Vertiv GXT5-6000IRT5UXLE User Manual

Liebert®

GXT5™ UPS

230 V Input, 230 V Output

I

Installer/User Guide

Technical Support Site

If you encounter any installation or operational issues with your product, check the pertinent section of this

manual to see if the issue can be resolved by following outlined procedures.

Visit https://www.vertiv.com/en-us/support/ for additional assistance.

The information contained in this document is subject to change

without notice and may not be suitable for all applications.

While every precaution has been taken to ensure the accuracy

and completeness of this document, Vertiv assumes no

responsibility and disclaims all liability for damages resulting

from use of this information or for any errors or omissions. Refer

to other local practices or building codes as applicable for the

correct methods, tools, and materials to be used in performing

procedures not specifically described in this document.

The products covered by this instruction manual are

manufactured and/or sold by Vertiv. This document is the

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original manufacturer.

Vertiv | Liebert® GXT5™ | Installer/User Guide i

Table of Contents

Important Safety Information �� 1

Chapter 1: GXT5 Description ��3

1�1� UPS Features and Available Models �� 3

1�2� Front Panels ��4

1�3� Rear Panels ��5

1�4� Removable Power Distribution Box �� 12

1�5� Internal Battery Packs ��13

1�6� Battery Cabinet ��14

1�7� Major Internal Components and Operating Principle �� 14

1�7�1� Maintenance Bypass ��15

1�8� UPS States and Operating Modes��16

1�8�1� Normal Mode �� 16

1�8�2� Bypass Mode ��17

1�8�3� Battery Mode ��18

1�8�4� ECO Mode ��19

1�8�5� Maintenance Bypass Mode ��19

Chapter 2: Installation ��21

2�1� Unpacking and Inspection �� 21

2�2� Pre-installation Preparation �� 21

2�2�1� Installation Clearances �� 21

2�3� Installing the UPS ��22

2�3�1� Tower Installation ��22

2�3�2� Rack Installation ��22

Vertiv | Liebert® GXT5™ | Installer/User Guideii

2�4� Installing External Battery Cabinets ��23

2�5� Installing a Power distribution Box ��26

2�6� Hardwired Input/Output Connections ��27

2�6�1� Branch Circuit Breaker �� 28

2�6�2� Terminal-block Connections ��30

2�6�3� Connecting to Terminal Blocks on 5-kVA and 6-kVA model �� 31

2�6�4� Connecting to Terminal Blocks on 8-kVA and 10-kVA models �� 31

2�6�5� Connecting to Terminal Blocks on 16-kVA and 20-kVA models ��32

2�7� Communication Connections ��33

2�7�1� Connecting IntelliSlot Communication �� 33

2�7�2� Connecting to the Dry-contact Port ��34

2�7�3� Connecting a Remote Emergency Power-o (REPO) Switch �� 36

2�7�4� Connecting a USB Cable �� 37

2�7�5� Connecting CLI Communication Cables �� 37

2�8� Installing a Parallel System ��37

2�8�1� First-time Start-up of a Parallel System �� 39

2�8�2� Commissioning Parallel System ��40

2�8�3� Adding a Single UPS to the Parallel System ��41

Chapter 3: Operating the UPS ��43

3�1� Silencing the Audible Alarm �� 43

3�2� Starting-up the UPS ��43

3�3� Transferring to Battery Mode ��44

3�4� Transferring from Normal to Bypass Mode ��44

3�5� Transferring from Bypass to Normal Mode �� 44

3�6� Shutting-down the UPS Completely ��45

Vertiv | Liebert® GXT5™ | Installer/User Guide iii

3�7� Remote Emergency Power-o (REPO) ��45

Chapter 4: Operation and Display Panel �� 47

4�1� LED Indicators ��49

4�2� LCD Menu and Screens ��49

4�2�1� Start-up and Flow Screens �� 49

4�2�2� Main Menu ��50

4�2�3� Status Screen ��51

4�2�4� Settings Submenu ��54

4�2�5� Control Screen �� 63

4�2�6� Log Screen ��64

4�2�7� About Screen �� 66

4�3� Editing Display and Operation Settings �� 69

4�3�1� Settings Prompts ��69

4�3�2� Changing the Password ��70

4�3�3� Selecting the Display Language ��70

4�3�4� Setting the Date and Time ��71

Chapter 5: Maintenance ��73

5�1� Replacing Batteries �� 73

5�2� Charging Batteries �� 76

5�3� Checking UPS Operation �� 76

5�4� Cleaning the UPS �� 76

5�5� Replacing the Power-distribution Box ��77

5�6� Firmware Updates �� 79

5�6�1� Updating Firmware with RDU101 Card Connection �� 79

5�7� Updating DSP Firmware via RDU101 �� 82

Vertiv | Liebert® GXT5™ | Installer/User Guideiv

5�8� Updating Firmware with a CLI Connection ��84

Chapter 6: Troubleshooting ��87

6�1� Symptoms that Require Troubleshooting ��87

6�2� Audible Alarm (Buzzer) ��87

6�2�1� Faults �� 88

6�3� Troubleshooting UPS Issues ��88

Chapter 7: Specifications ��89

7�1� Battery Run Times �� 100

Appendix I: Open Source Software Legal Notices ��107

Appendix II: Technical Support �� 109

Vertiv | Liebert® GXT5™ | Installer/User Guide 1

Important Safety Information

IMPORTANT! This manual contains important safety instructions that must be followed during the installation

and maintenance of the UPS and batteries. Read this manual thoroughly and the safety and regulatory

information, available at https://www.vertiv.com/ComplianceRegulatoryInfo, before attempting to install,

connect to supply, or operate this UPS.

Important Safety Information2

This page is intentionally left blank�

Vertiv | Liebert® GXT5™ | Installer/User Guide 3

Chapter 1: GXT5 Description

The Liebert® GXT5 is a compact, online uninterruptible power system (UPS) that continuously conditions and

regulates its output voltage� The Liebert® GXT5 supplies microcomputers and other sensitive equipment with

clean sine-wave input power�

Upon generation, AC power is clean and stable� However, during transmission and distribution it is subject to

voltage sags, spikes, and complete failure that may interrupt computer operations, cause data loss, and damage

equipment�

The Liebert® GXT5 protects equipment from these disturbances� The Liebert® GXT5 continuously charges its

batteries from the mains, enabling it to supply power to connected loads, even when the mains fail�

1.1. UPS Features and Available Models

The GXT5 includes the following features� Table 1-1 below, lists the available models and power ratings�

• Enhanced load capacity with an output power factor of 1�

• Optional tower or rack installation to meet varying installation requirements�

• Parallel-connection capability for 10-kVA, 16-kVA, and 20-kVA models achieves up to 2 + 1 parallel redundant

power�

• Adapts to areas with unstable power-mains supply via high-frequency double-conversion topology structure,

with high input-power factor, wide input-voltage range, and output immune to grid interference�

• Programmable terminals on 10-kVA and lower models protect key devices when load is heavy�

• Operation and display panel with model-specific color LCD oers simple configuration and control of the UPS�

• ECO power-supply mode and smart-sleep mode help you save the maximum amount of energy�

Table 1-1 UPS Models and Power Ratings

MODEL NUMBER NOMINAL POWER RATING @ 230 V INPUT

GXT5-750IRT2UXL

750 VA/750 W

GXT5-750IRT2UXLE

GXT5-1000IRT2UXL

1000 VA/1000 W

GXT5-1000IRT2UXLE

GXT5-1500IRT2UXL

1500 VA/1500 W

GXT5-1500IRT2UXLE

GXT5-2000IRT2UXL

2000 VA/2000 W

GXT5-2000IRT2UXLE

GXT5-3000IRT2UXL

3000 VA/3000 W

GXT5-3000IRT2UXLE

GXT5 Description4

Table 1-1 UPS Models and Power Ratings

MODEL NUMBER NOMINAL POWER RATING @ 230 V INPUT

GXT5-5000IRT5UXLN

5 kVA/5 kW

GXT5-5000IRT5UXLE

GXT5-6000IRT5UXLN

6 kVA/6 kW

GXT5-6000IRT5UXLE

GXT5-8000IRT5UXLN

8 kVA/8 kW

GXT5-8000IRT5UXLE

GXT5-10KIRT5UXLN

10 kVA/10 kW

GXT5-10KIRT5UXLE

GXT5-16KIRT9UXLN

16 kVA/16 kW

GXT5-16KIRT9UXLE

GXT5-20KIRT9UXLN

20 kVA/20 kW

GXT5-20KIRT9UXLE

1.2. Front Panels

The various GXT5 models have the same general appearance, with the main dierence being the receptacle

types on the rear panel� Figure 1-1 below, shows the 5-kVA to 10-kVA model in a tower and a rack configuration�

When mounted in a rack, all units are turned 90 degrees�

Figure 1-1 Front View

ITEM DESCRIPTION

1 Operation/Display panel

2 Upper bezel

3 Lower bezel/battery-access door

Vertiv | Liebert® GXT5™ | Installer/User Guide 5

1.3. Rear Panels

The following figures detail the rear-panel features for each GXT5 model�

Figure 1-2 GXT5-750/1000IRT2UXL (XLE) Rear Panel

ITEM DESCRIPTION

1 Liebert® IntelliSlot™ port

2 Ventilation Hole

3 External-battery-cabinet connector

4 Input circuit-breaker reset button, 10-A

5 Non-programmable C13 output receptacles

6 Programmable C13 output receptacles

7 C14 input-power plug and cable

8 Terminal-block communication connectors

9 RS-232 port - RJ-45/RJ-11 connection used for command line interface

10 RS-485 port - RJ-45 connection used for external temperature sensors

11 USB port

GXT5 Description6

Figure 1-3 GXT5-1500IRT2UXL (XLE) Rear Panel

ITEM DESCRIPTION

1 Liebert® IntelliSlot™ port

2 Ventilation Hole

3 External-battery-cabinet connector

4 Input circuit-breaker reset button, 10-A

5 Non-programmable C13 output receptacles

6 Programmable C13 output receptacles

7 C14 input-power plug and cable

8 Terminal- block/Dry-contact communication connectors

9 RS-232 port - RJ-45/RJ-11 connection used for command line interface

10 RS-485 port - RJ-45 connection used for external temperature sensors

11 USB port

Vertiv | Liebert® GXT5™ | Installer/User Guide 7

Figure 1-4 GXT5-2000IRT2UXL (XLE) Rear Panel

ITEM DESCRIPTION

1 Liebert® IntelliSlot™ port

2 Ventilation Hole

3 External-battery-cabinet connector

4 Non-programmable C13 output receptacles

5 Programmable C13 output receptacles

6 C20 input-power plug and cable

7 Input circuit-breaker reset button, 16-A

8 Terminal-block/Dry-contact communication connectors

9 RS-232 port - RJ-45/RJ-11 connection used for command line interface

10 RS-485 port - RJ-45 connection used for external temperature sensors

11 USB port

GXT5 Description8

Figure 1-5 GXT5-3000IRT2UXL (XLE) Rear Panel

ITEM DESCRIPTION

1 Liebert® IntelliSlot™ port

2 Ventilation Hole

3 External-battery-cabinet connector

4 Non-programmable C19 output receptacle

5 Output circuit-breaker reset buttons, 10-A

6 Non-programmable C13 output receptacles

7 Programmable C13 output receptacles

8 C20 Input-power plug and cable

9 Input circuit-breaker reset button, 20-A

10 Terminal-block/Dry-contact communication connectors

11 RS-232 port - RJ-45/RJ-11 connection used for command line interface

12 RS-485 port - RJ-45 connection used for external temperature sensors

13 USB port

Vertiv | Liebert® GXT5™ | Installer/User Guide 9

Figure 1-6 GXT5-5000/6000IRT5UXLN (XLE) Rear Panel

ITEM DESCRIPTION

1 Liebert® IntelliSlot™ port

2 Terminal-block communication connectors

3 USB port

4 RS-485 port - RJ-45 connection used for external temperature sensors

5 RS-232 port - RJ-45/RJ-11 connection used for command line interface

6 REPO connector

7 External-battery-cabinet connector

8 C19 output receptacles (x2)

9 Programmable C13 output receptacles (x2)

10 C19 output overload protector (x2)

11 Programmable output circuit breaker, 10-A (x2)

12 Output circuit breaker - Controls terminal block output and non-programmable output receptacles

13 Maintenance bypass breaker

14 Removable junction box with cable entry for hard-wire I/O

15 Input circuit breaker

GXT5 Description10

Figure 1-7 GXT5-8000/10KIRT5UXLN (XLE) Rear Panel

ITEM DESCRIPTION

1 Liebert® IntelliSlot™ port

2 Terminal- block communication connectors

3 USB port

4 RS-485 port - RJ-45 connection used for external temperature sensors

5 RS-232 port - RJ-45/RJ-11 connection used for command line interface

6 REPO connector

7 DB9 ports - Used for communication when operating in a parallel system, see 2�8� Installing a Parallel System

8 External-battery-cabinet connector

9 C19 output receptacles (x3)

10 Overload protector, 15-A (x3)

11 Programmable C19 output receptacle

12 Programmable C13 output receptacles

13 Programmable output breakers

14 Output circuit breaker - Controls terminal block output and non-programmable output receptacles

15 Maintenance bypass breaker

16 Removable junction box with cable entry for hard-wire I/O

17 Input circuit breaker

Vertiv | Liebert® GXT5™ | Installer/User Guide 11

Figure 1-8 GXT5-16K/20KIRT9UXLN (XLE) Rear Panel

ITEM DESCRIPTION

1 Liebert® IntelliSlot™ port

2 Terminal-block communication connectors

3 RS-485 port - RJ-45 connection used for external temperature sensors

4 USB port

5 RS-232 port - RJ-45/RJ-11 connection used for command line interface

6 REPO connector

7 DB9 ports - Used for communication when operating in a parallel system, see 2�8� Installing a Parallel System

8 Input circuit breaker

9 Bypass circuit breaker

10 Knock-outs/cable-entry for hard-wire I/O

11 Output circuit breaker

12 POD breaker

13 Cover for optional POD-installation location

14 External-battery-cabinet connector

GXT5 Description12

1.4. Removable Power Distribution Box

The 16-kVA and 20-kVA do not ship with an installed power-distribution box (POD)� The optional PODs for the

16-kVA and 20-kVA models are:

• PD2-108 for models ending in "N" only (North America)

• PD2-200

• PD2-201

• PD2-202

• PD2-204 for models ending in "E" only (European Union)

The 5-kVA to 10-kVA models ship with the POD installed� This POD includes the input circuit breaker for the UPS,

and the features for each POD are detailed in the following figures�

Figure 1-9 PD5-CE6HDWRMBS for GXT5-5000/6000IRT5UXLN (XLE)

ITEM DESCRIPTION

1 POD Panel view (on rear of unit)

2 POD inner-surface view

3 Quick connect

Vertiv | Liebert® GXT5™ | Installer/User Guide 13

Figure 1-10 PD5-CE10HDWRMBS for GXT5-8000/10KIRT5UXLN (XLE)

ITEM DESCRIPTION

1 POD Panel view (on rear of unit)

2 POD inner-surface view

3 Quick connect

1.5. Internal Battery Packs

An example of the GXT5 internal battery packs is shown in Figure 1-11 below� They are located behind the access

door on the front of the UPS� 3-kVA and below units have 1 battery pack, 5-kVA and 10-kVA units have 2 battery

packs, and 16-kVA to 20-kVA units have 4 battery packs� The battery pack size varies based on:

Figure 1-11 Internal Battery Pack

ITEM.DESCRIPTION

1 Handle

2 Connector

GXT5 Description14

1.6. Battery Cabinet

Optional battery cabinets are available for the UPS, and include a single battery-connector cable� Up to 10 battery

cabinets may be connected in parallel to the UPS, and up to 6 can be detected using EBC - detection� See Table

7-8 on page 98 and Table 7-9 on page 99 for the cabinet specifications� For approximate battery run times

with additional EBCs, see Battery Run Times on page 100� See Installing External Battery Cabinets on page

23, to connect the cabinets�

Figure 1-12 Battery Cabinet

ITEM.DESCRIPTION

1 Battery connectors

2 Isolation breaker

1.7. Major Internal Components and Operating Principle

Figure 1-13 below, shows the UPS operating principle� Table 1-2 below describes the function of the major

components in the UPS�

NOTE: Figure 1-13 below, is one example of basic operation. The actual I/O connections for the various models

may be divided into dierent types. See Hardwired Input/Output Connections on page 27.

Figure 1-13 Basic Operating Principle Diagram

Vertiv | Liebert® GXT5™ | Installer/User Guide 15

Table 1-2 Major Components

ITEM COMPONENT OPERATION/FUNCTION

1

Transient Voltage Surge

Suppression (TVSS)

and EMI/RFI Filters

Provide surge protection� Filter electromagnetic interference (EMI) and radio frequency interference (RFI)� Minimize

surges or interference present in the utility power and protect devices connected on the same branch as the UPS�

2 Battery Charger Regulates input AC power to continuously float-charge the batteries� Batteries are charged when the UPS is plugged

in, even when not powered-on�

3 Batteries

Valve-regulated, non-spillable, lead-acid batteries�

NOTE: To maintain battery design life, operate the UPS in an ambient temperature of 59 °F to 77 °F (15 °C to 25

°C).

4DC-to-DC

Converter

Raises the DC voltage from the battery to the optimum operating voltage for the inverter� This allows the

inverter to operate continuously at its optimum eiciency and voltage, thus increasing reliability�

5

Rectifier/Power

Factor

Correction

(PFC) Circuit

In normal operation, converts utility AC power to regulated DC power for use by the inverter while ensuring that

the wave shape of the input current used by the UPS is near ideal� Extracting this sine-wave input current ensures

eicient use of utility power and reduces reflected harmonic distortion making cleaner power available to devices

that are not protected by the UPS�

6 Inverter

In normal operation, inverts the DC output of the PFC circuit into precise, regulated sine-wave AC power� When utility

power fails, the inverter receives DC power from the DC-to-DC converter� In either operating mode, the UPS inverter

remains on-line, generating clean, precise, regulated AC-output power�

7 Internal Bypass

In the unlikely event of UPS failure such as overload or over-temperature, automatically transfers the connected load

to bypass�

To manually transfer the connected load from inverter to bypass, see Transferring from Normal to Bypass Mode on

page 44�

8 Outlet group Output receptacles�

1.7.1. Maintenance Bypass

On 5-kVA to 10-kVA models, the UPS includes manual maintenance bypass in a removable section of the rear of

the UPS� Maintenance bypass keeps connected equipment powered with utility power and allows replacement of

the UPS in the event of a UPS malfunction�

NOTE: The bypass power path does not protect the connected equipment from disturbances in the utility

power supply.

GXT5 Description16

1.8. UPS States and Operating Modes

NOTE: See LED Indicators on page 49, for description of the run-indicator and alarm-indicator LEDs

mentioned in this section.

