Table of Contents
- Contents
- 1. Preface
- 2. Product Overview
- 3. Installation and Access
- 4. QuRouter
- 5. QuRouter Navigation
- 6. System Configuration
- 7. Network Settings
- 8. Security Settings
- 9. QuRouter App
- 10. QTS Management
- 11. Troubleshooting
- 12. Glossary
- 13. Notices
QNAP QMiroPlus-201W User Manual
Displayed below is the user manual for QMiroPlus-201W by QNAP which is a product in the NAS & Storage Servers category. This manual has pages.
Related Manuals
QMiroPlus-201W
User Guide
Document Version: 3
26/01/2022
Contents
1. Preface
About This Guide........................................................................................................................................................4
Audience..................................................................................................................................................................... 4
Document Conventions.............................................................................................................................................4
2. Product Overview
About the QMiroPlus-201W...................................................................................................................................... 5
Hardware Specications............................................................................................................................................5
Software Features...................................................................................................................................................... 6
Wireless Specications.............................................................................................................................................. 7
Package Contents...................................................................................................................................................... 8
Components............................................................................................................................................................... 8
Front Panel.............................................................................................................................................................9
Rear Panel............................................................................................................................................................ 11
Safety Information...................................................................................................................................................12
3. Installation and Access
Installation................................................................................................................................................................14
Installation Requirements..................................................................................................................................14
Installing 2.5-inch Hard Drives or Solid-State Drives on 2.5-inch Trays........................................................14
Connecting the Router to the Internet.............................................................................................................17
Setting Up the Router.........................................................................................................................................18
Router Access........................................................................................................................................................... 19
Accessing the Router Using a Browser.............................................................................................................20
Accessing the Router Using Qnder Pro..........................................................................................................20
Accessing the Router Using the QuRouter App.............................................................................................. 21
4. QuRouter
About QuRouter.......................................................................................................................................................22
System Requirements............................................................................................................................................. 22
Getting Started.........................................................................................................................................................22
Conguring QuRouter.............................................................................................................................................23
Binding the Router with a QNAP ID..................................................................................................................25
Unbinding the Router from a QNAP ID............................................................................................................ 26
5. QuRouter Navigation
Taskbar......................................................................................................................................................................27
Dashboard................................................................................................................................................................ 28
6. System Conguration
System.......................................................................................................................................................................29
Conguring Router Operation Modes..............................................................................................................29
Conguring Access Point (AP) Mode.................................................................................................................29
Locating the Router............................................................................................................................................ 30
Enabling the Router LED.................................................................................................................................... 30
Managing Logs....................................................................................................................................................31
System Settings...................................................................................................................................................31
Firmware...................................................................................................................................................................34
Checking for Live Updates................................................................................................................................. 34
Updating the Firmware Manually..................................................................................................................... 35
QMiroPlus-201W User Guide
1
7. Network Settings
Conguring WAN Port Settings..............................................................................................................................36
Conguring LAN Port Settings............................................................................................................................... 36
Viewing Routing Table Information.......................................................................................................................37
Static Route...............................................................................................................................................................37
Adding a Static Route......................................................................................................................................... 38
Conguring a Static Route................................................................................................................................. 38
Deleting a Static Route....................................................................................................................................... 38
Wireless.....................................................................................................................................................................39
Conguring Wireless Network Settings........................................................................................................... 39
Conguring the Guest Wireless Network.........................................................................................................40
Conguring Wi-Fi Protected Setup (WPS).........................................................................................................41
Clients and Blocked Clients List..............................................................................................................................42
Adding a Device to the Blocked List..................................................................................................................42
Conguring a Device in the Blocked List..........................................................................................................43
Deleting a Device from the Blocked List...........................................................................................................43
Wireless Mesh Network.......................................................................................................................................... 43
Adding a Node to the Mesh Network............................................................................................................... 44
Removing a Node from the Wireless Mesh Network......................................................................................44
SD-WAN..................................................................................................................................................................... 44
About QuWAN......................................................................................................................................................44
Conguring QuWAN Settings............................................................................................................................ 45
Accessing QuWAN Orchestrator........................................................................................................................47
QVPN......................................................................................................................................................................... 47
QVPN Server Settings......................................................................................................................................... 47
QVPN Client Settings.......................................................................................................................................... 51
Managing QVPN Logs.........................................................................................................................................52
Service Port Management...................................................................................................................................... 52
Adding a Custom Service Port........................................................................................................................... 53
Deleting a Custom Service Port.........................................................................................................................53
DDNS Settings.......................................................................................................................................................... 54
Conguring DDNS (My DDNS) Settings............................................................................................................54
Modifying the DDNS Domain Name.................................................................................................................54
8. Security Settings
Network Address Translation (NAT).......................................................................................................................55
Application Layer Gateway (ALG)...................................................................................................................... 55
Port Forwarding.................................................................................................................................................. 55
Demilitarized Zone (DMZ).................................................................................................................................. 56
Discovery Settings................................................................................................................................................... 57
Conguring Universal Plug and Play (UPnP)................................................................................................... 57
Parental Controls..................................................................................................................................................... 58
Adding a Parental Control Role......................................................................................................................... 58
Conguring a Parental Control Role.................................................................................................................58
Deleting a Parental Control Rule.......................................................................................................................59
Adding a Device to a Parental Control Role..................................................................................................... 59
Deleting a Device from a Parental Control Role..............................................................................................59
9. QuRouter App
QuRouter.................................................................................................................................................................. 60
System Requirements............................................................................................................................................. 60
Conguring the Router Using the QuRouter App................................................................................................60
Overview................................................................................................................................................................... 63
10. QTS Management
2
QTS Access................................................................................................................................................................ 67
Conguring the QTS Quick Start Wizard...............................................................................................................68
Performing QTS Power Actions..............................................................................................................................71
Viewing the QTS System Information....................................................................................................................71
11. Troubleshooting
Hot-swapping Failed Drives....................................................................................................................................73
Support and Other Resources................................................................................................................................73
12. Glossary
myQNAPcloud.......................................................................................................................................................... 74
Qnder Pro............................................................................................................................................................... 74
QNAP ID.................................................................................................................................................................... 74
QTS.............................................................................................................................................................................74
QuRouter.................................................................................................................................................................. 74
QuWAN......................................................................................................................................................................74
QuWAN Orchestrator.............................................................................................................................................. 74
13. Notices
Limited Warranty..................................................................................................................................................... 75
Disclaimer................................................................................................................................................................. 75
CE Notice...................................................................................................................................................................75
FCC Notice.................................................................................................................................................................76
Radio Equipment Directive (RED) 2014/53/EU Article 10.....................................................................................76
EU RoHS Statement................................................................................................................................................. 77
ISED Compliance Statement...................................................................................................................................77
Radiation Exposure Statement...............................................................................................................................77
EU Directive 2002/96/EC Waste Electronic and Electrical Equipment (WEEE)...................................................77
CCC Class B Notice................................................................................................................................................... 77
UKCA Notice..............................................................................................................................................................78
QMiroPlus-201W User Guide
3
1. Preface
About This Guide
This guide provides information about the device and step-by-step instructions on installing the hardware. It
also provides instructions on basic operations and troubleshooting information.
Audience
This document is intended for consumers and network administrators. This guide assumes that the user has
a basic understanding of network, storage, and backup concepts.
Document Conventions
Symbol Description
Notes provide default conguration settings and other supplementary
information.
Important notes provide information on required conguration settings and
other critical information.
Tips provide recommendations or alternative methods of performing tasks or
conguring settings.
Warnings provide information that, when ignored, may result in potential loss,
injury, or even death.
QMiroPlus-201W User Guide
Preface 4
2. Product Overview
This chapter provides basic information about the QNAP device.
About the QMiroPlus-201W
The QMiroPlus-201W is QNAP's rst tri-band wireless mesh network (WMN) router with built-in network-
attached storage (NAS) capabilities. The QMiroPlus-201W features four internal antennas, four 1 GbE ports,
and supports SD-WAN deployment. The router is equipped with NAS functions and two SATA drive bays for
various application and expansion options.
You can create and manage wireless mesh networks with multiple QMiro and QMiroPlus routers using the
QuRouter web interface, QTS application, or the QuRouter mobile application.
Hardware Specications
Warning
If your QNAP product has hardware defects, return the product to QNAP or a QNAP-
authorized service center for maintenance or replacement. Any attempt to repair or
perform maintenance procedures on the product by you or an unauthorized third party
invalidates the warranty.
QNAP is not responsible for any damage or data loss caused by unauthorized
modications and installation of unsupported third-party applications.
For details, see the QNAP Warranty Terms and Conditions.
Tip
Model specications are subject to change without prior notice. To see the latest
specications, go to https://www.qnap.com.
Component QMiroPlus-201W
Router Storage
Processor
CPU Qualcomm® IPQ4019 SoC Intel® Celeron® J4125
Frequency 4-core 716.8 MHz 4-core 2.0 GHz
Architecture ARM Cortex-A7 x86 64-bit
Memory
Pre-installed
memory
512 MB DDR3 4 GB DDR4
Flash memory 4 MB SPI NOR 4 GB eMMC
Storage
Drive bays 2 x 2.5-inch SATA 3 Gbps
Drive compatibility • 2.5-inch SATA hard disk drives
• 2.5-inch SATA solid-state drives
Hot-swapping Supported
Network
Gigabit network
interface
• Host port: 1 x 10M/100M/1G/2.5G RJ45
• 4 x 10M/100M/1G RJ45
Bluetooth Bluetooth 5
QMiroPlus-201W User Guide
Product Overview 5
Component QMiroPlus-201W
Router Storage
Power
Maximum power
consumption
60 W
Wireless
Wi-Fi Wi-Fi 5 (802.11ac)
Antennas 4 x internal antennas
External I/O Ports & Expansion Slots
USB ports 2 x USB 3.2 Gen 1 Type-A ports
Interface
Buttons • Power
• Reset
• Wi-Fi Protected Setup (WPS)
• Storage power button
Dimensions
Dimensions (H x W
x D)
143.5 × 105 × 183.5 mm
(5.64 x 4.13 x 7.22 in)
Net weight 1.44 kg (3.17 lbs)
Others
Fans System: 1 x 60 mm, 12V DC smart fan
Operating
temperature
0˚C to 40˚C (32˚F to 104˚F)
Relative humidity Non-condensing relative humidity: 5% to 95%
Note
For the list of compatible drive models and expansion cards, go to https://www.qnap.com/
compatibility.
