Table of Contents
- Important Safety Information
- 1 GXT5 Description
- 2 Installation
- 3 Operating the UPS
- 4 Operation and Display Panel
- 5 Maintenance
- 6 Troubleshooting
- 7 Specifications
- Appendices
Vertiv GXT5-EBC48VRT2U User Manual
Displayed below is the user manual for GXT5-EBC48VRT2U by Vertiv which is a product in the UPS Battery Cabinets category. This manual has pages.
Related Manuals
Liebert®
GXT5™ UPS
Installer/User Guide
120V, 500 VA to 3,000 VA
Vertiv | Liebert® GXT5™ Installer/User Guide
Technical Support Site
If you encounter any installation or operational issues with your product, check the pertinent
section of this manual to see if the issue can be resolved by following outlined procedures.
Visit https://www.Vertiv.com/en-us/support/ for additional assistance.
The information contained in this document is subject to change
without notice and may not be suitable for all applications. While
every precaution has been taken to ensure the accuracy and
completeness of this document, Vertiv assumes no responsibility
and disclaims all liability for damages resulting from use of this
information or for any errors or omissions. Refer to other local
practices or building codes as applicable for the correct methods,
tools, and materials to be used in performing procedures not
specifically described in this document.
The products covered by this instruction manual are manufactured
and/or sold by Vertiv. This document is the property of Vertiv and
contains confidential and proprietary information owned by Vertiv.
Any copying, use or disclosure of it without the written permission
of Vertiv is strictly prohibited.
Names of companies and products are trademarks or registered
trademarks of the respective companies. Any questions regarding
usage of trademark names should be directed to the original
manufacturer.
TABLE OF CONTENTS
Important Safety Information 1
1 GXT5 Description 3
1.1 UPS Features and Available Models 3
1.2 Front Panels 4
1.3 Rear Panels 4
1.4 Battery Cabinet 7
1.5 Major Internal Components and Operating Principle 7
1.6 UPS States and Operating Modes 9
1.6.1 Normal Mode 9
1.6.2 Bypass Mode 10
1.6.3 Battery Mode 10
1.6.4 Frequency Converter Mode 10
1.6.5 ECO Mode 10
2 Installation 11
2.1 Unpacking and Inspection 11
2.2 Pre-installation Preparation 11
2.2.1 Installation Clearances 11
2.3 Installing the UPS 11
2.3.1 Tower Installation 12
2.3.2 Rack Installation 12
2.4 Installing External Battery Cabinets 12
2.5 Connecting AC Input Power 15
2.6 Connecting Loads 15
2.7 Communication Connections 15
2.7.1 Connecting IntelliSlot Communication 16
2.7.2 Connecting to the Dry-contact Port 16
2.7.3 Connecting a Remote Emergency Power-off (REPO) Switch 17
2.7.4 Connecting a USB Cable 18
2.7.5 Connecting CLI Communication Cables 18
2.7.6 Connecting Sensors to the Control Port 19
3 Operating the UPS 21
3.1 Silencingthe Audible Alarm 21
3.2 Starting-up the UPS 21
3.3 Transferring to Battery Mode 22
3.4 Transferring from Normal to Bypass Mode 22
3.5 Transferring from Bypass to Normal Mode 22
3.6 Shutting-down the UPS Completely 22
3.7 Remote Emergency Power-off (REPO) 22
4 Operation and Display Panel 23
4.1 LED Indicators 25
Vertiv | Liebert® GXT5™ Installer/User Guide | iii
4.2 LCD Menu and Screens 25
4.2.1 Start-up and Flow Screens 25
4.2.2 Main Menu 26
4.3 Editing Display and Operation Settings 41
4.3.1 Changing the Password 41
4.3.2 Selecting the Display Language 42
4.3.3 Setting the Date and Time 42
5 Maintenance 43
5.1 Replacing Batteries 43
5.2 Charging Batteries 45
5.3 Checking UPS Operation 46
5.4 Cleaning the UPS 46
6 Troubleshooting 47
6.1 Symptoms that Require Troubleshooting 47
6.2 Audible Alarm (Buzzer) 47
6.2.1 Faults 47
6.3 Troubleshooting UPS Issues 48
7 Specifications 49
7.1 Battery Run Times 54
Appendices 57
Appendix A: Technical Support 57
Vertiv | Liebert® GXT5™ Installer/User Guide | iv
IMPORTANT SAFETY INFORMATION
IMPORTANT! This manual contains important safety instructions that must be followed during the
installation and maintenance of the UPS and batteries. Read this manual thoroughly and the safety and
regulatory information, available at https://www.vertivco.com/ComplianceRegulatoryInfo, before
attempting to install, connect to supply, or operate this UPS.
1
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1 GXT5 DESCRIPTION
The Liebert® GXT5 is a compact, online uninterruptible power system (UPS) that continuously conditions
and regulates its output voltage. The Liebert® GXT5 supplies microcomputers and other sensitive
equipment with clean sine-wave input power.
Upon generation, AC power is clean and stable. However, during transmission and distribution it is subject
to voltage sags, spikes, and complete failure that may interrupt computer operations, cause data loss, and
damage equipment.
The Liebert® GXT5 protects equipment from these disturbances. The Liebert® GXT5 continuously
charges its batteries from the utility power, enabling it to supply power to connected loads, even when the
mains fail.
1.1 UPS Features and Available Models
The GXT5 includes the following features. Table 1.1 below, lists the available models and power ratings.
•Enhanced load capacity with an output power factor of 1.
•Input power factor greater than 0.99
•Optional tower or rack installation to meet varying installation requirements.
•Adapts to areas with unstable power-mains supply via high-frequency double-conversion
topology structure, with high input-power factor, wide input-voltage range, and output
immune to grid interference.
•Full digital-control platform and hardware-design platform adapts to unstable mains supply
and load impact
•Programmable terminals with cascade protection protect key devices when load is heavy.
•Operation and display panel with model-specific color LCD offers simple configuration and
control of the UPS.
•ECO power-supply mode and smart-sleep mode help you save the maximum amount of energy.
MODEL NUMBER NOMINAL POWER RATING
GXT5-500LVRT2UXL 500VA/500W
GXT5-750LVRT2UXL 750VA/750W
GXT5-1000LVRT2UXL 1000VA/1000W
GXT5-1500LVRT2UXL 1500VA/1350W
GXT5-2000LVRT2UXL 2000VA/1800W
GXT5-3000LVRT2UXL 3000VA/2700W
Table 1.1 UPS Models and Power Ratings
1 GXT5 Description 3
1.2 Front Panels
The various GXT5 models have the same general appearance, with the main difference being the
receptacle types on the rear panel.
Figure 1.1 Front View
1.3 Rear Panels
The following figures detail the rear-panel features for each GXT5 model.
Figure 1.2 GXT5-500/750/1000/1500LVRT2UXL Rear Panel
ITEM DESCRIPTION
1 Liebert® IntelliSlot™ port
2 USB port
3 RS-485 port
4 External-battery connector
5 Non-programmable output receptacles, IEC-60906-1 15-A
6 Programmable output receptacles, IEC-60906-1 15-A
7 Input circuit breaker
8 Input-power plug and cable, IEC-60906-1 15-A
9 RS-232 port
10 Terminal-block communication connectors
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Figure 1.3 GXT5-2000LVRT2UXL Rear Panel
ITEM DESCRIPTION
1 Liebert® IntelliSlot™ port
2 USB port
3 RS-485 port
4 External-battery connector
5 Non-programmable output receptacles, IEC-60906-1 20-A
6 Programmable output receptacles
7 Input circuit breaker
8 Input-power plug and cable, L5-20P
9 RS-232 port
10 Terminal-block communication connectors
11 Output-power plug and cable, L5-20R
1 GXT5 Description 5
Figure 1.4 GXT5-3000LVRT2UXL Rear Panel
ITEM DESCRIPTION
1 Liebert® IntelliSlot™ port
2 USB port
3 RS-485 port
4 External-battery connector
5 Non-programmable output receptacles, IEC-60906-1 20-A
6 Programmable output receptacles
7 Output circuit breakers
8 Input-power plug and cable, L5-30P
9 RS-232 port
10 Terminal-block communication connectors
11 Output-power plug and cable, L5-30R
12 Input circuit breaker
13 Cooling fan
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1.4 Battery Cabinet
Optional battery cabinets are available for the UPS, and include a single battery-connector cable. Up to 10
battery cabinets may be connected in parallel to the UPS, and up to 6 can be detected using EBC-
detection. See External Battery Cabinet Specifications on page53, for the cabinet specifications. For
approximate battery run times with additional EBCs, see Battery Run Times on page54. See Installing
External Battery Cabinets on page12, to connect the cabinets.
Figure 1.5 Battery Cabinet
ITEM. DESCRIPTION
1 Battery connectors
2 Isolation breaker
1.5 Major Internal Components and Operating Principle
Figure 1.6 on the next page, shows the UPSoperating principle. Table 1.2 on page9, describes the
function of the major components in the UPS.
NOTE: Figure 1.6 on the next page, is one example of basic operation.
1 GXT5 Description 7
Figure 1.6 Basic Operating Principle Diagram
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ITEM COMPONENT OPERATION/FUNCTION
1
Transient
Voltage Surge
Suppression
(TVSS) and
EMI/RFI Filters
Provide surge protection. Filter electromagnetic interference (EMI) and radio frequency interference
(RFI). Minimize surges or interference present in the utility power and protect devices connected on the
same branch as the UPS.
2
Rectifier/Power
Factor
Correction
(PFC) Circuit
In normaloperation, converts utility AC power to regulated DC power for use by the inverter while
ensuring that the wave shape of the input current used by the UPS is near ideal. Extracting this sine-wave
input current ensures efficient use of utility power and reduces reflected harmonic distortion making
cleaner power available to devices that are not protected by the UPS.
