Table of Contents
QNAP QuCPE-7012 User Manual
Displayed below is the user manual for QuCPE-7012 by QNAP which is a product in the Network Management Devices category. This manual has pages.
Related Manuals
QuCPE-701x
QuCPE-7010
QuCPE-7012
User Guide
Document Version: 4
07/07/2021
Contents
1. Preface
About This Guide.......................................................................................................................................... 3
Audience.......................................................................................................................................................3
Document Conventions................................................................................................................................ 3
2. Product Overview
About the QuCPE-701x................................................................................................................................ 4
Hardware Specifications............................................................................................................................... 4
Package Contents........................................................................................................................................ 6
Components................................................................................................................................................. 6
Front Panel...............................................................................................................................................7
Rear Panel................................................................................................................................................8
System Board...........................................................................................................................................8
Safety Information.........................................................................................................................................9
Installation Requirements........................................................................................................................... 10
3. Installation and Configuration
Hardware Installation.................................................................................................................................. 11
Installing 2.5-inch Solid-state Drives.......................................................................................................11
Replacing Memory Modules...................................................................................................................14
Installing Expansion Cards.....................................................................................................................18
QNE Installation..........................................................................................................................................24
Installing QNE Using Stand-Alone Mode................................................................................................25
Installing QNE Using Cloud Management Mode....................................................................................26
4. Basic Operations
Buttons........................................................................................................................................................27
Power Button..........................................................................................................................................27
Reset Button...........................................................................................................................................27
LCD Panel.................................................................................................................................................. 28
Viewing TCP/IP Settings........................................................................................................................ 28
LEDs........................................................................................................................................................... 28
Audio Alert.................................................................................................................................................. 30
5. Troubleshooting
Forcing Qfinder Pro and myQNAPcloud to Locate the Device................................................................... 31
Support and Other Resources.................................................................................................................... 31
6. Glossary
myQNAPcloud............................................................................................................................................ 32
myQNAPcloud Link.....................................................................................................................................32
Qfinder Pro................................................................................................................................................. 32
QNE............................................................................................................................................................ 32
7. Notices
Limited Warranty.........................................................................................................................................33
Disclaimer................................................................................................................................................... 33
GNU Public License....................................................................................................................................33
CE Notice....................................................................................................................................................41
FCC Notice................................................................................................................................................. 41
QuCPE-701x User Guide
1
VCCI Notice................................................................................................................................................ 41
BSMI Notice................................................................................................................................................42
SJ/T 11364-2006.........................................................................................................................................42
2
1. Preface
About This Guide
This guide provides information about the device and step-by-step instructions on installing the hardware. It
also provides instructions on basic operations and troubleshooting information.
Audience
This document is intended for consumers and storage administrators. This guide assumes that the user has
a basic understanding of storage and backup concepts.
Document Conventions
Symbol Description
Notes provide default configuration settings and other supplementary
information.
Important notes provide information on required configuration settings and other
critical information.
Tips provide recommendations or alternative methods of performing tasks or
configuring settings.
Warnings provide information that, when ignored, may result in potential loss,
injury, or even death.
QuCPE-701x User Guide
Preface 3
2. Product Overview
This chapter provides basic information about the QNAP device.
About the QuCPE-701x
The QuCPE-701x Network Virtualization Premise Equipment is a universal virtualization platform specifically
designed for SMBs. The QuCPE-701x adopts powerful Intel® Xeon® D multi-core processors that support
Intel® QAT, Smart NIC SR-IOV and DPDK hardware acceleration technologies and provides multi-port
10GbE, a network module slot, and a PCIe slot for 25GbE/ 10GbE expandability. With enhanced bandwidth
and computing performance for running multiple VMs and VNFs, the QuCPE-701x is suitable for multi-user
and multi-tasking business applications. The QuCPE-701x also features the QNE Network OS for chaining
VNF services and AMIZ Cloud for centralizing device deployment and management to realize flexible Zero
Touch Provisioning.
Hardware Specifications
Warning
If your QNAP product has hardware defects, return the product to QNAP or a QNAP-
authorized service center for maintenance or replacement. Any attempt to repair or
perform maintenance procedures on the product by you or an unauthorized third party
invalidates the warranty.
