Table of Contents
ATEN CE750A-AT-G User Manual
Displayed below is the user manual for CE750A-AT-G by ATEN which is a product in the KVM Extenders category. This manual has pages.
Related Manuals
USB KVM Extender
CE750A
User Manual
www.aten.com
CE750A User Manual
ii
EMC Information
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE
STATEMENT: This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in
a residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
The device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation.
FCC Caution: Any changes or modifications not expressly approved by the
party responsible for compliance could void the user's authority to operate this
equipment.
Warning: Operation of this equipment in a residential environment could
cause radio interference.
Suggestion: Shielded twisted pair (STP) cables must be used with the unit to
ensure compliance with FCC & CE standards.
Achtung: Der Gebrauch dieses Geräts in Wohnumgebung kann
Funkstörungen verursachen.
KCC Statement
RoHS
This product is RoHS compliant.
CE750A User Manual
iii
User Information
Online Registration
Be sure to register your product at our online support center:
Telephone Support
For telephone support, call this number:
User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer's software described in this manual is sold or licensed as is.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS
CORRECT BEFORE USE.
International http://support.aten.com
North America http://www.aten-usa.com/product_registration
International
886-2-8692-6959
China
86-400-810-0-810
Japan
81-3-5615-5811
Korea
82-2-467-6789
North America
1-888-999-ATEN ext 4988
1-949-428-1111
CE750A User Manual
iv
Package Contents
The CE750A package consists of:
1 CE750AL USB KVM Extender (Local Unit)
1 CE750AR USB KVM Extender (Remote Unit)
1 Custom KVM Cable Set
2 Power Adapters
1 Mounting Kit
1 User Instructions
Check to make sure that all the components are present and that nothing got
damaged in shipping. If you encounter a problem, contact your dealer.
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the unit, and/or any of the
devices connected to it.
*Features may have been added to the CE750A since this manual was printed.
Please visit our website to download the most up-to-date version of the
manual.
© Copyright 2020 ATEN® International Co., Ltd.
Manual Date: 2020-08-28
ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved.
All other brand names and trademarks are the registered property of their respective owners.
CE750A User Manual
v
Contents
EMC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii
1. Introduction
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Consoles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
CE750AL (Local Unit) Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
CE750AR (Remote Unit) Front View . . . . . . . . . . . . . . . . . . . . . . . . . . 6
CE750AL / CE750AR Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Side View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2. Hardware Setup
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Grounding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Setting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Installation Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
CE750AL / CE750AR Rear View . . . . . . . . . . . . . . . . . . . . . . . . . 14
CE750AL Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
3. Operation
Operating Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Mode Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Picture Compensation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Auto Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Manual Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
LED Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
CE750AL (Local Unit) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
CE750AR (Remote Unit) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
CE750A User Manual
vi
Appendix
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
About SPHD Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
CE750A User Manual
vii
About this Manual
This User Manual is provided to help you get the most from your system. It
covers all aspects of installation, configuration and operation. An overview of
the information found in the manual is provided below.
Chapter 1, Introduction, introduces you to the CE750A system. Its
purpose, features and benefits are presented, and its front and back panel
components are described.
Chapter 2, Hardware Setup, describes the steps that are necessary to
quickly and safely set up your installation.
Chapter 3, Operation, explains the fundamental concepts involved in
operating the CE750A.
An Appendix, provides specifications and other technical information
regarding the CE750A.
Conventions
This manual uses the following conventions:
Monospaced Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means to
press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
♦Bullet lists provide information, but do not involve sequential steps.
→Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start
→
Run means to
open the Start menu, and then select Run.
Indicates critical information.
CE750A User Manual
viii
Product Information
For information about all ATEN products and how they can help you connect
without limits, visit ATEN on the Web or contact an ATEN Authorized
Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:
International http://www.aten.com
North America http://www.aten-usa.com
1
Chapter 1
Introduction
Overview
The CE750A is a USB (Universal Serial Bus) based KVM Extender with
automatic signal compensation and RS-232 serial functionality that allows
access to a computer system from a remote USB console (USB keyboard,
monitor, and USB mouse).
Because it allows access to a computer system from a remote console, the
CE750A is perfect for use in any type of installation where you need to place
the console where it is conveniently accessible, but you want the system
equipment to reside in a safe location – away from the dust and dirt of the
factory floor, or the harsh environmental influence of a construction site, for
example.
