Table of Contents
StarTech.com SV565UTPUEU User Manual
Displayed below is the user manual for SV565UTPUEU by StarTech.com which is a product in the KVM Extenders category. This manual has pages.
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Manual Revision: 07/11/2019
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SV565UTPU
SV565UTPUGB
SV565UTPUEU
VGA USB KVM Console Extender over
CAT5 UTP (500 ft)
*actual product may vary from photos
Instruction Manual
FCC Compliance Statement
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there
is no guarantee that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be determined by
turning the equipment o and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver
is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Use of Trademarks, Registered Trademarks, and other Protected Names and Symbols
This manual may make reference to trademarks, registered trademarks, and other
protected names and/or symbols of third-party companies not related in any way to
StarTech.com. Where they occur these references are for illustrative purposes only and do not
represent an endorsement of a product or service by StarTech.com, or an endorsement of the
product(s) to which this manual applies by the third-party company in question. Regardless
of any direct acknowledgement elsewhere in the body of this document, StarTech.com hereby
acknowledges that all trademarks, registered trademarks, service marks, and other protected
names and/or symbols contained in this manual and related documents are the property of
their respective holders.
Instruction Manual
i
Table of Contents
Introduction ............................................................................................ 1
Packaging Contents ................................................................................................................................. 1
System Requirements ..............................................................................................................................1
Connecting Your KVM Extender ...........................................................2
Preparing Your Site ................................................................................................................................... 2
Installing the Host Unit ........................................................................................................................... 3
Installing the Remote Unit ..................................................................................................................... 3
Video Compensation (Remote Unit Only) .................................. 4
Using the KVM Extender .......................................................................5
Using the Host Unit .................................................................................................................................. 5
Using the Remote Unit ............................................................................................................................ 9
Set Maximum Video Resolution ........................................................................................................... 12
Troubleshooting ..................................................................................... 13
How do the A and B modes work for the local and remote units?. ..................................... 13
Specications .......................................................................................... 14
Technical Support ..................................................................................15
Warranty Information ............................................................................ 15
Instruction Manual
1
Introduction
The SV565UTPU USB VGA KVM Console Extender over CAT5 UTP (500 ft) lets you
control a server, computer or multiple computers (connected through KVM Switch)
over a standard Cat5 or Cat6 UTP network cable connection, at distances of up to 500
ft (150 m) away. PC connection cables are included with this product for a ready out
of the box solution.
You can use your existing keyboard, mouse, and monitor to access both the server
room and your oce computer, saving space and avoiding the need for a dedicated
remote console by allowing you to switch between workstation view and KVM view at
the remote location.
Backed by a StarTech.com 2-year warranty and free lifetime technical support.
Packaging Contents
• 1 x host unit
• 1 x remote unit
• 2 x 6 ft 2-in-1 USB VGA KVM cables
• 8 x rubber feet
• 2 x universal power adapter
• 1 x instruction manual
System Requirements
• 1 x integrated KVM cable each for the host and remote computers. Longer cables
are available from StarTech.com, part numbers: SVECONx (PS/2), SVECONUSx (USB)
• Unshielded Category 5/5e/6 twisted pair (UTP) straight-through network cable
terminated at each end with RJ-45 connectors (if using surface cabling)
OR
• Unshielded Category 5/5e/6 twisted pair (UTP) straight-through network cable
terminated at each end in a wall-mounted outlet, with a standard Category 5/5e/6
patch cable, at both locations (if using premises cabling)
NOTE: The total length of cable between the Host and Remote Units cannot exceed
500 feet (150 meters), including patch cables (if used). Category 5e and 6 cabling is
compatible with this product and may improve performance.
NOTE: Long cable lengths between the Host and Remote Units may adversely aect
image quality at high resolutions and refresh rates. If you need to run your remote
displays at high resolutions and frequencies, use as little cabling between locations as
possible and avoid practices such as “coiling” unused cable in a ceiling.
Instruction Manual
2
This product will also control a KVM switch, allowing you to manage more than one
computer remotely. In this conguration, you can connect the KVM extender’s Host Unit
to the “console” ports on the KVM. You must use the provided power adapters if using this
conguration. You should set the Host Unit to Compatibility Mode before connecting it to
a KVM that uses the [Ctrl] key as its hotkey sequence; see page 6 for details.
Connecting Your KVM Extender
Preparing Your Site
Before you can install the product, you need to prepare your site.
1. Determine where the host computer will be located and set up the computer.
2. Determine where the console devices (mouse, keyboard, monitor) will be located
and place them appropriately.
