Multi-View KVMP Switch User Manual

ATEN CM1284 User Manual

Displayed below is the user manual for CM1284 by ATEN which is a product in the KVM Switches category. This manual has pages.

Related Manuals

ATEN CM1284 Manual

ATEN CM1284-AT-E Manual

ATEN ATEN Manual

ATEN IC485AI Manual

ATEN VS461 Manual

ATEN CE250A Manual

ATEN AS251S Manual

Multi-View KVMPTM Switch

User Manual

www.aten.com

Multi-View KVMPTM Switch User Manual

Preface

EMC Information

FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE

STATEMENT: This equipment has been tested and found to comply with the

limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These

limits are designed to provide reasonable protection against harmful

interference when the equipment is operated in a commercial environment.

This equipment generates, uses, and can radiate radio frequency energy and, if

not installed and used in accordance with the instruction manual, may cause

harmful interference to radio communications. Operation of this equipment in

a residential area is likely to cause harmful interference in which case the user

will be required to correct the interference at his own expense.

The device complies with Part 15 of the FCC Rules. Operation is subject to the

following two conditions: (1) this device may not cause harmful interference,

and (2) this device must accept any interference received, including

interference that may cause undesired operation.

FCC Caution: Any changes or modifications not expressly approved by the

party responsible for compliance could void the user's authority to operate this

equipment.

Warning: Operation of this equipment in a residential environment could

cause radio interference.

KCC Statement

유선 제품용 / A 급 기기 ( 업무용 방송 통신 기기 )

이 기기는 업무용 (A 급) 전자파적합기기로서 판매자 또는 사용자는 이

점을 주의하시기 바라며 , 가정 외의 지역에서 사용하는 것을 목적으로

합니다 .

RoHS

This product is RoHS compliant.

Multi-View KVMPTM Switch User Manual

iii

User Information

Online Registration

Be sure to register your product at our online support center:

Telephone Support

For telephone support, call this number:

User Notice

All information, documentation, and specifications contained in this manual

are subject to change without prior notification by the manufacturer. The

manufacturer makes no representations or warranties, either expressed or

implied, with respect to the contents hereof and specifically disclaims any

warranties as to merchantability or fitness for any particular purpose. Any of

the manufacturer's software described in this manual is sold or licensed as is.

Should the programs prove defective following their purchase, the buyer (and

not the manufacturer, its distributor, or its dealer), assumes the entire cost of all

necessary servicing, repair and any incidental or consequential damages

resulting from any defect in the software.

The manufacturer of this system is not responsible for any radio and/or TV

interference caused by unauthorized modifications to this device. It is the

responsibility of the user to correct such interference.

The manufacturer is not responsible for any damage incurred in the operation

of this system if the correct operational voltage setting was not selected prior

to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS

CORRECT BEFORE USE.

International http://eservice.aten.com

International 886-2-8692-6959

China 86-400-810-0-810

Japan 81-3-5615-5811

Korea 82-2-467-6789

North America 1-888-999-ATEN ext 4988

1-949-428-1111

Multi-View KVMPTM Switch User Manual

Package Contents

The CM1164A package consists of:

1 CM1164A 4-Port USB DVI-D Multi-View KVMPTM Switch

4 KVM Cables (DVI-D, USB, Audio)

1Power Cord

1 IR Remote Control

1 Rack Mount Kit

1 User Instructions*

The CM1284 package consists of:

1 CM1284 4-Port USB HDMI Multi-View KVMPTM Switch

4 KVM Cables (HDMI, USB, Audio)

1Power Cord

1 IR Remote Control

1 Rack Mount Kit

1 User Instructions*

Check to make sure that all the components are present and that nothing got

damaged in shipping. If you encounter a problem, contact your dealer.

Read this manual thoroughly and follow the installation and operation

procedures carefully to prevent any damage to the unit, and/or any of the

devices connected to it.

*Features may have been added to the Multi-View KVMPTM Switch since this

manual was printed. Please visit our website to download the most up-to-date

version.

Manual Date: 2018-11-06

All other brand names and trademarks are the registered property of their respective owners.

Multi-View KVMPTM Switch User Manual

Contents

Preface

EMC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

1. Introduction

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Optional Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

CM1164A / CM1284 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

CM1164A Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

CM1284 Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

IR Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

2. Hardware Setup

Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Grounding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

CM1164A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Single Station Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Single Station Installation Diagram . . . . . . . . . . . . . . . . . . . . . . . . 17

Daisy Chain Installation Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . 19

Cascade Installation Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

CM1284 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Single Station Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Single Station Installation Diagram . . . . . . . . . . . . . . . . . . . . . . . . 23

Daisy Chain Installation Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . 25

Cascade Installation Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

3. Basic Operation

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Identifying the Source Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Multi-View KVMPTM Switch User Manual

Switching 30

Manual Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

LED Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Hotkey Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Remote Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

OSD Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Display Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Full Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Quad View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Picture in Picture - Dual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Picture in Picture - Triple . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Picture in Picture - Quad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Picture on Picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Picture by Picture - Dual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Picture by Picture - Triple . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Picture by Picture - Quad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Preset Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

4. Hotkey Operation

Open the OSD Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

The Hotkey Setting Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Hotkeys List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Auto Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Auto Scanning - Display Modes . . . . . . . . . . . . . . . . . . . . . . . . . . 52

5. OSD Operation

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

The Quick Access Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

The Editor Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

The OSD Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Password Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Accessing the OSD Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

6. RS-232 Operation

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

RS-232 Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Verification Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Logout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Open/Close RS-232 Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Switch Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

PiP Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Quad View Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Change Display Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Port Disable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Multi-View KVMPTM Switch User Manual

vii

OSD Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Keyboard Language Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Set Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Auto Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Port ID Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Formula:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80

DCC Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Mouse Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Keyboard Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Video DynaSync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Hardware Cursor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Activate Beeper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Hotkey Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

OSD Hotkey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

Power on Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Fn Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

USB Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Restore Default Value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

KVM Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Hotkey List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

7. System Maintenance

Firmware Upgrades. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Backup / Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Powering Off and Restarting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Restoring to Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Appendix

Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108

North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111

Fn Key Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Mac Keyboard Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Sun Keyboard Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Factory Default Hotkeys and Settings . . . . . . . . . . . . . . . . . . . . . . . . . .115

Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Multi-View KVMPTM Switch User Manual

viii

About this Manual

This User Manual is provided to help you get the most from your system. It

covers all aspects of installation, configuration, and operation for the following

models of the Multi-View KVMPTM Switch:

An overview of the information found in the manual is provided below.

Chapter 1, Introduction, introduces you to the Multi-View KVMPTM

Switch. Its purpose, features and benefits are presented, and its front and back

panel components are described.

Chapter 2, Hardware Setup, describes how to set up your installation.

Diagrams showing the necessary steps are provided.

Chapter 3, Basic Operation, explains the fundamental concepts involved

in operating the Multi-View KVMPTM Switch.

Chapter 4, Keyboard Port Operation, details all of the concepts and

procedures involved in the hotkey operation of your Multi-View KVMPTM

Switch.

Chapter 5, OSD Operation, provides a complete description of the

Multi-View KVMPTM Switch’s On-Screen Display (OSD), and how to work

with it.

Chapter 6, RS-232 Commands, provides details on the functions and

RS-232 commands that you can use to control the Multi-View KVMPTM Switch

using a serial controller.

Chapter 7, Maintenance, provides step-by-step information on firmware

upgrades, restoring the device default, and how to safely restart your Multi-

View KVMPTM Switch.

An Appendix, provides specifications and other technical information

regarding the Multi-View KVMPTM Switch.

Model Product Name

CM1164A 4-Port USB DVI-D Multi-View KVMPTM Switch

CM1284 4-Port USB HDMI Multi-View KVMPTM Switch

Multi-View KVMPTM Switch User Manual

Conventions

This manual uses the following conventions:

Product Information

For information about all ATEN products and how they can help you connect

without limits, visit ATEN on the Web or contact an ATEN Authorized

Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:

Monospaced Indicates text that you should key in.

[ ] Indicates keys you should press. For example, [Enter] means to

press the Enter key. If keys need to be chorded, they appear

together in the same bracket with a plus sign between them:

[Ctrl+Alt].

1. Numbered lists represent procedures with sequential steps.

♦Bullet lists provide information, but do not involve sequential steps.

→Indicates selecting the option (on a menu or dialog box, for

example), that comes next. For example, Start → Run means to

open the Start menu, and then select Run.

Indicates critical information.

International http://www.aten.com

North America http://www.aten-usa.com

Multi-View KVMPTM Switch User Manual

Chapter 1

Introduction

Overview

The Multi-View KVMPTM Switch charts a revolutionary new direction in KVM

switch functionality by combining a 4-port DVI-D (CM1164A) / 4-port HDMI

(CM1284) with a 2-port USB hub, and providing different display modes,

including Quad View mode, Picture in Picture mode (Dual, Triple, or Quad),

Picture by Picture mode (Dual, Triple, or Quad), Picture on Picture mode, and

Full Screen mode. Control and switch between computers/video sources is

versatile using the front-panel pushbuttons, IR remote control, On-Screen

Display (OSD), RS-232 commands, or through hotkey combinations entered

from the console keyboard.

The Multi-View KVMPTM Switch allows users to access 4 computers/devices

from a single console, consisting of a USB keyboard, USB mouse, and DVI-D

(CM1164A) or HDMI (CM1284) monitor. With the CM1284, you can connect

up to two monitors – one acts as the main control and supports all the display

modes, and the other acts as a secondary display that only shows a channel

selected from the main monitor in full-screen mode. Video switching for the

second monitor is easy with Boundless Switching which allows you to switch

channels simply by moving the console mouse to the desired channel on the

main display.

As a USB hub, the Multi-View KVMPTM Switch permits each computer to

access connected peripherals on a one-computer-at-a-time basis. The Multi-

View KVMPTM Switch’s independent switching feature allows the KVM focus

to be on one computer while the USB peripheral focus is on another. There is

no need to purchase a separate USB hub, as well as separate stand-alone

peripheral sharers.

The Multi-View KVMPTM Switch further improves on previous designs with

DVI-D (CM1164A) or HDMI (CM1284) connectors, and the transfer of

keyboard and mouse data to the computers via a fast, reliable USB connection.

As with the USB peripherals, the audio focus can be independent of the KVM

focus.

Multi-View KVMPTM Switch User Manual

A Daisy Chain Control (DCC) port allows the user to connect and control up

to four Multi-View KVMPTM Switches via a single set of keyboard and mouse.

This enables the use of only one keyboard/mouse over several computers by

switching the console keyboard and mouse focus to the monitor of each

secondary station. This is convenient for growing networks that need to

monitor and manage more computers – daisy chain up to four units and switch

between up to 16 computers/video sources. You can also choose to have all

sources displayed on one monitor by cascading, where CM1164A/CM1284

units are connected to one another via its KVM Ports. In a cascade setup, you

can control and monitor up to 16 computers (4 additional Multi-View KVMPTM

Switches) using a single console.

Setup is fast and easy; simply plug cables into their appropriate ports. There is

no software to configure, no installation routines, and no incompatibility

problems. Since the Multi-View KVMPTM Switch intercepts keyboard input

directly, it works on Microsoft Windows, Linux, Sun and Mac platforms.

The Multi-View KVMPTM Switch improves operational efficiency for a wide

range of practical applications, including control rooms, monitoring systems,

and traffic control centers, as well as process control centers, server rooms,

medical industries, broadcasting, production and automation, aircraft and

vehicles. In combination with projectors, it is also used in presentations and

conference rooms. Allowing you to switch seamlessly between four PCs, and

share USB peripherals and audio (stereo audio for CM1164A; high-definition

audio for CM1284), the Multi-View KVMPTM Switch is ideal for multimedia

applications, and offers the ultimate in space-saving, streamlined KVM

technology.

Chapter 1. Introduction

Features

Multi-view modes allow users to view and control up to four video

channels on one screen with display modes including Quad View, Picture

in Picture (PiP), Picture by Picture (PbP), and Picture on Picture (PoP)

The CM1284 supports dual video outputs on the console side. The primary

monitor provides multi-view modes.

