Table of Contents
ATEN CE620-AT-G User Manual
Displayed below is the user manual for CE620-AT-G by ATEN which is a product in the KVM Extenders category. This manual has pages.
Related Manuals
USB DVI HDBaseT 2.0 KVM Extender
CE620
User Manual
www.aten.com
CE620 User Manual
ii
EMC Information
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE
STATEMENT: This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in
a residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
The device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation.
FCC Caution: Any changes or modifications not expressly approved by the
party responsible for compliance could void the user's authority to operate this
equipment.
Warning: This equipment is compliant with Class A of CISPR 32. In a
residential environment, this equipment may cause radio interference.
Suggestion: Shielded twisted pair (STP) cables must be used with the unit to
ensure compliance with FCC & CE standards.
KCC Statement
유선 제품용
/ A
급 기기
(
업무용 방송 통신 기기
)
이 기기는 업무용
(A
급
)
전자파적합기기로서 판매자 또는 사용자는 이
점을 주의하시기 바라며
,
가정 외의 지역에서 사용하는 것을 목적으로
합니다
.
RoHS
This product is RoHS compliant.
CE620 User Manual
iii
User Information
Online Registration
Be sure to register your product at our online support center:
Telephone Support
For telephone support, call this number:
User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer's software described in this manual is sold or licensed as is.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS
CORRECT BEFORE USE.
International http://eservice.aten.com
International 886-2-8692-6959
China 86-400-810-0-810
Japan 81-3-5615-5811
Korea 82-2-467-6789
North America 1-888-999-ATEN ext 4988
1-949-428-1111
CE620 User Manual
iv
Package Contents
The CE620 package consists of:
1 CE620L USB DVI HDBaseT 2.0 KVM Extender (Local Unit)
1 CE620R USB DVI HDBaseT 2.0 KVM Extender (Remote Unit)
1 Custom DVI KVM Cable Set
2 Power Adapters
2 Mounting Kits
8 Foot Pads
1 User Instructions*
Check to make sure that all the components are present and that nothing got
damaged in shipping. If you encounter a problem, contact your dealer.
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the unit, and/or any of the
devices connected to it.
*Features may have been added to the CE620 since this manual was
published. Please visit our website to download the most up-to-date version
of the manual.
© Copyright 2019 ATEN® International Co., Ltd.
Manual Date: 2019-05-14
ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved.
All other brand names and trademarks are the registered property of their respective owners.
CE620 User Manual
v
Contents
EMC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii
Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii
1. Introduction
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Consoles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Maximum Cable Distances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
CE620L (Local Unit) Front and Rear View . . . . . . . . . . . . . . . . . . . . . . 4
CE620R (Remote Unit) Front and Rear View . . . . . . . . . . . . . . . . . . . 5
2. Hardware Setup
Stacking and Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Stacking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Grounding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Setting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Installation Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
3. Operation
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
LED Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Long Reach Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Appendix
Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
CE620 User Manual
vi
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
CE620 User Manual
vii
About this Manual
This User Manual is provided to help you get the most from your system. It
covers all aspects of installation, configuration and operation. An overview of
the information found in the manual is provided below.
Chapter 1, Introduction, introduces you to the CE620 system. Its purpose,
features and benefits are presented, and its front and back panel components
are described.
Chapter 2, Hardware Setup, describes the steps that are necessary to
quickly and safely set up your installation.
Chapter 3, Operation, explains the fundamental concepts involved in
operating the CE620
An
Appendix, provides specifications and other technical information
regarding the CE620.
CE620 User Manual
viii
Conventions
This manual uses the following conventions:
Product Information
For information about all ATEN products and how they can help you connect
without limits, visit ATEN on the Web or contact an ATEN Authorized
Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:
Monospaced Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means to
press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
♦Bullet lists provide information, but do not involve sequential steps.
→Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start
→
Run means to
open the Start menu, and then select Run.
Indicates critical information.
International http://www.aten.com
North America http://www.aten-usa.com
1
Chapter 1
Introduction
Overview
The ATEN CE620 USB DVI HDBaseT 2.0 KVM Extender integrates the
latetst HDBaseT 2.0 technologies to provide the most reliable transmission of
video, audio, USB and RS-232 signals available on the market. Featured with
a Long Reach mode, the CE620 delivers high-quality DVI video, PCM 2-
channel digital audio, USB 2.0, and RS-232 signals up to 150 meters using a
single Cat6/6a/ATEN 2L-2910 Cat 6 cable. Signal detection LED to indicate
the HDBaseT connection status on the remote unit
The CE620 is equipped with USB connectors which allow you to extend any
USB device between the units. The USB functionality provides support for
peripheral sharing, touch panel control and file transfers. CE620 allows access
to a computer system from a remote console (USB keyboard, monitor, and
mouse). Because it allows access to a computer system from a remote console,
the CE620 is perfect for use in any type of installation where you need to place
the console where it is conveniently accessible, but you want the system
equipment to reside in a safe location – away from the dust and dirt of the
factory floor, or the harsh environmental influence of a construction site, for
example. This allows users to deploy system equipment over large distances.
