Table of Contents
Sony KD-43X72K User Manual
Displayed below is the user manual for KD-43X72K by Sony which is a product in the TVs category. This manual has pages.
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Contents
1 Getting Started 3
1.1 What's new 3
1.2 Setting Up 3
1.3 Remote Control 4
1.4 Switching On and Off 6
2 Watching TV 8
2.1 Channels 8
2.2 Channel Installation 11
2.3 TV Guide 14
2.4 Recording and Pause TV 14
2.5 Netflix 15
3 Software & Specifications 17
3.1 Update Software 17
3.2 Software Version 17
3.3 Power 17
3.4 Operating System 17
3.5 Reception 17
3.6 Display Type 17
3.7 Display Input Resolution 17
3.8 Connectivity 17
3.9 Sound 18
3.10 Multimedia 18
4 Connect Devices 19
4.1 About Connections 19
4.2 CAM with Smart Card - CI+ 20
4.3 Home Theatre System - HTS 21
4.4 Video Device 21
4.5 Audio Device 22
4.6 USB Hard Drive 22
4.7 USB Flash Drive 23
4.8 Videos, Photos, Music & Text 23
5 Connecting to a Network 26
5.1 Bluetooth 26
5.2 Connect your Android TV 26
5.3 Apps 29
5.4 Google Cast 30
6 Settings 32
6.1 TV options 32
6.2 Picture Settings 32
6.3 Sound Settings 33
6.4 Accessibility Settings 34
6.5 Power Settings 34
6.6 Advanced Options 34
6.7 Other settings 36
6.8 Reboot 37
6.9 Factory Reset 37
6.10 Clock and Language Settings 37
7 Help and Support 39
7.1 Troubleshooting 39
7.2 Support Site 41
7.3 Terms of Use 41
7.4 Copyrights 41
7.5 Disclaimer 42
Index 43
2
1
Getting Started
1.1
What's new
Home and channels
The Home launcher
Press HOME on your remote control to get your new
Android Home screen. From here you can decide
what to watch by browsing entertainment options
from app and live TV. Your Home has channels to let
you discover great contents from your favourite apps.
You can also add additional channels or find new
apps to get more contents.
“Play Next” channel
You can always know what to watch next from Play
Next channel on the Home screen. Start watching
from where you left off and get notifications about
new episodes in the Play Next channel. Press and
hold Select on a movie or TV show to add it directly
to the Play Next channel.
Accessing settings from Home
You can access Settings menu via the icon at the top
right corner.
Accessing USB flash drive from Home
To view the files from the USB flash drive, you need
to add the MMP (MultiMediaPlayer) app to the Home
page first. Press HOME, clicking the Apps icon at the
left end of the Apps row. You can add MMP apps
from the Apps page.
System bar on Home screen
The System bar on the top of Home screen contains
following features.
- Search button: to trigger Google search with voice
or text input.
- Notifications: to provide you the messages about
your Smart TV system.
- Input source: to launch the input source list and
switch to any of the connected devices.
- Settings: to access all setting menu and adjust the
TV settings.
- Clock: to indicate the system clock.
Apps and Live TV
Favourite Apps on the first row
You can find more apps in the Apps page which can
be opened by clicking the Apps icon at the left end of
the Apps row. You can also add more apps as
favourite from the Apps page, such as the Live TV and
MMP (MultiMediaPlayer).
1.2
Setting Up
TV Stand
You can find the instructions for mounting the TV
stand in the Quick Start Guide that came with the TV.
In case you lost this guide, you can download it from
the website.
Use the model number of the TV to look for
the Quick Start Guide to download.
Wall Mounting
Your TV is also prepared for a VESA-compliant wall
mount bracket (sold separately).
Use the following VESA code when purchasing the
wall mount . . .
• Wall Mount Bracket SU-WL450, M6 (Min 10mm, Max
12mm)
Caution
Wall mounting the TV requires special skills and
should only be performed by qualified personnel. The
TV wall mounting should meet safety standards
according to the TVs weight. Also read the safety
precautions before positioning the TV.
SONY bears no responsibility for improper mounting
or any mounting that results in accident or injury.
3
Tips on Placement
• Position the TV where light does not shine directly
on the screen.
• The ideal distance to watch TV is 2 to 5 times its
diagonal screen size. When seated, your eyes should
be level with the centre of the screen.
• When wall mounted, position the TV up to 15 cm
away from the wall.
Note:
Please keep the TV away from dust-producing
sources such as stoves. It is suggested to clean the
dust regularly to avoid getting dust into the TV.
Power Cable
• Insert the power cable into the POWER connector
on the back of the TV.
• Make sure the power cable is securely inserted in
the connector.
• Make sure that the power plug, in the wall socket, is
accessible at all times.
• When you unplug the power cable, always pull the
plug, never pull the cable.
Although this TV has a very low standby power
consumption, unplug the power cable to save energy
if you do not use the TV for a long period of time.
Antenna Cable
Insert the antenna plug firmly into
the CABLE/ANTENNA socket at the back of the TV.
You can connect your own antenna or an antenna
signal from an antenna distribution system. Use an
IEC Coax 75 Ohm RF antenna connector.
Use this antenna connection for Antenna and Cable
input signals.
Satellite Dish
Attach the satellite F-type connector to the satellite
connection Satellite IN at the back of the TV.
1.3
Remote Control
Key Overview
Top
4
1 - MIC
• For voice search.
2 - Power (Standby / On)
• Turn on or off the TV (standy mode)
3 - Number buttons
• Use with the 0-9 buttons to select digitl channels.
4 - Info/Text reveal
• Display information.
5 - Freeview Play / YouTube™
• Access the "Freeview Play" online service. (Only on
Limited region/country/TV model)
• Access the "YouTube" online service. (Only on
Limited region/country/TV model)
6 - Disney+
• Access the "Disney+" online service. (Only on
Limited region/country/TV model)
7 - Colour buttons
• Execute corresponding function at that time.
8 - Text
• Display text information.
9 - NETFLIX
• Access the "Netflix" online service. (Only on
Limited region/country/TV model)
10 - Prime Video
• Access the "Prime Video" online service. (Only on
Limited region/country/TV model)
Middle
1 - GUIDE
• Display the digital programme guide.
2 - Microphone/Google Assistant
• Use Google Assistant*1*2 or voice search*2. For hints
on how to control your TV, press the microphone
button on the remote control and say “voice hints”.*1
Note:
*1: Only on limited region/country/TV model/
language.
*2: Google Assistant or voice search requires an
Internet connection.
3 - Input select
• Display and select the input source.
4 - Navigation (up/down/left/right) / OK (Enter)
• On screen menu navigation and selection.
• In TV mode: Display and select programmes on
other channels while watching TV (Digital/Analogue).
5 - BACK
• Return to the previous screen.
6 - TV
• Switch to a TV channel or input.
7 - REC LIST
• Display the Rec list of USB HDD.
8 - Quick settings
• Display Quick Settings.
9 - HOME
• Display the TV Home screen.
Bottom
5
1 - Jump
• Jump back and forth between two channels. The
TV alternates between the current channel and the
last channel that was selected.
2 - Mute
• Mute the sound. Press again to restore the sound.
3 - Subtitle setting
• Turn subtitle on or off for broadcast and supported
apps (when the feature is available).
4 - Volume + / -
• Adjust the volume.
5 - AUDIO
• Select the sound of multilingual source or dual
sound for the programme currently being viewed
(depend on programme source).
6 - Playbacks (Rewind/Play/Fast forward/Pause) /
REC
• Operate media contents on the TV and connected
CEC-compatible device.
• REC: Record the currently viewed programme on
USB HDD.
7 - CH + / - (Channel)
• In TV mode: Select the channel.
• In Text mode: Select the + (Next) or - (Previous)
page.
8 - HELP
• Display the Help menu. Help Guide can be
accessed from here.
9 - EXIT
• Return to the previous screen or exit from the menu.
When an Interactive Application service is available,
press to exit from the service.
IR Sensor
The TV can receive commands from a remote control
that uses IR (infrared) to send commands. If you use
such a remote control, always make sure you point
the remote control at the infrared sensor on the front
of the TV.
Warning
Do not put any objects in front of IR sensor of the TV,
it may block the IR signal.
Batteries
If the TV does not react on a key press on the remote
control, the batteries might be empty.
To replace the batteries, open the battery
compartment on the back-bottom of the remote
control.
1 - Slide the battery door in the direction shown by
the arrow.
2 - Replace the old batteries with 2 type AAA-1.5V
batteries. Make sure the + and the - ends of the
batteries line up correctly.
3 - Reposition the battery door and slide it back until
it clicks.
Remove the batteries if you are not using the remote
control for a long time.
Safely dispose of your old batteries according to the
end of use directions.
Cleaning
Your remote control is treated with a scratch-resistant
coating.
To clean the remote control, use a soft damp cloth.
Never use substances such as alcohol, chemicals or
household cleaners on the remote control.
1.4
Switching On and Off
Make sure the TV is connected to the mains AC
power. The indicator light at the bottom of the TV
lights up.
Switch on
Press Power on the remote control to switch the TV
on. You can also press the power button on the
bottom of the TV to switch the TV on in case you can't
find the remote control or its batteries are empty.
Switch to standby
To switch the TV to standby, press Power on the
remote control. You can also press the power button
on the bottom of the TV.
6
In standby mode, the TV is still connected to the
mains power but consumes very little energy.
To switch off the TV completely, disconnect the
power plug.
When disconnecting the power plug, always pull the
power plug, never the cord. Ensure that you have full
access to the power plug, power cord and outlet
socket at all times.
7
2
Watching TV
2.1
Channels
About Channels and Switch Channels
To watch TV channels
• Press TV.
• Press Input select and select TV.
• If you know the channel number, type in the number
with the number keys. Press OK after you entered
the number to switch channels.
To switch to a channel from a channel list
• While watching a TV channel, press OK to open
the channel lists.
• The channel list can have several pages with
channels. To view the next or previous page, follow
the on-screen instruction.
• To close the channel lists without switching
channels, press EXIT.
Radio channels
If digital broadcasting is available, digital radio
stations are installed during installation. Switch to a
radio channel just like you switch to a TV channel.
TV may not work properly with some operators of
digital television , non-compliance with requirements
of the standard in full.
Channel Lists
About Channel Lists
After a channel installation, all channels appear on
the channel list. Channels are shown with their name
if this information is available.
With a channel list selected, press Navigation
keys up or down to select a channel, then press
Select to watch the selected channel.
Radio stations
If digital broadcasting is available, digital radio
stations are installed during installation. Switch to a
radio channel just like you switch to a TV channel.
TV may not work properly with some operators of
digital television, non-compliance with requirements
of the standard in full.
Open a Channel List
Next to the list with all channels, you can select a
filtered list or you can select one of the favourite lists
you created.
To open the current channel list
1 - While watching TV, press OK to open the current
channel list.
2 - Press EXIT to close the channel list.
Search for a Channel
You can search for a channel to find it in a long list of
channels.
To search for a channel
1 - Press OK to open the current channel list.
2 - Press Yellow key for Select More.
3 - Select Find and press OK to open a text field.
You can use the remote control keyboard (if
available) or the on-screen keyboard to enter text.