Software Features
Feature Description
System status and management • Device connection status
• Device health status
• WAN status
• Wireless status
• Firmware schedule management
Wired network management • WAN/LAN port conguration
• Network port connection status
• IPv4 address routing management
Security Network Address Management (NAT) and port forwarding
QMiroPlus-201W User Guide
Product Overview 6
Feature Description
VPN • Remote access support using L2TP, OpenVPN, and QBelt (QNAP
proprietary VPN) protocols
• Client IP pool management
• VPN client management
• Connection logs
• Maximum VPN tunnels: 30
Access control • Parental control
• Domain Name Filtering (DNS) and content ltering
System settings • Backup and restore
• Restart, reset
• Manage audio alerts
• Local account and QNAP ID management
QuWAN Congure organization, region, site, device name, and device role
Wireless Specications
Specication Description
Standards • 5 GHz: IEEE 802.11ac/n/a
• 2.4 GHz: IEEE 802.11ac/n/g/b
Operating frequencies • 2.4 GHz
• 5 GHz-1
• 5 GHz-2
Speeds AC2200
• 5 GHz-1 (867 Mbps): 2 x 2 dual band (20/40/80 MHz)
• 5 GHz-2 (867 Mbps): 2 x 2 single band (20/40/80 MHz)
• 2.4 GHz (400 Mbps): 2 x 2 dual band (20/40 MHz)
Modes • Router mode
• Access point (AP) mode
Guest wireless network • 1 x 5 GHz
• 1 x 2.4 GHz
QMiroPlus-201W User Guide
Product Overview 7
Specication Description
Encryption • WPA2-PSK
• WPA-PSK + WPA2-PSK
• WPA-Enterprise
• WPA2-Enterprise
• WPA2-PSK / WPA3-Personal
• OWE
Wireless network management • Supports MU-MIMO technology
• Supports band steering for tri-band (2.4 GHz and 5 GHz band)
access points
• Transmission power (high, middle, and low)
• 20/40/80 MHz bandwidth
• Auto and custom DFS (Dynamic Frequency Selection) channels
• RTS/CTS (Request to Send/Clear to Send) functions
• Smart connect
• Wireless scheduler
• Wi-Fi Protected Setup (WPS)
Bluetooth
Bluetooth version Bluetooth® 5.0
Bluetooth antenna gain 3.42dBi
Package Contents
Item Quantity
QMiroPlus-201W router 1
AC power adapter 1
Ethernet cable 1
Components
QMiroPlus-201W User Guide
Product Overview 8
No. Component
1 Drive bay 1
2 Drive bay 2
LEDs
LEDs indicates the overall status of the router, the drives, the storage, and the network ports.
LED Status Description
System Status Green Router initialization is complete, and the storage
status is one of the following:
• Being initialized
• Powered o
• Starting up
Flashes green every 2 seconds Router is starting up, and the storage status is
one of the following:
• Being initialized
• Powered o
• Starting up
Flashes blue every 2 seconds Router initialization is complete and the storage
is ready for initialization.
Blue Both router and storage initializations are
complete.
O The router is powered o.
Red The router is not connected to a network.
Wireless Flashes orange every 0.5 seconds A node in the mesh network has a weak signal.
Red A node in the mesh network is out of range.
Flashes blue every 0.5 seconds A node is being added to the mesh network.
2.5 Gigabit
Ethernet speed
Green The network connection is operating at 2.5 Gbps.
Orange The network connection is operating at 1 Gbps.
O • The network connection is operating at 100
Mbps.
• The network connection is operating at 10
Mbps.
2.5 Gigabit
Ethernet activity
Orange A network connection has been established.
Flashes orange The router is being accessed from the network.
O There is no network connection.
QMiroPlus-201W User Guide
Product Overview 10
LED Status Description
Drive Flashes red A read/write error is occurring while data is
being accessed.
Red A drive read/write error occurred.
Flashes green Data is being accessed.
Green The drive is ready.
O No drive is detected.
WPS Button
Wi-Fi Protected Setup (WPS) is a protocol that enables a simple wireless network setup. It allows users to set
up a wireless network without the need to congure any network names, passwords, or other cryptographic
information.
You can congure WPS by pressing the WPS button located on the front panel of the device (see Front
Panel). Alternatively, you can congure WPS through QuRouter; for details, see Conguring Wi-Fi Protected
Setup (WPS).
Operation User Action Result
Enable WPS 1. Press the WPS button located on the
router for 3 seconds.
2. Enable WPS on the client device.
Tip
The WPS feature may be
dierently labeled depending on
the product.
The function is typically located in
the Wireless settings page.
The WPS protocol is enabled and the client
device joins the network.
Rear Panel
QMiroPlus-201W User Guide
Product Overview 11
No. Component
1 Storage power button
2 USB 3.2 Gen 1 Type-A ports
3 2.5 Gigabit Ethernet activity LED
4 2.5 Gigabit Ethernet host port
5 2.5 Gigabit Ethernet speed LED
6 Power input
7 Reset button
8 WAN port
9 LAN ports
Storage Power Button
Operation User Action Result
Power on Press the button once. The storage function is turned on.
Power o Press and hold the button for 1.5
seconds.
The storage function is turned o.
Reset Button
QNAP routers can be reset to factory defaults using the reset button located on the rear side of the device.
For details on the component placement, see the rear side of the device (Rear Panel).
Operation User Action Result
Reset Press and hold the button for 10
seconds.
The router resets and all default settings are restored.
This will clear any statically assigned IP address
information, WAN and LAN congurations, and security
settings.
The router is unbound from the QNAP ID.
Safety Information
The following instructions help ensure personal safety and environmental safety. Read these instructions
carefully before performing any operations.
General Instructions
• The device should be stored in a secure location with restricted access, controlled through the use of a
tool, lock and key, or any means of security.
• Only qualied, skilled, and authorized persons with knowledge of all restrictions, safety precautions,
and installation and maintenance procedures should have physical access to the device.
• To avoid potential injury or damage to components, ensure that the drives and other internal system
components have cooled before touching them.
• Observe electrostatic discharge (ESD) procedures to avoid potential injury or damage to components.
QMiroPlus-201W User Guide
Product Overview 12
Power
• To reduce the risk of re or electric shock, ensure that you only connect the power cord to a properly
grounded electrical outlet.
•
Devices with redundant power supply may have one or more power supply unit (PSU) cords. To avoid
serious injuries, a trained service technician must disconnect all PSU cords from the device before
installing or replacing system components.
Moving Parts
•
Moving fan blades: Keep your body parts away from moving fan blades while the device is connected
to a power source.
•
Moving components: Keep your body parts away from other moving components.
QMiroPlus-201W User Guide
Product Overview 13
3. Installation and Access
This chapter provides specic hardware installation and router access steps.
Installation
Installation Requirements
Category Item
Environment • Room temperature: 0˚C to 40˚C (32˚F to 104˚F)
• Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
• Flat, anti-static surface without exposure to direct sunlight, liquids,
or chemicals
Hardware and peripherals Network cable
Tools Anti-static wrist strap
Installing 2.5-inch Hard Drives or Solid-State Drives on 2.5-inch Trays
For the list of compatible drive models, go to https://www.qnap.com/compatibility.
Warning
• Installing a drive deletes all data on the drive.
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
•
Moving fan blades: Keep your hands and other body parts away from moving fan
blades.
•
Other moving components: Keep your hands and other body parts away from other
moving components.
1. Power o the device.
2. Remove the case cover.
a. Locate the handle beneath the case cover.
b. Pull the case cover handle forward.
QMiroPlus-201W User Guide
Installation and Access 14
3. Remove the drive tray.
a. Slide the lock down to release the tray.
b. Pull the tray out.
QMiroPlus-201W User Guide
Installation and Access 15
4. Install a drive on the tray.
a. Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes
on the bottom of the tray.
b. Attach the screws.
5. Load the tray into the bay.
QMiroPlus-201W User Guide
Installation and Access 16
a. Insert the tray into the bay.
6. Attach the case cover.
a. Align the case cover notch with the grooves on the router.
b. Push the case cover back into position.
7. Power on the device.
Connecting the Router to the Internet
1. Connect the router to the power source.
a. Connect the power cord to the router.
b. Connect the power adapter to the electrical outlet.
QMiroPlus-201W User Guide
Installation and Access 17
The router powers on and the front panel LED ashes green.
2. Connect the router to the internet.
a. Connect an Ethernet cable to the WAN port of the router.
b. Connect the other end of the Ethernet cable to the ISP gateway or the modem.
3. Connect the router to the computer.
a. Connect an Ethernet cable to a LAN port of the router.
b. Connect the other end of the Ethernet cable to the Ethernet port of the computer.
4. Open a web browser on your computer.
5. Enter 192.168.100.1 in the address bar.
The QuRouter login screen appears.
6. Follow the onscreen installation guide to congure the initial settings of the router.
Setting Up the Router
1. Place your router in an environment that meets the requirements.
For details, see Installation Requirements.
2. Install the drives.
For details, see Installing 2.5-inch Hard Drives or Solid-State Drives on 2.5-inch Trays.
3. Power on the router.
4. Check if the LED status is green.
For details, see LEDs.
5. Connect the router to the network and the computer.
QMiroPlus-201W User Guide
Installation and Access 18
For details, see Connecting the Router to the Internet.
6. Congure the router settings.
For details, see the following topics:
•Conguring the QTS Quick Start Wizard
•Conguring QuRouter
7. Log in with your QNAP ID or local account credentials.
For details, see Binding the Router with a QNAP ID.
Router Access
Method Description Requirements
Web browser Important
Ensure that QuRouter Remote
Management is enabled in System
> Access Control > Access Control
Settings .
You can access the router using any computer on the
same network if you have the following information:
• Router IP address
• Login credentials of a valid user account
Alternatively, you can access the router using the QTS
IP address if you have the following information:
• QTS IP address
• Login credentials of a valid user account
Tip
The QTS IP address is listed as the NAS IP
address on the asset tag of the router.
• Default username: admin
• Default password: The NAS MAC
address without any punctuation
and all letters capitalized.
