Table of Contents
- User Guide
- 1 Safety
- 2 Learn About the Printer
- 3 Set up, install, and configure
- Selecting a Location for the Printer
- Attaching Cables
- Setting up and Using the Home Screen Applications
- Loading Paper and Specialty Media
- Installing and Updating Software, Drivers, and Firmware
- Installing the Software
- Operating System Requirements
- Installing the Print Drivers for a Windows Network Printer
- Installing the Windows Print Driver .zip File
- Installing the Print Drivers for a Windows USB Printer
- Installing the Printer as a Web Service on Devices
- Installing the Drivers and Utilities for MacOS
- Installing Print Drivers and Utilities for UNIX and Linux
- Updating Firmware
- Exporting or importing a configuration file
- Installing the Software
- Networking
- Printing the Menu Settings Page
- 4 Secure the printer
- 5 Print
- 6 Use printer menus
- 7 Maintain the Printer
- 8 Troubleshoot a problem
- Print Quality Problems
- Printing Problems
- Print Quality is Poor
- Blank or White Pages
- Dark Print
- Ghost Images
- Gray or Colored Background
- Incorrect Margins
- Light Print
- Missing Colors
- Mottled Print and Dots
- Paper Curl
- Print Crooked or Skewed
- Solid Color or Black Images
- Text or Images Cut Off
- Toner Easily Rubs Off
- Uneven Print Density
- Horizontal Dark Lines
- Vertical Dark Lines
- Horizontal White Lines
- Vertical White Lines
- Repeating Defects
- Print Jobs do not Print
- Slow Printing
- Job Prints from the Wrong Tray or on the Wrong Paper
- Print Quality is Poor
- The Printer is not Responding
- Network Connection Problems
- Issues with Supplies
- Clearing Jams
- Paper Feed Problems
- Color Quality Problems
- Contacting Customer Support
- A Regulatory Information
- Basic Regulations
- Noise Emission Levels
- Static Sensitivity Notice
- ENERGY STAR
- Temperature Information
- Información de la energía de México
- Laser Notice
- Power
- Regulatory Notices for Wireless Products
- Federal Communications Commission (FCC) Compliance Information Statement
- Innovation, Science and Economic Development Canada Compliance Statement
- Germany
- Turkey RoHS Regulation
- Ukraine RoHS Compliance
- Material Safety Data Sheets
- Basic Regulations
- B Recycling and Disposal
Xerox C230V/DNIUK User Manual
Displayed below is the user manual for C230V/DNIUK by Xerox which is a product in the Laser Printers category. This manual has pages.
Related Manuals
Version 1.0
July 2021
702P08623
Xerox®C230 Color Printer
User Guide
© 2021 Xerox Corporation. All rights reserved. Xerox®and Xerox and Design®are trademarks of Xerox Corporation in the
United States and other countries.
Adobe®, Adobe PDF logo, Adobe®Reader®, Adobe®Type Manager®, ATM™, Flash®, Macromedia®, Photoshop®, and
PostScript®are trademarks or registered trademarks of Adobe Systems, Inc.
Apple®, Bonjour®, EtherTalk™, TrueType®, iPad®, iPhone®, iPod®, iPod touch®, AirPrint®and the AirPrint Logo®, Mac®, Mac
OS®, and Macintosh®are trademarks or registered trademarks of Apple Inc. in the U.S. and other countries.
Microsoft®, Windows Vista®, Windows®, Windows Server®, and OneDrive®are registered trademarks of Microsoft
Corporation in the United States and other countries.
Mopria is a trademark of the Mopria Alliance.
Wi-Fi CERTIFIED Wi-Fi Direct®is a trademark of the Wi-Fi Alliance.
PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s designation of a set of
printer commands (language) and functions included in its printer products. This printer is intended to be compatible with
the PCL language. This means the printer recognizes PCL commands used in various application programs, and that the
printer emulates the functions corresponding to the commands.
All other trademarks are the property of their respective owners.
Xerox®C230 Color Printer
User Guide
3
Table of Contents
1 Safety .......................................................................................................................................... 9
Conventions........................................................................................................................... 10
Product Statements ............................................................................................................... 11
Maintenance Safety............................................................................................................... 14
Consumable Information ....................................................................................................... 15
2 Learn About the Printer .........................................................................................................17
Printer Configuration ............................................................................................................. 18
Using the Control Panel ......................................................................................................... 19
Xerox®C230 Color Printer ................................................................................................ 19
Customizing the Home Screen ............................................................................................... 21
Understanding the Status of the Indicator Light .................................................................... 22
Selecting Paper ...................................................................................................................... 23
Paper Guidelines .............................................................................................................. 23
Paper Characteristics........................................................................................................ 23
Unacceptable Paper......................................................................................................... 24
Storing Paper................................................................................................................... 24
Selecting Preprinted Forms and Letterhead ...................................................................... 25
Supported Paper Sizes...................................................................................................... 25
Supported Paper Types .................................................................................................... 27
Supported Paper Weights................................................................................................. 28
3 Set up, install, and configure................................................................................................29
Selecting a Location for the Printer ........................................................................................ 30
Attaching Cables.................................................................................................................... 31
Setting up and Using the Home Screen Applications .............................................................. 32
Finding the IP Address of the Printer ................................................................................ 32
Managing Bookmarks ...................................................................................................... 32
Loading Paper and Specialty Media ....................................................................................... 34
Setting the Paper Size and Type....................................................................................... 34
Configuring Universal Paper Settings ............................................................................... 34
Loading the Tray.............................................................................................................. 34
Loading the Manual Feeder ............................................................................................. 37
Installing and Updating Software, Drivers, and Firmware ....................................................... 40
Installing the Software .................................................................................................... 40
Updating Firmware.......................................................................................................... 43
Exporting or importing a configuration file....................................................................... 44
Networking............................................................................................................................ 45
4Xerox®C230 Color Printer
User Guide
Connecting the Printer to a Wi-Fi Network ....................................................................... 45
Connecting the Printer to a Wireless Network Using Wi-Fi Protected Setup (WPS) ............ 45
Configuring Wi-Fi Direct................................................................................................... 46
Connecting a Mobile Device to the Printer........................................................................ 46
Connecting a Computer to the Printer .............................................................................. 47
Deactivating the Wi-Fi Network ....................................................................................... 47
Checking the Printer Connectivity..................................................................................... 48
Printing the Menu Settings Page ............................................................................................ 49
4 Secure the printer ...................................................................................................................51
Erasing Printer Memory.......................................................................................................... 52
Restoring Factory Default Settings ......................................................................................... 53
Statement of Volatility........................................................................................................... 54
5 Print ...........................................................................................................................................55
Printing from a Computer ...................................................................................................... 56
Printing From a Mobile Device................................................................................................ 57
Printing from a Mobile Device Using Mopria™Print Service .............................................. 57
Printing from a Mobile Device using AirPrint®................................................................... 57
Printing from a Mobile Device using Wi-Fi Direct®............................................................ 57
Printing a Font Sample List..................................................................................................... 59
Placing Separator Sheets Between Copies .............................................................................. 60
Canceling a Print Job ............................................................................................................. 61
From the Printer Control Panel ......................................................................................... 61
From the Computer.......................................................................................................... 61
Adjusting Toner Darkness....................................................................................................... 62
6 Use printer menus ..................................................................................................................63
Menu Map............................................................................................................................. 64
Device ................................................................................................................................... 65
Preferences...................................................................................................................... 65
Eco-Mode ........................................................................................................................ 66
Remote Operator Panel .................................................................................................... 67
Notifications.................................................................................................................... 67
Power Management......................................................................................................... 69
Restore Factory Defaults .................................................................................................. 70
Maintenance ................................................................................................................... 70
About this Printer............................................................................................................. 73
Print....................................................................................................................................... 74
Layout............................................................................................................................. 74
Setup............................................................................................................................... 75
Quality............................................................................................................................. 76
PostScript ........................................................................................................................ 77
PCL.................................................................................................................................. 78
Image ............................................................................................................................. 79
Table of Contents
Xerox®C230 Color Printer
User Guide
5
Paper..................................................................................................................................... 81
Tray Configuration........................................................................................................... 81
Media Configuration........................................................................................................ 81
Network/Ports........................................................................................................................ 83
Network Overview............................................................................................................ 83
Wireless........................................................................................................................... 84
Wi-Fi Direct...................................................................................................................... 87
Ethernet .......................................................................................................................... 87
TCP/IP ............................................................................................................................. 89
SNMP .............................................................................................................................. 91
IPSec............................................................................................................................... 93
802.1x............................................................................................................................. 94
LPD Configuration............................................................................................................ 94
HTTP/FTP Settings ........................................................................................................... 95
USB................................................................................................................................. 96
Restrict External Network Access ...................................................................................... 96
Security ................................................................................................................................. 98
Login Methods................................................................................................................. 98
Certificate Management.................................................................................................. 99
Login Restrictions........................................................................................................... 100
Erase Temporary Data Files............................................................................................ 100
Miscellaneous ................................................................................................................ 100
Reports................................................................................................................................ 102
Menu Settings Page....................................................................................................... 102
Device ........................................................................................................................... 102
Print............................................................................................................................... 102
Network......................................................................................................................... 102
Troubleshooting................................................................................................................... 103
7 Maintain the Printer ............................................................................................................ 105
Checking the Status of Supplies ........................................................................................... 106
Configuring Supply Notifications.......................................................................................... 107
Setting up E-mail Alerts........................................................................................................ 108
Viewing Reports................................................................................................................... 109
Ordering Supplies................................................................................................................. 110
Using Genuine Xerox Supplies ........................................................................................ 110
Replacing Supplies ............................................................................................................... 111
Replacing a Print Cartridge............................................................................................. 111
Replacing the Waste Toner Bottle................................................................................... 114
Cleaning Printer Parts........................................................................................................... 115
Cleaning the Printer ....................................................................................................... 115
Cleaning the Control Panel............................................................................................. 115
Saving Energy and Paper ..................................................................................................... 116
Configuring Power Save Mode Settings .......................................................................... 116
Conserving Supplies ....................................................................................................... 116
Table of Contents
6Xerox®C230 Color Printer
User Guide
Moving the Printer to Another Location................................................................................ 117
8 Troubleshoot a problem ..................................................................................................... 119
Print Quality Problems.......................................................................................................... 120
Printing Problems................................................................................................................. 121
Print Quality is Poor........................................................................................................ 121
Print Jobs do not Print.................................................................................................... 148
Slow Printing.................................................................................................................. 149
Job Prints from the Wrong Tray or on the Wrong Paper .................................................. 151
The Printer is not Responding............................................................................................... 152
Network Connection Problems ............................................................................................. 154
Cannot open Embedded Web Server .............................................................................. 154
Cannot Connect the Printer to the Wi-Fi Network ........................................................... 155
Issues with Supplies ............................................................................................................. 157
Replace Cartridge Printer Region Mismatch .................................................................... 157
Non-Xerox Supplies........................................................................................................ 157
Clearing Jams ...................................................................................................................... 158
Avoiding Jams................................................................................................................ 158
Identifying Jam Locations.............................................................................................. 160
Paper Jam in the Standard Tray ..................................................................................... 161
Paper Jam in the Standard Output Tray ......................................................................... 163
Paper Jam in the Manual Feeder .................................................................................... 164
Paper Jam in Door B ...................................................................................................... 166
Paper Feed Problems............................................................................................................ 169
Envelope Seals when Printing ......................................................................................... 169
Collated Printing does not Work ..................................................................................... 170
Paper Frequently Jams ................................................................................................... 171
Jammed Pages are not Reprinted................................................................................... 172
Color Quality Problems......................................................................................................... 173
Modifying the Colors in Printed Output .......................................................................... 173
FAQ About Color Printing ............................................................................................... 173
The Print Appears Tinted ............................................................................................... 175
Contacting Customer Support .............................................................................................. 176
A Regulatory Information...................................................................................................... 177
Basic Regulations ................................................................................................................. 178
Noise Emission Levels..................................................................................................... 178
Static Sensitivity Notice ................................................................................................. 178
ENERGY STAR ................................................................................................................ 178
Temperature Information............................................................................................... 179
Información de la energía de México ............................................................................. 179
Laser Notice................................................................................................................... 179
Power ............................................................................................................................ 179
Regulatory Notices for Wireless Products........................................................................ 181
Federal Communications Commission (FCC) Compliance Information Statement........... 182
Table of Contents
Xerox®C230 Color Printer
User Guide
7
Innovation, Science and Economic Development Canada Compliance
Statement ..................................................................................................................... 183
Germany........................................................................................................................ 183
Turkey RoHS Regulation ................................................................................................. 184
Ukraine RoHS Compliance.............................................................................................. 184
Material Safety Data Sheets ................................................................................................ 185
B Recycling and Disposal ....................................................................................................... 187
Product Disposal and Recycling ............................................................................................ 188
North America ..................................................................................................................... 189
Xerox Green World Alliance .................................................................................................. 190
Waste from Electrical and Electronic Equipment (WEEE) Directive ........................................ 191
India E-Waste notice...................................................................................................... 191
Table of Contents
8Xerox®C230 Color Printer
User Guide
Table of Contents
Xerox®C230 Color Printer
User Guide
9
1
Safety
This chapter contains:
• Conventions............................................................................................................................... 10
• Product Statements ................................................................................................................... 11
• Maintenance Safety................................................................................................................... 14
• Consumable Information ........................................................................................................... 15
Your printer and the recommended supplies have been designed and tested to meet strict safety
requirements. Attention to the following information ensures the continued safe operation of your
Xerox printer.
Conventions
Note: A note identifies information that could help you.
Warning: A warning identifies something that could damage the product hardware or software.
Caution: A caution indicates a potentially hazardous situation that could injure you.
Different types of statements include:
CAUTION—POTENTIAL INJURY: Indicates a risk of injury.
CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.
CAUTION—HOT SURFACE: Indicates a risk of burn if touched.
CAUTION—TIPPING HAZARD: Indicates a crush hazard.
CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.
CAUTION—MOVING PARTS: Indicates a risk of laceration or abrasion injuries from rotating
parts.
10 Xerox®C230 Color Printer
User Guide
Safety
Product Statements
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the
power cord to an appropriately rated and properly grounded electrical outlet that is near the
product and easily accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the
power cord provided with this product or the manufacturer authorized replacement.
CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multi-outlet
power strips, multi-outlet extenders, or UPS devices. The power capacity of these types of
accessories can be easily overloaded by a laser printer and may result in a risk of fire, property
damage, or poor printer performance.
CAUTION—POTENTIAL INJURY: Do not use this product with an inline surge protector. The
use of a surge protection device may result in a risk of fire, property damage, or poor printer
performance.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this
product near water or wet locations.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or
make any electrical or cabling connections, such as the power cord, fax feature, or telephone,
during a lightning storm.
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the
power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord
between objects such as furniture and walls. If any of these things happen, a risk of fire or
electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the
power cord from the electrical outlet before inspecting it.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external
connections, such as Ethernet and telephone system connections, are properly installed in their
marked plug-in ports.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the
controller board or installing optional hardware or memory devices sometime after setting up
the printer, then turn the printer off, and unplug the power cord from the electrical outlet
before continuing. If you have any other devices attached to the printer, then turn them off as
well, and unplug any cables going into the printer.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior
of the printer, unplug the power cord from the electrical outlet and disconnect all cables from
the printer before proceeding.
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20kg (44lb), then it may
require two or more people to lift it safely.
Xerox®C230 Color Printer
User Guide
11
Safety
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid
personal injury or printer damage:
• Make sure that all doors and trays are closed.
• Turn off the printer, and then unplug the power cord from the electrical outlet.
• Disconnect all cords and cables from the printer.
• If the printer has separate floor-standing optional trays or output options attached to it,
then disconnect them before moving the printer.
• If the printer has a caster base, then carefully roll it to the new location. Use caution when
passing over thresholds and breaks in flooring.
• If the printer does not have a caster base but is configured with optional trays or output
options, then remove the output options and lift the printer off the trays. Do not try to lift
the printer and any options at the same time.
• Always use the handholds on the printer to lift it.
• Any cart used to move the printer must have a surface able to support the full footprint of
the printer.
• Any cart used to move the hardware options must have a surface able to support the
dimensions of the options.
• Keep the printer in an upright position.
• Avoid severe jarring movements.
• Make sure that your fingers are not under the printer when you set it down.
• Make sure that there is adequate clearance around the printer.
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may
require a caster base, furniture, or other feature to prevent instability causing possible injury.
For more information on supported configurations, contact the place where you purchased the
printer.
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray
separately. Keep all other trays closed until needed.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury
from a hot component, allow the surface to cool before touching it.
CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked
with this label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and
covers.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or
performance of procedures other than those specified in the User Guide may result in
hazardous radiation exposure.
This product is designed, tested, and approved to meet strict global safety standards with the use of
specific manufacturer components. The safety features of some parts may not always be obvious.
The manufacturer is not responsible for the use of other replacement parts.
Refer service or repairs, other than those described in the user documentation, to a service
representative.
12 Xerox®C230 Color Printer
User Guide
Safety
This product uses a printing process that heats the print media, and the heat may cause the media to
release emissions. You must understand the section in your operating instructions that discusses the
guidelines for selecting print media to avoid the possibility of harmful emissions.
This product may produce small amounts of ozone during normal operation, and may be equipped
with a filter designed to limit ozone concentrations to levels well below the recommended exposure
limits. To avoid high ozone concentration levels during extensive usage, install this product in a well-
ventilated area and replace the ozone and exhaust filters if instructed to do so in the product
maintenance instructions. If there are no references to filters in the product maintenance
instructions, then there are no filters requiring replacement for this product.
SAVE THESE INSTRUCTIONS.
Xerox®C230 Color Printer
User Guide
13
Safety
Maintenance Safety
Do not carry out any maintenance on this product that is not described in the customer
documentation.
CAUTION—POTENTIAL INJURY: Do not use aerosol cleaners. Aerosol cleaners can be
explosive or flammable when used on electromechanical equipment.
Use supplies and cleaning materials only as directed.
Do not remove the covers or guards that are fastened with screws. Customer service items are not
located behind these covers.
In case of a Dry Ink or Toner Spill, use a broom or a wet cloth to wipe off spilled dry ink or toner.
Sweep slowly to minimize generation of dust during clean up. Avoid using a vacuum. If a vacuum
must be used, the unit should be designed for combustible dusts, having an explosion rated motor
and non-conductive hose.
CAUTION—HOT SURFACE: The metallic surfaces in the fuser area are hot. Use caution when
you remove paper jams from this area and avoid touching any metallic surfaces.
14 Xerox®C230 Color Printer
User Guide
Safety
Consumable Information
CAUTION—POTENTIAL INJURY: When handling cartridges such as ink or fuser, avoid skin or
eye contact. Eye contact can cause irritation and inflammation. Do not attempt to disassemble
the cartridge. This can increase the risk of skin or eye contact.
Store all consumables in accordance with the instructions given on the package or container.
Keep all consumables away from the reach of children.
Never throw dry ink/toner, print cartridges, or dry ink/toner containers into an open flame.
For information on Xerox®supplies recycling programs, go to: https://www.xerox.com/recycling.
Xerox®C230 Color Printer
User Guide
15
Safety
Xerox®C230 Color Printer
User Guide
17
2
Learn About the Printer
This chapter contains:
• Printer Configuration.................................................................................................................. 18
• Using the Control Panel.............................................................................................................. 19
• Customizing the Home Screen ................................................................................................... 21
• Understanding the Status of the Indicator Light ........................................................................ 22
• Selecting Paper .......................................................................................................................... 23
Using the Control Panel
XXeerrooxx®® CC223300 CCoolloorr PPrriinntteerr
Control panel part Function
1Display • View printer messages and
supply status.
• Set up and operate the printer.
2Right arrow button • Scroll through menus or move
between screens and menu
options.