3. a) If you are using surface cabling, ensure you have enough Category 5 unshielded
twisted pair (UTP) network cabling to connect the Host Unit to the Remote Unit’s
location, and that each end is terminated with a RJ-45 connector. The cabling should
not go through any networking equipment (i.e. router, switch).
OR
b) If you are using premises cabling, ensure that the Category 5 unshielded twisted
pair (UTP) network cabling between the Host Unit and the Remote Unit has been
properly terminated in a wall outlet in each location and there is a patch cable long
enough to connect the Remote Unit and the Host Unit to their respective outlets.
Instruction Manual
3
Installing the Host Unit
1. Place the Host Unit near the computer.
2. Switch o the computer and disconnect any connected devices.
3. Using the provided StarTech.com integrated KVM cable, connect the end of
the cable that has two (USB) or three (PS/2 + VGA) connectors to the VGA Out
connector and the USB or mouse and keyboard PS/2 connectors on the computer as
appropriate. (The PS/2 version of the cable is color-coded.) Connect the opposite
end of the cable with a single connector to the gray-coded connector marked
COMPUTER on the Host Unit of the KVM extender.
4. If you wish to have console access to the host computer, connect a USB mouse,
keyboard, and VGA monitor to the indicators marked as CONSOLE on the Host Unit.
5. Connect the UTP cable connection for Remote Unit to the NETWORK RJ-45
connector on the Host Unit. Connect the opposite end to a terminated wall outlet
(if you are using premises cabling).
NOTE: The Host Unit can draw power from the Host computer system. If it cannot draw
sucient power from the Host computer, however, a power adapter (not included)
may be required.
Installing the Remote Unit
1. Place the Remote Unit near the remote keyboard/mouse/monitor setup.
2. Connect the USB mouse, keyboard, and a VGA monitor to the indicators marked as
CONSOLE on the Remote Unit.
OPTIONAL: If connecting a computer system directly to the Remote Unit, switch
o the computer and disconnect any existing VGA and input connections. Using a
StarTech.com integrated KVM cable, connect the end of the cable that has two (USB) or
three (PS/2) connectors to the VGA Out connector and the USB or mouse and keyboard
PS/2 connectors on the computer as appropriate. (The PS/2 version of the cable is
color-coded.) Connect the opposite end of the cable with a single connector to the
gray-coded connector marked COMPUTER on the Remote Unit of the KVM extender.
3. Connect the UTP cable connection for Remote Unit to the NETWORK RJ-45
connector on the Remote Unit. Connect the opposite end to a terminated wall
outlet (if using premises cabling).
4. Connect the power adapter from an electrical outlet to the Remote Unit.
WARNING! The UTP network cables that connect the Host and Remote Units carry
electrical current and should not be plugged in to other devices, as they may cause
damage. We strongly recommend marking the cables you are using with this product
at both locations for easy identication.
Instruction Manual
4
Video Compensation (Remote Unit Only)
Video Compensation allows the user to adjust the equalization on the Remote Unit to
optimize video performance based on the length of cable being used, as well as other
factors that may aect . There are ve segments of various lengths of CAT 5 cables from
which to chose; to achieve the best visibility, please refer to the section titled Keyboard
Shortcut Command Sequences, to adjust the video compensation.
First, note the length of CAT 5 cable you used. Then, use the hotkeys to adjust the video
compensation accordingly. You can use the hotkey sequence as outlined in the section
titled Keyboard Shortcut Command Sequences.
Instruction Manual
5
Using the KVM Extender
This section details how to use your KVM extender at both the host and remote locations.
Using the Host Unit
The Host Unit allows users connected to the Host and Remote units to share control of
devices (hosts, computers, KVM Switches) connected to it.
The Host Unit has three modes that control which user may access the system at a
given time: Auto (the KVM extender looks for keyboard or mouse activity from both
A and B and automatically accepts input from the active console), Local (only the
user seated at the Host unit can access the system), and Remote (only the user at the
Remote Unit can access the system).
You can use either keyboard shortcuts (if there is a keyboard and mouse attached)
or the mode switch on the top of the Host Unit to control which user has access to
devices connected to the Host unit, by pressing the button in sequence.
By default, the Host Unit operates in Auto mode, and switches to the next mode in the
sequence each time the switch is pressed as follows:
Having a keyboard and mouse attached to the console ports on the Host Unit is
recommended, since it oers access to a number of extended features.
