Table of Contents
- Compliance Statements
- About this Manual
- Package Contents
- Product Information
- User Information
- Contents
- Chapter 1 Introduction
- Chapter 2 Hardware Setup
- Chapter 3 Basic Operation
- Chapter 4 OSD Operation
- Chapter 5 Keyboard Port Operation
- Chapter 6 Keyboard Emulation
- Chapter 7 The Firmware Upgrade Utility
- Appendix
ATEN CL5708M-AT-EG User Manual
Displayed below is the user manual for CL5708M-AT-EG by ATEN which is a product in the KVM Switches category. This manual has pages.
Related Manuals
CL5708 / CL5716
LCD KVM Switch
User Manual
CL5708 / CL5716 User Manual
ii
Compliance Statements
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE
STATEMENT
This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
The device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation.
FCC Caution
Any changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate this equipment.
Warning
Operation of this equipment in a residential environment could cause radio
interference.
Achtung
Der Gebrauch dieses Geräts in Wohnumgebung kann Funkstörungen
verursachen.
KCC Statement
CL5708 / CL5716 User Manual
iii
Industry Canada Statement
This Class A digital apparatus complies with Canadian ICES-003.
RoHS
This product is RoHS compliant.
CL5708 / CL5716 User Manual
iv
About this Manual
This user manual is provided to help you get the most from your CL5708 /
CL5716 system. It covers all aspects of installation, configuration and
operation. An overview of the information found in the manual is provided
below.
Chapter 1, Introduction, introduces you to the CL5708 / CL5716 system.
Its purpose, features and benefits are presented, and its front and back panel
components are described.
Chapter 2, Hardware Setup, describes how to set up your installation. The
necessary steps from a basic single stage hookup to a complete 32-switch daisy
chained operation are provided.
Chapter 3, Basic Operation, explains the fundamental concepts involved
in operating the CL5708 / CL5716.
Chapter 4, OSD Operation, provides a complete description of the
CL5708 / CL5716's on-screen display (OSD), and how to work with it.
Chapter 5, Keyboard Port Operation, details all of the concepts and
procedures involved in the hotkey operation of your CL5708 / CL5716
installation.
Chapter 6, Keyboard Emulation, provides tables that list the PC to Mac
and PC to Sun keyboard emulation mappings.
Chapter 7, The Firmware Upgrade Utility, explains how to use this
utility to upgrade the CL5708 / CL5716's firmware with the latest available
versions.
An Appendix, provides specifications and other technical information
regarding the CL5708 / CL5716.
CL5708 / CL5716 User Manual
v
Conventions
This manual uses the following conventions:
Monospaced Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means
to press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
♦Bullet lists provide information, but do not involve sequential
steps.
>Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start
>
Run means
to open the Start menu, and then select Run.
Indicates critical information.
CL5708 / CL5716 User Manual
vi
Package Contents
Basic Package
The basic CL5708 / CL5716 package consists of:
1 CL5708 / CL5716 KVMP Switch with standard Rack Mounting Kit
2 custom KVM cable sets
1 5-in-1 USB / PS/2 console cable
1 firmware upgrade cable
1 power cord (AC power models)
1 user instructions*
Check to make sure that all the components are present and that nothing got
damaged in shipping. If you encounter a problem, contact your dealer.
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the unit, and/or any of the
devices connected to it.
*Features may have been added to the CL5708 / CL5716 since this manual
was published. Please visit our website to download the most up-to-date
version of the manual.
CL5708 / CL5716 User Manual
vii
Product Information
For information about all ALTUSEN products and how they can help you
connect without limits, visit ALTUSEN on the Web or contact an ALTUSEN
Authorized Reseller. Visit ALTUSEN on the Web for a list of locations and
telephone numbers:
User Information
Online Registration
Be sure to register your product at our online support center:
Telephone Support
For telephone support, call this number:
International http://www.aten.com
North America http://www.aten-usa.com
International http://eservice.aten.com
International 886-2-8692-6959
China 86-400-810-0-810
Japan 81-3-5615-5811
Korea 82-2-467-6789
North America 1-888-999-ATEN ext 4988
1-949-428-1111
CL5708 / CL5716 User Manual
viii
User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer's software described in this manual is sold or licensed as is.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS
CORRECT BEFORE USE.
CL5708 / CL5716 User Manual
ix
Contents
Compliance Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Basic Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
1. Introduction
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
External Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Rear View (AC Power) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2. Hardware Setup
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Before you Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Standard Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Optional Rack Mount Kits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Grounding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Single Level Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
AC Power Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Cabling Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Daisy Chain Installations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
3. Basic Operation
Opening the Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Closing the Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Operating Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Powering Off and Restarting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
LCD OSD Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
The LCD Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
LCD Adjustment Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
CL5708 / CL5716 User Manual
x
Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Changing Station Positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Hot Plugging KVM Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Hot Plugging External Console Ports . . . . . . . . . . . . . . . . . . . . . . . . . 27
Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Manual Port Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Port ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
USB Peripheral Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
4. OSD Operation
OSD Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Manufacturing Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
OSD Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
OSD Hotkey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
OSD Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
OSD Main Screen Headings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
OSD Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
OSD Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
F1: GOTO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
F2: LIST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
F3: SET . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
F4: ADM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
F5: SKP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
F6: BRC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
F7: SCAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
F8: LOUT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
5. Keyboard Port Operation
Hotkey Port Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Invoke Hotkey Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Number Lock and Minus Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Control and F12 Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Select the Active Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Auto Scan Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Invoking Auto Scan: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Skip Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Computer Keyboard / Mouse Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Hotkey Beeper Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Quick Hotkey Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
OSD Hotkey Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Port OS Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Set USB Speed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Restore Default Values. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Hotkey Summary Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
CL5708 / CL5716 User Manual
xi
6. Keyboard Emulation
Mac Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Sun Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
7. The Firmware Upgrade Utility
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Downloading the Firmware Upgrade Package . . . . . . . . . . . . . . . . . .57
Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Starting the Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Upgrade Succeeded . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Upgrade Failed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Appendix
Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Consignes de sécurité . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Général . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Montage sur bâti . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Connection Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
CL5708 to Compatible 8-Port Switches . . . . . . . . . . . . . . . . . . . . . . .74
CL5708 to Compatible 16-Port Switches . . . . . . . . . . . . . . . . . . . . . . 74
CL5716 to Compatible 8-Port Switches . . . . . . . . . . . . . . . . . . . . . . . 75
CL5716 to Compatible 16-Port Switches . . . . . . . . . . . . . . . . . . . . . . 75
Supported KVM Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Clear Login Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
OSD Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Keyboard Invocation Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
About SPHD Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
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This Page Intentionally Left Blank
1
Chapter 1
Introduction
Overview
The CL5708 / CL5716 Slideaway
TM
LCD KVMP Switch is an integrated LCD
console and keyboard, video, and mouse (KVM) switch that offers secure
access to 8 or 16 attached computers and mounts in only 1U of rack space. It
features an independently retractable 17” LED-backlit LCD monitor and
keyboard with built-in touchpad. An extra console port is provided on the rear
panel to manage the LCD KVM switch from an external console (monitor,
keyboard, and mouse) up to 20 meters away. For added convenience it also
supports an external USB mouse.
The CL5708 / CL5716 supports both PS/2 and USB keyboards and mice for
the connected computers, and the CL5708 / CL5716 supports USB peripheral
devices to be used with the attached computers. A single CL5708 / CL5716 can
control up to 8 or 16 computers. As many as 31 additional compatible KVM
switches can be daisy chained together, so that up to 256 or 512 computers can
all be controlled from a single keyboard, monitor, and mouse console. (See the
Appendix for a list of compatible ATEN switches.)
The CL5708 / CL5716 is built on a modular design. The KVM section can be
detached from the switch section for convenient maintenance and repair.
There are four models in the series as outlined in the following table:
Your CL5708 / CL5716 investment is protected by an included firmware
upgrade utility. You can stay current with the latest functionality
improvements by downloading firmware update files from our website as they
become available, and using the utility to quickly and conveniently perform the
upgrade.
Model LCD Panel KVM Ports
CL5708M 17" 8
CL5716M 17" 16
CL5708N 19” 8
CL5716N 19” 16
CL5708 / CL5716 User Manual
2
Setup is fast and easy: plugging cables into their appropriate ports is all that is
entailed. Because the CL5708 / CL5716 intercepts keyboard input directly,
there is no software to configure, no need to get involved in complex
installation routines, nor any need to be concerned with incompatibility
problems. Access to any computer connected to the installation is easily
accomplished either by entering hotkey combinations from the keyboard, or by
means of a powerful, mouse driven, OSD (on-screen display) menu system. A
convenient Auto Scan feature also permits automatic scanning and monitoring
of the activities of all computers running on the installation one by one.
There is no better way to save time and money than with a CL5708 / CL5716
installation. By using the CL5708 / CL5716 with its sliding LCD console to
manage your installation, you: eliminate the expense of having to purchase a
separate keyboard, monitor, and mouse for each computer; save all the space
those extra components would take up; save the space that a keyboard, monitor,
and mouse would take with a standard KVM switch; save on energy costs; and
eliminate the inconvenience and wasted effort involved in constantly moving
from one computer to another.
Chapter 1. Introduction
3
Features
Exclusive LED illumination light - designed by ATEN to illuminate the
keyboard and touchpad to allow visibility in low-light conditions
Integrated KVM console with 17” or 19” LED-backlit LCD in a
Slideaway
TM
housing
Space saving technology – up to two consoles (one bus) control up to 8 or
16 computers
Daisy chain up to 31 additional units – control up to 256 (CL5708) or 512
(CL5716) computers from a single console
Dual Interface – supports computers with PS/2 or USB keyboards and mice
USB port allows each computer to access USB peripherals
1
Multiplatform support – Windows 2000/XP/Vista, Linux, Mac, and Sun
Supports multimedia USB keyboards for PC, Mac and Sun
Auto PS/2 and USB interface detection
Keyboard and mouse emulation (PS/2 and USB) for smooth switching and
simultaneous booting of multiple computers even when the console focus
is elsewhere
Superior video quality – supports resolutions up to 1280 x 1024 @ 75 Hz
No software required – convenient computer selection via mouse-driven,
intuitive OSD (on-screen display) menus and hotkeys
Auto-senses station's position on daisy chained installations; no need for
manual dip switch setting; front panel led indicates station's position
Port names automatically reconfigured when station sequence is changed
Two level password security – authorized users view and control computers
Supports one administrator and four user accounts with separate profiles
Auto Scan mode enables continuous monitoring of user-selected computers
Broadcast support – commands from the keyboard can be broadcast to all
available computers on the installation
Hot pluggable – add or remove computers without having to power down
the switch
Optional rack mount kits available including easy installation options
1. The USB peripheral function only works with USB cable set connections. It will not
work with PS/2 cable set connections.
