Table of Contents
QNAP TS-364 User Manual
Displayed below is the user manual for TS-364 by QNAP which is a product in the NAS & Storage Servers category. This manual has pages.
Related Manuals
TS-364
User Guide
Document Version: 1
21/12/2021
Contents
1. Preface
About This Guide........................................................................................................................................................3
Audience..................................................................................................................................................................... 3
Document Conventions.............................................................................................................................................3
2. Product Overview
About the TS-364........................................................................................................................................................4
Hardware Specications............................................................................................................................................4
Package Contents...................................................................................................................................................... 6
Components............................................................................................................................................................... 6
Front Panel.............................................................................................................................................................7
Rear Panel.............................................................................................................................................................. 7
System Board.........................................................................................................................................................8
Front Drive Numbering........................................................................................................................................ 9
Safety Information.....................................................................................................................................................9
Installation Requirements...................................................................................................................................... 10
Setting Up the NAS.................................................................................................................................................. 10
3. Installation and Conguration
Hardware Installation..............................................................................................................................................12
Drive Installation.................................................................................................................................................12
Connecting USB Expansion Units......................................................................................................................28
Replacing Memory Modules.............................................................................................................................. 30
QTS Installation........................................................................................................................................................36
Installing QTS Using Qnder Pro...................................................................................................................... 36
Installing QTS Using the Cloud Key...................................................................................................................39
Installing QTS Using an HDMI Connection...................................................................................................... 41
4. Basic Operations
Power Button........................................................................................................................................................... 43
Reset Button.............................................................................................................................................................43
USB One Touch Copy Button.................................................................................................................................. 44
LEDs...........................................................................................................................................................................44
Audio Alert................................................................................................................................................................45
5. NAS Migration
NAS Migration Requirements.................................................................................................................................46
Status and Setting Changes after NAS Migration................................................................................................46
Migrating a NAS....................................................................................................................................................... 47
Migrating NAS Data Using HBS 3...........................................................................................................................48
Preparing the Destination NAS......................................................................................................................... 48
Creating a One-Way Sync Job.............................................................................................................................49
Importing Local Users or Group Settings to the Destination NAS................................................................50
6. Troubleshooting
Forcing Qnder Pro or myQNAPcloud to Locate the NAS.................................................................................. 52
Hot-swapping Failed Drives....................................................................................................................................52
Recovering Unintentionally Removed Hard Drives............................................................................................. 52
Support and Other Resources................................................................................................................................53
TS-364 User Guide
1
7. Glossary
Cloud Key.................................................................................................................................................................. 54
myQNAPcloud.......................................................................................................................................................... 54
myQNAPcloud Link..................................................................................................................................................54
Qnder Pro............................................................................................................................................................... 54
QNAP ID.................................................................................................................................................................... 54
QTS.............................................................................................................................................................................54
8. Notices
Limited Warranty..................................................................................................................................................... 55
Disclaimer................................................................................................................................................................. 55
GNU Public License..................................................................................................................................................55
CE Notice...................................................................................................................................................................63
UKCA Notice..............................................................................................................................................................63
FCC Notice.................................................................................................................................................................63
VCCI Notice............................................................................................................................................................... 64
BSMI Notice.............................................................................................................................................................. 64
SJ/T 11364-2006........................................................................................................................................................64
2
1. Preface
About This Guide
This guide provides information about the device and step-by-step instructions on installing the hardware. It
also provides instructions on basic operations and troubleshooting information.
Audience
This document is intended for consumers and storage administrators. This guide assumes that the user has
a basic understanding of storage and backup concepts.
Document Conventions
Symbol Description
Notes provide default conguration settings and other supplementary
information.
Important notes provide information on required conguration settings and
other critical information.
Tips provide recommendations or alternative methods of performing tasks or
conguring settings.
Warnings provide information that, when ignored, may result in potential loss,
injury, or even death.
TS-364 User Guide
Preface 3
2. Product Overview
This chapter provides basic information about the QNAP device.
About the TS-364
The TS-364 is equipped with an Intel® Celeron® N5105/N5095 quad-core processor (up to 2.9 GHz burst)
and can support up to 16 GB of DDR4 memory. The HDMI connections provide 4k multimedia output and the
USB One Touch Copy feature allows for easy data backup and synchronization. In addition to its two memory
slots, the TS-364 comes with two M.2 PCIe SSD slots to accommodate your data management needs.
Hardware Specications
Warning
If your QNAP product has hardware defects, return the product to QNAP or a QNAP-
authorized service center for maintenance or replacement. Any attempt to repair or
perform maintenance procedures on the product by you or an unauthorized third party
invalidates the warranty.
QNAP is not responsible for any damage or data loss caused by unauthorized
modications and installation of unsupported third-party applications.
For details, see the QNAP Warranty Terms and Conditions.
Ordering P/N Memory
TS-364-N5095-4G 4 GB
Component TS-364-N5095-4G
Processor
CPU Intel® Celeron® N5105/N5095
Frequency 4-core/4-thread up to 2.90 GHz burst
Architecture 64-bit x86
Encryption engine AES-NI
Graphics Intel® UHD Graphics
Memory
Pre-installed memory 4 GB RAM: 1 x 4 GB DDR4 SODIMM
Memory slots 2 x DDR4 SODIMM
Important
Use only QNAP memory modules to maintain system
performance and stability. For NAS devices with more
than one memory slot, use QNAP modules with
identical specications.
Using unsupported modules may degrade
performance, cause errors, or prevent the operating
system from starting.
Maximum memory 16 GB RAM: 2 x 8 GB
Flash memory 5 GB (dual-boot OS protection)
Storage
Drive bays 3 x 3.5-inch SATA 6 Gbps
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Product Overview 4
Component TS-364-N5095-4G
Drive compatibility • 3.5-inch SATA hard disk drives
• 2.5-inch SATA hard disk drives
• 2.5-inch SATA solid-state drives
Note
TS-364 drive tray caddies require additional drive tray
bases for installing 2.5-inch SATA drives.
You can purchase tray bases from QNAP or
an authorized reseller. For details, go to https://
shop.qnap.com/.
Hot-swapping The device supports hot-swapping drives except for the following:
• M.2 SSDs
M.2 SSD slots 2 x M.2 PCIe Gen 3 x2 NVMe
M.2 SSD form factor 2280
SSD cache acceleration support M.2 Slots 1 to 2
Network
2.5 Gigabit network interface 1 x 2.5 GbE RJ45
Note
The 2.5 Gigabit Ethernet port supports the following
network connectivity speeds: 2.5 GbE, 1 GbE, 100 Mb,
and 10 Mb.
External I/O Ports & Expansion Slots
USB ports • Front: 1 x USB 3.2 Gen 1 Type-A
Note
This USB port supports One Touch Copy.
• Rear: 2 x USB 3.2 Gen2 Type-A
HDMI ports 1 x HDMI 1.4b (up to 4096 x 2160 @ 30Hz)
Interface
Buttons • Power
• Reset
• USB One Touch Copy
Dimensions
Form factor Tower
Dimensions (H x W x D) 142 x 150 x 260.1 mm
(5.59 x 5.90 x 10.24 in)
Net weight 1.64 kg (3.62 lbs)
Others
Power supply unit 65W, 100-240V AC, 50/60 Hz
TS-364 User Guide
Product Overview 5
Component TS-364-N5095-4G
System battery CR2032 lithium battery (3V, 225 mAh)
Warning
To avoid potential battery explosion, causing injury or
damage to components, ensure that you replace the
existing battery with a battery of the same type.
