Table of Contents
- Contents
- 1. Preface
- 2. Product Overview
- 3. Installation and Configuration
- 4. Basic Operations
- 5. NAS Migration
- 6. Troubleshooting
- 7. Glossary
- 8. Notices
QNAP TS-864EU User Manual
Displayed below is the user manual for TS-864EU by QNAP which is a product in the NAS & Storage Servers category. This manual has pages.
Related Manuals
TS-x64eU
TS-464eU
TS-864eU
TS-864eU-RP
User Guide
Document Version: 1
28/03/2022
Contents
1. Preface
About This Guide........................................................................................................................................................3
Audience..................................................................................................................................................................... 3
Document Conventions.............................................................................................................................................3
2. Product Overview
About the TS-x64eU................................................................................................................................................... 4
Hardware Specications............................................................................................................................................4
Package Contents...................................................................................................................................................... 6
Components............................................................................................................................................................... 7
Front Panel.............................................................................................................................................................7
Rear Panel.............................................................................................................................................................. 8
System Board.......................................................................................................................................................10
Drive Numbering.................................................................................................................................................11
Safety Information...................................................................................................................................................12
Installation Requirements...................................................................................................................................... 13
Setting Up the NAS.................................................................................................................................................. 13
3. Installation and Conguration
Hardware Installation..............................................................................................................................................15
Drive Installation.................................................................................................................................................15
Replacing Memory Modules.............................................................................................................................. 22
Installing Expansion Cards.................................................................................................................................26
Hot-Swapping Redundant Power Supply Units...............................................................................................32
Expansion Unit Installation................................................................................................................................34
Installing Handles............................................................................................................................................... 36
Rail Kits................................................................................................................................................................. 38
QTS Installation........................................................................................................................................................38
Installing QTS Using Qnder Pro...................................................................................................................... 38
Installing QTS Using the Cloud Key...................................................................................................................41
4. Basic Operations
Power Button........................................................................................................................................................... 45
Reset Button.............................................................................................................................................................46
LEDs...........................................................................................................................................................................46
Audio Alert................................................................................................................................................................48
5. NAS Migration
NAS Migration Requirements.................................................................................................................................50
Status and Setting Changes after NAS Migration................................................................................................50
Migrating a NAS....................................................................................................................................................... 51
Migrating NAS Data Using HBS 3...........................................................................................................................52
Preparing the Destination NAS......................................................................................................................... 52
Creating a One-Way Sync Job.............................................................................................................................53
Importing Local Users or Group Settings to the Destination NAS................................................................54
6. Troubleshooting
Forcing Qnder Pro or myQNAPcloud to Locate the NAS.................................................................................. 56
Hot-Swapping Failed Drives....................................................................................................................................56
Recovering Unintentionally Removed Healthy Drives........................................................................................ 57
TS-x64eU User Guide
1
Support and Other Resources................................................................................................................................57
7. Glossary
Cloud Key.................................................................................................................................................................. 58
myQNAPcloud.......................................................................................................................................................... 58
myQNAPcloud Link..................................................................................................................................................58
Qnder Pro............................................................................................................................................................... 58
QNAP ID.................................................................................................................................................................... 58
QTS.............................................................................................................................................................................58
8. Notices
Limited Warranty..................................................................................................................................................... 59
Disclaimer................................................................................................................................................................. 59
GNU Public License..................................................................................................................................................59
CE Notice...................................................................................................................................................................67
UKCA Notice..............................................................................................................................................................67
FCC Notice.................................................................................................................................................................67
VCCI Notice............................................................................................................................................................... 68
BSMI Notice.............................................................................................................................................................. 68
SJ/T 11364-2006........................................................................................................................................................68
2
1. Preface
About This Guide
This guide provides information about the device and step-by-step instructions on installing the hardware. It
also provides instructions on basic operations and troubleshooting information.
Audience
This document is intended for consumers and storage administrators. This guide assumes that the user has
a basic understanding of storage and backup concepts.
Document Conventions
Symbol Description
Notes provide default conguration settings and other supplementary
information.
Important notes provide information on required conguration settings and
other critical information.
Tips provide recommendations or alternative methods of performing tasks or
conguring settings.
Warnings provide information that, when ignored, may result in potential loss,
injury, or even death.
TS-x64eU User Guide
Preface 3
2. Product Overview
This chapter provides basic information about the QNAP TS-x64eU NAS.
About the TS-x64eU
The TS-x64eU is powered by an Intel® Celeron® N5105/N5095 quad-core 2.9 GHz processor, with up to
16 GB of DDR4 memory. The NAS supports connecting expansion units through two native USB 3.2 Gen
2 Type-A ports. Additionally, the TS-x64eU supports SATA 6 Gbps drives (backward compatible with SATA 3
Gbps), and is equipped with two 2.5 Gigabit Ethernet ports. The TS-864eU models also come with one PCIe
Gen 3 x2 slot for various applications and expansion options.
Hardware Specications
Warning
• If your QNAP product has hardware defects, return the product to QNAP or a QNAP-
authorized service center for maintenance or replacement. Any attempt to repair or
perform maintenance procedures on the product by you or an unauthorized third
party invalidates the warranty.
• QNAP is not responsible for any damage or data loss caused by unauthorized
modications and installation of unsupported third-party applications.
• For details, see the QNAP Warranty Terms and Conditions.
Tip
Model specications are subject to change without prior notice. To see the latest
specications, go to https://www.qnap.com.
Ordering P/N Drive bays Memory Power supply
TS-464eU-4G 4 4 GB Single
TS-864eU-4G 8 4 GB Single
TS-864eU-RP-4G 8 4 GB Redundant
Component TS-464eU-4G TS-864eU-4G TS-864eU-RP-4G
Processor
CPU Intel® Celeron® N5105/N5095
Frequency 4-core/4-thread 2.9 GHz burst
Architecture x86 64-bit
Encryption engine AES-NI
Memory
Pre-installed memory 4 GB RAM: 1 x 4 DDR4 SODIMM
TS-x64eU User Guide
Product Overview 4
Component TS-464eU-4G TS-864eU-4G TS-864eU-RP-4G
Memory slots 2 x SODIMM DDR4
Important
• Use only QNAP memory modules to maintain system
performance and stability. For NAS devices with more
than one memory slot, use QNAP modules with identical
specications.
• Using unsupported modules may degrade performance,
cause errors, or prevent the operating system from
starting.
Note
This device supports ECC memory modules.
Maximum memory 16 GB (2 x 8 GB)
Flash memory 4 GB (dual-boot OS protection)
Storage
Drive bays 4 x 3.5-inch SATA 6 Gbps 8 x 3.5-inch SATA 6 Gbps 8 x 3.5-inch SATA 6 Gbps
Tip
The SATA 6 Gbps bays are backward compatible with SATA 3
Gbps drives.
Drive compatibility 3.5-inch bays:
• 3.5-inch SATA hard disk drives
• 2.5-inch SATA hard disk drives
• 2.5-inch SATA solid-state drives
Note
For the list of compatible drive models and expansion cards,
go to https://www.qnap.com/compatibility.
M.2 SSD slots 2 x PCIe Gen 3 x1 NVMe - -
M.2 SSD form factor 2280 - -
SSD cache acceleration
support
This device supports SSD cache acceleration for all drives.
Hot-swapping The device supports hot-swapping drives except for the following:
• M.2 SSDs
• SSD cache drives
• Optional: M.2 SSDs installed on an M.2 SSD expansion card
Network
2.5 Gigabit network
interface
2 x 2.5 GbE RJ45
Note
These ports provide 2.5 Gbps, 1 Gbps, 100 Mbps, and 10 Mbps
network connection speeds.
External I/O Ports & Expansion Slots
TS-x64eU User Guide
Product Overview 5
Component TS-464eU-4G TS-864eU-4G TS-864eU-RP-4G
PCIe slots - 1 x PCIe Gen 3 x2 1 x PCIe Gen 3 x2
Tip
For the list of compatible drive models and expansion cards,
go to https://www.qnap.com/compatibility.
USB ports • 2 x USB 2.0 Type-A
• 2 x USB 3.2 Gen 2 Type-A
HDMI ports 1 x HDMI
Interface
Buttons • Power
• Reset
Dimensions
Form factor 1U Rackmount 2U Rackmount 2U Rackmount
Dimensions (H x W x D) 43.3 x 482.6 x 321.33 mm
(1.70 x 19.0 x 12.65 in)
88.6 x 482.14 x 318.13
mm
(3.49 x 18.98.0 x 12.52 in)
88.6 x 482.14 x 346.43
mm
(3.49 x 18.98 x 16.63 in)
Net weight 4.35 kg (9.59 lbs) 6.68 kg (14.73 lbs) 7.9 kg (17.42 lbs)
Others
Rail compatibility RAIL-B02
Note
• Rail kits are not included with the NAS and must be
purchased separately. For details, contact an authorized
reseller or go to https://shop.qnap.com.
• Information on rail kit installation can be found in the
installation guide included in the rail kit package. For
details, go to https://www.qnap.com/go/product/rail-kit.
Power supply unit 1 x 100W, 100-240V AC,
50/60Hz
1 x 300W, 100-240V AC,
50/60Hz
2 x 300W, 100-240V AC,
50/60Hz
System battery CR2032 lithium battery (3V, 225 mAh)
Fans 3 x 40 mm, 12V DC fans 2 x 80 mm, 12V DC fans 2 x 80 mm, 12V DC fans
Operating temperature 0˚C to 40˚C (32˚F to 104˚F)
Relative humidity • Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
Tip
For the list of compatible drive models and expansion cards, go to https://www.qnap.com/
compatibility.
