Table of Contents
- Contents
- 1. Preface
- 2. Product Overview
- 3. Installation and Configuration
- 4. Basic Operations
- 5. NAS Migration
- 6. Troubleshooting
- 7. Glossary
- 8. Notices
QNAP TS-h2483XU-RP User Manual
Displayed below is the user manual for TS-h2483XU-RP by QNAP which is a product in the NAS & Storage Servers category. This manual has pages.
Related Manuals
TS-hx83XU-RP
TS-h1683XU-RP
TS-h2483XU-RP
User Guide
Document Version: 3
09/03/2022
Contents
1. Preface
About This Guide........................................................................................................................................................3
Audience..................................................................................................................................................................... 3
Document Conventions.............................................................................................................................................3
2. Product Overview
About the TS-hx83XU-RP...........................................................................................................................................4
Hardware Specications............................................................................................................................................4
Package Contents...................................................................................................................................................... 6
Components............................................................................................................................................................... 7
Front Panel.............................................................................................................................................................7
Rear Panel.............................................................................................................................................................. 8
Rear Panel Network Interface............................................................................................................................. 9
System Board.......................................................................................................................................................10
Drive Numbering.................................................................................................................................................12
Safety Information...................................................................................................................................................13
Installation Requirements...................................................................................................................................... 14
Setting up the NAS...................................................................................................................................................14
3. Installation and Conguration
Hardware Installation..............................................................................................................................................15
Drive Installation.................................................................................................................................................15
Replacing Memory Modules.............................................................................................................................. 21
Replacing Expansion Cards................................................................................................................................26
Hot-swapping Redundant Power Supply Units............................................................................................... 30
Rail Kits................................................................................................................................................................. 32
Expansion Unit Installation................................................................................................................................32
QuTS hero Installation............................................................................................................................................ 36
Installing QuTS hero Using Qnder Pro...........................................................................................................37
Installing QuTS hero Using the Cloud Key....................................................................................................... 39
4. Basic Operations
Power Button........................................................................................................................................................... 42
Reset Button.............................................................................................................................................................42
LEDs...........................................................................................................................................................................43
Audio Alert................................................................................................................................................................46
5. NAS Migration
NAS Migration Requirements.................................................................................................................................47
Status and Setting Changes After NAS Migration................................................................................................47
Migrating a NAS....................................................................................................................................................... 48
6. Troubleshooting
Forcing Qnder Pro or myQNAPcloud to Locate the NAS.................................................................................. 49
Hot-Swapping Failed Drives....................................................................................................................................49
Recovering Unintentionally Removed Drives.......................................................................................................50
Support and Other Resources................................................................................................................................50
7. Glossary
Cloud Key.................................................................................................................................................................. 51
TS-hx83XU-RP User Guide
1
myQNAPcloud.......................................................................................................................................................... 51
myQNAPcloud Link..................................................................................................................................................51
Qnder Pro............................................................................................................................................................... 51
QNAP ID.................................................................................................................................................................... 51
QuTS hero................................................................................................................................................................. 51
8. Notices
Limited Warranty..................................................................................................................................................... 52
Disclaimer................................................................................................................................................................. 52
GNU Public License..................................................................................................................................................52
CE Notice...................................................................................................................................................................60
UKCA Notice..............................................................................................................................................................60
FCC Notice.................................................................................................................................................................60
VCCI Notice............................................................................................................................................................... 61
BSMI Notice.............................................................................................................................................................. 61
SJ/T 11364-2006........................................................................................................................................................61
2
1. Preface
About This Guide
This guide provides information about the device and step-by-step instructions on installing the hardware. It
also provides instructions on basic operations and troubleshooting information.
Audience
This document is intended for storage administrators. This guide assumes that the user is knowledgeable
and qualied to install, maintain, and troubleshoot issues involving servers, server components, and storage
systems. This guide also assumes that the user is trained to recognize hazards, including the appropriate
actions the user needs to take to prevent personal injury and damage to data and property.
Document Conventions
Symbol Description
Notes provide default conguration settings and other supplementary
information.
Important notes provide information on required conguration settings and
other critical information.
Tips provide recommendations or alternative methods of performing tasks or
conguring settings.
Warnings provide information that, when ignored, may result in potential loss,
injury, or even death.
TS-hx83XU-RP User Guide
Preface 3
2. Product Overview
This chapter provides basic information about the QNAP device.
About the TS-hx83XU-RP
Powered by Intel® Xeon® E-2236 processor, the TS-hx83XU-RP is an enterprise rackmount NAS designed
for AI applications, such as deep learning, data analysis, and other large data volume applications. The NAS
runs on QNAP's latest QuTS hero operating system that is optimized for applications on the powerful ZFS
le system. The TS-hx83XU-RP is available in 16-drive bays and 24-drive bay models for storing tetrabytes
of data. The NAS also features four-channel long-DIMM DDR4 memory that can be scaled up to 128 GB,
expansion card slots, and pre-installed 10 Gigabit Ethernet network cards, and various input/output (I/O)
ports for better scalability and exibility.
Hardware Specications
Warning
• If your QNAP product has hardware defects, return the product to QNAP or a QNAP-
authorized service center for maintenance or replacement. Any attempt to repair
or perform maintenance procedures on the product by you or an unauthorized third-
party invalidates the warranty.
• QNAP is not responsible for any damage or data loss caused by unauthorized
modications and installation of unsupported third-party applications.
For details, see the QNAP Warranty Terms and Conditions.
Tip
Model specications are subject to change without prior notice. To see the latest
specications, go to https://www.qnap.com.
Ordering P/N Drive bays Memory Power supply
TS-h1683XU-RP-
E2236-128G
16 128 GB Redundant
TS-h1683XU-RP-
E2136-128G
16 128 GB Redundant
TS-h2483XU-RP-
E2236-128G
24 128 GB Redundant
TS-h2483XU-RP-
E2136-128G
24 128 GB Redundant
Component TS-h1683XU-RP-E2236-128G TS-h2483XU-RP-E2236-128G
Processor
CPU Intel® Xeon® E Series
Cores/Threads 6 core/12 threads
Architecture x86 64-bit
Encryption engine AES-NI
Memory
Pre-installed
memory
128 GB RAM: 4 x 32 GB ECC DDR4 UDIMM
TS-hx83XU-RP User Guide
Product Overview 4
Component TS-h1683XU-RP-E2236-128G TS-h2483XU-RP-E2236-128G
Memory slots 4 x Long-DIMM DDR4
Important
Use only QNAP memory modules to maintain system performance
and stability. For NAS devices with more than one memory slot,
use QNAP modules with identical specications.
Using unsupported modules may degrade performance, cause
errors, or prevent the operating system from starting.
Maximum memory 128 GB RAM: 4 x 32 GB
Flash memory 5 GB (dual-boot OS protection)
Storage
Drive bays 16 x 3.5-inch SATA 6 Gbps 24 x 3.5-inch SATA 6 Gbps
Note
The SATA 6 Gbps interface is backward compatible with SATA 3
Gbps.
