StarTech.com TB2DOCK4K2DP User Manual
Displayed below is the user manual for TB2DOCK4K2DP by StarTech.com which is a product in the Notebook Docks & Port Replicators category. This manual has pages.
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Manual Revision: 10/06/2016
For the latest information, technical specications, and support for
this product, please visit www.startech.com/TB2DOCK4K2DP.
DE: Bedienungsanleitung - de.startech.com
FR: Guide de l'utilisateur - fr.startech.com
ES: Guía del usuario - es.startech.com
IT: Guida per l'uso - it.startech.com
NL: Gebruiksaanwijzing - nl.startech.com
PT: Guia do usuário - pt.startech.com
TB2DOCK4K2DP
Thunderbolt 2 Dual-Video Docking Station
- 2x DisplayPort
*actual product may vary from photos
Instruction manual
FCC Compliance Statement
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment o and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help
This device complies with part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
Changes or modications not expressly approved by StarTech.com could void the user’s
authority to operate the equipment.
Industry Canada Statement
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe [B] est conforme à la norme NMB-003 du Canada.
CAN ICES-3 (B)/NMB-3(B)
Use of Trademarks, Registered Trademarks, and other Protected Names and Symbols
This manual may make reference to trademarks, registered trademarks, and other
protected names and/or symbols of third-party companies not related in any way to
StarTech.com. Where they occur these references are for illustrative purposes only and do not
represent an endorsement of a product or service by StarTech.com, or an endorsement of the
product(s) to which this manual applies by the third-party company in question. Regardless
of any direct acknowledgement elsewhere in the body of this document, StarTech.com hereby
acknowledges that all trademarks, registered trademarks, service marks, and other protected
names and/or symbols contained in this manual and related documents are the property of
their respective holders.
Instruction manual
i
Table of Contents
Introduction ............................................................................................ 1
Packaging contents .................................................................................................................................. 1
System requirements ............................................................................................................................... 1
Product diagram ....................................................................................2
Side view ...................................................................................................................................................... 2
Rear view ...................................................................................................................................................... 2
About USB 3.0 and USB 3.1 Gen 1 .......................................................3
Temperature ............................................................................................3
About installation ..................................................................................3
Install the docking station .................................................................... 3
Install the drivers ...................................................................................4
About the docking station ports .........................................................4
Charge a device ......................................................................................4
Congure a display device ....................................................................5
Supported video resolutions ...............................................................5
Technical support ...................................................................................7
Warranty information ............................................................................ 7
Instruction manual
1
Introduction
Packaging contents
• 1x Thunderbolt™ 2 dual-video docking station
• 1x Thunderbolt cable
• 1x universal power adapter
• 4x power cords (NA/EU/UK/AU)
• 1x instruction manual
System requirements
• Thunderbolt enabled host computer with an available Thunderbolt port
(Thunderbolt 2 port required for full performance)
• Available AC electrical outlet
• DisplayPort™ or Thunderbolt enabled display(s) with cables as desired (for
additional external displays)
• A 4K-capable display is required to achieve 4K x 2K resolution (4K is also known as
4K x 2K)
• Windows® 10 (32-bit or 64-bit)
• Windows 8 / 8.1 (32-bit or 64-bit)
• Windows 7 (32-bit or 64-bit)
• macOS 10.12 (Sierra)
Note: If you connect the docking station to a Thunderbolt host port, performance may
be limited. A Thunderbolt 2 host port is highly recommended.
Operating system requirements are subject to change. For the latest requirements,
please visit http://www.startech.com/TB2DOCK4K2DP
Instruction manual
2
Product diagram
Side view
Rear view
USB 3.0 ports 3.5 line-in/
microphone
port (stereo)
Gigabit
RJ45 port
DisplayPort
video ports
S/PDIF port
(digital optical
audio output)
Thunderbolt
2 ports DC input port
eSATA
port
3.5mm TRRS
headset port
(audio and
microphone)
USB 3.0
fast-charge
and sync
Instruction manual
3
About USB 3.0 and USB 3.1 Gen 1
USB 3.0 is also known as USB 3.1 Gen 1. This connectivity standard oers speeds up
to 5Gbps. Any mention of USB 3.0 in this manual or the StarTech.com website for
TB2DOCK4K2DP refers to the 5Gbps USB 3.1 Gen 1 standard.
Temperature
Due to the high-performance of Thunderbolt technology, Thunderbolt products
sometimes generate more heat than traditional hardware. Therefore, it’s normal for the
docking station to warm up when in use. Placing your laptop on the docking station’s
surface will result in even higher temperatures.
These higher temperatures do not represent a safety hazard to users or to hardware.
About installation
The docking station is natively supported when connected to a compatible operating
system (see the System requirements section for supported operating systems).
It should automatically detect and install the required drivers once connected to a
Thunderbolt 2 port on your host laptop.
Follow the below sections and steps to properly set up the docking station.
Install the docking station
1. Select the appropriate power cord for your region and connect it to the power
adapter.
2. Connect the power adapter to an AC electrical outlet and then to the docking
station’s DC IN (power input) port. The docking station should now be receiving
power.
3. Connect your external display(s) to the docking station (example, DisplayPort or
Thunderbolt displays).
4. Connect your peripherals to the docking station (example, USB devices, RJ 45
network).
5. Connect the provided Thunderbolt cable to a Thunderbolt 2 port on your host
laptop and to one of the Thunderbolt 2 ports on the docking station.
Note: Either of the Thunderbolt 2 ports on the docking station can be used to connect
to your host laptop.
Note: See the Congure a display device section for dual-display conguration
requirements.
