StarTech.com USB56KEMH2 User Manual
Displayed below is the user manual for USB56KEMH2 by StarTech.com which is a product in the Modems category. This manual has pages.
Related Manuals
Quick-start guide
FR: Guide de l’utilisateur - fr.startech.com
DE: Bedienungsanleitung - de.startech.com
ES: Guía del usuario - es.startech.com
NL: Gebruiksaanwijzing - nl.startech.com
PT: Guia do usuário - pt.startech.com
IT: Guida per l’uso - it.startech.com
Manual Revision: 11/06/2017
For the latest information, technical specications, and support for
this product, please visit www.StarTech.com/USB56KEMH2.
Package contents
• 1 x USB 56K modem
• 1 x RJ11 cable
• 1 x driver CD
• 1 x quick-start guide
System requirements
• USB-enabled computer with a USB port
• Any of the following operating systems:
• Windows® 10 (32-bit and 64-bit)
• Windows 8.1 (32-bit and 64-bit)
• Windows 7 (32-bit and 64-bit)
• Windows Server 2012 R2
• Windows Server 2008 R2
• Windows 2003
• Windows XP (32-bit and 64-bit)
• Mac OS 10.10
• Mac OS 10.9
Operating system requirements are subject to change. For the latest
requirements, please visit www.StarTech.com/USB56KEMH2.
USB56KEMH2
56K USB Dial-Up and Fax Modem - V.92 - External
Product diagram
RJ11 port
USB Type-A connector
OH LED
(O-Hook LED)
DATA LED
*actual product may vary from photos
Install drivers on a computer running Windows
1. Connect the USB Type-A connector on the USB56KEMH2 to the
USB port on your computer.
2. If a Found New Hardware dialog box appears on the screen, click
Cancel.
3. Insert the included driver CD into your computer’s CD/DVD drive.
AutoRun automatically opens the installation wizard.
4. Select the option to install the drivers and select the version of
the operating system that you’re currently running.
5. Complete the instructions in the installation wizard to nish
installing the drivers.
Set up a dial-up connection
Windows 10
The following instructions apply to computers running Windows
10. For instructions about the version of Windows OS that you’re
running, consult the documentation that came with the OS.
1. Connect the USB Type-A connector on the USB56KEMH2 to the
USB port on your computer.
2. Connect the RJ11 cable to the RJ11 port on the device and to a
phone or network jack.
3. On your desktop, click the Network icon.
4. Click Dial-up Connection > Dial-up > Connect.
5. Complete the User name, Password, and Dial elds.
6. Click Dial.
Mac OS X
1. In the Dock, click the System Preferences icon.
2. Click Network > USB modem.
3. Complete the Account name, Password, and Telephone number
elds.
4. To exit System Preferences and save your settings, press
Command+Q.
Use the device as a fax modem
1. Connect the USB Type-A connector on the USB56KEMH2 to the
USB port on your computer.
2. Connect the RJ11 cable to the RJ11 port on the device and to a
phone or network jack.
3. On your computer, set up your fax client software. For more
information about how to set up fax client software, see the
documentation that came with the software.
FCC Compliance Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation. Changes or modications not expressly approved by StarTech.com could void the user’s authority to operate the
equipment.
FCC Part 68 Statement
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identier in the format:
US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.
A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord
and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details.
If this equipment [US: STAMM01A56KEMH2] causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice
isn’t practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to le a complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations or procedures that could aect the operation of the equipment. If this happens the telephone company will provide advance notice
in order for you to make necessary modications to maintain uninterrupted service.
If trouble is experienced with this equipment [US: STAMM01A56KEMH2], for repair or warranty information, Service can be facilitated through our oce at:
StarTech.com Ltd.
2500 Creekside Parkway, Suite 100
Tel: 1-800-265-1844
Fax: (519) 455-9435
If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
Please follow instructions for repairing if any (e.g. battery replacement section); otherwise do not alternate or repair any parts of device except specied. For repair procedures, follow the instructions outlined under
the limited warranty.
