Table of Contents
Philips 278M1R/01 User Manual
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Table of Contents
1. Important ....................................... 1
1.1 Safety precautions and
maintenance .................................. 1
1.2 Notational Descriptions ............. 3
1.3 Disposal of product and packing
material ........................................... 4
2. Setting up the monitor ............... 5
2.1 Installation ..................................... 5
2.2 Operating the monitor .................7
2.3 Remove the Base Assembly for
VESA Mounting............................10
3. Image Optimization .................... 11
3.1 SmartImage ................................... 11
3.2 SmartContrast .............................. 13
4. Ambiglow ..................................... 14
5. HDR ............................................... 15
6. AMD FreeSyncTM ........................16
7. Technical Specications ........... 17
7.1 Resolution & Preset Modes ....20
8. Power Management .................. 21
9. Customer care and warranty .. 22
9.1 Philips’ Flat Panel Monitors
Pixel Defect Policy ..................... 22
9.2 Customer Care & Warranty ...... 25
10. Troubleshooting & FAQs .......... 26
10.1 Troubleshooting ......................... 26
10.2 General FAQs .............................. 27
1
1. Important
1. Important
This electronic user’s guide is intended
for anyone who uses the Philips
monitor. Take time to read this user's
manual before you use your monitor.
It contains important information and
notes regarding the operation of your
monitor.
The Philips guarantee applies provided
the product is handled properly for
its intended use, in accordance with
its operating instructions and upon
presentation of the original invoice
or cash receipt, indicating the date of
purchase, dealer’s name and model and
production number of the product.
1.1 Safety precautions and
maintenance
Warnings
Use of controls, adjustments or
procedures other than those specified
in this documentation may result in
exposure to shock, electrical hazards
and/or mechanical hazards.
Read and follow these instructions
when connecting and using your
computer monitor.
Excessive sound pressure from
earphones and headphones can cause
hearing loss. Adjustment of the equalizer
to maximum increases the earphones
and headphones output voltage and
therefore the sound pressure level.
Operation
• Please Keep the monitor out of
direct sunlight, very strong bright
lights and away from any other heat
source. Lengthy exposure to this
type of environment may result in
discoloration and damage to the
monitor.
• Keep the display away from oil. Oil
may damage the plastic cover of the
display and void the warranty.
• Remove any object that could fall
into ventilation holes or prevent
proper cooling of the monitor’s
electronics.
• Do not block the ventilation holes
on the cabinet.
• When positioning the monitor, make
sure the power plug and outlet are
easily accessible.
• If turning off the monitor by
detaching the power cable or DC
power cord, wait for 6 seconds
before attaching the power cable or
DC power cord for normal operation.
• Please use approved power cord
provided by Philips all the time. If
your power cord is missing, please
contact with your local service
center. (Please refer to Service
contact information listed in
Regulation & Service Information
Manual.)
• Operate under the specified power
supply. Be sure to operate the
monitor only with the specified
power supply. Use of an incorrect
voltage will cause malfunction and
may cause fire or electric shock.
• Do not disassemble the AC adapter.
Disassembling the AC adapter may
expose you to the danger of fire or
electric shock.
• Protect the cable. Do not pull or
bend the power cable and signal
cable. Do not place the monitor
or any other heavy objects on the
cables, if damaged, the cables may
cause fire or electric shock.
• Do not subject the monitor to severe
vibration or high impact conditions
during operation.
2
1. Important
• To avoid potential damage, for
example the panel peeling from the
bezel, ensure that the monitor does
not tilt downward by more than -5
degrees. If the -5 degree downward
tilt angle maximum is exceeded, the
monitor damage will not be covered
under warranty.
• Do not knock or drop the monitor
during operation or transportation.
• Excessive usage of monitor can
cause eye discomfort, it’s better to
take shorter breaks more often at
your workstation than longer breaks
and less often; for example a 5-10
minute break after 50-60-minute
continuous screen use is likely to
be better than a 15-minute break
every two hours. Try to keep your
eyes from eye strain while using the
screen for a constant period of time
by :
• Looking at something varying
distances after a long period
focusing on the screen.
• Conscious Blinking often while
you work.
• Gently closing and rolling your
eyes to relax.
• Reposition your screen to ap-
propriate height and angle ac-
cording to your height.
• Adjusting the brightness and
contrast to appropriate level.
• Adjusting the environment light-
ing similar to that of your screen
brightness, avoid the uorescent
lighting, and surfaces that don’t
reect too much light.
• Seeing a doctor if your symp-
toms.
Maintenance
• To protect your monitor from
possible damage, do not put
excessive pressure on the LCD
panel. When moving your monitor,
grasp the frame to lift; do not lift
the monitor by placing your hand or
fingers on the LCD panel.
• Oil-based cleaning solutions may
damage the plastic parts and void
the warranty.
• Unplug the monitor if you are not
going to use it for an extensive
period of time.
• Unplug the monitor if you need to
clean it with a slightly damp cloth.
The screen may be wiped with a
dry cloth when the power is off.
However, never use organic solvent,
such as, alcohol, or ammonia-based
liquids to clean your monitor.
• To avoid the risk of shock or
permanent damage to the set, do
not expose the monitor to dust,
rain, water, or excessive moisture
environment.
• If your monitor gets wet, wipe it with
dry cloth as soon as possible.
• If foreign substance or water gets in
your monitor, please turn the power
off immediately and disconnect
the power cord. Then, remove the
foreign substance or water, and
send it to the maintenance center.
• Do not store or use the monitor in
locations exposed to heat, direct
sunlight or extreme cold.
• In order to maintain the best
performance of your monitor and
use it for a longer lifetime, please
use the monitor in a location
that falls within the following
temperature and humidity ranges.
