KVM Over IP Matrix System
Chapter 1 Introduction
Chapter 2 Hardware Setup
Chapter 3 OSD Operation
Chapter 4 Software Installation
Chapter 5 Browser / Telnet Operation
Chapter 6 Dashboard
- Overview
Chapter 7 Device Management
Chapter 8 User Management
Chapter 9 System
- Overview
Chapter 10 Logs
- Overview
- System Log
  - Filter
Chapter 11 Maintenance
Chapter 12 Firmware Upgrade Utility
Chapter 13 CLI Commands
- Serial Control Protocol Commands
Appendix
Index

ATEN CCKM User Manual

Displayed below is the user manual for CCKM by ATEN which is a product in the System Management Software category. This manual has pages.

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KVM Over IP Matrix System

KE6900 / KE6900ST / KE6940 / KE8950 / KE8952 /

CCKM KE Management Software

User Manual

www.aten.com

KVM Over IP Matrix System User Manual

EMC Information

FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE

STATEMENT: This equipment has been tested and found to comply with the

limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These

limits are designed to provide reasonable protection against harmful

interference when the equipment is operated in a commercial environment.

This equipment generates, uses, and can radiate radio frequency energy and, if

not installe d and used in accordance with the instruction manual, may cause

harmful interference to radio communications. Operation of this equipment in

a residential area is likely to cause harmful interference in which case the user

will be required to correct the interference at his own expense.

The device complies with Part 15 of the FCC Rules. Operation is subject to the

following two conditions: (1) this device may not cause harmful interference,

and (2) this device must accept any interference received, including

interference that may cause undesired operation.

FCC Caution: Any changes or modifications not expressly approved by the

party responsible for compliance could void the user's authority to operate this

equipment.

Warning: Operation of this equipment in a residential environment could

cause radio interference.

Suggestion: Shielded twist ed pair (STP) cables must be used with the unit to

ensure compliance with FCC & CE standards.

KCC Statement

이 기기는 업무용 (A 급 ) 전자파 적합기기로서 판매자 또는 사용자는 이

점을

주의하시기 바라며 , 가정외의 지역에서 사용하는 것을 목적으로 합니

다.

RoHS

This product is RoHS complian t.

KVM Over IP Matrix System User Manual

iii

User Information

Online Registration

Be sure to register your product at our online support center:

Telephone Support

For telephone support, call this number:

User Notice

All information, documentation, and specifications contained in this manual

are subject to change without prior notification by the manufacturer. The

manufacturer makes no representations or warranties, either expressed or

implied, with respect to the contents hereof and specifically disclaims any

warranties as to merchantability or fitness for any particular purpose. Any of

the manufacturer's software described in this manual is sold or licensed as is.

Should the programs prove defective following their purchase, the buyer (and

not the manufacturer, its distributor, or its dealer), assumes the entire cost of all

necessary servicing, repair and any incidental or consequential damages

resulting from any defect in the software.

The manufacturer of this system is not responsible for any radio and/or TV

interference caused by unauthorized modi fications to this device. It is th e

responsibility of the user to correct such interference.

The manufacturer is not responsible for any damage incurred in the operation

of this system if the correct operational voltage settin g was not selected prior

to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS

CORRECT BEFORE USE.

International http://eservice.aten.com

International 886-2-8692-6959

China 86-400-810-0-810

Japan 81-3-5615-5811

Korea 82-2-467-6789

North America 1-888-999-ATEN ext 4988

United Kingdom 44-8-4481-58923

KVM Over IP Matrix System User Manual

Package Contents

KE6900 / KE6940

The KE6900 / KE6940 package consists of:

1 KE6900T / KE6940T KVM Over IP Transmitter

1 KE6900R / KE6940R KVM Over IP Receiver

1 USB DVI-D KVM Cable (KE6900T/KE6940T only)

1 DVI-D Cable 1.8 m (KE6940T only)

1 Foot Pad Set

2 Power Adapters

1 Mounting Kit

1 User Instruction s*

KE6900ST

The KE6900ST package consists of:

1 KE6900ST Slim KVM Over IP Transmitter

1 USB DVI-D KVM Cable

1 Foot Pad Set

1 Power Adapter

1 Mounting Kit

1 User Instruction s*

KE8950 / KE8952

The KE8950 / KE8952 package consists of:

1 KE8950T / KE8952T KVM Over IP Transmitter

1 KE8950R / KE8952R KVM Over IP Receiver

1 USB HDMI KVM Cable

1 Foot Pad Set

2 Power Adapters (KE8950 T/KE8950R only)

KVM Over IP Matrix System User Manual

1 Mounting Kit (KE8950T or KE8952T)

2 HDMI Lockpro

1 User Instructions*

*Features may have been added to the KE69 00 / KE6900ST / KE6940 /

KE8950 / KE8952 since this manual was published. Please visit our website

to download the most up-to-date version.

Check to make sure that all of the components are p resent and in good order. If anything

is missing, or was damaged in shipping, contact your dealer. Read this manual

thoroughly and follow the installation and operation procedures carefully to prevent any

damage to the KE6900 / KE6900ST / KE6940 / KE8950 / KE8952 or to any other

devices on the installation.

Manual Date: 2018-05-31

other brand names and trademarks are the registered property of their respective owners.

KVM Over IP Matrix System User Manual

Contents

EMC Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv

KE6900 / KE6940 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv

KE6900ST. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv

KE8950 / KE8952 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv

About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiv

Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiv

Chapter 1.

Introduction

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

KE6900T (Transmitter) Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

KE6900T (Transmitter) Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

KE6900R (Receiver) Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

KE6900R (Receiver) Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

KE6940T (Transmitter) Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

KE6940T (Transmitter) Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

KE6940R (Receiver) Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

KE6940R (Receiver) Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

KE6900ST (Transmitter) Front, Rear and Top View. . . . . . . . . . . . . . 16

KE8950T / KE8952T (Transmitter) Front View . . . . . . . . . . . . . . . . . . 18

KE8950T / KE8952T (Transmitter) Rear View . . . . . . . . . . . . . . . . . . 19

KE8950R / KE8952R (Receiver) Front View. . . . . . . . . . . . . . . . . . . . 21

KE8950R / KE8952R (Receiver) Rear View. . . . . . . . . . . . . . . . . . . . 22

Chapter 2.

Hardware Setup

Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

KE6900T/KE6940T. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

KE6900ST. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Wall Mounting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

KVM Over IP Matrix System User Manual

vii

KE6900T/KE6940T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

KE6900ST. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

KE6900 Point-to-Point Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

KE6900 Point-to-Point Installation 1 of 2. . . . . . . . . . . . . . . . . . . . . . .29

KE6900 Point-to-Point Installation 2 of 2. . . . . . . . . . . . . . . . . . . .30

KE8900 Point-to-Point Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

KE8900 Point-to-Point Installation 1 of 2. . . . . . . . . . . . . . . . . . . . . . .32

KE8900 Point-to-Point Installation 2 of 2. . . . . . . . . . . . . . . . . . . .33

KE6900ST Point-to-Point Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Setting up a LAN Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

KE6900 LAN Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

KE6900 Network Installation Diagram 1 of 2 . . . . . . . . . . . . . . . . . . . .38

KE6900 Network Installation Diagram 2 of 2. . . . . . . . . . . . . . . . .39

KE8950 LAN Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

KE8950 Network Installation Diagram 1 of 2 . . . . . . . . . . . . . . . . . . . .42

KE8950 Network Installation Diagram 2 of 2. . . . . . . . . . . . . . . . .43

Network Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Exit OSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Default IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

KE I/O Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Chapter 3.

OSD Operation

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

LED Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Invoking the OSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Microphone Hotkey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Touch Screen Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

OSD Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

User Station Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Transmitter Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

User Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Connecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Connections Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

List Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Array Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Profile / Video Wall Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Push Content. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Pull Content. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

KVM Over IP Matrix System User Manual

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Chapter 4.

Software Installation

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Download - Trial Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

KE Management Software Install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Upgrading Trial Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Chapter 5.

Browser / Telnet Operation

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Logging In. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

The Matrix Manager Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Web Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Tree View Considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

The Tab Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Telnet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Configuration Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Main Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

1. Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

2. Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

3. System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Chapter 6.

Dashboard

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Active Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Active Sessions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Online User Stations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Online Transmitters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Latest Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Chapter 7.

Device Management

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

User Stations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Adding a User Station. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Configuring a User Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Deleting a User Station. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

User Station Video Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Hardware Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Adding a User Station Video Group . . . . . . . . . . . . . . . . . . . . . . . . . 101

Transmitters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Adding a Transmitter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Configuring a Transmitter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Deleting a Transmitter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

KVM Over IP Matrix System User Manual

Channel Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

Channels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111

Adding a Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

Channel Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

Adding a Channel Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

Adding a Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

Video Wall. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121

Video Wall Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122

Adding a Video Wall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

Chapter 8.

User Management

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127

Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128

Adding Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128

Modifying User Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

Deleting User Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131

Creating Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131

Modifying Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

Deleting Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

Users and Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133

Assigning Users to a Group From the User’s Notebook . . . . . . . . . .133

Removing Users From a Group From the User’s Notebook . . . . . . .134

Assigning Users to a Group From the Group’s Notebook. . . . . . . . .135

Removing Users From a Group From the Group’s Notebook . . . . . .136

Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137

Assigning Device Permi s sions From the User’s Notebook . . . . . . . .137

Assigning Device Permissions From the Groups’ Notebook. . . . . . .139

Profiles/Video Walls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140

Assigning Profile/Video Wall Permission s From the User’s Notebook . .

140

Chapter 9.

System

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142

Global Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143

ANMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147

Event Destination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147

Authentication & Authorization. . . . . . . . . . . . . . . . . . . . . . . . . . .149

Redundancy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152

Chapter 10.

Logs

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156

KVM Over IP Matrix System User Manual

System Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Chapter 11.

Maintenance

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Backup / Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Private Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Certificate Signing Request. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Chapter 12.

Firmware Upgrade Utility

Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Starting the Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Upgrade Succeeded. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Chapter 13.

CLI Commands

Serial Control Protocol Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Configuring the Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Device/Profile Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Switch Port Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Mute Command. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Profile Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

EDID Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

Reset Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

RS-232 Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

OSD Command. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

List Command. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

Read Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Set Command. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

Appendix

Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209

Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

North America. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

KVM Over IP Matrix System User Manual

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .211

KE6900T / KE6940T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .211

KE6900R / KE6940R. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .213

KE6900ST. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .214

KE8950T / KE8952T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .215

KE8950R / KE8952R. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .216

Optional Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .217

Dual Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .217

Single Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .220

IP Installer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .222

Trusted Certificates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .223

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .223

Self-Signed Private Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .224

Examples. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .224

Importing the Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .224

RS-232 Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .225

Transmitter Front RS-232 Port . . . . . . . . . . . . . . . . . . . . . . . . . .225

Multicast IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .226

KE Multicast Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .226

Multicast IP Formula . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .226

If X is between 0 ~ 127 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .226

If X is between 128 ~ 192 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .227

If X is 192 or higher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .227

Keys to Network Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .228

Build a Network Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .228

Other Factors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .228

Choose a High Performance Switch . . . . . . . . . . . . . . . . . . . . . . . . .230

Layer 2 or Layer 3 Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . .230

Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .230

Number of ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .230

Stackable verse Standalone . . . . . . . . . . . . . . . . . . . . . . . . . . . .230

What Stackable Switches Can do:. . . . . . . . . . . . . . . . . . . . . . . .231

Switch Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .231

Configuring Switches and KE Devices . . . . . . . . . . . . . . . . . . . . . . .232

KE transmitter Settings:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .232

Limited Hardware Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .233

What is covered by the Limited Hardware Warranty. . . . . . . . . . . . .233

KVM Over IP Matrix System User Manual

xii

About This Manual

This User Manual is provided to help you get the most from your KVM Over

IP Matrix System. It covers all aspects of installation, configuration and

operation. An overview of th e information found in the manual is provided

below.

Chapter 1, Introduction, introduces you to the KVM Over IP Matrix

System. Its purpose, features and benefits are presented, and its front and back

panel components are described.

Chapter 2, Hardware Setup, provides step-by-step instructions for setting

up your installation, and explains some basic operation procedures.

Chapter 3, OSD Operation, explains the fundamental concepts involved in

operating the KE6900 / KE6900ST / KE6940 / KE8950 / KE8952, and

provides a complete description of the On Screen Displays (OSDs) and how to

work with th em .

Chapter 4, Software Installation, explains the administrative procedures

that are required to download and install the Matrix Manager software.

Chapter 5, Browser / Telnet Operation, explains how to log in to the

Matrix Manager with a web browser, and describes the features, functions, and

how to work with the browser's interface.

Chapter 6, Dashboard, explains how to use the Matrix Manager’s

Dashboard tab to view connection , sessi on, and device even ts.

Chapter 7, Device Management, explains how to add, configure, and

organize the Transmitter and Receiver devices that will be managed over the

network, as well as how to create Channels and Profiles for matrix connections.

Chapter 8, User Management, describes how to add, modify and delete

user accounts; create user groups and assign users to them; specify access

rights for users and groups; and specify user authentication.

Chapter 9, System, explains the Matrix Manager’s global settings, and

ANMS settings for LDAP/AD, RADIUS, and TACACS+ authentication and

authorization.

Chapter 10, Logs, explains how to access, filter, and search the various logs

that are kept by the Matrix Manager.

Chapter 11, Maintenance, explains how to use the Matrix Manager's

Maintenance tab to backup, restore, upgrade firmware, install certificates, and

set user preferences.

KVM Over IP Matrix System User Manual

xiii

Chapter 12, Firmware Upgrade Utility, explains how to download and

use the Firmware Upgrade Utility to in st all new firmware on the devices.

Chapter 13, CLI Commands, provides a complete list of the serial

protocol and TCP/IP commands used when utilizing the RS-232 Serial Port or

a network connection to configure the KE devices.

An Appendix, at the end of the manual provides technical and

troubleshooting in formation.

KVM Over IP Matrix System User Manual

xiv

Conventions

This manual uses the following conven tions:

Product Information

For information about all ATEN products and how they can help you connect

without limits, vi si t ATEN on the Web or contact an ATEN Authorized

Reseller. Visit ATEN on the Web for a li st of locations and telephone numbers:

Monospaced Indicates text that you should key in.

 Indicates keys you should press. For example, [Enter] means

to press the Enter key . If keys need to be chorded, they appear

together in the same bracket with a plus sign between them:

[Ctrl+Alt].

 Numbered lists represent procedures with sequential steps.

Bullet lists provide information, but do not involve sequential

steps.

Indicates selecting the option (on a menu or dialog box, for

example), that comes next. For example, Start  Run means

to open the Start menu, and then select Run.

Indicates critical information.

International http://www.aten.com

North America http://www .aten-usa.com

Chapter 1

Introduction

Overview

The KVM Over IP Matrix System is a solution that combines KE Series

Extenders (KE6900, KE6940, KE6900ST, KE8950, KE8952) with the KE

Management Software (CCKM) to extend, control and monitor access to

computers, across a network, in a multitude of ways. The system lets you setup

a matrix of remote KVM consoles that access computers across a network, with

the flexibility to control and configu re each connection.

The KE Extenders consist of transmitters that connects to the computer and

receivers that provide console access from a separate location. The computer

is accessed from the remote console via a standard TCP/IP network or direct

Ethernet cable connection. This is perfect for any installation where you need

to place the console where it is convenient , but you want the computer to reside

in a secure location - away from the keyboard , m ouse and display.

The KE6900 is a single view extender that supports one DVI display at each

end. The KE6940 is a dual view extender that supports two DVI displays at

each end, allowing the video output to display across two monitors.

The KE8950 and KE8952 are single view 4K HDMI extenders that support

HDCP 1.4 and HDMI 1.4a. The KE8900 Series connect unit-to-unit or over a

TCP/IP network via a Gigabit Ethernet or SFP port. Both models support Fiber

Channel over Ethernet via SFP fiber modules* which connect to a network

switch at speeds up to 1 Gbps. Additionally, the KE8952’s Gigabit LAN port

supports Power over Ethernet (PoE) which provides a network connection and

powers the unit from a network switch over Cat 5e cable.

The KE Extenders have a local On Screen Display (OSD) on the receiver end

to configure both units - for easy setup and operation. Both the transmitter and

receiver have RS-232 ports to connect to a serial terminal for configuration or

serial devices such as touchscreens and barcode scanners.

As KVM over IP Matrix Extenders they can make console-to-computer

connections in several ways: one-to-one (Extender mode), one-to-man y

(Splitter mode), many-to-one (Switch mode), or many-to-many (Matrix mode).

The KE Management Software (CCKM) allows you to define matrix

connections and manage KE Extenders with features such as auto-detection of

KE Extenders, username/password authent icati on, switching and sharing of

KVM Over IP Matrix System User Manual

connections, scheduling, permissions and more. Whether you're extending

computer access for Monitoring, Broadcasting, Editing or Workstation setup,

the KVM Over IP Matrix System gives you the flexibility and control to

manage one or hundreds of extended connections.

Note: The SFP module is sold separately. You can choose the 2A-136G, a

multi-mode SFP module that provides 1 GbE connectivity up to 550 meters; or

the 2A-137G, a single-mode SFP module that provides 1 GbE connectivity up

to 10 kilometers. Visit ATEN's website or contact your ATEN dealer for more

information.

Chapter 1. Introduction

Features

Remote KVM console access of computers over LAN or Ethernet cable

connection

Dual console operation – control your system from both th e Transmitter

and Receiver by USB keyboard, monitor, and mouse

RS-232 serial ports allows you to connect to a serial terminal for

configuration, and serial devices such as touchscreens and barcode

scanners1

Superior video quality – up to 1920 x 1200 @ 60 Hz with 24-bit color

depth (KE6900 series); up to 3840 x 21 60 @ 30 Hz (4:4:4) with 24-bit

color depth (KE8900 series)

Supports standard VGA resolutions from 640 x 480 to 1920 x 1200 @ 60

Hz (KE6900 series); and HDMI resolutions from 640 x 480 to 3840 x

2160 @ 30 Hz (KE8950 series)

OSD (On Screen Display) on the Receiver configures both units

Supports KE Management Web GUI administration2

KE Management Lite provides web GUI support for smaller installations3

Supports Power over Ethernet (PoE) functionality – compliant with IEEE

802.3at and 802.3af standards (KE8952 only)

Gigabit Ethernet port

Remote login security

DVI digital and analog monitor support

Built-in ESD protection and surge protection

Supports 2 channel analog (KE6900 series) and 7.1 channel surround

sound (KE8950 series) stereo speakers and microphone

Auto-MDIX - automatically detects cable type

Supports widescreen formats

Supports High-Quality Vi deo stream ing

Virtual Media Support

Hot pluggable

Rack Mountable

Upgradeable firmware

Note: 1. RS-232 serial ports support Tx/Rx/CTS/RTS/DTR/DSR signals only.

KVM Over IP Matrix System User Manual

2. The KE Management web GUI can be updated from the CCKM page

on our website: www.aten.com. To obtain a license for the full

version of the software please contact your ATEN dealer.

3. The KE Management Lite is a web GUI that supports up to 8 KE

devices and can be downloaded for free after registering your product

on the ATEN eService website (http://eservice.aten.com).

Chapter 1. Introduction

Requirements

Console

(KE6900) One DVI comp atible monitor capable of the highest possible

resolution

(KE6940) Two DVI com patible monitors capable of the highest possible

resolution

(KE8950/KE8952) One HDMI compatible monitor capable of the highest

possible resolution

A USB mouse

A USB keyboard

Microphone and speakers

Computers

The following equipment must be installed on each computer that is to be

connected to the system:

(KE6900) One DVI port

(KE6940) Two DV I ports

(KE8950/KE8952) One HDMI port

USB Type A port

Audio ports

Cables

For optimal signal integrity and to simplify the setup, we strongly

recommend that you only use the high quality custom USB KVM Cable

that is provided with this package.

Software

The minimum hardwar e and software requirements for the computer running

the KE Management software are:

Processor: Intel or AMD processor 1 GHz or above

RAM: 2GB or above

HDD: 16GB or above

Web browser

Java Runtime Environment (JRE) 6 wit h upd ate 11 or higher

KVM Over IP Matrix System User Manual

Operating System Requirements:

Windows 2000, XP, Vista, 2003, 2008, 7 and 8.1

Linux (Ubuntu, CentOS, Fedora, SUSE)

Chapter 1. Introduction

Operating Systems

The KE Series supports the followin g operating systems which can display

standard HDMI/DVI/VGA signals:

OS Version

Windows 2000 and higher

Linux RedHat 6.0 and higher

SUSE 8.2 and higher

Mandriva (Mandrake) 9.0 and higher

UNIX AIX 4.3 and higher

FreeBSD 3.51 and higher

Sun Solaris 8 and higher

Novell Netware 5.0 and higher

Mac OS 9 and higher

KVM Over IP Matrix System User Manual

Components

KE6900T (Transmitter) Front View

No. Component Description

1 KVM Ports The USB KVM cable supplied with the package that

links the Transmitter to the computer plugs into these

ports.

2 RS-232 Port This RS-232 serial port is for connecting to the

computer for serial control.

3 Remote / Local LED Lights Green to indicate which side of the installation

(Local or Remote) currently has KVM control of the

computer.

4 LAN LED This LED indicates the network status.

Lights when connected to the LAN and blinks when

the Ethernet connection is active:

Orange: 10 Mbps

Orange + Green: 100 Mbps

Green: 1000 Mbps

Off when not connected to the LAN.

5 Power LED Lights blue to indicate the unit is turned on.

6 Audio Ports These mini stereo ports are for the speakers (green)

and microphone (pink).

Chapter 1. Introduction

KE6900T (Transmitter) Rear View

No. Component Description

1 Power Jack The cable from the DC Power adapter connects here.

2 Function Switch Use this slide switch to set the unit’s mode to:

Auto: Shared (simultaneous) KVM control of the

computer at the Transmitter and Receiver console.

RS-232 Config: The device is ready to be

configured via serial commands through the RS-232

port.

Local: Only the local Transmitter has KVM control

of the computer. The Receiver’s KVM access to the

computer is locked.

3 Reset This switch must be pushed with a thin object, such as

the end of a paper clip.

Press and release to reboot the device.

Power off, hold reset then power on the device

while pressing reset to recover from a firmware

upgrade failure.

Press and hold it in for more then three seconds

resets the unit back to its factory default

settings.

4 RS-232 Port This RS-232 serial port is for connecting to a serial

terminal.

5 Audio Ports These mini stereo ports are for the speakers (green)

and microphone (pink).

6 Console Ports The unit’s USB keyboard and USB mouse plug into

these ports.

7 LAN Port The cable that connects the unit to the LAN plugs in

here.

8 DVI-I Output The cable from the local DVI monitor plugs in here.

678

KVM Over IP Matrix System User Manual

KE6900R (Receiver) Front View

No. Component Description

1 Power LED Lights blue to indicate the unit is turned on.

2 LAN LED This LED indicates the network status.

Lights when connected to the LAN and blinks when

the Ethernet connection is active:

Orange: 10 Mbps

Orange + Green: 100 Mbps

Green: 1000 Mbps

Off when not connected to the LAN.

3 Local LED Lights green to Indicate the Transmitter has KVM

access of the computer.

4 Remote LED Lights green to Indicate the Receiver has KVM access

of the computer.

5 Graphics Pushbutton Sets the displays image quality to the highest possible

grade so that images are optimized. This toggle button

turns off the Video Pushbutton option.

Graphics mode is selected b y default.

6 OSD Pushbutton Use this pushbutton to open the OSD menu.

7 Video Pushbutton Sets the displays image quality to a grade that is

optimized for video playback. This toggle button turns

off the Graphics Pushbutton option.

8 USB Port Use this port for virtual media or a USB peripheral

device.

Note: When using a USB disk plugged into this port,

see USB Mode, page 97.

143

Graphics OSD Video

POWER LAN LOCAL REMOTE

5678

Chapter 1. Introduction

KE6900R (Receiver) Rear View

No. Component Description

1 Power Jack The cable from the DC Power adapter connects here.

2 Function Switch Use this slide switch to set the unit’s mode:

Extension: Sets the device to use the normal TX to RX

extension mode.

RS-232 Config: The device is ready to be configured via

serial commands through the RS-232 port.

3 Reset This switch must be pushed with a thin object, such as the

end of a paper clip.

Press and release to reboot the device.

Power off, hold reset then power on the device while

pressing reset to recover from a firmware upgrade

failure.

Press and hold it in for more then three seconds

resets the unit back to its factory default settings.

4 RS-232 Port This RS-232 serial port is for connecting to a serial terminal.

5 Audio Ports These mini stereo ports are for the local speakers (green)

and microphone (pink).

6 USB Port Use this port for virtual media or a USB peripheral device.

Note: When using a USB disk plugged into this port, see

USB Mode, page 97.

7 Console Ports The unit’s USB keyboard and USB mouse plug into these

ports. When using a keyboard or mouse with special

functions, see USB Mode, page 97

8 LAN Port The cable that connects the unit to the LAN plugs in here.

9 DVI-I Output The cable from the local DVI monitor plugs in here.

124

789

KVM Over IP Matrix System User Manual

KE6940T (Transmitter) Front View

No. Component Description

1 KVM Ports The USB KVM cable supplied with the package that

links the Transmitter to the computer plugs into these

ports.

2 RS-232 Port This RS-232 serial port is for connecting to the

computer for serial control.

3 Remote / Local LED Lights green to indicate which side of the installat ion

(Local or Remote) has KVM control of the computer.

4 LAN LED This LED indicates the network status.

Lights when connected to the LAN and blinks when

the Ethernet connection is active:

Orange: 10 Mbps

Orange + Green: 100 Mbps

Green: 1000 Mbps

Off when not connected to the LAN.

5 Power LED Lights blue to indicate the unit is turned on.

6 Audio Ports These mini stereo ports are for the speakers (green)

and microphone (pink).

4 5

Chapter 1. Introduction

KE6940T (Transmitter) Rear View

No. Component Description

1 Power Jack The cable from the DC Power adapter connects here.

2 Function Switch Use this slide switch to set the unit’s mode to:

Auto: Shared (simultaneous) KVM control of the

computer at the Transmitter and Receiver console.

