Table of Contents
- User Guide
- Copyright (Sedona UGs and SRRDs)
- 1 Safety
- 2 Learn About the Printer
- 3 Set Up, Install, and Configure
- Selecting a Location for the Printer
- Attaching Cables
- Loading Paper and Specialty Media
- Installing and Updating Software, Drivers, and Firmware
- Installing the Software
- Operating System Requirements
- Installing the Print Drivers for a Windows Network Printer
- Installing the Windows Print Driver .zip File
- Installing the Print Drivers for a Windows USB Printer
- Installing the Printer as a Web Service on Devices
- Installing the Drivers and Utilities for MacOS
- Installing Print Drivers and Utilities for UNIX and Linux
- Updating Firmware
- Exporting or Importing a Configuration File
- Installing the Software
- Networking
- Printing the Menu Settings Page
- 4 Secure the printer
- 5 Print
- 6 Use printer menus
- 7 Maintain the Printer
- 8 Troubleshoot a problem
- Print Quality Problems
- Printing Problems
- Print Quality Is Poor
- Blank or White Pages
- Dark Print
- Fine Lines Are Not Printed Correctly
- Folded or Wrinkled Paper
- Gray Background
- Incorrect Margins
- Light Print
- Mottled Print and Dots
- Paper curl
- Print Crooked or Skewed
- Solid Black Pages
- Text or Images Cut Off
- Toner Easily Rubs Off
- Horizontal Light Bands
- Vertical Light Bands
- Vertical White Lines
- Vertical Dark Bands
- Vertical Dark Lines or Streaks
- Vertical Dark Streaks with Print Missing
- Repeating Defects
- Print Jobs Do Not Print
- Slow Printing
- Job Prints from the Wrong Tray or on the Wrong Paper
- Confidential and Other Held Documents Do Not Print
- Print Quality Is Poor
- The Printer Is Not Responding
- Network Connection Problems
- Issues with Supplies
- Clearing Jams
- Paper Feed Problems
- Contacting Customer Support
- A Regulatory Information
- Basic Regulations
- Noise Emission Levels
- Static Sensitivity Notice
- ENERGY STAR
- Temperature Information
- Información de la energía de México
- Laser Notice
- Power
- Regulatory Notices for Wireless Products
- Federal Communications Commission (FCC) Compliance Information Statement
- Innovation, Science and Economic Development Canada Compliance Statement
- Germany
- Turkey RoHS Regulation
- Ukraine RoHS Compliance
- Material Safety Data Sheets
- Basic Regulations
- B Recycling and Disposal
Xerox B230V/DNI User Manual
Displayed below is the user manual for B230V/DNI by Xerox which is a product in the Laser Printers category. This manual has pages.
Related Manuals
Version 1.0
June 2021
702P08625
Xerox®B230 Printer
User Guide
© 2021 Xerox Corporation. All rights reserved. Xerox®and Xerox and Design®are trademarks of Xerox Corporation in the
United States and other countries.
Adobe®, Adobe PDF logo, Adobe®Reader®, Adobe®Type Manager®, ATM™, Flash®, Macromedia®, Photoshop®, and
PostScript®are trademarks or registered trademarks of Adobe Systems, Inc.
Apple®, Bonjour®, EtherTalk™, TrueType®, iPad®, iPhone®, iPod®, iPod touch®, AirPrint®and the AirPrint Logo®, Mac®, Mac
OS®, and Macintosh®are trademarks or registered trademarks of Apple Inc. in the U.S. and other countries.
Gmail™webmail service, and Android™mobile technology platform are trademarks of Google, Inc.
HP-GL®, HP-UX®, and PCL®are registered trademarks of Hewlett-Packard Corporation in the United States and/or other
countries.
IBM®and AIX®are registered trademarks of International Business Machines Corporation in the United States and/or other
countries.
McAfee®, ePolicy Orchestrator®, and McAfee ePO™are trademarks or registered trademarks of McAfee, Inc. in the United
States and other countries.
Microsoft®, Windows Vista®, Windows®, Windows Server®, and OneDrive®are registered trademarks of Microsoft
Corporation in the United States and other countries.
Mopria is a trademark of the Mopria Alliance.
PANTONE®and other Pantone, Inc. trademarks are the property of Pantone, Inc.
UNIX®is a trademark in the United States and other countries, licensed exclusively through X/ Open Company Limited.
Linux®is a registered trademark of Linus Torvalds.
Wi-Fi CERTIFIED Wi-Fi Direct®is a trademark of the Wi-Fi Alliance.
PCL®is a registered trademark of the Hewlett-Packard Company. PCL is a designation of a set of printer commands
(language) and functions included in its printer products. This printer is intended to be compatible with the PCL language.
This means the printer recognizes PCL commands used in various application programs, and that the printer emulates the
functions corresponding to the commands.
All other trademarks are the property of their respective owners.
Xerox®B230 Printer
User Guide
3
Table of Contents
1 Safety .......................................................................................................................................... 9
Conventions........................................................................................................................... 10
Product Statements ............................................................................................................... 11
Maintenance Safety............................................................................................................... 14
Consumable Information ....................................................................................................... 15
2 Learn About the Printer .........................................................................................................17
Printer Configuration ............................................................................................................. 18
Using the Control Panel ......................................................................................................... 19
Understanding the Status of the Indicator Light .................................................................... 20
Selecting Paper ...................................................................................................................... 21
Paper Guidelines .............................................................................................................. 21
Paper Characteristics........................................................................................................ 21
Unacceptable Paper......................................................................................................... 22
Selecting Preprinted Forms and Letterhead ...................................................................... 22
Storing Paper................................................................................................................... 23
Supported Paper Sizes...................................................................................................... 23
Supported Paper Types .................................................................................................... 25
Supported Paper Weights................................................................................................. 26
3 Set Up, Install, and Configure..............................................................................................27
Selecting a Location for the Printer ........................................................................................ 28
Attaching Cables.................................................................................................................... 29
Loading Paper and Specialty Media ....................................................................................... 30
Setting the Paper Size and Type....................................................................................... 30
Configuring Universal Paper Settings ............................................................................... 30
Loading the Tray.............................................................................................................. 30
Loading the Manual Feeder ............................................................................................. 32
Installing and Updating Software, Drivers, and Firmware ....................................................... 33
Installing the Software .................................................................................................... 33
Updating Firmware.......................................................................................................... 36
Exporting or Importing a Configuration File ..................................................................... 37
Networking............................................................................................................................ 38
Connecting the Printer to a Wi-Fi Network ....................................................................... 38
Connecting the Printer to a Wireless Network using Wi-Fi Protected Setup (WPS) ............. 38
Configuring Wi-Fi Direct................................................................................................... 38
Connecting a Mobile Device to the Printer........................................................................ 39
Connecting a computer to the printer .............................................................................. 39
Deactivating the Wi-Fi Network ....................................................................................... 40
4Xerox®B230 Printer
User Guide
Checking the Printer Connectivity..................................................................................... 40
Printing the Menu Settings Page ............................................................................................ 41
4 Secure the printer ...................................................................................................................43
Erasing Printer Memory.......................................................................................................... 44
Restoring Factory Default Settings ......................................................................................... 45
Statement of Volatility........................................................................................................... 46
5 Print ...........................................................................................................................................47
Printing from a Computer ...................................................................................................... 48
Printing from a Mobile Device ................................................................................................ 49
Printing from a Mobile Device Using Mopria™Print Service .............................................. 49
Printing from a Mobile Device Using AirPrint®.................................................................. 49
Printing from a Mobile Device Using Wi-Fi Direct®............................................................ 49
Printing a Font Sample List..................................................................................................... 51
Placing Separator Sheets between Copies .............................................................................. 52
Canceling a Print Job ............................................................................................................. 53
From the Printer Control Panel ......................................................................................... 53
From the Computer.......................................................................................................... 53
Adjusting Toner Darkness....................................................................................................... 54
6 Use printer menus ..................................................................................................................55
Menu map............................................................................................................................. 56
Device ................................................................................................................................... 57
Preferences...................................................................................................................... 57
Eco-Mode ........................................................................................................................ 58
Remote Operator Panel .................................................................................................... 58
Notifications.................................................................................................................... 59
Power Management......................................................................................................... 60
Restore Factory Defaults .................................................................................................. 61
Maintenance ................................................................................................................... 61
About this Printer............................................................................................................. 63
Print....................................................................................................................................... 64
Layout............................................................................................................................. 64
Setup............................................................................................................................... 65
Quality............................................................................................................................. 65
PCL.................................................................................................................................. 66
Image ............................................................................................................................. 67
Paper..................................................................................................................................... 69
Tray Configuration........................................................................................................... 69
Media Configuration........................................................................................................ 69
Network/Ports........................................................................................................................ 71
Network Overview............................................................................................................ 71
Wireless........................................................................................................................... 72
Table of Contents
Xerox®B230 Printer
User Guide
5
Wi-Fi Direct...................................................................................................................... 74
Ethernet .......................................................................................................................... 75
TCP/IP ............................................................................................................................. 76
SNMP .............................................................................................................................. 78
IPSec............................................................................................................................... 80
802.1x............................................................................................................................. 81
LPD Configuration............................................................................................................ 81
HTTP/FTP Settings ........................................................................................................... 82
USB................................................................................................................................. 83
Restrict external network access ....................................................................................... 83
Security ................................................................................................................................. 85
Login Methods................................................................................................................. 85
Certificate Management.................................................................................................. 86
Login Restrictions............................................................................................................. 87
Confidential Print Setup ................................................................................................... 87
Erase Temporary Data Files.............................................................................................. 88
Miscellaneous .................................................................................................................. 88
Reports.................................................................................................................................. 90
Menu Settings Page......................................................................................................... 90
Device ............................................................................................................................. 90
Print................................................................................................................................. 90
Network........................................................................................................................... 90
Troubleshooting..................................................................................................................... 91
7 Maintain the Printer...............................................................................................................93
Checking the Status of Supplies ............................................................................................. 94
Configuring Supply Notifications............................................................................................ 95
Setting Up E-mail Alerts ......................................................................................................... 96
Viewing Reports..................................................................................................................... 97
Ordering Supplies................................................................................................................... 98
Using Genuine Xerox Supplies .......................................................................................... 98
Replacing Supplies ................................................................................................................. 99
Replacing the Toner Cartridge .......................................................................................... 99
Replacing the Imaging Unit ........................................................................................... 101
Cleaning the Printer ............................................................................................................. 103
Saving Energy and Paper ..................................................................................................... 104
Configuring Power Save Mode Settings .......................................................................... 104
Conserving Supplies ....................................................................................................... 104
Moving the Printer to Another Location................................................................................ 105
8 Troubleshoot a problem ..................................................................................................... 107
Print Quality Problems.......................................................................................................... 108
Printing Problems................................................................................................................. 109
Print Quality Is Poor ....................................................................................................... 109
Print Jobs Do Not Print................................................................................................... 140
Table of Contents
6Xerox®B230 Printer
User Guide
Slow Printing.................................................................................................................. 141
Job Prints from the Wrong Tray or on the Wrong Paper .................................................. 143
Confidential and Other Held Documents Do Not Print.................................................... 143
The Printer Is Not Responding.............................................................................................. 145
Network Connection Problems ............................................................................................. 147
Cannot Open Embedded Web Server.............................................................................. 147
Cannot Connect the Printer to the Wi-Fi Network ........................................................... 148
Issues with Supplies ............................................................................................................. 150
Replace Cartridge, Printer Region Mismatch ................................................................... 150
Non-Xerox Supplies........................................................................................................ 151
Clearing Jams ...................................................................................................................... 152
Avoiding jams................................................................................................................ 152
Identifying Jam Locations.............................................................................................. 153
Paper Jam in the Tray .................................................................................................... 154
Paper Jam in the Front Door .......................................................................................... 155
Paper Jam in the Rear Door............................................................................................ 157
Paper Jam in the Duplex Unit......................................................................................... 158
Paper Jam in the Standard Output Tray ......................................................................... 158
Paper Jam in the Manual Feeder .................................................................................... 158
Paper Feed Problems............................................................................................................ 160
Envelope Seals When Printing ........................................................................................ 160
Collated Printing Does Not Work .................................................................................... 161
Paper Frequently Jams ................................................................................................... 162
Jammed Pages Are Not Reprinted.................................................................................. 163
Contacting Customer Support .............................................................................................. 164
A Regulatory Information...................................................................................................... 165
Basic Regulations ................................................................................................................. 166
Noise Emission Levels..................................................................................................... 166
Static Sensitivity Notice ................................................................................................. 166
ENERGY STAR ................................................................................................................ 166
Temperature Information............................................................................................... 166
Información de la energía de México ............................................................................. 167
Laser Notice................................................................................................................... 167
Power ............................................................................................................................ 167
Regulatory Notices for Wireless Products........................................................................ 168
Federal Communications Commission (FCC) Compliance Information Statement........... 169
Innovation, Science and Economic Development Canada Compliance
Statement ..................................................................................................................... 170
Germany........................................................................................................................ 170
Turkey RoHS Regulation ................................................................................................. 171
Ukraine RoHS Compliance.............................................................................................. 171
Material Safety Data Sheets ................................................................................................ 172
B Recycling and Disposal ....................................................................................................... 173
Product Disposal and Recycling ............................................................................................ 174
Table of Contents
Xerox®B230 Printer
User Guide
7
North America ..................................................................................................................... 175
Xerox Green World Alliance .................................................................................................. 176
Waste from Electrical and Electronic Equipment (WEEE) Directive ........................................ 177
India E-Waste notice...................................................................................................... 177
Table of Contents
8Xerox®B230 Printer
User Guide
Table of Contents
Xerox®B230 Printer
User Guide
9
1
Safety
This chapter contains:
• Conventions............................................................................................................................... 10
• Product Statements ................................................................................................................... 11
• Maintenance Safety................................................................................................................... 14
• Consumable Information ........................................................................................................... 15
Your printer and the recommended supplies have been designed and tested to meet strict safety
requirements. Attention to the following information ensures the continued safe operation of your
Xerox printer.
Conventions
Note: A note identifies information that could help you.
Warning: A warning identifies something that could damage the product hardware or software.
Caution: A caution indicates a potentially hazardous situation that could injure you.
Different types of statements include:
CAUTION—POTENTIAL INJURY: Indicates a risk of injury.
CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.
CAUTION—HOT SURFACE: Indicates a risk of burn if touched.
CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.
CAUTION—MOVING PARTS: Indicates a risk of laceration or abrasion injuries from rotating
parts.
10 Xerox®B230 Printer
User Guide
Safety
Product Statements
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the
power cord to an appropriately rated and properly grounded electrical outlet that is near the
product and easily accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the
power cord provided with this product or the manufacturer authorized replacement.
CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multi-outlet
power strips, multi-outlet extenders, or UPS devices. The power capacity of these types of
accessories can be easily overloaded by a laser printer and may result in a risk of fire, property
damage, or poor printer performance.
CAUTION—POTENTIAL INJURY: Do not use this product with an inline surge protector. The
use of a surge protection device may result in a risk of fire, property damage, or poor printer
performance.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this
product near water or wet locations.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or
make any electrical or cabling connections, such as the power cord, fax feature, or telephone,
during a lightning storm.
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the
power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord
between objects such as furniture and walls. If any of these things happen, a risk of fire or
electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the
power cord from the electrical outlet before inspecting it.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external
connections, such as Ethernet and telephone system connections, are properly installed in their
marked plug-in ports.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the
controller board or installing optional hardware or memory devices sometime after setting up
the printer, then turn the printer off, and unplug the power cord from the electrical outlet
before continuing. If you have any other devices attached to the printer, then turn them off as
well, and unplug any cables going into the printer.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior
of the printer, unplug the power cord from the electrical outlet and disconnect all cables from
the printer before proceeding.
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20kg (44lb), then it may
require two or more people to lift it safely.
Xerox®B230 Printer
User Guide
11
Safety
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid
personal injury or printer damage:
• Make sure that all doors and trays are closed.
• Turn off the printer, and then unplug the power cord from the electrical outlet.
• Disconnect all cords and cables from the printer.
• If the printer has separate floor-standing optional trays or output options attached to it,
then disconnect them before moving the printer.
• If the printer has a caster base, then carefully roll it to the new location. Use caution when
passing over thresholds and breaks in flooring.
• If the printer does not have a caster base but is configured with optional trays or output
options, then remove the output options and lift the printer off the trays. Do not try to lift
the printer and any options at the same time.
• Always use the handholds on the printer to lift it.
• Any cart used to move the printer must have a surface able to support the full footprint of
the printer.
• Any cart used to move the hardware options must have a surface able to support the
dimensions of the options.
• Keep the printer in an upright position.
• Avoid severe jarring movements.
• Make sure that your fingers are not under the printer when you set it down.
• Make sure that there is adequate clearance around the printer.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury
from a hot component, allow the surface to cool before touching it.
CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked
with this label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and
covers.
CAUTION—MOVING PARTS: Indicates a risk of laceration or abrasion injuries from rotating
parts.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or
performance of procedures other than those specified in the User Guide may result in
hazardous radiation exposure.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be
replaced. There is a danger of explosion if a lithium battery is incorrectly replaced. Do not
recharge, disassemble, or incinerate a lithium battery. Discard used lithium batteries according
to the manufacturer instructions and local regulations.
This product is designed, tested, and approved to meet strict global safety standards with the use of
specific manufacturer components. The safety features of some parts may not always be obvious.
The manufacturer is not responsible for the use of other replacement parts.
Refer service or repairs, other than those described in the user documentation, to a service
representative.
12 Xerox®B230 Printer
User Guide
Safety
This product uses a printing process that heats the print media, and the heat may cause the media to
release emissions. You must understand the section in your operating instructions that discusses the
guidelines for selecting print media to avoid the possibility of harmful emissions.
This product may produce small amounts of ozone during normal operation, and may be equipped
with a filter designed to limit ozone concentrations to levels well below the recommended exposure
limits. To avoid high ozone concentration levels during extensive usage, install this product in a well-
ventilated area and replace the ozone and exhaust filters if instructed to do so in the product
maintenance instructions. If there are no references to filters in the product maintenance
instructions, then there are no filters requiring replacement for this product.
SAVE THESE INSTRUCTIONS.
Xerox®B230 Printer
User Guide
13
Safety
Maintenance Safety
Do not carry out any maintenance on this product that is not described in the customer
documentation.
CAUTION—POTENTIAL INJURY: Do not use aerosol cleaners. Aerosol cleaners can be
explosive or flammable when used on electromechanical equipment.
Use supplies and cleaning materials only as directed.
Do not remove the covers or guards that are fastened with screws. Customer service items are not
located behind these covers.
