The battery cartridge typically lasts 3 to 6 years, a shorter period if subjected to frequent out...
- If the Back-UPS arrived damaged, notify the carrier.
- If the Back-UPS requires service, do not return it to the dealer.
- Have the Back-UPS model number, serial number and date of purchase available. Be prepared to trou...
- If this is not successful, APC will issue a Return Merchandise Authorization (RMA) number and a s...
- Inventory
- Safety
  - Do not install the Back-UPS in direct sunlight, in excessive heat, humidity, or in contact with f...
- Connect the battery
- Install PowerChute® Personal Edition Software
  - APC PowerChute Personal Edition software provides automatic file saving and shutdown of your comp...
- Connect the equipment
- Operation
- Warnings and System Faults
Four Beeps Every 30 Seconds
- Back-UPS is running on battery. You should consider saving any work in progress.
Continuous Beeping
- Low battery condition and battery run-time is very low. Promptly save any work in progress, exit ...
Continuous tone
- Battery Backup outputs are overloaded.
Chirps for 1 Minute every 5 hours
- Battery fails the automatic diagnostic test and should be replaced.
- The Back-UPS is operating on utility power, but is overloaded. Disconnect one of the items connec...
- The Back-UPS is operating on battery power, but is overloaded. Disconnect one of the items connec...
- The Back-UPS is operating on utility power, but the battery is not functioning properly. Contact ...
- The Back-UPS is operating on battery power and the battery power is getting low. Shut down all co...
- The Back-UPS will display these fault messages. For faults F01 and F02, contact APC Technical Sup...
- F01
  - On-Battery Overload
  - Turn the Back-UPS off. Disconnect non-essential equipment from the Battery Backup outlets and the...
- F02
  - On-Battery Output Short
  - Turn the Back-UPS off. Disconnect non-essential equipment from the Battery Backup outlets and the...
- F03
  - On-Battery Xcap Overload
  - Faults F03-F09 cannot be corrected by the user, contact APC Technical Support for assistance.
- F04
  - Clamp Short
- F05
  - Charge Fault
- F06
  - Relay Welding
- F07
  - Temperature
- F08
  - Fan Fault
- F09
  - Internal Fault
- Function Button Quick-Reference
  - Power
  - Power On
0.2
Off
- Press Power to start receiving input utility power. If A/C input power is not available, the Back...
- Power Off
2
On
- The Back-UPS is not receiving input utility power, but is providing surge protection.
- Display
- Status Inquiry
0.2
On
- Verify the status or condition of the Back-UPS. The LCD will illuminate for 60 seconds.
- Full-Time/Power- Saving mode
2
On
- The LCD will illuminate and the Back-UPS will beep to confirm the Full-Time mode. The LCD will da...
- Mute
- Event Specific
0.2
On
- Disable any audible alarms caused by an event.
- General Status Enable/ Disable
2
On
- Enable or disable the audible alarms. The Mute icon will illuminate and the Back-UPS will beep on...
- Sensitivity
6
Off
- The Load Capacity icon will blink, indicating that the Back-UPS is in programming mode. Use the P...
- Master/Controlled outlet Enable/Disable
2
On
- The leaf icon will darken indicating that the Master Outlet feature is disabled or illuminate to ...
- Master/Enable Threshold Calibration
6
On
- While calibrating the threshold setting, the device connected to the Master Outlet should be turn...
- Self-Test (manual)
6
On
- The Back-UPS will perform a test of the internal battery. Note: This will happen automatically wh...
- Event Reset
0.2
On
- When the Event screen is visible, press and hold Display, then press power, to clear the utility ...
- Fault Reset
2
Fault
- After a fault has been identified, press Power to remove the visual indication and return to stan...
- Troubleshooting
- Specifications

APC Back-UPS Pro User Manual

Displayed below is the user manual for Back-UPS Pro by APC which is a product in the Uninterruptible Power Supplies (UPSs) category. This manual has pages.

