Table of Contents
- Overview
- Unpacking the Camera
- A Quick Look at the Camera
- Installing the Camera
- Using the IR Remote
- Web Interface
- System Administration
- For Non-DHCP Environments: Configuring the Device with a Static IP Address fo...
- Changing the Camera's Hostname
- Optional For DHCP Environments: Changing from a DHCP Address to a Static IP A...
- Specifying Time Zone and NTP Server
- Managing Access and Passwords
- Disabling Telnet Access
- Enabling or Requiring HTTPS
- Adding Room Information to the Camera's Web Interface
- Saving (Exporting) or Restoring (Importing) a Camera Configuration
- Installing a Camera Firmware Update
- Rebooting the Camera
- Contacting Vaddio Technical Support
- Accessing the Diagnostic Logs
- Configuring Camera Behavior
- Setting the Custom Home Position and Other Preset Shots
- Renaming Presets and Custom CCU Scenes
- Initial Lighting and Color Settings
- Lighting Adjustments
- Fine-Tuning Image Quality and Color
- Lighting and Image Quality Cheat Sheet
- Color Adjustment Cheat Sheet
- Saving Color and Lighting Settings
- Adjusting the Focus
- Speed Adjustments
- Setting the Direction for Camera Movements
- Basic Camera Settings
- Software-Controlled Video Output Resolution Setting
- Indicator Light Behavior Settings
- Operating the Camera from the Web Interface
- Telnet Command Reference
- RS-232 Serial Command Reference
- Specifications
- Troubleshooting and Care
- Compliance and Conformity Statements
- Warranty and Return Policy
- Photo Credits
- Index
Vaddio RoboSHOT 30E NDI (white) User Manual
Displayed below is the user manual for RoboSHOT 30E NDI (white) by Vaddio which is a product in the Video Conferencing Cameras category. This manual has pages.
Related Manuals
Complete Manual for
RoboSHOT30E NDI
High-Performance PTZ Camera
Document 411-0038-30 Rev. A
July 2019
Vaddio is a brand of Legrand AV Inc.· Phone 800.572.2011 / +1.763.971.4400 · Fax +1.763.971.4464 ·
Email av.vaddio.support@legrand.com · Visit us at www.legrandav.com for firmware updates,
specifications, drawings, manuals, technical support information, and more.
©2019 Legrand AV Inc.
Vaddio is a registered trademark of Legrand AV Inc. NDI®is a registered trademark of NewTek, Inc. All
other brand names or marks are used for identification purposes and are trademarks of their respective
owners. All patents are protected under existing designations. Other patents pending.
Commercial AV Brands Chief | Da-Lite | Middle Atlantic | Projecta | Vaddio
iii
Contents
Overview 1
What's in this Guide 1
Camera Features 1
Unpacking the Camera 2
A Quick Look at the Camera 3
Front of the Camera 3
Back of the Camera 4
Installing the Camera 5
Don’t Void Your Warranty! 5
Before You Start 5
Installing the Wall Mount 6
About Ceiling-Mounted Cameras 6
Video Resolution Setting 7
Cabling Notes 7
RS-232 Serial Communication Settings 8
RS-232 Connector Pin-Out 8
Connecting the Camera 9
Installing the Camera 10
Powering Up the Camera 10
Status Light 11
Using the IR Remote 12
IR Remote Cheat Sheet 12
IR Remote Details 13
Storing a Preset Using the Remote 13
Clearing a Preset Using the Remote 13
Web Interface 14
Accessing the Camera's Web Interface Using NDI Software 14
Accessing the Camera's Web Interface Without NDI Software 14
Browser Support 15
User Access 15
Administrative Access 16
Web Interface Cheat Sheet 17
System Administration 18
For Non-DHCP Environments: Configuring the Device with a Static IP Address for Initial
Installation 18
Changing the Camera's Hostname 20
Optional For DHCP Environments: Changing from a DHCP Address to a Static IP Address 20
Specifying Time Zone and NTP Server 21
Managing Access and Passwords 22
Disabling Telnet Access 22
Enabling or Requiring HTTPS 23
Adding Room Information to the Camera's Web Interface 23
Saving (Exporting) or Restoring (Importing)a Camera Configuration 24
Installing a Camera Firmware Update 25
Rebooting the Camera 26
Contacting Vaddio Technical Support 27
Accessing the Diagnostic Logs 27
Configuring Camera Behavior 28
Setting the Custom Home Position and Other Preset Shots 28
Renaming Presets and Custom CCU Scenes 29
Initial Lighting and Color Settings 30
Lighting Adjustments 31
Fine-Tuning Image Quality and Color 31
Lighting and Image Quality Cheat Sheet 32
Color Adjustment Cheat Sheet 33
Saving Color and Lighting Settings 33
Adjusting the Focus 34
Speed Adjustments 34
About Tri-Synchronous Motion 34
Setting the Speed for Manual Movements 35
Setting the Speed of Movements to Presets 35
Adjusting Tri-Synchronous Motion Speed 36
Setting the Direction for Camera Movements 37
Basic Camera Settings 38
Software-Controlled Video Output Resolution Setting 39
Indicator Light Behavior Settings 39
Operating the Camera from the Web Interface 40
Switching the Camera Off or On (Standby) 40
Stop or Resume Sending Video (Mute) 40
Moving the Camera 41
Zooming In or Out 41
Moving the Camera to a Preset Position 41
Adjusting the Color and Lighting 41
Telnet Command Reference 42
camera pan 43
camera tilt 44
camera zoom 45
camera home 46
camera focus 46
camera preset 47
camera ccu get 48
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Complete Manual for the RoboSHOT30E NDI High-Performance PTZ Camera
camera ccu set 49
camera ccu scene 50
camera led 50
camera standby 51
network settings get 51
network ping 52
system reboot 52
system factory-reset 53
version 53
history 54
help 54
exit 54
RS-232 Serial Command Reference 55
Camera Movement, Zoom, and Focus Commands 55
Movement, Zoom, and Focus Inquiry Commands 57
Color and Light Management Commands 58
Shutter Speed Values (CAM_Shutter) 60
Iris Values (CAM_Iris) 61
Iris Gain and Gain Limit Values (CAM_Gain) 61
Color and Light Management Inquiry Commands 62
Other Commands 62
Other Inquiry Commands 63
Specifications 64
Troubleshooting and Care 65
Check the Status Light First 65
Check the Cables Next 65
Power/Responsiveness Issues 66
Video Issues 66
Camera Control and Other Issues 67
Restoring Factory Settings from the Web Interface 67
Restoring Factory Default Settings Via Hardware 67
Operation, Storage, and Care 68
Compliance and Conformity Statements 69
FCC Part 15 Compliance 69
ICES-003 Compliance 69
European Compliance 70
Warranty and Return Policy 71
Photo Credits 75
Index 76
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Complete Manual for the RoboSHOT30E NDI High-Performance PTZ Camera
1
Overview
This guide covers the RoboSHOT®30E NDI®camera:
nRoboSHOT30E NDI, North America – 999-99437-000 (black), 999-99437-000W (white)
nRoboSHOT30E NDI, Europe/UK – 999-99437-001 (black), 999-99437-001W (white)
nRoboSHOT30E NDI, Australia/New Zealand – 999-99437-009 (black), 999-99437-009W (white)
For information about NewTek NDI technology and products, please visit NewTek Inc.'s website:
https://www.newtek.com/ndi/
What's in this Guide
This guide covers:
nUnpacking
nPhysical features
nInstallation
nControlling the camera using the IR remote
nWeb interface:system administration and performance/behavior configuration
nOperating the camera from the web interface
nTelnet and RS-232 API references
nSpecifications
nTroubleshooting
nWarranty and compliance/conformity information
For your convenience, the information you need to install this product is also available in the smaller, stand-
alone Installation Guide for the RoboSHOT30E NDI High-Performance PTZ Camera, which covers
unpacking, physical features, switch settings, installation, and initial power-up.
Download manuals, dimensional drawings, and other information from www.legrandav.com.
Camera Features
nDeploy directly into an NDI®AV-over-IP environment; no extension or bridging device required
nNative 1080p/60 NDI streaming with ultra-low latency – under 100 msec
nExmor R™ back-lit 1/2.5 type, high-speed, low-noise image sensor
n30x zoom with 70° horizontal field of view (wide end)
nCourtesy HDMI output
nTri-Synchronous Motion™ simultaneous 3-axis pan/tilt/zoom movement between presets
nSmooth, silent direct-drive motors – ultra-accurate positioning, from 120° per second down to 0.35° per
second
nWeb interface for remote administration and operation, integration-ready Telnet or serial RS-232 control,
presenter-friendly IR remote control
Unpacking the Camera
Make sure you received all the items you expected.
Caution
Always support the camera's base when picking it up. Lifting the camera by its head or mounting
arm will damage it.
RoboSHOT30E NDI, North America – 999-99437-000 (black), 999-99437-000W (white)
RoboSHOT30E NDI, Europe/UK – 999-99437-001 (black), 999-99437-001W (white)
RoboSHOT30E NDI, Australia/New Zealand – 999-99437-009 (black), 999-99437-009W (white)
nRoboSHOT30E NDI camera (black or white)
nThin Profile Wall Mount with mounting hardware, black or white, depending on camera color
nVaddio IR Remote Commander
nPoE+ mid-span power injector with AC cord set(s)
nQuick-start guide
Download manuals, dimensional drawings, and other information from www.legrandav.com.
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Complete Manual for the RoboSHOT30E NDI High-Performance PTZ Camera
A Quick Look at the Camera
The RoboSHOT30E NDI camera is available in black or white.
Front of the Camera
Camera and Zoom Lens – 30x zoom delivers superb clarity and detail even in large spaces.
IR Sensors: Sensors in the front of the camera base receive signals from the remote. Make sure there's
nothing directly in front of the camera base, and point the remote at the camera.
Status indicator: The multicolored LED indicates the camera's current state.
Really Cool Logo Badge (RCLB): Attractive and shiny, with a sophisticated brushed-metal finish.
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Complete Manual for the RoboSHOT30E NDI High-Performance PTZ Camera
Back of the Camera
From left to right:
nNetwork PoE+: RJ-45 connector. Connect to the network via PoE+ injector for power, control, and
video.
nHD Video Select switch: Rotary switch to select the HDMI output resolution. See Video Resolution
Setting.
nHDMI: Courtesy HDMI video output connector.
nRS-232: RJ-45 connector. Typically not used.
Note
Alabel on the bottom of the camera lists the rotary switch settings.
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Complete Manual for the RoboSHOT30E NDI High-Performance PTZ Camera
Installing the Camera
This section covers:
nSelecting the location for the camera
nInstalling the camera mount
nSettings for the Video Resolution switch
nConnection diagram
nMounting the camera
And a required safety note here:
Note
PoE type networks connected to this equipment are for intra-building use only and should not be connected
to lines that run outside of the building in which this product is located.
Don’t Void Your Warranty!
Caution
Always support the camera's base when picking it up. Lifting the camera by its head or mounting
arm will damage it.
Caution
This product is for indoor use. Use an appropriate protective enclosure if installing it outdoors or in a humid
environment.
Do not install or operate this product if it has been dropped, damaged, or exposed to liquids. If any of these
things happen, return it to Vaddio for safety and functional testing.
Before You Start
Things to keep in mind when deciding where to install the camera:
nConsider camera viewing angles, lighting conditions, line-of-sight obstructions, and in-wall
obstructions.
nIf the IR Remote Commander will be used, ensure that nothing blocks the IRlens in the camera's base.
nEnsure that the camera body can move freely and will normally point away from the ceiling and lights.
Prepare for a successful installation:
nBe sure you can identify all cables correctly.
nCheck Cat-5 cables for continuity.
nEnsure that the video resolution rotary switch is set appropriately.
nTalk to the network administrator. If installing the camera in a non-DHCPnetwork (one that does not
automatically assign IP addresses), you may need to configure the camera with a static IP address as
directed by the network administrator before connecting it to the network. Work with the network
administrator to determine how to configure the equipment.
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Complete Manual for the RoboSHOT30E NDI High-Performance PTZ Camera
Installing the Wall Mount
The camera is shipped with a Thin Profile Wall Mount. Other mounting options are available as well.
Contact us if you don't have the camera mount you need.
You can install the camera wall mount to a 2-gang wall box or directly to the drywall.
nIf you mount it to drywall, use the wall anchors provided with the wall mount.
nIf you mount it to a wall box, use the cover plate screws supplied with the wall box.
About Ceiling-Mounted Cameras
If you use an inverted mount, you will need to use the Image Flip setting to orient the video image correctly
and set the tilt motors to respond appropriately to tilt commands from the remote, web interface, and
connected control devices. After the camera has power, this setting is available to the administrator on the
System page of the web interface, under the DIP Switches tab.
Note
If mounting this camera using the Half-Recessed Ceiling Mount, you will need to power the mount's IR
receiver separately to use the IRremote with the camera. Use Power Extension Module 999-1005-021.
This camera does not supply power to the mount's IR receiver.
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Video Resolution Setting
Set the desired video output resolution with the rotary switch before installing the camera.
