Table of Contents
- Contents
- 1. Preface
- 2. Product Overview
- 3. Installation and Configuration
- 4. Basic Operations
- 5. Troubleshooting
- 6. Glossary
- 7. Notices
QNAP TS-h1277XU-RP User Manual
Displayed below is the user manual for TS-h1277XU-RP by QNAP which is a product in the NAS & Storage Servers category. This manual has pages.
Related Manuals
TS-hx77XU-RP
TS-h977XU-RP
TS-h1277XU-RP
TS-h1677XU-RP
TS-h2477XU-RP
User Guide
Document Version: 3
07/06/2021
Contents
1. Preface
About This Guide.......................................................................................................................................... 3
Audience.......................................................................................................................................................3
Document Conventions................................................................................................................................ 3
2. Product Overview
About the TS-hx77XU-RP.............................................................................................................................4
Hardware Specifications............................................................................................................................... 4
Package Contents........................................................................................................................................ 7
Components................................................................................................................................................. 8
Front Panel...............................................................................................................................................8
Rear Panel..............................................................................................................................................10
System Board.........................................................................................................................................12
Drive Numbering.....................................................................................................................................15
Installation Requirements........................................................................................................................... 17
Safety Information.......................................................................................................................................17
Setting Up the NAS.....................................................................................................................................18
3. Installation and Configuration
Hardware Installation.................................................................................................................................. 20
Drive Installation.....................................................................................................................................20
Replacing Memory Modules...................................................................................................................27
Replacing Expansion Cards................................................................................................................... 34
Hot-Swapping Redundant Power Supply Units......................................................................................42
Installing Handles on the TS-h977XU-RP.............................................................................................. 44
Rail Kits.................................................................................................................................................. 45
Expansion Unit Installation..................................................................................................................... 45
QuTS hero Installation................................................................................................................................ 51
Installing QuTS hero Using Qfinder Pro................................................................................................. 52
Installing QuTS hero Using the Cloud Key.............................................................................................54
4. Basic Operations
Power Button.............................................................................................................................................. 57
Reset Button............................................................................................................................................... 57
LEDs........................................................................................................................................................... 58
Audio Alert.................................................................................................................................................. 59
5. Troubleshooting
Forcing Qfinder Pro or myQNAPcloud to Locate the NAS......................................................................... 61
Hot-swapping Failed Drives........................................................................................................................61
Support and Other Resources.................................................................................................................... 62
6. Glossary
Cloud Key................................................................................................................................................... 63
myQNAPcloud............................................................................................................................................ 63
myQNAPcloud Link.....................................................................................................................................63
QNAP ID..................................................................................................................................................... 63
Qfinder Pro................................................................................................................................................. 63
QuTS hero.................................................................................................................................................. 63
TS-hx77XU-RP User Guide
1
7. Notices
Limited Warranty.........................................................................................................................................64
Disclaimer................................................................................................................................................... 64
GNU Public License....................................................................................................................................64
CE Notice....................................................................................................................................................72
FCC Notice................................................................................................................................................. 72
VCCI Notice................................................................................................................................................ 72
BSMI Notice................................................................................................................................................73
SJ/T 11364-2006.........................................................................................................................................73
2
1. Preface
About This Guide
This guide provides information about the device and step-by-step instructions on installing the hardware. It
also provides instructions on basic operations and troubleshooting information.
Audience
This document is intended for consumers and storage administrators. This guide assumes that the user has
a basic understanding of storage and backup concepts.
Document Conventions
Symbol Description
Notes provide default configuration settings and other supplementary
information.
Important notes provide information on required configuration settings and other
critical information.
Tips provide recommendations or alternative methods of performing tasks or
configuring settings.
Warnings provide information that, when ignored, may result in potential loss,
injury, or even death.
TS-hx77XU-RP User Guide
Preface 3
2. Product Overview
This chapter provides basic information about the QNAP device.
About the TS-hx77XU-RP
Equipped with an AMD Ryzen™ processor, the TS-hx77XU-RP NAS is a powerful solution for the storage,
backup, sharing, and centralized management of your data. The new powerful AMD Ryzen™ processors
enable the TS-hx77XU-RP to run on QNAP's NAS ZFS file based operating system QuTS hero. Featuring a
versatile PCIe expansion card slot and scaling up to 64 GB of memory, the TS-hx77XU-RP adapts to your
changing business needs. Each TS-hx77XU-RP also features four network ports (two 10GbE SFP+ and two
1GbE RJ45) for increased bandwidth and throughput, and a pre-installed dual-port 10Gbase-T RJ45 network
expansion card. The TS-hx77XU-RP is able to leverage its AES-NI encryption engine to accelerate the
performance of encrypted file transfers.
Hardware Specifications
Tip
Model specifications are subject to change without prior notice. To see the latest
specifications, go to https://www.qnap.com.
Ordering P/N Drive bays Memory Power supply
TS-h977XU-RP-3700X-32G 9 AMD Ryzen™ 7 3700X Redundant
TS-h1277XU-RP-3700X-32G 12 AMD Ryzen™ 7 3700X Redundant
TS-h1277XU-RP-3700X-128G 12 AMD Ryzen™ 7 3700X Redundant
TS-h1677XU-RP-3700X-32G 16 AMD Ryzen™ 7 3700X Redundant
TS-h2477XU-RP-3700X-32G 24 AMD Ryzen™ 7 3700X Redundant
Component TS-h977XU-RP-3700X-32G TS-h1277XU-RP-3700X-32G
TS-h1277XU-
RP-3700X-128G
TS-h1677XU-RP-3700X-32G
TS-h2477XU-RP-3700X-32G
Processor
CPU AMD Ryzen™ 7 3700X
Frequency 8-core/16 thread 3.6 GHz base/Turbo 4.4 GHz
Architecture x86 64-bit
Encryption
engine
AES-NI
Memory
Pre-installed
memory
TS-h977XU-RP-3700X-32G, TS-h1277XU-RP-3700X-32G:
32 GB RAM: 2 x 16 GB UDIMM DDR4
TS-h1277XU-RP-3700X-128G:
128 GB RAM: 4 x 32 GB UDIMM DDR4
32 GB RAM: 2 x 16 GB
UDIMM DDR4
TS-hx77XU-RP User Guide
Product Overview 4
Component TS-h977XU-RP-3700X-32G TS-h1277XU-RP-3700X-32G
TS-h1277XU-
RP-3700X-128G
TS-h1677XU-RP-3700X-32G
TS-h2477XU-RP-3700X-32G
Memory slots 4 x Long-DIMM DDR4
Important
• Use only QNAP memory modules to maintain system performance
and stability. For NAS devices with more than one memory slot, use
QNAP modules with identical specifications.
• Using unsupported modules may degrade performance, cause
errors, or prevent the operating system from starting.
Maximum
memory
128 GB RAM: 4 x 32 GB
Flash
memory
5 GB (dual-boot OS protection)
Storage
Drive bays • 4 x 3.5-inch SATA 6
Gbps
• 5 x 2.5-inch SATA 6
Gbps
12 x 3.5-inch SATA 6 Gbps TS-h1677XU-RP:
16 x 3.5-inch SATA 6 Gbps
TS-h2477XU-RP:
24 x 3.5-inch SATA 6 Gbps
Note
The drive bays are backward compatible with SATA 3 Gbps drives.
Drive
compatibility
3.5-inch bays:
• 3.5-inch SATA hard disk drives
• 2.5-inch SATA hard disk drives
• 2.5-inch SATA solid-state drives
2.5-inch bays:
• 2.5-inch SATA hard disk drives
• 2.5-inch SATA solid-state drives
Important
2.5-inch drive trays only support drives with a maximum height of 9.5
mm.
SSD cache
acceleration
support
• 3.5-inch drive bays:
1 to 4
• 2.5-inch drive bays:
5 to 9
3.5-inch drive bays: 1 to 12 • TS-h1677XU-RP: 3.5-
inch drive bays:
1 to 16
• TS-h2477XU-RP:3.5-inch
drive bays:
1 to 24
Hot-swapping Supported
Network
10 Gigabit
Ethernet
ports
• 2 x 10GbE SFP+ SmartNIC
• 2 x 10GbaseT RJ45
2 x 10GbE SFP+ SmartNIC
TS-hx77XU-RP User Guide
Product Overview 5
Component TS-h977XU-RP-3700X-32G TS-h1277XU-RP-3700X-32G
TS-h1277XU-
RP-3700X-128G
TS-h1677XU-RP-3700X-32G
TS-h2477XU-RP-3700X-32G
Gigabit
Ethernet
ports
2 x GbE RJ45
External I/O Ports & Expansion Slots
PCIe slots 1 x PCIe 3.0 x16 • 2 x PCIe 3.0 x4
• 2 x PCIe 3.0 x8
Note
Certain PCIe slot lengths are affected by
installation of expansion cards in neighboring
PCIe slots. For details, see Replacing
Expansion Cards.
Tip
For the list of compatible drive models and expansion cards, go to
https://www.qnap.com/compatibility.
USB ports • 4 x USB 3.2 Gen 1 Type-
A
• 1 x USB 3.2 Gen 2
(10Gbps) 5V/1A Type-A
• 4 x USB 3.2 Gen 1 Type-A
• 1 x USB 3.2 Gen 2 (10Gbps) 5V/3A Type-C
• 1 x USB 3.2 Gen 2 (10Gbps) 5V/1A Type-A
Interface
Buttons • Power
• Reset
Dimensions
Form factor 1U Rackmount 2U Rackmount • TS-h1677XU-RP:
3U Rackmount
• TS-h2477XU-RP:
4U Rackmount
Dimensions
(H x W x D)
43.3 x 482.6 x 505.54 mm
(1.70 x 19.00 x 19.90 in)
88.3 x 482 x 562 mm
(3.48 x 18.98 x 22.13 in)
• TS-h1677XU-RP: 130 x
481 x 573.5 mm
(5.11 x 18.94 x 22.58 in)
• TS-h2477XU-RP: 176.15
x 481.04 x 672.02 mm
(6.94 x 18.94 x 26.46 in)
Net weight 8.62 kg (19.00 lbs) 13.73 kg (30.27 lbs) • TS-h1677XU-RP:
15.26 kg (33.64 lbs)
• TS-h2477XU-RP:
22.66 kg (49.96 lbs)
Others
TS-hx77XU-RP User Guide
Product Overview 6
Component TS-h977XU-RP-3700X-32G TS-h1277XU-RP-3700X-32G
TS-h1277XU-
RP-3700X-128G
TS-h1677XU-RP-3700X-32G
TS-h2477XU-RP-3700X-32G
Rail
compatibility
• TS-h977XU-RP, TS-h1277XU-RP: RAIL-B02
• TS-h1677XU-RP: RAIL-A03
• TS-h2477XU-RP: RAIL-A02
Note
• Rail kits are not included with the NAS and must be purchased
separately. For details, contact an authorized reseller or go to http://
shop.qnap.com.