For details, see Accessing the Router Using a
Browser.
• Computer that is connected
to the same network as the
router
• Web browser
Qnder Pro Qnder Pro is a desktop utility that enables you
to locate and access QNAP devices on a specic
network. The utility supports Windows, macOS, Linux,
and Chrome OS.
To download Qnder Pro, go to https://
www.qnap.com/utilities.
For details, see Accessing the Router Using Qnder
Pro.
• Computer that is connected
to the same network as the
router
• Web browser
•Qnder Pro
QMiroPlus-201W User Guide
Installation and Access 19
Accessing the Router Using a Browser
You can access the router using any computer on the network if you know the IP address and login
credentials of a valid user account.
Note
You can use Qnder Pro to locate the router IP address.
1. Verify that your computer is connected to the same network as the router.
2. Open a web browser on your computer.
3. Enter the IP address of the router in the address bar.
4. Select the login interface.
• QuRouter
• QTS
5. Specify the default username and password.
Default Username Default Password
admin • QuRouter: The router MAC address without any punctuation and all letters
capitalized.
• QTS: The NAS MAC address without any punctuation and all letters capitalized.
Tip
For example, if the MAC address is 00:0a:0b:0c:00:01, the default
password is 000A0B0C0001.
6. Click Login.
The QuRouter dashboard page appears.
Accessing the Router Using Qnder Pro
Qnder Pro is a desktop utility that enables you to locate and access QNAP devices on a specic network.
The utility supports Windows, macOS, Linux, and Chrome OS.
1. Install Qnder Pro on a computer that is connected to the same network as the router.
To download Qnder Pro, go to https://www.qnap.com/utilities.
2. Open Qnder Pro.
Qnder Pro automatically searches for all QNAP devices on the network.
3. Locate the router in the list and then double-click the name or IP address.
The default web browser page opens.
4. Select the login interface.
• QuRouter
• QTS
5. Specify the default username and password.
QMiroPlus-201W User Guide
Installation and Access 20
Default Username Default Password
admin • QuRouter: The router MAC address without any punctuation and all letters
capitalized.
• QTS: The NAS MAC address without any punctuation and all letters capitalized.
Tip
For example, if the MAC address is 00:0a:0b:0c:00:01, the default
password is 000A0B0C0001.
6. Click Login.
The home page appears.
Accessing the Router Using the QuRouter App
This process already requires you to have a congured router. To set up a new router, see Conguring the
Router Using the QuRouter App.
1. Open QuRouter.
To download the app on your Android or iOS device, click the following links:
•QuRouter for Google Play Store
•QuRouter for iOS
2. Tap Existing Device Login.
3. Select the region.
The QNAP ID login page appears.
4. Specify your QNAP ID and password.
5. Tap Sign In.
The Overview page appears.
QMiroPlus-201W User Guide
Installation and Access 21
4. QuRouter
About QuRouter
QuRouter is a centralized management interface that comes with your QNAP router, accessible by visiting
the router's IP address in a web browser. With its intuitive interface, QuRouter makes it easy to set up,
secure, and congure the features of your router.
System Requirements
Category Details
Hardware A QNAP router
Software • Web browser:
• Microsoft Edge 42 or later
• Mozilla Firefox 60.0 or later
• Apple Safari 11.1 or later
• Google Chrome 70.0 or later
•Qnder Pro 6.9.2 or later
Getting Started
1. Open a web browser on your computer.
2. Enter 192.168.100.1 in the address bar.
The QuRouter login screen appears.
3. Select the login interface.
• QuRouter
• QTS
4. Log in with your QNAP ID or local account credentials.
For details, see Binding the Router with a QNAP ID.
5. Congure network settings.
For details, see the following topics:
•Conguring WAN Port Settings
•Conguring LAN Port Settings
6. Congure wireless settings.
For details, see the following topics:
•Conguring Wireless Network Settings
•Conguring the Guest Wireless Network
•Conguring Wi-Fi Protected Setup (WPS)
7. Congure system settings.
QMiroPlus-201W User Guide
QuRouter 22
For details, see the following topics:
•Editing the Device Name
•Conguring Access Control Settings
•Restart, Reset, Backup, and Restore
•Congure audio alert settings.
Note
For details, see the Hardware section of the QTS User Guide.
8. Congure QVPN settings.
For details, see the following topics:
•Adding a VPN User
•Enabling a QBelt VPN Server
•Enabling an L2TP VPN Server
•Enabling an OpenVPN VPN Server
Conguring QuRouter
This sections explains how to congure the router using the web management interface during the initial
setup process.
1. Open a web browser.
2. Enter 192.168.100.1 in the address bar.
3. Alternatively, use Qnder Pro to locate the router on the list.
4. Double-click on the name or IP address.
The Smart Installation Guide page appears.
5. Click Start.
The Set Up and Access QuWAN page appears.
6. Click OK.
The WAN Settings page appears.
7. Select one of the following WAN interface settings.
Setting Description
DHCP Obtain IP address settings automatically via DHCP
Static IP Manually assign a static IP address. You must specify the following information:
• Fixed IP address
• Subnet mask
• DNS server
PPPoE Select this option to specify a username and password for Point-to-Point Protocol
over Ethernet (PPPoE).
QMiroPlus-201W User Guide
QuRouter 23
8. Click Apply.
9. Specify the current location of the device.
a. Click the drop-down list to select the country or region.
Note
If the selected location does not match with the IP geolocation of the device, a conrmation
message appears prompting you to use the router in basic wireless mode.
The basic wireless mode has the following limitations:
• The 2.4GHz band only provides access to channels 1 - 11.
• The 5 GHz bands are unavailable.
• The 2.4 GHz band operates on low output power.
b. Click Apply.
QuRouter veries the location of the device.
10. Select the Wi-Fi point of the router.
Note
The Wi-Fi point is the physical location of the installed router.
11. Click Apply.
12. Enter a new SSID and password for the router.
Note
You can nd the default SSID and password on the rear side of the router.
13. Click Apply.
14. Add another router to the mesh network.
a. Select a router from the list.
b. Click Apply.
c. Select the Wi-Fi point.
d. Click Apply.
15. Update the rmware to the latest version.
For details, see Firmware.
QMiroPlus-201W User Guide
QuRouter 24
16. Click Apply.
A conrmation message appears.
17. Select the login interface.
• QuRouter
• QTS
18. Enter the default username and password.
Default Username Default Password
admin • QuRouter: The router MAC address without any punctuation and all letters
capitalized.
• QTS: The NAS MAC address without any punctuation and all letters capitalized.
Tip
For example, if the MAC address is 00:0a:0b:0c:00:01, the default
password is 000A0B0C0001.
The MAC address can be found on the asset tag on the rear side of
the device.
19. Click Login.
The Local Account window appears.
20. Optional: You can log in to QuRouter using your QNAP ID and password.
For details, see Binding the Router with a QNAP ID.
21. Reenter or modify the local account username and password.
22. Click OK.
A conrmation message appears.
QuRouter saves the settings.
To verify if QuRouter is enabled, go to More > Help > Quick Start and then go to the System Volume and
QuRouter page.
Binding the Router with a QNAP ID
1. Log in to QuRouter with your QNAP ID and password.
Note
To create a new QNAP account, click Create Account.
2. Click Login.
The Local Account window appears.
3. Enter the local account credentials in order to complete the 2-step verication process.
4. Click OK.
The QuRouter dashboard opens and the Edit Device Name window appears.
5. Specify a device name containing between 3 to 15 alphanumeric characters.
6. Click OK.
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The router is bound to the QNAP ID.
Unbinding the Router from a QNAP ID
1. Log in to QuRouter.
2. Go to System > Access Control > Administrator .
3.
Below Unbind QNAP ID, click .
A conrmation message appears.
4. Click OK.
Note
The router is unbound from the QNAP ID and you are logged out of QuRouter.
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5. QuRouter Navigation
Taskbar
No. Element User Action
1[USER_NAME] Logout: Logs the user out of the current session
2More Click the button to view the following menu items:
•Language: Opens a list of supported languages and allows you to
change the language of the operating system
•Domain Settings: Click to change the domain.
•About: Displays the following information:
• Operating system
• Hardware model
• Firmware version
3 QuWAN • Click the button to view the following QuWAN-related information:
• QuWAN Orchestrator connection status
• Organization
• Click QuWAN Settings to manage the QuWAN settings.
• Click Go to QuWAN Orchestrator to open QuWAN Orchestrator in
a new tab or window.
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Dashboard
No. Section Displayed Information User Action
1 Overview • Uptime (number of days,
hours, minutes and seconds)
• CPU temperature
• Firmware information
-
2 Device
Connection
Status
• Internet status
• Device status
• Number of connected clients
-
3 WAN Overview • WAN interface
• IP address
•Trac
Click to open Network >
WAN .
4 Wireless Wireless / Guest Wireless Network
• SSID
• Password
Click to enable wireless or
guest wireless network.
Tip
Click to make the
password visible.
5 Connected
Devices
Names of the connected devices
Click to open Clients.
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6. System Conguration
System
Conguring Router Operation Modes
QuRouter provides access to two router operation modes.
•Wireless router: The default router mode where the device can connect to the internet and share the
wireless network with its client devices. NAT and DHCP are enabled by default.
•Access point (AP): The router connects to another wireless router using a network cable to extend the
coverage of the wireless signal to other network devices. Router-related features (DHCP server, NAT,
QuWAN, and WAN) are disabled when the router operates as a wireless access point.
For details on conguring access point mode, see Conguring Access Point (AP) Mode.
1. Log in to QuRouter.
2. Go to System > Operation Mode .
3. Select a router operation mode.
4. Click Apply.
QuRouter applies the operation mode settings.
Conguring Access Point (AP) Mode
Access point (AP): The router connects to another wireless router using a network cable to extend
the coverage of the wireless signal to other network devices. Router-related features (DHCP server, NAT,
QuWAN, and WAN) are disabled when the router operates as a wireless access point.
1. Log in to QuRouter.
2. Go to System > Operation Mode .
3. Select Access point (AP) mode.
a. Optional: Select Enable Spanning Tree Protocol (STP).
b. Select one of the following IP allocation methods:
•DHCP: Obtains the IP address information automatically from the DHCP server.