In case of a Dry Ink or Toner Spill, use a broom or a wet cloth to wipe off spilled dry ink or toner.
Sweep slowly to minimize generation of dust during clean up. Avoid using a vacuum. If a vacuum
must be used, the unit should be designed for combustible dusts, having an explosion rated motor
and non-conductive hose.
CAUTION—HOT SURFACE: The metallic surfaces in the fuser area are hot. Use caution when
you remove paper jams from this area and avoid touching any metallic surfaces.
14 Xerox®B230 Printer
User Guide
Safety
Consumable Information
CAUTION—POTENTIAL INJURY: When handling cartridges such as ink or fuser, avoid skin or
eye contact. Eye contact can cause irritation and inflammation. Do not attempt to disassemble
the cartridge. This can increase the risk of skin or eye contact.
Store all consumables in accordance with the instructions given on the package or container.
Keep all consumables away from the reach of children.
Never throw dry ink/toner, print cartridges, or dry ink/toner containers into an open flame.
For information on Xerox®supplies recycling programs, go to: https://www.xerox.com/recycling.
Xerox®B230 Printer
User Guide
15
Safety
Xerox®B230 Printer
User Guide
17
2
Learn About the Printer
This chapter contains:
• Printer Configuration.................................................................................................................. 18
• Using the Control Panel.............................................................................................................. 19
• Understanding the Status of the Indicator Light ........................................................................ 20
• Selecting Paper .......................................................................................................................... 21
Using the Control Panel
Number Control Panel
Part Function
1 Display • View printer messages and supply status.
• Set up and operate the printer.
2 Indicator light Check the status of the printer.
3 Home button Go to the home screen.
4 Right arrow button • Scroll through menus or move between screens and menu options.
• Increase the numeric value of a setting.
5 Back button Return to the previous screen.
6 Stop or Cancel
button Stop the current job.
7 Menu button Access the printer menus.
8 Select button • Select a menu option.
• Save the changes in a setting.
9 Left arrow button • Scroll through menus or move between screens and menu options.
• Decrease the numeric value of a setting.
Xerox®B230 Printer
User Guide
19
Learn About the Printer
Understanding the Status of the Indicator Light
Indicator Light Printer Status
Off The printer is off or in Sleep mode.
Blue The printer is on or ready.
Blinking blue The printer is processing data.
Blinking red The printer requires user intervention.
Power Button
Light Printer Status
Off The printer is off, ready, or processing data.
White The printer is in Sleep mode.
20 Xerox®B230 Printer
User Guide
Learn About the Printer
Selecting Paper
PPaappeerr GGuuiiddeelliinneess
Use the appropriate paper to prevent jams and help ensure trouble-free printing.
• Always use new, undamaged paper.
• Before loading paper, know the recommended printable side of the paper. This information is
usually indicated on the paper package.
• Do not use paper that has been cut or trimmed by hand.
• Do not mix paper sizes, types, or weights in the same tray; mixing results in jams.
• Do not use coated papers unless they are specifically designed for electrophotographic printing.
PPaappeerr CChhaarraacctteerriissttiiccss
The following paper characteristics affect print quality and reliability. Consider these factors before
printing on them.
WWeeiigghhtt
The tray can feed paper weights from 60 to 105g/m2(16 to 28 lb) grain long paper. Paper lighter
than 60g/m2(16lb) may not be stiff enough to feed properly, and may cause jams.
CCuurrll
Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems.
Curl can occur after the paper passes through the printer, where it is exposed to high temperatures.
Storing paper unwrapped in hot, humid, cold, or dry conditions can contribute to paper curling before
printing and can cause feeding problems.
SSmmooootthhnneessss
Paper smoothness directly affects print quality. If paper is too rough, toner cannot fuse to it properly.
If paper is too smooth, it can cause paper feeding or print quality issues. We recommend the use of
paper with 50 Sheffield points.
MMooiissttuurree CCoonntteenntt
The amount of moisture in paper affects both print quality and the printer ability to feed the paper
correctly. Leave paper in its original wrapper until you use it. Exposure of paper to moisture changes
can degrade its performance.
Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before
printing. Extend the time several days if the storage or transportation environment is very different
from the printer environment. Thick paper may also require a longer conditioning period.
Xerox®B230 Printer
User Guide
21
Learn About the Printer
GGrraaiinn DDiirreeccttiioonn
Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long,
running the length of the paper, or grain short, running the width of the paper.
For 60–105g/m2(16–28-lb) paper, grain long paper is recommended.
FFiibbeerr CCoonntteenntt
Most high-quality xerographic paper is made from 100% chemically treated pulped wood. This
content provides the paper with a high degree of stability, resulting in fewer paper feeding problems
and better print quality. Paper containing fibers such as cotton can negatively affect paper handling.
UUnnaacccceeppttaabbllee PPaappeerr
The following paper types are not recommended for use with the printer:
• Chemically treated papers used to make copies without carbon paper, also known as carbonless
papers, carbonless copy paper (CCP), or no carbon required (NCR) paper
• Preprinted papers with chemicals that may contaminate the printer
• Preprinted papers that can be affected by the temperature in the printer fuser
• Preprinted papers that require a registration (the precise print location on the page) greater than
±2.3 mm (±0.9 in.), such as optical character recognition (OCR) forms
In some cases, registration can be adjusted with a software application to successfully print on
these forms
• Coated papers (erasable bond), synthetic papers, thermal papers
• Rough-edged, rough or heavily textured surface papers, or curled papers
• Recycled papers that fail EN12281:2002 (European)
• Paper weighing less than 60 g/m2(16 lb)
• Multiple-part forms or documents
SSeelleeccttiinngg PPrreepprriinntteedd FFoorrmmss aanndd LLeetttteerrhheeaadd
• Use grain long paper.
• Use only forms and letterhead printed using an offset lithographic or engraved printing process.
• Avoid paper with rough or heavily textured surfaces.
• Use inks that are not affected by the resin in toner. Inks that are oxidation-set or oil-based
generally meet these requirements; latex inks might not.
• Print samples on preprinted forms and letterheads considered for use before buying large
quantities. This action determines whether the ink in the preprinted form or letterhead affects
print quality.
• When in doubt, contact your paper supplier.
• When printing on letterhead, load the paper in the proper orientation for your printer. For more
information, see the Paper and Specialty Media Guide.
22 Xerox®B230 Printer
User Guide
Learn About the Printer
SSttoorriinngg PPaappeerr
Use these paper storage guidelines to help avoid jams and uneven print quality:
• Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours
before printing.
• Extend the time several days if the storage or transportation environment is very different from
the printer environment. Thick paper may also require a longer conditioning period.
• For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40
percent.
• Most label manufacturers recommend printing in a temperature range of 18–24°C (65–75°F) with
relative humidity between 40 and 60 percent.
• Store paper in cartons, on a pallet or shelf, rather than on the floor.
• Store individual packages on a flat surface.
• Do not store anything on top of individual paper packages.
• Take paper out of the carton or wrapper only when you are ready to load it in the printer. The
carton and wrapper help keep the paper clean, dry, and flat.
SSuuppppoorrtteedd PPaappeerr SSiizzeess
• Paper less than 210 mm (8.3 in.) wide always prints at reduced speed.
• Use the manual feeder when printing on paper less than 105 mm (4.1 in.) wide.
• The minimum paper dimension supported for two-sided printing is 210 x 279.4 mm (8.3 x 11 in.).
• For two-sided printing on letter-, legal-, Oficio-, or folio-size paper, make sure that the paper size
setting in the duplex unit is set to Letter.
Paper Size 250-sheet Tray Manual Feeder Two-sided Printing
A4
210 x 297 mm (8.3 x
11.7 in.)
A5 (short edge feed)
148 x 210 mm (5.8 x 8.3
in.)
X
A5 (long edge feed)
210 x 148 mm (8.3 x 5.8
in.)
X
A6
105 x 148 mm (4.1 x 5.8
in.)
X
JIS B5
182 x 257 mm (7.2 x
10.1 in.)
X
Xerox®B230 Printer
User Guide
23
Learn About the Printer
Paper Size 250-sheet Tray Manual Feeder Two-sided Printing
Oficio (Mexico)
215.9 x 340.4 mm (8.5 x
13.4 in.)
Hagaki
100 x 148 mm (3.94 x
5.83 in.)
X X
Statement
139.7 x 215.9 mm (5.5 x
8.5 in.)
X
Executive
184.2 x 266.7 mm (7.25
x 10.5 in.)
X
Letter
215.9 x 279.4 mm (8.5 x
11 in.)
Legal
215.9 x 355.6 mm (8.5 x
14 in.)
Folio
215.9 x 330.3 mm (8.5 x
13 in.)
Universal
98 x 148 mm (3.9 x 5.8
in.) to 216 x 356 mm (8.5
x 14 in.)
X X
Universal
105 x 148 mm (4.1 x 5.8
in.) to 216 x 356 mm (8.5
x 14 in.)
X
7 ¾ Envelope (Monarch)
98.4 x 190.5 mm (3.875
x 7.5 in.)
XX
9 Envelope
98.4 x 225.4 mm (3.875
x 8.9 in.)
XX
10 Envelope
104.8 x 241.3 mm (4.12
x 9.5 in.)
XX
24 Xerox®B230 Printer
User Guide
Learn About the Printer
Paper Size 250-sheet Tray Manual Feeder Two-sided Printing
DL Envelope
110 x 220 mm (4.33 x
8.66 in.)
X X
C5 Envelope
162 x 229 mm (6.38 x
9.01 in.)
XX
B5 Envelope
176 x 250 mm (6.93 x
9.84 in.)
XX
Other Envelope
98.4 x 162 mm (3.87 x
6.38 in.) to 176 x 250
mm (6.93 x 9.84 in.)
XX
SSuuppppoorrtteedd PPaappeerr TTyyppeess
Note: Labels, envelopes, and card stock always print at reduced speed.
Paper Type 250-sheet Tray Manual Feeder Two-sided Printing
Plain paper
Card stock X X
Labels XX
Bond
Envelope X X
Letterhead
Preprinted
Colored paper
Light
Xerox®B230 Printer
User Guide
25
Learn About the Printer
Xerox®B230 Printer
User Guide
27
3
Set Up, Install, and Configure
This chapter contains:
• Selecting a Location for the Printer............................................................................................. 28
• Attaching Cables........................................................................................................................ 29
• Loading Paper and Specialty Media ........................................................................................... 30
• Installing and Updating Software, Drivers, and Firmware ........................................................... 33
• Networking ................................................................................................................................ 38
• Printing the Menu Settings Page ................................................................................................ 41
Selecting a Location for the Printer
• Leave enough room to open trays, covers, and doors and to install hardware options.
• Set up the printer near an electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the
power cord to an appropriately rated and properly grounded electrical outlet that is near
the product and easily accessible.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this
product near water or wet locations.
• Make sure that airflow in the room meets the latest revision of the ASHRAE 62 standard or the
CEN Technical Committee 156 standard.
• Provide a flat, sturdy, and stable surface.
• Keep the printer:
– Clean, dry, and free of dust
– Away from stray staples and paper clips
– Away from the direct airflow of air conditioners, heaters, or ventilators
– Free from direct sunlight and humidity extremes
• Observe the recommended temperatures and avoid fluctuations.
Ambient temperature: 10 to 32.2°C (50 to 90°F)
Storage temperature: -40 to 43.3°C (-40 to 110°F)
• Allow the following recommended amount of space around the printer for proper ventilation:
1. Top: 120 mm (5 in.)
2. Rear: 260 mm (10 in.)
3. Right Side: 120 mm (5 in.)
4. Front: 550 mm (22 in.)
The minimum space needed in front of
the printer is 76 mm (3 in.).
5. Left Side: 120 mm (5 in.)
28 Xerox®B230 Printer
User Guide
Set Up, Install, and Configure
Attaching Cables
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or
make any electrical or cabling connections, such as the power cord, fax feature, or telephone,
during a lightning storm.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the
power cord to an appropriately rated andproperly grounded electrical outlet that is near the
product and easily accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the
power cord provided with this product or the manufacturer's authorized replacement.
Warning: To avoid loss of data or printer malfunction, do not touch the USB cable, any wireless
network adapter, or the printer in the areas shown while actively printing.
Number Printer Port Function
1 Ethernet port Connect the printer to a network.
2 USB printer port Connect the printer to a computer.
3 Power cord socket Connect the printer to an electrical outlet.
Xerox®B230 Printer
User Guide
29
Set Up, Install, and Configure
Loading Paper and Specialty Media
SSeettttiinngg tthhee PPaappeerr SSiizzee aanndd TTyyppee
1. From the control panel, navigate to Tools > Paper > OK > Tray Configuration > OK > Paper Size/
Type > OK.
2. Select a paper source, and then configure the paper size and type.
• For two-sided printing on A4-size paper, make sure that the paper size setting in the duplex
unit is set to A4.
• For two-sided printing on letter-, legal-, Oficio-, or folio-size paper, make sure that the paper
size setting in the duplex unit is set to Letter.
CCoonnffiigguurriinngg UUnniivveerrssaall PPaappeerr SSeettttiinnggss
1. From the control panel, navigate to: Settings > Paper > OK > Media Configuration > OK >
Universal Setup > OK
2. Configure the settings, and then press OK.
LLooaaddiinngg tthhee TTrraayy
1. Remove the tray.
30 Xerox®B230 Printer
User Guide
Set Up, Install, and Configure
2. Adjust the paper guides to match the size of the paper that you are loading.
3. Flex, fan, then align the paper edges before loading.
4. Load the paper stack with the printable side face-down, and then make sure that the side guides
fit snugly against the paper.
• Load letterhead face-down with the top edge of the sheet toward the front of the tray for
one-sided printing.
• Load letterhead face-up with the bottom edge of the sheet toward the front of the tray for
two-sided printing.
• Do not slide paper into the tray.
• To avoid paper jams, make sure that the stack height is below the maximum paper fill
indicator.
Xerox®B230 Printer
User Guide
31
Set Up, Install, and Configure
5. Insert the tray.
If necessary, set the paper size and paper type from the control panel to match the paper loaded.
LLooaaddiinngg tthhee MMaannuuaall FFeeeeddeerr
1. Open the manual feeder.
2. Adjust the guide to match the size of the paper that you are loading.
3. Load a sheet of paper with the printable side face-up.
• Load letterhead with the printable side face-up and the top edge entering the printer first for
one-sided printing.
• Load letterhead with the printable side face-down and the top edge entering the printer last
for two-sided printing.
• Load envelope with the flap side down and against the left side of the paper guide.
Warning: To avoid paper jams, do not force paper into the manual feeder.
32 Xerox®B230 Printer
User Guide
Set Up, Install, and Configure
Installing and Updating Software, Drivers, and
Firmware
IInnssttaalllliinngg tthhee SSooffttwwaarree
Before you install the print driver software, verify that the printer is plugged in, powered on,
connected correctly, and has a valid IP address. The IP address usually appears in the upper right
corner of the control panel.
To view the IP address of the printer, refer to Finding the IP Address of the Printer.
Note: If the Software and Documentation disc is not available, download the latest drivers
from www.xerox.com/drivers
OOppeerraattiinngg SSyysstteemm RReeqquuiirreemmeennttss
• Windows 7, Windows 8, Windows 8.1, Windows 10, Windows Server 2008 R2, Windows Server
2012, Windows Server 2016, and Windows Server 2019.
• MacOS version 10.14 and later.
• UNIX and Linux: Your printer supports connection to various UNIX platforms through the network
interface.
IInnssttaalllliinngg tthhee PPrriinntt DDrriivveerrss ffoorr aa WWiinnddoowwss NNeettwwoorrkk PPrriinntteerr
1. Insert the Software and Documentation disc into the appropriate drive on your computer. If the
installer does not start automatically, navigate to the drive, then double-click the Setup.exe
installer file.
2. Click Xerox Smart Start — Driver Installer (Recommended).
3. At the License Agreement, click Agree.
4. From the list of discovered printers, select your printer.
When you install print drivers for a network printer, if your printer does not appear in the list, click
Don’t See Your Printer?, then enter the IP address for your printer.
To view the IP address of your printer, refer to Finding the IP Address of the Printer.
5. Click Quick Install.
A message appears that confirms that the installation is successful.
6. To complete the installation and close the Installer window, click Done.
IInnssttaalllliinngg tthhee WWiinnddoowwss PPrriinntt DDrriivveerr ..zziipp FFiillee
You can download print drivers from Xerox.com in a .zip file, then use the Windows Add Printer Wizard
to install the print drivers on your computer.
To install the print driver from the .zip file:
1. Download, then extract the required .zip file to a local directory on your computer.
Xerox®B230 Printer
User Guide
33
Set Up, Install, and Configure
2. At your computer, open the Control Panel, then select Devices and Printers > Add a Printer.
3. Click The printer that I want isn't listed, then click Add a local printer or network printer with
manual settings.
4. To use a previously established port, select Use an existing port, then from the list, select a
Standard TCP/IP Port.
5. To create a Standard TCP/IP port:
a. Select Create a New Port.
b. For Type of port, select Standard TCP/IP Port, then click Next.
c. In the Hostname or IP address field, type the printer IP address or host name.
d. To disable the feature, clear the check box for Query the printer and automatically select
the driver to use, then click Next.
6. Click Have Disk.
7. Click Browse. Browse to, then select the driver.inf file for your printer. Click Open.
8. Select your printer model, then click Next.
9. If a prompt appears because the print driver was installed previously, click Use the driver that is
currently installed (recommended).
10. In the Printer name field, type a name for your printer.
11. To install the print driver, click Next.
12. If needed, set the printer as the default printer.
Note: Before you select Share Printer, contact your system administrator.
13. To send a test page to the printer, click Print a test page.
14. Click Finish.
IInnssttaalllliinngg tthhee PPrriinntt DDrriivveerrss ffoorr aa WWiinnddoowwss UUSSBB PPrriinntteerr
1. Connect the B end of a standard A/B USB 2.0 or USB 3.0 cable to the USB Port on the back of the
printer.
2. Connect the A end of the USB cable to the USB port on the computer.
3. If the Windows Found New Hardware Wizard appears, click cancel.
4. Insert the Software and Documentation disc into the appropriate drive on your computer. If the
installer does not start automatically, navigate to the drive, then double-click the Setup.exe
installer file.
5. Click Xerox Smart Start — Driver Installer (Recommended).
6. At the License Agreement, click Agree.
7. From the list of discovered printers, select your printer, then click Quick Install.
A message appears that confirms that the installation is successful.
