Table of Contents
- User Guide
- 1 Safety
- 2 Learn about the printer
- 3 Set up, install, and configure
- Selecting a location for the printer
- Attaching cables
- Finding the IP Address of the Printer
- Setting up the printer to fax
- Setting up the fax function
- Setting up fax using a standard telephone line
- Setting Up Fax in Countries or Regions with Different Telephone Wall Jacks and Plugs
- Connecting to a distinctive ring service
- Setting the fax date and time
- Configuring daylight saving time
- Configuring the fax speaker settings
- Configuring the Email SMTP Settings
- Loading paper and specialty media
- Installing and updating software, drivers, and firmware
- Installing the Software
- Operating System Requirements
- Installing the Print Drivers for a Windows Network Printer
- Installing the Windows Print Driver .zip File
- Installing the Print Drivers for a Windows USB Printer
- Installing the Printer as a Web Service on Devices
- Installing the Drivers and Utilities for MacOS
- Installing Print Drivers and Utilities for UNIX and Linux
- Updating Firmware
- Exporting or importing a configuration file
- Installing the Software
- Networking
- Printing the Menu Settings Page
- 4 Secure the printer
- 5 Print
- Printing from a Computer
- Printing from a Mobile Device
- Printing from a flash drive
- Supported flash drives and file types
- Configuring confidential jobs
- Printing confidential and other held jobs
- Printing a font sample list
- Placing separator sheets between copies
- Canceling a print job
- Adjusting toner darkness
- 6 Copy
- 7 Email
- 8 Fax
- 9 Scan
- 10 Use printer menus
- 11 Maintain the Printer
- 12 Troubleshoot a problem
- Print quality problems
- Printing problems
- Print quality is poor
- Blank or White Pages
- Dark Print
- Fine lines are not printed correctly
- Folded or wrinkled paper
- Gray Background
- Incorrect margins
- Light print
- Mottled print and dots
- Paper curl
- Print crooked or skewed
- Solid black pages
- Text or images cut off
- Toner easily rubs off
- Horizontal light bands
- Vertical light bands
- Vertical white lines
- Vertical dark bands
- Vertical dark lines or streaks
- Vertical dark streaks with print missing
- Repeating defects
- Print jobs do not print
- Job prints from the wrong tray or on the wrong paper
- Slow printing
- Print quality is poor
- The printer is not responding
- Unable to read flash drive
- Enabling the USB port
- Network connection problems
- Issues with supplies
- Clearing Jams
- Paper feed problems
- E-mailing problems
- Faxing problems
- Scanning problems
- Cannot scan to a computer
- Cannot scan to a network folder
- Partial copies of document or photo
- Scan job was not successful
- Poor copy quality
- Vertical dark streaks on output when scanning from the ADF
- Scanner does not close
- Scanning takes too long or freezes the computer
- Scanner does not respond
- Adjusting scanner registration
- Adjusting ADF registration
- Contacting Customer Support
- A Regulatory Information
- Basic Regulations
- Noise Emission Levels
- Static Sensitivity Notice
- ENERGY STAR
- Temperature Information
- Información de la energía de México
- Laser Notice
- Power
- Telecommunication Regulatory Notices
- Regulatory Notices for Wireless Products
- Federal Communications Commission (FCC) Compliance Information Statement
- Innovation, Science and Economic Development Canada Compliance Statement
- Germany
- Turkey RoHS Regulation
- Ukraine RoHS Compliance
- Copy Regulations
- Material Safety Data Sheets
- Basic Regulations
- B Recycling and Disposal
Xerox B235V/DNIUK User Manual
Displayed below is the user manual for B235V/DNIUK by Xerox which is a product in the Multifunctionals category. This manual has pages.
Related Manuals
Version 1.0
June 2021
702P08624
Xerox®B225/B235 Multifunction
Printer
User Guide
© 2021 Xerox Corporation. All rights reserved. Xerox®and Xerox and Design®are trademarks of Xerox Corporation in the
United States and other countries.
Adobe®, Adobe PDF logo, Adobe®Reader®, Adobe®Type Manager®, ATM™, Flash®, Macromedia®, Photoshop®, and
PostScript®are trademarks or registered trademarks of Adobe Systems, Inc.
Apple®, Bonjour®, EtherTalk™, TrueType®, iPad®, iPhone®, iPod®, iPod touch®, AirPrint®and the AirPrint Logo®, Mac®, Mac
OS®, and Macintosh®are trademarks or registered trademarks of Apple Inc. in the U.S. and other countries.
Gmail™webmail service, and Android™mobile technology platform are trademarks of Google, Inc.
HP-GL®, HP-UX®, and PCL®are registered trademarks of Hewlett-Packard Corporation in the United States and/or other
countries.
IBM®and AIX®are registered trademarks of International Business Machines Corporation in the United States and/or other
countries.
McAfee®, ePolicy Orchestrator®, and McAfee ePO™are trademarks or registered trademarks of McAfee, Inc. in the United
States and other countries.
Microsoft®, Windows Vista®, Windows®, Windows Server®, and OneDrive®are registered trademarks of Microsoft
Corporation in the United States and other countries.
Mopria is a trademark of the Mopria Alliance.
PANTONE®and other Pantone, Inc. trademarks are the property of Pantone, Inc.
UNIX®is a trademark in the United States and other countries, licensed exclusively through X/ Open Company Limited.
Linux®is a registered trademark of Linus Torvalds.
Wi-Fi CERTIFIED Wi-Fi Direct®is a trademark of the Wi-Fi Alliance.
PCL®is a registered trademark of the Hewlett-Packard Company. PCL is a designation of a set of printer commands
(language) and functions included in its printer products. This printer is intended to be compatible with the PCL language.
This means the printer recognizes PCL commands used in various application programs, and that the printer emulates the
functions corresponding to the commands.
All other trademarks are the property of their respective owners.
Xerox®B225/B235 Multifunction Printer
User Guide
3
Table of Contents
1 Safety ........................................................................................................................................11
Conventions........................................................................................................................... 12
Product Statements ............................................................................................................... 13
Maintenance Safety............................................................................................................... 16
Consumable Information ....................................................................................................... 17
2 Learn about the printer .........................................................................................................19
Printer configuration .............................................................................................................. 20
Using the control panel.......................................................................................................... 21
Non-touch Screen Model.................................................................................................. 21
Touch Screen Model......................................................................................................... 22
Customizing the home screen ................................................................................................ 23
Changing the language of the keyboard on the display.......................................................... 24
Understanding the status of the power button and indicator light.......................................... 25
Selecting paper...................................................................................................................... 26
Paper guidelines .............................................................................................................. 26
Paper characteristics ........................................................................................................ 26
Unacceptable paper......................................................................................................... 27
Selecting preprinted forms and letterhead ....................................................................... 27
Storing paper................................................................................................................... 28
Supported paper sizes ...................................................................................................... 28
Supported paper types..................................................................................................... 30
Supported paper weights ................................................................................................. 31
3 Set up, install, and configure................................................................................................33
Selecting a location for the printer ......................................................................................... 34
Attaching cables .................................................................................................................... 36
Finding the IP Address of the Printer ...................................................................................... 38
Setting up the printer to fax................................................................................................... 39
Setting up the fax function .............................................................................................. 39
Setting up fax using a standard telephone line................................................................. 40
Setting Up Fax in Countries or Regions with Different Telephone Wall Jacks and
Plugs................................................................................................................................ 41
Connecting to a distinctive ring service ............................................................................ 43
Setting the fax date and time .......................................................................................... 43
Configuring daylight saving time ..................................................................................... 44
Configuring the fax speaker settings ................................................................................ 44
Configuring the Email SMTP Settings ..................................................................................... 45
Using the Email Setup Wizard in the Printer ..................................................................... 45
4Xerox®B225/B235 Multifunction Printer
User Guide
Using the Settings Menu in the Printer............................................................................. 45
Using the Embedded Web Server ..................................................................................... 45
Email Service Providers..................................................................................................... 46
Loading paper and specialty media........................................................................................ 54
Setting the Paper Size and Type....................................................................................... 54
Configuring Universal paper settings................................................................................ 54
Loading the Tray.............................................................................................................. 54
Loading the Manual Feeder ............................................................................................. 56
Installing and updating software, drivers, and firmware ......................................................... 57
Installing the Software .................................................................................................... 57
Updating Firmware.......................................................................................................... 60
Exporting or importing a configuration file....................................................................... 61
Networking............................................................................................................................ 62
Connecting the Printer to a Wi-Fi Network ....................................................................... 62
Connecting the printer to a wireless network using Wi-Fi Protected Setup (WPS) .............. 62
Configuring Wi-Fi Direct................................................................................................... 63
Connecting a Mobile Device to the Printer........................................................................ 64
Connecting a Computer to the Printer .............................................................................. 64
Deactivating the Wi-Fi network........................................................................................ 65
Checking the printer connectivity ..................................................................................... 65
Printing the Menu Settings Page ............................................................................................ 66
4 Secure the printer ...................................................................................................................67
Erasing printer memory.......................................................................................................... 68
Restoring factory default settings........................................................................................... 69
Statement of Volatility........................................................................................................... 70
5 Print ...........................................................................................................................................71
Printing from a Computer ...................................................................................................... 72
Printing from a Mobile Device ................................................................................................ 73
Printing from a Mobile Device Using Mopria™Print Service .............................................. 73
Printing from a Mobile Device Using AirPrint®.................................................................. 73
Printing from a Mobile Device Using Wi-Fi Direct®............................................................ 73
Printing from a flash drive...................................................................................................... 75
Supported flash drives and file types...................................................................................... 76
Flash drives...................................................................................................................... 76
File types......................................................................................................................... 76
Configuring confidential jobs ................................................................................................. 77
Using the Control Panel ................................................................................................... 77
Using the Embedded Web Server ..................................................................................... 77
Printing confidential and other held jobs................................................................................ 78
For Windows users ........................................................................................................... 78
For Macintosh users ......................................................................................................... 78
Printing a font sample list ...................................................................................................... 80
Table of Contents
Xerox®B225/B235 Multifunction Printer
User Guide
5
Placing separator sheets between copies................................................................................ 81
Canceling a print job.............................................................................................................. 82
From the printer control panel.......................................................................................... 82
From the computer .......................................................................................................... 82
Adjusting toner darkness........................................................................................................ 83
6 Copy ..........................................................................................................................................85
Using the automatic document feeder and scanner glass....................................................... 86
Making Copies....................................................................................................................... 87
Copying photos...................................................................................................................... 88
Copying on letterhead ........................................................................................................... 89
Copying on Both Sides of the Paper ....................................................................................... 90
Reducing or enlarging copies.................................................................................................. 91
Copying multiple pages onto a single sheet ........................................................................... 92
Collating copies ..................................................................................................................... 93
Copying cards........................................................................................................................ 94
Creating a copy shortcut........................................................................................................ 95
7 Email .........................................................................................................................................97
Using the automatic document feeder and scanner glass....................................................... 98
Sending an Email................................................................................................................... 99
Using the Control Panel ................................................................................................... 99
Using a Shortcut Number................................................................................................. 99
8 Fax .......................................................................................................................................... 101
Using the automatic document feeder and scanner glass..................................................... 102
Sending a Fax ...................................................................................................................... 103
Using the Control Panel ................................................................................................. 103
Scheduling a fax .................................................................................................................. 104
Creating a fax destination shortcut ...................................................................................... 105
Changing the fax resolution ................................................................................................. 106
Adjusting the fax darkness ................................................................................................... 107
Printing a fax log.................................................................................................................. 108
Blocking junk faxes .............................................................................................................. 109
Holding a fax....................................................................................................................... 110
Forwarding a fax.................................................................................................................. 111
Using the control panel.................................................................................................. 111
Using the Embedded Web Server ................................................................................... 111
9 Scan........................................................................................................................................ 113
Using the automatic document feeder and scanner glass..................................................... 114
Scanning to a Computer ...................................................................................................... 115
Table of Contents
6Xerox®B225/B235 Multifunction Printer
User Guide
For Windows users ......................................................................................................... 115
For Macintosh users ....................................................................................................... 115
Scanning to a flash drive...................................................................................................... 116
Scanning to an FTP server.................................................................................................... 117
Scanning to a network folder ............................................................................................... 118
10 Use printer menus............................................................................................................. 119
Menu Map........................................................................................................................... 120
Device ................................................................................................................................. 121
Preferences.................................................................................................................... 121
Eco-Mode ...................................................................................................................... 122
Remote Operator Panel .................................................................................................. 123
Notifications.................................................................................................................. 123
Power Management....................................................................................................... 125
Restore Factory Defaults ................................................................................................ 126
Maintenance ................................................................................................................. 126
Visible Home Screen Icons ............................................................................................. 129
About This Printer .......................................................................................................... 129
Print..................................................................................................................................... 131
Layout........................................................................................................................... 131
Setup............................................................................................................................. 132
Quality........................................................................................................................... 133
PDF ............................................................................................................................... 133
PostScript ...................................................................................................................... 134
PCL................................................................................................................................ 134
Image ........................................................................................................................... 136
Paper................................................................................................................................... 137
Tray Configuration......................................................................................................... 137
Media Configuration...................................................................................................... 137
Copy.................................................................................................................................... 140
Copy Defaults................................................................................................................ 140
Fax ...................................................................................................................................... 142
Fax Defaults................................................................................................................... 142
E-mail.................................................................................................................................. 149
E-mail Setup .................................................................................................................. 149
E-mail Defaults .............................................................................................................. 150
FTP...................................................................................................................................... 154
FTP Defaults .................................................................................................................. 154
USB Drive ............................................................................................................................ 157
Flash Drive Scan ............................................................................................................ 157
Flash Drive Print............................................................................................................. 159
Network/Ports...................................................................................................................... 161
Network Overview.......................................................................................................... 161
Wireless......................................................................................................................... 162
Wi-Fi Direct.................................................................................................................... 165
Table of Contents
Xerox®B225/B235 Multifunction Printer
User Guide
7
Ethernet ........................................................................................................................ 165
TCP/IP ........................................................................................................................... 167
SNMP ............................................................................................................................ 169
IPSec............................................................................................................................. 171
802.1x ........................................................................................................................... 172
LPD Configuration.......................................................................................................... 172
HTTP/FTP Settings ......................................................................................................... 173
USB............................................................................................................................... 174
Restrict external network access ..................................................................................... 175
Security ............................................................................................................................... 176
Login Methods............................................................................................................... 176
Certificate Management................................................................................................ 178
Schedule USB Devices.................................................................................................... 179
Login Restrictions........................................................................................................... 179
Erase Temporary Data Files............................................................................................ 179
Miscellaneous ................................................................................................................ 179
Reports ................................................................................................................................ 181
Menu Settings Page....................................................................................................... 181
Device ........................................................................................................................... 181
Print............................................................................................................................... 181
Shortcuts ....................................................................................................................... 181
Fax ................................................................................................................................ 182
Network......................................................................................................................... 182
Troubleshooting................................................................................................................... 183
11 Maintain the Printer.......................................................................................................... 185
Checking the Status of Supplies ........................................................................................... 186
Configuring Supply Notifications.......................................................................................... 187
Setting up e-mail alerts ........................................................................................................ 188
Viewing reports.................................................................................................................... 189
Ordering Supplies................................................................................................................. 190
Using Genuine Xerox Supplies ........................................................................................ 190
Replacing Supplies ............................................................................................................... 191
Replacing the Toner Cartridge ........................................................................................ 191
Replacing the imaging unit ............................................................................................ 193
Cleaning printer parts .......................................................................................................... 196
Cleaning the printer ....................................................................................................... 196
Cleaning the touch screen.............................................................................................. 196
Cleaning the Scanner..................................................................................................... 197
Saving energy and paper ..................................................................................................... 199
Configuring power save mode settings........................................................................... 199
Adjusting the brightness of the display .......................................................................... 199
Conserving supplies........................................................................................................ 199
Moving the Printer to Another Location................................................................................ 200
12 Troubleshoot a problem................................................................................................... 201
Table of Contents
8Xerox®B225/B235 Multifunction Printer
User Guide
Print quality problems .......................................................................................................... 202
Printing problems................................................................................................................. 203
Print quality is poor........................................................................................................ 203
Print jobs do not print .................................................................................................... 236
Job prints from the wrong tray or on the wrong paper.................................................... 237
Slow printing.................................................................................................................. 237
The printer is not responding ............................................................................................... 241
Unable to read flash drive.................................................................................................... 243
Enabling the USB port.......................................................................................................... 244
Network connection problems.............................................................................................. 245
Cannot open Embedded Web Server .............................................................................. 245
Cannot connect the printer to the Wi-Fi network ............................................................ 246
Issues with supplies ............................................................................................................. 248
Replace cartridge, printer region mismatch — Use 708699 ............................................ 248
Non-Xerox Supplies........................................................................................................ 249
Clearing Jams ...................................................................................................................... 250
Avoiding Jams................................................................................................................ 250
Identifying Jam Locations.............................................................................................. 251
Paper Jam in the Tray .................................................................................................... 252
Paper Jam in the Front Door .......................................................................................... 253
Paper Jam in the Rear Door............................................................................................ 256
Paper Jam in the Duplex Unit......................................................................................... 257
Paper Jam in the Standard Output Tray ......................................................................... 258
Paper Jam in the Manual Feeder .................................................................................... 258
Paper Jam in the Automatic Document Feeder............................................................... 258
Paper feed problems ............................................................................................................ 261
Envelope seals when printing ......................................................................................... 261
Collated printing does not work...................................................................................... 262
Paper frequently jams .................................................................................................... 263
Jammed pages are not reprinted ................................................................................... 264
E-mailing problems .............................................................................................................. 265
Disabling the SMTP server not set up error Message............................................... 265
Cannot send e-mails ...................................................................................................... 265
Faxing problems................................................................................................................... 266
Cannot send or receive faxes.......................................................................................... 266
Can receive but not send faxes....................................................................................... 268
Can send but not receive faxes....................................................................................... 269
Poor fax print quality ..................................................................................................... 270
Scanning problems .............................................................................................................. 271
Cannot scan to a computer............................................................................................ 271
Cannot scan to a network folder .................................................................................... 272
Partial copies of document or photo............................................................................... 274
Scan job was not successful ........................................................................................... 275
Poor copy quality ........................................................................................................... 276
Vertical dark streaks on output when scanning from the ADF ......................................... 276
Scanner does not close................................................................................................... 277
Table of Contents
Xerox®B225/B235 Multifunction Printer
User Guide
9
Scanning takes too long or freezes the computer ........................................................... 277
Scanner does not respond.............................................................................................. 278
Adjusting scanner registration........................................................................................ 278
Adjusting ADF registration ............................................................................................. 279
Contacting Customer Support .............................................................................................. 280
A Regulatory Information...................................................................................................... 281
Basic Regulations ................................................................................................................. 282
Noise Emission Levels..................................................................................................... 282
Static Sensitivity Notice ................................................................................................. 282
ENERGY STAR ................................................................................................................ 282
Temperature Information............................................................................................... 282
Información de la energía de México ............................................................................. 283
Laser Notice................................................................................................................... 283
Power ............................................................................................................................ 283
Telecommunication Regulatory Notices.......................................................................... 284
Regulatory Notices for Wireless Products........................................................................ 287
Federal Communications Commission (FCC) Compliance Information Statement........... 289
Innovation, Science and Economic Development Canada Compliance
Statement ..................................................................................................................... 290
Germany........................................................................................................................ 290
Turkey RoHS Regulation ................................................................................................. 290
Ukraine RoHS Compliance.............................................................................................. 290
Copy Regulations ................................................................................................................. 291
United States................................................................................................................. 291
Canada.......................................................................................................................... 292
Other Countries.............................................................................................................. 293
Material Safety Data Sheets ................................................................................................ 294
B Recycling and Disposal ....................................................................................................... 295
Product Disposal and Recycling ............................................................................................ 296
North America ..................................................................................................................... 297
Xerox Green World Alliance .................................................................................................. 298
Waste from Electrical and Electronic Equipment (WEEE) Directive ........................................ 299
India E-Waste notice...................................................................................................... 299
Table of Contents
10 Xerox®B225/B235 Multifunction Printer
User Guide
Table of Contents
Xerox®B225/B235 Multifunction Printer
User Guide
11
1
Safety
This chapter contains:
• Conventions............................................................................................................................... 12
• Product Statements ................................................................................................................... 13
• Maintenance Safety................................................................................................................... 16
• Consumable Information ........................................................................................................... 17
Your printer and the recommended supplies have been designed and tested to meet strict safety
requirements. Attention to the following information ensures the continued safe operation of your
Xerox printer.
Conventions
Note: A note identifies information that could help you.
Warning: A warning identifies something that could damage the product hardware or software.
Caution: A caution indicates a potentially hazardous situation that could injure you.
Different types of statements include:
CAUTION—POTENTIAL INJURY: Indicates a risk of injury.
CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.
CAUTION—HOT SURFACE: Indicates a risk of burn if touched.
CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.
CAUTION—MOVING PARTS: Indicates a risk of laceration or abrasion injuries from rotating
parts.
12 Xerox®B225/B235 Multifunction Printer
User Guide
Safety
Product Statements
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the
power cord to an appropriately rated and properly grounded electrical outlet that is near the
product and easily accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the
power cord provided with this product or the manufacturer authorized replacement.
CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multi-outlet
power strips, multi-outlet extenders, or UPS devices. The power capacity of these types of
accessories can be easily overloaded by a laser printer and may result in a risk of fire, property
damage, or poor printer performance.
CAUTION—POTENTIAL INJURY: Do not use this product with an inline surge protector. The
use of a surge protection device may result in a risk of fire, property damage, or poor printer
performance.
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications RJ-11 cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications
and Media Authority.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this
product near water or wet locations.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or
make any electrical or cabling connections, such as the power cord, fax feature, or telephone,
during a lightning storm.
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the
power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord
between objects such as furniture and walls. If any of these things happen, a risk of fire or
electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the
power cord from the electrical outlet before inspecting it.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external
connections, such as Ethernet and telephone system connections, are properly installed in their
marked plug-in ports.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the
controller board or installing optional hardware or memory devices sometime after setting up
the printer, then turn the printer off, and unplug the power cord from the electrical outlet
before continuing. If you have any other devices attached to the printer, then turn them off as
well, and unplug any cables going into the printer.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature
during a lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior
of the printer, unplug the power cord from the electrical outlet and disconnect all cables from
the printer before proceeding.
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20kg (44lb), then it may
require two or more people to lift it safely.
Xerox®B225/B235 Multifunction Printer
User Guide
13
Safety
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid
personal injury or printer damage:
• Make sure that all doors and trays are closed.
• Turn off the printer, and then unplug the power cord from the electrical outlet.
• Disconnect all cords and cables from the printer.
• If the printer has separate floor-standing optional trays or output options attached to it,
then disconnect them before moving the printer.
• If the printer has a caster base, then carefully roll it to the new location. Use caution when
passing over thresholds and breaks in flooring.
• If the printer does not have a caster base but is configured with optional trays or output
options, then remove the output options and lift the printer off the trays. Do not try to lift
the printer and any options at the same time.
• Always use the handholds on the printer to lift it.
• Any cart used to move the printer must have a surface able to support the full footprint of
the printer.
• Any cart used to move the hardware options must have a surface able to support the
dimensions of the options.
• Keep the printer in an upright position.
• Avoid severe jarring movements.
• Make sure that your fingers are not under the printer when you set it down.
• Make sure that there is adequate clearance around the printer.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury
from a hot component, allow the surface to cool before touching it.
CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked
with this label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and
covers.
CAUTION—MOVING PARTS: Indicates a risk of laceration or abrasion injuries from rotating
parts.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or
performance of procedures other than those specified in the User Guide may result in
hazardous radiation exposure.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be
replaced. There is a danger of explosion if a lithium battery is incorrectly replaced. Do not
recharge, disassemble, or incinerate a lithium battery. Discard used lithium batteries according
to the manufacturer instructions and local regulations.
This product is designed, tested, and approved to meet strict global safety standards with the use of
specific manufacturer components. The safety features of some parts may not always be obvious.
The manufacturer is not responsible for the use of other replacement parts.
Refer service or repairs, other than those described in the user documentation, to a service
representative.
14 Xerox®B225/B235 Multifunction Printer
User Guide
Safety
This product uses a printing process that heats the print media, and the heat may cause the media to
release emissions. You must understand the section in your operating instructions that discusses the
guidelines for selecting print media to avoid the possibility of harmful emissions.
This product may produce small amounts of ozone during normal operation, and may be equipped
with a filter designed to limit ozone concentrations to levels well below the recommended exposure
limits. To avoid high ozone concentration levels during extensive usage, install this product in a well-
ventilated area and replace the ozone and exhaust filters if instructed to do so in the product
maintenance instructions. If there are no references to filters in the product maintenance
instructions, then there are no filters requiring replacement for this product.
SAVE THESE INSTRUCTIONS.
Xerox®B225/B235 Multifunction Printer
User Guide
15
Safety
Maintenance Safety
Do not carry out any maintenance on this product that is not described in the customer
documentation.
CAUTION—POTENTIAL INJURY: Do not use aerosol cleaners. Aerosol cleaners can be
explosive or flammable when used on electromechanical equipment.
Use supplies and cleaning materials only as directed.
Do not remove the covers or guards that are fastened with screws. Customer service items are not
located behind these covers.
In case of a Dry Ink or Toner Spill, use a broom or a wet cloth to wipe off spilled dry ink or toner.
Sweep slowly to minimize generation of dust during clean up. Avoid using a vacuum. If a vacuum
must be used, the unit should be designed for combustible dusts, having an explosion rated motor
and non-conductive hose.
CAUTION—HOT SURFACE: The metallic surfaces in the fuser area are hot. Use caution when
you remove paper jams from this area and avoid touching any metallic surfaces.
16 Xerox®B225/B235 Multifunction Printer
User Guide
Safety
Consumable Information
CAUTION—POTENTIAL INJURY: When handling cartridges such as ink or fuser, avoid skin or
eye contact. Eye contact can cause irritation and inflammation. Do not attempt to disassemble
the cartridge. This can increase the risk of skin or eye contact.
Store all consumables in accordance with the instructions given on the package or container.
Keep all consumables away from the reach of children.
Never throw dry ink/toner, print cartridges, or dry ink/toner containers into an open flame.
For information on Xerox®supplies recycling programs, go to: https://www.xerox.com/recycling.
Xerox®B225/B235 Multifunction Printer
User Guide
17
Safety
Xerox®B225/B235 Multifunction Printer
User Guide
19
2
Learn about the printer
This chapter contains:
• Printer configuration .................................................................................................................. 20
• Using the control panel.............................................................................................................. 21
• Customizing the home screen .................................................................................................... 23
• Changing the language of the keyboard on the display.............................................................. 24
• Understanding the status of the power button and indicator light.............................................. 25
• Selecting paper .......................................................................................................................... 26
Printer configuration
1. Automatic document feeder (ADF)
2. ADF input tray
3. ADF output tray
4. Standard output tray
5. Power button
6. Manual feeder
7. 250-sheet tray
8. Control panel
Note: The appearance may vary depending on your printer model.
20 Xerox®B225/B235 Multifunction Printer
User Guide
Learn about the printer
Using the control panel
NNoonn--ttoouucchh SSccrreeeenn MMooddeell
Number Control panel part Function
1Display • View printer messages and supply status.
• Set up and operate the printer.
2Left arrow button • Scroll through menus or move between screens and
menu options.
• Decrease the numeric value of a setting.
3Select button • Select a menu option.
• Save the changes in a setting.
4Right arrow button • Scroll through menus or move between screens and
menu options.
• Increase the numeric value of a setting.
5Indicator light Check the status of the printer.
6Home button Go to the home screen.
7Stop or Cancel button Stop the current job.
8Back button Return to the previous screen.
9Start button Start a job, depending on which mode is selected.
10 Menu button Access the printer menus.
11 Shortcuts button Access shortcuts to frequently used functions with
previously saved settings.
Xerox®B225/B235 Multifunction Printer
User Guide
21
Learn about the printer
Number Control panel part Function
12 Email button Enter Email mode.
13 Copy button Enter Copy mode.
14 Numeric keypad Enter numbers or symbols in an input field.
TToouucchh SSccrreeeenn MMooddeell
Number Control panel part Function
1Home button Go to the home screen.
2Back button Return to the previous screen.
3Start button Start a job, depending on which mode is selected.
4Indicator light Check the status of the printer.
5Display • View printer messages and supply status.
• Set up and operate the printer.
22 Xerox®B225/B235 Multifunction Printer
User Guide
Learn about the printer
Changing the language of the keyboard on the
display
Note: You can only change the language of the keyboard in printer tasks that require
alphanumeric input such as e-mail or scan.
1. Touch the input field.
2. On the keyboard, touch and hold the language key.
3. Select a language.
24 Xerox®B225/B235 Multifunction Printer
User Guide
Learn about the printer
Understanding the status of the power button
and indicator light
Power button light Printer status
Off The printer is off, ready, or processing data.
White The printer is in Sleep mode.
Non-touch Screen Model
Indicator light Printer status
Off The printer is off or in Sleep mode.
Green The printer is on or ready.
Blinking green The printer is processing data.
Blinking red The printer requires user intervention.
Touch Screen Model
Indicator light Printer status
Off The printer is off or in Sleep mode.
Blue The printer is on or ready.
Blinking blue The printer is processing data.
Blinking red The printer requires user intervention.
Xerox®B225/B235 Multifunction Printer
User Guide
25
Learn about the printer
Selecting paper
PPaappeerr gguuiiddeelliinneess
Use the appropriate paper to prevent jams and help ensure trouble-free printing.
• Always use new, undamaged paper.
• Before loading paper, know the recommended printable side of the paper. This information is
usually indicated on the paper package.
• Do not use paper that has been cut or trimmed by hand.
• Do not mix paper sizes, types, or weights in the same tray; mixing results in jams.
• Do not use coated papers unless they are specifically designed for electrophotographic printing.
PPaappeerr cchhaarraacctteerriissttiiccss
The following paper characteristics affect print quality and reliability. Consider these factors before
printing on them.
WWeeiigghhtt
The tray can feed paper weights from 60 to 105g/m2(16 to 28 lb) grain long paper. Paper lighter
than 60g/m2(16lb) may not be stiff enough to feed properly, and may cause jams.
CCuurrll
Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems.
Curl can occur after the paper passes through the printer, where it is exposed to high temperatures.
Storing paper unwrapped in hot, humid, cold, or dry conditions can contribute to paper curling before
printing and can cause feeding problems.
SSmmooootthhnneessss
Paper smoothness directly affects print quality. If paper is too rough, toner cannot fuse to it properly.
