Table of Contents
QNAP TVS-951X User Manual
Displayed below is the user manual for TVS-951X by QNAP which is a product in the NAS & Storage Servers category. This manual has pages.
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TVS-951X
User Guide
Document Version: 1
21/05/2018
Contents
1. Preface
About This Guide.......................................................................................................................................... 3
Audience.......................................................................................................................................................3
Document Conventions................................................................................................................................ 3
2. Product Overview
About the TVS-951X.....................................................................................................................................4
Hardware Specifications............................................................................................................................... 4
Package Contents........................................................................................................................................ 6
Components................................................................................................................................................. 6
Front Panel...............................................................................................................................................7
Rear Panel................................................................................................................................................7
Front Drive Numbering............................................................................................................................. 8
Installation Requirements............................................................................................................................. 8
Setting Up the NAS.......................................................................................................................................8
3. Installation and Configuration
Hardware Installation.................................................................................................................................. 10
Drive Installation.....................................................................................................................................10
Replacing Memory Modules...................................................................................................................17
QTS Installation.......................................................................................................................................... 22
Installing QTS Using Qfinder Pro........................................................................................................... 22
Installing QTS Using the Cloud Key....................................................................................................... 24
Installing QTS Using an HDMI Connection............................................................................................ 25
4. Basic Operations
Power Button.............................................................................................................................................. 27
Reset Button............................................................................................................................................... 27
USB One Touch Copy Button..................................................................................................................... 27
LEDs........................................................................................................................................................... 28
Beep Alarm................................................................................................................................................. 29
5. Troubleshooting
Forcing Qfinder Pro or myQNAPcloud to Locate the NAS......................................................................... 30
Hot-swapping Failed Drives........................................................................................................................30
Recovering Unintentionally Removed Healthy Drives................................................................................ 31
Support and Other Resources.................................................................................................................... 31
6. Glossary
CloudKey.................................................................................................................................................... 32
CloudLink....................................................................................................................................................32
myQNAPcloud............................................................................................................................................ 32
myQNAPcloud ID........................................................................................................................................32
Qfinder Pro................................................................................................................................................. 32
QTS.............................................................................................................................................................32
7. Notices
Limited Warranty.........................................................................................................................................33
Disclaimer................................................................................................................................................... 33
GNU Public License....................................................................................................................................33
TVS-951X User Guide
1
FCC Notice................................................................................................................................................. 41
CE Notice....................................................................................................................................................41
SJ/T 11364-2006.........................................................................................................................................42
2
1. Preface
About This Guide
This guide provides information on the QNAP TVS-951X NAS and step-by-step instructions on installing the
hardware. It also provides instructions on basic operations and troubleshooting information.
Audience
This document is intended for consumers and storage administrators. This guide assumes that the user has
a basic understanding of storage and backup concepts.
Document Conventions
Symbol Description
Notes provide default configuration settings and other supplementary
information.
Important notes provide information on required configuration settings and other
critical information.
Tips provide recommendations or alternative methods of performing a task or
configuring settings.
Warnings provide information, that when ignored, may result to potential loss,
injury, or even death.
TVS-951X User Guide
Preface 3
2. Product Overview
This chapter provides basic information about the QNAP TVS-951X NAS.
About the TVS-951X
With a reliable dual-core processor, an HDMI port, and 1GbE and 10GBASE-T ports, the TVS-951X
balances its compact size with a powerful feature set adaptable to a range of situations. Accommodating up
to nine storage drives, the TVS-951X meets the storage, backup, restoration, and private cloud needs of
most small to medium-sized businesses. The TVS-951X also features a hardware-accelerated encryption
engine which keeps data secure.
Hardware Specifications
Important
Modifying the hardware or software of your QNAP product invalidates the warranty. QNAP
is not responsible for any damage or data loss caused by unauthorized modifications and
installation of unsupported third-party applications.