LED Indicators
Mode A Indicator B Indicator
Auto (Auto senses activity) Flashing Flashing
Local (User at Local Unit has exclusive control) On (solid) O
Remote (User at Remote Unit has exclusive
control) O On (solid)
Instruction Manual
6
Keyboard Shortcut Command Sequences
Standard Command With Compatibility
Mode Enabled Description
[Ctrl] - [Ctrl] - [T] [Ctrl] - [Ctrl] - [T]
Toggles control of Computer
A between Auto, Local, and
Remote modes
[Ctrl] - [Ctrl] - [Esc] [Ctrl] - [Ctrl] - [Esc] Cancels the hotkey sequence
[Ctrl] - [Ctrl] - [Alt]+[E] [Ctrl] - [Ctrl] - [Alt]+[E]
Enables (2 beeps) or disables
(1 beep) Compatibility Mode
so that the KVM extender
will work with a KVM switch
that also uses a [Ctrl] hotkey
sequence
[Ctrl] - [Ctrl] - [1] [Ctrl] - [Ctrl] - [E] - [1]
Local Mode: Allows the user
at Local Unit exclusive access
to the system; remote access
from Remote Unit is disabled
[Ctrl] - [Ctrl] - [2] [Ctrl] - [Ctrl] - [E] - [2]
Remote Mode: Allows the
console at Remote Unit
exclusive access to Computer
A; access to the computer
from the Host Unit is disabled
[Ctrl] - [Ctrl] - [3] [Ctrl] - [Ctrl] - [E] - [3] Auto Mode: Wait for console
activity
[Ctrl] - [Ctrl] - [F3] [Ctrl] - [Ctrl] - [E] - [F3]
Sets the interval of inactivity
in seconds that the Host Unit
will wait before returning to
Auto Mode after a Unit has
assumed control
[Ctrl] - [Ctrl] - [F4] [Ctrl] - [Ctrl] - [E] - [F4]
Adjusts the typematic rate
for improved keyboard
responsiveness (PS/2
keyboard only)
Instruction Manual
7
Standard Command With Compatibility
Mode Enabled Description
[Ctrl] - [Ctrl] - [F6] [Ctrl] - [Ctrl] - [E] - [F6]
Privacy Setting:
A. Local Unit in Local mode
( LED B: O, LED A: On)
1 beep: Reset to Factory Default.
2/3 beeps: Disable the Local
Unit output video signal.
B. Local Unit in Auto mode
( LED A&B ashes alternately)
1 beep: Reset to Factory Default.
2 beeps: Upon keyboard/mouse
activation, disables the Local
Unit video output temporarily.
(Set for 5,15,30 or 60 second
interval)
3 beeps: Upon keyboard/mouse
activation the Remote Unit or
Local Unit users can disable the
output video signal temporarily.
(The user can protect their
privacy for 5,15,30,60 seconds)
[Ctrl] - [Ctrl] - [F12] [Ctrl] - [Ctrl] - [E] - [F12] Resets PS/2 mouse
synchronization
[Ctrl] - [Ctrl] - [V]
- 4 digit code
[Ctrl] - [Ctrl]- [V] - [E]
- 4 digit code
Set the maximum video
resolution (requires
computer restart) for both
Remote and Host units.
See page 12 for codes.
Instruction Manual
8
Beep Codes
Some of the keyboard command sequences you issue to the Host Unit have multiple
possible settings. The unit will beep to indicate what setting you have selected for
the command you issued. (A short beep followed by a long beep indicates an invalid
command.)
[Ctrl] - [Ctrl] - [Alt]+[E] (Compatibility Mode)
1 beep: disabled
2 beeps: enabled
[Ctrl] - [Ctrl] - [F3] (Inactivity Interval for Auto Mode)
1 beep: 5 seconds
2 beeps: 15 seconds
3 beeps: 30 seconds
4 beeps: 60 seconds
[Ctrl] - [Ctrl] - [F4] (Typematic Rate)
1 beep: 6 characters/sec.
2 beeps: 12 characters/sec.
3 beeps: 20 characters/sec.
4 beeps: 30 characters/sec.
Note: Commands described in the [Key] - [Key] format are keys that must be pressed
in order on the keyboard. Commands described in the [Key]+[Key] format must be
pressed simultaneously.
Note: If the Num Lock, Caps Lock, and Scroll Lock lights are ashing in unison on the
keyboard, the other Unit has control of Computer A. You will not be able to use the
computer or issue commands until the other unit has nished using the computer.
