7E2000 SATA Product Manual
Seagate® Technology Support Services
1.0 Introduction
- 1.1 About the Serial ATA interface
2.0 Drive specifications
3.0 Configuring and mounting the drive
4.0 About self-encrypting drives
5.0 Serial ATA (SATA) interface

Seagate ST2000NX0403 User Manual

Displayed below is the user manual for ST2000NX0403 by Seagate which is a product in the Internal Hard Drives category. This manual has pages.

Related Manuals

Seagate ST1000DM003 Manual

Seagate ST2000DM001 Manual

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Seagate Backup Plus Slim 1TB Manual

Seagate 2TB Manual

100827452, Rev. B

November 2017

Standard

models

ST2000NX0243

ST1000NX0303

ST2000NX0253

ST1000NX0313

ST2000NX0403

ST1000NX0423

Self-Encrypting

models

ST2000NX0283

ST1000NX0343

ST2000NX0303

ST1000NX0353

4096

Native

512

Emulation

512

Native

7E2000 SATA Product Manual

Publication number: 100827452, Rev. B November 2017

Seagate, Seagate Technology and the Spiral logo are registered trademarks of Seagate Technology LLC in the United States and/or other countries. Raid Rebuild and SeaTools are either

trademarks or registered trademarks of Seagate Technology LLC or one of its affiliated companies in the United States and/or other countries. The FIPS logo is a certification mark of NIST,

which does not imply product endorsement by NIST, the U.S., or Canadian governments.All other trademarks or registered trademarks are the property of their respective owners.

No part of this publication may be reproduced in any form without written permission of Seagate Technology LLC.

Call 877-PUB-TEK1 (877-782-8351) to request permission.

When referring to drive capacity, one gigabyte, or GB, equals one billion bytes and one terabyte, or TB, equals one trillion bytes. Your computer’s operating system may use a different

standard of measurement and report a lower capacity. In addition, some of the listed capacity is used for formatting and other functions, and thus will not be available for data storage.

Actual quantities will vary based on various factors, including file size, file format, features and application software. Actual data rates may vary depending on operating environment and

other factors. The export or re-export of hardware or software containing encryption may be regulated by the U.S. Department of Commerce, Bureau of Industry and Security (for more

information, visit www.bis.doc.gov), and controlled for import and use outside of the U.S. Seagate reserves the right to change, without notice, product offerings or specifications.

Document Revision History

Revision Date Description of changes

Rev. A 09/29/2017 Initial release.

Rev. B 11/28/2017 25: Updated Table 7: Taiwan - Restricted Substances - Unit row headers = HDD & PCBA

Seagate Exos 7E2000 v3 SATA Product Manual, Rev. B

Contents

Seagate® Technology Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

1.0 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

1.1 About the Serial ATA interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

2.0 Drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

2.1 Specification summary tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

2.2 Formatted capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

2.2.1 LBA mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

2.3 Recording and interface technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

2.4 Start/stop times . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

2.5 Power specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

2.5.1 Power consumption. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

2.5.2 Conducted noise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

2.5.3 Voltage tolerance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

2.5.4 Power-management modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

2.5.5 Extended Power Conditions - PowerChoiceTM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

2.6 Environmental limits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

2.6.1 Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

2.6.2 Humidity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

2.6.3 Effective Altitude (sea level) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

2.6.4 Shock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

2.6.5 Vibration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

2.7 Acoustics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

2.8 Test for Prominent Discrete Tones (PDTs). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

2.9 Electromagnetic immunity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

2.10 Reliability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

2.10.1 Annualized Failure Rate (AFR) and Mean Time Between Failures (MTBF) . . . . . . . . . . . . . 21

2.11 Agency and Safety Certifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

2.11.1 Safety certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

2.11.2 European Union (EU) CE Marking Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

2.11.3 Australian RCM Compliance Mark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

2.11.4 Canada ICES-003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

2.11.5 South Korean KC Certification Mark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

2.11.6 Morocco Commodity Mark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

2.11.7 Taiwanese BSMI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

2.11.8 FCC verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

2.12 Environmental protection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

2.12.1 European Union Restriction of Hazardous Substance Law. . . . . . . . . . . . . . . . . . . . . . . . . . . 24

2.12.2 Restriction of Hazardous Substances in Electrical and Electronic Equipment . . . . . . . . . 24

2.12.3 China Requirements —China RoHS 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

2.12.4 Taiwan Requirements — Taiwan RoHS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

2.13 Corrosive environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

2.14 Product warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Seagate Exos 7E2000 v3 SATA Product Manual, Rev. B

Contents

3.0 Configuring and mounting the drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

3.1 Handling and static-discharge precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

3.2 Configuring the drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

3.3 Serial ATA cables and connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

3.4 Drive mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

3.4.1 Mechanical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

4.0 About self-encrypting drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

4.1 Data encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

4.2 Controlled access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

4.2.1 Admin SP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

4.2.2 Locking SP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

4.2.3 Default password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

4.3 Random number generator (RNG). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

4.4 Drive locking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

4.5 Data bands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

4.6 Cryptographic erase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

4.7 Authenticated firmware download . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

4.8 Power requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

4.9 Supported commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

4.10 RevertSP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

4.11 ATA Security Erase Unit Command on SED SATA drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

4.12 Sanitize Device - CRYPTO SCRAMBLE EXT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

5.0 Serial ATA (SATA) interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

5.1 Hot-Plug compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

5.2 Serial ATA device plug connector pin definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

5.3 Supported ATA commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

5.3.1 Identify Device command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

5.3.2 Set Features command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

5.3.3 S.M.A.R.T. commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Seagate Exos 7E2000 v3 SATA Product Manual, Rev. B 4

Figures

Figure 1. 2TB Typical 12V & 5V startup and operation current profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Figure 2. 1TB Typical 12V & 5V startup and operation current profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Figure 3. Location of the HDA temperature check point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Figure 4. Attaching SATA cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Figure 5. Breather hole location - top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Figure 6. Mounting configuration dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Seagate Exos 7E2000 v3 SATA Product Manual, Rev. B 5

For information regarding online support and services, visit: http://www.seagate.com/contacts/

For information regarding Warranty Support, visit: http://www.seagate.com/support/warranty-and-replacements/

For information regarding data recovery services, visit: http://www.seagate.com/services-software/recover/

For Seagate OEM, Distribution partner and reseller portals, visit: http://www.seagate.com/partners/

Seagate® Technology Support Services

Seagate Exos 7E2000 v3 SATA Product Manual, Rev. B 6

1.0 Introduction

This manual describes the functional, mechanical and interface specifications for the following

Seagate® Exos™ 7E2000 SATA model drives:.

These drives provide the following key features:

• 128 MB data buffer.

• 7200 RPM spindle speed.

• Full-track multiple-sector transfer capability without local processor intervention.

• High instantaneous (burst) data-transfer rates (up to 600MB per second).

• Native Command Queuing with command ordering to increase performance in demanding applications.

• Perpendicular recording technology provides the drives with increased areal density.

• PowerChoice™ for selectable power savings

• SeaTools™ diagnostic software performs a drive self-test that eliminates unnecessary drive returns.

• State-of-the-art cache and on-the-fly error-correction algorithms.

• Support for S.M.A.R.T. drive monitoring and reporting.

• Supports latching SATA cables and connectors.

• Top Cover Attached motor for excellent vibration tolerance

• Worldwide Name (WWN) capability uniquely identifies the drive.

Sector Size Standard models Self-Encrypting Drive

(SED) models

4096N

ST2000NX0243 ST2000NX0283

ST1000NX0303 ST1000NX0343

512E

ST2000NX0253 ST2000NX0303

ST1000NX0313 ST1000NX0353

512N

ST2000NX0403

ST1000NX0423

Note Seagate recommends validating the configuration with the selected HBA/RAID

controller manufacturer to ensure use of full capacity is supported.

Note

Previous generations of Seagate Self-Encrypting Drive models were called Full Disk

Encryption (FDE) models before a differentiation between drive-based encryption and

other forms of encryption was necessary

Note

The Self-Encrypting Drive models indicated on the cover of this product manual have

provisions for “Security of Data at Rest” based on the standards defined by the Trusted

Computing Group (see www.trustedcomputinggroup.org).

Seagate Exos 7E2000 v3 SATA Product Manual, Rev. B 7

1.1 About the Serial ATA interface

The Serial ATA interface provides several advantages over the traditional (parallel) ATA interface. The primary advantages include:

• Easy installation and configuration with true plug-and-play connectivity.

It is not necessary to set any jumpers or other configuration options.

• Thinner and more flexible cabling for improved enclosure airflow and ease of installation.

• Scalability to higher performance levels.

In addition, Serial ATA makes the transition from parallel ATA easy by providing legacy software support. Serial ATA was designed to

allow users to install a Serial ATA host adapter and Serial ATA disk drive in the current system and expect all of the existing

applications to work as normal.

The Serial ATA interface connects each disk drive in a point-to-point configuration with the Serial ATA host adapter. There is no

master/slave relationship with Serial ATA devices like there is with parallel ATA. If two drives are attached on one Serial ATA host

adapter, the host operating system views the two devices as if they were both “masters” on two separate ports. This essentially

means both drives behave as if they are Device 0 (master) devices.

