Table of Contents
Philips 272S1MH/01 User Manual
Displayed below is the user manual for 272S1MH/01 by Philips which is a product in the Computer Monitors category. This manual has pages.
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Table of Contents
1. Important ........................................1
1.1 Safety precautions and
maintenance ...................................1
1.2 Notational Descriptions ................3
1.3 Disposal of product and packing
material .............................................4
2. Setting up the monitor ............... 5
2.1 Installation .......................................5
2.2 Operating the monitor .................7
2.3 Remove the Base Assembly for
VESA Mounting ........................... 10
2.4 Built-in Windows Hello™ pop-up
webcam ......................................... 11
3. Image Optimization ..................13
3.1 SmartImage .................................. 13
3.2 SmartContrast .............................. 14
4. Adaptive Sync ..............................15
5. Designs to prevent computer
vision syndrome (CVS) ...............16
6. TechnicalSpecications ............17
6.1 Resolution & Preset Modes ...... 20
7. Power Management ..................21
8. Customer care and warranty ...22
8.1 Philips’ Flat Panel Monitors Pixel
Defect Policy ................................. 22
8.2 Customer Care & Warranty ...... 25
9. Troubleshooting & FAQs ..........26
9.1 Troubleshooting .......................... 26
9.2 General FAQs ................................ 27
1
1. Important
1. Important
This electronic user’s guide is intended for
anyone who uses the Philips monitor. Take
time to read this user manual before you
use your monitor. It contains important
information and notes regarding
operating your monitor.
The Philips guarantee applies provided
the product is handled properly for
its intended use, in accordance with
its operating instructions and upon
presentation of the original invoice or cash
receipt, indicating the date of purchase,
dealer’s name and model and production
number of the product.
1.1 Safety precautions and
maintenance
Warnings
Use of controls, adjustments or procedures
other than those specied in this
documentation may result in exposure
to shock, electrical hazards and/or
mechanical hazards.
Read and follow these instructions when
connecting and using your computer
monitor.
Excessive sound pressure from earphones
and headphones can cause hearing loss.
Adjustment of the equalizer to maximum
increases the earphones and headphones
output voltage and therefore the sound
pressure level.
Operation
• Please Keep the monitor out of
direct sunlight, very strong bright
lights and away from any other heat
source. Lengthy exposure to this
type of environment may result in
discoloration and damage to the
monitor.
• Keep the display away from oil. Oil
may damage the plastic cover of the
display and void the warranty.
• Remove any object that could fall into
ventilation holes or prevent proper
cooling of the monitor’s electronics.
• Do not block the ventilation holes on
the cabinet.
• When positioning the monitor, make
sure the power plug and outlet are
easily accessible.
• If turning off the monitor by
detaching the power cable or DC
power cord, wait for 6 seconds before
attaching the power cable or DC
power cord for normal operation.
• Please use approved power cord
provided by Philips all the time. If your
power cord is missing, please contact
with your local service center. (Please
refer to Service contact information
listed in Important information
manual.)
• Operate under the specified power
supply. Be sure to operate the monitor
only with the specified power supply.
Use of an incorrect voltage will cause
malfunction and may cause fire or
electric shock.
• Protect the cable. Do not pull or bend
the power cable and signal cable.
Do not place the monitor or any
other heavy objects on the cables, if
damaged, the cables may cause fire or
electric shock.
• To avoid potential damage, for
example the panel peeling from the
bezel, ensure that the monitor does
not tilt downward by more than -5
degrees. If the -5 degree downward
tilt angle maximum is exceeded, the
monitor damage will not be covered
under warranty.
2
1. Important
• Do not subject the monitor to severe
vibration or high impact conditions
during operation.
• Do not knock or drop the monitor
during operation or transportation.
Maintenance
• To protect your monitor from possible
damage, do not put excessive pressure
on the LCD panel. When moving your
monitor, grasp the frame to lift; do not
lift the monitor by placing your hand
or fingers on the LCD panel.
• Oil-based cleaning solutions may
damage the plastic parts and void the
warranty.
• Unplug the monitor if you are not
going to use it for an extensive period
of time.
• Unplug the monitor if you need to
clean it with a slightly damp cloth. The
screen may be wiped with a dry cloth
when the power is off. However, never
use organic solvent, such as, alcohol,
or ammonia-based liquids to clean
your monitor.
• To avoid the risk of shock or
permanent damage to the set, do
not expose the monitor to dust,
rain, water, or excessive moisture
environment.
• If your monitor gets wet, wipe it with
dry cloth as soon as possible.
• If foreign substance or water gets in
your monitor, please turn the power
off immediately and disconnect the
power cord. Then, remove the foreign
substance or water, and send it to the
maintenance center.
• Do not store or use the monitor in
locations exposed to heat, direct
sunlight or extreme cold.
• In order to maintain the best
performance of your monitor and
use it for a longer lifetime, please use
the monitor in a location that falls
within the following temperature and
humidity ranges.
• Temperature: 0-40°C 32-104°F
• Humidity: 20-80% RH
Important information for Burn-in/
Ghost image
• Always activate a moving screen
saver program when you leave your
monitor unattended. Always activate
a periodic screen refresh application if
your monitor will display unchanging
static content. Uninterrupted display
of still or static images over an
extended period may cause “burn-
in”, also known as “after-imaging” or
“ghost imaging”, on your screen.
• “Burn-in”, “after-imaging”, or
“ghost imaging” is a well-known
phenomenon in LCD panel
technology. In most cases, the “burn-
in” or “after-imaging” or “ghost
imaging” will disappear gradually over
a period of time after the power has
been switched off.
Warning
Failure to activate a screen saver, or a
periodic screen refresh application may
result in severe “burn-in” or “after-image”
or “ghost image” symptoms that will not
disappear and cannot be repaired. The
damage mentioned above is not covered
under your warranty.
