Table of Contents
QNAP TL-D1600S User Manual
Displayed below is the user manual for TL-D1600S by QNAP which is a product in the Storage Drive Enclosures category. This manual has pages.
Related Manuals
JBOD Enclosure
TL-D400S
TL-D800S
TL-D1600S
User Guide
Document Version: 4
03/07/2020
Contents
1. Preface
About This Guide.......................................................................................................................................... 2
Audience.......................................................................................................................................................2
Document Conventions................................................................................................................................ 2
2. Product Overview
About QNAP JBOD Enclosures....................................................................................................................3
Hardware Specifications............................................................................................................................... 3
Package Contents........................................................................................................................................ 5
Components................................................................................................................................................. 6
Front Panel...............................................................................................................................................6
Rear Panel................................................................................................................................................8
Drive Numbering.....................................................................................................................................10
Safety Information.......................................................................................................................................11
Installation Requirements........................................................................................................................... 12
Setting Up the JBOD Enclosure................................................................................................................. 13
3. Hardware Installation
Drive Installation......................................................................................................................................... 14
Installing 3.5-inch Drives on 3.5-inch Trays............................................................................................14
Installing 2.5-inch Drives on 3.5-inch Trays............................................................................................17
Installing Solid-State Drives on Solid-State Drive Trays.........................................................................20
Connecting the JBOD Enclosure to a NAS.................................................................................................23
Connecting the JBOD Enclosure to a Computer........................................................................................ 25
4. Basic Operations
LCD Panel.................................................................................................................................................. 28
LEDs........................................................................................................................................................... 29
Audio Alert.................................................................................................................................................. 30
Fan Speed Switch.......................................................................................................................................30
5. Troubleshooting
Forcing Storage & Snapshots or QNAP JBOD Manager to Recognize the JBOD Enclosure.................... 32
Hot-Swapping Failed Drives....................................................................................................................... 32
Support and Other Resources.................................................................................................................... 33
6. Glossary
QTS.............................................................................................................................................................34
QNAP JBOD Manager................................................................................................................................34
Storage & Snapshots..................................................................................................................................34
7. Notices
Limited Warranty.........................................................................................................................................35
Disclaimer................................................................................................................................................... 35
GNU Public License....................................................................................................................................35
FCC Notice................................................................................................................................................. 43
CE Notice....................................................................................................................................................43
SJ/T 11364-2006.........................................................................................................................................44
VCCI Notice................................................................................................................................................ 44
BSMI Notice................................................................................................................................................45
QNAP JBOD Enclosure User Guide
1
1. Preface
About This Guide
This guide provides information on the QNAP TL-D400S, TL-D800S, and TL-D1600S JBOD enclosures and
step-by-step instructions on installing the hardware. It also provides instructions on basic operations and
troubleshooting information.
Audience
This document is intended for consumers and storage administrators. This guide assumes that the user has
a basic understanding of storage and backup concepts.
Document Conventions
Symbol Description
Notes provide default configuration settings and other supplementary
information.
Important notes provide information on required configuration settings and other
critical information.
Tips provide recommendations or alternative methods of performing tasks or
configuring settings.
Warnings provide information that, when ignored, may result in potential loss,
injury, or even death.
QNAP JBOD Enclosure User Guide
Preface 2
2. Product Overview
This chapter provides basic information about the QNAP TL-D400S, TL-D800S, and TL-D1600S JBOD
enclosures.
About QNAP JBOD Enclosures
QNAP JBOD enclosures increase the capacity and utility of your NAS or computer and provide a wide range
of storage applications. Drives installed in JBOD enclosures can be managed independently or be
configured as software RAID by the host device. The TL-D400S, TL-D800S, and TL-D1600S feature
SFF-8088 ports to ensure quick and efficient data transfer between the JBOD enclosure and the host device.
Hardware Specifications
Warning
If your QNAP product has hardware defects, return the product to QNAP or a QNAP-
authorized service center for maintenance or replacement. Any attempt to repair or
perform maintenance procedures on the product by you or an unauthorized third-party
invalidates the warranty.
QNAP is not responsible for any damage or data loss caused by unauthorized
modifications and installation of unsupported third-party applications.
For details, see the QNAP Warranty Terms and Conditions.
Expansion Enclosures
Component TL-D400S TL-D800S TL-D1600S
Ordering Information
Ordering P/N TL-D400S TL-D800S TL-D1600S
Storage
Drive bays 4 x 3.5-inch SATA 6 Gbps 8 x 3.5-inch SATA 6 Gbps • 12 x 3.5-inch SATA 6
Gbps bays
• 4 x 2.5-inch SATA 6
Gbps bays
Drive compatibility • 3.5-inch SATA hard disk drives
• 2.5-inch SATA hard disk drives
• 2.5-inch SATA solid-state drives
• 3.5-inch bays:
• 3.5-inch SATA
hard disk drives
• 2.5-inch SATA
hard disk drives
• 2.5-inch SATA
solid-state drives
• 2.5-inch bays:
• 2.5-inch SATA
solid-state drives
Drive tray type Key lock
Hot-swapping Supported
External I/O Ports & Expansion Slots
QNAP JBOD Enclosure User Guide
Product Overview 3
Component TL-D400S TL-D800S TL-D1600S
SFF ports 1 x SFF-8088 (drive bays
1-4)
2 x SFF-8088
• Port 1: Drive bays 1-4
• Port 2: Drive bays 5-8
4 x SFF-8088
• Port 1: 3.5-inch drive
bays 1-4
• Port 2: 3.5-inch drive
bays 5-8
• Port 3: 3.5-inch drive
bays 9-12
• Port 4: 2.5-inch drive
bays 1-4
Important
• Each SFF-8088 port supports four SATA 6 Gb/s lanes.
