Table of Contents
- Overview
- Unpacking the Camera
- A Quick Look at the Camera
- Installation
- Don’t Void Your Warranty!
- Before You Install the Camera
- Installing the Wall Mount
- Cabling Notes
- About Echo Cancellation
- Basic Connections for Conferencing or Sharing Content
- Connections for Conferencing Using a Room Audio System
- Connections for Using the Camera as a Sound Bar
- Installing the Camera
- Powering Up the Camera
- Status Indicator Light
- Multifunction Button
- Using the Remote
- Using the Web Interface
- System Administration
- Configuring the Camera for Your Network
- Specifying Time Zone and NTP Server
- Configuring Security Settings
- Adding Room Information to the Screen
- Saving (Exporting) or Restoring (Importing) a Configuration
- Rebooting the Camera
- Installing a Firmware Update
- Installing a Firmware Update for the Connected Microphone
- Contacting Vaddio Technical Support
- Viewing Diagnostic Logs
- Configuring Camera Behavior
- Telnet Serial Command API
- Specifications
- Troubleshooting and Care
- Glossary
- Compliance and Conformity Statements
- Warranty and Return Policy
- Photo Credits
- Index
Vaddio HuddleSHOT User Manual
Displayed below is the user manual for HuddleSHOT by Vaddio which is a product in the Video Conferencing Cameras category. This manual has pages.
Related Manuals
Complete Manual for the
HuddleSHOT
All-in-One Conferencing Camera
Document 411-0037-30 Rev A
August 2019
ii
Contents
Overview 1
What's in this Guide 1
Features 1
Unpacking the Camera 2
A Quick Look at the Camera 3
Front of the Camera 3
Back of the Camera 3
Installation 4
Don’t Void Your Warranty! 4
Before You Install the Camera 4
Installing the Wall Mount 5
Cabling Notes 5
About Echo Cancellation 6
Basic Connections for Conferencing or Sharing Content 6
Connections for Conferencing Using a Room Audio System 7
Connections for Using the Camera as a Sound Bar 7
Installing the Camera 8
Powering Up the Camera 8
Status Indicator Light 8
Multifunction Button 8
Using the Remote 9
Installing the Batteries 9
Pairing the Remote to the Camera 10
Unpairing the Remote 10
Other Things to Know About the Remote 10
Using the Web Interface 11
Browser Support 11
Getting the Camera's IP Address 11
User Access 12
Administrative Access 13
System Administration 14
Configuring the Camera for Your Network 14
For Non-DHCP Environments: Configuring the Device with a Static IP Address for Initial
Installation 14
Optional For DHCP Environments: Changing from a DHCP Address to a Static IP Address 16
Changing the Camera's Hostname 17
Specifying Time Zone and NTP Server 18
Configuring Security Settings 19
Setting Passwords and Access 19
Enabling or Requiring HTTPS 20
Disabling Telnet Access 20
Adding Room Information to the Screen 21
Saving (Exporting) or Restoring (Importing)a Configuration 21
Rebooting the Camera 23
Installing a Firmware Update 24
Installing a Firmware Update for the Connected Microphone 25
Contacting Vaddio Technical Support 26
Viewing Diagnostic Logs 26
Configuring Camera Behavior 27
Configuring Streaming Behavior 27
Enabling or Disabling Streaming 27
Viewing a Stream 28
Configuring USB Streaming 28
Setting up IPStreaming in Easy Mode 29
Setting up IPStreaming in Custom Mode 30
RTSPStreaming Protocol and URL 31
Configuring RTMP Streaming 32
Changing MTU 34
Managing Audio 35
Muting All Audio Inputs Together 35
Controlling Volume and Muting Per Input or Output 35
Adjusting Performance for Larger Rooms 36
Fine-Tuning Microphone Performance 37
Using the Camera as a Sound Bar 38
Setting up Macros and Triggers 39
Writing and Editing Macros 40
Testing Macros 41
Assigning Macros to Triggers 42
Testing Triggers 43
Setting Other System Behaviors 44
Telnet Serial Command API 45
camera home 46
camera ccu get 46
camera ccu set 47
camera zoom 48
camera dewarp 48
camera color-compensation 49
camera led 49
camera standby 50
audio volume 51
audio mute 52
iii
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
video mute 53
trigger 53
streaming settings get 54
streaming ip enable 55
network ping 55
network settings get 56
system reboot 56
system factory-reset 57
version 57
history 58
help 58
exit 58
Specifications 59
Troubleshooting and Care 60
Power and Control 60
Video and Streaming 60
Audio 61
Remote 61
Restoring Default Camera Settings 61
Operation, Storage, and Care 62
Glossary 63
Compliance and Conformity Statements 67
FCC Part 15 Compliance 67
ICES-003 Compliance 67
European Compliance 68
Warranty and Return Policy 69
Photo Credits 73
Index 74
iv
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
1
Overview
This guide covers the HuddleSHOT all-in-one conferencing camera – a fixed camera with integrated audio:
nHuddleSHOT camera, North America – 999-50707-000 (black); 999-50707-000G (gray)
nHuddleSHOT camera, Europe and UK – 999-50707-001 (black); 999-50707-001G (gray)
nHuddleSHOT camera, Australia and New Zealand – 999-50707-009 (black); 999-50707-009G (gray)
What's in this Guide
This guide covers
nUnpacking
nPhysical features
nInstallation
nControlling the camera using the IR remote
nWeb interface:System administration and performance/behavior configuration
nSpecifications
nTroubleshooting
nWarranty and compliance/conformity information
Features
nIntuitive operation with attractive, streamlined remote control
nSimultaneous uncompressed USB 3.0 and IP (H.264) video at resolutions up to 1080p/60 with full-
duplex audio streaming
n110° HFOV at 1x with full dewarping; 125° HFOV with no dewarping
nSelectable 1x, 1.5x, or 2x zoom with dewarping option
nEasy configuration, system administration, and remote management via web interface
nIntegrated stereo speakers and phased microphone array
nAdvanced network security features
nAudio input for Vaddio TableMIC or other microphone with EasyMic connectivity
nUniversal Video Class (UVC) and Universal Audio Class (UAC) drivers supported in Windows®,
Mac®OS, and Linux operating systems, compatible with most UC conferencing applications
Unpacking the Camera
Make sure you have received all the items you expected.
Download manuals, dimensional drawings, and other information from www.legrandav.com.
HuddleSHOT, North America– 999-50707-000 (black), 999-50707-000G (gray)
HuddleSHOT, Europe/UK– 999-50707-001 (black), 999-50707-001G (gray)
HuddleSHOT, Australia/NewZealand – 999-50707-009 (black), 999-50707-009G (gray)
nHuddleSHOT camera
nBluetooth remote control
nAAA batteries, qty. 2
nPoE/PoE+ power injector with AC cord set(s)
nUSB 3.0 Type A to Type C cable, 6 ft. (1.8m)
nCat-5e cable, 10 ft. (3 m)
nWall mount with mounting hardware
nQuick Start Guide
2
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
A Quick Look at the Camera
This section covers the physical features of the camera.
Front of the Camera
Camera – The HuddleSHOT camera offers 1x, 1.5x, and 2x zoom levels.
Status light – The illuminated ring around the lens bezel indicates the camera's current state. The status
light can be turned off in the administrative web interface.
Note
By default, the camera's status indicator light is active during normal operation; however, it can be
configured to remain off when the camera is powered up. The camera may be sending video even if the light
is off.
Left and right speakers – Far-end audio, or content audio when using Sound Bar Mode.
Integrated microphones – No external microphone needed in the typical huddle room, interview room, or
other small space. Echo-canceling microphones pick up the voices of participants up to 10 ft. (3 m) away.
Back of the Camera
Network/PoE+ – RJ-45 connector. Connect to the Power and Data Out port of the PoE+ power injector.
USB 3.0 – USB type C connector. Connect to a computer for use with soft conferencing applications.
Provides uncompressed USB 3.0 stream.
EasyMic – RJ-45 connector. Connect to a TableMIC or other microphone with EasyMic connectivity.
Multifunction button – Momentary pushbutton; used to return from standby, display IP address, pair with
a remote, and restore factory defaults.
3
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
Installation
This section covers:
nSelecting the location for the camera
nInstalling the mount
nConnection diagrams
nConnecting and mounting the camera
And a required safety note here:
Note
PoE type networks connected to this equipment are for intra-building use only and should not be connected
to lines that run outside of the building in which this product is located.
Don’t Void Your Warranty!
Caution
This product is for indoor use. Do not install it outdoors or in a humid environment without the appropriate
protective enclosure. Do not allow it to come into contact with any liquid.
Do not install or operate this product if it has been dropped, damaged, or exposed to liquids. If any of these
things happen, return it to Vaddio for safety and functional testing.
Before You Install the Camera
Things to keep in mind when deciding where to install the camera:
nConsider camera viewing angles, lighting conditions, line-of-sight obstructions, and in-wall obstructions
where the camera is to be mounted.
nEnsure that the camera will point away from the ceiling and lights. The camera will not perform well if it
is pointed toward a light source such as a light fixture or window.
Prepare for a successful installation:
nBe sure you can identify all cables correctly.
nCheck Cat-5 cables for continuity.
nTalk to the network administrator. If installing the camera in a non-DHCP network (one that does not
automatically assign IP addresses), you will need to configure the camera with a static IP address as
directed by the network administrator.
4
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
Installing the Wall Mount
The camera is shipped with a wall mount. Other mounting options are available as well. Contact us if you
don’t have the camera mount you need.
You can install the camera wall mount to a 2-gang wall box or directly to the drywall.
nIf you mount it to drywall, use the wall anchors provided with the wall mount.
nIf you mount it to a wall box, use the cover plate screws supplied with the wall box.
If you install the camera wall mount to drywall, use the wall anchors provided with the mount.
Cabling Notes
Caution
When building cables for Vaddio products, do not use pass-through RJ-45 connectors. If they
are crimped incorrectly, they can cause intermittent connections and degrade signal quality.
Incorrectly crimped pass-through connectors can also damage the connectors on the product,
which will void your warranty.
Intact – will make reliable contact
with cable connector
Damaged – Bent contact fingers
will NOT make reliable contact
with cable connector
Use Cat-5e or better cable. We recommend using high-quality connectors and a high-quality crimping tool.
We recommend shielded cabling if the cables will be coiled, run tightly with other cables, or placed close
sources of electromagnetic interference such as power lines.
Caution
Check your cables. Connecting a cable to the wrong port or using the wrong pin-out can result in equipment
damage and will void the warranty.
Pro Tip
Label all cables at both ends.
5
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
About Echo Cancellation
When a microphone picks up the audio from a speaker (far-end audio) during a conference, it sends the far-
end audio back to the participants at the far end, creating an echo. Acoustic echo cancellation prevents
this.
Here's how it works:
1. The speaker feeds the far-end audio into the room. This signal also goes to the audio processor as the
reference that needs to be canceled.
2. The audio processor inverts the signal and sends it to the microphone.
3. The sum of the audio that the microphone picks up from the speaker and the inverted signal is 0: The
echo is canceled.
With the audio from the speaker canceled out, the audio from the microphone includes only the sounds
originating at your end of the conference.
