Table of Contents
- Single Port KVM over IP User Manual
- Chapter 1. Introduction
- Chapter 2. Hardware Setup
- Chapter 3. OSD Operation
- Chapter 4. Browser Login
- Chapter 5. Administration
- Chapter 6. The WinClient Viewer
- Chapter 7. The JavaClient Viewer
- Chapter 8. The Log Server
- Chapter 9. LDAP Server Configuration
- Appendix
- Safety Instructions
- Consignes de sécurité
- Technical Support
- IP Address Determination
- IPv6
- Port Forwarding
- Keyboard Emulation
- PPP Modem Operation
- Trusted Certificates
- Self-Signed Private Certificates
- Troubleshooting
- Additional Mouse Synchronization Procedures
- Supported KVM Switches
- Virtual Media Support
- Administrator Login Failure
- Specifications
- About SPHD Connectors
- Limited Warranty
- Index
ATEN CN8000A-AT-E User Manual
Displayed below is the user manual for CN8000A-AT-E by ATEN which is a product in the KVM Switches category. This manual has pages.
Related Manuals
Single Port KVM over IP
CN8000A
User Manual
www.aten.com
CN8000A User Manual
ii
EMC Information
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE
STATEMENT: This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if
not installe d and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in
a residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
The device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation.
FCC Caution: Any changes or modifications not expressly approved by the
party responsible for compliance could void the user's authority to operate this
equipment.
CE Warning: This is a class A product. In a domestic environment this
product may cause radio interference in which case the user may be required to
take adequate measures.
Suggestion: Shielded twist ed pair (STP) cables must be used with the unit to
ensure compliance with FCC & CE standards.
KCC Statement: 유선 제품용 /A급 기기 (업무용 방송 통신 기기 )
이 기기는 업무용 (A 급)전자파적합기기로서 판매자 또는 사용자는 이
점을 주의하시기 바라며 ,가정 외의 지역에서 사용하는 것을 목적으로
합니다 .
RoHS
This product is RoHS complian t.
CN8000A User Manual
iii
User Information
Online Registration
Be sure to register your product at our online support center:
Telephone Support
For telephone support, call this number:
User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer's software described in this manual is sold or licensed as is.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modi fications to this device. It is th e
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage settin g was not selected prior
to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS
CORRECT BEFORE USE.
International http://eservice.aten.com
International 886-2-8692-6959
China 86-400-810-0-810
Japan 81-3-5615-5811
Korea 82-2-467-6789
North America 1-888-999-ATEN ext 4988
1-949-428-1111
CN8000A User Manual
iv
Package Contents
The basic CN8000A package consists of:
1 CN8000A Single Port KVM over IP Switch
1 Custom KVM Cable
1 Custom Console Cable
1 Laptop USB Cable
1 Power Adapter
1 Mounting Kit
1 User Instruction s*
Check to make sure that all the components are present and that nothing got
damaged in shipping. If you encounter a problem, contact your dealer.
Read this manual tho rou ghly and follow the installation and operatio n
procedures carefully to prevent any damage to the unit, and/or any of the
devices connected to it.
*Features may have been added to the CN8000A since this manual was published.
Please visit our website to download the most up-to-date version of the manual.
© Copyright 2016 ATEN® International Co., Ltd.
Manual Date: 2018-06-14
ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved.
All other brand names and trademarks are the registered property of their respective owners.
CN8000A User Manual
v
Contents
EMC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Terminology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiii
Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiv
1. Introduction
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Features and Benefits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Browsers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Custom Console Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
2. Hardware Setup
Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
DIN Rail Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
3. OSD Operation
OSD Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
OSD Navigation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Device Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Set IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Disable Dev Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Reset Default Values. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
CN8000A User Manual
vi
Reset Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Reboot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
4. Browser Login
Logging In. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Main Webpage Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Sidebar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Interactive Display Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Sidebar Submenu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
5. Administration
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Basic Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
User Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Upgrade Main Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Ping Host. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Advanced Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Device Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Service Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
IPv4 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
IPv6 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
DDNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Network Transfer Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Finishing Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
ANMS - Event Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
SMTP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Log Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
SNMP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Syslog Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
ANMS - Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Disable Local Authentication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
RADIUS Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
AD/LDAP Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
CC Management Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Login Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
CN8000A User Manual
vii
Filter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Adding Filters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Account Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Working Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Private Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Certificate Signing Request . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Console Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
OOBC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Serial Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Date/Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Time Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Network Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Customization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Preferences. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
User Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Remote Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Exit Macro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Telnet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Open Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
About. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
6. The WinClient Viewer
Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
The WinClient Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Control Panel Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Macros. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
User Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Running Macros. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
System Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Video Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Gamma Adjustment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
The Message Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
The Button Bar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Message Display Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Compose Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
User List Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
CN8000A User Manual
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Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Virtual Media Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Virtual Media Redirection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Smart Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Zoom. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
The On-Screen Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Mouse Pointer Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Mouse DynaSync Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Automatic Mouse Synchronization (DynaSync) . . . . . . . . . . . . . 106
Mac Considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Manual Mouse Synchronization . . . . . . . . . . . . . . . . . . . . . . . . . 107
Customize Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Admin Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
7. The JavaClient Viewer
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Navigation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
The JavaClient Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Control Panel Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
User Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
System Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Search. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Video Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Message Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Zoom. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
The On-Screen Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Mouse Pointer Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Mouse DynaSync Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Control Panel Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
8. The Log Server
Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
The Menu Bar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Configure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Search. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
CN8000A User Manual
ix
Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
The Log Server Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133
The List Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
The Tick Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
9. LDAP Server Configuration
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
Install the Windows 2003 Support Tools. . . . . . . . . . . . . . . . . . . . . . . . .135
Install the Active Directory Schema Snap-in. . . . . . . . . . . . . . . . . . . . . .136
Create a Start Menu Shortcut Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
Extend and Update the Active Director y Schema. . . . . . . . . . . . . . . . . .137
Creating a New Attribute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137
Extending the Object Class With the New Attribute . . . . . . . . . . . . .138
Editing Active Directory Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140
OpenLDAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143
OpenLDAP Server Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143
OpenLDAP Server Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . .145
Starting the OpenLDAP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146
Customizing the OpenLDAP Schema . . . . . . . . . . . . . . . . . . . . . . . .147
LDAP DIT Design and LDIF File . . . . . . . . . . . . . . . . . . . . . . . . . . . .148
LDAP Data Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148
DIT Creation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149
Using the New Schema. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151
Appendix
Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155
Consignes de sécurité. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156
Général . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156
Montage sur bâti . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159
Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160
International. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160
IP Address Determination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161
First Time Browser Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161
IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161
Network Device IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162
Device List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162
Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162
Network Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162
Set IP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162
About . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163
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Browser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
AP Windows Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
IPv6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Link Local IPv6 Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
IPv6 Stateless Autoconfiguration . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Port Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Keyboard Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
PPP Modem Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Basic Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Connection Setup Example (Windows XP). . . . . . . . . . . . . . . . . . . . 169
Trusted Certificates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Installing the Certificate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Certificate Trusted. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Mismatch Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Self-Signed Private Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Importing the Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
General Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Java. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Sun Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Mac Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
The Log Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Additional Mouse Synchronization Procedures . . . . . . . . . . . . . . . . . . . 181
Windows:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Sun / Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Supported KVM Switches. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Virtual Media Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
WinClient ActiveX Viewer / WinClient AP . . . . . . . . . . . . . . . . . . . . . 183
Java Applet Viewer / Java Client AP. . . . . . . . . . . . . . . . . . . . . . . . . 183
Administrator Login Failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
About SPHD Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
CN8000A User Manual
xi
About this Manual
This User Manual is provided to help you get the most from your CN8000A. It
covers all aspects of installation, configuration and operation. An overview of
the information found in the manual is provided below.
Overview
Chapter 1, Introduction, introduces you to the CN8000A System. Its
purpose, features and benefits are presented, and its front and back panel
components are described.
Chapter 2, Hardware Setup, provides step-by-step instructions for setting
up your installation, and explains some basic op eration procedures.
Chapter 3, OSD Operation, describes how to log into the CN8000A via
the OSD, and explains the functions of each menu item on the screen.
Chapter 4, Browser Login, describes how to log into the CN8000A with a
browser, and explains the functions of the icons and buttons that appear on the
opening page.
Chapter 5, Administration, explains the administrative procedures that are
employed to configure the CN8000A’s working environment, as well as ho w
to operate the CN8000A from the local console.
Chapter 6, The WinClient Viewer, explains how to connect to the
CN8000A with the Windows Client software, and describes how to use the
OSD to access and control the computers connected to the switch.
Chapter 7, The JavaClient Viewer, describes how to connect to the
CN8000A with the Java Applet software, and explains how to use the OSD to
access and control the computers connected to the switch.
Chapter 8, The Log Server, explains how to install and configure the Log
Server.
Chapter 9, LDAP Server Configuration, explains how to configure the
CN8000A for LDAP / LDAPS authentication and authorization with Active
Directory or OpenLDAP.
An Appendix, provides specifications and other technical information
regarding the CN8000A.
CN8000A User Manual
xii
Conventions
This manual uses the following conven tions:
Monospaced Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means to
press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
♦Bullet lists provide information, but do not involve sequential steps.
→Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start → Run means to
open the Start menu, and then select Run.
Indicates critical information.
CN8000A User Manual
xiii
Terminology
Throughout the m a nual we make reference to the terms Local and Remote in
regard to the operators and equipment deployed in a CN8000A installation.
Depending on the point of view, users and servers can be considered Local
under some circumstances, and Remote under others:
Switch’s Point of View
Remote users – We refer to a user as a Remote user when we think of
him as someone who logs into the swi tch over the net from a location
that is remote from the switch.
Local Console – The keyboard mouse and monitor connected directly
to the switch.
Servers – The servers attached to the switch via custom KVM cables.
User’s Point of View
Local client users – We refer to a user as a Local client user when we
think of him as sitting at his computer performing operations on the
servers connected to the switch that is remote from him.
Remote servers – We refer to the servers as Remote servers when we
think of them from the Local Client User’s poin t of view – since,
although they are locally attached to the switch, they are remote from
him.
When we describe the overall system architecture we are usually speaking
from the switch’s point of view – in which case the users are considered
remote. When we speak about operations users perf orm via the browser,
viewers, and AP programs over the net, we are usually speaking from the user’s
point of view – in which case the switch and the servers connected to it are
considered remote.
CN8000A User Manual
xiv
Product Information
For information about all ATEN products and how they can help you connect
without limits, vi si t ATEN on the Web or contact an ATEN Authorized
Reseller. Visit ATEN on the Web for a li st of locations and telephone numbers:
International http://www.aten.com
1
Chapter 1
Introduction
Overview
The CN8000A is a control unit that provides “over-IP” capability to KVM
switches that do not ha ve buil t in over-IP functionality. It allows operators to
monitor and access their computers from remote locations using a standard
Internet browser or Windows and Java based application programs. The
CN8000A connects to the local area network using standard Cat 5e cable, then
uses a custom KVM cable to connect to a local KVM switch or server.
Because the CN8000A uses TCP/IP for its communications protocol, the
server or KVM switch it is connected to can be accessed from any computer
across the Internet – whether that computer is located down the hall, down the
street, or half-way around the world.
Operators at remote locations connect to the CN8000A via its IP address. Once
a connection has been established and authori zation granted, the remote
computer can exchange keyboard, video and mouse signals with the server (or
servers on a KVM switch installation), just as if they were physically present
and working on the equipment directly.
The CN8000A expands on previous models by providing a dedicated RS-232
port for modem access or serial console management, a PON port to attach a
Power Over the NET™ device and a Laptop USB Console port for easy
console access from a laptop.