Component TVS-951X
Ordering Information
Ordering P/N • TVS-951X-2G
• TVS-951X-8G
Processor
CPU Intel® Celeron® 3865U dual-core 1.8 GHz processor
Architecture 64-bit
Encryption engine AES-NI
Memory
Pre-installed memory • 2 GB RAM: 1 x 2 GB DDR4
• 8 GB RAM: 2 x 4 GB DDR4
Important
• Use only QNAP memory modules to maintain system
performance and stability. For NAS devices with more
than one memory slot, use QNAP modules with identical
specifications.
• Using unsupported modules may degrade performance,
cause errors, or prevent the operating system from
starting.
Total memory slots 2 x SODIMM DDR4
Maximum memory 32 GB (2 x 16 GB)
Flash Memory 512 MB
Storage
Drive bays • 5 x 3.5-inch SATA 6 Gbps bays
• 4 x 2.5-inch SATA 6 Gbps bays
TVS-951X User Guide
Product Overview 4
Component TVS-951X
Drive compatibility • 3.5-inch bays:
• 3.5-inch SATA hard disk drives
• 2.5-inch SATA hard disk drives
• 2.5-inch SATA solid state drives
• 2.5-inch bays:
• 2.5-inch SATA solid state drives
Hot-swappable Yes
Network
10 gigabit Ethernet ports 1 x RJ45
Note
• This port supports 10GbE, 5GbE, 2.5GbE, 1GbE and
100Mbps networking speeds.
• A CAT6a or CAT7 cable is required to achieve 10GbE
speeds (not included).
Gigabit Ethernet ports 1 x RJ45
External I/O Ports & Expansion Slots
USB ports • Front: 1 x USB 3.0 Type-A
Note
You can use the One-Touch Copy button with this port.
• Rear: 3 x USB 3.0 Type-A
HDMI outputs 1 x HDMI v1.4b, up to 4096 x 2304 resolution at 24Hz
Audio • 1 x 3.5 mm line-out jack
• 1 x speaker
Note
You cannot use the speaker and the line-out jack
simultaneously.
Interface
Buttons • Power
• Reset
• USB One Touch Copy
IR sensor 1
Note
The QNAP RM-IR004 remote control is an optional separate
purchase.
Dimensions
Form factor Tower
TVS-951X User Guide
Product Overview 5
Component TVS-951X
Dimensions (H x W x D) 182 x 225 x 224 mm ( 7.17 x 8.86 x 8.82 inch)
Net weight 3.53 kg (7.78 lbs)
Other
Power supply unit 120W, 100-240V AC, 50/60Hz
System battery CR2032 lithium battery (3V, 225mAh)
Warning
When replacing the system battery, only use the same
battery type as the existing one to avoid explosions.
Sound level 17.6 dBA
Note
The sound level was tested at a bystander position, which is
within one meter from the NAS. The test NAS operated at low
speed with the maximum number of drives installed.
Fans 1 x 140 mm, 12V
Warning
To avoid serious injuries, do not touch the fans while the NAS
is connected to a power source.
Operating temperature 0 to 40˚C (32 to 104˚F)
Relative humidity • Non-condensing relative humidity: 5 to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
Security slot Kensington security slot
Tip
Model specifications are subject to change without prior notice. To see the latest
specifications, go to https://www.qnap.com.
Package Contents
Item Quantity
TVS-951X NAS 1
AC power adapter 1
Power cord 1
Ethernet cable 2
Screws for 2.5-inch drives 24
Screws for 3.5-inch drives 32
Quick Installation Guide (QIG) 1
Components
TVS-951X User Guide
Product Overview 6
Front Panel
No. Component No. Component
1 Status LED 5 IR sensor
2 LAN LED 6 Power button
3 USB LED 7 USB One Touch Copy button
4 Drive LEDs 8 USB One Touch Copy port
Rear Panel
No. Component No. Component
1 Reset button 6 USB 3.0 Type-A ports
TVS-951X User Guide
Product Overview 7
No. Component No. Component
2 3.5 mm speaker jack 7 Kensington security slot
3 10GBASE-T RJ45 port 8 Power input
4 Gigabit Ethernet RJ45 port 9 System fan
5 HDMI Port 10 Speaker
Front Drive Numbering
Installation Requirements
Category Item
Environment • Room temperature: 0 to 40˚C (32 to 104˚F)
• Non-condensing relative humidity: 5 to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
• Flat, anti-static surface with no exposure to direct sunlight, liquids,
and chemicals
Hardware and peripherals • Storage drives
For details on compatible drives, go to https://www.qnap.com/
compatibility/.
