Table of Contents
- Multy U/X/Mini/M1
- The Multy Series User’s Guide
- Get to Know Your Multy WiFi System
- Hardware
- Zyxel Multy App Tutorials
- 3.1 Introduction
- 3.2 Use the Zyxel Multy App
- 3.3 Add and Install Your First Multy Device
- 3.4 Check Your Multy-to-Multy Signal Strength
- 3.5 Remove a Multy Device
- 3.6 Remove a Multy Site
- 3.7 Add a Multy Device to a New Site
- 3.8 Install a Second Multy Site
- 3.9 Test Your Smartphone Connection Speed
- 3.10 Test Your Multy Device Connection Speed
- 3.11 Measure Your WiFi Signal Strength
- 3.12 Enable or Disable Guest WiFi
- 3.13 Share WiFi Name and Password with a QR Code
- 3.14 Set a WiFi Schedule for Clients
- 3.15 Pause Internet Access for an Individual Client
- 3.16 Pause or Resume Internet Access for a Group
- 3.17 Check your Multy Device’s Configuration Details
- 3.18 Use Custom DNS Server
- 3.19 Restart Your Multy Device
- 3.20 Change the Name or Picture of a Multy Site
- 3.21 Enable or Add Port Forwarding Rules
- 3.22 Enable DMZ
- 3.23 Switch to NAT or Bridge Mode
- 3.24 Turn Notifications On or Off
- 3.25 Enable or Disable Daisy Chain Network Topology
- 3.26 Report a Problem With the Zyxel Multy App
- 3.27 Log Out of the myZyxelCloud Account
- 3.28 View Legal and Regulatory Information
- 3.29 Manage Your Multy WiFi System With Amazon Alexa
- Multy M1
- Multy M1 Wizard
- Multy M1 Web Configurator
- Multy M1 Modes
- Multy M1 Tutorials
- Multy Plus
- Multy Plus Tutorials
- 8.1 Introduction
- 8.2 Use the Web Configurator
- 8.3 Add and Install Your First Multy Plus
- 8.4 Run a Speed Test
- 8.5 Configure the Multy Plus’s WiFi Networks
- 8.6 Enable or Disable a WiFi Network
- 8.7 Add Clients to a Profile
- 8.8 Set a Profile’s WiFi Schedule
- 8.9 Pause or Resume Internet Access on a Profile
- 8.10 Turn on or off the Multy Plus’s LED (Light)
- 8.11 Remove a Multy Plus
- 8.12 Install a Second Multy Plus WiFi System
- 8.13 Change Your Multy Plus Operating Mode
- 8.14 Configure a Port Forwarding Rule
- 8.15 Enable or Disable Daisy Chain Network Topology
- 8.16 Local Login Password Change
- Multy Plus Tutorials
- Appendices
Zyxel Multy M1 User Manual
Displayed below is the user manual for Multy M1 by Zyxel which is a product in the Wireless Routers category. This manual has pages.
Related Manuals
Default Login Details
User’s Guide
Multy U/X/Mini/M1
AC/AX WiFi System
Models: WSR30, WSQ60, WSQ50, WSQ20, WSM20
Copyright © 2021 Zyxel and/ or its affiliates. All Rights Reserved.
Zyxel App Zyxel Multy
myZyxelCloud
Account
https://mycloud.zyxel.com
Version 2.4.0 Edition 1, 9/2021
Multy WiFi System User’s Guide
2
IMPORTANT!
READ CAREFULLY BEFORE USE.
KEEP THIS GUIDE FOR FUTURE REFERENCE.
Screenshots and graphics in this book may differ slightly from your product due to differences in your
product firmware or your app version. Every effort has been made to ensure that the information in this
manual is accurate.
Related Documentation
•Quick Start Guide
The Quick Start Guide contains information on setting up your Multy Device using the Zyxel Multy app.
• Multy App HTML Help
Go to https://www.zyxel.com/MultyAppHelp/ to find the Multy App HTML Guide online.
•More Information
Go to support.zyxel.com to find other information on the Multy Device.
Table of Contents
Multy WiFi System User’s Guide
3
Table of Contents
Table of Contents.................................................................................................................................3
Chapter 1
Get to Know Your Multy WiFi System .................................................................................................7
1.1 Overview ........................................................................................................................................... 7
1.2 How to Manage Your Multy Sites .................................................................................................... 9
1.3 Getting Started ............................................................................................................................... 10
Chapter 2
Hardware............................................................................................................................................11
2.1 Hardware Connections ................................................................................................................. 11
2.2 Hardware Installation ..................................................................................................................... 13
2.2.1 WSQ50 and WSQ20 Installation ........................................................................................... 13
2.2.2 WSR30 Installation .................................................................................................................. 16
2.2.3 WSM20 Installation ................................................................................................................ 17
2.2.4 WSM20 Removal ................................................................................................................... 19
2.3 Reset Button .................................................................................................................................... 20
2.3.1 Reset the Multy Device Back to Factory Default Settings ................................................ 21
2.4 LED On/Off Switch .......................................................................................................................... 21
2.5 LED Light .......................................................................................................................................... 22
Chapter 3
Zyxel Multy App Tutorials ................ .................. .... .... .................. .... ... ................... .... ... .....................26
3.1 Introduction ..................................................................................................................................... 26
3.2 Use the Zyxel Multy App ................................................................................................................. 26
3.3 Add and Install Your First Multy Device ........................................................................................ 29
3.4 Check Your Multy-to-Multy Signal Strength ................................................................................. 40
3.5 Remove a Multy Device ................................................................................................................ 42
3.6 Remove a Multy Site ...................................................................................................................... 43
3.7 Add a Multy Device to a New Site ............................................................................................... 45
3.8 Install a Second Multy Site ............................................................................................................. 47
3.9 Test Your Smartphone Connection Speed .................................................................................. 51
3.10 Test Your Multy Device Connection Speed ............................................................................... 54
3.11 Measure Your WiFi Signal Strength .............................................................................................. 57
3.12 Enable or Disable Guest WiFi ....................................................................................................... 59
3.13 Share WiFi Name and Password with a QR Code .................................................................... 61
3.14 Set a WiFi Schedule for Clients .................................................................................................... 63
3.15 Pause Internet Access for an Individual Client ......................................................................... 69
3.16 Pause or Resume Internet Access for a Group ......................................................................... 72
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3.17 Check your Multy Device’s Configuration Details .................................................................... 74
3.18 Use Custom DNS Server ................................................................................................................ 76
3.19 Restart Your Multy Device ........................................................................................................... 78
3.20 Change the Name or Picture of a Multy Site ............................................................................ 79
3.21 Enable or Add Port Forwarding Rules ......................................................................................... 82
3.22 Enable DMZ ................................................................................................................................... 86
3.23 Switch to NAT or Bridge Mode .................................................................................................... 88
3.24 Turn Notifications On or Off ......................................................................................................... 90
3.25 Enable or Disable Daisy Chain Network Topology ................................................................... 93
3.26 Report a Problem With the Zyxel Multy App .............................................................................. 95
3.27 Log Out of the myZyxelCloud Account ..................................................................................... 97
3.28 View Legal and Regulatory Information .................................................................................... 98
3.29 Manage Your Multy WiFi System With Amazon Alexa ............................................................ 100
Chapter 4
Multy M1 Wizard...............................................................................................................................107
4.1 Overview ....................................................................................................................................... 107
4.2 Accessing the Wizard ................................................................................................................... 107
Chapter 5
Multy M1 Web Configurator............................................................................................................114
5.1 Overview ....................................................................................................................................... 114
5.2 Accessing the Web Configurator ............................................................................................... 114
5.3 Navigation Panel .......................................................................................................................... 116
5.3.1 Standard Mode Navigation Panel .................................................................................... 117
5.3.2 Bridge Mode Navigation Panel ......................................................................................... 119
Chapter 6
Multy M1 Modes...............................................................................................................................120
6.1 Overview ....................................................................................................................................... 120
6.2 Modes ............................................................................................................................................ 120
6.3 Standard Mode Overview ........................................................................................................... 121
6.4 What You Can Do ........................................................................................................................ 121
6.5 Standard Mode Status Screen .................................................................................................... 121
6.6 Bridge Mode Overview ................................................................................................................ 123
6.7 What You Can Do ........................................................................................................................ 123
6.8 Setting your Multy M1 to Bridge Mode .......................................................................................123
6.8.1 Accessing the Web Configurator in Bridge Mode .......................................................... 124
6.9 Bridge Mode Status Screen ......................................................................................................... 125
Chapter 7
Multy M1 Tutorials.............................................................................................................................126
7.1 Overview ....................................................................................................................................... 126
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7.2 Run a Speed Test .......................................................................................................................... 126
7.3 Configure the Multy Devices in a Mesh Network ..................................................................... 127
7.4 Configure Main WiFi Networks .................................................................................................... 129
7.5 Configure Guest WiFi Networks ................................................................................................... 132
7.6 Manage WiFi Clients ..................................................................................................................... 133
7.6.1 Create a Parental Control Profile ...................................................................................... 133
7.6.2 Edit a Parental Control Profile ............................................................................................ 135
7.6.3 Pause or Resume Internet Access of a WiFi Client .......................................................... 136
7.7 Change the Local Password ....................................................................................................... 137
7.8 Change the Operating Mode .................................................................................................... 138
7.9 Configure a Port Forwarding Rule .............................................................................................. 139
Chapter 8
Multy Plus Tutorials ...........................................................................................................................142
8.1 Introduction ................................................................................................................................... 142
8.2 Use the Web Configurator ........................................................................................................... 142
8.2.1 Login with Local Password ................................................................................................. 144
8.3 Add and Install Your First Multy Plus ............................................................................................ 147
8.4 Run a Speed Test .......................................................................................................................... 152
8.5 Configure the Multy Plus’s WiFi Networks ...................................................................................153
8.6 Enable or Disable a WiFi Network ............................................................................................... 156
8.7 Add Clients to a Profile ................................................................................................................ 158
8.8 Set a Profile’s WiFi Schedule ........................................................................................................ 160
8.9 Pause or Resume Internet Access on a Profile .......................................................................... 163
8.10 Turn on or off the Multy Plus’s LED (Light) ................................................................................. 165
8.11 Remove a Multy Plus .................................................................................................................. 167
8.12 Install a Second Multy Plus WiFi System .................................................................................... 168
8.13 Change Your Multy Plus Operating Mode .............................................................................. 169
8.14 Configure a Port Forwarding Rule ............................................................................................ 171
8.15 Enable or Disable Daisy Chain Network Topology ................................................................. 173
8.16 Local Login Password Change ................................................................................................. 176
Appendix A Customer Support ..................................................................................................... 179
Appendix B Legal Information....................................................................................................... 184
Index .................................................................................................................................................190
6
PART I
The Multy Series
User’s Guide
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CHAPTER 1
Get to Know Your Multy WiFi
System
1.1 Overview
Zyxel Multy WiFi System allows you to quickly set up and monitor your WiFi network using the Zyxel Multy
app. You can install two or more Multy Devices in a Multy WiFi System, also called a Multy Site, to extend
the range of your existing wired network without additional wiring.
Note: At the time of writing, a maximum of four Multy Devices (one primary Multy and up to
three extender Multys) can be used in a Multy Site.
Multy Devices can act either as a primary Multy or an extender Multy. As shown in the next figure, a
primary Multy (PM) is connected to a modem or router. An extender Multy (EM) connects wirelessly to
the primary Multy to expand its range. See Table 2 on page 9 to know which Multy devices can be used
as a primary Multy or extender Multy.
Note: The primary Multy (PM) serves as the controller of a mesh network, while the extender
Multy (EM) servers as an extender.
You can manage their Multy Sites and Multy Devices using the Zyxel Multy app, as shown below.
In the following example, the first Multy Device connects to the router to act as the primary Multy (PM),
while the other Multy Devices are extender Multys (E1 or E2) to expand wireless coverage. The extender
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Multys help relay communications from wireless clients to the primary Multy and router.
Multy devices include the following:
• Multy Plus (WSQ60)
• Multy X (WSQ50)
• Multy Mini (WSQ20)
• Multy U (WSR30)
• Multy M1 (WSM20)
Multy U is designed for home use while Multy X and its extender, Multy Mini, are designed for small
businesses. Multy Plus is designed for medium-sized businesses. Multy M1 WiFi system is designed for
home use and small business. An Multy M1 acts as a router and the rest of the Multy M1s act as
extenders to expand wireless coverage. The differences between these devices are summarized in the
next table.
Table 1 Differences between Multy devices
FEATURE MULTY PLUS
(WSQ60) MULTY X
(WSQ50) MULTY MINI
(WSQ20) MULTY U
(WSR30) MULTY M1
(WSM20)
Max. Bandwidth 3000 (Tri-Band) 3000 (Tri-
Band)
1750 (Dual-Band) 2100 (Tri-Band) 1800 (Dual
Band)
Use as primary Multy YES YES NO YES YES
Daisy Chain Topology YES YES NO YES YES
Bluetooth YES YES YES YES NO
Mesh Type NO NO NO NO Mesh
USB Port YES YES YES NO NO
Quick Charge NO NO YES NO NO
LED On/Off Switch (Side
Panel)
NO NO NO NO YES
LED On/Off Switch (App) YES YES YES NO NO
GUI Management YES NO NO NO YES
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The Quick Charge function is a fast charging technology that allows you to charge your device through
a USB port within a short period of time. Multy Mini (WSQ20) is quick charge 3.0 compatible.