CL5708 / CL5716 User Manual
4
Beeper on/off via hotkey and OSD
Firmware upgrades to all the chained KVM switches at the same time via
the daisy chain cable
Extra console port – manage computers from an external console (monitor,
USB or PS/2 keyboard and mouse)
Supports external USB mouse
Conveniently located station and port selectors, each with two 7-segment
LED displays to quickly switch to target computers
Dedicated Hotkey mode and OSD Invocation Keys reduce the number of
keystrokes and provide quick access to these functions
OSD tree structure makes finding and managing computers easy
Console lock – enables the console drawer to remain securely locked away
when not in use
OSD port list automatically expands when new stations are added
Security – Administrator/User password authorization for enhanced
security protection; Administrator access rights synchronized between
first and chained stations
OSD screen automatically adjusts to resolution changes
Two types of logout: manual and timed
Slideaway
TM
housing is slightly less than 1U with top and bottom
clearance for smooth operation in 1U of rack space
DDC emulation – video settings of each computer are automatically
adjusted for optimal output to the monitor
Standard 105-key keyboard
Keyboard status restored when switching computers
Keyboard language supports English (US), English (UK), French,
German, German (Swiss), Greek, Hungarian, Italian, Japanese, Korean,
Russian, Spanish, Swedish and Traditional Chinese
Chapter 1. Introduction
5
Requirements
External Console
The following hardware components are required for the external console:
A VGA, SVGA, or multisync monitor capable of displaying the highest
resolution provided by any computer in the installation.
A USB or PS/2 keyboard and mouse
Computers
The following equipment must be installed on each computer:
A VGA, SVGA, or multisync video graphics card with an HDB-15 port.
Note: The integrated LCD monitor's maximum resolution is
1280 x 1024 @ 75 Hz. Make sure that none of the computer
resolution settings exceed the LCD monitor's maximum resolution.
PS/2 mouse and keyboard ports (6-pin Mini-DIN), or at least one USB port.
Direct support Sun USB systems; or, for Sun legacy systems, an ATEN
CV130A Sun Console Converter.
Cables
Substandard cables may damage the connected devices or degrade overall
performance. For optimum signal integrity and to simplify the layout, we
strongly recommend that you use the high quality CS Custom Cable sets
described below:
Function Length Part Number
KVM switch to KVM switch
(Daisy chaining)
0.6 m
1.8 m
3 m
5 m
15 m
2L-1700
2L-1701
2L-1703
2L-1705
2L-1715
KVM switch to computer PS/2 1.2 m
1.8 m
3.0 m
6.0 m
1.8 m
2L-5201P
2L-5202P
2L-5203P
2L-5206P
2L-5702P
USB 1.2 m
1.8 m
3.0 m
5.0 m
2L-5201U
2L-5202U
2L-5203U
2L-5205U
CL5708 / CL5716 User Manual
6
Operating Systems
Supported operating systems are shown in the table, below:
OS Version
Windows 2000 or later
Linux RedHat 7.1 or later
SuSE 9.0 or later
Mandriva (Mandrake) 9.0 or later
UNIX AIX 4.3 or later
FreeBSD 4.2 or later
Sun Solaris 8 or later
Novell Netware 5.0 or later
Mac OS 9 or later
DOS 6.22
Chapter 1. Introduction
7
Components
Front View
Note: The CL5716 is pictured in the diagrams of this chapter. However, the
CL5708 is the same as the CL5716, except that it has 8 KVM ports.
16
2
1
2
4
3
5
6
14
15
13
12
11
10
9
8
7
EXIT I LIGHT
17
CL5708 / CL5716 User Manual
8
No. Component Description
1 handle Pull to slide the KVM module out; push to slide the module in
(see item 2 in this table).
2 slide release In order to slide the console out, you must first release it by
sliding these tabs to the inside. See page 21 for details on
sliding the console in and out.
3 LCD display After sliding the KVM module out, flip up the cover to access
the LCD monitor.
4 LCD controls The LCD On / Off switch is located here, as well as buttons to
control the position and picture settings of the LCD display.
See page 25 for details.
5 port LEDs An ON LINE LED lights to indicate that the computer
attached to its corresponding port is up and running.
6 keyboard Standard 105-key keyboard
7 touchpad Standard mouse touchpad
8 station / port
switches
Press the UP or DOWN buttons for the port ID and station ID
to bring the KVM focus to the computer attached to the
corresponding port. See Manual Port Switching, page 28.
9 external mouse
port
A USB mouse port is provided for users who prefer to use an
external mouse.
10 power LED Lights to indicate that the unit is receiving power.
11 rack mount
brackets
The rack mount brackets located at each corner of the unit
secure the chassis to a system rack.
12 lock LEDs Num Lock, Caps Lock, Scroll Lock LEDs are located here.
13 reset button Located to the right of the Lock LEDs. Press this button in
with a small object to perform a system reset.
14 firmware
upgrade
section
Firmware upgrade port: The firmware upgrade cable that
transfers the firmware upgrade data from the administra-
tor's computer to the CL5708 / CL5716 plugs into this RJ-
11 connector.
Firmware upgrade switch: During normal operation this
switch should be in the NORMAL position. (See The Firm-
ware Upgrade Utility, page 57 for firmware upgrading
details.)
15 USB port The USB port is available to connect a USB 1.1 peripheral
device (flash drive, CD-ROM drive, etc.) to the switch.
16 LED illumination
light
Illuminates the keyboard and touchpad to allow visibility in
low-light conditions.
17 Exit / Light
pushbutton
Press the Exit / Light pushbutton for two seconds to turn the
LED illumination light on or off. (Default: On)
During the LCD OSD mode, this pushbutton has more
functions, refer to The LCD Buttons on page 25 for more
details.
Chapter 1. Introduction
9
Rear View (AC Power)
No. Component Description
1 power socket This is a standard 3-prong AC power socket. The power cord
from an AC source plugs in here.
2 power switch This standard rocker switch powers the unit on and off.
3 daisy chain port When daisy chaining units, the cable plugs in here.
4 KVM port section The cables that link to the computers plug in here.
Note: The shape of these SPHD connectors has been
specifically modified so that only KVM cables designed to
work with this switch can plug in (see the Cables section on
page 5, for details). Do NOT attempt to use ordinary 15 pin
VGA connector cables to link these ports to the computers.
5 grounding
terminal
The grounding wire used to ground the switch attaches here.
6 external console
port
For flexibility and convenience, the CL5708 / CL5716
supports an independent, external, KVM console.
The external console keyboard, monitor, and mouse cables
plug in here.
12 34
56
CL5708 / CL5716 User Manual
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11
Chapter 2
Hardware Setup
Overview
For convenience and flexibility that allows mixing PS/2 and USB interfaces,
the CL5708 / CL5716 design utilizes custom KVM cables that serve as
intermediaries between the KVM switch and the connected computers.
A separate custom KVM cable is required for each computer connection. The
custom KVM cables are listed in the Cables section on page 5. Consult your
dealer to find out which custom KVM cables best fit your needs.
Before you Begin
Note: It takes two people to mount the console.
The standard rack mount kit does not include screws or cage nuts.
If you need additional screws or cage nuts, contact your rack
dealer.
1. Important safety information regarding the placement of this
device is provided on page 63. Please review it before proceeding.
2. Make sure that the power to all devices connected to the
installation are turned off. You must unplug the power cords of any
computers that have the Keyboard Power On function.
CL5708 / CL5716 User Manual
12
Standard Rack Mounting
A standard rack mount kit is provided with your CL5708 / CL5716. The kit
enables the switch to be mounted in rack with a depth of 42.0–77.0 cm.
To rack mount the switch, do the following:
1. Have one person position the unit in the rack and hold it steady. Have the
second person screw the front brackets to the rack.
left & right L-shaped brackets
side mount
brackets
Chapter 2. Hardware Setup
13
2. While the first person still holds the unit in place, the second person slides
the left & right L-shaped brackets into the unit’s side mounting brackets
from the rear, installing four screws in the brackets to secure them in place.
3. After the L-shaped brackets are secured, tighten all the screws.
Allow at least 5.1 cm on each side for proper ventilation, and at least 12.7
cm at the back for the power cord and cable clearance.
CL5708 / CL5716 User Manual
14
Optional Rack Mount Kits
For convenience and flexibility, optional rack mount kits are available and are
listed in the table below:
Note: For more information, visit the product webpage and refer to the
Compatible Accessories.
For detailed installation steps, visit the product webpage and refer
to the Optional Rack Mount Kits Installation Guide.
Grounding
To prevent damage to your installation it is important that all devices are
properly grounded.
Use a grounding wire to ground the CL5708 / CL5716 by connecting one end
of the wire to the grounding terminal, and the other end of the wire to a suitable
grounded object.
Mounting Kit Description
Standard Long Rack Mount
Kit
This kit is the long-railed version of your standard rack
mount kit that lets you fit your device to racks with
greater depth.
Easy Installation Rack
Mount Kit
This kit is designed to be easy to install and can be
installed by one person
Chapter 2. Hardware Setup
15
Single Level Installation
In a single level installation, there are no additional switches daisy chained
from the first unit. To set up a single level installation, refer to the installation
instructions and diagrams on the following pages (the numbers in the diagrams
correspond to the numbers of the installation steps).
AC Power Models
1. Ground the unit.
2. If you choose to connect an external console to the CL5708 / CL5716, use
the console cable provided to plug a keyboard, monitor, and mouse into
the console port. See Cabling Diagrams, page 17.
Note: 1. Using an external console is optional.
2. The maximum distance between the switch and the external
monitor is 20 m.
3. For each of the computers you are installing, use a KVM cable set (as
described in the Cables section on page 5), to connect any available KVM
port to the computer's keyboard, video and mouse ports. See KVM Cable
Installation Diagrams, page 17.
Note: The maximum distance between the switch and a computer is 10 m.
4. Plug the power cord into the CL5708 / CL5716 power socket and into a
AC power source.
5. Power on the CL5708 / CL5716 (see Powering Off and Restarting,
page 24 for details). After the CL5708 / CL5716 is powered on, power on
the computers.
CL5708 / CL5716 User Manual
16
AC Power Installation Diagram
1
4
2
3
5
Chapter 2. Hardware Setup
17
Cabling Diagrams
Use the following diagrams as a guide for attaching cables to an external
console and/or computers you will be connecting to the CL5708 / CL5716.
Console Cable Installation Diagram
KVM Cable Installation Diagrams
VGA
USB PS/2
2
USB KVM Cable Connection PS/2 KVM Cable Connection
3
3
CL5708 / CL5716 User Manual
18
Daisy Chain Installations
To control even more computers, up to 31 compatible KVM switches can be
daisy chained down from the CL5708 / CL5716 (see the Appendix for a list of
compatible ATEN switches). In a complete installation, as many as 256 or 512
computers can be controlled from the CL5708 / CL5716. Tables showing the
relation between the number of computers and the number of units needed to
control them are provided on page 74 in the Appendix.
To set up a daisy chain installation, first make sure that power to all the devices
you will be connecting have been turned off. Then, refer to the daisy chain
installation diagram on page 19, as you do the following:
1. For having the LCD KVM switch CL5708 / CL5716 as the first station,
connect the Chain Out port of CL5708 / CL5716 to the chain in port of the
next station using a daisy chain cable set (described in the Cables section,
page 5).
For the rest of the daisy chain, connect the chain out port of the chained
station to the chain in port of the consecutive station using a daisy chain
cable set. Make sure the KVM switches (stations) have their Chain in port
connected to a previous station.
2. Use compatible KVM cable sets to connect any available KVM port on the
daisy chained switch to the keyboard, video and mouse ports of the
computers you are installing. See KVM Cable Installation Diagrams,
page 17.