If paper is too smooth, it can cause paper feeding or print quality issues. We recommend the use of
paper with 50 Sheffield points.
MMooiissttuurree ccoonntteenntt
The amount of moisture in paper affects both print quality and the printer ability to feed the paper
correctly. Leave paper in its original wrapper until you use it. Exposure of paper to moisture changes
can degrade its performance.
Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before
printing. Extend the time several days if the storage or transportation environment is very different
from the printer environment. Thick paper may also require a longer conditioning period.
26 Xerox®B225/B235 Multifunction Printer
User Guide
Learn about the printer
GGrraaiinn ddiirreeccttiioonn
Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long,
running the length of the paper, or grain short, running the width of the paper.
For 60–105g/m2(16–28-lb) paper, grain long paper is recommended.
FFiibbeerr ccoonntteenntt
Most high-quality xerographic paper is made from 100% chemically treated pulped wood. This
content provides the paper with a high degree of stability, resulting in fewer paper feeding problems
and better print quality. Paper containing fibers such as cotton can negatively affect paper handling.
UUnnaacccceeppttaabbllee ppaappeerr
The following paper types are not recommended for use with the printer:
• Chemically treated papers used to make copies without carbon paper, also known as carbonless
papers, carbonless copy paper (CCP), or no carbon required (NCR) paper
• Preprinted papers with chemicals that may contaminate the printer
• Preprinted papers that can be affected by the temperature in the printer fuser
• Preprinted papers that require a registration (the precise print location on the page) greater than
±2.3 mm (±0.9 in.), such as optical character recognition (OCR) forms
In some cases, registration can be adjusted with a software application to successfully print on
these forms.
• Coated papers (erasable bond), synthetic papers, thermal papers
• Rough-edged, rough or heavily textured surface papers, or curled papers
• Recycled papers that fail EN12281:2002 (European)
• Paper weighing less than 60 g/m2(16 lb)
• Multiple-part forms or documents
SSeelleeccttiinngg pprreepprriinntteedd ffoorrmmss aanndd lleetttteerrhheeaadd
• Use grain long paper.
• Use only forms and letterhead printed using an offset lithographic or engraved printing process.
• Avoid paper with rough or heavily textured surfaces.
• Use inks that are not affected by the resin in toner. Inks that are oxidation-set or oil-based
generally meet these requirements; latex inks might not.
• Print samples on preprinted forms and letterheads considered for use before buying large
quantities. This action determines whether the ink in the preprinted form or letterhead affects
print quality.
• When in doubt, contact your paper supplier.
• When printing on letterhead, load the paper in the proper orientation for your printer. For more
information, see the Paper and Specialty Media Guide.
Xerox®B225/B235 Multifunction Printer
User Guide
27
Learn about the printer
SSttoorriinngg ppaappeerr
Use these paper storage guidelines to help avoid jams and uneven print quality:
• Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours
before printing.
• Extend the time several days if the storage or transportation environment is very different from
the printer environment. Thick paper may also require a longer conditioning period.
• For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40
percent.
• Most label manufacturers recommend printing in a temperature range of 18–24°C (65–75°F) with
relative humidity between 40 and 60 percent.
• Store paper in cartons, on a pallet or shelf, rather than on the floor.
• Store individual packages on a flat surface.
• Do not store anything on top of individual paper packages.
• Take paper out of the carton or wrapper only when you are ready to load it in the printer. The
carton and wrapper help keep the paper clean, dry, and flat.
SSuuppppoorrtteedd ppaappeerr ssiizzeess
• Paper less than 210 mm (8.3 in.) wide always prints at reduced speed.
• Use the manual feeder when printing on paper less than 105 mm (4.1 in.) wide.
• The minimum paper dimension supported for two-sided printing is 210 x 279.4 mm (8.3 x 11 in.).
• The maximum paper length supported by the scanner glass is 297 mm (11.7 in.).
• For two-sided printing on letter-, legal-, Oficio-, or folio-size paper, make sure that the paper size
setting in the duplex unit is set to Letter.
Paper size
250-sheet
tray
Manual
feeder
Two-sided
printing
Scanner
glass
Automatic
document
feeder
A4
210 x 297 mm
(8.27 x 11.7 in.)
A5 (short edge
feed)
148 x 210 mm
(5.83 x 8.27 in.)
X
A5 (long edge
feed)
210 x 148 mm
(8.27 x 5.83 in.)
X
28 Xerox®B225/B235 Multifunction Printer
User Guide
Learn about the printer
Paper size
250-sheet
tray
Manual
feeder
Two-sided
printing
Scanner
glass
Automatic
document
feeder
A6
105 x 148 mm
(4.13 x 5.83 in.)
X
JIS B5
182 x 257 mm
(7.17 x 10.1 in.)
X
Oficio (Mexico)
215.9 x 340.4 mm
(8.5 x 13.4 in.)
X
Hagaki
100 x 148 mm
(3.94 x 5.83 in.)
X X X
Statement
139.7 x 215.9 mm
(5.5 x 8.5 in.)
X
Executive
184.2 x 266.7 mm
(7.25 x 10.5 in.)
X
Letter
215.9 x 279.4 mm
(8.5 x 11 in.)
Legal
215.9 x 355.6 mm
(8.5 x 14 in.)
X
Folio
215.9 x 330.2 mm
(8.5 x 13 in.)
X
Universal
98 x 148 mm (3.9 x
5.8 in.) to 216 x
356 mm (8.5 x 14
in.)
X X
Xerox®B225/B235 Multifunction Printer
User Guide
29
Learn about the printer
Paper size
250-sheet
tray
Manual
feeder
Two-sided
printing
Scanner
glass
Automatic
document
feeder
Universal
105 x 148 mm (4.1
x 5.8 in.) to 216 x
356 mm (8.5 x 14
in.)
X
7 3/4 Envelope
(Monarch)
98.4 x 190.5 mm
(3.875 x 7.5 in.)
X X X
9 Envelope
98.4 x 225.4 mm
(3.875 x 8.9 in.)
XX X
10 Envelope
104.8 x 241.3 mm
(4.12 x 9.5 in.)
XX X
DL Envelope
110 x 220 mm
(4.33 x 8.66 in.)
XX X
C5 Envelope
162 x 229 mm
(6.38 x 9.01 in.)
XX X
B5 Envelope
176 x 250 mm
(6.93 x 9.84 in.)
XX X
Universal Envelope
98.4 x 162 mm
(3.87 x 6.38 in.) to
176 x 250 mm
(6.93 x 9.84 in.)
XX X
SSuuppppoorrtteedd ppaappeerr ttyyppeess
Note: Labels, envelopes, and card stock always print at reduced speed.
30 Xerox®B225/B235 Multifunction Printer
User Guide
Learn about the printer
Paper type 250-sheet tray Manual feeder
Two-sided
printing
Automatic
document feeder
Plain paper
Card stock X X X
Labels X X X
Bond
Envelope X X X
Letterhead
Preprinted
Colored paper
Light
Heavy
Recycled
SSuuppppoorrtteedd ppaappeerr wweeiigghhttss
250-sheet tray Manual feeder Two-sided printing
Automatic document
feeder
60–105g/m²(16–28-lb
bond)
60–200g/m²(16–54-lb
bond)
60–105g/m²(16–28-lb
bond)
60–105g/m²(16–28-lb
bond)
Xerox®B225/B235 Multifunction Printer
User Guide
31
Learn about the printer
Xerox®B225/B235 Multifunction Printer
User Guide
33
3
Set up, install, and configure
This chapter contains:
• Selecting a location for the printer ............................................................................................. 34
• Attaching cables ........................................................................................................................ 36
• Finding the IP Address of the Printer .......................................................................................... 38
• Setting up the printer to fax....................................................................................................... 39
• Configuring the Email SMTP Settings ......................................................................................... 45
• Loading paper and specialty media............................................................................................ 54
• Installing and updating software, drivers, and firmware ............................................................. 57
• Networking ................................................................................................................................ 62
• Printing the Menu Settings Page ................................................................................................ 66
Selecting a location for the printer
• Leave enough room to open trays, covers, and doors and to install hardware options.
• Set up the printer near an electrical outlet.
Warning: To avoid the risk of fire or electrical shock, connect the power cord to an
appropriately rated and properly grounded electrical outlet that is near the product and
easily accessible.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this
product near water or wet locations.
• Make sure that airflow in the room meets the latest revision of the ASHRAE 62 standard or the
CEN Technical Committee 156 standard.
• Provide a flat, sturdy, and stable surface.
• Keep the printer:
– Clean, dry, and free of dust
– Away from stray staples and paper clips
– Away from the direct airflow of air conditioners, heaters, or ventilators
– Free from direct sunlight and humidity extremes
• Observe the recommended temperatures and avoid fluctuations.
– Ambient temperature: 10 to 32.2°C (50 to 90°F)
– Storage temperature: -40 to 43.3°C (-40 to 110°F)
• Allow the following recommended amount of space around the printer for proper ventilation:
1. Top: 360 mm (14 in.)
2. Rear: 260 mm (10 in.)
3. Right side: 200 mm (8 in.)
34 Xerox®B225/B235 Multifunction Printer
User Guide
Set up, install, and configure
Attaching cables
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or
make any electrical or cabling connections, such as the power cord, fax feature, or telephone,
during a lightning storm.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the
power cord to an appropriately rated and properly grounded electrical outlet that is near the
product and easily accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the
power cord provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched
telephone network. For users in Australia, the cord must be approved by the Australian
Communications and Media Authority.
Warning: To avoid loss of data or printer malfunction, do not touch the USB cable, any wireless
network adapter, or the printer in the areas shown while actively printing.
Number Printer port Function
1EXT port Connect more devices (telephone
or answering machine) to the
printer and the telephone line. Use
this port if you do not have a
dedicated fax line for the printer
and if this connection method is
supported in your country or
region.
2LINE port Connect the printer to an active
telephone line through a standard
wall jack (RJ-11), DSL filter, or VoIP
adapter, or any other adapter that
allows you to access the telephone
line to send and receive faxes.
3Ethernet port Connect the printer to a network.
36 Xerox®B225/B235 Multifunction Printer
User Guide
Set up, install, and configure
Finding the IP Address of the Printer
To view the IP address of the printer, open the Home Screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, temporarily disable it to load the Web page correctly.
38 Xerox®B225/B235 Multifunction Printer
User Guide
Set up, install, and configure
Setting up the printer to fax
SSeettttiinngg uupp tthhee ffaaxx ffuunnccttiioonn
• Some connection methods are applicable only in some countries or regions.
• If the fax function is enabled and not fully set up, then the indicator light may blink red.
• If you do not have a TCP/IP environment, then use the control panel to set up fax.
Warning: To avoid loss of data or printer malfunction, do not touch cables or the printer in the
area shown while actively sending or receiving a fax.
UUssiinngg tthhee ffaaxx sseettuupp wwiizzaarrdd iinn tthhee pprriinntteerr
• The setup wizard is available only if analog fax is not set up.
• This wizard only sets up the analog fax. To setup other fax modes, go to Settings > Fax > Fax
Setup.
• These instructions apply only to some printer models.
• Before using the wizard, make sure that the printer firmware is updated. For more information, see
Using the fax setup wizard in the printer.
1. From the home screen, touch Fax.
2. Touch Set up now.
3. Type the fax name, and then touch Next.
4. Enter the fax number and then touch Done.
UUssiinngg tthhee SSeettttiinnggss mmeennuu iinn tthhee pprriinntteerr
1. From the control panel, navigate to:
Settings >Fax >Fax Setup >General Fax settings
For non-touch-screen printer models, press to navigate through the settings.
2. Configure the settings.
Xerox®B225/B235 Multifunction Printer
User Guide
39
Set up, install, and configure
UUssiinngg tthhee EEmmbbeeddddeedd WWeebb SSeerrvveerr
1. Open a web browser, and then type the printer IP address in the address field.
• View the printer IP address on the home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2. Click Settings >Fax >Fax Setup >General Fax Settings.
3. Configure the settings.
4. Apply the changes.
SSeettttiinngg uupp ffaaxx uussiinngg aa ssttaannddaarrdd tteelleepphhoonnee lliinnee
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or
make any electrical or cabling connections, such as the power cord, fax feature, or telephone,
during a lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature
during a lightning storm.
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched
telephone network. For users in Australia, the cord must be approved by the Australian
Communications and Media Authority.
SSeettuupp 11:: PPrriinntteerr iiss ccoonnnneecctteedd ttoo aa ddeeddiiccaatteedd ffaaxx lliinnee
1. Connect one end of the telephone cable to the line port of the printer.
2. Connect the other end of the cable to an active analog wall jack.
• You can set the printer to receive faxes automatically (set Auto Answer to On) or manually (set
Auto Answer to Off).
• If you want to receive faxes automatically, then set the printer to pick up on a specified number
of rings.
40 Xerox®B225/B235 Multifunction Printer
User Guide
Set up, install, and configure
SSeettuupp 22:: PPrriinntteerr iiss sshhaarriinngg tthhee lliinnee wwiitthh aann aannsswweerriinngg mmaacchhiinnee
Note: If you subscribe to a distinctive ring service, then make sure that you set the correct ring
pattern for the printer. Otherwise, the printer does not receive faxes even if you have set it to
receive faxes automatically.
Connected to different wall jacks
1. Connect one end of the telephone cable to the line port of the printer.
2. Connect the other end of the cable to an active analog wall jack.
• If you have only one telephone number on your line, then set the printer to receive faxes
automatically.
• Set the printer to pick up calls two rings after the answering machine. For example, if the
answering machine picks up calls after four rings, then set the printer Rings to Answer setting to 6.
SSeettttiinngg UUpp FFaaxx iinn CCoouunnttrriieess oorr RReeggiioonnss wwiitthh DDiiffffeerreenntt
TTeelleepphhoonnee WWaallll JJaacckkss aanndd PPlluuggss
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or
make any electrical or cabling connections, such as the power cord, fax feature, or telephone,
during a lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature
during a lightning storm.
Warning: To reduce the risk of fire, use only a 26 AWG or larger telecommunications (RJ-11)
cord when connecting this product to the public switched telephone network. For users in
Australia, the cord must be approved by the Australian Communications and Media Authority.
The standard wall jack adopted by most countries or regions is RJ11. If the wall jack or equipment in
your facility is not compatible with this type of connection, then use a telephone adapter. An adapter
for your country or region may not come with your printer, and you may need to purchase it
separately.
There may be an adapter plug installed in the telephone port of the printer. Do not remove the
Xerox®B225/B235 Multifunction Printer
User Guide
41
Set up, install, and configure
adapter plug from the telephone port of the printer if you are connecting to a serial or cascaded
telephone system.
CCoonnnneeccttiinngg tthhee pprriinntteerr ttoo aa nnoonn--RRJJ1111 wwaallll jjaacckk
1. Connect one end of the telephone cable to the line port of the printer.
2. Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to the
wall jack.
3. If you want to connect another device with a non-RJ11 connector to the same wall jack, then
connect it directly to the telephone adapter.
42 Xerox®B225/B235 Multifunction Printer
User Guide
Set up, install, and configure
CCoonnnneeccttiinngg tthhee pprriinntteerr ttoo aa wwaallll jjaacckk iinn GGeerrmmaannyy
The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and
answering machines. The F port is for telephones. Connect the printer to any of the N ports.
1. Connect one end of the telephone cable to the line port of the printer.
2. Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to an N
port.
3. If you want to connect a telephone and answering machine to the same wall jack, then connect
the devices as shown.
CCoonnnneeccttiinngg ttoo aa ddiissttiinnccttiivvee rriinngg sseerrvviiccee
A distinctive ring service lets you have multiple telephone numbers on one telephone line. Each
telephone number is assigned a different ring pattern.
1. From the control panel, navigate to:
Settings >Fax >Fax Setup >Fax Receive Settings >Admin Controls >Answer On
For non-touch-screen printer models, press to navigate through the settings.
2. Select a ring pattern.
3. Apply the changes.
SSeettttiinngg tthhee ffaaxx ddaattee aanndd ttiimmee
1. From the control panel, navigate to:
Settings >Device >Preferences >Date and Time >Configure
For non-touch-screen printer models, press to navigate through the settings.
2. Configure the settings.
Xerox®B225/B235 Multifunction Printer
User Guide
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Set up, install, and configure
CCoonnffiigguurriinngg ddaayylliigghhtt ssaavviinngg ttiimmee
1. From the home screen, navigate to Settings >Device >Preferences >Date and Time >
Configure.
For non-touch-screen printer models, press to navigate through the settings.
2. In the Time Zone menu, select (UTC+user) Custom.
3. In the UTC Offset menu, set the daylight saving time offset.
CCoonnffiigguurriinngg tthhee ffaaxx ssppeeaakkeerr sseettttiinnggss
1. From the control panel, navigate to:
Settings >Fax >Fax Setup >Speaker Settings
For non-touch-screen printer models, press to navigate through the settings.
2. Do the following:
• Set Speaker Mode to Always On.
• Set Speaker Volume to High.
• Enable Ringer Volume.
44 Xerox®B225/B235 Multifunction Printer
User Guide
Set up, install, and configure
Configuring the Email SMTP Settings
Configure the Simple Mail Transfer Protocol (SMTP) settings to send a scanned document through e-
mail. The settings vary with each service provider. For more information, refer to Email Service
Providers.
Before you begin, make sure that the printer is connected to a network and that the network is
connected to the Internet.
UUssiinngg tthhee EEmmaaiill SSeettuupp WWiizzaarrdd iinn tthhee PPrriinntteerr
• Before using the wizard, make sure that the printer firmware is updated. For more information, see
Updating Firmware.
• For non-touch-screen printer models, press OK to navigate through the settings.
1. From the home screen, touch E-mail.
2. Touch Set up now, and then type your e-mail address.
3. Type the password.
• Depending on your e-mail service provider, type your account password, app password, or
authentication password. For more information on the password, refer to Email Service
Providers, and then look for Device Password.
• If your provider is not listed, then contact your provider and ask for the Primary SMTP
Gateway, Primary SMTP Gateway Port, Use SSL/TLS, and SMTP Server Authentication
settings.
4. Touch OK.
UUssiinngg tthhee SSeettttiinnggss MMeennuu iinn tthhee PPrriinntteerr
1. From the home screen, touch Settings >E-mail >E-mail Setup.
2. Configure the settings.
• For more information on the password, refer to Email Service Providers.
• For e-mail service providers that are not on the list, contact your provider and ask for the
settings.
• For non-touch-screen printer models, press OK to navigate through the settings.
UUssiinngg tthhee EEmmbbeeddddeedd WWeebb SSeerrvveerr
1. Open a web browser, and then type the printer IP address in the address field.
a. To view the printer IP address, go to the printer home screen.
The IP address appears as four sets of numbers separated by periods, such as
123.123.123.123.
b. If you are using a proxy server, then temporarily disable it to load the web page correctly.
2. Click Settings > E-mail.
3. From the E-mail Setup section, configure the settings.
Xerox®B225/B235 Multifunction Printer
User Guide
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Set up, install, and configure
4. Click Save.
a. For more information on the password, refer to Email Service Providers.
b. For e-mail service providers that are not on the list, contact your provider and ask for the
settings.
EEmmaaiill SSeerrvviiccee PPrroovviiddeerrss
To determine the SMTP settings of your email service provider, use the following tables.
GGmmaaiill™™
Note: Make sure that two-step verification is enabled on your Google account.
To enable two-step verification, go to the Google Account Security page, log in to your account, then
from the Signing in to Google section, click 2-Step Verification.
Setting Value
Primary SMTP Gateway smtp.gmail.com
Primary SMTP Gateway Port 587
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your email address
SMTP Server Authentication Login/Plain
Device-Initiated E-mail Use Device SMTP Credentials
Device UserID Your email address
Device Password App password
Note: To create an app password, go to the Google Account
Security page, log in to your account, and from the Signing
in to Google section, click App passwords.
YYaahhoooo!!®® MMaaiill
Setting Value
Primary SMTP Gateway smtp.mail.yahoo.com
Primary SMTP Gateway Port 587
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your email address
46 Xerox®B225/B235 Multifunction Printer
User Guide
Set up, install, and configure
Setting Value
SMTP Server Authentication Login/Plain
Device-Initiated E-mail Use Device SMTP Credentials
Device UserID Your email address
Device Password App password
Note: To create an app password, go to the Yahoo Account
Security page, log in to your account, and then click
Generate app password
OOuuttllooookk LLiivvee
These settings apply to outlook.com and hotmail.com email domains.
Setting Value
Primary SMTP Gateway smtp.office365.com
Primary SMTP Gateway Port 587
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your email address
SMTP Server Authentication Login/Plain
Device-Initiated E-mail Use Device SMTP Credentials
Device UserID Your email address
Device Password Account password or app password
• For accounts with two-step verification disabled, use your
account password.
• For accounts with two-step verification enabled, use an app
password. To create an app password, go to the Outlook Live
Account Managment page, then log in to your account.
AAOOLL MMaaiill
Setting Value
Primary SMTP Gateway smtp.aol.com
Primary SMTP Gateway Port 587
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your email address
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Setting Value
SMTP Server Authentication Login/Plain
Device-Initiated E-mail Use Device SMTP Credentials
Device UserID Your email address
Device Password App password
Note: To create an app password, go to the AOL Account
Security page, log in to your account, then click Generate
app password.
iiCClloouudd MMaaiill
Note: Make sure that the two-step verification is enabled on your account.
Setting Value
Primary SMTP Gateway smtp.mail.me.com
Primary SMTP Gateway Port 587
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your email address
SMTP Server Authentication Login/Plain
Device-Initiated E-mail Use Device SMTP Credentials
Device UserID Your email address
Device Password App password
Note: To create an app password, go to the iCloud
Account Management page, log in to your account, then
from the Security section, click Generate Password.
CCoommccaasstt MMaaiill
Setting Value
Primary SMTP Gateway smtp.comcast.net
Primary SMTP Gateway Port 587
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your email address
SMTP Server Authentication Login/Plain
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Setting Value
Device-Initiated Email Use Device SMTP Credentials
Device UserID Your email address
Device Password Account password
MMaaiill..ccoomm
Setting Value
Primary SMTP Gateway smtp.mail.com
Primary SMTP Gateway Port 587
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your email address
SMTP Server Authentication Login/Plain
Device-Initiated E-mail Use Device SMTP Credentials
Device UserID Your email address
Device Password Account password
ZZoohhoo MMaaiill
Setting Value
Primary SMTP Gateway smtp.zoho.com
Primary SMTP Gateway Port 587
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your email address
SMTP Server Authentication Login/Plain
Device-Initiated E-mail Use Device SMTP Credentials
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Setting Value
Device UserID Your email address
Device Password Account password or app password
• For accounts with two-step verification disabled, use your
account password.
• For accounts with two-step verification enabled, use an app
password. To create an app password, go to the Zoho Mail
Account Security page, log in to your account, then from the
Application-Specific Passwords section, click Generate New
Password.
QQQQ MMaaiill
Note: Make sure that the SMTP service is enabled on your account.
To enable the service, from the QQ Mail home page, click Settings > Account, then from the POP3/
IMAP/SMTP/Exchange/CardDAV/CalDAV Service section, enable either POP3/SMTP service or IMAP/
SMTP service.
Setting Value
Primary SMTP Gateway smtp.qq.com
Primary SMTP Gateway Port 587
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your email address
SMTP Server Authentication Login/Plain
Device-Initiated E-mail Use Device SMTP Credentials
Device UserID Your email address
Device Password Authorization code
Note: To generate an authorization code, from the QQ
Mail home page, click Settings > Account, then from the
POP3/IMAP/SMTP/Exchange/CardDAV/CalDAV Service
section, click Generate authorization code
NNeettEEaassee MMaaiill ((mmaaiill..116633..ccoomm))
Note: Make sure that the SMTP service is enabled on your account.
To enable the service, from the NetEase Mail home page, click Settings > POP3/SMTP/IMAP, and
then enable either IMAP/SMTP service or POP3/SMTP service.
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Setting Value
Primary SMTP Gateway smtp.163.com
Primary SMTP Gateway Port 465
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your email address
SMTP Server Authentication Login/Plain
Device-Initiated Email Use Device SMTP Credentials
Device UserID Your email address
Device Password Authorization password
Note: The authorization password is provided when IMAP/
SMTP service or POP3/SMTP service is enabled.
NNeettEEaassee MMaaiill ((mmaaiill..112266..ccoomm))
Note: Make sure that the SMTP service is enabled on your account.
To enable the service, from the NetEase Mail home page, click Settings > POP3/SMTP/IMAP, then
enable either IMAP/SMTP service or POP3/SMTP service.
Setting Value
Primary SMTP Gateway smtp.126.com
Primary SMTP Gateway Port 465
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your email address
SMTP Server Authentication Login/Plain
Device-Initiated Email Use Device SMTP Credentials
Device UserID Your email address
Device Password Authorization password
Note: The authorization password is provided when IMAP/
SMTP service or POP3/SMTP service is enabled.
NNeettEEaassee MMaaiill ((mmaaiill..yyeeaahh..nneett))
Note: Make sure that the SMTP service is enabled on your account.
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To enable the service, from the NetEase Mail home page, click Settings > POP3/SMTP/IMAP, and
then enable either IMAP/SMTP service or POP3/SMTP service.
Setting Value
Primary SMTP Gateway smtp.yeah.net
Primary SMTP Gateway Port 465
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your email address
SMTP Server Authentication Login/Plain
Device-Initiated Email Use Device SMTP Credentials
Device UserID Your email address
Device Password Authorization password
Note: The authorization password is provided when IMAP/
SMTP service or POP3/SMTP service is enabled.
SSoohhuu MMaaiill
Note: Make sure that the SMTP service is enabled on your account.
To enable the service, from the Sohu Mail home page, click Options > Settings > POP3/SMTP/IMAP,
and then enable either IMAP/SMTP service or POP3/SMTP service.
Setting Value
Primary SMTP Gateway smtp.sohu.com
Primary SMTP Gateway Port 465
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your email address
SMTP Server Authentication Login/Plain
Device-Initiated Email Use Device SMTP Credentials
Device UserID Your email address
Device Password Independent password
Note: The independent password is provided when IMAP/SMTP
service or POP3/SMTP service is enabled.
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SSiinnaa MMaaiill
Note: Make sure that the POP3/SMTP service is enabled on your account.
To enable the service, from the Sina Mail home page, click Settings > More settings > User-end POP/
IMAP/SMTP, and then enable POP3/SMTP service.
Setting Value
Primary SMTP Gateway smtp.sina.com
Primary SMTP Gateway Port 587
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your email address
SMTP Server Authentication Login/Plain
Device-Initiated Email Use Device SMTP Credentials
Device UserID Your email address
Device Password Authorization code
Note: To create an authorization code, from the email home
page, click Settings > More settings > User-end POP/IMAP/
SMTP, and then enable Authorization code status.
• If you encounter errors using the settings provided, then contact your email service provider.
• For email service providers that are not on the list, contact your provider and ask for the settings.
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Loading paper and specialty media
SSeettttiinngg tthhee PPaappeerr SSiizzee aanndd TTyyppee
1. From the control panel, navigate to SettingsPaperTray ConfigurationPaper Size/Type, then
select a paper source.
For non-touch-screen printer models, to navigate through the settings, press OK.
2. Set the paper size and type.
• For two-sided printing on A4-size paper, make sure that the paper size setting in the duplex
unit is set to A4.
• For two-sided printing on letter-, legal-, Oficio-, or folio-size paper, make sure that the paper
size setting in the duplex unit is set to Letter.
CCoonnffiigguurriinngg UUnniivveerrssaall ppaappeerr sseettttiinnggss
1. From the control panel, navigate to:
Settings >Paper >Media Configuration >Universal Setup
For non-touch-screen printer models, press to navigate through the settings.
2. Configure the settings.
LLooaaddiinngg tthhee TTrraayy
1. Remove the tray.
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2. Adjust the paper guides to match the size of the paper that you are loading.
3. Flex, fan, and align the paper edges before loading.
4. Load the paper stack with the printable side facedown, and then make sure that the side guides
fit snugly against the paper.
• Load letterhead facedown with the top edge of the sheet toward the front of the tray for one-
sided printing.
• Load letterhead faceup with the bottom edge of the sheet toward the front of the tray for
two-sided printing.
• Do not slide paper into the tray.
• To avoid paper jams, make sure that the stack height is below the maximum paper fill
indicator.
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5. Insert the tray.
If necessary, set the paper size and paper type from the control panel to match the paper loaded.
LLooaaddiinngg tthhee MMaannuuaall FFeeeeddeerr
1. Open the manual feeder.
2. Adjust the guide to match the size of the paper that you are loading.
3. Load a sheet of paper with the printable side faceup.
• Load letterhead with the printable side faceup and the top edge entering the printer first for
one-sided printing.
• Load letterhead with the printable side facedown and the top edge entering the printer last
for two-sided printing.
• Load envelope with the flap side down and against the left side of the paper guide.
Warning: To avoid paper jams, do not force paper into the manual feeder.
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Installing and updating software, drivers, and
firmware
IInnssttaalllliinngg tthhee SSooffttwwaarree
Before you install the print driver software, verify that the printer is plugged in, powered on,
connected correctly, and has a valid IP address. The IP address usually appears in the upper right
corner of the control panel.
To view the IP address of the printer, refer to Finding the IP Address of the Printer.
Note: If the Software and Documentation disc is not available, download the latest drivers
from www.xerox.com/drivers
OOppeerraattiinngg SSyysstteemm RReeqquuiirreemmeennttss
• Windows 7, Windows 8, Windows 8.1, Windows 10, Windows Server 2008 R2, Windows Server
2012, Windows Server 2016, and Windows Server 2019.
• MacOS version 10.14 and later.
• UNIX and Linux: Your printer supports connection to various UNIX platforms through the network
interface.
IInnssttaalllliinngg tthhee PPrriinntt DDrriivveerrss ffoorr aa WWiinnddoowwss NNeettwwoorrkk PPrriinntteerr
1. Insert the Software and Documentation disc into the appropriate drive on your computer. If the
installer does not start automatically, navigate to the drive, then double-click the Setup.exe
installer file.
2. Click Xerox Smart Start — Driver Installer (Recommended).
3. At the License Agreement, click Agree.
4. From the list of discovered printers, select your printer.
When you install print drivers for a network printer, if your printer does not appear in the list, click
Don’t See Your Printer?, then enter the IP address for your printer.
To view the IP address of your printer, refer to Finding the IP Address of the Printer.
5. Click Quick Install.
A message appears that confirms that the installation is successful.
6. To complete the installation and close the Installer window, click Done.
IInnssttaalllliinngg tthhee WWiinnddoowwss PPrriinntt DDrriivveerr ..zziipp FFiillee
You can download print drivers from Xerox.com in a .zip file, then use the Windows Add Printer Wizard
to install the print drivers on your computer.