A Tri-Band WiFi System emits one 2.4G wireless signal and two 5G wireless signals. Dual-Band WiFi Systems
emit one 2.4G signal and one 5G signal. “Max. Bandwidth” refers to the sum of the bandwidths of all
wireless signals (2.4G and 5G) emitted by the Multy Device.
The next table shows which Multy Devices you can use as extender Multys for a given primary Multy.
The following table shows the role of router and extender of the Multy Device in a mesh network.
1.2 How to Manage Your Multy Sites
You can use the following way to manage your Multy WiFi System.
• Web Configurator. This is recommended for everyday management of Multy Devices using a
(supported) web browser.
Number of LAN Ports 3 3 1 1 4
Number of internal antennas
5G 6 6 3 4 2
2.4G 2 2 3 2 2
BLE (Bluetooth Low
Energy) 111 10
E-label (see Section 3.8 on
page 47)
NO NO YES YES YES
Table 2 Allowed Extender Multys for a Given Primary Multy
EXTENDER MULTY
MULTY PLUS
(WSQ60) MULTY X
(WSQ50) MULTY MINI
(WSQ20) MULTY U
(WSR30) MULTY M1
(WSM20)
PRIMARY
MULTY Multy Plus
(WSQ60)
YES NO NO NO NO
Multy X
(WSQ50)
NO YES YES NO NO
Multy U
(WSR30)
NO NO NO YES NO
Multy M1
(WSM20)
NO NO NO NO YES
Table 3 The Assigned Role in a Mesh Network
MULTY PLUS
(WSQ60) MULTY X
(WSQ50) MULTY MINI
(WSQ20) MULTY U
(WSR30) MULTY M1
(WSM20)
Router Primary Multy Primary Multy Primary Multy Primary Multy Multy Router
Extender Extender Multy Extender Multy Extender Multy Extender Multy Satellite
Table 1 Differences between Multy devices (continued)
FEATURE MULTY PLUS
(WSQ60) MULTY X
(WSQ50) MULTY MINI
(WSQ20) MULTY U
(WSR30) MULTY M1
(WSM20)
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• Multy. This is the app you can use to manage Multy Devices on your smartphone. This User’s Guide
provides information about key uses of the Zyxel Multy app. To install the app, scan the QR code on the
QSG.
1.3 Getting Started
To set up a Multy Site, you need to:
1Have a broadband modem or router that is connected to the Internet.
2Get at least one Multy Device. If you have multiple Multy Devices, the first one you install should be
connected to the modem or router. Other Multy Devices can be placed in different rooms to extend
WiFi range by wirelessly connecting to the first Multy Device.
3Install the Zyxel Multy app and turn on Bluetooth or WiFi on your smartphone to pair with your Multy
Device. Make sure your smartphone also has Internet access.
Note: Turn on Bluetooth on the Multy Plus, Multy X and Multy Mini for pairing. Turn on WiFi on
the Multy M1 for pairing.
4Set up your first Multy Device.
5Use the Zyxel Multy app to set up the Multy Device and manage your Multy Site (see Chapter 3 on page
26).
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CHAPTER 2
Hardware
2.1 Hardware Connections
1Use the included power cable to connect the Multy Device’s power port to a power outlet.
2If you are installing the first Multy Device, connect the Internet port of the Multy Device to a broadband
modem or router that is connected to the Internet.
3You may use Ethernet cables to connect other devices to your Multy Device.
Figure 1 WSQ60/WSQ50 Rear Panel
Figure 2 WSQ20 Rear Panel
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Figure 3 WSR30 Back Panel
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Figure 4 WSM20 Side Panel
2.2 Hardware Installation
This section describes how the hardware device can be installed.
2.2.1 WSQ50 and WSQ20 Installation
If your Multy Device comes with mounting holes at the bottom, you can use mounting brackets to
attach it to a wall or ceiling. If not, you have to place it on a desk, table, shelf, and so on.
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Figure 5 WSQ50 Mounting Holes
Figure 6 WSQ20 Mounting Holes
Follow these steps for WSQ60 / WSQ50 / WSQ20 wall or ceiling mounting:
1Use the mounting base to mark four holes in the wall or ceiling. Drill the holes and insert the anchors.
Mounting Holes
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2Screw the mounting base into the wall or ceiling.
3Line up the Multy’s base hole with the mounting base screw. Gently turn the Multy clockwise until it is
secured to the mounting base.
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2.2.2 WSR30 Installation
There are two ways to set up your WSR30 Multy Device:
• You can attach the leather strap to the hole at the top of your Multy Device to hang it to a wall or
ceiling, as shown in Figure 7 on page 16.
• You can also use the back port cover as a stand by attaching it to the bottom of the Multy Device
(shown blue in Figure 8 on page 16).
Figure 7 WSR30 Leather Strap
Figure 8 WSR30 Stand
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2.2.3 WSM20 Installation
You can use the mounting base to attach the WSM20 to a wall. Otherwise, place it on a desk, table,
shelf, and so on.
1Use the mounting base to mark two holes on the wall. Drill two holes at the distance of 53.40 mm.
Figure 9 WSM20 Mounting Distance
2Insert the anchors and then screw the mounting base into the wall using the screws of the required
specs as shown below.
Figure 10 WSM20 M4 Screw/Anchor Spec
3Slide the WSM20 down gently until it is secured to the mounting base.
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Figure 11 Slide the WSM20 Down
Figure 12 Secure the WSM20 to the Mounting Base
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2.2.4 WSM20 Removal
Use a thin object to press the hook down on both sides to release the WSM20 from the mounting base.
Figure 13 The hook on the side panel A
Figure 14 The hook on the side panel B
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2.3 Reset Button
If you need to return the Multy Device to its default settings, use the reset button on the rear panel.
Figure 15 WSQ60/WSQ50 Reset Button
Figure 16 WSQ20 Reset Button
Figure 17 WSR30 Reset Button
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Figure 18 WSM20 Reset Button
2.3.1 Reset the Multy Device Back to Factory Default Settings
Follow the steps below for a factory reset.
WSQ60 / WSQ50 / WSQ20:
1Make sure the LED light on the top panel is not blinking white.
2Press the reset button for at least 5 seconds or until the LED starts to blink red.
WSR30:
Press the reset button for at least 5 seconds or until the LED starts to blink amber.
WSM20:
Press the reset button for at least 5 seconds or until the LED starts to blink yellow.
2.4 LED On/Off Switch
WSM20:
Press the LED On/Off switch to turn on or off LED lights.
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Figure 19 LED On/Off Switch
2.5 LED Light
Look at the LED on the top (WSQ60 / WSQ50 / WSQ20) or front (WSR30) panel to determine the status of
the Multy Device.
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Figure 20 WSQ50 / WSQ60 LED
Figure 21 WSQ20 LED
Figure 22 WSR30 LED
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Figure 23 WSM20 LED
The following are the LED descriptions for your Multy Device.
Table 4 WSQ60 / WSQ50 / WSQ20 LED Descriptions
COLOR STATUS DESCRIPTION
Off The Multy Device is not receiving power.
White Blinking The Multy Device is booting up, undergoing firmware upgrade, or being
configured.
On The Multy Device is on and connected to the Internet.
Blue Blinking Bluetooth is enabled on the Multy Device.
On The Multy Device in extender mode is connecting to the primary Multy.
Red On The Multy Device in primary Multy mode failed to connect to the Internet, the
Multy Device in extender mode cannot connect to the primary Multy,
Bluetooth is not working on the Multy Device, or the Multy Device
encountered a system error.
Slow Blinking An error occurred during firmware update.
Fast Blinking The Multy Device is in the process of restoring to default.
Table 5 WSR30 LED Descriptions
COLOR STATUS DESCRIPTION
Off The Multy Device is not receiving power.
White Blinking The Multy Device is booting up.
On The Multy Device power is on.
Blue Blinking The Multy Device Bluetooth is being configured.
On The Multy Device Bluetooth is ready.
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Pink or Blue Rotate The Multy Device is ready for use. Rotate here means the pink light will move
around the LED indicator while the blue light is stationary.
Amber Blinking The Multy Device is undergoing firmware upgrade.
Fast Blinking The Multy Device is being reset.
Red On The Multy Device in primary Multy mode failed to connect to the Internet or
the Multy Device in extender mode cannot connect to the primary Multy.
Table 6 WSM20 LED Descriptions
COLOR STATUS DESCRIPTION
Lake Green On The Multy Device is receiving power and ready for use.
Blinking The Multy Device is booting up.
Off The Multy Device is not receiving power.
Green On The Multy Device is ready for use.
Blinking The app setup process in progress.
Yellow On The Multy Device is updating firmware.
Blinking The Multy Device is being reset.
Red On TheMulty Device in Multy Router mode failed to connect to the Internet.
OR
The Multy Device in extender mode cannot connect to the Multy Router.
Pink Blinking The Multy Device is setting up a WPS connection with another Multy
Device.
Table 5 WSR30 LED Descriptions (continued)
COLOR STATUS DESCRIPTION
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CHAPTER 3
Zyxel Multy App Tutorials
3.1 Introduction
The Zyxel Multy app helps you install Multy Devices and manage your Multy Sites directly with your
Android or iOS device.
Note: Your smartphone needs to have Internet access to configure the following settings.
Compatibility
• Android 5.0 or later
• iOS 9.0 or later
3.2 Use the Zyxel Multy App
You can log in and use the Zyxel Multy app with or without a myZyxelCloud account.
With a myZyxelCloud account, all your configurations will be stored in the myZyxelCloud server. You then
can log in and use the app on any smartphone to manage your Multy Sites once they have been set
up. Moreover, Multy Devices can work with Amazon Alexa after the myZyxelCloud account is linked to
Alexa (Section 3.29 on page 100).
1Install the Zyxel Multy app from Google Play or the Apple App store. Tap the Multy icon to open it.
2Enter your existing account information and tap Log in, or tap Sign Up to create a new myZyxelCloud
account.
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3Enter your Google/Facebook/Apple account information and tap SIGN IN, or tap Sign Up to create a
new myZyxelCloud account.
4Tap Authorize. The following Get Ready screen appears.
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3.3 Add and Install Your First Multy Device
You need to install at least one Multy Device before you can manage a Multy Site. See Section 1.1 on
page 7 to prepare for installation and to know which Multy Devices can be used as primary and
extender Multys.
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1 Choose the product model of your device and tap Start.
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2The Get Ready screen displays. Tap Start to install and add a Multy Device to your Multy Site. Follow the
next steps that appear on your screen. Unplug and then plug your modem as instructed in the app to
prevent errors.
3After unplugging and plugging your modem as instructed, check the LED light and then then tap It’s
Solid Lake Green or It’s Blinking Blue according to the Multy Device you use.
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4Use your smartphone to scan the QR code to connect your smartphone to the WiFi network of the Multy
Device. Click Next on the Multy connected screen to continue.
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5Select the location where you want to place your Multy Device, and then tap Next. The Multy Setup
Successfully screen appears.
6Click the edit( ) icon on the WiFi Settings screen and then enable Keep 2.4G & 5G name the same.
Click Save to save the changes. Keeping 2.4G and 5G names the same allows you to seamlessly steer
between the two wireless networks.
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7After the first Multy Device is installed, click No, I'm Done to finish the installation. Otherwise, tap Add
Multy to add a second Multy device.
Note: You can skip this step and add another Multy Device later. See Section 3.7 on page 45
for more information.
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8The following Get Ready screen appears, after you click Add Multy. Click Start and then click the WPS
button on the extender to start pairing.
9When the WiFi setup is completed for all your Multy Devices, you can copy the password by pressing the
Copy icon ( ) and use it with the WiFi name to connect your smartphone to the Multy Site.
Multy app detects you are using the default WiFi name and Password. Click Change now to change
your WiFi name and password. Otherwise, click Maybe later to change your WiFi name and password
later.
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10 A Multy Site is a collection of Multy Devices with exactly one Multy Device acting as the primary Multy
and the rest acting as extender Multys. After completing the setup, the Multy Site screen will be
displayed, allowing you to monitor your Multy Devices and Multy WiFi System. It shows whether the Multy
Devices in this Multy Site are on. It also shows the number of wireless clients currently connected to the
Multy Devices.
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Note: If your Multy Device is connected to a modem or router but is unable to access the
Internet during the installation process, you will see the following screen. Make sure your
smartphone is connected to your broadband router’s WiFi network and then tap None
of These, Retry. If applicable, configure PPPoE or Static IP settings provided by your ISP.
3.4 Check Your Multy-to-Multy Signal Strength
You can always check the signal strength between your extender and primary Multy to see if they need
to be moved closer or farther apart.