3 Batteries
Valve-regulated, non-spillable, lead-acid batteries.
NOTE: To maintain battery design life, operate the UPS in an ambient temperature of 59°F to 77°F
(15°C to 25°C).
4DC-to-DC
Converter
Raises the DC voltage from the battery to the optimum operating voltage for the inverter. This allows the
inverter to operate continuously at its optimum efficiency and voltage, thus increasing reliability.
5 Inverter
In normal operation, inverts the DC output of the PFC circuit into precise, regulated sine-wave AC power.
When utility power fails, the inverter receives DC power from the DC-to-DC converter. In either
operating mode, the UPS inverter remains on-line, generating clean, precise, regulated AC-output
power.
6Dynamic
Internal Bypass
In the unlikely event of UPS failure such as overload or over-temperature, automatically transfers the
connected load to bypass.
To manually transfer the connected load from inverter to bypass, see Transferring from Normal to
Bypass Mode on page22.
7 EMI/RFI Filters Filter electromagnetic interference (EMI) and radio frequency interference (RFI). Minimize interference
present in the utility power and protect devices connected on the same branch as the UPS.
8 Outlet group Programmable output receptacles.
9 Outlet group General output receptacles.
10 Outlet group General output receptacles on 2,000- and 3,000-VA models only.
Table 1.2 Major Components
1.6 UPS States and Operating Modes
NOTE: See LED Indicators on page25, for description of the run-indicator and alarm-indicator LEDs
mentioned in this section.
1.6.1 Normal Mode
When utility power is normal, Normal mode employs the rectifier and inverter to provide voltage- and
frequency-stabilized power to the load. The charger charges the battery in normal mode. On the front-
panel display, the run-indicator (green)is On, the alarm indicator is OFF, and the buzzer is silent.
1 GXT5 Description 9
1.6.2 Bypass Mode
Bypass mode supplies power to the load from the bypass source (utility power) if an overload or fault
occurs during normal operation. On the front-panel display, the run indicator (green) is On, the alarm
indicator (yellow)is On, and the buzzer beeps once each seconds. The LCD "Current" screen displays "On
Bypass."
NOTE: If utility power fails or if the utility voltage goes outside of the permissible range during bypass-
mode operation, the UPS shuts down and no output is supplied to the load.
1.6.3 Battery Mode
Battery mode supplies battery power to the load if utility power fails or if the utility voltage goes outside of
the permissible range. On the front-panel display, the run indicator (green) is On, the alarm indicator
(yellow)is On, and the buzzer beeps once each second. The LCD "Current" screen displays "On Battery."
NOTE: The batteries are fully-charged before shipment. However, transportation and storage
inevitably cause some loss of capacity. To ensure adequate back-up time, charge the batteries for at-
least 8 hours before first start-up.
NOTE: If utility power fails and the batteries are charged, you may cold-start the UPS in battery mode
and use battery power to extend system availability for a time.
NOTE: Powering-off the UPS when it is in battery mode results in loss of output power to the
connected load.
1.6.4 Frequency Converter Mode
All models of the GXT5 are capable of frequency conversion. Frequency Conversion Mode can be selected
using the configuration program. Allowable frequency operating modes include:
•Auto Sensing - 50 Hz or 60Hz – Bypass Enabled
•Auto Sensing - 50 Hz or 60Hz – Bypass Disabled
•Frequency Converter - 50 Hz – Bypass Disabled
•Frequency Converter - 60Hz – Bypass Disabled
NOTE: The default for all models of the Liebert® GXT5 is “Auto Sensing - 50 Hz or 60Hz – Bypass
Enabled.”
1.6.5 ECO Mode
The energy-saving ECO mode reduces power consumption by powering the load via bypass if the bypass
voltage is normal or by powering the load via the inverter when the bypass voltage is abnormal. You can
use ECOmode to power equipment that is not sensitive to power-grid quality to via bypass and reduce
power consumption.
NOTE: During Eco mode, if a bypass-failure or abnormal-bypass-voltage notification appears when the
output is not overloaded, the UPS will transfer to Normal Mode. However, if a notification showing
bypass failure or abnormal bypass voltage appears when the output is overloaded, the UPS will shut
down the bypass.
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2 INSTALLATION
Do not start the UPS until after the installation is finished.
WARNING! Risk of electrical shock. Can cause equipment damage, injury and death. Before
beginning installation, verify that all external overcurrent protection devices are open (Off), and
that they are locked-out and tagged appropriately to prevent activation during the installation,
verify with a voltmeter that power is Off and wear appropriate, OSHA-approved personal
protective equipment (PPE) per NFPA 70E. Failure to comply can cause serious injury or death.
Before proceeding with installation, read all instructions. Follow all local codes.
2.1 Unpacking and Inspection
Unpack the UPS and conduct the following checks:
•Inspect the UPS for shipping damage. If any shipping damage is found, report it to the carrier
and your local Vertiv representative immediately.
•Check the accessories included against the packing list. If there is any discrepancy, contact
your local Vertiv representative immediately.
CAUTION: The UPS is heavy (see Specifications on page49, for the weight). Take proper
precautions when lifting or moving the unit.
2.2 Pre-installation Preparation
•Install the UPS indoors in a controlled environment, where it cannot be accidentally turned Off.
The installation environment should meet the specifications listed in Specifications on
page49.
•Place the UPS in an area of unrestricted air-flow around the unit, away from water, flammable
liquids, gases, corrosives, and conductive contaminants. Avoid direct sunlight
NOTE: Operating the UPS in temperatures above 77°F (25°C) reduces battery life.
2.2.1 Installation Clearances
Maintain at least 4in.(100mm) clearance in the front and rear of the UPS. Do not obstruct the air inlets on
the front panel and rear panel of the UPS. Blocking the air inlets reduces ventilation and heat dissipation,
shortening the service life of the unit.
2.3 Installing the UPS
The UPS may be installed as a tower or in a rack, depending on available space and use considerations.
Determine the type of installation and follow the appropriate instructions. See Tower Installation on the
next page or Rack Installation on the next page.
NOTE: When installing the UPS or making input and output connections, comply with all relevant
safety codes and standards
2 Installation 11
2.3.1 Tower Installation
To install the UPS as a tower:
1. Take the support bases out of the accessories box.
Figure 2.1 Support bases
NO. DESCRIPTION
1 Support bases
2
Spacers with connectors
NOTE: Three spacers are shown here. However, the number of spacers varies depending on your UPS
model and the number of battery cabinets in your system.
2. If optional, Liebert® external battery cabinets will be connected, take out the spacers shipped
with the battery cabinet.
3. Connect the spacers and the support bases as shown in Figure 2.1 above. Each GXT5 requires
2support bases, one in the front and one in the rear.
4. Place the GXT5 and any battery cabinets on the 2support bases.
2.3.2 Rack Installation
When installed in a rack enclosure, the GXT5 UPS and external battery cabinets (EBC) must be supported
by a shelf or rack-mount rails. Because different rack-mount options install differently, refer to the
installation instructions provided with the rack-mount kit.
CAUTION: The GXT5 is heavy. The UPS must be installed as near the bottom of a rack as
possible. If placed too high, it can make the rack top-heavy and prone to tipping over. For unit
weights, see Specifications on page49.
2.4 Installing External Battery Cabinets
Optional, external battery cabinets (EBC) may be connected in parallel to the UPS to provide additional
battery run time. For approximate battery run times with additional EBCs, see Battery Run Times on
page54.
External battery cabinets are placed on one side of the UPS in a tower configuration or stacked beneath
the UPS in a rack configuration. Up to 10 EBCs may be connected to the UPS, and up to 6 may be
detected using EBC-detection.
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WARNING! Risk of electric shock. Can cause injury or death. Disconnect all local and remote
electric power supplies before working with the UPS. Ensure that the unit is shut down and
power has been disconnected before beginning any maintenance.
CAUTION: The external battery cabinet(s) are heavy, see Table 7.3 on page53. Take proper
precautions when lifting them.
To install the EBC(s):
1. Inspect the EBC for freight damage. Report damage to the carrier and your local dealer or
Vertiv representative.
2. For tower installation:
•An additional set of support-base extensions ships with each EBC.
•See the steps in Tower Installation on the previous page, to connect the support
extenders and install the bases.
– or –
For rack installation:
•Rack-mount hardware ships with the EBC.
•Refer to the instructions included with the rack-mount kit to install.
NOTE: Optional slide rails and securing hardware are sold separately. Please contact your Vertiv
representative for options and Vertiv Technical Support for assistance.
3. Verify that the EBC breaker is in the "Off" position.
4. Connect the supplied EBC cable(s) to the rear of the cabinet, then to the rear of the UPS, see
Figure 2.2 on the next page.
5. Turn the EBC breaker to the "On" position.
6. Verify the circuit breaker on the EBC is in the "On" position.
The additional back-up run time is enabled.
NOTE: When removing an EBC, turn off the circuit breaker on the rear of the cabinet before
disconnecting the cable.
NOTE: If shipping or storing the UPS for an extended time, disconnect the EBC(s) minimize stand-by
current drain on the batteries and help maintain design life.
2 Installation 13
2.5 Connecting AC Input Power
Ensure that all the loads are turned Off. Prepare an input power supply that is properly protected by a
circuit breaker in accordance with national and local electrical codes. The wall receptacle must be
grounded. We recommend installing an upstream circuit breaker of the same series as the input circuit
breaker of the GXT5.
Table 2.1 below, lists the specifications of the input circuit breaker on the rear panel by UPS model
MODEL RATED CIRCUIT BREAKER
GXT5-500LVRT2UXL 12A
GXT5-750LVRT2UXL 12A
GXT5-1000LVRT2UXL 12A
GXT5-1500LVRT2UXL 15A
GXT5-2000LVRT2UXL 20A
GXT5-3000LVRT2UXL 30A
Table 2.1 Input circuit breaker
specifications
To connect AC-input power, plug the input plug of the UPS into the input-power connection.