Package Contents
Item Quantity
TS-x64eU NAS 1
TS-x64eU User Guide
Product Overview 6
Item Quantity
Power cord • TS-464eU-4G: 1
• TS-864eU-4G: 1
• TS-864eU-RP-4G: 2
Ethernet cable 1 x Cat5e (RJ45)
Screws for 3.5-inch drives • TS-464eU-4G: 16
• TS-864eU-4G: 32
• TS-864eU-RP-4G: 32
Screws for 2.5-inch drives • TS-464eU-4G: 12
• TS-864eU-4G: 24
• TS-864eU-RP-4G: 24
Quick Installation Guide (QIG) 1
Components
Front Panel
TS-464eU-4G
No. Component No. Component
1 Drive 1 LED 6 M.2 SSD 2 LED
2 Drive 2 LED 7 LAN LED
3 Drive 3 LED 8 Expansion unit LED
4 Drive 4 LED 9 Status LED
5 M.2 SSD 1 LED 10 Power button
TS-x64eU User Guide
Product Overview 7
TS-864eU-4G, TS-864eU-RP-4G
No. Component No. Component
1 Power button 4 Expansion unit LED
2 Status LED 5 Drive LEDs
3 LAN LED - -
Rear Panel
TS-464eU-4G
No. Component No. Component
1 Reset button 6 Kensington security slot
2 USB 2.0 Type-A ports 7 Power input
TS-x64eU User Guide
Product Overview 8
No. Component No. Component
3 USB 3.2 Gen 2 Type-A ports 8 2.5 Gigabit Ethernet activity LED
4 2.5 Gigabit Ethernet ports (RJ45) 9 2.5 Gigabit Ethernet speed LED
5 HDMI port - -
TS-864eU-4G
No. Component No. Component
1 PCIe low-prole cover 6 2.5 Gigabit Ethernet activity LED
2 2.5 Gigabit Ethernet ports (RJ45) 7 2.5 Gigabit Ethernet speed LED
3 Power input 8 HDMI port
4 USB 3.2 Gen 2 Type-A ports 9 Reset button
5 USB 2.0 Type-A ports 10 -
TS-x64eU User Guide
Product Overview 9
TS-864eU-RP-4G
No. Component No. Component
1 PCIe low-prole cover 6 USB 2.0 Type-A ports
2 2.5 Gigabit Ethernet ports (RJ45) 7 2.5 Gigabit Ethernet activity LED
3 Power supply unit 1 8 2.5 Gigabit Ethernet speed LED
4 Power supply unit 2 9 HDMI port
5 USB 3.2 Gen 2 Type-A ports 10 Reset button
System Board
TS-464eU-4G
TS-x64eU User Guide
Product Overview 10
No. Component No. Component
1 Memory slot 2 3 M.2 SSD slot 2
2 Memory slot 1 4 M.2 SSD slot 1
TS-864eU-4G, TS-864eU-RP-4G
No. Component No. Component
1 PCIe slot 1 (PCIe 3.0 x2) 3 Memory slot 2
2 Memory slot 1 - -
Drive Numbering
TS-464eU-4G
TS-x64eU User Guide
Product Overview 11
TS-864eU-4G, TS-864eU-RP-4G
Safety Information
The following instructions help ensure personal safety and environmental safety. Read these instructions
carefully before performing any operation.
General Instructions
• The device should be stored in a secure location with restricted access, controlled through the use of a
tool, lock and key, or any means of security.
• Only qualied, skilled, and authorized persons with knowledge of all restrictions, safety precautions,
and installation and maintenance procedures should have physical access to the device.
• To avoid potential injury or damage to components, ensure that the drives and other internal system
components have cooled before touching them.
• Observe electrostatic discharge (ESD) procedures to avoid potential injury or damage to components.
Power
• To reduce the risk of re or electric shock, ensure that you only connect the power cord to a properly
grounded electrical outlet.
•
Devices with redundant power supply may have one or more power supply unit (PSU) cords. To avoid
serious injuries, a trained service technician must disconnect all PSU cords from the device before
installing or replacing system components.
System Battery
• To avoid potential battery explosion, causing injury or damage to components, ensure that you replace
the existing battery with a battery of the same type.
TS-x64eU User Guide
Product Overview 12
• Dispose of used batteries properly according to local regulations or the instructions of the battery
manufacturer.
Moving Parts
•
Moving fan blades: Keep your body parts away from moving fan blades while the device is connected
to a power source.
•
Moving components: Keep your body parts away from other moving components.
• The device is not suitable for use in locations where children are likely to be present.
Installation Requirements
Category Item
Environment • Room temperature: 0˚C to 40˚C (32˚F to 104˚F)
• Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
• Flat, anti-static surface without exposure to direct sunlight, liquids,
or chemicals
Hardware and peripherals • Storage drives
For the list of compatible drive models, go to https://
www.qnap.com/compatibility.
• Network cable
Tools • Phillips #1 or #2 screwdriver
• Anti-static wrist strap
Setting Up the NAS
Important
Read all safety requirements and information carefully before setting up the NAS or installing
NAS components.
1. Place your NAS device in an environment that meets the requirements.
For details, see Installation Requirements.
2. Install the drives.
For details, see the following topics:
•Installing 3.5-inch Hard Drives on 3.5-inch Trays
•Installing 2.5-inch Hard Drives or Solid-State Drives on 3.5-inch Trays
TS-x64eU User Guide
Product Overview 13
3. Installation and Conguration
This chapter provides specic hardware and rmware installation and conguration steps.
Hardware Installation
This section provides information on installing drives, memory modules, expansion units, and handles.
Drive Installation
The TS-x64eU series is compatible with 3.5-inch and 2.5-inch hard drives, and 2.5-inch solid-state drives.
Installing 3.5-inch Hard Drives on 3.5-inch Trays
Warning
• Installing a drive deletes all data on the drive.
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
•
Moving fan blades: Keep your hands and other body parts away from moving fan
blades.
•
Other moving components: Keep your hands and other body parts away from other
moving components.
1. Power o the NAS.
2. Remove the drive tray.
a. Pull the tray handle outward.
b. Pull the tray out.
TS-x64eU User Guide
Installation and Conguration 15
3. Install a drive on the tray.
a. Place the tray on the drive so that the holes on the tray are aligned with those on the drive.
b. Attach the screws.
4. Load the tray into the bay.
a. Insert the tray into the bay.
TS-x64eU User Guide
Installation and Conguration 16
b. Push the handle.
5. Power on the NAS.
Installing 2.5-inch Hard Drives or Solid-State Drives on 3.5-inch Trays
Warning
• Installing a drive deletes all data on the drive.
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
•
Moving fan blades: Keep your hands and other body parts away from moving fan
blades.
•
Other moving components: Keep your hands and other body parts away from other
moving components.
1. Power o the NAS.
2. Remove the drive tray.
a. Pull the tray handle outward.
b. Pull the tray out.
TS-x64eU User Guide
Installation and Conguration 17
3. Install a drive on the tray.
a. Place the tray on the drive so that the holes on the tray are aligned with those on the drive.
b. Attach the screws.
4. Load the tray into the bay.
a. Insert the tray into the bay.
TS-x64eU User Guide
Installation and Conguration 18
b. Push the handle.
5. Power on the NAS.
Installing M.2 Solid-State Drives
The TS-464eU-4G has two M.2 SSD slots on the System Board. For a list of compatible M.2 SSDs, go to
https://www.qnap.com/compatibility.
Warning
• Installing a drive deletes all data on the drive.
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
•
Moving fan blades: Keep your hands and other body parts away from moving fan
blades.
•
Other moving components: Keep your hands and other body parts away from other
moving components.
Note
• QNAP recommends installing heatsinks on the M.2 SSD controllers to enhance cooling
eciency and to ensure consistent performance.
• Before installing non-QNAP heatsinks, ensure that they are of the appropriate size and
shape.
TS-x64eU User Guide
Installation and Conguration 19
• The ordering P/N for QNAP heatsinks is: HS-M2SSD-01.
1. Power o the device.
2. Disconnect the power cord from the electrical outlet.
3. Disconnect all cables and external attachments.
4. Remove the case cover.
a. Loosen the screws.
b. Slide the cover back.
c. Lift the cover o the device.
5. Install a heatsink on the M.2 SSD.
a. Locate the controller on the M.2 SSD.
Note
The M.2 SSD heatsink is an optional purchase. For details, see https://www.qnap.com/go/
product/ts-464eu.
The controller location varies depending on the model and manufacturer of the M.2 SSD.
For details, refer to the documentation or contact the manufacturer.
6. Install the M.2 SSD.
a. Pull out the pushpin.
b. Verify the M.2 SSD connector is aligned with the slot.
TS-x64eU User Guide
Installation and Conguration 20
c. Carefully press down the M.2 SSD until the pushpin locks the drive into place.
7. Attach the case cover.
a. Place the cover on the device.
TS-x64eU User Guide
Installation and Conguration 21
b. Slide the cover forward.
c. Tighten the screws.
8. Connect all cables and external attachments.
9. Connect the power cord to the electrical outlet.
10. Power on the device.
Replacing Memory Modules
The TS-x64eU series has two memory slots. You can increase the memory capacity of the NAS by upgrading
memory modules.
Use only QNAP memory modules to maintain system performance and stability. You can purchase QNAP
memory modules from authorized resellers.
For details on slot numbering, see System Board.
Warning
•
Moving fan blades: Keep your hands and other body parts away from moving fan
blades.
•
Other moving components: Keep your hands and other body parts away from other
moving components.
TS-x64eU User Guide
Installation and Conguration 22
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
1. Power o the device.
2. Disconnect the power cord from the electrical outlet.
3. Disconnect all cables and external attachments.
4. Remove the case cover.
a. Loosen the screws.
b. Slide the cover back.
c. Lift the cover o the device.
5. Remove an existing module.
TS-x64eU User Guide
Installation and Conguration 23
a. Push the retention clips outward simultaneously to release the module.
b. Verify that the module has tilted upward and is completely released from the slot.
Warning
Attempting to remove a module that is not completely released may damage the module and
the system board.
c. Hold the module by the edges.
d. Carefully slide the module out of the slot.