KVM Switch
CN8000A User Manual
2
With its advanced security features, the CN8000A is the fastest, most reliable,
most cost effective way to remotely access and manage widely distributed
multiple computer instal lati ons.
A mini USB port in the front panel serves as a Laptop USB Console (LUC)
port. No additional monitor, keyboard or mouse is required – simply use a
laptop that utilizes the LUC feature to access a remote computer for easy
management.
The Administrator and Client software included with the CN8000A make it
easy to install, maintain, and operate. System administrators can handle a
multitude of tasks with ease - from installing and running GUI applications, to
BIOS level troubleshooting, routine moni toring, concurrent maintenance,
system administration, rebooting and even pre-booting functions.
The Administrator Utility is available in a browser-based version as well as
Windows-based and Java application versions. The utility is used to configure
the system; limit access from remote computers; manage users; and maintain
the system with firmware and software module updates.
A Windows Client Viewer and a Java Applet Viewer are available for browser
access, while Windows Client AP and Java Client AP programs are provided
for non-browser GUI access. They allow IP connection and login from
anywhere on the Internet. Inclusion of a Java-based client ensures that the
CN8000A is platform indepen dent, and is able to work with practically all
operating systems.
The client software allows access to, and control of, the connected servers.
Once an operator successfully connects and logs in, his screen displays what is
running on the remote unit attached to the CN8000A (KVM OSD display or
server's desktop) and he can control it from h is consol e just as if he were there.
The Log Server records all the events that take place on selected CN8000A
units for the administrator to analyze.
Your CN8000A investment is protected through the ability of its firmware to
be upgraded over the Internet. You can stay current with the latest functionality
improvements by downloading firmware update files from our website as they
become available, and then using the utility to quickly and conveniently
perform the upgrade.
1. Introduction
3
Features and Benefits
The features and benefits provided by a CN8000A deployment are described
in the following table:
Features Benefits
Over-IP
Capability for
Legacy KVM
Switches
Protects your original KVM switch investment. No need to
purchase new KVM switches to achieve the benefits of over-IP
connectivity.
Configuration and
Operation An easy-to-navigate graphical user interface makes for convenient,
intuitive configuration and operation. Web-based Windows and
Java implementations allow the remote equipment to be controlled
from a standard web browser. Windows and Java AP client
software – using the same convenient GUI are also included to
provide access where a browser environment is not desired.
Superior Video With its enhanced fps throughput for crisp responsive video display ,
the CN8000A offers resolutions of up to 1920 x 1200 @ 60Hz;
vibrant 24-bit color depth for rich remote session display. The
remote desktop can appear full-screen, or in a window. In full-
screen mode the remote desktop display scales to the user’s
monitor display size.
Virtual Media USB 2.0 devices (Floppy drives, CDROMs, Flash drives, etc.),
folders, and image files on a user’s local system, appear and act as
if they were installed on the remote server, for ease and
convenience when performing software installation and system
updates across the entire Installation.
Note: Virtual Media only works with 2L-5301UP (1.2m), 2L-5302UP
(1.8m), 2L-5201U (1.2m), and 2L-5202U (1.8m) KVM cables.
Virtual Remote
Desktop
On-screen keyboard with multilanguage support
Exit Macros support
BIOS-level access
Laptop USB
Console (LUC)
A mini USB port in the front panel serves as a Laptop USB Console
(LUC) port allowing a laptop to be used as a console for remote
access.
Smart Card / CAC
Reader Support
To meet advanced security requirements, the CN8000A’s Virtual
Media function allows a Smart Card / CAC reader on a user’s local
system to be mapped to a remote server.
Low Bandwidth
Optimization Bandwidth optimization via grayscaling and video quality settings
allow maximum data throughput in low bandwidth situations. PPP
modem dial-up support ensures reliable connectivity for out-of-
band, and low bandwidth situations.
CN8000A User Manual
4
Multi-Platform /
Multi-Protocol
Support
Windows and Java client software ensures that the CN8000A and
the equipment that connects to it can be accessed from most of the
operating systems in use today (Windows, Linux, Unix, Sun, Mac).
The CN8000A also supports a broad range of communication
protocols, such as TCP/IP, HTTP, HTTPS, UDP, DHCP, SSL, ARP,
DNS, ICMP, CHAP, PPP, 10Base-T, 100Base-T
Multi-Keyboard
Language
Support /
On-Screen
Keyboard
The CN8000A supports multiple keyboard language input –
including English, French, German, Italian, Spanish, Japanese,
Korean, and Traditional Chinese. There is no need to have a
separate keyboard for each language – you can input key data in
any of these languages with the CN80 00A's convenient on-screen
keyboard.
Multi-Users /
Multi-Logins The CN8000A supports up to 64 user accounts, and allows up to
32 concurrent user logins for single-bus access.
Message Board To alleviate the possibility of access conflicts that may result from
multiple user logins, and facilitate communication among the
logged-in users, a message board – similar to an Internet chat
program – allows users to communicate with each other, and
provides mechanisms for a user to take exclusive control of the
KVM functions.
Advanced
Security Advanced security features include password protection –
whereby a valid username and password must be given before
the client software will run – and advanced encryption
technologies, such as secure SSL and TLS 1.2.
Supports SSL data encryption, TLS 1.2 and RSA 2048-bit
certificates for secure users logging in from a browser
Flexible encryption design allows users to choose any
combination of 56-bit DES, 168-bit 3DES 256-bit AES, 128-bit
RC4, or Random for independent KB/Mouse, video, and virtual
media data encryption.
Support for IP/MAC Filter
Supports strong password protection
Private CA
External
Authentication
Support
In addition to its own security protection, the CN8000A allows you
to set up log in authentication and authorization management from
a external sources such as RADIUS, LDAP, LDAPS, and MS Active
Directory.
Event Logging The CN8000A can record all the events that take place on it and
write them to a searchable database. Administrators and selected
users can search for events containing specific words or strings
and retrieve them according to date and order of significance.
Features Benefits
1. Introduction
5
Console
Management Serial console management – serial terminal access. Access the
CN8000A via a built-in serial viewer, or via third party software
(such as PuTTY) for Telnet and SSH sessions.
Out of Band Support – via dial up modem support. Access the
CN8000A through its RS-232 port using a dial-up connection.
Upgradeable
Firmware over
the Internet
No need to add yet another cable to your installation – stay current
with the latest functionality improvements and updates, all over the
Internet.
Remote Power
Control You can add a PON (Power Over the NET™) power management
unit and remotely control the power status of devices on your
installation, including monitoring their current status, as well as
turning servers On, Off and Rebooting them.
Mouse DynaSync No need to re-sync your mouse – Mouse DynaSync provides
automatic locked-in synching of the remote and local mouse
pointers – eliminating the need to constantly resync the two
movements. Your local console mouse movement becomes the
remote unit’s mouse movement.
Full-Screen or
Sizable Remote
Desktop Window
Get a full screen even if your monitor’s resolution is lower than the
remote computer’s resolution. In full-screen mode the remote
desktop display scales to the user’s monitor display size. Supports
up to 1920 x 1200 @ 60Hz; 24-bit color depth for remote sessions.
DDNS Allows the mapping of a dynamic IP address assigned by a DHCP
server to a hostname.
End session Administrators can terminate running sessions
Features Benefits
CN8000A User Manual
6
System Requirements
Servers
Servers are the computers connected to the switch via KVM Cables (see
Terminology, page xiii). The following equipment must be installed on these
servers:
A VGA, SVGA or multisync port
For USB KVM Cable Connections: Type A USB port and USB host
controller
For PS/2 KVM Cable Connectio ns: 6-p in Mini-DIN keyboard and mouse
ports
Cables
A custom KVM cable set (USB; PS/2) to link the CN8000A to a server or
KVM switch are provided with this package.
Custom KVM cable sets are available in various lengths, as shown in the
table below:
To purchase additional cable sets, contact your dealer.
One custom Console cable set to link the CN8000A to a local console is
provided with this package.
Cable Type Length CS Part Number
PS/2 1.2 m 2L-5201P
1.8 m 2L-5202P
1.8 m 2L-5702P
3.0 m 2L-5203P
6.0 m 2L-5206P
USB 1.2 m 2L-5201U
1.8 m 2L-5202U
3.0 m 2L-5203U
5.0 m 2L-5205U
PS/2-USB 1.2 m 2L-5301UP
1.8 m 2L-5302UP
3.0 m 2L-5303UP
1. Introduction
7
Note: This cable set has been designed to operate with either PS/2 or USB
consoles.
A USB 2.0 cable for use with the Laptop USB Consol e (LUC) (see Laptop
USB Console (LUC), page 3) is provided with thi s package.
Cat 5e or higher Ethernet cable (not provided with this package), should be
used to connect the CN8000A to the LAN, WAN, or Internet.
CN8000A User Manual
8
Video
Only the following non-interlaced video signals are supported:
Operating Systems
Supported operating systems for remote user computers that log into the
CN8000A include Windows XP and higher, and other systems capable of
running Sun's Java Runtime Environment (JRE) 6, Update 3, or higher
(Linux, Mac, Sun, etc.).
Supported operating systems for servers that connect to the CN8000A are
shown in the table, below:
Resolution Refresh Rates
640 x 480 60, 72, 75, 85, 90, 100, 120
720 x 400 70
800 x 600 56, 60, 72, 75, 85, 90, 100, 120
1024 x 768 60, 70, 75, 85, 90, 100
1152 x 864 60, 70, 75, 85
1280 x 720 60
1280 x 1024 60, 70, 75, 85
1600 x 1050 60
1600 x 1200 60
1920 x 1080 60
1920 x 1200 60
OS Version
Windows XP and higher
Linux RedHat 7.1 and higher
Fedora Core12 and higher
SuSE 11.1 and higher
Mandriva (Mandrake) 9.0 and higher
UNIX AIX 7.1 and higher
FreeBSD 10.1 and higher
Sun Solaris 10 and higher
Novell Netware 6.5 and higher
Mac OS X 10.7 and higher
1. Introduction
9
DOS 6.2 and higher
OS Version
CN8000A User Manual
10
Browsers
The browsers and the versions shown in the table below have been tested to
support CN8000A login for the users:
*See Mac Systems, page 180, for fu rther information regarding Safari.
Browser Version
IE 8, 10, 11
Firefox 33, 45.2.0, 47.0
Safari* 9.1.3
Opera 38.0.2220.31
Chrome 45.0.2454.82, 51.0.270.103
Edge 25.10586.0.0
1. Introduction
11
Components
Front View
No. Component Description
1 LAN Port The Cat 5e/6 cable that connects the CN8000A to the LAN
plugs in here.
2 Laptop USB
Console (LUC) Use the USB cable provide with this package to connect a
laptop to this port for console access.
3Firmware
Upgrade/Reset
Switch
1. Pressing and releasing this switch performs a CN8000A
system reset. (See Erratic operation, page 175.)
2. Pressing and holding this switch for more than three
seconds returns the CN8000A to its factory default
configuration settings.
3. Pressing and holding this switch while powering on the
switch returns the CN8000A to its factory default firmware
level. This operation should only be performed in the event
of a firmware upgrade failure that results in the device
becoming inoperable.
Note: This switch is recessed and must be pushed with a thin
object - such as the end of a paper clip, or a ballpoint pen.
4 10/100/1000
Mbps LED The LED lights ORANGE to indicate 10 Mbps data
transmission speed. It lights ORANGE+GREEN to indicate
100 Mbps data transmission speed. It lights GREEN to
indicate 1000 Mbps data transmission speed.