NOTE: If the input plug will serve as the disconnecting device, the wall socket/outlet must be near the
UPS and must be easily accessible, per the National Electric Code/NFPA 70 requirements.
2.6 Connecting Loads
500-VA to 1500-VA models have five groups of outlets:
•One group is not programmable (always On).
•Four groups are controlled with programmed responses or an SNMP network.
2000-VA and 3000-VA models have six groups of outlets:
•Two groups are not programmable (always On).
•Four groups are controlled with programmed responses or an SNMP network.
NOTE: When connecting load, verify that the equipment is plugged into the appropriate outlets if any
of the outlets will be controlled.
NOTE: Do not overload any output receptacle. Output cable length should not exceed 10m (32.8ft).
To connect equipment, plug equipment into the appropriate output receptacles on the rear of the UPS,
see the appropriate figure for your model in Rear Panels on page4.
2.7 Communication Connections
The UPS offers several communication interfaces and ports.
NOTE: We recommend that signal-cable lengths be less than 10ft(3m), and are kept away from power
cabling.
2 Installation 15
2.7.1 Connecting IntelliSlot Communication
The IntelliSlot ports accepts two optional cards:
The Liebert® IntelliSlot™ Relay card (IS-RELAY) card provides dry-contact relay output for custom-wired
applications.
The Liebert® IntelliSlot™ Unity card (RDU101) provides SNMP monitoring of the UPS across the network
and/or building management system and lets you monitor external temperature, humidity and contact-
closure inputs using external sensors.
See the appropriate figure for your model in Rear Panels on page4, for the location of the card port.
To install an IntelliSlot Card:
1. Remove the screws from the slot cover plate and remove the plate.
2. Insert the card into the slot, and secure with the screws that held the cover plate.
To make connections to the card, refer to the Installer/User Guide for the appropriate IntelliSlot card
available at www.Vertiv.com.
2.7.2 Connecting to the Dry-contact Port
The UPS includes a dry-contact port. See the appropriate figure for your model in Rear Panels on page4,
for the location of the port. Figure 2.3 below, shows the ports and Table 2.2 on the facing page,
describes each port.
The I/O dry contact port capacity is 125Vdc, 0.5A; 30Vdc, 1A
Figure 2.3 Dry-contact Port and Pin Layout
NOTE: Pins 7 and 8 are shorted before delivery.
NOTE: The emergency power-off (EPO) action of the UPS closes the rectifier, inverter and static
bypass, but it cannot disconnect the UPS mains input inside. To completely disconnect the UPS,
disconnect the upstream input circuit breaker when generating the EPO. For details on
REPOconnection and operation, see Connecting a Remote Emergency Power-off (REPO) Switch on
the facing page.
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PORT
NO.
PORT
NAME
PIN
NO. PIN NAME DESCRIPTION
1 Input 1
1
Disable/Battery mode
shutdown/Any mode
shutdown (Remote Comms
Shutdown)
Default: Disable, can be set via the LCD settings page. User can choose
dry contact as NO/NC. when NO, Pin 1 and Pin 2 are shorted, the
function is active. when NC, Pin 1 and Pin 2 are open, the function is
active.
2 Signal Ground Signal Ground
2 Input 2
3
Disable/Battery mode
shutdown/Any mode
shutdown (Remote Comms
Shutdown)
Default: Disable, can be set via the LCD settings page. User can choose
dry contact as NO/NC. when NO, Pin 1 and Pin 2 are shorted, the
function is active. when NC, Pin 1 and Pin 2 are open, the function is
active.
4 Signal Ground Signal Ground
3Battery
Detection
5 EBC Detection
Default: Normally-Open (NO), automatically detects number of external-
battery cabinets when pins 5 and 6 are connected to the detection port,
see Installing External Battery Cabinets on page12.
6 EBC Detection
Default: Normally-Open (NO), automatically detects number of external-
battery cabinets when pins 5 and 6 are connected to the detection port,
see Installing External Battery Cabinets on page12.
REPO REPO
Input
7 +5V REPO power supply, 5-Vdc 100-mA
8 REPO Coil -NC
NC, activated when Pin 7 and Pin 8 is open
NOTE: For details on REPOconnection and operation, see
Connecting a Remote Emergency Power-off (REPO) Switch below.
5 Output 5
9Low Battery/Onbattery/
Onbypass/UPSfault
Default: Low battery, can be set via the LCD settings page. When the
system has afault, short Pin 9 and Pin 10
10 Signal Ground Signal Ground
6 Output 6
11 Low Battery/Onbattery/
Onbypass/UPSfault
Default: UPS fault, can be set via the LCD settings page. When the
system has afault, short Pin 11 and Pin 12
12 Signal Ground Signal Ground
Table 2.2 Dry-contact Connection and Pin-out Descriptions
2.7.3 Connecting a Remote Emergency Power-off (REPO) Switch
The UPS includes an EPO connection in the dry-contact port. See the appropriate figure for your model in
Rear Panels on page4, for the location of the port.
UPS ships with a REPO jumper installed, allowing the UPS to operate as a normally-closed switch system
(fail-safe). Opening the circuit disables the UPS. To connect a REPOswitch that opens the circuit to shut
down the rectifier and inverter and power-off the UPS, use a cable from the remote switch to plug into the
REPO-port on the UPS.
In normal conditions, the REPO switch cannot cut off the UPS input power. When the REPO switch trips,
the UPS generates an alarm and immediately cuts-off output power. When the emergency condition is
resolved, the UPS will not return to normal operation until you reset the REPO switch and manually power-
on the UPS.
2 Installation 17
To make the cable for the REPO connection:
Figure 2.4 below, shows the cable required to make the connection. We recommend using 18AWG to
22AWG (0.82mm2to 0.33mm2) copper-core cable.
1. Remove the insulation from the end of two cables.
2. Insert the stripped end into the plug terminals 1 and 2 respectively, then press down the
terminals. Make sure that the cables are secure in the plug to prevent failure because of loose
contact.
To connect a UPS to the REPO switch
CAUTION: To maintain safety (SELV) barriers and electromagnetic compatibility, signal cables
should be shielded and run separately from power cables.
1. Connect one end of the cable to the remote switch, see Figure 2.4 below.
2. Remove the factory-installed jumper from pins 7 and 8 of the dry-contact port on the UPS
3. Connect the plug to pins 7 and 8.
Figure 2.4 Cable/Plug for Connecting REPOswitch to UPS REPO port
ITEM DESCRIPTION
1 Terminal 1
2 Terminal 2
3 Plug (connects to REPO port on UPS)
4 REPO switch
2.7.4 Connecting a USB Cable
The UPS includes a USB connector. See the appropriate figure for your model in Rear Panels on page4,
for the location of the port.
The standard, B-type USB port connects the UPS to a network server or other computer system.
The USB port supports HID/CDC protocol. The CDC protocol is reserved for service software.
2.7.5 Connecting CLI Communication Cables
The UPS supports the Vertiv command-line interface for operation with ACS and other third-party
monitoring protocols. The RJ-45 port is used for CLI connection. See the appropriate figure for your model
in Rear Panels on page4, for the location of the port. The pin-out, described in Table 2.3 on the facing
page, is consistent with the ACS pin-out.
Vertiv | Liebert® GXT5™ Installer/User Guide
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PIN SIGNAL DIRECTION
1 NC —
2 NC —
3 TXD O
4 GND —
5 NC —
6 RXD |
7 NC —
8 NC —
Table 2.3 RJ-45 Port Pin-out
2.7.6 Connecting Sensors to the Control Port
The UPS supports the Vertiv temperature and temperature/humidity sensors. The RJ-45 port is used for
sensor connection. See the appropriate figure for your model in Rear Panels on page4, for the location of
the port.
When connected, the sensor address must be 1to20.
The GXT5 supports two sensors:
•Liebert® IRM-S01T
•Liebert® IRM-S02TH
2 Installation 19
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3 OPERATING THE UPS
WARNING! Risk of electric shock. Can cause injury or death. Hazardous mains and/or battery
voltage exists behind the protective cover No user accessible parts are located behind the
protective covers that require a tool for removal. Only qualified service personnel are
authorized to remove such covers. If maintenance for rack is needed, notice that the neutral
line is live.
3.1 Silencingthe Audible Alarm
The audible alarm may sound during UPS operation. To silence the alarm, press and hold the ESC button
for 2seconds. The button is located on the front-panel display, see Operation and Display Panel on
page23.
3.2 Starting-up the UPS
IMPORTANT! Do not start the UPS until after the installation is finished, the system is commissioned
by an authorized engineer, and the external input circuit breakers are closed.
CAUTION: Starting the UPS applies mains/utility power to the output terminals. Make sure that
the load power is safe and ready to accept power. If the load is not ready, isolate the load with
the output terminal.
The UPS starts in Normal Mode.
To start the UPS:
1. If included on your UPS model, make sure the maintenance-bypass switch is in the open “OFF”
position and that the guard is secured in place.
2. Ensure that the REPO connector on the rear of the unit has a jumper between pins 7-8 or that
it is properly wired to an Emergency Power- Off circuit (normally closed).
3. Make sure the breaker supplying power to the UPS is closed, and close the input breaker on
the rear of the UPS.
4. If included on your UPS model, close the bypass breaker on the rear of the UPS
5. Close all output breakers on the rear of the UPS (or in an external panel board, if used).
6. Power-on the UPS by pressing and holding the power button on the operation and display
panel until the confirmation dialog appears. Use the Up/ Down arrows to select YES, then press
Enter.
7. If this is the first-time start-up of the UPS, the Start-up Guidance wizard opens to set the basic
parameters of the UPS. Follow the prompts.
For detailed description of UPS display functions and settings, see Operation and Display Panel
on page23.