• Network cable
Tools • Phillips #1 or #2 screwdriver
• Anti-static wrist strap
Setting Up the NAS
1. Place your NAS device in an environment that meets the requirements.
For details, see Installation Requirements.
2. Install the drives.
TVS-951X User Guide
Product Overview 8
For details, see the following topics:
•Installing 3.5-inch Hard Drives on 3.5-inch Trays
•Installing 2.5-inch Hard Drives or Solid State Drives on 3.5-inch Trays
•Installing Solid State Drives on Solid State Drive Trays
3. Connect the power cord and all applicable cables.
4. Power on the NAS.
5. Install QTS.
For details, see QTS Installation.
6. Log on to QTS.
TVS-951X User Guide
Product Overview 9
3. Installation and Configuration
This chapter provides specific hardware and firmware installation and configuration steps.
Hardware Installation
This section provides information on installing drives and memory modules.
Drive Installation
The TVS-951X is compatible with 3.5-inch, 2.5-inch hard drives, and 2.5-inch solid state drives.
Installing 3.5-inch Hard Drives on 3.5-inch Trays
Warning
• Installing a drive deletes all data on the drive.
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
1. Power off the NAS.
2. Remove the drive tray.
a. Slide the lock down.
b. Pull the tray handle outward.
c. Pull the tray out.
3. Install a drive on the tray.
a. Remove the fastening panels from the sides of the drive tray.
TVS-951X User Guide
Installation and Configuration 10
b. Place the drive on the tray so that the holes on the sides of the drive are aligned with the holes on
the sides of the tray.
c. Attach the fastening panels to lock the drive to the tray.
d. Optional: Attach the screws to further secure the drive.
TVS-951X User Guide
Installation and Configuration 11
4. Load the tray into the bay.
a. Slide the tray into the drive bay.
b. Push the handle.
c. Slide the lock up.
5. Power on the NAS.
Installing 2.5-inch Hard Drives or Solid State Drives on 3.5-inch Trays
Warning
• Installing a drive deletes all data on the drive.
TVS-951X User Guide
Installation and Configuration 12
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
1. Power off the NAS.
2. Remove the drive tray.
a. Slide the lock down.
b. Pull the tray handle outward.
c. Pull the tray out.
3. Install a drive on the tray.
a. Remove the right fastening panel from the drive tray.
TVS-951X User Guide
Installation and Configuration 13
b. Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes
on the bottom of the tray.
c. Attach the screws to lock the drive to the tray.
4. Load the tray into the bay.
a. Slide the tray into the drive bay.
b. Push the handle.
c. Slide the lock up.
TVS-951X User Guide
Installation and Configuration 14
5. Power on the NAS.
Installing Solid State Drives on Solid State Drive Trays
Warning
• Installing a drive deletes all data on the drive.
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
1. Power off the NAS.
2. Remove the drive tray.
a. Slide the lock to the right.
b. Pull the tray handle outward.
c. Pull the tray out.
TVS-951X User Guide
Installation and Configuration 15
3. Install a drive on the tray.
a. Align the SATA connector on the drive with the opening at the end of the tray.
b. Place the drive on the tray.
4. Load the tray into the bay.
a. Slide the tray into the drive bay.
b. Push the handle.
c. Slide the lock to the left.
TVS-951X User Guide
Installation and Configuration 16
5. Power on the NAS.
Replacing Memory Modules
Important
Use only QNAP memory modules to maintain system performance and stability. You can
purchase QNAP memory modules from authorized resellers.