• Information on rail kit installation can be found in the installation
guide included in the rail kit package.
Power supply
unit
• TS-h977XU-RP: 2 x 300W, 100-240V AC, 50/60 Hz
• TS-h1277XU-RP: 2 x 300W, 100-240V AC, 50/60 Hz
• TS-h1677XU-RP: 2 x 500W, 100-240V AC, 50/60 Hz
• TS-h2477XU-RP: 2 x 800W, 100-240V AC, 50/60 Hz
System
battery
CR2032 lithium battery (3V, 225 mAh)
Important
Dispose of used batteries according to local regulations or the
instructions of the battery manufacturer.
Sound level 43.8 db(A) 37.2 db(A) TS-h1677XU-RP:
46.6 db(A)
TS-h2477XU-RP:
27.5 db(A)
Note
The sound level was tested at a bystander position, which is within one
meter of the NAS. The test NAS operated at low speed with the
maximum number of drives installed.
Fans System: 3 x 40 mm, 12V DC
fans
System: 2 x 70 mm, 12V DC
fans
System: 4 x 92 mm, 12V DC
fans
Operating
temperature
0˚C to 40˚C (32˚F to 104˚F)
Relative
humidity
• Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
Package Contents
Item Quantity
TS-hx77XU-RP 1
Power cord 2
TS-hx77XU-RP User Guide
Product Overview 7
Item Quantity
Ethernet cable • TS-h977XU-RP, TS-h1277XU-RP:
2 x 1GbE (Cat5e), 2 x 10GbE (Cat6a)
• TS-h1677XU-RP, TS-h2477XU-RP:
1 x 1GbE (Cat5e)
Screws for 2.5-inch drives • TS-h977XU-RP: 32
• TS-h1277XU-RP: 36
• TS-h1677XU-RP: 64
• TS-h2477XU-RP: 96
Screws for 3.5-inch drives • TS-h977XU-RP: 16
• TS-h1277XU-RP: 48
• TS-h1677XU-RP: 64
• TS-h2477XU-RP: 96
Quick Installation Guide (QIG) 1
Components
Front Panel
TS-h977XU-RP
No. Component No. Component
1 Status LED 3 Drive LEDs
2 LAN LED 4 Power button
TS-hx77XU-RP User Guide
Product Overview 8
TS-h1277XU-RP
No. Component No. Component
1 Drive LEDs 4 LAN LED
2 Power button 5 Expansion unit LED
3 Status LED - -
TS-h1677XU-RP, TS-h2477XU-RP
No. Component No. Component
1 Power button 4 Expansion unit LED
2 Status LED 5 Drive LEDs
3 LAN LED - -
TS-hx77XU-RP User Guide
Product Overview 9
Rear Panel
TS-h977XU-RP
No. Component No. Component
1 Ethernet port 3 (10GbE SFP+) 7 Power supply unit 2
2 USB 3.2 Gen 2 Type-A port 8 Ethernet port 2 (GbE RJ45)
3 Ethernet port 1 (GbE RJ45) 9 USB 3.2 Gen 1 Type-A ports
4 Ethernet port 6 (10GBase-T RJ45) 10 Ethernet port 4 (10GbE SFP+)
5 Ethernet port 5 (10GBase-T RJ45) 11 Reset button
6 Power supply unit 1 - -
TS-h1277XU-RP
TS-hx77XU-RP User Guide
Product Overview 10
No. Component No. Component
1 Ethernet port 3 (10GbE SFP+) 8 Ethernet port 5 (10GBase-T RJ45)
2 USB 3.2 Gen 2 Type-A port 9 Ethernet port 2 (GbE RJ45)
3 Ethernet port 1 (GbE RJ45) 10 USB 3.2 Gen 2 Type-C port
4 Ethernet port 6 (10GBase-T RJ45) 11 USB 3.2 Gen 1 Type-A ports
5 PCIe low-profile covers 12 Ethernet port 4 (10GbE SFP+)
6 Power supply unit 1 13 Reset button
7 Power supply unit 2 - -
TS-h1677XU-RP
No. Component No. Component
1 Power supply unit 1 7 USB 3.2 Gen 2 Type-C port
2 Power supply unit 2 8 USB 3.2 Gen 1 Type-A ports
3 PCIe full-height covers 9 Ethernet port 3 (10GbE SFP+)
4 Ethernet port 1 (GbE RJ45) 10 Ethernet port 4 (10GbE SFP+)
5 Ethernet port 2 (GbE RJ45) 11 Reset button
6 USB 3.2 Gen 2 Type-A port - -
TS-hx77XU-RP User Guide
Product Overview 11
TS-h2477XU-RP
No. Component No. Component
1 Power supply unit 1 7 Ethernet port 2 (GbE RJ45)
2 Power supply unit 2 8 USB 3.2 Gen 2 Type-A port
3 PCIe full-height covers 9 USB 3.2 Gen 2 Type-C port
4 Ethernet port 4 (10GbE SFP+) 10 USB 3.2 Gen 1 Type-A ports
5 Ethernet port 3 (10GbE SFP+) 11 Reset button
6 Ethernet port 1 (GbE RJ45) - -
System Board
TS-h977XU-RP
TS-hx77XU-RP User Guide
Product Overview 12
No. Component No. Component
1 PCIe slot 1 (PCIe 3.0 x16)
Note
A dual-port 10Base-T expansion
card is installed on this PCIe slot.
4 Memory slot 2 (Channel A, DIMM 2)
2 Memory slot 4 (Channel B, DIMM 4) 5 Memory slot 1 (Channel A, DIMM 1)
3 Memory slot 3 (Channel B, DIMM 3) - -
TS-h1277XU-RP
No. Component No. Component
1 PCIe slot 1 (PCIe 3.0 x4) 5 Memory slot 4 (Channel B, DIMM 4)
2 PCIe slot 2 (PCIe 3.0 x8) 6 Memory slot 3 (Channel B, DIMM 3)
3 PCIe slot 3 (PCIe 3.0 x4) 7 Memory slot 2 (Channel A, DIMM 2)
4 PCIe slot 4 (PCIe 3.0 x8)
Note
A dual-port 10Base-T expansion
card is installed on this PCIe slot.
8 Memory slot 1 (Channel A, DIMM 1)
TS-hx77XU-RP User Guide
Product Overview 13
TS-h1677XU-RP
No. Component No. Component
1 PCIe slot 1 (PCIe 3.0 x4) 5 Memory slot 4 (Channel B, DIMM 4)
2 PCIe slot 2 (PCIe 3.0 x8) 6 Memory slot 3 (Channel B, DIMM 3)
3 PCIe slot 3 (PCIe 3.0 x4) 7 Memory slot 2 (Channel A, DIMM 2)
4 PCIe slot 4 (PCIe 3.0 x8) 8 Memory slot 1 (Channel A, DIMM 1)
TS-h2477XU-RP
No. Component No. Component
1 PCIe slot 1 (PCIe 3.0 x4) 5 Memory slot 4 (Channel B, DIMM 4)
2 PCIe slot 2 (PCIe 3.0 x8) 6 Memory slot 3 (Channel B, DIMM 3)
TS-hx77XU-RP User Guide
Product Overview 14
No. Component No. Component
3 PCIe slot 3 (PCIe 3.0 x8) 7 Memory slot 2 (Channel A, DIMM 2)
4 PCIe slot 4 (PCIe 3.0 x4)
Note
A dual-port 10GbE (SFP+)
expansion card is installed on
this PCIe slot.
8 Memory slot 1 (Channel A, DIMM 1)
Drive Numbering
TS-h977XU-RP 3.5-inch Trays
TS-h977XU-RP 2.5-inch Trays
TS-hx77XU-RP User Guide
Product Overview 15
TS-h1277XU-RP
TS-h1677XU-RP
TS-hx77XU-RP User Guide
Product Overview 16
TS-h2477XU-RP
Installation Requirements
Category Item
Environment • Room temperature: 0˚C to 40˚C (32˚F to 104˚F)
• Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
• Flat, anti-static surface without exposure to direct sunlight, liquids,
or chemicals
Hardware and peripherals • Storage drives
For the list of compatible drive models, go to https://www.qnap.com/
compatibility.
• Network cable
Tools • Phillips #1 or #2 screwdriver
• Anti-static wrist strap
Safety Information
The following instructions help ensure personal safety and environmental safety. Read these instructions
carefully before performing any operations.
General Instructions
• The device should be stored in a secure location with restricted access, controlled through the use of a
tool, lock and key, or any means of security.
• Only qualified, skilled, and authorized persons with knowledge of all restrictions, safety precautions,
and installation and maintenance procedures should have physical access to the device.
TS-hx77XU-RP User Guide
Product Overview 17
• To avoid potential injury or damage to components, ensure that the drives and other internal system
components have cooled before touching them.
• Observe electrostatic discharge (ESD) procedures to avoid potential injury or damage to components.
Power
• To reduce the risk of fire or electric shock, ensure that you only connect the power cord to a properly
grounded electrical outlet.
•
Devices with redundant power supply may have one or more power supply unit (PSU) cords. To avoid
serious injuries, a trained service technician must disconnect all PSU cords from the device before
installing or replacing system components.
System Battery
• To avoid potential battery explosion, causing injury or damage to components, ensure that you replace
the existing battery with a battery of the same type.
• Dispose of used batteries properly according to local regulations or the instructions of the battery
manufacturer.