The CE750A is also useful for control and security purposes, where you can
have the system unit in a secure area at the same time that you put the console
in the most convenient location for user access. This is ideal for managing
highly confidential data systems.
The CE750A improves on previous designs by: 1) the addition of an RS-232
port, on both the Local and Remote Units – the RS-232 port on the Local Unit
allows you to connect to a serial terminal for configuration, while the RS-232
port on the Remote Unit allows you to connect serial devices such as
touchscreens and barcode scanners; 2) the addition of a dedicated KVM port
section on the Local Unit so you can simply and easily include a KVM switch
in your installation; 3) using inexpensive Cat 5e cable instead of bulkier, more
expensive, standard cables, for a much neater, more convenient, more reliable
data transfer connection; 4) its ability to sense the distance to the system and
automatically adjust the gain accordingly; and 5) featuring a custom ASIC to
ensure the utmost in reliability and compatibility.
Further CE750A key features are built-in 8KV/15KV ESD protection and 2KV
surge protection, and picture compensation pushbuttons on the Remote Unit to
adjust the picture on the remote console.
Setup is as easy as can be – simply connect the computer system box and local
console to the Local CE750AL Unit; run the Cat 5e cable to the Remote
CE750AR Unit (up to 150 meters away); and plug the remote console into the
Remote Module.
CE750A User Manual
2
Features
Local and Remote Units connect at distances up to 150 m using Cat 5e
cable.
Dual console operation – control your system from both the local and
remote USB keyboard, monitor, and mouse consoles
Built-in ASIC for greater reliability and compatibility
Auto Signal Compensation (ASC)
USB Keyboard and USB Mouse Ports
RS-232 serial ports – allows you to connect to a serial terminal for
configuration (Local Unit), or serial devices such as touchscreens and
barcode scanners (Remote Unit)
Supports stereo speakers and stereo microphone
USB overcurrent detection and prevention
Pushbutton operating mode selection (Local Unit only) – select between
Local and Auto operating modes.
Built-in 8KV/15KV ESD protection (Contact voltage 8KV; Air voltage
15KV) and 2KV surge protection
Adjustable gain control – automatically and manually adjusts signal
strength to compensate for distance
High resolution video – up to 1920 x 1200@60Hz (30 m ); 1600 x
1200@60Hz (150 m); 1280 x 1024@60Hz (200 m)
Supports VGA, SVGA, SXGA (1280 x 1024) and UXGA (1600 x 1200)
and multisync monitors; local monitor supports DDC; DDC2; DDC2B
Hot pluggable
Rack mountable
Easy to install – no software required – connecting cables to the devices is
all it takes
Supports Wide Screen formats*
Note: The EDID data for a widescreen is sent from the local video output
port. For widescreen modes and displays connect the monitor to the
local video output port or use an ATEN EDID emulator.
Chapter 1. Introduction
3
Requirements
Consoles
A VGA, SVGA, SXGA, UXGA, or multisync monitor capable of the
highest resolution that you will be using on any computer in the
installation*
A USB keyboard**
A USB mouse***
Note: 1. If you connect a DDC type monitor to the Local Unit, the monitor
that connects to the Remote Unit must be able to support the
highest video resolution that the DDC monitor can provide
2. You can use different brands and models of USB keyboard on the
Local and Remote Units, but support for multi-function
keyboards is limited to the standard 104 keys.
3. You can use different brands and models of mouse on the Local
and Remote Units, but only the left and right mouse buttons and
scroll wheel features are supported. Other mouse features are not
supported.
Computers
The following equipment must be installed on each computer that is to be
connected to the system:
A VGA, SVGA, SXGA, UXGA, or multisync card.
USB host controller and Type A USB port.
Cables
For optimal signal integrity, and to simplify the layout, we strongly
recommend that you use the high quality custom KVM cable set that is
provided with this package.
Cat 5e cable is the minimum required to connect the Local and Remote
CE750A Units. Cable of a lower standard will result in degrading of the
video signal. For best performance, we strongly recommend Cat 5e cable.