Sound level 20.5 dB(A)
Note
The sound level was tested at a bystander position,
which is within one meter of the NAS. The test NAS
operated at low speed with the maximum number of
drives installed.
Fans System: 1 x 92 mm, 12V DC smart fan
Warning
To avoid potential injury or damage to components,
do not touch the fans while the NAS is connected to a
power source.
Operating temperature 0˚C to 40˚C (32˚F to 104˚F)
Relative humidity • Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
Security slot Kensington security slot
Tip
Model specications are subject to change without prior notice. To see the latest
specications, go to https://www.qnap.com.
Package Contents
Item Quantity
TS-364 1
Drive tray caddy pins 3
AC power adapter 1
Power cord 1
Cat 5e Ethernet cable 1
Quick Installation Guide (QIG) 1
Components
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Product Overview 6
Front Panel
No. Component No. Component
1 Status LED 7 M.2 SSD 1 LED
2 LAN LED 8 M.2 SSD 2 LED
3 USB LED 9 Power button
4 Drive 1 LED 10 USB One Touch Copy button
5 Drive 2 LED 11 USB 3.2 Gen 1 One Touch Copy Type-A port
6 Drive 3 LED - -
Rear Panel
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Product Overview 7
No. Component No. Component
1 Reset button 6 HDMI 1.4b port
2 USB 3.2 Gen 2 Type-A ports 7 Power input
3 2.5 Gigabit Ethernet activity LED 8 Kensington security slot
4 2.5 Gigabit Ethernet port (RJ45) 9 System fan
5 2.5 Gigabit Ethernet speed LED - -
System Board
Note
This image does not include the chassis.
No. Component No. Component
1 M.2 SSD slot 1 3 Memory slot 1
2 M.2 SSD slot 2 4 Memory slot 2
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Product Overview 8
Front Drive Numbering
Note
This image shows the NAS positioned on its left side.
Safety Information
The following instructions help ensure personal safety and environmental safety. Read these instructions
carefully before performing any operation.
General Instructions
• The device should be stored in a secure location with restricted access, controlled through the use of a
tool, lock and key, or any means of security.
• Only qualied, skilled, and authorized persons with knowledge of all restrictions, safety precautions,
and installation and maintenance procedures should have physical access to the device.
• To avoid potential injury or damage to components, ensure that the drives and other internal system
components have cooled before touching them.
• Observe electrostatic discharge (ESD) procedures to avoid potential injury or damage to components.
Power
• To reduce the risk of re or electric shock, ensure that you only connect the power cord to a properly
grounded electrical outlet.
• To avoid serious injuries, a trained service technician must disconnect all PSU cords from the device
before installing or replacing system components.
System Battery
• To avoid potential battery explosion, causing injury or damage to components, ensure that you replace
the existing battery with a battery of the same type.
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Product Overview 9
• Dispose of used batteries properly according to local regulations or the instructions of the battery
manufacturer.
Moving Parts
•
Moving fan blades: Keep your body parts away from moving fan blades while the device is connected
to a power source.
•
Moving components: Keep your body parts away from other moving components.
Installation Requirements
Category Item
Environment • Room temperature: 0˚C to 40˚C (32˚F to 104˚F)
• Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
• Flat, anti-static surface without exposure to direct sunlight, liquids,
or chemicals
• Free from objects that may obstruct NAS ventilation or apply
pressure to the NAS or power cord
Hardware and peripherals • Storage drives
For the list of compatible drive models, go to https://
www.qnap.com/compatibility.
• Network cable
Tools • Flat head screwdriver
• Anti-static wrist strap
Setting Up the NAS
Important
Read all safety requirements and information carefully before setting up the NAS or
installing NAS components.
1. Place your NAS device in an environment that meets the requirements.
For details, see Installation Requirements.
2. Install the drives.
For details, see the following topics:
•Installing 3.5-inch Hard Drives on 3.5-inch Trays
•Installing 2.5-inch Drives on 3.5-inch Trays
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Product Overview 10
3. Installation and Conguration
This chapter provides specic hardware and rmware installation and conguration steps.
Hardware Installation
This section provides information on installing drives and replacing memory modules.
Drive Installation
The TS-364 is compatible with 3.5-inch and 2.5-inch hard drives, 2.5-inch solid-state drives, and M.2 solid-
state drives.
Installing 3.5-inch Hard Drives on 3.5-inch Trays
Warning
• Installing a drive deletes all data on the drive.
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
1. Power o the NAS.
2. Remove the case cover.
a. Position the NAS on its left side.
b. Remove the screws that secure the case cover to the chassis.
c. Slide the cover to the right to detach it from the chassis.
d. Lift the cover o the NAS.
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Installation and Conguration 12
3. Remove the drive tray.
a. Squeeze the clips.
b. Pull out the caddy.
4. Install a drive on the tray.
a. Gently pull the sides of the drive tray caddy to release the rod.
b. Remove the rod.
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Installation and Conguration 13
c. Place the drive in the caddy.
d. Place the drive on the tray so that the holes on the sides of the drive are aligned with the holes on
the sides of the tray.
e. Attach the fastening pins to lock the drive to the tray.
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Installation and Conguration 14
5. Slide the drive tray caddy into the drive bay.
6. Attach the case cover.
a. Place the cover on the NAS.
b. Align the cover with the grooves on the case.
c. Slide the cover to the left to secure it to the chassis.
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Installation and Conguration 15
d. Attach the screws to the back of the NAS.
e. Place the NAS in its normal upright position.
7. Power on the NAS.
Installing 2.5-inch Drives on 3.5-inch Trays
Important
TS-364 drive tray caddies require additional 2.5-inch drive tray bases for installing 2.5-
inch drives. Tray bases are an optional, separate purchase and are not included in the
packaging for the TS-364. Tray bases can be purchased from QNAP or an authorized
reseller. For details, go to https://shop.qnap.com/.
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Installation and Conguration 16
Warning
• Installing a drive deletes all data on the drive.
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
1. Power o the NAS.
2. Remove the case cover.
a. Position the NAS on its left side.
b. Remove the screws that secure the case cover to the chassis.
c. Slide the cover to the right to detach it from the chassis.
d. Lift the cover o the NAS.
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Installation and Conguration 17
7. Attach the case cover.
a. Place the cover on the NAS.
b. Align the cover with the grooves on the case.
c. Slide the cover to the left to secure it to the chassis.
d. Attach the screws to the back of the NAS.
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Installation and Conguration 19
e. Place the NAS in its normal upright position.
8. Power on the NAS.
Attaching 2.5-inch Drive Tray Bases
1. Gently pull the sides of the drive tray caddy to release the rod.
2. Remove the rod.
3. Remove the rear right pin from the tray caddy.
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Installation and Conguration 20
4. Align the holes on the tray base with the pins on the caddy.
5. Attach the pins to the tray base.
Removing 2.5-inch Drive Tray Bases
1. Gently pull the sides of the drive tray caddy to remove the pins from the tray base.
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Installation and Conguration 21
2. Attach the rear right pin to the tray caddy.
Installing M.2 Solid-State Drives
Warning
• Only qualied personnel should perform the following steps. Failure to follow
instructions can result in serious injury or death.
