Table of Contents
ATEN CL3000N User Manual
Displayed below is the user manual for CL3000N by ATEN which is a product in the KVM Switches category. This manual has pages.
Related Manuals
Lightweight PS/2-USB LCD Console
CL3000
User Manual
www.aten.com
CL3000 User Manual
ii
EMC Information
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE
STATEMENT: This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if
not installe d and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in
a residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
The device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation.
FCC Caution: Any changes or modifications not expressly approved by the
party responsible for compliance could void the user's authority to operate this
equipment.
CE Warning: This is a class A product. In a domestic environment this
product may cause radio interference in which case the user may be required to
take adequate measures.
KCC Statement:유선 제품용 /A급 기기 (업무용 방송 통신 기기 )
이 기기는 업무용 (A 급)전자파적합기기로서 판매자 또는 사용자는 이
점을 주의하시기 바라며 ,가정 외의 지역에서 사용하는 것을 목적으로
합니다 .
RoHS
This product is RoHS complian t.
CL3000 User Manual
iii
SJ/T 11364-2006
The following contains information that relates to China.
CL3000 User Manual
iv
User Information
Online Registration
Be sure to register your product at our on line support center:
Telephone Support
For telephone support, call this num ber:
User Notice
All information, docu men tation, and specifications containe d in thi s m anual
are subject to change without prior notificatio n by the m a nufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particu lar purpose. Any of
the manufacturer's software described in this manual is sold or licensed as is.
Should the progr ams pro ve defectiv e following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PL EASE VERIFY THAT THE VOLTAGE S E TTING IS
CORRECT BEFORE USE.
International http://eservice.aten.com
International 886-2-8692-6959
China 86-10-5255-0110
Japan 81-3-5615-5811
Korea 82-2-467-6789
North America 1-888-999-ATEN ext 4988
United Kingdom 44-8-4481-58923
CL3000 User Manual
v
Package Contents
Basic Package
The basic CL3000 package consists of:
1 CL3000 Lightweight PS/2-USB LCD Console wi th Standard Rack
Mounting Kit
1 Custom KVM Cable
1Power Cord
1 User Instructions*
Optional Equipment
Depending on any optional equipment that you may have purchased, one of the
following may be included in your pack age:
Standard Rack Mounting Kit - Long
Easy-Installation Rack Mounting Kit - Short
Easy-Installation Rack Mounting Kit - Lon g
Check to make sure that all the components are present and that nothing got
damaged in shipping. If you encount er a prob lem, cont act your dealer.
Read this manual thorough ly and follow the installation and op erati on
procedures carefully to prevent any damage to the unit, and/or any of the
devices connected to it.
*Features may have been added to the CL3000 since this manual was
published. Please visit our website to download the most up-to-date version
of the manual.
© Copyright 2015 ATEN® International Co., Ltd.
Manual Date: 2015-08-19
ATEN and the A TEN logo are registered tr ademarks of ATEN International Co. , Ltd. All rights reserved.
All other brand names and trademarks are the registered property of their respective owners.
CL3000 User Manual
vi
Contents
EMC Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
RoHS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
SJ/T 11364-2006 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .i v
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Basic Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Optional Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
About this Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix
Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix
Chapter 1.
Introduction
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
The Benefits of LED-backlit LCDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
LED-backlit LCD Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
External Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Chapter 2.
Hardware Setup
Before you Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Standard Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Connecting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Chapter 3.
Operation
Opening the Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Closing the Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Operating Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
LED-backlit LCD OSD Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
LED-backlit LCD Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Adjustment Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Manufacturing Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Powering Off and Restarting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
CL3000 User Manual
vii
Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Chapter 4.
The Firmware Upgrade Utility
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Firmware Upgrade Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Starting the Upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Upgrade Succeeded . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Upgrade Failed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Exiting Firmware Upgrade Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Appendix
Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
International. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Optional Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Sun Keyboard Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
About SPHD Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
CL3000 User Manual
viii
About this Manual
This User Manual is provided to help you get the most from your CL3000
system. It covers all aspects of installation, configuration and operation. An
overview of the information found in the manual is provided below.
Chapter 1, Introduction, introduces you to the CL3000 system. Its
purpose, features and benefits are presented, and its front and back panel
components are described.
Chapter 2, Hardware Setup, describes how to set up your installation.
Chapter 3, Basic Operation, explains the fundamental concepts involved
in operating the CL3000.
Chapter 4, The Firmware Upgrade Utility, explains how to use this
utility to upgrade the CL3000's firmware with the latest available versions.
An Appendix, provides specifications and other technical information
regarding the CL3000.