Related Manuals

APC APC 1U RAIL KIT . Manual

APC Back-UPS Pro Manual

MSI GE62 7RE-684NL Apche Pro Manual

Back-UPS® Pro 1200/1500 230V

Installation and Operation

Connect the battery

Install PowerChute® Personal Edition Software

APC PowerChut e Persona l Edition software prov ides automatic file saving and shutdown of

your computer in the event of a power failur e. Use the cable supplied with the Back- UPS to

connect the data port on the Back-UP S to the USB port on your computer. Place the CD into

your computer, an d follow the on-scree n instructions.

Inventory Safety

Do not install the Back-UPS in di rect

sunlight , in excessive heat, hum idity, or

in contact with fluids.





bu001a

(2)

bu055a

bu057a

bu059a

bu058a

bu060a

Back-UPS Pro 1200 & 1500 230 V Installation and Operation2

Connect the equipment

Battery Backup and Surge Protected outlets

When the Ba ck-UPS is receiving input power, the

Battery Backup with Surge Protection outlets will

supply power to connected equipment. During a

power outage or other utilit y problems, the Batte ry

Backup outlets r eceive power for a limite d time from

the Back-UP S.

Connect equipment such as printer s, fax machin es,

scanners, or other peripherals that do not need

battery backup power to the Surge Protection Only

outlets. These outl ets provide full- time protecti on

fro m s urges ev en if the Back -UP S i s sw itched OFF.

Master and Controlled outlets

To conserve electricity, when the device connected

to Master Outle t goes into Sl eep or S tandby mode, or

turns Off , the Contr olled de vice(s) will shu t down as

well, saving e lectri city.

Connect a master device, such as a desktop

computer or audio/visual receiver to the Master

outlet. Connect peripher al devices suc h as a printer, speakers, or a scanner to the Controlled outlets.

USB and Serial Data port To use PowerChute Personal Edition, connect a serial cable or USB cable.

Telephone cable surge-

protected ports Connect a telephone cable to the I N port, an d connect a modem to the OUT port.

Ground scr ew Connect t he ground lea d of addi tiona l surg e supp ressio n device s suc h as networ k an d data line

surge prot ectors.

Surge Protected outlets,

con trolled by the Master

outlet

These outlets are protected from electrical surges, and will disconnect from utility power d uring

a power outage, or if the Master dev ice goes into Sl eep or Stand by mo de.

Surge Protected outlets These outlets provide full-time protection from surges, even if the Back-UPS is off. Connect

equipment such as pr inters and scanners that do not r equire battery backup protection.

AC power outl et Connect the unit to utility power, use the supplied power cord.

Batter y Backup outlets wit h

Surge Protection During a power outage or other utili ty problems, t he Battery Backup out lets recei ve power for a

limited time from the Back-UPS. Co nnect critical equip me nt such as deskt op computer,

computer monitor, modem or othe r dat a sensitive devices int o these outlets.

Batter y Backup outlet with

Surge Prot ection, controlled

by the Master outlet

These outl ets will supply batte ry power to t he connected equipment during a power outage.

Power will be dis connected to these outlets if the Mast er devi ce goes into Sleep or Standby

mode. Connect equi pment such as a computer monit or t o these outlets.

Master outlet Connect the master device to this outlet, in most scenarios, this will be the main com puter.

External Battery Pack

connector (BR1500GI only) Connect an ext ernal battery pack to provide addi ti onal battery back up runt ime (Back-UPS Pro

1500 only).

In & Out Etherne t surge-

protected ports Use an ethernet cable to connect a cab le modem to the IN port, and connect a c om puter to the

OUT port.

bu146a

Back-UPS Pro 1200 & 1500 230 V Installation and Operation 3

Operation

Power-Sa ving Functio n

To conserve electr icity, con fi gure the Back-UPS to recogniz e a Mas ter device, such as a desktop

computer or an A/V receiver, and Controlled peripheral devices, such as a printer, speakers, or a scanner.

