Table of Contents
- Table of Contents
- Safety Warnings
- CPU and Memory Specifications
- Power Button and Reset Button Behavior
- USB One Touch Copy
- LED and Alarm Buzzer Specifications
- Beep alarm: All NAS models
- Hot-swap Hard Drives
- Upgrade Memory on QNAP NAS (RAM Module Installation)
- Expansion Card Installation
- RAID Recovery
- Technical Support
- Appendix A: Product Compliance Class
- GNU GENERAL PUBLIC LICENSE
QNAP TVS-682T User Manual
Displayed below is the user manual for TVS-682T by QNAP which is a product in the NAS & Storage Servers category. This manual has pages.
Related Manuals
2016/03/29
QNAP Turbo NAS
TVS-X82 & TVS-X82T
Hardware User Manual
© 2016. QNAP Systems, Inc. All Rights Reserved.
2
Thank you for choosing QNAP products! This user manual provides description of the
hardware of the Turbo NAS and relevant guideline of certain functions. Please read carefully
and strictly adhere to the instructions of the manual.
This user manual is applicable to the following Turbo NAS models:
TVS-682-PT-8G, TVS-682-i3-8G, TVS-882-i3-8G, TVS-882-i5-16G,
TVS-882-i5-16G-450W, TVS-1282-i3-8G, TVS-1282-i5-16G, TVS-1282-i7-32G,
TVS-1282-i5-16G-450W, TVS-1282-i7-32G-450W, TVS-682T-i3-8G, TVS-882T-i5-16G,
TVS-1282T-i5-16G, TVS-1282T-i7-32G
NOTE
The “Turbo NAS” is hereafter referred to as “NAS”.
The product you purchased may not support certain functions dedicated to specific
models.
All features, functionality, and other product specifications are subject to change
without prior notice or obligation.
Information presented is subject to change without notice.
No part of this publication may be reproduced, stored in a retrieval system, or
transmitted, in any form or by any means, mechanical, electronic, photocopying,
recording, or otherwise, without prior written permission of QNAP Systems, Inc.
QNAP and the QNAP logo are registered trademarks of QNAP Systems, Inc. Other
products and company names mentioned herein may be the trademarks of their
respective companies.
3
DISCLAIMER
In no event shall QNAP Systems, Inc. (QNAP) liability exceed the price paid for the product
from direct, indirect, special, incidental, or consequential damages resulting from the use
of the product, its accompanying software, or its documentation. QNAP makes no warranty
or representation, expressed, implied, or statutory, with respect to its products or the
contents or use of this documentation and all accompanying software, and specifically
disclaims its quality, performance, merchantability, or fitness for any particular purpose.
QNAP reserves the right to revise or update its products, software, or documentation
without obligation to notify any individual or entity.
Note:
1. Back up your system periodically to avoid any potential data loss. QNAP disclaims any
responsibility of all sorts of data loss or recovery.
2. Should you return any components of the NAS package for refund or maintenance,
make sure they are carefully packed for shipping. Any form of damages due to
improper packaging will not be compensated.
4
Regulatory Notice
FCC Notice
The QNAP NAS complies with different FCC compliance classes. Please refer to 0 for details.
Once the class of the device is determined, refer to the following corresponding statement.
=======================================================
FCC Class A Notice
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may
cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency
energy, and if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference, in which case the user will be required to
correct the interference at his own expense.
Modifications: Any modifications made to this device that are not approved by QNAP
Systems, Inc. may void the authority granted to the user by the FCC to operate this
equipment.
5
FCC Class B Notice
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may
cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/television technician for help.
Modifications: Any modifications made to this device that are not approved by QNAP
Systems, Inc. may void the authority granted to the user by the FCC to operate this
equipment.
CE NOTICE
The QNAP NAS complies with different CE compliance classes. Please refer to Appendix A:
Product Compliance Class for details.
6
SJ/T 11364-2006
本产品符合中国 RoHS 标准。以下表格标示此产品中某有毒物质的含量符合中国 RoHS 标准规定的限量
要求。
本产品上会附有”环境友好使用期限”的标签，此期限是估算这些物质”不会有泄漏或突变”的年限。本产
品可能包含有较短的环境友好使用期限的可替换元件，像是电池或灯管，这些元件将会单独标示出来。
部件名称
有毒有害物质或元素
铅
(Pb)
汞
(Hg)
镉
(Cd)
六价铬
(CR(VI))
多溴联苯
(PBB)
多溴二苯醚
(PBDE)
壳体
O
O
O
O
O
O
显示
O
O
O
O
O
O
印刷电路板
O
O
O
O
O
O
金属螺帽
O
O
O
O
O
O
电缆组装
O
O
O
O
O
O
风扇组装
O
O
O
O
O
O
电力供应组
装
O
O
O
O
O
O
电池
O
O
O
O
O
O
O: 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ/T11363-2006 标准规定的限量要求以
下。
X: 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ/T11363-2006 标准规定的限量
要求。
7
Symbols in this document
Warning
This icon indicates the instructions must be strictly followed.