RS-232 Config: The device is ready to be

configured via serial commands through the RS-232

port.

Local: Only the local Transmitter has KVM control

of the computer. The Receiver’s KVM access to the

computer is locked.

3 Reset This switch must be pushed with a thin object, such as

the end of a paper clip.

Press and release to reboot the device.

Power off, hold reset then power on the device

while pressing reset to recover from a firmware

upgrade failure.

Press and hold it in for more then three seconds

resets the unit back to its factory default

settings.

4 RS-232 Port This RS-232 serial port is for connecting to a serial

terminal.

5 Audio Ports These mini stereo ports are for the local speakers

(green) and microphone (pink).

6 Console Ports The unit’s USB keyboard and USB mouse plug into

these ports.

7 LAN Port The cable that connects the unit to the LAN plugs in

here.

8 DVI-I Output The cable from the local DVI monitor plugs in here.

124

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KVM Over IP Matrix System User Manual

KE6940R (Receiver) Front View

No. Component Description

1 Power LED Lights blue to indicate the unit is turned on.

2 LAN LED This LED indicates the network status.

Lights when connected to the LAN and blinks when

the Ethernet connection is active:

Orange: 10 Mbps

Orange + Green: 100 Mbps

Green: 1000 Mbps

Off when not connected to the LAN.

3 Local LED Lights green to Indicate the Transmitter has KVM

access of the computer.

4 Remote LED Lights green to Indicate the Receiver has KVM access

of the computer.

5 Graphics Pushbutton Sets the displays image quality to the highest possible

grade so that images are optimized. This toggle button

turns off the Video Pushbutton option.

Graphics mode is selected b y default.

6 OSD Pushbutton Use this pushbutton to open the OSD menu.

7 Video Pushbutton Sets the displays image quality to a grade that is

optimized for video playback. This toggle button turns

off the Graphics Pushbutton option.

8 USB Port Use this port for virtual media or a USB peripheral

device.

Note: When using a USB disk plugged into this port,

see USB Mode, page 97.

143

Graphics OSD Video

POWER LAN LOCAL REMOTE

5678

Chapter 1. Introduction

KE6940R (Receiver) Rear View

No. Component Description

1 Power Jack The cable from the DC Power adapter connects here.

2 Function Switch Use this slide switch to set the unit’s mode:

Extension: Sets the device to use the normal TX to RX

extension mode.

RS-232 Config: The device is ready to be configured

via serial commands through the RS-232 port.

3 Reset This switch must be pushed with a thin object, such as the

end of a paper clip.

Press and release to reboot the device.

Power off, hold reset then power on the device

while pressing reset to recover from a firmware

upgrade failure.

Press and hold it in for more then three seconds

resets the unit back to its factory default settings.

4 RS-232 Port This RS-232 serial port is for connecting to a serial

terminal.

5 Audio Ports These mini stereo ports are for the local speakers (green)

and microphone (pink).

6 USB Port Use this port for virtual media or a USB peripheral device.

Note: When using a USB disk plugged into this port, see

USB Mode, page 97.

7 Console Ports The unit’s USB keyboard and USB mouse plug into these

ports.

8 LAN Port The cable that connects the unit to the LAN plugs in here.

9 DVI-I Output The cable from the local DVI monitors plug in here.

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KVM Over IP Matrix System User Manual

KE6900ST (Transmitter) Front, Rear and Top View

No. Component Description

1 Reset This switch must be pushed with a thin object, such as

the end of a paper clip.

Press and release to reboot the device.

Power off, hold reset then power on the device

while pressing reset to recover from a firmware

upgrade failure.

Press and hold it in for more then three seconds

resets the unit back to its factory default settings.

2 KVM Port The USB KVM cable supplied with the package that links

the Transmitter to the computer plugs into these ports.

3 RS-232 Port This RS-232 serial port is for connecting to the computer

for serial control.

Note: When a LAN connection is detected serial

commands bypass the KE6900ST and are sent across

the network to the receiver. When no LAN connection is

detected serial commands are automatically directed to

the KE6900ST for local configuration and control.

4 LAN Port The cable that connects the unit to the LAN plugs in

here.

5 Power Jack The cable from the DC Power adapter connects here.

Rear View

Front View

6 7

Top View

Chapter 1. Introduction

6 LAN LED This LED indicates the network status.

Lights when connected to the LAN and blinks when

the Ethernet connection is active:

Orange: 10 Mbps

Orange + Green: 100 Mbps

Green: 1000 Mbps

Off when not connected to the LAN.

7 Power LED Lights blue to indicate the unit is turned on.

No. Component Description

KVM Over IP Matrix System User Manual

KE8950T / KE8952T (Transmitter) Front View

No. Component Description

1 KVM Ports The USB KVM cable supplied with the package that

links the Transmitter to the computer plugs into these

ports.

2 RS-232 Port This RS-232 serial port is for connecting to the

computer for serial control.

3 Remote / Local LED Lights Green to indicate which side of the installation

(Local or Remote) currently has KVM control of the

computer.

4 LAN LED This LED indicates the network status.

Lights when connected to the LAN and blinks when

the Ethernet connection is active:

Orange: 10 Mbps

Orange + Green: 100 Mbps

Green: 1000 Mbps

Off when not connected to the LAN.

5 Power LED Lights blue to indicate the unit is turned on.

6 Audio Ports These mini stereo ports are for the speakers (green)

and microphone (pink).

Chapter 1. Introduction

KE8950T / KE8952T (Transmitter) Rear View

No. Component Description

1 Power Jack The cable from the DC Power adapter connects here.

2 Function Switch Use this slide switch to set the unit’s mode to:

Auto: Shared (simultaneous) KVM control of the

computer at the Transmitter and Receiver console.

RS-232 Config: The device is ready to be

configured via serial commands through the RS-232

port.

Local: Only the local Transmitter has KVM control

of the computer. The Receiver’s KVM access to the

computer is locked.

3 Reset This switch must be pushed with a thin object, such as

the end of a paper clip.

Press and release to reboot the device.

Power off, hold reset then power on the device

while pressing reset to recover from a firmware

upgrade failure.

Press and hold it in for more then three seconds

resets the unit back to its factory default

settings.

4 RS-232 Port This RS-232 serial port is for connecting to a serial

terminal.

5 Audio Ports These mini stereo ports are for the speakers (green)

and microphone (pink).

6 Console Ports The unit’s USB keyboard and USB mouse plug into

these ports.

7 LAN Port The cable that connects the unit to the LAN plugs in

here.

8 SFP Port The Gigabit Ethernet (GbE) optical fiber cable that

connects the unit to the LAN plugs in here.

67 9

KVM Over IP Matrix System User Manual

9 HDMI Output The cable from the local HDMI monitor plugs in here.

No. Component Description

Chapter 1. Introduction

KE8950R / KE8952R (Receiver) Front View

No. Component Description

1 Power LED Lights blue to indicate the unit is turned on.

2 LAN LED This LED indicates the network status.

Lights when connected to the LAN and blinks when

the Ethernet connection is active:

Orange: 10 Mbps

Orange + Green: 100 Mbps

Green: 1000 Mbps

Off when not connected to the LAN.

3 Local LED Lights green to Indicate the Transmitter has KVM

access of the computer.

4 Remote LED Lights green to Indicate the Receiver has KVM access

of the computer.

5 Graphics Pushbutton Sets the displays image quality to the highest possible

grade so that images are optimized. This toggle button

turns off the Video Pushbutton option.

Graphics mode is selected by default.

6 OSD Pushbutton Use this pushbutton to open the OSD menu.

7 Video Pushbutton Sets the displays image quality to a grade that is

optimized for video playback. This toggle button turns

off the Graphics Pushbutton option.

8 USB Port Use this port for virtual media or a USB peripheral

device.

Note: When using a USB disk plugged into this port,

see USB Mode, page 97.

143

Graphics OSD Video

POWER LAN LOCAL REMOTE

5678

KVM Over IP Matrix System User Manual

KE8950R / KE8952R (Receiver) Rear View

No. Component Description

1 Power Jack The cable from the DC Power adapter connects here.

2 Function Switch Use this slide switch to set the unit’s mode:

Extension: Sets the device to use the normal TX to RX

extension mode.

RS-232 Config: The device is ready to be configured via

serial commands through the RS-232 port.

3 Reset This switch must be pushed with a thin object, such as the

end of a paper clip.

Press and release to reboot the device.

Power off, hold reset then power on the device while

pressing reset to recover from a firmware upgrade

failure.

Press and hold it in for more then three seconds

resets the unit back to its factory default settings.

4 RS-232 Port This RS-232 serial port is for connecting to a serial terminal.

5 Audio Ports These mini stereo ports are for the local speakers (green)

and microphone (pink).

6 USB Port Use this port for virtual media or a USB peripheral device.

Note: When using a USB disk plugged into this port, see

USB Mode, page 97.

7 Console Ports The unit’s USB keyboard and USB mouse plug into these

ports. When using a keyboard or mouse with special

functions, see USB Mode, page 97

8 LAN Port The cable that connects the unit to the LAN plugs in here.

9 SFP Port The Gigabit Ethernet (GbE) optical fiber cable that connects

the unit to the LAN plugs in here.

10 HDMI Output The cable from the local HDMI monitor plugs in here.

12 4

910

Chapter 2

Hardware Setup

Rack Mounting

For convenience and flexibili ty, the Transmitter can be mounted on system

racks. To rack mount a unit do the following:

KE6900T/KE6940T

1. Using the screws provided in the Mounting Kit, screw the mounting

bracket into the bottom of the Transmitter as show below:

1. Important safety information regarding the placement of this

device is found on page 211. Please review it before proceeding.

2. Make sure that the power to all devices connected to the

installation is turned off. You must unplug the power cords of any

computers that have the Keyboard Power On functi on.

Phillips hex head

M3 x 8

KVM Over IP Matrix System User Manual

2. Screw the bracket into a convenient location on the rack.

Note: These screws are not provided. We recommend that you use M5 x 12

Phillips Type I cross recessed type screws.

Chapter 2. Hardware Setup

KE6900ST

1. Using the screws provided in the Mounting Kit, screw the mounting

bracket into the bottom of the Transmitter as show below:

2. Screw the bracket into a convenient location on the rack.

Note: These screws are not provided. We recommend that you use M5 x 12

Phillips Type I cross recessed type screws.

Phillips hex head

M3 x 8

KVM Over IP Matrix System User Manual

Wall Mounting

For convenience the Transmitter can be mounted to a wall.

KE6900T/KE6940T

1. Using the screws provided in the Mounting Kit, screw the mounting

bracket into the bottom of the Tran sm itter as show below:

2. Use the center hole to screw the bracket to a secure wall surface.

Phillips hex head

M3 x 8

Chapter 2. Hardware Setup

KE6900ST

1. Using the screws provided in the Mounting Kit, screw the mounting

bracket into the bottom of the Transmitter as show below:

2. Use the center hole to screw the bracket to a secure wall surface.

Phillips hex head

M3 x 8

KVM Over IP Matrix System User Manual

KE6900 Point-to-Point Installation

Setting up the KE6900 / KE6940 system in a point-to-poin t configu rati on is

simply a matter of plugging in the cables.

Note: In a point-to-point configuration, no administrator setup is necessary.

Make sure that all the equipment is powered off. Refer to the installation

diagrams on th e next two pages and do the following:

1. On the Transmitter side, plug the mouse, keyboard, DVI monitor,

microphone and speakers into the ports on the Console section of the

KE6900T / KE6940T. Each port is marked with an appropriate icon to

indicate itself.*

2. Connect the USB KVM cable provided to the KVM Ports on the front of

the KE6900T / KE6940T.

3. Connect the other end of the USB KVM cable to the keyboard, video,

mouse, speaker and microphone ports on the computer.

4. For control of serial devices, connect the RS-232 serial port on the

Transmitter to a serial port on the co mputer.

5. Connect a Cat 5e/6 cable to the KE6900T / KE6940T’s LAN port.

6. Plug the power adapter into an AC source; and plug the other end into the

KE6900T / KE6940T’s Power Jack.

7. On the Receiver side, plug the mouse, keyboard, DVI monitor,

microphone, and speakers into the port s on the Console section of the

KE6900R / KE6940R.**

8. Connect the other end of the Cat 5e/6 cable to the KE6900R / KE6940R's

LAN port.

9. Plug the second power adapter into an AC source; and plug the other end

into the KE6900R / KE6940R's Power Jack.

10. Power on the computer.

Note: 1. If installing the KE6940 with two DVI monitors, connect the second

DVI monitor via a DVI cable into the additional ports on the KE6940

and computer.

2. A keyboard or mouse with special functions may need to use the USB

ports for advanced features to work (see USB Mode, page 97).

Chapter 2. Hardware Setup

KE6900 Point-to-Point Installation 1 of 2

Note: The diagram above shows the KE6900T and KE6900R. The KE6940

installation is the same except that an additio nal DVI monitor can be

connected at each end for a dual-view display setup.

KE6900R

KE6900T

Cat 5e/6 cable

KVM Over IP Matrix System User Manual

KE6900 Point-to-Point Installation 2 of 2

Note: The serial port on the Transmitter (shown above) connects to the

computer; the serial port on the Receiver (not shown) connects to a

serial device (optional).

USB KVM

cable

Local PC

KE6900T

Chapter 2. Hardware Setup

KE8900 Point-to-Point Installation

Setting up the KE8950 / KE8952 sy stem in a point-to-point configurat ion is

simply a matter of plugging in the cables.

Note: In a point-to-point configuration, no administrator setup is necessary.

Make sure that all the equipment is powered off. Refer to the installation

diagrams on the next two pages and do the followin g:

1. On the transmitter side, plug the mouse, keyboard, HDMI mon itor,

microphone and speakers into the ports on the Console section of the

KE8950T / KE8952T. Each port is marked with an appropriate icon to

indicate its function.

2. Connect the USB HDMI KVM cable provided with this package into the

KVM Ports on the front of the KE8950T / KE8952T.

3. Connect the other end of the USB HDMI KVM cable into the keyboard,

video, mouse, speaker and microphone ports on the computer.

4. For control of serial devices, connect the RS-232 serial port on the

transmitter to a serial port on the computer.

5. Connect a Cat 5e/6 cable to the KE8950T / KE8952T’s LAN port, or a

Gigabit Ethernet (GbE) opti cal fiber cable to the SFP port.

6. Plug the power adapter into an AC source; then plug the other end into the

KE8950T / KE8952T’s power jack.*

7. On the receiver side, plug the mouse, keyboard, HDMI monitor,

microphone, and speakers into the ports on the Console section of the

KE8950R / KE8952R.

8. Connect the other end of the Cat 5e/6 cable to the KE8950R / KE8952R's

LAN port; or the other end of the Gigabit Ethernet (GbE) optical fi ber

cable to the SFP port.

9. Plug the second power adapter into an AC source; then plug the other end

into the KE8950R / KE8952R's power jack.*

10. Power on the computer .

Note: Power adapters are not provided with KE8952 units. Please contact

your ATEN dealer to purchase additional power adapters.

KVM Over IP Matrix System User Manual

KE8900 Point-to-Point Installation 1 of 2

Note: Power adapters are not provided with the KE8952. Please contact your

ATEN dealer to purchase additional power adapters, or use the Power

over Ethernet (PoE) feature to supply po wer to the KE8952.

KE8950R (Rear)

KE8950T (Rear)

Cat 5e/6 Cable

Optical Fiber Cable

Cat 5e/6 Cable Optical Fiber Cable

DC 5V

Chapter 2. Hardware Setup

KE8900 Point-to-Point Installation 2 of 2

Note: The serial port on the Transmitter (shown above) connects to the

computer; the serial port on the Receiver (not shown) connects to a

serial device (optional).

USB HDMI KVM

Cable

Local PC

KE8950T (Front)

KVM Over IP Matrix System User Manual

KE6900ST Point-to-Point Installation

The KE6900ST DVI KVM over IP Extender Lite is a cost saving alternative

for installations with Transmitters that don't need a local console or audio

transmission but want the connectivity features of advanced KE models.

Setting up the KE6900ST system in a point-to-point configuration is simply a

matter of plugging in the cables. Make sure that all the equipment is powered

off. Refer to the installation diagrams on the next page and do the followin g:

1. Connect the USB DVI-D KVM Cable (provided with this package) to the

USB and DVI-D ports on the front of the KE6900ST.

2. Connect the other end of the USB DVI-D KVM Cable to USB and DVI

video ports on the computer.

3. For control of serial devices, connect the RS-232 serial port on the

KE6900ST to a serial port on the computer.

4. Plug the power adapter (provided with this package) into an AC source;

and plug the other end into the KE6900ST Power Jack.

5. Connect a Cat 5e/6 cable to the KE6900ST’s LAN port.

6. Connect the other end of the Cat 5e/6 cable to the KE69x 0R's* LAN port.

7. On the Receiver side, plug the mouse, keyboard and DVI monitor into the

ports on the Console section of the KE69x0R.*

8. Plug the second power adapter into an AC source; and plug the other end

into the KE69x0R's Power Jack.

9. Power on the computer.

Note: KE69x0R units are required and sold separately.

Setting up a LAN Installation

Setting up the KE6900ST on a network allows poi nt-to-point, point-to-

multipoint, and multipoint-to-multipoint computer to console operation by

connecting multiple KE69x0 devi ces on the sam e TCP/IP LAN. To setup a

LAN installation, simply connect the Cat 5e/6 cable (in step 5 above) to the

network instead of directly between two KE69x0 devices and see KE6900 LAN

Installation, page 36 for details.

Chapter 2. Hardware Setup

USB KVM

cable

Local PC

KE6900ST (Front) KE6900ST (Rear)

KE6900R

Cat 5e/5 cable

KVM Over IP Matrix System User Manual

KE6900 LAN Installation

Setting up the units on a network allows point-to-point, point-to-multipoint,

and multipoint-to-multipoint comp uter to console operation by connecting

multiple KE6900 / KE6900ST / KE6940 devices on the same TCP/IP LAN.

Prior to setup we recommended laying out the plans for your KE installation

using our performance guide (see Keys to Network Performance, page 232).

Note: 1. The units are preconfigured with factory-default network settings. If

you install only one set of KE Series units, you do not need to change

these default network settings. See Default IP Addresses, page 45, for

further details.

2. In a network setup with multiple units, each Transmitter and Receiver

must be configured with a unique IP address. See Network

Configuration, pag e 4 4, for further details.

3. We recommended using 1000Mbps Gigabit Ethernet switches (wire

speeds, non-blocking with 1Gbps/1.5Mpps performance per port)

between KE Series devices installed on different LAN segments. 10/

100Mbps switches might cause poor performance.

4. In multipoint configurations, the IGMP and flow control functio n of

your networ k sw it ches/hubs must be enabled to avoid the

deterioration of data throughput. To ensure functionality use a layer 3

switch that supports IGMP queries.

5. If your network uses cascaded switches, please check to ensure the

data throughput is sufficient.

6. To get the best performance, we suggest creating a private net work

for KE devices, as they are bandwidth-intensive devices.

Make sure that all the equipment is powered off. Refer to the installation

diagram on the following page, and do the following:

1. On the Transmitter side, plug the mouse, keyboard, DVI monitor,

microphone and speakers into the ports on the Console section of the

KE6900T / KE6940T.* Each port is marked with an appropriate icon to

indicate itself.

2. Connect the USB KVM cable provided to the KVM Ports on the front of

the KE6900T / KE6940T.

3. Connect the other end of the USB KVM cable to the keyboard, video,

mouse, speaker and microphone ports on the computer.

Chapter 2. Hardware Setup

4. For control of serial devices, connect the RS-232 serial port on the

Tran smitter to a serial port on the computer.

5. Use a Cat 5e/6 cable to connect the KE6900T / KE6940T’s LAN port to

the local area TCP/IP network.

6. Plug the power adapter into an AC source; and plug the other end int o the

KE6900T / KE6940T’s Power Jack.

7. On the Receiver side, plug the mouse, keyboard, DVI monitor,

microphone, and speakers into the ports on the Console section of the

KE6900R / KE6940R.**

8. Use a Cat 5e/6 cable to connect the KE6900R / KE6940R’s LAN port to

the local area TCP/IP network.

9. Plug the second power adapter into an AC source; and plug the other end

into the KE6900R / KE6940R's Power Jack.

10. Use the OSD on the Receiver to configure the network settings for both

devices (See Network Configuration, page 44).

1 1. Repeat these steps for each T ransmitter and Receiver you wish to install on

the network.

12. Power on the computer(s).

Note: 1. If installing the KE6940 with two DVI monitors, connect the second

DVI monitor via a DVI cable into the additional ports on the KE6940

and computer.

2. A keyboard or mouse with special functions may need to use the USB

ports for advanced features to work (see USB Mode, page 97).

KVM Over IP Matrix System User Manual

KE6900 Network Installation Diagram 1 of 2

Note: The diagram above shows the KE6900T and KE6900R. The KE6940

installation is the same except that an additional DVI monitor can be

connected at each end for a dual-view display setup.

KE6900T

Cat 5e/6 cable

KE6900R

Cat 5e/6 cable

TCP/IP

LAN

Chapter 2. Hardware Setup

KE6900 Network Installation Diagram 2 of 2

Note: The serial port on the Transmitter (shown above) connects to the

computer; the serial port on the Receiver (not shown) connects to a

serial device (optional).

USB KVM

cable

Local PC

KE6900T

KVM Over IP Matrix System User Manual

KE8950 LAN Installation

Setting up the units on a network allows point-to-point, point-to-multipoint,

and multipoint-to-multipoint comp uter to console operation by connecting

multiple KE8950 / KE8952 devices on the same TCP/IP LAN. Prior to setup

we recommended laying out the plans for your KE installation using ou r

performance guide (see Keys to Network Performance, page 232).

Note: 1. The units are preconfigured with factory-default network settings. If

you install only one set of KE Series units, you do not need to change

these default network settings. See Default IP Addresses, page 45, for

further details.

2. In a network setup with multiple units, each Transmitter and Receiver

must be configured with a unique IP address. See Network

Configuration, pag e 4 4, for further details.

3. We recommended using 1000Mbps Gigabit Ethernet switches (wire

speeds, non-blocking with 1Gbps/1.5Mpps performance per port)

between KE Series devices installed on different LAN segments. 10/

100Mbps switches might cause poor performance.

4. In multipoint configurations, the IGMP and flow control functio n of

your networ k sw it ches/hubs must be enabled to avoid the

deterioration of data throughput. To ensure functionality use a layer 3

switch that supports IGMP queries.

5. If your network uses cascaded switches, please check to ensure the

data throughput is sufficient.

6. To get the best performance, we suggest creating a private net work

for KE devices, as they are bandwidth-intensive devices.

Make sure that all the equipment is powered off. Refer to the installation

diagram on the following page, and do the following:

1. On the Transmitter side, plug the mouse, keyboard, HDMI monitor,

microphone and speakers into the ports on the Console section of the

KE8950T / KE8952T. Each port is marked with an appropriate icon to

indicate itself.

2. Connect the USB KVM cable provided to the KVM Ports on the front of

the KE8950T / KE8952T.

3. Connect the other end of the USB KVM cable to the keyboard, video,

mouse, speaker and microphone ports on the computer.

Chapter 2. Hardware Setup

4. For control of serial devices, connect the RS-232 serial port on the

Tran smitter to a serial port on the computer.

5. Connect a Cat 5e/6 cable to the LAN port, or a Gigabi t Ethernet (GbE)

optical fiber cable to the SFP port to connect the KE8950T / KE8952T to

the local area TCP/IP network.*

6. Plug the power adapter into an AC source; and plug the other end int o the

KE8950T / KE8952T’s Power Jack.**

7. On the Receiver side, plug the mouse, keyboard, HDMI monitor,

microphone, and speakers into the ports on the Console section of the

KE8950R / KE8952R.***

8. Connect a Cat 5e/6 cable to the LAN port, or a Gigabi t Ethernet (GbE)

optical fiber cable to the SFP port to connect the KE8950R / KE8952R to

the local area TCP/IP network.*

9. Plug the power adapter into an AC source; and plug the other end int o the

KE8950R / KE8952R's Power Jack.**

10. Use the OSD on the Receiver to configure the network settings for both

devices (See Network Configuration, page 44).

1 1. Repeat these steps for each T ransmitter and Receiver you wish to install on

the network.

12. Power on the computer(s).

Note: 1. The KE8952’s LAN port provides Power ov er Ethernet (PoE)

functionality which su pplies power to the unit when connected to a

compatible PoE network switch.

2. Power adapters are not provided with KE8952 units. Please contact

your ATEN dealer to purchase additional power adapters, or use the

Power over Ethernet (PoE) feature to supply power to KE8952 units.

3. A keyboard or mouse with special functions may need to use the USB

ports for advanced features to work (see USB Mode, page 97).

KVM Over IP Matrix System User Manual

KE8950 Network Installation Diagram 1 of 2

Note: Power adapters are not provided with KE8952 units. Please contact

your ATEN dealer to purchase additional power adapters, or use the

Power over Ethernet (PoE) feature to supply power to KE8952 units.

KE8950R (Rear)

KE8950T (Rear)

Cat 5e/6 Cable

Optical Fiber Cable

Cat 5e/6 Cable Optical Fiber Cable

DC 5V

TCP/IP

LAN

Chapter 2. Hardware Setup

KE8950 Network Installation Diagram 2 of 2

Note: The serial port on the Transmitter (shown above) connects to the

computer; the serial port on the Receiver (not shown) connects to a

serial device (optional).

USB HDMI KVM

Cable

Local PC

KE8950T (Front)

KVM Over IP Matrix System User Manual

Network Configuration

This section provides instructions to configure the network settings with a

fixed IP address, subnet mask, and default gateway. To use the IP Installer to

configure the IP address, see IP Installer, page 226.

Note: 1. Both devices are preconfigured with factory-default network settings.