• Increase the numeric value of
a setting.
3Stop or Cancel button Stop the current job.
4Indicator light Check the status of the printer.
5Select button • Select a menu option.
• Save the changes in a setting.
6Back button Return to the previous screen.
Xerox®C230 Color Printer
User Guide
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Learn About the Printer
Control panel part Function
7Left arrow button • Scroll through menus or move
between screens and menu
options.
• Decrease the numeric value of
a setting.
8Power button Turn on or turn off the printer.
To turn off the printer, press and
hold the power button for five
seconds.
20 Xerox®C230 Color Printer
User Guide
Learn About the Printer
Customizing the Home Screen
This feature is available only in some printer models.
1. From the control panel, touch Settings > Device > Visible Home Screen Icons.
2. Select the icons that you want to appear on the home screen.
3. Apply the changes.
Xerox®C230 Color Printer
User Guide
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Learn About the Printer
Understanding the Status of the Indicator Light
Indicator light Printer status
Off The printer is off.
Blue The printer is on or ready.
Blinking blue The printer is processing data.
Blinking red The printer requires user intervention.
Amber The printer is in Sleep mode.
22 Xerox®C230 Color Printer
User Guide
Learn About the Printer
Selecting Paper
PPaappeerr GGuuiiddeelliinneess
Use the appropriate paper to prevent jams and help ensure trouble-free printing.
• Always use new, undamaged paper.
• Before loading paper, know the recommended printable side of the paper. This information is
usually indicated on the paper package.
• Do not use paper that has been cut or trimmed by hand.
• Do not mix paper sizes, types, or weights in the same tray; mixing results in jams.
• Do not use coated papers unless they are specifically designed for electrophotographic printing.
PPaappeerr CChhaarraacctteerriissttiiccss
The following paper characteristics affect print quality and reliability. Consider these factors before
printing on them.
WWeeiigghhtt
The trays can feed paper weights from 60–176 g/m2(16–47 lb.) grain long paper. Paper lighter than
60 g/m2(16 lb.) may not be stiff enough to feed properly, and may cause jams.
CCuurrll
Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems.
Curl can occur after the paper passes through the printer, where it is exposed to high temperatures.
Storing paper unwrapped in hot, humid, cold, or dry conditions can contribute to paper curling before
printing and can cause feeding problems.
SSmmooootthhnneessss
Paper smoothness directly affects print quality. If paper is too rough, toner cannot fuse to it properly.
If paper is too smooth, it can cause paper feeding or print quality issues. We recommend the use of
paper with 50 Sheffield points.
MMooiissttuurree CCoonntteenntt
The amount of moisture in paper affects both print quality and the printer ability to feed the paper
correctly. Leave paper in its original wrapper until you use it. Exposure of paper to moisture changes
can degrade its performance.
Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before
printing. Extend the time several days if the storage or transportation environment is very different
from the printer environment. Thick paper may also require a longer conditioning period.
Xerox®C230 Color Printer
User Guide
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Learn About the Printer
GGrraaiinn DDiirreeccttiioonn
Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long,
running the length of the paper, or grain short, running the width of the paper.
For 60–176 g/m2(16–47 lb.) paper, grain long paper is recommended.
FFiibbeerr CCoonntteenntt
Most high-quality xerographic paper is made from 100 percent chemically treated pulped wood. This
content provides the paper with a high degree of stability, resulting in fewer paper feeding problems
and better print quality. Paper containing fibers such as cotton can negatively affect paper handling.
UUnnaacccceeppttaabbllee PPaappeerr
The following paper types are not recommended for use with the printer:
• Chemically treated papers used to make copies without carbon paper, also known as carbonless
papers, carbonless copy paper (CCP), or no carbon required (NCR) paper
• Preprinted papers with chemicals that may contaminate the printer
• Preprinted papers that can be affected by the temperature in the printer fuser
• Preprinted papers that require a registration (the precise print location on the page) greater than
±2.3mm (±0.9in.), such as optical character recognition (OCR) forms
In some cases, registration can be adjusted with a software application to successfully print on
these forms.
• Coated papers (erasable bond), synthetic papers, thermal papers
• Rough-edged, rough or heavily textured surface papers, or curled papers
• Recycled papers that fail EN12281:2002 (European)
• Paper weighing less than 60 g/m2(16 lb.)
• Multiple-part forms or documents
SSttoorriinngg PPaappeerr
Use these paper storage guidelines to help avoid jams and uneven print quality:
• Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours
before printing.
• Extend the time several days if the storage or transportation environment is very different from
the printer environment. Thick paper may also require a longer conditioning period.
• For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40
percent.
• Most label manufacturers recommend printing in a temperature range of 18–24°C (65–75°F) with
relative humidity between 40 and 60 percent.
• Store paper in cartons, on a pallet or shelf, rather than on the floor.
• Store individual packages on a flat surface.
24 Xerox®C230 Color Printer
User Guide
Learn About the Printer
• Do not store anything on top of individual paper packages.
• Take paper out of the carton or wrapper only when you are ready to load it in the printer. The
carton and wrapper help keep the paper clean, dry, and flat.
SSeelleeccttiinngg PPrreepprriinntteedd FFoorrmmss aanndd LLeetttteerrhheeaadd
• Use grain long paper.
• Use only forms and letterhead printed using an offset lithographic or engraved printing process.
• Avoid paper with rough or heavily textured surfaces.
• Use inks that are not affected by the resin in toner. Inks that are oxidation-set or oil-based
generally meet these requirements; latex inks might not.
• Print samples on preprinted forms and letterheads considered for use before buying large
quantities. This action determines whether the ink in the preprinted form or letterhead affects
print quality.
• When in doubt, contact your paper supplier.
• When printing on letterhead, load the paper in the proper orientation for your printer. For more
information, see the Paper and Specialty Media Guide.
SSuuppppoorrtteedd PPaappeerr SSiizzeess
Paper Size
Standard 250–Sheet
Tray Manual Feeder Two-sided Printing
A4
210 x 297 mm (8.27 x
11.7 in.)
A51
148 x 210 mm (5.83 x
8.27 in.)
X
A6
105 x 148 mm (4.13 x
5.83 in.)
X
JIS B5
182 x 257 mm (7.17 x
10.1 in.)
X
Oficio (Mexico)
215.9 x 340.4 mm (8.5 x
13.4 in.)
Hagaki
100 x 148 mm (3.94 x
5.83 in.)
X
Xerox®C230 Color Printer
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Learn About the Printer
Paper Size
Standard 250–Sheet
Tray Manual Feeder Two-sided Printing
Statement
139.7 x 215.9 mm (5.5 x
8.5 in.)
X
Executive
184.2 x 266.7 mm (7.25
x 10.5 in.)
X
Letter
215.9 x 279.4 mm (8.5 x
11 in.)
Legal
215.9 x 355.6 mm (8.5 x
14 in.)
Folio
215.9 x 330.2 mm (8.5 x
13 in.)
Universal2,3
98.4 x 148–215.9 x 355.6
mm (3.86 x 5.83–8.5 x
14 in.)
Universal2,3
25.4 x 25.4–215.9 x 297
mm (1 x 1–8.5 x 11.69
in.)
X X X
Universal2,3
105 x 148–215.9 x 355.6
mm (4.13 x 5.83–8.5 x
14 in.)
X X X
73/4 Envelope
98.4 x 190.5 mm (3.875
x 7.5 in.)
4X
9Envelope
98.4 x 225.4 mm (3.875
x 8.9 in.)
4X
10Envelope
104.8 x 241.3 mm (4.12
x 9.5 in.)
4X
DLEnvelope 4X
26 Xerox®C230 Color Printer
User Guide
Learn About the Printer
Paper Size
Standard 250–Sheet
Tray Manual Feeder Two-sided Printing
110 x 220 mm (4.33 x
8.66 in.)
C5Envelope
162 x 229 mm (6.38 x
9.01 in.)
4X
B5Envelope
176 x 250 mm (6.93 x
9.84 in.)
4X
Other Envelope
98.4 x 162–176 x 250
mm (3.87 x 6.38–6.93 x
9.84 in)
4X
1The default support is long-edge feed. When running on short-edge feed, A5 is treated as narrow paper.
2When Universal is selected, the page is formatted for 215.90 x 355.60 mm (8.5 x 14 in.) unless specified by
the software application.
3Load narrow paper with the short edge entering the printer first.
4The standard 250-sheet tray supports up to 5 envelopes at a time. The optional 250-sheet tray supports up
to 40 envelopes at a time.
SSuuppppoorrtteedd PPaappeerr TTyyppeess
• Labels, envelopes, and card stock always print at reduced speed.
• Labels are supported for occasional use and must be tested for acceptability.
Paper Type
Standard 250–Sheet
Tray Manual Feeder Two-sided Printing
Plain paper
Card stock X
Labels X
Envelopes X
Xerox®C230 Color Printer
User Guide
27
Learn About the Printer
SSuuppppoorrtteedd PPaappeerr WWeeiigghhttss
Paper Type and
Weight
Standard 250–Sheet
Tray Manual Feeder Two-sided Printing
Light paper
60–74.9 g/m2grain long
(16–19.9 lb. bond)
Plain paper
75–90.3 g/m2grain long
(20–24 lb. bond)
Heavy paper
90.3–100 g/m2grain
long (24.1–26 lb. bond)
Card stock
105.1–162 g/m2grain
long (28.1–43 lb. bond)
X
Card stock
105.1–200 g/m2grain
long (28.1–53 lb. bond)
XX
Paper labels
131 g/m2(35 lb. bond)
X
Envelopes
60–90 g/m2(16–24 lb.
bond)
X
28 Xerox®C230 Color Printer
User Guide
Learn About the Printer
Xerox®C230 Color Printer
User Guide
29
3
Set up, install, and configure
This chapter contains:
• Selecting a Location for the Printer............................................................................................. 30
• Attaching Cables........................................................................................................................ 31
• Setting up and Using the Home Screen Applications .................................................................. 32
• Loading Paper and Specialty Media ........................................................................................... 34
• Installing and Updating Software, Drivers, and Firmware ........................................................... 40
• Networking ................................................................................................................................ 45
• Printing the Menu Settings Page ................................................................................................ 49
Selecting a Location for the Printer
• Leave enough room to open trays, covers, and doors and to install hardware options.
• Set up the printer near an electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the
power cord to an appropriately rated and properly grounded electrical outlet that is near
the product and easily accessible.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this
product near water or wet locations.
• Make sure that airflow in the room meets the latest revision of the ASHRAE 62 standard or the
CEN Technical Committee 156 standard.
• Provide a flat, sturdy, and stable surface.
• Keep the printer:
– Clean, dry, and free of dust
– Away from stray staples and paper clips
– Away from the direct airflow of air conditioners, heaters, or ventilators
– Free from direct sunlight and humidity extremes
• Observe the temperature range.
Operating temperature: 10–32.2° C (50–90° F)
• Allow the following recommended amount of space around the printer for proper ventilation:
1Top 101 mm (4 in.)
2Rear 102 mm (4 in.)
3Right side 76 mm (3 in.)
4Front 76 mm (3 in.)
5Left side 76 mm (3 in.)
30 Xerox®C230 Color Printer
User Guide
Set up, install, and configure
Attaching Cables
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or
make any electrical or cabling connections, such as the power cord, fax feature, or telephone,
during a lightning storm.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the
power cord to an appropriately rated and properly grounded electrical outlet that is near the
product and easily accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the
power cord provided with this product or the manufacturer's authorized replacement.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the
USB cable, any wireless network adapter, or the printer in the areas shown while actively
printing.
Printer Port Function
1Ethernet port Connect the printer to a network.
2USB printer port Connect the printer to a computer.
3Power cord socket Connect the printer to an electrical outlet.
Xerox®C230 Color Printer
User Guide
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Set up, install, and configure
Setting up and Using the Home Screen
Applications
This feature is available only in some printer models.
FFiinnddiinngg tthhee IIPP AAddddrreessss ooff tthhee PPrriinntteerr
To view the IP address of the printer, open the Home Screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, temporarily disable it to load the Web page correctly.
MMaannaaggiinngg BBooookkmmaarrkkss
CCrreeaattiinngg BBooookkmmaarrkkss
Use bookmarks to print frequently accessed documents that are stored in servers or on the web.
1. Open a web browser, and then type the printer IP address in the address field.
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2. Click Bookmarks > Add Bookmark, and then type a bookmark name.
3. Select an Address protocol type, and then do one of the following:
• For HTTP and HTTPS, type the URL that you want to bookmark.
• For HTTPS, make sure to use the host name instead of the IP address. For example, type
myWebsite.com/sample.pdf instead of typing 123.123.123.123/sample.pdf. Make sure that
the host name also matches the Common Name (CN) value in the server certificate. For more
information on obtaining the CN value in the server certificate, see the help information for
your web browser.
• For FTP, type the FTP address. For example, myServer/myDirectory. Enter the FTP port. Port 21
is the default port for sending commands.
• For SMB, type the network folder address. For example, myServer/myShare/myFile.pdf. Type
the network domain name.
• If necessary, select the Authentication type for FTP and SMB.
To limit access to the bookmark, enter a PIN.
Note: The application supports the following file types: PDF, JPEG, TIFF, and HTML-based web
pages. Other file types such as DOCX and XLXS are supported in some printer models.
4. Click Save.
32 Xerox®C230 Color Printer
User Guide
Set up, install, and configure
CCrreeaattiinngg FFoollddeerrss
1. Open a web browser, and then type the printer IP address in the address field.
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2. Click Bookmarks > Add Folder, and then type a folder name.
Note: To limit access to the folder, enter a PIN.
3. Click Save.
Note: You can create folders or bookmarks inside a folder. To create a bookmark, see Creating
Bookmarks.
Xerox®C230 Color Printer
User Guide
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Set up, install, and configure
Loading Paper and Specialty Media
SSeettttiinngg tthhee PPaappeerr SSiizzee aanndd TTyyppee
1. From the control panel, navigate to Settings > PaperTray > Configuration > Paper Size/Type,
then select a paper source.
For non-touch-screen printer models, press to navigate through the settings.
2. Set the paper size and type.
CCoonnffiigguurriinngg UUnniivveerrssaall PPaappeerr SSeettttiinnggss
1. From the control panel, navigate to:
Settings > Paper > Media Configuration > Universal Setup
For non-touch-screen printer models, press OK to navigate through the settings.
2. Configure the settings.
LLooaaddiinngg tthhee TTrraayy
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, keep the tray
closed until needed.
1. Remove the tray.
Note: To avoid paper jams, do not remove the tray while the printer is busy.
34 Xerox®C230 Color Printer
User Guide
Set up, install, and configure
2. Flex, fan, then align the paper edges before loading.
3. Load the paper stack with the printable side face-up.
• Load letterhead face-up with the header toward the back of the tray for one-sided printing.
• Load letterhead face-down with the header toward the front of the tray for two-sided printing.
• Do not slide paper into the tray.
Xerox®C230 Color Printer
User Guide
35
Set up, install, and configure
4. To avoid paper jams, make sure that the stack height is below the maximum paper fill indicator.
5. Adjust the guides to match the size of the paper that you are loading.
6. Insert the tray.
7. If necessary, set the paper size and paper type from the control panel to match the paper loaded.
36 Xerox®C230 Color Printer
User Guide
Set up, install, and configure
• Load letterhead with the printable side face-down and the top edge entering the printer last
for two-sided printing.
• Load envelope with the flap side down and against the right side of the paper guide.
3. Feed the paper until its leading edge gets pulled in.
• To avoid paper jams, do not force paper into the manual feeder.
• Before loading another sheet, wait for a message to appear on the display.
Xerox®C230 Color Printer
User Guide
39
Set up, install, and configure
Installing and Updating Software, Drivers, and
Firmware
IInnssttaalllliinngg tthhee SSooffttwwaarree
Before you install the print driver software, verify that the printer is plugged in, powered on,
connected correctly, and has a valid IP address. The IP address usually appears in the upper right
corner of the control panel.
To view the IP address of the printer, refer to Finding the IP Address of the Printer.
Note: If the Software and Documentation disc is not available, download the latest drivers
from www.xerox.com/drivers
OOppeerraattiinngg SSyysstteemm RReeqquuiirreemmeennttss
• Windows 7, Windows 8, Windows 8.1, Windows 10, Windows Server 2008 R2, Windows Server
2012, Windows Server 2016, and Windows Server 2019.
• MacOS version 10.14 and later.
• UNIX and Linux: Your printer supports connection to various UNIX platforms through the network
interface.
IInnssttaalllliinngg tthhee PPrriinntt DDrriivveerrss ffoorr aa WWiinnddoowwss NNeettwwoorrkk PPrriinntteerr
1. Insert the Software and Documentation disc into the appropriate drive on your computer. If the
installer does not start automatically, navigate to the drive, then double-click the Setup.exe
installer file.
2. Click Xerox Smart Start — Driver Installer (Recommended).
3. At the License Agreement, click Agree.
4. From the list of discovered printers, select your printer.
When you install print drivers for a network printer, if your printer does not appear in the list, click
Don’t See Your Printer?, then enter the IP address for your printer.
To view the IP address of your printer, refer to Finding the IP Address of the Printer.
5. Click Quick Install.
A message appears that confirms that the installation is successful.
6. To complete the installation and close the Installer window, click Done.
IInnssttaalllliinngg tthhee WWiinnddoowwss PPrriinntt DDrriivveerr ..zziipp FFiillee
You can download print drivers from Xerox.com in a .zip file, then use the Windows Add Printer Wizard
to install the print drivers on your computer.
To install the print driver from the .zip file:
1. Download, then extract the required .zip file to a local directory on your computer.
40 Xerox®C230 Color Printer
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Set up, install, and configure
2. At your computer, open the Control Panel, then select Devices and Printers > Add a Printer.
3. Click The printer that I want isn't listed, then click Add a local printer or network printer with
manual settings.
4. To use a previously established port, select Use an existing port, then from the list, select a
Standard TCP/IP Port.
5. To create a Standard TCP/IP port:
a. Select Create a New Port.
b. For Type of port, select Standard TCP/IP Port, then click Next.
c. In the Hostname or IP address field, type the printer IP address or host name.
d. To disable the feature, clear the check box for Query the printer and automatically select
the driver to use, then click Next.
6. Click Have Disk.
7. Click Browse. Browse to, then select the driver.inf file for your printer. Click Open.
8. Select your printer model, then click Next.
9. If a prompt appears because the print driver was installed previously, click Use the driver that is
currently installed (recommended).
10. In the Printer name field, type a name for your printer.
11. To install the print driver, click Next.
12. If needed, set the printer as the default printer.
Note: Before you select Share Printer, contact your system administrator.
13. To send a test page to the printer, click Print a test page.
14. Click Finish.
IInnssttaalllliinngg tthhee PPrriinntt DDrriivveerrss ffoorr aa WWiinnddoowwss UUSSBB PPrriinntteerr
1. Connect the B end of a standard A/B USB 2.0 or USB 3.0 cable to the USB Port on the back of the
printer.
2. Connect the A end of the USB cable to the USB port on the computer.
3. If the Windows Found New Hardware Wizard appears, click cancel.
4. Insert the Software and Documentation disc into the appropriate drive on your computer. If the
installer does not start automatically, navigate to the drive, then double-click the Setup.exe
installer file.
5. Click Xerox Smart Start — Driver Installer (Recommended).
6. At the License Agreement, click Agree.
7. From the list of discovered printers, select your printer, then click Quick Install.
A message appears that confirms that the installation is successful.
8. To complete the installation and close the Installer window, click Done.
Xerox®C230 Color Printer
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Set up, install, and configure
IInnssttaalllliinngg tthhee PPrriinntteerr aass aa WWeebb SSeerrvviiccee oonn DDeevviicceess
Web Services on Devices (WSD) allows a client to discover and access a remote device and its
associated services across a network. WSD supports device discovery, control, and use.