Failure to do so could result in injury to human body or death.
Caution
This icon indicates the action may lead to disk clearance or loss OR
failure to follow the instructions could result in data damage, disk
damage, or product damage.
8
Table of Contents
Table of Contents ............................................................................................... 8
Safety Warnings ................................................................................................. 9
Chapter 1. CPU and Memory Specifications ................................................... 10
Chapter 2. Power Button and Reset Button Behavior .................................... 16
Chapter 3. USB One Touch Copy .................................................................... 17
Chapter 4. LED and Alarm Buzzer Specifications ........................................... 18
Chapter 5. Beep alarm: All NAS models ......................................................... 20
Chapter 6. Hot-swap Hard Drives .................................................................. 21
6.1 INSTALL HARD DRIVES ................................................................................ 22
6.2 INSTALL M.2 SSDS ................................................................................... 23
6.3 HOT-SWAP HARD DRIVES ............................................................................. 25
Chapter 7. Upgrade Memory on QNAP NAS (RAM Module Installation) .......... 26
Chapter 8. Expansion Card Installation ......................................................... 30
Chapter 9. RAID Recovery ............................................................................. 36
Technical Support ............................................................................................ 38
Appendix A: Product Compliance Class ............................................................. 39
GNU GENERAL PUBLIC LICENSE ....................................................................... 40
9
Safety Warnings
1. The NAS can operate normally in the temperature of 0ºC–40ºC (32ºF -104ºF) and
relative humidity of 5%–95%. Please make sure the environment is well-ventilated.
2. The power cord and devices connected to the NAS must provide correct supply voltage
(100W, 90–264V).
3. Do not place the NAS in direct sunlight or near chemicals. Make sure the temperature
and humidity of the environment are in optimized level.
4. Unplug the power cord and all connected cables before cleaning. Wipe the NAS with a
dry towel. Do not use chemical or aerosol to clean the NAS.
5. Do not place any objects on the NAS for the server’s normal operation and to avoid
overheat.
6. Use the flat head screws in the product package to lock the hard disks in the NAS when
installing hard disks for proper operation.
7. Do not place the NAS near any liquid.
8. Do not place the NAS on any uneven surface to avoid falling off and damage.
9. Make sure the voltage is correct in the location where the NAS is installed. Contact the
distributor or the local power supply company for the information.
10. Do not place any object on the power cord.
11. Do not attempt to repair the NAS in any occasions. Improper disassembly of the
product may expose the users to electric shock or other risks. For any enquiries,
please contact the distributor.
12. The chassis NAS models should only be installed in the server room and maintained by
the authorized server manager or IT administrator. The server room is locked by key
or keycard access and only certified staff is allowed to enter the server room.
Warning:
Danger of explosion if battery is incorrectly replaced. Replace only with the same or
equivalent type recommended by the manufacturer. Dispose of used batteries
according to the manufacturer’s instructions.
Do NOT touch the fan inside the system to avoid serious injuries.
10
Chapter 1. CPU and Memory Specifications
Caution: Modifying the hardware, software, or firmware of the QNAP products will
void the warranty. QNAP is not responsible for any form of damage or loss of data caused
by modding the QNAP products. Users should bear their own risks of all sorts of possible
data loss or system instabilities due to changing the hardware parts, modifying the default
system firmware or installing any unauthorized third party applications on QNAP products.
System
TVS-682-PT-8G
TVS-682-i3-8G
CPU
Intel® Pentium® Processor G4400
Dual core 3.30 GHz
Intel® Core™ i3-6100 Processor
Dual core 3.70 GHz
Memory
8GB DDR4 2133 RAM
(Expandable RAM, up to 32GB)
Flash
512MB (USB DOM)
CPU
replaceable?
No
Memory
replaceable?
✔ (Compatible with DDR4 RAM)
Number of
U-DIMM slots
4
Number of
hard drive
slots
6
Number of
M.2 SSD slots
2
Number of
PCIe slots
2
Number of
Gigabit
network ports
4
IR sensor
✔ (QNAP remote control: RM-IR002)
Power output
250W
11
System
TVS-882-i3-8G
TVS-882-i5-16G
TVS-882-i5-16G-450W
CPU
Intel ® Core™ i3-6100
Processor
Dual core 3.70 GHz
Intel® Core™ i5-6500 Processor Quad core
3.6 GHz
Memory
8GB DDR4 2133 RAM
(Expandable RAM, up to
32GB)
16GB DDR4 2133 RAM
(Expandable RAM, up to 32GB)
Flash
512MB (USB DOM)
CPU
replaceable?