CL3000 User Manual
ix
Conventions
This manual uses the following conv entions:
Product Information
For information about all ATEN products and how they can help you connect
without limits, visit ATEN on the Web or contact an ATEN Authorized
Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:
Monospaced Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means to
press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
♦Bullet lists provide information, but do not involve sequential steps.
→Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start → Run means to
open the Start menu, and then select Run.
Indicates critical information.
International http://www.aten.com
North America http://www.aten-usa.com
CL3000 User Manual
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This Page Intentionally Left Blank
1
Chapter 1
Introduction
Overview
The CL3000 is an integrated KVM (keyboard, monitor, and mouse) console
module that serves as the front end consol e for compatible KV M switches.
Lightweight and with a 19" power-saving LED -b acklit LCD, the CL3000
offers a space-saving, streamlined approach to KVM switch technology by
integrating a keyboard, LED-backlit LCD monitor, and touchpad in a 1U
housing. Additional console ports allows the second us er local access, while in
conjunction with an ATEN Over the Net KVM switch or IP access unit, you
can remotely control computers that are located anywhere around the world.
MIL-STD-810G testing provides certified reliable operation of the CL3000
Console in harsh environments. The MIL-STD-810G uses advanced testing
procedures to emphasize the equipment's environm ental design and limits in
real world conditions wh ich it will experience throughout its li fe; such as
operating in moving vehicles or functioning on factory floors where vibrations
are high and experienced frequently.
There is no better way to save time and money than with a CL3000 installation.
By using the CL3000 with its light weight and green power LED-backlit LCD
monitor to manage your installation, you: (1) eliminate the expense of having
to purchase a separate keyboard, monitor, and mouse for each computer; (2)
save all the space those extra components would take up; (3) save on energy
costs; and (4) eliminate the inconvenience and wasted effort involved in
constantly moving from one co mputer to another.
The Benefits of LED-backlit LCDs
LED-backlit LCDs are a new generation of display technology that uses LED
backlighting instead of the cold cathode fluorescent lamps (CCFLs) used in
traditional LCDs. This provides great benefi ts that incl ude lower power
consumption, a more dynamic range of colors, and better heat dissipation, as
well as increased display brightness and higher con trast lev e ls. Wh en you
factor in the LED-backlit LCDs longer life and greater stability, it is no wonder
that they are fast becoming the display of choice in many different
environments, from commercial advertising and sports venues to advanced
computer displays and high-end tel e v isions.
CL3000 User Manual
2
Features
Exclusive LED illumination light - designed by ATEN to illuminate the
keyboard and touchpad to allow visib ility in low-light conditio ns
Integrated KVM console featuring a 19” LED-backlit LCD monitor in a
Single-Rail SlideawayTM housing
Green power LED-backlit LCD monitor saves energy
Lightweight design for easier installation
MIL-STD-810G Standard Certified Testing
Dual Interface – supports comput ers with PS/2 or USB keyboards and mice
Additional hot-plugg able USB mouse port on front panel (also functions
as USB peripheral port)
Multiplatform support – Windows, Linux, Mac, and Sun
Supports high-resolution video – up to 1280 x 1024 @ 75 Hz; DDC2B
Firmware upgradable
Extra console port – manage computers from an external console (monitor ,
USB or PS/2 keyboard and mouse)
Console lock – the console remains securely locked away when not in use
SlideawayTM housing is slightly less than 1U wit h top and bottom
clearance for smooth operation in 1U of rack space
DDC emulation – video settings of each computer are automatically
adjusted for optimal outpu t to the m onitor
Adjustable depth to fit within a rack
Standard 105-key keyboard
Keyboard languages supported: English (US), English (UK), French,
German, German (Swiss), Greek, Hungarian, Italian, Japanese, Korean,
Russian, Spanish, Swedish, and Traditional Chinese
Chapter 1. Introduction
3
Requirements
LED-backlit LCD Console
The LED-backlit LCD console supports most KVM switches. If you are
unsure whether your switch is supported or not, check with your dealer.
The integrated LED-backlit LCD monitor's maximum resolution is 1280 x
1024 @ 75Hz. Make sure that none of the resolutio n settings of the
connected computers exceed the LED-backlit LCD monitor's maximum
resolution.
External Console
A VGA, SVGA, or MultiSync monitor capable of displaying the highest
resolution provided by any computer in the installation
USB or PS/2 keyboard and mouse
Cables
For optimum signal int e grity and to simplify the layout, we strongly
recommend that you use high quality custom cable sets available in varying
lengths, des cribed in the table below, which can be purchased from your dealer.