Position 0 selects software control. The default resolution is 1080p/59.94; you can change the video output
resolution in the web interface.
See Software-Controlled Video Output Resolution Setting.
Cabling Notes
Caution
When making cables, do not use pass-through RJ-45 connectors. If they are crimped
incorrectly, they can damage the connectors on the product, cause intermittent
connections, and degrade signal quality. Physical damage to the connectors may void
your warranty.
Intact – will make reliable contact
with cable connector
Damaged – Bent contact fingers
will NOT make reliable contact
with cable connector
Use Cat-5e or better cable. We recommend using high-quality connectors and a high-quality crimping tool.
We recommend shielded cabling if the cables will be coiled, run tightly with other cables, or placed close
sources of electromagnetic interference such as power lines.
Caution
Check your cables. Connecting a cable to the wrong port or using the wrong pin-out can result in equipment
damage and will void the warranty.
Pro Tip
To prevent tragic mishaps, label both ends of every cable.
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Complete Manual for the RoboSHOT30E NDI High-Performance PTZ Camera
RS-232 Serial Communication Settings
In most situations, all control is via the NDI connection; however, the RS-232 serial port (color-coded blue)
provides an alternate means of controlling the camera from a third-party device. If using the RS-232
connection, be sure the camera is set to the same baud rate as the external control device.
Specification Value
Communication Speed 9600 or 38400 baud, selectable
Number of start bits 1
Number of stop bits 1
Number of data bits 8
Parity None
Flow control None
The camera's default baud rate is 9600. The 38400 baud setting is optional if the connected device
supports it.
RS-232 Connector Pin-Out
nPin 1: Not used
nPin 2: Not used
nPin 3: Not used
nPin 4: Not used
nPin 5: Not used
nPin 6: GND
nPin 7: RXD (from TXD of control source)
nPin 8: TXD (to RXD of control source)
Caution
Check your cables. Connecting a cable to the wrong port or using the wrong pin-out can result in equipment
damage and will void the warranty.
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Complete Manual for the RoboSHOT30E NDI High-Performance PTZ Camera
Connecting the Camera
Note
Talk to the network administrator before you connect the equipment.
If you install this equipment on a non-DHCP network (one that uses only static IP addresses), you may
need to configure the camera with a static IP address before you connect it to the network. Work with the
network administrator to determine how to configure the equipment.
See Configuring the Camera with a Static IP Address for step-by-step instructions to configure a static IP
address.
This diagram shows a simple installation for a RoboSHOT30E NDI camera.
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Complete Manual for the RoboSHOT30E NDI High-Performance PTZ Camera
Installing the Camera
Be sure you have already set the camera's video resolution switch.
Caution
Check your cables. Connecting a cable to the wrong port or using the wrong pin-out can result in equipment
damage and will void the warranty.
1. Route the cables to the camera location.
2. Route the cables through the mount, and install the mount on the wall or attach it to the wall box. Leave
the screws loose enough to adjust the position of the mount.
3. Level the mount and tighten the mounting screws.
4. Connect the cables to the camera.
5. Place the camera on the mount.
6. Attach the camera to the mount using the ¼”-20 x .375 mounting screw supplied with the camera.
Images for illustration only; not to scale. Camera and mount details may differ.
Powering Up the Camera
Connect camera power.
The camera will run a self-test routine and move. This will take a few seconds.
When the camera is initialized and ready, video is available and the status light is blue. At this point, the
camera is ready to accept control information.
Note
Wait until the camera finishes initializing before trying to operate or control it.
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Complete Manual for the RoboSHOT30E NDI High-Performance PTZ Camera
Status Light
The light in the camera's base indicates its current state.
nBlue: Normal operation (blinks once when the camera receives a command from the remote)
nRed: On-air tally (signal provided by external device via serial connection)
nBlinking red: Video is muted (UC color scheme only)
nPurple: In standby mode or booting
nYellow: Firmware update in progress
Caution
Do not remove power or reset the camera while the indicator is yellow, showing a firmware update in
progress. Interrupting a firmware update can make the camera unusable.
Note
By default, the camera's status light is active during normal operation; however, it can be configured to
remain off when the camera is powered up. The camera may be sending video even if the indicator light is
off.
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Using the IR Remote
The IR remote provides basic camera control.
IR Remote Cheat Sheet
What do you need to do? Button(s)
Power on or standby Power (green button at top right)
Select the camera to control (if
this remote controls more than
one)
Camera Select buttons 1 through 3
(second row of buttons)
Discover the camera's IP
address
Data Screen button (top left) – press
and hold for 3 seconds.
Move the camera Arrow buttons and Home button (dark
red)
Move the camera to a preset
position
Position Preset buttons 1 through 6
(bottom two rows)
Focus the camera Auto Focus button (near arrow
buttons)
Manual Focus buttons Near and Far
(below Zoom Speed buttons)
Control zoom speed Zoom Speed buttons (light gray) -
Slow Tand W, Fast Tand Wfor
telephoto (zoom in) and wide-angle
(zoom out) modes
Adjust for excess light behind
the camera's subject
Back Light button (top center)
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Complete Manual for the RoboSHOT30E NDI High-Performance PTZ Camera
IR Remote Details
The Vaddio remote provides the following functions:
Power – Switch the selected camera on or off.
Power indicator – Lights momentarily when you press a button.
Back Light – Use or turn off Back Light Compensation.
Data Screen – Display the camera’s IP address and MAC address. Press this button
again to dismiss the information. (If you are not viewing the stream, you can view the
information on the connected display.)
Camera Select – In multi-camera installations, selects the camera to be controlled.
For information on configuring the camera to respond as camera 1, 2, or 3, see
Software Switch Settings.
Pan/Tilt (arrow button) controls and Home button – Control the camera’s
position.
Rev. Pan and Std. Pan– Control how the camera responds to the arrow buttons.
Helpful for ceiling-mounted cameras and for presenters who are controlling the
camera.
Pan/Tilt Reset – Not used.
Auto Focus – Switch the camera to Auto-Focus mode.
Zoom Speed – Select Slow or Fast movements for telephoto and wide-angle shots.
nT slow and T fast – Telephoto (zoom in)
nW slow and W fast – Wide-angle (zoom out)
Manual Focus – Switch the camera to Manual Focus mode.
Near (-) adjustment – Moves the focus nearer when in manual focus mode.
Far (+) adjustment – Moves the focus farther when in manual focus mode.
Preset – Save the camera’s current position as one of the numbered presets.
Reset – Clear a saved preset.
Position Presets 1 through 6 – Move the camera to a predefined position, or specify the preset to save or
clear.
The web interface offers greater control over camera movements to presets (such as setting the speed for
Tri-Synchronous Motion), and provides additional presets.
Storing a Preset Using the Remote
Position the camera. Then hold down the Preset button and press one of the numbered preset buttons.
Clearing a Preset Using the Remote
Press and hold the Reset button while pressing the preset number you want to clear.
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Web Interface
The camera's web interface allows control via a network connection, using a browser. Password-protected
pages provide administrative access to tasks such as configuring the camera for your network, setting
passwords, viewing diagnostics, and installing firmware updates. The user login (or guest access, if it is
enabled)provides access to camera controls similar to those available from the IR remote.
If the network has a DHCP server, the camera will get its IP address, gateway and routing information
automatically and you will be able to browse to it. If not, you will need to configure the camera to use a
static IP address.
Depending on your deployment, you may need to know the camera's IP address to use its web interface.
Accessing the Camera's Web Interface Using NDI Software
Under the following conditions, you can access the camera's web interface without knowing its IP address:
nYou have access to a computer using NDI software
nThe camera is deployed on a DHCP network, on a subnet available to the NDI software
In this situation, the camera is listed by its hostname in the NDI software as an available device. The
camera's hostname begins with vaddio-roboshot-ndi.
To access the camera's web interface:
1. Open the NDI software if you have not done so already.
2. Select the camera from the list of available devices. The video stream opens, with camera controls
overlaid on the display.
3. Select the Settings icon at the bottom of the camera controls. The camera's web interface opens.
Accessing the Camera's Web Interface Without NDI Software
If the camera is not available via NDI software, you will need to be able to view the camera's HDMI output
to get its IP address
1. Press the Data Screen button on the remote. The connected display presents the camera's IP address
and MAC address. Press the Data Screen button again to dismiss the information.
2. If the address is 169.254.1.1, the camera is using its default IP address. This usually means one of
these things:
oThe camera is not connected to the network.
oThe network does not automatically assign IP addresses, and you need to configure the camera for
the network. See Configuring the Camera with a Static IP Address.
3. Enter the IP address or hostname in your browser's address bar. You may need to enter http:// or
https:// as a prefix to keep the browser from treating it as a search query.
(Example:http://10.30.200.125)
Note
The cameras in the RoboSHOT product line all have very similar web interfaces. Some of the screen shots
in this manual may be from different models of camera than the one you have. Your camera's web interface
presents the same controls, organized in the same way.
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Browser Support
We have tested this product with these web browsers:
nChrome®
nMicrosoft® Internet Explorer®
nSafari®
nFirefox®
We test using the browser version available from the vendor at that time. Older versions of these browsers
are likely to work, and other browsers may also work.
User Access
By default, the web interface opens to the Controls page, but the camera can be configured to require a
user login. The default user password is password, but this can be changed. Check with the system
administrator if the camera's web interface requires you to log in.
Only the Controls page is available with user or guest access.
Your camera's Controls page will look somewhat different.
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Administrative Access
If you are on the Controls screen, you’re logged in at the user level, or guest access is enabled and you’re
not logged in at all.
Your camera's web interface will look somewhat different from this image.
The admin account has access to system administration tasks and performance/behavior configuration
tasks. Open the menu to log on as Admin. The default admin password is password, but this can be
changed.
Note
For best security, Vaddio strongly recommends changing the user and admin passwords from
the default. Using the default passwords leaves the product vulnerable to tampering.
System administration tasks are on the following pages, listed in the lower portion of the left navigation
panel:
nNetworking page – Configure date and time settings, hostname, and IP addressing.
nSecurity page – Set passwords, manage guest access, and enable/disable Telnet access.
nSystem page – View firmware version and switch settings, reboot, restore factory defaults, and update
firmware.
nRoom Labels page – Information to display on the web interface screens, including the conference room
name and phone number and the in-house number for AV assistance.
nHelp page – Tech support contact information and a link to the product information library on the Vaddio
website.
nDiagnostics page – View or download the diagnostic log when troubleshooting issues.
Performance and behavior configuration tasks are on the following pages:
nCamera page – Control the camera, make adjustments, create and manage presets and CCU scenes.
nSystem page, DIP Switches tab – Set the camera to respond to the IR Remote Commander as Camera
1, Camera 2, or camera 3; set Codec control mode, Image Flip, and HDMI color space.
nSystem page, General tab – Set indicator light behavior.
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Web Interface Cheat Sheet
Where to find the camera controls you need right now.
What controls do you need? Go to this screen
Camera operation – video mute and standby (any page)
Camera operation – move the camera; select a custom color and lighting
adjustment
Controls (user or guest access)
or Camera (admin access)
Network settings – hostname, IP addressing, time zone Networking
Access management – passwords, session time-out, allowed/required
protocols
Security
Set camera behavior and adjustments available to the operator –
presets, color and lighting adjustments (CCU scenes), focus, speed
Camera
Camera behavior (administrative) – IR frequency (Camera 1, 2, or 3 on
the remote), codec control mode, camera orientation, color space, RS-
232 baud rate
Camera (Camera Settings
button) or System (DIP
Switches tab)
Other camera settings System (General tab)
Information about the camera location
Help desk phone number for end users
Room Labels
Vaddio Technical Support contact information Help
Diagnostic logs Diagnostics
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System Administration
This chapter covers settings for managing the camera as an element of your network.
Administrative tasks are on these pages of the web interface:
nNetworking – Time settings, hostname, and other network configuration
nSecurity – Passwords, guest access, other IT security-related settings
nRoom Labels – Helpful information to display in the web interface
nSystem – Controls to reboot, reset to factory defaults, and run firmware updates, read the rear panel
switches, and access the soft DIP switches
nHelp – Contact information for Vaddio Technical Support and a link to the documentation for this
product
nDiagnostics – Logs to help Vaddio Technical Support troubleshoot issues
See Configuring Camera Behavior for information on image adjustments and other items related to camera
behavior.
Note
Vaddio's RoboSHOT series cameras all have very similar web interfaces. Some of the screen shots in this
manual may be from other models in the RoboSHOT series.
For Non-DHCP Environments: Configuring the Device with a Static IP
Address for Initial Installation
NETWORKING PAGE
Caution
Consult your IT department before editing network settings. Errors in network configuration can make the
camera inaccessible from the network. Do not change DHCP/Static addressing, IP address, subnet mask,
or gateway unless you are very familiar with the characteristics and configuration of the network where you
install the camera.
By default, the camera is set to DHCP and you do not need to configure it with a static IP address.
However, if no DHCP server is available to automatically assign an address, the camera will use the
default IP address of 169.254.1.1. If this is the case, you may need to follow this procedure.
