Table of Contents
- Overview
- Unpacking the EasyIP System Components
- A Quick Look at the System Components
- Installation
- Initial Device Set-Up and System Administration Tasks
- Web Interface
- Browser Support
- Initial Access to the Web Interface
- Vaddio Deployment Tool
- Comparison: Initial Device Set-up, Web Interface vs. Vaddio Deployment Tool
- Initial Device Set-Up Using the Web Interface
- Initial Device Set-Up Using the Vaddio Deployment Tool
- Next Steps for New Deployments
- Setting Passwords and Access
- Configuring Other Security Settings
- Changing the Hostname
- Specifying Time Zone and NTP Server
- Adding Room Information to the Device's Web Interface
- Configuring System Behavior
- Setting up the Directory
- Configuring Streaming Behavior
- Managing Audio
- Working with Video Inputs
- Configuring and Adjusting Cameras
- Setting the Home Position and Other Preset Shots
- Renaming Presets
- Adjusting the Color and Image Quality Settings
- Lighting and Image Quality Quick Reference
- Color Adjustment Quick Reference
- Setting the Direction for Camera Movements
- Adjusting the Focus
- Camera Indicator Light Settings
- Other Camera Behavior Settings
- Setting up Macros and Triggers
- Configuring System Standby Behaviors
- System Maintenance
- Operating the System Using the Web Interface
- Telnet Serial Command API
- Telnet Commands Common to the Camera and Decoder: Camera Control
- Telnet Commands Specific to the EasyIP Decoder: System Controls and Management
- Telnet Commands Specific to the EasyIP 10 Camera
- Telnet Commands Common to All Vaddio Devices: Network and System
- Telnet Information and Session Management Commands
- Specifications
- Troubleshooting and Care
- Glossary
- Compliance and Conformity Statements
- Warranty and Return Policy
- Photo Credits
- Index
Vaddio EasyIP User Manual
Displayed below is the user manual for EasyIP by Vaddio which is a product in the Audio Conferencing Bridges category. This manual has pages.
Related Manuals
Complete Manual for
EasyIP Systems
Featuring the EasyIP Decoder and EasyIP 10 Camera
Document 411-0041-35 Rev B
February 2020
ii
Contents
Overview 1
What's in this Guide 1
The EasyIP Ecosystem 2
EasyIP Decoder 2
EasyIP Cameras 2
PoE+ Switch 2
Decoder Features 2
Camera Features 2
Unpacking the EasyIP System Components 3
A Quick Look at the System Components 4
Front of the Decoder 4
Front of the Camera 4
Back of the Decoder 5
Back of the Camera 5
Installation 6
Don’t Void Your Warranty! 6
Before You Start 6
Before Installing a Camera 7
Cabling Notes 7
Basic Connections 8
Powering Up the EasyIP System 8
Initial Device Set-Up and System Administration Tasks 9
Web Interface 9
Browser Support 9
Initial Access to the Web Interface 10
Vaddio Deployment Tool 10
Comparison: Initial Device Set-up, Web Interface vs. Vaddio Deployment Tool 11
Initial Device Set-Up Using the Web Interface 12
Discover and Access the EasyIP Decoder 12
Discover and Access EasyIP 10 Cameras 12
Initial Device Set-Up Using the Vaddio Deployment Tool 14
Next Steps for New Deployments 15
Setting Passwords and Access 15
Configuring Other Security Settings 16
Changing the Hostname 17
Specifying Time Zone and NTP Server 17
Adding Room Information to the Device's Web Interface 18
Configuring System Behavior 19
Setting up the Directory 20
Configuring Streaming Behavior 22
Viewing a Stream 22
Configuring USB Streaming 22
Configuring the USB Stream Format for Specific Applications 23
Managing Audio 23
Muting All Audio Inputs Together 23
Controlling Volume and Muting Per Input or Output 24
Fine-Tuning Microphone Performance 25
Fine-Tuning Speaker Performance 26
Working with Video Inputs 26
Configuring and Adjusting Cameras 27
Setting the Home Position and Other Preset Shots 27
Renaming Presets 29
Adjusting the Color and Image Quality Settings 29
Lighting and Image Quality Quick Reference 30
Color Adjustment Quick Reference 31
Setting the Direction for Camera Movements 32
Adjusting the Focus 33
Camera Indicator Light Settings 33
Other Camera Behavior Settings 34
Setting up Macros and Triggers 34
Writing and Editing Macros 35
Testing Macros 36
Assigning Macros to Triggers 38
Testing Triggers 39
Example: Assigning a Function to the Connected Microphone's Home Button 39
Configuring System Standby Behaviors 40
System Maintenance 41
Saving (Exporting) or Restoring (Importing)a Configuration 42
Installing a Firmware Update 43
Installing a Firmware Update for a Connected Microphone 44
Rebooting the Device 44
Contacting Vaddio Technical Support 45
Viewing Diagnostic Logs 45
Operating the System Using the Web Interface 46
Muting Audio or Video 47
Adjusting Speaker Volume 47
Moving the Camera to a Preset Position 47
Accessing Camera Controls 48
Moving the Camera Manually 48
Zooming In or Out 48
Telnet Serial Command API 49
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Telnet Commands Common to the Camera and Decoder:Camera Control 50
camera home 50
camera pan 51
camera tilt 52
camera zoom 53
camera focus 54
camera preset 55
camera ccu get 56
camera ccu set 57
camera standby 58
Telnet Commands Specific to the EasyIP Decoder: System Controls and Management 59
audio mute 59
audio volume 60
camera authenticate 60
camera comm host 61
video source 61
video type 62
trigger 62
streaming settings get 63
Telnet Commands Specific to the EasyIP 10 Camera 64
camera led 64
camera icr 64
camera recalibrate 65
video mute 65
Telnet Commands Common to All Vaddio Devices: Network and System 66
network settings get 66
network ping 66
system reboot 67
system factory-reset 67
version 68
Telnet Information and Session Management Commands 68
history 68
help 69
exit 69
Specifications 70
EasyIP Decoder 70
EasyIP 10 Camera 70
Troubleshooting and Care 71
System and Power issues 71
Camera 71
Audio 72
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Complete Manual for EasyIP Systems
Status Indicator Light 72
Correct a Motor Calibration Error 72
Restoring Factory Default Settings 74
Operation, Storage, and Care 75
Glossary 76
Compliance and Conformity Statements 79
FCC Part 15 Compliance 79
ICES-003 Compliance 79
European Compliance 80
Warranty and Return Policy 81
Photo Credits 85
Index 86
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Complete Manual for EasyIP Systems
1
Overview
This guide discusses the following products:
nEasyIP Decoder AV-over-IP switching USB endpoint, 999-60210-000 (worldwide)
nEasyIP 10 AV-over-IP PTZ camera, 999-30200-000 (black, worldwide)
nEasyIP 10 AV-over-IP PTZ camera, 999-30200-000W (white, worldwide)
At a minimum, an EasyIP system includes one decoder and one camera. See Basic Connections.
What's in this Guide
This guide covers
nUnpacking
nPhysical features
nInstallation
nSystem administration and performance/behavior configuration
nTelnet API reference
nSpecifications
nTroubleshooting
nWarranty and compliance/conformity information
For your convenience, the information you need to install this product with other EasyIP products is
available in the smaller, stand-alone Installation Guide for EasyIP AV-over-IP Systems.
The EasyIP Ecosystem
Vaddio®EasyIP products are designed to be used together. A basic EasyIP system includes an EasyIP
Decoder managing up to four EasyIP cameras. Typically the EasyIP system is powered by a PoE+ switch.
nEasyIP cameras deliver video in Vaddio's proprietary EasyIP format.
nThe decoder is required to convert the cameras' output signal to an IP and/or USB stream.
nThe decoder automatically detects EasyIP cameras on its own subnet.
nThe decoder does not recognize other types of cameras.
nThe decoder can manage cameras in its directory. The administrator adds cameras to the directory.
nCameras are not required to be on the same subnet as the decoder that manages them.
nEasyIP products require PoE+ power.
EasyIP Decoder
The decoder is the central component of any EasyIP installation. Its functions include
nVideo – pair with up to four cameras at a time, control the active camera via web interface, and decode
the camera's AV-over-IP signal.
nAudio – provide connections for two Vaddio microphones and a speaker.
nUSB streaming – UVC-compliant or client-custom USB streaming for conferencing applications.
EasyIP Cameras
EasyIP cameras may be installed anywhere on the network. They require only a PoE+ power connection.
An EasyIP Decoder is needed to decode the AV-over-IP signal.
PoE+ Switch
A PoE+ switch simplifies installation, eliminating the need for PoE+ power injectors and placing all the
connected products on the same subnet.
Caution
Do not connect the PoE+ switch to the network without guidance from an on-site network specialist.
Decoder Features
nUncompressed USB 3.0 streaming
nStreaming video resolutions up to 1080p/60
nFull-duplex audio streaming
nAudio inputs for two Vaddio microphones
nHDMI video output for local display
nUniversal Video Class (UVC) and Universal Audio Class (UAC) drivers supported in Windows®,
macOS®, and Linux operating systems, compatible with most UC conferencing applications
nIntegration-ready Telnet control
nPairs with up to four EasyIP 10 cameras on your network to provide control and manage streaming
nEnterprise-class IT administrative capabilities with full web controls for remote management
Camera Features
n2.14 Megapixel effective, native 1080p/60 full HD image sensor
n10x optical zoom, horizontal field of view of 67°
nResolutions up to 1080p/60
nPrecise pan and tilt movements at up to 90° per second
nIntegration-ready Telnet control
nPairs with an EasyIP Decoder, which provides video and audio connectivity and manages streaming
nJust one cable – the EasyIP connection to a PoE switch
nEnterprise-class IT administrative capabilities with full web controls for remote management
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Complete Manual for EasyIP Systems
Unpacking the EasyIP System Components
Make sure you received all the items you expected.
EasyIP Decoder AV-over-IP switching USB endpoint
Worldwide: 999-60210-000
The box should contain one of each item listed here:
nEasyIP Decoder
nUSB 3 cable, 6 ft. (1.8 m)
nCat-5e cable, 3 ft. (0.9 m)
n4-position Phoenix-type connector
nHalf-rack mounting kit
nQuick-Start Guide
EasyIP 10 AV-over-IP PTZ Camera
Worldwide: 999-30200-000 (black), 999-30200-000W (white)
Caution
Always support the camera's body when lifting or moving it. Lifting the camera by its head or mounting arm
will damage it.
The box should contain one of each item listed here:
nCamera (black or white)
nVaddioIR Remote Commander
nThin Profile Wall Mount with mounting hardware
nCat-5e cable, 10 ft. (3 m)
nQuick-Start Guide
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Complete Manual for EasyIP Systems
A Quick Look at the System Components
EasyIP Decoder – Decodes the AV-over-IP signal from the camera(s) and originates a USB stream.
EasyIP 10 camera – Great video, simple installation, minimal set-up.
Front of the Decoder
Status light – Provides basic information about the device.
nIlluminated: Normal operation
nOff: No power to the device
nBlinking: Error
IP Address button– Press to display the decoder's IP address in its USB stream.
Dimensionally enhanced logo badge – We have spared no expense to provide a puffy logo badge to
elevate your experience. It's quite shiny, and offers superior tactile appeal.
Front of the Camera
Camera and zoom lens – 10X optical zoom lens.
IR sensor – Receives signals from the IR remote.
Status light – Multi-colored LED that indicates the camera's current state.
nBlue – Camera is active
nPurple – Standby mode or booting
nYellow – Firmware update is in progress
nBlinking red – Video mute is on (UC color scheme)
nBlinking yellow – Motor out of calibration
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Complete Manual for EasyIP Systems
Back of the Decoder
nNetwork/PoE+ – RJ-45 connector. Connect to a powered port on the PoE+ switch.
nUSB 3.0 – USBType B connector. Connect to a computer for use with soft conferencing applications.
Provides uncompressed USB 3.0 stream.
nEasyMic – RJ-45 connectors. Connect to a TableMIC or other microphone with EasyMic connectivity.
nAudio output – Line level differential audio and 12 VDC power output to the optional amplified speaker
or other audio infrastructure.
Back of the Camera
Network/PoE+ – RJ-45 connector. Connect to a powered port on the PoE+ switch.
It doesn't get much easier than that, does it?
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Complete Manual for EasyIP Systems
Installation
Please refer to the Installation Guide for EasyIP AV-over-IP Systems for a more system-oriented view
of EasyIP product installation. It includes information not available in this manual.
This section covers:
nSelecting the location for the camera
nInstalling the mount
nCabling notes
nConnection diagrams
nConnecting and mounting the camera
And a required safety note here:
Note
PoE type networks connected to this equipment are for intra-building use only and should not be connected
to lines that run outside of the building in which this product is located.
Don’t Void Your Warranty!
Caution
Always support the camera's body when lifting or moving it. Lifting the camera by its head or mounting arm
will damage it.
Caution
This product is for indoor use. Do not install it outdoors or in a humid environment without the appropriate
protective enclosure. Do not allow it to come into contact with any liquid.
Caution
Do not install or operate this product if it has been dropped, damaged, or exposed to liquids. If any of these
things happen, return it to Vaddio for safety and functional testing.
Before You Start
Work with the network administrator to plan your EasyIP deployment. Atypical EasyIP system
includes network equipment.
Do these things before installing any Vaddio product:
nBe sure you can identify all cables correctly.
nCheck Cat-5 cables for continuity.
nTalk to the network administrator.
oInform the network administrator that the EasyIP system includes a switch that is configured for
DHCP operation. The network administrator may need to take steps to ensure a trouble-free
installation.
oIf you will be responsible for configuring the camera, ask what hostname (if any) you should assign
to it.
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Complete Manual for EasyIP Systems
Before Installing a Camera
Things to keep in mind when deciding where to install the camera:
nConsider camera viewing angles, lighting conditions, line-of-sight obstructions, and in-wall obstructions
where the camera is to be mounted.
nEnsure that the camera body can move freely and will normally point away from the ceiling and lights.
The camera will not perform well if it is pointed toward a light source such as a light fixture or window.
nIf the remote will be used, ensure that nothing blocks the IR lens in the camera's base.
Cabling Notes
Caution
When building cables for Vaddio products, do not use pass-through RJ-45 connectors.