•Static IP: Specify the IP address information manually.
Congure the following static IP address settings:
Setting User Action
Fixed IP address Specify a xed IP address.
Tip
Examine your network setup for guidance on how to best
congure these settings.
Subnet mask Specify the subnet mask used to subdivide your IP address.
Default gateway Specify the IP address of the default gateway for the DHCP server.
DNS server Specify a DNS server for the DHCP server.
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4. Click Apply.
A conrmation message appears.
5. Click OK.
Important
The following settings are changed when the router is switched to AP mode.
• The router is unbound from the QNAP ID.
• The router is removed from the QNAP organization and QuWAN. You must recongure
the QuWAN settings if you enable the router mode again.
6. Run Qnder Pro on a computer connected to the same local area network.
Note
To download Qnder Pro, go to https://www.qnap.com/utilities.
7. Locate the router in the list and double-click the name or IP address.
The login screen appears.
8. Enter the local account credentials of the router.
9. Click Login.
Note
QuRouter displays only information related to access point settings such as network, wireless,
rmware, and system settings.
Locating the Router
This section describes how to locate an on-premise router by remotely activating the LED indicator on the
router.
1. Log in to QuRouter.
2. Go to QMiro Devices.
3. Identify the router in the QMiro Device List.
4.
Click .
The settings window appears.
5. Beside Locate device for 5 seconds, click Start.
The router LED ashes 5 times.
Enabling the Router LED
1. Log in to QuRouter.
2. Go to QMiro Devices.
3. Identify the router in the QMiro Device List.
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4.
Click .
The settings window appears.
5.
Beside LED status, click .
The router LED is enabled.
Managing Logs
Important events, errors, or warnings are recorded for the router that can be used to diagnose issues
or monitor router operations. Common events include enabling or disabling network services, conguring
account and system settings, and conguring security settings.
1. Log in to QuRouter.
2. Go to System > Event Logs .
3. Perform any of the following tasks.
Task User Action
Search log les a. Locate the search eld.
b. Enter search terms.
Filter event logs Filter event logs based on the following severity levels:
•Information
•Warning
•Error
Export log les a. Click Export.
A le explorer window opens.
b. Specify the le name for saving the document.
c. Click Save.
QuRouter exports the logs as a CSV le.
Delete log les a. Click Clear.
A conrmation message appears.
b. Click Clear.
QuRouter performs the specied task.
System Settings
Editing the Device Name
1. Log in to QuRouter.
2. Go to System > System Settings > Device Name Settings .
3.
Click .
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The Edit Device Name window appears.
4. Specify device name that consists of 3 to 15 characters from any of the following group:
Valid characters: A–Z, a–z, 0–9
5. Click OK.
QuRouter updates the device name.
Restart, Reset, Backup, and Restore
QuRouter system settings allows you to remotely control the restart, reset, backup, and restoration
operations of the router.
Restarting the Router
1. Restart the router using one of the following methods.
•System Settings
1. Go to System > System Settings > Restart / Reset / Backup / Restore .
2. Click Restart.
A conrmation message appears.
3. Click OK.
•QMiro Devices
1. Go to QMiro Devices.
2. Identify the router.
3.
Click .
The Settings - [Device_Name]-[Location] window appears.
4. Click Restart.
A conrmation message appears.
5. Click OK.
QuRouter restarts the device.
Resetting the Router
Reset the router to restore the device to its default state.
1. Reset the router using one of the following methods.
•System Settings
1. Go to System > System Settings > Restart / Reset / Backup / Restore .
2. Click Reset.
A conrmation message appears.
3. Click OK.
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•QMiro Devices
1. Go to QMiro Devices.
2. Identify the router.
3.
Click .
The Settings - [Device_Name]-[Location] window appears.
4. Click Reset.
A conrmation message appears.
5. Click OK.
QuRouter resets the device to default settings and the router is unbound from the QNAP ID.
Important
Resetting the primary device resets all the nodes in the mesh network.
Backing Up System Settings
1. Go to System > System Settings > Restart / Reset / Backup / Restore .
2. Click Backup.
The device exports the system settings as a BIN le and downloads the le to your computer.
Restoring System Settings
Warning
If the selected backup le contains user or user group information that already exists on
the device, the system will overwrite the existing information.
1. Go to System > System Settings > Restart / Reset / Backup / Restore .
2. Under Restore, click Browse.
A le explorer window opens.
3. Select a valid BIN le that contains the device system settings.
4. Click Restore.
QuRouter restores the router settings.
Conguring Access Control Settings
Access Control settings can control how devices connect to the router. These settings can help increase
network security and minimize security threats.
1. Log in to QuRouter.
2. Go to System > Access Control > Access Control Settings .
3. Enable the access control settings.
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Setting User Action
Local management via HTTP Enable to allow local access to the router web interface using non-
HTTPS connections.
Note
HTTP connections are faster than Hypertext Transfer
Protocol Secure (HTTPS); however, the transferred
content is not encrypted.
Remote management Enable to allow administrators remote access to the router web
interface via the WAN IP address.
Conguring Local Account Settings
Note
The administrator account is the default router account. You cannot delete the
administrator account.
1. Log in to QuRouter.
2. Go to System > Access Control > Administrator .
3.
Click to congure local account credentials.
The Local Account window appears.
4. Congure the local account settings.
Description User Action
Username Specify a username that contains 5 to 32 characters.
Valid characters: A–Z, a–z, 0–9
Current password Enter the current password of the local account.
New password Specify a password that contains 8 to 64 ASCII characters.
Conrm new password Enter the password again.
5. Click OK.
QuRouter updates the local account settings.
Firmware
QNAP recommends keeping your router rmware up to date. This ensures that your router can benet from
new features, enhancements, and bug xes.
Checking for Live Updates
1. Go to Firmware.
2. Enable Live update.
3. Select one or more of the following options:
•Update now
•Schedule update at
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Note
Select the date and time to schedule the rmware update.
4. Click Apply.
A conrmation message appears.
5. Click Apply.
QuRouter checks for rmware updates.
Updating the Firmware Manually
The update may require several minutes or longer, depending on your hardware conguration and network
connection.
1. Download the router rmware.
2. Go to http://www.qnap.com/download.
a. Select your router model.
b. Read the release notes and conrm the following:
• The router model matches the rmware version.
• Updating the rmware is necessary.
c. Ensure that the product model and rmware are correct.
d. Download the rmware package.
e. Extract the rmware package le.
3. Go to Firmware.
4. Select Manual update.
5. Click Browse and then select the extracted rmware package le.
6. Click Apply.
The device is immediately restarted.
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7. Network Settings
Conguring WAN Port Settings
1. Log in to QuRouter.
2. Go to Network > WAN .
3. Congure the port settings.
4. Select the WAN interface setting from the following options.
Setting User Action
DHCP Select to obtain IP address settings automatically via DHCP
Static IP Manually assign a static IP address. You must specify the following
information:
• Fixed IP address
• Subnet mask
• Default gateway
• DNS server 1
• DNS server 2
PPPoE Select to specify a username and password for Point-to-Point Protocol
over Ethernet (PPPoE).
5. Specify an MTU value between 98 and 9000.
Note
The Maximum Transmission Unit (MTU) is the largest packet size that is transmitted by a
network.
6. Click Apply.
QuRouter updates the WAN settings.
Conguring LAN Port Settings
1. Log in to QuRouter.
2. Go to Network > LAN .
3. Congure LAN IP settings.
Setting User Action
Fixed IP address Specify a xed IP address.
Tip
Examine your network setup for guidance on how to best
congure these settings.
Subnet Mask Specify the subnet mask used to subdivide your IP address.
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Setting User Action
Enable DHCP server Congure the DHCP server settings.
•Start IP address: Specify the starting IP address in a range allocated to
DHCP clients.
•End IP address: Specify the ending IP address in a range allocated to
DHCP clients.
•Lease time: Specify the length of time that an IP address is reserved for
a DHCP client. The IP address is made available to other clients when the
lease expires.
•Congure the DNS server settings:
•Use the xed IP address: Select to use the same IP address assigned
for the xed IP address.
•Manually: Manually congure the DNS server IP addresses.
Note
QNAP recommends specifying at least one DNS server to
allow URL lookups.
Reserved IP Table Click Add to congure a reserved IP table.
Specify the following:
• Device name
• IP address
• MAC address
4. Click Apply.
QuRouter updates the LAN port settings.
Viewing Routing Table Information
1. Log in to QuRouter.
2. Go to Network > Routing .
3. View congured route entries from the following sources:
• Directly connected networks
• Dynamic routing protocols
• Statically congured routes
Static Route
You can create and manage static routes in the Static Route section of network settings. Under normal
circumstances, QuRouter automatically obtains routing information after it has been congured for internet
access. Static routes are only required in special circumstances, such as having multiple IP subnets located
on your network.
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Adding a Static Route
1. Log in to QuRouter.
2. Go to Network > Routing > Static Route .
3. Click Add Static Route.
The Add Static Route window appears.
4. Congure the settings.
Setting User Action
Destination Specify a static IP address where connections are routed to.
Subnet Mask Specify the IP address of the destination's subnet mask.
Next Hop Select from the following next hop options:
•WAN Port: Select an available WAN port IP address for the routing path.
•IP Address: Specify the IP address of the closest or most optimal router in
the routing path.
Metric Specify the number of nodes that the route will pass through.
Note
Metrics are cost values used by routers to determine the best
path to a destination network.
Description Enter a description for the static route.
5. Click Apply.
QuRouter creates the static route.
Conguring a Static Route
1. Log in to QuRouter.
2. Go to Network > Routing > Static Route .
3. Identify a static route.
4.
Click .
The Edit Static Route window appears.
5. Congure the static route settings.
For details, see Adding a Static Route.
6. Click Apply.
QuRouter updates the static route settings.
Deleting a Static Route
1. Log in to QuRouter.
2. Go to Network > Routing > Static Route .
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3. Identify a static route.
4.
Click .
A conrmation message appears.
5. Click Apply.
QuRouter deletes the static route.
Wireless
Wireless settings allow you to deploy wireless networks using the 2.4 GHz and 5 GHz band, deploy a guest
wireless network, congure advanced wireless settings, and enable the WPS function.