Length (m) Part Number
1.20 2L-5201P
1.80 2L-5202P
3.00 2L-5203P
6.00 2L-5206P
1.80 2L-5702P
1.20 2L-5201U
1.80 2L-5202U
3.00 2L-5203U
5.00 2L-5205U
CL3000 User Manual
4
Operating Systems
Supported operating systems are shown in the table, below:
OS Version
Windows 2000 and higher
Linux RedHat 9 and higher
SuSE 10 and higher
Debian 3.1, 4.0
Ubuntu 7.04, 7.10
UNIX IBM AIX 4.3, 5L
FreeBSD 4.2 and higher
Sun Solaris 8 and higher
Novell Netware 6.0 and higher
Mac OS 9 and higher
DOS 6.22
Chapter 1. Introduction
5
Components
Front View
No. Component Description
1 Upper Handle Pull to slide the LED-backlit LCD module out; push to slide it
in. See Opening the Console, page 19, for details on sliding
the console in and out
2 Module Release
Catches In order to slide the console out, you must first release it by
sliding these catches to the inside.
3 LED-backlit LCD
Module See Rear View, page 7.
11
14
5
12
10
3
4
13
6
7
9
8
2
1
2
EXIT I LIGHT
CL3000 User Manual
6
4LED-backlit LCD
Controls The buttons to control the position and picture settings of the
LED display are located here. See page 16, for details.
5LED-backlit LCD
On / Off Button Push this button to turn the LED-backlit LCD monitor on and
off. The button lights when the LED-backlit LCD monitor is
off.
Note: The light indicates that only the monitor is off, not the
attached KVM switch.
6 Keyboard Module Standard 105-key keyboard
7 To uchpad Standard mouse touchpad
8 USB Port The USB port is available to connect a USB peripheral
device (flash drive, CD-ROM drive, etc.) to the console, or a
USB mouse for users who prefer to use an external mouse.
9 Power LED Lights (blue) to indicate that the unit is receiving power.
10 Rack Mounting
Tabs Rack mounting tabs are located at each corner of the unit.
See Standard Rack Mounting, page 9, for details.
11 Lock LEDs The Num Lock, Caps Lock, Scroll Lock LEDs are located
here.
12 Reset Switch Located to the right of the Lock LEDs. Press this recessed
switch in with a thin object to perform a system reset.
13 Firmware
Upgrade Switch During normal operation and while performing a firmware
upgrade, this switch should be in the NORMAL position. If a
firmware upgrade operation does not complete successfully,
this switch is used to perform a firmware upgrade recovery.
See Firmware Upgrade Recovery, page 26, for details.
14 LED Illumination
Light Press the Exit/Light pushbutton for two seconds to turn the
LED light ON or Off. (Default: On)
No. Component Description
Chapter 1. Introduction
7
Rear View
No. Component Description
1 Power Socket This is a st andard 3-prong AC power socket. The power cord
from an AC source plugs in here.
2 Power Switch This standard rocker switch powers the unit on and off.
3 External
Console Section The external KVM console cables plug into the ports in this
section. The section consists of ports for USB or PS/2
keyboard and mouse, and a VGA monitor.
4 Grounding
Terminal The grounding wire used to ground the switch attaches here.
5 KVM Port
Section The cable that links the CL3000 to the KVM switch plugs in
here.
Note: The shape of this SPHD connector has been
specifically modified so that only KVM cables designed to
work with this switch can plug in (see Cables, page 3, for
details).
12 3
45
CL3000 User Manual
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9
Chapter 2
Hardware Setup
Before you Begin
Standard Rack Mounting
A standard rack mount kit is provided with your CL3000. The kit enables the
console to be mounted in rack with a depth of 42–72 cm.
Note: 1. It takes two people to mount the console: one to hold it in place, the
other to screw it in.
2. The standard rack mounting kit does not include screws or cage nuts.
If you need additional screws or cage nuts, contact your rack dealer.
3. Optional mounting kits, including single person Easy Installa tion
kits, are available with a separate purchase.
1. Important safety information regarding the placement of this
device is provided on page 27. Please review it before proceeding.
2. Make sure that power to all the devices you will be connecting up
have been turned off. You must unplug the power cords of any
computers that have the Keyboard Power On function.
L Brackets
Side Mountng
Brackets
CL3000 User Manual
10
To rack mount the console, do the follow ing :
1. While one person positions the CL3000 in the rack and holds it in place,
the second person loosely screws the front brackets to the rack.
2. While the first person still holds the CL3000 in place, the second person
slides the L brackets into the CL3000's side mounting brackets from the
rear until the bracket flanges contact the rack, then screws the L brackets
to the rack.
3. After the L brackets have been secured, tighten the front bracket screws.
Note: Allow at least 5.1 cm on each side for proper ventilation, and at least
12.7 cm at the back for the power cord and cable clearance.