Installing a WSD Printer Using the Add Device Wizard
1. At your computer, click Start, then select Printers and Scanners.
2. To add the required printer, click Add a Printer or Scanner.
3. In the list of available devices, select the device that you want to use, then click Next.
Note: If the printer that you want to use does not appear in the list, click Cancel. To add the
printer manually, use the IP address of the printer. For details, refer to Installing the Windows
Print Driver .zip File.
4. Click Close.
IInnssttaalllliinngg tthhee DDrriivveerrss aanndd UUttiilliittiieess ffoorr MMaaccOOSS
1. Download the latest print driver from https://www.xerox.com/office/drivers.
2. Open the Xerox®Print Drivers 5.xx.x.dmg or .pkg as needed for your printer.
3. To run Xerox®Print Drivers 5.xx.x.dmg or .pkg, double-click the appropriate file name.
4. When prompted, click Continue.
5. To accept the license agreement, click I Agree.
6. To accept the current installation location, click Install, or select another location for the
installation files, then click Install.
7. If prompted, enter your password, then click OK.
8. From the list of discovered printers, select your printer, then click Next.
9. If your printer does not appear in the list of discovered printers:
a. Click the Network Printer Icon.
b. Type the IP address of your printer, then click Continue.
c. Select your printer in the list of discovered printers, then click Continue.
10. If your printer was not detected, verify that the printer is powered on and that the Ethernet or
USB cable is connected properly.
11. To accept the print queue message, click OK.
12. Select or clear the Set Printer as Default and Print a Test Page check boxes.
13. Click Continue, then click Close.
Adding the Printer for MacOS
For networking, set up your printer using Bonjour®(mDNS), or for an LPD, LPR connection, connect
using the IP address of your printer. For a non-network printer, create a desktop USB connection.
For more information, go to the Online Support Assistant at: https://www.xerox.com/support.
42 Xerox®C230 Color Printer
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Set up, install, and configure
Adding the Printer Using Bonjour
To add the printer using Bonjour®:
1. From the computer Applications folder or from the dock, open System Preferences.
2. Click Printers & Scanners.
The list of printers appears on the left of the window.
3. For the list of printers, click the Plus icon (+).
4. At the top of the window, click the Default icon.
5. Select your printer from the list, then click Add.
Note: If your printer is not detected, verify that the printer is powered on and that the Ethernet
cable is connected properly.
Adding the Printer by Specifying the IP Address
To add the printer by specifying the IP address:
1. From the computer Applications folder or from the dock, open System Preferences.
2. Click Printers & Scanners.
The list of printers appears on the left of the window.
3. In the list of printers, click the Plus (+) icon.
4. Click IP.
5. From the Protocol list, select the protocol.
6. In the Address field, enter the IP address of the printer.
7. In the Name field, enter a name for the printer.
8. From the Use list, choose Select a driver to use.
9. From the printer software list, select the print driver for your printer model.
10. Click Add.
IInnssttaalllliinngg PPrriinntt DDrriivveerrss aanndd UUttiilliittiieess ffoorr UUNNIIXX aanndd LLiinnuuxx
For more information on installing print drivers and utilities for UNIX and Linux, refer to https://www.
xerox.com/office/drivers.
UUppddaattiinngg FFiirrmmwwaarree
Some applications require a minimum device firmware level to operate correctly.
For more information on updating the device firmware, contact your customer service representative.
1. Open a web browser, and then type the printer IP address in the address field.
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
Xerox®C230 Color Printer
User Guide
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Set up, install, and configure
2. Click Settings > Device > Update Firmware.
3. Choose one of the following:
• Click Check for updates > I agree, start update.
• Upload the flash file. To upload the flash file, perform the following steps.
To get the latest firmware, go to www.xerox.com, and search for your printer model.
1. Browse to the flash file.
Note: Make sure that you have extracted the firmware zip file.
2. Click Upload > Start.
EExxppoorrttiinngg oorr iimmppoorrttiinngg aa ccoonnffiigguurraattiioonn ffiillee
You can export the configuration settings of your printer into a text file, and then import the file to
apply the settings to other printers.
1. Open a web browser, and then type the printer IP address in the address field.
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2. From the Embedded Web Server, click Export Configuration or Import Configuration.
3. Follow the instructions on the screen.
4. If the printer supports applications, then do the following:
a. Click Apps > select the application > Configure.
b. Click Export or Import.
44 Xerox®C230 Color Printer
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Set up, install, and configure
Networking
CCoonnnneeccttiinngg tthhee PPrriinntteerr ttoo aa WWii--FFii NNeettwwoorrkk
Note: This feature is available only in some printer models.
Before you begin, make sure that:
• Active Adapter is set to Auto. From the control panel, navigate to Settings > Network/Ports >
Network Overview > Active Adapter.
For non-touch-screen printer models, to navigate through the settings, press OK.
• The Ethernet cable is not connected to the printer.
UUssiinngg tthhee wwiirreelleessss sseettuupp wwiizzaarrdd iinn tthhee pprriinntteerr
Before using the wizard, make sure that the printer firmware is updated. For more information, see
Updating Firmware.
1. From the home screen, touch > Set up now.
2. Select a Wi-Fi network, and then type the network password.
3. Touch Done.
UUssiinngg tthhee SSeettttiinnggss MMeennuu iinn tthhee PPrriinntteerr
1. From the home screen, touch Settings > Network/Ports > Wireless > Setup On Printer Panel >
Choose Network.
2. Select a Wi-Fi network, then type the network password.
Note: For Wi-Fi-network-ready printer models, a prompt to set up the Wi-Fi network appears
during initial setup.
CCoonnnneeccttiinngg tthhee PPrriinntteerr ttoo aa WWiirreelleessss NNeettwwoorrkk UUssiinngg
WWii--FFii PPrrootteecctteedd SSeettuupp ((WWPPSS))
Note: This feature is available only in some printer models.
Before you begin, make sure that:
• The access point (wireless router) is WPS-certified or WPS-compatible. For more information, see
the documentation that came with your access point.
• A wireless network adapter is installed in your printer. For more information, see the instructions
that came with the adapter.
• Active Adapter is set to Auto. From the control panel, navigate to: Settings > Network/Ports >
Network Overview > Active Adapter.
For non-touch-screen printer models, press OK to navigate through the settings.
Xerox®C230 Color Printer
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Set up, install, and configure
UUssiinngg tthhee PPuusshh BBuuttttoonn mmeetthhoodd
1. From the home screen, touch Settings >Network/Ports >Wireless >Wi-Fi Protected Setup >
Start Push Button Method.
2. Follow the instructions on the display.
UUssiinngg tthhee ppeerrssoonnaall iiddeennttiiffiiccaattiioonn nnuummbbeerr ((PPIINN)) mmeetthhoodd
1. From the home screen, touch Settings >Network/Ports >Wireless >Wi-Fi Protected Setup >
Start PIN Method.
2. Copy the eight-digit WPS PIN.
3. Open a web browser, and then type the IP address of your access point in the address field.
• To know the IP address, see the documentation that came with your access point.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
4. Access the WPS settings. For more information, see the documentation that came with your
access point.
5. Enter the eight-digit PIN, and then save the changes.
CCoonnffiigguurriinngg WWii--FFii DDiirreecctt
Wi-Fi Direct is a Wi-Fi-based peer-to-peer technology that allows wireless devices to connect directly
to a Wi-Fi Direct-enabled printer without using an access point (wireless router).
1. From the control panel, navigate to Settings > Network/Ports > Wi-Fi Direct.
For non-touch-screen printer models, to navigate through the settings, press OK.
2. Configure the settings.
• Enable Wi-Fi Direct: Enables the printer to broadcast its own Wi-Fi Direct network.
• Wi-Fi Direct Name: Assigns a name for the Wi-Fi Direct network.
• Wi-Fi Direct Password: Assigns the password for negotiating the wireless security when using
the peer-to-peer connection.
• Show Password on Setup Page: Shows the password on the Network Setup Page.
• Auto-Accept Push Button Requests: Lets the printer accept connection requests automatically.
Note: Accepting push-button requests automatically is not secured.
• By default, the Wi-Fi Direct network password is not visible on the printer display. To show the
password, enable the password peek icon. From the control panel, navigate to Settings >
Security > Miscellaneous > Enable Password/PIN Reveal.
• To know the password of the Wi-Fi Direct network without showing it on the printer display,
from the control panel navigate to Settings > Reports > Network > Network Setup Page.
CCoonnnneeccttiinngg aa MMoobbiillee DDeevviiccee ttoo tthhee PPrriinntteerr
Before connecting your mobile device, make sure that Wi-Fi Direct has been configured. For more
information, see Configuring Wi-Fi Direct.
46 Xerox®C230 Color Printer
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CCoonnnneeccttiinngg UUssiinngg WWii--FFii DDiirreecctt
Note: These instructions apply only to Android mobile devices.
1. From the mobile device, go to the settings menu.
2. Enable Wi-Fi, and then tap Wi-Fi Direct.
3. Select the printer Wi-Fi Direct name.
4. Confirm the connection on the printer control panel.
CCoonnnneeccttiinngg UUssiinngg WWii--FFii
1. From the mobile device, go to the settings menu.
2. Tap Wi-Fi, and then select the printer Wi-Fi Direct name.
Note: The string DIRECT-xy (where x and y are two random characters) is added before the Wi-
Fi Direct name.
3. Enter the Wi-Fi Direct password.
CCoonnnneeccttiinngg aa CCoommppuutteerr ttoo tthhee PPrriinntteerr
Before connecting your computer, make sure that Wi-Fi Direct has been configured. For more
information, see Configuring Wi-Fi Direct.
FFoorr WWiinnddoowwss UUsseerrss
1. Open the printers folder.
2. Select the printer you want to update, and then do either of the following:
• For Windows 7 or later, select Printer properties.
• For earlier versions, select Properties.
3. Navigate to the Configuration tab, and then select Update Now - Ask Printer.
4. Apply the changes.
FFoorr MMaacciinnttoosshh UUsseerrss
1. From System Preferences in the Apple menu, navigate to your printer, and then select Options &
Supplies.
2. Navigate to the list of hardware options, and then add any installed options.
3. Apply the changes.
DDeeaaccttiivvaattiinngg tthhee WWii--FFii NNeettwwoorrkk
Note: This feature is available only in some printer models.
Xerox®C230 Color Printer
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Set up, install, and configure
1. From the printer control panel, navigate to: Settings > Network/Ports > Network Overview >
Active Adapter > Standard Network.
For non-touch-screen printer models, press OK to navigate through the settings.
2. Follow the instructions on the display.
CChheecckkiinngg tthhee PPrriinntteerr CCoonnnneeccttiivviittyy
1. Print the Network Setup Page.
From the control panel, navigate to: Settings > Reports > Network > Network Setup Page.
For non-touch-screen printer models, press OK to navigate through the settings.
2. Check the first section of the page and confirm that the status is connected.
If the status is not connected, then the LAN drop may be inactive or the network cable may be
unplugged or malfunctioning. Contact your administrator for assistance.
48 Xerox®C230 Color Printer
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Xerox®C230 Color Printer
User Guide
51
4
Secure the printer
This chapter contains:
• Erasing Printer Memory.............................................................................................................. 52
• Restoring Factory Default Settings ............................................................................................. 53
• Statement of Volatility............................................................................................................... 54
Erasing Printer Memory
To erase volatile memory or buffered data, turn off the printer.
To erase non-volatile memory or individual settings, device and network settings, security settings,
and embedded solutions, do the following:
1. From the control panel, navigate to: Settings > Device > Maintenance > Out of Service Erase >
Sanitize all information on nonvolatile memory.
For non-touch-screen printer models, press OK to navigate through the settings.
2. Select either Start initial setup or Leave printer offline.
52 Xerox®C230 Color Printer
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Secure the printer
Statement of Volatility
Your printer contains various types of memory that can store device and network settings, and user
data.
Type of Memory Description
Volatile memory Your printer uses standard random access memory (RAM) to temporarily buffer
user data during simple print jobs.
Non-volatile memory Your printer may use two forms of non-volatile memory: EEPROM and NAND
(flash memory). Both types are used to store operating system, device settings,
and network information.
Erase the content of any installed printer memory in the following circumstances:
• The printer is being decommissioned.
• The printer is being moved to a different department or location.
• The printer is being serviced by someone from outside your organization.
• The printer is being removed from your premises for service.
• The printer is being sold to another organization.
54 Xerox®C230 Color Printer
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5
Print
This chapter contains:
• Printing from a Computer........................................................................................................... 56
• Printing From a Mobile Device.................................................................................................... 57
• Printing a Font Sample List......................................................................................................... 59
• Placing Separator Sheets Between Copies .................................................................................. 60
• Canceling a Print Job.................................................................................................................. 61
• Adjusting Toner Darkness........................................................................................................... 62
Printing from a Computer
Note: For labels, card stock, and envelopes, set the paper size and type in the printer before
printing the document.
1. From the document that you are trying to print, open the Print dialog.
2. If necessary, adjust the settings.
3. Print the document.
56 Xerox®C230 Color Printer
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Print
Printing From a Mobile Device
PPrriinnttiinngg ffrroomm aa MMoobbiillee DDeevviiccee UUssiinngg MMoopprriiaa™™ PPrriinntt
SSeerrvviiccee
Mopria Print Service is a mobile printing solution for mobile devices running on Android™version 10.0
or later. It allows you to print directly to any Mopria-certified printer.
Note: Make sure that you download the Mopria Print Service application from ™the Google
Play store and enable it in the mobile device.
1. From your Android mobile device, launch a compatible application or select a document from
your file manager.
2. Tap More OptionsPrint.
3. Select a printer, and then adjust the settings, if necessary.
4. Tap Print.
PPrriinnttiinngg ffrroomm aa MMoobbiillee DDeevviiccee uussiinngg AAiirrPPrriinntt®®
Note: This feature is available only in some printer models.
The AirPrint software feature is a mobile printing solution that allows you to print directly from Apple
devices to an AirPrint-certified printer.
• Make sure that the Apple device and the printer are connected to the same network. If the
network has multiple wireless hubs, then make sure that both devices are connected to the same
subnet.
• This application is supported only in some Apple devices.
1. From your mobile device, select a document from your file manager or launch a compatible
application.
2. Tap >Print.
3. Select a printer, and then adjust the settings, if necessary.
4. Print the document.
PPrriinnttiinngg ffrroomm aa MMoobbiillee DDeevviiccee uussiinngg WWii--FFii DDiirreecctt®®
Note: This feature is available only in some printer models.
Wi-Fi Direct is a printing service that lets you print to any Wi-Fi Direct-ready printer.
Note: Make sure that the mobile device is connected to the printer wireless network. For more
information, see Connecting a Mobile Device to the Printer.
1. From your mobile device, launch a compatible application or select a document from your file
manager.
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Print
Canceling a Print Job
FFrroomm tthhee PPrriinntteerr CCoonnttrrooll PPaanneell
For touch-screen printer models, do the following:
1. From the home screen, touch Cancel a job.
2. Select a job to cancel.
For non-touch-screen printer models, press Cancel.
FFrroomm tthhee CCoommppuutteerr
1. Depending on the operating system, do either of the following:
• Open the printers folder, and then select your printer.
• From the System Preferences in the Apple menu, navigate to your printer.
2. Select the job to cancel.
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Print
Xerox®C230 Color Printer
User Guide
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6
Use printer menus
This chapter contains:
• Menu Map................................................................................................................................. 64
• Device........................................................................................................................................ 65
• Print........................................................................................................................................... 74
• Paper......................................................................................................................................... 81
• Network/Ports ............................................................................................................................ 83
• Security ..................................................................................................................................... 98
• Reports .................................................................................................................................... 102
• Troubleshooting....................................................................................................................... 103
Menu Map
Device •Preferences
•Eco-Mode
•Remote Operator Panel2
•Notifications
•Power Management
•Restore Factory Defaults
•Maintenance
•About this Printer
Print •Layout
•Setup
•Quality
•PostScript
•PCL
•Image
Paper •Tray Configuration •Media Configuration
Network/Ports •Network Overview
•Wireless
•Wi-Fi Direct
•Ethernet
•TCP/IP
•SNMP
•IPSec
•802.1x
•LPD Configuration
•HTTP/FTP Settings
•USB
•Restrict External Network Access
Security2•Login Methods
•Certificate Management
•Login Restrictions
•Erase Temporary Data Files
•Miscellaneous
Reports •Menu Settings Page
•Device
•Print
•Network
Troubleshooting Print Quality Test Pages
1Available only in some printer models.
2In some printer models, this menu can be configured only from the Embedded Web Server.
64 Xerox®C230 Color Printer
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Device
PPrreeffeerreenncceess
Menu item Description
Display Language
[List of languages]
Set the language of the text that appears on the
display.
Country/Region
[List of countries or regions]
Identify the country or region where the printer is
configured to operate.
Run initial setup
• No*
• Yes
Run the setup wizard.
Keyboard
Keyboard Type
[List of languages]
Select a language as a keyboard type.
• All the Keyboard Type values may not appear or
may require special hardware to appear.
• This menu item appears only in some printer
models.
Displayed information
• Display Text 1 (IP Address*)
• Display Text 2 (Date/Time*)
• Custom Text 1
• Custom Text 2
Specify the information to appear on the home
screen.
Date and Time
• Configure
– Current Date and Time
– Manually Set Date and Time
– Date Format (MM-DD-YYYY*)
– Time Format (12 hour A.M./P.M.*)
– Time Zone (GMT*)
Configure the printer date and time.
Date and Time
• Network Time Protocol
– Enable NTP (On*)
– NTP Server
– Enable Authentication (None*)
Configure the settings for Network Time Protocol
(NTP).
• Enable Authentication appears only in some
printer models.
• When Enable Authentication is set to MD5 key,
Key ID and Password appear.
Paper Sizes
• U.S.*
• Metric
Specify the unit of measurement for paper sizes.
The country or region selected in the initial setup
wizard determines the initial paper size setting.
Screen Brightness Adjust the brightness of the display.
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Menu item Description
20–100% (100*) This menu item appears only in some printer models.
Screen Timeout
10–300 (60*)
Set the idle time in seconds before the display shows
the home screen or before the printer logs off a user
account automatically.
Note: An asterisk (*) next to a value indicates the factory default setting.
EEccoo--MMooddee
Menu Item Description
Print
• Sides
– 1-Sided*
– 2-Sided
Specify whether to print on one side or two sides of
the paper.
Print
• Pages per Side
– Off*
– 2 pages per side
– 3 pages per side
– 4 pages per side
– 6 pages per side
– 9 pages per side
– 12 pages per side
– 16 pages per side
Print multiple page images on one side of a sheet of
paper.
Print
• Toner Darkness
– Light
– Normal*
– Dark
Determine the lightness or darkness of text images.
Note: An asterisk (*) next to a value indicates the factory default setting.
66 Xerox®C230 Color Printer
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RReemmoottee OOppeerraattoorr PPaanneell
Menu Item Description
External VNC Connection
• Don’t Allow*
• Allow
Connect an external Virtual Network Computing
(VNC) client to the remote control panel.
Authentication Type
• None*
• Standard Authentication
Set the authentication type when accessing the VNC
client server.
VNC Password Specify the password to connect to the VNC client
server.
Note: This menu item appears only if
Authentication Type is set to Standard
Authentication.
Note: An asterisk (*) next to a value indicates the factory default setting.
NNoottiiffiiccaattiioonnss
Menu Item Description
Supplies
• Show Supply Estimates
– Show estimates*
– Do not show estimates
Show the estimated status of the supplies.
Supplies
Custom Supply Notifications
Configure notification settings when the printer
requires user intervention.
Note: This menu item appears only in the
Embedded Web Server.