If you install more than one camera on a network that does not automatically assign IP addresses (a non-
DHCP network), follow this procedure to prevent IP address conflicts.
Note
If the camera is currently at an IP address other than 169.254.1.1, skip this section unless you are
instructed to configure the camera with a static IP address.
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To access the camera's Networking page during installation (skip this procedure if the camera
has already been in service on this network):
1. Connect the network port on the camera to the network port on a computer. Depending on the
computer, you may need a crossover cable.
2. On the computer, open a browser and access the camera's web interface at http://169.254.1.1.
3. Log in as admin. The default password is password.
4. Navigate to the Networking page.
To configure the camera with a static IP address:
1. Work with your IT department to determine the correct IP address, subnet mask, and gateway to
assign.
2. On the Networking page, set IP Address to Static.
3. Enter the IP address, subnet mask, and gateway as directed by the IT staffer; then save your work.
The camera is now ready to be connected to the network.
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Changing the Camera's Hostname
NETWORKING PAGE
If your network supports hostname resolution, you may find it convenient to change the camera's
hostname to something easy to remember, such as camera-center-boardroom.
Work with your IT department to ensure that the new hostname conforms to the organization's naming
conventions.
Optional For DHCP Environments: Changing from a DHCP Address to a
Static IP Address
NETWORKING PAGE
In a network that assigns IP addresses automatically, the camera's IP address may change from time to
time. To keep this from happening, set the IP address to Static. Do not change the IP address, subnet
mask, or gateway unless the network administrator instructs you to do so.
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Specifying Time Zone and NTP Server
NETWORKING PAGE
Using automatic NTP updating ensures that the timestamps in the camera's diagnostic log are accurate.
Specifying your time zone may make it easier to match logged events with other actions and external
events.
1. To make the time zone and NTP server editable, enable Automatic NTP Updating.
2. Select the desired time zone from the list.
3. If desired, specify the NTP server to use. Otherwise, use the default.
You may need to refresh the system time display.
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Managing Access and Passwords
SECURITY PAGE
Set the camera according to your organization's security policies:
nAllow or deny access to the Camera screen without logging on (Allow Guest Access) – this is enabled
by default
nSet whether inactive sessionslog off automatically or not (Automatically Expire Idle Sessions) – by
default, inactive sessions expire after 30 minutes
nChange the password for the admin account
nChange the password for the user account
nAllow or disable access via Telnet (by default, access via Telnet is enabled)
nRequire HTTPS for web access (by default, HTTP is also permitted)
nAllow or deny device discovery (allowed by default)
Note
Consult your network security specialist before changing any of these settings.
Note
For best security, Vaddio strongly recommends changing the user and admin passwords from
the default. Using the default passwords leaves the product vulnerable to tampering.
Disabling Telnet Access
SECURITY PAGE
If your installation does not require camera access via Telnet, you may choose to disable the camera's
internal Telnet server.
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Enabling or Requiring HTTPS
SECURITY PAGE
By default, the web interface uses the HTTP protocol. You can configure the camera's web interface to
require a secure HTTPS connection instead.
Caution
Consult your network security professional to manage the camera's SSL certificate. Do not make any
changes in the Certificate or Private Key text boxes without guidance from your organization's network
security professional.
1. Select Show Advanced Settings. The advanced options open.
2. To switch to a secure HTTPS connection, select Switch to HTTPS.
Note
Your browser may present messages warning you that your connection is not secure, because the
site's certificate is not valid. This happens when HTTPS is used but no SSL certificate is installed.
3. To require HTTPS connections, clear the box labeled HTTP Access Enabled. The camera's web
interface will only be available via an HTTPS connection.
Adding Room Information to the Camera's Web Interface
ROOM LABELS PAGE
The information you enter on this page is displayed on every page of the web interface.
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Saving (Exporting) or Restoring (Importing)a Camera Configuration
SYSTEM PAGE, FIRMWARE TAB
You can import a configuration to several cameras if you need to configure them the same way. Cameras
must be of the same model, and must have a compatible firmware version installed. Configuration data
does not include passwords or unique information such as hostname.
1. Configure the first camera.
2. Export its configuration (Export Data button). The export downloads to your computer as a .dat file.
The filename is the camera's hostname.
3. Import the configuration to the other cameras (Import Data button in each camera's web interface). The
web interface prompts you to browse to the .dat file that will be imported.
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Installing a Camera Firmware Update
SYSTEM PAGE, FIRMWARE TAB
Caution
The camera must remain connected to power and to the network during the update. Interrupting the update
could make the camera unusable.
1. Download the firmware and its release notes.
2. Select Choose File, then browse to the downloaded firmware and select it. The filename ends with
.p7m.
3. Select Begin Firmware Update.
4. Read and understand the information in the Confirm dialog box. It's dull, but it could save you some
time and aggravation.
5. Select Continue. A progress message box opens and the indicator light on the front of the camera turns
yellow. If the update process presents warnings or error messages, read them carefully.
The camera reboots when the update is complete.
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Rebooting the Camera
SYSTEM PAGE, FIRMWARE TAB
This can help if the camera stops responding as you expect.
In the System Utilities section, select Reboot.
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Contacting Vaddio Technical Support
HELP PAGE
If you can't resolve an issue using your troubleshooting skills (or the Troubleshooting table in this manual),
we are here to help.
You’ll find information for contacting Vaddio Technical Support on the Help page. The model identifier and
the link for support information vary depending on the camera model.
Accessing the Diagnostic Logs
DIAGNOSTICS PAGE
When you contact Vaddio technical support, your support representative may ask you to download and
email the log file available from the Diagnostics page.
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Configuring Camera Behavior
This chapter covers managing the camera as a part of the room's AV environment.
Camera configuration tasks are available on these pages:
nCamera – Color and lighting adjustments, presets (including custom Home), and real-time camera
control
nSystem (DIP Switches tab) – Camera identification (Camera 1, 2, or 3 on the remote), image flip, baud
rate, HDMI color space
nSystem (General tab) – status light behavior, video output resolution (if software-controlled), point light
compensation
Streaming settings are managed by NDI software or devices, not on the camera.
Note
Vaddio's RoboSHOT series cameras all have very similar web interfaces. Some of the screen shots in this
manual may be from other models in the RoboSHOT series.
Setting the Custom Home Position and Other Preset Shots
CAMERA PAGE
The camera's default home position is 0° pan and 0° tilt, at 1x zoom; you can set a different home position.
You can also define other presets for shots that you expect to use repeatedly.
Note
Storing a preset overwrites any information that was previously associated with that preset. The Store
Preset dialog does not show which presets have already been defined. Vaddio recommends renaming
presets when you store them.
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To store a preset or custom home position:
1. Set up the shot. If necessary, adjust color and lighting (CCU settings) as well.
2. Select Store to open the Store Preset dialog.
3. Select the preset to define.
4. Select Store with Current Color Settings to save the current CCU settings along with the camera
position.
5. Select Save with Tri-Sync to allow the pan, tilt, and zoom motors to move simultaneously from other
presets to this position.
6. Store the preset.
Note
Tri-Synchronous Motion works best for on-air shots requiring significant movement. It is not useful when
moving the camera less than 10° or when the camera is not on the air.
Renaming Presets and Custom CCU Scenes
CAMERA PAGE
You can rename presets and custom scenes. The process is the same for both. Right-click the button for
the custom scene or preset, and edit the label.
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Initial Lighting and Color Settings
CAMERA PAGE
No two rooms are exactly alike – but a lot of rooms are a lot alike. The technical folks at Vaddio (Scott, to
be specific) have already set up adjustments for common lighting scenarios (CCU scenes)– Incandescent
Hi, Incandescent Lo, Fluorescent Hi, Fluorescent Lo, and Outdoor. The Auto setting allows the camera to
determine the appropriate adjustments.
Adjust the camera for the lighting in use by selecting the CCU scene that best fits your environment.
Some adjustments to lighting and color may be necessary.
Note
Color adjustments are not available when the Auto scene is selected.
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Lighting Adjustments
CAMERA PAGE
The camera provides settings to compensate for common lighting problems.
nAuto Iris allows the camera to compensate automatically for the light level.
nBacklight Compensation reduces contrast to adjust for bright light behind the main subject of the
shot. Use this if the subject is in front of a window, projector screen, or other bright area and appears as
a silhouette. This setting can't be used with Wide Dynamic Range.
nWide Dynamic Range automatically darkens bright areas and brightens dark areas to provide a more
properly exposed image in challenging lighting conditions. This setting can't be used with Backlight
Compensation.
SYSTEM PAGE, GENERAL TAB
Point Light Compensation reduces the intensity of small, extremely bright areas (point light sources) that
would otherwise swamp the camera with light and make it difficult to see details in areas with less intense
lighting. This setting is on the General tab of the System page.
The Lighting and Image Quality Cheat Sheet may be helpful.
Fine-Tuning Image Quality and Color
CAMERA PAGE
Fine-tune the color and lighting as needed using the Color Settings controls.
nAuto White Balance adjusts color automatically. Red gain and blue gain controls are not available
when Auto White Balance is selected.
nRed Gain and Blue Gain provide manual color adjustment.
nDetail adjusts the image sharpness. If the video looks grainy or “noisy,” try a lower Detail setting. (As in
conversation, too much detail is bad.)
nChroma adjusts the color intensity.
nGamma adjusts the range (grey density)between bright areas and shadows.
If you change Red Gain or Blue Gain and you don't like the results, start over by selecting and then
deselecting Auto White Balance.
The Color Adjustment Cheat Sheet may be helpful.
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Lighting and Image Quality Cheat Sheet
Here are some tips for using the CCU settings for lighting and image quality. For more detailed information
on each setting, see Lighting Adjustments and Fine-Tuning Image Quality and Color.
What do you need to correct? Make this adjustment:
The image is too dark Increase Iris (lower F-stop value)
Increase Iris Gain
The image looks washed out or faded Decrease Iris (higher F-stop value)
Decrease Iris Gain
Increase Chroma
Decrease Gamma
The subject is silhouetted against a bright
background
Enable Backlight Compensation
Small sources of bright light (point sources)make it
hard to see details in areas with less intense
lighting.
Enable Point Light Compensation
Highlights and shadows look right, but mid-tones
are too dark.
Increase Gamma
Shadows are too dark Enable Wide Dynamic Range (WDR)
Decrease Gamma
The image looks grainy Decrease Detail
Decrease Iris Gain
"Soft focus" effect; the image looks unrealistically
smooth
Increase Detail
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Color Adjustment Cheat Sheet
Here are some tips for using the color-related CCU settings. For more detailed information on each setting,
see Fine-Tuning Image Quality and Color.
What do you need to correct? Make this adjustment:
Colors look less vivid than they should Increase Chroma
Colors look too vivid Decrease Chroma
Colors look wrong; white objects do not appear
white
Enable Auto White Balance
One Push White Balance
Disable Auto White Balance and
nadjust Red Gain (decrease for less red, increase
for less green)
nadjust Blue Gain (decrease for less blue,
increase for less yellow)
Too much red Not enough red Too much blue Not enough blue Balanced
Saving Color and Lighting Settings
CAMERA PAGE
If you are adjusting for lighting conditions that are likely to recur, you can save your adjustments as a
custom scene.
1. Adjust lighting, image quality, and color.
2. When the scene looks the way you want it to, click Store CCU Scene.
3. In the Store CCU Scene dialog box, select which custom scene to store (Custom A, B, or C) and select
Save.
4. Optional: Name the new scene by right-clicking its button. A dialog box opens. Enter the name and
save it.
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Adjusting the Focus
CAMERA PAGE
Open the Focus control to select Auto-focus, or set manual focus with the + (near) and – (far) buttons.
Iknow you already understand this, but I’m going to say it anyway: The + and – buttons don’t work when
Auto Focus is selected.
For users who are not logged in as admin, focus control is available via the IR Remote Commander.
Speed Adjustments
CAMERA PAGE
The following speed adjustments are available:
nManual pan, tilt, and zoom speeds – Used when you control camera movements with the IR Remote
Commander or the arrow buttons in the web interface
nGlobal Preset Non-Tri-Sync Speeds – Separate pan, tilt, and zoom speeds used for movements
between presets that do not use Tri-Synchronous Motion.
nTri-Synchronous Motion speed – Only available when storing a preset with the Store with Tri-Sync
option selected.
About Tri-Synchronous Motion
The Tri-Synchronous Motion algorithm calculates the pan, tilt and zoom speeds needed for the camera to
move to a preset position, so that all three movements begin together and arrive at the same time. It
ensures smooth on-air movements when making large changes in position, particularly when the zoom also
changes. Tri-Synchronous Motion is only available as an option for moving to specific preset position.
Tri-Synchronous Motion is not helpful in movements of less than 10°, and is typically used only for on-air
operation.
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Setting the Speed for Manual Movements
CAMERA PAGE
The Pan Speed, Tilt Speed, and Zoom Speed sliders control how fast the camera moves in response to the
direction and zoom controls on the IR remote and in the web interface.
To set speeds for movements using the arrow buttons:
Use the speed sliders to adjust the speed of movements that you control with the buttons for pan, tilt, and
zoom. For tight shots, slower is usually better.