Incorrectly crimped pass-through connectors can damage the connectors on the product,
which will void your warranty.
Intact – will make reliable contact
with cable connector
Damaged – Bent contact fingers
will NOT make reliable contact
with cable connector
Use Cat-5e or better cable. We recommend using high-quality connectors and a high-quality crimping tool.
If connectors are crimped incorrectly, they can cause intermittent connections and degrade signal quality.
We recommend shielded cabling if the cables will be coiled, run tightly with other cables, or routed near
sources of electromagnetic interference such as power lines or fluorescent light fixtures.
Caution
Check your cables. Connecting a cable to the wrong port or using the wrong pin-out can result in equipment
damage and will void the warranty.
Pro Tip
Label all cables at both ends.
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Complete Manual for EasyIP Systems
Basic Connections
Here is an example of a simple EasyIP deployment. In this setup, an EasyIP Decoder manages up to four
EasyIP 10 cameras and provides hard-wired audio connections. A PoE+ switch provides power and
network connectivity to the EasyIP products. The EasyIP Decoder connects directly to a computer as a
USB conferencing device.
If no PoE+ switch is used, a mid-span PoE+ power injector (sold separately) is required for each EasyIP
device.
Note
EasyIP 10 cameras require an EasyIP Decoder to decode the AV-over-IP signal and originate a USB
stream. The EasyIP Decoder is compatible with EasyIP cameras only. It does not detect or pair with other
types of cameras.
Vaddio recommends making all connections while the PoE+ switch is turned off.
Caution
Do not connect the PoE+ switch to the network without guidance from an on-site network specialist.
Powering Up the EasyIP System
Vaddio recommends making all connections while the PoE+ switch is turned off. To power the system,
turn on the PoE+ switch.
nThe EasyIP Decoder's status light turns blue when the device is ready. The connected computer
recognizes it as a USB peripheral.
nThe EasyIP 10 cameras initialize and move if they are powered from the same PoE+ switch. This will
take a few seconds. When each camera's status light turns blue, the camera is ready to accept control
information.
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Complete Manual for EasyIP Systems
Initial Device Set-Up and System Administration Tasks
When any EasyIP product is shipped from the factory, there is no admin password and the administrative
controls are not available. This is also true if you restore factory defaults, which returns the device to a "like
new" state.
Initial device set-up includes setting the admin password, and may include additional tasks.
There are three ways to access EasyIP devices for initial device set-up:
nAccess the Initial Device Set-up page of the web interface directly – You must know the IP
address of the device so you can browse to its web interface.
nLocate and set up the product using the Vaddio Deployment Tool – This tool is available as a free
download at https://info.legrandav.com/VaddioDeploymentTool. The tool scans the network for Vaddio
devices, lists them by model and IP address, identifies all devices that are not set up, provides the
controls to complete the initial device set-up, and provides links to each device's web interface.
nCameras only: Locate and browse to the device from the EasyIP Decoder – after the decoder's
initial device set-up is complete, go to the Directory page and select Edit Device. Inthe device editing
box, select Discover Devices; then select the camera's IP address from the list.
After initial device set-up is complete, you will also need to complete system administration tasks to define
how each device behaves as an element of your network.
nNetwork settings – Depending on the requirements of your network, the device's default network
settings may need to be changed. Work with the site's network specialist to determine the right
settings.
nSecurity settings – Depending on the organization's security requirements, some of these settings
may need to change.
nTime zone – Set the device to the appropriate time zone to ensure that timestamps in the event log are
accurate.
nRoom labels – Add helpful information such as the room location and phone number to the web
interface of each device.
The sequence of tasks differs somewhat, depending on which way you do the initial device set-up.
Web Interface
Like other Vaddio products, EasyIP products allow initial device set-up, administrative control, and
operation via a network connection, using a browser. After initial device set-up, each device's web
interface provides password-protected pages for administrative access to tasks such as configuring
network and security settings, customizing device behaviors, and installing firmware updates.
To access the device's web interface, you must have a way to browse to its IP address or hostname on the
network.
Browser Support
We have tested this product with these web browsers:
nChrome®
nFirefox®
nMicrosoft® Edge and Internet Explorer®
nSafari®
We test using the browser version available from the vendor at that time. Other browsers (including older
versions of the ones on this list) are likely to work also.
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Complete Manual for EasyIP Systems
Initial Access to the Web Interface
Before the product is configured, HTTP access is disabled. This is also true after restoring factory
defaults. When you access the web interface, you may encounter this message:
Switch to HTTPS if you see this message.
Expect a security warning from your browser the first time you access the device's web interface.
Different browsers will respond with different messages and options. Your browser will probably present a
message indicating one of these things:
nThe connection is not private
nThe site is not secure
nThe site is not trusted
nThe site poses a security threat
This is because the certificate (the product’s website security credential) is self-signed rather than being
issued by an external certificate authority. The HTTPS connection is secure and traffic is encrypted,
however.
To proceed to the product’s web interface, you will need to make the selections that your browser’s
security message discourages. The security warning page may present an option to learn more, view
details, or go to the “Advanced” page. When you select the applicable option, your browser provides a
button or link to continue to the IP address you entered, with a reminder that it may be unsafe. Select this
option. Your HTTPS connection is safe.
After you have accessed the product’s web interface once, your browser remembers its IP address and will
not present the security message again.
Vaddio Deployment Tool
The Vaddio Deployment Tool simplifies provisioning and system administration for most Vaddio products,
and provides a shortcut to each device's web interface. This tool is available as a free download at
https://info.legrandav.com/VaddioDeploymentTool.
Ways the Vaddio Deployment Tool makes your tasks easier:
nEasily scan your network for Vaddio devices – no more complicated procedures for discovering
devices' IP addresses.
nView scan results as a dashboard; easily identify unprovisioned and unauthenticated devices.
nProvision new devices or update device firmware from the dashboard.
nImport or export device configurations, reboot, or restore a device to factory defaults from its detail
page.
nAccess devices' web interfaces directly.
nChange a device's admin password from its detail page.
nStandby and mute controls available on the dashboard for authenticated devices.
nOrganize Vaddio devices into groups – for example, by product type or physical location.
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Complete Manual for EasyIP Systems
Comparison: Initial Device Set-up, Web Interface vs. Vaddio Deployment Tool
The sequence of tasks for initial device set-up and system administration differs somewhat, depending on
which way you do the initial device set-up.
Using the Web Interface Using the Vaddio Deployment Tool
Before you start:
Be sure you have a media player to view the USB
stream.
Before you start:
Be sure you have the current version of the Vaddio
Deployment Tool. This tool is available as a free
download at
https://info.legrandav.com/VaddioDeploymentTool.
1. Discover the IP address of the EasyIP Decoder.
2. Open the EasyIP Decoder's web interface.
3. Complete the initial device set-up.
4. Complete the initial system administration
tasks.
5. Use the tools on the EasyIP Decoder's
Directory page to discover the EasyIP 10
cameras on the same subnet and open their web
interfaces.
6. Complete the initial device set-up and system
administration tasks for each camera.
1. Scan the appropriate portion of the network for
devices.
2. Set initial admin passwords on all devices
marked Not Set Up and enter passwords for any
devices requesting a login.
3. Open the web interface of each device and
complete initial system administration tasks for
all devices.
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Initial Device Set-Up Using the Web Interface
You will need a media player such as VLCMedia Player to view the USB stream.
Discover and Access the EasyIP Decoder
You will be able to discover and access the cameras from the EasyIP Decoder's web interface after
completing its initial device set-up.
To discover the EasyIP Decoder's IP address:
1. Connect the EasyIP Decoder's USB cable to your computer. Then power up the EasyIP system, if it is
not already on.
2. Open a media player such as VLCMedia Player and view the USB stream (If you use VLC Media
Player, this is the "Open Capture Device" option under Media.). The camera is available as a video
capture device; the device name is EasyIP Decoder.
The video output is blue or black when no video input is selected.
3. Press the IP Address button to overlay the EasyIP Decoder's IP address and MAC address on the
video output.
4. Press the button again to dismiss the information display.
To access the EasyIP Decoder's web interface:
Enter the IP address in your browser's address bar. See Initial Access to the Web Interface for information
about the warning messages that you will encounter the first time you access the device's web interface.
To complete the initial device set-up:
The first time you access any EasyIP device's web interface, it presents a landing page to set the admin
password. There may be additional initial device set-up tasks. After you complete the initial device set-up,
you will be able to work with the product.
Note
Because restoring factory defaults returns the product to a "like new" condition, you will need to do the
initial device set-up after you restore factory defaults.
Discover and Access EasyIP 10 Cameras
EASYIP DECODER – DIRECTORY PAGE
After you complete the initial device set-up for the EasyIP Decoder, you will be able to use it to discover the
IP addresses of the cameras in your EasyIP system.
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Complete Manual for EasyIP Systems
To discover a camera from the EasyIP Decoder:
1. On the Directory page, select the Edit icon for one of the inputs.
2. In the Input Pairing box that opens, select Discover Devices.
3. The Discovered Devices list shows the EasyIP 10 cameras on the subnet with the EasyIP Decoder.
To access a camera's web interface:
Select the camera's IP address from the Discovered Devices list,
OR
Select and save the camera, then select its IP address from the directory.
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Initial Device Set-Up Using the Vaddio Deployment Tool
Be sure you have the current version of the Vaddio Deployment Tool. This tool is available as a free
download at https://info.legrandav.com/VaddioDeploymentTool. If you have a copy of the tool already,
compare its version information to the version shown on the release notes. You can find this document at
https://www.legrandav.com/en/products/vaddio/accessories/vaddio_deployment_tool under the
Resources tab.
To complete the initial device set-up with the Vaddio Deployment Tool:
1. Download and install the Vaddio Deployment Tool if you have not done so already, then open it.
2. Power up the EasyIPsystem if you have not done so already.
3. On the Find Devices page, click Scan. If the scan does not locate the EasyIP devices, click Advanced
and specify the appropriate portion of the network to scan – your computer may be on a different subnet
from the EasyIPEasyIP equipment.
Pro tip
On the Groups page of the Vaddio Deployment Tool, you can create a group containing only the EasyIP
products.
4. In the list of equipment that the scan discovers, locate the EasyIP devices marked Not Set Up.
5. For each device, click the Not Set Up button and set the admin password on the device detail page that
opens.
The device now shows up as unlocked.
After the EasyIPdevices have all been provisioned with admin passwords, you will be able to log in to the
administrative web interface for each one to complete system administration and other configuration tasks.
To access EasyIP devices' web interfaces from the Vaddio Deployment Tool:
Select the device's IP address from any page where it appears. See Initial Access to the Web Interface for
information about the warning messages that you will encounter the first time you access the device's web
interface.
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Complete Manual for EasyIP Systems
Next Steps for New Deployments
After initial device set-up is complete, you will also need to complete system administration tasks to define
how each device behaves as an element of your network.
Security settings – In each device's administrative web interface, you can configure product security
features to conform to the IT policies for your environment. See Setting Passwords and Access.
Network settings – Depending on the requirements of your network, you may need to change the
hostname. See Changing the Hostname. If additional network changes are required, work with the site's
network specialist to configure the Luxul switch.
Do not change network settings without guidance from an on-site network specialist.
Time zone – Set the device to the appropriate time zone to ensure that timestamps in the event log are
accurate. See Specifying Time Zone and NTP Server.
Room labels – Add helpful information such as the room location and phone number to the web interface
of each device. See Adding Room Information to the Device's Web Interface.
The system administration pages for these tasks are virtually identical for all EasyIP products.
Note
Some of the screen shots of these web interface pages are from the EasyIP Decoder and some are from
the EasyIP 10 camera.
Setting Passwords and Access
EACH DEVICE – SECURITY PAGE
The Account Passwords and Web Server areas of the Security page provide basic security for the web
interface:
nAdmin password – Required for access to the admin pages of the web interface and for Telnet access
to the device.
nUser password – When set, allows password-protected, non-administrative access to the operator’s
web interface.
nGuest access – When enabled, allows non-administrative access to the operator’s web interface
without a password.
nExpire idle sessions – By default, the web interface automatically logs you out after 30 minutes of
inactivity.
Caution
Be sure you have a way to remember passwords after changing them. If you are not using the Vaddio
Deployment Tool to manage the EasyIP devices, there is no way to reset a forgotten password on the
EasyIP 10 camera. In this situation, you may need to return the camera to the factory.
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Configuring Other Security Settings
EACH DEVICE – SECURITY PAGE
Depending on your environment, you may want to make these changes:
nEnable HTTP access – When selected, administrators and operators can access the product’s web
interface using the less-secure HTTP protocol.
nEnable Telnet access – When selected, the device accepts Telnet connections.
Default security-related settings:
nHTTP access is disabled
nTelnet access is disabled
nDevice discovery is enabled
Note
Consult your network security specialist before changing any of these settings.
1. Select Show Advanced Settings. The advanced options open.
2. In consultation with your network security specialist, make the desired changes.
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Complete Manual for EasyIP Systems
Changing the Hostname
EACH DEVICE – NETWORKING PAGE
Do not change network settings without guidance from an on-site network specialist.
If your network supports hostname resolution, you may find it convenient to change each device's
hostname to something easy to remember. Work with your IT department to ensure that the new hostname
conforms to the organization's naming conventions.
If additional network changes are required, work with the site's network specialist to configure the PoE+
switch. Refer to Luxul's manual for the switch.
Specifying Time Zone and NTP Server
EACH DEVICE – NETWORKING PAGE
Do not change network settings without guidance from an on-site network specialist.
Using automatic NTP updating ensures that the timestamps in the diagnostic log are accurate. Specifying
your time zone may make it easier to match logged events with other actions and external events.
1. To make the time zone and NTP server editable, enable Automatic NTP Updating.
2. Select the desired time zone from the list.
3. If desired, specify the NTP server to use. If you are not sure about this, use the default.
You may need to refresh the system time display.
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Adding Room Information to the Device's Web Interface
EACH DEVICE – ROOM LABELS PAGE
The information you enter on this page is displayed on every page of the device's web interface. You may
also wish to specify what appears on the device's browser tab.
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Configuring System Behavior
This chapter covers settings for defining how the system performs in your environment – for example,
streaming settings.