Conguring Wireless Network Settings
1. Log in to QuRouter.
2. Go to Wireless.
3. Congure the wireless network settings.
Setting User Action
Enable Smart Connect Enable to use a single SSID and password for both 2.4 GHz and 5 GHz
networks.
SSID Specify the wireless network SSID.
Security Select one of the following security authentication methods:
•WPA2-PSK
•WPA-PSK+WPA2-PSK
•WPA-Enterprise
•WPA2-Enterprise
Note
Enter a Remote Authentication Dial-In User Service
(RADIUS) server IP address and server port number
if the security authentication method is set to WPA-
Enterprise or WPA2-Enterprise.
•WPA2-PSK / WPA3-Personal
•OWE
Password Specify a password that contains 8 to 63 characters.
Note
The password is case-sensitive.
Enable wireless scheduler You can select specic days and time periods to enable the VAP group.
Enable band steering Enable to automatically reroute the wireless client to a wireless
network that is utilizing the best frequency band available.
Enable MU-MIMO Enable multiple-input, multiple-output technology (MU-MIMO) to allow
the router to communicate concurrently with multiple wireless devices.
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Setting User Action
Transmission power Select a MU-MIMO transmission power.
•High
•Medium
•Low
Preamble type Specify the preamble type.
•Short
•Long
Enable CTS/RTS Specify a CTS/RTS value between 1 and 2347.
Enable DFS channel Enable Dynamic Frequency Selection (DFS) to avoid interference with
radar signals.
4. Congure the settings for 2.4 GHz and 5 GHz bands.
Setting User Action
Bandwidth Specify the bandwidth range for the following bands:
• 2.4 GHz:
• 20 MHz
• 40 MHz
• 5 GHz - 1 and 5 GHz - 2:
• 20 MHz
• 40 MHz
• 80 MHz
Channels Select the DFS channel that is less frequently used.
Note
The channel is set to Auto by default to avoid radio
frequency interference.
5. Click Apply.
QuRouter updates the wireless network settings.
Conguring the Guest Wireless Network
1. Log in to QuRouter.
2. Go to Wireless > Guest Wireless Network .
3. Select Enable.
QuRouter enables the guest wireless network.
4. Congure the guest wireless network settings.
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Setting User Action
SSID Specify a service set identier (SSID) containing up to 32 characters.
Note
The SSID is case-sensitive.
Security Select one of the following security authentication methods:
•WPA2-PSK
•WPA-PSK+WPA2-PSK
•WPA-Enterprise
•WPA2-Enterprise
Note
Enter a Remote Authentication Dial-In User Service
(RADIUS) server IP address and server port number
if the security authentication method is set to WPA-
Enterprise or WPA2-Enterprise.
•WPA2-PSK / WPA3-Personal
•OWE
Password Specify a password that contains 8 to 63 characters.
Note
The password is case-sensitive.
Guest wireless IP address Specify a xed IP address for the guest wireless network.
Subnet mask Specify the subnet mask used to subdivide your IP address
5. Congure the guest wireless DHCP server settings.
Setting User Action
Start IP address Specify the starting IP address in a range allocated to DHCP clients.
End IP address Specify the ending IP address in a range allocated to DHCP clients.
DNS server 1 Specify a DNS server for the DHCP server.
DNS server 2 Specify a secondary DNS server for the DHCP server.
Important
QNAP recommends specifying at least one DNS server
to allow URL lookups.
6. Click Apply.
QuRouter saves the guest wireless network settings.
Conguring Wi-Fi Protected Setup (WPS)
1. Log in to QuRouter.
2. Go to Wireless > WPS .
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3.
Click .
QuRouter enables the WPS function.
4. Congure the WPS settings.
a. Select the WPS SSID from the drop-down menu.
b. Click WPS.
Note
To enable WPS using the push button on the router, see the WPS topic.
c. Enable the WPS function on the client device.
Note
• Ensure that the client device is equipped with the WPS function. Typically, this function is
located in the Wi-Fi settings page.
• The location and feature name may dier depending on the product.
QuRouter adds the client device to the wireless network.
Clients and Blocked Clients List
The client list allows you to access wired and wireless clients connected to the router network. You can also
add clients to or remove clients from the blocked list.
The blocked list controls the management of clients blocked from accessing wired and wireless services.
Adding a Device to the Blocked List
1. Log in to QuRouter.
2. Go to Clients > Blocked List .
3. Click Block client.
The Add Device to Blocked List window appears.
4. Congure the settings.
Setting User Action
Description Specify the device description.
Note
• The description must be between 1 to 20
characters.
• Valid characters: A–Z, a–z, 0–9
• Valid special characters: Hyphen (-), Underscore (_),
Period (.)
MAC Address Specify the MAC address of the device.
5. Select the interface.
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6. Click Apply.
QuRouter adds the device to the blocked list.
Tip
You can also block a client, by clicking beside a client name in Clients.
Conguring a Device in the Blocked List
1. Log in to QuRouter.
2. Go to Clients > Blocked List .
3. Identity a device.
4.
Click .
The Edit Blocked List Device window appears.
5. Congure the device settings.
For details, see Adding a Device to the Blocked List.
6. Click Apply.
QuRouter updates the device information.
Deleting a Device from the Blocked List
1. Log in to QuRouter.
2. Go to Clients > Blocked List .
3. Identity a device.
4.
Click .
A conrmation message appears.
5. Click Apply.
QuRouter deletes the device from the blocked list.
Wireless Mesh Network
QuRouter allows you to create wireless mesh networks by adding other QMiro series devices to the local
network topology. The primary router can connect to other nodes in the network and communicate
with each other to route data between clients. Wireless mesh networks adjust dynamically meet user
requirements and maintain user connectivity.
Mesh Network Components
• Primary: The primary device is the router that is rst initialized in the local network topology. This
device controls the communication protocols and data routing between other node devices in the
network.
• Node: Nodes are secondary devices added to the primary router in the local network topology.
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Tip
You can add up to four routers in a wireless mesh network.
Adding a Node to the Mesh Network
1. Log in to QuRouter.
2. Go to QMiro Devices.
3. Click Add Node.
The Add Node window appears.
4. Select a router from the list.
5. Click Next.
6. Select a Wi-Fi point.
7. Click Apply.
QuRouter adds the node to the mesh network.
Removing a Node from the Wireless Mesh Network
When conguring a node as a standalone router, you must reset the node before removing it from the
wireless mesh network.
1. Log in to QuRouter.
2. Go to QMiro Devices.
3. Identify the node.
4.
Click .
The settings window appears.
5. Click Reset.
A conrmation message appears.
6. Click OK.
QuRouter resets the node and removes it from the wireless mesh network.
SD-WAN
About QuWAN
QuWAN is a QNAP cloud-based SD-WAN networking solution that provides a centralized control platform
to manage network functions of devices within its private network topology. QuWAN can intelligently and
securely direct trac across the WAN network.
You can congure the SD-WAN settings on the router and access QuWAN Orchestrator to manage the
SD-WAN overlay network.
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Conguring QuWAN Settings
1. Log in to QuRouter.
Note
If you are logging in with your QNAP ID for the rst time, you are prompted to enter the local
account credentials as part of the 2-step verication process.
2. Go to QuWAN > QuWAN Settings .
3. Congure the QuWAN settings.
Setting User Action
Organization Select an organization associated with your QNAP ID.
Note
If there are no organizations associated with your QNAP
ID, click Create or edit organization. QuRouter redirects
you to QNAP Account website where you can create a new
organization or edit an existing one.
Region Select a region linked with the selected organization.
Click Add Region to create a new region.
Site Select a site from the drop-down menu.
Note
Click Create or edit site to create a new site associated with
the selected organization or edit an existing site.
Device name Specify a unique device name that consists of 3 to 15 characters from any of
the following group.
Valid characters: A–Z, a–z, 0–9
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Setting User Action
Device role Select one of the following:
•Hub: Congure the device as an SD-WAN hub. A public IP address is
required for the WAN connection to select the device as a hub.
•Edge: Congure the device as an SD-WAN edge.
Important
• You can only assign the device role of edge to devices
behind NAT in an organization.
• QuWAN Orchestrator automatically assigns the role of a
hub to the rst device added to the organization only if it
is assigned a public IP address.
• If the QuWAN device is using a private IP address, you
can only assign the device role of edge using QuRouter.
If you have enabled port forwarding on the router in
front of the QuWAN device, you can change the device
role from edge to hub in QuWAN Orchestrator.
Location Select one of the following:
•Locate by IP address
•Update by GPS coordinates
4. Click Join the Organization and QuWAN.
Important
• The router is unbound from the QNAP ID once it is part of the QuWAN topology.
• A QNAP router can support up to 30 VPN tunnels.
A conrmation message appears.
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5. Click OK.
QuRouter adds the router to the QuWAN topology.
Accessing QuWAN Orchestrator
1. Open QuRouter.
2.
Click located on the taskbar.
3. Click Go to QuWAN Orchestrator.
QuWAN Orchestrator opens in a new browser tab.
QVPN
QVPN allows you to create and manage VPN servers, add VPN clients, and monitor VPN logs.
QVPN Server Settings
QuRouter enables you to congure QNAP routers as a VPN server. You can congure multiple virtual servers
to host and deliver VPN services to users in an organization.
Note
A QNAP router can support up to 30 VPN tunnels.
Enabling a QBelt VPN Server
QBelt is QNAP's proprietary communications protocol that incorporates Datagram Transfer Layer Security
(DTLS) protocol and AES-256 encryption.
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1. Log in to QuRouter.
2. Go to QVPN Servers > QVPN Settings .
3.
Under QBelt, click .
4.
Click .
The QVPN Settings window appears.
5. Congure the QBelt server settings.
Setting Description
Client IP pool Specify a range of IP addresses available to connected VPN clients.
Important
By default, this server reserves the use of IP addresses
between 198.18.2.2 and 198.18.2.254.
If another connection is congured to use this range,
an IP conict error will occur. Before adding this
server, ensure a VPN client isn't congured to use this
range as well.
Service Port (UDP) Select the port used to access the server.
Note
Default port number: 4433
Pre-shared key Specify a pre-shared key (password) to verify connecting VPN clients.
Tip
Pre-shared key requirements:
• Length: 8–16 ASCII characters
• Valid characters: A–Z, a–z, 0–9
DNS Specify a DNS server for the QBelt server.