Warning
• Do not touch the internal components, particularly the metal connectors.
TS-x64eU User Guide
Installation and Conguration 24
• Do not bend the module.
6. Install a new module.
a. Align the notch with the ridge in the slot.
b. Insert the module into the slot.
c. Verify that the metal connectors are completely inserted into the slot.
d. Carefully press down on the module until the retention clips lock the module into place.
7. Attach the case cover.
a. Place the cover on the device.
TS-x64eU User Guide
Installation and Conguration 25
b. Slide the cover forward.
c. Tighten the screws.
8. Connect all cables and external attachments.
9. Power on the device.
10. Verify that the module is recognized by the device.
a. Log on to QTS as administrator.
b. Go to Control Panel > System > System Status > Hardware Information .
c. Check the value for Total memory.
Installing Expansion Cards
The TS-x64eU series supports selected expansion cards, some of which require QNAP PCIe brackets. QNAP-
branded expansion cards purchased from the company website are shipped with the brackets necessary to
t the TS-x64eU.
Warning
•
Moving fan blades: Keep your hands and other body parts away from moving fan
blades.
•
TS-x64eU User Guide
Installation and Conguration 26
Other moving components: Keep your hands and other body parts away from other
moving components.
Note
Check the expansion card power supply requirements and compatibility list before
installation. For more information, see www.qnap.com/compatibility.
1. Power o the device.
2. Disconnect the power cord from the electrical outlet.
3. Disconnect all cables and external attachments.
4. Remove the case cover.
a. Loosen the screws.
b. Slide the cover back.
c. Lift the cover o the device.
TS-x64eU User Guide
Installation and Conguration 27
5. Remove the expansion card module.
a. Remove the screws that secure the module to the chassis.
b. Remove the module from the chassis.
6. Remove the PCIe cover.
a. Remove the screw that secures the cover.
b. Pull the cover away from the slot.
TS-x64eU User Guide
Installation and Conguration 28
7. Optional: Attach the QNAP bracket to the expansion card.
a. Remove all screws of the existing bracket.
b. Carefully pull the bracket away from the card.
c. Attach the QNAP bracket to the card using the same screws.
TS-x64eU User Guide
Installation and Conguration 29
d. Verify that the bracket does not move.
8. Insert the card into the riser card slot.
9. Attach the screw.
10. Attach the expansion card module.
a. Insert the module into the chassis.
b. Attach the screws that secure the module to the chassis.
TS-x64eU User Guide
Installation and Conguration 30
11. Attach the case cover.
a. Place the cover on the device.
b. Slide the cover forward.
c. Tighten the screws.
TS-x64eU User Guide
Installation and Conguration 31
12. Connect all cables and external attachments.
13. Power on the device.
Hot-Swapping Redundant Power Supply Units
Warning
The NAS may have one or more power supply unit (PSU) cords. To avoid serious injuries,
a trained service technician must disconnect all PSU cords before installing or replacing
system components.
1. Power o the NAS.
2. Disconnect the power cord from the electrical outlet and the power supply unit (PSU) that you are
replacing.
3. Firmly press the latch toward the handle and then pull the PSU out.
TS-x64eU User Guide
Installation and Conguration 32
4. Insert the new PSU.
5. Connect the power cord to the PSU and the electrical outlet.
6. Power on the NAS.
7. Enable alerts for PSU failures.
a. Log on to QTS as administrator.
b. Go to Control Panel > System > Hardware > General .
c. Select Enable Redundant Power Supply Mode.
d. Click Apply All.
TS-x64eU User Guide
Installation and Conguration 33
Expansion Unit Installation
The TS-464eU-4G is compatible with USB expansion units, while TS-864eU-4G and TS-864eU-RP-4G are
compatible with both SATA expansion units and USB expansion units. For details, please see table below.
You can purchase storage expansion accessories from QNAP or an authorized reseller.
For details, go to https://shop.qnap.com/.
For the list of compatible expansion units and the maximum number of applicable expansion units, go to
https://www.qnap.com/go/compatibility-expansion.
Expansion Unit Model Description Required Accessories
TR-002 • Uses a USB 3.2 Gen 1 Type-C
interface
• Supports SATA HDD/SDD
• USB 3.2 Gen 2 Type-A to Type-
C cable
• USB 3.2 Gen 2 Type-C to Type-
C cable
TR-004 • Uses a USB 3.2 Gen 1 Type-C
interface
• Supports SATA HDD/SDD
• USB 3.2 Gen 2 Type-A to Type-
C cable
• USB 3.2 Gen 2 Type-C to Type-
C cable
TR-004U • Uses a USB 3.2 Gen 1 Type-C
interface
• Supports SATA HDD/SDD
• USB 3.2 Gen 1 Type-A to Type-
C cable
• RAIL-B02
TL-D800C • Uses a USB 3.2 Gen 2 Type-C
interface
• Supports SATA HDD/SDD
• USB 3.2 Gen 2 Type-A to Type-
C cable
• USB 3.2 Gen 2 Type-C to Type-
C cable
TL-R1200C-RP • Uses a USB 3.2 Gen 2 Type-C
interface
• Supports SATA HDD/SDD
• USB 3.2 Gen 2 Type-A to Type-
C cable
• RAIL-B02
TL-D400S • Uses a SATA 6 Gbps (SFF-8088)
interface
• Supports SATA HDD/SSD
• 1 x SFF-8088 connector cable
• QXP-400eS-A1164 host bus
adapter
TL-D800S • Uses a SATA 6 Gbps (SFF-8088)
interface
• Supports SATA HDD/SSD
• 2 x SFF-8088 connector cables
• QXP-800eS-A1164 host bus
adapter
TL-D1600S • Uses a SATA 6 Gbps (SFF-8088)
interface
• Supports SATA HDD/SSD
• 4 x SFF-8088 to SFF-8644
connector cables
• QXP-1600eS-A1164 host bus
adapter
TL-R400S • Uses a SATA 6 Gbps (SFF-8088)
interface
• Supports SATA HDD/SSD
• 1 x SFF-8088 connector cable
• QXP-400eS-A1164 host bus
adapter
• RAIL-B02
TS-x64eU User Guide
Installation and Conguration 34
Expansion Unit Model Description Required Accessories
TL-R1200S-RP • Uses a SATA 6 Gbps (SFF-8088)
interface
• Supports SATA HDD/SSD
• 3 x SFF-8088 to SFF-8644
connector cables
• QXP-1600eS-A1164 host bus
adapter
• RAIL-B02
Connecting USB Expansion Units
The TS-x64eU supports connecting a maximum of two USB expansion units.
1. Connect the expansion unit to the NAS.
a. Connect the USB cable to the USB Type-C port on the expansion unit.
b. Connect the USB cable to a USB 3.2 Gen 2 Type-A port on the NAS.
2. Power on the expansion units.
3. Verify that the expansion units are recognized by the NAS.
a. Log on to QTS as administrator.
b. Go to Main Menu > Storage & Snapshots > Overview > System .
c. Verify that the expansion units are listed.
Connecting SATA JBOD Expansion Units
The TS-864eU-4G and TS-864eU-RP-4G support connecting a maximum of one SATA JBOD expansion unit. To
connect SATA JBOD expansion units, a host bus adapter must be installed on the NAS. For details on the
required accessories, see Expansion Unit Installation.
1. Power o the NAS.
TS-x64eU User Guide
Installation and Conguration 35
2. Install a host bus adapter on the PCIe slot.
Important
The QNAP QXP host bus adapter is required for connecting the SATA JBOD enclosure to a host
device. Third-party host bus adapters are not compatible with QNAP JBOD enclosures.
For details, see Installing Expansion Cards.
3. Connect the expansion units to the NAS using the following topology.
Note
This image shows connecting the NAS to the TL-R1200S-RP JBOD enclosure.
4. Power on the SATA JBOD expansion units.
5. Power on the NAS.
6. Verify that the expansion units are recognized by the NAS.
a. Log on to QTS as administrator.
b. Go to Main Menu > Storage & Snapshots > Overview > System .
c. Verify that the expansion units are listed.
Installing Handles
Installing handles enables you to better grip and further secure the NAS on a rack. Handles on the TS-464eU
require manual installation.
1. Power o the NAS.
2. Install a handle on an angle bracket.
a. Align the openings on the handle with the two round screw holes on the angle bracket.
b. Attach the screws to lock the handle to the angle bracket.
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3. Install the angle bracket on the NAS.
a. Align the holes on the angle bracket with the holes on the chassis.
Note
Ensure that the handle faces the same direction as the front panel.
b. Attach the screws.
4. Install a second handle on the other side of the chassis.
5. Power on the NAS.
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Rail Kits
The TS-x64eU is compatible with the following models:
• RAIL-B02
Rail kits are not included with the NAS and must be purchased separately. For details, contact an authorized
reseller or go to http://shop.qnap.com.
You can nd installation information in the rail kit package.
QTS Installation
The TS-x64eU uses the QNAP QTS operating system. You can install QTS using any of the following methods.
Method Description Requirements
Qnder Pro
installation
(Recommended)
If the NAS is connected to your local area
network, you can do the following:
• Locate the NAS using Qnder Pro.
• Complete the steps in the Smart
Installation Guide wizard.
For details, see Installing QTS Using
Qnder Pro.
• Computer
• Network cable
•Qnder Pro installer
Cloud installation If the NAS is connected to the internet,
you can do the following:
• Scan the QR code on the NAS.
• Log into your myQNAPcloud account.
• Use myQNAPcloud Link to remotely
access your NAS.
• Complete the steps in the Smart
Installation Guide wizard.
For details, see Installing QTS Using the
Cloud Key.
• Computer or mobile device
• Network cable
• myQNAPcloud account
• Cloud Key
Installing QTS Using Qnder Pro
Warning
Installing QTS deletes all data on the drives. Back up your data before proceeding.
Important
To protect your NAS from brute force attacks, create a new system administrator account
during QTS installation to disable the default "admin" account.