What do you need to do? Work with
this device
Go to this page of the
web interface
Create a list of available video sources (Camera pairing) Decoder Directory
Streaming settings Streaming
Speaker and microphone settings Audio
Select the active video input Video Switching
Camera operation
nPreset positions
nColor and lighting settings
nFocus
nSpeed adjustments
Camera Camera
Other camera behaviors
nIRfrequency – respond to the IR remote as camera 1, 2, or 3
nImage flip (for ceiling-mounted cameras)
nIndicator light behavior
System (has multiple
tabs)
Set cameras to go to standby mode when the decoder goes to
standby mode
Decoder User Interface
Programmable behaviors (macros) Control Devices
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Setting up the Directory
EASYIP DECODER – DIRECTORY PAGE
Cameras are paired to the EasyIP Decoder if they are in its directory.
Status indications tell you whether each camera is currently available.
nDisconnected – The camera paired to this input is currently unavailable, or the input is not paired to a
camera.
nUnauthenticated – A camera is paired to this input, and is waiting for an administrator to log in as
admin from the EasyIP Decoder.
nConnected – A camera is paired to this input and ready to send video and accept commands from the
EasyIP Decoder.
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To add a camera to the directory:
1. Select the Edit icon (pencil) for the input to pair. The Input Pairing dialog box opens.
2. To find the IP addresses of EasyIP cameras on the same subnet as the EasyIP Decoder, select
Discover Devices.
You can add a camera from another subnet by entering its hostname or IP address in the Host/IP
Address box. The Vaddio Deployment Tool can help you to discover EasyIP cameras elsewhere on the
network. This tool is available as a free download at
https://info.legrandav.com/VaddioDeploymentTool.
3. Select one of the cameras from the list, and select Done.
Note
If a camera is in the directories of two or more EasyIP Decoders, it is possible for more than one person
to control the camera at any given time. This can result in unexpected camera behavior.
4. Authenticate to the selected camera. After you submit the correct admin password for the camera, the
Input Pairing box shows its status as Connected.
Note
If you are unable to authenticate successfully, this may mean you need to do the initial device set-up for
the camera. See step 6.
5. Select Done to save the pairing and return to the main Directory view. If you authenticated
successfully, you have finished this procedure. The camera is paired and available.
6. If you were not able to authenticate to the camera, do one of these things:
oSelect the camera's IP address from the Directory to open its web interface in a separate browser
tab, and complete the initial device set-up.
oLocate the camera using the Vaddio Deployment Tool, and select the Not Set Up button to open the
camera's detail page and complete the initial set-up.
7. In the Directory list, select the Edit icon to open the camera's pairing dialog box again. Then select
Authenticate and authenticate to the camera.
To change a directory entry:
Select the pencil (edit)icon for the desired address book entry to edit its IP address or name.
Select the X icon to delete the address book entry.
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To access a camera's web interface:
Select the hostname/IP address of the desired camera. Its web interface opens in a separate browser tab.
Configuring Streaming Behavior
EASYIP DECODER – STREAMING PAGE AND SYSTEM PAGE
The EasyIP Decoder converts the video from the selected input to a USB stream, which can be viewed
using the computer connected to the camera.
Viewing a Stream
To view the USB stream:
Connect your computer to the USB port on the EasyIP Decoder, and do one of these things:
nStart or join a conference.
nOpen a stream viewer and select the camera as the video capture device.
The EasyIP Decoder streams video from the currently selected video input.
Configuring USB Streaming
EASYIP DECODER – STREAMING PAGE
These settings affect how the EasyIP Decoder works with soft conferencing applications.
To change the way the decoder shows up in your soft client's camera selection list:
Edit the USB Device Name.
To allow conferencing applications to control the audio:
Check the Enabled box for HID Audio Controls.
To allow conferencing applications to control the camera:
Check the box marked Enable UVC Extensions.
Note
USB streaming resolution and frame rate are automatically negotiated between the camera and the
conferencing application.
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Configuring the USB Stream Format for Specific Applications
EASYIP DECODER – SYSTEM PAGE
Depending on the conferencing application that you use, you may need to change the USB stream format.
The Client Custom enables far-end camera control when used with the Zoom soft client. Use the default
UVC Compliant setting with most other conferencing applications.
Managing Audio
When you are logged in as admin, the EasyIP Decoder provides separate controls for each of the audio
inputs (microphones 1 and 2, USB playback) and outputs (line out, IP stream, and USB record). The
operator's interface provides a single audio mute control and a single volume control.
Muting All Audio Inputs Together
EASYIP DECODER –ALL PAGES
Use the audio mute button at the top of any page of the EasyIP Decoder's web interface. This control is
present in the admin interface and the operator's interface.
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Controlling Volume and Muting Per Input or Output
EASYIP DECODER – AUDIO PAGE
To manage individual audio inputs or outputs:
Use the slider for the appropriate audio input or output to set the volume. The audio level meter and numeric
value can be helpful.
Note
For best performance with most computers, we recommend setting the USB Record volume high.
To mute individual inputs or outputs:
Use the button to mute the desired audio input or output.
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Fine-Tuning Microphone Performance
EASYIP DECODER – AUDIO PAGE, INPUTS TAB
To adjust microphones for best far-end audio performance:
Check or clear the checkboxes for the desired adjustments:
nEcho Cancellation – Keeps microphones from feeding the speaker output back into the system. Under
most circumstances, echo cancellation is desirable.
nNoise Cancellation – Suppresses ambient noise such as the conference room's heating/air
conditioning.
nAutomatic Gain Control – Adjusts gain to compensate for differences in the volume of people's
voices.
nMic Boost – Provides a 3 dB boost.
EasyPEQ filtering offers additional options.
You may need to adjust the microphones to suit the room or the specific conference.
To correct this... Do this
Reverberant room From the Easy PEQ menu, select Reverberant Room.
Noisy environment From the Easy PEQ menu, select Ambient Noise to reduce
gain in the frequencies above and below the normal speech
range.
Participants who have quiet voices or are
seated beyond the microphones' optimum
pick-up range
Select the Mic Boost processing option to increase
microphone gain overall.
From the Easy PEQ menu, select Speech Enhancement to
increase gain in the frequency range for speech.
Participants with widely differing vocal
volumes
Select the Automatic Gain Control processing option to
adjust microphone gain based on the relative volumes of
people's voices.
If two microphones are connected, they do not necessarily need to be set the same way – for example, one
microphone might be set to use Mic Boost while the other is not.
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Fine-Tuning Speaker Performance
EASYIP DECODER – AUDIO PAGE, OUTPUTS TAB
To reduce the dynamic range from the connected speaker:
If some people on the far end are inaudible while others are too loud, check the Compressor box.
To adjust for more natural sound:
Use the equalizer to adjust specific frequency ranges.
Working with Video Inputs
EASYIP DECODER – VIDEO SWITCHING PAGE
The EasyIP Decoder originates a USB stream with video from the input that is currently selected. When
the Directory includes more than one camera or other video input, the Video Switching page lets you select
which video input is active.
This page also presents the camera controls that would be available from the input camera's web interface.
Changes that you make using the camera controls on this page (such as storing and naming presets) are
stored on the camera.
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Configuring and Adjusting Cameras
Cameras are configured and adjusted individually. Most of the settings and adjustments are on the Camera
page of the camera's administrative web interface.
nHome position and other preset positions – When the camera comes out of standby mode, it
moves to its Home position. You can define additional preset positions; these include pan, tilt, and
zoom information and may optionally include color adjustments. Presets 1 - 6 are available using the
Vaddio IR Remote Commander; all defined presets are available from the operator's (non-
administrative) web interface.
nColor and lighting adjustments – Each room may need different color and lighting settings. Cameras
in different areas of the same room may also need different settings.
nSpeed adjustments – Cameras have separate speed settings for manual movements and movements
to presets.
nFocus adjustment – Focus controls are also available on the IR Remote Commander, but not in the
operator's web interface.
nIndicator light behavior – By default, the camera's indicator light is on if the camera has power. You
can change this.
nOther camera settings – Image orientation can be changed. This is helpful for ceiling-mounted
cameras, unless you prefer upside-down video.
Setting the Home Position and Other Preset Shots
EACH EASYIP 10 CAMERA – CAMERA PAGE
Presets are saved shots. Each preset includes pan, tilt, zoom, and (optionally) color settings. When you
reboot the camera or bring it out of standby, it returns to the Home preset.
Home and presets 1 through 6 are available with the IR Remote Commander; the others are only available
from the web interface.
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To store a preset:
1. Set up the shot.
2. In the Presets area, select Store to open the Store Preset dialog.
3. Select the preset to store. The preset button changes color.
Note
The Store Preset dialog box does not indicate whether presets have already been defined, but the main
display dims the preset buttons if they have no preset information stored.
4. To save the current color settings along with the camera position, check Store with Current Color
Settings.
5. Store the preset.
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Renaming Presets
EACH EASYIP 10 CAMERA – CAMERA PAGE
You can rename presets to identify them. This also helps you identify and avoid overwriting them when you
store new ones.
Right-click the button for the preset, and edit the label.
Adjusting the Color and Image Quality Settings
EACH EASYIP 10 CAMERA – CAMERA PAGE
Fine-tune the color and lighting as needed using the Color Settings controls.
nAuto Iris allows the camera to compensate automatically for the light level. Clear this box to adjust iris
and gain manually.
nBacklight Compensation (available when Auto Iris is selected) reduces contrast to adjust for bright
light behind the main subject of the shot. This setting can't be used with Wide Dynamic Range.
nWide Dynamic Range (available when Auto Iris is selected) increases the contrast between the
brightest and darkest areas. This setting can't be used with Backlight Compensation.
nAuto White Balance adjusts color automatically. Clear this box to adjust red gain and blue gain
manually.
nRed Gain and Blue Gain (available when Auto White Balance is not selected)provide manual color
adjustment.
nDetail adjusts the image sharpness. If the video looks grainy or “noisy,” try a lower Detail setting.
nChroma adjusts the color intensity.
nGamma adjusts the range (gray density)between bright areas and shadows.
The Lighting and Image Quality Quick Reference and Color Adjustment Quick Reference may be helpful.
If you make a change that you don't like, start over by selecting and then deselecting Auto Iris (lighting)or
Auto White Balance (color).
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Lighting and Image Quality Quick Reference
Here are some tips for using the color settings for lighting and image quality.
What do you need to correct? Make this adjustment:
The image is too dark Increase Iris (lower F-stop value)
Increase Iris Gain
The image looks washed out or faded Decrease Iris (higher F-stop value)
Decrease Iris Gain
Increase Chroma
Decrease Gamma
The subject is silhouetted against a bright background Enable Backlight Compensation
Small sources of bright light (point sources)make it hard
to see details in areas with less intense lighting.
Enable Point Light Compensation
Highlights and shadows look right, but mid-tones are too
dark.
Increase Gamma
Shadows are too dark Enable Wide Dynamic Range (WDR)
Decrease Gamma
The image looks grainy Decrease Detail
Decrease Iris Gain
"Soft focus" effect; the image looks unrealistically
smooth
Increase Detail
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Color Adjustment Quick Reference
Here are some tips for using the color-related CCU settings.
What do you need to correct? Make this adjustment:
Colors look less vivid than they should Increase Chroma
Colors look too vivid Decrease Chroma
Colors look wrong; white objects do not appear white Enable Auto White Balance
One Push White Balance
Disable Auto White Balance and...
nadjust Red Gain (decrease for less red,
increase for less green)
nadjust Blue Gain (decrease for less blue,
increase for less yellow)
Too much red Not enough red Too much blue Not enough blue Balanced
If you are adjusting for lighting conditions that are likely to recur, you can store presets with color settings.
Setting the Speeds for Manual Camera Movements
EACH EASYIP 10 CAMERA – CAMERA PAGE
The Pan Speed, Tilt Speed, and Zoom Speed sliders control how fast the camera moves in response to the
direction and zoom controls on the IR remote and in the web interface.
To set speeds for movements using the arrow buttons:
Use the speed sliders to adjust the speed of movements that you control with the buttons for pan, tilt, and
zoom. For tight shots, slower is usually better.
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Setting the Speeds of Camera Movements to Presets
EACH EASYIP 10 CAMERA – CAMERA PAGE
The Pan Speed, Tilt Speed, and Zoom Speed sliders in the Global Preset Speeds control how fast the
camera moves to presets.
To set speeds for movements to presets:
In the Global Preset Speeds section, set the speeds for movements to presets.
Setting the Direction for Camera Movements
EASYIP 10 CAMERA PAGE,EACH CAMERA
By default,the arrow buttons on the remote and in the web interface show the direction you would see the
camera move if you were looking the same direction as the camera. If a person facing the camera is
controlling it with the remote, using the right arrow pans the camera to the person's left.
To make the arrow buttons indicate camera movement from the perspective of a person facing the camera,
open the Settings control and invert the pan direction.
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Adjusting the Focus
EASYIP 10 CAMERA PAGE,EACH CAMERA
Open the Focus control to select Auto-focus, or set manual focus with the + (near) and – (far) buttons. The
+ and – buttons only work when Auto Focus is not selected.
For users who are not logged in as admin, focus control is available via the IR Remote Commander.
Camera Indicator Light Settings
EACH EASYIP 10 CAMERA – SYSTEM PAGE
The General tab of the System page provides settings to control the way the indicator light behaves.
LED On – In most cases, Vaddio recommends leaving the status light on, to let people in the room know
whether the camera is currently sending video.
LED On in Standby – Select Disabled to turn off the LED when the camera is in standby mode.
LED color scheme – Status light color codes for Pro AV (broadcast)or UC (unified conferencing); default
is Unified Communications.
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Other Camera Behavior Settings
EACH EASYIP 10 CAMERA – CAMERA PAGE OR SYSTEM PAGE
To see the camera's basic settings, do one of these things:
nSelect the Camera Settings button on the Camera page.
nSelect the DIP Switches tab of the System page.
IR Settings (Camera ID) – The IR Remote Commander can control up to three cameras in the same room
with different IR frequencies. Use IR Settings switches 1 and 2 to select the frequency to identify the
camera as camera 1, 2, or 3; then use the Camera Select buttons at the top of the remote to select the
camera you want to control.
Image Flip – If mounting the camera upside-down, set IMAGE FLIP ON. This orients the video image
correctly and sets the tilt motors to respond appropriately to tilt commands from the remote, web interface,
and connected control devices.