Service
• The casing cover should be opened
only by qualified service personnel.
• If there is any need for any document
for repair or integration, please
contact with your local service center.
(Please refer to Service contact
information listed in Important
information manual.)
• For transportation information, please
refer to “Technical Specifications”.
3
1. Important
• Do not leave your monitor in a car/
trunk under direct sun light.
Note
Consult a service technician if the monitor
does not operate normally, or you are not
sure what procedure to take when the
operating instructions given in this manual
have been followed.
1.2 Notational Descriptions
The following subsections describe
notational conventions used in this
document.
Notes, Cautions and Warnings
Throughout this guide, blocks of text may
be accompanied by an icon and printed
in bold or italic type. These blocks contain
notes, cautions or warnings. They are used
as follows:
Note
This icon indicates important information
and tips that help you make better use of
your computer system.
Caution
This icon indicates information that tells
you how to avoid either potential damage
to hardware or loss of data.
Warning
This icon indicates the potential for bodily
harm and tells you how to avoid the
problem.
Some warnings may appear in alternate
formats and may not be accompanied
by an icon. In such cases, the specic
presentation of the warning is mandated
by the relevant regulatory authority.
4
1. Important
1.3 Disposal of product and
packing material
Waste Electrical and Electronic
Equipment-WEEE
This marking on the product or on its
packaging illustrates that, under European
Directive 2012/19/EU governing used
electrical and electronic appliances,
this product may not be disposed of
with normal household waste. You are
responsible for disposal of this equipment
through a designated waste electrical
and electronic equipment collection. To
determine the locations for dropping
o such waste electrical and electronic,
contact your local government oce, the
waste disposal organization that serves
your household or the store at which you
purchased the product.
Your new monitor contains materials that
can be recycled and reused. Specialized
companies can recycle your product to
increase the amount of reusable materials
and to minimize the amount to be
disposed of.
All redundant packing material has been
omitted. We have done our utmost to
make the packaging easily separable into
mono materials.
Please nd out about the local regulations
on how to dispose of your old monitor and
packing from your sales representative.
Taking back/Recycling Information for
Customers
Philips establishes technically and
economically viable objectives to optimize
the environmental performance of the
organization's product, service and
activities.
From the planning, design and
production stages, Philips emphasizes
the important of making products
that can easily be recycled. At Philips,
end-of-life management primarily
entails participation in national take-
back initiatives and recycling programs
whenever possible, preferably in
cooperation with competitors, which
recycle all materials (products and related
packaging material) in accordance with
all Environmental Laws and taking back
program with the contractor company.
Your display is manufactured with high
quality materials and components which
can be recycled and reused.
To learn more about our recycling
program please visit
http://www.philips.com/a-w/about/
sustainability.html
5
2. Setting up the monitor
2. Setting up the monitor
2.1 Installation
Package contents
*DP
* Audio
Power
*HDMI
*USB A-B
* DVI
* VGA
Register your product and get support at
www.philips.com/welcome
Quick
Start
S Line
272S1
*Dierentaccordingtoregion
Install the base
1. Place the monitor face down on a
smooth surface. Pay attention not
to scratch or damage the screen.
2. Hold the stand with both hands.
(1) Gently attach the base to the stand.
(2) Use your ngers to tighten the
screw located at the bottom of the
base.
(3) Use a screwdriver to tighten the
screw located at the bottom of the
base, and secure the base to the
stand tightly.
(4) Gently attach the stand to the VESA
mount area until the latch locks the
stand.
1
4
2
3
6
2. Setting up the monitor
Connecting to your PC
1256789
10
11
34
Fast
Charger
1 AC power input
2 DisplayPort input
3 DVI input
4 HDMI input
5 VGA input
6 Audio input
7 Audio output
8 USB upstream
9 USB downstream/USB downstream
10 USB fast charger/USB downstream
11 Kensington anti-theft lock
Connect to PC
1. Connect the power cord to the back
of the monitor rmly.
2. Turn o your computer and unplug its
power cable.
3. Connect the monitor signal cable to
the video connector on the back of
your computer.
4. Plug the power cord of your computer
and your monitor into a nearby outlet.
5. Turn on your computer and monitor.
If the monitor displays an image,
installation is complete.
4 USB charging
This display has USB ports capable of
standard power output including some
with USB Charging function (identifiable
with power icon ). You can use these
ports to charge your Smart phone or
power your external HDD, for example.
The display must be powered ON at all
times to be able to use this function.
Note
If you Turn OFF your monitor via the
power switch at any given time, all the
USB ports will power OFF.
Warning
USB 2.4Ghz wireless devices, such
as, wireless mouse, keyboard, and
headphones, maybe have interference by
the high-speed signal of USB 3.2 devices,
which may result in a decreased eciency
of the radio transmission. Should this
happen, please try the following methods
to help reduce the eects of interference.
• Try to keep USB2.0 receivers away
from USB3.2 connection port.
• Use a standard USB extension cable
or USB hub to increase the space
between your wireless receiver and
the USB3.2 connection port.
7
2. Setting up the monitor
2.2 Operating the monitor
Description of the control buttons
7625 4
3
1
Switch monitor’s power ON
and OFF.
Access the OSD menu
.
Conrm the OSD adjustment.
Adjust the OSD menu.
Adjust the brightness level.
Change the signal input
source.
Return to previous OSD level.
SmartImage. There are
multiple selections:
EasyRead, Oce, Photo,
Movie, Game, Economy,
LowBlue Mode, O.
2 Webcam
21 13 2 4
Microphone
IR of Face identication
2.0 Megapixel Webcam
Webcam activity light
8
2. Setting up the monitor
3 Description of the On Screen Display
What is On-Screen Display (OSD)?