Setting the Speed of Movements to Presets
CAMERA PAGE
To set speeds for movements to presets:
1. Store presets at several points in the room, at different zoom levels, saving them without selecting the
Tri-Sync option.
2. Move among the presets using the preset buttons.
3. Use the Global Preset Non-Tri-Sync Speed sliders to adjust as needed.
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Adjusting Tri-Synchronous Motion Speed
CAMERA PAGE
The Tri-Synchronous Motion algorithm calculates the pan, tilt and zoom speeds needed for the camera to
move from one preset to the next so that all three movements begin together and arrive at the same time.
You may need to experiment to find the best Tri-Sync speed setting. Here is a simple method:
1. Store a preset, checking Save with Tri-Sync and setting the speed slider about a third of the way along
the scale.
2. Move the camera to a different pan, tilt, and zoom position, and save this position as another preset.
Again, check Save with Tri-Sync; but set the speed slider to about the halfway point.
3. Move the camera from one preset to the other to evaluate which movement is closer to the speed you
want. Use the Tri-Sync speed associated with that preset, or adjust it as needed.
4. Store all the presets you will need.
5. Switch among the presets to determine whether any of them should use different Tri-Sync speeds.
6. Adjust the speeds as needed.
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Setting the Direction for Camera Movements
CAMERA PAGE
By default, the arrow buttons on the remote and in the web interface show the direction you would see the
camera move if you were looking the same direction as the camera. If a person facing the camera is
controlling it with the remote, using the right arrow pans the camera to the person's left.
To make the arrow buttons indicate camera movement from the perspective of a person facing the camera,
open the Settings control and invert the pan direction.
Note
Tilt direction is automatically inverted when you select Image Flip for inverted mounting. You do not need to
set tilt direction with the motor controls.
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Basic Camera Settings
SYSTEM PAGE, DIP SWITCHES TAB
Standard Control Mode/Codec Control Mode – Select Codec Control Mode if using the camera with a
third-party codec.
IR1, IR2, IR3 (Frequency Selection): If there are two or three cameras in the room, they can be set to
respond to different IRfrequencies so that you can control each one independently using the IR Remote
Commander. Use these two switches to configure the camera for the desired IR frequency. Then use the
Camera Select buttons at the top of the remote to select the camera you want to control.
nLeft and right IR switches up: IR frequency 1
nLeft IR switch down, right IR switch up: IR frequency 2
nLeft IR switch up, right IR switch down: IR frequency 3
IR On/Off: Leave this switch ONif the IR Remote Commander will be used.
Image Flip: If using an inverted mounting solution, set the Image Flip switch ON. This orients the video
image correctly and sets the tilt motors to respond appropriately to tilt up and down commands from the
remote, web interface, and connected control devices.
Baud Rate:Set this switch to match the baud rate of the device connected to the RS-232 port.
HDMI color: YCbCr (default) or sRGB.
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Software-Controlled Video Output Resolution Setting
SYSTEM PAGE, DIP SWITCHES TAB
Position 0 of the rotary switch on the back of the camera selects software control of the HDMI output
resolution. The default resolution is 1080p/59.94. The NDI software controls the resolution of the NDI
stream.
Set the video output resolution on the System page, General tab.
Indicator Light Behavior Settings
SYSTEM PAGE, GENERAL TAB
The following settings are available for the indicator light:
LED On:
nEnabled (default setting)– The indicator is on when the camera is connected to power.
nDisabled – The indicator remains off at all times. This setting overrides the LED On in Standby setting.
LED On in Standby:
nEnabled (default setting)– The indicator remains on when the camera goes to standby (low-power)
mode.
nDisabled – The indicator turns off when the camera is in standby mode.
LED Color Scheme:
nPro A/V (default setting) – Includes a tally function.
nUnified Communications – Normally used in video conferencing installations.
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Operating the Camera from the Web Interface
CONTROLS PAGE
The Controls page does not require administrative access. If guest access is enabled, you do not need to
log in to access this page. If guest access is disabled, you will need to log in as user.
The Controls page provides most of the same controls as the IR Remote Commander. See Using the IR
Remote.
nMove to camera presets, if any have been stored
nPan, tilt, zoom, or return it to its home position
nPut the camera in standby or bring it back to the ready state
nSelect a custom lighting adjustment, if any have been stored
Since the web interface is specific to the camera you are working with, it does not offer camera selection.
Switching the Camera Off or On (Standby)
Use the Standby button to switch between low-power (standby) and ready states. On entering standby
mode, the camera moves to its standby position and stops sending video.
Stop or Resume Sending Video (Mute)
Use the Mute button to stop sending live video without putting the camera in standby mode. When the
video is muted, the camera sends a blue or black screen. If the camera is part of a conferencing system,
this does not mute the audio.
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Moving the Camera
Use the arrow buttons for camera pan and tilt. The center button moves the camera to the home position.
Zooming In or Out
Use the Zoom + button to zoom in and the Zoom - button to zoom out.
Moving the Camera to a Preset Position
Presets are camera shots that have been stored. They include pan, tilt, and zoom information, and may
include color and speed information as well. If no presets are defined, the Controls page does not present
the Presets section.
Use the Preset buttons to move the camera to any of its preset positions.
Adjusting the Color and Lighting
If any color and lighting adjustments (CCU scenes)have been saved, they are available in the Scenes
area, along with the Auto setting. In most cases, the Auto setting is appropriate. This setting allows the
camera to adjust to current conditions automatically.
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Telnet Command Reference
Vaddio's Telnet command protocol allows external devices
to control the camera. Network connectivity and a Telnet
client are required; Telnet port 23 is used.Telnet sessions
require the administrator account login.
In addition to the camera control commands, Telnet session
management commands are available – help, history, and
exit.
Things to know about Telnet:
nThe > character is the command prompt.
nUsing a question mark as a command parameter will bring up a list of available subcommands or
parameters. Example:
camera focus ?
camera focus
near Focus the camera near
far Focus the camera far
stop Stop the camera focus
mode Camera focus mode
nCTRL-5 clears the current serial buffer on the device.
Typographical conventions used in this manual:
n{x | y | z } – Choose x, y, or z. Example: camera led {on | off | toggle }
n<variable> – Substitute the desired value here. Example:camera ccu get <param>
n< x - y > – Valid range of values is from x through y. Example:camera ccu set detail <0 -15>
n[parameter] – Parameter is not required. Example:camera pan left [<speed>]
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camera pan
Moves the camera horizontally.
Synopsis camera pan {left [<speed>] | right [<speed>] | stop | get | set }
Options left Moves the camera left.
right Moves the camera right.
speed <1 – 24> Optional: Specifies the pan speed as an integer
(1 to 24). Default speed is 12.
stop Stops the camera's horizontal movement.
get Returns the camera's absolute pan position in
degrees, as a floating point value between
approximately -150.00 (left) and 150.00 (right).
set <position> Sets the camera's absolute pan position in
degrees, as a floating point value between
approximately -150.00 and 150.00. This is the
minimum range. Individual cameras may have
an additional degree or two of travel before they
reach their physical limits. If the value is out of
range, the camera returns an error message
and no motion occurs. The speed parameter
may be used with the camera pan set
command.
The camera pan set command blocks
execution of subsequent commands until the
camera reaches the specified position.
Examples >camera pan left
OK
>
Pans the camera left at the default speed.
>camera pan right 20
OK
>
Pans the camera right using a speed of 20.
>camera pan stop
OK
>
Stops the camera's horizontal motion.
>camera pan set -15 22
OK
>
Pans the camera to 15° left of its centerline using a speed of 22.
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camera tilt
Moves the camera vertically.
Synopsis camera tilt{up [<speed>] | down [<speed>] | stop | get | set}
Options up Moves the camera up.
down Moves the camera down.
speed <1 – 20> Optional: Specifies the tilt speed as an integer
(1 to 20). Default speed is 10.
stop Stops the camera's vertical movement.
get Returns the camera's absolute tilt position in
degrees, as a floating point value between
approximately -30.00 (down)and 90.00 (up).
Note that the range is roughly 30.00 to -90.00 if
Image Flip is selected.
set <position> Sets the camera's absolute tilt position in
degrees, as a floating point value between
approximately -30.00 and 90.00 (-90 to 30 if the
camera is configured for inverted operation).
This is the minimum range; individual cameras
may have an additional degree or two of travel
before they reach their physical limits. If the
value is out of range, the camera returns an
error message and no motion occurs. The
speed parameter may be used with the camera
tilt set command.
The camera tilt set command blocks
execution of subsequent commands until the
camera reaches the specified position.
Examples >camera tilt up
OK
>
Tilts the camera up at the default speed.
>camera tilt down 20
OK
>
Tilts the camera down using a speed of 20.
>camera tilt stop
OK
>
Stops the camera's vertical motion.
>camera tilt set -5 5
OK
>
Tilts the camera 5° down from level at a speed of 5.
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camera zoom
Zooms the camera in toward the subject or out away from the subject.
Synopsis camera zoom {in [<speed>] | out [<speed>] | stop | get | set}
Options in Moves the camera in.
out Moves the camera out.
speed [1 – 7] Optional: Specifies the zoom speed as an
integer (1 to 7). Default speed is 3.
stop Stops the camera's zoom movement.
get Returns the camera's current zoom level as a
floating point value.
set <1 – n> Sets the zoom level as a floating point value.
The value of n(maximum zoom) depends on
the camera's capabilities. For example, the
range is 1.00 to 12.00 for a 12x camera. If the
value is out of range, the camera returns an
error message and no zoom change occurs.
The speed parameter may be used with the
camera zoom set command.
The camera zoom set command blocks
execution of subsequent commands until the
camera reaches the specified position.
Examples >camera zoom in
OK
>
Zooms the camera in at the default speed.
>camera zoom out 7
OK
>
Zooms the camera out using a speed of 7.
>camera zoom stop
OK
>
Stops the camera's zoom motion.
>camera zoom set 14 3
OK
>
Sets the camera's zoom level to 14x at a speed of 3.
>camera zoom get
14
OK
>
Returns the camera's current zoom level.
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camera home
Moves the camera to its home position.
Synopsis camera home
Example >camera home
OK
>
camera focus
Changes the camera focus.
Synopsis camera focus {near [<speed>] | far [<speed> | stop | mode {get | auto | manual}}
Options near Brings the focus nearer to the camera. Can
only be used when camera is in manual mode.
far Moves the focus farther from the camera. Can
only be used when camera is in manual mode.
speed <1 – 8> Optional: integer (1 to 8) specifies the focus
speed.
stop Stops the camera's focus movement.
mode {get | auto | manual} Returns the current focus mode, or specifies
automatic or manual focus.
Examples camera focus near
OK
>
Brings the focus near at the default speed.
camera focus far 7
OK
>
Moves the focus farther from the camera at a speed of 7.
camera focus mode get
auto_focus: on
OK
>
Returns the current focus mode.
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camera preset
Moves the camera to the specified preset, or stores the current camera position and optionally CCU
information, either with or without specifying that Tri-Synchronous Motion is to be used when moving to this
position.
Note
This command corresponds to the CAM_Memory commands in the RS-232 command set.
Synopsis camera preset {recall | store } <1 – 16> [tri-sync <1 – 24>] [save-ccu]
Options recall <1 – 16> Moves the camera to the specified preset,
using Tri-Synchronous Motion if this was saved
with the preset. If CCU information was saved
with the preset, the camera switches to the
CCU setting associated with the preset.
store <1 – 16> Stores the current camera position as the
specified preset.
tri-sync <1 – 24> Optional: Specifies that the camera uses Tri-
Synchronous Motion to move to this position,
using the specified speed.
save-ccu Optional: Saves the current CCU settings as
part of the preset. If not specified, the last color
settings are used when recalled.
Examples >camera preset recall 3
OK
>
Moves the camera to preset 3.
>camera preset store 1
OK
>
Saves the camera's current position as preset 1.
>camera preset store 4 tri-sync 15
OK
>
Stores the camera's current position as preset 4. The camera will use Tri-
Synchronous Motion at speed 15 when it is recalled to this preset.
>camera preset store 2 save-ccu
OK
>
Stores the camera's current position as preset 2. The camera applies the current
CCU settings when it is recalled to this preset.
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camera ccu get
Returns CCU (lighting and color) information.
Synopsis camera ccu get <param>
Options all Returns all current CCU settings.
auto_white_balance Returns the current state of the auto white
balance setting (on or off).
red_gain Returns red gain (integer, 0 to 255).
blue_gain Returns blue gain (integer, 0 to 255).
backlight_compensation Returns the current state for backlight
compensation (on or off).
auto_iris Returns the current auto-iris state (on or off).
iris Returns the iris value (integer, 0 to 13).
gain Returns gain (integer, 1 to 11).
detail Returns detail (integer, 0 to 15).
chroma Returns chroma (integer, 0 to 14).
gamma Returns gamma (integer, -64 to 64)
wide_dynamic_range Returns the current state for Wide Dynamic
Range (on or off).
Examples >camera ccu get iris
iris 6
OK
>
Returns the current iris value.