E-mail Alerts Setup
• E-mail Setup
– Primary SMTP Gateway
– Primary SMTP Gateway Port (25*)
– Secondary SMTP Gateway
– Secondary SMTP Gateway Port (25*)
– SMTP Timeout (30 seconds*)
– Reply Address
– Always use SMTP default Reply Address(Off*)
– Use SSL/TLS(Disabled*)
– Require Trusted Certificate(On*)
Configure the e-mail settings of the printer.
Note: In some printer models, this menu can
be configured only from the Embedded Web
Server.
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Use printer menus
Menu Item Description
– SMTP Server Authentication(No
authentication required*)
– Device-Initiated E-mail(None*)
– Device Userid
– Device Password
– NTLM Domain
Error Prevention
• Jam Assist
– Off
– On*
Set the printer to check for jammed paper
automatically.
Error Prevention
• Auto Continue
– Disabled
5–255 (5*)
• Auto Continue Time
Let the printer continue processing or printing a job
automatically after clearing certain attendance
conditions.
Note: Auto Continue Time is available only in
some printer models.
Error Prevention
• Auto Reboot
– Auto Reboot
– Reboot always*
– Reboot never
– Reboot when idle
Set the printer to restart when an error occurs.
Error Prevention
• Auto Reboot
– Max Auto Reboots
1–20 (2*)
Set the number of automatic reboots that the printer
can perform.
Error Prevention
• Auto Reboot
– Auto Reboot Window
1–525600 (720*)
Set the number of seconds before the printer
performs an automatic reboot.
Error Prevention
• Auto Reboot
– Auto Reboot Counter
Show a read-only information of the reboot counter.
Error Prevention
• Display Short Paper Error
– Auto-clear*
– On
Set the printer to show a message when a short
paper error occurs.
Note: Short paper refers to the size of the
paper loaded.
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Menu Item Description
Error Prevention
• Page Protect
– Off*
– On
Set the printer to process the entire page into the
memory before printing it.
Jam Content Recovery
• Jam Recovery
– Auto*
– Off
– On
Set the printer to reprint jammed pages.
Note: In some printer models, Off is the
default setting.
Note: An asterisk (*) next to a value indicates the factory default setting.
PPoowweerr MMaannaaggeemmeenntt
Menu Item Description
Sleep Mode Profile
• Print from Sleep Mode
– Stay awake after printing
– Enter Sleep Mode after printing*
Set the printer to stay in Ready mode or return to
Sleep mode after printing.
Timeouts
Sleep Mode
1–60 minutes (15*)
Set the idle time before the printer begins operating
in Sleep mode.
Timeouts
• Hibernate Timeout
– Disabled
– 1 hour
– 2 hours
– 3 hours
– 6 hours
– 1 day
– 2 days
– 3 days*
– 1 week
– 2 weeks
– 1 month
Set the time before the printer turns off.
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Use printer menus
Menu Item Description
Timeouts
• Hibernate Timeout on Connection
– Hibernate
– Do Not Hibernate*
Set Hibernate Timeout to turn off the printer while
an active Ethernet connection exists.
Note: An asterisk (*) next to a value indicates the factory default setting.
RReessttoorree FFaaccttoorryy DDeeffaauullttss
Menu Item Description
Restore Settings
• Restore all settings
• Restore printer settings
• Restore network settings
Restore the printer factory default settings.
Note: An asterisk (*) next to a value indicates the factory default setting.
MMaaiinntteennaannccee
CCoonnffiigg MMeennuu
Menu Item Description
USB Configuration
• USB PnP
– 1*
– 2
Change the USB driver mode of the printer to
improve its compatibility with a personal computer.
USB Configuration
• USB Speed
– Full
– Auto*
Set the USB port to run at full speed and disable its
high-speed capabilities.
Tray Configuration
• Show Tray Insert Message
– Off
– Only for unknown sizes*
– Always
Display a message to select paper size and type after
inserting the tray.
Tray Configuration
• A5 Loading
Specify the page orientation when loading A5 paper
size.
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Menu Item Description
– Short Edge
– Long Edge*
Tray Configuration
• Paper Prompts
– Auto*
– Manual Paper
Set the paper source that the user fills when a
prompt to load paper appears.
Tray Configuration
• Envelope Prompts
– Auto*
– Manual Envelope
Set the paper source that the user fills when a
prompt to load envelope appears.
Tray Configuration
• Action for Prompts
– Prompt user*
– Continue
– Use current
Set the printer to resolve paper- or envelope-related
change prompts.
Reports
• Menu Settings Page
• Event Log
• Event Log Summary
Print reports about printer menu settings, status, and
event logs.
Printer Emulations
• PS Emulation
– On*
– Off
Set the printer to recognize and use the PS data
stream.
Printer Emulations
• Emulator Security
– Page Timeout
0–60 (60*)
Set the page timeout during emulation.
Printer Emulations
• Emulator Security
– Reset Emulator After Job
– Off*
– On
Reset the emulator after a print job.
Printer Emulations
• Emulator Security
– Disable Printer Message Access
– On*
– Off
Disable access to printer message during emulation.
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Use printer menus
Menu Item Description
Print Configuration
• Black Only Mode
– Off*
– On
Print color content in grayscale.
Print Configuration
• Color Trapping
– Off
– 1
– 2*
– 3
– 4
– 5
Enhance the printed output to compensate for
misregistration in the printer.
Print Configuration
Font Sharpening
0–150 (24*)
Set a text point-size value below which the high-
frequency screens are used when printing font data.
For example, if the value is 24, then all fonts sized 24
points or less use the high-frequency screens.
Device Operations
• Quiet Mode
– Off*
– On
Set the printer to operate in Quiet Mode.
Note: Enabling this setting slows down the
printer performance.
Device Operations
• Panel Menus
– Enable*
– Disable
Enable access to the control panel menus.
Device Operations
Clear Custom Status
Erase user-defined strings for the Default or Alternate
custom messages.
Device Operations
Clear all remotely-installed messages
Erase messages that were remotely installed.
Note: This menu item is available only in
some printer models.
Device Operations
• Automatically Display Error Screens
– On*
– Off
Show existing error messages on the display after the
printer remains inactive on the home screen for a
length of time equal to the Screen Timeout setting.
Note: This menu item is available only in
some printer models.
Toner patch sensor setup
• Calibration frequency preference
– Disabled
– Fewest color adjustments
Set the default calibration frequency.
72 Xerox®C230 Color Printer
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Menu Item Description
– Fewer color adjustments
– Normal*
– Better color accuracy
– Best color accuracy
Toner patch sensor setup
Full calibration
Run the full color calibration.
Toner patch sensor setup
Print TPS information page
Print a diagnostic page that contains toner patch
sensor calibration.
Note: An asterisk (*) next to a value indicates the factory default setting.
OOuutt ooff SSeerrvviiccee EErraassee
Menu Item Description
Erase Printer Memory
• Printer Memory Last Sanitized
• Sanitize all information on nonvolatile memory
• Erase all printer and network settings
• Erase all shortcuts and shortcut settings
Clear all settings and applications that are stored in
the printer.
Note: *Available only in some printer models.
AAbboouutt tthhiiss PPrriinntteerr
Menu Item Description
Xerox Asset Tag The maximum length is 32 characters.
Customer Asset Tag Show the serial number of the printer. The maximum length is 32
characters.
Printer Location Identify the printer location. The maximum length is 63 characters.
Contact Personalize the printer name. The maximum length is 63 characters.
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Use printer menus
Print
LLaayyoouutt
Menu Item Description
Sides
• 1-sided*
• 2-sided
Specify whether to print on one side or two sides of
the paper.
Flip Style
• Long Edge*
• Short Edge
Determine which side of the paper (long edge or
short edge) is bound when performing two-sided
printing.
Note: Depending on the option selected, the
printer automatically offsets each printed
information of the page to bind the job
correctly.
Blank Pages
• Print
• Do Not Print*
Print blank pages that are included in a print job.
Collate
• Off [1,1,1,2,2,2]*
• On [1,2,1,2,1,2]
Keep the pages of a print job stacked in sequence,
particularly when printing multiple copies of the job.
Separator Sheets
• None*
• Between Copies
• Between Jobs
• Between Pages
Insert blank separator sheets when printing.
Separator Sheet Source
Tray [x] (1*)
Specify the paper source for the separator sheet.
Pages per Side
• Off*
• 2 pages per side
• 3 pages per side
• 4 pages per side
• 6 pages per side
• 9 pages per side
• 12 pages per side
• 16 pages per side
Print multiple page images on one side of a sheet of
paper.
Pages per Side Ordering
• Horizontal*
• Reverse Horizontal
• Vertical
• Reverse Vertical
Specify the positioning of multiple page images
when using Pages per Side.
Note: The positioning depends on the number
of page images and their page orientation.
74 Xerox®C230 Color Printer
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Menu Item Description
Pages per Side Orientation
• Auto*
• Landscape
• Portrait
Specify the orientation of a multiple-page document
when using Pages per Side.
Pages per Side Border
• None*
• Solid
Print a border around each page image when using
Pages per Side.
Copies
1–9999 (1*)
Specify the number of copies for each print job.
Print Area
• Normal*
• Fit to Page
• Whole Page
Set the printable area on a sheet of paper.
Note: An asterisk (*) next to a value indicates the factory default setting.
SSeettuupp
Menu Item Description
Printer Language
• PCL Emulation
• PS Emulation*
Set the printer language.
Note: Setting a printer language default does
not prevent a software program from sending
print jobs that use another printer language.
Printer Usage
• Max Speed
• Max Yield*
Determine how the color print cartridges operate
during printing.
• When set to Max Yield, the color print cartridges
slow down or stop while printing groups of black-
only pages.
• When set to Max Speed, the color print cartridges
always run while printing, whether color or black
pages are being printed.
Resource Save
• Off*
• On
Determine what the printer does with downloaded
resources, such as fonts and macros, when it receives
a job that requires more than the available memory.
• When set to Off, the printer retains downloaded
resources only until memory is needed. Resources
associated with the inactive printer language are
deleted.
• When set to On, the printer preserves all the
permanent downloaded resources across all
language switches. When necessary, the printer
shows memory full messages instead of deleting
permanent resources.
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Use printer menus
Menu Item Description
Print All Order
• Alphabetical*
• Newest First
• Oldest First
Specify the order in which held and confidential jobs
are printed when Print All is selected.
Note: An asterisk (*) next to a value indicates the factory default setting.
QQuuaalliittyy
Menu Item Description
Print Mode
• Black and White
• Color*
Set the print mode.
Print Resolution
4800 CQ*
Set the resolution for the printed output.
Note: 4800 CQ provides high-quality output
at maximum speed.
Toner Darkness
• Light
• Normal*
• Dark
Determine the lightness or darkness of text images.
Halftone
• Normal*
• Detail
Enhance the printed output to have smoother lines
with sharper edges.
RGB Brightness
-6 to 6 (0*)
Adjust the brightness, contrast, and saturation for
color output.
Note: This setting does not affect files where
CMYK color specifications are used.
RGB Contrast
0 to 5 (0*)
RGB Saturation
0 to 5 (0*)
Note: An asterisk (*) next to a value indicates the factory default setting.
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Advanced Imaging
Menu Item Description
Color Balance
• Cyan
-5 to 5 (0*)
• Magenta
-5 to 5 (0*)
• Yellow
-5 to 5 (0*)
• Black
-5 to 5 (0*)
• Reset Defaults
Adjust the amount of toner that is used for each
color.
Color Correction
• Color Correction
– Auto*
– Off
– Manual
Color Correction Content
Modify the color settings used to print documents.
• Off sets the printer to receive the color correction
from the software.
• Auto sets the printer to apply different color
profiles to each object on the printed page.
• Manual allows the customization of the RGB or
CMYK color conversions applied to each object on
the printed page.
• Color Correction Content is available only when
Color Correction is set to Manual.
Color Adjust Calibrate the printer to adjust color variations in the
printed output.
Note: An asterisk (*) next to a value indicates the factory default setting.
PPoossttSSccrriipptt
Menu Item Description
Print PS Error
• On
• Off*
Print a page that describes the PostScript error.
Note: When an error occurs, processing of the
job stops, the printer prints an error message,
and the rest of the print job is flushed.
Minimum Line Width
1–30 (2*)
Set the minimum stroke width.
Note: Jobs printed in 4800 CQ use half the
value.
Lock PS Startup Mode
• On*
• Off
Disable the SysStart file.
Note: The default setting varies depending on
the printer model.
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Use printer menus
Menu Item Description
Image Smoothing
• On
• Off*
Enhance the contrast and sharpness of low-resolution
images.
Note: This setting has no effect on images
with a resolution of 300 dpi or higher.
Wait Timeout
• Disabled
• Enabled*
Enable the printer to wait for more data before
canceling a print job.
Wait Timeout Time
15–65535 (40*)
Set the time in seconds for the printer to wait for
more data before canceling a print job.
Note: This menu item appears only when
Wait Timeout is enabled.
Note: An asterisk (*) next to a value indicates the factory default setting.
PPCCLL
Menu Item Description
Font Name
[List of available fonts] (Courier*)
Select a font from the specified font source.
Symbol Set
[List of available symbol set] (10U PC-8*)
Specify the symbol set for each font name.
Note: A symbol set is a set of alphabetic and
numeric characters, punctuation, and special
symbols. Symbol sets support the different
languages or specific programs such as math
symbols for scientific text.
Pitch
0.08–100 (10*)
Specify the pitch for fixed or monospaced fonts.
Note: Pitch refers to the number of fixed-
space characters in a horizontal inch of type.
Orientation
• Portrait*
• Landscape
• Reverse Portrait
• Reverse Landscape
Specify the orientation of text and graphics on the
page.
Lines per Page
1–255
Specify the number of lines of text for each page
printed through the PCL datastream.
• This menu item activates vertical escapement
that causes the selected number of requested
lines to print between the default margins of the
page.
• 60 is the U.S. factory default setting. 64 is the
international factory default setting.
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Menu Item Description
PCL5 Minimum Line Width
1–30 (2*)
Set the initial minimum stroke width.
Note: Jobs printed in 4800 CQ use half the
value.
PCLXL Minimum Line Width
1–30 (2*)
A4 Width
• 198mm*
• 203mm
Set the width of the logical page on A4-size paper.
Note: Logical page is the space on the
physical page where data is printed.
Auto CR after LF
• Off*
• On
Set the printer to perform a carriage return after a
line feed control command.
Note: Carriage return is a mechanism that
commands the printer to move the position of
the cursor to the first position on the same
line.
Auto LF after CR
• Off*
• On
Set the printer to perform a line feed after a carriage
return control command.
Print Timeout
• Disabled
• Enabled* [90]
Set the printer to end a print job after it has been
idle for the specified amount of time in seconds.
Note: Print Timeout Time appears only in
some printer models.
Print Timeout Time
1–255 (90*)
Note: An asterisk (*) next to a value indicates the factory default setting.
IImmaaggee
Menu Item Description
Auto Fit
• On
• Off*
Select the best available paper size and orientation
setting for an image.
Note: When set to On, this menu item
overrides the scaling and orientation settings
for the image.
Invert
• Off*
• On
Invert bitonal monochrome images.
Note: This menu item does not apply to GIF
or JPEG image formats.
Scaling
• Anchor Top Left
• Best Fit*
• Anchor Center
Adjust the image to fit the printable area.
Note: When Auto Fit is set to On, Scaling is
automatically set to Best Fit.
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Use printer menus
Menu Item Description
• Fit Height/Width
• Fit Height
• Fit Width
Orientation
• Portrait*
• Landscape
• Reverse Portrait
• Reverse Landscape
Specify the orientation of text and graphics on the
page.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Paper
TTrraayy CCoonnffiigguurraattiioonn
Menu Item Description
Default Source
• Tray [x] (1*)
• Manual Paper
• Manual Envelope
Set the paper source for all print jobs.
Paper Size/Type
• Tray [x] (1*)
• Manual Paper
• Manual Envelope
Specify the paper size or paper type loaded in each
paper source.
Substitute Size
• Off
• Letter/A4
• All Listed*
Set the printer to substitute a specified paper size if
the requested size is not loaded in any paper source.
• Off prompts the user to load the required paper
size.
• Letter/A4 prints an A4-size document on letter
when loading letter, and letter-size jobs on A4
paper size when loading A4.
• All Listed substitutes Letter/A4.
Note: An asterisk (*) next to a value indicates the factory default setting.
MMeeddiiaa CCoonnffiigguurraattiioonn
UUnniivveerrssaall SSeettuupp
Menu Item Description
Units of Measure
• Inches
• Millimeters
Specify the unit of measurement for the universal
paper.
Note: Inches is the U.S. factory default
setting. Millimeters is the international factory
default setting.
Portrait Width
• 3.00–14.17 in. (8.50*)
• 76–360 mm (216*)
Set the portrait width of the universal paper.
Portrait Height
• 3.00–14.17 in. (14*)
• 76–360 mm (356*)
Set the portrait height of the universal paper.
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Menu Item Description
Feed Direction
• Short Edge*
• Long Edge
Set the printer to pick paper from the short edge or
long edge direction.
Note: Long Edge appears only when the
longest edge is shorter than the maximum
width supported.
Note: An asterisk (*) next to a value indicates the factory default setting.
MMeeddiiaa TTyyppeess
Menu Item Description
• Plain Paper
• Card Stock
• Recycled
• Glossy
• Labels
• Bond
• Envelope
• Letterhead
• Preprinted
• Colored Paper
• Light
• Heavy
• Rough/Cotton
• Custom Type [x]
Specify the texture, weight, and orientation of the
paper loaded.
Note: Custom Type is supported only in some
printer models.
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Network/Ports
NNeettwwoorrkk OOvveerrvviieeww
Menu Item Description
Active Adapter
• Auto*
• Standard Network
• Wireless
Specify how a network is connected.
Network Status Show the printer network status and connectivity
settings.
Display Network Status on Printer
• Off
• On*
Show the network status on the display.
Speed, Duplex Show the speed of the currently active network card.
IPv4 Show the IPv4 address.
All IPv6 Addresses Show all IPv6 addresses.
Reset Print Server
Start
Reset all active network connections to the printer.
Note: This setting removes all network
configuration settings.
Network Job Timeout
• Disabled
• Enabled*
Set the time before the printer cancels a network
print job.
Note: Network Job Timeout Time appears
only in some printer models.
Network Job Timeout Time
10–255 seconds (90*)
Banner Page
• Off*
• On
Print a banner page.
Enable Network Connections
• Enabled*
• Disabled
Enable or disable all network connections.
Enable LLDP
• On
• Off*
Enable Link Layer Discovery Protocol (LLDP) in the
printer.
Note: An asterisk (*) next to a value indicates the factory default setting.
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WWiirreelleessss
Menu Item Description
Setup On Printer Panel
• Choose Network
• Add Wi-Fi Network
– Network Name
– Network Mode
Infrastructure
• Wireless Security Mode
– Disabled*
– WEP
– WPA2/WPA - Personal
– WPA2 - Personal
Determine the wireless network that the printer
connects to.
Note: This menu item appears as Wireless
Connection Setup in the Embedded Web
Server.
Wi-Fi Protected Setup
• Start Push Button Method
• Start PIN Method
Establish a wireless network and enable network
security.
• Start Push Button Method connects the printer to
a wireless network when buttons on both the
printer and the access point (wireless router) are
pressed within a given time.
• Start PIN Method connects the printer to a
wireless network when a PIN on the printer is
entered into the wireless settings of the access
point.
Compatibility
• 802.11b/g/n (2.4GHz)
• 802.11a/b/g/n/ac (2.4GHz/5GHz)*
• 802.11a/n/ac (5GHz)
Specify the wireless standard for the wireless
network.
Wireless Security Mode
• Disabled*
• WEP
• WPA2/WPA-Personal
• WPA2-Personal
• 802.1x - RADIUS
Set the type of security for connecting the printer to
wireless devices.