• These ports are only for connecting the host bus adapter to a
JBOD enclosure.
Interface
Switches • Power
Important
QNAP recommends waiting at least two seconds after powering
off the JBOD enclosure before powering it on again.
• Fan speed
• Audio alert
Dimensions
Form factor Tower
Dimensions (H x W
x D)
168.5 x 160.2 x 219.0 mm
(6.63 x 6.31 x 8.62 in)
188.2 x 329.3 x 279.6 mm
(7.41 x 12.96 x 11.01 in)
303.8 x 369.9 x 319.8 mm
11.96 x 14.56 x 12.59 in
Net weight 3.66 kg (8.06 lbs) 6.17 kg (13.6 lbs) 11.59 kg (25.5 lbs)
Other
Power supply unit 65W, 100-240V AC, 50/60
Hz
250W, 100-240V AC, 50/60
Hz
250W, 100-240V AC, 50/60
Hz
Warning
To reduce the risk of fire or electric shock, ensure that you only
connect the power cord to a properly grounded electrical outlet.
Sound level 19.7 db(A) 21 db(A) 25 db(A)
Note
The sound level was tested at a bystander position, which is within
one meter of the JBOD enclosure. The test device operated at low
speed with the maximum number of drives installed.
Fans System: 1 x 12 cm, 12V
DC smart fan
System: 2 x 12 cm, 12V
DC smart fans
System: 3 x 9.2 cm, 12V
DC smart fans
Warning
To avoid potential injury or damage to the components, do not
touch the fans while the device is connected to a power source.
QNAP JBOD Enclosure User Guide
Product Overview 4
Component TL-D400S TL-D800S TL-D1600S
Operating
temperature
0˚C to 40˚C (32˚F to 104˚F)
Relative humidity • Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
Security slot Kensington security slot
Host Bus Adapters
Component QXP-400eS-A1164 QXP-800eS-A1164 QXP-1600eS
Interface PCIe Gen3 x2 (16Gbps) PCIe Gen3 x4 (32Gbps) PCIe Gen3 x8
(64Gbps)
Form factor Low-profile Low-profile Low-profile
Dimensions (H x W x D) 104.65 x 68.9 x 12 mm
4.12 x 2.71 x 0.47 in
119.65 x 68.9 x 12 mm
4.71 x 2.71 x 0.47 in
119.65 x 68.9 x 12mm
4.71 x 2.71 x 0.47 in
Tip
Model specifications are subject to change without prior notice. To see the latest
specifications, go to https://www.qnap.com.
Package Contents
Item Quantity
JBOD enclosure 1
AC power adapter TL-D400S: 1
Power cord 1
Connector cables • TL-D400S: 1 x SFF-8088
• TL-D800S: 2 x SFF-8088
• TL-D1600S: 4 x SFF-8088 to SFF-8644
QXP host bus adapter • TL-D400S: QXP-400eS-A1164
• TL-D800S: QXP-800eS-A1164
• TL-D1600S: QXP-1600eS
Drive tray keys 2
Screws for 2.5-inch drives • TL-D400S: 12
• TL-D800S: 24
• TL-D1600S: 48
Screws for 3.5-inch drives • TL-D400S: 16
• TL-D800S: 32
• TL-D1600S: 64
Quick Installation Guide (QIG) 1
QNAP JBOD Enclosure User Guide
Product Overview 5
Components
Front Panel
TL-D400S
No. Component No. Component
1 Status LED 3 Fan error LED
2 Link LED 4 Drive LEDs
TL-D800S
No. Component No. Component
1 LCD panel 5 Fan error LED
QNAP JBOD Enclosure User Guide
Product Overview 6
No. Component No. Component
2 Enter button 6 Link LED
3 Select button 7 Status LED
4 Drive LEDs - -
TL-D1600S
No. Component No. Component
1 Enter button 5 Status LED
2 Select button 6 Drive LEDs
3 Fan error LED 7 LCD panel
4 Link LED - -
QNAP JBOD Enclosure User Guide
Product Overview 7
Rear Panel
TL-D400S
No. Component No. Component
1 Audio alert switch 5 Power input
2 SFF-8088 port (drive bays 1-4) 6 Kensington security slot
3 Fan speed switch 7 System fan
4 Power switch - -
TL-D800S
QNAP JBOD Enclosure User Guide
Product Overview 8
No. Component No. Component
1 Power input 5 Power switch
2 System fan 1 6 Fan speed switch
3 System fan 2 7 SFF-8088 ports
• Port 1: Drive bays 1-4
• Port 2: Drive bays 5-8
4 Kensington security slot 8 Audio alert switch
TL-D1600S
No. Component No. Component
1 System fans 5 SFF-8088 ports
• Port 1: 3.5-inch drive bays 1-4
• Port 2: 3.5-inch drive bays 5-8
• Port 3: 3.5-inch drive bays 9-12
• Port 4: 2.5-inch drive bays 1-4
2 Power input 6 Audio alert switch
3 Kensington security slot 7 Power switch
4 Fan speed switch - -
QNAP JBOD Enclosure User Guide
Product Overview 9
Drive Numbering
TL-D400S
TL-D800S
QNAP JBOD Enclosure User Guide
Product Overview 10
TL-D1600S
Safety Information
The following instructions help ensure personal safety and environmental safety. Read these instructions
carefully before performing any operations.