On-Screen Display (OSD) is a feature in all
Philips LCD monitors. It allows an end user
to adjust screen performance or select
functions of the monitors directly through
an on-screen instruction window. A user
friendly on screen display interface is
shown as below:
Basic and simple instruction on the
control keys
In the OSD shown above, you can press
buttons at the front bezel of the monitor
to move the cursor, and press OK button
to conrm the choice or change.
The OSD Menu
Below is an overall view of the structure of
the On-Screen Display. You can use this as
a reference when you want to work your
way around the dierent adjustments
later on.
Main menu Sub menu
Picture
Input
OSD Setting
Setup
Language
Color
Audio
Picture Format
Brightness
Contrast
Adaptive Sync
Horizontal
Vertical
Transparency
OSD Time Out
Auto
H.Position
Information
English, Deutsch, Español, Ελληνική, Français, Italiano,
Magyar, Nederlands, Português, Português do Brasil,
Polski , Русский, Svenska, Suomi, Türkçe, Čeština,
Українська, 简体中文, 繁體中文,日本語,한국어
Color Temperature
sRGB
User Dene
V.Position
Phase
Clock
Resolution Notication
Reset
VGA
DisplayPort
DVI
SmartResponse
SmartContrast
Gamma
Over Scan
Pixel Orbiting
HDMI 1.4
Audio Source
Stand-Alone
Mute
Wide Screen, 4:3
0~100
0~100
0~100
0~100
O, 1, 2, 3, 4
5s, 10s, 20s, 30s, 60s
0~100
0~100
0~100
0~100
On, O
Yes, No
Native, 5000K, 6500K, 7500K,
8200K, 9300K, 11500K
Red: 0~100
Green: 0~100
Blue: 0~100
O, Fast, Faster, Fastest
On, O
On, O
1.8, 2.0, 2.2, 2.4, 2.6
0~100
Audio In, HDMI, DisplayPort
Volume
On, O
On, O
On, O
On, O
Sharpness 0~100
LowBlue Mode On
O
1, 2, 3, 4
9
2. Setting up the monitor
4 Resolutionnotication
This monitor is designed for optimal
performance at its native resolution,
1920 x 1080. When the monitor is
powered on at a dierent resolution, an
alert is displayed on screen: Use 1920 x
1080 for best results.
Display of the native resolution alert can
be switched o from Setup in the OSD (On
Screen Display) menu.
5 Physical Function
Tilt
25°
-5°
Swivel
-180°
+180°
Height adjustment
130mm
Pivot
90°-90°
0°0°
Warning
• To avoid potential screen damage,
such as panel peeling, ensure that the
monitor does not tilt downward by
more than -5 degrees.
• Do not press the screen while
adjusting the angle of the monitor.
Grasp only the bezel
10
2. Setting up the monitor
2.3 Remove the Base Assembly
for VESA Mounting
Before you start disassembling the monitor
base, please follow the instructions below
to avoid any possible damage or injury.
1. Extend the monitor base to its
maximum height.
2. Place the monitor face down on a
smooth surface. Pay attention not to
scratch or damage the screen. Then lift
the monitor stand.
3. While keeping the release button
pressed, tilt the base and slide it out.
Note
This monitor accepts a 100mm x 100mm
VESA-Compliant mounting interface.
VESA Mounting Screw M4. Always contact
manufacturer for wall-mount installation.
100mm
100mm
-5°
0° 90°
* Display design may dier from those
illustrated.
Warning
• To avoid potential screen damage,
such as panel peeling, ensure that the
monitor does not tilt downward by
more than -5 degrees.
• Do not press the screen while
adjusting the angle of the monitor.
Grasp only the bezel
11
2. Setting up the monitor
2.4 Built-in Windows Hello™
pop-up webcam
What is it?
Philips' innovative and secure webcam
pops up when you need it and securely
tucks back into the monitor when you are
not using it. The webcam is also equipped
with advanced sensors for Windows Hello
facial recognition, which conveniently
logs you into your Windows devices in
less than 2 seconds, 3 times faster than a
password.
How to enable Windows Hello™
pop-up webcam?
Philips monitor with Windows Hello
webcam can be enabled by simply
connecting your USB cable from your
PC to the “USB UP” port of this monitor.
Now, the webcam with Windows Hello
is ready to work as long as the Windows
Hello setting in Windows10 is complete.
Refer to Windows official website for the
settings: https://support.microsoft.com/
help/4028017/windows-learn-about-
windows-hello-and-set-it-up
Please note that Windows 10 system is
required for setting up Windows Hello:
facial recognition; with an edition lower
than Windows 10 or Mac OS, the webcam
can work without the function of facial
recognition. With Windows7 the driver is
required to activate this webcam.
Operating
System
Webcam Windows hello
Win7 Yes No
Win8 Yes No
Win8.1 Yes No
Win10 Yes Yes
Win11 Yes Yes
Please follow the steps for the setting:
1. Press the built-in webcam in the
middle on the top of this monitor.
123
2. Simply connect the USB cable from
your PC to the “USB UP” port of this
monitor.
USB UP
3. Setting in Windows 10 for Windows
Hello.
a. In the settings app click on
accounts.
b. Click on sign-in options in the
sidebar.
c. You need to set up a PIN code
before you're allowed to use
Windows Hello. Once you've
12
2. Setting up the monitor
added this, the option for Hello
will unlock.
d. You'll now see which options are
available to set up under Windows
Hello.
e. Click on "Get started." The setting
is complete.
Note
1. Please always go to Windows
ocial website to access the latest
information, the information in EDFU
is subject to change without further
notice.
2. Dierent regions have dierent
voltages, with inconsistent voltage
setting may cause water ripple when
using this webcam. Please make the
voltage setting same as the voltage of
your region.
13
3. Image Optimization
3. Image Optimization
3.1 SmartImage
What is it?