Warning
• Only qualified personnel should perform the following steps. Failure to follow
instructions can result in serious injury or death.
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
1. Power off the NAS.
2. Unplug the power cord from the electrical outlet.
3. Disconnect all cables and attached devices.
4. Remove drive trays 1 to 5.
a. Slide the lock down.
b. Pull the tray handle outward.
c. Pull the tray out.
TVS-951X User Guide
Installation and Configuration 17
d. Repeat the process for the remaining trays.
5. Place the NAS on its left side.
TVS-951X User Guide
Installation and Configuration 18
6. Remove the existing memory module.
a. Push the retention clips outward simultaneously to release the module.
b. Hold the module by the edges and then carefully slide it out of the slot.
Warning
Attempting to remove a module that is not completely released may damage the module and
the motherboard.
TVS-951X User Guide
Installation and Configuration 19
7. Install a new module.
a. Align the notch with the ridge in the slot.
b. Insert the module into the slot.
c. Verify that the metal connectors are completely inserted into the slot.
d. Carefully press down on the module until the retention clips lock the module into place.
8. Place the NAS in its normal upright position.
9. Load drive trays 1 to 5 into their drive bays.
a. Slide the tray into the drive bay.
TVS-951X User Guide
Installation and Configuration 20
b. Push the handle.
c. Slide the lock up.
d. Repeat the process for the remaining trays.
10. Connect all cables and external attachments.
11. Power on the NAS.
12. Verify that the module is recognized by the NAS.
a. Log on to QTS as administrator.
b. Go to Control Panel > System > System Status > Hardware Information.
c. Check the value for Total memory.
TVS-951X User Guide
Installation and Configuration 21
QTS Installation
The TVS-951X uses the QNAP QTS operating system. You can install QTS using any of the following
methods.
Method Description Requirements
Qfinder Pro
installation
(Recommended)
If the NAS is connected to your local area
network, you can do the following:
• Locate the NAS using Qfinder Pro.
• Complete the steps in the Smart
Installation Guide wizard.
For details, see Installing QTS Using
Qfinder Pro.
• Computer
• Network cable
• Qfinder Pro installer
Cloud installation If the NAS is connected to the internet,
you can do the following:
• Scan the QR code on the NAS.
• Log into your myQNAPcloud account.
• Use CloudLink to remotely access
your NAS.
• Complete the steps in the Smart
Installation Guide wizard.
For details, see Installing QTS Using the
Cloud Key.
• Computer or mobile device
• Network cable
• myQNAPcloud account
• CloudKey
Local installation If the NAS supports HDMI output, you can
do the following:
• Connect the NAS to the required
hardware.
• Complete the steps in the Smart
Installation Guide wizard.
For details, see Installing QTS Using an
HDMI Connection.
• Monitor
• HDMI cable
• USB keyboard or remote control (not
available on all models)
Installing QTS Using Qfinder Pro
Warning
Installing QTS deletes all data on the drives. Back up your data before proceeding.
1. Power on the NAS.
2. Connect the NAS to your local area network.
3. Run Qfinder Pro on a computer that is connected to the same local area network.
Note
To download Qfinder Pro, go to https://www.qnap.com/utilities.
TVS-951X User Guide
Installation and Configuration 22
4. Locate the NAS in the list and then double-click the name or IP address.
The Smart Installation Guide opens in the default web browser.
5. Click Start Smart Installation Guide.
6. Specify the following information.
•NAS name: Specify a name with 1 to 14 characters. The name supports letters (A to Z, a to z),
numbers (0 to 9), and hyphens (-), but cannot end with a hyphen.
•Password: Specify an administrator password with 1 to 64 characters. The password supports all
ASCII characters.
7. Click Next.
8. Specify the time zone, date, and time.
Tip
QNAP recommends connecting to an NTP server to ensure that the NAS follows the
Coordinated Universal Time (UTC) standard.
