Table of Contents
QNAP TS-1253BU-RP-8G 120TB (12x 10TB Seagate Exos Enterprise HDD) 1 User Manual
Displayed below is the user manual for TS-1253BU-RP-8G 120TB (12x 10TB Seagate Exos Enterprise HDD) 1 by QNAP which is a product in the NAS & Storage Servers category. This manual has pages.
Related Manuals
TS-x53BU
TS-453BU
TS-853BU
TS-1253BU
TS-453BU-RP
TS-853BU-RP
TS-1253BU-RP
User Guide
Document Version: 1
07/09/2017
Contents
1. Preface
About This Guide.......................................................................................................................................... 3
Audience.......................................................................................................................................................3
Document Conventions................................................................................................................................ 3
2. Product Overview
About the TS-x53BU.....................................................................................................................................4
Hardware Specifications............................................................................................................................... 4
Package Contents........................................................................................................................................ 6
Components................................................................................................................................................. 6
Front Panel...............................................................................................................................................7
Rear Panel................................................................................................................................................8
System Board.........................................................................................................................................10
Drive Numbering.....................................................................................................................................10
Installation Requirements............................................................................................................................11
Setting Up the NAS.....................................................................................................................................11
3. Installation and Configuration
Hardware Installation.................................................................................................................................. 13
Drive Installation.....................................................................................................................................13
Installing Expansion Cards.....................................................................................................................17
Replacing Memory Modules...................................................................................................................23
Adding USB Expansion Units.................................................................................................................30
Rail Kits.................................................................................................................................................. 31
Installing Handles................................................................................................................................... 31
Hot-swapping Redundant Power Supply Units.......................................................................................33
QTS Installation.......................................................................................................................................... 34
Installing QTS Using Qfinder Pro........................................................................................................... 34
Installing QTS Using the Cloud Key....................................................................................................... 36
Installing QTS Using an HDMI Connection............................................................................................ 37
4. Basic Operations
Power Button.............................................................................................................................................. 39
Reset Button............................................................................................................................................... 39
LEDs........................................................................................................................................................... 39
Beep Alarm................................................................................................................................................. 41
5. Troubleshooting
Forcing Qfinder Pro or myQNAPcloud to Locate the NAS......................................................................... 43
Hot-swapping Failed Drives........................................................................................................................43
Recovering Unintentionally Removed Healthy Drives................................................................................ 44
Support and Other Resources.................................................................................................................... 44
6. Glossary
CloudKey.................................................................................................................................................... 45
CloudLink....................................................................................................................................................45
myQNAPcloud............................................................................................................................................ 45
myQNAPcloud ID........................................................................................................................................45
Qfinder Pro................................................................................................................................................. 45
QTS.............................................................................................................................................................45
TS-x53BU User Guide
1
7. Notices
Limited Warranty.........................................................................................................................................46
Disclaimer................................................................................................................................................... 46
GNU Public License....................................................................................................................................46
FCC Notice................................................................................................................................................. 54
CE Notice....................................................................................................................................................54
SJ/T 11364-2006.........................................................................................................................................54
2
1. Preface
About This Guide
This guide provides information on the QNAP TS-x53BU NAS and step-by-step instructions on installing the
hardware. It also provides instructions on basic operations and troubleshooting information.
Audience
This document is intended for consumers and storage administrators. This guide assumes that the user has
a basic understanding of storage and backup concepts.
Document Conventions
Symbol Description
Notes provide default configuration settings and other supplementary
information.
Important notes provide information on required configuration settings and other
critical information.
Tips provide recommendations or alternative methods of performing a task or
configuring settings.
Warnings provide information, that when ignored, may result to potential loss,
injury, or even death.
TS-x53BU User Guide
Preface 3
2. Product Overview
This chapter provides basic information about the QNAP TS-x53BU NAS.
About the TS-x53BU
The TS-x53BU is powered by an Intel® Celeron® J3455 quad-core 1.5 GHz processor and up to 8 GB
DDR3L memory. The NAS provides four, eight, or twelve hot-swappable SATA drive bays that support both
hard disk drives and solid-state drives. The TS-x53BU also features four gigabit Ethernet ports, four USB 3.0
ports, one HDMI port, and one PCIe 2.0 x2 slot for various applications and expansion options.
Hardware Specifications
Note
Modifying the hardware or software of your QNAP product invalidates the warranty. QNAP
is not responsible for any damage or data loss caused by unauthorized modifications and
installation of unsupported third-party applications.
Ordering P/N Drive Bays Power Supply Memory
TS-453BU
TS-453BU-4G 4 Single 4 GB
TS-453BU-8G 8 GB
TS-453BU-RP
TS-453BU-RP-4G 4 Redundant 4 GB
TS-453BU-RP-8G 8 GB
TS-853BU
TS-853BU-4G 8 Single 4 GB
TS-853BU-8G 8 GB
TS-853BU-RP
TS-853BU-RP-4G 8 Redundant 4 GB
TS-853BU-RP-8G 8 GB
TS-1253BU
TS-1253BU-4G 12 Single 4 GB
TS-1253BU-8G 8 GB
TS-1253BU-RP
TS-1253BU-RP-4G 12 Redundant 4 GB
TS-1253BU-RP-8G 8 GB
Component TS-453BU
TS-453BU-RP
TS-853BU
TS-853BU-RP
TS-1253BU
TS-1253BU-RP
Processor
CPU Intel® Celeron® J3455 quad-core 1.5 GHz processor (burst up to 2.3 GHz)
Architecture 64-bit
Encryption engine AES-256
Memory
TS-x53BU User Guide
Product Overview 4
Component TS-453BU
TS-453BU-RP
TS-853BU
TS-853BU-RP
TS-1253BU
TS-1253BU-RP
Pre-installed memory • 4 GB memory: 2 x 2 GB SODIMM DDR3L
• 8 GB memory: 2 x 4 GB SODIMM DDR3L
Note
• Use only QNAP memory modules to maintain system
performance and stability. For NAS devices with more
than one memory slot, use QNAP modules with identical
specifications.