5 Link LED Flashes GREEN to indicate that a Client program is accessing
the device.
6 Power LED Lights ORANGE when the CN8000A is powered up and ready
to operate.
1 2 3 4 5 6
CN8000A User Manual
12
Rear V i ew
No. Component Description
1 Power Jack The power adapter cable plugs in here.
2 PC/KVM Port The KVM cable (supplied with this package) that links the
CN8000A to your server or KVM switch plugs in here.
3 PS/2 - USB
Console Port The CN8000A can be accessed via a local console as well
as over the Net. The cable for the local console (keyboard,
monitor, and mouse) plugs in here. The console can use
either a PS/2 or USB keyboard and mouse. Each
connector is color coded and marked with an appropriate
icon to indicate itself.
4 PON Port This port is made available for use with a Power over the
NET™ remote power management module. If you connect
a PON device, its cable plugs in here. Refer to the User
Manual that came with the PON device for operation
details.
5 RS-232 Port This serial port is provided for:
1. Serial console management (see Console
Management, page 65 for details); or
2. Out-of-band modem operation (see OOBC, page 65 for
details).
1 2 3 4 5
1. Introduction
13
Custom Console Cable
Note: You can use any combination of keyboard and mouse connections. For
example, you can use a PS/2 keyboard with a USB mouse.
USB Keyboard
USB Mouse
Video
PS/2 Keyboard
PS/2 Mouse
CN8000A User Manual
14
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15
Chapter 2
Hardware Setup
Mounting
Rack Mounting
For convenience and flexibility, the CN8000A can be mounted on a syst em
rack. To rack mount the unit do the following:
1. Remove the two original screws from the bottom of the unit (near the rear
of the unit).
2. Using the screws provided with the rack mo unt kit, screw the mounting
bracket into the CN8000A – as shown in the diagram below.
1. Important safety information regarding the placement of this
device is provided on page 153. Please review it before
proceeding.
2. Make sure that the power to any device that you connect to the
installation has been turned off. You mu st unplug the power
cords of any computers that have the Keyboard Power On
function.
Phillips hex head
M3 x 8
CN8000A User Manual
16
3. Screw the bracket into any convenient locatio n on the rack.
Note: Rack screws are not provided. Use screws that are appropriate for
your rack.
DIN Rail Mounting
To mount the CN8000A on a DIN rail:
1. Screw the mounting bracket to the back of the CN800 0A as described in
steps 1 and 2 of the wall mounting procedure.
2. Use the larger screws supplied with the Rack Mount Kit to screw the DIN
rail brackets to the mounting bracket – as shown in the diagram, below:
3. Hang the unit on the DIN rail.
2. Hardware Setup
17
Installation
To install the CN8000A, refer to the inst allat ion diagrams on the next two
pages (the numbers correspond to the numbers of the steps), and do the
following:
1. Use the Custom Console Cable provided with this package to connect the
CN8000A’s PS/2-US B Co nsole Port, to the local console keyboard,
monitor and mouse.
Note: 1. The Custom Console Cable comes with connectors for both PS/2
and USB mice and keyboards – use the ones appropriate for your
installation.
2. You can use any combination of keyboard and mo use
connections. For exam ple, you can use a PS/2 keyboard with a
USB mouse.
2. Use the Custom KVM Cable provided with this package to connect the
CN8000A’s PC/KVM Port, to the keyboard, video and mouse ports of the
server, or KVM switch’s port or KVM cable that you are installing.
Note: 1. The diagram shows a connection to a KVM switch with PS/2
mouse and keyboard ports using a PS/2 KVM cable set. The
CN8000A can also connect to a server or KVM switch that uses
a USB connection by using a USB KVM cable set. See Cables,
page 6, for cable option information.
2. If you are using a PS/2 configuration KVM cable, refer to
page 181 for mouse pointer synchronization information. When
PS/2 cables are used (without USB) the virtual media functions
will not work.
3. If you are using a USB configuration KVM cable, see Mouse
DynaSync Mode, page 106, for mouse pointer synchronization
information.
4. The CN8000A’s virtual media features may not be supported,
depending on the functionality of the cascaded KVM switch (see
Supported KVM Switches, page 18 3).
3. (Optional) If you want to connect a PON device for remote power
management, plug its cable into the PON Port.
CN8000A User Manual
18
4. (Optional) If you want to connect a serial console device or modem, plug
its cable into the RS-232 Port.
5. (Optional) If you want to use a laptop as a console, use the Laptop USB
Cable included with this package to connect the laptop’s USB port to the
CN8000A’s Laptop USB Conso le Po rt .
6. Plug a Cat 5e/6 Ethernet cable into the CN8000 A's LAN Port.
7. Plug the power adapter cable into the CN8000A's Power Jack, then plug
the power adapter into an AC power source.
This completes the hardware installat ion, and you are ready to start up.
Note: When starting up, be sure to first power on the CN8000A, then power
on the server or KVM switch.
2. Hardware Setup
19
4
KVM Switch
2
7
6
3
1
PN0108
Modem
Serial Console Device
(Router, Switch, Sunre V100,....)
5
CN8000A User Manual
20
2A
1
CL5708-CL5716
CS1708A-CL1716A
2B
CN8000A
21
Chapter 3
OSD Operation
OSD Overview
The On Screen Display (OSD) is a menu driven method to view and configure
the CN8000A’s basic settings. To display the Main Screen, tap the OSD hotkey
twice.
The default hotkey is [Scroll Lock]. You can change the hotkey to the Ctrl key
or the Alt key if you like (see User Preferences, page 74).
Note: 1. If you use the Ctrl or Alt key method you must press the same Ctrl or
Alt key both times.
2. Once you start the OSD, the keyboard lock will be control led by th e
device. The number lock and caps lock will always be on when the
OSD is being accessed.
Before the OSD Main Screen comes up, a login dialog box appears requesting
a username and password. You must provide a valid username and password
to continue.
The first time that the OSD is accessed, you must use the default username and
password. The default username is administrator; the default password is
password. For security purposes, we strongly recommend changing these to
something unique after you log in for the fi rst tim e.
After logging in with the default username and password, the OSD Main
Screen opens in Administrator mode. In this mo de, you have administrator
privileges, with access to all administrator and user functions, and can set up
operations (including password authorization for the future), as you prefer.
CN8000A User Manual
22
When you log in to the OSD, the CN800 0A’s main menu appears:
OSD Navigation
The OSD uses a menu that is navigated using they keyboard or mouse.
To Logout of th e OSD me nu, click th e X at the upper right corner of the
OSD W indow or press Esc.
To move up or down th rough the list one line at a time, use the up and
down arrow keys.
To exit a screen and return to the main menu, press Esc.
Chapter 3. OSD Operation
23
Device Information
The Device Information page provides informati on about theCN8000A's
status.
Field Explanation
Device Name Display the name given to the CN8000A.
MAC Address: The CN8000A's MAC Address is displayed here.
Firmware Version Indicates the CN8000A's current firmware version level. New
versions of the CN8000A's firmware can be downloaded from our
website as they become available (see Upgrade Main Firm ware,
page 38). You can reference this number to see if there are newer
versions available on the website.
IP Address Displays the CN8000A’s Internet Protocol Version 4 (32 bit)
address.
Subnet Mask Displays the CN8000A’s Subnet Mask address.
Default Gateway Displays the CN8000A’s Default Gateway address.
DNS Server 1 / 2 Displays the DNS Server configured for the CN8000A.
IPv6 Address Displays the CN8000A’s Internet Protocol Version 6 (128 bit)
address (Appears only when an IPv6 address is assigned).
IPv6 Subnet Prefix
Length Displays the prefix length of the IPv6 Subnet address (Appears
only when an IPv6 address is assigned).
CN8000A User Manual
24
Set IP Address
The Set IP Address screen is used to specify the CN8000A's network
environment.
The CN8000A can have its IPv4 address assigned dynamically (DHCP), or it
can be given a fixed IP address.
For dynamic IP address assignment, select the Obtain IP address
automatically (DHCP] , radi o butt on. (This is the default setting.)
To specify a fixed IP address, select the Set IP address manuall y [Fixed
IP], radio button and fil l in the IP Address, Subnet Mask and Default
Gateway. When you select this option the following screen appears:
Note: 1. If you choose Obtain IP address automatically (DHCP), when the
switch starts up it waits to get its IP address from the DHCP server. If
Chapter 3. OSD Operation
25
it hasn’t obtained the address after one minute, it automaticall y
reverts to its factory defaul t IP address (192.168.0.60.)
2. If the CN8000A is on a network that uses DHCP to assign network
addresses, and you need to ascertain its IP address, see IP Address
Determination, page 161, for information.
Disable Dev Authentication
Selecting Disable Dev Authentication will disable local login authentication on
the CN8000A. The switch can only be accessed using LDAP, LDAPS, MS
Active Directory, RADIUS or CC Management authenticati on. For more
information, see ANMS - Authenticat ion , page 51.
Reset Default Values
Click Reset Default Values to use the default factory settings of the CN8000A.
Reset Certificate
Click Reset Certificate to use the Private Certificate settings of the CN8000A.
For more information, see Private Certificate, page 62.
Reboot
Click Reboot to power down and restart the CN8000A.
CN8000A User Manual
26
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27
Chapter 4
Browser Login
The CN8000A can be accessed either from an Internet browser, via Windows
and Java application (AP) program, or by PPP modem dial-in. The next several
chapters describe browser-based operations; AP access is discussed in
Chapter 9; PPP mod em login is discussed on page 168.
Logging In
To operate the CN8000A from an Internet browser, begin by loggin g in:
1. Open your browser and specify the IP address of the CN8000A you want
to access in the browser's URL location bar.
Note: 1. For security purposes, a login string may have been set by the
administrator. If so, you must include a forward slash and the
login string along with the IP address when you log in. For
example:
192.168.0.100/CN8000A
If you don't know the IP address and login string, ask your
Administrator.
2. If you are the administrator, and are logging in for the first time,
the various ways to determine the CN8000A's IP address are
described in the Appendix on page 161.
2. If a Security Alert appears, click Continue to this website.
The security certificate can be trusted (See Trusted Certificates, page 170,
for details).
CN8000A User Manual
28
3. The CN8000A login page appears:
4. Provide a valid Username and Password (set by the CN8000A
administrator), then click Login to continue.
Note: 1. If you are the administrator, and are logging in for the first time,
use the default Username: administrator; and the default
Password: password. For security purpo ses, we stron gly
recommend you remove these and give yourself a uniqu e
Username and Password (see User Managemen t, page 34).
2. If you supplied an invalid login, the aut hentication routine will
return this message: Invalid Username or Password. Please try
again. If you see this message, log in again being careful with the
Username and Password.
5. After you have successfully logged in, the CN8000A Main Screen
appears:
4. Browser Login
29
Main Webpage Elements
The Main page consists of two sections the Sidebar and Interactive Display
Panel, as shown below. Each section of the web browser is explained in detail
in Chapter 5, Administration.
Sidebar
The Sidebar to the left provides a tree view menu of links to the Basic Settings,
Advanced Settings, and Preferences, that relate to the various options. A lower
bar provides two icons allowing you to Logout or launch the Viewer. The next
page provides a basic overview of each submenu.
Interactive Display Panel
The screen to the right of the sidebar is your main work area. The screens that
appear reflect your sidebar menu choices, and allow you to make changes to
the CN8000A.
Note: If a user doesn’t have permission to perform a particular activity, the
menu for that activity doesn’ t appear. See User Management, page 34,
for permission details.