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1From the Multy Site screen, tap the extender Multy you want to check.
2The Detail screen will be displayed. Tap Backhaul. The signal strength test will then be carried out. You
may move the extender and then tap Move and Recheck to recheck the signal strength.
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3.5 Remove a Multy Device
If a Multy Device is no longer in use, you can remove it from the Multy Site.
On the Multy Site screen, tap the Multy Device you want to remove. The Detail screen will be displayed.
Tap Delete This Multy to remove the device.
Note: Before pressing the Reset button, click Delete The Multy on the Detail screen.
Note: If the primary Multy is removed on the Detail screen, the assigned roles of the mesh
network, including the extenders, will be reset to the default settings.
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3.6 Remove a Multy Site
All Multy Devices in the Multy Site will be reset after you delete the Multy Site.
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1From the Multy Site screen, tap the Settings icon ( ) to open the Site Detail screen.
2Tap Delete This Multy Site to remove the Multy WiFi System.
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3.7 Add a Multy Device to a New Site
1To add a Multy Device to a new site, go to the Menu screen and then click Add Multy. The Add Multy
screen appears. Select Add Multy to a New Multy Site and then click Next to continue. The Get Ready
screen appears. Please refer to Section 3.3 on page 29 for more information about adding a Multy
device.
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2To install a second Multy device to this site. Click Add Multy to My Home. Click Next. Follow the prompts
and finish the installation.
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3.8 Install a Second Multy Site
You can manage multiple Multy Sites using the Zyxel Multy app. In the figure below, the app manages
two separate Multy Sites with one being installed at home and another in the office.
Figure 24 Multy Sites
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1Tap the Menu icon in the upper-left to open the navigation panel. Tap Add Multy.
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4Select the Multy Site you want to manage and then tap Connect.
Note: The Switch Site option is available only when you have more than one Multy Site.
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3.9 Test Your Smartphone Connection Speed
You can run a speed test to check the Internet connection speed at which you send and receive data
from your smartphone via the Multy Device.
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1Tap the Speed Test icon ( ) of the Multy Site.
2Tap Start to perform the test. The meter will show data rates for both upstream and downstream traffic.
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3The following screens show the results. You can tap the Remove icon ( ) to delete all records.
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3.10 Test Your Multy Device Connection Speed
With the Zyxel Multy app, you can check the speed of the connection between your Multy Device and
your broadband modem or router. You can also check the connection speed between two Multy
Devices.
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1Tap the Menu icon in the upper-left to open the navigation panel. Tap Diagnose.
2Tap Speed Test and the Test or Test All button to perform a test. The results will show data rates for both
upstream and downstream traffic.
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3Tap Test Again to show the Test buttons. To view the previous test results, tap the History icon ( ). You
can tap the Remove icon ( ) to delete all records.
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3.11 Measure Your WiFi Signal Strength
When you need to install a new Multy Device, you can perform a signal check to decide where to
place it. To use your smartphone to measure your WiFi signal strength, wirelessly connect the
smartphone to the Multy Site first. Generally, signal strength is better when you are closer to the WiFi
source.
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1Tap the Menu icon in the upper-left to open the navigation panel. Tap Diagnose.
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2Tap WiFi Signal and then tap the Turn On button to perform a check. Tap Turn Off to stop the process. A
decent WiFi signal would not go below –70 dBm (–70 dBm to –100 dBm).
3.12 Enable or Disable Guest WiFi
After the Multy Site is set up, you can create a separate WiFi network for your guests. These guest WiFi
settings will be applied to all Multy Devices in the same Multy Site.
Devices connected to the guest WiFi can access the Internet but they cannot access other devices
connected to the Multy Site, as shown in the figure below.
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Figure 25 Guest WiFi
1Tap the Network Settings icon ( ) of the Multy Site.
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2Tap the Edit icon ( ) of the Guest WiFi settings. Enable Guest WiFi and enter the Guest WiFi Name (SSID)
and WiFi Password. Tap Save. Then tap Confirm.
3.13 Share WiFi Name and Password with a QR Code
You can use the app to create a QR code with your WiFi network name and password. By printing and
placing the QR code somewhere accessible, you can let your friends or guests scan the QR code and
join the WiFi network directly without revealing your actual WiFi password.
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1Tap the Network Settings icon ( ) of the Multy Site.
2Tap the Share icon ( ) of a WiFi network to create a QR code of the WiFi network name and password
which you can share with others. Take a screenshot of the QR code if you want to save and print it. Tap
Done once you are finished.
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Note: The Share icon ( ) is available after you enable WiFi or guest WiFi and set a WiFi name
and password for this WiFi network.
3.14 Set a WiFi Schedule for Clients
By creating a schedule profile, you can schedule the Multy Site to automatically disable the WiFi access
of selected clients for preset periods of time.
Note: You can group clients by applying the same schedule profile to them. This allows you to
block or allow access or set a schedule for all client devices in the same group.
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1Tap the Parental Control icon ( ) of the Multy Site.
2Tap the Filter icon and select how you want to sort the devices in the list.
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3Tap a client from the device list to view the client device information. Tap Join Profile and then select
Create New Profile to create a new profile or select a profile to apply a pre-configured schedule profile
to the client.
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4If you want to create a new schedule, tap Create New Profile shown in the previous step. After you
create a profile, name the profile, and then tap Next. Tap the gray blocks to specify the time periods
during which the client will be blocked from accessing the Internet. If you want to plan a schedule in 15-
minute intervals, tap a time slot and hold for 2 or 3 seconds until a small window pops up. To select an
entire row or column, tap the row or column label. Tap Done to save your settings.
5The applied profile name will then display on the Parental Control > Devices screen.
Note: The Device Timer Block button is only available if the clients are not in any schedule
profile.
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6The Parental Control > Profile > Profile Detail screen becomes available after a schedule profile is
created.
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3.15 Pause Internet Access for an Individual Client
You can set a timer to block a specific client from accessing the Internet without having to create a
schedule. The timer is effective only once.
Note: You can only set a timer to block Internet access on the clients that do NOT belong to
any schedule group.
1Tap the Parental Control icon ( ) of the Multy Site.
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2Tap a client from the Devices list to view the client device information.
3To block the selected client device, tap Block and specify a time period in hours and minutes. Tap Start
to start the timer and block the client immediately.
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3.16 Pause or Resume Internet Access for a Group
You may want to manually block a group of client devices from accessing the Internet immediately and
resume it later.
Note: You should already have created a schedule profile and applied the profile to client
devices to group them.
1Tap the Parental Control icon ( ) of the Multy Site. Tap Profile to view the schedule profiles previously
created in the Multy Site. On the Parental Control > Profile screen, tap a profile’s Quick Block button to
block or resume network access at once.
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2Otherwise, select a profile from the profile list and then tap the Quick Block button on the Profile Detail
screen to pause Internet access for that specific group.
3.17 Check your Multy Device’s Configuration Details
After configuring your Multy Device, you can view your Multy Device settings on the Detail screen.
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1Tap a Multy Device on the Multy Site screen to open its Detail screen.
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2The figure on the left appears if you tap on the Multy Device acting as the primary Multy. The figure on
the right appears if you tap on an extender Multy. You can configure the DNS IP address, the IPv6
address, and the Ethernet connection status on a primary Multy screen.
3.18 Use Custom DNS Server
A DNS server is a database that allows you to translates a domain name into an IP address to access the
Internet. You can choose to specify a DNS server for your Multy Site.
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1Tap the primary Multy on the Multy Site screen to open the Detail screen and then tap DNS IP.
2Tap ISP DNS (Default) to use the default DNS server. Otherwise, tap Custom DNS and enter a primary,
secondary, and tertiary DNS server. Tap Done to apply the changes.
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3.19 Restart Your Multy Device
If you need to restart your Multy Device, you can do it remotely using the Detail screen.
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On the Multy Site screen, tap the Multy Device you want to restart. The Detail screen will be displayed.
Tap Restart to restart this device.
3.20 Change the Name or Picture of a Multy Site
You can rename a Multy Site or change the background picture that is displayed on the Multy Site main
screen by following these steps.
Note: To restore back to the default background picture of a Multy site, you need to remove
the current Multy site and then recreate a new site. Please refer to Section 3.6 on page
43 for more information.
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1From the Multy Site screen, tap the Settings icon ( ) to open the Site Detail screen.
2Tap the Edit icon ( ) of Site Name to give the Multy Site a new name.
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3Tap the Camera icon ( ) to change the background picture of your Multy Site. Tap Choose a Picture
to choose an existing picture on your phone. Otherwise. tap Take a Picture to use your phone camera
to take a picture for your Multy Site. Crop the picture to a proper size and select the check mark to save
the changes. Your background picture is now replaced with the new one.
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3.21 Enable or Add Port Forwarding Rules
If you want to forward incoming packets to a specific IP address in the private network using ports, set a
port forwarding rule. This makes the specified LAN client accessible from the Internet, as shown in the
next figure.
Figure 26 Port Forwarding
1Tap the Menu icon in the upper-left to open the navigation panel, and then tap Settings.
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2Tap Port Forwarding on the Settings screen to enable port forwarding.
3Tap Port Forwarding Settings to create or update rules. On the Port Forwarding screen, tap Single Port
Setup or Port Range Setup to add a rule.
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4Enter a service name and a port number or a range of ports to define the service to be forwarded.
Specify the transport layer protocol used for the service. Select a device on your local network that will
receive the packets from the ports. Tap Add Rule once you are finished. A summary of the rules will be
displayed. Tap Add if you want to create another rule.
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3.22 Enable DMZ
DMZ allows other devices over the Internet to access a DMZ host device within your local network. DMZ,
which stands for "DeMilitarized Zone", is a network between the WAN and the LAN that is open to the
WAN but still has firewall protection. Devices on the WAN can initiate connections to devices on the
DMZ but not to those on the LAN. You could put servers such as mail servers, HTTP or HTTPS web servers
and FTP servers on the DMZ to provide services to hosts on the WAN as well as hosts on the LAN. You first
need to assign a DMZ host to use DMZ.
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1Tap the Menu icon in the upper-left to open the navigation panel, and then tap Settings.
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2Tap DMZ IP on the Settings screen to configure your DMZ host. Enter a device IP Address or tap Select
from Device List and choose a device connected to the Multy WiFi network. Make sure DMZ is enabled
on the Settings screen to use this feature.
3.23 Switch to NAT or Bridge Mode
In NAT mode, the Multy Device routes traffic between a local network and another network such as the
Internet. Choose NAT mode if you want the Multy Device to assign local IP addresses to devices
connected to it (DHCP) and use routing features.
In Bridge mode, the Multy Device broadcasts traffic to the local network from the Internet. Choose
Bridge mode if you have an existing router in your network and you do not want to reconfigure routing
settings.
The following (routing) features are enabled in NAT mode:
• Parental Control
•UPnP
•Reserve IP
•Port Forwarding
•DMZ
Note: These settings apply to the entire Multy Site. By default, your Multy Site is in NAT mode.
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1To change your network mode, tap the Menu icon in the upper-left to open the navigation panel, and
then tap Settings.
2Tap NAT (Standard) Mode if you want to switch between NAT and Bridge mode. Tap OK to apply the
changes.
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3.24 Turn Notifications On or Off
You can decide whether or not to get updates when new WiFi clients connect to the system, when
there are new speed test results, and when firmware updates are available. These updates will show as
push notifications on your smartphone.
Note: You need to have a myZyxelCloud account to use this feature.
1Tap the Menu icon in the upper-left to open the navigation panel, and then tap Settings.
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2Tap Notifications on the Settings screen. Tap Speed Test Results or New Firmware to enable and allow
the app to send you notifications when there is a new speed test result or new firmware update.
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Note: After you turn on notifications for speed test results, you need to use the Alexa voice
command “Alexa, ask Zyxel Multy to test Internet speed” to run a speed test to receive
the notification. See Section 3.29 on page 100 for more information about how to use
the Alexa voice service. This speed test corresponds to Menu > Diagnose > Speed Test,
checking the connection between the primary Multy and Internet (see Section 3.10 on
page 54).
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3If you want to get notifications when there are new client devices connecting to your WiFi networks, tap
New Device Connected and enable notifications for the WiFi networks.
3.25 Enable or Disable Daisy Chain Network Topology
You can "daisy chain” multiple Multy Devices together to create expansive WiFi coverage for your
home.
The daisy chain topology is illustrated in the figure below. Figure A shows the illustration of Daisy Chain
Disabled. Figure B shows the illustration of Daisy Chain Enabled. When daisy chaining is enabled, each
extender Multy (EM) can go through another extender Multy with a strong WiFi signal to connect to the
primary Multy (PM).
When Multy Devices are daisy-chained, they do not all need to be placed near the primary Multy,
which means you can extend your coverage.
Note: This feature is not available on all Multy Devices. The Daisy Chain and Network
Topology menus appear only when using a Multy Device that supports Daisy Chain. See
Table 1 on page 8 to see which devices support this feature.
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1Tap the Menu icon in the upper-left to open the navigation panel, and then tap Settings.