1.8.1. Normal Mode

When utility power is normal, Normal mode employs the rectifier and inverter to provide voltage- and frequency-

stabilized power to the load� The charger charges the battery in normal mode� On the front- panel display, the

run-indicator (green) is ON, the alarm indicator is OFF, and the buzzer is silent� Figure 1-14 shows the diagram of

normal mode�

Figure 1-14 Normal-mode Operation

ITEM DESCRIPTION

1 Mains/Utility input (by-pass input)

2 Rectifier/PFC

3 Inverter

4 Battery charger

5 Battery

6 Bypass static switch

7 UPS output

Vertiv | Liebert® GXT5™ | Installer/User Guide 17

1.8.2. Bypass Mode

Bypass mode supplies power to the load from the bypass source (utility power) if an overload or fault occurs during

normal operation� On the front-panel display, the run indicator (green) is ON, the alarm indicator (yellow) is ON, and

the buzzer beeps once each seconds� The LCD “Flow” screen displays “On Bypass�” Figure 1-15 shows the diagram

of bypass mode�

NOTE: If utility power fails or if the utility voltage goes outside of the permissible range during bypass-mode

operation, the UPS shuts down and no output is supplied to the load.

Figure 1-15 Bypass-mode Operation

ITEM DESCRIPTION

1 Mains/Utility input (by-pass input)

2 Rectifier/PFC

3 Inverter

4 Battery charger

5 Battery

6 Bypass static switch

7 UPS output

GXT5 Description18

1.8.3. Battery Mode

Battery mode supplies battery power to the load if utility power fails or if the utility voltage goes outside of the

permissible range� On the front-panel display, the run indicator (green) is ON, the alarm indicator (yellow) is ON,

and the buzzer beeps once each second� The LCD “Flow” screen displays “On Battery�” Figure 1-16 shows the

diagram of battery mode�

NOTE: The batteries are fully-charged before shipment. However, transportation and storage inevitably

cause some loss of capacity. To ensure adequate back-up time, it is recommended to charge the batteries for

atleast 8 hours before first start-up.

NOTE: If utility power fails and the batteries are charged, you may cold-start the UPS in battery mode and use

battery power to extend system availability for a time.

Figure 1-16 Battery-mode Operation

ITEM DESCRIPTION

1 Mains/Utility input (by-pass input)

2 Rectifier/PFC

3 Inverter

4 Battery charger

5 Battery

6 Bypass static switch

7 UPS output

Vertiv | Liebert® GXT5™ | Installer/User Guide 19

1.8.4. ECO Mode

NOTE: ECO mode is only available on a single-UPS system.

The energy-saving ECO mode reduces power consumption by powering the load via bypass if the bypass voltage

is normal or by powering the load via the inverter when the bypass voltage is abnormal� You can use ECO mode to

power equipment that is not sensitive to power-grid quality to via bypass and reduce power consumption�

NOTE: During ECO mode, if a bypass-failure or abnormal-bypass-voltage notification appears when the output

is not overloaded, the UPS will transfer to Normal Mode. However, if a notification showing bypass failure

or abnormal bypass voltage appears when the output is overloaded, the UPS will shut down the bypass and

therefore the load will shut down.

1.8.5. Maintenance Bypass Mode

Integrated maintenance bypass is available on 5 kVA or larger UPS models� For smaller models, an optional

MicroPOD may be purchased to provide this functionality if needed�

NOTE: 5-kVA to 10-kVA models include a circuit breaker to switch the load to bypass. On 16-kVA to 20-kVA

models, a dry contact may be used to trigger maintenance bypass.

Used when the UPS requires maintenance or repair, Maintenance-bypass mode powers the connected equipment

with utility power while electrically isolating the internal UPS components�

NOTICE

• Risk of power interruption� Can damage the connected equipment�

• If utility power fails or if its quality is out of range while the UPS is in Maintenance Bypass Mode, the UPS

may shut down without notice and shut-o output power to the load�

NOTE: The UPS has no user-serviceable parts. If the UPS malfunctions and requires service, visit http://www.

Vertiv.com/en-us/support/ or contact your local Vertiv representative.

GXT5 Description20

Figure 1-17 Maintenance Bypass-mode Operation

ITEM DESCRIPTION

1 Mains/Utility input (by-pass input)

2 Rectifier/PFC

3 Inverter

4 Battery charger

5 Battery

6 Bypass static switch

7 UPS output

8 Maintenance by-pass

Vertiv | Liebert® GXT5™ | Installer/User Guide 21

Chapter 2: Installation

Do not start the UPS until after the installation is finished, the system is commissioned by an authorized engineer,

and the external-input circuit breakers are closed�

WARNING! Risk of electric shock

Can cause equipment damage, injury and death. Before beginning installation, verify that all external overcurrent

protection devices are open (O), and that they are locked-out and tagged appropriately to prevent activation

during the installation, verify with a voltmeter that power is O and wear appropriate, OSHA-approved

personal protective equipment (PPE) per NFPA 70E. Failure to comply can cause serious injury or death. Before

proceeding with installation, read all instructions. Follow all local codes

.

2.1. Unpacking and Inspection

Unpack the UPS and conduct the following checks:

• Inspect the UPS for shipping damage� If any shipping damage is found, report it to the carrier and your local

Vertiv representative immediately�

• Check the accessories included against the packing list� If there is any discrepancy, contact your local Vertiv

representative immediately�

CAUTION

The UPS is heavy (see Specifications on page 89, for the weight). Take proper precautions when lifting or

moving the unit.

2.2. Pre-installation Preparation

• Install the UPS indoors in a controlled environment, where it cannot be accidentally turned O� The installation

environment should meet the specifications listed in Specifications on page 89�

• Place the UPS in an area of unrestricted air-flow around the unit, away from water, flammable liquids, gases,

corrosives, and conductive contaminants� Avoid direct sunlight�

NOTE: Operating the UPS in temperatures above 77°F (25°C) reduces battery life.

2.2.1. Installation Clearances

Maintain at least 4 in� (100 mm) clearance in the front and rear of the UPS� Do not obstruct the air inlets on the

front panel and rear panel of the UPS� Blocking the air inlets reduces ventilation and heat dissipation, shortening

the service life of the unit�

Installation22

2.3. Installing the UPS

The UPS may be installed as a tower or in a rack, depending on available space and use considerations� Determine

the type of installation and follow the appropriate instructions� See Tower Installation or Rack Installation below�

NOTE: When installing the UPS or making input and output connections, comply with all relevant safety

codes and standards.

2.3.1. Tower Installation

To install the UPS as a tower:

1� Take the support bases out of the accessories box�

Figure 2-1 Support bases

NO. DESCRIPTION

1 Support bases

2 Spacers with connectors

2� If optional, Liebert® external battery cabinets will be connected, take out the spacers shipped with the battery

cabinet�

3� Connect the spacers and the support bases as shown in Figure 2-1 above� Each GXT5 requires 2 support bases,

one in the front and one in the rear�

4� Place the GXT5 and any battery cabinets on the 2 support bases�

2.3.2. Rack Installation

When installed in a rack enclosure, the GXT5 UPS and external battery cabinets (EBC) must be supported by

a shelf or rack-mount rails� Because dierent rack-mount options install in various ways, refer to the installation

instructions provided with the rack-mount kit�

CAUTION

The GXT5 is heavy. The UPS must be installed as near the bottom of a rack as possible. If placed too high, it can

make the rack top-heavy and prone to tipping over. For unit weights, see Specifications on page 89.

Vertiv | Liebert® GXT5™ | Installer/User Guide 23

2.4. Installing External Battery Cabinets

Optional, external battery cabinets (EBC) may be connected in parallel to the UPS to provide additional battery

run time� For approximate battery run times with additional EBCs, see Battery Run Times on page 100� External

battery cabinets are placed on one side of the UPS in a tower configuration or stacked beneath the UPS in a rack

configuration� Up to 10 EBCs may be connected to the UPS, and up to 6 may be detected using EBC-detection�

WARNING! Risk of electric shock

Can cause injury or death. Disconnect all local and remote electric power supplies before working with the UPS.

Ensure that the unit is shut down and power has been disconnected before beginning any maintenance.

CAUTION

The external battery cabinet(s) are heavy, see Specifications on page 89. Take proper precautions when

lifting them.

To install the EBC(s):

1� Inspect the EBC for freight damage� Report damage to the carrier and your local dealer or Vertiv representative�

2� For tower installation:

• An additional set of support-base extensions ships with each EBC�

• See the steps in Tower Installation, to connect the support extenders and install the bases�

- or –

3� For rack installation:

• Rack-mount hardware ships with the EBC�

• Refer to the instructions included with the rack-mount kit to install�

NOTE: Optional slide rails and securing hardware are sold separately. Please contact your Vertiv representative

for options and Vertiv Technical Support for assistance.

4� Verify that the EBC breaker is in the “O” position�

5� Connect the supplied EBC cable(s) to the rear of the cabinet, then to the rear of the UPS, see Figure 2-2�

6� Turn the EBC breaker to the “On” position�

7� Verify the circuit breaker on the EBC is in the “On” position�

The additional back-up run time is now enabled�

NOTE: When removing an EBC, turn o the circuit breaker on the rear of the cabinet before disconnecting the

cable.

NOTE: If shipping or storing the UPS for an extended time, disconnect the EBC(s) to minimize stand-by current

drain on the batteries and help maintain design life.

Installation24

Figure 2-2 EBCs connected to the 5/6 K UPS

ITEM DESCRIPTION

1 EBC-detection dry-contact port (See Table 2-3 on page 30, for details�)

2 EBC connector

3 EBC-detection port

4 External battery cabinet

5 External battery cabinet

Vertiv | Liebert® GXT5™ | Installer/User Guide 25

Figure 2-3 EBCs connected to the 8/10 K UPS

ITEM DESCRIPTION

1 EBC-detection dry-contact port (See Table 2-3 on page 30, for details�)

2 EBC connector

3 EBC-detection port

4 External battery cabinet

5 External battery cabinet

Installation26

2.5. Installing a Power distribution Box

WARNING! Risk of electric shock

Can cause equipment damage, injury and death. Before beginning installation, verify that all external overcurrent

protection devices are open (O), and that they are locked-out and tagged appropriately to prevent activation

during the installation, verify with a voltmeter that power is O and wear appropriate, OSHA-approved

personal protective equipment (PPE) per NFPA 70E. Failure to comply can cause serious injury or death. Before

proceeding with installation, read all instructions. Follow all local codes.

The 5-kVA to 10-kVA models ship with a removable power-distribution box (POD) installed, see Terminal-block

Connections on page 30, to make the electrical connections to the UPS� For removal, see the appropriate

procedures in Maintenance on page 73�

For 16-kVA to 20-kVA models, the POD ships separately and must be attached to the rear of the UPS� See Removable

Power Distribution Box on page 12, for the POD options compatible with your GXT5 model�

NOTE: Do not operate the UPS with the POD removed. To shut o all power to the POD and to the load, utility

input power must be disconnected.

To attach the POD on 16-kVA to 20-kVA units:

1� On the rear of the unit, unscrew the two fixing screws from the POD-location cover, see Figure 2-4, and

remove the cover�

2� Insert the POD receptacles into the ports, and connect the PP75 terminal�

3� Align the POD with the installation hole, then insert and secure the POD�

Vertiv | Liebert® GXT5™ | Installer/User Guide 27

Figure 2-4 POD-location cover on 16-kVA to 20-kVA models

ITEM DESCRIPTION

1 Fixing Screws

2.6. Hardwired Input/Output Connections

WARNING! Risk of electric shock

Can cause equipment damage, injury and death. Before beginning installation, verify that all external over-

current protection devices are open (O), and that they are locked-out and tagged appropriately to prevent

activation during the installation, verify with a voltmeter that power is O and wear appropriate, OSHA-

approved personal protective equipment (PPE) per NFPA 70E. Failure to comply can cause serious injury or

death. Before proceeding with installation, read all instructions. Follow all local codes.

Table 2-1 lists the four types of I/O connection are available depending on the UPS model� Some models oer more

than one type�

Table 2-1 I/O Connection Types by Model

MODEL LINES IN/OUT CONFIGURATION

5-kVA, 6-kVA 1-in 1-out Common source

8-kVA, 10-kVA 1-in 1-out Common Source or Split bypass

16-kVA, 20-kVA 1-in 1-out or 3-in 1-out Common Source or Split bypass

Installation28

2.6.1. Branch Circuit Breaker

The installer must provide an upstream branch circuit breaker, see Table 2-2 below, for the ratings� The input circuit

breaker on the distribution box and the output circuit breaker on the rear of the power distribution box disconnect

all power between the main cabinet and the distribution box� Figure 2-4 shows a diagram of the circuit breakers�

Observe the following guidelines and specifications when making the hard-wire input and output connections:

• Provide circuit-breaker protection according to local codes� The mains disconnect should be within sight of the

UPS or have an appropriate lock-out�

• We recommend using a Class D circuit breaker�

• Maintain service space around the UPS or use flexible conduit�

• Provide output-distributions panels, circuit-breaker protection, or emergency disconnects according to local

codes�

• Do not install input and output wiring in the same conduit�

Table 2-2 Branch circuit breaker rating

UNIT RATING RECOMMENDED BREAKER RATING

750 VA

10 A1000 VA

1500 VA

2000 VA 16 A

3000 VA 20 A

5 KVA 40 A

6 KVA 50 A

8 KVA 63 A

10 KVA

16 KVA 1-phase: 140 A

3-phase: 50 A

20 KVA 1-phase: 160 A

3-phase: 63 A

Vertiv | Liebert® GXT5™ | Installer/User Guide 29

Figure 2-5 Circuit-breakers diagram

ITEM DESCRIPTION

1 Mains/Utility

2 External branch Circuit Breaker

3 Input

4 Maintenance Bypass Circuit Breaker

5 Output

6 Input Circuit Breaker

7 Output Circuit Breaker

8 UPS-PFC, battery inverter

Installation30

2.6.2. Terminal-block Connections

On 5-kVA and 10-kVA models, the hard-wire connections to the terminal blocks are made through knockouts on

the POD attached to the rear of the unit� See Removable Power Distribution Box on page 12, for the location

of the input/output knockouts on your GXT5 model� Models below 3000 VA use input cords with plugs instead of

terminal block connections�

Table 2-3 below details the electrical-connection specifications�

Table 2-3 Terminal-block electrical specifications

UPS MODEL

RECOMMENDED EXTERNAL

OVER-CURRENT PROTEC-

TION

RECOMMENDED WIRE

SIZE (INCLUDING GROUND

WIRE) (75°C COPPER WIRE)

MAXIMUM WIRE SIZE

ACCEPTED BY TERMINAL

BLOCK

TERMINAL

TIGHTENING

TORQUE

GXT5-5000IRT5UXLN 40 A

8 AWG

6 AWG 20 in�-lb (2�26 Nm)

GXT5-5000IRT5UXLE

GXT5-6000IRT5UXLN 50 A

GXT5-6000IRT5UXLE

GXT5-8000IRT5UXLN

63 A 6 AWG

GXT5-8000IRT5UXLE

GXT5-10KIRT5UXLN

GXT5-10KIRT5UXLE

GXT5-16KIRT9UXLN 1-phase: 140 A

3-phase: 50 A

35 mm2 (1 AWG) 53�5 mm2 (1/0 AWG) 110 in�-lb (12�4 Nm)

GXT5-16KIRT9UXLE

GXT5-20KIRT9UXLN 1-phase: 160 A

3-phase: 63 A

GXT5-20KIRT9UXLE

To make the terminal-block connections:

1� Loosen the screws from the cable-entry/conduit-box cover, and pull the cables through the knockout leaving

some slack for connection�

NOTE: We recommend using the knockouts to install input and output wiring in separate conduit. You must

use a suitable cable gland or risk electric shock.

2� Referring to the appropriate terminal-block connection instructions, connect the cables to the corresponding

input/output terminals and use a torque wrench to turn the screw clockwise until tightened as specified in Table

2-3 above�

• Connecting to Terminal Blocks on 5-kVA and 6-kVA model on next page

• Connecting to Terminal Blocks on 8-kVA and 10-kVA models on next page

• Connecting to Terminal Blocks on 16-kVA and 20-kVA models on page 32

3� Re-install the cable-entry/conduit-box cover, and tighten the screws�

Vertiv | Liebert® GXT5™ | Installer/User Guide 31

2.6.3. Connecting to Terminal Blocks on 5-kVA and 6-kVA model

These models oer a single type of I/O connection, 1-in 1-out common source� Figure 2-6 below, shows the terminal

block� Refer to the details in Terminal-block Connections on page 30, when making the connections�

Figure 2-6 Terminal Block 5 kVA and 6 kVA Models

ITEM DESCRIPTION

1 Output

2 Input

2.6.4. Connecting to Terminal Blocks on 8-kVA and 10-kVA models

These models oer a single type of I/O connection� A single shorting cable ships installed on the on the terminal

block� Refer to the details in Terminal-block Connections on page 30, when making the connections� Figure 2-7

below, shows the shorting cable installed for a split-bypass connection�

Figure 2-7 Terminal Block 8 kVA to 10 kVA Models

ITEM DESCRIPTION

1 Output

2 Bypass

3 Input

4 Shorting cable (installed at factory)

Installation32

2.6.5. Connecting to Terminal Blocks on 16-kVA and 20-kVA models

These models oer a four types of I/O connection� One shorting cable (W01) ships installed on the terminal block�

Two additional shorting cables are included with the accessories to wire the dierent types Figure 2-8 below,

shows the terminal block� Refer to the details in Terminal-block Connections on page 30, when making the

connections�

• Figure 2-8 below, shows the 3-in 1-out common-source connection

• Figure 2-9 below, shows the 1-in 1-out split-bypass connection

• Figure 2-10 below, shows the 1-in 1-out common-source connection

Figure 2-8 3-in 1-out Common-source Connection, 16-kVA and 20-kVA models

ITEM DESCRIPTION

1 Output

2 Bypass

3 Input

4 Shorting cable (W01), installed at factory

Figure 2-9 1-in 1-out Split-bypass Connection, 16-kVA and 20-kVA models

ITEM DESCRIPTION

1 Output

2 Bypass

3 Input

4 Shorting cable (W02), included with accessories

Vertiv | Liebert® GXT5™ | Installer/User Guide 33

Figure 2-10 1-in 1-out Common-source Connection, 16-kVA and 20-kVA models

ITEM DESCRIPTION

1 Output

2 Bypass

3 Input

4 Shorting cable (W03), included with accessories

2.7. Communication Connections

The UPS oers several communication interfaces and ports�

NOTE: We recommend that signal-cable lengths be less than 10 ft (3 m), and are kept away from power

cabling.