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
•
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Installation and Conguration 22
Moving fan blades: Keep your hands and other body parts away from moving fan
blades.
•
Other moving components: Keep your hands and other body parts away from other
moving components.
Important
• The TS-364 has two M.2 SSD slots. For a list of compatible M.2 SSDs, go to https://
www.qnap.com/compatibility.
• QNAP recommends installing heatsinks on the M.2 SSD controllers to enhance cooling
eciency and to ensure consistent performance.
• Before installing non-QNAP heatsinks, ensure that they are of the appropriate size and
shape.
1. Power o the NAS.
2. Disconnect the power cord from the electrical outlet.
3. Disconnect all cables and external attachments.
4. Remove the case cover.
a. Position the NAS on its left side.
b. Remove the screws that secure the case cover to the chassis.
c. Slide the cover to the right to detach it from the chassis.
d. Lift the cover o the NAS.
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Installation and Conguration 23
5. Remove each drive tray caddy.
a. Squeeze the clips.
b. Pull out the caddy.
6. Install a heatsink on the M.2 SSD.
a. Locate the controller on the M.2 SSD.
Note
The controller location varies depending on the model and manufacturer of the M.2 SSD.
For details, refer to the documentation or contact the manufacturer.
b. Remove the protective lm from the heatsink.
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Installation and Conguration 24
c. Install the heatsink on the controller.
7. Install the M.2 SSD.
Note
The following installation images do not include the chassis.
a. Unlock the M.2 spacer by pushing down on its edge.
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Installation and Conguration 25
b. Insert the M.2 SSD into the slot.
c. Carefully press the M.2 SSD down until the spacer locks the drive into place.
d. Verify that the M.2 spacer is rmly locking the M.2 SSD into place.
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Installation and Conguration 26
8. Optional: Install an additional M.2 SSD.
9. Slide each drive tray caddy back into the NAS.
10. Attach the case cover.
a. Place the cover on the NAS.
b. Align the cover with the grooves on the case.
c. Slide the cover to the left to secure it to the chassis.
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Installation and Conguration 27
d. Attach the screws to the back of the NAS.
e. Place the NAS in its normal upright position.
11. Connect all cables and external attachments.
12. Connect the power cord to the electrical outlet.
13. Power on the NAS.
Connecting USB Expansion Units
The device supports USB expansion units. For details, please see the table below.
You can purchase storage expansion accessories from QNAP or an authorized reseller.
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Installation and Conguration 28
For details, go to https://shop.qnap.com/.
For the list of compatible expansion units and the maximum number of applicable expansion units, go to
http://www.qnap.com/go/compatibility-expansion.
Expansion Unit
Model
Description Required Accessories
TR-002 • Uses a USB 3.2 Gen 2 Type-C interface
• Supports SATA HDD/SDD
USB 3.2 Gen 2 Type-A to Type-C cable
TR-004 • Uses a USB 3.2 Gen 1 Type-C interface
• Supports SATA HDD/SDD
USB 3.2 Gen 2 Type-A to Type-C cable
TR-004U • Uses a USB 3.2 Gen 1 Type-C interface
• Supports SATA HDD/SDD
• USB 3.2 Gen 1 Type-A to Type-C cable
• RAIL-B02
TL-D800C • Uses a USB 3.2 Gen 2 Type-C interface
• Supports SATA HDD/SDD
USB 3.2 Gen 2 Type-A to Type-C cable
TL-R1200C-RP • Uses a USB 3.2 Gen 2 Type-C interface
• Supports SATA HDD/SDD
• USB 3.2 Gen 2 Type-A to Type-C cable
• RAIL-B02
To connect the device to USB expansion units, USB Type-A to USB Type-C cables or USB Type-C to USB Type-C
cables are required.
1. Verify that the NAS is powered o.
2. Connect the expansion unit to the NAS.
a. Connect the USB cable to the USB Type-C port on the expansion unit.
b. Connect the USB cable to a USB 3.2 Gen 2 Type-A port on the NAS.
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Installation and Conguration 29
Note
This image shows the TS-364 connected to two TR-004U USB expansion units.
3. Power on the expansion units.
4. Power on the NAS.
5. Verify that the expansion units are recognized by the NAS.
a. Log on to QTS as administrator.
b. Go to Main Menu > Storage & Snapshots > Overview > System .
c. Verify that the expansion units are listed.
Replacing Memory Modules
The TS-364 has two memory slots. You can increase the memory capacity of the NAS by upgrading the
memory modules. When using two modules, use only QNAP modules of the same type and capacity to
maintain system performance and stability. You can purchase QNAP memory modules from authorized
resellers.
Important
The TS-364 comes with one memory module pre-installed in memory slot 1. When
installing only one module, ensure that you install it in memory slot 1. A NAS with only one
memory module installed in memory slot 2 will not function.
Warning
• Only qualied personnel should perform the following steps. Failure to follow
instructions can result in serious injury or death.
TS-364 User Guide
Installation and Conguration 30
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
1. Power o the NAS.
2. Disconnect the power cord from the electrical outlet.
3. Disconnect all cables and external attachments.
4. Remove the case cover.
a. Position the NAS on its left side.
b. Remove the screws that secure the case cover to the chassis.
c. Slide the cover to the right to detach it from the chassis.
d. Lift the cover o the NAS.
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Installation and Conguration 31
5. Remove each drive tray caddy.
a. Squeeze the clips.
b. Pull out the caddy.
6. Remove an existing module.
Note
The following installation images do not include the chassis.
a. Push the retention clips outward simultaneously to release the module.
b. Verify that the module has tilted upward and is completely released from the slot.
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Installation and Conguration 32
Warning
Attempting to remove a module that is not completely released may damage the module and
the motherboard.
c. Hold the module by the edges.
d. Carefully slide the module out of the slot.
Warning
• Do not touch the internal components, particularly the metal connectors.
• Do not bend the module.
7. Install a new module.
a. Align the notch with the ridge in the slot.
b. Insert the module into the slot.
c. Verify that the metal connectors are completely inserted into the slot.
d. Carefully press down on the module until the retention clips lock the module into place.
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Installation and Conguration 33
8. Slide each drive tray caddy back into the NAS.
9. Attach the case cover.
a. Place the cover on the NAS.
b. Align the cover with the grooves on the case.
c. Slide the cover to the left to secure it to the chassis.
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Installation and Conguration 34
d. Attach the screws to the back of the NAS.
e. Place the NAS in its normal upright position.
10. Connect all cables and external attachments.
11. Connect the power cord to the electrical outlet.
12. Power on the NAS.
13. Verify that the module is recognized by the device.
a. Log on to QTS as administrator.
b. Go to Control Panel > System > System Status > Hardware Information .
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Installation and Conguration 35
c. Check the value for Total memory.
QTS Installation
The TS-364 uses the QNAP QTS operating system. You can install QTS using any of the following methods.