WEP Authentication Mode
• Auto*
• Open
• Shared
Set the type of Wireless Encryption Protocol (WEP)
used by the printer.
Note: This menu item appears only if Wireless
Security Mode is set to WEP.
Set WEP Key Specify a WEP password for secure wireless
connection.
Note: This menu item appears only if Wireless
Security Mode is set to WEP.
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Menu Item Description
WPA2-Personal
AES*
Enable wireless security through WPA2.
Note: This menu item appears only if Wireless
Security Mode is set to WPA2-Personal.
Set PSK Set the password for secure wireless connection.
Note: This menu item appears only if Wireless
Security Mode is set to WPA2/WPA-Personal or
WPA2-Personal.
WPA2/WPA-Personal
AES*
Enable wireless security through WPA2/WPA.
Note: This menu item appears only if Wireless
Security Mode is set to WPA2/WPA-Personal.
802.1x Encryption Mode
• WPA+
• WPA2*
Enable wireless security through 802.1x standard.
Note: This menu item appears only if Wireless
Security Mode is set to 802.1x - Radius.
IPv4
• Enable DHCP
– On*
– Off
Enable Dynamic Host Configuration Protocol (DHCP).
Note: DHCP is a standard protocol that allows
a server to distribute IP addressing and
configuration information dynamically to
clients.
IPv4
• Set Static IP Address
– IP Address
– Netmask
– Gateway
Set the static IP address of your printer.
IPv6
• Enable IPv6
– On*
– Off
Enable IPv6 in the printer.
IPv6
• Enable DHCPv6
– On
– Off*
Enable DHCPv6 in the printer.
IPv6
• Stateless Address Autoconfiguration
– Off
– On*
Set the network adapter to accept the automatic
IPv6 address configuration entries provided by a
router.
IPv6
DNS Address
Specify the DNS server address.
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Menu Item Description
IPv6
Manually Assigned IPV6 Address
Assign the IPv6 address.
Note: This menu item appears only in some
printer models.
IPv6
Manually Assigned IPV6 Router
Assign the IPv6 router address.
Note: This menu item appears only in some
printer models.
IPv6
Address Prefix
0–128 (64*)
Specify the address prefix.
IPv6
All IPv6 Addresses
Show all IPv6 addresses.
IPv6
All IPv6 Router Addresses
Show all IPv6 router addresses.
Network Address
• UAA
• LAA
View the network addresses.
PCL SmartSwitch
• On*
• Off
Set the printer to switch automatically to PCL
emulation when a print job requires it, regardless of
the default printer language.
Note: If PCL SmartSwitch is off, then the
printer does not examine incoming data and
uses the default printer language specified in
the Setup menu.
PS SmartSwitch
• On*
• Off
Set the printer to switch automatically to PS
emulation when a print job requires it, regardless of
the default printer language
Note: If PS SmartSwitch is off, then the
printer does not examine incoming data and
uses the default printer language specified in
the Setup menu.
Mac Binary PS
• Auto*
• On
• Off
Set the printer to process Macintosh binary PostScript
print jobs.
• On processes raw binary PostScript print jobs.
• Off filters print jobs using the standard protocol.
Note: An asterisk (*) next to a value indicates the factory default setting.
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WWii--FFii DDiirreecctt
Menu Item Description
Enable Wi-Fi Direct
• On
• Off*
Set the printer to connect directly to Wi-Fi devices.
Wi-Fi Direct Name Specify the name of the Wi-Fi Direct network.
Wi-Fi Direct Password Set the password to authenticate and validate users
on a Wi-Fi connection.
Show Password on Setup Page
• Off
• On*
Show the Wi-Fi Direct Password on the Network
Setup Page.
Preferred Channel Number
• 1–11
• Auto*
Set the preferred channel of the Wi-Fi network.
Group Owner IP Address Specify the IP address of the group owner.
Auto-Accept Push Button Requests
• Off*
• On
Accept requests to connect to the network
automatically.
Note: Accepting clients automatically is not
secured.
Note: An asterisk (*) next to a value indicates the factory default setting.
EEtthheerrnneett
Menu Item Description
Network Speed Show the speed of an active network adapter.
IPv4
• Enable DHCP
– On*
– Off
Enable Dynamic Host Configuration Protocol (DHCP).
Note: DHCP is a standard protocol that allows
a server to distribute IP addressing and
configuration information dynamically to
clients.
IPv4
• Set Static IP Address
– IP Address
– Netmask
– Gateway
Set the static IP address of your printer.
IPv6
• Enable IPv6
Enable IPv6 in the printer.
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Menu Item Description
– Off
– On*
IPv6
• Enable DHCPv6
– Off*
– On
Enable DHCPv6 in the printer.
IPv6
• Stateless Address Autoconfiguration
– Off
– On*
Set the network adapter to accept the automatic
IPv6 address configuration entries provided by a
router.
IPv6
DNS Address
Specify the DNS server address.
IPv6
Manually Assigned IPV6 Address
Assign the IPv6 address.
Note: This menu item appears only in some
printer models.
IPv6
Manually Assigned IPV6 Router
Assign the IPv6 router address.
Note: This menu item appears only in some
printer models.
IPv6
Address Prefix
0–128 (64*)
Specify the address prefix.
IPv6
All IPv6 Addresses
Show all IPv6 addresses.
IPv6
All IPv6 Router Addresses
Show all IPv6 router addresses.
Network Address
• UAA
• LAA
Show the printer Media Access Control (MAC)
addresses: Locally Administered Address (LAA) and
Universally Administered Address (UAA).
Note: You can change the printer LAA
manually.
PCL SmartSwitch
• Off
• On*
Set the printer to switch automatically to PCL
emulation when a print job requires it, regardless of
the default printer language.
Note: If PCL SmartSwitch is off, then the
printer does not examine incoming data and
uses the default printer language specified in
the Setup menu.
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Menu Item Description
PS SmartSwitch
• On*
• Off
Set the printer to switch automatically to PS
emulation when a print job requires it, regardless of
the default printer language.
Note: If PS SmartSwitch is off, then the
printer does not examine incoming data and
uses the default printer language specified in
the Setup menu.
Mac Binary PS
• Auto*
• On
• Off
Set the printer to process Macintosh binary PostScript
print jobs.
• On processes raw binary PostScript print jobs.
• Off filters print jobs using the standard protocol.
Energy Efficient Ethernet
• Off
• On
• Auto*
Reduce power consumption when the printer does
not receive data from the Ethernet network.
Note: An asterisk (*) next to a value indicates the factory default setting.
TTCCPP//IIPP
Note: This menu appears only in network printers or printers attached to print servers.
Menu Item Description
Set Hostname Set the current TCP/IP host name.
Domain Name Set the domain name.
Note: This menu item appears only in some
printer models.
Allow DHCP/BOOTP to update NTP server
• On*
• Off
Allow the DHCP and BOOTP clients to update the
NTP settings of the printer.
Zero Configuration Name Specify a service name for the zero configuration
network.
Note: This menu item appears only in some
printer models.
Enable Auto IP
• On*
• Off
Assign an IP address automatically.
DNS Address Specify the current Domain Name System (DNS)
server address.
Backup DNS Address Specify the backup DNS server addresses.
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Menu Item Description
Backup DNS Address 2
Backup DNS Address 3
Domain Search Order Specify a list of domain names to locate the printer
and its resources that reside in different domains on
the network.
Note: This menu item appears only in some
printer models.
Enable DDNS
• On
• Off*
Update the Dynamic DNS settings.
DDNS TTL Specify the current DDNS settings.
Default TTL
DDNS Refresh Time
Enable mDNS
• Off
• On*
Update multicast DNS settings.
WINS Address Specify a server address for Windows Internet Name
Service (WINS).
Enable BOOTP
• Off*
• On
Allow the BOOTP to assign a printer IP address.
Restricted Server List Specify an IP address for the TCP connections.
• This menu item appears only in some printer
models.
• Use a comma to separate each IP address.
• You can add up to 50 IP addresses.
Restricted Server List Options
• Block All Ports*
• Block Printing Only
• Block Printing and HTTP Only
Specify how the IP addresses in the list can access
the printer functionality.
Note: This menu item appears only in some
printer models.
MTU Specify a maximum transmission unit (MTU)
parameter for the TCP connections.
Raw Print Port
1–65535 (9100*)
Specify a raw port number for printers connected on
a network.
Outbound Traffic Maximum Speed
• Disabled*
• Enabled
Enable the printer maximum transfer rate.
Enable TLSv1.0
• Off
Enable the TLSv1.0 protocol.
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Menu Item Description
• On*
Enable TLSv1.1
• Off
• On*
Enable the TLSv1.1 protocol.
SSL Cipher List Specify the cipher algorithms to use for the SSL or
the TLS connections.
Note: An asterisk (*) next to a value indicates the factory default setting.
SSNNMMPP
Note: This menu appears only in network printers or printers that are attached to print servers.
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Menu Item Description
SNMP Versions 1 and 2c
• Enabled
– Off
– On*
• Allow SNMP Set
– Off
– On*
• Enable PPM MIB
– Off
– On*
• SNMP Community
Configure Simple Network Management Protocol
(SNMP) versions 1 and 2c to install print drivers and
applications.
SNMP Version 3
• Enabled
– Off
– On*
• Set Read/Write Credentials
– User Name
– Privacy Password
– Authentication Password
• Set Read-only Credentials
– User Name
– Privacy Password
– Authentication Password
• Authentication Hash
– MD5
– SHA1*
• Minimum Authentication Level
– No Authentication, No Privacy
– Authentication, No Privacy
– Authentication, Privacy*
• Privacy Algorithm
– DES
– AES-128*
Configure SNMP version 3 to install and update the
printer security.
Note: An asterisk (*) next to a value indicates the factory default setting.
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IIPPSSeecc
Note: This menu appears only in network printers or printers that are attached to print servers.
Menu Item Description
Enable IPSec
• Off*
• On
Enable Internet Protocol Security (IPSec).
Base Configuration
• Default*
• Compatibility
• Secure
Set the IPSec base configuration.
Note: This menu item appears only when
Enable IPSec is set to On.
DH (Diffie-Hellman) Group Proposal
• modp2048 (14)*
• modp3072 (15)
• modp4069 (16)
• modp6144 (17)
Set the IPSec encryption.
• DH (Diffie-Hellman) Group Proposal appears only
when Base Configuration is set to Compatibility.
• IKE SA Lifetime (Hours) and IPSec SA Lifetime
(Hours) appear only when Base Configuration is
set to Secure.
IKE SA Lifetime (Hours)
• 1
• 2
• 4
• 8
• 24*
IPSec SA Lifetime (Hours)
• 1
• 2
• 4
• 8
• 24*
Proposed Encryption Method
• 3DES
• AES*
Specify the encryption and authentication methods
to connect to a network securely.
Note: These menu items appear only when
Base Configuration is set to Compatibility.
Proposed Authentication Method
• SHA1
• SHA256*
• SHA512
IPSec Device Certificate Specify an IPSec certificate.
Note: This menu item appears only when
Enable IPSec is set to On.
Pre-Shared Key Authenticated Connections
• Host [x]
• Address
• Key
Configure the authenticated connections of the
printer.
Note: This menu item appears only when
Enable IPSec is set to On.
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Menu Item Description
Certificate Authenticated Connections
• Host [x] Address[/subnet]
• Address[/subnet]
Note: An asterisk (*) next to a value indicates the factory default setting.
880022..11xx
Note: This menu appears only in network printers or printers that are attached to print servers.
Menu Item Description
Active
• Off*
• On
Let the printer join networks that require
authentication before allowing access.
Note: An asterisk (*) next to a value indicates the factory default setting.
LLPPDD CCoonnffiigguurraattiioonn
Note: This menu appears only in network printers or printers that are attached to print servers.
Menu Item Description
LPD Timeout
0–65535 seconds (90*)
Set the time-out value to stop the Line Printer
Daemon (LPD) server from waiting indefinitely for
hung or invalid print jobs.
LPD Banner Page
• Off*
• On
Print a banner page for all LPD print jobs.
Note: A banner page is the first page of a
print job used as a separator of print jobs and
to identify the originator of the print job
request.
LPD Trailer Page
• Off*
• On
Print a trailer page for all LPD print jobs.
Note: A trailer page is the last page of a print
job.
LPD Carriage Return Conversion
• Off*
• On
Enable carriage return conversion.
Note: Carriage return is a mechanism that
commands the printer to move the position of
the cursor to the first position on the same
line.
Note: An asterisk (*) next to a value indicates the factory default setting.
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HHTTTTPP//FFTTPP SSeettttiinnggss
Menu Item Description
Enable HTTP Server
• Off
• On*
Access the Embedded Web Server to monitor and
manage the printer.
Enable HTTPS
• Off
• On*
Configure the Hypertext Transfer Protocol Secure
(HTTPS) settings.
Force HTTPS Connections
• On
• Off*
Force the printer to use the HTTPS connections.
Enable FTP/TFTP
• Off
• On*
Send files using FTP.
Local Domains Specify domain names for HTTP and FTP servers.
Note: This menu item appears only in the
Embedded Web Server.
HTTP Proxy IP Address Configure the HTTP and FTP server settings.
Note: HTTP Proxy IP Address and FTP Proxy IP
Address appear only in the Embedded Web
Server.
FTP Proxy IP Address
HTTP Default IP Port
1–65535 (80*)
HTTPS Device Certificate
FTP Default IP Port
1–65535 (21*)
Timeout for HTTP/FTP Requests
1–299 (30*)
Specify the amount of time before the server
connection stops.
Retries for HTTP/FTP Requests
1–299 (3*)
Set the number of retries to connect to the HTTP/FTP
server.
Note: An asterisk (*) next to a value indicates the factory default setting.
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UUSSBB
Menu Item Description
PCL SmartSwitch
• Off
• On*
Set the printer to switch to PCL emulation when a
print job received through a USB port requires it,
regardless of the default printer language.
Note: If PS SmartSwitch is off, then the
printer does not examine incoming data and
uses the default printer language specified in
the Setup menu.
PS SmartSwitch
• Off
• On*
Set the printer to switch to PS emulation when a
print job received through a USB port requires it,
regardless of the default printer language.
Note: If PCL SmartSwitch is off, then the
printer does not examine incoming data and
uses the default printer language specified in
the Setup menu.
Mac Binary PS
• On
• Auto*
• Off
Set the printer to process Macintosh binary PostScript
print jobs.
• When set to On, the printer processes raw binary
PostScript print jobs from computers using the
Macintosh operating system.
• When set to Auto, the printer processes print jobs
from computers using either Windows or
Macintosh operating systems
• When set to Off, the printer filters PostScript print
jobs using the standard protocol.
Enable USB Port
• Disable
• Enable*
Enable the standard USB port.
Note: An asterisk (*) next to a value indicates the factory default setting.
RReessttrriicctt EExxtteerrnnaall NNeettwwoorrkk AAcccceessss
Menu Item Description
Restrict external network access
• Off*
• On
Restrict access to network sites.
External network address Specify the network addresses with restricted access.
E-mail address for notification Specify an e-mail address to send a notification of
logged events.
Ping frequency
1–300 (10*)
Specify the network query interval in seconds.
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Security
LLooggiinn MMeetthhooddss
PPuubblliicc
Menu Item Description
Manage Permissions
• Function Access
– Manage Bookmarks
– Held Jobs Access
– Cancel Jobs at the Device
– Change Language
– Internet Printing Protocol (IPP)
– B/W Print
– Color Print
Control access to the printer functions.
Manage Permissions
• Administrative Menus
– Security Menu
– Network/Ports Menu
– Paper Menu
– Reports Menu
– Function Configuration Menus
– Supplies Menu
– SE Menu
– Device Menu
Control access to the printer menus.
Manage Permissions
• Device Management
– Remote Management
– Firmware Updates
– Embedded Web Server Access
– Import / Export All Settings
– Out of Service Erase
Control access to the printer management options.
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LLooccaall AAccccoouunnttss
Menu Item Description
Add User
• User Name/Password
• User Name
• Password
• PIN
Create local accounts to manage access to the
printer functions.
Manage Groups/Permissions
• Add Group
– Import Access Controls
– Function Access
– Administrative Menus
– Device Management
• All Users
– Import Access Controls
– Function Access
– Administrative Menus
– Device Management
• Admin
– Function Access
– Administrative Menus
– Device Management
Control group or user access to the printer functions,
applications, and security settings.
CCeerrttiiffiiccaattee MMaannaaggeemmeenntt
Menu Item Description
Configure Certificate Defaults
• Common Name
• Organization Name
• Unit Name
• Country/Region
• Province Name
• City Name
• Subject Alternate Name
Set the default values for generated certificates.
Device Certificates Generate, delete, or view device certificates.
Manage CA Certificates Load, delete, or view Certificate Authority (CA)
certificates.
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LLooggiinn RReessttrriiccttiioonnss
Menu Item Description
Login failures
1–10 (3*)
Specify the number of failed login attempts before
the user gets locked out.
Failure time frame
1–60 minutes (5*)
Specify the time frame between failed login attempts
before the user gets locked out.
Lockout time
1–60 minutes (5*)
Specify the lockout duration.
Web Login Timeout
1–120 minutes (10*)
Specify the delay for a remote login before the user is
logged off automatically.
Note: An asterisk (*) next to a value indicates the factory default setting.
EErraassee TTeemmppoorraarryy DDaattaa FFiilleess
Menu Item Description
Stored in onboard memory
• Off*
• On
Delete all files stored on the printer memory.
Note: An asterisk (*) next to a value indicates the factory default setting.
MMiisscceellllaanneeoouuss
Menu Item Description
Print Permission
• Off*
• On
Allow the user to print.
Default Print Permission Login Shows the default permission used for the user to
print.
Note: This setting shows only when one or
more Login Methods are created.
Security Reset Jumper
• Enable “Guest” access*
• No Effect
Specify user access to the printer.
• The jumper is located beside a lock icon on the
controller board.
• Enable “Guest” access gives anyone access to all
aspects of the printer.
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Menu Item Description
• No Effect may make access to the printer
impossible when the required security information
is unavailable.
Minimum Password Length
0–32
Specify the password length.
Enable Password/PIN Reveal Show the password or personal identification
number.
Note: This menu item is available only in
some printer models.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Reports
MMeennuu SSeettttiinnggss PPaaggee
Menu Item Description
Menu Settings Page Print a report that contains the printer menus.
DDeevviiccee
Menu Item Description
Device Information Print a report that contains information about the
printer.
Device Statistics Print a report about printer usage and supply status.
Profile List Print a list of profiles that are stored in the printer.
Asset Report Print a report that contains the printer serial number
and model name.
PPrriinntt
Menu Item Description
Print Fonts
• PCL Fonts
• PostScript Fonts
Print samples and information about the fonts that
are available in each printer language.
NNeettwwoorrkk
Menu Item Description
Network Setup Page Print a page that shows the configured network and
wireless settings on the printer.
Note: This menu item appears only in network
printers or printers connected to print servers.
Wi-Fi Direct Connected Clients Print a page that shows the list of devices that are
connected to the printer using Wi-Fi Direct.
Note: This menu item appears only when
Enable Wi-Fi Direct is set to On.
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Xerox®C230 Color Printer
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7
Maintain the Printer
This chapter contains:
• Checking the Status of Supplies ............................................................................................... 106
• Configuring Supply Notifications.............................................................................................. 107
• Setting up E-mail Alerts............................................................................................................ 108
• Viewing Reports ....................................................................................................................... 109
• Ordering Supplies..................................................................................................................... 110
• Replacing Supplies ................................................................................................................... 111
• Cleaning Printer Parts............................................................................................................... 115
• Saving Energy and Paper.......................................................................................................... 116
• Moving the Printer to Another Location.................................................................................... 117
Configuring Supply Notifications
1. Open a web browser, and then type the printer IP address in the address field.
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the webpage correctly.