2.7.1. Connecting IntelliSlot Communication

The Liebert® IntelliSlot™ RDU101 provides SNMP and/or RS-485 monitoring of the UPS across the network and/

or building management system�

See the appropriate figure for your model in Rear Panels on page 5, for the location of the card port�

To install an IntelliSlot Card:

1� Remove the screws from the slot cover plate and remove the plate�

2� Insert the card into the slot, and secure with the screws that held the cover plate�

To make connections to the card, refer to the Installer/User Guide for the appropriate IntelliSlot card available at

www�vertiv�com�

Installation34

2.7.2. Connecting to the Dry-contact Port

The UPS includes a dry-contact port� See the appropriate figure for your model in Rear Panels on page 5, for

the location of the port� Figure 2-11 below, shows the ports and Table 2-4 describes each port�

The I/O dry contact port ratings are 125 Vac, 0�5 A; 30 Vdc, 1 A�

Figure 2-11 Dry-contact Port and Pin Layout

NOTE: Pins 7 and 8 are shorted before delivery.

NOTE: The emergency power-o (EPO) action of the UPS closes the rectifier, inverter and static bypass,

but it cannot disconnect the UPS mains input inside. To completely disconnect the UPS, disconnect the

upstream input circuit breaker when generating the EPO. For details on REPO connection and operation, see

Connecting a Remote Emergency Power-o (REPO) Switch on page 36.

Vertiv | Liebert® GXT5™ | Installer/User Guide 35

Table 2-4 Dry-contact Connection and Pin-out Descriptions

PORT

NO.

PORT

NAME

NO. PIN NAME DESCRIPTION

1

Input 1

1 Remote Comms Shutdown 1

User configurable dry-contact input that can be set to trigger the events below� The user

can also select the dry-contact as either NO or NC� (See System Parameter Options on

page 59) When NO, Pins 1 and 2 are shorted to trigger the event� When NC, Pins 1 and

2 are opened to trigger the event�

Options are:

• Disable (default)

• Battery mode shutdown - If the UPS is running on batteries and this input is triggered,

the UPS shuts down

• Any mode shutdown - If this input is triggered, the UPS shuts down regardless of current

operating mode

2 Signal Ground Signal Ground

2

Input 2

3 Remote Comms Shutdown 2

User configurable dry-contact input that can be set to trigger the events below� The user

can also select the dry-contact as either NO or NC� (See System Parameter Options on

page 59) When NO, Pins 3 and 4 are shorted to trigger the event� When NC, Pins 3 and

4 are opened to trigger the event�

Options are:

• Disable (default)

• Battery mode shutdown - If the UPS is running on batteries and this input is triggered,

the UPS shuts down

• Any mode shutdown - If this input is triggered, the UPS shuts down regardless of current

operating mode

4 Signal Ground Signal Ground

3 Battery

Detection

5 EBC Detection Automatically detects number of external- battery cabinets when pins 5 and 6 are

connected to the detection port, see Installing External Battery Cabinets on page 23�

6 EBC Detection Automatically detects number of external- battery cabinets when pins 5 and 6 are

connected to the detection port, see Installing External Battery Cabinets on page 23�

REPO REPO

Input

7+5V REPO power supply, 5-Vdc 100-mA

8 REPO Coil -NC

NC, activated when Pin 7 and Pin 8 is open

NOTE: For details on REPO connection and operation, see Connecting a Remote

Emergency Power-o (REPO) Switch.

5 Output 5 9, 10 Remote Fault Alert 5

User configurable dry-contact output that can be set to alert the user to the faults below�

The user can also select the dry-contact as either NO or NC� (See System Parameter

Options on page 59) When NO, Pins 9 and 10 are shorted when the fault occurs� When

NC, Pins 9 and 10 are opened when the fault occurs�

Options are:

• Low battery (default)

• On battery

• On bypass

• UPS fault

6 Output 6 11, 12 Remote Fault Alert 6

User configurable dry-contact output that can be set to alert the user to the faults below�

The user can also select the dry-contact as either NO or NC� (See System Parameter

Options on page 59) When NO, Pins 11 and 12 are shorted when the fault occurs� When

NC, Pins 11 and 12 are opened when the fault occurs�

Options are:

• Low battery

• On battery

• On bypass

• UPS fault (default)

Installation36

2.7.3. Connecting a Remote Emergency Power-o (REPO) Switch

The UPS includes an EPO connection in the dry-contact port� See the appropriate figure for your model in Rear

Panels on page 5, for the location of the port�

UPS ships with a REPO jumper installed, allowing the UPS to operate as a normally-closed switch system (fail-safe)�

Opening the circuit disables the UPS� To connect a REPO switch that opens the circuit to shut down the rectifier

and inverter and power-o the UPS, use a cable from the remote switch to plug into the REPO-port on the UPS�

In normal conditions, the REPO switch cannot cut o the UPS input power� When the REPO switch trips, the UPS

generates an alarm and immediately cuts-o output power� When the emergency condition is resolved, the UPS

will not return to normal operation until you reset the REPO switch and manually power- on the UPS�

To make the cable for the REPO connection:

Figure 2-12 below, shows the cable required to make the connection� We recommend using 18 AWG to 22 AWG

(0�82 mm2 to 0�33 mm2) copper-core cable�

1� Remove the insulation from the end of two cables�

2� Insert the stripped end into the plug terminals 1 and 2 respectively, then press down the terminals� Make sure

that the cables are secure in the plug to prevent failure because of loose contact�

To connect a UPS to the REPO switch.

CAUTION

To maintain safety (SELV) barriers and electromagnetic compatibility, signal cables should be shielded and run

separately from power cables.

1� Connect one end of the cable to the remote switch, see Figure 2-12 below�

2� Remove the factory-installed jumper from pins 7 and 8 of the dry-contact port on the UPS

3� Connect the plug to pins 7 and 8�

Figure 2-12 Cable/Plug for Connecting REPO switch to UPS REPO port

ITEM DESCRIPTION

1 Terminal 1

2 Terminal 2

3 Plug (connects to REPO port on UPS)

4 REPO switch

Vertiv | Liebert® GXT5™ | Installer/User Guide 37

2.7.4. Connecting a USB Cable

The UPS includes a USB connector� See the appropriate figure for your model in Rear Panels on page 5, for the

location of the port�

The standard, B-type USB port connects the UPS to a network server or other computer system� The USB port

supports HID/CDC protocol� The CDC protocol is reserved for service software� To use the HID protocol for

monitoring, get Power Assist from www�vertiv�com�

2.7.5. Connecting CLI Communication Cables

The UPS supports the Vertiv command-line interface for operation with Vertiv ACS and other third-party

monitoring protocols� The RJ-45 port (labeled “R232”) is used for CLI connection� See the appropriate figure for

your model in Rear Panels on page 5, for the location of the port� The pin-out, described in below table is

consistent with the ACS pin-out�

ITEM DESCRIPTION

1 NC

2 NC

3 TXD (out)

4 GND

5 NC

6 RXD (in)

7 NC

8 NC

2.8. Installing a Parallel System

10-kVA, 16-kVA, and 20-kVA models may be configured in a parallel system� The UPS parallel system provides

support to the following options:

• 3 active systems

• 2 active systems

• 2 active systems plus 1 redundant system

• 1 active system plus 1 redundant system

All electrical requirements, including external-distribution panel and branch circuit breaker, apply to each UPS in

a parallel system, which are then connected in ring configuration for redundancy and additional reliability� System

load information can be accessed via any controller/display in the system�

Installation38

The following are requirements for the parallel-connected system:

• Each UPS must have the same capacity and must be connected to the same mains/utility source�

• If a residual-current detector (RCD) is required, if must be correctly-set and installed before the same

neutral-line input terminal� See safety and regulatory information, available at https://www�vertiv�com/

ComplianceRegulatoryInfo�

• The output of each ups must be connected to the same output bus�

• The parameter configuration for each UPS must be identical�

• Because the parallel system is not fitted with auxiliary-contact detection devices for the output circuit breaker

or the maintenance-bypass circuit breaker of each UPS, You must strictly-follow the procedures for transferring

between operating modes when removing a single UPS from the parallel system before maintenance and when

adding a single UPS after maintenance� Failure to observe the procedures may aect the reliability of the load

power supply�

Figure 2-13 on the next page shows an example of the 10-kVA model connected as a 2 + 1 parallel system connected

in a ring configuration�

NOTE: 8-kVA and lower models do not support paralleling at this time.

NOTE: You must use Vertiv parallel cables for the connection.

NOTE: If a fault occurs during parallel-system operation, shut-o the system and make sure the cables are

connected correctly, see Figure 2-13 on the next page.

CAUTION! Risk of improper disconnection

Can equipment damage. Do not disconnect parallel-system cables while the system is operating.

Vertiv | Liebert® GXT5™ | Installer/User Guide 39

Figure 2-13 Connection of 2 + 1 Parallel System

ITEM DESCRIPTION

1 Upper connector

2 Lower connector

2.8.1. First-time Start-up of a Parallel System

IMPORTANT! Do not start the UPS until after the installation is finished, the system is commissioned by an

authorized engineer, and the external input circuit breakers are closed.

CAUTION

Starting the UPS applies mains/utility power to the output terminals. Make sure that the load power is safe and

ready to accept power. If the load is not ready, isolate the load with the output terminal.

The “Parallel” parameters for each UPS in the system must be set and synchronized at first start-up�

To start and set parameters for the parallel system:

1� Make sure that the output CBs of all units in the parallel system are open (o), then close (turn on) the input CB

on each UPS� Each UPS powers on, a self-check screen displays, and the alarm/run indicators are lit for about 5

seconds�

2� Wait about 30 seconds to allow the rectifier start-up to finish, then at each UPS, set the parallel parameters as

follows:

NOTE: If the “Parallel Comm Fail” Alarm displays, clear it and proceed. Communication should not fail after

the parallel settings are synchronized.

Installation40

• On the display, press Enter to display the Main Menu, then use the arrow buttons to select Settings, and

press Enter�

NOTE: To adjust the settings, you must enter a password. See Editing Display and Operation Settings on

page 69, for details on entering the password and editing the setting parameters.

• Use the arrow buttons to select the Parallel tab, then press Enter to display the parameters list�

• Select and Enter each parameter setting, and then use last item in the list, Sync parallel parameters, to

validate the settings� For a full description of UPS display functions and settings, see Operation and Display

Panel on page 47�

3� After confirming the parallel parameters and each UPS is operating normally, commission the parallel system,

see Commissioning Parallel System below�

2.8.2. Commissioning Parallel System

CAUTION

When powering-on the parallel system, confirm that the external output CB for each UPS is closed and that all

of the inverter output is connected in parallel.

CAUTION

To avoid load power failure, confirm that the system is working normally, then feed power to the load.

To commission the parallel system:

1� Close the external output CB and input CB on each UPS, then wait about 30 seconds to allow the rectifier start-

up to finish�

2� At the first UPS, press the power button for 2 seconds and note that the run indicator (green) is lit, then measure

the output voltage and verify that it is normal�

3� Repeat step 2 for each UPS in the parallel system�

Vertiv | Liebert® GXT5™ | Installer/User Guide 41

2.8.3. Adding a Single UPS to the Parallel System

CAUTION

When adding or replacing a UPS in the parallel system, make sure that all parallel- cabling is correct before

powering on the additional/replacement unit.

NOTE: You may also use this procedure when replacing a faulty UPS in the system. The dierence is noted in

the procedure steps.

1� Connect the power cables and parallel-communication cables, and make sure that they are properly connected,

without any short-circuits�

2� Refer to Commissioning Parallel System on the previous page, to verify operation of the added unit then

completely power-o the added UPS�

3� At any other UPS in the system, update the parallel parameters as follows:

• On the display, press Enter to display the Main Menu, then use the arrow buttons to select Settings, and

press Enter�

• Use the arrow buttons to select the Parallel tab, then press Enter to display the parameters list�

• Set the system count from N to N + 1, and then use last item in the list, Sync parallel parameters�

NOTE: If your are replacing a unit, do not update the system count, just sync the parallel parameters.

4� On the added UPS, close the input and output breakers, wait about 30 seconds to allow the rectifier start-up to

finish, then power-on the inverter�

5� Make sure that there are no alarms and that the UPS and the parallel system are operating normally�

Installation42

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Vertiv | Liebert® GXT5™ | Installer/User Guide 43

Chapter 3: Operating the UPS

3.1. Silencing the Audible Alarm

The audible alarm may sound during UPS operation� To silence the alarm, press and hold the ESC button for 2

seconds� The button is located on the front-panel display, see Operation and Display Panel on page 47�

3.2. Starting-up the UPS

IMPORTANT! Do not start the UPS until after the installation is finished, the system is commissioned by an

authorized engineer, and the external input circuit breakers are closed.

CAUTION

Starting the UPS applies mains/utility power to the output terminals. Make sure that the load power is safe and

ready to accept power. If the load is not ready, isolate the load with the output terminal.

The UPS starts in Normal Mode�

To start the UPS:

1� If included on your UPS model, make sure the maintenance-bypass switch is in the open (o) position and

that the guard is secured in place�

2� Ensure that the REPO connector on the rear of the unit has a jumper between pins 7-8 or that it is properly

wired to an Emergency Power- O circuit (normally closed)�

3� Make sure the breaker supplying power to the UPS is closed and close the input breaker on the rear of the

UPS if included on your UPS model or if necessary press the input circuit breaker reset buttons at the rear of

the UPS�

4� If included on your UPS model, close the bypass breaker on the rear of the UPS�

5� Close all output breakers on the rear of the UPS (or in an external panel board, if used)�

6� If external battery cabinets are attached, close the breakers on the rear of each cabinet�

7� Power-on the UPS by pressing and holding the power button on the operation and display panel until the

confirmation dialog appears� Use the Up/ Down arrows to select YES, then press Enter�

8� If this is the first-time start-up of the UPS, the Start-up Guidance wizard opens to set the basic parameters of

the UPS� Follow the prompts�

For detailed description of UPS display functions and settings, see Operation and Display Panel on page 47�

Operating the UPS44

3.3. Transferring to Battery Mode

The UPS operates in Normal mode unless the mains/utility power fails or it is performing a battery self test, then it

automatically transfers to Battery mode for the back-up time available or the mains/utility power is restored� Once

input power is restored, the UPS returns to Normal mode�

NOTE: Battery back-up run times are listed in Battery Run Times on page 100.

3.4. Transferring from Normal to Bypass Mode

Press and hold the power button for 2 seconds�

If the bypass power is within normal operating range, the option to continue to turn-on or turn-o the UPS displays:

a� Use the arrow buttons to select To the Bypass or Turn o UPS, and press Enter�

b� Use the arrow buttons to select No or Yes, then press Enter to confirm�

If the bypass power is outside normal operating range, the option turn-o the UPS displays� Use the arrow buttons

to select No or Yes, then press Enter to confirm�

3.5. Transferring from Bypass to Normal Mode

Press and hold the power button for 2 seconds�

If the UPS is operating normally, without faults, the option to continue to turn-on or turn-o the UPS displays:

a� Use the arrow buttons to select Turn on UPS or Turn o UPS, and press Enter�

b� Use the arrow buttons to select No or Yes, then press Enter to confirm�

NOTE: The UPS automatically switches back to normal mode after an “overheated” or “overloaded” fault is

cleared and normal power is restored.

Vertiv | Liebert® GXT5™ | Installer/User Guide 45

3.6. Shutting-down the UPS Completely

WARNING! Risk of electric shock

Can cause injury or death. Disconnect all local and remote electric power supplies before working with the UPS.

Ensure that the unit is shut down and power has been disconnected before beginning any maintenance.

For 5-kVA to 10-kVA models, transfer to Bypass mode, see Transferring from Normal to Bypass Mode above� Then,

if power to the load is not needed, open the MCB�

For systems with direct power distribution, isolate the UPS from AC power by disconnecting the external input

MCB� If the main and bypass are independently powered, close the two input MCBs�

3.7. Remote Emergency Power-o (REPO)

REPO turns o the UPS in emergency conditions such as fire or flood� When an emergency occurs, the REPO

switch turns o the rectifier and inverter and stops powering the load immediately� The battery stops charging and

discharging�

To manually power-o in an emergency, disconnect the terminal connecting the REPO port on the rear of the UPS�

If mains/utility power is present, the UPS control circuit remains active even though output power is disabled� To

remove all mains/utility power, disconnect the external main-input circuit breaker�

46

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Vertiv | Liebert® GXT5™ | Installer/User Guide 47

Chapter 4: Operation and Display Panel

The operation/display panel includes LED indicators, function keys, and an LCD interface to configure and control

UPS operation�

Figure 4-1 UPS Front-panel Display

ITEM DESCRIPTION

1 Run indicator LED, see LED Indicators on page 49�

2 Alarm indicator LED, see LED Indicators on page 49�

3 Power button, see Table 4-1 on the next page�

4 Menu keys, see Table 4-1 on the next page�

5 LCD panel�

Operation and Display Panel48

Table 4-1 Display-panel Button Functions and Descriptions

BUTTON FUNCTION DESCRIPTION

Enter Confirm or enter selection�

Up Move to previous page, increase value, move left�

Down Move to next page, decrease value, move right�

Escape Go back�

Power Power-on the UPS, power-o the UPS, transfer to Bypass Mode�

NOTE: While the UPS is operating, the LCD will dim and display a screen saver if there is no active alarm

or user interaction for two minutes, see Figure 4-2. After 4 minutes of inactivity, the display will blank to

conserve power. If an alarm or fault occurs or if any button is pressed, the UPS-flow screen displays.

Figure 4-2 LCD Screen Saver

Vertiv | Liebert® GXT5™ | Installer/User Guide 49

4.1. LED Indicators

The LEDs on the front-panel display indicate operation and alarm statuses of the UPS�

NOTE: When an alarm is indicated, an alarm message is logged on page 64, describes the alarm messages

you may see. When a fault is indicated, front-panel display list the fault, which are described in Table 6-2 on

page 55.

Table 4-2 LED Functions

INDICATOR LED COLOR LED STATE INDICATES

Run indicator Green

On UPS output on

Blinking Inverter is starting

O UPS has no output

Alarm indicator

Yellow On Alarm occurs

Red On Fault occurs

None O No alarm, no fault

4.2. LCD Menu and Screens

The menu-driven LCD user interface lets you browse the UPS status, view operating parameters, customize

settings, control operation, and view alarm/event history� Use the function keys to navigate through the menu, and

view statuses or select settings in the screens�

4.2.1. Start-up and Flow Screens

At start-up, the UPS executes a system test and displays the Vertiv logo screen for about 10 seconds, shown

in Figure 4-1 on page 47� After the test completes, an overview screen shows status information, the active

(green) power path, and the inactive power path (gray)�

NOTE: Figure 4-3 is an example flow screen and does not reflect the actual values that you may see on your

unit.

