Table of Contents
QNAP TS-h686 User Manual
Displayed below is the user manual for TS-h686 by QNAP which is a product in the NAS & Storage Servers category. This manual has pages.
Related Manuals
TS-hx86
TS-h686
TS-h886
User Guide
Document Version: 5
27/11/2020
Contents
1. Preface
About This Guide.......................................................................................................................................... 3
Audience.......................................................................................................................................................3
Document Conventions................................................................................................................................ 3
2. Product Overview
About the TS-hX86....................................................................................................................................... 4
Hardware Specifications............................................................................................................................... 4
Package Contents........................................................................................................................................ 6
Components................................................................................................................................................. 6
Front Panel...............................................................................................................................................7
Rear Panel................................................................................................................................................8
Rear Panel LEDs....................................................................................................................................10
Right Panel............................................................................................................................................. 11
Left Panel............................................................................................................................................... 12
Drive Numbering.....................................................................................................................................12
Safety Information.......................................................................................................................................13
Installation Requirements........................................................................................................................... 15
Setting Up the NAS.....................................................................................................................................15
3. Installation and Configuration
Hardware Installation.................................................................................................................................. 17
Drive Installation.....................................................................................................................................17
Installing Expansion Cards.....................................................................................................................31
Replacing Memory Modules...................................................................................................................35
Expansion Unit Installation..................................................................................................................... 39
QuTS hero Installation................................................................................................................................ 43
Installing QuTS hero Using Qfinder Pro................................................................................................. 43
Installing QuTS hero Using the Cloud Key.............................................................................................45
4. Basic Operations
Power Button.............................................................................................................................................. 48
Reset Button............................................................................................................................................... 48
USB One Touch Copy Button..................................................................................................................... 49
LCD Panel.................................................................................................................................................. 49
Viewing TCP/IP Settings........................................................................................................................ 49
Configuring TCP/IP Settings...................................................................................................................49
Viewing Drive Information.......................................................................................................................50
Viewing Volume Information................................................................................................................... 50
Viewing System Information...................................................................................................................51
Powering Off the NAS............................................................................................................................ 51
Restarting the NAS.................................................................................................................................51
LCD Error Messages..............................................................................................................................51
LEDs........................................................................................................................................................... 52
Audio Alert.................................................................................................................................................. 54
5. Troubleshooting
Forcing Qfinder Pro or myQNAPcloud to Locate the NAS......................................................................... 56
Hot-swapping Failed Drives........................................................................................................................56
Recovering Unintentionally Removed Healthy Drives................................................................................ 57
TS-hx86 User Guide
1
Support and Other Resources.................................................................................................................... 57
6. Glossary
myQNAPcloud............................................................................................................................................ 58
myQNAPcloud Link.....................................................................................................................................58
QuTS hero.................................................................................................................................................. 58
Qfinder Pro................................................................................................................................................. 58
Cloud Key................................................................................................................................................... 58
7. Notices
Limited Warranty.........................................................................................................................................59
Disclaimer................................................................................................................................................... 59
GNU Public License....................................................................................................................................59
CE Notice....................................................................................................................................................67
FCC Notice................................................................................................................................................. 67
VCCI Notice................................................................................................................................................ 68
BSMI Notice................................................................................................................................................68
SJ/T 11364-2006.........................................................................................................................................68
2
1. Preface
About This Guide
This guide provides information about the device and step-by-step instructions on installing the hardware. It
also provides instructions on basic operations and troubleshooting information.
Audience
This document is intended for storage administrators. This guide assumes that the user is knowledgeable
and qualified to install, maintain, and troubleshoot issues involving servers, server components, and storage
systems. This guide also assumes that the user is trained to recognize hazards, including the appropriate
actions the user needs to take to prevent personal injury and damage to data and property.
Document Conventions
Symbol Description
Notes provide default configuration settings and other supplementary
information.
Important notes provide information on required configuration settings and other
critical information.
Tips provide recommendations or alternative methods of performing tasks or
configuring settings.
Warnings provide information that, when ignored, may result in potential loss,
injury, or even death.
TS-hx86 User Guide
Preface 3
2. Product Overview
This chapter provides basic information about the QNAP device.
About the TS-hX86
The TS-hX86 series is a robust and reliable enterprise NAS powered by an Intel® Xeon® D processor, and
features two PCIe slots, two M.2 SSD slots, and four Intel 2.5 GbE ports. The TS-hX86 series can help your
business achieve reliable service-level agreement performances, including mission-critical file servers,
virtualization servers, collaborative video editing, or efficient data backup and recovery applications.
Hardware Specifications
Warning
If your QNAP product has hardware defects, return the product to QNAP or a QNAP-
authorized service center for maintenance or replacement. Any attempt to repair or
perform maintenance procedures on the product by you or an unauthorized third-party
invalidates the warranty.
QNAP is not responsible for any damage or data loss caused by unauthorized
modifications and installation of unsupported third-party applications.
For details, see the QNAP Warranty Terms and Conditions.
Tip
Model specifications are subject to change without prior notice. To see the latest
specifications, go to https://www.qnap.com.
Ordering P/N CPU Memory Power supply
TS-h686-D1602-8G Intel® Xeon® D-1602 8 GB Single
TS-h886-D1622-16G Intel® Xeon® D-1622 16 GB Single
Component TS-h686-D1602-8G TS-h886-D1622-16G
Processor
CPU Intel® Xeon® D-1602 Intel® Xeon® D-1622
Frequency Dual-core/4-thread 2.5 GHz/3.2 GHz
turbo
4-core/8-thread 2.6 GHz/3.2 GHz turbo
Architecture x86 64-bit
Encryption engine AES-NI
Memory
Pre-installed memory 8 GB RAM: 2 x 4 GB ECC DDR4
UDIMM
16 GB: 2 x 8 GB ECC DDR4 UDIMM
Memory slots 4 x Long-DIMM DDR4
Important
Use only QNAP memory modules to maintain system
performance and stability. For NAS devices with more than
one memory slot, use QNAP modules with identical
specifications.
Using unsupported modules may degrade performance,
cause errors, or prevent the operating system from starting.
Maximum memory 128 GB RAM: 4 x 32 GB
TS-hx86 User Guide
Product Overview 4
Component TS-h686-D1602-8G TS-h886-D1622-16G
Flash memory 5 GB (dual-boot OS protection)
Storage
Drive bays • 4 x 3.5-inch SATA 6 Gbps
• 2 x 2.5-inch SATA 6 Gbps
• 6 x 3.5-inch SATA 6 Gbps
• 2 x 2.5-inch SATA 6 Gbps
Drive compatibility 3.5-inch bays:
• 3.5-inch SATA hard disk drives
• 2.5-inch SATA hard disk drives
• 2.5-inch SATA solid-state drives
2.5-inch bays:
• 2.5-inch SATA hard disk drives
• 2.5-inch SATA solid-state drives
M.2 SSD slots 2 x PCIe Gen 3 x4 NVMe
M.2 SSD form factor • 2280
• 22110
SSD cache acceleration
support
Supported.
Hot-swapping The device supports hot-swapping for all drives.
Network
2.5 Gigabit Ethernet ports 4 x 2.5 GbE RJ45
Wake-on-LAN Yes (GbE RJ45)
External I/O Ports & Expansion Slots
PCIe slots • 2 x PCIe 3.0 x8
USB ports 3 x USB 3.2 Gen 1 Type-A
• Front:
• 1 x USB 3.2 Gen 1 One Touch Copy Type-A
• Rear:
• 2 x USB 3.2 Gen 1 Type-A
Interface
Display panel - Monochrome backlit LCD display
Buttons • Power
• Reset
• USB One Touch Copy
Dimensions
Form factor Tower
Dimensions (H x W x D) 231.9 × 224.9 × 319.8 mm
(9.13 x 8.85 x 12.59 in)
231.9 × 292.8 × 319.8 mm
(9.13 x 11.53 x 12.59 in)
Net weight 7.27 kg (16.03 lbs) 8.5 kg (18.74 lbs)
TS-hx86 User Guide
Product Overview 5
Component TS-h686-D1602-8G TS-h886-D1622-16G
Others
Power supply unit 250W, 100-240V AC, 50/60 Hz
System battery CR2032 lithium battery (3V, 225 mAh)
Sound level 18.6 dB(A) 20.4 dB(A)
Note
The sound level was tested at a bystander position, which is
within one meter of the NAS. The test NAS operated at low
speed with the maximum number of drives installed.