Moving Parts
•
Moving fan blades: Keep your body parts away from moving fan blades while the device is connected
to a power source.
•
Moving components: Keep your body parts away from other moving components.
Setting Up the NAS
Important
Read all safety requirements and information carefully before setting up the NAS or
installing NAS components.
1. Place your NAS device in an environment that meets the requirements.
For details, see Installation Requirements.
2. Optional: Replace memory modules.
For details, see Replacing Memory Modules.
3. Optional: Replace expansion cards.
For details, see Replacing Expansion Cards.
4. Install the NAS on a rack.
TS-hx77XU-RP User Guide
Product Overview 18
5. Install the drives.
For details, see the following topics:
•Installing 3.5-inch Hard Drives on 3.5-inch Trays
•Installing 2.5-inch Hard Drives or Solid-State Drives on 3.5-inch Trays
•Installing 2.5-inch Solid-State Drives on 2.5-inch Trays on the TS-h977XU-RP
6. Connect the power cord and all applicable cables.
7. Power on the NAS.
8. Install QuTS hero.
For details, see QuTS hero Installation.
9. Log on to QuTS hero.
TS-hx77XU-RP User Guide
Product Overview 19
3. Installation and Configuration
This chapter provides specific hardware and firmware installation and configuration steps.
Hardware Installation
This section provides information on installing drives, memory modules, and expansion cards.
Drive Installation
The TS-hx77XU-RP is compatible with 3.5-inch hard drives, 2.5-inch hard drives, and 2.5-inch solid-state
drives.
Installing 3.5-inch Hard Drives on 3.5-inch Trays
Warning
• Installing a drive and installing QuTS hero deletes all data on the drive.
•
Moving fan blades: Keep your hands and other body parts away from moving fan
blades.
•
Other moving components: Keep your hands and other body parts away from other
moving components.
1. Power off the NAS.
2. Remove the drive tray.
a. Pull the handle to release the tray.
b. Pull the tray out.
TS-hx77XU-RP User Guide
Installation and Configuration 20
3. Install a drive on the tray.
a. Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes
on the bottom of the tray.
b. Attach the screws.
4. Load the tray into the bay.
a. Insert the tray into the bay.
TS-hx77XU-RP User Guide
Installation and Configuration 21
b. Push the handle.
5. Power on the NAS.
Installing 2.5-inch Hard Drives or Solid-State Drives on 3.5-inch Trays
Warning
• Installing a drive and installing QuTS hero deletes all data on the drive.
•
Moving fan blades: Keep your hands and other body parts away from moving fan
blades.
•
Other moving components: Keep your hands and other body parts away from other
moving components.
1. Power off the NAS.
2. Remove the drive tray.
a. Pull the handle to release the tray.
b. Pull the tray out.
TS-hx77XU-RP User Guide
Installation and Configuration 22
3. Install a drive on the tray.
a. Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes
on the bottom of the tray.
b. Attach the screws.
4. Load the tray into the bay.
a. Insert the tray into the bay.
TS-hx77XU-RP User Guide
Installation and Configuration 23
b. Push the handle.
5. Power on the NAS.
Installing 2.5-inch Solid-State Drives on 2.5-inch Trays on the TS-h977XU-RP
Warning
• Installing a drive and installing QuTS hero deletes all data on the drive.
•
Moving fan blades: Keep your hands and other body parts away from moving fan
blades.
•
Other moving components: Keep your hands and other body parts away from other
moving components.
1. Power off the NAS.
2. Remove the case cover.
a. Remove the screws.
b. Lift the cover up.
TS-hx77XU-RP User Guide
Installation and Configuration 24
3. Remove the drive tray.
a. Remove the screws.
b. Pull the tray out.
4. Install a drive on the tray.
a. Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes
on the bottom of the tray.
b. Attach the screws.
TS-hx77XU-RP User Guide
Installation and Configuration 25
5. Load the tray into the bay.
a. Insert the tray into the bay.
b. Attach the screws.
6. Attach the case cover.
a. Place the cover on the NAS.
b. Attach the screws.
TS-hx77XU-RP User Guide
Installation and Configuration 26
7. Power on the NAS.
Replacing Memory Modules
The TS-hx77XU-RP has four memory slots. You can increase the memory capacity of the NAS by upgrading
the memory module.
Use only QNAP modules of the same type and capacity to maintain system performance and stability. You
can purchase QNAP memory modules from authorized resellers.
Replacing Memory Modules on the TS-h977XU-RP
Important
QNAP recommends installing modules in pairs to run dual-channel mode.
• Ensure that each memory channel uses identical modules. See table below for details:
Channel name Slot numbering
Channel A Slots 1, 2
Channel B Slots 3, 4
• Install the pairs in sequence and follow the assigned slots for each pair.
• When installing one module use the slot furthest from the CPU (slot 4).
• Install memory modules in groups of two or four. When installing two memory modules,
install the memory in memory slots 2 and 4. When installing four modules, install the
memory in slots 2,4 and then slots 1, and 3.
For details on slot numbering, see System Board.
Warning
TS-hx77XU-RP User Guide
Installation and Configuration 27
•
Moving fan blades: Keep your hands and other body parts away from moving fan
blades.
•
Other moving components: Keep your hands and other body parts away from other
moving components.
1. Power off the device.
2. Disconnect the power cord from the electrical outlet.
3. Disconnect all cables and external attachments.
4. Remove the front cover.
a. Remove the screws.
b. Lift the cover off the device.
5. Remove an existing module.
a. Push the retention clips outward simultaneously to release the module.
Warning
Attempting to remove a module that is not completely released may damage the module and
the motherboard.
b. Hold the module by the edges.
TS-hx77XU-RP User Guide
Installation and Configuration 28
6. Install a new module.
a. Align the notch with the ridge in the slot.
b. Insert the module into the slot.
c. Verify that the metal connectors are completely inserted into the slot.
d. Carefully press down on the module until the retention clips lock the module into place.
7. Attach the case cover.
a. Place the cover on the device.
b. Attach the screws.
TS-hx77XU-RP User Guide
Installation and Configuration 29
8. Connect all cables and external attachments.
9. Power on the device.
10. Verify that the module is recognized by the device.
a. Log on to QuTS hero as administrator.
b. Go to Control Panel > System > System Status > Hardware Information .
c. Check the value for Total memory.
Replacing Memory Modules on the TS-h1277XU-RP, TS-h1677XU-RP, and TS-h2477XU-RP
Important
QNAP recommends installing modules in pairs to run dual-channel mode.
• Ensure that each memory channel uses identical modules. See table below for details:
Channel name Slot numbering
Channel A Slots 1, 2
Channel B Slots 3, 4
• When installing one module use the slot furthest from the CPU (slot 4).
• Install the pairs in sequence and follow the assigned slots for each pair.
• Install memory modules in groups of two or four. When installing two memory modules,
install the memory in memory slots 2 and 4. When installing four modules, install the
memory in slots 2,4 and then slots 1, and 3.
For details on slot numbering, see System Board.
Warning
TS-hx77XU-RP User Guide
Installation and Configuration 30
•
Moving fan blades: Keep your hands and other body parts away from moving fan
blades.
•
Other moving components: Keep your hands and other body parts away from other
moving components.
1. Power off the device.
2. Disconnect the power cord from the electrical outlet.
3. Disconnect all cables and external attachments.
4. Remove the case cover.
a. Loosen the screws.
b. Slide the cover back.
c. Lift the cover off the device.
TS-hx77XU-RP User Guide
Installation and Configuration 31
5. Remove an existing module.
a. Push the retention clips outward simultaneously to release the module.
Warning
Attempting to remove a module that is not completely released may damage the module and
the motherboard.
b. Hold the module by the edges.
6. Install a new module.
a. Align the notch with the ridge in the slot.
b. Insert the module into the slot.
TS-hx77XU-RP User Guide
Installation and Configuration 32
c. Verify that the metal connectors are completely inserted into the slot.
d. Carefully press down on the module until the retention clips lock the module into place.
7. Attach the case cover.
a. Place the cover on the device.
b. Slide the cover forward.
c. Tighten the screws.
TS-hx77XU-RP User Guide
Installation and Configuration 33
8. Connect all cables and external attachments.
9. Power on the device.
10. Verify that the module is recognized by the device.
a. Log on to QuTS hero as administrator.
b. Go to Control Panel > System > System Status > Hardware Information .
c. Check the value for Total memory.
Replacing Expansion Cards
The TS-hx77XU-RP supports selected expansion cards, some of which require QNAP PCIe brackets.
QNAP-branded expansion cards purchased from the company website are shipped with the brackets
necessary to fit all QNAP NAS models.
Replacing Expansion Cards on the TS-h977XU-RP
Note
A dual-port 10GBase-T network expansion card is pre-installed on the PCIe 3.0 x16 slot.
Warning
•
Moving fan blades: Keep your hands and other body parts away from moving fan
blades.
TS-hx77XU-RP User Guide
Installation and Configuration 34
•
Other moving components: Keep your hands and other body parts away from other
moving components.
1. Power off the device.
2. Disconnect the power cord from the electrical outlet.
3. Disconnect all cables and external attachments.
4. Remove the case cover.
a. Remove the screws.
b. Lift the cover off the device.
Warning
To avoid potential injury or damage to components, ensure that the drives and other internal
system components have cooled before touching them.
5. Remove the PCIe module.
a. Remove the screws from the module.
b. Remove the module from the chassis.
TS-hx77XU-RP User Guide
Installation and Configuration 35
6. Remove the existing expansion card.
a. Remove the screw that secures the cover to the chassis.
b. Hold the card by the edges.
c. Carefully pull the card out of the slot.
7. Install the expansion card.
a. Hold the card by the edges.
b. Insert the card into the slot.
c. Attach the screw.
TS-hx77XU-RP User Guide
Installation and Configuration 36
8. Install the PCIe module.
a. Align the PCIe module with the system board.
b. Insert the PCIe module connector into the system board slot.
c. Attach the screws.
9. Attach the case cover.
a. Place the cover on the device.
b. Attach the screws.