QNAP is not responsible for any damage or data loss caused by unauthorized
modifications and installation of unsupported third-party applications.
For details, see the QNAP Warranty Terms and Conditions.
Tip
Model specifications are subject to change without prior notice. To see the latest
specifications, go to https://www.qnap.com.
Ordering P/N Drive bays Memory Power supply
QuCPE-7010-D2123IT-8G 2 8 GB Redundant
QuCPE-7010-D2146NT-32G 2 32 GB Redundant
QuCPE-7010-D2166NT-64G 2 64 GB Redundant
QuCPE-7012-D2123IT-8G 2 8 GB Redundant
QuCPE-7012-D2146NT-32G 2 32 GB Redundant
QuCPE-7012-D2166NT-64G 2 64 GB Redundant
Component QuCPE-7010 QuCPE-7012
Processor
CPU • QuCPE-7010-D2123IT-8G: Intel®
Xeon® D-2123IT
• QuCPE-7010-D2146NT-32G: Intel®
Xeon® D-2146NT
• QuCPE-7010-D2166NT-64G: Intel®
Xeon® D-2166NT
• QuCPE-7012-D2123IT-8G: Intel®
Xeon® D-2123IT
• QuCPE-7012-D2146NT-32G: Intel®
Xeon® D-2146NT
• QuCPE-7012-D2166NT-64G: Intel®
Xeon® D-2166NT
QuCPE-701x User Guide
Product Overview 4
Component QuCPE-7010 QuCPE-7012
Frequency • QuCPE-7010-D2123IT-8G: 4-core/8-
thread 2.2 GHz base/ 3.0 GHz burst
• QuCPE-7010-D2146NT-32G: 8-
core/16-thread 2.3 GHz base/ 3.0
GHz burst
• QuCPE-7010-D2166NT-64G: 12-
core/24-thread 2.0 GHz base/ 3.0
GHz burst
• QuCPE-7012-D2123IT-8G: 4-core/8-
thread 2.2 GHz base/ 3.0 GHz burst
• QuCPE-7012-D2146NT-32G: 8-
core/16-thread 2.3 GHz base/ 3.0
GHz burst
• QuCPE-7012-D2166NT-64G: 12-
core/24-thread 2.0 GHz base/ 3.0
GHz burst
Architecture x86 64-bit
Encryption engine AES-NI
Memory
Pre-installed
memory
• QuCPE-7010-D2123IT-8G: 8 GB
RAM: 2 x 4 GB ECC DDR4 UDIMM
• QuCPE-7010-D2146NT-32G: 32 GB
RAM: 2 x 16 GB ECC DDR4 UDIMM
• QuCPE-7010-D2166NT-64G: 64 GB
RAM: 4 x 16 GB ECC DDR4 UDIMM
• QuCPE-7012-D2123IT-8G: 8 GB
RAM: 2 x 4 GB ECC DDR4 UDIMM
• QuCPE-7012-D2146NT-32G: 32 GB
RAM: 2 x 16 GB ECC DDR4 UDIMM
• QuCPE-7012-D2166NT-64G: 64 GB
RAM: 4 x 16 GB ECC DDR4 UDIMM
Memory slots 8 x DDR4 UDIMM or RDIMM
Note
Use only QNAP memory modules to maintain system performance
and stability. For devices with more than one memory slot, use
QNAP modules with identical specifications.
Using unsupported modules may degrade performance, cause
errors, or prevent the operating system from starting.