Fans • System: 1 x 80 mm, 12V DC fan
• CPU: 1 x 97 mm, 12V DC smart
fan
• System: 2 x 80 mm, 12V DC fan
• CPU: 1 x 97 mm, 12V DC smart
fan
Note
The preinstalled CPU fan is connected to fan connector 2. An
additional CPU fan can be installed using fan connector 1. For
details, see Right Panel.
Operating temperature 0˚C to 40˚C (32˚F to 104˚F)
Relative humidity • Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
Security slot Kensington security slot
Note
For the list of compatible drive models, go to https://www.qnap.com/compatibility.
Package Contents
Item Quantity
TS-hX86 NAS 1
Power cord 1
Ethernet cables 2 x 1GbE (Cat 5e)
Drive tray keys 2
Screws for 2.5-inch drives TS-h686: 12
TS-h886: 18
Screws for 3.5-inch drives TS-h686: 12
TS-h886: 18
Heatsinks 2
Quick Installation Guide (QIG) 1
Components
TS-hx86 User Guide
Product Overview 6
Front Panel
TS-h686
No. Component No. Component
1 M.2 SSD LEDs 5 USB 3.2 Gen 2 One Touch Copy Type-A port
2 Power button 6 Drive LEDs
3 Power LED 7 SSD LEDs
4 USB One Touch Copy button 8 -
TS-h886
No. Component No. Component
1 LCD panel 6 Power LED
TS-hx86 User Guide
Product Overview 7
No. Component No. Component
2 Enter button 7 USB One Touch Copy button
3 Select button 8 USB 3.2 Gen 2 One Touch Copy Type-A port
4 M.2 SSD LEDs 9 Drive LEDs
5 Power button 10 SSD LEDs
Rear Panel
TS-h686
No. Component No. Component
1 PCIe full-height covers 6 USB 3.2 Gen 1 Type-A ports
2 PSU power switch 7 2.5 Gigabit Ethernet ports (RJ45)
3 Power input 8 Com port
Note
This port is only for engineering
purposes.
4 Reset button 9 PCIe low-profile covers
5 Kensington security slot - -
TS-hx86 User Guide
Product Overview 8
TS-h886
No. Component No. Component
1 PCIe full-height covers 6 USB 3.2 Gen 1 Type-A ports
2 PSU power switch 7 2.5 Gigabit Ethernet ports (RJ45)
3 Power input 8 Com port
Note
This port is only for engineering
purposes.
4 Reset button 9 PCIe low-profile covers
5 Kensington security slot - -
TS-hx86 User Guide
Product Overview 9
Rear Panel LEDs
TS-h686
No. Component No. Component
1 2.5 Gigabit Ethernet speed LED 2 2.5 Gigabit Ethernet activity LED
TS-h886
No. Component No. Component
1 2.5 Gigabit Ethernet speed LED 2 2.5 Gigabit Ethernet activity LED
TS-hx86 User Guide
Product Overview 10
Right Panel
No. Component No. Component
1 PCIe 3.0 x8 slot 6 Memory slot 2
2 Fan connector 1 7 Memory slot 1
3 Fan connector 2
Note
The preinstalled CPU fan is
connected to this connector.
8 M.2 SSD slot 1
4 Memory slot 4 9 M.2 SSD slot 2
5 Memory slot 3 - -
TS-hx86 User Guide
Product Overview 11
Left Panel
No. Component No. Component
1 PCIe 3.0 x8 - -
Drive Numbering
TS-h686
Drive Label Drive Type Compatible Drives
A1 to A2 2.5-inch SATA • 2.5-inch SATA 6 Gbps hard disk drives
• 2.5-inch SATA 6 Gbps solid-state drives
TS-hx86 User Guide
Product Overview 12
Drive Label Drive Type Compatible Drives
B1 to B4 3.5-inch SATA • 3.5-inch SATA 6 Gbps hard disk drives
• 2.5-inch SATA 6 Gbps hard disk drives
• 2.5-inch SATA 6 Gbps solid-state drives
TS-h886
Drive Label Drive Type Compatible Drives
A1 to A2 2.5-inch SATA • 2.5-inch SATA 6 Gbps hard disk drives
• 2.5-inch SATA 6 Gbps solid-state drives
B1 to B6 3.5-inch SATA • 3.5-inch SATA 6 Gbps hard disk drives
• 2.5-inch SATA 6 Gbps hard disk drives
• 2.5-inch SATA 6 Gbps solid-state drives
Safety Information
The following instructions help ensure personal safety and environmental safety. Read these instructions
carefully before performing any operations.
General Instructions
• The device should be stored in a secure location with restricted access, controlled through the use of a
tool, lock and key, or any means of security.
• Only qualified, skilled, and authorized persons with knowledge of all restrictions, safety precautions,
and installation and maintenance procedures should have physical access to the device.
• To avoid potential injury or damage to components, ensure that the drives and other internal system
components have cooled before touching them.
• Observe electrostatic discharge (ESD) procedures to avoid potential injury or damage to components.
TS-hx86 User Guide
Product Overview 13
Power
• To reduce the risk of fire or electric shock, ensure that you only connect the power cord to a properly
grounded electrical outlet.
•
Devices with redundant power supply may have one or more power supply unit (PSU) cords. To avoid
serious injuries, a trained service technician must disconnect all PSU cords from the device before
installing or replacing system components.
System Battery
• To avoid potential battery explosion, causing injury or damage to components, ensure that you replace
the existing battery with a battery of the same type.
• Dispose of used batteries properly according to local regulations or the instructions of the battery
manufacturer.
Moving Parts
•
Moving fan blades: Keep your body parts away from moving fan blades while the device is connected
to a power source.
•
Moving components: Keep your body parts away from other moving components.
TS-hx86 User Guide
Product Overview 14
Installation Requirements
Category Item
Environment • Room temperature: 0˚C to 40˚C (32˚F to 104˚F)
• Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
• Flat, anti-static surface without exposure to direct sunlight, liquids,
or chemicals
• Free from objects that may obstruct NAS ventilation or apply
pressure to the NAS or power cord
• Restricted access
• The NAS should be stored in a secure location with restricted
access, controlled through the use of a tool, lock and key, or
any means of security.
• Only qualified, trained, and authorized NAS administrators
with knowledge of all restrictions, safety precautions, and
installation and maintenance procedures should have physical
access to the NAS.
Hardware and peripherals • Storage drives
For the list of compatible drive models, go to https://
www.qnap.com/compatibility.
• Network cable
Tools • Phillips #1 or #2 screwdriver
• Anti-static wrist strap
Setting Up the NAS
Important
Read all safety requirements and information in Safety Information carefully before setting up the NAS or
installing NAS components.
1. Place your NAS device in an environment that meets the requirements.
For details, see Installation Requirements.
2. Install the drives.
For details, see the following topics:
•Installing 3.5-inch Hard Drives on 3.5-inch Trays
•Installing 2.5-inch Hard Drives or Solid-State Drives on 3.5-inch Trays
•Installing 2.5-inch Solid-State Drives on 2.5-inch Trays
•Installing M.2 Solid-State Drives
For the list of compatible drive models, go to https://www.qnap.com/compatibility.
TS-hx86 User Guide
Product Overview 15
3. Optional: Install expansion cards.
For details, see Installing Expansion Cards.
4. Connect the NAS to the network.
5. Optional: Connect the expansion units.
For details, see Connecting USB Expansion Units.
6. Connect the power cord and all applicable cables.
7. Power on the NAS.
For details, see Front Panel.
8. Install QuTS hero.
For details, see QuTS hero Installation.
9. Log on to QuTS hero.
TS-hx86 User Guide
Product Overview 16
3. Installation and Configuration
This chapter provides specific hardware and firmware installation and configuration steps.
Hardware Installation
This section provides information on installing drives, memory modules, and expansion cards.