TS-hx77XU-RP User Guide
Installation and Configuration 37
10. Connect all cables and external attachments.
11. Connect the power cord to the electrical outlet.
12. Power on the device.
Replacing Expansion Cards on TS-h1277XU-RP, TS-h1677XU-RP, and TS-h2477XU-RP
Note
The following note is applicable to TS-h1277XU-RP and TS-h1677XU-RP.
• TS-h1277XU-RP: A dual-port 10Gbase-T network expansion card is pre-installed on
PCIe 3.0 x8 slot 4.
• Slot 2 will reduce its speed from x8 to x4 if an expansion card is installed in slot 1.
• Slot 4 will reduce its speed from x8 to x4 if an expansion card is installed in slot 3.
Note
The following note is applicable to TS-h2477XU-RP.
• A dual-port 10GbE (SFP+) network expansion card is pre-installed on PCIe 3.0 x8 slot
4.
• Slot 2 will reduce its speed from x8 to x4 if an expansion card is installed in slot 1.
• Slot 3 will reduce its speed from x8 to x4 if an expansion card is installed in slot 4.
Warning
•
Moving fan blades: Keep your hands and other body parts away from moving fan
blades.
TS-hx77XU-RP User Guide
Installation and Configuration 38
•
Other moving components: Keep your hands and other body parts away from other
moving components.
1. Power off the device.
2. Disconnect the power cord from the electrical outlet.
3. Disconnect all cables and external attachments.
4. Remove the case cover.
a. Loosen the screws.
b. Slide the cover back.
c. Lift the cover off the device.
TS-hx77XU-RP User Guide
Installation and Configuration 39
5. Remove the existing expansion card.
a. Remove the screw that secures the cover to the chassis.
b. Hold the card by the edges.
c. Carefully pull the card out of the slot.
6. Install the expansion card.
a. Hold the card by the edges.
b. Insert the card into the slot.
c. Attach the screw.
TS-hx77XU-RP User Guide
Installation and Configuration 40
7. Attach the case cover.
a. Place the cover on the device.
b. Slide the cover forward.
c. Tighten the screws.
TS-hx77XU-RP User Guide
Installation and Configuration 41
8. Connect all cables and external attachments.
9. Connect the power cord to the electrical outlet.
10. Power on the device.
Hot-Swapping Redundant Power Supply Units
Warning
• Electric shock hazard.
•
The NAS may have one or more power supply unit (PSU) cords. To avoid serious
injuries, a trained service technician must disconnect all PSU cords before installing or
replacing system components.
1. Power off the NAS.
2. Disconnect the power cord from the electrical outlet and the power supply unit (PSU) that you are
replacing.
3. Firmly press the latch toward the handle and then pull the PSU out.
TS-hx77XU-RP User Guide
Installation and Configuration 42
4. Insert the new PSU.
5. Connect the power cord to the PSU and the electrical outlet.
6. Power on the device.
7. Enable alerts for PSU failures.
a. Log on to QuTS hero as administrator.
b. Go to Control Panel > System > Hardware > General .
c. Select Enable Redundant Power Supply Mode.
d. Click Apply All.
TS-hx77XU-RP User Guide
Installation and Configuration 43
Installing Handles on the TS-h977XU-RP
Installing handles enables you to better grip and further secure the NAS on a rack. Handles on the TS-
h977XU-RP require manual installation.
1. Power off the NAS.
2. Install a handle on an angle bracket.
a. Align the openings on the handle with the two round screw holes on the angle bracket.
b. Attach the screws to lock the handle to the angle bracket.
3. Install the angle bracket on the device.
a. Align the holes on the angle bracket with the holes on the chassis.
Note
Ensure that the handle faces the same direction as the front panel.
b. Attach the screws.
TS-hx77XU-RP User Guide
Installation and Configuration 44
4. Install a second handle on the other side of the chassis.
5. Power on the NAS.
Rail Kits
Rail kits are not included with the NAS and must be purchased separately. For details, contact an authorized
reseller or go to http://shop.qnap.com.
The TS-hx77XU-RP is compatible with the following rail kit model:
Model Compatible Rail Kit
• TS-h977XU-RP
• TS-h1277XU-RP
RAIL-B02
TS-h1677XU-RP RAIL-A03-57
TS-h2477XU-RP RAIL-A02-90
You can find installation information in the rail kit package.
Expansion Unit Installation
The TS-hx77XU-RP supports SAS expansion units, USB expansion units, and SATA JBOD expansion units.
For details, please see table below.
You can purchase storage expansion accessories from QNAP or an authorized reseller.
For details, go to https://shop.qnap.com/.
For the list of compatible expansion units and the maximum number of applicable expansion units, go to
http://www.qnap.com/go/compatibility-expansion.
TS-hx77XU-RP User Guide
Installation and Configuration 45
Expansion Unit Model Description Required Accessories
REXP-1620U-RP • Uses a SAS 12 Gbps
(SFF-8644) interface
• Supports SAS/SATA
HDD/SSD
• SAS-12G2E storage
expansion card
• mini-SAS SFF-8644 cable
• RAIL-A03-57
REXP-1220U-RP • Uses a SAS 12 Gbps
(SFF-8644) interface
• Supports SAS/SATA
HDD/SSD
REXP-1610U-RP • Uses a SAS 6 Gbps
(SFF-8644) interface
• Supports SATA/HDD/SSD
REXP-1210U-RP • Uses a SAS 6 Gbps
(SFF-8644) interface
• Supports SATA/HDD/SSD
TL-R1620Sep-RP • Uses a SAS 12 Gbps
(SFF-8644) interface
• Supports SAS/SATA
HDD/SSD
• One of the following storage
expansion cards:
• SAS-12G2E
• QXP-820S-B3408
• QXP-1620S-B3616W
• mini-SAS SFF-8644 cable
• RAIL-B02
TL-R1220Sep-RP
TL-D400S • Uses a SATA 6 Gbps
(SFF-8088) interface
• Supports SATA/HDD/SSD
• 1 x SFF-8088 connector cable
• QXP-400eS-A1164 host bus
adapter
TL-D800S • 2 x SFF-8088 connector
cables
• QXP-800eS-A1164 host bus
adapter
TL-D1600S • 4 x SFF-8088 to SFF-8644
connector cables
• QXP-1600eS host bus adapter
TL-R400S • 1 x SFF-8088 connector cable
• QXP-400eS-A1164 host bus
adapter
• RAIL-B02
TL-R1200S-RP • 3 x SFF-8088 to SFF-8644
connector cables
• QXP-1600eS host bus adapter
• RAIL-B02
TS-hx77XU-RP User Guide
Installation and Configuration 46
Expansion Unit Model Description Required Accessories
TR-002 • Uses a USB 3.2 Gen 2 Type-C
interface
• Supports SATA drives
• USB 3.2 Gen 2 Type-A to
Type-C cable
• USB 3.2 Gen 2 Type-C to
Type-C cable
TR-004 • Uses a USB 3.2 Gen 1 Type-C
interface
• Supports SATA drives
• USB 3.2 Gen 2 Type-A to
Type-C cable
• USB 3.2 Gen 2 Type-C to
Type-C cable
TR-004U • USB 3.2 Gen 1 Type-A to
Type-C cable
• USB 3.2 Gen 2 Type-C to
Type-C cable
• RAIL-B02
TL-D800C • Uses a USB 3.2 Gen 2 Type-C
interface
• Supports SATA drives
• USB 3.2 Gen 2 Type-A to
Type-C cable
• USB 3.2 Gen 2 Type-C to
Type-C cable
TL-R1200C-RP • USB 3.2 Gen 2 Type-A to
Type-C cable
• USB 3.2 Gen 2 Type-C to
Type-C cable
• RAIL-B02
Connecting SAS Expansion Units
To connect the device to SAS expansion units, a storage expansion card must be installed in the device.
For required accessories details, see Expansion Unit Installation.
1. Install a storage expansion card on the PCIe slot.
For details, see Replacing Expansion Cards.
2. Connect the expansion units to the device using the following topology.
TS-hx77XU-RP User Guide
Installation and Configuration 47
TS-h977XU-RP
TS-hx77XU-RP User Guide
Installation and Configuration 48
TS-h1277XU-RP, TS-h1677XU-RP, and TS-h2477XU-RP
3. Power on the expansion units.
4. Verify that the expansion units are recognized by the device.
a. Log on to QuTS hero as administrator.
b. Go to Main Menu > Storage & Snapshots > Overview > System .
c. Verify that the expansion units are listed.
Connecting SATA JBOD Expansion Units
To connect the device to SATA JBOD expansion units, a host bus adapter must be installed on the NAS.
For required accesssories details, see Expansion Unit Installation.
TS-hx77XU-RP User Guide
Installation and Configuration 49
1. Power off the NAS.
2. Install a host bus adapter on the PCIe slot.
Important
The QNAP QXP host bus adapter is required for connecting the SATA JBOD enclosure to a
host device. Third-party host bus adapters are not compatible with QNAP JBOD enclosures.
For details, see Replacing Expansion Cards.
3. Connect the expansion units to the NAS using the following topology.
Note
This image shows connecting the NAS to JBOD expansion units TL-R400S and TL-R1200S-
RP.
4. Power on the SATA JBOD expansion units.
5. Power on the NAS.
6. Verify that the expansion units are recognized by the NAS.
a. Log on to QuTS hero as administrator.
b. Go to Main Menu > Storage & Snapshots > Overview > System .
c. Verify that the expansion units are listed.
Connecting USB Expansion Units
To connect the device to USB expansion units, USB Type-A to USB Type-C cables or USB Type-C to USB
Type-C cables are required.
For required accessories details, see Expansion Unit Installation.
1. Connect the expansion unit to the NAS.
TS-hx77XU-RP User Guide
Installation and Configuration 50
a. Connect the USB cable to the USB Type-C port on the expansion unit.
b. Connect the USB cable to a USB 3.2 Gen 2 Type-A port on the NAS.
2. Power on the expansion units.
3. Verify that the expansion units are recognized by the NAS.
a. Log on to QuTS hero as administrator.
b. Go to Main Menu > Storage & Snapshots > Overview > System .
c. Verify that the expansion units are listed.
QuTS hero Installation
The TS-hx77XU-RP uses the QNAP QuTS hero operating system. You can install QuTS hero using any of
the following methods.
