Table of Contents
- USER MANUAL
- User Manual
- INDEX
- Use & Care guide
- Product description
- How to use the appliance
- First time use
- Refrigerator compartment and food storage
- How to store fresh food and beverages
- Freezer compartment food storage
- Removing the freezer drawer container
- Tips for freezing and storing fresh food
- Frozen food: shopping tips
- Storage times for home frozen foods
- Functional sounds
- Alarm table
- Recommendation in case of no use of the appliance
- Cleaning and maintenance
- Troubleshooting
- After-sales service
- User Manual
Whirlpool W9 821D OX H 2 User Manual
Displayed below is the user manual for W9 821D OX H 2 by Whirlpool which is a product in the Fridge-Freezers category. This manual has pages.
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www.whirlpool.eu/register
User Manual
USER MANUAL
1
THANK YOU FOR BUYING A WHIRLPOOL PRODUCT.
In order to receive a more complete assistance, please register
your appliance on
www.whirlpool.eu/register
INDEX
Use&Careguide ......................................................... 2
Productdescription ......................................................... 2
Accessories* ..................................................................... 2
Controlpanel .................................................................... 3
Shelves ......................................................................... 4
Door ........................................................................... 5
No-frostrefrigeratorcompartment ..................................................... 5
Fresh Box 0°..................................................................... 5
No-frostfreezercompartment ........................................................ 5
Howtousetheappliance ..................................................... 6
Firsttimeuse..................................................................... 6
Refrigeratorcompartmentandfoodstorage .............................................. 6
Howtostorefreshfoodandbeverages .................................................. 6
Freezercompartmentfoodstorage..................................................... 7
Removingthefreezerdrawercontainer.................................................. 7
Tipsforfreezingandstoringfreshfood .................................................. 7
Frozenfood:shoppingtips........................................................... 7
Storagetimesforhomefrozenfoods ................................................... 8
Functionalsounds ................................................................. 8
Alarmtable ...................................................................... 9
Recommendation in case of no use of the appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Cleaningandmaintenance ................................................... 10
Troubleshooting .......................................................... 11
After-salesservice ......................................................... 12
Installationguide ....................................................... 13
Use & Care guide EN
* Available only on certain models
2
Product description
1. Control panel
2. Storage compartments
3. Freezer and storage compartment
4. Cooler compartment *
(best for meat and fish)
5. Fruit and vegetable crisper
6. Wine rack *
7. Tuck shelf *
8. Shelves
9. LED light
10. Fan*
11. Extractable storage shelf with cover *
12. Removable multipurpose shelves
13. Bottle balcony
14. Egg tray *
15. Ice tray *
16. Fast freeze pad *
17. Fresh pad *
Accessories *
EGG TRAY BOTTLE RACK TUCK SHELF
FRESH PAD FAST FREEZE PAD ICE TRAY
Use & Care guide
3
Control panel
1
2
4
5
6
7
8
9
10
3
1. Black out alarm indicator
2. Fast cool indicator
3. Fridge and freezer
temperature display
4. Fast freeze indicator
5. Vacation mode indicator
6. On/Stand By button
7. Stop alarm button
8. Fridge temperature
button / fast cool button
9. Freezer temperature
button / fast freeze
button
10. Precision control button /
vacation mode button
On/stand-by
To put the product in Stand-by, press and hold the On/ Stand By button for 3 seconds. All the indicators turn off except
On/Standby indicator. Press again to reactivate the appliance.
Fridge temperature
To adjust the Fridge Temperature, press the Fridge Temperature button. The Fridge Temperature can be adjusted between
+2°C and + 8°C, as shown by the Fridge and freezer temperature display.
Freezer temperature
To adjust the Freezer Temperature, press the Freezer °C button. The Freezer Temperature can be adjusted between -16°C and
-24°C, as shown by the FRIDGE TEMPERATURE button/Fast Cool button.
Fast Cool
Using Fast Cool function it is possible to increase the cooling capacity in the refrigerator compartment. The use of this
function is recommended when placing a very high quantity of food in the refrigerator compartment. Press the FRIDGE
TEMPERATURE button/Fast Cool button to activate Fast Cool function. When activated, the Fast Cool indicator turns on. The
function is automatically disabled after 6 hours, or can be manually disabled by pressing FRIDGE TEMPERATURE button/Fast
Cool button again.