General Instructions
• The device should be stored in a secure location with restricted access, controlled through the use of a
tool, lock and key, or any means of security.
• Only qualified, skilled, and authorized persons with knowledge of all restrictions, safety precautions,
and installation and maintenance procedures should have physical access to the device.
• To avoid potential injury or damage to components, ensure that the drives and other internal system
components have cooled before touching them.
• Observe electrostatic discharge (ESD) procedures to avoid potential injury or damage to components.
Power
• To reduce the risk of fire or electric shock, ensure that you only connect the power cord to a properly
grounded electrical outlet.
•
Devices with redundant power supply may have one or more power supply unit (PSU) cords. To avoid
serious injuries, a trained service technician must disconnect all PSU cords from the device before
installing or replacing system components.
System Battery
• To avoid potential battery explosion, causing injury or damage to components, ensure that you replace
the existing battery with a battery of the same type.
QNAP JBOD Enclosure User Guide
Product Overview 11
• Dispose of used batteries properly according to local regulations or the instructions of the battery
manufacturer.
Moving Parts
•
Moving fan blades: Keep your body parts away from moving fan blades while the device is connected
to a power source.
•
Moving components: Keep your body parts away from other moving components.
Installation Requirements
Category Item
Environment • Room temperature: 0˚C to 40˚C (32˚F to 104˚F)
• Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
• Flat, anti-static surface without exposure to direct sunlight, liquids,
or chemicals
Important
• The device should be stored in a secure location
with restricted access, controlled through the use
of a tool, lock, and key, or any means of security.
• Only qualified, trained, and authorized
administrators with knowledge of all restrictions,
safety precautions, and installation and
maintenance procedures should have physical
access to the device.
QNAP JBOD Enclosure User Guide
Product Overview 12
Category Item
Hardware and peripherals • NAS or computer
• Storage drives
Tip
For the list of compatible drive models, go to https://
www.qnap.com/compatibility.
• One or more SFF-8088 connector cables
• QXP host bus adapter
Important
A QNAP QXP host bus adapter is required for
connecting the JBOD enclosure to a host device.
Third-party host bust adapters may not be compatible
with QNAP JBOD enclosures.
Tools • Phillips #1 or #2 screwdriver
• Anti-static wrist strap
Setting Up the JBOD Enclosure
1. Place the JBOD enclosure in an environment that meets the requirements.
For details, see Installation Requirements.
2. Install the drives.
For details, see the following topics:
•Installing 3.5-inch Drives on 3.5-inch Trays
•Installing 2.5-inch Drives on 3.5-inch Trays
•Installing Solid-State Drives on Solid-State Drive Trays
3. Connect the power cord.
4. Connect the JBOD enclosure to your NAS or computer.
For details, see the following topics:
•Connecting the JBOD Enclosure to a NAS
•Connecting the JBOD Enclosure to a Computer
5. Power on the JBOD enclosure.
QNAP JBOD Enclosure User Guide
Product Overview 13
3. Hardware Installation
This section provides information on installing drives and connecting the JBOD enclosure to a NAS or
computer.
Drive Installation
QNAP JBOD enclosures are compatible with 3.5-inch and 2.5-inch hard drives and 2.5-inch solid-state
drives.
Installing 3.5-inch Drives on 3.5-inch Trays
Warning
Observe electrostatic discharge (ESD) procedures to avoid damage to components.
1. Power off the JBOD enclosure.
2. Remove a drive tray.
a. Optional: Unlock the tray.
Note
The preinstalled drive trays come unlocked.
Important
Ensure that the drive tray keys are stored in a safe place.
b. Pull the handle to release the tray.
c. Pull the tray out.
QNAP JBOD Enclosure User Guide
Hardware Installation 14
3. Install a drive on the tray.
a. Remove the fastening panels from the sides of the tray.
b. Place the drive on the tray so that the holes on the sides of the drive are aligned with the holes on
the sides of the tray.
c. Attach the fastening panels.
QNAP JBOD Enclosure User Guide
Hardware Installation 15
d. Optional: Attach the screws to further secure the drive.
Important
QNAP recommends attaching the screws to the drive trays when transporting the device.
4. Load the tray into the drive bay.
a. Insert the tray into the bay.
b. Push the handle.
QNAP JBOD Enclosure User Guide
Hardware Installation 16
c. Optional: Lock the tray.
5. Power on the JBOD enclosure.
Note
The JBOD enclosure may take up to 30 seconds to detect the new drive.
Installing 2.5-inch Drives on 3.5-inch Trays
Warning
Observe electrostatic discharge (ESD) procedures to avoid damage to components.
1. Power off the JBOD enclosure.
QNAP JBOD Enclosure User Guide
Hardware Installation 17
2. Remove a drive tray.
a. Optional: Unlock the tray.
Note
The preinstalled drive trays come unlocked.
Important
Ensure that the drive tray keys are stored in a safe place.
b. Pull the handle to release the tray.
c. Pull the tray out.
3. Install a drive on the tray.
QNAP JBOD Enclosure User Guide
Hardware Installation 18
a. Remove the right fastening panel from the tray.
b. Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes
on the bottom of the tray.
c. Attach the screws.
4. Load the tray into the drive bay.
a. Insert the tray into the bay.
b. Push the handle.
QNAP JBOD Enclosure User Guide
Hardware Installation 19
c. Optional: Lock the tray.
5. Power on the JBOD enclosure.
Note
The JBOD enclosure may take up to 30 seconds to detect the new drive.
Installing Solid-State Drives on Solid-State Drive Trays
Warning
Observe electrostatic discharge (ESD) procedures to avoid damage to components.