Method Description Requirements
Qfinder Pro
installation
(Recommended)
If the NAS is connected to your local area
network, you can do the following:
• Locate the NAS using Qfinder Pro.
• Complete the steps in the Smart
Installation Guide wizard.
• Computer
• Network cable
• Qfinder Pro installer
TS-hx77XU-RP User Guide
Installation and Configuration 51
Method Description Requirements
Cloud installation If the NAS is connected to the internet,
you can do the following:
• Scan the QR code on the NAS.
• Specify the Cloud Key.
• Log into your myQNAPcloud account.
• Use myQNAPcloud Link to remotely
access your NAS.
• Complete the steps in the Smart
Installation Guide wizard.
• Computer or mobile device
• myQNAPcloud account
• Cloud Key
You can also install the QNAP QTS operating system. If your NAS is connected to the internet, the option to
install QTS will appear in the Smart Installation Guide wizard using any of the methods in the table. You can
also manually download the QTS firmware from download.qnap.com.
Warning
QuTS hero and QTS use different file systems. Switching operating systems will reset the
NAS and delete all data.
Installing QuTS hero Using Qfinder Pro
Warning
Installing QuTS hero deletes all data on the drives. Back up your data before proceeding.
1. Power on the device.
2. Connect the device to your local area network.
3. Run Qfinder Pro on a computer that is connected to the same local area network.
Note
To download Qfinder Pro, go to https://www.qnap.com/utilities.
4. Locate the NAS in the list and then double-click the name or IP address.
The Smart Installation Guide opens in the default web browser.
5. Click Start Smart Installation Guide.
The Install Firmware window appears.
6. Install firmware using any of the following methods:
Installation methods Steps
Automatic Click Start.
Automatically searches for available firmware updates and installs firmware.
TS-hx77XU-RP User Guide
Installation and Configuration 52
Installation methods Steps
Manual installation a. Click Manual Installation.
The Install Firmware window appears.
b. Click Browse.
The upload file window appears.
c. Select file.
d. Click Open.
Starts firmware installation.
Skip a. Click Skip.
Skips firmware installation.
7. Specify the following information
•NAS name: Specify a name with 1 to 14 characters. The name supports letters (A to Z, a to z),
numbers (0 to 9), and hyphens (-), but cannot end with a hyphen.
•Password: Specify an administrator password with 1 to 64 characters. The password supports all
ASCII characters.
8. Click Next.
9. Specify the time zone, date, and time.
Tip
QNAP recommends connecting to an NTP server to ensure that the NAS follows the
Coordinated Universal Time (UTC) standard.
10. Click Next.
The Configure the network settings screen appears.
11. Select Obtain an IP address automatically (DHCP).
12. Click Next.
The Cross-platform file transfer service screen appears.
13. Select the types of devices that you will use to access shared folders on the NAS.
14. Click Next.
15. Review the settings.
16. Click Apply.
A confirmation message appears.
Warning
Clicking Yes deletes all data on the drive before installing QuTS hero.
17. Click Yes.
• The QuTS hero installation progress bar appears.
•QuTS hero is installed.
Note
It may take a couple of minutes to complete QuTS hero installation.
TS-hx77XU-RP User Guide
Installation and Configuration 53
18. Optional: Click Go to NAS Management.
Tip
Click Go to NAS Management to set more advanced QuTS hero configurations and settings.
For details, see QuTS hero User Guide.
Installing QuTS hero Using the Cloud Key
Warning
Installing QuTS hero deletes all data on the drives. Back up your data before proceeding.
1. Power on the device.
2. Connect the device to the internet.
3. Go to the QNAP Cloud Installation page using one of the following methods:
• On your computer, go to http://install.qnap.com/.
• Scan the QR code on the NAS using a mobile device.
The web page lists all the uninitialized QNAP NAS devices on the local network.
4. Locate the NAS in the list and then click Initialize.
Note
If your NAS is not listed, follow the instructions on the web page to specify the Cloud Key on the
NAS.
The installation wizard opens in the default web browser.
5. Create an account or sign in to myQNAPcloud.
Note
You must return to this page to complete the installation after creating an account.
6. Specify the myQNAPcloud device name for the NAS.
Note
• The myQNAPcloud device name is used when remotely accessing the NAS.
• For security purposes, the myQNAPCloud Link remote connection service will be disabled
on your NAS after initialization. You can enable it by connecting to QuTS hero through LAN
and then installing myQNAPCloud Link.
7. Click Next.
The Smart Installation Guide opens in the default web browser.
8. Perform any of the following actions.
• To check for the latest available version, click Start.
The wizard downloads the latest available version, and then the NAS restarts after the download
is complete. If a newer version is not available, the wizard automatically displays the Smart
Installation Guide.
• To install the out-of-the-box version, click Skip.
TS-hx77XU-RP User Guide
Installation and Configuration 54
9. Click Start Smart Installation Guide.
The Install Firmware window appears.
10. Install firmware using any of the following methods:
Installation methods Steps
Automatic Click Start.
Automatically searches for available firmware updates and installs firmware.
Manual installation a. Click Manual Installation.
The Install Firmware window appears.
b. Click Browse.
The upload file window appears.
c. Select file.
d. Click Open.
Starts firmware installation.
Skip Click Skip.
Skips firmware installation.
11. Specify the following information
•NAS name: Specify a name with 1 to 14 characters. The name supports letters (A to Z, a to z),
numbers (0 to 9), and hyphens (-), but cannot end with a hyphen.
•Password: Specify an administrator password with 1 to 64 characters. The password supports all
ASCII characters.
12. Click Next.
13. Specify the time zone, date, and time.
Tip
QNAP recommends connecting to an NTP server to ensure that the NAS follows the
Coordinated Universal Time (UTC) standard.
14. Click Next.
The Configure the network settings screen appears.
15. Select Obtain an IP address automatically (DHCP).
16. Click Next.
The Cross-platform file transfer service screen appears.
17. Select the types of devices that you will use to access shared folders on the NAS.
18. Click Next.
19. Review the settings.
20. Click Apply.
A confirmation message appears.
Warning
Clicking Confirm deletes all data on the drive before installing QuTS hero.
21. Click Confirm.
TS-hx77XU-RP User Guide
Installation and Configuration 55
QuTS hero is installed.
22. Optional: Click Go to NAS Management.
Tip
Click Go to NAS Management to set more advanced QuTS hero configurations and settings.
For details, see QuTS hero User Guide.
TS-hx77XU-RP User Guide
Installation and Configuration 56
4. Basic Operations
This chapter describes basic NAS operations.
Power Button
Operation User Action Result
Power on Press the button once. The device powers on.
Power off Press and hold the button for 1.5
seconds.
The device powers off.
Force power off Press and hold the button for 5 seconds. The device powers off.
Important
Use this method only when the
device is unresponsive.
Reset Button
Operation User Action Result
Basic system reset Press and hold the
button for 3 seconds.
The following settings are reset to default:
• System administrator password: The default password
is the first MAC address in uppercase letters without
special characters. For example, if the first MAC
address is 00-08-9B-F6-15-75, then the admin
password will be 00089BF61575.
Tip
You can find the first MAC address using
Qfinder Pro. A label attached to the device
also lists the address as MAC1.
• TCP/IP configuration:
• Obtain IP address settings automatically via
DHCP
• Disable jumbo frames
• If port trunking is enabled (multi-LAN models
only), the port trunking mode is reset to “Active
Backup (Failover)”.
• System port: 8080 (system service port)
• Security level: Low (Allow all connections)
• LCD panel password: (blank)
• VLAN: Disabled
Advanced system
reset
Press and hold the
button for 15 seconds.
The default factory settings are restored.
• To retrieve old data after an advanced system reset,
recreate the previous folder structure on the NAS.
TS-hx77XU-RP User Guide
Basic Operations 57
LEDs
LEDs indicate the system status and related information when the device is powered on. The following LED
information applies only when the drive is correctly installed and when the device is connected to the
network or to a host.
For details on the location of the LEDs, see Front Panel.
LED Status Description
System Status Flashes green and red
alternately every 0.5
seconds
• The drive is being formatted.
• The device is being initialized.
• The operating system is being updated.
• RAID rebuilding is in progress.
• Online RAID Capacity Expansion is in progress.
• Online RAID Level Migration is in progress.
• The firmware is being updated.
Important
When updating the firmware, do not remove
the power cord or USB cable, and do not
force-exit the application.
Red • The drive is invalid.
• The shared folder has reached its full capacity.
• The shared folder is about to reach its full capacity.
• The system fan is not functioning.
• An error occurred when accessing (read/write) the
data.
• A bad sector is detected on the hard drive.
• The device is in degraded read-only mode (two
member drives failed in RAID 5 or RAID 6 but the data
can still be read).
• A hardware self-test error occurred.
Flashes red every 0.5
seconds
The device is in degraded mode (one member drive failed
in RAID 1, RAID 5, or RAID 6).
Flashes green every 0.5
seconds
• The NAS is starting up.
• The device is not configured.
• A drive is not formatted.
Green The device is ready.
Off • All drives are in standby mode.
• The device is powered off.
TS-hx77XU-RP User Guide
Basic Operations 58
LED Status Description
LAN Orange The network connection is operating.
Flashes orange The device is being accessed from the network.
Off The device is not connected to a network.
Drive Green The drive is ready.
Flashes green Data is being accessed.
Red A drive read/write error occurred.
Flashes red The drive is being located in QuTS hero.
Expansion Orange An expansion unit is connected.
Off No expansion unit has been detected.
Audio Alert
Duration Frequency Description
Short beep (0.5 seconds) 1 • The NAS is starting up.
• When the reset button is pressed for 3
seconds, the NAS resets configurations.
• When the reset button is pressed for 10
seconds, the NAS resets configurations
and reboots.
• The operating system was updated.
• The device is starting USB One-Touch
Copy.
2 The USB device has been removed (USB
One Touch copy button).
3 • Cannot detect installed disk.
• The firmware was updated.
TS-hx77XU-RP User Guide
Basic Operations 59
Duration Frequency Description
Long beep (1.5 seconds) 3 (every 5 minutes) • A power error occurred.