• Temperature: 0-40°C 32-104°F
• Humidity: 20-80% RH
Important information for Burn-in/
Ghost image
3
1. Important
• Always activate a moving screen
saver program when you leave
your monitor unattended. Always
activate a periodic screen refresh
application if your monitor will
display unchanging static content.
Uninterrupted display of still or
static images over an extended
period may cause “Burn-in”, also
known as “after-imaging” or “ghost
imaging”, on your screen.
• “Burn-in”, “after-imaging”, or
“ghost imaging” is a well-known
phenomenon in LCD panel
technology. In most cases, the
“burned in” or “after-imaging” or
“ghost imaging” will disappear
gradually over a period of time after
the power has been switched off.
Warning
Failure to activate a screen saver, or
a periodic screen refresh application
may result in severe “burn-in” or “after-
image” or “ghost image” symptoms
that will not disappear and cannot be
repaired. The damage mentioned above
is not covered under your warranty.
Service
• The casing cover should be opened
only by qualified service personnel.
• If there is any need for any
document for repair or integration,
please contact with your local
service center. (Please refer to
Service contact information listed
in Regulation & Service Information
Manual.)
• For transportation information,
please refer to “Technical
Specifications”.
• Do not leave your monitor in a car/
trunk under direct sun light.
Note
Consult a service technician if the
monitor does not operate normally, or
you are not sure what procedure to take
when the operating instructions given in
this manual have been followed.
1.2 Notational Descriptions
The following subsections describe
notational conventions used in this
document.
Notes, Cautions and Warnings
Throughout this guide, blocks of text
may be accompanied by an icon and
printed in bold or italic type. These
blocks contain notes, cautions or
warnings. They are used as follows:
Note
This icon indicates important
information and tips that help you make
better use of your computer system.
Caution
This icon indicates information that
tells you how to avoid either potential
damage to hardware or loss of data.
Warning
This icon indicates the potential for
bodily harm and tells you how to avoid
the problem.
Some warnings may appear in alternate
formats and may not be accompanied
by an icon. In such cases, the specific
presentation of the warning is mandated
by the relevant regulatory authority.
4
1. Important
1.3 Disposal of product and
packing material
Waste Electrical and Electronic
Equipment-WEEE
This marking on the product or on
its packaging illustrates that, under
European Directive 2012/19/EU
governing used electrical and electronic
appliances, this product may not be
disposed of with normal household
waste. You are responsible for disposal
of this equipment through a designated
waste electrical and electronic
equipment collection. To determine the
locations for dropping off such waste
electrical and electronic, contact your
local government office, the waste
disposal organization that serves your
household or the store at which you
purchased the product.
Your new monitor contains materials
that can be recycled and reused.
Specialized companies can recycle
your product to increase the amount of
reusable materials and to minimize the
amount to be disposed of.
All redundant packing material has been
omitted. We have done our utmost to
make the packaging easily separable
into mono materials.
Please find out about the local
regulations on how to dispose of your
old monitor and packing from your sales
representative.
Taking back/Recycling Information for
Customers
Philips establishes technically and
economically viable objectives
to optimize the environmental
performance of the organization's
product, service and activities.
From the planning, design and
production stages, Philips emphasizes
the important of making products that
can easily be recycled. At Philips,
end-of-life management primarily
entails participation in national take-
back initiatives and recycling programs
whenever possible, preferably in
cooperation with competitors,
which recycle all materials (products
and related packaging material) in
accordance with all Environmental
Laws and taking back program with the
contractor company.
Your display is manufactured with high
quality materials and components
which can be recycled and reused.
To learn more about our recycling
program please visit:
http://www.philips.com/a-w/about/
sustainability.html
5
2. Setting up the monitor
2. Setting up the
monitor
2.1 Installation
Package contents
AC/DC Adapter
* USB A-B * HDMI * DP
Register your product and get support at
www.philips.com/welcome
Quick
Start
Momentum
278M1
* Different according to region
Note
278M1R: Use only AC/DC adapter model:
Philips ADPC20120.
Install base stand
1. In order to well protect this monitor
and avoid scratching or damaging of
the monitor, keep the monitor face
down in the cushion for the base
installation.
2. Hold the stand with both hands.
(1) Gently attach the base to the
stand.
(2) Use your fingers to tighten the
screw located at the bottom of
the base.
(3) Use a screwdriver to tighten the
screw located at the bottom of
the base, and secure the base to
the stand tightly.
(4) Gently attach the stand to the
VESA mount area until the latch
locks the stand.
2
3
1
4
3. After attaching the base, erect
the monitor with both hands on
holding the monitor together with
styrofoam firmly. Now you can pull
out the styrofoam. When you pull
out the styrofoam, do not squeeze
the panel to avoid broken panel.
12
6
2. Setting up the monitor
Connecting to your computer
1
1
29 10
11
5
USB hub
1
2
USB A-B
1 2
1 2
Fast Charger
1 2
43 6 7 8
1 AC/DC power input
2 HDMI-1 input
3 HDMI-2 input
4 DisplayPort input
5 Earphone output
6 USB upstream
7 USB downstream/USB fast charger
8 USB downstream
9 USB downstream/USB fast charger
10 USB downstream
11 Kensington anti-theft lock
Connect to PC
1. Connect the power cord to the back
of the monitor firmly.
2. Turn off your computer and unplug
its power cable.
3. Connect the monitor signal cable to
the video connector on the back of
your computer.
4. Plug the power cord of your
computer and your monitor into a
nearby outlet.
5. Turn on your computer and monitor.
If the monitor displays an image,
installation is complete.