If you install only one set of KE Series units, you do not need to

change these default network settings. See Default IP Addresses,

page 45, for further details.

2. In a network setup with multiple units, each transmitter and receiver

must be configured with a unique IP address. See Network

Configuration, pag e 4 4, for further details.

3. We recommended using 1000Mbps Gigabit Ethernet switches (wire

speeds, non-blocking with 1Gbps/1.5Mpps performance per port)

between devices installed on different LAN segments. 10/100Mb ps

switches might cause poor performance.

4. In multipoint configurations, the IGMP and flow control functio n of

your networ k sw it ches/hubs must be enabled to avoid the

deterioration of data throughput. To ensure functionality use a layer 3

switch that supports IGMP queries.

5. If your network uses cascaded switches, please check to ensure the

data throughput is sufficient.

6. To get the best performance, we suggest creating a private net work

for KE device, as they are bandwidth-intensive devices.

To configure the network settings, do the following:

1. Setup the hardware and connect the Transmitter and Receiver to the local

area network (see KE6900 LAN Installation, page 36, or KE8950 LAN

Installation, page 40).

2. From the Receiver, tap the Scroll Lock key twice to invoke the OSD.

3. Select the User Station or Transmitter fro m the sidebar menu.

4. Enter the pass w or d and click Configure.

The default password is: password.

5. From the Network tab select Set IP address manually and enter the

following:

Chapter 2. Hardware Setup

IP Address– sets the IP address for the KE device. Key in a valid

unique IP address.

Note: See Default IP Addresses, page 45, for the preconfigured

factory-default settings.

Subnet Mask – sets the subnet mask for the KE device. Key in a valid

subnet mask value.

Note: The default setting is 255.255.255.0

Default Gateway– sets the default gateway for the KE device. Key in a

valid default gateway.

6. Click Save.

Exit OSD

To exit the OSD, press [Esc] on the keyboard, click Logout; tap the Scroll

Lock key twice; or return to the OSD main page and press the front panel OSD

pushbutton (Receiver only).

At this point the Receiver can connect to the Transmitter to access the remote

computer (see Connecting, page 60 for instructions).

Default IP Addresses

The preconfigured factory-default IP addresses for the KE Series devices are

as follows:

Tran smitters – 192.168.0.61

Receivers – 192.168.0.60

KVM Over IP Matrix System User Manual

KE I/O Ports

The following table provides the I/O port use of KE Series devices.

Device Port Number

KE Management (TCP) HTTP 8080

HTTPS 8443

Device TCP 9110

CLI 9111

Redundancy 9120

Database Service 1527

KE Management (UDP) Port 9110

Broadcast 9000

KE TX/RX Device (TCP) Manager 9110

Service 9000

Telnet 23

SSH 22

KE TX Device (TCP) VM 9001

vUSB 9002

Serial 9003

USB Access Mode 9009

KE RX Device (TCP) CLI 9130

KE TX/RX Device (UDP) Manager 9110

Service 9000

Array Mode 9120

Video 0xFE00(65024) - 0xFE03(65027)

Audio 0xFE04(65028) - 0xFE05(65029)

Chapter 3

OSD Operation

Overview

This chapter provides instructions to configure and operate KE Series devices

using the local On Screen Display (OSD ). To config ure the network settings

with the OSD, see Network Configuration, page 44.

LED Display

Both the Transmitter and Receiver have front panel LEDs to indicate their

operating and power status, as explained in the table below:

LED Indication

LAN This LED indicates the network status.

Lights when connected to the LAN and blinks when the Ethernet

connection is active:

Orange: 10 Mbps

Orange + Green: 100 Mbps

Green: 1000 Mbps

Off when not connected to the LAN.

Power Lights blue when the unit is powered on.

OFF when power is off.

Local Lights green to Indicate the Transmitter has KVM focus of the

computer

Remote Lights green to Indicate the Receiver has KVM focus of the

computer.

KVM Over IP Matrix System User Manual

Invoking the OSD

The On Screen Display (OSD) is a keyboard/mouse-driven application on the

receiver used to configure the transmitter and receiver settings. Once the

receiver has discovered the transmitter over a network* or direct Ethernet cable

connection, you can use the OSD on the receiver to configure the transmitter’s

settings.

To invoke the OSD, press the OSD pushbutton on the front of the receiver, or

from the keyboard tap the Scroll Lock key twice. The OSD main page will

appear (see OSD Interface, page 49).

To exit the OSD, press [Esc] on the keyboard; click Logout; tap the Scroll

Lock key twice; or return to the OSD main page and press the OSD pushbutton

on the front of the receiver. The OSD disappears and the computer desktop

screen or the System Login prompt is displayed.

Note: 1. For the Receiver to discover the Transmitter over a network, both

must be on the same subnet of the LAN.

2. To change the OSD hotkey s, see page 59 .

3. If the keyboard/mouse won’t work when the OSD is invoked, see

USB Mode, page 97.

Microphone Hotkey

You can switch microphone access between User Stations with a hotkey:

1. Press and hold down [Num Lock].

2. Press and release [-].

3. Release [Num Lock].

4. Press 1.

Press the Esc key to cancel.

Touch Screen Calibration

If you’re using a touch screen monitor and the OSD appears off center, you can

use the blinking + at each corner to adjust the position of the OSD.

Chapter 3. OSD Operation

OSD Interface

After you invoke the OSD, the main pag e appears:

Note: A password is required to enter the OSD. The default password is:

password. For security purposes, we recommend you change this to

something unique.

The OSD components are described in the table, below:

No. Item Description

1 User Station

(Receiver) Select this radio button, enter a password, and click

Configure to enter the User Station Configuration screen.

2 Transmitter Select this radio button, enter a password, and click

Configure to enter the Transmitter Configuration screen.

Note: Receiver must first discover the transmitter over the

network for this option to be available.

3 User Preferences Select this radio button, enter a password, and click

Configure to enter the User Preferences screen.

4 About About provides information regarding the OSD version.

5 Password Input the OSD passwor d and click Configure to enter the

selected configuration screen. See note for password.

6 Configure After entering a password, click Configure to enter the

selected configuration screen.

7 Back to Video Clicking this button exits the OSD and returns you to the

computer’s video display.

KVM Over IP Matrix System User Manual

User Station Configuration

When you select the User Stati on radio button and click Configure to login,

the Network tab appears:

Network

The Network tab allows you to configure the User Station’s IP address settings:

After entering the information, click Save.

Item Description

IP Installer The IP Installer is an external Windows-based utility for

assigning an IP address to the device. Click one of the radio

buttons to select Enable, View Only, or Disable for the IP

Installer utility. See IP Installer, page 226 for instructions.

Note: For security, we strongly recommend that you set this to

View Only or Disable after each use.

Network

Configuration For dynamic IP address assignment (DHCP), select the Obtain

IP address automatically radio button.

To specify a fixed IP Address, Subnet Mask, and Default

Gateway select the Set IP address manually radio button and

fill in the fields with values appropriate for your network.

For help configuring network settings with the OSD,

See Network Configuration, page 44.

Chapter 3. OSD Operation

Properties

The Properties tab allows you to configure the User Station’s settings:

Item Description

Mode Select Extender mode for simple one-to-one (Transmitter to

User Station) setups that are managed with the Receiver’s OSD

menu.

Select Matrix mode to manage devices and connections from

the KE Management web GUI. This mode is for advanced

administration of Transmitter to User Station connections.

(See Channel Connections, page 111)

Properties If you selected Extender mode (above) set the Transmitter IP

address for the User Station’s Video, Audio, USB, and RS232

source signals.

If you selected Matrix mode (above) the Properties will be

grayed out. Use Channels to configure the Transmitter

connections. (See Channel Connections, page 111)

RS232 Settings Configure the serial device settings for the User Station. The

default settings are:

Baud Rate: 9600

Parity: None

Data Bits: 8 bits

Stop bits: 1 bit

Flow Control: None

KVM Over IP Matrix System User Manual

After entering the information, click Save.

Enable Media Select which type of media the User Station can stream from

Transmitters: Video, Audio, USB, and RS232. For KE8950

Series models, use the radio button to set the source of the

audio signal: HDMI, Analog, or Both.

Manager

Address Set the IP address and Port number of the computer running

the KE Management software. The default port number is 9110.

Beeper Check this box to allow the User Station to beep when

configuration changes are made to it.

Touch Screen

Calibration Use this button to calibrate the surface of a USB touch screen

connected to the unit. When the calibration screen appears,

touch the flashing + symbol at each corner until the process is

complete.

USB Mode Select the type of USB device you will connect to the USB ports:

Virtual Media: Only select this option if you are plugging a USB

disk into the USB ports. This will give you the highest data

transfer speeds but will not allow other USB devices plugged

into the USB ports to work. When user stations connected to the

same transmitter mount or unmount USB disk drives, the

keyboard and mouse operations will experience a brief delay.

Transmitters can support up to 12 virtual media connections at

the same time (keyboard/mouse included).

Generic USB device: Use this option to plug USB peripherals

into the USB ports. This option also allows a keyboard and

mouse with special functions to plug into the USB ports for

console use. Use this only if the special functions of the

keyboard or mouse are required but do not work when plugged

into the console ports. When the keyboard and mouse are

plugged into the USB ports, they will not work within the OSD

menus. To work within the OSD menus, the keyboard and

mouse must be plugged into the console ports. KE6900ST

transmitters do not support the Generic USB Device mode. In

this mode, KE6900/KE6940 transmitters supports up to 2 USB

connections; and KE8950/KE8952 transmitters support up to 5

USB connections (keyboard/mouse excluded).

Encryption: Check this box to encrypt USB drives plugged into

the USB ports.

User Station

Keyboard Use the Keyboard Country Code drop-down menu to select the

User Station’s language keyboard for use in the OSD.

Item Description

Chapter 3. OSD Operation

System

The System tab allows you to configure the User Station’s general settings:

After entering the information, click Save.

Item Description

Device

Information Enter the Name, Location, and Description of the User

Station. It also displays the IP Address, MAC Address, F/W

Version, Serial Number, and Model Number of the User Station.

Reboot Check the box and click Reboot to reset the User Station’s

settings back to the factory default. All custom settings will be

lost.

User Station

Password

Change

Check Enable to require a password for access to the User

Station’s OSD configuration screen. Enter the Old Password,

enter a New Password, and confirm the new password in the

Confirm Password box.

KVM Over IP Matrix System User Manual

Transmitter Configuration

When you select the Transmitter radio button and click Configure to login, the

Network tab appears:

Network

The Network tab allows you to configure the Transmitter’s IP address settings:

After entering the information, click Save.

Item Description

IP Installer The IP Installer is an external Windows-based utility for

assigning an IP address to the device. Click one of the radio

buttons to select Enable, View Only, or Disable for the IP

Installer utility. See IP Installer, page 226 for instructions.

Note: For security, we strongly recommend that you set this to

View Only or Disable after each use.

Network

Configuration For dynamic IP address assignment (DHCP), select the Obtain

IP address automatically radio button.

To specify a fixed IP Address, Subnet Mask, and Default

Gateway select the Set IP address manually radio button and

fill in the fields with values appropriate for your network.

For help configuring network settings with the OSD,

See Network Configuration, page 44.

Chapter 3. OSD Operation

Properties

The Properties tab allows you to configure the Transmitter’s extender settings:

Item Description

Mode Select Extender mode for simple one-to-one (Transmitter to

User Station) setups that are managed with the Receiver’s OSD

menu.

Select Matrix mode to manage devices and connections from

the KE Management web GUI. This mode is for advanced

administration of Transmitter to User Station connections.

(See Channel Connections, page 111)

KVM Over IP Matrix System User Manual

Properties Port OS: Use the drop-down menu to select the operating

system of the computer connected to the Transmitter.

OS Language: Use t he drop-down menu to select the

operating system language of the computer connected to the

Transmitter.

Enable Multicast Video: Check this box to allow a broadcast of

the Transmitter’s video signal to be sent out to multiple User

Stations.

Enable Multicast Audio: Check this box to allow a broadcast

of the Transmitter’s audio signal to be sent out to multiple User

Stations.

EDID Mode Selection: EDID contains a display's basic

information and is used by the source device to utilize the best

resolution across different monitors. Select how you want the

source device to acquire the display's EDID:

Default: EDID is set to the default ATEN configuration. This

setting must be used when connecting KE6900 devices to

KE8950 devices.

Auto: Checks the EDID of all connected displays and uses

the best resolution for all displays.

Manual: Manually set the EDID configuration from the

Connections Page (see page 61).

Remix: Checks the EDID of all connected displays and the

source device uses the best common resolution for all

displays.

Enable Media Select which type of media the Transmitter can stream to User

Stations: Video, Audio, USB, and RS232.

RS232 Settings Configure the serial device settings for the Transmitter. The

default settings are:

Baud Rate: 9600

Parity: None

Data Bits: 8 bits

Stop bits: 1 bit

Flow Control: None

Manager

Address Set the IP address and Port number of the computer running

the KE Management software. The default port number is 9110.

Item Description

Chapter 3. OSD Operation

After entering the information, click Save.

Transmitter

Video Attributes To set the Transmitter’s video settings:

Video Type: Select the DVI video connector being used by the

display: Digital (DVI-D) or Digital (DVI-I). This option is available

for KE6900 units and will be grayed out for other models.

Color Depth: Select the number of bits to use for the color

depth: 24, 16, or 8. This is the number of bits used to describe

the color of a single pixel. A bit depth determines the number of

colors that can be displayed at one time.

Bandwidth Limit: Select the maximum bandwidth that the

Transmitter can use to transmit video over the network. A lower

bandwidth setting transmits lower quality video; a higher

bandwidth setting sends higher quality video but this can affect

network speed.

Video Quality: Select the video quality to use. 5 is the highest

video quality , and 1 is the lowest video quality. Options are: 1~5.

Background Refresh: Sets how often the Transmitter

refreshes the background image on the connected display.

Options are to refresh every 256,128, 64, 32,16, or 0 frames.

Beeper Check this box to allow the device to beep every time a

configuration change is made.

Occupy Timeout Set a time threshold for devices whose Access Mode has been

set to Occupy (see Allowed Access Mode, page 147). If there is

no activity from the User Station occupying the port for the

amount of time set here, the User Station is timed out and the

port is released. The first User Station to send keyboard or

mouse input after the port has been released gets to occupy the

port. Input a value from 1 to 240 seconds.

Item Description

KVM Over IP Matrix System User Manual

System

The System tab allows you to configure the Transmitter’s general settings:

After entering the information, click Save.

Item Description

Device

Information Enter the Name, Location, and Description of the T ransmitter.

It also displays the IP Address, MAC Address, F/W Version,

Serial Number, and Model Number of the Transmitter.

Reboot Check the box and click Reboot to reset the Transmitter’s

settings back to the factory default. All custom settings will be

lost.

Transmitter

Password

Change

Check Enable to require a password for access to the

Transmitter’s OSD configuration screen. Enter the Old

Password, enter a New Password, and confirm the new

password in the Confirm Password box.

Chapter 3. OSD Operation

User Preferences

When you select the User Preferences radio button and click Configure to

When you have made your choices, Click Save.

Item Description

User Password

Change This section allows you to change the OSD password:

1. Key in the old password in the Old password field.

2. Key in the new password in the New password field.

3. Key in the new password again in the Confirm password

field.

OSD Language Click the drop-down menu to select the language you want to

use for OSD sessions. Choices are: English, Chinese

(Simplified), Chinese (Traditional), Japanese, Korean, Dutch,

French, Spanish, Portuguese, and Russian.

OSD Hotkey Select the hotkey combination to invoke the OSD screen.

Logout Timeout If there is no user input for the amount of time set with this

function, the user is automatically logged out of the OSD. A

Screen Blanker Set how many minutes the OSD waits when a session is idle

before turning off the display.

KVM Over IP Matrix System User Manual

Connecting

If the User Station is set to Extender mode, the video screen of the remote

computer will appear automatically when you exit the OSD (press Esc to exit).

In Matrix mode you will see the System Login screen, which provides access

to the Connection Page by entering a username and password:

Note: 1. The administrator account can be used to log in for the first time.

Username: administrator | Password: password. For security

purposes, we recommend you change this to something unique (see

User Management, page 130).

2. If the User Station does not require a login, click Login to system (see

3. For information about Extender and Desktop/Matrix modes see

Mode, page 51.

After you login the Connection Page appears, as shown on the next page.

Chapter 3. OSD Operation

Connections Page

After you have successfully logged in the Connection Page appears:

List Mode

The Connection Page components are described in the table, below:

No. Item Description

1 Channel Name Lists the Channel connections available for the User

Station. A Channel is a defined connection to

T ransmitters, created in the Device Management tab

of the KE Management (see Channels, page 112).

2 Description This field provides a description of the Channel,

entered when it was created.

KVM Over IP Matrix System User Manual

3 Connect To connect the User Station to a Channel, click the

access type:

Exclusive: The first User Station to access the

Channel has exclusive control over the Channel. No

other User Stations can view the Channel. The

Timeout function does not apply to this setting.

Occupy: The first User Station to access the

Channel has control over the Channel. However,

additional User Stations may view the Channel's

video display. If the User Station controlling the

Channel is inactive for longer than the time set in the

Timeout box, control is transferred to the first User

Station to move the mouse or strike the keyboard.

Share: Can simultaneously share control over the

Channel. Input from the User Stations is placed in a

queue and executed chronologically.

View Only: User Station connects with view only

access to the Channels video display.

4 Next Arrow Use these two buttons to navigate to the next page

or to the end of the list if there are more Channels

available than can be seen on the page.

5 Previous Arrow Use these two buttons to navigate to the previous

page or to the beginning of the list if there are more

Channels available than can be seen on the page.

6 Favorites / All Click Favorites to list only the Channels marked as

favorites. Click All to list all Channels. Channels

marked as favorites appear with a heart icon.

To add/remove a Favorite, select a Channel and

then right click with the mouse to select Add to

Favorite or Remove from Favorite.

7 Array Mode Click to view the Channel connections with a video

preview of each source. The list will be shown in

groups of six at a time. The Array Mode is discussed

on page 63.

8 List Mode Click to view the Channel connections in a list that

can be sorted by name or with favorites listed first.

Click the Channel Name heading to change the sort.

9 Manual EDID If the EDID Model Selection on the Properties tab is

set to Manual, the Manual EDID button appears

here. Click Manual EDID to adjust the EDID setting

locally. To set the EDID Mode to Manual, see

Properties, page 56.

10 Logout Click this button to log out of the Connection Page.

11 Go to Configuration

Window Click this button to return to the main OSD screen.

No. Item Description

Chapter 3. OSD Operation

Array Mode

In Array Mode the screen is divided into a grid of panels, with each panel

showing the video display of a particular Channel. Right-click a panel and

select a mode to connect: E: Exclusive, O: Occupy, S: Share, V: View Only ,

X: Exit.

No. Item Description

1 Next Arrow Use these two buttons to navigate to the next page

or to the end of the list if there are more Channels

available than can be seen on the page.

2 Previous Arrow Use these two buttons to navigate to the previous

page or to the beginning of the list if there are more

Channels available than can be seen on the page.

3 Grid Selection Select a range for how many Channels you want to

display. Options are: 2x2, 3x3, 4x4, 5x5, and 6x6.

4 Favorites Click Favorites to list only the Channels marked as

favorites. Click All to list all Channels.

To add/remove a Favorite, go to List Mode, select a

Channel and then right click with the mouse to select

Add to Favorite or Remove from Favorite.

KVM Over IP Matrix System User Manual

5 List Mode Click to view the Channel connections in a list that

can be sorted by name or with favorites listed first.

Click the Channel Name heading to change the sort.

List Mode is discussed on page 62.

6 Logout Click this bu tton to log out of the Connection Page.

10 Configure Click this button to return to the main OSD screen.

No. Item Description

Chapter 3. OSD Operation

Profile / Video Wall Page

Click the Profile / Video Wall Page tab and the following screen appears:

The Profile /Video Wall Page components are described in the table, below:

No. Item Description

1 Name Lists the Profiles and Video Walls available. Profiles

/ Video W alls give User Stations access to Channels

and allow you to push the con nection.

2 Description The field provides a description of the Profile/Video

Wall that was entered when it was created.

3 Connect Click Connect and the User Station will connect with

the settings of that Profile or Video Wall (see

Profiles, page 118 or Video Wall, page 123).

4 Disconnect Click Disconnect to end the current Profile or Video

Wall connection.

5 Next Arrow Use these two buttons to navigate to the next page

or to the end of the list if there are more Profiles/

Video W alls available than can be seen on the page.

6 Previous Arrow Use these two buttons to navigate to the previous

page or to the beginning of the list if there are more

Profiles/Video Walls available than can be seen on

the page.

KVM Over IP Matrix System User Manual

7 Video Wall Click to view a list of available Video Wall

connections. Appears when the Profile button has

been clicked.

8 Profile Click to view a list of available Profile connections.

Appears when the Video Wall button has been

clicked.

9 Logout Click this bu tton to log out of the Connection Page.

10 Go to Configuration

Window Click this button to return to the main OSD screen.

No. Item Description

Chapter 3. OSD Operation

Push Content

Push Content allows you to push the User Stations current connect ion to

another User Station’s console – allowing both the share access to the

computer. Click the Push Content tab and the following screen appears:

The Push Content Page components are described in the table, below:

No. Item Description

1 User Station Name Lists the User Station Name(s) that can be selected

to push the connection from the local User Station.

2 Description The field provides a description of the User Station

that was entered when it was created.

3 Connect Click Push Content to push the User Station’s

connection to the selected User Station’s console.

The local User Station's connection will appear on

the User Station that it was pushed to and both will

share access to the computer. The access mode

selected by the local User Station will determine how

access is shared (see Allowed Access Mode,

page 147 for details).

5 Next Arrow Use these two buttons to navigate to the next page

or to the end of the list if there are more choices

available than can be seen on the page.

6 Previous Arrow Use these two buttons to navigate to the previous

page or to the beginning of the list if there are more

choices available than can be seen on the page.

KVM Over IP Matrix System User Manual

9 Logout Click this bu tton to log out of the Connection Page.

10 Go to Configuration

Window Click this button to return to the main OSD screen.

No. Item Description

Chapter 3. OSD Operation

Pull Content

Pull Content allows you to pull a User Station’s Channel connection to the

local User Station’s console – allowing both to share access to the computer.

Click the Pull Content tab and the following screen appears:

The Pull Content Page components are described in the table, below:

No. Item Description

1 User Station Name Lists the User Station Name(s) currently connected

to the Channel listed under Channel Status.

2 Channel Status Lists the name, description and access type of each

available Channel connection.

3 Connect Click Pull Content and the User Station will pull the

Channel connection to the local console and use the

access mode displayed under Channel Status.

5 Next Arrow Use these two buttons to navigate to the next page

or to the end of the list if there are more choices

available than can be seen on the page.

6 Previous Arrow Use these two buttons to navigate to the previous

page or to the beginning of the list if there are more

choices available than can be seen on the page.

9 Logout Click this button to log out of the Connection Page.

KVM Over IP Matrix System User Manual

10 Go to Configuration

Window Click this button to return to the main OSD screen.

No. Item Description

Chapter 4

Software Installation

Overview

The KE Management Software is a browser based GUI that provides

management of KE S eri es dev ices ov er a network. You can download the KE

Management Lite version which is free and manages up to 8 KE devices, or

purchase a full version of the KE Management Software. To purchase the full

version contact your local authorized ATEN dealer. To download the free KE

Management Lite Software, use the instructions below.

Download - Trial Version

To download the KE Management Lite software, do the following:

1. Visit our website and click Support  Go to ATEN eService.

2. Create an account and Sign In to ATEN eService.

KVM Over IP Matrix System User Manual

3. Register the KE device(s) you have purchased.

4. After you have registered the KE device(s), click Trial Software

Download.

Note: The trial version or “KE Management Lite” includes full functions to

setup and configure up to 8 KE Series (transmitter/receiver) devices. The KE

Management Lite version will never expire. If you would like to purchase the

official full version of the KE Management software, please contact your

ATEN reseller and see page 76.

5. Click the software versi on you would like to download, then click Save.

6. Unzip the KE_Management_Lite.zip file and double click the *.exe file to

start the installation.

7. Follow the instructions on th e next page to install the trial version of the

software.

Chapter 4. Software Installation

KE Management Software Install

The following are instructions to install the full version of the KE Management

software. For software requirements, see Software, page 5.

1. Insert the USB license key into a USB port on your computer.

2. Double click the KEMangementSetup file to start the setup. When the

Introduction screen appears, click Next.:

3. The License Agreement appears:

KVM Over IP Matrix System User Manual

If you agree with the License Agreement, select I accept the terms of

the license agreement, and click Next.

4. The Choose Install Folder screen appears:

Select where you woul d like to install the program, and click Next.

5. The Choose Shortcut Folder screen appears:

Select where to create shortcuts for the program by selecting the options

provided, and click Next.

Chapter 4. Software Installation

6. The Pre-Installation Summary screen appears:

Confirm the settings you’ve selected. If you want to m ake a change

click Previous to go back, or click Install to begin the software

installation.

7. When the process is done, the Install Complete screen appears:

Click Done.

Note: If you are installing the KE Management software on a second computer

for redundancy (see Redundancy, page 155) – remove the USB License key

and plug it into the primary computer running the KE Management software.

KVM Over IP Matrix System User Manual

Upgrading Trial Version

After you purchase a license to upgrade the KE Management Lite version to

the full version of the Matrix Manger software, go to the System tab, and at the

bottom of the Global Settings page, click Upgrade:

Chapter 5

Browser / Telnet Operation

Overview

The KE Management Software can be accessed through most standard web

browsers and via Telnet. Once users log in and are authenticated, the browser

GUI comes up. The first section explains the login procedure and web browser

components. The last section provides details for connecting via Telnet.

Logging In

To log into the Matrix Manager, do the following:

1. Open the browser and specify the IP address of the computer installed with

the KE Management software, in the browser's URL location bar.