CE750A User Manual
4
Operating Systems
Supported operating systems are shown in the table, below:
OS Version
Windows 2000 and higher
Linux RedHat 7.1 and higher
SuSE 9.0 and higher
Mandriva (Mandrake) 9.0 and higher
UNIX FreeBSD 4.2 and higher
Novell Netware 6.0 and higher
Chapter 1. Introduction
5
Components
CE750AL (Local Unit) Front View
No. Component Description
1 KVM Port Section If you are combining the CE750A with a KVM switch,
the custom KVM cable set that links to the respective
ports on the Console section of the switch plugs into
these ports.
2 RS-232 Serial Port This RS-232 serial port is for connecting to a serial
terminal for configuration.
3 Operating Mode
Pushbutton
This pushbutton toggles between the Operating
Modes available from the Local Console:
Local – only the Local Console can control the
system(s).
Auto – both the Local and Remote Consoles can
control the system.
Note: The default operating mode is Auto. See
Operating Modes, page 17, for full details.
4 LEDs The CE750AL has two LEDs to indicate the operating
status of the Local (CE750AL) and Remote
(CE750AR) Units. See LED Display, page 20, for full
details.
3
14
2
CE750A User Manual
6
CE750AR (Remote Unit) Front View
No. Component Description
1 RS-232 Serial Port RS-232 serial devices – such as touchscreens or
barcode scanners – plug into this port.
2 Picture Compensation
Pushbuttons
These pushbuttons adjust the video quality of the
remote console. See Picture Compensation, page 19
for details.
3 Picture Compensation
LED
Flashes to indicate that video quality has been
adjusted.
4 LEDs The CE750AR has two LEDs to indicate the operating
status of the Local (CE750AL) and Remote
(CE750AR) Units. See LED Display, page 20.
1234
Chapter 1. Introduction
7
CE750AL / CE750AR Rear View
Side View
No. Component Description
1 Power Jack The cable from the DC Power adapter connects here.
2 Audio Ports These mini stereo ports are for the speakers (green)
and microphone (pink).
3 Remote I/O The Cat 5e cable that connects the Remote and Local
Units plugs in here.
4 Console Ports The Local and Remote console’s keyboard, monitor,
and mouse plug into these ports.
5 Grounding Terminal The grounding wire (used to ground the unit) attaches
here. See Grounding, page 11, for further details.
13
2
4
5
CE750A User Manual
8
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9
Chapter 2
Hardware Setup
Rack Mounting
For convenience and flexibility, the CE750AL and CE750AR can be mounted
on system racks. To rack mount a unit do the following:
1. Using the screws provided in the Rack Mount Kit, screw the mounting
bracket into the top or bottom of the unit as show in the diagram below:
1. Important safety information regarding the placement of this
device is provided on page 21. Please review it before
proceeding.
2. Make sure that the power to all devices connected to the
installation are turned off. You must unplug the power cords of
any computers that have the Keyboard Power On function.
Phillips hex head
M3 x 6
CE750A User Manual
10
2. Screw the bracket into any convenient location on the rack.
Note: These screws are not provided. We recommend that you use M5 x 12
Phillips Type I cross, recessed type screws.
Phillips Type I cross
M5 x 12
(Recommended)
Chapter 2. Hardware Setup
11
Installation
Grounding
To prevent damage to your installation it is important that all devices are
properly grounded.
1. Use two grounding wires to ground both units by connecting one end of
the wire to the grounding terminal, and the other end of the wire to a
suitable grounded object.
2. Make sure that the computer that the CE750AL connects to and the
monitor that the CE750AR connects to are properly grounded.
STP Cable
(Cat 5e or higher)
up to 150 m
CE750A User Manual
12
3. For increased grounding protection, use STP (shielded twisted pair) cable
to connect the Local and Remote Units. There are two methods that can be
used:
a) In addition to the eight paired wires, STP cable also contains a
grounding wire. Solder this wire to the RJ-45 connector as shown in the
diagram below:
b) The second method is to use the STP cable shielding for grounding. In
this case, make sure that the shielding makes tight contact with the top
inside of the RJ-45 connector as shown in the diagram below:
In either case, make sure that the sides of the RJ-45 connector make tight
contact with the grounding contacts on the sides of the RJ-45 socket as
shown in the diagram below:
Chapter 2. Hardware Setup
13
Setting Up
Setting up the CE750A USB KVM Extender system is simply a matter of
plugging in the cables. Make sure that all the equipment to be connected up is
powered Off. Refer to the installation diagram on the following page and do the
following:
1. Plug the cables from the local console devices (mouse, keyboard, monitor,
microphone, speakers) into their ports on the Console section on the rear
of the Local Unit (CE750AL). Each port is marked with an appropriate
icon to indicate itself.