>camera ccu get red_gain
red_gain 201
OK
>
Returns the current red gain value.
>camera ccu get all
auto_iris on
auto_white_balance on
backlight_compensation off
blue_gain 193
chroma 2
detail 8
gain 3
iris 11
red_gain 201
wide_dynamic_range off
OK
>
Returns all current CCU settings.
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camera ccu set
Sets the specified CCU (lighting and color) information.
Synopsis camera ccu set <param> <value>
Options auto_white_balance {on | off} Sets the current state of the auto white balance
setting (on or off). Overrides red gain and blue
gain manual settings.
red_gain <0 – 255> Sets the red gain value as an integer (0 to 255).
Only valid when auto white balance is off.
blue_gain <0 – 255> Sets the blue gain value as an integer (0 to
255). Only valid when auto white balance is off.
backlight_compensation {on
| off}
Sets the current state of the backlight
compensation setting (on or off). Only valid
when wide dynamic range mode is off.
iris <0 – 13> Sets the iris value as an integer (0 to 13). Only
valid when auto-iris is off.
auto_iris {on | off} Sets the auto-iris state (on or off). Disables
manual iris and gain when on.
gain <1 – 11> Sets gain value as an integer (1 to 11). Only
valid when auto-iris is off.
detail <0 – 15> Sets the detail value as an integer (0 to 15).
chroma <0 – 14> Sets the chroma value as an integer (0 to 14).
gamma <-64 – 64> Sets the gamma value as an integer (-64 to 64).
wide_dynamic_range {on | off} Sets Wide Dynamic Range mode on or off.
Only valid when backlight compensation is off.
Examples >camera ccu set auto_iris off
OK
>
Turns off auto-iris mode, returning the camera to manual iris control.
>camera ccu set red_gain 10
OK
>
Sets the red gain value to 10.
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camera ccu scene
Stores the current CCU scene or recalls the specified ccu scene.
Synopsis camera ccu scene {recall {factory <1 – 6> | custom <1 – 3>} | store custom <1 – 3>}
Options recall factory <1 – 6>
recall custom <1 – 3>
Recalls the camera to the specified scene
(factory 1 to 6 or custom 1 to 3) .
store custom <1 – 3> Saves the current scene as the specified
custom scene.
Examples >camera ccu scene recall factory 2
OK
>
Sets the camera to use factory CCU scene 2.
>camera ccu scene store custom 1
OK
>
Saves the current CCU scene as custom CCU scene 1.
camera led
Set or change the behavior of the indicator light.
Synopsis camera led {get | off | on }
Options get Returns the indicator light's current state (on or
off).
off Disables the indicator light.
on Enables the indicator light.
Examples >camera led off
OK
>
Disables the indicator light. You cannot tell by looking at the camera whether it is
sending video.
>camera led get
led: on
OK
>
Returns the current state of the indicator light.
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camera standby
Set or change camera standby status.
Synopsis camera standby {get | off | on | toggle}
Options get Returns the camera's current standby state.
off Brings the camera out of standby (low power)
mode.
on Stops video and puts the camera in standby
mode.
toggle Changes the camera's standby state – if it was
not in standby mode, it enters standby; if it was
in standby mode, it "wakes up."
Examples >camera standby off
OK
>
Brings the camera out of standby mode.
>camera standby get
standby: on
OK
>
Returns the current standby state.
network settings get
Returns the current network settings for MAC address, IP address, subnet mask, and gateway.
Synopsis network settings get
Example >network settings get
Name eth0:WAN
MAC Address 48:6F:77:64:79:21
IP Address 192.168.1.67
Netmask 255.255.255.0
VLAN Disabled
Gateway 192.168.1.254
OK
>
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network ping
Sends an ICMP ECHO_REQUEST to the specified IP address or hostname.
Synopsis network ping [count <count>] [size <size>] <string>
Options <count> The number of ECHO_REQUEST packets to
send. Default is five packets.
<size> The size of each ECHO_REQUEST packet.
Default is 56 bytes.
<string> The hostname or IP address where the ECHO_
REQUEST packets will be sent.
Examples >network ping 192.168.1.66
PING 192.168.1.66 (192.168.1.66): 56 data bytes
64 bytes from 192.168.1.66: seq=0 ttl=64 time=0.476 ms
64 bytes from 192.168.1.66: seq=1 ttl=64 time=0.416 ms
64 bytes from 192.168.1.66: seq=2 ttl=64 time=0.410 ms
64 bytes from 192.168.1.66: seq=3 ttl=64 time=0.410 ms
64 bytes from 192.168.1.66: seq=4 ttl=64 time=3.112 ms
--- 192.168.1.66 ping statistics ---
5 packets transmitted, 5 packets received, 0% packet loss
round-trip min/avg/max = 0.410/0.964/3.112 ms
>
Sends five ECHO_REQUEST packets of 56 bytes each to the host at 192.168.1.66.
>network ping count 10 size 100 192.168.1.1
Sends 10 ECHO_REQUEST packets of 100 bytes each to the host at 192.168.1.1.
The command returns data in the same form as above.
system reboot
Reboots the system either immediately or after the specified delay. Note that a reboot is required when
resetting the system to factory defaults (system factory-reset).
Synopsis system reboot [<seconds>]
Options <seconds> The number of seconds to delay the reboot.
Examples >system reboot
OK
>
Reboots the system immediately.
>system reboot 30
Reboots the system in 30 seconds. The response is in the same form; the system
message appears at the end of the delay.
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system factory-reset
Gets or sets the factory reset status. When the factory reset status is on, the system resets to factory
defaults on reboot.
Synopsis system factory-reset {get | on | off}
Options get Returns the camera's current factory reset
status.
on Enables factory reset on reboot.
off Disables factory reset on reboot.
Examples >system factory-reset get
factory-reset (software): off
factory-reset (hardware): off
OK
>
Returns the factory reset status.
This evaluates the most recent system factory-reset on or off command, if
one has been received, then reads the rear panel DIP switches and returns the
status on if they are all in the down position.
>system factory-reset on
factory-reset (software): on
factory-reset (hardware): off
OK
>
Enables factory reset upon reboot.
Note
This command does not initiate a factory reset. The factory reset takes place on the
next reboot.
version
Returns the current firmware version.
Synopsis version
Example >version
Commit 536572696f75736c792075207265616420646973
Pan Motor Version 5.5.81-M
Sensor Version 01.01
System Version RoboSHOT NDI 1.0.0
Tilt Motor Version 5.5.81-M
OK
Returns current firmware version information. Your camera may return slightly
different information.
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history
Returns the most recently issued commands from the current Telnet session. Since many of the programs
read user input a line at a time, the command history is used to keep track of these lines and recall historic
information.
Synopsis history <limit>
Options <limit> Integer value specifying the maximum
number of commands to return.
Examples history
Displays the current command buffer.
history 5
Sets the history command buffer to remember the last 5 unique entries.
Additional information You can navigate the command history using the up and down arrow
keys.
This command supports the expansion functionality from which previous
commands can be recalled from within a single session. History
expansion is performed immediately after a complete line is read.
Examples of history expansion:
* !! Substitute the last command line.
* !4 Substitute the 4th command line (absolute as per ’history’
command)
* !-3 Substitute the command line entered 3 lines before (relative)
help
Displays an overview of the CLI syntax.
Synopsis help
Example help
exit
Ends the command session and then closes the socket.
Synopsis exit
Example exit
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RS-232 Serial Command Reference
The Vaddio RS-232 Serial Control Protocol is available in the event that serial control is needed. Be sure
the camera is set to the same baud rate as the controller or other device originating the commands. See
Software Switch Settings.
Camera Movement, Zoom, and Focus Commands
Command Set Command Command Packet Comments
CAM_Zoom Stop 8x 01 04 07 00 FF Variable speed: p = 0 (low) to 7
(high)
Direct: pqrs = zoom position (0h-
4000h for 12x, 0h-7AC0h for 30x)
Tele (std) 8x 01 04 07 02 FF
Wide (std) 8x 01 04 07 03 FF
Tele (variable) 8x 01 04 07 2p FF
Wide (variable) 8x 01 04 07 3p FF
Direct 8x 01 04 47 0p 0q 0r 0s FF
Corresponds to camera zoom in Telnet API
CAM_Focus Stop 8x 01 04 08 00 FF Variable speed:p = 0 (low) to 7
(high)
Direct and Near Limit:pqrs =
focus position (1000h – F000h)
Far (std) 8x 01 04 08 02 FF
Near (std) 8x 01 04 08 03 FF
Far (variable) 8x 01 04 08 2p FF
Near (variable) 8x 01 04 08 3p FF
Direct 8x 01 04 48 0p 0q 0r 0s FF
One Push
Trigger
8x 01 04 18 01 FF
Near Limit 8x 01 04 28 0p 0q 0r 0s FF
Corresponds to camera focus in Telnet API
CAM_Focus Mode Auto Focus 8x 01 04 38 02 FF
Manual Focus 8x 01 04 38 03 FF
Auto/Manual 8x 01 04 08 10 FF
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Command Set Command Command Packet Comments
Pan-TiltDrive Up 8x 01 06 01 vv ww 03 01 FF vv= Pan speed (01h-18h)
ww=Tilt speed (01h-14h)
Down 8x 01 06 01 vv ww 03 02 FF
Left 8x 01 06 01 vv ww 01 03 FF
Right 8x 01 06 01 vv ww 02 03 FF
UpLeft 8x 01 06 01 vv ww 01 01 FF
UpRight 8x 01 06 01 vv ww 02 01 FF
DownLeft 8x 01 06 01 vv ww 01 02 FF
DownRight 8x 01 06 01 vv ww 02 02 FF
Stop 8x 01 06 01 vv ww 03 03 FF
Home 8x 01 06 04 FF Returns the camera to its default
position
Pan-TiltDrive Absolute
Position
8x 01 06 02 vv ww 0Y 0Y 0Y 0Y
0Z 0Z 0Z 0Z FF
0Y0Y0Y0Y = Pan position
(90E2h-6BD8h)
0Z0Z0Z0Z = Tilt position
(EB99h-3D59h)
Pan-Tilt-
ZoomDrive
Up 8x 01 06 0A vv ww rr 03 01 03
FF
vv= Pan speed (01h-18h)
ww=Tilt speed (01h-14h)
rr=Zoom speed (00h - 07h)Down 8x 01 06 0A vv ww rr 03 02 03
FF
Left 8x 01 06 0A vv ww rr 01 03 03
FF
Right 8x 01 06 0A vv ww rr 02 03 03
FF
In 8x 01 06 0A vv ww rr 03 03 01
FF
Out 8x 01 06 0A vv ww rr 03 03 02
FF
Stop 8x 01 06 0A vv ww rr 03 03 03
FF
Home 8x 01 06 0C FF Returns the camera to the default
position and zoom
Pan-Tilt-
ZoomDrive
Absolute
Position
8x 01 06 0B vv ww 0Y 0Y 0Y 0Y
0Z 0Z 0Z 0Z 0R 0R 0R 0R FF
0Y0Y0Y0Y = Pan position
(90E2h-6BD8h)
0Z0Z0Z0Z = Tilt position(EB99h-
3D59h)
0R0R0R0R = Zoom position (0h-
4000h for 12x, 0h-7AC0h for 30x)
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Command Set Command Command Packet Comments
CAM_Memory Reset 8x 01 04 3F 00 0p FF Corresponds to camera
preset in Telnet API.
p= preset number(0h-0Fh)
qr= Speed(01h-18h)
Set standard 8x 01 04 3F 01 0p FF
Set standard
with ‘scene’
8x 01 04 3F 21 0p FF
Set Tri-sync 8x 01 04 3F 11 0p 0q 0r FF
Set Tri-Sync
with ‘scene’
8x 01 04 3F 31 0p 0q 0r FF
Recall 8x 01 04 3F 02 0p FF
Corresponds to camera preset in Telnet API.
CAM_PTZ_
PresetSpeed
8x 01 7e 01 0b pp qq rr FF pp: pan speed (01h-18h)
qq: tilt speed (01h-14h)
rr: zoom speed (0h-07h)
Movement, Zoom, and Focus Inquiry Commands
Inquiry Command Command Response Packet Comments
Pan-TiltPosInq 8x 09 06 12 FF y0 50 0w 0w 0w 0w 0z 0z
0z 0z FF
wwww= Pan position
zzzz=Tilt Position
CAM_ZoomPosInq 8x 09 04 47 FF y0 50 0p 0q 0r 0s FF pqrs: Zoom position
CAM_FocusPosInq 8x 09 04 48 FF y0 50 0p 0q 0r 0s FF pqrs: Focus position
CAM_FocusModeInq 8x 09 04 38 FF y0 50 02 FF Auto focus
y0 50 03 FF Manual focus
Corresponds to camera focus mode get in Telnet API.