SmartImage provides presets that optimize
display for dierent types of content,
dynamically adjusting brightness, contrast,
color and sharpness in real time. Whether
you're working with text applications,
displaying images or watching a video,
Philips SmartImage delivers great
optimized monitor performance.
Why do I need it?
You want a monitor that delivers
optimized display all your favorite types of
content, SmartImage software dynamically
adjust brightness, contrast, color and
sharpness in real time to enhance your
monitor viewing experience.
How does it work?
SmartImage is an exclusive, leading edge
Philips technology that analyzes the
content displayed on your screen. Based
on a scenario you select, SmartImage
dynamically enhances the contrast, color
saturation and sharpness of images to
enhance the contents being displayed -
all in real time with the press of a single
button.
How to enable SmartImage?
1. Press to launch the SmartImage on
screen display.
2. Keep pressing to toggle among
EasyRead, Oce, Photo, Movie, Game,
Economy, LowBlue Mode, O.
3. The SmartImage on screen display
will remain on screen for 5 seconds,
or you can also press "OK" to make
conrmation.
There are multiple selections: EasyRead,
Oce, Photo, Movie, Game, Economy,
LowBlue Mode, O.
• EasyRead:Helps improve reading
of text based application like PDF
ebooks. By using a special algorithm
which increases the contrast and
boundary sharpness of text content,
the display is optimized for a
stress-free reading by adjusting
the brightness, contrast and color
temperature of the monitor.
• Office: Enhances text and dampens
brightness to increase readability
and reduce eye strain. This mode
significantly enhances readability and
productivity when you’re working
with spreadsheets, PDF files, scanned
articles or other general office
applications.
• Photo:This profile combines color
saturation, dynamic contrast and
14
3. Image Optimization
sharpness enhancement to display
photos and other images with
outstanding clarity in vibrant colors -
all without artifacts and faded colors.
• Movie: Ramped up luminance,
deepened color saturation, dynamic
contrast and razor sharpness displays
every details in darker areas of your
videos without color washout in
brighter areas maintaining a dynamic
natural values for the ultimate video
display.
• Game:Turn on over drive circuit for
best response time, reduce jaggy
edges for fast moving objects on
screen, enhance contrast ratio for
bright and dark scheme, this profile
delivers the best gaming experience
for gamers.
• Economy: Under this profile,
brightness, contrast are adjusted and
backlighting finetuned for just right
display of everyday office applications
and lower power consumption.
• LowBlueMode: LowBlue Mode for
easy on-the-eyes productivity Studies
have shown that just as ultra-violet
rays can cause eye damage, shortwave
length blue light rays from LED
displays can cause eye damage and
affect vision over time. Developed
for wellbeing, Philips LowBlue
Mode setting uses a smart software
technology to reduce harmful
shortwave blue light.
• Off: No optimization by SmartImage.
Note
Philips LowBlue mode, mode 2 compliance
with TUV Low Blue Light certication, you
can have this mode by simply press the
hotkey , then press to select LowBlue
Mode, see above SmartImage selection
steps.
3.2 SmartContrast
What is it?
Unique technology that dynamically
analyzes displayed content and
automatically optimizes a Monitor's
contrast ratio for maximum visual clarity
and viewing enjoyment, stepping up
backlighting for clearer, crisper and
brighter images or dimming backlighting
for clear display of images on dark
backgrounds.
Why do I need it?
You want the very best visual clarity and
viewing comfort for every type of content.
SmartContrast dynamically controls
contrast and adjusts backlighting for clear,
crisp, bright gaming and video images
or displays clear, readable text for oce
work. By reducing your monitor's power
consumption, you save on energy costs
and extend the lifetime of your monitor.
How does it work?
When you activate SmartContrast, it will
analyse the content you are displaying
in real time to adjust colors and control
backlight intensity. This function will
dynamically enhance contrast for a great
entertainment experience when viewing
videos or playing games.
15
4. Adaptive Sync
4. Adaptive Sync
Adaptive Sync
PC gaming has long been an imperfect
experience because GPUs and monitors
update at dierent rates. Sometimes a
GPU can render many new pictures during
a single update of the monitor, and the
monitor will show pieces of each picture
as a single image. This is called “tearing.”
Gamers can x tearing with a feature
called “v-sync,” but the image can become
jerky as the GPU waits on the monitor to
call for an update before delivering new
pictures.
The responsiveness of mouse input and
overall frames per second are reduced
with v-sync, too. AMD Adaptive Sync
technology eliminates all of these
problems by letting the GPU update the
monitor the moment a new picture is
ready, leaving gamers with unbelievably
smooth, responsive, tearing-free games.
Followed by the graphic card that are
compatible.
■Operating system
• Windows 11/10/8.1/8/7
■Graphic Card: R9 290/300 Series &
R7 260 Series
• AMD Radeon R9 300 Series
• AMD Radeon R9 Fury X
• AMD Radeon R9 360
• AMD Radeon R7 360
• AMD Radeon R9 295X2
• AMD Radeon R9 290X
• AMD Radeon R9 290
• AMD Radeon R9 285
• AMD Radeon R7 260X
• AMD Radeon R7 260
■Processor A-Series Desktop and
Mobility APUs
• AMD A10-7890K
• AMD A10-7870K
• AMD A10-7850K
• AMD A10-7800
• AMD A10-7700K
• AMD A8-7670K
• AMD A8-7650K
• AMD A8-7600
• AMD A6-7400K
16
5. Designs to prevent computer vision syndrome
5. Designs to prevent
computer vision
syndrome (CVS)
Philips monitor is designed to prevent eye
strain caused by prolonged computer use.
Follow below instructions and use Philips
monitor to efficiently reduce fatigue and
maximum working productivity.