Setting up Macros and Triggers
Macros are sequences of commands. Triggers register events or state changes that can be associated
with macros, to make them run. For example, the One Touch (Home) button on a TableMIC is a trigger.
When you associate a macro with a trigger, you must specify whether it runs when the trigger turns on, or
when it turns off – so you can associate two macros with each trigger, one to run when the trigger is
activated, and one to run when the trigger is turned off.
A trigger may be either hardware, such as the Home button on a tabletop microphone, or software.
Software triggers allow you to program custom functions for third-party control devices, such as defining
the buttons on a conference room touch-screen. Hardware triggers (labeled One Touch in the web
interface)allow you to define responses to connected Vaddio trigger devices such as TableMIC
microphones.
The macro can only run successfully if all the commands in the macro are able to run successfully. For
example, if the macro sends the camera to a preset position, that preset must be defined. Refer to the
Telnet Serial Command API section for a full list of commands.
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Writing and Editing Macros
EASYIP DECODER CONTROL DEVICES PAGE, MACROS TAB
To define a macro:
1. Enter a name in the Macro Editor's Name field.
2. Enter one or more Telnet commands in the editing area. Note that camera commands must specify
which camera they apply to – for example, camera 1 tilt set 10 applies to the camera paired to
input 1.
3. Optional but strongly recommended: Use the Test button to check your work while you are writing the
macro.
4. Save your work when you are finished, or select New to start over.
Note
If the macro has external requirements, it will only run properly if those requirements are met. For example,
if the macro includes a command to move to a preset, the applicable preset must be stored before the
macro can run successfully. Iknow I'm repeating myself, but this is important.
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Testing Macros
EASYIP DECODER CONTROL DEVICES PAGE, MACROS TAB
The Macro Editor has a Test button. You can test the macro while you are editing it, or after saving it. The
Macro Execution Log shows the result of each command as the test runs.
When the test finishes, the execution log shows a pass message or a fail message and hides the line-by-
line results. If you need to debug the macro, you can expand the log again by selecting the down-arrow.
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To edit an existing macro:
Select the Edit button associated with the macro, make your changes in the Macro Editor, and save your
work.
To create a new macro based on an existing one:
Select the Edit button for the existing macro to open it, and use the Save As button to give it a new name.
Then select its Edit button again, and make the desired changes.
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Assigning Macros to Triggers
EASYIP DECODER CONTROL DEVICES PAGE, TRIGGERS TAB
A trigger may be associated with a macro that runs when the trigger is on, one that runs when the trigger is
off, or one of each.
To assign a macro to a trigger:
Do at least one of these things:
nSelect a macro in the Execute Macro on Enter field. This macro will start when the trigger turns on.
nSelect a macro in the Execute Macro on Exit field. This macro will start when the trigger turns off.
Right-click a trigger label or test button to rename the trigger.
Example: Assigning a single macro to the Home button of the connected TableMIC microphone:
1. On the Macros tab of the Control Devices page, name and create the macro. Then test, debug, and
save it.
2. If you want this macro to run every time you tap the TableMIC microphone's One Touch button, got the
Audio page and set the One Touch Button mode to Momentary. Otherwise it will run every other time
you tap the button.
3. On the Triggers tab of the Control Devices page, locate One Touch in the list of trigger events, and
select the macro from the list of available actions for Execute Macro On Enter.
To remove macro assignments from a trigger:
Select the X on that trigger's row. This is equivalent to setting both macros to (none).
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Testing Triggers
EASYIP DECODER CONTROL DEVICES PAGE
Just as it can be helpful to test macros when you write them, it can also be helpful to test triggers when you
assign macros to them. The Trigger Testing section is available from both tabs of the Control Devices
page.
To test a trigger:
1. Set Test Mode on. The web interface displays a notification.
2. Select the trigger to run the macro associated with turning the trigger on.
3. Select the trigger again to run the macro associated with turning the trigger off, if there is one.
4. Turn off Test Mode when you finish testing.
Note
Triggers are not available to the control device when Test Mode is selected.
Example: Assigning a Function to the Connected Microphone's Home Button
EASYIP DECODER CAMERA PAGE, CONTROL DEVICES PAGE
In this example, two TableMIC microphones are connected to the EasyIP Decoder. The team that uses the
conference room most frequently has requested that the Home button on the cameras' remote and the
Home buttons on the two microphones should all do the same thing. The remote is normally set to control
the camera that is paired to Input 1 of the EasyIP Decoder.
Tasks to accomplish this:
1. Video Switching page:Select Input 1, set up the shot and color adjustments on the camera, and store
the Home preset.
2. Control Devices page, Macros tab:Create, name, test, and save a new macro that runs the camera
1 home command. For this example, we'll assume you name it Cam1 Home.
3. Control Devices page, Triggers tab: For the OneTouch 1 trigger, click the box in the Execute on
Enter column and select the Cam1 Home macro from the list. Do the same thing for the OneTouch 2
trigger.
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Configuring System Standby Behaviors
EASYIP DECODER SYSTEM PAGE, GENERAL TAB
To set the EasyIP Decoder's standby behavior:
To place the EasyIP Decoder in standby mode when its USB cable is not connected, select "Standby
Device when USB Disconnects."
When this check box is not selected, the decoder only goes to standby mode in response to a command
from the web interface or Telnet connection.
EASYIP DECODER USER INTERFACE PAGE
To set standby behavior for cameras in the directory:
To place the cameras in standby mode along with the EasyIP Decoder, select "Standby Connected
Cameras when EasyIP Decoder Enters Standby."
When this check box is not selected, the camera only goes to standby mode in response to a command
from the remote, web interface, or Telnet connection.
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System Maintenance
This chapter covers maintenance and troubleshooting tasks for the EasyIP system.
What do you need to do? Work with
this device
Go to this page of the
web interface
Save (export) and restore (import) the configuration data Affected
device
System: Firmware
Update firmware or view the current firmware version Affected
device
System: Firmware
Update microphone firmware or view the microphones' current
firmware version
EasyIP
Decoder
System: Firmware
Reboot or restore factory defaults Affected
device
System: Firmware
Camera adjustment: Recalibrate pan and tilt motors Affected
camera
System: Firmware
Locate Vaddio Technical Support contact information Any EasyIP
device
Help
View diagnostic logs Diagnostics
Note
Some of the screen shots of these web interface pages are from the EasyIP Decoder and some are from
the EasyIP 10 camera.
The System pages for the different products are similar to each other, but include product-specific features
as well. For example, the EasyIP 10 camera's System page provides a control to recalibrate the camera's
motors, and the EasyIP Decoder's System page includes a tab for updating the firmware on connected
microphones.
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Saving (Exporting) or Restoring (Importing)a Configuration
SYSTEM PAGE, FIRMWARE TAB
You can import a configuration to several devices of the same type if you need to configure them the same
way. The devices must be of the same model and must have compatible firmware versions installed.
If you need to restore a device's factory default settings, you may want to export the configuration
beforehand so that you can restore customized information.
Device Included Not Included
Camera Home
Presets
Color settings
Speed settings
All devices NTP and time zone information
Room Labels
Hostname
Passwords and other security
settings
To export a configuration:
1. Configure the device with the time zone and room label. If you are working with a camera, store the
presets you need.
2. Export the configuration (Export Data button). The export downloads to your computer as a .dat file. The
filename is the device's hostname.
3. When you are ready to restore the configuration, select Import Data. The web interface prompts you to
browse to the .dat file that will be imported.
To copy the configuration to a different device, do this step from the web interface of the device you
need to configure.
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Installing a Firmware Update
SYSTEM PAGE,EACH EASYIP DEVICE
We release firmware updates from time to time. Some of them will be of interest to your organization;
others might not be. The release notes provided with each update can help you to decide whether to install
the update. The latest firmware and release notes are available on the product's web page at
www.legrandav.com.
Caution
The device must remain connected to power and to the network during the update. Interrupting the update
could make the decoder unusable.
1. Download the firmware and its release notes.
2. Select Choose File, then browse to the downloaded firmware and select it. The filename ends with
.p7m.
3. Select Begin Firmware Update.
4. Read and understand the information in the Confirm dialog box.
5. Select Continue. A progress message box opens. If you are updating a camera, the indicator light on
the front of the camera turns yellow. If the update process presents warnings or error messages, read
them carefully.
The device reboots when the update is complete, and the web interface prompts you to log in again.
Contact Vaddio Technical Support if you encounter any problems with the update.
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Installing a Firmware Update for a Connected Microphone
EASYIP DECODER SYSTEM PAGE, PERIPHERALS TAB
The process to update microphone firmware is similar to the process for updating other devices, but is done
from the EasyIP Decoder.
1. Download the firmware and release notes. Microphone firmware is available on the microphone product
page.
2. Select Choose File and navigate to the firmware file you downloaded.
3. Select the appropriate EasyMic port (1 or 2). You can only update one microphone at a time; this
selection specifies which EasyMic connector the data will flow through.
4. Select Begin Firmware Update.
Rebooting the Device
SYSTEM PAGE,EACH EASYIP DEVICE
This can help if a camera or other device stops responding as you expect. In the device's System Utilities
section, select Reboot.
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Contacting Vaddio Technical Support
HELP PAGE,ANY VADDIO DEVICE
If you can't resolve an issue using your troubleshooting skills (or the Troubleshooting table in this manual),
we are here to help.
You’ll find information for contacting Vaddio Technical Support on the Help screen.
Viewing Diagnostic Logs
DIAGNOSTICS PAGE,EACH EASYIP DEVICE
If you encounter a problem that you can’t solve, your Vaddio technical support representative may ask you
to download and email the event log file available from the Diagnostics screen.
Note
The log may include large numbers of internal events even when no errors have occurred. Rebooting
generates over 100 log entries.
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Operating the System Using the Web Interface
Although the EasyIP 10 cameras have their own web interfaces, the system can be operated from the
EasyIP Decoder, which provides audio controls as well as video input selection and controls for the
selected video input. Instructions and screen shots in this chapter are for the EasyIP Decoder unless
otherwise noted.
You will need to know the device's IP address to use its web interface. You will also need to know the user
password if guest access is not enabled.
To discover the EasyIP Decoder's IP address:
While viewing the USBstream, press the IP Address button on the front of the EasyIP Decoder. The
decoder overlays its IP address and MAC address on the video output. Press the button again to dismiss
the information display.
To access the EasyIP Decoder's web interface:
Enter the IP address or hostname in your browser's address bar. If you use the hostname, you may need to
enter https:// as a prefix to keep the browser from treating it as a search query.
By default, the web interface opens to a login page, but each EasyIP device can be configured to allow non-
administrative access without logging in. Check with the system administrator if you need the credentials
to log in.
The operator's page varies in appearance, depending on the controls that the system administrator sets up
on the active input device.
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Muting Audio or Video
EASYIP DECODER
Audio and video mute controls are available at the top of each page of the EasyIP Decoder's web interface.
nAudio mute disables the microphone inputs and the audio portion of the stream.
nVideo mute disables camera inputs to the EasyIP Decoder, and the USB stream sends blue or black
video.
Note
Remember that video mute provides visual privacy but does not mute the room's microphones. Mute video
and audio if you need complete privacy.
Adjusting Speaker Volume
EASYIP DECODER
Use the Speaker slider or the + and - buttons to set the speaker volume.
Moving the Camera to a Preset Position
EASYIP DECODER OR INDIVIDUAL CAMERA
Use the Preset buttons (if available)to move the camera to any of its programmed positions. Presets are
only available if they have been set in the camera's administrative interface.
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Accessing Camera Controls
EASYIP DECODER
Select Pan/Tilt Controls to open these controls for the selected camera:
nDirectional controls
nHome button
nZoom
nFocus
Moving the Camera Manually
EASYIP DECODER OR INDIVIDUAL CAMERA
Use the arrow buttons for camera pan and tilt.The center button moves the camera to the home position.
Zooming In or Out
EASYIP DECODER OR INDIVIDUAL CAMERA
Use the Zoom + button to zoom in and the Zoom– button to zoom out.
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Telnet Serial Command API
The Vaddio Telnet command API allows an external device such as an AMX or Crestron presentation
system to control the camera. It is also used for writing macros.
By default, Telnet access is disabled on new Vaddio devices. Telnet access must be enabled on the
device. Network connectivity and a Telnet client are also required. Telnet port 23 is used.
In addition to the device-related commands, Telnet session management commands are available – help,
history, and exit.
Note
When you connect via Telnet, you must log in using the admin
account.
Things to know about Telnet:
nThe > character is the command prompt.
nUsing a question mark as a command parameter will bring up a list
of available subcommands or parameters. Example:
camera led ?
get Get the current LED toggle
on Turn the LED on
off Turn the LED off
nCTRL-5 clears the current serial buffer on the device.
Typographical conventions:
nn {x | y | z} – Choose x, y, or z.
nn <variable> – Substitute the desired value here.
nn < x - y > – Valid range of values is from x through y.
nn [optional] – Parameter is not required.
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Telnet Commands Common to the Camera and Decoder:Camera Control
The following commands are valid for the EasyIP Decoder and EasyIP 10 cameras:
ncamera home
ncamera pan
ncamera tilt
ncamera zoom
ncamera focus
ncamera preset
ncamera ccu get/set
ncamera standby
When sending any of these commands to the EasyIP Decoder, you must specify the camera input.
camera home
EASYIP 10
EASYIP DECODER
Moves the camera to its home position.
When sending the command to the EasyIP Decoder, you must specify the camera input.
Synopsis camera <input>*home
*<input> used only when sending commands to the EasyIP Decoder
Options <input> Integer 1 to 4; specifies the camera to control.
Example camera 1 home
OK
>
(Sent from the EasyIP Decoder)Moves the camera paired to input 1 to its home
position.
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camera pan
EASYIP 10
EASYIP DECODER
Moves the camera horizontally.
When sending the command to the EasyIP Decoder, you must specify the camera input.
Synopsis camera <input>* pan {left [<speed>] | right [<speed>] | stop | get | set <position>
[<speed>] }
*<input> used only when sending commands to the EasyIP Decoder
Options <input> Integer 1 to 4; specifies the camera to control.
left Moves the camera left.
right Moves the camera right.
speed <1 - 24> Optional: Specifies the pan speed (integer 1 to
24). Default speed is 12.
stop Stops the camera's horizontal movement.
set <position> Sets the camera's absolute pan position in
degrees, as a floating point value between
approximately -155.00 and 155.00.
