Table of Contents
StarTech.com MST30C2DPPD User Manual
Displayed below is the user manual for MST30C2DPPD by StarTech.com which is a product in the Notebook Docks & Port Replicators category. This manual has pages.
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Manual Revision: 04/25/2018
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FR: Guide de l'utilisateur - fr.startech.com
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MST30C2DPPD
Dual-Monitor USB-C Dock for Windows
Laptop - MST - Power Delivery - 4K
*actual product may vary from photos
Instruction manual
FCC Compliance Statement
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment o and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help
This device complies with part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
Changes or modications not expressly approved by StarTech.com could void the user’s
authority to operate the equipment.
Industry Canada Statement
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe [B] est conforme à la norme NMB-003 du Canada.
CAN ICES-3 (B)/NMB-3(B)
Use of Trademarks, Registered Trademarks, and other Protected Names and Symbols
This manual may make reference to trademarks, registered trademarks, and other
protected names and/or symbols of third-party companies not related in any way to
StarTech.com. Where they occur these references are for illustrative purposes only and do not
represent an endorsement of a product or service by StarTech.com, or an endorsement of the
product(s) to which this manual applies by the third-party company in question. Regardless
of any direct acknowledgement elsewhere in the body of this document, StarTech.com hereby
acknowledges that all trademarks, registered trademarks, service marks, and other protected
names and/or symbols contained in this manual and related documents are the property of
their respective holders.
Instruction manual
i
Table of Contents
Introduction ............................................................................................ 1
Packaging contents .................................................................................................................................. 1
Requirements ............................................................................................................................................. 1
Product diagram ....................................................................................2
Front view .................................................................................................................................................... 2
Rear view ...................................................................................................................................................... 2
About USB 3.0 and USB 3.1 Gen 1 .......................................................3
About USB-C ...........................................................................................3
Install the docking station .................................................................... 3
Power the docking station ....................................................................................................................3
Install and use the docking station..................................................................................................... 4
Install the remaining drivers ................................................................................................................. 4
About the docking station ports .........................................................4
Charge a device ......................................................................................5
Congure a display device ....................................................................5
Supported video resolutions ...............................................................5
Technical support ...................................................................................6
Warranty information ............................................................................ 6
Instruction manual
1
Introduction
Packaging contents
• 1 x USB-C™ docking station for laptops
• 1 x USB-C to USB-C host cable
• 1 x HDMI cable
• 1 x universal power adapter
• 3 x power cords (NA, EU, UK)
• 1 x quick-start guide
Requirements
• Host laptop with an available USB-C port (to ensure full dock functionality, the host
USB-C port must support USB Power Delivery and DP alt mode)
Note: The docking station can still connect to a host laptop with a USB-C port that
doesn’t support Power Delivery (must still support DP alt mode). In this conguration,
the docking station will not provide power to your host laptop.
• Available AC electrical outlet
• DisplayPort™ or HDMI® enabled display(s) with cables as needed (for additional
external displays)
• A 4K-capable display is required to achieve 4K x 2K resolution (4K is also known as
4K x 2K)
• Any of the following operating systems:
Windows® 10 (32-bit or 64-bit)
Windows 8 / 8.1 (32-bit or 64-bit)
Windows 7 (32-bit or 64-bit)
• Operating system requirements are subject to change. For the latest requirements,
please visit www.startech.com/MST30C2DPPD.
Notes:
• Not all USB-C ports support full functionality of the USB Type-C standard. Ensure
that your host USB-C port supports DP alt mode, as well as USB Power Delivery.
• Video output capabilities are dependent on the video card and hardware
specications of your connected host laptop. Certain video cards have limited MST
or video support, while some monitors will also limit the available resolution.
Instruction manual
2
Product diagram
Front view
Rear view
3.5mm
microphone port
3.5mm
headset port
USB 3.0 fast charge-
and-sync port
USB 3.0 ports
HDMI port
(Video 2)
USB-C (USB 3.0)
downstream port (data
only)
USB-C host port
(data, DP alt
mode, USB Power
Delivery)
DisplayPort
port with MST
(Video 1)
Gigabit RJ45
port
DC power
input port
Instruction Manual
3
About USB 3.0 and USB 3.1 Gen 1
USB 3.0 is also known as USB 3.1 Gen 1. This connectivity standard oers speeds up
to 5Gbps. Any mention of USB 3.0 in this manual or on the StarTech.com website for
MST30C2DPPD refers to the 5Gbps USB 3.1 Gen 1 standard.
About USB-C
Not all USB-C ports support the full functionality of the USB Type-C™ standard. Some
ports might only provide data transfers, and might not support video or power
delivery over USB.
To use this dock to its full potential, ensure that the host USB-C port from your
computer supports DP alt mode, as well as USB Power Delivery.
The unlabeled USB-C port on the docking station is a traditional USB 3.0 (USB 3.1 Gen
1) 5Gbps downstream data port. This port does not support DP alt mode (video), or
USB Power Delivery.
Install the docking station
The dock will automatically install some of the required drivers once it’s connected to
your laptop’s USB-C port. If you receive a prompt to automatically install the driver(s),
follow the on-screen instructions to complete the installation.