1. Appropriate environment lighting:
• Adjusting the environment lighting
similar to that of your screen
brightness, avoid the fluorescent
lighting, and surfaces that don’t
reflect too much light.
• Adjusting the brightness and
contrast to appropriate level.
2. Good working habits:
• Excessive usage of monitor can
cause eye discomfort, it’s better
to take shorter breaks more
often at your workstation than
longer breaks and less often; for
example a 5-10 minute break after
50-60-minute continuous screen
use is likely to be better than a
15-minute break every two hours.
• Looking at something varying
distances after a long period
focusing on the screen.
• Gently closing and rolling your eyes
to relax.
• Conscious blinking often while
working.
• Gently stretch your neck, and slowly
tilt your head forward, backward,
side for pain relief.
3. Ideal working posture
• Reposition your screen to
appropriate height and angle
according to your height.
4. Choose Philips monitor for easy-on-
eyes.
• Anti-glare screen: Anti-glare screen
efficiently reduces annoying and
distracting reflections that caused
eye fatigue.
• Flicker-free technology designs to
regulate brightness and reduce
flicker for more comfortable
viewing.
• LowBlue mode: Blue light may
cause eye strains. Philips LowBlue
mode allows you to set different
blue light filter levels for variety
working situation.
• EasyRead mode for a paper-like
reading experience, giving a more
comfortable viewing experience
while dealing with long documents
on the screen.
17
6. Technical Specications
6. Technical Specifications
Picture/Display
Monitor Panel Type IPS Technology
Backlight W-LED
Panel Size 27" W (68.6 cm)
Aspect Ratio 16:9
Pixel Pitch 0.3114 (H) mm x 0.3114 (V) mm
Contrast Ratio(typ.) 1000:1
Optimum Resolution 1920 x 1080 @ 60 Hz
Viewing Angle 178° (H) / 178° (V) @ C/R > 10 (typ.)
Display Colors 16.7M (6-bit, Hi-FRC)
Flicker Free YES
Picture Enhancement SmartImage
Vertical Refresh Rate 48 Hz - 75 Hz
Horizontal Frequency 30 kHz - 85 kHz
sRGB YES
LowBlue Mode YES
EasyRead YES
Adaptive Sync YES
Connectivity
Signal Input Source DisplayPort , DVI , HDMI , VGA
Connectors
1 x DisplayPort 1.2 (HDCP 1.4)
1 x DVI
1 x HDMI 1.4 (HDCP 1.4)
1 x VGA
1 x Audio in
1 x Audio out
1 x USB-B(upstream)
3 x USB-A: downstream with x 1 fast charge BC 1.2
Sync input Separate Sync, Sync on Green
USB
USB Ports USB-A x3 (downstream with x1 fast charge B.C 1.2)
Power Delivery USB-A: x1 fast charge B.C 1.2, up to 7.5W (5V/1.5A)
USB SuperSpeed USB 3.2 Gen 1, 5 Gbps
Convenience
User Convenience
Built-in speaker 2W x 2
Built-in Webcam 2.0 megapixel camera with microphone and LED indictor
(for Windows Hello)
18
6. Technical Specications
OSD Languages
English, German, Spanish, Greek, French, Italian,
Hungarian, Dutch, Portuguese, Brazil Portuguese, Polish,
Russian, Swedish, Finnish, Turkish, Czech, Ukranian,
Simplied Chinese, Traditional Chinese, Japanese,
Korean
Other Convenience VESA mount (100 x 100 mm), Kensington Lock
Plug & Play Compatibility DDC/CI, sRGB, Windows 11/10/8.1/8/7, Mac OS X
Stand
Tilt -5 / +25 degree
Swivel -180 / +180 degree
Height adjustment 130 mm
Pivot -90 / +90 degree
Power
Consumption
AC Input Voltage
at 100VAC ,
50Hz
AC Input Voltage
at 115VAC ,
50Hz
AC Input Voltage
at 230VAC, 50Hz
Normal Operation 21.0 W (typ.) 20.8 W (typ.) 20.7 W (typ.)
Sleep (Standby mode) 0.3 W 0.3 W 0.3 W
O mode 0.3 W 0.3 W 0.3 W
Heat Dissipation*
AC Input Voltage
at 100VAC ,
50Hz
AC Input Voltage
at 115VAC ,
50Hz
AC Input Voltage
at 230VAC ,
50Hz
Normal Operation 71.67 BTU/hr
(typ.)
70.99 BTU/hr
(typ.)
70.65 BTU/hr
(typ.)
Sleep (Standby mode) 1.02 BTU/hr 1.02 BTU/hr 1.02 BTU/hr
O mode 1.02 BTU/hr 1.02 BTU/hr 1.02 BTU/hr
On Mode (ECO mode) 11.6 W (typ.)
Power LED indicator On mode: White, Standby/Sleep mode: White (blinking)
Power Supply Built-in, 100-240V AC, 50-60Hz
Dimensions
Product with stand (WxHxD) 613 x 537 x 205 mm
Product without stand
(WxHxD) 613 x 366 x 51 mm
Product with packaging
(WxHxD) 700 x 456 x 215 mm
Weight
Product with stand 6.22 kg
Product without stand 4.35 kg
Product with packaging 9.62 kg
19
6. Technical Specications
Operating Condition
Temperature range
(operation) 0°C to 40 °C
Relative humidity
(operation) 20% to 80%
Atmospheric pressure
(operation) 700 to 1060hPa
Temperature range
(Non-operation) -20°C to 60°C
Relative humidity
(Non-operation) 10% to 90%
Atmospheric pressure
(Non-operation) 500 to 1060hPa
Environmental and energy
ROHS YES
Packaging 100% recyclable
Specic Substances 100% PVC BFR free housing
Cabinet
Color Black
Finish Texture
Note
This data is subject to change without notice. Go to www.philips.com/support to download
the latest version of leaet.