Note: If the administrator has configured the HTTP or HTTPS port setting

as something other than the default, you mu st include http:// or

https:// before the IP address, and specify the port number along

with the IP address. For example:

https://192.168.1.20:8443

Where 8443 is the https port number, or 8080 is the http port

number, and a colon is inserted between it and the IP address.

2. If a Security Alert box appears, accept the certificate – it can be trusted

(See Trusted Certificates, page 227 for details). The Login page appears:

3. Enter the Username and Password, and click Login.

Note: Only administrator accounts can be used to login. Username:

administrator | Password: password. For security purposes, we

recommend you change this to something uni que.

KVM Over IP Matrix System User Manual

The Matrix Manager Main Page

After you have successfully logged in, the web browser’s main page appears:

Web Components

The web components are described in the table, below:

No. Item Description

1 Tab Bar The tab bar contains the Matrix Manager’s main

operation categories: Dashboard, Device

Management, User Management, System, Logs,

and Maintenance.

2 Menu Bar The menu bar contains operational sub-categories

that pertain to the item selected in the tab bar.

3 Sidebar The Sidebar provides a tree view and listing of items

that relate to the various tab bar and menu bar

selections. Clicking an item in the Sidebar brings up

a page with the details that are relevant to it.

4 Logout Click this bu tton to log out of your Matrix Manager

web session.

5 A TEN Logo Click this button to open a new browser window that

opens on the ATEN website.

6 Welcome Message If this function is enabled (see Preferences,

page 171) a welcome message displays here.

7 Interactive Display Panel This is your main work area. The screens that

appear reflect your menu choices and Sidebar item

selection.

Chapter 5. Browser / Telnet Operation

Tree View Considerations

On some pages there will be a sidebar menu with options that can be expanded:

A plus (+) sign in front of an item means that there are additional items

nested inside of it. Click the plus sign to expand the view and show the

nested items.

The plus sign changes to a minus sign (-)when an item is expanded. Click

the minus sign to coll apse the view and hide the nested items.

For devices, if the device is on line, its icon is in green; if it is off line, its

icon is orange.

KVM Over IP Matrix System User Manual

The Tab Bar

The functions associated with each of the tabs are explained in the table below:

Icon Function

Dashboard: The Dashboard is used to view information about

current connections, sessions, and device events. The first page

provides an overview and the sidebar provides a link to view details

about each section. The Dashboard is discussed on page 84.

Device Management: The Device Management page is used to

configure and control the overall operation of the devices added to

the Matrix Manager. Device Management is discussed on page 91.

User Management: T he User Management page is used to create

and manage Users and Groups. It is also used to assign

permissions to them. User Management is discussed o n page 130.

System: The System page is used to configure the KE

Management’s global settings and setup ANMS authorization and

authentication. The System page is discussed on page 145.

Logs: The Log page displays the contents of the log file. The Log

page is discussed on page 159.

Maintenance: The Maintenance page is used to install firmware;

backup and restore configuration information, install certificates, and

set preferences. The Maintenance page is discussed on page 163.

Chapter 5. Browser / Telnet Operation

Telnet

The KE Series can be operated and configured via a remote terminal session

using Telnet. This is a useful means for configuring devices when they are first

setup and connected to the network.

To log into the KE Series device by means of a Telnet session, do the

following:

1. On your computer, open a terminal (command line) session.

2. At the prompt, key in the KE device’s IP address in the following way:

telnet [IP address]

3. Press Enter. The login screen appears. At the login prompt, provide the

Password.

Note: The default password for Telnet sessions is password.

Configuration Menu

Once a Telnet connection to the KE device is established, the device’s text-

based Configuration Menu comes up, allowing you to select opt ions by

entering a number on the following screens:

Main Menu

+++++++++++++++++++++++++++++++++++++++++++++++

KE6900 User Station

-- -- -- -- -- -- -- -- --

User Station Configuration

+++++++++++++++++++++++++++++++++++++++++++++++

1. Network

2. Properties

3. System

Q. Logout

Select one:

KVM Over IP Matrix System User Manual

1. Network

+++++++++++++++++++++++++++++++++++++++++++++++

KE6900 User Station

-- -- -- -- -- -- -- -- --

Network Settings

+++++++++++++++++++++++++++++++++++++++++++++++

1. IP Installer [Enabled]

2. DHCP [Disabled]

3. IP Address [172.17.17.34]

4. Subnet Mask [255.255.255.0]

5. Default Gateway [172.17.17.254]

Q. Exit

Select one:

2. Properties

+++++++++++++++++++++++++++++++++++++++++++++++

KE6900 User Station

-- -- -- -- -- -- -- -- --

Device Properties

+++++++++++++++++++++++++++++++++++++++++++++++

1. Mode [Matrix]

2. Transmitter Video IP Address [172.17.17.35]

3. Transmitter Audio IP Address [172.17.17.35]

4. Transmitter USB IP Address [172.17.17.3 5]

5. Transmitter RS232 IP Address [172.17.17.35]

6. UART Configuration

7. Video [Enabled]

8. Audio [Enabled]

9. USB [Enabled]

10. RS232 [Enabled]

11. KE Manager IP [172.17.17.33]

12. KE Manager Port [9110]

13. Beeper [Enabled]

14. USB Mode [VM]

15. USB Secure Transmit [Disabled]

Q. Exit

Select one:

Chapter 5. Browser / Telnet Operation

3. System

+++++++++++++++++++++++++++++++++++++++++++++++

KE6900 User Station

-- -- -- -- -- -- -- -- --

System Setting

+++++++++++++++++++++++++++++++++++++++++++++++

1. Device Name [KE6900R]

2. Device Description [Receiver1]

Device IP Address: 172.17.17.34

Device MAC Address: 00:10:74:A8:01:23

Device FW Version: V1.1.109

Device Serial Number:

3. Password [Enabled]

4. Change Password

5. System Reboot/Reset to Factory Default

Q. Exit

Select one:

Chapter 6

Dashboard

Overview

The Dashboard tab is used to view events about connections, sessions, online

devices and schedules. The Home page provides an overview of the

information provided in each section. The Sidebar provides a link to each

section in the Dashboard.

The Dashboard opens on the Home page, as shown here:

At the bottom of the page, click Shutdown* to stop the KE Manager service,

or Restart to stop and restart the service. Both options will logout all user web

sessions.

Note: Clicking Shutdown stops the KE Manager service and web sessions

will not be available until the KE Manager service is restarted.

Chapter 6. Dashboard

Active Connections

The Active Connections page lets an administrator see the active Channel

connections (User Statio ns connected to Transmitters) and provides

information about each of their sessions.

The meanings of the headings at the top of the page are straightforward.

Channel refers to the defined Transm itt er connection in use by the User

Station.

Streams refers to the type of source the connection is streaming: Video,

Audio, USB, or Serial.

Access Mode refers to the type of access (Exclusive, Occupy, Share, View

only) that the User Station is connecting with.

User Station refers to the Receiver that is being used to access the Channel

connection.

Username refers to the user that logged into the User Station to establish

the connection.

Start Time refers to the date/time the connection between the User Station

and T ransmitter began.

Operation provides a Disconnect button that allows you to disconnect the

active connection.

KVM Over IP Matrix System User Manual

Active Sessions

The Active Sessions page show s all of the users that are logged into KE

Management and OSD sessions and provides information concern ing the

“who, where and when” of each session. This page also gives the administrator

the option of forcing a user logout by selecting the user and clic kin g Kill

Session from the bottom of the page.

The meanings of the headings at the top of the page are straightforward.

Select allows you to check boxes and use the Kill Session button at the

bottom of the page to force users to logout.

Username refers to the user that logged into the User Station to establish

the connection.

Service refers to how the user logged into their session – via Matrix

Manger or OSD.

IP refers to the IP address of the device from which the user has logged in.

Login Time refers to the date/time that the user logged int o the KE

Management software or OSD session.

Last Access refers to the last time the user session was active and in use.

User Type refers to the account type that the user is logged in with.

Chapter 6. Dashboard

Online User Stations

The Online User Stations page lets the administrator see all of the Receivers

that are currently available on the network and provides information about each

device.

The meanings of the headings at the top of the page are straightforward.

ID refers to the identificatio n number assigned by the system.

Name refers to the name entered on the User Stations System page.

Model Name refers to the Receiver model number.

Status refers to the User Station’s online status.

Address refers to the IP address of the User Station.

Streams refers to the source type that the User Station is configured to

stream: Video, Audio, USB, and Serial.

KVM Over IP Matrix System User Manual

Online Transmitters

The Online Transmitters page lets the administrator see all of the Transmitters

that are currently available on the network and provides information about each

device.

The meanings of the headings at the top of the page are straightforward.

ID refers to the identification number assigned by the system.

Name refers to the name entered on the Transmitter’s System page.

Model Name refers to the Transmitter mode l num ber.

Status refers to the T r ansmitter’ s online status.

Address refers to the IP address of the Transmitter.

Streams refers to the source type that the Transmitter is configured to

stream: Video, Audio, USB, or Serial.

Chapter 6. Dashboard

Latest Events

The Latest Events page lets the administrator see the most recent Dashboard

events that relate to the current connections and sessions, and provides details

about each.

The meanings of the headings at the top of the page are straightforward.

Time refers to the date and time that the event occurred.

User refers to the username that the event relates to. If no username

appears, the event is general system information.

Severity refers to the event’s severity type: Information , Error, or Warning

Device refers to the Transmitter or User Station that relates to the event. If

no device is listed the event refers to the KE Management software.

Log Information provides detailed information about each event.

KVM Over IP Matrix System User Manual

Schedule

The Schedule page lets the administrator see all of the Profiles and Video Walls

that are scheduled to activate.

The meanings of the headings at the top of the page are straightforward.

Profiles/Video Walls refers to the ID number created for the Profile or

Video Wall schedule.

Routine Type refers to how often the Profile or Video Wall is scheduled to

repeat.

Day refers to either the day of a week (Monday to Sunday) or a day of the

month that the Profile or Video Wall is scheduled to run.

Start Date refers to the date that the Profiles or Video Wall is scheduled to

start.

End Date refers to the date that the Profile or Video Wall is scheduled to

end.

Connect Time refers to the time of day that the Profile or Video Wall is

scheduled to make its connection(s).

Disconnect Time refers to the time of day that the Profile or Video Wall is

scheduled to disconnect its connectio n(s).

Apply refers to the date and time when the Profile or Video Wall schedule

was created.

Operation provides a Delete button that can be used to permanently delete

the Profile or Video Wall schedule.

Chapter 7

Device Management

Overview

The Device Management tab contains five menu ba r items: User Stations,

Transmitters, Channels, Profiles and Video Wall. Each page provides a way

to add, configure and schedule the Transmitters/Receivers connections. Before

Transmitters and Receivers can be added they must be connected to the

network and have an IP ad dr ess.

The Device Management tab opens on the User Stations page, as shown here:

KVM Over IP Matrix System User Manual

User Stations

The User Stations page allows you to add and configure Receivers. The

Sidebar provides three menu option s: User Stations, Unmanaged User

Stations and User Station Video Gr oup. User Stations are the Receivers that

have been added to the KE Management software. Unmanaged User Stations

are Receivers that have been found on the netwo rk bu t haven’t been added to

the KE Management software. To discover a Receiver, it must be connected to

the network and have an IP address. User Station Video Group lists

Transmitters that have been grouped to share the video from one computer.

Click User Stations from the menu bar and the following screen appears:

The main page provides an overview of each User Station. The Sidebar

provides a link with a more detailed view of each.

The meanings of the headings at the top of the page are straightforward.

ID refers to the identification number assigned by the system.

Name refers to the name entered on the User Stations’s System page.

Model Name refers to the Receiver mod el number.

Access Mode refers to the User Station’s mode set in the Properties.

Status refers to the User Station’s online status.

Address refers to the IP address of the User Station.

Streams refers to the source type that the User Station is configured to

stream: Video, Audio, USB, and Serial.

Chapter 7. Device Management

Adding a User Station

To add a User Station, do the following:

1. From Unmanaged User Stations, select a User Station and click Add in:

or click Search New:

You can search for a device by Local, Subnet, or IP address. Select a

scope, enter the information and click Search.

2. Once added, the User Station appears on the User Stations main page and

in Sidebar menu:

KVM Over IP Matrix System User Manual

Configuring a User Station

A User Station’s settings can be modified from the User Stations main page.

Changes that are saved here are then updated on the Receiver across the

network. To configure a User Station:

1. Select a User Station and click Modify.

2. The Network tab appears with the User Station’s IP address settings:

Item Description

IP Installer The IP Installer is an external Windows-based utility for

assigning IP addresses to the device. Click one of the radio

buttons to select Enable, View Only, or Disable for the IP

Installer utility. See IP Installer, page 226 for details.

For security, we strongly recommend that you set this to View

Only or Disable after each use.

Chapter 7. Device Management

3. Click the Properties tab to configure the User Station’s properties:

Network

Configuration For dynamic IP address assignment, select the Obtain IP

address automatically radio button.

To specify a fixed IP Address, Subnet Mask, and Default

Gateway select the Set IP address manually radio button and

fill in the fields with values appropriate for your network.

For information to configure the network settings locally on the

device see Network Configuration, page 44.

Item Description

Mode Select Extender mode for simple one-to-one (Transmitter to

User Station) setups that are managed mostly with the

Receiver’s OSD menu.

Select Matrix mode to manage devices and connections from

the KE Management software. This mode is for advanced setup

and administration of Transmitter to User Station connections

via the Matrix Manger browser UI. (See Channel Connections,

page 111)

Properties If you selected Extender mode (above) set the Transmitter IP

address for the User Station’s Video, Audio, USB, and RS232

source signals.

If you selected Matrix mode (above) the Properties will be

grayed out. Use Channels to configure the Transmitter

connections. (See Channel Connections, page 111)

Item Description

KVM Over IP Matrix System User Manual

RS-232 Settings Configure the settings for the serial device the User Station will

be connecting to. The default settings are:

Baud Rate: 9600

Parity: None

Data Bits: 8 bits

Stop bits: 1 bit

Flow Control: None

Enable Media Select which source type the User Station can stream : Video,

Audio, USB, and RS232.

Manager

Address Set the IP address and Port number of the computer running

the KE Management software. The default port number is 9110.

User Station’s OSD to access the Connection Page (see

page 60).

Note: WARNING! If you uncheck Login Required you must

select an Anonymous User in Global Settings. Otherwise a

system login error may occur on the User Station’s OSD.

(See User Station Login Settings, page 148)

Beeper Check this box for the Receiver to beep when configuration

changes are made.

Item Description

Chapter 7. Device Management

(Continues on next page.)

USB Mode Select the type of USB device you will connect to the USB ports:

Virtual Media: Select this option only if you are plugging a USB

disk drive (including USB HDD/optical disk) into the USB ports.

This will give you the highest data transfer speeds but will not

allow other USB devices to work when plugged into the USB

ports. When user stations connected to the same transmitter

mount or unmount USB disk drives, the keyboard and mouse

operations will experience a brief delay. Transmitters can

support up to 12 virtual media connections at the same time

(keyboard/mouse included).

Generic USB device: Use this option to plug USB peripherals

into the USB ports. This option also allows a keyboard and

mouse with special functions to plug into the USB ports for

console use. Use this only if the special functions of the

keyboard or mouse are required but do not work when plugged

into the console ports. When the keyboard and mouse are

plugged into the USB ports, they will not work within the OSD

menus. To work within the OSD menus, the keyboard and

mouse must be plugged into the console ports. KE6900ST

transmitters do not support the Generic USB Device mode. In

this mode, KE6900/KE6940 transmitters supports up to 2 USB

connections; and KE8950/KE8952 transmitters support up to 5

USB connections (keyboard/mouse excluded).

Encryption: Check this box to encrypt USB disk drives plugged

into the USB ports.

Item Description

KVM Over IP Matrix System User Manual

4. Click the System tab to configure the general settings:

5. After entering the information, click Save.

Item Description

General Enter the Name, Location, and Description of the User

Station. This section also displays the User Station’s IP

Address, F/W Version, Model Name, MAC Address and MFG*.

Note: The MFG number (manufacturing number ) is an internal

serial number for our factory and technical support staff to

identify products. This number does not affect any product’s

warranty. If your product needs after-sales services, you may

provide the MFG Number to our sales or technical support staff

to identify the product and model number.

Reboot Check the box and click Reboot to reset the User Sta tion’s

settings back to the factory default. All custom settings will be

lost.

User Station

Password

Change

Check Enable to require a password to access the User

Station’s OSD configuration screens (see page 49).

Enter the Old Password, enter a New Password, and confirm

the new password in the Confirm Password box.

Chapter 7. Device Management

Deleting a User Station

To delete a User Station:

1. Select the User Station you want to delete.

2. Click Move Out.

The device list updates with the remaining User Stations. The User Station you

deleted will appear on the Unmanaged User St ations main page and Sidebar

menu.

KVM Over IP Matrix System User Manual

100

User Station Video Group

Creating a User Station Video Group allows you to cascade up to four

Transmitters connected to separate video cards on a computer and share the

video with four or eight (dual display) User Stations with the first having

keyboard and mouse access. The image below provides an example of the

setup without the actual physical connections or possible device connections.

Note: User Station Video Groups cannot be used with a Video Wall or Profile.

Hardware Setup

1. Connect each Transmitter to the network and to a DVI port on the com-

puter.

2. Connect one Transmitter ’s – console & KVM ports to their respective

device (keyboard/mouse/com put er).

Transmitters

Receivers

Max 8 monitors

with dual display.

Chapter 7. Device Management

101

3. Setup the Receivers as you normally would. All Receivers can have a

keyboard and mouse but only one (Video 1) can work on the computer for

the group.

4. Note the Receiver and T ransmitter with keyboard and mouse access (to the

computer) so they can be set in the User Station Video Group (as Video 1)

and in the Channel (as KVM Transmitter).

Adding a User Station Video Group

1. Add the User Stations (Adding a User Station, page 93) and Transmitters

(Adding a Transmitter, page 104) to the KE Management soft ware.

2. On the left Sidebar select User Station Video Grou p.

3. Provide a Name and Description for the group.

4. Use the Video 1 drop-down menu to select the Receiver that will have

keyboard and mouse access to the computer.

KVM Over IP Matrix System User Manual

102

Note: All Receivers can switch KVM access to other Transmitters but only

Video 1 has keyboard and mouse access to the computer for the group.

5. Use the Video 2, Video 3 and Video 4 drop-down menus to select the

other Receivers for the group.

6. Click Save. The group appears in the Sidebar.

7. On the menu bar, go to Channels.

8. Add a new Channel.

9. Set the Source Stream to map the Transmitters to the User Station Video

Group Receivers, as such: KVM Transmitter Video 1; Video 2 Video

2; Video 3 Video 3; Video 4 Video 4.

Use the KVM Transmitter drop-down menu to select the Transmitter

connected to the computer’s keyboard and mouse ports.

Use the Video 2, Video 3 and Video 4 drop-down menus to select the

other T ransmitters connected to the computer.

Use the Audio, USB and Serial drop-down menus to select the

Transmitter for each source signal. The Transmitter selected sends the

signal to the Receiver set with the same Video #.

10. Configure the remaining Channel settings (see Adding a Channel,

page 113).

11. Click Save.

Chapter 7. Device Management

103

Transmitters

The Transmitters page allows you to add, configure, and delet e Transmitters.

The Sidebar provides two options: Transmitters and Unmanaged

Transmitters. Unmanaged Transmitters are Transmitters on the network that

haven’t been added to the KE Management software. For the KE Management

software to discover a Transmitter, it must be connected to the local network

with an IP address.

Click Transmitters from the menu bar and the following screen appears:

The main page provides an overview of each Transmitter. The Sidebar

provides a link with a more detailed view of each.

The meanings of the headings at the top of the page are straightforward.

ID refers to the identificatio n number assigned by the system.

Name refers to the name entered on the Transmitter’s System page.

Model Name refers to the Transmitter’s model number.

Access Mode refers to the Transmitter’s mode set in the Properties.

Status refers to the Transmit ter’s online status.

Address refers to the IP address of the Transmitter.

Streams refers to the source type that the Transmitter is configured to

stream: Video, Audio, USB, or Serial.

KVM Over IP Matrix System User Manual

104

Adding a Transmitter

To add a Transmitter, do the following:

1. From Unmanaged Transmitters, select a Transmitter and click Add in:

or click Search New:

You can search for a device by Local, Subnet, or IP address. Select a

scope, enter the information and click Search.

2. Once added, the Transmitter appears on the Transmitters main page and

Sidebar menu:

Chapter 7. Device Management

105

Configuring a Transmitter

A Transmitter’s settings can be modified from the Transmitters main page.

Changes that are saved are update d on the Tran smitter device across the

network. To configure a Transmitter:

1. Select a Transmitter and click Modify.

2. The Network tab appears with the Transmitter’s IP address settings:

Item Description

IP Installer The IP Installer is an external Windows-based utility for

assigning IP addresses to the device. Click one of the radio

buttons to select Enable, View Only, or Disable for the IP

Installer utility. (See IP Installer, page 226)

For security, we strongly recommend that you set this to View

Only or Disable after each use.

KVM Over IP Matrix System User Manual

106

3. Click the Properties tab to configure the Transmitter’s properties:

Network

Configuration For dynamic IP address assignment, select the Obtain IP

address automatically radio button.

To specify a fixed IP Address, Subnet Mask, and Default

Gateway, select the Set IP address manually radio button and

fill in the fields with values appropriate for your network.

For information to configure the network settings locally on the

device see Network Configuration, page 44.

Item Description

Mode Select Extender mode for simple one-to-one (Transmitter to

User Station) setups that are managed with the Receiver’s OSD

menu.

Select Matrix mode to manage devices and connections from

the KE Management software. This mode is for advanced

administration of Transmitter to User Station connections.

(See Channel Connections, page 111)

Item Description

Chapter 7. Device Management

107

Properties Port OS: Use the drop-down menu to select the operating

system of the computer connected to the Transmitter.

OS Language: Use the drop-down menu to select the

operating system language of the computer connected to the

Transmitter.

Enable Multicast Video: Check this box to allow a broadcast of

the Transmitter’s video signal to be sent to multiple User

Stations.

Enable Multicast Audio: Check this box to allow a broadcast

of the Transmitter’s audio signal to be sent to multiple User

Stations.

EDID Mode Selection: EDID contains a display's basic

information and is used by the source device to utilize the best

resolution across different monitors. Select how you want the

source device to acquire the display's EDID:

Default: EDID is set to the default ATEN configuration. This

setting must be used when connecting KE6900 devices to

KE8950 devices.

Auto: Checks the EDID of all connected displays and uses

the best resolution for all displays.

Manual: Manually set the EDID configuration from the User

Station’s OSD (see Manual EDID, page 62).

Remix: Checks the EDID of all connected displays and the

source device uses the best common resolution for all

displays.

Enable Media Select which source type the Transmitter can stream: Video,

Audio, USB and RS232.

RS232 Settings Configure the serial device settings for the Transmitter. The

default settings are:

Baud Rate: 9600

Parity: None

Data Bits: 8 bits

Stop bits: 1 bit

Flow Control: None

Manager

Address Set the Manger IP address and Manager Port number of the

computer running the KE Management software. The default

port number is 9110.

Item Description

KVM Over IP Matrix System User Manual

108

4. Click the System tab configure the general settings:

Transmitter

Video Setting These refer to the Transmitter’s video settings:

Video Type: Select the DVI video connector being used by the

display: Digital (DVI-D) or Digital (DVI-I). This option is only

available for KE6900 units.

Color Depth: Select the number of bits to use for the color

depth: 24, 16, or 8. This is the number of bits used to describe

the color of a single pixel. A bit depth determines the number of

colors that can be displayed at one time.

Bandwidth Limit: Select the maximum bandwidth that the

Transmitter can use to transmit video over the network. A lower

bandwidth transmits lower quality video; a higher bandwidth

sends higher quality video but this can affect network speed.

Video Quality: Select the video quality to use. 5 is the highest

video quality , and 1 is the lowest video quality. Options are: 1~5.

Background Refresh: Sets how often the Transmitter

refreshes the background image on the connected display.

Options are to refresh every 256,128, 64, 32,16, or 0 frames.

Beeper Check this box for the T ransmitter to beep when a configuration

change is made.

Occupy Timeout Set a time threshold for User Stations whose Access Mode has

been set to Occupy If there is no activity from the User Station

occupying the port for the amount of time set here, the User

Station is timed out and the port is released. The first User

Station to send keyboard or mouse input after the port has been

released gets to occupy the port. Input a value from 1 to 240

seconds.

Item Description

Chapter 7. Device Management

109

5. After entering the information, click Save.

Deleting a Transmitter

To delete a Transmitter:

1. Select the Transmitter you want to delete.

2. Click Move Out.

The device list updates with the remaining Transmitters. The Transmitter you

deleted will appear on the Unmanaged Transmitters main page and Sidebar

menu.

Item Description

General Enter the Name, Location, and Description of the T ransmitter.

This section also displays the IP Address, MAC Address, F/W

Version, Serial Number, and Model Number.

Reboot Check the box and click Reboot to reset the Transmitter’s

settings back to the factory default. All custom settings will be

lost.

Transmitter

Password

Change

Check Enable to require a password to access to the

Transmitter’s OSD configuration screens (see page 49).

Enter the Old Password, enter a New Password, and confirm

the new password in the Confirm Password box.

KVM Over IP Matrix System User Manual

110

Chapter 7. Device Management

111

Channel Connections

With Channel connections a User Station can connect to multiple Transmitters,

individu ally or simultaneous ly and stream the Video, Audio, USB, and Serial

source from different Transmitters. For example: you can create a Channel that

connects to four Transmitters to access a different source on each computer, as

shown belo w:

Create Channels to allow User Stations to connect to any Transmitters you

have setup- individually or simultan eously. The Channel defines the

connection to the sources. At the User Stations you can select the Channel

connections you create. To setup Channels: first create a Channel that defi nes

the connection, then create a Profile to give the User Station(s) access to the

Channel. Instructions are provided on the pages th at follow.

