TP-Link EAP265 HD User Manual
Displayed below is the user manual for EAP265 HD by TP-Link which is a product in the Wireless Access Points category. This manual has pages.
Related Manuals
Quick Installation Guide
Wireless Access Point
Setup with videos
Visit https://www.tp-link.com/support/setup-video/ or scan the QR code to search for
the setup video of your product model.
Note: The image may dier from the actual product.
Hardware Overview
1
Solid Green
: The device is initializing or working properly.
Solid Yellow
: The device is in an isolated state.
Flashing Yellow
: The device is working abnormally.
Flashing Yellow, Green
: The device is updating. Do not disconnect or power o the device.
Quickly Flashing Yellow, Green: The device is being reset to its factory default settings.
LED Indicator
Note: Make sure that the ceiling tile is bigger than the EAP.
The EAP can be ceiling-mounted or wall-mounted. Choose a mounting method according to your needs. Follow the
steps below for the appropriate installation.
Front Panel
Rear Panel
Option1: Ceiling Mounting
Option2: Wall Mounting
The port is used to connect to the PoE port of the provided PoE adapter or a PSE (Power Sourcing Equipment),
such as a PoE switch, for both data transmission and Power over Ethernet (PoE) through Ethernet cable.
ETH1 (PoE) (For EAP225 / EAP245 / EAP265 HD )
The port is a Gigabit Ethernet port used for bridging.
ETH2 (For EAP245 / EAP265 HD)
The port is used to connect to a router or a switch to transmit data, or to a PSE (Power Sourcing Equipment), such
as a PoE switch, for both data transmission and Power over Ethernet (PoE) through Ethernet cable.
ETHERNET (For EAP110 / EAP115)
Plug one end of the provided power adapter to this port and the other end to a standard electrical wall outlet to
power the EAP.
POWER (For EAP115)
With the device powered on, press and hold the button for about 5 seconds until the LED is quickly flashing
yellow then green, then release the button. The device will restore to factory default settings.
RESET
Option 1: Ceiling Mounting Option 2: Wall Mounting
Wing Nuts (Qty.3)Washers (Qty.3) M3×30 Pan-head Screws (Qty.3)
2
Place the mounting bracket in the center of the ceiling tile.
Mark three positions for the screw holes and a position for
the Ethernet cable hole.
Drill three 4 mm diameter holes for the screws and a 25 mm
diameter hole for the Ethernet cable at the marked
positions.
1
Remove the ceiling tile.
3
Secure the mounting bracket to the ceiling tile using three
M3x30 pan-head screws, washers and wing nuts, as shown
on the left.
4
Feed the Ethernet cable through the hole and set the ceiling
tile back into place.
5
Connect the Ethernet cable to the ETHERNET port. Attach
the EAP to the mounting bracket by aligning the arrow mark
on the EAP with the arrow mark on the mounting bracket,
then rotate the EAP until it locks into place, as shown on the
left.
Drill Hole for Ethernet cable X3
Note: For security reasons, it is not recommended to install the EAP with the louver downward.
M3×20 Self-tapping Screws (Qty.3)
M3×28 Plastic Wall Anchors (Qty.3)
2
Insert the plastic wall anchors into the 6 mm diameter
holes.
3
Secure the mounting bracket to the wall by driving the
self-tapping screws into the anchors. Make sure that the
shoulders of the mounting bracket are on the outside.
4
Connect the Ethernet cable to the Ethernet port on the
E A P.
5
Attach the EAP to the mounting bracket by aligning the
arrow mark on the EAP with the arrow mark on the
mounting bracket, then rotate the EAP until it locks into
place, as shown on the left.
1
If your Ethernet cable feeds through the wall, you can
position the mounting bracket to make the cable
through the fixing hole. Mark three positions for the
screw holes and then drill three 6 mm diameter holes at
the marked positions.
X3
To remove the EAP from the mounting bracket, insert a paper clip in the Security Slot to release the Locking Tab
and rotate the EAP until it is detached from the mounting bracket, as shown below.