20
6. Technical Specications
6.1 Resolution & Preset Modes
Maximum Resolution
1920 x 1080 @ 60 Hz (VGA/DVI)
1920 x 1080 @ 75 Hz (HDMI/DP)
Recommended Resolution
1920 x 1080 @ 60 Hz
H. freq
(kHz)
Resolution V. freq (Hz)
31.47 720 x 400 70.09
31.47 640 x 480 59.94
35.00 640 x 480 66.67
37.86 640 x 480 72.81
37.50 640 x 480 75.00
37.88 800 x 600 60.32
46.88 800 x 600 75.00
48.36 1024 x 768 60.00
60.02 1024 x 768 75.03
44.77 1280 x 720 59.86
63.89 1280 x 1024 60.02
79.98 1280 x 1024 75.03
55.94 1440 x 900 59.89
70.64 1440 x 900 74.98
65.29 1680 x 1050 59.95
67.50 1920 x 1080 60.00
83.60 1920 x 1080 75.00
(HDMI/DP)
Note
Please notice that your display works
best at native resolution of 1920 x 1080.
For best display quality,please follow this
resolution recommendation.
21
7. Power Management
7. Power Management
If you have VESA DPM compliance display
card or software installed in your PC, the
monitor can automatically reduce its
power consumption when not in use. If
an input from a keyboard, mouse or other
input device is detected, the monitor will
'wake up' automatically. The following
table shows the power consumption and
signaling of this automatic power saving
feature:
PowerManagementDenition
VESA
Mode Video H-sync V-sync Power
Used
LED
Color
Active ON Yes Yes
20.8 W
(typ.)
67.5 W
(max.)
White
Sleep
(Standby
mode)
OFF No No 0.3 W White
(blink)
O mode OFF - - 0.3 W OFF
The following setup is used to measure
power consumption on this monitor.
• Native resolution: 1920 x 1080
• Contrast: 50%
• Brightness: 80%
• Color temperature: 6500k with full
white pattern
Note
This data is subject to change without
notice.
22
8. Customer care and warranty
8. Customer care and
warranty
8.1 Philips’ Flat Panel Monitors
Pixel Defect Policy
Philips strives to deliver the highest quality
products. We use some of the industry's
most advanced manufacturing processes
and practice stringent quality control.
However, pixel or sub pixel defects on
the TFT Monitor panels used in at panel
monitors are sometimes unavoidable.
No manufacturer can guarantee that all
panels will be free from pixel defects, but
Philips guarantees that any monitor with
an unacceptable number of defects will be
repaired or replaced under warranty. This
notice explains the dierent types of pixel
defects and denes acceptable defect
levels for each type. In order to qualify for
repair or replacement under warranty, the
number of pixel defects on a TFT Monitor
panel must exceed these acceptable
levels. For example, no more than 0.0004%
of the sub pixels on a monitor may be
defective. Furthermore, Philips sets even
higher quality standards for certain types
or combinations of pixel defects that are
more noticeable than others. This policy is
valid worldwide.
subpixel
pixel
Pixels and Sub pixels
A pixel, or picture element, is composed
of three sub pixels in the primary colors of
red, green and blue. Many pixels together
form an image. When all sub pixels of a
pixel are lit, the three colored sub pixels
together appear as a single white pixel.
When all are dark, the three colored sub
pixels together appear as a single black
pixel. Other combinations of lit and dark
sub pixels appear as single pixels of other
colors.
Types of Pixel Defects
Pixel and sub pixel defects appear on the
screen in dierent ways. There are two
categories of pixel defects and several
types of sub pixel defects within each
category.
Bright Dot Defects
Bright dot defects appear as pixels or sub
pixels that are always lit or 'on'. That is, a
bright dot is a sub-pixel that stands out on
the screen when the monitor displays a
dark pattern. There are the types of bright
dot defects.
One lit red, green or blue sub pixel.
Two adjacent lit sub pixels:
- Red + Blue = Purple
- Red + Green = Yellow
- Green + Blue = Cyan (Light Blue)
23
8. Customer care and warranty
Proximity of Pixel Defects
Because pixel and sub pixels defects of the
same type that are near to one another
may be more noticeable, Philips also
species tolerances for the proximity of
pixel defects.
Pixel Defect Tolerances
In order to qualify for repair or
replacement due to pixel defects during
the warranty period, a TFT Monitor panel
in a Philips at panel monitor must have
pixel or sub pixel defects exceeding the
tolerances listed in the following tables.
Three adjacent lit sub pixels (one white
pixel).
Note
A red or blue bright dot must be more
than 50 percent brighter than neighboring
dots while a green bright dot is 30 percent
brighter than neighboring dots.
Black Dot Defects
Black dot defects appear as pixels or sub
pixels that are always dark or 'o'. That is,
a dark dot is a sub-pixel that stands out on
the screen when the monitor displays a
light pattern. These are the types of black
dot defects.
24
8. Customer care and warranty
BRIGHT DOT DEFECTS ACCEPTABLE LEVEL
1 lit subpixel 2
2 adjacent lit subpixels 1
3 adjacent lit subpixels (one white pixel) 0
Distance between two bright dot defects* >15mm
Total bright dot defects of all types 3
BLACK DOT DEFECTS ACCEPTABLE LEVEL
1 dark subpixel 5 or fewer
2 adjacent dark subpixels 2 or fewer
3 adjacent dark subpixels 0
Distance between two black dot defects* >15mm
Total black dot defects of all types 5 or fewer
TOTAL DOT DEFECTS ACCEPTABLE LEVEL
Total bright or black dot defects of all types 5 or fewer
Note
1 or 2 adjacent sub pixel defects = 1 dot defect
25
8. Customer care and warranty
8.2 Customer Care & Warranty
For warranty coverage information and additional support requirements valid for your
region, please visit www.philips.com/support website for details or contact your local
Philips Customer Care Center.