Receiver

Transmitters

Video TX Serial TX

Audio TX KVM TX

Channel

Setting

User Station

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Channels

A Channel defines the Transmitter connections for a User Station. This allows

a User Station to connect to different Transmitters and stream sources from

different Transmitters, depending on how the Channel is defined. Once

Channels are created you can select them from the User Station’s Connection

Page (see Connecting, page 60).

Click Channels from the menu bar and the following screen appears:

The main page provides an overview of each Channel. The Sidebar provides a

link with a more detailed view of each.

The meanings of the headings at the top of the page are straightforward.

ID refers to the identification number assigned by the system.

Name refers to the name entered on the Channel’s Info page.

Bound states whether the Channel’s connections are all bound to the same

Transmitter.

Streams refers to the source type that the Channel is configured to stream:

Video, Audio, USB, or Serial.

Video TX, Audio TX, USB TX, RS232 TX lists the Transmitter’s name for

each source stream.

Click Modify to change the selected Channel’s settings.

Click Add to create a new Channel.

Click Delete to remove the selected Channel.

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Adding a Channel

To add a Channel, do the following:

1. From the Channels main page, click Add:

2. The Channel Info tab appears with the general settings:

Item Description

General Enter a Name, Location, and Description for the Channel.

Source Stream Use the drop-down menu to select the Transmitter to use for

each of the Channel’s source stream: KVM (keyboard/video/

mouse), Audio, USB, and Serial.

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3. Click the Groups tab to add the Chan nel to Channel Groups:

Select a Channel Group from the Selected column and use the left

arrow to add the Channel to the group. Select a Channel Group from

the Available column and use the right arrow to remove the Channel

from the group. See Channel Groups, page 116 for details.

Allowed Access

Mode Check the box for the type of access mode you want to allow on

this Channel. This defines how the Channel can be accessed

when multiple users access it.

View Only: Users only have view access to the Channel’s video

display.

Share: Users simultaneously share control over the Channel.

Input from the users is placed in a queue and executed

chronologically.

Occupy: The first user to access the Channel has control over

the Channel. However , additional users may view the Channel's

video display . If the user who controls the Channel is inactive for

longer than the time set in the Timeout box (see Occupy

Timeout, page 108), Channel control is transferred to the first

user to move the mouse or strike the keyboard.

Exclusive: The first user to access the Channel has exclusive

control over the Channel. No other users can view the Channel.

The Timeout function does not apply to Channels which have

this setting.

Item Description

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4. Click the Permissions tab to set the Channels access rights:

5. After entering the information, click Save.

Item Description

Users/Groups Y ou can assign individual access rights to Users and Groups for

the Channel by checking the appropriate boxes:

View Only: Only has view access to the Channel’s video

display.

Share: Can simultaneously share control over the Channel.

Input from the users is placed in a queue and executed

chronologically.

Occupy: The first user to access the Channel has control over

the Channel. However , additional users may view the Channel's

video display . If the user who controls the Channel is inactive for

longer than the time set in the Timeout box (see Occupy

Timeout, page 108), Channel control is transferred to the first

user to move the mouse or strike the keyboard.

Exclusive: The first user to access the Channel has exclusive

control over the Channel. No other users can view the Channel.

The Timeout function does not apply to Channels which have

this setting.

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Channel Groups

Channel Groups allow administrators to easily and efficiently manage users

and Channels. Since Channel Group access rights apply to any Channel that is

a member of the group, administrators need only set them once for the group,

instead of having to set them for each Channel individually. Multiple groups

can be defined to allow some users access to specific Channels, while

restricting other users from accessing them.

Adding a Channel Group

To add a Channel Group, do the following:

1. Select Channel Groups from the Channel Sidebar menu, and click Add:

2. The Channel Group tab appears with the general settings:

Item Description

General Enter a Name and Description for the Channel Group.

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3. Click the Members tab to add Channels to the group:

Select a Channel from the Selected column and use the left arrow to

add it to the group. Select a Channel from the Available column and

use the right arrow to remove it from the group.

4. Click the Permissions tab to set the group access rights:

5. After entering the information, click Save.

Item Description

Users/

Groups You can assign the access rights to Users and Groups for the Channel

Group by checking the appropriate boxes:

View Only: Has view access to the Channel video display.

Share: Simultaneously share control of the Channel. Input from the

users is placed in a queue and executed chronologically.

Occupy: The first user to access the Channel has control over the

Channel. However, additional users may view the Channel's video

display. If the user who controls the Channel is inactive for longer than

the time set in the Timeout box (see Occupy Timeout, page 108),

Channel control is transferred to the first user to move the mouse or

strike the keyboard.

Exclusive: The first user to access the Channel has exclusive control.

No other users can view the Channel. The Timeout function does not

apply to Channels which have this setting.

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Profiles

Profiles are created for Channels to allow User Station access to the

connection. Create a Profile for a Channel and assign access for each User

Station.

Click Profiles from the menu bar and the follo wing screen appears:

The main page provides an overview of each Profile. The Sidebar provides a

link with a more detailed view of each Profile.

The meanings of the headings on th e Profile List are straightforward.

ID refers to the identification number assigned by the system.

Name refers to the name entered on the Profile’s Settings page.*

Description refers to the description entered on the Profile’ s Settings page.

Operation allows you to click Connect to send a Profile’s settings to the

Transmitters and User Stations, or Disconnect to remove a Profile’s

settings from the Transmitters and User Stations.

Click Add to create a new Profile.

Click Modify to change the selected Profile’s settings.

Click Delete to remove the selected Profile.

Note: Profiles and Video Walls can not share the same name.

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Adding a Profile

To add a Profile, do the following:

1. From the Profile ma in page, click Add:

2. The Profile Sett ings tab appears with the Profile and access settings:

Item Description

Name/

Description Enter a Name and Description for the Channel.

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3. Click the Schedule tab if you want to schedule a time for the Profile to

connect. A pop-up window appears:

Access

Mode This defines how the Channel in the Profile can be accessed by

User Stations when multiple users access it.

View O nly : Users only have view access to the Channels video

display.

Share: Users simultaneously share control over the Channel. Input

from the users is placed in a queue and executed chronologically.

Occupy: The first user to access the Channel has control over the

Channel. However, additional users may view the Channel's video

display. If the user who controls the Channel is inactive for longer

than the time set in the Timeout box (see Occupy Timeout,

page 108), Channel control is transferred to the first user to move

the mouse or strike the keyboard.

Exclusive: The first user to access the Channel has exclusive

control over the Channel. No other users can view the Channel. The

T imeout function does not apply to Channels which have this setting.

Permission

Check Checking this box requires a user with access rights (permissions)

to be logged into the User Station’s OSD when the Profile attempts

to connect. If a user is not logged into the OSD or the user account

does not have permission to make the Profile connection, the

connection fails and will not re-connect.

Lock OSD Checking this box will lock the User Station’s OSD so that it can not

be invoked while the Profile is connected. All mouse/keyboard

functions work on the computer but the OSD can not be accessed.

Channel This table lists all the Channels and User Stations available.

Checking a box enables the User Station to use the Channel

connection, listed to the left. The Channel will appear on the User

Station’s Connection Page (See Connections Page, page 61),

allowing you to connect to it.

Connect Clicking Connect will send the Profile settings to the User Stations

to connect to the Transmitters accordingly.

Disconnect Clicking Disconnect sends a command to the User Stations to

disconnect from the Transmitters defined in the profile.

Save Click Save to add the connection profile to the Profile List.

Item Description

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4. Click Add after you have configured the sch edule.

5. Click the Permissions tab to set the Profile’s access rights:

6. After entering the information, click Save.

Item Description

Routine

Type Use the drop-down menu to select how often you would like the

profile to run: Once, Daily, Weekly and Monthly. If you select Weekly/

Monthly an additional drop-down menu appears to select the Week

Day/Month Day on which the profile will run.

Start Date Enter the date on which you want the schedule to begin running.

End Date Enter the date on which you want the schedule to stop running.

Connect

Time Enter the time of day that you want the profile to connect.

Disconnect

Time Enter the time of day that you want the profile to disconnect.

Every If you select a Monthly or Weekly Routine Type, the Every box

appears allowing you to enter how often you want the schedule to run.

For example, every 2, 3 or 4 weeks/months. If you want to run the

schedule once a week or once a month, leave the default entry of 1.

Item Description

Users You must assign access rights for the profile by selecting the Operation

check box for the Users that you want to grant permission to allow the

profile connections.

Groups You must assign access rights for the profile by selecting the Operation

check box for the Groups that you want to grant permission to allow the

profile connections.

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Video Wall

The Vide o Wa ll settings allow you to create a video wall by selecting a

Transmitter for a set of User Stations that will display video content as one

screen. A video wall is considered a connection from a Transmitter to multiple

User Stations. Therefore, each source (Transmitter) on a video wall needs a

separate Video Wall setting created in the KE Management software.

The main page provides an overview of each Video Wall.

The meanings of the headings on th e Video Wall List are straightforward.

ID refers to the identification number assigned by the system.

Name refers to the name entered on the Video Wall’s Settings page.*

Description refers to the description entered on the Video Wall’s Settings

page.

Source Channel refers to th e Transmitter selected for the User Stations.

Operation allows you to click Connect to send the settings to start the

Video Wall connections. Use Disconnect to remove the Video Wall

settings from the Transmitter and User Station(s).

Click Add to create a new Video Wall.

Click Modify to change the selected Video Wall’s settings.

Click Delete to remove the selected Profile.

Note: Profiles and Video Walls can not share the same name.

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Video Wall Example

The diagram below shows a 3x3 video wall setup with three Transmitters

(video sources) connected to nine User Stations. In this scenario, three Video

Wall settings (A, B, C) need to be added to the Matrix Manger.

Transmitter

Matrix Manager Server

LAN GbE Switch

with IGMP

(B) (C)

(A)

Receiver

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Adding a Video Wall

To add a Video Wall, do the following:

1. From the Video Wall main page, click Add:

2. The Video W all Settings tab appears allowing you to configure the settings:

Item Description

Name/

Description Enter a Name and Description for the Video Wall.

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Access

Mode This defines how the Source Channel (Transmitter) can be

accessed by User Stations when multiple users attempt to access it.

View Only: Users only have view access to the Source Channel

video output.

Share: Users simultaneously share control over the Source

Channel. Input from the users is placed in a queue and executed

chronologically.

Occupy: The first user to access the Source Channel has control

over it. However, additional users may view the Source Channel’s

video display . If the user who controls the Source Channel is inactive

for longer than the time set in the Timeout box (see Occupy Timeout,

page 108), control is transferred to the first user to move the mouse

or strike the keyboard.

Source

Channel Click inside this box to bring up a list of Transmitters that can be

select as the video source for the video wall, as shown below:

Note: For KE6940T devices, only the DVI-I Input 1 port can be used

as the source channel.

Number of

Displays Use the two slide bars to set th e number of vertical and horizontal

displays for the video wall.

Bezel

Dimension Sets the vertical and horizontal line size between each display in the

video wall.

Scale Mode Sets the scaling for the video output on the displays:

Stretch: fits the video on the entire display.

Fit Width: fits the video to the width of the display.

Fit Height: fits the video to the height of the display.

Video Wall

Layout Click inside a box to bring up a list of User Stations that can be

selected as the video output for that portion of the video wall.

Item Description

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3. Click the Schedule tab if you want to schedule a time for the video wall to

connect. A pop-up window appears:

4. Click Add after you have configured the schedule.

5. Click the Permissions tab to set the Video Wall’s access rights:

Connect Clicking Connect will send the Video Wall settings to the

Transmitters and User Stations and will connect the devices

accordingly.

Item Description

Routine

Type Use the drop-down menu to select how often you would like the video

wall to run: Once, Daily, Weekly and Monthly. If you select Weekly/

Monthly an additional drop-down menu appears to select the Week

Day/Month Day on which the profile will run.

Start Date Enter the date on which you want the schedule to begin running.

End Date Enter the date on which you want the schedule to stop running.

Connect

Time Enter the time of day that you want the video wall to connect.

Disconnect

Time Enter the time of day that you want the video wall to disconnect.

Every If you select a Monthly or Weekly Routine Type, the Every box

appears allowing you to enter how often you want the schedule to run.

For example, every 2, 3 or 4 weeks/months. If you want to run the

schedule once a week or once a month, leave the default entry of 1.

Item Description

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6. After entering the information, click Save.

Item Description

Users You must assign access rights for the Video Wall by selecting the

Operation check box for the Users that you want to grant permission to

allow the connections.

Groups You must assign access rights for the Video Wall by selecting the

Operation check box for the Groups that you want to grant permission to

allow the connections.

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130

Chapter 8

User Management

Overview

User Management has two menu bar items used to create Accounts and

Groups. The User Management tab opens on the Accounts page, as shown

here:

The page is organized into two main areas: the Sidebar at the left, and the large

main panel at the right.

Users and groups appear in the panel at the left of the page. The large

panel at the right provides more detailed information at-a-glance for each.

There are menu bar entries for Accounts (Users) and Groups.

Depending on the menu item selected, either Users or Groups are listed

in the Sidebar.

The sort order of the information displayed can be changed by clicking the

main panel column headings.

The buttons below the main panel are used to manage users and groups, as

shown in the sections that follow.

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Users

The KE Management software supports three types of user accounts, shown in

the table bellow:

Adding Users

To add a user, do the following:

1. Select Users in the Sidebar.

2. Click Add at the bottom of the main page. The User tab opens:

Enter the required information in the fields provided. A description of each

is given in the table below:

User Type Role

Administrator Access and management of the KE Management software,

including configuration and setting up of devices. Manage

Users, Groups, Channels, Profiles and Video Walls.

Configure personal working environments.

Super User Access User Station to connect Channels and Profiles they

have been given permission for.

User Access User Stations to connect to Channels they have

been given permission for.

Field Description

Username From 1 to16 characters are allowed depending on the

Account Policy settings.

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3. At this point you can assign the new user to a group by selectin g the

Groups tab – the Groups page is discussed on page 136. You can assign

the user’s Channels and Groups access rights by selecting the Devices tab

– as discussed on page 140. You can assign the user’s Profiles and Video

Walls access rights by selecting the Profiles/Video Walls tab – as

discussed on page 143.

Note: Optionally, you can skip this step now to add more users and create

groups, and come back to it later.

4. When your selections have been made click Save.

5. When the Operation Succeeded message appears, click OK.

6. Click Users in the Sidebar to ret urn to the main screen. The new user

appears in the Sidebar list and in the main panel, as well.

Local User Check the Local User box if the account is for logging in to

the KE Management software or a User Station (Receiver).

Uncheck the Local User box if the account is authenticated

with a 3rd party external source, such as RADIUS, LDAP/

AD, or TACACS+. See ANMS, page 150 for details.

Password From 0 to16 characters are allowed depending on the

Account Policy settings.

Confirm Password To be sure there is no mistake in the password, you are

asked to enter it again. The two entries must match.

Description Additional information about the user that you may wish to

include.

Role There are three account categories: Administrator, Super

User and User.

The Administrators have full access to make changes

within the KE Management software, which includes

adding and removing Transmitters and Receivers, user

accounts, preferences, and configuration settings.

The Super Users have access to the OSD on User

Stations and can connect Channels and Profiles.

The Users can log in from User Stations to connect

channels.

Status Status allows you to control the user’s account and access

to the installation, as follows:

Disable Account lets you suspend a user’s account

without actually deleting it, so that it can be easily

reinstated in the future.

Field Description

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The Sidebar Users list can expand and collapse. If the list is expanded,

click the minus symbol ( – ) next to the Users icon to collapse it; if it is

collapsed there is a plus symbol ( + ) next to the icon. Click the plus

symbol to expand it.

The icon for administrators is orange; the icon for users is green.

The large main panel shows the user’s name; the description that was

given when the account was created; and whether the account is

currently active or has been disabled.

Modifying User Accounts

To modify a user account, do the following:

1. In the Sidebar User list, click the user’s name

– or –

In the main panel, select the user’s name

2. Click Modify.

3. In the User page that com es up , make your changes, then click Save.

Note: The User page is discussed on page 131; the Groups page is

discussed on page 136, the Devices page is discussed on page 140.

Deleting User Accounts

To delete a user account do the fo llowing:

1. In the main panel, select the user’s name.

2. Click Delete.

3. Click OK.

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Groups

Groups allow administrators to easily and efficiently manage users and

devices. Since device access rights apply to anyone who is a member of the

group, administrators need only set them once for the group, instead of having

to set them for each user individually. Multiple groups can be defined to allow

some users access to specific devices, while restricting other users from

accessing them.

Creating Groups

To create a group, do the following:

1. Select Groups on the menu bar.

2. Click Add at the bottom of the main panel. The Group notebook opens,

with the Group tab selected:

3. Enter the required informat ion in the appropriate fields. A description of

each of the fields is given in the table below:

4. At this point you can assign users to th e grou p by selecting the Members

tab – the Members page is discussed on page 138. You can also assign the

group’s Channels and Channel Gr oups access rights by selecting the

Devices tab – the Devices page is discussed on page 140.

5. When your selections have been made click Save.

6. When the Operation Succeeded message appears, click OK.

7. Click Group in the Sidebar to return to the main screen. The new group

appears in the Sidebar Group list and in the main panel.

Field Description

Group Name A maximum of 16 characters is allowed.

Description Additional information about the user that you may

wish to include. A maximum of 63 characters is

allowed.

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135

The Sidebar Group list can expand and collapse. If the list is expanded,

click the minus symbol ( – ) next to the Users icon to collapse it; if it is

collapsed there is a plus symbol ( + ) next to the icon. Click the plus

symbol to expand it.

The large main panel shows the group’s name, and the description that

was given when the group was created

Repeat the above procedure to add additional groups.

Note: You must perform Step 7 before attempting to add a new group, or else

the new group you are creating will replace the group you just finished

creating.

Modifying Groups

To modify a group, do the following:

1. In the Sidebar Group list, click the group’s name

– or –

In the main panel, select the group’s name.

2. Click Modify.

3. In the Group notebook that comes up, make your changes, then click Save.

Note: The Group page is discussed on page 134; the Members page is

discussed on page 138, The Devices page is discussed on page 140.

Deleting Groups

To delete a group do the following:

1. In the Sidebar, click the Groups icon.

2. In the main panel, select the group’s name.

3. Click Delete.

4. Click OK.

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Users and Groups

There are two ways to manage users and groups: from the Users notebook; and

from the Group notebook.

Note: Before you can assign users to groups, you must first create them.

See Adding Users, page 131 for details.

Assigning Users to a Group From the User’s Notebook

To assign a user to a group from the User’s notebook, do the following:

1. In the Sidebar User list, click the user’s name

– or –

In the main panel, select the user’s name

2. Click Modify.

3. In the User notebook that comes up, select the Groups tab. A screen,

similar to the one below, appears:

4. In the Available column, select the group that you want the user to be in .

5. Click the Right Arr ow to put the group’s name into the Selected column.

6. Repeat the above for any other groups that you want the user to be in.

7. Click Save when you are done.

Note: If a user has permissions in addition to the on es assigned to the group,

the user keeps those permission s in addition to the group ones.

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Removing Users From a Group From the User’s Notebook

To remove a user from a grou p fro m the User’s notebook, do the following:

1. In the Sidebar User list, click the user’s name

– or –

In the main panel, select the user’s name.

2. Click Modify.

3. In the User notebook that comes up, select the Groups tab. A screen,

similar to the one below, appears:

4. In the Selected column, select the group that you want to remove the user

from.

5. Click the Left Arrow to remove the group’s name from the Selected

column. (It goes back into the Available column.)

6. Repeat the above for any other groups that you want to remove the user

from.

7. Click Save when you are done.

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Assigning Users to a Group From the Group’s Notebook

To assign a user to a group from the Group notebook, do the following:

1. In the Sidebar Group list, click the group’s name

– or –

In the main panel, select the group’s name.

2. Click Modify.

3. In the Group notebook that comes up, select the Members tab. A screen,

similar to the one below, appears:

4. In the Available column, select the user that you want to be a member of

the group.

5. Click the Right Arr ow to put the user ’s name into the Selected column.

6. Repeat the above for any other users that yo u want to be members of the

group.

7. Click Save when you are done.

Note: If a user has permissions in addition to the on es assigned to the group,

the user keeps those permission s in addition to the group ones.

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139

Removing Users From a Group From the Group’s Notebook

To remove a user from a group from the Group’s notebook, do the following:

1. In the Sidebar Group list, click the group’s name

– or –

In the main panel, select the group’s name.

2. Click Modify.

3. In the Group no tebook that comes up, select the Members tab. A screen,

similar to the one below, appears:

4. In the Selected column, select the user that you want to remove from the

group.

5. Click the Left Arrow to remove the user’s name from the Selected

column. (It goes back into the Available column.)

6. Repeat the above for any other users that you want to rem ove from the

group.

7. Click Save when you are done.

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Device

You can assign Channel and Channel Group permissions from the Devices tab.

For information on Channels and Channel Groups See Channels, page 112.

Assigning Device Permissions From the User’s Notebook

To assign a device permissions to a user from the User’s notebook, do the

following:

1. In the Sidebar User list, click the user’s name

– or –

In the main panel, select the user’s name.

2. Click Modify.

3. In the User notebook that comes up, select the Devices tab. A screen,

similar to the one below, appears:

4. Make your permission settings for each device according to the

information provided below:

Field Description

Channels Lists the Channels which you can assign access rights to for

the user. (See Channels, page 112 for details)

Groups Lists the Channel Groups which you can assign access

rights to for the user. (See Channel Groups, page 116 for

details)

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141

5. When you have finished making you r choices, click Save.

6. In the confirmation popup that appears, click OK.

Columns Check the boxes to apply access rights on the device for the

user. This defines how the Channel can be accessed when

multiple users access it.

View Only: Users can only view the remote screen, and

cannot perform operations on it.

Share: Users simultaneously share control over the

Channel. Input from the users is placed in a queue and

executed chronologically.

Occupy: The first user to access the Channel has control

over the Channel. However, additional users may view the

Channel's video display. If the user who controls the

Channel is inactive for longer than the time set in the

Ti meout box, Channel control is transferred to the first user

to move the mouse or strike the keyboard.

Exclusive: The first user to access the Channel has

exclusive control over the Channel. No other users can view

the Channel. The Timeout function does not apply to

Channels which have this setting.

Field Description

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Assigning Device Permissions From the Groups’ Notebook

To assign a device permissions to a Group of users, do the following:

1. In the Sidebar Groups list, click the group’s name

– or –

In the main panel, select the group’s name.

2. Click Modify.

3. In the Groups notebook that comes up, select the Devices tab.

4. The screen that comes up is the same one that appears in the User’s

notebook. The only difference is that whatever settings you make apply to

all members of the group instead of just one individual member.

Make your device assignments according to the information described

under Assigning Device Permissions From the User’s Notebook, page 140.

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143

Profiles/Video Walls

You can assign Profile and Video Wall permissions from the Profiles/Video

Walls tab. For information on Profiles and Video Walls, see Profiles, page 118

or Video Wall, page 123.

Assigning Profile/Video Wall Permissions From the User’s

Notebook

To assign a Profile/Video Wall permission to a user from the User’s notebook,

do the following:

1. In the Sidebar User list, click the user’s name

– or –

In the main panel, select the user’s name.

2. Click Modify.

3. In the User notebook that comes up, select the Profile/Video Wall tab. A

screen, similar to the one below, appears:

4. Make your permission settings for each device according to the

information provided below:

Field Description

Profiles/

Video Walls

Lists the Profiles/Video Walls which you can assign access

rights to for the user. (See Channels, page 112 for details)

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5. When you have finished makin g your ch oices, click Save.

Operation Put a check in the box to grant permission for the user to

connect to Profiles/Video Walls.

Field Description

145

Chapter 9

System

Overview

The System tab is used to configure the KE Management system settings and

provides three menu bar items: Global Settings, ANMS and Redundancy.

The System tab opens on the Global Settings page, as shown here:

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Global Settings

The Global Settings page lets an administrator change the default settings used

for the KE Management Software:

Item Description

General Fill in a Name and Description for the KE Management

software.

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Network Ports Use this setting to specify the service ports used to access

the KE Management software:

Device Port: This is the port number to configure on the

Transmitter and User Station to access the KE Manage-

ment software (see Manager Address, page 56 and

Manager Address, page 52). The default is 9110.

HTTP Port: This is the port number to use for a browser

HTTPS Port: This is the port number to use for a secure

browser login. The default is 8443.

Example: To access the KE Management software on a

computer with an IP address of 192.168.0.100, using a

secure browser login (https), enter: https://

192.168.0.100:8443

Allowed Access Mode Select the default Access Mode for devices added to the

KE Management software. This defines how the device

can be accessed when multiple users log on.

View Only: Users can access the computer and view the

screen, but cannot perform any operations on it.

Exclusive: The first user to connect to the Transmitter

has exclusive control over the computer. No other users

can view the computer. The Timeout function does not

apply to devices that have this setting.

Occupy: The first user to connect to the Transmitter has

control over the computer. However, additional users

may view the computers video display. If the user who

controls the computer is inactive for longer than the time

set in the Timeout box, computer control is transferred to

the next user to move the mouse or strike the keyboard.

Share: Users simultaneously share control over the

computer. Input from the users is placed in a queue and

executed chronologically.

Item Description

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User Station Login

Settings This will be the User Station’s default setting when they are

added to the KE Management software. You can change

this setting from the User Station’s Properties.

Check Login Required to prompt users for a username

and password at the User Station OSD before being able

to access the Connections Page (see Connections

Page, page 61). If you uncheck this, you must set the

Non-Authorized User.

Non-Authorized User: If the Login Required box is not

checked, select a user from the drop-down menu to use

as the default profile to anonymously login to the User

Station, in the background.

Note: WARNING! If Login Required isn’t checked and an

Anonymous User isn’t selected, a system login error will

occur in the User Station OSD.