Drive Installation
The TS-hX86 series is compatible with 3.5-inch and 2.5-inch hard drives, 2.5-inch solid state drives, and M.2
SSD drives.
Installing 3.5-inch Hard Drives on 3.5-inch Trays
Warning
• Installing a drive deletes all data on the drive.
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
•
Moving fan blades: Keep your hands and other body parts away from moving fan
blades.
•
Other moving components: Keep your hands and other body parts away from other
moving components.
1. Power off the NAS.
2. Remove the drive tray.
a. Unlock the tray.
TS-hx86 User Guide
Installation and Configuration 17
b. Slide the lock down.
c. Pull the handle to release the tray.
d. Pull the tray out.
3. Install a drive on the tray.
a. Remove the fastening panels from the sides of the drive tray.
TS-hx86 User Guide
Installation and Configuration 18
b. Place the drive on the tray so that the holes on the sides of the drive are aligned with the holes on
the sides of the tray.
c. Attach the fastening panels to lock the drive to the tray.
d. Optional: Attach the screws to further secure the drive.
4. Load the tray into the bay.
a. Insert the tray into the bay.
TS-hx86 User Guide
Installation and Configuration 19
b. Push the handle.
c. Slide the lock up.
d. Lock the tray.
5. Power on the NAS.
Installing 2.5-inch Hard Drives or Solid-State Drives on 3.5-inch Trays
Warning
• Installing a drive deletes all data on the drive.
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
TS-hx86 User Guide
Installation and Configuration 20
•
Moving fan blades: Keep your hands and other body parts away from moving fan
blades.
•
Other moving components: Keep your hands and other body parts away from other
moving components.
1. Power off the NAS.
2. Remove the drive tray.
a. Unlock the tray.
b. Slide the lock down.
c. Pull the handle to release the tray.
d. Pull the tray out.
TS-hx86 User Guide
Installation and Configuration 21
3. Install a drive on the tray.
a. Remove the right fastening panel from the drive tray.
b. Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes
on the bottom of the tray.
c. Attach the screws.
TS-hx86 User Guide
Installation and Configuration 22
4. Load the tray into the bay.
a. Insert the tray into the bay.
b. Push the handle.
c. Slide the lock up.
TS-hx86 User Guide
Installation and Configuration 23
d. Lock the tray.
5. Power on the NAS.
Installing 2.5-inch Solid-State Drives on 2.5-inch Trays
Warning
• Installing a drive deletes all data on the drive.
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
•
Moving fan blades: Keep your hands and other body parts away from moving fan
blades.
•
Other moving components: Keep your hands and other body parts away from other
moving components.
1. Power off the NAS.
2. Remove the drive tray.
a. Unlock the tray.
b. Slide the lock to the right.
c. Pull the handle to release the tray.
TS-hx86 User Guide
Installation and Configuration 24
d. Pull the tray out.
3. Install a drive on the tray.
a. Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes
on the bottom of the tray.
b. Attach the screws.
4. Load the tray into the bay.
a. Insert the tray into the bay.
TS-hx86 User Guide
Installation and Configuration 25
b. Push the handle.
c. Slide the lock up.
d. Lock the tray.
5. Power on the NAS.
Installing M.2 Solid-State Drives
The TS-hX86 series has two M.2 SSD slots on the Right Panel. For a list of compatible M.2 SSDs, go to
http://www.qnap.com/compatibility.
Warning
• Installing a drive deletes all data on the drive.
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
•
Moving fan blades: Keep your hands and other body parts away from moving fan
blades.
•
Other moving components: Keep your hands and other body parts away from other
moving components.
TS-hx86 User Guide
Installation and Configuration 26
Note
• QNAP recommends installing heatsinks on the M.2 SSD controllers to enhance cooling
efficiency and to ensure consistent performance.
• Before installing non-QNAP heatsinks, ensure that they are of the appropriate size and
shape.
1. Power off the device.
2. Disconnect the power cord from the electrical outlet.
3. Disconnect all cables and external attachments.
4. Remove the case cover.
a. Loosen the screws.
b. Slide the cover back.
c. Lift the cover off the device.
5. Remove the fan module.
a. Disconnect the fan cable from the system board.
b. Remove the screw that secures the module to the chassis.
c. Press the clip and then pull the module away from the system board.
TS-hx86 User Guide
Installation and Configuration 27
6. Install a heatsink on the M.2 SSD.
a. Locate the controller on the M.2 SSD.
Note
The controller location varies depending on the model and manufacturer of the M.2 SSD.
For details, refer to the documentation or contact the manufacturer.
7. Install the M.2 SSD.
a. Pull out the pushpin.
b. Insert the M.2 SSD into the slot.
TS-hx86 User Guide
Installation and Configuration 28
c. Insert the pushpin to secure the drive.
Note
For M.2 2110 SSDs, change the position of the pushpin first.
1. Turn the pushpin counter clockwise.
2. Pull out the pushpin, then insert the pushpin into the new position.
3. Turn the pushpin clockwise.
8. Attach the fan module.
a. Align the protruding part of the module with the hole on the chassis below the M.2 SSD slot.
b. Push the module toward the system board until the clip locks the module into place.
TS-hx86 User Guide
Installation and Configuration 29
c. Attach the screws.
9. Attach the case cover.
a. Place the cover on the device.
b. Slide the cover forward.
c. Tighten the screws.
10. Connect all cables and external attachments.
11. Connect the power cord to the electrical outlet.
12. Power on the device.
TS-hx86 User Guide
Installation and Configuration 30
Installing Expansion Cards
The TS-hX86 series supports selected expansion cards, some of which require QNAP PCIe brackets.
QNAP-branded expansion cards purchased from the company website are shipped with the brackets
necessary to fit the TS-hX86 series.
Warning
• Only qualified personnel should perform the following steps. Failure to follow
instructions can result in serious injury or death.
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
•
Moving fan blades: Keep your hands and other body parts away from moving fan
blades.
•
Other moving components: Keep your hands and other body parts away from other
moving components.
1. Power off the device.
2. Disconnect the power cord from the electrical outlet.
3. Disconnect all cables and external attachments.
4. Remove the case cover.
a. Loosen the screws.
b. Slide the cover back.
c. Lift the cover off the device.
TS-hx86 User Guide
Installation and Configuration 31
5. Remove the PCIe cover.
a. Remove the screw that secures the cover to the bracket.
b. Pull the cover away from the slot.
Right Panel
Left Panel
TS-hx86 User Guide
Installation and Configuration 32
6. Optional: Attach the QNAP bracket to the expansion card.
a. Remove all screws of the existing bracket.
b. Carefully pull the bracket away from the card.
c. Attach the QNAP bracket to the card using the same screws.
d. Verify that the bracket does not move.
7. Install the expansion card.
a. Hold the card by the edges.
b. Insert the card into the slot.
c. Attach the screw.
Right Panel
TS-hx86 User Guide
Installation and Configuration 33
Left Panel
8. Attach the case cover.
a. Place the cover on the device.
b. Slide the cover forward.
c. Tighten the screws.
TS-hx86 User Guide
Installation and Configuration 34
9. Connect all cables and external attachments.
10. Connect the power cord to the electrical outlet.
11. Power on the NAS.
Replacing Memory Modules
The TS-hX86 series has four memory slots. You can increase the memory capacity of the NAS by upgrading
memory modules. For optimal quad-channel performance, replace memory modules in all four slots at the
same time.
Use only QNAP modules of the same type and capacity to maintain system performance and stability. You
can purchase QNAP memory modules from authorized resellers.
Important
QNAP recommends installing modules in pairs.
• Ensure that all four modules are identical.
• Install the pairs in sequence and follow the assigned slots for each pair.
•
For details on slot numbering, see Right Panel.
Module Pair Slot Number
First pair Slots 1 and 3
Second pair Slots 2 and 4
Warning
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
TS-hx86 User Guide
Installation and Configuration 35
•
Moving fan blades: Keep your hands and other body parts away from moving fan
blades.
•
Other moving components: Keep your hands and other body parts away from other
moving components.