1. Power off the JBOD enclosure.
QNAP JBOD Enclosure User Guide
Hardware Installation 20
2. Remove the drive tray.
a. Optional: Unlock the tray.
Note
The preinstalled drive trays come unlocked.
Important
Ensure that the drive tray keys are stored in a safe place.
b. Pull the tray handle outward.
c. Pull the tray out.
3. Install a drive on the tray.
QNAP JBOD Enclosure User Guide
Hardware Installation 21
a. Align the SATA connector on the drive with the opening at the end of the tray.
b. Place the drive on the tray.
4. Load the tray into the drive bay.
a. Insert the tray into the bay.
b. Push the handle.
c. Optional: Lock the tray.
QNAP JBOD Enclosure User Guide
Hardware Installation 22
5. Power on the JBOD enclosure.
Note
The JBOD enclosure may take up to 30 seconds to detect the new drive.
Connecting the JBOD Enclosure to a NAS
Important
• QTS can support a maximum of two JBOD enclosures.
• QNAP JBOD enclosures cannot be connected to more than one host at a time.
1. Power off the NAS.
2. Power off the JBOD enclosure.
3. Connect the JBOD enclosure to the NAS.
a. Connect one or more SFF-8088 connector cables to the SFF-8088 ports on the JBOD enclosure.
b. Connect one or more SFF-8088 connector cables to the SFF-8088 or SFF-8644 ports on the host
bus adapter installed in the NAS.
Note
Refer to the hardware installation section of the NAS user guide for instructions on installing
expansion cards.
Important
The QNAP QXP host bus adapter is required for connecting the JBOD enclosure to a host
device. Third-party host bus adapters may not be compatible with QNAP JBOD enclosures.
QNAP JBOD Enclosure User Guide
Hardware Installation 23
TL-D400S
TL-D800S
QNAP JBOD Enclosure User Guide
Hardware Installation 24
TL-D1600S
4. Power on the JBOD enclosure.
5. Power on the NAS.
6. Verify that the JBOD enclosure is recognized by the NAS.
a. Log on to QTS as administrator.
b. Go to Main Menu > Storage & Snapshots > Overview > Storage .
c. Verify that the JBOD enclosure are listed.
Note
The NAS may take up to 30 seconds to detect the JBOD enclosure and the installed drives.
Connecting the JBOD Enclosure to a Computer
Important
QNAP JBOD enclosures cannot be connected to more than one host at a time.
1. Power off the computer.
2. Power off the JBOD enclosure
3. Connect the JBOD enclosure to the computer.
a. Connect one or more SFF-8088 connector cables to the SFF-8088 ports on the JBOD enclosure.
b. Connect one or more SFF-8088 connector cables to the SFF-8088 or SFF-8644 ports on the host
bus adapter installed in the computer.
Note
Refer to the hardware installation instructions for the computer for information on installing
expansion cards.
QNAP JBOD Enclosure User Guide
Hardware Installation 25
Important
The QNAP QXP host bus adapter is required for connecting the JBOD enclosure to a host
device. Third-party host bus adapters may not be compatible with QNAP JBOD enclosures.
TL-D400S
TL-D800S
QNAP JBOD Enclosure User Guide
Hardware Installation 26
TL-D1600S
4. Power on the JBOD enclosure.
5. Power on the computer.
6. Verify that the JBOD enclosure is recognized by the computer.
a. Go to your computer's disk management utility or open QNAP JBOD Manager in Microsoft
Windows or Linux Ubuntu.
Note
To download QNAP JBOD Manager, go to https://download.qnap.com.
b. Verify that the JBOD enclosure is listed.
QNAP JBOD Enclosure User Guide
Hardware Installation 27
4. Basic Operations
This chapter describes basic operations of the JBOD enclosure.
LCD Panel
Some JBOD enclosures have an LCD panel that allows you to view status information.
Tip
• Press Enter to view the JBOD enclosure name and firmware version.
• Press Select to browse status messages.
Message Type System Message Description
System Status System Booting The JBOD enclosure is booting.
SFF8088 Port {1}
{2}
A host is connected to the port.
• {1}: Port ID
• {2}: Host server name
SFF8088 Port {1}
Unknown Host
A host is connected to the port but the host cannot
be identified.
{1}: Port ID
SFF8088 Port {1}
---
No host is connected to the port.
{1}: Port ID
Model Name
{1}
{1}: JBOD enclosure model name
Fan Speed Set
To {1}
{1}: Fan speed setting:
• Auto
• High
• Medium
• Low
Storage Mode
{1}
{1}: Storage mode:
• External Storage
• NAS Storage
QNAP JBOD Enclosure User Guide
Basic Operations 28
Message Type System Message Description
Event Port {1} Connected
To {2}
A host was connected to the port.
• {1}: Port ID
• {2}: Host server name
Fan Speed Set
To {1}
The fan speed setting was changed.
{1}: Fan speed setting:
• Auto
• High
• Medium
• Low
Error Port {1} Disconn.
From {2}
A host was disconnected from the port.
• {1}: Port ID
• {2}: Host server name
Fan {1} Error The fan is not functioning normally.
{1}: Fan ID
Temp. Warning The JBOD enclosure is overheated.
Note
The default temperature warning
threshold is 65°C.
Temp. Critical The JBOD enclosure is critically overheated.
Note
The temperature critical threshold is
70°C.
Confirmation Clear messages? Clear event and error messages.
Tip
• Press Select to toggle between Yes
and No.
• Press Enter to confirm.
LEDs
LEDs indicate system status and related information when the device is powered on. The following LED
information applies only when the drive is correctly installed and when the device is connected to the
network or to a host.