Fast Switching Allows you to select the default resolution to use that gives

you the ability to switch faster between User Station and

Transmitter connections. If the monitor you are using does

not support fast switching the video may not display

correctly when this setting is enabled.

Item Description

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Global Device Properties These settings allow you to set the default properties used

by all devices:

Occupy Timeout: Set the number of seconds for a

user's session to be inactive before the access is

released for use by another user, when using the

Occupy Access Mode. This will be the default setting for

Transmitters.

EDID Mode Selection: Extended Display Identification

Data (EDID) contains a display's basic information and is

used by the source device to utilize the best resolution

across different monitors. This will be the default setting

for Transmitters. Select how you want the source device

to acquire the display's EDID:

Default: EDID is set to the ATEN default

configuration. This setting must be used when

connecting KE6900 devices to KE8950 devices.

Auto: Checks the EDID of all connected displays

and uses the best resolution for all displays.

Manual: Manually set the EDID configuration from

the User Station’s OSD (see Manual EDID,

page 62).

Remix: Checks the EDID of all connected displays

and the source device uses the best common

resolution for all displays.

Beeper: Check this box for the device to alert you with a

sound when its first being accessed or when a configura-

tion change is made.

Use the Sync check box for each option above to push the

setting change to the devices after you click Save.

Item Description

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ANMS

The ANMS (Advanced Network Management Settings) page is used to set up

organized as a notebook with two tabs – each with a series of related panels, as

describe d below.

Event Destination

SMTP Settings

To have the Matrix Manager emai l repo rts from the SMTP server to you,

do the following:

1. Enable the Enable report from the following SMTP Server, select the

the Log Level (Information, Warning, or Error), and key in the SMTP

Server IP address and SMTP Port.

2. If your server requires authentication, check the Server requires

authentication checkbox, and key in the appropriate information for the

Account Name and Password fields.

3. Key in the email address of where the report is being sent from in the

From field.

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Note: 1. Only one email address is allowed in th e From field, and it

cannot exceed 64 Bytes.

2. 1 Byte = 1 English alphanumeric character.

4. Key in the email address (addresses) of where you want the SMTP

reports sent to in the To field.

Note: If you are sending the report to more than one email address,

separate the addresses with a semicolon. The total cannot exceed

256 Bytes.

5. Click Save.

Syslog Settings

To record all the events that take place on the Matrix Manager and write

them to a Syslog server, do the following:

1. Check Enable.

2. Use the drop-down menu to select the Log Level (Information,

Warning, or Error).

3. Key in the Server IP address of the Syslog server.

4. Key in the Service Port number. The valid port range is 1-65535.

5. Click Save.

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Authentication & Authorization

RADIUS Settings

To allow authentication and authorization through a RADIUS server, do

the following:

1. Check Enable.

2. Fill in the IP addresses and service port of the Preferred RADIUS

Server and Alternate RADIUS Server.

3. In the Timeout field, set the time in seconds that the Matrix Manager

waits for a RADIUS server repl y before it times out.

4. In the Retries field, set the number of allowed retries.

5. In the Shared Secret field, key in the character string that you want to

use for authentication between the Matrix Manager and the RADIUS

Server. A minimum of 6 characters is required.

6. On the RADIUS server, Users can be authenticated with any of the

following methods:

Set the entry for the user as su/xxxx

Where xxxx represents the Username given to the user when the

account was created on the Matrix Manager.

Use the same Username on both the RADIUS server and the

Matrix Manager.

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Use the same Group name on both the RADIUS server and the

Matrix Manager.

Use the same Username/Group name on both the RADIUS server

and the Matrix Manager.

In each case, the user’s access rights are the ones assigned that were

assigned when the User of Group was created on the Matrix Manager.

LDAP / AD Authentication and Authorization Settings:

To allow authentication and authorization for the Matrix Manager via

LDAP / AD, refer to the information in the table, below:

Item Action

Enable Put a check in the Enable checkbox to allow LDAP / AD

authentication and authorization.

Enable SSL Put a check in the Enable checkbox to allow SSL connections.

LDAP Server IP

and Port Fill in the IP address and port number for the LDAP / AD server.

You can use the IPv4 address, the IPv6 address or the domain

name in the LDAP Server field.

For LDAP, the default port number is 389.

Timeout Set the time in seconds that the Matrix Manager waits for an

LDAP / AD server reply before it times out.

Admin DN Consult the LDAP / AD administrator to ascertain the appropriate

entry for this field. For example, the entry might look like this:

ou=kn4132,dc=aten,dc=com

Admin Name Key in the LDAP administrator’s username.

Password Key in the LDAP administrator’s password.

Search DN Set the distinguished name of the search base. This is the

domain name where the search starts for user names.

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On the LDAP / AD server, Users can be authenticated with any of the

following methods:

With MS Active Directory schem a.

Note: If this method is used, the LDAP schema for MS Active Directory

must be extended. Without schema – Only the Usernames used on

the Matrix Manager are matched to the names on the LDAP / AD

server. User privileges are the same as the ones configured in the

Matrix Manger.

Without schema – Only the Usernames used on the Matrix Manager

are matched to the names on the LDAP server. User privileges are the

same as the ones configured in the KE Management software.

W ithout schema – Only Groups in AD are matched. User privileges are

the ones configured for the groups he belongs to in the Matrix Manger.

Without schem a – Usernames and Gr oups in AD are matched. User

privileges are the ones configured for the User and the Groups in the

Matrix Manger.

TACACS+ Settings:

Enable TACACS+ and enter the following info rmation:

Preferred TACACS+ Server

Preferred TACACS+ Service Port

Shared Secret 1

Alternate TACACS+ Server

Alternate TACACS+ Service Port

Shared Secret 2

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Redundancy

The Redundancy page sets up a second compu ter as backup in case the

computer hosting the KE Management software goes off-line. If the KE

Management software is off-line, the secondary computer will auto matically

take over operations, allowing all connections to continue without disruption –

with only a brief period (30 seconds) when new connections can't be started.

When the primary computer comes back online it retrieves the database with

any changes from the secondary computer and re-takes all KE Manageme nt

software operations.

To setup Redundancy, do the following:

1. Install the KE Management software on a second computer with the USB

License key (see page 71).

2. Open the KE Management software and go to the System Redundancy

page.

3. Click Modify. The Status window appears:

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4. Check the Enable Redundancy box and select the Slave radio button.

5. Use the Master drop-down menu to select the primary computer’s IP

address.

6. Click OK.

7. This computer is now running in Standby mode, as identified in the

orange status bar:

8. Remove the USB License key and plug it into the primary computer

running the KE Management software.

9. Open the KE Management software on the primary computer and go to the

System Redundancy page.

10.Click Modify. The Status window appears:

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11. Check the Enable Redundancy box and select the Master radio button.

12. Use the Slave drop-down menu to select the secondary computer’s IP

address.

13. Enter the Username and Password of the secondary computer’s local

administrator accoun t.

14. Check the Auto Switch box to automatically switch the KE Management

software to the secondary computer when the primary computer is offline

– and reverse the action when the primary computer is back online.

15. Click OK.

16. The Redundancy page provides information about the configuration.

(Continues on next page.)

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Item Action

Mode Displays the role of the computer running the KE Management

software: Master (primary) or Slave (seconda ry).

Status Displays Working for the computer currently managing the KE

Management software database. Displays Standby when the

computer is waiting as a backup and getting database updates

from the primary computer running the KE Management

software.

Peer IP Address Displays the IP address of the computer configured to send

(primary) or receive (secondary) the database updates for

redundancy.

Peer ID Displays the MAC address of the computer configured to send

(primary) or receive (secondary) the database updates for

redundancy.

Auto Switch Displays the Auto Switch (Yes/No) status. (Master only).

Event Log Displays the logs that provide information about the KE

Management software's redundancy status.

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Chapter 10

Logs

Overview

The Matrix Manager logs all the events that take place on it an stores them in

a Log. The Logs tab opens on the System Log page, as shown here:

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System Log

The System Log page displays events that take place on the Matrix Manager

and provides a breakdown of the time, user, severity, device, and log

information, for a description of each event. You can change the sort order of

the display by clicking on the column headi ngs.

The first four buttons on the lower row navigate through the pages of the

listed events. The left takes you to the first page; the right takes you to the

last page; the middle buttons move you backward or forward one page.

Note: These buttons are only active when there is a relevant action they can

perform. For example, when there is more than one page of information and

you are on the first page, the “move forward” and “last page” buttons are

active, but the “move backward” and “first page” buttons are not.

Clicking the plus sign (+) beside a category in the sidebar menu expand s

the event headings into subcategories. Selecting a subcategory allows you

to view only the logs that relate to that choice.

Clicking All from the sidebar returns you to the

default view to displa y all event s.

In general, a blank page, indicates that there were no

log events recorded for that category.

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When the log file limit is reached, the oldest events get discarded as new events

come in. The buttons at the bottom of the page are shown below and described

in the tables below:

Button Explanation

Navigation Buttons The four buttons on the lower row (left side) navigate

through the pages of the listed events. The left takes you

to the first page; the right takes you to the last page; the

middle buttons move you backward or forward one page.

Drop-Down Menu Use this menu to select how many events you want to

display per page. Available choices are 25, 50, and 100.

Button Explanation

Configure Clicking Configure opens a pop-up window that allows

you to set how many days or the number of records to

record before over-writing old log files. Use the radio

button to select By period (days) or By records and enter

the number you wish to use.

Export Clicking Export lets you save the contents of the log to a

file on your computer.

Filter Clicking Filter allows you to search for particular events

by date or by specific words or strings, as described in

the next section.

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Filter

Filter lets you narrow the log event display to ones that occurred at specific

times; ones containing specific words or strings. When you access this

function, the log filter dialog box appears at the bottom of the page:

A description of the filter items is giv e n in the table, below:

Item Description

Time This feature lets you filter for events that occurred at specific

times, as follows:

Today: Only the events for the current day are displayed.

All: Displays all events.

Range: Select a time frame of events. After selecting Range, click

inside the From and To text box to bring up the calendar.

From: Filters for events from a specific date and time to the

present. Click inside the From box to bring up a calendar. Set

the date and time that you want the filtering to start from. All

events from the Start date/time to the present are displayed.

To: Filters for events from a specific date and time to a specific

date and time. Click inside the From box to bring up a calendar .

First select the From (described above).

Pattern Filters for a particular word or string. Key the word or string into

the Information text box. Only events containing that word or

string are displayed. Wildcards (? for single characters; * for

multiple characters) and the keyword or are supported. E.g., h*ds

would return hands and hoods; h?nd would return hand and hind,

but not hard; h*ds or h*ks would return hands and hooks.

Apply Click to apply the filter choices.

Reset Click this button to clear the entries in the dialog box and start with

a clean slate.

Cancel Click this button to exit the log filter function.

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Chapter 11

Maintenance

Overview

The Maintenance tab has four menu bar options: Backup/Restore, Firmware

Upgrade, Certificates, and Preferences. When you click the Maintenance

tab, it opens on the Backup/Restore page, as shown here:

Backup/Restore allows administrators to backup system configuration

settings to a file, and restore configuration settings from previously saved

files.

Firmwar e Upgrade allows administrators to upgrade firmware for network

connected devices.

Certificates allow for enhanced security, the Private Certificate section

allows you to use your own private encryption key and signed certificate.

Preferences allows the user that is logged in to set individual preferences

for their browser sessions.

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Backup / Restore

When you click the Maintenance tab Matrix Manager, the Backup/Restore

page is displayed. The page is divided into two main sections: Backu p, and

Restore:

The operations to perform backup/restore procedures are described in the table

below and in the section that follows:

Procedure Operation

Backup Backs up the KE Management software configuration – including

User Station, Transmitter, Channel, and Profile configurations; user

and group accounts, user profiles, logs, and system settings.

Restore Deletes the current User Station, Transmitter, Channel, and Profile

configurations; user and group accounts, user profiles, logs, and

system settings.; then restores those settings to the values that exist

in the previously saved backup file.

Export Device

List Clicking Export allows you to save a file with a complete list of the

devices added to the Matrix Manger. The file contains the ID, Name,

Description and IP Address of each Transmitter and User Station. An

Existing column also lists if the device is available: Yes, it exists and is

available, or No, it is off-line or has been removed.

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Backup

To back up system configuration settings, do the followin g:

1. (Optional) In the Backup panel, provide a password for the backup file.

Note: Providing a password is a security feature – if you provide a

password, you will need to give the same password in order to

restore the configuration settings from this file.

2. Click Backup.

3. In the dialog box that comes up, Click Save to save the configuration file

(System.conf) to a location on your hard disk.

4. Navigate to the directory where you want to save the file and click Save.

Restore

To restore system configuration settings, do the following:

1. In the Restore panel, click Browse.

2. Navigate to the directory where the backup file is located and select it.

3. When you return to the Backup/Restore page enter the password you set

when the backup file was created.

Note: If you did not set a password for the file, leave the field blank.

4. Click Restore.

5. Click OK to confirm that you want to restore the configuration data.

When the Restore procedure is in process, a message stating that the

Matrix Manager will restart will appear. After a short while the Matrix

Manager closes and refreshes at the log in screen. When it comes back up

the configuration settings that were restored from the backup file are in

effect.

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Firmware Upgrade

New firmware versions can be down loaded from our website as they become

available. Check the website regularly, to find th e latest upgrade packages.

Under Firmware Upgrade all KE devices that are discovered online are

provided in a list al lowing you to select which devices get upgraded.

To upgrade the firmware do the followin g:

1. Go to our website and download the firmware upgrade package

appropriate to your KE device.

2. Open your browser and log in to the Matrix Manager with an

administrator’s account.

3. Click the Maintenance tab; select Firmware Upgrade on the menu bar.

A confirmation dialog box may appear:

4. Click Yes to cont inue. Aft e r a short wh ile, the Firmware Upgrade page

comes up:

All the devices that are capable of being upgraded are listed.

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Note: Only online devices show up in the list. Offline devices do not get

upgraded.

5. Make sure there is a check in the checkbox in front of the modules you

want to upgrade. Uncheck the modules that you do not want to up grade.

6. Click Browse. Navigate to the directory where the firmware upgrade file

is located and select it.

7. Enable or disable Check Firmware Version

If you enabled Check Firmware Version the current firmware level is

compared with that of the upgrade file. If the current version is equal to

or higher than the upgrade version, a popup message appears, to inform

you of the situation and stops the upgrade procedure.

If you didn't enable Check Main Firmware Version, the upgrade file is

installed without checking wh at its level is.

If you cancel the firmware upgrade, you have to wait 12 seconds

before you can disable Check Firmware Version and restart the

firmware upgrade.

8. Click Upgrade to start the upgrade procedure. As the upgrade proceeds,

progress information is shown on the screen. Once the upgrade completes

successfully, the devices will reset.

9. Log in to the and check the firmware version to be sure it is the new one.

Firmware Upgrade Recovery

If the Upgrade Succeeded screen doesn't appear or the upgrade procedure is

abnormally halted (due to computer crash, power failure, etc.), the device may

become inoperable. If you find that the device does not work following a failed

or interrupted upgrade, do the follo wing

1. Power off the KE device.

2. Press the Reset button, then power on the KE device while holding Reset.

3. Hold Reset for 7 seconds after the device is pow ered on.

4. The device will revert to a previous firmware version and recover from the

failure.

5. Upgrade the firmware to the most current version available.

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Certificates

This page provides information about the Private Certificat es:

Private Certificate

When logging in over a secure (SSL) connection, a signed certificate is used to

verify that the user is logging in to the intended site. For enhanced security, the

Private Certificate section allows you to use your own private encryption key

and signed certificate, rather than the default ATEN certificate.

There are two methods for establishing your private certificate: generating a

self-signed certificate; and importing a third-party certificate authority (CA)

signed certificate.

Generating a Self-Signed Certificate

If you wish to create your own self-signed certificate, a free utility –

openssl.exe – is available for download over the web. See Self-Signed

Private Certificates, page 228 for details abou t using OpenSSL t o generate

your own private key and SSL certificate.

Obtaining a CA Signed SSL Server Certificate

For the greatest security, we recommend using a third party certificate

authority (CA) signed certificate. To obtain a third party signed certificate,

go to a CA (Certificate Authority) website to apply for an SSL certificate.

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After the CA sends you the certificate and private encryption key, save

them to a convenient location on your computer.

Importing the Private Certificate

To import the private certificate, do the followin g:

1. Click Import from the bottom of the Private Certificate page, shown here:

2. Click Browse to the right of Certificate Filename; and browse to where

your certificate file is located; and select it.

3. Click Import to complete the procedure.

Note: Clicking Restore Defaults returns the device to using the default ATEN

certificate.

Certificate Signing Request

The Certificate Signing Request (CSR) section provides an automated way of

obtaining and installing a CA signed SSL server certificate.

To perform this operati on do the following:

1. Click New. The following dialog box appears:

2. Fill in the form – with entries that are valid for your site – according to the

example information in the following table:

Information Example

Country (2 letter code) TW

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3. After filli ng in the form (all fields are required), click Create.

A self-signed certificate based on the information you just provided is now

stored on the KE Management software.

4. Click Get CSR, and save the certificate file (csr.cer) to a convenient

location on your computer.

This is the file that you give to the third party CA to apply for their signed

SSL certificate.

5. After the CA sends you the certificate, save it to a convenient location on

your computer. Click Import to locate the file; then click Import to store

it on the Matrix Manager.

Note: When you upload the file, the Matrix Manager checks the file to make

sure the specified informatio n still matches. If it does, the file is

accepted; if not, it is rejected.

If you want to remove the certificate (to replace it with a new one because of a

domain name change, for example), simply click Restore Defaults.

State or Province Taiwan

Locality Taipei

Organization Your Company, Ltd.

Organization Unit Tech Department

Common Name mycompany.com

Note: This must be the exact domain name of the site

that you want the certificate to be valid for. If the site’s

domain name is www.mycompany.com, and you only

specify mycompany.com, the certificate will not be valid.

Email Address administrator@yourcompany .com

Information Example

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Preferences

Users can set individual preferences for their bro wser sessi ons on the

Preferences page. The Preferences page allows you to select options for the

user that is currently logged in.

Item Description

Language Click the drop-down menu to select the language you want to

use during sessions for this user . Choices are: English, Chinese

(Simplified), Chinese (Traditional), Japanese, Korean, Dutch,

French, Spanish, Portuguese, and Russian.

Toolbar Hotkey Select the hotkey combination to call the Tool Bar function for

this user. The Tool Bar is used when accessing the computer

from the Transmitter or Receiver side.

Logout Timeout If there is no user input for the amount of time set with this

function, the user is automatically logged out. A login is

necessary before the KE Management software can be

accessed again. The default is 30 minutes.

Screen Blanker Set how many minutes the device waits when a session is idle

before turning off the display.

Welcome Page If you want the Welcome Message to appear on screen when

the user logs in, select Enable.

If you want the user's Screen Name to appear with the

Welcome Message, check the Username check box.

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When you have made your choices, Cli c k Save.

To use the original system set preferences, click Restore Defaults.

Password This section allows you to change the user’s password:

1. Key in your old password in the Old password field.

2. Key in your new password in the New password field.

3. Key in your new password again in the Confirm password

field.

Item Description

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Chapter 12

Firmware Upgrade Utility

The Windows-based Firmware Upgrade Uti lit y (FWUpgrade.exe) provides a

smooth, automated process for upgrading the firmware. The Utility comes as

part of a Firmware Upgrade Package that is specific for each device. New

firmware upgrade packages are posted on our web site as new firmware

revisions become available. Check the web site regularly to find the latest

packages and information relating to them:

http://www.aten.com

Preparation

1. From a computer that is no t part of your installation go to our Internet

support site and choose the model nam e that relates to your KE device to

get a list of available Firmware Upgrade Packages.

2. Choose the Firmware Upgrade Package you want to in stall (usually the

most recent), and download it to your computer.

3. Be sure that the computer is connected to the same LAN segment as the

KE devices.

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Starting the Upgrade

To upgrade your firmware:

1. Run the downloaded Firmware Upgrade Package file - either by double

clicking the file icon, or by opening a command line and ente ring the full

path to it. The Firmware Upgrade Utility Welcome screen appears:

Note: The screens shown in this section are for reference only.

2. Read the License Agreement (enable the I Agr ee radio button).

3. Click Next. The Firmware Upgrade Utility main screen appears:

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4. The Utility inspects your installation. All the devices capable of being

upgraded by the package are listed in the Select Master Device list.

5. After you have made your device selection, Click OK and then Next to

begin the upgrade.

If you enabled Check Firmware Version, the Utility compares the device’s

firmware level with that of the upgrade files. If it fin ds that the device’s

version is higher than the upgrade version, it brings up a dialog box

informing you of the situation and gives you the opt ion to Continue or

Cancel.

If you didn’t enable Check Firmware Version, the Utility installs the

upgrade files without checking whether they are a higher level, or not.

As the Upgrade proceeds status messages appear in the Status Messages

panel, and the progress toward completion is shown on the Progress bar.

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Upgrade Succeeded

After the upgrade has completed, a screen appears to inform you that the

procedure was successful:

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Firmware Upgrade Recovery

If the Upgrade Succeeded screen doesn't appear or the upgrade procedure is

abnormally halted (due to computer crash, power failure, etc.), the device may

become inoperable. If you find that the device does not work following a failed

or interrupted upgrade, do the follo wing

1. Power off the KE device.

2. Press the Reset button, then power on the KE device while holding Reset.

3. Hold Reset for 7 seconds after the device is pow ered on.

4. The device will revert to a previous firmware version and recover from the

failure.

5. Upgrade the firmware to the most current version available.

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Chapter 13

CLI Commands

Serial Control Protocol Commands

The KE Series’s built-in bi-directional RS-232 serial interface and LAN port

connection allows system control via User Stations through a high-end

controller or PC. This control feature can also be accessed via TCP/IP through

a computer running Telnet. The port for Telnet commands should be set to 23.

Configuring the Serial Port

The controller’s serial port should be configured the same as the User Station’s

default configuration, as shown below:

The User Station’s Function Sw itch shoul d be set to RS-23 2 Config (see

page 15). Before executing RS-232 commands across a network you must

install the KE Management software on a computer and ensure that it is online.

Device/Profile Commands

When typing a device or profile into a command string, you can enter the name

by: IP address (device only), ID or @ with the list number in the command

line interface. Use the list command to view device and profile information.

Verification

After sending a command, a verification message appears at the end of the

command line. Use the echo command to identify a command by number:

Baud Rate 9600

Data Bits 8

Parity None

Stop Bits 1

Flow Control None

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Command OK - the command is correct and performed successfully

Command incorrect - the command has the wrong format and/or values.

Echo Command - at the end of a command string, type: e1234 – where

1234 can be any number. The verification message returns with the echo

number.

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Switch Port Command

The formula for Switch Port commands is as follows:

Command + Output + Num1 + Input + Num2 + Mode + Stream +

Connect + [Enter]

1. For example, if you want to switch the User Station’s connection to

Transmitter (192.168.0.20), type th e followi ng:

sw i192.168.0.20 [Enter]

2. For example, if you want to disconnect the User Station from its

Transmitter connections, type the following:

sw off [Enter]

3. For example, if you want to connect User Station (192.168.0.99) to

Transm itter (192.168.0.79) with exclusive access to stream video and

audio, type the following:

sw o192.168.0.99 i192.168.0.79 exclusive video audio on [E nter]

4. For example, to disconnect User Station (19 2.168.0.11) from the video

stream and return it to the OSD menu , type the following:

sw o192.168.0.11 off [Enter]

5. For example, to disconnect User Station (192.168.0.09) from the video

stream and logout the OSD, type the following:

sw o192.168.0.09 logout [Enter]

6. For example, to disconnect the User Station’s USB stream, type the

following:

sw usb off [E nt er]

7. For example, to switch the User Station to the 5th Transmitter listed in the

command line interface, type the following:

sw i@5 exclusive all on [Enter]

8. For example, to switch the User Station to the 7th Transmitter listed in the

command line interface with echo command 4312, type the following:

sw i@7 exclusive all on e4312

9. For example, to switch User Station (192.168.0.12) to the 14th T ransmitter

listed in the command line interface with occupy access to stream video

audio and USB, type the following:

sw o192.168.0.12 i@14 occupy video audi o usb on [Enter]

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The following tables show the possible values for the Switch Port commands:

Command Description

sw Switch port command

Output Description

o Output port command (RX)

Num1 Description

xx Output port

xx: User Station ID or IP address

@zz List #

zz: 1~99

To use the 4th User Station listed

in the command line interface,

type: o@4

Input Description

i Input command (TX)

Num2 Description

yy Input port

yy: Transmitter ID or IP address

@zz List #

zz: 1~99

To use the 8th Transmitter listed

in the command line interface,

type: i@8

Mode Description

exclusive Sets the Access Mode to

exclusive.

share Sets the Access Mode to share.

occupy Sets the Access Mode to occupy.

viewonly Sets the Access Mode to view

only. If the mode is omitted, view

only is used by default.

Stream Description

video Sets the video source stream

audio Sets the audio source stream

serial Sets the serial source stream

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The following table lists the available Switch Port commands:

usb Sets the USB source stream

all Sets all source streams

Connect Description

on Connect

off Disconnect

logout Logout OSD

Command Output Num1 Input Num2 Mode Stream Con-

nect Description

sw o xx i yy exclusive video

audio

serial

usb

all

on Switch outp ut xx to input

yy with exclusive access

to source(s).

xx: User Station ID

yy: Transmitter ID

sw o xx i yy share video

audio

serial

usb

all

on Switch outp ut xx to input

yy with share access to

stream source(s).

xx: User Station ID

yy: Transmitter ID

sw o xx i yy occupy video

audio

serial

usb

all

on Switch outp ut xx to input

yy with occupy access to

stream source(s).

xx: User Station ID

yy: Transmitter ID

sw o xx i yy viewonly video

audio

serial

usb

all

on Switch outp ut xx to input

yy with viewonly access

to stream source(s).

xx: User Station ID

yy: Transmitter ID

sw o xx off Switch output xx,

disconnect streams,

return to OSD menu.

xx: User Station ID

sw o xx logout Switch output xx,

disconnect streams and

logout from OSD menu.

xx: User Station ID

sw video

audio

serial

usb

all

off Switch User Station

stream(s) to disconnect.