When the Master device goes into Sleep or Standby m ode, or is switched OFF, the C ontrolled device(s)

will be switched off as well, saving elec tricity.

Enable the Power-Saving function. Press and hold MUTE and DISPLAY simultaneously for two second s. The

Back-UPS will beep to indicate that the feature is enabled. The leaf icon on the display will illumin ate.

Disable the Power-Saving function. Press and hold MUTE and DISPLAY simulta neously for two se conds. The

Back-UPS will beep to indicate that the feature is disabled. The leaf icon on the displa y will darken.

Setting the threshold. The amount of power used by a device in Sleep or Sta ndby mode varies between devic es. It

may be necessary to adju st the threshold at which the Master outle t signals the Controlled outlets to shut down.

1. Ensure a master device is connect ed to the Maste r outlet. Pu t that device into Slee p or Standby mode, or turn it

OFF.

2. Press DISPLAY and MUTE simultane ously a nd hold for six seconds, until the leaf icon flashes three tim es and the

Back-UPS beeps three times.

3. The Back-UPS will now recognize the thr eshold leve l of the Master device and save it as the new threshold setting.

Power-Saving Display

The display interface can be configured to be c ontinuously illuminated, or to save energy, it can be configured to

darken after a period of inact ivity.

1. Full Time Mode: Press and hold DISPLAY for two seco nds. The display will illumina te and the Back-UPS will beep

to confirm the Full-Tim e mode.

2. Power-Saving Mode: Press and hold DISPLAY for two seconds. The displa y will darken and the Back-UPS will

beep to confirm the Power-Saving mode. While in Power-Saving Mode, the display will illuminate if a button is

pressed, it then darkens after 60 seconds of no activity.

Unit sensitivity

Adjust the sensitivity of the Back-UPS to control when it will switch to battery power; the higher the sensitivity, the

more often the Back-UPS will switch to battery power.

1. Ensure the Back-UPS is connecte d to utility power, but is OFF.

2. Press a nd hold the POWER button for six seconds. The LOAD CAPACITY bar will fla sh on and off, i ndicating that the

Back-UPS is in programming mode.

3. Press POWER aga in to rotate through the menu options. Stop at sele cted se nsitivity. The Back-UPS will beep to

confirm the selection.

Low sensitivity Medium sensitivity (Default) High sensitivity

156-300 Vac 176-294 Vac 176-288 Vac

Input voltage i s extremely low or

high. (Not recommended for

com puter loads.)

The Back-UPS frequently swi tches to

batter y power. The connected equipment is

sensitive to voltage fluctuations.

Back-UPS Pro 1200 & 1500 230 V Installation and Operation4

Front Panel Butto ns and Display Interfac e

Use the three buttons on the front panel of the Back-UPS and the display inte rface to confi gure the Back-UPS.

Front panel

Mute button

Power On/Off button

Displ ay but ton

Displ ay interface

On Line—The Back-UPS is supplying conditioned utility power to connected equipment

Power-Saving—Master and Contr olle d outl ets are enabled, saving power when the master devi ce goes int o

sleep or standby mode

Load Capacity—The load is indicated by the number of sect ions illumi nated, one to five. Each bar represents

20% of the load.

Battery Charge—T he battery charge le vel is indicated by the number of sections illuminated. When all fi ve

bloc ks are il luminat ed, the Back -UPS is at full ch arge. When one bl ock is fill ed, the Back -UPS is near the end of

its battery capacity, the indicator will fl ash and the Back-UPS will beep continu ously.

Overload—The power demand from the lo ad has exceeded the cap acity of the Back-UPS.

Event—The event counte r shows the number of events that occurred that caused the Back -UPS to switch to

on-batt e ry op erati o n.

Automatic Volt age Regulation—The Back-UPS can compensate for high or low input voltage.

When ill um inate d, th e Back-UPS is compen satin g for low inp ut vol tage.