4 - Enter a number, a name or part of a name and
press OK. The TV will search for matching channel
names in the list you selected.
Search results are listed as a channel list - see the list
name at the top. The search results disappear once
you select another channel list or close the list with
search results.
Channel List sorting
You can do channel list sorting with all channels. You
can set the channel list to show only TV channels or
only Radio stations. For Antenna channels you can
set the list to show the Free-to-Air or the Scrambled
channels.
To set a filter on a list with all channels
1 - Press OK to open the current channel list.
2 - Press Yellow key for Select More.
3 - Select Sort and press OK.
4 - Select the filter you want and press OK to
activate. The name of the filter appears as part of the
channel list name on top of the channel list.
5 - Press EXIT to close the channel list.
Watching channels
Tune to a Channel
To start watching TV channels, press TV. The TV tunes
to the channel you last watched.
Alternatively, you can select Live TV from the Home
screen.
8
Switch Channels
To switch channels, press CH + or CH -.
If you know the channel number, type in the number
with the number keys. Press OK after you entered
the number to switch immediately.
You can also tune to channels from a Channel List
by pressing OK.
Parental Controls
Lock and Unlock a Channel
To prevent children from watching a channel, you can
lock a channel. To watch a locked channel, you must
enter the 4 digit PIN code first. You cannot lock
programmes from connected devices.
To lock or unlock a channel
1 - Press Quick settings > Navigation
keys up > Channel > Parental Controls and press
OK.
2 - Enter your PIN code if necessary.
3 - Select Channel Blocked and press OK.
4 - Press Navigation keys up or down to select Block
all / Unlock all or the channels you want to lock or
unlock, and press OK.
5 - A locked channel is marked with a lock icon.
6 - Press EXIT, repeatedly if necessary, to close the
menu.
Programme Restrictions
To prevent children from watching a programme that
may not suitable for them, you can set a rating.
Digital channels can have their programmes rated.
When the rating of a programme is equal to or higher
than the rating you have set, the programme will be
locked. To watch a locked programme, you must
enter the PIN code first.
To set a rating
1 - Press Quick settings > Navigation
keys up > Channel > Parental Controls and press
OK.
2 - Enter your PIN code if necessary.
3 - Select Programme Restrictions and press OK.
4 - Select On to set the rating.
5 - Select Ratings and press OK.
6 - Set the restrictions for your children.
7 - Press EXIT to close the menu.
To switch off the parental rating, select None.
However, in some countries you must set a rating.
For some broadcasters/operators, the TV only locks
programmes with a higher rating. The parental rating
is set for all channels.
Inputs Blocked
To prevent from using connected devices, you can
lock an input source. To connect a locked input
source, you must enter the 4 digit PIN code first.
To lock or unlock an input source
1 - Press Quick settings > Navigation
keys up > Channel > Parental Controls and press
OK.
2 - Enter your PIN code if necessary.
3 - Select Input Blocked and press OK.
4 - Press Navigation keys up or down to select the
source you want to lock or unlock, and press OK.
5 - A locked source is marked with a lock icon.
6 - Press EXIT to close the menu.
Change PIN
Set new or reset PIN code. The PIN code is used to
lock or unlock channels or programmes.
1 - Press Quick settings > Navigation
keys up > Channel > Parental Controls and press
OK.
2 - Enter your PIN code if necessary.
3 - Select Change PIN and press OK.
4 - Enter the current PIN code and new PIN code.
5 - Press EXIT to close the menu.
Favourite Channels
About Favourite Channels
In a favourite channel list, you can collect the
channels you like.
You can create 4 different lists* of favourite channels
for easy channel zapping.
With a Favourites List selected, press the Navigation
keys up or down to select a channel, then press
OK to watch the selected channel.
Edit a Favourites List - Digital TV
To add a channel to the favourite list
1 - While watching TV, press OK to open the current
channel list.
2 - Press Navigation keys up or down to select a
channel.
3 - Press Blue key to add the channel to a favourites
list (default list is Favourites1). Press Blue key again
will remove the channel from the favourite list.
4 - Press EXIT to close the menu.
9
To create a favourite channels list
1 - While watching TV, press OK to open the current
channel list.
2 - Press Yellow key for Select More.
3 - Select Select Type > Favourites and then
press Navigation keys up or down to select a list of
Favourites1* to Favourites4 that you want to add.
4 - Press Yellow key for Select More and then select
Select Type to change the channel list to your
preferred list.
5 - Press Blue key to add the channel to the
favourites list you just selected. Press Blue key again
will remove the channel from the favourite list.
6 - Press EXIT to close the menu.
To move or remove a channel from the favourites
list
1 - Select a list of Favourites1* to Favourites4 you
want to edit.
2 - Press Yellow key for Select More.
3 - Select Move to move the channel positions on
the favourite channel list.
4 - Select Delete to remove the channels from the
favourite channel list.
5 - Press EXIT to close the menu.
Edit a Favourites List - Analogue TV
To add a channel to the favourite list
1 - While watching Analogue TV, press OK to open
the current channel list.
2 - Press Navigation keys up or down to select a
channel.
3 - Press Blue key to add the channel to a favourites
list (default list is Favourites1). Press Blue key again
will remove the channel from the favourite list.
4 - Press EXIT to close the menu.
To create a favourite channels list
1 - While watching Analogue TV, press OK to open
the current channel list.
2 - Press Yellow key for Favourites.
3 - Press Navigation keys left or right to select a list
of Favourites1* to Favourites4 that you want to add.
4 - Press Back to see the channel list is changed to
your preferred list.
5 - Press Blue key to add the channel to the
favourites list you just selected. Press Blue key again
will remove the channel from the favourite list.
6 - Press EXIT to close the menu.
To move or remove a channel from the favourites
list
1 - Select a list of Favourites1* to Favourites4 you
want to edit.
2 - Press Yellow key for Favourites.
3 - Select Move to move the channel positions on
the favourite channel list.
4 - Select Delete to remove the channels from the
favourite channel list.
5 - Press EXIT to close the menu.
Text / Teletext
Text Pages
To open Text/Teletext press Teletext, while you are
watching TV channels.
To close Text, press Teletext again.
Select a Text page
To select a page
1 - Enter the page number with the number keys.
2 - Use the Navigation keys to navigate.
3 - Press a colour key to select a colour-coded
subject at the bottom of the screen.
Text sub-pages
A Text page number can hold several subpages. The
subpage numbers are shown on a bar next to the
main page number.
To select a subpage, press Navigation keys left or
right.
Dual screen
1 - Press Teletext to open the Text page.
2 - Press Teletext again to launch the dual screen
mode.
3 - To exit from Text page, press Teletext again.
Text Setup
Text language
Some digital TV broadcasters have several Text
languages available.
To set your primary and secondary Text language
1 - Select Quick settings > TV
options > Advanced Options > Teletext and press
OK to enter the menu.
2 - Select Digital Teletext Language or Decoding
Page Language and press OK.
3 - Select your preferred Text languages.
4 - Press EXIT to close the menu.
10
Interactive TV
About iTV
With interactive TV, some digital broadcasters
combine their normal TV programme with information
or entertainment pages. On some pages, you can
respond to a programme or vote, do online shopping
or pay for a video-on-demand programme.
HbbTV
Interactive TV is sometimes referred to as Digital Text
or Red button. But each system is distinct.
Visit the broadcaster's Internet website for more
information.
What You Need
Interactive TV is only available on digital TV channels.
To enjoy the full benefits of Interactive TV, you need
a high-speed (broadband) Internet connection to the
TV.
HbbTV
If a TV channel offers HbbTV pages, you must first
switch on HbbTV in the TV settings to view the pages.
To switch on the HBBTV support
Quick settings > TV options > Advanced
options > HbbTV settings
Use iTV
Open iTV pages
Most channels that offer HbbTV or iTV invite you to
press the colour key or OK key to open their
interactive programme.
Navigate iTV pages
You can use the arrow and colour keys, the number
keys and the BACK key to navigate the iTV pages.
You can use the Play and Pause keys to watch
videos within iTV pages.
Close iTV pages
Most iTV pages inform you which key to use to close.
To force an iTV page to close, switch to the next TV
channel and press BACK.
2.2
Channel Installation
Antenna Installation
1 - Press Quick settings > TV
options > Settings > Channel > Channel
Installation Mode and press OK.
2 - Select Antenna and then go back to Channel.
3 - Select Channels > Channel Scan and press OK.
Cable Installation
1 - Press Quick settings > TV
options > Settings > Channel > Channel
Installation Mode and press OK.
2 - Select Cable and press OK.
3 - Select Channels > Channel Scan and press OK.
4 - Press Navigation keys left or right to select a scan
mode.
Full scan
1 - Select Full.
2 - Select Scan and press OK to start. This can take a
few minutes.
Quick or Advance scan
1 - Select Quick or Advance.
2 - You can set the Frequency (KHz) and Network ID.
3 - Select Scan and press OK to start. This can take a
few minutes.
Satellite Installation
1 - Press Quick settings > TV
options > Settings > Channel > Channel
Installation Mode and press OK.
2 - Select General Satellite or Preferred Satellite and
then go back to Channel.
3 - Select Channels > Satellite Re-scan or Satellite
Manual Tuning and press OK.
Scan channels with Satellite re-scan
To start Satellite re-scan
1 - Press Home > Settings > Channel > Channel
Installation Mode and press OK.
2 - Select General Satellite or Preferred
Satellite and then go back to Channel.
3 - Select Channels > Satellite re-scan and
press OK.
4 - Select Next to proceed the scan or
select More to find more scan types for different
satellite systems. Depending on your satellite system,
there are 5 types of Satellite scan modes to select.
11
• Single - Scan the channels from single satellite.
• Tone Burst - Scan the channels from up to 2
satellites.
• DiSEqC 1.0 - Scan the channels from up to 4
satellites.
• Unicable I - Scan the channels from up to 2
satellites with up to 8 User Band Number.
• Unicable II - Scan the channels from up to 4
satellites with up to 32 User Band Number.
5 - Select Next to start the scan immediately with
current satellite settings.
6 - Select the Satellite name to view and change
the satellite settings. Once the satellite settings are
confirmed, press Back and select Next to start the
scan.
The satellite setting items include all information of
satellites.
• Satellite Status - The item is not allowed to modify
when you select Preferred satellite, but allowed
in General satellite. Press Navigation keys left or
right to set the Status on or off of the selected
satellite.
• Satellite selection - The item is only for indicating
the name of satellite, not allowed to modify.
• Scan mode - Press Navigation keys left or right to
set the scan mode to Full or Network .
• Scan type - Press Navigation keys left or right to
set the scan type to All, Only Encrypted
Channels or Only Free Channels.
• Store type - Press Navigation keys left or right to
set the store type to All, Only Digital
Channels or Only Radio Channels.
• LNB configurations - Press OK to view or adjust
the LNB configurations for the LNB Power, LNB
Frequency, Tone 22KHz, Signal quality and Signal
level.
• Transponder - Press OK to adjust
the Transponder settings for
the Frequency, Symbol Rate and Polarization.
• Signal quality - View the signal quality of the
satellite displayed by the value between 0 and 100.
• Signal level - View the signal level of the satellite
displayed by the value between 0 and 100.