The CE620 is useful for control and security purposes, where you can have the
system in a secure area with the console in the most convenient location for
user access. This is ideal for managing highly confidential data systems.
The CE620 improves on previous designs by using inexpensive Cat 5e/6a cable
instead of bulkier, more expensive, standard DVI cables, for a much neater,
more convenient, and reliable connection and utilizing HDBaseT 2.0
technology. The CE620 ensures superior video quality with 1920 x 1200
(1080p, 12 bit Deep Color) resolutions so that you get the most out of your DVI
displays.
With a simple cable installatioin supporting various signals, the CE620 is ideal
for transportation centers, medical facilities, and shopping malls, industrial
kiosks and for syncing files and folders between computers. Setup is as easy as
can be – simply connect the computer; run the Cat 5e/6a cable up to 100 meters
to the Remote Unit; and plug the remote console into the Remote Unit.
CE620 User Manual
2
Features
Uses a single Cat 5e cable to connect the local and remote units
Allows extended access to a DVI computer or KVM installation from a
remote console
HDBaseT
TM
2.0 connectivity technology
Extends video, audio, USB, and RS-232 signals via a single Ethernet
cable
EDID Buffer for smooth power-up and the highest quality display
Enhanced bit error detection and correction to resist signal interference
during high-quality video transmissions
Long distance superior video quality
HDBaseT
TM
Standard mode up to 1920 x 1200 @ 100 m
HDBaseT
TM
Long Reach mode up to 1920 x 1080 @ 150 m
Long Reach mode switch - swithes between HDBaseT
TM
Standard and
Long Reach modes in a snap
Supports wide screen formats
Suports 2-channel PCM digital audio - ensuring high-quality audio
transmissions
RS-232 serial ports – connect to a serial terminal, or serial devices such as
touch screens and barcode scanners
3 USB 2.0 ports for keyboard/mouse and peripherals
Supports USB 2.0 signals and true plug-and play (no software or drivers
required)*
Built-in 8KV/15KV ESD protection (Contact voltage 8KV; Air voltage
15KV)
Supports PC wakeup function via pushbutton or hotkey
Easy Installation Rack Mounting Kit
Firmware upgradeable
*Note: The CE620 supports a maximum combined USB transfer rate of 30
Mbps for attached USB devices.
Chapter 1. Introduction
3
Requirements
Consoles
A DVI-D monitor capable of the highest resolution you will be using on
any computer in the installation.
A USB keyboard
A USB mouse
Computers
The following equipment must be installed on each computer that is to be
connected to the system:
A DVI-D / DVI-I port
A USB port for the keyboard/mouse
RS-232 Serial port (optional)
Microphone and speaker ports (optional)
Cables
For optimal signal integrity, and to simplify the layout, we strongly
recommend that you use the high quality custom DVI Cable that is
provided with this package.
For more information about using the correct Cat 5e/6 cable and setting up
HDBaseT devices, you can download the ATEN HDBaseT Installation Guide:
http://assets.aten.com/resource/epublication/ATEN_HDBaseT_InstallationGuide.pdf
Maximum Cable Distances
Connection Distance
Computer to Local Unit (CE620L) 1.8 m
Local Unit (CE620L)
to Remote Unit (CE620R)
100 m
Remote Unit (CE620R) to monitor 5 m
CE620 User Manual
4
Components
CE620L (Local Unit) Front and Rear View
No. Component Description
1 RS-232 Port This RS-232 serial port is for connecting to a serial
terminal for configuration.
2 LEDs The CE620L has two LEDs to indicate operating status
Link and Power (see page 13 for more information).
3 Power Jack The cable from the Power adapter connects here.
4 HDBaseT Out Port The Cat 5e/6a cable that connects the Local and
Remote Units plugs in here.
5 DVI-D Input Port Connect a DVI cable from a computer to this port.
6 USB Type B Port The USB cable from your computer or USB hub plugs
in here.
7 Audio Ports These mini stereo ports are for the speakers (green)
and microphone (pink).