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2Tap Advanced Settings on the Settings screen. Tap Daisy Chain to enable or disable daisy chaining.
3.26 Report a Problem With the Zyxel Multy App
If you encounter problems while using the Zyxel Multy app or want to send us your feedback, you can
send an email to customer service.
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1Tap the Menu icon in the upper-left to open the navigation panel. Tap Send Feedback.
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2Edit the mail and then tap Next to send it through the Internet.
3.27 Log Out of the myZyxelCloud Account
Tap the Menu icon in the upper-left to open the navigation panel. Tap Log Out.
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3.28 View Legal and Regulatory Information
Check the e-label if you want to see legal and regulatory information related to your Multy Device.
Note: Not all Multy Devices have an e-label which contains legal and regulatory information in the app
(see Table 1 on page 8). For Multy Devices without an e-label, you may check the label printed on
the device.
1From the Multy Site screen, tap the Multy Device you want to check. The Detail screen will be displayed.
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2Tap the Information icon ( ) to view legal and regulatory information.
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3.29 Manage Your Multy WiFi System With Amazon Alexa
If you have an Alexa-enabled device (Amazon Echo for example), you can use your voice to control
the Multy Devices in your Multy Sites. At the time of writing, the available Alexa skill voice commands for
Multy Sites are:
• Alexa, ask Zyxel Multy to turn off guest WiFi
• Alexa, ask Zyxel Multy to test Internet speed
• Alexa, ask Zyxel Multy to turn on WiFi light
• Alexa, ask Zyxel Multy to turn off WiFi light
• Alexa, ask Zyxel Multy to pause the Internet
You need to enable the Multy-Alexa skills to enhance the functionality of your Alexa device and allow
Alexa to perform the supported tasks.
Note: To use the Alexa voice service, you must have logged into the Zyxel Multy app with a
myZyxelCloud account and set up the Multy Devices.
Both the Multy Devices and Alexa device should be connected to the same WiFi
network.
1Go to Amazon’s website (https://www.amazon.com) and sign in with your Amazon account. Tap the
Menu icon in the upper-left and tap See All Departments.
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3Enter the keyword "Zyxel Multy" in the search bar and select "Zyxel Multy" from the list of results. Tap
Enable to connect the Multy Site to Alexa.
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4Tap Link Account and enter your myZyxel account information to associate the skill with your account.
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5Tap Authorize. A screen appears showing that the skill for Multy Sites has been successfully linked.
Use either the Alexa app or the voice command “Discover Devices” to have Alexa discover the Multy
Devices on the specified myZyxel account. You then can use your voice to control the Multy Device.
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PART II
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CHAPTER 4
Multy M1 Wizard
4.1 Overview
In this chapter, you will learn how to:
• Go through Multy M1 (WSM20) wizard steps
• Create a myZyxel Cloud account.
• Configure basic settings for your WiFi
4.2 Accessing the Wizard
Launch your web browser and enter "http://zyxelwifi.com" or "http://zyxelwifi.net" or “http://
192.168.212.1 as the website address.
Note: The wizard appears automatically when the Multy M1 is accessed for the first time or
when you reset the Multy M1 to its default factory settings.
1Make sure the WAN port of the Multy M1 is connected to a modem or router with Internet access. Your
Multy M1 will check the status of your Internet connection the first time you log in.
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2The following screen shows if you are connected to the Internet. Click Next to go to the next step in the
wizard.
The following screen shows if you are not connected to the Internet.
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Note: You may need to turn off your network firewall if access to the Internet from the Multy M1
is blocked.
You need to connect to the Internet to access your Multy M1. See Section 4.2 on page
107 if you cannot connect to the Internet.
3Enter 1-128 single-byte printable ASCII characters but not "''<>^$& as your 2.4G/5G WiFi Name and WiFi
Password. Select the check box Keep 2.4G & 5G name the same if you want to use the same name for
your 2.4G and 5G WiFi.
4The following screen shows if you have set up your WiFi name and password successfully. Click Next to
go to the next step in the wizard.
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5You need to create a myZyxel Cloud account to log into the Multy M1. Click Next to go to the next step
in the wizard.
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6A pop up message shows. Click OK to be redirected to the registration website of myZyxelCloud.
7Enter your Email and Password and click SIGN IN, if you already have a myZyxel Cloud account. If not,
you can create one by clicking Sign Up. You can also click the Facbook or Google icon to create an
account with your Facebook or Google account.
8The legal page shows after you log in. Select the check box I understand and agree the Zyxel Cloud
Terms of Use and then click Confirm.
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9Wait a moment for your Multy M1 to link to your myZyxelCloud account.
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10 Create a local password to access the Multy M1 directly. You may choose to log in with your
myZyxelCloud account or your local password the next time you log in.
Note: You can change your local password in System > General Settings. See Section 7.7 on
page 137 for more information.
11 Wait a moment for the Multy M1 to check if your device is updated with the latest firmware. If not, your
Multy M1 will automatically update the firmware.
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CHAPTER 5
Multy M1 Web Configurator
5.1 Overview
This chapter describes how to access the Multy M1 Web Configurator and provides an overview of its
screens.
The Web Configurator is an HTML-based management interface that allows easy system setup and
management via Internet browser. Use a browser that supports HTML5, such Mozilla Firefox, or Google
Chrome. The recommended screen resolution is 1024 by 768 pixels.
In order to use the Web Configurator you need to allow:
• Web browser pop-up windows from your device.
• JavaScript (enabled by default).
• Java permissions (enabled by default).
5.2 Accessing the Web Configurator
1Make sure your Multy M1 hardware is properly connected (refer to the Quick Start Guide).
2Launch your web browser.
3If the Multy M1 is in Standard Mode (the default mode), enter "http://zyxelwifi.com or 192.168.212.1" in
the browser’s address bar.
If the Multy M1 is in Bridge Mode, enter “http:// (DHCP-assigned IP)” in the browser’s address bar.
4On the displayed login screen, log in using your myZyxelCloud username and password or the local
password.
Note: If this is the first time you are accessing the web configurator or if the device has been
reset, you must complete the setup wizard, see Chapter 4 on page 107.
Note: For setting and changing the local password, see Section 7.7 on page 137.
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Figure 27 Login
5The Multy M1 Overview screen displays allowing you to monitor your Multy M1. It shows if the Multy M1 is
online, and how many wireless clients are currently connected to your device, You can also view WiFi
network settings, CPU usage, Memory usage and the LAN/WAN port status on the screen.
Figure 28 Overview (Standard Mode)
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Figure 29 Overview (Bridge Mode)
5.3 Navigation Panel
Use the submenus on the navigation panel to configure Multy M1 features. Your navigation panel varies
depending on the mode of your Multy M1.
See Section 6.3 on page 121 for more information on Standard Mode.
See Section 6.6 on page 123 for more information on Bridge Mode.
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5.3.1 Standard Mode Navigation Panel
Figure 30 Navigation Panel (Standard Mode)
The following table describes the submenus.
Table 7 Settings > System > Status (Standard Mode)
LINK TAB FUNCTION
Overview Use this screen to:
• View read-only information about your Multy M1
• Configure WiFi settings
•
Diagnose Advanced
Speed Test
Use this screen to check the speed of the connection between your Multy M1
and the broadband modem/router.
Speed Test
History
Use this screen to view a summary of previously run speed tests.
Parental Control Device Use this screen to:
• View devices information
• Add and configure parental control rules or schedules
Profile Use this screen to enable or configure existing parental control rules.
Mesh My Mesh Use this screen to view Mesh network information.
OpenVPN Server OpenVPN
Server
Use this screen to create and configure an OpenVPN server account.
OpenVPN
Account
Use this screen to:
• View basic information about Multy M1 OpenVPN server
• View basic information about clients that are connected to the Multy M1
OpenVPN server
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OpenVPN Client Use this screen to:
• View basic information about OpenVPN Server accounts that you are
connected to
• Add an OpenVPN Server Account you want your Multy M1 to connect to
when the Multy M1 functions as an OpenVPN client.
Settings
Internet Internet
Connection
This screen allows you to configure ISP parameters, WAN IP address
assignment, DNS servers and the WAN MAC address.
NAT & Port
Forwarding
Use this screen to enable NAT.
Use this screen to configure servers behind the Multy M1 and forward incoming
service requests to the servers on your local network.
Passthrough Use this screen to change your Multy M1’s port triggering settings.
Dynamic DNS Use this screen to configure dynamic DNS.
UPnP Use this screen to enable UPnP on the Multy M1.
WiFi Main WiFi Use this screen to enable the wireless LAN and configure wireless LAN and
wireless security settings.
Guest WiFi Use this screen to configure multiple BSSs on the Multy M1.
WPS Use this screen to configure WPS.
Scheduling Use this screen to schedule the times the Wireless LAN is enabled.
LAN LAN IP Use this screen to configure the Multy M1’s LAN IP address and subnet mask.
Use this screen to configure the IPv6 address for the Multy M1 on the LAN.
Use this screen to configure your DNS server.
Use this screen to enable the Multy M1’s DHCP server.
IPv6 LAN Use this screen to configure the IPv6 address for your Multy M1 on the LAN.
Firewall IPv4 Firewall Use this screen to configure IPv4 firewall rules.
IPv6 Firewall Use this screen to configure IPv6 firewall rules.
System Status Use this screen to view the basic information of the Multy M1.
General
Setting
Use this screen to change password or to set the timeout period of the
management session.
Remote
Access
Use this screen to configure the interface/s from which the Multy M1 can be
managed remotely and specify a secure client that can manage the Multy
M1.
Maintenance Use this screen to upgrade firmware, restartthe Multy M1 without turning the
power off or reset the Multy M1 to factory default settings.
Operating
Mode
Use this screen to select whether your device acts as a router, or a bridge.
Logs Use this screen to enable log settings or view the list of activities recorded by
your Multy M1.
Table 7 Settings > System > Status (Standard Mode) (continued)
LINK TAB FUNCTION
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5.3.2 Bridge Mode Navigation Panel
Figure 31 Navigation Panel (Bridge Mode)
The following table describes the submenus.
Table 8 Settings > System > Status (Bridge Mode)
LINK TAB FUNCTION
Overview Use this screen to:
• View read-only information about your Multy M1
• Configure WiFi settings
•
Diagnose Advanced
Speed Test
Use this screen to check the speed of the connection between your Multy M1
and the broadband modem/router.
Speed Test
History
Use this screen to view a summary of previously run speed tests.
Mesh My Mesh Use this screen to view Mesh network information.
Settings
WiFi Main WiFi Use this screen to enable the wireless LAN and configure wireless LAN and
wireless security settings.
WPS Use this screen to configure WPS.
Scheduling Use this screen to schedule the times the Wireless LAN is enabled.
LAN LAN IP Use this screen to configure the Multy M1’s LAN IP address and subnet mask.
Use this screen to configure the Multy M1’s DNS server.
System Status Use this screen to view the basic information of the Multy M1
General
Setting
Use this screen to change password or to set the timeout period of the
management session.
Remote
Access
Use this screen to configure remote assistant.
Maintenance Use this screen to upgrade firmware, restart the Multy M1 without turning the
power off or reset the Multy M1 to factory default settings.
Operating
Mode
Use this screen to select whether your device acts as a router, or a bridge.
Logs Use this screen to view the list of activities recorded by your Multy M1.
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CHAPTER 6
Multy M1 Modes
6.1 Overview
This chapter introduces the different operating modes available on your Multy M1. Or simply how the
Multy M1 is being used in the network.
6.2 Modes
This refers to the operating mode of the Multy M1, which can act in:
•Standard Mode: In standard mode Multy M1 has two IP addresses, a LAN IP address and a WAN IP
address. It also has more routing features. To see the standard mode features, go toTable 7 on page
117. In the example scenario below, Multy M1 connects the local network to the Internet through a
modem (M).
Figure 32 The Standard Mode Example
•Bridge Mode: In bridge mode, Multy M1 has one IP address and Multy M1 interfaces are bridged
together in the same network. To see the bridge mode features, go to Table 8 on page 119. In the
example scenario below, Multy M1 connects the local network to the Internet through a router (R).
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Figure 33 The Bridge Mode Example
For more information on changing the mode of your Multy M1, refer to Section 7.8 on page 138.
Note: Choose your device mode carefully to avoid having to change it later.
When changing to another mode, the IP address of the Multy M1 changes. The running applications
and services of the network devices connected to the Multy M1 may be interrupted.
6.3 Standard Mode Overview
The Multy M1 is set to standard (router) mode by default. Routers are used to connect the local network
to another network (for example, the Internet). In the figure below, the Multy M1 connects the local
network (LAN1 ~ LAN4) to the Internet.
6.4 What You Can Do
• Use the Status screen to view read-only information about your Multy M1 (Section 6.5 on page 121).
6.5 Standard Mode Status Screen
Click Settings > System > Status to open the status screen.
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Figure 34 Settings > System > Status (Standard Mode)
The following table describes the labels shown on the Status screen.
Table 9 Settings > System > Status (Standard Mode)
LABEL DESCRIPTION
System
Model Name This is the model name of your device.