2. Click Settings > OK > Device > OK > Notifications > OK.
3. From the Supplies menu, click Custom Supply Notifications.
4. Select a notification for each supply item.
5. Apply the changes.
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Setting up E-mail Alerts
Configure the printer to send e-mail alerts when supplies are low, when paper must be changed or
added, or when there is a paper jam.
1. Open a web browser, and then type the printer IP address in the address field.
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2. Click Settings > Device > Notifications > E-mail Alert Setup, and then configure the settings.
Note: For more information on SMTP settings, contact your e-mail provider.
3. Click Setup E-mail Lists and Alerts, and then configure the settings.
4. Apply the changes.
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Maintain the Printer
Ordering Supplies
To view and order supplies for your printer, go to https://www.xerox.com/supplies, then enter your
product in the search field.
Note: All life estimates for printer supplies assume printing on letter or A4-size plain paper.
Warning: Failure to maintain optimum printer performance or to replace supplies can cause
damage to your printer.
UUssiinngg GGeennuuiinnee XXeerrooxx SSuupppplliieess
Your Xerox printer is designed to function best with genuine Xerox supplies. Use of third-party
supplies can affect the performance, reliability, or life of the printer and its imaging components. It
can also affect warranty coverage. Damage caused by the use of third-party supplies is not covered
by the warranty.
All life indicators are designed to function with Xerox supplies and can deliver unpredictable results if
third-party supplies are used. Imaging component usage beyond the intended life can damage your
Xerox printer or associated components.
Warning: Supplies without Return Program agreement terms can be reset and remanufactured.
However, the manufacturer’s warranty does not cover any damage caused by non-genuine
supplies. Resetting counters on the supply without proper remanufacturing can cause damage
to your printer. After resetting the supply counter, your printer may display an error indicating
the presence of the reset item.
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4. Unpack the new print cartridge.
Warning—Potential Damage: Do not expose the underside of the print cartridge to direct
light. Extended exposure to light may cause print quality problems.
Warning—Potential Damage: Do not touch the underside of the print cartridge. Doing so may
affect the quality of future print jobs.
5. Insert the new print cartridge.
6. Insert the print cartridge tray, and then close the door.
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RReeppllaacciinngg tthhee WWaassttee TToonneerr BBoottttllee
1. Remove the used waste toner bottle.
Note: To avoid spilling the toner, place the bottle in an upright position.
2. Unpack the new waste toner bottle.
3. Insert the new waste toner bottle.
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Cleaning Printer Parts
CClleeaanniinngg tthhee PPrriinntteerr
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior
of the printer, unplug the power cord from the electrical outlet and disconnect all cables from
the printer before proceeding.
• Perform this task after every few months.
• Damage to the printer caused by improper handling is not covered by the printer warranty.
1. Turn off the printer, and then unplug the power cord from the electrical outlet.
2. Remove paper from the standard output tray.
3. Remove any dust, lint, and pieces of paper around the printer using a soft brush or vacuum.
4. Wipe the outside of the printer with a damp, soft, lint-free cloth.
• Do not use household cleaners or detergents, as they may damage the finish of the printer.
• Make sure that all areas of the printer are dry after cleaning.
5. Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the
power cord to an appropriately rated and properly grounded electrical outlet that is near the
product and easily accessible.
CClleeaanniinngg tthhee CCoonnttrrooll PPaanneell
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of
the printer, unplug the power cord from the electrical outlet and disconnect all cables from the
printer before proceeding.
1. Turn off the printer, and then unplug the power cord from the electrical outlet.
2. Using a damp, soft, lint-free cloth, wipe the control panel.
• Do not use household cleaners or detergents, as they may damage the control panel screen..
• Make sure that the control panel screen is dry after cleaning.
3. Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the
power cord to an appropriately rated and properly grounded electrical outlet that is near the
product and easily accessible.
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Saving Energy and Paper
CCoonnffiigguurriinngg PPoowweerr SSaavvee MMooddee SSeettttiinnggss
SSlleeeepp MMooddee
1. From the control panel, navigate to: Settings > OK > Device > OK > Power Management > OK >
Timeouts > OK > Sleep Mode > OK
2. Enter the amount of time that the printer stays idle before it enters Sleep mode.
HHiibbeerrnnaattee MMooddee
1. From the control panel, navigate to: Settings > OK > Device > OK > Power Management > OK >
Timeouts > OK > Hibernate Mode > OK
2. Select the amount of time before the printer enters Hibernate mode.
• Make sure to wake the printer from Hibernate mode before sending a print job.
• To wake the printer from Hibernate mode, press the power button.
• The Embedded Web Server is disabled when the printer is in Hibernate mode.
CCoonnsseerrvviinngg SSuupppplliieess
• Print on both sides of the paper.
Note: Two-sided printing is the default setting in the print driver.
• Print multiple pages on a single sheet of paper.
• Use the preview feature to see how the document looks like before printing it.
• Print one copy of the document to check its content and format for accuracy.
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Moving the Printer to Another Location
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20kg (44lb), then it may
require two or more people to lift it safely.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the
power cord provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid
personal injury or printer damage:
• Make sure that all doors and trays are closed.
• Turn off the printer, and then unplug the power cord from the electrical outlet.
• Disconnect all cords and cables from the printer.
• If the printer has separate floor-standing optional trays or output options attached to it, then
disconnect them before moving the printer.
• If the printer has a caster base, then carefully roll it to the new location. Use caution when
passing over thresholds and breaks in flooring.
• If the printer does not have a caster base but is configured with optional trays or output options,
then remove the output options and lift the printer off the trays. Do not try to lift the printer and
any options at the same time.
• Always use the handholds on the printer to lift it.
• Any cart used to move the printer must have a surface able to support the full footprint of the
printer.
• Any cart used to move the hardware options must have a surface able to support the dimensions
of the options.
• Keep the printer in an upright position.
• Avoid severe jarring movements.
• Make sure that your fingers are not under the printer when you set it down.
• Make sure that there is adequate clearance around the printer.
Note: Damage to the printer caused by improper moving is not covered by the printer
warranty.
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Xerox®C230 Color Printer
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119
8
Troubleshoot a problem
This chapter contains:
• Print Quality Problems.............................................................................................................. 120
• Printing Problems ..................................................................................................................... 121
• The Printer is not Responding................................................................................................... 152
• Network Connection Problems.................................................................................................. 154
• Issues with Supplies ................................................................................................................. 157
• Clearing Jams .......................................................................................................................... 158
• Paper Feed Problems ................................................................................................................ 169
• Color Quality Problems............................................................................................................. 173
• Contacting Customer Support .................................................................................................. 176
Print Quality Problems
Find the image that resembles the print quality problem you are having, and then click the link below
it to read problem-solving steps.
•Blank or White Pages
•Dark Print
•Ghost Images
•Gray or Colored Background
•Incorrect Margins
•Light Print
•Missing Colors
•Mottled Print and Dots
•Paper Curl
•Print Crooked or Skewed
•Solid Color or Black Images
•Text or Images Cut Off
•Toner Easily Rubs Off
•Uneven Print Density
•Horizontal Dark Lines
•Vertical Dark Lines
•Horizontal White Lines
•Vertical White Lines
•Repeating Defects
120 Xerox®C230 Color Printer
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Printing Problems
PPrriinntt QQuuaalliittyy iiss PPoooorr
BBllaannkk oorr WWhhiittee PPaaggeess
Note: Before solving the problem, print the Print Quality Test Pages.
To print test pages, refer to the following information:
1. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages.
2. For printer models without a touch-screen, to navigate through the settings, press the OK button.
Action Yes No
1 Open the front door, and then firmly push it down.
2 Pull out the print cartridge tray.
3 Remove, and then insert the print cartridges
4 Insert the print cartridge tray, and then close the door.
5 Print the document.
Is the printer printing blank or white pages?
Refer to
Contacting
Customer
Support.
The problem is
solved.
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Troubleshoot a problem
DDaarrkk PPrriinntt
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel,
navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen
printer models, press OK to navigate through the settings.
Action Yes No
Step 1
a. Perform Color Adjust.
From the control panel,
navigate to: Settings > Print >
Quality > Advanced Imaging
> Color Adjust.
b. Print the document.
Is the print too dark?
Go to step 2. The problem is solved.
Step 2
a. Depending on your operating
system, reduce toner darkness
from the Printing Preferences
or Print dialog.
Note: You can also
change the setting on
the printer control
panel. Navigate to:
Settings > Print >
Quality > Toner
Darkness.
b. Print the document.
Is the print too dark?
Go to step 3. The problem is solved.
Step 3
a. Depending on your operating
system, specify the paper type
from the Printing Preferences
or Print dialog.
• Make sure that the setting
matches the paper loaded.
Go to step 4. The problem is solved.
122 Xerox®C230 Color Printer
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Action Yes No
• You can also change the
setting on the printer
control panel. Navigate to:
Settings > Paper > Tray
Configuration > Paper
Size/Type.
b. Print the document.
Is the print too dark?
Step 4
Check if the paper has texture or
rough finishes.
Are you printing on textured or
rough paper?
Go to step 5. Go to step 6.
Step 5
a. Replace textured or rough
paper with plain paper.
b. Print the document.
Is the print too dark?
Go to step 6. The problem is solved.
Step 6
a. Load paper from a fresh
package.
Note: Paper absorbs
moisture due to high
humidity. Store paper
in its original wrapper
until you are ready to
use it.
b. Print the document.
Is the print too dark?
Refer to Contacting Customer
Support.
The problem is solved.
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Troubleshoot a problem
GGhhoosstt IImmaaggeess
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel,
navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen
printer models, press OK to navigate through the settings.
Action Yes No
Step 1
a. Load the tray with the correct paper type.
b. Print the document.
Do ghost images appear on prints?
Go to step 2. The problem is
solved.
Step 2
a. Depending on your operating system, specify the paper type from
the Printing Preferences or Print dialog.
• Make sure that the setting matches the paper loaded.
• You can also change the setting on the printer control panel.
Navigate to Settings > Paper > Tray Configuration > Paper
Size/Type.
b. Print the document.
Do ghost images appear on prints?
Go to step 3. The problem is
solved.
124 Xerox®C230 Color Printer
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Action Yes No
Step 3
a. Perform Color Adjust.
From the control panel, navigate to: Settings > Print > Quality >
Advanced Imaging > Color Adjust.
b. Print the document.
Do ghost images appear on prints?
Go to step 4. The problem is
solved.
Step 4
a. Open the front door, and then firmly push it down.
b. Pull out the print cartridge tray.
c. Remove, and then insert the print cartridges.
d. Insert the print cartridge tray, and then close the door.
e. Print the document.
Do ghost images appear on prints?
Refer to
Contacting
Customer
Support.
The problem is
solved.
GGrraayy oorr CCoolloorreedd BBaacckkggrroouunndd
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel,
navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen
printer models, press OK to navigate through the settings.
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125
Troubleshoot a problem
Action Yes No
Step 1
a. Perform Color Adjust.
From the control panel, navigate to: Settings > Print > Quality
> Advanced Imaging > Color Adjust.
b. Print the document.
Does gray or colored background appear on prints?
Go to step 2. The problem is
solved.
Step 2
a. Open the front door, and then firmly push it down.
b. Pull out the print cartridge tray.
c. Remove, and then insert the print cartridges.
d. Insert the print cartridge tray, and then close the door.
e. Print the document.
Does gray or colored background appear on prints?
Refer to Contacting
Customer Support.
The problem is
solved.
IInnccoorrrreecctt MMaarrggiinnss
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel,
navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen
printer models, press OK to navigate through the settings.
126 Xerox®C230 Color Printer
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Action Yes No
Step 1
a. Adjust the paper guides to the
correct position for the paper
loaded.
b. Print the document.
Are the margins correct?
The problem is solved. Go to step 2.
Step 2
a. Depending on your operating
system, specify the paper size
from the Printing Preferences
or Print dialog.
• Make sure that the setting
matches the paper loaded.
• You can also change the
setting from the printer
control panel. Navigate to
Settings > Paper > Tray
Configuration > Paper
Size/Type.
b. Print the document.
Are the margins correct?
The problem is solved. Refer to Contacting Customer
Support.
LLiigghhtt PPrriinntt
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel,
navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen
printer models, press OK to navigate through the settings.
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127
Troubleshoot a problem
Action Yes No
Step 1
a. Perform Color Adjust.
From the control panel, navigate to:
Settings > Print > Quality > Advanced
Imaging > Color Adjust.
b. Print the document.
Is the print light?
Go to step 2. The problem is solved.
Step 2
a. Depending on your operating system,
increase toner darkness from the Printing
Preferences or Print dialog.
Note: You can also change the
setting on the printer control panel.
Navigate to: Settings > Print >
Quality > Toner Darkness.
b. Print the document.
Is the print light?
Go to step 3. The problem is solved.
Step 3
a. Depending on your operating system,
specify the paper type from the Printing
Preferences or Print dialog.
• Make sure that the setting matches the
paper loaded.
• You can also change the setting on the
printer control panel. Navigate to
Settings > Paper > Tray Configuration
> Paper Size/Type.
b. Print the document.
Is the print light?
Go to step 4. The problem is solved.
Step 4
Check if paper has texture or rough finishes.
Are you printing on textured or rough paper?
Go to step 5. Go to step 7.
Step 5
a. Replace textured or rough paper with plain
paper.
b. Print the document.
Is the print light?
Go to step 7. The problem is solved.
128 Xerox®C230 Color Printer
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Action Yes No
Step 6
a. Load paper from a fresh package.
Note: Paper absorbs moisture due
to high humidity. Store paper in its
original wrapper until you are
ready to use it.
b. Print the document.
Is the print light?
Go to step 7. The problem is solved.
Step 7
a. Open the front door, and then firmly push
it down.
b. Pull out the print cartridge tray.
c. Remove, and then insert the print
cartridges.
d. Insert the print cartridge tray, and then
close the door.
e. Print the document.
Is the print light?
Refer to Contacting Customer
Support.
The problem is solved.
MMiissssiinngg CCoolloorrss
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel,
navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen
printer models, press OK to navigate through the settings.
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Troubleshoot a problem
Action Yes No
1 Open the front door, and then firmly push it down.
2 Pull out the print cartridge tray.
3 Remove, and then insert the print cartridge of the missing color.
4 Insert the print cartridge tray, and then close the door.
5 Print the document.
Are some colors missing on prints?
Refer to Contacting
Customer Support.
The problem is
solved.
MMoottttlleedd PPrriinntt aanndd DDoottss
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel,
navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen
printer models, press OK to navigate through the settings.
Action Yes No
Step 1
Check the printer for leaked toner contamination.
Is the printer free of leaked toner?
Go to step 2. Refer to
Contacting
Customer
Support.
Step 2
a. From the control panel, navigate to: Settings > Paper > Tray
Configuration > Paper Size/Type.
b. Check if the paper size and paper type settings match the paper
loaded.
Go to step 4. Go to step 3.
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Action Yes No
Note: Make sure that paper does not have texture or
rough finishes.
Do the settings match?
Step 3
a. Depending on your operating system, specify the paper size and
paper type from the Printing Preferences or Print dialog.
Note: Make sure that the settings match the paper
loaded.
b. Print the document.
Is the print mottled?
Go to step 4. The problem is
solved.
Step 4
a. Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b. Print the document.
Is the print mottled?
Go to step 5. The problem is
solved.
Step 5
a. Open the front door, and then firmly push it down.
b. Pull out the print cartridge tray.
c. Remove, and then insert the print cartridges.
d. Insert the print cartridge tray, and then close the door.
e. Print the document.
Is the print mottled?
Refer to
Contacting
Customer
Support.
The problem is
solved.
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Troubleshoot a problem
PPaappeerr CCuurrll
Action Yes No
Step 1
a. Check if the paper loaded is
supported.
Note: If paper is not
supported, then load a
supported paper.
b. Print the document.
Is the paper curled?
Go to step 2. The problem is solved.
Step 2
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
Note: If the cartridge
is not supported, then
install a supported one.
b. Print the document.
Is the paper curled?
Go to step 3. The problem is solved.
Step 3
a. Adjust the guides in the tray to
the correct position for the
paper loaded.
b. Print the document.
Is the paper curled?
Go to step 4. The problem is solved.
Step 4
a. Depending on your operating
system, specify the paper size
and paper type from the
Printing Preferences or Print
dialog.
• Make sure that the settings
match the paper loaded.
Go to step 5. The problem is solved.
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Action Yes No
• You can also change the
setting on the printer
control panel. Navigate to
Settings > Paper > Tray
Configuration > Paper
Size/Type. For non-touch-
screen printer models, press
OK to navigate through the
settings.
b. Print the document.
Is the paper curled?
Step 5
a. Remove paper, flip it over, and
then reload paper.
b. Print the document.
Is the paper curled?
Go to step 6. The problem is solved.
Step 6
a. Load paper from a fresh
package.
Note: Paper absorbs
moisture due to high
humidity. Store paper
in its original wrapper
until you are ready to
use it.
b. Print the document.
Is the paper curled?
Refer to Contacting Customer
Support.
The problem is solved.
PPrriinntt CCrrooookkeedd oorr SSkkeewweedd
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel,
navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen
printer models, press OK to navigate through the settings.
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Troubleshoot a problem
Action Yes No
Step 1
a. Adjust the paper guides in the
tray to the correct position for
the paper loaded.
b. Print the document.
Is the print crooked or skewed?
Go to step 2. The problem is solved.
Step 2
a. Load paper from a fresh
package.
Note: Paper absorbs
moisture due to high
humidity. Store paper
in its original wrapper
until you are ready to
use it.
b. Print the document.
Is the print crooked or skewed?
Go to step 3. The problem is solved.
Step 3
a. Check if the paper loaded is
supported.
Note: If paper is not
supported, then load a
supported paper.
b. Print the document.
Is the print crooked or skewed?
Refer to Contacting Customer
Support.
The problem is solved.
SSoolliidd CCoolloorr oorr BBllaacckk IImmaaggeess
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel,
navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen
printer models, press OK to navigate through the settings.
134 Xerox®C230 Color Printer
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Action Yes No
1 Open the front door, and then firmly push it down.
2 Pull out the print cartridge tray.
3 Remove, and then insert the print cartridges.
4 Insert the print cartridge tray, and then close the door.
5 Print the document.
Is the printer printing solid color or black images?
Refer to Contacting
Customer Support.
The problem is
solved.
TTeexxtt oorr IImmaaggeess CCuutt OOffff
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel,
navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen
printer models, press OK to navigate through the settings.
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Troubleshoot a problem
Action Yes No
Step 1
a. Adjust the paper guides in the tray to the correct position for
the paper loaded.
b. Print the document.
Are text or images cut off?
Go to step 2. The problem is
solved.
Step 2
a. Depending on your operating system, specify the paper size
from the Printing Preferences or Print dialog.
• Make sure that the setting matches the paper loaded.
• You can also change the setting on the printer control
panel. Navigate to Settings > Paper > Tray
Configuration > Paper Size/Type.
b. Print the document.
Are text or images cut off?
Go to step 3. The problem is
solved.
Step 3
a. Open the front door, and then firmly push it down.
b. Pull out the print cartridge tray.
c. Remove, and then insert the print cartridges.
d. Insert the print cartridge tray, and then close the door.
e. Print the document.
Are text or images cut off?
Refer to Contacting
Customer Support.
The problem is
solved.
136 Xerox®C230 Color Printer
User Guide
Troubleshoot a problem
TToonneerr EEaassiillyy RRuubbss OOffff
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel,
navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen
printer models, press OK to navigate through the settings.
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User Guide
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Troubleshoot a problem
Action Yes No
Step 1
a. Depending on your operating
system, specify the paper type
from the Printing Preferences
or Print dialog.
• Make sure that the setting
matches the paper loaded.