• Using unsupported modules may degrade performance,
cause errors, or prevent the operating system from
starting.
Total memory slots 2 x SODIMM DDR3L
Maximum memory 8 GB (2 x 4 GB)
Storage
Drive bays 4 8 12
Drive compatibility • 3.5-inch SATA hard disk drives
• 2.5-inch SATA hard disk drives
• 2.5-inch SATA solid state drives
SSD cache acceleration
support
• Drive bays 1 to 2
• Optional: SSD using PCIe expansion slot
Hot-swappable Yes
Note
The following are not hot-swappable:
• M.2 SSDs
• SSD cache drives
• SSDs using PCIe expansion slots
Network
Gigabit Ethernet ports 4 x RJ45
External I/O Ports & Expansion Slots
PCIe slots 1 x PCIe 2.0 x2
USB ports 4 x USB 3.0
HDMI outputs 1 x HDMI 1.4b (up to 3840 x 2160 @ 30Hz resolution)
Interface
Maintenance port 1 x 3.5 mm console port
Dimensions
Form factor 1U rackmount 2U rackmount 2U rackmount
Dimensions (H x W x D) 44 x 439 x 499 mm
1.73 x 17.28 x 19.65 inch
89 x 482 x 534 mm
3.5 x 18.98 x 21.02 inch
89 x 482 x 534 mm
3.5 x 18.98 x 21.02 inch
Net weight 7.63 kg (16.82 lb) 11.02 kg (24.29 lb) 16.14 kg (35.58 lb)
TS-x53BU User Guide
Product Overview 5
Component TS-453BU
TS-453BU-RP
TS-853BU
TS-853BU-RP
TS-1253BU
TS-1253BU-RP
Rail compatibility RAIL-B02
Other
Power supply unit • TS-453BU: 250W,
100-240V AC, 50/60
Hz
• TS-453U-RP: 2 x
250W, 100-240V AC,
50/60 Hz
• TS-853BU: 250W,
100-240V AC, 50/60
Hz
• TS-853BU-RP: 2 x
250W, 100-240V AC,
50/60 Hz
• TS-1253BU: 350W,
100-240V AC, 50/60
Hz
• TS-1253BU-RP: 2 x
250W, 100-240V AC,
50/60 Hz
Fans System: 2 x 40 mm System: 2 x 70 mm System: 2 x 70 mm
Operating temperature 0 to 40˚C (32 to 104˚F)
Relative humidity • Non-condensing relative humidity: 5 to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
Note
Model specifications are subject to change without prior notice. To see the latest
specifications, go to https://www.qnap.com
Package Contents
Item Quantity
TS-x53BU NAS 1
Power cords • TS-x53BU models: 1
• TS-x53BU-RP models: 2
Ethernet cables 2 x gigabit RJ45
Screws for 3.5-inch drives • TS-453BU, TS-453BU-RP: 16
• TS-853BU, TS-853BU-RP: 32
• TS-1253BU, TS-1253BU-RP: 48
Screws for 2.5-inch drives • TS-453BU, TS-453BU-RP: 12
• TS-853BU, TS-853BU-RP: 24
• TS-1253BU, TS-1253BU-RP: 36
Handle kit • TS-453BU, TS-453BU-RP:
• 2 x handles
• 2 x angle brackets
• 8 x screws
Quick Installation Guide (QIG) 1
Components
TS-x53BU User Guide
Product Overview 6
Front Panel
TS-853BU, TS-853BU-RP, TS-1253BU, TS-1253BU-RP
No. Component No. Component
1 Power button 4 Gigabit Ethernet LED
2 Status LED 5 Drive status LED
3 Expansion unit LED - -
TS-453BU, TS-453BU-RP
No. Component No. Component
1 Status LED 5 Drive 4 LED
2 Drive 1 LED 6 Gigabit Ethernet LED
TS-x53BU User Guide
Product Overview 7
No. Component No. Component
3 Drive 2 LED 7 Power button
4 Drive 3 LED - -
Rear Panel
TS-453BU, TS-853BU, TS-1253BU
No. Component No. Component
1 Case cover screw 9 PCIe cover
2 USB 3.0 port 10 HDMI port
3 Gigabit port 4 11 Gigabit port 2
4 Gigabit port 3 12 USB 3.0 port
5 USB 3.0 port 13 USB 3.0 port
Note
This USB port does not support
connecting to an expansion unit.
6 Gigabit port 1 14 COM port
7 Case cover screw 15 Reset button
8 Power port - -
TS-x53BU User Guide
Product Overview 8
TS-453BU-RP, TS-853BU-RP, TS-1253BU-RP
No. Component No. Component
1 Case cover screw 10 Power port
2 USB 3.0 port 11 Power supply unit
3 Gigabit port 4 12 PCIe cover
4 Gigabit port 3 13 HDMI port
5 USB 3.0 port 14 Gigabit port 2
6 Gigabit port 1 15 USB 3.0 port
7 Case cover screw 16 USB 3.0 port
Note
This USB port does not support
connecting to an expansion unit.