Chapter 2. Hardware Setup
11
Connecting Up
Refer to the installation diagram on the following page as you perform the
installation steps. The numbers in the diagrams correspond to the numbers of
the steps.
1. Plug the SPHD connector end of the KVM cable provided with this unit
into the CL3000's KVM port.
2. Plug the keyboard, monitor, and mouse connectors of the KVM cable into
their respective ports in the Co nsole Sect ion of the KVM switch.
3. Plug your external console keyboard, m onit or, and mouse connectors into
their respective ports in the Console Section of the CL3000, located on the
unit’s back panel.
4. If you are using an external USB mouse or USB peripheral in your
installation, plug it into the USB port located on the CL3000’s front panel.
5. Plug the power cord into the CL3000's power socket and into an AC power
source.
6. Power up your KVM installation.
7. Turn on the power to CL3000.
CL3000 User Manual
12
5
2
6
4
1
3
7
13
Chapter 3
Operation
Opening the Console
The CL3000's console is located under the top cover. To access the console,
slide the console module out and raise the cover.
Note: As a safety precaution, to keep the console from accidentally sliding
out, the console is locked into the In po si tion. Before you can pull the
console module out, you must release it by pushing the catches on the
unit's front panel as indicated be low.
CL3000 User Manual
14
Closing the Console
To slide the console module back in, close the cover and do the following:
1. Pull the safety catches on the unit's side rails toward you and pu sh the
module in until it stops.
2. Release the catches. Pull the module slightly toward you, then push it all
the way in.
Note: The reason for the two step procedure is to minimize the chances of you
pinching your fingers when slidin g the module in.
Chapter 3. Operation
15
Operating Precautions
Right!
Rest your hands and arms lightly on the
keyboard module as you work.
Wrong!
DO NOT lean your body weight on the
keyboard module.
DO NOT place heavy objects on the
keyboard module.
The maximum load bearing capacity of the keyboard module is 30 kg.
Failure to heed the information below can result in damage to the
keyboard module.
CL3000 User Manual
16
LED-backlit LCD OSD Configuration
LED-backlit LCD Buttons
The OSD allows you to set up and configure the LED-backlit LCD display.
Four buttons are used to perform the configu rati on, as described in the table,
below:
Button Function
MENU When you have not entered the LED-backlit LCD OSD Menu
function, pressing this button invokes the Menu function, and
brings up the Main Menu.
When you have entered the LED-backlit LCD OSD Menu
function, and have reached a setting choice with the navigation
buttons, pressing this button brings up its adjustment screen.
When navigating through the menus, this button moves you Right
or Up. When making an adjustment, it increases the value.
When navigating through the menus, this button moves you Left
or Down. When making an adjustment, it decreases the value.
EXIT When you have not entered the LED-backlit LCD OSD Menu
function, pressing this button performs an auto adjustment. An
auto adjustment automatically configures all the settings for the
LED-backlit LCD panel to what the OSD considers their
optimum values to be.
When you have entered the LED-backlit LCD OSD Menu
function, pressing this button exits the current menu and
returns you to the previous menu. Use it to leave an
adjustment menu when you are satisfied with the ad justment
you made.
When you are at the Main Menu, pressing this button exits the
LED-backlit LCD OSD.
Chapter 3. Operation
17
Adjustment Settings
An explanation of the LED-backlit LCD OSD adjustment settings is given in
the table below:
Manufacturing Number
The “MFG Number” (Manufacturing Number) is an internal serial number
used by ATEN’s factory and technical support staff to identify products. This
number does not affect products’ warranty. If your product requires after-sales
services, you may provide the MFG Number to ATEN’s sales or technical
support staff to identify the product and mo del number.
Setting Explanation
Brightness Adjusts the background black level of the screen image.
Contrast Adjusts the foreground white level of the screen image.
Phase If pixel jitter or horizontal line noise is visible on the display,
your LED-backlit LCD may have the wrong phase setting.
Adjust the phase setting to eliminate these problems.
Clock If vertical banding is visible on the display, your LED-backlit
LCD may have the wrong clock setting. Adjust the clock
setting to eliminate vertical banding.
H-Position Positions the display area on the LED-backlit LCD panel
horizontally (moves the display area left or right).
V-Position Positions the display area on the LED-backlit LCD panel
vertically (moves the display area up or down).
Color Temperature Adjusts the color quality of the display. You can adjust the
warmth value, color balance, etc. The Adjust Color
selection has a further submenu that lets you fine tune the
RGB values.
Language Selects the language that the OSD displays its menus in.
OSD Duration Lets you set the amount of time the OSD displays on the
screen. If there is no input for the amount of time you
choose, the OSD display turns off.