The Serial ATA host adapter and drive share the function of emulating parallel ATA device behavior to provide backward

compatibility with existing host systems and software. The Command and Control Block registers, PIO and DMA data transfers, resets,

and interrupts are all emulated.

The Serial ATA host adapter contains a set of registers that shadow the contents of the traditional device registers, referred to as the

Shadow Register Block. All Serial ATA devices behave like Device 0 devices. For additional information about how Serial ATA emulates

parallel ATA, refer to the “Serial ATA: High Speed Serialized AT Attachment” specification. The specification can be downloaded from

www.serialata.org.

Note

The host adapter may, optionally, emulate a master/slave environment to host software where

two devices on separate Serial ATA ports are represented to host software as a Device 0

(master) and Device 1 (slave) accessed at the same set of host bus addresses. A host adapter

that emulates a master/slave environment manages two sets of shadow registers. This is not a

typical Serial ATA environment.

Seagate Exos 7E2000 v3 SATA Product Manual, Rev. B 8

2.0 Drive specifications

Unless otherwise noted, all specifications are measured under ambient conditions, at 25°C, and nominal power. For convenience, the

phrases the drive and this drive are used throughout this manual to indicate the following drive models:

2.1 Specification summary tables

The specifications listed in the following tables are for quick reference. For details on specification measurement or definition, see the

appropriate section of this manual.

Table 1 Drive specifications summary

Sector Size Standard models Self-Encrypting Drive

(SED) models

4096N

ST2000NX0243 ST2000NX0283

ST1000NX0303 ST1000NX0343

512E

ST2000NX0253 ST2000NX0303

ST1000NX0313 ST1000NX0353

512N

ST2000NX0403

ST1000NX0423

Drive specification ST2000NX0243

ST2000NX0283

ST2000NX0253

ST2000NX0303 ST2000NX0403 ST1000NX0423 ST1000NX0313

ST1000NX0353

ST1000NX0303

ST1000NX0343

Formatted (512 bytes/sector)* 2TB 1TB

Guaranteed sectors 488,378,646 3,907,029,168 1,953,525,168 244,190,646

Heads 10 5

Discs 5 3

Bytes per sector 4096 512 4096

Recording density

KBPI (Kb/in max) 1889 1998 1889

Track density, KTPI (ktracks/in avg.) 315 335 315

Areal density, (Gb/in2 avg) 585 640 585

Spindle speed (RPM) 7200

Internal data transfer rate

(Mb/s max) 2160

Sustained data transfer rate OD

(MiB/s max) 130 (136 MB/s max)

I/O data-transfer rate (MB/s max) 600

ATA data-transfer modes

supported

PIO modes 0–4

Multiword DMA modes 0–2

Ultra DMA modes 0–6

Cache buffer 128MB (129,536KB)

Weight: (maximum) 198g (0.437 lb) 190g (0.419 lb)

Average latency 4.16ms

Power-on to ready (sec) (max) 20

Standby to ready (sec) (max) 20

Startup current

(typical) 12V (peak)

2.0A

1.85A (optional configuration through Smart Command Transport)

Voltage tolerance

(including noise)

5V ±5%

12V ±5%

Ambient temperature 5° to 55°C (operating/tested)

–40° to 70°C (nonoperating)

Seagate Exos 7E2000 v3 SATA Product Manual, Rev. B 9

*One GB equals one billion bytes when referring to hard drive capacity. Accessible capacity may vary depending on operating environment and formatting.

**During periods of drive idle, some offline activity may occur according to the S.M.A.R.T. specification, which may increase acoustic and power to operational levels.

Temperature gradient

(°C per hour max)

20°C (operating)

20°C (nonoperating)

Relative humidity 5% to 95% (operating)

5% to 95% (nonoperating)

Relative humidity gradient 20% per hour max

Altitude, operating –304.8 m to 3,048 m

(–1000 ft to 10,000+ ft)

Altitude, nonoperating

(below mean sea level, max)

–304.8 m to 12,192 m

(–1000 ft to 40,000+ ft)

Operational Shock (max at 2 ms) 25 Gs

Non-Operational Shock

(max at 2 ms) 400 Gs

Vibration, operating 10–500 Hz: 0.5 Gs

Operation Rotational vibration 20–1500Hz: 16 rads/s²

Vibration, nonoperating 10–500 Hz: 2.4 Grms ref

Drive acoustics, sound power (bels)

Idle** 2.8 (typical)

3.0 (max)

Performance seek 3.2 (typical)

3.4 (max)

Nonrecoverable read errors 1 sector per 1015 bits read

Annualized Failure Rate (AFR) 0.44% based on 8760 POH

Warranty

To determine the warranty for a specific drive, use a web browser to access the following web page:

http://www.seagate.com/support/warranty-and-replacements/.

From this page, click on the “Is my Drive under Warranty” link. The following are required to be provided:

the drive serial number, model number (or part number) and country of purchase. The system will display

the warranty information for the drive.

Load-unload cycles 300,000 (25°C, 50% rel. humidity) (600,000 design life testing)

Supports Hotplug operation per

Serial ATA Revision 3.1 specification Yes

Drive specification ST2000NX0243

ST2000NX0283

ST2000NX0253

ST2000NX0303 ST2000NX0403 ST1000NX0423 ST1000NX0313

ST1000NX0353

ST1000NX0303

ST1000NX0343

Seagate Exos 7E2000 v3 SATA Product Manual, Rev. B 10

2.2 Formatted capacity

*One GB equals one billion bytes when referring to hard drive capacity. Accessible capacity may vary depending on operating environment and formatting.

2.2.1 LBA mode

When addressing these drives in LBA mode, all blocks (sectors) are consecutively numbered from 0 to n–1, where n is the number of

guaranteed sectors as defined above.

See Section 5.3.1, "Identify Device command" (words 60-61 and 100-103) for additional information about 48-bit addressing support

of drives with capacities over 137GB.

2.3 Recording and interface technology

2.4 Start/stop times

Formatted capacity* Guaranteed sectors Bytes per logical sector

ST2000NX0253, ST2000NX0303 and ST2000NX0403 3,907,029,168 512

ST1000NX0313, ST1000NX0353 and ST1000NX0423 1,953,525,168

ST2000NX0243, ST2000NX0283 488,378,646 4096

ST1000NX0303, ST1000NX0343 244,190,646

Interface Serial ATA (SATA)

Recording method Perpendicular

Recording density, KBPI (Kb/in max)

All others 1889

ST2000NX0403 and ST1000NX0423 1998

Track density, KTPI (ktracks/in avg)

All others 315

ST2000NX0403 and ST1000NX0423 335

Areal density (Gb/in2 avg)

All others 585

ST2000NX0403 and ST1000NX0423 640

Spindle speed (RPM) (± 0.2%) 7200

Internal data transfer rate (Mb/s max) 2160

Sustained data transfer rate (MiB/s max) 130 (136 MB/s max)

I/O data-transfer rate (MB/s max) 600 (Ultra DMA mode 5)

Power-on to Ready (sec) (max) 20

Standby to Ready (sec) (max) 20

Ready to spindle stop (sec) (max) 20

Seagate Exos 7E2000 v3 SATA Product Manual, Rev. B 11

2.5 Power specifications

The drive receives DC power (+5V and +12V) through a native SATA power connector. See Figure 4 on page 27.

2.5.1 Power consumption

Power requirements for the drives are listed in Table 2 and Table 3. Typical power measurements are based on an average of drives

tested, under nominal conditions, using 5.0V and 12.0V input voltage at 25°C ambient temperature.

Operation at 3 Gb mode reduces the +5V supply load by 3mA with a commensurate power reduction of 15mW.

*During periods of drive idle, some offline activity may occur according to the S.M.A.R.T. specification, which may increase acoustic and power to operational levels.

Note There is no measurable impact to the 12V supply load when running at lower interface speeds.

Table 2 2TB standard drive DC power requirements

6.0Gb mode

(Amps) (Amps) (Watts)

Voltage +5V +12V Total

Regulation ± 5% ± 5%

Avg idle current DC * 0.44 0.16 4.12

Advanced Idle Current *

Idle_A 0.44 0.16 4.12

Idle_B 0.22 0.10 2.30

Idle_C 0.21 0.07 1.89

Standby 0.18 0.02 1.14

Maximum starting current

(peak DC) DC 0.50 0.70

(peak AC) AC 0.79 0.97

Delayed motor start (max) DC 0.19 0.03 1.31

Operating current (random read):

Typical DC 0.30 0.31 5.22

Maximum DC 0.38 0.34 5.98

Maximum (peak) DC 1.12 0.89

Operating current (random write)

Typical DC 0.30 0.30 5.10

Maximum DC 0.36 0.34 5.88

Maximum (peak) DC 1.12 0.92

Operating current (sequential read)

Typical DC 0.48 0.17 4.44

Maximum DC 0.55 0.19 5.03

Maximum (peak) DC 0.70 0.33

Operating current (sequential write)

Typical DC 0.44 0.20 4.60

Maximum DC 0.49 0.22 5.09

Maximum (peak) DC 0.60 0.33

Seagate Exos 7E2000 v3 SATA Product Manual, Rev. B 12

*During periods of drive idle, some offline activity may occur according to the S.M.A.R.T. specification, which may increase acoustic and power to operational levels.