This is the minimum range. Individual cameras
may have slightly more travel before they reach
their physical limits.
The camera pan set command blocks
execution of subsequent commands until the
camera reaches the specified position.
get Returns the camera's absolute pan position in
degrees, as a floating point value between
approximately -155.00 (left) and 155.00 (right).
Examples >camera pan left
OK
>
(Sent to the camera) Pans the camera left at the default speed.
>camera 1 pan right 20
OK
>
(Sent to the EasyIP Decoder) Pans the Input 1 camera right using a speed of 20.
>camera pan set -15
OK
>
(Sent to the camera)Pans the camera to 15° left of its centerline at the default
speed.
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camera tilt
EASYIP 10
EASYIP DECODER
Moves the camera vertically.
When sending the command to the EasyIP Decoder, you must specify the camera input.
Synopsis camera <input>*tilt {up [<speed>] | down [<speed>] | stop | get | set <position>
[<speed>] }
*<input> used only when sending commands to the EasyIP Decoder
Options <input> Integer 1 to 4; specifies the camera to control.
up Moves the camera up.
down Moves the camera down.
<speed > Optional: Integer 1 to 20; Specifies the tilt
speed. Default speed is 10.
stop Stops the camera's vertical movement.
set <position> Sets the camera's absolute tilt position in
degrees, as a floating point value between -
30.00 and 93.00.
The camera tilt set command blocks
execution of subsequent commands until the
camera reaches the specified position.
get Returns the camera's absolute tilt position in
degrees, as a floating point value between
approximately -30.00 (down)and 93.00 (up).
Note that the range is 30.00 to -93.00 if Image
Flip is selected.
Examples >camera tilt up
OK
>
(Sent to the camera)Tilts the camera up at the default speed.
>camera 1 tilt down 20
OK
>
(Sent to the EasyIP Decoder)Tilts the specified camera down at a speed of 20.
>camera tilt set -5
OK
>
(Sent to the camera) Tilts the camera 5° down from level at the default speed.
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camera zoom
EASYIP 10
EASYIP DECODER
Moves the camera in toward the subject or out away from the subject.
When sending the command to the EasyIP Decoder, you must specify the camera input.
Synopsis camera <input>* zoom {in [<speed>] | out [<speed>] | stop | get | set <position>}
*<input> used only when sending commands to the EasyIP Decoder
Options <input> Integer 1 to 4; specifies the camera to control.
in Zooms the camera in.
out Zooms the camera out.
<speed> Optional:Integer 1 to 7; specifies the zoom
speed.
stop Stops the camera's zoom movement.
set Sets the camera's zoom level as a floating
point value between 1.00 and 10.00.
get Returns the camera's zoom setting as a
floating point value between 1.00 and 10.00.
<zoom> Integer 1 to 10; specifies the zoom level.
Examples >camera zoom in
OK
>
(Sent to the camera) Zooms the camera in at the default speed.
>camera 2 zoom set 7
OK
>
(Sent to the EasyIP Decoder) Zooms camera 2 to zoom level 7.
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camera focus
EASYIP 10
EASYIP DECODER
Changes the camera focus.
When sending the command to the EasyIP Decoder, you must specify the camera input.
Synopsis camera <input>* focus {near [<speed>] | far [<speed> | stop | mode {get | auto |
manual} }
*<input> used only when sending commands to the EasyIP Decoder
Options <input> Integer 1 to 4; specifies the camera to control.
near Brings the focus nearer to the camera. Can
only be used when camera is in manual mode.
far Moves the focus farther from the camera. Can
only be used when camera is in manual mode.
<speed> Optional: integer (1 to 8) specifies the focus
speed.
mode [get | auto | manual] Returns the current focus mode, or specifies
automatic or manual focus.
stop Stops the camera's focus movement.
Examples camera focus near 2
OK
>
(Sent to the camera)Brings the focus near at a speed of 2.
camera 2 focus mode get
auto_focus: on
OK
>
(Sent to the EasyIP Decoder) Returns the current focus mode of the Input 2
camera.
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camera preset
EASYIP 10
EASYIP DECODER
Moves the camera to the specified preset, or stores the current camera position.
When sending the command to the EasyIP Decoder, you must specify the camera input.
Synopsis camera <input>*preset {recall | store} [1 - 16] [save-ccu]
*<input> used only when sending commands to the EasyIP Decoder
Options <input> Integer 1 to 4; specifies the camera to control.
recall <1 - 16> Moves the camera to the specified preset.
store <1 - 16> Stores the current camera position as the
specified preset.
save-ccu Optional: Saves the current CCU (color and
lighting) settings as part of the preset. If not
specified, the last color settings are used when
recalled.
Examples >camera preset recall 3
OK
>
(Sent from the camera)Moves the camera to preset 3.
>camera 3 preset store 1
OK
>
(Sent from the EasyIP Decoder) Saves the Input 3 camera's current position as
preset 1.
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camera ccu get
EASYIP 10
EASYIP DECODER
Returns CCU (lighting and color) information.
When sending the command to the EasyIP Decoder, you must specify the camera input.
Synopsis camera <input>*ccu get <param>
*<input> used only when sending commands to the EasyIP Decoder
Options <input> Integer 1 to 4; specifies the camera to control.
auto_iris Returns the current auto-iris state (on or off).
auto_white_balance Returns the current auto white balance state
(on or off).
backlight_compensation Returns the current backlight compensation
state (on or off).
blue_gain Returns the blue gain value (integer 0 to 255).
chroma Returns the chroma value (integer 0 to 14).
detail Returns the detail value (integer 0 to 15).
gain Returns the gain value (integer 0 to 11).
iris Returns the iris value (integer 0 to 11).
red_gain Returns the red gain value (integer 0 to 255).
gamma Returns gamma (integer -16 to 64)
wide_dynamic_range Returns the current Wide Dynamic Range
state (on or off).
all Returns all current CCU settings.
Examples >camera ccu get iris
iris 6
OK
>
(Sent to the camera)Returns the current red gain value.
>camera 1 ccu get all
auto_iris on
auto_white_balance on
backlight_compensation off
blue_gain 0
chroma 5
detail 8
gain 1
gamma -4
iris 11
red_gain 0
wide_dynamic_range off
OK
>
(Sent to the EasyIP Decoder) Returns current CCU settings for the Input 1 camera.
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camera ccu set
EASYIP 10
EASYIP DECODER
Sets the specified CCU (lighting) information.
When sending the command to the EasyIP Decoder, you must specify the camera input.
Synopsis camera <input>* ccu set <param> <value>
*<input> used only when sending commands to the EasyIP Decoder
Options <input> Integer 1 to 4; specifies the camera to control.
auto_iris {on | off} Sets the auto-iris state (on or off). Auto-iris
disables manual iris and gain when it is on.
auto_white_balance {on | off} Sets the auto white balance state (on or off).
Auto white balance overrides red gain and blue
gain manual settings.
backlight_compensation {on
| off}
Sets the backlight compensation state (on or
off). Can only be used when wide dynamic
range is off.
blue_gain <0..255> Sets the blue gain (integer 0 to 255). Can only
be used when auto white balance is off.
chroma <0..14> Sets the chroma (integer 0 to 14).
detail <0..15> Sets the detail (integer 0 to 15).
gain <1..11> Sets gain (integer 1 to 11). Can only be used
when auto-iris is off.
gamma <-16..64> Sets the gamma (integer -16 to 64)
iris <0..11> Sets the iris (integer 0 to 11). Can only be used
when auto-iris is off.
red_gain <0..255> Sets the red gain (integer 0 to 255). Can only be
used when auto white balance is off.
wide_dynamic_range {on | off} Sets Wide Dynamic Range on or off. Can only
be used when backlight compensation is off.
Examples >camera ccu set auto_iris off
OK
>
(Sent to the camera)Turns off auto-iris, returning the camera to manual iris control.
>camera 1 ccu set red_gain 10
OK
>
(Sent to the EasyIP Decoder)Sets red gain to 10 for the Input 1 camera.
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camera standby
EASYIP 10
EASYIP DECODER
Set or change camera standby status.
When sending the command to the EasyIP Decoder, you must specify the camera input.
Synopsis camera <input>* standby {get | off | on | toggle }
*<input> used only when sending commands to the EasyIP Decoder
Options <input> Integer 1 to 4; specifies the camera to control.
get Returns the camera's current standby state.
off Brings the camera out of standby (sleep) mode.
on Stops video and puts the camera in standby
mode.
toggle Changes the camera's standby state - if it was
not in standby mode, it enters standby; if it was
in standby mode, it "wakes up."
Examples >camera standby off
OK
>
(Sent to the camera)Brings the camera out of standby mode.
>camera 3 standby get
standby: on
OK
>
(Sent to the EasyIP Decoder)Returns the current standby state of the specified
camera.
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Telnet Commands Specific to the EasyIP Decoder: System Controls and
Management
The following commands are valid for the EasyIP Decoder. They are not available on the EasyIP 10
camera.
naudio mute
naudio volume
ncamera authenticate
ncamera comm host
nvideo source
nvideo type
ntrigger
nstreaming settings get
audio mute
EASYIP DECODER ONLY
Gets or sets the mute status of the specified audio channel.
Synopsis audio < channel > mute {get | on | off | toggle }
Channels master Applies the command to all audio channels.
easy_mic_1
easy_mic_2
Applies the command to the external
microphone connected to the specified
EasyMic port.
usb_playback Applies the command to the audio portion of the
incoming (far-end) USB stream
line_out_1 Applies the command to the audio from the
connected speaker.
usb_record Applies the command to the outbound (near-
end) audio portion of the USB stream
Options get Returns the current mute status of the specified
channel.
on Mutes the audio for the specified channel.
off Unmutes the audio for the specified channel.
toggle Changes the mute state for the specified
channel – unmutes if it was muted, mutes if it
was not.
Examples >audio line_out_1 mute get
mute: off
OK
>
Returns the current mute state of the device connected to audio line out 1. Mute is
off, so the audio is on.
>audio master mute on
OK
>
Mutes all audio.
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audio volume
EASYIP DECODER ONLY
Gets or sets the volume of the specified audio channel.
Synopsis audio < channel > volume {get | up | down | set }
Channels master Applies the command to all audio channels.
easy_mic_1
easy_mic_2
Applies the command to the external
microphone connected to the specified
EasyMic port.
usb_playback Applies the command to the audio portion of the
incoming (far-end) USB stream
line_out_1 Applies the command to the audio from the
connected speaker.
usb_record Applies the command to the outbound (near-
end) audio portion of the USB stream
Options get Returns the current volume of the specified
channel.
up Increases the volume of the specified channel.
down Reduces the volume of the specified channel.
set Sets the volume of the specified channel.
Examples audio line_in_1 volume set -5
OK
>
Sets -5 dB as the volume for the device connected to the Line In 1 port.
audio line_out_1 volume get
volume -10.0 dB
OK
>
Returns the current volume for the speaker connected to the line out port.
camera authenticate
EASYIP DECODER ONLY
Authenticate to a camera in the directory.
Synopsis camera <input> authenticate <password>
Options <input> Integer 1 to 4; specifies which camera input to
authenticate.
<password> The camera's admin password.
Examples >camera 1 authenticate ********
OK
>
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camera comm host
EASYIP DECODER ONLY
Directory operations – get the IP address of the device at the specified input, add or delete a device.
Synopsis camera <input> comm host {get | set <host> | unset }
Options <input> Integer 1 to 4; specifies which input to manage.
get Returns the IP address of the device at this
input.
set <host> Set this input to the IP address of an input
device. Equivalent to adding a device to the
directory using the web interface.
unset Delete the IP address information for the
specified input. Equivalent to deleting a device
from the directory using the web interface.
Examples >camera 1 comm host get
host: 10.30.240.160 (connected)
OK
>
video source
EASYIP DECODER ONLY
Gets or sets the decoder's video source.
Synopsis video source {get | set <input> }
Options get Returns the video input that is currently
selected.
set Sets the video input that is currently selected.
<input1..input4> Specifies the video input.
Examples >video source get
source: input2
OK
>
Returns the video input that is currently selected, Input 2.
>video source set input1
OK
>
Sets Input 1 as the selected video source.
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video type
EASYIP DECODER ONLY
Gets or sets the type of video associated with the specified input device.
Synopsis video <input> type {get | set {camera | video }}
Options <input1..input4> Specifies the input device.
get Returns the input device's video type.
set Sets the input device's video type.
camera Specifies the input device as a camera.
video Specifies the input device as a video input
other than a camera.
Examples >video input1 get
input type: camera
OK
>
Returns the type of device at input 1.
trigger
EASYIP DECODER ONLY
Turn an existing trigger on or off. This command has no effect if the specified trigger has not been defined.
Note
If the web interface's macro/trigger test mode is in use, this command may return parse errors.
Synopsis trigger <index> {off | on }
Parameters <index> The trigger index (identifier) – integer 1 to 50.
{off | on} Set the state of the trigger.
Example > trigger 3 on
OK
Turns trigger 3 on.
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streaming settings get
EASYIP DECODER ONLY
Retrieves USB streaming settings. Except for the UVC Extensions_Enabled setting, these are
automatically negotiated with the conferencing client.
Synopsis streaming settings get
Parameters USB Active True if a USB stream is present; false if not.
USB Device The USB Device Name currently assigned.
USB Frame Rate Frame rate for the USB stream (negotiated with
conferencing client). 0 when no USB stream is
present.
USB Resolution Resolution of the USB stream (negotiated with
conferencing client). 0x0 when no USB stream
is present.
USB Version 2 or 3, as negotiated with the conferencing
client.
UVC Extensions_Enabled Allow or disable far-end control of the camera.
Example >streaming settings get
USB Active false
USB Device EasyIP Decoder
USB Frame_Rate 0
USB Resolution 0x0
USB Version 3
UVC Extensions_Enabled true
OK
>
Returns the current streaming settings.
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Telnet Commands Specific to the EasyIP 10 Camera
The following commands are valid for the EasyIP 10 camera. They are not available on the EasyIP
Decoder.
ncamera led
ncamera icr
ncamera recalibrate
nvideo mute
camera led
EASYIP 10 ONLY
Set or change the behavior of the indicator light.