For details on the location of the LEDs, see Front Panel.
QNAP JBOD Enclosure User Guide
Basic Operations 29
LED Status Description
System Status Green The device is ready.
Red • The system fan is not functioning.
• The system temperature is over the threshold.
Link Green The device is connected to the host.
Off The device is not connected to the host.
Fan error Red The system fan is not functioning.
Drive Green • The device is powered on.
• The drive can be accessed.
Flashes green and red
alternately every 0.5 seconds
Data is being accessed.
Red • A drive read/write error occurred.
• The drive temperature is over the threshold.
Audio Alert
Note
The audio alert can be toggled on and off by using the audio alert switch on the rear panel.
Duration Frequency Description
Short beep (0.5 seconds) 1 • The link is up.
• The link is down.
Long beep (2 seconds) 3 (every 5 minutes) • The system fan is not functioning.
• The system temperature is over the threshold.
Note
• The default temperature warning
threshold is 65°C. You can set the
threshold to a temperature between
55°C and 69°C using QNAP JBOD
Manager.
• The temperature critical threshold is
70°C.
Fan Speed Switch
The rear panel includes a fan speed switch for manually configuring the speed of the system fans.
Fan speed settings:
• Auto
When set to Auto, the fan speed changes automatically according to the internal temperature of the
device.
• High
QNAP JBOD Enclosure User Guide
Basic Operations 30
• Medium
• Low
QNAP JBOD Enclosure User Guide
Basic Operations 31
5. Troubleshooting
This chapter describes basic troubleshooting information.
Forcing Storage & Snapshots or QNAP JBOD Manager to Recognize the JBOD
Enclosure
If Storage & Snapshots or QNAP JBOD Manager is unable to locate the JBOD enclosure during operation,
the drives or data may be faulty.
1. Power off the JBOD enclosure.
2. Remove all drives.
3. Power on the JBOD enclosure.
4. Locate the JBOD enclosure using Storage & Snapshots or QNAP JBOD Manager.
5. Reinsert the drives.
6. Continue with operation.
Hot-Swapping Failed Drives
The JBOD enclosure supports hot-swapping of drives in the following situations:
• RAID 1: One member drive fails
• RAID 5: One member drive fails
• RAID 10:
• One member drive fails
• Two member drives fail (one in bay 1 or 2 and one in bay 3 or 4)
1. Log on to QTS.
2. Go to Main Menu > Storage & Snapshots > Storage > External Storage .
3. Locate the failed drive.
4. Prepare a new hard drive with a capacity that is the same as or larger than the failed hard drive.
5. Remove the failed drive from the JBOD enclosure.
6. Wait for 30 seconds or until the JBOD enclosure beeps.
7. Remove the failed drive from the drive tray.
8. Insert the new drive into the drive tray.
9. Install the new drive.
The JBOD enclosure beeps.
10. Wait for 30 seconds or until the JBOD enclosure beeps.
11. Go to Main Menu > Storage & Snapshots > Storage > Storage/Snapshots .
QNAP JBOD Enclosure User Guide
Troubleshooting 32
12. Locate the volume that contains the new drive and then verify that the status is Rebuilding.
Support and Other Resources
QNAP provides the following resources:
Resource URL
Documentation https://docs.qnap.com
Service Portal https://service.qnap.com
Downloads https://download.qnap.com
Community Forum https://forum.qnap.com
QNAP JBOD Enclosure User Guide
Troubleshooting 33
6. Glossary
QTS
QNAP NAS operating system
QNAP JBOD Manager
Software utility for Windows, Linux, and macOS that allows you to view and configure QNAP JBOD
enclosures
Storage & Snapshots
QTS utility that allows you to view and configure QNAP JBOD enclosures connected to a QNAP NAS
QNAP JBOD Enclosure User Guide
Glossary 34
7. Notices
This chapter provides information about warranty, disclaimers, licensing, and federal regulations.
Limited Warranty
QNAP offers limited warranty service on our products. Your QNAP-branded hardware product is warranted
against defects in materials and workmanship for a period of one (1) year or more from the date printed on
the invoice. ("Warranty Period"). Please review your statutory rights at www.qnap.com/warranty, which may
be amended from time to time by QNAP in its discretion.
Disclaimer
Information in this document is provided in connection with products of QNAP Systems, Inc. (the "QNAP").
No license, express or implied, by estoppels or otherwise, to any intellectual property rights is granted by this
document. Except as provided in QNAP's terms and conditions of sale for such products, QNAP assumes no
liability whatsoever, and QNAP disclaims any express or implied warranty, relating to sale and/or use of
QNAP products including liability or warranties relating to fitness for a particular purpose, merchantability, or
infringement of any patent, copyright or other intellectual property right.
QNAP products are not intended for use in medical, life saving, life sustaining, critical control or safety
systems, or in nuclear facility applications.
In no event shall QNAP’s liability exceed the price paid for the product from direct, indirect, special,
incidental, or consequential damages resulting from the use of the product, its accompanying software, or its
documentation. QNAP makes no warranty or representation, expressed, implied, or statutory, with respect to
its products or the contents or use of this documentation and all accompanying software, and specifically
disclaims its quality, performance, merchantability, or fitness for any particular purpose. QNAP reserves the
right to revise or update its products, software, or documentation without obligation to notify any individual or
entity.
Back up the system periodically to avoid any potential data loss is recommended. QNAP disclaims any
responsibility of all sorts of data loss or recovery.