To install the print driver from the .zip file:
1. Download, then extract the required .zip file to a local directory on your computer.
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2. At your computer, open the Control Panel, then select Devices and Printers > Add a Printer.
3. Click The printer that I want isn't listed, then click Add a local printer or network printer with
manual settings.
4. To use a previously established port, select Use an existing port, then from the list, select a
Standard TCP/IP Port.
5. To create a Standard TCP/IP port:
a. Select Create a New Port.
b. For Type of port, select Standard TCP/IP Port, then click Next.
c. In the Hostname or IP address field, type the printer IP address or host name.
d. To disable the feature, clear the check box for Query the printer and automatically select
the driver to use, then click Next.
6. Click Have Disk.
7. Click Browse. Browse to, then select the driver.inf file for your printer. Click Open.
8. Select your printer model, then click Next.
9. If a prompt appears because the print driver was installed previously, click Use the driver that is
currently installed (recommended).
10. In the Printer name field, type a name for your printer.
11. To install the print driver, click Next.
12. If needed, set the printer as the default printer.
Note: Before you select Share Printer, contact your system administrator.
13. To send a test page to the printer, click Print a test page.
14. Click Finish.
IInnssttaalllliinngg tthhee PPrriinntt DDrriivveerrss ffoorr aa WWiinnddoowwss UUSSBB PPrriinntteerr
1. Connect the B end of a standard A/B USB 2.0 or USB 3.0 cable to the USB Port on the back of the
printer.
2. Connect the A end of the USB cable to the USB port on the computer.
3. If the Windows Found New Hardware Wizard appears, click cancel.
4. Insert the Software and Documentation disc into the appropriate drive on your computer. If the
installer does not start automatically, navigate to the drive, then double-click the Setup.exe
installer file.
5. Click Xerox Smart Start — Driver Installer (Recommended).
6. At the License Agreement, click Agree.
7. From the list of discovered printers, select your printer, then click Quick Install.
A message appears that confirms that the installation is successful.
8. To complete the installation and close the Installer window, click Done.
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IInnssttaalllliinngg tthhee PPrriinntteerr aass aa WWeebb SSeerrvviiccee oonn DDeevviicceess
Web Services on Devices (WSD) allows a client to discover and access a remote device and its
associated services across a network. WSD supports device discovery, control, and use.
Installing a WSD Printer Using the Add Device Wizard
1. At your computer, click Start, then select Printers and Scanners.
2. To add the required printer, click Add a Printer or Scanner.
3. In the list of available devices, select the device that you want to use, then click Next.
Note: If the printer that you want to use does not appear in the list, click Cancel. To add the
printer manually, use the IP address of the printer. For details, refer to Installing the Windows
Print Driver .zip File.
4. Click Close.
IInnssttaalllliinngg tthhee DDrriivveerrss aanndd UUttiilliittiieess ffoorr MMaaccOOSS
1. Download the latest print driver from https://www.xerox.com/office/drivers.
2. Open the Xerox®Print Drivers 5.xx.x.dmg or .pkg as needed for your printer.
3. To run Xerox®Print Drivers 5.xx.x.dmg or .pkg, double-click the appropriate file name.
4. When prompted, click Continue.
5. To accept the license agreement, click I Agree.
6. To accept the current installation location, click Install, or select another location for the
installation files, then click Install.
7. If prompted, enter your password, then click OK.
8. From the list of discovered printers, select your printer, then click Next.
9. If your printer does not appear in the list of discovered printers:
a. Click the Network Printer Icon.
b. Type the IP address of your printer, then click Continue.
c. Select your printer in the list of discovered printers, then click Continue.
10. If your printer was not detected, verify that the printer is powered on and that the Ethernet or
USB cable is connected properly.
11. To accept the print queue message, click OK.
12. Select or clear the Set Printer as Default and Print a Test Page check boxes.
13. Click Continue, then click Close.
Adding the Printer for MacOS
For networking, set up your printer using Bonjour®(mDNS), or for an LPD, LPR connection, connect
using the IP address of your printer. For a non-network printer, create a desktop USB connection.
For more information, go to the Online Support Assistant at: https://www.xerox.com/support.
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Adding the Printer Using Bonjour
To add the printer using Bonjour®:
1. From the computer Applications folder or from the dock, open System Preferences.
2. Click Printers & Scanners.
The list of printers appears on the left of the window.
3. For the list of printers, click the Plus icon (+).
4. At the top of the window, click the Default icon.
5. Select your printer from the list, then click Add.
Note: If your printer is not detected, verify that the printer is powered on and that the Ethernet
cable is connected properly.
Adding the Printer by Specifying the IP Address
To add the printer by specifying the IP address:
1. From the computer Applications folder or from the dock, open System Preferences.
2. Click Printers & Scanners.
The list of printers appears on the left of the window.
3. In the list of printers, click the Plus (+) icon.
4. Click IP.
5. From the Protocol list, select the protocol.
6. In the Address field, enter the IP address of the printer.
7. In the Name field, enter a name for the printer.
8. From the Use list, choose Select a driver to use.
9. From the printer software list, select the print driver for your printer model.
10. Click Add.
IInnssttaalllliinngg PPrriinntt DDrriivveerrss aanndd UUttiilliittiieess ffoorr UUNNIIXX aanndd LLiinnuuxx
For more information on installing print drivers and utilities for UNIX and Linux, refer to https://www.
xerox.com/office/drivers.
UUppddaattiinngg FFiirrmmwwaarree
Some applications require a minimum device firmware level to operate correctly.
For more information on updating the device firmware, contact your customer service representative.
1. Open a web browser, and then type the printer IP address in the address field.
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
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2. Click Settings > Device > Update Firmware.
3. Choose one of the following:
• Click Check for updates > I agree, start update.
• Upload the flash file. To upload the flash file, perform the following steps.
To get the latest firmware, go to www.xerox.com, and search for your printer model.
1. Browse to the flash file.
Note: Make sure that you have extracted the firmware zip file.
2. Click Upload > Start.
EExxppoorrttiinngg oorr iimmppoorrttiinngg aa ccoonnffiigguurraattiioonn ffiillee
You can export the configuration settings of your printer into a text file, and then import the file to
apply the settings to other printers.
1. Open a web browser, and then type the printer IP address in the address field.
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2. From the Embedded Web Server, click Export Configuration or Import Configuration.
3. Follow the instructions on the screen.
4. If the printer supports applications, then do the following:
a. Click Apps > select the application > Configure.
b. Click Export or Import.
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Networking
CCoonnnneeccttiinngg tthhee PPrriinntteerr ttoo aa WWii--FFii NNeettwwoorrkk
Before you begin, make sure that:
• Active Adapter is set to Auto. From the control panel, navigate to Settings >Network/Ports >
Network Overview >Active Adapter.
For non-touch-screen printer models, press to navigate through the settings.
• The Ethernet cable is not connected to the printer.
UUssiinngg tthhee WWiirreelleessss SSeettuupp WWiizzaarrdd iinn tthhee PPrriinntteerr
• These instructions apply only to some printer models.
• Before using the wizard, make sure that the printer firmware is updated. For more information, see
Updating Firmware.
1. From the home screen, touch Wi-Fi icon, then touch Set up now.
2. Select a Wi-Fi network, and then type the network password.
3. Touch Done.
UUssiinngg tthhee SSeettttiinnggss MMeennuu iinn tthhee PPrriinntteerr
1. From the control panel, navigate to:
Settings > Network/Ports > Wireless > Setup On Printer Panel
For non-touch-screen printer models, press to navigate through the settings.
2. Select a Wi-Fi network, and then type the network password.
Note: For Wi-Fi-network-ready printer models, a prompt to set up the Wi-Fi network appears
during initial setup.
CCoonnnneeccttiinngg tthhee pprriinntteerr ttoo aa wwiirreelleessss nneettwwoorrkk uussiinngg
WWii--FFii PPrrootteecctteedd SSeettuupp ((WWPPSS))
Before you begin, make sure that:
• The access point (wireless router) is WPS-certified or WPS-compatible. For more information, see
the documentation that came with your access point.
• A wireless network adapter is installed in your printer. For more information, see the instructions
that came with the adapter.
• Active Adapter is set to Auto. From the control panel, navigate to:
Settings >Network/Ports >Network Overview >Active Adapter
For non-touch-screen printer models, press to navigate through the settings.
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UUssiinngg tthhee PPuusshh BBuuttttoonn mmeetthhoodd
1. From the control panel, navigate to:
Settings >Network/Ports >Wireless >Wi-Fi Protected Setup >Start Push Button Method
For non-touch-screen printer models, press to navigate through the settings.
2. Follow the instructions on the display.
UUssiinngg tthhee ppeerrssoonnaall iiddeennttiiffiiccaattiioonn nnuummbbeerr ((PPIINN)) mmeetthhoodd
1. From the control panel, navigate to:
Settings >Network/Ports >Wireless >Wi-Fi Protected Setup >Start PIN Method
For non-touch-screen printer models, press to navigate through the settings.
2. Copy the eight-digit WPS PIN.
3. Open a web browser, and then type the IP address of your access point in the address field.
• To know the IP address, see the documentation that came with your access point.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
4. Access the WPS settings. For more information, see the documentation that came with your
access point.
5. Enter the eight-digit PIN, and then save the changes.
CCoonnffiigguurriinngg WWii--FFii DDiirreecctt
Wi-Fi Direct is a Wi-Fi-based peer-to-peer technology that allows wireless devices to connect directly
to a Wi-Fi Direct-enabled printer without using an access point (wireless router).
1. From the control panel, navigate to:
Settings >Network/Ports >Wi-Fi Direct
For non-touch-screen printer models, press to navigate through the settings.
2. Configure the settings.
•Enable Wi-Fi Direct—Enables the printer to broadcast its own Wi-Fi Direct network.
•Wi-Fi Direct Name—Assigns a name for the Wi-Fi Direct network.
•Wi-Fi Direct Password—Assigns the password for negotiating the wireless security when
using the peer-to-peer connection.
•Show Password on Setup Page—Shows the password on the Network Setup Page.
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•Auto-Accept Push Button Requests—Lets the printer accept connection requests
automatically.
Note: Accepting push-button requests automatically is not secured.
• By default, the Wi-Fi Direct network password is not visible on the printer display. To show the
password, enable the password peek icon. From the control panel, navigate to Settings >
Security >Miscellaneous >Enable Password/PIN Reveal.
• To know the password of the Wi-Fi Direct network without showing it on the printer display,
from the control panel navigate to Settings >Reports >Network >Network Setup Page.
CCoonnnneeccttiinngg aa MMoobbiillee DDeevviiccee ttoo tthhee PPrriinntteerr
Before connecting your mobile device, make sure that Wi-Fi Direct has been configured. For more
information, see Configuring Wi-Fi Direct.
CCoonnnneeccttiinngg UUssiinngg WWii--FFii DDiirreecctt
Note: These instructions apply only to Android mobile devices.
1. From the mobile device, go to the settings menu.
2. Enable Wi-Fi, and then tap Wi-Fi Direct.
3. Select the printer Wi-Fi Direct name.
4. Confirm the connection on the printer control panel.
CCoonnnneeccttiinngg UUssiinngg WWii--FFii
1. From the mobile device, go to the settings menu.
2. Tap Wi-Fi, and then select the printer Wi-Fi Direct name.
Note: The string DIRECT-xy (where x and y are two random characters) is added before the Wi-
Fi Direct name.
3. Enter the Wi-Fi Direct password.
CCoonnnneeccttiinngg aa CCoommppuutteerr ttoo tthhee PPrriinntteerr
Before connecting your computer, make sure to do the following:
• Enable Wi-Fi Direct in the printer. From the control panel, navigate to:
Settings > Network/Ports > Wi-Fi Direct > Enable Wi-Fi Direct > On
• Take note of the Wi-Fi Direct name. From the control panel, navigate to:
Settings > Network/Ports > Wi-Fi Direct > Wi-Fi Direct Name
• Take note of the Wi-Fi Direct password. From the control panel, navigate to:
Settings > Network/Ports > Wi-Fi Direct > Wi-Fi Direct Password
•
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Note: You can also configure the Wi-Fi Direct name and password.
For non-touch-screen printer models, press to navigate through the settings.
FFoorr WWiinnddoowwss UUsseerrss
1. Open Printers & scanners, and then click Add a printer or scanner.
2. Click Show Wi-Fi Direct printers, and then select the printer Wi-Fi Direct name.
3. From the printer display, take note of the eight-digit PIN of the printer.
4. Enter the PIN on the computer.
Note: If the print driver is not already installed, then Windows downloads the appropriate
driver.
FFoorr MMaacciinnttoosshh UUsseerrss
1. Click the wireless icon, and then select the printer Wi-Fi Direct name.
Note: The string DIRECT-xy (where x and y are two random characters) is added before the Wi-
Fi Direct name.
2. Type the Wi-Fi Direct password.
Note: Switch your computer back to its previous network after disconnecting from the Wi-Fi
Direct connection.
DDeeaaccttiivvaattiinngg tthhee WWii--FFii nneettwwoorrkk
1. From the printer control panel, navigate to:
Settings >Network/Ports >Network Overview >Active Adapter >Standard Network
For non-touch-screen printer models, press to navigate through the settings.
2. Follow the instructions on the display.
CChheecckkiinngg tthhee pprriinntteerr ccoonnnneeccttiivviittyy
1. Print the Network Setup Page.
From the control panel, navigate to:
Settings >Reports >Network >Network Setup Page
For non-touch-screen printer models, press to navigate through the settings.
2. Check the first section of the page and confirm that the status is connected.
If the status is not connected, then the LAN drop may be inactive or the network cable may be
unplugged or malfunctioning. Contact your administrator for assistance.
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4
Secure the printer
This chapter contains:
• Erasing printer memory.............................................................................................................. 68
• Restoring factory default settings ............................................................................................... 69
• Statement of Volatility............................................................................................................... 70
Erasing printer memory
To erase volatile memory or buffered data, turn off the printer.
To erase non-volatile memory or individual settings, device and network settings, security settings,
and embedded solutions, do the following:
1. From the control panel, navigate to:
Settings >Device >Maintenance >Out of Service Erase >Sanitize all information on
nonvolatile memory
For non-touch-screen printer models, press to navigate through the settings.
2. Select either Start initial setup or Leave printer offline.
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Secure the printer
Statement of Volatility
Your printer contains various types of memory that can store device and network settings, and user
data.
Type of memory Description
Volatile memory Your printer uses standard random access memory
(RAM) to temporarily buffer user data during simple
print jobs.
Non-volatile memory Your printer may use two forms of non-volatile
memory: EEPROM and NAND (flash memory). Both
types are used to store operating system, device
settings, and network information.
Erase the content of any installed printer memory in the following circumstances:
• The printer is being decommissioned.
• The printer is being moved to a different department or location.
• The printer is being serviced by someone from outside your organization.
• The printer is being removed from your premises for service.
• The printer is being sold to another organization.
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5
Print
This chapter contains:
• Printing from a Computer........................................................................................................... 72
• Printing from a Mobile Device .................................................................................................... 73
• Printing from a flash drive .......................................................................................................... 75
• Supported flash drives and file types.......................................................................................... 76
• Configuring confidential jobs ..................................................................................................... 77
• Printing confidential and other held jobs.................................................................................... 78
• Printing a font sample list .......................................................................................................... 80
• Placing separator sheets between copies.................................................................................... 81
• Canceling a print job.................................................................................................................. 82
• Adjusting toner darkness............................................................................................................ 83
Printing from a Computer
Note: For labels, card stock, and envelopes, set the paper size and type in the printer before
printing the document.
1. From the document that you are trying to print, open the Print dialog.
2. If necessary, adjust the settings.
3. Print the document.
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Printing from a Mobile Device
PPrriinnttiinngg ffrroomm aa MMoobbiillee DDeevviiccee UUssiinngg MMoopprriiaa™™ PPrriinntt
SSeerrvviiccee
Mopria Print Service is a mobile printing solution for mobile devices running on AndroidTM version 5.0
or later. It allows you to print directly to any Mopria-certified printer.
Note: Make sure that you download the Mopria Print Service application from the Google
PlayTM store and enable it in the mobile device.
1. From your Android mobile device, launch a compatible application or select a document from
your file manager.
2. Tap More Options > Print.
3. Select a printer, and then adjust the settings, if necessary.
4. Tap Print.
PPrriinnttiinngg ffrroomm aa MMoobbiillee DDeevviiccee UUssiinngg AAiirrPPrriinntt®®
The AirPrint software feature is a mobile printing solution that allows you to print directly from Apple
devices to an AirPrint-certified printer.
• Make sure that the Apple device and the printer are connected to the same network. If the
network has multiple wireless hubs, then make sure that both devices are connected to the same
subnet.
• This application is supported only in some Apple devices.
1. From your mobile device, select a document from your file manager or launch a compatible
application.
2. Tap Share/Upload > Print.
3. Select a printer, and then adjust the settings, if necessary.
4. Print the document.
PPrriinnttiinngg ffrroomm aa MMoobbiillee DDeevviiccee UUssiinngg WWii--FFii DDiirreecctt®®
Wi-Fi Direct is a printing service that lets you print to any Wi-Fi Direct-ready printer.
Note: Make sure that the mobile device is connected to the printer wireless network. For more
information, see Connecting a Mobile Device to the Printer.
1. From your mobile device, launch a compatible application or select a document from your file
manager.
2. Depending on your mobile device, do one of the following:
• Tap >Print.
• Tap >Print.
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Print
Printing from a flash drive
This feature is available only in some printer models.
1. Insert the flash drive.
• If you insert the flash drive when an error message appears, then the printer ignores the flash
drive.
• If you insert the flash drive while the printer is processing other print jobs, then Busy appears
on the display.
2. Select the document that you want to print.
If necessary, configure other print settings.
3. Print the document.
To print another document, select USB Drive.
Warning: To avoid loss of data or printer malfunction, do not touch the flash drive or the
printer in the area shown while actively printing, reading, or writing from the memory device.
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Print
Supported flash drives and file types
FFllaasshh ddrriivveess
• Lexar JumpDrive S70 (16GB and 32GB)
• SanDisk Cruzer (16GB and 32GB)
• PNY Attache (16GB and 32GB)
– The printer supports high-speed flash drives with full-speed standard.
– Flash drives must support the File Allocation Table (FAT) system.
FFiillee ttyyppeess
Documents
PDF (version 1.7 or earlier)
Images
• .dcx
• .gif
• .JPEG or .jpg
• .bmp
• .pcx
• .TIFF or .tif
• .webp
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Configuring confidential jobs
UUssiinngg tthhee CCoonnttrrooll PPaanneell
1. From the home screen, touch Settings > Security > Confidential Print Setup
2. Configure the settings.
UUssiinngg tthhee EEmmbbeeddddeedd WWeebb SSeerrvveerr
1. Open a web browser, and then type the printer IP address in the address field.
• View the printer IP address on the home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2. Click Settings > Security > Confidential Print Setup.
3. Configure the settings.
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Print
Printing confidential and other held jobs
FFoorr WWiinnddoowwss uusseerrss
1. With a document open, click File >Print.
2. Select a printer, and then click Properties,Preferences,Options, or Setup.
3. Click Print and Hold.
4. Select Use Print and Hold, and then assign a user name.
5. Select the print job type (Confidential, Repeat, Reserve, or Verify).
If you select Confidential, then secure the print job with a personal identification number (PIN).
6. Click OK or Print.
7. From the printer control panel, release the print job.
• For confidential print jobs, navigate to:
Held jobs > select your user name > Confidential > enter the PIN > select the print job >
configure the settings > Print
• For other print jobs, navigate to:
Held jobs > select your user name > select the print job > configure the settings > Print
Note: For non-touch-screen printer models, press to navigate through the settings.
FFoorr MMaacciinnttoosshh uusseerrss
Using AirPrint
1. With a document open, choose File >Print.
2. Select a printer, and then from the drop-down menu following the Orientation menu, choose PIN
Printing.
3. Enable Print with PIN, and then enter a four-digit PIN.
4. Click Print.
5. From the printer control panel, release the print job. Navigate to:
Held jobs > select your computer name > Confidential > enter the PIN > select the print job >
Print
For non-touch-screen printer models, press to navigate through the settings.
Using the print driver
1. With a document open, choose File >Print.
2. Select a printer, and then from the drop-down menu following the Orientation menu, choose Print
and Hold.
3. Choose Confidential Print, and then enter a four-digit PIN.
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4. Click Print.
5. From the printer control panel, release the print job. Navigate to:
Held jobs > select your computer name > Confidential > select the print job > enter the PIN >
Print
For non-touch-screen printer models, press to navigate through the settings.
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Print
Canceling a print job
FFrroomm tthhee pprriinntteerr ccoonnttrrooll ppaanneell
1. Depending on your printer model, do either of the following:
• Press twice, and then press .
• Touch Cancel Job.
2. Select a print job to cancel.
FFrroomm tthhee ccoommppuutteerr
1. Depending on the operating system, do either of the following:
• Open the printers folder, and then select your printer.
• From the System Preferences in the Apple menu, navigate to your printer.
2. Select the job to cancel.
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6
Copy
This chapter contains:
• Using the automatic document feeder and scanner glass........................................................... 86
• Making Copies ........................................................................................................................... 87
• Copying photos.......................................................................................................................... 88
• Copying on letterhead ............................................................................................................... 89
• Copying on Both Sides of the Paper ........................................................................................... 90
• Reducing or enlarging copies...................................................................................................... 91
• Copying multiple pages onto a single sheet................................................................................ 92
• Collating copies.......................................................................................................................... 93
• Copying cards ............................................................................................................................ 94
• Creating a copy shortcut ............................................................................................................ 95
Using the automatic document feeder and
scanner glass
Automatic document feeder (ADF) Scanner glass
• Use the ADF for multiple-page or two-sided
documents.
• Load an original document faceup. For multiple-
page documents, make sure to align the leading
edge before loading.
• Make sure to adjust the ADF guides to match the
width of the paper that you are loading.
• Use the scanner glass for single-page documents,
book pages, small items (such as postcards or
photos), transparencies, photo paper, or thin
media (such as magazine clippings).
• Place the document facedown in the corner with
the arrow.
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Making Copies
1. Load an original document into the ADF tray or on the scanner glass.
Note: To avoid a cropped image, make sure that the original document and the output have
the same paper size.
2. From the control panel, navigate to:
>Copy > specify the number of copies
For non-touch-screen printer models, press to navigate through the settings.
If necessary, adjust the settings.
3. Copy the document.
Note: To make a quick copy, from the control panel, press .
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Copy
Copying on letterhead
1. Load an original document into the ADF tray or on the scanner glass.
2. From the control panel, navigate to:
>Copy >Copy from > select the size of the original document
For non-touch-screen printer models, press to navigate through the settings.
3. Select Copy To, and then select the paper source that contains the letterhead.
If you loaded the letterhead into the manual feeder, then navigate to:
Copy To >Manual Feeder > select a paper size > Letterhead
4. Copy the document.
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Copy
Copying on Both Sides of the Paper
1. Load an original document into the ADF tray or on the scanner glass.
2. From the control panel, navigate to:
>Copy >Sides
For non-touch-screen printer models, press to navigate through the settings.
3. Adjust the setting.
4. Copy the document.
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Copy
Reducing or enlarging copies
1. Load an original document into the ADF tray or on the scanner glass.
2. From the control panel, navigate to:
>Copy >Scale > specify a scale value
For non-touch-screen printer models, press to navigate through the settings.
Note: Changing the size of the original document or output after setting Scale restores the
scale value to Auto.
3. Copy the document.
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Copy
Copying multiple pages onto a single sheet
1. Load an original document into the ADF tray or on the scanner glass.
2. From the control panel, navigate to:
>Copy >Pages per Side
For non-touch-screen printer models, press to navigate through the settings.
3. Adjust the settings.
4. Copy the document.
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Collating copies
1. Load an original document into the ADF tray or on the scanner glass.
2. From the control panel, navigate to:
>Copy >Collate >On [1,2,1,2,1,2]
For non-touch-screen printer models, press to navigate through the settings.
3. Copy the document.
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Copy
Copying cards
1. Load a card on the scanner glass.
2. Depending on your printer model, do either of the following:
• From the home screen, touch Copy >ID Copy.
• From the control panel, navigate to:
ID Card Copy >
3. If necessary, adjust the settings.
4. Copy the document.
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Copy
Creating a copy shortcut
Note: You may need administrative rights to create a shortcut.
1. Open a web browser, and then type the printer IP address in the address field.
• View the printer IP address on the home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2. Click Shortcuts >Add Shortcut.
3. From the Shortcut Type menu, select Copy, and then configure the settings.
4. Apply the changes.
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Copy
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7
Email
This chapter contains:
• Using the automatic document feeder and scanner glass........................................................... 98
• Sending an Email ....................................................................................................................... 99
Using the automatic document feeder and
scanner glass
Automatic document feeder (ADF) Scanner glass
• Use the ADF for multiple-page or two-sided
documents.
• Load an original document faceup. For multiple-
page documents, make sure to align the leading
edge before loading.
• Make sure to adjust the ADF guides to match the
width of the paper that you are loading.
• Use the scanner glass for single-page documents,
book pages, small items (such as postcards or
photos), transparencies, photo paper, or thin
media (such as magazine clippings).
• Place the document facedown in the corner with
the arrow.
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Email
Sending an Email
Before you begin, make sure that the SMTP settings are configured. For more information, see
Configuring the Email SMTP Settings.
UUssiinngg tthhee CCoonnttrrooll PPaanneell
1. Load an original document into the ADF tray or on the scanner glass.
2. From the home screen, touch Email, and then enter the needed information.
If necessary, configure the output file type settings.
3. Send the email.
UUssiinngg aa SShhoorrttccuutt NNuummbbeerr
1. Create an email shortcut.
a. Open a web browser, and then type the printer IP address in the address field.
• View the printer IP address on the home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
b. Click Shortcuts > Add Shortcut.
c. From the Shortcut Type menu, select Email, and then configure the settings.
d. Apply the changes.
2. Load an original document into the ADF tray or on the scanner glass.
3. From the control panel, navigate to:
Shortcuts > Email
For non-touch-screen printer models, press to navigate through the settings.
4. Select the shortcut.
5. Send the email.
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Email
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8
Fax
This chapter contains:
• Using the automatic document feeder and scanner glass......................................................... 102
• Sending a Fax .......................................................................................................................... 103
• Scheduling a fax ...................................................................................................................... 104
• Creating a fax destination shortcut .......................................................................................... 105
• Changing the fax resolution ..................................................................................................... 106
• Adjusting the fax darkness ....................................................................................................... 107
• Printing a fax log...................................................................................................................... 108
• Blocking junk faxes .................................................................................................................. 109
• Holding a fax ........................................................................................................................... 110
• Forwarding a fax ...................................................................................................................... 111
Using the automatic document feeder and
scanner glass
Automatic document feeder (ADF) Scanner glass
• Use the ADF for multiple-page or two-sided
documents.
• Load an original document faceup. For multiple-
page documents, make sure to align the leading
edge before loading.
• Make sure to adjust the ADF guides to match the
width of the paper that you are loading.
• Use the scanner glass for single-page documents,
book pages, small items (such as postcards or
photos), transparencies, photo paper, or thin
media (such as magazine clippings).
• Place the document facedown in the corner with
the arrow.
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Sending a Fax
UUssiinngg tthhee CCoonnttrrooll PPaanneell
1. Load an original document into the automatic document feeder input tray or on the scanner
glass.
2. From the home screen, touch Fax, then enter the required information.
Adjust the settings, as needed.
3. Fax the document.
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Fax
Scheduling a fax
This feature is available only in some printer models.
1. Load an original document into the ADF tray or on the scanner glass.
2. From the home screen, touch Fax >To > enter the fax number > Done.
3. Touch Send Time, configure the date and time, and then touch OK.
4. Send the fax.
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Fax
Creating a fax destination shortcut
Note: You may need administrative rights to create a shortcut.
1. Open a web browser, and then type the printer IP address in the address field.
• View the printer IP address on the home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2. Click Shortcuts >Add Shortcut.
3. From the Shortcut Type menu, select Fax, and then configure the settings.
4. Apply the changes.
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Fax
Holding a fax
1. Open a web browser, and then type the printer IP address in the address field.
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2. Click Settings >Fax >Fax Setup >Fax Receive Settings >Holding Faxes.
3. Select a mode.
4. Apply the changes.
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Fax
Forwarding a fax
UUssiinngg tthhee ccoonnttrrooll ppaanneell
1. Create a fax destination shortcut.
a. From the home screen, touch Fax >To.
b. Enter the recipient number, and then touch Done.
c. Touch .
d. Create a shortcut.
2. From the home screen, touch Settings >Fax >Fax Setup >Fax Receive Settings >Admin
Controls.
3. In the Fax Forwarding menu, touch Forward.
4. In the Forward to menu, configure the destination.
UUssiinngg tthhee EEmmbbeeddddeedd WWeebb SSeerrvveerr
1. Create a fax destination shortcut.
a. Open a web browser, and then type the printer IP address in the address field.
• View the printer IP address on the home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
b. Click Shortcuts >Add Shortcut.
c. From the Shortcut Type menu, select Fax, and then configure the settings.
d. Apply the changes.
2. Click Settings >Fax >Fax Setup >Fax Receive Settings >Admin Controls.
3. In the Fax Forwarding menu, select Forward.
4. In the Forward to menu, configure the destination.
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Fax
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9
Scan
This chapter contains:
• Using the automatic document feeder and scanner glass......................................................... 114
• Scanning to a Computer .......................................................................................................... 115
• Scanning to a flash drive.......................................................................................................... 116
• Scanning to an FTP server........................................................................................................ 117
• Scanning to a network folder.................................................................................................... 118
Using the automatic document feeder and
scanner glass
Automatic document feeder (ADF) Scanner glass
• Use the ADF for multiple-page or two-sided
documents.
• Load an original document faceup. For multiple-
page documents, make sure to align the leading
edge before loading.
• Make sure to adjust the ADF guides to match the
width of the paper that you are loading.
• Use the scanner glass for single-page documents,
book pages, small items (such as postcards or
photos), transparencies, photo paper, or thin
media (such as magazine clippings).
• Place the document facedown in the corner with
the arrow.
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Scanning to a Computer
Before you begin, make sure that:
• The printer firmware is updated. For more information, see Updating Firmware.
• The computer and the printer are connected to the same network.
FFoorr WWiinnddoowwss uusseerrss
Note: Make sure that the printer is added to the computer. For more information, refer to
Installing the Software.
