Seagate ST4000VM000 User Manual

Displayed below is the user manual for ST4000VM000 by Seagate which is a product in the Internal Hard Drives category. This manual has pages.

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Video 3.5 HDD

SATA Product Manual

100799402, Rev. F

April 2018

ST4000VM000

ST3000VM002

Publication number: 100799402, Rev. F April 2018

Seagate, Seagate Technology and the Spiral logo are registered trademarks of Seagate Technology LLC in the United States and/or other countries. SeaTools are either trademarks or

registered trademarks of Seagate Technology LLC or one of its affiliated companies in the United States and/or other countries. All other trademarks or registered trademarks are the

property of their respective owners.

No part of this publication may be reproduced in any form without written permission of Seagate Technology LLC.

Call 877-PUB-TEK1 (877-782-8351) to request permission.

When referring to drive capacity, one gigabyte, or GB, equals one billion bytes and one terabyte, or TB, equals one trillion bytes. Your computer’s operating system may use a different

standard of measurement and report a lower capacity. In addition, some of the listed capacity is used for formatting and other functions, and thus will not be available for data storage.

Actual quantities will vary based on various factors, including file size, file format, features and application software. Actual data rates may vary depending on operating environment and

other factors. The export or re-export of hardware or software containing encryption may be regulated by the U.S. Department of Commerce, Bureau of Industry and Security (for more

information, visit www.bis.doc.gov), and controlled for import and use outside of the U.S. Seagate reserves the right to change, without notice, product offerings or specifications.

Document Revision History

Revision Date Pages affected and Description of changes

Rev. A 03/24/2016 Initial release

Rev. B 04/18/2016 7: Revised Heads/Disks to 6/3

11: Power Dissipation = 3-Disks

Rev. C 05/03/2016 15-16: Updated Section 2.14.2 Electromagnetic compatibility

Rev. D 08/09/2016

7 & 13: Revised to Operating ambient temperature (min °C)

8 & 13: Revised Wet Bulb values & Added useful life note

16: Added Section 2.12.1 Storage

18: Revised China RoHS

20: Revised Fastener Penetration Depth to 0.120” in text & Fig 2 Mechanical Drawing

Rev. E 01/30/2018 17-21: Updated Section 2.14 through 2.16 per Compliance Council

23: Changed fastener penetration depth to 0.140 in. in text and mechanical drawings

Rev. F 04/12/2018 17: Added Regulatory Model Number

Seagate Video 3.5 HDD Product Manual, Rev. F 2

Contents

Seagate® Technology Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

1.0 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

1.1 About the SATA interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

2.0 Drive Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

2.1 Specification summary tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

2.2 Formatted capacityy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

2.2.1 LBA mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

2.3 Default logical geometry. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

2.4 Recording and interface technology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

2.5 Physical characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

2.6 Seek time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

2.7 Start/stop times . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

2.8 Power specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

2.8.1 Power consumption. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

2.8.2 Conducted noise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

2.8.3 Voltage tolerance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

2.8.4 Power-management modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

2.9 Environmental specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

2.9.1 Drive case temperature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

2.9.2 Ambient Temperature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

2.9.3 Temperature gradient . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

2.9.4 Humidity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

2.9.5 Altitude . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

2.9.6 Shock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

2.9.7 Non-operating vibration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

2.10 Acoustics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

2.10.1 Test for Prominent Discrete Tones (PDTs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

2.11 Electromagnetic immunity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

2.12 Reliability - Annualized Failure Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

2.12.1 Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

2.13 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

2.14 Agency and Safety Certifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

2.14.1 Safety certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

2.14.2 Electromagnetic compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

2.14.3 Electromagnetic compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

2.14.4 European Union (EU) CE Marking Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

2.14.5 Australian RCM Compliance Mark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

2.14.6 Canada ICES-003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

2.14.7 South Korean KC Certification Mark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

2.14.8 Morocco Commodity Mark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

2.14.9 Taiwanese BSMI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

2.14.10 FCC verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

2.15 Environmental protection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

2.15.1 European Union Restriction of Hazardous Substance Law. . . . . . . . . . . . . . . . . . . . . . . . . . . 19

2.15.2 Restriction of Hazardous Substances in Electrical and Electronic Equipment . . . . . . . . . 19

2.15.3 China Requirements —China RoHS 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

2.15.4 Taiwan Requirements — Taiwan RoHS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

2.16 Corrosive environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Seagate Video 3.5 HDD Product Manual, Rev. F 3

Contents

3.0 Configuring and Mounting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

3.1 Handling and static-discharge precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

3.2 Configuring the drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

3.3 SATA cables and connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

3.4 Drive mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

4.0 SATA Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

4.1 Hot-Plug compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

4.2 SATA device plug connector pin definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

4.3 Supported ATA commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

4.3.1 Identify Device command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

4.3.2 Set Features command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

4.3.3 S.M.A.R.T. commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Seagate Video 3.5 HDD Product Manual, Rev. F 4

Figures

Figure 1 Attaching SATA cabling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Figure 2 Mounting dimensions (3TB and 4TB) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Seagate Video 3.5 HDD Product Manual, Rev. F 5

For information regarding online support and services, visit: http://www.seagate.com/contacts/

For information regarding Warranty Support, visit: http://www.seagate.com/support/warranty-and-replacements/

For information regarding data recovery services, visit: http://www.seagate.com/services-software/recover/

For Seagate OEM, Distribution partner and reseller portals, visit: http://www.seagate.com/partners/

Seagate® Technology Support Services

Seagate Video 3.5 HDD Product Manual, Rev. F 6

1.0 Introduction

This manual describes the functional, mechanical and interface specifications for the following

Seagate® Video 3.5 HDD model drives:

These drives provide the following key features:

• 5900-RPM spindle speed

• Best-in-class acoustic performance means virtually silent operation

• Built-in error recovery for non-stop video streaming

• Compliant with RoHS requirements in China and Europe.

• Enhanced caching capabilities enable superior video recording quality.

• Full-track multiple-sector transfer capability without local processor intervention.

• High instantaneous (burst) data-transfer rates (up to 600MB per second).

• Native Command Queuing with command ordering to increase performance in demanding applications.

• Performance-tuned for seamless video applications

• Reliability for 24×7 video applications

• SeaTools diagnostic software performs a drive self-test that eliminates unnecessary drive returns.

• State-of-the-art cache and on-the-fly error-correction algorithms.

• Support for S.M.A.R.T. drive monitoring and reporting.

• Supports ATA8 streaming commands

• Supports latching SATA cables and connectors.

• Supports power-up in the standby feature

• Supports Trusted Send/Receive Security Protocol

• TGMR recording technology provides the drives with increased areal density.

• Worldwide Name (WWN) capability uniquely identifies the drive.

ST4000VM000 ST3000VM002

Seagate Video 3.5 HDD Product Manual, Rev. F 7

www.seagate.com

1.1 About the SATA interface

The Serial ATA (SATA) interface provides several advantages over the traditional (parallel) ATA interface. The primary

advantages include:

• Easy installation and configuration with true plug-and-play connectivity. It is not necessary to set any jumpers or other

configuration options.

• Thinner and more flexible cabling for improved enclosure airflow and ease of installation.

• Scalability to higher performance levels.

In addition, SATA makes the transition from parallel ATA easy by providing legacy software support. SATA was designed to

allow users to install a SATA host adapter and SATA disk drive in the current system and expect all of the existing

applications to work as normal.

The SATA interface connects each disk drive in a point-to-point configuration with the SATA host adapter. There is no

master/slave relationship with SATA devices like there is with parallel ATA. If two drives are attached on one SATA host

adapter, the host operating system views the two devices as if they were both “masters” on two separate ports. This

essentially means both drives behave as if they are Device 0 (master) devices.