7
2. Setting up the monitor
4 USB hub
The USB hub/port of the monitor is
disabled in off mode.
The connected USB devices can work
normally in the standby & on mode.
5 USB charging
This display has USB ports capable of
standard power output including some
with USB Charging function (identifiable
with power icon ). You can use these
ports to charge your Smart phone or
power your external HDD, for example.
The display must be powered ON at all
times to be able to use this function.
Note
If you Turn OFF your monitor via the
power switch at any given time, all the
USB ports will power OFF.
Warning
USB 2.4Ghz wireless devices, such
as, wireless mouse, keyboard, and
headphones, maybe have interference
by USB3.2 or higher version, the high-
speed signal devices, which may result
in a decreased efficiency of the radio
transmission. Should this happen,
please try the following methods to
help reduce the effects of interference.
• Try to keep USB2.0 receivers away
from USB3.2 or higher version of
connection port.
• Use a standard USB extension cable
or USB hub to increase the space
between your wireless receiver and
the USB3.2 or higher version of
connection port.
2.2 Operating the monitor
Description of the control buttons
Press more than 3 seconds
to switch display power
OFF. Press to switch display
power ON.
Access the OSD menu
.
Confirm the OSD
adjustment.
Adjust the Game Setting.
Adjust the OSD menu.
Change the signal input
source
Adjust the OSD menu.
SmartImage Game
menu: There are multiple
selections: FPS, Racing, RTS,
Gamer 1,Gamer 2, LowBlue
Mode,
SmartUniformity,
Off.
When the monitor receives
HDR signal, SmartImage will
show HDR menu. There are
multiple selections: HDR
Game, HDR Movie, HDR
Photo, Personal, and Off.
Return to previous OSD
level.
8
2. Setting up the monitor
Description of the On Screen Display
What is On-Screen Display (OSD)?
On-Screen Display (OSD) is a feature in
all Philips LCD monitors. It allows an end
user to adjust screen performance or
select functions of the monitors directly
through an on-screen instruction
window. A user friendly on screen
display interface is shown as below:
Basic and simple instruction on the
control keys
To access the OSD menu on this
Philips display simply use the single
toggle button on the rear side of the
display. The single button operates like
a joystick. To move the cursor, simply
toggle the button in four directions.
Press the button to select desired
option.
The OSD Menu
Below is an overall view of the structure
of the On-Screen Display. You can use
this as a reference when you want to
work your way around the different
adjustments later on.
Game
Setting
Low Blue
Mode
Input
OSD Settings
Setup
Language
Color
Audio
Ambiglow
Horizontal
Vertical
Transparency
OSD Time Out
English, Deutsch, Español, Ελληνική, Français, Italiano, Maryar，
Nederlands, Português, Português do Brasil，Polski，Русский ,
Svenska，Suomi，Türkçe，Čeština，Українська, 简体中文,
繁體中文，日本語，한국어
Color Temperature
sRGB
User Dene
Ambiglow
Position
Single Color
Picture SmartImage
SmartImage HDR
SmartResponse
SmartFrame
Low Input Lag
Crosshair
Brightness
Contrast
Sharpness
SmartContrast
Gamma
Pixel Orbiting
Over Scan
Brightness
DisplayPort
2 HDMI 2.0
1 HDMI 2.0
0~100
0~100
O, 1, 2, 3, 4
5s, 10s, 20s, 30s, 60s
Native, 5000K, 6500K, 7500K,
8200K, 9300K, 11500K
Red: 0~100
Green: 0~100
Blue: 0~100
O, Fast , Faster, Fastest
0~100
On, O
Bright, Brighter, Brightest
On, O
On, O
MPRT Level
MPRT
0~20
On, O
O
On 1,2,3,4
Information
Reset Yes, No
On, O
Resolution
Notication
Size: 1, 2, 3, 4, 5, 6, 7
Brightness: 0~100
Contrast: 0~100
H. position
V. position
FPS/Racing/RTS/Gamer1/Gamer2/
LowBlue Mode/SmartUniformity/O
HDR Game/ HDR Movie/ HDR Photo/
Personal/O
0~100
0~100
0~100
On, O
1.8, 2.0, 2.2, 2.4, 2.6
On, O
Volume
Mute On, O
Follow Video, Auto, Single Color , O
All-around, Top/Left/Right, Left/Right,
Bottom
On, O
White, Red,Rose,Magenta,Violet,
Blue,Azure,Cyan,Aquamarine,Green,
Chartreuse,Yellow,Orange
Panel SizeSmartSize
1:1
Aspect
19'' (5:4)
19''W (16:10)
22''W (16:10)
23''W (16:9)
18.5''W (16:9)
21.5''W (16:9)
27''W (16:9)
24''W (16:9)
19.5''W (16:9)
20''W (16:9)
17'' (5:4)
Standard/Game/Classical/Rock/
Live/Theater/O
DTS Sound
TruVolume HD
EQ
On, O
100Hz,300Hz,1KHz,3KHz,10KHz
Main menu Sub menu
9
2. Setting up the monitor
Note
• MPRT: To reduce motion blur, LED
backlight will strobe synchronously
with screen refresh, which may
cause noticeable brightness change.
• MPRT is to adjust brightness for
blur reduction, so cannot adjust
brightness while MPRT is turned on.
• MPRT is gaming-optimized mode.
Turn on MPRT may cause noticeable
screen flickering. It is recommended
to turn off when you are not using
the gaming function.
Resolution notification
This monitor is designed for optimal
performance at its native resolution,
3840 x 2160 . When the monitor is
powered on at a different resolution, an
alert is displayed on screen: Use 3840 x
2160 for best results.