8. To complete the installation and close the Installer window, click Done.
34 Xerox®B230 Printer
User Guide
Set Up, Install, and Configure
IInnssttaalllliinngg tthhee PPrriinntteerr aass aa WWeebb SSeerrvviiccee oonn DDeevviicceess
Web Services on Devices (WSD) allows a client to discover and access a remote device and its
associated services across a network. WSD supports device discovery, control, and use.
Installing a WSD Printer Using the Add Device Wizard
1. At your computer, click Start, then select Printers and Scanners.
2. To add the required printer, click Add a Printer or Scanner.
3. In the list of available devices, select the device that you want to use, then click Next.
Note: If the printer that you want to use does not appear in the list, click Cancel. To add the
printer manually, use the IP address of the printer. For details, refer to Installing the Windows
Print Driver .zip File.
4. Click Close.
IInnssttaalllliinngg tthhee DDrriivveerrss aanndd UUttiilliittiieess ffoorr MMaaccOOSS
1. Download the latest print driver from https://www.xerox.com/office/drivers.
2. Open the Xerox®Print Drivers 5.xx.x.dmg or .pkg as needed for your printer.
3. To run Xerox®Print Drivers 5.xx.x.dmg or .pkg, double-click the appropriate file name.
4. When prompted, click Continue.
5. To accept the license agreement, click I Agree.
6. To accept the current installation location, click Install, or select another location for the
installation files, then click Install.
7. If prompted, enter your password, then click OK.
8. From the list of discovered printers, select your printer, then click Next.
9. If your printer does not appear in the list of discovered printers:
a. Click the Network Printer Icon.
b. Type the IP address of your printer, then click Continue.
c. Select your printer in the list of discovered printers, then click Continue.
10. If your printer was not detected, verify that the printer is powered on and that the Ethernet or
USB cable is connected properly.
11. To accept the print queue message, click OK.
12. Select or clear the Set Printer as Default and Print a Test Page check boxes.
13. Click Continue, then click Close.
Adding the Printer for MacOS
For networking, set up your printer using Bonjour®(mDNS), or for an LPD, LPR connection, connect
using the IP address of your printer. For a non-network printer, create a desktop USB connection.
For more information, go to the Online Support Assistant at: https://www.xerox.com/support.
Xerox®B230 Printer
User Guide
35
Set Up, Install, and Configure
Adding the Printer Using Bonjour
To add the printer using Bonjour®:
1. From the computer Applications folder or from the dock, open System Preferences.
2. Click Printers & Scanners.
The list of printers appears on the left of the window.
3. For the list of printers, click the Plus icon (+).
4. At the top of the window, click the Default icon.
5. Select your printer from the list, then click Add.
Note: If your printer is not detected, verify that the printer is powered on and that the Ethernet
cable is connected properly.
Adding the Printer by Specifying the IP Address
To add the printer by specifying the IP address:
1. From the computer Applications folder or from the dock, open System Preferences.
2. Click Printers & Scanners.
The list of printers appears on the left of the window.
3. In the list of printers, click the Plus (+) icon.
4. Click IP.
5. From the Protocol list, select the protocol.
6. In the Address field, enter the IP address of the printer.
7. In the Name field, enter a name for the printer.
8. From the Use list, choose Select a driver to use.
9. From the printer software list, select the print driver for your printer model.
10. Click Add.
IInnssttaalllliinngg PPrriinntt DDrriivveerrss aanndd UUttiilliittiieess ffoorr UUNNIIXX aanndd LLiinnuuxx
For more information on installing print drivers and utilities for UNIX and Linux, refer to https://www.
xerox.com/office/drivers.
UUppddaattiinngg FFiirrmmwwaarree
Some applications require a minimum device firmware level to operate correctly.
For more information on updating the device firmware, contact your representative.
1. Open a web browser, and then type the printer IP address in the address field.
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
36 Xerox®B230 Printer
User Guide
Set Up, Install, and Configure
2. Click Settings > Device > Update Firmware.
3. Do either of the following:
• Click Check for updates > I agree, start update.
• Upload the flash file.
1. Browse to the flash file.
2. Click Upload > Start.
EExxppoorrttiinngg oorr IImmppoorrttiinngg aa CCoonnffiigguurraattiioonn FFiillee
You can export the configuration settings of your printer into a text file, and then import the file to
apply the settings to other printers.
1. Open a web browser, and then type the printer IP address in the address field.
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2. From the Embedded Web Server, click Export Configuration or Import Configuration.
3. Follow the instructions on the screen.
4. If the printer supports applications, then do the following:
a. Click Apps > [select the application ] > Configure.
b. Click Export or Import.
Xerox®B230 Printer
User Guide
37
Set Up, Install, and Configure
Networking
CCoonnnneeccttiinngg tthhee PPrriinntteerr ttoo aa WWii--FFii NNeettwwoorrkk
Make sure that Active Adapter is set to Auto. From the control panel, navigate to Tools > Network/
Ports > OK > Network Overview > OK > Active Adapter > OK > Auto > OK
CCoonnnneeccttiinngg tthhee PPrriinntteerr ttoo aa WWiirreelleessss NNeettwwoorrkk uussiinngg
WWii--FFii PPrrootteecctteedd SSeettuupp ((WWPPSS))
Before you begin, make sure that:
• The access point (wireless router) is WPS-certified or WPS-compatible. For more information, see
the documentation that came with your access point.
• A wireless network adapter is installed in your printer. For more information, see the instructions
that came with the adapter.
• Make sure that Active Adapter is set to Auto. From the control panel, navigate to: Settings >
Network/Ports > OK > Network Overview > OK > Active Adapter > OK > Auto > OK.
UUssiinngg tthhee PPuusshh BBuuttttoonn mmeetthhoodd
1. From the home screen, touch Settings >Network/Ports >Wireless >Wi-Fi Protected Setup >
Start Push Button Method.
2. Follow the instructions on the display.
UUssiinngg tthhee ppeerrssoonnaall iiddeennttiiffiiccaattiioonn nnuummbbeerr ((PPIINN)) mmeetthhoodd
1. From the home screen, touch Settings >Network/Ports >Wireless >Wi-Fi Protected Setup >
Start PIN Method.
2. Copy the eight-digit WPS PIN.
3. Open a web browser, and then type the IP address of your access point in the address field.
• To know the IP address, see the documentation that came with your access point.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
4. Access the WPS settings. For more information, see the documentation that came with your
access point.
5. Enter the eight-digit PIN, and then save the changes.
CCoonnffiigguurriinngg WWii--FFii DDiirreecctt
Wi-Fi Direct®is a Wi-Fi-based peer-to-peer technology that allows wireless devices to connect directly
to a Wi-Fi Direct-enabled printer without using an access point (wireless router).
1. From the control panel, navigate to:
Settings > OK > Network/Ports > OK > Wi-Fi Direct > OK
38 Xerox®B230 Printer
User Guide
Set Up, Install, and Configure
2. Configure the settings.
•Enable Wi-Fi Direct—Enables the printer to broadcast its own Wi-Fi Direct network.
•Wi-Fi Direct Name—Assigns a name for the Wi-Fi Direct network.
•Wi-Fi Direct Password—Assigns the password for negotiating the wireless security when
using the peer-to-peer connection.
•Show Password on Setup Page—Shows the password on the Network Setup Page.
•Auto-Accept Push Button Requests—Lets the printer accept connection requests
automatically.
Note: Accepting push-button requests automatically is not secured.
CCoonnnneeccttiinngg aa MMoobbiillee DDeevviiccee ttoo tthhee PPrriinntteerr
Before connecting your mobile device, make sure that Wi-Fi Direct has been configured. For more
information, see Configuring Wi-Fi Direct.
CCoonnnneeccttiinngg UUssiinngg WWii--FFii DDiirreecctt
Note: These instructions apply only to Android mobile devices.
1. From the mobile device, go to the settings menu.
2. Enable Wi-Fi, and then tap Wi-Fi Direct.
3. Select the printer Wi-Fi Direct name.
4. Confirm the connection on the printer control panel.
CCoonnnneeccttiinngg UUssiinngg WWii--FFii
1. From the mobile device, go to the settings menu.
2. Tap Wi-Fi, and then select the printer Wi-Fi Direct name.
Note: The string DIRECT-xy (where x and y are two random characters) is added before the Wi-
Fi Direct name.
3. Enter the Wi-Fi Direct password.
CCoonnnneeccttiinngg aa ccoommppuutteerr ttoo tthhee pprriinntteerr
Before connecting your computer, make sure that Wi-Fi Direct has been configured. For more
information, see Configuring Wi-Fi Direct.
FFoorr WWiinnddoowwss UUsseerrss
1. Open Printers & scanners, and then click Add a printer or scanner.
2. Click Show Wi-Fi Direct printers, and then select the printer Wi-Fi Direct name.
3. From the printer display, take note of the eight-digit PIN of the printer.
Xerox®B230 Printer
User Guide
39
Set Up, Install, and Configure
4. Enter the PIN on the computer.
Note: If the print driver is not already installed, then Windows downloads the appropriate
driver.
FFoorr MMaacciinnttoosshh UUsseerrss
1. Click the wireless icon, and then select the printer Wi-Fi Direct name.
Note: The string DIRECT-xy (where x and y are two random characters) is added before the Wi-
Fi Direct name.
2. Type the Wi-Fi Direct password.
Note: Switch your computer back to its previous network after disconnecting from the Wi-Fi
Direct network.
DDeeaaccttiivvaattiinngg tthhee WWii--FFii NNeettwwoorrkk
1. From the printer control panel, navigate to: Settings > Network/Ports > OK > Network Overview
> OK > Active Adapter > OK > Standard Network > OK.
2. Follow the instructions on the display.
CChheecckkiinngg tthhee PPrriinntteerr CCoonnnneeccttiivviittyy
1. From the control panel, navigate to: Settings > Reports > OK > Network > OK.
2. Select Network Setup Page, and then press OK.
3. Check the first section of the network setup page, and confirm that the status is connected.
If the status is not connected, then the LAN drop may be inactive, or the network cable may be
unplugged or malfunctioning. Contact your administrator for assistance.
40 Xerox®B230 Printer
User Guide
Set Up, Install, and Configure
Xerox®B230 Printer
User Guide
43
4
Secure the printer
This chapter contains:
• Erasing Printer Memory.............................................................................................................. 44
• Restoring Factory Default Settings ............................................................................................. 45
• Statement of Volatility............................................................................................................... 46
Erasing Printer Memory
To erase volatile memory or buffered data, turn off the printer.
To erase non-volatile memory or individual settings, device and network settings, security settings,
and embedded solutions, do the following:
1. From the control panel, navigate to: Settings > Device > OK > Maintenance > OK > Out of
Service Erase > OK > Sanitize all information on nonvolatile memory > OK.
2. Select Yes > OK.
3. Select either Start initial setup or Leave printer offline, then press OK.
44 Xerox®B230 Printer
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Secure the printer
Statement of Volatility
Your printer contains various types of memory that can store device and network settings, and user
data.
Type of memory Description
Volatile memory Your printer uses standard random access memory (RAM) to temporarily
buffer user data during simple print jobs.
Non-volatile memory Your printer may use two forms of non-volatile memory: EEPROM and
NAND (flash memory). Both types are used to store operating system,
device settings, and network information.
Erase the content of any installed printer memory in the following circumstances:
• The printer is being decommissioned.
• The printer is being moved to a different department or location.
• The printer is being serviced by someone from outside your organization.
• The printer is being removed from your premises for service.
• The printer is being sold to another organization.
46 Xerox®B230 Printer
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Secure the printer
Xerox®B230 Printer
User Guide
47
5
Print
This chapter contains:
• Printing from a Computer........................................................................................................... 48
• Printing from a Mobile Device .................................................................................................... 49
• Printing a Font Sample List......................................................................................................... 51
• Placing Separator Sheets between Copies .................................................................................. 52
• Canceling a Print Job.................................................................................................................. 53
• Adjusting Toner Darkness........................................................................................................... 54
Printing from a Computer
Note: For labels, card stock, and envelopes, set the paper size and type in the printer before
printing the document.
1. From the document that you are trying to print, open the Print dialog.
2. If necessary, adjust the settings.
3. Print the document.
48 Xerox®B230 Printer
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Print
Printing from a Mobile Device
PPrriinnttiinngg ffrroomm aa MMoobbiillee DDeevviiccee UUssiinngg MMoopprriiaa™™ PPrriinntt
SSeerrvviiccee
Mopria Print Service is a mobile printing solution for mobile devices running on Android™version 5.0
or later. It allows you to print directly to any Mopria-certified printer.
Note: Make sure that you download the Mopria Print Service application from the Google
Play™store and enable it in the mobile device.
1. From your Android mobile device, launch a compatible application or select a document from
your file manager.
2. Tap More options > Print.
3. Select a printer, and then adjust the settings, if necessary.
4. Tap the Print icon.
PPrriinnttiinngg ffrroomm aa MMoobbiillee DDeevviiccee UUssiinngg AAiirrPPrriinntt®®
The AirPrint software feature is a mobile printing solution that allows you to print directly from Apple
devices to an AirPrint-certified printer.
• Make sure that the Apple device and the printer are connected to the same network. If the
network has multiple wireless hubs, then make sure that both devices are connected to the same
subnet.
• This application is supported only in some Apple devices.
1. From your mobile device, select a document from your file manager or launch a compatible
application.
2. Tap Share > Print.
3. Select a printer, then adjust the settings, if necessary.
4. Print the document.
PPrriinnttiinngg ffrroomm aa MMoobbiillee DDeevviiccee UUssiinngg WWii--FFii DDiirreecctt®®
Wi-Fi Direct is a printing service that lets you print to any Wi-Fi Direct®-ready printer.
Note: Make sure that the mobile device is connected to the printer wireless network. For more
information, see Connecting a Mobile Device to the Printer.
1. From your mobile device, launch a compatible application or select a document from your file
manager.
2. Depending on your mobile device, do one of the following:
• Tap More options > Print.
• Tap Share > Print.
• Tap More options > Print.
Xerox®B230 Printer
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49
Print
Canceling a Print Job
FFrroomm tthhee PPrriinntteerr CCoonnttrrooll PPaanneell
1. From the control panel, press Back twice, and then press Cancel.
2. Select a print job to cancel, and then press OK.
FFrroomm tthhee CCoommppuutteerr
1. Depending on the operating system, do either of the following:
• Open the printers folder, and then select your printer.
• From the System Preferences in the Apple menu, navigate to your printer.
2. Select a print job to cancel.
Xerox®B230 Printer
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53
Print
Xerox®B230 Printer
User Guide
55
6
Use printer menus
This chapter contains:
• Menu map................................................................................................................................. 56
• Device........................................................................................................................................ 57
• Print........................................................................................................................................... 64
• Paper......................................................................................................................................... 69
• Network/Ports ............................................................................................................................ 71
• Security ..................................................................................................................................... 85
• Reports ...................................................................................................................................... 90
• Troubleshooting......................................................................................................................... 91
Menu map
Device •Preferences
•Eco-Mode
•Remote Operator Panel*
•Notifications
•Power Management
•Restore Factory Defaults
•Maintenance
•About this Printer
Print •Layout
•Setup
•Quality
•PCL
•Image
Paper •Tray Configuration •Media Configuration
Network/Ports •Network Overview
•Wireless
•Wi-Fi Direct
•Ethernet
•TCP/IP
•SNMP
•IPSec
•802.1x
•LPD Configuration
•HTTP/FTP Settings
•USB
•Restrict external network access
Security* •Login Methods
•Certificate Management
•Login Restrictions
•Confidential Print Setup
•Erase Temporary Data Files
•Miscellaneous
Reports •Menu Settings Page
•Device
•Print
•Network
Troubleshooting Print Quality Test Pages
* This menu appears only in the Embedded Web Server.
56 Xerox®B230 Printer
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Device
PPrreeffeerreenncceess
Menu item Description
Display Language
[List of languages]
Set the language of the text that appears on the display.
Country/Region
[List of countries]
Identify the country or region where the printer is configured to
operate.
Run Initial Setup
• Yes
• No*
Run the setup wizard.
Displayed information
• Display Text 1
• Display Text 2
Specify the information to appear on the home screen.
Date and Time
• Configure
– Current Date and Time
– Manually Set Date and Time
– Date Format [MM-DD-YYYY*]
– Time Format [12 hour A.M./P.
M.*]
– Time Zone [GMT*]
• Network Time Protocol
– Enable NTP
– NTP Server
Configure the printer date and time.
Paper Sizes
• U.S.*
• Metric
Specify the unit of measurement for paper sizes.
Note: The country or region selected in the initial setup wizard
determines the initial paper size setting.
Screen Timeout
10–300 (60*)
Set the idle time in seconds before the display shows the home
screen, or before the printer logs out a user account automatically.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Use printer menus
EEccoo--MMooddee
Menu Item Description
Print: Sides
• 1-Sided*
• 2-Sided
Specify whether to print on one side or two sides of the paper.
Print : Pages per Side
• Off*
• 2 pages per side
• 3 pages per side
• 4 pages per side
• 6 pages per side
• 9 pages per side
• 12 pages per side
• 16 pages per side
Print multiple page images on one side of a sheet of paper.
Print : Toner Darkness
• Light
• Normal*
• Dark
Determine the lightness or darkness of text images.
Note: An asterisk (*) next to a value indicates the factory default setting.
RReemmoottee OOppeerraattoorr PPaanneell
Menu Item Description
External VNC Connection Connect an external Virtual Network Computing (VNC) client to the
remote control panel.
Authentication Type
• None*
• Standard Authentication
Set the authentication type when accessing the VNC client server.
VNC Password Specify the password to connect to the VNC client server.
Note: This menu item appears only if Authentication Type is set to
Standard Authentication.
Note: An asterisk (*) next to a value indicates the factory default setting.
58 Xerox®B230 Printer
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NNoottiiffiiccaattiioonnss
Menu Item Description
Supplies : Show Supply Estimates
• Show estimates*
• Do not show estimates
Show the estimated status of the supplies.
Supplies
Custom Supply Notifications
Configure notification settings when the printer requires user
intervention.
Note: This menu item appears only in the Embedded Web
Server.
E-mail Alerts Setup : E-mail Setup
• Primary SMTP Gateway
• Primary SMTP Gateway Port (25*)
• Secondary SMTP Gateway
• Secondary SMTP Gateway Port (25*)
• SMTP Timeout (30 seconds*)
• Reply Address
• Always use SMTP default Reply
Address (Off*)
• Use SSL/TLS (Disabled*)
• Require Trusted Certificate (On*)
• SMTP Server Authentication (No
authentication required*)
• Device-Initiated E-mail (None*)
• Device Userid
• Device Password
• NTLM Domain
Configure the e-mail settings of the printer.