Scan channels with Satellite manual tuning
Satellite Manual Tuning is used to scan only one
satellite by setting the Transponder of selected
satellite. In this condition of scanning, only
Transponder adjustment is allowed, other setting
items are disabled.
Update Channels
Automatic Channel Update
If you receive digital channels, you can set the TV to
automatically update these channels.
Once a day, the TV updates the channels and stores
new channels. The TV must be in standby to
automatically update channels. You can switch off
automatic update.
To switch off the automatic update
1 - Press Quick settings > TV
options > Settings > Channel.
2 - Enter your PIN code if necessary.
3 - Select Auto Channel Update and press OK.
4 - Press EXIT to close the menu.
In certain countries, the Automatic channel update is
done while watching TV or on any moment when the
TV is in standby.
Manual Channel Update
You can always start a channel update yourself.
To start a channel update manually
1 - While watching TV, press Quick settings > TV
options > Settings > Channel > Channels and
select one of below options.
• Channel Scan - this kind of scan will auto install
digital channels and analogue channels.
• Update Scan - refers to an incremental scan, which
only scans the frequencies that Channel Scan has not
scanned.
• Analogue Manual Scan - allow user to input
analogue frequency to start manual scan.
• Single RF Scan - is digital manual scan, this allow
user to scan specific frequency by pressing left or
right Navigation key on the RF Channel item.
• Manual Service Update - is used to start
background scan that new channels can be scanned
without changing the existing channels.
2 - Enter your PIN code if necessary.
3 - Select Search for Channels and press OK to
update channels. This can take a few minutes.
4 - Press EXIT to close the menu.
Reception Quality
You can check the quality and signal strength of a
digital channel. If you have your own antenna, you
can reposition the antenna to try and improve the
reception.
To check the reception quality of a digital channel
1 - Press Quick settings > TV
options > Settings > Channel >
12
Channels > Single RF Scan and press OK.
2 - Select RF Channel.
3 - Press Navigation keys left or right to select a
channel and press OK. The signal level and signal
quality is shown for this channel.
4 - Press EXIT to close the menu.
Analogue Manual Scan
Analogue TV channels can be manually installed.
To install analogue channels manually
1 - Press Quick settings > TV options > Settings >
Channel > Channels and press OK.
2 - Select Analogue Manual Scan and press OK.
Channel Scan or Store Type
You can set the channel type for scanned or stored.
To set the channel scan type
1 - Press Quick settings > TV
options > Settings > Channel > Channels and
press OK.
2 - Select Channel Scan Type and press OK.
3 - Select the scan type you want and press OK.
4 - Press EXIT to close the menu.
To set the channel store type
1 - Press Quick settings > TV
options > Settings > Channel > Channels and
press OK.
2 - Select Channel Store Type and press OK.
3 - Select the store type you want and press OK.
4 - Press EXIT to close the menu.
Favourite Network Select
To select the favourite network
1 - Press Quick settings > TV
options > Settings > Channel > Channels and
press OK.
2 - Select Favourite Network Select and press OK.
3 - Follow the on-screen instructions.
4 - Press EXIT to close the menu.
Channel Skip
You can skip the channels you do not want to watch.
To set the skipped channels
1 - Press Quick settings > TV
options > Settings > Channel > Channels and
press OK.
2 - Select Channel Skip and press OK.
3 - Select the channels you want to skip and
press OK. The check mark is shown.
4 - Press EXIT to close the menu.
Note: You cannot skip the current watching channel.
Channel Move
You can change the channels order as you like.
To move channels
1 - Press Quick settings > TV
options > Settings > Channel > Channels and
press OK.
2 - Select Channel Move and press OK.
3 - Follow the on-screen description to select.
4 - Press EXIT to close the menu.
Note: Depending on your installation country or
operator setting, Channel Move option is not always
available.
Channel Sort
You can sort the channels by genre.
To sort the channels
1 - Press Quick settings > TV
options > Settings > Channel > Channels and
press OK.
2 - Select Channel Sort and press OK.
3 - Follow the on-screen description to select.
4 - Press EXIT to close the menu.
Note: Depending on your installation country or
operator setting, Channel Sort option is not always
available.
Channel Edit
You can edit the channels from the channel list.
To edit the channels
1 - Press Quick settings > TV
options > Settings > Channel > Channels and
press OK.
2 - Select Channel Edit and press OK.
3 - Use the Navigation keys to select the channel
and press Yellow key for Select.
4 - Follow the on-screen instructions.
5 - Press EXIT to close the menu.
Note: Depending on your installation country or
operator setting, channel number editing is not
always available.
13
Analogue Channel Fine Tune
Analogue TV channels can be manually fine tuned.
To fine tune a channel
1 - Press Quick settings > TV
options > Settings > Channel > Channels and
press OK.
2 - Select Analogue Channel Fine-tune and
press OK.
3 - You can fine tune the channel.
4 - Press EXIT to close the menu.
2.3
TV Guide
What You Need
With the TV Guide you can view a list of the current
and scheduled TV programmes of your channels.
Depending on where the TV guide information (data)
is coming from, analogue and digital channels or only
digital channels are shown. Not all channels offer TV
Guide information.
The TV can collect TV Guide information for the
channels that are installed on the TV. The TV cannot
collect the TV Guide information for channels viewed
from a digital receiver or decoder.
TV Guide Data
Quick settings > Navigation keys up
> Channels > Programme Guide.
The TV Guide receives information (data) from
broadcasters. In some regions and for some channels,
TV Guide information might not be available. The TV
can collect TV Guide information for the channels that
are installed on the TV. The TV cannot collect the TV
Guide information from channels viewed from a
digital receiver or decoder.
2.4
Recording and Pause TV
Record Options
Press Quick settings while watching TV, then press
Navigation keys down and select one of below
menus.
Record List
You can view and manage your recordings in the list
of recordings.
Device Info
Check the information about the storage device for
TV recording. You can also format or test the speed of
the device.
Schedule List
You can schedule a recording of an upcoming
programme and view the scheduled list.
Time Shift Mode
Turn on/off Time Shift Mode. When the mode is on
and your storage device is ready for the time shift
recording, you can pause a TV broadcast and resume
watching it a bit later.
Recording
What You Need
You can record a digital TV broadcast and watch it
later.
To record a TV programme you need
• a connected USB Hard Drive formatted on this TV
• digital TV channels installed on this TV
• to receive channel information for the on screen TV
Guide
• a reliable TV clock setting. If you reset the TV clock
manually, recordings may fail.
You cannot record when you are using Pause TV.
In terms enforcement of copyright legislation, some
DVB providers can apply different restriction by
means of DRM (Digital Right Management)
technology. In case of broadcasting protected
channels, recording, record validity or number of
views may be restricted. Recording may be
completely prohibited. In case of trying to record a
protected broadcasting or play back an expired
recording, an error message can appear.
Note:
Recording function is only for digital TV broadcast. It
is not possible to record content from external
devices (e.g. HDMI).
Record a Programme
Record Now
To record the programme you are watching right now,
press REC on the remote control. The recording will
start immediately.
To stop the recording, press REC key again to stop
recording.
When TV Guide data is available, the programme you
are watching will be recorded from the moment you
14
pressed the recording key until the programme
ends. If no TV Guide data is available, the recording
will only last 30 minutes.
* Note: The instant recording will be stopped when a
reminder or scheduled recording is triggered.
Schedule a Recording
You can schedule a recording of an upcoming
programme for today or a few days from today
(maximum of 8 days away). The TV will use the data
from the TV Guide to start and end the recording.
To record a programme
1 - Press Quick settings > Navigation keys down >
Record > Schedule list and press OK.
2 - Follow the on-screen instruction. Use Navigation
keys to select and set the settings.
3 - If you need to set a reminder, go to Schedule
Type and change the setting to Reminder.
List of Recordings
You can view and manage your recordings in the list
of recordings.
To open the list or recordings
1 - Press Quick settings > Navigation keys down
> Record > Record list and press OK.
2 - With a recording selected in the list, you can use
the colour keys to remove the recording or show the
recording information.
3 - Press EXIT to close the menu.
Broadcasters can limit the number of days a recording
can be viewed. When this period expires, the
recording will be marked as expired. A recording in
the list can show the number of days before it expires.
When a scheduled recording was prevented by the
broadcaster or when the broadcast was interrupted, a
recording is marked as Failed.
Watch a Recording
To watch a recording
1 - Press Quick settings > Navigation keys down
> Record > Record list and press OK.
2 - In the list of recordings, press OK to play the
recording.
3 - You can use the Playback keys for pause, play,
rewind, or fast forward.
4 - To switch back to watch TV, press EXIT.
Pause TV
What You Need
You can pause a digital TV broadcast and resume
watching it a bit later.
To pause a TV programme you need
• a connected USB storage device formatted to FAT32
• digital TV channels installed on this TV
With the USB storage device connected and
formatted, the TV continuously stores the TV
broadcast you are watching. When you switch to
another channel, the broadcast of the former channel
is cleared. Also when you switch the TV to standby
the broadcast is cleared.
You cannot use Pause TV when you are recording.
Pause a Programme
To pause and resume a broadcast
• To pause a broadcast, press Pause. A progress bar
at the bottom of the screen appears briefly.
• To call up the progress bar, press Pause again.
• To resume watching, press Play.
With the progress bar on screen, press Rewind or
press Fast forward to select from where you want to
start viewing the paused broadcast. Press these keys
repeatedly to change speed.
You can pause a broadcast for a maximum time span
of 90 minutes.
To switch back to the live TV broadcast, press EXIT.
Replay
Since the TV stores the broadcast you are watching,
you can mostly replay the broadcast for a few
seconds.
To replay a current broadcast
1 - Press Pause
2 - Press Rewind. You can press it repeatedly to
select from where you want to start viewing the
paused broadcast. Press these keys repeatedly to
change speed. At one point you will reach the start of
the broadcast storage or the maximum time span.
3 - Press Play to watch the broadcast again.
4 - Press BACK repeatedly to watch the broadcast
live.
15
2.5
Netflix
If you have a Netflix membership subscription, you
can enjoy Netflix on this TV. Your TV must be
connected to the Internet. In your region, Netflix
might only come available with future software
updates.
To open Netflix, press NETFLIX on the remote control
to open the Netflix App. You can open Netflix
immediately from a TV in standby.
www.netflix.com
16
3
Software &
Specifications
3.1
Update Software
Update from Internet
If the TV is connected to the Internet, you may receive
a message to update the TV software. You need a
high-speed (broadband) Internet connection. If you
receive this message, we recommend you to carry out
the update.
1 - Press Quick settings > TV
options > Settings > Device
Preferences > About > System update > Internet
and press OK.
2 - Follow the instructions on screen.
Check from the Home page
1 - Press HOME.
2 - Select the Notifications icon from the top-right
corner and press OK.
3.2
Software Version
To view the current TV software version
1 - Select Quick settings > TV options > Settings >
Device Preferences > About.
2 - The version, release notes and creation date are
shown. Also, the Netflix ESN Number is shown if
available.
3 - Press EXIT to close the menu.
3.3
Power
Product specifications are subject to change without
notice. For more specification details of this product,
see the details on the Sony website.
Power
• Mains power: AC 220-240V +/-10%
• Ambient temperature: 5°C to 35°C
• Power saving features: Sleep timer, Switch off timer,
Picture off, No Signal Auto Power Off, Auto sleep.