8 Power supply unit 17 COM port
9 Power port 18 Reset button
TS-x53BU User Guide
Product Overview 9
System Board
No. Component No. Component
1 PCIe 2.0 x2 slot 3 SODIMM memory slot 2
2 SODIMM memory slot 1 - -
Drive Numbering
TS-453BU, TS-453BU-RP
TS-853BU, TS-853BU-RP
TS-x53BU User Guide
Product Overview 10
TS-1253BU, TS-1253BU-RP
Installation Requirements
Category Item
Environment • Room temperature: 0 to 40˚C (32 to 104˚F)
• Non-condensing relative humidity: 5 to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
• Flat, anti-static surface with no exposure to direct sunlight, liquids,
and chemicals
Hardware and peripherals • Storage drives
For details on compatible drives, go to https://www.qnap.com/
compatibility/.
• Network cable
Tools • Phillips #1 or #2 screwdriver
• Anti-static wrist strap
Setting Up the NAS
1. Place your NAS device in an environment that meets the requirements.
For details, see Installation Requirements.
2. Install the NAS on a rack.
For details, see the following topics:
•Rail Kits
•Installing Handles
3. Install the drives.
For details, see the following topics:
•Installing 3.5-inch Hard Drives
•Installing 2.5-inch Hard Drives or Solid State Drives
4. Connect the power cord and all applicable cables.
5. Power on the NAS.
6. Install QTS.
TS-x53BU User Guide
Product Overview 11
3. Installation and Configuration
This chapter provides specific hardware and firmware installation and configuration steps.
Hardware Installation
This section provides information on installing drives, memory modules, and expansion cards.
Drive Installation
The TS-x53BU is compatible with 3.5-inch and 2.5-inch hard drives, and 2.5-inch solid state drives.
Installing 3.5-inch Hard Drives
Warning
• Installing a drive deletes all data on the drive.
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
1. Power off the NAS.
2. Remove the drive tray.
a. Pull the handle to release the tray.
b. Pull the tray out.
3. Install a drive on the tray.
a. Place the tray on the drive so that the holes on the tray are aligned with those on the drive.
b. Attach the screws to lock the drive to the tray.
TS-x53BU User Guide
Installation and Configuration 13
4. Load the drive tray into the drive bay.
a. Insert the tray into the bay.
b. Push the handle until it is locked into place.
5. Power on the NAS.
TS-x53BU User Guide
Installation and Configuration 14
Installing 2.5-inch Hard Drives or Solid State Drives
Warning
• Installing a drive deletes all data on the drive.
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
1. Power off the NAS.
2. Remove the drive tray.
a. Pull the handle to release the tray.
b. Pull the tray out.
3. Install a drive on the tray.
a. Place the tray on the drive so that the holes on the tray are aligned with those on the drive.
b. Attach the screws to lock the drive to the tray.
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Installation and Configuration 15
4. Load the drive tray into the drive bay.
a. Insert the tray into the bay.
b. Push the handle until it is locked into place.
5. Power on the NAS.
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Installation and Configuration 16
Installing Expansion Cards
QNAP-branded expansion cards purchased from the company website are shipped with the brackets
necessary to fit all QNAP NAS models.
For details on supported expansion cards and brackets, go to http://www.qnap.com/compatibility
Warning
• Only qualified personnel should perform the following steps. Failure to follow
instructions can result in serious injury or death.
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
1. Check the expansion cards and brackets supported by your model on the QNAP website.
a. Go to www.qnap.com/compatibility.
b. Click Search by NAS.
c. Specify the number of bays and the specific model of your NAS.
d. Under Category, select Expansion Card.
e. Locate the expansion card model in the list and then click the corresponding Note icon.
2. Power off the NAS.
3. Disconnect the power cord from the electrical outlet.
4. Disconnect all cables and external attachments.
5. Remove the case cover.
• TS-853BU, TS-853BU-RP, TS-1253BU, TS-1253BU-RP
1. Loosen the screws that secure the case cover to the chassis.
TS-x53BU User Guide
Installation and Configuration 17
2. Slide the case cover back.
3. Pull the case cover up until it completely detaches from the chassis.
• TS-453BU, TS-453BU-RP
1. Remove the screws that secure the case cover to the chassis.
2. Slide the case cover back.
3. Pull the case cover up until it completely detaches from the chassis.
TS-x53BU User Guide
Installation and Configuration 18
6. Optional: Attach the QNAP bracket to the expansion card.
a. Remove all screws of the existing bracket.
b. Carefully pull the bracket away from the card.
c. Attach the QNAP bracket to the card using the same screws.
TS-x53BU User Guide
Installation and Configuration 19
d. Verify that the bracket is secured to the card.
7. Remove the PCIe cover.
a. Remove the screw that secures the PCIe cover to the chassis.
b. Pull the cover off.
8. Install the expansion card.
a. Hold the expansion card by the edges.
b. Insert the card into the slot.
c. Attach the screw.
TS-x53BU User Guide
Installation and Configuration 20
9. Attach the case cover.
• TS-853BU, TS-853BU-RP, TS-1253BU, TS-1253BU-RP
1. Slide the case cover down on the chassis.
2. Slide the case cover forward until it completely connects with the chassis.
TS-x53BU User Guide
Installation and Configuration 21
3. Tighten the screws that secure the case cover to the chassis.
• TS-453BU, TS-453BU-RP
1. Slide the case cover down on the chassis.
2. Slide the case cover forward until it completely connects with the chassis.
TS-x53BU User Guide
Installation and Configuration 22
3. Attach the screws that secure the case cover to the chassis.
10. Connect all cables and external attachments.
11. Connect the power cord to the electrical outlet.
12. Power on the NAS.
Replacing Memory Modules
The NAS has two memory slots. You can increase the memory capacity of the NAS by upgrading the
memory modules.