Note: The maximum distance between the switch and a computer is 10 m.
3. Power up the installation according to the following procedure:
a) Power on the CL5708 / CL5716.
b) Power on each station on the installation in turn (second station, then
third station, etc.).
In each case, wait for the station ID to be ascertained and displayed on
the current station before powering on the next one.
c) After all the stations are turned on, power on the computers.
Note: 1. The maximum distance between any two stations is 15 m.
2. The total maximum distance from the first station to the last station is
100 m, regardless of the number of stations in the chain.
Chapter 2. Hardware Setup
19
Daisy Chain Installation Diagram
CHAIN OUT
CL5708 / CL5716
COMPATIBLE
SWITCH
COMPATIBLE
SWITCH
CHAIN OUT
CHAIN IN
CHAIN IN
CHAIN OUT
TO NEXT
STATION
CL5708 / CL5716 User Manual
20
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21
Chapter 3
Basic Operation
Opening the Console
The CL5708 / CL5716's console is located under the top cover. To access the
console, slide the console module out and raise the cover.
Note: As a safety precaution, to keep the console from accidentally sliding
out, the console is locked into the In position. Before you can pull the
console module out, you must release it by pushing the catches on the
unit's front panel toward the center of the switch.
CL5708 / CL5716 User Manual
22
Closing the Console
To slide the console module back in, close the cover and do the following:
1. Pull the safety catches on the unit's side rails toward you and push the
module in until it stops.
2. Release the catches; pull the module slightly toward you; then push it all
the way in.
Note: The reason for the two step procedure is to minimize the chances of you
pinching your fingers when sliding the module in.
Chapter 3. Basic Operation
23
Operating Precautions
Right!
Rest your hands and arms lightly on the
keyboard module as you work.
Wrong!
DO NOT lean your body weight on the
keyboard module.
DO NOT place heavy objects on the
keyboard module.
The maximum load bearing capacity of the keyboard module is 30kg.
Failure to heed the information below can result in damage to the
keyboard module.
CL5708 / CL5716 User Manual
24
Powering Off and Restarting
If it becomes necessary to power off the CL5708 / CL5716, do the following
before restarting it:
1. Shut down all the computers that are attached to the CL5708 / CL5716.
Note: Unplug the power cords of any computers that have the Keyboard
Power On function. Otherwise, the CL5708 / CL5716 will still
receive power from the computers.
2. Unplug the CL5708 / CL5716 from its power source.
3. Wait 10 seconds, then plug the CL5708 / CL5716 back in.
4. After the CL5708 / CL5716 has started and ascertained its station ID,
power on the computers.
Note: If you have shut down more than one station, power up the highest
station first and work your way down to the lowest one.
Chapter 3. Basic Operation
25
LCD OSD Configuration
The LCD Buttons
The LCD OSD allows you to set up and configure the LCD display. Four
buttons are used to perform the configuration, as described in the table, below:
Button Function
MENU
When you have not entered the LCD OSD Menu function,
pressing this button invokes the Menu function, and brings up
the Main Menu.
When you have entered the LCD OSD Menu function, and
have reached a setting choice with the navigation buttons,
pressing this button brings up its adjustment screen.
When navigating through the menus, this button moves you Right
or Up. When making an adjustment, it increases the value.
When navigating through the menus, this button moves you Left
or Down. When making an adjustment, it decreases the value.
EXIT
When you have not entered the LCD OSD Menu function,
pressing this button performs an auto adjustment. An auto
adjustment automatically configures all the settings for the LCD
panel to what the OSD considers their optimum values to be.
When you have entered the LCD OSD Menu function, pressing
this button exits the current menu and returns you to the
previous menu. Use it to leave an adjustment menu when you
are satisfied with the adjustment you made.
When you are at the Main Menu, pressing this button exits the
LCD OSD.
CL5708 / CL5716 User Manual
26
LCD Adjustment Settings
An explanation of the LCD OSD adjustment settings is given in the table below:
Note: As an alternative to manually adjusting the LCD settings, you can have
the LCD auto-adjusted for optimum display by pressing the Exit button.
See EXIT, page 25
Setting Explanation
Brightness Adjusts the background black level of the screen image.
Contrast Adjusts the foreground white level of the screen image.
Phase If pixel jitter or horizontal line noise is visible on the display,
your LCD may have the wrong phase setting. Adjust the
phase setting to eliminate these problems.
Clock If vertical banding is visible on the display, your LCD may
have the wrong clock setting. Adjust the clock setting to
eliminate vertical banding.
H-Position Positions the display area on the LCD panel horizontally
(moves the display area left or right).
V-Position Positions the display area on the LCD panel vertically
(moves the display area up or down).
Color Temperature Adjusts the color quality of the display. You can adjust the
warmth value, color balance, etc. The Adjust Color
selection has a further submenu that lets you fine tune the
RGB values.
Language Selects the language that the OSD displays its menus in.
OSD Duration Lets you set the amount of time the OSD displays on the
screen. If there is no input for the amount of time you
choose, the OSD display turns off.
Reset Resets the adjustments on all menus and submenus to
their factory default settings.
Chapter 3. Basic Operation
27
Hot Plugging
The CL5708 / CL5716 supports hot plugging - components can be removed
and added back into the installation by unplugging their cables from the ports
without the need to shut the unit down. In order for hot plugging to work
properly, however, the procedures described below must be followed:
Changing Station Positions
You can change a station’s position by simply disconnecting it from the
previous station it is connected to and reconnecting it to another switch in the
chain. In order for the OSD menus to correspond to the change, the station IDs
must be reset in the OSD. See RESET STATION IDS, page 41, for details.
Hot Plugging KVM Ports
You can add or remove computers by plugging/unplugging them into/from a
switch’s KVM ports. In order for the OSD menus to correspond to the change,
however, you must manually reconfigure the OSD to reflect the new Port
information. See F3: SET, page 36, and F4: ADM, page 38, for details.
Note: If the computer's Operating System does not support hot plugging, this
function may not work properly.
Hot Plugging External Console Ports
The external keyboard, monitor, mouse and front panel mouse connections can
all be hot plugged. When hot plugging a mouse:
You may unplug and replug the mouse (to reset the mouse, for example),
as long as you use the same mouse.
If you plug in a different mouse, all the stations and all the computers on
the installation must be shut down for 10 seconds, then restarted following
the power up sequence described under Step 5 on page 18.
CL5708 / CL5716 User Manual
28
Port Selection
The CL5708 / CL5716 provides three port selection methods to access the
computers on the installation: Manual, an OSD (on-screen display) menu
system, and Hotkeys. Manual port switching is discussed below. See
Chapter 4, OSD Operation and Chapter 5, Keyboard Port Operation for more
information.
Manual Port Switching
Use the UP and DOWN Port ID / Station ID selection buttons located on the
keyboard module (page 8) to switch KVM focus to any port on the installation.
Continually pressing any button cycles through the list of available ports/stations.
Port ID Numbering
Each KVM port on the installation is assigned a unique Port ID. The Port ID is
made up of two parts: a Station Number, and a Port Number:
The Station Number is a two digit number of the switch's position in the
daisy chain sequence. This number is displayed on the front panel station
ID LED.
The Port Number is a two digit number of the port on the CL5708 /
CL5716 station that a computer is connected to. This number is displayed
on the front panel port ID LED.
When keying in a Port ID number, the station number precedes the port
number.
Station and port numbers from 1–9 are padded with a preceding zero, so
they become 01–09.
For example, a computer attached to Port 6 of Station 12 would have a Port
ID of: 12-06.
Chapter 3. Basic Operation
29
USB Peripheral Devices
The front panel USB port is available to connect a USB peripheral device (flash
drive, CD-ROM drive, printer, etc.) to the CL5708 / CL5716. Any computer
connected to the CL5708 / CL5716 can access the USB peripheral on a one-at-
a-time basis. The peripheral device is available to computers connected to the
CL5708 / CL5716 on the same level only, and is not available to computers
connected to daisy chained switches.
The USB peripheral device is automatically detected on target computers when
switching ports on the CL5708 / CL5716. For example, when switching from
a computer connected to port 1 to a computer connected to port 2, the
peripheral device automatically disconnects from the computer on port 1 and
connects to the computer on port 2.
CL5708 / CL5716 User Manual
30
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31
Chapter 4
OSD Operation
OSD Overview
The OSD (on-screen display) is a mouse and keyboard enabled, menu driven
method to handle computer control and switching operations. All procedures
start from the OSD main screen.
Manufacturing Number
The “MFG Number” (Manufacturing Number) is an internal serial number
used by ATEN’s factory and technical support staff to identify products. This
number does not affect products’ warranty. If your product requires after-sales
services, you may provide the MFG Number to ATEN’s sales or technical
support staff to identify the product and model number.
OSD Login
The OSD incorporates a two level (administrator / user) password system.
Before the OSD main screen displays, a login screen appears requiring a
password. If this is the first time that the OSD is used, or if the password
function has not been set, simply press [Enter]. The OSD main screen displays
in administrator mode. In this mode, you have administrator privileges, with
access to all administrator and user functions, and can set up operations
(including password authorization) as you like. However, if the password
function has been set, you must provide an appropriate administrator/user
password in order to access the OSD.
OSD Hotkey
You can display the OSD on the LCD or an external console monitor while also
viewing the display of any port on the CL5708 / CL5716 by pressing the
[Scroll Lock] key twice.
Note: You can optionally change the OSD hotkey to the Ctrl key, in which
case you would press [Ctrl] twice (see OSD Hotkey, page 36). With this
method, you must press the same [Ctrl] key.
CL5708 / CL5716 User Manual
32
OSD Main Screen
When you invoke the OSD, a screen similar to the one below appears:
Note: 1. The diagram depicts the administrator's main screen. The user main
screen does not show the F4 and F6 functions, since these are
reserved for the administrator and can't be accessed by users.
2. The OSD always starts in list view, with the highlight bar at the same
position it was in the last time it was closed.
3. Only the ports that have been set accessible by the administrator for
the current logged in user are visible (see SET ACCESSIBLE PORTS,
page 39, for details).
4. If the port list is collapsed, click on a switch number, or move the
highlight bar to it then press the right arrow key to expand the list.
Similarly, to collapse a switch’s port list, click on the switch number,
or move the highlight bar to it then press the left arrow key to collapse
the list.
Chapter 4. OSD Operation
33
OSD Main Screen Headings
The table below describes the OSD Main Screen headings.
OSD Navigation
To dismiss the menu, and deactivate OSD, click the X at the upper right
corner of the OSD window; or press [Esc].
To log out, click F8 at the top of the main screen, or press [F8].
To move up or down through the list one line at a time, click the up and
down triangle symbols (ST) or use the up and down arrow keys. If there
are more list entries than what can appear on the main screen, the screen
will scroll.
To move up or down through the list one screen at a time, click the up and
down arrow symbols (), or use the [Pg Up] and [Pg Dn] keys. If there
are more list entries than what can appear on the main screen, the screen
will scroll.
To activate a port, double-click it, or move the highlight bar to it, then
press [Enter].
After executing any action, you automatically go back to the menu one
level above.
Heading Description
SN--PN This column lists the port ID numbers (station number - port
number) for all the KVM ports on the installation. The simplest
method to access a particular computer is move the highlight bar to
it, then press [Enter].