Easy resizing and/or repositioning of PiP or PbP to suit users’ viewing

needs

System configuration (display mode and KVM port selection) via the front

panel, OSD, IR Remote control, and RS-232 commands

Superior video quality – Up to 4K (4096 x 2160 @ 30 Hz) (CM1284 only)

Drop-down menu – edit display windows and other functions with the

console mouse and on-screen control panel

KVM port selection via the front-panel pushbuttons, hotkeys, mouse, and

RS-232 serial commands1

Boundless Switching – Simply moves the mouse cursor across windows to

switch to other video sources

Video DynaSync™ – exclusive ATEN technology that eliminates boot-up

display problems and optimizes the resolution when switching among

different sources

EDID Expert™ – Selects optimum EDID settings for smooth power-up,

high-quality display and use of the best video resolution across different

screens

DCC (Daisy Chain Control) – Controls up to 3 additional Multi-View

KVMPTM Switches from a single console

Cascade up to 2 levels – Controls up to 16 computers (with up to 4 x 4

multi-view mode)

HDCP 1.4 compliant

Console keyboard emulation / bypass feature that support most

multimedia keyboards

Console mouse port emulation / bypass feature that supports most mouse

drivers and multifunction mice

Independent switching for USB peripheral port, stereo audio (CM1164A),

high-definition audio (CM1284) and KVM switch focus

Power on detection

Multi-View KVMPTM Switch User Manual

Auto Scan feature

Firmware upgradeable via computer’s USB port

Full base response that provides a rich experience for 2.0 channel audio

Multilingual keyboard mapping – supports English, French, Japanese, and

German keyboards

Hot-pluggable

Supports keyboard combinations via emulation (for Sun / Mac)2

Note:

1. Mouse port switching is only workable under the mouse emulation mode

and applicable to 3-key USB wheel mouses only.

2. PC keyboard combinations emulate Mac keyboard. Mac keyboard only

work with their computers.

Chapter 1. Introduction

Requirements

Refer to the table below to prepare the required devices, equipment, and cables

to set up a CM1164A/CM1284 system.

CM1164A CM1284

Console 1 x DVI-D Single Link display

capable of the highest possible

resolution

1 x USB mouse

1 x USB keyboard

(Optional) Microphone and

speakers

1 x HDMI cable

1 x USB mouse

1 x USB keyboard

(Optional) Microphone and

speakers

Computers Each computer1 must be equipped

with the following:

1 x DVI port2

1 x USB Type A port

(Optional) Audio ports

Each computer1 must be equipped

with the following:

1 x HDMI port2

1 x USB Type A port

(Optional) Audio ports

Cables 1 x KVM cable (Single Link DVI-

D, 2.0 channel audio, USB 2.0)

1 x IEC320 Power Cord

1 x Cat 5 cable with an RJ-45

connector for Daisy Chain

Control

1 x IR Extension cable (sold

separately)

1 x KVM cable (HDMI, 2.0

channel audio, USB 2.0)

1 x IEC320 Power Cord

1 x Cat 5 cable with an RJ-45

connector for Daisy Chain

Control

1 x IR Extension cable (sold

separately)

Note:

1. Make sure the computers’ operating systems are supported. For information, see

Operating Systems, page 6.

2. The quality of the display is affected by the quality of the computer’s graphics card.

ATEN recommends using a high quality product.

Multi-View KVMPTM Switch User Manual

Operating Systems

Supported operating systems are shown in the table below:

Optional Equipment

An IR extension cable is available for the Multi-View KVMPTM Switch but is

sold separately. To purchase the IR extension cable, contact your ATEN dealer

and refer to the item’s part number, 2XRT-0003G.

OS Version

Windows 7, 8.1, 10

Linux RedHat CentOS 7, Ubuntu 16.04

SuSE OpenSuSE 13.2

UNIX Sun 10

Novell Netware X

Mac 10.12

Chapter 1. Introduction

Components

CM1164A / CM1284 Front View

No. Component Description

1 KVM Status Panel This panel contains LED icons that light to indicate mode

and port status. The Mode and KVM Port Selection

Pushbuttons each have three corresponding LED icons

that represent audio, KVM, and USB Link status. See

Display Modes, page 35, for full details.

2 KVM Port

Selection

Pushbuttons

Press the KVM Port Selection Pushbuttons to manually

switch ports. See Display Modes, page 35, for full

details.

In a cascade setup, press a KVM Port Selection

Pushbutton to switch the console display to the

corresponding secondary KVMPTM Switch.

Press and hold KVM Port Selection Pushbuttons 1 and

2 simultaneously for 2 seconds to start Auto Scan Mode.

See Auto Scanning, page 52, for full details.

Press and hold KVM Port Selection Pushbuttons 3 and

4 simultaneously for 2 seconds to detect the console

keyboard and mouse again.

3 Mode Selection

Pushbutton

This pushbutton allows you to cycle through the three

modes of focus – KVM, stereo audio, and USB Link.

4 OSD (Esc) button Press this to invoke the on-screen display (OSD) Menu.

When the OSD Menu is enabled, press the OSD button to

go back to the previous menu/submenu.

5 Select button Press this to select an option in the OSD Menu.

2 2

5 6 7 8 9

Multi-View KVMPTM Switch User Manual

6 Direction /

Function buttons

Use these buttons to:

Switch between different preset configurations (Fn1 to

Fn4). For details about Function modes, see Preset

Configuration, page 45.

Cycle through the OSD Menu/selection. See IR

Remote Control, page 11 for details.

7 Console Audio

Ports

Your speakers and microphone plug in here.

Note: When both the front-panel and rear-panel audio

ports are used, the front panel takes priority.

8 USB 2.0

Peripheral Port

USB 2.0 peripherals (printers, scanners, etc.) plug into this

port.

9 IR Receiver This receives signals from the IR remote control.

No. Component Description

Chapter 1. Introduction

CM1164A Rear View

No. Component Description

1 Daisy Chain Control

In / Out ports

(DCC port)

Use these ports to connect to another CM1164A’s

DCC port to pass keyboard and mouse signals.

You can daisy chain up to four CM1164A units.

If the CM1164A is set up as a single station, you

can control the CM1164A by sending serial

commands through the DCC In port. For details,

see Chapter 6, RS-232 Operation.

2 Console Ports The cables from your USB keyboard, USB mouse, DVI

console display, a USB peripheral, microphone and

speakers plug into this section.

Note: When both the front-panel and rear-panel audio

ports are used, the front panel takes priority.

3 KVM Ports The cables that link the CM1164A to your DVI-D

Single Link computers plug in here. Each group of

the DVI KVM ports is comprised of a microphone

jack, speaker jack, USB Type B port, and a DVI

Single Link connector.

You can initiate firmware upgrades from the

computer connected to these ports.

4 Power Socket / Power

Switch

Plug in the power cord to the power socket and use

the switch to power on the CM1164A.

5 Grounding Terminal The grounding wire (used to ground the unit) attaches

here.

6IR Receiver

(Extension)

This receives signals from the IR remote control

through an IR extension, which can be purchased

separately (see Optional Equipment, page 6).

Multi-View KVMPTM Switch User Manual

CM1284 Rear View

No. Component Description

1 Daisy Chain Control

In / Out ports

(DCC port)

Use these ports to connect to another CM1284’s

DCC port to pass keyboard and mouse signals.

You can daisy chain up to four CM1284 units.

If the CM1284 is set up as a single station, you

can control the CM1284 by sending serial

commands through the DCC In port. For details,

see Chapter 6, RS-232 Operation.

2 Console Ports The cables from your USB keyboard, USB mouse,

HDMI console displays, a USB peripheral, microphone

and speakers plug into this section.

Note:

1. HDMI Port 1 supports multi-view modes; HDMI

Port 2 supports full-screen display only.

2. When both the front-panel and rear-panel audio

ports are used, the front panel takes priority.

3 KVM Ports The cables that link the CM1284 to your computers

plug in here. Each KVM port is comprised of a

microphone jack, speaker jack, USB Type B, and an

HDMI connector.You can initiate a firmware upgrade

from the computer connected to these ports.

4 Power Socket and

Power Switch

Plug in the power cord to the power socket and use

the switch to power on the CM1284.

5 Grounding Terminal The grounding wire (used to ground the unit) attaches

here.

6 IR Receiver

(Extension)

This receives signals from the IR remote control

through an IR extension, which can be purchased

separately (see Optional Equipment, page 6).

5 6 2

Chapter 1. Introduction

IR Remote Control

No. Component Description

1 OSD button Press this button to turn on or turn off the OSD Menu.

When the OSD Menu is enabled, press the OSD button to

go back to the previous menu/submenu.

2 Fn1 / Fn2 / Fn3 /

Fn4 Buttons and

Select Button

Use these buttons to switch between Function modes (Fn1

to Fn4), and to cycle through the OSD Menu/selection.

See Preset Configuration, page 45 for details on how to

store function mode settings, which you can invoke for later

use.

The Fn1~Fn4 buttons are positioned to correspond to the

up / down / left / right direction.

When cycling through the menu options, press the Select

button to go the submenu.

If you want to change or adjust a selection/value, press

the Select button then the Fn1 (up) / Fn2 (left) / Fn3

(down) / Fn4 (right) buttons to go through all the

selections/values. Press the Select button again to

confirm a selection.

3 Display Mode

buttons

Select the Display Mode you want to view. See Display

Modes, page 35.

Multi-View KVMPTM Switch User Manual

4 KVM Port

Selection Buttons

1~4

Press these buttons to switch ports (1~4).

In a cascade setup, press these buttons to switch the

console display to the corresponding secondary

KVMPTM Switch.

5 Station Selection

Buttons

If the Multi-View KVMPTM Switch is daisy chained to one or

several units (up to 4), press the button corresponding to

the KVMPTM Switch that you want to configure or operate.

No. Component Description

Chapter 2

Hardware Setup

Rack Mounting

For convenience and flexibility, the Multi-View KVMPTM Switch can be

mounted on system racks. To rack mount a unit, do the following:

1. Remove the screws attached to the unit as shown in the diagram below:

Note: You can remove the screws on the front side panels or the back side

panels. The succeeding diagrams show the rack mounting steps for the

back panel.

1. Important safety information regarding the placement of this

device is provided on page 105. Please review it before

proceeding.

2. Make sure that the power to all devices connected to the

installation is turned off. You must unplug the power cords of

any computers that have the Keyboard Power On function.

Front

Back

Multi-View KVMPTM Switch User Manual

2. Using the screws provided in the Mounting Kit (not included with this

package), screw the mounting bracket into the side of the unit as show in

the diagram below:

3. Screw the bracket into any convenient location on the rack.

Note: These screws are not provided in the Mounting Kit. We recommend that

you use M5 x 12 Phillips Type I cross, recessed type screws.

Phillips hex headPhillips hex head

M3x6M3x6

Chapter 2. Hardware Setup

Grounding

To prevent damage to your installation it is important that all devices are

properly grounded.

Note: The grounding wire is not included in the package. Please contact your

dealer for the appropriate cable.

1. Use a grounding wire to ground the Multi-View KVMPTM Switch by

connecting one end of the wire to the grounding terminal, and the other

end of the wire to a suitable grounded object.

2. Make sure that the computer(s)/device(s) that the Multi-View KVMPTM

Switch connects to are properly grounded.

Multi-View KVMPTM Switch User Manual

Installation

CM1164A

You can install the CM1164A as a single station, daisy chain up to 4 CM1164A

units, or cascade up to 4 additional CM1164A units to a primary CM1164A.

Single Station Installation

To set up a single CM1164A unit, refer to the installation diagram on page 17

(the numbers in the diagrams correspond to the steps below), and do the

following:

1. Plug your USB keyboard and USB mouse into the USB Console Ports

located on the unit’s rear panel.

2. Plug your DVI display into the Console DVI Single Link Port located on

the unit’s rear panel.

3. (Optional) To use separate microphone and speakers, plug them into the

analog audio ports on the unit’s front panel or the ones on the rear panel.

When both the front-panel and rear-panel audio ports are used, the front

panel takes priority.

4. Using the USB DVI KVM cable, plug the DVI-D Single Link cable

connector and the accompanying USB and audio connectors to their

corresponding ports on the rear of the KVM switch.

5. At the other end of the cable, plug the DVI and USB cables into their

respective ports on the source computer.

6. Plug your USB peripherals into the Type A ports (one easy-access port is

located on the front for portable devices; the second is located on the rear).

7. Plug the power cord into the CM1164A power socket, and then plug the

other end of the power cord into an AC power source.

8. Power on the KVM switch, the display, and the computers/devices.

Note: The recommended power-on sequence is Port 1–Port 2–Port 3–Port

Chapter 2. Hardware Setup

Single Station Installation Diagram

DVI

Multi-View KVMPTM Switch User Manual

Daisy Chaining

To display even more computers/video source devices, up to 3 additional

CM1164A units can be daisy chained from the original CM1164A. As many as

16 computers/video source devices can be controlled from a single console in

a complete daisy chain installation. Each CM1164A in a daisy chain requires

its own monitor as the video signals cannot be passed through to other units on

a daisy chain.