Use only QNAP modules of the same type and capacity to maintain system performance and stability. You
can purchase QNAP memory modules from authorized resellers.
TS-x53BU User Guide
Installation and Configuration 23
Warning
• Only qualified personnel should perform the following steps. Failure to follow
instructions can result in serious injury or death.
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
1. Power off the NAS.
2. Disconnect the power cord from the electrical outlet.
3. Disconnect all cables and external attachments.
4. Remove the case cover.
• TS-853BU, TS-853BU-RP, TS-1253BU, TS-1253BU-RP
1. Loosen the screws that secure the case cover to the chassis.
2. Slide the case cover back.
3. Pull the case cover up until it completely detaches from the chassis.
TS-x53BU User Guide
Installation and Configuration 24
• TS-453BU, TS-453BU-RP
1. Remove the screws that secure the case cover to the chassis.
2. Slide the case cover back.
3. Pull the case cover up until it completely detaches from the chassis.
TS-x53BU User Guide
Installation and Configuration 25
5. Remove an existing memory module.
a. Push the retention clips outward simultaneously to release the module.
b. Verify that the module has tilted upward and is completely released from the slot.
Warning
Attempting to remove a module that is not completely released may damage the module and
the motherboard.
c. Hold the module by the edges and then carefully slide it out of the slot.
TS-x53BU User Guide
Installation and Configuration 26
6. Install a new module.
a. Align the notch with the ridge in the slot.
b. Insert the module into the slot.
c. Verify that the metal connectors are completely inserted into the slot.
d. Carefully press down on the module until the retention clips lock the module into place.
7. Attach the case cover.
• TS-853BU, TS-853BU-RP, TS-1253BU, TS-1253BU-RP
1. Slide the case cover down on the chassis.
TS-x53BU User Guide
Installation and Configuration 27
2. Slide the case cover forward until it completely connects with the chassis.
3. Tighten the screws that secure the case cover to the chassis.
TS-x53BU User Guide
Installation and Configuration 28
• TS-453BU, TS-453BU-RP
1. Slide the case cover down on the chassis.
2. Slide the case cover forward until it completely connects with the chassis.
3. Attach the screws that secure the case cover to the chassis.
TS-x53BU User Guide
Installation and Configuration 29
8. Connect all cables and external attachments.
9. Connect the power cord to the electrical outlet.
10. Power on the NAS.
11. Verify that the module is recognized by the NAS.
a. Log on to QTS as administrator.
b. Go to Main Menu > Control Panel > System > System Status > System Information .
c. Verify the value for Total memory.
Adding USB Expansion Units
The TS-x53BU supports a maximum of one USB expansion unit and is compatible with the following models:
• UX-800U-RP
• UX-1200U-RP
1. Connect the expansion unit to the NAS.
a. Connect the USB cable to the USB 3.0 Type-B port on the expansion unit.
b. Connect the USB cable to a USB 3.0 Type-A port on the NAS.
TS-x53BU User Guide
Installation and Configuration 30
Note
The lower-left USB 3.0 port on the NAS does not support connecting to an expansion unit.
2. Power on the expansion unit.
3. Verify that the expansion unit is recognized by the NAS.
a. Log on to QTS as administrator.
b. Go to Main Menu > Storage Manager > Overview > System .
c. Verify that the expansion unit is listed.
Rail Kits
The TS-x53BU is compatible with the following model:
• RAIL-B02
Rail kits are not included with the NAS and must be purchased separately. For details, contact an authorized
reseller or go to http://shop.qnap.com.
You can find installation information in the rail kit package.
Installing Handles
Installing handles enables you to better grip and further secure the NAS on a rack. Handles on the
TS-453BU and TS-453BU-RP require manual installation.
1. Power off the NAS.
2. Install a handle to an angle bracket.
a. Align the openings of the handle with the two round screw holes on the angle bracket.
b. Attach the screws to lock the handle to the angle bracket.
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Installation and Configuration 31
3. Install the angle bracket on the NAS.
a. Align the holes on the angle bracket with the holes on the left side of the chassis.
Note
Ensure that the handle faces the same direction as the front panel.
b. Attach the screws to lock the angle bracket to the chassis.
4. Install a second handle to the other side of the chassis.
5. Power on the NAS.
TS-x53BU User Guide
Installation and Configuration 32
Hot-swapping Redundant Power Supply Units
NAS devices with redundant power supply units support hot-swapping.
1. Disconnect the power cord from the electrical outlet and the power supply unit (PSU) that you want to
replace.
2. Firmly press and hold the latch toward the handle and then pull the PSU out.
3. Insert the new PSU.
4. Connect the power cord to the PSU and the electrical outlet.
5. Power on the NAS.
TS-x53BU User Guide
Installation and Configuration 33
QTS Installation
The TS-x53BU uses the QNAP QTS operating system. You can install QTS using any of the following
methods.
Method Description Requirements
Qfinder Pro
installation
(Recommended)
If the NAS is connected to your local area
network, you can do the following:
• Locate the NAS using Qfinder Pro.
• Complete the steps in the Smart
Installation Guide wizard.
For details, see Installing QTS Using
Qfinder Pro.
• Computer
• Network cable
• Qfinder Pro installer
Cloud installation If the NAS is connected to the internet,
you can do the following:
• Scan the QR code on the NAS.
• Log into your myQNAPcloud account.
• Use CloudLink to remotely access
your NAS.
• Complete the steps in the Smart
Installation Guide wizard.
For details, see Installing QTS Using the
Cloud Key.