Figure 4-3 UPS Flow Screen

Operation and Display Panel50

4.2.2. Main Menu

To access the main menu, press Enter while at the flow screen� Table 4-3 below, describes the menu options, and

Figure 4-4 below, describes the display�

Use the arrow buttons to select the sub-menu options, and press Enter to open the sub menu� Press ESC to return

to the flow�

Table 4-3 Menu Options

SUB MENU DESCRIPTION

Status Voltage, current, frequency, and parameters for UPS components, see Status Screen on the facing page�

Settings Display and system parameter settings, see Settings Submenu on page 54�

Control UPS controls, see Control Screen on page 63�

Log Current alarms and event history, see Log Screen on page 64�

About Product and network information, see About Screen on page 66�

Maintenance Service-only, service-password protected page for use only by Vertiv service representatives�

Figure 4-4 Main Menu

ITEM DESCRIPTION

1 ECO-mode indicator

2 Ambient Temperature

3 Date and Time

Vertiv | Liebert® GXT5™ | Installer/User Guide 51

4.2.3. Status Screen

The status screen displays voltages, currents, frequencies, and parameters on individual tabs for input, bypass,

battery, output, and load status�

To view the UPS status information:

1� At the main menu, select the Status icon, and press Enter�

2� Use the arrow buttons to move the cursor left/right and select a tab, then press Enter to display the status

information for the selected tab�

Figure 4-5 Status-screen tabs

ITEM DESCRIPTION

1 Screen tabs with Input tab selected

NOTE: Multiple phases are shown in multiple columns. For example, a unit with 3-phase input will display 3

columns of status data.

Input Status Options

L-N voltage (V)

Line-neutral voltage of input power�

L-N current (A)

Line-neutral current of input power�

Frequency (Hz)

Frequency of input of input power�

L-L voltage(V)

Line-line voltage of input power�

Operation and Display Panel52

Power Factor

Power factor of the input power�

Energy (kWh)

Input power�

Input black count

The number times that the input voltage was lost or dropped below 60 VAC (black out)� Resets to 0 when

UPS is powered down�

Input brown count

The number of times that the input voltage was too low to support the load and the UPS was forced to

switch to battery power (brown out)� Resets to 0 when the UPS is powered down�

Bypass Status Options

L-N voltage (V)

Line-neutral voltage of bypass power�

Frequency (Hz)

Frequency of bypass power�

L-L voltage(V)

Line-line voltage of bypass power�

Battery Status Options

Battery status

Current battery state: charging, discharging, or fully-charged�

Battery voltage (V)

Voltage of battery power�

Battery current (A)

Current of battery power�

Backup time (Min)

Amount of back-up time remaining for battery�

Remaining capacity (%)

Percent of capacity remaining for battery�

Discharge count

Number of discharges for the battery module�

Vertiv | Liebert® GXT5™ | Installer/User Guide 53

Total discharge time (Min)

Number of minutes until battery is fully discharged�

Battery running time (Day)

Number of days the batteries have been in operation�

Battery replacement time

Date of last time battery was replaced�

External battery cabinet group No.

Number of external battery cabinets connected�

Battery average temp (°C)

Average temperature of the battery�

Battery highest temp (°C)

Highest temperature battery has reached�

Battery lowest temp (°C)

Lowest temperature battery has reached�

Output Status Options

L-N voltage (V)

Line-neutral voltage of output power�

L-N Current (A)

Line-neutral current of output power�

Frequency (Hz)

Frequency of output power�

L-L voltage(V)

Line-line voltage of output power�

Energy (kWh)

Output power�

Load Status Options

Sout (kVA)

Apparent output power�

Pout (kW)

Active output power�

Operation and Display Panel54

Power Factor

Power factor of output power�

Load percent (%)

Percentage of recent power rated to output power�

4.2.4. Settings Submenu

The settings screen consists of tabs that list UPS settings for configuration and adjusting parameters with tabs for:

• Output

• Battery

• Parallel

• Monitoring

NOTE: Do not change parameter settings or reset to factory defaults when powering-o the UPS.

To modify UPS settings:

1� At the main menu, select the Settings icon, and press Enter�

2� Use the arrow buttons to move the cursor left/right and select a tab, then press Enter to display the parameter

list for the selected tab�

Output Parameter Options

Voltage selection

Nominal voltage setting� Set the nominal system voltage to match the input voltage of the UPS�

• 200 V

• 208 V

• 220 V

• 230 V

• 240 V

• Autodetect

Startup on bypass

Allows the UPS to start-up in bypass mode�

• Enable = Start the UPS in bypass mode

• Disable = Start the UPS in normal mode�

Vertiv | Liebert® GXT5™ | Installer/User Guide 55

Frequency selection

Selects the frequency of the output�

• Auto, Bypass enabled = Automatically detects frequency of utility/mains power and sets the nominal

frequency to match and bypass mode is enabled (default)�

• Auto, Bypass disabled = Automatically detects frequency of utility/mains power and sets the nominal

frequency to match and bypass mode is disabled�

• Frequency converter 50 Hz = Bypass mode is disabled and the UPS provides 50-Hz output from any

qualified utility/mains power�

• Frequency converter 60 Hz = Bypass mode is disabled and the UPS provides 60-Hz output from any

qualified utility/mains power�

Bypass voltage upper limit

Sets the percentage that the input voltage may be above the selected output voltage setting and remain

in Bypass mode�

• +10% (default)

• +15%

• +20%

Bypass voltage lower limit

Sets the percentage that the input voltage may be below the selected output voltage setting and remain

in Bypass mode�

• -10% (default)

• -15%

• -20%

Run mode

Selects Normal or ECO operation for the UPS�

• Normal = Connected load is always powered through the UPS inverter� ECO mode is disabled�

• ECO mode = ECO mode is enabled� The UPS inverter is bypassed, and the connected load is powered

by utility/mains power within the selected ECO voltage and frequency tolerances�

Operation and Display Panel56

Battery Parameter Options

External battery AH

Sets the amp-hour rating of the external battery� This should only be adjusted when using third-party

external batteries with “External battery cabinet group No�” set to 0� It is calculated automatically when using

Vertiv EBCs using the setting of “External battery cabinet group No�”�

• 0 - 300 Ah (default of 0)

External battery cabinet group No.

Sets the number of attached external battery cabinets or allows the number of EBCs to be detected

automatically with Autodetect� Autodetect is used only for Vertiv EBCs� If more than 6 Vertiv EBCs are

connected, autodetect does not function and this must be set manually� For third-party external batteries, set

this option to 0 and use “External battery AH” setting above�

• 0 - 10

• Autotest (default)

Low battery time

Sounds an alarm when the selected amount of time remaining for the UPS to operate in Battery mode�

• 2 - 30 minutes (default of 2)

Battery periodic test enable

The UPS can periodically self-test the battery�

• Enable

• Disable (default)

Battery periodic test interval

Sets the length of time between periodic test�

• 8, 12, 16, 20, or 26 weeks (default is 8)

Battery periodic test weekday

Sets the day of the week that the battery periodic test is performed�

• Sunday - Saturday (Wednesday is default)

Battery periodic test time

Sets the time that the battery periodic test is performed�

• 00:00 - 23:59 (default is 00:00)

Batt. note duration (month)

Sets the length of time after the batteries are replaced to generate an alarm to remind the user to replace

the batteries�

• Disable (default)

• 1 - 72 months

Vertiv | Liebert® GXT5™ | Installer/User Guide 57

Dischg protect time

Sets the maximum discharge time for the UPS� The default setting is the maximum allowing the battery

to fully discharge� This can be set lower to limit the amount of time the UPS will provide battery protection after

which it will shut down� If the discharge time remaining on the battery is lower than the setting value, it will have

no eect�

• 1 - 4320 minutes (default of 4320)

Equal charge enable

Sets the charge mode of the battery� Equal charge mode is a quick charge mode that can reduce the

amount of time needed to charge the battery� Float charge mode can have a longer battery life�

• Enable = Equal charge mode

• Disable = Float charge mode (default)

Max chg curr

Sets the maximum charge current for the battery� A higher charge current will charge the battery more

quickly but can shorten battery life� A lower value will lengthen the battery charge time and can increase battery

life� The load is always prioritized and the charge current will be decreased internally if necessary to support the

load�

• 0�9 - 13 A (default of 2�2)

NOTE The maximum setting of this value always shows as 13A on the display however it varies based on

internal battery size and the number of EBCs connected. If the value does not save after it is selected, it is

too high for the model.

Temp compensation

When enabled, the UPS will adjust the charging voltage of the batteries based on temperature in order to

preserve battery life� It will increase the voltage if the UPS is operating in a cold environment� It will decrease the

voltage if the UPS is operating in a warm environment�

• Enable

• Disable (default)

Replace battery

Activates newly-installed battery packs after replacement and reset all battery statistics for new battery

packs�

• Provides a confirmation window with Yes/No options to confirm replacement of batteries�

Operation and Display Panel58

Monitor Settings Options

Language

Selects the language of the display, see Selecting the Display Language on page 70�

• English (default)

• French

• Portuguese

• Spanish

• Chinese

• German

• Japanese

• Russian

Date

Selects the current date for the UPS display, YYYY-MM-DD� See Setting the Date and Time on page

71�

Time

Select the current time for the UPS display, HH:MM:SS� See Setting the Date and Time on page 71�

Display orientation

Selects the orientation of the display for use in rack or tower configuration�

• Auto-rotate = Automatically rotates based on the detected orientation of the UPS�

• Horizontal = Screen rotated for rack use�

• Vertical = Screen rotated for tower use�

Audible alarm

If enabled, the UPS will beep when an alarm is generated� If disabled, it will be silent� See Audible Alarm

(Buzzer) on page 69�

• Enable (default)

• Disable

Change settings password

Opens the dialog to change the password used to access and update the UPS parameter settings, see

Changing the Password on page 70�

Vertiv | Liebert® GXT5™ | Installer/User Guide 59

System Parameter Options

Auto restart

Allows the automatic restart of the UPS when input power is restored after a complete shutdown of the UPS

system�

• Enable = The UPS will restart automatically when the input power is restored after a complete shut

down� (default)

• Disable = The UPS will not restart automatically

Auto restart delay

Length of time to elapse before an automatic restart after input power is restored�

• 0 - 999 seconds (default 0)

Guaranteed shutdown

Forces a continued shutdown of the UPS after the Low Battery alarm threshold is reached, even if input

power is restored during this time� This can be used to ensure connected equipment shuts down completely after

receiving a signal to shutdown from an external monitoring device before power is re-applied� This ensures that once

the equipment begins to shut down, it is brought down completely before power is applied again�

• Enable (default)

• Disable

Start with no battery

Allows the UPS to start when the battery has reached the end of discharge (EOD)� This can be used to turn

on the UPS and power the attached load without battery protection when utility power has been restored after the

battery was fully depleted� It works in conjunction with the Auto restart setting above�

• Enable (with Auto restart enable) = The UPS will power the load with no user intervention when

mains power returns after the battery has been fully depleted

• Enable (with Auto restart disabled) = The UPS will start up and allow the user to turn on the output

when power returns after the battery has been fully depleted

• Disable = The UPS cannot start with a fully depleted battery (default)

Remote control

Allows the UPS to be controlled remotely via the CLI or RDU101 card�

• Enable (default)

• Disable

Any mode shutdown auto restart enable

Automatically restart the UPS after an “Any mode shutdown” signal is received� When the UPS is shut down

via dry-contact inputs 1 or 2, it will restart automatically if this option is enabled�

• Enable

• Disable (default)

Operation and Display Panel60

Output contact NO/NC

Selects the states of the dry contact outputs 5 and 6�

• Normally open (default)

• Normally closed

Input contact NO/NC

Selects the states of the dry contact inputs 1 and 2�

• Normally open (default)

• Normally closed

Dry contact 5 (Output)

Selects the output of dry-contact 5�

• Low battery = The contacts switch when the UPS reaches the amount of time left on battery

configurable from “Low battery time”� (default)

• On bypass = The contacts switch when the UPS is running in bypass mode

• On battery = The contacts switch when the UPS is running on battery

• UPS fault = The contacts switch when a UPS fault has occurred

Dry contact 6 (Output)

Selects the output of dry contact 6�

• Low battery = The contacts switch when the UPS reaches the amount of time left on battery

configurable from “Low battery time”�

• On bypass = The contacts switch when the UPS is running in bypass mode

• On battery = The contacts switch when the UPS is running on battery

• UPS fault = The contacts switch when a UPS fault has occurred� (default)

Dry contact 1 (Input)

Selects the action taken by the UPS when the input of dry-contact 1 is triggered�

• Disable (default)

• Battery mode shutdown = If the UPS is running on batteries and this input is triggered, the UPS shuts

down

• Any mode shutdown = If this input is triggered, the UPS shuts down regardless of current operating

mode

Dry contact 2 (Input)

Selects the action taken by the UPS when the input of dry-contact 2 is triggered�

• Disable (default)

• Battery mode shutdown = If the UPS is running on batteries and this input is triggered, the UPS shuts

down

• Any mode shutdown = If this input is triggered, the UPS shuts down regardless of current operating

mode

Vertiv | Liebert® GXT5™ | Installer/User Guide 61

Sleep mode

Allows the UPS to turn o the output on a weekly schedule� For instance, turn on every Monday at 1:00

and o every Friday at 23:00�

• Enable

• Disable (default)

Sleep mode cycle time

Sets the amount of weeks that the UPS will sleep� If set to 52, the UPS will sleep every week permanently

without stopping after 52 weeks� This option is only shown when sleep mode is enabled�

• 0 - 52 (default of 0)

Power on day of week

Sets the day of week to turn on the UPS� This option is only shown when sleep mode is enabled�

• Sunday-Saturday (default Monday)

Power on time

Sets the time of day to power on the UPS on the selected day� This option is only shown when sleep mode

is enabled�

• 00:00 - 23:59 (default 00:00)

Power o day of week

Sets the day of week to turn o the UPS� This option is only shown when sleep mode is enabled�

• Sunday-Saturday (default Friday)

Power o time

Sets the time of day to power o the UPS on the selected day� This option is only shown when sleep mode

is enabled�

• 00:00 - 23:59 (default 00:00)

IT system compatibility

When this option is enabled, the “Input phase reversed” and “Input ground lost” alarms are disabled�

• Enable

• Disable (default)

Outlet Parameter Options

Apply the same settings as outlet 1

Available on outlets 2 through 4, this applies the settings for Outlet1 to this outlet� This lets you apply the

settings for Outlet1 and apply identical settings to any other programmable outlet�

Turn on/o outlet

Turns on or turns o the outlet based on the current state� Provides a confirmation window with Yes/No

options to confirm turning on the outlet�

Operation and Display Panel62

Turn on delay

Length of time before outlet turns on after UPS start-up�

• 0 to 30 minutes (default is 0)

Turn o when UPS overloads

Sets whether or not to turn o the outlet if the UPS is overloaded while on battery power� This can be

used to disable lower priority equipment in the event of an overload while in battery mode�

• Yes

• No (default)

Outlet settings based on discharging time

Threshold of turning o the outlet

Length of time that the outlet is powered after the batteries begin to discharge� Select the checkbox to

enable or disable (default) the option�

• 0 to 30 minutes (default is 5)

Turn on when power returns for

Length of time after the mains input power returns before turning on the outlet� Select the checkbox to

enable (default) or disable the option�

• 0 to 30 minutes (default is 5)

Outlet settings based on backup time

Threshold of turning o the outlet

When the selected amount of time remains on battery mode, the outlet is turned o� Select the checkbox

to enable or disable (default) the option�

• 0 to 30 minutes (default is 5)

Turn on when power returns for

Length of time after the mains input power returns before turning on the outlet� Select the checkbox to

enable or disable (default) the option�

• 0 to 30 minutes (default is 0)

Outlet settings based on capacity

Threshold of turning o the outlet

When the selected percentage of capacity remains in battery mode, the outlet turns o� Select the

checkbox to enable or disable (default) the option�

• 20 to 80% (default is 20%)

Vertiv | Liebert® GXT5™ | Installer/User Guide 63

Turn on when power returns

Length of time after the mains input power returns before turning on the outlet� Select the checkbox to

enable or disable (default) the option�

• 0 to 30 minutes (default is 0)

4.2.5. Control Screen

The Control screen oers UPS-control options�

To adjust the UPS controls:

1� At the main menu, select the Control icon, and press Enter�

2� Use the arrow buttons to move the cursor to the option, then press Enter to select the control�

Figure 4-6 Control Screen

Control Options

Turn on/o/to bypass

Opens the dialog to change operating modes, see Operation and Display Panel on page 47�

Mute/Unmute audible alarm

Silences or un-silences the audible alarm, see Silencing the Audible Alarm on page 43�

Start/Stop battery manual test

Starts the battery self test manually� If the manual self test is already running, stop the self test�

Clear faults

Clears displayed faults after the issue causing the fault is resolved, see Table 6-2 on page 88 , for a

description of the faults�

Reset power statistics

Resets the values tracked to calculate the Eiciency graph, see About Screen on page 66�

Operation and Display Panel64

4.2.6. Log Screen

The Log Screen oers tabs that list the current alarms and the alarm/event history� Table 4-4 below, describes the

alarm messages you may see in the logs�

To view the logs:

1� At the main menu, select the Log icon, and press Enter�

2� Use the arrow buttons to move the cursor left/right and select a tab, then press Enter to display the log for

the selected tab�

Figure 4-7 Current and History Log Tabs

Table 4-4 Alarm Messages

MESSAGE DESCRIPTION

Aux� power fault UPS internal auxiliary power voltage fault� Contact Vertiv Technical Support�

Battery cabinet

connect abnormal More than 10 external battery cabinets are connected to the UPS� Disconnect excess battery cabinets�

Battery EOD The battery has reached the end of discharge and mains/utility power is unavailable� Restore the mains power� The UPS will

power o if it is not restored�

Battery low pre-

warning

This alarm occurs when the battery approaches the EOD� After the pre-warning, the battery capacity allows two minutes

discharge at full load� The user can set the time with the Low Battery Time setting in Battery settings from 2 min - 30 min, (2 min

by default)� This allows for any loads to be shut down before the system powers o if utility power cannot be restored�

Battery mode The UPS operating in battery mode� The alarm will clear when utility power is restored�

Battery overtemp Battery ambient temperature too high� Ensure that the battery ambient temperature is not higher than setting value 40 ~ 60 °C

(default: 50 °C)�

Battery replacement

timeout

The system time is past the time set for the batteries to be replaced� If you have disabled the “Batt� note duration” or have no

batteries installed, the alarm will not occur�

Battery reversed The battery positive and negative are reversed� Reconnect the battery and check the battery cable connections�

Battery test fail The voltage of the battery was low when the periodic or manual self-test was run� Battery replacement is Recommended�

Battery test started The battery periodic self-test or manual self-test was started� This will display in the log whenever the event occurs�

Battery test stopped The battery periodic self-test or manual self-test has finished� This will display in the log whenever the event occurs�

Battery to utility

transition The UPS has transferred the load to the mains power from the battery� This will display in the log whenever the event occurs�

Battery voltage

abnormal The battery voltage exceeds the normal range� Check if the battery terminal voltage exceeds the normal range�

Vertiv | Liebert® GXT5™ | Installer/User Guide 65

Table 4-4 Alarm Message (continued)

MESSAGE DESCRIPTION

Bypass abnormal

May be caused by bypass voltage and frequency outside of range, bypass power-o and incorrect bypass cables connection�

Check that the bypass voltage and frequency are within the setting range�

Check the bypass cables connection�

Bypass abnormal in

ECO mode

May be caused by ECO bypass voltage and frequency outside of range, ECO bypass power-o, and incorrect ECO bypass cables

connection� Check that the ECO bypass voltage and frequency are within the setting range� Check the bypass cable connection�

Bypass mode The UPS is on bypass� This will clear when the UPS returns to Normal mode�

Bypass over-current The load is drawing more current than the UPS is rated to supply in bypass mode� Reduce the load�

Charger fault The charger output voltage is abnormal, and the charger is o� Contact Vertiv Technical Support�

Communication fail Internal communication is abnormal� Check that the communication cables are connected correctly�

DC bus abnormal The inverter is o due to DC bus voltage out of acceptable range� The load will transfer to bypass if the bypass is available

because the bus voltage is outside of the acceptable range�

DC/DC fault The discharger is faulty, because the bus voltage exceeds the range when the discharger starts� Contact Vertiv Technical

Support�

EOD turn o The inverter is o due to EOD� Check the mains power-o state and recover the mains in time�

Fan fault At least one fan is faulty� Check if the fan is blocked or the cable connection is loose�

Faults cleared The faults have been cleared using Settings > Controls > Clear faults� This will display in the log whenever the event occurs�

Guaranteed shutdown The battery has finished discharging, then system shuts down because Guaranteed Shutdown is enabled (see Guaranteed

shutdown on page 37)� This alarm will clear when the UPS is turned on again�

Input abnormal The rectifier and charger are o due to the mains voltage and frequency exceeding normal range� Check that the rectifier input

phase voltage and frequency exceed the normal range or that the mains has power-o�

Input ground lost Check that the PE line is well connected and that the alarm can be cleared at the display�

Input neutral lost The mains input neutral is not detected� The alarm will clear when the neutral connection has been restored�

Input phase reversed The mains input line and neutral are reversed� Shut o external input breaker and connect the lines correctly�

Insuicient capacity

to start

The UPS is on bypass and is started with a load greater than 105% of the rated capacity� Reduce the load to the rated capacity or

below to start the unit�

Inverter fault The inverter is turned o when the inverter output voltage or current exceed the ranges set� If bypass is available, the UPS will

transfer to bypass mode, otherwise the system will power o� Contact Vertiv Technical Support�

Inverter overload

Inverter load capacity is larger than the rated value, overload delay time is up, inverter shuts down� If bypass is available, the

system will transfer to the bypass mode, otherwise the system will power o� Check the output load� If overloaded, reduce the

load, and the system will transfer to the inverter mode after five seconds with no alarm�

Inverter relay welded The inverter relay is shorted� Contact Vertiv Technical Support�

Load o due to output

short A short has occurred on the output� Check the output cables and for any equipment that may have shorted�

Load o due to

shutdown on battery The system was shut down in battery mode� This will clear when the system is turned back on�

Manual power- on The system was turned on via the display panel� This will display in the log whenever the event occurs�

Manual shutdown The system was shut down via the display panel� This will display in the log whenever the event occurs�

No battery No battery detected� Check the battery and battery cable connection(s)�

On maintenance

bypass The UPS is operating in maintenance bypass mode� This will display in the log whenever the event occurs�

Operating on inverter The UPS output is being powered by the inverter� This will display in the log whenever the event occurs�

Output disabled The system is in standby state, and the dry contact shutdown is enabled� Check if the shutdown dry contact is enabled�

Output o due to

bypass abnormal

The bypass voltage or frequency is outside the acceptable range, and the bypass is in stand-by mode� Check that the input is

normal�

Output o due to

overload & bypass

abnormal

The output is o due to an overload of the UPS output, and the bypass voltage or frequency is outside the acceptable range�

Check that the input is normal�

Operation and Display Panel66

Table 4-4 Alarm Message (continued)

MESSAGE DESCRIPTION

Output o, voltage is

not zero

This occurs when the output is o and the system detects that there is still voltage on the output� Check output equipment for

backfeeds or contact Vertiv Technical Support�

Output pending Remote shutdown has been initiated, and the system will turn o shortly�

Output short A short has occurred on the output� Check the output cables and for any equipment that may have shorted�

Rectifier fault The rectifier is o because the bus voltage is out of the acceptable range when the rectifier starts� Contact Vertiv Technical

Support�

Rectifier overload The output power is larger than the rectifier overload point� Check that the input voltage meets the output load, mains input 176 V

~ 100 V, the load 100% ~ 50% linear derating�

Remote power- on The UPS was powered on remotely� This will display in the log whenever the event occurs�

Remote shut- o The UPS was powered o remotely� This will display in the log whenever the event occurs�

Remote shutdown Any mode shutdown was initiated by the dry contact input� This will display in the log whenever the event occurs�

REPO Shutdown caused by the REPO terminal Normally-Closed contact input opening� This will display in the log whenever the event

occurs�

Restore factory

defaults

On the Maintenance page, “Restore Factory Defaults” has been set while the UPS is in the stand-by state� This will return settings

to their factory settings�

Shutdown due to

over temp

During the UPS operation, the system checks if the heat sink temperature exceeds the setting range�

If an overtemperature occurs, check if:

1� The ambient temperature is too high�

2� Dust is blocking any of the UPS vents�

3� A fan fault has occurred�

System over temp

The internal heat-sink temperature is too high, and the inverter is o� The alarm can only be silenced if the heat-sink temperature

is lower than the alarm setting� The system can automatically start after overtemperature fault is corrected�

If an overtemperature occurs, check if :

1� The ambient temperature is too high�

2� Dust is blocking any of the UPS vents�

3� A fan fault has occurred�

Turn on fail The UPS does not start because there is no mains/utility power or it is outside of the range of the voltage required to supply the

full load� Check the AC input power�

UPS has no output Both Inverter and Bypass are not supplying power due to the UPS output being turned o remotely or via the LCD, or are

unavailable due to no input power or input power out of range� Check that UPS is on and input power is available�

4.2.7. About Screen

The About screen oers tabs that list information about the product�

• Product tab - shows UPS identification information, firmware versions, and information about the

communication card (when the card is installed)�

• Eiciency tab - shows a curve of the eiciency of your UPS model vs the load capacity used�

• Battery age tab - shows the curve of the percent state-of-health (SOH) of the installed battery versus time� The

UPS calculates one value per week and plots it on the graph� The values are based on the battery temperature,

age, and the actual amount of energy discharged from the battery if the battery has been discharged fully�

To view the product, eiciency, and battery-age information:

1� At the main menu, select the About icon, and press Enter�

2� Use the arrow buttons to move the cursor left/right and select a tab, then press Enter to display the information

for the selected tab�

Vertiv | Liebert® GXT5™ | Installer/User Guide 67

Figure 4-8 About Screen Tabs

ITEM DESCRIPTION

1 About screen tabs with Eiciency tab selected�

Note: The tab shown in the figure is an example of the graph and does not represent the actual capacity values for your UPS model�

Product Information

Product Type

UPS model number�

Serial number

UPS serial number�

Time since startup

Elapsed time since start-up of the UPS�

Boot FW version

Version of MCU boot firmware on the monitor board�

Monitor FW version

Version of MCU application firmware on the monitor board�

DSP FW version

Version of DSP firmware on the UPS power-module�

MAC address

Shows the MAC address of the RDU101 card� This is only shown when the RDU101 card is installed�

IPv4 address

Shows the IPv4 address of the RDU101 card� This is only shown when the RDU101 card is installed�

Subnet mask

Shows the subnet mask of the RDU101 card� This is only shown when the RDU101 card is installed�

Operation and Display Panel68

Gateway address

Shows the gateway address of the RDU101 card� This is only shown when the RDU101 card is installed�

Eiciency Tab

Capacity

This shows the maximum capacity of your UPS model�

Cap. (%)

This shows the percentage of the maximum capacity your UPS is currently using�

E. (%)

This shows the eiciency the UPS is currently operating at based on the Cap� (%) value�

Battery Age

This page also displays the following values:

Battery recommended replacement date

This shows the date that it is recommend to replace the battery� It is 5 years from the time the battery was

installed�

SOH (%)

This shows the current SOH percentage�

Vertiv | Liebert® GXT5™ | Installer/User Guide 69

4.3. Editing Display and Operation Settings

You may adjust the display settings and UPS configuration via the LCD� The display and operation settings are

password protected� The default password is 111111 (six ones)�

NOTE: We recommend that you change the password to protect your system and equipment and record the

new password and store it in an accessible location for later retrieval. See Changing the Password on the next

page.

To enter the password:

1� Press the up-arrow button to change the digit shown, then press the down-arrow button to move to the next

digit�

2� Repeat to select each digit, and press Enter to submit the password�

Figure 4-9 Password Prompt

4.3.1. Settings Prompts

While using the operation and display panel, prompts display to alert you to specific conditions or require

confirmation of commands or settings� Table 4-5 lists the prompts and their meaning�

Table 4-5 Display Prompts and Meanings

PROMPT MEANING

Cannot set this online, please

shut down output Appears when changing important output settings (output voltage, output frequency, output phase No�)�

Incorrect password, please input

again Appears when the Settings password is input incorrectly�

Operation failed, condition is

not met Appears when attempting to execute a operation for which the required conditions are not met�

Password changed OK Appears upon successful change of the Settings password�

Fail to change password, please

try again Appears when attempting to change the Settings password but the new and confirmation passwords do not match�

The time cannot be earlier than

system time Appears when attempting to set the time of ‘Turn on delay’ or ‘Turn o delay‘ earlier than the current system time�

Turn on failed, condition is not

met

Appears when proper conditions are not met for UPS power-on� Applies when using the power button or when

execute the command of ‘Turn on/Turn o/to Bypass’ on the LCD panel ‘Control’ page)�

Cannot set this on line, please

unplug REPO Appears when attempting to change the output phase number while the output is connected�

Operation and Display Panel70

4.3.2. Changing the Password

The default password is 111111 (six ones)� You must use the current password to change the password�

NOTE: We recommend that you change the password from the default to protect your system and equipment.

Record the new password and store it in an accessible location for later retrieval.

1� At the main menu, select the Settings icon, and press Enter�

2� At the password prompt, use the up-arrow to select the first digit, press the down-arrow to move to the next

digit, repeat for each digit, then press Enter to access the settings�

3� Use the arrow buttons to select the Monitor tab, then press Enter�

4� Use the down arrow to highlight Change Settings Password, press Enter, and re-enter the current password�

The Input new password dialog opens, see Figure 4-10 below�

5� Enter the new password, then confirm the new password�

A confirmation dialog opens to indicate a successful password change�

6� Press ESC to return to the settings or main menu�

Figure 4-10 New and Confirm Password dialogs

4.3.3. Selecting the Display Language

The LCD is multilingual� The available languages are English, French, Portuguese, Spanish, Chinese, German,

Japanese, and Russian�

To change the language:

1� At the main menu, select the Settings icon, and press Enter�

2� At the password prompt, use the up-arrow to select the first digit, press the down-arrow to move to the next

digit, repeat for each digit, then press Enter to access the settings�

3� Use the arrow buttons to select the Monitor tab, then press Enter�

4� Use the down arrow to highlight Language, then press Enter�

5� Use the up/down arrows to select the language, then press Enter�

All the LCD elements will now display in the selected language�

Vertiv | Liebert® GXT5™ | Installer/User Guide 71

4.3.4. Setting the Date and Time

To adjust the date and time:

1� At the main menu, select the Settings icon, and press Enter�

2� At the password prompt, use the up-arrow to select the first digit, press the down-arrow to move to the next

digit, repeat for each digit, then press Enter to access the settings�

3� Use the arrow buttons to select the Monitor tab, then press Enter�

4� Use the down arrow to highlight Date or Time, then press Enter�

5� Use the up/down arrows to select the date/time, then press Enter to confirm�

6� Use the down arrow to select the digit to change and the up arrow to select the correct digit� Repeat as

needed to set each digit�

72

This page is intentionally left blank�

Vertiv | Liebert® GXT5™ | Installer/User Guide 73

Chapter 5: Maintenance

WARNING! Risk of electric shock

Can cause equipment damage, injury and death. A battery can present a risk of electrical shock and high short-

circuit current.

Observe the following precautions when working on batteries:

• Remove watches, rings and other metal objects�

• Use tools with insulated handles�

• Wear rubber gloves and boots�

• Do not lay tools or metal parts on top of batteries�

• Disconnect input power prior to connecting or disconnecting battery terminals�

• If the battery kit is damaged in any way or shows signs of leakage, contact your Vertiv representative

immediately�

• Handle, transport, and recycle batteries in accordance with local regulations�

• Determine if the battery is inadvertently grounded� If it is, remove the source of the ground� Contact with

any part of a grounded battery can result in electrical shock� The likelihood of such shock will be reduced

if grounds are removed during installation and maintenance (applicable to a UPS and a remote battery

supply not having a grounded supply circuit)�

5.1. Replacing Batteries

WARNING! Risk of electric shock

Can cause injury or death. Disconnect all local and remote electric power supplies before working with the UPS.

Ensure that the unit is shut down and power has been disconnected before beginning any maintenance.

WARNING! Risk of electric shock and explosion

Can cause equipment damage, injury and death. Do not dispose of the battery in a fire. The battery may explode.

Do not open or damage the battery. Released electrolyte is toxic and is harmful to skin and eyes. If electrolyte

comes into contact with the skin, wash the aected area immediately with plenty of clean water and get medical

attention.

WARNING! Risk of electric shock

Can cause equipment damage, injury and death. A battery can present a risk of electrical shock and high short-

circuit current.

Maintenance74

WARNING! Risk of explosion

Can cause equipment damage, injury and death. A battery can explode if the battery is replaced by an incorrect

type. Dispose of used batteries according to the instructions included with the battery-pack.

Read all safety cautions before proceeding� A trained user can replace the internal battery pack when the UPS

is in a restricted access location (such as a rack or server closet)� To obtain the appropriate replacement battery

pack(s), refer to Table 5-1 below and contact your local dealer or Vertiv representative�

Table 5-1 Replacement Battery-pack Model Numbers

UPS MODEL NUMBER BATTERY PACK MODEL NUMBER QUANTITY REQUIRED

GXT5-750IRT2UXL

GXT5-36VBATKIT

1

GXT5-750IRT2UXLE

GXT5-1000IRT2UXL

GXT5-1000IRT2UXLE

GXT5-1500IRT2UXL

GXT5-48VBATKIT

GXT5-1500IRT2UXLE

GXT5-2000IRT2UXL

GXT5-2000IRT2UXLE

GXT5-3000IRT2UXL

GXT5-72VBATKIT

GXT5-3000IRT2UXLE

GXT5-5000IRT5UXLN

GXT5-192VBATKIT

GXT5-5000IRT5UXLE

GXT5-6000IRT5UXLN

GXT5-6000IRT5UXLE

GXT5-8000IRT5UXLN

GXT5-8000IRT5UXLE

GXT5-10KIRT5UXLN

GXT5-10KIRT5UXLE

GXT5-16KIRT9UXLN

GXT5-384VBATKIT

GXT5-16KIRT9UXLE

GXT5-20KIRT9UXLN

GXT5-20KIRT9UXLE

To replace a battery pack:

NOTE: The internal battery pack is hot-swappable. However, you must exercise caution because; during this

procedure, the load is unprotected from disturbances and power outages. Do not replace the battery while

the UPS is operating in Battery Mode. This will result in a loss of output power and will drop the connected

load.

1� Press the button on the left-front of the UPS front panel, and pull the panel open, then, loosen and remove

the screw from the battery door, see Figure 5-1 on the next page�

2� Lay the cover, battery door, and screw aside for reassembly�

Vertiv | Liebert® GXT5™ | Installer/User Guide 75

3� Grasp the battery handle, and pull out the battery pack, see Figure 5-1�

4� Unpack the replacement battery pack, taking care not to damage the packaging to re-use when disposing of

the old battery�

5� Compare the new and old battery pack to make sure they are the same type and model� If so, proceed with step

6� If they are dierent, stop and contact your Vertiv representative, or Technical Support, http://www�Vertiv�com/

en-us/support/�

6� Line-up and slowly push-in each replacement battery pack� until 2/3 of the length is in the bay, then lift up

and continue to push smoothly until the battery pack is fully inserted in the bay� The battery is fully-inserted

if the battery door fits flush against the UPS�

7� Re-attach the battery door with the screw, and replace the front cover�

8� Activate the new battery pack(s) using the operating/display panel:

NOTE: The display menus and functions are described in Operation and Display Panel on page 47.

• From the main menu, select Settings, then the Monitoring tab and verify that the date and time are

correct� If the date or time need correction, see Setting the Date and Time on page 71�

• Select the Battery tab, use the arrows to select Replace Battery, and press Enter� The replaced battery

packs are activated�

• Use ESC to return to the main display�

Figure 5-1 Replacing the Battery Pack

ITEM DESCRIPTION

1 Front cover

2 Battery door

3 Battery handle

4 Grasp handle and pull battery out�

Maintenance76

5.2. Charging Batteries

The batteries are valve-regulated, non-spillable, lead acid batteries and should be kept charged to attain their

design life� The UPS charges the batteries continuously when it is connected to the utility input power�

If the UPS will be stored for a long time, We recommend connecting the UPS to input power for at least 24 hours

every 4 to 6 months to ensure full recharge of the batteries�

5.3. Checking UPS Operation

NOTE: Operation-check procedures may interrupt output power supplied to the connected load.

We recommend checking the UPS operation once every 6 months� Ensure that output power loss to the connected

load will not cause data loss or other errors before conducting the check�

1� Press the Enter button to check the indicators and display function, see Operation and Display Panel on

page 47�

2� Check for any alarm or fault indicators on the operation/display panel�

3� Make sure that there are no audible or silenced alarms� Select the Log, and look at the Current tab for alarm

and fault history, see Log Screen on page 71�

4� Check the flow screen to ensure the UPS is operating in Normal mode� If the UPS is operating in Bypass mode,

contact Vertiv Technical Support�

5� Check the flow screen to see if batteries are discharging (operating in Battery mode) while utility power is

normal� If so, contact Vertiv Technical Support�

5.4. Cleaning the UPS

WARNING! Risk of electric shock

Can cause injury or death. Disconnect all local and remote electric power supplies before working with the UPS.

Ensure that the unit is shut down and power has been disconnected before beginning any maintenance.

The UPS requires no internal cleaning� If the outside of the UPS becomes dusty, wipe with a dry cloth� Do not use

liquid or aerosol cleaners� Do not insert any objects into the ventilation holes or other openings in the UPS�

Vertiv | Liebert® GXT5™ | Installer/User Guide 77

5.5. Replacing the Power-distribution Box

Use the following procedures to remove/install a power-output distribution box on the UPS�

WARNING! Risk of electric shock

Can cause injury or death. Disconnect all local and remote electric power supplies before working with the UPS.

Ensure that the unit is shut down and power has been disconnected before beginning any maintenance.