The SATA host adapter and drive share the function of emulating parallel ATA device behavior to provide backward

compatibility with existing host systems and software. The Command and Control Block registers, PIO and DMA data

transfers, resets, and interrupts are all emulated.

The SATA host adapter contains a set of registers that shadow the contents of the traditional device registers, referred to as

the Shadow Register Block. All SATA devices behave like Device 0 devices. For additional information about how SATA

emulates parallel ATA, refer to the “Serial ATA International Organization: Serial ATA Revision 3.0”. The specification can be

downloaded from www.sata-io.org.

Note

The host adapter may, optionally, emulate a master/slave environment to host software where two devices on

separate SATA ports are represented to host software as a Device 0 (master) and Device 1 (slave) accessed at the same

set of host bus addresses. A host adapter that emulates a master/slave environment manages two sets of shadow

registers. This is not a typical SATA environment.

Seagate Video 3.5 HDD Product Manual, Rev. F 8

2.0 Drive Specifications

Unless otherwise noted, all specifications are measured under ambient conditions, at 25°C, and nominal power. For

convenience, the phrases the drive and this drive are used throughout this manual to indicate the following drive models:

2.1 Specification summary tables

The specifications listed in Table 1 are for quick reference. For details on specification measurement or definition, refer to

the appropriate section of this manual.

ST4000VM000 ST3000VM002

Table 1 Drive specifications summary for 4TB and 3TB models

Drive Specification* ST4000VM000 ST3000VM002

Formatted capacity (512 bytes/sector)** 4000GB (4TB) 3000GB (3TB)

Guaranteed sectors 7,814,037,168 5,860,533,168

Heads 6

Disks 3

Bytes per sector

(4K physical emulated at 512-byte sectors) 4096

Default sectors per track 63

Default read/write heads 16

Default cylinders 16,383

Recording density (max) 2054kFCI 1849kFCI

Track density (avg) 390ktracks/in

Areal density (avg) 811Gb/in2 730Gb/in2

Internal data transfer rate (max) 2111Mb/s 1858Mb/s

Average data rate, read/write 190MB/s

Sustained data rate, OD read (max) 2054kFCI 1849kFCI

ATA data-transfer modes supported

PIO modes: 0 to 4

Multiword DMA modes: 0 to 2

Ultra DMA modes 0 to 6

I/O data-transfer rate (max) 600MB/s

Cache buffer 64MB

Height (max) 26.1mm / 1.028 in

Width (max) 101.85mm /4.010 in

Length (max) 146.99mm / 5.787 in

Weight (typical) 635g / 1.40 lb

Average latency 5.1ms

Power-on to ready (max) <17.0s

Standby to ready (max) <17.0s

Average seek, read (typical)

Average seek, write (typical)

<12.0ms typical

Startup current (typical) 12V 1.8A

Voltage tolerance (including noise) 5V: ±5%

12V: ±10%

Non-Operating (Ambient °C) –40° to 70°

Operating ambient temperature (min °C) 0°

Operating temperature (drive case max °C) 75° †

Temperature gradient 20°C per hour max (operating)

30°C per hour max (nonoperating)

Seagate Video 3.5 HDD Product Manual, Rev. F 9

www.seagate.com

* All specifications above are based on native configurations.

** One GB equals one billion bytes and 1TB equals one trillion bytes when referring to hard drive capacity. Accessible capacity may vary depending on

operating environment and formatting.

*** During periods of drive idle, some offline activity may occur according to the S.M.A.R.T. specification, which may increase acoustic and power to

operational levels.

†Seagate does not recommend operating at sustained case temperatures above 60C.

Operating at higher temperatures will reduce useful life of the product.

2.2 Formatted capacityy

*One GB equals one billion bytes and 1TB equals one trillion bytes when referring to hard drive capacity. Accessible capacity may vary depending on

operating environment and formatting.

Relative humidity 5% to 90% (operating)

5% to 95% (nonoperating)

Relative humidity gradient (max) 30% per hour

Wet bulb temperature (max) 26°C max (operating)

29°C max (non-operating)

Altitude, operating –304m to 3048m

(–1000 ft to 10,000 ft)

Altitude, non-operating

(below mean sea level, max)

–304m to12,192m

(–1000ft to 40,000+ ft)

Operational Shock (max) 80 Gs at 10ms

Non-Operational Shock (max) 300 Gs at 2ms

Vibration, operating

2Hz to 22Hz: 0.25 Gs, Limited displacement

22Hz to 350Hz: 0.50 Gs

350Hz to 500Hz: 0.25 Gs

Vibration, non-operating

5Hz to 22Hz: 3.0 Gs

22Hz to 350Hz: 3.0 Gs

350Hz to 500Hz: 3.0 Gs

Drive acoustics, sound power

Idle*** 2.3 bels (typical)

2.5 bels (max)

Seek 2.4 bels (typical)

2.5 bels (max)

Non-recoverable read errors 1 per 1014 bits read

Annualized Failure Rate (AFR) 0.55%

Warranty

To determine the warranty for a specific drive, use a web browser to access the following web

page: http://www.seagate.com/support/warranty-and-replacements/.

From this page, click on the “Is my Drive under Warranty” link. The following are required to be

provided: the drive serial number, model number (or part number) and country of purchase.

The system will display the warranty information for the drive.

Load/Unload cycles 600,000 at 25°C, 50% rel. humidity

Supports Hotplug operation per the

Serial ATA Revision 3.2 specification Yes

Model Formatted capacity* Guaranteed sectors Bytes per sector

ST4000VM000 4000GB 7,814,037,168

4096

ST3000VM002 3000GB 5,860,533,168

Table 1 Drive specifications summary for 4TB and 3TB models (Continued)

Drive Specification* ST4000VM000 ST3000VM002

Seagate Video 3.5 HDD Product Manual, Rev. F 10

www.seagate.com

2.2.1 LBA mode

When addressing these drives in LBA mode, all blocks (sectors) are consecutively numbered from 0 to n–1, where n is the

number of guaranteed sectors as defined above.

See Section 4.3.1, "Identify Device command" (words 60-61 and 100-103) for additional information about 48-bit

addressing support of drives with capacities over 137GB.

2.3 Default logical geometry

•Cylinders: 16,383

•Read/write heads: 16

•Sectors per track: 63

LBA mode

When addressing these drives in LBA mode, all blocks (sectors) are consecutively numbered from 0 to n–1, where n is the

number of guaranteed sectors as defined above.

2.4 Recording and interface technology

Interface SATA

Recording method TGMR

Recording density

3TB 1849kFCI

4TB 2054kFCI

Track density (ktracks/inch avg)

3TB and 4TB 390

Areal density (Gb/in2)

3TB 730

4TB 811

Internal data transfer rate (Mb/s max)

3TB 1858

4TB 2111

Average data rate, read/write (MB/s) 190

Maximum sustained data transfer rate, OD read (kFCI)

3TB 1849

4TB 2054

I/O data-transfer rate (MB/s max) 600

Seagate Video 3.5 HDD Product Manual, Rev. F 11

www.seagate.com

2.5 Physical characteristics

2.6 Seek time

Seek measurements are taken with nominal power at 25°C ambient temperature. All times are measured using drive

diagnostics. The specifications in the table below are defined as follows:

• Track-to-track seek time is an average of all possible single-track seeks in both directions.

• Average seek time is a true statistical random average of at least 5000 measurements of seeks between random tracks,

less overhead.

2.7 Start/stop times

The start/stop times listed below are for the 3TB and 4TB models.

Time-to-ready may be longer than normal if the drive power is removed without going through normal OS powerdown

procedures.