Fast Freeze
The use of this function is recommended when placing a very high quantity of food to be frozen in the freezer compartment.
24 hours before freezing fresh food, press the FREEZER TEMPERATURE button / Fast Freeze button to activate the Fast Freeze
function. When activated, the Fast Freeze indicator turns on. After 24 hours place the food to be frozen in the middle freezing
zone of freezer compartment. The function is automatically disabled after 48 hours, or can be manually disabled by pressing
FREEZER TEMPERATURE button / Fast Freeze button.
Precision control function
Precision control function is an advanced technology that reduces temperature fluctuations in the whole freezer
compartment to minimum, thanks to an innovative air system, totally independent from the fridge. Freeze burns are reduced
up to 60% and food preserves its original quality and color. To activate/deactivate the precision control function simply press
the precision control function button. The function works properly in a defined range of temperature: between -22°C and -
24°C.
When the function is engaged and the current temperature in the freezer is set to the warmer set point than -22°C, the
temperature is automatically set to -22°C to match the working range. If the function is engaged and the user modify the
freezer temperature out of the working range, the function is automatically switched off. In case of Fast freezing is engaged,
the function “Precision control function” is inhibited until the Fast Freezing function switched off.
Use & Care guide EN
* Available only on certain models
4
Vacation mode
This function can be activated to reduce the energy consumption of the appliance during a prolonged period of time. To
activate the Vacation, press for 3 seconds the Precision Control button. When the function is enabled, the related symbol
will light up and the fridge display will show 12°C. To deactivate this function repeat the same procedure. Changing the
refrigerator temperature setpoint will automatically deactivate the function. When this function is engaged, the freezer
compartment works normally.
Smart display *
This optional function can be used to save energy. To activate the Smart Display, press simultaneously FRIDGE temperature
button and FREEZER temperature button. When activated, other buttons and the displays are switched off to minimize the
consumption. To deactivate this function repeat the same procedure. Remember that this function does not disconnect the
appliance from the power supply, but only reduce the power consumed by external display Every time you want to use the
control panel and see all the functions, you just need to touch any button to wake up the panel.
Fan*
The Fan improves temperature distribution inside the refrigerator compartment, allowing better preservation of stored food.
The fan will start/stop working depending on the temperature and/or humidity level inside the fridge. If the appliance has
the Fan it can be equipped with the antibacterial filter. If the appliance has the Fan it can be equipped with the antibacterial
filter. Visit the website page or contact consumer service to purchase the filter.
LED light
If the LED light system does not work, please contact the Service to replace it.
Important: The refrigerator compartment light switches on when the refrigerator door is opened. If the door is kept open for
more than 8 minutes the light will be automatically switched off.
6th Sense
This function automatically works to ensure the optimal conditions to preserve the stored food. The “6th Sense”
function is automatically activated when:
•a large amount of food is loaded into the refrigerator
•the refrigerator door is left open for a long time
•a prolonged power failure takes place, causing the internal temperature of the appliance to increase to values
that cannot guarantee safe storage of food.
Humidity control *
Open the humidity regulator (position B) if you want to store food in a less humid
environment like fruit, or close it (position A) to store food in a more humid
environment like vegetable.
Tuck shelf *
Thanks to the rail system, this shelf allows you to slide under the front part, creating an extra space for storing tall bottles or
pitchers.
Easy access tray in freezer *
Freezer tray is useful to easily access frequently used products, freeze or simply store leftovers or small items.
Shelves
All shelves, flaps and pull-out baskets are removable.
Use & Care guide
5
Door
Door reversibility
Note: the direction of door opening can be changed. If this operation is performed by After-sales Service it is not covered by the
warranty. Is recommended to reverse door swing by two persons. Follow instruction.
No-frost refrigerator compartment
Refrigerator compartment defrosting is completely automatic. Droplets of water on the rear wall inside the refrigerator
compartment indicate that the automatic defrost phase is in progress.
The defrost water is automatically run into a drain hole and collected in a container, where it evaporates.