• The system fan is not functioning.
• The fan module has been removed.
• The NAS data cannot be copied to the
external storage device connected to the
front USB port.
2 • The storage pool is about to reach full
capacity.
• The storage pool has reached full
capacity.
• A storage pool status error occurred.
• The shared folder is about to reach its full
capacity.
• The shared folder has reached its full
capacity.
• The drives are in degraded mode.
• The drive is rebuilding.
• The USB device is being removed (USB
one-touch copy button).
• A shared folder status error occurred.
• A drive is plugged in or out.
• The iSCSI is about to reach full capacity.
1 • The NAS was powered off by force
shutdown (hardware shutdown).
• The NAS was powered on successfully
and is ready.
Long and short beeps 1 long and 2 short
beeps
The JBOD expansion unit has been removed.
TS-hx77XU-RP User Guide
Basic Operations 60
5. Troubleshooting
This chapter describes basic troubleshooting information.
Forcing Qfinder Pro or myQNAPcloud to Locate the NAS
If Qfinder Pro or myQNAPcloud is unable to locate the NAS during QuTS hero installation, the drives or data
may be faulty.
1. Power off the NAS.
2. Remove all drives.
3. Power on the NAS.
4. Locate the NAS using Qfinder Pro or myQNAPcloud.
5. Reinsert the drives.
6. Continue with the QuTS hero installation.
Hot-swapping Failed Drives
The NAS supports hot-swapping of drives in the following situations:
RAID Type Number of Disks Situation
RAID 1 2 One member drive fails.
RAID 5 ≥ 3 One member drive fails.
RAID 6 ≥ 4 One or two member drives fail.
RAID 10 ≥ 6 One disk per subgroup fails.
RAID 60 ≥ 8 Two disks per subgroup fail.
Triple Mirror Multiple of 3. (For example, 3,
6, 9, 12 disks and so forth.)
One or two member drives fail.
RAID-TP ≥ 5 One, two, or three member drives fail.
1. Log on to QuTS hero.
2. Go to Main Menu > Storage & Snapshots > Storage > Disks/VJBOD .
3. Locate the failed drive.
4. Prepare a new hard drive with a capacity that is the same as or larger than the failed hard drive.
5. Remove the failed drive from the device.
6. Wait for 20 seconds or until the device beeps twice.
7. Remove the failed drive from the drive tray.
8. Insert the new drive into the drive tray.
9. Install the new drive.
The NAS beeps twice.
10. Go to Main Menu > Storage & Snapshots > Storage Space .
TS-hx77XU-RP User Guide
Troubleshooting 61
11. Locate the shared folder that contains the new drive and then verify that the status is Rebuilding.
Support and Other Resources
QNAP provides the following resources:
Resource URL
Documentation https://download.qnap.com
Compatibility List https://www.qnap.com/compatibility
NAS Migration Compatibility https://www.qnap.com/en/nas-migration
Expansion Unit Compatibility http://www.qnap.com/go/compatibility-expansion
Service Portal https://service.qnap.com
Product Support Status https://www.qnap.com/en/product/eol.php
Downloads https://download.qnap.com
Community Forum https://forum.qnap.com
QNAP Accessories Store https://shop.qnap.com
TS-hx77XU-RP User Guide
Troubleshooting 62
6. Glossary
Cloud Key
Unique 8-digit code assigned to each NAS device
myQNAPcloud
Provides various remote access services such as DDNS and myQNAPcloud Link
myQNAPcloud Link
Enables you to access QNAP devices over the internet without configuring complex port forwarding settings
QNAP ID
User account that enables you to use myQNAPcloud remote access and other QNAP services
Qfinder Pro
QNAP utility that lets you locate and access QNAP NAS devices in your local area network
QuTS hero
QNAP NAS operating system featuring ZFS file system
TS-hx77XU-RP User Guide
Glossary 63
7. Notices
This chapter provides information about warranty, disclaimers, licensing, and federal regulations.
Limited Warranty
QNAP offers limited warranty service on our products. Your QNAP-branded hardware product is warranted
against defects in materials and workmanship for a period of one (1) year or more from the date printed on
the invoice. ("Warranty Period"). Please review your statutory rights at www.qnap.com/warranty, which may
be amended from time to time by QNAP in its discretion.
Disclaimer
Information in this document is provided in connection with products of QNAP Systems, Inc. (the "QNAP").
No license, express or implied, by estoppels or otherwise, to any intellectual property rights is granted by this
document. Except as provided in QNAP's terms and conditions of sale for such products, QNAP assumes no
liability whatsoever, and QNAP disclaims any express or implied warranty, relating to sale and/or use of
QNAP products including liability or warranties relating to fitness for a particular purpose, merchantability, or
infringement of any patent, copyright or other intellectual property right.
QNAP products are not intended for use in medical, life saving, life sustaining, critical control or safety
systems, or in nuclear facility applications.
In no event shall QNAP’s liability exceed the price paid for the product from direct, indirect, special,
incidental, or consequential damages resulting from the use of the product, its accompanying software, or its
documentation. QNAP makes no warranty or representation, expressed, implied, or statutory, with respect to
its products or the contents or use of this documentation and all accompanying software, and specifically
disclaims its quality, performance, merchantability, or fitness for any particular purpose. QNAP reserves the
right to revise or update its products, software, or documentation without obligation to notify any individual or
entity.
Back up the system periodically to avoid any potential data loss is recommended. QNAP disclaims any
responsibility of all sorts of data loss or recovery.
Should you return any components of the package of QNAP products such as NAS (Network Attached
Storage) for refund or maintenance, make sure they are carefully packed for shipping. Any form of damages
due to improper packaging will not be compensated.
All the features, functionality, and other product specifications are subject to change without prior notice or
obligation. Information contained herein is subject to change without notice.
Further, the ® or ™ symbols are not used in the text.
GNU Public License
Version 3, 29 June 2007
Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not
allowed.
Preamble
The GNU General Public License is a free, copy left license for software and other kinds of works.
The licenses for most software and other practical works are designed to take away your freedom to share
and change the works. By contrast, the GNU General Public License is intended to guarantee your freedom
to share and change all versions of a program--to make sure it remains free software for all its users. We, the
TS-hx77XU-RP User Guide
Notices 64
Free Software Foundation, use the GNU General Public License for most of our software; it applies also to
any other work released this way by its authors. You can apply it to your programs, too.
When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are
designed to make sure that you have the freedom to distribute copies of free software (and charge for them if
you wish), that you receive source code or can get it if you want it, that you can change the software or use
pieces of it in new free programs, and that you know you can do these things.
To protect your rights, we need to prevent others from denying you these rights or asking you to surrender
the rights. Therefore, you have certain responsibilities if you distribute copies of the software, or if you modify
it: responsibilities to respect the freedom of others.
For example, if you distribute copies of such a program, whether gratis or for a fee, you must pass on to the
recipients the same freedoms that you received. You must make sure that they, too, receive or can get the
source code. And you must show them these terms so they know their rights.
Developers that use the GNU GPL protect your rights with two steps: (1) assert copyright on the software,
and (2) offer you this License giving you legal permission to copy, distribute and/or modify it.
For the developers' and authors' protection, the GPL clearly explains that there is no warranty for this free
software. For both users' and authors' sake, the GPL requires that modified versions be marked as changed,
so that their problems will not be attributed erroneously to authors of previous versions.
Some devices are designed to deny users access to install or run modified versions of the software inside
them, although the manufacturer can do so. This is fundamentally incompatible with the aim of protecting
users' freedom to change the software. The systematic pattern of such abuse occurs in the area of products
for individuals to use, which is precisely where it is most unacceptable. Therefore, we have designed this
version of the GPL to prohibit the practice for those products. If such problems arise substantially in other
domains, we stand ready to extend this provision to those domains in future versions of the GPL, as needed
to protect the freedom of users.
Finally, every program is threatened constantly by software patents. States should not allow patents to
restrict development and use of software on general-purpose computers, but in those that do, we wish to
avoid the special danger that patents applied to a free program could make it effectively proprietary. To
prevent this, the GPL assures that patents cannot be used to render the program non-free.
The precise terms and conditions for copying, distribution and modification follow.
Terms and Conditions
1. Definitions.
“This License” refers to version 3 of the GNU General Public License.
“Copyright” also means copyright-like laws that apply to other kinds of works, such as semiconductor
masks.
“The Program” refers to any copyrightable work licensed under this License. Each licensee is
addressed as “you”. “Licensees” and “recipients” may be individuals or organizations.
To “modify” a work means to copy from or adapt all or part of the work in a fashion requiring copyright
permission, other than the making of an exact copy. The resulting work is called a “modified version” of
the earlier work or a work “based on” the earlier work.
A “covered work” means either the unmodified Program or a work based on the Program.
To “propagate” a work means to do anything with it that, without permission, would make you directly or
secondarily liable for infringement under applicable copyright law, except executing it on a computer or
modifying a private copy. Propagation includes copying, distribution (with or without modification),
making available to the public, and in some countries other activities as well.
To “convey” a work means any kind of propagation that enables other parties to make or receive
copies. Mere interaction with a user through a computer network, with no transfer of a copy, is not
conveying.
An interactive user interface displays “Appropriate Legal Notices” to the extent that it includes a
convenient and prominently visible feature that (1) displays an appropriate copyright notice, and (2)
TS-hx77XU-RP User Guide
Notices 65
tells the user that there is no warranty for the work (except to the extent that warranties are provided),
that licensees may convey the work under this License, and how to view a copy of this License. If the
interface presents a list of user commands or options, such as a menu, a prominent item in the list
meets this criterion.
2. Source Code.
The “source code” for a work means the preferred form of the work for making modifications to it.
“Object code” means any non-source form of a work.
A “Standard Interface” means an interface that either is an official standard defined by a recognized
standards body, or, in the case of interfaces specified for a particular programming language, one that
is widely used among developers working in that language.
The “System Libraries” of an executable work include anything, other than the work as a whole, that (a)
is included in the normal form of packaging a Major Component, but which is not part of that Major
Component, and (b) serves only to enable use of the work with that Major Component, or to implement
a Standard Interface for which an implementation is available to the public in source code form. A
“Major Component”, in this context, means a major essential component (kernel, window system, and
so on) of the specific operating system (if any) on which the executable work runs, or a compiler used
to produce the work, or an object code interpreter used to run it.