Firmware Version This is the firmware version.
System Operation Mode This is the device mode to which the Multy M1 is set, see Section 7.8 on page 138 for
more information.
Enable IPv4 Firewall This shows if the IPv4 firewall is enabled on the Multy M1.
Enable IPv6 Simple
Security
This shows if the IPv6 firewall is enabled on the Multy M1.
System Uptime This is the total time the Multy M1 has been on.
WAN Information
MAC Address This shows the WAN Ethernet adapter MAC Address of your device.
IP Address This shows the WAN port’s IP address.
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6.6 Bridge Mode Overview
Use your Multy M1 as a bridge if you already have a router or gateway on your network. In this mode
your Multy M1 bridges a wired network (LAN) and wireless LAN (WLAN) in the same subnet. See the
figure below for an example.
Many screens that are available in Standard Mode are not available in Bridge Mode, such as port
forwarding and firewall. See Section 5.3 on page 116 for more information.
6.7 What You Can Do
• Set up a network with the Multy M1 as a bridge (Section 6.8 on page 123).
• Use the Status screen to view read-only information about your Multy M1 (Section 6.9 on page 125).
6.8 Setting your Multy M1 to Bridge Mode
1Log into the Web Configurator if you haven’t already. See the Quick start Guide for instructions on how
to do this.
2To use your Multy M1 as a bridge, go to Settings > System > Operating Mode and select Bridge Mode.
Note: You can only set the Multy M1 to Bridge Mode when using the Internet Protocol over
Ethernet (IPoE) WAN service.
IP Subnet Mask This shows the WAN port’s subnet mask.
Gateway This shows the WAN port’s gateway IP address.
IPv6 Address This shows the current IPv6 address of the Multy M1.
LAN Information
MAC Address This shows the LAN Ethernet adapter MAC Address of your device.
IP Address This shows the LAN port’s IP address.
IP Subnet Mask This shows the LAN port’s subnet mask.
DHCP Server This shows the LAN port’s DHCP role - Enable or Disable.
IPv6 Address This shows the current IPv6 address of the Multy M1 in the LAN.
Table 9 Settings > System > Status (Standard Mode) (continued)
LABEL DESCRIPTION
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Figure 35 Changing to Bridge mode
Note: You have to log in to the Web Configurator again when you change modes. As soon as
you do, your Multy M1 is already in Bridge mode.
3When you select Bridge Mode, the following pop-up message window appears.
Figure 36 Pop up for Bridge mode
Click OK. Then click Apply. The Web Configurator refreshes once the change to Bridge mode is
successful.
6.8.1 Accessing the Web Configurator in Bridge Mode
Log in to the Web Configurator in Bridge mode, do the following:
1Log into the Web Configurator. See the Quick Start Guide for instructions on how to do this.
2Connect your computer to one of the LAN port of the Multy M1using an Ethernet cable.
3Connect a modem/router to the WAN port of the Multy M1 using another Ethernet cable.
4If the Multy M1 is not connected to a router or DHCP server, the Multy M1 cannot assign your computer
an IP address.
5After you’ve set your computer’s IP address, open a web browser such as Internet Explorer and enter
“http://(DHCP-assigned IP) as the web address in your web browser.
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6.9 Bridge Mode Status Screen
Click Settings > System > Status to open the status screen.
Figure 37 Settings > System > Status (Bridge Mode)
The following table describes the labels shown on the Status screen.
Table 10 Settings > System > Status (Bridge Mode)
LABEL DESCRIPTION
System
Model Name This is the model name of your device.
Firmware Version This is the firmware version.
System Operation Mode This is the device mode to which the Multy M1 is set, see Section 7.8 on page 138
for more information.
Enable IPv4 Firewall This shows if the IPv4 firewall is enabled on the Multy M1.
Enable IPv6 Simple Security This shows if the IPv6 firewall is enabled on the Multy M1.
System Uptime This is the total time the Multy M1 has been on.
LAN Information
MAC Address This shows the LAN Ethernet adapter MAC Address of your device.
IP Address This shows the LAN port’s IP address.
IP Subnet Mask This shows the LAN port’s subnet mask.
DHCP Server This shows the LAN port’s DHCP role - Enable or Disable.
IPv6 Address This shows the current IPv6 address of the Multy M1 in the LAN.
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CHAPTER 7
Multy M1 Tutorials
7.1 Overview
This chapter provides tutorials for setting up your Multy M1.
•Run a Speed Test
•Configure the Multy Devices in a Mesh Network
•Configure Main WiFi Networks
•Configure Guest WiFi Networks
•Manage WiFi Clients
•Change the Operating Mode
•Configure a Port Forwarding Rule
7.2 Run a Speed Test
With the Multy M1 Web Configurator, you can check the speed of the connection between your Multy
M1 and the broadband modem/router.
1Click the Navigation Panel icon on the top-left corner ( ), and click Diagnose to open the Advanced
Speed Test screen. Use this screen to view all the available connections in your Multy M1 System.
2Click TEST to perform a speed test. This shows data rates for both upstream and downstream traffic. Click
TEST AGAIN to update the information.
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3Click the Speed Test History tab to view a summary of the tests made. Click Clear to delete all records.
7.3 Configure the Multy Devices in a Mesh Network
1Click the Navigation Panel icon on the top-left corner ( ), and click Mesh to open the Mesh
Information screen. Click More to modify the assigned roles of Multy M1’s mesh networks.
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2Click More of the Multy M1 router, the following screen appears. Click the Edit( ) icon on the Multy
Router page to modify the name of the Multy M1 router. Click the Restart ( ) icon to reboot the Multy
M1 router. Click the Delete ( ) icon to remove the assigned roles of the controller and extender of the
mesh network, reseting all of the devices of the Mesh network to factory default settings. Click APPLY to
save the changes.
3Click More of the Multy M1 extender, the following screen appears. Click the Edit( ) icon on the satellite
page to modify the name of the Multy M1 extender. Click the Restart ( ) icon to reboot the Multy M1
extender. Click the Delete ( ) icon on the satellite page to remove the assigned role of the extender,
reseting the Multy M1 extender to factory default settings. Click APPLY to save the changes.
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7.4 Configure Main WiFi Networks
In the Multy M1 you can configure independent wireless networks with different privileges. Clients can
associate only with the network for which they have security settings (SSID and password). The following
table describes the different Multy M1’s profile networks and their privileges.
Note: A user can only configure the WiFi networks’ security settings if they are connected to
the Main WiFi network.
1Click the Navigation Panel icon on the top-left corner ( ), and click Settings to open the WiFi screen.
Use each tab in the WiFi menu to configure each of the WiFi networks’ security settings.
Table 11 WiFi Network Privileges
WIFI NETWORK INTERNET ACCESS 2.4G / 5G WIFI
NETWORK ACCESS TO WEB
CONFIGURATOR ACCESS TO WIRED LAN
Main WiFi Yes 2.4G and 5G Yes Yes
Guest WiFi Yes 2.4G and 5G No No
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2Select E nable Main WiFi to activate a WiFi Network. Enter the 2.4G/5G Na me and Password clients use to
connect to the WiFi network. You can configure two different WiFi Names for the Main WiFi 2.4G and 5G
networks. Select Keep 2.4G & 5G name the same, so they both use the same WiFi Name. Click Apply to
save your changes.
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7.5 Configure Guest WiFi Networks
After the Multy M1 is set up, you can use separate WiFi networks for your clients. The WiFi settings will be
applied to all clients in the same network.
Note: This is not available if you are using bridge mode.
1Click the Navigation Panel icon on the top-left corner ( ), and click Settings > WiFi > Guest WiFi to
open the Guest WiFi screen.
2Select Enable Guest WiFi and enter the WiFi Name (SSID) and WiFi Password. Click Apply to save your
changes.
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7.6 Manage WiFi Clients
7.6.1 Create a Parental Control Profile
Profiling clients allows you to easily block/allow Internet access or set a schedule for all client devices in
the same profile.
Note: This is not available if you are using bridge mode.
1Click the Navigation Panel icon on the top-left corner ( ), and click Parental Control to open the
following screen. Use the Parental Control > Device screen to view all the clients of your Multy M1
network.
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2Click the icon under Action ( ) to view the user information. On the Device Detail screen, click Add
New Profile to create a parental control profile.
3The Parental Control > Profile screen appears. Click the start time cell and drag down to the end time to
set up a schedule.
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7.6.2 Edit a Parental Control Profile
When you create or edit a profile, you can schedule the Multy M1 to automatically disable or enable
WiFi access during a certain period of time for clients in that profile.
Note: This is not available if you are using bridge mode.
1Click the Navigation Panel icon on the top-left corner ( ).Select Parental Control, and click the Profile
tab. View the profiles created in the Multy M1 on the Profile screen.
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2Click Enable to activate this profile’s Internet schedule. Click the Edit icon ( ) to modify a profile’s
Internet schedule.
7.6.3 Pause or Resume Internet Access of a WiFi Client
Click the Navigation Panel icon on the top-left corner ( ). Select Parental Control, and click the Profile
tab. Use this screen to manually block a client from accessing the Internet immediately and resume it
later.
Note: This is not available if you are using bridge mode.
1Use the Profile screen to view the profiles created in the Multy M1. Click QUICK BLOCK to block Internet
access from the selected device.
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2Click a profile’s Resume button to resume network access at once.
7.7 Change the Local Password
Go to Settings > System > General Setting screen to change your local password. Enter the Current
Password and New Password and enter the new password again to confirm. You can tap the Visibility(
) icon to see the hidden passwords. Tap Apply to save the changes. The password should be
between 8-32 characters long; special characters are not allowed (" !"#$%&'()*+,-./:;<=>?@[\]^_`{|}~").
The password should contain at least one number, one upper case letter and one lower case letter.
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7.8 Change the Operating Mode
The operating mode refers to how the Multy M1 is being used in the network. The Multy M1 has two
operating modes:
•Standard: This is the Multy M1’s default mode. In this mode, the Multy M1 routes traffic between a
local network and another network such as the Internet.
•Bridge: Use this mode so the Multy M1 bridges traffic between clients on the same network.
Note: The Parental Control, UPnP, Port Forwarding functions are not available in Bridge mode.
1Click the Navigation Panel icon on the top-left corner ( ).From the Settings drop-down list, click
System, then click the Operating Mode tab. Select the operating mode you want to use and select
APPLY to save the changes. Changing the Multy M1’s operating mode may take up to two minutes.
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7.9 Configure a Port Forwarding Rule
If you want to forward incoming packets to a specific IP address in the private network using ports, set a
port forwarding rule.
Note: This is not available if you are using bridge mode.
1Click the Navigation Panel icon on the top-left corner ( ). From the Settings drop-down list, select
Internet, and click the NAT & Port Forwarding tab.
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2Select Enable in the Enable Port Forwarding field.
3Click Add Rule to create a port forwarding rule. Add a service name, a port number or a range of ports
to define the service to be forwarded, specify the transport layer protocol used for the service, and the
IP address of a device on your local network that will receive the packets from the port(s).
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CHAPTER 8
Multy Plus Tutorials
8.1 Introduction
The web configurator is an HTML-based management interface that allows easy device setup and
management via Internet browser. Zyxel Multy Plus web configurator helps you install Multy Pluss and
manage the Multy Plus WiFi System directly.
Compatibility
• Internet Explorer, versions 8.0 and later.
• Google Chrome, versions 2.0 and later.
• Mozilla Firefox, versions 3.0 and later.
• Safari, versions 2.0 and later.
This section provides tutorials for setting up your Multy Plus.
•Use the Web Configurator
•Add and Install Your First Multy Plus
•Run a Speed Test
•Configure the Multy Plus’s WiFi Networks
•Enable or Disable a WiFi Network
•Add Clients to a Profile
•Set a Profile’s WiFi Schedule
•Pause or Resume Internet Access on a Profile
•Turn on or off the Multy Plus’s LED (Light)
•Remove a Multy Plus
•Install a Second Multy Plus WiFi System
•Change Your Multy Plus Operating Mode
•Configure a Port Forwarding Rule
•Enable or Disable Daisy Chain Network Topology
•Local Login Password Change
8.2 Use the Web Configurator
With a myZyxelCloud account, all your configurations will be stored in the myZyxelCloud server. You then
can log in and use web configurator to manage your Multy Plus WiFi System. Moreover, the Multy Pluss
can work with Amazon Alexa after the myZyxelCloud account is linked to Alexa (Section 3.29 on page
100).
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1Make sure your Multy Plus hardware is properly connected (refer to the Quick Start Guide).
2Launch your web browser and go to http://Zyxelwifi.com or http://Zyxelwifi.net.
The login screen displays. To access the web configurator and manage the Multy Plus you need to be
connected to your myZyxelCloud account. Click Login with MyZYXELCloud account and you will be
redirected to the myZyxelCloud website to log into your myZyxelCloud account. Or click Login with local
password if you don’t wish to access the myZyxelCloud account. For more information see Section 8.2.1
on page 144.