Tip:
Security Slot
Locking Tab
Hardware Installation
2
©2020 TP-Link 7106508840 REV4.0.0
The EAP can be powered via a power adapter or a PSE device (such as a PoE switch) .
Option1: Standalone Mode
Option1: Via PoE Switch (For EAP115 / EAP225 / EAP245 / EAP265 HD)
Option3: Via Power Adapter (For EAP115)
Option2: Via PoE Adapter (For EAP110 / EAP225 / EAP245 / EAP265 HD)
Via Omada App
1. Connect wirelessly by using the default SSID (format: TP-Link_2.4GHz/5GHz_XXXXXX) printed on the label at
the bottom of the product.
1. Download TP-Link Omada App on your mobile device. It can be downloaded from App Store or Google Play:
2. Connect your mobile device to the EAP by using the default SSID (format: TP-Link_2.4GHz/5GHz_XXXXXX)
printed on the label at the bottom of the product.
Omada App is designed to help you quickly configure the common settings. If you want to configure advanced
settings, log in to the web page of your EAP or the controller.
Via a Web Browser
Option2: Controller Mode
Controller Mode is applicable to configuration for mass EAPs. All EAPs can be centrally configured and monitored
via Omada Software Controller, Omada Hardware Controller (OC200/OC300) or Omada Cloud-Based Controller.
Scan for Omada App Download Omada App
or
Switch
Router
Clients
Omada Hardware Controller
Controller
Omada Software Controller
Or
running on the Host PC
(OC200/OC300)
Switch
Router
Clients
PoE Switch
Connect an Ethernet cable from the PoE switch to the Ethernet port (ETH1 for EAP245 / EAP265 HD)
1. Connect the Ethernet cable from the Ethernet port (ETH1 for EAP245 / EAP265 HD) of the EAP device to the
provided PoE adapter’s PoE port.
2. Connect an Ethernet cable from your LAN to the PoE adapter’s LAN port.
3. Connect the power cord to the adapter’s power socket. Connect the other end of the power cord to a standard
electrical wall outlet.
Internet
Clients
Router
EAP
EAP
EAP EAP EAP EAP EAP EAP
PoE Adapter
PoE LAN
(Up to 100m)
1 2
The EAP supports two configuring options:
A DHCP server (typically a router with DHCP function enabled) is required to assign IP addresses to the EAPs
and clients in your local network.
Omada Hardware Controller (OC200/OC300), which is pre-installed with Omada Software Controller, is a good
alternative if you have no spare PC to keep running Omada Software Controller in the network. It needs to be
purchased additionally. For more details, refer to the Installation Guide of OC200/OC300.
Via Omada Software Controller
Via Omada Hardware Controller (OC200/OC300)
1. Download TP-Link Omada App on your mobile device. It can be downloaded from App Store or Google Play:
With Omada App, you can also manage your Omada Software Controller at a local site and remote site. Note that
Omada Software Controller needs to be kept running when using Omada App.
Omada App
Scan for Omada App Download Omada App
or
2. Launch your Omada App and configure the controller at local a site or remote site.
Local Management
Remote Management
a. Connect your mobile device to the EAP by using the default SSID (format:
TP-Link_2.4GHz/5GHz_XXXXXX) printed on the label at the bottom of the product.
b. Launch Omada App and go to Local Access, tap the + button on the upper-right corner to add the
controller. Then you can further congure the controller.
a. Make sure Cloud Access is enabled on your controller and your controller has been bound with your
TP-Link ID.
b. Launch Omada App and log in with your TP-Link ID. Then go to Cloud Access. A list of controllers that have
been bound with your TP-Link ID will appear. Then you can further configure the controller.
Omada Cloud-Based Controller
Via Omada Cloud-Based Controller
1. Download TP-Link Omada App on your mobile device. It can be downloaded from App Store or Google Play:
2. Launch Omada App and log in with your TP-Link ID. Then go to Cloud Access. A list of controllers that have
been bound with your TP-Link ID will appear. Then you can further configure the controller.