Display of the native resolution alert can
be switched off from Setup in the OSD
(On Screen Display) menu.
Physical Function
Tilt
20
-5
Swivel
+35
-35
Height adjustment
130mm
Warning
• To avoid potential screen damage,
such as panel peeling, ensure that
the monitor does not tilt downward
by more than -5 degrees.
• Do not press the screen while
adjusting the angle of the monitor.
Grasp only the bezel.
10
2. Setting up the monitor
2.3 Remove the Base Assembly
for VESA Mounting
Before you start disassembling the
Display base, please follow the
instructions below to avoid any possible
damage or injury.
1. Place the monitor face down on a
smooth surface. Pay attention not to
scratch or damage the screen.
2. While keeping the release button
pressed, tilt the stand and slide it
out.
Note
This monitor accepts a 100mm x 100mm
VESA-Compliant mounting interface.
VESA Mounting Screw M4. Always
contact manufacturer for wall-mount
installation.
1 2
100mm
100mm
-5°
0° 90°
* Display design may differ from those
illustrated.
Warning
• To avoid potential screen damage,
such as panel peeling, ensure that
the monitor does not tilt downward
by more than -5 degrees.
• Do not press the screen while
adjusting the angle of the monitor.
Grasp only the bezel.
11
3. Image Optimization
1. Toggle to the left to launch the
SmartImage on screen display.
2. Toggle to the up or down to
select among FPS, Racing, RTS,
Gamer1, Gamer2, LowBlue Mode,
SmartUniformity and Off.
3. The SmartImage on screen display
will remain on screen for 5 seconds,
or you can also toggle to the right to
make confirmation.
There are 8 modes to select: FPS,
Racing, RTS, Gamer1, Gamer2, LowBlue
Mode,SmartUniformity and Off.
• FPS: For playing FPS (First Person
Shooters) games. Improves dark
theme black level details.
• Racing: For playing Racing games.
Provides fastest response time and
high color saturation.
• RTS: For playing RTS (Real Time
Strategy) games, a user-selected
portion can be highlighted for RTS
games (through SmartFrame). The
picture quality can be adjusted for
the highlighted portion.
• Gamer 1: User’s preference settings
saved as Gamer 1.
• Gamer 2: User’s preference settings
saved as Gamer 2.
3. Image Optimization
3.1 SmartImage
What is it?
SmartImage provides presets that
optimize display for different types
of content, dynamically adjusting
brightness, contrast, color and sharpness
in real time. Whether you're working
with text applications, displaying images
or watching a video, Philips SmartImage
delivers great optimized monitor
performance.
Why do I need it?
You want a monitor that delivers
optimized display all your favorite
types of content, SmartImage software
dynamically adjust brightness,
contrast, color and sharpness in real
time to enhance your monitor viewing
experience.
How does it work?
SmartImage is an exclusive, leading
edge Philips technology that analyzes
the content displayed on your screen.
Based on a scenario you select,
SmartImage dynamically enhances the
contrast, color saturation and sharpness
of images to enhance the contents
being displayed - all in real time with
the press of a single button.
How to enable SmartImage?
12
3. Image Optimization
• LowBlue Mode: LowBlue Mode
for easy on-the-eyes productivity
Studies have shown that just as
ultra-violet rays can cause eye
damage, shortwave length blue light
rays from LED displays can cause
eye damage and affect vision over
time. Developed for wellbeing,
Philips LowBlue Mode setting uses a
smart software technology to reduce
harmful shortwave blue light.
• Smartuniformity: Fluctuations in
brightness on different parts of a
screen are a common phenomenon
among LCD displays. Typical
uniformity is measured around
75-80%. By enabling Philips
SmartUniformity feature, display
uniformity is increased to above
95%. This produces more consistent
and true images.
• Off: No optimization by
SmartImageGAME.
When this display receives HDR signal
from the connected device, select a
picture mode that best fits your needs.
There are 5 modes to select: HDR Game,
HDR Movie, HDR Photo, Personal, and
Off.
• HDR Game: Ideal setting to optimize
for playing video games. With
brighter white and darker black, the
gaming scene is vivid and revealing
more details, easily spot enemies
hiding in the dark corner and
shadows.
• HDR Movie: Ideal setting for
watching HDR movie. Deliver better
contrast and brightness for more
realistic and immerse viewing
experience.
• HDR Photo: Enhancing red, green,
and blue for true-to-life visuals.
• Personal: Customize available
settings in picture menu.
• Off: No optimization by SmartImage
HDR.
Note
To switch off HDR function, please
disable from Input device and its
content. Inconsistent HDR settings
between input device and monitor may
cause unsatisfying images.
13
3. Image Optimization
3.2 SmartContrast
1 What is it?
Unique technology that dynamically
analyzes displayed content and
automatically optimizes a display's
contrast ratio for maximum visual clarity
and viewing enjoyment, stepping up
backlighting for clearer, crisper and
brighter images or dimming backlighting
for clear display of images on dark
backgrounds.
2 Why do I need it?
You want the very best visual clarity
and viewing comfort for every type of
content. SmartContrast dynamically
controls contrast and adjusts
backlighting for clear, crisp, bright
gaming and video images or displays
clear, readable text for office work.
By reducing your display's power
consumption, you save on energy costs
and extend the lifetime of your display.
How does it work?
When you activate SmartContrast, it will
analyse the content you are displaying
in real time to adjust colors and control
backlight intensity. This function will
dynamically enhance contrast for a great
entertainment experience when viewing
videos or playing games.
14
4. Ambiglow
4. Ambiglow
Ambiglow
Ambiglow
What is it?