Basic Connections for Conferencing or Sharing Content
This diagram shows a basic conferencing configuration for the HuddleSHOT all-in-one conferencing
camera. A participant's laptop provides USB connectivity and the HDMI output to the room's display. The
optional TableMIC microphone, shipped with a 25 ft (7.6 m) cable, allows for more flexibility in the room
layout. This system provides acoustic echo cancellation, with or without the TableMIC microphone.
6
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
Connections for Conferencing Using a Room Audio System
This diagram shows a setup for a room with an audio system. The HuddleSHOT camera's built-in
microphones are used and far-end audio is routed to the room's speakers, using the HuddleSHOT EasyMic
adapter.
Connections for Using the Camera as a Sound Bar
This diagram shows the HuddleSHOT camera used as a sound bar for the display. Audio from the DVD or
other external device is routed from the display to the camera's speakers using the HuddleSHOT EasyMic
adapter. The display's built-in speakers are not used.
Note
The computer in this connection diagram is not required for sound bar mode.
7
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
Installing the Camera
Do not tighten the screws securing the camera to the wall mount until you are able to access the camera's
web interface. You will need access to the button on the back of the camera to pair the remote and camera
or to display the camera's IP address in the USB stream.
Caution
If installing a TableMIC microphone with the camera, be sure you can identify the cables correctly.
Connecting a cable to the wrong port can result in equipment damage and void the warranty.
1. Route the cables through the opening in the mounting shelf and connect them to the camera.
2. Place the camera on the mount.
3. Attach the camera to the mount using the mounting screws supplied with the camera, but do not fully
tighten the screws.
Powering Up the Camera
Connect camera power. The camera will initialize. This takes a minute or two. When an image is available,
the camera is ready to accept control information.
Status Indicator Light
The light in the camera's base indicates its current state.
nPurple – Initializing
nWhite – Camera is active
nRed – Audio is muted
nBlinking red – Video is muted
nYellow/green – Firmware update is in progress
nBlinking cyan – Remote pairing mode
nBlinking blue – Bluetooth error
nDifferent color on each blink – Disco mode! Everybody dance!
(We have never actually observed this mode. If your camera does this, please contact us and describe
how you induced this behavior.)
Caution
Do not remove power or reset the camera while the indicator is yellow/green, showing a firmware update in
progress. Interrupting a firmware update can make the camera unusable.
Note
By default, the camera's status indicator light is active during normal operation; however, it can be
configured to remain off when the camera is powered up. The camera may be sending video even if the light
is off.
Multifunction Button
The button on the back of the camera provides these functions:
nTo display the camera's IP address in the video output: Press momentarily. Press again to
dismiss the IP address.
nTo pair the remote with the camera:Press and hold until the light blinks cyan. Then press the
Bluetooth button on the remote.
nTo restore factory default settings: Press and hold for about 10 seconds during power-up.
nTo return from standby mode: When the camera is in standby (purple indicator light, or no light),
press momentarily to return to the active, full-power state.
8
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
Using the Remote
The HuddleSHOT camera's remote provides basic in-conference functionality – zoom, volume control, and
muting. You can also use it to get the camera's IP address. When you have the IP address, you can open
the camera's web interface.
Before you can use the remote, you will need to:
nInstall the batteries
nPair the remote with the camera
The HuddleSHOT camera is not compatible with Vaddio IRremotes.
Power button – Set the HuddleSHOT camera to standby
mode, or return to full-power mode.
Mute button – Mute the microphone(s).
Home button – Returns the camera to its stored color
settings.
Arrow buttons – These buttons have no function on the
HuddleSHOT camera, so they're great for fidgeting.
Zoom + button – Increase the zoom. The HuddleSHOT
camera provides three zoom levels: 1x, 1.5x, and 2x.
Zoom – button – Decrease the zoom.
Volume + button – Increase the volume from the
speakers.
Volume – button – Decrease the volume from the
speakers.
Bluetooth button – Use when pairing the remote with the
HuddleSHOT camera.
Network button – Display the HuddleSHOT camera's IP
address on the video output.
Installing the Batteries
The remote uses two AAA batteries.
1. Remove the cover from the back of the remote. You may need to press down on the inner edge while
sliding it off.
2. Install the batteries as shown in the diagram in the battery opening.
Note
If you install one or both of the batteries backwards, the remote will not work.
3. Slide and snap the cover back into place.
9
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
Pairing the Remote to the Camera
The camera does not recognize or respond to the remote until they are paired.
If you do not have access to the administrative web interface:
1. Press and hold the multifunction button on the back of the camera until the indicator light blinks cyan.
2. While the indicator light blinks cyan, press the Bluetooth button on the remote. The camera's indicator
light changes to steady white when the pairing is complete. You may need to press the remote's
Bluetooth button more than once.
3. If the indicator light changes from blinking cyan to blinking blue, this indicates a Bluetooth error: The
pairing was not successful and pairing mode has timed out. Go back to step 1. If the problem persists,
contact Vaddio Technical Support.
Note
Any time a Bluetooth error occurs (indicator blinking blue), Vaddio recommends rebooting the camera as
soon as feasible. If pairing was successful, the remote remains paired through the reboot process.
If you have access to the administrative web interface:
1. On the Bluetooth page of the web interface, select Pair Remote.
2. When the camera's indicator light blinks cyan, press and hold the Bluetooth button on the remote until
the camera's indicator light changes to steady white.
Unpairing the Remote
If you need to unpair the remote from the camera that currently recognizes it, you will need admin access to
the camera's web interface. On the Bluetooth page, select Forget Remote.
Other Things to Know About the Remote
Here are some common situations in which the remote can behave in ways you don't expect.
Environments with HuddleSHOT cameras in adjacent rooms – If the remote is currently paired to a
camera and within range of that camera, it will not pair with another camera.
The remote goes to standby mode after a brief period of inactivity – The HuddleSHOT remote
switches to standby (low-power) mode and the admin web interface shows its status as Disconnected
when it is not in use. To return the remote to its normal operating state, press a button. After it returns to its
active state, it behaves normally.
The remote is no longer paired after restoring the camera's factory defaults – If you restore factory
defaults on the camera, you will need to pair it with the remote again.
10
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
Using the Web Interface
The camera's web interface allows control via a network connection, using a browser. Password-protected
pages provide administrative access to tasks such as setting passwords, changing the IP address,
viewing diagnostics, and installing firmware updates. The user login (or guest access, if it is
enabled)provides access to camera controls similar to those available from the IR remote.
You will need to know the camera's IP address to use the web interface. If the IP network has a DHCP
server, the camera will get its IP address, gateway and routing information automatically and you will be
able to browse to it. If not, you will need to configure the camera to use a static IP address.
Browser Support
We have tested this product with these web browsers:
nChrome®
nMicrosoft® Internet Explorer®
nSafari®
nFirefox®
We test using the browser version available from the vendor at that time. Older versions of these browsers
are likely to work, and other browsers may also work.
Getting the Camera's IP Address
You will need to be able to view the camera's USB stream to get the IP address.
1. Connect the camera's USB port to your laptop.
2. Open a stream viewer such as VLCMedia Player and view the USB stream (If you use VLC Media
Player, this is the "Open Capture Device" option under Media.)
3. Prepare the remote for use, if you have not done so already.
4. Press the Network button on the remote. The USB stream displays the IP address.
11
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
If the address is 169.254.1.1:
This is the camera's default IP address. This usually means one of these things:
nThe network automatically assigns IP addresses, but the camera is not connected to the network.
nThe network does not automatically assign IP addresses, and you need to configure the camera for the
network. See Configuring the Camera with a Static IP Address.
Any other IP address means that your camera is available on the network.
If the camera is at another IP address:
Enter the IP address or hostname in your browser's address bar. You may need to enter http:// or
https:// as a prefix to keep the browser from treating it as a search query.
(Example:http://10.30.200.125)
User Access
By default, the web interface opens to the Controls page, but the camera can be configured to require a
user login. The default user password is password, but this can be changed. Check with the system
administrator if the camera's web interface requires you to log in.
Only the operator's page is available with user-level access
Your camera's Controls page may look somewhat different.
12
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
Administrative Access
If you are on the Controls screen, you’re logged in at the user level, or guest access is enabled and you’re
not logged in at all. For access to system administration and performance/behavior configuration tasks,
open the menu to log in as admin. The default admin password is password.
Note
For best security, change the user and admin passwords from the default. Using the default
passwords leaves the product vulnerable to tampering. Be sure you have a way to remember the
passwords after changing them.
System administration tasks are on these pages:
Page Tasks
Bluetooth Pair the remote to the camera; view status and other information about the remote.
Room Labels Information to display on the web interface screens, including the conference room
name and phone number and the in-house number for AV assistance.
Networking Configure hostname, IP addressing, and NTP (date and time) settings.
Security Set passwords and other security settings.
Diagnostics View or download the diagnostic log when troubleshooting issues.
System View firmware version, update firmware, reboot, and restore factory defaults.
(Firmware tab, Peripherals tab)
Help Tech support contact information and a link to the product information library.
Performance and behavior configuration tasks are on these pages:
Page Tasks
Camera Adjust zoom, color settings, and other image settings.
Audio Control and adjust audio inputs and outputs individually.
Control Devices Define macros and associate them to triggers (program responses to external
controls such as third-party control devices)
Streaming USB device settings and IP streaming.
System Set indicator light behaviors and configure the camera for its environment.
13
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
System Administration
This chapter covers settings for managing the camera as an element of your network.
Administrative tasks are on these pages:
nBluetooth – Pairing the remote to the camera.
nNetworking – Time settings, hostname, and other network configuration
nSecurity – Passwords, guest access, other IT security-related settings
nRoom Labels – Helpful information to display in the web interface
nSystem – Controls to reboot, reset to factory defaults, and run firmware updates, read the rear panel
switches, and access the soft DIP switches
nHelp – Contact information for Vaddio Technical Support and a link to the documentation for this
product
nDiagnostics – Logs to help Vaddio Technical Support troubleshoot issues
See Configuring Camera Behavior for information on image adjustments, streaming configuration, and
other items related to camera behavior.
Note
Vaddio's cameras have very similar web interfaces. Some of the screen shots in this manual may be from
other models of camera.
Configuring the Camera for Your Network
By default, the camera is set to DHCP, and will receive an IP address automatically if your network
assigns IP addresses. In this type of environment, the camera is available for use immediately, without any
network configuration. However, you may find it helpful to make certain changes; and most organizations
have policies concerning hostnames, static address assignments for certain equipment, and other aspects
of network configuration.
Work with your network specialist to ensure that the camera is configured to comply with the organization's
network policies.
For Non-DHCP Environments: Configuring the Device with a Static IP Address for
Initial Installation
NETWORKING PAGE
If the camera is currently at an IP address other than 169.254.1.1, skip this section.
If no DHCP server is available to automatically assign an IP address, the camera will use the default IP
address of 169.254.1.1. If this is the case, you may need to follow this procedure.
If the camera is using the default IP address of 169.254.1.1 and you need to install another camera or other
device on this network, follow this procedure to prevent IP address conflicts.
Caution
Consult your IT department before editing network settings. Errors in network configuration can make the
camera inaccessible from the network. Do not change DHCP/Static addressing, IP address, subnet mask,
or gateway unless you are very familiar with the characteristics and configuration of the network where you
install the camera.