Method Description Requirements
Qnder Pro installation
(Recommended)
If the NAS is connected to your local area
network, you can do the following:
• Locate the NAS using Qnder Pro.
• Complete the steps in the Smart
Installation Guide wizard.
For details, see Installing QTS Using
Qnder Pro.
• Computer
• Network cable
•Qnder Pro installer
Cloud installation If the NAS is connected to the internet,
you can do the following:
• Scan the QR code on the NAS.
• Specify the Cloud Key.
• Log into your myQNAPcloud account.
• Use myQNAPcloud Link to remotely
access your NAS.
• Complete the steps in the Smart
Installation Guide wizard.
For details, see Installing QTS Using the
Cloud Key.
• Computer or mobile device
• Network cable
• myQNAPcloud account
• Cloud Key
Local installation If the NAS supports HDMI output, you can
do the following:
• Connect the NAS to the required
hardware.
• Complete the steps in the Smart
Installation Guide wizard.
For details, see Installing QTS Using an
HDMI Connection.
• Monitor
• HDMI cable
• USB keyboard or Remote
control (not available on all
models)
Installing QTS Using Qnder Pro
Warning
Installing QTS deletes all data on the drives. Back up your data before proceeding.
Important
To protect your NAS from brute force attacks, create a new system administrator account
during QTS installation to disable the default "admin" account.
1. Power on the NAS.
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Installation and Conguration 36
2. Connect the NAS to your local area network.
3. Run Qnder Pro on a computer that is connected to the same local area network.
Note
To download Qnder Pro, go to https://www.qnap.com/utilities.
4. Click Next.
The QNAP Warranty Service page opens in the default web browser.
5. Click Check warranty.
The QNAP Warranty Service window opens in a new web page.
Important
You can check your device warranty policy or purchase an extended warranty plan at QNAP
Warranty Service.
6. Close the warranty page.
The Smart Installation Guide opens in the default web browser.
7. Click Next.
The Enter the NAS name and administrator’s password screen appears.
8. Specify the following information.
•NAS name: Specify a name with 1 to 14 characters. The name supports letters (A to Z, a to z),
numbers (0 to 9), and hyphens (-), but cannot end with a hyphen.
•Username: Specify an administrator username that contains 1 to 32 characters. The name
supports letters (A to Z, a to z), numbers (0 to 9), and hyphens (-), multi-byte Chinese, Japanese,
Korean, and Russian characters.
The username cannot contain the following special characters: grave accent (`), asterisk (*), equal
sign (=), plus sign (+), square brackets ([ ]), slash (\), vertical bar (|), semicolon (;), colon (:),
apostrophe ('), quotation mark ("), comma (,), less than sign (< ), greater than sign (>), backslash
(/), question mark (?), percent sign (%)
•Password: Specify an administrator password with 1 to 64 characters. The password supports all
ASCII characters.
•Conrm Password: Enter the new administrator password again.
9. Click Next.
The Set the date and time screen appears.
10. Specify the time zone, date, and time using any of the following methods:
Tip
QNAP recommends connecting to an NTP server to ensure that the NAS follows the
Coordinated Universal Time (UTC) standard.
Methods User Actions
Synchronize with computer or device time Select Same as the computer/device time
The NAS time will be the same as your computer or
device used to congure the time.
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Installation and Conguration 37
Methods User Actions
Enter manually a. Select Input Manually.
b. Specify the date and time.
The NAS date and time will be the same as the
congured time.
Synchronize with an Internet time server
automatically
Click Synchronize with an Internet time server
automatically.
The NAS time will be the same as the NTP server.
11. Click Next.
The Congure the network settings screen appears.
12. Congure the network settings using any of the following methods.
Methods User Actions
Obtain an IP address automatically (DHCP) Select Obtain an IP address automatically (DHCP)
The system automatically detects and congures the
IP address settings.
Use static IP address a. Select Use static IP address.
The IP address conguration page appears.
b. Specify the following IP address congurations:
• Interface
• IP Address
• Subnet Mask
• Default Gateway
• Primary DNS server
• Secondary DNS server
13. Click Next.
The Thunderbolt Connection page appears.
Note
This page only appears if your device supports Thunderbolt. You will need to connect your
device to a computer using a Thunderbolt cable.
14. Click Next.
The Summary screen appears.
15. Review the settings.
16. Click Apply.
A conrmation message appears.
Warning
Clicking Conrm deletes all data on the drive before installing QTS.
17. Click Conrm.
QTS is installed.
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Installation and Conguration 38
Installing QTS Using the Cloud Key
Warning
Installing QTS deletes all data on the drives. Back up your data before proceeding.
Important
To protect your NAS from brute force attacks, create a new system administrator account
during QTS installation to disable the default "admin" account.
1. Power on the NAS.
2. Connect the NAS to the internet.
3. Go to the QNAP Cloud Installation page using one of the following methods:
• On your computer, go to your respective region's site to download QTS:
• China: https://install.qnap.com.cn
• Global: https://install.qnap.com
• Scan the QR code on the NAS using a mobile device.
The web page lists all the uninitialized QNAP NAS devices on the local network.
4. Find your NAS from the list and then click Initialize.
Note
If your NAS is not listed, follow the instructions on the web page to specify the Cloud Key on the
NAS.
The installation wizard opens in the default web browser
5. Create an account or sign in to myQNAPcloud.
Note
You must return to this page to complete the installation after creating an account.
6. Specify the myQNAPcloud device name for the NAS.
Note
• The myQNAPcloud device name is used when remotely accessing the NAS.
• For security purposes, the myQNAPcloud Link remote connection service will be disabled
on your NAS after initialization. You can enable it by connecting to QTS through LAN and
then installing myQNAPcloud Link.
7. Click Next.
The QNAP Warranty Service page opens in the default web browser.
8. Click Check warranty.
The QNAP Warranty Service window opens in a new web page.
Important
You can check your device warranty policy or purchase an extended warranty plan at QNAP
Warranty Service.
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Installation and Conguration 39
9. Close the warranty page.
The Smart Installation Guide opens in the default web browser.
10. Specify the following information.
•NAS name: Specify a name with 1 to 14 characters. The name supports letters (A to Z, a to z),
numbers (0 to 9), and hyphens (-), but cannot end with a hyphen.
•Username: Specify an administrator username that contains 1 to 32 characters. The name
supports letters (A to Z, a to z), numbers (0 to 9), and hyphens (-), multi-byte Chinese, Japanese,
Korean, and Russian characters.
The username cannot contain the following special characters: grave accent (`), asterisk (*), equal
sign (=), plus sign (+), square brackets ([ ]), slash (\), vertical bar (|), semicolon (;), colon (:),
apostrophe ('), quotation mark ("), comma (,), less than sign (< ), greater than sign (>), backslash
(/), question mark (?), percent sign (%), or "admin".
•Password: Specify an administrator password with 1 to 64 characters. The password supports all
ASCII characters.
•Conrm Password: Enter the new administrator password again.
11. Click Next.
The Set the date and time screen appears.
12. Specify the time zone, date, and time using any of the following methods:
Tip
QNAP recommends connecting to an NTP server to ensure that the NAS follows the
Coordinated Universal Time (UTC) standard.