CN8000A User Manual
30
Sidebar Submenu
Sidebar Menu Description
Basic Settings
User Management- Create, Manage and set Permissions for
User Accounts.
Session- View and End current CN8000A user sessions.
Maintenance- Perform Backups, Restores, and Firmware
upgrades.
Advanced Settings
Device Information- View the CN8000A’s system information.
Network- Manage network settings.
ANMS- Manage Advanced Network Management Settings.
Security- Manage filters, policies, encryption, virtual Media,
and private certificate information.
Console Management- Configure serial port settings.
Date/Time- Set date and time information for the CN8000A.
Customization- Customize the CN8000A system settings.
Preferences
User Preferences- Set the current users default settings and
password.
Log- View event information logged for the CN8000A.
Remote Console- Provides a Remote Console Preview, Exit
Macro setup, and Power Management.
Download- Provides a link to install the Windows Client AP,
Java Client AP and Log Server AP.
About Click this link to display the CN8000A’s firmware version, and
copyright information.
Viewer Launches the Java or WinClient Viewer application for remote
server access.
Logout
Click this icon to log out and end your CN8000A session. For
security reasons, it is important to log out when your session
ends. Otherwise, if Disable Duplicate Login is checked, other
users must wait until the timeout setting has expired, and the sys-
tem logs you out, before the CN8000A can be accessed (see Dis-
able Duplicate Login, page 59).
4. Browser Login
31
Viewer
You can connect to the remote server by clicking the Viewer icon from the
lower section of the sidebar.
After clicking the Viewer icon:
If you are logged in with a browser other than Windows Internet Explorer ,
a Java Applet Viewer application will open your remote server session.
If you are logged in with IE as your browser, and you chose Auto as your
Default Viewer , a WinClient Viewer application will open your remot e
server session.
If you are logging in with IE as your browser, and you chose Java as your
Default Viewer , a Java Applet Viewer application will open your remote
server session.
Clicking the Viewer icon opens the rem ot e server’s di splay on your desktop.
Information on Java Applet Viewer operation is discussed in Chapter 7;
WinClient Viewer operation is discussed in Chapter 6.
CN8000A User Manual
32
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33
Chapter 5
Administration
Introduction
Administration of the CN8000A using a web browser is divided into 3 sections:
Basic Settings, Advanced Settings, and Preferences. Each section is listed on
the sidebar with sub-menus that are used to configure the CN8000A ’s
operating environment. This chapter discusses each of them in turn.
Note: 1. As you make your configuration changes in each section, click Apply
to save them.
2. Some configuration changes only take effect after the CN8000A is
reset. When those changes are made, a check is automatically put in
the Reset on Exit box (see Customization, page 72). To have the
changes take effect, log out and then log back in again.
3. If you don't have Configuration priv ileges (see User Management,
page 34 ), the Adm inistration configuration dialogs are not available.
CN8000A User Manual
34
Basic Settings
This section provides 3 sub-menus: User Management, Sessions, and
Maintenance, used to manage user accounts and perform system maintenance
on the CN8000A.
User Management
The User Management p age is used to create and manage user profiles. Up to
64 user profiles can be established.
To add a user profile, fill in the information under User Information, Role
and Permissions, then click Add. The new user’s name appears in the left
panel. The fields in the right panel are explained in th e table on the next
page.
To delete a user profile, select it from the names displayed in the left panel,
and click Remove. The user’s name is removed from the panel.
To modify a user profile, first select it from the list in the left panel; change
the information that appears in the right panel; then click Update.
Note: The user’s password is not displaye d – the Password and Confirm
password fields are filled with round bullets. If you do not want to
change the user’s password, simply leave the two fields as is.
The Admin and User radio buttons select automatically confi gured
permissions. If you wish to modify these perm issions, choose the Select
radio button, then specify the permissions individually, as described in the
table on the next page.
5. Administration
35
An explanation of the profile items is given in the table below:
Item Explanation
Username From 1 to16 characters are allowed depending on the Account
Policy settings. See Account Policy, page 59.
Password From 0 to16 characters are allowed depending on the Account
Policy settings. See Account Policy, page 59.
Confirm Password To be sure there is no mistake in the password you are asked to
enter it again. The two entries must match.
Description Additional information about the user that you may wish to
include.
Administrator Gives the user Administrator level access to the CN8000A. All
permissions (except View Only) are granted (see Permissions
below).
User Gives the user User level access to the CN8000A. Windows
Client, Power Manager, and Java Client permissions are granted
(see Permissions below).
Select Select is the default account type. It allows the administrator to
select which permissions the user will be allowed.
CN8000A User Manual
36
The Reset button clears all the information shown in the right panel.
When you have made all your changes, click Apply.
Permissions Click to place/r emove a check mark next to an item to
grant/withhold access to that aspect of the CN8000A’s operation.
Windows Client: Checking Win Client allows a user to access
the CN8000A via the Windows Client software.
Java Client: Checking Java Client allows a user to access the
CN8000A via the Java Client software.
View Only: Checking View Only allows a user to view the video of
the display of the computers attached to the ports of the KVM
switch connected to the CN8000A, but they are not allowed to
perform any operations on the computers.
Config: Checking Configure gives a user Administrator privileges,
and allows the user to set up and modify the CN8000A's
operating environment.
System Log: Checking System Log allows a user to view the
contents of the log file.
Force to Grey Scale: Forces the user’s view of the remote
display to be in gray scale. This can speed up I/O transfer in low
bandwidth situations.
Telnet: If Serial Console management is enabled (see Console
Management, page 65), checking Telnet allows a user to open a
Telnet session.
SSH: If Serial Console management is enabled (see Console
Management, page 65), checking SSH allows a user to open a
SSH session.
Power Management: Checking Power Management allows a
user to Power On / Power Off / Reset devices via an attached
Power Over the NET™ unit.
Enable Virtual Media: Checking Enable Virtual Media allows a
user to utilize the CN8000A’s Virtual Media capabilities (see
Virtual Media, page 99 for details). Drop down the list to select
whether the user has Read/Write, or Read Only permission.
5. Administration
37
Sessions
The Sessions page lets the administrator see at a glance all the users currently
logged into the CN8000A, and provides information about each of their
sessions.
The meanings of the headings at the top of the page are fairly straightforward.
Username refers to the account that the user logged in with.
IP refers to the IP address that the user has logged in from.
Login Time refers to the date and time that the account logged in.
Client refers to the means the user employed to connect to the CN8000A
(Browser, WinClient AP, JavaClient AP, etc.).
Category lists the type of user who has logged in: Admin (Administrator),
User, or Select. (See User Management, page 34 for details about user
types.)
Devices lists the device name given to the CN8000A.
Ports lists the name of the name of the KVM port that is being accessed by
the user.
This page also gives the administrat or the opti on of forcing a user log out by
selecting the user and clicking End Session; or refreshing the Sessions page by
clicking Refresh.
CN8000A User Manual
38
Maintenance
The Maintenance page allows Administrators to upgrade the firmware,
backup/restore the CN8000 A’s settings and user information, and ping
devices.
Upgrade Main Firmware
As new versions of the CN8000A firmware become available, they can be
downloaded from our website. Check the website regularly to find the latest
information and packages.
To upgrade the firmware, do the following:
1. Download the new firmware fi le to your computer.
2. Open your browser; log in to the CN8000A; and click the Maintenance
link to bring up the Firmware File dialog box:
3. Click Browse; navigate to the directo ry th at the new firmware file is in
and select the file.
4. Click Upgrade Firmware.
If Check Main Firmware Version is enabled, when you perform an
upgrade the current firmware level is compared with that of the upgrade
file. If the current version is higher than or equal to the upgrade version, a
message appears informing you of the fact and the procedure stops.
Note: If you want to install an older firmware version, you must uncheck
the Check Firmware Version checkbox before clicking Upgrade
Firmware.
5. After the upload completes, a message appears on the screen to inform you
that the operations succeeded. Click Logout at the bottom left of the Main
web page.
5. Administration
39
6. In the screen that comes up click Yes to confirm that you want to exit and
reset the CN8000A.
Note: You will need to wait a bit before logging back in.
Backup
The Backup section of the Backup/Restore page gives you the ability to back
up the CN8000A’s configuration and user profile information.
To perform a backup, do the following:
1. (Optional) In the Password field, key in a passw ord for the file.
Note: If you set a password, make a note of it, since you will need it to be
able to perform restore operations with the file.
2. Click Backup.
3. When the browser asks what you want to do with the file, select Save; then
save it in a convenient location.
Note: The CN8000A saves all its backup files as Sysconfig.cfg. If you
want to save more than one backup file, simply rename the fi le to
something convenient when you save it.
Restore
Backed up User Account and Configuration information can be restored in the
Restore section of the page. Information currently configured on the CN8000A
will be replaced with the information that you choose to restore.
CN8000A User Manual
40
To restore a previous backup, do the following:
1. If a password was set when the backup was made, key the same password
that you used to save the backup file in the Password field. If a password
wasn’t set, you can leave this field blank.
2. Click Browse; navigate to the file and select it.
Note: If you renamed the file, you can leave the new name. There is no
need to return it to it s original name.
3. Select which parts of the backup you wish to restore:
Click the Select All radio button to restore both User Account and all
CN8000A configuration information
Click the User Account radio button to only restore User Account
information
Select the User Select radio button to choose which parts of the backed
up information you wish to restore, then click the checkboxes below
the Options heading to select/deselect the restore elements.
4. When you have made your selections, click Restore.
After the file is restored, a message appears to inform you that the
procedure succeeded.
5. Administration
41
Ping Host
The Ping Host page allows you to ping the IP address of a device to see if it’s
responding on the network. To ping a device, enter the IP address and click
Ping.
CN8000A User Manual
42
Advanced Settings
This section provides 7 sub-menus: Device Information, Network, ANMS,
Security, Console Management, Date/Time, and Customization, used to
configure device settings for the CN8000A.
Device Information
The Device Information page is the first of the Advanced Settings pages, and
provides information about the CN8000 A's status.
An explanation of each of the fields is given in the table below:
Field Explanation
Device Name To make it easier to manage installations that have more than one
CN8000A, each one can be given a name. To assign a name for
the CN8000A, key in one of your choosing here (50 characters
max.), then click Save.
MAC Address: The CN8000A's MAC Address is displayed here.
Firmware Version Indicates the CN8000A's current firmware version level. New
versions of the CN8000A's firmware can be downloaded from our
website as they become available (see Upgrade Main Firmware,
page 38). You can reference this number to see if there are newer
versions available on the website.
IP Address Displays the CN8000A’s Internet Protocol Version 4 (32 bit)
address.
Subnet Mask Displays the CN8000A’s Subnet Mask address.
Displays the CN8000A’s Default Gateway address.
IPv6 Address Displays the CN8000A’s Internet Protocol Version 6 (128 bit)
address (Appears only when an IPv6 address is assigned).
IPv6 Subnet Prefix
Length Displays the prefix length of the IPv6 Subnet address (Appears
only when an IPv6 address is assigned).
5. Administration
43
Network
The Network page is used to specify the CN8000A's network environ ment .
IP Installer
The IP Installer is an external Windows-based utility for assigning IP
addresses.
Click one of the radio buttons to select Enabled, View Only, or Disable for the
IP Installer utility. See page 161 for IP Installer details.
Note: 1. If you select View Only, you will be able to see the CN8000A in the
IP Installer’s Device List, but you will not be able to change the IP
address.
2. For security, we strongly recommend that you set this to View Only
or Disabled after using it.