Note: This menu item appears only in the Embedded Web
Server.
Error Prevention : Jam Assist
• Off
• On*
Set the printer to check for jammed paper automatically.
Error Prevention : Auto Continue
• Disabled
• 5–255 (5*)
Let the printer continue processing or printing a job automatically
after clearing certain attendance conditions.
Error Prevention : Auto Reboot
• Auto Reboot (Reboot always*) Set the printer to restart when an error occurs.
Error Prevention :Auto Reboot
• Max Auto Reboots (2*) Set the number of automatic reboots that the printer can perform.
Error Prevention : Auto Reboot
• Auto Reboot Window (720*) Set the number of seconds before the printer performs an
automatic reboot.
Error Prevention: Auto Reboot
• Auto Reboot Counter Show a read-only information of the reboot counter.
Error Prevention: Display Short Paper
Error
• Auto-clear*
Set the printer to show a message when a short paper error occurs.
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Use printer menus
Menu Item Description
• On Note: Short paper refers to the size of the paper loaded.
Error Prevention : Page Protect
• Off*
• On
Set the printer to process the entire page into the memory before
printing it.
Jam Content Recovery : Jam Recovery
• Auto*
• Off
• On
Set the printer to reprint jammed pages.
Note: An asterisk (*) next to a value indicates the factory default setting.
PPoowweerr MMaannaaggeemmeenntt
Menu Item Description
Sleep Mode Profile : Print from Sleep
Mode
• Stay awake after printing
• Enter Sleep Mode after printing*
Set the printer to stay in Ready mode or return to Sleep mode after
printing.
Timeouts : Sleep Mode
• 1–120 minutes (15*)
Set the idle time before the printer begins operating in Sleep mode.
Timeouts : Hibernate Timeout
• Disabled
• 1 hour
• 2 hours
• 3 hours
• 6 hours
• 1 day
• 2 days
• 3 days*
• 1 week
• 2 weeks
• 1 month
Set the time before the printer turns off.
Timeouts : Hibernate Timeout on
Connection
• Hibernate
• Do Not Hibernate*
Set Hibernate Timeout to turn off the printer while an active
Ethernet connection exists.
Note: An asterisk (*) next to a value indicates the factory default setting.
60 Xerox®B230 Printer
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RReessttoorree FFaaccttoorryy DDeeffaauullttss
Menu Item Description
Restore Settings
• Restore all settings
• Restore printer settings
• Restore network settings
Restore the printer factory default settings.
MMaaiinntteennaannccee
CCoonnffiigg MMeennuu
Menu Item Description
USB Configuration : USB PnP
• 1*
• 2
Change the USB driver mode of the printer to improve its compatibility
with a personal computer.
USB Configuration : USB Speed
• Full
• Auto*
Set the USB port to run at full speed and disable its high-speed
capabilities.
Tray Configuration : Show Tray
Insert Message
• Off
• Only for unknown sizes*
• Always
Display a message to select paper size and type after inserting the
tray.
Tray Configuration : A5 Loading
• Short Edge
• Long Edge*
Specify the page orientation when loading A5 paper size.
Tray Configuration : Paper Prompts
• Auto*
• Manual Paper
Set the paper source that the user fills when a prompt to load paper
appears.
Tray Configuration : Envelope
Prompts
• Auto*
• Manual Envelope
Set the paper source that the user fills when a prompt to load
envelope appears.
Tray Configuration : Action for
Prompts
• Prompt user*
• Continue
• Use current
Set the printer to resolve paper- or envelope-related change prompts.
Reports : Menu Settings Page
• Event Log
• Event Log Summary
Print reports about printer menu settings, status, and event logs.
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Use printer menus
Menu Item Description
Supply Usage And Counters
Clear Supply Usage History
Reset the supply page counter or view the total printed pages.
Printer Emulations : Emulator
Security
• Page Timeout
• 0–60 (60*)
Set the page timeout during emulation.
Printer Emulations : Emulator
Security
• Reset Emulator After Job
– Off*
– On
Reset the emulator after a print job.
Printer Emulations : Emulator
Security
• Disable Printer Message Access
– Off
– On*
Disable access to the printer message during emulation.
Print Configuration : Font
Sharpening
• 0–150 (24*)
Set a text point-size value below which the high-frequency screens are
used when printing font data.
Print Configuration : Print Density
• Disabled
• 1–5 (3*)
Adjust the toner density when printing documents.
Device Operations : Quiet Mode
• On
• Off*
Set the printer to reduce the amount of noise that it makes when
printing.
Note: This setting slows down the overall performance of the
printer.
Device Operations : Panel Menus
• Enable*
• Disable*
Set the printer to enable access to the control panel menus.
Note: This menu can be configured only from the Embedded
Web Server.
Device Operations
Clear Custom Status
Erase all custom messages.
Note: An asterisk (*) next to a value indicates the factory default setting.
62 Xerox®B230 Printer
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OOuutt ooff SSeerrvviiccee EErraassee
Menu Item Description
• Printer Memory Last Sanitized
• Sanitize all information on nonvolatile
memory
• Erase all printer and network settings
• Erase all shortcuts and shortcut settings
Clear all settings and shortcuts that are stored in the printer.
Note: Erase all shortcuts and shortcut settings is
available only in some printer models.
AAbboouutt tthhiiss PPrriinntteerr
Menu Item Description
Xerox Asset Tag The maximum length is 32 characters.
Customer Asset Tag Show the serial number of the printer. The maximum length is 32
characters.
Printer Location Identify the printer location. The maximum length is 63 characters.
Contact Personalize the printer name. The maximum length is 63 characters.
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Use printer menus
Print
LLaayyoouutt
Menu Item Description
Sides
• 1-sided*
• 2-sided
Specify whether to print on one side or two sides of the paper.
Flip Style
• Long Edge*
• Short Edge
Determine which side of the paper (long edge or short edge) is bound when
performing two-sided printing.
Note: Depending on the option selected, the printer automatically
offsets each printed information of the page to bind the job correctly.
Blank Pages
• Print
• Do Not Print*
Print blank pages that are included in a print job.
Collate
• Off [1,1,1,2,2,2]
• On [1,2,1,2,1,2]*
Keep the pages of a print job stacked in sequence, particularly when printing
multiple copies of the job.
Separator Sheets
• None*
• Between Copies
• Between Jobs
• Between Pages
Insert blank separator sheets when printing.
Separator Sheet Source
Tray [x] (1*)
Specify the paper source for the separator sheet.
Pages per Side
• Off*
• 2 pages per side
• 3 pages per side
• 4 pages per side
• 6 pages per side
• 9 pages per side
• 12 pages per side
• 16 pages per side
Print multiple page images on one side of a sheet of paper.
Pages per Side Ordering
• Horizontal*
• Reverse Horizontal
• Vertical
• Reverse Vertical
Specify the positioning of multiple page images when using Pages per Side.
Note: The positioning depends on the number of page images and their
page orientation.
Pages per Side
Orientation
• Auto*
Specify the orientation of a multiple-page document when using Pages per
Side.
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Menu Item Description
• Landscape
• Portrait
Pages per Side Border
• None*
• Solid
Print a border around each page image when using Pages per Side.
Copies
1–9999 (1*)
Specify the number of copies for each print job.
Print Area
• Normal*
• Whole Page
Set the printable area on a sheet of paper.
Note: An asterisk (*) next to a value indicates the factory default setting.
SSeettuupp
Menu Item Description
Printer Language
PCL Emulation
Set the printer language.
Print All Order
• Alphabetical*
• Newest First
• Oldest First
Specify the order you choose to print all held and confidential
jobs.
Note: An asterisk (*) next to a value indicates the factory default setting.
QQuuaalliittyy
Menu Item Description
Print Resolution
• 300 dpi
• 600 dpi*
• 1200 Image Q
• 2400 Image Q
Set the resolution for the text and images on the printed output.
Note: Resolution is determined in dots per inch or image
quality.
Toner Darkness
• Light
• Normal*
• Dark
Determine the lightness or darkness of text images.
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Menu Item Description
Halftone
• Normal*
• Detail
Enhance the printed output to have smoother lines with sharper
edges.
Note: An asterisk (*) next to a value indicates the factory default setting.
PPCCLL
Menu Item Description
Font Name
[List of available fonts] (Courier*)
Select a font from the specified font source.
Symbol Set
[List of available symbol set]
(10U PC-8*)
Specify the symbol set for each font name.
Note: A symbol set is a set of alphabetic and numeric characters,
punctuation, and special symbols. Symbol sets support the
different languages or specific programs such as math symbols for
scientific text.
Pitch
0.08–100 (10*)
Specify the pitch for fixed or monospaced fonts.
Note: Pitch refers to the number of fixed-space characters in a
horizontal inch of type.
Orientation
• Portrait*
• Landscape
• Reverse Portrait
• Reverse Landscape
Specify the orientation of text and graphics on the page.
Lines per Page
1–255
Specify the number of lines of text for each page printed through the PCL
data stream.
• This menu item activates vertical escapement that causesthe selected
number of requested lines to print between the default margins of the
page.
• 60 is the U.S. factory default setting. 64 is the international factory
default setting.
PCL5 Minimum Line Width
1–30 (2*)
Set the initial minimum stroke width of any job printed in 1200 dpi.
PCLXL Minimum Line Width
1–30 (2*)
A4 Width
• 198mm*
• 203mm
Set the width of the logical page on A4-size paper.
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Menu Item Description
Note: Logical page is the space on the physical page where data is
printed.
Auto CR after LF
• Off*
• On
Set the printer to perform a carriage return after a line feed control
command.
Note: Carriage return is a mechanism that commands the printer
to move the position of the cursor to the first position on the same
line.
Auto LF after CR
• Off*
• On
Set the printer to perform a line feed after a carriage return control
command.
Print Timeout
• Disabled
• Enabled*
Enable the printer to end a print job after it has been idle for the
specified amount of time in seconds.
Print Timeout Time
1–255 (90*)
Set the time in seconds for the printer to end a print job after it has been
idle.
Note: This menu item appears only when Print Timeout is
enabled.
Note: An asterisk (*) next to a value indicates the factory default setting.
IImmaaggee
Menu Item Description
Auto Fit
• On
• Off*
Select the best available paper size and orientation setting for an
image.
Note: When set to On, this menu item overrides the
scaling and orientation settings for the image.
Invert
• Off*
• On
Invert bitonal monochrome images.
Note: This menu item does not apply to GIF or JPEG
image formats.
Scaling
• Anchor Top Left
• Best Fit*
• Anchor Center
• Fit Height/Width
• Fit Height
• Fit Width
Adjust the image to fit the printable area.
Note: When Auto Fit is set to On, Scaling is automatically
set to Best Fit.
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Paper
TTrraayy CCoonnffiigguurraattiioonn
Menu Item Description
Default Source
• Tray [x] (1*)
• Manual Paper
• Manual Envelope
Set the paper source for all print jobs.
Paper Size/Type
• Tray [x] (1*)
• Manual Paper
• Manual Envelope
Specify the paper size or paper type loaded in each paper source.
Substitute Size
• Off
• Letter/A4
• All Listed*
Set the printer to substitute a specified paper size if the requested size is not
loaded in any paper source.
• Off prompts the user to load the required paper size.
• Letter/A4 prints an A4-size document on letter when loading letter, and
letter-size jobs on A4 paper size when loading A4.
• All Listed substitutes Letter/A4.
Note: An asterisk (*) next to a value indicates the factory default setting.
MMeeddiiaa CCoonnffiigguurraattiioonn
UUnniivveerrssaall SSeettuupp
Menu Item Description
Units of Measure
• Inches
• Millimeters
Specify the unit of measurement for the universal paper.
Note: Inches is the U.S. factory default setting. Millimeters is
the international factory default setting.
Portrait Width
• 3.00–14.17inches (8.50*)
• 76–360mm (216*)
Set the portrait width of the universal paper.
Portrait Height
• 3.00–14.17inches (14*)
• 76–360mm (356*)
Set the portrait height of the universal paper.
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Menu Item Description
Feed Direction
• Short Edge*
• Long Edge
Set the printer to pick paper from the short edge or long edge
direction.
Note: Long Edge appears only when the longest edge is
shorter than the maximum width supported.
Note: An asterisk (*) next to a value indicates the factory default setting.
MMeeddiiaa TTyyppeess
Menu item Description
• Plain Paper
• Card Stock
• Recycled
• Labels
• Bond
• Envelope
• Letterhead
• Preprinted
• Colored Paper
• Light
• Heavy
Specify the texture, weight, and orientation of the paper loaded.
70 Xerox®B230 Printer
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Network/Ports
NNeettwwoorrkk OOvveerrvviieeww
Menu item Description
Active Adapter
• Auto*
• Standard Network
• Wireless
Specify the type of the network connection.
Network Status Show the connectivity status of the printer network.
Display Network Status on Printer
• Off
• On*
Show the network status on the display.
Speed, Duplex Show the speed of the currently active network card.
IPv4 Show the IPv4 address.
All IPv6 Addresses Show all IPv6 addresses.
Reset Print Server
Start
Reset all active network connections to the printer.
Note: This setting removes all network
configuration settings.
Network Job Timeout
• Off
• On* (90 seconds)
Set the time before the printer cancels a network print
job.
Banner Page
• Off*
• On
Print a banner page.
Enable Network Connections
• Enable*
• Disable
Enable or disable all network connections.
Enable LLDP
• Off*
• On
Enable Link Layer Discovery Protocol (LLDP) in the printer.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Use printer menus
WWiirreelleessss
Menu item Description
Setup On Printer Panel
• Choose Network
• Add Wi-Fi Network
– Network Name
– Network Mode
– Wireless Security Mode (Disabled*)
Determine the wireless network that the printer
connects to.
Note: This menu item appears as Wireless
Connection Setup in the Embedded Web Server.
Wi-Fi Protected Setup
• Start Push Button Method
• Start PIN Method
Establish a wireless network and enable network
security.
• Start Push Button Method connects the printer to a
wireless network when buttons on both the printer
and the access point (wireless router) are pressed
within a given time.
• Start PIN Method connects the printer to a wireless
network when a PIN on the printer is entered into
the wireless settings of the access point.
Compatibility
802.11b/g/n (2.4GHz)*
Specify the wireless standard for the wireless network.
Wireless Security Mode
• Disabled*
• WEP
• WPA2/WPA-Personal
• WPA2-Personal
• 802.1x - RADIUS
Set the type of security for connecting the printer to
wireless devices.
WEP Authentication Mode
• Auto*
• Open
• Shared
Set the type of Wireless Encryption Protocol (WEP)
used by the printer.
Note: This menu item appears only if Wireless
Security Mode is set to WEP.
Set WEP Key Specify a WEP password for secure wireless connection.
Note: This menu item appears only if Wireless
Security Mode is set to WEP.
WPA2-Personal
AES*
Enable wireless security through WPA2.
Note: This menu item appears only if Wireless
Security Mode is set to WPA2-Personal.
Set PSK Set the password for secure wireless connection.
Note: This menu item appears only if Wireless
Security Mode is set to WPA2/WPA-Personal or
WPA2-Personal.
WPA2/WPA-Personal
AES*
Enable wireless security through WPA2/WPA.
72 Xerox®B230 Printer
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Menu item Description
Note: This menu item appears only if Wireless
Security Mode is set to WPA2/WPA-Personal.
802.1x Encryption Mode
• WPA+
• WPA2*
Enable wireless security through 802.1x standard.
Note: This menu item appears only if Wireless
Security Mode is set to 802.1x - Radius.
IPv4 : Enable DHCP
• On*
• Off
Enable Dynamic Host Configuration Protocol (DHCP).
Note: DHCP is a standard protocol that lets a
server dynamically assign an IP address and
other network configuration parameters to each
device on the network, so that they can
communicate with other IP networks.
IPv4 : Set Static IP Address
• IP Address
• Netmask
• Gateway
Set the static IP address of your printer.
IPv6 : Enable IPv6
• On*
• Off
Enable IPv6 in the printer.
IPv6 : Enable DHCPv6
• Off*
• On
Enable DHCPv6 in the printer.
IPv6 : Stateless Address Autoconfiguration
• Off
• On*
Set the network adapter to accept the automatic IPv6
address configuration entries provided by a router.
IPv6
DNS Address
Specify the DNS server address.
IPv6
Manually Assigned IPV6
Assign the IPv6 address.
Note: This menu item appears only in some
printer models.
IPv6
Manually Assigned IPV6 Router
Assign the IPv6 router address.
Note: This menu item appears only in some
printer models.
IPv6 : Address Prefix
• 0–128 (64*)
Specify the address prefix.
IPv6
All IPv6 Addresses
Show all IPv6 addresses.
IPv6
All IPv6 Router Addresses
Show all IPv6 router addresses.
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Menu item Description
Network Address
• UAA
• LAA
View the network addresses.
PCL SmartSwitch
• On*
• Off
Set the printer to switch automatically to PCL
emulation when a print job requires it, regardless of the
default printer language.
Note: If PCL SmartSwitch is off, then the printer
does not examine incoming data and uses the
default printer language specified in the Setup
menu.
PS SmartSwitch
• On*
• Off*
Set the printer to switch automatically to PS emulation
when a print job requires it, regardless of the default
printer language.
• This menu item appears only in some printer
models.
• If PS SmartSwitch is off, then the printer does not
examine incoming data and uses the default printer
language specified in the Setup menu.
Mac Binary PS
• Auto*
• On
• Off
Set the printer to process Macintosh binary PostScript
print jobs.
• This menu item appears only in some printer
models.
• On processes raw binary PostScript print jobs.
• Off filters print jobs using the standard protocol.
Note: An asterisk (*) next to a value indicates the factory default setting.
WWii--FFii DDiirreecctt
Menu item Description
Enable Wi-Fi Direct
• On
• Off*
Set the printer to connect directly to Wi-Fi devices.
Wi-Fi Direct Name Specify the name of the Wi-Fi Direct network.
Wi-Fi Direct Password Set the password to authenticate and validate users
on a Wi-Fi connection.
Show Password on Setup Page
• Off
• On*
Show the Wi-Fi Direct Password on the Network Setup
Page.
Preferred Channel Number
• 1–11 Set the preferred channel of the Wi-Fi network.
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Menu item Description
• Auto*
Group Owner IP Address Specify the IP address of the group owner.
Auto-Accept Push Button Requests
• Off*
• On
Accept requests to connect to the network
automatically.
Note: Accepting clients automatically is not
secured.
Note: An asterisk (*) next to a value indicates the factory default setting.
EEtthheerrnneett
Menu item Description
Network Speed Show the speed of an active network adapter.
IPv4 : Enable DHCP
• On*
• Off
Enable Dynamic Host Configuration Protocol (DHCP).