Connection to party line service is subject to state taris. Contact the state public utility commission, public service commission or corporation commission for information.
If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this USB56KEMH2 does not disable your alarm equipment. If you have questions about what will disable
alarm equipment, consult your telephone company or a qualied installer.
If the telephone company requests information on what equipment is connected to their lines, inform them of:
a) The ringer equivalence number [0.10]
b) The USOC jack required [RJ11C]
c) The FCC Registration Number [US: STAMM01A56KEMH2]
The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not
all areas, the sum of RENs should not exceed ve (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. The REN for this
product is part of the product identier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point. For this product the FCC Registration number is
[US: STAMM01A56KEMH2] indicates the REN would be 0.1.
If this product is equipped with a corded or cordless handset, it is hearing aid compatible..
Industry Canada CS03 Statement
This product meets the applicable Industry Canada technical specications. / Le présent matériel est conforme aux specications techniques applicables d’Industrie Canada.
The Ringer Equivalence Number (REN) is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination of an interface may consist of any combination of devices
subject only to the requirement that the sum of the RENs of all the devices not exceed ve. / L’indice d’équivalence de la sonnerie (IES) sert à indiquer le nombre maximal de terminaux qui peuvent être raccordés à une
interface téléphonique. La terminaison d’une interface peut consister en une combinaison quelconque de dispositifs, à la seule condition que la somme d’indices d’équivalence de la sonnerie de tous les dispositifs
n’excède pas cinq.
Use of Trademarks, Registered Trademarks, and other Protected Names and Symbols
This manual may make reference to trademarks, registered trademarks, and other protected names and/or symbols of third-party companies not related in any way to
StarTech.com. Where they occur these references are for illustrative purposes only and do not represent an endorsement of a product or service by StarTech.com, or an endorsement of the product(s)
to which this manual applies by the third-party company in question. Regardless of any direct acknowledgement elsewhere in the body of this document, StarTech.com hereby acknowledges that all
trademarks, registered trademarks, service marks, and other protected names and/or symbols contained in this manual and related documents are the property of their respective holders.
Technical Support
StarTech.com’s lifetime technical support is an integral part of our commitment to provide industry-leading solutions. If you ever need help with your product, visit www.startech.com/support and
access our comprehensive selection of online tools, documentation, and downloads.
For the latest drivers/software, please visit www.startech.com/downloads
Warranty Information
This product is backed by a two-year warranty.
StarTech.com warrants its products against defects in materials and workmanship for the periods noted, following the initial date of purchase. During this period, the products may be returned for
repair, or replacement with equivalent products at our discretion. The warranty covers parts and labor costs only. StarTech.com does not warrant its products from defects or damages arising from
misuse, abuse, alteration, or normal wear and tear.
Limitation of Liability
In no event shall the liability of StarTech.com Ltd. and StarTech.com USA LLP (or their ocers, directors, employees or agents) for any damages (whether direct or indirect, special, punitive, incidental,
consequential, or otherwise), loss of prots, loss of business, or any pecuniary loss, arising out of or related to the use of the product exceed the actual price paid for the product. Some states do not
allow the exclusion or limitation of incidental or consequential damages. If such laws apply, the limitations or exclusions contained in this statement may not apply to you.
About the LED indicators
The USB56KEMH2 features two green LED indicators. For more
information about what the LED indicators signify, consult the table
below.
LED indicator Behavior Signicance
OH LED
(O-Hook LED)
Solidly illuminated The device is in use.
Data LED Blinks Data is being transferred.
Troubleshooting
I can’t use my device to add dial-up internet access
If you’re trying to use the USB56KEMH2 to add dial-up internet
access to a computer that is running Windows 10, you need to
download the latest Windows 8 drivers.
1. To install the latest Windows 8 drivers, navigate to
www.StarTech.com/USB56KEMH2.
2. Click the Support tab.
3. Under Drivers, right-click the .zip le.
4. Click the Windows 8 folder and complete the on-screen
instructions to install the drivers.