To set up a daisy chain installation, make sure that the power to all devices has

been turned off, and do the following:

1. Use an RJ-45 cable to connect the DCC Out port of the primary CM1164A

to the DCC In port of the secondary CM1164A unit(s) (first station out to

second station in, second station out to third station in, etc.).

2. Plug a DVI display into the Console DVI Port located on each unit’s rear

panel.

3. Cable up the computer and the switch according to the information

provided under Single Station Installation, page 16.

4. Repeat the above for any other switches you want to add to the chain (up

to three).

5. Power up the installation: plug in the power cord for the first station, then

power on each station on the installation in turn (second station, then third

station, etc.). After all the stations are up, power on the computers/video

source devices.

6. Make sure the Expansion setting is set to Daisy Chain in the OSD Menu

(Advanced > Expansion).

7. To switch to a computer in a daisy chain, select from the Control Station

setting in the OSD Menu (Advanced > Control Station). When switching

to a computer, only the keyboard and mouse signals are connected.

Note: The second, third, and forth units in a daisy chain will not be able to

use the IR remote for control. Only the first (primary) CM1164A

can use the IR remote for control.

Chapter 2. Hardware Setup

Daisy Chain Installation Diagram

Primary unit

DVI

Secondary unit

Multi-View KVMPTM Switch User Manual

Cascading

To centrally control up to 4 CM1164A units (16 computers/video sources),

cascade 4 additional CM1164A units to another CM1164A. As many as 16

computers/video source devices can be controlled from a single CM1164A

console in a complete cascade installation.

To set up a cascade installation, make sure that the power to all devices has

been turned off, and then do the following:

1. Connect the console ports of a secondary CM1164A to any of the DVI

KVM Ports on the primary CM1164A using the provided KVM cables.

2. To cascade another CM1164A, repeat step 1.

3. Connect the secondary CM1164A units with computers/video sources. For

detailed steps, see Single Station Installation, page 16.

4. Connect the primary CM1164A with a USB keyboard and a USB mouse.

5. Power up the installed CM1164A units. After all the stations are up, power

on the connected computers/video source devices.

6. Change the installation setting from Daisy Chain to Cascade in the OSD

Menu (Advanced > Expansion).

7. Each secondary CM1164A unit is recognized as an input source (port 1 ~

4) to the primary CM1164A. To only display the sources of a particular

secondary CM1164A, use any of the following methods:

Press the corresponding front-panel port pushbutton

Press the corresponding port button on the remote control

Chapter 2. Hardware Setup

Cascade Installation Diagram

CM1164A Primary Unit

(4X4 multi-view)

USB

Audio

Cat 5e Cable

Video / Keyboard / Mouse

Secondary Unit Secondary Unit Secondary Unit Secondary Unit

Multi-View KVMPTM Switch User Manual

CM1284

You can install the CM1284 as a single station, daisy chain up to 4 CM1284

units, or cascade up to 4 additional CM1284 units to a primary CM1284.

Single Station Installation

To set up a single CM1284 unit, refer to the installation diagram on page 23

(the numbers in the diagrams correspond to the steps below), and do the

following:

1. Ground the CM1284 by connecting one end of a grounding wire to the

grounding terminal, and the other end of the wire to a suitable grounded

object.

2. Plug your USB keyboard and USB mouse into the USB Console Ports

located on the unit’s rear panel.

3. Plug your main HDMI display to the Console HDMI Port 1 located on the

unit’s rear panel, and the second display to the Console HDMI Port 1.

Note: The main display here refers to the display that you use to operate

and configure the Multi-View KVMPTM Switch and display multi-

view modes; the second display is limited to displaying a selected

source in full screen only.

4. (Optional) To use separate microphone and speakers, plug them into the

analog audio ports on the unit’s front panel or the ones on the rear panel.

When both the front-panel and rear-panel audio ports are used, the front

panel takes priority.

5. Using the USB HDMI KVM cables, plug the HDMI connectors and the

accompanying USB and audio connectors to their corresponding ports on

the rear of the KVM switch.

6. At the other end of the USB HDMI KVM cables, plug the HDMI and USB

connectors into their respective ports on the source computer.

7. Plug your USB peripherals into the Type A ports (one easy-access port is

located on the front for portable devices; the second is located on the rear).

8. Plug the power cord into the CM1284’s power socket, and then plug the

other end of the power cord into an AC power source.

9. Power on the KVM switch, the displays, and the computers/devices.

Chapter 2. Hardware Setup

Note: The recommended power-on sequence is Port 1–Port 2–Port 3–Port

Single Station Installation Diagram

HDMI Cable

QD2QD3QD4QD5

Multi-View KVMPTM Switch User Manual

Daisy Chaining

To display even more computers/video source devices, up to 3 additional

CM1284 units can be daisy chained from the original CM1284. As many as 16

computers/video source devices can be controlled from a single console in a

complete daisy chain installation. Each CM1284 in a daisy chain requires its

own monitor as the video signals cannot be passed through to other units on a

daisy chain.

To set up a daisy chain installation, make sure that the power to all devices has

been turned off, and do the following:

1. Use an RJ-45 cable to connect the DCC Out port of the primary CM1284

to the DCC In port of the secondary CM1284 unit(s) (first station out to

second station in, second station out to third station in, etc.).

2. Plug your main HDMI display to the Console HDMI Port 1 located on the

unit’s rear panel, and the second display to the Console HDMI Port 1.

Note: The main display here refers to the display that you use to operate

and configure the Multi-View KVMPTM Switch and display multi-

view modes; the second display is limited to displaying a selected

source in full screen only.

3. Cable up the computer and the switch according to the information

provided under Single Station Installation, page 22.

4. Repeat the above for any other switches you want to add to the chain (up

to three).

5. Power up the installation: plug in the power cord for the first station, then

power on each station on the installation in turn (second station, then third

station, etc.). After all the stations are up, power on the computers/video

source devices.

6. Make sure the Expansion setting is set to Daisy Chain in the OSD Menu

(Advanced > Expansion).

7. To switch to a computer in a daisy chain, select from the Control Station

setting in the OSD Menu (Advanced > Control Station). When switching

to a computer, only the keyboard and mouse signals are connected.

Note: The second, third, and forth units in a daisy chain will not be able to

use the IR remote for control. Only the first (primary) CM1284 can

use the IR remote for control.

Chapter 2. Hardware Setup

Daisy Chain Installation Diagram

HDMI

Audio

USB

Daisy Chain

CM1284 (Rear)

CM1284 (Front)

SunLinuxMacWindows

Multi-View KVMPTM Switch User Manual

Cascading

To centrally control up to 4 CM1284/CM1164A units (16 computers/video

sources) from a CM1284 unit, cascade 4 additional CM1284/CM1164A units

to the primary CM1284. As many as 16 computers/video source devices can be

controlled from a single CM1284 console in a complete cascade installation.

To set up a cascade installation, make sure that the power to all devices has

been turned off, and then do the following:

1. Connect the console ports of a secondary CM1284/CM1164A to any set of

the KVM Ports on the primary CM1284 using the provided KVM cables.

Note: Make sure to connect the Console HDMI Port 1 of the secondary

CM1284 instead of its Port 2 to the primary CM1284 to be able to

display multi-view modes.

2. To cascade another CM1284, repeat step 1.

3. Connect the secondary CM1284/CM1164A units with computers/video

sources. For detailed steps, see Single Station Installation, page 22.

4. Connect the primary CM1284 with a USB keyboard and a USB mouse.

5. Power up the installed CM1284/CM1164A units. After all the stations are

up, power on the connected computers/video source devices.

6. Change the installation setting from Daisy Chain to Cascade in the OSD

Menu (Advanced > Expansion).

7. Each secondary CM1284/CM1164A unit is recognized as an input source

(port 1 ~ 4) to the primary CM1284. To only display the sources of a

particular secondary CM1284/CM1164A, use any of the following

methods:

Press the corresponding front-panel port pushbutton

Press the corresponding port button on the remote control

Chapter 2. Hardware Setup

Cascade Installation Diagram

CM1284 (Rear)

(4X4 multi-view)

USB

Audio

Video / Keyboard / Mouse

13 951

Multi-View KVMPTM Switch User Manual

This Page Intentionally Left Blank

Chapter 3

Basic Operation

Overview

This chapter explains the basic components used to switch and display

computers connected to the Multi-View KVMPTM Switch.

Identifying the Source Device

You can identify each source connected to the Multi-View KVMPTM Switch by

the port ID number and the device name at the top-left corner in the screen. In

the following example, the port ID number for this computer is 1, and its device

name is PC 1.

Port ID number: This number is assigned according to the port that the

computer is connected to on the rear of the KVM Switch. For example, a

computer connected to port 1 is assigned port ID 1.

Note: In a cascade setup, a port ID number of “1-3” indicates that the video

source comes from the third port of the secondary Multi-View

KVMPTM Switch connected to port 1 of the primary Multi-View

KVMPTM Switch.

Device name: By default, the computer connected to port 1 is named PC 1,

the computer connected to port 2 is named PC 2, and so forth. To change

the device name, go to System Settings > Port Configuration.

Multi-View KVMPTM Switch User Manual

Switching

The Multi-View KVMPTM Switch supports group switching and independent

switching:

Group switching: switches to the KVM (keyboard, video, mouse), audio,

and USB sources of one computer.

Independent switching: switches to KVM (keyboard, video, mouse),

audio, and USB sources independently, on different computers. This

allows you to work on one computer (KVM), access the audio on another

(Audio), and connect to peripheral devices on a third (USB).

Note: In a CM1284 system, Display 2 shows a video that is shown on

Display 1, or of the focused video on Display 1 when Display 1 is in

a multi-view mode. To have Display 2 show video of a particular

computer, configure the Display B Status setting in the OSD.

Manual Switching

To manually switch sources, use the Port Selection and Mode pushbuttons

located on the front panel. The selected sources are indicated with LEDs on the

front panel. For more information about LED indicators, see LED Display,

page 31.

To switch KVM, Audio, and USB access to a computer, press the KVM

Port Selection pushbutton that corresponds to the computer you want to

access.

To switch KVM access to a computer, press Mode 2 times, and then press

the KVM Port Selection pushbutton that corresponds to the computer.

To switch Audio access to a computer, press Mode 3 times, and then press

the KVM Port Selection pushbutton that corresponds to the computer.

1234

MODE

LED

Port Selection

Chapter 3. Basic Operation

To switch USB access to a computer, press Mode 4 times, and then press

the KVM Port Selection pushbutton that corresponds to the computer.

Press KVM Port Selection pushbuttons 1 and 2 for 2 seconds to start

Auto Scan Mode. To stop auto scan, press and release either port selection

pushbutton.

LED Display

The front panel has three LEDs that represent the KVM, Audio and USB

source. The LEDs light green or orange depending on which source is being

accessed on what computer, as explained in the table.

LED Indication

Icon KVM

Lights BRIGHT ORANGE to indicate KVM is selected.

Flashes ORANGE to indicate that the computer is being

accessed in Auto Scan Mode.

All flash ORANGE to indicate the firmware upgrade has

been invoked.

The corresponding port LED of the USB keyboard/

mouse flashes when Keyboard Bypass is enabled.

Lights a faint ORANGE to indicate that a computer is

powered on.

Audio Lights BRIGHT GREEN to indicate Audio is selected.

Flashes GREEN to indicate that Audio is selected on a

computer in a Daisy Chain setup.

USB Link Lights BRIGHT GREEN to indicate USB is selected.

Flashes GREEN to indicate that USB Link is selected on

a computer in a Daisy Chain setup.

Multi-View KVMPTM Switch User Manual

Hotkey Switching

You can switch to a computer using hotkeys from the keyboard.

To switch to computer 1, do the following:

1. Press and hold down [Num Lock].

2. Press and release [-].

3. Release [Num Lock].

4. Press [1].

5. Press [Enter].

Repeat the steps using Port ID (1, 2, 3, 4) in step 4 to switch to the computer

connected to that port. For more hotkeys, see Hotkey Operation, page 47.

Remote Switching

You can switch to a computer with the remote control. Point the remote at the

Multi-View KVMPTM Switch and press the Port Selection button of the

computer you want to access.