Note: If the Extender is operating in Compatability Mode ([Ctrl] - [Ctrl] - [E] hotkey
sequence), you must enter [Ctrl] - [Ctrl] - [E] - [E] to access port E on the attached
KVM switch.
Instruction Manual
9
Using the Remote Unit
The Remote Unit allows a user at the Remote Unit to assume control of devices
connected to the Host Unit, if the Host Unit is set to Auto or Remote mode, and it also
permits the user seated at the Remote Unit to use any connected system as though the
KVM Extender was transparent.
You can use either keyboard shortcuts or the mode switch on the top of the Remote Unit
to alternate control between A and B. Unlike the Host Unit, however, the switch on top
of the Remote unit only oers two selectable modes:
LED Indicators
Mode A Indicator B Indicator
Remote Access (Computer A) On (solid) O
Local Access (Computer B) O On (solid)
Standard Command With Compatibility Mode
Enabled Description
[Ctrl] - [Ctrl] - [T] [Ctrl] - [Ctrl] - [T]
Toggles console control
between Computer A
and Computer B
[Ctrl] - [Ctrl] - [Esc] [Ctrl] - [Ctrl] - [Esc] Cancels the hotkey
sequence
[Ctrl] - [Ctrl] - [Alt]+[E] [Ctrl] - [Ctrl] - [Alt]+[E]
Enables (2 beeps)
or disables (1 beep)
Compatibility Mode so
that the KVM extender
will work with a KVM
switch that also uses a
[Ctrl] hotkey sequence
Keyboard Shortcut Command Sequences
Instruction Manual
10
Standard Command With Compatibility Mode
Enabled Description
[Ctrl] - [Ctrl] - [1] [Ctrl] - [Ctrl] - [E] - [1] Switches control to
Computer B
[Ctrl] - [Ctrl] - [2] [Ctrl] - [Ctrl] - [E] - [2]
Switches control to
Computer A (input
allowed only if the Host
Unit is in Remote or
Auto mode)
[Ctrl] - [Ctrl] - [F2] [Ctrl] - [Ctrl] - [E] - [F2]
Toggles console control
between Computer A
and Computer B
[Ctrl] - [Ctrl] - [F4] [Ctrl] - [Ctrl] - [E] - [F4]
Adjusts the
typematic rate for
improved keyboard
responsiveness (PS/2
keyboard only)
[Ctrl] - [Ctrl] - [F11] [Ctrl] - [Ctrl] - [E] - [F11]
Adjusts remote video
quality based on the
length of UTP cabling
between the two
computers (available
only when switched to
Computer A)
[Ctrl] - [Ctrl] - [F12] [Ctrl] - [Ctrl] - [E] - [F12] Reset PS/2 mouse
synchronization
[Ctrl] - [Ctrl] - [V]
- 4 digit code
[Ctrl] - [Ctrl]- [E] - [V]
- 4 digit code
Set maximum video
resolution (requires
computer restart) for
both Remote/Host units.
See page 12 for codes.
Instruction Manual
11
Beep Codes
Some of the keyboard command sequences you issue to the Remote Unit have
multiple possible settings. The Unit will beep to indicate what setting you have
selected for the command you issued. (A short beep followed by a long beep indicates
an invalid command.)
[Ctrl] - [Ctrl] - [Alt]+[E] (Compatibility Mode)
1 beep: disabled
2 beeps: enabled
[Ctrl] - [Ctrl] - [F11] (Remote Image Quality Adjustment)
1 beep: 0 ~ 130 feet (0 ~ 40 meters) of UTP cable length
2 beeps: 130 ~ 260 feet (40 ~ 80 meters) of UTP cable length
3 beeps: 260 ~ 390 feet (80 ~ 120 meters) of UTP cable length
4 beeps: 390 ~ 500 feet (120 ~ 150 meters) of UTP cable length
[Ctrl] - [Ctrl] - [F4] (Typematic Rate)
1 beep: 6 characters/sec.
2 beeps: 12 characters/sec.
3 beeps: 20 characters/sec.
4 beeps: 30 characters/sec.
Note: Commands described in the [Key] - [Key] format are keys that must be pressed
in order on the keyboard. Commands described in the [Key]+[Key] format must be
pressed simultaneously.
Note: If the NumLock, CapsLock, and ScrollLock lights are ashing in unison on the
keyboard, the other Unit has control of Computer A. You will not be able to use A until
the other Unit releases access to that computer.
Note: If the Extender is operating in Compatability Mode ([Ctrl] - [Ctrl] - [E] hotkey
sequence), you must enter [Ctrl] - [Ctrl] - [E] - [E] to access port E on the attached
KVM switch.