1. Power on the NAS.
2. Connect the NAS to your local area network.
3. Run Qnder Pro on a computer that is connected to the same local area network.
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Note
To download Qnder Pro, go to https://www.qnap.com/utilities.
4. Click Next.
The QNAP Warranty Service page opens in the default web browser.
5. Click Check warranty.
The QNAP Warranty Service window opens in a new web page.
Important
You can check your device warranty policy or purchase an extended warranty plan at QNAP
Warranty Service.
6. Close the warranty page.
The Smart Installation Guide opens in the default web browser.
7. Specify a rmware version using any of the following methods.
Methods User Actions
Current version Select Current version.
Latest available version a. Select Latest available version.
b. Click Next.
The system downloads the latest rmware version and
restarts the NAS.
c. Click Start Smart Installation.
Uploaded version a. Select Uploaded version.
b. Click Browse.
The le upload window appears.
c. Select the rmware le version.
d. Click Next.
The system downloads the latest rmware version and
restarts the NAS.
e. Click Start Smart Installation.
8. Click Next.
The Enter the NAS name and administrator’s password screen appears.
9. Specify the following information.
•NAS name: Specify a name with 1 to 14 characters. The name supports letters (A to Z, a to z),
numbers (0 to 9), and hyphens (-), but cannot end with a hyphen.
•Username: Specify an administrator username that contains 1 to 32 characters. The name
supports letters (A to Z, a to z), numbers (0 to 9), and hyphens (-), multi-byte Chinese, Japanese,
Korean, and Russian characters.
The username cannot contain the following special characters: grave accent (`), asterisk (*), equal
sign (=), plus sign (+), square brackets ([ ]), slash (\), vertical bar (|), semicolon (;), colon (:),
apostrophe ('), quotation mark ("), comma (,), less than sign (< ), greater than sign (>), backslash
(/), question mark (?), percent sign (%)
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•Password: Specify an administrator password with 1 to 64 characters. The password supports all
ASCII characters.
•Conrm Password: Enter the new administrator password again.
10. Click Next.
The Set the date and time screen appears.
11. Specify the time zone, date, and time using any of the following methods:
Tip
QNAP recommends connecting to an NTP server to ensure that the NAS follows the
Coordinated Universal Time (UTC) standard.
Methods User Actions
Synchronize with computer or device time Select Same as the computer/device time
The NAS time will be the same as your computer or
device used to congure the time.
Enter manually a. Select Input Manually.
b. Specify the date and time.
The NAS date and time will be the same as the
congured time.
Synchronize with an Internet time server
automatically
Click Synchronize with an Internet time server
automatically.
The NAS time will be the same as the NTP server.
12. Click Next.
The Congure the network settings screen appears.
13. Congure the network settings using any of the following methods.
Methods User Actions
Obtain an IP address automatically (DHCP) Select Obtain an IP address automatically (DHCP)
The system automatically detects and congures the
IP address settings.
Use static IP address a. Select Use static IP address.
The IP address conguration page appears.
b. Specify the following IP address congurations:
• Interface
• IP Address
• Subnet Mask
• Default Gateway
• Primary DNS server
• Secondary DNS server
14. Click Next.
The Thunderbolt Connection page appears.
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Note
This page only appears if your device supports Thunderbolt. You will need to connect your
device to a computer using a Thunderbolt cable.
15. Click Next.
The Summary screen appears.
16. Review the settings.
17. Click Apply.
A conrmation message appears.
Warning
Clicking Conrm deletes all data on the drive before installing QTS.
18. Click Conrm.
QTS is installed.
Installing QTS Using the Cloud Key
Warning
Installing QTS deletes all data on the drives. Back up your data before proceeding.
Important
To protect your NAS from brute force attacks, create a new system administrator account
during QTS installation to disable the default "admin" account.
1. Power on the NAS.
2. Connect the NAS to the internet.
3. Go to the QNAP Cloud Installation page using one of the following methods:
• On your computer, go to your respective region's site to download QTS:
• China: https://install.qnap.com.cn
• Global: https://install.qnap.com
• Scan the QR code on the NAS using a mobile device.
The web page lists all the uninitialized QNAP NAS devices on the local network.
4. Find your NAS from the list and then click Initialize.
Note
If your NAS is not listed, follow the instructions on the web page to specify the Cloud Key on the
NAS.
The installation wizard opens in the default web browser
5. Create an account or sign in to myQNAPcloud.
Note
You must return to this page to complete the installation after creating an account.
6. Specify the myQNAPcloud device name for the NAS.
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Note
• The myQNAPcloud device name is used when remotely accessing the NAS.
• For security purposes, the myQNAPcloud Link remote connection service will be disabled
on your NAS after initialization. You can enable it by connecting to QTS through LAN and
then installing myQNAPcloud Link.
7. Click Next.
The QNAP Warranty Service page opens in the default web browser.
8. Click Check warranty.
The QNAP Warranty Service window opens in a new web page.
Important
You can check your device warranty policy or purchase an extended warranty plan at QNAP
Warranty Service.
9. Close the warranty page.
The Smart Installation Guide opens in the default web browser.
10. Specify a rmware version using any of the following methods.
Methods User Actions
Current version a. Select Current version.
b. Click Next.
Latest available version a. Select Latest available version.
b. Click Next.
The system downloads the latest rmware version and
restarts the NAS.
c. Click Start Smart Installation.
Uploaded version a. Select Uploaded version.
b. Click Browse.
The le upload window appears.
c. Select the rmware le version.
d. Click Next.
The system downloads the latest rmware version and
restarts the NAS.
e. Click Start Smart Installation.
11. Specify the following information.
•NAS name: Specify a name with 1 to 14 characters. The name supports letters (A to Z, a to z),
numbers (0 to 9), and hyphens (-), but cannot end with a hyphen.
•Username: Specify an administrator username that contains 1 to 32 characters. The name
supports letters (A to Z, a to z), numbers (0 to 9), and hyphens (-), multi-byte Chinese, Japanese,
Korean, and Russian characters.
The username cannot contain the following special characters: grave accent (`), asterisk (*), equal
sign (=), plus sign (+), square brackets ([ ]), slash (\), vertical bar (|), semicolon (;), colon (:),
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Installation and Conguration 42
apostrophe ('), quotation mark ("), comma (,), less than sign (< ), greater than sign (>), backslash
(/), question mark (?), percent sign (%), or "admin".
•Password: Specify an administrator password with 1 to 64 characters. The password supports all
ASCII characters.
•Conrm Password: Enter the new administrator password again.
12. Click Next.
The Set the date and time screen appears.
13. Specify the time zone, date, and time using any of the following methods:
Tip
QNAP recommends connecting to an NTP server to ensure that the NAS follows the
Coordinated Universal Time (UTC) standard.
Methods User Actions
Synchronize with computer or device time Select Same as the computer/device time
The NAS time will be the same as your computer or
device used to congure the time.
Enter manually a. Select Input Manually.
b. Specify the date and time.
The NAS date and time will be the same as the
congured time.
Synchronize with an Internet time server
automatically
Click Synchronize with an Internet time server
automatically.
The NAS time will be the same as the NTP server.
14. Click Next.
The Congure the network settings screen appears.
15. Congure the network settings using any of the following methods.
Methods User Actions
Obtain an IP address automatically (DHCP) Select Obtain an IP address automatically (DHCP)
The system automatically detects and congures the
IP address settings.
Use static IP address a. Select Use static IP address.
The IP address conguration page appears.
b. Specify the following IP address congurations:
• Interface
• IP Address
• Subnet Mask
• Default Gateway
• Primary DNS server
• Secondary DNS server
16. Click Next.
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The Thunderbolt Connection page appears.
Note
This page only appears if your device supports Thunderbolt. You will need to connect your
device to a computer using a Thunderbolt cable.
17. Click Next.
The Summary screen appears.
18. Review the settings.
19. Click Apply.
A conrmation message appears.
Warning
Clicking Conrm deletes all data on the drive before installing QTS.
20. Click Conrm.
QTS is installed.
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4. Basic Operations
This chapter describes basic NAS operations.
Power Button
Operation User Action Result
Power on Press the button once. The device powers on.
Power o Press and hold the button for 1.5
seconds.
The device powers o.
Force power o Press and hold the button for 5 seconds. The device powers o.
Important
Use this method only when
the device is unresponsive.
Note
After forcing the device to
power o, the fans will spin
very fast for about 3 seconds.
This is normal and to be
expected.
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Reset Button
Operation User Action Result
Basic system reset Press and hold the
button for 3 seconds.
The following settings are reset to default:
• System administrator password: The default password
is the rst MAC address in uppercase letters
without special characters. For example, if the rst
MAC address is 00-08-9B-F6-15-75, then the admin
password would be 00089BF61575.
Tip
You can nd the rst MAC address with
Qnder Pro or attached to a label on the
device listed as MAC1.
• TCP/IP conguration:
• Obtain IP address settings automatically via DHCP
• Disable jumbo frames
• If port trunking is enabled (multi-LAN models
only), the port trunking mode is reset to “Active
Backup (Failover)”.
• System port: 8080 (system service port)
• Security level: Low (Allow all connections)
• LCD panel password: (blank)
• VLAN: Disabled
Advanced system
reset
Press and hold the
button for 15 seconds.
The default factory settings are restored.
• To retrieve old data after an advanced system reset,
recreate the previous folder structure on the NAS.
LEDs
LEDs indicate the system status and related information when the device is powered on. The following
LED information applies only when the drive is correctly installed and when the device is connected to the
network or to a host.
For details on the location of the LEDs, see Components .
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Basic Operations 46
LED Status Description
System Status Flashes green and red
alternately every 0.5 seconds
• The drive is being formatted.
• The device is being initialized.
• The operating system is being updated.
• RAID rebuilding is in progress.
• Online RAID Capacity Expansion is in progress.