Ambiglow adds a new dimension to
your viewing experience. The innovative
Ambiglow processor continuously
adjusts the overall color and brightness
of the light to match the on screen
image. User options like Auto mode,
3 step brightness settings allow to
adjust the ambiance to your liking and
available wall surface. Whether you
are playing games, or watching movies,
Philips Ambiglow offers you a unique
and immersive viewing experience.
How does it work?
It is recommended that you dim the
lighting conditions in your room for
maximum effect. Ensure that Ambiglow
is set to “on” mode. Start a movie, or
play a game from your computer. The
monitor will react with appropriate
colors creating a halo effect, overall
matching the image on the screen. You
can also manually select Bright, Brighter,
Brightest mode or ambiglow function
off mode depending on your preference
which helps reduce eye fatigue under
prolonged usage.
How to enable Ambiglow
Ambiglow function can be selected
through OSD menu by pressing right
button to choose and pressing right
button again to confirm the selection:
1. Press right button.
2. Select [Ambiglow].
3. To switch Ambiglow on, and choose
a lighting mode, select [Follow
Video], [Auto] or [Single Color].
15
5. HDR
5. HDR
HDR Settings in Windows10 system.
Steps
1. Right click on the desktop, enter to
Display settings.
2. Select the display/monitor.
3. Adjust resolution to 3840 x 2160.
4. Turn the “HDR and WCG” to on
mode.
5. Adjust Brightness for SDR content.
Note
Windows10 edition is required; always
upgrade to the most updated version.
Below linkage is for the further more
information from mircrosoft official
website.
https://support.microsoft.com/en-
au/help/4040263/windows-10-hdr-
advanced-color-settings
STEP 1 STEP 2
STEP 4
STEP 3
STEP 5
Note
To switch off HDR function, please
disable from Input device and its
content. Inconsistent HDR settings
between input device and monitor may
cause unsatisfying images.
16
6. AMD FreeSyncTM
6. AMD FreeSyncTM
PC gaming has long been an imperfect
experience because GPUs and monitors
update at different rates. Sometimes
a GPU can render many new pictures
during a single update of the monitor,
and the monitor will show pieces of
each picture as a single image. This is
called “tearing.” Gamers can fix tearing
with a feature called “v-sync,” but the
image can become jerky as the GPU
waits on the monitor to call for an
update before delivering new pictures.
The responsiveness of mouse input and
overall frames per second are reduced
with v-sync, too. AMD FreeSync™
technology eliminates all of these
problems by letting the GPU update the
monitor the moment a new picture is
ready, leaving gamers with unbelievably
smooth, responsive, tearing-free games.
Followed by the graphic card that are
compatible.
■Operating system
• Windows 10/8.1/8/7
■Graphic Card: R9 290/300 Series &
R7 260 Series
• AMD Radeon R9 300 Series
• AMD Radeon R9 Fury X
• AMD Radeon R9 360
• AMD Radeon R7 360
• AMD Radeon R9 295X2
• AMD Radeon R9 290X
• AMD Radeon R9 290
• AMD Radeon R9 285
• AMD Radeon R7 260X
• AMD Radeon R7 260
■Processor A-Series Desktop and
Mobility APUs
• AMD A10-7890K
• AMD A10-7870K
• AMD A10-7850K
• AMD A10-7800
• AMD A10-7700K
• AMD A8-7670K
• AMD A8-7650K
• AMD A8-7600
• AMD A6-7400K
17
7. Technical Specifications
7. Technical Specifications
Picture/Display
Monitor Panel Type IPS Technology
Backlight W-LED
Panel Size 27" W (68.6 cm)
Aspect Ratio 16:9
Pixel Pitch 0.1554 (H) mm x 0.1554 (V) mm
Contrast Ratio (typ.) 1000:1
Recommended
Resolution 3840 x 2160 @ 60Hz
Viewing Angle 178° (H) / 178° (V) @ C/R > 10
Picture Enhancement SmartImage Game / SmartImage HDR
Vertical Refresh Rate 23 Hz - 75 Hz
Horizontal Frequency 30 KHz - 140 KHz
sRGB YES
Color Gamut YES
SmartUniformity YES
Delta E YES
LowBlue Mode YES
Display Colors 1.07B (8 bit + FRC)
Flicker free YES
HDR YES
AMD FreeSyncTM YES
Ambiglow YES (4-sides Ambiglow)
Connectivity
Signal Input HDMI 2.0 x 2, DisplayPort 1.4 x 1
USB USB-B x 1 (upstream), USB3.2 x 4 (including 2 fast
charger)
Input Signal Separate Sync
Audio In/Out Headphone out
Convenience
Built-in speaker 5W x 2 with DTS sound
OSD Languages
English, German, Spanish, Greek, French, Italian,
Hungarian, Dutch, Portuguese, Brazil Portuguese,
Polish, Russian, Swedish, Finnish, Turkish, Czech,
Ukranian, Simplified Chinese, Traditional Chinese,
Japanese, Korean
Other Convenience VESA mount(100 × 100 mm), Kensington Lock
Plug & Play Compatibility DDC/CI, sRGB, Windows 10/8.1/8/7, Mac OSX
Stand
Tilt -5 / +20 degree
Swivel -35 / +35 degree
Height adjustment 130 mm
18
7. Technical Specifications
Power
Consumption
AC Input
Voltage at
100VAC , 50Hz
AC Input
Voltage at
115VAC , 60Hz
AC Input
Voltage at
230VAC, 50Hz
Normal Operation 35.2 W (typ.) 35.1 W (typ.) 33.9 W (typ.)