Instruction Manual
12
Set Maximum Video Resolution
By default the KVM switch is set to output an EDID signal with a maximum video
resolution of 1024 x 768 to the host computer systems. To be able to set a higher video
resolution on the host computer systems, use the following command with the 4 digit
code for the maximum video resolution you wish to set.
NOTE: Do not use the numeric keypad for entering the 4-Digit Code. Only use the
number keys along the top row of the keyboard.
Left <CTRL>, Left <CTRL>, V, 4 digit code
4-Digit Code Resolution 4-Digit Code Resolution
1007 1024 x 768 1612 1600 x 1200
1208 1280 x 800 1610 1680 x 1050
1210 1280 x 1024 1910 1920 x 1080
1307 1360 x 768 1912 1920 x 1200
1409 1440 x 900 1914 1920 x 1440
1410 1440 x 1050 2011 2048 x 1152
1609 1600 x 900
NOTE: You may need to reboot the host computer(s) for the new settings to take
aect. If not done automatically by the host computer’s operating system, you may
then need to manually adjust the display settings to the new maximum resolution.
Instruction Manual
13
Troubleshooting
How do the A and B modes work for the local and remote
units?
In order to properly control the local computer at the remote end, it is useful
to understand the dierent possible states the two units can be in.
Note: In the following descriptions, “console” refers to the mouse, keyboard, and
monitor plugged into the local or remote units.
Local unit is set to A + remote unit is set to A
• The local console has control over the local computer.
• The remote console can see what is happening on the local computer. This
functionality can be changed so that when the local unit has control over the local
computer, the remote console sees a black screen, and vice versa.
Local unit is set to A + remote unit is set to B
• The local console has control over the local computer.
• The remote console has control over the remote computer.
Local unit is set to B + remote unit is set to A
• The local console can see what is happening on the local computer. This
functionality can be changed so that when the local unit has control over the local
computer, the remote console sees a black screen, and vice versa.
• The remote console has control over the local computer.
Local unit is set to B + remote unit is set to B
• The local console can see what is happening on the local computer. This
functionality can be changed so that when the local unit has control over the local
computer, the remote console sees a black screen, and vice versa.
• The remote console has control over the remote computer.
Instruction Manual
14
Specications
RJ-45 Connector Pinout
Maximum
Resolution
1024 x 768 (at maximum UTP cable length)
Actual maximum resolution varies by network cable
length
Maximum Range 500 feet (150 meters)
Network Cabling
Type Straight-through Unshielded Twisted Pair (UTP) Cat. 5+
Connectors
Each, Host and Remote Unit
2 x HD-15 female (1 x KVM, 1 x console VGA)
1 x RJ-45
2 x USB keyboard/mouse (for console)
1 x Power (optional)
Power Adapter
9~12V DC, 600mA, center positive (per Unit)
(Optional; only required when connected using a
conventional KVM switch)
Pin Wire
Color Pair Function
1White/
Orange 2 T
2 Orange 2 R
3White/
Green 3 T
4 Blue 1 R
5White/
Blue 1 T
6 Green 3 R
7White/
Brown 4 T
8 Brown 4 R
Pair 1
Pair 3
Pair 2 Pair 4
Instruction Manual
15
Technical Support
StarTech.com’s lifetime technical support is an integral part of our commitment to
provide industry-leading solutions. If you ever need help with your product, visit
www.startech.com/support and access our comprehensive selection of online tools,
documentation, and downloads.
For the latest drivers/software, please visit www.startech.com/downloads
Warranty Information
This product is backed by a two year warranty.
In addition, StarTech.com warrants its products against defects in materials
and workmanship for the periods noted, following the initial date of purchase.
During this period, the products may be returned for repair, or replacement with
equivalent products at our discretion. The warranty covers parts and labor costs only.
StarTech.com does not warrant its products from defects or damages arising from
misuse, abuse, alteration, or normal wear and tear.
Limitation of Liability
In no event shall the liability of StarTech.com Ltd. and StarTech.com USA LLP (or their
ocers, directors, employees or agents) for any damages (whether direct or indirect,
special, punitive, incidental, consequential, or otherwise), loss of prots, loss of business,
or any pecuniary loss, arising out of or related to the use of the product exceed the
actual price paid for the product. Some states do not allow the exclusion or limitation
of incidental or consequential damages. If such laws apply, the limitations or exclusions
contained in this statement may not apply to you.
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