• Computer or mobile device
• Network cable
• myQNAPcloud account
• CloudKey
Local installation If the NAS supports HDMI output, you can
do the following:
• Connect the NAS to the required
hardware.
• Complete the steps in the Smart
Installation Guide wizard.
For details, see Installing QTS Using an
HDMI Connection.
• Monitor
• HDMI cable
• USB keyboard or remote control (not
available on all models)
Installing QTS Using Qfinder Pro
Warning
Installing QTS deletes all data on the drives. Back up your data before proceeding.
1. Power on the NAS.
2. Connect the NAS to your local area network.
3. Run Qfinder Pro on a computer that is connected to the same local area network.
Note
To download Qfinder Pro, go to https://www.qnap.com/utilities.
TS-x53BU User Guide
Installation and Configuration 34
4. Locate the NAS in the list and then double-click the name or IP address.
The Smart Installation Guide opens in the default web browser.
5. Click Start Smart Installation Guide.
6. Specify the following information.
•NAS name: Specify a name with 1 to 14 characters. The name supports letters (A to Z, a to z),
numbers (0 to 9), and hyphens (-), but cannot end with a hyphen.
•Password: Specify an administrator password with 1 to 64 characters. The password supports all
ASCII characters.
7. Click Next.
8. Specify the time zone, date, and time.
Tip
QNAP recommends connecting to an NTP server to ensure that the NAS follows the
Coordinated Universal Time (UTC) standard.
9. Click Next.
10. Select Obtain an IP address automatically (DHCP).
11. Click Next.
12. Select the types of devices that you will use to access shared folders on the NAS.
13. Click Next.
14. Select Configure disks later.
Note
For details on configuring disks, see the Storage Manager section of the QTS User Guide.
15. Click Next.
16. Select No.
Note
• Enabling the multimedia functions allows you to install multimedia applications after
configuring the disks in Storage Manager.
• For details on enabling multimedia functions on QTS, see the System Administration
section of the QTS User Guide.
17. Click Next.
18. Review the settings.
19. Click Apply.
A confirmation message appears.
Warning
Clicking Confirm deletes all data on the drive before installing QTS.
20. Click Confirm.
TS-x53BU User Guide
Installation and Configuration 35
QTS is installed.
Installing QTS Using the Cloud Key
Warning
Installing QTS deletes all data on the drives. Back up your data before proceeding.
1. Power on the NAS.
2. Connect the NAS to the internet.
3. Go to the QNAP Cloud Installation page using one of the following methods:
• On your computer, go to http://install.qnap.com/.
• Scan the QR code on the NAS using a mobile device.
The web page lists all the uninitialized QNAP NAS devices on the local network.
4. Find your NAS from the list and then click Initialize.
Note
If your NAS is not listed, follow the instructions on the web page to specify the Cloud Key on the
NAS.
The installation wizard opens in the default web browser.
5. Create an account or sign in to myQNAPcloud.
Note
You must return to this page to complete the installation after creating an account.
6. Specify the myQNAPcloud device name for the NAS.
Note
The myQNAPcloud device name is used when remotely accessing the NAS.
7. Optional: Select CloudLink.
Note
• CloudLink allows you to remotely access the NAS without having to configure port
forwarding on your router. You can remotely access the NAS by logging into QTS or by
using mobile apps.
• You can also enable CloudLink by installing the CloudLink app on the NAS.
8. Click Next.
The Smart Installation Guide opens in the default web browser.
9. Click Start Smart Installation Guide.
10. Specify the following information.
•NAS name: Specify a name with 1 to 14 characters. The name supports letters (A to Z, a to z),
numbers (0 to 9), and hyphens (-), but cannot end with a hyphen.
TS-x53BU User Guide
Installation and Configuration 36
•Password: Specify an administrator password with 1 to 64 characters. The password supports all
ASCII characters.
11. Click Next.
12. Specify the time zone, date, and time.
Tip
QNAP recommends connecting to an NTP server to ensure that the NAS follows the
Coordinated Universal Time (UTC) standard.
13. Click Next.
14. Select Obtain an IP address automatically (DHCP).
15. Click Next.
16. Select the types of devices that you will use to access shared folders on the NAS.
17. Click Next.
18. Select Configure disks later.
Note
For details on configuring disks, see the Storage Manager section of the QTS User Guide.
19. Click Next.
20. Select No.
Note
• Enabling the multimedia functions allows you to install multimedia applications after
configuring the disks in Storage Manager.
• For details on enabling multimedia functions on QTS, see the System Administration
section of the QTS User Guide.
21. Click Next.
22. Review the settings.
23. Click Apply.
A confirmation message appears.
Warning
Clicking Confirm deletes all data on the drive before installing QTS.
24. Click Confirm.
QTS is installed.
Installing QTS Using an HDMI Connection
Warning
Installing QTS deletes all data on the drives. Back up your data before proceeding.
1. Connect an HDMI monitor to the NAS.
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Installation and Configuration 37
2. Connect a USB keyboard to the NAS or prepare the QNAP IR remote control (not available on all
models).
3. Power on the NAS.
The Welcome screen of the Smart Installation Guide appears.
4. Select Start Smart Installation Guide.
5. Select No, skip this process.
Enabling the multimedia functions allows you to install multimedia applications after configuring the
disks in Storage Manager.
For details on enabling multimedia functions on QTS, see the System Administration section of the
QTS User Guide.
6. Select Configure later.
For details on configuring disks, see the Storage Manager section of the QTS User Guide.
7. Review the settings.
8. Click Next.
9. Review the settings.
10. Click Next.
The Confirm screen appears.
Warning
Clicking Next deletes all data on the drive before installing QTS.
11. Click Next.
QTS is installed.