3 Operating the UPS 21
3.3 Transferring to Battery Mode
The UPS operates in Normal mode unless the mains/utility power fails or it is performing a battery self test,
then it automatically transfers to Battery mode for the back-up time available or the mains/utility power is
restored. Once input power is restored, the UPS returns to Normal mode.
NOTE: Battery back-up run times are listed in Battery Run Times on page54.
3.4 Transferring from Normal to Bypass Mode
Press and hold the power button for 2 seconds.
•If the bypass power is within normal operating range, the option to continue to Bypass mode or
turn-off the UPS displays:
a. Use the arrow buttons to select To the Bypass, and press Enter.
b. Use the arrow buttons to select No or Yes, then press Enter to confirm.
•If the bypass power is outside normal operating range, do not transfer to Bypass mode.
3.5 Transferring from Bypass to Normal Mode
Press and hold the power button for 2 seconds.
•If the UPS is operating normally, without faults, the option to continue to turn-on or turn-off the
UPS displays:
a. Use the arrow buttons to select Turn on UPS, and press Enter.
b. Use the arrow buttons to select No or Yes, then press Enter to confirm.
NOTE: The UPS automatically switches back to normal mode after an "overheated" or "overloaded"
fault is cleared and normal power is restored.
3.6 Shutting-down the UPS Completely
WARNING! Risk of electric shock. Can cause injury or death. Disconnect all local and remote
electric power supplies before working with the UPS. Ensure that the unit is shut down and
power has been disconnected before beginning any maintenance.
Transfer to Bypass mode, see Transferring from Normal to Bypass Mode above. Then, if power to the load
is not needed, open the main-input circuit breaker.
3.7 Remote Emergency Power-off (REPO)
REPO turns off the UPS in emergency conditions such as fire or flood. When an emergency occurs, the
REPO switch turns off the rectifier and inverter and stops powering the load immediately. The battery
stops charging and discharging.
To manually power-off in an emergency, disconnect the terminal connecting the REPO port on the rear of
the UPS.
If mains/utility power is present, the UPS control circuit remains active even though output power is
disabled. To remove all mains/utility power, disconnect the external main-input MCB.
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4 OPERATION AND DISPLAY PANEL
NOTE: The UPS has a gravity-sensor function that automatically rotates the LCD display depending on
tower or rack installation. See Display orientation on page32.
The operation/display panel includes LED indicators, function keys, and an LCDinterface to configure
and control UPS operation.
Figure 4.1 UPS Front-panel Display
ITEM DESCRIPTION
1 Run indicator LED, see LED Indicators on page25.
2 Alarm indicator LED, see LED Indicators on page25.
3 Power button, see Table 4.1 on the next page.
4 Menu keys, see Table 4.1 on the next page.
5 LCD panel.
4 Operation and Display Panel 23
BUTTON FUNCTION DESCRIPTION
Enter Confirm or enter selection.
Up Move to previous page, increase value, move left.
Down Move to next page, decrease value, move right.
Escape Go back.
Power Power-on the UPS, power-off the UPS, transfer to Bypass Mode.
Table 4.1 Display-panel Button Functions and Descriptions
NOTE: While the UPS is operating, the LCD will dim and display a screen saver if there is no active alarm
or user interaction for two minutes, see Figure 4.2 below. If an alarm or fault occurs or if any button is
pressed, the UPS-flow screen displays.
Figure 4.2 LCD Screen Saver
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4.1 LED Indicators
The LEDs on the front-panel display indicate operation and alarm statuses of the UPS.
NOTE: When an alarm is indicated, an alarm message is logged. on page36, describes the alarm
messages you may see. When a fault is indicated, front-panel display list the fault, which are described
in Table 6.2 on page47.
INDICATOR LED COLOR LED STATE INDICATES:
Run indicator Green
On UPS has output
Blinking Inverter is starting
Off UPS has no output
Alarm indicator
Yellow On Alarm occurs
Red On Fault occurs
None Off No alarm, no fault
Table 4.2 LED Functions
4.2 LCD Menu and Screens
The menu-driven LCD user interface lets you browse the UPS status, view operating parameters,
customize settings, control operation, and view alarm/event history. Use the function keys to navigate
through the menu, and view statuses or select settings in the screens.
4.2.1 Start-up and Flow Screens
At start-up, the UPS executes a system test and displays the Vertiv logo screen for about 10 seconds,
shown in Figure 4.1 on page23. After the test completes, an overview screen shows status information,
the active (green) power path, and the non-working power path (gray).
NOTE: Figure 4.3 below, is an example flow screen and does not reflect the actual values that you may
see on your unit.
Figure 4.3 UPS Flow Screen
4 Operation and Display Panel 25
4.2.2 Main Menu
To access the main menu, press Enter while at the flow screen. Table 4.3 below, describes the menu
options, and Figure 4.4 below, describes the display.
Use the arrow buttons to select the sub-menu options, and press Enter to open the sub menu. Press ESC
to return to the flow.
SUB MENU DESCRIPTION
Status Voltage, current, frequency, and parameters for UPS components, see Status Screen on the facing page.
Settings Display and system parameter settings, see Settings Submenu on page30.
Control UPS controls, see Control Screen on page35.
Log Current alarms and event history, see Log Screen on page36.
About Product and network information, see About Screen on page40.
Maintenance Service-only, service-password protected page for use only by Vertiv service representatives.
Table 4.3 Menu Options
Figure 4.4 Main Menu
ITEM DESCRIPTION
1 ECO-mode indicator
2 Programmable-outlet indicator
3 Ambient temperature and humidity. Only displays when sensors are connected.
4 Date and time
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Status Screen
The status screen displays voltages, currents, frequencies, and parameters on individual tabs for input,
bypass, battery, output, and load status.
To view the UPS status information:
1. At the main menu, select the Status icon, and press Enter.
2. Use the arrow buttons to move the cursor left/right and select a tab, then press Enter to
display the status information for the selected tab.
Figure 4.5 Status-screen tabs
ITEM DESCRIPTION
1 Screen tabs with Input tab selected.
NOTE: Multiple phases are shown in multiple columns. For example, a unit with 3-phase input will
display 3 columns of status data.
Input statuses
L-N voltage(V)
Line-neutral voltage of input power.
L-N current(A)
Line-neutral current of input power.
Frequency (Hz)
Frequency of input of input power.
Power factor
Power factor of the input power.
4 Operation and Display Panel 27
Energy (kWh)
Input power.
Input black count
Count of input voltage lost.
Input brown count
Count of PFC overload to battery.
Bypass status options
L-N voltage(V)
Line-neutral voltage of bypass power.
Frequency (Hz)
Frequency of bypass power.
Battery status options
Battery status
Current battery state: charging, discharging, or fully-charged.
Battery voltage (V)
Voltage of battery power.
Battery current (A)
Current of battery power.
Backup time(Min)
Amount of back-up time remaining for battery.
Remaining capacity(%)
Percent of capacity remaining for battery.
Discharge count
Number of discharges for the battery module.
Total discharge time(Min)
Number of minutes until battery is fully discharged.
Batt running time(Day)
Number of days the batteries have been in operation.
Battery replacement time
Date of last time battery was replaced.
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External battery cabinet group No.
Number of external battery cabinets connected.
Battery average temp(°C)
Average temperature of the battery.
Battery highest temp(°C)
Highest temperature battery has reached.
Battery lowest temp(°C)
Lowest temperature battery has reached.
Output status options
L-N voltage(V)
Line-neutral voltage of output power.
L-N current(A)
Line-neutral current of output power.
Frequency (Hz)
Frequency of output power.
Energy (kWh)
Output power
Load status options
Sout(kVA)
Apparent output power.
Pout(kVA)
Active output power.
Power factor
Power factor of output power.
Load percent(%)
Percentage of recent power rated to output power.
4 Operation and Display Panel 29
Settings Submenu
The settings screen consists of tabs that list UPS settings for configuration and adjusting parameters
with tabs for:
•Output
•Battery
•Monitor
•System
NOTE: Do not change parameter settings or reset to factory defaults when powering-off the UPS.
To modify UPSsettings:
1. At the main menu, select the Settings icon, and press Enter.
NOTE: To adjust the settings, you must enter a password. See Editing Display and Operation Settings
on page41, for details on entering the password and editing the setting parameters.
2. Use the arrow buttons to move the cursor left/right and select a tab, then press Enter to
display the parameter list for the selected tab.
Output parameter options
Voltage selection
Selects the default output voltage.
Startup on bypass
Whenenabled, the UPS starts in Bypass mode then transfers to Normal mode. When disabled, the
UPS starts in Normal mode.
Frequency selection
Selects the frequency of the output. Options are:
•Auto, Bypass enabled = Automatically detects frequency of utility/mains power and sets the
nominal frequency to match and bypass mode is enabled. Typical operating mode.
•Auto, Bypass disabled = Automatically detects frequency of utility/mains power and sets the
nominal frequency to match and bypass mode is disabled.
•Frequency converter 50Hz = Bypass mode is disabled and the UPSprovides 50-Hz output
from any qualified utility/mains power.
•Frequency converter 60Hz = Bypass mode is disabled and the UPSprovides 60-Hz output
from any qualified utility/mains power.
Bypass voltage upper limit
Percentage that the input voltage may be above the selected output voltage setting and remain in
Bypass mode.
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Bypass voltage lower limit
Percentage that the input voltage may be below the selected output voltage setting and remain in
Bypass mode.
Run mode
Selects Normal or ECO operation for the UPS. Options are:
•Normal = Connected load is always powered through the UPS inverter. ECO mode is disabled.
•ECO mode = ECOmode is enabled. The UPS inverter is bypassed, and the connected load is
powered by utility/mains power within the selected ECOvoltage and frequency tolerances.
ECOvoltage range
Percentage that the input voltage may be above or below the selected output voltage setting and
remain in ECO mode.