Note: DHCP is a standard protocol that lets a
server dynamically assign an IP address and
other network configuration parameters to
each device on the network, so that they can
communicate with other IP networks.
IPv4 : Set Static IP Address
• IP Address
• Netmask
• Gateway
Set the static IP address of your printer.
IPv6 : Enable IPv6
• On*
• Off
Enable IPv6 in the printer.
IPv6 : Enable DHCPv6
• Off*
• On
Enable DHCPv6 in the printer.
IPv6 : Stateless Address Autoconfiguration
• Off
• On*
Set the network adapter to accept the automatic
IPv6 address configuration entries provided by a
router.
IPv6
DNS Address
Specify the DNS server address.
IPv6 : Address Prefix
• 0–128 (64*) Specify the address prefix.
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Menu item Description
IPv6
All IPv6 Addresses
Show all IPv6 addresses.
IPv6
All IPv6 Router Addresses
Show all IPv6 router addresses.
Network Address
• UAA
• LAA
Show the printer Media Access Control (MAC)
addresses: Locally Administered Address (LAA) and
Universally Administered Address (UAA).
Note: You can change the printer LAA
manually.
PCL SmartSwitch
• On*
• Off
Set the printer to switch automatically to PCL
emulation when a print job requires it, regardless of
the default printer language.
Note: If PCL SmartSwitch is off, then the
printer does not examine incoming data and
uses the default printer language specified in
the Setup menu.
Energy Efficient Ethernet
• Auto*
• On
• Off
Reduce power consumption when the printer does
not receive data from the Ethernet network.
Note: An asterisk (*) next to a value indicates the factory default setting.
TTCCPP//IIPP
Note: This menu appears only in network printers or printers attached to print servers.
Menu item Description
Set Hostname Set the current TCP/IP host name.
Domain Name Set the domain name.
Note: This menu item appears only in the
Embedded Web Server.
Allow DHCP/BOOTP to update NTP server
• On*
• Off
Allow the DHCP and BOOTP clients to update the NTP
settings of the printer.
Zero Configuration Name Specify a service name for the zero configuration
network.
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Menu item Description
Note: This menu item appears only in the
Embedded Web Server.
Enable Auto IP
• On*
• Off
Assign an IP address automatically.
DNS Address Specify the current Domain Name System (DNS) server
address.
Backup DNS Specify the backup DNS server addresses.
Backup DNS 2
Backup DNS 3
Domain Search Order Specify a list of domain names to locate the printer and
its resources that reside in different domains on the
network.
Note: This menu item appears only in the
Embedded Web Server.
Enable DDNS
• Off*
• On
Update the Dynamic DNS settings.
DDNS TTL Specify the current DDNS settings.
Default TTL
DDNS Refresh Time
Enable mDNS
• On*
• Off
Update multicast DNS settings.
WINS Address Specify a server address for Windows Internet Name
Service (WINS).
Enable BOOTP
• Off*
• On
Allow the BOOTP to assign a printer IP address.
Restricted Server List Specify an IP address for the TCP connections.
• This menu item appears only in the Embedded Web
Server.
• Use a comma to separate each IP address.
• You can add up to 50 IP addresses.
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Menu item Description
Restricted Server List Options
• Block All Ports*
• Block Printing Only
• Block Printing and HTTP Only
Specify how the IP addresses in the list can access the
printer functionality.
Note: This menu item appears only in the
Embedded Web Server.
MTU Specify a maximum transmission unit (MTU) parameter
for the TCP connections.
Raw Print Port
1–65535 (9100*)
Specify a raw port number for printers connected on a
network.
Outbound Traffic Maximum Speed
• Disabled*
• Enabled
Enable the printer maximum transfer rate.
Enable TLSv1.0
• On*
• Off
Enable the TLSv1.0 protocol.
Enable TLSv1.1
• On*
• Off
Enable the TLSv1.1 protocol.
SSL Cipher List Specify the cipher algorithms to use for the SSL or the
TLS connections.
Note: An asterisk (*) next to a value indicates the factory default setting.
SSNNMMPP
Note: This menu appears only in network printers or printers that are attached to print servers.
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Menu item Description
SNMP Versions 1 and 2c
• Enabled
– Off
– On*
• Allow SNMP Set
– Off
– On*
• Enable PPM MIB
– Off
– On*
SNMP Community
Configure Simple Network Management Protocol
(SNMP) versions 1 and 2c to install print drivers and
applications.
SNMP Version 3
• Enabled
– Off
– On*
• Context Name
• Set Read/Write Credentials
– User Name
– Authentication Password
– Privacy Password
• Set Read-only Credentials
– User Name
– Authentication Password
– Privacy Password
• Authentication Hash
– MD5
– SHA1*
• Minimum Authentication Level
– No Authentication, No Privacy
– Authentication, No Privacy
– Authentication, Privacy*
• Privacy Algorithm
– DES
– AES-128*
Configure SNMP version 3 to install and update the
printer security.
Note: An asterisk (*) next to a value indicates the factory default setting.
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IIPPSSeecc
Note: This menu appears only in network printers or printers that are attached to print servers.
Menu item Description
Enable IPSec
Off*
On
Enable Internet Protocol Security (IPSec).
Base Configuration
Default*
Compatibility
Secure
Set the IPSec base configuration.
This menu item appears only when Enable IPSec is
set to On.
DH (Diffie-Hellman) Group Proposal
modp2048 (14)*
modp3072 (15)
modp4096 (16)
modp6144 (17)
Set the IPSec encryption.
This menu item appears only when Base
Configuration is set to Compatibility.
Proposed Encryption Method Specify an encryption method.
This menu item appears only when Base
Configuration is set to Compatibility.
Proposed Authentication Method Specify an authentication method.
This menu item appears only when Base
Configuration is set to Compatibility.
IKE SA Lifetime (Hours) Specify the IKE SA expiry period.
This menu item appears only when Base
Configuration is set to Secure.
IPSec SA Lifetime (Hours) Specify the IPSec SA expiry period.
This menu item appears only when Base
Configuration is set to Secure.
IPSec Device Certificate Specify an IPSec certificate.
This menu item appears only when Base
Configuration is set to Compatibility or Secure.
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Menu item Description
Pre-Shared Key Authenticated Connections
Host [x]
Address
Key
Configure the authenticated connections of the
printer.
These menu items appear only when Enable IPSec is
set to On.
Certificate Authenticated Connections
Host [x] Address[/subnet]
Address[/subnet]
880022..11xx
Note: This menu appears only in network printers or printers that are attached to print servers.
Menu item Description
Active
Off*
On
Let the printer join networks that require
authentication before allowing access.
Note: An asterisk (*) next to a value indicates the factory default setting.
LLPPDD CCoonnffiigguurraattiioonn
Note: This menu appears only in network printers or printers that are attached to print servers.
Menu item Description
LPD Timeout
0–65535 seconds (90*)
Set the time-out value to stop the Line Printer
Daemon (LPD) server from waiting indefinitely for
hung or invalid print jobs.
LPD Banner Page
Off*
On
Print a banner page for all LPD print jobs.
Note: A banner page is the first page of a
print job used as a separator of print jobs and
to identify the originator of the print job
request.
LPD Trailer Page
Off*
On
Print a trailer page for all LPD print jobs.
Note: A trailer page is the last page of a print
job.
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Menu item Description
LPD Carriage Return Conversion
Off*
On
Enable carriage return conversion.
Note: Carriage return is a mechanism that
commands the printer to move the position of
the cursor to the first position on the same
line.
Note: An asterisk (*) next to a value indicates the factory default setting.
HHTTTTPP//FFTTPP SSeettttiinnggss
Note: This menu appears only in network printers or printers that are attached to print servers.
Menu item Description
Enable HTTP Server
Off
On*
Access the Embedded Web Server to monitor and
manage the printer.
Enable HTTPS
Off
On*
Configure the Hypertext Transfer Protocol Secure
(HTTPS) settings.
Force HTTPS Connections
Off*
On
Force the printer to use the HTTPS connections.
Enable FTP/TFTP
Off
On*
Send files using FTP.
HTTP Proxy IP Address Configure the HTTP and FTP server settings.
Note: This feature is available only in some
printer models.
FTP Proxy IP Address
HTTP Default IP Port
1–65535 (80*)
HTTPS Device Certificate
FTP Default IP Port
1–65535 (21*)
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Menu item Description
Timeout for HTTP/FTP Requests
1–299 (30*)
Specify the amount of time before the server
connection stops.
Retries for HTTP/FTP Requests
1–299 (3*)
Set the number of retries to connect to the HTTP/FTP
server.
Note: An asterisk (*) next to a value indicates the factory default setting.
UUSSBB
Menu item Description
PCL SmartSwitch
Off
On*
Set the printer to switch to PCL emulation when a
print job received through a USB port requires it,
regardless of the default printer language.
Note: If PCL SmartSwitch is off, then the
printer does not examine incoming data and
uses the default printer language specified in
the Setup menu.
Enable USB Port
Enable*
Disable
Enable the standard USB port.
Note: An asterisk (*) next to a value indicates the factory default setting.
RReessttrriicctt eexxtteerrnnaall nneettwwoorrkk aacccceessss
Menu item Description
Restrict external network access
Off*
On
Restrict access to network sites.
External network address Specify the network addresses with restricted access.
E-mail address for notification Specify an e-mail address to send a notification of
logged events.
Ping frequency
1–300 (10*)
Specify the network query interval in seconds.
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Security
LLooggiinn MMeetthhooddss
PPuubblliicc
Menu item Description
Manage Permissions
• Function Access
– Held Jobs Access
– Cancel Jobs at the Device
– Change Language
– Internet Printing Protocol (IPP)
– B/W Print
– Network Folder - Scan
Control access to the printer functions.
Manage Permissions
• Administrative Menus
– Security Menu
– Network/Ports Menu
– Paper Menu
– Reports Menu
– Function Configuration Menus
– Supplies Menu
– SE Menu
– Device Menu
Control access to the printer menus.
Manage Permissions
• Device Management
– Remote Management
– Firmware Updates
– Import / Export All Settings
– Out of Service Erase
– Embedded Web Server Access
Control access to the printer management options.
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LLooccaall AAccccoouunnttss
Menu item Description
Add User
• User Name/Password
• User Name
• Password
• PIN
Create local accounts to manage access to the
printer functions.
Manage Groups/Permissions
• Add Group
– Import Access Controls
– Function Access
– Administrative Menus
– Device Management
• All Users
– Import Access Controls
– Function Access
– Administrative Menus
– Device Management
• Admin
– Function Access
– Administrative Menus
– Device Management
Control group or user access to the printer functions,
applications, and security settings.
CCeerrttiiffiiccaattee MMaannaaggeemmeenntt
Menu item Menu item
Configure Certificate Defaults
• Common Name
• Organization Name
• Unit Name
• Country/Region
• Province Name
• City Name
• Subject Alternate Name
Set the default values for generated certificates.
Device Certificates Generate, delete, or view device certificates.
Manage CA Certificates Load, delete, or view Certificate Authority (CA)
certificates.
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LLooggiinn RReessttrriiccttiioonnss
Menu item Description
Login failures
1–10 (3*)
Specify the number of failed login attempts before
the user gets locked out.
Failure time frame
1–60 minutes (5*)
Specify the time frame between failed login attempts
before the user gets locked out.
Lockout time
1–60 minutes (5*)
Specify the lockout duration.
Web Login Timeout
1–120 minutes (10*)
Specify the delay for a remote login before the user is
logged off automatically.
Note: An asterisk (*) next to a value indicates the factory default setting.
CCoonnffiiddeennttiiaall PPrriinntt SSeettuupp
Menu item Description
Max Invalid PIN
2–10
Set the number of times an invalid PIN can be
entered.
• A value of zero turns off this setting.
• When the limit is reached, the print jobs for that
user name and PIN are deleted.
Confidential Job Expiration
• Off*
• 1 Hour
• 4 Hours
• 24 Hours
• 1 Week
Set the expiration time for confidential print jobs.
• If this menu item is changed while confidential
print jobs reside in the printer memory or hard
disk, then the expiration time for those print jobs
does not change to the new default value.
• If the printer is turned off, then all confidential
jobs held in the printer memory are deleted.
Repeat Job Expiration
• Off*
• 1 Hour
• 4 Hours
• 24 Hours
• 1 Week
Set the expiration time for a print job that you want
to repeat.
Verify Job Expiration
• Off*
• 1 Hour
• 4 Hours
Set the expiration time that the printer prints a copy
for the user to examine its quality, before printing the
remaining copies.
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Menu item Description
• 24 Hours
• 1 Week
Reserve Job Expiration
• Off*
• 1 Hour
• 4 Hours
• 24 Hours
• 1 Week
Set the expiration time that the printer stores print
jobs for printing later.
Require All Jobs to be Held
• Off*
• On
Set the printer to hold all print jobs.
Keep duplicate documents
• Off*
• On
Set the printer to print other documents with the
same file name without overwriting any of the print
jobs.
Note: An asterisk (*) next to a value indicates the factory default setting.
EErraassee TTeemmppoorraarryy DDaattaa FFiilleess
Menu item Description
Stored in onboard memory
• Off*
• On
Delete all files stored on the printer memory.
Note: An asterisk (*) next to a value indicates the factory default setting.
MMiisscceellllaanneeoouuss
Menu item Description
Print Permission
• Off*
• On
Allow the user to print.
Default Print Permission Login Shows the default permission used for the user to
print.
Note: This setting shows only when one or
more Login Methods are created.
Security Reset Jumper
• Enable “Guest” access* Specify user access to the printer.
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Menu item Description
• No Effect • The jumper is located beside a lock icon on the
controller board.
• Enable “Guest” access gives anyone access to all
aspects of the printer.
• No Effect may make access to the printer
impossible when the required security information
is unavailable.
Minimum Password Length
0–32
Specify the password length.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Reports
MMeennuu SSeettttiinnggss PPaaggee
Menu item Description
Menu Settings Page Print a report that contains the printer menus.
DDeevviiccee
Menu item Description
Device Information Print a report that contains information about the
printer.
Device Statistics Print a report about printer usage and supply status.
Profile List Print a list of profiles that are stored in the printer.
Asset Report Print a report that contains the printer serial number
and model name.
PPrriinntt
Menu item Description
Print Fonts
PCL Fonts
Print samples and information about the fonts that
are available in each printer language.
NNeettwwoorrkk
Menu item Description
Network Setup Page Print a page that shows the configured network and
wireless settings on the printer.
Note: This menu item appears only in network
printers or printers connected to print servers.
Wi-Fi Direct Connected Clients Print a page that shows the list of devices that are
connected to the printer using Wi-Fi Direct.
Note: This menu item appears only when
Enable Wi-Fi Direct is set to On.
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7
Maintain the Printer
This chapter contains:
• Checking the Status of Supplies ................................................................................................. 94
• Configuring Supply Notifications................................................................................................ 95
• Setting Up E-mail Alerts ............................................................................................................. 96
• Viewing Reports ......................................................................................................................... 97
• Ordering Supplies....................................................................................................................... 98
• Replacing Supplies ..................................................................................................................... 99
• Cleaning the Printer ................................................................................................................. 103
• Saving Energy and Paper.......................................................................................................... 104
• Moving the Printer to Another Location.................................................................................... 105
Configuring Supply Notifications
1. Open a web browser, and then type the printer IP address in the address field.
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the webpage correctly.
2. Click Settings > OK > Device > OK > Notifications > OK.
3. From the Supplies menu, click Custom Supply Notifications.
4. Select a notification for each supply item.
5. Apply the changes.
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Setting Up E-mail Alerts
Configure the printer to send e-mail alerts when supplies are low, when paper must be changed or
added, or when there is a paper jam.
1. Open a web browser, and then type the printer IP address in the address field.
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2. Click Settings > Device > Notifications > E-mail Alert Setup, and then configure the settings.
Note: For more information on SMTP settings, contact your e-mail provider.
3. Click Setup E-mail Lists and Alerts, and then configure the settings.
4. Apply the changes.
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Ordering Supplies
To view and order supplies for your printer, go to https://www.xerox.com/supplies, then enter your
product in the search field.
Note: All life estimates for printer supplies assume printing on letter or A4-size plain paper.
Warning: Failure to maintain optimum printer performance or to replace supplies can cause
damage to your printer.
UUssiinngg GGeennuuiinnee XXeerrooxx SSuupppplliieess
Your Xerox printer is designed to function best with genuine Xerox supplies. Use of third-party
supplies can affect the performance, reliability, or life of the printer and its imaging components. It
can also affect warranty coverage. Damage caused by the use of third-party supplies is not covered
by the warranty.
All life indicators are designed to function with Xerox supplies and can deliver unpredictable results if
third-party supplies are used. Imaging component usage beyond the intended life can damage your
Xerox printer or associated components.
Warning: Supplies without Return Program agreement terms can be reset and remanufactured.
However, the manufacturer’s warranty does not cover any damage caused by non-genuine
supplies. Resetting counters on the supply without proper remanufacturing can cause damage
to your printer. After resetting the supply counter, your printer may display an error indicating
the presence of the reset item.
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Replacing Supplies
RReeppllaacciinngg tthhee TToonneerr CCaarrttrriiddggee
1. Open the front door.
Warning: To prevent damage from electrostatic discharge, touch any exposed metal frame of
the printer before accessing or touching interior areas of the printer.
2. Remove the imaging unit.
3. Remove the used toner cartridge from the imaging unit.
4. Unpack the new toner cartridge.
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Maintain the Printer
8. Insert the imaging unit.
9. Close the door.
RReeppllaacciinngg tthhee IImmaaggiinngg UUnniitt
1. Open the front door.
Warning: To prevent damage from electrostatic discharge, touch any exposed metal frame of
the printer before accessing or touching interior areas of the printer.
2. Remove the used imaging unit.
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Maintain the Printer
3. Remove the toner cartridge from the used imaging unit.
4. Unpack the new imaging unit, and then insert the toner cartridge.
Warning: Do not expose the imaging unit to direct light for more than 10 minutes. Extended
exposure to light may cause print quality problems.
Warning: Do not touch the photoconductor drum. Doing so may affect the quality of future
print jobs.
5. Insert the new imaging unit.
6. Close the door.
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Cleaning the Printer
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior
of the printer, unplug the power cord from the electrical outlet and disconnect all cables from
the printer before proceeding.
• Perform this task after every few months.
• Damage to the printer caused by improper handling is not covered by the printer warranty.