14
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
To access the camera's Networking page during installation (skip this procedure if the camera
has already been in service on this network):
1. Connect the camera according to the connection diagram, but do not connect the camera to the
network.
2. Connect the network port on the camera to the network port on a computer. Depending on the
computer, you may need a crossover cable.
3. On the computer, open a browser and access the camera's web interface at http://169.254.1.1.
4. Log in as admin. The default password is password.
5. Navigate to the Networking page.
Your camera's web interface may look slightly different from these screen shots.
15
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
To configure the camera with a static IP address:
1. Work with your IT department to determine the correct IP address, subnet mask, and gateway to
assign.
2. On the Networking page, set IP Address to Static.
3. Enter the IP address, subnet mask, and gateway as directed by the IT staffer; then save your work. The
camera is now ready to be connected to the network.
Optional For DHCP Environments: Changing from a DHCP Address to a Static IP
Address
NETWORKING PAGE
In a network that assigns IP addresses automatically, the camera's IP address may change from time to
time. To keep this from happening, set the IP address to Static. Do not change the IP address, subnet
mask, or gateway unless your IT staff instructs you to do so.
16
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
Changing the Camera's Hostname
NETWORKING PAGE
If your network supports hostname resolution, you may find it convenient to change the camera's
hostname to something easy to remember, such as camera-center-boardroom.
Work with your IT department to ensure that the new hostname conforms to the organization's naming
conventions.
17
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
Specifying Time Zone and NTP Server
NETWORKING PAGE
Using automatic NTP updating ensures that the timestamps in the camera's diagnostic log are accurate.
Specifying your time zone may make it easier to match logged events with other actions and external
events.
1. To make the time zone and NTP server editable, enable Automatic NTP Updating.
2. Select the desired time zone from the list.
3. If desired, specify the NTP server to use. If you are not sure about this, use the default.
You may need to refresh the system time display.
18
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
Configuring Security Settings
SECURITY PAGE
Security settings include:
nSetting passwords and allowing or disabling guest access
nAllowing or disabling access via Telnet (by default, access via Telnet is enabled)
nAllowing or requiring HTTPS for web access (by default, HTTP is also permitted) and installing the SSL
certificate
nAllowing or denying device discovery (allowed by default)
Note
Consult your network security specialist before changing any of these settings.
Setting Passwords and Access
SECURITY PAGE
The Account Passwords and Web Server areas of the Security page provide basic security for the web
interface:
nAdmin password – Required for access to the admin pages of the web interface and for Telnet access
to the device. The default is password.
nUser password – Required for access to the operator's page of the web interface if guest access is
disabled. The default is password.
nGuest access – Allows people to browse to the operator's page of the web interface without logging in.
If guest access is disabled, no controls are available on the web interface until you log in. This is
enabled by default.
nIdle session expiration – By default, inactive sessions expire after 30 minutes.
Note
For best security, change the user and admin passwords from the default. Using the default
passwords leaves the product vulnerable to tampering. Be sure you have a way to remember the
passwords after changing them.
19
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
Enabling or Requiring HTTPS
SECURITY PAGE
By default, the web interface uses the HTTP protocol. You can configure the camera's web interface to
require a secure HTTPS connection instead.
1. Select Show Advanced Settings. The advanced options open.
2. To switch to a secure HTTPS connection, select Switch to HTTPS.
Note
Your browser may present messages warning you that your connection is not secure, because the
site's certificate is not valid. This happens when HTTPS is used but no SSL certificate is installed.
3. Work with your network security professional to install the camera's SSL certificate.
Caution
Consult your network security professional to manage the camera's SSL certificate. Do not make any
changes in the Certificate or Private Key text boxes without guidance from your organization's network
security professional.
4. To require HTTPS connections, clear the box labeled HTTP Access Enabled. The camera's web
interface will only be available via an HTTPS connection.
Disabling Telnet Access
SECURITY PAGE
If your installation does not require camera access via Telnet, you may choose to disable the camera's
internal Telnet server.
20
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
Adding Room Information to the Screen
ROOM LABELS PAGE
The information you enter on this page is displayed on every page of the web interface. In a multi-camera
environment, you may also wish to specify what appears on the browser tab.
Saving (Exporting) or Restoring (Importing)a Configuration
SYSTEM PAGE, FIRMWARE TAB
You can import a configuration to several cameras if you need to configure them the same way. Cameras
must be of the same model, and must have a compatible firmware version installed.
Note
If the camera is using an older firmware version, it may be unable import a configuration that was exported
from a camera using a different version of firmware.
In the event that you need to restore a camera's factory default settings, you may want to export the
configuration beforehand so that you can restore customized information.
Included Not Included
Home
NTP and time zone information
Room Labels
Color settings
Remote pairing
Hostname
Passwords and other security settings
Configuration data does not include security information or unique information such as hostname.
21
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
To export a configuration:
1. Configure the camera – set the time zone, create the room label, and store the presets you need.
2. Export the configuration (Export Data button). The export downloads to your computer as a .dat file. The
filename is the camera's hostname.
3. When you are ready to restore the configuration, select Import Data. The web interface prompts you to
browse to the .dat file that will be imported.
To copy the configuration to a different camera, do this step from the web interface of the camera being
configured.
22
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
Rebooting the Camera
SYSTEM PAGE, FIRMWARE TAB
This can help if the camera stops responding as you expect. In the System Utilities section, select Reboot.
23
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
Installing a Firmware Update
SYSTEM PAGE, FIRMWARE TAB
We release firmware updates from time to time. Some of them will be of interest to your organization;
others might not be. In general, there is no reason to install an update unless it will be useful to your
organization. The release notes provided with each update can help you to decide whether to install the
update.
Caution
The camera must remain connected to power and to the network during the update. Interrupting the update
could make the camera unusable.
1. Download the firmware and its release notes.
2. Select Choose File, then browse to the downloaded firmware and select it. The filename ends with
.p7m.
3. Select Begin Firmware Update.
4. Read and understand the information in the Confirm dialog box.
5. Select Continue. A progress message box opens and the indicator light on the front of the camera turns
yellow/green. If the update process presents warnings or error messages, read them carefully.
The camera reboots when the update is complete.
Contact Vaddio Technical Support if you encounter any problems with the update.
24
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
Installing a Firmware Update for the Connected Microphone
SYSTEM PAGE, PERIPHERALS TAB
Vaddio conference room microphones are updated via the equipment to which they are connected.
When you update the microphone firmware, you may also need to update the firmware of the other
equipment in the room. Download firmware updates, release notes, and other product information from
legrandav.com.
1. Go to the microphone's product page on the Vaddio website and download the update file identified as
the web firmware update. The filename ends in .p7m.
2. Log in to the camera's web interface as admin, if you have not done so already.
3. Navigate to the host device's System page and select the Peripherals or Microphones tab.
4. Select Choose File. Then browse to the update file that you downloaded, and select it.
5. Select the port connection for the microphone to be updated. There's only one, but you have to select it
anyway.
6. Select Begin Firmware Update.
7. READ the information in the Confirm dialog box and be sure you understand it.
8. When you are ready to start the update, select Continue. The Firmware Update Log pane displays log
messages during the update, and displays a success message when the microphone is updated and
ready to use.
25
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
Contacting Vaddio Technical Support
HELP PAGE
If you can't resolve an issue using your troubleshooting skills (or the Troubleshooting table in this manual),
we are here to help.
You’ll find information for contacting Vaddio Technical Support on the Help screen.
Viewing Diagnostic Logs
DIAGNOSTICS PAGE
If you encounter a problem that you can’t solve, your Vaddio technical support representative may ask you
to download and email the log file available from the Diagnostics screen.
26
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
Configuring Camera Behavior
Basic camera configuration tasks are available on the Camera page:
nAdjust for the lighting in the room
nSet zoom level, dewarp adjustment, and color adjustments
Other configuration tasks are available on these pages:
Camera configuration tasks are available on these pages:
nStreaming – USB device settings and IP (H.264) streaming
nSystem– How the camera responds to the remote, status light behavior, image flip, and other settings
nAudio – Adjustments for microphones, speakers, and other audio inputs and outputs
nControl Devices – Programmed operations (macros) and their triggers
nBluetooth – Recognize (pair with) the remote
Configuring Streaming Behavior
Conferencing applications use USB streaming. The camera's USB stream can be viewed using the
computer connected to the camera, either in a conference or using a media player.
Two IP streaming protocols are available: RTSP and RTMP.
nRTSP streaming delivers an IP stream that people can access from your network using a media player.
This is the camera's default protocol for IP streaming.
nRTMP streaming sends a stream to a content service provider such as YouTube. No local preview is
available. To use RTMP streaming, you must have an account with a streaming service.
Note
Your camera's web interface may differ slightly from the images in these procedures.
Enabling or Disabling Streaming
STREAMING PAGE
IP streaming is enabled by default, and the RTSP stream is available for viewing on your network unless
you disable IP streaming or switch to RTMP. USB streaming is available whenever the camera is
connected to a computer.
27
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
Viewing a Stream
To view the RTSP stream:
1. Open a stream viewer such as VLC Media Player.
2. Select "Network stream" or your viewer's equivalent option.
3. Copy the streaming URL from the camera's Streaming page and paste it into the viewer as the URL for
the network stream.
To view the USB stream:
Do one of these things:
nStart or join a conference.
nOpen a stream viewer and select the camera as the video capture device.
The image below shows how you would select a ConferenceSHOT 10 camera as the capture device for
VLC Media Player.
Configuring USB Streaming
STREAMING PAGE
These settings affect how the camera works with soft conferencing applications.
To change the way the camera shows up in your soft client's camera selection list:
Edit the USB Device Name.
To allow conferencing applications to control the audio:
Check the Enabled box for HID Audio Controls.
To allow conferencing applications to control the camera:
Check the box marked Enable UVC Extensions.
Note
USB streaming resolution and frame rate are automatically negotiated between the camera and the
conferencing application.
28
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
Setting up IPStreaming in Easy Mode
STREAMING PAGE
Note
Consult your network specialist when setting up IP streaming, to be sure that you select settings that are
appropriate for the network.
If you are not sure about these settings, start with the defaults.
1. Select Easy Quality Mode.
2. Select the desired IP streaming resolution. This determines the size of the window in which the stream
is displayed.
3. Select Video Quality.
4. Save your changes.
29
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
Setting up IPStreaming in Custom Mode
STREAMING PAGE
Note
Consult your network specialist when setting up IP streaming, to be sure that you select settings that are
appropriate for the network.
1. Select Custom quality mode.
2. Select the desired resolution.
3. Select the desired frame rate.
Note
Some combinations of resolution and frame rate are not valid, and will generate notifications.
4. Select Constant or Variable Bit Rate.
5. Constant Bit Rate only: Set Max Bandwidth.
6. Variable bit rate only: Set the Quality (Quantization) slider.
7. Save your changes.
30
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
RTSPStreaming Protocol and URL
STREAMING PAGE
RTSP is the default streaming protocol. When IP streaming is enabled, the RTSP stream is automatically
available at the streaming URL shown.
Consult your IT department before changing these settings.
RTSP port: Vaddio strongly recommends using the default RTSP port number.
Path: The portion of the streaming URL that appears after the IP address. You may wish to change this to
help identify the stream source – for example, demo-studio-3.