ECOfrequency range
Amount that the input frequency (Hz)may be above or below the selected frequency setting and
remain in ECO mode.
ECO requalification time
To ensure the stability of the utility/mains power, this is the length of time that the UPS requires
after the input-power voltage and frequency tolerances are met before switching to ECO-mode
operation.
Battery parameter options
External battery AH
Sets the Amp-hour.
External battery cabinet group No.
Sets the number of external battery cabinets.
Low battery time
Sounds an alarm when the selected amount of time remaining for the UPS to operate in Battery
mode is met.
Battery periodic test enable
Enables/Disables automatic battery self test.
Batt. note duration (months)
Sets the duration of the notice to replace the batteries.
Dischg protect time
Sets the discharge protection time.
Equal charge enable
Enable/Disabels equal-charge mode.
4 Operation and Display Panel 31
Max chg curr
Sets the maximum charge current.
Temp compensation
Enables/Disables temperature compensation.
Replace battery
Activates newly-installed battery packs after replacement.
Monitor settings options
Language
Selects the language of the display, see Selecting the Display Language on page42. Options are:
•English
•French
•Portuguese
•Spanish
•Chinese
•German
•Japanese
•Russian
Date
Selects the current date for the UPS display, YYYY-MM-DD.
Time
Select the current time for the UPSdisplay, HH:MM:SS.
Display orientation
Selects the orientation of the display for use in rack or tower configuration. Options are:
•Auto-rotate = Automatically rotates based on the detected orientation of the UPS.
•Horizontal
•Vertical
Audible alarm
Enables/Disables the audible alarm of the UPS.
Change settings password
Opens the dialog to change the password used to access and update the UPS parameter settings,
see Changing the Password on page41.
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System parameter options
Auto restart
Enables/Disables automatic restart of the UPS when input power is restored after a complete shut-
down of the UPS system.
Auto restart delay
Length of time to elapse before an automatic restart after input power is restored.
Guaranteed shutdown
Enables/Disables continued shutdown of the UPS system after the Low Battery alarm threshold is
reached, even if input power is restored during this time.
Start with no battery
Enables/Disables UPS start-up when batteries are fully depleted.
Remote control
Enables/Disables remote control of the UPS.
Any mode shutdown auto restart enable
Enables/Disables any-mode shut-down auto-restart function.
Output contact NO/NC
Selects the state of the dry-contact output, normally-open or normally-closed.
Input contact NO/NC
Selects the state of the dry-contact input, normally-open or normally-closed.
Dry contact 5 (Output)
Selects the output of dry-contact 5. Options are:
•Low battery
•On bypass
•On battery
•UPS fault
Dry contact 6 (Output)
Selects the output of dry-contact 6. Options are:
•Low battery
•On bypass
•On battery
•UPS fault
4 Operation and Display Panel 33
Dry contact 1 (Input)
Selects the input of dry-contact 1. Options are:
•Disable
•Battery mode shutdown
•Any mode shutdown
Dry contact 2 (Input)
Selects the input of dry-contact 2. Options are:
•Disable
•Battery mode shutdown
•Any mode shutdown
Sleep mode
Enables/Disables sleep mode.
ITsystem compatibility
Enables/Disables the neutral back-feed relay on battery mode.
Outlet parameter options
Apply the same settings as Outlet1
Applies the settings for another outlet to this outlet. This lets you set the parameters for a single
outlet and apply identical settings to multiple outlets at once.
Turn on outlet
Turns-on the outlet.
Turn on delay
Length of time to elapse before outlet turns on after UPS start-up.
Turn off when UPS overload on battery
Enables/Disables turning-off the outlet if the UPS is overloaded.
Outlet settings based on discharging time
Threshold of turning off the outlet
Length of time that the batteries discharge before turning off the outlet.
Turn on when power returns for
Length of time to elapse after input power returns before turning on the outlet.
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Outlet settings based on backup time
Threshold of turning off the outlet
Amount of back-up time remaining to turn off the outlet.
Turn on when power returns for
Length of time to elapse after input power returns before turning on the outlet.
Outlet settings based on capacity
Threshold of turning off the outlet
Percent capacity remaining to turn off the outlet.
Turn on when power returns for
Length of time to elapse after input power returns before turning on the outlet.
Control Screen
The Control screen offers UPS-control options.
To adjust the UPS controls:
1. At the main menu, select the Control icon, and press Enter.
2. Use the arrow buttons to move the cursor to the option, then press Enter to selected the
control.
Figure 4.6 Control Screen
Control options
Turn on/off/to bypass
Opens the dialog to change operating modes, see Operating the UPS on page21.
4 Operation and Display Panel 35
Mute/Unmute audible alarm
Silences or un-silences the audible alarm, see Silencingthe Audible Alarm on page21.
Start/Stop battery manual test
Runs the battery self test.
Clear faults
Clears displayed faults after the issue causing the fault is resolved, see Table 6.2 on page47, for a
description of the faults.
Reset power statistics
Resets to zero the values tracked to calculate the Efficiency graph, see About Screen on page40.
Log Screen
The Log Screen offers tabs that list the current alarms and the alarm/event history. Table 4.4 below,
describes the alarm messages you may see in the logs.
To view the logs:
1. At the main menu, select the Log icon, and press Enter.
2. Use the arrow buttons to move the cursor left/right and select a tab, then press Enter to
display the log for the selected tab.
Figure 4.7 Current and History Log Tabs
MESSAGE DESCRIPTION
Aux. power fault The auxiliary power output voltage exceeds the normal range
Battery cabinet
connect
abnormal
An incorrect number of external battery cabinets are connected to the UPS.
Battery EOD Battery end of discharge.
Battery low
pre-warning
This alarm occurs when the battery reaches the EOD. After the pre-warning, the battery capacity allows two
minutes discharge at full load. The user can set the time ranging from 2 min~30 min, (2 min by default). Please
shut down the load timely
Table 4.4 Alarm Messages
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MESSAGE DESCRIPTION
Battery mode The UPS is on battery, and the inverter starts
Battery
overtemp
Battery ambient temperature too high. Check that the battery ambient temperature is higher than setting value
40 ~ 60℃(default: 50℃)
Battery
replacement
timeout
The alarm will appear when the time (Battery replaced time adds the noted time of battery replacement) later than
the current system time. When the users set the noted time of battery replacement as disabled, the alarm will not
appear.
Battery test fail The battery low voltage is detected when the battery has manual or periodical self-test. Battery replacement is
recommended
Battery test
started The battery periodic self-test and manual self-test started
Battery test
stopped The battery periodic self-test or manual self-test finished
Battery to utility
transition The UPS is powered by the mains instead of the battery
Battery voltage
abnormal
When battery is connected, the system checks that the battery voltage exceeds the normal setting range. Check
that the battery terminal voltage exceeds the normalrange
Bypass
abnormal
Maybe caused by bypass voltage and frequency outside of range, bypass power-off and incorrect bypass cables
connection.
1. Check that the bypass voltage and frequency are within the setting range.
2. Check the bypass cables connection
Bypass
abnormal in
ECO mode
ayb e caused by ECO bypass voltage and frequency outside of range, ECO bypass power-off, and incorrect ECO
bypass cables connection. Check that the ECO bypass voltage and frequency are within the setting range.
Bypass mode The UPS is on bypass
Bypass
overcurrent The bypass current exceeds the rated value.
Charger fault The charger output voltage is abnormal, and the charger will be off .
Communication
fail Internal communication is abnormal, please check the communication cables are connected correctly or not.
DC bus
abnormal
The inverter is off when DC bus voltage is faulty. The load will transfer to bypass if the bypass is available because
the bus voltage exceeds the range.
DC/DC fault The discharger is faulty, because the bus voltage exceeds the range when discharger starts or soft starts.
EOD turn off The inverter is off due to EOD. Check the mains power-off state and recover the mains in time
Fan fault At least one fan is faulty. Check that the fan is blocked or the cables connection is loosened
Faults cleared The faults have been cleared using the Settings > Controls > Clear faults option.
Guaranteed
shutdown Under forced EOD mode, the battery discharging finished, then system shuts down
Input abnormal The rectifier and charger are off due to the mains voltage and frequency exceeding normal range. Check that the
rectifier input phase voltage and frequency exceed the normal range or that the mains has power-off
Input ground Check that the PEline is well connected and that the alarm can be cleared at the display.
Table 4.4 Alarm Messages (continued)
4 Operation and Display Panel 37
MESSAGE DESCRIPTION
lost
Input phase
reversed the input live line and N line are connected incorrect
Insufficient
capacity to
start
The UPS is on bypass,UPS get the command of start, the system load capacity is larger than 105% rated . the
prompt will appear
Inverter fault The inverter is off when the inverter output voltage and current exceed the setting range. If bypass is available, the
UPS will transfer to bypass mode, otherwise the system will power off
Inverter
overload
Inverter load capacity is larger than the rated value, overload delay time is up, inverter shuts down. If bypass is
available, the system will transfer to the bypass mode, otherwise the output is failure. Check that the actual inverter
load capacity, if overloaded, just reduce the load capacity, and the system will transfer to the inverter mode after
five seconds with alarm cleared
Load off due to
output short The inverter short circuit or the bypass short circuit. Please check it
Load off due to
shutdown on
battery
Shutdown in battery mode
Manual power-
on Set power-on via LCD panel
Manual
shutdown Set shutdown via LCD panel
Manual shut off Displayed when the user shuts-down UPS output.
No battery Check the battery and battery cables connection
Operating on
inverter The UPS output state is on inverter
Output disabled The system is in standby state, and the dry contact shutdown is enabled. Check whether the shutdown dry
contact is enabled or not
Output off due
to bypass
abnormal
The bypass is abnormal, and the bypass is in stand-by mode. Check that the bypass input is normal
Output off due
to overload &
bypass
abnormal
The output is off due to output overload and bypass abnormal. Please check it
Output off,
voltage is not
zero
When there is no output, the system detects that the output has a voltage
Output pending Remote shutdown is enabled, and the system will be off
Output short Check that the output cables are not shorted
Output voltage
abnormal The output voltage exceeds the normalvoltage range.