Fresh Box 0°
The Fresh Box 0°compartment guarantees a temperatures operating range from -2°C to 3°C depending on chosen fridge
temperature setting which is ideal to:
-- store meat, fish and delicate food;
-- rapid cooling of hot foods;
-- low temperature defrosting (it inhibits the proliferation of microorganisms)
You can get the 0°C temperature, in standard conditions, when the fridge compartment temperature is set for minimum
temperature. Remember that by changing the fridge temperature you change the Fresh Zone 0°compartment temperature as
well. Keep in mind that Fresh Box 0°compartment is a mechanical feature operating all the time, it cannot be switched off.
No-frost freezer compartment
No Frost freezers provide chilled air circulation around the storage areas, and prevent the formation of ice, thereby completely
eliminating the need for defrosting.
Frozen items don’t stick to the walls, labeling stays legible and storage space remains neat and clear.
Use & Care guide EN
6
How to use the appliance
First time use
Wait at least two hours, after the installation, before connecting the appliance to the power supply. Connect the appliance to
the power supply it starts the operation automatically. The ideal storage temperatures for the food are preset in the factory.
After turning the appliance on, you must wait for 4-6 hours for the correct storage temperature to be reached for a normally
filled appliance.
Refrigerator compartment and food storage
The refrigerator compartment allows for the storage of fresh food and drink. The refrigerator compartment defrosts completely
automatically. The occasional presence of drops of water on the internal back wall of the compartment is a sign of the automatic
defrosting phase. The defrosting water is channelled into a drain and then collected in a container, where it evaporates.
Note: the ambient temperature, how often the doors are opened and the position of the appliance may affect the internal temperatures
in the two compartments. Set the temperatures depending on these factors. In very humid conditions, condensation may form in the
refrigerator compartment, especially on the glass shelves. In this case, it is recommended that you close containers with liquids in (e.g. a pot
of stock), wrap up food with a high water content (e.g. vegetables) and turn on the fan, if there is one. All of the drawers, door shelves and
shelves can be removed.
Air ventilation
The natural circulation of air in the refrigerator compartment results in zones with different temperatures. It is coldest directly
above the fruits and vegetables crisper and at the rear wall. It is warmest at the top front of the compartment. Insufficient
ventilation results in an increase in energy consumption and reduction of the refrigerating performance.
How to store fresh food and beverages
Foods which give off a large amount ethylene gas (apples, apricots, pears, peaches, avocado, figs, prunes, blueberries, mellons,
beans) and those that are sensitive to this gas, such as fruit vegetables and salad, should always be separated or wrapped so as
not to reduce the storage life; for example do not store tomatoes together with kiwi fruits or cabbage. Do not store food too
close together to enable sufficient air circulation. Use recyclable plastic, metal, aluminum and glass containers and cling film to
wrap foods. If you have a little quantity of food to store in the refrigerator, we recommend to use the shelves above the crisper
for fruits and vegetables since this is the coolest area of the compartment. Always use closed containers for liquids and for food
that may give off or be tainted by odor or flavor transfer or cover them. To avoid bottles falling over, you can use the bottle
holder (available on selected models).
Legend
TEMPERATE ZONE
Suggested for storage of tropical fruit, cans, drinks, eggs,
sauces, pickles, butter, jam
COOL ZONE
Suggested for the storage of cheese, milk, daily food,
delicatessen, yogurt
COOLEST AREA
Suggested for storage of cold cuts, desserts, meat and fish
FRUIT AND VEGETABLE DRAWER
Use & Care guide
7
Freezer compartment food storage
The freezer compartment allows for the storage of frozen food (for the period indicated on the packaging) and the freezing of
fresh food. The quantity of fresh food that can be frozen in 24 hours is written on the rating plate. Arrange the fresh food in the
freezing area inside the freezer compartment, leaving enough space around the food packages to allow air to circulate freely. It
is advisable that you do not re-freeze food that has partially defrosted. It is important to wrap the food in a way that prevents
the ingress of water, humidity or condensation.
To get more volume, the freezer compartment can be used without the freezer drawers. Make sure that the door is closed
properly.
Ice cubes
Fill 2/3 of the ice tray with water and put it back in the freezer compartment. Do not use sharp or pointed objects to remove the
ice under any circumstances.