1. Power off the device.
2. Disconnect the power cord from the electrical outlet.
3. Disconnect all cables and external attachments.
4. Remove the case cover.
a. Loosen the screws.
b. Slide the cover back.
c. Lift the cover off the device.
5. Remove the fan module.
a. Disconnect the fan cable from the system board.
b. Remove the screw that secures the module to the chassis.
c. Press the clip and then pull the module away from the system board.
TS-hx86 User Guide
Installation and Configuration 36
6. Remove an existing module.
a. Push the retention clips outward simultaneously to release the module.
b. Verify that the module has tilted upward and is completely released from the slot.
Warning
Attempting to remove a module that is not completely released may damage the module and
the motherboard.
c. Hold the module by the edges.
d. Carefully slide the module out of the slot.
TS-hx86 User Guide
Installation and Configuration 37
Warning
• Do not touch the internal components, particularly the metal connectors.
• Do not bend the module.
7. Install a new module.
a. Align the notch with the ridge in the slot.
b. Insert the module into the slot.
c. Verify that the metal connectors are completely inserted into the slot.
d. Carefully press down on the module until the retention clips lock the module into place.
8. Attach the fan module.
a. Align the protruding part of the module with the hole on the chassis below the M.2 SSD slot.
b. Push the module toward the system board until the clip locks the module into place.
c. Attach the screws.
TS-hx86 User Guide
Installation and Configuration 38
9. Attach the case cover.
a. Place the cover on the device.
b. Slide the cover forward.
c. Tighten the screws.
Expansion Unit Installation
The TS-hX86 series supports USB expansion units. Refer to the following table for details.
You can purchase storage expansion accessories from QNAP or an authorized reseller.
For details, go to https://shop.qnap.com/.
TS-hx86 User Guide
Installation and Configuration 39
For the list of compatible expansion units and the maximum number of applicable expansion units, go to
http://www.qnap.com/go/compatibility-expansion.
Expansion Unit Model Description Required Accessories
TL-D400S • Uses a SAS 6 Gbps (SFF-8088)
interface
• Supports SATA/HDD/SSD
• 1 x SFF-8088 connector cable
• QXP-400eS-A1164 host bus
adapter
TL-D800S • Uses a SAS 6 Gbps (SFF-8088)
interface
• Supports SATA/HDD/SSD
• 2 x SFF-8088 connector
cables
• QXP-800eS-A1164 host bus
adapter
TL-D1600S • Uses a SAS 6 Gbps (SFF-8088)
interface
• Supports SATA/HDD/SSD
• 4 x SFF-8088 to SFF-8644
connector cables
• QXP-1600eS host bus adapter
TL-R400S • Uses a SAS 6 Gbps (SFF-8088)
interface
• Supports SATA/HDD/SSD
• 1 x SFF-8088 connector cable
• QXP-400eS-A1164 host bus
adapter
• RAIL-B02
TL-R1200S-RP • Uses a SAS 6 Gbps (SFF-8088)
interface
• Supports SATA/HDD/SSD
• 3 x SFF-8088 to SFF-8644
connector cables
• QXP-1600eS host bus adapter
• RAIL-B02
TR-002 • Uses a USB 3.2 Gen 2 Type-C
interface
• Supports SATA drives
• USB 3.2 Gen 2 Type-A to
Type-C cable
TR-004 • Uses a USB 3.2 Gen 1 Type-C
interface
• Supports SATA drives
• USB 3.2 Gen 1 Type-A to
Type-C cable
•
TR-004U • Uses a USB 3.2 Gen 1 Type-C
interface
• Supports SATA drives
• USB 3.2 Gen 1 Type-A to
Type-C cable
• RAIL-B02
TL-D800C • Uses a USB 3.2 Gen 2 Type-C
interface
• Supports SATA drives
• USB 3.2 Gen 2 Type-A to
Type-C cable
TL-R1200C-RP • Uses a USB 3.2 Gen 2 Type-C
interface
• Supports SATA drives
• USB 3.2 Gen 2 Type-A to
Type-C cable
• RAIL-B02
Connecting USB Expansion Units
The TS-hX86 series supports a maximum of two USB expansion units and is compatible with the following
models:
TS-hx86 User Guide
Installation and Configuration 40
• TR-002
• TR-004
• TR-004U
• TL-D800C
• TL-R1200C-RP
1. Connect the expansion unit to the NAS.
a. Connect the USB cable to the USB Type-C port on the expansion unit.
b. Connect the USB cable to a USB 3.2 Gen 1 Type-A port on the NAS.
2. Power on the expansion units.
3. Verify that the expansion units are recognized by the NAS.
a. Log on to QuTS hero as administrator.
b. Go to Main Menu > Storage & Snapshots > Overview > System .
c. Verify that the expansion units are listed.
TS-hx86 User Guide
Installation and Configuration 41
Connecting SATA Expansion Units
The TS-hX86 series supports one SATA expansion unit and is compatible with the following models:
• TL-D400S
• TL-D800S
• TL-D1600S
• TL-R400S
• TL-R1200S-RP
1. Power off the NAS.
2. Install a host bus adapter on the PCIe slot.
Note
The QNAP QXP host bus adapter is required for connecting the SATA JBOD enclosure to a
host device. Third-party host bus adapters are not compatible with QNAP JBOD enclosures.
For details, see Installing Expansion Cards.
3. Connect the expansion units to the NAS using the following topology.
4. Power on the SATA JBOD expansion units.
5. Power on the NAS.
6. Verify that the expansion units are recognized by the NAS.
TS-hx86 User Guide
Installation and Configuration 42
a. Log on to QTS as administrator.
b. Go to Main Menu > Storage & Snapshots > Overview > Storage > System .
c. Verify that the expansion units are listed.
QuTS hero Installation
The TS-hX86 series uses the QNAP QuTS hero operating system. You can install QuTS hero using any of
the following methods.
Method Description Requirements
Qfinder Pro
installation
(Recommended)
If the NAS is connected to your local area
network, you can do the following:
• Locate the NAS using Qfinder Pro.
• Complete the steps in the Smart
Installation Guide wizard.
For details, see Installing QuTS hero
Using Qfinder Pro.
• Computer
• Network cable
• Qfinder Pro installer
Cloud installation If the NAS is connected to the internet,
you can do the following:
• Scan the QR code on the NAS.
• Log into your myQNAPcloud account.
• Use myQNAPcloud Link to remotely
access your NAS.
• Complete the steps in the Smart
Installation Guide wizard.
For details, see Installing QuTS hero
Using the Cloud Key.
• Computer or mobile device
• Network cable
• myQNAPcloud account
• Cloud Key
Installing QuTS hero Using Qfinder Pro
Warning
Installing QuTS hero deletes all data on the drives. Back up your data before proceeding.
Note
You can revert to QuTS hero operating system anytime. For details, see QuTS hero user
guide.
1. Power on the device.
2. Connect the device to your local area network.
3. Run Qfinder Pro on a computer that is connected to the same local area network.
Note
To download Qfinder Pro, go to https://www.qnap.com/utilities.
4. Locate the NAS in the list and then double-click the name or IP address.
TS-hx86 User Guide
Installation and Configuration 43
The Smart Installation Guide opens in the default web browser.
5. Click Start Smart Installation Guide.
The Install Firmware window appears.
6. Install firmware using any of the following methods:
Installation methods Steps
Automatic a. Click Start.
Automatically searches for available firmware
updates and installs firmware.
Manual installation a. Click Manual Installation.
The Install Firmware window appears.
b. Click Browser.
The upload file window appears.
c. Select file.
d. Click Open.
Starts firmware installation.
Skip a. Click Skip.
Skips firmware installation.
7. Specify the following information
•NAS name: Specify a name with 1 to 14 characters. The name supports letters (A to Z, a to z),
numbers (0 to 9), and hyphens (-), but cannot end with a hyphen.
•Password: Specify an administrator password with 1 to 64 characters. The password supports all
ASCII characters.
8. Click Next.
9. Specify the time zone, date, and time.
Tip
QNAP recommends connecting to an NTP server to ensure that the NAS follows the
Coordinated Universal Time (UTC) standard.
10. Click Next.
The Configure the network settings screen appears.