Sleep (Standby mode) 0.5 W 0.5 W 0.5 W
Off mode 0.3 W 0.3 W 0.3 W
Heat Dissipation*
AC Input
Voltage at
100VAC , 50Hz
AC Input
Voltage at
115VAC , 60Hz
AC Input
Voltage at
230VAC , 50Hz
Normal Operation 120.1 BTU/hr
(typ.)
119.8 BTU/hr
(typ.)
115.7 BTU/hr
(typ.)
Sleep (Standby mode) 1.71 BTU/hr 1.71 BTU/hr 1.71 BTU/hr
Off mode 1.02 BTU/hr 1.02 BTU/hr 1.02 BTU/hr
Power LED indicator On mode: White, Standby / Sleep mode: White
(blinking)
Power Supply External, 100-240 VAC, 50-60 Hz
Dimension
Product with stand
(WxHxD) 614 x 567 x 251 mm
Product without stand
(WxHxD) 614 x 370 x 75 mm
Product with packaging
(WxHxD) 730 x 475 x 224 mm
Weight
Product with stand 6.74 kg
Product without stand 4.53 kg
Product with packaging 9.22 kg
Operating Condition
Temperature range
(operation) 0°C to 40 °C
Relative humidity
(operation) 20% to 80%
Atmospheric pressure
(operation) 700 to 1060hPa
Temperature range
(Non-operation) -20°C to 60°C
Relative humidity
(Non-operation) 10% to 90%
Atmospheric pressure
(Non-operation) 500 to 1060hPa
19
7. Technical Specifications
Environmental
RoHS Yes
Packaging 100 % recyclable
Specific Substances 100 % PVC BFR free housing
Cabinet
Color Black
Finish Glossy and Textured
Note
1. This data is subject to change without notice. Go to www.philips.com/support to
download the latest version of leaet.
2. SmartUniformity and Delta E information sheets are included in the box.
20
7. Technical Specifications
7.1 Resolution & Preset Modes
Maximum Resolution
3840 x 2160 @ 60 Hz
Recommended Resolution
3840 x 2160 @ 60 Hz
H. freq
(kHz)
Resolution V. freq (Hz)
31.47 640 x 480 59.94
35.16 800 x 600 56.00
48.36 1024 x 768 60.00
44.77 1280 x 720 59.86
55.94 1440 x 900 59.89
65.29 1680 x 1050 59.95
67.50 1920 x 1080 60.00
133.29 1920 x 2160 60.00
88.19 2560 x 1440 60.00
67.5 3840 x 2160 30.00
135 3840 x 2160 60.00
Note
• Please notice that your display
works best at native resolution
of 3840 x 2160 . For best display
quality, please follow this resolution
recommendation.
• The highest supporting screen
resolution on HDMI/DP is 3840 x
2160 , but it always depends on
your capability of graphics card and
BluRay/video players.
21
8. Power Management
8. Power Management
If you have VESA DPM compliance
display card or software installed in
your PC, the monitor can automatically
reduce its power consumption when
not in use. If an input from a keyboard,
mouse or other input device is detected,
the monitor will 'wake up' automatically.
The following table shows the power
consumption and signaling of this
automatic power saving feature:
Power Management Definition
VESA
Mode Video H-sync V-sync Power Used LED
Color
Active ON Yes Ye s 35.1 W (typ.),
92.0 W (max.) White
Sleep
(Standby
mode)
OFF No No 0.5 W White
(blink)
Off mode OFF - - 0.3 W OFF
The following setup is used to measure
power consumption on this monitor.
• Native resolution: 3840 x 2160
• Contrast: 50%
• Brightness: 70%
• Color temperature: 6500k with full
white pattern
Note
This data is subject to change without
notice.
22
9. Customer care and warranty
9. Customer care and
warranty
9.1 Philips’ Flat Panel Monitors
Pixel Defect Policy
Philips strives to deliver the highest
quality products. We use some of the
industry's most advanced manufacturing
processes and practice stringent quality
control. However, pixel or sub pixel
defects on the TFT Monitor panels used
in flat panel monitors are sometimes
unavoidable. No manufacturer can
guarantee that all panels will be
free from pixel defects, but Philips
guarantees that any monitor with an
unacceptable number of defects will
be repaired or replaced under warranty.
This notice explains the different types
of pixel defects and defines acceptable
defect levels for each type. In order to
qualify for repair or replacement under
warranty, the number of pixel defects
on a TFT Monitor panel must exceed
these acceptable levels. For example,
no more than 0.0004% of the sub
pixels on a monitor may be defective.
Furthermore, Philips sets even higher
quality standards for certain types or
combinations of pixel defects that are
more noticeable than others. This policy
is valid worldwide.
subpixel
pixel
Pixels and Sub pixels
A pixel, or picture element, is composed
of three sub pixels in the primary colors
of red, green and blue. Many pixels
together form an image. When all sub
pixels of a pixel are lit, the three colored
sub pixels together appear as a single
white pixel. When all are dark, the three
colored sub pixels together appear as a
single black pixel. Other combinations
of lit and dark sub pixels appear as
single pixels of other colors.
Types of Pixel Defects
Pixel and sub pixel defects appear on
the screen in different ways. There are
two categories of pixel defects and
several types of sub pixel defects within
each category.
Bright Dot Defects
Bright dot defects appear as pixels or
sub pixels that are always lit or 'on'. That
is, a bright dot is a sub-pixel that stands
out on the screen when the monitor
displays a dark pattern. There are the
types of bright dot defects.
One lit red, green or blue sub pixel.
Two adjacent lit sub pixels:
- Red + Blue = Purple
- Red + Green = Yellow
- Green + Blue = Cyan (Light Blue)
23
9. Customer care and warranty
Three adjacent lit sub pixels (one white
pixel).