3.4
Operating System
Android OS:
Android 11
3.5
Reception
• Aerial input : 75 ohm coaxial (IEC75)
• Tuner bands : Hyperband, S-Channel, UHF, VHF
• DVB : DVB-T2, DVB-C (cable) QAM
• Analogue video playback : SECAM, PAL
• Digital video playback : MPEG2 SD/HD (ISO/IEC
13818-2), MPEG4 SD/HD (ISO/IEC 14496-10), HEVC
• Digital audio playback (ISO/IEC 13818-3)
• Satellite aerial input : 75 ohm F-type
• Input frequency range : 950 to 2150MHz
• Input level range : 25 to 65 dBm
• DVB-S/S2 QPSK, symbol rate 2 to 45M symbols,
SCPC and MCPC
• LNB : Unicable 1/2, DiSEqC 1.0, 1 to 4 LNBs
supported, Polarity selection 13/19V, Band selection
22kHz, Tone burst mode, LNB current 500mA max
3.6
Display Type
Diagonal screen size
• 108 cm / 43 inch
• 126 cm / 50 inch
Display resolution
• 3840 x 2160
3.7
Display Input Resolution
Supported Video only resolution
Resolution — Refresh rate
• 480i - 60 Hz
• 576i - 50 Hz
• 1080i - 50 Hz, 60 Hz
Supported Computer/Video resolution
Resolutions — Refresh rate
• 640 x 480 - 60Hz
• 576p - 50Hz
• 720p - 50 Hz, 60 Hz
• 1920 x 1080 - 24 Hz, 25 Hz, 30 Hz, 50 Hz, 60 Hz
• 2560 x 1440 - 60 Hz
• 3840 x 2160p - 24 Hz, 25 Hz, 30 Hz, 50 Hz, 60 Hz
17
3.8
Connectivity
TV Side
• Common Interface slot: CI+/CAM
• USB: USB 2.0
• Headphone out: Stereo mini-jack 3.5mm
• HDMI 1 in: ARC - Ultra HD - HDR
TV Bottom
• Digital Audio out: Optical
• USB: USB 2.0
• Network LAN: RJ45
• Satellite in
• Antenna in (75 ohm)
• HDMI 2 in: Ultra HD - HDR
• HDMI 3 in: Ultra HD - HDR
• HDMI 4 in: Ultra HD - HDR
3.9
Sound
• Output power (RMS) : 10W
• Dolby MS12 V2.5
3.10
Multimedia
Connections
• USB 2.0
• Ethernet LAN RJ-45
• Wi-Fi 802.11n Dual Band (built-in)
• BT 5.0
Supported USB file systems
• FAT 16, FAT 32, NTFS
Playback formats
• Containers: PS, TS, M2TS, TTS, AVCHD, MP4, M4V,
MKV, ASF, AVI, 3GP, Quicktime
• Video Codecs : AVI, MKV, HEVC, H264/MPEG-4
AVC, MPEG-1, MPEG-2, MPEG-4, VP9, HEVC (H.265),
AV1
• Audio Codecs : MP3, WAV, AAC, WMA (v2 up to
v9.2), WMA-PRO (v9 and v10)
• Subtitles :
– Formats : SRT, SMI, SSA, SUB, ASS, TXT
– Character encodings : UTF-8, UTF-16, UTF-16BE,
UTF-16LE, GBK, GB2312, Windows-1250,
Windows-1251, Windows-1252, Windows-1253,
Windows-1254, Windows-1255, Windows-949
• Maximum Supported Data Rate :
– MPEG-4 AVC (H.264) is supported up to High
Profile @ L5.1. 30Mbps
– H.265 (HEVC) is supported up to Main / Main 10
Profile up to Level 5.1 40Mbps
• Image Codecs : JPEG, GIF, PNG, BMP, HEIF
18
4
Connect Devices
4.1
About Connections
Connectivity Guide
Always connect a device to the TV with the highest
quality connection available. Also, use good quality
cables to ensure a good transfer of picture and
sound.
When you connect a device, the TV recognizes its
type and gives each device a correct type name. You
can change the type name if you wish. If a correct
type name for a device is set, the TV automatically
switches to the ideal TV settings when you switch to
this device in the Sources menu.
Antenna port
If you have a Set-top box (a digital receiver) or
Recorder, connect the antenna cables to run the
antenna signal through the Set-top box and/or
Recorder first before it enters the TV. In this way, the
antenna and the Set-top box can send possible
additional channels to the Recorder to record.
HDMI ports
HDMI Quality
An HDMI connection has the best picture and sound
quality. One HDMI cable combines video and audio
signals. Use an HDMI cable for High Definition (HD)
TV signals
For best signal quality transfer, use a High speed
HDMI cable and do not use an HDMI cable longer
than 5 m.
Copy protection
HDMI ports support HDCP 2.2 (High-bandwidth
Digital Content Protection). HDCP is a copy protection
signal that prevents copying content from a DVD disc
or Blu-ray Disc. Also referred to as DRM (Digital
Rights Management).
HDMI ARC
Only HDMI IN 1 (ARC) connection on the TV
has HDMI ARC (Audio Return Channel).
If the device, typically a Home Theatre System (HTS),
also has the HDMI ARC connection, connect it to
HDMI IN 1 (ARC) on this TV. With the HDMI ARC
connection, you do not need to connect the extra
audio cable that sends the sound of the TV picture to
the HTS. The HDMI ARC connection combines both
signals.
HDMI CEC
Connect HDMI CEC-compatible devices to your TV,
you can operate them with the TV remote control.
19
HDMI CEC (Consumer Electronic Control) must be
switched on on the TV and the connected device.
Switch on CEC
Allow the TV to control HDMI device.
Quick settings > TV options > Settings > Device
Preferences > Inputs > HDMI control.
Device auto power off
Turn off the HDMI devices with the TV.
Quick settings > TV options > Settings > Device
Preferences > Inputs > Device auto power off.
TV auto power on
Power on the TV with HDMI devices.
Quick settings > TV options > Settings > Device
Preferences > Inputs > TV auto power on.
HDMI EDID Version
Check the HDMI EDID version number.
Quick settings > TV options > Settings > Device
Preferences > Inputs > HDMI EDID Version.
CEC Device List
Check the connected HDMI CEC device list.
Quick settings > TV options > Settings > Device
Preferences > Inputs > CEC device list.
Note:
• HDMI CEC might not work with devices from other
brands.
• The HDMI CEC functionality has different names on
different brands. Some examples are: Anynet, Aquos
Link, Bravia Theatre Sync, Kuro Link, Simplink and
Viera Link. Not all brands are fully compatible.
Example HDMI CEC branding names are property of
their respective owners.
4.2
CAM with Smart Card - CI+
CI+
This TV is ready for the CI+ Conditional Access .
With CI+ you can watch premium HD programmes,
like movies and sports, offered by digital TV operators
in your region. These programmes are scrambled by
the TV operator and descrambled with a prepaid CI+
module.
Digital TV operators provide a CI+ module
(Conditional Access Module - CAM) and an
accompanying smart card, when you subscribe to
their premium programmes. These programmes have
a high level of copy protection.
Contact a digital TV operator for more information on
terms & conditions.
Smart Card
Digital TV operators provide a CI+ module
(Conditional Access Module - CAM) and an
accompanying smart card, when you subscribe to
their premium programmes.
Insert the smart card into the CAM module. See the
instruction you received from the operator.
To insert the CAM in the TV
1 - Look on the CAM for the correct method of
insertion. Incorrect insertion can damage the CAM
and TV.
2 - While looking at the back of the TV, with the front
of the CAM facing towards you, gently insert the CAM
into the slot PCMCIA CARD SLOT.
3 - Push the CAM in as far as it will go. Leave it in the
slot permanently.
When you switch on the TV, it may take a few minutes
before the CAM is activated. If a CAM is inserted and
20
subscription fees are paid (subscription methods can
differ), you can watch the scrambled channels
supported by the CAM smart card.
The CAM and smart card are exclusively for your TV. If
you remove the CAM, you will no longer be able to
watch the scrambled channels supported by the
CAM.
Passwords and PIN codes
For some CAMs, you must enter a PIN code to watch
its channels. When you set the PIN code for the CAM,
we recommend you to use the same code you are
using to unlock the TV.
To set the PIN code for the CAM
1 - Press Input select.
2 - Select the channel type you are using the CAM
for watching TV.
3 - Select the TV operator of the CAM. The following
screens come from the TV operator. Follow the on-
screen instruction to look up the PIN code setting.
4.3
Home Theatre System - HTS
Connect with HDMI ARC
Use an HDMI cable to connect a Home Theatre
System (HTS) to the TV. You can connect a Sony
Soundbar or an HTS with a built-in disc player.
HDMI ARC
If your Home Theatre System has an HDMI ARC
connection, you can use HDMI ARC connection on
the TV to connect. With HDMI ARC, you do not need
to connect the extra audio cable. The HDMI ARC
connection combines both signals.
Since HDMI IN 1 (ARC) on the TV can offer the Audio
Return Channel (ARC) signal, the TV can only send
the ARC signal to this HDMI connection.
Audio to video synchronisation (sync)
If the sound does not match the video on screen, you
can set a delay on most Home Theatre Systems with
a disc player to match the sound with the video.
Connect with HDMI
Use an HDMI cable to connect a Home Theatre
System (HTS) to the TV. You can connect a Sony
Soundbar or an HTS with a built-in disc player.
If the Home Theatre System has no HDMI ARC
connection, add an optical audio cable to send the
sound of the TV picture to the Home Theatre System.
Audio to video synchronisation (sync)
If the sound does not match the video on screen, you
can set a delay on most Home Theatre Systems with
a disc player to match the sound with the video.
4.4
Video Device
HDMI
Use a High speed HDMI cable to connect with best
picture and sound quality.
For best signal quality transfer, use a High speed
HDMI cable and do not use an HDMI cable longer
than 5 m, and also connect devices supporting HDR
on any one of HDMI connections.
21
Copy protection
HDMI ports support HDCP (High-bandwidth Digital
Content Protection). HDCP is a copy protection signal
that prevents copying content from a DVD disc or Blu-
ray Disc. Also referred to as DRM (Digital Rights
Management).
4.5
Audio Device
Digital Audio Out - Optical
Audio Out - Optical is a high quality sound
connection.
This optical connection can carry 5.1 audio channels.
If your device, typically a Home Theatre System
(HTS), has no HDMI ARC connection, you can use this
connection with the Audio In - Optical connection on
the HTS. The DIGITAL AUDIO OUT (OPTICAL)
connection sends the sound from the TV to the HTS.
Headphones
You can connect a set of headphones to the
headphone connector on the back of the TV. The
connection is a mini-jack 3.5mm.
4.6
USB Hard Drive
What You Need
If you connect a USB Hard Drive, you can pause or
record digital TV broadcasts. The TV broadcast must
be a digital broadcast (DVB broadcasts or similar).
Installation
Before you can pause or record a broadcast, you
must connect and format a USB Hard Drive.
Formatting removes all files from the USB Hard Drive.
1 - Connect the USB Hard Drive to one of
the USB connections on the TV. Do not connect
another USB device to the other USB ports when
formatting.