• You can also change the
setting on the printer
control panel. Navigate to:
Settings > Paper > Tray
Configuration > Paper
Size/Type.
b. Print the document.
Does toner easily rub off?
Go to step 2. The problem is solved.
Step 2
a. Check if the paper weight is
supported.
Note: If paper weight
is not supported, then
load a supported one.
b. Print the document.
Does toner easily rub off?
Go to step 3. The problem is solved.
Step 3
a. Load paper from a fresh
package.
Note: Paper absorbs
moisture due to high
humidity. Store paper
in its original wrapper
until you are ready to
use it.
b. Print the document.
Does toner easily rub off?
Refer to Contacting Customer
Support.
The problem is solved.
138 Xerox®C230 Color Printer
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Troubleshoot a problem
UUnneevveenn PPrriinntt DDeennssiittyy
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel,
navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen
printer models, press OK to navigate through the settings.
Action Yes No
1 Open the front door, and then firmly push it down.
2 Pull out the print cartridge tray.
3 Remove, and then insert the print cartridges.
4 Insert the print cartridge tray, and then close the door.
5 Print the document.
Is the print density uneven?
Refer to Contacting
Customer Support.
The problem is
solved.
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139
Troubleshoot a problem
HHoorriizzoonnttaall DDaarrkk LLiinneess
• Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models,
press OK to navigate through the settings.
• If horizontal dark lines keep appearing on the prints, then see the Repeating defects topic.
Action Yes No
Step 1
a. Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
• Make sure that the setting matches the paper loaded.
• You can also change the setting on the printer control panel.
Navigate to Settings > Paper > Tray Configuration > Paper
Size/Type.
b. Print the document.
Do dark lines appear on prints?
Go to step 2. The problem is
solved.
Step 2
a. Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b. Print the document.
Do dark lines appear on prints?
Go to step 3. The problem is
solved.
140 Xerox®C230 Color Printer
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Troubleshoot a problem
Action Yes No
Step 3
a. Open the front door, and then firmly push it down.
b. Pull out the print cartridge tray.
c. Remove, and then insert the print cartridges.
d. Insert the print cartridge tray, and then close the door.
e. Print the document.
Do dark lines appear on prints?
Go to step 4. The problem is
solved.
Step 4
a. Perform Color Adjust.
From the control panel, navigate to: Settings > Print > Quality >
Advanced Imaging > Color Adjust.
b. Print the document.
Do dark lines appear on prints?
Refer to
Contacting
Customer
Support.
The problem is
solved.
VVeerrttiiccaall DDaarrkk LLiinneess
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel,
navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen
printer models, press OK to navigate through the settings.
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Troubleshoot a problem
Action Yes No
Step 1
a. Depending on your operating system, specify the
paper type from the Printing Preferences or Print
dialog.
• Make sure that the setting matches the paper
loaded.
• You can also change the setting on the printer
control panel. Navigate to Settings > Paper > Tray
Configuration > Paper Size/Type.
b. Print the document.
Do vertical dark lines appear on prints?
Go to step 2. The problem is solved.
Step 2
a. Load paper from a fresh package.
Note: Paper absorbs moisture due to high
humidity. Store paper in its original wrapper
until you are ready to use it.
Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
b. Print the document.
Do vertical dark lines appear on prints?
Go to step 3. The problem is solved.
Step 3
a. Open the front door, and then firmly push it down.
b. Pull out the print cartridge tray.
c. Remove, and then insert the print cartridges.
d. Insert the print cartridge tray, and then close the door.
e. Print the document.
Do vertical dark lines appear on prints?
Refer to Contacting
Customer Support.
The problem is solved.
142 Xerox®C230 Color Printer
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HHoorriizzoonnttaall WWhhiittee LLiinneess
• Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models,
press OK to navigate through the settings.
• If horizontal white lines keep appearing on your prints, then see the Repeating defects topic.
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Troubleshoot a problem
Action Yes No
Step 1
a. Depending on your operating system, specify the paper
type from the Printing Preferences or Print dialog.
• Make sure that the setting matches the paper loaded.
• You can also change the setting on the printer control
panel. Navigate to Settings > Paper > Tray
Configuration > Paper Size/Type.
b. Print the document.
Do horizontal white lines appear on prints?
Go to step 2. The problem is
solved.
Step 2
a. Open the front door, and then firmly push it down.
b. Pull out the print cartridge tray.
c. Remove, and then insert the print cartridges.
d. Insert the print cartridge tray, and then close the door.
e. Print the document.
Do horizontal white lines appear on prints?
Go to step 3. The problem is
solved.
Step 3
a. Perform Color Adjust.
From the control panel, navigate to:
Settings > Print > Quality > Advanced Imaging > Color
Adjust
b. Print the document.
Do horizontal white lines appear on prints?
Refer to Contacting
Customer Support.
The problem is
solved.
144 Xerox®C230 Color Printer
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VVeerrttiiccaall WWhhiittee LLiinneess
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel,
navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen
printer models, press OK to navigate through the settings.
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Troubleshoot a problem
Action Yes No
Step 1
a. Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
• Make sure that the setting matches the paper loaded.
• You can also change the setting on the printer control
panel. Navigate to Settings > Paper > Tray
Configuration > Paper Size/Type.
b. Print the document.
Do vertical white lines appear on prints?
Go to step 2. The problem is
solved.
Step 2
Check if you are using the recommended paper type.
a. Load the paper source with the recommended paper type.
b. Print the document.
Do vertical white lines appear on prints?
Go to step 3. The problem is
solved.
Step 3
a. Open the front door, and then firmly push it down.
b. Pull out the print cartridge tray.
c. Remove, and then insert the print cartridges.
d. Insert the print cartridge tray, and then close the door.
e. Print the document.
Do vertical white lines appear on prints?
Refer to Contacting
Customer Support.
The problem is
solved.
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RReeppeeaattiinngg DDeeffeeccttss
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel,
navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen
printer models, press OK to navigate through the settings.
Action Yes No
1 Using the Print Quality Test
Pages, measure the distance
between the repeating defects
on the affected color page.
2 Check if the repeating defects
match any of the following
measurements: Print
cartridges
• 25.70 mm (1.01 in.)
• 35.30 mm (1.39 in.)
• 75.6 mm (2.98 in.)
• 26.7 mm (1.05 in.)
Fuser
• 56.5 mm (2.22 in.)
Transfer module
• 25.10 mm (0.99 in.)
• 59.70 mm (2.35 in.)
• 28.30 mm (1.11 in.)
• 65 mm (2.56 in.)
• 44 mm (1.73 in.)
Do the repeating defects match
any of the measurements?
Take note of the distance, and
then refer to Contacting Customer
Support.
Take note of the distance, and
then refer to Contacting Customer
Support.
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Troubleshoot a problem
PPrriinntt JJoobbss ddoo nnoott PPrriinntt
Action Yes No
Step 1
a. From the document you are
trying to print, open the Print
dialog, and then check if you
have selected the correct
printer.
b. Print the document.
Is the document printed?
The problem is solved. Go to step 2.
Step 2
a. Check if the printer is on.
b. Resolve any error messages
that appear on the display.
c. Print the document.
Is the document printed?
The problem is solved. Go to step 3.
Step 3
a. Check if the ports are working
and if the cables are securely
connected to the computer
and the printer.
For more information, see the
setup documentation that
came with the printer.
b. Print the document.
Is the document printed?
The problem is solved. Go to step 4.
Step 4
a. Turn off the printer, wait for
about 10 seconds, and then
turn on the printer.
b. Print the document.
Is the document printed?
The problem is solved. Go to step 5.
Step 5
a. Remove, and then reinstall the
print driver.
b. Print the document.
Is the document printed?
The problem is solved. Refer to Contacting Customer
Support.
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Troubleshoot a problem
SSllooww PPrriinnttiinngg
Action Yes No
Step 1
Make sure that the printer cable is
securely connected to the printer
and to the computer, print server,
option, or other network device.
Is the printer printing slow?
Go to step 2. The problem is solved.
Step 2
a. Make sure that the printer is
not in Quiet Mode.
• From the control panel,
navigate to: Settings >
Device > Maintenance >
Config Menu > Device
Operations > Quiet Mode.
For non-touch-screen printer
models, press OK to navigate
through the settings.
b. Print the document.
Is the printer printing slow?
Go to step 3. The problem is solved.
Step 3
a. Depending on your operating
system, specify the print
resolution from the Printing
Preferences or Print dialog.
b. Set the resolution to 4800 CQ.
c. Print the document.
Is the printer printing slow?
Go to step 4. The problem is solved.
Step 4
a. Depending on your operating
system, specify the paper type
from the Printing Preferences
or Print dialog.
• Make sure that the setting
matches the paper loaded.
• You can also change the
setting on the printer
control panel. Navigate to
Settings > Paper > Tray
Configuration > Paper
Size/Type. For non-touch-
screen printer models, press
OK to navigate through the
settings.
• Heavier paper prints more
slowly.
Go to step 5. The problem is solved.
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Action Yes No
• Paper narrower than letter,
A4, and legal may print
more slowly.
b. Print the document.
Is the printer printing slow?
Step 5
a. Make sure that the printer
settings for texture and weight
match the paper being loaded.
From the control panel,
navigate to: Settings > Paper >
Media Configuration > Media
Types
For non-touch-screen printer
models, press OK to navigate
through the settings.
Note: Rough paper
texture and heavy
paper weight may print
more slowly.
b. Print the document.
Is the printer printing slow?
Go to step 6. The problem is solved.
Step 6
Remove held jobs.
Is the printer printing slow?
Go to step 7. The problem is solved.
Step 7
a. Make sure that the printer is
not overheating.
• Allow the printer to cool
down after a long print job.
• Observe the recommended
ambient temperature for
the printer. For more
information, see Selecting a
Location for the Printer.
b. Print the document.
Is the printer printing slow?
Refer to Contacting Customer
Support.
The problem is solved.
150 Xerox®C230 Color Printer
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JJoobb PPrriinnttss ffrroomm tthhee WWrroonngg TTrraayy oorr oonn tthhee WWrroonngg
PPaappeerr
Action Yes No
Step 1
a. Check if you are printing on
the correct paper.
b. Print the document.
Is the document printed on the
correct paper?
Go to step 2. Load the correct paper size and
paper type.
Step 2
a. Depending on your operating
system, specify the paper size
and paper type from the
Printing Preferences or Print
dialog.
Note: You can also
change the settings on
the printer control
panel. Navigate to:
Settings > Paper >
Tray Configuration >
Paper Size/Type.
For non-touch-screen printer
models, press OK to navigate
through the settings.
b. Make sure that the settings
match the paper loaded.
c. Print the document.
Is the document printed on the
correct paper?
The problem is solved. Refer to Contacting Customer
Support.
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Troubleshoot a problem
The Printer is not Responding
Action Yes No
Step 1
Check if the power cord is
connected to the electrical outlet.
CAUTION—POTENTIAL
INJURY: To avoid the risk
of fire or electrical shock,
connect the power cord to
an appropriately rated and
properly grounded electrical
outlet that is near the
product and easily
accessible.
Is the printer responding?
The problem is solved. Go to step 2.
Step 2
Check if the electrical outlet is
turned off by a switch or breaker.
Is the electrical outlet turned off
by a switch or breaker?
Turn on the switch or reset the
breaker.
Go to step 3.
Step 3
Check if the printer is on.
Is the printer on?
Go to step 4. Turn on the printer.
Step 4
Check if the printer is in Sleep or
Hibernate mode.
Is the printer in Sleep or Hibernate
mode?
Press the power button to wake
the printer.
Go to step 5.
Step 5
Check if the cables connecting the
printer and the computer are
inserted to the correct ports.
Are the cables inserted to the
correct ports?
Go to step 6. Insert the cables to the correct
ports.
Step 6
Turn off the printer, install the
hardware options, and then turn
on the printer.
For more information, see the
documentation that came with
the option.
The problem is solved. Go to step 7.
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Action Yes No
Is the printer responding?
Step 7
Install the correct print driver.
Is the printer responding?
The problem is solved. Go to step 8.
Step 8
Turn off the printer, wait for about
10 seconds, and then turn on the
printer.
Is the printer responding?
The problem is solved. Refer to Contacting Customer
Support.
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Network Connection Problems
CCaannnnoott ooppeenn EEmmbbeeddddeedd WWeebb SSeerrvveerr
Action Yes No
Step 1
Check if the printer is on.
Is the printer on?
Go to step 2. Turn on the printer.
Step 2
Make sure that the printer IP
address is correct.
• View the IP address on the
home screen.
• An IP address appears as four
sets of numbers separated by
periods, such as
123.123.123.123.
Is the printer IP address correct?
Go to step 3. Type the correct printer IP address
in the address field.
Step 3
Check if you are using a supported
browser:
• Internet Explorer version 11 or
later
• Microsoft Edge
• Safari version 6 or later
• Google Chrome™version 32 or
later
• Mozilla Firefox version 24 or
later
Is your browser supported?
Go to step 4. Install a supported browser.
Step 4
Check if the network connection is
working.
Is the network connection
working?
Go to step 5. Contact your administrator.
Step 5
Make sure that the cable
connections to the printer and
print server are secure. For more
information, see the
documentation that came with
the printer.
Are the cable connections secure?
Go to step 6. Secure the cable connections.
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Action Yes No
Step 6
Check if the web proxy servers are
disabled.
Are the web proxy servers
disabled?
Go to step 7. Contact your administrator.
Step 7
Access the Embedded Web Server.
Did the Embedded Web Server
open?
The problem is solved. Refer to Contacting Customer
Support.
CCaannnnoott CCoonnnneecctt tthhee PPrriinntteerr ttoo tthhee WWii--FFii NNeettwwoorrkk
Note: This feature is available only in some printer models.
Action Yes No
Step 1
Make sure that Active Adapter is
set to Auto.
From the control panel, navigate
to: Settings > Network/Ports >
Network Overview > Active
Adapter > Auto
For non-touch-screen printer
models, press OK to navigate
through the settings.
Can the printer connect to the Wi-
Fi network?
The problem is solved. Go to step 2.
Step 2
Check if the correct Wi-Fi network
is selected.
Note: Some routers may
share the default SSID.
Are you connecting to the correct
Wi-Fi network?
Go to step 4. Go to step 3.
Step 3
Connect to the correct Wi-Fi
network. For more information, see
Connecting the Printer to a Wi-Fi
Network.
Can the printer connect to the Wi-
Fi network?
The problem is solved. Go to step 4.
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Troubleshoot a problem
Action Yes No
Step 4
Check the wireless security mode.
From the control panel, navigate
to: Settings > Network/Ports >
Wireless > Wireless Security
Mode.
For non-touch-screen printer
models, press OK to navigate
through the settings.
Is the correct wireless security
mode selected?
Go to step 6. Go to step 5.
Step 5
Select the correct wireless security
mode.
Can the printer connect to the Wi-
Fi network?
The problem is solved. Go to step 6.
Step 6
Make sure that you entered the
correct network password.
Note: Take note of the
spaces, numbers, and
capitalization in the
password.
Can the printer connect to the Wi-
Fi network?
The problem is solved. Refer to Contacting Customer
Support.
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Issues with Supplies
RReeppllaaccee CCaarrttrriiddggee PPrriinntteerr RReeggiioonn MMiissmmaattcchh
There is a mismatch error between the printer region and the cartridge region. To correct this
problem, purchase a cartridge with the correct region that matches the printer region, or purchase a
worldwide cartridge.
To locate the region settings of the printer and print cartridge, print the Print Quality Test Pages. From
the control panel, navigate to: Settings > Troubleshooting > Print Quality Test Pages.
• The first number in the message after 42 indicates the region of the printer.
• The second number in the message after 42 indicates the region of the cartridge.
Printer and print cartridge regions
Region Numeric code
Worldwide or Undefined region 0
North America (United States, Canada) 1
European Economic Area, Western Europe, Nordic countries,
Switzerland
2
Asia Pacific 3
Latin America 4
Rest of Europe, Middle East, Africa 5
Australia, New Zealand 6
Invalid region 9
NNoonn--XXeerrooxx SSuupppplliieess
The printer has detected a non-Xerox supply installed in the printer.
Your Xerox printer is designed to function best with genuine Xerox supplies. Use of third-party
supplies can affect the performance, reliability, or life of the printer and its imaging components.
All life indicators are designed to function with Xerox supplies and can deliver unpredictable results if
third-party supplies are used. Imaging component usage beyond the intended life may damage your
Xerox printer or associated components.
Warning: Use of third-party supplies or parts can affect warranty coverage. Damage caused by
the use of third-party supplies or parts may not be covered by the warranty.
To accept any and all of these risks and to proceed with the use of non-genuine supplies in your
printer, press and hold X and OK simultaneously for 15 seconds.
If you do not want to accept these risks, then remove the third-party supply or part from your printer
and install a genuine Xerox supply or part. For more information, refer to Using Genuine Xerox
Supplies.
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Troubleshoot a problem
Clearing Jams
AAvvooiiddiinngg JJaammss
LLooaadd PPaappeerr PPrrooppeerrllyy
• Make sure that the paper lies flat in the tray.
Correct loading of paper Incorrect loading of paper
• Do not load or remove a tray while the printer is printing.
• Do not load too much paper. Make sure that the stack height is below the maximum paper fill
indicator.
• Do not slide paper into the tray. Load paper as shown in the illustration.
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• Make sure that the paper guides are positioned correctly and are not pressing tightly against the
paper or envelopes.
• Push the tray firmly into the printer after loading paper.
UUssee RReeccoommmmeennddeedd PPaappeerr
• Use only recommended paper or specialty media.
• Do not load paper that is wrinkled, creased, damp, bent, or curled.
• Flex, fan, and align the paper edges before loading.
• Do not use paper that has been cut or trimmed by hand.
• Do not mix paper sizes, weights, or types in the same tray.
• Make sure that the paper size and type are set correctly on the computer or printer control panel.
• Store paper according to manufacturer recommendations.
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IIddeennttiiffyyiinngg JJaamm LLooccaattiioonnss
• When Jam Assist is set to On, the printer might attempt to flush blank pages or pages with partial
prints after a jammed page has been cleared. Check your printed output for blank pages.
• When Jam Recovery is set to On or Auto, the printer reprints jammed pages.
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1. Standard output tray
2. Manual feeder
3. Standard tray
4. Door B
PPaappeerr JJaamm iinn tthhee SSttaannddaarrdd TTrraayy
1. Open door B.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury
from a hot component, allow the surface to cool before touching it.
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5. Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
6. Insert the manual feeder and the tray.
PPaappeerr JJaamm iinn tthhee SSttaannddaarrdd OOuuttppuutt TTrraayy
Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
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Troubleshoot a problem
Paper Feed Problems
EEnnvveellooppee SSeeaallss wwhheenn PPrriinnttiinngg
Action Yes No
Step 1
a. Use an envelope that has been
stored in a dry environment.
Note: Printing on
envelopes with high
moisture content can
seal the flaps.
b. Send the print job.
Does the envelope seal when
printing?
Go to step 2. The problem is solved.
Step 2
a. Make sure that paper type is
set to Envelope.
From the control panel,
navigate to: Settings > Paper >
Tray Configuration > Paper
Size/Type..
For non-touch-screen printer
models, press OK to navigate
through the settings.
b. Send the print job.
Does the envelope seal when
printing?
Refer to Contacting Customer
Support.
The problem is solved.
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Troubleshoot a problem
CCoollllaatteedd PPrriinnttiinngg ddooeess nnoott WWoorrkk
Action Yes No
Step 1
a. From the control panel,
navigate to: Settings > Print >
Layout > Collate.
For non-touch-screen printer
models, press OK to navigate
through the settings.
b. Select On [1,2,1,2,1,2].
c. Print the document.
Is the document collated
correctly?
The problem is solved. Go to step 2.