2. Plug the appropriate connectors on the custom KVM cable set supplied
with this unit into their ports on the CPU section on the front of the Local
Unit (CE750AL).
3. Plug the connectors on the other end of the custom KVM cable set into the
appropriate ports on the local computer. Each connector is marked with an
appropriate icon to indicate which it is.
Note: If you are combining the CE750A with a KVM switch, the other end
of the custom KVM cable set plugs into the appropriate ports on the
KVM switch.
4. For control of serial devices, connect the RS-232 serial port on the local
unit to a serial port on the local computer.
5. Plug either end of the Cat 5e cable into the CE750AL's Remote I/O port.
Plug the other end of the Cat 5e cable into the I/O port of the Remote Unit
(CE750AR).
6. Plug one of the power adapters (supplied with this package) into an AC
source; plug the adapter's power cable into the CE750AL's Power Jack
7. Plug the cables from the remote console devices (mouse, keyboard,
monitor, speakers. microphone), into their ports on the Console side of the
CE750AR.
8. Plug the second power adapter (supplied with this package) into an AC
source; plug the adapter's power cable into the CE750AR's Power Jack.
CE750A User Manual
14
Installation Diagrams
CE750AL / CE750AR Rear View
8
CE750AR
6
CE750AL
7
5
Cat 5e cable
5
1
Chapter 2. Hardware Setup
15
CE750AL Front View
2
Custom KVM
cable set
Local PC
3
4
CE750A User Manual
16
This Page Intentionally Left Blank
17
Chapter 3
Operation
Operating Modes
The CE750A USB KVM Extender has three operating modes: Local, Auto,
and Remote, as described in the table below:
Note: The default operating mode is Auto.
Mode Description
Local Only the local console has KVM access. The remote console’s
keyboard, video, and mouse input is disabled.
Auto Both the local and remote consoles can have KVM access, but
not at the same time. The console without access has to wait
until the console with access stops inputting data before it can
gain access.
Remote The remote console has KVM access. Remote mode can only
occur when the pushbutton on the CE750AL is set to Auto and
the local console is idle. See note at the top of page 18
CE750A User Manual
18
Mode Selection
The Operating Mode Pushbutton, located on the CE750AL’s front panel,
controls the operating mode of the CE750A USB KVM Extender system.
Pressing the switch toggles through Local and Auto operating modes.
Note: Remote mode cannot be selected. The remote console can get control
only when the Operating Mode Pushbutton on the CE750AL is toggled
to Auto and the local console is idle. If the remote console is then idle
for more than five seconds, the local console can gain access.
Chapter 3. Operation
19
Picture Compensation
The CE750A supports automatic and manual video adjustment.
Automatic adjustment
The CE750A features ACS (Auto Signal Compensation), which
automatically adjusts the video and stores the settings. To activate the
automatic adjustment, press the Picture Compensation Pushbuttons on
the front panel together for 5 seconds.
Manual adjustment
To fine tune the video signal, use the Picture Compensation
Pushbuttons on the front panel of the remote CE750A to increase and/or
decrease the compensation. The picture compensation LED flashes as the
system adjusts its video gain, and lights steadily when the adjustment is
complete and saved.
+_
Picture Compensation Pushbuttons
CE750A User Manual
20
LED Display
The CE750A Local and Remote Units have front panel LEDs to indicate their
operating status, as shown in the tables, below:
CE750AL (Local Unit)
CE750AR (Remote Unit)
LED
Operating Mode
Local Auto
Local
(Green)
Lights to indicate
that the local
console is active
(the Remote LED is
off).
Lights when the local console is active (the Remote
LED is off).
Turns off when the remote console is active (the
Remote LED turns on).
Flashes on and off alternately with the Remote LED
when neither console is active.
Remote
(Green)
The LED is off Lights when the remote console is active (the Local
LED is off).
Turns off when the local console is active (the Local
LED turns on).
Flashes on and off alternately with the Local LED
when neither console is active.