Table 3 1TB standard drive DC power requirements

6.0Gb mode

(Amps) (Amps) (Watts)

Voltage +5V +12V Total

Regulation ± 5% ± 5%

Avg idle current DC * 0.44 0.13 3.76

Advanced Idle Current *

Idle_A 0.44 0.13 3.76

Idle_B 0.22 0.10 2.30

Idle_C 0.21 0.07 1.89

Standby 0.18 0.02 1.14

Maximum starting current

(peak DC) DC 0.50 0.70

(peak AC) AC 0.79 0.97

Delayed motor start (max) DC 0.19 0.03 1.31

Operating current (random read):

Typical DC 0.30 0.27 4.74

Maximum DC 0.38 0.31 5.62

Maximum (peak) DC 1.12 0.86

Operating current (random write)

Typical DC 0.30 0.25 4.50

Maximum DC 0.36 0.29 5.28

Maximum (peak) DC 1.12 0.86

Operating current (sequential read)

Typical DC 0.48 0.13 3.96

Maximum DC 0.55 0.15 4.55

Maximum (peak) DC 0.70 0.31

Operating current (sequential write)

Typical DC 0.44 0.16 4.12

Maximum DC 0.49 0.17 4.49

Maximum (peak) DC 0.60 0.30

Seagate Exos 7E2000 v3 SATA Product Manual, Rev. B 13

2.5.1.1 Typical current profiles

Figure 1. 2TB Typical 12V & 5V startup and operation current profile

Seagate Exos 7E2000 v3 SATA Product Manual, Rev. B 14

2.5.1.2 Typical current profiles

Figure 2. 1TB Typical 12V & 5V startup and operation current profile

Seagate Exos 7E2000 v3 SATA Product Manual, Rev. B 15

2.5.2 Conducted noise

Noise is specified as a periodic and random distribution of frequencies covering a defined frequency range. Maximum allowed noise

values given below are peak-to-peak measurements and apply at the drive power connector.

+5v = 250 mV pp from 100 Hz to 20 MHz.

+12v = 450 mV pp from 100 Hz to 100 KHz.

250 mV pp from 100 KHz to 20 MHz.

150 mV pp from 20 MHz to 80 MHz.

2.5.3 Voltage tolerance

Voltage tolerance (including noise):

5V ± 5% 12V ± 5%

2.5.4 Power-management modes

The drive provides programmable power management to provide greater energy efficiency. In most systems, the user can control

power management through the system setup program. The drive features the following power-management modes:

•Active mode

The drive is in Active mode during the read/write and seek operations.

• Idle mode

The buffer remains enabled, and the drive accepts all commands and returns to Active mode any time disk access is necessary.

•Standby mode

The drive enters Standby mode when the host sends a Standby Immediate command. If the host has set the standby timer, the

drive can also enter Standby mode automatically after the drive has been inactive for a specifiable length of time. The standby

timer delay is established using a Standby or Idle command. In Standby mode, the drive buffer is enabled, the heads are parked

and the spindle is at rest. The drive accepts all commands and returns to Active mode any time disk access is necessary.

• Sleep mode

The drive enters Sleep mode after receiving a Sleep command from the host. In Sleep mode, the drive buffer is disabled, the

heads are parked and the spindle is at rest. The drive leaves Sleep mode after it receives a Hard Reset or Soft Reset from the host.

After receiving a reset, the drive exits Sleep mode and enters Standby mode with all current translation parameters intact.

• Idle and Standby timers

Each time the drive performs an Active function (read, write or seek), the standby timer is reinitialized and begins counting down

from its specified delay times to zero. If the standby timer reaches zero before any drive activity is required, the drive makes a

transition to Standby mode. In both Idle and Standby mode, the drive accepts all commands and returns to Active mode when

disk access is necessary.

Power modes Heads Spindle Buffer

Active Tracking Rotating Enabled

Idle_a ID Biased Rotating Enabled

Idle_b Parked Rotating Enabled

Idle_c Parked Rotating at lower RPM Enabled

Standby Parked Stopped Enabled

Sleep Parked Stopped Disabled

Seagate Exos 7E2000 v3 SATA Product Manual, Rev. B 16

2.5.5 Extended Power Conditions - PowerChoiceTM

Utilizing the load/unload architecture a programmable power management interface is provided to tailor systems for reduced

power consumption and performance requirements.

The table below lists the supported power conditions available in PowerChoice. Power conditions are ordered from highest power

consumption (and shortest recovery time) to lowest power consumption (and longest recovery time) as follows: Idle_a power >=

Idle_b power >= Idle_c power >= Standby_z power. The further users go down in the table, the more power savings is actualized. For

example, Idle_b results in greater power savings than the Idle_a power condition. Standby results in the greatest power savings.

Each power condition has a set of current, saved and default settings. Default settings are not modifiable. Default and saved settings

persist across power-on resets. The current settings do not persist across power-on resets. At the time of manufacture, the default,

saved and current settings are in the Power Conditions log match.

PowerChoice is invoked using one of two methods

• Automatic power transitions which are triggered by expiration of individual power condition timers. These timer values may be

customized and enabled using the Extended Power Conditions (EPC) feature set using the standardized Set Features command

interface.

• Immediate host commanded power transitions may be initiated using an EPC Set Features "Go to Power Condition" subcommand

to enter any supported power condition. Legacy power commands Standby Immediate and Idle Immediate also provide a

method to directly transition the drive into supported power conditions.

PowerChoice exits power saving states under the following conditions

• Any command which requires the drive to enter the PM0: Active state (media access)

•Power on reset

PowerChoice provides the following reporting methods for tracking purposes

Check Power Mode Command

• Reports the current power state of the drive

Identify Device Command

• EPC Feature set supported flag

• EPC Feature enabled flag is set if at least one Idle power condition timer is enabled

Power Condition Log reports the following for each power condition

• Nominal recovery time from the power condition to active

• If the power condition is Supported, Changeable, and Savable

• Default enabled state, and timer value

• Saved enabled state, and timer value

• Current enabled state, and timer value

S.M.A.R.T. Read Data Reports

• Attribute 192 - Emergency Retract Count

• Attribute 193 - Load/Unload Cycle Count

Power Condition Name Power Condition ID Description

Idle_a 81HReduced electronics

Idle_b 82HHeads unloaded. Disks spinning at full RPM

Idle_c 83HHeads unloaded. Disks spinning at reduced RPM

Standby_z 00HHeads unloaded. Motor stopped (disks not spinning)

Seagate Exos 7E2000 v3 SATA Product Manual, Rev. B 17

PowerChoice Manufacture Default Power Condition Timer Values

Default power condition timer values have been established to assure product reliability and data integrity. A minimum timer value

threshold of two minutes ensures the appropriate amount of background drive maintenance activities occur. Attempting to set a

timer values less than the specified minimum timer value threshold will result in an aborted EPC "Set Power Condition Timer"

subcommand.

Setting power condition timer values less than the manufacturer specified defaults or issuing the EPC "Go to Power Condition"

subcommand at a rate exceeding the default timers may limit this products reliability and data integrity.

PowerChoice Supported Extended Power Condition Feature Subcommands

PowerChoice Supported Extended Power Condition Identifiers

Power Condition Name Manufacturer Default Timer Values

Idle_a 1 sec

Idle_b 4 min

Idle_c 10 min

Standby_z 15 min

EPC Subcommand Description

00HRestore Power Condition Settings

01HGo to Power Condition

02HSet Power Condition Timer

03HSet Power Condition State

04HEnable EPC Feature Set

05HDisable EPC Feature Set

Power Condition Identifiers Power Condition Name

00HStandby_z

01 - 80HReserved

81HIdle_a

82HIdle_b

83HIdle_c

84 - FEHReserved

FFHAll EPC Power Conditions

Seagate Exos 7E2000 v3 SATA Product Manual, Rev. B 18

2.6 Environmental limits

Temperature and humidity values experienced by the drive must be such that condensation does not occur on any drive part.

Altitude and atmospheric pressure specifications are referenced to a standard day at 58.7°F (14.8°C).

2.6.1 Temperature

a. Operating

41°F to 131°F (5°C to 55°C) drive case temperature range with a maximum temperature gradient of 36°F (20°C) per hour.

The maximum allowable drive case temperature is 140°F (60°C).

Air flow may be required to achieve consistent nominal case temperature values (see Section 3.4). To confirm that the required

cooling is provided for the electronics and HDA, place the drive in its final mechanical configuration, and perform random write/

read operations. After the temperatures stabilize, measure the case temperature of the drive. See Figure 3 for HDA temperature

checkpoint.

b. Non-operating

–40° to 158°F (–40° to 70°C) package ambient with a maximum gradient of 36°F (20°C) per hour. This specification assumes that

the drive is packaged in the shipping container designed by Seagate for use with drive.

Figure 3. Location of the HDA temperature check point

2.6.2 Humidity

The values below assume that no condensation on the drive occurs. Maximum wet bulb temperature is 84.2°F (29°C).

2.6.2.1 Relative humidity

2.6.3 Effective Altitude (sea level)

Note To maintain optimal performance drives should be

run at nominal drive temperatures and humidity.

Note Image is for reference only, may not represent actual drive

Operating: 5% to 95% non-condensing relative humidity with a maximum gradient of 20% per hour.

Nonoperating: 5% to 95% non-condensing relative humidity with a maximum gradient of 20% per hour.

Operating: –304.8 m to 3048 m (–1000 ft. to 10,000+ ft.)

Nonoperating: –304.8 m to 12,192 m (–1000 ft. to 40,000+ ft.)

HDA Temp.