No
Memory
replaceable?
✔ (Compatible with DDR4 RAM)
Number of
U-DIMM slots
4
Number of
hard drive
slots
8
Number of
M.2 SSD slots
2
Number of
PCIe slots
2
Number of
Gigabit
network ports
4
IR sensor
✔ (QNAP remote control: RM-IR002)
Power output
250W
450W
12
System
TVS-1282-i3-8G
TVS-1282-i5-16G
TVS-1282-i7-32G
CPU
Intel ® Core™ i3-6100
Processor
Dual core 3.70 GHz
Intel® Core™ i5-6500
Processor
Quad core 3.6 GHz
Intel® Core™ i7-6700
Processor
Quad core 3.4 GHz
Memory
8GB DDR4 2133 RAM
(Expandable RAM, up to
32GB)
16GB DDR4 2133 RAM
(Expandable RAM, up to
32GB)
32GB DDR4 2133 RAM
(Expandable RAM, up to
32GB)
Flash
512MB (USB DOM)
CPU
replaceable?
No
Memory
replaceable?
✔ (Compatible with DDR4 RAM)
Number of
U-DIMM slots
4
Number of
hard drive
slots
12
Number of
M.2 SSD slots
2
Number of
PCIe slots
3
Number of
Gigabit
network ports
4
IR sensor
✔ (QNAP remote control: RM-IR002)
Power output
250W
13
System
TVS-1282-i5-16G-450W
TVS-1282-i7-32G-450W
CPU
Intel® Core™ i5-6500 Processor Quad
core 3.6 GHz
Intel® Core™ i7-6700 Processor Quad
core 3.4 GHz
Memory
16GB DDR4 2133 RAM
(Expandable RAM, up to 32GB)
32GB DDR4 2133 RAM
(Expandable RAM, up to 32GB)
Flash
512MB (USB DOM)
CPU
replaceable?
No
Memory
replaceable?
✔ (Compatible with DDR4 RAM)
Number of
U-DIMM slots
4
Number of
hard drive
slots
12
Number of
M.2 SSD slots
2
Number of
PCIe slots
3
Number of
Gigabit
network ports
4
IR sensor
✔ (QNAP remote control: RM-IR002)
Power output
450W
14
System
TVS-682T-i3-8G
TVS-882T-i5-16G
CPU
Intel® Core™ i3-6100 Processor
Dual core 3.70 GHz
Intel® Core™ i5-6500 Processor Quad
core 3.6 GHz
Memory
8GB DDR4 2133 RAM
(Expandable RAM, up to 32GB)
16GB DDR4 2133 RAM
(Expandable RAM, up to 32GB)
Flash
512MB (USB DOM)
CPU
replaceable?
No
Memory
replaceable?
✔ (Compatible with DDR4 RAM)
Number of
U-DIMM slots
4
Number of
hard drive
slots
6
8
Number of
M.2 SSD slots
2
Number of
Gigabit
network ports
2 x 10 GBase-T & 4 x GbE LAN ports
Thunderbolt2
ports
2
IR sensor
✔ (QNAP remote control: RM-IR002)
Power output
250W
15
System
TVS-1282T-i5-16G
TVS-1282T-i7-32G
CPU
Intel® Core™ i5-6500 Processor
Quad core 3.6 GHz
Intel® Core™ i7-6700 Processor Quad
core 3.4 GHz
Memory
16GB DDR4 2133 RAM
(Expandable RAM, up to 32GB)
32GB DDR4 2133 RAM
(Expandable RAM, up to 32GB)
Flash
512MB (USB DOM)
CPU
replaceable?
No
Memory
replaceable?
✔ (Compatible with DDR4 RAM)
Number of
U-DIMM slots
4
Number of
hard drive
slots
12
Number of
M.2 SSD slots
2
Number of
Gigabit
network ports
2 x 10 GBase-T & 4 x GbE LAN ports
Thunderbolt2
ports
2
PCIe slots
1 x PCIe Gen.3 x 8
IR sensor
✔ (QNAP remote control: RM-IR002)
Power output
250W
16
Chapter 2. Power Button and Reset Button Behavior
Power button: Press to turn on or turn off.
System
Power button
(Turn on)
Power button
(Hardware turn
off)
Power button
(Force turn off)
All models
Press once
1.5 sec
5 sec
Reset button: Press to reset the system settings.