Synopsis camera led {get | off | on }
Options get Returns the indicator light's current state (on or
off).
off Disables the indicator light.
on Enables the indicator light.
Examples >camera led off
OK
>
Disables the indicator light. When the LED is off, you cannot tell by looking at the
camera whether it is sending video.
>camera led get
led: on
OK
>
Returns the current state of the indicator light.
camera icr
EASYIP 10 ONLY
Gets or sets the state of the camera's IR cut filter.
Synopsis camera icr {get | on | off }
Options get Returns the IRcut filter mode.
on Sets the IR cut filter on.
off Sets the IR cut filter off.
Examples camera icr get
IR(Cut) filter off(In)
>
Returns the current IR cut filter state (off, in this case).
camera icr on
OK
>
Sets the IR cut filter on.
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camera recalibrate
EASYIP 10 ONLY
Recalibrates the pan and tilt motors. This is typically done in response to a motor fault indication or error
message.
Synopsis camera recalibrate
Example >camera recalibrate
OK
>
video mute
EASYIP 10 ONLY
Gets or sets the camera's video mute status. When video is muted, the USB stream displays as a blue
screen. This can be desirable when preparing the room, or when privacy is needed.
Synopsis video mute {get | off | on | toggle}
Options get Returns the current video mute status.
off Unmutes the video. (Normal video resumes.)
on Mutes the video. (Blue screen)
toggle Changes the camera's video mute status.
Examples >video mute get
mute: off
OK
>
Returns video mute status.
>video mute on
OK
>
Transmits blue or black video.
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Telnet Commands Common to All Vaddio Devices: Network and System
The following commands are valid for all Vaddio devices:
nnetwork settings get
nnetwork ping
nsystem reboot
nsystem factory-reset
nversion
network settings get
ANY DEVICE
Returns the device's MAC address and current network settings.
Synopsis network settings get
Example network settings get
Name eth0:WAN
MAC Address 00:1E:C0:F6:CA:7B
IP Address 192.168.1.67
Netmask 255.255.255.0
VLAN Disabled
Gateway 192.168.1.254
OK
>
network ping
ANY DEVICE
Sends an ICMP ECHO_REQUEST to the specified hostname or IP address.
Synopsis network ping [count <count>] [size <size>] <string>
Options count The number of ECHO_REQUEST packets to
send. Default is five packets.
size The size of each ECHO_REQUEST packet.
Default is 56 bytes.
<string> The hostname or IP address where the ECHO_
REQUEST packets will be sent.
Examples >network ping 192.168.1.66
PING 192.168.1.66 (192.168.1.66): 56 data bytes
64 bytes from 192.168.1.66: seq=0 ttl=64 time=0.476 ms
64 bytes from 192.168.1.66: seq=1 ttl=64 time=0.416 ms
64 bytes from 192.168.1.66: seq=2 ttl=64 time=0.410 ms
64 bytes from 192.168.1.66: seq=3 ttl=64 time=0.410 ms
64 bytes from 192.168.1.66: seq=4 ttl=64 time=3.112 ms
--- 192.168.1.66 ping statistics ---
5 packets transmitted, 5 packets received, 0% packet loss
round-trip min/avg/max = 0.410/0.964/3.112 ms
>
Sends five ECHO_REQUEST packets of 56 bytes each to the host at 192.168.1.66.
>network ping count 10 size 100 192.168.1.1
Sends 10 ECHO_REQUEST packets of 100 bytes each to the host at 192.168.1.1.
The command returns data in the same form as above.
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system reboot
ANY DEVICE
Reboots the device either immediately or after the specified delay. Note that a reboot is required when
resetting the device to factory defaults (system factory-reset).
Synopsis system reboot [<seconds>]
Options <seconds> The number of seconds to delay the reboot.
Examples >system reboot
OK
>
The system is going down for reboot NOW!p-decoder-D8-80-39-62-A7-C5
Reboots the device immediately.
>system reboot 30
Reboots the system in 30 seconds. The response is in the same form; the system
message appears at the end of the delay.
system factory-reset
ANY DEVICE
Gets or sets the factory reset status. When the factory reset status is on, the device resets to factory
defaults on reboot.
Synopsis system factory-reset {get | on | off}
Options get Returns the device's current factory reset
status.
on Enables factory reset on reboot and returns he
device's current factory reset status.
off Disables factory reset on reboot and returns he
device's current factory reset status.
Examples >system factory-reset get
factory-reset (software): off
factory-reset (hardware): off
OK
>
Returns the factory reset status.
This evaluates the most recent system factory-reset on or off command, if
one has been received.
>system factory-reset on
factory-reset (software): on
factory-reset (hardware): off
OK
>
Enables factory reset upon reboot.
Note
This command does not initiate a factory reset. The factory reset takes place on the
next reboot.
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version
ANY DEVICE
Returns the current firmware version.
Synopsis version
Example >version
Audio 1.04
Commit c867266822c63caa1fd2a6cec76f641068af509
System Version EasyIP Decoder 1.0.0
USB 01.02.00
OK
>
Telnet Information and Session Management Commands
The following commands are available on all Vaddio devices for Telnet help and session management:
nhistory
nhelp
nexit
history
ANY DEVICE
Returns the most recently issued commands from the current Telnet session. Since many of the programs
read user input a line at a time, the command history is used to keep track of these lines and recall historic
information.
Synopsis history <limit>
Options <limit> Integer value specifying the maximum number
of commands to return.
Examples history
Displays the current command buffer.
history 5
Sets the history command buffer to remember the last 5 unique entries.
Additional
information
You can navigate the command history using the up and down arrow keys.
This command supports the expansion functionality from which previous
commands can be recalled from within a single session. History expansion is
performed immediately after a complete line is read.
Examples of history expansion:
* !! Substitute the last command line.
* !4 Substitute the 4th command line (absolute as per ’history’ command)
* !-3 Substitute the command line entered 3 lines before (relative)
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help
ANY DEVICE
Displays an overview of the CLI syntax.
Synopsis help
Example help
exit
ANY DEVICE
Ends the command session and closes the socket.
Synopsis exit
Example exit
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Specifications
Specifications are subject to change without notice.
EasyIP Decoder
USB Streaming, Audio, and Control
USB Stream Video and Audio
Up to 1080p/60 Resolution (Full
HD)
Input Power PoE+
USB Audio
(record, playback)
2 Channel (UAC)
16-bit resolution
48 KHz sample rate
EasyMic Inputs
(2 channels
available)
RJ-45
12V, bidirectional
balanced
Audio Line Out 4-pin Phoenix type terminal block
Impedance: 50 ohms
Frequency response 20Hz - 20KHz
THD + noise < 0.02%
Maximum output level +12 dBu differential audio
Control Web interface, Telnet
Physical and Environmental
Height 1.72 in. (4.4 cm) Operating temperature 0°C to +40°C (32°F to 104°F)
Width 8.38 in. (21.3 cm) Operating humidity (relative) 20% to 80% non-condensing
Depth 6.0 in. (15.2 cm) Storage temperature -5°C to +60° C (23°F to 140°F)
Weight 2.65 lb.(1.26 kg) Storage humidity (relative) 20% to 80% non-condensing
EasyIP 10 Camera
Camera and Image
Image device 1/2.8-type Exmor CMOS
sensor
Pixels 2.14 million (effective)
Pan angle and speed ± 155°, up to 90°/sec Tilt angle and speed +90° -30°, up to 90°/sec
Lens and horizontal FOV 10x optical zoom, 67.0° wide to 7.6° tele, f=3.8mm to 38mm, F1.8 to F3.4
Min. working distance 10mm (wide), 1.0m (tele) Min. illumination 100+ lux recommended
Aperture/detail 16 steps Gain Auto or manual
Backlight compensation On or off White balance Auto, manual, One-Push
Focusing system Auto or manual Noise reduction On or off
Sync system Internal S/N ratio Over 50 dB
Remote management Web interface, Telnet Power PoE+
Physical and Environmental
Height 6.3 in. (16.3 cm) Operating temperature 0°C to +40°C (32°F to 104°F)
Width 6.1 in. (15.5 cm) Operating humidity (relative) 20% to 80% non-condensing
Depth 5.5 in. (14.5 cm) Storage temperature -5°C to +60° C (23°F to 140°F)
Weight 3.0 lb.(1.36 kg) Storage humidity (relative) 20% to 80% non-condensing
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Troubleshooting and Care
When the system doesn't behave as you expect, use this table to determine whether it's time to call Vaddio
Technical Support.
System and Power issues
What is it doing? Possible causes Check and correct
All the devices in the EasyIP
system are unresponsive.
The PoE+ switch is turned off,
or is not connected to power.
Make sure the PoE+ switch has power
and is turned on.
The PoE+ switch is bad. Contact your reseller or Vaddio
Technical Support.
One camera is unresponsive.
The light on the front is off and
no video is available.
The camera cable is bad. Check using a known good cable.
The camera is connected to a
non-functional port on the
PoE+ switch.
Try another PoE+ port.
The camera is bad. Contact your reseller or Vaddio
Technical Support.
Cameras have power but the
decoder is unresponsive.
The decoder is connected to a
non-functional port on the
PoE+ switch.
Try another PoE+ port.
Camera
What is it doing? Possible causes Check and correct
The light on the front of the
camera is off but it responds to
controls.
The status light is turned off.
This is normal.
You can turn the light on again using the
LED On setting on the General tab of
the System page, or using the Telnet
command camera led on.
The camera is not responding
to controls and the light is
yellow.
A firmware update is in
progress.
This is normal.
Wait a few minutes, and try again when
the light turns blue.
The camera does not respond
to the remote, but it can be
controlled using the web
interface.
The remote is not using the
same IR channel as the
camera.
Push the Camera Select 1 button on
the remote. Try Camera Select 2
The batteries in the remote are
dead.
Put new batteries in the remote.
The batteries were installed
incorrectly in the remote.
Install the batteries as shown in the
diagram inside the remote.
The camera does not appear in
the decoder's list of inputs.
The camera is not paired to the
decoder.
Add the camera to the decoder's
directory. See Setting Up the Directory.
The camera is not listed among
the available cameras.
The camera and decoder are on
different subnets.
Add the camera to the directory by
entering its IP address manually.
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Audio
What is it doing? Possible causes Check and correct
No audio from the speaker (far-
end audio)
Far-end microphone is muted
(the conferencing window may
show a mute icon for that site's
microphone)
Ask the participants at that site to
unmute their microphone.
Speaker is not connected. Check all connections carefully.
Speaker volume is turned all
the way down.
You checked that first, right?
Far end reports that they can't
hear you. (No near-end audio)
Microphone is not connected. Check all connections carefully.
Your microphone is muted. Unmute your microphone.
Status Indicator Light
The light in the camera's base indicates its current state.
nBlue – Camera is active
nPurple – Standby mode or booting
nYellow – Firmware update is in progress
nBlinking red – Video mute is on (UC color scheme)
nBlinking yellow – Motor out of calibration
Caution
Do not disconnect either end of the camera cable while the indicator is yellow, showing a firmware update
in progress. Interrupting a firmware update can make the camera unusable.
Note
The camera's status indicator light can be configured to remain off when the camera is powered up. The
camera may be sending video even if the light is off.
Correct a Motor Calibration Error
If the web interface presents an error message about the motors, or if the camera's status light is blinking
yellow, you will need to reset the pan and tilt motors.
To reset the pan and tilt motors using the IR Remote Commander:
Point the remote at the camera and press the Pan-Tilt Reset button.
Note:
Because the infrared pulse from the remote is not a tight beam, this may cause other cameras in the room
to do a pan-tilt reset at the same time.
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To reset the pan and tilt motors from the web interface:
AFFECTED EASYIP 10 CAMERA – CAMERA PAGE
AFFECTED EASYIP 10 CAMERA – SYSTEM PAGE
1. On the Camera Controls page, select Settings to open the pan and tilt settings box;
OR
On the System page, go to the Firmware tab if you are on a different tab.
2. Select Pan-Tilt Reset. The motors recalibrate. This takes a few seconds.
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Restoring Factory Default Settings
This returns the device to its original state. If you export the device's configuration before restoring factory
defaults, you will be able to restore the room label, time zone information, and home information by
importing the configuration afterward.
Note
Because restoring factory defaults returns the product to a "like new" condition, you will need to do the
initial device set-up after you restore factory defaults.
From the web interface: Log on using the admin account, go to the System page's Firmware tab, and
select Restore Factory Settings.
From the Vaddio Deployment Tool: Locate the device, select it in the Name column to open its detail
page, and select Restore Factory Defaults from the Controls list.
This tool is available as a free download at https://info.legrandav.com/VaddioDeploymentTool.
From the device (EasyIP Decoder only):Press and hold the IP address button while disconnecting and
then reconnecting the network/PoE+ cable.
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Operation, Storage, and Care
For smears or smudges on the product, wipe with a clean, soft cloth. Use a lens cleaner on the lens. Do not
use any abrasive chemicals.
Keep this device away from food and liquids.
Do not operate or store the device under any of the following conditions:
nTemperatures above 40° C (104° F) or below 0° C (32° F)
nHigh humidity, condensing or wet environments
nInclement weather
nSevere vibration
nUnder the sea, in an octopus's garden
nDry environments with an excess of static discharge
Do not attempt to take this product apart. There are no user-serviceable components inside.
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Glossary
AEC
Acoustic echo cancellation. Audio processing that subtracts the far-end (speaker) audio from the sound
that your microphone picks up.
auto white balance
A setting that allows the camera to manage color adjustments automatically.
backlight compensation
A setting that reduces contrast to adjust for bright light behind the main subject of the shot.
chroma
A setting that adjusts color intensity.
detail
A setting that adjusts image sharpness. If detail is set too low, the image may appear unrealistically
smooth.
DHCP
Dynamic Host Configuration Protocol. A network management protocol that assigns an IP address to a
device automatically when it is connected to the network.
DIP switches
An array of switches designed for installation on a circuit board. (DIP = Dual Inline Package; refers to
the physical form.) Our web interface has virtual ones because we miss the real ones.
EasyMic
Vaddio's proprietary connectivity standard for conferencing microphones.
echo cancellation
Audio processing that subtracts the far-end (speaker) audio from the sound that your microphone picks
up.
far end
(conferencing) A location in the conference other than the one where you are. Far-end video is what
you typically see in a conference – the people at the other end of the call.