TS-x53BU User Guide
Installation and Configuration 38
4. Basic Operations
This chapter describes basic NAS operations.
Power Button
Operation User Action Result
Power on Press the button once. The NAS powers on.
Power off Press and hold the button for 1.5
seconds.
The NAS powers off.
Force power off Press and hold the button for 5
seconds.
The NAS shuts down.
Important
Use this method only
when the NAS is
unresponsive.
Reset Button
Operation User Action Result
Basic system reset Press and hold the
button for 3 seconds.
The following settings are reset to default:
• System administrator password: admin
• TCP/IP configuration:
• Obtain IP address settings automatically via
DHCP
• Disable jumbo frames
• If port trunking is enabled (multi-LAN models
only), the port trunking mode is reset to “Active
Backup (Failover)”.
• System port: 8080 (system service port)
• Security level: Low (Allow all connections)
• LCD panel password: (blank)
• VLAN: Disabled
Advanced system
reset
Press and hold the
button for 15 seconds.
The default factory settings are restored.
• To retrieve old data after an advanced system reset,
recreate the previous folder structure on the NAS.
LEDs
LEDs indicate system status and related information when the NAS is powered on. The following LED
information applies only when the drive is correctly installed and when the NAS is connected to the network.
For details on the location of the LEDs, see Components.
TS-x53BU User Guide
Basic Operations 39
LED Status Description
Status Flashes green and red
alternately 2 times per
second
• A drive on the NAS is being formatted.
• The NAS is being initialized.
• The operating system is being updated.
• RAID rebuild is in process.
• Online RAID Capacity Expansion is in process.
• Online RAID Level Migration is in process.
Green The NAS is ready.
Flashes green 2 times per
second
• The NAS is not configured.
• A drive on the NAS is not formatted.
Red • The drive is invalid.
• A disk volume has reached its full capacity.
• A disk volume is about to reach its full capacity.
• The system fan is not functioning.
• An error occurred when accessing (read/write) the
data.
• A bad sector is detected on a drive.
• The NAS is in degraded read-only mode (two member
drives failed in RAID 5 or RAID 6 but the data can still
be read).
• Hardware self-test error.
Flashes Red 2 times per
second
The NAS is in degraded mode (one member drive failed in
RAID 1, RAID 5, or RAID 6).
Flashes Red once The NAS has received a command from a remote control.
Flashes Amber The NAS is in sleep mode (S3).
Off All drives are in standby mode.
Gigabit LAN
(Front)
Amber The NAS is connected to a network.
Flashes Amber The NAS is being accessed from the network.
Off The NAS is not connected to a network.
Gigabit LAN
(Rear)
Left Green The Ethernet port is connected to a 1 gigabit network.
Left Amber The Ethernet port is connect to a 100 megabit network.
Left Off The NAS is not connected to a network.
Right Green The Ethernet port is connected to a network.
Right flashes Green The NAS is being accessed on this Ethernet port.
Right Off The Ethernet port is not connected to a network.
TS-x53BU User Guide
Basic Operations 40
LED Status Description
Drive Green The drive is ready.
Flashes Green The drive is being accessed.
Red The drive has encountered an error.
Flashes Red 5 times per
second
The drive is being located in the operating system.
Off No drive is detected.
Expansion LED Amber A USB JBOD, SAS JBOD, or REXP is connected.
Off No JBOD is connected.
PSU LED Green Power is being supplied to the PSU and the NAS is
powered on.
Amber
Available on the following
models:
• TS-853BU
• TS-853BU-RP
• TS-1253BU
• TS-1253BU-RP
Power supply failure.
Off No power is supplied to the PSU or the NAS is powered
off.
Beep Alarm
Duration Frequency Description
Short beep (0.5 seconds) 1 • The NAS is starting up.
• The NAS is shutting down (software shutdown).
• The user pressed the Reset button.
• The operating system was updated.
3 The user tried to copy the NAS data to the external
storage device from the front USB port, but the data
cannot be copied.
TS-x53BU User Guide
Basic Operations 41
Duration Frequency Description
Long beep (1.5 seconds) 3 (every 5 minutes) The system fan is not functioning.
2 • The disk volume is about to reach its full
capacity.
• The disk volume has reached its full capacity.
• The drives are in degraded mode.
• The user started the drive rebuilding process.
• A drive is plugged in or out.
1 • The NAS was powered off by force shutdown
(hardware shutdown).
• The NAS was powered on successfully and is
ready.
TS-x53BU User Guide
Basic Operations 42
5. Troubleshooting
This chapter describes basic troubleshooting information.
Forcing Qfinder Pro or myQNAPcloud to Locate the NAS
If Qfinder Pro or myQNAPCloud is unable to locate the NAS during QTS installation, the drives or data may
be faulty.
1. Power off the NAS.
2. Remove all drives.
3. Power on the NAS.
4. Locate the NAS using Qfinder Pro or myQNAPCloud.
5. Reinsert the drives.
6. Continue with QTS installation.
Hot-swapping Failed Drives
The NAS supports hot-swapping of drives in the following situations:
• RAID 1: One member drive fails
• RAID 5: One member drive fails
• RAID 6: One or two member drives fail
1. Log on to QTS.
2. Go to Main Menu > Storage Manager > Storage > Disks/VJBOD .
3. Locate the failed drive.
4. Prepare a new hard drive with a capacity that is the same as or larger than the failed hard drive.
5. Remove the failed drive from the NAS.
6. Wait for 20 seconds or until the NAS beeps twice.
7. Remove the failed drive from the drive tray.
8. Insert the new drive into the drive tray.
9. Install the new drive.
The NAS beeps twice.