3Enter your myZyxelCloud account Email and Password, and click SIGN IN. Alternatively, you can log out
If you don’t have any Internet Access you will be redirected to the Multy Plus Wizard to add your first
Multy. For more information see Section 8.3 on page 147.
Note: If you don’t have a myZyxelCloud account, click Sign Up to create one. You need to
register the Multy Plus in your myZyxelCloud account before you can access its web
configurator. Likewise, the option Login with local password will only appear after you
have set up a myZyxelCloud account (mandatory).
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You are redirected back to the Multy Plus web configurator.
8.2.1 Login with Loca l Password
Login with local password is a secondary password and serves as an alternative to logging in with
myZyxelCloud.
1The first time you attempt to login with local password you will be asked to create one. Enter the new
password under Password (8 - 32 characters). Click the “eyeball” symbol if you wish to view the
characters you have entered.
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Note: The password may contain a mix of letters, numbers, spaces, and/or special
characters; and it is case-sensitive. Backslash, single quote, double quote, accent
grave, angle brackets, caret, dollar sign, ampersand ( \ ’ " ‘ <> ^ $ & ), and emoji
symbols are not allowed.
2Enter the password again under Confirm (click the “eyeball” symbol if you wish to view the characters
you have entered).
3Then click Apply to accept the changes.
4Just click OK to continue.
5Click ADVANCED (will turn into HIDE ADVANCED) and then click Proceed to zyxelwifi.net (unsafe).
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6Upon returning to the login screen, click to select the Login with local password tab and Enter your local
password.
7Then click LOG IN.
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8.3 Add and Install Your First Multy Plus
You need to install at least one Multy Plus before you can manage the Multy Plus WiFi System.
1If your modem or router has DHCP enabled, the Multy Plus attempts to connect automatically to the
Internet. If no connection to the Internet is established, select PPPOE if you have a username and
password from your ISP (Internet Service Provider) to access the Internet. Select STATIC IP if you have IP
settings assigned by your ISP.
2Once you have successfully connected to the Internet you can continue creating your Multy Plus WiFi
System.
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3Select the location/name where you want to place your Multy Plus, click Next and follow the on-screen
instructions.
4Enter the WiFi Name and password for your Multy Plus WiFi System WiFi network. Select Single WiFi Name
for both 2.4G and 5G WiFi networks to have the same WiFi settings. Otherwise, assign different names to
both networks, but they will share the same WiFi Password.
Note: When the WiFi Name is the same for both 2.4G and 5G WiFi networks the Multy Plus
adds .speed to the end of the 5G WiFi Name.
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5Once your WiFi network is created click Start. The Multy Plus automatically checks and updates with the
latest firmware available.
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6Click Next to be redirected to the myZyxelCloud website. Sign up or log in with your myZyxelCloud
account, so you can complete the Multy Plus installation, and access its web configurator.
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7The Multy Plus WiFi System Overview screen displays allowing you to monitor your Multy Pluss and Multy
Plus WiFi System. It shows if the Multy Pluss in this Multy Plus WiFi System are online, and how many wireless
clients are currently connected to each Multy Plus, as well as their upstream/downstream data rates. For
more information see Table 12 on page 153 for WiFi Network Privileges.
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8.4 Run a Speed Test
With the Multy Plus Web Configurator, you can check the speed of the connection between the first
Multy Plus and the broadband modem/router or the connection between Multy Pluss.
1Click the Navigation Panel icon on the top-left corner ( ), and click Diagnose to open the Advanced
Speed Test screen. Use this screen to view all the available connections in your Multy Plus WiFi System.
2Click TEST ALL to perform a speed test. This shows data rates for both upstream and downstream traffic.
Click TEST AGAIN to update the information in this screen.
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3Click the Result History tab to view a summary of the tests made. Click Clear to delete all records.
8.5 Configure the Multy Plus’s WiFi Networks
In the The Multy Plus WiFi System you can configure independent wireless networks with different
privileges. Clients can associate only with the network for which they have security settings (SSID and
password). The following table describes the different Multy Plus’s profile networks and their privileges.
Note: A user can only configure the WiFi networks’ security settings if they are connected to
the Admin WiFi network.
1Click the Navigation Panel icon on the top-left corner ( ), click Settings to open the WiFi screen. Use
each tab in the WiFi menu to configure each of the WiFi networks’ security settings.
Table 12 WiFi Network Privileges
WIFI NETWORK INTERNET ACCESS 2.4G / 5G WIFI
NETWORK ACCESS TO WEB
CONFIGURATOR ACCESS TO WIRED LAN
Admin WiFi Yes 2.4G and 5G Yes Yes
Employee WiFi Yes 2.4G and 5G No No
Visitor WiFi Yes, after captive
portal log in.
2.4G and 5G No No
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2Select Enable to activate a WiFi Network. Enter the Name (SSID) and Password clients use to connect to
the WiFi network. You can configure two different WiFi Names for the Admin WiFi 2.4G and 5G networks.
Select Keep 2.4G & 5G name the same, so they both use the same WiFi Name (SSID). Click Apply to save
your changes.
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8.6 Enable or Disable a WiFi Network
After the Multy Plus WiFi System is set up, you can use separate WiFi networks for your clients. The WiFi
settings will be applied to all Multy Pluss in the same Multy Plus WiFi System.
1Click the Navigation Panel icon on the top-left corner ( ). From the Settings drop-down list click WiFi
to open the WiFi screen.
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2Enable Employee WiFi and enter the WiFi Name (SSID) and WiFi Password. Click APPLY to save your
changes.
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8.7 Add Clients to a Profile
Profiling clients allows you to easily block/allow Internet access or set a schedule for all client devices in
the same profile.
1Click the Navigation Panel icon on the top-left corner ( ), and click Access Control to open the
Device screen. Use the Device screen to view all the clients in your Multy Plus WiFi System. Specify which
network you want to view in the Connect to drop-down list.
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2Click More under the Action column to view more information about each device. On the Access
Control > Device Detail screen, select a predefined profile and click APPLY.
You can also activate Reserve IP, so the Multy Plus assigns a specific IP address to a device every time it
connects to the Multy Plus WiFi System. For more information on adding/editing new profiles, see Section
8.8 on page 160.
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8.8 Set a Profile’s WiFi Schedule
When you create or edit a profile, you can schedule the Multy Plus WiFi System to automatically disable
or enable WiFi access during a certain period of time for clients in that profile.
1Click the Navigation Panel icon on the top-left corner ( ). Select Access Control, and click the Profile
tab. Use the Profile screen to display the profiles created in the Multy Plus WiFi System.
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2Click the Edit icon ( )to modify a profile’s Internet schedule.
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3Click Enable to activate this profile’s Internet schedule. Click the start time cell and drag down and/or
right to the end time to set up your schedule.
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8.9 Pause or Resume Internet Access on a Profile
You may want to manually block a profile of client devices from accessing the Internet immediately
and resume it later.
1Click the Navigation Panel icon on the top-left corner ( ). Select Access Control, and click the Profile
tab. Use the Profile screen to display the profiles that are previously created in the Multy Plus WiFi System.
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2Click a profile’s Quick Allow button to resume network access at once, or click the Quick Block button
to pause Internet access for that specific profile.
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8.10 Turn on or off the Multy Plus’s LED (Light)
1Click the Navigation Panel icon on the top-left corner ( ), and click My Multy to view all the Multy
Pluss in your Multy Plus WiFi System. Select the device you want to modify and click More...
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2 The Multy Information screen appears. Click the LED switch to Enable or Disable the LED’s behavior.
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8.11 Remove a Multy Plus
If a Multy Plus is damaged or no longer in use, you can remove it from the Multy Plus WiFi System.
1Click the Navigation Panel icon on the top-left corner ( ), and click My Multy to view all the devices
in your Multy Plus WiFi System. Select the device you want to remove and click More...
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2The Multy Information screen displays. Click Delete to remove the device from the Multy Plus WiFi System.
8.12 Install a Second Multy Plus WiFi System
You can manage multiple Multy Pluss using the Multy Plus Web Configurator.
1Click the Navigation Panel icon on the top-left corner ( ), and click My Multy to view all the devices
in your Multy Plus WiFi System. Click Add Multy to add a Multy Plus to your Multy Plus WiFi System. Follow
the on-screen instructions to install the Multy.
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2Once you have successfully finished the Multy installation, you can relocate it to a WiFi dead zone
where you need WiFi signal.
8.13 Change Your Multy Plus Operating Mode
The operating mode refers to how the Multy Plus is being used in the network. The Multy Plus has two
operating modes:
•Standard: This is the Multy Plus’s default mode. In this mode, the Multy Plus routes traffic between a
local network and another network such as the Internet. If you wish your Multy Plus to have Access
Control, UPnP, Port Forwarding, DMZ function, choose this mode.
•Bridge: Use this mode so the Multy Plus bridges traffic between clients on the same network. You can
choose this mode if you have an existing router.
Note: AiShield, Access Control, UPnP, Port Forwarding, DMZ are not available in Bridge mode.
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1Click the Navigation Panel icon on the top-left corner ( ). From the Settings drop-down list, click
Maintenance, then click the Operating Mode tab. Select the operating mode and select APPLY to save
your changes. Changing the Multy Plus’s operating mode may take up to two minutes.
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8.14 Configure a Port Forwarding Rule
Port forwarding is commonly used when you want to use Internet activities such as online gaming, P2P
file sharing, or even hosting servers on your network. It allows a party from the Internet to contact a
specific LAN client on your network correctly. If you want to forward incoming packets to a specific or
appropriate IP address in the private network using ports, set a port forwarding rule.
1Click the Navigation Panel icon on the top-left corner ( ). From the Settings drop-down list, click
Security, the Firewall screen appears.
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2Click Enable IPv4 Firewall to enable port forwarding.
3Click Add service to create a port forwarding rule. Add a service name, a port number or a range of
ports to define the service to be forwarded, specify the transport layer protocol used for the service, and
the MAC address of a device on your local network that will receive the packets from the port(s).
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8.15 Enable or Disable Daisy Chain Network Topology
You can “daisy chain” multiple Multy Pluss together to create expansive WiFi coverage for your home.
When daisy chaining is enabled, each Multy Plus chooses its own way of connecting to the primary
Multy Plus - either by connecting directly, or by going through another Multy Plus with a strong WiFi
signal.
When Multy Pluss are daisy-chained, they don’t all need to be placed near the primary Multy Plus, which
means you can extend your coverage.
Daisy Chain Disabled
Daisy Chain Enabled
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1Click the Navigation Panel icon on the top-left corner ( ). From the Settings drop-down list, click
Maintenance, then click the Daisy Chain tab.
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Click the button next to Enable Daisy Chain to activate daisy chaining.
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8.16 Local Login Password Change
You can change the Local login password.
1Click the Navigation Panel icon on the top-left corner ( ). From the Settings drop-down list, click
Maintenance, then click the Local login tab.
2Enter the present password under Current password (click the “eyeball” symbol if you wish to view the
characters you have entered).
3Enter the new password under Password (8 - 32 characters). Click the “eyeball” symbol if you wish to
view the characters you have entered.
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Note: The password may contain a mix of letters, numbers, spaces, and/or special
characters; and it is case-sensitive. Backslash, single quote, double quote, accent
grave, angle brackets, caret, dollar sign, ampersand ( \ ’ " ‘ <> ^ $ & ), and emoji
symbols are not allowed.
4Enter the new password again under Confirm (click the “eyeball” symbol if you wish to view the
characters you have entered).
5Then click Apply to accept the changes.
178
PART IV
Appendices
Appendices contain general information. Some information may not apply to your Zyxel Device.
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APPENDIX A
Customer Support
In the event of problems that cannot be solved by using this manual, you should contact your vendor. If
you cannot contact your vendor, then contact a ZyXEL office for the region in which you bought the
device.
For ZyXEL Communications offices, see https://service-provider.zyxel.com/global/en/contact-us for the
latest information.
For ZyXEL Networks offices, see https://www.zyxel.com/index.shtml for the latest information.
Please have the following information ready when you contact an office.
Required Information
• Product model and serial number.
• Warranty Information.
• Date that you received your device.
• Brief description of the problem and the steps you took to solve it.
Corporate Headquarters (Worldwide)
Taiwan
• ZyXEL Communications Corporation
• https://www.zyxel.com
Asia
China
• ZyXEL Communications (Shanghai) Corp.
ZyXEL Communications (Beijing) Corp.
ZyXEL Communications (Tianjin) Corp.
• https://www.zyxel.com/cn/zh/
India
• ZyXEL Technology India Pvt Ltd.
• https://www.zyxel.com/in/en/
Kazakhstan
•ZyXEL Kazakhstan
• https://www.zyxel.kz
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Korea
• ZyXEL Korea Corp.
• http://www.zyxel.kr
Malaysia
• ZyXEL Malaysia Sdn Bhd.
• http://www.zyxel.com.my
Pakistan
• ZyXEL Pakistan (Pvt.) Ltd.
• http://www.zyxel.com.pk
Philippines
• ZyXEL Philippines
• http://www.zyxel.com.ph
Singapore
• ZyXEL Singapore Pte Ltd.