Note
A red or blue bright dot must be
more than 50 percent brighter than
neighboring dots while a green
bright dot is 30 percent brighter than
neighboring dots.
Black Dot Defects
Black dot defects appear as pixels or
sub pixels that are always dark or 'off'.
That is, a dark dot is a sub-pixel that
stands out on the screen when the
monitor displays a light pattern. These
are the types of black dot defects.
Proximity of Pixel Defects
Because pixel and sub pixels defects
of the same type that are near to one
another may be more noticeable,
Philips also specifies tolerances for the
proximity of pixel defects.
Pixel Defect Tolerances
In order to qualify for repair or
replacement due to pixel defects during
the warranty period, a TFT Monitor
panel in a Philips flat panel monitor
must have pixel or sub pixel defects
exceeding the tolerances listed in the
following tables.
24
9. Customer care and warranty
BRIGHT DOT DEFECTS ACCEPTABLE LEVEL
1 lit subpixel 2
2 adjacent lit subpixels 1
3 adjacent lit subpixels (one white pixel) 0
Distance between two bright dot defects* >15 mm
Total bright dot defects of all types 3
BLACK DOT DEFECTS ACCEPTABLE LEVEL
1 dark subpixel 5 or fewer
2 adjacent dark subpixels 2
3 adjacent dark subpixels 0
Distance between two black dot defects* >15 mm
Total black dot defects of all types 5 or fewer
TOTAL DOT DEFECTS ACCEPTABLE LEVEL
Total bright or black dot defects of all types 5 or fewer
Note
1 or 2 adjacent sub pixel defects = 1 dot defect
25
9. Customer care and warranty
9.2 Customer Care & Warranty
For warranty coverage information and additional support requirements valid for your
region, please visit www.philips.com/support website for details or contact your local
Philips Customer Care Center.
For Warranty Period please refer to Warranty Statement in Regulation & Service
Information Manual.
For extended warranty, if you would like to extend your general warranty period, an
Out of Warranty service package is offered via our Certified Service Center.
If you wish to make use of this service, please be sure to purchase the service within 30
calendar days of your original purchase date. During the extended warranty period, the
service includes pickup, repair and return service, however the user will be responsible
for all costs accrued.
If the Certified Service Partner cannot perform the required repairs under the offered
extended warranty package, we will find alternative solutions for you, if possible, up to
the extended warranty period you have purchased.
Please contact our Philips Customer Service Representative or local contact center (by
Consumer care number) for more details.
Philips Customer Care Center number listed below.
• Local
Standard
Warranty
Period
• Extended Warranty
Period
• Total Warranty Period
• Depend
on different
Regions
• + 1 Year • Local Standard warranty period +1
• + 2 Years • Local Standard warranty period
+2
• + 3 Years • Local Standard warranty period
+3
**Proof of original purchase and extended warranty purchase required.
Note
Please refer to Regulation & Service Information Manual for regional service hotline,
which is available on the Philips website support page.
26
10. Troubleshooting & FAQs
10. Troubleshooting &
FAQs
10.1 Troubleshooting
This page deals with problems that can
be corrected by a user. If the problem
still persists after you have tried these
solutions, contact Philips customer
service representative.
Common Problems
No Picture (Power LED not lit)
• Make sure the power cord is
plugged into the power outlet and
into the back of the monitor.
• First, ensure that the power button
on the rear side of the display is in
the OFF position, then press it to
the ON position.
No Picture (Power LED is White)
• Make sure the computer is turned
on.
• Make sure the signal cable is
properly connected to your
computer.
• Make sure the monitor cable has
no bent pins on the connect side. If
yes, repair or replace the cable.
• The Energy Saving feature may be
activated
Screen says
• Make sure the monitor cable
is properly connected to your
computer. (Also refer to the Quick
Start Guide).
• Check to see if the monitor cable
has bent pins.
• Make sure the computer is turned
on.
Visible signs of smoke or sparks
• Do not perform any troubleshooting
steps
• Disconnect the monitor from mains
power source immediately for safety
• Contact with Philips customer
service representative immediately.
Imaging Problems
Image vibrates on the screen
• Check that the signal cable is
properly securely connected to the
graphics board or PC.
Image appears blurred, indistinct or too
dark
• Adjust the contrast and brightness
on On-Screen Display.
An "after-image", "burn-in" or "ghost
image" remains after the power has
been turned off.
• Uninterrupted display of still or
static images over an extended
period may cause "burn-in", also
known as "after-imaging " or "ghost
imaging", on your screen. "Burn-in",
"after-imaging", or "ghost imaging"
is a well-known phenomenon in
monitor panel technology. In most
cases, the "burned in" or "after-
imaging" or "ghost imaging" will
disappear gradually over a period
of time after the power has been
switched off.
• Always activate a moving screen
saver program when you leave your
monitor unattended.
• Always activate a periodic screen
refresh application if your monitor
will display unchanging static
content.
27
10. Troubleshooting & FAQs
• Failure to activate a screen saver, or
a periodic screen refresh application
may result in severe “burn-in” or
“after-image” or “ghost image”
symptoms that will not disappear
and cannot be repaired. The
damage mentioned above is not
covered under your warranty.
Image appears distorted. Text is fuzzy
or blurred.
• Set the PC’s display resolution
to the same mode as monitor’s
recommended screen native
resolution.
Green, red, blue, dark, and white dots
appears on the screen
• The remaining dots are normal
characteristic of the liquid crystal
used in today’s technology, Please
refer the pixel policy for more detail.
For further assistance, refer to the
Service contact information listed
in Regulation & Service Information
Manual and contact Philips customer
service representative.