CN8000A User Manual
44
Service Ports
If a firewall is being used, the Administrator can specify the port numbers that
the firewall will allow (and set the firewall accordingly). If a port other than the
default is set, users must specify the port number as part of the IP address when
they login from a WinClient or Java Client AP program. If not, an invalid port
number (or no port nu mber) is specified, the CN8000A will not be found.
An explanation of th e fields is give n in the table below:
Note: 1. Valid entries for all of the Service Ports are from 1–65535.
2. The service ports cannot have the same value. You must set a
different value for each one.
3. If port numbers are not set to the default value, any user trying to
access the CN8000A from a Windows Client AP, Java Client AP,
third party SSH or Telnet viewer, or via web browser will need to
specify the new port number for access.
Field Explanation
Program This is the port number for connecting to the CN8000A from the
Windows Client and Java Applet Viewers, and from the Windows
and Java AP programs. The default is 9000.
HTTP The port number for a browser login. The default is 80.
HTTPS The port number for a secure browser login. The default is 443.
SSH The port for SSH access. The default is 22.
Telnet The port for Telnet access. The default is 23.
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IPv4 Settings
The CN8000A can have its IPv4 address assigned dynamically at boot-up
(DHCP), or it can be given a fixed IP address.
For dynamic IP address assignment, select the Obtain IP address
automatically [DHCP], radio button. (This is the default setting.)
To specify a fixed IP address, select the Set IP address manuall y [Fixed
IP], radio button and fill in the IP Address, Subnet Mask and Default
Gateway.
Note: 1. If you choose Ob tai n IP address automatically [DHCP], when the
switch starts up it waits to get its IP addres s from the DHCP server. If
it hasn’t obtained the address after one minute, it automaticall y
reverts to its factory defaul t IP address (192.168.0.60.)
2. If the CN8000A is on a network that uses DHCP to assign network
addresses, and you need to ascertain its IP address, see IP Address
Determination, page 161, for information.
DNS Server
The CN8000A can have its DNS server address assigned automatically, or a
fixed address can be specified.
For automatic DNS Server address assignment, select the Obtain DNS
server address auto mat ically, radio button.
To specify a fixed address, select the Set DNS server address manually,
radio button and fill in the required information.
Note: Specifying an alternate DNS Server address is optional.
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IPv6 Settings
The CN8000A can have its IPv6 address assigned dynamical ly at boot-up
(DHCP), or it can be given a fixed IP address.
For dynamic IP address assignment, select the Obtain IPv6 address
automatically [DHCP], radio button. (This is the default setting.)
To specify a fixed IP address, select the Set IPv6 address manually [Fixed
IP], radio button and fil l in the IPv6 Address, Subnet Prefix Length and
Default Gateway.
Note: If the CN8000A is on a network that uses DHCP to assign network
addresses, and you need to ascertain its IP address, see IP Address
Determination, page 161, for information.
DNS Server
The CN8000A can either have its DNS server address assigned automatically,
or a fixed address can be specified.
For automatic DNS Server address assignment, select the Obtain DNS
server address automatically, radio button.
To specify a fixed address, select the Set DNS server address manually,
radio button and fill in the required information.
Note: Specifying an alternate DNS Server address is optional.
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DDNS
DDNS maps the dynamic IP address assigned by a DHCP server to a host
name. The CN8000A can update the DDNS server with its IP address
whenever the IP address is changed.
To enable the DDNS capability for the CN8000A, do the following:
1. Check Enable.
2. Enter the Host Name that you registered with your DDNS service provider.
3. Drop down the DDNS list to select the DDNS service you are registered
with.
4. Key in the Username and Password that authenticates you with your
DDNS service.
5. In the DDNS Retry Time field, key in how many hours the CN8000A waits
before it tries to reconnect to the DDNS server, when the CN8000A fails
to connect.
Network Transfer Rate
This setting allows you to tailor th e size of the data transfer stream to ma tch
network traffic conditions by setting the rate at which the CN8000A transfers
data to remote computers. The range is from 4–99999 Kilobytes per second
(KBps).
Finishing Up
After making any network changes, be sure Reset on exit on the Customization
page (see Customization, page 72) has been enabled (there is a check in the
checkbox), before logging out. This allows network changes to take effect
without having to power the CN8000A off and on.
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ANMS - Event Destination
The Advanced Network Management Settings Event Destination page allows
you to set up login authentication and authorization management from external
sources. It is divided into several sections, described in the sections that follow.
SMTP Settings
To have the CN8000A email reports from the SMTP server to you, do the
following:
1. Enable the Enab le report from the following SMTP Server, and key in the
SMTP Server IP address and Service Port.
If you select My server r equires secure connection (SSL) the Service Port
entry is changed to 465.
2. If your server requires authentication, put a check in the Server requires
authentication checkbox, and key in the appropriate account information
in the Account Name and Password fields.
3. Key in the email address of where the report is being sent from in the From
field.
Note: 1. Only one email address is allowed in the From field, and it cannot
exceed 64 Bytes.
2. 1 Byte = 1 English alphanumeric character.
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4. Key in the email address (addresses) of where you want the SMTP reports
sent to in the To field.
Note: 1. If you are sending the report to more than one email address,
separate the addresses with a semicolon. The total cannot exceed
256 Bytes.
2. 1 Byte = 1 English alphanumeric character.
5. Select the report options you would like sent. Choices include: Report IP
Address, Report system reboot, Report user login and Report user logout.
Log Server
Important transactions that occur on the CN8000A, such as logins and internal
status messages, are kept in an automatically generated log file. See Chapter 8,
The Log Server, for details on settin g up the log server.
Specify the MAC address of the computer that the Log Server runs on in
the MAC address field.
Specify the port used by the computer that the Log Server runs on to listen
for log details in the Service Port field. The valid port range is 1–65535.
The default port number is 9001.
Note: The port number must be different than the one used for the
Program port (see Program, page 44).
SNMP Server
To be notified of SNMP trap events, do the following:
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1. Check Enable SNMP Agent.
2. Key in the Server IP address and Service Port number of the computer to
be notified of SNMP trap events. The valid port range is 1-65535.
Note: The following SNMP trap events are sent: System Power On, Login
Failure, and System Reset.
Syslog Server
To record all the events that take place on the CN8000A and write them to a
Syslog server, do the following:
1. Check Enable.
2. Key in th e Server IP addre ss and Service Port number of the Syslog server .
The valid port range is 1-65535.
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ANMS - Authentication
The Advanced Network Management Settings Authentication page allows you
to set up login authentication and authorization management from external
sources. It is divided into several sections, which are described in the sections
that follow.
Disable Local Authentication
Selecting this option wi ll disable local login authentication on the CN8000A.
The switch can only be accessed using LDAP, LDAPS, MS Active Directory,
RADIUS or CC Management authentication.
RADIUS Settings
To allow authentication and authorization for the CN8000A through a
RADIUS server, do the following:
1. Check Enable.
2. Fill in the IP add resses and port numbers for the Preferred and Alternate
RADIUS se rvers.
3. In the Timeout field, set the time in seconds that the CN8000A waits for a
RADIUS server reply before it times out.
4. In the Retries field, set the number of allowed RADIUS retries.
5. In the Shared Secret field, key in the character string that you want to use
for authentication be tween the CN8000A and the RADIUS Server.
(Continues on next page.)
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6. On the RADIUS server, set the access rights for each user according to the
information in the table, below:
Note: 1. The characters are not case sensitive. Capitals or lower case work
equally well.
2. Characters are co mma delimited.
RADIUS Examples
RADIUS Server access rights examples are given in the table, below:
Character Meaning
c Grants the user administrator privileges, allowing the user to configure
the system.
w Allows the user to access the system via the Windows Client program.
j Allows the user to access the system via the Java applet.
p Allows the user to Power On/Off, Reset devices via an attached
PN0108.
l Allows the user to access log information via the user's browser.
v Limits the user's access to only viewing the video display.
s Allows the user to use the Virtual Media function in Read Only mode.
m Allows the user to use the Virtual Media function in Read/Write mode.
t Allows the user to access the system via a Telnet session.
h Allows the user to access the system via an SSH session.
a Allows the user to access the system via a Telnet or SSH session
su/user Where user represents the Username of a CN8000A user whose
permissions reflect the permissions you want the RADIUS authorized
user to have.
String Meaning
c,w,p User has administrator privileges; user can access the system via the
Windows Client; user can access the attached PN0108
w,j,l User can access the system via the Windows Client; user can access the
system via the Java Applet; user can access log information via the user's
browser.
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AD/LDAP Settings
To allow authentication and authorization for the CN8000A via LDAP /
LDAPS, refer to the information in the table, belo w:
Item Action
Enable Put a check in the Enable checkbox to allow LDAP / LDAPS
authentication and authorization.
LDAP / LDAPS Click a radio button to specify whether to use LDAP or LDAPS.
Enable Authorization Select whether to enable Enable Authorization, or not.
1. If enabled (the box is checked), the LDAP / LDAPS server
directly returns a ‘permission’ attribute and authorization for
the user that is logging in. With this selection the LDAP
schema must be extended. See LDAP Server Configura-
tion, page 135, for details.
2. If not enabled (no check in the box), the result the server
returns indicates whether the user that is logging in belongs
to the ‘CN8000A Admin Group’. If the result is ‘yes’ the user
has full access rights; if the result is ‘no’, the user only has
limited access rights.
Note: Consult the LDAP / LDAPS administrator to
ascertain whether to enable the Enable Authorization
function, or not.
LDAP Server and Port Fill in the IP address and port number for the LDAP or LDAPS
server. For LDAP, the default port number is 389; for LDAPS,
the default port number is 636.
Timeout Set the time in seconds that the CN8000A waits for an LDAP
or LDAPS server reply before it times out.
Admin DN / Name Consult the LDAP / LDAPS administrator to ascertain the
appropriate entry for this fie ld. For example, the entry might
look like this:
cn=LDAPAdmin,ou=CN8000A,dc=aten,dc=com
Password Key in the LDAP administrator’s password.
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CC Management Settings
To allow authorization for the CN8000A through a CC (Control Center) server,
check Enable and fill in the CC Server’s IP address and the port that it listens
on in the appropriate fields.
Search DN Set the distinguished name of the search base. This is the
domain name where the search starts for user names.
Note: If Enable Authorization is not checked, this field must
include the entry where the CN8000A Admin Group is created.
Consult the LDAP / LDAPS administrator to ascertain the
appropriate value.
Item Action
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Security
The Security page controls access to the CN8000A.
Login Failures
For increased security, the Login Failures section allows administrators to set
policies governing what happens when a user fails to log in successfully.
To set the Login Failures policies, check the Enable checkbox (the defaul t is
for Login Failures to be enabled). The meanings of the entries are explained in
the table below:
Note: If you don’t enable Login Failures, users can attempt to login an
unlimited number of time s wi th no restrictions. For security purposes,
we recommend that you enable this fu nction and enable the lockout
policies.
Entry Explanation
Allowed Sets the number of consecutive failed log in attempts that are
permitted from a remote computer. The default is 5 times.
Timeout Sets the amount of time a remote computer must wait before
attempting to log in again after it has exceeded the number of
allowed failures. The default is 3 minutes.
Lock Client PC If this is enabled, after the allowed number of failures have been
exceeded, the computer attempting to log in is automatically
locked out. No log ins from that computer will be accepted. The
default is enabled.
Note: This function relates to the client computer’s IP. If the IP is
changed, the computer will no longer be locked out.