Table 4.4 Alarm Messages (continued)
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MESSAGE DESCRIPTION
Rectifier fault The rectifier is faulty and off because the bus voltage exceeds the range when the rectifier starts or soft starts.
Rectifier
overload
The output power is larger than the rectifier overload point. Check that the input voltage meets the output load,
mains input 176 V ~ 100 V, the load 100% ~ 50% linear derating
Remote power-
on Remotely power on
Remote shut-
off Remotely power off
Remote
shutdown Dry contact activated at any mode shutdown
REPO Shutdown caused by the REPO terminal Normally Closed contact open
Restore factory
defaults Under UPS stand-by state, set 'Restore Factory Defaults' function via the Maintain page
Shutdown due
to overtemp
During the UPS operation, the system checks that the heat sink temperature exceeds the setting range.
If overtemperature, please check:
1. Ambient temperature too high or not
2. Dust is blocked or not
3. Fan fault or not
System fault Alarm when model configuration is incorrect. Contact Vertiv Technical support.
System
overtemp
Internal heat sink temperature too high, and the inverter is off. The alarm can only be silenced if the heat-sink
temperature is lower than the alarm setting. The system can automatically start after overtemperature fault is
solved.
If overtemperature, please check:
1. Ambient temperature too high or not
2. Dust is blocked or not
3. Fan fault or not
Turn off
programmable
outlet
The programmable-outlet status changed from "Turn On" to "Turn Off"
Turn on fail The UPSdoes not start because there is no mains/utility power or it is greater than the voltage required to supply
the full load. Check the AC input power.
Turn on
programmable
outlet.
The programmable-outlet status changed from "Turn Off" to "Turn On."
UPS has no
output Both Inverter and Bypass provide no power supply.
UPS is out of
service The UPS is out of service.
Table 4.4 Alarm Messages (continued)
4 Operation and Display Panel 39
About Screen
The About screen offers tabs that list information about the product and the network. The Efficiency tab
shows a chart of battery efficiency versus capacity. The Battery age tab show a chart of SOHpercentage
versus battery age in years.
To view the product and network information:
1. At the main menu, select the About icon, and press Enter.
2. Use the arrow buttons to move the cursor left/right and select a tab, then press Enter to
display the information for the selected tab.
Figure 4.8 About Screen Tabs
ITEM DESCRIPTION
1
Screen tabs with Efficiency tab selected.
NOTE: The tab shown in the figure is an example of the graph and does not represent the actual capacity values for
your UPS model.
Product information
Product Type
UPS model number.
Serial number
UPSserial number.
Time since startup
Elapsed time since start-up of the UPS.
Boot FW version
Version of MCU boot firmware on the monitor board.
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Monitor FW version
Version of MCU application firmware on the monitor board.
DSP FW version
Version of DSP firmware on the UPS power-module control board.
4.3 Editing Display and Operation Settings
You may adjust the display settings and UPS configuration via the LCD. The display and operation
settings are password protected. The default password is 111111 (six ones).
NOTE: We recommend that you change the password to protect your system and equipment and
record the new password and store it in an accessible location for later retrieval. See Changing the
Password below.
To enter the password:
1. Press the up-arrow button to change the digit, then press the down-arrow button to move to
the next digit.
2. Repeat to select each digit, and press Enter to submit the password.
Figure 4.9 Password Prompt
4.3.1 Changing the Password
The default password is 111111 (six ones). You must use the current password to change the password.
NOTE: We recommend that you change the password from the default to protect your system and
equipment. Record the new password and store it in an accessible location for later retrieval.
1. At the main menu, select the Settings icon, and press Enter.
2. At the password prompt, use the up-arrow to select the first digit, press the down-arrow to
move to the next digit, repeat for each digit, then press Enter to access the settings.
3. Use the arrow buttons to select the Monitor tab, then press Enter.
4 Operation and Display Panel 41
4. Use the down arrow to highlight Change Settings Password, press Enter, and re-enter the
current password.
The Input new password dialog opens, see Figure 4.10 below.
5. Enter the new password, then confirm the new password.
A confirmation dialog opens to indicate a successful password change.
6. Press ESC to return to the settings or main menu.
Figure 4.10 New and Confirm Password dialogs
4.3.2 Selecting the Display Language
The LCD is multilingual. The available languages are English, French, Portuguese, Spanish, Chinese,
German, Japanese, and Russian.
To change the language:
1. At the main menu, select the Settings icon, and press Enter.
2. At the password prompt, use the up-arrow to select the first digit, press the down-arrow to
move to the next digit, repeat for each digit, then press Enter to access the settings.
3. Use the arrow buttons to select the Monitor tab, then press Enter.
4. Use the down arrow to highlight Language, then press Enter.
5. Use the up/down arrows to select the language, then press Enter.
All the LCD elements display in the selected language.
4.3.3 Setting the Date and Time
To adjust the date and time:
1. At the main menu, select the Settings icon, and press Enter.
2. At the password prompt, use the up-arrow to select the first digit, press the down-arrow to
move to the next digit, repeat for each digit, then press Enter to access the settings.
3. Use the arrow buttons to select the Monitor tab, then press Enter.
4. Use the down arrow to highlight Date or Time, then press Enter.
5. Use the up/down arrows to select the date/time, then press Enter to confirm.
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5 MAINTENANCE
WARNING! Risk of electric shock. Can cause equipment damage, injury and death. A battery
can present a risk of electrical shock and high short-circuit current.
WARNING! Risk of electric shock. Can cause injury or death. Hazardous mains and/or battery
voltage exists behind the protective cover No user accessible parts are located behind the
protective covers that require a tool for removal. Only qualified service personnel are
authorized to remove such covers. If maintenance for rack is needed, notice that the neutral
line is live.
Observe the following precautions when working on batteries:
•Remove watches, rings and other metal objects.
•Use tools with insulated handles.
•Wear rubber gloves and boots.
•Do not lay tools or metal parts on top of batteries.
•Disconnect charging source prior to connecting or disconnecting battery terminals.
•If the battery kit is damaged in any way or shows signs of leakage, contact your Vertiv
representative immediately.
•Handle, transport, and recycle batteries in accordance with local regulations.
•Determine if the battery is inadvertently grounded. If it is inadvertently grounded, remove the
source of the ground. Contact with any part of a grounded battery can result in electrical
shock. The likelihood of such shock will be reduced if grounds are removed during installation
and maintenance (applicable to a UPS and a remote battery supply not having a grounded
supply circuit).
5.1 Replacing Batteries
WARNING! Risk of electric shock. Can cause injury or death. Disconnect all local and remote
electric power supplies before working with the UPS. Ensure that the unit is shut down and
power has been disconnected before beginning any maintenance.
WARNING! Risk of electric shock and explosion. Can cause equipment damage, injury and
death. Do not dispose of the battery in a fire. The battery may explode. Do not open or damage
the battery. Released electrolyte is toxic and is harmful to skin and eyes. If electrolyte comes
into contact with the skin, wash the affected area immediately with plenty of clean water and
get medical attention.
WARNING! Risk of electric shock. Can cause equipment damage, injury and death. A battery
can present a risk of electrical shock and high short-circuit current.
5 Maintenance 43
WARNING! Risk of explosion. Can cause equipment damage, injury and death. A battery can
explode if the battery is replaced by an incorrect type. Dispose of used batteries according to
the instructions included with the battery-pack.
Read all safety cautions before proceeding. A trained user can replace the internal battery pack when the
UPS is in a restricted access location (such as a rack or server closet). To obtain the appropriate
replacement battery pack(s), refer to Table 5.1 below, and contact your local dealer or Vertiv
representative.
UPS MODEL NUMBER BATTERY PACK MODEL NUMBER QUANTITY REQUIRED
GXT5-500LVRT2UXL
GXT5-36BATKIT 1GXT5-750LVRT2UXL
GXT5-1000LVRT2UXL
GXT5-1500LVRT2UXL
GXT5-48BATKIT 1
GXT5-2000LVRT2UXL
GXT5-3000LVRT2UXL GXT5-72BATKIT 1
Table 5.1 Replacement Battery-pack Model Numbers
To replace a battery pack:
NOTE: The internal battery pack is hot-swappable. However, you must exercise caution because;
during this procedure, the load is unprotected from disturbances and power outages. Do not replace
the battery while the UPS is operating in Battery Mode. This will result in a loss of output power and will
drop the connected load.
1. Press the button on the left-front of the UPS front panel, and pull the panel open, then, loosen
and remove the screw from the battery door, see Figure 5.1 on the facing page.
2. Lay the battery door and screw aside for reassembly.
3. Grasp the battery handle, and pull out the battery pack, see Figure 5.1 on the facing page.
4. Unpack the replacement battery pack, taking care not to damage the packaging to re-use
when disposing of the old battery.
5. Compare the new and old battery pack to make sure they are the same type and model. If so,
proceed with step 6. If they are different, stop and contact your Vertiv representative, or
Technical Support, http://www.Vertiv.com/en-us/support/.
6. Line-up and slowly push-in each replacement battery pack. The battery is fully-inserted if the
battery door fits flush against the UPS.
7. Re-attach the battery door with the screw, and replace the front cover.
8. Activate the new battery pack(s) using the operating/display panel:
NOTE: The display menus and functions are described in Operation and Display Panel on page23.
•From the main menu, select Settings, then the Monitoring tab and verify that the date
and time are correct. If the date or time need correction, see Setting the Date and Time
on page42.
Vertiv | Liebert® GXT5™ Installer/User Guide
44
•Select the Battery tab, use the arrows to select Replace Battery, and press Enter.
The replaced battery packs are activated.