URL: The location where the stream can be viewed. This will change if you edit the path.
31
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
Configuring RTMP Streaming
STREAMING PAGE
To use RTMP streaming, you must have an account with a streaming service.
To configure an RTMP streaming service:
1. Select RTMP streaming, and select Settings.
2. Expand the information box for the service.
3. Enter the name of the service.
4. Paste in the key and URL(s) provided by the service.
32
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
To select the enabled RTMP streaming service:
Expand the list of available streaming services, and select the one to use.
Note
When RTMP streaming is selected and a service is configured, the camera streams to that service until
you stop the stream.
33
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
Changing MTU
STREAMING PAGE
The default packet size for streaming is 1400. Do not change this except in consultation with your network
administrator.
34
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
Managing Audio
The web interface provides separate controls for each of the audio inputs (built-in microphones, connected
EasyMic-compatible microphone, USB playback) and outputs (speaker, IP stream left and right, and USB
record).
Muting All Audio Inputs Together
Use the audio mute button at the top of any page of the web interface.
Controlling Volume and Muting Per Input or Output
AUDIO PAGE
To manage individual audio inputs or outputs:
Use the slider for the appropriate audio input or output to set the volume. The audio level meter and numeric
value can be helpful.
Note
For best performance with most computers, we recommend setting the USB Record volume high.
To mute individual inputs or outputs:
Use the button to mute the desired audio input or output.
35
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
Adjusting Performance for Larger Rooms
AUDIO PAGE
If the camera is installed in a room large enough to require an external microphone, you may need to adjust
the audio. Select Large Room Mode to boost the speakers and use the external microphone exclusively.
This setting is available on both the Inputs and the Outputs tabs.
36
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
Fine-Tuning Microphone Performance
AUDIO PAGE, INPUTS TAB
You may need to adjust the microphones to suit the room or the specific conference.
To correct this... Do this
Reverberant room (no external microphone) Set the NLP (Non-Linear Processing)filter to Reverberant to
reduce the echoing quality of the sound.
Reverberant room
(TableMIC microphone connected)
From the TableMIC Easy PEQ menu, select Reverberant
Room.
Noisy environment
(TableMIC microphone connected)
From the TableMIC Easy PEQ menu, select Ambient Noise
to reduce gain in the frequencies above and below the normal
speech range.
Participants who have quiet voices or are
seated beyond the microphones' optimum
pick-up range
(TableMIC microphone connected )
Select the Mic Boost processing option to increase
microphone gain overall.
From the TableMIC Easy PEQ menu, select Speech
Enhancement to increase gain in the frequency range for
speech.
Participants with widely differing vocal
volumes
(TableMIC microphone connected)
Select the Automatic Gain Control processing option to
adjust microphone gain based on the relative volumes of
people's voices.
37
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
Setting up Macros and Triggers
Macros are sequences of commands. Triggers register events or state changes that can be associated
with macros, to make them run. For example, the One Touch (Home) button on a TableMIC is a trigger.
When you associate a macro with a trigger, you must specify whether it runs when the trigger turns on, or
when it turns off – so you can associate two macros with each trigger, one to run when the trigger is
activated, and one to run when the trigger is turned off.
A trigger may be either hardware, such as the Home button on a tabletop microphone, or software.
Software triggers allow you to program custom functions for third-party control devices, such as defining
the buttons on a conference room touch-screen. Hardware triggers (labeled One Touch in the web
interface)allow you to define responses to connected Vaddio trigger devices such as TableMIC
microphones.
The macro can only run successfully if all the commands in the macro are able to run successfully. For
example, if the macro sends the camera to a preset position, that preset must be defined. Refer to the
Telnet Serial Command API section for a full list of commands.
39
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
Writing and Editing Macros
CONTROL DEVICES PAGE, MACROS TAB
To define a macro:
1. Enter a name in the Macro Editor's Name field.
2. Enter one or more Telnet commands in the editing area.
3. Optional but strongly recommended: Use the Test button to check your work while you are writing the
macro.
4. Save your work when you are finished, or select New to start over.
40
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
To edit an existing macro:
Select the Edit button associated with the macro, make your changes in the Macro Editor, and save your
work.
To create a new macro based on an existing one:
Select the Edit button for the existing macro to open it, and use the Save As button to give it a new name.
Then select its Edit button again, and make the desired changes.
Testing Macros
CONTROL DEVICES PAGE, MACROS TAB
The Macro Editor has a Test button to run a macro while you are editing it. You can also test macros after
saving them. The Macro Execution Log shows the result of each test.
41
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
Assigning Macros to Triggers
CONTROL DEVICES PAGE, TRIGGERS TAB
A trigger may be associated with a macro that runs when the trigger is on, one that runs when the trigger is
off, or one of each.
To assign a macro to a trigger:
Do at least one of these things:
nSelect a macro in the Execute Macro on Enter field. This macro will start when the trigger turns on.
nSelect a macro in the Execute Macro on Exit field. This macro will start when the trigger turns off.
Right-click a trigger label or test button to rename the trigger.
Example: Assigning a single macro to the Home button of the connected TableMIC microphone:
1. On the Macros tab of the Control Devices page, name and create the macro. Then test, debug, and
save it.
2. If you want this macro to run every time you tap the TableMIC microphone's One Touch button, got the
Audio page and set the One Touch Button mode to Momentary. Otherwise it will run every other time
you tap the button.
3. On the Triggers tab of the Control Devices page, locate One Touch in the list of trigger events, and
select the macro from the list of available actions for Execute Macro On Enter.
To remove macro assignments from a trigger:
Select the X on that trigger's row. This is equivalent to setting both macros to (none).
42
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
Testing Triggers
CONTROL DEVICES PAGE
Just as it can be helpful to test macros when you write them, it can also be helpful to test triggers when you
assign macros to them. The Trigger Testing section is available from both tabs of the Control Devices
page.
To test a trigger:
1. Set Test Mode on. The web interface displays a notification.
2. Select the trigger to run the macro associated with turning the trigger on.
3. Select the trigger again to run the macro associated with turning the trigger off, if there is one.
4. Turn off Test Mode when you finish testing.
Note
Triggers are not available to the control device when Test Mode is selected.
43
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
Setting Other System Behaviors
SYSTEM PAGE, GENERAL TAB
The following settings are available on the System page:
nLED On (default = selected) – If desired, the indicator light can be turned off.
nLED On in Standby (default = selected) – When this is selected, the indicator light is on when the
camera is powered, even if it is in standby mode.
nStandby Device when USB Disconnects (default = not selected) – To automatically set the camera
in standby (low-power) mode when not connected to a computer, select this option.
Note
By default, the camera's status indicator light is active during normal operation; however, it can be
configured to remain off when the camera is powered up. The camera may be sending video even if the light
is off.
44
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
Telnet Serial Command API
The Vaddio Telnet command API allows an external device such as an AMX or Crestron presentation
system to control the camera. It is also used for writing macros. Network connectivity and a Telnet client
are required; Telnet port 23 is used.
In addition to the camera control commands, Telnet session management commands are available – help,
history, and exit.
Note
When you connect via Telnet, you must log in using the admin
account.
Things to know about Telnet:
nThe > character is the command prompt.
nUsing a question mark as a command parameter will bring up a list
of available subcommands or parameters. Example:
camera led ?
get Get the current LED toggle
on Turn the LED on
off Turn the LED off
nCTRL-5 clears the current serial buffer on the device.
Typographical conventions:
nn {x | y | z} – Choose x, y, or z.
nn <variable> – Substitute the desired value here.
nn < x - y > – Valid range of values is from x through y.
nn [optional] – Parameter is not required.
45
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
camera home
Returns the camera to its stored color settings.
Synopsis camera home
Example >camera home
OK
>
camera ccu get
Returns CCU (lighting and color) information.
Synopsis camera ccu get <param>
Options auto_white_balance Returns the current state of the auto white
balance setting (on or off).
backlight_compensation Returns the current state of the backlight
compensation setting (on or off).
blue_gain Returns the blue gain value as an integer (0 to
20).
red_gain Returns the red gain value as an integer (0 to
20).
chroma Returns the chroma value as an integer (0 to
20).
gamma Returns gamma as an integer (0 to 3).
detail Returns the detail value as an integer (0 to 10).
wide_dynamic_range Returns the current setting for Wide Dynamic
Range (on or off).
all Returns all current CCU settings.
Examples >camera ccu get red_gain
red_gain 11
OK
>
Returns the current red gain value.
>camera ccu get all
auto_white_balance on
backlight_compensation off
blue_gain 10
chroma 2
detail 8
gamma 3
red_gain 11
wide_dynamic_range off
OK
>
Returns all current CCU settings.
46
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
camera ccu set
Sets the specified CCU (lighting) information.
Synopsis camera ccu set <param> <value>
Options auto_white_balance {on | off} Sets the current state of the auto white balance
setting (on or off). Auto white balance overrides
red gain and blue gain manual settings.
backlight_compensation {on
| off}
Sets the current state of the backlight
compensation setting (on or off). Can only be
used when wide dynamic range mode is off.
blue_gain <0 - 20> Sets the blue gain value as an integer (0 to 20).
Can only be used when auto white balance is
off.
red_gain <0 - 20> Sets the red gain value as an integer (0 to 20).
Can only be used when auto white balance is
off.
chroma <0 - 20> Sets the chroma value as an integer (0 to 20).
gamma <0- 3> Sets gamma value as an integer (1 to 3).
detail <0 - 10> Sets the detail value as an integer (0 to 10).
wide_dynamic_range {on | off} Sets Wide Dynamic Range mode on or off.
Can only be used when backlight
compensation is off.
Examples >camera ccu set auto_iris off
OK
>
Turns off auto-iris mode, returning the camera to manual iris control.
>camera ccu set red_gain 10
OK
>
Sets the red gain value to 10.
47
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
camera zoom
Moves the camera in toward the subject or out away from the subject.
Synopsis camera zoom {get | set {1x | 1.5x | 2x }}
Options get Returns the camera's zoom level.
set {1x | 1.5x | 2x } Sets the camera's zoom level. 1x, 1.5x, and 2x
are the only permissible values.
Examples camera zoom set 1.5x
OK
>
Sets the camera to 1.5x zoom.
> camera zoom get
zoom: 1.5x
OK
>
Returns the camera's current zoom level.
camera dewarp
Dewarping removes the "fish-eye" effect. When the camera is set to full dewarp, the field of view is
reduced by about 10°.
Synopsis camera dewarp {get | set {off | half | full }
Options get Returns the camera's current dewarp level.
set {off | half | full } Sets the camera's dewarp level.
Examples camera dewarp set full
OK
>
Sets the camera to full dewarp.
> camera dewarp get
dewarp: full
OK
>
Returns the camera's current dewarp level.
48
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
camera color-compensation
The color compensation settings allow quick color adjustments for room lighting that is overly warm or cool.
Synopsis camera color-compensation {get | set {neutral | warm_white | cool_white }}
Options get Returns the camera's current color
compensation setting.
set Sets the camera's color compensation.
neutral No color compensation.
warm_white Compensates for "cool white" lighting.
cool_white Compensates for "warm white" lighting.
Examples camera color-compensation set warm_white
OK
>
Sets the camera to color-compensation.