Audio problem
No sound
• Check if audio cable is connected to
PC and monitor correctly.
• Ensure audio is not muted. Press
OSD “Menu”, select “Audio” then
“Mute”. Check it on “Off” position.
• Press “Volume” in OSD main control
to adjust the volume.
10.2 General FAQs
Q1: When I install my monitor what
should I do if the screen shows
'Cannot display this video
mode'?
Ans.: Recommended resolution for this
monitor: 3840 x 2160.
• Unplug all cables, then connect your
PC to the monitor that you used
previously.
• In the Windows Start Menu, select
Settings/Control Panel. In the
Control Panel Window, select the
Display icon. Inside the Display
Control Panel, select the 'Settings'
tab. Under the setting tab, in box
labelled 'desktop area', move the
sidebar to 3840 x 2160 pixels.
• Open 'Advanced Properties' and set
the Refresh Rate to 60 Hz, then click
OK.
• Restart your computer and repeat
step 2 and 3 to verify that your PC is
set at 3840 x 2160 .
• Shut down your computer,
disconnect your old monitor and
reconnect your Philips monitor.
• Turn on your monitor and then turn
on your PC.
Q2: What are the .inf and .icm files?
How do I install the drivers (.inf
and .icm)?
Ans.: These are the driver files for your
monitor. Your computer may
ask you for monitor drivers (.inf
and .icm files) when you first
install your monitor. Follow the
instructions in your user manual,
monitor drivers (.inf and .icm files)
will be installed automatically.
28
10. Troubleshooting & FAQs
Q3: How do I adjust the resolution?
Ans.: Your video card/graphic driver
and monitor together determine
the available resolutions. You
can select the desired resolution
under Windows® Control Panel
with the "Display properties".
Q4: What if I get lost when I am
making monitor adjustments via
OSD?
Ans.: Simply press the button, then
select [Reset] to recall all the
original factory settings.
Q5: Is the monitor screen resistant to
scratches?
Ans.: In general it is recommended
that the panel surface is not
subjected to excessive shocks
and is protected from sharp or
blunt objects. When handling the
monitor, make sure that there is
no pressure or force applied to
the panel surface side. This may
affect your warranty conditions.
Q6: How should I clean the monitor
surface?
Ans.: For normal cleaning, use a clean,
soft cloth. For extensive cleaning,
please use isopropyl alcohol. Do
not use other solvents such as
ethyl alcohol, ethanol, acetone,
hexane, etc.
Q7: Can I change the color setting of
my monitor?
Ans.: Yes, you can change your color
setting through OSD control as
the following procedures:
• Press button to show the OSD
(On Screen Display) menu
• Press button to select the option
[Color] then press button to
enter color setting, there are three
settings as below.
1. Color Temperature: The seven
settings are Native, 5000K,
6500K, 7500K, 8200K, 9300K
and 11500K. With settings in
the 5000K range the panel
appears "warm, with a red-
white color tone", while a
11500K temperature yields "cool,
bluewhite toning".
2. sRGB: This is a standard setting
for ensuring correct exchange of
colors between different device
(e.g. digital cameras, monitors,
printers, scanners, etc).
3. User Define: The user can choose
his/her preference color setting
by adjusting red, green, blue
color.
Note
A measurement of the color of light
radiated by an object while it is being
heated. This measurement is expressed
in terms of absolute scale, (degrees
Kelvin). Lower Kevin temperatures such
as 2004K are red; higher temperatures
such as 9300K are blue. Neutral
temperature is white, at 6504K.
Q8: Can I connect my monitor to any
PC, workstation or Mac?
Ans.: Yes. All Philips monitors are fully
compatible with standard PCs,
Macs and workstations. You may
need a cable adapter to connect
the monitor to your Mac system.
Please contact your Philips
sales representative for more
information.
29
10. Troubleshooting & FAQs
Q9: Are Philips monitors Plug-and-
Play?
Ans.: Yes, the monitors are Plug-
and-Play compatible with
Windows10/8.1/8/7, Mac OSX
Q10: What is Image Sticking, or Image
Burn-in, or After Image, or Ghost
Image in monitor panels?
Ans.: Uninterrupted display of still or
static images over an extended
period may cause "burn-in",
also known as "after-imaging" or
"ghost imaging", on your screen.
"Burn-in", "after-imaging", or
"ghost imaging" is a well-known
phenomenon in monitor panel
technology. In most cases, the
"burned in" or "after-imaging"
or "ghost imaging" will disappear
gradually over a period of
time after the power has been
switched off.
Always activate a moving screen
saver program when you leave
your monitor unattended.
Always activate a periodic
screen refresh application if your
monitor will display unchanging
static content.
Warning
Failure to activate a screen saver, or
a periodic screen refresh application
may result in severe “burn-in” or “after-
image” or “ghost image” symptoms
that will not disappear and cannot be
repaired. The damage mentioned above
is not covered under your warranty.
Q11: Why is my Display not showing
sharp text, and is displaying jagged
characters?
Ans.: Your monitor works best at its
native resolution of 3840 x 2160.
For best display, please use this
resolution.
Q12: Where can I find Regulation
& Service Information Manual
mentioned in EDFU?
Ans.: Regulation & Service Information
Manual can be download on the
Philips website support page.
2020 © TOP Victory Investments Ltd. All rights reserved.
This product has been manufactured by and is sold under
the responsibility of Top Victory Investments Ltd., and Top
Victory Investments Ltd. is the warrantor in relation to this
product. Philips and the Philips Shield Emblem are regis-
tered trademarks of Koninklijke Philips N.V. and are used
under license.
Specications are subject to change without notice.
Version: 278M1RE1T