•Use ESC to return to the main display.
Figure 5.1 Replacing the Battery Pack
ITEM DESCRIPTION
1 Battery pack
2 Battery door
3 Front panel
5.2 Charging Batteries
The batteries are valve-regulated, non-spillable, lead acid and should be kept charged to attain their
design life. The UPS charges the batteries continuously when it is connected to the utility input power.
If the UPS will be stored for a long time, We recommend connecting the UPS to input power for at least 24
hours every 4 to 6months to ensure full recharge of the batteries.
5 Maintenance 45
5.3 Checking UPS Operation
NOTE: Operation-check procedures may interrupt power supply to the connected load.
We recommend checking the UPS operation once every 6months.
Back-up the load data before conducting the check.
1. Press the power button to check the indicators and display function.
2. Check for alarm or fault indicators on the operation/display panel.
3. Make sure that there are no audible or silenced alarms.
4. Select the Setting menu, and look at the log for alarm and fault history.
5. Check the operating mode for Normalmode. If the UPS is operating in Bypass mode, contact
Vertiv Technical Support.
6. Check to see if batteries are discharging (operating in Battery mode) and utility power is
normal. If so, contact Vertiv Technical Support.
5.4 Cleaning the UPS
WARNING! Risk of electric shock. Can cause injury or death. Disconnect all local and remote
electric power supplies before working with the UPS. Ensure that the unit is shut down and
power has been disconnected before beginning any maintenance.
WARNING! Risk of electric shock. Can cause injury or death. Hazardous mains and/or battery
voltage exists behind the protective cover No user accessible parts are located behind the
protective covers that require a tool for removal. Only qualified service personnel are
authorized to remove such covers. If maintenance for rack is needed, notice that the neutral
line is live.
The UPS requires no internal cleaning. If the outside of the UPS becomes dusty, wipe with a dry cloth. Do
not use liquid or aerosol cleaners. Do not insert any objects into the ventilation holes or other openings in
the UPS.
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6 TROUBLESHOOTING
This section indicates various UPS symptoms you may encounter and provides a troubleshooting guide in
the event the UPS develops a problem. Use the following information to determine whether external
factors caused the problem and how to remedy the situation.
6.1 Symptoms that Require Troubleshooting
The following symptoms indicate the UPS is malfunctioning:
•The relative indicators illuminate, indicating the UPS has detected a problem.
•An alarm buzzer sounds, alerting the user that the UPS requires attention.
6.2 Audible Alarm (Buzzer)
An audible alarm accompanies various events during UPS operations. Table 6.1 below, describes the
sounds and their meaning. To silence an alarm, see Silencingthe Audible Alarm on page21.
SOUND INDICATES:
Continuous beep Generated when a UPS fault appears, such as a fuse or hardware failure.
One beep every 0.5 seconds Generated when a UPS critical alarm appears, such as on inverter overload.
One beep every 1 second Generated when a UPS critical alarm appears, such as on battery low voltage.
One beep every 3.3 seconds Generated when a UPS general alarm appears.
Table 6.1 Audible-alarm Descriptions
NOTE: When an alarm is indicated, an alarm message is logged. Table 4.4 on page36, describes the
alarm messages you may see. When a fault is indicated, front-panel display list the fault, which are
described in Table 6.2 below.
6.2.1 Faults
When the fault indicator is illuminated, the LCD displays the fault. The faults are described in Table 6.2
below.
DISPLAYED FAULT CAUSE CORRECTIVE STEPS
Battery test fail The battery is bad or weak. Contact technical support.
Rectifier fault A rectifier failure occurred. Contact technical support.
Inverter overload,
Bypassovercurrent The UPS is overloaded, Bypass is over current. Reduce the load and contact technical
support.
Inverter fault The inverter is faulty. Contact technical support.
Battery aged The battery is bad or weak. Replace the battery.
Output short The output connection is short-circuited. Shut-down the equipment and contact
technical support.
DCbus fail The DCbus is faulty. Contact technical support.
Table 6.2 Description of displayed faults
6 Troubleshooting 47
DISPLAYED FAULT CAUSE CORRECTIVE STEPS
System overtemp Over-temperature condition in the UPS. The UPS will
transfer to bypass mode.
Reduce the load and contact technical
support.
Charger fault The charger is faulty. Contact technical support.
Fan fault At least one fan is faulty. Contact technical support.
DC/DC fault A DC-DC charger failure occurred. Contact technical support.
Table 6.2 Description of displayed faults (continued)
6.3 Troubleshooting UPS Issues
In the event of an issue with the UPS, refer to Table 6.3 below, to determine the cause and solution. If the
fault persists, contact Vertiv Technical Support. Visit the GXT5 product page at www.Vertiv.com for
contact information.
When reporting a UPS issue to Vertiv, include the UPS model and serial number. These are located in
several places for your ease of location:
•on the top panel (rack mount orientation)
•the left side (tower orientation)
•the rear panel
•on the front of the unit behind the front plastic bezel
•on the LCD select Main Menu > About.
PROBLEM CAUSE SOLUTION
UPS fails to
start
UPS is short-
circuited or
overloaded
Ensure UPS is Off. Disconnect all loads and ensure nothing is lodged in output receptacles.
Ensure loads are not defective or shorted internally.
Batteries are not
charged enough or
not connected
Check to ensure the internal battery is connected. If it is not, make the connection and try to
start the unit. If the battery is connected, leave the UPS connected to input power for
24hours to recharge batteries, then try to start the unit.
UPS has
reduced
battery
backup time
Batteries are not
fully charged Keep UPS plugged in continuously at least 24 hours to recharge batteries.
UPS is overloaded Check load level indicator and reduce the load on the UPS.
Batteries may not be
able to hold a full
charge due to age
Replace batteries. Contact your Vertiv representative or Vertiv TechnicalSupport for
replacement battery kit.
Table 6.3 Troubleshooting
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7 SPECIFICATIONS
MODEL: GXT5- 500LVRT2UXL 750LVRT2UXL 1000LVRT2UXL
RATING 500VA/500W 750VA/750W 1000VA/1000W
Dimensions, in. (mm)
Unit, D x W x H 15.7 x 16.9 x 3.4 (400 x 430 x 85)
Shipping, D x W x H 24.3 x 22.4 x 10.3 (617 x 570 x 262)
Weight, lb (kg)
Unit 37 (16.8)
Shipping 49.9 (22.68)
Input AC Parameters
Voltage Range (typical). 120VAC nominal, variable based on output load
90% ~ 100% loading 94 ~ 102VAC/149.5VAC
70% ~ 90% loading 77 ~ 94VAC/149.5VAC
50% ~ 70% loading 60 ~ 77VAC/149.5VAC
0% ~ 50% loading 60VAC/149.5VAC
Frequency 40Hz ~ 70Hz; auto-sensing
Input Power Cord 10-ft. (3m)attached with NEMA 5-15P plug
Output AC Parameters
Output Receptacles 5-15R x 6
Voltage 100/110/115/120/125VAC (user-configurable); ±3%
Waveform Sine wave
Utility (AC) Mode Overload > 200% for 250mS, 150–200% for 2seconds; 125–150% for for 60 seconds;
Table 7.1 UPS Specifications, 500VA to 1000 VA models
7 Specifications 49
MODEL: GXT5- 500LVRT2UXL 750LVRT2UXL 1000LVRT2UXL
RATING 500VA/500W 750VA/750W 1000VA/1000W
Battery Parameters
Type Valve-regulated, non-spillable, lead acid
Quantity x Voltage x Rating 3 x 12V x 9.0AH
Battery Mfr./Part # LEOCH/DJW12-9.0
Back-up time See Battery Run Times on page54.
Recharge time 3hours to 90% capacity after full discharge with 100% load til UPS auto-shutdown (internal
batteries only)
Environmental Requirements
Operating Temperature, °F
(°C) 32to122 (0to50)
Storage Temperature, °F (°C) –4to 140 (–20 to 60) [batteries are from 5 to 104 (–15 to 40)]
Relative Humidity 0%–95% non-condensing
Operating Elevation Up to 10,000ft (3,000m) at 77°F (25°C) without derating
Audible Noise <46dBA max. at 3ft (1m) front and sides, <43dBA max. at 3ft (1m) rear
Agency
Surge Immunity ANSIC62.41 Category B
Transportation ISTA Procedure 1A
Table 7.1 UPS Specifications, 500VA to 1000 VA models (continued)
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MODEL: GXT5- 1500LVRT2UXL 2000LVRT2UXL 3000LVRT2UXL
RATING 1500VA/ 1350W 2000VA/ 1800W 3000VA/ 2700W
Dimensions, in. (mm)
Unit, D x W x H 18.5 x 16.9 x 3.4 (470 x 430 x 85) 21.3 x 16.9 x 3.4 (540 x 430
x 85)
Shipping, D x W
x H 24.3 x 22.4 x 10.3 (617 x 570 x 262) 28.2 x 22.4 x 10.3 (717 x 570
x 262)
Weight, lb (kg)
Unit 46.2 (21) 47.5 (21.6) 66 (30)
Shipping 57.4 (26.1) 58.7 (26.7) 77.2 (35.1)
Input AC Parameters
Voltage Range
(typical). 120VAC nominal, variable based on output load
90% ~ 100%
loading 94 ~ 102VAC/149.5VAC
70% ~ 90%
loading 77 ~ 94VAC/149.5VAC
50% ~ 70%
loading 60 ~ 77VAC/149.5VAC
0% ~ 50%
loading 60VAC/149.5VAC
Frequency 40Hz ~ 70Hz; auto-sensing
Input Power
Cord
10-ft. (3m)attached
with NEMA 5-15P plug
10-ft. (3m)attached
with NEMA 5-20P plug
10-ft. (3m)attached
with NEMA 5-30P plug
Output AC Parameters
Output
Receptacles 5-15R x 6 L5-20R + 5-15/20R x 6 L5-30R + 5-15/20R x 6
Voltage 100/110/115/120/125VAC (user-configurable); ±3%
Waveform Sine wave
Utility (AC)
Mode Overload
> 200% for 250mS;
150–200% for 2seconds;
125–150% for for 50 seconds;
105 – 125% for 60seconds
> 200% for 250mS;
150–200% for 2seconds;
125–150% for for 10
seconds;
105 – 125% for 15seconds
Table 7.2 UPS Specifications, 1500VA to 3000 VA models
7 Specifications 51
MODEL: GXT5- 1500LVRT2UXL 2000LVRT2UXL 3000LVRT2UXL
RATING 1500VA/ 1350W 2000VA/ 1800W 3000VA/ 2700W
Battery Parameters
Type Valve-regulated, non-spillable, lead acid
Quantity x
Voltage x Rating 4 x 12V x 9.0AH 6 x 12V x 9.0AH
Battery
Mfr./Part # LEOCH/DJW12-9.0
Back-up time See Battery Run Times on page54.