System
Basic system reset
(1 beep)
Advanced system reset
(2 beeps)
All models
3 sec
10 sec
Basic system reset (3 sec)
Press the reset button for 3 seconds, a beep sound will be heard. The following settings
are reset to default:
System administration password: admin
TCP/IP configuration: Obtain the IP address settings automatically via DHCP
TCP/IP configuration: Disable Jumbo Frame
TCP/IP configuration: If port trunking is enabled (dual LAN models only), the port
trunking mode will be reset to “Active Backup (Failover)”.
System Port: 8080 (system service port)
Security Level: Low (Allow all connections)
LCD panel password: (blank)*
VLAN will be disabled.
Service binding: All the NAS services run on all available network interfaces.
*This feature is only provided by the NAS models with LCD panels. Please visit
http://www.qnap.com for details.
Advanced system reset (10 sec)
Press the reset button for 10 seconds; you will hear two beeps at the third and the tenth
seconds. The NAS will reset all the system settings to default as it does by web-based
system reset in “Control Panel” > “System Settings” > “Backup / Restore” > “Restore to
Factory Default” except all the data are reserved. The settings such as the users, user
groups, and the network share folders previously created will be cleared. To retrieve the
old data after the advanced system reset, create the same network share folders on the
NAS and the data will be accessible again.
17
Chapter 3. USB One Touch Copy
This feature is only provided by NAS models with a USB One Touch Copy button. Please visit
http://www.qnap.com for more details.
System
Number of seconds (press the one
touch copy button to trigger data
copy)
All NAS models
0.5 sec
Data Copy by the Front USB Port
The NAS supports instant data backup from a USB device to the NAS or the other way round
by using the front one touch copy button. To use this function, follow these steps:
1. Make sure at least one hard drive is installed and formatted on the NAS. The default
network share Qusb or Usb will be created.
2. Turn on the NAS.
3. Configure the behavior of the Copy button in “Backup Station” > “External Backup” >
“USB one touch copy”.
4. Connect the USB storage device to the front USB port of the NAS.
5. Press the Copy button. The USB LED will flash and the data will be copied to or from
the USB device according to the NAS settings.
Note: This feature adopts incremental backup. After the first time backing up data, the
NAS will only copy files that have changed since the last backup.
18
Chapter 4. LED and Alarm Buzzer Specifications
The LED indicators of the NAS indicate the system status and information. When the NAS is
turned on, check the following items to make sure the system status is normal. Note that
the following LED information is applicable only when users have properly installed the hard
drive, and connected the NAS to the network and the power supply.
LED
Color
LED Status
Description
System
Status
Red/
Green
Flashes green
and red
alternately
every 0.5 sec
1. The hard drive on the NAS is being
formatted.
2. The NAS is being initialized.
3. The system firmware is being updated.
4. RAID rebuilding is in process.
5. Online RAID capacity expansion is in
process.
6. Online RAID level migration is in process.
Red
1. The hard drive is invalid.
2. The disk volume has reached its full
capacity.
3. The disk volume is going to be full.
4. The system fan is out of function.
5. An error occurs when accessing
(read/write) the disk data.
6. A bad sector is detected on the hard
drive.
7. The NAS is in degraded read-only mode
(2 member drives fail in a RAID 5 or RAID
6 configuration, the disk data can still be
read).
8. Hardware self-test error.
Flashes red
every 0.5 sec
The NAS is in degraded mode (one member
drive fails in RAID 1, RAID 5 or RAID 6
configuration).
Flashes green
every 0.5 sec
1. The NAS is starting up.
2. The NAS is not configured.
3. A hard disk drive is not formatted.
Green
The NAS is ready.
Off
All the hard drives on the NAS are in standby
mode.
LAN
Orange
Orange
The disk data is being accessed from the
network and a read/write error occurs during
the process.
19
LED
Color
LED Status
Description
Flashes
orange
The NAS is connected to the network.
USB**
Blue
Flashes blue
every 0.5 sec
1. A USB device (connected to the front USB
port) is being detected.
2. A USB device (connected to the front USB
port) is being removed from the NAS.
3. The USB device (connected to the front
USB port of the NAS) is being accessed.
4. The data is being copied to or from the
external USB or eSATA device.
Blue
A front USB device is detected (after the
device is mounted).
Off
1. No USB device is detected.
2. The NAS has finished copying the data to
or from the USB device connected to the
front USB port.
HDD
Red/
Green
Flashes red
The NAS is being accessed from the network.
Red
A hard drive read/write error occurs.
Flashes green
The disk data is being accessed.
Green
The hard drive can be accessed.
20
Chapter 5. Beep alarm: All NAS models
The beep alarm can be disabled in “Control Panel” > “System Settings” > “Hardware”.
Beep sound
Number of Times
Description
Short beep (0.5 sec)
1
1. The NAS is starting up.
2. The NAS is being shut down
(software shutdown).