1. Load an original document into the automatic document feeder or on the scanner glass.
2. From the computer, open Windows Fax and Scan.
3. From the Source menu, select a scanner source.
4. If necessary, change the scan settings.
5. Scan the document.
FFoorr MMaacciinnttoosshh uusseerrss
Note: Make sure that the printer is added to the computer. For more information, refer to
Installing the Software.
1. Load an original document into the automatic document feeder or on the scanner glass.
2. From the computer, do either of the following:
• Open Image Capture.
• Open Printers & Scanners, and then select a printer. Click Scan > Open Scanner.
3. From the Scanner window, do one or more of the following:
• Select where you want to save the scanned document.
• Select the size of the original document.
• To scan from the ADF, select Document Feeder from the Scan Menu or enable Use
Document Feeder.
• If necessary, configure the scan settings.
4. Click Scan.
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Scan
Scanning to a flash drive
This feature is available only in some printer models.
1. Load an original document into the ADF tray or on the scanner glass.
2. Insert the flash drive.
3. Touch Scan to USB and adjust the settings if necessary.
• To save the scanned document to a folder, touch Scan to, select a folder, and then touch Scan
Here.
• If the USB Drive screen does not appear, then touch USB Drive on the control panel.
4. Scan the document.
Warning: To avoid loss of data or printer malfunction, do not touch the flash drive or the
printer in the area shown while actively printing, reading, or writing from the memory device.
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Scanning to an FTP server
1. Create an FTP shortcut.
a. Open a web browser, and then type the printer IP address in the address field.
• View the printer IP address on the printer home screen. The IP address appears as four
sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
b. Click Shortcuts >Add Shortcut.
c. From the Shortcut Type menu, select FTP, and then configure the settings.
d. Apply the changes.
2. Load an original document into the ADF tray or on the scanner glass.
3. From the control panel, navigate to:
Shortcuts >FTP
For non-touch-screen printer models, press to navigate through the settings.
4. Select the shortcut.
5. Scan the document.
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Scan
Scanning to a network folder
1. Create a network folder shortcut.
a. Open a web browser, and then type the printer IP address in the address field.
• View the printer IP address on the printer home screen. The IP address appears as four
sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
b. Click Shortcuts >Add Shortcut.
c. From the Shortcut Type menu, select Network Folder, and then configure the settings.
d. Apply the changes.
2. Load an original document into the ADF tray or on the scanner glass.
3. From the home screen, navigate to:
Shortcuts >Network Folder
For non-touch-screen printer models, press to navigate through the settings.
4. Select the shortcut.
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10
Use printer menus
This chapter contains:
• Menu Map............................................................................................................................... 120
• Device...................................................................................................................................... 121
• Print......................................................................................................................................... 131
• Paper....................................................................................................................................... 137
• Copy........................................................................................................................................ 140
• Fax........................................................................................................................................... 142
• E-mail ...................................................................................................................................... 149
• FTP.......................................................................................................................................... 154
• USB Drive ................................................................................................................................ 157
• Network/Ports .......................................................................................................................... 161
• Security ................................................................................................................................... 176
• Reports .................................................................................................................................... 181
• Troubleshooting....................................................................................................................... 183
Menu Map
Device •Preferences
•Eco-Mode
•Remote Operator Panel1
•Notifications
•Power Management
•Restore Factory Defaults
•Maintenance
•Visible Home Screen Icons2
•About This Printer
Print •Layout
•Setup
•Quality
•PDF2
•PostScript2
•PCL
•Image
Paper •Tray Configuration •Media Configuration
Copy Copy Defaults
Fax Fax Defaults
E-mail1•E-mail Setup •E-mail Defaults
FTP1FTP Defaults
USB Drive2•Flash Drive Scan •Flash Drive Print
Network/Ports •Network Overview
•Wireless
•Wi-Fi Direct
•Ethernet
•TCP/IP
•SNMP
•IPSec
•802.1x
•LPD Configuration
•HTTP/FTP Settings
•USB
•Restrict external network access
Security1•Login Methods
•Certificate Management
•Schedule USB Devices2
•Login Restrictions
•Erase Temporary Data Files
•Miscellaneous
Reports •Menu Settings Page
•Device
•Print
•Shortcuts
•Fax
•Network
Troubleshooting • Print Quality Test Pages • Cleaning the Scanner
1In some printer models, this menu can be configured from the Embedded Web Server only.
2Available only in some printer models.
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Use printer menus
Device
PPrreeffeerreenncceess
Menu item Description
Display Language
[List of languages]
Set the language of the text that appears on the
display.
Country/Region
[List of countries or regions]
Identify the country or region where the printer is
configured to operate.
Run initial setup
• No*
• Yes
Run the setup wizard.
Keyboard
Keyboard Type
[List of languages]
Select a language as a keyboard type.
Note: All the Keyboard Type values may not
appear or may require special hardware to
appear.
Displayed information
• Display Text 1 (IP Address*)
• Display Text 2
• Custom Text 1
• Custom Text 2
Specify the information to appear on the home
screen.
Date and Time
• Configure
– Current Date and Time
– Manually Set Date and Time
– Date Format [MM-DD-YYYY*]
– Time Format [12 hour A.M./P.M.*]
– Time Zone
Configure the printer date and time.
Date and Time
• Network Time Protocol
– Enable NTP (On*)
– NTP Server
– Enable Authentication (None*)
Configure the settings for Network Time Protocol
(NTP).
Note: When Enable Authentication is set to
MD5 key, Key ID and Password appear.
Paper Sizes
• U.S.*
• Metric
Specify the unit of measurement for paper sizes.
Note: The country or region selected in the
initial setup wizard determines the initial
paper size setting.
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Menu item Description
Screen Brightness
20–100% (100*)
Adjust the brightness of the display.
Note: This feature is available only in some
printer models.
Flash Drive Access
• Disabled
• Enabled*
Enable access to the flash drive.
One Page Flatbed Scanning
• On
• Off*
Set copies from the scanner glass to only one page at
a time.
Screen Timeout
5–300 (60*)
Set the idle time in seconds before the display shows
the home screen, or before the printer logs out a user
account automatically.
Note: An asterisk (*) next to a value indicates the factory default setting.
EEccoo--MMooddee
Menu item Description
Print: Sides
• 1-Sided*
• 2-Sided
Specify whether to print on one side or two sides of
the paper.
Print : Pages per Side
• Off*
• 2 pages per side
• 3 pages per side
• 4 pages per side
• 6 pages per side
• 9 pages per side
• 12 pages per side
• 16 pages per side
Print multiple page images on one side of a sheet of
paper.
Print : Toner Darkness
• Light
• Normal*
• Dark
Determine the lightness or darkness of text or
images.
Copy :Sides
• 1 sided to 1 sided*
• 1 sided to 2 sided
Specify whether to print on one side or both sides of
the paper.
Copy :Pages per Side
• Off* Specify the number of page images to print on one
side of a sheet of paper.
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Menu item Description
• 2 Portrait pages
• 4 Portrait pages
• 2 Landscape pages
• 4 Landscape pages
Copy
• Darkness
• 1-9 (5*)
Adjust the darkness of the scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
RReemmoottee OOppeerraattoorr PPaanneell
Menu item Description
External VNC Connection
• Don’t Allow*
• Allow
Connect an external Virtual Network Computing
(VNC) client to the remote control panel.
Authentication Type
• None*
• Standard Authentication
Set the authentication type when accessing the VNC
client server.
VNC Password Specify the password to connect to the VNC client
server.
Note: This menu item appears only if
Authentication Type is set to Standard
Authentication.
Note: An asterisk (*) next to a value indicates the factory default setting.
NNoottiiffiiccaattiioonnss
Menu item Description
ADF Loaded Beep
• Off
• On*
Enable a sound when loading paper into the ADF.
Alarm Control
• Off
• Single*
• Continuous
Set the number of times that the alarm sounds when
the printer requires user intervention.
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Menu item Description
Supplies : Show Supply Estimates
• Show estimates*
• Do not show estimates
Show the estimated status of the supplies.
Supplies : Cartridge Alarm
• Off*
• Single
• Continuous
Set the number of times that the alarm sounds when
the cartridge is low.
Supplies
Custom Supply Notifications
Configure notification settings when the printer
requires user intervention.
Note: This menu item appears only in the
Embedded Web Server.
E-mail Alerts Setup : E-mail Setup
• Primary SMTP Gateway
• Primary SMTP Gateway Port (25*)
• Secondary SMTP Gateway
• Secondary SMTP Gateway Port (25*)
• SMTP Timeout (30 seconds*)
• Reply Address
• Always use SMTP default Reply Address (Off*)
• Use SSL/TLS (Disabled*)
• Require Trusted Certificate (On*)
• SMTP Server Authentication
• (No authentication required*)
• Device-Initiated E-mail (None*)
• Device Userid
• Device Password
• NTLM Domain
Configure the e-mail settings of the printer.
Error Prevention : Jam Assist
• Off
• On*
Set the printer to check for jammed paper
automatically.
Error Prevention : Auto Continue
• Disabled
• Enabled* (5 seconds)
• Auto Continue Time
Let the printer continue processing or printing a job
automatically after clearing certain attendance
conditions.
Error Prevention : Auto Reboot
• Auto Reboot (Reboot always*) Set the printer to restart when an error occurs.
Error Prevention :Auto Reboot
• Max Auto Reboots (2*) Set the number of automatic reboots that the printer
can perform.
Error Prevention : Auto Reboot
• Auto Reboot Window (720*) Set the number of seconds before the printer
performs an automatic reboot.
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Menu item Description
Error Prevention: Auto Reboot
• Auto Reboot Counter Show a read-only information of the reboot counter.
Error Prevention: Display Short Paper Error
• Auto-clear*
• On
Set the printer to show a message when a short
paper error occurs.
Note: Short paper refers to the size of the
paper loaded.
Error Prevention : Page Protect
• Off*
• On
Set the printer to process the entire page into the
memory before printing it.
Jam Content Recovery : Jam Recovery
• Auto*
• Off
• On
Set the printer to reprint jammed pages.
Jam Content Recovery : Scanner Jam Recovery
• Job level
• Page level*
Specify how to restart a scan job after resolving a
paper jam.
Note: An asterisk (*) next to a value indicates the factory default setting.
PPoowweerr MMaannaaggeemmeenntt
Menu item Description
Sleep Mode Profile : Print from Sleep Mode
• Stay awake after printing
• Enter Sleep Mode after printing*
Set the printer to stay in Ready mode or return to
Sleep mode after printing.
Timeouts : Sleep Mode
• 1–120 minutes (15*) Set the idle time before the printer begins operating
in Sleep mode.
Timeouts : Hibernate Timeout
• Disabled
• 1 hour
• 2 hours
• 3 hours
• 6 hours
• 1 day
• 2 days
• 3 days*
• 1 week
• 2 weeks
• 1 month
Set the time before the printer turns off.
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Menu item Description
Timeouts : Hibernate Timeout on Connection
• Hibernate
• Do Not Hibernate*
Set Hibernate Timeout to turn off the printer while
an active Ethernet connection exists.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Menu item Description
Restore Settings
• Restore all settings
• Restore printer settings
• Restore network settings
• Restore fax settings
Restore the printer factory default settings.
MMaaiinntteennaannccee
CCoonnffiigg MMeennuu
Menu item Description
USB Configuration : USB PnP
• 1*
• 2
Change the USB driver mode of the printer to
improve its compatibility with a personal computer.
USB Configuration : USB Scan to Local
• On*
• Off
Set whether the USB device driver enumerates as a
USB Simple device (single interface) or as a USB
Composite device (multiple interfaces).
USB Configuration : USB Speed
• Full
• Auto*
Set the USB port to run at full speed and disable its
high-speed capabilities.
Tray Configuration : Show Tray Insert Message
• Off
• Only for unknown sizes*
• Always
Show message about the tray status.
Tray Configuration : A5 Loading
• Short Edge
• Long Edge*
Specify the page orientation when loading A5 paper
size.
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Menu item Description
Tray Configuration : Paper Prompts
• Auto*
• Manual Paper
Set the paper source that the user fills when a
prompt to load paper appears.
Tray Configuration : Envelope Prompts
• Auto*
• Manual Envelope
Set the paper source that the user fills when a
prompt to load envelope appears.
Tray Configuration : Action for Prompts
• Prompt user*
• Continue
• Use current
Set the printer to resolve paper- or envelope-related
change prompts.
Reports : Menu Settings Page
• Event Log
• Event Log Summary
Print reports about printer menu settings, status, and
event logs.
Supply Usage And Counters
Clear Supply Usage History
Reset the supply page counter or view the total
printed pages.
Printer Emulations : PS Emulation
• Off*
• On
Set the printer to recognize and use the PS data
stream.
Note: This menu item appears only in some
printer models.
Printer Emulations : Emulator Security
• Page Timeout (60*) Set the page timeout during emulation.
Printer Emulations : Emulator Security
• Reset Emulator After Job (Off*) Reset the emulator after a print job.
Printer Emulations : Emulator Security
• Disable Printer Message Access (On*) Disable access to the printer message during
emulation.
Fax Configuration : Fax Low Power Support
• Disable Sleep
• Permit Sleep
• Auto*
Specify the printer power setting when it is in fax
mode.
Print Configuration : Font Sharpening
• 0–150 (24*) Set a text point-size value below which the high-
frequency screens are used when printing font data.
Print Configuration
• Print Density
– Disabled
– 1–5 (3*)
• Copy Density
Adjust the toner density when printing or copying
documents.
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Menu item Description
– Copy Density
– 1–5 (3*)
Device Operations : Quiet Mode
• On
• Off*
Set the printer to reduce the amount of noise that it
makes when printing.
Note: Enabling this setting slows down the
printer performance.
Device Operations : Panel Menus
• Enable*
• Disable
Set the printer to enable access to the control panel
menus.
Note: This menu item appears only in the
Embedded Web Server.
Device Operations
Clear Custom Status
Erase all custom messages.
Device Operations
Clear all remotely-installed messages
Erase messages that were remotely installed.
Device Operations : Automatically Display Error
Screens
• On*
• Off
Show existing error messages on the display after the
printer remains inactive on the home screen for a
length of time equal to the Screen Timeout setting.
Note: This menu item appears only in some
printer models.
Scanner Configuration : Scanner Manual
Registration
• Print Quick Test
Print a Quick Test target page.
Note: Make sure that the margin spacing on
the target page is uniform all the way around
the target. If it is not, then the printer margins
may need to be reset.
Scanner Configuration : Scanner Manual
Registration
• Front ADF Registration
• Flatbed Registration
Manually register the flatbed and ADF after replacing
the ADF, scanner glass, or controller board.
Scanner Configuration : Edge Erase
• ADF Edge Erase
– 0–6 (3*)
• Flatbed Edge Erase
– 0–6 (3*)
Set the size, in millimeters, of the no-print area
around an ADF or flatbed scan job.
Scanner Configuration : Disable Scanner
• Enabled*
• Disabled
• ADF Disabled
Disable the scanner if it is not working properly.
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Menu item Description
Scanner Configuration : Tiff Byte Order
• CPU Endianness*
• Little Endian
• Big Endian
Set the byte order of a TIFF-formatted scan output.
Scanner Configuration : Exact Tiff Rows Per Strip
• On*
• Off
Set the RowsPerStrip tag value of a TIFF-formatted
scan output.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Menu item Description
• Printer Memory Last Sanitized
• Sanitize all information on nonvolatile memory
• Erase all printer and network settings
• Erase all shortcuts and shortcut settings
Clear all settings and shortcuts that are stored in the
printer.
Note: Erase all shortcuts and shortcut settings
is available only in some printer models.
VViissiibbllee HHoommee SSccrreeeenn IIccoonnss
Menu Description
•Copy
•E-mail
•Fax
•Status/Supplies
•Job Queue
•Change Language
•Held Jobs
•USB
•Scan to Computer
Specify which icons to show on the home screen.
AAbboouutt TThhiiss PPrriinntteerr
Menu item Description
Xerox Asset Tag The maximum length is 32 characters.
Customer Asset Tag Describe the printer. The maximum length is 32
characters.
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Menu item Description
Printer Location Identify the printer location. The maximum length is
63 characters.
Contact Personalize the printer name. The maximum length is
63 characters.
Export Configuration File to USB* Export configuration files to a flash drive.
Export Compressed Logs to USB* Export compressed log files to a flash drive.
* This menu item appears only in some printer models.
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Print
LLaayyoouutt
Menu item Description
Sides
• 1-sided*
• 2-sided
Specify whether to print on one side or two sides of
the paper.
Flip Style
• Long Edge*
• Short Edge
Determine which side of the paper (long edge or
short edge) is bound when performing two-sided
printing.
Note: Depending on the option selected, the
printer automatically offsets each printed
information of the page to bind the job
correctly.
Blank Pages
• Print
• Do Not Print*
Print blank pages that are included in a print job.
Collate
• Off [1,1,1,2,2,2]
• On [1,2,1,2,1,2]*
Keep the pages of a print job stacked in sequence,
particularly when printing multiple copies of the job.
Separator Sheets
• None*
• Between Copies
• Between Jobs
• Between Pages
Insert blank separator sheets when printing.
Separator Sheet Source
Tray [x] (1*)
Specify the paper source for the separator sheet.
Pages per Side
• Off*
• 2 pages per side
• 3 pages per side
• 4 pages per side
• 6 pages per side
• 9 pages per side
• 12 pages per side
• 16 pages per side
Print multiple page images on one side of a sheet of
paper.
Pages per Side Ordering
• Horizontal*
• Reverse Horizontal
• Vertical
• Reverse Vertical
Specify the positioning of multiple page images
when using Pages per Side.
Note: The positioning depends on the number
of page images and their page orientation.
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Menu item Description
Pages per Side Orientation
• Auto*
• Landscape
• Portrait
Specify the orientation of a multiple-page document
when using Pages per Side.
Pages per Side Border
• None*
• Solid
Print a border around each page image when using
Pages per Side.
Copies
1–9999 (1*)
Specify the number of copies for each print job.
Print Area
• Normal*
• Whole Page
Set the printable area on a sheet of paper.
Note: An asterisk (*) next to a value indicates the factory default setting.
SSeettuupp
Menu item Description
Printer Language
• PCL Emulation
• PS Emulation
Set the printer language.
Note: Setting a printer language default does
not prevent a software program from sending
print jobs that use another printer language.
Resource Save
• On
• Off*
Determine what the printer does with downloaded
resources, such as fonts and macros, when it receives
a job that requires more than the available memory.
• When set to Off, the printer retains downloaded
resources only until memory is needed. Resources
associated with the inactive printer language are
deleted.
• When set to On, the printer preserves all the
permanent downloaded resources across all
language switches. When necessary, the printer
shows memory full messages instead of deleting
permanent resources.
Print All Order
• Alphabetical*
• Newest First
• Oldest First
Specify the order you choose to print all held and
confidential jobs.
Note: An asterisk (*) next to a value indicates the factory default setting.
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QQuuaalliittyy
Menu item Description
Print Resolution
• 300 dpi
• 600 dpi*
• 1200 Image Q
• 2400 Image Q
Set the resolution for the text and images on the
printed output.
Note: Resolution is determined in dots per
inch or image quality.
Toner Darkness
• Light
• Normal*
• Dark
Determine the lightness or darkness of text images.
Halftone
• Normal*
• Detail
Enhance the printed output to have smoother lines
with sharper edges.
Note: An asterisk (*) next to a value indicates the factory default setting.
PPDDFF
Menu item Description
Scale To Fit
• Yes
• No*
Scale the page content to fit the selected paper size.
Annotations
• Print
• Do Not Print*
Specify whether to print annotations in the PDF.
Print PDF Error
• Off
• On*
Enable the printing of PDF error.
Note: An asterisk (*) next to a value indicates the factory default setting.
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PPoossttSSccrriipptt
Menu item Description
Print PS Error
• Off*
• On
Print a page that describes the PostScript® error.
Note: When an error occurs, processing of the
job stops, the printer prints an error message,
and the rest of the print job is flushed.
Minimum Line Width
1–30 (2*)
Set the minimum stroke width of any job printed in
1200 dpi.
Lock PS Startup Mode
• Off
• On*
Disable the SysStart file.
Wait Timeout
• Disabled
• Enabled*
Enable the printer to wait for more data before
canceling a print job.
Wait Timeout Time
15–65535 (40*)
Set the time in seconds for the printer to wait for
more data before canceling a print job.
Note: This menu item appears only when
Wait Timeout is enabled.
Note: An asterisk (*) next to a value indicates the factory default setting.
PPCCLL
Menu item Description
Font Name
[List of available fonts] (Courier*)
Select a font from the specified font source.
Symbol Set
[List of available symbol set] (10U PC-8*)
Specify the symbol set for each font name.
Note: A symbol set is a set of alphabetic and
numeric characters, punctuation, and special
symbols. Symbol sets support the different
languages or specific programs such as math
symbols for scientific text.
Pitch
0.08–100 (10*)
Specify the pitch for fixed or monospaced fonts.
Note: Pitch refers to the number of fixed-
space characters in a horizontal inch of type.
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Menu item Description
Orientation
• Portrait*
• Landscape
• Reverse Portrait
• Reverse Landscape
Specify the orientation of text and graphics on the
page.
Lines per Page
1–255
Specify the number of lines of text for each page
printed through the PCL data stream.
• This menu item activates vertical escapement
that causesthe selected number of requested lines
to print between the default margins of the page.
• 60 is the U.S. factory default setting. 64 is the
international factory default setting.
PCL5 Minimum Line Width
1–30 (2*)
Set the initial minimum stroke width of any job
printed in 1200 dpi.
PCLXL Minimum Line Width
1–30 (2*)
A4 Width
• 198mm*
• 203mm
Set the width of the logical page on A4-size paper.
Note: Logical page is the space on the
physical page where data is printed.
Auto CR after LF
• Off*
• On
Set the printer to perform a carriage return after a
line feed control command.
Note: Carriage return is a mechanism that
commands the printer to move the position of
the cursor to the first position on the same
line.
Auto LF after CR
• Off*
• On
Set the printer to perform a line feed after a carriage
return control command.
Print Timeout
• Disabled
• Enabled*
Enable the printer to end a print job after it has been
idle for the specified amount of time in seconds.
Print Timeout Time
1–255 (90*)
Set the time in seconds for the printer to end a print
job after it has been idle.
Note: This menu item appears only when
Print Timeout is enabled.
Note: An asterisk (*) next to a value indicates the factory default setting.
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IImmaaggee
Menu item Description
Auto Fit
• On
• Off*
Select the best available paper size and orientation
setting for an image.
Note: When set to On, this menu item
overrides the scaling and orientation settings
for the image.
Invert
• Off*
• On
Invert bitonal monochrome images.
Note: This menu item does not apply to GIF
or JPEG image formats.
Scaling
• Anchor Top Left
• Best Fit*
• Anchor Center
• Fit Height/Width
• Fit Height
• Fit Width
Adjust the image to fit the printable area.
Note: When Auto Fit is set to On, Scaling is
automatically set to Best Fit.
Orientation
• Portrait*
• Landscape
• Reverse Portrait
• Reverse Landscape
Specify the orientation of text and graphics on the
page.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Paper
TTrraayy CCoonnffiigguurraattiioonn
Menu item Description
Default Source
• Tray [x] (1*)
• Manual Paper
• Manual Envelope
Set the paper source for all print jobs.
Paper Size/Type
• Tray [x] (1*)
• Manual Paper
• Manual Envelope
Specify the paper size or paper type loaded in each
paper source.
Substitute Size
• Off
• Letter/A4
• All Listed*
Set the printer to substitute a specified paper size if
the requested size is not loaded in any paper source.
• Off prompts the user to load the required paper
size.
• Letter/A4 prints an A4-size document on letter
when loading letter, and letter-size jobs on A4
paper size when loading A4.
• All Listed substitutes Letter/A4.
Note: An asterisk (*) next to a value indicates the factory default setting.
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UUnniivveerrssaall SSeettuupp
Menu item Description
Units of Measure
• Inches
• Millimeters
Specify the unit of measurement for the universal
paper.
Note: Inches is the U.S. factory default
setting. Millimeters is the international factory
default setting.
Portrait Width
• 3.00–14.17inches (8.50*)
• 76–360mm (216*)
Set the portrait width of the universal paper.
Portrait Height
• 3.00–14.17inches (14*) Set the portrait height of the universal paper.
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Menu item Description
• 76–360mm (356*)
Feed Direction
• Short Edge*
• Long Edge
Set the printer to pick paper from the short edge or
long edge direction.
Note: Long Edge appears only when the
longest edge is shorter than the maximum
width supported.
Note: An asterisk (*) next to a value indicates the factory default setting.
CCuussttoomm SSccaann SSiizzeess
Menu item Description
Custom Scan Size [x]
• Scan Size Name
• Width
– 1–8.50inches (8.50*)
– 25–216mm (216*)
• Height
– 1–14inches (11*)
– 25–356mm (279*)
• Orientation
– Portrait*
– Landscape
• 2 scans per side
– Off*
– On
Assign a scan size name and configure the scan
settings.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Copy
CCooppyy DDeeffaauullttss
Menu item Description
Content Type
• Text
• Text/Photo*
• Photo
• Graphics
Improve the output result based on the content of the original
document.
Sides
• 1 sided to 1 sided*
• 1 sided to 2 sided
Specify the scanning behavior based on the original document.
Pages per Side
• Off*
• 2 Portrait pages
• 4 Portrait pages
• 2 Landscape pages
• 4 Landscape pages
Specify the number of page images to print on one side of a sheet
of paper.
Print Page Borders
• Off*
• On
Place a border around each image when printing multiple pages on
a single page.
Collate
• Off [1,1,1,2,2,2]
• On [1,2,1,2,1,2]*
Print multiple copies in sequence.
“Copy from” Size
[List of paper sizes]
Set the paper size of the original document.
Note: Letter is the U.S. factory default setting. A4 is the
international factory default setting.
“Copy to” Source
• Tray [x] (1*)
• Manual Feeder
• Auto Size Match
Specify the paper source for the copy job.
Darkness
1 to 9 (5*)
Adjust the darkness of the scanned image.
Number of Copies
1–9999 (1*)
Specify the number of copies.
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Advanced Imaging
Menu item Description
Contrast
• Best for Content*
• -0
• -1
• -2
• -3
• -4
• -5
Specify the contrast of the output.
Background Removal
• Level
• -4 to 4 (0*)
Adjust the amount of background visible on a scanned image.
Scan Edge to Edge
• Off*
• On
Allow edge-to-edge scanning of the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Fax
FFaaxx DDeeffaauullttss
FFaaxx MMooddee
Menu item Description
Fax Mode
• Fax*
• Disabled
Select a fax mode.
Note: An asterisk (*) next to a value indicates the factory default setting.
FFaaxx SSeettuupp
General Fax settings
Menu item Description
Fax Name Identify your fax machine.
Fax Number Identify your fax number.
Fax ID
• Fax Name
• Fax Number*
Notify fax recipients of your fax name or fax number.
Memory Use
• All receive
• Mostly receive
• Equal*
• Mostly send
• All send
Set the amount of internal printer memory allocated
for faxing.
Note: This menu item prevents memory
buffer conditions and failed faxes.
Cancel Faxes
• Allow*
• Don't Allow
Cancel outgoing faxes before they are transmitted, or
cancel incoming faxes before they finish printing.
Fax Number Masking
• Off*
• From Left
• From Right
Specify the format for masking an outgoing fax
number.
Digits to Mask
0–58 (0*)
Specify the number of digits to mask in an outgoing
fax number.
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Menu item Description
Enable Line Connected Detection
• On*
• Off
Determine whether a telephone line is connected to
the printer.
Note: Detection takes place when turning on
the printer and before each call.
Optimize Fax Compatibility Configure the printer fax functionality for optimal
compatibility with other fax machines.
Note: An asterisk (*) next to a value indicates the factory default setting.
Fax Send Settings
Menu item Description
Resolution
• Standard*
• Fine
• Super Fine
• Ultra Fine
Set the resolution of the scanned image.
Note: A higher resolution increases fax transmission time
and requires higher memory.
Original Size
[List of paper sizes] (Mixed Sizes*)
Specify the size of the original document.
Orientation
• Portrait*
• Landscape
Specify the orientation of the original document.
Note: This menu item appears only in some printer models.
Content Type
• Text*
• Text/Photo
• Photo
• Graphics
Improve the output result based on the content of the original
document.
Darkness
1–9 (5*)
Adjust the darkness of the scanned image.
Behind a PABX
• On
• Off*
Set the printer to dial a fax number without waiting to recognize
the dial tone.
Note: Private Automated Branch Exchange (PABX) is a
telephone network that allows a single access number to
offer multiple lines to outside callers.
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Menu item Description
Dial Mode
• Tone*
• Pulse
Specify the dial mode for incoming or outgoing faxes.
Note: An asterisk (*) next to a value indicates the factory default setting.
Advanced Imaging
Menu item Description
Contrast
• Best for Content*
• 0
• 1
• 2
• 3
• 4
• 5
Set the contrast of the output.
Background Removal
• Level
• -4 to 4 (0*)
Adjust the amount of background visible on a scanned image.
Scan Edge to Edge
• On
• Off*
Allow edge-to-edge scanning of the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Admin Controls
Menu item Description
Automatic Redial
0–9 (5*)
Adjust the number of redial attempts based on the activity levels of
recipient fax machines.
Redial Frequency
1–200 minutes (3*)
Increase the time between redial attempts to increase the chance of
sending fax successfully.
Enable ECM
• On*
• Off
Activate Error Correction Mode (ECM) for fax jobs.
Note: ECM detects and corrects errors in the fax transmission
process caused by telephone line noise and poor signal
strength.
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Menu item Description
Enable Fax Scans
• On*
• Off
Fax documents that are scanned at the printer.
Driver to Fax
• On*
• Off
Allow the print driver to send fax.
Allow Save as Shortcut
• On*
• Off
Save fax numbers as shortcuts on the printer.
Max Speed
• 33600*
• 14400
• 9600
• 4800
• 2400
Set the maximum speed for sending fax.
Enable Color Fax Scans
• Off by Default*
• On by Default
• Never Use
• Always Use
Enable color scans for fax.
Auto Convert Color Faxes to Mono
Faxes
• On*
• Off
Convert all outgoing color faxes to black and white.
Confirm Fax Number
• On*
• Off
Ask the user to confirm the fax number.
Dial Prefix Set a dialing prefix.
Note: An asterisk (*) next to a value indicates the factory default setting.
Fax Receive Settings
Menu item Description
Rings to Answer
1–25 (3*)
Set the number of rings for incoming fax.
Auto Reduction
• On*
• Off
Scale incoming fax to fit on the page.
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Menu item Description
Paper Source
• Tray [X]
• Auto*
Set the paper source for printing incoming fax.