2 - Switch on the USB Hard Drive and the TV.
3 - When the TV is tuned to a digital TV channel,
press Pause. Trying to pause will start the formatting.
Follow the instructions on screen.
When the USB Hard Drive is formatted, leave it
connected permanently.
Warning
The USB Hard Drive is formatted exclusively for this
TV, you cannot use the stored recordings on another
TV or PC. Do not copy or change recording files on
the USB Hard Drive with any PC application. This will
corrupt your recordings. When you format another
USB Hard Drive, the content on the former will be lost.
A USB Hard Drive installed on your TV will need
reformatting for use with a computer.
22
Formatting
Before you can pause or record a broadcast, or store
apps, you must connect and format a USB Hard
Drive. Formatting removes all files from the USB Hard
Drive.
Warning
The USB Hard Drive is formatted exclusively for this
TV, you cannot use the stored recordings on another
TV or PC. Do not copy or change recording files on
the USB Hard Drive with any PC application. This will
corrupt your recordings. When you format another
USB Hard Drive, the content on the former will be lost.
A USB Hard Drive installed on your TV will need
reformatting for use with a computer.
To format a USB Hard Drive
1 - Connect the USB Hard Drive to one of the USB
connections on the TV. Do not connect another USB
device to the other USB ports when formatting.
2 - Switch on the USB Hard Drive and the TV.
3 - Select Recordings if you want to perform Pause
TV and Recordings. Follow the instructions on screen.
4 - All files and data will be removed after formatting.
5 - When the USB Hard Drive is formatted, leave it
connected permanently.
4.7
USB Flash Drive
You can view photos or play your music and videos
from a connected USB flash drive.
Insert a USB flash drive in one of
the USB connections on the TV while the TV is
switched on.
To view the files from the USB flash drive, you need
to add the MMP (MultiMediaPlayer) app to the Home
screen first. Press HOME, clicking the Apps icon at
the left end of the Apps row. You can add MMP apps
from the Apps page.
To stop watching the USB flash drive content,
press EXIT or select another activity. Exit the MMP
app before you disconnect the flash drive.
To remove the USB flash drive safely
1 - Press HOME.
2 - Select the Notifications icon from the top-right
corner and press OK.
3 - Select your flash drive and press OK.
4 - Select Eject and press OK.
5 - Wait until the eject procedure is finished and then
pull out the flash drive.
Ultra HD on USB
You can view photos in Ultra HD resolution from a
connected USB device or flash drive. The TV will
downscale the resolution if the resolution of the
photo is higher.
4.8
Videos, Photos, Music & Text
From a USB Connection
You can view your photos or play your music and
videos from a connected USB flash drive.
With the TV switched on, plug in a USB flash drive to
one of the USB connections.
1 - Press HOME, select MMP from the Apps list
and press OK.
2 - Use Navigation keys to select the file type.
3 - Follow the on-screen instructions to play the
files.
Play your Videos
Play a video
1 - Press HOME, select MMP from the Apps list
and press OK.
2 - Use Navigation keys to select Video.
3 - Select one of the videos, and press OK to play.
During the video playback
• Press Quick settings to show the options.
Play, Pause
Press OK to play or pause the video.
Repeat
Play videos repeatedly or once.
Show Info
23
Display the information of the video file.
Display Mode
Adjust the display mode.
Picture settings
Adjust the picture settings.
Sound settings
Adjust the sound settings.
Sound Tracks
Display the soundtracks.
Last Memory
When set to On, you can play the video where you
left last time. Set to Off to turn off the function.
Seek
Jump to the playback time as you entered.
Subtitles On/Off
Set the subtitles to on or off.
Subtitle Language
When Subtitles set to On, you can set the subtitle
language.
Subtitle encoding
When Subtitles set to On, you can set the subtitle
encoding for your preference.
View your Photos
View Photos
View a photo
1 - Press HOME, select MMP from the Apps list
and press OK.
2 - Use Navigation keys to select Photo.
3 - Select one of the photos, and press OK.
When browsing photo thumbnails, press Quick
settings to
Sort
Sort the photo files by your preference.
Media type
Sort the files by media type.
Thumbnail size
Change the thumbnail viewing size.
Copy
Copy the file and place it to your prefered folder.
Paste
Place the copied file to your prefered folder.
Delete
Delete the selected file.
Recursive parser
Select from the Recursive parser or Normal parser.
Photo Frame
Select to start the Photo Frame mode.
Photo Options
When viewing photo files, press Quick settings to
Pause
Press OK to pause the photos.
Repeat
View the pictures repeatedly or once only.
Shuffle on, Shuffle off
View the pictures in sequential order, or at random.
Duration
Set the speed of the slideshow.
Effect
Set the transition from one picture to the next.
Show info
Display the information of the picture file.
Photo Frame image
Set the picture as Photo Frame image.
Picture settings
Adjust the picture settings.
Play your Music
Play music
1 - Press HOME, select MMP from the Apps list
and press OK.
2 - Use Navigation keys to select Music.
3 - Select one of the audio, and press OK to play.
During the audio playback
• Press Quick settings to show the options.
Play, Pause
Press OK to play or pause the music.
Repeat
Play music repeatedly or once.
Shuffle On, Shuffle Off
24
Play audio in sequential order, or at random.
Show Info
Display the information of the music file.
Lyric Options
Select the options when the lyrics are available.
Picture Off
Close the screen when play the music for energy
saving.
Sound settings
Adjust the sound settings.
View your Text
View text
1 - Press HOME, select MMP from the Apps list
and press OK.
2 - Use Navigation keys to select Text.
3 - Select one of the text file, and press OK to
preview.
During the preview
• Each file lasts 3 seconds for preview. Press OK to
pause the preview to read.
• Press Quick settings to show the options.
Play, Pause
Press OK to play or pause the text file preview.
Repeat
Preview the text files repeatedly or once.
Shuffle On, Shuffle Off
Preview the text files in sequential order, or at
random.
Font
Adjust the text Size, Style, and Colour.
Show Info
Display the information of the text file.
25
5
Connecting to a
Network
5.1
Bluetooth
What You Need
You can connect a wireless device with Bluetooth® to
this TV – a wireless speaker or headphones.
To play the TV sound on a wireless speaker, you must
pair the wireless speaker with the TV. The TV can only
play the sound on one speaker at a time.
Attention - Audio to Video synchronisation
Many Bluetooth speaker systems have a high, so
called, 'latency'. High latency means that the audio
lags behind the video, causing unsynchronised 'lip
sync'. Before you purchase a wireless Bluetooth
speaker system, inform yourself about the newest
models and look for a device with a low latency
rating. Ask your dealer for advice.
Pairing a Device
Position the wireless speaker within a distance of 5
meters from the TV. Read the user manual of the
device for specific information on pairing and on
wireless range. Make sure the Bluetooth setting on TV
is switched on.
Once a wireless speaker is paired, you can select it to
play the TV sound. When a device is paired, you do
not need to pair it again unless you remove the
device.
To pair a bluetooth device with the TV
1 - Switch on the bluetooth device and place it within
range of the TV.
2 - Press Quick settings > TV
options > Settings > Remote & Accessories and
press OK.
3 - Follow the instructions on screen. You will pair
the device with the TV and the TV will store the
connection. You might need to unpair a paired device
first if the maximum number of paired devices was
reached.
4 - Press EXIT to close the menu.
Select a Device
To select a wireless device
1 - Press Quick settings > TV
options > Settings > Remote & Accessories and
press OK.
2 - In the list, select the wireless device and
press OK.
3 - Press EXIT to close the menu.
Rename a Device
To rename a wireless device
1 - Press Quick settings > TV
options > Settings > Remote & Accessories and
press OK.
2 - In the list, select the wireless device and
press OK.
3 - Select Change name and press OK.
4 - Enter a new name for the device.
5 - Press EXIT to close the menu.
Remove a Device
You can connect or disconnect a wireless Bluetooth
device. You can also remove a wireless Bluetooth
device. If you remove a Bluetooth device, the device
will be unpaired.
To remove or disconnect a wireless device
1 - Press Quick settings > TV
options > Settings > Remote & Accessories and
press OK.
2 - In the list, select the wireless device and
press OK.
3 - Select Unpair and press OK.
4 - Press EXIT to close the menu.
5.2
Connect your Android TV
Network and Internet
Home Network
To enjoy the full capabilities of your Android TV, your
TV must be connected to the Internet.
Connect the TV to a home network with a high-speed
Internet connection. You can connect your TV
wirelessly or wired to your network router.
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Connect to Network
Wireless Connection
What You Need
To connect the TV to the Internet wirelessly, you need
a Wi-Fi router with a connection to the Internet.
Use a high-speed (broadband) connection to the
Internet.
Turn Wi-Fi On or Off
Quick settings > TV options > Settings > Network
& internet > Wi-Fi.
Make the Connection
Quick settings > TV options > Settings > Network
& internet > Wi-Fi.
1 - In the list of found networks, select on your
wireless network. If your network is not in the list
because the network name is hidden (you switched
off the SSID broadcast of the router), select Add new
network to enter the network name yourself.
2 - Follow the on-screen instruction.
3 - A message will be shown when the connection is
successful.
Problems
Wireless network not found or distorted
• Microwave ovens, DECT phones or other Wi-Fi
802.11b/g/n devices in your proximity might disturb
the wireless network.
• Make sure that the firewalls in your network allow
access to the TV's wireless connection.
• If the wireless network does not work properly in
your home, try the wired network installation.
Internet does not work
• If the connection to the router is OK, check the
router connection to the Internet.
The PC and Internet connection are slow
• Look in your wireless router's user manual for
information on indoor range, transfer rate and other
factors of signal quality.
• Use a high-speed (broadband) Internet connection
for your router.
DHCP
• If the connection fails, you can check the DHCP
(Dynamic Host Configuration Protocol) setting of the
router. DHCP should be switched on.
Wired Connection
What You Need
What You Need
To connect the TV to the Internet, you need a
network router with a connection to the
Internet. Use a high-speed (broadband) connection
to the Internet.
Make the Connection
1 - Connect the router to the TV with a network cable
(Ethernet cable**).
2 - Make sure that the router is switched on.
3 - The TV constantly searches for the network
connection.
4 - A message will be shown when the connection is
successful.
If the connection fails, you can check the DHCP
setting of the router. DHCP should be switched on.
**To fulfill EMC regulations, use a shielded FTP Cat.
5E Ethernet cable.
Network Settings
Proxy settings
Quick settings > TV options > Settings > Network
& internet > Proxy settings.
Enter a valid proxy hostname manually by selecting
Manual.
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Network Configuration - IP settings
Quick settings > TV options > Settings > Network
& internet > IP settings.
If the connection fails, you can check the DHCP
setting of the router.
Alternatively, if you are an advanced user and want to
install your network with static IP addressing, set the
TV to Static IP.
Google Account
Sign In
To enjoy the full capabilities of your Android TV, you
can sign in to Google with your Google Account.
By signing in you'll be able to play your favourite
games across phone, tablet and TV. You'll also get
customised video and music recommendations on
your TV home screen as well as access to YouTube,
Google Play and other apps.
Use your existing Google Account to sign in to
Google on your TV. A Google Account consists of an
email address and a password. If you don't have a
Google Account yet, use your computer or tablet to
create one (accounts.google.com). To play games
with Google Play, you need a Google+ profile. If you
did not sign in during the first TV installation, you can
always sign in later.