Field of View (FOV)
How wide the video image is. Vaddio measures horizontal field of view. Some manufacturers use
diagonal field of view, which yields a bigger number for the same actual image area. Tilt your head to
one side and diagonal FOV will make sense.
flombodulator
A technically complex item the name of which you can't recall at the moment.
frame rate
The number of output video frames per second. Different outputs (such as the IP stream and the USB
stream) may use different frame rates. For streaming, higher frame rates use more bandwidth.
full-duplex
Simultaneous two-way (or multi-way) audio; conference participants at the near end can talk and still
hear the participants at the far end(s), as in a face-to-face meeting.
gamma
A setting that adjusts the range (gray density) between bright areas and shadows.
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gateway
Network information automatically assigned in a DHCP network. If installing equipment on a non-
DHCP network, get this information from the network administrator.
HID audio controls
(Human Interface Device) Controls to enable conference participants to use the conferencing client to
control the audio.
home (camera)
The settings to which the camera returns after a reboot or on exiting standby mode. Depending on the
camera's capabilities, home may include zoom, color and lighting settings, and pan/tilt position.
HTTP
HyperText Transfer Protocol. The magic that makes websites work.
HTTPS
HyperText Transfer Protocol Secure. The magic that uses encryption to make websites work securely.
See SSL certificate for more information.
IP address
Where a given device is on the IP network, logically. The IP address enables the network to route data
to the right device – and that's the reason IP address conflicts are bad.
IP address conflict
Two or more devices attempting to use the same IP address on a network. Results are unpredictable
but never good. You don't need to worry about this if you're not using static IP addresses.
LED
Light-Emitting Diode. An indicator light.
macro
A defined sequence of commands that a device performs in response to a trigger event.
near end
(conferencing) Your location in a conference. When you mute the video, your camera stops sending
near-end video.
NTP
Network Time Protocol. Ensures that NTP-enabled devices on the network all show the same system
time, so timestamps are accurate.
pairing
The process of "teaching" two specific devices to recognize each other. Pair cameras to the EasyIP
Decoder on its Directory page.
PoE, PoE+, PoE++
Power over Ethernet; a means of powering a device using its network connection. Requires a PoE (+)
(++) switch or a mid-span power injector. PoE+ and PoE++ deliver more power than PoE.
preset
A stored camera position. Contains pan, tilt, and zoom position; may also include color settings.
RCLB
Really Cool Logo Badge. A visual cue that the device is a genuine Vaddio product. Accept no
substitutes!
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resolution
1. The image size. For Vaddio cameras, resolution is expressed in terms of digital TV standards, with
1080p being the default in most cases. Resolution and frame rate are set together on Vaddio cameras.
2. The thing that usually flies out the window by January 10th.
Richard
The reason there are cats (well, pictures of cats) in this manual.
soft conferencing client
A conferencing application (such as Zoom, Google Hangouts, or Skype for Business) that uses a
computer rather than requiring a conferencing codec.
SSL certificate
A file used with HTTPS proving that a web page really originates from its purported source. If you
enable or require HTTPS on a camera or other device without installing an SSL certificate, your
browser will pop up security warnings when you try to browse to the device's web interface.
subnet mask
Network information automatically assigned in a DHCP network. If installing equipment on a non-
DHCP network, get this information from the network administrator.
trigger
An event, such as pressing the Home button on a connected TableMIC, that can be associated with a
macro (defined command sequence). Devices that originate trigger events are sometimes called
triggers or trigger devices.
UAC drivers
(Universal Audio Class) Standard USB audio drivers used by Vaddio conferencing products with audio
capabilities.
UCC, UC conferencing
Unified Communications Conferencing; refers to soft-client conferencing (such as Zoom or Skype for
Business) using a computer with USB-connected peripherals.
USB 2
An older, lower-speed USB protocol; good for audio but offers lower maximum resolutions for video
conferencing. USB 2 products can be connected to USB 2 or USB 3 ports on your computer.
USB 3
A high-speed USB protocol, capable of handling high-quality video and audio as in conferencing
applications. USB 3 products should be connected to USB 3 ports; performance may be degraded
otherwise.
USB playback
Audio from other sites (far-end audio) in a conference call.
USB record
Audio from your site (near-end audio) in a conference call.
UVC drivers
(Universal Video Class) Standard USB video drivers used by Vaddio cameras. They're the reason your
computer doesn't have to stop and download a driver when you connect your new Vaddio USB camera
to it.
UVC extensions
Controls in UVC drivers to allow participants at the far end of a conference to control your camera, if it
processes UVC commands. The administrator may choose to disable these.
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Compliance and Conformity Statements
Compliance testing was performed to the following regulations:
FCC Part 15 (15.107, 15.109), Subpart B Class A
ICES-003, Issue 54: 2012 Class A
EMC Directive 2014/30/EU Class A
EN 55032: 2015 Class A
EN 55024: November 2010 Class A
IEC 60950-1:2005 (2nd Edition); Am 1: 2009 + Am 2: 2013 Safety
EN 60950-1: 2006 + A11: 2009 + A1: 2010 + A12: 2011 + A2: 2013 Safety
IEC 62368-1:2014 (2nd Edition) Safety
FCC Part 15 Compliance
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
Part 15, Subpart B, of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with
the instruction manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the user will be required
to correct the interference at his/her own expense.
Operation is subject to the following two conditions: (1) This device may not cause
interference, and (2) This device must accept any interference including interference that
may cause undesired operation of the device.
Changes or modifications not expressly approved by Vaddio can affect emission
compliance and could void the user’s authority to operate this equipment.
ICES-003 Compliance
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus
set out in the Radio Interference Regulations of the Canadian Department of Communications.
Le présent appareil numérique n’emet pas de bruits radioélectriques
dépassant les limites applicables aux appareils numériques de la classe A
préscrites dans le Règlement sur le brouillage radioélectrique édicté par le ministère des Communications
du Canada.
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European Compliance
This product has been evaluated for Electromagnetic Compatibility under the EMC Directive for Emissions
and Immunity and meets the requirements for a Class A digital device. In a domestic environment this
product may cause radio interference in which case the user may be required to take adequate measures.
Standard(s) To Which Conformity Is Declared:
EMC Directive 2014/30/EU
EN 55032: 2015 – Conducted and Radiated Emissions
EN 55024: November 2010 – Immunity
IEC 60950-1: 2005 (2nd Edition); Am 1: 2009 + Am 2: 2013 – Safety
EN 60950-1: 2006 + A11: 2009 + A1: 2010 + A12: 2011 + A2: 2013 – Safety
IEC 62368-1: 2014 (2nd Edition) – Safety
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81
Warranty and Return Policy
Hardware warranty: Two (2) year limited warranty on all parts and labor for Vaddio manufactured products.
Vaddio warrants its manufactured products against defects in materials and workmanship for a period of
two years from the day of purchase, to the original purchaser, if Vaddio receives notice of such defects
during the warranty. Vaddio, at its option, will repair or replace products that prove to be defective. Vaddio
manufactures its hardware products from parts and components that are new or equivalent to new in
accordance with industry standard practices.
Exclusions: The above warranty shall not apply to defects resulting from improper or inadequate
maintenance by the customer, customers applied software or interfacing, unauthorized modifications or
misuse, mishandling, operation outside the normal environmental specifications for the product, use of the
incorrect power supply, modified power supply or improper site operation and maintenance. OEM and
special order products manufactured by other companies are excluded and are covered by the
manufacturer’s warranty.
Vaddio Customer Service: Vaddio will test, repair, or replace the product or products without charge if the
unit is under warranty. If the product is out of warranty, Vaddio will test then repair the product or products.
The cost of parts and labor charge will be estimated by a technician and confirmed by the customer prior to
repair. All components must be returned for testing as a complete unit. Vaddio will not accept responsibility
for shipment after it has left the premises.
Vaddio Technical Support: Vaddio technicians will determine and discuss with the customer the criteria
for repair costs and/or replacement. Vaddio Technical Support can be contacted by email at
support@vaddio.com or by phone at one of the phone numbers listed on support.vaddio.com.
Return Material Authorization (RMA) number: Before returning a product for repair or replacement
request an RMA from Vaddio’s technical support. Provide the technician with a return phone number, e-
mail address, shipping address, product serial numbers and original purchase order number. Describe the
reason for repairs or returns as well as the date of purchase. See the General RMA Terms and Procedures
section for more information. RMAs are valid for 30 days and will be issued to Vaddio dealers only. End
users must return products through Vaddio dealers. Include the assigned RMA number in all
correspondence with Vaddio. Write the assigned RMA number clearly on the shipping label of the box when
returning the product. All products returned for credit are subject to a restocking charge without exception.
Special order products are not returnable.
Voided warranty: The warranty does not apply if the original serial number has been removed or if the
product has been disassembled or damaged through misuse, accident, modifications, use of incorrect
power supply, use of a modified power supply or unauthorized repair.
Shipping and handling: Vaddio will not pay for inbound shipping transportation or insurance charges or
accept any responsibility for laws and ordinances from inbound transit. Vaddio will pay for outbound
shipping, transportation, and insurance charges for all items under warranty but will not assume
responsibility for loss and/or damage by the outbound freight carrier. If the return shipment appears
damaged, retain the original boxes and packing material for inspection by the carrier. Contact your carrier
immediately.
Products not under warranty: Payment arrangements are required before outbound shipment for all out of
warranty products.
General RMA Terms and Procedures: RMA’s are valid for 30 days and will be issued to Vaddio dealers
only.
nEnd users must return products through Vaddio dealers.
nBefore a defective product can be authorized to send in for repair, it must first go through the
troubleshooting process with a member of the Vaddio Technical Support team.
nProducts authorized for repair must have a valid RMA (Return Material Authorization) number.
oVaddio RMA Team will issue the RMA number.
oAn RMA number is to be included in all correspondence with Vaddio.
oThe RMA number must appear clearly on the shipping label (not the box) when the product is
returned.
oA packing slip must be included on the inside of the box with the RMA number listed and reason for
RMA return.
nProducts received at Vaddio that do not have a valid RMA number clearly marked on the outside of the
shipping container may be refused and returned to sender.
nBoxes showing external damage will be refused and sent back to the sender regardless of the clearly
marked RMA number and will remain the responsibility of the sender.
RMA Charges (Restocking): All qualified returns must be made in unopened, original packaging with all
original materials.
nInitial shipments of equipment that are refused upon attempted delivery, for any reason, are subject to
restocking charges.
nThe Dealer has up to 60 days from the date of purchase to return Vaddio product for credit for future
purchases of Vaddio product only.
nThe Dealer has 61 to 90 days from the date of purchase to return Vaddio product with a 15% restocking
fee or $50.00 fee, whichever amount is greater
nThe Dealer has up to 30 days from the date of purchase to return OEM and other manufacturer’s
products with a 15% restocking fee or $50.00 fee, whichever amount is greater.
nNOTE: Special Order products from other manufacturers (identified in the Vaddio Price Guide as
noncancelable, nonreturnable and not refundable) are not eligible for advance replacement from Vaddio.
Advance Replacement Policies: For Vaddio manufactured products, advance replacement will be
provided for up to one (1) year after the initial shipment of products.
nNOTE: OEM and other manufacturer’s products are excluded from the Vaddio advance replacement
policy. Advance replacement will be provided for up to 30 days after initial shipment of OEM products.
Thereafter, a return to Vaddio and factory repair is offered during the other manufacturer’s warranty
period. Vaddio will determine if the returned product is qualified for the OEM warranty.
nNOTE: Special Order products from other manufacturers (identified in the Vaddio Price Guide as
noncancelable, nonreturnable and not refundable) are not eligible for advance replacement from Vaddio.
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Advance Replacement Procedures: The Vaddio Dealer must submit a non-revocable purchase order for
advance replacement equipment at normal dealer pricing. Credit shall be issued upon complete product
return (including all accessories) for dealers with Net 30 terms. For credit card accounts, charges will be
assessed to the credit card for the replacement and credited back upon complete product return.
nReturns must be made in the original Vaddio packaging with all original materials if at all possible.
Vaddio products with missing original materials will be billed to the dealer at dealer price.
nNOTE: OEM products must be returned in the original packaging with all materials and the RMA
number written on the shipping label only and not on the OEM box. If the return is incomplete and/or the
OEM box is defaced, the product shall be returned to the dealer and the RMA will not be credited.
nEquipment returned with “No Trouble Found” after advanced replacement will be assessed a full 15% or
$50.00 restocking fee (whichever is greater) for each item and may also be assessed for additional
charges to compensate for wear, damages and reconditioning.
nAll returns must be accompanied by RMA # as stated above.
nAll Advanced Replacement products are sent via 2-day service in the continental USA. If the product is
requested to be sent via priority or overnight shipping, the Dealer shall pay shipping costs. The dealer
can elect to supply their preferred shipping account number.
nInternational customers are responsible for all freight charges for equipment returned to Vaddio,
including international shipping, taxes, and duties, insurance and all other associated logistic charges.
Warranty Repair Terms and Procedures: Vaddio will repair any product free of charge, including parts
and labor, within the terms outlined in the warranty agreement for that product.
nCustomers must provide proof of the product’s purchase date.
nProduct that is within the warranty period will be repaired under the non-warranty terms if:
oThe equipment has been damaged by negligence, accident, act of God, mishandling, used with the
incorrect, modified or extended power supply or has not been operated in accordance with the
procedures described in the operating and technical instructions.
oThe equipment has been altered or repaired by other than the Manufacturer or an authorized service
representative.
oAdaptations or accessories other than those manufactured or provided by the Manufacturer have
been made or attached to the equipment, which in the determination of the Manufacturer, shall have
affected the performance, safety of reliability of the equipment; or the equipment’s original serial
number has been modified or removed.
nCustomer is responsible for shipping charges to send defective product under warranty to Vaddio.
Vaddio will pay ground service return shipping charges during the 2nd year of the warranty period.
nStandard return shipping method for products under warranty, but out of the advance replacement
warranty period, is ground shipment. Extra charges associated with priority shipping, when requested,
will be the responsibility of the customer.
Non-Warranty Repair Terms: Vaddio will repair any non-obsolete product that does not meet the terms of
the warranty. Non-warranty repair terms are as follows:
nThe customer is responsible for, and agrees to pay, all parts and labor costs associated with the repair.