Check Point

Seagate Exos 7E2000 v3 SATA Product Manual, Rev. B 19

2.6.4 Shock

All shock specifications assume that the drive is mounted securely with the input shock applied at the drive mounting screws. Shock

may be applied in the X, Y or Z axis.

2.6.4.1 Operating shock

These drives comply with the performance levels specified in this document when subjected to a maximum operating shock of 25 Gs

based on half-sine shock pulses of 2ms. Shocks should not be repeated more than two times per second.

2.6.4.2 Nonoperating shock

The nonoperating shock level that the drive can experience without incurring physical damage or degradation in performance when

subsequently put into operation is 400 Gs based on a nonrepetitive half-sine shock pulse of 2ms duration.

2.6.5 Vibration

All vibration specifications assume that the drive is mounted securely with the input vibration applied at the drive mounting screws.

Vibration may be applied in the X, Y or Z axis.

2.6.5.1 Operating vibration

The maximum vibration levels that the drive may experience while meeting the performance standards specified in this document

are specified below.

* Rotary Random Operating Vibration

2.6.5.2 Nonoperating vibration

The maximum nonoperating vibration levels that the drive may experience without incurring physical damage or degradation in

performance when subsequently put into operation are specified below.

2.7 Acoustics

Drive acoustics are measured as overall A-weighted acoustic sound power levels (no pure tones). All measurements are consistent

with ISO document 7779. Sound power measurements are taken under essentially free-field conditions over a reflecting plane. For all

tests, the drive is oriented with the cover facing upward.

)

*During periods of drive idle, some offline activity may occur according to the S.M.A.R.T. specification, which may increase acoustic and power to operational levels.

10 - 500 Hz 0.5 Gs

20 - 1800Hz *(RROV) 16 rads/s2 w/RVFF

10 - 500 Hz Linear Random 2.4 Grms ref

Note

For seek mode tests, the drive is placed in seek mode only.

The number of seeks per second is defined by the following equation:

(Number of seeks per second = 0.4 / (average latency + average access time)

Table 4 Fluid Dynamic Bearing (FDB) motor acoustics

Idle* Performance seek

All models 2.8 bels (typ)

3.0 bels (max)

3.2 bels (typ)

3.4 bels (max)

Seagate Exos 7E2000 v3 SATA Product Manual, Rev. B 20

2.8 Test for Prominent Discrete Tones (PDTs)

Seagate follows the ECMA-74 standards for measurement and identification of PDTs. An exception to this process is the use of the

absolute threshold of hearing. Seagate uses this threshold curve (originated in ISO 389-7) to discern tone audibility and to compensate

for the inaudible components of sound prior to computation of tone ratios according to Annex D of the ECMA-74 standards.

2.9 Electromagnetic immunity

When properly installed in a representative host system, the drive operates without errors or degradation in performance when

subjected to the radio frequency (RF) environments defined in the following table:

Table 5 Radio frequency environments

Test Description Performance

Level/Criteria

Reference

standard

Electrostatic

discharge Contact, HCP, VCP: ± 4 kV; Air: ± 8 kV B EN 61000-4-2

Radiated RF

immunity

80 to 1000 MHz, 6 V/m,

80% AM with 1 kHz sine A EN 61000-4-3:

Electrical fast

transient ± 1 kV on AC mains, ± 0.5 kV on external I/O B EN 61000-4-4:

Surge immunity ± 1 kV differential, ± 2 kV common, AC mains B EN 61000-4-5:

Conducted RF

immunity 150 kHz to 80 MHz, 3 Vrms, 80% AM with 1 kHz sine A EN 61000-4-6:

Power Frequency

Magnetic Field 1A/m three axis es A EN 61000-4-8:

Voltage dips,

interrupts

# of Events % Reduction Duration Phase Angle

EN 61000-4-11:

100%

30%

100%

0.5 Cycles

30 Cycles

300 Cycles

0°

180°

0°

180°

0°

Seagate Exos 7E2000 v3 SATA Product Manual, Rev. B 21

2.10 Reliability

2.10.1 Annualized Failure Rate (AFR) and Mean Time Between Failures (MTBF)

The production disk drive shall achieve an annualized failure-rate of 0.44% (MTBF of 2,000,000 hours) over a 5 year service life when

used in Enterprise Storage field conditions as limited by the following:

• 8760 power-on hours per year.

• HDA temperature as reported by the drive <= 40°C

• Ambient wet bulb temp <= 26°C

• Typical I/O workload

• The AFR (MTBF) is a population statistic not relevant to individual units

• ANSI/ISA S71.04-2013 G2 classification levels and dust contamination to ISO 14644-1 Class 8 standards (as measured at the device)

The MTBF specification for the drive assumes the operating environment is designed to maintain nominal drive temperature and

humidity. Occasional excursions in operating conditions between the rated MTBF conditions and the maximum drive operating

conditions may occur without significant impact to the rated MTBF. However continual or sustained operation beyond the rated

MTBF conditions will degrade the drive MTBF and reduce product reliability.

Nonrecoverable read errors 1 sector per 1015 bits read, max

Annualized Failure Rate (AFR) 0.44% (nominal power, 40°C case temperature)

Load unload cycles 300,000 (25°C, 50% rel. humidity) (600,000 design life testing)

Maximum Rated Workload <550TB/year

Workloads exceeding the annualized rate may degrade the drive MTBF and impact product

reliability. The Average Annualized Workload Rate is in units of TB per year, or TB per 8760 power

on hours. Workload Rate = TB transferred * (8760 / recorded power on hours).

Warranty To determine the warranty for a specific drive, use a web browser to access the following web

page: http://www.seagate.com/support/warranty-and-replacements/.

From this page, click on the “Is my Drive under Warranty” link. The following are required to be

provided: the drive serial number, model number (or part number) and country of purchase.The

system will display the warranty information for the drive.

Preventive maintenance None required.

Seagate Exos 7E2000 v3 SATA Product Manual, Rev. B 22

2.11 Agency and Safety Certifications

Each Hard Drive and Solid State Drive ("drives") has a product label that includes certifications that are applicable to that specific

drive. The following information provides an overview of requirements that may be applicable to the drive.

2.11.1 Safety certification

These products are certified to meet the requirements of UL/cUL 60950-1, EN 60950-1, and may also include, IEC 62368, UL 62368

and EN 62368.

2.11.2 European Union (EU) CE Marking Requirements

Drives that display the CE mark comply with the European Union (EU) requirements specified in the Electromagnetic Compatibility

Directive (2014/30/EU) put into force on 20 April 2016. Testing is performed to the levels specified by the product standards for

Information Technology Equipment (ITE). Emission levels are defined by EN 55032:2012, Class B and the immunity levels are defined

by EN 55024:2010.

The drives also meet the requirements of The Low Voltage Directive (LVD) 2014/35/EU.

Seagate drives are tested in representative end-user systems. Although CE-marked Seagate drives comply with all relevant

regulatory requirements and standards for the drives, Seagate cannot guarantee that all system-level products into which the drives

are installed comply with all regulatory requirements and standards applicable to the system-level products. The drive is designed

for operation inside a properly designed system (e.g., enclosure designed for the drive), with properly shielded I/O cable (if

necessary) and terminators on all unused I/O ports. Computer manufacturers and system integrators should confirm EMC

compliance and provide CE marking for the system-level products.

For compliance with the RoHS "Recast" Directive 2011/65/EU (RoHS 2), See Section 2.12.2 on page 24 .

2.11.3 Australian RCM Compliance Mark

If these models have the RCM marking, they comply with the Australia/New Zealand Standard AS/NZ CISPR32 and meet the

Electromagnetic Compatibility (EMC) Framework requirements of the Australian Communication and Media Authority (ACMA).

2.11.4 Canada ICES-003

If this model has the ICES-003:2016 marking it complies with requirements of ICES tested per ANSI C63.4-2014.

2.11.5 South Korean KC Certification Mark

The South Korean KC Certification Mark means the drives comply with paragraph 1 of Article 11 of the Electromagnetic Compatibility

control Regulation and meet the Electromagnetic Compatibility (EMC) Framework requirements of the Radio Research Agency (RRA)

Communications Commission, Republic of Korea.These drives have been tested and comply with the Electromagnetic Interference/

Electromagnetic Susceptibility (EMI/EMS) for Class B products. Drives are tested in a representative, end-user system by a Korean-

recognized lab.

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Seagate Exos 7E2000 v3 SATA Product Manual, Rev. B 23

2.11.6 Morocco Commodity Mark

To satisfy our OEM customers, Seagate has added the Moroccan Commodity Mark to the drives provided to the OEM for the sale of

Customer Kits produced by our OEM customers that are intended to be incorporated into the OEM's finished system-level product by

an end user. The Customer Kits are considered 'devices' under Morocco's Order of the Minister of Industry, Trade, Investment and

Digital Economy No. 2574-14 of 29 Ramadan 1436 (16 July 2015) on electromagnetic compatibility of equipment.

Seagate drives are tested for compliance and complies with the European Union (EU) Electromagnetic Compatibility (EMC) Directive

2014/30/EU and the Low Voltage Directive (LVD) 2014/35/EU. Accordingly, the drives also meets the requirements of Morocco's

Order of the Minister of Industry, Trade, Investment and Digital Economy No. 2574-14 of 29 Ramadan 1436 (16 July 2015) on

electromagnetic compatibility of equipment.