1. Turn off the printer, and then unplug the power cord from the electrical outlet.
2. Remove paper from the standard output tray.
3. Remove any dust, lint, and pieces of paper around the printer using a soft brush or vacuum.
4. Wipe the outside of the printer with a damp, soft, lint-free cloth.
• Do not use household cleaners or detergents, as they may damage the finish of the printer.
• Make sure that all areas of the printer are dry after cleaning.
5. Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the
power cord to an appropriately rated and properly grounded electrical outlet that is near the
product and easily accessible.
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Saving Energy and Paper
CCoonnffiigguurriinngg PPoowweerr SSaavvee MMooddee SSeettttiinnggss
SSlleeeepp MMooddee
1. From the control panel, navigate to: Settings > OK > Device > OK > Power Management > OK >
Timeouts > OK > Sleep Mode > OK
2. Enter the amount of time that the printer stays idle before it enters Sleep mode.
HHiibbeerrnnaattee MMooddee
1. From the control panel, navigate to: Settings > OK > Device > OK > Power Management > OK >
Timeouts > OK > Hibernate Mode > OK
2. Select the amount of time before the printer enters Hibernate mode.
• Make sure to wake the printer from Hibernate mode before sending a print job.
• To wake the printer from Hibernate mode, press the power button.
• The Embedded Web Server is disabled when the printer is in Hibernate mode.
CCoonnsseerrvviinngg SSuupppplliieess
• Print on both sides of the paper.
Note: Two-sided printing is the default setting in the print driver.
• Print multiple pages on a single sheet of paper.
• Use the preview feature to see how the document looks like before printing it.
• Print one copy of the document to check its content and format for accuracy.
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Moving the Printer to Another Location
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20kg (44lb), then it may
require two or more people to lift it safely.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the
power cord provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid
personal injury or printer damage:
• Make sure that all doors and trays are closed.
• Turn off the printer, and then unplug the power cord from the electrical outlet.
• Disconnect all cords and cables from the printer.
• If the printer has separate floor-standing optional trays or output options attached to it, then
disconnect them before moving the printer.
• If the printer has a caster base, then carefully roll it to the new location. Use caution when
passing over thresholds and breaks in flooring.
• If the printer does not have a caster base but is configured with optional trays or output options,
then remove the output options and lift the printer off the trays. Do not try to lift the printer and
any options at the same time.
• Always use the handholds on the printer to lift it.
• Any cart used to move the printer must have a surface able to support the full footprint of the
printer.
• Any cart used to move the hardware options must have a surface able to support the dimensions
of the options.
• Keep the printer in an upright position.
• Avoid severe jarring movements.
• Make sure that your fingers are not under the printer when you set it down.
• Make sure that there is adequate clearance around the printer.
Note: Damage to the printer caused by improper moving is not covered by the printer
warranty.
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8
Troubleshoot a problem
This chapter contains:
• Print Quality Problems.............................................................................................................. 108
• Printing Problems ..................................................................................................................... 109
• The Printer Is Not Responding.................................................................................................. 145
• Network Connection Problems.................................................................................................. 147
• Issues with Supplies ................................................................................................................. 150
• Clearing Jams .......................................................................................................................... 152
• Paper Feed Problems ................................................................................................................ 160
• Contacting Customer Support .................................................................................................. 164
Print Quality Problems
Find the the print quality problem you are having, and then click the link below it to read problem-
solving steps.
•Blank or White Pages
•Dark Print
•Fine Lines Are Not Printed Correctly
•Folded or Wrinkled Paper
•Gray Background
•Horizontal Light Bands
•Incorrect Margins
•Light Print
•Mottled Print and Dots
•Paper curl
•Print Crooked or Skewed
•Repeating Defects
•Solid Black Pages
•Text or Images Cut Off
•Toner Easily Rubs Off
•Vertical Dark Bands
•Vertical Dark Lines or Streaks
•Vertical Dark Streaks with Print Missing
•Vertical White Lines
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Printing Problems
PPrriinntt QQuuaalliittyy IIss PPoooorr
BBllaannkk oorr WWhhiittee PPaaggeess
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel,
navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen
printer models, press OK to navigate through the settings.
Action Yes No
Step 1
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the cartridge is not
supported, then install a
supported one.
b. Print the document.
Is the printer printing blank or
white pages?
Go to step 2. The problem is solved.
Step 2
a. Remove the imaging unit.
Do not expose the imaging
unit to direct light for more
than 10 minutes. Extended
exposure to light may cause
print quality problems.
Do not touch the
photoconductor drum under
the imaging unit. Doing so
may affect the quality of
future print jobs.
b. Check the imaging unit for
signs of damage.
Go to step 3. The problem is solved.
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Troubleshoot a problem
Action Yes No
Make sure that the
photoconductor drum contact
is not bent or out of place.
c. Firmly shake the imaging unit
to redistribute the toner.
d. Insert the imaging unit.
e. Print the document.
Is the printer printing blank or
white pages?
Step 3
Replace the toner cartridge.
Is the printer printing blank or
white pages?
Go to step 4. The problem is solved.
Step 4
Replace the imaging unit.
Is the printer printing blank or
white pages?
Refer to Contacting Customer
Support.
The problem is solved.
DDaarrkk PPrriinntt
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel,
navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen
printer models, press OK to navigate through the settings.
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Action Yes No
Step 1
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the cartridge is not
supported, then install a
supported one.
b. Print the document.
Is the print dark?
Go to step 2. The problem is solved.
Step 2
a. Turn off the printer, wait for
about 10 seconds, and then
turn on the printer.
b. Reduce toner darkness. From
the control panel, navigate to:
Settings > Print > Quality >
Toner Darkness
c. Print the document.
Is the print dark?
Go to step 3. The problem is solved.
Step 3
a. Depending on your operating
system, specify the paper type
from the Printing Preferences
or Print dialog.
• Make sure that the setting
matches the paper loaded.
• You can also change the
setting on the printer
control panel. Navigate to
Settings > Paper > Tray
Configuration > Paper
Size/Type.
b. Print the document.
Is the print dark?
Go to step 4. The problem is solved.
Step 4
Check if the paper has texture or
rough finishes.
Are you printing on textured or
rough paper?
Go to step 5. Go to step 6.
Step 5 Go to step 6. The problem is solved.
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Troubleshoot a problem
Action Yes No
a. Replace textured paper with
plain paper.
b. Print the document.
Is the print dark?
Step 6
a. Load paper from a fresh
package.
Paper absorbs moisture due to
high humidity. Store paper in
its original wrapper until you
are ready to use it.
b. Print the document.
Is the print dark?
Go to step 7. The problem is solved.
Step 7
a. Remove, and then insert the
imaging unit.
Do not expose the imaging
unit to direct light for more
than 10 minutes. Extended
exposure to light may cause
print quality problems.
Do not touch the
photoconductor drum under
the imaging unit. Doing so
may affect the quality of
future print jobs.
b. Print the document.
Is the print dark?
Go to step 8. The problem is solved.
Step 8
a. Replace the imaging unit.
b. Print the document.
Is the print dark?
Refer to Contacting Customer
Support.
The problem is solved.
112 Xerox®B230 Printer
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FFiinnee LLiinneess AArree NNoott PPrriinntteedd CCoorrrreeccttllyy
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel,
navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen
printer models, press OK to navigate through the settings.
Action Yes No
Step 1
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the cartridge is not
supported, then install a
supported one.
b. Print the document.
Are fine lines not printed correctly?
Go to step 2. The problem is solved.
Step 2
a. Increase toner darkness.
From the control panel,
navigate to:
Settings > Print > Quality >
Toner Darkness
b. Print the document.
Are fine lines not printed correctly?
Refer to Contacting Customer
Support.
The problem is solved.
Xerox®B230 Printer
User Guide
113
Troubleshoot a problem
FFoollddeedd oorr WWrriinnkklleedd PPaappeerr
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel,
navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen
printer models, press OK to navigate through the settings.
114 Xerox®B230 Printer
User Guide
Troubleshoot a problem
Action Yes No
Step 1
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the cartridge is not
supported, then install a
supported one.
b. Print the document.
Is the paper folded or wrinkled?
Go to step 2. The problem is solved.
Step 2
a. Load paper from a fresh
package.
Paper absorbs moisture due to
high humidity. Store paper in
its original wrapper until you
are ready to use it.
b. Print the document.
Is the paper folded or wrinkled?
Go to step 3. The problem is solved.
Step 3
a. Depending on your operating
system, specify the paper type
from the Printing Preferences
or Print dialog.
• Make sure that the setting
matches the paper loaded.
• You can also change the
setting from the printer
control panel. Navigate to
Settings > Paper > Tray
Configuration > Paper
Size/Type
b. Print the document.
Is the paper folded or wrinkled?
Refer to Contacting Customer
Support.
The problem is solved.
Xerox®B230 Printer
User Guide
115
Troubleshoot a problem
GGrraayy BBaacckkggrroouunndd
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel,
navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen
printer models, press OK to navigate through the settings.
Action Yes No
Step 1
a. Turn off the printer, wait for 10
seconds, and then turn on the
printer.
b. Decrease toner darkness.
From the control panel,
navigate to: Settings > Print >
Quality > Toner Darkness.
c. Print the document.
Does gray background appear on
prints?
Go to step 2. The problem is solved.
Step 2
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the toner cartridge is not
supported, then install a
supported one.
b. Print the document.
Does gray background appear on
prints?
Go to step 3. The problem is solved.
Step 3
a. Depending on your operating
system, specify the paper type
from the Printing Preferences
or Print dialog.
• Make sure that the setting
matches the paper loaded.
Go to step 4. The problem is solved.
116 Xerox®B230 Printer
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Troubleshoot a problem
Action Yes No
• You can also change the
setting from the printer
control panel. Navigate to
Settings > Paper > Tray
Configuration > Paper
Size/Type.
b. Print the document.
Does gray background appear on
prints?
Step 4
a. Remove, and then insert the
imaging unit.
Do not expose the imaging
unit to direct light for more
than 10 minutes. Extended
exposure to light may cause
print quality problems.
Do not touch the
photoconductor drum under
the imaging unit. Doing so
may affect the quality of
future print jobs.
b. Print the document.
Does gray background appear on
prints?
Go to step 5. The problem is solved.
Step 5
a. Update the printer firmware.
For more information, see
Updating Firmware.
b. Print the document.
Does gray background appear on
prints?
Go to step 6. The problem is solved.
Step 6
a. Replace the imaging unit.
b. Print the document.
Does gray background appear on
prints?
Refer to Contacting Customer
Support.
The problem is solved.
Xerox®B230 Printer
User Guide
117
Troubleshoot a problem
IInnccoorrrreecctt MMaarrggiinnss
Action Yes No
Step 1
a. Adjust the paper guides to the
correct position for the paper
loaded.
b. Print the document.
Are the margins correct?
The problem is solved. Go to step 2.
Step 2
a. Set the paper size.
From the control panel,
navigate to: Settings > Paper >
Tray Configuration > Paper
Size/Type
b. Print the document.
Are the margins correct?
The problem is solved. Go to step 3.
Step 3
a. Depending on your operating
system, specify the paper size
from the Printing Preferences
or Print dialog.
Make sure that the setting
matches the paper loaded.
b. Print the document.
Are the margins correct?
The problem is solved. Refer to Contacting Customer
Support.
118 Xerox®B230 Printer
User Guide
Troubleshoot a problem
LLiigghhtt PPrriinntt
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel,
navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen
printer models, press OK to navigate through the settings.
Action Yes No
Step 1
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the cartridge is not
supported, then install a
supported one.
b. Print the document.
Is the print light?
Go to step 2. The problem is solved.
Step 2
a. Turn off the printer, wait for
about 10 seconds, and then
turn on the printer.
b. Increase toner darkness.
From the control panel,
navigate to Settings > Print >
Quality > Toner Darkness
c. Print the document.
Is the print light?
Go to step 3. The problem is solved.
Step 3
a. Depending on your operating
system, specify the paper type
from the Printing Preferences
or Print dialog.
• Make sure that the setting
matches the paper loaded.
• You can also change the
setting on the printer
control panel. Navigate to
Go to step 4. The problem is solved.
Xerox®B230 Printer
User Guide
119
Troubleshoot a problem
Action Yes No
Settings > Paper > Tray
Configuration > Paper
Size/Type.
b. Print the document.
Is the print light?
Step 4
a. Depending on your operating
system, specify the print
resolution from the Printing
Preferences or Print dialog.
b. Set the resolution to 600 dpi.
c. Print the document.
Is the print light?
Go to step 5. The problem is solved.
Step 5
a. Remove the imaging unit.
Do not expose the imaging
unit to direct light for more
than 10 minutes. Extended
exposure to light can cause
print quality problems.
Do not touch the
photoconductor drum under
the imaging unit. Doing so
may affect the quality of
future print jobs.
b. Firmly shake the imaging unit
to redistribute the toner.
c. Insert the imaging unit.
d. Turn off the printer, wait for 10
seconds, and then turn on the
printer.
e. Print the document.
Is the print light?
Go to step 6. The problem is solved.
120 Xerox®B230 Printer
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Troubleshoot a problem
Action Yes No
Step 6
a. Check the status of the toner
cartridge.
From the control panel,
navigate to Settings > Reports
> Device > Device Statistics.
b. From the Supply Information
section of the pages printed,
check the status of the toner
cartridge.
Is the toner cartridge near end of
life?
Go to step 7. Refer to Contacting Customer
Support.
Step 7
a. Replace the toner cartridge.
b. Print the document.
Is the print light?
Refer to Contacting Customer
Support.
The problem is solved.
MMoottttlleedd PPrriinntt aanndd DDoottss
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel,
navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen
printer models, press OK to navigate through the settings.
Xerox®B230 Printer
User Guide
121
Troubleshoot a problem
Action Yes No
Step 1
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the cartridge is not
supported, then install a
supported one.
b. Print the document.
Is the print mottled?
Go to step 2. The problem is solved.
Step 2
Check the printer for leaked toner
contamination.
Is the printer free of leaked toner?
Go to step 3. Refer to Contacting Customer
Support.
Step 3
a. Check the status of the
imaging unit.
From the control panel,
navigate to Settings > Reports
> Device > Device Statistics.
b. From the Supply Information
section of the pages printed,
check the status of the
imaging unit.
Is the imaging unit near end of
life?
Go to step 4. Refer to Contacting Customer
Support.
Step 4
a. Replace the imaging unit.
b. Print the document.
Is the print mottled?
Refer to Contacting Customer
Support.
The problem is solved.
122 Xerox®B230 Printer
User Guide
Troubleshoot a problem
PPaappeerr ccuurrll
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel,
navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen
printer models, press OK to navigate through the settings.
Action Yes No
Step 1
a. Check if the paper loaded is
supported.
If paper is not supported, then
load a supported paper.
b. Print the document.
Is the paper curled?
Go to step 2. The problem is solved.
Step 2
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the cartridge is not
supported, then install a
supported one.
b. Print the document.
Is the paper curled?
Go to step 3. The problem is solved.
Step 3
a. Adjust the guides in the tray to
the correct position for the
paper loaded.
b. Print the document.
Is the paper curled?
Go to step 4. The problem is solved.
Step 4
a. Depending on your operating
system, specify the paper size
and paper type from the
Go to step 5. The problem is solved.
Xerox®B230 Printer
User Guide
123
Troubleshoot a problem
Action Yes No
Printing Preferences or Print
dialog.
• Make sure that the settings
match the paper loaded.
• You can also change the
setting on the printer
control panel. Navigate to
Settings > Paper > Tray
Configuration > Paper
Size/Type.
b. Print the document.
Is the paper curled?
Step 5
a. Remove paper, flip it over, and
then reload paper.
b. Print the document.
Is the paper curled?
Go to step 6. The problem is solved.
Step 6
a. Load paper from a fresh
package.
Paper absorbs moisture due to
high humidity. Store paper in
its original wrapper until you
are ready to use it.
b. Print the document.
Is the paper curled?
Refer to Contacting Customer
Support.
The problem is solved.
PPrriinntt CCrrooookkeedd oorr SSkkeewweedd
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel,
navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen
printer models, press OK to navigate through the settings.
124 Xerox®B230 Printer
User Guide
Troubleshoot a problem
Action Yes No
Step 1
a. Adjust the guides in the tray to
the correct position for the
paper loaded.
b. Print the document.
Is the print crooked or skewed?
Go to step 2. The problem is solved.
Step 2
a. Load paper from a fresh
package.
Paper absorbs moisture due to
high humidity. Store paper in
its original wrapper until you
are ready to use it.
b. Print the document.
Is the print crooked or skewed?
Go to step 3. The problem is solved.
Step 3
a. Check if the paper loaded is
supported.
If paper is not supported, then
load a supported paper.
b. Print the document.
Is the print crooked or skewed?
Refer to Contacting Customer
Support.
The problem is solved.
Step 4
a. For two-sided printing, check if
the paper size setting in the
duplex unit is set correctly.
Letter, legal, Oficio, or folio
must be set to Letter.
b. Print the document.
Is the print crooked or skewed?
Refer to Contacting Customer
Support.
The problem is solved.
Xerox®B230 Printer
User Guide
125
Troubleshoot a problem
SSoolliidd BBllaacckk PPaaggeess
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel,
navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen
printer models, press OK to navigate through the settings.
Action Yes No
Step 1
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the toner cartridge is not
supported, then install a
supported one.
b. Print the document.
Is the printer printing solid black
pages?
Go to step 2. The problem is solved.
Step 2
a. Remove, and then insert the
imaging unit.
Do not expose the imaging
unit to direct light for more
than 10 minutes. Extended
exposure to light may cause
print quality problems.
Do not touch the
photoconductor drum under
the imaging unit. Doing so
may affect the quality of
future print jobs.
b. Print the document.
Is the printer printing solid black
pages?
Go to step 3. The problem is solved.
126 Xerox®B230 Printer
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Troubleshoot a problem
Action Yes No
Step 3
Check the imaging unit for signs of
damage.
Make sure that the
photoconductor drum contact is
not bent or out of place.
Is the imaging unit free from
damage?
Refer to Contacting Customer
Support.
Go to step 4.
Step 4
a. Replace the imaging unit.
b. Print the document.
Is the printer printing solid black
pages?
Refer to Contacting Customer
Support.
The problem is solved.
TTeexxtt oorr IImmaaggeess CCuutt OOffff
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel,
navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen
printer models, press OK to navigate through the settings.
Xerox®B230 Printer
User Guide
127
Troubleshoot a problem
Action Yes No
Step 1
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the toner cartridge is not
supported, then install a
supported one.
b. Print the document.
Are text or images cut off?
Go to step 2. The problem is solved.
Step 2
a. Remove, and then insert the
imaging unit.
Do not expose the imaging
unit to direct light for more
than 10 minutes. Extended
exposure to light may cause
print quality problems.