11. Select Obtain an IP address automatically (DHCP).
12. Click Next.
The Cross-platform file transfer service screen appears.
13. Select the types of devices that you will use to access shared folders on the NAS.
14. Click Next.
15. Review the settings.
16. Click Apply.
A confirmation message appears.
TS-hx86 User Guide
Installation and Configuration 44
Warning
Clicking Yes deletes all data on the drive before installing QuTS hero.
17. Click Yes.
• The QuTS hero installation progress bar appears.
•QuTS hero is installed.
Note
It may take a couple of minutes to complete QuTS hero installation.
18. Optional: Click Go to NAS Management.
Tip
Click Go to NAS Management to set more advanced QuTS hero configuations and settings.
For details, see QuTS hero User Guide.
Installing QuTS hero Using the Cloud Key
Warning
Installing QuTS hero deletes all data on the drives. Back up your data before proceeding.
Note
You can revert to QuTS hero operating system anytime. For details, see QuTS hero user
guide.
1. Power on the device.
2. Connect the device to the internet.
3. Go to the QNAP Cloud Installation page using one of the following methods:
• On your computer, go to http://install.qnap.com/.
• Scan the QR code on the NAS using a mobile device.
The web page lists all the uninitialized QNAP NAS devices on the local network.
4. Locate the NAS in the list and then click Initialize.
Note
If your NAS is not listed, follow the instructions on the web page to specify the Cloud Key on the
NAS.
The installation wizard opens in the default web browser.
5. Create an account or sign in to myQNAPcloud.
Note
You must return to this page to complete the installation after creating an account.
6. Specify the myQNAPcloud device name for the NAS.
Note
• The myQNAPcloud device name is used when remotely accessing the NAS.
TS-hx86 User Guide
Installation and Configuration 45
• For security purposes, the myQNAPCloud Link remote connection service will be disabled
on your NAS after initialization. You can enable it by connecting to QuTS hero through LAN
and then installing myQNAPCloud Link.
7. Click Next.
The Smart Installation Guide opens in the default web browser.
8. Perform any of the following actions.
• To check for the latest available version, click Start.
The wizard downloads the latest available version, and then the NAS restarts after the download
is complete. If a newer version is not available, the wizard automatically displays the Smart
Installation Guide.
• To install the out-of-the-box version, click Skip.
9. Click Start Smart Installation Guide.
The Install Firmware window appears.
10. Install firmware using any of the following methods:
Installation methods Steps
Automatic a. Click Start.
Automatically searches for available firmware
updates and installs firmware.
Manual installation a. Click Manual Installation.
The Install Firmware window appears.
b. Click Browser.
The upload file window appears.
c. Select file.
d. Click Open.
Starts firmware installation.
Skip a. Click Skip.
Skips firmware installation.
11. Specify the following information
•NAS name: Specify a name with 1 to 14 characters. The name supports letters (A to Z, a to z),
numbers (0 to 9), and hyphens (-), but cannot end with a hyphen.
•Password: Specify an administrator password with 1 to 64 characters. The password supports all
ASCII characters.
12. Click Next.
13. Specify the time zone, date, and time.
Tip
QNAP recommends connecting to an NTP server to ensure that the NAS follows the
Coordinated Universal Time (UTC) standard.
14. Click Next.
The Configure the network settings screen appears.
15. Select Obtain an IP address automatically (DHCP).
TS-hx86 User Guide
Installation and Configuration 46
16. Click Next.
The Cross-platform file transfer service screen appears.
17. Select the types of devices that you will use to access shared folders on the NAS.
18. Click Next.
19. Review the settings.
20. Click Apply.
A confirmation message appears.
Warning
Clicking Confirm deletes all data on the drive before installing QuTS hero.
21. Click Confirm.
QuTS hero is installed.
22. Optional: Click Go to NAS Management.
Tip
Click Go to NAS Management to set more advanced QuTS hero configuations and settings.
For details, see QuTS hero User Guide.
TS-hx86 User Guide
Installation and Configuration 47
4. Basic Operations
This chapter describes basic NAS operations.
Power Button
Operation User Action Result
Power on Press the button once. The device powers on.
Power off Press and hold the button for 1.5
seconds.
The device powers off.
Force power off Press and hold the button for 5
seconds.
The device powers off.
Important
Use this method only
when the device is
unresponsive.
Reset Button
Operation User Action Result
Basic system reset Press and hold the
button for 3 seconds.
The following settings are reset to default:
• System administrator password: MAC address of
adapter 1 without special characters. For example, if
the MAC address of adapter 1 is 11:22:33:44:55:66,
then the admin password will be 112233445566.
Tip
You can find the MAC address of adapter 1
using Qfinder Pro. A label attached to the
device also lists the address as MAC1.
• TCP/IP configuration:
• Obtain IP address settings automatically via
DHCP
• Disable jumbo frames
• If port trunking is enabled (multi-LAN models
only), the port trunking mode is reset to “Active
Backup (Failover)”.
• System port: 8080 (system service port)
• Security level: Low (Allow all connections)
• LCD panel password: (blank)
• VLAN: Disabled
Advanced system
reset
Press and hold the
button for 15 seconds.
The default factory settings are restored.
• To retrieve old data after an advanced system reset,
recreate the previous folder structure on the NAS.
TS-hx86 User Guide
Basic Operations 48
USB One Touch Copy Button
The USB One Touch Copy button allows you to copy data backups from a USB device to the NAS or from
the NAS to a USB device.
This feature supports incremental backups. The NAS only copies files that were modified or added after the
last backup.
LCD Panel
Note
The LCD panel is only available on the TS-h886.
The LCD panel allows you to perform the following operations:
• Restart and power off the device
• Configure or change the LCD panel password
• View and configure network settings
• View information on the system, physical disks, and volumes
Viewing TCP/IP Settings
You can view the following settings for each network adapter on the NAS.
• IP address
• Subnet mask
• Default gateway
• Primary DNS
• Secondary DNS
1. Press Enter or Select.
The panel displays the NAS name and QuTS hero version.
2. Press and Enter for two seconds.
The panel displays Main Menu 1. TCP/IP.
3. Press and hold Enter.
The panel displays the IP address of the first network adapter.
4. Press and hold Select to view the next TCP/IP screen.
5. Optional: Repeat step 4 as necessary.
Configuring TCP/IP Settings
You can configure the following settings for each network adapter on the device:
• IP address
• Subnet mask
TS-hx86 User Guide
Basic Operations 49
• Default gateway
• Primary DNS
• Secondary DNS
1. Press Enter or Select.
The panel displays the NAS name and QuTS hero version.
2. Press and hold Enter for two seconds.
The panel displays Main Menu 1.TCP/IP.
3. Press and hold Enter.
The panel displays the IP address of the first network adapter.
4. Press Select repeatedly until the panel displays Enter Network Settings.
5. Press and hold Enter.
The panel displays the configurable network settings.
6. Press Select and Enter to configure the settings.
For details, see Front Panel.
Viewing Drive Information
The LCD panel can display the temperature and capacity of each drive installed in the NAS.
1. Press Enter or Select.
The panel displays the NAS name and QuTS hero version.
2. Press and hold Enter for two seconds.
The panel displays Main Menu 1. TCP/IP.
3. Press Enter repeatedly until the panel displays Main Menu 2. Physical disk.
4. Press and hold Enter.
The panel displays the temperature and capacity of the drive in bay 1.
5. Press and hold Select.
The panel displays the temperature and capacity of the next drive.
6. Optional: Repeat step 5 as necessary.
Viewing Volume Information
The LCD panel can display the name and capacity of each volume.
1. Press Enter or Select.
The panel displays the NAS name and QuTS hero version.
2. Press and hold Enter for two seconds.
The panel displays Main Menu 1. TCP/IP.
3. Press Enter repeatedly until the panel displays Main Menu 3. Volume.
4. Press and hold Enter.
The panel displays the name and capacity of the first volume.
5. Press and hold Select.
TS-hx86 User Guide
Basic Operations 50
The panel displays the name and capacity of the next volume.
6. Optional: Repeat step 5 as necessary.
Viewing System Information
The LCD panel can display the CPU temperature, system temperature, and system fan speed.