9. Click Next.
10. Select Obtain an IP address automatically (DHCP).
11. Click Next.
12. Select the types of devices that you will use to access shared folders on the NAS.
13. Click Next.
14. Select Configure disks later.
Note
For details on configuring disks, see the Storage Manager section of the QTS User Guide.
15. Click Next.
16. Select No.
Note
• Enabling the multimedia functions allows you to install multimedia applications after
configuring the disks in Storage Manager.
• For details on enabling multimedia functions on QTS, see the System Administration
section of the QTS User Guide.
17. Click Next.
18. Review the settings.
19. Click Apply.
A confirmation message appears.
Warning
Clicking Confirm deletes all data on the drive before installing QTS.
20. Click Confirm.
TVS-951X User Guide
Installation and Configuration 23
QTS is installed.
Installing QTS Using the Cloud Key
Warning
Installing QTS deletes all data on the drives. Back up your data before proceeding.
1. Power on the NAS.
2. Connect the NAS to the internet.
3. Go to the QNAP Cloud Installation page using one of the following methods:
• On your computer, go to http://install.qnap.com/.
• Scan the QR code on the NAS using a mobile device.
The web page lists all the uninitialized QNAP NAS devices on the local network.
4. Find your NAS from the list and then click Initialize.
Note
If your NAS is not listed, follow the instructions on the web page to specify the Cloud Key on the
NAS.
The installation wizard opens in the default web browser.
5. Create an account or sign in to myQNAPcloud.
Note
You must return to this page to complete the installation after creating an account.
6. Specify the myQNAPcloud device name for the NAS.
Note
The myQNAPcloud device name is used when remotely accessing the NAS.
7. Optional: Select CloudLink.
Note
• CloudLink allows you to remotely access the NAS without having to configure port
forwarding on your router. You can remotely access the NAS by logging into QTS or by
using mobile apps.
• You can also enable CloudLink by installing the CloudLink app on the NAS.
8. Click Next.
The Smart Installation Guide opens in the default web browser.
9. Click Start Smart Installation Guide.
10. Specify the following information.
•NAS name: Specify a name with 1 to 14 characters. The name supports letters (A to Z, a to z),
numbers (0 to 9), and hyphens (-), but cannot end with a hyphen.
TVS-951X User Guide
Installation and Configuration 24
•Password: Specify an administrator password with 1 to 64 characters. The password supports all
ASCII characters.
11. Click Next.
12. Specify the time zone, date, and time.
Tip
QNAP recommends connecting to an NTP server to ensure that the NAS follows the
Coordinated Universal Time (UTC) standard.
13. Click Next.
14. Select Obtain an IP address automatically (DHCP).
15. Click Next.
16. Select the types of devices that you will use to access shared folders on the NAS.
17. Click Next.
18. Select Configure disks later.
Note
For details on configuring disks, see the Storage Manager section of the QTS User Guide.
19. Click Next.
20. Select No.
Note
• Enabling the multimedia functions allows you to install multimedia applications after
configuring the disks in Storage Manager.
• For details on enabling multimedia functions on QTS, see the System Administration
section of the QTS User Guide.
21. Click Next.
22. Review the settings.
23. Click Apply.
A confirmation message appears.
Warning
Clicking Confirm deletes all data on the drive before installing QTS.
24. Click Confirm.
QTS is installed.
Installing QTS Using an HDMI Connection
Warning
Installing QTS deletes all data on the drives. Back up your data before proceeding.
1. Connect an HDMI monitor to the NAS.
TVS-951X User Guide
Installation and Configuration 25
2. Connect a USB keyboard to the NAS or prepare the QNAP IR remote control (not available on all
models).
3. Power on the NAS.
The Welcome screen of the Smart Installation Guide appears.
4. Select Start Smart Installation Guide.
5. Select No, skip this process.
Enabling the multimedia functions allows you to install multimedia applications after configuring the
disks in Storage Manager.
For details on enabling multimedia functions on QTS, see the System Administration section of the
QTS User Guide.