QV If a port has selected for quick view scanning (see Set Quick View
Ports, page 40), an arrowhead displays in this column.
The computers that are powered on and are online have a sun
symbol in this column.
NAME If a port has been given a name (see Edit Port Names, page 40), its
name appears in this column.
CL5708 / CL5716 User Manual
34
OSD Functions
OSD functions are used to configure and control the OSD. For example, you
can rapidly switch to any port, scan selected ports, limit the list you wish to
view, designate a port as a quick view port, create or edit a port name, or make
OSD setting adjustments.
To access an OSD function:
1. Either click a function key field at the top of the main screen, or press a
function key on the keyboard.
2. In the submenus that appear make your choice either by double-clicking it,
or moving the highlight bar to it, then pressing [Enter].
3. Press [Esc] to return to the previous menu level.
F1: GOTO
Clicking the F1 field or pressing [F1] activates the GOTO function. GOTO
allows you to switch directly to a port either by keying in the port's Name, or
its Port ID.
To use the name method, key in 1; key in the port's Name; then press
[Enter].
To use the port ID method, key in 2; key in the Port ID; then press
[Enter].
Note: You can key in a partial name or port ID. In that case, the screen will
show all the computers that the user has View rights to (see SET
ACCESSIBLE PORTS, page 39), that match the name or port ID
pattern, regardless of the current list settings (see F2 LIST, page 35, for
details).
To return to the OSD main screen without making a choice, press [Esc].
Chapter 4. OSD Operation
35
F2: LIST
This function lets you broaden or narrow the scope of which ports the OSD
displays on the main screen. The submenu choices and their meanings are
given in the table below.
Move the highlight bar to the choice you want, then press [Enter]. An icon
appears before the choice to indicate that it is the currently selected one.
Choice Meaning
ALL Lists all of the ports on the installation that have been set accessible
by the administrator for the current logged in user.
QUICK VIEW Lists only the ports that have been selected as quick view ports (see
SET ACCESSIBLE PORTS, page 39).
POWERED ON Lists only the ports that have their attached computers powered on.
QUICK VIEW +
POWERED ON
Lists only the ports that have been selected as quick view ports (see
SET QUICK VIEW PORTS, page 40), and that have their attached
computers powered on.
CL5708 / CL5716 User Manual
36
F3: SET
This function allows the administrator and each user to set up his own working
environment. A separate profile for each is stored by the OSD and is activated
according to the username that was provided during login.
To change a setting:
1. Double-click it; or move the highlight bar to it, then press [Enter].
2. After you select an item, a submenu with further choices appears. To make
a selection, either double-click it; or move the highlight bar to it, then
press [Enter]. An icon appears before the selected choice to indicate
which one it is. The settings are explained in the following table:
(Continues on next page.)
Setting Function
OSD HOTKEY Selects which hotkey activates the OSD function:
[Scroll Lock] [Scroll Lock] or [Ctrl] [Ctrl].
Since the [Ctrl] key combination may conflict with programs running
on the computers, the default is the [Scroll Lock] combination.
PORT ID
DISPLAY
POSITION
Allows each user to customize the position where the port ID
appears on the screen. The default is the upper left corner, but
users can choose to have it appear anywhere on the screen.
Use the mouse or the arrow keys plus Pg Up, Pg Dn, Home, End,
and 5 (on the numeric keypad with Num Lock off), to position the
port ID display, then double-click or press [Enter] to lock the
position and return to the Set submenu.
PORT ID
DISPLAY
DURATION
Determines how long a port ID displays on the monitor after a port
change has taken place. The choices are: 3 Seconds (default) and
ALWAYS OFF.
PORT ID
DISPLAY
MODE
Selects how the port ID is displayed: the port number plus the port
name (PORT NUMBER + PORT NAME) (default); the port number
alone (PORT NUMBER); or the port name alone (PORT NAME).
SCAN
DURATION;Scan
Determines how long the focus dwells on each port as it cycles
through the selected ports in Auto Scan mode (see F7 SCAN,
page 44). Key in a value from 1–255 seconds, then press [Enter].
Default is 5 seconds; a setting of 0 disables the SCAN function.
Chapter 4. OSD Operation
37
(Continued from previous page.)
Setting Function
SCAN–SKIP
MODE
Selects which computers will be accessed under skip mode (see
F5 SKP, page 42), and Auto Scan mode (see F7 SCAN, page 44.
Choices are:
ALL - All the ports which have been set accessible (see SET
ACCESSIBLE PORTS, page 39);
QUICK VIEW - Only those ports which have been set accessible
and have been selected as quick view ports (see SET QUICK
VIEW PORTS, page 40);
POWERED ON - Only those ports which have been set accessible
and are powered on;
QUICK VIEW + POWERED ON - Only those ports which have
been set accessible and have been selected as quick view ports
and are powered on. The default is ALL.
Note: The quick view choices only show up on the administrator's
screen, since only he has Quick View setting rights (see SET
QUICK VIEW PORTS, page 40, for details).
SCREEN
BLANKER
If there is no input from the console for the amount of time set with
this function, the screen is blanked. Key in a value from 1–30
minutes, then press [Enter]. The default setting of 0 disables this
function.
SCREENSAVER Prevents the OSD screen from a burn-in on the LCD panel when a
user leaves the OSD on for a long period of time. The
SCREENSAVER function will float the ATEN logo on the screen
when enabled.
Set the wait time from 1 ~ 60 minutes. Setting 0 disables the
SCREENSAVER function.
The default setting is On with a wait time of 20 minutes for the
SCREENSAVER to be enabled.
HOTKEY
COMMAND
MODE
Enables / disables the hotkey command function in case a conflict
occurs with programs running on the computers.
HOTKEY Sets the keyboard shortcut for invoking Hotkey Mode (see
page 45). Choices are: [NUM LOCK] + [-] (minus) (default), and
[CTRL] + [F12].
OSD
LANGUAGE
Sets the language used in the OSD. Choices are: English,
German, Japanese, Simplified Chinese and Traditional Chinese.
TOUCHPAD Enables / disables the touchpad.
CL5708 / CL5716 User Manual
38
F4: ADM
F4 is an administrator only function. It allows the administrator to configure
and control the overall operation of the OSD. To change a setting double-click
it, or use the up and down arrow keys to move the highlight bar to it then press
[Enter].
After you select an item, a submenu with further choices to select from appears.
Double-click an item, or move the highlight bar to it then press [Enter]. An
icon appears before the selected item so that you know which one it is. The
settings are explained in the following table:
*Available on models with fingerprint reader.
(Continues on next page.)
Setting Function
SET USER
LOGIN
Use this function to set login mode, usernames, passwords and
fingerprints for the administrator and users.
SET USERNAME AND PASSWORD
Usernames and passwords for one administrator and four users
can be set.
After you select the administrator field or one of the user fields, a
screen that allows you to key in the username and password
appears. Usernames and passwords can be from 1 to 16
characters long and can consist of any combination of letters
and numbers (A–Z, 0–9) and some additional keys (* ( ) + : - , ? .
/ space).
For each individual, key in the username and password, confirm
the password, then press [Enter].
To modify or delete a previous username and/or password, use
the backspace key to erase individual letters or numbers. Press
[Enter] when done.
Usernames and passwords are not case sensitive. Usernames
are displayed in capital letters in the OSD.
SET FINGERPRINT*
Selecting this option initializes the fingerprint reader to record
fingerprints used in place of a username and password when
logging in. Although up to 10 fingers can be scanned for each user
account, a maximum of 20 can be stored in the KVM, depending on
the size of the fingerprint data file.
Chapter 4. OSD Operation
39
(Continued from previous page.)
*Available on models with fingerprint reader.
(Continues on next page.)
Setting Function
SET USER
LOGIN
(continued)
To record a fingerprint:
1. Select an item from the list and double-click it, or move the high-
light bar to it and press [Enter].
2. Swipe the selected finger across the reader 3 times as directed.
3. Once the fingerprint is successfully recorded, you have the
option of recording another.
Note:
Pressing F1 will delete the highlighted fingerprint from memory.
Pressing F2 will delete all fingerprints for the current user from
memory.
Pressing F3 will edit the name of the highlighted fingerprint.
Pressing F5 will delete the highlighted fingerprint name.
SET LOGIN MODE*
Use this function to set user login mode to PASSWORD OR
FINGERPRINT (either username and password or just fingerprint
can be used to login) or PASSWORD + FINGERPRINT (username,
password, and then fingerprint must all be used to login).
In PASSWORD + FINGERPRINT mode, if the subsequent
fingerprint does not match the previously entered username,
user will not be able to login. This mode provides better access
security.
SET
ACCESSIBLE
PORTS
This function allows the administrator to define user access to the
computers on the installation on a port-by-port basis.
For each user, select the target port; then press the [Spacebar] to
cycle through the choices: F (full access), V (view only), or blank.
Repeat until all access rights have been set, then press [Enter].
The default is F for all users on all ports.
Note:
A blank setting means that no access rights are granted.
The port will not show up on the user's LIST on the main screen.
The administrator always has full access to all ports.
SET LOGOUT
TIMEOUT
If there is no input from the console for the amount of time set with
this function, the user is automatically logged out. A login is
necessary before the console can be used again.
This enables other users to gain access to the computers when the
original user is no longer accessing them, but has forgotten to log
out. To set the timeout value, key in a number from 1–180 minutes,
then press [Enter]. The default setting of 0 disables this function.
CL5708 / CL5716 User Manual
40
(Continued from previous page.)
(Continues on next page.)
Setting Function
EDIT PORT
NAMES
To help remember which computer is attached to a particular port,
every port can be given a name. This function allows the
administrator to create, modify, or delete port names. To edit a port
name:
1. Click the port, or use the navigation keys to move the highlight bar
to it, then press [Enter].
2. Key in the new port name, or modify/delete the old one. The maxi-
mum number of characters allowed for the port name is 12. Legal
characters include:
All alpha characters: A–Z
All numeric characters: 0–9
* ( ) + : - , ? . / and Space
Case does not matter; OSD displays the port name in all
capitals no matter how they were keyed in.
3. When you have finished editing, press [Enter] to have the
change take effect. To abort the change, press [Esc].
RESTORE
DEFAULT
VALUES
This function is used to undo all changes and return the setup to the
original factory default settings (see OSD FACTORY DEFAULT
SETTINGS, page 78) except for the port name list, username and
password information, which are saved.
CLEAR THE
NAME LIST
This function clears the port name list.
ACTIVATE
BEEPER
Choices are Y (on), or N (off). When activated, the beeper sounds
whenever a port is changed; when activating the Auto Scan function
(see F7 SCAN, page 44); or an invalid entry is made on an OSD
menu. The default is Y.
SET QUICK
VIEW PORTS
This function lets the administrator select which ports to include as
quick view ports.
To select/deselect a port as a quick view port, double-click the port,
or use the navigation keys to move the highlight bar to it, then press
[Spacebar].
When a port has been selected as a quick view port, an icon dis-
plays in the QV column of the LIST on the main screen.
If one of the quick view options is chosen for the LIST view (see F2
LIST, page 35), only a port that has been selected here
will display on the list.