Chapter 3. Basic Operation

OSD Switching

You can switch to a computer by accessing the Quick Access Toolbar with the

console mouse.

To switch computers with the OSD, do the following:

1. Move the cursor to the top of the OSD to display the Quick Access Bar.

Multi-View KVMPTM Switch User Manual

2. From the Quick Access Toolbar, click to activate the editor mode. This

screen appears.

3. Click the port number at the top-left corner to open drop-down list, and

then select a computer: 1, 2, 3, or 4. The display is immediately switched

to the selected computer.

4. When you finish configuring, click to end the editor mode.

Chapter 3. Basic Operation

Display Modes

You can view multiple computers connected to the Multi-View KVMPTM

Switch on the same screen, in different layout by setting the display mode. This

section introduces you to different display modes, and ways of switching to

them.

Note: In a CM1284 system, Display 2 supports full-screen mode only.

Full Screen

A full-screen view displays one computer in full extension.

Method Action Description

Front Panel Press a KVM Port Selection

Pushbutton.

IR Remote

Control

Press a KVM Port Selection

Pushbutton.

Multi-View KVMPTM Switch User Manual

Mouse

Wheel

In any PiP mode, move the cursor to the

display you wish to extend, and double-

click the mouse wheel.

Note: This function is disabled by default.

To enable this function, enable the

Advanced > Mouse Wheel Switching

function from the OSD Menu.

N/A

Quick Access

Toolbar

Move mouse to top center of the OSD and

select from the Quick Access Toolbar.

Note: Hardware Cursor Mode must be

enabled, see The OSD Menu, page 51.

Hotkey Enter the illustrated hotkeys. See Hotkey

Setting Mode, page 40 for hotkey

instructions.

OSD Menu In the OSD, click from the Quick

Access Toolbar, go to Display >

Multiview Mode, and then select Single.

Method Action Description

Chapter 3. Basic Operation

Quad View

A quad view displays four computers on the monitor in equal sized windows.

Method Action Description

Front Panel Press Select to cycle through display

modes.

IR Remote

Control

Press the Quad button.

Quick Access

Toolbar

Move mouse to top center of the OSD and

select from the Quick Access Toolbar.

Note: Hardware Cursor Mode must be

enabled, see The OSD Menu, page 51.

Hotkey Enter the illustrated hotkeys. See Hotkey

Setting Mode, page 40 for hotkey

instructions.

OSD Menu In the OSD, click from the Quick

Access Toolbar, go to Display >

Multiview Mode, and then select Quad.

Multi-View KVMPTM Switch User Manual

Picture in Picture - Dual

A dual PiP view shows 2 computers on the monitor with one as the main

display, and the other overlapping the main display in an inset window.

Method Action Description

Front Panel Press Select to cycle through display

modes.

IR Remote

Control

Press the PiP2 button.

Quick Access

Toolbar

Move mouse to top center of The OSD

Menu, page 51.

Note: Hardware Cursor Mode must be

enabled, see The OSD Menu, page 51.

Hotkey Enter the illustrated hotkeys.

See Hotkey Setting Mode, page 40 for

hotkey instructions.

OSD Menu In the OSD, click from the Quick

Access Toolbar, go to Display >

Multiview Mode, and then select PiP2.

Chapter 3. Basic Operation

Picture in Picture - Triple

A triple PiP view has 3 computers on the monitor with one computer as the

main display and the other two overlapping the main display in inset windows.

Method Action Description

Front Panel Press Select to cycle through display

modes.

Remote

Control

Press the PiP3 button

Quick Access

Toolbar

Move mouse to top center of the OSD

and select from the Quick Access

Toolbar.

Note: Hardware Cursor Mode must be

enabled, see The OSD Menu, page 51.

Hotkey Enter the illustrated hotkeys. See Hotkey

Setting Mode, page 40 for hotkey

instructions.

OSD Menu In the OSD, click from the Quick

Access Toolbar, go to Display >

Multiview Mode, and then select PiP3.

Multi-View KVMPTM Switch User Manual

Picture in Picture - Quad

A quad PiP view has 4 computers on the monitor with one computer as the

main display and the other three overlapping the main display in inset

windows.

Method Action Description

Front Panel Press Select to cycle through display

modes.

Remote

Control

Press the Pi4 button.

Quick

Access

Toolbar

Move mouse to top center of the OSD

and select from the Quick Access

Toolbar.

Note: Hardware Cursor Mode must be

enabled, see The OSD Menu, page 51.

Hotkey See Hotkey Setting Mode, page 40 for

hotkey instructions.

OSD Menu In the OSD, click from the Quick

Access Toolbar, go to Display >

Multiview Mode, and then select PiP4.

Chapter 3. Basic Operation

Picture on Picture

A picture-on-picture (PoP) view shows 4 computers in separate windows on

the monitor. In editor mode, you can use the console mouse to resize and

re-position each window on the screen.

Hint: To reverse the order of the overlaps, click in the Quick Access Bar

to enable the Editor mode, and click or to adjust.

Method Action Description

Front Panel Press Select to cycle through

display modes.

Quick Access

Toolbar

Move mouse to top center of

the OSD and select from the

Quick Access Toolbar.

Note: Hardware Cursor Mode

must be enabled, see The

OSD Menu, page 51.

Hotkey Enter the illustrated hotkeys.

See Hotkey Setting Mode,

page 40 for hotkey

instructions.

OSD Menu In the OSD, click from the

Quick Access Toolbar, go to

Display > Multiview Mode,

and then select PoP.

Multi-View KVMPTM Switch User Manual

Picture by Picture - Dual

The picture-by-picture (dual) view displays 2 computers side by side on the

monitor.

Method Action Description

Front Panel Press Select to cycle through

display modes.

Quick Access

Toolbar

Move mouse to top center of the

OSD and select from the Quick

Access Toolbar.

Note: Hardware Cursor Mode

must be enabled, see The OSD

Menu, page 51.

Hotkey Enter the illustrated hotkeys.

See Hotkey Setting Mode,

page 40 for hotkey instructions.

OSD Menu In the OSD, click from the

Quick Access Toolbar, go to

Display > Multiview Mode, and

then select PbP2.

Chapter 3. Basic Operation

Picture by Picture - Triple

The picture-by-picture (triple) view displays 3 computers side by side on the

monitor.

Method Action Description

Front Panel Press Select to cycle through

display modes.

Quick Access

Toolbar

Move mouse to top center of the

OSD and select from the Quick

Access Toolbar.

Note: Hardware Cursor Mode must

be enabled, see The OSD Menu,

page 51.

Hotkey Enter the illustrated hotkeys.

See Hotkey Setting Mode, page 40

for hotkey instructions.

OSD Menu In the OSD, click from the

Quick Access Toolbar, go to

Display > Multiview Mode, and

then select PbP3.

Multi-View KVMPTM Switch User Manual

Picture by Picture - Quad

The picture-by-picture (quad) view displays 4 computers side by side on the

monitor.

Method Action Description

Front Panel Press Select to cycle through

display modes.

Quick Access

Toolbar

Move mouse to top center of the

OSD and select from the Quick

Access Toolbar.

Note: Hardware Cursor Mode must

be enabled, see The OSD Menu,

page 51.

Hotkey Enter the illustrated hotkeys.

See Hotkey Setting Mode, page 40

for hotkey instructions.

OSD Menu In the OSD, click from the

Quick Access Toolbar, go to

Display > Multiview Mode, and

then select PbP4.

Chapter 3. Basic Operation

Preset Configuration

You can save up to 4 sets of configuration, including the display mode, source

assignment, division sizes, division locations, and KVM/Audio/USB focus

status to easily toggle between different display configurations.

To save a configuration, follow the steps below.

1. Configure the display settings as required.

2. Move the console mouse to the top of the screen. The Quick Access

Toolbar appears.

3. Click and select a preset (Fn) to save the current configuration.

Multi-View KVMPTM Switch User Manual

To apply a preset configuration, use any of the following methods.

Method Action Description

Front Panel Pushbutton Press the Fn1, Fn2, Fn3,

or Fn4 pushbutton.

Remote Control Press the Fn1, Fn2, Fn3,

or Fn4 button.

Quick Access Toolbar

(Hardware Cursor Mode

must be enabled, see

The OSD Menu,

page 51)

Move mouse to top center

of the OSD and then

select from the Quick

Access Toolbar.

Note: Hardware Cursor

Mode must be enabled,

see The OSD Menu,

page 51.

Hotkey Enter the illustrated

hotkeys. See Hotkey

Setting Mode, page 40 for

hotkey instructions.

3-button wheel mouse Use the mouse wheel to

toggle between different

Fn settings.

N/A

Chapter 4

Hotkey Operation

The Multi-View KVMPTM Switch provides easy-to-use hotkeys to control and

configure your KVM installation from the keyboard.

Open the OSD Menu

To activate the OSD using your keyboard, tap the Scroll Lock key twice:

[Scroll Lock] [Scroll Lock]

You can close the OSD menu by pressing [Esc] or Spacebar.

[Esc] returns to the previous page.

Spacebar immediately exits the OSD.

Note: The hotkey to activate the OSD can be changed to the Ctrl key. See The

OSD Menu, page 57 for details.

Multi-View KVMPTM Switch User Manual

The Hotkey Setting Mode

You can operate and configure the Multi-View KVMPTM Switch with hotkeys

when the Hotkey Setting Mode (HSM) is enabled. To use hotkeys, do the

following:

1. Invoke the Hotkey Setting Mode.

a) Press and hold down [Num Lock].

b) Press and release [-].

c) Release [Num Lock]. The HSM is activated. The Caps Lock, and

Scroll Lock LEDs flash in succession to indicate that the HSM is in

effect.

Note:

When the HSM is activated, ordinary keyboard and mouse functions

are suspended – only hotkey keystrokes can be used.

To change the keys for invoking the HSM, see The OSD Menu,

page 57 for details.

2. Type the hotkeys and press [Enter] to execute actions.

For a list of supported actions and corresponding hotkeys, see Hotkeys

List, page 49.

3. To disable the HSM, press [Esc] or [Space Bar].

Chapter 4. Hotkey Operation

Hotkeys List

Hotkey Action

Port

Switching

[Enter] Switches the focus for all the devices, including

KVM, USB hub and audio to the next computer.

(Port 1 to Port 2, Port 2 to Port 3, Port 3 to Port 4,

and Port 4 to Port 1.)

[Port ID] [n] Switches the focus of the specified device to the

computer device that corresponds to the port ID

entered in a single station setup.

[Port ID] sets the computer to which the CM1164A/

CM1284 switches. When [Port ID] is omitted, the

CM1164A/CM1284 switches to the specified

device (N) on the next computer device.

[n] sets the focused device:

N = K or omitted (KVM)

N = U (USB hub)

N = S (Microphone and speakers)

To switch two or all three devices at the same time,

enter the [N] keys. For example, [Port ID] [K] [U]

will switch the KVM and USB hub focus to the

specified port.

[Station ID] [Port

ID] [Device]

Switches the focus of the specified device to the

computer device that corresponds to the station ID

and the port ID entered in a cascaded or daisy-

chained setup.

[Port ID] sets the computer to which the CM1164A/

CM1284 switches. When [Port ID] is omitted, the

CM1164A/CM1284 switches to the specified

device (N) on the next computer device.

[Device] sets the focused device:

[Device] = K or omitted (KVM)

[Device] = U (USB hub)

[Device] = S (Microphone and speakers)

To switch two or all three devices at the same time,

enter the [N] keys. For example, [Station ID] [Port

ID] [K] [U] will switch the KVM and USB hub focus

to the specified port.

[E] Enables or disables Power On Detection with

which the Multi-View KVMPTM Switch switches to

the next powered-on computer when a computer

that has KVM focus is powered off.

Multi-View KVMPTM Switch User Manual

Display

Settings

[A] [n] Starts Auto Scan where the KVM focus cycles

from port to port at the specified interval (n = 5, 10,

15, 30, 60, 90 seconds). The default interval is 5

seconds. See Auto Scanning, page 52 for more

information.