• http://www.zyxel.com.sg
Taiwan
• ZyXEL Communications Corporation
• https://www.zyxel.com/tw/zh/
Thailand
• ZyXEL Thailand Co., Ltd.
• https://www.zyxel.com/th/th/
Vietnam
• ZyXEL Communications Corporation-Vietnam Office
• https://www.zyxel.com/vn/vi
Europe
Belarus
•ZyXEL BY
• https://www.zyxel.by
Bulgaria
•ZyXEL България
• https://www.zyxel.com/bg/bg/
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Czech Republic
• ZyXEL Communications Czech s.r.o
• https://www.zyxel.com/cz/cs/
Denmark
• ZyXEL Communications A/S
• https://www.zyxel.com/dk/da/
Finland
• ZyXEL Communications
• https://www.zyxel.com/fi/fi/
France
•ZyXEL France
• https://www.zyxel.fr
Germany
•ZyXEL Deutschland GmbH
• https://www.zyxel.com/de/de/
Hungary
• ZyXEL Hungary & SEE
• https://www.zyxel.com/hu/hu/
Italy
• ZyXEL Communications Italy
• https://www.zyxel.com/it/it/
Netherlands
• ZyXEL Benelux
• https://www.zyxel.com/nl/nl/
Norway
• ZyXEL Communications
• https://www.zyxel.com/no/no/
Poland
• ZyXEL Communications Poland
• https://www.zyxel.com/pl/pl/
Romania
•ZyXEL Romania
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• https://www.zyxel.com/ro/ro
Russia
• ZyXEL Russia
• https://www.zyxel.com/ru/ru/
Slovakia
• ZyXEL Communications Czech s.r.o. organizacna zlozka
• https://www.zyxel.com/sk/sk/
Spain
• ZyXEL Communications ES Ltd.
• https://www.zyxel.com/es/es/
Sweden
• ZyXEL Communications
• https://www.zyxel.com/se/sv/
Switzerland
•Studerus AG
• https://www.zyxel.ch/de
• https://www.zyxel.ch/fr
Turkey
•ZyXEL Turkey A.S.
• https://www.zyxel.com/tr/tr/
UK
• ZyXEL Communications UK Ltd.
• https://www.zyxel.com/uk/en/
Ukraine
•ZyXEL Ukraine
• http://www.ua.zyxel.com
South America
Argentina
• ZyXEL Communications Corporation
• https://www.zyxel.com/co/es/
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Brazil
• ZyXEL Communications Brasil Ltda.
• https://www.zyxel.com/br/pt/
Colombia
• ZyXEL Communications Corporation
• https://www.zyxel.com/co/es/
Ecuador
• ZyXEL Communications Corporation
• https://www.zyxel.com/co/es/
South America
• ZyXEL Communications Corporation
• https://www.zyxel.com/co/es/
Middle East
Israel
• ZyXEL Communications Corporation
• http://il.zyxel.com/
North America
USA
• ZyXEL Communications, Inc. – North America Headquarters
• https://www.zyxel.com/us/en/
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APPENDIX B
Legal Information
Copyright
Copyright © 2021 by Zyxel and/ or its affiliates
The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a retrieval system, translated into any
language, or transmitted in any form or by any means, electronic, mechanical, magnetic, optical, chemical, photocopying, manual, or
otherwise, without the prior written permission of Zyxel and/ or affiliates.
Published by Zyxel and/ or its affiliates. All rights reserved.
Disclaimer
Zyxel does not assume any liability arising out of the application or use of any products, or software described herein. Neither does it convey any
license under its patent rights nor the patent rights of others. Zyxel further reserves the right to make changes in any products described herein
without notice. This publication is subject to change without notice.
Regulatory Notice and Statement
UNITED STATES of AMERICA
The following information applies if you use the product within USA area.
US Importer: Zyxel Communications, Inc, 1130 North Miller Street Anaheim, CA92806-2001, https://www.zyxel.com/us/en/
FCC EMC Statement
• The device complies with Part 15 of FCC rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired operation.
• Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the
device.
• This product has been tested and complies with the specifications for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses, and
can radiate radio frequency energy and, if not installed and used according to the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation.
• If this device does cause harmful interference to radio or television reception, which is found by turning the device off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the devices
• Connect the equipment to an outlet other than the receiver’s
• Consult a dealer or an experienced radio/TV technician for assistance
The following information applies if you use the product with RF function within USA area.
FCC Radiation Exposure Statement
• This device complies with FCC RF radiation exposure limits set forth for an uncontrolled environment.
• This transmitter must be at least 22 cm from the user and must not be co-located or operating in conjunction with any other antenna or
transmitter.
• Operation of this device is restricted to indoor use only, except for relevant user's manual mention that this device can be installed into the
external environment.
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185
EUROPEAN UNION and UNITED KINGDOM
The following information applies if you use the product within the European Union and United Kingdom.
Declaration of Conformity with Regard to EU Directive 2014/53/EU (Radio Equipment Directive, RED) and
UK Regulation
• Compliance information forwireless products relevant to the EU, United Kingdom. and other Countries following the EU Directive 2014/53/EU
(RED) and UK regulation. And this product may be used in all EU countries (and other countries following the EU Directive 2014/53/EU) and
United Kingdom without any limitation except for the countries mentioned below table:
• In the majority of the EU, United Kingdom, and other European countries, the 5GHz bands have been made available for the use of wireless
local area networks (LANs). Later in this document you will find an overview of countries in which additional restrictions or requirements or
both are applicable. The requirements for any country may evolve. Zyxel recommends that you check with the local authorities for the latest
status of their national regulations for the 5GHz wireless LANs.
• If this device for operation in the band 5150-5350 MHz, it is for indoor use only.
• This equipment should be installed and operated with minimum distance 20cm between the radiator and your body.
• The maximum RF power operating for each band as follow:
• The band 2,400-2,483.5 MHz is 99.77 mW.
• The band 5150-5350 MHz is 198.15 mW.
• The band 5470-5725 MHz is 995.41 mW.
Български
(Bulgarian)
С настоящото Zyxel декларира, че това оборудване е в съответствие със съществените изисквания и другите
приложими разпоредбите на Директива 2014/53/ЕC.
National Restrictions
• The Belgian Institute for Postal Services and Telecommunications (BIPT) must be notified of any outdoor wireless link
having a range exceeding 300 meters. Please check http://www.bipt.be for more details.
• Draadloze verbindingen voor buitengebruik en met een reikwijdte van meer dan 300 meter dienen aangemeld te
worden bij het Belgisch Instituut voor postdiensten en telecommunicatie (BIPT). Zie http://www.bipt.be voor meer
gegevens.
• Les liaisons sans fil pour une utilisation en extérieur d’une distance supérieure à 300 mètres doivent être notifiées à
l’Institut Belge des services Postaux et des Télécommunications (IBPT). Visitez http://www.ibpt.be pour de plus amples
détails.
Español
(Spanish)
Por medio de la presente Zyxel declara que el equipo cumple con los requisitos esenciales y cualesquiera otras
disposiciones aplicables o exigibles de la Directiva 2014/53/UE..
Čeština
(Czech)
Zyxel tímto prohlašuje, že tento zařízení je ve shodě se základními požadavky a dalšími příslušnými ustanoveními směrnice
2014/53/EU.
Dansk (Danish) Undertegnede Zyxel erklærer herved, at følgende udstyr udstyr overholder de væsentlige krav og øvrige relevante krav i
direktiv 2014/53/EU.
National Restrictions
• In Denmark, the band 5150 - 5350 MHz is also allowed for outdoor usage.
• I Danmark må frekvensbåndet 5150 - 5350 også anvendes udendørs.
Deutsch
(German)
Hiermit erklärt Zyxel, dass sich das Gerät Ausstattung in Übereinstimmung mit den grundlegenden Anforderungen und den
übrigen einschlägigen Bestimmungen der Richtlinie 2014/53/EU befindet.
Eesti keel
(Estonian)
Käesolevaga kinnitab Zyxel seadme seadmed vastavust direktiivi 2014/53/EL põhinõuetele ja nimetatud direktiivist
tulenevatele teistele asjakohastele sätetele.
Ελληνικά
(Greek)
ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Zyxel ∆ΗΛΩΝΕΙ ΟΤΙ εξοπλισμός ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩ∆ΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ
∆ΙΑΤΑΞΕΙΣ ΤΗΣ Ο∆ΗΓΙΑΣ 2014/53/EE.
English Hereby, Zyxel declares that this device is in compliance with the essential requirements and other relevant provisions of
Directive 2014/53/EU.
Français
(French)
Par la présente Zyxel déclare que l'appareil équipements est conforme aux exigences essentielles et aux autres dispositions
pertinentes de la directive 2014/53/UE.
Hrvatski
(Croatian)
Zyxel ovime izjavljuje da je radijska oprema tipa u skladu s Direktivom 2014/53/UE.
Íslenska
(Icelandic)
Hér með lýsir, Zyxel því yfir að þessi búnaður er í samræmi við grunnkröfur og önnur viðeigandi ákvæði tilskipunar 2014/53/
UE.
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186
Notes:
• Although Norway, Switzerland and Liechtenstein are not EU member states, the EU Directive 2014/53/EU has also been implemented in those
countries.
• The regulatory limits for maximum output power are specified in EIRP. The EIRP level (in dBm) of a device can be calculated by adding the
gain of the antenna used (specified in dBi) to the output power available at the connector (specified in dBm).
Italiano (Italian) Con la presente Zyxel dichiara che questo attrezzatura è conforme ai requisiti essenziali ed alle altre disposizioni pertinenti
stabilite dalla direttiva 2014/53/UE.
National Restrictions
• This product meets the National Radio Interface and the requirements specified in the National Frequency Allocation
Table for Italy. Unless this wireless LAN product is operating within the boundaries of the owner's property, its use requires
a “general authorization.” Please check http://www.sviluppoeconomico.gov.it/ for more details.
• Questo prodotto è conforme alla specifiche di Interfaccia Radio Nazionali e rispetta il Piano Nazionale di ripartizione
delle frequenze in Italia. Se non viene installato all 'interno del proprio fondo, l'utilizzo di prodotti Wireless LAN richiede
una “Autorizzazione Generale”. Consultare http://www.sviluppoeconomico.gov.it/ per maggiori dettagli.
Latviešu valoda
(Latvian)
Ar šo Zyxel deklarē, ka iekārtas atbilst Direktīvas 2014/53/ES būtiskajām prasībām un citiem ar to saistītajiem noteikumiem.
National Restrictions
• The outdoor usage of the 2.4 GHz band requires an authorization from the Electronic Communications Office. Please
check http://www.esd.lv for more details.
• 2.4 GHz frekvenèu joslas izmantoðanai ârpus telpâm nepiecieðama atïauja no Elektronisko sakaru direkcijas. Vairâk
informâcijas: http://www.esd.lv.
Lietuvių kalba
(Lithuanian)
Šiuo Zyxel deklaruoja, kad šis įranga atitinka esminius reikalavimus ir kitas 2014/53/ES Direktyvos nuostatas.
Magyar
(Hungarian)
Alulírott, Zyxel nyilatkozom, hogy a berendezés megfelel a vonatkozó alapvetõ követelményeknek és az 2014/53/EU
irányelv egyéb elõírásainak.
Malti (Maltese) Hawnhekk, Zyxel, jiddikjara li dan tagħmir jikkonforma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm
fid-Dirrettiva 2014/53/UE.
Nederlands
(Dutch)
Hierbij verklaart Zyxel dat het toestel uitrusting in overeenstemming is met de essentiële eisen en de andere relevante
bepalingen van richtlijn 2014/53/EU.
Polski (Polish) Niniejszym Zyxel oświadcza, że sprzęt jest zgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowieniami
Dyrektywy 2014/53/UE.
Português
(Portuguese)
Zyxel declara que este equipamento está conforme com os requisitos essenciais e outras disposições da Directiva 2014/53/
UE.
Română
(Romanian)
Prin prezenta, Zyxel declară că acest echipament este în conformitate cu cerinţele esenţiale şi alte prevederi relevante ale
Directivei 2014/53/UE.
Slovenčina
(Slovak)
Zyxel týmto vyhlasuje, že zariadenia spĺňa základné požiadavky a všetky príslušné ustanovenia Smernice 2014/53/EÚ.
Slovenščina
(Slovene)
Zyxel izjavlja, da je ta oprema v skladu z bistvenimi zahtevami in ostalimi relevantnimi določili direktive 2014/53/EU.
Suomi (Finnish) Zyxel vakuuttaa täten että laitteet tyyppinen laite on direktiivin 2014/53/EU oleellisten vaatimusten ja sitä koskevien
direktiivin muiden ehtojen mukainen.
Svenska
(Swedish)
Härmed intygar Zyxel att denna utrustning står I överensstämmelse med de väsentliga egenskapskrav och övriga relevanta
bestämmelser som framgår av direktiv 2014/53/EU.
Norsk
(Norwegian)
Erklærer herved Zyxel at dette utstyret er I samsvar med de grunnleggende kravene og andre relevante bestemmelser I
direktiv 2014/53/EU.