If one of the quick view options is chosen for auto-scanning
(see SCAN/SKIP MODE, page 37), only a port that has been
selected here will be auto-scanned.
The default has no ports selected for quick view.
Chapter 4. OSD Operation
41
(Continued from previous page.)
Setting Function
RESET STATION
IDS
If you change the position of one of the stations in the daisy chain,
the OSD settings will no longer correspond to the new location.
This function directs the OSD to rescan the station positions of the
entire installation and updates the OSD so that the OSD station
information corresponds to the new physical layout.
Note: Only the station numbers get updated. Except for the port
names, all administrator settings (such as SET ACCESSIBLE
PORTS, SET QUICK VIEW PORTS, etc.) must be input again for
all of the computers affected by the change.
SET
OPERATING
SYSTEM
This function allows the administrator to define the operating
system for the computer connected to each KVM port. The default
is WIN (PC compatible).
To set the port operating system:
1. From the list, select the port for which you wish to set the com-
puter's operating system.
2. Set the operating system by pressing [Spacebar] to cycle
through WIN, MAC, SUN, or OTHER .
3. Press [Esc] to exit. The operating system you selected is
assigned to the KVM port.
FIRMWARE
UPGRADE
In order to upgrade the CL5708 / CL5716 firmware (see page 57),
you must first enable Firmware Upgrade mode with this setting.
When you bring up this menu, the current firmware version levels
are displayed. Select Y to enable Firmware Upgrade mode, or N to
leave this menu without enabling it.
SET KEYBOARD
LANGUAGE
Sets the language for the computer keyboard attached to the KVM
port. To select a keyboard language, double-click it, or use the
navigation keys to move the highlight bar to it, then press [Enter].
Choices are: AUTO (default), ENGLISH (US), ENGLISH (UK),
FRENCH, GERMAN (GER.), GERMAN (SWISS), GREEK,
HUNGARIAN, ITALIAN, JAPANESE, KOREAN, RUSSIAN,
SPANISH, SWEDISH and TRADITIONAL CHINESE.
SET CONSOLE
MODE
This setting selects which consoles (internal/external) are enabled:
0 – Both consoles enabled
1 – LCD console only
2 – External console only
Use the spacebar to cycle to the choice you want. The default is 0.
CL5708 / CL5716 User Manual
42
F5: SKP
Clicking the F5 field or pressing [F5] invokes Skip mode. This function
enables you to easily skip backward or forward – switching the console focus
from the currently active computer port to the previous or next available one.
The selection of computers to be available for skip mode switching is
made with the Scan–Skip mode setting under the F3: SET function (see
page 36).
When you are in skip mode:
press [
←
] to switch to the previous computer in the list
press [
→ ]
to switch to the next computer in the list
press [
↑ ]
to switch to the last computer on the previous station in the list
press [
↓ ]
to switch to the first computer on the next station in the list.
Note: When you skip, you only skip to the previous or next available
computer that is in the Scan–Skip mode selection (page 37).
If a port has been selected for Scan–Skip mode, when the focus switches to
that port a left/right triangle symbol appears before its port ID display.
While skip mode is in effect, the console will not function normally. You
must exit skip mode in order to regain control of the console.
To exit skip mode, press [Spacebar] or [Esc].
Chapter 4. OSD Operation
43
F6: BRC
F6 is an administrator only function. Clicking the F6 field, or pressing [F6],
invokes Broadcast (BRC) mode. When this function is in effect, commands
sent from the console are broadcast to to all available computers on the
installation.
This function is particularly useful for operations that need to be performed on
multiple computers, such as performing a system wide shutdown, installing or
upgrading software, etc.
While BRC mode is in effect, a speaker symbol appears before the port ID
display of the port that currently has the console focus.
While BRC mode is in effect, the mouse will not function normally. You
must exit BRC mode in order to regain control of the mouse.
To exit BRC mode, invoke the OSD (with the OSD hotkey), then click the
F6 field, or press [F6], to turn BRC mode off.
CL5708 / CL5716 User Manual
44
F7: SCAN
Clicking the F7 field or pressing [F7] invokes Auto Scan mode. This function
allows you to automatically switch among the available computers at regular
intervals so that you can monitor their activity without having to take the
trouble of switching yourself.
The selection of computers to be included for auto-scanning is made with
the Scan–Skip mode setting under the F3: SET function (see page 37).
The amount of time that each port displays for is set with the Scan
Duration setting under the F3: SET function (see page 36). When you
want to stop at a particular location, press the [Spacebar] to stop scanning.
If the scanning stops on an empty port, or one where the computer is
attached but is powered Off, the monitor screen will be blank, and the
mouse and keyboard will have no effect. After the Scan Duration time is
up, the scan function will move on to the next port.
As each computer is accessed, an S appears in front of the port ID display
to indicate that it is being accessed under Auto Scan mode.
While Auto Scan mode is in effect, the console will not function normally.
You must exit Auto Scan mode in order to regain control of the console.
While you are in Auto Scan mode, you can pause the scanning in order to
keep the focus on a particular computer either by pressing [P], or with a
left-click of the mouse. See Invoking Auto Scan, page 48, for details.
To exit Auto Scan mode, press the [Spacebar] or [Esc].
F8: LOUT
Clicking the F8 field, or pressing [F8] logs you out of OSD control of the
computers, and blanks the console screen. This is different from simply
pressing [Esc] when you are at the main screen to deactivate the OSD. With this
function you must log in all over again to regain access to the OSD, whereas
with [Esc], all you have to do to reenter the OSD is tap the OSD hotkey.
Note: 1. When you reenter the OSD after logging out, the screen stays blank
except for the OSD main screen. You must input your username and
password before you can continue.
2. If you reenter the OSD after logging out, and immediately use [Esc]
to deactivate the OSD without having selected a port from the OSD
menu, a null port message displays on the screen. The OSD hotkey
will bring up the main OSD screen.
45
Chapter 5
Keyboard Port Operation
Hotkey Port Control
Hotkey port control allows you to provide KVM focus to a particular computer
directly from the keyboard. The CL5708 / CL5716 provides the following
hotkey port control features:
Selecting the Active Port
Auto Scan Mode Switching
Skip Mode Switching
Computer Keyboard / Mouse Reset
The following settings can also be controlled in Hotkey mode:
Setting the Beeper
Setting the Quick Hotkey
Setting the OSD Hotkey
Setting the Port Operating System
Restoring the OSD Default Values
CL5708 / CL5716 User Manual
46
Invoke Hotkey Mode
All hotkey operations begin by invoking Hotkey mode.
1
There are two possible
keystroke sequences used to invoke Hotkey mode, though only one can be
operational at any given time:
Number Lock and Minus Keys
1. Hold down the Num Lock key;
2. Press and release the minus key;
3. Release the Num Lock key:
[Num Lock] + [-]
Control and F12 Keys
1. Hold down the Ctrl key;
2. Press and release the F12 key;
3. Release the Ctrl key:
[Ctrl] + [F12]
When Hotkey mode is active:
A command line appears on the monitor screen. The command line prompt
is the word Hotkey: in white text on a blue background, and displays the
subsequent hotkey information that you key in.
Ordinary keyboard and mouse functions are suspended – only hotkey
compliant keystrokes (described in the sections that follow), can be input.
Pressing [Esc] exits Hotkey mode.
1. Make sure that the Hotkey Command Mode function is enabled and that you key in the
appropriate Hotkey. See page 37 for details.
Chapter 5. Keyboard Port Operation
47
Select the Active Port
Each KVM port is assigned a port ID (see Port ID Numbering, page 27). You
can directly access any computer on the installation with a hotkey combination
that specifies the port ID of the KVM port that a computer is connected to. To
access a computer using hotkeys:
1. Invoke hotkey mode with the [Num Lock] + [-] or [Ctrl] + [F12]
combination.
2. Key in the port ID.
The port ID numbers display on the command line as you key them in. If
you make a mistake, use [Backspace] to erase the wrong number.
3. Press [Enter].
After you press [Enter], the KVM focus switches to the designated
computer and you automatically exit hotkey mode.
Note: In hotkey mode, KVM focus will not switch to a port if an invalid
switch or port number is entered. The hotkey command line will
continue to display on the screen until you enter a valid switch and
port number combination, or exit hotkey mode.
CL5708 / CL5716 User Manual
48
Auto Scan Mode
Auto Scan automatically switches, at regular intervals, among all the KVM
ports that have been set as accessible under Scan–Skip Mode, so that their
activity can be monitored automatically. See Scan–Skip Mode on page 37 for
more information.
Invoking Auto Scan:
To start Auto Scan, key in the following Hotkey combination:
1. Invoke hotkey mode with the [Num Lock] + [-] or [Ctrl] + [F12]
combination.
2. Press [A]. After you press A, then [Enter], you automatically exit hotkey
mode, and enter Auto Scan mode.
While you are in Auto Scan mode, you can pause the scanning in order
to keep the focus on a particular computer either by pressing P or with
a left click of the mouse. During the time that auto-scanning is paused,
the command line displays: Auto Scan: Paused.
Pausing when you want to keep the focus on a particular computer is
more convenient than exiting Auto Scan mode because when you
resume scanning, you start from where you left off. If, on the other
hand, you exited and restarted, scanning would start over from the very
first computer on the installation.
To resume Auto Scanning, press any key or left-click. Scanning
continues from where it left off.
While Auto Scan mode is in effect, ordinary keyboard and mouse
functions are suspended – only Auto Scan mode compliant keystrokes
and mouse clicks can be input. You must exit Auto Scan mode in order
to regain normal control of the console.
3. To exit Auto Scan mode press [Esc] or [Spacebar]. Auto-scanning stops
when you exit Auto Scan mode.
Chapter 5. Keyboard Port Operation
49
Skip Mode
This feature allows you to switch between computers in order to monitor them
manually. You can dwell on a particular port for as long as you like – as
opposed to auto-scanning, which automatically switches after a fixed interval.
To invoke Skip mode, key in the following hotkey combination:
1. Invoke hotkey mode with the [Num Lock] + [-] or [Ctrl] + [F12]
combination.
2. Key in [Arrow]
Where [Arrow] refers to one of the arrow keys. After you press an
arrow, you automatically exit hotkey mode and enter Skip mode where
you can switch ports as follows:
Once you are in Skip mode, you can keep on skipping by pressing the
arrow keys. You don't have to use the [Num Lock] + [-] combination
again.
While Skip mode is in effect, ordinary keyboard and mouse functions
are suspended – only Skip mode compliant keystrokes can be input.
You must exit Skip mode in order to regain normal control of the
console.
3. To exit Skip mode, press [Esc] or [Spacebar].
←Skips to the first accessible port. (See Scan/Skip Mode, page 37,
for information regarding accessible ports.)
→Skips to the next accessible port.
↑Skips to the last accessible port of the previous station.
↓Skips to the first accessible port of the next station.
CL5708 / CL5716 User Manual
50
Computer Keyboard / Mouse Reset
If the keyboard or mouse cease to function on the computer connected to the
currently selected port, you can perform a keyboard / mouse reset on the
computer. This function is essentially the same as unplugging and replugging
the keyboard and mouse on the target computer. To perform a computer
keyboard / mouse reset, key in the following hotkey combination:
1. Invoke hotkey mode with the [Num Lock] + [-] or [Ctrl] + [F12]
combination.