Drive compatibility 3.5-inch bays:
• 3.5-inch SATA hard disk drives
• 2.5-inch SATA hard disk drives
• 2.5-inch SATA solid-state drives
SSD cache
acceleration
support
3.5-inch drive bays: 1 to 16 3.5-inch drive bays: 1 to 24
Hot-swapping Supported
Network
10 Gigabit network
interface
• 2 x 10 GbE SmartNIC SFP+
• 2 x 10GBase-T RJ45
Gigabit network
interface
4 x GbE RJ45
Wake-on-LAN Yes (GbE RJ45)
External I/O Ports & Expansion Slots
PCIe slots • 1 x PCIe Gen 2 x 4
• 2 x PCIe Gen 3 x 4
• 1 x PCIe Gen 3 x 8
• 3 x PCIe Gen 2 x 4
• 1 x PCIe Gen 3 x 4
• 1 x PCIe Gen 3 x 8
USB ports • 4 x USB 3.2 Gen 2 (10 Gbps) Type-A
• 2 x USB 3.2 Gen 2 (10 Gbps) Type-C
Interface
Buttons • Power
• Reset
Dimensions
Form factor 3U Rackmount 4U Rackmount
TS-hx83XU-RP User Guide
Product Overview 5
Component TS-h1683XU-RP-E2236-128G TS-h2483XU-RP-E2236-128G
Dimensions (H x W
x D)
130 x 481 x 573.5 mm
5.12 x 18.93 x 22.58 in
176.15 x 481.04 x 672.02 mm
6.94 x 18.94 x 26.46 in
Net weight 13.76 kg
(30.34 lbs)
20.67 kg
(45.57 lbs)
Others
Rail compatibility RAIL-A03-57 RAIL-A02-90
Note
• Rail kits are not included with the NAS and must be purchased
separately. For details, contact an authorized reseller or go to
http://shop.qnap.com.
• Information on rail kit installation can be found in the
installation guide included in the rail kit package.
Power supply unit TS-h1683XU-RP: 2 x 500W, 100-240V AC,
50/60 Hz
TS-h2483XU-RP: 2 x 800W, 100-240V AC,
50/60 Hz
System battery CR2032 lithium battery (3V, 225 mAh)
Sound level 53 dB(A) 28.7 dB(A)
Note
The sound level was tested at a bystander position, which is within
one meter of the NAS. The test NAS operated at low speed with
the maximum number of drives installed.
Fans • TS-h1683XU-RP: 4 x 92mm, 12V DC system fans
• TS-h2483XU-RP : 3 x 80mm, 12V DC system fans
Operating
temperature
0˚C to 40˚C (32˚F to 104˚F)
Relative humidity • Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
Tip
For the list of compatible drive models and expansion cards, go to https://www.qnap.com/
compatibility.
Package Contents
Item Quantity
TS-hx83XU-RP NAS 1
Power cord • TS-h1683XU-RP: 2
• TS-h2483XU-RP: 2
Ethernet cable • 2 x 1GbE (Cat5e)
• 2 x 10GbE (Cat6a)
Screws for 2.5-inch drives • TS-h1683XU-RP: 64
• TS-h2483XU-RP: 96
TS-hx83XU-RP User Guide
Product Overview 6
Item Quantity
Screws for 3.5-inch drives • TS-h1683XU-RP: 64
• TS-h2483XU-RP: 96
Quick Installation Guide (QIG) 1
Components
Front Panel
No. Component No. Component
1 Power button 4 Expansion unit LED
2 Status LED 5 Drive status LED
3 LAN LED 6 Drive activity LED
TS-hx83XU-RP User Guide
Product Overview 7
Rear Panel
TS-h1683XU-RP
No. Component No. Component
1 Gigabit Ethernet activity LED 7 Power supply unit 2
2 Gigabit Ethernet speed LED 8 10 Gigabit Ethernet Speed (RJ45) LED
3 10 Gigabit Ethernet Speed (SFP+) LED 9 10 Gigabit Ethernet Activity (RJ45) LED
4 10 Gigabit Ethernet Activity (SFP+) LED 10 USB 3.2 Gen 2 (10Gbps) Type-C ports
5 PCIe full-height covers 11 USB 3.2 Gen 2 (10Gbps) Type-A ports
6 Power supply unit 1 12 Reset button
TS-h2483XU-RP
TS-hx83XU-RP User Guide
Product Overview 8
No. Component No. Component
1 Gigabit Ethernet activity LED 7 10 Gigabit Ethernet Activity (RJ45) LED
2 Gigabit Ethernet speed LED 8 10 Gigabit Ethernet Speed (SFP+) LED
3 PCIe full-height covers 9 10 Gigabit Ethernet Activity (SFP+) LED
4 Power supply unit 1 10 USB 3.2 Gen 2 (10Gbps) Type-C ports
5 Power supply unit 2 11 USB 3.2 Gen 2 (10Gbps) Type-A ports
6 10 Gigabit Ethernet Speed (RJ45) LED 12 Reset button
Rear Panel Network Interface
TS-h1683XU-RP
Note
Only Gigabit Ethernet (RJ45) ports support Wake-on-LAN congurations.
No. Component Specications No. Component Specications
1 Ethernet port 4 GbE RJ45 5 Ethernet port 7 10GbE SFP+ SmartNIC
2 Ethernet port 3 GbE RJ45 6 Ethernet port 8 10GbE SFP+ SmartNIC
3 Ethernet port 1 GbE RJ45 7 Ethernet port 5 10GbaseT RJ45
4 Ethernet port 2 GbE RJ45 8 Ethernet port 6 10GbaseT RJ45
TS-hx83XU-RP User Guide
Product Overview 9
TS-h2483XU-RP
Note
Only Gigabit Ethernet (RJ45) ports support Wake-on-LAN congurations.
No. Component Specications No. Component Specications
1 Ethernet port 4 GbE RJ45 5 Ethernet port 5 10GbaseT RJ45
2 Ethernet port 3 GbE RJ45 6 Ethernet port 6 10GbaseT RJ45
3 Ethernet port 1 GbE RJ45 7 Ethernet port 7 10GbE SFP+ SmartNIC
4 Ethernet port 2 GbE RJ45 8 Ethernet port 8 10GbE SFP+ SmartNIC
System Board
TS-h1683XU-RP
TS-hx83XU-RP User Guide
Product Overview 10
No. Component No. Component
1 PCIe slot 1 (PCIe 2.0 x4) 5 Memory slot 1 (Channel B, DIMM 2)
2 PCIe slot 2 (PCIe 3.0 x8)
Note
A dual-port 10 Gbase-T network
expansion card is pre-installed on
this PCIe slot.
6 Memory slot 2 (Channel B, DIMM 1)
3 PCIe slot 3 (PCIe 3.0 x4) 7 Memory slot 3 (Channel A, DIMM 2)
4 PCIe slot 4 (PCIe 3.0 x4)
Note
A dual-port 10 GbE SFP+ network
expansion card is pre-installed on
this PCIe slot.
8 Memory slot 4 (Channel A, DIMM 1)
TS-h2483XU-RP
No. Component No. Component
1 PCIe slot 1 (PCIe 2.0 x4) 6 Memory slot 1 (Channel B, DIMM 2)
2 PCIe slot 2 (PCIe 3.0 x4)
Note
A dual-port 10 Gbase-T network
expansion card is pre-installed on
this PCIe slot.
7 Memory slot 2 (Channel B, DIMM 1)
3 PCIe slot 3 (PCIe 2.0 x4) 8 Memory slot 3 (Channel A, DIMM 2)
TS-hx83XU-RP User Guide
Product Overview 11
No. Component No. Component
4 PCIe slot 4 (PCIe 3.0 x8)
Note
A dual-port 10 GbE SFP+ network
expansion card is pre-installed on
this PCIe slot.
9 Memory slot 4 (Channel A, DIMM 1)
5 PCIe slot 5 (PCIe 2.0 x4) - -
Drive Numbering
TS-h1683XU-RP
TS-h2483XU-RP
TS-hx83XU-RP User Guide
Product Overview 12
Safety Information
The following instructions help ensure personal safety and environmental safety. Read these instructions
carefully before performing any operations.
General Instructions
• The device should be stored in a secure location with restricted access, controlled through the use of a
tool, lock and key, or any means of security.
• Only qualied, skilled, and authorized persons with knowledge of all restrictions, safety precautions,
and installation and maintenance procedures should have physical access to the device.
• To avoid potential injury or damage to components, ensure that the drives and other internal system
components have cooled before touching them.
• Observe electrostatic discharge (ESD) procedures to avoid potential injury or damage to components.
Power
• To reduce the risk of re or electric shock, ensure that you only connect the power cord to a properly
grounded electrical outlet.