Maximum height 26.11mm / 1.028 in

Maximum width 101.85mm / 4.010 in

Maximum length 146.99mm / 5.787 in

Typical weight 635g / 1.40 lb

Cache buffer 64MB

Typical seek times (ms) Read Write

Track-to-track 1.0 1.2

Average 12.0 12.0

Average latency 5.1

Note

These drives are designed to consistently meet the seek times represented in this manual. Physical seeks, regardless

of mode (such as track-to-track and average), are expected to meet the noted values. However, due to the manner in

which these drives are formatted, benchmark tests that include command overhead or measure logical seeks may

produce results that vary from these specifications.

Power-on to ready

(in seconds)

13 (typical)

17 (max)

Standby to ready

(in seconds)

13 (typical)

17 (max)

Ready to spindle stop

(in seconds)

10 (typical)

11 (max)

Seagate Video 3.5 HDD Product Manual, Rev. F 12

www.seagate.com

2.8 Power specifications

The drive receives DC power (+5V or +12V) through a native SATA power connector. Refer to Figure 1 on page 22.

2.8.1 Power consumption

Power requirements for the drives are listed in Table 2. Typical power measurements are based on an average of drives

tested, under nominal conditions, using 5.0V and 12.0V input voltage at 25°C ambient temperature.

• Spinup power

Spinup power is measured from the time of power-on to the time that the drive spindle reaches operating speed.

• Read/write power and current

Read/write power is measured with the heads on track, based on a 16-sector write followed by a 32-ms delay, then a

16-sector read followed by a 32-ms delay.

• Operating power and current

Operating power is measured using 40 percent random seeks, 40 percent read/write mode (1 write for each 10 reads)

and 20 percent drive idle mode.

• Idle mode power

Idle mode power is measured with the drive up to speed, with servo electronics active and with the heads in a random

track location.

•Standby mode

During Standby mode, the drive accepts commands, but the drive is not spinning, and the servo and read/write elec-

tronics are in power-down mode.

*During periods of drive idle, some offline activity may occur according to the S.M.A.R.T. specification, which may increase acoustic and power to

operational levels.

†5W IDLE with DIPLM Enabled

2.8.2 Conducted noise

Input noise ripple is measured at the host system power supply across an equivalent 80-ohm resistive load on the +12 volt

line or an equivalent 15-ohm resistive load on the +5 volt line.

• Using 12-volt power, the drive is expected to operate with a maximum of 120 mV peak-to-peak square-wave injected

noise at up to 10MHz.

• Using 5-volt power, the drive is expected to operate with a maximum of 100 mV peak-to-peak square-wave injected

noise at up to 10MHz.

2.8.3 Voltage tolerance

Voltage tolerance (including noise):

•5V ±5%

•12V ±10%

Table 2 DC power requirements (3TB and 4TB)

Power dissipation (3-disk values shown) Avg (watts 25° C) Avg 5V typ amps Avg 12V typ amps

Spinup — — 1.8

Idle* † 3.20 0.07 0.238

Operating 5.50 0.20 0.33

Standby 0.25 0.04 0.004

Sleep 0.25 0.04 0.004

Note Equivalent resistance is calculated by dividing the nominal voltage by the typical RMS read/write current.

Seagate Video 3.5 HDD Product Manual, Rev. F 13

www.seagate.com

2.8.4 Power-management modes

The drive provides programmable power management to provide greater energy efficiency. In most systems, users can

control power management through the system setup program. The drive features the following power-management

modes:

•Active mode

The drive is in Active mode during the read/write and seek operations.

• Idle mode

The buffer remains enabled, and the drive accepts all commands and returns to Active mode any time disk access is

necessary.

•Standby mode

The drive enters Standby mode when the host sends a Standby Immediate command. If the host has set the standby

timer, the drive can also enter Standby mode automatically after the drive has been inactive for a specifiable length of

time. The standby timer delay is established using a Standby or Idle command. In Standby mode, the drive buffer is

enabled, the heads are parked and the spindle is at rest. The drive accepts all commands and returns to Active mode

any time disk access is necessary.

•Sleep mode

The drive enters Sleep mode after receiving a Sleep command from the host. In Sleep mode, the drive buffer is dis-

abled, the heads are parked and the spindle is at rest. The drive leaves Sleep mode after it receives a Hard Reset or Soft

Reset from the host. After receiving a reset, the drive exits Sleep mode and enters Standby mode with all current trans-

lation parameters intact.

• Idle and Standby timers

Each time the drive performs an Active function (read, write or seek), the standby timer is reinitialized and begins

counting down from its specified delay times to zero. If the standby timer reaches zero before any drive activity is

required, the drive makes a transition to Standby mode. In both Idle and Standby mode, the drive accepts all com-

mands and returns to Active mode when disk access is necessary.

Power modes Heads Spindle Buffer

Active Tracking Rotating Enabled

Idle Tracking Rotating Enabled

Standby Parked Stopped Enabled

Sleep Parked Stopped Disabled

Seagate Video 3.5 HDD Product Manual, Rev. F 14

www.seagate.com

2.9 Environmental specifications

This section provides the temperature, humidity, shock, and vibration specifications for Video 3.5 HDDs. This section

provides the temperature, humidity, shock, and vibration specifications.

2.9.1 Drive case temperature

Ambient temperature is defined as the temperature of the environment immediately surrounding the drive. Above 1000ft.

(305 meters), the maximum temperature is derated linearly by 1°C every 1000 ft. Drive case temperature should be

measured at the location indicated in Figure 2.

2.9.2 Ambient Temperature

†Seagate does not recommend operating at sustained case temperatures above 60C.

Operating at higher temperatures will reduce useful life of the product.

2.9.3 Temperature gradient

2.9.4 Humidity

2.9.4.1 Relative humidity

2.9.4.2 Wet bulb temperature

2.9.5 Altitude

Non-operating (Ambient) –40° to 70°C (–40° to 158°F)

Operating ambient (min °C) 0° (32°F)

Operating (Drive case max °C) 75° (167°F) †

Operating 20°C per hour (68°F per hour max), without condensation

Non-operating 30°C per hour (86°F per hour max)

Operating 5% to 90% non-condensing (30% per hour max)

non-operating 5% to 95% non-condensing (30% per hour max)

Operating 26°C / 78.8°F (rated)

Non-operating 29°C / 84.2°F (rated)

Operating –304m to 3048m (–1000 ft. to 10,000 ft.)

Non-operating –304m to 12,192m (–1000 ft. to 40,000+ ft.)

Seagate Video 3.5 HDD Product Manual, Rev. F 15

www.seagate.com

2.9.6 Shock

All shock specifications assume that the drive is mounted securely with the input shock applied at the drive mounting

screws. Shock may be applied in the X, Y or Z axis.

2.9.6.1 Operating shock

These drives comply with the performance levels specified in this document when subjected to a maximum operating

shock of 80 Gs based on half-sine shock pulses of 10ms during read operations. Shocks should not be repeated more than

two times per second.

2.9.6.2 Non-operating shock

4TB and 3TB

The non-operating shock level that the drive can experience without incurring physical damage or degradation in

performance when subsequently put into operation is 300 Gs based on a non-repetitive half-sine shock pulse of

2ms duration.

2.9.6.3 Operating vibration

The maximum vibration levels that the drive may experience while meeting the performance standards specified in this

document are specified below.

All vibration specifications assume that the drive is mounted securely with the input vibration applied at the drive

mounting screws. Vibration may be applied in the X, Y or Z axis. Throughput may vary if improperly mounted.

2.9.7 Non-operating vibration

The maximum non-operating vibration levels that the drive may experience without incurring physical damage or

degradation in performance when subsequently put into operation are specified below.

2.10 Acoustics

Drive acoustics are measured as overall A-weighted acoustic sound power levels (no pure tones). All measurements are

consistent with ISO document 7779. Sound power measurements are taken under essentially free-field conditions over a

reflecting plane. For all tests, the drive is oriented with the cover facing upward.

*During periods of drive idle, some offline activity may occur according to the S.M.A.R.T. specification, which may increase acoustic and power to

operational levels.