Separator Sheets
• None*
• Before Job
• After Job
Specify whether to insert blank separator sheets when printing.
Separator Sheet Source
Tray [X] (1*)
Specify the paper source for the separator sheet.
Fax Footer
• On
• Off*
Print the transmission information at the bottom of each page
from a received fax.
Fax Footer Time Stamp
• Receive*
• Print
Print the time stamp at the bottom of each page from a received
fax.
Note: An asterisk (*) next to a value indicates the factory default setting.
Admin Controls
Menu item Description
Enable Fax Receive
• On*
• Off
Set the printer to receive fax.
Enable Color Fax Receive
• On*
• Off
Set the printer to receive fax in color.
Enable Caller ID
• On*
• Off
Show the number that is sending the incoming fax.
Block No Name Fax
• On*
• Off
Block incoming faxes sent from devices with no station ID or fax
ID specified.
Answer On
• All Rings*
• Single Ring Only
• Double Ring Only
• Triple Ring Only
• Single or Double Rings Only
• Single or Triple Rings Only
Set a distinctive ring pattern for incoming fax.
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Menu item Description
• Double or Triple Rings Only
Auto Answer
• On*
• Off
Set the printer to receive fax automatically.
Fax Forwarding
• Print*
• Print and Forward
• Forward
Specify whether to forward received fax.
Forward To
• Destination 1
• Destination 2
Specify where to forward received fax.
Note: This menu item appears only when Fax Forwarding is
set to Print and Forward or Forward.
Max Speed
• 33600*
• 14400
• 9600
• 4800
• 2400
Set the maximum speed for transmitting fax.
Note: An asterisk (*) next to a value indicates the factory default setting.
Fax Log settings
Menu item Description
Transmission Log Frequency
• Always*
• Never
• Only for Error
Specify how often the printer creates a transmission
log.
Transmission Log Action
• Print
• Off
• On*
• E-mail
• Off*
• On
Print or e-mail a log for successful fax transmission or
transmission error.
Receive Error Log
• Print Never*
• Print on Error
Print a log for fax-receive failures.
Auto Print Logs
• On*
• Off
Print all fax activity.
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Menu item Description
Log Paper Source
Tray [x] (1*)
Specify the paper source for printing logs.
Logs Display
• Remote Fax Name*
• Dialed Number
Identify the sender by remote fax name or fax
number.
Enable Job Log
• On*
• Off
View a summary of all fax jobs.
Enable Call Log
• On*
• Off
View a summary of fax dialing history.
Note: An asterisk (*) next to a value indicates the factory default setting.
Speaker settings
Menu item Description
Speaker Mode
• Always Off*
• Always On
• On until Connected
Set the fax speaker mode.
Speaker Volume
• Low*
• High
Adjust the fax speaker volume.
Ringer Volume
• Off*
• On
Enable the ringer volume.
Note: An asterisk (*) next to a value indicates the factory default setting.
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E-mail
EE--mmaaiill SSeettuupp
Menu item Description
Primary SMTP Gateway Type the IP address or host name of the primary
SMTP server for sending e-mail.
Primary SMTP Gateway Port
1–65535 (25*)
Enter the port number of the primary SMTP server.
Secondary SMTP Gateway Type the server IP address or host name of your
secondary or backup SMTP server.
Secondary SMTP Gateway Port
1–65535 (25*)
Enter the server port number of your secondary or
backup SMTP server.
SMTP Timeout
5–30 seconds (30*)
Set the time before the printer times out if the SMTP
server does not respond.
Reply Address Specify a reply address in the e-mail.
Always use SMTP default Reply Address
• Off*
• On
Always use the default reply address in the SMTP
server.
Use SSL/TLS
• Disabled*
• Negotiate
• Required
Specify whether to send e-mail using an encrypted
link.
Require Trusted Certificate
• Off
• On*
Require a trusted certificate when accessing the
SMTP server.
SMTP Server Authentication
• No authentication required*
• Login / Plain
• NTLM
• CRAM-MD5
• Digest-MD5
Set the authentication type for the SMTP server.
Device-Initiated E-mail
• None*
• Use Device SMTP Credentials
Specify whether credentials are required for device-
initiated e-mail.
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Menu item Description
Device Userid Specify the user ID and password to connect to the
SMTP server.
Device Password
NTLM Domain Specify the domain name for the NTLM security
protocol.
Note: An asterisk (*) next to a value indicates the factory default setting.
EE--mmaaiill DDeeffaauullttss
Menu item Description
Subject Specify the e-mail subject and message.
Message
File Name Specify the filename for the scanned image.
Format
• PDF (.pdf)*
• TIFF (.tif)
• JPEG (.jpg)
Specify the file format for the scanned image.
PDF Settings
• PDF Version
– 1.3
– 1.4
– 1.5*
– 1.6
– 1.7
• Archival Version
– A-1a*
– A-1b
• Secure
– Off*
– On
• Archival (PDF/A)
– Off*
– On
Set the PDF format of the scanned image.
Note: Archival Version and Archival (PDF/A) appear only if
PDF Version is set to 1.4.
Content Type
• Text Improve the output result based on the content of the original
document.
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Menu item Description
• Text/Photo*
• Photo
• Graphics
Color
• Black and White
• Gray
• Color*
• Auto
Specify the color when scanning an image.
Resolution
• 75 dpi
• 150 dpi*
• 200 dpi
• 300 dpi
• 400 dpi
• 600 dpi
Set the resolution of the scanned image.
Darkness
1–9 (5*)
Adjust the darkness of the scanned image.
Orientation
• Portrait*
• Landscape
Specify the orientation of the original document.
Note: This menu item appears only in some printer models.
Original Size
[List of paper sizes]
Set the paper size of the original document.
Note: Mixed Sizes is the factory default setting.
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Advanced Imaging
Menu item Description
Contrast
• Best for content*
– 0
– 1
– 2
– 3
– 4
– 5
Specify the contrast of the output.
Background Removal
• Level
• -4 to 4 (0*)
Adjust the amount of background visible on a scanned image.
Scan Edge to Edge
• On
• Off*
Allow edge-to-edge scanning of the original document.
Admin Controls
Menu item Description
Max E-mail Size
0–65535 (0*)
Set the allowable file size for each e-mail.
Size Error Message Specify an error message that the printer sends when an e-mail
exceeds its allowable file size.
You can type up to 1024 characters.
Send Me a Copy
• Never appears*
• On by Default
• Off by Default
• Always On
Send a copy of the e-mail to yourself.
Text Default
5–95 (75*)
Set the quality of text on a scanned image.
Text/Photo Default
5–95 (75*)
Set the quality of text or photo on a scanned image.
Photo Default
5–95 (50*)
Set the quality of a photo on a scanned image.
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Menu item Description
Transmission Log
• Print log*
• Do Not Print Log
• Print Only For Error
Print a log for successful e-mail transmission.
Log Paper Source
Tray [x] (1*)
Specify the paper source for printing logs.
Allow Save as Shortcut
• On*
• Off
Save e-mail addresses as shortcuts.
Note: When set to Off, the Save As Shortcut button does
not appear on the e-mail Destination screen.
Reset E-mail Information After
Sending
• On*
• Off
Restore the default e-mail information after sending an e-mail.
Note: An asterisk (*) next to a value indicates the factory default setting.
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FTP
FFTTPP DDeeffaauullttss
Menu item Description
Format
• PDF (.pdf)*
• TIFF (.tif)
• JPEG (.jpg)
Specify the file format for the scanned image.
PDF Settings
• PDF Version
– 1.3
– 1.4
– 1.5*
– 1.6
– 1.7
• Archival Version
– A-1a*
– A-1b
• Secure
– Off*
– On
• Archival (PDF/A)
– Off*
– On
Set the PDF format for the scanned image.
Note: Archival Version and Archival (PDF/A) appear only if
PDF Version is set to 1.4.
Content Type
• Text
• Text/Photo*
• Photo
• Graphics
Improve the output result based on the content of the original
document.
Color
• Black and White
• Gray
• Color*
• Auto
Specify the color when scanning an image.
Resolution
• 75 dpi
• 150 dpi*
• 200 dpi
• 300 dpi
Set the resolution of the scanned image.
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Menu item Description
• 400 dpi
• 600 dpi
Darkness
1–9 (5*)
Adjust the darkness of the scanned image.
Orientation
• Portrait*
• Landscape
Specify the orientation of the original document.
Note: This menu item appears only in some printer models.
Original Size
[List of paper sizes] (Mixed Sizes*)
Set the paper size of the original document.
File Name Specify the file name of the scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Advanced Imaging
Menu item Description
Color Balance
• Cyan - Red
– -4 to 4 (0*)
• Magenta - Green
– -4 to 4 (0*)
• Yellow - Blue
– -4 to 4 (0*)
Adjust the color intensity during scanning.
Auto Color Detect
• Color Sensitivity
– 1–9 (5*)
• Area Sensitivity
– 1–9 (5*)
• FTP Bit Depth
– 1 bit*
– 8 bit
• Minimum Scan Resolution
– 75 dpi
– 150 dpi
Set the amount of color that the printer detects from the original
document.
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Menu item Description
– 200 dpi
– 300 dpi*
Contrast
• Best for content*
– 0
– 1
– 2
– 3
– 4
– 5
Specify the contrast of the output.
Background Removal
• Level
• -4 to 4 (0*)
Adjust the amount of background visible on a scanned image.
Scan Edge to Edge
• On
• Off*
Allow edge-to-edge scanning of the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Admin Controls
Menu item Description
Text Default
5–95 (75*)
Set the quality of text on a scanned image.
Text/Photo Default
5–95 (75*)
Set the quality of text or photo image on a scanned image.
Photo Default
5–95(50*)
Set the quality of a photo image on a scanned image.
Transmission Log
• Print log*
• Do Not Print Log
• Print Only For Error
Print a log for successful FTP scan transmission.
Log Paper Source
Tray [x] (1*)
Specify the paper source for printing FTP logs.
Note: An asterisk (*) next to a value indicates the factory default setting.
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USB Drive
FFllaasshh DDrriivvee SSccaann
Menu item Description
Format
• PDF (.pdf)*
• TIFF (.tif)
• JPEG (.jpg)
Specify the file format for the scanned image.
PDF Settings
• PDF Version
– 1.3
– 1.4
– 1.5*
– 1.6
– 1.7
• Archival Version
– A-1a*
– A-1b
• Secure
– Off*
– On
• Archival (PDF/A)
– Off*
– On
Set the PDF format for the scanned image.
Note: Archival Version and Archival (PDF/A) appear only if
PDF Version is set to 1.4.
Content Type
• Text
• Text/Photo*
• Photo
• Graphics
Improve the output result based on the content of the original
document.
Color
• Black and White
• Gray
• Color*
• Auto
Specify the color when scanning an image.
Resolution
• 75 dpi
• 150 dpi*
• 200 dpi
• 300 dpi
Set the resolution of the scanned image.
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Menu item Description
• 400 dpi
• 600 dpi
Darkness
1–9 (5*)
Adjust the darkness of the scanned image.
Orientation
• Portrait*
• Landscape
Specify the orientation of the original document.
Note: This menu item is available only in some printer
models.
Original Size
[List of paper sizes] (Mixed Sizes*)
Set the paper size of the original document.
File Name Specify the file name of the scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Advanced Imaging
Menu item Description
Contrast
• Best for content*
– 0
– 1
– 2
– 3
– 4
– 5
Specify the contrast of the output.
Background Removal
• Level
• -4 to 4 (0*)
Adjust the amount of background visible on a scanned image.
Scan Edge to Edge
• On
• Off*
Allow edge-to-edge scanning of the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Admin Controls
Menu item Description
Text Default
5–95 (75*)
Set the quality of text on a scanned image.
Text/Photo Default
5–95 (75*)
Set the quality of text or photo on a scanned image.
Photo Default
5–95 (50*)
Set the quality of a photo on a scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
FFllaasshh DDrriivvee PPrriinntt
Menu item Description
Number of Copies
1–9999 (1*)
Set the number of copies.
Paper Source
• Tray [x] (1*)
• Manual Paper
• Manual Envelope
Set the paper source for the print job.
Collate
• (1,1,1) (2,2,2)
• (1,2,3) (1,2,3)*
Print multiple copies in sequence.
Sides
• 1-Sided*
• 2-Sided
Specify whether to print on one side or two sides of
the paper.
Flip Style
• Long Edge*
• Short Edge
Determine which side of the paper (long edge or
short edge) is bound when performing two-sided
printing.
Note: Depending on the option selected, the
printer automatically offsets each printed
information of the page to bind the job
correctly.
Pages per Side
• Off*
• 2 pages per side
• 3 pages per side
• 4 pages per side
• 6 pages per side
Print multiple page images on one side of a sheet of
paper.
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Menu item Description
• 9 pages per side
• 12 pages per side
• 16 pages per side
Pages per Side Ordering
• Horizontal*
• Reverse Horizontal
• Reverse Vertical
• Vertical
Specify the positioning of multiple page images
when using Pages per Side.
Note: The positioning depends on the number
of page images and their page orientation.
Pages per Side Orientation
• Auto*
• Landscape
• Portrait
Specify the orientation of a multiple-page document
when using Pages per Side.
Pages per Side Border
• None*
• Solid
Print a border around each page image when using
Pages per Side.
Separator Sheets
• Off*
• Between Copies
• Between Jobs
• Between Pages
Specify whether to insert blank separator sheets
when printing.
Separator Sheet Source
Tray 1
Specify the paper source for the separator sheet.
Blank Pages
• Do Not Print*
• Print
Specify whether to print blank pages in a print job.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Network/Ports
NNeettwwoorrkk OOvveerrvviieeww
Menu item Description
Active Adapter
• Auto*
• Standard Network
• Wireless
Specify the type of the network connection.
Network Status Show the connectivity status of the printer network.
Display Network Status on Printer
• On*
• Off
Show the network status on the display.
Speed, Duplex Show the speed of the currently active network card.
IPv4 Show the IPv4 address.
All IPv6 Addresses Show all IPv6 addresses.
Reset Print Server
Start
Reset all active network connections to the printer.
Note: This setting removes all network
configuration settings.
Network Job Timeout
• Disabled
• Enabled*
Set the time before the printer cancels a network
print job.
Network Job Timeout Time Specify the timeout value (in seconds) when the
Network Job Timeout setting is enabled.
Note: This feature is available only in some
printer models.
Banner Page
• Off*
• On
Print a banner page.
Scan to PC Port Range Specify a valid port range for printers that are behind
a port blocking firewall.
Enable Network Connections
• Enable*
• Disable
Enable or disable all network connections.
Enable LLDP
• Off*
• On
Enable Link Layer Discovery Protocol (LLDP) in the
printer.
Note: An asterisk (*) next to a value indicates the factory default setting.
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WWiirreelleessss
Menu item Description
Setup On Printer Panel
• Choose Network
• Add Wi-Fi Network
– Network Name
– Network Mode
– Wireless Security Mode (Disabled*)
Determine the wireless network that the printer
connects to.
Note: This menu item appears as Wireless
Connection Setup in the Embedded Web
Server.
Wi-Fi Protected Setup
• Start Push Button Method
• Start PIN Method
Establish a wireless network and enable network
security.
• Start Push Button Method connects the printer to
a wireless network when buttons on both the
printer and the access point (wireless router) are
pressed within a given time.
• Start PIN Method connects the printer to a
wireless network when a PIN on the printer is
entered into the wireless settings of the access
point.
Compatibility
802.11b/g/n (2.4GHz)*
Specify the wireless standard for the wireless
network.
Wireless Security Mode
Disabled*
WEP
WPA2/WPA-Personal
WPA2-Personal
802.1x - RADIUS
Set the type of security for connecting the printer to
wireless devices.
WEP Authentication Mode
Auto*
Open
Shared
Set the type of Wireless Encryption Protocol (WEP)
used by the printer.
Note: This menu item appears only if Wireless
Security Mode is set to WEP.
Set WEP Key Specify a WEP password for secure wireless
connection.
Note: This menu item appears only if Wireless
Security Mode is set to WEP.
WPA2-Personal
AES*
Enable wireless security through WPA2.
Note: This menu item appears only if Wireless
Security Mode is set to WPA2-Personal.
Set PSK Set the password for secure wireless connection.
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Menu item Description
Note: This menu item appears only if Wireless
Security Mode is set to WPA2/WPA-Personal or
WPA2-Personal.
WPA2/WPA-Personal
AES*
Enable wireless security through WPA2/WPA.
Note: This menu item appears only if Wireless
Security Mode is set to WPA2/WPA-Personal.
802.1x Encryption Mode
• WPA+
• WPA2*
Enable wireless security through 802.1x standard.
Note: This menu item appears only if Wireless
Security Mode is set to 802.1x - Radius.
IPv4
• Enable DHCP
• Off
• On*
Enable Dynamic Host Configuration Protocol (DHCP).
Note: DHCP is a standard protocol that lets a
server dynamically assign an IP address and
other network configuration parameters to
each device on the network, so that they can
communicate with other IP networks.
IPv4
• Set Static IP Address
• IP Address
• Netmask
• Gateway
Set the static IP address of your printer.
IPv6
• Enable IPv6
• Off
• On*
Enable IPv6 in the printer.
IPv6
• Enable DHCPv6
• Off
• On*
Enable DHCPv6 in the printer.
IPv6
• Stateless Address Auto configuration
• Off
• On*
Set the network adapter to accept the automatic
IPv6 address configuration entries provided by a
router.
IPv6
DNS Address
Specify the DNS server address.
IPv6
Manually Assigned IPV6
Assign the IPv6 address.
Note: This menu item appears only in some
printer models.
IPv6
Manually Assigned IPV6 Router
Assign the IPv6 router address.
Note: This menu item appears only in some
printer models.
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Menu item Description
IPv6
Address Prefix
0–128 (64*)
Specify the address prefix.
IPv6
All IPv6 Addresses
Show all IPv6 addresses.
IPv6
All IPv6 Router Addresses
Show all IPv6 router addresses.
Network Address
• UAA
• LAA
View the network addresses.
PCL SmartSwitch
• On*
• Off*
Set the printer to switch automatically to PCL
emulation when a print job requires it, regardless of
the default printer language.
Note: If PCL SmartSwitch is off, then the
printer does not examine incoming data and
uses the default printer language specified in
the Setup menu.
PS SmartSwitch
• On*
• Off*
Set the printer to switch automatically to PS
emulation when a print job requires it, regardless of
the default printer language.
• This menu item appears only in some printer
models.
• If PS SmartSwitch is off, then the printer does not
examine incoming data and uses the default
printer language specified in the Setup menu.
Mac Binary PS
• Auto*
• On
• Off
Set the printer to process Macintosh binary PostScript
print jobs.
• This menu item appears only in some printer
models.
• On processes raw binary PostScript print jobs.
• Off filters print jobs using the standard protocol.
Note: An asterisk (*) next to a value indicates the factory default setting.
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WWii--FFii DDiirreecctt
Menu item Description
Enable Wi-Fi Direct
• On
• Off*
Set the printer to connect directly to Wi-Fi devices.
Wi-Fi Direct Name Specify the name of the Wi-Fi Direct network.
Wi-Fi Direct Password Set the password to authenticate and validate users
on a Wi-Fi connection.
Show Password on Setup Page
• Off
• On*
Show the Wi-Fi Direct Password on the Network
Setup Page.
Preferred Channel Number
• 1–11
• Auto*
Set the preferred channel of the Wi-Fi network.
Group Owner IP Address Specify the IP address of the group owner.
Auto-Accept Push Button Requests
• Off*
• On
Accept requests to connect to the network
automatically.
Note: Accepting clients automatically is not
secured.
Note: An asterisk (*) next to a value indicates the factory default setting.
EEtthheerrnneett
Menu item Description
Network Speed Show the speed of an active network adapter.
IPv4
• Enable DHCP
• On*
• Off
Enable Dynamic Host Configuration Protocol (DHCP).
Note: DHCP is a standard protocol that allows
a server to distribute IP addressing and
configuration information dynamically to
clients.
IPv4
• Set Static IP Address
• IP Address
• Netmask
• Gateway
Set the static IP address of your printer.
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Menu item Description
IPv6
• Enable IPv6
• Off
• On*
Enable IPv6 in the printer.
IPv6
• Enable DHCPv6
• Off
• On*
Enable DHCPv6 in the printer.
IPv6
• Stateless Address Auto configuration
• On*
• Off
Set the network adapter to accept the automatic
IPv6 address configuration entries provided by a
router.
IPv6
DNS Address
Specify the DNS server address.
IPv6
Manually Assigned IPv6 Address
Specify IP address for the IPv6 DNS Server
Note: This menu item appears only in some
printer models.
IPv6
Manually Assigned IPv6 Router
Specify the router for IPv6 network.
Note: This menu item appears only in some
printer models.
IPv6
Address Prefix
0–128 (64*)
Specify the address prefix.
IPv6
All IPv6 Addresses
Show all IPv6 addresses.
IPv6
All IPv6 Router Addresses
Show all IPv6 router addresses.
Network Address
• UAA
• LAA
Show the printer Media Access Control (MAC)
addresses: Locally Administered Address (LAA) and
Universally Administered Address (UAA).
Note: You can change the printer LAA
manually.
PCL SmartSwitch
• On*
• Off*
Set the printer to switch automatically to PCL
emulation when a print job requires it, regardless of
the default printer language.
• This menu item is available only in some printer
models.
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Menu item Description
• If PCL SmartSwitch is off, then the printer does
not examine incoming data and uses the default
printer language specified in the Setup menu.
PS SmartSwitch
• On*
• Off*
Set the printer to switch automatically to PS
emulation when a print job requires it, regardless of
the default printer language.
• This menu item is available only in some printer
models.
• If PS SmartSwitch is off, then the printer does not
examine incoming data and uses the default
printer language specified in the Setup menu.
Mac Binary PS
• Auto*
• On
• Off
Set the printer to process Macintosh binary PostScript
print jobs.
• On processes raw binary PostScript print jobs.
• Off filters print jobs using the standard protocol.
Energy Efficient Ethernet
• Auto*
• On
• Off
Reduce power consumption when the printer does
not receive data from the Ethernet network.
Note: An asterisk (*) next to a value indicates the factory default setting.
TTCCPP//IIPP
Note: This menu appears only in network printers or printers attached to print servers.
Menu item Description
Set Hostname Set the current TCP/IP host name.
Domain Name Set the domain name.
Note: This menu item is available only in
some printer models.
Allow DHCP/BOOTP to update NTP server
• On*
• Off
Allow the DHCP and BOOTP clients to update the
NTP settings of the printer.
Zero Configuration Name Specify a service name for the zero configuration
network.
Note: This menu item is available only in
some printer models.
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Menu item Description
Enable Auto IP
• On*
• Off
Assign an IP address automatically.
DNS Address Specify the current Domain Name System (DNS)
server address.
Backup DNS Specify the backup DNS server addresses.
Backup DNS 2
Backup DNS 3
Domain Search Order Specify a list of domain names to locate the printer
and its resources that reside in different domains on
the network.
Note: This menu item is available only in
some printer models.
Enable DDNS
• Off*
• On
Update the Dynamic DNS settings.
DDNS TTL Specify the current DDNS settings.
Default TTL
DDNS Refresh Time
Enable mDNS
• On*
• Off
Update multicast DNS settings.
WINS Address Specify a server address for Windows Internet Name
Service (WINS).
Enable BOOTP
• Off*
• On
Allow the BOOTP to assign a printer IP address.
MTU Specify a maximum transmission unit (MTU)
parameter for the TCP connections.
Note: The maximum limit is 1500.
Restricted Server List Specify an IP address for the TCP connections.
• This menu item appears only in the Embedded
Web Server.
• Use a comma to separate each IP address.
• You can add up to 50 IP addresses.
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Menu item Description
• This menu item is available only in some printer
models.
Restricted Server List Options
• Block All Ports*
• Block Printing Only
• Block Printing and HTTP Only
Specify how the IP addresses in the list can access
the printer functionality.
• This menu item appears only in the Embedded
Web Server.
• This menu item is available only in some printer
models.
Raw Print Port
1–65535 (9100*)
Specify a raw port number for printers connected on
a network.
Outbound Traffic Maximum Speed
• Disabled*
• Enabled
Enable the printer maximum transfer rate.
Enable TLSv1.0
• On*
• Off
Enable the TLSv1.0 protocol.
Enable TLSv1.1
• On*
• Off
Enable the TLSv1.1 protocol.
SSL Cipher List Specify the cipher algorithms to use for the SSL or
the TLS connections.
Note: An asterisk (*) next to a value indicates the factory default setting.
SSNNMMPP
Note: This menu appears only in network printers or printers that are attached to print servers.
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Menu item Description
SNMP Versions 1 and 2c
• Enabled
– Off
– On*
• Allow SNMP Set
– Off
– On*
• Enable PPM MIB
– Off
– On*
• SNMP Community
Configure Simple Network Management Protocol
(SNMP) versions 1 and 2c to install print drivers and
applications.
SNMP Version 3
• Enabled
– Off
– On*
• Context Name
• Set Read/Write Credentials
– User Name
– Authentication Password
– Privacy Password
• Set Read-only Credentials
– User Name
– Authentication Password
– Privacy Password
• Authentication Hash
– MD5
– SHA1*
• Minimum Authentication Level
– No Authentication, No Privacy
– Authentication, No Privacy
– Authentication, Privacy*
• Privacy Algorithm
– DES
– AES-128*
Configure SNMP version 3 to install and update the
printer security.
Note: An asterisk (*) next to a value indicates the factory default setting.
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IIPPSSeecc
Note: This menu appears only in network printers or printers that are attached to print servers.
Menu item Description
Enable IPSec
• Off*
• On
Enable Internet Protocol Security (IPSec).
Base Configuration
• Default*
• Compatibility
• Secure
Set the IPSec base configuration.
Note: This menu item appears only when
Enable IPSec is set to On.
DH (Diffie-Hellman) Group Proposal
• modp2048 (14)*
• modp3072 (15)
• modp4096 (16)
• modp6144 (17)
Set the IPSec encryption.
Note: This menu item appears only when
Base Configuration is set to Compatibility.
Proposed Encryption Method
• AES*
• 3DES
Specify an encryption method.
Note: This menu item appears only when
Base Configuration is set to Compatibility.
Proposed Authentication Method
• SHA256*
• SHA512
• SHA1
Specify an authentication method.
Note: This menu item appears only when
Base Configuration is set to Compatibility.
IKE SA Lifetime (Hours)
• -1
• -2
• -4
• -8
• -24
Specify the IKE SA expiry period.
Note: This menu item appears only when
Base Configuration is set to Secure.
IPSec SA Lifetime (Hours)
• -1
• -2
• -4
• -8
• -24
Specify the IPSec SA expiry period.
Note: This menu item appears only when
Base Configuration is set to Secure.
IPSec Device Certificate
default
Specify an IPSec certificate.
Note: This menu item appears only when
Base Configuration is set to Compatibility or
Secure.
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Menu item Description
Pre-Shared Key Authenticated Connections
• Host [x]
• Address
• Key
Configure the authenticated connections of the
printer.
Note: This menu item appears only when
Enable IPSec is set to On.
Certificate Authenticated Connections
• Host [x] Address[/subnet]
• Address[/subnet]
Note: An asterisk (*) next to a value indicates the factory default setting.
880022..11xx
Note: This menu appears only in network printers or printers that are attached to print servers.
Menu item Description
Active
• Off*
• On
Let the printer join networks that require
authentication before allowing access.
Note: An asterisk (*) next to a value indicates the factory default setting.
LLPPDD CCoonnffiigguurraattiioonn
Note: This menu appears only in network printers or printers that are attached to print servers.
Menu item Description
LPD Timeout
0–65535 seconds (90*)
Set the time-out value to stop the Line Printer
Daemon (LPD) server from waiting indefinitely for
hung or invalid print jobs.
LPD Banner Page
• Off*
• On
Print a banner page for all LPD print jobs.
Note: A banner page is the first page of a
print job used as a separator of print jobs and
to identify the originator of the print job
request.
LPD Trailer Page
• Off*
• On
Print a trailer page for all LPD print jobs.
Note: A trailer page is the last page of a print
job.
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Menu item Description
LPD Carriage Return Conversion
• Off*
• On
Enable carriage return conversion.
Note: Carriage return is a mechanism that
commands the printer to move the position of
the cursor to the first position on the same
line.
Note: An asterisk (*) next to a value indicates the factory default setting.
HHTTTTPP//FFTTPP SSeettttiinnggss
Note: This menu appears only in network printers or printers that are attached to print servers.
Menu item Description
Enable HTTP Server
• Off
• On*
Access the Embedded Web Server to monitor and
manage the printer.
Enable HTTPS
• Off*
• On
Configure the Hypertext Transfer Protocol Secure
(HTTPS) settings.
Force HTTPS Connections
• Off
• On*
Force the printer to use the HTTPS connections.
Enable FTP/TFTP
• Off
• On*
Send files using FTP.
HTTP Proxy IP Address Configure the HTTP and FTP server settings.
Note: This feature is available only in some
printer models.
FTP Proxy IP Address
HTTP Default IP Port
1–65535 (80*)
HTTPS Device Certificate
FTP Default IP Port
1–65535 (21*)
Timeout for HTTP/FTP Requests
1–299 (30*)
Specify the amount of time before the server
connection stops.
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Menu item Description
Retries for HTTP/FTP Requests
1–299 (3*)
Set the number of retries to connect to the HTTP/FTP
server.
Note: An asterisk (*) next to a value indicates the factory default setting.
UUSSBB
Menu item Description
PCL SmartSwitch
• Off
• On*
Set the printer to switch to PCL emulation when a
print job received through a USB port requires it,
regardless of the default printer language.
Note: If PCL SmartSwitch is off, then the
printer does not examine incoming data and
uses the default printer language specified in
the Setup menu.
PS SmartSwitch
• Off
• On*
Set the printer to switch to PS emulation when a
print job received through a USB port requires it,
regardless of the default printer language.
Note: If PCL SmartSwitch is off, then the
printer does not examine incoming data and
uses the default printer language specified in
the Setup menu.
Enable USB Port
• Enable*
• Disable
Enable the standard USB port.
MAC Binary PS
• Auto
• On*
• Off
Set the printer to process Macintosh binary PostScript
print jobs.
• This menu item appears only in some printer
models.
• On processes raw binary PostScript print jobs.
• Off filters print jobs using the standard protocol.
Note: An asterisk (*) next to a value indicates the factory default setting.
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RReessttrriicctt eexxtteerrnnaall nneettwwoorrkk aacccceessss
Menu item Description
Restrict external network access
• Off*
• On
Restrict access to network sites.
External network address Specify the network addresses with restricted access.
E-mail address for notification Specify an e-mail address to send a notification of
logged events.