LED Indication
Link (Green) Lights steadily to indicate that the connection to the Local Unit is
ok.
Flashes when there is a problem with the connection to the
Local Unit and Remote LED is off.
Remote (Green) Lights when the remote console is active.
Is off when the local console is active or when there is a
problem with the connection to the Local Unit.
Flashes to indicate that the system is in Auto Mode.
Picture
Compensation
(Orange)
Flashes when a Picture Compensation pushbutton has been
pushed (+ or -) and the CE750A is adjusting the video gain.
Lights steadily to indicate that video gain adjustment has been
completed and saved.
21
Appendix
Safety Instructions
General
Read all of these instructions. Save them for future reference.
Follow all warnings and instructions marked on the device.
Do not place the device on any unstable surface (cart, stand, table, etc.). If
the device falls, serious damage will result.
Do not use the device near water.
Do not place the device near, or over, radiators or heat registers.
The device cabinet is provided with slots and openings to allow for
adequate ventilation. To ensure reliable operation, and to protect against
overheating, these openings must never be blocked or covered.
The device should never be placed on a soft surface (bed, sofa, rug, etc.) as
this will block its ventilation openings. Likewise, the device should not be
placed in a built in enclosure unless adequate ventilation has been provided.
Never spill liquid of any kind on the device.
Unplug the device from the wall outlet before cleaning. Do not use liquid
or aerosol cleaners. Use a damp cloth for cleaning.
The device should be operated from the type of power source indicated on
the marking label. If you are not sure of the type of power available,
consult your dealer or local power company.
The device is designed for IT power distribution systems with 230V
phase-to-phase voltage.
To prevent damage to your installation, it is important that all devices are
properly grounded.
The device is equipped with a 3-wire grounding type plug. This is a safety
feature. If you are unable to insert the plug into the outlet, contact your
electrician to replace your obsolete outlet. Do not attempt to defeat the
purpose of the grounding-type plug. Always follow your local/national
wiring codes.
Do not allow anything to rest on the power cord or cables. Route the
power cord and cables so that they cannot be stepped on or tripped over.
CE750A User Manual
22
If an extension cord is used with this device make sure that the total of the
ampere ratings of all products used on this cord does not exceed the
extension cord ampere rating. Make sure that the total of all products
plugged into the wall outlet does not exceed 15 amperes.
To help protect your system from sudden, transient increases and
decreases in electrical power, use a surge suppressor, line conditioner, or
un-interruptible power supply (UPS).
Position system cables and power cables carefully; Be sure that nothing
rests on any cables.
Never push objects of any kind into or through cabinet slots. They may
touch dangerous voltage points or short out parts resulting in a risk of fire
or electrical shock.
Do not attempt to service the device yourself. Refer all servicing to
qualified service personnel.
If the following conditions occur, unplug the device from the wall outlet
and bring it to qualified service personnel for repair.
The power cord or plug has become damaged or frayed.
Liquid has been spilled into the device.
The device has been exposed to rain or water.
The device has been dropped, or the cabinet has been damaged.
The device exhibits a distinct change in performance, indicating a need
for service.
The device does not operate normally when the operating instructions
are followed.
Only adjust those controls that are covered in the operating instructions.
Improper adjustment of other controls may result in damage that will
require extensive work by a qualified technician to repair.
Do not connect the RJ-11 connector marked “UPGRADE” to a public
telecommunication network.
Appendix
23
Rack Mounting
Before working on the rack, make sure that the stabilizers are secured to
the rack, extended to the floor, and that the full weight of the rack rests on
the floor. Install front and side stabilizers on a single rack or front
stabilizers for joined multiple racks before working on the rack.
Always load the rack from the bottom up, and load the heaviest item in the
rack first.
Make sure that the rack is level and stable before extending a device from
the rack.
Use caution when pressing the device rail release latches and sliding a
device into or out of a rack; the slide rails can pinch your fingers.
After a device is inserted into the rack, carefully extend the rail into a
locking position, and then slide the device into the rack.
Do not overload the AC supply branch circuit that provides power to the
rack. The total rack load should not exceed 80 percent of the branch circuit
rating.
Make sure that all equipment used on the rack – including power strips and
other electrical connectors – is properly grounded.