8 Firmware Upgrade /
Long Reach / Normal
Switch
These 2-segment switches allow you to put the unit in
Firmware Upgrade*, Long Reach and Normal mode.
Note: The firmware upgrade mode is reserved for
technical support. To upgrade the device’s firmware,
please contact ATEN customer support.
Front View
Rear View
2
34 5 7 8
1
6
Chapter 1. Introduction
5
CE620R (Remote Unit) Front and Rear View
No. Component Description
1 RS-232 Port This RS-232 serial port is for connecting to a serial
terminal for configuration.
2 Wakeup PC
Pushbutton
Press this button if you are at the remote console’s
location and you want to wake the computer on the
local side.
3 LEDs The CE620R has three LEDs to indicate operating
status – Video Out, Link, and Power (see page 13 for
more information).
4 Power Jack The cable from the Power adapter connects here.
5 HDBaseT In Port The Cat 5e/6a cable that connects the Local and
Remote Units plugs in here.
6 DVI-D Output Port Connect a DVI monitor to this port.
7 Console Ports Plug the remote console’s keyboard and mouse into
these two USB ports.
8 USB Type A Ports Your USB 2.0 devices plug in here.
9 Audio Ports These mini stereo ports are for the speakers (green)
and microphone (pink).
Front View
Rear View
3
45 6 910
1 2
78
CE620 User Manual
6
10 Firmware Upgrade /
Long Reach / Normal
Switch
These 2-segment switches allow you to put the unit in
Firmware Upgrade*, Long Reach, and Normal mode.
Note: The firmware upgrade mode is reserved for
technical support. To upgrade the device’s firmware,
please contact ATEN customer support.
No. Component Description
7
Chapter 2
Hardware Setup
Stacking and Rack Mounting
Stacking
The CE620 can be placed on any appropriate level surface that can safely
support its weight plus the weight of its attached cables. To place or stack the
CE620, remove the backing material from the bottom of the rubber feet that
came with this package, and stick them onto the switch's bottom panel at the
corners, as shown in the diagram, below:
1. Important safety information regarding the placement of this
device is provided on page 15. Please review it before
proceeding.
2. Make sure that the power to all devices connected to the
installation are turned off. You must unplug the power cords of
any computers that have the Keyboard Power On function.
CE620 User Manual
8
Rack Mounting
For convenience and flexibility, the CE620 can be mounted on system racks.
To rack mount a unit do the following:
1. Using the screws provided in the Mounting Kit, screw the mounting
bracket into the top or bottom of the unit as show in the diagram below:
2. Screw the bracket into any convenient location on the rack.
Note: These screws are not provided. We recommend that you use M5 x 12
Phillips Type I cross, recessed type screws.
CE620LCE620L CE620RCE620R
Phillips hex headPhillips hex head
M3x6M3x6
Chapter 2. Hardware Setup
9
Installation
Grounding
To prevent damage to your installation it is important that all devices are
properly grounded.
1. Use a grounding wire to ground both units by connecting one end of the
wire to the grounding terminal, and the other end of the wire to a suitable
grounded object.
2. Make sure that the computer that the Local Unit connects to and the
monitor that the Remote Unit connects to are properly grounded.
Cat 5e/6 cable
up to 100 m
CE620 User Manual
10
Setting Up
Setting up the CE620 USB DVI HDBaseT 2.0 KVM Extender system is simply
a matter of plugging in the cables. Make sure that all the equipment to be
connected are powered off. Refer to the installation diagram on the following
page and do the following:
1. Connect the audio plug of the KVM cable set (supplied with this package)
to the microphone/speaker ports located on the CE620L. Plug the other
end of the cable into the microphone/speaker ports on the local computer.
2. Connect the USB connector of the KVM cable set (supplied with this
package) to the USB Type B Port on the CE620L. Plug the other end of the
cable into a USB Type A port on the local computer.
3. Connect the DVI-D cable of the KVM cable set (supplied with the
package) to the DVI-D input Port located on the CE620L. Plug the other
end of the cable into the DVI port on the local computer.
4. Plug either end of the Cat 5e/6 cable into the CE620L's HDBaseT Out
Port. Plug the other end of the Cat 5e/6 cable into the HDBaseT In Port of
the CE620R.
5. Plug one of the power adapters (supplied with this package) into a power
source; plug the adapter's power cable into the CE620L's Power Jack.
6. Use a DVI cable to connect the DVI-D Output Port on the CE620R to your
monitor.
7. Plug the cables from the remote USB devices (mouse, keyboard, etc.), into
their respective USB Type A Ports on the CE620R.