> camera color-compensation get
color-compensation: warm_white
OK
>
Returns the camera's current color compensation setting.
camera led
Set or change the behavior of the indicator light.
Synopsis camera led {get | off | on }
Options get Returns the indicator light's current state (on or
off).
off Disables the indicator light.
on Enables the indicator light.
Examples >camera led off
OK
>
Disables the indicator light. When the LED is off, you cannot tell by looking at the
camera whether it is sending video.
>camera led get
led: on
OK
>
Returns the current state of the indicator light.
49
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
camera standby
Set or change camera standby status.
Synopsis camera standby {get | off | on | toggle }
Options get Returns the camera's current standby state.
off Brings the camera out of standby (sleep) mode.
on Stops video and puts the camera in standby
mode.
toggle Changes the camera's standby state - if it was
not in standby mode, it enters standby; if it was
in standby mode, it "wakes up."
Examples >camera standby off
OK
>
Brings the camera out of standby mode.
>camera standby get
standby: on
OK
>
Returns the current standby state.
50
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
audio volume
Gets or sets the volume of the specified audio channel.
Synopsis audio < channel > volume {get | up | down | set }
Channels master Applies the command to all audio channels.
mic_input Applies the command to the built-in
microphones.
easy_mic_1 Applies the command to the external
microphone connected to the EasyMic port.
usb_playback Applies the command to the audio portion of the
incoming (far-end) USB stream
speaker Applies the command to the audio from the
speakers.
usb_record Applies the command to the outbound (near-
end) audio portion of the USB stream
ip_out_left
ip_out_right
Applies the command to the outbound (near-
end) audio portion of the IP stream, left and right
channels.
Options get Returns the current volume of the specified
channel.
up Increases the volume of the specified channel.
down Reduces the volume of the specified channel.
set Sets the volume of the specified channel.
Examples audio line_in_1 volume set -5
OK
>
Sets -5 dB as the volume for the device connected to the Line In 1 port.
audio line_out_1 volume get
volume -10.0 dB
OK
>
Returns the current volume for the speaker connected to the line out port.
51
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
audio mute
Gets or sets the mute status of the specified audio channel.
Synopsis audio < channel > mute {get | on | off | toggle }
Channels master Applies the command to all audio channels.
mic_input Applies the command to the built-in
microphones.
easy_mic_1 Applies the command to the external
microphone connected to the EasyMic port.
usb_playback Applies the command to the audio portion of the
incoming (far-end) USB stream
speaker Applies the command to the audio from the
speakers.
usb_record Applies the command to the outbound (near-
end) audio portion of the USB stream
ip_out_left
ip_out_right
Applies the command to the outbound (near-
end) audio portion of the IP stream, left and right
channels.
Options get Returns the current mute status of the specified
channel.
on Mutes the audio for the specified channel.
off Unmutes the audio for the specified channel.
toggle Changes the mute state for the specified
channel – unmutes if it was muted, mutes if it
was not.
Examples >audio line_out_1 mute get
mute: off
OK
>
Returns the current mute state of the device connected to audio line out 1. Mute is
off, so the audio is on.
>audio master mute on
OK
>
Mutes all audio.
52
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
video mute
Gets or sets the camera's video mute status. When video is muted, the camera sends blue or black video
with an on-screen message stating that video mute is on. This can be desirable when preparing the room,
or when privacy is needed.
Note
In systems with audio, this command does not affect the audio.
Synopsis video mute {get | off | on | toggle}
Options get Returns the current video mute status.
off Unmutes the video. (Normal video resumes.)
on Mutes the video. (Blue or black screen with
message)
toggle Changes the camera's video mute status.
Examples >video mute get
mute: off
OK
>
Returns video mute status.
>video mute on
OK
>
Transmits blue or black video.
trigger
Turn an existing trigger on or off. This command has no effect if the specified trigger has not been defined.
Note
If the web interface's macro/trigger test mode is in use, this command may return parse errors.
Synopsis trigger <1..10> {off | on }
Parameters <1..10> The trigger index (identifier) – triggers 1 through
10 are available.
{off | on} Set the state of the trigger.
Example > trigger 3 on
OK
Turns trigger 3 on.
53
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
streaming settings get
Returns current IP and USB streaming settings.
Synopsis streaming settings get
Parameters IP Custom_Frame_Rate Frame rate (Custom mode).
IP Custom_Resolution Resolution (Custom mode).
IP Enabled True if IP streaming is enabled, False if it is
not.
IP MTU The current MTU setting (1400 is default)
IP Port Port number used for IP streaming. RTSP
default is 554; RTMP default is 1935.
IP Preset_Quality Video quality (Easy mode).
IP Preset_Resolution Resolution (Easy mode).
IP Protocol IP streaming protocol in use (RTSP or RTMP).
IP URL URL where the RTSP stream is available.
IP Video_Mode Video quality mode (preset or custom).
USB Active True if a USB stream is present; false if not.
USB Device The USB Device Name currently assigned.
USB Frame_Rate Frame rate for the USB stream (negotiated
with conferencing client). 0 when no USB
stream is present.
USB Resolution Resolution of the USB stream (negotiated with
conferencing client). 0x0 when no USB stream
is present.
USB Version 2 or 3, as negotiated with the conferencing
client. 0 if no USB stream is present.
UVC Extensions_Enabled Allow or disable far-end control of the camera.
Example >streaming settings get
IP Custom_Frame_Rate 15
IP Custom_Resolution 1080p
IP Enabled true
IP MTU 1400
IP Port 554
IP Preset_Quality Standard (Better)
IP Preset_Resolution 720p
IP Protocol RTSP
IP URL vaddio-huddleshot-stream
IP Video_Mode preset
USB Active false
USB Device HuddleSHOT
USB Frame_Rate 0
USB Resolution 0x0
USB Version 3
UVC Extensions_Enabled true
OK
>
54
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
streaming ip enable
Set or change the state of IP streaming.
Synopsis streaming ip enable {get | on | off | toggle}
Parameters get Returns the current state of IP streaming
on Enables IP streaming.
off Disables IP streaming.
toggle Changes the state of IP streaming (on if it was
off, or off if it was on). streaming ip
enable toggle has the same effect as
selecting the Enable IP Streaming checkbox in
the web interface.
Example >streaming ip enable on
> OK
Enables IP streaming.
>streaming ip enable get
enabled:true
> OK
Returns the current state of IP streaming.
network ping
Sends an ICMP ECHO_REQUEST to the specified hostname or IP address.
Synopsis network ping [count <count>] [size <size>] <string>
Options <count> The number of ECHO_REQUEST packets to
send. Default is five packets.
<size> The size of each ECHO_REQUEST packet.
Default is 56 bytes.
<string> The hostname or IP address where the ECHO_
REQUEST packets will be sent.
Examples >network ping 192.168.1.66
PING 192.168.1.66 (192.168.1.66): 56 data bytes
64 bytes from 192.168.1.66: seq=0 ttl=64 time=0.476 ms
64 bytes from 192.168.1.66: seq=1 ttl=64 time=0.416 ms
64 bytes from 192.168.1.66: seq=2 ttl=64 time=0.410 ms
64 bytes from 192.168.1.66: seq=3 ttl=64 time=0.410 ms
64 bytes from 192.168.1.66: seq=4 ttl=64 time=3.112 ms
--- 192.168.1.66 ping statistics ---
5 packets transmitted, 5 packets received, 0% packet loss
round-trip min/avg/max = 0.410/0.964/3.112 ms
>
Sends five ECHO_REQUEST packets of 56 bytes each to the host at 192.168.1.66.
>network ping count 10 size 100 192.168.1.1
Sends 10 ECHO_REQUEST packets of 100 bytes each to the host at 192.168.1.1.
The command returns data in the same form as above.
55
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
network settings get
Returns the camera's current network settings and MAC address.
Synopsis network settings get
Example network settings get
Name eth0:WAN
MAC Address 00:1E:C0:F6:CA:7B
IP Address 192.168.1.67
Netmask 255.255.255.0
VLAN Disabled
Gateway 192.168.1.254
OK
>
system reboot
Reboots the system either immediately or after the specified delay. Note that a reboot is required when
resetting the system to factory defaults (system factory-reset).
Synopsis system reboot [<seconds>]
Options <seconds> The number of seconds to delay the reboot.
Examples >system reboot
OK
>
The system is going down for reboot NOW!huddleshot-D8-80-39-62-A7-C5
Reboots the system immediately.
>system reboot 30
Reboots the system in 30 seconds. The response is in the same form; the system
message appears at the end of the delay.
56
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
system factory-reset
Gets or sets the factory reset status. When the factory reset status is on, the system resets to factory
defaults on reboot.
Synopsis system factory-reset {get | on | off}
Options get Returns the camera's current factory reset
status.
on Enables factory reset on reboot and returns he
camera's current factory reset status.
off Disables factory reset on reboot and returns he
camera's current factory reset status.
Examples >system factory-reset get
factory-reset (software): off
factory-reset (hardware): off
OK
>
Returns the factory reset status.
>system factory-reset on
factory-reset (software): on
factory-reset (hardware): off
OK
>
Enables factory reset upon reboot.
Note
This command does not initiate a factory reset. The factory reset takes place on the
next reboot.
version
Returns the current firmware version.
Synopsis version
Example >version
Audio 0 0.06
Audio 1 CFG 0.15
Audio 1 FW P1.0.1
Audio 2 0.02
Commit 966a78e827a2e6f871011eb820706dcaa64ec0e2
Sensor Version 0.12
System Version HuddleSHOT 1.0.0
USB 01.01.003
OK
>
57
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
history
Returns the most recently issued commands from the current Telnet session. Since many of the programs
read user input a line at a time, the command history is used to keep track of these lines and recall historic
information.
Synopsis history <limit>
Options <limit> Integer value specifying the maximum number
of commands to return.
Examples history
Displays the current command buffer.
history 5
Sets the history command buffer to remember the last 5 unique entries.
Additional
information
You can navigate the command history using the up and down arrow keys.
This command supports the expansion functionality from which previous
commands can be recalled from within a single session. History expansion is
performed immediately after a complete line is read.
Examples of history expansion:
* !! Substitute the last command line.
* !4 Substitute the 4th command line (absolute as per ’history’ command)
* !-3 Substitute the command line entered 3 lines before (relative)
help
Displays an overview of the CLI syntax.
Synopsis help
Example help
exit
Ends the command session and closes the socket.
Synopsis exit
Example exit
58
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
Specifications
Camera and Image
Image device 1/1.9 CMOS sensor Pixels 2.12 million (effective)
IP (H.264) RTSP and
RTMPVideo Resolutions
1080p down to 180p
1080p at 30/25/15; others
60/30/25/15
USB 3.0 (UVC) Video
Resolutions
1080p down to 180p
at 60/30/15; automatically
negotiated
Lens and horizontal FOV 125° at 1x zoom with no dewarping; 110° at 1x zoom with full dewarping
Min. working distance 250 mm Min. illumination 100+ lux recommended
Backlight compensation On or off White balance Auto or manual
Sync system Internal S/N ratio Over 50 dB
Remote management Web interface, Telnet Power PoE+
Audio
Microphone input 2-channel, 16-bit, 16 kHz
sample rate
EasyMic Port RJ-45, 12V, bidirectional,
balanced
IP Streaming 2-channel (PCM), 16-bit
resolution, 48 kHz sample rate
USB Streaming
Record/Playback
2-channel (UAC), 16-bit
resolution, 48 kHz sample rate
Speaker output 2-channel (stereo), 16-bit, 48 kHz sample rate, 120-20000 Hz
Physical and Environmental
Height 4.12 in. (10.5 cm) Weight 5.25 lbs. (2.38 kg)
Width 24.0 in. (61 cm) Operating/storage
temperature
0°C to +40°C (32°F to 104°F)
Depth 3.7 in. (9.4 cm) Operating/storage humidity 20% to 80% RH, non-condensing
Specifications are subject to change without notice.