Legend
FREEZER DRAWERS
FREEZING ZONE DRAWER
(Max cool zone)
Suggested to freeze fresh / cooked food.
Removing the freezer drawer container
1 2
•Open the freezer door.
•Pull the upper container upwards by the right and left corners (1).
•Remove the drawer (2).
•Install the upper container in the reverse order.
Tips for freezing and storing fresh food
•We recommend to label and date all your frozen food. Adding a label will help you to identify foods and to know when
they should be used before their quality deteriorates.Do not re-freeze defrosted food.
•Before freezing, wrap and seal fresh food in: aluminium foil, cling film, air and water-tight plastic bags, polythene
containers with lids or freezer containers suitable for freezing fresh food.
•Food must be fresh, mature and of prime quality in order to obtain high quality frozen food.
•Fresh vegetables and fruit should preferably be frozen as soon as they are picked to maintain the full original nutritional
value, consistency, colour and flavor. Some meat, especially game, should be hung before it is frozen.
•Always leave hot food to cool before placing in the freezer.
•Eat fully or partially defrosted foods immediately. Do not refreeze unless the food is cooked after it has thawed. Once
cooked, the thawed food can be refrozen.
•Do not freeze bottles with liquid.
Frozen food: shopping tips
When purchasing frozen food products:
•Ensure that the packaging is not damaged (frozen food in damaged packaging may have deteriorated). If the package
is swollen or has damp patches, it may not have been stored under optimal conditions and defrosting may have already
begun.
•When shopping, buy frozen foods at the end of your trip and transport them in a thermally insulated cool bag.
•Once at home, place the frozen foods immediately in the freezer.
•If food has defrosted even partially, do not refreeze it. Consume within 24 hours.
•Avoid or reduce temperature variations to the minimum. Respect the best-before date on the package.
•Always observe the storage information on the package.
Use & Care guide EN
8
Storage times for home frozen foods
Product Storage period
Butter or margarine 6 months
Cheese 3 months
Fish
Shellfish
2/3 months
1 month
Fruits (except citrus) 8-12 months
Ice cream or sherbet 2/3 months
Meat
Ham- sausage
Roasts (beef-pork- lamb)
Steaks or chops (beef-lamb-pork)
2 months
8/12 months
4 months
Milk, fresh fluid 1-3 months
Poultry (chicken-turkey) 5-7 months
Vegetables 8-12 months
Functional sounds
Sounds coming from your appliances are normal since it has a number of fans and engines to regulate performances that
switch on and off automatically.
Some of the functional sounds can be reduced through:
•Leveling the appliance and installing it on an even surface.
•Separating and avoiding contact between the appliance and furniture.
•Checking if the internal components are correctly placed.
•Checking if bottles and containers are not in contactwith each other.
Some of the functional sounds you might hear
1. A hissing sound when switching on the appliance for the first time or
after a long pause.
2. A gurgling sound when refrigerant fluid enters into the pipes.
3. BRRR sound is from the compressor running.
4. Buzzing sound when water valve or fan start working.
5. A cracking sound when compressor starts.
6. The CLICK is from the thermostat which adjusts how often the
compressor is running.
Use & Care guide
9
Alarm table
Alarm type Signal Cause Cure
Door open alarm Door open alarm indicator
remains on, the acoustical
alarm is activated and the
Alarm Indicator blinks.
The Fridge or Freezer door
has remained open for more
than 2 minutes.
Close the door or press the Stop
Alarm to mute the acoustical alarm.
Temperature alarm The Temperature display
blinks (°C) and the Alarm
Indicator remains on.
Inside the Freezer the
temperature is not adequate
Press the Stop Alarm button ;
the acoustical alarm stops, the
Temperature Display (°C) blinks
and the Alarm Indicator remains
on until a temperature < -10°C is
reached.
Long black-out alarm The Black Out Alarm icon
remains on, the Alarm
indicator blinks.
Prolonged power failure,
able to cause the inside
temperature to increase to
0°C.
Press the Stop Alarm button ; the
acoustical alarm stops.
Malfunction The letter “F” blinks on the
display (°C).
Product malfunction. Contact the After-sales Service.
Recommendation in case of no use of the appliance
In the event of non-use of the applicance
Disconnect the appliance from the power supply, empty it, defrost it (if necessary) and clean it.