Should you return any components of the package of QNAP products such as NAS (Network Attached
Storage) for refund or maintenance, make sure they are carefully packed for shipping. Any form of damages
due to improper packaging will not be compensated.
All the features, functionality, and other product specifications are subject to change without prior notice or
obligation. Information contained herein is subject to change without notice.
Further, the ® or ™ symbols are not used in the text.
GNU Public License
Version 3, 29 June 2007
Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not
allowed.
Preamble
The GNU General Public License is a free, copy left license for software and other kinds of works.
The licenses for most software and other practical works are designed to take away your freedom to share
and change the works. By contrast, the GNU General Public License is intended to guarantee your freedom
to share and change all versions of a program--to make sure it remains free software for all its users. We, the
QNAP JBOD Enclosure User Guide
Notices 35
Free Software Foundation, use the GNU General Public License for most of our software; it applies also to
any other work released this way by its authors. You can apply it to your programs, too.
When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are
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To protect your rights, we need to prevent others from denying you these rights or asking you to surrender
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For example, if you distribute copies of such a program, whether gratis or for a fee, you must pass on to the
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Developers that use the GNU GPL protect your rights with two steps: (1) assert copyright on the software,
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The precise terms and conditions for copying, distribution and modification follow.
Terms and Conditions
1. Definitions.
“This License” refers to version 3 of the GNU General Public License.
“Copyright” also means copyright-like laws that apply to other kinds of works, such as semiconductor
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“The Program” refers to any copyrightable work licensed under this License. Each licensee is
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To “modify” a work means to copy from or adapt all or part of the work in a fashion requiring copyright
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A “covered work” means either the unmodified Program or a work based on the Program.
To “propagate” a work means to do anything with it that, without permission, would make you directly or
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To “convey” a work means any kind of propagation that enables other parties to make or receive
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An interactive user interface displays “Appropriate Legal Notices” to the extent that it includes a
convenient and prominently visible feature that (1) displays an appropriate copyright notice, and (2)
QNAP JBOD Enclosure User Guide
Notices 36
tells the user that there is no warranty for the work (except to the extent that warranties are provided),
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2. Source Code.
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The “System Libraries” of an executable work include anything, other than the work as a whole, that (a)
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The Corresponding Source need not include anything that users can regenerate automatically from
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The Corresponding Source for a work in source code form is that same work.
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All rights granted under this License are granted for the term of copyright on the Program, and are
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You may make, run and propagate covered works that you do not convey, without conditions so long as
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Conveying under any other circumstances is permitted solely under the conditions stated below.
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No covered work shall be deemed part of an effective technological measure under any applicable law
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When you convey a covered work, you waive any legal power to forbid circumvention of technological
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work as a means of enforcing, against the work's users, your or third parties' legal rights to forbid
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5. Conveying Verbatim Copies.
QNAP JBOD Enclosure User Guide
Notices 37
You may convey verbatim copies of the Program's source code as you receive it, in any medium,
provided that you conspicuously and appropriately publish on each copy an appropriate copyright
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You may charge any price or no price for each copy that you convey, and you may offer support or
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You may convey a work based on the Program, or the modifications to produce it from the Program, in
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A compilation of a covered work with other separate and independent works, which are not by
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the compilation and its resulting copyright are not used to limit the access or legal rights of the
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You may convey a covered work in object code form under the terms of sections 4 and 5, provided that
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customarily used for software interchange.
b. Convey the object code in, or embodied in, a physical product (including a physical distribution
medium), accompanied by a written offer, valid for at least three years and valid for as long as you
offer spare parts or customer support for that product model, to give anyone who possesses the
object code either (1) a copy of the Corresponding Source for all the software in the product that
is covered by this License, on a durable physical medium customarily used for software
interchange, for a price no more than your reasonable cost of physically performing this conveying
of source, or (2) access to copy the Corresponding Source from a network server at no charge.
c. Convey individual copies of the object code with a copy of the written offer to provide the
Corresponding Source. This alternative is allowed only occasionally and noncommercially, and
only if you received the object code with such an offer, in accord with subsection 6b.
d. Convey the object code by offering access from a designated place (gratis or for a charge), and
offer equivalent access to the Corresponding Source in the same way through the same place at
no further charge. You need not require recipients to copy the Corresponding Source along with
QNAP JBOD Enclosure User Guide
Notices 38
the object code. If the place to copy the object code is a network server, the Corresponding
Source may be on a different server (operated by you or a third party) that supports equivalent
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“Installation Information” for a User Product means any methods, procedures, authorization keys,
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If you convey an object code work under this section in, or with, or specifically for use in, a User
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neither you nor any third party retains the ability to install modified object code on the User
Product (for example, the work has been installed in ROM).
The requirement to provide Installation Information does not include a requirement to continue to
provide support service, warranty, or updates for a work that has been modified or installed by the
recipient, or for the User Product in which it has been modified or installed. Access to a network
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Corresponding Source conveyed, and Installation Information provided, in accord with this section
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public in source code form), and must require no special password or key for unpacking, reading
or copying.
8. Additional Terms.
“Additional permissions” are terms that supplement the terms of this License by making exceptions
from one or more of its conditions. Additional permissions that are applicable to the entire Program
shall be treated as though they were included in this License, to the extent that they are valid under
applicable law. If additional permissions apply only to part of the Program, that part may be used
separately under those permissions, but the entire Program remains governed by this License without
regard to the additional permissions.
When you convey a copy of a covered work, you may at your option remove any additional permissions
from that copy, or from any part of it. (Additional permissions may be written to require their own
removal in certain cases when you modify the work.) You may place additional permissions on material,
added by you to a covered work, for which you have or can give appropriate copyright permission.