Note
The DNS server limitation is 1 by default.
6. Click Apply.
QuRouter saves the QBelt server settings.
Enabling an L2TP VPN Server
1. Log in to QuRouter.
2. Go to QVPN Servers > QVPN Settings .
3.
Under L2TP, click .
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Important
You cannot enable the L2TP server if the router is using the QuWAN service.
To enable the L2TP server, go to QuWAN > QuWAN Settings and click Leave the organization
and QuWAN.
4.
Click .
The QVPN Settings window appears.
5. Congure the L2TP server settings.
Setting Description
Client IP pool Specify a range of IP addresses available to connected VPN clients.
Important
By default, this server reserves the use of IP addresses
between 198.18.3.2 and 198.18.3.254.
If another connection is congured to use this range,
an IP conict error will occur. Before adding this
server, ensure a VPN client isn't congured to use this
range as well.
Authentication Select one of the following authentication methods:
•PAP
•MS-CHAPv2
Pre-shared key Specify a pre-shared key (password) to verify connecting VPN clients.
Tip
Pre-shared key requirements:
• Length: 8–16 ASCII characters
• Valid characters: A–Z, a–z, 0–9
DNS Specify a DNS server for the L2TP server.
Note
The DNS server limitation is 1 by default.
6. Click Apply.
QuRouter saves the L2TP server settings.
Enabling an OpenVPN VPN Server
1. Log in to QuRouter.
2. Go to QVPN Servers > QVPN Settings .
3.
Under OpenVPN, Click .
4.
Click .
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The QVPN Settings window appears.
5. Congure the OpenVPN server settings.
Setting Description
Client IP pool Specify a range of IP addresses available to connected VPN clients.
Important
By default, this server reserves the use of IP addresses
between 198.18.4.2 and 198.18.4.254.
If another connection is congured to use this range,
an IP conict error will occur. Before adding this
server, ensure a VPN client isn't congured to use this
range as well.
Service Port Select from the following options:
•TCP
•UDP
Note
Default port number: 1194
Encryption Select from the following encryption methods:
•Medium (AES 128-bit)
•High (AES 256-bit)
DNS Specify a DNS server for the OpenVPN server.
Note
The DNS server limitation is 1 by default.
6. Enable Use this connection as a default gateway for remote devices.
Note
Enable to allow the default network gateway to be redirected across the OpenVPN server. All
non-local trac from the client is transferred through the VPN server.
7. Enable Enable compressed VPN link.
Note
This setting compresses data before transferring it over the VPN. This will increase data
transfer speeds, but requires additional CPU resources.
8. Click Apply.
QuRouter saves the OpenVPN server settings.
9. Optional: Click to download conguration les to set up an OpenVPN server manually.
Adding a VPN User
1. Open QuRouter.
2. Go to QVPN Servers > QVPN User Management .
3. Click Add.
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4. Specify the username and password.
Tip
Specify a password between 8 and 16 characters, containing at least one letter (A-Z, a-z) and
one number (0-9).
5. Click Apply.
QuRouter adds the VPN user.
QVPN Client Settings
The QVPN client allows the router to remotely connect to VPN servers using the OpenVPN protocol.
Important
• When adding an OpenVPN connection, an OpenVPN conguration le is required to
establish the connection.
• To enable QVPN client service, ensure to disable QVPN server service and QuWAN
service.
Creating an OpenVPN Connection Prole
1. Open QuRouter.
2. Go to QVPN Clients > QVPN Connection Proles .
3. Click Add Prole.
The Create an OpenVPN Connection window appears.
4. Congure the OpenVPN connection prole.
Setting User Action
OpenVPN connection prole Add an OpenVPN conguration le.
a. Click Browse.
A File Explorer window opens.
b. Locate the OpenVPN conguration le.
c. Click Open.
OpenVPN connection prole
name
Specify a name to help identify this prole.
Username Specify the username to access the VPN server.
Password Specify a password to access the VPN server.
Tip
Password requirements:
• Length: 1–64 ASCII characters
• Valid characters: A–Z, a–z, 0–9
5. Select Automatically reconnect to OpenVPN after restarting the server.
6. Click OK.
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QuRouter adds the QVPN connection prole.
Enabling the QVPN Client Service
1. Open QuRouter.
2. Go to QVPN Clients > QVPN Connection Proles .
3. Select an active prole.
4.
Click .
QuRouter enables the QVPN client service.
Deleting a QVPN Connection Prole
1. Go to QVPN Clients > QVPN Connection Proles .
2. Identify a connection prole.
3.
Click .
A conrmation message appears.
4. Click Yes.
QuRouter deletes the QVPN connection prole.
Note
Deleting an active QVPN connection prole automatically disables the QVPN client service.
Managing QVPN Logs
QuRouter records actions performed by QVPN servers and clients. Recorded information includes
connection dates, connection duration, client names, source IP addresses, and protocol information.
Option UI Path
QVPN server logs QVPN Servers > Logs .
QVPN client logs QVPN Clients > QVPN Connection Logs .
1. To clear QVPN logs, click Clear Logs.
A conrmation message appears.
2. Click Yes.
QuRouter clears the QVPN logs.
Service Port Management
The Service Port Management feature allows you to easily manage any custom network service ports on
your router. You can add customized services for communication with external applications or devices.
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Adding a Custom Service Port
1. Open QuRouter.
2. Go to Service Port Management.
3. Click Add Custom Service.
The Add Custom Service window appears.
4. Specify the custom service information.
Setting User Action
Service name Specify a name for the service.
Protocol Select from the following network transport protocol:
•All (TCP+UDP)
•TCP
•UDP
•ESP
WAN service port Specify a port number.
Tip
• Ports must be between 1 - 65535
• This eld can have up to 15 ports.
• Separate multiple ports with commas (,)
• Use hyphens (-) without a space to indicate a port range
Description Add a description for the custom service.
5. Click Save.
QuRouter adds the custom service port.
Deleting a Custom Service Port
1. Open QuRouter.
2. Go to Service Port Management.
3. Identify a custom service port.
4.
Click .
A conrmation message appears.
5. Click Yes.
QuRouter deletes the custom service port.
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DDNS Settings
Dynamic DNS Service (DDNS) allows internet access to the router using a domain name instead of an IP
address. This ensures that the router is accessible even if the client ISP changes the IP assignment.
Conguring DDNS (My DDNS) Settings
1. Open QuRouter.
2. Go to DDNS Settings.
3. Click DDNS Settings.
The Select WAN Interface window appears.
4. Select the WAN interface.
Setting User Action
WAN Interface Select a congured WAN port.
Static IP Manually assign a xed IP address.
Obtain an Automatic DHCP IP
Address
If the network supports DHCP, the adapter automatically obtains the IP
address and network settings.
5. Click OK.
QuRouter updates the DDNS settings.
6.
Click .
QuRouter enables the DDNS service.
Modifying the DDNS Domain Name
You can edit the DDNS domain name to change the address used to access the device.
1. Log in to QuRouter.
2. Go to DDNS Settings.
3. Click Edit Domain Name.
The Edit Device Name window appears.
4. Enter the DDNS domain name.
Note
The myQNAPcloud domain name must be between 3 and 15 characters and can contain letters
(A-Z, a-z) and numbers (0-9).
5. Click OK.
QuRouter updates the DDNS domain name.
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8. Security Settings
Network Address Translation (NAT)
NAT allows private networks that use unregistered IP addresses to connect to the internet. NAT translates
private IP addresses in the internal network to public IP addresses before forwarding the packets onto
another network.
Application Layer Gateway (ALG)
The ALG function allows you to implement transparent network translation on certain application layer
protocols. NAT ALG supports the following protocols:
• File Transfer Protocol (FTP)
• Point-to-Point Tunneling Protocol (PPTP)
• Session Initiation Protocol (SIP)
You can enable the functionality for each protocol by enabling the switch located next to the protocol name.
Port Forwarding
You can congure port forwarding rules that can be used to direct incoming and outgoing trac on your
router to a device connected to your network.
Adding a Port Forwarding Rule
1. Go to NAT > Port Forwarding .
2. Click Add Rule.
The Add Rule window appears.
3. Congure the rule settings.
Setting User Action
Protocol Select from the following options:
•All
•TCP
•UDP
WAN service port Specify the service port for the rule.
Host IP address Specify the LAN IP address.
LAN service port View the LAN service port information.
Allowed remote IPs Specify one or more remote IP addresses.
Note
Leaving this eld blank will allow access from any
remote IP address.
Description Specify the rule description.
4. Click Apply.
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QuRouter adds the rule.
Conguring a Port Forwarding Rule
1. Go to NAT > Port Forwarding .
2. Identify a rule.
3.
Click .
The Edit Rule window appears.
4. Modify the port forwarding rule settings.
For details, see Adding a Port Forwarding Rule.
5. Click Apply.
QuRouter updates the port forwarding rule.
Deleting a Port Forwarding Rule
1. Go to NAT > Port Forwarding .
2. Identify a rule.
3.
Click .
A conrmation message appears.
4. Click Apply.
QuRouter deletes the rule.
Demilitarized Zone (DMZ)
A Demarcation Zone or Demilitarized Zone (DMZ) creates a publicly accessible subnetwork behind your
rewall. Conguring a DMZ rule allows you to add public services to your WAN without compromising the
overall security of your network.
Important
You can congure DMZ rules only on congured WAN interfaces that are not in use by port
forwarding rules.
Conguring DMZ Settings
1. Go to NAT/Firewall > NAT > Demilitarized Zone (DMZ).
2. Identify a DMZ rule.
Note
• 1GbE WAN port 1 is used as the default interface for the DMZ rule.
• Each congured WAN port is allowed one DMZ rule.
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3.
Click .
The DMZ Settings window appears.
4. Specify the subnet IP address for the DMZ rule.
5. Click Apply.
QuRouter applies the settings.
6. Click .
QuRouter enables the DMZ rule.
Deleting a DMZ Rule
1. Go to NAT/Firewall > NAT > Demilitarized Zone (DMZ) .
2. Identify a DMZ rule.
3.
Click .
QuRouter deletes the DMZ rule.
Discovery Settings
QuRouter enables you to locate and manage network infrastructure on your domain.