Ping frequency
1–300 (10*)
Specify the network query interval in seconds.
Subject Specify the subject and message of the notification
e-mail.
Message
Note: An asterisk (*) next to a value indicates the factory default setting.
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Menu item Description
Manage Permissions
• Function Access
– Manage Shortcuts
– Create Profiles
– Flash Drive Print
– Flash Drive Scan
– Copy Function
– E-mail Function
– Fax Function
– FTP Function
– Release Held Faxes
– Held Jobs Access
– User Profiles
– Cancel Jobs at the Device
– Change Language
– Internet Printing Protocol (IPP)
– Initiate Scans Remotely
– B/W Print
– Network Folder - Scan
Control access to the printer functions.
Note: Flash Drive Print and Flash Drive Scan
are available only in some printer models.
Manage Permissions
• Administrative Menus
– Security Menu
– Network/Ports Menu
– Paper Menu
– Reports Menu
– Function Configuration Menus
– Supplies Menu
– SE Menu
– Device Menu
Control access to the printer menus.
Manage Permissions
• Device Management
– Remote Management
– Firmware Updates
– Embedded Web Server Access
– Import / Export All Settings
– Out of Service Erase
Control access to the printer management options.
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LLooccaall AAccccoouunnttss
Menu item Description
Add User
• User Name/Password
• User Name
• Password
• PIN
Create local accounts to manage access to the
printer functions.
Manage Groups/Permissions
• Add Group
– Import Access Controls
– Function Access
– Administrative Menus
– Device Management
• All Users
– Import Access Controls
– Function Access
– Administrative Menus
– Device Management
• Admin
– Function Access
– Administrative Menus
– Device Management
Control group or user access to the printer functions,
applications, and security settings.
CCeerrttiiffiiccaattee MMaannaaggeemmeenntt
Menu item Menu item
Configure Certificate Defaults
• Common Name
• Organization Name
• Unit Name
• Country/Region
• Province Name
• City Name
• Subject Alternate Name
Set the default values for generated certificates.
Device Certificates Generate, delete, or view device certificates.
Manage CA Certificates Load, delete, or view Certificate Authority (CA)
certificates.
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SScchheedduullee UUSSBB DDeevviicceess
Menu item Description
Schedules
Add New Schedule
Schedule access to the front USB port.
LLooggiinn RReessttrriiccttiioonnss
Menu item Description
Login failures
1–10 (3*)
Specify the number of failed login attempts before
the user gets locked out.
Failure time frame
1–60 minutes (5*)
Specify the time frame between failed login attempts
before the user gets locked out.
Lockout time
1–60 minutes (5*)
Specify the lockout duration.
Web Login Timeout
1–120 minutes (10*)
Specify the delay for a remote login before the user is
logged off automatically.
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Menu item Description
Stored in onboard memory
• Off*
• On
Delete all files stored on the printer memory.
Note: An asterisk (*) next to a value indicates the factory default setting.
MMiisscceellllaanneeoouuss
Menu item Description
Print Permission
• Off*
• On
Allow the user to print.
Default Print Permission Login Shows the default permission used for the user to
print.
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Menu item Description
Note: This setting shows only when one or
more Login Methods are created.
Security Reset Jumper
• Enable “Guest” access*
• No Effect
Specify user access to the printer.
• The jumper is located beside a lock icon on the
controller board.
• Enable “Guest” access gives anyone access to all
aspects of the printer.
• No Effect may make access to the printer
impossible when the required security information
is unavailable.
Minimum Password Length
0–32
Specify the password length.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Reports
MMeennuu SSeettttiinnggss PPaaggee
Menu item Description
Menu Settings Page Print a report that contains the printer menus.
DDeevviiccee
Menu item Description
Device Information Print a report that contains information about the
printer.
Device Statistics Print a report about printer usage and supply status.
Profile List Print a list of profiles that are stored in the printer.
Asset Report Print a report that contains the printer serial number
and model name.
PPrriinntt
Menu item Description
Print Fonts : PCL Fonts Print samples and information about the fonts that
are available in each printer language.
SShhoorrttccuuttss
Menu item Description
All Shortcuts Print a report that lists the shortcuts that are stored
in the printer.
Fax Shortcuts
Copy Shortcuts
E-mail Shortcuts
FTP Shortcuts
Network Folder Shortcuts
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FFaaxx
Menu item Description
Fax Job Log Print a report about the last 200 completed fax jobs.
Note: This menu item appears only when
Enable Job Log is set to On.
Fax Call Log Print a report about the last 100 attempted, received,
and blocked calls.
Note: This menu item appears only when
Enable Job Log is set to On.
NNeettwwoorrkk
Menu item Description
Network Setup Page Print a page that shows the configured network and
wireless settings on the printer.
Note: This menu item appears only in network
printers or printers connected to print servers.
Wi-Fi Direct Connected Clients Print a page that shows the list of devices that are
connected to the printer using Wi-Fi Direct.
Note: This menu item appears only when
Enable Wi-Fi Direct is set to On.
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11
Maintain the Printer
This chapter contains:
• Checking the Status of Supplies ............................................................................................... 186
• Configuring Supply Notifications.............................................................................................. 187
• Setting up e-mail alerts ............................................................................................................ 188
• Viewing reports........................................................................................................................ 189
• Ordering Supplies..................................................................................................................... 190
• Replacing Supplies ................................................................................................................... 191
• Cleaning printer parts .............................................................................................................. 196
• Saving energy and paper ......................................................................................................... 199
• Moving the Printer to Another Location.................................................................................... 200
Checking the Status of Supplies
1. From the control panel, navigate to: Settings > Reports > Device > Device Statistics
For non-touch-screen printer models, press OK to select each menu to navigate through the
settings.
2. From the Supply Information section of the pages printed, check the status of supplies.
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Configuring Supply Notifications
1. Open a web browser, and then type the printer IP address in the address field.
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2. Select an option:
• If your printer has a control panel, click Settings > OK > Device > OK > Notifications > OK
• If your printer has a touch screen, click Settings > Device > Notifications.
3. From the Supplies menu, click Custom Supply Notifications.
4. Select a notification for each supply item.
5. Apply the changes.
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Setting up e-mail alerts
Configure the printer to send e-mail alerts when supplies are low, when paper must be changed or
added, or when there is a paper jam.
1. Open a web browser, and then type the printer IP address in the address field.
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2. Click Settings >Device >Notifications >E-mail Alert Setup, and then configure the settings.
Note: For more information on SMTP settings, contact your e-mail provider.
3. Click Setup E-mail Lists and Alerts, and then configure the settings.
4. Apply the changes.
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Ordering Supplies
To view and order supplies for your printer, go to https://www.xerox.com/supplies, then enter your
product in the search field.
Note: All life estimates for printer supplies assume printing on letter or A4-size plain paper.
Warning: Failure to maintain optimum printer performance or to replace supplies can cause
damage to your printer.
UUssiinngg GGeennuuiinnee XXeerrooxx SSuupppplliieess
Your Xerox printer is designed to function best with genuine Xerox supplies. Use of third-party
supplies can affect the performance, reliability, or life of the printer and its imaging components. It
can also affect warranty coverage. Damage caused by the use of third-party supplies is not covered
by the warranty.
All life indicators are designed to function with Xerox supplies and can deliver unpredictable results if
third-party supplies are used. Imaging component usage beyond the intended life can damage your
Xerox printer or associated components.
Warning: Supplies without Return Program agreement terms can be reset and remanufactured.
However, the manufacturer’s warranty does not cover any damage caused by non-genuine
supplies. Resetting counters on the supply without proper remanufacturing can cause damage
to your printer. After resetting the supply counter, your printer may display an error indicating
the presence of the reset item.
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Replacing Supplies
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1. Open the front door.
Warning: To prevent damage from electrostatic discharge, touch any exposed metal frame of
the printer before accessing or touching interior areas of the printer.
2. Remove the imaging unit.
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7. Insert the new toner cartridge into the imaging unit.
8. Insert the imaging unit.
9. Close the door.
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1. Open the front door.
Warning: To prevent damage from electrostatic discharge, touch any exposed metal frame of
the printer before accessing or touching interior areas of the printer.
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2. Remove the used imaging unit.
3. Remove the toner cartridge from the used imaging unit.
4. Unpack the new imaging unit, and then insert the toner cartridge.
Warning: Do not expose the imaging unit to direct light for more than 10 minutes. Extended
exposure to light may cause print quality problems.
Warning: Do not touch the photoconductor drum. Doing so may affect the quality of future
print jobs.
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Cleaning printer parts
CClleeaanniinngg tthhee pprriinntteerr
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior
of the printer, unplug the power cord from the electrical outlet and disconnect all cables from
the printer before proceeding.
• Perform this task after every few months.
• Damage to the printer caused by improper handling is not covered by the printer warranty.
1. Turn off the printer, and then unplug the power cord from the electrical outlet.
2. Remove paper from the standard output tray.
3. Remove any dust, lint, and pieces of paper around the printer using a soft brush or vacuum.
4. Wipe the outside of the printer with a damp, soft, lint-free cloth.
• Do not use household cleaners or detergents, as they may damage the finish of the printer.
• Make sure that all areas of the printer are dry after cleaning.
5. Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the
power cord to an appropriately rated and properly grounded electrical outlet that is near the
product and easily accessible.
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CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of
the printer, unplug the power cord from the electrical outlet and disconnect all cables from the
printer before proceeding.
1. Turn off the printer, and then unplug the power cord from the electrical outlet.
2. Using a damp, soft, lint-free cloth, wipe the touch screen.
• Do not use household cleaners or detergents, as they may damage the touch screen.
• Make sure that the touch screen is dry after cleaning.
3. Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the
power cord to an appropriately rated and properly grounded electrical outlet that is near the
product and easily accessible.
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Saving energy and paper
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SSlleeeepp MMooddee
1. From the control panel, navigate to Settings > Device > Power Management > Timeouts >
Sleep Mode.
For printers that use a control panel, press the OK button after selecting each menu option.
2. Enter the amount of time that the printer stays idle before it enters Sleep mode.
HHiibbeerrnnaattee MMooddee
1. From the control panel, navigate to Settings > Device > Power Management > Timeouts >
Hibernate Timeout
For printers that use a control panel, press the OK button after selecting each menu option.
2. Select the amount of time before the printer enters Hibernate mode.
• Make sure to wake the printer from Hibernate mode before sending a print job.
• To wake the printer from Hibernate mode, press the power button.
• The Embedded Web Server is disabled when the printer is in Hibernate mode.
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Note: This setting is available only in some printer models.
1. From the home screen, touch Settings >Device >Preferences.
2. In the Screen Brightness menu, adjust the setting.
CCoonnsseerrvviinngg ssuupppplliieess
• Print on both sides of the paper.
Note: Two-sided printing is the default setting in the print driver.
• Print multiple pages on a single sheet of paper.
• Use the preview feature to see how the document looks like before printing it.
• Print one copy of the document to check its content and format for accuracy.
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Moving the Printer to Another Location
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20kg (44lb), then it may
require two or more people to lift it safely.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the
power cord provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid
personal injury or printer damage:
• Make sure that all doors and trays are closed.
• Turn off the printer, and then unplug the power cord from the electrical outlet.
• Disconnect all cords and cables from the printer.
• If the printer has separate floor-standing optional trays or output options attached to it, then
disconnect them before moving the printer.
• If the printer has a caster base, then carefully roll it to the new location. Use caution when
passing over thresholds and breaks in flooring.
• If the printer does not have a caster base but is configured with optional trays or output options,
then remove the output options and lift the printer off the trays. Do not try to lift the printer and
any options at the same time.
• Always use the handholds on the printer to lift it.
• Any cart used to move the printer must have a surface able to support the full footprint of the
printer.
• Any cart used to move the hardware options must have a surface able to support the dimensions
of the options.
• Keep the printer in an upright position.
• Avoid severe jarring movements.
• Make sure that your fingers are not under the printer when you set it down.
• Make sure that there is adequate clearance around the printer.
Note: Damage to the printer caused by improper moving is not covered by the printer
warranty.
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12
Troubleshoot a problem
This chapter contains:
• Print quality problems .............................................................................................................. 202
• Printing problems..................................................................................................................... 203
• The printer is not responding ................................................................................................... 241
• Unable to read flash drive........................................................................................................ 243
• Enabling the USB port.............................................................................................................. 244
• Network connection problems .................................................................................................. 245
• Issues with supplies.................................................................................................................. 248
• Clearing Jams .......................................................................................................................... 250
• Paper feed problems ................................................................................................................ 261
• E-mailing problems .................................................................................................................. 265
• Faxing problems....................................................................................................................... 266
• Scanning problems................................................................................................................... 271
• Contacting Customer Support .................................................................................................. 280
Print quality problems
Find the image that resembles the print quality problem you are having, and then click the link below
it to read problem-solving steps.
•Blank or White Pages
•Dark Print
•Fine lines are not printed correctly
•Folded or wrinkled paper
•Gray Background
•Horizontal light bands
•Incorrect margins
•Light print
•Mottled print and dots
•Paper curl
•Print crooked or skewed
•Repeating defects
•Solid black pages
•Text or images cut off
•Toner easily rubs off
•Vertical dark bands
•Vertical dark lines or streaks
•Vertical dark streaks with print missing
•Vertical white lines
•Vertical light bands
202 Xerox®B225/B235 Multifunction Printer
User Guide
Troubleshoot a problem
Printing problems
PPrriinntt qquuaalliittyy iiss ppoooorr
BBllaannkk oorr WWhhiittee PPaaggeess
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel,
navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen
printer models, press OK to navigate through the settings.
Action Yes No
Step 1
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the cartridge is not supported,
then install a supported one.
b. Print the document.
Is the printer printing blank or
white pages?
Go to step 2. The problem is solved.
Step 2
a. Remove the imaging unit.
Do not expose the imaging unit
to direct light for more than 10
minutes. Extended exposure to
light may cause print quality
problems.
Do not touch the
photoconductor drum under the
imaging unit. Doing so may
affect the quality of future print
jobs.
b. Check the imaging unit for signs
of damage.
Go to step 3. The problem is solved.
Xerox®B225/B235 Multifunction Printer
User Guide
203
Troubleshoot a problem
Action Yes No
Make sure that the
photoconductor drum contact is
not bent or out of place.
c. Firmly shake the imaging unit to
redistribute the toner.
d. Insert the imaging unit.
e. Print the document.
Is the printer printing blank or
white pages?
Step 3
Replace the toner cartridge.
Is the printer printing blank or
white pages?
Go to step 4. The problem is solved.
Step 4
Replace the imaging unit.
Is the printer printing blank or
white pages?
Refer to Contacting Customer
Support.
The problem is solved.
DDaarrkk PPrriinntt
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel,
navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen
printer models, press OK to navigate through the settings.
204 Xerox®B225/B235 Multifunction Printer
User Guide
Troubleshoot a problem
Action Yes No
Step 1
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the cartridge is not
supported, then install a
supported one.
b. Print the document.
Is the print dark?
Go to step 2. The problem is solved.
Step 2
a. Turn off the printer, wait for
about 10 seconds, and then
turn on the printer.
b. Reduce toner darkness.
From the control panel,
navigate to:
Settings >Print >Quality >
Toner Darkness
c. Print the document.
Is the print dark?
Go to step 3. The problem is solved.
Step 3
a. Depending on your operating
system, specify the paper type
from the Printing Preferences
or Print dialog.
• Make sure that the setting
matches the paper loaded.
• You can also change the
setting on the printer
control panel. Navigate to
Settings >Paper >Tray
Configuration >Paper
Size/Type.
b. Print the document.
Is the print dark?
Go to step 4. The problem is solved.
Step 4
Check if the paper has texture or
rough finishes.
Are you printing on textured or
rough paper?
Go to step 5. Go to step 6.
Xerox®B225/B235 Multifunction Printer
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205
Troubleshoot a problem
Action Yes No
Step 5
a. Replace textured paper with
plain paper.
b. Print the document.
Is the print dark?
Go to step 6. The problem is solved.
Step 6
a. Load paper from a fresh
package.
Paper absorbs moisture due to
high humidity. Store paper in
its original wrapper until you
are ready to use it.
b. Print the document.
Is the print dark?
Go to step 7. The problem is solved.
Step 7
a. Remove, and then insert the
imaging unit.
Do not expose the imaging
unit to direct light for more
than 10 minutes. Extended
exposure to light may cause
print quality problems.
Do not touch the
photoconductor drum under
the imaging unit. Doing so
may affect the quality of
future print jobs.
b. Print the document.
Is the print dark?
Go to step 8. The problem is solved.
Step 8
a. Replace the imaging unit.
b. Print the document.
Is the print dark?
Refer to Contacting Customer
Support.
The problem is solved.
206 Xerox®B225/B235 Multifunction Printer
User Guide
Troubleshoot a problem
FFiinnee lliinneess aarree nnoott pprriinntteedd ccoorrrreeccttllyy
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel,
navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen
printer models, press OK to navigate through the settings.
Action Yes No
Step 1
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the cartridge is not
supported, then install a
supported one.
b. Print the document.
Are fine lines not printed correctly?
Go to step 2. The problem is solved.
Step 2
a. Increase toner darkness.
From the control panel,
navigate to: Settings >Print >
Quality >Toner Darkness
b. Print the document.
Are fine lines not printed correctly?
Refer to Contacting Customer
Support.
The problem is solved.
Xerox®B225/B235 Multifunction Printer
User Guide
207
Troubleshoot a problem
FFoollddeedd oorr wwrriinnkklleedd ppaappeerr
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel,
navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen
printer models, press OK to navigate through the settings.
208 Xerox®B225/B235 Multifunction Printer
User Guide
Troubleshoot a problem
Action Yes No
Step 1
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the cartridge is not
supported, then install a
supported one.
b. Print the document.
Is the paper folded or wrinkled?
Go to step 2. The problem is solved.
Step 2
a. Load paper from a fresh
package.
Paper absorbs moisture due to
high humidity. Store paper in
its original wrapper until you
are ready to use it.
b. Print the document.
Is the paper folded or wrinkled?
Go to step 3. The problem is solved.
Step 3
a. Depending on your operating
system, specify the paper type
from the Printing Preferences
or Print dialog.
• Make sure that the setting
matches the paper loaded.
• You can also change the
setting from the printer
control panel. Navigate to
Settings >Paper >Tray
Configuration >Paper
Size/Type.
b. Print the document.
Is the paper folded or wrinkled?
Refer to Contacting Customer
Support.
The problem is solved.
Xerox®B225/B235 Multifunction Printer
User Guide
209
Troubleshoot a problem
GGrraayy BBaacckkggrroouunndd
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel,
navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen
printer models, press OK to navigate through the settings.
Action Yes No
Step 1
a. Turn off the printer, wait for 10
seconds, and then turn on the
printer.
b. Decrease toner darkness.
From the control panel,
navigate to: Settings >Print >
Quality >Toner Darkness
c. Print the document.
Does gray background appear on
prints?
Go to step 2. The problem is solved.
Step 2
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the toner cartridge is not
supported, then install a
supported one.
b. Print the document.
Does gray background appear on
prints?
Go to step 3. The problem is solved.
Step 3
a. Depending on your operating
system, specify the paper type
from the Printing Preferences
or Print dialog.
• Make sure that the setting
matches the paper loaded.
Go to step 4. The problem is solved.
210 Xerox®B225/B235 Multifunction Printer
User Guide
Troubleshoot a problem
Action Yes No
• You can also change the
setting from the printer
control panel. Navigate to
Settings >Paper >Tray
Configuration >Paper
Size/Type.
b. Print the document.
Does gray background appear on
prints?
Step 4
a. Remove, and then insert the
imaging unit.
Do not expose the imaging
unit to direct light for more
than 10 minutes. Extended
exposure to light may cause
print quality problems.
Do not touch the
photoconductor drum under
the imaging unit. Doing so
may affect the quality of
future print jobs.
b. Print the document.
Does gray background appear on
prints?
Go to step 5. The problem is solved.
Step 5
a. Update the printer firmware.
For more information, see
Updating Firmware.
b. Print the document.
Does gray background appear on
prints?
Go to step 6. The problem is solved.
Step 6
a. Replace the imaging unit.
b. Print the document.
Does gray background appear on
prints?
Refer to Contacting Customer
Support.
The problem is solved.
Xerox®B225/B235 Multifunction Printer
User Guide
211
Troubleshoot a problem
IInnccoorrrreecctt mmaarrggiinnss
Action Yes No
Step 1
a. Adjust the paper guides to the
correct position for the paper
loaded.
b. Print the document.
Are the margins correct?
The problem is solved. Go to step 2.
Step 2
a. Set the paper size.
From the control panel,
navigate to: Settings >Paper >
Tray Configuration >Paper
Size/Type
b. Print the document.
Are the margins correct?
The problem is solved. Go to step 3.
Step 3
a. Depending on your operating
system, specify the paper size
from the Printing Preferences
or Print dialog.
Make sure that the setting
matches the paper loaded.
b. Print the document.
Are the margins correct?
The problem is solved. Refer to Contacting Customer
Support.
212 Xerox®B225/B235 Multifunction Printer
User Guide
Troubleshoot a problem
LLiigghhtt pprriinntt
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel,
navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen
printer models, press OK to navigate through the settings.
Action Yes No
Step 1
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the cartridge is not
supported, then install a
supported one.
b. Print the document.
Is the print light?
Go to step 2. The problem is solved.
Step 2
a. Turn off the printer, wait for
about 10 seconds, and then
turn on the printer.
b. Increase toner darkness.
From the control panel,
navigate to: Settings >Print >
Quality >Toner Darkness
c. Print the document.
Is the print light?
Go to step 3. The problem is solved.
Step 3
a. Depending on your operating
system, specify the paper type
from the Printing Preferences
or Print dialog.
• Make sure that the setting
matches the paper loaded.
Go to step 4. The problem is solved.
Xerox®B225/B235 Multifunction Printer
User Guide
213
Troubleshoot a problem
Action Yes No
• You can also change the
setting on the printer
control panel. Navigate to
Settings >Paper >Tray
Configuration >Paper
Size/Type.
b. Print the document.
Is the print light?
Step 4
a. Depending on your operating
system, specify the print
resolution from the Printing
Preferences or Print dialog.
b. Set the resolution to 600 dpi.
c. Print the document.
Is the print light?
Go to step 5. The problem is solved.
Step 5
a. Remove the imaging unit.
Do not expose the imaging
unit to direct light for more
than 10 minutes. Extended
exposure to light can cause
print quality problems.
Do not touch the
photoconductor drum under
the imaging unit. Doing so
may affect the quality of
future print jobs.
b. Firmly shake the imaging unit
to redistribute the toner.
c. Insert the imaging unit.
d. Turn off the printer, wait for 10
seconds, and then turn on the
printer.
e. Print the document.
Is the print light?
Go to step 6. The problem is solved.
214 Xerox®B225/B235 Multifunction Printer
User Guide
Troubleshoot a problem
Action Yes No
Step 6
a. Check the status of the toner
cartridge.
From the control panel,
navigate to: Settings >
Reports >Device >Device
Statistics
b. From the Supply Information
section of the pages printed,
check the status of the toner
cartridge.
Is the toner cartridge near end of
life?
Go to step 7. Refer to Contacting Customer
Support.
Step 7
a. Replace the toner cartridge.
b. Print the document.
Is the print light?
Refer to Contacting Customer
Support.
The problem is solved.
MMoottttlleedd pprriinntt aanndd ddoottss
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel,
navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen
printer models, press OK to navigate through the settings.
Xerox®B225/B235 Multifunction Printer
User Guide
215
Troubleshoot a problem
Action Yes No
Step 1
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the cartridge is not
supported, then install a
supported one.
b. Print the document.
Is the print mottled?
Go to step 2. The problem is solved.
Step 2
Check the printer for leaked toner
contamination.
Is the printer free of leaked toner?
Go to step 3. Refer to Contacting Customer
Support.
Step 3
a. Check the status of the
imaging unit.
From the control panel,
navigate to: Settings >
Reports >Device >Device
Statistics
b. From the Supply Information
section of the pages printed,
check the status of the
imaging unit.
Is the imaging unit near end of
life?
Go to step 4. Contact Contacting Customer
Support.
Step 4
a. Replace the imaging unit.
b. Print the document.
Is the print mottled?
Contact Contacting Customer
Support.
The problem is solved.
216 Xerox®B225/B235 Multifunction Printer
User Guide
Troubleshoot a problem
PPaappeerr ccuurrll
Action Yes No
Step 1
a. Check if the paper loaded is
supported.
If paper is not supported, then
load a supported paper.
b. Print the document.
Is the paper curled?
Go to step 2. The problem is solved.
Step 2
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the cartridge is not
supported, then install a
supported one.
b. Print the document.
Is the paper curled?
Go to step 3. The problem is solved.
Step 3
a. Adjust the guides in the tray to
the correct position for the
paper loaded.
b. Print the document.
Is the paper curled?
Go to step 4. The problem is solved.
Step 4
a. Depending on your operating
system, specify the paper size
and paper type from the
Printing Preferences or Print
dialog.
Go to step 5. The problem is solved.
Xerox®B225/B235 Multifunction Printer
User Guide
217
Troubleshoot a problem
Action Yes No
• Make sure that the settings
match the paper loaded.
• You can also change the
setting on the printer
control panel. Navigate to
Settings >Paper >Tray
Configuration >Paper
Size/Type. For non-touch-
screen printer models, press
to navigate through
the settings.
b. Print the document.
Is the paper curled?
Step 5
a. Remove paper, flip it over, and
then reload paper.
b. Print the document.
Is the paper curled?
Go to step 6. The problem is solved.
Step 6
a. Load paper from a fresh
package.
Paper absorbs moisture due to
high humidity. Store paper in
its original wrapper until you
are ready to use it.
b. Print the document.
Is the paper curled?
Refer to Contacting Customer
Support.
The problem is solved.
PPrriinntt ccrrooookkeedd oorr sskkeewweedd
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel,
navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen
printer models, press OK to navigate through the settings.
218 Xerox®B225/B235 Multifunction Printer
User Guide
Troubleshoot a problem
Action Yes No
Step 1
a. Adjust the guides in the tray to
the correct position for the
paper loaded.
b. Print the document.
Is the print crooked or skewed?
Go to step 2. The problem is solved.
Step 2
a. Load paper from a fresh
package.
Paper absorbs moisture due to
high humidity. Store paper in
its original wrapper until you
are ready to use it.
b. Print the document.
Is the print crooked or skewed?
Go to step 3. The problem is solved.
Step 3
a. Check if the paper loaded is
supported.
If paper is not supported, then
load a supported paper.
b. Print the document.
Is the print crooked or skewed?
Refer to Contacting Customer
Support.
The problem is solved.
Step 4
a. For two-sided printing, check if
the paper size setting in the
duplex unit is set correctly.
Letter, legal, Oficio, or folio
must be set to Letter.
b. Print the document.
Is the print crooked or skewed?
Refer to Contacting Customer
Support.
The problem is solved.
Xerox®B225/B235 Multifunction Printer
User Guide
219
Troubleshoot a problem
SSoolliidd bbllaacckk ppaaggeess
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel,
navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen
printer models, press OK to navigate through the settings.
Action Yes No
Step 1
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the toner cartridge is not
supported, then install a
supported one.
b. Print the document.
Is the printer printing solid black
pages?
Go to step 2. The problem is solved.
Step 2
a. Remove, and then insert the
imaging unit.
Do not expose the imaging
unit to direct light for more
than 10 minutes. Extended
exposure to light may cause
print quality problems.
Do not touch the
photoconductor drum under
the imaging unit. Doing so
may affect the quality of
future print jobs.
b. Print the document.
Is the printer printing solid black
pages?
Go to step 3. The problem is solved.
220 Xerox®B225/B235 Multifunction Printer
User Guide
Troubleshoot a problem
Action Yes No
Step 3
Check the imaging unit for signs of
damage.
Make sure that the
photoconductor drum contact is
not bent or out of place.
Is the imaging unit free from
damage?
Refer to Contacting Customer
Support.
Go to step 4.
Step 4
a. Replace the imaging unit.
b. Print the document.
Is the printer printing solid black
pages?
Contact Contacting Customer
Support.
The problem is solved.
TTeexxtt oorr iimmaaggeess ccuutt ooffff
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel,
navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen
printer models, press OK to navigate through the settings.
Xerox®B225/B235 Multifunction Printer
User Guide
221
Troubleshoot a problem
Action Yes No
Step 1
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the toner cartridge is not
supported, then install a
supported one.
b. Print the document.
Are text or images cut off?
Go to step 2. The problem is solved.
Step 2
a. Remove, and then insert the
imaging unit.
Do not expose the imaging
unit to direct light for more
than 10 minutes. Extended
exposure to light may cause
print quality problems.
Do not touch the
photoconductor drum under
the imaging unit. Doing so
may affect the quality of
future print jobs.
b. Print the document.
Are text or images cut off?
Go to step 3. The problem is solved.
Step 3
a. Replace the imaging unit.
b. Print the document.
Are text or images cut off?
Refer to Contacting Customer
Support.
The problem is solved.
222 Xerox®B225/B235 Multifunction Printer
User Guide
Troubleshoot a problem
TToonneerr eeaassiillyy rruubbss ooffff
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel,
navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen
printer models, press OK to navigate through the settings.
Action Yes No
Step 1
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the toner cartridge is not
supported, then install a
supported one.
b. Print the document.
Does toner easily rub off?
Go to step 2. The problem is solved.
Step 2
a. Depending on your operating
system, specify the paper type
from the Printing Preferences
or Print dialog.
• Make sure that the setting
matches the paper loaded.
• You can also change the
setting on the printer
control panel. Navigate to
Settings >Paper >Tray
Configuration >Paper
Size/Type.
b. Print the document.
Does toner easily rub off?
Refer to Contacting Customer
Support.
The problem is solved.
Xerox®B225/B235 Multifunction Printer
User Guide
223
Troubleshoot a problem
HHoorriizzoonnttaall lliigghhtt bbaannddss
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel,
navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen
printer models, press OK to navigate through the settings.
224 Xerox®B225/B235 Multifunction Printer
User Guide
Troubleshoot a problem
Action Yes No
Step 1
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the cartridge is not
supported, then install a
supported one.
b. Print the document.
Do horizontal light bands appear
on prints?
Go to step 2. The problem is solved.
Step 2
a. Remove, and then insert the
imaging unit.
Do not expose the imaging
unit to direct light for more
than 10 minutes. Extended
exposure to light may cause
print quality problems.
Do not touch the
photoconductor drum under
the imaging unit. Doing so
may affect the quality of
future print jobs.
b. Print the document.
Do horizontal light bands appear
on prints?
Go to step 3. The problem is solved.