To sign in after you did the TV installation
1 - Select Settings.
2 - Select Account & Sign-In and press OK.
3 - Select Sign In and press OK.
4 - Select Use your remote and press OK.
5 - With the on-screen keyboard, enter your email
address and press OK.
6 - Enter your password and press OK to sign in.
7 - Press EXIT to close the menu.
Android Settings
You can set or view several Android specific settings
or information. You can find the list of apps installed
on your TV and the storage space they need. You can
set the language you like to use with Voice
Search. You can configure the onscreen keyboard or
allow apps to use your location. Explore the different
Android settings. You can go
to www.support.google.com/androidtv for more
information on these settings.
To open these settings
1 - Select Settings and press OK.
2 - Explore the different Android settings.
3 - Press EXIT to close the menu.
Home Screen
About the Home Screen
To enjoy the benefits of your Android TV, connect the
TV to the Internet.
Like on your Android smartphone or tablet, the Home
screen is the centre of your TV. From the Home
screen you can decide what to watch by browsing
entertainment options from app and live TV. Your
Home has channels to let you discover great contents
from your favourite apps. You can also add additional
channels or find new apps to get more contents.
The Home screen is organised in channels
Apps
Your favourite Apps are placed on the first row. You
can find more apps in the Apps page which can be
opened by clicking the Apps icon at the left end of
the Apps row. You can also add more apps as
favourite from the Apps page.
Live TV
Live TV channel shows the currently running
programmes from the installed channels.
Play Next channel
You can always know what to watch next from Play
Next channel on the Home screen. Start watching
from where you left off and get notifications about
new episodes in the Play Next channel. Press and
hold Select on a movie or TV show to add it directly
to the Play Next channel.
Google Play Movies & TV channel
Rent movies or TV shows on this channel from
Google Play Movies & TV.
YouTube channel
This channel contains your Recommended,
Subscriptions or Trending YouTube videos.
Customize channels
Click the Customize channels button to add and
remove channels from your Home screen.
See also www.support.google.com/androidtv
Open the Home Screen
To open the Home screen and open an item
1 - Press HOME.
2 - Select an item and press OK to open or start it.
3 - Press BACK continuously or press HOME can
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go back to Home screen.
When opening the Home screen, the background
application/content playback will stop. You have to
select the application or content from the Home
screen to resume.
5.3
Apps
About Apps
You can find your favourite Apps on Apps row in the
Home menu.
Like apps on your smartphone or tablet, the apps on
your TV offer specific functions for an enriched TV
experience. Apps like YouTube, games, video stores
or weather forecasts (a.o.).
Apps can come from the Google Play™ Store . To
get you started, some practical apps are pre-installed
on your TV.
To install apps from the Google Play™ Store , the TV
must be connected to the Internet. You must sign in
with a Google Account to use the Google Play apps
and Google Play™ Store .
Google Play
Movies and TV
With Google Play Movies & TV , you can rent or buy
movies and TV shows to watch on TV.
What You Need
• your TV must be connected with the Internet
• you must sign in with your Google Account on TV
• add a credit card to your Google Account to
purchase movies and TV shows
To rent or buy a movie or TV show
1 - Press HOME.
2 - Select Google Play Movies & TV.
3 - Select a movie or TV show and press OK.
4 - Select the purchase you want and press OK. You
will be taken through the purchase procedure.
To watch a rented or bought movie or TV show
1 - Press HOME.
2 - Select Google Play Movies & TV.
3 - Select the movie or TV show from your library in
the app, select the title and press OK.
4 - You can use the Play, Pause, Rewind or Fast
forward keys on the remote control.
5 - To stop the Movies & TV
app, press BACK repeatedly or press EXIT.
If the App is not on you Home screen, you can add
via the Apps page or by the Add app to favourites
item on the Apps row. Some Google Play products
and features aren't available in all countries.
Find more information
on www.support.google.com/androidtv
Music
With YouTube Music you can play your favourite
music on TV and buy new music on your computer or
mobile device. Or, on your TV, you can sign up for All
Access, the YouTube Music
subscription. Alternatively, you can play the music
you already own, stored on your computer.
What You Need
• your TV must be connected with the Internet
• you must sign in with your Google Account on TV
• add a credit card to your Google Account to take a
music subscription
To start YouTube Music
1 - Press HOME.
2 - Select YouTube Music.
3 - Select the music you want and press OK.
4 - To stop the Music app, press BACK repeatedly
or press EXIT.
If the App is not on you Home screen, you can add
via the Apps page or by the Add app to favourites
item on the Apps row. Some Google Play products
and features aren't available in all countries.
Find more information
on www.support.google.com/androidtv
Games
With Google Play Games, you can play games on TV.
Online or offline.
You can see what your friends are playing currently or
you can join the game and compete. You can track
your achievements or start wherever you left off.
What You Need
• your TV must be connected with the Internet
• you must sign in with your Google Account on TV
• add a credit card to your Google Account to
purchase new games
Start the Google Play Games app to select and install
new game apps on your TV. Some games are free of
charge. A message appears if a particular game needs
a gamepad to play the game.
To start or stop a Google Play Game
1 - Press HOME.
2 - Select Google Play Games.
3 - Select a game to play or select a new game to
install and press OK.
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4 - When done, press BACK repeatedly or
press EXIT or stop the app with its dedicated
exit/stop button.
If the App is not on you Home screen, you can add
via the Apps page or by the Add app to favourites
item on the Apps row. Some Google Play products
and features aren't available in all countries.
Find more information
on www.support.google.com/androidtv
Google Play Store
From the Google Play Store you can download and
install new apps. Some apps are free of charge.
What You Need
• your TV must be connected with the Internet
• you must sign in with your Google Account on TV
• add a credit card to your Google Account to
purchase apps
To install a new app
1 - Press HOME.
2 - Select Google Play Store and press OK.
3 - Select the app you want to install and press OK.
4 - To close the Google Play Store,
press BACK repeatedly or press EXIT.
Parental controls
In the Google Play Store, you can hide apps
according to users/buyers maturity. You need to enter
a PIN code to select or change the level of maturity.
To set the parental control
1 - Press HOME.
2 - Select Google Play Store and press OK.
3 - Select Settings > Parental controls.
4 - Select the level of maturity you want.
5 - On request, enter the PIN code.
6 - To close the Google Play Store,
press BACK repeatedly or press EXIT.
If the App is not on you Home screen, you can add
via the Apps page or by the Add app to favourites
item on the Apps row. Some Google Play products
and features aren't available in all countries.
Find more information
on www.support.google.com/androidtv
Payments
To make a payment on Google Play on TV, you must
add a form of payment - a credit card (outside the
United States) - to your Google Account. When you
purchase a movie or TV show, you will be charged on
this credit card.
To add a credit card
1 - On your computer, go to accounts.google.com
and sign in with the Google Account you will use with
Google Play on TV.
2 - Go to wallet.google.com to add a card to your
Google Account.
3 - Enter your credit card data and accept the terms
and conditions.
Start or Stop an App
You can start an app from the Home screen.
To start an app
1 - Press HOME.
2 - Move to Apps row, select the app you want and
press OK.
3 - To stop an app, press BACK or press EXIT or
stop the app with its dedicated exit/stop button.
When opening the Home screen, the background
application/content playback will stop. You have to
select the application or content from the Home
screen to resume.
Manage Apps
If you stop an app and return to the Home menu, the
app is not really stopped. The app is still running in
the background to be readily available when you start
it again. To run fluently, most apps need to save some
data in the cache memory of the TV. It might be good
to stop an app completely or clear the cache data of
a particular app to optimise the overall performance
of apps and to keep memory usage low on your
Android TV. Also, it is best to uninstall apps that you
are not using anymore.
5.4
Google Cast
What You Need
If an app on your mobile device has Google Cast, you
can cast your app on this TV. On the mobile app, look
for the Google Cast icon. You can use your mobile
device to control what's on TV. Google Cast works on
Android and iOS.
Your mobile device must be connected to the same
Wi-Fi home network as your TV.
Apps with Google Cast
New Google Cast apps come available every
day. You can already try it with YouTube, Chrome,
Netflix, Photowall … or Big Web Quiz for
Chromecast. See also google.com/cast
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Some Google Play products and features aren't
available in all countries.
Find more information on
www.support.google.com/androidtv
Cast to Your TV
To cast an app to the TV screen
1 - On your smartphone or tablet, open an app that
supports Google Cast.
2 - Tab the Google Cast icon.
3 - Select the TV you would like to cast to.
4 - Press Play on your smartphone or tablet. What
you selected should start playing on TV.
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6
Settings
6.1
TV options
Press Quick settings to select one of below menus,
then press OK.
Picture
Adjust the picture settings.
Sound
Adjust the sound settings.
Accessibility
Adjust accessibility menu.
Power
Set the timers for saving energy.
CI Card
Adjust the CI card settings.
Advanced options
Adjust advanced settings.
Settings
View settings menu.
6.2
Picture Settings
Picture Mode
Select a style
Quick settings > TV options > Picture > Picture
mode.
For easy picture adjustment, you can select a preset
picture style.
• User - The picture preferences you set during the
first start up.
• Standard - Most energy conscious setting - Factory
setting
• Vivid - Ideal for daylight viewing
• Sport - Ideal for sport
• Movie - Ideal for watching movies with original
studio effect
• Game* - Ideal for playing games
• Energy saving - Ideal for saving energy
* Picture style - Game is not available for some video
sources.
Display Mode
If the picture is not filling the whole screen, if black
bars are showing on the top or bottom or at both
sides, you can adjust the picture to fill the screen
completely.
To select one of the basic settings to fill the screen…
Quick settings > TV options > Picture > Display
Mode.
Automatic
Automatically zooms in the picture to fit the screen
with original aspect ratio. No content lost visible.
Super zoom
Remove the black bars on the sides of 4:3 broadcasts.
Not recommended for HD or PC.
4:3
Display the classic 4:3 format.
Movie expand 14:9
Scale 4:3 format to 14:9. Not recommended for HD or
PC.
Movie expand 16:9
Scale 4:3 format to 16:9. Not recommended for HD or
PC.
Wide screen
Stretches the picture to a 16:9 format.
Full
Automatically enlarges the picture to fill the screen.
Picture distortion is minimal, subtitles remain visible.
Not suitable for PC input. Some extreme picture
content can still show black bars. Picture content
aspect ratio may change.
Unscaled
Provide maximum detail for PC.
Other Picture Settings
Quick settings > TV options > Picture and
press OK.
Backlight
Adjust the video backlight intensity.
Brightness
Set the level of brightness of the picture signal.
Note: Setting of brightness much away from
reference value (50) may result lower contrast.
Contrast
32
Adjust the contrast value of the picture.
Saturation
Adjust the colour saturation value of the picture.
HUE
Adjust the hue value of the picture.
Sharpness
Adjust the level of sharpness in fine detail of the
picture.
Gamma
Set a non-linear setting for picture luminance and
contrast. This is a setting intended for expert users.
Colour Temperature
Set the picture to a preset colour temperature or
adjust the setting yourself.
Advanced video
Set the advance settings.