•
Devices with redundant power supply may have one or more power supply unit (PSU) cords. To avoid
serious injuries, a trained service technician must disconnect all PSU cords from the device before
installing or replacing system components.
System Battery
• To avoid potential battery explosion, causing injury or damage to components, ensure that you replace
the existing battery with a battery of the same type.
• Dispose of used batteries properly according to local regulations or the instructions of the battery
manufacturer.
Moving Parts
•
Moving fan blades: Keep your body parts away from moving fan blades while the device is connected
to a power source.
•
Moving components: Keep your body parts away from other moving components.
TS-hx83XU-RP User Guide
Product Overview 13
Installation Requirements
Category Item
Environment • Room temperature: 0˚C to 40˚C (32˚F to 104˚F)
• Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
• Flat, anti-static surface without exposure to direct sunlight, liquids,
or chemicals
Hardware and peripherals • Storage drives
For details on compatible drives, go to https://www.qnap.com/
compatibility/.
• Network cable
Tools • Phillips #1 or #2 screwdriver
• Anti-static wrist strap
Setting up the NAS
Important
Read all safety requirements and information carefully before setting up the NAS or
installing NAS components.
1. Place your NAS device in an environment that meets the requirements.
For details, see Installation Requirements.
2. Install the NAS on a rack.
3. Verify that the intake vents on the bottom of the case are unobstructed.
4. Install the drives.
For details see the following topics:
•Installing 3.5-inch Hard Drives on 3.5-inch Trays
•Installing 2.5-inch Hard Drives or Solid-State Drives on 3.5-inch Trays
5. Optional: Install expansion cards.
For details see, Removing Expansion Cards.
6. Optional: Connect the expansion units.
For details, see Connecting SAS Expansion Units.
7. Connect the power cord and all applicable cables.
8. Power on the NAS.
9. Install QuTS hero.
For details, see QuTS hero Installation.
10. Log on to QuTS hero.
TS-hx83XU-RP User Guide
Product Overview 14
3. Installation and Conguration
This chapter provides specic hardware and rmware installation and conguration steps.
Hardware Installation
This section provides information on installing drives, memory modules, and expansion cards.
Drive Installation
The TS-hx83XU-RP is compatible with 3.5-inch and 2.5-inch hard drives, and 2.5-inch solid-state drives.
Installing 3.5-inch Hard Drives on 3.5-inch Trays
Warning
• Installing a drive and installing QuTS hero deletes all data on the drive.
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
•
Moving fan blades: Keep your hands and other body parts away from moving fan
blades.
•
Other moving components: Keep your hands and other body parts away from other
moving components.
1. Power o the NAS.
2. Remove the drive tray.
a. Slide the lock to the left.
TS-hx83XU-RP User Guide
Installation and Conguration 15
b. Push the button to release the tray handle.
c. Pull the tray out.
3. Install a drive on the tray.
a. Place the drive on the tray so that the holes on the sides of the drive are aligned with the holes on
the sides of the tray.
b. Attach the screws.
TS-hx83XU-RP User Guide
Installation and Conguration 16
4. Load the tray into the bay.
a. Insert the tray into the bay.
b. Push the handle.
c. Slide the lock to the right.
TS-hx83XU-RP User Guide
Installation and Conguration 17
5. Power on the NAS.
Installing 2.5-inch Hard Drives on 3.5-inch Trays
Warning
• Installing a drive and installing QuTS hero deletes all data on the drive.
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
•
Moving fan blades: Keep your hands and other body parts away from moving fan
blades.
•
Other moving components: Keep your hands and other body parts away from other
moving components.
1. Power o the NAS.
2. Remove the drive tray.
a. Slide the lock to the left.
TS-hx83XU-RP User Guide
Installation and Conguration 18
b. Push the button to release the tray handle.
c. Pull the tray out.
3. Install a drive on the tray.
a. Place the drive on the tray so that the holes on the sides of the drive are aligned with the holes on
the sides of the tray.
b. Attach the screws.
TS-hx83XU-RP User Guide
Installation and Conguration 19
4. Load the tray into the bay.
a. Insert the tray into the bay.
b. Push the handle.
c. Slide the lock to the right.
TS-hx83XU-RP User Guide
Installation and Conguration 20
5. Power on the NAS.
Replacing Memory Modules
The TS-hx83XU-RP has four memory slots. You can increase the memory capacity of the NAS by upgrading
memory modules. For optimal dual-channel performance, replace memory modules in all four slots at the
same time.
Use only QNAP memory modules to maintain system performance and stability. You can purchase QNAP
memory modules from authorized resellers.
Important
QNAP recommends installing modules in pairs.
Ensure the following when replacing memory modules:
• When installing one memory module, install the memory in slot 1.
• When replacing two memory modules, ensure that each pair uses identical modules.
• When replacing four memory modules, ensure that all four modules are identical.
• Install the pairs in sequence and follow the assigned slots for each pair.
• When installing four memory modules, install the memory in slots 1, 3, 2, and 4.
For details on slot numbering, see System Board.
Module Pair Slot Number
First pair Slots 1 and 3
Second pair Slots 2 and 4
Warning
• Only qualied personnel should perform the following steps. Failure to follow
instructions can result in serious injury or death.
TS-hx83XU-RP User Guide
Installation and Conguration 21
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
•
Moving fan blades: Keep your hands and other body parts away from moving fan
blades.
•
Other moving components: Keep your hands and other body parts away from other
moving components.
1. Power o the device.
2. Disconnect the power cord from the electrical outlet.
3. Disconnect all cables and external attachments.
4. Remove the case cover.
a. Loosen the screws.
b. Slide the cover back.
c. Lift the cover o the device.
TS-hx83XU-RP User Guide
Installation and Conguration 22
5. Remove an existing module.
a. Push the retention clips outward simultaneously to release the module.
b. Verify that the module has tilted upward and is completely released from the slot.
Warning
Attempting to remove a module that is not completely released may damage the module and
the motherboard.
c. Hold the module by the edges.
d. Carefully slide the module out of the slot.
TS-hx83XU-RP User Guide
Installation and Conguration 23
Warning
• Do not touch the internal components, particularly the metal connectors.
• Do not bend the module.
6. Install a new module.
a. Align the notch with the ridge in the slot.
b. Insert the module into the slot.
c. Verify that the metal connectors are completely inserted into the slot.
d. Carefully press down on the module until the retention clips lock the module into place.
7. Attach the case cover.
a. Place the cover on the device.
TS-hx83XU-RP User Guide
Installation and Conguration 24
b. Slide the cover forward.
c. Tighten the screws.
TS-hx83XU-RP User Guide
Installation and Conguration 25
8. Connect all cables and external attachments.
9. Power on the device.
10. Verify that the module is recognized by the device.
11. Log on to QuTS hero as administrator.
12. Go to Control Panel > System > System Status > Hardware Information .
13. Check the value for Total memory.
Replacing Expansion Cards
The device supports selected expansion cards, some of which require QNAP PCIe brackets. QNAP-branded
expansion cards purchased from the company website are shipped with the brackets necessary to t the
device.
Warning
•
Moving fan blades: Keep your hands and other body parts away from moving fan
blades.
•
Other moving components: Keep your hands and other body parts away from other
moving components.
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
TS-hx83XU-RP User Guide
Installation and Conguration 26
1. Power o the device.
2. Disconnect the power cord from the electrical outlet.
3. Disconnect all cables and external attachments.
4. Remove the case cover.
a. Loosen the screws.
b. Slide the cover back.
c. Lift the cover o the device.
5. Remove the PCIe cover.
a. Remove the screw that secures the cover to the bracket.
TS-hx83XU-RP User Guide
Installation and Conguration 27
b. Pull the cover away from the slot.
Note
This image shows removing an expansion card from a TS-h1683XU-RP NAS.