2Hz to 22Hz 0.25 Gs (Limited displacement)

22Hz to 350Hz 0.50 Gs

350Hz to 500Hz 0.25 Gs

5Hz to 22Hz 3.0 Gs (Limited displacement)

22Hz to 350Hz 3.0 Gs

350Hz to 500Hz 3.0 Gs

Note

For seek mode tests, the drive is placed in seek mode only. The number of seeks per

second is defined by the following equation:

(Number of seeks per second = 0.4 / (average latency + average access time

Table 3 Fluid Dynamic Bearing (FDB) motor acoustics

Idle* Seek

2.3 bels (typical)

2.5 bels (max)

2.4 bels (typical)

2.5 bels (max)

Seagate Video 3.5 HDD Product Manual, Rev. F 16

www.seagate.com

2.10.1 Test for Prominent Discrete Tones (PDTs)

Seagate follows the ECMA-74 standards for measurement and identification of PDTs. An exception to this process is the

use of the absolute threshold of hearing. Seagate uses this threshold curve (originated in ISO 389-7) to discern tone

audibility and to compensate for the inaudible components of sound prior to computation of tone ratios according to

Annex D of the ECMA-74 standards.

2.11 Electromagnetic immunity

When properly installed in a representative host system, the drive operates without errors or degradation in performance

when subjected to the radio frequency (RF) environments defined in Table 4.

2.12 Reliability - Annualized Failure Rate

The product will achieve an Annualized Failure Rate (AFR) of 0.55% when operated in an environment of ambient air

temperatures of 25°C. Operation at temperatures outside the specifications shown in Section 2.9 may increase the

product AFR. AFR is a population statistic that is not relevant to individual units.

• AFR specifications are based on the following assumptions for consumer electronics environments:

• 8760 power-on hours per year

• 10,000 average motor start/stop cycles per year

• Operations at nominal voltages

• Temperatures outside the specifications in Section 2.9 may reduce the product reliability.

Normal I/O duty cycle for consumer electronics environments. Operation at excessive I/O duty cycle may degrade product

reliability. The consumer electronics environment of power-on hours, temperature, and I/O duty cycle affect the product

AFR. The AFR will be degraded if used in an enterprise application.

2.12.1 Storage

Maximum storage periods are 180 days within original unopened Seagate shipping package or 60 days unpackaged

within the defined non-operating limits (refer to environmental section in this manual). Storage can be extended to 1 year

packaged or unpackaged under optimal environmental conditions (25°C, <40% relative humidity non-condensing, and

non-corrosive environment). During any storage period the drive non-operational temperature, humidity, wet bulb,

atmospheric conditions, shock, vibration, magnetic and electrical field specifications should be followed.

2.13 Warranty

To determine the warranty for a specific drive, use a web browser to access the following web page:

http://www.seagate.com/support/warranty-and-replacements/.

From this page, click on the “Is my Drive under Warranty” link. The following are required to be provided: the drive serial

number, model number (or part number) and country of purchase. The system will display the warranty information for

the drive.

Table 4 Radio frequency environments

Test Description Performance level Reference standard

Electrostatic discharge Contact, HCP, VCP: ± 4 kV; Air: ± 8 kV B EN61000-4-2: 95

Radiated RF immunity 80MHz to 1,000MHz, 3 V/m,

80% AM with 1kHz sine

900MHz, 3 V/m, 50% pulse modulation @ 200Hz

A EN61000-4-3: 96

ENV50204: 95

Electrical fast transient ± 1 kV on AC mains, ± 0.5 kV on external I/O B EN61000-4-4: 95

Surge immunity ± 1 kV differential, ± 2 kV common,

AC mains

B EN61000-4-5: 95

Conducted RF immunity 150kHz to 80MHz, 3 Vrms, 80% AM with 1kHz sine A EN61000-4-6: 97

Voltage dips, interrupts 0% open, 5 seconds

0% short, 5 seconds

40%, 0.10 seconds

70%, 0.01 seconds

EN61000-4-11: 94

Seagate Video 3.5 HDD Product Manual, Rev. F 17

www.seagate.com

2.14 Agency and Safety Certifications

Each Hard Drive and Solid State Drive ("drives") has a product label that includes certifications that are applicable to that

specific drive. The following information provides an overview of requirements that may be applicable to the drive.

2.14.1 Safety certification

These products are certified to meet the requirements of UL/cUL 60950-1, EN 60950-1, and may also include, IEC 62368, UL

62368 and EN 62368.

The following regulatory model number represent all features and configurations within the series:

Regulatory Model Numbers: SKR001

The security features of Self-Encrypting Drive models are based on the “TCG Storage Architecture Core Specification” and

the “TCG Storage Workgroup Security Subsystem Class: Enterprise_A” specification with additional vendor-unique

features as noted in this product manual.

2.14.2 Electromagnetic compatibility

The drive, as delivered, is designed for system integration and installation into a suitable enclosure prior to use. The drive is

supplied as a subassembly and is not subject to Subpart B of Part 15 of the FCC Rules and Regulations.

The design characteristics of the drive serve to minimize radiation when installed in an enclosure that provides reasonable

shielding. The drive is capable of meeting the Class B limits of the FCC Rules and Regulations when properly packaged;

however, it is the user’s responsibility to assure that the drive meets the appropriate EMI requirements in their system.

Shielded I/O cables may be required if the enclosure does not provide adequate shielding. If the I/O cables are external to

the enclosure, shielded cables should be used, with the shields grounded to the enclosure and to the host controller.

2.14.2.1 Electromagnetic susceptibility

The drive as delivered is tested to meet susceptibility requirements in a representative enclosure. It is the responsibility of

those integrating the drive within their systems to perform those tests required and design their system to ensure that

equipment operating in the same system as the drive or external to the system does not adversely affect the performance

of the drive. See Section 2.8, "Power specifications".

2.14.3 Electromagnetic compliance

Seagate uses an independent laboratory to confirm compliance with the directives/standards for CE Marking and RCM

Marking. The drive was tested in a representative system for typical applications and comply with the Electromagnetic

Interference/Electromagnetic Susceptibility (EMI/EMS) for Class B products. The selected system represents the most

popular characteristics for test platforms.

Although the test system with this Seagate model complies with the directives/standards, we cannot guarantee that all

systems will comply. The computer manufacturer or system integrator shall confirm EMC compliance and provide the

appropriate marking for their product.

2.14.4 European Union (EU) CE Marking Requirements

Drives that display the CE mark comply with the European Union (EU) requirements specified in the Electromagnetic

Compatibility Directive (2014/30/EU) put into force on 20 April 2016. Testing is performed to the levels specified by the

product standards for Information Technology Equipment (ITE). Emission levels are defined by EN 55032:2012, Class B and

the immunity levels are defined by EN 55024:2010.

The drives also meet the requirements of The Low Voltage Directive (LVD) 2014/35/EU.

Seagate drives are tested in representative end-user systems. Although CE-marked Seagate drives comply with all relevant

regulatory requirements and standards for the drives, Seagate cannot guarantee that all system-level products into which

the drives are installed comply with all regulatory requirements and standards applicable to the system-level products.

The drive is designed for operation inside a properly designed system (e.g., enclosure designed for the drive), with

properly shielded I/O cable (if necessary) and terminators on all unused I/O ports. Computer manufacturers and system

integrators should confirm EMC compliance and provide CE marking for the system-level products.

For compliance with the RoHS "Recast" Directive 2011/65/EU (RoHS 2), See Section 2.15.2 on page 19 .

Seagate Video 3.5 HDD Product Manual, Rev. F 18

www.seagate.com

2.14.5 Australian RCM Compliance Mark

If these models have the RCM marking, they comply with the Australia/New Zealand Standard AS/NZ CISPR32 and meet

the Electromagnetic Compatibility (EMC) Framework requirements of the Australian Communication and Media Authority

(ACMA).