Do not touch the
photoconductor drum under
the imaging unit. Doing so
may affect the quality of
future print jobs.
b. Print the document.
Are text or images cut off?
Go to step 3. The problem is solved.
Step 3
a. Replace the imaging unit.
b. Print the document.
Are text or images cut off?
Refer to Contacting Customer
Support.
The problem is solved.
128 Xerox®B230 Printer
User Guide
Troubleshoot a problem
TToonneerr EEaassiillyy RRuubbss OOffff
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel,
navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen
printer models, press OK to navigate through the settings.
Action Yes No
Step 1
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the toner cartridge is not
supported, then install a
supported one.
b. Print the document.
Does toner easily rub off?
Go to step 2. The problem is solved.
Step 2
a. Depending on your operating
system, specify the paper type
from the Printing Preferences
or Print dialog.
• Make sure that the setting
matches the paper loaded.
• You can also change the
setting on the printer
control panel. Navigate to
Settings > Paper > Tray
Configuration > Paper
Size/Type.
b. Print the document.
Does toner easily rub off?
Refer to Contacting Customer
Support.
The problem is solved.
Xerox®B230 Printer
User Guide
129
Troubleshoot a problem
HHoorriizzoonnttaall LLiigghhtt BBaannddss
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel,
navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen
printer models, press OK to navigate through the settings.
130 Xerox®B230 Printer
User Guide
Troubleshoot a problem
Action Yes No
Step 1
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the cartridge is not
supported, then install a
supported one.
b. Print the document.
Do horizontal light bands appear
on prints?
Go to step 2. The problem is solved.
Step 2
a. Remove, and then insert the
imaging unit.
Do not expose the imaging
unit to direct light for more
than 10 minutes. Extended
exposure to light may cause
print quality problems.
Do not touch the
photoconductor drum under
the imaging unit. Doing so
may affect the quality of
future print jobs.
b. Print the document.
Do horizontal light bands appear
on prints?
Go to step 3. The problem is solved.
Step 3
a. Replace the imaging unit.
b. Print the document.
Do horizontal light bands appear
on prints?
Refer to Contacting Customer
Support.
The problem is solved.
Xerox®B230 Printer
User Guide
131
Troubleshoot a problem
VVeerrttiiccaall LLiigghhtt BBaannddss
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel,
navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen
printer models, press OK to navigate through the settings.
Action Yes No
Step 1
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the cartridge is not
supported, then install a
supported one.
b. Print the document.
Do vertical light bands appear on
prints?
Go to step 2. The problem is solved.
Step 2
a. Check the status of the toner
cartridge.
From the control panel,
navigate to Settings > Reports
> Device > Device Statistics.
b. From the Supply Information
section of the pages printed,
check the status of the toner
cartridge.
Do vertical light bands appear on
prints?
Go to step 3. The problem is solved.
Step 3
a. Replace the toner cartridge.
b. Print the document.
Do vertical light bands appear on
prints?
Refer to Contacting Customer
Support.
The problem is solved.
132 Xerox®B230 Printer
User Guide
Troubleshoot a problem
VVeerrttiiccaall WWhhiittee LLiinneess
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel,
navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen
printer models, press OK to navigate through the settings.
Action Yes No
Step 1
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the cartridge is not
supported, then install a
supported one.
b. Print the document.
Do vertical white lines appear on
prints?
Go to step 2. The problem is solved.
Step 2
a. Depending on your operating
system, specify the paper type
from the Printing Preferences
or Print dialog.
• Make sure that the setting
matches the paper loaded.
• You can also change the
setting on the printer
control panel. Navigate to
Settings > Paper > Tray
Configuration > Paper
Size/Type.
b. Print the document.
Do vertical white lines appear on
prints?
Refer to Contacting Customer
Support.
The problem is solved.
Xerox®B230 Printer
User Guide
133
Troubleshoot a problem
VVeerrttiiccaall DDaarrkk BBaannddss
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel,
navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen
printer models, press OK to navigate through the settings.
134 Xerox®B230 Printer
User Guide
Troubleshoot a problem
Action Yes No
Step 1
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the toner cartridge is not
supported, then install a
supported one.
b. Print the document.
Do vertical dark bands appear on
prints?
Go to step 2. The problem is solved.
Step 2
a. Remove, and then insert the
imaging unit.
Do not expose the imaging
unit to direct light for more
than 10 minutes. Extended
exposure to light may cause
print quality problems.
Do not touch the
photoconductor drum under
the imaging unit. Doing so
may affect the quality of
future print jobs.
b. Print the document.
Do vertical dark bands appear on
prints?
Go to step 3. The problem is solved.
Step 3
a. Check if a bright light enters
the right side of the printer,
and move the printer if
necessary.
b. Print the document.
Do vertical dark bands appear on
prints?
Refer to Contacting Customer
Support.
The problem is solved.
Xerox®B230 Printer
User Guide
135
Troubleshoot a problem
VVeerrttiiccaall DDaarrkk LLiinneess oorr SSttrreeaakkss
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel,
navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen
printer models, press OK to navigate through the settings.
136 Xerox®B230 Printer
User Guide
Troubleshoot a problem
Action Yes No
Step 1
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the toner cartridge is not
supported, then install a
supported one.
b. Print the document.
Do vertical dark lines or streaks
appear on prints?
Go to step 2. The problem is solved.
Step 2
a. Remove, and then reinstall the
imaging unit.
Do not expose the imaging
unit to direct light for more
than 10 minutes. Extended
exposure to light can cause
print quality problems.
Do not touch the
photoconductor drum under
the imaging unit. Doing so
may affect the quality of
future print jobs.
b. Print the document.
Do vertical dark lines or streaks
appear on prints?
Go to step 3. The problem is solved.
Step 3
a. Replace the imaging unit.
b. Print the document.
Do vertical dark lines or streaks
appear on prints?
Refer to Contacting Customer
Support.
The problem is solved.
Xerox®B230 Printer
User Guide
137
Troubleshoot a problem
VVeerrttiiccaall DDaarrkk SSttrreeaakkss wwiitthh PPrriinntt MMiissssiinngg
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel,
navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen
printer models, press OK to navigate through the settings.
Action Yes No
Step 1
a. Remove, and then insert the
imaging unit.
Do not expose the imaging
unit to direct light for more
than 10 minutes. Extended
exposure to light may cause
print quality problems.
Do not touch the
photoconductor drum under
the imaging unit. Doing so
may affect the quality of
future print jobs.
b. Print the document.
Do vertical dark streaks with
missing images appear on prints?
Go to step 2. The problem is solved.
Step 2
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the toner cartridge is not
supported, then install a
supported one.
b. Print the document.
Do vertical dark streaks with
missing images appear on prints?
Refer to Contacting Customer
Support.
The problem is solved.
138 Xerox®B230 Printer
User Guide
Troubleshoot a problem
RReeppeeaattiinngg DDeeffeeccttss
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel,
navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen
printer models, press OK to navigate through the settings.
Action Yes No
Step 1
Using the Print Quality Test Pages,
check if the distance between the
repeating defects is equal to any
of the following:
Imaging unit
• 75.40 mm (2.97 in.)
• 34.70 mm (1.37 in.)
• 23.9 mm (0.94 in.)
Toner cartridge
• 35.70 mm (1.41 in.)
• 36.80 mm (1.45 in.)
Transfer roller
• 44 mm (1.73 in.)
Fuser
• 78.1 mm (3.07 in.)
• 75.4 mm (2.97 in.)
Does the distance between the
repeating defects match any of
the measurements?
Go to step 2. Take note of the distance, then
rever to Contacting Customer
Support.
Step 2
a. Replace the supply item that
matches the repeating defects
distance.
If the supply item is a transfer
roller or fuser, then refer to
Contacting Customer Support.
b. Print the document.
Do the repeating defects appear?
Refer to Contacting Customer
Support.
The problem is solved.
Xerox®B230 Printer
User Guide
139
Troubleshoot a problem
PPrriinntt JJoobbss DDoo NNoott PPrriinntt
Action Yes No
Step 1
a. From the document you are
trying to print, open the Print
dialog, and then check if you
have selected the correct
printer.
b. Print the document.
Is the document printed?
The problem is solved. Go to step 2.
Step 2
a. Check if the printer is on.
b. Resolve any error messages
that appear on the display.
c. Print the document.
Is the document printed?
The problem is solved. Go to step 3.
Step 3
a. Check if the ports are working
and if the cables are securely
connected to the computer
and the printer.
For more information, see the
setup documentation that
came with the printer.
b. Print the document.
Is the document printed?
The problem is solved. Go to step 4.
Step 4
a. Turn off the printer, wait for
about 10 seconds, and then
turn on the printer.
b. Print the document.
Is the document printed?
The problem is solved. Go to step 5.
Step 5
a. Remove, and then reinstall the
print driver.
b. Print the document.
Is the document printed?
The problem is solved. Refer to Contacting Customer
Support.
140 Xerox®B230 Printer
User Guide
Troubleshoot a problem
SSllooww PPrriinnttiinngg
Action Yes No
Step 1
Make sure that the printer cable is
securely connected to the printer
and to the computer, print server,
or other network device.
Is the printer printing slow?
Go to step 2. The problem is solved.
Step 2
a. Make sure that the printer is
not in Quiet Mode.
From the control panel,
navigate to: Settings > Device
> OK > Maintenance > OK >
Config Menu > OK > Device
Operations > OK > Quiet
Mode > OK.
b. Print the document.
Is the printer printing slow?
Go to step 3. The problem is solved.
Step 3
a. Depending on your operating
system, specify the print
resolution from the Printing
Preferences or Print dialog.
b. Set the resolution to 600 dpi.
c. Print the document.
Is the printer printing slow?
Go to step 4. The problem is solved.
Step 4
a. From the control panel,
navigate to: Settings > Print >
OK > Quality > OK > Print
Resolution > OK.
b. Set the resolution to 600 dpi.
c. Print the document.
Is the printer printing slow?
Go to step 5. The problem is solved.
Step 5
a. Depending on your operating
system, specify the paper type
setting from the Printing
Preferences or Print dialog.
Go to step 6. The problem is solved.
Xerox®B230 Printer
User Guide
141
Troubleshoot a problem
Action Yes No
• Make sure that the setting
matches the paper loaded.
• You can also change the
setting on the printer
control panel. Navigate to
Settings > Paper > Tray
Configuration > Paper
Size/Type.
• Heavier paper prints more
slowly.
• Paper narrower than letter,
A4, and legal may print
more slowly.
b. Print the document.
Is the printer printing slow?
Step 6
a. Make sure that the printer
settings for texture and weight
match the paper being loaded.
From the control panel,
navigate to: Settings > Paper >
OK > Media Configuration >
OK > Media Types > OK.
Rough paper textures and
heavy paper weights may print
more slowly.
b. Print the document.
Is the printer printing slow?
Go to step 7. The problem is solved.
Step 7
Remove held jobs.
Is the printer printing slow?
Go to step 8. The problem is solved.
Step 8
a. Make sure that the printer is
not overheating.
• Allow the printer to cool
down after a long print job.
• Observe the recommended
ambient temperature for
the printer. For more
information, see Selecting a
Location for the Printer.
b. Print the document.
Is the printer printing slow?
Refer to Contacting Customer
Support.
The problem is solved.
142 Xerox®B230 Printer
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JJoobb PPrriinnttss ffrroomm tthhee WWrroonngg TTrraayy oorr oonn tthhee WWrroonngg
PPaappeerr
Action Yes No
Step 1
a. Check if you are printing on
the correct paper.
b. Print the document.
Is the document printed on the
correct paper?
Go to step 2. Load the correct paper size and
paper type.
Step 2
a. Depending on your operating
system, specify the paper size
and paper type from the
Printing Preferences or Print
dialog.
You can also change the
settings on the printer control
panel. Navigate to: Settings >
Paper > Tray Configuration >
Paper Size/Type.
b. Make sure that the settings
match the paper loaded.
c. Print the document.
Is the document printed on the
correct paper?
The problem is solved. Refer to Contacting Customer
Support.
CCoonnffiiddeennttiiaall aanndd OOtthheerr HHeelldd DDooccuummeennttss DDoo NNoott PPrriinntt
Action Yes No
Step 1
a. From the control panel, check if
the documents appear in the
Held Jobs list.
If the documents are not listed,
then print the documents using
the Print and Hold options.
b. Print the documents.
Are the documents printed?
The problem is solved. Go to step 2.
Step 2 The problem is solved. Go to step 3.
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Action Yes No
The print job may contain a
formatting error or invalid data.
Delete the print job, and then send
it again.
Are the documents printed?
Step 3
If you are printing from the
Internet, then the printer may be
reading the multiple job titles as
duplicates.
For Windows users
a. Open the Printing Preferences
dialog.
b. From the Print and Hold tab,
click Use Print and Hold, and
then click Keep duplicate
documents.
c. Enter a PIN, and then save the
changes.
d. Send the print job.
For Macintosh users
a. Save and name each job
differently.
b. Send the job individually.
Are the documents printed?
The problem is solved. Go to step 4.
Step 4
a. Delete some held jobs to free
up printer memory.
b. Print the documents.
Are the documents printed?
The problem is solved. Refer to Contacting Customer
Support.
144 Xerox®B230 Printer
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The Printer Is Not Responding
Action Yes No
Step 1
Check if the power cord is
connected to the electrical outlet.
CAUTION—POTENTIAL
INJURY: To avoid the risk
of fire or electrical shock,
connect the power cord to
an appropriately rated
andproperly grounded
electrical outlet that is near
the product and easily
accessible.
Is the printer responding?
The problem is solved. Go to step 2.
Step 2
Check if the electrical outlet is
turned off by a switch or breaker.
Is the electrical outlet turned off
by a switch or breaker?
Turn on the switch or reset the
breaker.
Go to step 3.
Step 3
Check if the printer is on.
Is the printer on?
Go to step 4. Turn on the printer.
Step 4
Check if the printer is in Sleep or
Hibernate mode.
Is the printer in Sleep or Hibernate
mode?
Press the power button to wake
the printer.
Go to step 5.
Step 5
Check if the cables connecting the
printer and the computer are
inserted to the correct ports.
Are the cables inserted to the
correct ports?
Go to step 6. Insert the cables to the correct
ports.
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Action Yes No
Step 6
Install the correct print driver.
Is the printer responding?
The problem is solved. Go to step 7.
Step 7
Turn off the printer, wait for about
10 seconds, and then turn on the
printer.
Is the printer responding?
The problem is solved. Refer to Contacting Customer
Support.
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Network Connection Problems
CCaannnnoott OOppeenn EEmmbbeeddddeedd WWeebb SSeerrvveerr
Action Yes No
Step 1
Check if the printer is on.
Is the printer on?
Go to step 2. Turn on the printer.
Step 2
Make sure that the printer IP
address is correct.
• View the IP address on the
home screen.
• An IP address appears as four
sets of numbers separated by
periods, such as
123.123.123.123.
Is the printer IP address correct?
Go to step 3. Type the correct printer IP address
in the address field.
Step 3
Check if you are using a supported
browser:
• Internet Explorer version 11 or
later
• Microsoft Edge
• Safari version 6 or later
• Google ChromeTM version 32 or
later
• Mozilla Firefox version 24 or
later
Is your browser supported?
Go to step 4. Install a supported browser.
Step 4
Check if the network connection is
working.
Is the network connection
working?
Go to step 5. Contact your administrator.
Step 5
Make sure that the cable
connections to the printer and
print server are secure. For more
Go to step 6. Secure the cable connections.
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Action Yes No
information, see the
documentation that came with
the printer.
Are the cable connections secure?
Step 6
Check if the web proxy servers are
disabled.
Are the web proxy servers
disabled?
Go to step 7. Contact your administrator.
Step 7
Access the Embedded Web Server.
Did the Embedded Web Server
open?
The problem is solved. Refer to Contacting Customer
Support.
CCaannnnoott CCoonnnneecctt tthhee PPrriinntteerr ttoo tthhee WWii--FFii NNeettwwoorrkk
Action Yes No
Step 1
Make sure that Active Adapter is
set to Auto.
From the control panel, navigate
to: Settings > OK > Network/Ports
> OK > Network Overview > OK >
Active Adapter > OK > Auto > OK.
Can the printer connect to the Wi-
Fi network?
The problem is solved. Go to step 2.
Step 2
Check if the correct Wi-Fi network
is selected.
Some routers may share the
default SSID.
Are you connecting to the correct
Wi-Fi network?
Go to step 4. Go to step 3.
Step 3
Connect to the correct Wi-Fi
network. For more information, see
Connecting the Printer to a Wi-Fi
Network.
The problem is solved. Go to step 4.
148 Xerox®B230 Printer
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Action Yes No
Can the printer connect to the Wi-
Fi network?
Step 4
Check the wireless security mode.
From the control panel, navigate
to Settings > OK > Network/Ports
> OK > Wireless > OK > Wireless
Security Mode > OK.
Is the correct wireless security
mode selected?
Go to step 6. Go to step 5.
Step 5
Select the correct wireless security
mode.
Can the printer connect to the Wi-
Fi network?
The problem is solved. Go to step 6.
Step 6
Make sure that you entered the
correct network password.
Take note of the spaces, numbers,
and capitalization in the password.
Can the printer connect to the Wi-
Fi network?
The problem is solved. Refer to Contacting Customer
Support.
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Troubleshoot a problem
Issues with Supplies
RReeppllaaccee CCaarrttrriiddggee,, PPrriinntteerr RReeggiioonn MMiissmmaattcchh
To correct this problem, purchase a cartridge with the correct region that matches the printer region,
or purchase a worldwide cartridge.
• The first number in the message after 42 indicates the region of the printer.
• The second number in the message after 42 indicates the region of the cartridge.
Table 8.1 Printer and Toner Cartridge Regions
Region Numeric code
Worldwide or Undefined region 0
North America (United States, Canada) 1
European Economic Area, Western Europe, Nordic countries, Switzerland 2
Asia Pacific 3
Latin America 4
Rest of Europe, Middle East, Africa 5
Australia, New Zealand 6
Invalid region 9
Note: To find the region settings of the printer and toner cartridge, print the print quality test
pages. From the control panel, navigate to: Settings > Troubleshooting > Print Quality Test
Pages.
150 Xerox®B230 Printer
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NNoonn--XXeerrooxx SSuupppplliieess
The printer has detected a non-Xerox supply installed in the printer.
Your Xerox printer is designed to function best with genuine Xerox supplies. Use of third-party
supplies can affect the performance, reliability, or life of the printer and its imaging components.