1. Press Enter or Select.
The panel displays the NAS name and QuTS hero version.
2. Press and hold Enter for two seconds.
The panel displays Main Menu 1. TCP/IP.
3. Press Enter repeatedly until the panel displays Main Menu 4. System.
4. Press and hold Enter.
The panel displays the CPU and system temperature.
5. Press and hold Select.
The panel displays the system fan speed.
Powering Off the NAS
1. Press Enter or Select.
The panel displays the NAS name and QuTS hero version.
2. Press and hold Enter for two seconds.
The panel displays Main Menu 1. TCP/IP.
3. Press Enter repeatedly until the panel displays Main Menu 5. Shut down.
4. Press and hold Enter.
The NAS powers off.
Restarting the NAS
1. Press Enter or Select.
The panel displays the NAS name and QuTS hero version.
2. Press and hold Enter for two seconds.
The panel displays Main Menu 1. TCP/IP.
3. Press Enter repeatedly until the panel displays Main Menu 6. Reboot.
4. Press and hold Enter.
The NAS restarts.
LCD Error Messages
System Message Description
Sys. Fan Failed System fan has failed.
Sys. Overheat System has overheated.
HDD Overheat Drive has overheated.
CPU Overheat CPU has overheated.
TS-hx86 User Guide
Basic Operations 51
System Message Description
Network Lost LAN 1 and LAN 2 disconnected in failover or load-
balancing mode.
LAN [number] Lost LAN [number] has disconnected.
HDD Failure Drive has failed.
Vol [number] Full Volume is full.
HDD Ejected Drive has ejected.
Vol [number] Degraded Volume [number] is in degrade mode.
Vol [number] Unmounted Volume [number] has unmounted.
Vol [number] Inactive Volume [number] is inactive.
LEDs
LEDs indicate the system status and related information when the device is powered on. The following LED
information applies only when the drive is correctly installed and when the device is connected to the
network or to a host.
For details on the location of the LEDs, see Components.
TS-hx86 User Guide
Basic Operations 52
LED Status Description
System Status Flashes green and red
alternately every 0.5
seconds
• The drive is being formatted.
• The device is being initialized.
• The operating system is being updated.
• RAID rebuilding is in progress.
• Online RAID Capacity Expansion is in progress.
• Online RAID Level Migration is in progress.
• The firmware is being updated.
Important
When updating the firmware, do not remove
the power cord or USB cable, and do not
force-exit the application.
Red • The drive is invalid.
• The disk volume has reached its full capacity.
• The disk volume is about to reach its full capacity.
• The system fan is not functioning.
• An error occurred when accessing (read/write) the
data.
• A bad sector is detected on the hard drive.
• The device is in degraded read-only mode (two
member drives failed in RAID 5 or RAID 6 but the data
can still be read).
• A hardware self-test error occurred.
Flashes red every 0.5
seconds
The device is in degraded mode (one member drive failed
in RAID 1, RAID 5, or RAID 6).
Green The device is ready.
Flashes green every 0.5
seconds
• The device is not configured.
• A drive is not formatted.
Off • All drives are in standby mode.
• The device is powered off.
Drive Flashes red The data is being accessed and a read/write error occurs
during the process.
Red A drive read/write error occurred.
Flashes green Data is being accessed.
Green The drive is ready.
Off No drive was detected.
TS-hx86 User Guide
Basic Operations 53
LED Status Description
M.2 Drive Flashes red The data is being accessed and a read/write error occurs
during the process.
Red A drive read/write error occurred.
Flashes green Data is being accessed.
Green The drive is ready.
Off No drive was detected.
M.2 Drive Status Green The drive is ready.
Red A drive read/write error occurred.
Flashes red 5 times per
second
The drive is being located in the operating system.
Off No drive was detected.
2.5 Gigabit
Speed LAN
Green The network connection is operating at 2.5 Gbps.
Orange The network connection is operating at 1 Gbps.
Off • The network connection is operating at 100 Mbps.
• There is no network connection.
2.5 Gigabit
Activity LAN
Orange A network connection has been established.
Flashes orange The device is being accessed from the network.
Off There is no network connection.
USB One Touch
Copy
Flashes blue every 0.5
seconds
• A USB device connected to the front USB port is
detected.
• A USB device connected to the front USB port is being
removed from the device.
• A USB device connected to the front USB port is being
accessed.
Blue A USB device is detected in the front USB port.
Off No USB device is detected.
Audio Alert
Duration Frequency Description
Short beep (0.5 seconds) 1 • The NAS is starting up.
• The NAS is shutting down.
• The NAS is being reset (reset button).
Short beep (0.5 seconds) 3 • The user tried to copy the NAS data to the
external storage device from the front USB port,
but the data cannot be copied.
• The NAS has completed a firmware update.
TS-hx86 User Guide
Basic Operations 54
Duration Frequency Description
Long beep (1.5 seconds) 3 (every 5 minutes) The system fan is not functioning.
2 • The storage pool is about to reach full capacity.
• The storage pool has reached full capacity.
• The drives are in degraded mode.
• The user started the drive rebuilding process.
• A drive is plugged in or out.
1 • The NAS was powered off by force shutdown
(hardware shutdown).
• The NAS was powered on successfully and is
ready.
TS-hx86 User Guide
Basic Operations 55
5. Troubleshooting
This chapter describes basic troubleshooting information.
Forcing Qfinder Pro or myQNAPcloud to Locate the NAS
If Qfinder Pro or myQNAPcloud is unable to locate the NAS during QuTS hero installation, the drives or data
may be faulty.
1. Power off the NAS.
2. Remove all drives.
3. Power on the NAS.
4. Locate the NAS using Qfinder Pro or myQNAPcloud.
5. Reinsert the drives.
6. Continue with the QuTS hero installation.
Hot-swapping Failed Drives
The NAS supports hot-swapping of drives in the following situations:
RAID Type Number of Disks Situation
RAID 1 2 One member drive fails
RAID 5 ≥ 3 One member drive fails
RAID 6 ≥ 4 One or two member drives fail
RAID 10 ≥ 4 (Must be an even number) One or two member drives in two different pairs fail.
RAID 50 ≥ 6 One disk per subgroup fails.
RAID 60 ≥ 8 Two disks per subgroup fail.
Triple Mirror Multiple of 3. (For example, 3,
6, 9, 12 disks and so forth.)
One or two member drives fail.
RAID-TP ≥ 5 One, two, or three member drives fail.
1. Log on toQuTS hero.
2. Go to Main Menu > Storage & Snapshots > Storage > Disks/VJBOD .
3. Locate the failed drive.
4. Prepare a new hard drive with a capacity that is the same as or larger than the failed hard drive.
5. Remove the failed drive from the device.
6. Wait for 20 seconds or until the device beeps twice.
7. Remove the failed drive from the drive tray.
8. Insert the new drive into the drive tray.
9. Install the new drive.
The NAS beeps twice.
TS-hx86 User Guide
Troubleshooting 56
10. Go to Main Menu > Storage & Snapshots > Storage Space .
11. Locate the volume that contains the new drive and then verify that the status is Rebuilding.
Recovering Unintentionally Removed Healthy Drives
The NAS supports exclusive RAID recovery technology to recover failed RAID disk volumes from
unintentional disconnection or removal of drives. Users can recover an inactive RAID 1, RAID 5, RAID 6,
RAID 10, RAID 50, RAID 60, triple mirror, and RAID-TP volume from degraded mode.
Disk Volume RAID
Recovery
Support
Number of Disks Maximum Number of Removed Drives
RAID 0 Yes ≥ 2 N/A
RAID 1 Yes 2 1
RAID 5 Yes ≥ 3 1
RAID 6 Yes ≥ 4 2
RAID 10 No ≥ 4 (Must be an even
number)
One or two member drives in two different
pairs fail.
RAID 50 Yes ≥ 6 One disk per subgroup fails.
RAID 60 Yes ≥ 8 Two disks per subgroup fail.
Triple Mirror Yes Multiple of 3. (For example,
3, 6, 9, 12 disks and so
forth.)