Step 3
a. Replace the imaging unit.
b. Print the document.
Do horizontal light bands appear
on prints?
Refer to Contacting Customer
Support.
The problem is solved.
Xerox®B225/B235 Multifunction Printer
User Guide
225
Troubleshoot a problem
VVeerrttiiccaall lliigghhtt bbaannddss
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel,
navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen
printer models, press OK to navigate through the settings.
226 Xerox®B225/B235 Multifunction Printer
User Guide
Troubleshoot a problem
Action Yes No
Step 1
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the cartridge is not
supported, then install a
supported one.
b. Print the document.
Do vertical light bands appear on
prints?
Go to step 2. The problem is solved.
Step 2
a. Check the status of the toner
cartridge.
From the control panel,
navigate to: Settings >
Reports >Device >Device
Statistics
b. From the Supply Information
section of the pages printed,
check the status of the toner
cartridge.
Do vertical light bands appear on
prints?
Go to step 3. The problem is solved.
Step 3
a. Replace the toner cartridge.
b. Print the document.
Do vertical light bands appear on
prints?
Refer to Contacting Customer
Support.
The problem is solved.
Xerox®B225/B235 Multifunction Printer
User Guide
227
Troubleshoot a problem
VVeerrttiiccaall wwhhiittee lliinneess
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel,
navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen
printer models, press OK to navigate through the settings.
Action Yes No
Step 1
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the cartridge is not
supported, then install a
supported one.
b. Print the document.
Do vertical white lines appear on
prints?
Go to step 2. The problem is solved.
Step 2
a. Depending on your operating
system, specify the paper type
from the Printing Preferences or
Print dialog.
• Make sure that the setting
matches the paper loaded.
• You can also change the
setting on the printer
control panel. Navigate to
Settings >Paper >Tray
Configuration >Paper Size/
Type.
b. Print the document.
Do vertical white lines appear on
prints?
Refer to Contacting Customer
Support.
The problem is solved.
228 Xerox®B225/B235 Multifunction Printer
User Guide
Troubleshoot a problem
VVeerrttiiccaall ddaarrkk bbaannddss
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel,
navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen
printer models, press OK to navigate through the settings.
Xerox®B225/B235 Multifunction Printer
User Guide
229
Troubleshoot a problem
Action Yes No
Step 1
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the toner cartridge is not
supported, then install a
supported one.
b. Print the document.
Do vertical dark bands appear on
prints?
Go to step 2. The problem is solved.
Step 2
a. Remove, and then insert the
imaging unit.
Do not expose the imaging
unit to direct light for more
than 10 minutes. Extended
exposure to light may cause
print quality problems.
Do not touch the
photoconductor drum under
the imaging unit. Doing so
may affect the quality of
future print jobs.
b. Print the document.
Do vertical dark bands appear on
prints?
Go to step 3. The problem is solved.
Step 3
a. Check if a bright light enters
the right side of the printer,
and move the printer if
necessary.
b. Print the document.
Do vertical dark bands appear on
prints?
Refer to Contacting Customer
Support.
The problem is solved.
230 Xerox®B225/B235 Multifunction Printer
User Guide
Troubleshoot a problem
VVeerrttiiccaall ddaarrkk lliinneess oorr ssttrreeaakkss
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel,
navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen
printer models, press OK to navigate through the settings.
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Troubleshoot a problem
Action Yes No
Step 1
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the toner cartridge is not
supported, then install a
supported one.
b. Print the document.
Do vertical dark lines or streaks
appear on prints?
Go to step 2. The problem is solved.
Step 2
a. Remove, and then reinstall the
imaging unit.
Do not expose the imaging
unit to direct light for more
than 10 minutes. Extended
exposure to light can cause
print quality problems.
Do not touch the
photoconductor drum under
the imaging unit. Doing so
may affect the quality of
future print jobs.
b. Print the document.
Do vertical dark lines or streaks
appear on prints?
Go to step 3. The problem is solved.
Step 3
a. Replace the imaging unit.
b. Print the document.
Do vertical dark lines or streaks
appear on prints?
Refer to Contacting Customer
Support.
The problem is solved.
232 Xerox®B225/B235 Multifunction Printer
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VVeerrttiiccaall ddaarrkk ssttrreeaakkss wwiitthh pprriinntt mmiissssiinngg
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel,
navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen
printer models, press OK to navigate through the settings.
Action Yes No
Step 1
a. Remove, and then insert the
imaging unit.
Do not expose the imaging
unit to direct light for more
than 10 minutes. Extended
exposure to light may cause
print quality problems.
Do not touch the
photoconductor drum under
the imaging unit. Doing so
may affect the quality of
future print jobs.
b. Print the document.
Do vertical dark streaks with
missing images appear on prints?
Go to step 2. The problem is solved.
Step 2
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the toner cartridge is not
supported, then install a
supported one.
b. Print the document.
Do vertical dark streaks with
missing images appear on prints?
Refer to Contacting Customer
Support.
The problem is solved.
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RReeppeeaattiinngg ddeeffeeccttss
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel,
navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen
printer models, press OK to navigate through the settings.
234 Xerox®B225/B235 Multifunction Printer
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Action Yes No
Step 1
Using the Print Quality Test Pages,
check if the distance between the
repeating defects is equal to any
of the following:
•Imaging unit
– 75.40 mm (2.97 in.)
– 34.70 mm (1.37 in.)
– 23.9 mm (0.94 in.)
•Toner cartridge
– 35.70 mm (1.41 in.)
– 36.80 mm (1.45 in.)
•Transfer roller
– 44 mm (1.73 in.)
•Fuser
– 78.1 mm (3.07 in.)
– 75.4 mm (2.97 in.)
Does the distance between the
repeating defects match any of
the measurements?
Go to step 2. Take note of the distance, and
then refer to Contacting Customer
Support.
Step 2
a. Replace the supply item that
matches the repeating defects
distance.
If the supply item is a transfer
roller or fuser, then refer to
Contacting Customer Support.
b. Print the document.
Do the repeating defects appear?
Refer to Contacting Customer
Support.
The problem is solved.
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Troubleshoot a problem
PPrriinntt jjoobbss ddoo nnoott pprriinntt
Action Yes No
Step 1
1 From the document you are
trying to print, open the Print
dialog, and then check if you
have selected the correct
printer.
2 Print the document.
Is the document printed?
The problem is solved. Go to step 2.
Step 2
1 Check if the printer is on.
2 Resolve any error messages
that appear on the display.
3 Print the document.
Is the document printed?
The problem is solved. Go to step 3.
Step 3
1 Check if the ports are working
and if the cables are securely
connected to the computer
and the printer.
For more information, see the
setup documentation that
came with the printer.
2 Print the document.
Is the document printed?
The problem is solved. Go to step 4.
Step 4
1 Turn off the printer, wait for
about 10 seconds, and then
turn on the printer.
2 Print the document.
Is the document printed?
The problem is solved. Go to step 5.
Step 5
1 Remove, and then reinstall the
print driver.
2 Print the document.
Is the document printed?
The problem is solved. Refer to Contacting Customer
Support.
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JJoobb pprriinnttss ffrroomm tthhee wwrroonngg ttrraayy oorr oonn tthhee wwrroonngg ppaappeerr
Action Yes No
Step 1
a. Check if you are printing on
the correct paper.
b. Print the document.
Is the document printed on the
correct paper?
Go to step 2. Load the correct paper size and
paper type.
Step 2
a. Depending on your operating
system, specify the paper size
and paper type from the
Printing Preferences or Print
dialog.
You can also change the
settings on the printer control
panel. Navigate to:
Settings >Paper >Tray
Configuration >Paper Size/
Type
For non-touch-screen printer
models, press to navigate
through the settings.
b. Make sure that the settings
match the paper loaded.
c. Print the document.
Is the document printed on the
correct paper?
The problem is solved. Refer to Contacting Customer
Support.
SSllooww pprriinnttiinngg
Action Yes No
Step 1
Make sure that the printer cable is
securely connected to the printer
and to the computer, print server,
or other network device.
Is the printer printing slow?
Go to step 2. The problem is solved.
Step 2 Go to step 3. The problem is solved.
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Action Yes No
a. Make sure that the printer is
not in Quiet Mode.
From the control panel,
navigate to: Settings >Device
>Maintenance >Config Menu
>Device Operations >Quiet
Mode
For non-touch-screen printer
models, press to navigate
through the settings.
b. Print the document.
Is the printer printing slow?
Step 3
a. Depending on your operating
system, specify the print
resolution from the Printing
Preferences or Print dialog.
b. Set the resolution to 600 dpi.
c. Print the document.
Is the printer printing slow?
Go to step 4. The problem is solved.
Step 4
a. From the control panel,
navigate to: Settings >Print >
Quality >Print Resolution
For non-touch-screen printer
models, press to navigate
through the settings.
b. Set the resolution to 600 dpi.
c. Print the document.
Is the printer printing slow?
Go to step 5. The problem is solved.
Step 5
a. Depending on your operating
system, specify the paper type
setting from the Printing
Preferences or Print dialog.
• Make sure that the setting
matches the paper loaded.
• You can also change the
setting on the printer
control panel. Navigate to
Settings >Paper >Tray
Go to step 6. The problem is solved.
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Action Yes No
Configuration >Paper
Size/Type. For non-touch-
screen printer models, press
to navigate through
the settings.
• Heavier paper prints more
slowly.
• Paper narrower than letter,
A4, and legal may print
more slowly.
b. Print the document.
Is the printer printing slow?
Step 6
a. Make sure that the printer
settings for texture and weight
match the paper being loaded.
From the control panel,
navigate to: Settings >Paper >
Media Configuration >Media
Types
For non-touch-screen printer
models, press to navigate
through the settings.
Rough paper textures and
heavy paper weights may print
more slowly.
b. Print the document.
Is the printer printing slow?
Go to step 7. The problem is solved.
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Action Yes No
Step 7
Remove held jobs.
Is the printer printing slow?
Go to step 8. The problem is solved.
Step 8
a. Make sure that the printer is
not overheating.
• Allow the printer to cool
down after a long print job.
• Observe the recommended
ambient temperature for
the printer. For more
information, see Selecting a
location for the printer.
b. Print the document.
Is the printer printing slow?
Refer to Contacting Customer
Support.
The problem is solved.
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The printer is not responding
Action Yes No
Step 1
Check if the power cord is
connected to the electrical outlet.
To avoid the risk of fire or electrical
shock, connect the power cord to
an appropriately rated
andproperly grounded electrical
outlet that is near the product and
easily accessible.
Is the printer responding?
The problem is solved. Go to step 2.
Step 2
Check if the electrical outlet is
turned off by a switch or breaker.
Is the electrical outlet turned off
by a switch or breaker?
Turn on the switch or reset the
breaker.
Go to step 3.
Step 3
Check if the printer is on.
Is the printer on?
Go to step 4. Turn on the printer.
Step 4
Check if the printer is in Sleep or
Hibernate mode.
Is the printer in Sleep or Hibernate
mode?
Press the power button to wake
the printer.
Go to step 5.
Step 5
Check if the cables connecting the
printer and the computer are
inserted to the correct ports.
Are the cables inserted to the
correct ports?
Go to step 6. Insert the cables to the correct
ports.
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Action Yes No
Step 6
Install the correct print driver.
Is the printer responding?
The problem is solved. Go to step 7.
Step 7
Turn off the printer, wait for about
10 seconds, and then turn on the
printer.
Is the printer responding?
The problem is solved. Refer to Contacting Customer
Support.
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Unable to read flash drive
Action Yes No
Step 1
Check if the printer is not busy
processing another print, copy,
scan, or fax job.
Is the printer ready?
Go to step 2. Wait for the printer to finish
processing the other job.
Step 2
Check if the flash drive is
supported. For more information,
see Supported flash drives and file
types.
Is the flash drive supported?
Go to step 3. Insert a supported flash drive.
Step 3
Remove, and then insert the flash
drive.
Does the printer recognize the
flash drive?
The problem is solved. Refer to Contacting Customer
Support.
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Network connection problems
CCaannnnoott ooppeenn EEmmbbeeddddeedd WWeebb SSeerrvveerr
Action Yes No
Step 1
Check if the printer is on.
Is the printer on?
Go to step 2. Turn on the printer.
Step 2
Make sure that the printer IP
address is correct.
• View the IP address on the
home screen.
• An IP address appears as four
sets of numbers separated by
periods, such as
123.123.123.123.
Is the printer IP address correct?
Go to step 3. Type the correct printer IP address
in the address field.
Step 3
Check if you are using a supported
browser:
• Internet Explorer version 11 or
later
• Microsoft Edge
• Safari version 6 or later
• Google ChromeTM version 32 or
later
• Mozilla Firefox version 24 or
later
Is your browser supported?
Go to step 4. Install a supported browser.
Step 4
Check if the network connection is
working.
Is the network connection
working?
Go to step 5. Contact your administrator.
Step 5
Make sure that the cable
connections to the printer and
print server are secure. For more
Go to step 6. Secure the cable connections.
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Action Yes No
information, see the
documentation that came with
the printer.
Are the cable connections secure?
Step 6
Check if the web proxy servers are
disabled.
Are the web proxy servers
disabled?
Go to step 7. Contact your administrator.
Step 7
Access the Embedded Web Server.
Did the Embedded Web Server
open?
The problem is solved. Refer to Contacting Customer
Support.
CCaannnnoott ccoonnnneecctt tthhee pprriinntteerr ttoo tthhee WWii--FFii nneettwwoorrkk
Action Yes No
Step 1
Make sure that Active Adapter is
set to Auto.
From the control panel, navigate
to Settings >Network/Ports >
Network Overview >Active
Adapter >Auto
For non-touch-screen printer
models, press to navigate
through the settings.
Can the printer connect to the Wi-
Fi network?
The problem is solved. Go to step 2.
Step 2
Check if the correct Wi-Fi network
is selected.
Some routers may share the
default SSID.
Are you connecting to the correct
Wi-Fi network?
Go to step 4. Go to step 3.
Step 3 The problem is solved. Go to step 4.
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Action Yes No
Connect to the correct Wi-Fi
network. For more information, see
Connecting the Printer to a Wi-Fi
Network.
Can the printer connect to the Wi-
Fi network?
Step 4
Check the wireless security mode.
From the control panel, navigate
to Settings >Network/Ports >
Wireless >Wireless Security
Mode
For non-touch-screen printer
models, press to navigate
through the settings.
Is the correct wireless security
mode selected?
Go to step 6. Go to step 5.
Step 5
Select the correct wireless security
mode.
Can the printer connect to the Wi-
Fi network?
The problem is solved. Go to step 6.
Step 6
Make sure that you entered the
correct network password.
Take note of the spaces, numbers,
andcapitalization in the password.
Can the printer connect to the Wi-
Fi network?
The problem is solved. Refer to Contacting Customer
Support.
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Issues with supplies
RReeppllaaccee ccaarrttrriiddggee,, pprriinntteerr rreeggiioonn mmiissmmaattcchh —— UUssee
770088669999
To correct this problem, purchase a cartridge with the correct region that matches the printer region,
or purchase a worldwide cartridge.
• The first number in the message after 42 indicates the region of the printer.
• The second number in the message after 42 indicates the region of the cartridge.
Table 12.1 Printer and toner cartridge regions
Region Numeric code
Worldwide or Undefined region 0
North America (United States, Canada) 1
European Economic Area, Western Europe, Nordic
countries, Switzerland
2
Asia Pacific 3
Latin America 4
Rest of Europe, Middle East, Africa 5
Australia, New Zealand 6
Invalid region 9
Note: To find the region settings of the printer and toner cartridge, print the print quality test
pages. From the control panel, navigate to: Settings >Troubleshooting >Print Quality Test
Pages.
248 Xerox®B225/B235 Multifunction Printer
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NNoonn--XXeerrooxx SSuupppplliieess
The printer has detected a non-Xerox supply installed in the printer.
Your Xerox printer is designed to function best with genuine Xerox supplies. Use of third-party
supplies can affect the performance, reliability, or life of the printer and its imaging components.
All life indicators are designed to function with Xerox supplies and can deliver unpredictable results if
third-party supplies are used. Imaging component usage beyond the intended life may damage your
Xerox printer or associated components.
Warning: Use of third-party supplies or parts can affect warranty coverage. Damage caused by
the use of third-party supplies or parts may not be covered by the warranty.
To accept any and all of these risks and to proceed with the use of non-genuine supplies in your
printer, press and hold X and OK simultaneously for 15 seconds.
If you do not want to accept these risks, then remove the third-party supply or part from your printer
and install a genuine Xerox supply or part. For more information, refer to Using Genuine Xerox
Supplies.
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Troubleshoot a problem
Clearing Jams
AAvvooiiddiinngg JJaammss
LLooaadd PPaappeerr PPrrooppeerrllyy
• Make sure that the paper lies flat in the tray.
Correct loading of paper Incorrect loading of paper
• Do not load or remove a tray while the printer is printing.
• Do not load too much paper. Make sure that the stack height is below the maximum paper fill
indicator.
• Do not slide paper into the tray. Load paper as shown in the illustration.
• Make sure that the paper guides are positioned correctly and are not pressing tightly against the
paper or envelopes.
• For two-sided printing on A4-size paper, make sure that the paper size setting in the duplex unit is
set to A4.
• For two-sided printing on letter-, legal-, Oficio-, or folio-size paper, make sure that the paper size
setting in the duplex unit is set to Letter.
• Push the tray firmly into the printer after loading paper.
250 Xerox®B225/B235 Multifunction Printer
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UUssee RReeccoommmmeennddeedd PPaappeerr
• Use only recommended paper or specialty media.
• Do not load paper that is wrinkled, creased, damp, bent, or curled.
• Flex, fan, and align the paper edges before loading.
• Do not use paper that has been cut or trimmed by hand.
• Do not mix paper sizes, weights, or types in the same tray.
• Make sure that the paper size and type are set correctly on the computer or printer control panel.
• Store paper according to manufacturer recommendations.
IIddeennttiiffyyiinngg JJaamm LLooccaattiioonnss
• When Jam Assist is set to On, the printer flushes blank pages or pages with partial prints after a
jammed page has been cleared. Check your printed output for blank pages.
• When Jam Recovery is set to On or Auto, the printer reprints jammed pages.
1. Automatic document feeder (ADF)
2. Standard output tray
3. Front door
4. Manual feeder
5. Tray
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PPaappeerr JJaamm iinn tthhee FFrroonntt DDoooorr
1. Open the front door.
Warning: To prevent damage from electrostatic discharge, touch any exposed metal frame of
the printer before accessing or touching interior areas of the printer.
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2. Remove the imaging unit.
Warning: Do not expose the imaging unit to direct light for more than 10 minutes. Extended
exposure to light may cause print quality problems.
Warning: Do not touch the photoconductor drum. Doing so may affect the quality of future
print jobs.
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3. Remove the jammed paper.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury
from a hot component, allow the surface to cool before touching it.
Note: Make sure that all paper fragments are removed.
4. Insert the imaging unit.
5. Close the door.
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PPaappeerr JJaamm iinn tthhee RReeaarr DDoooorr
1. Open the rear door.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury
from a hot component, allow the surface to cool before touching it.
2. Open the fuser access door.
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3. Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
4. Close the fuser access door.
5. Close the rear door.
PPaappeerr JJaamm iinn tthhee DDuupplleexx UUnniitt
1. Pull out the duplex unit, and then remove the jammed paper.
Warning: To prevent damage from electrostatic discharge, touch any exposed metal frame of
the printer before accessing or touching interior areas of the printer.
Note: Make sure that all paper fragments are removed.
2. Insert the duplex unit.
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PPaappeerr JJaamm iinn tthhee SSttaannddaarrdd OOuuttppuutt TTrraayy
1. Raise the scanner, and then remove the jammed paper.
Note: Make sure that all paper fragments are removed.
2. Lower the scanner.
PPaappeerr JJaamm iinn tthhee MMaannuuaall FFeeeeddeerr
Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
PPaappeerr JJaamm iinn tthhee AAuuttoommaattiicc DDooccuummeenntt FFeeeeddeerr
1. Remove all original documents from the ADF tray.
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2. Open the ADF cover.
Warning: To prevent damage from electrostatic discharge, touch any exposed metal frame of
the printer before accessing or touching interior areas of the printer.
3. Remove the jammed paper.
Note: Ensure that all paper fragments are removed.
4. Close the ADF cover.
5. Open the scanner cover.
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Paper feed problems
EEnnvveellooppee sseeaallss wwhheenn pprriinnttiinngg
Action Yes No
Step 1
a. Use an envelope that has been
stored in a dry environment.
Printing on envelopes with high
moisture content can seal the
flaps.
b. Send the print job.
Does the envelope seal when
printing?
Go to step 2. The problem is solved.
Step 2
a. Make sure that paper type is
set to Envelope.
From the control panel,
navigate to Settings >Paper >
Tray Configuration >Paper
Size/Type
For non-touch-screen printer
models, press to navigate
through the settings.
b. Send the print job.
Does the envelope seal when
printing?
Refer to Contacting Customer
Support.
The problem is solved.
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CCoollllaatteedd pprriinnttiinngg ddooeess nnoott wwoorrkk
Action Yes No
Step 1
a. From the control panel,
navigate to Settings >Print >
Layout >Collate
For non-touch-screen printer
models, press to navigate
through the settings.
b. Select On [1,2,1,2,1,2].
c. Print the document.
Is the document collated
correctly?
The problem is solved. Go to step 2.
Step 2
a. From the document that you
are trying to print, open the
Print dialog, and then select
Collate.
b. Print the document.
Is the document collated
correctly?
The problem is solved. Go to step 3.
Step 3
a. Reduce the number of pages to
print.
b. Print the document.
Are the pages collated correctly?
The problem is solved. Refer to Contacting Customer
Support.
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PPaappeerr ffrreeqquueennttllyy jjaammss
Action Yes No
Step 1
a. Remove the tray.
b. Check if paper is loaded
correctly.
• Make sure that the paper
guides are positioned
correctly.
• Make sure that the stack
height is below the
maximum paper fill
indicator.
• Make sure to print on
recommended paper size
and type.
c. Insert the tray.
d. Print the document.
Do paper jams occur frequently?
Go to step 2. The problem is solved.
Step 2
a. From the control panel,
navigate to Settings >Paper >
Tray Configuration >Paper
Size/Type
For non-touch-screen printer
models, press to navigate
through the settings.
b. Set the correct paper size and
type.
c. Print the document.
Do paper jams occur frequently?
Go to step 3. The problem is solved.
Step 3
a. Load paper from a fresh
package.
Paper absorbs moisture due to
high humidity. Store paper in
its original wrapper until you
are ready to use it.
b. Print the document.
Do paper jams occur frequently?
Refer to Contacting Customer
Support.
The problem is solved.
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JJaammmmeedd ppaaggeess aarree nnoott rreepprriinntteedd
Action Yes No
a. From the control panel,
navigate to Settings >Device
>Notifications >Jam Content
Recovery
For non-touch-screen printer
models, press to navigate
through the settings.
b. In the Jam Recovery menu,
select On or Auto.
c. Print the document.
Are the jammed pages reprinted?
The problem is solved. Contact Contacting Customer
Support.
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E-mailing problems
DDiissaabblliinngg tthhee SMTP server not set up eerrrroorr
MMeessssaaggee
Depending on your printer model, from the control panel, select an option:
• Touch Home > Settings > E-mail > E-mail Setup > Disable “SMTP Server not set up” error > On.
• Navigate to Settings > E-mail > OK > E-mail Setup > OK > Disable “SMTP Server not set up”
error > OK > On > OK.
To prevent the error from happening again, do one of the following:
• Update the firmware. For more information, see
• Configure the e-mail SMTP settings. For more information, see Updating Firmware.Configuring the
Email SMTP Settings.
CCaannnnoott sseenndd ee--mmaaiillss
Action Yes No
Step 1
Make sure that the e-mail SMTP
settings are configured correctly.
For more information, see
Configuring the Email SMTP
Settings.
Can you send an e-mail?
The problem is solved. Go to step 2.
Step 2
Make sure that you are using the
correct password. Depending on
your e-mail service provider, use
your account password, app
password, or authentication
password. For more information,
see Configuring the Email SMTP
Settings.
Can you send an e-mail?
The problem is solved. Go to step 3.
Step 3
Make sure that the printer is
connected to a network and that
the network is connected to the
Internet.
Can you send an e-mail?
The problem is solved. Refer to Contacting Customer
Support.
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Faxing problems
CCaannnnoott sseenndd oorr rreecceeiivvee ffaaxxeess
Action Yes No
Step 1
Resolve any error messages that
appear on the display.
Can you send or receive a fax?
The problem is solved. Go to step 2.
Step 2
Make sure that the cable
connections for the following
equipment are secure:
• Telephone
• Handset
• Answering machine
Can you send or receive a fax?
The problem is solved. Go to step 3.
Step 3
Check for a dial tone.
• Call the fax number to check if
it is working properly.
• If you are using the On Hook
Dial feature, then turn up the
volume to check if you hear a
dial tone.
Can you hear a dial tone?
Go to step 5. Go to step 4.
Step 4
Check the telephone wall jack.
a. Connect the analog telephone
directly to the wall jack.
b. Listen for a dial tone.
c. If you do not hear a dial tone,
then use a different telephone
cable.
d. If you still do not hear a dial
tone, then connect the analog
telephone to a different wall
jack.
e. If you hear a dial tone, then
connect the printer to that wall
jack.
The problem is solved. Go to step 5.
266 Xerox®B225/B235 Multifunction Printer
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Action Yes No
Can you send or receive a fax?
Step 5
Check if the printer is connected to
an analog phone service or to the
correct digital connector.
• If you are using an Integrated
Services for Digital Network
(ISDN) telephone service, then
connect to an analog
telephone port of an ISDN
terminal adapter. For more
information, contact your ISDN
provider.
• If you are using DSL, then
connect to a DSL filter or
router that supports analog
use. For more information,
contact your DSL provider.
• If you are using a private
branch exchange (PBX)
telephone service, then make
sure that you are connecting to
an analog connection on the
PBX. If none exists, then
consider installing an analog
telephone line for the fax
machine.
Can you send or receive a fax?
The problem is solved. Go to step 6.
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Troubleshoot a problem
Action Yes No
Step 6
Temporarily disconnect other
equipment and disable other
telephone services.
a. Disconnect other equipment
(such as answering machines,
computers, modems, or
telephone line splitters)
between the printer and the
telephone line.
b. Disable call waiting and voice
mail. For more information,
contact your telephone
company.
Can you send or receive a fax?
The problem is solved. Go to step 7.
Step 7
Scan the original document one
page at a time.
a. Dial the fax number.
b. Scan the document.
Can you send or receive a fax?
The problem is solved. Refer to Contacting Customer
Support.
CCaann rreecceeiivvee bbuutt nnoott sseenndd ffaaxxeess
Action Yes No
Step 1
Load the original document
properly into the ADF tray or on
the scanner glass.
Can you send faxes?
The problem is solved. Go to step 2.
Step 2
Set up the shortcut number
properly.
• Check if the shortcut number is
set for the telephone number
that you want to dial.
• Dial the telephone number
manually.
Can you send faxes?
The problem is solved. Refer to Contacting Customer
Support.
268 Xerox®B225/B235 Multifunction Printer
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CCaann sseenndd bbuutt nnoott rreecceeiivvee ffaaxxeess
Action Yes No
Step 1
Make sure that the paper source is
not empty.
Can you receive faxes?
The problem is solved. Go to step 2.
Step 2
Check the ring count delay
settings.
From the control panel, navigate
to Settings >Fax >Fax Setup >
Fax Receive Settings >Rings to
Answer
For non-touch-screen printer
models, press to navigate
through the settings.
Can you receive faxes?
The problem is solved. Go to step 3.
Step 3
If the printer is printing blank
pages, then see Blank or White
Pages.
Can you receive faxes?
The problem is solved. Refer to Contacting Customer
Support.
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Troubleshoot a problem
PPoooorr ffaaxx pprriinntt qquuaalliittyy
Action Yes No
Step 1
Make sure that there are no print
quality defects.
a. From the control panel,
navigate to Settings >
Troubleshooting >Print
Quality Test Pages
For non-touch-screen printer
models, press to navigate
through the settings.
b. Correct any print quality
defects. For more information,
see Print quality is poor.
Is the fax print quality
satisfactory?
The problem is solved. Go to step 2.
Step 2
Decrease the incoming fax
transmission speed.
a. From the control panel,
navigate to Settings >Fax >
Fax Setup> Fax Receive
Settings >Admin Controls >
Max Speed
For non-touch-screen printer
models, press to navigate
through the settings.
b. Select a lower transmission
speed.
Is the fax print quality
satisfactory?
The problem is solved. Refer to Contacting Customer
Support.
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Scanning problems
CCaannnnoott ssccaann ttoo aa ccoommppuutteerr
Action Yes No
Step 1
Perform a copy job.
Is the copy job successful?
Go to step 3. Go to step 2.
Step 2
a. Turn off the printer, wait for
about 10 seconds, and then
turn it back on.
b. Scan the document.
Can you scan the document to a
computer?
The problem is solved. Go to step 3.
Step 3
Check the printer connectivity.
a. Print the Network Setup Page.
From the control panel,
navigate to Settings >Reports
>Network >Network Setup
Page
b. Check the network status.
Is the printer connected to the
network?
Go to step 5. Go to step 4.
Step 4
a. Connect the printer to the
network.
b. Scan the document.
Can you scan the document to a
computer?
The problem is solved. Go to step 5.
Step 5
a. Make sure that the printer and
the computer are connected to
the same network.
b. Scan the document.
Can you scan the document to a
computer?
The problem is solved. Refer to Contacting Customer
Support.
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CCaannnnoott ssccaann ttoo aa nneettwwoorrkk ffoollddeerr
Action Yes No
Step 1
a. Create a network folder
shortcut.
b. Scan a document using the
shortcut. For more information,
see Scanning to a network
folder.
Can you scan a document and
save it to a network folder?
The problem is solved. Go to step 2.
Step 2
Note: Make sure that the
network folder path and
format are correct. For
example, //server_
hostname/foldername/
path, where server_
hostname is a fully
qualified domain (FQDN) or
IP address.
Is the network folder path and
format correct?
Go to step 3. Go to step 4.
Step 3
Make sure that you have a write
access permission to the network
folder.
Can you scan a document and
save it to a network folder?
The problem is solved. Go to step 4.
272 Xerox®B225/B235 Multifunction Printer
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Action Yes No
Step 4
Update the network folder
shortcut.
a. Open a web browser, and then
type the printer IP address in
the address field.
• View the printer IP address
on the home screen. The IP
address appears as four
sets of numbers separated
by periods, such as
123.123.123.123.