3. The user presses the reset button to
reset the NAS.
4. The system firmware has been
updated.
Short beep (0.5 sec)
3
The NAS data cannot be copied to the
external storage device from the front
USB port.
Long beep (1.5 sec)
3, every 5 min
The system fan is out of function.
Long beep (1.5 sec)
2
1. The disk volume is going to be full.
2. The disk volume has reached its full
capacity.
3. The hard drives on the NAS are in
degraded mode.
4. The user starts the hard drive
rebuilding process.
5. A hard drive is plugged in or out.
1
1. The NAS is turned off by force
shutdown (hardware shutdown).
2. The NAS has been turned on and is
ready.
21
Chapter 6. Hot-swap Hard Drives
The QNAP NAS is compatible with 2.5-inch/3.5-inch SATA hard drives from major hard
drive brands. For the updated hard drive compatibility list, please visit
http://www.qnap.com.
Caution:
QNAP disclaims any responsibility for product damage/malfunction or data
loss/recovery due to misuse or improper installation of hard disks in any occasions for
any reasons.
Note that if a hard drive (new or used) which has never been installed on the NAS
before is installed, the hard drive will be formatted and partitioned automatically and all
the disk data will be cleared.
Before starting, please ensure that you turn off the NAS, disconnect the power adaptor,
network cable(s), and also remove any other device/cable that is attached to the NAS.
Please ensure that you wear an antistatic wrist strap during the entire process to
prevent electrostatic discharge. The crocodile clip should be connected to the ground.
System
Supports
3.5-inch
SATA Hard
Drives
Supports
2.5-inch
SATA Hard
Drives
Supports
SSD
Supports
M.2 SSD
Supports
Hot-swappi
ng Hard
Drives
(RAID 1 or
above only)
TVS-682-PT-8G,
TVS-682-i3-8G,
TVS-882-i3-8G,
TVS-882-i5-16G,
TVS-882-i5-16G-450W,
TVS-1282-i3-8G,
TVS-1282-i5-16G,
TVS-1282-i7-32G,
TVS-1282-i5-16G-450W,
TVS-1282-i7-32G-450W,
TVS-682T-i3-8G,
TVS-882T-i5-16G,
Yes
Yes
Yes
Yes
Yes
22
System
Supports
3.5-inch
SATA Hard
Drives
Supports
2.5-inch
SATA Hard
Drives
Supports
SSD
Supports
M.2 SSD
Supports
Hot-swappi
ng Hard
Drives
(RAID 1 or
above only)
TVS-1282T-i5-16G,
TVS-1282T-i7-32G
6.1 Install Hard Drives
Follow the below steps to install hard drives on the NAS.
1. Pull down the hard drive lock to release the lock mechanism, press the tray button
then the lever will pop out, pull out the trays.
2. Install the HDDs
a. For 2.5” SSDs, slide the SSD into the slot until the SSD leans against the bearing
surface, then press down the SSD until you hear a “click” and make sure the SSD
is held in place by four clips.
b. For 3.5” HDDs, remove both brackets (pinch the end marked “pull” to pull and
separate the bracket) from the tray. Place the hard drive on the tray and clip-in
both brackets.
c. For 2.5” HDDs, only remove the bracket next to the 2.5” screw holes (they are
23
marked on the bottom of the tray.) Secure the three screws in the back of the
hard drive tray.
3. Insert the hard drive trays into the NAS all the way to the rear and push the lever back
until you hear a click then pull up the tray lock to ensure the tray is completely fixed in
the system.
6.2 Install M.2 SSDs
Follow the below steps to install M.2 SSDs in the NAS.
1. Loosen the screws from the rear to remove the cover (TVS-682 series: 3 screws;
TVS-882 series: 6 screws; TVS-1282 series: 7 screws.)
The above figure is shown as demonstration only.
2. Unplug the cable that is connected to the motherboard, loosen the screw on the fan
24
module, press down the hook and then pull out the module.
3. The TVS-x82 series has two M.2 SSD slots and supports 4 different M.2 SSD sizes
(2242, 2260, 2280 and 22110). Move and fasten the riser screw to the appropriate
position according to your M.2 SSD size. Then insert the M.2 SSD to the slot and
secure it in place with the supplied screws.
4. Reinstall the fan module and fasten its screw, reconnect the cable, put the cover back
and fasten all the screws.
25
6.3 Hot-swap Hard Drives
The NAS supports hot-swapping hard drives if 1 member drive crashes in RAID 1 or 1–2
member drives crash in RAID 5 or RAID 6. Follow these steps to hot-swap hard drives if a
member drive fails in a RAID configuration.
1. Log into the NAS and check the storage pool status in “Storage Manager” > “Storage
Pools”.