The drivers can also be found under the Support tab on our website at:
www.startech.com/MST30C2DPPD.
Power the docking station
When the docking station is plugged in and powered, you can use USB-C Power
Delivery to power and charge your laptop through its USB-C port. The docking station
cannot receive power from the host laptop, therefore the power adapter must always
be connected to the docking station.
1. Select the appropriate power cord for your region and connect it to the power
adapter.
2. Connect the power adapter to an AC electrical outlet and then to the docking
station’s DC IN (power input) port.
3. Connect the provided USB-C cable to a USB-C port on your host laptop and to the
USB-C port on the dock that is labeled with a laptop icon.
Both the docking station and your connected laptop should now be receiving power.
Note: In order to power and charge your connected laptop, its USB-C port must
support USB Power Delivery.
Instruction Manual
4
Install and use the docking station
After completing the steps in the Power the docking station section:
1. Connect your devices to the appropriate ports on the dock (see product diagram for
port callouts). Devices may include USB peripherals, headset, microphone, tablets, etc.
2. Connect your external display(s) to the dock’s video port(s). The dock features one
DisplayPort connection, and one HDMI port.
Notes:
• Video output capabilities are dependent on the video card and hardware
specications of your connected host laptop. Certain video cards have limited MST
support, while some monitors will also limit the available resolution.
Install the remaining drivers
Depending on your operating system, the dock will automatically install some of the
required drivers once connected to your host laptop. Follow the below instructions to
complete the full driver installation process.
1. To download the latest drivers, use a Web browser and navigate to www.startech.
com/MST30C2DPPD.
2. Click the Support tab.
3. Download the drivers.
4. When the download is complete, extract the contents of the compressed le(s) that
you downloaded.
5. Double-click the appropriate driver for the version of Windows that you’re
running and follow the on-screen instructions to complete the installation.
Note: If you are prompted to restart your computer, do so to complete the installation.
About the docking station ports
The three USB ports located at the back of the docking station (2x USB-A, 1x USB-C)
are standard USB 3.0 throughput ports. When the dock is connected to a host laptop,
these ports provide a trickle charge to a selection of devices.
The front USB 3.0 port (USB-A) is compliant with Battery Charging Specication
Revision 1.2 (BC1.2), which means that you can use the port to connect and charge a
device faster than you can using a traditional standard USB 3.0 port.
This front USB 3.0 port can fast-charge a connected device even when the dock isn’t
connected to a host laptop. When the docking station is connected to a host laptop,
the front USB 3.0 port functions as a Charging Downstream Port (CDP), which has
simultaneous charge and sync capabilities.
The provided power adapter must be connected to the docking station in order charge
your mobile device without a connection to a host laptop.
Instruction Manual
5
Charge a device
If you’re only using the front USB 3.0 port to charge a device, a connection to a host
laptop isn’t required.
• To charge a device, connect it to the USB 3.0 port located on the front of the
docking station.
Note: This front USB 3.0 port can only fast-charge connected devices that comply with
USB Battery Charging Specication Revision 1.2.
Congure a display device
Use your Windows operating system to adjust display settings for multiple monitors.
Your laptop hardware must support dual external displays.
• You can set up dual displays by using the video output ports (1x DisplayPort and 1x
HDMI).
Supported video resolutions
The docking station supports 4K Ultra HD resolution if the connected HDMI or
DisplayPort display supports it.
• In a multi-display conguration, set the refresh rates on each of your connected
monitors to the same values, otherwise your monitors might not properly display.
• Video output capabilities are dependent on the video card and hardware
specications of your connected host laptop.
Number of Displays
Supported
Video Output
Conguration
Maximum
Resolution
2DisplayPort and HDMI 1920 x 1200p
(60Hz)
1HDMI 4096 x 2160p
(24Hz)
1DisplayPort 3840 x 2160p
(30Hz)
Instruction manual
6
Technical support
StarTech.com’s lifetime technical support is an integral part of our commitment to
provide industry-leading solutions. If you ever need help with your product, visit
www.startech.com/support and access our comprehensive selection of online tools,
documentation, and downloads.
For the latest drivers/software, please visit www.startech.com/downloads
Warranty information
This product is backed by a two-year warranty.
StarTech.com warrants its products against defects in materials and workmanship
for the periods noted, following the initial date of purchase. During this period,
the products may be returned for repair, or replacement with equivalent
products at our discretion. The warranty covers parts and labor costs only.
StarTech.com does not warrant its products from defects or damages arising from
misuse, abuse, alteration, or normal wear and tear.
Limitation of Liability
In no event shall the liability of StarTech.com Ltd. and StarTech.com USA LLP (or their
ocers, directors, employees or agents) for any damages (whether direct or indirect,
special, punitive, incidental, consequential, or otherwise), loss of prots, loss of business,
or any pecuniary loss, arising out of or related to the use of the product exceed the
actual price paid for the product. Some states do not allow the exclusion or limitation
of incidental or consequential damages. If such laws apply, the limitations or exclusions
contained in this statement may not apply to you.
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