10. Go to Main Menu > Storage Manager > Storage Space .
11. Locate the volume that contains the new drive and then verify that the status is Rebuilding.
TS-x53BU User Guide
Troubleshooting 43
Recovering Unintentionally Removed Healthy Drives
The NAS supports exclusive RAID recovery technology to recover failed RAID disk volumes from
unintentional disconnection or removal of drives. Users can recover an inactive RAID 1, RAID 5, or RAID 6
volume to degraded mode, or an inactive RAID 0 and JBOD configuration to normal.
Disk Volume RAID Recovery Support Maximum Number of Removed Drives
Single No N/A
JBOD Yes 1
RAID 0 Yes 1
RAID 1 Yes 1
RAID 5 Yes 2
RAID 6 Yes 3
RAID 10 No N/A
Support and Other Resources
QNAP provides the following resources:
Resource URL
Documentation http://docs.qnap.com
Help Desk http://helpdesk.qnap.com
Downloads http://download.qnap.com
Community Forum http://forum.qnap.com
TS-x53BU User Guide
Troubleshooting 44
6. Glossary
CloudKey
Unique 8-digit code assigned to each NAS device
CloudLink
Enables you to access the NAS over the internet without configuring complex port forwarding settings
myQNAPcloud
Provides various remote access services such as DDNS and CloudLink
myQNAPcloud ID
Email address that was used to register for a myQNAPcloud account
Qfinder Pro
Enables you to locate and access the QNAP NAS devices in your local area network
QTS
QNAP NAS operating system
TS-x53BU User Guide
Glossary 45
7. Notices
This chapter provides information about warranty, disclaimers, licensing, and federal regulations.
Limited Warranty
QNAP offers limited warranty service on our products. Your QNAP-branded hardware product is warranted
against defects in materials and workmanship for a period of one (1) year or more from the date printed on
the invoice. ("Warranty Period"). Please review your statutory rights at www.qnap.com/warranty, which may
be amended from time to time by QNAP in its discretion.
Disclaimer
Information in this document is provided in connection with products of QNAP Systems, Inc. (the "QNAP").
No license, express or implied, by estoppels or otherwise, to any intellectual property rights is granted by this
document. Except as provided in QNAP's terms and conditions of sale for such products, QNAP assumes no
liability whatsoever, and QNAP disclaims any express or implied warranty, relating to sale and/or use of
QNAP products including liability or warranties relating to fitness for a particular purpose, merchantability, or
infringement of any patent, copyright or other intellectual property right.
QNAP products are not intended for use in medical, life saving, life sustaining, critical control or safety
systems, or in nuclear facility applications.
In no event shall QNAP’s liability exceed the price paid for the product from direct, indirect, special,
incidental, or consequential damages resulting from the use of the product, its accompanying software, or its
documentation.QNAP makes no warranty or representation, expressed, implied, or statutory, with respect to
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disclaims its quality, performance, merchantability, or fitness for any particular purpose. QNAP reserves the
right to revise or update its products, software, or documentation without obligation to notify any individual or
entity.
Back up the system periodically to avoid any potential data loss is recommended. QNAP disclaims any
responsibility of all sorts of data loss or recovery.
Should you return any components of the package of QNAP products such as NAS (Network Attached
Storage) for refund or maintenance, make sure they are carefully packed for shipping. Any form of damages
due to improper packaging will not be compensated.
All the features, functionality, and other product specifications are subject to change without prior notice or
obligation. Information contained herein is subject to change without notice.
Further, the ® or ™ symbols are not used in the text.
GNU Public License
Version 3, 29 June 2007
Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not
allowed.
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The licenses for most software and other practical works are designed to take away your freedom to share
and change the works. By contrast, the GNU General Public License is intended to guarantee your freedom
to share and change all versions of a program--to make sure it remains free software for all its users. We, the
TS-x53BU User Guide
Notices 46
Free Software Foundation, use the GNU General Public License for most of our software; it applies also to
any other work released this way by its authors. You can apply it to your programs, too.
When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are
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TS-x53BU User Guide
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TS-x53BU User Guide
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TS-x53BU User Guide
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TS-x53BU User Guide
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A contributor's “essential patent claims” are all patent claims owned or controlled by the contributor,
whether already acquired or hereafter acquired, that would be infringed by some manner, permitted by
this License, of making, using, or selling its contributor version, but do not include claims that would be
infringed only as a consequence of further modification of the contributor version. For purposes of this
definition, “control” includes the right to grant patent sublicenses in a manner consistent with the
requirements of this License.
Each contributor grants you a non-exclusive, worldwide, royalty-free patent license under the
contributor's essential patent claims, to make, use, sell, offer for sale, import and otherwise run, modify
and propagate the contents of its contributor version.
In the following three paragraphs, a “patent license” is any express agreement or commitment, however
denominated, not to enforce a patent (such as an express permission to practice a patent or covenant
not to sue for patent infringement). To “grant” such a patent license to a party means to make such an
agreement or commitment not to enforce a patent against the party.
If you convey a covered work, knowingly relying on a patent license, and the Corresponding Source of
the work is not available for anyone to copy, free of charge and under the terms of this License, through
a publicly available network server or other readily accessible means, then you must either (1) cause
the Corresponding Source to be so available, or (2) arrange to deprive yourself of the benefit of the
patent license for this particular work, or (3) arrange, in a manner consistent with the requirements of
this License, to extend the patent license to downstream recipients. “Knowingly relying” means you
have actual knowledge that, but for the patent license, your conveying the covered work in a country, or
your recipient's use of the covered work in a country, would infringe one or more identifiable patents in
that country that you have reason to believe are valid.