Ensure that proper airflow is provided to devices in the rack.
Ensure that the operating ambient temperature of the rack environment
does not exceed the maximum ambient temperature specified for the
equipment by the manufacturer.
Do not step on or stand on any device when servicing other devices in a
rack.
CE750A User Manual
24
Technical Support
International
For online technical support – including troubleshooting, documentation,
and software updates: http://support.aten.com
For telephone support, see Telephone Support, page iii.
North America
When you contact us, please have the following information ready beforehand:
Product model number, serial number, and date of purchase.
Your computer configuration, including operating system, revision level,
expansion cards, and software.
Any error messages displayed at the time the error occurred.
The sequence of operations that led up to the error.
Any other information you feel may be of help.
Email Support support@aten-usa.com
Online
Technical
Support
Troubleshooting
Documentation
Software Updates
http://www.aten-usa.com/support
Telephone Support 1-888-999-ATEN ext 4988
Appendix
25
Specifications
Function CE750AL CE750AR
Connectors Console
Ports
Keyboard 1 x USB Type A Female (White)
Video 1 x HDB-15 Female (Blue)
Mouse 1 x USB Type A Female (White)
Speakers 1 x Mini Stereo Jack Female (Green)
Mic. 1 x Mini Stereo Jack Female (Pink)
RS-232 1 x DB-9 Female
(Black)
1 x DB-9 Male (Black)
KVM
Ports
KB / Video /
Mouse
1 x SPHD-15 Female
(Yellow)
N/A
Speakers 1 x Mini Stereo Jack
(Green)
Mic. 1 x Mini Stereo Jack
(Pink)
Power 1 x DC Jack (Black)
Unit to Unit 1 x RJ45 Female (Black)
LEDs Local 1 (Green) N/A
Remote 1 (Green) 1 (Green)
Link N/A 1 (Green)
Picture Compensation N/A 1 (Orange)
Pushbuttons Operating Mode
Selection
1 x Pushbutton N/A
Picture Compensation N/A 2 x Pushbuttons
Emulation Keyboard / Mouse USB
Video 1920 x 1200 @ 60Hz (30 m); 1600 x 1200 @
60Hz (150 m); 1280 x 1024 @ 60Hz (200 m);
DDC, DDC2, DDC2B
Power Consumption DC5.3V/3.0W DC5.3V/4.2W
Environment Operating Temp. 0–50ºC
Storage Temp -20–60ºC
Humidity 0–80% RH, Non-condensing
Physical
Properties
Housing Metal
Weight 0.49 kg
Dimensions
(L x W x H)
20.0 x 8.0 x 2.5 cm
CE750A User Manual
26
Troubleshooting
Overview
Operation problems can be due to a variety of causes. The first step in solving
them is to make sure that all cables are securely attached and seated completely
in their sockets.
About SPHD Connectors
Problem Action
No video Make sure that all cables are securely plugged into their
sockets.
Poor quality video The video quality can be improved by using the Picture
Compensation pushbuttons on the CE750AR to increase or
reduce the video signal gain.
The video quality can be improved by reducing the refresh
rate.
This product uses SPHD connectors for its KVM and/or
Console ports. We have specifically modified the shape of these
connectors so that only KVM cables that we have designed to
work with this product can be connected.
Appendix
27
Limited Warranty
ATEN warrants its hardware in the country of purchase against flaws in
materials and workmanship for a Warranty Period of two [2] years (warranty
period may vary in certain regions/countries) commencing on the date of
original purchase. This warranty period includes the LCD panel of ATEN LCD
KVM switches. Select products are warranted for an additional year (see A+
Warranty for further details). Cables and accessories are not covered by the
Standard Warranty.
What is covered by the Limited Hardware Warranty
ATEN will provide a repair service, without charge, during the Warranty Period.
If a product is detective, ATEN will, at its discretion, have the option to (1) repair
said product with new or repaired components, or (2) replace the entire product
with an identical product or with a similar product which fulfills the same function
as the defective product. Replaced products assume the warranty of the original
product for the remaining period or a period of 90 days, whichever is longer.
When the products or components are replaced, the replacing articles shall
become customer property and the replaced articles shall become the property
of ATEN.
To learn more about our warranty policies, please visit our website:
http://www.aten.com/global/en/legal/policies/warranty-policy/