2.11.7 Taiwanese BSMI

Drives with the Taiwanese certification mark comply with Chinese National Standard, CNS13438.

For compliance with the Taiwan Bureau of Standards, Metrology and Inspection’s (BSMI) requirements, See Section 2.12.4 on page 25 .

2.11.8 FCC verification

These drives are intended to be contained solely within a personal computer or similar enclosure (not attached as an external

device). As such, each drive is considered to be a subassembly even when it is individually marketed to the customer. As a

subassembly, no Federal Communications Commission verification or certification of the device is required.

Seagate has tested this device in enclosures as described above to ensure that the total assembly (enclosure, disk drive,

motherboard, power supply, etc.) does comply with the limits for a Class B computing device, pursuant to Subpart J, Part 15 of the

FCC rules. Operation with noncertified assemblies is likely to result in interference to radio and television reception.

Radio and television interference. This equipment generates and uses radio frequency energy and if not installed and used in

strict accordance with the manufacturer’s instructions, may cause interference to radio and television reception.

This equipment is designed to provide reasonable protection against such interference in a residential installation. However, there is

no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio or

television, which can be determined by turning the equipment on and off, users are encouraged to try one or more of the following

corrective measures:

• Reorient the receiving antenna.

• Move the device to one side or the other of the radio or TV.

• Move the device farther away from the radio or TV.

• Plug the computer into a different outlet so that the receiver and computer are on different branch outlets.

If necessary, users should consult a dealer or an experienced radio/television technician for additional suggestions. Users may find

helpful the following booklet prepared by the Federal Communications Commission: How to Identify and Resolve Radio-Television

Interference Problems. This booklet is available from the Superintendent of Documents, U.S. Government Printing Office, Washington,

DC 20402. Refer to publication number 004-000-00345-4.

Seagate Exos 7E2000 v3 SATA Product Manual, Rev. B 24

2.12 Environmental protection

Seagate designs its products to meet environmental protection requirements worldwide, including regulations restricting certain

chemical substances.

2.12.1 European Union Restriction of Hazardous Substance Law

2.12.2 Restriction of Hazardous Substances in Electrical and Electronic Equipment

Seagate drives are designed to be compliant with the European Union RoHS "Recast" Directive 2011/65/EU (RoHS 2) as amended by

Directive (EU) 2015/863. The RoHS2 restricts the use of certain hazardous substances such as Lead, Cadmium, Mercury, Hexavalent

Chromium, Polybrominated Biphenyls (PBB) and Polybrominated Diphenyl Ether (PBDE), BisBis(2-Ethylhexyl) phthalate (DEHP),

Benzyl butyl phthalate (BBP), Dibutyl phthalate (DBP), and Diisobutyl phthalate (DIBP) in electrical and electronic equipment (EEE).

2.12.2.1 Substances of Very High Concern (SVHC)

The European Union REACH (Registration, Evaluation, Authorization and Restriction of Chemicals) Regulation (EC) 1907/2006

regulates chemicals shipped into and used in Europe. A number of parts and materials in Seagate products are procured from

external suppliers. We rely on the representations of our suppliers regarding the presence of REACH substances in these articles and

materials. Our supplier contracts require compliance with our chemical substance restrictions, and our suppliers document their

compliance with our requirements by providing full-disclosure material content declarations that disclose inclusion of any REACH-

regulated substance in such articles or materials. Product-specific REACH declarations are available upon request through your

Seagate Sales Representative.

2.12.3 China Requirements —China RoHS 2

China RoHS 2 refers to the Ministry of Industry and Information Technology Order No. 32, effective July 1, 2016, titled

Management Methods for the Restriction of the Use of Hazardous Substances in Electrical and Electronic Products. To

comply with China RoHS 2, Seagate determines this product's Environmental Protection Use Period (EPUP) to be 20

years in accordance with the Marking for the Restricted Use of Hazardous Substances in Electronic and Electrical Products,

SJT 11364-2014.

Table 6 China - Hazardous Substances

部件名称

Part Name

有害物质

Hazardous Substances

铅

(Pb)

汞

(Hg)

镉

(Cd)

六价铬

(Cr+6)

多溴联苯

(PBB)

多溴二苯醚

(PBDE)

硬盘驱动器

HDD XOO O O O

印刷电路板组装

PCBA XOO O O O

本表格依据 SJ/T 11364 的规定编制。

This table is prepared in accordance with the provisions of SJ/T 11364-2014

O：表示该有害物质在该部件所有均质材料中的含量均在 GB/T 26572 规定的限量要求以下。

O：Indicates that the hazardous substance contained in all of the homogeneous materials for this

part is below the limit requirement of GB/T26572.

X：表示该有害物质至少在该部件的某一均质材料中的含量超出 GB/T 26572 规定的限量要求。

X：Indicates that the hazardous substance contained in at least one of the homogeneous materials

used for this part is above the limit requirement of GB/T26572.

Seagate Exos 7E2000 v3 SATA Product Manual, Rev. B 25

2.12.4 Taiwan Requirements — Taiwan RoHS

Taiwan RoHS refers to the Taiwan Bureau of Standards, Metrology and Inspection’s (BSMI) requirements in standard CNS 15663,

Guidance to reduction of the restricted chemical substances in electrical and electronic equipment. Seagate products must comply

with the “Marking of presence” requirements in Section 5 of CNS 15663, effective January 1, 2018. This product is Taiwan RoHS

compliant.

The following table meets the Section 5 “Marking of presence” requirements.

2.13 Corrosive environment

Seagate electronic drive components pass accelerated corrosion testing equivalent to 10 years exposure to light industrial

environments containing sulfurous gases, chlorine and nitric oxide, classes G and H per ASTM B845. However, this accelerated testing

cannot duplicate every potential application environment. Users should use caution exposing any electronic components to

uncontrolled chemical pollutants and corrosive chemicals as electronic drive component reliability can be affected by the

installation environment. The silver, copper, nickel and gold films used in Seagate products are especially sensitive to the presence of

sulfide, chloride, and nitrate contaminants. Sulfur is found to be the most damaging. In addition, electronic components should

never be exposed to condensing water on the surface of the printed circuit board assembly (PCBA) or exposed to an ambient relative

humidity greater than 95%. Materials used in cabinet fabrication, such as vulcanized rubber, that can outgas corrosive compounds

should be minimized or eliminated. The useful life of any electronic equipment may be extended by replacing materials near

circuitry with sulfide-free alternatives.

Seagate recommends that data centers be kept clean by monitoring and controlling the dust and gaseous contamination. Gaseous

contamination should be within ANSI/ISA S71.04-2013 G2 classification levels (as measured on copper and silver coupons), and dust

contamination to ISO 14644-1 Class 8 standards, and MTBF rated conditions as defined in the Annualized Failure Rate (AFR) and

Mean Time Between Failure (MTBF) section.

Table 7 Taiwan - Restricted Substances

設備名稱：硬盤設備，型號：僅適用于內部使用

Equipment Name: Hard Disk Device, Type Designation: Internal Use Only

單元

Unit

限用物質及其化學符號

Restricted Substance and its chemical symbol

鉛

(Pb)

汞

(Hg)

鎘

(Cd)

六價鉻

(Cr+6)

多溴聯苯

(PBB)

多溴二苯醚

(PBDE)

硬盤驅動器

HDD —OOOOO

印刷電路板组装

PCBA —OOOOO

備考 1. "O" 係指該项限用物質之百分比含量未超出百分比含量基準值。

Note 1. "O" indicates that the percentage content of the restricted substance

does not exceed the percentage of reference value of presence.

備考 2. "—" 係指該项限用物質為排除項目。

Note 2. "—" indicates that the restricted substance corresponds to the exemption.

Seagate Exos 7E2000 v3 SATA Product Manual, Rev. B 26

2.14 Product warranty

Beginning on the date of shipment to the customer and continuing for the period specified in the purchase contract, Seagate

warrants that each product (including components and subassemblies) that fails to function properly under normal use due to

defect in materials or workmanship or due to nonconformance to the applicable specifications will be repaired or replaced, at

Seagate’s option and at no charge to the customer, if returned by customer at customer’s expense to Seagate’s designated facility in

accordance with Seagate’s warranty procedure. Seagate will pay for transporting the repair or replacement item to the customer. For

more detailed warranty information, refer to the standard terms and conditions of purchase for Seagate products on the purchase

documentation.

The remaining warranty for a particular drive can be determined by calling Seagate Customer Service at 1-800-468-3472. Users can

also determine remaining warranty using the Seagate web site (www.seagate.com). The drive serial number is required to determine

remaining warranty information.

Shipping

When transporting or shipping a drive, use only a Seagate-approved container. Keep the original box. Seagate approved containers

are easily identified by the Seagate Approved Package label. Shipping a drive in a non-approved container voids the drive warranty.

Seagate repair centers may refuse receipt of components improperly packaged or obviously damaged in transit. Contact the

authorized Seagate distributor to purchase additional boxes. Seagate recommends shipping by an air-ride carrier experienced in

handling computer equipment.

Storage

Maximum storage periods are 180 days within original unopened Seagate shipping package or 60 days unpackaged within the

defined non-operating limits (refer to environmental section in this manual). Storage can be extended to1 year packaged or

unpackaged under optimal environmental conditions (25°C, <40% relative humidity non-condensing, and non-corrosive

environment). During any storage period the drive non-operational temperature, humidity, wet bulb, atmospheric conditions, shock,

vibration, magnetic and electrical field specifications should be followed.