With Omada App, you can also manage your Omada Cloud-Based Controller.
Omada App
Scan for Omada App Download Omada App
or
1. Launch a web browser and enter https://omada.tplinkcloud.com in the address bar. Then enter your TP-Link ID
and password to log in.
2. Click Add Controller and subscribe to Omada Cloud-Based Controller. Follow the instructions to choose a plan
and complete the payment. Then wait until your controller is deployed.
3. The controller will appear in the list once bound with your TP-Link ID. Click Launch and follow the
step-by-step instructions to complete the Quick Setup. After the wizard is nished, log in via the created
username and password.
4. Click Devices on the side bar and then click Add Devices. Then you can add devices to the controller manually
through the serial numbers at the bottom of the product.
The products of TP-Link partly contain software code developed by third parties, including software code
subject to the GNU General Public License (“GPL”). As applicable, the terms of the GPL and any information on
obtaining access to the respective GPL Code used in TP-Link products are available to you in
GPL-Code-Centre under (https://www.tp-link.com/en/support/gpl/). The respective programs are distributed
WITHOUT ANY WARRANTY and are subject to the copyrights of one or more authors. For details, see the GPL
Code and other terms of the GPL.
For detailed configurations, please visit https://www.tp-link.com/support/download/ to download the User
Guides of EAP and controller in the download center.
For technical support, the user guide and other information,
please visit https://www.tp-link.com/support, or simply scan the QR code.
If you have any suggestions or needs on the product guides,
welcome to email techwriter@tp-link.com.cn.
To ask questions, find answers, and communicate with TP-Link users or engineers,
please visit https://community.tp-link.com to join TP-Link Community.
Safety Information
Keep the device away from water, re, humidity or hot environments.
Do not attempt to disassemble, repair, or modify the device. If you
need service, please contact us.
Do not use the device where wireless devices are not allowed.
Do not use damaged charger or USB cable to charge the device.
Do not use any other chargers than those recommended.
Adapter shall be installed near the equipment and shall be easily accessible.
Omada Cloud Service
1. On the PC with Windows OS or Linux OS, download the Omada Software Controller installation file from
https://www.tp-link.com/support/download/omada-software-controller/.
2. Run the file and follow the wizard to install the Omada Software Controller.
3. Launch the Omada Software Controller and follow the step-by-step instructions to complete the Quick
Setup.
4. After the wizard is finished, a login screen will appear. Enter the username and password you created and
click Log in. Then you can further configure the controller.
1. Enable Cloud Access on the setting page on the controller and bind a TP-Link ID to your controller. If you have
congured this in the setup wizard, skip the step.
2. Launch a web browser and enter https://omada.tplinkcloud.com in the address bar.
3. Enter your TP-Link ID and password to log in. A list of controllers that have been bound with your TP-Link ID will
appear. Then you can click Launch to further congure the controller.
After installing Omada Software Controller, you can remotely access and configure the controller through Omada
Cloud Service. Follow the steps below.
To configure other EAPs, connect your device to the EAP by the coresponding default SSID and repeat the steps
listed above. You can configure some basic functions in Standalone Mode. If you want to configure advanced
functions, use Controller Mode.
3. Set up a new Username and Password for secure management purpose. Modify the wireless parameters and
reconnect your wireless devices to the new wireless network.
2. Launch a web browser and enter http://tplinkeap.net in the address bar. Use admin for both Username and
Password to log in.
3. Open Omada App, and wait for the EAP to appear on the Standalone APs page. Tap on the EAP you want to
congure.
To configure and manage EAPs in batch, Controller Mode is recommended. Please refer to Option 2.
To configure and manage EAPs singly (usually suitable for a small network with a few EAPs), Standalone Mode
is recommended. Please refer to Option 1.
Power Supply
3
Software Conguration
4
Switch
Power Adapter
3
Plug one end of the provided power adapter into the POWER port of the EAP and the other end to a standard
electrical wall outlet.