59
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
Troubleshooting and Care
When the camera doesn't behave as you expect, check the indicator light on the front before you do
anything else.
Use this table to determine whether it's time to call Vaddio Technical Support.
Power and Control
What is it doing? Possible causes Check and correct
Nothing.
The light on the front is off and
no video is available.
The network cable to the
camera is bad.
Check using a known good cable from
the PoE power injector to the camera
The wall outlet is not active.
(Check by finding out if it
powers something else, such
as a laptop or phone charger.)
Use a different outlet.
The camera or its PoE power
injector is bad.
Contact your reseller or Vaddio
Technical Support.
The light on the front of the
camera is off but the web
interface and video are
available.
The status light is turned off. You can turn it on again using the LED
On setting on the System page
(General tab), or using the Telnet
command camera led on.
The camera is not responding
to the remote and the light is
yellow/green.
A firmware update is in
progress.
Wait a few minutes, and try again when
the light turns blue.
The camera responds to the
remote but the web interface is
not available.
The camera is not using the IP
address you browsed to.
Press the Network button on the remote
to see camera information.
The camera operates normally
and its web interface is
available, but the light is
blinking blue.
The camera did not pair
successfully with the remote, or
the camera entered pairing
mode and did not detect a
remote.
Reboot the camera or disable the
indicator light.
Video and Streaming
What is it doing? Possible causes Check and correct
No H.264 video stream. IP streaming is not enabled. Enable IP streaming: Streaming page in
the web interface.
Conference is using the laptop
camera and audio, not the
HuddleSHOT camera.
The USB cable is not
connected from the camera to
the computer.
Connect the USB cable.
60
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
Audio
What is it doing? Possible causes Check and correct
No audio from the speakers
(No far-end audio)
Far-end microphone is muted.
The conferencing window may
show a mute icon for that site's
microphone.
Ask the participants at that site to
unmute their microphone.
Speaker volume is turned all
the way down.
You checked that first, right?
Far end reports that they can't
hear you. (No near-end audio)
Your microphone is muted. Unmute your microphone.
Remote
What is it doing? Possible causes Check and correct
The camera does not respond
to the remote, but the web
interface is available and video
is available.
The remote is not paired to the
camera.
Pair the camera and remote. See
Pairing the Remote to the Camera.
The batteries in the remote are
dead.
Put new batteries in the remote.
The batteries were installed
incorrectly in the remote.
Install the batteries as shown in the
diagram inside the remote.
The remote is in standby mode. Press the button again.
This is normal, if it has been more than
3 minutes since anyone used the
remote.
Pairing doesn't work. The
camera's light changes from
blinking cyan to blinking blue.
The remote is already paired
with another camera nearby.
Remove and reinstall the batteries in
the remote, then try pairing again.
The camera does not detect the
remote.
Replace the batteries in the remote.
The camera does not respond
to the remote and the indicator
light on the remote is on.
The remote is in the process of
pairing or correcting an internal
error.
Wait until the remote's indicator light
turns off.
Restoring Default Camera Settings
This returns the camera to its original state. If you export the camera's configuration before restoring
factory defaults, you will be able to restore the room label, time zone information, and home information by
importing the configuration afterward.
Using the multifunction button on the back of the camera: Disconnect the network cable. Then press
and hold the multifunction button while reconnecting the cable. Continue to hold the button for about 10
seconds.
From the web interface: Log on using the admin account, go to the System page's Firmware tab, and
select Restore Factory Settings.
61
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
Operation, Storage, and Care
For smears or smudges on the product, wipe with a clean, soft cloth. Use a lens cleaner on the lens. Do not
use any abrasive chemicals.
Keep this device away from food and liquids.
Do not operate or store the device under any of the following conditions:
nTemperatures above 40° C (104° F) or below 0° C (32° F)
nHigh humidity, condensing or wet environments
nInclement weather
nSevere vibration
nIn a hydraulic press
nDry environments with an excess of static discharge
Do not attempt to take this product apart. There are no user-serviceable components inside.
62
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
Glossary
AEC
Acoustic echo cancellation. Audio processing that subtracts the far-end (speaker) audio from the sound
that your microphone picks up.
auto white balance
A setting that allows the camera to manage color adjustments automatically.
backlight compensation
A setting that reduces contrast to adjust for bright light behind the main subject of the shot.
bandwidth
Data transfer rate (bits per second) for the stream. In some cases, using a high bandwidth can slow
down other network traffic. On networks with very low bandwidth, video issues may result. Streaming at
a lower resolution or frame rate can reduce bandwidth usage.
chroma
A setting that adjusts color intensity.
detail
A setting that adjusts image sharpness. If detail is set too low, the image may appear unrealistically
smooth – like an episode of Moonlighting.
dewarping
Image processing to remove the "fish-eye" effect from wide-angle views. Dewarping also disables
interstellar travel.
DHCP
Dynamic Host Configuration Protocol. A network management protocol that assigns an IP address to a
device automatically when it is connected to the network.
EasyMic
Vaddio's proprietary connectivity standard for conferencing microphones.
echo cancellation
Audio processing that subtracts the far-end (speaker) audio from the sound that your microphone picks
up.
FAQ
(Frequently Anticipated Questions) A list questions we hope you will ask, because we're pretty sure we
can answer them.
far end
(conferencing) A location in the conference other than the one where you are. Far-end video is what
you typically see in a conference – the people at the other end of the call.
Field of View (FOV)
How wide the video image is. Vaddio measures horizontal field of view. Some manufacturers use
diagonal field of view, which yields a bigger number for the same actual image area. Tilt your head to
one side and diagonal FOV will make sense.
flombodulator
A technically complex item the name of which you can't recall at the moment.
63
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
frame rate
The number of output video frames per second. Different outputs (such as the IP stream and the USB
stream) may use different frame rates. For streaming, higher frame rates use more bandwidth.
full-duplex
Simultaneous two-way (or multi-way) audio; conference participants at the near end can talk and still
hear the participants at the far end(s), as in a face-to-face meeting.
gamma
A setting that adjusts the range (gray density) between bright areas and shadows.
gateway
Network information automatically assigned in a DHCP network. If installing equipment on a non-
DHCP network, get this information from the network administrator.
HDMI
A video output format; may also carry audio information.
HID audio controls
(Human Interface Device) Controls to enable conference participants to use the conferencing client to
control the audio.
home (camera)
The settings to which the camera returns after a reboot or on exiting standby mode. Depending on the
camera's capabilities, home may include zoom, color and lighting settings, and (for PTZ cameras)
pan/tilt position.
home button (microphone)
A One Touch trigger control on a tabletop microphone. The button can be associated with one macro in
momentary mode, or two macros in latching mode.
HTTP
HyperText Transfer Protocol. The magic that makes websites work.
HTTPS
HyperText Transfer Protocol Secure. The magic that uses encryption to make websites work securely.
See SSL certificate for more information.
IP address
Where a given device is on the IP network, logically. The IP address enables the network to route data
to the right device – and that's the reason IP address conflicts are bad.
IP address conflict
Two or more devices attempting to use the same IP address on a network. Results are unpredictable
but never good.
LED
Light-Emitting Diode. An indicator light.
macro
A defined sequence of commands that a device performs in response to a trigger event.
MTU
Maximum Transmission Unit. The largest number of bytes allowed in a packet. If you don't know what
that means, don't change MTU size.
64
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
near end
(conferencing) Your location in a conference. When you mute the video, your camera stops sending
near-end video.
NLP
(Non-Linear Processing) Audio processing to remove certain particularly challenging types of
undesirable audio, such as the echo in a room without acoustic treatment, or background chatter in an
office.
NTP
Network Time Protocol. Ensures that NTP-enabled devices on the network all show the same system
time, so timestamps are accurate.
pairing
The process of "teaching" two specific devices to recognize each other. The HuddleSHOT camera and
its remote must be paired for the remote to control the camera.
PoE, PoE+, PoE++
Power over Ethernet; a means of powering a device using its network connection. Requires a mid-
span power injector. PoE+ and PoE++ deliver more power than PoE.
RCLB
Really Cool Logo Badge. A visual cue that the device is a genuine Vaddio product. Accept no
substitutes!
resolution
1. The image size. For Vaddio cameras, resolution is expressed in terms of digital TV standards, with
1080p being the default in most cases. Resolution and frame rate are set together on Vaddio cameras.
2. The thing that usually flies out the window by January 10th.
Richard
The reason there are cats (well, pictures of cats) in this manual.
RTMP
Real-Time Messaging Protocol. Used for livestreaming video (and audio, if available) to a service such
as YouTube Live.
RTSP
Real-Time Streaming Protocol. Used for streaming video and audio over your network.
soft conferencing client
A conferencing application (such as Zoom, Google Hangouts, or Skype for Business) that uses a
computer rather than requiring a conferencing codec.
SSL certificate
A file used with HTTPS proving that a web page really originates from its purported source. If you
enable or require HTTPS on a camera or other device without installing an SSL certificate, your
browser will pop up security warnings when you try to browse to the device's web interface.
streaming protocol
A set of rules that define how video and audio data are sent over the network. See RTMP and RTSP.
subnet mask
Network information automatically assigned in a DHCP network. If installing equipment on a non-
DHCP network, get this information from the network administrator.
65
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
trigger
An event, such as pressing the Home button on a connected TableMIC, that can be associated with a
macro (defined command sequence). Devices that originate trigger events are sometimes called
triggers or trigger devices.
UAC drivers
(Universal Audio Class) Standard USB audio drivers used by Vaddio conferencing products with audio
capabilities.
UCC, UC conferencing
Unified Communications Conferencing; refers to soft-client conferencing (such as Zoom or Skype for
Business) using a computer with USB-connected peripherals.
USB 2
An older, lower-speed USB protocol; good for audio but offers lower maximum resolutions for video
conferencing. USB 2 products can be connected to USB 2 or USB 3 ports on your computer.
USB 3
A high-speed USB protocol, capable of handling high-quality video and audio as in conferencing
applications. USB 3 products should be connected to USB 3 ports; performance may be degraded
otherwise.
UVC drivers
(Universal Video Class) Standard USB video drivers used by Vaddio cameras. They're the reason your
computer doesn't have to stop and download a driver when you connect your new Vaddio USB camera
to it.
UVC extensions
Controls in UVC drivers to allow participants at the far end of a conference to control your camera, if it
processes UVC commands. The administrator may choose to disable these.