Methods User Actions
Synchronize with computer or device time Select Same as the computer/device time
The NAS time will be the same as your computer or
device used to congure the time.
Enter manually a. Select Input Manually.
b. Specify the date and time.
The NAS date and time will be the same as the
congured time.
Synchronize with an Internet time server
automatically
Click Synchronize with an Internet time server
automatically.
The NAS time will be the same as the NTP server.
13. Click Next.
The Congure the network settings screen appears.
14. Congure the network settings using any of the following methods.
Methods User Actions
Obtain an IP address automatically (DHCP) Select Obtain an IP address automatically (DHCP)
The system automatically detects and congures the
IP address settings.
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Installation and Conguration 40
Methods User Actions
Use static IP address a. Select Use static IP address.
The IP address conguration page appears.
b. Specify the following IP address congurations:
• Interface
• IP Address
• Subnet Mask
• Default Gateway
• Primary DNS server
• Secondary DNS server
15. Click Next.
The Thunderbolt Connection page appears.
Note
This page only appears if your device supports Thunderbolt. You will need to connect your
device to a computer using a Thunderbolt cable.
16. Click Next.
The Summary screen appears.
17. Review the settings.
18. Click Apply.
A conrmation message appears.
Warning
Clicking Conrm deletes all data on the drive before installing QTS.
19. Click Conrm.
QTS is installed.
Installing QTS Using an HDMI Connection
Warning
Installing QTS deletes all data on the drives. Back up your data before proceeding.
Important
To protect your NAS from brute force attacks, create a new system administrator account
during QTS installation to disable the default "admin" account.
1. Connect an HDMI display to the NAS.
2. Connect a USB keyboard to the NAS or prepare the QNAP IR remote control (not available on all
models).
3. Power on the NAS.
The Welcome screen of the Smart Installation Guide appears.
4. Select Start Smart Installation Guide.
The Enter the NAS name and administrator’s password screen appears.
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Installation and Conguration 41
5. Specify the following information:
•NAS name: Specify a name with 1 to 14 characters. The name supports letters (A to Z, a to z),
numbers (0 to 9), and hyphens (-), but cannot end with a hyphen.
•Username: Specify an administrator username that contains 1 to 32 characters. The name
supports letters (A to Z, a to z), numbers (0 to 9), and hyphens (-), multi-byte Chinese, Japanese,
Korean, and Russian characters.
The username cannot contain the following special characters: grave accent (`), asterisk (*), equal
sign (=), plus sign (+), square brackets ([ ]), slash (\), vertical bar (|), semicolon (;), colon (:),
apostrophe ('), quotation mark ("), comma (,), less than sign (< ), greater than sign (>), backslash
(/), question mark (?), percent sign (%)
•Password: Specify an administrator password with 1 to 64 characters. The password supports all
ASCII characters.
•Conrm Password: Enter the new administrator password again.
6. Click Next.
The Thunderbolt Connection page appears.
Note
This page only appears if your device supports Thunderbolt. You will need to connect your
device to a computer using a Thunderbolt cable.
7. Click Next.
The Summary screen appears.
8. Review the settings.
9. Click Next.
The Conrm screen appears.
Warning
Clicking Next deletes all data on the drive before installing QTS.
10. Click Next.
QTS is installed.
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Installation and Conguration 42
4. Basic Operations
This chapter describes basic NAS operations.
Power Button
Operation User Action Result
Power on Press the button once. The device powers on.
Power o Press and hold the button for 1.5
seconds.
The device powers o.
Force power o Press and hold the button for 5 seconds. The device powers o.
Important
Use this method only when
the device is unresponsive.
Reset Button
Operation User Action Result
Basic system reset Press and hold the
button for 3 seconds.
The following settings are reset to default:
• System administrator password: The default password
is the rst MAC address in uppercase letters
without special characters. For example, if the rst
MAC address is 00-08-9B-F6-15-75, then the admin
password would be 00089BF61575.
Tip
You can nd the rst MAC address with
Qnder Pro or attached to a label on the
device listed as MAC1.
• The admin account is automatically enabled
• TCP/IP conguration:
• Obtain IP address settings automatically via DHCP
• Disable jumbo frames
• If port trunking is enabled (multi-LAN models
only), the port trunking mode is reset to “Active
Backup (Failover)”.
• System port: 8080 (system service port)
• Security level: Low (Allow all connections)
• LCD panel password: (blank)
• VLAN: Disabled
Advanced system
reset
Press and hold the
button for 15 seconds.
The default factory settings are restored.
To retrieve old data after an advanced system reset,
recreate the previous folder structure on the NAS.
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USB One Touch Copy Button
The USB One Touch Copy button allows you to copy data backups from a USB device to the NAS or from the
NAS to a USB device.
This feature supports incremental backups. The NAS only copies les that were modied or added after the
last backup.
To congure the behavior of the button when an external device is connected to the button's USB port,
install and use Hybrid Backup Sync on your QNAP operating system. For details, see the Hybrid Backup Sync
documentation.
LEDs
LEDs indicate the system status and related information when the device is powered on. The following
LED information applies only when the drive is correctly installed and when the device is connected to the
network or to a host.
For details on the location of the LEDs, see Front Panel.
LED Status Description
M.2 SSD Flashes red The data is being accessed and a read/write error occurs
during the process.
Red A drive read/write error occurred.
Flashes green Data is being accessed.
Green The drive is ready.
O No drive was detected.
Multi-Gigabit
speed
Green The network connection is operating at 2.5 Gbps.
Orange • The network connection is operating at 1 Gbps.
• The network connection is operating at 100 Mbps.
O The network connection is operating at 10 Mbps.
Multi-Gigabit
activity
Orange A network connection has been established.
Flashes orange The device is being accessed on this network.
O There is no network connection.
USB One Touch
Copy
Flashes blue every 0.5
seconds
• A USB device connected to the USB One Touch Copy
port is detected.
• A USB device connected to the front USB port is being
removed from the device.
• A USB device connected to the front USB port is being
accessed.
Blue A USB device is detected in the front USB port.
O No USB device is detected.
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Audio Alert
Duration Frequency Description
Short beep (0.5 seconds) 1 • The NAS is starting up.
• The NAS is shutting down.
• When the reset button is pressed for 3 seconds,
the NAS resets congurations.
• When the reset button is pressed for 15 seconds,
the NAS resets congurations and reboots
3 • The operating system was updated.
• The NAS data cannot be copied to the external
storage device connected to the front USB port.
Long beep (1.5 seconds) 3 (every 5 minutes) • The system fan is not functioning.
2 • The disk volume is about to reach its full
capacity.
• The disk volume has reached its full capacity.
• The drives are in degraded mode.
• The drive is rebuilding.
• A drive is plugged in or out.
1 • The NAS was powered o by force shutdown
(hardware shutdown).
• The NAS was powered on successfully and is
ready.
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5. NAS Migration
You can migrate data and settings from your current NAS to another NAS model with minimal disruptions
by installing all the hard drives from the source NAS to the destination NAS. RAID conguration and other
settings are retained on the destination NAS after migration.
NAS Migration Requirements
You can only migrate drives to specic NAS models, depending on your source NAS. For the list of NAS
models compatible with direct NAS migration, see https://www.qnap.com/go/nas-migration.