6. Select Configure later.
For details on configuring disks, see the Storage Manager section of the QTS User Guide.
7. Review the settings.
8. Click Next.
9. Review the settings.
10. Click Next.
The Confirm screen appears.
Warning
Clicking Next deletes all data on the drive before installing QTS.
11. Click Next.
QTS is installed.
TVS-951X User Guide
Installation and Configuration 26
4. Basic Operations
This chapter describes basic NAS operations.
Power Button
Operation User Action Result
Power on Press the button once. The NAS powers on.
Power off Press and hold the button for 1.5
seconds.
The NAS powers off.
Force power off Press and hold the button for 5
seconds.
The NAS shuts down.
Important
Use this method only
when the NAS is
unresponsive.
Reset Button
Operation User Action Result
Basic system reset Press and hold the
button for 3 seconds.
The following settings are reset to default:
• System administrator password: admin
• TCP/IP configuration:
• Obtain IP address settings automatically via
DHCP
• Disable jumbo frames
• If port trunking is enabled (multi-LAN models
only), the port trunking mode is reset to “Active
Backup (Failover)”.
• System port: 8080 (system service port)
• Security level: Low (Allow all connections)
• LCD panel password: (blank)
• VLAN: Disabled
Advanced system
reset
Press and hold the
button for 15 seconds.
The default factory settings are restored.
• To retrieve old data after an advanced system reset,
recreate the previous folder structure on the NAS.
USB One Touch Copy Button
The USB One Touch Copy button allows you to copy data backups from a USB device to the NAS or from
the NAS to a USB device.
This feature supports incremental backups. The NAS only copies files that were modified or added after the
last backup.
TVS-951X User Guide
Basic Operations 27
For details on configuring USB One Touch Copy, see the QTS User Guide.
LEDs
LEDs indicate system status and related information when the NAS is powered on. The following LED
information applies only when the drive is correctly installed and when the NAS is connected to the network.
For details on the location of the LEDs, see Components.
LED Status Description
System Status Flashes green and red
alternately every 0.5
seconds
• The drive is being formatted.
• The NAS is being initialized.
• The operating system is being updated.
• RAID rebuilding is in progress.
• Online RAID Capacity Expansion is in progress.
• Online RAID Level Migration is in progress.
Red • The drive is invalid.
• The disk volume has reached its full capacity.
• The disk volume is about to reach its full capacity.
• The system fan is not functioning.
• An error occurred when accessing (read/write) the
data.
• A bad sector is detected on the hard drive.
• The NAS is in degraded read-only mode (two member
drives failed in RAID 5 or RAID 6 but the data can still
be read).
• Hardware self-test error
Flashes red every 0.5
seconds
The NAS is in degraded mode (one member drive failed in
RAID 1, RAID 5, or RAID 6).
Flashes green every 0.5
seconds
• The NAS is starting up.
• The NAS is not configured.
• A drive is not formatted.
Green The NAS is ready.
Off All drives are in standby mode.
LAN Orange A read/write error occurred while another device is
accessing data.
Flashes orange The NAS is being accessed from the network.
TVS-951X User Guide
Basic Operations 28
LED Status Description
Drive Flashes red The data is being accessed and a read/write error occurs
during the process.
Red A drive read/write error occurred.
Flashes green The data is being accessed.
Green The drive can be accessed.
USB Flashes blue every 0.5 sec • A USB device (connected to the front USB port) is
detected.
• A USB device (connected to the front USB port) is
being removed from the NAS.
• A USB device (connected to the front USB port of the
NAS) is being accessed.
• Data is being copied to or from a USB or eSATA
device.
Blue A USB device is detected in the front USB port.
Off • No USB device is detected.
• The NAS has finished copying data to or from the USB
device connected to the front USB port.
Beep Alarm
Duration Frequency Description
Short beep (0.5 seconds) 1 • The NAS is starting up.
• The NAS is shutting down (software shutdown).
• The user pressed the Reset button.
• The operating system was updated.