66
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
Compliance and Conformity Statements
Compliance testing was performed to the following regulations:
FCC Part 15 (15.107, 15.109), Subpart B Class A
ICES-003, Issue 54: 2012 Class A
EMC Directive 2014/30/EU Class A
EN 55032: 2015 Class A
EN 55024: November 2010 Class A
IEC 60950-1:2005 (2nd Edition); Am 1: 2009 + Am 2: 2013 Safety
EN 60950-1: 2006 + A11: 2009 + A1: 2010 + A12: 2011 + A2: 2013 Safety
IEC 62368-1:2014 (2nd Edition) Safety
FCC Part 15 Compliance
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
Part 15, Subpart B, of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with
the instruction manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the user will be required
to correct the interference at his/her own expense.
Operation is subject to the following two conditions: (1) This device may not cause
interference, and (2) This device must accept any interference including interference that
may cause undesired operation of the device.
Changes or modifications not expressly approved by Vaddio can affect emission
compliance and could void the user’s authority to operate this equipment.
ICES-003 Compliance
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus
set out in the Radio Interference Regulations of the Canadian Department of Communications.
Le présent appareil numérique n’emet pas de bruits radioélectriques
dépassant les limites applicables aux appareils numériques de la classe A
préscrites dans le Règlement sur le brouillage radioélectrique édicté par le ministère des Communications
du Canada.
67
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
European Compliance
This product has been evaluated for Electromagnetic Compatibility under the EMC Directive for Emissions
and Immunity and meets the requirements for a Class A digital device. In a domestic environment this
product may cause radio interference in which case the user may be required to take adequate measures.
Standard(s) To Which Conformity Is Declared:
EMC Directive 2014/30/EU
EN 55032: 2015 – Conducted and Radiated Emissions
EN 55024: November 2010 – Immunity
IEC 60950-1: 2005 (2nd Edition); Am 1: 2009 + Am 2: 2013 – Safety
EN 60950-1: 2006 + A11: 2009 + A1: 2010 + A12: 2011 + A2: 2013 – Safety
IEC 62368-1: 2014 (2nd Edition) – Safety
68
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
Warranty and Return Policy
Hardware warranty: Two (2) year limited warranty on all parts and labor for Vaddio manufactured products.
Vaddio warrants its manufactured products against defects in materials and workmanship for a period of
two years from the day of purchase, to the original purchaser, if Vaddio receives notice of such defects
during the warranty. Vaddio, at its option, will repair or replace products that prove to be defective. Vaddio
manufactures its hardware products from parts and components that are new or equivalent to new in
accordance with industry standard practices.
Exclusions: The above warranty shall not apply to defects resulting from improper or inadequate
maintenance by the customer, customers applied software or interfacing, unauthorized modifications or
misuse, mishandling, operation outside the normal environmental specifications for the product, use of the
incorrect power supply, modified power supply or improper site operation and maintenance. OEM and
special order products manufactured by other companies are excluded and are covered by the
manufacturer’s warranty.
Vaddio Customer Service: Vaddio will test, repair, or replace the product or products without charge if the
unit is under warranty. If the product is out of warranty, Vaddio will test then repair the product or products.
The cost of parts and labor charge will be estimated by a technician and confirmed by the customer prior to
repair. All components must be returned for testing as a complete unit. Vaddio will not accept responsibility
for shipment after it has left the premises.
Vaddio Technical Support: Vaddio technicians will determine and discuss with the customer the criteria
for repair costs and/or replacement. Vaddio Technical Support can be contacted by email at
support@vaddio.com or by phone at one of the phone numbers listed on support.vaddio.com.
Return Material Authorization (RMA) number: Before returning a product for repair or replacement
request an RMA from Vaddio’s technical support. Provide the technician with a return phone number, e-
mail address, shipping address, product serial numbers and original purchase order number. Describe the
reason for repairs or returns as well as the date of purchase. See the General RMA Terms and Procedures
section for more information. RMAs are valid for 30 days and will be issued to Vaddio dealers only. End
users must return products through Vaddio dealers. Include the assigned RMA number in all
correspondence with Vaddio. Write the assigned RMA number clearly on the shipping label of the box when
returning the product. All products returned for credit are subject to a restocking charge without exception.
Special order products are not returnable.
Voided warranty: The warranty does not apply if the original serial number has been removed or if the
product has been disassembled or damaged through misuse, accident, modifications, use of incorrect
power supply, use of a modified power supply or unauthorized repair.
Shipping and handling: Vaddio will not pay for inbound shipping transportation or insurance charges or
accept any responsibility for laws and ordinances from inbound transit. Vaddio will pay for outbound
shipping, transportation, and insurance charges for all items under warranty but will not assume
responsibility for loss and/or damage by the outbound freight carrier. If the return shipment appears
damaged, retain the original boxes and packing material for inspection by the carrier. Contact your carrier
immediately.
Products not under warranty: Payment arrangements are required before outbound shipment for all out of
warranty products.
69
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
General RMA Terms and Procedures: RMA’s are valid for 30 days and will be issued to Vaddio dealers
only.
nEnd users must return products through Vaddio dealers.
nBefore a defective product can be authorized to send in for repair, it must first go through the
troubleshooting process with a member of the Vaddio Technical Support team.
nProducts authorized for repair must have a valid RMA (Return Material Authorization) number.
oVaddio RMA Team will issue the RMA number.
oAn RMA number is to be included in all correspondence with Vaddio.
oThe RMA number must appear clearly on the shipping label (not the box) when the product is
returned.
oA packing slip must be included on the inside of the box with the RMA number listed and reason for
RMA return.
nProducts received at Vaddio that do not have a valid RMA number clearly marked on the outside of the
shipping container may be refused and returned to sender.
nBoxes showing external damage will be refused and sent back to the sender regardless of the clearly
marked RMA number and will remain the responsibility of the sender.
RMA Charges (Restocking): All qualified returns must be made in unopened, original packaging with all
original materials.
nInitial shipments of equipment that are refused upon attempted delivery, for any reason, are subject to
restocking charges.
nThe Dealer has up to 60 days from the date of purchase to return Vaddio product for credit for future
purchases of Vaddio product only.
nThe Dealer has 61 to 90 days from the date of purchase to return Vaddio product with a 15% restocking
fee or $50.00 fee, whichever amount is greater
nThe Dealer has up to 30 days from the date of purchase to return OEM and other manufacturer’s
products with a 15% restocking fee or $50.00 fee, whichever amount is greater.
nNOTE: Special Order products from other manufacturers (identified in the Vaddio Price Guide as
noncancelable, nonreturnable and not refundable) are not eligible for advance replacement from Vaddio.
Advance Replacement Policies: For Vaddio manufactured products, advance replacement will be
provided for up to one (1) year after the initial shipment of products.
nNOTE: OEM and other manufacturer’s products are excluded from the Vaddio advance replacement
policy. Advance replacement will be provided for up to 30 days after initial shipment of OEM products.
Thereafter, a return to Vaddio and factory repair is offered during the other manufacturer’s warranty
period. Vaddio will determine if the returned product is qualified for the OEM warranty.
nNOTE: Special Order products from other manufacturers (identified in the Vaddio Price Guide as
noncancelable, nonreturnable and not refundable) are not eligible for advance replacement from Vaddio.
70
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
Advance Replacement Procedures: The Vaddio Dealer must submit a non-revocable purchase order for
advance replacement equipment at normal dealer pricing. Credit shall be issued upon complete product
return (including all accessories) for dealers with Net 30 terms. For credit card accounts, charges will be
assessed to the credit card for the replacement and credited back upon complete product return.
nReturns must be made in the original Vaddio packaging with all original materials if at all possible.
Vaddio products with missing original materials will be billed to the dealer at dealer price.
nNOTE: OEM products must be returned in the original packaging with all materials and the RMA
number written on the shipping label only and not on the OEM box. If the return is incomplete and/or the
OEM box is defaced, the product shall be returned to the dealer and the RMA will not be credited.
nEquipment returned with “No Trouble Found” after advanced replacement will be assessed a full 15% or
$50.00 restocking fee (whichever is greater) for each item and may also be assessed for additional
charges to compensate for wear, damages and reconditioning.
nAll returns must be accompanied by RMA # as stated above.
nAll Advanced Replacement products are sent via 2-day service in the continental USA. If the product is
requested to be sent via priority or overnight shipping, the Dealer shall pay shipping costs. The dealer
can elect to supply their preferred shipping account number.
nInternational customers are responsible for all freight charges for equipment returned to Vaddio,
including international shipping, taxes, and duties, insurance and all other associated logistic charges.
Warranty Repair Terms and Procedures: Vaddio will repair any product free of charge, including parts
and labor, within the terms outlined in the warranty agreement for that product.
nCustomers must provide proof of the product’s purchase date.
nProduct that is within the warranty period will be repaired under the non-warranty terms if:
oThe equipment has been damaged by negligence, accident, act of God, mishandling, used with the
incorrect, modified or extended power supply or has not been operated in accordance with the
procedures described in the operating and technical instructions.
oThe equipment has been altered or repaired by other than the Manufacturer or an authorized service
representative.
oAdaptations or accessories other than those manufactured or provided by the Manufacturer have
been made or attached to the equipment, which in the determination of the Manufacturer, shall have
affected the performance, safety of reliability of the equipment; or the equipment’s original serial
number has been modified or removed.
nCustomer is responsible for shipping charges to send defective product under warranty to Vaddio.
Vaddio will pay ground service return shipping charges during the 2nd year of the warranty period.
nStandard return shipping method for products under warranty, but out of the advance replacement
warranty period, is ground shipment. Extra charges associated with priority shipping, when requested,
will be the responsibility of the customer.
Non-Warranty Repair Terms: Vaddio will repair any non-obsolete product that does not meet the terms of
the warranty. Non-warranty repair terms are as follows:
nThe customer is responsible for, and agrees to pay, all parts and labor costs associated with the repair.
Standard non-warranty repair charges are outlined below.
nCustomers must provide payment method and one of the following, prior to receiving an RMA:
oHard copy of a PO, for dealers with Net 30 terms and in good standing with Vaddio.
oValid credit card number - Credit card will be charged upon shipping repaired product back to
customer.
nRequest for COD: Customers will be notified of COD charges prior to shipping repaired unit.
nCustomer is responsible for all shipping charges both to and from Vaddio, and may use their own
carrier.
nCustomers will receive a courtesy call notifying them of total repair charges prior to return shipping.
71
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
Non-Warranty Repair Charges: Total repair charges (per unit) for a non-warranty repair consist of the
following:
nCost of any replacement parts needed to repair the defect.
nLabor costs billed per hour after minimum charges/time.
nLabor charges include troubleshooting and repair time only.
nBurn-in time and final test time is not included in the labor charges.
nLabor time is rounded to the nearest quarter hour.
nLabor charges are billed at the prevailing rate for the category of equipment repaired, after minimum
charges/time. For prevailing labor rates, please contact the Vaddio technical support.
nAll shipping and handling costs are the responsibility of the customer for non-warranty repairs.
Minimum Labor Charges: All non-warranty repairs are subject to a minimum evaluation/repair labor
charge even if there is no problem found. Please contact Vaddio technical support for the current applicable
rate.
Repair Charge Estimates: Estimates on repair charges for a specific problem will not be given before an
RMA is issued and the actual product has been evaluated by a Vaddio technician. Repair estimates will be
given after the repair department receives and evaluates the unit.
nCustomers requesting an estimate on repair charges must do so up front when they call in for an RMA.