1� Transfer the connected equipment to bypass mode�

NOTE: The programmable-output receptacles are powered-o when transferred to Bypass mode.

a� Loosen the upper captive screw over the maintenance bypass breaker, see Figure 5-2 on the next page�

b� Lift the maintenance-bypass breaker cover up, and tighten the lower captive screw� The programmable-

output receptacles are now powered-o�

2� Confirm that the UPS is operating in bypass mode� If not, then manually transfer the connected equipment to

bypass as follows:

a� From the main menu select CONTROL, then press Enter�

b� Select Turn on/o/to bypass and press Enter�

c� Select Turn to bypass and press Enter�

NOTE: The load is unprotected from disturbances in the power supply while the UPS is on bypass.

3� Turn the maintenance-bypass breaker On�

4� Wait 1 minute if the UPS is working on battery mode, then confirm that the UPS is turned-o�

5� Turn the output and input breakers O� On 8-kVA and 10-kVA models, also turn o the bypass breaker�

6� Loosen the remaining captive screws until the power-distribution boxes releases�

7� Remove the power-distribution boxes and set it aside�

8� On the rear of the panel, loosen the screws of the protective cover for the connectors, slide it over the connectors,

and tighten the screws�

NOTE: The captive screws and maintenance-bypass breaker cover is similar for all 5- to 10-kVA models.

Figure 5-2 on next page shows an example on the 5-kVA model.

Maintenance78

Figure 5-2 Maintenance-bypass Breaker Cover and Captive Screws

ITEM DESCRIPTION

1 Captive screws for POD

2 Maintenance-bypass breaker

3 Connector-cover screws

Vertiv | Liebert® GXT5™ | Installer/User Guide 79

5.6. Firmware Updates

The UPS has two firmware components:

• DSP is the firmware for the power module�

• MCU is the firmware for the display panel�

Both may be updated through a connection the UPS, using CLI and the R232 port or, if the UPS includes the

IntelliSlot RDU101 card, using the RJ-45 port on the card�

The latest firmware is available for download from the GXT5 product page at www�vertiv�com� Refer to Table 5-2

below, and make sure you have the correct files for the update�

Table 5-2 Upgrade File Names by UPS Model

UPS MODEL NUMBER DSP FIRMWARE FILENAME MCU FIRMWARE FILENAME

GXT5-500LVRT2UXL

GXT5_Micro_0�5k-3k_P***�bin

GXT5_M***�bin

GXT5-750LVRT2UXL

GXT5-1000LVRT2UXL

GXT5-1500LVRT2UXL

GXT5-2000LVRT2UXL

GXT5-3000LVRT2UXL

GXT5-3KL620RT2UXL

GXT5-3KL630RT2UXL

GXT5-6KL630RT2UXL GXT5_Small_5k-10k_208_P***�bin

GXT5-5000HVRT5UXLN

GXT5_Small_5k-10k_230_P***�bin

GXT5-8000HVRT5UXLN

GXT5-10KHVRT5UXLN

For DSP update files:

• “P”” represents the power module� The number following “P” is the version of the power module�

• “D” represents the rectifier and inverter module� The number following “D” is the version of the rectifier and inverter module�

• “K” is included after the version for the DSP kernel upgrade file, for example: GXT5_Micro_0�5k-3k_P***K�bin)

For MCU update files:

”M” represents the MCU module� The number following “M” represents the MCU software version�

5.6.1. Updating Firmware with RDU101 Card Connection

If your UPS has an IntelliSlot RDU101 communication card installed (optional on some models), you can update

firmware with a computer connected to the same network as the card�

NOTE: The RDU101 card is password protected. Be sure to obtain the user name and password from an

administrator. The name and password may have been changed from the default.

NOTE: For detailed operating instructions for the card, refer to the Liebert® IntelliSlot™ RDU101

Communications Card Installer/User Guide, available at www.Vertiv.com.

Maintenance80

Updating MCU Firmware via RDU101

NOTE: Do not update firmware while the UPS is on Battery mode.

1� Connect a network cable to the RJ-45 Ethernet port of the RDU101 card� For the card/connection location, refer

to the appropriate rear-panel description for your UPS model in Rear Panels on page 5�

2� On a computer connected to the same network as the UPS, open a browser window and enter the IP address of

the RDU101 card in the address bar�

You can get the card’s IP address from the display panel� Select the About menu then the Product tab, and locate

IPv4 address�

NOTE: We recommend using the Google Chrome browser.

3� Upload the update file using the card’s user interface, see Figure 5-3 on the next page�

a� Select the “GXT5” tab, then the File Transfer folder in the tab-menu pane on the left-hand side of the page�

b� On the file-transfer page, click Choose File, and select the MCU upgrade file, then click Transfer file�

c� Enter the Username and Password, then click Login�

The factory-defaults:

Username : Liebert (case-sensitive)

Password: Liebert (case-sensitive)

NOTE: The name and password may have been changed from the default. Be sure to obtain the username and

password from an administrator.

The status of the transfer displays in the File Transfer Status section� After about 2 minutes, the UPS restarts and

the web page refreshes�

NOTE: The transfer process takes about 2 minutes. Do not leave or close the page until the status is “Update

Complete.”

d� You can check the firmware version, select the System folder in the tab-menu pane on the left-hand side of the

page, and check the Firmware Version field, see Figure 5-4 on the next page�

Vertiv | Liebert® GXT5™ | Installer/User Guide 81

Figure 5-3 File Transfer on the RDU101 User Interface

ITEM DESCRIPTION

1 "UPS" tab, typically the UPS model number

2 File Transfer folder

3 Choose File button

4 Transfer File button

5 Status of file transfer

Figure 5-4 Firmware Version on the RDU101 User Interface

Maintenance82

5.7. Updating DSP Firmware via RDU101

NOTE: Only update the DSP firmware while the UPS is in Stand-by mode. The REPO terminal of the UPS must

be un-plugged. When the REPO terminal is unplugged the load will lose power. Do not update firmware while

the UPS is on Battery mode.

1� Disconnect the REPO terminal from the rear panel of the UPS, see Figure 5-5 below�

Figure 5-5 REPO Terminal

2� Connect a network cable to the RJ-45 Ethernet port of the RDU101 card� For the card/connection location, refer

to the appropriate rear-panel description for your UPS model in Rear Panels on page 5�

3� On a computer connected to the same network as the RDU101 open a browser window and enter the IP

address of the RDU101 card in the address bar�

You can get the card’s IP address from the display panel� Select the About menu then the Product tab, and

locate IPv4 address�

NOTE: We recommend using the Google Chrome browser.

4� Upload the update file using the card’s user interface, see Figure 5-6 on the next page�

a� Select the “GXT5” tab, then the File Transfer folder in the tab-menu pane on the left-hand side of the page�

b� On the file-transfer page, click Choose File, and select the DSP upgrade file, then click Transfer file�

c� Enter the Username and Password, then click Login�

The factory-defaults:

Username : Liebert (case-sensitive)

Password: Liebert (case-sensitive)

NOTE: The name and password may have been changed from the default. Be sure to obtain the user name

and password from an administrator.

The status of the transfer displays in the File Transfer Status section� After about 2 minutes, the UPS restarts and

the web page refreshes�

Vertiv | Liebert® GXT5™ | Installer/User Guide 83

NOTE: The transfer process takes about 2 minutes. Do not leave or close the page until the status is “Update

Complete.”

d� You can check the firmware version, select the System folder in the tab-menu pane on the left-hand side of the

page, and check the Firmware Version field, see Figure 5-7�

Figure 5-6 File Transfer on the RDU101 User Interface

Figure 5-7 Firmware Version on the RDU101 User Interface

Maintenance84

5.8. Updating Firmware with a CLI Connection

You can use the Vertiv command-line interface to update firmware with a computer connected to the R232 (RJ-

45) port on the rear of the UPS�

To perform the update via CLI, you need the following:

• Serial-terminal emulator with Ymodem transfer ability (for example: ExtraPuTTY)

• Cable with RJ-45 connector on one end and DB9 connector on the other or an RJ45/FTDI USB serial-port

adapter

Updating MCU Firmware via CLI

NOTE: Do not update firmware while the UPS is on Battery mode.

1� Connect the RJ-45 connector to the R232 port on UPS� For the connection location, refer to the appropriate

rear-panel description for your UPS model in Rear Panels on page 5�

2� Connect the DB9/USB connector to the computer with the serial-terminal emulator installed�

3� Open the serial-terminal emulator, and adjust the settings to communicate with the UPS:

• Select “Serial” connection for the session�

• Check the computer “device management” settings for the communication port (for example COM6),and

select it in the emulator�

• Select 115200 for the connection speed�

• Open the emulator session�

4� On the CLI, enter the username and password:

• Default username = user

• Default password = 123456

5� On the command line, enter update, then press d on the keyboard, see Figure 5-8 on the next page

6� In the menu bar, select Files Transfer > Ymodem, select the MCU upgrade file, then click Send�

The status of the transfer displays in a status dialog� After about 3 minutes, the UPS restarts and the CLI exits

update mode�

NOTE: The transfer process takes about 3 minutes. Do not close the status dialog.

a� You can check the firmware version by entering status system in the command line�

Vertiv | Liebert® GXT5™ | Installer/User Guide 85

Figure 5-8 File Transfer with the CLI

Updating DSP Firmware via CLI

NOTE: Only update the DSP firmware while the UPS is in Stand-by mode. The REPO terminal of the UPS must

be un-plugged. Do not update firmware while the UPS is on Battery mode.

1� Disconnect the REPO terminal from the rear panel of the UPS, see Figure 5-9 below�

Figure 5-9 REPO Terminal

2� Connect the RJ-45 connector to the R232 port on UPS� For the connection location, refer to the appropriate

rear-panel description for your UPS model in Rear Panels on page 5�

3� Connect the DB9 connector to a computer with the serial-terminal emulator installed�

Maintenance86

4� Open the serial-terminal emulator, and adjust the settings to communicate with the UPS:

• Select “Serial” connection for the session�

• Check the computer “device management” settings for the communication port (for example COM6),and

select the same port in the emulator�

• Select 115200 for the connection speed�

• Open the emulator session�

5� On the CLI, enter the username and password:

• Default username = user

• Default password = 123456

6� On the command line, enter update, then press d on the keyboard, see Figure 5-10 on the next page�

7� In the menu bar, select Files Transfer > Ymodem, select the MCU upgrade file, then click Send�

The status of the transfer displays in a status dialog� After about 2 minutes, the UPS restarts and the CLI exits

update mode�

NOTE: The transfer process takes about 2 minutes. Do not close the status dialog.

a� You can check the firmware version by entering status system in the command line�

Figure 5-10 File Transfer with the CLI

Vertiv | Liebert® GXT5™ | Installer/User Guide 87

Chapter 6: Troubleshooting

This section indicates various UPS symptoms you may encounter and provides a troubleshooting guide in the

event the UPS develops a problem� Use the following information to determine whether external factors caused

the problem and how to remedy the situation�

6.1. Symptoms that Require Troubleshooting

The following symptoms indicate the UPS is malfunctioning:

• The alarm indicator illuminates, indicating the UPS has detected a problem�

• An alarm buzzer sounds, alerting the user that the UPS requires attention�

6.2. Audible Alarm (Buzzer)

An audible alarm accompanies various events during UPS operations� Table 6-1 below, describes the sounds and

their meaning� To silence an alarm, see Silencing the Audible Alarm on page 43�

Table 6-1 Audible-alarm Descriptions

SOUND INDICATES

Continuous beep Generated when a UPS fault appears, such as a fuse or hardware failure�

One beep every 0�5 seconds Generated when a UPS critical alarm appears, such as on inverter overload�

One beep every 1 second Generated when a UPS critical alarm appears, such as on battery low voltage�

One beep every 3�3 seconds Generated when a UPS general alarm appears�

NOTE: When an alarm is indicated, an alarm message is logged. Table 4-4 on page 64, describes the alarm

messages you may see. When a fault is indicated, front-panel display list the fault, which are described in Table

6-2 below.

Troubleshooting88

6.2.1. Faults

When the fault indicator is illuminated, the LCD displays the fault� The faults are described in Table 6-2 below�

Table 6-2 Description of displayed faults

DISPLAYED FAULT CAUSE CORRECTIVE STEPS

Battery test fail The battery is bad or weak� Contact technical support�

Rectifier fault A rectifier failure occurred� Contact technical support�

Inverter overload,

Bypass overcurrent The UPS is overloaded, Bypass is over current� Reduce the load and contact technical support�

Inverter fault The inverter is faulty� Contact technical support�

Battery aged The battery is bad or weak� Replace the battery�

Output short The output connection is short-circuited� Shut-down the equipment and contact technical support�

DC bus fail The DC bus is faulty� Contact technical support�

System overtemp Over-temperature condition in the UPS� The UPS

will transfer to bypass mode� Reduce the load and contact technical support�

Charger fault The charger is faulty� Contact technical support�

Fan fault At least one fan is faulty� Contact technical support�

DC/DC fault A DC-DC charger failure occurred� Contact technical support�

6.3. Troubleshooting UPS Issues

In the event of an issue with the UPS, refer to Table 6�3 below, to determine the cause and solution� If the fault

persists, contact Vertiv Technical Support� Visit the GXT5 product page at www�vertiv�com for contact information�

When reporting a UPS issue to Vertiv, include the UPS model and serial number� These are located in several

places for your ease of location:

• On the top panel (rack mount orientation)

• The left side (tower orientation)

• The rear panel

• On the front of the unit behind the front plastic bezel

• On the LCD select Main Menu > About

Table 6-3 Troubleshooting

PROBLEM CAUSE SOLUTION

UPS fails to

start

UPS is short- circuited or

overloaded

Ensure UPS is O� Disconnect all loads and ensure nothing is lodged in output receptacles� Ensure loads

are not defective or shorted internally�

Batteries are not charged

enough or not connected

Check to ensure the internal battery is connected� If it is not, fully remove and reinstall the battery, and

try to start the unit� If the battery is connected, leave the UPS connected to input power for 24 hours to

recharge batteries, then try to start the unit�

UPS has

reduced

battery

backup time

Batteries are not fully charged Keep UPS plugged in continuously at least 24 hours to recharge batteries�

UPS is overloaded Check load level indicator and reduce the load on the UPS�

Batteries may not be able to

hold a full charge due to age

Replace batteries� Contact your Vertiv representative or Vertiv Technical Support for replacement

battery kit�

Vertiv | Liebert® GXT5™ | Installer/User Guide 89

Chapter 7: Specifications

Table 7-1 UPS Specifications, 750 VA and 1000 VA models

MODEL GXT5- 750IRT2UXL 750IRT2UXLE 1000IRT2UXL 1000IRT2UXLE

RATING 750 VA/750 W 1000 VA/1000 W

Dimensions, D×W×H, in. (mm)

Unit 15�7 x 16�9 x 3�4 (400 x 430 x 85)

Shipping 24�3 x 22�4 x 10�3 (617 x 570 x 262)

Weight, lb.(kg)

Unit 36�3 (16�5)

Shipping 51�7 (23�5) 46�2 (21) 51�7 (23�5) 46�2 (21)

Input AC

Voltage Range (typical) 230 VAC nominal; variable based on output load

90% ~ 100% loading 168 ~ 288 VAC

70% ~ 90% loading 150 ~ 288 VAC

28% ~ 70% loading 115 ~ 288 VAC

0 ~ 28% loading 115 ~ 288 VAC

Frequency 40 Hz ~ 70 Hz; Auto Sensing

Input Power Cord C14

Output AC

Output Receptacles C13×8

Voltage 200/208/220/230/240 VAC (user-configurable); ±3%

Waveform Sine wave

Utility (AC) Model

Overload

>200% for 250 ms

150-200% for 2 seconds

125-150% for 50 seconds

105-125% 60 seconds

Internal Charger

Charging current Nominal 2�2 A; Maximum 8 A

Battery

Type Valve-regulated, non-spillable, lead acid

Qty×V×Rating 3 × 12V × 9�0 Ah

Battery Mfr�/Part# LEOCH DJW12-9�0

Backup time See Battery Run Times on page 100�

Recharge Time 3 Hours to 90% capacity after full discharge with 100% load till UPS auto-shutdown (Internal Batteries Only)

Environmental Requirements

Operating Temperature,

°F (°C) +32 to +122 (0 to 50); Operating temperature may be increased to 122 °F (50 °C with a 10% derating of the output power

Storage Temperature, °F

(°C) -4to +140 (-20 to 60) ( contain batteries will be from -15 to 40 °C�)

Relative Humidity 0% to 95%, non-condensing

Operating Elevation Up to 10,000 ft� (3000 m) at 77 ºF (25 ºC) without derating

Audible Noise <46 dBA max @ 3 ft� (1 m) front and sides <43 dBA max @ 3 ft� (1 m) rear

Specifications90

Table 7-1 UPS Specifications, 750 VA and 1000 VA models (continued)

MODEL GXT5- 750IRT2UXL 750IRT2UXLE 1000IRT2UXL 1000IRT2UXLE

RATING 750 VA/750 W 1000 VA/1000 W

Agency

Safety

EN 62040-1:2008+A1:2013;

GS mark;

UL 1778 5th Edition and CSA 22�2 No� 107�1

EMC

EN 62040-2:2006

EN 61000-3-2:2014

EN 61000-3-3:2013

Transportation ISTA Procedure 1A

Surge Immunity ANSI C62�41 Category B IEC 61000-4-5 Surges/Lightning

RFI/EMI CISPR22 Class A

Table 7-2 UPS Specifications, 1500 VA and 2000 VA Models

MODEL GXT5- 1500IRT2UXL 1500IRT2UXLE 2000IRT2UXL 2000IRT2UXLE

RATING 1500 VA/1500 W 2000 VA/2000 W

Dimensions, D×W×H, in. (mm)

Unit 18�5×16�9×3�4 (470×430×85)

Shipping 24�3 ×22�4 x 10�3 (617 x 570 x 262)

Weight, lb.(kg)

Unit 46�2 (21)

Shipping 61�6 (28) 56�1 (25�5) 61�6 (28) 56�1 (25�5)

Input AC

Voltage Range(typical) 230 VAC nominal; variable based on output load

90% ~ 100% loading 168 ~ 288 VAC

70% ~ 90% loading 150 ~ 288 VAC

28% ~ 70% loading 115 ~ 288 VAC

0 ~ 28% loading 115 ~ 288 VAC

Frequency 40 Hz ~ 70 Hz; Auto Sensing

Input Power Cord C14 C20

Output AC

Output Receptacles C13×8

Voltage 200/208/220/230/240 VAC (user-configurable); ±3%

Waveform Sine wave

Utility (AC) Model Overload

>200% for 250 ms

150-200% for 2 seconds

125-150% for 50 seconds

105-125% 60 seconds

Internal Charger

Charging current Nominal 2�2 A; Maximum 8 A

Battery

Type Valve-regulated, non-spillable, lead acid

Qty×V×Rating 4 × 12V × 9�0 Ah

Vertiv | Liebert® GXT5™ | Installer/User Guide 91

Table 7-2 UPS Specifications, 1500 VA and 2000 VA Models (continued)