For Warranty Period please refer to Warranty Statement in Important Information Manual.
For extended warranty, if you would like to extend your general warranty period, an Out of
Warranty service package is oered via our Certied Service Center.
If you wish to make use of this service, please be sure to purchase the service within 30
calendar days of your original purchase date. During the extended warranty period, the
service includes pickup, repair and return service, however the user will be responsible for
all costs accrued.
If the Certied Service Partner cannot perform the required repairs under the oered
extended warranty package, we will nd alternative solutions for you, if possible, up to the
extended warranty period you have purchased.
Please contact our Philips Customer Service Representative or local contact center (by
Consumer care number) for more details.
Philips Customer Care Center number listed below.
• Local Standard
Warranty Period
• Extended Warranty
Period
• Total Warranty Period
• Depend on
dierent Regions
• + 1 Year • Local Standard warranty period +1
• + 2 Years • Local Standard warranty period +2
• + 3 Years • Local Standard warranty period +3
**Proof of original purchase and extended warranty purchase required.
Note
Please refer to important information manual for regional service hotline, which is available
on the Philips website support page.
26
9. Troubleshooting & FAQs
9. Troubleshooting &
FAQs
9.1 Troubleshooting
This page deals with problems that can
be corrected by a user. If the problem
still persists after you have tried these
solutions, contact Philips customer service
representative.
Common Problems
No Picture (Power LED not lit)
• Make sure the power cord is plugged
into the power outlet and into the
back of the monitor.
• First, ensure that the power button
on the front of the monitor is in the
OFF position, then press it to the ON
position.
No Picture (Power LED is White)
• Make sure the computer is turned on.
• Make sure the signal cable is properly
connected to your computer.
• Make sure the monitor cable has no
bent pins on the connect side. If yes,
repair or replace the cable.
• The Energy Saving feature may be
activated
Screen says
• Make sure the monitor cable is
properly connected to your computer.
(Also refer to the Quick Start Guide).
• Check to see if the monitor cable has
bent pins.
• Make sure the computer is turned on.
AUTO button doesn't function
• The auto function is applicable only
in VGA-Analog mode. If the result is
not satisfactory, you can do manual
adjustments via the OSD menu.
Note
The Auto Function is not applicable in DVI-
Digital mode as it is not necessary.
Visible signs of smoke or sparks
• Do not perform any troubleshooting
steps
• Disconnect the monitor from mains
power source immediately for safety
• Contact with Philips customer service
representative immediately.
Imaging Problems
Image is not centered
• Adjust the image position using the
“Auto” function in OSD Main Controls.
• Adjust the image position using the
Phase/Clock of Setup in OSD Main
Controls. It is valid only in VGA mode.
Image vibrates on the screen
• Check that the signal cable is properly
securely connected to the graphics
board or PC.
Verticalickerappears
• Adjust the image using the “Auto”
function in OSD Main Controls.
• Eliminate the vertical bars using the
Phase/Clock of Setup in OSD Main
Controls. It is valid only in VGA mode.
Horizontalickerappears
27
9. Troubleshooting & FAQs
• Adjust the image using the “Auto”
function in OSD Main Controls.
• Eliminate the vertical bars using the
Phase/Clock of Setup in OSD Main
Controls. It is valid only in VGA mode.
Image appears blurred, indistinct or too
dark
• Adjust the contrast and brightness on
On-Screen Display.
An "after-image", "burn-in" or "ghost
image" remains after the power has
beenturnedo.
• Uninterrupted display of still or static
images over an extended period
may cause "burn-in", also known as
"after-imaging" or "ghost imaging",
on your screen. "Burn-in", "after-
imaging", or "ghost imaging" is a
well-known phenomenon in LCD
panel technology. In most cases, the
"burn-in" or "after-imaging" or "ghost
imaging" will disappear gradually over
a period of time after the power has
been switched off.
• Always activate a moving screen saver
program when you leave your monitor
unattended.
• Always activate a periodic screen
refresh application if your LCD
monitor will display unchanging static
content.
• Failure to activate a screen saver, or
a periodic screen refresh application
may result in severe “burn-in” or
“after-imaging” or “ghost imaging”
symptoms that will not disappear
and cannot be repaired. The damage
mentioned above is not covered
under your warranty.
Image appears distorted. Text is fuzzy or
blurred.
• Set the PC’s display resolution
to the same mode as monitor’s
recommended screen native
resolution.
Green, red, blue, dark, and white dots
appears on the screen
• The remaining dots are normal
characteristic of the liquid crystal used
in today’s technology, Please refer the
pixel policy for more detail.
* The "power on" light is too strong and
is disturbing
• You can adjust “power on” light using
the power LED Setup in OSD main
Controls.
For further assistance, refer to the Service
contact information listed in Important
information manual and contact Philips
customer service representative.
* Functionality dierent according to
display.
9.2 General FAQs
Q1: When I install my monitor what
should I do if the screen shows
'Cannot display this video mode'?
Ans.: Recommended resolution for this
monitor: 1920 x 1080.
• Unplug all cables, then connect your
PC to the monitor that you used
previously.
• In the Windows Start Menu, select
Settings/Control Panel. In the Control
Panel Window, select the Display icon.
Inside the Display Control Panel, select
the 'Settings' tab. Under the setting
tab, in box labelled 'desktop area',
move the sidebar to 1920 x 1080
pixels.
• Open 'Advanced Properties' and set
the Refresh Rate to 60 Hz, then click
OK.
• Restart your computer and repeat step
2 and 3 to verify that your PC is set at
1920 x 1080.