Conguring Universal Plug and Play (UPnP)
Universal Plug and Play (UPnP) is a networking protocol that enables dynamic port opening for peer-to-peer
device communication on the network.
Important
Enabling UPnP makes the device discoverable on the internet and vulnerable to malware
infections. Disable when not in operation.
1. Go to NAT/Firewall > UPnP .
2.
Click .
The device enables the UPnP function.
3.
Beside WAN interface, click .
The Select WAN Interface window appears.
4. Select the WAN port.
5. Click OK.
QuRouter applies the UPnP settings.
Tip
You can view the VLAN-enabled UPnP in UPnP Service List. By default, UPnP is enabled on
VLAN 1 and the device advertises itself to plug and play devices connected to VLAN 1.
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Parental Controls
QuRouter provides parental control functions to manage content ltering, safe search, and protect
connected clients from inappropriate and harmful content. Network administrators can create custom
parental control rules to limit internet access, block websites, and assign rules to connected devices.
Adding a Parental Control Role
1. Go to Parental Controls.
2. Click Add Role.
The Add Role window appears.
3. Congure the role settings.
Setting User Action
Role name Specify a name for the parental control role.
Enable website lter Select this option to enable website ltering to prevent users from
viewing certain URLs or websites.
Domain Name Filter Enter an entire domain name or specic URLs. Separate multiple URLs
with commas (,).
Safe Search Enable safe search to lter out explicit content in the following sites:
•YouTube
Note
You can select from the following restriction modes:
•Restricted: Completely block potentially mature
and violent content.
•Medium: Partially allow explicit and adult-oriented
content.
•Google
•Bing
4. Click Apply.
QuRouter creates the parental control role.
Conguring a Parental Control Role
1. Go to Parental Controls.
2. Identify a role.
3.
Click .
The Edit Role window appears.
4. Congure the parental role settings.
For details, see Adding a Parental Control Role.
5. Click Apply.
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QuRouter updates the parental control role.
Deleting a Parental Control Rule
1. Go to Parental Controls.
2. Identify a rule.
3.
Click .
A conrmation message appears.
4. Click Apply.
QuRouter deletes the rule.
Adding a Device to a Parental Control Role
Note
You cannot assign a single device to more than one role at a time.
1. Go to Parental Controls.
2. Identify a role to add to a device.
3. Click Add Device.
The Add Device window appears.
4. Select a wireless device from the list.
5. Click Add.
QuRouter adds the device to the parental control role.
Deleting a Device from a Parental Control Role
1. Go to Parental Controls.
2. Identify the device to delete.
3.
Click .
A conrmation message appears.
4. Click OK.
QuRouter removes the device from the parental control role.
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9. QuRouter App
QuRouter
This section applies to QuRouter 1.0.0 (and later) for Android and iOS.
QuRouter is a QNAP mobile application that lets you congure and manage QMiro and QMiroPlus routers.
Go to the Google Play Store or the App Store to download QuRouter for conguring your QNAP router
through a mobile device.
To congure a new router, see Conguring the Router Using the QuRouter App.
To add a new node to the mesh network, see Adding a Node to the Mesh Network.
System Requirements
QuRouter is available on the following mobile platforms:
• Android 5.0 (or later)
• iOS 11 (or later)
Visit the Google Play Store or the Apple App Store to download the latest QuRouter version on your mobile
device.
Conguring the Router Using the QuRouter App
1. Open QuRouter on your Android or iOS device.
2. Tap Set Up New Device.
The Select a Device page appears.
3. Select the QMiro device.
4. Tap Start.
The Power on the Device page appears.
5. Tap Next.
The Connect to the Internet page appears.
6. Tap Next.
7. Verify the LED status.
For details, see LEDs.
8. Press the storage power button.
The storage functions are now accessible.
9. Tap LED Indications to check router LED indications and denitions.
10. Tap Next.
11. Connect the mobile device to the router using one of the following:
Connection User Action
Connect via Wireless Connect the mobile device to the router wireless function.
a. Go to Settings > Wi-Fi on your mobile device.
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b. Enable Wi-Fi.
c. Scan for the router SSID.
d. Tap the SSID.
e. Enter the router password.
Note
The SSID and password are listed on the asset tag of the router.
f. Tap Connect on Android devices or Join on iOS devices.
g. Open the QuRouter app.
h. Tap OK.
Connect via Bluetooth Connect the mobile device to the router Bluetooth.
a. Go to Settings > Bluetooth on your mobile device.
b. Enable Bluetooth.
c. Open the QuRouter app.
d. Select the router from the list.
e. Tap Next.
Tip
Tap to locate your router.
The mobile device connects to the router.
12. Enter the last 6 alphanumeric characters of the router MAC address.
Note
The MAC address is listed on the asset tag of the router.
13. Tap Next.
14. Select the location.
a. Select the location of your router from the following:
•Living Room
•Bedroom
•Oce
•Dining Room
•Study
•Others: Specify a customized name for the router location.
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b. Tap Apply.
QuRouter saves the router location.
15. Tap Next.
16. Congure the wireless domain settings.
a. If the router and mobile device locations are not the same, the Incompatible Wireless Domain
Settings window appears.
b. Tap OK.
c. Select the current location of the router.
d. Tap Apply.
17. Specify a new SSID and password for the router.
18. Tap Apply.
A conrmation message appears informing you to connect to the updated router SSID in the Wi-Fi
settings page of the mobile device.
19. Tap Finish.
The Firmware Update page appears.
20. Tap Next.
QuRouter updates the QTS rmware.
21. Click OK.
The QTS Storage Settings page appears.
22. Congure the QTS storage settings.
Tip
Skip this step if the storage feature is not enabled or QTS is already congured.
a. Click Start.
The Install 2.5-inch Hard Drive page appears.
b. Install 2.5-inch drives.
For details, see Installing 2.5-inch Hard Drives or Solid-State Drives on 2.5-inch Trays.
Tip
Click Drive compatibility list for the list of compatible drive models.
The Check Drive Status page appears.
c. Verify if the drive LED is green.
For details, see .
d. Click Next.
QuRouter detects the installed disks on the router and displays a drive formatting conrmation
message.
e. Click OK.
QuRouter formats the installed disks and displays the Drive Storage Settings page.
f. Specify the RAID type.
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Tip
Tap the drive bay image to view the drive information.
g. Click Next.
The Storage Account Setup page appears.
h. Specify the storage information.
Setting User Action
Storage name Specify the QTS storage name.
Valid characters: A–Z, a–z, 0–9
Username Specify the username for the QTS account.
Password Specify a QTS password that contains 8 to 14 characters.
i. Click Next.
The Completed QTS initialization page appears.
j. Click Next.
QuRouter updates the router rmware and a conrmation message appears.
k. Click OK.
The QuRouter login page appears.
23. Tap Log in with QNAP ID.
24. Select from the following:
•Global
•China
25. Specify your QNAP ID and password.
26. Tap Sign In.
The Remote Access Settings page appears.
27. Specify the following information.
Setting Description
Router A unique Dynamic Domain Name System (DDNS) router name used for remote router
management.
Storage A unique DDNS storage name used for remote storage management.
28. Tap Next.
The Router Setup Complete page appears.
29. Tap Finish.
The Overview page appears.
Overview
The Overview screen shows the connection status of all the QMiro devices in the mesh network. On this
screen, you can access the wireless settings, the guest wireless settings, and the network trac of the
primary device.
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No. Description User Action
1 More
Tap and select an option.
•[QNAP_ID]: Tap the QNAP ID to log out.
•Install New Router: Tap to add a node to the mesh
network.
•About: Select the following options:
•Feedback: Access the QNAP Feature Request / Bug
Report web page
•Support: Access the QNAP support page.
•Disclaimer: Access the QNAP Disclaimer page.
2 Internet
Tap to access the network settings page.
3 Mesh
Tap to access the mesh network settings page.
4 Clients
Tap to access the wired and wireless clients connected
to the router.
5 Wireless Tap to access the wireless settings of the router.
6 Guest Wireless Network Tap to access the guest wireless settings of the router.
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10. QTS Management
You can utilize the storage feature of the router by accessing QTS on the router. With QTS, you can
synchronize and back up data between dierent QNAP devices.
You can also remotely restart or shut down QTS using the QTS System Control feature on QuRouter.
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QTS Access
Method Description Requirements
Web browser You can access
the router using
the QTS IP
address if you
have the
following
information:
• QTS IP
address
• Login
credentials
of a valid
user
account
Tip
The QTS IP
address is
listed as
the NAS IP
address on
the asset
tag of the
router.
• Default
userna
me:
admin
• Default
passwo
rd: The
NAS
MAC
addres
s
withou
t any
punctu
ation
and all
letters
capitali
zed.
• Computer that is connected to the same network as the router
• Web browser
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Method Description Requirements
Qnder Pro Qnder Pro
is a desktop
utility that
enables you to
locate and
access QNAP
devices on a
specic
network. The
utility supports
Windows,
macOS, Linux,
and Chrome OS.
To download
Qnder Pro
, go to https://
www.qnap.com/
utilities.
For details, see
Accessing the
Router Using
Qnder Pro.
• Computer that is connected to the same network as the router
• Web browser
•Qnder Pro
Conguring the QTS Quick Start Wizard
This topic describes how to congure the Quick Start wizard to set up the storage and router functions of the
QMiroPlus-201W router.
1. Log in to QTS.
a. Open a web browser.
b. Enter 192.168.100.1 in the address bar.
The web browser opens the QuRouter landing page and displays a login conrmation message.
c. Click Log in to QTS.
The QTS login page appears.
2. Enter the default username and password.
Default Username Default Password
admin The NAS MAC address without any punctuation and all letters capitalized.
Tip
For example, if the MAC address is 00:0a:0b:0c:00:01, the default
password is 000A0B0C0001.
The MAC address can be found on the asset tag on the rear side of
the device.
The QTS desktop page opens and the Quick Start wizard automatically opens.
3. Click Start.
The QuMagie information page opens.
4. Click QuMagie to start the QNAP photo management service.
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5. Click Next.
The Data Management Apps page opens.
6. Click the data management hyperlink to initiate the QNAP data management service.
7. Click Next.
The System Volume and QuRouter page appears.
8. Congure the storage volume settings.
To create a storage pool, see Creating a Storage Pool under Storage & Snapshots in the QTS User
Guide.
a. Click Storage & Snapshots.