Product repair and return information

Seagate customer service centers are the only facilities authorized to service Seagate drives. Seagate does not sanction any third-

party repair facilities. Any unauthorized repair or tampering with the factory seal voids the warranty.

Seagate Exos 7E2000 v3 SATA Product Manual, Rev. B 27

3.0 Configuring and mounting the drive

This section contains the specifications and instructions for configuring and mounting the drive.

3.1 Handling and static-discharge precautions

After unpacking, and before installation, the drive may be exposed to potential handling and electrostatic discharge (ESD) hazards.

Observe the following standard handling and static-discharge precautions:

3.2 Configuring the drive

Each drive on the Serial ATA interface connects point-to-point with the Serial ATA host adapter. There is no master/slave relationship

because each drive is considered a master in a point-to-point relationship. If two drives are attached on one Serial ATA host adapter,

the host operating system views the two devices as if they were both “masters” on two separate ports. Both drives behave as if they

are Device 0 (master) devices.

3.3 Serial ATA cables and connectors

The Serial ATA interface cable consists of four conductors in two differential pairs, plus three ground connections. The cable size may

be 30 to 26 AWG with a maximum length of one meter (39.37 in). See Table 8 for connector pin definitions. Either end of the SATA

signal cable can be attached to the drive or host.

For direct backplane connection, the drive connectors are inserted directly into the host receptacle. The drive and the host

receptacle incorporate features that enable the direct connection to be hot pluggable and blind mateable.

For installations which require cables, users can connect the drive as illustrated in Figure 4.

Figure 4. Attaching SATA cabling

Each cable is keyed to ensure correct orientation. Exos 7E2000 SATA drives support latching SATA connectors.

Caution

• Before handling the drive, put on a grounded wrist strap. Wear a grounded wrist strap throughout the

entire installation procedure.

• Handle the drive by its edges or frame only.

• The drive is extremely fragile—handle it with care. Do not press down on the drive top cover.

• Always rest the drive on a padded, antistatic surface until mounting it in the computer.

• Do not touch the connector pins or the printed circuit board.

• Do not remove the factory-installed labels from the drive or cover them with additional labels.

Removal voids the warranty. Some factory-installed labels contain information needed to service the

drive. Other labels are used to seal out dirt and contamination.

Note Image is for reference only, may not represent actual drive

Power cable

Signal cable

Signal connector

Power connector

Seagate Exos 7E2000 v3 SATA Product Manual, Rev. B 28

3.4 Drive mounting

Users can mount the drive in any orientation using four screws in the side-mounting holes or four screws in the bottom-mounting holes.

See Figure 6 for drive mounting dimensions. Follow these important mounting precautions when mounting the drive:

• Allow a minimum clearance of 0.030 in (0.76mm) around the entire perimeter of the drive for cooling.

• Use only M3 x 0.5 metric mounting screws.

• Four (4) threads (0.080 in) minimum screw engagement recommended.

Also ensure maximum screw length does not bottom out in mounting holes.

• Do not overtighten the mounting screws (maximum torque: 4.5 in-lb, ± 0.45 in-lb).

• Do not cover breather hole on top cover.

Figure 5. Breather hole location - top cover

Note Image is for reference only, may not represent actual drive

Breather Hole

Do Not

Cover

Seagate Exos 7E2000 v3 SATA Product Manual, Rev. B 29

3.4.1 Mechanical specifications

Refer to Figure 6 for detailed mounting configuration dimensions. See Section 3.4, “Drive mounting.”

Figure 6. Mounting configuration dimensions

Weight: 2TB models 198 g 0.437 lb

1TB models 190 g 0.419 lb

Note These dimensions conform to the Small Form Factor Standard documented in

SFF-8201 and SFF-8223, found at www.sffcommittee.org.

Seagate Exos 7E2000 v3 SATA Product Manual, Rev. B 30

4.0 About self-encrypting drives

Self-encrypting drives (SEDs) offer encryption and security services for the protection of stored data, commonly known as

“protection of data at rest.” These drives are compliant with the Trusted Computing Group (TCG) Enterprise Storage Specifications

based on the standards defined by the Trusted Computing Group.

The Trusted Computing Group (TCG) is an organization sponsored and operated by companies in the computer, storage and digital

communications industry. Seagate’s SED models comply with the standards published by the TCG.

To use the security features in the drive, the host must be capable of constructing and issuing the following two ATA commands:

•Trusted Send

•Trusted Receive

These commands are used to convey the TCG protocol to and from the drive in their command payloads.

4.1 Data encryption

Encrypting drives use one inline encryption engine for each port, employing AES 256-bit data encryption keys with AES-XTS mode to

encrypt all data prior to being written on the media and to decrypt all data as it is read from the media. The encryption engines are

always in operation and cannot be disabled.

The 32-byte Data Encryption Key (DEK) is a random number which is generated by the drive, never leaves the drive, and is

inaccessible to the host system. The DEK is itself encrypted when it is stored on the media and when it is in volatile temporary

storage (DRAM) external to the encryption engine. A unique data encryption key is used for each of the drive's possible16 data bands

(see Section 4.5).

4.2 Controlled access

The drive has two security providers (SPs) called the "Admin SP" and the "Locking SP." These act as gatekeepers to the drive security

services. Security-related commands will not be accepted unless they also supply the correct credentials to prove the requester is

authorized to perform the command.

4.2.1 Admin SP

The Admin SP allows the drive's owner to enable or disable firmware download operations (see Section 4.4). Access to the Admin SP

is available using the SID (Secure ID) password or the MSID (Manufacturers Secure ID) password.

4.2.2 Locking SP

The Locking SP controls read/write access to the media and the cryptographic erase feature. Access to the Locking SP is available

using the BandMasterX or EraseMaster passwords. Since the drive owner can define up to 16 data bands on the drive, each data band

has its own password called BandMasterX where X is the number of the data band (0 through 15).

4.2.3 Default password

When the drive is shipped from the factory, all passwords are set to the value of MSID. This 32-byte random value can only be read by

the host electronically over the interface. After receipt of the drive, it is the responsibility of the owner to use the default MSID

password as the authority to change all other passwords to unique owner-specified values.

4.3 Random number generator (RNG)

The drive has a 32-byte hardware RNG that it is uses to derive encryption keys or, if requested to do so, to provide random numbers

to the host for system use, including using these numbers as Authentication Keys (passwords) for the drive’s Admin and Locking SPs.

Seagate Exos 7E2000 v3 SATA Product Manual, Rev. B 31

4.4 Drive locking

In addition to changing the passwords, as described in Section 4.2.3, the owner should also set the data access controls for the

individual bands.

The variable "LockOnReset" should be set to "PowerCycle" to ensure that the data bands will be locked if power is lost. In addition

"ReadLockEnabled" and "WriteLockEnabled" must be set to true in the locking table in order for the bands "LockOnReset" setting of

"PowerCycle" to actually lock access to the band when a "PowerCycle" event occurs. This scenario occurs if the drive is removed from

its cabinet. The drive will not honor any data read or write requests until the bands have been unlocked. This prevents the user data

from being accessed without the appropriate credentials when the drive has been removed from its cabinet and installed in another

system.

When the drive is shipped from the factory, the firmware download port is unlocked.

4.5 Data bands

When shipped from the factory, the drive is configured with a single data band called Band 0 (also known as the Global Data Band)

which comprises LBA 0 through LBA max. The host may allocate Band1 by specifying a start LBA and an LBA range. The real estate for

this band is taken from the Global Band. An additional 14 Data Bands may be defined in a similar way (Band2 through Band15) but

before these bands can be allocated LBA space, they must first be individually enabled using the EraseMaster password.

Data bands cannot overlap but they can be sequential with one band ending at LBA (x) and the next beginning at LBA (x+1).

Each data band has its own drive-generated encryption key and its own user-supplied password. The host may change the

Encryption Key (see Section 4.6) or the password when required. The bands should be aligned to 4K LBA boundaries.

4.6 Cryptographic erase

A significant feature of SEDs is the ability to perform a cryptographic erase. This involves the host telling the drive to change the data

encryption key for a particular band. Once changed, the data is no longer recoverable since it was written with one key and will be

read using a different key. Since the drive overwrites the old key with the new one, and keeps no history of key changes, the user

data can never be recovered. This is tantamount to an instantaneous data erase and is very useful if the drive is to be scrapped or

redispositioned.

4.7 Authenticated firmware download

In addition to providing a locking mechanism to prevent unwanted firmware download attempts, the drive also only accepts

download files which have been cryptographically signed by the appropriate Seagate Design Center.

Three conditions must be met before the drive will allow the download operation:

1. The download must be an SED file. A standard (base) drive (non-SED) file will be rejected.

2. The download file must be signed and authenticated.

3. As with a non-SED drive, the download file must pass the acceptance criteria for the drive. For example it must be applicable to

the correct drive model, and have compatible revision and customer status.

Seagate Exos 7E2000 v3 SATA Product Manual, Rev. B 32

4.8 Power requirements

The standard drive models and the SED drive models have identical hardware, however the security and encryption portion of the

drive controller ASIC is enabled and functional in the SED models. This represents a small additional drain on the 5V supply of about

30mA and a commensurate increase of about 150mW in power consumption. There is no additional drain on the 12V supply. See the

tables in Section 2.5 for power requirements on the standard (non-SED) drive models.