All life indicators are designed to function with Xerox supplies and can deliver unpredictable results if
third-party supplies are used. Imaging component usage beyond the intended life may damage your
Xerox printer or associated components.
Warning: Use of third-party supplies or parts can affect warranty coverage. Damage caused by
the use of third-party supplies or parts may not be covered by the warranty.
To accept any and all of these risks and to proceed with the use of non-genuine supplies in your
printer, press and hold X and OK simultaneously for 15 seconds.
If you do not want to accept these risks, then remove the third-party supply or part from your printer
and install a genuine Xerox supply or part. For more information, refer to Using Genuine Xerox
Supplies.
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Troubleshoot a problem
Clearing Jams
AAvvooiiddiinngg jjaammss
LLooaadd PPaappeerr PPrrooppeerrllyy
• Make sure that the paper lies flat in the tray.
Correct loading of paper Incorrect loading of paper
• Do not load or remove a tray while the printer is printing.
• Do not load too much paper. Make sure that the stack height is below the maximum paper fill
indicator.
• Do not slide paper into the tray. Load paper as shown in the illustration.
• Make sure that the paper guides are positioned correctly and are not pressing tightly against the
paper or envelopes.
• For two-sided printing on A4-size paper, make sure that the paper size setting in the duplex unit is
set to A4.
• For two-sided printing on letter-, legal-, Oficio-, or folio-size paper, make sure that the paper size
setting in the duplex unit is set to Letter.
• Push the tray firmly into the printer after loading paper.
152 Xerox®B230 Printer
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UUssee RReeccoommmmeennddeedd PPaappeerr
• Use only recommended paper or specialty media.
• Do not load paper that is wrinkled, creased, damp, bent, or curled.
• Flex, fan, and align the paper edges before loading.
• Do not use paper that has been cut or trimmed by hand.
• Do not mix paper sizes, weights, or types in the same tray.
• Make sure that the paper size and type are set correctly on the computer or printer control panel.
• Store paper according to manufacturer recommendations.
IIddeennttiiffyyiinngg JJaamm LLooccaattiioonnss
• When Jam Assist is set to On, the printer flushes blank pages or pages with partial prints after a
jammed page has been cleared. Check your printed output for blank pages.
• When Jam Recovery is set to On or Auto, the printer reprints jammed pages.
1. Standard output tray
2. Front door
3. Manual feeder
4. Standard 250–sheet tray
5. Rear door
6. Duplex unit
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Troubleshoot a problem
PPaappeerr JJaamm iinn tthhee FFrroonntt DDoooorr
1. Open the front door.
Warning: To prevent damage from electrostatic discharge, touch any exposed metal frame of
the printer before accessing or touching interior areas of the printer.
2. Remove the imaging unit.
Warning: Do not expose the imaging unit to direct light for more than 10 minutes. Extended
exposure to light may cause print quality problems.
Warning: Do not touch the photoconductor drum. Doing so may affect the quality of future
print jobs.
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Troubleshoot a problem
3. Remove the jammed paper.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury
from a hot component, allow the surface to cool before touching it.
Note: Make sure that all paper fragments are removed.
4. Insert the imaging unit.
5. Close the door.
156 Xerox®B230 Printer
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PPaappeerr JJaamm iinn tthhee RReeaarr DDoooorr
1. Open the rear door.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury
from a hot component, allow the surface to cool before touching it.
2. Open the fuser access door.
3. Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
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Troubleshoot a problem
4. Close the fuser access door.
5. Close the rear door.
PPaappeerr JJaamm iinn tthhee DDuupplleexx UUnniitt
1. Pull out the duplex unit, and then remove the jammed paper.
Warning: To prevent damage from electrostatic discharge, touch any exposed metal frame of
the printer before accessing or touching interior areas of the printer.
Note: Make sure that all paper fragments are removed.
2. Insert the duplex unit.
PPaappeerr JJaamm iinn tthhee SSttaannddaarrdd OOuuttppuutt TTrraayy
Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
PPaappeerr JJaamm iinn tthhee MMaannuuaall FFeeeeddeerr
Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
158 Xerox®B230 Printer
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Paper Feed Problems
EEnnvveellooppee SSeeaallss WWhheenn PPrriinnttiinngg
Action Yes No
Step 1
a. Use an envelope that has been
stored in a dry environment.
Printing on envelopes with high
moisture content can seal the
flaps.
b. Send the print job.
Does the envelope seal when
printing?
Go to step 2. The problem is solved.
Step 2
a. Make sure that paper type is
set to Envelope.
From the control panel,
navigate to:
Settings > Paper > Tray
Configuration > Paper Size/
Type
b. Send the print job.
Does the envelope seal when
printing?
Refer to Contacting Customer
Support.
The problem is solved.
160 Xerox®B230 Printer
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Troubleshoot a problem
CCoollllaatteedd PPrriinnttiinngg DDooeess NNoott WWoorrkk
Action Yes No
Step 1
a. From the control panel,
navigate to: Settings > Print >
OK > Layout > OK > Collate >
OK > On [1,2,1,2,1,2] > OK
b. Print the document.
Is the document collated
correctly?
The problem is solved. Go to step 2.
Step 2
a. From the document that you
are trying to print, open the
Print dialog, and then select
Collate
b. Print the document.
Is the document collated
correctly?
The problem is solved. Go to step 3.
Step 3
a. Reduce the number of pages to
print.
b. Print the document.
Are the pages collated correctly?
The problem is solved. Refer to Contacting Customer
Support.
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Troubleshoot a problem
PPaappeerr FFrreeqquueennttllyy JJaammss
Action Yes No
Step 1
a. Remove the tray.
b. Check if paper is loaded
correctly.
• Make sure that the paper
guides are positioned
correctly.
• Make sure that the stack
height is below the
maximum paper fill
indicator.
• Make sure to print on
recommended paper size
and type.
c. Insert the tray.
d. Print the document.
Do paper jams occur frequently?
Go to step 2. The problem is solved.
Step 2
a. From the control panel,
navigate to: Settings > Paper >
Tray Configuration > Paper
Size/Type
b. Set the correct paper size and
type.
c. Print the document.
Do paper jams occur frequently?
Go to step 3. The problem is solved.
Step 3
a. Load paper from a fresh
package.
Paper absorbs moisture due to
high humidity. Store paper in
its original wrapper until you
are ready to use it.
b. Print the document.
Do paper jams occur frequently?
Refer to Contacting Customer
Support.
The problem is solved.
162 Xerox®B230 Printer
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JJaammmmeedd PPaaggeess AArree NNoott RReepprriinntteedd
Action Yes No
a. From the control panel,
navigate to: Settings > Device
> OK > Notifications > OK >
Jam Content Recovery > OK >
Jam Recovery > OK
b. Select On or Auto, and then
press OK.
Are the jammed pages reprinted?
The problem is solved. Refer to Contacting Customer
Support.
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Troubleshoot a problem
Contacting Customer Support
To access the Customer Support Center phone numbers, go to https://www.xerox.com/office/
worldcontacts. Before contacting customer support, make sure to have the following information:
• Printer problem
• Error message
• Printer model type and serial number
To access customer support, search through the Knowledgebase, browse through user documentation,
or download printer software, go to https://support.xerox.com, and enter your product into the Search
field.
164 Xerox®B230 Printer
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Xerox®B230 Printer
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165
A
Regulatory Information
This appendix contains:
• Basic Regulations ..................................................................................................................... 166
• Material Safety Data Sheets .................................................................................................... 172
Basic Regulations
NNooiissee EEmmiissssiioonn LLeevveellss
The following measurements were made in accordance with ISO 7779 and reported in conformance
with ISO 9296.
Note: Some modes may not apply to your product.
1-meter Average Sound Pressure, dBA
Printing One-sided: 53
Two-sided: 50
Ready 16
SSttaattiicc SSeennssiittiivviittyy NNoottiiccee
This symbol identifies static-sensitive parts. Do not touch the areas near these symbols
without first touching a metal surface in an area away from the symbol.
To prevent damage from electrostatic discharge when performing maintenance tasks,
such as clearing paper jams or replacing supplies, touch any exposed metal frame of the
printer before accessing or touching interior areas of the printer, even if the symbol is not
present.
EENNEERRGGYY SSTTAARR
Any Xerox product bearing the ENERGY STAR emblem on the product or on a start-up
screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR
requirements as of the date of manufacture.
TTeemmppeerraattuurree IInnffoorrmmaattiioonn
Ambient operating temperature 10 to 32.2°C (50 to 90°F)
Shipping temperature -40 to 43.3°C (-40 to 110°F)
Storage temperature and relative humidity -40 to 43.3°C (-40 to 110°F) 8 to 80% RH
166 Xerox®B230 Printer
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Regulatory Information
IInnffoorrmmaacciióónn ddee llaa eenneerrggííaa ddee MMééxxiiccoo
• Consumo de energía en operación: 460 Wh
• Consumo de energía en modo de espera: 0.1 Wh
• Cantidad de producto por unidad de energía consumida: 4.15 páginas/Wh
LLaasseerr NNoottiiccee
The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, Chapter I,
Subchapter J for Class I (1) laser products, and elsewhere is certified as a Class I laser product
conforming to the requirements of IEC 60825-1: 2014.
Class I laser products are not considered to be hazardous. The laser system and printer are designed
so there is never any human access to laser radiation above a Class I level during normal operation,
user maintenance, or prescribed service conditions. The printer has a non-serviceable printhead
assembly that contains a laser with the following specifications:
• Class: IIIb (3b) AlGaAs
• Nominal output power (milliwatts): 15
• Wavelength (nanometers): 775–800
PPoowweerr
PPrroodduucctt PPoowweerr CCoonnssuummppttiioonn
The following table documents the power consumption characteristics of the product.
Note: Some modes may not apply to your product.
Mode Description Power consumption (Watts)
Printing The product is generating hard-copy output from
electronic inputs.
460
Ready The product is waiting for a print job. 4.0
Sleep Mode The product is in a high-level energy-saving mode. 1.2
Hibernate The product is in a low-level energy-saving mode. N/A
Off The product is plugged into an electrical outlet, but the
power switch is turned off.
0.1
The power consumption levels listed in the previous table represent time-averaged measurements.
Instantaneous power draws may be substantially higher than the average.
SSlleeeepp MMooddee
This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves
energy by lowering power consumption during extended periods of inactivity. The Sleep Mode is
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Regulatory Information
automatically engaged after this product is not used for a specified period of time, called the Sleep
Mode Timeout.
Note: Factory default Sleep Mode Timeout for this product is 15 minutes.
By using the configuration menus, the Sleep Mode Timeout can be modified between 1 minute and
120 minutes. If the print speed is less than or equal to 30 pages per minute, then you can set the
timeout only up to 60 minutes. Setting the Sleep Mode Timeout to a low value reduces energy
consumption, but may increase the response time of the product. Setting the Sleep Mode Timeout to
a high value maintains a fast response, but uses more energy.
HHiibbeerrnnaattee MMooddee
This product is designed with an ultra-low power operating mode called Hibernate mode. When
operating in Hibernate Mode, all other systems and devices are powered down safely.
The Hibernate mode can be entered in any of the following methods:
• Using the Hibernate Timeout
• Using the Schedule Power modes
Note: Factory default Hibernate Timeout for this product in all countries or regions is 3 days.
The amount of time the printer waits after a job is printed before it enters Hibernate mode can be
modified between one hour and one month.
OOffff MMooddee
If this product has an off mode which still consumes a small amount of power, then to completely
stop product power consumption, disconnect the power supply cord from the electrical outlet.
TToottaall EEnneerrggyy UUssaaggee
It is sometimes helpful to estimate the total product energy usage. Since power consumption claims
are provided in power units of Watts, the power consumption should be multiplied by the time the
product spends in each mode in order to calculate energy usage. The total product energy usage is
the sum of each mode's energy usage.
RReegguullaattoorryy NNoottiicceess ffoorr WWiirreelleessss PPrroodduuccttss
This section contains regulatory information that applies only to wireless models.
If in doubt as to whether your model is a wireless model, go to http://support.xerox.com.
MMoodduullaarr CCoommppoonneenntt NNoottiiccee
Wireless models contain modular components. To determine which modular components are installed
in your particular product, refer to the labeling on your actual product.
168 Xerox®B230 Printer
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Regulatory Information
EExxppoossuurree ttoo RRaaddiioo FFrreeqquueennccyy RRaaddiiaattiioonn
The radiated output power of this device is far below the radio frequency exposure limits of the FCC
and other regulatory agencies. A minimum separation of 20 cm (8 inches) must be maintained
between the antenna and any persons for this device to satisfy the RF exposure requirements of the
FCC and other regulatory agencies.
IInnnnoovvaattiioonn,, SScciieennccee aanndd EEccoonnoommiicc DDeevveellooppmmeenntt CCaannaaddaa
This device complies with Innovation, Science and Economic Development Canada license-exempt
RSS standards. Operation is subject to the following two conditions:
1. This device may not cause interference, and
2. This device must accept any interference, including interference that may cause undesired
operation of the device.
Innovation, Sciences et Développement économique Canada
Cet appareil est conforme aux normes RSS exemptes de licence d'Innovation, Sciences et
Développement économique Canada. Son fonctionnement est soumis aux deux conditions suivantes:
1. Cet appareil ne doit pas causer d'interférences et
2. Il doit accepter toutes les interférences, y compris les celles qui peuvent entraîner un
fonctionnement indésirable.
EEuurrooppeeaann UUnniioonn aanndd EEuurrooppeeaann EEccoonnoommiicc AArreeaa CCoommpplliiaannccee
The CE mark applied to this product indicates compliance to applicable EU Directives. The full
text of the EU Declaration of Conformity is located at https://www.xerox.com/en-us/about/ehs.
EU and Other Countries Statement of Radio Transmitter Operational Frequency Bands
and Maximum RF Power
This radio product transmits in either the 2.4GHz (2.412–2.472 GHz in the EU) or 5GHz (5.15–5.35,
5.47–5.725 in the EU) bands. The maximum transmitter EIRP power output, including antenna gain,
is ≤ 20dBm for both bands.
FFeeddeerraall CCoommmmuunniiccaattiioonnss CCoommmmiissssiioonn ((FFCCCC))
CCoommpplliiaannccee IInnffoorrmmaattiioonn SSttaatteemmeenntt
This product has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause
undesired operation.
The FCC Class B limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a residential installation. This equipment generates, uses, and can
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Regulatory Information
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult your point of purchase or service representative for additional suggestions.
The manufacturer is not responsible for radio or television interference caused by using other than
recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized
changes or modifications could void the user's authority to operate this equipment.
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B
computing device, use a properly shielded and grounded cable. Use of a substitute cable not
properly shielded and grounded may result in a violation of FCC regulations.
For more information on Environment, Health, and Safety in relation to this Xerox product and
supplies, contact the following:
Web address:https://www.xerox.com/en-us/about/ehs
Call (US and Canada only): 1–800–ASK-XEROX (1–800–275–9376)
Email: EHS-Europe@xerox.com
IInnnnoovvaattiioonn,, SScciieennccee aanndd EEccoonnoommiicc DDeevveellooppmmeenntt
CCaannaaddaa CCoommpplliiaannccee SSttaatteemmeenntt
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing
Equipment Standard ICES-003.
AAvviiss ddee ccoonnffoorrmmiittéé aauuxx nnoorrmmeess ddee ll’’IInnnnoovvaattiioonn,, SScciieenncceess eett
DDéévveellooppppeemmeenntt ééccoonnoommiiqquuee CCaannaaddaa
Cet appareil numérique de classe B est conforme aux exigences de la norme canadienne relative aux
équipements pouvant causer des interférences NMB-003.
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Das Gerät ist nicht für die Benutzung im unmittelbaren Gesichtsfeld am Bildschirmarbeitsplatz
vorgesehen. Um störende Reflexionen am Bildschirmarbeitsplatz zu vermeiden, darf dieses Produkt
nicht im unmittelbaren Gesichtsfeld platziert werden.
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IImmppoorrtteeuurr
Xerox GmbH
Hellersbergstraße 2-4
41460 Neuss
Deutschland
TTuurrkkeeyy RRooHHSS RReegguullaattiioonn
In compliance with Article 7 (d), we hereby certify “it is in compliance with the EEE regulation.”
“EEE yönetmeliğine uygundur.”
UUkkrraaiinnee RRooHHSS CCoommpplliiaannccee
Обладнання відповідаєвимогам Технічного регламенту щодо обмеження
використання деяких небезпечних речовин в електричному та електронному
обладнані, затвердженого постановою Кабінету Міністрів України від 3 грудня
2008 № 1057.
(The equipment complies with requirements of the Technical Regulation, approved by the Resolution
of Cabinet of Ministry of Ukraine as of December 3, 2008, in terms of restrictions for the use of
certain dangerous substances in electrical and electronic equipment.)
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Regulatory Information
Material Safety Data Sheets
For Material Safety Data information regarding your printer, go to:
• Web Address: https://safetysheets.business.xerox.com/en-us/
• United States and Canada: 1-800-ASK-XEROX (1-800-275-9376)
• Other markets, send an email request to EHS-Europe@xerox.com
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B
Recycling and Disposal
This appendix contains:
• Product Disposal and Recycling ................................................................................................ 174
• North America ......................................................................................................................... 175
• Xerox Green World Alliance ...................................................................................................... 176
• Waste from Electrical and Electronic Equipment (WEEE) Directive ............................................ 177
North America
Xerox operates an equipment take-back and reuse and recycle program. Contact your Xerox
representative (1–800–ASK-XEROX) to determine if this Xerox product is part of the program. For
more information about Xerox environmental programs, go to https://www.xerox.com/en-us/about/
ehs.
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Recycling and Disposal
Xerox Green World Alliance
The Xerox Green World Alliance Program allows you to return qualified supplies to Xerox for reuse or
recycling. One hundred percent of the empty cartridges returned to Xerox are either reused or de-
manufactured for recycling. The boxes used to return the cartridges are also recycled.
To return Xerox cartridges for reuse or recycling, do the following:
1. Go to https://www.xerox.com/office/recycle.
2. Click Recycling.
3. Select an option for return.
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Waste from Electrical and Electronic Equipment
(WEEE) Directive
The WEEE logo signifies specific recycling programs and procedures for electronic
products in countries of the European Union. We encourage the recycling of our
products.
If you have further questions about recycling options, contact your local sales office.
IInnddiiaa EE--WWaassttee nnoottiiccee
This product including components, consumables, parts and spares complies with the “India E-Waste
Rules” and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or
polybrominated diphenyl ethers in concentrations exceeding 0.1% by weight and 0.01% by weight
for cadmium, except for the exemption set in the Rule.
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Recycling and Disposal