8. Plug the cables from the microphone and speakers, into their respective
audio ports on the CE620R.
9. Plug the second power adapter (supplied with this package) into a power
source; plug the adapter's power cable into the CE620R's Power Jack.
10. (Optional) If you are installing a serial device, use an RS-232 cable to
connect the local PC to the RS-232 Port located on the front of the
CE620L.
11. (Optional) Connect a serial device to the RS-232 Port located on the front
of the CE620R.
12. To extend video, RS-232 and USB signals up to 150 m with a resolution of
1080p, on the rear of both CE620 units set the Long Reach switch to ON
(see page 13 for more information).
Chapter 2. Hardware Setup
11
Installation Diagram
9
CE620L Rear View
6
7
Cat 5e cable
3
CE620R Rear View
5
8
1
4
2
4
KVM Cable Set
Local PC
CE620L Front View
10
RS-232
11
CE620R Front View
12
12
CE620 User Manual
12
This Page Intentionally Left Blank
13
Chapter 3
Operation
Overview
The Operation chapter describes how the LED display lights work and how to
use HDBaseT Long Reach Mode.
LED Display
The CE620 local and remote Units have front panel LEDs to indicate their
operating status, as shown in the tables, following:
Long Reach Mode
The Long Reach mode switch on the rear of the CE620 provides long-reach
connectivity – up to 150 m – for resolutions up to 1080p. To use this feature,
on the rear of the local or remote unit, set the Long Reach switch to ON.
LED Indication
Power Lights (Green) steadily to indicate that the system is receiving
power.
Link
Lights (Orange) steadily to indicate that the connection to the
Local and Remote units is OK.
OFF when there is a problem with the connection.
Flashing (Orange) indicates the HDBaseT transmission sig-
nal is unstable (CE620R only)
Video Out
(CE620R only)
Flashes (Orange) to indicate normal video activity.
OFF indicates that there is no video activity.
LONG
REACH
F/W
UPGRADE
ON
OFF
CE620 User Manual
14
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15
Appendix
Safety Instructions
General
Read all of these instructions. Save them for future reference.
Follow all warnings and instructions marked on the device.
This product is for indoor use only.
Do not place the device on any unstable surface (cart, stand, table, etc.). If
the device falls, serious damage will result.
Do not use the device near water.
Do not place the device near, or over, radiators or heat registers.
The device cabinet is provided with slots and openings to allow for
adequate ventilation. To ensure reliable operation, and to protect against
overheating, these openings must never be blocked or covered.
The device should never be placed on a soft surface (bed, sofa, rug, etc.) as
this will block its ventilation openings. Likewise, the device should not be
placed in a built in enclosure unless adequate ventilation has been provided.
Never spill liquid of any kind on the device.
Unplug the device from the wall outlet before cleaning. Do not use liquid
or aerosol cleaners. Use a damp cloth for cleaning.
The device should be operated from the type of power source indicated on
the marking label. If you are not sure of the type of power available,
consult your dealer or local power company.
The device is designed for IT power distribution systems with 230V
phase-to-phase voltage.
To prevent damage to your installation, it is important that all devices are
properly grounded.
The device is equipped with a 3-wire grounding type plug. This is a safety
feature. If you are unable to insert the plug into the outlet, contact your
electrician to replace your obsolete outlet. Do not attempt to defeat the
purpose of the grounding-type plug. Always follow your local/national
wiring codes.
Do not allow anything to rest on the power cord or cables. Route the
power cord and cables so that they cannot be stepped on or tripped over.
CE620 User Manual
16
If an extension cord is used with this device make sure that the total of the
ampere ratings of all products used on this cord does not exceed the
extension cord ampere rating. Make sure that the total of all products
plugged into the wall outlet does not exceed 15 amperes.
To help protect your system from sudden, transient increases and
decreases in electrical power, use a surge suppressor, line conditioner, or
un-interruptible power supply (UPS).
Position system cables and power cables carefully; Be sure that nothing
rests on any cables.
Never push objects of any kind into or through cabinet slots. They may
touch dangerous voltage points or short out parts resulting in a risk of fire
or electrical shock.
Do not attempt to service the device yourself. Refer all servicing to
qualified service personnel.
If the following conditions occur, unplug the device from the wall outlet
and bring it to qualified service personnel for repair.
The power cord or plug has become damaged or frayed.
Liquid has been spilled into the device.
The device has been exposed to rain or water.
The device has been dropped, or the cabinet has been damaged.