6. Optional: Attach the QNAP bracket to the expansion card.
a. Remove all screws of the existing bracket.
b. Carefully pull the bracket away from the card.
c. Attach the QNAP bracket to the card using the same screws.
d. Verify that the bracket does not move.
7. Install the expansion card.
a. Hold the card by the edges.
b. Insert the card into the slot.
c. Attach the screw.
TS-hx83XU-RP User Guide
Installation and Conguration 28
Note
This image shows removing an expansion card from a TS-h1683XU-RP NAS.
8. Attach the case cover.
a. Place the cover on the device.
b. Slide the cover forward.
TS-hx83XU-RP User Guide
Installation and Conguration 29
c. Tighten the screws.
9. Connect all cables and external attachments.
10. Connect the power cord to the electrical outlet.
11. Power on the device.
Hot-swapping Redundant Power Supply Units
Warning
TS-hx83XU-RP User Guide
Installation and Conguration 30
The NAS may have one or more power supply unit (PSU) cords. To avoid serious injuries,
a trained service technician must disconnect all PSU cords before installing or replacing
system components.
1. Power o the device.
2. Disconnect the power cord from the electrical outlet and the power supply unit (PSU) that you are
replacing.
3. Firmly press the latch toward the handle and then pull the PSU out.
4. Insert the new PSU.
TS-hx83XU-RP User Guide
Installation and Conguration 31
5. Connect the power cord to the PSU and the electrical outlet.
6. Power on the device.
Rail Kits
Rail kits are not included with the NAS and must be purchased separately. For details, contact an authorized
reseller or go to http://shop.qnap.com.
The TS-hx83XU-RP is compatible with the following rail kit models:
Model Compatible Rail Kit
TS-h1683XU-RP RAIL-A03-57
TS-h2483XU-RP RAIL-A02-90
You can nd installation information in the rail kit package.
Expansion Unit Installation
The TS-hx83XU-RP supports SAS expansion units. For details, please see table below.
The device supports SAS expansion units, SATA JBOD expansion units, and USB expansion units. For details,
please see table below.
You can purchase storage expansion accessories from QNAP or an authorized reseller.
For details, go to https://shop.qnap.com/.
For the list of compatible expansion units and the maximum number of applicable expansion units, go to
http://www.qnap.com/go/compatibility-expansion.
Expansion Unit Model Description Required Accessories
REXP-1620U-RP • Uses a SAS 12 Gbps (SFF-8644)
interface
• Supports SAS/SATA HDD/SSD
• SAS-12G2E storage expansion
card
• mini-SAS SFF-8644 cable
• RAIL-A03-57
REXP-1220U-RP
REXP-1610U-RP • Uses a SAS 6 Gbps (SFF-8644)
interface
• Supports SATA/HDD/SSD
• SAS-12G2E storage expansion
card
• mini-SAS SFF-8644 cable
• RAIL-A03-57
REXP-1210U-RP
TL-D400S • Uses a SAS 6 Gbps (SFF-8088)
interface
• Supports SATA/HDD/SSD
• 1 x SFF-8088 connector cable
• QXP-400eS-A1164 host bus
adapter
TL-D800S • Uses a SAS 6 Gbps (SFF-8088)
interface
• Supports SATA/HDD/SSD
• 2 x SFF-8088 connector cables
• QXP-800eS-A1164 host bus
adapter
TS-hx83XU-RP User Guide
Installation and Conguration 32
Expansion Unit Model Description Required Accessories
TL-R400S • Uses a SAS 6 Gbps (SFF-8088)
interface
• Supports SATA/HDD/SSD
• 1 x SFF-8088 connector cable
• QXP-400eS-A1164 host bus
adapter
• RAIL-B02
TR-002 • Uses a USB 3.2 Gen 2 Type-C
interface
• Supports SATA drives
• USB 3.2 Gen 2 Type-A to Type-
C cable
• USB 3.2 Gen 2 Type-C to Type-
C cable
TR-004 • Uses a USB 3.2 Gen 1 Type-C
interface
• Supports SATA drives
• USB 3.2 Gen 2 Type-A to Type-
C cable
• USB 3.2 Gen 2 Type-C to Type-
C cable
TR-004U • Uses a USB 3.2 Gen 1 Type-C
interface
• Supports SATA drives
• USB 3.2 Gen 1 Type-A to Type-
C cable
• USB 3.2 Gen 2 Type-C to Type-
C cable
• RAIL-B02
TL-D800C • Uses a USB 3.2 Gen 2 Type-C
interface
• Supports SATA drives
• USB 3.2 Gen 2 Type-A to Type-
C cable
• USB 3.2 Gen 2 Type-C to Type-
C cable
TL-R1200C-RP • Uses a USB 3.2 Gen 2 Type-C
interface
• Supports SATA drives
• USB 3.2 Gen 2 Type-A to Type-
C cable
• USB 3.2 Gen 2 Type-C to Type-
C cable
• RAIL-B02
Connecting SAS Expansion Units
To connect the device to SAS expansion units, a storage expansion card must be installed in the device.
1. Install a storage expansion card on the PCIe slot.
For details, see Removing Expansion Cards.
2. Connect the expansion units to the device using the following topology.
TS-hx83XU-RP User Guide
Installation and Conguration 33
3. Power on the expansion units.
4. Verify that the expansion units are recognized by the device.
5. Log on to QuTS hero as administrator.
6. Go to Main Menu > Storage & Snapshots > Overview > System .
7. Verify that the expansion units are listed.
Connecting SATA JBOD Expansion Units
To connect the TS-hx83XU-RP to SATA JBOD expansion units, a host bus adapter must be installed on the
NAS.
For required accessories details, see Expansion Unit Installation.
1. Power o the NAS.
2. Install a host bus adapter on the PCIe slot.
TS-hx83XU-RP User Guide
Installation and Conguration 34
Important
The QNAP QXP host bus adapter is required for connecting the SATA JBOD enclosure to a host
device. Third-party host bus adapters are not compatible with QNAP JBOD enclosures.
For details, see Replacing Expansion Cards.
3. Connect the expansion units to the NAS using the following topology.
Note
This image shows connecting the NAS to a TL-R400S and TL-R1200S-RP.
4. Power on the SATA JBOD expansion units.
5. Power on the NAS.
6. Verify that the expansion units are recognized by the NAS.
a. Log on to QuTS hero as administrator.
b. Go to Main Menu > Storage & Snapshots > Overview > System .
c. Verify that the expansion units are listed.
Connecting USB Expansion Units
To connect the device to USB expansion units, USB Type-A to USB Type-C cables or USB Type-C to USB Type-C
cables are required.
For required accessories details, see Expansion Unit Installation.
1. Connect the expansion unit to the NAS.
TS-hx83XU-RP User Guide
Installation and Conguration 35
a. Connect the USB cable to the USB Type-C port on the expansion unit.
b. Connect the USB cable to a USB 3.2 Gen 1 Type-A port or USB Type-C port on the NAS.
Note
This image shows the NAS connected to TL-R1200-RP USB expansion units.
2. Power on the expansion units.
3. Verify that the expansion units are recognized by the NAS.
a. Log on to QuTS hero as administrator.
b. Go to Main Menu > Storage & Snapshots > Overview > System .
c. Verify that the expansion units are listed.
QuTS hero Installation
The TS-hx83XU-RP uses the QNAP QuTS hero operating system. You can install QuTS hero using any of the
following methods:
TS-hx83XU-RP User Guide
Installation and Conguration 36
Method Description Requirements
Qnder Pro
installation
(Recommended)
If the NAS is connected to your local area
network, you can do the following:
• Locate the NAS using Qnder Pro.
• Complete the steps in the Smart
Installation Guide wizard.
For details, see Installing QuTS hero
Using Qnder Pro.
• Computer
• Network cable
•Qnder Pro installer
Cloud installation If the NAS is connected to the internet,
you can do the following:
• Scan the QR code on the NAS.
• Specify the Cloud Key.