[J] [n] Sets the video content for Monitor 2. This function

is only supported on the CM1284. [n] specifies the

source of the displayed video.

n is omitted (Displays the content of the

focused window on Monitor 1)

n = 1 (Always displays the video from port 1)

n = 2 (Always displays the video from port 2)

n = 3 (Always displays the video from port 3)

n = 4 (Always displays the video from port 4)

[P] [n] Switches to the specified (n) display mode. For

more information on display modes, See Display

Modes, page 35.

n = 0 (PoP)

n = 1 (Quad view)

n = 2 (PiP dual view)

n = 3 (PiP triple view)

n = 4 (PiP quad view)

n = 5 (PbP dual view)

n = 6 (PbP triple view)

n = 7 (PbP quad view)

[V] [n] [n] specifies the port’s EDID to adopt.

sets the KVM Switch to use the EDID of the display

connected to the specified port [n]:

n = 1 (Port 1 mode)

n = 2 (Port 2 mode)

n = 3 (Remix mode)

n = 4 (ATEN Default: 4096 x 2160 @30Hz for

CM1284, 1920 x 1080 @60Hz for CM1164A)

n = 5 (For CM1284 only, ATEN Default 2560 x

1600 @60Hz)

n = 6 (For CM1284 only, ATEN Default 1920 x

1080 @60Hz)

Hotkey Action

Chapter 4. Hotkey Operation

General

Settings

[F1 Sets the operating system to SPC.

[F2] Enables or disables Mac keyboard emulation.

[F3] Enables or disables Sun keyboard emulation.

[F4] Lists the current settings of the Multi-View

KVMPTM Switch. To use this function, open a text

editor or word processor, and place the cursor in

the page window before invoking the HSM and

enter the hotkey.

[F5] Resets USB devices. If any USB devices lose

focus or connectivity, a USB reset may solve the

issue.

[F6] [n] [n] sets the keyboard language:

n = 08 (French)

n = 09 (German)

n = 15 (Japanese)

n = 33 (English)

[B] Enables or disables the beeper. Enable or disable

the beeper.

[F] [n] Applies the specified Fn preset configurations (n =

1, 2, 3, or 4). For more information on Fn preset

configurations, see Preset Configuration, page 45.

[H] Enables or disables the Hardware Cursor Mode.

[L] Locks or unlocks the front-panel pushbuttons.

[M] / [m] Enables or disables mouse emulation. Enables or

disables mouse emulation.

[N] / [n] Enables or disables keyboard emulation.

[u][p][g][r][a][d][e] Initiates a firmware upgrade.

[W] / [w] Enables or disables port switching using the

console mouse.

Hotkey Action

Multi-View KVMPTM Switch User Manual

Auto Scanning

The Auto Scan feature automatically cycles the KVM focus through the

computer ports at regular intervals. This allows you to monitor the computer

activity without having to switch from port to port manually. Although the

video focus switches from port to port, the keyboard, mouse, and USB focus

do not switch. They stay with the port they were on when Auto Scanning

started.

While Auto Scan Mode is in effect, ordinary keyboard and mouse functions are

suspended – only Auto Scan Mode keystrokes and mouse clicks can be input.

You must exit Auto Scan Mode in order to regain normal control of the

console.

Auto Scanning - Display Modes

Auto scan can be invoked with Full Screen, PiP Dual, PiP Triple, PbP Dual,

and PbP Triple modes. When you start auto scan with PiP Dual or PiP Triple

one of the secondary windows (channels) is used to auto scan two or three

computers.

Auto Scan mode does not work with the Quad View, PiP Quad, or PoP mode

as these modes already display all computers on the screen. (see Display

Modes, page 35).

Chapter 5

OSD Operation

Overview

The Multi-View KVMPTM Switch can be operated and configured via the

following OSD components:

Quick Access Toolbar: This toolbar provides quick access for changing

the display mode, saving display templates, and customizing division

sizes. For details, see The Quick Access Toolbar, page 53.

OSD Menu: This contains controls for all system settings. For details, see

The OSD Menu, page 57.

The Quick Access Toolbar

You can use the Quick Access Toolbar to conveniently switch display modes,

customize window size and location via the editor mode, and apply and save

display templates.

Multi-View KVMPTM Switch User Manual

To display the Quick Access Toolbar, move the console mouse to the top of the

screen. The Quick Access Toolbar provides the following controls:

: Click an icon to apply the display mode.

: Click this icon to enable the editor mode to allow you to assign source

to a particular channel and resize inset windows.

: Click a Function icon to apply the selected display template.

: Click this icon to save the current display configuration to a display

template.

: Click this icon to open the OSD menu. For details, see The OSD Menu,

page 57.

Note:

Make sure to enable Hardware Cursor and Mouse Emulation to access the

Quick Access Toolbar using the console mouse.

To change the display position, go to Display > Toolbar Position in the

OSD menu.

Chapter 5. OSD Operation

The Editor Mode

Use the editor mode to customize the source display. You can resize windows,

change the display source, or relocate windows. To enable the editor mode,

follow the steps below.

1. Make sure the following functions are enabled to allow console mouse to

operate. For details, see see The OSD Menu, page 57.

Hardware Cursor

Mouse Emulation

2. Move the console mouse to the top of the screen to display the Quick

Access Toolbar.

3. Click from the Quick Access Tool. A Press “9“ to quit edit mode

message appears to indicate that the editor mode is enabled.

Multi-View KVMPTM Switch User Manual

4. Configure and adjust the display as required. You can do the following

when the editor mode is enabled:

Note: When the editor mode is enabled, the OSD menu will not be

accessible and the hotkeys functionality will be disabled.

5. When you finish configuring, click to quit the editor mode.

Function Action

Change the display mode Click a display mode from the Quick Access

Toolbar.

Click to display the window in full screen.

Apply a preset configuration Click an Fn icon from the Quick Access Toolbar. For

more information, see Preset Configuration,

page 45.

Change the source Click the port number and select a port.

Resize the window Click on a window, move the cursor to a corner of

the window, and drag the corner to resize the

window.

Relocate the window Click and hold on a window to drag it to a desired

location on the screen.

Change the display order

when windows overlap

Click a window and then click to keep the

window on top of other windows, or click to keep

the it at the bottom.

Chapter 5. OSD Operation

The OSD Menu

The OSD menu contains all the display settings and system settings for the

Multi-View KVMPTM Switch.

Password Protection

By default, the Multi-View KVMPTM Switch’s OSD Menu is protected by

password and will be locked if the system has not been operated for over 30

seconds. This is to secure the advanced settings from general operations. To

regain access to the OSD Menu, enter the default password, password. When

the OSD is locked, you will still be able to perform the following operations

via the Quick Access Toolbar in the OSD:

Change the display mode

Switch sources

Resize and relocate the windows in any multiview mode

Change the display order of the PoP mode

Save configurations

Apply preset configurations

Swap ports

Re-assign channel position in any multiview mode

Multi-View KVMPTM Switch User Manual

Note:

To disable password protection or to change the password, go to Password

> Password Protection in the OSD Menu.

To configure the timeout setting, go to General > Logout Timeout in the

OSD Menu.

Accessing the OSD Menu

To display the OSD menu, use any of the following methods:

Press the OSD pushbutton on the front panel

Press the OSD button on the IR remote control

Tap [Scroll Lock] twice on the console keyboard

Click from the Quick Access Toolbar using the console mouse

The following settings are available in the OSD Menu. Default settings are

indicated in bold.

Setting Options Description

General

OSD Language English / Chinese TW /

Chinese CN /

Japanese, Korean /

French / German /

Italian / Russian

Sets the language for the OSD menu.

Pushbutton Lock Enable / Disable Locks or unlocks the Multi-View

KVMPTM Switch’s panel pushbuttons.

Logout Timeout Never / 10s / 30s / 60s

/ 5 mins / 10 mins

Sets how long the OSD waits (or the

RS-232 controller remains linked to the

Multi-View KVMPTM Switch) after the

last input (or command) before

automatically logging out a user.

Active Beeper Enable / Disable Enable this function for Multi-View

KVMPTM Switch to sound a beep to

indicate and confirm user configuration.

Chapter 5. OSD Operation

Display B Status Follow A / Port 1 / Port

2 / Port 3 / Port 4

Sets the video source of the display

connected to the HDMI Console Port 2

on the CM1284.

Keyboard Language English / German /

Japanese / French

Sets the language of the console

keyboard. For these options to be

available, make sure to enable

Keyboard Emulation in the OSD menu.

Hardware Cursor Enable / Disable Enable this function to allow the use of

console mouse to customize division

sizes, shift between divisions, and

display the Quick Access Toolbar. The

Channel Editor provides a way to

change display modes and other

settings with the mouse and an on-

screen control panel.

Note: Mouse Emulation must be

enabled for Hardware Cursor Mode to

work (see Mouse Emulation, page 62).

HSM [Num][-] / [Ctrl][F12] Defines the hotkey combination for

enabling the Hotkey Setting Mode

(HSM).

Menu Hotkey Scroll*2 / Ctrl*2 Sets the hotkey combination for

opening the menu.

Display

Channel Info Enable / Disable Enable this setting to display port ID

numbers and device names.

Multiview Mode Single / Quad / PiP2 /

PiP3 / PiP4 / PoP /

PbP1 / PbP2 / PbP3 /

Fn1 / Fn2 / Fn3 / Fn4

Sets or changes the display mode for

the Multi-View KVMPTM Switch. For

details about each display mode, see

Display Modes, page 35.

Setting Options Description

Multi-View KVMPTM Switch User Manual

Channel 1 Port 1 / Port 2 / Port 3 /

Port 4 Sets the source assignment for each

channel. For example, if you select

Port 2 for Channel 1, port 2 source will

be displayed on Channel 1, and port 1

source will be displayed at Channel 2.

Channel 2 Port 1 / Port 2 / Port 3 /

Port 4

Channel 3 Port 1 / Port 2 / Port 3 /

Port 4

Channel 4 Port 1 / Port 2 / Port 3 /

Port 4

Save to Fn Fn1 / Fn2 / Fn3 / Fn4 Saves the view mode settings to the

selected Function mode.

Toolbar Position Top / Bottom Sets the position of the Quick Access

Toolbar.

Port Configuration

Port 1 Name N/A Type to name the computers

connected to port 1 / port 2 / port 3 /

port 4 on the Multi-View KVMPTM

Switch. The Multi-View KVMPTM Switch

only supports English characters of

upper and lower cases, numbers,

hyphens, and underscores.

Port 2 Name N/A

Port 3 Name N/A

Port 4 Name N/A

Port 1 OS Win / Mac / SUN / SPC

Defines the operating system for each

of the connected computers.

Port 2 OS Win / Mac / SUN / SPC

Port 3 OS Win / Mac / SUN / SPC

Port 4 OS Win / Mac / SUN / SPC

Advanced

Expansion Daisy Chain / Cascade Sets the Multi-View KVMPTM Switch’s

deployment type.

Control Station Station 1 / Station 2 /

Station 3 / Station 4

This setting is only available when

Expansion is set to Daisy Chain.

Select a daisy-chained secondary

station for keyboard and mouse

control.

Auto Scan Enable / Disable Enable this function to have the Multi-

View KVMPTM Switch cycle from port to

port at the defined Auto Scan Duration.

This gives users an automated way of

viewing all the computers connected to

the ports.c

Double-click the mouse wheel to switch

to the next port.

Setting Options Description

Chapter 5. OSD Operation

Auto Scan Duration 5s / 10s / 15s / 30s /

60s / 90s

This setting is only available when Auto

Scan is enabled. Sets the duration that

a port has KVM focus before the focus

switches to the next port.

Auto Scan Mode Cycle / Powered-on

This setting is only available when Auto

Scan is enabled.

Cycle: Sets the Auto Scan to cycle

through all computers.

Powered on: Sets the Auto Scan to

only scan powered on computers.

EDID Mode Display A / Display B /

Remix / ATEN Default

Display A / Display B: This mode

sends the EDID of the selected

display (Display A or B) to all

connected sources.

Note:

When an error occurs and the

video can not be displayed using

the specified EDID mode, the Multi-

View KVMPTM Switch will

automatically default the EDID

mode to ATEN Default.

Remix: This mode sends the

optimum EDID to all connected

displays.

ATEN Default: This mode sends

ATEN-predefined EDID to the

connected sources.

Keyboard Emulation Enable / Disable Enable keyboard emulation to allow for

error-free booting and hotkey

functionality.

Note:

PC keyboard combinations

emulate Sun/Mac keyboards.

Sun/Mac keyboards only work with

their own computers.

Mouse Emulation Enable / Disable Enable mouse emulation to allow for

error-free booting. Mouse emulation

must be enabled for Hardware Cursor

Mode, Channel Wheel Mode, and

Mouse Switching to work.

Setting Options Description

Multi-View KVMPTM Switch User Manual

Mouse Wheel

Switching

Enable / Disable Enable this function to allow the mouse

wheel to switch to the next port when it

is clicked twice.