4.9 Supported commands

The SED models support the following two commands in addition to the commands supported by the standard (non-SED) models as

listed in Table 9:

• Trusted Send (5Eh) or Trusted Send DMA (5Fh)

• Trusted Receive (5Ch) or Trusted Receive DMA (5D)

4.10 RevertSP

SED models will support the RevertSP feature which erases all data in all bands on the device and returns the contents of all SPs

(Security Providers) on the device to their original factory state. In order to execute the RevertSP method the unique PSID (Physical

Secure ID) printed on the drive label must be provided. PSID is not electronically accessible and can only be manually read from the

drive label or scanned in via the 2D barcode.

4.11 ATA Security Erase Unit Command on SED SATA drives

The ATA SECURITY ERASE UNIT command shall support both the Normal and Enhanced erase modes with the following

modifications/additions:

• Normal Erase: Normal erase shall be accomplished by changing the media encryption key for the drive followed by an overwrite

operation that repeatedly writes a single sector containing random data to the entire drive. The write operation shall bypass the

media encryption. On reading back the overwritten sectors, the host will receive a decrypted version, using the new encryption

key, of the random data sector (the returned data will not match what was written).

• Enhanced Erase: Enhanced erase shall be accomplished by changing the media encryption key for the drive.

4.12 Sanitize Device - CRYPTO SCRAMBLE EXT

This command cryptographically erases all user data on the drive by destroying the current data encryption key and replacing it with

a new data encryption key randomly generated by the drive. Sanitize Device is a command field B4h and Feature field 0011h

(CRYPTO SCRAMBLE EXT).

The drive shall support the Sanitize Feature Set as defined in ANSI/INCITS ACS-2 with the exceptions and/or modifications described

in this section.

The drive shall not support the OVERWRITE EXT and BLOCK ERASE EXT sub-commands.

Support of the SANITIZE FREEZE LOCK EXT command shall be determined on a customer-specific basis. OEM drives shall support the

command.

Seagate Exos 7E2000 v3 SATA Product Manual, Rev. B 33

5.0 Serial ATA (SATA) interface

These drives use the industry-standard Serial ATA interface that supports FIS data transfers. It supports ATA programmed input/

output (PIO) modes 0–4; multiword DMA modes 0–2, and Ultra DMA modes 0–6.

For detailed information about the Serial ATA interface, refer to the “Serial ATA: High Speed Serialized AT Attachment” specification.

5.1 Hot-Plug compatibility

Exos 7E2000 SATA drives incorporate connectors which enable users to hot plug these drives in accordance with the Serial ATA

Revision 3.1 specification. This specification can be downloaded from www.serialata.org.

5.2 Serial ATA device plug connector pin definitions

Table 8 summarizes the signals on the Serial ATA interface and power connectors.

* Pins P1, P2 and P3 are tied together.

† Host commanded disable via pin P3 is NOT supported by Exos 7E2000

Caution The drive motor must come to a complete stop (Ready to spindle stop time indicated in Section 2.4) prior to

changing the plane of operation. This time is required to insure data integrity.

Table 8 Serial ATA connector pin definitions

Segment Pin Function Definition

Signal S1 Ground 2nd mate

S2 A+ Signal Pair A: Receives data at the drive Phy from the host

S3 A-

S4 Ground 2nd mate

S5 B- Signal Pair B: Transmits data from the drive Phy to the host

S6 B+

S7 Ground 2nd mate

Key and spacing separate signal and power segments

Power P1 * V33 3.3V power

P2 * V33 3.3V power

P3 * † V33 3.3V power, pre-charge, 2nd mate

P4 Ground 1st mate

P5 Ground 2nd mate

P6 Ground 2nd mate

P7 V55V power, pre-charge, 2nd mate

P8 V55V power

P9 V55V power

P10 Ground 2nd mate

P11 Ground or LED signal If grounded, drive does not use deferred spin

P12 Ground 1st mate.

P13 V12 12V power, pre-charge, 2nd mate

P14 V12 12V power

P15 V12 12V power

Seagate Exos 7E2000 v3 SATA Product Manual, Rev. B 34

Table 6 Notes:

1. All pins are in a single row, with a 1.27mm (0.050”) pitch.

2. The comments on the mating sequence apply to the case of backplane blindmate connector only.

In this case, the mating sequences are:

• the ground pins P4 and P12.

• the pre-charge power pins and the other ground pins.

• the signal pins and the rest of the power pins.

3. There are three power pins for each voltage. One pin from each voltage is used for

pre-charge when installed in a blind-mate backplane configuration.

5.3 Supported ATA commands

The following table lists Serial ATA standard commands that the drive supports. For a detailed description of the ATA commands,

refer to the Serial ATA: High Speed Serialized AT Attachment specification. See “S.M.A.R.T. commands” on page 40 for details and

subcommands used in the S.M.A.R.T. implementation.

Table 9 Supported ATA commands

Command name Command code (in hex)

Accessible Max Address Configuration

Get Native Max Address Ext 78H / 0000H

Set Accessible Max Address Ext 78H / 0001H

Freeze Accessible Max Address Ext 78H / 0002H

Check Power Mode E5H

Download Microcode 92H

Execute Device Diagnostics 90H

Flush Cache E7H

Flush Cache Extended EAH

Identify Device ECH

Idle E3H

Idle Immediate E1H

NoP 00H

Read Buffer E4H

Read DMA C8H

Read DMA Extended 25H

Read FPDMA Queued 60H

Read Log DMA Ext 47H

Read Log Ext 2FH

Read Multiple C4H

Read Multiple Extended 29H

Read Sectors 20H

Read Sectors Extended 24H

Read Verify Sectors 40H

Read Verify Sectors Extended 42H

Request Sense Data Ext 0BH

Sanitize Device - Status Ext B4H / 0000H

Sanitize Device - Crypto Scramble Ext B4H / 0011H

Sanitize Device - Overwrite Ext B4H / 0014H

Seagate Exos 7E2000 v3 SATA Product Manual, Rev. B 35

Sanitize Device - Freeze Lock Ext B4H / 0020H

Sanitize Device - AntiFreeze Lock Ext B4H / 0040H

Security Disable Password F6H

Security Erase Prepare F3H

Security Erase Unit F4H

Security Freeze F5H

Security Set Password F1H

Security Unlock F2H

Seek 70H

Set Date & Time Ext 77H

Set Features EFH

Set Multiple Mode C6H

Sleep E6H

S.M.A.R.T. Disable Operations B0H / D9H

S.M.A.R.T. Enable/Disable Autosave B0H / D2H

S.M.A.R.T. Enable Operations B0H / D8H

S.M.A.R.T. Execute Offline B0H / D4H

S.M.A.R.T. Read Attribute Thresholds B0H / D1H

S.M.A.R.T. Read Data B0H / D0H

S.M.A.R.T. Read Log Sector B0H / D5H

S.M.A.R.T. Return Status B0H / DAH

S.M.A.R.T. Save Attribute Values B0H / D3H

S.M.A.R.T. Write Log Sector B0H / D6H

Standby E2H

Standby Immediate E0H

Trusted Send 5EH (SED drives only)

Trusted Send DMA 5FH (SED drives only)

Trusted Receive 5CH (SED drives only)

Trusted Receive DMA 5DH (SED drives only)

Write Buffer E8H

Write DMA CAH

Write DMA Extended 35H

Write DMA FUA Extended 3DH

Write FPDMA Queued 61H

Write Log DMA Ext 57H

Write Log Extended 3FH

Write Multiple C5H

Write Multiple Extended 39H

Write Multiple FUA Extended CEH

Write Sectors 30H

Write Sectors Extended 34H

Write Uncorrectable 45H

Command name Command code (in hex)

Seagate Exos 7E2000 v3 SATA Product Manual, Rev. B 36

5.3.1 Identify Device command

The Identify Device command (command code ECH) transfers information about the drive to the host following power up. The data is

organized as a single 512-byte block of data, whose contents are shown in Table 9 on page 34. All reserved bits or words should be

set to zero. Parameters listed with an “x” are drive-specific or vary with the state of the drive. See Section 2.0 on page 8 for default

parameter settings.

The following commands contain drive-specific features that may not be included in the Serial ATA specification.

Table 10: Identify Device commands

Word Description Value

Configuration information:

• Bit 15: 0 = ATA; 1 = ATAPI

• Bit 7: removable media

• Bit 6: removable controller

• Bit 0: reserved

0C5AH

1 Number of logical cylinders 3FFFH

2 ATA-reserved 0000H

3 Number of logical heads 16

4 Retired 0000H

5 Retired 0000H

6 Number of logical sectors per logical track: 63 003FH

7–9 Retired 0000H

10–19 Serial number: (20 ASCII characters, 0000H = none) ASCII

20 Retired 0000H

21 Retired 0000H

22 Obsolete 0004H

23–26 Firmware revision (8 ASCII character string, padded with blanks to end of string) x.xx

27–46 Drive model number: (40 ASCII characters, padded with blanks to end of string)

47 (Bits 7–0) Maximum sectors per interrupt on Read multiple and Write multiple (16) 8010H for 5xxE/5xxN

8002H for 4KN

48 Trusted computing feature set options 4000H

49 Standard Standby timer, IORDY supported and may be disabled 2F00H

50 ATA-reserved 4000H

51 PIO data-transfer cycle timing mode 0200H

52 Retired 0200H

53 Words 54–58, 64–70 and 88 are valid 0007H

54 Number of current logical cylinders xxxxH

55 Number of current logical heads xxxxH

56 Number of current logical sectors per logical track xxxxH

57–58 Current capacity in sectors xxxxH

59 Number of sectors transferred during a Read Multiple or Write Multiple command xxxxH

60–61

Total number of user-addressable LBA sectors available

(see Section 2.2 for related information)

*Note: The maximum value allowed in this field is: 0FFFFFFFh (268,435,455 sectors, 137GB).