• Log into your myQNAPcloud account.
• Use myQNAPcloud Link to remotely
access your NAS.
• Complete the steps in the Smart
Installation Guide wizard.
For details, see Installing QuTS hero
Using the Cloud Key.
• Computer or mobile device
• myQNAPcloud account
• Cloud Key
Installing QuTS hero Using Qnder Pro
Warning
Installing QuTS hero deletes all data on the drives. Back up your data before proceeding.
Note
You can revert to QTS operating system anytime. For details, see QuTS hero user guide.
1. Power on the device.
2. Connect the device to your local area network.
3. Run Qnder Pro on a computer that is connected to the same local area network.
Note
To download Qnder Pro, go to https://www.qnap.com/utilities.
4. Locate the NAS in the list and then double-click the name or IP address.
The Smart Installation Guide opens in the default web browser.
5. Click Start Smart Installation Guide.
The Install Firmware window appears.
6. Install rmware using any of the following methods:
TS-hx83XU-RP User Guide
Installation and Conguration 37
Installation methods Steps
Automatic Click Start.
Automatically searches for available rmware
updates and installs rmware.
Manual installation a. Click Manual Installation.
The Install Firmware window appears.
b. Click Browse.
The upload le window appears.
c. Select le.
d. Click Open.
Starts rmware installation.
Skip a. Click Skip.
Skips rmware installation.
7. Specify the following information
•NAS name: Specify a name with 1 to 14 characters. The name supports letters (A to Z, a to z),
numbers (0 to 9), and hyphens (-), but cannot end with a hyphen.
•Password: Specify an administrator password with 1 to 64 characters. The password supports all
ASCII characters.
8. Click Next.
9. Specify the time zone, date, and time.
Tip
QNAP recommends connecting to an NTP server to ensure that the NAS follows the
Coordinated Universal Time (UTC) standard.
10. Click Next.
The Congure the network settings screen appears.
11. Select Obtain an IP address automatically (DHCP).
12. Click Next.
The Cross-platform le transfer service screen appears.
13. Select the types of devices that you will use to access shared folders on the NAS.
14. Click Next.
15. Review the settings.
16. Click Apply.
A conrmation message appears.
Warning
Clicking Yes deletes all data on the drive before installing QuTS hero.
17. Click Yes.
• The QuTS hero installation progress bar appears.
•QuTS hero is installed.
TS-hx83XU-RP User Guide
Installation and Conguration 38
Note
It may take a couple of minutes to complete QuTS hero installation.
18. Optional: Click Go to NAS Management.
Tip
Click Go to NAS Management to set more advanced QuTS hero congurations and settings.
For details, see QuTS hero User Guide.
Installing QuTS hero Using the Cloud Key
Warning
Installing QuTS hero deletes all data on the drives. Back up your data before proceeding.
Note
You can revert to QTS operating system anytime. For details, see QuTS hero user guide.
1. Power on the device.
2. Connect the device to the internet.
3. Go to the QNAP Cloud Installation page using one of the following methods:
• On your computer, go to http://install.qnap.com/.
• Scan the QR code on the NAS using a mobile device.
The web page lists all the uninitialized QNAP NAS devices on the local network.
4. Locate the NAS in the list and then click Initialize.
Note
If your NAS is not listed, follow the instructions on the web page to specify the Cloud Key on the
NAS.
The installation wizard opens in the default web browser.
5. Create an account or sign in to myQNAPcloud.
Note
You must return to this page to complete the installation after creating an account.
6. Specify the myQNAPcloud device name for the NAS.
Note
• The myQNAPcloud device name is used when remotely accessing the NAS.
• For security purposes, the myQNAPCloud Link remote connection service will be disabled
on your NAS after initialization. You can enable it by connecting to QuTS hero through LAN
and then installing myQNAPCloud Link.
7. Click Next.
The Smart Installation Guide opens in the default web browser.
8. Perform any of the following actions.
• To check for the latest available version, click Start.
TS-hx83XU-RP User Guide
Installation and Conguration 39
The wizard downloads the latest available version, and then the NAS restarts after the download
is complete. If a newer version is not available, the wizard automatically displays the Smart
Installation Guide.
• To install the out-of-the-box version, click Skip.
9. Click Start Smart Installation Guide.
The Install Firmware window appears.
10. Install rmware using any of the following methods:
Installation methods Steps
Automatic Click Start.
Automatically searches for available rmware
updates and installs rmware.
Manual installation a. Click Manual Installation.
The Install Firmware window appears.
b. Click Browse.
The upload le window appears.
c. Select le.
d. Click Open.
Starts rmware installation.
Skip Click Skip.
Skips rmware installation.
11. Specify the following information
•NAS name: Specify a name with 1 to 14 characters. The name supports letters (A to Z, a to z),
numbers (0 to 9), and hyphens (-), but cannot end with a hyphen.
•Password: Specify an administrator password with 1 to 64 characters. The password supports all
ASCII characters.
12. Click Next.
13. Specify the time zone, date, and time.
Tip
QNAP recommends connecting to an NTP server to ensure that the NAS follows the
Coordinated Universal Time (UTC) standard.
14. Click Next.
The Congure the network settings screen appears.
15. Select Obtain an IP address automatically (DHCP).
16. Click Next.
The Cross-platform le transfer service screen appears.
17. Select the types of devices that you will use to access shared folders on the NAS.
18. Click Next.
19. Review the settings.
TS-hx83XU-RP User Guide
Installation and Conguration 40
20. Click Apply.
A conrmation message appears.
Warning
Clicking Conrm deletes all data on the drive before installing QuTS hero.
21. Click Conrm.
QuTS hero is installed.
22. Optional: Click Go to NAS Management.
Tip
Click Go to NAS Management to set more advanced QuTS hero congurations and settings.
For details, see QuTS hero User Guide.
TS-hx83XU-RP User Guide
Installation and Conguration 41
4. Basic Operations
This chapter describes basic NAS operations.
Power Button
Operation User Action Result
Power on Press the button once. The device powers on.
Power o Press and hold the button for 1.5
seconds.
The device powers o.
Force power o Press and hold the button for 5
seconds.
The device powers o.
Important
Use this method only
when the device is
unresponsive.
Reset Button
Operation User Action Result
Basic system reset Press and hold the
button for 3 seconds.
The following settings are reset to default:
• System administrator password: The default password
is the rst MAC address in uppercase letters
without special characters. For example, if the rst
MAC address is 00-08-9B-F6-15-75, then the admin
password will be 00089BF61575.
Tip
You can nd the rst MAC address using
Qnder Pro. A label attached to the device
also lists the address as MAC1.
• TCP/IP conguration:
• Obtain IP address settings automatically via DHCP
• Disable jumbo frames
• If port trunking is enabled (multi-LAN models
only), the port trunking mode is reset to “Active
Backup (Failover)”.
• System port: 8080 (system service port)
• Security level: Low (Allow all connections)
• LCD panel password: (blank)
• VLAN: Disabled
Advanced system
reset
Press and hold the
button for 15 seconds.
The default factory settings are restored.
• To retrieve old data after an advanced system reset,
recreate the previous folder structure on the NAS.
TS-hx83XU-RP User Guide
Basic Operations 42
LEDs
LEDs indicate the system status and related information when the device is powered on. The following
LED information applies only when the drive is correctly installed and when the device is connected to the
network or to a host.
For details on the location of the LEDs, see Components.
TS-hx83XU-RP User Guide
Basic Operations 43
LED Status Description
System Status Flashes green and red
alternately every 0.5
seconds
• The drive is being formatted.
• The device is being initialized.
• The operating system is being updated.
• RAID rebuilding is in progress.
• Online RAID Capacity Expansion is in progress.
• Online RAID Level Migration is in progress.
• The rmware is being updated.
Important
When updating the rmware, do not remove
the power cord or USB cable, and do not
force-exit the application.