CAM_MemoryInq 8x 09 04 3F FF y0 50 pp FF pp: Preset number
recalled last (00h - 0Fh)
CAM_MemoryStatusInq 8x 09 04 3F 0p FF y0 50 0p 0q 0r 0s FF p: Preset number (00h -
0Fh)
q: mode (00-std, 10-std
/w ccu, 01-trisync,11-
trisyc /w ccu)
rs: speed (0x1-0x18) 1 -
24
CAM_MemSaveInq 8x 09 04 23 0X FF y0 50 0p 0q 0r 0s FF X: 00h to 0Fh (preset
number)
pqrs: 0000h to FFFFh
(Data)
CAM_PTZ_PresetSpeedInq 8x 09 7E 01 0B FF y0 50 p q r FF p:pan speed (01h-18h)
q:tilt speed (01h-14h)
r:zoom speed (0h-07h)
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Color and Light Management Commands
Command Set Command Command Packet Comments
CAM_WB Auto 8x 01 04 35 00 FF Normal auto
Manual 8x 01 04 35 05 FF Manual control mode
Corresponds to camera ccu set auto_white_balance in Telnet API.
CAM_RGain Reset 8x 01 04 03 00 FF Manual control of red gain
pq = red gain (00h – FFh)
Up 8x 01 04 03 02 FF
Down 8x 01 04 03 03 FF
Direct 8x 01 04 43 00 00 0p 0q FF
Corresponds to camera ccu set red_gain in Telnet API.
CAM_BGain Reset 8x 01 04 04 00 FF Manual control of blue gain
pq = blue gain (00h – FFh)
Up 8x 01 04 04 02 FF
Down 8x 01 04 04 03 FF
Direct 8x 01 04 44 00 00 0p 0q FF
Corresponds to camera ccu set blue_gain in Telnet API.
CAM_AE Auto 8x 01 04 39 00 FF Auto exposure mode
Manual 8x 01 04 39 03 FF Manual control mode
Corresponds to camera ccu set auto_iris in Telnet API.
CAM_Shutter Reset 8x 01 04 0A 00 FF Shutter setting
pq = shutter position (00h – 15h)
See Shutter Speed Values –
CAM_Shutter Command
Up 8x 01 04 0A 02 FF
Down 8x 01 04 0A 03FF
Direct 8x 01 04 4A 00 00 0p 0q FF
CAM_Iris Reset 8x 01 04 0B 00 FF Iris setting
pq = iris position
(0h, 05h-11h)
See Iris Values – CAM_Iris
Command
Up 8x 01 04 0B 02 FF
Down 8x 01 04 0B 03 FF
Direct 8x 01 04 4B 00 00 0p 0q FF
Corresponds to camera ccu set iris in Telnet API.
CAM_Gain Reset 8x 01 04 0C 00 FF Iris gain setting
pq = gain position (01h – 0Fh)
p = gain limit (04h-0Fh)
See Iris Gain and Gain Limit
Values – CAM_Gain Command
Up 8x 01 04 0C 02 FF
Down 8x 01 04 0C 03 FF
Direct 8x 01 04 4C 00 00 0p 0q FF
+Gain Limit 8x 01 04 2C 0p FF
Corresponds to camera ccu set gain in Telnet API.
CAM_BackLight On 8x 01 04 33 02 FF Backlight compensation On/Off
Off 8x 01 04 33 03 FF
Corresponds to camera ccu set backlight_compensation in Telnet API.
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Command Set Command Command Packet Comments
CAM_WD On 8x 01 04 3D 02 FF Wide Dynamic Range On
Off 8x 01 04 3D 03 FF Wide Dynamic Range Off
Corresponds to camera ccu set wide_dynamic_range in Telnet API.
May be unavailable on some cameras.
CAM_Aperture Reset 8x 01 04 02 00 FF Aperture setting
pq = aperture position (0h-0fh)
Up 8x 01 04 02 01 FF
Down 8x 01 04 02 02 FF
Direct 8x 01 04 42 00 00 0p 0q FF
Corresponds to camera ccu set detail in Telnet API.
CAM_Chroma Direct 8x 01 7E 55 00 00 0p 0q FF pq: 00h – 14h
Corresponds to camera ccu set chroma in Telnet API.
CAM_
GammaOffset
Direct 8x 01 04 1E 00 00 00 0s 0t 0u FF s: polarity offset (0 is plus, 1 is
minus)
tu: offset s=0 (00h to 40h)
offset s=1 (00h to 10h)
Corresponds to camera ccu set gamma in Telnet API.
CAM_ICR On 8x 01 04 01 02 FF ICR mode on/off - adds an IR cut
filter to the image for low light
images
Off 8x 01 04 01 03 FF
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Shutter Speed Values (CAM_Shutter)
Value 60/59.94/30/29.97 fps 50/25
fps
0x15 1/10000 1/10000
0x14 1/6000 1/6000
0x13 1/4000 1/3500
0x12 1/3000 1/2500
0x11 1/2000 1/1750
0x10 1/1500 1/1250
0x0F 1/1000 1/1000
0x0E 1/725 1/600
0x0D 1/500 1/425
0x0C 1/350 1/300
0x0B 1/250 1/215
0x0A 1/180 1/150
0x09 1/125 1/120
0x08 1/100 1/100
0x07 1/90 1/75
0x06 1/60 1/50
0x05 1/30 1/25
0x04 1/15 1/12
0x03 1/8 1/6
0x02 1/4 1/3
0x01 1/2 1/2
0x00 1/1 1/1
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Iris Values (CAM_Iris)
Value Iris
0x11 F1.6
0x10 F2
0x0F F2.4
0x0E F2.8
0x0D F3.4
0x0C F4
0x0B F4.8
0x0A F5.6
0x09 F6.8
0x08 F8
0x07 F9.6
0x06 F11
0x05 F14
0x00 CLOSED
Iris Gain and Gain Limit Values (CAM_Gain)
Iris Gain Iris Gain Limit
Value Steps Gain in dB Value Steps Gain in dB
0x0F 28 77.8 0x0F 28 77.8
0x0E 26 44.4 0x0E 26 44.4
0x0D 24 41.0 0x0D 24 41.0
0x0C 22 37.5 0x0C 22 37.5
0x0B 20 34.1 0x0B 20 34.1
0x0A 18 30.7 0x0A 18 30.7
0x09 16 27.3 0x09 16 27.3
0x08 14 23.9 0x08 14 23.9
0x07 12 20.5 0x07 12 20.5
0x06 10 17.1 0x06 10 17.1
0x05 8 13.7 0x05 8 13.7
0x04 6 10.2 0x04 6 10.2
0x03 4 6.8
0x02 2 3.4
0x01 0 0
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Color and Light Management Inquiry Commands
Inquiry Command Command Response Packet Comments
CAM_WBModeInq 8x 09 04 35 FF y0 50 00 FF Auto
y0 50 05 FF Manual
CAM_RGainInq 8x 09 04 43 FF y0 50 00 00 0p 0q FF pq: Red gain
CAM_BGainInq 8x 09 04 44 FF y0 50 00 00 0p 0q FF pq: Blue gain
CAM_AEModeInq 8x 09 04 39 FF y0 50 00 FF Auto
y0 50 03 FF Manual
CAM_ShutterPosInq 8x 09 04 4A FF y0 50 00 00 0p 0q FF pq: Shutter position
CAM_IrisPosInq 8x 09 04 4B FF y0 50 00 00 0p 0q FF pq: Iris position
CAM_GainPosInq 8x 09 04 4C FF y0 50 00 00 0p 0q FF pq: Gain position
CAM_WDModeInq 8x 09 04 3D FF y0 50 02 FF On
y0 50 03 FF Off
CAM_BackLightModeInq 8x 09 04 33 FF y0 50 02 FF On
y0 50 03 FF Off
CAM_ApertureInq 8x 09 04 42 FF y0 50 00 00 0p 0q FF pq: Aperture gain
CAM_ChromaInq 8x 09 7E 55 FF y0 50 05 00 00 00 0p FF p: 0 – Eh
CAM_GammaOffsetInq 8x 09 04 1E FF y0 50 00 00 00 0s 0t 0u FF s: Polarity offset (0 is
plus, 1 is minus)
tu: Offset s=0 (00h to
40h)
Offset s=1 (00h to 10h)
Other Commands
Command Set Command Command Packet Comments
CommandCancel 8x 2p FF p= socket (1 or 2)
CAM_Power On 8x 01 04 00 02 FF Power on
Off 8x 01 04 00 03 FF Power off
Corresponds to camera standby in Telnet API.
CAM_Tally On 8x 01 7E 01 0A 00 02 FF
Off 8x 01 7E 01 0A 00 03 FF
CAM_NR -- 8x 01 04 53 0p FF p = noise reduction level (0: off,1
– 5)
CAM_Mute On 8x 01 04 75 02 FF Video mute on/off
Off 8x 01 04 75 03 FF
Toggle 8x 01 04 75 10 FF
Corresponds to video mute in Telnet API.
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Other Inquiry Commands
Inquiry Command Command Response Packet Comments
CAM_PowerInq 8x 09 04 00 FF y0 50 02 FF On
y0 50 03 FF Off (standby)
Corresponds to camera standby get in Telnet API
CAM_IPAddress 8x 09 08 4E 00 00
FF
y0 50 49 50 00 00 00 0p 0p
0p 0q 0q 0q 0r 0r 0r 0s 0s
0s FF
IP address =
ppp.qqq.rrr.sss
CAM_TallyInq 8x 09 7E 01 0A FF y0 50 02 FF On
y0 50 03 FF Off
CAM_NRInq 8x 09 04 53 FF y0 50 0p FF Noise reduction p: 00h to
05h
CAM_MuteModeInq 8x 09 04 75 FF y0 50 02 FF On
y0 50 03 FF Off
Corresponds to video mute get in Telnet API
Vaddio_ModelInq 8x 09 08 0e FF y0 50 08 25 00 00 00 FF
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Specifications
Camera and image
Image device 1/2.5-Type Exmor R™ back-lit CMOS sensor
Pixels 8.5 Megapixels (Effective)
Video Resolutions 1080p/60, 59.94, 50, 30, 29.97, 25
1080i/60, 59.94, 50
720p/60, 59.94, 50
Video Aspect Ratio 16:9 for all resolutions
Pan and tilt Pan ± 150°, tilt +90° -30°; speed 0.35°/sec to 120°/sec
Lens and horizontal FOV 30x zoom, 70.2° (wide) to 3.1° (tele), f=4.4mm wide end to 88.4mm tele end, F2
to F3.8
Min. working distance 9 in. (0.23 m) wide, 31 in. (0.8 m) tele
Min. illumination Recommended: 100+ lux
Gain Auto/Manual (28 steps)
Backlight compensation On/off
Aperture/detail 16 steps
Focusing system Auto Focus, Manual Focus, One Push Trigger Mode, Infinity Mode, Near
Limit Mode
White balance Auto, ATW, Indoor, Outdoor, One-push, Manual
Noise reduction On/Off, 6 Steps
Sync system Internal
S/N ratio More than 50 dB
Remote management IR Remote Commander, web interface, Telnet and VISCA/RS-232
command APIs
Power PoE+
Physical and Environmental
Height 6.9 in. (17.6 cm) Weight 4.85 lbs (2.2 kg)
Width 7.1 in. (17.9 cm) Operating/storage temperature 0°C to +40°C (32°F to 104°F)
Depth 6.8 in. (17.2 cm) Operating/storage humidity 20% to 80% RH, non-condensing
Specifications are subject to change without notice.
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Troubleshooting and Care
Use this information to determine whether it's time to call Vaddio Technical Support.
Check the Status Light First
When the camera doesn't behave as you expect, check the indicator light before you do anything else.
nBlue: Normal operation (blinks once when the camera receives a command from the remote)
nRed: On-air tally (signal provided by external device via serial connection)
nBlinking red: Video is muted (UC color scheme only)
nPurple: In standby mode or booting
nYellow: Firmware update in progress
If the status light is off, check whether you can access the camera via its web interface or Telnet. If so, the
status light is disabled.
Check the Cables Next
If the equipment behaves in a way that suggests even a remote possibility of a bad cable, please try a
known good cable with the same pin-out.
Cables can be defective, whether they are purchased from a vendor or made at the installation site.
Crimping tools can crimp unevenly, contacts can break internally, and individual conductors in the cable
can break inside the jacketing material. Any of these can result in a cable that passes a continuity check
but does not work reliably, or does not pass enough power to the connected device.
(The author would like to confess having made a certain number of almost-good cables. It happens.)
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Power/Responsiveness Issues
What is it doing? Possible causes Check and correct
Nothing.
The status light is off, there
is no video, and the camera
does not respond to the
remote.
At least one of the cables is bad. Check using known good cables.
The wall outlet is not active.
(Check by finding out if it powers
something else, such as a laptop or
phone charger.)
Use a different outlet.
The camera or its PoE+ power
injector is bad.
Contact your reseller or Vaddio
Technical Support.
The camera never finishes
initializing and the light is
purple. The web interface is
not available.
The camera is not receiving enough
power. Is a PoE power injector
connected?
Use PoE+ instead. PoE does not
deliver enough power for a PTZ
camera.
The PoE+ power injector is bad. Contact your reseller or Vaddio
Technical Support.
The camera does not
respond to the remote and
the light is yellow.
A firmware update is in progress. Wait a few minutes, and try again when
the light turns blue.