2.14.6 Canada ICES-003

If this model has the ICES-003:2016 marking it complies with requirements of ICES tested per ANSI C63.4-2014.

2.14.7 South Korean KC Certification Mark

The South Korean KC Certification Mark means the drives comply with paragraph 1 of Article 11 of the Electromagnetic

Compatibility control Regulation and meet the Electromagnetic Compatibility (EMC) Framework requirements of the

Radio Research Agency (RRA) Communications Commission, Republic of Korea.These drives have been tested and comply

with the Electromagnetic Interference/Electromagnetic Susceptibility (EMI/EMS) for Class B products. Drives are tested in a

representative, end-user system by a Korean-recognized lab.

2.14.8 Morocco Commodity Mark

To satisfy our OEM customers, Seagate has added the Moroccan Commodity Mark to the drives provided to the OEM for

the sale of Customer Kits produced by our OEM customers that are intended to be incorporated into the OEM's finished

system-level product by an end user. The Customer Kits are considered 'devices' under Morocco's Order of the Minister of

Industry, Trade, Investment and Digital Economy No. 2574-14 of 29 Ramadan 1436 (16 July 2015) on electromagnetic

compatibility of equipment.

Seagate drives are tested for compliance and complies with the European Union (EU) Electromagnetic Compatibility (EMC)

Directive 2014/30/EU and the Low Voltage Directive (LVD) 2014/35/EU. Accordingly, the drives also meets the

requirements of Morocco's Order of the Minister of Industry, Trade, Investment and Digital Economy No. 2574-14 of 29

Ramadan 1436 (16 July 2015) on electromagnetic compatibility of equipment.

2.14.9 Taiwanese BSMI

Drives with the Taiwanese certification mark comply with Chinese National Standard, CNS13438.

For compliance with the Taiwan Bureau of Standards, Metrology and Inspection’s (BSMI) requirements,

See Section 2.15.4 on page 21 .

ࣗطیࡈ࢕߇ΰח

% 

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ࠇ߾۰یࡈଟܹ࢑ݡТЬ

Seagate Video 3.5 HDD Product Manual, Rev. F 19

2.14.10 FCC verification

These drives are intended to be contained solely within a personal computer or similar enclosure (not attached as an

external device). As such, each drive is considered to be a subassembly even when it is individually marketed to the

customer. As a subassembly, no Federal Communications Commission verification or certification of the device is required.

Seagate has tested this device in enclosures as described above to ensure that the total assembly (enclosure, disk drive,

motherboard, power supply, etc.) does comply with the limits for a Class B computing device, pursuant to Subpart J, Part

15 of the FCC rules. Operation with noncertified assemblies is likely to result in interference to radio and television

reception.

Radio and television interference. This equipment generates and uses radio frequency energy and if not installed and

used in strict accordance with the manufacturer’s instructions, may cause interference to radio and television reception.

This equipment is designed to provide reasonable protection against such interference in a residential installation.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause

interference to radio or television, which can be determined by turning the equipment on and off, users are encouraged to

try one or more of the following corrective measures:

• Reorient the receiving antenna.

• Move the device to one side or the other of the radio or TV.

• Move the device farther away from the radio or TV.

• Plug the computer into a different outlet so that the receiver and computer are on different branch outlets.

If necessary, users should consult a dealer or an experienced radio/television technician for additional suggestions. Users

may find helpful the following booklet prepared by the Federal Communications Commission: How to Identify and Resolve

Radio-Television Interference Problems. This booklet is available from the Superintendent of Documents, U.S. Government

Printing Office, Washington, DC 20402. Refer to publication number 004-000-00345-4.

2.15 Environmental protection

Seagate designs its products to meet environmental protection requirements worldwide, including regulations restricting

certain chemical substances.

2.15.1 European Union Restriction of Hazardous Substance Law

2.15.2 Restriction of Hazardous Substances in Electrical and Electronic Equipment

Seagate drives are designed to be compliant with the European Union RoHS "Recast" Directive 2011/65/EU (RoHS 2) as

amended by Directive (EU) 2015/863. The RoHS2 restricts the use of certain hazardous substances such as Lead, Cadmium,

Mercury, Hexavalent Chromium, Polybrominated Biphenyls (PBB) and Polybrominated Diphenyl Ether (PBDE), BisBis(2-

Ethylhexyl) phthalate (DEHP), Benzyl butyl phthalate (BBP), Dibutyl phthalate (DBP), and Diisobutyl phthalate (DIBP) in

electrical and electronic equipment (EEE).

Seagate Video 3.5 HDD Product Manual, Rev. F 20

www.seagate.com

2.15.2.1 Substances of Very High Concern (SVHC)

The European Union REACH (Registration, Evaluation, Authorization and Restriction of Chemicals) Regulation (EC) 1907/

2006 regulates chemicals shipped into and used in Europe. A number of parts and materials in Seagate products are

procured from external suppliers. We rely on the representations of our suppliers regarding the presence of REACH

substances in these articles and materials. Our supplier contracts require compliance with our chemical substance

restrictions, and our suppliers document their compliance with our requirements by providing full-disclosure material

content declarations that disclose inclusion of any REACH-regulated substance in such articles or materials. Product-

specific REACH declarations are available upon request through your Seagate Sales Representative.

2.15.3 China Requirements —China RoHS 2

China RoHS 2 refers to the Ministry of Industry and Information Technology Order No. 32, effective July 1,

2016, titled Management Methods for the Restriction of the Use of Hazardous Substances in Electrical and

Electronic Products. To comply with China RoHS 2, Seagate determines this product's Environmental

Protection Use Period (EPUP) to be 20 years in accordance with the Marking for the Restricted Use of

Hazardous Substances in Electronic and Electrical Products, SJT 11364-2014

Table 5 China - Hazardous Substances

部件名称

Part Name

有害物质

Hazardous Substances

铅

(Pb)

汞

(Hg)

镉

(Cd)

六价铬

(Cr+6)

多溴联苯

(PBB)

多溴二苯醚

(PBDE)

硬盘驱动器

HDD XOO O O O

印刷电路板组装

PCBA XOO O O O

本表格依据 SJ/T 11364 的规定编制。

This table is prepared in accordance with the provisions of SJ/T 11364-2014

O：表示该有害物质在该部件所有均质材料中的含量均在 GB/T 26572 规定的限量要求以下。

O：Indicates that the hazardous substance contained in all of the homogeneous materials for this

part is below the limit requirement of GB/T26572.

X：表示该有害物质至少在该部件的某一均质材料中的含量超出 GB/T 26572 规定的限量要求。

X：Indicates that the hazardous substance contained in at least one of the homogeneous materials

used for this part is above the limit requirement of GB/T26572.

Seagate Video 3.5 HDD Product Manual, Rev. F 21

2.15.4 Taiwan Requirements — Taiwan RoHS

Taiwan RoHS refers to the Taiwan Bureau of Standards, Metrology and Inspection’s (BSMI) requirements in standard CNS

15663, Guidance to reduction of the restricted chemical substances in electrical and electronic equipment. Seagate

products must comply with the “Marking of presence” requirements in Section 5 of CNS 15663, effective January 1, 2018.

This product is Taiwan RoHS compliant.

The following table meets the Section 5 “Marking of presence” requirements.

2.16 Corrosive environment

Seagate electronic drive components pass accelerated corrosion testing equivalent to 10 years exposure to light industrial

environments containing sulfurous gases, chlorine and nitric oxide, classes G and H per ASTM B845. However, this

accelerated testing cannot duplicate every potential application environment.

Users should use caution exposing any electronic components to uncontrolled chemical pollutants and corrosive

chemicals as electronic drive component reliability can be affected by the installation environment. The silver, copper,

nickel and gold films used in hard disk drives are especially sensitive to the presence of sulfide, chloride, and nitrate

contaminants. Sulfur is found to be the most damaging. Materials used in cabinet fabrication, such as vulcanized rubber,

that can outgas corrosive compounds should be minimized or eliminated. The useful life of any electronic equipment may

be extended by replacing materials near circuitry with sulfide-free alternatives.