Your device must meet the following requirements:
• QTS NAS supports several types of NAS migration:
• ARM NAS to an ARM NAS
• x86 NAS to an x86 NAS
• ARM NAS to an x86 NAS
Note
You cannot migrate from an x86 NAS to an ARM NAS.
• The destination NAS must run on the same QTS version as the source NAS (or later).
• The destination NAS must have sucient free drive bays to accommodate all the drives that you are
migrating from the source NAS.
For NAS models that do not support NAS migration, you can migrate existing data using HBS 3. For details,
see Migrating NAS Data Using HBS 3.
Status and Setting Changes after NAS Migration
The status of NAS data and settings varies after migration.
Data and Settings After NAS Migration
Registered myQNAPcloud name Your registered myQNAPcloud name is not migrated.
Encrypted disk volumes If the NAS does not support le system encryption,
encrypted disk volumes are not migrated.
Warning
To prevent data loss, back up and save the
encryption keys of encrypted disk volumes in
a safe place. You can also choose to decrypt
disk volumes before migration.
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Data and Settings After NAS Migration
Shared folders All shared folders and the downloaded les stored in them
are retained.
Warning
To prevent data loss, back up and save
encryption keys or passwords of encrypted
shared folders in a safe place before
migration.
Important
Folder permissions on the destination NAS
must be recongured after migration.
Network • If the number of network ports or network port
specications on the destination NAS is dierent from
the source NAS, the following network and virtual
settings may change and require reconguration:
port trunking, virtual machines, Thunderbolt, USB
QuickAccess, and more.
• You must recongure network settings when the source
NAS is running on QTS 4.3.5 or earlier versions.
Windows AD conguration Windows AD congurations must be recongured.
Licenses Licenses are not migrated.
Warning
To prevent losing all your software licenses,
QNAP recommends deactivating licenses on
the source NAS before data migration.
Applications If the destination NAS has less RAM than the source NAS,
the following features and applications might not function:
Virtualization Station, Qsirch, and Snapshots.
Services Only services supported by the destination NAS are
available.
Multimedia features Some multimedia features are disabled by default.
Migrating a NAS
Important
Before performing NAS migration, ensure that you understand all requirements and
possible changes after migration.
For details see the following topics:
•NAS Migration Requirements
•Status and Setting Changes After NAS Migration
1. Power o the source NAS and the destination NAS.
2. Remove the drives.
Important
QNAP recommends following the source NAS drive order when installing the drives. Take note
of the drive tray order when removing the drives.
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a. Remove the drives from the source NAS.
b. Remove the drive trays from the destination NAS.
3. Install the drives.
a. Install source NAS drives onto the destination NAS drive trays.
b. Insert the drive trays into the destination NAS.
4. Power on the destination NAS.
5. Log on to QTS as an administrator on the destination NAS.
The destination NAS automatically checks for the latest rmware update.
Migrating NAS Data Using HBS 3
For NAS models that do not support direct migration, you can initialize the destination NAS then copy data
from the source NAS to the destination NAS using HBS 3.
Preparing the Destination NAS
1. Log on to QTS.
2. Create one or more storage pools.
For details, see the Creating a Storage Pool topic in the QTS user guide.
3. Create one or more volumes.
For details, see the Volume Creation topic in the QTS user guide.
4. Create shared folders on the destination NAS.
For details, see the Creating a Shared Folder topic in the QTS user guide.
5. Install HBS 3 onto the destination NAS.
a. Go to App Center.
b. Search for HBS 3.
c. Click Install.
HBS 3 is installed on the destination NAS.
6. Enable the remote server settings on the destination NAS.
a. Go to App Center > HBS 3 > Services > RTRR Server .
b. Click Enable RTRR Server.
The RTRR server settings window appears.
c. Specify the RTRR Server settings.
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Setting Description
Password Specify a password that contains 1 to 16 characters from any of the
following groups:
• Letters: A to Z, a to z
• Numbers: 0 to 9
• Special characters: . - _ ~ ! @ # $ % ^ & ( ) { }
• Does not start or end with a space.
Port Specify a port number to access the RTRR server.
7. Click Apply.
A conrmation window appears.
8. Click OK.
The remote server settings are completed.
Creating a One-Way Sync Job
1. On the source NAS, go to App Center > HBS 3 > Sync .
2. Click Sync Now.
3. Select One-way Sync Job.
The Create a Sync Job window appears.
4. Click Remote NAS.
5. Click Add New Account.
The Create a Storage Space window appears.
6. Select the destination NAS as the destination storage space and specify the following:
Setting Description
Name The name used to identify the storage space.
IP address / Host name The IP address or hostname used to access the storage space.
Tip
Click to scan for available devices.
Port The port number used to access the storage space.
This value must be between 1 to 65535.
Password The password used to access the storage space.
Use SSL connection Requires SSL connection when accessing the remote NAS.
7. Optional: Test the connection.
Test Description
Detect Server Tests the accessibility of the selected storage space.
Speed Test Tests the network connection speed of the selected storage space.
8. Click Create.
9. Click Select.
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10. Select the paired folders.
Important
• All subfolders and les in the selected folder are selected.
• You can only sync up to 16 paired folders per job.
a. Under the source, click .
A dialog box opens.
b. Select a folder.
c. Click OK.
The dialog box closes.
d. Under the destination, click .
A dialog box opens.
e. Select a folder.
f. Click OK.
g. Optional: Add more paired folders if necessary.
11. Click Next.
The Schedule screen appears.
12. Select Sync now.
13. Click Next.
The Rules screen appears.
14. Optional: Congure job rules.
15. Click Next.
The Summary screen appears.
16. Review the job summary.
17. Click Create.
The source NAS runs the created one-way sync job.
Note
It may take several minutes to migrate shared folders from the source NAS to the destination
NAS.
Importing Local Users or Group Settings to the Destination NAS
1. Power on the source NAS.
2. Back up the users or group settings from the source NAS.
a. Log on to QTS.
b. Go to Control Panel > Privilege > Users .
c. Click Create, and then click Import/Export Users.
The Import/Export Users window appears.
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d. Select Export user and user group settings.
e. Click Next.
The NAS user and user group settings are exported as a le and downloaded onto your computer.
3. Import user settings on the source NAS to the destination NAS.
a. On the destination NAS, log on to QTS.
b. Go to Control Panel > Privilege > Users .
c. Click Create, and then click Import/Export Users.
d. Select Import user and user group settings.
Note
You can select whether to send a notication mail to newly created users or overwrite duplicate
users.
e. On your computer, select the user settings le exported from the source NAS.
The source NAS user settings le is imported to the destination NAS.
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6. Troubleshooting
This chapter describes basic troubleshooting information.
Forcing Qnder Pro or myQNAPcloud to Locate the NAS
If Qnder Pro or myQNAPcloud is unable to locate the NAS during QTS installation, the drives or data may
be faulty.
1. Power o the NAS.
2. Remove all drives.
3. Power on the NAS.
4. Locate the NAS using Qnder Pro or myQNAPcloud.
5. Reinsert the drives.
6. Continue with the QTS installation.
Hot-swapping Failed Drives
The NAS supports hot-swapping of drives in the following situations:
RAID Type Situation
RAID 1 One member drive fails.