MODEL GXT5- 1500IRT2UXL 1500IRT2UXLE 2000IRT2UXL 2000IRT2UXLE

RATING 1500 VA/1500 W 2000 VA/2000 W

Backup time See Battery Run Times on page 100�

Recharge Time 4 Hours to 90% capacity after full discharge with 100% load till UPS auto-shutdown (Internal Batteries Only)

Environmental Requirements

Operating

Temperature, °F (°C) +32 to +122 (0 to 50); Operating temperature may be increased to 122 °F (50 °C with a 10% derating of the output power

Storage

Temperature, °F (°C) -4to +140 (-20 to 60) ( contain batteries will be from -15 to 40 °C�)

Relative Humidity 0% to 95%, non-condensing

Operating Elevation Up to 10,000 ft� (3000 m) at 77ºF (25ºC) without derating

Audible Noise <46 dBA max @ 3ft� (1 m) front and sides <45dBA max @ 3 ft�

(1 m) rear

<48 dBA max @ 3ft� (1m) front and sides <48 dBA max @ 3 ft�

(1 m) rear

Agency

Safety

EN 62040-1:2008+A1:2013;

GS mark;

UL 1778 5th Edition and CSA 22�2 No� 107�1

EMC

EN 62040-2:2006

EN 61000-3-2:2014

EN 61000-3-3:2013

Transportation ISTA Procedure 1A

Surge Immunity ANSI C62�41 Category B IEC 61000-4-5 Surges/Lightning

RFI/EMI CISPR22 Class A

Table 7-3 UPS Specifications, 3000 VA Models

MODEL GXT5- 3000IRT2UXL 3000IRT2UXLE

RATING 3000 VA/3000 W

Dimensions, D×W×H, in.(mm)

Unit 21�3 x 16�9 x 3�4 (540 × 430 × 85)

Shipping 28�2 x 22�4 x 10�3 (717 x 570 x 262)

Weight, lb.(Kg)

Unit 62 (28�2)

Shipping 79�2 (36) 72�6 (33)

Input AC

Voltage Range (typical) 230 VAC nominal; variable based on output load

90% ~ 100% loading 184 ~ 288 VAC

70% ~ 90% loading 161 ~ 288 VAC

28% ~ 70% loading 115 ~ 288 VAC

0 ~ 28% loading 115 ~ 288 VAC

Frequency 40Hz ~ 70Hz; Auto Sensing

Input Power Cord C20

Output AC

Output Receptacles C13×6&C19

Specifications92

Table 7-3 UPS Specifications, 3000 VA Models (continued)

MODEL GXT5- 3000IRT2UXL 3000IRT2UXLE

RATING 3000 VA/3000 W

Voltage 200/208/220/230/240 VAC (user-configurable); ±3%

Waveform Sine wave

Utility(AC) Model

Overload

>200% for 250 ms

150- 200% for 2 seconds

125- 150% for 50 seconds

105-125% 60 seconds

Internal Charger

Charging current Nominal 2�2 A; Maximum 8 A

Battery

Type Valve-regulated, non-spillable, lead acid

Qty×V×Rating 6 × 12V × 9�0 Ah

Battery Mfr�/Part# LEOCH DJW12-9�0

Backup time See Battery Run Times on page 100�

Recharge Time 3 Hours to 90% capacity after full discharge with 100% load till UPS auto-shutdown (Internal Batteries Only)

Environmental Requirements

Operating Temperature,

°F (°C) +32 to +122 (0 to 50); Operating temperature may be increased to 122 °F (50 °C with a 10% derating of the output power

Storage Temperature, °F

(°C) -4to +140 (-20 to 60)( contain batteries will be from -15 to 40 °C�)

Relative Humidity 0% to 95%, non-condensing

Operating Elevation Up to 10,000 ft� (3000 m) at 77 ºF (25 ºC) without derating

Audible Noise <48 dBA max @ 3 ft� (1 m) front and sides <48 dBA max @ 3 ft� (1 m) rear

Agency

Safety

EN 62040-1:2008+A1:2013;

GS mark;

UL 1778 5th Edition and CSA 22�2 No� 107�1

EMC

EN 62040-2:2006

EN 61000-3-2:2014

EN 61000-3-3:2013

Transportation ISTA Procedure 1A

Surge Immunity ANSI C62�41 Category B IEC 61000-4-5 Surges/Lightning

RFI/EMI CISPR22 Class A

Vertiv | Liebert® GXT5™ | Installer/User Guide 93

Table 7-4 UPS Specifications, 5-kVA and 6-kVA models

MODEL: GXT5- 5000IRT5UXLN 5000IRT5UXLE 6000IRT5UXLN 6000IRT5UXLE

RATING 5000 VA/5000 W 6000 VA/6000 W

Dimensions, mm (in.)

Unit, WxDxH 430×630×217 (16�9×24�8×8�5)

Shipping, WxDxH 646×816×520 (25�4×32�1×20�5)

Weight, kg (lb)

Unit 70�8 (156)

Shipping 92 (202�8) 89 (196�2) 92 (202�8) 89 (196�2)

Input AC Parameters

Operating Frequency, Nom� 50 or 60 Hz (factory-default is 50 Hz)

Factory-default VAC 230 VAC

User-configurable VAC 200/208/220/230/240 VAC

(Adjustable using operation/display configuration options)

Operating voltage range without

battery operation 176 – 288 VAC (100 – 176 VAC with power derating)

Maximum Allowable VAC 288 VAC

Input frequency without battery

operation 40 – 70 Hz

Input Power Connection PD5-CE6HDWRMBS PD5-CE6HDWRMBS

Output AC Parameters

AC-AC Eiciency 94%

Factory-default VAC Frequency 230 VAC, 50 Hz

Output Power Connection PD5-CE6HDWRMBS PD5-CE6HDWRMBS

Waveform Sinewave

Normal Mode Overload

> 150% minimum 200 ms

125 – 150% for 60 seconds

105 – 125% for 5 minutes

≤ 105% continuous

Internal Battery Charger

Charger Current, A 2�25 A default, maximum 5 A

Battery Parameters

Type Valve-regulated, non-spillable, lead acid

Quantity x Voltage x Rating 16 x 12V x 9�0AH

Battery Mfr�/Part # LEOCH DJW12-9�0

Back-up time See Table 7-15 on page 102� See Table 7-16 on page 103�

Upper-limit selections +10%, +15%, +20%; default +10%�

Lower-limit selections -10%, -15%, -20%; default -15%

Disable-bypass operation When the input frequency prevents synchronous operation�

Environmental Parameters

Operating Temperature, °C (°F) 0 to 40 (32 to 104) (no derating)

Storage Temperature, °C (°F) -15 to 40 (5 to 104)

Relative Humidity 0 – 95% non-condensing

Operating Elevation Up to 3,000 m (9,842�5 ft) at 25°C (77°F) without derating

Audible Noise <55 dBA, at 1 meter from the front, <50 dBA, at 1 meter from rear or sides

Specifications94

Table 7-4 UPS Specifications, 5-kVA and 6-kVA models (Continued)

MODEL: GXT5- 5000IRT5UXLN 5000IRT5UXLE 6000IRT5UXLN 6000IRT5UXLE

RATING 5000 VA/5000 W 6000 VA/6000 W

Agency Parameters

Safety IEC62040-1:2008 version, GS mark

EMI/EMC/C-Tick EMC IEC/EN/AS 62040-2 2nd Ed (Cat 2 – Table 6)

ESD IEC/EN EN61000-4-2, Level 4, Criteria A

Radiated Susceptibility IEC/EN EN61000-4-3, Level 3, Criteria A

Electrical Fast Transient IEC/EN EN61000-4-4, Level 4, Criteria A

Surge Immunity IEC/EN EN61000-4-5, Level 4, Criteria A

Transportation ISTA Procedure 1E

Table 7-5 UPS Specifications, 8-kVA and 10-kVA models

MODEL: GXT5- 8000IRT5UXLN 8000IRT5UXLE 10KIRT5UXLN 10KIRT5UXLE

RATING 8000 VA/8000 W 10000 VA/10000 W

Dimensions, mm (in.)

Unit, WxDxH 430×630×217 (16�9×24�8×8�5)

Shipping, WxDxH 646×816×520 (25�4×32�1×20�5)

Weight, kg (lb)

Unit 74�5 (164�2)

Shipping 95 (209�4) 93 (205) 95 (209�4) 93 (205)

Input AC Parameters

Operating Frequency, Nom� 50 or 60 Hz (factory-default is 50 Hz)

Factory-default VAC 230 VAC

User- configurable VAC 200/208/220/230/240 VAC

(Adjustable using operation/display configuration options)

Operating voltage range

without battery operation 176 – 288 VAC (100 – 176 VAC with power derating)

Maximum Allowable VAC 288 VAC

Input frequency without

battery operation 40 – 70 Hz

Input Power Connection PD5-CE10HDWRMBS PD5-CE10HDWRMBS

Output AC Parameters

AC-AC Eiciency 94�5% 95%

Factory-default VAC

Frequency 230 VAC, 50 Hz

Output Power Connection PD5-CE10HDWRMBS PD5-CE10HDWRMBS

Waveform Sinewave

Main Mode Overload

> 150% minimum 200 ms

125 – 150% for 60 seconds

105 – 125% for 5 minutes

≤ 105% continuous

Internal Battery Charger

Charger Current, A 2�25 A default, maximum 8 A

Vertiv | Liebert® GXT5™ | Installer/User Guide 95

Table 7-5 UPS Specifications, 8-kVA and 10-kVA models (Continued)

MODEL: GXT5 8000IRT5UXLN 8000IRT5UXLE 10KIRT5UXLN 10KIRT5UXLE

RATING 8000 VA/8000 W 10000 VA/10000 W

Battery Parameters

Type Valve-regulated, non-spillable, lead acid

Quantity x Voltage x Rating 16 x 12V x 9�0AH

Battery Mfr�/Part # LEOCH DJW12-9�0

Back-up time See Table 7-17 on page 103� See Table 7-18 on page 104�

Upper-limit selections +10%, +15%, +20%; default +10%�

Lower-limit selections -10%, -15%, -20%; default -15%

Disable-bypass operation When the input frequency prevents synchronous operation�

Environmental Parameters

Operating Temperature, °C (°F) 0 to 40 (32 to 104) (no derating)

Storage Temperature, °C (°F) -15 to 40 (5 to 104)

Relative Humidity 0 – 95% non-condensing

Operating Elevation Up to 3,000 m (9,842�5 ft) at 25°C (77°F) without derating

Audible Noise <55 dBA, at 1 meter from the front, <50 dBA, at 1 meter from rear or sides

Agency Parameters

Safety IEC62040-1:2008 version, GS mark

EMI/EMC/C-Tick EMC IEC/EN/AS 62040-2 2nd Ed (Cat 2 – Table 6)

ESD IEC/EN EN61000-4-2, Level 4, Criteria A

Radiated Susceptibility IEC/EN EN61000-4-3, Level 3, Criteria A

Electrical Fast

Transient IEC/EN EN61000-4-4, Level 4, Criteria A

Surge Immunity IEC/EN EN61000-4-5, Level 4, Criteria A

Transportation ISTA Procedure 1E

Specifications96

Table 7-6 UPS Specifications, 16-kVA and 20-kVA models

MODEL: GXT5- 16KIRT9UXLN 16KIRT9UXLE 20KIRT9UXLN 20KIRT9UXLE

RATING 16000 VA/16000 W 20000 VA/20000 W

Dimensions, mm (in.)

Unit, WxDxH 430×630×394 (16�9×24�8×15�5)

Shipping, WxDxH 900×1200×700 (35�4×47�2×27�6)

Weight, kg (lb)

Unit 135�2 (298)

Shipping 190 (418�9) 186�7 (411�6) 190 (418�9) 186�7 (411�6)

Input AC Parameters

Operating Frequency, Nom� 50 or 60 Hz (factory-default is 50 Hz)

Factory-default VAC 230 VAC

User-configurable VAC 200/208/220/230/240 VAC

(Adjustable using operation/display configuration options)

Operating voltage range without

battery operation 176 – 288 VAC (100 – 176 VAC with power derating)

Maximum Allowable VAC 288 VAC

Input frequency without battery

operation 40 – 70 Hz

Input Power Connection Input terminal block

Output AC Parameters

AC-AC Eiciency 95%

Factory-default VAC Frequency 230 VAC, 50 Hz

Output Power Connection Output terminal block

Waveform Sinewave

Main Mode Overload

> 150% minimum 200 ms

125 – 150% for 60 seconds

105 – 125% for 5 minutes

≤ 105% continuous

Internal Battery Charger

Charger Current, A 2�25 A default, maximum 13 A

Battery Parameters

Type Valve-regulated, non-spillable, lead acid

Quantity x Voltage x Rating 32 x 12V x 9�0AH

Battery Mfr�/Part # LEOCH DJW12-9�0

Back-up time See Table 7-19 on page 104� See Table 7-20 on page 105�

Upper-limit selections +10%, +15%, +20%; default +10%�

Lower-limit selections -10%, -15%, -20%; default -15%

Disable-bypass operation When the input frequency prevents synchronous operation�

Environmental Parameters

Operating Temperature, °C (°F) 0 to 40 (32 to 104) (no derating)

Storage Temperature, °C (°F) -15 to 40 (5 to 104)

Relative Humidity 0 – 95% non-condensing

Operating Elevation Up to 3,000 m (9,842�5 ft) at 25°C (77°F) without derating

Vertiv | Liebert® GXT5™ | Installer/User Guide 97

Table 7-6 UPS Specifications, 16-kVA and 20-kVA models (Continued)

MODEL: GXT5- 16KIRT9UXLN 16KIRT9UXLE 20KIRT9UXLN 20KIRT9UXLE

RATING 16000 VA/16000 W 20000 VA/20000 W

Audible Noise <58 dBA, at 1 meter from the front,

<51 dBA, at 1 meter from rear or sides

Agency Parameters

Safety IEC62040-1:2008 version, GS mark; UL1778, c-UL listed

EMI/EMC/C-Tick EMC IEC/EN/AS 62040-2 2nd Ed (Cat 2 – Table 6); FCC Part 15 (Class A)

CISPR22 Class A (RFI)

ESD IEC/EN EN61000-4-2, Level 4, Criteria A

Radiated Susceptibility IEC/EN EN61000-4-3, Level 3, Criteria A

Electrical Fast Transient IEC/EN EN61000-4-4, Level 4, Criteria A

Surge Immunity IEC/EN EN61000-4-5, Level 4, Criteria A; ANSI C62�41 Category B

Transportation ISTA Procedure 1E

Table 7-7 Power distribution specification

MODEL NUMBER PD5-CE6HDWRMBS

PD5-CE6HDWRMBSU

PD5-CE10HDWRMBS

PD5-CE10HDWRMBSU

Amp Rating 50 A 63 A

Input Power Connection Single-phase (L-N-G) hard-wired

Output Power Connection Single-phase (L-N-G) hard-wired

Includes Two IEC320 C19 16 A/250 V Sockets

Six C13 10 A/250 V Sockets

Four IEC320 C19 16 A/250 V Sockets

Four C13 10 A/250 V Sockets

Input Branch Circuit

Breaker, Supplied by User 50 A 63 A

Specifications98

Table 7-8 External Battery Cabinet Specifications, 750 VA to 3000 VA models

MODEL NUMBER GXT5-EBC36VRT2U GXT5-EBC48VRT2U GXT5-EBC72VRT2U

USED W/UPS MODEL 750 – 1,000 VA MODELS 1,500 – 2,000 VA MODELS 3,000 VA MODELS

Dimensions, D×W×H, in. (mm)

Unit 14�6 x 16�9 x 3�3

(370 × 430 × 85)

19�7 x 16�9 x 3�3

(497 × 430 × 85)

23�7 x 16�9 x 3�3

(602 × 430 × 85)

Shipping 24�3 x 22�4 x 10�3 (617 x 570 x 262)

Weight, lb.(Kg)

Unit 48�4 (22) 57�3 (28�5) 85�8 (39)

Shipping 91�3 (41�5) 86 (41�5) 110 (50)

Battery

Type Valve-regulated, non-spillable, lead acid

Qty × V 3 × 12V 4 × 12V 6 × 12V

Battery Mfr�/Part# LEOCH DJW12-9�0

Backup time See appropriate table for model size in Battery Run Times on page 100�

Environmental Requirements

Operating Temperature, °F (°C) 32 to 104 (0 to 40)

Storage Temperature, °F (°C) 5 to 104 (-15 to 40) High ambient temperatures will reduce battery life

Relative Humidity 0% to 95%, non-condensing

Operating Elevation Up to 10,000 ft� (3000 m) at 77 ºF (25 ºC) without derating

Agency

Safety

EN 62040-1:2008+A1:2013;

GS mark;

UL 1778 5th Edition and CSA 22�2 No� 107�1

EMC

EN 62040-2:2006

EN 61000-3-2:2014

EN 61000-3-3:2013

Safety UL 1778 5th Edition and CSA 22�2 No� 107�1

Transportation ISTA Procedure 1A

Surge Immunity ANSI C62�41 Category B

RFI/EMI FCC Part 15 (Class A)

Vertiv | Liebert® GXT5™ | Installer/User Guide 99

Table 7-9 External Battery Cabinet Specifications, 5-kVA to 20-kVA models

MODEL NUMBER GXT5-EBC192VRT3U GXT5-EBC384VRT6U

USED WITH UPS MODEL 5 – 10 KVA MODELS 16 – 20 KVA MODELS

Dimensions, WxDxH, mm (in.)

Unit (with bezel) 430 x 630 x 130 (16�9 x 24�8 x 5�1) 430 x 630 x 261 (16�9 x 24�8 x 10�3)

Shipping 840 x 670 x 465 (33 x 26�4 x 18�3) 840 x 670 x 595 (33 x 26�4 x 23�4)

Weight, kg (lb)

Unit 57�6 (127) 112 (246�9)

Shipping 80 (176�4) 136 (299�8)

Battery Parameters

Type Valve-regulated, non-spillable, lead acid

Quantity x Voltage 16 x 12V 32 x 12V

Battery Mfr�/Part# LEOCH DJW12-9�0

Back-up Time See appropriate table for model size in Battery Run Times on page 100�

Environmental Parameters

Operating Temp, °C (°F) 0 to 40 (32 to 104)

Storage Temp, °C (°F) -15 to 40 (5 to 104)

Relative Humidity 0 – 95% non-condensing

Operating Elevation Up to 3,000 m (9,842�5 ft�) at 25°C (77°F)

Agency Parameters

Safety IEC62040-1:2008 version, GS mark; UL1778, c-UL listed

Transportation ISTA Procedure 1E

Specifications100

7.1. Battery Run Times

NOTE: Run times in this table are approximate. Times are based on new, fully-charged, standard battery

modules at a temperature of 77 °F (25 °C) with 100% resistive UPS loading. Run times listed above can vary

by ±5% due to manufacturing variances of the individual batteries.