• If you are using a proxy
server, then temporarily
disable it to load the web
page correctly.
b. Click Shortcuts, and then
select a shortcut.
If you have multiple shortcut
types, then select Network
Folder.
c. In the Share Path field, type
the network folder path.
• If your share path is \
\server_hostname
\foldername\path, then
type //server_hostname/
foldername/path.
• Make sure that you use
forward slashes when
typing the share path.
d. From the Authentication menu,
select your authentication
method.
If Authentication is set to “Use
assigned username and
password,” then in the User
Name and Password fields,
type your credentials.
e. Click Save.
Can you scan a document and
save it to a network folder?
The problem is solved. Go to step 5.
Step 5
Make sure that the printer and the
network folder are connected to
the same network.
The problem is solved. Refer to Contacting Customer
Support.
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Action Yes No
Can you scan a document and
save it to a network folder?
PPaarrttiiaall ccooppiieess ooff ddooccuummeenntt oorr pphhoottoo
Action Yes No
Step 1
a. Make sure that the document
or photo is loaded facedown
on the upper left corner of the
scanner glass.
b. Copy the document or photo.
Is the document or photo copied
correctly?
The problem is solved. Go to step 2.
Step 2
a. Match the paper size setting
and the paper loaded in the
tray.
b. Copy the document or photo.
Is the document or photo copied
correctly?
The problem is solved. Refer to Contacting Customer
Support.
274 Xerox®B225/B235 Multifunction Printer
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SSccaann jjoobb wwaass nnoott ssuucccceessssffuull
Action Yes No
Step 1
Check the cable connections.
a. Make sure that the Ethernet or
USB cable is securely
connected to the computer
and the printer.
b. Resend the scan job.
Is the scan job successful?
The problem is solved. Go to step 2.
Step 2
Check the file you want to scan.
a. Make sure that the file name is
not already used in the
destination folder.
b. Make sure that the document
or photo you want to scan is
not open in another
application.
c. Resend the scan job.
Is the scan job successful?
The problem is solved. Go to step 3.
Step 3
a. Make sure that the Append
time stamp or the Overwrite
existing file check box is
selected in the destination
configuration settings.
b. Resend the scan job.
Is the scan job successful?
The problem is solved. Refer to Contacting Customer
Support.
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PPoooorr ccooppyy qquuaalliittyy
Action Yes No
Step 1
a. Clean the scanner glass and
the ADF glass with a damp,
soft, lint-free cloth.If your
printer has a second ADF glass
inside the ADF, then also clean
that glass.
For more information, see
Cleaning the Scanner.
b. Make sure that the document
or photo is loaded facedown
on the upper left corner of the
scanner glass.
c. Copy the document or photo.
Is the copy quality satisfactory?
The problem is solved. Go to step 2.
Step 2
a. Check the quality of the
original document or photo.
b. Adjust the scan quality
settings.
c. Copy the document or photo.
Is the copy quality satisfactory?
The problem is solved. Refer to Contacting Customer
Support.
VVeerrttiiccaall ddaarrkk ssttrreeaakkss oonn oouuttppuutt wwhheenn ssccaannnniinngg ffrroomm
tthhee AADDFF
276 Xerox®B225/B235 Multifunction Printer
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Action Yes No
a. Open the scanner cover.
b. Using a damp, soft, lint-free
cloth, wipe the ADF glass and
the ADF glass pad.
c. Close the scanner cover.
d. Scan the document.
Do vertical streaks appear on
scanned documents?
Refer to Contacting Customer
Support.
The problem is solved.
SSccaannnneerr ddooeess nnoott cclloossee
Action Yes No
Remove obstructions that keep the
scanner cover open.
Did the scanner cover close
correctly?
The problem is solved. Refer to Contacting Customer
Support.
SSccaannnniinngg ttaakkeess ttoooo lloonngg oorr ffrreeeezzeess tthhee ccoommppuutteerr
Action Yes No
Close all applications that are
interfering with the scan.
Does scanning take too long or
freeze the computer?
Refer to Contacting Customer
Support.
The problem is solved.
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SSccaannnneerr ddooeess nnoott rreessppoonndd
Action Yes No
Step 1
a. Check if the power cord is
connected properly to the
printer and the electrical outlet.
To avoid the risk of fire or
electrical shock, connect the
power cord to an appropriately
rated and properly grounded
electrical outlet that is near the
product and easily accessible.
b. Copy or scan the document.
Is the scanner responding?
The problem is solved. Go to step 2.
Step 2
a. Check if the printer is turned
on.
b. Resolve any error messages
that appear on the display.
c. Copy or scan the document.
Is the scanner responding?
The problem is solved. Go to step 3.
Step 3
a. Turn off the printer, wait for
about 10 seconds, and then
turn the printer on.
b. Copy or scan the document.
Is the scanner responding?
The problem is solved. Refer to Contacting Customer
Support.
AAddjjuussttiinngg ssccaannnneerr rreeggiissttrraattiioonn
1. From the control panel, navigate to Settings >Device >Maintenance >Config Menu >Scanner
Configuration >Scanner Manual Registration >Print Quick Test.
For non-touch-screen printer models, press to navigate through the settings.
2. Place the Print Quick Test page on the scanner glass, and then select Flatbed Registration.
3. Select Copy Quick Test.
4. Compare the Copy Quick Test page with the original document.
Note: If the margins of the test page are different from the original document, then adjust
Left Margin and Top Margin.
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Troubleshoot a problem
5. Repeat Step 3 and Step 4 and until the margins of the Copy Quick Test page closely match the
original document.
AAddjjuussttiinngg AADDFF rreeggiissttrraattiioonn
1. From the control panel, navigate to Settings >Device >Maintenance >Config Menu >Scanner
Configuration >Scanner Manual Registration >Print Quick Test.
For non-touch-screen printer models, press to navigate through the settings.
2. Place the Print Quick Test page on the ADF tray, and then select Front ADF Registration.
Note: To align the front ADF registration, place the test page faceup, short edge first into the
ADF.
3. Select Copy Quick Test.
4. Compare the Copy Quick Test page with the original document.
Note: If the margins of the test page are different from the original document, then adjust
Horizontal Adjust and Top Margin.
5. Repeat Step 3 and Step 4 and until the margins of the Copy Quick Test page closely match the
original document.
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Contacting Customer Support
Before contacting customer support, make sure to have the following information:
• Printer problem
• Error message
• Printer model type and serial number
To receive email, chat support, or to browse the supported documentation, drivers, and other
downloads, go to www.xerox.com, click on the Customer Support link, and search for your product.
Technical support via telephone is also available. In the U.S. or Canada, go to www.xerox.com/
supplies. For other countries or regions, go to or contact the place where you purchased the printer.
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Xerox®B225/B235 Multifunction Printer
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281
A
Regulatory Information
This appendix contains:
• Basic Regulations ..................................................................................................................... 282
• Copy Regulations ..................................................................................................................... 291
• Material Safety Data Sheets .................................................................................................... 294
Basic Regulations
NNooiissee EEmmiissssiioonn LLeevveellss
The following measurements were made in accordance with ISO 7779 and reported in conformance
with ISO 9296.
Note: Some modes may not apply to your product.
1-meter Average Sound Pressure, dBA
Printing One-sided: 52
Two-sided: 50
Scanning 52
Copying 55
Ready 14
SSttaattiicc SSeennssiittiivviittyy NNoottiiccee
This symbol identifies static-sensitive parts. Do not touch the areas near these symbols
without first touching a metal surface in an area away from the symbol.
To prevent damage from electrostatic discharge when performing maintenance tasks,
such as clearing paper jams or replacing supplies, touch any exposed metal frame of the
printer before accessing or touching interior areas of the printer, even if the symbol is not
present.
EENNEERRGGYY SSTTAARR
Any Xerox product bearing the ENERGY STAR emblem on the product or on a start-up
screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR
requirements as of the date of manufacture.
TTeemmppeerraattuurree IInnffoorrmmaattiioonn
Ambient operating temperature 10 to 32.2°C (50 to 90°F)
Shipping temperature -40 to 43.3°C (–40 to 110°F)
Storage temperature and relative
humidity
-40 to 43.3°C (–40 to 110°F), 8 to 80% RH
282 Xerox®B225/B235 Multifunction Printer
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Regulatory Information
IInnffoorrmmaacciióónn ddee llaa eenneerrggííaa ddee MMééxxiiccoo
• Consumo de energía en operación: 550 Wh
• Consumo de energía en modo de espera: 0.1 Wh
• Cantidad de producto por unidad de energía consumida: 4.15 páginas/Wh
LLaasseerr NNoottiiccee
The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, Chapter I,
Subchapter J for Class I (1) laser products, and elsewhere is certified as a Class I laser product
conforming to the requirements of IEC 60825-1: 2014.
Class I laser products are not considered to be hazardous. The laser system and printer are designed
so there is never any human access to laser radiation above a Class I level during normal operation,
user maintenance, or prescribed service conditions. The printer has a non-serviceable printhead
assembly that contains a laser with the following specifications:
• Class: IIIb (3b) AlGaAs
• Nominal output power (milliwatts): 15
• Wavelength (nanometers): 775–800
PPoowweerr
PPrroodduucctt PPoowweerr CCoonnssuummppttiioonn
The following table documents the power consumption characteristics of the product.
Note: Some modes may not apply to your product.
Mode Description Power consumption (Watts)
Printing The product is generating hard-copy output from
electronic inputs.
One-sided: 460
Two-sided: 325
Copy The product is generating hard-copy output from hard-
copy original documents.
460
Scan The product is scanning hard-copy documents. N/A (B225); 9.5 (B235, flash
drive)
Ready The product is waiting for a print job. 5.5 (B225); 6.0 (B235)
Sleep Mode The product is in a high-level energy-saving mode. 1.2 (B225) or 1.1 (B235)
Hibernate The product is in a low-level energy-saving mode. N/A
Off The product is plugged into an electrical outlet, but the
power switch is turned off.
0.1 (B225); 0.2 (B235)
The power consumption levels listed in the previous table represent time-averaged measurements.
Instantaneous power draws may be substantially higher than the average.
Xerox®B225/B235 Multifunction Printer
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Regulatory Information
SSlleeeepp MMooddee
This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves
energy by lowering power consumption during extended periods of inactivity. The Sleep Mode is
automatically engaged after this product is not used for a specified period of time, called the Sleep
Mode Timeout.
Note: Factory default Sleep Mode Timeout for this product is 15 minutes.
By using the configuration menus, the Sleep Mode Timeout can be modified between 1 minute and
120 minutes. If the print speed is less than or equal to 30 pages per minute, then you can set the
timeout only up to 60 minutes. Setting the Sleep Mode Timeout to a low value reduces energy
consumption, but may increase the response time of the product. Setting the Sleep Mode Timeout to
a high value maintains a fast response, but uses more energy.
HHiibbeerrnnaattee MMooddee
This product is designed with an ultra-low power operating mode called Hibernate mode. When
operating in Hibernate Mode, all other systems and devices are powered down safely.
The Hibernate mode can be entered in any of the following methods:
• Using the Hibernate Timeout
• Using the Schedule Power modes
Note: Factory default Hibernate Timeout for this product in all countries or regions is 3 days.
The amount of time the printer waits after a job is printed before it enters Hibernate mode can be
modified between one hour and one month.
OOffff MMooddee
If this product has an off mode which still consumes a small amount of power, then to completely
stop product power consumption, disconnect the power supply cord from the electrical outlet.
TToottaall EEnneerrggyy UUssaaggee
It is sometimes helpful to estimate the total product energy usage. Since power consumption claims
are provided in power units of Watts, the power consumption should be multiplied by the time the
product spends in each mode in order to calculate energy usage. The total product energy usage is
the sum of each mode's energy usage.
TTeelleeccoommmmuunniiccaattiioonn RReegguullaattoorryy NNoottiicceess
RReegguullaattoorryy NNoottiicceess ffoorr TTeelleeccoommmmuunniiccaattiioonn TTeerrmmiinnaall EEqquuiippmmeenntt
This section contains regulatory information pertaining to products that contain the analog facsimile
card.
284 Xerox®B225/B235 Multifunction Printer
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Regulatory Information
FFCCCC RReeqquuiirreemmeennttss NNoottiiccee ttoo UUsseerrss ooff tthhee UUSS TTeelleepphhoonnee NNeettwwoorrkk
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the
Administrative Council for Terminal Attachments (ACTA). On the back of this equipment is a label that
contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If
requested, this number must be provided to your telephone company.
This equipment uses the RJ-11C Universal Service Order Code (USOC) jack.
A plug and jack used to connect this equipment to the premises’ wiring and telephone network must
comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. Use a
compliant telephone cord (RJ-11) that is26 AWG or larger when connecting this product to the public
switched telephone network. See your setup documentation for more information.
The Ringer Equivalence Number (REN) is used to determine the number of devices that may be
connected to a telephone line. Excessive RENs on a telephone line may result in the devices not
ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed
five (5.0). To be certain of the number of devices that may be connected to a line, as determined by
the total RENs, contact your local telephone company. For products approved after July 23, 2001, the
REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The
digits represented by ## are the REN without a decimal point (for example, 03 is a REN of 0.3). For
earlier products, the REN is shown separately on the label.
If this equipment causes harm to the telephone network, the telephone company will notify you in
advance that temporary discontinuance of service may be required. If advance notice is not practical,
the telephone company will notify the customer as soon as possible. You will also be advised of your
right to file a complaint with the FCC.
The telephone company may make changes in its facilities, equipment, operations or procedures that
could affect the operation of this equipment. If this happens, the telephone company will provide
advance notice in order for you to make necessary modifications to maintain uninterrupted service.
If you experience trouble with this equipment, for repair or warranty information, contact your point
of purchase. If the equipment is causing harm to the telephone network, the telephone company
may request that you disconnect the equipment until the problem is resolved.
This equipment contains no user serviceable parts. For repair and warranty information, contact your
point of purchase.
Connection to party line service is subject to state tariffs. Contact the state public utility commission,
public service commission, or corporation commission for information.
If your home has specially wired alarm equipment connected to the telephone line, ensure the
installation of this equipment does not disable your alarm equipment. If you have questions about
what will disable alarm equipment, consult your telephone company or a qualified installer.
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer
or other electronic device, including fax machines, to send any message unless said message clearly
contains in a margin at the top or bottom of each transmitted page or on the first page of the
transmission, the date and time it is sent and an identification of the business or other entity, or
other individual sending the message, and the telephone number of the sending machine or such
business, other entity, or individual. (The telephone number provided may not be a 900 number or
any other number for which charges exceed local or long-distance transmission charges.)
Refer to your user documentation in order to program this information into your fax machine.
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Regulatory Information
NNoottiiccee ttoo UUsseerrss ooff tthhee CCaannaaddiiaann TTeelleepphhoonnee NNeettwwoorrkk
This product meets the applicable Innovation, Science and Economic Development Canada technical
specifications.
The Ringer Equivalence Number (REN) indicates the maximum number of devices allowed to be
connected to a telephone interface. The termination of an interface may consist of any combination
of devices subject only to the requirement that the sum of the RENs of all the devices not exceed five.
The REN is located on the product label.
This equipment uses CA11A telephone jacks.
Avis Réservé aux Utilisateurs du Réseau Téléphonique du Canada
Ce produit est conforme aux spécifications techniques d’Innovation, Sciences et Développement
économique Canada.
Le numéro REN (ringer equivalence number: numéro d’équivalence de sonnerie) indique le nombre
maximum d'appareils pouvant être connectés à l’interface téléphonique. En bout de ligne, le nombre
d’appareils qui peuvent être connectés n’est pas directement limité, mais la somme des REN de ces
appareils ne doit pas dépasser cinq. Le numéro REN est indiqué sur l'étiquette produit.
Cet équipement utilise des prises de téléphone CA11A.
NNoottiiccee ttoo UUsseerrss ooff tthhee NNeeww ZZeeaallaanndd TTeelleepphhoonnee NNeettwwoorrkk
The following are special conditions for the Facsimile User Instructions. The grant of a telepermit for
any item of terminal equipment indicates only that Telecom has accepted that the item complies
with minimum conditions for connection to its network. It indicates no endorsement of the product
by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item
will work correctly in all respects with another item of telepermitted equipment of a different make or
model, nor does it imply that any product is compatible with all of Telecom's network services.
This equipment shall not be set up to make automatic calls to the Telecom “111” Emergency Service.
This equipment may not provide for the effective hand-over of a call to another device connected to
the same line.
This equipment should not be used under any circumstances that may constitute a nuisance to other
Telecom customers.
This equipment is not capable, under all operating conditions, of correct operation at the higher
speeds for which it is designed. Telecom will accept no responsibility should difficulties arise in such
circumstances.
The decadic (or pulse) dialing on this device is unsuitable for use on the Telecom network in New
Zealand.
For correct operation, the total of all the Ringer Equivalence Numbers (RENs) of all parallel devices
connected to the same telephone line may not exceed 5. The REN of this device is located on the
label.
This device uses an RJ-11C modular connector. Contact your point of purchase if a BT adapter is
required.
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Regulatory Information
Some parameters required for compliance with Telecom's telepermit requirements are dependent on
the equipment associated with this device. The associated equipment shall be set to operate within
the following limits for compliance to Telecom's specifications:
• There shall be no more than 10 call attempts to the same number within any 30 minute period
for any single manual call initiation, and
• The equipment shall go on-hook for a period of not less than 30 seconds between the end of one
attempt and the beginning of the next call attempt.
• The equipment shall be set to ensure that automatic calls to different numbers are spaced such
that there is not less than 5 seconds between the end of one call attempt and the beginning of
another.
VVeerrwweenndduunngg ddiieesseess PPrroodduukkttss iinn DDeeuuttsscchhllaanndd
Für dieses Produkt muss ein deutscher Billing Tone Filter zur Zählzeichenübertragung für jede Leitung
installiert werden, über die in Deutschland Zeitsteuertakte übertragen werden. Zeitsteuertakte sind in
analogen Leitungen in Deutschland möglicherweise nicht vorhanden. Der Teilnehmer kann die
Bereitstellung von Zeitsteuertakten veranlassen oder beim deutschen Netzanbieter telefonisch deren
Deaktivierung beantragen. Im Regelfall werden Zeitsteuertakte nur dann bereitgestellt, wenn dies
vom Teilnehmer bei der Installation ausdrücklich erwünscht wird.
UUssiinngg tthhiiss PPrroodduucctt iinn SSwwiittzzeerrllaanndd
This product requires a Swiss billing tone filter to be installed on any line which receives metering
pulses in Switzerland.
Utilisation de ce produit en Suisse
Cet appareil nécessite l’utilisation d’un filtre de tonalité de facturation suisse devant être installé sur
toute ligne recevant des impulsions de comptage en Suisse.
Verwendung dieses Produkts in der Schweiz
Für dieses Produkt muss ein schweizerischer Billing Tone Filter zur Zählzeichenübertragung für jede
Leitung installiert werden, über die in der Schweiz Zeitsteuertakte übertragen werden.
Uso del prodotto in Svizzera
Questo prodotto richiede un filtro toni Billing svizzero, da installare su tutte le linee che ricevono
impulsi remoti in Svizzera.
RReegguullaattoorryy NNoottiicceess ffoorr WWiirreelleessss PPrroodduuccttss
This section contains regulatory information that applies only to wireless models.
If in doubt as to whether your model is a wireless model, go to http://support.xerox.com.
MMoodduullaarr CCoommppoonneenntt NNoottiiccee
Wireless models contain modular components. To determine which modular components are installed
in your particular product, refer to the labeling on your actual product.
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EExxppoossuurree ttoo RRaaddiioo FFrreeqquueennccyy RRaaddiiaattiioonn
The radiated output power of this device is far below the radio frequency exposure limits of the FCC
and other regulatory agencies. A minimum separation of 20 cm (8 inches) must be maintained
between the antenna and any persons for this device to satisfy the RF exposure requirements of the
FCC and other regulatory agencies.
IInnnnoovvaattiioonn,, SScciieennccee aanndd EEccoonnoommiicc DDeevveellooppmmeenntt CCaannaaddaa
This device complies with Innovation, Science and Economic Development Canada license-exempt
RSS standards. Operation is subject to the following two conditions:
1. This device may not cause interference, and
2. This device must accept any interference, including interference that may cause undesired
operation of the device.
Innovation, Sciences et Développement économique Canada
Cet appareil est conforme aux normes RSS exemptes de licence d'Innovation, Sciences et
Développement économique Canada. Son fonctionnement est soumis aux deux conditions suivantes:
1. Cet appareil ne doit pas causer d'interférences et
2. Il doit accepter toutes les interférences, y compris les celles qui peuvent entraîner un
fonctionnement indésirable.
EEuurrooppeeaann UUnniioonn aanndd EEuurrooppeeaann EEccoonnoommiicc AArreeaa CCoommpplliiaannccee
The CE mark applied to this product indicates compliance to applicable EU Directives. The full
text of the EU Declaration of Conformity is located at https://www.xerox.com/en-us/about/ehs.
Restrictions
This radio equipment is restricted to indoor use only. Outdoor use is prohibited. This restriction applies
to all the countries listed in the table below:
AT BE BG CH CY CZ
DE DK EE EL ES FI
FR HR HU IE IS IT
LI LT LU LV MT
NL NO PL PT RO
SE SI SK TR UK
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EU and Other Countries Statement of Radio Transmitter Operational Frequency Bands
and Maximum RF Power
This radio product transmits in either the 2.4GHz (2.412–2.472 GHz in the EU) or 5GHz (5.15–5.35,
5.47–5.725 in the EU) bands. The maximum transmitter EIRP power output, including antenna gain,
is ≤ 20dBm for both bands.
FFeeddeerraall CCoommmmuunniiccaattiioonnss CCoommmmiissssiioonn ((FFCCCC))
CCoommpplliiaannccee IInnffoorrmmaattiioonn SSttaatteemmeenntt
This product has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause
undesired operation.
The FCC Class B limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult your point of purchase or service representative for additional suggestions.
The manufacturer is not responsible for radio or television interference caused by using other than
recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized
changes or modifications could void the user's authority to operate this equipment.
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B
computing device, use a properly shielded and grounded cable. Use of a substitute cable not
properly shielded and grounded may result in a violation of FCC regulations.
For more information on Environment, Health, and Safety in relation to this Xerox product and
supplies, contact the following:
Web address:https://www.xerox.com/en-us/about/ehs
Call (US and Canada only): 1–800–ASK-XEROX (1–800–275–9376)
Email: EHS-Europe@xerox.com
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IInnnnoovvaattiioonn,, SScciieennccee aanndd EEccoonnoommiicc DDeevveellooppmmeenntt
CCaannaaddaa CCoommpplliiaannccee SSttaatteemmeenntt
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing
Equipment Standard ICES-003.
AAvviiss ddee ccoonnffoorrmmiittéé aauuxx nnoorrmmeess ddee ll’’IInnnnoovvaattiioonn,, SScciieenncceess eett
DDéévveellooppppeemmeenntt ééccoonnoommiiqquuee CCaannaaddaa
Cet appareil numérique de classe B est conforme aux exigences de la norme canadienne relative aux
équipements pouvant causer des interférences NMB-003.
GGeerrmmaannyy
BBlleennddsscchhuuttzz
Das Gerät ist nicht für die Benutzung im unmittelbaren Gesichtsfeld am Bildschirmarbeitsplatz
vorgesehen. Um störende Reflexionen am Bildschirmarbeitsplatz zu vermeiden, darf dieses Produkt
nicht im unmittelbaren Gesichtsfeld platziert werden.
IImmppoorrtteeuurr
Xerox GmbH
Hellersbergstraße 2-4
41460 Neuss
Deutschland
TTuurrkkeeyy RRooHHSS RReegguullaattiioonn
In compliance with Article 7 (d), we hereby certify “it is in compliance with the EEE regulation.”
“EEE yönetmeliğine uygundur.”
UUkkrraaiinnee RRooHHSS CCoommpplliiaannccee
Обладнання відповідаєвимогам Технічного регламенту щодо обмеження
використання деяких небезпечних речовин в електричному та електронному
обладнані, затвердженого постановою Кабінету Міністрів України від 3 грудня
2008 № 1057.
(The equipment complies with requirements of the Technical Regulation, approved by the Resolution
of Cabinet of Ministry of Ukraine as of December 3, 2008, in terms of restrictions for the use of
certain dangerous substances in electrical and electronic equipment.)
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Copy Regulations
UUnniitteedd SSttaatteess
Congress, by statute, has forbidden the reproduction of the following subjects under certain
circumstances. Penalties of fine or imprisonment may be imposed on those guilty of making such
reproductions.
1. Obligations or Securities of the United States Government, such as:
• Certificates of Indebtedness.
• National Bank Currency.
• Coupons from Bonds.
• Federal Reserve Bank Notes.
• Silver Certificates.
• Gold Certificates.
• United States Bonds.
• Treasury Notes.
• Federal Reserve Notes.
• Fractional Notes.
• Certificates of Deposit.
• Paper Money.
• Bonds and Obligations of certain agencies of the government, such as FHA and so on.
• Bonds. United States Savings Bonds may be photographed only for publicity purposes in
connection with the campaign for the sale of such bonds.
• Internal Revenue Stamps. If it is necessary to reproduce a legal document on which there is a
canceled revenue stamp, this may be done provided the reproduction of the document is
performed for lawful purposes.
• Postage Stamps, canceled or uncanceled. For philatelic purposes, Postage Stamps may be
photographed, provided the reproduction is in black and white and is less than 75% or more
than 150% of the linear dimensions of the original.
• Postal Money Orders.
• Bills, Checks, or Drafts of money drawn by or upon authorized officers of the United States.
• Stamps and other representatives of value, of whatever denomination, which have been or
may be issued under any Act of Congress.
• Adjusted Compensation Certificates for Veterans of the World Wars.
2. Obligations or Securities of any Foreign Government, Bank, or Corporation.
3. Copyrighted materials, unless permission of the copyright owner has been obtained or the
reproduction falls within the “fair use” or library reproduction rights provisions of the copyright
law. Further information of these provisions may be obtained from the Copyright Office, Library of
Congress, Washington, D.C. 20559. Ask for Circular R21.
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4. Certificate of Citizenship or Naturalization. Foreign Naturalization Certificates may be
photographed.
5. Passports. Foreign Passports may be photographed.
6. Immigration papers.
7. Draft Registration Cards.
8. Selective Service Induction papers that bear any of the following Registrant’s information:
• Earnings or Income.
• Court Record.
• Physical or mental condition.
• Dependency Status.
• Previous military service.
• Exception: United States military discharge certificates may be photographed.
9. Badges, Identification Cards, Passes, or Insignia carried by military personnel, or by members of
the various Federal Departments, such as FBI, Treasure, and so on (unless photograph is ordered
by the head of such department or bureau).
Reproducing the following is also prohibited in certain states:
• Automobile Licenses.
• Drivers’ Licenses.
• Automobile Certificates of Title.
The preceding list is not all inclusive, and no liability is assumed for its completeness or accuracy. In
case of doubt, consult your attorney.
For more information about these provisions contact the Copyright Office, Library of Congress,
Washington, D.C. 20559. Ask for Circular R21.
CCaannaaddaa
Parliament, by stature, has forbidden the reproduction of the following subjects under certain
circumstances. Penalties of fine or imprisonment may be imposed on those guilty of making such
reproductions.
• Current bank notes or current paper money
• Obligations or securities of a government or bank
• Exchequer bill paper or revenue paper
• The public seal of Canada or of a province, or the seal of a public body or authority in Canada, or
of a court of law
• Proclamations, orders, regulations, or appointments, or notices thereof (with intent to falsely
cause same to purport to have been printed by the Queens Printer for Canada, or the equivalent
printer for a province)
• Marks, brands, seals, wrappers, or designs used by or on behalf of the Government of Canada or of
a province, the government of a state other than Canada or a department, board, Commission, or
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agency established by the Government of Canada or of a province or of a government of a state
other than Canada
• Impressed or adhesive stamps used for the purpose of revenue by the Government of Canada or
of a province or by the government of a state other than Canada
• Documents, registers, or records kept by public officials charged with the duty of making or issuing
certified copies thereof, where the copy falsely purports to be a certified copy thereof
• Copyrighted material or trademarks of any manner or kind without the consent of the copyright
or trademark owner
This list is provided for your convenience and assistance, but it is not all-inclusive, and no liability is
assumed for its completeness or accuracy. In case of doubt, consult your solicitor.
OOtthheerr CCoouunnttrriieess
Copying certain documents may be illegal in your country. Penalties of fine or imprisonment may be
imposed on those found guilty of making such reproductions.
• Currency notes
• Bank notes and checks
• Bank and government bonds and securities
• Passports and identification cards
• Copyright material or trademarks without the consent of the owner
• Postage stamps and other negotiable instruments
This list is not inclusive and no liability is assumed for either its completeness or accuracy. In case of
doubt, contact your legal counsel.
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Material Safety Data Sheets
For Material Safety Data information regarding your printer, go to:
• Web Address: https://safetysheets.business.xerox.com/en-us/
• United States and Canada: 1-800-ASK-XEROX (1-800-275-9376)
• Other markets, send an email request to EHS-Europe@xerox.com
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B
Recycling and Disposal
This appendix contains:
• Product Disposal and Recycling ................................................................................................ 296
• North America ......................................................................................................................... 297
• Xerox Green World Alliance ...................................................................................................... 298
• Waste from Electrical and Electronic Equipment (WEEE) Directive ............................................ 299
North America
Xerox operates an equipment take-back and reuse and recycle program. Contact your Xerox
representative (1–800–ASK-XEROX) to determine if this Xerox product is part of the program. For
more information about Xerox environmental programs, go to https://www.xerox.com/en-us/about/
ehs.
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Xerox Green World Alliance
The Xerox Green World Alliance Program allows you to return qualified supplies to Xerox for reuse or
recycling. One hundred percent of the empty cartridges returned to Xerox are either reused or de-
manufactured for recycling. The boxes used to return the cartridges are also recycled.
To return Xerox cartridges for reuse or recycling, do the following:
1. Go to https://www.xerox.com/office/recycle.
2. Click Recycling.
3. Select an option for return.
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Waste from Electrical and Electronic Equipment
(WEEE) Directive
The WEEE logo signifies specific recycling programs and procedures for electronic
products in countries of the European Union. We encourage the recycling of our
products.
If you have further questions about recycling options, contact your local sales office.
IInnddiiaa EE--WWaassttee nnoottiiccee
This product including components, consumables, parts and spares complies with the “India E-Waste
Rules” and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or
polybrominated diphenyl ethers in concentrations exceeding 0.1% by weight and 0.01% by weight
for cadmium, except for the exemption set in the Rule.
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