• DNR:
Digital Noise Reduction, image noise reduction filters
to reduces the image noise.
• MPEG NR:
MPEG Noise Reduction feature to improve the quality
of pictures by reducing the noise without
compromising the picture resolution.
• Adaptive Luma Control:
Dynamic video contrast enhancement to adjust the
Luma level of the picture signal automatically. If the
PC Mode setting is On, this feature will be off.
• Local Contrast Control:
Enhance the contrast level in local area for the image.
• PC Mode:
Switch TV to PC mode to have original picture look.
Colour Tuner
Fine tune the colour setting yourself.
11 Point White Balance Correction
Customise the whitepoint balance based on the
selected colour temperature of the picture.
Reset to Default
Reset the current picture settings to default.
6.3
Sound Settings
Sound Style
Quick settings > TV options > Sound > Sound style
> and press OK.
For easy sound adjustment, you can select a preset
setting with sound style.
• User - The sound preferences you set during the first
start up
• Standard - Most neutral sound setting
• Vivid - Ideal for daylight viewing
• Sport - Ideal for sports programmes
• Movie - Ideal for watching movies
• Music - Ideal for listening to music
• News - Ideal for speech
Other Sound Settings
Quick settings > TV options > Sound and press OK.
Balance, Bass, Treble
Adjust the levels of these options according to
your personal preference.
Sound Surround
Switch on or off the surround sound.
Equalizer Detail
Adjust the level of equaliser for your preference.
Speakers
Set the TV to play the sound on TV or on the
connected audio system.
You can select where you want to hear the TV sound
and how you want to control it.
• If you select TV speakers, the TV speakers are
always on.
• If you select HDMI sound system, the TV speakers
are muted.
• If you select TV speakers off, you permanently
switch off the TV speakers.
Digital Output
Digital output settings are available for optical and
HDMI ARC sound signals.
Set the audio out signal of the TV to fit the sound
capabilities of the connected Home Theatre System.
SPDIF Delay
For some Home Theatre Systems you might need to
adjust the audio sync delay to synchronise the audio
to the video. Select 0 if a sound delay is set on your
Home Theatre System.
33
Auto Volume Control
Adjust large sound level differences between
channels and inputs automatically.
Reset to Default
Reset the current sound settings to default.
6.4
Accessibility Settings
With Audio description switched on, the TV is
prepared for use of the deaf, hard of hearing, blind or
partially sighted people.
Accessibility for blind or partially sighted people
Quick settings > TV options > Accessibility Settings
> Audio Type
Digital TV channels can broadcast special audio
commentary describing what is happening on screen.
You can set the audio type with below settings.
• Normal
• Audio Description
• Spoken Subtitle
• Hearing Impaired
• Audio Description and Spoken Subtitle
Visually Impaired
When Audio Description is on, more Visually Impaired
options are available. Set the speaker, headphone
volume of the normal audio with the audio
commentary or set the extra audio effects in the
commentary audio. You can adjust th effect with
below settings.
• Speaker
• Headphone
• Volume
• Pane and Fade
• Audio for Visually Impaired
• Fader Control
AC4 Dialogue Enhancement
Turn on/off or set the level of dialogue enhancement
to increase the intelligibility of dialogue and
commentary when the audio stream is AC4 type.
6.5
Power Settings
Quick settings > TV options > Power.
Set Sleep timer
Power > Sleep timer.
TV switches to standby mode automatically after a
preset time.
Set screen off to save energy consumption
Power > Picture off.
Select Picture off, the TV screen is switched off, to
switch the TV screen back on, press any key on the
remote control.
Set TV switch off timer
Power > Switch off timer.
Select Switch off timer, the TV switches off
automatically at a preset time to save energy.
No signal auto power off
Power > No signal auto power off.
Press Navigation keys up or down to set the
value. Select Off to deactivate the automatic switch
off.
* If you use the TV as a monitor or use a digital
receiver to watch TV (a Set-Top Box - STB) and you
do not use the remote control of the TV, you should
deactivate this automatic switch off, to set the value
to Off.
Set auto sleep timer
Power > Auto sleep.
TV switches to sleep mode automatically after a
preset time if the TV does not receive any command
from remote control.
Set Power saving
Power > Power saving
• Select On to reduce power consumption. The TV
will automatically adjust the brightness and TV panel
setting according to your selection.
• Select Off for optimal picture quality with as
brighter screen. This may increase power
consumption.
6.6
Advanced Options
34
Audio
Set audio preference language
Quick settings > TV options > Advanced
Options > Audio Language/Primary
Audio/Secondary Audio or Audio Channel.
The TV channels can broadcast audio with several
spoken languages for a programme. You can set a
preferred primary and secondary audio language. If
audio in one of these languages is available, the TV
will switch to this audio.
Blue Mute
Quick settings > TV options > Advanced
Options > Blue Mute.
Switch the blue mute on or off.
Interaction Channel
Quick settings > TV options > Advanced
Options > Interaction Channel.
Switch the interaction channel on or off.
MHEG PIN Protection
Quick settings > TV options > Advanced
Options > MHEG PIN Protection.
Set to turn on or off the Pin protection of MHEG
feature.
HBBTV Settings
Quick settings > TV options > Advanced
Options > HBBTV settings.
Switch on HbbTV
HBBTV settings > On.
Set the HbbTV History Tracking
HBBTV settings > Do Not Track.
Set the options according to your preference.
Set the HbbTV Cookies
HBBTV settings > Cookie Settings.
Set the options according to your preference.
Set other options
HBBTV settings > Persistent Storage, Block Tracking
Sites, or Device ID.
Select one of the options and switch it to on or off.
Reset HbbTV Device ID
HBBTV settings > Reset Device ID.
You can reset your TV unique device identifier. A new
identifier will be created. This will replace your Device
ID with a new identifier.
Subtitle
Quick settings > TV options > Advanced
Options > Subtitle.
Digital channels can offer several subtitle languages
for a programme. You can set a preferred primary and
secondary subtitle language. If subtitles in one of
these languages are available, the TV will show the
subtitles you selected.
Press Subtitle key on the remote control to display
the subtitle page.
Teletext
Quick settings > TV options > Advanced
Options > Teletext.
Some digital TV broadcasters have several Text
languages available.
Alternatively, press Teletext key on the remote
control to display the text page.
35
BISS Key
Quick settings > TV options > Advanced
Options > BISS Key.
Set to add BISS Key.
System information
Quick settings > TV options > Advanced
Options > System information.
To check the system information, including Signal
level, Frequency, Service ID, and etc.
6.7
Other settings
Device Preferences
Quick settings > TV options > Settings > Device
Preferences.
About
To show the information about this TV or perform
Factory reset operation for the TV.
Date & time
Adjust the date and time settings.
Timer
Set TV switch on or off timer.
Language
Set or change the menu language.
Keyboard
Set the on-screen keyboard type.
Inputs
Rename the Inputs name and adjust the settings for
Consumer Electronic Control (CEC).
Power
Set the timers for saving energy.
Picture
Adjust the picture settings.
Sound
Adjust the sound settings.
Storage
Check the device storage.
Home screen
Customize the home screen. You can enable or
disable the video and audio previews. Reorder the
apps and games. Read the Open-source licenses.
Retail mode
Switch On or Off the retail mode. If you set the retail
mode to on. You can set the retail message type and
demo.
Google Assistant
Adjust the settings for Google Assistant. You can also
view the Open-source licenses.
Chromecast built-in
Adjust the settings for Chromecast built-in. You can
view the Open-source licenses and the version
number.
Screen saver
Adjust the screen saver setting for your preference.
Location
Set the location status.
Usage & Diagnostics
Set to on for automatically send diagnostic
information to Google, such as crash reports and
usage data from your device, apps and Chromecast
built in.
Accessibility
Activate special functions for hearing and visually
impaired people.
36
Reboot
Reboot your TV for better performance when needed.
Remote and Accessories
Quick settings > TV options > Settings > Remote
and Accessories.
You can select the stored bluetooth connection from
the list.
If you cannot find your accessory, select Add
accessory to search for bluetooth connections.
6.8
Reboot
Quick settings > TV options > Settings > Device
Preferences > Reboot.
Note:
• Disconnect the external USB hard disc before
rebooting.
• Wait for few seconds, the TV restart automatically.
This will remove unnecessary data and information in
the memory.
If your TV runs low performance when using Apps,
such as the video and audio are not synchronised or
the App is running slow, reboot your TV for better
performance.
6.9
Factory Reset
Reset all settings value to original TV settings
Quick settings > TV options > Settings > Device
Preferences > About > Factory reset.
This will erase all data from your device's internal
storage, including: your Google account, system app
data, download apps, and settings. All settings will
be reset and installed channels will be erased.
6.10
Clock and Language Settings
Menu language
Change the language of the TV menu
Quick settings > TV options > Settings > Device
Preferences > Language.
Audio Language
Set audio preference language
Quick settings > TV options > Advanced
Options > Audio Language/Primary
Audio/Secondary Audio or Audio Channel.
The TV channels can broadcast audio with several
spoken languages for a programme. You can set a
preferred primary and secondary audio language. If
audio in one of these languages is available, the TV
will switch to this audio.
Clock
Quick settings > TV options > Settings > Device
Preferences > Date & time.
Correct clock automatically
Automatic date & time > Use network-provided
time.
• The standard setting for the TV clock is automatic.
The time information comes from the broadcasted
UTC - Coordinated Universal Time information.
Correct clock manually
Automatic date & time > Off.
Select Set date and Set time to adjust the value.
Note:
• If none of the automatic settings display the time
correctly, you can set the time manually.
• If you schedule recordings from the TV Guide, we
recommend not to change the time and date
manually.
Set time zone or set a time offset for your region
Date & time > Set time zone.
Select the time zone of your preference.
Set diaplay time format
Date & time > Use 24-hour format.
37
Set to the 24-hour format as your preference.
Timer
Set TV switch on or off timer
Quick settings > TV options > Settings > Device
Preferences > Timer.
Set Power on time type or Power off time type to
Off, On or Once.
38
7
Help and Support
7.1
Troubleshooting
Switch On and Remote Control
The TV does not switch on
• Disconnect the power cable from the power outlet.
Wait for one minute then reconnect it.
• Make sure that the power cable is securely
connected.
Creaking sound at startup or switch off
When you are switching the TV on, off or to standby,
you hear a creaking sound from the TV chassis. The
creaking sound is due to the normal expansion and
contraction of the TV as it cools and warms up. This
does not affect performance.
TV does not respond to the remote control
The TV requires some time to start up. During this
time, the TV does not respond to the remote control
or TV controls. This is normal behaviour.
If the TV continues to be unresponsive to the remote
control, you can check if the remote control is working
by means of a mobile phone camera. Put the phone
in camera mode and point the remote control to the
camera lens. If you press any key on the remote
control and you notice the infra red LED flicker
through the camera, the remote control is working.
The TV needs to be checked.
If you do not notice the flickering, the remote control
might be broken or its batteries are low.
This method of checking the remote control is not
possible with remote controls which are wirelessly
paired with the TV.
The TV goes back to standby after showing the Sony
startup screen
When the TV is in standby, a Sony startup screen is
displayed, then the TV returns to standby mode. This
is normal behaviour. When the TV is disconnected
and reconnected to the power supply, the startup
screen is displayed at the next startup. To switch on
the TV from standby, press power key on the remote
control or on the TV.