Seagate recommends that data centers be kept clean by monitoring and controlling the dust and gaseous contamination.

Gaseous contamination should be within ANSI/ISA S71.04-2013 G2 classification levels (as measured on copper and silver

coupons), and dust contamination to ISO 14644-1 Class 8 standards, and MTBF rated conditions as defined in the

Annualized Failure Rate (AFR) and Mean Time Between Failure (MTBF) section.

Table 6 Taiwan - Restricted Substances

設備名稱：硬盤設備，型號：僅適用于內部使用

Equipment Name: Hard Disk Device, Type Designation: Internal Use Only

單元

Unit

限用物質及其化學符號

Restricted Substance and its chemical symbol

鉛

(Pb)

汞

(Hg)

鎘

(Cd)

六價鉻

(Cr+6)

多溴聯苯

(PBB)

多溴二苯醚

(PBDE)

硬盤驅動器

HDD —OOOOO

印刷電路板组装

PCBA —OOOOO

備考 1. "O" 係指該项限用物質之百分比含量未超出百分比含量基準值。

Note 1. "O" indicates that the percentage content of the restricted substance

does not exceed the percentage of reference value of presence.

備考 2. "—" 係指該项限用物質為排除項目。

Note 2. "—" indicates that the restricted substance corresponds to the exemption.

Seagate Video 3.5 HDD Product Manual, Rev. F 22

www.seagate.com

3.0 Configuring and Mounting the Drive

This section contains the specifications and instructions for configuring and mounting the drive.

3.1 Handling and static-discharge precautions

After unpacking, and before installation, the drive may be exposed to potential handling and electrostatic discharge (ESD)

hazards. Observe the following standard handling and static-discharge precautions:

3.2 Configuring the drive

Each drive on the SATA interface connects point-to-point with the SATA host adapter. There is no master/slave relationship

because each drive is considered a master in a point-to-point relationship. If two drives are attached on one SATA host

adapter, the host operating system views the two devices as if they were both “masters” on two separate ports. Both drives

behave as if they are Device 0 (master) devices.

SATA drives are designed for easy installation. It is usually not necessary to set any jumpers on the drive for proper

operation; however, if users connect the drive and receive a “drive not detected” error, the SATA-equipped motherboard or

host adapter may use a chipset that does not support SATA speed auto-negotiation.

3.3 SATA cables and connectors

The SATA interface cable consists of four conductors in two differential pairs, plus

three ground connections. The cable size may be 30 to 26 AWG with a maximum

length of one meter (39.37 inches). See Table 7 for connector pin definitions. Either

end of the SATA signal cable can be attached to the drive or host.

For direct backplane connection, the drive connectors are inserted directly into

the host receptacle. The drive and the host receptacle incorporate features that

enable the direct connection to be hot pluggable and blind mateable.

For installations which require cables, users can connect the drive as illustrated in

Figure 1.

Figure 1 Attaching SATA cabling

Each cable is keyed to ensure correct orientation. Video 3.5 HDD drives support latching SATA connectors.

Caution

• Before handling the drive, put on a grounded wrist strap, or ground oneself frequently by touching the metal

chassis of a computer that is plugged into a grounded outlet.

Wear a grounded wrist strap throughout the entire installation procedure.

• Handle the drive by its edges or frame only.

• The drive is extremely fragile—handle it with care. Do not press down on the drive top cover.

• Always rest the drive on a padded, antistatic surface until mounting it in the computer.

• Do not touch the connector pins or the printed circuit board.

• Do not remove the factory-installed labels from the drive or cover them with additional labels.

Removal voids the warranty. Some factory-installed labels contain information needed to service the drive.

Other labels are used to seal out dirt and contamination.

Seagate Video 3.5 HDD Product Manual, Rev. F 23

www.seagate.com

3.4 Drive mounting

Users can mount the drive in any orientation using four screws in the side-mounting holes or four screws in the bottom-

mounting holes. Refer to Figure 2 for drive mounting dimensions. Follow these important mounting precautions when

mounting the drive:

• Allow a minimum clearance of 0.030 inches (0.76mm) around the entire perimeter of the drive for cooling.

• Use only 6-32 UNC mounting screws.

• The screws should be inserted no more than 0.140 inch (3.56mm) into the bottom or side mounting holes.

• Do not overtighten the mounting screws (maximum torque: 6 inch-lb).

Figure 2 Mounting dimensions (3TB and 4TB)

0.1

Seagate Video 3.5 HDD Product Manual, Rev. F 24

www.seagate.com

4.0 SATA Interface

These drives use the industry-standard Serial ATA (SATA) interface that supports FIS data transfers. It supports ATA

programmed input/output (PIO) modes 0 to 4; multiword DMA modes 0 to 2, and Ultra DMA modes 0 to 6.

For detailed information about the SATA interface, refer to the “Serial ATA: High Speed Serialized AT Attachment”

specification.

4.1 Hot-Plug compatibility

Video 3.5 HDD drives incorporate connectors which enable users to hot plug these drives in accordance with the SATA

Revision 3.0 specification. This specification can be downloaded from www.serialata.org.

4.2 SATA device plug connector pin definitions

Table 7 summarizes the signals on the SATA interface and power connectors.

Notes

1. All pins are in a single row, with a 1.27 mm (0.050 in) pitch.

2. The comments on the mating sequence apply to the case of backplane blindmate connector only. In this case, the mating

sequences are:

• the ground pins P4 and P12.

• the pre-charge power pins and the other ground pins.

• the signal pins and the rest of the power pins.

3. There are three power pins for each voltage. One pin from each voltage is used for pre-charge when installed in a blind-mate back-

plane configuration.

• All used voltage pins (Vx) must be terminated.

Table 7 SATA connector pin definitions

Segment Pin Function Definition

Signal S1 Ground 2nd mate

S2 A+ Differential signal pair A from Phy

S3 A-

S4 Ground 2nd mate

S5 B- Differential signal pair B from Phy

S6 B+

S7 Ground 2nd mate

Key and spacing separate signal and power segments

Power P1 V33 3.3V power

P2 V33 3.3V power

P3 V33 3.3V power, pre-charge, 2nd mate

P4 Ground 1st mate

P5 Ground 2nd mate

P6 Ground 2nd mate

P7 V55V power, pre-charge, 2nd mate

P8 V55V power

P9 V55V power

P10 Ground 2nd mate

P11 Ground or LED signal If grounded, drive does not use deferred spin

P12 Ground 1st mate.

P13 V12 12V power, pre-charge, 2nd mate

P14 V12 12V power

P15 V12 12V power

Seagate Video 3.5 HDD Product Manual, Rev. F 25

www.seagate.com

4.3 Supported ATA commands

The following table lists SATA standard commands that the drive supports.

For a detailed description of the ATA commands, refer to the Serial ATA International Organization:

Serial ATA Revision 3.2 (http://www.sata-io.org).

See “S.M.A.R.T. commands” on page 33 for details and subcommands used in the S.M.A.R.T. implementation.