The RMA team will call or email with the estimate after evaluating the unit and before proceeding with
the repair.
nAny product evaluated for a repair estimate is still subject to the minimum labor charges even if the
customer decides not to proceed with the repair.
nVaddio does not guarantee estimates given on repair charges. Actual repair costs may exceed the
estimate.
nCustomer is responsible for actual repair charges, regardless of estimate.
Repair Policy Notes:
nDuration of Repair: Products are repaired on a first come first serve basis. The turn-a-round time of a
particular repair is dependent upon circumstances such as product type, the nature of the problem and
current repair volumes. Requests for expedited repair service will be considered on a case-by-case
basis.
nRepair Warranty: Vaddio guarantees all of its repair work, performed on non-warranty items, for 90
days from the day the repaired product is shipped back to the customer. If the original problem
described was not resolved or reoccurs within the 90-day period, Vaddio will repair the unit free of labor
charges. However additional material charges may apply unless the parts used to affect the repair are
again deemed defective.
72
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
Photo Credits
This guide may include some or all of these photos.
European Space Agency (ESA) astronaut Samantha Cristoforetti, a Flight Engineer with Expedition 42,
photographs the Earth through a window in the Cupola on the International Space Station
By NASA - https://blogs.nasa.gov/ISS_Science_Blog/2015/03/06/women-in-space-part-two-whats-
gender-got-to-do-with-it/, Public Domain, https://commons.wikimedia.org/w/index.php?curid=38834990
Carl Sagan, Bruce Murray, Louis Friedman (founders) and Harry Ashmore (advisor), on the occasion of
signing the papers formally incorporating The Planetary Society
By credit NASA JPL - JPL, Public Domain, https://commons.wikimedia.org/w/index.php?curid=1180927
Main Control Room / Mission Control Room of ESA at the European Space Operations Centre (ESOC) in
Darmstadt, Germany
By European Space Agency - ESOC flickr, Credit: ESA - Jürgen Mai, CC BY-SA 3.0-igo,
https://commons.wikimedia.org/w/index.php?curid=36743173
Expedition 42 on orbit crew portrait, International Space Station, Mar. 7, 2015 – Barry Wilmore
(Commander) Top, Upside down, to the right cosmonaut Elena Serova, & ESA European Space Agency
Samantha Cristoforetti. Bottom center US astronaut Terry Virts, top left cosmonauts Alexander
Samokutyaev and Anton Shkaplerov.
By NASA - https://www.flickr.com/photos/nasa2explore/16166230844/, Public Domain,
https://commons.wikimedia.org/w/index.php?curid=38931301
European Space Agency astronaut Luca Parmitano, Expedition 36 flight engineer, outside the International
Space Station
By NASA - http://spaceflight.nasa.gov/gallery/images/station/crew-36/html/iss036e016704.html, Public
Domain, https://commons.wikimedia.org/w/index.php?curid=27263573
Chris Cassidy, Luca Parmitano, and Karen Nyberg, ISS, 2013. Photo Credit: NASA
Nicolas Altobelli, Rosetta Scientist at ESA's European Space Astronomy Centre, Villanueva de la
Cañada, Madrid, Spain
By European Space Agency - Nicolas Altobelli talks to the media, CC BY-SA 3.0-igo,
https://commons.wikimedia.org/w/index.php?curid=36743144
Andrea Accomazzo, ESA Rosetta Spacecraft Operations Manager, providing a live update from the Main
Control Room at ESA's European Space Operations Centre, Darmstadt, Germany during the Rosetta
wake-up day.
By European Space Agency - Live update from the Main Control Room, CC BY-SA 3.0-igo,
https://commons.wikimedia.org/w/index.php?curid=36743150
Sleeping goose
By ladypine - Own work, CC BY-SA 3.0, https://commons.wikimedia.org/w/index.php?curid=1695227
By Rick Dikeman - Image:Wayne Gretzky 1997.jpg, CC BY-SA 3.0,
https://commons.wikimedia.org/w/index.php?curid=945698
Photo AS11-40-5948, Aldrin assembles seismic experiment, by National Aeronautics and Space
Administration, courtesy of the NASA History Office and the NASA JSC Media Services Center
73
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
Index
A
admin password 13, 19
changing 19
default 13
AEC 6
AGC (automatic gain control) 37
Ambient Noise (audio setting) 37
anatomy of the camera 3
API 55
Telnet 55
audio 35-38, 51-52
controls 36-37
Large Room Mode 36
Music mode 38
muting 35, 52
Sound Bar Mode 7, 38
volume 51
volume controls 35
Audio page (web) 35-38
auto iris 46-47
auto white balance 46-47
B
backing up a configuration 21
backlight compensation 46-47
bandwidth 30
bit rate (IP streaming setting) 30
blue gain 46-47
browser compatibility 11
button, multifunction 3
C
cable connectors 3, 5
camera mount 4-5, 8
installing 5
camera placement 4
camera specifications 59
capabilities 1, 59
CCU settings 46-47
chroma setting 46-47
cleaning 62
color codes for status light 8
Color Compensation (setting) 44
color settings 46-47, 49
command history 58
compatibility, browsers 11
conferencing 27-28
configuration, saving or restoring 21
connection example 6-7
Constant Bit Rate (IP streaming setting) 30
Control Devices page (web) 39
controls available to admin 13
controls available to non-admin user 12
D
damage, preventing 2, 4-5
default IP address 14
default settings, restoring 8, 57, 61
detail setting 46-47
dewarping 48
DHCP vs. non-DHCP networks 14
diagnosing issues 55, 60
diagnostic logs 26
Diagnostics page (web) 26
diagram, connection 6-7
E
Easy PEQ 37
EasyMIC port 3
echo cancellation 6
equalizer 37
F
factory defaults, restoring 8, 57, 61
fault isolation 55, 60
firmware update 24-25
firmware version 57
G
getting help 26
guest access 19
H
Help page (web) 26
home position 46
hostname 17
HTTPS, enabling or requiring 20
HuddleSHOT EasyMIC adapter 7
I
importing a configuration 21
inactive sessions (web interface) 19
indicator light 8, 44, 49
behavior 44, 49
74
enabling/disabling 44
meaning of colors 8
information, conference room 21
installation 5, 8
camera 8
camera mount 5
installation, typical 6-7
IP address 8, 11, 14, 16
camera, discovering 8, 11
default 11, 14, 17
static, configuring 14, 16
IP streaming 27, 29-32, 54-55
enabling/disabling 27
settings 29-32, 54-55
iris settings 46-47
L
labels, room 21
LED control 49
light, status indicator 8, 49
behavior 49
meaning of colors 8
lighting settings 46-47, 49
location of the camera 4, 21
log files 26
login, admin 13
low-power (standby) state 49-50
M
macros 39-41
creating and editing 40
testing 41
Max Bandwidth (IP streaming setting) 30
media player 27
mic boost 37
microphones 35, 37, 52
adjusting 37
muting 35, 52
mount 4-5, 8
installing 5
mounting the camera 4, 8
MTU (IP streaming setting) 34
multifunction button 3, 8
muting 35, 52-53
audio inputs 35, 52
audio outputs 35, 52
microphones 52
speakers 52
video 53
N
network configuration 16-17, 56
current 56
network port 3
Networking page (web) 16-17
NTP server 18
O
operating environment 4, 62
P
packing list 2
page 16-17, 19-21, 26-32, 34-39
Audio 35-38
Control Devices 39
Diagnostics 26
Help 26
Networking 16-17
Room Labels 21
Security 19-20
Streaming 27-32, 34
parametric equalizer 37
part numbers 2
passwords 12-13, 19
admin, default 13
user, default 12
Path (IP streaming setting) 31
performance specifications 59
physical and environmental specifications 59
ping command 55
ports 3
power on/power off 50
precautions 2, 4
for operating the system 4
product capabilities 1, 59
product returns and repairs 69
Q
Quality/Quantization (IP streaming setting) 30
R
ready state 50
rebooting 23, 56
red gain 46-47
remote control 8-10
installing batteries 9
pairing with the camera 8, 10
standby mode 10
75
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
unpairing 10
removing image distortion 48
requirements 4
installation 4
mounting 4
reset See alsorebooting; restoring default set-
tings
Resolution (IP streaming setting) 29-30
restoring a configuration 21
restoring default settings 8, 57, 61
Reverberant Room (audio setting) 37
RJ-45 connectors 5
room information 21
Room Labels page (web) 21
RTMP streaming 27, 32
RTSP streaming 27, 31
S
saving a configuration 21
Security page (web) 19-20
settings, default, restoring 57, 61
shelf-mounted cameras 8
shelf, camera mount 5
site requirements 4
software update 24-25
solving problems 60
speakers 36, 52
muting 52
specifications 59
Speech Enhancement (audio setting) 37
speed 48
zoom 48
SSL certificate 20
standby (low-power) state 44, 49-50
Standby Device when USB Disconnects (set-
ting) 44
static IP address 14, 16
configuring 14, 16
status light 8, 49
behavior 49
meanings of colors 8
storage environment 62
storing a configuration 21
stream viewer 27
streaming 27-32, 54-55
configuring 28
enabling/disabling 27
IP 27, 29-30
settings 28, 30-32, 54
state 55
USB 27-28
Streaming page (web) 27-32, 34
streaming URL 31
supported web browsers 11
syntax help, Telnet commands 58
T
TableMIC microphone 6
technical specifications 59
technical support 26
Telnet 20
disabling access via 20
Telnet API 55
Telnet commands 45-50, 53-58
syntax help 45, 58
typographical conventions 45
Telnet session 45, 58
ending 58
history 58
temperature, operating and storage 62
testing 41, 43
macros 41
triggers 43
third-party control 45
time zone 18
trigger command, failure to execute 43
trigger devices 39
triggers 39, 42-43, 53
defining 42
deleting 42
testing 43
troubleshooting 55, 60
U
update 24-25
URL, RTSP streaming 31-32
USB port 3
USB streaming 27-28, 54
configuring 28
settings 54
user password 12, 19
changing 19
default 12
V
Variable Bit Rate (IP streaming setting) 30
version, firmware 57
video mute 53
76
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
Video Quality (IP streaming setting) 29
video resolution (IP streaming setting) 29
visual parts identification 3
volume controls 35, 51
W
wall mount 5
installing 5
warranty 4, 69
web browsers supported 11
web interface 11, 15-17, 19-21, 26-32, 34-39
accessing 11
accessing via direct connection 15
Audio page 35-38
Control Devices page 39
Diagnostics page 26
Help page 26
Networking page 16-17
Room Labels page 21
Security page 19-20
Streaming page 27-32, 34
Z
zoom 48
speed 48
77
Complete Manual for the HuddleSHOT All-in-One Conferencing Camera
Vaddio is a brand of Legrand AV Inc.· www.legrandav.com · Phone 800.572.2011 / +1.763.971.4400 · Fax
+1.763.971.4464 · Email av.vaddio.support@legrand.com·
Visit us at support.vaddio.com for firmware updates, specifications, drawings, manuals, technical support
information, and more.
©2019 Legrand AV Inc.
Vaddio is a registered trademark of Legrand AV Inc. All other brand names or marks are used for
identification purposes and are trademarks of their respective owners. All patents are protected under
existing designations. Other patents pending.
Commercial AV Brands Chief | Da-Lite | Middle Atlantic | Projecta | Vaddio