Reset Resets the adjustments on all menus and submenus to
their factory default settings.
Note: The Language setting does not return to the factory
default, but remains at the one that you have set it to.
CL3000 User Manual
18
Hot Plugging
The CL3000 supports hot plugging – component s can be remov e d and added
to the console by unplugging their cables from the ports without the need to
shut down the CL3000.
Powering Off and Restarting
If it becomes necessary to Power Off the CL3000 (to upgrade the firmware, for
example), simply turn off the po wer to th e unit using the rear panel power
switch. To restart the CL3000, turn the rear panel power switch back on.
Port ID Numbering & Port Selection
Port ID numbering and Port Selection follow the method used by the KVM
switch connected to the CL3000. Consult your KVM switch's User Manual for
details.
Chapter 3. Operation
19
Hotkeys
Console selection on the CL3000 is accomplished with hotkey combinations,
as described in the following table:
Note: 1. Press the keys in sequence – one key at a time. First [Ctrl], then [Alt],
then [Shift], etc.
2. Console selections are not saved. If the CL3000 is powered off, it
reverts to the default setting of both consoles enabl e d when it is
powered on again.
3. If the KVM switch connected to the CL3000 uses the [Ctrl] [Alt]
[Shift] combination to invoke its hotkey mode, you won't be able to
access any of its hotkey operations because the CL3000 will capture
the combination for console selection first.
Combination Action
[Ctrl] [Alt] [Shift] [P] [C] [Enter] To select normal mode (pc, etc.).
[Ctrl] [Alt] [Shift] [M] [A] [C] [Enter] To select Mac.
[Ctrl] [Alt] [Shift] [S] [U] [N] [Enter] To select SUN.
[Ctrl] [Alt] [Shift]
[u] [p] [g] [r] [a] [d] [e] [Enter]
Activates the Firmware Upgrade Mode.
Note: this Hotkey sequence only works when the
Firmware Upgrade Recovery Sw itch (see page 22)
is in the Normal position.
[Ctrl] [Alt] [Shift] [L] [Enter] Enable Local (LED-backlit LCD) console;
Disable Remote (external) console.
[Ctrl] [Alt] [Shift] [R] [Enter] Enable Remote (external) console
Disable Local (LED-backlit LCD) console.
[Ctrl] [Alt] [Shift] [L] [R] [Enter] or
[Ctrl] [Alt] [Shift] [R] [L] [Enter]
Enable both consoles (default).
[Ctrl] [Alt] [Shift] [U] [M] [Enter] Configures the front USB Port to mouse mode
(Mouse functionality is immediate upon switching to
USB mouse mode).
[Ctrl] [Alt] [Shift] [U] [P] [Enter] Configures the front USB Port to peripheral mode.
CL3000 User Manual
20
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21
Chapter 4
The Firmware Upgrade Utility
Introduction
The purpose of the Windows-based firm ware upgrade utility is to provide an
automated process for upgrading the CL3000 firmware. As new firmware
versions become available, new firmware upgrade packages are posted on our
website. Check the website regularly to find the latest inform ati on and
packages.
Before You Begin
To download the firmware upgrade package:
1. From a computer that is not part of your KVM installation go to our
website and choose the model name that relates to your device. Choose the
firmware upgrade package that you wish to install (usually the most
recent) and download it to your computer.
2. Connect the KVM cable set’s Type A USB connector to a USB port on the
computer.
3. At the other end of the cable set, connect the SPHD connector to the KVM
port of the CL3000.
3
2
CL3000 User Manual
22
Firmware Upgrade Mode
The CL3000’s firmware upgrade mode can be accessed one of two ways: by
entering a hotkey sequence (see Hotkeys, page 19), or by placing the CL3000
in firmware upgrade recovery mode (see Firmware Upgrade Recovery,
page 26).
Note: In order to activate the Firmware Upgrade Mode using a hot key
sequence, the Firmware Upgrade Recovery Switch (see page 6) must be
set to the Normal position.
1. Turn off the powe r to th e CL30 00 us ing the power switch located on the
back side of the console.
2. Slide the firmware switch to NORMAL (see page 6).
3. Turn on the power to the CL3000 usin g the pow er switch located on the
back side of the console.
When the CL3000 is in Firmware Up grade Mode, the Num Lock, Caps Lock
and Scroll Lock LEDs will continually flash on and off.
To exit the Firmware Upgrade Mode, see Exiting Firmware Upgrade Mode ,
page 26.
Chapter 4. The Firmware Upgrade Utility
23
Starting the Upgrade
To upgrade the firmware:
1. Run the downloaded firmware upgrade package file either by double
clicking the file icon, or by opening a command line and entering the full
path to it.