Keep the doors slightly ajar to let air circulate inside the compartments. By doing this, you avoid the development of mould
and bad odours.
In the event of an interruption to the power supply
Keep the doors closed so the food stays cold for as long as possible. Do not re-freeze food that has partially defrosted. If there is
a prolonged power cut, the black out alarm may also activate (in products with electronics).
Use & Care guide EN
10
Cleaning and maintenance
Before any cleaning or maintenance operation, unplug the appliance from the mains or disconnect the electrical
power supply.
Never use abrasives. Never clean refrigerator parts with flammable fluids.
Do not use steam cleaners.
The buttons and control panel display must not be cleaned with alcohol or alcohol-derived substances, but with a dry
cloth.
▶Periodically clean the appliance with a cloth and a solution of
lukewarm water and neutral detergent specifically for refrigerator
interiors.
▶Clean the outside of the appliance and the door seal with a damp
cloth and dry with a soft cloth.
▶Condenser placed in the rear of the appliance should be cleaned
regularly using a vacuum cleaner.
Important:
▶The buttons and control panel display must not be cleaned with alcohol or alcohol-derived substances, but with a dry
cloth.
▶The refrigeration system pipes are located near the defrost pan and can become hot. Periodically clean them with a
vacuum cleaner.
Use & Care guide
11
Troubleshooting
What to do if... Possible reasons Solutions
The appliance is not working. There may be an appliance power
supply problem.
•Check if power cable plugged into a live
socket with the proper voltage.
•Check if the protection devices and fuses
of the electrical system in your home
There is water in the defrost pan. This is normal in hot, damp weather.
The pan can even be half full.
•Make sure the appliance is level so that
the water does not overflow.
The edges of the appliance
cabinet, which come in contact
with the door seal, are warm to
the touch.
This is not a defect. This is normal in hot
weather and when the compressor is
running.
The light does not work. The light may need replacing.
The appliance may be in On/ Stand-by
model.
•Make sure if the protection devices and
fuses of the electrical system in your
home work well.
•Check if the power cable is plugged into a
live socket with the proper voltage
•In case the LEDs are broken the user
must call the Service for exchange of the
same type available only at our Aftersales
Service Centers or authorized dealers.
The motor seems to run too
much.
Motor running time depends on
different things: number of door
openings, amount of food stored,
temperature of the room, setting of the
temperature controls.
•Make sure that the appliance controls are
correctly set.
•Check if there is not a large amount of
food been added to the appliance.
•Check that the door is not opened too
often.
•Check that the door close properly.
The appliance temperature is
too high.
There could be various causes (see
“Solutions”).
•Make sure that the condenser (back the
appliance) is free of dust and fluff.
•Make sure that the door properly closed.
•Make sure that the door seals properly
fitted.
•On hot days or if the room is warm, the
motor naturally runs longer.
•If the appliance door has been left open
for a while or if large amounts of food
have been stored, the motor will run
longer in order to cool down the interior
of the appliance.
The doors do not open and close
properly.
There could be various causes (see
“Solutions”).
•Check that food packages are not
blocking the door.
•Check that the internal parts or automatic
ice maker are not out of position.
•Check that the door seals are not dirty or
sticky.
•Ensure the appliance is level.
Use & Care guide EN
12
After-sales service
BEFORE CALLING THE AFTER-SALES SERVICE
1. See if you can solve the problem by yourself with the help of the suggestions given in the TROUBLESHOOTING.
2. Switch the appliance off and back on again to see if the fault persists.
IF AFTER THE ABOVE CHECKS THE FAULT STILL OCCURS, GET IN TOUCH WITH THE NEAREST AFTER-SALES SERVICE
To receive assistance, call the number shown on the warranty booklet or
follow the instructions on the website
www.whirlpool.eu
When contacting our Client After sales service, always specify:
•a brief description of the fault;
•the type and exact model of the appliance;
•the service number (number after the word Service on the rating
plate). The service number is also indicated on the guarantee booklet;
•your full address;
•your telephone number.
If any repairs are required, please contact an authorised aftersales service (to guarantee that original spare parts will be used
and repairs carried out correctly).
Installation guide
13
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Installation guide EN
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Installation guide
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