Video Issues
What is it doing? Possible causes Check and correct
Blue or black video. The
camera's web interface is
available and the camera
responds to the directional
controls on the remote.
Video is muted. Select the Mute button in the web
interface. This button is available on
every page of the web interface.
Unable to change
resolution of the stream
using the rotary switch
The rotary switch only controls the
resolution of the HDMI courtesy
output.
Change the streaming resolution in the
NDI software.
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Camera Control and Other Issues
What is it doing? Possible causes Check and correct
The camera responds to
the remote and local video
is available, but is not
discoverable to NDI
software.
If the camera has just been powered
up, it may take a few minutes before
it is discoverable.
Wait a few minutes and try again.
The camera is on a subnet that is
not available to the software.
Move the computer running the NDI
software to the same subnet as the
camera.
The camera does not
respond to the remote, but
the web interface is
available.
The remote and the camera are not
using the same IR channel.
Press the Camera Select 1 button on
the remote. Try the other Camera
Select buttons if necessary.
The remote's batteries are dead. Put new batteries in the remote.
Restoring Factory Settings from the Web Interface
SYSTEM PAGE, FIRMWARE TAB
Sometimes it’s easiest to just start over. To restore the original factory settings…click Restore Factory
Settings. This will overwrite everything you have customized – custom CCU scenes and presets, soft DIP
switch settings, passwords, room labels, and more. For this reason, you may want to back up (export) the
camera's configuration after you set up the customizations you want. See Saving (Exporting) or Restoring
(Importing)a Configuration.
Restoring Factory Default Settings Via Hardware
If the camera's administrative controls are not accessible, you can restore factory defaults using the
switches on the back of the camera.
Set the rotary switch to the Factory Reset position (E) and cycle the power. Then return the rotary switch to
its previous position.
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Complete Manual for the RoboSHOT30E NDI High-Performance PTZ Camera
Operation, Storage, and Care
For smears or smudges on the product, wipe with a clean, soft cloth. Use a lens cleaner on the lens. Do not
use any abrasive chemicals.
Keep this device away from food and liquids.
Do not operate or store the device under any of the following conditions:
nTemperatures above 40°C (104°F) or below 0°C (32°F)
nHigh humidity, condensing or wet environments
nInclement weather
nSevere vibration
nSuspended by a fraying rope above a vat of acid
nDry environments with an excess of static discharge
Do not attempt to take this product apart. There are no user-serviceable components inside.
And a friendly reminder from our Training department...
As much as you might love our gear, do not attempt to romance your camera. As a robot it
cannot return your love.
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Complete Manual for the RoboSHOT30E NDI High-Performance PTZ Camera
Compliance and Conformity Statements
Compliance testing was performed to the following regulations:
FCC Part 15 (15.107, 15.109), Subpart B Class A
ICES-003, Issue 54: 2012 Class A
EMC Directive 2014/30/EU Class A
EN 55032: 2015 Class A
EN 55024: November 2010 Class A
KN24 2008 (CISPR 24: 1997 + A1: 2000 + A2: 2002) Class A
IEC 60950-1:2005 (2nd Edition); Am 1: 2009 + Am 2: 2013 Safety
EN 60950-1: 2006 + A11: 2009 + A1: 2010 + A12: 2011 + A2: 2013 Safety
FCC Part 15 Compliance
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
Part 15, Subpart B, of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with
the instruction manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the user will be required
to correct the interference at his/her own expense.
Operation is subject to the following two conditions: (1) This device may not cause
interference, and (2) This device must accept any interference including interference that
may cause undesired operation of the device.
Changes or modifications not expressly approved by Vaddio can affect emission
compliance and could void the user’s authority to operate this equipment.
ICES-003 Compliance
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus
set out in the Radio Interference Regulations of the Canadian Department of Communications.
Le présent appareil numérique n’emet pas de bruits radioélectriques
dépassant les limites applicables aux appareils numériques de la classe A
préscrites dans le Règlement sur le brouillage radioélectrique édicté par le ministère des Communications
du Canada.
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Complete Manual for the RoboSHOT30E NDI High-Performance PTZ Camera
European Compliance
This product has been evaluated for Electromagnetic Compatibility under the EMC Directive for Emissions
and Immunity and meets the requirements for a Class A digital device. In a domestic environment this
product may cause radio interference in which case the user may be required to take adequate measures.
Standard(s) To Which Conformity Is Declared:
EMC Directive 2014/30/EU
EN 55032: 2015 Conducted and Radiated Emissions
EN 55024: November 2010 Immunity
EN 61000-4-2: 1995 + Amendments A1: 1998 + A2: 2001 Electrostatic Discharge
EN 61000-4-3: 2006 + A1: 2008 Radiated Immunity
EN 61000-4-4: 2004 + Corrigendum 2006 Electrical Fast Transients
EN 61000-4-5: 2006 Surge Immunity
EN 61000-4-6: 2009 Conducted Immunity
EN 61000-4-8: 2010 Power Frequency Magnetic Field
EN 61000-4-11: 2004 Voltage Dips, Interrupts and
Fluctuations
KN24 2008 (CISPR 24: 1997 + A1: 2000 + A2: 2002) IT Immunity Characteristics
EN 61000-4-2 Electrostatic Discharge
EN 61000-4-3 Radiated Immunity
EN 61000-4-4 Electrical Fast Transients
EN 61000-4-5 Surge Immunity
EN 61000-4-6 Conducted Immunity
EN 61000-4-8 Power Frequency Magnetic Field
EN 61000-4-11 Voltage Dips, Interrupts and
Fluctuations
IEC 60950-1: 2005 (2nd Edition); Am 1: 2009 + Am 2: 2013 Safety
EN 60950-1: 2006 + A11: 2009 + A1: 2010 + A12: 2011 + A2:
2013 Safety
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Warranty and Return Policy
Hardware warranty: Two (2) year limited warranty on all parts and labor for Vaddio manufactured products.
Vaddio warrants its manufactured products against defects in materials and workmanship for a period of
two years from the day of purchase, to the original purchaser, if Vaddio receives notice of such defects
during the warranty. Vaddio, at its option, will repair or replace products that prove to be defective. Vaddio
manufactures its hardware products from parts and components that are new or equivalent to new in
accordance with industry standard practices.
Exclusions: The above warranty shall not apply to defects resulting from improper or inadequate
maintenance by the customer, customers applied software or interfacing, unauthorized modifications or
misuse, mishandling, operation outside the normal environmental specifications for the product, use of the
incorrect power supply, modified power supply or improper site operation and maintenance. OEM and
special order products manufactured by other companies are excluded and are covered by the
manufacturer’s warranty.
Vaddio Customer Service: Vaddio will test, repair, or replace the product or products without charge if the
unit is under warranty. If the product is out of warranty, Vaddio will test then repair the product or products.
The cost of parts and labor charge will be estimated by a technician and confirmed by the customer prior to
repair. All components must be returned for testing as a complete unit. Vaddio will not accept responsibility
for shipment after it has left the premises.
Vaddio Technical Support: Vaddio technicians will determine and discuss with the customer the criteria
for repair costs and/or replacement. Vaddio Technical Support can be contacted by email at
support@vaddio.com or by phone at one of the phone numbers listed on support.vaddio.com.
Return Material Authorization (RMA) number: Before returning a product for repair or replacement
request an RMA from Vaddio’s technical support. Provide the technician with a return phone number, e-
mail address, shipping address, product serial numbers and original purchase order number. Describe the
reason for repairs or returns as well as the date of purchase. See the General RMA Terms and Procedures
section for more information. RMAs are valid for 30 days and will be issued to Vaddio dealers only. End
users must return products through Vaddio dealers. Include the assigned RMA number in all
correspondence with Vaddio. Write the assigned RMA number clearly on the shipping label of the box when
returning the product. All products returned for credit are subject to a restocking charge without exception.
Special order products are not returnable.
Voided warranty: The warranty does not apply if the original serial number has been removed or if the
product has been disassembled or damaged through misuse, accident, modifications, use of incorrect
power supply, use of a modified power supply or unauthorized repair.
Shipping and handling: Vaddio will not pay for inbound shipping transportation or insurance charges or
accept any responsibility for laws and ordinances from inbound transit. Vaddio will pay for outbound
shipping, transportation, and insurance charges for all items under warranty but will not assume
responsibility for loss and/or damage by the outbound freight carrier. If the return shipment appears
damaged, retain the original boxes and packing material for inspection by the carrier. Contact your carrier
immediately.
Products not under warranty: Payment arrangements are required before outbound shipment for all out of
warranty products.
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General RMA Terms and Procedures: RMA’s are valid for 30 days and will be issued to Vaddio dealers
only.
nEnd users must return products through Vaddio dealers.
nBefore a defective product can be authorized to send in for repair, it must first go through the
troubleshooting process with a member of the Vaddio Technical Support team.
nProducts authorized for repair must have a valid RMA (Return Material Authorization) number.
oVaddio RMA Team will issue the RMA number.
oAn RMA number is to be included in all correspondence with Vaddio.
oThe RMA number must appear clearly on the shipping label (not the box) when the product is
returned.
oA packing slip must be included on the inside of the box with the RMA number listed and reason for
RMA return.
nProducts received at Vaddio that do not have a valid RMA number clearly marked on the outside of the
shipping container may be refused and returned to sender.
nBoxes showing external damage will be refused and sent back to the sender regardless of the clearly
marked RMA number and will remain the responsibility of the sender.
RMA Charges (Restocking): All qualified returns must be made in unopened, original packaging with all
original materials.
nInitial shipments of equipment that are refused upon attempted delivery, for any reason, are subject to
restocking charges.
nThe Dealer has up to 60 days from the date of purchase to return Vaddio product for credit for future
purchases of Vaddio product only.
nThe Dealer has 61 to 90 days from the date of purchase to return Vaddio product with a 15% restocking
fee or $50.00 fee, whichever amount is greater
nThe Dealer has up to 30 days from the date of purchase to return OEM and other manufacturer’s
products with a 15% restocking fee or $50.00 fee, whichever amount is greater.
nNOTE: Special Order products from other manufacturers (identified in the Vaddio Price Guide as
noncancelable, nonreturnable and not refundable) are not eligible for advance replacement from Vaddio.
Advance Replacement Policies: For Vaddio manufactured products, advance replacement will be
provided for up to one (1) year after the initial shipment of products.
nNOTE: OEM and other manufacturer’s products are excluded from the Vaddio advance replacement
policy. Advance replacement will be provided for up to 30 days after initial shipment of OEM products.
Thereafter, a return to Vaddio and factory repair is offered during the other manufacturer’s warranty
period. Vaddio will determine if the returned product is qualified for the OEM warranty.
nNOTE: Special Order products from other manufacturers (identified in the Vaddio Price Guide as
noncancelable, nonreturnable and not refundable) are not eligible for advance replacement from Vaddio.
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Advance Replacement Procedures: The Vaddio Dealer must submit a non-revocable purchase order for
advance replacement equipment at normal dealer pricing. Credit shall be issued upon complete product
return (including all accessories) for dealers with Net 30 terms. For credit card accounts, charges will be
assessed to the credit card for the replacement and credited back upon complete product return.
nReturns must be made in the original Vaddio packaging with all original materials if at all possible.
Vaddio products with missing original materials will be billed to the dealer at dealer price.
nNOTE: OEM products must be returned in the original packaging with all materials and the RMA
number written on the shipping label only and not on the OEM box. If the return is incomplete and/or the
OEM box is defaced, the product shall be returned to the dealer and the RMA will not be credited.
nEquipment returned with “No Trouble Found” after advanced replacement will be assessed a full 15% or
$50.00 restocking fee (whichever is greater) for each item and may also be assessed for additional
charges to compensate for wear, damages and reconditioning.
nAll returns must be accompanied by RMA # as stated above.
nAll Advanced Replacement products are sent via 2-day service in the continental USA. If the product is
requested to be sent via priority or overnight shipping, the Dealer shall pay shipping costs. The dealer
can elect to supply their preferred shipping account number.
nInternational customers are responsible for all freight charges for equipment returned to Vaddio,
including international shipping, taxes, and duties, insurance and all other associated logistic charges.
Warranty Repair Terms and Procedures: Vaddio will repair any product free of charge, including parts
and labor, within the terms outlined in the warranty agreement for that product.
nCustomers must provide proof of the product’s purchase date.
nProduct that is within the warranty period will be repaired under the non-warranty terms if:
oThe equipment has been damaged by negligence, accident, act of God, mishandling, used with the
incorrect, modified or extended power supply or has not been operated in accordance with the
procedures described in the operating and technical instructions.
oThe equipment has been altered or repaired by other than the Manufacturer or an authorized service
representative.
oAdaptations or accessories other than those manufactured or provided by the Manufacturer have
been made or attached to the equipment, which in the determination of the Manufacturer, shall have
affected the performance, safety of reliability of the equipment; or the equipment’s original serial
number has been modified or removed.
nCustomer is responsible for shipping charges to send defective product under warranty to Vaddio.
Vaddio will pay ground service return shipping charges during the 2nd year of the warranty period.
nStandard return shipping method for products under warranty, but out of the advance replacement
warranty period, is ground shipment. Extra charges associated with priority shipping, when requested,
will be the responsibility of the customer.