Red • The drive is invalid.
• The shared folder has reached its full capacity.
• The shared folder is about to reach its full capacity.
• The system fan is not functioning.
• An error occurred when accessing (read/write) the
data.
• A bad sector is detected on the hard drive.
• The device is in degraded read-only mode (two
member drives failed in RAID 5 or RAID 6 but the data
can still be read).
• A hardware self-test error occurred.
Flashes red every 0.5
seconds
The device is in degraded mode (one member drive failed
in RAID 1, RAID 5, or RAID 6).
Flashes red once The device has received a command from the remote
control.
Green The device is ready.
Flashes green every 0.5
seconds
• The device is not congured.
• A drive is not formatted.
Flashes orange The device is in sleep mode.
O • All drives are in standby mode.
• The device is powered o.
Drive Status Green The drive is ready.
Red A drive read/write error occurred.
Flashes red 5 times per
second
The drive is being located in the operating system.
O No drive was detected.
TS-hx83XU-RP User Guide
Basic Operations 44
LED Status Description
Drive Activity Green The drive is ready.
Flashes green The drive is being accessed.
O No drive was detected.
LAN Orange The network connection is operating at 1 Gbps.
Note
The LAN LED can only detect the device's
in-built Gigabit Ethernet port connections.
It cannot detect network expansion cards'
Gigabit Ethernet port connection status.
Flashes orange The device is being accessed from the network.
O The device is not connected to a network.
Expansion Orange • A SAS JBOD expansion unit has been detected.
• A REXP expansion unit has been detected.
O No JBOD expansion unit has been detected.
10 Gigabit
Ethernet (SFP+)
speed
Green The network connection is operating at 10 Gbps
O There is no network connection.
10 Gigabit
Ethernet (SFP+)
activity
Orange A network connection has been established.
Flashes orange Data is being transmitted.
O There is no network connection.
10 Gigabit
Ethernet (RJ45)
speed
Green A 10 GbE network connection has been established.
Orange The network connection is operating at below 10 Gbps.
O There is no network connection.
10 Gigabit
Ethernet (RJ45)
activity
Orange A network connection is established.
Flashes orange Data is being transmitted.
O There is no network connection.
1 Gigabit
Ethernet speed
Green The network connection is operating at 1 Gbps.
Orange The network connection is operating at 100 Mbps.
O There is no network connection.
1 Gigabit
Ethernet activity
Green A network connection has been established.
Flashes green The device is being accessed from the network.
O There is no network connection.
TS-hx83XU-RP User Guide
Basic Operations 45
Audio Alert
Duration Frequency Description
Short beep (0.5 seconds) 1 • The NAS is starting up.
• When the reset button is pressed for 3 seconds,
the NAS resets congurations.
• When the reset button is pressed for 10 seconds,
the NAS resets congurations and reboots.
• The operating system was updated.
3 Cannot detect installed disk.
Long beep (1.5 seconds) 3 (every 5 minutes) • A power error occurred.
• The system fan is not functioning.
2 • The shared folder is about to reach full capacity.
• The shared folder is about to reach full capacity.
• The shared folder has reached full capacity.
• A drive is plugged in or out.
1 • The NAS was powered o by force shutdown
(hardware shutdown).
• The NAS was powered on successfully and is
ready.
TS-hx83XU-RP User Guide
Basic Operations 46
5. NAS Migration
You can migrate data and settings from your current NAS to another NAS model with minimal disruptions
by installing all the hard drives from the source NAS to the destination NAS. RAID conguration and other
settings are retained on the destination NAS after migration.
NAS Migration Requirements
You can only migrate drives and system settings to specic NAS models, depending on your source NAS. For
the list of NAS models compatible with direct NAS migration, see https://www.qnap.com/en/nas-migration.
Your device must meet the following requirements:
• The destination NAS must run on the same QuTS hero version as the source NAS (or later).
Important
Due to incompatibilities in le system, system migration between QTS NAS and QuTS hero NAS
is not supported.
Warning
Migrating drives between QTS NAS and QuTS hero NAS can cause data corruption.
• The destination NAS must have sucient free drive bays to accommodate all the drives that you are
migrating from the source NAS.
For NAS models that do not support NAS migration, see How to Migrate Data and Folder Permissions
between QTS and QuTS hero with HBS3.
Status and Setting Changes After NAS Migration
The status of NAS data and settings varies after migration.
Data and Settings After NAS Migration
Registered myQNAPcloud name Your registered myQNAPcloud name is not migrated.
Encrypted shared folders If the NAS does not support le system encryption, encrypted shared
folders are not migrated.
Warning
To prevent data loss, back up and save the encryption
keys of encrypted shared folders in a safe place.
You can also choose to decrypt shared folders before
migration.
Shared folders All shared folders and the downloaded les stored in them are
retained.
Warning
To prevent data loss, back up and save encryption keys
or passwords of encrypted shared folders in a safe
place before migration.
Important
Folder permissions on the destination NAS must be
recongured after migration.
TS-hx83XU-RP User Guide
NAS Migration 47
Data and Settings After NAS Migration
Network If the number of network ports or network port specications on
the destination NAS is dierent from the source NAS, the following
network and virtual settings may change and require reconguration:
port trunking, virtual machines, Thunderbolt, and more.
Windows AD conguration Windows AD congurations must be recongured.
Licenses Licenses are not migrated.
Warning
QNAP recommends deactivating licenses on the
source NAS before data migration.
Applications If the destination NAS has less RAM than the source NAS, the following
features and applications might not function: Virtualization Station,
Qsirch, and Snapshots.
Services Only services supported by the destination NAS are available.
Multimedia features Some multimedia features are disabled by default.
Migrating a NAS
Important
Before performing NAS migration, ensure that you understand all requirements and
possible changes after migration.
For details see the following topics:
•NAS Migration Requirements
•Status and Setting Changes After NAS Migration
1. Power o the source NAS and the destination NAS.
2. Remove the drives.
Important
QNAP recommends following the source NAS drive order when installing the drives. Take note
of the drive tray order when removing the drives.
a. Remove the drives from the source NAS.
b. Remove the drive trays from the destination NAS.
3. Install the drives.
a. Install source NAS drives onto the destination NAS drive trays.
b. Insert the drive trays into the destination NAS.
4. Power on the destination NAS.
5. Log on to QuTS hero as an administrator on the destination NAS.
The destination NAS automatically checks for the latest rmware update.
TS-hx83XU-RP User Guide
NAS Migration 48
6. Troubleshooting
This chapter describes basic troubleshooting information.
Forcing Qnder Pro or myQNAPcloud to Locate the NAS
If Qnder Pro or myQNAPcloud is unable to locate the NAS during QuTS hero installation, the drives or data
may be faulty.
1. Power o the NAS.
2. Remove all drives.
3. Power on the NAS.
4. Locate the NAS using Qnder Pro or myQNAPcloud.
5. Reinsert the drives.
6. Continue with the QuTS hero installation.
Hot-Swapping Failed Drives
The NAS supports hot-swapping of drives in the following situations:
RAID Type Number of Disks Situation
RAID 1 2 One member drive fails
RAID 5 ≥ 3 One member drive fails
RAID 6 ≥ 4 One or two member drives fail
RAID 10 ≥ 4 (Must be an even number) One or two member drives in two dierent pairs fail.
RAID 50 ≥ 6 One disk per subgroup fails.
RAID 60 ≥ 8 Two disks per subgroup fail.
Triple Mirror Multiple of 3. (For example, 3,
6, 9, 12 disks and so forth.)
One or two member drives fail.
RAID-TP ≥ 5 One, two, or three member drives fail.
1. Log on to QuTS hero.
2. Go to Main Menu > Storage & Snapshots > Storage > Disks/VJBOD .
3. Locate the failed drive.
4. Prepare a new hard drive with a capacity that is the same as or larger than the failed hard drive.
5. Remove the failed drive from the device.
6. Wait for 20 seconds or until the device beeps twice.
7. Remove the failed drive from the drive tray.
8. Insert the new drive into the drive tray.
9. Install the new drive.
The NAS beeps twice.