2. Press [F5].
After you press [F5] you automatically exit Hotkey mode and regain keyboard
and mouse control on the computer connected to the KVM port. If you fail to
regain keyboard / mouse control on the computer after pressing [F5], perform
a system reset. For more information see reset button, page 8.
Hotkey Beeper Control
The beeper (see Activate Beeper, page 40) can be hotkey toggled on and off.
To toggle the beeper, key in the following hotkey combination:
1. Invoke hotkey mode with the [Num Lock] + [-] or [Ctrl] + [F12]
combination.
2. Press [B].
After you press [B], the beeper toggles on or off. The command line displays
Beeper On or Beeper Off for one second; then the message disappears and you
automatically exit hotkey mode.
Chapter 5. Keyboard Port Operation
51
Quick Hotkey Control
The Quick Hotkey (see HOTKEY, page 37) can be toggled between
[Num Lock] + [-], and [Ctrl] + [F12]. To toggle the Quick Hotkey:
1. Invoke hotkey mode with the [Num Lock] + [-] or [Ctrl] + [F12]
combination.
2. Press [H].
After you press [H], the command line displays HOTKEY HAS BEEN
CHANGED for one second; then the message disappears and you
automatically exit Hotkey mode.
OSD Hotkey Control
The OSD Hotkey (see OSD HOTKEY, page 36) can be toggled between [Scroll
Lock], [Scroll Lock] and [Ctrl], [Ctrl]. To toggle the OSD Hotkey, key in the
following hotkey combination:
1. Invoke hotkey mode with the [Num Lock] + [-] or [Ctrl] + [F12]
combination.
2. Press [T].
After you press [T], the command line displays HOTKEY HAS BEEN
CHANGED for one second; then the message disappears and you
automatically exit Hotkey mode.
CL5708 / CL5716 User Manual
52
Port OS Control
A port’s operating system can be changed to match that of the computer
attached to the port. To change a port’s operating system, key in the following
hotkey combination:
1. Invoke hotkey mode with the [Num Lock] + [-] or [Ctrl] + [F12]
combination.
2. Key in [Function], where [Function] refers to one of the function keys in
the following table:
After pressing a function key you automatically exit Hotkey mode.
Set USB Speed
Users can use hotkeys to set the USB speed of the selected KVM port to low/
full speed to comply with the connected computers.
1. Invoke Hotkey mode (see Invoke Hotkey Mode on page 46).
2. Press [F11]
3. Key in [Function], where [Function] refers to one of the function keys in
the following table:
4. Press [Enter].
To set all KVM ports of the selected KVM station, add an [A] after the function
key: Under Hotkey mode, press [F11][L][A][Enter] or [F11][F][A][Enter].
Key Description
F1 Sets the Port OS to Windows
F2 Sets the Port OS to Mac
F3 Sets the Port OS to Sun
Key Description
L Set the KVM port to low speed USB
F Set the KVM port to full speed USB
Chapter 5. Keyboard Port Operation
53
Restore Default Values
This administrator only hotkey restores the CL5708 / CL5716 default values.
See RESTORE DEFAULT VALUES, page 40. To restore the default values,
key in the following hotkey combination:
1. Invoke hotkey mode with the [Num Lock] + [-] or [Ctrl] + [F12]
combination.
2. Press [R].
3. Press [Enter].
After you press [Enter], the command line displays RESET TO DEFAULT
SETTING for three seconds; then the message disappears and you
automatically exit Hotkey mode.
CL5708 / CL5716 User Manual
54
Hotkey Summary Table
[Num Lock] + [-]
or
[Ctrl] + [F12]
[A] [Enter]
or
[Q] [Enter]
Invokes Auto Scan mode.
When Auto Scan mode is in effect, [P] or
left-click pauses auto-scanning.
When auto-scanning is paused, pressing
any key or another left-click resumes auto-
scanning.
[B] Toggles the beeper on or off.
[Esc] or [Spacebar] Exits hotkey mode.
[F1] Set Operating System to Windows
[F2] Set Operating System to Mac
[F3] Set Operating System to Sun
[F5] Performs a keyboard / mouse reset on the
target computer.
[H] Toggles the Quick Hotkey invocation keys
between [Ctrl] + [F12] and [Num Lock] + [-].
[R] [Enter] This administrator only hotkey restores the
switch’s default values. See RESTORE
DEFAULT VALUES, page 40.
[SN][PN] [Enter] Switches access to the computer that
corresponds to that port ID.
[F11] [F] [Enter] Set the selected KVM port to full speed USB
[F11] [L] [Enter] Set the selected KVM port to low speed
USB
[F11] [F] [A] [Enter] Set the selected KVM station to full speed
USB
[F11] [L] [A] [Enter] Set the selected KVM station to low speed
USB
[T] Toggles the OSD Hotkey between [Ctrl]
[Ctrl] and [Scroll Lock] [Scroll Lock].
[←] Invokes Skip mode and skips from the
current port to the first accessible port
previous to it.
[→] Invokes Skip mode and skips from the
current port to the next accessible port.
[↑] Invokes Skip mode and skips from the
current port to the last accessible port of the
previous station.
[↓] Invokes Skip mode and skips from the
current port to the first accessible port of the
next station.
55
Chapter 6
Keyboard Emulation
Mac Keyboard
The PC compatible (101/104 key) keyboard can emulate the functions of the
Mac keyboard. The emulation mappings are listed in the table below.
Note: When using key combinations, press and release the first key (Ctrl),
then press and release the activation key.
PC Keyboard Mac Keyboard
[Shift] Shift
[Ctrl] Ctrl
[Ctrl] [1]
[Ctrl] [2]
[Ctrl] [3]
[Ctrl] [4]
[Alt] Alt
[Print Screen] F13
[Scroll Lock] F14
=
[Enter] Return
[Backspace] Delete
[Insert] Help
[Ctrl] F15
CL5708 / CL5716 User Manual
56
Sun Keyboard
The PC compatible (101/104 key) keyboard can emulate the functions of the
Sun keyboard when the Control key [Ctrl] is used in conjunction with other
keys. The corresponding functions are shown in the table below.
Note: When using key combinations, press and release the first key (Ctrl),
then press and release the activation key.
PC Keyboard Sun Keyboard
[Ctrl] [T] Stop
[Ctrl] [F2] Again
[Ctrl] [F3] Props
[Ctrl] [F4] Undo
[Ctrl] [F5] Front
[Ctrl] [F6] Copy
[Ctrl] [F7] Open
[Ctrl] [F8] Paste
[Ctrl] [F9] Find
[Ctrl] [F10] Cut
[Ctrl] [1]
[Ctrl] [2]
[Ctrl] [3]
[Ctrl] [4]
[Ctrl] [H] Help
Compose
-
+
57
Chapter 7
The Firmware Upgrade Utility
Introduction
The purpose of the Windows-based firmware upgrade utility is to provide an
automated process for upgrading the CL5708 / CL5716 and compatible adapter
cable firmware. The program comes as part of a firmware upgrade package that
is specific for each device.
As new firmware versions become available, new firmware upgrade packages
are posted on our website. Check the website regularly to find the latest
information and packages.
Downloading the Firmware Upgrade Package
To download the firmware upgrade package:
1. From a computer that is not part of your KVM installation go to our
website and choose the model name that relates to your device. A list of
available firmware upgrade packages appears.
2. Choose the firmware upgrade package that you wish to install (usually the
most recent) and download it to your computer.
CL5708 / CL5716 User Manual
58
Preparation
To prepare for the firmware upgrade, do the following:
1. Use the firmware upgrade cable (provided with this unit), to connect a
COM port on your computer to the firmware upgrade port of your switch.
Note: On a daisy chained installation, the chained stations will
automatically receive the upgrade via the daisy chain cables.
2. Shut down all the computers, but not the stations, on the KVM installation.
3. From your KVM switch console, login to the OSD as the administrator
(see page 31) and select the F4 ADM function.
4. Scroll down to FIRMWARE UPGRADE. Press [Enter], then press [Y] to
invoke Firmware Upgrade Mode (see page 41.).
Note: During Firmware Upgrade Mode, the port LEDs will flash on and off.
Chapter 7. The Firmware Upgrade Utility
59
Starting the Upgrade
To upgrade the firmware:
1. Run the downloaded firmware upgrade package file either by double-
clicking the file icon, or by opening a command line and entering the full
path to it.
The Firmware Upgrade Utility welcome screen appears:
Note: The screens shown in this section are for reference only. The
wording and layout of the actual screens put up by the Firmware
Upgrade Utility may vary slightly from these examples.
2. Read and Agree to the License Agreement (enable the I Agree radio button).
3. Click Next to continue.
CL5708 / CL5716 User Manual
60
The Firmware Upgrade Utility main screen appears. The devices capable
of being upgraded are listed in the Device List panel:
4. Click Next to perform the upgrade.
If you enabled Check Firmware Version, the utility compares the device's
firmware level with that of the upgrade files. If it finds that the device's
version is higher than the upgrade version, it brings up a dialog box
informing you of the situation and gives you the option to continue or cancel.
If you didn't enable Check Firmware Version, the utility installs the
upgrade files without checking whether they are a higher level, or not.
As the upgrade proceeds, status messages appear in the Status Messages
panel, and the progress toward completion is shown on the Progress bar.
Chapter 7. The Firmware Upgrade Utility
61
Upgrade Succeeded
After the upgrade has completed, a screen appears to inform you that the
procedure was successful:
Click Finish to close the firmware upgrade utility.
CL5708 / CL5716 User Manual
62
Upgrade Failed
If the firmware upgrade fails (Upgrade Succeeded screen does not appear), you
can recover the situation.
Possible reasons for firmware upgrade failure are:
When a firmware upgrade was manually aborted.
When the unit’s firmware becomes corrupted for some reason and you are
unable to operate it.
When a firmware upgrade procedure is interrupted.
When a firmware upgrade procedure fails.
To recover a failed firmware upgrade, do the following:
1. Click Cancel to close the Firmware Upgrade Utility.
2. Power off the unit.
3. Connect the firmware upgrade cable to its firmware upgrade port.
4. Slide the firmware upgrade switch to the Recover position.
5. Power the unit back on and repeat the upgrade procedure (see Starting the
Upgrade on page 59).
6. After the unit has been successfully upgraded, power it off, and slide the
firmware upgrade switch back to the Normal position.
7. Power the unit back on again.
63
Appendix
Safety Instructions
General
This product is for indoor use only.
Read all of these instructions. Save them for future reference.
Follow all warnings and instructions marked on the device.
Do not place the device on any unstable surface (cart, stand, table, etc.). If
the device falls, serious damage will result.
Do not use the device near water.
Do not place the device near, or over, radiators or heat registers.
The device cabinet is provided with slots and openings to allow for
adequate ventilation. To ensure reliable operation, and to protect against
overheating, these openings must never be blocked or covered.
The device should never be placed on a soft surface (bed, sofa, rug, etc.) as
this will block its ventilation openings. Likewise, the device should not be
placed in a built in enclosure unless adequate ventilation has been
provided.
Never spill liquid of any kind on the device.