Maximum memory UDIMM: 128 GB RAM: 8 x 16 GB
RDIMM: 256 GB RAM: 8 x 32 GB
Flash memory 64 GB (dual-boot OS protection)
Storage
Drive bays 2 x 2.5-inch SATA 6 Gbps
Drive compatibility • 2.5-inch SATA hard disk drives
• 2.5-inch SATA solid-state drives
Network
10 Gigabit Ethernet
ports
4 x 10 GbE SFP+
Gigabit Ethernet
ports
8 x GbE RJ45 -
2.5 Gigabit Ethernet
ports
- 8 x 2.5 GbE RJ45
External I/O Ports & Expansion Slots
PCIe slots 1 x PCIe 3.0 x8
USB ports 1 x USB 2.0 Type-A
1 x USB 3.2 Gen 1 Type-A
Interface
QuCPE-701x User Guide
Product Overview 5
Component QuCPE-7010 QuCPE-7012
Display panel Monochrome backlit LCD display
Buttons • Enter
• Select
• Power
Dimensions
Form factor 1U Rackmount
Dimensions (H x W
x D)
430 x 426 x 44.2 mm
(16.93 x 16.77 x 1.74 in)
Net weight 7.21 kg (8.99 lbs)
Others
Rail compatibility RAIL-B02
Note
• Rail kits are not included with the NAS and must be purchased
separately. For details, contact an authorized reseller or go to
http://shop.qnap.com.
• Information on rail kit installation can be found in the
installation guide included in the rail kit package.
Power supply unit 300W, 90-264V AC, 50/60 Hz
System battery CR2032 lithium battery (3V, 225 mAh)
Fans 5 x 40 mm, 12V DC smart fan
Operating
temperature
0˚C to 40˚C (32˚F to 104˚F)
Relative humidity • Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
Tip
For the list of compatible drive models and expansion cards, go to https://www.qnap.com/
compatibility.
Package Contents
Item Quantity
QuCPE-701x 1
Power cord 1
Ethernet cables 1 x 1GbE (RJ45)
Screws for 2.5-inch drives 12
Quick Installation Guide (QIG) 1
Components
QuCPE-701x User Guide
Product Overview 6
Front Panel
No. Component No. Component
1 Gigabit Ethernet activity LED 9 LCD panel
2 Gigabit Ethernet speed LED 10 LCD enter button
3 10 Gigabit Ethernet activity LED 11 LCD select button
4 10 Gigabit Ethernet speed LED 12 Reset button
5 USB 2.0 Type-A port 13 Warning LED
6 Console port (RJ45) 14 USB 3.2 Gen 1 Type-A port
7 Drive LED 15 10 Gigabit Ethernet ports (SFP+)
8 Power LED 16 • QuCPE-7010:
Gigabit Ethernet ports (RJ45)
• QuCPE-7012:
2.5 Gigabit Ethernet ports (RJ45)
QuCPE-701x User Guide
Product Overview 7
Rear Panel
No. Component No. Component
1 Power supply unit 1 3 Power button
2 Power supply unit 2 4 PCIe full-height covers
System Board
QuCPE-701x User Guide
Product Overview 8
No. Component No. Component
1 PCIe slot (PCIe 3.0 x8) 4 Memory slots (blue)
Note
Install memory modules in blue
slots first.
2 Memory slots 5 2.5-inch HDD/SSD slots
3 Network module slot - -
Safety Information
The following instructions help ensure personal safety and environmental safety. Read these instructions
carefully before performing any operations.
General Instructions
• The device should be stored in a secure location with restricted access, controlled through the use of a
tool, lock and key, or any means of security.
• Only qualified, skilled, and authorized persons with knowledge of all restrictions, safety precautions,
and installation and maintenance procedures should have physical access to the device.
• To avoid potential injury or damage to components, ensure that the drives and other internal system
components have cooled before touching them.
• Observe electrostatic discharge (ESD) procedures to avoid potential injury or damage to components.
Power
• To reduce the risk of fire or electric shock, ensure that you only connect the power cord to a properly
grounded electrical outlet.
•
Devices with redundant power supply may have one or more power supply unit (PSU) cords. To avoid
serious injuries, a trained service technician must disconnect all PSU cords from the device before
installing or replacing system components.
System Battery
• To avoid potential battery explosion, causing injury or damage to components, ensure that you replace
the existing battery with a battery of the same type.
• Dispose of used batteries properly according to local regulations or the instructions of the battery
manufacturer.
Moving Parts
•
Moving fan blades: Keep your body parts away from moving fan blades while the device is connected
to a power source.