The Firmwar e Upgrade Utility welcome screen appears:
Note: The screens shown in this section are for reference only. The
wording and layou t of the actual screens put up by the Firmware
Upgrade Utility may vary slightly from these examples.
2. Read and Agree to the Li cense Agreem ent (enabl e the I Agree radi o butt on).
3. Click Next to continue.
CL3000 User Manual
24
The Firmware Upgrade Utility main screen appears. The devices capable
of being upgraded are listed in the Device List panel:
4. Click Next to perform the upgrade.
If you enabled Check Firmwar e Version , the utility compares the device's
firmware level with that of the upgrade files. If it finds that the device's
version is higher than the upgrade version, it brings up a dialog box
informing you of the situation and gives you the option to continue or cancel.
If you didn't enable Check Firmware Version, the utility installs the
upgrade files without checking wh ether they are a higher level , or not.
As the upgrade proceeds, status messages appear in the Status Messages
panel, and the progress toward completion is shown on the Progress bar.
Chapter 4. The Firmware Upgrade Utility
25
Upgrade Succeeded
After the upgrade has completed, a screen appears to inform you that the
procedure was successful:
Click Finish to close the firmware upgrade utility.
Upgrade Failed
If the Upgrade Succeeded screen doesn't appear, it means that the upgrade
failed to complete successfully. See the next section, Firmware Upgrade
Recovery, for how to proceed.
CL3000 User Manual
26
Firmware Upgrade Recovery
There are three conditions that call for firmware upg rade recovery:
When the unit’s firmware becomes corrupted for some reason and you
are unable to operate it.
When a firmware upgrade procedure is interrupted.
When a firmware upgrade procedure fails.
To perform a firmware upgrade recovery, do the following:
1. Power off the CL3000.
2. Slide the Firmware Upgrade Recovery Switch to the Recover position.
3. Power the CL3000 back on and repeat the upgrade procedure.
4. After the switch has been successfully upgraded, power it off, and slide the
Firmware Upgrade Recovery Switch back to the Normal position.
5. Power the CL3000 back on .
Exiting Firmware Upgrade Mode
To exit the Firmware Upgrade Mode, do the following:
1. Slide the Firmware Upgrade Recovery Switch (see page 6) to the Normal
position.
2. Power off and restart the CL3000 according to the instructions given in the
Powering Off and Restarting section (see page 18).
27
Appendix
Safety Instructions
General
This product is for indoor use only.
Read all of these instructions. Save them for future reference.
Follow all warnings and instructions marked on the device.
Do not place the device on any unstable su rface (cart, stand, table, or other
surfaces). If the device falls, serious damage will result.
Do not use the device near water.
Do not place the device near, or over, heat radiators or heat vents.
The device housing is provided with slots and op enings to allow for
adequate ventilation. To ensure reliable operation, and to protect against
overheating, these openings must never be bl ocked or covered.
The device should never be placed on a soft surface (bed, sofa, rug, or other
soft surface) as this will block its ventilation openings. Likewise, the device
should not be placed in an enclosure unless adequate ventilation has been
provided.
Never spill liquid of any kind on the device.
Unplug the device from the wall outlet before cleaning. Do not use liquid
or aerosol cleaners. Use a damp cloth for cleaning.
The device shoul d be oper ated from the type of power source indicated on
the marking label. If you are not sure of the type of power available,
consult your dealer or local power company.
The device is designed for IT power distribution systems with 230V
phase-to-phase voltage.
To prevent damage to your installation it is important that all devices are
properly grounded.
The device is equipped with a 3-wire grounding type plug. This is a safety
feature. If you are unable to insert the plug into the outlet, contact your
electrician to replace your obsolete outlet. Do not attempt to circumvent
the purpose of the grounding-type plug. Always follow your local/national
wiring codes.
Do not allow anything to rest on the power cord or cables. Route the
power cord and cables so that they cannot be stepped on or tripped over.
CL3000 User Manual
28
If an extension cord is used with this device make sure that the total of the
ampere ratings of all products used on this cord does not exceed the
extension cord ampere rating. Make sure that the total of all products
plugged into the wall outlet does not exceed 15 amperes.
To help protect your system from sudden, transient increases and
decreases in electrical power, use a surge suppressor, line conditioner, or
un-interruptible power supply (UPS).
Never push objects of any kind into or through cabinet slots. They may
touch dangerous voltage points or short-circuit parts resulting in a risk of
fire or electrical shock.
Do not attempt to service the device yoursel f. Refer all servicin g to
qualified service personnel.
If the following conditions occur safely remove the power to the wall
outlet, then unplug the device and bring it to qualified service personnel
for repair.