Non-Warranty Repair Terms: Vaddio will repair any non-obsolete product that does not meet the terms of
the warranty. Non-warranty repair terms are as follows:
nThe customer is responsible for, and agrees to pay, all parts and labor costs associated with the repair.
Standard non-warranty repair charges are outlined below.
nCustomers must provide payment method and one of the following, prior to receiving an RMA:
oHard copy of a PO, for dealers with Net 30 terms and in good standing with Vaddio.
oValid credit card number - Credit card will be charged upon shipping repaired product back to
customer.
nRequest for COD: Customers will be notified of COD charges prior to shipping repaired unit.
nCustomer is responsible for all shipping charges both to and from Vaddio, and may use their own
carrier.
nCustomers will receive a courtesy call notifying them of total repair charges prior to return shipping.
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Non-Warranty Repair Charges: Total repair charges (per unit) for a non-warranty repair consist of the
following:
nCost of any replacement parts needed to repair the defect.
nLabor costs billed per hour after minimum charges/time.
nLabor charges include troubleshooting and repair time only.
nBurn-in time and final test time is not included in the labor charges.
nLabor time is rounded to the nearest quarter hour.
nLabor charges are billed at the prevailing rate for the category of equipment repaired, after minimum
charges/time. For prevailing labor rates, please contact the Vaddio technical support.
nAll shipping and handling costs are the responsibility of the customer for non-warranty repairs.
Minimum Labor Charges: All non-warranty repairs are subject to a minimum evaluation/repair labor
charge even if there is no problem found. Please contact Vaddio technical support for the current applicable
rate.
Repair Charge Estimates: Estimates on repair charges for a specific problem will not be given before an
RMA is issued and the actual product has been evaluated by a Vaddio technician. Repair estimates will be
given after the repair department receives and evaluates the unit.
nCustomers requesting an estimate on repair charges must do so up front when they call in for an RMA.
The RMA team will call or email with the estimate after evaluating the unit and before proceeding with
the repair.
nAny product evaluated for a repair estimate is still subject to the minimum labor charges even if the
customer decides not to proceed with the repair.
nVaddio does not guarantee estimates given on repair charges. Actual repair costs may exceed the
estimate.
nCustomer is responsible for actual repair charges, regardless of estimate.
Repair Policy Notes:
nDuration of Repair: Products are repaired on a first come first serve basis. The turn-a-round time of a
particular repair is dependent upon circumstances such as product type, the nature of the problem and
current repair volumes. Requests for expedited repair service will be considered on a case-by-case
basis.
nRepair Warranty: Vaddio guarantees all of its repair work, performed on non-warranty items, for 90
days from the day the repaired product is shipped back to the customer. If the original problem
described was not resolved or reoccurs within the 90-day period, Vaddio will repair the unit free of labor
charges. However additional material charges may apply unless the parts used to affect the repair are
again deemed defective.
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Photo Credits
This manual may include some or all of these photos.
European Space Agency (ESA) astronaut Samantha Cristoforetti, a Flight Engineer with Expedition 42,
photographs the Earth through a window in the Cupola on the International Space Station
By NASA - https://blogs.nasa.gov/ISS_Science_Blog/2015/03/06/women-in-space-part-two-whats-
gender-got-to-do-with-it/, Public Domain, https://commons.wikimedia.org/w/index.php?curid=38834990
Carl Sagan, Bruce Murray, Louis Friedman (founders) and Harry Ashmore (advisor), on the occasion of
signing the papers formally incorporating The Planetary Society
By credit NASA JPL - JPL, Public Domain, https://commons.wikimedia.org/w/index.php?curid=1180927
Main Control Room / Mission Control Room of ESA at the European Space Operations Centre (ESOC) in
Darmstadt, Germany
By European Space Agency - ESOC flickr, Credit: ESA - Jürgen Mai, CC BY-SA 3.0-igo,
https://commons.wikimedia.org/w/index.php?curid=36743173
Expedition 42 on orbit crew portrait, International Space Station, Mar. 7, 2015 – Barry Wilmore
(Commander) Top, Upside down, to the right cosmonaut Elena Serova, & ESA European Space Agency
Samantha Cristoforetti. Bottom center US astronaut Terry Virts, top left cosmonauts Alexander
Samokutyaev and Anton Shkaplerov.
By NASA - https://www.flickr.com/photos/nasa2explore/16166230844/, Public Domain,
https://commons.wikimedia.org/w/index.php?curid=38931301
European Space Agency astronaut Luca Parmitano, Expedition 36 flight engineer, outside the International
Space Station
By NASA - http://spaceflight.nasa.gov/gallery/images/station/crew-36/html/iss036e016704.html, Public
Domain, https://commons.wikimedia.org/w/index.php?curid=27263573
Chris Cassidy, Luca Parmitano, and Karen Nyberg, ISS, 2013. Photo Credit: NASA
Nicolas Altobelli, Rosetta Scientist at ESA's European Space Astronomy Centre, Villanueva de la
Cañada, Madrid, Spain
By European Space Agency - Nicolas Altobelli talks to the media, CC BY-SA 3.0-igo,
https://commons.wikimedia.org/w/index.php?curid=36743144
Andrea Accomazzo, ESA Rosetta Spacecraft Operations Manager, providing a live update from the Main
Control Room at ESA's European Space Operations Centre, Darmstadt, Germany during the Rosetta
wake-up day.
By European Space Agency - Live update from the Main Control Room, CC BY-SA 3.0-igo,
https://commons.wikimedia.org/w/index.php?curid=36743150
Sleeping goose
By ladypine - Own work, CC BY-SA 3.0, https://commons.wikimedia.org/w/index.php?curid=1695227
STS-123 and Expedition 16 crews on the STS-123 crew's last full day onboard the International Space
Station.
By NASA - http://www.spaceflight.nasa.gov/gallery/images/shuttle/sts-123/html/iss016e033684.html,
Public Domain, https://commons.wikimedia.org/w/index.php?curid=3773505
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Complete Manual for the RoboSHOT30E NDI High-Performance PTZ Camera
Index
A
admin login 16, 22
changing 22
default 16
anatomy of the camera 3-4
API 42-55, 57-58, 60-63
RS-232 (VISCA) 55, 57-58, 60-63
Telnet 43-54
auto focus 34, 46
auto iris 31, 48-49
auto white balance 31, 33, 48-49
automatic NTP updating 21
B
backing up a configuration 24
backlight compensation 31-32, 48-49
Baud Rate setting 38
behavior on power-up 10, 28
blue gain 31, 33, 48-49
browser compatibility 15
C
cable 4, 65
connectors 4
please check them (PLEASE) 65
camera behavior settings 38
camera control issues, troubleshooting 67
camera hostname 14
Camera ID setting 38
camera mount, installing 6
Camera page (web) 30-31
camera select 12-13
camera specifications 64
camera standby position 40
capabilities 1, 64
CCU scenes 28-30, 33, 41, 50
custom 29, 33, 50
recalling 50
CCU settings 32-33, 47-49
ceiling-mounted cameras 6
cheat sheet 12, 17, 32-33
color adjustment 33
lighting and image quality 32
Vaddio IR Remote Commander 12
web interface 17
chroma setting 31-33, 48-49
cleaning 68
Codec Control Mode setting 38
color codes for status light 11, 65
color settings 30-31, 33, 48-49
command history 54
command set, RS-232 (VISCA) 55, 57-58,
60-63
compatibility, browsers 15
configuration, saving or restoring 24
connection example 9
connector identification 4
connector pin-out, RS-232 8
Controls page (web) 40
custom CCU scenes 33
custom home position, setting 28
D
damage, preventing 5, 8
default 14-16, 53, 67
admin password 16
IP address 14
settings, restoring 53, 67
user password 15
detail setting 31-32, 48-49
diagnostic logs 27
Diagnostics page (web) 27
directional controls 12-13, 41
F
factory defaults, restoring 53, 67
fault isolation 65-67
firmware 25, 53
version 53
focus 12-13, 34, 46
G
gain 31-33, 48
blue 31, 33
iris 32
red 31, 33
gamma setting 31-32
getting help 27
guest access 22
H
HDMI Color Space setting 38
HDMI resolution, setting 7
Help page (web) 27
76
home position 28, 41, 46
custom 28
hostname 14, 20
camera 20
HTTPS, enabling or requiring 23
I
Image Flip setting 38
importing a configuration 24
inactive sessions (web interface) 22
indicator light 3, 11, 39, 50, 65
color scheme 39
enabling/disabling 39, 50
location 3
meaning of colors 11, 65
information, conference room 23
installation, typical 9
inverted installation 6
IP address 9, 12-14, 18-20
camera, discovering 14
default 14, 18, 20
preventing conflicts 9
static 19
static, configuring before installation 9, 18
IR remote 12-13
iris settings 31-32, 48-49
L
labels, room 23
LED 3, 11, 39, 50, 65
enabling/disabling 50
location 3
meaning of colors 11, 65
LED Color Scheme setting 39
LED On/Off setting 39
light, status indicator 3, 11, 39, 50, 65
enabling/disabling 50
location 3
meaning of colors 11, 65
lighting settings 30-31, 41, 48-50
locations of connectors 4
log files 27
login 15-16
admin 16
user 15
low-power (standby) state 40, 51
M
manual focus 12-13, 34, 46
mounting cameras 5-6, 10
muting video 40
N
NDI software 14
network configuration 14, 18, 20, 51
current 51
Networking page (web) 18-21
NTP server 21
O
One Push White Balance 33
operating environment 68
output resolution 7
P
packing lists 2
page 18-23, 25-27, 30-31, 38-40, 67
Camera 30-31
Control 40
Diagnostics 27
Help 27
Networking 18-21
Room Labels 23
Security 22-23
System 25-26, 38-39, 67
pan 34-35, 37, 43
direction 37
speed 34-35
pan/tilt/zoom controls 12-13, 41
passwords 15-16, 22
admin, default 16
user, default 15
performance specifications 64
physical and environmental specifications 64
pin-out, RS-232 connector 8
ping command 52
point light compensation 31-32
power 10, 12-13, 66
issues, troubleshooting 66
on and off 10, 12-13
power-up settings 28
presets 12-13, 29, 41, 47
clearing 13
moving to 41
recalling 47
renaming 29
setting 13, 47
privacy 40
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product capabilities 1
product returns and repairs 71
Q
quick reference 12, 17, 32-33
Vaddio IR Remote Commander 12
web interface 17
R
ready state 40, 51
rebooting the camera 26, 52
red gain 31, 33, 48-49
remote control 12-13
reset See alsorebooting the camera; restor-
ing default settings
resolution 7, 39
setting in web interface 39
restoring a configuration 24
restoring default settings 53, 67
room information 23
Room Labels page (web) 23
rotary switch 7
RS-232 commands 55, 57-58, 60-63
setting values 60-61
RS-232 connector 8
S
safety requirements 5
saving a configuration 24
scenes, CCU 29-30, 41
naming 29
storing 33
Scott 30
Security page (web) 22-23
session time-out 22
settings, default, restoring 53, 67
shelf-mounted cameras 10
shelf, camera mount 6
soft DIP switches 38
software control of video output resolution 39
solving problems 65-67
specifications 64
speed 34-35, 43-46
focus 46
pan/tilt/zoom 34-35, 43-45
SSL certificate 23
standby (low-power) state 40, 51
start-up behavior, setting 28
static IP address 18-20
status light 3, 11, 50, 65
enabling/disabling 50
location 3
meanings of colors 11, 65
storage environment 68
storing a configuration 24
supported web browsers 15
switch settings 6-7, 25
Image Flip 6
reading from web interface 25
video resolution 7
System page (web) 25-26, 38-39, 67
system time 21
T
technical specifications 64
technical support 27
Telnet 22, 42
disabling access via 22
session 42
session history 54
session, ending 54
Telnet API 42-54
command help 42
syntax help 54
temperature, operating and storage 68
tilt 34-35, 37, 44
direction 37
speed 34-35
time zone 21
Tri-Synchronous Motion (Tri-Sync) 34, 36, 47
troubleshooting 65-67
typical installation 10
U
update 25
user login 15, 22
changing 22
default 15
V
Vaddio IR Remote Commander 12
version, firmware 53
video issues, troubleshooting 66
video mute 40
Video Output Resolution (setting) 39
video resolution 7
VISCA commands 55, 57-58, 60-63
voilà, a small cat 67
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Installation Guide for the RoboSHOT30E NDI High-Performance PTZ Camera
W
wall-mounted cameras 10
wall mount 6
warranty 5, 71
web browsers supported 15
web interface 14, 18-23, 25-27, 30-31, 38-40,
67
accessing 14
accessing via direct connection 19
accessing via NDI software 14
Camera page 30-31
Controls page 40
Diagnostics page 27
Help page 27
Networking page 18-21
Room Labels page 23
Security page 22-23
System page 25-26, 38-39, 67
wide dynamic range setting 31-32, 48-49
Z
zoom 41, 45
zoom speed 12-13, 34-35, 45
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