The standby light keeps on blinking
Disconnect the power cable from the power outlet.
Wait 5 minutes before you reconnect the power
cable. For troubleshooting information, you can also
refer to “Frequently Asked Questions” in our support
site below.
http://www.sony.net/androidtv-faq/
Channels
No digital channels found during the installation
See the technical specifications to make sure that
your TV supports DVB-T or DVB-C in your country.
Make sure that all cables are properly connected and
that the correct network is selected.
Previously installed channels are not in the channel
list
Make sure that the correct channel list is selected.
Picture
No picture / distorted picture
• Make sure that the antenna is properly connected to
the TV.
• Make sure that the correct device is selected as the
display source.
• Make sure that the external device or source is
properly connected.
Sound but no picture
• Change to other video sources and then change
back to current source, then do picture style restore in
Picture settings or do Factory reset in General settings
option.
Poor antenna reception
• Make sure that the antenna is properly connected to
the TV.
• Loud speakers, unearthed audio devices, neon
lights, high buildings and other large objects can
influence reception quality. If possible, try to improve
the reception quality by changing the antenna
direction or moving devices away from the TV.
• If reception on only one channel is poor, fine-tune
this channel with Manual Installation.
Poor picture from a device
• Make sure that the device is connected properly.
Make sure the device's output video setting is the
highest possible resolution if applicable.
• Restore picture style or change to other picture
styles.
Picture settings change after a while
Make sure that Retail mode is set to Off . You can
change and save settings in this mode.
A commercial banner appears
Make sure that Retail mode is set
to Off . Press Quick settings > TV
options > Settings > Device Preferences > Retail
mode and press OK
Picture does not fit the screen
• Change to a different picture format.
• Change Display mode to Automatic.
Picture position is incorrect
39
• Picture signals from some devices may not fit the
screen correctly. Check the signal output of the
connected device.
• Change Display mode to Automatic.
Computer picture is not stable
• Make sure that your PC uses the supported
resolution and refresh rate.
• Make sure HDMI video source is not supported HDR
content.
Sound
No sound or poor sound quality
If no audio signal is detected, the TV automatically
switches the audio output off — this does not indicate
malfunction.
• Make sure that the sound settings are correctly set.
• Make sure that all cables are properly connected.
• Make sure that the volume is not muted or set to
zero.
• Make sure that the TV audio output is connected to
the audio input on the Home Theatre System.
Sound should be heard from the HTS speakers.
• Some devices may require you to manually enable
HDMI audio output. If HDMI audio is already enabled,
but you still do not hear audio, try changing the digital
audio format of the device to PCM (Pulse Code
Modulation). Refer to the documentation
accompanying your device for instructions.
HDMI and USB
HDMI
• Note that HDCP (High-bandwidth Digital Content
Protection) support can delay the time taken for a TV
to display content from an HDMI device.
• If the TV does not recognise the HDMI device and
no picture is displayed, switch the source from one
device to another and back again.
• If the picture and sound of a device connected to
HDMI is distorted, connect the device to another
HDMI port on TV and power reboot your source
device.
• If there are intermittent sound disruptions, make
sure that output settings from the HDMI device are
correct.
• If you use an HDMI-to-DVI adapter or HDMI-to-DVI
cable, make sure that an additional audio cable is
connected to AUDIO IN (mini-jack only), if available.
HDMI EasyLink does not work
• Make sure that your HDMI devices are HDMI-CEC
compatible. EasyLink features only work with devices
that are HDMI-CEC compatible.
No volume icon shown
• When an HDMI-CEC audio device is connected and
you use the TV Remote Control to adjust the volume
level from the device, this behaviour is normal.
Photos, videos and music from a USB device do not
show
• Make sure that the USB storage device is set to Mass
Storage Class compliant, as described in the storage
device's documentation.
• Make sure that the USB storage device is compatible
with the TV.
• Make sure that the audio and picture file formats are
supported by the TV.
Choppy playback of USB files
• The transfer performance of the USB storage device
may limit the data transfer rate to the TV which
causes poor playback.
Network
Wi-Fi network not found or distorted
• Microwave ovens, DECT phones or other Wi-Fi
802.11b/g/n devices in your proximity might disturb
the wireless network.
• Make sure that the firewalls in your network allow
access to the TV's wireless connection.
• If the wireless network does not work properly in
your home, try the wired network installation.
Internet does not work
• If the connection to the router is OK, check the
router connection to the Internet.
• Your router (broadband router) may be incorrectly
setup to connect to your Internet service provider
(such as an incorrect PPPoE setting). To setup your
router correctly, refer to the router's instruction
manual or website, or consult the router's
manufacturer. If you are uncertain about the setup
information of your provider (such as your account
name and password), consult your provider.
• The TV may also be unable to connect to the
Internet if the time on your TV is incorrect. Please
check the time settings.
The PC and Internet connection are slow
• Look in your wireless router's user manual for
information on indoor range, transfer rate and other
factors of signal quality.
• Use a high-speed (broadband) Internet connection
for your router.
DHCP
• If the connection fails, you can check the DHCP
(Dynamic Host Configuration Protocol) setting of the
router. DHCP should be switched on.
40
Bluetooth
Unable to pair
• Make sure the device is in pairing mode. Read the
user manual of the device.
• Keep the wireless speaker as close to the TV as
possible.
• Trying to pair several devices with the TV at the
same time, may not work.
Bluetooth lost connection
• Always position the wireless speaker within a range
of 5 meters from the TV.
Bluetooth Audio and Video synchronisation
• Before you purchase a wireless Bluetooth speaker,
inform yourself about its quality of Audio to Video
synchronisation, commonly called 'lip sync'. Not all
Bluetooth devices perform correctly. Ask your dealer
for advice.
Wrong Menu Language
Change the language back to your language
1 - Press HOME to go to Home screen.
2 - Press Quick settings.
3 - Press Navigation key - down for 4 times and
press OK.
4 - Press Navigation key - down for 3 times and
press OK.
5 - Select your language and press OK.
6 - Press EXIT to close the menu.
7.2
Support Site
For the latest information and Online Help Guide,
please visit the Sony support website:
https://www.sony.eu/support
7.3
Terms of Use
Pixel characteristics
This TV product has a high number of colour pixels.
Although it has effective pixels of 99.999% or more,
black dots or bright points of light (red, green or blue)
may appear constantly on the screen. This is a
structural property of the display (within common
industry standards) and is not a malfunction.
Europe – EU Declaration of Conformity / UK
Declaration of Conformity
This device complies with the essential requirements
of the Radio Equipment Directive (2014/53/EU) or
Radio Equipment Regulations 2017 (for UK). The
following test methods have been applied in order to
prove presumption of conformity with the essential
requirements of the Radio Equipment Directive.
This device also complies with the Erp Directive
(2009/125/EC) and Ecodesign for Energy-Related
Products and Energy Information (Amendment) (EU
Exit) Regulations 2019 (for UK), and the RoHS
directive (2011/65/EU) and Restriction of the Use of
Certain Hazardous Substances in Electrical and
Electronic Equipment Regulations 2012 (for UK).
If you want to get a copy of original DoC of this TV,
please visit the following website
https://www.sony.eu/support
Radiation Exposure Statement:
This equipment complies with CE radiation exposure
limits set forth for an uncontrolled environment.
This equipment should be installed and operated
with minimum distance 20cm between the radiator &
body.
The frequency, mode and the maximum transmitted
power in EU are listed below:
- 2400-2483.5MHz: < 20 dBm (EIRP)
- 5150-5250MHz: < 23 dBm (EIRP)
- 5250-5350MHz: < 23 dBm (EIRP)
- 5470-5725MHz: < 30 dBm (EIRP)
- 5725-5875MHz: < 13.98 dBm (EIRP)
The device is restricted to indoor use only when
operating in the 5150 to 5350MHz frequency range.
7.4
Copyrights
HDMI
The terms HDMI, HDMI High-Definition Multimedia
Interface, and the HDMI Logo are trademarks or
registered trademarks of HDMI Licensing
Administrator, Inc.
41
Dolby Audio
Dolby, Dolby Audio, and the double-D symbol are
trademarks of Dolby Laboratories Licensing
Corporation. Manufactured under license from Dolby
Laboratories. Confidential unpublished works.
Copyright © 1992-2021 Dolby Laboratories. All rights
reserved.
Wi-Fi Alliance
The Wi-Fi CERTIFIED® Logo is a registered trademark
of Wi-Fi Alliance®.
Kensington
(If applicable)
Kensington and Micro Saver are registered US
trademarks of ACCO World Corporation with issued
registrations and pending applications in other
countries throughout the world.
Other Trademarks
All other registered and unregistered trademarks are
the property of their respective owners.
7.5
Disclaimer
Disclaimer regarding services and/or software offered
by third parties
Services and/or software offered by third parties may
be changed, suspended, or terminated without prior
notice. Sony does not bear any responsibility in these
sorts of situations.
42
Index
A
Accessibility settings 34
Age Rating 9
Android Settings 28
Antenna 4
Antenna, Manual Installation 13
Apps 29
Audio Language 37
Automatic Channel Update 12
B
Bluetooth 26
Bluetooth, Devices 26
Bluetooth, Remove device 26
Bluetooth, Select device 26
C
Channel 8
Channel Install, Antenna 11
Channel Install, Cable 11
Channel List 8
Channel List sorting 8
Channel List, open 8
Channel Lists 8
Channel, age rating 9
Channel, Automatic Channel Update 12
Channel, Installation 12
Channel, Manual channel update 12
Channel, switch to a channel 8
Channel, TV guide 14
Channel, Update 12
Connectivity Guide 19
Consumer Care 41
Contact Sony 41
D
Digital Text 10
Display mode 32
E
Eco Settings 34
F
Factory Reset 37
H
HbbTV 11
Home 28
I
Input blocked 9
Interactive TV 11
Interactive TV, about 11
I
iTV 11
L
Lock channel 9
M
Manual Installation 13
Media 23
Media files, from a USB drive 23
N
Network connection 27
Network, setting 27
Network, Wired 27
Network, Wireless 27
P
Parental Controls 9
Parental Rating 9
Pause TV 14
Photos, Videos and Music 23
Picture Setting 32
Picture, picture format 32
Power cable 4
Problems, Channel 39
Problems, Connection, Internet 40
Problems, Connection, Wi-Fi 40
Problems, HDMI Connection 40
Problems, Picture 39
Problems, Remote control 39
Problems, Sound 40
Problems, USB Connection 40
Problems, Wrong menu language 41
R
Radio station 8
Reception Quality 12
Recording 14
Remote control, batteries 6
Repair 41
S
Search for a Channel 8
Set PIN Code 9
Software, Update 17
Sound Style 33
Sound, style setting 33
Switching On 6
T
Teletext 10
Terms of Use 41
Test Reception 12
Text 10
Text language, Primary 10
Text language, Secondary 10
Troubleshooting 39
TV Guide 14
TV Guide Data 14
TV placement 4
TV, standby 6
U
USB Hard Drive, disk space 22
USB Hard Drive, Install 22
V
Viewing distance 4
W
Watch TV 8
Wi-Fi 27
Wired connection 27
43