Lock Account If this is enabled, after the allowed number of failures have been
exceeded, the user attempting to log in is automatically locked
out. No logins from the username and password that have failed
will be accepted. The default is enabled.
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Filter
If any filters have been configured, they appear in the IP Filter and/or MAC
Filter list boxes.
IP and MAC Filters control access to the CN8000A based on the IP and/or
MAC addresses of the computers attempting to connect. A maximum of 100 IP
filters and 100 MAC filters are allowed.
To enable IP and/or MAC filtering, Click to put a check mark in the Enable IP
Filter and/or Enable MAC Filter checkbox.
If the Include button is checked, all the addresses within the filter range
are allowed access; all other addresses are denied access.
If the Exclude button is checked, all the addresses within the filter range
are denied access; all other addresses are allowed access.
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Adding Filters
To add an IP filter, do the follow ing :
1. Click Add. A dialog bo x similar to the one below appears:
2. Key the address you want to filter in the From: field.
To filter a single IP address, key the same address in the To: field.
To filter a continuous range of addresses, key in the end number of the
range in the To: field.
3. After filling in the address, click OK.
4. Repeat these steps for any additional IP addresses you want to filter.
To add a MAC filter, do the following :
1. Click Add. A dialog bo x similar to the one below appears:
2. Specify the MAC address in the dialog box, then click OK.
3. Repeat these steps for any additional MAC addresses you want to filter.
IP Filter / MAC Filter Conflict
If there is a conflict between an IP filter and a MAC filter – for example, where
a computer’s IP address is allowed by the IP filter but it’s MAC address is
excluded by the MAC filter – then that computer’s access is blocked.
In other word’s, if either filter blocks a computer, then the computer is blocked,
no matter what the other filter is set to.
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Modifying Filters
To mod ify a filter, select it in the IP Filter or MAC Filter list box and click
Modify. The Modify di alog bo x is similar to the Add dialog box. When it
comes up, simply delete the old address(es) and replace it with the new one(s).
Deleting Filters
To delete a filter, select it in the IP Filter or MAC Filter list box and click
Delete.
Login String
The Login String lets the Administrator specify a login string that users must
include (in addition to the IP address) when they access the CN8000A with a
browser. For example:
192.168.0.126/CN8000A
The following characters are allowed:
0–9 a–z A–Z ~ ! @ $ ^ & * ( ) _ + ‘ - = [ ] { } ; ’ < > , . |
The following characters are not allowed:
% ” : / ? # \ [Space]
Compound characters (É Ç ñ ... etc.)
Note: 1. There must be a forward slash between the IP address and the string.
2. If no login string is specified here, anyone will be able to access the
CN8000A login page using the IP address alone. This makes your
installation less secure.
For security purposes, we recommend that you change this string occasionally.
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Account Policy
In the Account Policy section, system administrators can set policies governing
usernames and passwords.
The meanings of the Account Policy entries are explained in the tab le below:
Entry Explanation
Minimum Username Length Sets the minimum number of characters required for
a username. Acceptable values are from 1–16. The
default is 6.
Minimum Password Length Sets the minimum number of characters required for
a password. Acceptable values are from 0–16. A
setting of 0 means that no password is required, and
users can login with only a Username. The default is
6.
Password Must Contain At
Least Checking any of these items requires users to
include at least one uppercase letter, one lowercase
letter or one number in their password.
Note: This policy does not affect existing user
accounts. Only new user accounts created after this
policy has been enabled, and users required to
change their passwords are affected.
Disable Duplicate Login Check this to prevent users from logging in with the
same account at the same time.
Enforce Password History Check this box and enter the number of times a
unique password must be created before an old
password can be used again. The number
represents the number of passwords that the system
will remember to enforce the password history
requirement.
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Encryption
These flexible encryptio n alternatives for keyboard/mouse, video, and virtual
media data let you choose any combination of DES; 3DES; AES; RC4; or a
Random cycle of any or all of them.
Enabling encryption will affect system performance – no encryption offers the
best performance; the greater the encryption the greater the adverse effect. If
you enable encryption, th e pe rform a nce considerations (going from best to
worst) are as follows:
RC4 offers the least performance impact; DES is next; then 3DES or AES
The RC4 + DES combination offers the least impact of any combination
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Working Mode
Use this section to se t th e working mode parameters.
Enable ICMP so that the CN8000A can be pinged. If it is not enabled, the
device cannot be pinged. The default is Enabled.
Enable Multiuser Operation to permit more than one user to log into the
CN8000A at the same time. The default is Enabled.
Enable Virtual Media Write allows redirected virtual media devices on a
user’s system to send data to a remote server, as well as being able to have
data from the remote server written to them . The default is Enabled.
Browser Service allows the administrator to limit the scope of browser
access to the CN8000A. Put a check in the checkbox to enable this
function, then select the browser limitation in the drop down list box.
Choices are explained in the following table:
If Disable Authentication is checked, no authentication procedures are
used to check users attempting to log in. Users gain Administrator access
to the CN8000A switch simply by entering combination of username and
password.
Note: Enabling this setting creates an extremely dangerous result as far as
security goes, and should only be used under very special
circumstances.
Item Explanation
Disable Browser If this is selected, the CN8000A cannot be accessed
via a browser. It can only be accessed from the AP
programs (see AP Operation, page 133).
Disable HTTP If this is selected, the CN8000A can be accessed via a
browser, but not from an ordinary (HTTP) login
connection – it can only be accessed over a secure
HTTPS (SSL) connection.
Disable HTTPS (SSL) If this is selected, the CN8000A can be accessed via a
browser over an ordinary (HTTP) login connection, but
not via a secure HTTPS (SSL) connection.
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Private Certificate
When logging in over a secure (SSL) connection, a signed certificate is used to
verify that the user is logging in to the intended site. For enhanced security, the
Private Certificate section allows you to use your own private encryption key
and signed certificate, rather than the default ATEN certificate.
There are two methods for establishing your private certificate: generating a
self-signed certificate; and importing a third-party certificate authority (CA)
signed certificate.
Generating a Self-Signed Certificate
If you wish to create your own self-signed certificate, a free utility –
openssl.exe – is available for download over the web. See Self-Signed Private
Certificates, page 174 for details about using OpenSSL to generate your own
private key and SSL certificate.
Obtaining a CA Signed SSL Server Certificate
For the greatest security, we recommend using a third party certificate
authority (CA) signed certificate. To obtain a third party signed certificate, go
to a CA (Certificate Authority) website to apply for an SSL certificate. After
the CA sends you the certificate, save it to a convenient location on your
computer.
Importing the Private Certificate
To import the private certificate, do the following:
1. Click Browse to the right of Private Key; browse to where your private
encryption key file is located; and select it.
2. Click Browse to the right of Certificate; browse to where your certificate
file is located; and select it.
3. Click Upload to complete the procedure.
Note: Both the private encryption key and the signed certificate must be
imported at the same time.
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Certificate Signing Request
The Certificate Signing Request (CSR) section provides an automated way of
obtaining and installing a CA signed SSL server certificate.
To perform this operati on do the following:
1. Click Create CSR. The following dialog box appears:
2. Fill in the form – with entries that are valid for your site – according to the
example information in the following table:
Information Example
Country (2 letter code) TW
State or Prov ince Taiwan
Locality Taipei
Organization Your Company, Ltd.
Unit Techdoc Depar tment
Common Name mycompany.com
This must be the exact domain name of the site that you
want the certificate to be valid for. If the site’s domain name is
www.mycompany.com, and you only specify
mycompany.com, the certifica te will not be valid.
Email Address administrator@yourcompany .com
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3. After filli ng in the form (all fields are required), click Create.
A self-signed certificate based on the information you just provided is now
stored on the CN8000A.
4. Click Get CSR, and save the certificate file (csr.cer) to a convenient
location on your computer
This is the file that you give to the third party CA to apply for their signed
SSL certificate.
5. After the CA sends you the certificate, save it to a conven ient locatio n on
your computer. Click Browse to locate the file; then click Upload to store
it on the CN8000A.
Note: When you upload the file, the CN8000A checks the file to make sure
the specified information still matches. If it does, the file is
accepted; if not, it is rejected.
If you want to remove the certificate (to replace it with a new one because of a
domain name change, for example), simply click Remove CSR.
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Console Management
This section discusses methods of openin g the CN8000A console via OOBC
or serial connection.
OOBC
In case the CN8000A cannot be accessed with the usual LAN-based methods,
it can be accessed via the switch’s modem port. To enable support for PPP
(modem) operation, click to put a checkmark in the Enable Out of Band Access
checkbox.
PPP Settings
When you enable Out of Band Access, the Enable Dial Back, and Enable Dial
Out functions become available, as described in the sections that follow.
Dial Back
As an added security feature, if this function is enabled, the switch disconnects
the calls that dial in to it, and dials back to one of the entries specified below:
Enable Fixed Number Dial Back: If Fixed Number Dial Back is enabled,
when there is an incoming call, the CN8000A hangs up the modem and
dials back to the modem whose phone number is specified in the Phone
Number field.
Key the phone number of the modem that you want the CN8000A to dial
back to in the Phone Number field.
Enable Flexible Dial Back: If Flexible Dial Back is enabled, the modem
that the CN8000A dials back to doesn’t have to be fixed. It can dial back to
any modem that is convenient for the user, as follows:
1. Key the password that the users must specify in the Password field.
2. When connecting to the CN8000A’s modem , users specify the pho ne
number of the modem that they want the CN8000A to dial back to as
their Username, and specify the password set in the Password field for
their password.
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Dial Out
For the dial out function, you must establish an account with an Internet
Service Provider, and use a modem to dial up to your ISP account. An
explanation of the Enable Dial Out items is given in the table below:
ISP Settings: Specify the telephone number, account name (username),
and password that you use to connect to your ISP.
Dial Out Schedule: This entry sets up the times you want the CN8000A
to dial out over the ISP connection. Every provides a listing of fixed times
from every hour to every four hours.
If you select Every two hours (for example), the CN8000A will start
dialing out every two hours begi nning at 00:00.
If you don't want the CN8000A to dial out on a fixed schedule, select
Never from the list.
Daily at will dial out once a day at a specified time. Use the hh:mm format
to specify the time.
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PPP online time specifies how long you want the ISP connection to last
before terminating the session and hanging up the mo dem. A setting of
zero means it is always on line.
Emergency Dial Out: If the CN8000A gets disconnected from the
network, or the network goes down, this functi on puts the switch on line
via the ISP dial up connection.
If you choose PPP stays online until network recovery, the PPP
connection to the ISP will last until the network comes back up or the
switch reconnects to it.
If you choose PPP online time, the connection to the ISP will terminate
after the amount of time that you specify is up. A setting of zero means
it is always on line.
Dial Out Mail Configurat ion: This section provides email notification of
problems that occur on the devices connected to the CN8000A's ports.
Note: This email notification differs from the one configured under SMTP
Settings in that it uses the ISP mail server rather than the internal
company’s mail server.
Key in the IPv4 address, IPv6 address, or domain name of your SMTP
server in the SMTP Server IP Address field, and enter the
corresponding port in the Service Port field.
If your server requires a secure SSL connection, put a check in the
SMTP server requires secure connection (SSL) checkbox
If your server requires au thentication, put a check in the SMTP server
requires authentication checkbox, then key in the appropriate account
name and password in the fields, below.
Key in the email address of the person responsible for the SMTP server
(or some other equally responsible administrator), in the Email From
field.
Key in the email address (addresses) of where you want the report sent
to in the To field. If you are sending the report to more than one email
address, separate the addresses with a comma or a semicolon.