Note: This function applies to 3-key

USB wheel mice only.

Power On Detection Enable / Disable Enable this function to have the Multi-

View KVMPTM Switch switch to the next

powered-on computer when a

computer that has KVM focus is

powered off.

Password

Password Protection Enable / Disable Enable this function to password

protect access to the OSD menu. The

default password is password.

Change Password Enable / Disable Enable this function to change the login

password for the OSD menu. This

setting is only available when

Password Protection is enabled.

Note: The password is case-sensitive

and only supports English alphabets

and/or numeric characters.

Maintenance

Firmware Upgrade Yes / No Select Yes to perform a firmware

upgrade. For details about firmware

upgrades, see Firmware Upgrades,

page 97.

Save Configuration Profile 1 / Profile 2 /

Profile 3 / Profile 4

Select an option to back up the current

OSD configuration.

Load Configuration Profile 1 / Profile 2 /

Profile 3 / Profile 4

Select an option load a previously

backed up OSD configuration.

Reset to Default Yes / No Select Yes to set the Multi-View

KVMPTM Switch to default.

MFG No. Read-only information Displays the manufacturing code of the

Multi-View KVMPTM Switch.

Setting Options Description

Chapter 6

RS-232 Operation

Overview

The Multi-View KVMPTM Switch supports system control via RS-232 serial

commands sent through a PC or a high-end controller. Note that the RS-232

serial control is only possible when the Multi-View KVMPTM Switch is not

daisy-chained with any secondary unit because the Switch’s DCC In port is

required as the communication port for serial control.

Setup

1. Connect your controller or PC to the Multi-View KVMPTM Switch.

Use an RJ-45 to DB-9 serial adapter (SA0141) to connect the computer’s

serial port to the DCC In port of the Multi-View KVMPTM Switch, as

shown below:

2. Download controller software that supports RS-232 serial control and the

operating system of your controller PC.

SA0141

Multi-View KVMPTM Switch User Manual

3. Execute the software and configure the connection settings as follows:

Serial line to connect to: COM1

Speed (baud): 19200

Data bits: 8

Stop bits: 1

Parity: None

Flow Control: None

4. When the session is connected, you can send RS-232 commands to control

the Multi-View KVMPTM Switch from the controller PC. For information

on RS-232 commands, see RS-232 Commands, page 65.

Chapter 6. RS-232 Operation

RS-232 Commands

This section lists the RS-232 commands and provides information on

command syntax.

Verification Messages

Refer to the following table for details on verification messages that appear in

the command line after entering a command.

Verification Message Description

Command OK Command or parameter is correct.

Command incorrect Command or parameter is incorrect.

NOT Login Command sent without RS-232 login.

SETTING OK Some commands support the “save” parameter, so when you

input “save” the system will check all current input commands

and parameters, and a feedback message of “SETTING OK”

will return if all commands and parameters are correct.

Otherwise the system will return a “SETTING FAIL” message.

SETTING FAIL Some commands support the “save” parameter, so when you

input “save” the system will check all current input commands

and parameters, and a feedback message of “SETTING FAIL”

will return if a command or parameter is incorrect.

Multi-View KVMPTM Switch User Manual

The Login command allows you to login to the Multi-View KVMPTM Switch

and begin sending RS-232 commands. When you log in, the RS-232 link is

“opened” and the Multi-View KVMPTM Switch will not respond to front panel

pushbuttons, hotkeys, OSD, or remote control commands - until the RS-232

link is closed (see Open/Close RS-232 Link, page 68). For username/password

information, see Security, page 79. Type your command in the following

format:

Command + Control + Number + [Enter]

For example, to login to the system with the password 123456, type the

following:

Note: Each command string can be separated with a space.

Command Description

Control Description

p Input password

Number Description

xxxxxx Sets 6 digit password, x= 0~9

Chapter 6. RS-232 Operation

Logout

The Logout command allows you to logout of the Multi-View KVMPTM Switch

and close the RS-232 link. Type your command in the following format:

Command + [Enter]

For example, to logout of the Multi-View KVMPTM Switch, type the following:

logout [Enter]

Note: Each command string can be separated with a space.

Command Description

logout Logout Command

Multi-View KVMPTM Switch User Manual

Open/Close RS-232 Link

The Open/Close RS-232 Link command allows you to open/close the link

between the computer sending RS-232 commands and the Multi-View

KVMPTM Switch. When the link is “open” the Multi-View KVMPTM Switch

only accepts RS-232 commands and will not respond to front-panel

pushbuttons, hotkeys, OSD, or remote control commands - until the link is

closed. The link opens when you log in and closes after 30seconds if no

command is sent. To change the timeout settings, configure the Logout

Timeout setting in the OSD menu (see page 57). Type your command in the

following format:

Command + [Enter]

For example, to open the RS-232 Link between the computer and Multi-View

KVMPTM Switch, type the following:

open [Enter]

For example, to close the RS-232 Link between the computer and Multi-View

KVMPTM Switch, type the following:

close [Enter]

Command Description

open Open RS-232 Link Command

close Close RS-232 Link Command

Chapter 6. RS-232 Operation

Switch Port

The switch port command allows you to switch between computers connected

to the Multi-View KVMPTM Switch’s ports. Type your command in the

following format:

Command + Input Command + [Enter]

For example, to switch to port 2, type the following:

sw p2 [Enter]

Note: 1. Each command string can be separated with a space.

2. The Port Number command string can be skipped, and the default

value will be used.

Command Description

sw Switch Port Command

Input Command Description

px Input port number,

x= 1~4 (Default: 1)

Example: p2

Multi-View KVMPTM Switch User Manual

PiP Mode

The PiP Mode command allows you to change the Picture in Picture display

mode settings. Type your command in the following format:

PiP Configuration Setting:

Command + Config1 + Config2 + Config3 + Config4 + Config5 + [Enter]

PiP Setting Execute:

Command + Execute + [Enter]

PiP Advance Setting:

Command + Control1 + Control2 + Config1 + Config2 + Execute + [Enter]

For example, to Enable Channel Scan for Picture in Picture Triple Mode, type

the following:

pip3 c2scanon [Enter]

Note:

Each command string can be separated with a space.

The Port Number command string can be skipped, and the default value

will be used.

Command Description

pip2 Picture in Picture Dual Mode

pip3 Picture in Picture Triple Mode

pip4 Picture in Picture Quad Mode

Control Description

cxpy c: Output channel, x= 1~4

p: Input port, y= 1~4

Example: c2p4

Chapter 6. RS-232 Operation

Quad View Mode

The Quad View Mode command allows you to change the Quad View display

mode settings. Type your command in the following format:

Command + Control1 + Control2 + Control3 + Control4 + [Enter]

Command + Control + [Enter]

For example, to set Quad View Mode you must configure the four channels, as

follows:

quad c1p1 c2p2 c3p3 c4p4 [Enter]

For example, to set Quad View Mode to the default settings, type the

following:

quad default [Enter]

Note: Each command string can be separated with a space.

Command Description

quad Quad View Mode Command

Control Description

cxpy c: Output channel, x= 1~4

p: Input port, y= 1~4

Example: c2p4

default Resets Quad View Mode back to the default setting Example:

c1p1~c4p4

Multi-View KVMPTM Switch User Manual

Change Display Mode

The Change Display Mode command allows you to change the Display mode

being used. Type your command in the following format:

Command + Control + [Enter]

For example, to set the Quad display mode, type the following:

display quad [Enter]

Note: Each command string can be separated with a space.

Command Description

display Change Display Mode Command

Control Description

full Enable console port to full screen display

quad Enable Quad display mode, console port focus remains the

same

pip2 Enable PiP Dual display, console port focus remains the

same on channel 1, and channel 2 displays the video of the

port next to the console port being displayed

pip3 Enable PiP Triple display, console port focus remains the

same on channel 1, with channel 2 and channel 3 displaying

the video of the ports next to the console port being displayed

pip4 Enable PiP Quad display, console port focus remains the

same on channel 1, with channel 2, channel 3, and channel 4

displaying the video of the ports next to the console port

being displayed

pop Enable PoP display, console port focus remains the same.

pbp1 Enable the dual picture-by-picture display, console port focus

remains the same.

pbp2 Enable the triple picture-by-picture display, console port

focus remains the same.

pbp3 Enable the quad picture-by-picture display, console port

focus remains the same.

Chapter 6. RS-232 Operation

Port Disable

The Port Disable command allows you to disable a ports display from being

shown. Type your command in the following format:

Command + Control + Control + [Enter]

For example, to set disable the video output of port 4, type the following:

chn p4 on [Enter]

For example, to set enable the video output of port 1, type the following:

chn p1 off [Enter]

Note: Each command string can be separated with a space.

Command Description

chn Port Disable Command

Control Description

px Disable video out of port number, x= 1~4

Example: p3

on Disable channel display

off Enable channel display

Multi-View KVMPTM Switch User Manual

OSD Language

The OSD Language command allows you to change the OSD language setting.

Type your command in the following format:

Command + Control + [Enter]

For example, to change the OSD Language to Traditional Chinese, type the

following:

lang tc [Enter]

Note: Each command string can be separated with a space.

Command Description

lang OSD Language Command

Control Description

en Change OSD language to English.

ger Change OSD language to German.

fr Change OSD language to French.

jp Change OSD language to Japanese.

tc Change OSD language to Traditional Chinese.

sc Change OSD language to Simplified Chinese.

ru Change OSD language to Russian.

ita Change OSD language to Italian.

kr Change OSD language to Korean.

Chapter 6. RS-232 Operation

Keyboard Language Layout

The Keyboard Language Layout command allows you to change the keyboard

language layout. Type your command in the following format:

Command + Control + [Enter]

For example, to change the keyboard language layout to Japanese, type the

following:

layout jp [Enter]

Note: Each command string can be separated with a space.

Command Description

layout Keyboard Language Layout Command

Control Description

en Change the keyboard language layout to English.

ger Change the keyboard language layout to German.

fr Change the keyboard language layout to French.

jp Change the keyboard language layout to Japanese.

Multi-View KVMPTM Switch User Manual

Set Operating System

The Set Operating System command allows you to set the operating system for

a port. Type your command in the following format:

Command + Control + Control1 + [Enter]

For example, to change port 3’s operating system to Mac, type the following:

os p3 mac [Enter]

For example, to change port 2’s operating system to Auto Detect, type the

following:

os p2 auto [Enter]

Note: Each command string can be separated with a space.

Command Description

os Set Operating System Command

Control Description

px p: Port number, x= 1~4

Example: p2

Control1 Description

auto Change operating system to Windows

mac Change operating system to Mac

sun Change operating system to Sun

spc Change operating system to SPC (Linux)

Chapter 6. RS-232 Operation

Auto Scan

The Auto Scan command allows you to set and enable Auto scan mode. Type

your command in the following format:

Command + Control + [Enter]

For example, to auto scan all ports, type the following:

scan all [Enter]

For example, to set the scan’s focus on each port for a duration of 15 seconds

before continuing on, type the following:

scan t15 [Enter]

Note: Each command string can be separated with a space.

Command Description

scan Auto Scan Command

Control Description

all Auto scan all ports

pon Auto scan all ports with computers powered on

txx Sets the KVM focus duration when scanning, xx= 5, 10, 15,

60, 90 seconds

Example: t60

Multi-View KVMPTM Switch User Manual

Port ID Display

The Port ID Display command allows you to configure the port ID for each

port. Type your command in the following format:

Command + Control + [Enter]

For example, to set all port ID’s to the factory default, type the following:

portid default [Enter]

For example, to change port 4’s ID number to Computer_A, type the

following:

portid pComputer_A [Enter]

Note: Each command string can be separated with a space.

Command Description

portid Port ID Display Command

Control Description

pxyy Change the port ID number.

x= 1~4 (Current Port ID)

yy = A ~ Z, a ~ z, 0 ~ 9, dash, underscore, maximum 20

characters (New Port ID)

default Reset all port IDs to the factory default.

Chapter 6. RS-232 Operation

Security

The Security command allows you to password protect the OSD menu. Use the

Formula - to set Parameters - to create a Command.

Formula:

Command + Control + [Enter]

For example, to enable password protection of the OSD menu, type the

following:

security on [Enter]

Note: Each command string can be separated with a space.

Command Description

security Security Command

Control Description

off Disable password protection to the OSD menu.

on Enable password protection to the OSD menu.

