StarTech.com SDOCK4U313 User Manual
Displayed below is the user manual for SDOCK4U313 by StarTech.com which is a product in the Storage Drive Docking Stations category. This manual has pages.
Related Manuals
Manual Revision: 05/04/2018
For the latest information, technical specications, and support for
this product, please visit www.StarTech.com/SDOCK4U313.
FR: Guide de l’utilisateur - fr.startech.com
DE: Bedienungsanleitung - de.startech.com
ES: Guía del usuario - es.startech.com
NL: Gebruiksaanwijzing - nl.startech.com
PT: Guia do usuário - pt.startech.com
IT: Guida per l’uso - it.startech.com
SDOCK4U313
4-Bay Drive Docking Station for
SATA SSD/HDD
*actual product may vary from photos
Instruction manual
FCC Compliance Statement
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment o and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help
This device complies with part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
Changes or modications not expressly approved by StarTech.com could void the user’s
authority to operate the equipment.
Industry Canada Statement
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe [B] est conforme à la norme NMB-003 du Canada.
CAN ICES-3 (B)/NMB-3(B)
Use of Trademarks, Registered Trademarks, and other Protected Names and Symbols
USB Type-C and USB-C are trademarks of USB Implementers Forum.
This manual may make reference to trademarks, registered trademarks, and other
protected names and/or symbols of third-party companies not related in any way to
StarTech.com. Where they occur these references are for illustrative purposes only and do not
represent an endorsement of a product or service by StarTech.com, or an endorsement of the
product(s) to which this manual applies by the third-party company in question. Regardless
of any direct acknowledgement elsewhere in the body of this document, StarTech.com hereby
acknowledges that all trademarks, registered trademarks, service marks, and other protected
names and/or symbols contained in this manual and related documents are the property of
their respective holders.
Instruction manual
i
Table of Contents
Product diagram ....................................................................................1
Front view .................................................................................................................................................... 1
Rear view ...................................................................................................................................................... 2
Package contents ...................................................................................2
Requirements .........................................................................................3
About USB 3.1 Gen 2 ..............................................................................3
About the LED indicators ......................................................................3
Installation ..............................................................................................4
Connect the dock to a computer ........................................................................................................ 4
Insert a hard drive into the dock ......................................................................................................... 4
Prepare a hard drive for use .................................................................5
Windows OS ................................................................................................................................................ 5
macOS ........................................................................................................................................................... 6
Adjust the speed of the cooling fan ....................................................6
Disconnect a hard drive ........................................................................6
Windows OS ................................................................................................................................................ 7
macOS ........................................................................................................................................................... 7
Troubleshooting ..................................................................................... 7
The computer isn’t detecting my hard drive ................................................................................... 7
Technical support ...................................................................................8
Warranty information ............................................................................ 8
Instruction manual
1
Product diagram
Front view
1
32
4
16
56
7
8
9
10
11
12
13
14
15
1 Hard drive #1 eject button
2 Hard drive #1 slot
3 Hard drive #1 power and activity LED
4 Hard drive #1 power button
5 Hard drive #2 eject button
6 Hard drive #2 slot
7 Hard drive #2 power and activity LED
8 Hard drive #2 power button
9 Hard drive #3 eject button
10 Hard drive #3 slot
11 Hard drive #3 power and activity LED
12 Hard drive #3 power button
13 Hard drive #4 eject button
14 Hard drive #4 slot
15 Hard drive #4 power and activity LED
16 Hard drive #4 power button
Instruction manual
2
Rear view
1
4
2
3
1 Fan 2 dial
2 USB C port
3 Power adapter port
4 Fan 1 dial
Package contents
• 1 x docking station
• 1 x USB 3.1 (Type-C) cable
• 1 x USB 3.1 (Type-A) cable
• 1 x universal power adapter (NA/JP, UK, EU, ANZ)
• 1 x quick-start guide
Instruction manual
3
Requirements
• Computer system with a USB port
• Up to four 2.5” or 3.5” SATA HDDs or SSDs
Note: To obtain the maximum USB throughput, you must use a computer system with
a USB 3.1 Gen 2 (10Gbps) port.
The SDOCK4U313 is OS independent and doesn’t require any additional drivers or
software.
Requirements are subject to change. For the latest requirements, please visit
www.StarTech.com/SDOCK4U313.
About USB 3.1 Gen 2
USB 3.1 is also known as USB 3.1 Gen 2. This connectivity standard supports speeds up
to 10Gbps. The SDOCK4U313 is backwards compatible and supports USB 2.0 and USB
3.1 Gen 1 (5Gbps).
About the LED indicators
The SDOCK4U313 features a power and activity LED indicator for each of the four hard
drive slots.
LED status Signicance
LED is illuminated green The drive slot is receiving power
LED is blinking red Hard drive is being accessed
Instruction manual
4
Installation
Connect the dock to a computer
1. Connect the universal power adapter to the power adapter port on the dock and to
a power source.
2. Connect the USB 3.1 (Type-C™) cable or the USB 3.1 (Type-A) cable to the USB C™
port on the dock and to the USB port on your computer.
Insert a hard drive into the dock
Warning! You should handle your hard drives carefully, especially when you’re
transporting them. If you’re not careful with your hard drives, you may lose data as
a result. Always handle storage devices with caution. Make sure that you’re properly
grounded by wearing an anti-static strap. If an anti-static strap isn’t available, touch
a large, grounded metal surface for several seconds to discharge any built-up static
electricity.
1. Connect the dock to a computer.
2. Align the SATA power and data connectors on a 2.5” or 3.5” SSD or HDD with the
connectors in one of the hard drive slots on the dock, and insert the hard drive into
the slot.