If, pursuant to or in connection with a single transaction or arrangement, you convey, or propagate by
procuring conveyance of, a covered work, and grant a patent license to some of the parties receiving
the covered work authorizing them to use, propagate, modify or convey a specific copy of the covered
work, then the patent license you grant is automatically extended to all recipients of the covered work
and works based on it.
A patent license is “discriminatory” if it does not include within the scope of its coverage, prohibits the
exercise of, or is conditioned on the non-exercise of one or more of the rights that are specifically
granted under this License. You may not convey a covered work if you are a party to an arrangement
with a third party that is in the business of distributing software, under which you make payment to the
third party based on the extent of your activity of conveying the work, and under which the third party
grants, to any of the parties who would receive the covered work from you, a discriminatory patent
license (a) in connection with copies of the covered work conveyed by you (or copies made from those
copies), or (b) primarily for and in connection with specific products or compilations that contain the
covered work, unless you entered into that arrangement, or that patent license was granted, prior to 28
March 2007.
Nothing in this License shall be construed as excluding or limiting any implied license or other defenses
to infringement that may otherwise be available to you under applicable patent law.
13. No Surrender of Others' Freedom.
TS-x53BU User Guide
Notices 52
If conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the
conditions of this License, they do not excuse you from the conditions of this License. If you cannot
convey a covered work so as to satisfy simultaneously your obligations under this License and any
other pertinent obligations, then as a consequence you may not convey it at all. For example, if you
agree to terms that obligate you to collect a royalty for further conveying from those to whom you
convey the Program, the only way you could satisfy both those terms and this License would be to
refrain entirely from conveying the Program.
14. Use with the GNU Affero General Public License.
Notwithstanding any other provision of this License, you have permission to link or combine any
covered work with a work licensed under version 3 of the GNU Affero General Public License into a
single combined work, and to convey the resulting work. The terms of this License will continue to apply
to the part which is the covered work, but the special requirements of the GNU Affero General Public
License, section 13, concerning interaction through a network will apply to the combination as such.
15. Revised Versions of this License.
The Free Software Foundation may publish revised and/or new versions of the GNU General Public
License from time to time. Such new versions will be similar in spirit to the present version, but may
differ in detail to address new problems or concerns.
Each version is given a distinguishing version number. If the Program specifies that a certain numbered
version of the GNU General Public License “or any later version” applies to it, you have the option of
following the terms and conditions either of that numbered version or of any later version published by
the Free Software Foundation. If the Program does not specify a version number of the GNU General
Public License, you may choose any version ever published by the Free Software Foundation.
If the Program specifies that a proxy can decide which future versions of the GNU General Public
License can be used, that proxy's public statement of acceptance of a version permanently authorizes
you to choose that version for the Program.
Later license versions may give you additional or different permissions. However, no additional
obligations are imposed on any author or copyright holder as a result of your choosing to follow a later
version.
16. Disclaimer of Warranty.
THERE IS NO WARRANTY FOR THE PROGRAM, TO THE EXTENT PERMITTED BY APPLICABLE
LAW. EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR
OTHER PARTIES PROVIDE THE PROGRAM “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO
THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU. SHOULD THE PROGRAM
PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY SERVICING, REPAIR OR
CORRECTION.
17. Limitation of Liability.
IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY
COPYRIGHT HOLDER, OR ANY OTHER PARTY WHO MODIFIES AND/OR CONVEYS THE
PROGRAM AS PERMITTED ABOVE, BE LIABLE TO YOU FOR DAMAGES, INCLUDING ANY
GENERAL, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE
OR INABILITY TO USE THE PROGRAM (INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR
DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES
OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS), EVEN IF
SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES.
18. Interpretation of Sections 16 and 17.
If the disclaimer of warranty and limitation of liability provided above cannot be given local legal effect
according to their terms, reviewing courts shall apply local law that most closely approximates an
absolute waiver of all civil liability in connection with the Program, unless a warranty or assumption of
liability accompanies a copy of the Program in return for a fee.
TS-x53BU User Guide
Notices 53
END OF TERMS AND CONDITIONS
FCC Notice
FCC Class A Notice
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired
operation.
Note
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio
frequency energy, and if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference, in which case the user will be
required to correct the interference at his own expense.
Important
Any modifications made to this device that are not approved by QNAP Systems, Inc. may
void the authority granted to the user by the FCC to operate this equipment.
CE Notice
This QNAP NAS complies with CE Compliance Class A.
SJ/T 11364-2006
本产品符合中国 RoHS 标准。以下表格标示此产品中某有毒物质的含量符合中国
RoHS 标准规定的限量要求。
本产品上会附有”环境友好使用期限”的标签，此期限是估算这些物质”不会有泄漏或突变”的年限。本产品
可能包含有较短的环境友好使用期限的可替换元件，像是电池或灯管，这些元件将会单独标示出来。
TS-x53BU User Guide
Notices 54
部件名称 有毒有害物质或元素
铅
(Pb)
汞
(Hg)
镉
(Cd)
六价铬
(CR(VI))
多溴联苯
(PBB)
多溴二苯醚
(PBDE)
壳体 0 0 0 0 0 0
显示 0 0 0 0 0 0
印刷电路板 0 0 0 0 0 0
金属螺帽 0 0 0 0 0 0
电缆组装 0 0 0 0 0 0
风扇组装 0 0 0 0 0 0
电力供应组装 0 0 0 0 0 0
电池 0 0 0 0 0 0
O: 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ/T11363-2006 标准规定的限量要求以下。
X: 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ/T11363-2006 标准规定的限量要求。
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Notices 55