Multi-View KVMPTM Switch User Manual

Station

The Station command allows you to switch the console focus to the next station

in a daisy chain setup. Type your command in the following format:

Command + Control + Number + [Enter]

For example, to switch the console to station 2 of a daisy chain, type the

following:

station id2 [Enter]

Note: Each command string can be separated with a space.

Command Description

station Station Command

Control Description

id Station ID

Number Description

x Station number of switch in daisy chain, x= 1~4

Chapter 6. RS-232 Operation

DCC Control

The DCC Control command allows you to enable/disable the DCC Control

mode for the Multi-View KVMPTM Switch. Type your command in the

following format:

Command + Control + [Enter]

For example, to enable DCC control, type the following:

dcc on [Enter]

Note: Each command string can be separated with a space.

Command Description

clone on Sets the default DCC clone mode.

clone off

dcc on Sets the Multi-View KVMPTM Switch to the daisy chain mode.

dcc off Sets the Multi-View KVMPTM Switch to the cascade mode.

Control Description

off Disables the specified command.

on Enables the specified command.

Multi-View KVMPTM Switch User Manual

Mouse Emulation

The Mouse Emulation command allows you to set mouse emulation and mouse

switching features. Type your command in the following format:

Command + Control + [Enter]

Command + Control2 + [Enter]

For example, to disable mouse emulation, type the following:

msemu off [Enter]

For example, to enable mouse switching, type the following:

msemu wheelon [Enter]

Note: Each command string can be separated with a space.

Command Description

msemu Mouse Emulation Command

Control Description

off Disable mouse emulation function

on Enable mouse emulation function

Control2 Description

wheeloff Disable mouse switching function

wheelon Enable mouse switching function

Chapter 6. RS-232 Operation

Keyboard Emulation

The Keyboard Emulation command allows you to enable/disable the keyboard

emulation feature. Type your command in the following format:

Command + Control + [Enter]

For example, to disable keyboard emulation, type the following:

kbemu off [Enter]

For example, to enable keyboard emulation, type the following:

kbemu on [Enter]

Note: Each command string can be separated with a space.

Command Description

kbemu Keyboard Emulation Command

Control Description

off Disable keyboard emulation function

on Enable keyboard emulation function

Multi-View KVMPTM Switch User Manual

Video DynaSync

The Video DynaSync command allows you to set the EDID settings. Type your

command in the following format:

Command + Control + [Enter]

For example, to set the default EDID setting, type the following:

vds default [Enter]

For example, to enable EDID detection, type the following:

vds on [Enter]

Note: Each command string can be separated with a space.

Command Description

vds Video DynaSync Command

Control Description

default Set the EDID to ATEN default settings:

For CM1164A, the resolution is 1920 x 1080 @60Hz

For CM1284, the resolution is 4096 x 2160 @30Hz

port 1 Set the EDID to the EDID of the monitor connected to port 1 of

the Multi-View KVMPTM Switch.

port 2 Set the EDID to the EDID of the monitor connected to port 2 of

the CM1284.

remix Set the EDID to an optimum among all the connected

displays.

Chapter 6. RS-232 Operation

Hardware Cursor

The Hardware Cursor command allows you to enable/disable the hardware

cursor feature. Type your command in the following format:

Command + Control + [Enter]

For example, to enable the hardware cursor, type the following:

hc on [Enter]

Note: Each command string can be separated with a space.

Command Description

hc Hardware Cursor Command

Control Description

off Disable the hardware cursor

on Enable the hardware cursor

Multi-View KVMPTM Switch User Manual

Activate Beeper

The Activate Beeper command allows you to enable/disable the beeper

function. Type your command in the following format:

Command + Control + [Enter]

For example, to enable the beeper, type the following:

beeper on [Enter]

Note: Each command string can be separated with a space.

Command Description

beeper Activate Beeper Command

Control Description

off Disable beeper

on Enable beeper

Chapter 6. RS-232 Operation

Hotkey Setting

The Hotkey Setting command allows you to enable/disable and change the

hotkey used to invoke the HSM (Hotkey Setting Mode). Type your command

in the following format:

Command + Control + [Enter]

For example, to enable the hotkey function, type the following:

hotkey on [Enter]

For example, to change the HSM invoke key to [Ctrl] + [F12], type the

following:

hotkey f12 [Enter]

Note: Each command string can be separated with a space.

Command Description

hotkey Hotkey Setting Command

Control Description

num Change the HSM invoke key to:

[Num Lock] + [-]

f12 Change the HSM invoke key to:

[Ctrl] + [F12]

off Disable hotkey function

on Enable hotkey function

Multi-View KVMPTM Switch User Manual

OSD Hotkey

The OSD hotkey command allows you to change the hotkey used to invoke the

OSD. Type your command in the following format:

Command + Control + [Enter]

For example, to change the OSD invoke key to [Scroll] + [Scroll], type the

following:

osdkey scroll [Enter]

For example, to change the OSD invoke key to [Ctrl] + [Ctrl], type the

following:

osdkey ctrl [Enter]

Note: Each command string can be separated with a space.

Command Description

osdkey OSD hotkey command

Control Description

scroll Change OSD invoke key to: [Scroll] [Scroll]

ctrl Change OSD invoke key to: [Ctrl] [Ctrl]

Chapter 6. RS-232 Operation

Power on Detection

The Power on Detection command allows you to enable/disable the power on

detection feature. Type your command in the following format:

Command + Control + [Enter]

For example, to enable power on detection, type the following:

pod on [Enter]

Note: Each command string can be separated with a space.

Command Description

pod Power on Detection Command

Control Description

on Enable power on detection function

off Disable power on detection function

Multi-View KVMPTM Switch User Manual

Fn Key

The Fn Key command allows you to save and select Fn keys for a focused ports

display settings. Type your command in the following format:

Command + Control + [Enter]

For example, to save the display setting and current port focus as Fn1, type the

following:

fn save1 [Enter]

For example, to set all Fn keys back to the default, type the following:

fn default [Enter]

Note: Each command string can be separated with a space.

Command Description

fn Fn Key Command

Control Description

savex Save display setting for current port focus, x= 1~4

Example: save3

default Restore all Fn key settings to the default

selectx Enable display setting for current port focus, x= 1~4

Example: select2

Chapter 6. RS-232 Operation

USB Reset

The USB Reset command allows you to reset the USB connection. Type your

command in the following format:

Command + Control + [Enter]

For example, to reset the USB connection, type the following:

usbreset on [Enter]

Note: Each command string can be separated with a space.

Command Description

usbreset USB Reset Command

Control Description

on Enable USB reset connection

Multi-View KVMPTM Switch User Manual

Restore Default Value

The Restore Default Value command allows you to reset all of the Multi-View

KVMPTM Switch’s settings back to the default. Type your command in the

following format:

Command + Control + [Enter]

For example, to restore all Multi-View KVMPTM Switch settings back to the

default, type the following:

redefault on [Enter]

Note: Each command string can be separated with a space.

Command Description

redefault Restore Default Value Command

Control Description

on Enable restore default values

Chapter 6. RS-232 Operation

Firmware Upgrade

The Firmware Upgrade command allows you to enable the firmware upgrade

mode. Type your command in the following format:

Command + Control + [Enter]

For example, to enable firmware upgrade mode, type the following:

upgrade on [Enter]

Note: Each command string can be separated with a space.

Command Description

upgrade Firmware Upgrade Command

Control Description

on Enable firmware upgrade mode

Multi-View KVMPTM Switch User Manual

KVM Status

The KVM Status command allows you to display read-only information about

the Multi-View KVMPTM Switch’s current configuration status. Type your

command in the following format:

Command + [Enter]

For example, to display the Multi-View KVMPTM Switch’s configuration

status, type the following:

status [Enter]

Command Description

status KVM Status Command

Chapter 6. RS-232 Operation

Hotkey List

The Hotkey List command allows you to display a list of the KVM’s hotkeys.

Type your command in the following format:

Command + [Enter]

For example, to display the KVM’s hotkey list, type the following:

list [Enter]

Command Description

list Hotkey List Command

Multi-View KVMPTM Switch User Manual

Info

The Info command allows you to display the Multi-View KVMPTM Switch’s

current firmware version and copyright information. Type your command in

the following format:

Command + [Enter]

For example, to display the Multi-View KVMPTM Switch’s device information,

type the following:

info [Enter]

Command Description

info Info Command

Chapter 7

System Maintenance

Firmware Upgrades

The Windows-based Firmware Management Utility provides a smooth,

automated process for upgrading the Multi-View KVMPTM Switch’s firmware.

New firmware packages are posted on our Website as new firmware revisions

become available. Check the web site regularly to find the latest packages and

information.

To upgrade your Multi-View KVMPTM Switch, follow the steps below.

1. Connect a PC to the Multi-View KVMPTM Switch’s USB KVM Port 1

using a USB cable.

2. Download the firmware upgrade package.

a) From the computer you just connected to the Multi-View KVMPTM

Switch, go to the web page for your model of the Multi-View KVMPTM

Switch.

b) Click the Support and Downloads tab and download the Firmware

Upgrade Package.

3. Use one of the following methods to enable the Firmware Upgrade setting.

From the OSD menu, set the Firmware Upgrade setting to Ye s. All the

LEDs flash orange to indicate that Firmware Upgrade Mode is in

effect.

SA0141

Multi-View KVMPTM Switch User Manual

Use the hotkeys: Invoke the HSM, press [u][p][g][r][a][d][e], and then

press [Enter].

All the LEDs flash orange to indicate that the Firmware Upgrade Mode is

in effect.

Note: The console mouse and hotkey functionality will be suspended

while the upgrade is in progress.

4. Run the downloaded Firmware Upgrade Package file – either by double

clicking the file icon, or by executing the upgrade command (page 93).

This screen appears.

5. Select the Firmware Upgrade Utility and click Next. This window

appears.

6. Read the License Agreement, select I Agree, and click Next. The

Firmware Upgrade Utility main screen appears. All the devices capable of

being upgraded by the package are listed in the Device List panel.

Chapter 7. System Maintenance

7. Select a device from the Device List. The device description appears in the

Device Description panel. Click Next to start the upgrade.

Note: Select Check Firmware Version for the Utility to compare the

device’s firmware version with that of the upgrade files. If the

device’s firmware is of a newer version, you will be prompted to

verify if you wish to proceed with the downgrade.

8. After the upgrade is complete, a screen appears to inform you that the

procedure is successful and then the KVM Switch reboots itself.

Multi-View KVMPTM Switch User Manual

100

Backup / Restore

To backup/restore the Multi-View KVMPTM Switch’s OSD configuration, do

the following:

1. Use an RJ-45 to DB-9 serial adapter (SA0141) to connect the computer's

serial port to the RS232 In port on the KVM Switch.

2. Download the most recent firmware package from our website.Open the

OSD and go to Maintenance > Firmware Upgrade.

3. Run the Firmware Management Utility, select OSD Configuration

Backup/Restore and click Next

SA0141

Chapter 7. System Maintenance

101

4. At the next screen click Connect.

5. If the computer is connected correctly a message will appear in the Status

Messages:

6. To backup the OSD configuration, in the Password field, key in a

password for the file and click Backup.

Note: 1. Setting a password is optional. If you do not set one, the file can

be restored without specifying a password.

2. If you do set a password, make a note of it, since you will need it

to be able to restore the file.

7. When the confirmation message appears, click Ye s.

Multi-View KVMPTM Switch User Manual

102

8. Provide a name for the backup and click Save.

9. A message appears indicating the backup was successful.

10. To restore an OSD configuration, in the Password field, key in a password

for the file (optional) and click Browse.

11. Open the restore file and click Ye s .

12. The OSD configuration is restored and the KVM Switch automatically

restarts.

Chapter 7. System Maintenance

103

Powering Off and Restarting

If it becomes necessary to power off the unit, before starting it back up you

must do the following:

1. Shut down all the computers that are attached to the switch.

2. Unplug the switch’s power adapter cable.

3. Wait 10 seconds, then plug the switch’s power adapter cable back in.

4. After the switch is up, Power On the computers.

Restoring to Default Settings

To reset your complete KVM installation to the factory default settings, set the

Reset to Default setting to Yes in the OSD menu.

Multi-View KVMPTM Switch User Manual

104

This Page Intentionally Left Blank

105

Appendix

Safety Instructions

General

This product is for indoor use only.

Read all of these instructions. Save them for future reference.

Follow all warnings and instructions marked on the device.

Do not place the device on any unstable surface (cart, stand, table, etc.). If

the device falls, serious damage will result.