3 The user tried to copy the NAS data to the external
storage device from the front USB port, but the data
cannot be copied.
Long beep (1.5 seconds) 3 (every 5 minutes) The system fan is not functioning.
2 • The disk volume is about to reach its full
capacity.
• The disk volume has reached its full capacity.
• The drives are in degraded mode.
• The user started the drive rebuilding process.
• A drive is plugged in or out.
1 • The NAS was powered off by force shutdown
(hardware shutdown).
• The NAS was powered on successfully and is
ready.
TVS-951X User Guide
Basic Operations 29
5. Troubleshooting
This chapter describes basic troubleshooting information.
Forcing Qfinder Pro or myQNAPcloud to Locate the NAS
If Qfinder Pro or myQNAPcloud is unable to locate the NAS during QTS installation, the drives or data may
be faulty.
1. Power off the NAS.
2. Remove all drives.
3. Power on the NAS.
4. Locate the NAS using Qfinder Pro or myQNAPcloud.
5. Reinsert the drives.
6. Continue with the QTS installation.
Hot-swapping Failed Drives
The NAS supports hot-swapping of drives in the following situations:
• RAID 1: One member drive fails
• RAID 5: One member drive fails
• RAID 6: One or two member drives fail
1. Log on to QTS.
2. Go to Main Menu > Storage Manager > Storage > Disks/VJBOD .
3. Locate the failed drive.
4. Prepare a new hard drive with a capacity that is the same as or larger than the failed hard drive.
5. Remove the failed drive from the NAS.
6. Wait for 20 seconds or until the NAS beeps twice.
7. Remove the failed drive from the drive tray.
8. Insert the new drive into the drive tray.
9. Install the new drive.
The NAS beeps twice.
10. Go to Main Menu > Storage Manager > Storage Space .
11. Locate the volume that contains the new drive and then verify that the status is Rebuilding.
TVS-951X User Guide
Troubleshooting 30
Recovering Unintentionally Removed Healthy Drives
The NAS supports exclusive RAID recovery technology to recover failed RAID disk volumes from
unintentional disconnection or removal of drives. Users can recover an inactive RAID 1, RAID 5, or RAID 6
volume to degraded mode, or an inactive RAID 0 and JBOD configuration to normal.
Disk Volume RAID Recovery Support Maximum Number of Removed Drives
Single No N/A
JBOD Yes 1
RAID 0 Yes 1
RAID 1 Yes 1
RAID 5 Yes 2
RAID 6 Yes 3
RAID 10 No N/A
Support and Other Resources
QNAP provides the following resources:
Resource URL
Documentation http://docs.qnap.com
Helpdesk http://helpdesk.qnap.com
Downloads http://download.qnap.com
Community Forum http://forum.qnap.com
TVS-951X User Guide
Troubleshooting 31
6. Glossary
CloudKey
Unique 8-digit code assigned to each NAS device
CloudLink
Enables you to access the NAS over the internet without configuring complex port forwarding settings
myQNAPcloud
Provides various remote access services such as DDNS and CloudLink
myQNAPcloud ID
Email address that was used to register for a myQNAPcloud account
Qfinder Pro
Enables you to locate and access the QNAP NAS devices in your local area network
QTS
QNAP NAS operating system
TVS-951X User Guide
Glossary 32
7. Notices
This chapter provides information about warranty, disclaimers, licensing, and federal regulations.
Limited Warranty
QNAP offers limited warranty service on our products. Your QNAP-branded hardware product is warranted
against defects in materials and workmanship for a period of one (1) year or more from the date printed on
the invoice. ("Warranty Period"). Please review your statutory rights at www.qnap.com/warranty, which may
be amended from time to time by QNAP in its discretion.
Disclaimer
Information in this document is provided in connection with products of QNAP Systems, Inc. (the "QNAP").
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TVS-951X User Guide
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TVS-951X User Guide
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You may convey verbatim copies of the Program's source code as you receive it, in any medium,
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TVS-951X User Guide
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the object code. If the place to copy the object code is a network server, the Corresponding
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TVS-951X User Guide
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a. Disclaiming warranty or limiting liability differently from the terms of sections 15 and 16 of this
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11. Automatic Licensing of Downstream Recipients.