When i lluminat ed, the Back-UPS is compensati ng for high input voltage.

Input voltage.

Output voltage.

System Fault s—Th e system has a fault. The fault num ber wil l i lluminate on the display interf ace. See “Syst em

Faults” on page 5.

Mute—If the l ine through the speaker icon is illum inated, the audible alarm has been turned off.

Replace Battery—The batter y is not connected or is nearing the end of its useful life. Replace the battery.

On Battery—The Back-UPS is supplyin g batt ery backup power to the connected equipment, it will beep four

tim es every 30 seconds.

bu044a

bu002a

Back-UPS Pro 1200 & 1500 230 V Installation and Operation 5

Warnings and System Faults

Au dible Wa rn ings

Wa rning Icons

System Faults

The Back-UP S will display these fault messages. For faults F01 and F 02, c ontact APC Technical S upport.

Fo ur Beeps E v ery 30 Seconds Back-UPS is running on battery. You should consider saving any work in progress.

Contin uous Beep ing Low batt ery condi tion and batter y run-t ime is ver y low. Promptl y save any wor k in progr ess, exi t

all ope n applications , and shut down the operating system.

Contin uous tone Battery Backup outputs are overloa ded.

Chi rp s f o r 1 Mi n ut e ev er y 5 hours Battery fail s the automatic diagnostic tes t and should be replaced.

If these ic o ns are

illumina ted... T his may be the problem.

The Back-UPS is operating on util it y power, but is overl oaded. Disconnect one of the items

connected to the Back-UPS. If the Overload icon stops fl ashing, the Back-UPS is no longer

overloaded and will conti nue to operat e normally.

The Back-UPS is operating on battery power, but is overl oaded. Disconnect one of the items

connected to the Back-UPS. If the Overload icon stops fl ashing, the Back-UPS is no longer

overloaded and will conti nue to operat e normally.

The Back-UPS i s operati ng on uti lity power, but the batt ery is not funct ioni ng properly. Cont act APC

Customer Service to order a repl acem ent battery. See “Replacem ent Battery” on page 8.

The Back-UPS is operating on battery power and the battery power is gett ing low. Shut down all

connected equipment to avoid losing an unsaved dat a. When possible, connect the Back-UPS to

utility power to recharge the batter.

F01 On- Battery Overload Turn t he Back-U PS off. Disconnect non-essential

equipment from the Battery Backup outlets and the t urn

Back-UPS on.

F02 On- Battery Output Short Turn the Back-U PS off. Disconnect non-essential

equipment from the Battery Backup outlets and the t urn

Back-UPS on.

F03 On- Battery Xcap Overload

Faults F03-F09 cannot be corrected by the user, contact

APC Technical Support for assistance.

F04 Clamp Sho r t

F05 Charge Fault

F06 Relay Welding

F07 Temperature

F08 Fan Fault

F09 I nternal Fault

Back-UPS Pro 1200 & 1500 230 V Installation and Operation6

Function Button Quick-Reference

Function Button Timing

(seconds) UPS

Status Description

Power

Power On 0.2 Off Press POWER to start receiving input utility power. If A/C input

power is not available, t he Back-UPS will run on battery power.

Power Off 2On

The Back-UPS is not receiving input ut il ity power, but i s providing

surge protec ti on.

Display

Stat us Inquiry 0.2 On Verify the statu s or conditi on of th e Back-UPS. The LCD will

illuminate for 60 seconds.

Full-Time/Power-

Saving mode 2On

The LCD will illumina te and the Back-UPS will beep to co nfi rm the

Full-Time mode. The LCD will darken and the Back-UPS will beep

to conf ir m the Power-Saving mode. Whi le in Power-Saving Mode,

the LCD will i lluminat e if a but ton is pressed, then dark ens afte r 60

seconds of no activity.

Mute

Event Specific 0.2 On Disabl e any audible alarms caused by an event.