The power cord or plug has become damaged or frayed.
Liquid has been spilled into the device.
The device has been exposed to rain or water.
The device has been dropped, or the cabinet has been damaged.
The device exhibits a distinct change in performance, indicating a need
for service.
The device does not operate normally when the operating instructions
are followed.
Only adjust those controls that are covered in the operating instructions.
Improper adjustment of other controls may result in damage that could
require extensive work by a qualified technician to repair.
Do not connect the RJ-11 connector marked “UPGRADE” to any type of
telephone network.
Appendix
29
Rack Mounting
Before working on the rack, ma ke sure that the stabilizers are secured to
the rack, extended to the floor, and that the full weight of the rack rests on
the floor. Install front and side stabilizers on a single rack or front
stabilizers for joined multiple racks before working on the rack.
Always load the rack from the bottom up, and load the heaviest item in the
rack first.
Make sure that the rack is level and stable before extending a device from
the rack.
Use caution when pressing the device rail release latches and sliding a
device into or out of a rack; the slide rails can pinch your fingers.
After a device is inserted into the rack, carefully extend the rail into a
locking position, and then slide the device into the rack.
Do not overload the AC supply branch circuit that provides power to the
rack. The total rack load should not exceed 80 percent of the branch circuit
rating.
Make sure that all equipment used on the rack – including power strips and
other electrical connectors – is properly grounded.
Ensure that proper airflow is provided to devices in the rack.
Ensure that the operating ambient temperature of the rack environment
does not exceed the maximum ambient temperature specified for the
equipment by the manufacturer.
Do not step on or stand on any device when servicing other devices in a
rack.
Caution: Slide/rail (LED-backlit LCD/LCD
KVM) mounted equipment is not to be used as a
shelf or a work space.
CL3000 User Manual
30
Technical Support
International
For online technical support – including troubleshooting, documentation,
and software updates: http://support.aten.com
For telephone support, Telepho ne Support, page iv
North America
When you contact us, please have the following information ready beforehand:
Product model number, serial number, and date of purchase.
Your computer configu rati on, including operating system, revision level ,
expansion cards, and software.
Any error messages displayed at the time the error occurred.
The sequence of operations that led up to the error.
Any other information you feel may be of help.
Email Support support@aten-usa.com
Online
Technical
Support
Troubleshooting
Documentation
Software Updates
http://www.aten-usa.com/support
Telephone Support 1-888-999-ATEN ext 4988
Appendix
31
Specifications
Function CL3000
Computer Connec tions 1
Console Se lection Hotkey
Connectors External
Console Ports Keyboard 1 x 6-pin Mini-DIN Female (Purple)
1 x USB Type A Female (Black )
Vide o 1 x HDB-15 Femal e (B lu e)
Mouse 1 x 6-pin Mini-DIN Female (Green)
1 x USB Type A Female (Black )
KVM Ports 1 x SPHD-18 Male (Yellow)
USB Port 1 x USB Type A Female (Black)
Power 1 x 3-prong AC Socket
Switches Reset 1 x Semi-recessed Pushbutton
Power 1 x Rocker
F/W Upgrade 1 x Slide
LED-backli t LCD Power 1 x Pushbutton
LED-backlit LCD
Adjustment 4 x Push button
LEDs Power 1 (Green)
Lock Num 1 (Green )
Caps 1 (Green)
Scroll 1 (Green)
Emulation Keyboard / Mouse PS/2; USB
Video 1280 x 1024@75Hz, DDC2B
I/P Rating 10 0–240VAC; 50–60Hz; 1A
Power Consu m ption 120V, 21.4W / 230V. 22.7W
Vibration Test MIL–STD–810G Certified
Environment Operating Temp. 0–40o C
Storage Temp. -20–60o C
Humidity 0–80% RH, Non-condensing
Physical
Properties Housing Metal
Weight 9.00 kg
Dimensions (L x W x H) 48.00 x 58.92 x 4. 40 cm
CL3000 User Manual
32
Optional Rack Mounting
For convenience and flexibility, three optional rack mounting kits are available
as shown in the following table:
To install the long bracket standard rack mount kit, simply replace the short L
brackets on the standard rack mount kit with the long ones, and mount the
CL3000 according to the instructions given for Standard Rack Mounting,
page 9.
While it takes two people to perform a standard installation, with an Easy-
Installation, kit, one person can mount the CL3000. To install the Easy-
Installation kit, do the following:
1. Remove the standard sliding L brackets (not shown) and the side mounting
brackets from both sides of the CL3000.