• Online RAID Level Migration is in progress.
• The rmware is being updated.
Important
When updating the rmware, do not remove
the power cord or USB cable, and do not
force-exit the application.
Red • The drive is invalid.
• The disk volume has reached its full capacity.
• The disk volume is about to reach its full capacity.
• The system fan is not functioning.
• An error occurred when accessing (read/write) the data.
• A bad sector is detected on the hard drive.
• The device is in degraded read-only mode (two member
drives failed in RAID 5 or RAID 6 but the data can still be
read).
• A hardware self-test error occurred.
Flashes red every 0.5 seconds The device is in degraded mode (one member drive failed in
RAID 1, RAID 5, or RAID 6).
Flashes green every 0.5
seconds
• The device is starting up.
• The device is not congured.
• A drive is not formatted.
Green The device is ready.
O • All drives are in standby mode.
• The device is powered o.
LAN Orange The network connection is operating.
Flashes orange The device is being accessed from the network.
O The device is not connected to a network.
2.5 Gigabit
Ethernet
speed
Green The network connection is operating at 2.5 Gbps.
Orange • The network connection is operating at 1 Gbps.
• The network connection is operating at 100 Mbps.
O The network connection is operating at 10 Mbps.
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LED Status Description
2.5 Gigabit
Ethernet
activity
Orange A network connection has been established.
Flashes orange The device is being accessed from the network.
O There is no network connection.
Drive Flashes red The data is being accessed and a read/write error occurs
during the process.
Red • A drive read/write error occurred.
Flashes green • Data is being accessed.
Green The drive is ready.
O No drive was detected.
Expansion Blue A QNAP USB or SATA external storage device is connected.
O No expansion unit has been detected.
Audio Alert
Duration Frequency Description
Short beep (0.5 seconds) 1 • The NAS is starting up.
• When the reset button is pressed for 3 seconds,
the NAS resets congurations.
• When the reset button is pressed for 10 seconds,
the NAS resets congurations and reboots.
• When the reset button is pressed for 15 seconds,
the NAS resets congurations and reboots.
• The operating system was updated.
3 • Cannot detect installed disk.
• The rmware was updated.
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Duration Frequency Description
Long beep (1.5 seconds) 3 (every 5 minutes) • A power error occurred.
• The system fan is not functioning.
• The fan module has been removed.
• The NAS data cannot be copied to the external
storage device connected to the front USB port.
2 • The storage pool is about to reach full capacity.
• The storage pool has reached full capacity.
• A storage pool status error occurred.
• The disk volume is about to reach its full
capacity.
• The disk volume has reached its full capacity.
• The drives are in degraded mode.
• The drive is rebuilding.
• A volume status error occurred.
• A drive is plugged in or out.
1 • The NAS is powering o.
• The NAS was powered o by force shutdown
(hardware shutdown).
• The NAS was powered on successfully and is
ready.
Long and short beeps 1 long and 2 short beeps The JBOD expansion unit has been removed.
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5. NAS Migration
You can migrate data and settings from your current NAS to another NAS model with minimal disruptions
by installing all the hard drives from the source NAS to the destination NAS. RAID conguration and other
settings are retained on the destination NAS after migration.
NAS Migration Requirements
You can only migrate drives to specic NAS models, depending on your source NAS. For the list of NAS
models compatible with direct NAS migration, see https://www.qnap.com/go/nas-migration.
Your device must meet the following requirements:
• QTS NAS supports several types of NAS migration:
• ARM NAS to an ARM NAS
• x86 NAS to an x86 NAS
• ARM NAS to an x86 NAS
Note
You cannot migrate from an x86 NAS to an ARM NAS.
• The destination NAS must run on the same QTS version as the source NAS (or later).
• The destination NAS must have sucient free drive bays to accommodate all the drives that you are
migrating from the source NAS.
For NAS models that do not support NAS migration, you can migrate existing data using HBS 3. For details,
see Migrating NAS Data Using HBS 3.
Status and Setting Changes after NAS Migration
The status of NAS data and settings varies after migration.
Data and Settings After NAS Migration
Registered myQNAPcloud name Your registered myQNAPcloud name is not migrated.
Encrypted disk volumes If the NAS does not support le system encryption,
encrypted disk volumes are not migrated.
Warning
To prevent data loss, back up and save the
encryption keys of encrypted disk volumes in
a safe place. You can also choose to decrypt
disk volumes before migration.
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Data and Settings After NAS Migration
Shared folders All shared folders and the downloaded les stored in them
are retained.
Warning
To prevent data loss, back up and save
encryption keys or passwords of encrypted
shared folders in a safe place before
migration.
Important
Folder permissions on the destination NAS
must be recongured after migration.
Network • If the number of network ports or network port
specications on the destination NAS is dierent from
the source NAS, the following network and virtual
settings may change and require reconguration:
port trunking, virtual machines, Thunderbolt, USB
QuickAccess, and more.
• You must recongure network settings when the source
NAS is running on QTS 4.3.5 or earlier versions.
Windows AD conguration Windows AD congurations must be recongured.
Licenses Licenses are not migrated.
Warning
To prevent losing all your software licenses,
QNAP recommends deactivating licenses on
the source NAS before data migration.
Applications If the destination NAS has less RAM than the source NAS,
the following features and applications might not function:
Virtualization Station, Qsirch, and Snapshots.
Services Only services supported by the destination NAS are
available.
Multimedia features Some multimedia features are disabled by default.
Migrating a NAS
Important
Before performing NAS migration, ensure that you understand all requirements and
possible changes after migration.
For details see the following topics:
•NAS Migration Requirements
•Status and Setting Changes After NAS Migration
1. Power o the source NAS and the destination NAS.
2. Remove the drives.
Important
QNAP recommends following the source NAS drive order when installing the drives. Take note
of the drive tray order when removing the drives.
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a. Remove the drives from the source NAS.
b. Remove the drive trays from the destination NAS.
3. Install the drives.
a. Install source NAS drives onto the destination NAS drive trays.
b. Insert the drive trays into the destination NAS.
4. Power on the destination NAS.
5. Log on to QTS as an administrator on the destination NAS.
The destination NAS automatically checks for the latest rmware update.
Migrating NAS Data Using HBS 3
For NAS models that do not support direct migration, you can initialize the destination NAS then copy data
from the source NAS to the destination NAS using HBS 3.
Preparing the Destination NAS
1. Log on to QTS.
2. Create one or more storage pools.
For details, see the Creating a Storage Pool topic in the QTS user guide.
3. Create one or more volumes.
For details, see the Volume Creation topic in the QTS user guide.
4. Create shared folders on the destination NAS.
For details, see the Creating a Shared Folder topic in the QTS user guide.
5. Install HBS 3 onto the destination NAS.
a. Go to App Center.
b. Search for HBS 3.
c. Click Install.
HBS 3 is installed on the destination NAS.
6. Enable the remote server settings on the destination NAS.
a. Go to App Center > HBS 3 > Services > RTRR Server .
b. Click Enable RTRR Server.
The RTRR server settings window appears.
c. Specify the RTRR Server settings.
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Setting Description
Password Specify a password that contains 1 to 16 characters from any of the
following groups:
• Letters: A to Z, a to z
• Numbers: 0 to 9
• Special characters: . - _ ~ ! @ # $ % ^ & ( ) { }
• Does not start or end with a space.
Port Specify a port number to access the RTRR server.
7. Click Apply.
A conrmation window appears.
8. Click OK.
The remote server settings are completed.
Creating a One-Way Sync Job
1. On the source NAS, go to App Center > HBS 3 > Sync .
2. Click Sync Now.
3. Select One-way Sync Job.
The Create a Sync Job window appears.
4. Click Remote NAS.
5. Click Add New Account.
The Create a Storage Space window appears.
6. Select the destination NAS as the destination storage space and specify the following:
Setting Description
Name The name used to identify the storage space.
IP address / Host name The IP address or hostname used to access the storage space.
Tip
Click to scan for available devices.
Port The port number used to access the storage space.
This value must be between 1 to 65535.
Password The password used to access the storage space.
Use SSL connection Requires SSL connection when accessing the remote NAS.
7. Optional: Test the connection.
Test Description
Detect Server Tests the accessibility of the selected storage space.
Speed Test Tests the network connection speed of the selected storage space.
8. Click Create.
9. Click Select.
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10. Select the paired folders.
Important
• All subfolders and les in the selected folder are selected.
• You can only sync up to 16 paired folders per job.
a. Under the source, click .
A dialog box opens.
b. Select a folder.
c. Click OK.
The dialog box closes.
d. Under the destination, click .
A dialog box opens.
e. Select a folder.
f. Click OK.
g. Optional: Add more paired folders if necessary.
11. Click Next.
The Schedule screen appears.
12. Select Sync now.
13. Click Next.
The Rules screen appears.
14. Optional: Congure job rules.
15. Click Next.
The Summary screen appears.
16. Review the job summary.
17. Click Create.
The source NAS runs the created one-way sync job.
Note
It may take several minutes to migrate shared folders from the source NAS to the destination
NAS.
Importing Local Users or Group Settings to the Destination NAS
1. Power on the source NAS.
2. Back up the users or group settings from the source NAS.
a. Log on to QTS.
b. Go to Control Panel > Privilege > Users .
c. Click Create, and then click Import/Export Users.
The Import/Export Users window appears.
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d. Select Export user and user group settings.
e. Click Next.
The NAS user and user group settings are exported as a le and downloaded onto your computer.
3. Import user settings on the source NAS to the destination NAS.
a. On the destination NAS, log on to QTS.
b. Go to Control Panel > Privilege > Users .
c. Click Create, and then click Import/Export Users.
d. Select Import user and user group settings.
Note
You can select whether to send a notication mail to newly created users or overwrite duplicate
users.
e. On your computer, select the user settings le exported from the source NAS.
The source NAS user settings le is imported to the destination NAS.
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6. Troubleshooting
This chapter describes basic troubleshooting information.