Stream Description

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Note: 1. Each command string can be separated with a space.

2. The Mode command string can be skipped and view only will be used

by default.

3. Skip the Output and Num1 command strings to configure the local

User Station.

sw off Switch User Station

disconnect streams,

return to OSD menu.

sw i @zz exclusive

occupy

viewonly

video

audio

serial

usb

all

on Switch User Station to

input @zz with [mode]

access to stream

source(s).

zz: Transmitter # by

order listed in the

command line interface.

sw o xx i @zz exclusive video

audio

serial

usb

all

on Switch outpu t xx to input

@zz with [mode] access

to stream source(s).

xx: User Station ID

zz: Transmitter # by

order listed in command

line int erface.

Command Output Num1 Input Num2 Mode Stream Con-

nect Description

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Mute Command

The Mute command allows you to enable or disable the audio.

The formula for the Mute command is as follows:

Command + Output + Num1 + Control + [Enter]

1. For example, to turn mute off (audio on) for the User Station, type the

following:

mute off [Enter]

2. For example, to turn mute on for User Station (192.168.0.11), ty pe the

following:

mute o192.168.0.11 on [Enter]

3. For example, to turn mute off for User Station (192.168.0.18), type the

following:

mute o192.168.0.18 off [Enter]

The following tables show the possible values for the Mute commands:

The following table lists the available Mute com mand s:

Command Description

mute Mute command

Output Description

o Output port command

Num1 Description

xx Output number

xx: User Station ID or IP address

Control Description

on Mute on; audio disabled

off Mute off; audio enabled (default)

Command Output Num1 Control Description

mute o xx on Turn mute on for output xx

xx: User Station ID

mute o xx off Turn mute off for output xx

xx: User Station ID

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Note: 1. Each command string can be separated with a space.

2. The Control command string can be skipped and off will be used by

default.

3. Skip the Output and Num1 command strings to configure the local

User Station.

mute on Turn mute on for User

Station

mute off Turn mute off for User

Station

Command Output Num1 Control Description

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Profile Command

The Profile command allows you to connect profiles and video walls.

The formula for Profile comm ands is as follows:

Command + Profile + Num1 + Control + [Enter]

1. For example, to connect profile 8 and lock the OSD menu, type the

following:

profile f8 [Enter]

2. For example, to connect profile 4 with access to the OSD menu, type the

following:

profile f4 release [Enter]

3. For example, to disconnect profile 12 and return to the User Station to the

OSD menu, type the following:

profile f12 back [Enter]

The following tables show the possible values for the Profile commands:

Command Description

profile Profile command

Profile Description

f Profile ID

Num1 Description

xx Profile or Video Wall ID

xx: 1-99

Control Description

lock Connect profile, lock access to

OSD menu (default)

release Connect profile, allow access to

OSD menu

back Disconnect profile, return User

Station to OSD menu

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The following table lists the available Profile commands:

Note: 1. Each command string can be separated with a space.

2. The Control command string can be skipped and lock will be used by

default.

Command Profile Num1 Control Description

profile f xx lock Connect profile xx, lock

OSD access

xx:1~99

profile f xx release Connect profile xx, allow

OSD access

xx:1~99

profile f xx back Disconnect profile xx

and return User Station

to OSD menu

xx: 1~99

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EDID Command

Extended Display Identification Data (EDID) is a data that contains a display's

basic information and is used to communicate with the video source. The EDID

commands allow you to change the EDID setting of a Transmitter.

The formula for the EDID command is as follows:

Command + Address + Number + Control + [Enter]

1. For example, if you want to config ure device (192.168.0.3) to use the

remix EDID mode, type the following:

edid a192.168.0.3 remix [Enter]

The following tables show the possible values for the EDID commands:

The following table lists the available EDID commands:

Command Description

edid EDID command

Address Description

a Address command

Number Description

xx Address number

xx: User Station ID or IP address

Control Description

auto Checks the EDID of all connected

displays and uses the best resolution for

all displays.

remix Checks the EDID of all connected

displays and the source device uses the

best common resolution for all displays.

default Implements A TEN’s default EDID.

(default)

manual Manually set the EDID configuration from

the User Station’s OSD (see Manual

EDID, page 62).

Command Address Number Control Enter Description

edid a xx auto [Enter] Set EDID of address xx to auto.

xx: Device ID or IP Address

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189

edid a xx remix [Enter] Set EDID of address xx to remix.

xx: Device ID or IP Address

edid a xx default [Enter] Set EDID of address xx to

default.

xx: Device ID or IP Address

edid a xx manual [Enter] Set EDID of address xx to

manual.

xx: Device ID or IP Address

Command Address Number Control Enter Description

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Reset Command

The Reset command allows you to reset a device back to the default factory

settings. Reset includes resetting the devices IP address.

The formula for the Reset command is as follows:

Command + Address + Number + [Enter]

1. For example, to reset device (192.16 8.0.95), ty pe the following:

reset a192.168.0.95 [Enter]

2. For example, to reset the User Station, type the following:

res e t [Ent er]

The following tables show the possible values for the Reset command:

The following table lists the available Reset commands:

Note: 1. Each command string can be separated with a space.

2. Skip the Address and Number command strings to reset the local

User Station.

Command Description

reset Reset command

Address Description

a Address command

Number Description

xx Address number

xx: User Station ID or IP address

Command Address Num Enter Description

reset a xx [Enter] Reset address xx back to the

factory default settings

xx: Device ID or IP Address

reset [Enter] Resets the User Station

settings

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191

RS-232 Command

The RS-232 command allows you to set the RS-232 settin gs for a device.

The formula for the RS-232 command is as follows:

Command + Address + Number + Baud Rate + Parity + Data Bit +

Stop Bit + Flow Control [Enter]

1. For example, to set device (192.168.0.33) with a baud rate of 38400, parity

of none, data bit of 8, and stop bit of 1, type the following:

baud a192.168.0.33 38400 none 8 1 [Enter]

2. For example, to set the local device with a baud rate of 19200, type the

following:

baud 19200 [Enter]

The following tables show the possible values for the RS-232 comm and:

Command Description

baud RS-232 command

Address Description

a Address command

Num1 Description

xx Address number

xx: Device ID or IP address

Baud Rate Description

9600 Use 9600 baud rate

19200 Use 19200 baud rate

38400 Use 38400 baud rate

115200 Use 115200 baud rate

Parity Description

None Sets the parity to none

Even Sets the parity to even

Odd Sets the parity to odd

Data Bit Description

5 Sets the data bit to 5

6 Sets the data bit to 6

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The following table lists the available Baud Rate com mand s :

7 Sets the data bit to 7

8 Sets the data bit to 8

Stop Bit Description

1 Sets the stop bit to 1

2 Sets the stop bit to 2

Flow Control Description

None Sets flow control to none

Hardware Sets flow control to hardware

Xon Sets flow control to Xon

Xoff Sets flow control to Xoff

Com

mand Address Num

1Baud

Rate Parity Data

Bit Stop

Bit Flow

Control Description

baud a xx 9600 None

Even

Odd

2None

Hardware

Xon/Xoff

Set address xx

baud rate to

9600, with

parity/ data bit/

stop bit / flow

control setting

baud a xx 19200 None

Even

Odd

2None

Hardware

Xon/Xoff

Set address xx

baud rate to

19200, with

parity/ data bit/

stop bit / flow

control setting

baud a xx 38400 None

Even

Odd

2None

Hardware

Xon/Xoff

Set address xx

baud rate to

38400, with

parity/ data bit/

stop bit / flow

control setting

baud a xx 115200 None

Even

Odd

2None

Hardware

Xon/Xoff

Set address xx

baud rate to

115200, with

parity/ data bit/

stop bit / flow

control setting

Data Bit Description

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193

Note: 1. Each command string can be separated with a space.

2. The Baud Rate value is required but Parity, Data Bit and Stop Bit

can be skipped and thei r setting will not change.

3. Skip the Address and Number command strings to configure the

local device settings.

baud 9600 Set local device

baud rate to

9600

baud 19200 Set local device

baud rate to

19200

baud 38400 Set local device

baud rate to

38400

baud 115200 Set local device

baud rate to

115200

Com

mand Address Num

1Baud

Rate Parity Data

Bit Stop

Bit Flow

Control Description

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OSD Command

To enable or disable the On-Screen Display (OSD) menu for a User Station,

use the following comman d:

Command + Output + Number + Control + [Enter]

1. For example, to enable the OSD for User Station 192 .168.0.51, type:

osd o192.168.0.51 on [Enter]

2. For example, to disable the OSD for the local User Station, type:

osd off [Enter]

The following tables show the possible values for the OSD command:

The following table lists the available OSD commands:

Note: 1. Each command string can be separated with a space.

2. Skip the Output and Number command strings to configure the local

User Station.

Command Description

osd OSD command

Output Description

o Output command

Number Description

xx Output number

xx: User Station ID or IP address

Control Description

on Enable OSD functions

off Disable OSD functions (default)

Comman

dOutput Number Control Enter Description

osd oxx

on [Enter] Enable OSD functions for

output xx

xx: User Station ID or IP

address

osd oxx

off [Enter] Disable OSD functions for

output xx off (default)

xx: User Station ID or IP

address

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195

List Command

The List command allows you to retrieve information about users, settings and

connections.

The formula for the List command is as follows:

Command + Output + Input + Number + Control [Enter]

1. For example, for a complete list of available channels, type the following:

list channel [Enter]

2. For example, for a complete list of available profiles, type the following:

list profile [Enter]

3. For example, to list all users logged into all OSD menus, type the

following:

4. list login [Enter]

5. For example, to list the user logged into the OSD on User Station

(192.168.0.44), type the following:

list o192.168.0.44 login [Enter]

6. For example, for a complete list of available connections, type the

following:

list connection [Enter]

7. For example, to list the current connections on T ransmitter (192.168.0.88),

type the following:

list i192.168.0.88 connection [Enter]

The following tables show the possible values for the List command:

Command Description

list List command

Output Description

o Output command

Input Description

i Input command

Number Description

xx Output or Input number

xx: Device ID or IP address

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The following table lists the available List commands:

Note: 1. Each command string can be separated with a space.

2. Skip the Output or Input and Number command strings to view the

local User Station.

Control Description

channel Lists information about the available

channel(s)

profile Lists information about the available

profile and TV wall connections

rx Lists information about the User Sta-

tion

into to the OSD menu

connection Lists information about a Transmitters

current connections

Comman

dOutput Input Number Control Description

list o xx login List output xx user

logged into OSD.

list o xx rx List output xx User

Station information

list i xx connection List input xx

T ransmitter information

list channel List all available

channel information

list profile List all available profile

information

list rx List information about

all User Stations

list login List information about

all OSD logins

list connection List information about

all connections

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197

Read Command

The Read command allows you to retrieve the properties of a devi ce.

The formula for the Read command is as follows:

Command + Output + Input + Number + Control [Enter]

1. For example, to read all of the local User Station’s properties, type the

following:

read all [Enter]

2. For example, to read all of User Station (192.168.0.19) device properties,

type the following:

read o192.168.0.19 all [Enter]

3. For example, to read all of Transmitter (192.168.0.28) dev ice properties,

type the following:

read i192.168.0.28 all [Enter]

4. For example, to read the basic properties of User Station (192.168.0.61),

type the following:

read o192.168.0.61 basic [Enter]

5. For example, to read the network properties of T ransmitter (192.168.0.71),

type the following:

read i192.168.0.71 network [Enter]

The following tables show the possible values for the Read command:

Command Description

read Read command

Output Description

o Output command

Input Description

i Input command

Number Description

xx Output or Input number

xx: Device ID or IP address

Control Description

all Read all device properties

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198

The following table lists the available Read commands:

basic Read basic properties

network Read network properties

ipsettings Read IP settings

rs232 Read RS232 properties

properties Read connection properties

manager Read KE Management software prop-

erties

streams Read enable media properties

tx Read source stream IP properties

(User Station)

usbmode Read USB mode p roperties

(User Station)

multicast Read multicast properties

(Transmitter)

videoqtyadvanced Read advanced video properties

(Transmitter)

ossettings Read OS properties

(Transmitter)

Comman

dOutput Input Number Control Description

read o i xx all Read output or input xx

all device properties

xx: Device ID or IP

address

read o i xx basic Read output or input xx

basic properties

xx: Device ID or IP

address

read o i xx network Read output or input xx

network properties

xx: Device ID or IP

address

read o i xx ipsettings Read output or input xx

IP address properties

xx: Device ID or IP

address

Control Description

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199

read o i xx rs232 Read output or input xx

RS-232 properties

xx: Device ID or IP

address

read o i xx properties Read output or input xx

connection properties

xx: Device ID or IP

address

read o i xx manager Read output or input xx

KE Management IP

and port properties

xx: Device ID or IP

address

read o i xx streams Read output or input xx

enable media

properties

xx: Device ID or IP

address

read o xx tx Read output xx source

stream IP address

properties

xx: User Station ID or

IP address

read o xx usbmode Read output xx USB

mode properties

xx: User Station ID or

IP address

read i xx multicast Read input xx multicast

properties

xx: T ransmitter ID or IP

address

read i xx videoqtyad

vanced Read input xx

advanced video

properties

xx: T ransmitter ID or IP

address

read i xx ossettings Read input xx OS

properties

xx: T ransmitter ID or IP

address

read all Read all properties of

local User Station

Comman

dOutput Input Number Control Description

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200

Note: 1. Each command string can be separated with a space.

2. Skip the Output or Input and Number command strings to read the

local User Station properties.

read basic

network

ipsettings

rs232

properties

manager

streams

usbmode

Read [control]

properties of local User

Station.

Comman

dOutput Input Number Control Description

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201

Set Command

The Set command allows you to configure the properties of a device. Some

settings require that both the device and Matrix Manger are online or the

command will fail.

The formula for the Set command is as follows:

Command + Output + Input + Number + Control + Value + [Enter]

1. For example, to set the name of the local User Station to KE6940TX 1,

type the following:

set Name=KE6940TX1 [Enter]

2. For example, to set the description of Transmitter (192.168.0.33) to KE

Room B, type the following:

set o192.168.0.19 Description=KE Room B [Enter]

3. For example, to set the DHCP settings of Transmitter (1 92.168.0.28) to

static, type the following:

set i192.168.0.28 dhcpFlag=STATIC [Enter]

4. For example, to set the IP settings of the local User Station to 192.168.0.2,

type the following:

set ipAddr=192.168.0.2 [Enter]

5. For example, to set the Transmitter Video IP setting to 192.168.0.44 for

User Station (192.168.0.5 6), type the following:

set o192.168.0.56 TxVideoIP=192.168.0.44 [Enter]

The following tables show the possible values for the Set command:

Command Description

set Set command

Output Description

o Output command

Input Description

i Input command

Number Description

xx Output or Input number

xx: Device ID or IP address

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202

Control Description

Name Sets the device name

Description Sets the device description

ipInstallerFlag Sets the IP installer option

dhcpFlag Sets the DHCP setting

ipAddr Sets the IP address

netmask Sets the subnet mask

gw Sets the default gateway

modeFlag Sets the device mode

BaudRate Sets the baud rate setting

Parity Sets the parity setting

DataBit Sets the data bit setting

StopBit Sets the stop bit setting

FlowCtrl Sets the flow control setting

TxVideoIP Sets the Transmitter video IP setting

TxAudioIP Sets the Transmitter audio IP setting

TxUSBIP Sets the Transmitter USB IP setting

TxRSIP Sets the T ransmitter RS-232 IP setting

VideoEnFlag Sets the (enable media) video source

stream

AudioEnFlag Sets the (enable media) audio source

stream

USBEnFlag Sets the (enable media) USB source

stream

RSEnFlag Sets the (enable media) RS232

source stream

ManagerIP Sets the KE Management software IP

ManagerPort Sets the KE Management software

port

Beeper Sets the beeper

RxVM Sets the USB mode setting

USBSecure Sets the USB encryption

PortOS Sets the port OS setting

OSLanguage Sets the OS language

videoMCastEn Sets the enable multicast video setting

Chapter 13. CLI Commands

203

The following table lists the available Set commands:

audioMCastEn Sets the enable multicast audio setting

Edid Sets the EDID mode selection setting

VideoType Sets the video type setting

ColorDepth Sets the color depth setting

BandwidthLimit Sets the bandwidth limit setting

VideoQty Sets the video quality setting

BGRefresh Sets the background refresh setting

Beeper Sets the beeper setting

OccupyTimeout Sets the occupy timeout setting

Resolution Sets the resolution setting

Value Description

=yy Set value to yy

yy: Enter a value that corresponds to

the control being used

Comm

and Output Input Number Control Value Description

Set o i xx Name yy Set output or input xx

Name to yy

xx: Device ID or IP

address

yy: Name value

Set o i xx Description yy Set output or input xx

Description to yy

xx: Device ID or IP

address

yy: Description value

Set o i xx ipInstallerFlag yy Set output or input xx

ipInstallerFlag to yy

xx: Device ID or IP

address

yy: enable, viewonly,

disable

Control Description

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204

Set o i xx dhcpFlag yy Set output or input xx

dhcpFlag to yy

xx: Device ID or IP

address

yy: dhcp, static

Set o i xx ipAddr yy Set output or input xx

ipAddr to yy

xx: Device ID or IP

address

yy: IP address value

Set o i xx netmask yy Set output or input xx

netmask to yy

xx: Device ID or IP

address

yy: Subnet mask value

Set o i xx gw yy Set output or input xx

gw to yy

xx: Device ID or IP

address

yy: Default gateway

value

Set o i xx modeFlag yy Set output or input xx

modeFlag to yy

xx: Device ID or IP

address

yy: extender, matrix

Set o i xx BaudRate yy Set output or input xx

BaudRate to yy

xx: Device ID or IP

address

yy: 9600, 19200,

38400, 115200

Set o i xx Parity yy Set output or input xx

Parity to yy

xx: Device ID or IP

address

yy: none, even, odd

Set o i xx DataBit yy Set output or input xx

DataBit to yy

xx: Device ID or IP

address

yy: 5, 6, 7, 8

Comm

and Output Input Number Control Value Description

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205

Set o i xx StopBit yy Set output or input xx

StopBit to yy

xx: Device ID or IP

address

yy: 1, 1.5, 2

Set o i xx FlowCtrl yy Set output or input xx

FlowCtrl to yy

xx: Device ID or IP

address

yy: none, hardware,

Xon, Xoff

Set o i xx TxVideoIP yy Set output xx

TxVideoIP to yy

xx: Device ID or IP

address

yy: IP address value

Set o xx TxAudioIP yy Set output xx

TxAudioIP to yy

xx: Device ID or IP

address

yy: IP address value

Set o xx TxUSBIP yy Set output xx TxUSBIP

to yy

xx: Device ID or IP

address

yy: IP address value

Set o xx TxRSIP yy Set output xx TxRSIP

to yy

xx: Device ID or IP

address

yy: IP address value

Set o i xx VideoEnFlag yy Set output or input xx

VideoEnFlag to yy

xx: Device ID or IP

address

yy: enable, disable

Set o i xx AudioEnFlag yy Set output or input xx

AudioEnFlag to yy

xx: Device ID or IP

address

yy: enable, disable

Comm

and Output Input Number Control Value Description

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206

Set o i xx USBEnFlag yy Set output or input xx

USBEnFlag to yy

xx: Device ID or IP

address

yy: enable, disable

Set o i xx RSEnFlag yy Set output or input xx

RSEnFlag to yy

xx: Device ID or IP

address

yy: enable, disable

Set o i xx ManagerIP yy Set output or input xx

ManagerIP to yy

xx: Device ID or IP

address

yy: KE Management

software IP address

Set o i xx ManagerPort yy Set output or input xx

ManagerPort to yy

xx: Device ID or IP

address

yy: KE Management

software port

Set o i xx Beeper yy Set output or input xx

Beeper to yy

xx: Device ID or IP

address

yy: enable, disable

Set o xx RxVM yy Set output xx RxVM to

xx: Device ID or IP

address

yy: vm, vusb

Set o xx USBSecure yy Set output xx

USBSecure to yy

xx: Device ID or IP

address

yy: on, off

Set i xx PortOS yy Set input xx PortOS to

xx: Device ID or IP

address

yy: win, mac, sun, other

Comm

and Output Input Number Control Value Description

Chapter 13. CLI Commands

207

Set i xx OSLanguage yy Set input xx

OSLanguage to yy

xx: Device ID or IP

address

yy: english, japanese,

french, german,

spanish, korean,

chinese(traditional),

english(uk), swedish,

arabic, belgian,

canadian-bilingual,

french(canada), czech,

danish, finnish, greek,

hebrew, hungarian,

international(iso),

italian, latin american,

dutch, norwegian,

persian(farsi), polish,

portuguese, russian,

slovak, french

(switzerland), german

(switzerland),

switzerland, reserved,

turkish-q, reserved,

serbo-croatian

Set i xx videoMCastEn yy Set input xx

videoMCastEn to yy

xx: Device ID or IP

address

yy: enable, disable

Set i xx audioMCastEn yy Set input xx

audioMCastEn to yy

xx: Device ID or IP

address

yy: enable, disable

Set i xx Edid yy Set input xx Edid to yy

xx: Device ID or IP

address

yy: default, auto,

manual, remix

Set i xx VideoType yy Set input xx VideoType

to yy

xx: Device ID or IP

address

yy: dvi-d, dvi-a

Comm

and Output Input Number Control Value Description

KVM Over IP Matrix System User Manual

208

Set i xx ColorDepth yy Set input xx ColorDepth

to yy

xx: Device ID or IP

address

yy: 8, 16, 24

Set i xx BandwidthLimit yy Set input xx

BandwidthLimit to yy

xx: Device ID or IP

address

yy: unlimited, 100, 200,

500

Set i xx VideoQty yy Set input xx VideoQty

to yy

xx: Device ID or IP

address

yy: 1, 2, 3, 4, 5

Set i xx BGRefresh yy Set input xx BGRefresh

to yy

xx: Device ID or IP

address

yy: off, 16, 32, 64, 128,

256

Set i xx OccupyTimeout yy Set input xx

OccupyTimeout to yy

xx: Device ID or IP

address

yy: 1~240

Set i xx Resolution yy Set input xx Resolution

to yy

xx: Device ID or IP

address

yy: 1920x1200,

1920x1080,

1680x1050,

1600x1200, 1600x900,

1440x900, 1400x1050,

1366x768, 1280x1024,

1280x960, 1280x720,

1152x864, 1024x768,

800x600, 720x400,

640x480

Comm

and Output Input Number Control Value Description

Chapter 13. CLI Commands

209

This Page Intentionally Left Blank

KVM Over IP Matrix System User Manual

210

211

Appendix

Safety Instructions

General

This product is for indoor use only.

Read all of these instructions. Save them for future reference.

Follow all warnings and instructions marked on the device.

Do not place the device on any unstable surface (cart, stand, table, etc.). If

the device falls, serious damage wi ll resul t.

Do not use the device near water.

Do not place the device near, or over, radiators or heat registers.

The device cabinet is provided with slots and openings to allow for

adequate ventilation. To ensure reliable operation, and to protect against

overheating, these openings must never be bl ocked or covered.



The device should never be placed on a soft surface (bed, sofa, rug, etc.) as

this will block its ventilation openings. Likewise, the device should not be

placed in a built in enclosure unless adequate ventilation has been provided.

Never spill liquid of any kind on the device.

Avoid circuit overloads. Before connecting equip ment to a circuit, kn ow

the power supply’s limit and never exceed it. Always review the electrical

specifications of a circuit to ensure that you are not creating a dangerous

condition or that one doesn’t already exist. Circuit overloads can cause a

fire and destroy equipment.

Unplug the device from the wall outlet before cleaning. Do not use liquid

or aerosol cleaners. Use a damp cloth for cleaning.

The device shoul d be oper ated from the type of power source indicated on

the marking label. If you are not sure of the type of power available,

consult your dealer or local power company.

The device is designed for IT power distribution systems with 230V

phase-to-phase voltage.

To prevent damage to yo ur installation it is important that all devices are

properly grounded.

The device is equipped with a 3-wire grounding type plug. This is a safety

feature. If you are unable to insert the plug into the outlet, contact your

electrician to replace your obsolete outlet. Do not attempt to defeat the

KVM Over IP Matrix System User Manual

212

purpose of the grounding-type plug. Always follow your local/national

wiring codes.

Do not allow anything to rest on the power cord or cables. Route the

power cord and cables so that they cannot be stepped on or tripped over.

If an extension cord is used with this device make sure that the total of the

ampere ratings of all products used on this cord does not exceed the

extension cord ampere rating. Make sure that the total of all products

plugged into the wall outlet does not exceed 15 amperes.

To help protect your system from sudden, transient increases and

decreases in electrical power, use a surge suppressor, line conditioner, or

uninterruptible power supply (UPS).

Position system cables and power cables carefully; Be sure that nothing

rests on any cables.

Never push objects of any kind into or through cabinet slots. They may

touch dangerous voltage points or short out parts resulting in a risk of fire

or electrical shock.

Do not attempt to service the device yoursel f. Refer all servicin g to

qualified service personnel.

If the following conditions occur, unplug the device from the wall outlet

and bring it to qualified service personnel for repair.

The power cord or plug has become damaged or frayed.

Liquid has been spilled into the device.

The device has been exposed to rain or water.

The device has been dropped, or the cabinet has been damaged.

The device exhibits a distinct change in performance, indicating a need

for service.

The device does not operate normally when the operating instructions

are followed.

Only adjust those controls that are covered in the operating instructions.

Improper adjustment of other controls may result in damage that will

require extensive work by a qualified technician to repair.