Table 7-10 Battery Run Time, 750 VA Models

LOAD

INTERNAL

BATTERY

ONLY

NUMBER OF EXTERNAL BATTERY CABINETS

1 2 3 4 5 6 7 8 9 10

%VA W Minutes

10 75 75 135�4 444�1 770�8 1123�4 1452�2 1695�4 1863�8 1987�3 2081�7 2156�3 2216�6

20 150 150 68�0 229�0 401�4 581�6 760�5 952�0 1147�8 1330�7 1499�7 1635�5 1745�4

30 225 225 44�1 163�7 281�7 407�9 537�8 663�9 800�6 939�7 1080�9 1221�8 1350�2

40 300 300 33�7 127�1 218�3 316�1 416�5 519�9 620�3 724�8 833�9 944�6 1056�5

50 375 375 25�7 103�2 178�9 255�9 337�1 420�2 505�5 592�1 672�6 761�7 852�0

60 450 450 20�4 84�8 149�0 212�4 280�7 350�0 420�3 492�6 565�3 631�7 706�8

70 525 525 16�7 72�0 128�2 183�8 238�8 298�1 358�3 419�6 481�8 544�9 607�0

80 600 600 14�1 59�7 112�1 161�6 208�6 260�6 313�2 366�4 420�4 475�8 531�1

90 675 675 12�1 53�0 99�5 143�9 188�3 232�1 278�8 326�1 374�6 423�3 473�1

100 750 750 10�5 46�3 88�3 130�2 170�8 208�8 251�5 294�1 337�6 381�7 426�5

Table 7-11 Battery Run Time, 1000 VA Models

LOAD

INTERNAL

BATTERY

ONLY

NUMBER OF EXTERNAL BATTERY CABINETS

1 2 3 4 5 6 7 8 9 10

%VA W Minutes

10 100 100 101�8 332�7 584�9 841�2 1114�7 1373�2 1590�9 1750�8 1873�0 1969�6 2047�7

20 200 200 50�1 179�8 311�9 453�2 595�8 736�7 888�2 1042�4 1199�1 1340�5 1476�5

30 300 300 33�7 127�1 218�3 316�1 416�5 519�9 620�3 724�8 833�9 944�6 1056�5

40 400 400 23�8 95�8 168�9 239�3 316�4 394�3 474�5 555�3 629�9 713�6 798�3

50 500 500 17�8 76�3 135�1 193�0 251�8 314�0 377�3 443�1 506�8 573�0 632�6

60 600 600 14�1 59�7 112�1 161�6 208�6 260�6 313�2 366�4 420�4 475�8 531�1

70 700 700 11�5 50�7 95�3 139�4 181�7 224�1 268�6 315�0 361�0 408�6 457�6

80 800 800 9�6 43�3 83�4 120�8 160�1 197�6 235�3 275�3 316�3 357�1 399�0

90 900 900 8�1 38�2 73�0 107�4 141�0 174�8 206�9 241�5 277�6 314�0 350�4

100 1000 1000 6�8 33�3 62�8 94�6 125�7 156�3 187�0 216�1 248�0 280�4 313�1

Vertiv | Liebert® GXT5™ | Installer/User Guide 101

Table 7-12 Battery Run Time, 1500 VA Models

LOAD

INTERNAL

BATTERY

ONLY

NUMBER OF EXTERNAL BATTERY CABINETS

1 2 3 4 5 6 7 8 9 10

%VA W Minutes

10 150 150 107�3 350�3 612�3 885�6 1173�2 1436�2 1644�5 1797�2 1914�0 2006�2 2080�9

20 300 300 52�8 187�9 325�3 472�1 618�0 769�6 927�7 1089�0 1247�1 1393�8 1526�8

30 450 450 32�7 123�9 213�1 309�0 407�6 508�2 609�2 708�8 815�3 923�4 1033�0

40 600 600 22�2 89�2 159�1 226�4 297�8 371�9 448�5 523�5 600�5 672�1 751�6

50 750 750 16�3 70�2 125�3 179�9 234�5 292�4 351�5 411�5 472�8 533�9 596�2

60 900 900 12�7 55�1 103�5 148�3 194�8 239�7 289�0 338�1 387�8 439�9 489�9

70 1050 1050 10�1 44�5 85�9 125�6 165�6 203�4 243�0 285�0 326�6 369�5 412�5

80 1200 1200 8�2 38�6 73�8 108�4 142�3 176�3 208�4 244�0 280�4 316�9 353�6

90 1350 1350 6�7 32�7 61�7 93�2 124�1 154�3 184�8 213�4 245�0 277�0 309�4

100 1500 1500 5�6 28�2 54�3 83�4 111�2 138�5 165�8 192�5 218�4 246�7 275�3

Table 7-13 Battery Run Time, 2000 VA Models

LOAD

INTERNAL

BATTERY

ONLY

NUMBER OF EXTERNAL BATTERY CABINETS

1 2 3 4 5 6 7 8 9 10

%VA W Minutes

10 200 200 78�5 258�8 455�3 650�5 861�7 1078�7 1289�4 1482�1 1636�0 1757�5 1855�8

20 400 400 36�2 134�8 231�0 334�0 442�2 550�0 653�9 767�6 883�1 1000�1 1118�7

30 600 600 21�8 88�2 156�6 223�1 293�8 366�4 441�9 515�7 592�1 662�0 740�7

40 800 800 14�8 63�1 115�9 167�7 216�8 269�8 324�8 380�4 437�8 493�7 551�2

50 1000 1000 10�7 47�1 89�2 131�9 172�7 211�1 254�6 297�4 341�8 386�1 432�1

60 1200 1200 8�2 38�5 73�5 108�1 141�9 175�8 208�0 243�2 279�6 316�0 352�7

70 1400 1400 6�3 31�0 58�9 89�2 119�1 148�5 178�3 206�2 236�1 266�8 297�8

80 1600 1600 5�0 25�9 50�1 78�1 103�9 129�3 154�3 179�9 204�6 230�7 257�6

90 1800 1800 4�0 22�0 42�9 66�5 88�9 113�0 136�0 158�2 180�4 202�5 225�2

100 2000 2000 3�2 18�8 38�1 57�1 79�8 99�9 119�3 140�7 161�0 180�6 200�6

Specifications102

Table 7-14 Battery Run Time, 3000 VA Models

LOAD

INTERNAL

BATTERY

ONLY

NUMBER OF EXTERNAL BATTERY CABINETS

1 2 3 4 5 6 7 8 9 10

%VA W Minutes

10 300 300 78�9 260�2 457�8 654�1 866�5 1084�9 1296�1 1488�8 1641�8 1762�7 1860�5

20 600 600 36�7 136�3 233�3 337�8 447�1 556�0 660�9 775�9 892�7 1011�1 1131�0

30 900 900 21�9 88�4 157�2 223�8 294�7 367�6 443�3 517�4 594�0 664�2 743�1

40 1200 1200 14�9 63�3 116�1 168�0 217�3 270�3 325�4 381�2 438�7 494�7 552�4

50 1500 1500 10�8 47�5 89�6 132�6 173�6 212�5 256�0 299�0 343�8 388�2 434�7

60 1800 1800 8�3 38�8 74�2 109�0 143�0 177�1 209�4 245�5 282�0 318�7 355�6

70 2100 2100 6�4 31�4 59�4 89�8 119�9 149�5 179�5 207�6 237�8 268�8 300�0

80 2400 2400 5�1 26�2 50�6 78�7 104�8 130�4 155�7 181�3 206�0 232�5 259�6

90 2700 2700 4�1 22�4 43�3 67�6 89�7 114�2 137�5 160�2 182�6 204�5 227�9

100 3000 3000 3�3 19�1 38�7 57�9 80�9 101�6 121�1 142�6 163�5 183�4 203�2

Table 7-15 Battery Run Time, 5-kVA Models

LOAD

INTERNAL

BATTERY

ONLY

NUMBER OF EXTERNAL BATTERY CABINETS

1 2 3 4 5 6 7 8 9 10

%VA W Minutes

10 500 500 120�0 272�5 427�5 582�5 737�5 892�5 1047�5 1202�5 1357�5 1512�5 1667�5

20 1000 1000 59�0 129�0 211�0 294�0 377�0 460�0 543�0 625�5 708�5 791�5 874�5

30 1500 1500 36�5 85�0 133�0 189�5 246�0 303�0 359�5 416�5 473�0 530�0 586�5

40 2000 2000 25�0 62�5 99�0 136�0 179�5 222�5 266�0 309�5 353�0 396�5 439�5

50 2500 2500 18�5 48�0 78�0 107�5 138�0 173�0 208�0 243�0 278�0 313�5 348�5

60 3000 3000 14�5 38�5 63�5 88�0 113�0 138�5 168�0 197�0 226�5 256�0 285�5

70 3500 3500 11�5 31�0 53�0 74�0 95�5 117�0 139�0 164�5 189�5 214�5 240�0

80 4000 4000 9�5 26�0 45�0 64�0 82�5 101�0 120�0 139�5 161�5 183�5 206�0

90 4500 4500 8�0 22�0 38�5 55�5 72�0 89�0 105�5 122�0 140�0 159�5 179�0

100 5000 5000 7�0 19�0 33�5 49�0 64�0 79�0 94�0 109�0 124�0 140�0 158�0

Vertiv | Liebert® GXT5™ | Installer/User Guide 103

Table 7-16 Battery Run Time, 6-kVA Models

LOAD

INTERNAL

BATTERY

ONLY

NUMBER OF EXTERNAL BATTERY CABINETS

1 2 3 4 5 6 7 8 9 10

%VA W Minutes

10 600 600 100�0 226�0 357�5 489�0 621�0 752�5 884�5 1016�0 1148�0 1279�5 1411�5

20 1200 1200 48�0 107�0 172�0 242�0 312�0 382�0 452�0 522�0 592�0 661�5 731�5

30 1800 1800 29�0 70�0 110�0 154�0 201�5 249�5 297�5 345�5 393�0 441�0 489�0

40 2400 2400 19�5 50�5 81�5 112�5 145�0 181�5 218�0 254�5 291�0 327�5 364�0

50 3000 3000 14�5 38�5 63�5 88�0 113�0 138�5 168�0 197�0 226�5 256�0 285�5

60 3600 3600 11�0 30�0 51�0 72�0 92�5 113�5 134�0 158�5 183�5 208�0 232�5

70 4200 4200 9�0 24�0 42�0 60�5 78�0 96�0 113�5 131�5 152�5 173�5 194�5

80 4800 4800 7�5 20�0 35�5 51�5 67�0 82�5 98�5 114�0 129�5 147�5 166�0

90 5400 5400 6�0 17�0 30�5 44�5 58�5 72�5 86�5 100�5 114�0 128�0 143�5

100 6000 6000 5�5 14�5 26�0 39�0 51�5 64�5 77�0 89�5 102�0 114�5 127�0

Table 7-17 Battery Run Time, 8-kVA Models

LOAD

INTERNAL

BATTERY

ONLY

NUMBER OF EXTERNAL BATTERY CABINETS

1 2 3 4 5 6 7 8 9 10

%VA W Minutes

10 800 800 75�0 166�0 267�5 369�0 471�0 572�5 674�5 776�0 878�0 979�5 1081�0

20 1600 1600 33�5 79�0 124�5 176�0 229�5 283�0 336�5 390�0 443�5 496�5 550�0

30 2400 2400 19�5 50�5 81�5 112�5 145�0 181�5 218�0 254�5 291�0 327�5 364�0

40 3200 3200 13�0 35�0 59�0 82�0 105�5 128�5 155�0 183�0 210�5 238�0 265�5

50 4000 4000 9�5 26�0 45�0 64�0 82�5 101�0 120�0 139�5 161�5 183�5 206�0

60 4800 4800 7�5 20�0 35�5 51�5 67�0 82�5 98�5 114�0 129�5 147�5 166�0

70 5600 5600 6�0 16�0 29�0 42�5 56�0 69�5 83�0 96�5 110�0 123�5 137�5

80 6400 6400 4�5 13�5 24�0 35�5 48�0 59�5 71�5 83�0 95�0 106�5 118�5

90 7200 7200 4�0 11�5 20�5 30�5 41�0 52�0 62�5 73�0 83�5 94�0 104�5

100 8000 8000 3�5 9�5 17�5 26�5 36�0 45�5 55�5 64�5 74�0 83�5 93�0

Specifications104

Table 7-18 Battery Run Time, 10-kVA Models

LOAD

INTERNAL

BATTERY

ONLY

NUMBER OF EXTERNAL BATTERY CABINETS

1 2 3 4 5 6 7 8 9 10

%VA W Minutes

10 1000 1000 59�0 129�0 211�0 294�0 377�0 460�0 543�0 625�5 708�5 791�5 874�5

20 2000 2000 25�0 62�5 99�0 136�0 179�5 222�5 266�0 309�5 353�0 396�5 439�5

30 3000 3000 14�5 38�5 63�5 88�0 113�0 138�5 168�0 197�0 226�5 256�0 285�5

40 4000 4000 9�5 26�0 45�0 64�0 82�5 101�0 120�0 139�5 161�5 183�5 206�0

50 5000 5000 7�0 19�0 33�5 49�0 64�0 79�0 94�0 109�0 124�0 140�0 158�0

60 6000 6000 5�5 14�5 26�0 39�0 51�5 64�5 77�0 89�5 102�0 114�5 127�0

70 7000 7000 4�0 12�0 21�0 31�5 42�5 54�0 64�5 75�0 86�0 97�0 107�5

80 8000 8000 3�5 9�5 17�5 26�5 36�0 45�5 55�5 64�5 74�0 83�5 93�0

90 9000 9000 2�5 8�0 15�0 22�5 30�5 39�5 48�0 56�5 65�0 73�0 81�5

100 10000 10000 2�0 7�0 13�0 19�5 26�5 34�5 42�0 50�0 57�5 65�0 72�5

Table 7-19 Battery Run Time, 16-kVA Models

LOAD

INTERNAL

BATTERY

ONLY

NUMBER OF EXTERNAL BATTERY CABINETS

1 2 3 4 5 6 7 8 9 10

%VA W Minutes

10 1600 1600 79�0 176�0 283�0 390�0 496�5 603�5 710�5 817�5 924�0 1031�0 1138�0

20 3200 3200 35�0 82�0 128�5 183�0 238�0 293�0 348�0 403�5 458�5 513�5 568�5

30 4800 4800 20�0 51�5 82�5 114�0 147�5 184�5 221�5 258�5 295�5 332�5 369�5

40 6400 6400 13�5 35�5 59�5 83�0 106�5 130�5 157�5 185�5 213�5 241�5 269�0

50 8000 8000 9�5 26�5 45�5 64�5 83�5 102�5 121�5 141�5 164�0 186�5 209�0

60 9600 9600 7�5 20�5 36�0 52�5 68�0 84�0 100�0 115�5 131�5 150�0 168�5

70 11200 11200 6�0 16�5 29�5 43�5 57�5 71�0 84�5 98�0 112�0 125�5 140�5

80 12800 12800 5�0 14�0 24�5 36�5 49�0 61�0 73�0 85�0 97�0 109�0 121�0

90 14400 14400 4�0 11�5 21�0 31�0 42�0 53�0 63�5 74�5 85�0 95�5 106�5

100 16000 16000 3�5 10�0 18�0 27�0 36�5 46�5 56�5 66�0 75�5 85�0 94�5

Vertiv | Liebert® GXT5™ | Installer/User Guide 105

Table 7-20 Battery Run Time, 20-kVA Models

LOAD

INTERNAL

BATTERY

ONLY

NUMBER OF EXTERNAL BATTERY CABINETS

1 2 3 4 5 6 7 8 9 10

%VA W Minutes

10 2000 2000 62�5 136�0 222�5 309�5 396�5 483�0 570�0 656�5 743�5 830�5 917�0

20 4000 4000 26�0 64�0 101�0 139�5 183�5 228�0 272�5 316�5 361�0 405�0 449�5

30 6000 6000 14�5 39�0 64�5 89�5 114�5 140�5 170�5 200�0 230�0 259�5 289�5

40 8000 8000 9�5 26�5 45�5 64�5 83�5 102�5 121�5 141�5 164�0 186�5 209�0

50 10000 10000 7�0 19�5 34�5 50�0 65�0 80�5 95�5 111�0 126�0 142�5 161�0

60 12000 12000 5�5 15�0 27�0 40�0 53�0 65�5 78�5 91�5 104�0 117�0 129�5

70 14000 14000 4�0 12�0 21�5 32�5 43�5 55�0 66�0 76�5 87�5 98�5 109�5

80 16000 16000 3�5 10�0 18�0 27�0 36�5 46�5 56�5 66�0 75�5 85�0 94�5

90 18000 18000 3�0 8�5 15�0 23�0 31�0 40�0 48�5 57�5 66�0 74�5 83�0

100 20000 20000 2�5 7�0 13�0 19�5 27�0 34�5 42�5 50�5 58�0 66�0 73�5

Specifications106

This page is intentionally left blank�

Vertiv | Liebert® GXT5™ | Installer/User Guide 107

Appendix I: Open Source Software Legal Notices

The GXT5 product links the FreeRTOS software with Vertiv Group Corporation’s proprietary modules that

communicate with the FreeRTOS software solely through the FreeRTOS API interface� This use is an exception to

the FOSS GPLv2 license� The user is free to redistribute the FreeRTOS software and/or modify it under the terms of

the GNU General Public License as published by the Free Software Foundation� A copy of the GNU General Public

License is located at www�gnu�org/licenses/old-licenses/gpl-2�0�html A copy of the exception is located at https://

spdx�org/licenses/freertos-exception-2�0�html� For a period of three (3) years after purchasing the GXT5 product,

the purchaser has the right to obtain a copy of the FreeRTOS software that is incorporated in the GXT5 product�

The purchaser can contact Vertiv Technical Support and request the software�

Open Source Software Legal Notices108

This page is intentionally left blank�

Vertiv | Liebert® GXT5™ | Installer/User Guide 109

Appendix II:Technical Support

Our Technical Support sta is ready to assist you with any installation or operating issues you may encounter with

your Liebert® product� Please call or e-mail us:

In Europe, Middle East, and Asia

EMEA Multi-Language Technical support

e: eoc@vertiv�com

p: Toll free 0080011554499

p: Toll +39 02 98250222

In the United States

Technical support

e: liebert�upstech@vertiv�com

p: 1-800-222-5877 menu option 1

Monitoring support

e: liebert�monitoring@vertiv�com

p: 1-800-222-5877 menu option 2

Warranty support

e: microups�warranty@vertiv�com

p: 1-800-222-5877 menu option 3

Technical Support110

This page is intentionally left blank�

logos referred to are trade names, trademarks, or registered trademarks of their respective owners. While every precaution has been taken to ensure

accuracy and completeness herein. Vertiv Co. assumes no responsibility and disclaims all liability, for damages resulting from use of this information or for any

errors or omissions. Specifications are subject to change without notice.

SL-70547_REV0_11-19

Table of Contents

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