2
RAID-TP Yes ≥ 5 3
Support and Other Resources
QNAP provides the following resources:
Resource URL
Documentation https://docs.qnap.com
Compatibility List https://www.qnap.com/compatibility/
NAS Migration Compatibility https://www.qnap.com/en/nas-migration
Expansion Unit Compatibility http://www.qnap.com/go/compatibility-expansion
Service Portal https://service.qnap.com
Product Support Status https://www.qnap.com/product/eol.php
Downloads https://download.qnap.com
Community Forum https://forum.qnap.com
QNAP Accessories Store https://shop.qnap.com/
TS-hx86 User Guide
Troubleshooting 57
6. Glossary
myQNAPcloud
Provides various remote access services such as DDNS and myQNAPcloud Link
myQNAPcloud Link
Enables you to access the NAS over the internet without configuring complex port forwarding settings
QuTS hero
QNAP NAS operating system featuring ZFS file system
Qfinder Pro
QNAP utility that lets you locate and access QNAP NAS devices in your local area network
Cloud Key
Unique 8-digit code assigned to each NAS device
TS-hx86 User Guide
Glossary 58
7. Notices
This chapter provides information about warranty, disclaimers, licensing, and federal regulations.
Limited Warranty
QNAP offers limited warranty service on our products. Your QNAP-branded hardware product is warranted
against defects in materials and workmanship for a period of one (1) year or more from the date printed on
the invoice. ("Warranty Period"). Please review your statutory rights at www.qnap.com/warranty, which may
be amended from time to time by QNAP in its discretion.
Disclaimer
Information in this document is provided in connection with products of QNAP Systems, Inc. (the "QNAP").
No license, express or implied, by estoppels or otherwise, to any intellectual property rights is granted by this
document. Except as provided in QNAP's terms and conditions of sale for such products, QNAP assumes no
liability whatsoever, and QNAP disclaims any express or implied warranty, relating to sale and/or use of
QNAP products including liability or warranties relating to fitness for a particular purpose, merchantability, or
infringement of any patent, copyright or other intellectual property right.
QNAP products are not intended for use in medical, life saving, life sustaining, critical control or safety
systems, or in nuclear facility applications.
In no event shall QNAP’s liability exceed the price paid for the product from direct, indirect, special,
incidental, or consequential damages resulting from the use of the product, its accompanying software, or its
documentation. QNAP makes no warranty or representation, expressed, implied, or statutory, with respect to
its products or the contents or use of this documentation and all accompanying software, and specifically
disclaims its quality, performance, merchantability, or fitness for any particular purpose. QNAP reserves the
right to revise or update its products, software, or documentation without obligation to notify any individual or
entity.
Back up the system periodically to avoid any potential data loss is recommended. QNAP disclaims any
responsibility of all sorts of data loss or recovery.
Should you return any components of the package of QNAP products such as NAS (Network Attached
Storage) for refund or maintenance, make sure they are carefully packed for shipping. Any form of damages
due to improper packaging will not be compensated.
All the features, functionality, and other product specifications are subject to change without prior notice or
obligation. Information contained herein is subject to change without notice.
Further, the ® or ™ symbols are not used in the text.
GNU Public License
Version 3, 29 June 2007
Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not
allowed.
Preamble
The GNU General Public License is a free, copy left license for software and other kinds of works.
The licenses for most software and other practical works are designed to take away your freedom to share
and change the works. By contrast, the GNU General Public License is intended to guarantee your freedom
to share and change all versions of a program--to make sure it remains free software for all its users. We, the
TS-hx86 User Guide
Notices 59
Free Software Foundation, use the GNU General Public License for most of our software; it applies also to
any other work released this way by its authors. You can apply it to your programs, too.
When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are
designed to make sure that you have the freedom to distribute copies of free software (and charge for them if
you wish), that you receive source code or can get it if you want it, that you can change the software or use
pieces of it in new free programs, and that you know you can do these things.
To protect your rights, we need to prevent others from denying you these rights or asking you to surrender
the rights. Therefore, you have certain responsibilities if you distribute copies of the software, or if you modify
it: responsibilities to respect the freedom of others.
For example, if you distribute copies of such a program, whether gratis or for a fee, you must pass on to the
recipients the same freedoms that you received. You must make sure that they, too, receive or can get the
source code. And you must show them these terms so they know their rights.
Developers that use the GNU GPL protect your rights with two steps: (1) assert copyright on the software,
and (2) offer you this License giving you legal permission to copy, distribute and/or modify it.
For the developers' and authors' protection, the GPL clearly explains that there is no warranty for this free
software. For both users' and authors' sake, the GPL requires that modified versions be marked as changed,
so that their problems will not be attributed erroneously to authors of previous versions.
Some devices are designed to deny users access to install or run modified versions of the software inside
them, although the manufacturer can do so. This is fundamentally incompatible with the aim of protecting
users' freedom to change the software. The systematic pattern of such abuse occurs in the area of products
for individuals to use, which is precisely where it is most unacceptable. Therefore, we have designed this
version of the GPL to prohibit the practice for those products. If such problems arise substantially in other
domains, we stand ready to extend this provision to those domains in future versions of the GPL, as needed
to protect the freedom of users.
Finally, every program is threatened constantly by software patents. States should not allow patents to
restrict development and use of software on general-purpose computers, but in those that do, we wish to
avoid the special danger that patents applied to a free program could make it effectively proprietary. To
prevent this, the GPL assures that patents cannot be used to render the program non-free.
The precise terms and conditions for copying, distribution and modification follow.
Terms and Conditions
1. Definitions.
“This License” refers to version 3 of the GNU General Public License.
“Copyright” also means copyright-like laws that apply to other kinds of works, such as semiconductor
masks.
“The Program” refers to any copyrightable work licensed under this License. Each licensee is
addressed as “you”. “Licensees” and “recipients” may be individuals or organizations.
To “modify” a work means to copy from or adapt all or part of the work in a fashion requiring copyright
permission, other than the making of an exact copy. The resulting work is called a “modified version” of
the earlier work or a work “based on” the earlier work.
A “covered work” means either the unmodified Program or a work based on the Program.
To “propagate” a work means to do anything with it that, without permission, would make you directly or
secondarily liable for infringement under applicable copyright law, except executing it on a computer or
modifying a private copy. Propagation includes copying, distribution (with or without modification),
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An interactive user interface displays “Appropriate Legal Notices” to the extent that it includes a
convenient and prominently visible feature that (1) displays an appropriate copyright notice, and (2)
TS-hx86 User Guide
Notices 60
tells the user that there is no warranty for the work (except to the extent that warranties are provided),
that licensees may convey the work under this License, and how to view a copy of this License. If the
interface presents a list of user commands or options, such as a menu, a prominent item in the list
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5. Conveying Verbatim Copies.
TS-hx86 User Guide
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You may convey verbatim copies of the Program's source code as you receive it, in any medium,
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only if you received the object code with such an offer, in accord with subsection 6b.
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offer equivalent access to the Corresponding Source in the same way through the same place at
no further charge. You need not require recipients to copy the Corresponding Source along with
TS-hx86 User Guide
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the object code. If the place to copy the object code is a network server, the Corresponding
Source may be on a different server (operated by you or a third party) that supports equivalent
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8. Additional Terms.
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shall be treated as though they were included in this License, to the extent that they are valid under
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When you convey a copy of a covered work, you may at your option remove any additional permissions
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added by you to a covered work, for which you have or can give appropriate copyright permission.
Notwithstanding any other provision of this License, for material you add to a covered work, you may (if
authorized by the copyright holders of that material) supplement the terms of this License with terms:
TS-hx86 User Guide
Notices 63
a. Disclaiming warranty or limiting liability differently from the terms of sections 15 and 16 of this
License; or
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or in the Appropriate Legal Notices displayed by works containing it; or
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However, if you cease all violation of this License, then your license from a particular copyright holder is
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holder notifies you of the violation by some reasonable means, this is the first time you have received
notice of violation of this License (for any work) from that copyright holder, and you cure the violation
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Termination of your rights under this section does not terminate the licenses of parties who have
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10.