RAID 5 One member drive fails.
1. Log on to QTS.
2. Go to Main Menu > Storage & Snapshots > Storage > Disks/VJBOD .
3. Locate the failed drive.
4. Prepare a new hard drive with a capacity that is the same as or larger than the failed hard drive.
5. Remove the failed drive from the device.
6. Wait for 20 seconds or until the device beeps twice.
7. Remove the failed drive from the drive tray.
8. Insert the new drive into the drive tray.
9. Install the new drive.
The NAS beeps twice.
10. Go to Main Menu > Storage & Snapshots > Storage > Storage/Snapshots .
11. Locate the volume that contains the new drive and then verify that the status is Rebuilding.
Recovering Unintentionally Removed Hard Drives
The NAS supports exclusive RAID recovery technology to recover failed RAID disk volumes from
unintentional disconnection or removal of drives. Users can recover an inactive RAID 1, RAID 5, RAID 6,
RAID 10, RAID 50, or RAID 60 volume from degraded mode.
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Troubleshooting 52
Disk Volume RAID
Recovery
Support
Number of Disks Maximum Number of Removed Drives
Single No 1 N/A
JBOD Yes ≥ 2 N/A
RAID 0 Yes ≥ 2 N/A
RAID 1 Yes 2 1
RAID 5 Yes ≥ 3 1
RAID 6 Yes ≥ 4 2
RAID 10 No ≥ 4 (Must be an even
number)
One or two member drives in two
dierent pairs fail.
Support and Other Resources
QNAP provides the following resources:
Resource URL
Documentation https://download.qnap.com
Compatibility List https://www.qnap.com/compatibility
NAS Migration Compatibility https://www.qnap.com/go/nas-migration
Expansion Unit Compatibility https://www.qnap.com/go/compatibility-expansion
Service Portal https://service.qnap.com
Product Support Status https://www.qnap.com/go/product/eol.php
Downloads https://download.qnap.com
Community Forum https://forum.qnap.com
QNAP Accessories Store https://shop.qnap.com
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7. Glossary
Cloud Key
Unique 8-digit code assigned to each NAS device
myQNAPcloud
Provides various remote access services such as DDNS and myQNAPcloud Link
myQNAPcloud Link
Enables you to access QNAP devices over the internet without conguring complex port forwarding settings
Qnder Pro
QNAP utility that lets you locate and access QNAP NAS devices in your local area network
QNAP ID
User account that enables you to use myQNAPcloud remote access and other QNAP services
QTS
QNAP NAS operating system
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8. Notices
This chapter provides information about warranty, disclaimers, licensing, and federal regulations.
Limited Warranty
QNAP oers limited warranty service on our products. Your QNAP-branded hardware product is warranted
against defects in materials and workmanship for a period of one (1) year or more from the date printed on
the invoice. ("Warranty Period"). Please review your statutory rights at www.qnap.com/warranty, which may
be amended from time to time by QNAP in its discretion.
Disclaimer
Information in this document is provided in connection with products of QNAP Systems, Inc. (the "QNAP").
No license, express or implied, by estoppels or otherwise, to any intellectual property rights is granted by
this document. Except as provided in QNAP's terms and conditions of sale for such products, QNAP assumes
no liability whatsoever, and QNAP disclaims any express or implied warranty, relating to sale and/or use of
QNAP products including liability or warranties relating to tness for a particular purpose, merchantability,
or infringement of any patent, copyright or other intellectual property right.
QNAP products are not intended for use in medical, life saving, life sustaining, critical control or safety
systems, or in nuclear facility applications.
In no event shall QNAP’s liability exceed the price paid for the product from direct, indirect, special,
incidental, or consequential damages resulting from the use of the product, its accompanying software,
or its documentation. QNAP makes no warranty or representation, expressed, implied, or statutory, with
respect to its products or the contents or use of this documentation and all accompanying software, and
specically disclaims its quality, performance, merchantability, or tness for any particular purpose. QNAP
reserves the right to revise or update its products, software, or documentation without obligation to notify
any individual or entity.
Back up the system periodically to avoid any potential data loss is recommended. QNAP disclaims any
responsibility of all sorts of data loss or recovery.
Should you return any components of the package of QNAP products such as NAS (Network Attached
Storage) for refund or maintenance, make sure they are carefully packed for shipping. Any form of damages
due to improper packaging will not be compensated.
All the features, functionality, and other product specications are subject to change without prior notice or
obligation. Information contained herein is subject to change without notice.
Further, the ® or ™ symbols are not used in the text.
GNU Public License
Version 3, 29 June 2007
Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not
allowed.
Preamble
The GNU General Public License is a free, copy left license for software and other kinds of works.
The licenses for most software and other practical works are designed to take away your freedom to share
and change the works. By contrast, the GNU General Public License is intended to guarantee your freedom
to share and change all versions of a program--to make sure it remains free software for all its users. We,
TS-364 User Guide
Notices 55
the Free Software Foundation, use the GNU General Public License for most of our software; it applies also
to any other work released this way by its authors. You can apply it to your programs, too.
When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are
designed to make sure that you have the freedom to distribute copies of free software (and charge for them
if you wish), that you receive source code or can get it if you want it, that you can change the software or use
pieces of it in new free programs, and that you know you can do these things.
To protect your rights, we need to prevent others from denying you these rights or asking you to surrender
the rights. Therefore, you have certain responsibilities if you distribute copies of the software, or if you
modify it: responsibilities to respect the freedom of others.
For example, if you distribute copies of such a program, whether gratis or for a fee, you must pass on to the
recipients the same freedoms that you received. You must make sure that they, too, receive or can get the
source code. And you must show them these terms so they know their rights.
Developers that use the GNU GPL protect your rights with two steps: (1) assert copyright on the software,
and (2) oer you this License giving you legal permission to copy, distribute and/or modify it.
For the developers' and authors' protection, the GPL clearly explains that there is no warranty for this free
software. For both users' and authors' sake, the GPL requires that modied versions be marked as changed,
so that their problems will not be attributed erroneously to authors of previous versions.
Some devices are designed to deny users access to install or run modied versions of the software inside
them, although the manufacturer can do so. This is fundamentally incompatible with the aim of protecting
users' freedom to change the software. The systematic pattern of such abuse occurs in the area of products
for individuals to use, which is precisely where it is most unacceptable. Therefore, we have designed this
version of the GPL to prohibit the practice for those products. If such problems arise substantially in other
domains, we stand ready to extend this provision to those domains in future versions of the GPL, as needed
to protect the freedom of users.
Finally, every program is threatened constantly by software patents. States should not allow patents to
restrict development and use of software on general-purpose computers, but in those that do, we wish to
avoid the special danger that patents applied to a free program could make it eectively proprietary. To
prevent this, the GPL assures that patents cannot be used to render the program non-free.
The precise terms and conditions for copying, distribution and modication follow.
Terms and Conditions
1. Denitions.
“This License” refers to version 3 of the GNU General Public License.
“Copyright” also means copyright-like laws that apply to other kinds of works, such as semiconductor
masks.