Bracket Type Size (cm)
Standard Installation – Long 70.0—105.0
Easy Installation – Short 57.0—70.0
Easy Installation – Long 68.0—105.0
Phillips head hex
M4L4-6pcs
Appendix
33
2. Attach the left and right easy-installation mountin g rails to the inside of
the rack. The flange that supports the CL3000 will be to the insid e.
a) Screw the front flanges to the rack first.
b) Slide the bars with the rear flanges towa rd the rack until the flanges
make contact with the rack, then screw the rear flanges to the rack.
Rear Attachment
Sliding Bracket
Support
Flange
Slide Bar
Rear Flange
Front Flange
LEFT
RAIL
RIGHT
RAIL
CL3000 User Manual
34
3. Slide the CL3000 onto the support flanges. Use the screws supplied with
this package to loosely attach the front of the CL3000 to the front of the
rack (only tighten the screws part way).
4. Slide the rear attachment sliding brackets along the slide bars until they
contact the rear of the CL3000, then use the screws supplied with this
package to attach the bars to the rear of the CL3000 (tighten the screws all
the way).
Phillips I head
M4L6
Phillips I head
M4L6
Appendix
35
5. Slide the CL3000 open and closed a couple of times to be sure that it is
properly aligned and operating smoothly. (See Opening the Console,
page 13, for opening and closing procedures.)
6. After determining that the CL3000 is lined up and operating correctly,
finish by fully tightening the front attachment screws inserted in Step 3.
CL3000 User Manual
36
Sun Keyboard Emulation
The PC compatible (101/104 key) keyboard can emul ate the fu nctions of the
Sun keyboard when the Control key [Ctrl] is used in conjunction with other
keys. The corresponding functions are shown in the table below.
Note: When using key combinations, press and release the first key (Ctrl),
then press and release the activation key.
PC Keyboard Sun Keyboard
[Ctrl] [T] Stop
[Ctrl] [F2] Again
[Ctrl] [F3] Props
[Ctrl] [F4] Undo
[Ctrl] [F5] Front
[Ctrl] [F6] Copy
[Ctrl] [F7] Open
[Ctrl] [F8] Paste
[Ctrl] [F9] Find
[Ctrl] [F10] Cut
[Ctrl] [1]
[Ctrl] [2]
[Ctrl] [3]
[Ctrl] [4]
[Ctrl] [H] Help
Compose
-
+
Appendix
37
Troubleshooting
About SPHD Connectors
Symptom Action
Some characters I enter from
the keyboard do not display
correctly.
The keyboard layout setting for the port does not
match the keyboard you are using. On your switch,
change the keyboard layout setting for the port to
match the layout of the keyboard you are using.
I can’t use the special keys on
the Sun external keyboard to
control Sun computers.
Use Sun keyboard emulation keystrokes (page 36) to
achieve all Sun keyboard functions.
This product uses SPHD connectors for its KVM and/or
Console ports. We have specifically modified the shape of these
connectors so that only KVM cables that we have designed to
work with this product can be conn ected.
Limited Warranty
IN NO EVENT SHALL THE DIRECT VENDOR'S LIABILI TY EXCE ED THE PRICE PAID
FOR THE PRODUCT FROM DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES RESUL TING FRO M THE USE OF THE PRODUCT, DISK,
OR ITS DOCUMENTATION.
The direct vendor makes no warranty or representation, expressed, implied, or statutory with
respect to the contents or use of this documentation, and especially disclaims its quality,
performance, merchantability, or fitness for any particular purpose.
The direct vendor also reserves the right to revise or update the device or
documentation without obligation to notify any indivi dual or entity of such
revisions, or update. For further inquiries, please contact your direct vendor.
CL3000 User Manual
38
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39
Index
C
CL5708 / CL5716
Overview, 1
CL5708D / CL5708E
Specifications, 31
Components, 5
Console Selection, 19
F
Features, 2
Firmware upgrade
Mode, 22
recovery, 26
Front View, 5
H
Hot Plugging, 18
I
Installing, 11
K
Keyboard Emulation, 36
L
LCD
Buttons, 16
OSD configuration, 16
O
Online
Registration, iv
Operating Precautions, 15
P
Port ID
Numbering & Selection, 18
Powering Off, 18
Precautions, 15
R
Rack Mounting
Optional, 32
Safety information, 29
Standard, 9
Rear View, 7
Requirements
Operating systems, 4
Reset Switch, 6
Restarting, 18
RoHS, ii
S
Safety Instruction s
General, 27
Rack Mounting, 29
SJ/T 11364-2006, iii
Specifications
CL5708D / CL5708E, 31
Standard rack mounting, 9
System Requirements
Cables, 3
External Console, 3
T
Technical Support, 30
Telephone support, iv
U
User Notice, iv