Notwithstanding any other provision of this License, for material you add to a covered work, you may (if
authorized by the copyright holders of that material) supplement the terms of this License with terms:
QNAP JBOD Enclosure User Guide
Notices 39
a. Disclaiming warranty or limiting liability differently from the terms of sections 15 and 16 of this
License; or
b. Requiring preservation of specified reasonable legal notices or author attributions in that material
or in the Appropriate Legal Notices displayed by works containing it; or
c. Prohibiting misrepresentation of the origin of that material, or requiring that modified versions of
such material be marked in reasonable ways as different from the original version; or
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liability that these contractual assumptions directly impose on those licensors and authors.
All other non-permissive additional terms are considered “further restrictions” within the meaning
of section 10. If the Program as you received it, or any part of it, contains a notice stating that it is
governed by this License along with a term that is a further restriction, you may remove that term.
If a license document contains a further restriction but permits relicensing or conveying under this
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provided that the further restriction does not survive such relicensing or conveying.
If you add terms to a covered work in accord with this section, you must place, in the relevant
source files, a statement of the additional terms that apply to those files, or a notice indicating
where to find the applicable terms.
Additional terms, permissive or non-permissive, may be stated in the form of a separately written
license, or stated as exceptions; the above requirements apply either way.
9. Termination.
You may not propagate or modify a covered work except as expressly provided under this License. Any
attempt otherwise to propagate or modify it is void, and will automatically terminate your rights under
this License (including any patent licenses granted under the third paragraph of section 11).
However, if you cease all violation of this License, then your license from a particular copyright holder is
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license, and (b) permanently, if the copyright holder fails to notify you of the violation by some
reasonable means prior to 60 days after the cessation.
Moreover, your license from a particular copyright holder is reinstated permanently if the copyright
holder notifies you of the violation by some reasonable means, this is the first time you have received
notice of violation of this License (for any work) from that copyright holder, and you cure the violation
prior to 30 days after your receipt of the notice.
Termination of your rights under this section does not terminate the licenses of parties who have
received copies or rights from you under this License. If your rights have been terminated and not
permanently reinstated, you do not qualify to receive new licenses for the same material under section
10.
10. Acceptance Not Required for Having Copies.
You are not required to accept this License in order to receive or run a copy of the Program. Ancillary
propagation of a covered work occurring solely as a consequence of using peer-to-peer transmission to
receive a copy likewise does not require acceptance. However, nothing other than this License grants
you permission to propagate or modify any covered work. These actions infringe copyright if you do not
accept this License. Therefore, by modifying or propagating a covered work, you indicate your
acceptance of this License to do so.
11. Automatic Licensing of Downstream Recipients.
Each time you convey a covered work, the recipient automatically receives a license from the original
licensors, to run, modify and propagate that work, subject to this License. You are not responsible for
enforcing compliance by third parties with this License.
QNAP JBOD Enclosure User Guide
Notices 40
An “entity transaction” is a transaction transferring control of an organization, or substantially all assets
of one, or subdividing an organization, or merging organizations. If propagation of a covered work
results from an entity transaction, each party to that transaction who receives a copy of the work also
receives whatever licenses to the work the party's predecessor in interest had or could give under the
previous paragraph, plus a right to possession of the Corresponding Source of the work from the
predecessor in interest, if the predecessor has it or can get it with reasonable efforts.
You may not impose any further restrictions on the exercise of the rights granted or affirmed under this
License. For example, you may not impose a license fee, royalty, or other charge for exercise of rights
granted under this License, and you may not initiate litigation (including a cross-claim or counterclaim in
a lawsuit) alleging that any patent claim is infringed by making, using, selling, offering for sale, or
importing the Program or any portion of it.
12. Patents.
A “contributor” is a copyright holder who authorizes use under this License of the Program or a work on
which the Program is based. The work thus licensed is called the contributor's “contributor version”.
A contributor's “essential patent claims” are all patent claims owned or controlled by the contributor,
whether already acquired or hereafter acquired, that would be infringed by some manner, permitted by
this License, of making, using, or selling its contributor version, but do not include claims that would be
infringed only as a consequence of further modification of the contributor version. For purposes of this
definition, “control” includes the right to grant patent sublicenses in a manner consistent with the
requirements of this License.
Each contributor grants you a non-exclusive, worldwide, royalty-free patent license under the
contributor's essential patent claims, to make, use, sell, offer for sale, import and otherwise run, modify
and propagate the contents of its contributor version.
In the following three paragraphs, a “patent license” is any express agreement or commitment, however
denominated, not to enforce a patent (such as an express permission to practice a patent or covenant
not to sue for patent infringement). To “grant” such a patent license to a party means to make such an
agreement or commitment not to enforce a patent against the party.
If you convey a covered work, knowingly relying on a patent license, and the Corresponding Source of
the work is not available for anyone to copy, free of charge and under the terms of this License, through
a publicly available network server or other readily accessible means, then you must either (1) cause
the Corresponding Source to be so available, or (2) arrange to deprive yourself of the benefit of the
patent license for this particular work, or (3) arrange, in a manner consistent with the requirements of
this License, to extend the patent license to downstream recipients. “Knowingly relying” means you
have actual knowledge that, but for the patent license, your conveying the covered work in a country, or
your recipient's use of the covered work in a country, would infringe one or more identifiable patents in
that country that you have reason to believe are valid.
If, pursuant to or in connection with a single transaction or arrangement, you convey, or propagate by
procuring conveyance of, a covered work, and grant a patent license to some of the parties receiving
the covered work authorizing them to use, propagate, modify or convey a specific copy of the covered
work, then the patent license you grant is automatically extended to all recipients of the covered work
and works based on it.