Appendix

213

Rack Mounting

Before working on the rack, ma ke sure that the stabilizers are secured to

the rack, extended to the floor, and that the full weight of the rack rests on

the floor. Install front and side stabilizers on a single rack or front

stabilizers for joined multiple racks before working on the rack.

Always load the rack from the bottom up, and load the heaviest item in the

rack first.

Make sure that the rack is level and stable before extending a device from

the rack.

Use caution when pressing the device rail release latches and sliding a

device into or out of a rack; the slide rails can pinch your fingers.

After a device is inserted into the rack, carefully extend the rail into a

locking position, and then slide the device into the rack.

Do not overload the AC supply branch circuit that provides power to the

rack. The total rack load should not exceed 80 percent of the branch circuit

rating.

Make sure that all equipment used on the rack – including power strips and

other electrical connectors – is properly grounded.

Ensure that proper airflow is provided to devices in the rack.

Ensure that the operating ambient temperature of the rack environment

does not exceed the maximum ambient temperature specified for the

equipment by the manufacturer.

Do not step on or stand on any device when servicing other devices in a

rack.

KVM Over IP Matrix System User Manual

214

Technical Support

International

For online technical support – including troubleshooting, documentation,

and software updates: http://support.aten.com

For telephone support, See Telephone Support, page iii :

North America

When you contact us, please have the following information ready beforehand:

Product model number, serial number, and date of purchase.

Your computer configuration, including operating syst em, revi sion level,

expansion cards, and software.

Any error messages displayed at the time the error occurred.

The sequence of operations that led up to the error.

Any other information you feel may be of help.

Email Support support@aten-usa.com

Online

Technical

Support

Troubleshooting

Documentation

Software Updates

http://www.aten-usa.com/support

Telephone Support 1-888-999-ATEN ext 4988

Appendix

215

Specifications

KE6900T / KE6940T

Function KE6900T KE6940T

Connectors Console

Ports Keyboard 1 x USB Type A Female (White)

Video 1 x DVI-I Female

(White) 2 x DVI-I Female

(White)

Mouse 1 x USB Type A Female (White)

Speaker 1 x Mini Stereo Jack Female (Green)

Mic. 1 x Mini Stereo Jack Female (Pink)

RS-232 1 x DB-9 Male (Black)

KVM

Ports KB / Mouse USB Type B Female (White)

Speaker 1 x Mini Stereo Jack (Green)

Mic. 1 x Mini Stereo Jack (Pink)

Video 1 x DVI-I Female

(White) 2 x DVI-I Female

(White)

RS-232 1 x DB-9 Female (Black)

Power 1 x DC Jack (Black)

LAN 1 x RJ-45 Female (Black)

Switches Function 1 x Slide switch (Black)

(Auto, RS-232 Config, Local)

Reset 1 x Semi-recessed Pushbutton

LEDs LAN 1 (Green / Orange)

Power 1 x Blue

Local 1 x Green

Remote 1 x Green

Emulation Keyboard / Mouse USB

Power Consumption DC 5V

Video Resolution Up to 1920 x 1200

Environment Operating Temp. 0–50ºC

Storage Temp. -20–60ºC

Humidity 0–95% RH, Non-condensing

KVM Over IP Matrix System User Manual

216

Physical

Properties Housing Metal

Weight 1.14 kg 1.15 kg

Dimensions

(L x W x H) 21.50 x 16.29 x 4.18 cm

Function KE6900T KE6940T

Appendix

217

KE6900R / KE6940R

Function KE6900R KE6940R

Connectors USB Virtual Media 2 x USB Type A Female (White)

Console

Ports Keyboard 1 x USB Type A Female (White)

Video 1 x DVI-I Female

(White) 2 x DVI-I Female

(White)

Mouse 1 x USB Type A Female (White)

Speaker 1 x Mini Stereo Jack Female (Green)

Mic. 1 x Mini Stereo Jack Female (Pink)

RS-232 1 x DB-9 Male (Black)

Power 1 x DC Jack (Black)

LAN 1 x RJ-45 Female (Black)

Switches OSD 1 x Pushbutton

Video 1 x Pushbutton

Graphics 1 x Pushbutton

Function 1 x Slide Switch (Black)

(Extension, RS-232 Config)

Reset 1 x Semi-recessed Pushbutton

LEDs LAN 1 (Green / Orange)

Power 1 x Blue

Local 1 x Green

Remote 1 x Green

Emulation Keyboard / Mouse USB

Power Consumption DC 5V

Video Resolution Up to 1920 x 1200

Environment Operating Temp. 0–50ºC

Storage Temp. -20–60ºC

Humidity 0–95% RH, Non-condensing

Physical

Properties Housing Metal

Weight 1.25 kg 1.25 kg

Dimensions

(L x W x H) 22.75 x 17.16 x 5.48 cm

KVM Over IP Matrix System User Manual

218

KE6900ST

Function KE6900ST

Connectors KVM

Ports KB / Mouse USB Type B Female (White)

Video 1 x DVI-D Male (White)

RS-232 1 x DB-9 Female (Black)

Power 1 x DC Jack (Black)

LAN 1 x RJ-45 Female (Black)

Switch Reset 1 x Semi-recessed Pushbutton

LEDs LAN 1 (Green / Orange)

Power 1 x Blue

Emulation Keyboard / Mouse USB

Power Consumption 5 V / 7.3 W

Video Resolution Up to 1920 x 1200

Environment Operating Temp. 0–50ºC

Storage Temp. -20–60ºC

Humidity 0–95% RH, Non-condensing

Physical

Properties Housing Metal

Weight 0.43 kg

Dimensions

(L x W x H) 14.39 x 10.30 x 3.00 cm

Appendix

219

KE8950T / KE8952T

Function KE8950T KE8952T

Connectors Console

Ports Keyboard 1 x USB Type A Female (White)

Video 1 x HDMI Female (Silver)

Mouse 1 x USB Type A Female (White)

Speaker 1 x Mini Stereo Jack Female (Green)

Mic. 1 x Mini Stereo Jack Female (Pink)

RS-232 1 x DB-9 Male (Black)

KVM

Ports KB / Mouse USB Type B Female (White)

Speaker 1 x Mini Stereo Jack (Green)

Mic. 1 x Mini Stereo Jack (Pink)

Video 1 x HDMI Female (Silver)

RS-232 1 x DB-9 Female (Black)

LAN 1 x RJ-45 Female

(Black) 1 x RJ-45 Female

(Black; PoE)

LAN 1 x SFP Module Female (Black)

Power 1 x DC Jack (Black)

Switches Function 1 x Slide Switch (Black)

(Auto, RS-232 Config, Local)

Reset 1 x Semi-recessed Pushbutton

LEDs LAN 1 (Green / Orange)

Power 1 x Blue

Local 1 x Green

Remote 1 x Green

Emulation Keyboard / Mouse USB

Power Consumption DC 5V, 7.22 W

Video Resolution Up to 3840 x 2160 @ 30 Hz (4:4:4)

Environment Operating Temp. 0–50ºC

Storage Temp. -20–60ºC

Humidity 0–95% RH, Non-condensing

Physical

Properties Housing Metal

Weight 1.10 kg 1.13 kg

Dimensions

(L x W x H) 21.50 x 16.29 x 4.18 cm

KVM Over IP Matrix System User Manual

220

KE8950R / KE8952R

Function KE8950R KE8952R

Connectors USB Virtual Media 2 x USB Type A Female (White)

Console

Ports Keyboard 1 x USB Type A Female (White)

Video 1 x HDMI Female (Silver)

Mouse 1 x USB Type A Female (White)

Speaker 1 x Mini Stereo Jack Female (Green)

Mic. 1 x Mini Stereo Jack Female (Pink)

RS-232 1 x DB-9 Male (Black)

LAN 1 x RJ-45 Female

(Black) 1 x RJ-45 Female

(Black; PoE)

LAN 1 x SFP Module Female (Black)

Power 1 x DC Jack (Black)

Switches OSD 1 x Pushbutton

Video 1 x Pushbutto n

Graphics 1 x Pushbutton

Function 1 x Slide Switch (Black)

(Extension, RS-232 Config)

Reset 1 x Semi-recessed Pushbutton

LEDs LAN 1 (Green / Orange)

Power 1 x Blue

Local 1 x Green

Remote 1 x Green

Emulation Keyboard / Mouse USB

Power Consumption DC 5V, 5.65 W

Video Resolution Up to 3840 x 2160 @ 30 Hz (4:4:4)

Environment Operating Temp. 0–50ºC

Storage Temp. -20–60ºC

Humidity 0–95% RH, Non-condensing

Physical

Properties Housing Metal

Weight 1.23 kg 1.26 kg

Dimensions

(L x W x H) 22.75 x 17.16 x 5.48 cm

Appendix

221

Optional Rack Mounting

For convenience and flexibility, two optional rack mounting kits are available

as shown in the following table:

Dual Rack Mounting

The 2X-021G Dual Rack Mounting Kit installs two KE6900/ KE8950 units

side by side in 1U of server rack space.

1. Remove four screws from the units and then use the same screws to secure

the units together with th e link bracket.

(Continues on next page.)

Mounting Type Model

KE69 Dual Rack Mount Kit 2X-021G

KE69 Single Rack Mount Kit 2X-031G

Video Extender Rack Mount Kit

(KE6900ST only) VE-RMK 1U

Link Bracket

KVM Over IP Matrix System User Manual

222

2. Remove the bottom and side screw from each unit.

3. Use the screws in step 2 to install the left and right moun ting brackets.

Remove Screws

Right

Mounting

Bracket

Phillips Head

Hex Screw

Phillips Head

Hex Screw

Left

Mounting

Bracket

Appendix

223

4. Screw the mounting brackets to the rack.

KVM Over IP Matrix System User Manual

224

Single Rack Mounting

The 2X-031G Single Rack Mounting kit installs one KE6900/KE8950 unit in

1U of server rack space.

1. Remove the eight screws and plastic guards from the unit.

2. Remove the bottom and side screws from the unit.

(Continues on next page.)

Appendix

225

3. Use the screws in step 2 to install the right and left mounting brackets.

4. Screw the mounting brackets to the rack.

KVM Over IP Matrix System User Manual

226

IP Installer

From a client computer running Windows, an IP address for a transmitter or

receiver can be assigned with the IP Installer utility. The utility can be obtained

from the Download area of our website or from the pro duct page on the

Software & Driver tab. After downloading the utility to your client computer,

do the following:

1. Unzip the contents of IPIn staller.zip to a directory on your hard drive.

2. Go to the directory that you unzipped the IPInstaller program to and run

IPInstaller.exe. A dialog box similar to the one below appears:

3. Select the Transmitter or Receiver in the Device List.

Note: 1. If the list is empty, or your device doesn't appear, click

Enumerate to refresh the Device List.

2. If there is more than one device in the list, use the MAC address

to pick the one you want. The MAC address is located on the

devices bottom panel.

4. Select either Obtain an IP address automatically (DHCP), or Specify an

IP address. If you chose the latter, fill the IP Address, Subnet Mask, and

Gateway fields with the information appropriate to your network.

5. Click Set IP.

6. After the IP address shows up in the Device List, click Exit.

Appendix

227

Trusted Certificates

Overview

When you try to log in to the device from your bro wser, a Security Al ert

message appears to inform you that the device’s certificate is not trusted, and

asks if you want to proceed.

The certificate can be trusted, but the alert is triggered because the certificate’s

name is not found on the Microsoft list of Trusted Authorities. You can ignore

the warning and click Yes to go on.

KVM Over IP Matrix System User Manual

228

Self-Signed Private Certificates

If you wish to create your own self-signed encryption key and certificate, a free

utility – openssl.exe – is available for do wnlo ad over the web at

www.openssl.org. To create your private key and certificate do the following:

1. Go to the directory where you downloaded and extracted openssl.exe to.

2. Run openssl.exe with the following parameters:

openssl req -new -newkey rsa:1024 -days 3653 -nodes -x509

-keyout CA.key -out CA.cer -config openssl.cnf

Note: 1. The command should be entered all on one line (i.e., do not press

[Enter] until all the parameters have been keyed in).

2. If there are spaces in the input, surround the entry in quotes (e.g.,

“ATEN International”).

To avoid having to input information during key generation the following

additional parameters can be used:

/C /ST /L /O /OU /CN /emailAddress.

Examples

openssl req -new -newkey rsa:1024 -days 3653 -nodes -x509

-keyout CA.key -out CA.cer -config openssl.cnf -subj

“/C=yourcountry/ST=yourstateorprovince/L=yourlocationor

city/O=yourorganiztion/OU=yourorganizationalunit/

CN=yourcommonname/emailAddress=name@yourcompany.com

openssl req -new -newkey rsa:1024 -days 3653 -nodes -x509

-keyout CA.key -out CA.cer -config openssl.cnf -subj

“/C=CA/ST=BC/L=Richmond/O=ATEN International/OU=ATEN

/CN=ATEN/emailAddress=eservice@aten.com.tw

Importing the Files

After the openssl.exe program completes, two files – CA.key (the private key)

and CA.cer (the self-signed SSL certificate) – are created in the directory that

you ran the program from.

Appendix

229

RS-232 Pin Assignments

Pin assignments for the Transmitter and Receiver’s rear RS-232 port that is

used for connecting to a serial terminal are given in the table, below:

Transmitter Front RS-232 Port

Pin assignments for the Transmitter’s front RS-232 port that is used for

connecting to a computer for serial control are given in the table, below:

Pin Assignment

1 N/A None

DB9 Male

2RXDReceive Data

3 TXD Transmit Data

4 DTR Data Terminal Ready

5 GND Signal Ground

6 DSR Data Set Ready

7 RTS Request to Sent

8 CTS Clear to Sent

9 N/A None

Pin Assignment

1 N/A None

DB9 Female

2 TXD Transmit Data

3RXDReceive Data

4 DSR Data Set Ready

5 GND Signal Ground

6 DTR Data Terminal Ready

7 CTS Clear to Sent

8 RTS Request to Sent

9 N/A None

KVM Over IP Matrix System User Manual

230

Multicast IP Address

Multicasting helps to broadcast audi o and vid e o data from a transmitter to

multiple user stations over a network. To setup up Multicasting on a network

switch you must know the Audio and Video Multicast IP address which can be

found on the KE Transmitter. To determinate the default Multicast IP address

set by the KE device use the instructions below. The Multicast IP addresses can

be set manually using Telnet.

KE Multicast Rule

All Audio and Video Multicast IP addresses use the format: 230 .X.Y.Z.

X.Y.Z relates to the Transmitter’s IP ad dress and 230 is always the first octet

of a Multicast IP address. You use the Transmitter’s IP address to find X and

then use it to calculate the Audio and Video Multicast IP address.

Multicast IP Formula

To calculate the Audio and Video Multicast IP address, use the Transmitter’s

IP address to determine X and then use the appropriate table below to calculate

the Multicast IP address for each data stream (audio/video).

Example:

Transmitter IP Address: 172.16.27.146; (172.X.Y.Z)

X =16

If X is between 0 ~ 127

Transmitter IP XVideo

X + 128 Audio

X + 192

Multicast

Video IP

Address

Multicast

Audio IP

Address

172.16.27.146

(example)

16 16 + 128 =

144 16 + 192 =

208 230.144.27.146 230.208.27.146

___+ 128 = ___+ 192 =

230.___.___.__ 230.___.___.__

___+ 128 = ___+ 192 =

230.___.___.__ 230.___.___.__

___+ 128 = ___+ 192 =

230.___.___.__ 230.___.___.__

Appendix

231

If X is between 128 ~ 192

If X is 192 or higher

Transmitter

IP X - 128

= A Video

A + 128 Audio

A + 192

Multicast

Video IP

Address

Multicast

Audio IP

Address

172.168.27.14

(example)

168 - 128

= 40

40 + 128

= 168 40 + 192

= 232 230.168.27.14 230.232.27.14

___ - 128

___+ 128

___+ 192

= 230.___.___.__ 230.___.___.__

___ - 128

___+ 128

___+ 192

= 230.___.___.__ 230.___.___.__

___ - 128

___+ 128

___+ 192

= 230.___.___.__ 230.___.___.__

Transmitter

IP X - 192

= A Video

A + 128 Audio

A + 192

Multicast

Video IP

Address

Multicast

Audio IP

Address

172.200.27.14

(example)

200 - 192

= 8

8 + 128

= 136

8 + 192

= 200

230.136.27.14 230.200.27.14

___ - 192

___+ 128

___+ 192

= 230.___.___.__ 230.___.___.__

___ - 192

___+ 128

___+ 192

= 230.___.___.__ 230.___.___.__

___ - 192

___+ 128

___+ 192

= 230.___.___.__ 230.___.___.__

KVM Over IP Matrix System User Manual

232

Keys to Network Performance

For optimum performance, KE Series devices requires high amounts of data to

be transferred across a network; therefore we recommend the follo wing

strategies to setup KE Series devices. Using our suggestions will provide better

performance and the highest video resolutions possible. Use each of the keys

to ensure the best transmission of data and the highest th roughput possible.

Build a Network Diagram

To build an effective KE installation, start by mapping out the layout. Create a

diagram with the KE devices, computers and routers along with how they will

be connected across the network. It also helps to write out how the devices will

interact. Use this diagram as the frame work as you decide what devices to

purchase and how to build the network effectively for the best data throughput.

Considerations:

If possible, create a private network for the KE devices

Use the same switch model thro ughout

Use a flat cascaded layout

Avoid a tree or pyramid structure

Limit cascades to two levels

Install network switches near each other

Minimize the distance of connections

Install Matrix Manger (CCKM) computer and KE devices on the same

subnet

Check the 3 Other Factors before installation

Other Factors

Choose the Right Cable

Always use Cat 5/6e Ethernet cable or higher installed by a professional

between any two devices you are installing. We recommend using ATEN

Brand Ethernet cable to ensure the quality. It’s best when installing KE devices

to use brand new Ethernet cabling for each part of the installation to ensure the

reliability of the data being transmitted. This is a key to getting the best

uninterrupted video resolution across the network.

Appendix

233

Determine the Dist anc e

Distance is an important factor when setting up networks, with a shorter

distance and fewer hops through routers, data can be transmitted more

efficiently. So whenever possible decrease the distance and direct network

traffic effectively between subnets that communicate with each other to

increase the data throughput.

Ensure the Bandwidth

Ensuring the bandwidth ahead of time will guarantee perform a nce before

installing KE devices on a network. This will eliminate the primary cause of

problems related to video quality and transmission of data. If the speed is right

at all ends of your network, then the only other causes are derived from device

failure or limits caused by a router, switch or device setti ng.

Sample Network Diagram

KVM Over IP Matrix System User Manual

234

Choose a High Performance Switch

A high performance network switch is the means of a successful KE setup.

When choosing a network switch, first select the type:

Layer 2 or Layer 3 Switches

You’ll need to determine whether you need a layer 2 or a layer 3 switch for

your KE network. Layer 3 switches cost more than layer 2 switches because

they are more complex and handle more network traffic. The best way to

calculate which type of switch you need is to first determine if you will have a

dedicated network for the KE devices or if the KE devices will be on a network

that shares throughput with other network equipm ent such as compu ters,

servers and printers. If they share the network with other devices its best to

consider a layer 3 switch and use layer 2 switches exclusively for the KE device

connections. For larger installations we recommend using Layer 3 switches.

The major differences are:

Layer 3 Switch: IP addresses in packets are examined and intelligent

forwarding decisions are made. On a larger network broken into subnets

across long distances, a layer 3 switch becomes the best choice as they

can improve network efficiency and provide better traffic flow. They

are better at directing more traffic to dif ferent locations on a larger more

complex network, and with layer two switches working below them.

Layer 2 Switch: Packets are examined and forwarded using only the

MAC address. If you have a small central network, a layer 2 switch

should do the job. If the network is exclusive and will only transmit the

bandwidth of KE devices, layer 2 switches with the correct settings can

get the job done effectively.

Considerations

Number of ports

Choose a switch that has enough ports to match the number of KE devices you

will be installing. Sw itches typically come in 5, 8, 10, 16, 24, 28, 48, and 52-

port configurations. If you are installing 13 KE transmitters and 13 KE

receivers, you will need to purchase a switch with at least 28 ports.

Stackable verse Standalone

Stackable switches allow you to easily m a nage and configure ports spanning

across multiple switches that the KE devices are connected through. This

provides a centralized method to configure and troubleshoot the initial setup of

Appendix

235

KE devices on a network which makes fi ne tun ing the bandwidth, data

throughput and video quality easier. Stackable switches can be configured to

direct the KE transmissions between many units more specifically and

effectively. Standalone switches provide the same configuration features as

Stackable switches but they must be set individually.

Stackable switches provide an easy way to manage mul tiple switches, as one

unit. For example, instead of configuring, managing, and troubleshooting 6 28-

port switches individual ly, you can manage the six as if they are a single unit

using Stackable Switches. The six switches (168 ports) fu nction as a single

switch and are managed from one web or GUI interface.

What Stackable Switches Can do:

1. Create a link aggregation group with one port in one unit of the stack and

another port of that group in another swit ch in the stack.

2. Select a port on one switch in the stack and mirror the traffic to a switch

port on another unit of the stack; thus copy the configurat ion to direct

traffic more effectively between KE devices.

3. Apply custom ACL security settings to any port on any switch in the stack.

4. Stackable switches can be setup in a ring configuration, so that if a port or

cable fails, the stack automatically routes around the failure, at

microsecond speeds. Stackable Switches also allow you to add and remove

stack “members” which are automatically updated and recognized as such.

Switch Specifications

The following specifications are recommended when choosing a layer 2 or

layer 3 switch:

1000Mbps Gigabit Ethernet switches (1 000 Mbps or faster Ethernet ports)

High bandwidth between switches, if possible using Fibre Channel

Layer 3 switches that efficiently processes IGMP queries

IGMP Snooping v2 or v3

Flow Control Functions

Throughput of: Full Duplex, 1Gb ps up- and down- stream speeds per port

Performance of their most onerous tasks (e.g. IGMP snooping) with

multiple dedicated processors (ASICS)

Use the same switch make and model throughout each subnet

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The maximum number of simultaneous ‘snoopable groups’ the switch can

handle meets or exceeds the number of KE transmitters that will be used to

create Channel groups

Configuring Switches and KE Devices

Configuring the switch correctly wi ll pass data more efficiently, allowing a

better stream across the network to each KE device. The following settings will

help optimize your network traffic through a switch:

Enable IGMP Snooping on L2 switches

Enable IGMP Querier on the L3 switch

Enable IGMP Fast-Leave on all switches where KE units are directly

connected

Enable Spanning Tree Protocol (STP) on all switches and enabl e Portfast

exclusively on switch ports that have KE units connected

Pick an appropriate forwarding mode on all switches. Use Cut-through if

available, or Store and Forward

KE transmitter Settings:

Adjust the KE transmitter settings one at a time, in small intervals, and

view the images as you do, so that you can adjust to the positive or

negative results and achieve the best quality and bandwidth possible

If the quality of color is important, set the Color Depth to 24 bits and

manually adjust other settings until you are satisfied with the visual

appearance

If moving video images are shown frequently, increase the Video Quality

setting to the highest level and reduce the Bandwi dth Limit and Color

Depth setting.

When images on the screen are more often static, increase the Background

Refresh and/or the Video Quality setti ngs

Check that all KE units have been updated with the latest firmware version

Appendix

237

Limited Hardware Warranty

ATEN warrants its hardware in the country of purchase against flaws in materials and

workmanship for a Warranty Period of two [2] years (warranty period may vary in certain

regions/countries) commencing on the date of original purchase. This warranty period

includes the LCD panel of ATEN LCD KVM switches. Select pro ducts are warranted for

an additional year (see A+ Warranty for further details). Cables and accessories are not

covered by the Standard Warranty.

What is covered by the Limited Hardware Warranty

ATEN will provide a repair service, without charge, during the Warranty Period. If a

product is defective, ATEN will, at its discretion, have the option to (1) repair said product

with new or repaired components, or (2) replace the entire product with an identical

product or with a similar product which fulfills the same function as the defective product.

Replaced products assume the warranty of the original product for the remaining period

or a period of 90 days, whichever is longer. When the products or components are

replaced, the replacing articles shall become customer property and the replaced articles

shall become the property of ATEN.

To learn more about our warranty policies, please visit our website:

http://www.aten.com/global/en/legal/policies/warranty-policy/

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239

Index

Adding a New Device, 93

Adding Users, 131

Backup / Restore, 164

Components, 8

Configuring a Device, 105

Control Center

Screen Components, 78

User Interface, 49

Creating Groups, 134

Deleting a Device, 99, 109

Deleting groups, 135

Deleting user accounts, 133

Device Permissions

assigning, 140, 142, 143

Filter, 162

Firmware

upgrading, 163

Firmware Upgrade, 173

Firmware upgrade recovery, 167

Groups

assigning users, 136, 138

creating, 134

Deleting, 135

Managing, 134

Modifying, 135

removing users, 137, 139

Log, 159

filter, 162

Maintenance, 163

Managing Groups, 134

Managing Users, 131

Modifying groups, 135

Modifying user accounts, 133

Online

Registration, iii

Password

System administrator, 60, 77

Port Access

filter log, 162

Preferences, 171

Private Certificates, 228

Rack mounting, 23, 26

Requirements

Operating Systems, 7

OS Support, 7

RoHS, ii

Safety Instruction s

General, 211

Rack Mounting, 213

Self-signed certificates, 228

240

Specifications, 215

System administrator password, 60,

System Requirements

Computers, 5

Tab bar, 80

Technical Support, 214

Telephone support, iii

Tree View, 79

Trusted Certificates, 227

Upgrade firmware, 163

User Interface, 49

Tab bar, 80

User Management, 130

User Notice, iii

User Preferences, 171

Users

Adding, 131

assigning to groups, 136, 138

Deleting, 133

Managing, 131

Modifying, 133

removing from groups, 137, 139

Users and Groups, 136

Table of Contents

ATEN CCKM User Manual

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