QuCPE-701x User Guide
Product Overview 9
•
Moving components: Keep your body parts away from other moving components.
Installation Requirements
Category Item
Environment • Room temperature: 0˚C to 40˚C (32˚F to 104˚F)
• Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
• Flat, anti-static surface without exposure to direct sunlight, liquids,
or chemicals
Hardware and peripherals • Storage drives
For the list of compatible drive models, go to https://
www.qnap.com/compatibility.
• Network cable
Tools • Phillips #1 or #2 screwdriver
• Flat head screwdriver
• Anti-static wrist strap
QuCPE-701x User Guide
Product Overview 10
3. Installation and Configuration
This chapter provides specific hardware and firmware installation and configuration steps.
Hardware Installation
This section provides information on installing drives, memory modules, and expansion cards.
Installing 2.5-inch Solid-state Drives
Warning
• Installing a drive deletes all data on the drive.
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
•
Moving fan blades: Keep your hands and other body parts away from moving fan
blades.
•
Other moving components: Keep your hands and other body parts away from other
moving components.
1. Power off the device.
2. Disconnect the power cord from the electrical outlet.
3. Disconnect all cables and external attachments.
4. Remove the case cover.
a. Loosen the screws.
b. Lift the cover off the device.
QuCPE-701x User Guide
Installation and Configuration 11
5. Remove the drive tray.
a. Loosen the screws.
b. Pull the tray out.
6. Install a drive on the tray.
a. Place the drive on the tray so that the holes on the sides of the drive are aligned with the holes on
the sides of the tray.
b. Attach the screws.
QuCPE-701x User Guide
Installation and Configuration 12
7. Attach the drive tray.
a. Attach the screws.
8. Attach the case cover.
9. Attach the screws.
QuCPE-701x User Guide
Installation and Configuration 13
10. Connect all cables and external attachments.
11. Power on the device.
Replacing Memory Modules
The QuCPE-701x has eight memory slots. You can increase the memory capacity of the device by upgrading
memory modules. For optimal performance, replace memory modules in all slots at the same time.
This device also comes with two ECC memory modules. ECC memory modules provide extra protection
from undetected data corruption.
Use only QNAP memory modules to maintain system performance and stability. You can purchase QNAP
memory modules from authorized resellers.
For details on slot numbering and color, see System Board.
Important
Use only all ECC memory modules, or all non-ECC memory modules. Installing both types
of memory modules will cause the ECC modules to perform as non-ECC modules.
Install the memory modules in the blue slots first.
For multi-channel configurations, always install identical memory modules that feature the
same capacity, timings, voltage, number of ranks, and of the same brand.
Warning
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
•
Moving fan blades: Keep your hands and other body parts away from moving fan
blades.
QuCPE-701x User Guide
Installation and Configuration 14
•
Other moving components: Keep your hands and other body parts away from other
moving components.
1. Power off the device.
2. Disconnect the power cord from the electrical outlet.
3. Disconnect all cables and external attachments.
4. Remove the case cover.
a. Loosen the screws.
b. Lift the cover off the device.
5. Remove an existing module.
a. Push the retention clips outward simultaneously to release the module.
QuCPE-701x User Guide
Installation and Configuration 15
Note
Attempting to remove a module that is not completely released may damage the module and
the motherboard.
b. Verify that the module has tilted upward and is completely released from the slot.
c. Hold the module by the edges.
d. Carefully slide the module out of the slot.
Warning
• Do not touch the internal components, particularly the metal connectors.
• Do not bend the module.
6. Install a new module.
a. Align the notch with the ridge in the slot.
b. Insert the module into the slot.
c. Verify that the metal connectors are completely inserted into the slot.
d. Carefully press down on the module until the retention clips lock the module into place.
QuCPE-701x User Guide
Installation and Configuration 16
7. Attach the case cover.
8. Attach the screws.
9. Connect all cables and external attachments.
10. Power on the device.
11. Verify that the module is recognized by the device.
a. Log on to QNE as administrator.
b. Go to Control Panel > System > System Status > Hardware Information .
c. Check the values for each memory slot.