Standard non-warranty repair charges are outlined below.
nCustomers must provide payment method and one of the following, prior to receiving an RMA:
oHard copy of a PO, for dealers with Net 30 terms and in good standing with Vaddio.
oValid credit card number - Credit card will be charged upon shipping repaired product back to
customer.
nRequest for COD: Customers will be notified of COD charges prior to shipping repaired unit.
nCustomer is responsible for all shipping charges both to and from Vaddio, and may use their own
carrier.
nCustomers will receive a courtesy call notifying them of total repair charges prior to return shipping.
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Non-Warranty Repair Charges: Total repair charges (per unit) for a non-warranty repair consist of the
following:
nCost of any replacement parts needed to repair the defect.
nLabor costs billed per hour after minimum charges/time.
nLabor charges include troubleshooting and repair time only.
nBurn-in time and final test time is not included in the labor charges.
nLabor time is rounded to the nearest quarter hour.
nLabor charges are billed at the prevailing rate for the category of equipment repaired, after minimum
charges/time. For prevailing labor rates, please contact the Vaddio technical support.
nAll shipping and handling costs are the responsibility of the customer for non-warranty repairs.
Minimum Labor Charges: All non-warranty repairs are subject to a minimum evaluation/repair labor
charge even if there is no problem found. Please contact Vaddio technical support for the current applicable
rate.
Repair Charge Estimates: Estimates on repair charges for a specific problem will not be given before an
RMA is issued and the actual product has been evaluated by a Vaddio technician. Repair estimates will be
given after the repair department receives and evaluates the unit.
nCustomers requesting an estimate on repair charges must do so up front when they call in for an RMA.
The RMA team will call or email with the estimate after evaluating the unit and before proceeding with
the repair.
nAny product evaluated for a repair estimate is still subject to the minimum labor charges even if the
customer decides not to proceed with the repair.
nVaddio does not guarantee estimates given on repair charges. Actual repair costs may exceed the
estimate.
nCustomer is responsible for actual repair charges, regardless of estimate.
Repair Policy Notes:
nDuration of Repair: Products are repaired on a first come first serve basis. The turn-a-round time of a
particular repair is dependent upon circumstances such as product type, the nature of the problem and
current repair volumes. Requests for expedited repair service will be considered on a case-by-case
basis.
nRepair Warranty: Vaddio guarantees all of its repair work, performed on non-warranty items, for 90
days from the day the repaired product is shipped back to the customer. If the original problem
described was not resolved or reoccurs within the 90-day period, Vaddio will repair the unit free of labor
charges. However additional material charges may apply unless the parts used to affect the repair are
again deemed defective.
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Photo Credits
This guide may include some or all of these photos.
European Space Agency (ESA) astronaut Samantha Cristoforetti, a Flight Engineer with Expedition 42,
photographs the Earth through a window in the Cupola on the International Space Station
By NASA - https://blogs.nasa.gov/ISS_Science_Blog/2015/03/06/women-in-space-part-two-whats-
gender-got-to-do-with-it/, Public Domain, https://commons.wikimedia.org/w/index.php?curid=38834990
Carl Sagan, Bruce Murray, Louis Friedman (founders) and Harry Ashmore (advisor), on the occasion of
signing the papers formally incorporating The Planetary Society
By credit NASA JPL - JPL, Public Domain, https://commons.wikimedia.org/w/index.php?curid=1180927
Main Control Room / Mission Control Room of ESA at the European Space Operations Centre (ESOC) in
Darmstadt, Germany
By European Space Agency - ESOC flickr, Credit: ESA - Jürgen Mai, CC BY-SA 3.0-igo,
https://commons.wikimedia.org/w/index.php?curid=36743173
Expedition 42 on orbit crew portrait, International Space Station, Mar. 7, 2015 – Barry Wilmore
(Commander) Top, Upside down, to the right cosmonaut Elena Serova, & ESA European Space Agency
Samantha Cristoforetti. Bottom center US astronaut Terry Virts, top left cosmonauts Alexander
Samokutyaev and Anton Shkaplerov.
By NASA - https://www.flickr.com/photos/nasa2explore/16166230844/, Public Domain,
https://commons.wikimedia.org/w/index.php?curid=38931301
European Space Agency astronaut Luca Parmitano, Expedition 36 flight engineer, outside the International
Space Station
By NASA - http://spaceflight.nasa.gov/gallery/images/station/crew-36/html/iss036e016704.html, Public
Domain, https://commons.wikimedia.org/w/index.php?curid=27263573
Chris Cassidy, Luca Parmitano, and Karen Nyberg, ISS, 2013. Photo Credit: NASA
Nicolas Altobelli, Rosetta Scientist at ESA's European Space Astronomy Centre, Villanueva de la
Cañada, Madrid, Spain
By European Space Agency - Nicolas Altobelli talks to the media, CC BY-SA 3.0-igo,
https://commons.wikimedia.org/w/index.php?curid=36743144
Andrea Accomazzo, ESA Rosetta Spacecraft Operations Manager, providing a live update from the Main
Control Room at ESA's European Space Operations Centre, Darmstadt, Germany during the Rosetta
wake-up day.
By European Space Agency - Live update from the Main Control Room, CC BY-SA 3.0-igo,
https://commons.wikimedia.org/w/index.php?curid=36743150
Sleeping goose
By ladypine - Own work, CC BY-SA 3.0, https://commons.wikimedia.org/w/index.php?curid=1695227
By Rick Dikeman - Image:Wayne Gretzky 1997.jpg, CC BY-SA 3.0,
https://commons.wikimedia.org/w/index.php?curid=945698
Photo AS11-40-5948, Aldrin assembles seismic experiment, by National Aeronautics and Space
Administration, courtesy of the NASA History Office and the NASA JSC Media Services Center
Author's own cats, photos by author, you're welcome.
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Index
A
admin password 12, 15
changing 15
setting 12
AGC (automatic gain control) 25
Ambient Noise (audio setting) 25
anatomy of the camera 4
anatomy of the decoder 4
audio 5, 23-26, 47, 59-60
controls 25-26
muting 23, 47, 59
ports 5
volume 60
volume controls 24
Audio page (web) 24-26
auto focus 33, 54
auto iris 29, 56-57
auto white balance 29, 31, 56-57
B
backing up a configuration 42
backlight compensation 29-30, 56-57
behavior on power-up 8
blue gain 29, 31, 56-57
browser 9-10
compatibility 9
security warnings 10
buttons and indicators 4
C
cable connectors 5, 7
calibration fault, correcting 65, 72
Camera ID (setting) 34
cameras 6, 20, 26, 70
accessing from the EasyIP Decoder 20
adding to the directory 20
connection status 20
controlling from the EasyIP Decoder 26
placement 6
selecting 26
specifications 70
capabilities 2, 70
CCU settings 30-31, 55-57
cheat sheet 30-31
color adjustment 31
lighting and image quality 30
chroma setting 29-31, 56-57
cleaning 75
color codes for status light 72
color settings 29, 31, 56-57
command history 68
compatibility, browsers 9
conferencing 22
configuration, saving or restoring 42
connection diagram 8
connectors 5
Control Devices page (web) 34-36, 38-39
controls available to non-admin user 46
Controls page (web) 48
custom home position 27
D
damage, preventing 3, 6-7
default settings, restoring 67, 74
detail setting 29-30, 56-57
diagnosing issues 66, 71
diagnostic logs 17, 45
timestamps 17
Diagnostics page (web) 45
diagram, connection 8
directional controls 48
directory 20
adding cameras 20
editing 20
dynamic range (audio) 25-26
E
Easy PEQ 25
EasyIP basics 2
echo cancellation 25
equalizer 25-26
F
factory defaults, restoring 67, 74
far-end camera control 23
fault isolation 66, 71
firmware update 43
firmware version 68
focus 33, 54
G
gain 29-31
blue 29, 31
iris 30
86
red 29, 31
gamma setting 29-30
getting help 45
guest access 15
H
Help page (web) 45
home position 27, 48, 50
custom 27
hostname 17
HTTP 16
enabling 16
HTTPS 10
browser warnings 10
I
Image Flip (setting) 34
importing a configuration 42
inactive sessions (web interface) 15
indicator light 4, 33, 64, 72
behavior 33, 64
color scheme 33
enabling/disabling 33
meaning of colors 4, 72
information, conference room 18
initial device set-up 9, 11-12, 14
using Vaddio Deployment Tool 11, 14
using web interface 12
installation 8
typical 8
IP address 4, 12, 14, 46
camera, discovering 12, 14, 46
EasyIP Decoder, discovering 4, 12, 14, 46
IP streaming 63
settings 63
IR cut filter 64
IR Settings (Camera ID) 34
iris settings 30, 56-57
L
labels, room 18
LED control 64
light, status indicator 33, 64, 72
behavior 33, 64
color scheme 33
enabling/disabling 33
meaning of colors 72
lighting settings 56-57
location of the camera 6, 18
locations of connectors 5
log files 45
low-light adjustment 64
low-power (standby) state 58, 64
M
macros 34-36, 38
assigning to triggers 38
creating and editing 35
testing 36
manual focus 33, 54
media player 12, 22
mic boost 25
microphones 23, 25, 59
adjusting 25
muting 23, 59
minimum requirements, EasyIP system 8
motor calibration 65, 72
muting 23-24, 47, 59, 65
audio inputs 23-24, 59
audio outputs 24, 59
microphones 59
speakers 59
video 65
N
network configuration 17, 66
current 66
network port 5
Networking page (web) 17
noise cancellation 25
NTP server 17
O
One Push White Balance 31
operating environment 6, 75
operator 46-47
controls 47
P
packing list 3
page 15-18, 22-26, 34-36, 38-40, 45, 48
Audio 24-26
Control Devices 34-36, 38-39
Controls 48
Diagnostics 45
Help 45
Networking 17
Room Labels 18
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Complete Manual for EasyIP Systems
Security 15-16
Streaming 22
System 23, 40
User Interface 40
Video Switching 26
pairing to cameras 20
pan 31-32, 48, 51
direction 32
speed 31-32, 51
pan/tilt recalibration 65, 72
parametric equalizer 25
part numbers 3
passwords 12, 15
admin, setting 12
performance specifications 70
physical and environmental specifications 70
ping command 66
PoE+ port 5
point light compensation 30
power on/power off 8, 58
precautions 3, 6
for operating the system 6
presets 27, 29, 47, 55
moving to 47, 55
renaming 29
setting 27, 55
Pro A/V status light color scheme 33
product capabilities 2, 70
product returns and repairs 81
puffy logo badge 4
Q
quick reference 15, 19, 25, 30-31
audio adjustments 25
new device system administration 15
system behaviors 19
R
ready state 58
rebooting 44, 67
recalibration, pan and tilt 65, 72
red gain 29, 31, 56-57
remote control 34
requirements 2, 6-8
EasyIP system 2
installation 6-8
reset 65, 72,See alsorebooting; restoring
default settings
pan and tilt motors 65, 72
restoring a configuration 42
restoring default settings 67, 74
Reverberant Room (audio setting) 25
RJ-45 connectors 7
room information 18
Room Labels page (web) 18
S
saving a configuration 42
Security page (web) 15-16
self-signed certificate 10
settings, default, restoring 67, 74
site requirements 6
software update 43
solving problems 71
speaker 26
speakers 59
muting 59
specifications 70
Speech Enhancement (audio setting) 25
speed 31-32, 51-54
focus 54
Global Preset Non-Tri-Sync, setting 32
manual, setting 31
pan 31-32, 51
tilt 31-32, 52
zoom 31-32, 53
SSL certificate 16
standby (low-power) state 58, 64
standby state 40
behavior of connected devices 40
status light 4, 33, 64, 72
behavior 4, 33, 64
color scheme 33
enabling/disabling 33
meanings of colors 72
storage environment 75
storing a configuration 42
stream viewer 22
streaming 22, 63
configuring 22
settings 22, 63
USB 22
Streaming page (web) 22
supported web browsers 9
syntax help, Telnet commands 69
System page (web) 23, 40
system time 17
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Complete Manual for EasyIP Systems
T
technical specifications 70
technical support 45
Telnet 16
enabling 16
Telnet commands 49-58, 60-69
syntax help 49, 69
typographical conventions 49
Telnet session 49, 68-69
ending 69
history 68
temperature, operating and storage 75
testing 36, 39
macros 36
triggers 39
third-party control 49
tilt 31-32, 48, 52
speed 31-32
time zone 17
trigger command, failure to execute 39
trigger devices 34
triggers 34, 38-39, 62
defining 38
deleting 38
testing 39
troubleshooting 66, 71
U
UC conferencing status light color scheme 33
update 43
USB port 5
USB stream format 23
USB streaming 22
configuring 22
User Interface page (web) 40
user password 15
changing 15
V
Vaddio Deployment Tool 10-11, 14
accessing discovered devices 14
check for the latest version 14
features 10
initial device set-up 11, 14
version, firmware 68
video 47, 61-62
input source selection 61
input type 62
muting 47
video mute 65
Video Switching page (web) 26
visual packing list 3
visual parts identification 4-5
volume controls 24, 60
W
warranty 6, 81
web browsers supported 9
web interface 9, 11-12, 15-18, 22-26, 34-36,
38-40, 45-46, 48
accessing 12, 46
Audio page 24-26
Control Devices page 34-36, 38-39
Controls page 48
Diagnostics page 45
Help page 45
initial device set-up 11
Networking page 17
PCC Settings page 40
Room Labels page 18
Security page 15-16
Streaming page 22
System page 23
User Interface page 40
Video Switching page 26
wide dynamic range setting 30
Z
zoom 31-32, 48, 53
speed 31-32, 53
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Complete Manual for EasyIP Systems
Vaddio is a brand of Legrand AV Inc.· www.legrandav.com · Phone 800.572.2011 / +1.763.971.4400 · Fax
+1.763.971.4464 · Email av.vaddio.support@legrand.com·
Visit us at support.vaddio.com for firmware updates, specifications, drawings, manuals, technical support
information, and more.
©2020 Legrand AV Inc.
Vaddio is a registered trademark of Legrand AV Inc. All other brand names or marks are used for
identification purposes and are trademarks of their respective owners. All patents are protected under
existing designations. Other patents pending.
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