General Status Enable/

Disable 2On

Enable or disable the audible ala rms. The Mu te icon will illumina te

and the Back-UPS will beep one time. The Mute function will not

activate unless the Back-UPS is operating on battery power.

Sensitivity 6Off

The Load Capacity icon will b lin k , ind ic a tin g th at the B ack -U P S is

in programming mode. Use the POWER button to scroll thr ough

Low, Medium, and High, stop at selected sensitivity. The Back-

UPS will beep to conf irm selectio n. See Conf iguration for details.

Master/Controll ed

outlet Enable/ D isable 2On

The leaf icon will darken indicat ing that the Master Outl et feature is

disabl ed or illuminate to indicate the Master Outlet feature is

enabled. The Back-UPS will beep once.

Master/Enable

Threshold Calibr ation 6On

While cal ibrat ing the thr eshold setting, the device connect ed to the

Master Outlet should be tu rned of f or placed in Standby or Sle ep

mode. Upon completion, Power-Saving icon will flash 3 and beep

3 times.

Self -Test ( manual) 6On

The Back- UPS will perf orm a tes t of t he int ernal batte ry. Note: Thi s

will happen automatically when the Back-UPS is tur ned O N.

Event Reset 0.2 On When the Event screen is visi ble, press and hold DISPLAY, th e n

press POWER, to clear the utility fai lure event counter.

Fault Reset 2Fault

After a faul t has been iden ti fied, press POWER to remove the

visual indication and return t o standby status.

Back-UPS Pro 1200 & 1500 230 V Installation and Operation 7

Troubleshooting

Pro b lem Po ssible Cause Corrective Ac tion

Back-UPS will not switch on. The Ba ck-UPS is not connected to utility

power. Ensure that the Back-UPS is secur ely connected

to an A C outlet.

The circuit breaker has be en tripped. Disc onnect no n-essential equipment from the

Back- UPS. Reset the ci rcuit break er . Re-connect

equ i pmen t on e it em at a tim e . If th e ci r cu i t

breaker is tripped again, disconnect the device

tha t cau s ed th e trip .

The internal battery is not connected. Connect the battery.

The ut ility input voltage is out of range. Adj us t the transf er voltage and sens itivity range.

The Back - UPS d o es not

provide power during a utility

power outage.

En su r e th at es s e n t ia l equ ip men t is not

plugged into a SURGE ONLY outlet. Disc onnect equipment from the SURGE ONLY

outlet and re-connect to a Bat tery Backup outlet.

The Back-UPS is operating on

battery power, while connected

to utility power.

The pl ug has partially pulled o ut of the wall

outlet, the wall outlet is no longer receiving

utility powe r, or the ci rcuit breake r has been

tripped.

En su r e that th e pl ug is f u ll y in s er te d in to th e

wa ll outlet. Ensure that the wall outle t is

receiving utility power by checking it with

another device.

The Back-UPS is performing an automatic

self test. No ac tion is necessary.

The ut ility input voltage is out of range, the

frequency is out of range , or the waveform

is di st orted.

Adjust the transf er voltage and sens itivity range.

The Back - UPS d o es not

provide the expected amount of

backup time.

Battery Backup outlets may be fully or

improperly loaded . Disconnect non-essential equipment from the

Battery Backup outlets and connect the

equipment to SURGE ONLY outlets.

The batte ry was recently disc har ged du e to a

power outage and has not fully recha rged. Charge the battery cartridge for 16 hours.

The battery has rea ched the end of its useful

life. Replace the battery.

The REPLACE BATTERY

indicator is illuminated. The battery has rea ched the end of its useful

life. Replace the battery.

The OVERLOAD indicator is

illuminated. The equipm ent connected to the Back-UPS

is draw i n g m o re p o w er th an th e B ack- UP S

can provide.

Disconnect non-essential equipment from the

Battery Backup outlets and connect the

equipment to SURGE ONLY outlets.