2. The storage pool status should be “Warning” and RAID group status should be
“Degraded”.
3. Prepare a new hard drive to replace the failed one. The capacity of the new hard drive
should be the same as or larger than the failed hard drive.
4. Unplug the failed drive from the NAS. Wait about 20 seconds or until the NAS beeps
twice.
5. Remove the failed drive from the drive tray.
6. Install the new hard drive on the drive tray. Insert it into the NAS.
7. The server should beep for 1.5 seconds twice.
8. Check the volume status on the web administration page. The volume should be
rebuilding.
Warning: It is strongly recommended to turn off the NAS before replacing hard
drives to reduce the risk of electric shock.
26
Chapter 7. Upgrade Memory on QNAP NAS (RAM Module
Installation)
Warning:
The following instructions should only be performed by an authorized and trained
technician.
Strictly adhere to the instructions to install a RAM module on the NAS. Failure to do so
could result in injury to human body or death.
Before starting, please ensure that you turn off the NAS, disconnect the power
adaptor, network cable(s), and also remove any other device/cable that is attached to
the NAS.
Please ensure that you wear an antistatic wrist strap during the entire process to
prevent electrostatic discharge. The crocodile clip should be connected to the ground.
When installing two memory modules, it is recommended to use the same size and
ideally use the same type/model for both slots.
QNAP provides different RAM modules (optional purchase) for users to upgrade the
memory of their NAS.
Follow these steps to install an extra memory module on the NAS.
1. Loosen the screws from the rear to remove the cover (TVS-682 series: 3 screws;
TVS-882 series: 6 screws; TVS-1282 series: 7 screws.)
27
The above figure is shown as demonstration only.
2. Remove the case cover of the NAS.
3. Unplug the cable that is connected to the motherboard, loosen the screw on the fan
module, press down the hook and then pull out the module.
28
4. Pull the retention clips on each side so that the module can be removed. Remove the
installed memory modules.
Note: The maximum supported memory is 32GB combined.
5. Press down the memory module to the slot and until it clips into place. Ensure the
memory module sits properly with the clips in place. Install the upgraded module in
either the blue or black slots.
29
6. Reinstall the fan module and reconnect the cable to the motherboard, Close the case
cover and fasten the screws. Connect the power adaptor and cables back to the NAS.
7. To check that the memory module is recognized by the NAS, power up the NAS and log
into the web interface as an administrator. Go to “System Status” > “System
Information” and check the total memory in “Hardware Information”.
30
Chapter 8. Expansion Card Installation
Warning:
The following instructions should only be performed by an authorized and trained
technician.
Strictly adhere to the instructions to install a network expansion card on the NAS.
Failure to do so could result in injury to human body or death.
Before starting, please ensure that you turn off the NAS, disconnect the power
adaptor, network cable(s), and also remove any other device/cable that is attached to
the NAS.
Before installing the network expansion card, put on an antistatic wrist strap to
prevent electrostatic discharge. The crocodile clip should be connected to the ground.
Some NAS models provide expansion slots for network expansion. Insert an extra network
expansion card (optional purchase) to the motherboard of the NAS to increase the network
connectivity options. Please refer to the compatibility list at: http://qnap.com/compatibility
The TVS-x82T series includes a dual-port 10GBase-T network expansion card and dual-port
Thunderbolt 2 card, The TVS-x82 series provides empty PCIe slots for the user to install
expansion cards as required.
To do so, follow the below steps:
1. Loosen the screws from the rear to remove the cover (TVS-682 series: 3 screws;
TVS-882 series: 6 screws; TVS-1282 series: 7 screws.) Remove the case cover of the
NAS.
2. Install expansion cards
31
a. To use Gen.3 x 4 or Gen.3 x 8 PCIe slot (TVS-1282)
i. Turn the NAS to the CPU side and loosen the screw to remove the bracket.
ii. Grasp the edge of the expansion card. Align the notch on the gold edge of the
card with the notch in the PCIe slot. Insert the expansion card to the PCIe
slot until it cannot go any further.
iii. Fasten the screw to keep the expansion.
32
iv. Install the fan module, close the case cover, and fasten the screws. Connect
the power adaptor and cables to the NAS.
v. To check that the expansion card is recognized by the NAS, power up the
NAS, log into the web interface as an administrator, and go to “System
Administration”.
b. To use Gen.3 x 16 or Gen.3 x 8 PCIe slot (TVS-1282)
i. Turn the NAS to the system side and loosen the screw to remove the bracket.
ii. Grasp the edge of the expansion card. Align the notch on the gold edge of the
33
card with the notch in the PCIe slot. Insert the expansion card to the PCIe
slot until it cannot go any further.
iii. Fasten the screw to keep the expansion card in place.
iv. Install the fan module, close the case cover, and fasten the screws. Connect
the power adaptor and cables to the NAS.
v. To check that the expansion card is recognized by the NAS, power up the
NAS, log into the web interface as an administrator, and go to “System
Administration”.
c. To install a graphics card in a Gen.3 x 8 PCIe slot (TVS-1282)
i. Turn the NAS on its side, loosen the screw, and remove the bracket.
ii. Grasp the edge of the graphics card. Align the notch on the gold edge of the
card with the notch in the PCIe slot. Insert the graphics card into the PCIe
slot until it cannot go any further.