Forcing Qnder Pro or myQNAPcloud to Locate the NAS
If Qnder Pro or myQNAPcloud is unable to locate the NAS during QTS installation, the drives or data may
be faulty.
1. Power o the NAS.
2. Remove all drives.
3. Power on the NAS.
4. Locate the NAS using Qnder Pro or myQNAPcloud.
5. Reinsert the drives.
6. Continue with the QTS installation.
Hot-Swapping Failed Drives
The NAS supports hot-swapping of drives in the following situations:
RAID Type Number of Disks Situation
RAID 1 2 One member drive fails.
RAID 5 ≥ 3 One member drive fails.
RAID 6 ≥ 4 One or two member drives fail.
RAID 10 ≥ 4 (Must be an even number) One or two member drives in two dierent pairs fail.
RAID 50 ≥ 6 One disk per subgroup fails.
RAID 60 ≥ 8 Two disks per subgroup fail.
1. Log on to QTS.
2. Go to Main Menu > Storage & Snapshots > Storage > Disks/VJBOD .
3. Locate the failed drive.
4. Prepare a new hard drive with a capacity that is the same as or larger than the failed hard drive.
5. Remove the failed drive from the device.
6. Wait for 20 seconds or until the device beeps twice.
7. Remove the failed drive from the drive tray.
8. Insert the new drive into the drive tray.
9. Install the new drive.
The NAS beeps twice.
10. Go to Main Menu > Storage & Snapshots > Storage > Storage/Snapshots .
11. Locate the volume that contains the new drive and then verify that the status is Rebuilding.
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Recovering Unintentionally Removed Healthy Drives
The NAS supports exclusive RAID recovery technology to recover failed RAID disk volumes from
unintentional disconnection or removal of drives. Users can recover an inactive RAID 1, RAID 5, RAID 6,
RAID 10, RAID 50, or RAID 60 volume from degraded mode.
Disk Volume RAID
Recovery
Support
Number of Disks Maximum Number of Removed Drives
Single No 1 N/A
JBOD Yes ≥ 2 N/A
RAID 0 Yes ≥ 2 N/A
RAID 1 Yes 2 1
RAID 5 Yes ≥ 3 1
RAID 6 Yes ≥ 4 2
RAID 10 No ≥ 4 (Must be an even
number)
One or two member drives in two
dierent pairs fail.
RAID 50 Yes ≥ 6 One disk per subgroup fails.
RAID 60 Yes ≥ 8 Two disks per subgroup fail.
Support and Other Resources
QNAP provides the following resources:
Resource URL
Documentation https://download.qnap.com
Compatibility List https://www.qnap.com/compatibility
NAS Migration Compatibility https://www.qnap.com/go/nas-migration
Expansion Unit Compatibility https://www.qnap.com/go/compatibility-expansion
Service Portal https://service.qnap.com
Product Support Status https://www.qnap.com/go/product/eol.php
Downloads https://download.qnap.com
Community Forum https://forum.qnap.com
QNAP Accessories Store https://shop.qnap.com
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7. Glossary
Cloud Key
Unique 8-digit code assigned to each NAS device
myQNAPcloud
Provides various remote access services such as DDNS and myQNAPcloud Link
myQNAPcloud Link
Enables you to access QNAP devices over the internet without conguring complex port forwarding settings
Qnder Pro
QNAP utility that lets you locate and access QNAP NAS devices in your local area network
QNAP ID
User account that enables you to use myQNAPcloud remote access and other QNAP services
QTS
QNAP NAS operating system
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Glossary 58
8. Notices
This chapter provides information about warranty, disclaimers, licensing, and federal regulations.
Limited Warranty
QNAP oers limited warranty service on our products. Your QNAP-branded hardware product is warranted
against defects in materials and workmanship for a period of one (1) year or more from the date printed on
the invoice. ("Warranty Period"). Please review your statutory rights at www.qnap.com/warranty, which may
be amended from time to time by QNAP in its discretion.
Disclaimer
Information in this document is provided in connection with products of QNAP Systems, Inc. (the "QNAP").
No license, express or implied, by estoppels or otherwise, to any intellectual property rights is granted by
this document. Except as provided in QNAP's terms and conditions of sale for such products, QNAP assumes
no liability whatsoever, and QNAP disclaims any express or implied warranty, relating to sale and/or use of
QNAP products including liability or warranties relating to tness for a particular purpose, merchantability,
or infringement of any patent, copyright or other intellectual property right.
QNAP products are not intended for use in medical, life saving, life sustaining, critical control or safety
systems, or in nuclear facility applications.
In no event shall QNAP’s liability exceed the price paid for the product from direct, indirect, special,
incidental, or consequential damages resulting from the use of the product, its accompanying software,
or its documentation. QNAP makes no warranty or representation, expressed, implied, or statutory, with
respect to its products or the contents or use of this documentation and all accompanying software, and
specically disclaims its quality, performance, merchantability, or tness for any particular purpose. QNAP
reserves the right to revise or update its products, software, or documentation without obligation to notify
any individual or entity.
Back up the system periodically to avoid any potential data loss is recommended. QNAP disclaims any
responsibility of all sorts of data loss or recovery.
Should you return any components of the package of QNAP products such as NAS (Network Attached
Storage) for refund or maintenance, make sure they are carefully packed for shipping. Any form of damages
due to improper packaging will not be compensated.
All the features, functionality, and other product specications are subject to change without prior notice or
obligation. Information contained herein is subject to change without notice.
Further, the ® or ™ symbols are not used in the text.
GNU Public License
Version 3, 29 June 2007
Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not
allowed.
Preamble
The GNU General Public License is a free, copy left license for software and other kinds of works.
The licenses for most software and other practical works are designed to take away your freedom to share
and change the works. By contrast, the GNU General Public License is intended to guarantee your freedom
to share and change all versions of a program--to make sure it remains free software for all its users. We,
TS-x64eU User Guide
Notices 59
the Free Software Foundation, use the GNU General Public License for most of our software; it applies also
to any other work released this way by its authors. You can apply it to your programs, too.
When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are
designed to make sure that you have the freedom to distribute copies of free software (and charge for them
if you wish), that you receive source code or can get it if you want it, that you can change the software or use
pieces of it in new free programs, and that you know you can do these things.
To protect your rights, we need to prevent others from denying you these rights or asking you to surrender
the rights. Therefore, you have certain responsibilities if you distribute copies of the software, or if you
modify it: responsibilities to respect the freedom of others.
For example, if you distribute copies of such a program, whether gratis or for a fee, you must pass on to the
recipients the same freedoms that you received. You must make sure that they, too, receive or can get the
source code. And you must show them these terms so they know their rights.
Developers that use the GNU GPL protect your rights with two steps: (1) assert copyright on the software,
and (2) oer you this License giving you legal permission to copy, distribute and/or modify it.
For the developers' and authors' protection, the GPL clearly explains that there is no warranty for this free
software. For both users' and authors' sake, the GPL requires that modied versions be marked as changed,
so that their problems will not be attributed erroneously to authors of previous versions.
Some devices are designed to deny users access to install or run modied versions of the software inside
them, although the manufacturer can do so. This is fundamentally incompatible with the aim of protecting
users' freedom to change the software. The systematic pattern of such abuse occurs in the area of products
for individuals to use, which is precisely where it is most unacceptable. Therefore, we have designed this
version of the GPL to prohibit the practice for those products. If such problems arise substantially in other
domains, we stand ready to extend this provision to those domains in future versions of the GPL, as needed
to protect the freedom of users.
Finally, every program is threatened constantly by software patents. States should not allow patents to
restrict development and use of software on general-purpose computers, but in those that do, we wish to
avoid the special danger that patents applied to a free program could make it eectively proprietary. To
prevent this, the GPL assures that patents cannot be used to render the program non-free.
The precise terms and conditions for copying, distribution and modication follow.
Terms and Conditions
1. Denitions.
“This License” refers to version 3 of the GNU General Public License.
“Copyright” also means copyright-like laws that apply to other kinds of works, such as semiconductor
masks.
“The Program” refers to any copyrightable work licensed under this License. Each licensee is addressed
as “you”. “Licensees” and “recipients” may be individuals or organizations.
To “modify” a work means to copy from or adapt all or part of the work in a fashion requiring copyright
permission, other than the making of an exact copy. The resulting work is called a “modied version” of
the earlier work or a work “based on” the earlier work.
A “covered work” means either the unmodied Program or a work based on the Program.
To “propagate” a work means to do anything with it that, without permission, would make you
directly or secondarily liable for infringement under applicable copyright law, except executing it on
a computer or modifying a private copy. Propagation includes copying, distribution (with or without
modication), making available to the public, and in some countries other activities as well.
To “convey” a work means any kind of propagation that enables other parties to make or receive
copies. Mere interaction with a user through a computer network, with no transfer of a copy, is not
conveying.
An interactive user interface displays “Appropriate Legal Notices” to the extent that it includes a
convenient and prominently visible feature that (1) displays an appropriate copyright notice, and (2)
TS-x64eU User Guide
Notices 60
tells the user that there is no warranty for the work (except to the extent that warranties are provided),
that licensees may convey the work under this License, and how to view a copy of this License. If the
interface presents a list of user commands or options, such as a menu, a prominent item in the list
meets this criterion.
2. Source Code.
The “source code” for a work means the preferred form of the work for making modications to it.
“Object code” means any non-source form of a work.
A “Standard Interface” means an interface that either is an ocial standard dened by a recognized
standards body, or, in the case of interfaces specied for a particular programming language, one that
is widely used among developers working in that language.
The “System Libraries” of an executable work include anything, other than the work as a whole, that (a)
is included in the normal form of packaging a Major Component, but which is not part of that Major
Component, and (b) serves only to enable use of the work with that Major Component, or to implement
a Standard Interface for which an implementation is available to the public in source code form. A
“Major Component”, in this context, means a major essential component (kernel, window system, and
so on) of the specic operating system (if any) on which the executable work runs, or a compiler used
to produce the work, or an object code interpreter used to run it.