The SYSTEM FAULT i nd icator is

illuminated, all the front panel

indicators are flashing.

There is an internal fault. De termine wh ich internal fault mess age is

displayed by matchi ng the number displayed on

the LC D with the corresponding Fault Mes s age

(se e Syst em Faults) and contact APC Technical

Support.

Power is not supplied to some

outlets. Power to the Controlled outlets has

intentionally been turned off. Con f ir m that the correct p er ipherals are

connected to Cont rolled ou tlets. If this feature is

not desired, disable the Power-Saving Master

and Controlled outlets.

Th e C on t roll ed ou tl et s are not

su pp lying p o w er, even though

the M aster devi ce is not in slee p

mode.

The Mast er Outlet thresh old m ay be

incorrectly set. Adjust the threshold when the Mast er outlet

signals the Cont rolled outlets to shut down.

Cust omer support and warranty information is availabl e at the APC Web site, www.apc.com.

Power Conversio n Corporati o n, or their affiliate d com panies. 990-3889A

3/2010

Specifications

Warranty

The standard warranty is three (3) ye ars fro m t he date of purc hase, va lid in Eur opean Com munity. For all other regions, the standard warranty

is two (2) years fro m the date of pur chase. APC’s standard pro cedure is to replace the orig inal unit with a factory r econditi oned unit.

Custom ers who mu st hav e the original unit b ack due to the assignment of asset ta gs and set depreciati on schedul es must declar e such a need at

first contact with an APC Technic al Support represent ative. APC will ship the replaceme nt unit once the defective unit has be en re ce ive d by

the repair d epartment, o r cross-ship upon the receipt of a v alid credit card num ber. The customer pays for shipping the unit to APC. APC pays

ground freight transportation costs to sh ip the repl acement unit to the customer.

APC Worldwide Cu stom er Suppor t

Model BR1200GI BR1500GI

VA 1200 VA 1500 VA

Maximum Load 720 W 865 W

Nominal Input Voltage 230 V

Onl ine Input Voltage Range 176 - 294 V

Automa tic Voltage Regulation (188-216) +11.2%

(252-282) -11.2%

Frequency Range 50/60 Hz ± 1 Hz

On-battery Waveshape Step-approximated sine-wave

Typical Recharge Ti me 8 hour s

Transfer Time 10 ms, maximum

Oper ating Temperature 0 to 40C (32 to 104F)

S torage Te m peratur e -15 to 45C (23 to 113F)

Unit Dim ensions 30.1 × 11.2 × 38.2 cm (11. 9 × 4.4 × 15.0 in)

Uni t Weig ht 12 .8 kg (28.2 lbs) 13.4 kg (29.5 lbs)

Interface Serial, USB

On -B a tt e ry Ru nt im e Go to : w w w. ap c .c om

EMI Classif ic ation CE, C-Tick, KETI

Approvals CE, TUV-GS, GOST, A-Tick, KETI, TI SI

Internet http://www.apc.com

Worldwide +1 888 272-3858

Replacement Battery

The battery cartridge typically lasts 3 to 6 years, a shorter

period if s ubjected to frequ ent outa ges or elevated

temperatures. Battery replacement part for Back-UPS Pro 1200

and 1500 is APCRBC124. Please recycle spent battery

cartridges.

Service

If the Bac k-UPS a rrived damaged, notify the ca rrier.

If the Back-UP S requires service, do not return it to the dealer.

1. Consult the Troubleshooting secti on to eliminate com mon

problems.

2. If the problem persists, go to http://www.apc.com/support/ .

3. If the problem still persists, contact APC Technical Support.

Have the Back-UPS mod el number, serial number and date of

pu rchase av ailable. Be prepared to troubl eshoot the problem

with an APC Technical Support representa tive.

I f this is not successful, APC will issue a Ret urn Merchandise

Authorization (RMA) number an d a shipping address.

Table of Contents

APC Back-UPS Pro User Manual

Related Manuals