Table 8 SATA standard commands

Command name Command code (in hex)

Check Power Mode E5H

Device Configuration Freeze Lock B1H / C1H

Device Configuration Identify B1H / C2H

Device Configuration Restore B1H / C0H

Device Configuration Set B1H / C3H

Device Reset 08H

Download Microcode 92H

Execute Device Diagnostics 90H

Flush Cache E7H

Flush Cache Extended EAH

Format Track 50H

Identify Device ECH

Idle E3H

Idle Immediate E1H

Initialize Device Parameters 91H

Read Buffer E4H

Read DMA C8H

Read DMA Extended 25H

Read DMA Without Retries C9H

Read Log Ext 2FH

Read Multiple C4H

Read Multiple Extended 29H

Read Native Max Address F8H

Read Native Max Address Extended 27H

Read Sectors 20H

Read Sectors Extended 24H

Read Sectors Without Retries 21H

Read Verify Sectors 40H

Read Verify Sectors Extended 42H

Read Verify Sectors Without Retries 41H

Recalibrate 10H

Security Disable Password F6H

Security Erase Prepare F3H

Security Erase Unit F4H

Security Freeze F5H

Security Set Password F1H

Seagate Video 3.5 HDD Product Manual, Rev. F 26

www.seagate.com

Security Unlock F2H

Seek 70H

Set Features EFH

Set Max Address F9H

Note: Individual Set Max Address

commands are identified by the value

placed in the Set Max Features register as

defined to the right.

Address:

Password:

Lock:

Unlock:

Freeze Lock:

00H

01H

02H

03H

04H

Set Max Address Extended 37H

Set Multiple Mode C6H

Sleep E6H

S.M.A.R.T. Disable Operations B0H / D9H

S.M.A.R.T. Enable/Disable Autosave B0H / D2H

S.M.A.R.T. Enable Operations B0H / D8H

S.M.A.R.T. Execute Offline B0H / D4H

S.M.A.R.T. Read Attribute Thresholds B0H / D1H

S.M.A.R.T. Read Data B0H / D0H

S.M.A.R.T. Read Log Sector B0H / D5H

S.M.A.R.T. Return Status B0H / DAH

S.M.A.R.T. Save Attribute Values B0H / D3H

S.M.A.R.T. Write Log Sector B0H / D6H

Standby E2H

Standby Immediate E0H

Write Buffer E8H

Write DMA CAH

Write DMA Extended 35H

Write DMA FUA Extended 3DH

Write DMA Without Retries CBH

Write Log Extended 3FH

Write Multiple C5H

Write Multiple Extended 39H

Write Multiple FUA Extended CEH

Write Sectors 30H

Write Sectors Without Retries 31H

Write Sectors Extended 34H

Write Uncorrectable 45H

Table 8 SATA standard commands (Continued)

Command name Command code (in hex)

Seagate Video 3.5 HDD Product Manual, Rev. F 27

www.seagate.com

4.3.1 Identify Device command

The Identify Device command (command code ECH) transfers information about the drive to the host following power up.

The data is organized as a single 512-byte block of data, whose contents are shown in on page 25. All reserved bits or

words should be set to zero. Parameters listed with an “x” are drive-specific or vary with the state of the drive.

The following commands contain drive-specific features that may not be included in the SATA specification.

Table 9 Identify Device commands

Word Description Value

0 Configuration information:

• Bit 15: 0 = ATA; 1 = ATAPI

• Bit 7: removable media

• Bit 6: removable controller

• Bit 0: reserved

0C5AH

1 Number of logical cylinders 16,383

2 Specific configuration:

37C8h Device requires SET FEATURES subcommand to spin-up after power-up

and IDENTIFY DEVICE data is incomplete.

738Ch Device requires SET FEATURES subcommand to spin-up after power-up

and IDENTIFY DEVICE data is complete.

8C73h Device does not require SET FEATURES subcommand to spin-up after

power-up and IDENTIFY DEVICE data is incomplete.

C837h Device does not require SET FEATURES subcommand to spin-up after

power-up and IDENTIFY DEVICE data is complete.

C837H

3 Number of logical heads 16

4 Retired 0000H

5 Retired 0000H

6 Number of logical sectors per logical track: 63 003FH

7–9 Retired 0000H

10–19 Serial number: (20 ASCII characters, 0000H = none) ASCII

20 Retired 0000H

21 Retired 0400H

22 Obsolete 0000H

23–26 Firmware revision

(8 ASCII character string, padded with blanks to end of string)

x.xx

27–46 Drive model number:

(40 ASCII characters, padded with blanks to end of string)

47 (Bits 7–0) Maximum sectors per interrupt on Read multiple and Write multiple (16) 8010H

48 Trusted Computing feature set options:

15 Shall be cleared to zero

14 Shall be set to one

13:1 Reserved for the Trusted Computing Group

0 Trusted Computing feature set is supported

4000H

49 Standard Standby timer, IORDY supported and may be disabled 2F00H

Seagate Video 3.5 HDD Product Manual, Rev. F 28

www.seagate.com

50 Capabilities:

15 Shall be cleared to zero

14 Shall be set to one

13:2 Reserved

1 Obsolete

0 Shall be set to one to indicate a vendor specific Standby timer value

minimum

4000H

51 PIO data-transfer cycle timing mode 0200H

52 Retired (Obsolete) 0200H

53 15:8 Free-fall Control Sensitivity

7:3 Reserved

2 the fields reported in word 88 are valid

1 the fields reported in words (70:64) are valid

0 Obsolete

0007H

54 Number of current logical cylinders (Obsolete) xxxxH

55 Number of current logical heads (Obsolete) xxxxH

56 Number of current logical sectors per logical track (Obsolete) xxxxH

57–58 Current capacity in sectors (Obsolete) xxxxH

59 15 The BLOCK ERASE EXT command is supported

14 The OVERWRITE EXT command is supported

13 The CRYPTO SCRAMBLE EXT command is supported

12 The Sanitize feature set is supported

11:9 Reserved

8 Multiple logical sector setting is valid

7:0 Current setting for number of logical sectors that shall be transferred per

DRQ data block on READ/WRITE Multiple commands

5C10H

60–61 Total number of user-addressable LBA sectors available

(see Section 2.2 for related information)

*Note: The maximum value allowed in this field is: 0FFFFFFFh (268,435,455

sectors, 137GB). Drives with capacities over 137GB will have 0FFFFFFFh in this field

and the actual number of user-addressable LBAs specified in words 100-103. This

is required for drives that support the 48-bit addressing feature.

0FFFFFFFh*

62 Obsolete 0000H

63 Multiword DMA active and modes supported

(see note following this table)

xx07H

64 Advanced PIO modes supported (modes 3 and 4 supported) 0003H

65 Minimum multiword DMA transfer cycle time per word (120 nsec) 0078H

66 Recommended multiword DMA transfer cycle time per word (120 nsec) 0078H

67 Minimum PIO cycle time without IORDY flow control (240 nsec) 0078H

68 Minimum PIO cycle time with IORDY flow control (120 nsec) 0078H

Table 9 Identify Device commands (Continued)

Word Description Value

Seagate Video 3.5 HDD Product Manual, Rev. F 29

www.seagate.com

69 Additional Supported

15 CFast Specification Support

14 Deterministic data in trimmed LBA range(s) is supported

13 Long Physical Sector Alignment Error Reporting Control is supported

12 Obsolete

11 READ BUFFER DMA is supported

10 WRITE BUFFER DMA is supported

9 Obsolete

8 DOWNLOAD MICROCODE DMA is supported

7 Reserved for IEEE 1667

6 0 = Optional ATA device 28-bit commands supported

5 Trimmed LBA range(s) returning zeroed data is supported

4 Device Encrypts All User Data

3 Extended Number of User Addressable Sectors is supported

2 All write cache is non-volatile

1:0 Reserved

0000H

70–74 ATA-reserved 0000H

75 Queue depth 001FH

76 SATA capabilities xxxxH

77 Reserved for future SATA definition xxxxH

78 SATA features supported xxxxH

79 SATA features enabled xxxxH

80 Major version number 07F0H

81 Minor version number 006DH

82 Command sets supported 306BH

83 Command sets supported 7561H

84 Command sets support extension (see note following this table) 6173H

85 Command sets enabled 30xxH

86 Command sets enabled B441H

87 Command sets enable extension 6173H

88 Ultra DMA support and current mode (see note following this table) xx7FH

89 Security erase time xxxxH

90 Enhanced security erase time xxxxH

92 Master password revision code FFFEH

93 Hardware reset value xxxxH

94 Automatic acoustic management D0D0H

95–99 ATA-reserved 0000H

100–103 Total number of user-addressable LBA sectors available (see Section 2.2 for related

information). These words are required for drives that support the 48-bit

addressing feature. Maximum value: 0000FFFFFFFFFFFFh.