The “Corresponding Source” for a work in object code form means all the source code needed to
generate, install, and (for an executable work) run the object code and to modify the work, including
scripts to control those activities. However, it does not include the work's System Libraries, or general-
purpose tools or generally available free programs which are used unmodified in performing those
activities but which are not part of the work. For example, Corresponding Source includes interface
definition files associated with source files for the work, and the source code for shared libraries and
dynamically linked subprograms that the work is specifically designed to require, such as by intimate
data communication or control flow between those subprograms and other parts of the work.
The Corresponding Source need not include anything that users can regenerate automatically from
other parts of the Corresponding Source.
The Corresponding Source for a work in source code form is that same work.
3. Basic Permissions.
All rights granted under this License are granted for the term of copyright on the Program, and are
irrevocable provided the stated conditions are met. This License explicitly affirms your unlimited
permission to run the unmodified Program. The output from running a covered work is covered by this
License only if the output, given its content, constitutes a covered work. This License acknowledges
your rights of fair use or other equivalent, as provided by copyright law.
You may make, run and propagate covered works that you do not convey, without conditions so long as
your license otherwise remains in force. You may convey covered works to others for the sole purpose
of having them make modifications exclusively for you, or provide you with facilities for running those
works, provided that you comply with the terms of this License in conveying all material for which you
do not control copyright. Those thus making or running the covered works for you must do so
exclusively on your behalf, under your direction and control, on terms that prohibit them from making
any copies of your copyrighted material outside their relationship with you.
Conveying under any other circumstances is permitted solely under the conditions stated below.
Sublicensing is not allowed; section 10 makes it unnecessary.
4. Protecting Users' Legal Rights From Anti-Circumvention Law.
No covered work shall be deemed part of an effective technological measure under any applicable law
fulfilling obligations under article 11 of the WIPO copyright treaty adopted on 20 December 1996, or
similar laws prohibiting or restricting circumvention of such measures.
When you convey a covered work, you waive any legal power to forbid circumvention of technological
measures to the extent such circumvention is effected by exercising rights under this License with
respect to the covered work, and you disclaim any intention to limit operation or modification of the
work as a means of enforcing, against the work's users, your or third parties' legal rights to forbid
circumvention of technological measures.
5. Conveying Verbatim Copies.
TS-hx77XU-RP User Guide
Notices 66
You may convey verbatim copies of the Program's source code as you receive it, in any medium,
provided that you conspicuously and appropriately publish on each copy an appropriate copyright
notice; keep intact all notices stating that this License and any non-permissive terms added in accord
with section 7 apply to the code; keep intact all notices of the absence of any warranty; and give all
recipients a copy of this License along with the Program.
You may charge any price or no price for each copy that you convey, and you may offer support or
warranty protection for a fee.
6. Conveying Modified Source Versions.
You may convey a work based on the Program, or the modifications to produce it from the Program, in
the form of source code under the terms of section 4, provided that you also meet all of these
conditions:
a. The work must carry prominent notices stating that you modified it, and giving a relevant date.
b. The work must carry prominent notices stating that it is released under this License and any
conditions added under section 7. This requirement modifies the requirement in section 4 to “keep
intact all notices”.
c. You must license the entire work, as a whole, under this License to anyone who comes into
possession of a copy. This License will therefore apply, along with any applicable section 7
additional terms, to the whole of the work, and all its parts, regardless of how they are packaged.
This License gives no permission to license the work in any other way, but it does not invalidate
such permission if you have separately received it.
d. If the work has interactive user interfaces, each must display Appropriate Legal Notices; however,
if the Program has interactive interfaces that do not display Appropriate Legal Notices, your work
need not make them do so.
A compilation of a covered work with other separate and independent works, which are not by
their nature extensions of the covered work, and which are not combined with it such as to form a
larger program, in or on a volume of a storage or distribution medium, is called an “aggregate” if
the compilation and its resulting copyright are not used to limit the access or legal rights of the
compilation's users beyond what the individual works permit. Inclusion of a covered work in an
aggregate does not cause this License to apply to the other parts of the aggregate.
7. Conveying Non-Source Forms.
You may convey a covered work in object code form under the terms of sections 4 and 5, provided that
you also convey the machine-readable Corresponding Source under the terms of this License, in one of
these ways:
a. Convey the object code in, or embodied in, a physical product (including a physical distribution
medium), accompanied by the Corresponding Source fixed on a durable physical medium
customarily used for software interchange.
b. Convey the object code in, or embodied in, a physical product (including a physical distribution
medium), accompanied by a written offer, valid for at least three years and valid for as long as you
offer spare parts or customer support for that product model, to give anyone who possesses the
object code either (1) a copy of the Corresponding Source for all the software in the product that
is covered by this License, on a durable physical medium customarily used for software
interchange, for a price no more than your reasonable cost of physically performing this conveying
of source, or (2) access to copy the Corresponding Source from a network server at no charge.
c. Convey individual copies of the object code with a copy of the written offer to provide the
Corresponding Source. This alternative is allowed only occasionally and noncommercially, and
only if you received the object code with such an offer, in accord with subsection 6b.
d. Convey the object code by offering access from a designated place (gratis or for a charge), and
offer equivalent access to the Corresponding Source in the same way through the same place at
no further charge. You need not require recipients to copy the Corresponding Source along with
TS-hx77XU-RP User Guide
Notices 67
the object code. If the place to copy the object code is a network server, the Corresponding
Source may be on a different server (operated by you or a third party) that supports equivalent
copying facilities, provided you maintain clear directions next to the object code saying where to
find the Corresponding Source. Regardless of what server hosts the Corresponding Source, you
remain obligated to ensure that it is available for as long as needed to satisfy these requirements.
e. Convey the object code using peer-to-peer transmission, provided you inform other peers where
the object code and Corresponding Source of the work are being offered to the general public at
no charge under subsection 6d.
A separable portion of the object code, whose source code is excluded from the Corresponding
Source as a System Library, need not be included in conveying the object code work.
A “User Product” is either (1) a “consumer product”, which means any tangible personal property
which is normally used for personal, family, or household purposes, or (2) anything designed or
sold for incorporation into a dwelling. In determining whether a product is a consumer product,
doubtful cases shall be resolved in favor of coverage. For a particular product received by a
particular user, “normally used” refers to a typical or common use of that class of product,
regardless of the status of the particular user or of the way in which the particular user actually
uses, or expects or is expected to use, the product. A product is a consumer product regardless of
whether the product has substantial commercial, industrial or non-consumer uses, unless such
uses represent the only significant mode of use of the product.
“Installation Information” for a User Product means any methods, procedures, authorization keys,
or other information required to install and execute modified versions of a covered work in that
User Product from a modified version of its Corresponding Source. The information must suffice
to ensure that the continued functioning of the modified object code is in no case prevented or
interfered with solely because modification has been made.
If you convey an object code work under this section in, or with, or specifically for use in, a User
Product, and the conveying occurs as part of a transaction in which the right of possession and
use of the User Product is transferred to the recipient in perpetuity or for a fixed term (regardless
of how the transaction is characterized), the Corresponding Source conveyed under this section
must be accompanied by the Installation Information. But this requirement does not apply if
neither you nor any third party retains the ability to install modified object code on the User
Product (for example, the work has been installed in ROM).
The requirement to provide Installation Information does not include a requirement to continue to
provide support service, warranty, or updates for a work that has been modified or installed by the
recipient, or for the User Product in which it has been modified or installed. Access to a network
may be denied when the modification itself materially and adversely affects the operation of the
network or violates the rules and protocols for communication across the network.
Corresponding Source conveyed, and Installation Information provided, in accord with this section
must be in a format that is publicly documented (and with an implementation available to the
public in source code form), and must require no special password or key for unpacking, reading
or copying.
8. Additional Terms.
“Additional permissions” are terms that supplement the terms of this License by making exceptions
from one or more of its conditions. Additional permissions that are applicable to the entire Program
shall be treated as though they were included in this License, to the extent that they are valid under
applicable law. If additional permissions apply only to part of the Program, that part may be used
separately under those permissions, but the entire Program remains governed by this License without
regard to the additional permissions.
When you convey a copy of a covered work, you may at your option remove any additional permissions
from that copy, or from any part of it. (Additional permissions may be written to require their own
removal in certain cases when you modify the work.) You may place additional permissions on material,
added by you to a covered work, for which you have or can give appropriate copyright permission.
Notwithstanding any other provision of this License, for material you add to a covered work, you may (if
authorized by the copyright holders of that material) supplement the terms of this License with terms:
TS-hx77XU-RP User Guide
Notices 68
a. Disclaiming warranty or limiting liability differently from the terms of sections 15 and 16 of this
License; or
b. Requiring preservation of specified reasonable legal notices or author attributions in that material
or in the Appropriate Legal Notices displayed by works containing it; or
c. Prohibiting misrepresentation of the origin of that material, or requiring that modified versions of
such material be marked in reasonable ways as different from the original version; or
d. Limiting the use for publicity purposes of names of licensors or authors of the material; or
e. Declining to grant rights under trademark law for use of some trade names, trademarks, or service
marks; or
f. Requiring indemnification of licensors and authors of that material by anyone who conveys the
material (or modified versions of it) with contractual assumptions of liability to the recipient, for any
liability that these contractual assumptions directly impose on those licensors and authors.
All other non-permissive additional terms are considered “further restrictions” within the meaning
of section 10. If the Program as you received it, or any part of it, contains a notice stating that it is
governed by this License along with a term that is a further restriction, you may remove that term.
If a license document contains a further restriction but permits relicensing or conveying under this
License, you may add to a covered work material governed by the terms of that license document,
provided that the further restriction does not survive such relicensing or conveying.
If you add terms to a covered work in accord with this section, you must place, in the relevant
source files, a statement of the additional terms that apply to those files, or a notice indicating
where to find the applicable terms.
Additional terms, permissive or non-permissive, may be stated in the form of a separately written
license, or stated as exceptions; the above requirements apply either way.