Step 2
a. From the document that you
are trying to print, open the
Print dialog, and then select
Collate.
b. Print the document.
Is the document collated
correctly?
The problem is solved. Go to step 3.
Step 3
a. Reduce the number of pages to
print.
b. Print the document.
Are the pages collated correctly?
The problem is solved. Refer to Contacting Customer
Support.
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PPaappeerr FFrreeqquueennttllyy JJaammss
Action Yes No
Step 1
a. Remove the tray.
b. Check if paper is loaded
correctly.
• Make sure that the paper
guides are positioned
correctly.
• Make sure that the stack
height is below the
maximum paper fill
indicator.
• Make sure to print on
recommended paper size
and type.
c. Insert the tray.
d. Print the document.
Do paper jams occur frequently?
Go to step 2. The problem is solved.
Step 2
a. From the control panel,
navigate to: Settings > Paper >
Tray Configuration > Paper
Size/Type.
For non-touch-screen printer
models, press OK to navigate
through the settings.
b. Set the correct paper size and
type.
c. Print the document.
Do paper jams occur frequently?
Go to step 3. The problem is solved.
Step 3
a. Load paper from a fresh
package.
Note: Paper absorbs
moisture due to high
humidity. Store paper
in its original wrapper
until you are ready to
use it.
b. Print the document.
Do paper jams occur frequently?
Refer to Contacting Customer
Support.
The problem is solved.
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JJaammmmeedd PPaaggeess aarree nnoott RReepprriinntteedd
Action Yes No
1 From the control panel,
navigate to: Settings > Device
> Notifications > Jam Content
Recovery.
For non-touch-screen printer
models, press OK to navigate
through the settings.
2 In the Jam Recovery menu,
select On or Auto.
3 Print the document.
Are the jammed pages reprinted?
The problem is solved. Refer to Contacting Customer
Support.
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Color Quality Problems
MMooddiiffyyiinngg tthhee CCoolloorrss iinn PPrriinntteedd OOuuttppuutt
For non-touch-screen printer models, press OK to navigate through the settings.
1. From the control panel, navigate to:
Settings > Print > Quality > Advanced Imaging > Color Correction
2. From the Color Correction menu, select Manual > Color Correction Content.
3. Choose the appropriate color conversion setting.
Object type Color conversion tables
RGB Image
RGB Text
RGB Graphics
• Vivid—Produces brighter, more saturated colors
and may be applied to all incoming color
formats.
• sRGB Display—Produces an output that
approximates the colors displayed on a
computer monitor. Black toner usage is
optimized for printing photographs.
• Display-True Black—Produces an output that
approximates the colors displayed on a
computer monitor. This setting uses only black
toner to create all levels of neutral gray.
• sRGB Vivid—Provides an increased color
saturation for the sRGB Display color correction.
Black toner usage is optimized for printing
business graphics.
• Off
CMYK Image
CMYK Text
CMYK Graphics
• US CMYK—Applies color correction to
approximate the Specifications for Web Offset
Publishing (SWOP) color output.
• Euro CMYK—Applies color correction to
approximate Euroscale color output.
• Vivid CMYK—Increases the color saturation of
the US CMYK color correction setting.
• Off
FFAAQQ AAbboouutt CCoolloorr PPrriinnttiinngg
What is RGB color?
RGB color is a method of describing colors by indicating the amount of red, green, or blue used to
produce a certain color. Red, green, and blue light can be added in various amounts to produce a
large range of colors observed in nature. Computer screens, scanners, and digital cameras use this
method to display colors.
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What is CMYK color?
CMYK color is a method of describing colors by indicating the amount of cyan, magenta, yellow, and
black used to reproduce a particular color. Cyan, magenta, yellow, and black inks or toners can be
printed in various amounts to produce a large range of colors observed in nature. Printing presses,
inkjet printers, and color laser printers create colors in this manner.
How is color specified in a document to be printed?
Software programs are used to specify and modify the document color using RGB or CMYK color
combinations. For more information, see the software program Help topics.
How does the printer know what color to print?
When printing a document, information describing the type and color of each object is sent to the
printer and is passed through color conversion tables. Color is translated into the appropriate
amounts of cyan, magenta, yellow, and black toner used to produce the color you want. The object
information determines the application of color conversion tables. For example, it is possible to apply
one type of color conversion table to text while applying a different color conversion table to
photographic images.
What is manual color correction?
When manual color correction is enabled, the printer employs user-selected color conversion tables to
process objects. Manual color correction settings are specific to the type of object being printed (text,
graphics, or images). It is also specific to how the color of the object is specified in the software
program (RGB or CMYK combinations). To apply a different color conversion table manually, see
Modifying the Colors in Printed Output.
If the software program does not specify colors with RGB or CMYK combinations, then manual color
correction is not useful. It is also not effective if the software program or the computer operating
system controls the adjustment of colors. In most situations, setting the Color Correction to Auto
generates preferred colors for the documents.
How can I match a particular color (such as a corporate logo)?
From the printer Quality menu, nine types of Color Samples sets are available. These sets are also
available from the Color Samples page of the Embedded Web Server. Selecting any sample set
generates multiple-page prints consisting of hundreds of colored boxes. Each box contains a CMYK or
RGB combination, depending on the table selected. The observed color of each box is obtained by
passing the CMYK or RGB combination labeled on the box through the selected color conversion
table.
By examining Color Samples sets, you can identify the box with color closest to the color being
matched. The color combination labeled on the box can then be used for modifying the color of the
object in a software program. For more information, see the software program Help topics. Manual
color correction may be necessary to use the selected color conversion table for the particular object.
Selecting which Color Samples set to use for a particular color-matching problem depends on:
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Troubleshoot a problem
• The Color Correction setting being used (Auto, Off, or Manual)
• The type of object being printed (text, graphics, or images)
• How the color of the object is specified in the software program (RGB or CMYK combinations)
If the software program does not specify colors with RGB or CMYK combinations, then the Color
Samples pages are not useful. Additionally, some software programs adjust the RGB or CMYK
combinations specified in the program through color management. In these situations, the printed
color may not be an exact match of the Color Samples pages.
TThhee PPrriinntt AAppppeeaarrss TTiinntteedd
Action Yes No
Step 1
Perform Color Adjust.
a. From the control panel,
navigate to: Settings > Print >
Quality > Advanced Imaging
> Color Adjust.
For non-touch-screen printer
models, press OK to navigate
through the settings.
b. Print the document.
Does the print appear tinted?
Go to step 2. The problem is solved.
Step 2
a. From the control panel,
navigate to: Settings > Print >
Quality > Advanced Imaging
> Color Balance.
For non-touch-screen printer
models, press OK to navigate
through the settings.
b. Adjust the settings.
c. Print the document.
Does the print appear tinted?
Refer to Contacting Customer
Support.
The problem is solved.
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Troubleshoot a problem
Contacting Customer Support
To access the Customer Support Center phone numbers, go to https://www.xerox.com/office/
worldcontacts. Before contacting customer support, make sure to have the following information:
• Printer problem
• Error message
• Printer model type and serial number
To access customer support, search through the Knowledgebase, browse through user documentation,
or download printer software, go to https://support.xerox.com, and enter your product into the Search
field.
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A
Regulatory Information
This appendix contains:
• Basic Regulations ..................................................................................................................... 178
• Material Safety Data Sheets .................................................................................................... 185
Basic Regulations
NNooiissee EEmmiissssiioonn LLeevveellss
The following measurements were made in accordance with ISO 7779 and reported in conformance
with ISO 9296.
Note: Some modes may not apply to your product.
1-meter Average Sound Pressure, dBA
Printing • One-sided, mono: 51
• One-sided, color: 52
• Two-sided, mono: 49
• Two-sided, color: 50
Ready 14
SSttaattiicc SSeennssiittiivviittyy NNoottiiccee
This symbol identifies static-sensitive parts. Do not touch the areas near these symbols
without first touching a metal surface in an area away from the symbol.
To prevent damage from electrostatic discharge when performing maintenance tasks,
such as clearing paper jams or replacing supplies, touch any exposed metal frame of the
printer before accessing or touching interior areas of the printer, even if the symbol is not
present.
EENNEERRGGYY SSTTAARR
Any Xerox product bearing the ENERGY STAR emblem on the product or on a start-up
screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR
requirements as of the date of manufacture.
178 Xerox®C230 Color Printer
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Regulatory Information
TTeemmppeerraattuurree IInnffoorrmmaattiioonn
Operating temperature and relative humidity 10 to 32.2°C (50 to 90°F) and 8 to 80% RH
-40 to 40°C (-40 to 104°F) and 8 to 80% RH
Maximum wet bulb temperature2: 26.7°C (80.1°F)
Non-condensing environment
Printer, cartridge, or imaging unit long-term
storage1
Printer, cartridge, or imaging unit short-term
shipping
-40 to 43.3°C (-40 to 110°F)
1Supplies shelf life is approximately 2 years. This is based on storage in a standard office environment at 22°
C (72°F) and 45% humidity.
2Wet-bulb temperature is determined by the air temperature and the relative humidity.
IInnffoorrmmaacciióónn ddee llaa eenneerrggííaa ddee MMééxxiiccoo
• Consumo de energía en operación: 385 Wh
• Consumo de energía en modo de espera: 0.1 Wh
• Cantidad de producto por unidad de energía consumida: 3.74 páginas/Wh
LLaasseerr NNoottiiccee
The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, Chapter I,
Subchapter J for Class I (1) laser products, and elsewhere is certified as a Class I laser product
conforming to the requirements of IEC 60825-1: 2014.
Class I laser products are not considered to be hazardous. The laser system and printer are designed
so there is never any human access to laser radiation above a Class I level during normal operation,
user maintenance, or prescribed service conditions. The printer has a non-serviceable printhead
assembly that contains a laser with the following specifications:
• Class: IIIb (3b) AlGaAs
• Nominal output power (milliwatts): 8
• Wavelength (nanometers): 770–800
PPoowweerr
PPrroodduucctt PPoowweerr CCoonnssuummppttiioonn
The following table documents the power consumption characteristics of the product.
Note: Some modes may not apply to your product.
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Regulatory Information
Mode Description Power consumption (Watts)
Printing The product is generating hard-copy output from
electronic inputs.
One-sided: 385
Two-sided: 260
Ready The product is waiting for a print job. 15.5
Sleep Mode The product is in a high-level energy-saving mode. 0.9
Hibernate The product is in a low-level energy-saving mode. N/A
Off The product is plugged into an electrical outlet, but the
power switch is turned off.
0.1
The power consumption levels listed in the previous table represent time-averaged measurements.
Instantaneous power draws may be substantially higher than the average.
SSlleeeepp MMooddee
This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves
energy by lowering power consumption during extended periods of inactivity. The Sleep Mode is
automatically engaged after this product is not used for a specified period of time, called the Sleep
Mode Timeout.
Note: Factory default Sleep Mode Timeout for this product is 15 minutes.
By using the configuration menus, the Sleep Mode Timeout can be modified between 1 minute and
120 minutes. If the print speed is less than or equal to 30 pages per minute, then you can set the
timeout only up to 60 minutes. Setting the Sleep Mode Timeout to a low value reduces energy
consumption, but may increase the response time of the product. Setting the Sleep Mode Timeout to
a high value maintains a fast response, but uses more energy.
HHiibbeerrnnaattee MMooddee
This product is designed with an ultra-low power operating mode called Hibernate mode. When
operating in Hibernate Mode, all other systems and devices are powered down safely.
The Hibernate mode can be entered in any of the following methods:
• Using the Hibernate Timeout
• Using the Schedule Power modes
Note: Factory default Hibernate Timeout for this product in all countries or regions is 3 days.
The amount of time the printer waits after a job is printed before it enters Hibernate mode can be
modified between one hour and one month.
OOffff MMooddee
If this product has an off mode which still consumes a small amount of power, then to completely
stop product power consumption, disconnect the power supply cord from the electrical outlet.
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TToottaall EEnneerrggyy UUssaaggee
It is sometimes helpful to estimate the total product energy usage. Since power consumption claims
are provided in power units of Watts, the power consumption should be multiplied by the time the
product spends in each mode in order to calculate energy usage. The total product energy usage is
the sum of each mode's energy usage.
RReegguullaattoorryy NNoottiicceess ffoorr WWiirreelleessss PPrroodduuccttss
This section contains regulatory information that applies only to wireless models.
If in doubt as to whether your model is a wireless model, go to http://support.xerox.com.
MMoodduullaarr CCoommppoonneenntt NNoottiiccee
Wireless models contain modular components. To determine which modular components are installed
in your particular product, refer to the labeling on your actual product.
EExxppoossuurree ttoo RRaaddiioo FFrreeqquueennccyy RRaaddiiaattiioonn
The radiated output power of this device is far below the radio frequency exposure limits of the FCC
and other regulatory agencies. A minimum separation of 20 cm (8 inches) must be maintained
between the antenna and any persons for this device to satisfy the RF exposure requirements of the
FCC and other regulatory agencies.
IInnnnoovvaattiioonn,, SScciieennccee aanndd EEccoonnoommiicc DDeevveellooppmmeenntt CCaannaaddaa
This device complies with Innovation, Science and Economic Development Canada license-exempt
RSS standards. Operation is subject to the following two conditions:
1. This device may not cause interference, and
2. This device must accept any interference, including interference that may cause undesired
operation of the device.
Innovation, Sciences et Développement économique Canada
Cet appareil est conforme aux normes RSS exemptes de licence d'Innovation, Sciences et
Développement économique Canada. Son fonctionnement est soumis aux deux conditions suivantes:
1. Cet appareil ne doit pas causer d'interférences et
2. Il doit accepter toutes les interférences, y compris les celles qui peuvent entraîner un
fonctionnement indésirable.
EEuurrooppeeaann UUnniioonn aanndd EEuurrooppeeaann EEccoonnoommiicc AArreeaa CCoommpplliiaannccee
The CE mark applied to this product indicates compliance to applicable EU Directives. The full
text of the EU Declaration of Conformity is located at https://www.xerox.com/en-us/about/ehs.
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Regulatory Information
Restrictions
This radio equipment is restricted to indoor use only. Outdoor use is prohibited. This restriction applies
to all the countries listed in the table below:
AT BE BG CH CY CZ
DE DK EE EL ES FI
FR HR HU IE IS IT
LI LT LU LV MT
NL NO PL PT RO
SE SI SK TR UK
EU and Other Countries Statement of Radio Transmitter Operational Frequency Bands
and Maximum RF Power
This radio product transmits in either the 2.4GHz (2.412–2.472 GHz in the EU) or 5GHz (5.15–5.35,
5.47–5.725 in the EU) bands. The maximum transmitter EIRP power output, including antenna gain,
is ≤ 20dBm for both bands.
FFeeddeerraall CCoommmmuunniiccaattiioonnss CCoommmmiissssiioonn ((FFCCCC))
CCoommpplliiaannccee IInnffoorrmmaattiioonn SSttaatteemmeenntt
This product has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause
undesired operation.
The FCC Class B limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult your point of purchase or service representative for additional suggestions.
182 Xerox®C230 Color Printer
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Regulatory Information
The manufacturer is not responsible for radio or television interference caused by using other than
recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized
changes or modifications could void the user's authority to operate this equipment.
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B
computing device, use a properly shielded and grounded cable. Use of a substitute cable not
properly shielded and grounded may result in a violation of FCC regulations.
For more information on Environment, Health, and Safety in relation to this Xerox product and
supplies, contact the following:
Web address:https://www.xerox.com/en-us/about/ehs
Call (US and Canada only): 1–800–ASK-XEROX (1–800–275–9376)
Email: EHS-Europe@xerox.com
IInnnnoovvaattiioonn,, SScciieennccee aanndd EEccoonnoommiicc DDeevveellooppmmeenntt
CCaannaaddaa CCoommpplliiaannccee SSttaatteemmeenntt
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing
Equipment Standard ICES-003.
AAvviiss ddee ccoonnffoorrmmiittéé aauuxx nnoorrmmeess ddee ll’’IInnnnoovvaattiioonn,, SScciieenncceess eett
DDéévveellooppppeemmeenntt ééccoonnoommiiqquuee CCaannaaddaa
Cet appareil numérique de classe B est conforme aux exigences de la norme canadienne relative aux
équipements pouvant causer des interférences NMB-003.
GGeerrmmaannyy
GGeerrmmaannyy -- BBlluuee AAnnggeell
RAL, the German Institute for Quality Assurance and Labeling, has awarded the following
configuration of this device the Blue Angel Environmental Label:
Network printer with automatic 2-sided printing and USB or network connectivity.
This label distinguishes it as a device that satisfies Blue Angel criteria for environmental
acceptability in terms of device design, manufacture, and operation. For more
information, go to www.blauer-engel.de.
BBlleennddsscchhuuttzz
Das Gerät ist nicht für die Benutzung im unmittelbaren Gesichtsfeld am Bildschirmarbeitsplatz
vorgesehen. Um störende Reflexionen am Bildschirmarbeitsplatz zu vermeiden, darf dieses Produkt
nicht im unmittelbaren Gesichtsfeld platziert werden.
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Regulatory Information
IImmppoorrtteeuurr
Xerox GmbH
Hellersbergstraße 2-4
41460 Neuss
Deutschland
TTuurrkkeeyy RRooHHSS RReegguullaattiioonn
In compliance with Article 7 (d), we hereby certify “it is in compliance with the EEE regulation.”
“EEE yönetmeliğine uygundur.”
UUkkrraaiinnee RRooHHSS CCoommpplliiaannccee
Обладнання відповідаєвимогам Технічного регламенту щодо обмеження
використання деяких небезпечних речовин в електричному та електронному
обладнані, затвердженого постановою Кабінету Міністрів України від 3 грудня
2008 № 1057.
(The equipment complies with requirements of the Technical Regulation, approved by the Resolution
of Cabinet of Ministry of Ukraine as of December 3, 2008, in terms of restrictions for the use of
certain dangerous substances in electrical and electronic equipment.)
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Material Safety Data Sheets
For Material Safety Data information regarding your printer, go to:
• Web Address: https://safetysheets.business.xerox.com/en-us/
• United States and Canada: 1-800-ASK-XEROX (1-800-275-9376)
• Other markets, send an email request to EHS-Europe@xerox.com
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Regulatory Information
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B
Recycling and Disposal
This appendix contains:
• Product Disposal and Recycling ................................................................................................ 188
• North America ......................................................................................................................... 189
• Xerox Green World Alliance ...................................................................................................... 190
• Waste from Electrical and Electronic Equipment (WEEE) Directive ............................................ 191
North America
Xerox operates an equipment take-back and reuse and recycle program. Contact your Xerox
representative (1–800–ASK-XEROX) to determine if this Xerox product is part of the program. For
more information about Xerox environmental programs, go to https://www.xerox.com/en-us/about/
ehs.
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Recycling and Disposal
Xerox Green World Alliance
The Xerox Green World Alliance Program allows you to return qualified supplies to Xerox for reuse or
recycling. One hundred percent of the empty cartridges returned to Xerox are either reused or de-
manufactured for recycling. The boxes used to return the cartridges are also recycled.
To return Xerox cartridges for reuse or recycling, do the following:
1. Go to https://www.xerox.com/office/recycle.
2. Click Recycling.
3. Select an option for return.
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Recycling and Disposal
Waste from Electrical and Electronic Equipment
(WEEE) Directive
The WEEE logo signifies specific recycling programs and procedures for electronic
products in countries of the European Union. We encourage the recycling of our
products.
If you have further questions about recycling options, contact your local sales office.
IInnddiiaa EE--WWaassttee nnoottiiccee
This product including components, consumables, parts and spares complies with the “India E-Waste
Rules” and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or
polybrominated diphenyl ethers in concentrations exceeding 0.1% by weight and 0.01% by weight
for cadmium, except for the exemption set in the Rule.
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Recycling and Disposal