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187
List of national codes
Safety Warnings
• Do not use this product near water, for example, in a wet basement or near a swimming pool.
• Do not expose your device to dampness, dust or corrosive liquids.
• Do not store things on the device.
• Do not obstruct the device ventilation slots as insufficient airflow may harm your device. For example, do not place the device in an
enclosed space such as a box or on a very soft surface such as a bed or sofa.
• Do not install, use, or service this device during a thunderstorm. There is a remote risk of electric shock from lightning.
• Connect ONLY suitable accessories to the device.
• Do not open the device or unit. Opening or removing covers can expose you to dangerous high voltage points or other risks.
• Only qualified service personnel should service or disassemble this device. Please contact your vendor for further information.
• Make sure to connect the cables to the correct ports.
• Place connecting cables carefully so that no one will step on them or stumble over them.
• Always disconnect all cables from this device before servicing or disassembling.
• Do not remove the plug and connect it to a power outlet by itself; always attach the plug to the power adaptor first before connecting it to
a power outlet.
• Do not allow anything to rest on the power adaptor or cord and do NOT place the product where anyone can walk on the power adaptor
or cord.
• Please use the provided or designated connection cables/power cables/ adaptors. Connect it to the right supply voltage (for example,
110V AC in North America or 230V AC in Europe). If the power adaptor or cord is damaged, it might cause electrocution. Remove it from the
device and the power source, repairing the power adapter or cord is prohibited. Contact your local vendor to order a new one.
• Do not use the device outside, and make sure all the connections are indoors. There is a remote risk of electric shock from lightning.
• The following warning statements apply, where the disconnect device is not incorporated in the device or where the plug on the power
supply cord is intended to serve as the disconnect device,
- For permanently connected devices, a readily accessible disconnect device shall be incorporated external to the device;
- For pluggable devices, the socket-outlet shall be installed near the device and shall be easily accessible.
Environment Statement
ErP (Energy-related Products)
Zyxel products put on the EU and United Kingdom market in compliance with the requirement of the European Parliament and the Council
published Directive 2009/125/EC and UK regulation establishing a framework for the setting of ecodesign requirements for energy-related
products (recast), so called as "ErP Directive (Energy-related Products directive) as well as ecodesign requirement laid down in applicable
implementing measures, power consumption has satisfied regulation requirements which are:
• Network standby power consumption < 8W, and/or
• Off mode power consumption < 0.5W, and/or
• Standby mode power consumption < 0.5W.
(Wireless setting, please refer to the chapter about wireless setting for more detail.
Disposal and Recycling Information
The symbol below means that according to local regulations your product and/or its battery shall be disposed of separately from domestic
waste. If this product is end of life, take it to a recycling station designated by local authorities. At the time of disposal, the separate collection of
your product and/or its battery will help save natural resources and ensure that the environment is sustainable development.
COUNTRY ISO 3166 2 LETTER CODE COUNTRY ISO 3166 2 LETTER CODE
Austria AT Liechtenstein LI
Belgium BE Lithuania LT
Bulgaria BG Luxembourg LU
Croatia HR Malta MT
Cyprus CY Netherlands NL
Czech Republic CZ Norway NO
Denmark DK Poland PL
Estonia EE Portugal PT
Finland FI Romania RO
France FR Serbia RS
Germany DE Slovakia SK
Greece GR Slovenia SI
Hungary HU Spain ES
Iceland IS Switzerland CH
Ireland IE Sweden SE
Italy IT Turkey TR
Latvia LV United Kingdom GB
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188
Die folgende Symbol bedeutet, dass Ihr Produkt und/oder seine Batterie gemäß den örtlichen Bestimmungen getrennt vom Hausmüll entsorgt
werden muss. Wenden Sie sich an eine Recyclingstation, wenn dieses Produkt das Ende seiner Lebensdauer erreicht hat. Zum Zeitpunkt der
Entsorgung wird die getrennte Sammlung von Produkt und/oder seiner Batterie dazu beitragen, natürliche Ressourcen zu sparen und die Umwelt
und die menschliche Gesundheit zu schützen.
El símbolo de abajo indica que según las regulaciones locales, su producto y/o su batería deberán depositarse como basura separada de la
doméstica. Cuando este producto alcance el final de su vida útil, llévelo a un punto limpio. Cuando llegue el momento de desechar el
producto, la recogida por separado éste y/o su batería ayudará a salvar los recursos naturales y a proteger la salud humana y
medioambiental.
Le symbole ci-dessous signifie que selon les réglementations locales votre produit et/ou sa batterie doivent être éliminés séparément des ordures
ménagères. Lorsque ce produit atteint sa fin de vie, amenez-le à un centre de recyclage. Au moment de la mise au rebut, la collecte séparée
de votre produit et/ou de sa batterie aidera à économiser les ressources naturelles et protéger l'environnement et la santé humaine.
Il simbolo sotto significa che secondo i regolamenti locali il vostro prodotto e/o batteria deve essere smaltito separatamente dai rifiuti domestici.
Quando questo prodotto raggiunge la fine della vita di servizio portarlo a una stazione di riciclaggio. Al momento dello smaltimento, la raccolta
separata del vostro prodotto e/o della sua batteria aiuta a risparmiare risorse naturali e a proteggere l'ambiente e la salute umana.
Symbolen innebär att enligt lokal lagstiftning ska produkten och/eller dess batteri kastas separat från hushållsavfallet. När den här produkten når
slutet av sin livslängd ska du ta den till en återvinningsstation. Vid tiden för kasseringen bidrar du till en bättre miljö och mänsklig hälsa genom att
göra dig av med den på ett återvinningsställe.
台灣
以下訊息僅適用於產品具有無線功能且銷售至台灣地區
• 取得審驗證明之低功率射頻器材，非經核准，公司、商號或使用者均不得擅自變更頻率、加大功率或變更原設計之特性及功能。
• 低功率射頻器材之使用不得影響飛航安全及干擾合法通信；經發現有干擾現象時，應立即停用，並改善至無干擾時方得繼續使用。前述合法通
信，指依電信管理法規定作業之無線電通信。低功率射頻器材須忍受合法通信或工業、科學及醫療用電波輻射性電機設備之干擾。
• 使用無線產品時，應避免影響附近雷達系統之操作。
• 高增益指向性天線只得應用於固定式點對點系統。
以下訊息僅適用於產品屬於專業安裝並銷售至台灣地區
• 本器材須經專業工程⼈員安裝及設定，始得設置使用，且不得直接販售給⼀般消費者。
安全警告 - 為了您的安全，請先閱讀以下警告及指示 :
• 請勿將此產品接近水、火焰或放置在高溫的環境。
• 避免設備接觸 :
- 任何液體 - 切勿讓設備接觸水、雨水、高濕度、污水腐蝕性的液體或其他水份。
- 灰塵及污物 - 切勿接觸灰塵、污物、沙土、食物或其他不合適的材料。
• 雷雨天氣時，不要安裝，使用或維修此設備。有遭受電擊的風險。
• 切勿重摔或撞擊設備，並勿使用不正確的電源變壓器。
• 若接上不正確的電源變壓器會有爆炸的風險。
• 請勿隨意更換產品內的電池。
• 如果更換不正確之電池型式，會有爆炸的風險，請依製造商說明書處理使用過之電池。
• 請將廢電池丟棄在適當的電器或電子設備回收處。
• 請勿將設備解體。
• 請勿阻礙設備的散熱孔，空氣對流不足將會造成設備損害。
• 請插在正確的電壓供給插座 ( 如 : 北美 / 台灣電壓 110V AC，歐洲是 230V AC)。
• 假若電源變壓器或電源變壓器的纜線損壞，請從插座拔除，若您還繼續插電使用，會有觸電死亡的風險。
• 請勿試圖修理電源變壓器或電源變壓器的纜線，若有毀損，請直接聯絡您購買的店家，購買⼀個新的電源變壓器。
• 請勿將此設備安裝於室外，此設備僅適合放置於室內。
Appendix B Legal Information
Multy WiFi System User’s Guide
189
• 請勿隨⼀般垃圾丟棄。
• 請參閱產品背貼上的設備額定功率。
• 請參考產品型錄或是彩盒上的作業溫度。
• 產品沒有斷電裝置或者採用電源線的插頭視為斷電裝置的⼀部分，以下警語將適用 :
- 對永久連接之設備， 在設備外部須安裝可觸及之斷電裝置；
- 對插接式之設備， 插座必須接近安裝之地點而且是易於觸及的。
About the Symbols
Various symbols are used in this product to ensure correct usage, to prevent danger to the user and others, and to prevent property damage.
The meaning of these symbols are described below. It is important that you read these descriptions thoroughly and fully understand the
contents.
Explanation of the Symbols
Viewing Certifications
Go to http://www.zyxel.com to view this product’s documentation and certifications.
Zyxel Limited Warranty
Zyxel warrants to the original end user (purchaser) that this product is free from any defects in material or workmanship for a specific period (the
Warranty Period) from the date of purchase. The Warranty Period varies by region. Check with your vendor and/or the authorized Zyxel local
distributor for details about the Warranty Period of this product. During the warranty period, and upon proof of purchase, should the product
have indications of failure due to faulty workmanship and/or materials, Zyxel will, at its discretion, repair or replace the defective products or
components without charge for either parts or labor, and to whatever extent it shall deem necessary to restore the product or components to
proper operating condition. Any replacement will consist of a new or re-manufactured functionally equivalent product of equal or higher value,
and will be solely at the discretion of Zyxel. This warranty shall not apply if the product has been modified, misused, tampered with, damaged by
an act of God, or subjected to abnormal working conditions.
Note
Repair or replacement, as provided under this warranty, is the exclusive remedy of the purchaser. This warranty is in lieu of all other warranties,
express or implied, including any implied warranty of merchantability or fitness for a particular use or purpose. Zyxel shall in no event be held
liable for indirect or consequential damages of any kind to the purchaser.
To obtain the services of this warranty, contact your vendor. You may also refer to the warranty policy for the region in which you bought the
device at http://www.zyxel.com/web/support_warranty_info.php.
Registration
Register your product online at www.zyxel.com to receive email notices of firmware upgrades and related information
Open Source Licenses
This product may contain in part some free software distributed under GPL license terms and/or GPL-like licenses.
To request the source code covered under these licenses, please go to: https://www.zyxel.com/form/gpl_oss_software_notice.shtml
SYMBOL EXPLANATION
Alternating current (AC):
AC is an electric current in which the flow of electric charge periodically reverses direction.
Direct current (DC):
DC if the unidirectional flow or movement of electric charge carriers.
Earth; ground:
A wiring terminal intended for connection of a Protective Earthing Conductor.
Class II equipment:
The method of protection against electric shock in the case of class II equipment is either double insulation or
reinforced insulation.
Index
Multy WiFi System User’s Guide
190
Index
A
Access Control 169
Add Rule 85
Advanced Settings 95
Alexa voice command 92
Amazon account 100
Amazon Alexa 26, 100, 142
Amazon’s website 100
Android 26
AP Mode
menu 125
status screen 125
B
Backhaul 41
Bluetooth 8, 24
Bridge 88
Bridge Mode 114, 120, 123, 124
Bridge mode 124
broadband 10, 11, 152
C
certifications 187
viewing 189
check mark 81
client 71
contact information 179
controller 7, 128
copyright 184
coverage 7
CPU 115
customer service 95
customer support 179
D
Daisy Chain 93, 95
daisy chain 93
data rate 55
DHCP 88
DHCP enabled 147
disclaimer 184
DMZ 86, 88, 169
DNS 76, 77, 118, 119
DNS server 76
domain name 76
downstream 52, 55, 152
E
email 95
Ethernet 76
Ethernet cable 124
extender 7, 40, 41, 76, 128
extender Multy 93
F
feature 93
feedback 95
firmware 91
H
HTTP 86
HTTPS 86
Index
Multy WiFi System User’s Guide
191
I
incoming packet 82
Internet connection speed 51
Internet Service Provider 147
iOS 26
IP address 76
ISP 40
L
LAN client 171
LED 31
LEDs 22
Local login password 176
M
MAC Address 125
Menu 55
mounting base 14, 15, 17
mounting bracket 13
mounting hole 13
Multy Site 29, 31, 42
Multy-Alexa skills 100
myZyxelCloud 26, 28, 90, 97, 100, 111, 112, 113, 114,
142, 150
N
NAT 88, 89
Navigation Panel 152
navigation panel 90
O
Operating Mode 138
operating mode 138
ort Forwarding 169
overview 7
P
password 37, 62
Port Forwarding 88
port forwarding 82, 140
Port Forwarding Rule 139
Port Forwarding Settings 84
power cable 11
power outlet 11
PPPOE 147
PPPoE 40
primary Multy 93
private network 82
Q
QR code 32, 61, 62
Quick Charge 9
R
Reset button 20
Router Mode
status screen 121
S
schedule 67
signal strength 41
smartphone 40, 51, 57
Speed Test 152
speed test 152
Standard Mode 114, 120, 123
Static IP 40
Status 121