9. Termination.
You may not propagate or modify a covered work except as expressly provided under this License. Any
attempt otherwise to propagate or modify it is void, and will automatically terminate your rights under
this License (including any patent licenses granted under the third paragraph of section 11).
However, if you cease all violation of this License, then your license from a particular copyright holder is
reinstated (a) provisionally, unless and until the copyright holder explicitly and finally terminates your
license, and (b) permanently, if the copyright holder fails to notify you of the violation by some
reasonable means prior to 60 days after the cessation.
Moreover, your license from a particular copyright holder is reinstated permanently if the copyright
holder notifies you of the violation by some reasonable means, this is the first time you have received
notice of violation of this License (for any work) from that copyright holder, and you cure the violation
prior to 30 days after your receipt of the notice.
Termination of your rights under this section does not terminate the licenses of parties who have
received copies or rights from you under this License. If your rights have been terminated and not
permanently reinstated, you do not qualify to receive new licenses for the same material under section
10.
10. Acceptance Not Required for Having Copies.
You are not required to accept this License in order to receive or run a copy of the Program. Ancillary
propagation of a covered work occurring solely as a consequence of using peer-to-peer transmission to
receive a copy likewise does not require acceptance. However, nothing other than this License grants
you permission to propagate or modify any covered work. These actions infringe copyright if you do not
accept this License. Therefore, by modifying or propagating a covered work, you indicate your
acceptance of this License to do so.
11. Automatic Licensing of Downstream Recipients.
Each time you convey a covered work, the recipient automatically receives a license from the original
licensors, to run, modify and propagate that work, subject to this License. You are not responsible for
enforcing compliance by third parties with this License.
TS-hx77XU-RP User Guide
Notices 69
An “entity transaction” is a transaction transferring control of an organization, or substantially all assets
of one, or subdividing an organization, or merging organizations. If propagation of a covered work
results from an entity transaction, each party to that transaction who receives a copy of the work also
receives whatever licenses to the work the party's predecessor in interest had or could give under the
previous paragraph, plus a right to possession of the Corresponding Source of the work from the
predecessor in interest, if the predecessor has it or can get it with reasonable efforts.
You may not impose any further restrictions on the exercise of the rights granted or affirmed under this
License. For example, you may not impose a license fee, royalty, or other charge for exercise of rights
granted under this License, and you may not initiate litigation (including a cross-claim or counterclaim in
a lawsuit) alleging that any patent claim is infringed by making, using, selling, offering for sale, or
importing the Program or any portion of it.
12. Patents.
A “contributor” is a copyright holder who authorizes use under this License of the Program or a work on
which the Program is based. The work thus licensed is called the contributor's “contributor version”.
A contributor's “essential patent claims” are all patent claims owned or controlled by the contributor,
whether already acquired or hereafter acquired, that would be infringed by some manner, permitted by
this License, of making, using, or selling its contributor version, but do not include claims that would be
infringed only as a consequence of further modification of the contributor version. For purposes of this
definition, “control” includes the right to grant patent sublicenses in a manner consistent with the
requirements of this License.
Each contributor grants you a non-exclusive, worldwide, royalty-free patent license under the
contributor's essential patent claims, to make, use, sell, offer for sale, import and otherwise run, modify
and propagate the contents of its contributor version.
In the following three paragraphs, a “patent license” is any express agreement or commitment, however
denominated, not to enforce a patent (such as an express permission to practice a patent or covenant
not to sue for patent infringement). To “grant” such a patent license to a party means to make such an
agreement or commitment not to enforce a patent against the party.
If you convey a covered work, knowingly relying on a patent license, and the Corresponding Source of
the work is not available for anyone to copy, free of charge and under the terms of this License, through
a publicly available network server or other readily accessible means, then you must either (1) cause
the Corresponding Source to be so available, or (2) arrange to deprive yourself of the benefit of the
patent license for this particular work, or (3) arrange, in a manner consistent with the requirements of
this License, to extend the patent license to downstream recipients. “Knowingly relying” means you
have actual knowledge that, but for the patent license, your conveying the covered work in a country, or
your recipient's use of the covered work in a country, would infringe one or more identifiable patents in
that country that you have reason to believe are valid.
If, pursuant to or in connection with a single transaction or arrangement, you convey, or propagate by
procuring conveyance of, a covered work, and grant a patent license to some of the parties receiving
the covered work authorizing them to use, propagate, modify or convey a specific copy of the covered
work, then the patent license you grant is automatically extended to all recipients of the covered work
and works based on it.
A patent license is “discriminatory” if it does not include within the scope of its coverage, prohibits the
exercise of, or is conditioned on the non-exercise of one or more of the rights that are specifically
granted under this License. You may not convey a covered work if you are a party to an arrangement
with a third party that is in the business of distributing software, under which you make payment to the
third party based on the extent of your activity of conveying the work, and under which the third party
grants, to any of the parties who would receive the covered work from you, a discriminatory patent
license (a) in connection with copies of the covered work conveyed by you (or copies made from those
copies), or (b) primarily for and in connection with specific products or compilations that contain the
covered work, unless you entered into that arrangement, or that patent license was granted, prior to 28
March 2007.
Nothing in this License shall be construed as excluding or limiting any implied license or other defenses
to infringement that may otherwise be available to you under applicable patent law.
13. No Surrender of Others' Freedom.
TS-hx77XU-RP User Guide
Notices 70
If conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the
conditions of this License, they do not excuse you from the conditions of this License. If you cannot
convey a covered work so as to satisfy simultaneously your obligations under this License and any
other pertinent obligations, then as a consequence you may not convey it at all. For example, if you
agree to terms that obligate you to collect a royalty for further conveying from those to whom you
convey the Program, the only way you could satisfy both those terms and this License would be to
refrain entirely from conveying the Program.
14. Use with the GNU Affero General Public License.
Notwithstanding any other provision of this License, you have permission to link or combine any
covered work with a work licensed under version 3 of the GNU Affero General Public License into a
single combined work, and to convey the resulting work. The terms of this License will continue to apply
to the part which is the covered work, but the special requirements of the GNU Affero General Public
License, section 13, concerning interaction through a network will apply to the combination as such.
15. Revised Versions of this License.
The Free Software Foundation may publish revised and/or new versions of the GNU General Public
License from time to time. Such new versions will be similar in spirit to the present version, but may
differ in detail to address new problems or concerns.
Each version is given a distinguishing version number. If the Program specifies that a certain numbered
version of the GNU General Public License “or any later version” applies to it, you have the option of
following the terms and conditions either of that numbered version or of any later version published by
the Free Software Foundation. If the Program does not specify a version number of the GNU General
Public License, you may choose any version ever published by the Free Software Foundation.
If the Program specifies that a proxy can decide which future versions of the GNU General Public
License can be used, that proxy's public statement of acceptance of a version permanently authorizes
you to choose that version for the Program.
Later license versions may give you additional or different permissions. However, no additional
obligations are imposed on any author or copyright holder as a result of your choosing to follow a later
version.
16. Disclaimer of Warranty.
THERE IS NO WARRANTY FOR THE PROGRAM, TO THE EXTENT PERMITTED BY APPLICABLE
LAW. EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR
OTHER PARTIES PROVIDE THE PROGRAM “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO
THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU. SHOULD THE PROGRAM
PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY SERVICING, REPAIR OR
CORRECTION.
17. Limitation of Liability.
IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY
COPYRIGHT HOLDER, OR ANY OTHER PARTY WHO MODIFIES AND/OR CONVEYS THE
PROGRAM AS PERMITTED ABOVE, BE LIABLE TO YOU FOR DAMAGES, INCLUDING ANY
GENERAL, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE
OR INABILITY TO USE THE PROGRAM (INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR
DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES
OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS), EVEN IF
SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES.
18. Interpretation of Sections 16 and 17.
If the disclaimer of warranty and limitation of liability provided above cannot be given local legal effect
according to their terms, reviewing courts shall apply local law that most closely approximates an
absolute waiver of all civil liability in connection with the Program, unless a warranty or assumption of
liability accompanies a copy of the Program in return for a fee.
TS-hx77XU-RP User Guide
Notices 71
END OF TERMS AND CONDITIONS
CE Notice
This device complies with CE Compliance Class A.
FCC Notice
FCC Class A Notice
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired
operation.
Note
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio
frequency energy, and if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference, in which case the user will be
required to correct the interference at his own expense.
Important
Any modifications made to this device that are not approved by QNAP Systems, Inc. may
void the authority granted to the user by the FCC to operate this equipment.
VCCI Notice
この装置は、クラス A 情報技術装置です。この装置を家庭環境で使用すると電波
妨害を引き起こすことがあります。この場合には使用者が適切な対策を講ずるよう要求されることがありま
す。
VCCI–A
TS-hx77XU-RP User Guide
Notices 72
BSMI Notice
警告使用者：這是甲類的資訊產品，在居住的環境中使用時，可能會造成射頻干擾，在
這種情況下，使用者會被要求採取某些適當的對策。
SJ/T 11364-2006
本产品符合中国 RoHS 标准。以下表格标示此产品中某有毒物质的含量符合中国
RoHS 标准规定的限量要求。
本产品上会附有”环境友好使用期限”的标签，此期限是估算这些物质”不会有泄漏或突变”的年限。本产品
可能包含有较短的环境友好使用期限的可替换元件，像是电池或灯管，这些元件将会单独标示出来。
部件名称 有毒有害物质或元素
铅
(Pb)
汞
(Hg)
镉
(Cd)
六价铬
(CR(VI))
多溴联苯
(PBB)
多溴二苯醚
(PBDE)
壳体 0 0 0 0 0 0
显示 0 0 0 0 0 0
印刷电路板 0 0 0 0 0 0
金属螺帽 0 0 0 0 0 0
电缆组装 0 0 0 0 0 0
风扇组装 0 0 0 0 0 0
电力供应组装 0 0 0 0 0 0
电池 0 0 0 0 0 0
O: 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ/T11363-2006 标准规定的限量要求以下。
X: 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ/T11363-2006 标准规定的限量要求。
TS-hx77XU-RP User Guide
Notices 73