Do not use the device near water.

Do not place the device near, or over, radiators or heat registers.

The device cabinet is provided with slots and openings to allow for

adequate ventilation. To ensure reliable operation, and to protect against

overheating, these openings must never be blocked or covered.



The device should never be placed on a soft surface (bed, sofa, rug, etc.) as

this will block its ventilation openings. Likewise, the device should not be

placed in a built in enclosure unless adequate ventilation has been provided.

Never spill liquid of any kind on the device.

Unplug the device from the wall outlet before cleaning. Do not use liquid

or aerosol cleaners. Use a damp cloth for cleaning.

Avoid circuit overloads. Before connecting equipment to a circuit, know

the power supply’s limit and never exceed it. Always review the electrical

specifications of a circuit to ensure that you are not creating a dangerous

condition or that one doesn’t already exist. Circuit overloads can cause a

fire and destroy equipment.

The device should be operated from the type of power source indicated on

the marking label. If you are not sure of the type of power available,

consult your dealer or local power company.

The device is designed for IT power distribution systems with 230V

phase-to-phase voltage.

To prevent damage to your installation, it is important that all devices are

properly grounded.

The device is equipped with a 3-wire grounding type plug. This is a safety

feature. If you are unable to insert the plug into the outlet, contact your

Multi-View KVMPTM Switch User Manual

106

electrician to replace your obsolete outlet. Do not attempt to defeat the

purpose of the grounding-type plug. Always follow your local/national

wiring codes.

Do not allow anything to rest on the power cord or cables. Route the

power cord and cables so that they cannot be stepped on or tripped over.

If an extension cord is used with this device make sure that the total of the

ampere ratings of all products used on this cord does not exceed the

extension cord ampere rating. Make sure that the total of all products

plugged into the wall outlet does not exceed 15 amperes.

To help protect your system from sudden, transient increases and

decreases in electrical power, use a surge suppressor, line conditioner, or

un-interruptible power supply (UPS).

Position system cables and power cables carefully; Be sure that nothing

rests on any cables.

Never push objects of any kind into or through cabinet slots. They may

touch dangerous voltage points or short out parts resulting in a risk of fire

or electrical shock.

Do not attempt to service the device yourself. Refer all servicing to

qualified service personnel.

If the following conditions occur, unplug the device from the wall outlet

and bring it to qualified service personnel for repair.

The power cord or plug has become damaged or frayed.

Liquid has been spilled into the device.

The device has been exposed to rain or water.

The device has been dropped, or the cabinet has been damaged.

The device exhibits a distinct change in performance, indicating a need

for service.

The device does not operate normally when the operating instructions

are followed.

Only adjust those controls that are covered in the operating instructions.

Improper adjustment of other controls may result in damage that will

require extensive work by a qualified technician to repair.

Appendix

107

Rack Mounting

Before working on the rack, make sure that the stabilizers are secured to

the rack, extended to the floor, and that the full weight of the rack rests on

the floor. Install front and side stabilizers on a single rack or front

stabilizers for joined multiple racks before working on the rack.

Always load the rack from the bottom up, and load the heaviest item in the

rack first.

Make sure that the rack is level and stable before extending a device from

the rack.

Use caution when pressing the device rail release latches and sliding a

device into or out of a rack; the slide rails can pinch your fingers.

After a device is inserted into the rack, carefully extend the rail into a

locking position, and then slide the device into the rack.

Do not overload the AC supply branch circuit that provides power to the rack.

The total rack load should not exceed 80 percent of the branch circuit rating.

Make sure that all equipment used on the rack – including power strips and

other electrical connectors – is properly grounded.

Ensure that proper airflow is provided to devices in the rack.

Ensure that the operating ambient temperature of the rack environment

does not exceed the maximum ambient temperature specified for the

equipment by the manufacturer

Do not step on or stand on any device when servicing other devices in a rack.

Multi-View KVMPTM Switch User Manual

108

Technical Support

International

For online technical support – including troubleshooting, documentation,

and software updates: http://eservice.aten.com

For telephone support, Telephone Support, page iii.

North America

When you contact us, please have the following information ready beforehand:

Product model number, serial number, and date of purchase.

Your computer configuration, including operating system, revision level,

expansion cards, and software.

Any error messages displayed at the time the error occurred.

The sequence of operations that led up to the error.

Any other information you feel may be of help.

Email Support support@aten-usa.com

Online

Technical

Support

Troubleshooting

Documentation

Software Updates

http://www.aten-usa.com/support

Telephone Support 1-888-999-ATEN ext 4988

Appendix

109

Specifications

Function CM1164A CM1284

Computer Connections 4

Port Selection Front panel Pushbuttons Hotkeys IR Remote Control On-

screen Display (OSD), RS-232 Commands

Connectors Console

Ports

Keyboard 1 x USB Type A Female

(Black rear panel)

1 x USB Type A Female

(Black, rear panel)

Video 1 x Single Link DVI-D

Female (White)

2 x HDMI Female (Black)

Mouse 1 x USB Type A Female

(Black rear panel)

1 x USB Type A Female

(Black, rear panel)

Speaker 2 x 3.5mm Audio Jack Female

(Green; 1 x front panel,1 x rear panel)

Mic. 2 x 3.5mm Audio Jack Female (Pink; 1 x front, 1 x rear)

Control

2 x RJ-45

KVM

Ports

KB/Mouse 4 x USB Type B Female (White)

Video 4 x Single Link DVI-D

Female (White)

4 x HDMI Female (Black)

Speaker 4 x Mini Stereo Jack Female (Green)

Mic. 4 x Mini Stereo Jack Female (Pink)

Power 1 x IEC60320-1 Appliance

Inlet (Type C14)

1 x IEC320 Jack

USB Hub 2 x USB 2.0 Type A Female (1 x front panel, 1 x rear

panel)

Emulation Keyboard / Mouse USB

Switches Selected 11 pushbuttons

Video 1920 x 1200 @ 60Hz

(DVI-D)

4096 x 2160 @ 30Hz

(HDMI)

LEDs KVM 4 (Orange)

Audio 4 (Green)

USB 4 (Green)

Scan Interval 5, 10, 15, 30, 60, 90 secs (Default: 5 secs)

Maximum Input Power Rating 100 - 200Vac, 50 - 60Hz,

1.0A

100 - 240Vac, 50 - 60Hz,

1.0A

Power Consumption AC110V/9.7W:71BTU

AC220V/9.5W:70BTU

AC110V:16.0W;

AC220V:14.8W

Environment Operating Temp. 0–40ºC 0–50ºC

Storage Temp. -10–60ºC -20–60ºC

Humidity 0–80% RH, Non-

condensing

0–95% RH, Non-

condensing

Multi-View KVMPTM Switch User Manual

110

Physical

Properties

Housing Metal

Weight 2.46 kg

Dimensions (L x W x H) 43.72 x 16.40 x 4.40 cm

Function CM1164A CM1284

Appendix

111

Troubleshooting

Operation problems can be due to a variety of causes. The first step in resolving

them is to make sure that all cables are securely attached and seated completely

in their sockets. In addition, updating the product’s firmware may solve

problems that have been discovered and resolved since the prior version was

released. If your product is not running the latest firmware version, we strongly

recommend that you upgrade. For details, see Firmware Upgrades, page 97.

Symptom Possible Cause Action

Mouse and/or

Keyboard not

responding.

Improper mouse

and/or keyboard

reset.

Unplug the cable(s) from the console port(s),

then plug it/them back in.

KVM switch

needs to be reset.

Power off all devices on the installation (see

safety note, page 13); power off the KVM

switch; wait five seconds; then power up

USB devices not

responding.

USB ports need to

reset.

Unplug the device’s USB cable from the USB

port on the switch’s rear panel, then plug it

back in.

PC or OS does

not support USB

2.0.

The Multi-View KVMPTM Switch has a built-in

USB 2.0 hub, so does not support PCs or OS

that do not support USB 2.0.

Device not

recognized

(Windows).

Windows timing

problem.

Unplug the KVM cable from the computer’s

USB port; go into Windows’ System Settings

and remove the Unknown Device entry; plug

the KVM cable back in. Windows now

recognizes the device.

Cannot switch

ports by pressing

[Scroll Lock] twice

Keyboard is

incompatible with

Scroll Lock

invocation.

Press Ctrl key instead.

Monitor does not

display after a

KVM cable is hot

plugged.

Some DVI

graphics cards

are incompatible

with the KVM

cable hot

plugging.

Power off all devices on the installation (see

safety note, page 13); power off the Multi-View

KVMPTM Switch; confirm all KVM cables are

properly connected; power on the Multi-View

KVMPTM Switch; power on the computers

When switching

ports, the monitor

does not display.

Monitor is new or

this is a first time

installation.

Switch ports again and wait two or more

seconds for the PC’s EDID to pass to the

monitor.

The GUI

connection

window stalls /

does not connect

The Multi-View

KVMPTM Switch

needs to be reset.

Perform a KVM reset or reinstall the latest

Multi-View KVMPTM Switch software on all

your computers.

Multi-View KVMPTM Switch User Manual

112

Fn Key Reference

Use the information below as a quick reference to invoke the Fn keys.

Quick Access

Toolbar (mouse)

Appendix

113

Mac Keyboard Emulation

The PC compatible (101/104 key) keyboard can emulate the functions of the

Mac keyboard. The emulation mappings are listed in the table below.

Note: When using key combinations, press and release the first key (Ctrl),

then press and release the activation key.

PC Keyboard Mac Keyboard

[Shift] Shift

[Ctrl] Ctrl

[Ctrl] [1]

[Ctrl] [2]

[Ctrl] [3]

[Ctrl] [4]

[Alt] Alt

[Print Screen] F13

[Scroll Lock] F14

[Enter] Return

[Backspace] Delete

[Insert] Help

[Ctrl] F15

Multi-View KVMPTM Switch User Manual

114

Sun Keyboard Emulation

The PC compatible (101/104 key) keyboard can emulate the functions of the

Sun keyboard when the Control key [Ctrl] is used in conjunction with other

keys. The corresponding functions are shown in the table below.

Note: When using key combinations, press and release the first key (Ctrl),

then press and release the activation key.

PC Keyboard Sun Keyboard

[Ctrl] [T] Stop

[Ctrl] [F2] Again

[Ctrl] [F3] Props

[Ctrl] [F4] Undo

[Ctrl] [F5] Front

[Ctrl] [F6] Copy

[Ctrl] [F7] Open

[Ctrl] [F8] Paste

[Ctrl] [F9] Find

[Ctrl] [F10] Cut

[Ctrl] [1]

[Ctrl] [2]

[Ctrl] [3]

[Ctrl] [4]

[Ctrl] [H] Help

Compose



Appendix

115

Factory Default Hotkeys and Settings

Setting Hotkey Default

Invoking HSM [H] [Number Lock] [-]

Port Switching (Default / Alternate) [T] [Scroll Lock] [Scroll Lock]

Auto Scan Interval [Scroll Lock]

[Scroll Lock]

[A] [Enter]

5 seconds

Keyboard Operating Platform [F10] PC Compatible

Mouse Emulation [M] Enabled

Keyboard Emulation [N] Enabled

Mouse Wheel Support [W] Disabled

Buzzer [B] Enabled

Keyboard Language [F6] [nn] [Enter]

Note: nn is the

language number

English

Multi-View KVMPTM Switch User Manual

116

Limited Warranty

ATEN warrants its hardware in the country of purchase against flaws in

materials and workmanship for a Warranty Period of two [2] years (warranty

period may vary in certain regions/countries) commencing on the date of

original purchase. This warranty period includes the LCD panel of ATEN LCD

KVM switches. Select products are warranted for an additional year (see A+

Warranty for further details). Cables and accessories are not covered by the

Standard Warranty.

What is covered by the Limited Hardware Warranty

ATEN will provide a repair service, without charge, during the Warranty Period.

If a product is detective, ATEN will, at its discretion, have the option to (1) repair

said product with new or repaired components, or (2) replace the entire product

with an identical product or with a similar product which fulfills the same function

as the defective product. Replaced products assume the warranty of the original

product for the remaining period or a period of 90 days, whichever is longer.

When the products or components are replaced, the replacing articles shall

become customer property and the replaced articles shall become the property

of ATEN.

To learn more about our warranty policies, please visit our website:

http://www.aten.com/global/en/legal/policies/warranty-policy/

Table of Contents

ATEN CM1284 User Manual

Related Manuals