The Storage & Snapshots application opens and the Data Collection Agreement page appears.
b. Click Yes.
The Quick Start wizard opens.
c. Click Skip to skip the quick start wizard.
d. Click Next.
The Use Snapshots in File Station page appears.
e. Click Next.
The Back up Data to Another NAS Using Snapshots page appears.
f. Click Finish.
g. Go to Storage Manager > Storage > Storage Space .
h. Perform one of the following actions.
Router State Action
No storage pools Click New Storage Pool.
One or more storage pools Click Create, and then select New Storage Pool.
The Create Storage Pool Wizard window opens.
i. Click Next.
j. Select an expansion unit from the Enclosure Unit list.
Important
• You cannot select disks from multiple expansion units.
• If the expansion unit is disconnected from the NAS, the storage pool becomes inaccessible
until it is reconnected.
k. Select one or more disks.
Warning
All data on the selected disks will be deleted.
Important
• For data safety, you cannot select disks that have the status Warning.
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• The status In Use means that a disk is currently formatted as an external disk, and may
contain current user data.
l. Select a RAID type.
Number of disks Supported RAID Types Default RAID Type
One Single Single
Two JBOD, RAID 0, RAID 1 RAID 1
Tip
Use the default RAID type if you are unsure of which option to choose.
m. Click Next.
n. Congure the alert threshold.
o. Click Next.
p. Verify the storage pool information.
q. Click Create.
A conrmation message appears.
r. Click OK.
QTS creates the storage pool and then displays the information on the Storage Space screen.
Warning
Clicking OK deletes all data on the selected disks.
9. Create a static volume in the storage pool.
a. Go to Storage > Storage/Snapshots > Storage Space .
b. Select the storage pool.
c. Click Manage.
The Volume Creation Wizard window opens.
d. Verify the volume location.
e. Click Next.
f. Specify the volume alias.
g. Specify the volume capacity.
h. Click Next.
The Summary page opens.
i. Click Finish.
QTS creates the volume and then displays the information on the [Volume_Name] Management
screen.
j. Click Close.
10. Open Quick Start.
11. Verify the system volume is created on the System Volume and QuRouter page.
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12. Click Next.
The QuRouter page appears.
13. Click Next.
The Uninitialized Router window appears.
14. Click OK.
The QuRouter application opens.
15. Congure QuRouter.
For details, see Conguring QuRouter.
Performing QTS Power Actions
1. Select a method for accessing the QTS System Control feature.
• In the QuRouter web interface, go to Control Host.
• In the QTS web interface, open QuRouter and go to Control Host.
2. Perform the following actions on QTS.
Task Description Steps
Shut down QTS Use this action to shut down the storage
feature of the router.
On the QTS System Control screen:
• Click Shut down QTS.
A conrmation message appears.
• Click OK.
The router powers o the storage
feature.
Restart QTS Use this action to restart the storage
feature of the router.
When QTS becomes unresponsive, you
can manually restart it.
On the QTS System Control screen:
• Click Restart QTS.
A conrmation message appears.
• Click OK.
The router restarts the storage
feature.
QuRouter performs the specied action.
Viewing the QTS System Information
The QTS System Control page displays basic information regarding the storage feature of the
QMiroPlus-201W router.
1. Select a method for accessing the QTS System Control feature.
• In the QuRouter web interface, go to Control Host.
• In the QTS web interface, open QuRouter and go to Control Host.
2. Check the following QTS system information:
Information Description
CPU temperature The current temperature of the router CPU.
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Information Description
Fan speed The current fan speed of the router.
QTS IP address The current QTS IP address of the router.
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11. Troubleshooting
Hot-swapping Failed Drives
The router supports hot-swapping of drives in the RAID 1 conguration.
RAID Type Number of Disks Situation
RAID 1 2 One member drive fails.
1. Log on to QTS.
2. Go to Main Menu > Storage & Snapshots > Storage > Disks/VJBOD .
3. Locate the failed drive.
4. Prepare a new hard drive with a capacity that is the same as or larger than the failed hard drive.
5. Remove the failed drive from the device.
6. Wait for 20 seconds or until the device beeps twice.
7. Remove the failed drive from the drive tray.
8. Insert the new drive into the drive tray.
9. Install the new drive.
10. Go to Main Menu > Storage & Snapshots > Storage Space .
11. Locate the shared folder that contains the new drive and then verify that the status is Rebuilding.
Support and Other Resources
QNAP provides the following resources:
Resource URL
Documentation https://docs.qnap.com
Service Portal https://service.qnap.com
Downloads https://download.qnap.com
Community Forum https://forum.qnap.com
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12. Glossary
myQNAPcloud
Provides various remote access services such as DDNS and myQNAPcloud Link
Qnder Pro
QNAP utility that lets you locate and access QNAP NAS devices in your local area network
QNAP ID
User account that enables you to use myQNAPcloud remote access and other QNAP services
QTS
QNAP NAS operating system
QuRouter
The QNAP web management interface that allows you to view and congure QNAP routers
QuWAN
QNAP SD-WAN management system
QuWAN Orchestrator
QNAP centralized management cloud platform for SD-WAN infrastructure
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13. Notices
This chapter provides information about warranty, disclaimers, licensing, and federal regulations.
Limited Warranty
QNAP oers limited warranty service on our products. Your QNAP-branded hardware product is warranted
against defects in materials and workmanship for a period of one (1) year or more from the date printed on
the invoice. ("Warranty Period"). Please review your statutory rights at www.qnap.com/warranty, which may
be amended from time to time by QNAP in its discretion.
Disclaimer
Information in this document is provided in connection with products of QNAP Systems, Inc. (the "QNAP").
No license, express or implied, by estoppels or otherwise, to any intellectual property rights is granted by
this document. Except as provided in QNAP's terms and conditions of sale for such products, QNAP assumes
no liability whatsoever, and QNAP disclaims any express or implied warranty, relating to sale and/or use of
QNAP products including liability or warranties relating to tness for a particular purpose, merchantability,
or infringement of any patent, copyright or other intellectual property right.
QNAP products are not intended for use in medical, life saving, life sustaining, critical control or safety
systems, or in nuclear facility applications.
In no event shall QNAP’s liability exceed the price paid for the product from direct, indirect, special,
incidental, or consequential damages resulting from the use of the product, its accompanying software,
or its documentation. QNAP makes no warranty or representation, expressed, implied, or statutory, with
respect to its products or the contents or use of this documentation and all accompanying software, and
specically disclaims its quality, performance, merchantability, or tness for any particular purpose. QNAP
reserves the right to revise or update its products, software, or documentation without obligation to notify
any individual or entity.
Back up the system periodically to avoid any potential data loss is recommended. QNAP disclaims any
responsibility of all sorts of data loss or recovery.
Should you return any components of the package of QNAP products such as NAS (Network Attached
Storage) for refund or maintenance, make sure they are carefully packed for shipping. Any form of damages
due to improper packaging will not be compensated.
All the features, functionality, and other product specications are subject to change without prior notice or
obligation. Information contained herein is subject to change without notice.
Further, the ® or ™ symbols are not used in the text.
CE Notice
This QNAP device complies with CE Compliance Class B.
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FCC Notice
FCC Class B Notice
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired
operation.
Note
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment o and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/television technician for help.
Important
Any modications made to this device that are not approved by QNAP Systems, Inc. may
void the authority granted to the user by the FCC to operate this equipment.
Radio Equipment Directive (RED) 2014/53/EU Article 10
RED 2014/53/EU requires that for products which could potentially have an issue with a non-harmonized
frequency in a specic EU country, the product documentation must list the restrictions, and the packaging
must carry a label reecting that country's code.
This QNAP router complies with RED 2014/53/EU article 10.
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Notices 76
EU RoHS Statement
This equipment complies with the European Union RoHS Directive 2011/65/EU on the restriction of the use
of certain hazardous substances in electrical and electronic equipment. The directive applies to the use
of lead, mercury, cadmium, hexavalent chromium, polybrominated biphenyls (PBB), and polybrominated
diphenyl ethers (PBDE) in electrical and electronic equipment.
ISED Compliance Statement
Industry Canada has been renamed Innovation, Science, and Economic Development Canada (ISED)
following the issue of RSP-100 Issue 11 and DC-01 Issue 06. Equipment certications previously issued
by Industry Canada remain valid and do not require updating. Meaning you may see the names
used interchangeably in documentation. The following statement is applicable to ASiR-pRRH which has
Innovation, Science and Economic Development (ISED) approval: This device complies with ICES-003 of
Industry Canada's license-exempt RSSs. Operation is subject to the following two conditions:
1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired operation of
the device.
Radiation Exposure Statement
This product complies with the IC radiation exposure limits set for an uncontrolled environment. To comply
with RSS 102 RF exposure compliance requirements, a separation distance of at least 27 cm must be
maintained between the antenna of this device and all persons. The device for the band 5150-5350 MHz is
only for indoor usage to reduce potential harmful interference to co-channel mobile satellite systems.
EU Directive 2002/96/EC Waste Electronic and Electrical Equipment (WEEE)
According to the requirement of the WEEE legislation the following user information is provided to
customers for all branded QNAP Electronics products subject to the WEEE directive.
This symbol on the product or on its packaging indicates that this product must not be disposed of
with your other household waste. Instead, it is your responsibility to dispose of your waste equipment
by handing it over to a designated collection point for the recycling of waste electrical and electronic
equipment. The separate collection and recycling of your waste equipment at the time of disposal will help
to conserve natural resources and ensure that it is recycled in a manner that protects human health and
the environment. For more information about where you can drop o your waste equipment for recycling,
please contact your local city oce, your household waste disposal service or the shop where you purchased
the product.
CCC Class B Notice
The following statement is applicable to products shipped to China and marked with “Class B” on the
product's compliance label.
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Notices 77
声明 这为 B 级产品。在生活环境下，它可能带来无线电干扰。如果此类情况发生，用户必须采取必 要措施。
此产品只用于室内。 消费者若使用电源适配器供电，则应购买配套使用满足相应全标准要求的电源适配器或
者是获得 CCC 认证的电源适配器
UKCA Notice
This device complies with the UKCA requirements for products sold in Great Britain.
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