When you have finished making your settings on this page, click Save.
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Serial Console
To configure the CN8000A to in teract with the connected serial device, you
need to set its parameters to match the param eters of the device in the Port
Property Settings.
Select the values that match the ones used by the connected serial console
device. The port property settings that the CN8000A supports are as follows:
Baud Rate: This sets the port’s data transfer speed. Choices are from 300–
1 15200 (drop down the list to see them all). Set this to match the baud rate
setting of the serial console device. Default is 9600 (which is a basic
setting for many serial console devices).
Data Bits: This sets the number of bits used to transmit one character of
data. Choices are: 7 and 8. Set this to match the data bit setting of the serial
console device. Default is 8 (which is the default for the majority of serial
console devices).
Parity: This bit checks th e integrity of the transmi tted data. Choices are:
None; Odd; Even. Set this to match the parity setting of the serial console
device. Default is None.
Stop Bits: This indicates that a character has been transmitted. Set this to
match the stop bit setting of the serial console device. Choices are: 1 and 2.
Default is 1 (which is the default for the m a jority of serial cons ole
devices).
Flow Control: This allows you to choose how the data flow will be
controlled. Choices are: None, Hardware, and XON/XOFF. Set this to
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match the flow control setting of the seri al console device. Default is
None.
Note: None is only supported for baud rates of 9600 and lower. For baud
rates greater than 9600, you must choose Hardware or XON/XOFF.
Port Alert Properties: You can specify up to 10 types of events (e.g.,
Power On). Enter them in the provided Alert String (1 - 10) fields.
When you have finished making your sel ections, click Save.
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Date/Time
The Date/Time dialog page sets the CN8000A time parameters:
Set the parameters according to the information below.
Time Zone
To establish the time zone that the CN8000A is located in, drop down the
Time Zone li st and choose the city that most closely corresponds to where
it is at.
If your country or region employs Daylight Saving Time (Summer Time),
check the corresponding checkbox.
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Date
Select the month from the drop-down list box.
Click < or > to move backwar d or forward by one year increments.
In the calendar, click on the day.
Time
To set the time, key in the numbers using the 24 hour HH:MM:SS format.
Click Set to save your settings.
Network Time
To have the time automatically synchron ized to a network time server, do the
following:
1. Check the Enable auto adjustment checkbox.
2. Drop down the time server list to select your preferred time server
– or –
Check the Preferred custom server IP checkbox, and key in the IP address
of the time server of your choice.
3. If you want to configure an alternate time server, check the Alternate time
server checkbox, and repeat step 2 for the alternate time server entries.
4. Key in your choice for the number of days between synchronization
procedures.
5. If you want to synchronize immediately, click Adjust Time Now.
Note: After checking the Enable auto adjustment checkbox, you must click
Adjust Time Now or Set to save the change. Otherwise, the setting will
be lost.
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Customization
Use this section to edit the device settings.
If Force All to Grayscale is enabled, the remote displays of all devices
connected to the CN8000A are changed to grayscale. This can speed up I/
O transfer in low bandwidth si tuations.
If Enable Client AP Device List is enabled, the switch appears in the
Server List when using the WinClient or Java Client AP (see The
WinClient Viewer, page 79, and The JavaClient Viewer, page 113). If this
option is not enabled, the switch can still be connected to, but its name will
not appear in the Server List.
OS: Specifies the operating system that the server on the connected port is
using. Choices are Win, Mac, Sun, and Other. The default is Win.
Language: Specifies the OS language being used by the server on the
connected port. Drop down the list to see the available choices. The
default is English US.
(Continues on next page.)
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73
Multiuser Mode: Defines how a port is to be accessed when multiple
users have logged on, as follows:
Exclusive: The first user to switch to the port has exclusive control over
the port. No other users can view the port.
Occupy: The first user to switch to the port has control over the port.
However, additional users may view the port’s video display.
Share: Users simultaneously share control over the port. Input from the
users is placed in a queue and executed chronologically. Under these
circumstances, users can take advantage of the Message Board, which
allows a user to take control of the keyboard and mouse or keyboard,
mouse, and video of a Share port (see The Message Board, page 97).
Occupy T imeout: If there is no user input for the amount of time specified
here, the control privilege is released and transferred to the next user who
moves the mouse or uses the keyboard.
Reset: After making any network changes, be sure Reset on exit has been
enabled (there is a check in the checkbox), before logging out. This allows
network changes to take effect without having to power the switch off and
on.
Click Reset Default Values to use th e default factory settings of the
CN8000A.
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Preferences
The following section s describe the administration utilities covered in thi s
section, including the User Preferences, Log, Remote Console and
Download pages. You can find the links to these screens under Preferences in
the left panel menu.
User Preferences
The User Preferences screen allows the user to set the device password, as well
as device parameters including the Langu ag e, OSD Hotkey, Logout Timeout
and the Viewer.
Settings
Set device parameters using the following fields:
Language: Selects the language that the interface displays in. Drop dow n
the list to make your selection.
Selecting Auto causes the CN8000A to display the pages in the same
language to which the browser is set.
If your browser is set to a non-supported language, the CN8000A looks to
what your server’s operating system is set to. If the operating system is set
to a supported language it will use that language to display its pages. If the
operating system is set to a non-suppo rted lan guag e , the CN8000A
defaults to English. After making your choice, click Save.
OSD Hotkey: Select the keyboard combination to call the OSD fun c tion.
Logout Timeout: Set how many minutes th e CN8000A allows a user
session to last before terminating the session.
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Launch viewer after lo gin: Checking this box will automati cally launch
the Viewer application after a user logs in to the CN8000A.
Viewer: Choose the viewer you woul d like to use when viewing the
remote server’ s displ ay. This is set to Auto Detect by default, which opens
the W inClient for W indows systems.
Password
Change your password using the following fields:
Old Password: Key in the old password.
New Password: Key in the new password.
Confirm Password: Key in the exact same characters to verify you have
entered the correct new password
Click Change Password to apply your settings.
Log
The CN8000A logs all the events that take place on it. Following a reset, it
writes them to a log file, which can be used as a searchable database with a log
server. To view the contents of the log file, click Log under the Preference
menu. A screen similar to the one below appears:
A maximum of 512 events are kept in the log file. As new events are recorded,
they are placed at the bottom of the list. When a new event is recorded after
there are 512 events in the log file, the earliest event in the list is discarded.
Note: To maintain and view a record of all the events that take place (not just
the most recent 512), set up the Log Server AP program. see The Log
Server, page 127.
To clear the log file, click on the Clear Log icon at the lower right of the page.
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Remote Console
This section provides a preview screen that shows a snapshot of the server’s
display, as follows:
Clicking Refresh updates the snapshot of the remote display.
Exit Macro
The Exit Macro panel contains a drop-down list box of user created System
macros: Select the Exit Macro you would like to use and click Save. See System
Macros, page 91, for details on creating exit m acros.
Telnet
If the Serial Console is enabled and a user has telnet access rights, then the
“Open Telnet Client” button will appear on th e Remot e Console page. Click
this button to launch the built in telnet client AP.
Open Power Management
To configure the PN0108 (a Power Over the NET™ device), click Open Power
Management. When a connection between the devices is established, you can
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77
use the CN8000A to access the configuration screens of the PN0108. Clicking
this button opens the login page of the PN0108 device.
Note: 1. Connection to the PN0108 or a Power Over the NET™ (PON) device
can be viewed and managed through the browser, Windows and/or
Java application (AP) programs, with the latest firmware version.
2. Refer to ATEN’s PN0108 User Manual (or a compatible PON
device’s manual) for details on editing the power management
configuration screens.
About
Click About to view the CN8000A’s firmware version.
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79
Chapter 6
The WinClient Viewer
Starting Up
The WinClient Viewer is available by lo gging in using Microsoft's Internet
Explorer, selecting Auto as the Default Viewer (under Preferences - User
Preferences) and clicking launch from the sidebar, at which time the CN8000A
WinClient application will install on your computer. You can also use the
WinClient Viewer to log in directly to the server from your computer. For more
information on installing this stand alone clie nt based appl ication, See AP
Operation, page 133, for details
Click the Viewer icon, shown above, to launch the WinClient Viewer AP.
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A second or two after you click the Viewer icon, the remote serv er’s display
appears as a window on your desktop:
Navigation
You can work on the remote computer via the screen display, just as if it were
your local system.
You can maximize the window, drag the borders to resize the window; or
use the scrollbars to move around the screen.
You can switch bet ween your local and remote programs with [Alt + Tab].
Note: 1. Due to n e t lag, there might be a slight delay before your keystrokes
show up. You may also have to wait a bit for the remote mouse to
catch up to your local mouse before you click.
2. Due to net lag, or insufficient computing power on the local machine,
some images, especially motion images, may display poorly.
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The WinClient Control Panel
The WinClient control panel is hidden at the upper center of the screen. It
becomes visible when you move the mouse pointer over it :
Note: 1. The above image shows the complete Control Panel. The icons that
appear can be customized. See Customize Control Panel, page 108,
for details.
2. To move the Control Panel to a different location on the screen, place
the mouse pointer over the text bar area, then click and drag.
By default, the left of the text row shows the video resolution of the
remote display. As the mouse pointer moves over the icons in the icon bar,
however, the information in the text row changes to describe the icon's
function. In addition, if a message from another user is entered in the
message board, and you have not open ed the message board, the message
will appear in the text row.
If the User Info function has been enabled under Customize Control Panel
(see User Info, page 109), the total number of users currently logged int o
the CN8000A displays to the ri ght of the video resolution in the text row.
Right clicking in the text row area brings up a menu that allows you to
select options for the Screen Mode, Zoom, Mouse Pointer type, Mouse
Sync Mode, Macro List, and Local/Remote Share Mode. These functions
are discussed in the sections that follow.
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Control Panel Functions
The Control Panel functions are described in the table below.
Note: Clicking the T button at the top right of the windows that appear for the
control panel functions brings up a slider bar to adjust the transparency
of the dialog box. After making your adjustment, click anywhere in the
dialog box to dismiss the sl ider.
Icon Function
This is a toggle. Click to make the Control Panel persistent – i.e., it
always displays on top of other screen elements. Click again to
have it display normally.
When you click this icon, the Control Panel collapses into 4
categories: Keyboard/Mouse, Video, Macro and Advanced. Hover
your mouse over the categories to see the submenus.
Click the icon again to revert to the original Control Panel format.
Click to bring up the Macros dialog box (see Macros, page 85, for
details).
Video Settings
Click to bring up the Video Options dialog box. Right-click to perform
a quick Auto Sync (see Video Settings, page 94, for details).
Video Autosync
Click to perform a video and mouse autosync operation. It is the
same as clicking the Auto-sync button in the Video Options dialog
box (see Video Settings, page 94, for details).
Toggles the display between Full Screen Mode and Windowed
Mode.
Click to take a snapshot (screen capture) of the r e mote display.
See Snapshot, page 109, for details on configuring the Snapshot
parameters.
Click to bring up the Message Board (see The Message Board,
page 97 , for details).
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Click to send a Ctrl+Alt+Del signal to the remote system.
Click to toggle the remote display between color and grayscale.
Click to bring up the Virtual Media dialog box. The icon changes
when a virtual media device is started on the port (see Virtual
Media, page 99, for details).
Note: This icon displays in gray when the function is disabled or not
available to the user.
Click to zoom the remote display window.
Note: This feature is only available in windowed mode (Full Screen
Mode is off). (See Zoom, page 103, for details).