The “Corresponding Source” for a work in object code form means all the source code needed to
generate, install, and (for an executable work) run the object code and to modify the work, including
scripts to control those activities. However, it does not include the work's System Libraries, or general-
purpose tools or generally available free programs which are used unmodied in performing those
activities but which are not part of the work. For example, Corresponding Source includes interface
denition les associated with source les for the work, and the source code for shared libraries and
dynamically linked subprograms that the work is specically designed to require, such as by intimate
data communication or control ow between those subprograms and other parts of the work.
The Corresponding Source need not include anything that users can regenerate automatically from
other parts of the Corresponding Source.
The Corresponding Source for a work in source code form is that same work.
3. Basic Permissions.
All rights granted under this License are granted for the term of copyright on the Program, and
are irrevocable provided the stated conditions are met. This License explicitly arms your unlimited
permission to run the unmodied Program. The output from running a covered work is covered by this
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You may make, run and propagate covered works that you do not convey, without conditions so
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sole purpose of having them make modications exclusively for you, or provide you with facilities for
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for which you do not control copyright. Those thus making or running the covered works for you must
do so exclusively on your behalf, under your direction and control, on terms that prohibit them from
making any copies of your copyrighted material outside their relationship with you.
Conveying under any other circumstances is permitted solely under the conditions stated below.
Sublicensing is not allowed; section 10 makes it unnecessary.
4. Protecting Users' Legal Rights From Anti-Circumvention Law.
No covered work shall be deemed part of an eective technological measure under any applicable law
fullling obligations under article 11 of the WIPO copyright treaty adopted on 20 December 1996, or
similar laws prohibiting or restricting circumvention of such measures.
When you convey a covered work, you waive any legal power to forbid circumvention of technological
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respect to the covered work, and you disclaim any intention to limit operation or modication of the
work as a means of enforcing, against the work's users, your or third parties' legal rights to forbid
circumvention of technological measures.
5. Conveying Verbatim Copies.
TS-x64eU User Guide
Notices 61
You may convey verbatim copies of the Program's source code as you receive it, in any medium,
provided that you conspicuously and appropriately publish on each copy an appropriate copyright
notice; keep intact all notices stating that this License and any non-permissive terms added in accord
with section 7 apply to the code; keep intact all notices of the absence of any warranty; and give all
recipients a copy of this License along with the Program.
You may charge any price or no price for each copy that you convey, and you may oer support or
warranty protection for a fee.
6. Conveying Modied Source Versions.
You may convey a work based on the Program, or the modications to produce it from the Program,
in the form of source code under the terms of section 4, provided that you also meet all of these
conditions:
a. The work must carry prominent notices stating that you modied it, and giving a relevant date.
b. The work must carry prominent notices stating that it is released under this License and any
conditions added under section 7. This requirement modies the requirement in section 4 to
“keep intact all notices”.
c. You must license the entire work, as a whole, under this License to anyone who comes into
possession of a copy. This License will therefore apply, along with any applicable section 7
additional terms, to the whole of the work, and all its parts, regardless of how they are packaged.
This License gives no permission to license the work in any other way, but it does not invalidate
such permission if you have separately received it.
d. If the work has interactive user interfaces, each must display Appropriate Legal Notices; however,
if the Program has interactive interfaces that do not display Appropriate Legal Notices, your work
need not make them do so.
A compilation of a covered work with other separate and independent works, which are not by
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if the compilation and its resulting copyright are not used to limit the access or legal rights of the
compilation's users beyond what the individual works permit. Inclusion of a covered work in an
aggregate does not cause this License to apply to the other parts of the aggregate.
7. Conveying Non-Source Forms.
You may convey a covered work in object code form under the terms of sections 4 and 5, provided that
you also convey the machine-readable Corresponding Source under the terms of this License, in one of
these ways:
a. Convey the object code in, or embodied in, a physical product (including a physical distribution
medium), accompanied by the Corresponding Source xed on a durable physical medium
customarily used for software interchange.
b. Convey the object code in, or embodied in, a physical product (including a physical distribution
medium), accompanied by a written oer, valid for at least three years and valid for as long
as you oer spare parts or customer support for that product model, to give anyone who
possesses the object code either (1) a copy of the Corresponding Source for all the software in
the product that is covered by this License, on a durable physical medium customarily used for
software interchange, for a price no more than your reasonable cost of physically performing this
conveying of source, or (2) access to copy the Corresponding Source from a network server at no
charge.
c. Convey individual copies of the object code with a copy of the written oer to provide the
Corresponding Source. This alternative is allowed only occasionally and noncommercially, and
only if you received the object code with such an oer, in accord with subsection 6b.
d. Convey the object code by oering access from a designated place (gratis or for a charge), and
oer equivalent access to the Corresponding Source in the same way through the same place
TS-x64eU User Guide
Notices 62
at no further charge. You need not require recipients to copy the Corresponding Source along
with the object code. If the place to copy the object code is a network server, the Corresponding
Source may be on a dierent server (operated by you or a third party) that supports equivalent
copying facilities, provided you maintain clear directions next to the object code saying where to
nd the Corresponding Source. Regardless of what server hosts the Corresponding Source, you
remain obligated to ensure that it is available for as long as needed to satisfy these requirements.
e. Convey the object code using peer-to-peer transmission, provided you inform other peers where
the object code and Corresponding Source of the work are being oered to the general public at
no charge under subsection 6d.
A separable portion of the object code, whose source code is excluded from the Corresponding
Source as a System Library, need not be included in conveying the object code work.
A “User Product” is either (1) a “consumer product”, which means any tangible personal property
which is normally used for personal, family, or household purposes, or (2) anything designed or
sold for incorporation into a dwelling. In determining whether a product is a consumer product,
doubtful cases shall be resolved in favor of coverage. For a particular product received by a
particular user, “normally used” refers to a typical or common use of that class of product,
regardless of the status of the particular user or of the way in which the particular user actually
uses, or expects or is expected to use, the product. A product is a consumer product regardless
of whether the product has substantial commercial, industrial or non-consumer uses, unless such
uses represent the only signicant mode of use of the product.
“Installation Information” for a User Product means any methods, procedures, authorization keys,
or other information required to install and execute modied versions of a covered work in that
User Product from a modied version of its Corresponding Source. The information must suce
to ensure that the continued functioning of the modied object code is in no case prevented or
interfered with solely because modication has been made.
If you convey an object code work under this section in, or with, or specically for use in, a User
Product, and the conveying occurs as part of a transaction in which the right of possession and
use of the User Product is transferred to the recipient in perpetuity or for a xed term (regardless
of how the transaction is characterized), the Corresponding Source conveyed under this section
must be accompanied by the Installation Information. But this requirement does not apply if
neither you nor any third party retains the ability to install modied object code on the User
Product (for example, the work has been installed in ROM).
The requirement to provide Installation Information does not include a requirement to continue
to provide support service, warranty, or updates for a work that has been modied or installed
by the recipient, or for the User Product in which it has been modied or installed. Access
to a network may be denied when the modication itself materially and adversely aects the
operation of the network or violates the rules and protocols for communication across the
network.
Corresponding Source conveyed, and Installation Information provided, in accord with this
section must be in a format that is publicly documented (and with an implementation available
to the public in source code form), and must require no special password or key for unpacking,
reading or copying.
8. Additional Terms.
“Additional permissions” are terms that supplement the terms of this License by making exceptions
from one or more of its conditions. Additional permissions that are applicable to the entire Program
shall be treated as though they were included in this License, to the extent that they are valid under
applicable law. If additional permissions apply only to part of the Program, that part may be used
separately under those permissions, but the entire Program remains governed by this License without
regard to the additional permissions.
When you convey a copy of a covered work, you may at your option remove any additional permissions
from that copy, or from any part of it. (Additional permissions may be written to require their own
removal in certain cases when you modify the work.) You may place additional permissions on
material, added by you to a covered work, for which you have or can give appropriate copyright
permission.
TS-x64eU User Guide
Notices 63
Notwithstanding any other provision of this License, for material you add to a covered work, you may
(if authorized by the copyright holders of that material) supplement the terms of this License with
terms:
a. Disclaiming warranty or limiting liability dierently from the terms of sections 15 and 16 of this
License; or
b. Requiring preservation of specied reasonable legal notices or author attributions in that
material or in the Appropriate Legal Notices displayed by works containing it; or
c. Prohibiting misrepresentation of the origin of that material, or requiring that modied versions of
such material be marked in reasonable ways as dierent from the original version; or
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material (or modied versions of it) with contractual assumptions of liability to the recipient, for
any liability that these contractual assumptions directly impose on those licensors and authors.
All other non-permissive additional terms are considered “further restrictions” within the
meaning of section 10. If the Program as you received it, or any part of it, contains a notice
stating that it is governed by this License along with a term that is a further restriction, you may
remove that term. If a license document contains a further restriction but permits relicensing or
conveying under this License, you may add to a covered work material governed by the terms of
that license document, provided that the further restriction does not survive such relicensing or
conveying.
If you add terms to a covered work in accord with this section, you must place, in the relevant
source les, a statement of the additional terms that apply to those les, or a notice indicating
where to nd the applicable terms.
Additional terms, permissive or non-permissive, may be stated in the form of a separately written
license, or stated as exceptions; the above requirements apply either way.
9. Termination.
You may not propagate or modify a covered work except as expressly provided under this License. Any
attempt otherwise to propagate or modify it is void, and will automatically terminate your rights under
this License (including any patent licenses granted under the third paragraph of section 11).
However, if you cease all violation of this License, then your license from a particular copyright holder
is reinstated (a) provisionally, unless and until the copyright holder explicitly and nally terminates
your license, and (b) permanently, if the copyright holder fails to notify you of the violation by some
reasonable means prior to 60 days after the cessation.