Recharge time 4hours to 90% capacity after full discharge with 100%
load til UPS auto-shutdown (internal batteries only)
3hours to 90% capacity after full discharge with 100%
load til UPS auto-shutdown (internal batteries only)
Environmental Requirements
Operating
Temperature,
°F (°C)
32to122 (0to50)
Storage
Temperature,
°F (°C)
–4to 140 (–20 to 60) [batteries are from 5 to 104 (–15 to 40)]
Relative
Humidity 0%–95% non-condensing
Operating
Elevation Up to 10,000ft (3,000m) at 77°F (25°C) without derating
Audible Noise <46dBA max. at 3ft (1m) front and sides, <45dBA max.
at 3ft (1m) rear
<48dBA max. at 3ft (1m) front and sides, <48dBA max.
at 3ft (1m) rear
Agency
Surge Immunity ANSIC62.41 Category B
Transportation ISTA Procedure 1A
Table 7.2 UPS Specifications, 1500VA to 3000 VA models (continued)
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MODEL NUMBER: GXT5-EBC36VRT2U GXT5-EBC48VRT2U GXT5-EBC72VRT2U
USED WITH UPS MODEL: 500–1000 VA MODELS 1500–2000 VA MODELS 3000 VA MODELS
Dimensions, D x W x H, in. (mm)
Unit 14.6 x 16.9 x 3.3
(370 x 430 x 85)
19.7 x 16.9 x 3.3
(497 x 430 x 85)
23.7 x 16.9 x 3.3
(602 x 430 x 85)
Shipping 24.3 x 22.4 x 10.3
(617 x 570 x 262)
28.2 x 22.4 x 10.3
(717 x 570 x 262)
Weight, lb (kg)
Unit 49.72 (22.6) 63.36 (28.8) 90.64 (41.2)
Shipping 63.14 (28.7) 77 (35) 104.72 (47.6)
Battery Parameters
Type Valve-regulated, non-spillable, lead acid
Quantity x Voltage 2x 3 x12V x 9.0Ah 2x 4 x12V x 9.0Ah 2x 6 x12V x 9.0Ah
Battery Mfr./Part# LEOCH/DJW12-9.0
Back-up Time See Battery Run Times on the next page.
Environmental
Operating Temperature, °F(°C) 32 to 104 (0 to 40)
Storage Temperature, °F(°C) 5 to 122 (–15 to 50)
Relative Humidity 0%–95% non-condensing
Operating Elevation Up to 10,000ft (3,000m) at 104°F (40°C)
Storage Elevation 50,000ft (15,0000m) maximum
Agency
Safety UL1778 4th Edition and CSA22.2No.107.1
RFI/EMI FCC Part 15 Class A
Surge Immunity ANSIC62.41 Category B
Transportation ISTA Procedure 1A
Table 7.3 External Battery Cabinet Specifications
7 Specifications 53
7.1 Battery Run Times
NO. OF EBCS
LOAD
PERCENTAGE
OF CAPACITY
120 VAC
500 VA 750 VA 1000 VA 1500 VA 2000 VA 3000 VA
0
(UPS only)
10% 165.5 118 92.5 88 66.5 70
20% 92.5 63.5 47 42.5 30 31.5
30% 63.5 41 29 25.5 17.5 18.5
40% 47 29 20 17.5 12 12.5
50% 36.5 21.5 15 13 9 9
60% 29 17 11.5 10.5 7 7
70% 24 14 9.5 8.5 5.5 6
80% 20 11.5 8 7 4.5 4.5
90% 17 10 7 6 3.5 4
100% 15 8.5 6 5 3 3
+1 EBC
10% 572 421 330 314 237 249.5
20% 330 226 168.5 154 113.5 117.5
30% 226 148 110.5 100.5 74.5 77.5
40% 168.5 110.5 82.5 74.5 55 56.5
50% 132 88 65 59 42 43.5
60% 110.5 73 53.5 48 33.5 34.5
70% 94.5 62 .44.5 39.5 27.5 28
80% 82.5 53.5 38 33.5 23 23.5
90% 73 46.5 33 28.5 19.5 20
100% 65 41 28.5 25 17 17
+2 EBC
10% 978.5 727 575.5 549 420 441
20% 575.5 402 305.5 281.5 208 216.5
30% 402 272 201.5 183 132 137
40% 305.5 201.5 146.5 132 98.5 101.5
50% 244.5 158 116 105.5 78 80
60% 201.5 128.5 96 87.5 64 65.5
70% 170.5 110 82 74 54 55.5
80% 146.5 96 71 64 46 47
90% 128.5 85 63 56 40 40.5
100% 116 76 56 49.5 35 35.5
Table 7.4 Battery Run Time in Minutes
Vertiv | Liebert® GXT5™ Installer/User Guide
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NO. OF EBCS
LOAD
PERCENTAGE
OF CAPACITY
120 VAC
500 VA 750 VA 1000 VA 1500 VA 2000 VA 3000 VA
+3 EBC
10% 1385 1032.5 820.5 783.5 603.5 632.5
20% 820.5 578 443 409 306.5 318
30% 578 396 297.5 271 199.5 207
40% 443 297.5 220.5 199.5 144 148.5
50% 357 236 172.5 155.5 113.5 116.5
60% 297.5 194 140 127 94 96
70% 254 163.5 119 108 79.5 81.5
80% 220.5 140 104 94 69 70.5
90% 194 123.5 92.5 82.5 60.5 61.5
100% 172.5 111 82.5 74 54 54.5
+4 EBC
10% 1791 1338.5 1066 1018
879+
6
935
20% 1066 754 580.5 537 404.5 419.5
30% 754 519.5 393.5 359.5 267 277
40% 580.5 393.5 294 267 196 202
50% 470 314.5 232.5 210.5 152 156
60% 393.5 260 191 172 124 127
70% 337 221 160.5 143.5 105.5 108
80% 294 191 137.5 124 91.5 94
90% 260 167.5 122 109.5 81 82.5
100% 232.5 148.5 109 98 72 73
+5 EBC
10% 2197.5 1644 1311 1252.5 969.5 1015.5
20% 1311 930 718 664.5 503 521
30% 930 643.5 489 447.5 335 347
40% 718 489 368 335 248 255
50% 582.5 392.5 292.5 265.5 194.5 199.5
60% 489 326.5 241.5 219 157.5 162
70% 420.5 278 204.5 184 131.5 135
80% 368 241.5 176.5 157.5 114.5 117
90% 326.5 213 154.5 137 101 103
100% 292.5 190 136.5 122.5 90.5 92
Table 7.4 Battery Run Time in Minutes (continued)
7 Specifications 55
NO. OF EBCS
LOAD
PERCENTAGE
OF CAPACITY
120 VAC
500 VA 750 VA 1000 VA 1500 VA 2000 VA 3000 VA
+6 EBC
10% 2604 1950 1556.5 1487 1152.5 1207.5
20% 1556.5 1106 855 792.5 601.5 622.5
30% 1106 767.5 585 536 402.5 417
40% 855 585 441.5 402.5 300 308.5
50% 695.5 470.5 353 320.5 236.5 242.5
60% 585 392.5 292.5 265.5 1983 198
70% 503.5 335.5 249 224 161.5 166.5
80% 441.5 292.5 215.5 193 138 142
90% 392.5 258.5 189.5 168.5 121.5 124
100% 353 231 168 149 109 110.5
Table 7.4 Battery Run Time in Minutes (continued)
Vertiv | Liebert® GXT5™ Installer/User Guide
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APPENDICES
Appendix A: Technical Support
Our Technical Support staff is ready to assist you with any installation or operating issues you may
encounter with your Liebert® product. Please call or e-mail us:
In Europe, Middle East, and Asia:
EMEA Multi-Language Technical support:
e: eoc@vertivco.com
p: Toll free 0080011554499
p: Toll +39 02 98250222
In the United States:
Technical support:
e: liebert.upstech@vertivco.com
p: 1-800-222-5877 menu option 1
Monitoring support:
e: liebert.monitoring@vertivco.com
p: 1-800-222-5877 menu option 2
Warranty support:
e: microups.warranty@vertivco.com
p: 1-800-222-5877 menu option 3
57
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Vertiv | Liebert® GXT5™ Installer/User Guide
Vertiv.com | Vertiv Headquarters, 1050 Dearborn Drive, Columbus, OH, 43085, USA
© 2019 Vertiv Group Corp. All rights reserved. Vertiv and the Vertiv logo are trademarks or registered trademarks of Vertiv Group Corp. All other names and
logos referred to are trade names, trademarks or registered trademarks of their respective owners. While every precaution has been taken to ensure
accuracy and completeness herein, Vertiv Group Corp. assumes no responsibility, and disclaims all liability, for damages resulting from use of this information
or for any errors or omissions. Specifications are subject to change without notice.
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