10. Acceptance Not Required for Having Copies.
You are not required to accept this License in order to receive or run a copy of the Program. Ancillary
propagation of a covered work occurring solely as a consequence of using peer-to-peer transmission to
receive a copy likewise does not require acceptance. However, nothing other than this License grants
you permission to propagate or modify any covered work. These actions infringe copyright if you do not
accept this License. Therefore, by modifying or propagating a covered work, you indicate your
acceptance of this License to do so.
11. Automatic Licensing of Downstream Recipients.
Each time you convey a covered work, the recipient automatically receives a license from the original
licensors, to run, modify and propagate that work, subject to this License. You are not responsible for
enforcing compliance by third parties with this License.
TS-hx86 User Guide
Notices 64
An “entity transaction” is a transaction transferring control of an organization, or substantially all assets
of one, or subdividing an organization, or merging organizations. If propagation of a covered work
results from an entity transaction, each party to that transaction who receives a copy of the work also
receives whatever licenses to the work the party's predecessor in interest had or could give under the
previous paragraph, plus a right to possession of the Corresponding Source of the work from the
predecessor in interest, if the predecessor has it or can get it with reasonable efforts.
You may not impose any further restrictions on the exercise of the rights granted or affirmed under this
License. For example, you may not impose a license fee, royalty, or other charge for exercise of rights
granted under this License, and you may not initiate litigation (including a cross-claim or counterclaim in
a lawsuit) alleging that any patent claim is infringed by making, using, selling, offering for sale, or
importing the Program or any portion of it.
12. Patents.
A “contributor” is a copyright holder who authorizes use under this License of the Program or a work on
which the Program is based. The work thus licensed is called the contributor's “contributor version”.
A contributor's “essential patent claims” are all patent claims owned or controlled by the contributor,
whether already acquired or hereafter acquired, that would be infringed by some manner, permitted by
this License, of making, using, or selling its contributor version, but do not include claims that would be
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definition, “control” includes the right to grant patent sublicenses in a manner consistent with the
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Each contributor grants you a non-exclusive, worldwide, royalty-free patent license under the
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In the following three paragraphs, a “patent license” is any express agreement or commitment, however
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If you convey a covered work, knowingly relying on a patent license, and the Corresponding Source of
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the Corresponding Source to be so available, or (2) arrange to deprive yourself of the benefit of the
patent license for this particular work, or (3) arrange, in a manner consistent with the requirements of
this License, to extend the patent license to downstream recipients. “Knowingly relying” means you
have actual knowledge that, but for the patent license, your conveying the covered work in a country, or
your recipient's use of the covered work in a country, would infringe one or more identifiable patents in
that country that you have reason to believe are valid.
If, pursuant to or in connection with a single transaction or arrangement, you convey, or propagate by
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work, then the patent license you grant is automatically extended to all recipients of the covered work
and works based on it.
A patent license is “discriminatory” if it does not include within the scope of its coverage, prohibits the
exercise of, or is conditioned on the non-exercise of one or more of the rights that are specifically
granted under this License. You may not convey a covered work if you are a party to an arrangement
with a third party that is in the business of distributing software, under which you make payment to the
third party based on the extent of your activity of conveying the work, and under which the third party
grants, to any of the parties who would receive the covered work from you, a discriminatory patent
license (a) in connection with copies of the covered work conveyed by you (or copies made from those
copies), or (b) primarily for and in connection with specific products or compilations that contain the
covered work, unless you entered into that arrangement, or that patent license was granted, prior to 28
March 2007.
Nothing in this License shall be construed as excluding or limiting any implied license or other defenses
to infringement that may otherwise be available to you under applicable patent law.
13. No Surrender of Others' Freedom.
TS-hx86 User Guide
Notices 65
If conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the
conditions of this License, they do not excuse you from the conditions of this License. If you cannot
convey a covered work so as to satisfy simultaneously your obligations under this License and any
other pertinent obligations, then as a consequence you may not convey it at all. For example, if you
agree to terms that obligate you to collect a royalty for further conveying from those to whom you
convey the Program, the only way you could satisfy both those terms and this License would be to
refrain entirely from conveying the Program.
14. Use with the GNU Affero General Public License.
Notwithstanding any other provision of this License, you have permission to link or combine any
covered work with a work licensed under version 3 of the GNU Affero General Public License into a
single combined work, and to convey the resulting work. The terms of this License will continue to apply
to the part which is the covered work, but the special requirements of the GNU Affero General Public
License, section 13, concerning interaction through a network will apply to the combination as such.
15. Revised Versions of this License.
The Free Software Foundation may publish revised and/or new versions of the GNU General Public
License from time to time. Such new versions will be similar in spirit to the present version, but may
differ in detail to address new problems or concerns.
Each version is given a distinguishing version number. If the Program specifies that a certain numbered
version of the GNU General Public License “or any later version” applies to it, you have the option of
following the terms and conditions either of that numbered version or of any later version published by
the Free Software Foundation. If the Program does not specify a version number of the GNU General
Public License, you may choose any version ever published by the Free Software Foundation.
If the Program specifies that a proxy can decide which future versions of the GNU General Public
License can be used, that proxy's public statement of acceptance of a version permanently authorizes
you to choose that version for the Program.
Later license versions may give you additional or different permissions. However, no additional
obligations are imposed on any author or copyright holder as a result of your choosing to follow a later
version.
16. Disclaimer of Warranty.
THERE IS NO WARRANTY FOR THE PROGRAM, TO THE EXTENT PERMITTED BY APPLICABLE
LAW. EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR
OTHER PARTIES PROVIDE THE PROGRAM “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO
THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU. SHOULD THE PROGRAM
PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY SERVICING, REPAIR OR
CORRECTION.
17. Limitation of Liability.
IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY
COPYRIGHT HOLDER, OR ANY OTHER PARTY WHO MODIFIES AND/OR CONVEYS THE
PROGRAM AS PERMITTED ABOVE, BE LIABLE TO YOU FOR DAMAGES, INCLUDING ANY
GENERAL, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE
OR INABILITY TO USE THE PROGRAM (INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR
DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES
OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS), EVEN IF
SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES.
18. Interpretation of Sections 16 and 17.
If the disclaimer of warranty and limitation of liability provided above cannot be given local legal effect
according to their terms, reviewing courts shall apply local law that most closely approximates an
absolute waiver of all civil liability in connection with the Program, unless a warranty or assumption of
liability accompanies a copy of the Program in return for a fee.
TS-hx86 User Guide
Notices 66
END OF TERMS AND CONDITIONS
CE Notice
This QNAP NAS complies with CE Compliance Class B.
FCC Notice
FCC Class B Notice
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired
operation.
Note
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/television technician for help.
Important
Any modifications made to this device that are not approved by QNAP Systems, Inc. may
void the authority granted to the user by the FCC to operate this equipment.
TS-hx86 User Guide
Notices 67
VCCI Notice
VCCI–B
BSMI Notice
SJ/T 11364-2006
本产品符合中国 RoHS 标准。以下表格标示此产品中某有毒物质的含量符合中国
RoHS 标准规定的限量要求。
本产品上会附有”环境友好使用期限”的标签，此期限是估算这些物质”不会有泄漏或突变”的年限。本产品
可能包含有较短的环境友好使用期限的可替换元件，像是电池或灯管，这些元件将会单独标示出来。
部件名称 有毒有害物质或元素
铅
(Pb)
汞
(Hg)
镉
(Cd)
六价铬
(CR(VI))
多溴联苯
(PBB)
多溴二苯醚
(PBDE)
壳体 0 0 0 0 0 0
显示 0 0 0 0 0 0
印刷电路板 0 0 0 0 0 0
金属螺帽 0 0 0 0 0 0
电缆组装 0 0 0 0 0 0
风扇组装 0 0 0 0 0 0
电力供应组装 0 0 0 0 0 0
电池 0 0 0 0 0 0
O: 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ/T11363-2006 标准规定的限量要求以下。
TS-hx86 User Guide
Notices 68
部件名称 有毒有害物质或元素
铅
(Pb)
汞
(Hg)
镉
(Cd)
六价铬
(CR(VI))
多溴联苯
(PBB)
多溴二苯醚
(PBDE)
X: 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ/T11363-2006 标准规定的限量要求。
TS-hx86 User Guide
Notices 69