TS-hx83XU-RP User Guide
Troubleshooting 49
10. Go to Main Menu > Storage & Snapshots > Storage Space .
11. Locate the shared folder that contains the new drive and then verify that the status is Rebuilding.
Recovering Unintentionally Removed Drives
The NAS supports exclusive RAID recovery technology to recover failed RAID disk volumes from
unintentional disconnection or removal of drives. Users can recover an inactive RAID 1, RAID 5, RAID 6,
RAID 10, RAID 50, RAID 60, triple mirror, and RAID-TP volume from degraded mode.
Disk Volume RAID
Recovery
Support
Number of Disks Maximum Number of Removed Drives
RAID 0 Yes ≥ 2 N/A
RAID 1 Yes 2 1
RAID 5 Yes ≥ 3 1
RAID 6 Yes ≥ 4 2
RAID 10 No ≥ 4 (Must be an even
number)
One or two member drives in two
dierent pairs fail.
RAID 50 Yes ≥ 6 One disk per subgroup fails.
RAID 60 Yes ≥ 8 Two disks per subgroup fail.
Triple Mirror Yes Multiple of 3. (For example,
3, 6, 9, 12 disks and so
forth.)
2
RAID-TP Yes ≥ 5 3
Support and Other Resources
QNAP provides the following resources:
Resource URL
Documentation https://download.qnap.com
Compatibility List https://www.qnap.com/compatibility/
NAS Migration Compatibility https://www.qnap.com/en/nas-migration
Expansion Unit Compatibility http://www.qnap.com/go/compatibility-expansion
Service Portal https://service.qnap.com
Product Support Status https://www.qnap.com/product/eol.php
Downloads https://download.qnap.com
Community Forum https://forum.qnap.com
QNAP Accessories Store https://shop.qnap.com/
TS-hx83XU-RP User Guide
Troubleshooting 50
7. Glossary
Cloud Key
Unique 8-digit code assigned to each NAS device
myQNAPcloud
Provides various remote access services such as DDNS and myQNAPcloud Link
myQNAPcloud Link
Enables you to access the NAS over the internet without conguring complex port forwarding settings
Qnder Pro
QNAP utility that lets you locate and access QNAP NAS devices in your local area network
QNAP ID
User account that enables you to use myQNAPcloud remote access and other QNAP services
QuTS hero
QNAP NAS operating system featuring ZFS le system
TS-hx83XU-RP User Guide
Glossary 51
8. Notices
This chapter provides information about warranty, disclaimers, licensing, and federal regulations.
Limited Warranty
QNAP oers limited warranty service on our products. Your QNAP-branded hardware product is warranted
against defects in materials and workmanship for a period of one (1) year or more from the date printed on
the invoice. ("Warranty Period"). Please review your statutory rights at www.qnap.com/warranty, which may
be amended from time to time by QNAP in its discretion.
Disclaimer
Information in this document is provided in connection with products of QNAP Systems, Inc. (the "QNAP").
No license, express or implied, by estoppels or otherwise, to any intellectual property rights is granted by
this document. Except as provided in QNAP's terms and conditions of sale for such products, QNAP assumes
no liability whatsoever, and QNAP disclaims any express or implied warranty, relating to sale and/or use of
QNAP products including liability or warranties relating to tness for a particular purpose, merchantability,
or infringement of any patent, copyright or other intellectual property right.
QNAP products are not intended for use in medical, life saving, life sustaining, critical control or safety
systems, or in nuclear facility applications.
In no event shall QNAP’s liability exceed the price paid for the product from direct, indirect, special,
incidental, or consequential damages resulting from the use of the product, its accompanying software,
or its documentation. QNAP makes no warranty or representation, expressed, implied, or statutory, with
respect to its products or the contents or use of this documentation and all accompanying software, and
specically disclaims its quality, performance, merchantability, or tness for any particular purpose. QNAP
reserves the right to revise or update its products, software, or documentation without obligation to notify
any individual or entity.
Back up the system periodically to avoid any potential data loss is recommended. QNAP disclaims any
responsibility of all sorts of data loss or recovery.
Should you return any components of the package of QNAP products such as NAS (Network Attached
Storage) for refund or maintenance, make sure they are carefully packed for shipping. Any form of damages
due to improper packaging will not be compensated.
All the features, functionality, and other product specications are subject to change without prior notice or
obligation. Information contained herein is subject to change without notice.
Further, the ® or ™ symbols are not used in the text.
GNU Public License
Version 3, 29 June 2007
Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not
allowed.
Preamble
The GNU General Public License is a free, copy left license for software and other kinds of works.
The licenses for most software and other practical works are designed to take away your freedom to share
and change the works. By contrast, the GNU General Public License is intended to guarantee your freedom
to share and change all versions of a program--to make sure it remains free software for all its users. We,
TS-hx83XU-RP User Guide
Notices 52
the Free Software Foundation, use the GNU General Public License for most of our software; it applies also
to any other work released this way by its authors. You can apply it to your programs, too.
When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are
designed to make sure that you have the freedom to distribute copies of free software (and charge for them
if you wish), that you receive source code or can get it if you want it, that you can change the software or use
pieces of it in new free programs, and that you know you can do these things.
To protect your rights, we need to prevent others from denying you these rights or asking you to surrender
the rights. Therefore, you have certain responsibilities if you distribute copies of the software, or if you
modify it: responsibilities to respect the freedom of others.
For example, if you distribute copies of such a program, whether gratis or for a fee, you must pass on to the
recipients the same freedoms that you received. You must make sure that they, too, receive or can get the
source code. And you must show them these terms so they know their rights.
Developers that use the GNU GPL protect your rights with two steps: (1) assert copyright on the software,
and (2) oer you this License giving you legal permission to copy, distribute and/or modify it.
For the developers' and authors' protection, the GPL clearly explains that there is no warranty for this free
software. For both users' and authors' sake, the GPL requires that modied versions be marked as changed,
so that their problems will not be attributed erroneously to authors of previous versions.
Some devices are designed to deny users access to install or run modied versions of the software inside
them, although the manufacturer can do so. This is fundamentally incompatible with the aim of protecting
users' freedom to change the software. The systematic pattern of such abuse occurs in the area of products
for individuals to use, which is precisely where it is most unacceptable. Therefore, we have designed this
version of the GPL to prohibit the practice for those products. If such problems arise substantially in other
domains, we stand ready to extend this provision to those domains in future versions of the GPL, as needed
to protect the freedom of users.
Finally, every program is threatened constantly by software patents. States should not allow patents to
restrict development and use of software on general-purpose computers, but in those that do, we wish to
avoid the special danger that patents applied to a free program could make it eectively proprietary. To
prevent this, the GPL assures that patents cannot be used to render the program non-free.
The precise terms and conditions for copying, distribution and modication follow.
Terms and Conditions
1. Denitions.
“This License” refers to version 3 of the GNU General Public License.
“Copyright” also means copyright-like laws that apply to other kinds of works, such as semiconductor
masks.
“The Program” refers to any copyrightable work licensed under this License. Each licensee is addressed
as “you”. “Licensees” and “recipients” may be individuals or organizations.
To “modify” a work means to copy from or adapt all or part of the work in a fashion requiring copyright
permission, other than the making of an exact copy. The resulting work is called a “modied version” of
the earlier work or a work “based on” the earlier work.
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convenient and prominently visible feature that (1) displays an appropriate copyright notice, and (2)
TS-hx83XU-RP User Guide
Notices 53
tells the user that there is no warranty for the work (except to the extent that warranties are provided),
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5. Conveying Verbatim Copies.