Each time you convey a covered work, the recipient automatically receives a license from the original
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enforcing compliance by third parties with this License.
TVS-951X User Guide
Notices 38
An “entity transaction” is a transaction transferring control of an organization, or substantially all assets
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Nothing in this License shall be construed as excluding or limiting any implied license or other defenses
to infringement that may otherwise be available to you under applicable patent law.
13. No Surrender of Others' Freedom.
TVS-951X User Guide
Notices 39
If conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the
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14. Use with the GNU Affero General Public License.
Notwithstanding any other provision of this License, you have permission to link or combine any
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License, section 13, concerning interaction through a network will apply to the combination as such.
15. Revised Versions of this License.
The Free Software Foundation may publish revised and/or new versions of the GNU General Public
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Each version is given a distinguishing version number. If the Program specifies that a certain numbered
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If the Program specifies that a proxy can decide which future versions of the GNU General Public
License can be used, that proxy's public statement of acceptance of a version permanently authorizes
you to choose that version for the Program.
Later license versions may give you additional or different permissions. However, no additional
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16. Disclaimer of Warranty.
THERE IS NO WARRANTY FOR THE PROGRAM, TO THE EXTENT PERMITTED BY APPLICABLE
LAW. EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR
OTHER PARTIES PROVIDE THE PROGRAM “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO
THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU. SHOULD THE PROGRAM
PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY SERVICING, REPAIR OR
CORRECTION.
17. Limitation of Liability.
IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY
COPYRIGHT HOLDER, OR ANY OTHER PARTY WHO MODIFIES AND/OR CONVEYS THE
PROGRAM AS PERMITTED ABOVE, BE LIABLE TO YOU FOR DAMAGES, INCLUDING ANY
GENERAL, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE
OR INABILITY TO USE THE PROGRAM (INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR
DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES
OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS), EVEN IF
SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES.
18. Interpretation of Sections 16 and 17.
If the disclaimer of warranty and limitation of liability provided above cannot be given local legal effect
according to their terms, reviewing courts shall apply local law that most closely approximates an
absolute waiver of all civil liability in connection with the Program, unless a warranty or assumption of
liability accompanies a copy of the Program in return for a fee.
TVS-951X User Guide
Notices 40
END OF TERMS AND CONDITIONS
FCC Notice
FCC Class B Notice
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired
operation.
Note
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/television technician for help.
Important
Any modifications made to this device that are not approved by QNAP Systems, Inc. may
void the authority granted to the user by the FCC to operate this equipment.
CE Notice
This QNAP NAS complies with CE Compliance Class B.
TVS-951X User Guide
Notices 41
SJ/T 11364-2006
本产品符合中国 RoHS 标准。以下表格标示此产品中某有毒物质的含量符合中国
RoHS 标准规定的限量要求。
本产品上会附有”环境友好使用期限”的标签，此期限是估算这些物质”不会有泄漏或突变”的年限。本产品
可能包含有较短的环境友好使用期限的可替换元件，像是电池或灯管，这些元件将会单独标示出来。
部件名称 有毒有害物质或元素
铅
(Pb)
汞
(Hg)
镉
(Cd)
六价铬
(CR(VI))
多溴联苯
(PBB)
多溴二苯醚
(PBDE)
壳体 0 0 0 0 0 0
显示 0 0 0 0 0 0
印刷电路板 0 0 0 0 0 0
金属螺帽 0 0 0 0 0 0
电缆组装 0 0 0 0 0 0
风扇组装 0 0 0 0 0 0
电力供应组装 0 0 0 0 0 0
电池 0 0 0 0 0 0
O: 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ/T11363-2006 标准规定的限量要求以下。
X: 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ/T11363-2006 标准规定的限量要求。
TVS-951X User Guide
Notices 42