34
iii. Fasten the screws to completely fix the graphic card.
iv. Find the power cable as identified in the below marked area. Connect the
power cable to graphic card.
35
v. Install the fan module, close the case cover, and fasten the screws. Connect
the power adaptor and cables to the NAS.
vi. To check that the graphics card is recognized by the NAS, power on the NAS,
login as an administrator, and go to “System Administration”.
36
Chapter 9. RAID Recovery
The QNAP NAS supports recovery of a failed RAID group from unintentional disconnection
or removal of the hard drives from the system. Users can recover an inactive RAID 1, RAID
5, or RAID 6 group to degraded mode, or an inactive RAID 0 and JBOD configuration to
normal.
Disk volume
Supports RAID recovery
Maximum number of disk
removal allowed
Single
No
-
JBOD
Yes
1 or more
RAID 0
Yes
1 or more
RAID 1
Yes
1 or 2
RAID 5
Yes
2 or more
RAID 6
Yes
3 or more
RAID 10
No
-
Follow the steps below to recover an inactive RAID group on the NAS:
1. Make sure the volume status of the RAID group is “Not active”.
2. Install the same hard drives, which have been formerly removed from the NAS, back to
the same hard drive slots.
3. Go to “Storage Manager” > “Storage Pools”. Select the degraded or inactive RAID
group. Click “Manage” > “Recover”.
4. Wait for about 1 minute for the process to complete. When finished, the NAS data can
be accessed.
Note:
After recovering a RAID 1, RAID 5, or RAID 6 RAID group from “not active” to degraded
mode by RAID recovery, users can read or write the volume normally. The volume
status will be recovered to normal after synchronization.
If the disconnected drive member is damaged, the RAID recovery function will not
work.
37
Standard
RAID 5
QNAP RAID 5
Standard
RAID 6
QNAP RAID 6
Degraded mode
N-1
N-1
N-1 & N-2
N-1 & N-2
Read only
protection (for
immediate data
backup & hard
drive
replacement)
N/A
N-1, bad blocks
found in the
surviving drives of
the array.
N/A
N-2, bad blocks
found in the
surviving drives of
the array.
RAID recovery
(RAID status: Not
active)
N/A
If re-inserting all
the original hard
disk drives to the
NAS and they can
be spun up,
identified,
accessed, and the
hard drive
superblock is not
damaged.
N/A
If re-inserting all
the original hard
disk drives to the
NAS and they can
be spun up,
identified,
accessed, and the
hard drive
superblock is not
damaged).
RAID crash
N-2
N-2 failed hard
drive and any of
the remaining hard
drives cannot be
spun up or
identified or
accessed.
N-3
N-3 and any of the
remaining hard
drives cannot be
spun up or
identified or
accessed.
N = Number of hard disk drives in the array
38
Technical Support
QNAP provides dedicated online support and customer service via instant messenger.
Online Support: http://www.qnap.com
Skype: qnapskype
Forum: http://forum.qnap.com
Technical Support in the USA and Canada:
Email: q_supportus@qnap.com
TEL: +1-909-595-2782
Address: 168 University Parkway, Pomona CA 91768
Service Hours: 08:00-17:00 (GMT- 08:00 Pacific Time, Monday to Friday)
39
Appendix A: Product Compliance Class
NAS Models
FCC
CE
TVS-682-PT-8G, TVS-682-i3-8G,
TVS-882-i3-8G, TVS-882-i5-16G,
TVS-882-i5-16G-450W,
TVS-1282-i3-8G, TVS-1282-i5-16G,
TVS-1282-i7-32G,
TVS-1282-i5-16G-450W,
TVS-1282-i7-32G-450W,
TVS-682T-i3-8G, TVS-882T-i5-16G,
TVS-1282T-i5-16G, TVS-1282T-i7-32G
Class B
Class B
40
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In the following three paragraphs, a “patent license” is any express agreement or
commitment, however denominated, not to enforce a patent (such as an express
permission to practice a patent or covenant not to sue for patent infringement). To “grant”
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enforce a patent against the party.