Unplug the device from the wall outlet before cleaning. Do not use liquid
or aerosol cleaners. Use a damp cloth for cleaning.
Avoid circuit overloads. Before connecting equipment to a circuit, know
the power supply’s limit and never exceed it. Always review the electrical
specifications of a circuit to ensure that you are not creating a dangerous
condition or that one doesn’t already exist. Circuit overloads can cause a
fire and destroy equipment.
The device should be operated from the type of power source indicated on
the marking label. If you are not sure of the type of power available,
consult your dealer or local power company.
The device is designed for IT power distribution systems with 230V
phase-to-phase voltage.
To prevent damage to your installation it is important that all devices are
properly grounded.
The device is equipped with a 3-wire grounding type plug. This is a safety
feature. If you are unable to insert the plug into the outlet, contact your
CL5708 / CL5716 User Manual
64
electrician to replace your obsolete outlet. Do not attempt to defeat the
purpose of the grounding-type plug. Always follow your local/national
wiring codes.
Do not allow anything to rest on the power cord or cables. Route the
power cord and cables so that they cannot be stepped on or tripped over.
If an extension cord is used with this device make sure that the total of the
ampere ratings of all products used on this cord does not exceed the
extension cord ampere rating. Make sure that the total of all products
plugged into the wall outlet does not exceed 15 amperes.
To help protect your system from sudden, transient increases and
decreases in electrical power, use a surge suppressor, line conditioner, or
un-interruptible power supply (UPS).
Position system cables and power cables carefully; Be sure that nothing
rests on any cables.
Never push objects of any kind into or through cabinet slots. They may
touch dangerous voltage points or short out parts resulting in a risk of fire
or electrical shock.
Do not attempt to service the device yourself. Refer all servicing to
qualified service personnel.
If the following conditions occur, unplug the device from the wall outlet
and bring it to qualified service personnel for repair.
The power cord or plug has become damaged or frayed.
Liquid has been spilled into the device.
The device has been exposed to rain or water.
The device has been dropped, or the cabinet has been damaged.
The device exhibits a distinct change in performance, indicating a need
for service.
The device does not operate normally when the operating instructions
are followed.
Only adjust those controls that are covered in the operating instructions.
Improper adjustment of other controls may result in damage that will
require extensive work by a qualified technician to repair.
Do not connect the RJ-11 connector marked “UPGRADE” to a public
telecommunication network.
Appendix
65
Rack Mounting
Before working on the rack, make sure that the stabilizers are secured to
the rack, extended to the floor, and that the full weight of the rack rests on
the floor. Install front and side stabilizers on a single rack or front
stabilizers for joined multiple racks before working on the rack.
Always load the rack from the bottom up, and load the heaviest item in the
rack first.
Make sure that the rack is level and stable before extending a device from
the rack.
Use caution when pressing the device rail release latches and sliding a
device into or out of a rack; the slide rails can pinch your fingers.
After a device is inserted into the rack, carefully extend the rail into a
locking position, and then slide the device into the rack.
Do not overload the AC supply branch circuit that provides power to the rack.
The total rack load should not exceed 80 percent of the branch circuit rating.
Make sure that all equipment used on the rack – including power strips and
other electrical connectors – is properly grounded.
Ensure that proper airflow is provided to devices in the rack.
Ensure that the operating ambient temperature of the rack environment
does not exceed the maximum ambient temperature specified for the
equipment by the manufacturer
Do not step on or stand on any device when servicing other devices in a rack.
Caution: Slide/rail (LCD KVM) mounted
equipment is not to be used as a shelf or a work
space.
CL5708 / CL5716 User Manual
66
Consignes de sécurité
Général
Ce produit est destiné exclusivement à une utilisation à l’intérieur.
Veuillez lire la totalité de ces instructions. Conservez-les afin de pouvoir
vous y référer ultérieurement.
Respectez l’ensemble des avertissements et instructions inscrits sur
l’appareil.
Ne placez jamais l’unité sur une surface instable (chariot, pied, table, etc.).
Si l’unité venait à tomber, elle serait gravement endommagée.
N’utilisez pas l’unité à proximité de l’eau.
Ne placez pas l’unité à proximité de ou sur des radiateurs ou bouches de
chaleur.
Le boîtier de l’unité est doté de fentes et d’ouvertures destinées à assurer
une ventilation adéquate. Pour garantir un fonctionnement fiable et
protéger l’unité contre les surchauffes, ces ouvertures ne doivent jamais
être bloquées ou couvertes.
L’unité ne doit jamais être placée sur une surface molle (lit, canapé, tapis,
etc.) car ses ouvertures de ventilation se trouveraient bloquées. De même,
l’unité ne doit pas être placée dans un meuble fermé à moins qu'une
ventilation adaptée ne soit assurée.
Ne renversez jamais de liquides de quelque sorte que ce soit sur l’unité.
Débranchez l’unité de la prise murale avant de la nettoyer. N’utilisez pas
de produits de nettoyage liquide ou sous forme d’aérosol. Utilisez un
chiffon humide pour le nettoyage de l’unité.
Evitez toute surcharge du circuit. Avant de connecter l’equipement a un
circuit, verifiez la limite de l’alimentation et ne la depassez pas. Controlez
toujours les caracteristiques electriques d'un circuit pour vous assurer de
ne pas creer de situation dangereuse ou qu’il n’y en a pas deja. Les
surcharges du circuit peuvent provoquer un incendie et detruire
l’equipement.
L’appareil doit être alimenté par le type de source indiqué sur l’étiquette.
Si vous n’êtes pas sûr du type d’alimentation disponible, consultez votre
revendeur ou le fournisseur local d’électricité.
Afin de ne pas endommager votre installation, vérifiez que tous les
périphériques sont correctement mis à la terre.
Appendix
67
L’unité est équipée d’une fiche de terre à trois fils. Il s’agit d’une fonction
de sécurité. Si vous ne parvenez pas à insérer la fiche dans la prise murale,
contactez votre électricité afin qu’il remplace cette dernière qui doit être
obsolète. N’essayez pas d’aller à l’encontre de l’objectif de la fiche de
terre. Respectez toujours les codes de câblage en vigueur dans votre
région/pays.
L’équipement doit être installé à proximité de la prise murale et le
dispositif de déconnexion (prise de courant femelle) doit être facile
d’accès.
La prise murale doit être installée à proximité de l’équipement et doit être
facile d’accès.
Veillez à ce que rien ne repose sur le cordon d’alimentation ou les câbles.
Acheminez le cordon d’alimentation et les câbles de sorte que personne ne
puisse marcher ou trébucher dessus.
En cas d’utilisation d’une rallonge avec cette unité, assurez-vous que le
total des ampérages de tous les produits utilisés sur cette rallonge ne
dépasse pas l’ampérage nominal de cette dernière. Assurez-vous que le
total des ampérages de tous les produits branchés sur la prise murale ne
dépasse pas 15 ampères.
Pour contribuer à protéger votre système contre les augmentations et
diminutions soudaines et transitoires de puissance électrique, utilisez un
parasurtenseur, un filtre de ligne ou un système d’alimentation sans
coupure (UPS).
Placez les câbles du système et les câbles d’alimentation avec précaution ;
veillez à ce que rien ne repose sur aucun des câbles.
Lors du branchement ou du débranchement à des blocs d’alimentation
permettant la connexion à chaud, veuillez respecter les lignes directrices
suivantes:
Installez le bloc d’alimentation avant de brancher le câble d’alimentation à
celui-ci.
Débranchez le câble d’alimentation avant de retirer le bloc d'alimentation.
Si le système présente plusieurs sources d’alimentation, déconnectez le
système de l'alimentation en débranchant tous les câbles d'alimentation des
blocs d'alimentation.
N’insérez jamais d’objets de quelque sorte que ce soit dans ou à travers les
fentes du boîtier. Ils pourraient entrer en contact avec des points de tension
dangereuse ou court-circuiter des pièces, entraînant ainsi un risque
d’incendie ou de choc électrique.
CL5708 / CL5716 User Manual
68
N’essayez pas de réparer l’unité vous-même. Confiez toute opération de
réparation à du personnel qualifié.
Si les conditions suivantes se produisent, débranchez l’unité de la prise
murale et amenez-la à un technicien qualifié pour la faire réparer:
Le cordon d’alimentation ou la fiche ont été endommagés ou éraillés.
Du liquide a été renversé dans l’unité.
L’unité a été exposée à la pluie ou à l’eau.
L’unité est tombée ou le boîtier a été endommagé.
Les performances de l’unité sont visiblement altérées, ce qui indique la
nécessité d’une réparation.
L’unité ne fonctionne pas normalement bien que les instructions
d’utilisation soient respectées.
N’utilisez que les commandes qui sont abordées dans le mode d’emploi.
Le réglage incorrect d’autres commandes peut être à l’origine de
dommages qui nécessiteront beaucoup de travail pour qu’un technicien
qualifié puisse réparer l’unité.
Ne connectez pas le connecteur RJ-11 portant la marque « Sensor »
(Capteur) à un réseau de télécommunication public.
Appendix
69
Montage sur bâti
Avant de travailler sur le bâti, assurez-vous que les stabilisateurs sont bien
fixées sur le bâti, qu’ils sont étendus au sol et que tout le poids du bâti
repose sur le sol. Installez les stabilisateurs avant et latéraux sur un même
bâti ou bien les stabilisateurs avant si plusieurs bâtis sont réunis, avant de
travailler sur le bâti.
Chargez toujours le bâti de bas en haut et chargez l’élément le plus lourd
en premier.
Assurez-vous que le bâti est à niveau et qu’il est stable avant de sortir une
unité du bâti.
Agissez avec précaution lorsque vous appuyez sur les loquets de libération
du rail d’unité et lorsque vous faites coulisser une unité dans et hors d’un
bâti ; vous pourriez vous pincer les doigts dans les rails.
Une fois qu’une unité a été insérée dans le bâti, étendez avec précaution le
rail dans une position de verrouillage puis faites glisser l’unité dans le bâti.
Ne surchargez pas le circuit de l’alimentation CA qui alimente le bâti. La
charge totale du bâti ne doit pas dépasser 80 % de la capacité du circuit.
Assurez-vous que tous les équipements utilisés sur le bâti, y-compris les
multiprises et autres connecteurs électriques, sont correctement mis à la
terre.
Assurez-vous que les unités présentes dans le bâti bénéficie d’une
circulation d’air suffisante.
Assurez-vous que la température ambiante de fonctionnement de
l’environnement du bâti ne dépasse pas la température ambiante maximale
spécifiée pour l’équipement par le fabricant.
Ne marchez sur aucun appareil lors de la maintenance d’autres appareils
d’un bâti.
Attention: Glisser / rail (LCD KVM) monté
l'équipement ne doit pas être utilisé comme une
étagère ou un espace de travail.
CL5708 / CL5716 User Manual
70
Technical Support
International
For online technical support – including troubleshooting, documentation,
and software updates: http://eservice.aten.com
For telephone support, see Telephone Support, page vii:
North America
When you contact us, please have the following information ready beforehand:
Product model number, serial number, and date of purchase.
Your computer configuration, including operating system, revision level,
expansion cards, and software.
Any error messages displayed at the time the error occurred.
The sequence of operations that led up to the error.