The device exhibits a distinct change in performance, indicating a need
for service.
The device does not operate normally when the operating instructions
are followed.
Only adjust those controls that are covered in the operating instructions.
Improper adjustment of other controls may result in damage that will
require extensive work by a qualified technician to repair.
Appendix
17
Mounting
Before working on the rack, make sure that the stabilizers are secured to
the rack, extended to the floor, and that the full weight of the rack rests on
the floor. Install front and side stabilizers on a single rack or front
stabilizers for joined multiple racks before working on the rack.
Always load the rack from the bottom up, and load the heaviest item in the
rack first.
Make sure that the rack is level and stable before extending a device from
the rack.
Use caution when pressing the device rail release latches and sliding a
device into or out of a rack; the slide rails can pinch your fingers.
After a device is inserted into the rack, carefully extend the rail into a
locking position, and then slide the device into the rack.
Do not overload the AC supply branch circuit that provides power to the
rack. The total rack load should not exceed 80 percent of the branch circuit
rating.
Make sure that all equipment used on the rack – including power strips and
other electrical connectors – is properly grounded.
Ensure that proper airflow is provided to devices in the rack.
Ensure that the operating ambient temperature of the rack environment
does not exceed the maximum ambient temperature specified for the
equipment by the manufacturer.
Do not step on or stand on any device when servicing other devices in a
rack.
CE620 User Manual
18
Technical Support
International
For online technical support – including troubleshooting, documentation,
and software updates: http://eservice.aten.com
For telephone support, Telephone Support, page iii
North America
When you contact us, please have the following information ready beforehand:
Product model number, serial number, and date of purchase.
Your computer configuration, including operating system, revision level,
expansion cards, and software.
Any error messages displayed at the time the error occurred.
The sequence of operations that led up to the error.
Any other information you feel may be of help.
Email Support support@aten-usa.com
Online
Technical
Support
Troubleshooting
Documentation
Software Updates
http://www.aten-usa.com/support
Telephone Support 1-888-999-ATEN ext 4988
Appendix
19
Specifications
Function CE620L CE620R
Connectors DVI In 1 x DVI-D Female
(White)
N/A
DVI Out N/A 1 x DVI-D Female
(White)
USB 1 x USB Type B Female
(White)
3 x USB Type A Female
(White)
Power 1 x DC Jack
Speakers 1 x Mini Stereo Jack Female (Green)
Mic 1 x Mini Stereo Jack Female (Pink)
Unit to Unit 1 x RJ-45 Female (Black)
RS-232 1 x DB-9 Female (Black) 1 x DB-9 Male (Black)
LEDs Power 1 (Green) 1 (Green)
Link 1 (Orange) 1 (Orange)
Video Out N/A 1 (Orange)
USB Transfer Rate USB 2.0 (Up to 30 Mbps)
Switches Wakeup PC N/A 1 x Pushbutton
Firmware Upgrade / Long
Reach / Normal
2 x 2-Segment Switch 2 x 2-Segment Switch
Video 1080p @ 60 Hz up to 100 m via Cat 5e Cable;
1920 x 1200 @ 60 Hz up to 100 m via Cat 6/6a Cable
Power Consumption DC 5 V; 3.0 W DC 5 V; 5.6 W
Environment Operating Temp. 0–40º C
Storage Temp -20–60º C
Humidity 0–80% RH, Non-condensing
Physical
Properties
Housing Metal
Weight 0.64 kg 0.63 kg
Dimensions (L x W x H) 18.20 x 11.79 x 2.28 cm
CE620 User Manual
20
Limited Warranty
ATEN warrants its hardware in the country of purchase against flaws in
materials and workmanship for a Warranty Period of two [2] years (warranty
period may vary in certain regions/countries) commencing on the date of
original purchase. This warranty period includes the LCD panel of ATEN LCD
KVM switches. Select products are warranted for an additional year (see A+
Warranty for further details). Cables and accessories are not covered by the
Standard Warranty.
What is covered by the Limited Hardware Warranty
ATEN will provide a repair service, without charge, during the Warranty Period.
If a product is detective, ATEN will, at its discretion, have the option to (1) repair
said product with new or repaired components, or (2) replace the entire product
with an identical product or with a similar product which fulfills the same function
as the defective product. Replaced products assume the warranty of the original
product for the remaining period or a period of 90 days, whichever is longer.
When the products or components are replaced, the replacing articles shall
become customer property and the replaced articles shall become the property
of ATEN.
To learn more about our warranty policies, please visit our website:
http://www.aten.com/global/en/legal/policies/warranty-policy/