QuCPE-701x User Guide
Installation and Configuration 17
Installing Expansion Cards
The QuCPE-701x series supports selected expansion cards, some of which require QNAP PCIe brackets.
QNAP-branded expansion cards purchased from the company website are shipped with the brackets
necessary to fit the QuCPE-701x series.
Warning
• Only qualified personnel should perform the following steps. Failure to follow
instructions can result in serious injury or death.
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
•
Moving fan blades: Keep your hands and other body parts away from moving fan
blades.
•
Other moving components: Keep your hands and other body parts away from other
moving components.
1. Power off the device.
2. Disconnect the power cord from the electrical outlet.
3. Disconnect all cables and external attachments.
4. Remove the case cover.
a. Loosen the screws.
b. Lift the cover off the device.
QuCPE-701x User Guide
Installation and Configuration 18
5. Remove the PCIe cover.
a. Remove the screws that secure the cover to the bracket.
QuCPE-701x User Guide
Installation and Configuration 19
b. Pull the cover away from the slot.
QuCPE-701x User Guide
Installation and Configuration 20
6. Install the expansion card.
a. Hold the card by the edges.
b. Insert the card into the slot.
QuCPE-701x User Guide
Installation and Configuration 21
c. Attach the screws.
QuCPE-701x User Guide
Installation and Configuration 22
7. Attach the case cover.
8. Attach the screws.
QuCPE-701x User Guide
Installation and Configuration 23
9. Connect all cables and external attachments.
10. Connect the power cord to the electrical outlet.
11. Power on the device.
QNE Installation
The QuCPE-701x uses the QNE operating system. You can install QNE using any of the following methods.
Method Description Requirements
Qfinder Pro
installation
(Recommended)
If the device is connected to your local
area network, you can do the following:
• Locate the device using Qfinder Pro.
• Complete the steps in the Smart
Installation Guide wizard.
• Computer
• Network cable
• Qfinder Pro installer
Cloud installation If the device is connected to the internet,
you can do the following:
• Scan the QR code on the switch.
• Specify the Cloud Key.
• Log into your myQNAPcloud account.
• Use myQNAPcloud Link to remotely
access your device.
• Complete the steps in the Smart
Installation Guide wizard.
• Computer or mobile device
• myQNAPcloud account
• Cloud Key
QuCPE-701x User Guide
Installation and Configuration 24
Installing QNE Using Stand-Alone Mode
Users without an AMIZ Cloud join key needs to install QNE using the Stand-Alone Mode. Stand-Alone Mode
allows you to manage each QuCPE device separately using your local accounts. You can switch to Cloud
Management Mode after installation.
Warning
Installing QNE deletes all data on the drives. Back up your data before proceeding.
1. Power on the device.
2. Connect the device to your local area network.
3. Run Qfinder Pro on a computer that is connected to the same local area network.
Note
To download Qfinder Pro, go to https://www.qnap.com/utilities.
4. Locate the device in the list and then double-click the name or IP address.
The Smart Installation Guide opens in the default web browser.
5. Perform any of the following actions.
• To install the out-of-the-box version, click Skip.
• To check for the latest available version, click Check for Update, and then click Update. The
wizard downloads the latest available version, and then the device restarts after the download is
complete. If a newer version is not available, the wizard automatically displays the Smart
Installation Guide.
• To manually specify a version, click Browse, select a file, and then click Update.
6. Click Start under Stand-Alone Mode.
7. Specify the following information.
•Host name: Specify a name with 1 to 14 characters. The name supports letters (A to Z, a to z),
numbers (0 to 9), and hyphens (-), but cannot end with a hyphen.
•User name: Specify a name with 1 to 14 characters. The name supports letters (A to Z, a to z),
numbers (0 to 9), and hyphens (-), but cannot end with a hyphen.
•Password: Specify an administrator password with 1 to 64 characters. The password supports all
ASCII characters.
•Confirm password: Enter your password again.
8. Click Next.
9. Specify the time zone, date, and time.
Tip
QNAP recommends connecting to an NTP server to ensure that the device follows the
Coordinated Universal Time (UTC) standard.
10. Click Apply.
QNE is installed.