ST4000VM000 = 7,814,037,168

ST3000VM002 = 5,860,533,168

104-105 ATA-reserved 0000H

106 Physical sector size / logical sector size 6003H

Table 9 Identify Device commands (Continued)

Word Description Value

Seagate Video 3.5 HDD Product Manual, Rev. F 30

www.seagate.com

107 ATA-reserved 0000H

108-111 The mandatory value of the world wide name (WWN) for the drive.

NOTE: This field is valid if word 84, bit 8 is set to 1 indicating 64-bit WWN support.

Each drive will have a unique value.

112-118 ATA-reserved 0000H

119 Commands and feature sets supported 41DEH

120 Commands and feature sets supported or enabled 409CH

121-127 ATA-reserved 0000H

128 Security status 0021H

129–159 Seagate-reserved xxxxH

160–167 ATA-reserved 0000H

168 Device Nominal Form Factor 0002H

169-205 ATA-reserved 0000H

206 SCT Command Transport 10A5H

207-208 ATA-reserved 0000H

209 Alignment of logical blocks within a physical block 4000H

210-216 ATA-reserved 0000H

217 Nominal media rotation rate 175CH

218-221 ATA-reserved 0000H

222 Transport major version number 107FH

223-229 ATA-reserved 0000H

230-233 Extended Number of User Addressable Sectors ST4000VM000 = 7,814,037,168

ST3000VM002 = 5,860,533,168

234–254 ATA-reserved 0000H

255 Integrity word xxA5H

Note Advanced Power Management (APM) and Automatic Acoustic

Management (AAM) features are not supported.

Note See the bit descriptions below for words 63, 84, and 88 of the Identify Drive data.

Table 9 Identify Device commands (Continued)

Word Description Value

Seagate Video 3.5 HDD Product Manual, Rev. F 31

www.seagate.com

Description (if bit is set to 1)

Bit Word 63

0 Multiword DMA mode 0 is supported.

1 Multiword DMA mode 1 is supported.

2 Multiword DMA mode 2 is supported.

8 Multiword DMA mode 0 is currently active.

9 Multiword DMA mode 1 is currently active.

10 Multiword DMA mode 2 is currently active.

Bit Word 84

0 SMART error login is supported.

1 SMART self-test is supported.

2 Media serial number is supported.

3 Media Card Pass Through Command feature set is supported.

4 Streaming feature set is supported.

5 GPL feature set is supported.

6 WRITE DMA FUA EXT and WRITE MULTIPLE FUA EXT commands are supported.

7 WRITE DMA QUEUED FUA EXT command is supported.

8 64-bit World Wide Name is supported.

9-10 Obsolete.

11-12 Reserved for TLC.

13 IDLE IMMEDIATE command with IUNLOAD feature is supported.

14 Shall be set to 1.

15 Shall be cleared to 0.

Bit Word 88

0 Ultra DMA mode 0 is supported.

1 Ultra DMA mode 1 is supported.

2 Ultra DMA mode 2 is supported.

3 Ultra DMA mode 3 is supported.

4 Ultra DMA mode 4 is supported.

5 Ultra DMA mode 5 is supported.

6 Ultra DMA mode 6 is supported.

8 Ultra DMA mode 0 is currently active.

9 Ultra DMA mode 1 is currently active.

10 Ultra DMA mode 2 is currently active.

11 Ultra DMA mode 3 is currently active.

12 Ultra DMA mode 4 is currently active.

13 Ultra DMA mode 5 is currently active.

14 Ultra DMA mode 6 is currently active.

Seagate Video 3.5 HDD Product Manual, Rev. F 32

www.seagate.com

4.3.2 Set Features command

This command controls the implementation of various features that the drive supports. When the drive receives this

command, it sets BSY, checks the contents of the Features register, clears BSY and generates an interrupt. If the value in the

register does not represent a feature that the drive supports, the command is aborted. Power-on default has the read look-

ahead and write caching features enabled. The acceptable values for the Features register are defined as follows:

Table 10 Set Features commands

02HEnable write cache (default).

03HSet transfer mode (based on value in Sector Count register).

Sector Count register values:

00HSet PIO mode to default (PIO mode 2).

01HSet PIO mode to default and disable IORDY (PIO mode 2).

08HPIO mode 0

09HPIO mode 1

0AHPIO mode 2

0BHPIO mode 3

0CHPIO mode 4 (default)

20HMultiword DMA mode 0

21HMultiword DMA mode 1

22HMultiword DMA mode 2

40HUltra DMA mode 0

41HUltra DMA mode 1

42HUltra DMA mode 2

43HUltra DMA mode 3

44HUltra DMA mode 4

45HUltra DMA mode 5

46HUltra DMA mode 6

06HEnable the PUIS feature set

07HPUIS feature set device spin-up

10HEnable use of SATA features

55HDisable read look-ahead (read cache) feature

82HDisable write cache

86HDisable the PUIS feature set

90HDisable use of SATA features

AAHEnable read look-ahead (read cache) feature (default).

F1HReport full capacity available

Note At power-on, or after a hardware or software reset, the

default values of the features are as indicated above.

Seagate Video 3.5 HDD Product Manual, Rev. F 33

www.seagate.com

4.3.3 S.M.A.R.T. commands

S.M.A.R.T. provides near-term failure prediction for disk drives. When S.M.A.R.T. is enabled, the drive monitors

predetermined drive attributes that are susceptible to degradation over time. If self-monitoring determines that a failure is

likely, S.M.A.R.T. makes a status report available to the host. Not all failures are predictable. S.M.A.R.T. predictability is

limited to the attributes the drive can monitor. For more information on S.M.A.R.T. commands and implementation, see the

Draft ATA-5 Standard.

SeaTools diagnostic software activates a built-in drive self-test (DST S.M.A.R.T. command for D4H) that eliminates

unnecessary drive returns. The diagnostic software ships with all new drives and is also available at:

http://seatools.seagate.com.

This drive is shipped with S.M.A.R.T. features disabled. Users must have a recent BIOS or software package that supports

S.M.A.R.T. to enable this feature. The table below shows the S.M.A.R.T. command codes that the drive uses.

Table 11 S.M.A.R.T. commands

Code in features register S.M.A.R.T. command

D0HS.M.A.R.T. Read Data

D2HS.M.A.R.T. Enable/Disable Attribute Autosave

D3HS.M.A.R.T. Save Attribute Values

D4HS.M.A.R.T. Execute Off-line Immediate (runs DST)

D5HS.M.A.R.T. Read Log Sector

D6HS.M.A.R.T. Write Log Sector

D8HS.M.A.R.T. Enable Operations

D9HS.M.A.R.T. Disable Operations

DAHS.M.A.R.T. Return Status

Note If an appropriate code is not written to the Features Register, the command is aborted and 0x 04 (abort) is

written to the Error register.

Seagate Technology LLC

AMERICAS Seagate Technology LLC 10200 South De Anza Boulevard, Cupertino, California 95014, United States, 408-658-1000

ASIA/PACIFIC Seagate Singapore International Headquarters Pte. Ltd. 7000 Ang Mo Kio Avenue 5, Singapore 569877, 65-6485-3888

EUROPE, MIDDLE EAST AND AFRICA Seagate Technology SAS 16-18 rue du Dôme, 92100 Boulogne-Billancourt, France, 33 1-4186 10 00

Publication Number: 100799402, Rev. F

April 2018

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Seagate ST4000VM000 User Manual

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