TS-hx83XU-RP User Guide
Notices 54
You may convey verbatim copies of the Program's source code as you receive it, in any medium,
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d. Convey the object code by oering access from a designated place (gratis or for a charge), and
oer equivalent access to the Corresponding Source in the same way through the same place
TS-hx83XU-RP User Guide
Notices 55
at no further charge. You need not require recipients to copy the Corresponding Source along
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material, added by you to a covered work, for which you have or can give appropriate copyright
permission.
TS-hx83XU-RP User Guide
Notices 56
Notwithstanding any other provision of this License, for material you add to a covered work, you may
(if authorized by the copyright holders of that material) supplement the terms of this License with
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Termination of your rights under this section does not terminate the licenses of parties who have
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10. Acceptance Not Required for Having Copies.
You are not required to accept this License in order to receive or run a copy of the Program. Ancillary
propagation of a covered work occurring solely as a consequence of using peer-to-peer transmission to
receive a copy likewise does not require acceptance. However, nothing other than this License grants
you permission to propagate or modify any covered work. These actions infringe copyright if you do
not accept this License. Therefore, by modifying or propagating a covered work, you indicate your
acceptance of this License to do so.
TS-hx83XU-RP User Guide
Notices 57
11. Automatic Licensing of Downstream Recipients.
Each time you convey a covered work, the recipient automatically receives a license from the original
licensors, to run, modify and propagate that work, subject to this License. You are not responsible for
enforcing compliance by third parties with this License.
An “entity transaction” is a transaction transferring control of an organization, or substantially all assets
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You may not impose any further restrictions on the exercise of the rights granted or armed under
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of rights granted under this License, and you may not initiate litigation (including a cross-claim or
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for sale, or importing the Program or any portion of it.
12. Patents.
A “contributor” is a copyright holder who authorizes use under this License of the Program or a work
on which the Program is based. The work thus licensed is called the contributor's “contributor version”.
A contributor's “essential patent claims” are all patent claims owned or controlled by the contributor,
whether already acquired or hereafter acquired, that would be infringed by some manner, permitted
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Each contributor grants you a non-exclusive, worldwide, royalty-free patent license under the
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of this License, to extend the patent license to downstream recipients. “Knowingly relying” means you
have actual knowledge that, but for the patent license, your conveying the covered work in a country,
or your recipient's use of the covered work in a country, would infringe one or more identiable
patents in that country that you have reason to believe are valid.
If, pursuant to or in connection with a single transaction or arrangement, you convey, or propagate by
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A patent license is “discriminatory” if it does not include within the scope of its coverage, prohibits
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party grants, to any of the parties who would receive the covered work from you, a discriminatory
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those copies), or (b) primarily for and in connection with specic products or compilations that contain
the covered work, unless you entered into that arrangement, or that patent license was granted, prior
to 28 March 2007.
TS-hx83XU-RP User Guide
Notices 58
Nothing in this License shall be construed as excluding or limiting any implied license or other
defenses to infringement that may otherwise be available to you under applicable patent law.
13. No Surrender of Others' Freedom.
If conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the
conditions of this License, they do not excuse you from the conditions of this License. If you cannot
convey a covered work so as to satisfy simultaneously your obligations under this License and any
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agree to terms that obligate you to collect a royalty for further conveying from those to whom you
convey the Program, the only way you could satisfy both those terms and this License would be to
refrain entirely from conveying the Program.
14. Use with the GNU Aero General Public License.
Notwithstanding any other provision of this License, you have permission to link or combine any
covered work with a work licensed under version 3 of the GNU Aero General Public License into a
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Public License, section 13, concerning interaction through a network will apply to the combination as
such.
15. Revised Versions of this License.
The Free Software Foundation may publish revised and/or new versions of the GNU General Public
License from time to time. Such new versions will be similar in spirit to the present version, but may
dier in detail to address new problems or concerns.
Each version is given a distinguishing version number. If the Program species that a certain
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the option of following the terms and conditions either of that numbered version or of any later
version published by the Free Software Foundation. If the Program does not specify a version number
of the GNU General Public License, you may choose any version ever published by the Free Software
Foundation.
If the Program species that a proxy can decide which future versions of the GNU General Public
License can be used, that proxy's public statement of acceptance of a version permanently authorizes
you to choose that version for the Program.
Later license versions may give you additional or dierent permissions. However, no additional
obligations are imposed on any author or copyright holder as a result of your choosing to follow a
later version.
16. Disclaimer of Warranty.
THERE IS NO WARRANTY FOR THE PROGRAM, TO THE EXTENT PERMITTED BY APPLICABLE LAW.
EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR OTHER PARTIES
PROVIDE THE PROGRAM “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE
PROGRAM IS WITH YOU. SHOULD THE PROGRAM PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL
NECESSARY SERVICING, REPAIR OR CORRECTION.
17. Limitation of Liability.
IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY
COPYRIGHT HOLDER, OR ANY OTHER PARTY WHO MODIFIES AND/OR CONVEYS THE PROGRAM
AS PERMITTED ABOVE, BE LIABLE TO YOU FOR DAMAGES, INCLUDING ANY GENERAL, SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE
PROGRAM (INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE
OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE
WITH ANY OTHER PROGRAMS), EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
18. Interpretation of Sections 16 and 17.
TS-hx83XU-RP User Guide
Notices 59
If the disclaimer of warranty and limitation of liability provided above cannot be given local legal eect
according to their terms, reviewing courts shall apply local law that most closely approximates an
absolute waiver of all civil liability in connection with the Program, unless a warranty or assumption of
liability accompanies a copy of the Program in return for a fee.
END OF TERMS AND CONDITIONS
CE Notice
This device complies with CE Compliance Class A.
UKCA Notice
This device complies with the UKCA requirements for products sold in Great Britain.
FCC Notice
FCC Class A Notice
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired
operation.
Note
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated
in a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy, and if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of this equipment in
a residential area is likely to cause harmful interference, in which case the user will be
required to correct the interference at his own expense.
Important
TS-hx83XU-RP User Guide
Notices 60
Any modications made to this device that are not approved by QNAP Systems, Inc. may
void the authority granted to the user by the FCC to operate this equipment.
VCCI Notice
この装置は、クラス A 情報技術装置です。この装置を家庭環境で使用すると電波
妨害を引き起こすことがあります。この場合には使用者が適切な対策を講ずるよう要求されることがありま
す。
VCCI–A
BSMI Notice
警告使用者：這是甲類的資訊產品，在居住的環境中使用時，可能會造成射頻干擾，在
這種情況下，使用者會被要求採取某些適當的對策。
SJ/T 11364-2006
本产品符合中国 RoHS 标准。以下表格标示此产品中某有毒物质的含量符合中国 RoHS
标准规定的限量要求。
本产品上会附有”环境友好使用期限”的标签，此期限是估算这些物质”不会有泄漏或突变”的年限。本产品可能
包含有较短的环境友好使用期限的可替换元件，像是电池或灯管，这些元件将会单独标示出来。
部件名称 有毒有害物质或元素
铅
(Pb)
汞
(Hg)
镉
(Cd)
六价铬
(CR(VI))
多溴联苯
(PBB)
多溴二苯醚
(PBDE)
壳体 0 0 0 0 0 0
显示 0 0 0 0 0 0
印刷电路板 0 0 0 0 0 0
金属螺帽 0 0 0 0 0 0
电缆组装 0 0 0 0 0 0
TS-hx83XU-RP User Guide
Notices 61
部件名称 有毒有害物质或元素
铅
(Pb)
汞
(Hg)
镉
(Cd)
六价铬
(CR(VI))
多溴联苯
(PBB)
多溴二苯醚
(PBDE)
风扇组装 0 0 0 0 0 0
电力供应组装 0 0 0 0 0 0
电池 0 0 0 0 0 0
O: 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ/T11363-2006 标准规定的限量要求以下。
X: 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ/T11363-2006 标准规定的限量要求。
TS-hx83XU-RP User Guide
Notices 62