Any other information you feel may be of help.
Email Support support@aten-usa.com
Online
Technical
Support
Troubleshooting
Documentation
Software Updates
http://support.aten.com
Telephone Support 1-888-999-ATEN ext 4988
1-949-428-1111
Appendix
71
Specifications
Function CL5708
LCD CL5708M 17”
CL5708N 19”
Computer
Connections
Direct 8
Max 256 (via daisy chain)
Port Selection OSD, Hotkeys, Pushbuttons
Connectors External Console Port 1 x SPHD Male (Yellow)
External Mouse Port 1 x USB Type-A Female (Front)
KVM Ports 8 x SPHD Female (Yellow)
Daisy Chain 1 x DB-25 Male
FW Upgrade 1 x RJ-11 Female
Power 1 x IEC 60320/C14
USB 1.1 Hub 1 x USB Type-A Female
Switches Reset 1 x Semi-recessed Pushbutton
Power 1 x Rocker Switch
Firmware Upgrade 1 x Switch
LCD Adjust 4 x Pushbutton
LCD On/Off 1 x LED Pushbutton (Orange)
Port Selection 2 x Pushbutton
Station Selection 2 x Pushbutton
LEDs On Line 8 (Orange)
Port ID 2 x 7-segment LED Display (Yellow)
Station ID 2 x 7-segment LED Display (Yellow)
Power 1 (Dark Green)
Lock Num 1 (Green)
Caps 1 (Green)
Scroll 1 (Green)
Emulation Keyboard / Mouse PS/2, USB
Video 1280 x 1024 @ 75 Hz; DDC2B
Scan Interval (OSD Select) 1–255 sec.
I/P Rating 100–240 VAC, 50/60 Hz, 1 A
Power Consumption 17”: 120V, 15.2W / 230V, 16W
19”: 120V, 24W / 230V, 25W
CL5708 / CL5716 User Manual
72
Environment Operating Temp. CL5708M 0–40
o
C / CL5708N 0–50
o
C
Storage Temp. -20–60
o
C
Humidity 0–85% RH, Non-condensing
Physical
Properties
Housing Metal + Plastic
Weight 17”: 13.47 kg
19”: 13.39 kg
Dimensions (L x W x H) 17”: 48.00 x 64.27 x 4.40 cm
19”: 48.00 x 68.92 x 4.40 cm
Function CL5716
LCD CL5716M 17”
CL5716N 19”
Computer
Connections
Direct 16
Max 512 (via daisy chain)
Port Selection OSD, Hotkeys, Pushbuttons
Connectors External Console Port 1 x SPHD Male (Yellow)
External Mouse Port 1 x USB Type-A Female (Front)
KVM Ports 16 x SPHD Female (Yellow)
Daisy Chain 1 x DB-25 Male
FW Upgrade 1 x RJ-11 Female
Power 1 x IEC 60320/C14
USB 1.1 Hub 1 x USB Type-A Female
Switches Reset 1 x Semi-recessed Pushbutton
Power 1 x Rocker Switch
Firmware Upgrade 1 x Switch
LCD Adjust 4 x Pushbutton
LCD On/Off 1 x LED Pushbutton (Orange)
Port Selection 2 x Pushbutton
Station Selection 2 x Pushbutton
LEDs On Line 16 (Orange)
Port ID 2 x 7-segment LED Display (Yellow)
Station ID 2 x 7-segment LED Display (Yellow)
Power 1 (Dark Green)
Lock Num 1 (Green)
Caps 1 (Green)
Scroll 1 (Green)
Function CL5708
Appendix
73
Emulation Keyboard / Mouse PS/2, USB
Video 1280 x 1024 @ 75 Hz; DDC2B
Scan Interval (OSD Select) 1–255 sec.
I/P Rating 100–240 VAC, 50/60 Hz, 1 A
Power Consumption 17”: 120V, 17W / 230V, 18W
19”: 120V, 26W / 230V, 26.8W
Environment Operating Temp. CL5716M 0–40
o
C / CL5716N 0–50
o
C
Storage Temp. -20–60
o
C
Humidity 0–85% RH, Non-condensing
Physical
Properties
Housing Metal + Plastic
Weight 17”: 13.59 kg
19”: 13.65 kg
Dimensions (L x W x H) 17”: 48.00 x 64.27 x 4.40 cm
19”: 48.00 x 68.92 x 4.40 cm
Function CL5716
CL5708 / CL5716 User Manual
74
Connection Tables
The following tables indicate the relationship between the number of units and
the number of computers that they control on a daisy chained installation.
CL5708 to Compatible 8-Port Switches
CL5708 to Compatible 16-Port Switches
No. Computers No. Computers No. Computers No. Computers
1 1–8 9 65–72 17 129–136 25 193–200
29–16 10 73–80 18 137–144 26 201–208
3 17–24 11 81–88 19 145–152 27 209–216
425–32 12 89–96 20 153–160 28 217–224
5 33–40 13 97–104 21 161–168 29 225–232
641–48 14 105–112 22 169–176 30 233–240
7 49–56 15 113–120 23 177–184 31 241–248
857–64 16 121–128 24 185–192 32 249–256
No. Computers No. Computers No. Computers No. Computers
1 1–8 9 121–136 17 249–264 25 377–392
29–24 10 137–152 18 265–280 26 393–408
3 25–40 11 152–168 19 281–296 27 409–424
441–56 12 169–184 20 297–312 28 425–440
5 57–72 13 185–200 21 313–328 29 441–456
673–88 14 201–216 22 329–344 30 457–472
7 89–104 15 217–232 23 345–360 31 473–488
8105–120 16 233–248 24 361–376 32 489–504
Appendix
75
CL5716 to Compatible 8-Port Switches
CL5716 to Compatible 16-Port Switches
No. Computers No. Computers No. Computers No. Computers
1 1–16 9 73–80 17 137–144 25 201–208
217–24 10 81–88 18 145–152 26 209–216
3 25–32 11 89–96 19 153–160 27 217–224
433–40 12 97–104 20 161–168 28 225–232
5 41–48 13 105–112 21 169–176 29 233–240
649–56 14 113–120 22 177–184 30 241–248
7 57–64 15 121–128 23 185–192 31 249–256
865–72 16 129–136 24 193–200 32 257–264
No. Computers No. Computers No. Computers No. Computers
1 1–16 9 129–144 17 257–272 25 385–400
217–32 10 145–160 18 273–288 26 401–416
3 33–48 11 161–176 19 289–304 27 417-432
449–64 12 177–192 20 305–320 28 433–448
5 65–80 13 193–208 21 321–336 29 449–464
681–96 14 209–224 22 337–352 30 465–480
7 97–112 15 225–240 23 353–368 31 481–496
8113–128 16 241–256 24 369–384 32 497–512
CL5708 / CL5716 User Manual
76
Supported KVM Switches
The table below lists KVM switches that are compatible with the CL5708 /
CL5716 and the type of expansion that they use. (KVM switches listed below
are sold separately. Contact your dealer for details.)
Please keep in mind the following limitations when installing more than one
KVM switch:
The maximum distance between the CL5708 / CL5716 and the last switch
in the daisy chain cannot exceed 100 meters, regardless of the number of
switches in the daisy chain.
The maximum distance between any two KVM switches in the daisy chain
cannot exceed 15 meters.
Expansion Type Brand Model Name
Daisy Chain ATEN ACS1208A 8 Port PS/2 KVM Switch
ACS1216A 16 Port PS/2 KVM Switch
CS1708 8 Port USB KVM Switch
CS1716 16 Port USB KVM Switch
CS1708
A
8 Port USB / PS/2 KVM Switch
CS1716
A
16 Port USB / PS/2 KVM Switch
Appendix
77
Clear Login Information
If you are unable to perform an Administrator login (because the Username and
Password information has become corrupted, or you have forgotten it), you can
clear the login information with the following procedure.
1. Power off the switch and remove the top cover from the unit chassis.
2. Short the jumper labeled Default Password on the switch's main board
.
3. Power on the switch.
When you power the switch on, the following message appears on the
LCD display:
USERNAME AND PASSWORD INFORMATION HAS BEEN CLEARED.
PLEASE POWER OFF THE SWITCH, REMOVE THE JUMPER, CLOSE
THE CASE, THEN RESTART.
4. After you start back up, the OSD login function acts exactly the way it did
the first time the switch was run (see OSD Overview, page 31) and you can
reset passwords for the Administrators and Users.
CL5708 / CL5716 User Manual
78
OSD Factory Default Settings
The factory default settings are as follows:
Setting Default
OSD Hotkey [Scroll Lock] [Scroll Lock]
Port ID Display Position Upper Left Corner
Port ID Display Duration 3 Seconds
Port ID Display Mode Port Number plus the Port Name
Scan Duration 5 Seconds
Scan/Skip Mode All
Screen Blanker 0 (Disabled)
Logout Timeout 0 (Disabled)
Beeper Y (Activated)
Accessible Ports F (Full) for all users on all ports
Appendix
79
Troubleshooting
Overview
Operation problems can be due to a variety of causes. The first step in solving
them is to make sure that all cables are securely attached and seated completely
in their sockets.
In addition, updating the product’s firmware may solve problems that have
been discovered and resolved since the prior version was released. If your
product is not running the latest firmware version, we strongly recommend that
you upgrade. See The Firmware Upgrade Utility, page 57, for upgrade details.
Problem Solution
There are ghost images on
the external monitor.
The distance between the external console and the
CL5708 / CL5716 is too great. The maximum VGA cable
distance should not exceed 20m and, in some cases,
may need to be shorter. Replace the VGA cable with one
of an appropriately short length.
CL5708 / CL5716 User Manual
80
Keyboard Invocation Keys
Two dedicated keys are provided on the keyboard module to make it easy to
invoke Hotkey mode and the OSD, as shown in the diagram, below
:
Note: These keys are toggles. Press them once to invoke the feature, press
them again to exit.
About SPHD Connectors
This product uses SPHD connectors for its KVM and/or
Console ports. We have specifically modified the shape of these
connectors so that only KVM cables that we have designed to
work with this product can be connected.
Appendix
81
Limited Warranty
ATEN warrants its hardware in the country of purchase against flaws in
materials and workmanship for a Warranty Period of two [2] years (warranty
period may vary in certain regions/countries) commencing on the date of
original purchase. This warranty period includes the LCD panel of ATEN LCD
KVM switches. Select products are warranted for an additional year (see A+
Warranty for further details). Cables and accessories are not covered by the
Standard Warranty.
What is covered by the Limited Hardware Warranty
ATEN will provide a repair service, without charge, during the Warranty
Period. If a product is detective, ATEN will, at its discretion, have the option
to (1) repair said product with new or repaired components, or (2) replace the
entire product with an identical product or with a similar product which fulfills
the same function as the defective product. Replaced products assume the
warranty of the original product for the remaining period or a period of 90 days,
whichever is longer. When the products or components are replaced, the
replacing articles shall become customer property and the replaced articles
shall become the property of ATEN.
To learn more about our warranty policies, please visit our website:
http://www.aten.com/global/en/legal/policies/warranty-policy/
© Copyright 2021 ATEN® International Co., Ltd.
Released: 2021-05-12
ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved.
All other brand names and trademarks are the registered property of their respective owners.