“The Program” refers to any copyrightable work licensed under this License. Each licensee is addressed
as “you”. “Licensees” and “recipients” may be individuals or organizations.
To “modify” a work means to copy from or adapt all or part of the work in a fashion requiring copyright
permission, other than the making of an exact copy. The resulting work is called a “modied version” of
the earlier work or a work “based on” the earlier work.
A “covered work” means either the unmodied Program or a work based on the Program.
To “propagate” a work means to do anything with it that, without permission, would make you
directly or secondarily liable for infringement under applicable copyright law, except executing it on
a computer or modifying a private copy. Propagation includes copying, distribution (with or without
modication), making available to the public, and in some countries other activities as well.
To “convey” a work means any kind of propagation that enables other parties to make or receive
copies. Mere interaction with a user through a computer network, with no transfer of a copy, is not
conveying.
An interactive user interface displays “Appropriate Legal Notices” to the extent that it includes a
convenient and prominently visible feature that (1) displays an appropriate copyright notice, and (2)
TS-364 User Guide
Notices 56
tells the user that there is no warranty for the work (except to the extent that warranties are provided),
that licensees may convey the work under this License, and how to view a copy of this License. If the
interface presents a list of user commands or options, such as a menu, a prominent item in the list
meets this criterion.
2. Source Code.
The “source code” for a work means the preferred form of the work for making modications to it.
“Object code” means any non-source form of a work.
A “Standard Interface” means an interface that either is an ocial standard dened by a recognized
standards body, or, in the case of interfaces specied for a particular programming language, one that
is widely used among developers working in that language.
The “System Libraries” of an executable work include anything, other than the work as a whole, that (a)
is included in the normal form of packaging a Major Component, but which is not part of that Major
Component, and (b) serves only to enable use of the work with that Major Component, or to implement
a Standard Interface for which an implementation is available to the public in source code form. A
“Major Component”, in this context, means a major essential component (kernel, window system, and
so on) of the specic operating system (if any) on which the executable work runs, or a compiler used
to produce the work, or an object code interpreter used to run it.
The “Corresponding Source” for a work in object code form means all the source code needed to
generate, install, and (for an executable work) run the object code and to modify the work, including
scripts to control those activities. However, it does not include the work's System Libraries, or general-
purpose tools or generally available free programs which are used unmodied in performing those
activities but which are not part of the work. For example, Corresponding Source includes interface
denition les associated with source les for the work, and the source code for shared libraries and
dynamically linked subprograms that the work is specically designed to require, such as by intimate
data communication or control ow between those subprograms and other parts of the work.
The Corresponding Source need not include anything that users can regenerate automatically from
other parts of the Corresponding Source.
The Corresponding Source for a work in source code form is that same work.
3. Basic Permissions.
All rights granted under this License are granted for the term of copyright on the Program, and
are irrevocable provided the stated conditions are met. This License explicitly arms your unlimited
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TS-364 User Guide
Notices 57
You may convey verbatim copies of the Program's source code as you receive it, in any medium,
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oer equivalent access to the Corresponding Source in the same way through the same place
TS-364 User Guide
Notices 58
at no further charge. You need not require recipients to copy the Corresponding Source along
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material, added by you to a covered work, for which you have or can give appropriate copyright
permission.
TS-364 User Guide
Notices 59
Notwithstanding any other provision of this License, for material you add to a covered work, you may
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10. Acceptance Not Required for Having Copies.
You are not required to accept this License in order to receive or run a copy of the Program. Ancillary
propagation of a covered work occurring solely as a consequence of using peer-to-peer transmission to
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not accept this License. Therefore, by modifying or propagating a covered work, you indicate your
acceptance of this License to do so.
TS-364 User Guide
Notices 60
11. Automatic Licensing of Downstream Recipients.
Each time you convey a covered work, the recipient automatically receives a license from the original
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to 28 March 2007.
TS-364 User Guide
Notices 61
Nothing in this License shall be construed as excluding or limiting any implied license or other
defenses to infringement that may otherwise be available to you under applicable patent law.
13. No Surrender of Others' Freedom.
If conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the
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14. Use with the GNU Aero General Public License.
Notwithstanding any other provision of this License, you have permission to link or combine any
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15. Revised Versions of this License.
The Free Software Foundation may publish revised and/or new versions of the GNU General Public
License from time to time. Such new versions will be similar in spirit to the present version, but may
dier in detail to address new problems or concerns.
Each version is given a distinguishing version number. If the Program species that a certain
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the option of following the terms and conditions either of that numbered version or of any later
version published by the Free Software Foundation. If the Program does not specify a version number
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License can be used, that proxy's public statement of acceptance of a version permanently authorizes
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Later license versions may give you additional or dierent permissions. However, no additional
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16. Disclaimer of Warranty.
THERE IS NO WARRANTY FOR THE PROGRAM, TO THE EXTENT PERMITTED BY APPLICABLE LAW.
EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR OTHER PARTIES
PROVIDE THE PROGRAM “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE
PROGRAM IS WITH YOU. SHOULD THE PROGRAM PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL
NECESSARY SERVICING, REPAIR OR CORRECTION.
17. Limitation of Liability.
IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY
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OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE
WITH ANY OTHER PROGRAMS), EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
18. Interpretation of Sections 16 and 17.
TS-364 User Guide
Notices 62
If the disclaimer of warranty and limitation of liability provided above cannot be given local legal eect
according to their terms, reviewing courts shall apply local law that most closely approximates an
absolute waiver of all civil liability in connection with the Program, unless a warranty or assumption of
liability accompanies a copy of the Program in return for a fee.
END OF TERMS AND CONDITIONS
CE Notice
This device complies with CE Compliance Class B.
UKCA Notice
This device complies with the UKCA requirements for products sold in Great Britain.
FCC Notice
FCC Class B Notice
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired
operation.
Note
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment o and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
TS-364 User Guide
Notices 63
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/television technician for help.
Important
Any modications made to this device that are not approved by QNAP Systems, Inc. may
void the authority granted to the user by the FCC to operate this equipment.
VCCI Notice
VCCI–B
BSMI Notice
SJ/T 11364-2006
本产品符合中国 RoHS 标准。以下表格标示此产品中某有毒物质的含量符合中国 RoHS
标准规定的限量要求。
本产品上会附有”环境友好使用期限”的标签，此期限是估算这些物质”不会有泄漏或突变”的年限。本产品可能
包含有较短的环境友好使用期限的可替换元件，像是电池或灯管，这些元件将会单独标示出来。
TS-364 User Guide
Notices 64
部件名称 有毒有害物质或元素
铅
(Pb)
汞
(Hg)
镉
(Cd)
六价铬
(CR(VI))
多溴联苯
(PBB)
多溴二苯醚
(PBDE)
壳体 0 0 0 0 0 0
显示 0 0 0 0 0 0
印刷电路板 0 0 0 0 0 0
金属螺帽 0 0 0 0 0 0
电缆组装 0 0 0 0 0 0
风扇组装 0 0 0 0 0 0
电力供应组装 0 0 0 0 0 0
电池 0 0 0 0 0 0
O: 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ/T11363-2006 标准规定的限量要求以下。
X: 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ/T11363-2006 标准规定的限量要求。
TS-364 User Guide
Notices 65