3. If necessary, repeat step 2 to insert additional hard drives.
4. Press the power buttons next to the slots that contain hard drives.
When the hard drive slot is turned on, the computer automatically recognizes the hard
drive. If your computer fails to recognize the hard drive, you may need to initialize the
hard drive. For more information, see the “Prepare a hard drive for use” section.
Instruction manual
5
Prepare a hard drive for use
Windows OS
If you install a hard drive that has data on it, after you connect the dock to your
computer, the hard drive appears under My Computer or Computer with a hard drive
letter assigned to it. If you install a brand-new hard drive that doesn’t contain any data,
you must prepare the hard drive for use.
Warning! When you complete the following steps, all of the data on your hard drive
will be deleted. If your hard drive has data on it that you require, you should create a
backup le or use a dierent drive.
1. Depending on the version of Windows® OS that you’re running, do one of the
following:
• On your desktop, right-click My Computer and click Manage.
• On your desktop, right-click Computer and click Manage.
• Click the Start button or Windows icon. Enter compmgmt.msc and press
Enter.
2. On the Computer Management screen, click Disk Management.
3. A dialog window appears and asks you to initialize the hard drive. Depending on the
version of Windows OS that you’re running, you have the option to create either an
MBR or a GPT disk.
Note: GPT (GUIDE partition) is required for hard drives that are larger than 2 TB,
but GPT isn’t compatible with some earlier versions of operating systems. MBR is
supported by both earlier and later versions of operating systems.
4. Locate the disk that is labeled Unallocated. To conrm that the hard drive is the
correct one, check the hard drive capacity.
5. Right-click the section of the window that says Unallocated and click New
Partition.
6. To initialize the hard drive in the format of your choice, complete the on-screen
instructions.
When the hard drive is successfully installed, it appears under My Computer or
Computer with a drive letter assigned to it.
Instruction manual
6
macOS
If you install a brand-new hard drive that doesn’t contain any data, you must prepare
the hard drive for use.
Warning! When you complete the following steps, you create a partition that uses the
entire hard drive space.
1. Do one of the following:
• In Spotlight, enter Disk Utility.
• Open Finder. Navigate to Applications and click Utilities. Open Disk Utility.
2. Select the hard drive and click the Partition tab.
3. Enter a name for the partition.
4. Click Apply.
The hard drive now appears on your desktop and is accessible in Finder.
Adjust the speed of the cooling fan
To adjust the speed of the cooling fans, do one of the following:
• To increase the speed of the cooling fan, move the fan dial to the right.
• To decrease the speed of the cooling fan, move the fan dial to the left.
Disconnect a hard drive
Caution! Before you remove a hard drive from the dock, make sure that the hard drive
LEDs are not blinking.
Instruction manual
7
Windows OS
1. Click the Safely remove Hardware and Eject Media icon in the task bar.
2. Select the hard drive in the list of storage devices.
3. When a message appears saying that it’s safe to remove the hard drive, press the
power button next to the slot that contains the hard drive that you want to remove.
4. Press the hard drive eject button on the dock and remove the hard drive from the
dock.
Warning! If you remove the hard drive before the message that says it’s safe to do so
appears, you could experience lost or corrupted data.
macOS
1. Close any open windows that list the contents of the hard drive.
2. On the desktop, drag the USB storage icon onto the trash can icon.
3. Wait 15 seconds and then press the power button next to the slot that contains the
hard drive that you want to remove.
4. Press the hard drive eject button on the dock and remove the hard drive from the
dock.
Troubleshooting
The computer isn’t detecting my hard drive
If you’re using an ASMedia Host Controller and have installed the manufacturer’s
driver, your computer may not detect your hard drive or processes may fail to
complete.
To resolve this issue, try to update your driver software to the Microsoft USB xHCI
Compliant Host Controller.
Instruction manual
8
Technical support
StarTech.com’s lifetime technical support is an integral part of our commitment to
provide industry-leading solutions. If you ever need help with your product, visit
www.startech.com/support and access our comprehensive selection of online tools,
documentation, and downloads.
For the latest drivers/software, please visit www.startech.com/downloads
Warranty information
This product is backed by a two-year warranty.
StarTech.com warrants its products against defects in materials and workmanship
for the periods noted, following the initial date of purchase. During this period,
the products may be returned for repair, or replacement with equivalent
products at our discretion. The warranty covers parts and labor costs only.
StarTech.com does not warrant its products from defects or damages arising from
misuse, abuse, alteration, or normal wear and tear.
Limitation of Liability
In no event shall the liability of StarTech.com Ltd. and StarTech.com USA LLP (or their
ocers, directors, employees or agents) for any damages (whether direct or indirect,
special, punitive, incidental, consequential, or otherwise), loss of prots, loss of business,
or any pecuniary loss, arising out of or related to the use of the product exceed the
actual price paid for the product. Some states do not allow the exclusion or limitation
of incidental or consequential damages. If such laws apply, the limitations or exclusions
contained in this statement may not apply to you.
Hard-to-nd made easy. At StarTech.com, that isn’t a slogan. It’s a promise.
StarTech.com is your one-stop source for every connectivity part you need. From
the latest technology to legacy products — and all the parts that bridge the old and
new — we can help you nd the parts that connect your solutions.
We make it easy to locate the parts, and we quickly deliver them wherever they need
to go. Just talk to one of our tech advisors or visit our website. You’ll be connected to
the products you need in no time.
Visit www.startech.com for complete information on all StarTech.com products and
to access exclusive resources and time-saving tools.
StarTech.com is an ISO 9001 Registered manufacturer of connectivity and technology
parts. StarTech.com was founded in 1985 and has operations in the United States,
Canada, the United Kingdom and Taiwan servicing a worldwide market.