QuCPE-701x User Guide
Installation and Configuration 25
Installing QNE Using Cloud Management Mode
You can also deploy your device by creating an AMIZ Cloud join key and sending the join key to the device
administrator. You can deploy the device once you initialize the device on the myQNAPcloud website. For
details, visit https://amizcloud.qnap.com or see "Adding a Device Using an AMIZ Cloud Join Key" in the QNE
User Guide.
Warning
Installing QNE deletes all data on the drives. Back up your data before proceeding.
1. Power on the device.
2. Connect the device to your local area network.
3. Run Qfinder Pro on a computer that is connected to the same local area network.
Note
To download Qfinder Pro, go to https://www.qnap.com/utilities.
4. Locate the switch in the list and then double-click the name or IP address.
The Smart Installation Guide opens in the default web browser.
5. Perform any of the following actions.
• To install the out-of-the-box version, click Skip.
• To check for the latest available version, click Check for Update, and then click Update. The
wizard downloads the latest available version, and then the device restarts after the download is
complete. If a newer version is not available, the wizard automatically displays the Smart
Installation Guide.
• To manually specify a version, click Browse, select a file, and then click Update.
6. Click Start under Cloud Management Mode.
7. Enter your AMIZ Cloud Join Key.
8. Click Next.
AMIZ Cloud installs QNE on your device.
Note
You need to complete the initial device setup in AMIZ Cloud to deploy the device.
QuCPE-701x User Guide
Installation and Configuration 26
4. Basic Operations
This chapter describes basic device operations.
Buttons
Power Button
Operation User Action Result
Power on Press the button once. The device powers on.
Power off Press and hold the button for 1.5
seconds.
The device powers off.
Force power off Press and hold the button for 5 seconds. The device powers off.
Important
Use this method only when
the device is unresponsive.
Reset Button
Basic system reset User Action Result
Basic system reset Press and hold the
button for 3 seconds.
The following settings are reset to default:
• System administrator password: The default password
is the first MAC address in uppercase letters without
special characters. For example, if the first MAC
address is 00-08-9B-F6-15-75, then the admin
password will be 00089BF61575.
Tip
You can find the first MAC address using
Qfinder Pro. A label attached to the device
also lists the address as MAC1.
• TCP/IP configuration:
• Obtain IP address settings automatically via
DHCP
• Disable jumbo frames
• If port trunking is enabled (multi-LAN models
only), the port trunking mode is reset to “Active
Backup (Failover)”.
• System port: 8080 (system service port)
• Security level: Low (Allow all connections)
• LCD panel password: (blank)
• VLAN: Disabled
QuCPE-701x User Guide
Basic Operations 27
Basic system reset User Action Result
Advanced system
reset
Press and hold the
button for 15 seconds.
The default factory settings are restored.
• To retrieve old data after an advanced system reset,
recreate the previous folder structure on the device.
LCD Panel
The LCD panel allows you to perform the following operations:
• View network settings
• View information on the system and firmware version
Viewing TCP/IP Settings
You can view the IP address settings for each network adapter on the QuCPE.
1. Press Up or Down.
The panel displays the device name and QNE version.
2. Press Up or Down to view the next TCP/IP screen.
Repeat this step as necessary.
LEDs
LEDs indicate the system status and related information when the device is powered on. The following LED
information applies only when the drive is correctly installed and when the device is connected to the
network or to a host.
For details on the location of the LEDs, see Components.
QuCPE-701x User Guide
Basic Operations 28
LED Status Description
System Status Flashes green and red alternately every
0.5 seconds
• The drive is being formatted.
• The device is being initialized.
• The operating system is being
updated.
• RAID rebuilding is in progress.
• Online RAID Capacity Expansion is in
progress.
Red • The drive is invalid.
• The disk volume has reached its full
capacity.
• The disk volume is about to reach its
full capacity.
• The system fan is not functioning.
• An error occurred when accessing
(read/write) the data.
• A bad sector is detected on the hard
drive.
Flashes red every 0.5 seconds The device is in degraded mode (one
member drive failed in RAID 1, RAID 5, or
RAID 6).