28
9. Troubleshooting & FAQs
• Shut down your computer, disconnect
your old monitor and reconnect your
Philips LCD monitor.
• Turn on your monitor and then turn
on your PC.
Q2: What is the recommended refresh
rate for LCD monitor?
Ans.: Recommended refresh rate in LCD
monitors is 60 Hz, In case of any
disturbance on screen, you can set
it up to 75 Hz to see if that removes
the disturbance.
Q3: Whatarethe.infand.icmles?
How do I install the drivers (.inf
and .icm)?
Ans.: These are the driver les for your
monitor. Your computer may ask
you for monitor drivers (.inf and
.icm les) when you rst install your
monitor. Follow the instructions in
your user manual, monitor drivers
(.inf and .icm les) will be installed
automatically.
Q4: How do I adjust the resolution?
Ans.: Your video card/graphic driver
and monitor together determine
the available resolutions. You can
select the desired resolution under
Windows® Control Panel with the
"Display properties".
Q5: What if I get lost when I am
making monitor adjustments via
OSD?
Ans.: Simply press button, then
select ‘Setup’ >'Reset' to recall all of
the original factory settings.
Q6: Is the LCD screen resistant to
scratches?
Ans.: In general it is recommended that
the panel surface is not subjected
to excessive shocks and is protected
from sharp or blunt objects. When
handling the monitor, make sure
that there is no pressure or force
applied to the panel surface side.
This may aect your warranty
conditions.
Q7: How should I clean the LCD
surface?
Ans.: For normal cleaning, use a clean,
soft cloth. For extensive cleaning,
please use isopropyl alcohol. Do
not use other solvents such as ethyl
alcohol, ethanol, acetone, hexane,
etc.
Q8: Can I change the color setting of
my monitor?
Ans.: Yes, you can change your color
setting through OSD control as the
following procedures.
• Press "OK" to show the OSD (On
Screen Display) menu
• Press "Down Arrow" to select the
option "Color" then press "OK" to
enter color setting, there are three
settings as below.
1. Color Temperature: The settings
are Native, 5000K, 6500K, 7500K,
8200K, 9300K and 11500K. With
settings in the 5000K range the
panel appears "warm, with a red-
white color tone", while a 11500K
temperature yields "cool, bluewhite
toning".
2. sRGB: This is a standard setting for
ensuring correct exchange of colors
between dierent device (e.g.
digital cameras, monitors, printers,
scanners, etc).
3. User Dene: The user can choose
his/her preference color setting by
adjusting red, green, blue color.
29
9. Troubleshooting & FAQs
Note
A measurement of the color of light
radiated by an object while it is being
heated. This measurement is expressed in
terms of absolute scale, (degrees Kelvin).
Lower Kevin temperatures such as 2004K
are red; higher temperatures such as
9300K are blue. Neutral temperature is
white, at 6504K.
Q9: Can I connect my LCD monitor to
any PC, workstation or Mac?
Ans.: Yes. All Philips LCD monitors are
fully compatible with standard
PCs, Macs and workstations. You
may need a cable adapter to
connect the monitor to your Mac
system. Please contact your Philips
sales representative for more
information.
Q10: Are Philips LCD monitors Plug-
and- Play?
Ans.: Yes, the monitors are Plug-and-
Play compatible with Windows
11/10/8.1/8/7, Mac OSX.
Q11: What is Image Sticking, or Image
Burn-in, or After Image, or Ghost
Image in LCD panels?
Ans.: Uninterrupted display of still or
static images over an extended
period may cause "burn-in", also
known as "after-imaging" or "ghost
imaging", on your screen. "Burn-in",
"after-imaging", or "ghost imaging"
is a well-known phenomenon in
LCD panel technology. In most
cases, the "burn-in" or "after-
imaging" or "ghost imaging" will
disappear gradually over a period
of time after the power has been
switched o.
Always activate a moving screen
saver program when you leave
your monitor unattended.
Always activate a periodic screen
refresh application if your LCD
monitor will display unchanging
static content.
Warning
Failure to activate a screen saver, or a
periodic screen refresh application may
result in severe “burn-in” or “after-image”
or “ghost image” symptoms that will not
disappear and cannot be repaired. The
damage mentioned above is not covered
under your warranty.
Q12: Why is my Display not showing
sharp text, and is displaying
jagged characters?
Ans.: Your LCD monitor works best at its
native resolution of 1920 x 1080.
For best display, please use this
resolution.
Q13: How to unlock/lock my hot key?
Ans.: To lock the OSD, press and hold the
button while the monitor
is o and then press button to
turn the monitor on. To un-lock
the OSD, press and hold the
button while the monitor is o and
then press button to turn the
monitor on.
Q14: WherecanIndImportant
Information manual mentioned
in EDFU?
Ans.: Important Information manual
can be download on the Philips
website support page.
30
9. Troubleshooting & FAQs
Q15: Why cannot detect my monitor’s
Windows Hello webcam, and also
Face Recognition option is greyed
out?
Ans: To x this issue, you need to
proceed following steps to detect
the webcam device again:
1. Press Crtl + Shift + ESC to launch
the Microsoft Windows Task
Manager.
2. Select ‘Services’ tag.
3. Scroll down and select ‘WbioSrvc’
(Windows Biometric Service). If the
status shows ‘Running’, right click
to stop the service rst, then restart
the service manually.
4. Then go back to sign-in options
menu to set up Window Hello
Webcam.
2022 © TOP Victory Investments Ltd. All rights reserved.
This product has been manufactured by and is sold under
the responsibility of Top Victory Investments Ltd., and Top
Victory Investments Ltd. is the warrantor in relation to this
product. Philips and the Philips Shield Emblem are registered
trademarks of Koninklijke Philips N.V. and are used under
license.
Specicationsaresubjecttochangewithoutnotice.
Version: M10272SMHE1T