Instruction Manual
4
Install the drivers
Once the docking station is powered and connected to your host laptop, the required
drivers should automatically install.
If you are using a Windows operating system, you might see a pop-up message
requesting permission to allow the docking station to connect to your computer. If you
see this pop-up message, do the following:
1. Click on the pop-up message.
2. On the following prompt, select Always Connect from the drop-down list.
3. Click OK. If required, follow any other on-screen instructions to complete the
installation.
The drivers can also be found under the Support tab on our website at
http://www.startech.com/TB2DOCK4K2DP
About the docking station ports
The three USB ports located at the back of the docking station are standard USB 3.0
throughput ports. When the docking station is connected to a host laptop, these ports
provide a trickle charge to a selection of devices.
The side USB 3.0 port is compliant with Battery Charging Specication Revision 1.2
(BC1.2), which means that you can use the port to connect and charge a device faster
than a traditional standard USB 3.0 port.
This side USB 3.0 port can fast-charge a connected device even when the docking
station isn’t connected to a host laptop. When the docking station is connected to a
host laptop, the front USB 3.0 port functions as a Charging Downstream Port (CDP),
which has simultaneous charge and sync capabilities.
Charge a device
If you’re only using the side USB 3.0 port to charge a device, a connection to a host
laptop isn’t required.
• To charge a device, connect it to the USB 3.0 port located on the side of the docking
station.
Note: This side USB 3.0 port can only fast-charge connected devices that comply with
USB Battery Charging Specication Revision 1.2.
Instruction Manual
5
Congure a display device
Use your Windows or Mac operating system to adjust display settings for multiple
monitors.
• You can set up dual displays by using the video output ports (2x DisplayPort, or 1x
DisplayPort + 1x Thunderbolt/MDP).
• You can set up dual displays using multiple Thunderbolt monitors in a daisy-chain
conguration.
Note: Your laptop hardware must support dual external displays through its
Thunderbolt 2 port.
A Thunderbolt daisy chain allows you to connect multiple Thunderbolt devices
together, through a single Thunderbolt port on your host device.
Example: You can connect a Thunderbolt display to the dock’s Thunderbolt port. You
can then connect another Thunderbolt device, such as a second Thunderbolt display,
through the rst Thunderbolt display.
• Thunderbolt ports are compatible with Mini DisplayPort, and can be used to
connect a Mini DisplayPort or DisplayPort enabled display.
• The docking station supports DisplayPort 1.2 monitors.
Supported video resolutions
The docking station supports 4K Ultra HD resolutions up to 3840 x 2160p (30Hz) if the
connected DisplayPort or Thunderbolt display supports it.
• Thunderbolt technology supports both video and data throughput. However, it
prioritizes video bandwidth to help ensure seamless display performance. The
performance of the remaining dock functions depends entirely on your display
conguration.
• Video output capabilities are dependent on the video card and hardware
specications of your connected host laptop.
• In a multi-display conguration, set the refresh rates on each of your connected
monitors to the same values, otherwise your monitors may not properly display.
See the video resolution chart below for specic congurations and support
resolutions.
If three displays are connected to the docking station using the two DisplayPort ports
and one of the Thunderbolt ports, only two displays will receive video.
Instruction Manual
6
Note: Depending on the conguration and the supported resolutions of your
connected monitor(s), the docking station can support video resolutions lower than
specied above.
Video Output Conguration
Max
DisplayPort
Resolution
(Video 1)
Max
DisplayPort
Resolution
(Video 2)
Max
Thunderbolt
Resolution
DisplayPort 1
(Single display)
3840 x 2160p
(4K) N/A N/A
DisplayPort 2
(Single display) N/A
3840 x 2160p
(4K) N/A
Thunderbolt
(Single display) N/A N/A 3840 x 2160p
(4K)
DisplayPort 1 and DisplayPort
2 (Two displays) 2560 x 1600p 2560 x 1600p N/A
DisplayPort and Thunderbolt
(Two displays)
3840 x 2160p
(4K) N/A Tested up to
3440 x 1440p
Thunderbolt daisy chain
(Tested up to two displays) N/A N/A
Tested up to
3840 x 2160p
(4K) + 2560 x
1440p
In this scenario, DisplayPort Video 2 will be disabled:
DisplayPort Video 1 - Enabled
DisplayPort Video 2 - Disabled
Thunderbolt - Enabled
The docking station does not support three displays unless connected using a
Thunderbolt daisy chain.
Instruction manual
7
Technical support
StarTech.com’s lifetime technical support is an integral part of our commitment to
provide industry-leading solutions. If you ever need help with your product, visit
www.startech.com/support and access our comprehensive selection of online tools,
documentation, and downloads.
For the latest drivers/software, please visit www.startech.com/downloads
Warranty information
This product is backed by a two-year warranty.
StarTech.com warrants its products against defects in materials and workmanship
for the periods noted, following the initial date of purchase. During this period,
the products may be returned for repair, or replacement with equivalent
products at our discretion. The warranty covers parts and labor costs only.
StarTech.com does not warrant its products from defects or damages arising from
misuse, abuse, alteration, or normal wear and tear.
Limitation of Liability
In no event shall the liability of StarTech.com Ltd. and StarTech.com USA LLP (or their
ocers, directors, employees or agents) for any damages (whether direct or indirect,
special, punitive, incidental, consequential, or otherwise), loss of prots, loss of business,
or any pecuniary loss, arising out of or related to the use of the product exceed the
actual price paid for the product. Some states do not allow the exclusion or limitation
of incidental or consequential damages. If such laws apply, the limitations or exclusions
contained in this statement may not apply to you.
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