Flashes red once The device has received a command from
the remote control.
Green The device is ready.
Flashes green every 0.5 seconds • The device is not configured.
• A drive is not formatted.
Off • All drives are in standby mode.
• The device is powered off.
Drive Flashes red The data is being accessed and a read/
write error occurs during the process.
Red A drive read/write error occurred.
Flashes green Data is being accessed.
Green The drive is ready.
Off No drive was detected.
10 Gigabit Ethernet
(SFP+) link
Green The network connection is operating at 10
Gbps
Off There is no network connection.
10 Gigabit Ethernet
(SFP+) activity
Orange A network connection has been
established.
Flashes orange Data is being transmitted.
Off There is no network connection.
QuCPE-701x User Guide
Basic Operations 29
LED Status Description
Gigabit Ethernet
speed
Green The network connection is operating at 1
Gbps.
Orange The network connection is operating at
100 Mbps.
Off There is no network connection.
Gigabit Ethernet
activity
Green A network connection has been
established.
Flashes green The device is being accessed from the
network.
Off There is no network connection.
Audio Alert
Duration Frequency Description
Short beep (0.5 seconds) 1 • The device is starting up.
• The device is shutting down (software
shutdown).
• The device is being reset (reset button).
3 The firmware was updated.
Long beep (1.5 seconds) 1 The device was powered on successfully and is
ready.
3 (every 5 minutes) The system fan is not functioning.
QuCPE-701x User Guide
Basic Operations 30
5. Troubleshooting
This chapter describes basic troubleshooting information.
Forcing Qfinder Pro and myQNAPcloud to Locate the Device
If Qfinder Pro or myQNAPcloud is unable to locate the device during QNE installation, the drives or data may
be faulty.
1. Power off the device.
2. Remove all drives.
3. Power on the device.
4. Locate the device using Qfinder Pro.
5. Reinsert the drives.
6. Continue with the QNE installation.
Support and Other Resources
QNAP provides the following resources:
Resource URL
Documentation https://download.qnap.com
Compatibility List https://www.qnap.com/compatibility
Expansion Unit Compatibility http://www.qnap.com/go/compatibility-expansion
Service Portal https://service.qnap.com
Product Support Status https://www.qnap.com/en/product/eol.php
Downloads https://download.qnap.com
Community Forum https://forum.qnap.com
QNAP Accessories Store https://shop.qnap.com
QuCPE-701x User Guide
Troubleshooting 31
6. Glossary
myQNAPcloud
Provides various remote access services such as DDNS and myQNAPcloud Link
myQNAPcloud Link
Enables you to access QNAP devices over the internet without configuring complex port forwarding settings
Qfinder Pro
QNAP utility that lets you locate and access QNAP NAS devices in your local area network
QNE
QNAP operating system for the QuCPE device
QuCPE-701x User Guide
Glossary 32
7. Notices
This chapter provides information about warranty, disclaimers, licensing, and federal regulations.
Limited Warranty
QNAP offers limited warranty service on our products. Your QNAP-branded hardware product is warranted
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QuCPE-701x User Guide
Notices 33
Free Software Foundation, use the GNU General Public License for most of our software; it applies also to
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QuCPE-701x User Guide
Notices 34
tells the user that there is no warranty for the work (except to the extent that warranties are provided),
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QuCPE-701x User Guide
Notices 35
You may convey verbatim copies of the Program's source code as you receive it, in any medium,
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no further charge. You need not require recipients to copy the Corresponding Source along with
QuCPE-701x User Guide
Notices 36
the object code. If the place to copy the object code is a network server, the Corresponding
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authorized by the copyright holders of that material) supplement the terms of this License with terms:
QuCPE-701x User Guide
Notices 37
a. Disclaiming warranty or limiting liability differently from the terms of sections 15 and 16 of this
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You are not required to accept this License in order to receive or run a copy of the Program. Ancillary
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Each time you convey a covered work, the recipient automatically receives a license from the original
licensors, to run, modify and propagate that work, subject to this License. You are not responsible for
enforcing compliance by third parties with this License.