A patent license is “discriminatory” if it does not include within the scope of its coverage, prohibits the
exercise of, or is conditioned on the non-exercise of one or more of the rights that are specifically
granted under this License. You may not convey a covered work if you are a party to an arrangement
with a third party that is in the business of distributing software, under which you make payment to the
third party based on the extent of your activity of conveying the work, and under which the third party
grants, to any of the parties who would receive the covered work from you, a discriminatory patent
license (a) in connection with copies of the covered work conveyed by you (or copies made from those
copies), or (b) primarily for and in connection with specific products or compilations that contain the
covered work, unless you entered into that arrangement, or that patent license was granted, prior to 28
March 2007.
Nothing in this License shall be construed as excluding or limiting any implied license or other defenses
to infringement that may otherwise be available to you under applicable patent law.
13. No Surrender of Others' Freedom.
QNAP JBOD Enclosure User Guide
Notices 41
If conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the
conditions of this License, they do not excuse you from the conditions of this License. If you cannot
convey a covered work so as to satisfy simultaneously your obligations under this License and any
other pertinent obligations, then as a consequence you may not convey it at all. For example, if you
agree to terms that obligate you to collect a royalty for further conveying from those to whom you
convey the Program, the only way you could satisfy both those terms and this License would be to
refrain entirely from conveying the Program.
14. Use with the GNU Affero General Public License.
Notwithstanding any other provision of this License, you have permission to link or combine any
covered work with a work licensed under version 3 of the GNU Affero General Public License into a
single combined work, and to convey the resulting work. The terms of this License will continue to apply
to the part which is the covered work, but the special requirements of the GNU Affero General Public
License, section 13, concerning interaction through a network will apply to the combination as such.
15. Revised Versions of this License.
The Free Software Foundation may publish revised and/or new versions of the GNU General Public
License from time to time. Such new versions will be similar in spirit to the present version, but may
differ in detail to address new problems or concerns.
Each version is given a distinguishing version number. If the Program specifies that a certain numbered
version of the GNU General Public License “or any later version” applies to it, you have the option of
following the terms and conditions either of that numbered version or of any later version published by
the Free Software Foundation. If the Program does not specify a version number of the GNU General
Public License, you may choose any version ever published by the Free Software Foundation.
If the Program specifies that a proxy can decide which future versions of the GNU General Public
License can be used, that proxy's public statement of acceptance of a version permanently authorizes
you to choose that version for the Program.
Later license versions may give you additional or different permissions. However, no additional
obligations are imposed on any author or copyright holder as a result of your choosing to follow a later
version.
16. Disclaimer of Warranty.
THERE IS NO WARRANTY FOR THE PROGRAM, TO THE EXTENT PERMITTED BY APPLICABLE
LAW. EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR
OTHER PARTIES PROVIDE THE PROGRAM “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO
THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU. SHOULD THE PROGRAM
PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY SERVICING, REPAIR OR
CORRECTION.
17. Limitation of Liability.
IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY
COPYRIGHT HOLDER, OR ANY OTHER PARTY WHO MODIFIES AND/OR CONVEYS THE
PROGRAM AS PERMITTED ABOVE, BE LIABLE TO YOU FOR DAMAGES, INCLUDING ANY
GENERAL, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE
OR INABILITY TO USE THE PROGRAM (INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR
DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES
OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS), EVEN IF
SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES.
18. Interpretation of Sections 16 and 17.
If the disclaimer of warranty and limitation of liability provided above cannot be given local legal effect
according to their terms, reviewing courts shall apply local law that most closely approximates an
absolute waiver of all civil liability in connection with the Program, unless a warranty or assumption of
liability accompanies a copy of the Program in return for a fee.
QNAP JBOD Enclosure User Guide
Notices 42
END OF TERMS AND CONDITIONS
FCC Notice
FCC Class B Notice
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired
operation.
Note
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/television technician for help.
Important
Any modifications made to this device that are not approved by QNAP Systems, Inc. may
void the authority granted to the user by the FCC to operate this equipment.
CE Notice
This QNAP NAS complies with CE Compliance Class B.
QNAP JBOD Enclosure User Guide
Notices 43
SJ/T 11364-2006
本产品符合中国 RoHS 标准。以下表格标示此产品中某有毒物质的含量符合中国
RoHS 标准规定的限量要求。
本产品上会附有”环境友好使用期限”的标签，此期限是估算这些物质”不会有泄漏或突变”的年限。本产品
可能包含有较短的环境友好使用期限的可替换元件，像是电池或灯管，这些元件将会单独标示出来。
部件名称 有毒有害物质或元素
铅
(Pb)
汞
(Hg)
镉
(Cd)
六价铬
(CR(VI))
多溴联苯
(PBB)
多溴二苯醚
(PBDE)
壳体 0 0 0 0 0 0
显示 0 0 0 0 0 0
印刷电路板 0 0 0 0 0 0
金属螺帽 0 0 0 0 0 0
电缆组装 0 0 0 0 0 0
风扇组装 0 0 0 0 0 0
电力供应组装 0 0 0 0 0 0
电池 0 0 0 0 0 0
O: 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ/T11363-2006 标准规定的限量要求以下。
X: 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ/T11363-2006 标准规定的限量要求。
VCCI Notice
VCCI–B
QNAP JBOD Enclosure User Guide
Notices 44
BSMI Notice
QNAP JBOD Enclosure User Guide
Notices 45