Drives with capacities over 137GB will have 0FFFFFFFh in this field and the actual number

of user-addressable LBAs specified in words 100-103. This is required for drives that support

the 48-bit addressing feature.

0FFFFFFFh*

62 Retired 0000H

Seagate Exos 7E2000 v3 SATA Product Manual, Rev. B 37

63 Multiword DMA active and modes supported (see note following this table) xx07H

64 Advanced PIO modes supported (modes 3 and 4 supported) 0003H

65 Minimum multiword DMA transfer cycle time per word (120 ns) 0078H

66 Recommended multiword DMA transfer cycle time per word (120 ns) 0078H

67 Minimum PIO cycle time without IORDY flow control (240 ns) 0078H

68 Minimum PIO cycle time with IORDY flow control (120 ns) 0078H

69 Additional supported 0008H

70–74 ATA-reserved 0000H

75 Queue depth 001FH

76 Serial ATA capabilities 8D0EH

77 Reserved for future Serial ATA definition xxxxH

78 Serial ATA features supported xxxxH

79 Serial ATA features enabled xxxxH

80 Major version number 07F0H

81 Minor version number 0000H

82 Command sets supported 306BH

83 Command sets supported 7501H

84 Command sets support extension (see note following this table) 6163H

85 Command sets enabled 3069H

86 Command sets enabled B401H

87 Command sets enable extension 6163H

88 Ultra DMA support and current mode (see note following this table) 007FH

89 Security erase time xxxxH

90 Enhanced security erase time xxxxH

92 Master password revision code FFFEH

93 Hardware reset value xxxxH

95–99 ATA-reserved 0000H

100–103

Total number of user-addressable LBA sectors available (see Section 2.2 for related informa-

tion). These words are required for drives that support the 48-bit addressing feature. Maxi-

mum value: 0000FFFFFFFFFFFFh.

ST2000NX0253 = 3,907,029,168

ST2000NX0303 = 3,907,029,168

ST2000NX0403 = 3,907,029,168

ST1000NX0313 = 1,953,525,168

ST1000NX0353 = 1,953,525,168

ST1000NX0423 = 1,953,525,168

ST2000NX0243 = 488,378,646

ST2000NX0283 = 488,378,646

ST1000NX0303 = 244,190,646

ST1000NX0343 = 244,190,646

104–105 ATA-reserved 0000H

106 Physical/Logical sector size 6003H

107 ATA-reserved 0000H

108–111 The mandatory value of the world wide name (WWN) for the drive.

NOTE: This field is valid if word 84, bit 8 is set to 1 indicating 64-bit WWN support.

Each drive will have a unique

value.

112–118 ATA-reserved 0000H

Table 10: Identify Device commands

Word Description Value

Seagate Exos 7E2000 v3 SATA Product Manual, Rev. B 38

119 Commands and feature sets supported 41DEH

120 Commands and feature sets supported or enabled 409CH

121-127 ATA-reserved 0000H

128 Security status 0021H

129–159 Seagate-reserved xxxxH

160–205 ATA-reserved 0000H

206

SCT Command Transport command set.

If bit 0 is set to one, then the device supports SCT Command Transport.

Bits 7:2 indicate individual SCT feature support.

xxBDH

207-254 ATA-reserved 0000H

255 Integrity word xxA5H

Note See the bit descriptions below for words 63, 84, and 88 of the Identify Drive data.

Description (if bit is set to 1)

Bit Word 63

0 Multiword DMA mode 0 is supported.

1 Multiword DMA mode 1 is supported.

2 Multiword DMA mode 2 is supported.

8 Multiword DMA mode 0 is currently active.

9 Multiword DMA mode 1 is currently active.

10 Multiword DMA mode 2 is currently active.

Bit Word 84

0 SMART error logging is supported.

1 SMART self-test is supported.

2 Media serial number is supported.

3 Media Card Pass Through Command feature set is supported.

4 Streaming feature set is supported.

5 GPL feature set is supported.

6 WRITE DMA FUA EXT and WRITE MULTIPLE FUA EXT commands are supported.

7 WRITE DMA QUEUED FUA EXT command is supported.

8 64-bit World Wide Name is supported.

9-10 Obsolete.

11-12 Reserved for TLC.

13 IDLE IMMEDIATE command with IUNLOAD feature is supported.

14 Shall be set to 1.

15 Shall be cleared to 0.

Bit Word 88

0 Ultra DMA mode 0 is supported.

1 Ultra DMA mode 1 is supported.

2 Ultra DMA mode 2 is supported.

3 Ultra DMA mode 3 is supported.

Table 10: Identify Device commands

Word Description Value

Seagate Exos 7E2000 v3 SATA Product Manual, Rev. B 39

5.3.2 Set Features command

This command controls the implementation of various features that the drive supports. When the drive receives this command, it

sets BSY, checks the contents of the Features register, clears BSY and generates an interrupt. If the value in the register does not

represent a feature that the drive supports, the command is aborted. Power-on default has the read look-ahead and write caching

features enabled. The acceptable values for the Features register are defined as follows

4 Ultra DMA mode 4 is supported.

5 Ultra DMA mode 5 is supported.

6 Ultra DMA mode 6 is supported.

8 Ultra DMA mode 0 is currently active.

9 Ultra DMA mode 1 is currently active.

10 Ultra DMA mode 2 is currently active.

11 Ultra DMA mode 3 is currently active.

12 Ultra DMA mode 4 is currently active.

13 Ultra DMA mode 5 is currently active.

14 Ultra DMA mode 6 is currently active.

Table 11 Set Features command values

02HEnable write cache (default).

03HSet transfer mode (based on value in Sector Count register).

Sector Count register values:

00HSet PIO mode to default (PIO mode 2).

01HSet PIO mode to default and disable IORDY (PIO mode 2).

08HPIO mode 0

09HPIO mode 1

0AHPIO mode 2

0BHPIO mode 3

0CHPIO mode 4 (default)

20HMultiword DMA mode 0

21HMultiword DMA mode 1

22HMultiword DMA mode 2

40HUltra DMA mode 0

41HUltra DMA mode 1

42HUltra DMA mode 2

43HUltra DMA mode 3

44HUltra DMA mode 4

45HUltra DMA mode 5

46HUltra DMA mode 6

10HEnable use of SATA features

55HDisable read look-ahead (read cache) feature.

82HDisable write cache

90HDisable use of SATA features

AAHEnable read look-ahead (read cache) feature (default).

F1HReport full capacity available

Note At power-on, or after a hardware or software reset, the default values of the features are as indicated above.

Seagate Exos 7E2000 v3 SATA Product Manual, Rev. B 40

5.3.3 S.M.A.R.T. commands

S.M.A.R.T. provides near-term failure prediction for disk drives. When S.M.A.R.T. is enabled, the drive monitors predetermined drive

attributes that are susceptible to degradation over time. If self-monitoring determines that a failure is likely, S.M.A.R.T. makes a status

report available to the host. Not all failures are predictable. S.M.A.R.T. predictability is limited to the attributes the drive can monitor.

For more information on S.M.A.R.T. commands and implementation, see the Draft ATA-5 Standard.

SeaTools diagnostic software activates a built-in drive self-test (DST S.M.A.R.T. command for D4H) that eliminates unnecessary drive

returns. The diagnostic software ships with all new drives and is also available at:

http://www.seagate.com/support/downloads/seatools/.

This drive is shipped with S.M.A.R.T. features disabled. Users must have a recent BIOS or software package that supports S.M.A.R.T. to

enable this feature. The table below shows the S.M.A.R.T. command codes that the drive uses.

Table 12 S.M.A.R.T. commands

Code in features register S.M.A.R.T. command

D0HS.M.A.R.T. Read Data

D2HS.M.A.R.T. Enable/Disable Attribute Autosave

D3HS.M.A.R.T. Save Attribute Values

D4HS.M.A.R.T. Execute Off-line Immediate (runs DST)

D5HS.M.A.R.T. Read Log Sector

D6HS.M.A.R.T. Write Log Sector

D8HS.M.A.R.T. Enable Operations

D9HS.M.A.R.T. Disable Operations

DAHS.M.A.R.T. Return Status

Note If an appropriate code is not written to the Features Register, the

command is aborted and 0x 04 (abort) is written to the Error register.

Seagate Technology LLC

AMERICAS Seagate Technology LLC 10200 South De Anza Boulevard, Cupertino, California 95014, United States, 408-658-1000

ASIA/PACIFIC Seagate Singapore International Headquarters Pte. Ltd. 7000 Ang Mo Kio Avenue 5, Singapore 569877, 65-6485-3888

EUROPE, MIDDLE EAST AND AFRICA Seagate Technology SAS 16-18 rue du Dôme, 92100 Boulogne-Billancourt, France, 33 1-4186 10 00

Publication Number: 100827452, Rev. B

November 2017

Table of Contents

Seagate ST2000NX0403 User Manual

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