QuCPE-701x User Guide
Notices 38
An “entity transaction” is a transaction transferring control of an organization, or substantially all assets
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March 2007.
Nothing in this License shall be construed as excluding or limiting any implied license or other defenses
to infringement that may otherwise be available to you under applicable patent law.
13. No Surrender of Others' Freedom.
QuCPE-701x User Guide
Notices 39
If conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the
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14. Use with the GNU Affero General Public License.
Notwithstanding any other provision of this License, you have permission to link or combine any
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License, section 13, concerning interaction through a network will apply to the combination as such.
15. Revised Versions of this License.
The Free Software Foundation may publish revised and/or new versions of the GNU General Public
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Each version is given a distinguishing version number. If the Program specifies that a certain numbered
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If the Program specifies that a proxy can decide which future versions of the GNU General Public
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Later license versions may give you additional or different permissions. However, no additional
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16. Disclaimer of Warranty.
THERE IS NO WARRANTY FOR THE PROGRAM, TO THE EXTENT PERMITTED BY APPLICABLE
LAW. EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR
OTHER PARTIES PROVIDE THE PROGRAM “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO
THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU. SHOULD THE PROGRAM
PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY SERVICING, REPAIR OR
CORRECTION.
17. Limitation of Liability.
IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY
COPYRIGHT HOLDER, OR ANY OTHER PARTY WHO MODIFIES AND/OR CONVEYS THE
PROGRAM AS PERMITTED ABOVE, BE LIABLE TO YOU FOR DAMAGES, INCLUDING ANY
GENERAL, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE
OR INABILITY TO USE THE PROGRAM (INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR
DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES
OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS), EVEN IF
SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES.
18. Interpretation of Sections 16 and 17.
If the disclaimer of warranty and limitation of liability provided above cannot be given local legal effect
according to their terms, reviewing courts shall apply local law that most closely approximates an
absolute waiver of all civil liability in connection with the Program, unless a warranty or assumption of
liability accompanies a copy of the Program in return for a fee.
QuCPE-701x User Guide
Notices 40
END OF TERMS AND CONDITIONS
CE Notice
This QNAP NAS complies with CE Compliance Class A.
FCC Notice
FCC Class A Notice
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired
operation.
Note
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio
frequency energy, and if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference, in which case the user will be
required to correct the interference at his own expense.
Important
Any modifications made to this device that are not approved by QNAP Systems, Inc. may
void the authority granted to the user by the FCC to operate this equipment.
VCCI Notice
この装置は、クラス A 情報技術装置です。この装置を家庭環境で使用すると電波
妨害を引き起こすことがあります。この場合には使用者が適切な対策を講ずるよう要求されることがありま
す。
VCCI–A
QuCPE-701x User Guide
Notices 41
BSMI Notice
警告使用者：這是甲類的資訊產品，在居住的環境中使用時，可能會造成射頻干擾，在
這種情況下，使用者會被要求採取某些適當的對策。
SJ/T 11364-2006
本产品符合中国 RoHS 标准。以下表格标示此产品中某有毒物质的含量符合中国
RoHS 标准规定的限量要求。
本产品上会附有”环境友好使用期限”的标签，此期限是估算这些物质”不会有泄漏或突变”的年限。本产品
可能包含有较短的环境友好使用期限的可替换元件，像是电池或灯管，这些元件将会单独标示出来。
部件名称 有毒有害物质或元素
铅
(Pb)
汞
(Hg)
镉
(Cd)
六价铬
(CR(VI))
多溴联苯
(PBB)
多溴二苯醚
(PBDE)
壳体 0 0 0 0 0 0
显示 0 0 0 0 0 0
印刷电路板 0 0 0 0 0 0
金属螺帽 0 0 0 0 0 0
电缆组装 0 0 0 0 0 0
风扇组装 0 0 0 0 0 0
电力供应组装 0 0 0 0 0 0
电池 0 0 0 0 0 0
O: 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ/T11363-2006 标准规定的限量要求以下。
X: 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ/T11363-2006 标准规定的限量要求。
QuCPE-701x User Guide
Notices 42