Moreover, your license from a particular copyright holder is reinstated permanently if the copyright
holder noties you of the violation by some reasonable means, this is the rst time you have received
notice of violation of this License (for any work) from that copyright holder, and you cure the violation
prior to 30 days after your receipt of the notice.
Termination of your rights under this section does not terminate the licenses of parties who have
received copies or rights from you under this License. If your rights have been terminated and not
permanently reinstated, you do not qualify to receive new licenses for the same material under section
10.
10. Acceptance Not Required for Having Copies.
You are not required to accept this License in order to receive or run a copy of the Program. Ancillary
propagation of a covered work occurring solely as a consequence of using peer-to-peer transmission to
receive a copy likewise does not require acceptance. However, nothing other than this License grants
you permission to propagate or modify any covered work. These actions infringe copyright if you do
not accept this License. Therefore, by modifying or propagating a covered work, you indicate your
acceptance of this License to do so.
TS-x64eU User Guide
Notices 64
11. Automatic Licensing of Downstream Recipients.
Each time you convey a covered work, the recipient automatically receives a license from the original
licensors, to run, modify and propagate that work, subject to this License. You are not responsible for
enforcing compliance by third parties with this License.
An “entity transaction” is a transaction transferring control of an organization, or substantially all assets
of one, or subdividing an organization, or merging organizations. If propagation of a covered work
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receives whatever licenses to the work the party's predecessor in interest had or could give under
the previous paragraph, plus a right to possession of the Corresponding Source of the work from the
predecessor in interest, if the predecessor has it or can get it with reasonable eorts.
You may not impose any further restrictions on the exercise of the rights granted or armed under
this License. For example, you may not impose a license fee, royalty, or other charge for exercise
of rights granted under this License, and you may not initiate litigation (including a cross-claim or
counterclaim in a lawsuit) alleging that any patent claim is infringed by making, using, selling, oering
for sale, or importing the Program or any portion of it.
12. Patents.
A “contributor” is a copyright holder who authorizes use under this License of the Program or a work
on which the Program is based. The work thus licensed is called the contributor's “contributor version”.
A contributor's “essential patent claims” are all patent claims owned or controlled by the contributor,
whether already acquired or hereafter acquired, that would be infringed by some manner, permitted
by this License, of making, using, or selling its contributor version, but do not include claims that would
be infringed only as a consequence of further modication of the contributor version. For purposes of
this denition, “control” includes the right to grant patent sublicenses in a manner consistent with the
requirements of this License.
Each contributor grants you a non-exclusive, worldwide, royalty-free patent license under the
contributor's essential patent claims, to make, use, sell, oer for sale, import and otherwise run,
modify and propagate the contents of its contributor version.
In the following three paragraphs, a “patent license” is any express agreement or commitment,
however denominated, not to enforce a patent (such as an express permission to practice a patent
or covenant not to sue for patent infringement). To “grant” such a patent license to a party means to
make such an agreement or commitment not to enforce a patent against the party.
If you convey a covered work, knowingly relying on a patent license, and the Corresponding Source
of the work is not available for anyone to copy, free of charge and under the terms of this License,
through a publicly available network server or other readily accessible means, then you must either (1)
cause the Corresponding Source to be so available, or (2) arrange to deprive yourself of the benet of
the patent license for this particular work, or (3) arrange, in a manner consistent with the requirements
of this License, to extend the patent license to downstream recipients. “Knowingly relying” means you
have actual knowledge that, but for the patent license, your conveying the covered work in a country,
or your recipient's use of the covered work in a country, would infringe one or more identiable
patents in that country that you have reason to believe are valid.
If, pursuant to or in connection with a single transaction or arrangement, you convey, or propagate by
procuring conveyance of, a covered work, and grant a patent license to some of the parties receiving
the covered work authorizing them to use, propagate, modify or convey a specic copy of the covered
work, then the patent license you grant is automatically extended to all recipients of the covered work
and works based on it.
A patent license is “discriminatory” if it does not include within the scope of its coverage, prohibits
the exercise of, or is conditioned on the non-exercise of one or more of the rights that are specically
granted under this License. You may not convey a covered work if you are a party to an arrangement
with a third party that is in the business of distributing software, under which you make payment to
the third party based on the extent of your activity of conveying the work, and under which the third
party grants, to any of the parties who would receive the covered work from you, a discriminatory
patent license (a) in connection with copies of the covered work conveyed by you (or copies made from
those copies), or (b) primarily for and in connection with specic products or compilations that contain
the covered work, unless you entered into that arrangement, or that patent license was granted, prior
to 28 March 2007.
TS-x64eU User Guide
Notices 65
Nothing in this License shall be construed as excluding or limiting any implied license or other
defenses to infringement that may otherwise be available to you under applicable patent law.
13. No Surrender of Others' Freedom.
If conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the
conditions of this License, they do not excuse you from the conditions of this License. If you cannot
convey a covered work so as to satisfy simultaneously your obligations under this License and any
other pertinent obligations, then as a consequence you may not convey it at all. For example, if you
agree to terms that obligate you to collect a royalty for further conveying from those to whom you
convey the Program, the only way you could satisfy both those terms and this License would be to
refrain entirely from conveying the Program.
14. Use with the GNU Aero General Public License.
Notwithstanding any other provision of this License, you have permission to link or combine any
covered work with a work licensed under version 3 of the GNU Aero General Public License into a
single combined work, and to convey the resulting work. The terms of this License will continue to
apply to the part which is the covered work, but the special requirements of the GNU Aero General
Public License, section 13, concerning interaction through a network will apply to the combination as
such.
15. Revised Versions of this License.
The Free Software Foundation may publish revised and/or new versions of the GNU General Public
License from time to time. Such new versions will be similar in spirit to the present version, but may
dier in detail to address new problems or concerns.
Each version is given a distinguishing version number. If the Program species that a certain
numbered version of the GNU General Public License “or any later version” applies to it, you have
the option of following the terms and conditions either of that numbered version or of any later
version published by the Free Software Foundation. If the Program does not specify a version number
of the GNU General Public License, you may choose any version ever published by the Free Software
Foundation.
If the Program species that a proxy can decide which future versions of the GNU General Public
License can be used, that proxy's public statement of acceptance of a version permanently authorizes
you to choose that version for the Program.
Later license versions may give you additional or dierent permissions. However, no additional
obligations are imposed on any author or copyright holder as a result of your choosing to follow a
later version.
16. Disclaimer of Warranty.
THERE IS NO WARRANTY FOR THE PROGRAM, TO THE EXTENT PERMITTED BY APPLICABLE LAW.
EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR OTHER PARTIES
PROVIDE THE PROGRAM “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE
PROGRAM IS WITH YOU. SHOULD THE PROGRAM PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL
NECESSARY SERVICING, REPAIR OR CORRECTION.
17. Limitation of Liability.
IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY
COPYRIGHT HOLDER, OR ANY OTHER PARTY WHO MODIFIES AND/OR CONVEYS THE PROGRAM
AS PERMITTED ABOVE, BE LIABLE TO YOU FOR DAMAGES, INCLUDING ANY GENERAL, SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE
PROGRAM (INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE
OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE
WITH ANY OTHER PROGRAMS), EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
18. Interpretation of Sections 16 and 17.
TS-x64eU User Guide
Notices 66
If the disclaimer of warranty and limitation of liability provided above cannot be given local legal eect
according to their terms, reviewing courts shall apply local law that most closely approximates an
absolute waiver of all civil liability in connection with the Program, unless a warranty or assumption of
liability accompanies a copy of the Program in return for a fee.
END OF TERMS AND CONDITIONS
CE Notice
This device complies with CE Compliance Class A.
UKCA Notice
This device complies with the UKCA requirements for products sold in Great Britain.
FCC Notice
FCC Class A Notice
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired
operation.
Note
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated
in a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy, and if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of this equipment in
a residential area is likely to cause harmful interference, in which case the user will be
required to correct the interference at his own expense.
Important
TS-x64eU User Guide
Notices 67
Any modications made to this device that are not approved by QNAP Systems, Inc. may
void the authority granted to the user by the FCC to operate this equipment.
VCCI Notice
この装置は、クラス A 情報技術装置です。この装置を家庭環境で使用すると電波
妨害を引き起こすことがあります。この場合には使用者が適切な対策を講ずるよう要求されることがありま
す。
VCCI–A
BSMI Notice
警告使用者：這是甲類的資訊產品，在居住的環境中使用時，可能會造成射頻干擾，在
這種情況下，使用者會被要求採取某些適當的對策。
SJ/T 11364-2006
本产品符合中国 RoHS 标准。以下表格标示此产品中某有毒物质的含量符合中国 RoHS
标准规定的限量要求。
本产品上会附有”环境友好使用期限”的标签，此期限是估算这些物质”不会有泄漏或突变”的年限。本产品可能
包含有较短的环境友好使用期限的可替换元件，像是电池或灯管，这些元件将会单独标示出来。
部件名称 有毒有害物质或元素
铅
(Pb)
汞
(Hg)
镉
(Cd)
六价铬
(CR(VI))
多溴联苯
(PBB)
多溴二苯醚
(PBDE)
壳体 0 0 0 0 0 0
显示 0 0 0 0 0 0
印刷电路板 0 0 0 0 0 0
金属螺帽 0 0 0 0 0 0
电缆组装 0 0 0 0 0 0
TS-x64eU User Guide
Notices 68
部件名称 有毒有害物质或元素
铅
(Pb)
汞
(Hg)
镉
(Cd)
六价铬
(CR(VI))
多溴联苯
(PBB)
多溴二苯醚
(PBDE)
风扇组装 0 0 0 0 0 0
电力供应组装 0 0 0 0 0 0
电池 0 0 0 0 0 0
O: 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ/T11363-2006 标准规定的限量要求以下。
X: 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ/T11363-2006 标准规定的限量要求。
TS-x64eU User Guide
Notices 69