If you convey a covered work, knowingly relying on a patent license, and the Corresponding
Source of the work is not available for anyone to copy, free of charge and under the terms
of this License, through a publicly available network server or other readily accessible
means, then you must either (1) cause the Corresponding Source to be so available, or (2)
arrange to deprive yourself of the benefit of the patent license for this particular work, or (3)
arrange, in a manner consistent with the requirements of this License, to extend the patent
license to downstream recipients. “Knowingly relying” means you have actual knowledge
that, but for the patent license, your conveying the covered work in a country, or your
recipient's use of the covered work in a country, would infringe one or more identifiable
patents in that country that you have reason to believe are valid.
If, pursuant to or in connection with a single transaction or arrangement, you convey, or
propagate by procuring conveyance of, a covered work, and grant a patent license to some
of the parties receiving the covered work authorizing them to use, propagate, modify or
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automatically extended to all recipients of the covered work and works based on it.
A patent license is “discriminatory” if it does not include within the scope of its coverage,
prohibits the exercise of, or is conditioned on the non-exercise of one or more of the rights
that are specifically granted under this License. You may not convey a covered work if you
are a party to an arrangement with a third party that is in the business of distributing
software, under which you make payment to the third party based on the extent of your
activity of conveying the work, and under which the third party grants, to any of the parties
who would receive the covered work from you, a discriminatory patent license (a) in
connection with copies of the covered work conveyed by you (or copies made from those
copies), or (b) primarily for and in connection with specific products or compilations that
51
contain the covered work, unless you entered into that arrangement, or that patent license
was granted, prior to 28 March 2007.
Nothing in this License shall be construed as excluding or limiting any implied license or
other defenses to infringement that may otherwise be available to you under applicable
patent law.
12. No Surrender of Others' Freedom.
If conditions are imposed on you (whether by court order, agreement or otherwise) that
contradict the conditions of this License, they do not excuse you from the conditions of this
License. If you cannot convey a covered work so as to satisfy simultaneously your
obligations under this License and any other pertinent obligations, then as a consequence
you may not convey it at all. For example, if you agree to terms that obligate you to collect
a royalty for further conveying from those to whom you convey the Program, the only way
you could satisfy both those terms and this License would be to refrain entirely from
conveying the Program.
13. Use with the GNU Affero General Public License.
Notwithstanding any other provision of this License, you have permission to link or combine
any covered work with a work licensed under version 3 of the GNU Affero General Public
License into a single combined work, and to convey the resulting work. The terms of this
License will continue to apply to the part which is the covered work, but the special
requirements of the GNU Affero General Public License, section 13, concerning interaction
through a network will apply to the combination as such.
14. Revised Versions of this License.
The Free Software Foundation may publish revised and/or new versions of the GNU General
Public License from time to time. Such new versions will be similar in spirit to the present
version, but may differ in detail to address new problems or concerns.
Each version is given a distinguishing version number. If the Program specifies that a
certain numbered version of the GNU General Public License “or any later version” applies
to it, you have the option of following the terms and conditions either of that numbered
version or of any later version published by the Free Software Foundation. If the Program
does not specify a version number of the GNU General Public License, you may choose any
version ever published by the Free Software Foundation.
If the Program specifies that a proxy can decide which future versions of the GNU General
52
Public License can be used, that proxy's public statement of acceptance of a version
permanently authorizes you to choose that version for the Program.
Later license versions may give you additional or different permissions. However, no
additional obligations are imposed on any author or copyright holder as a result of your
choosing to follow a later version.
15. Disclaimer of Warranty.
THERE IS NO WARRANTY FOR THE PROGRAM, TO THE EXTENT PERMITTED BY APPLICABLE
LAW. EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR
OTHER PARTIES PROVIDE THE PROGRAM “AS IS” WITHOUT WARRANTY OF ANY KIND,
EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE
ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU.
SHOULD THE PROGRAM PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY
SERVICING, REPAIR OR CORRECTION.
16. Limitation of Liability.
IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL
ANY COPYRIGHT HOLDER, OR ANY OTHER PARTY WHO MODIFIES AND/OR CONVEYS THE
PROGRAM AS PERMITTED ABOVE, BE LIABLE TO YOU FOR DAMAGES, INCLUDING ANY
GENERAL, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE
USE OR INABILITY TO USE THE PROGRAM (INCLUDING BUT NOT LIMITED TO LOSS OF
DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD
PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS),
EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES.
17. Interpretation of Sections 15 and 16.
If the disclaimer of warranty and limitation of liability provided above cannot be given local
legal effect according to their terms, reviewing courts shall apply local law that most closely
approximates an absolute waiver of all civil liability in connection with the Program, unless
a warranty or assumption of liability accompanies a copy of the Program in return for a fee.
END OF TERMS AND CONDITIONS