Click to bring up the on-screen keyboard (see The On-Screen
Keyboard, page 104, for details).
Mouse Pointer
Click to select the mouse pointer type.
Note: This icon changes depending on which mouse pointer type is
selected (see Mouse Pointer Type, page 106, for details).
Click to toggle Automatic or Manual mouse sync.
When the selection is Automatic, the icon to the right appears.
When the selection is Manual, a / appears over the icon.
(See Mouse DynaSync Mode, page 106, for details.)
Macro List
Click to display a drop-down Macro List of User macros. Access and
run macros more conveniently using this icon (see Macros,
page 85, for de tails).
To configure the PN0108 (a Power Over the NET™ device), click
Power Management. When a connection between the devices is
established, you can use the CN8000A to access the configuration
screens of the PN0108. Clicking this button opens the login page of
the device. See Power Management, page 110, for details.
Click this icon to open a Viewer based GUI with the web browser
administrative functionalities. See Admin Utility, page 111, for
details.
Click to bring up the Customize Control Panel dialog box
(see Customize Control Panel, page 108, for details).
Icon Function
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Exit
Click to exit the remote view and go back to the web browser Main
Page.
These icons show the Num Lock, Caps Lock, and Scroll Lock status
of the remote computer.
When the lock state is On, the icon is highlighted in blue.
When the lock state is Off, the icon is not highlighted.
Click on the icon to toggle the status.
Note: These icons and your local keyboard icons are in sync.
Clicking an icon causes the corresponding LED on your keyboard to
change accordingly. Likewise, pressing a Lock key on your
keyboard causes the icon’s color to change accordingly.
Icon Function
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Macros
The Macros icon provides access to three functions found in the
Macros dialog box: Hotkeys, User Macros, and System Macros. Each
of these functions is described in the following sections.
Hotkeys
Various actions, corresponding to click ing the Control Panel icons, can be
accomplished directly from the keyboard with hotkeys. Selecting the Hotkeys
radio button lets you configure which hotkeys perform the actions. The actions
are listed to the left; their hotkeys are shown to the right. Use the checkbox to
the left of an action’s name to enable or disable its hotkey.
If you find the default Hotkey combinations inconvenient, you can reconfigure
them as follows:
1. Highlight an Action, then click Set Hotkey.
2. Press your selected Function keys (one at a time). The key names appear in
the Hotkeys field as you press them.
You can use the same func tio n keys for more than one action, as long
as the key sequence is not the same.
To cancel setting a hotkey value, click Cancel; to clear an action’s
Hotkeys field, click Clear.
3. When you have finished keying in your sequence, click Save.
To reset all the hotkeys to their default values, click Reset.
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An explanation of th e Hotkey actions is given in the table below:
Action Explanation
Exit remote location Exits the remote view and goes back to the web browser Main
Page. This is equivalent to clicking the Exit icon on the Control
Panel. The default keys are F2, F3, F4.
Adjust Video Brings up the Video Settings dialog box. This is equivalent to
clicking the Video Settings icon on the Control Panel. The default
keys are F5, F6, F7.
Toggle Control
Panel Toggles the Control Panel Off and On. The default keys are F3,
F4, F5.
Toggle Mouse
Display If you find the display of the two mouse pointers (local and
remote) to be confusing or annoying, you can use this function to
shrink the non-functioning pointer down to a barely noticeable tiny
circle, which can be ignored. Since this function is a toggle, use
the hotkeys again to bring the mouse display back to its original
configuration. This is equivalent to selecting the Dot pointer type
from the Mouse Pointer icon on the Control Panel. The default
keys are F7, F8, F9.
Note: The Java Control Panel does not have this feature.
Adjust Mouse This synchronizes the local and remote mouse movements. The
default keys are F7, F8, F9.
Show/Hide Local
Cursor Toggles the display of your local mouse pointer off and on. This is
equivalent to selecting the Null pointer type from the Mouse
Pointer icon on the Control Panel. The default keys are F 4,F5.
Substitute Ctrl key If your local computer captures Ctrl key combinations, preventing
them from being sent to the remote system, you can implement
their effects on the remote system by specifying a function key to
substitute for the Ctrl key. If you substitute the F11 key, for
example, pressing [F11 + 5] would appear to the remote system
as [Ctrl + 5]. The default key is F11.
Note: When Keyboard Pass Through is enabled, [Alt + Tab] can
be sent directly to the remote system (see Customize Control
Panel, page 108, for details).
Substitute Alt key Although all other keyboard input is captured and sent to the
remote system, [Alt + Tab] and [Ctrl + Alt + Del] work on your local
computer. In order to implement their effects on the remote
system, another key may be substituted for the Alt key. If you
substitute the F12 key, for example, you would use [F12 + Tab]
and [Ctrl + F12 + Del]. The default key is F11.
Note: When Keyboard Pass Through is enabled, [Alt + Tab] can
be sent directly to the remote system (see Customize Control
Panel, page 108, for details).
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User Macros
User Macros are used to perform specific actions on the remote server. To
create the macro, do the following:
1. Select the User Macros radio button, then click Add.
2. In the dialog box that comes up, replace “NewMacro” with a name of your
choice for the macro:
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3. Click Record.
The dialog box dis a pp ears, and a small panel appears at the top left of the
screen:
4. Press the keys for the macro.
To pause macro recording, click Pause. To resume, click Record
again.
Clicking Show brings up a dialog box that lists each keystroke that you
make, together with the amount of time each one takes:
Clicking Cancel cancels all keystrokes.
When you have finished, click Stop. This is the equivalent of clicking
Done in Step 5.
Note: 1. Case is not considered – typing A or a has the same effect.
2. When recording the macro the focus must be on the remote screen. It
cannot be in the macro dialog box.
3. Only the default keyboard ch aracters may be used. Alternate
characters cannot be used. For example, if the keyboard is Traditional
Chinese and default character is A the alternate Chinese character
obtained via keyboard switch ing is not recorded.
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5. If you haven’t brought up the Show dialog, click Done when you have
finished recording your macro. You return to the Macros dialog box with
the macro keys that you pressed display ed in the Macro column:
6. If you want to change any of the keystrokes, select the macro and click
Edit. This brings up a dialog box similar to the one for Show. You can
change the content of your keystrokes, change their order, etc.
7. Repeat the procedure for any other macros you wish to create.
Running Macros
After creating your macros, you can ru n them in any of three ways:
1. By using the hotkey (if one was assigned).
2. By opening the Macro List on the Control Panel and clicking the one you
want (see Macro List, page 83).
3. By opening this dialog box and clicking Play.
If you run the macro from this dialog box, you
have the option of specifying how the macro runs.
If you choose Play Without Wait, the macro
runs the keypresses one after another with no time delay between them.
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If you choose Play With Time Control, the macro waits for the amount of
time between key presses that you took when you created it. Click on the
arrow next to Play to make your choice.
If you click Play without op ening the list, the macro runs with the default
choice. The default choice (NoWait or TimeCtrl), is shown in the Playback
column.
You can change the default choice by clicking on the current choice
(NoWait in the screenshot above), and selecting the alternative choice.
Note: 1. Information about the Search function is given on page 91.
2. User Macros are stored on the Local Client computer of each user.
Therefore there is no limitation on the of number of macros, the size
of the macro names, or makeup of the hotkey combi nati ons that
invoke them
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Search
Search, at the bottom of the dialog box, let s yo u fil ter the list of macros that
appear in the large upper panel for you to play or edit. Click a radio button to
choose whether you want to search by name or by key; key in a string for the
search; then click Search. All instances that match your search string appear in
the upper panel.
System Macros
System Macros are used to create exit macros for when you close a session. For
example, as an added measure of security, you could create a macro that sends
the Winkey-L combination, which would cause the remote device’s log in page
to come up the next time the device was accessed. To c reate the macro, do the
following:
1. Select System Macros, then click Add.
2. In the dialog box that comes up, replace the “NewMacro” text with a name
of your choice for the macro:
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3. Click Record.
The dialog box dis a pp ears, and a small panel appears at the top left of the
screen:
4. Press the keys for the macro.
To pause macro recording, click Pause. To resume, click Record
again.
Clicking Show brings up a dialog box that lists each keystroke that you
make, together with the amount of time each one takes (see page 88).
Note: 1. Case is not considered – typing A or a has the same effect.
2. When recording the macro the focus must be on the remote screen. It
cannot be in the macro dialog box.
3. Only the default keyboard ch aracters may be used. Alternate
characters cannot be used. For example, if the keyboard is Traditional
Chinese and default character is A the alternate Chinese character
obtained via keyboard switch ing is not recorded.
5. If you haven’t brought up the Show dialog, click Done when you have
finished recording your macro. You return to the Macros dialog box with
your system macro key presses disp layed in the Macro column:
6. If you want to change any of the keystrokes, select the macro and click
Edit. This brings up a dialog box similar to the one for Show. You can
change the content of your keystrokes, change thei r order, etc.
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7. Repeat the procedure for any other macros you wish to create.
Once the system macros have been created, you can choose to run any one of
them upon logging out of th e CN8000A. System macros will only execute
when the last user has logged out of the viewer (see Exit Macro, page 76, for
details).
Note: 1. Information about the Search function is given on page 91.
2. Systems macros are stored on the CN8000A, therefore macro names
may not exceed 64 Bytes (1 Byte = 1 English alphanumeric
character), and hotkey combinations may not exceed 256 Bytes (each
key usually takes 3–5 Bytes).
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Video Settings
The Video Settings dialog box allows you to adjust the placement and
picture quality of the remote screen display on you r monitor. Click
Advanced to view all the video settings.
The meanings of the adjustment opt ions are given in the table below:
Option Usage
Screen Position Adjust the horizontal and vertical position of the remote computer
window by clicking the Arrow buttons.
Auto Sync Click Auto Sync to have the vertical and horizontal offset values
of the remote screen detected and automatically synchronized
with the local screen.
Note: 1. If the local and remote mouse pointers are out of sync,
in most cases, performing this function will bring them
back into sync.
2. This function works best with a bright screen.
3. If you are not satisfied with the results, use the Screen
Position arrows to position the remote display manually.
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RGB Drag the slider bars to adjust the RGB (Red, Green, Blue)
values. When an RGB value is increased, the RGB component of
the image is correspondingly increased.
If you enable Set to Grayscale, the remote video display is
changed to grayscale.
Gamma This section allows you to adjust the video display's gamma
level. This function is discussed in detail in the next section,
Gamma Adjustment.
Performance Select the type of Internet connection that exists between the
Local Client computer and t he CN8000A. The CN8000A will use
that selection to automatically adjust the Video Quality and
Detect Tolerance settings to optimize the quality of the video
display.
Since network conditions vary, if none of the pre-set choices
seem to work well, you can select Customize and use the Video
Quality and Detect Tolerance slider bars to adjust the settings to
suit your conditions.
Video Quality Drag the slider bar to adjust the overall Video Quality. The larger
the value, the clearer the picture and the more video data goes
through the network. Depending on the network bandwidth, a
high value may adversely effect response time.
Enable Refresh The CN8000A can redraw the screen every 1 to 99 seconds,
eliminating unwanted artifacts from the screen. Select Enable
Refresh and enter a number from 1 through 99 . The CN8000A
will redraw the screen at the interval you specify. This feature is
disabled by default. Click to put a check mark in the box next to
Enable Refresh to enable this feature.
Note: 1. The switch starts counting the time interval when
mouse movement stops.
2. Enabling this feature increases the volume of video
data transmitted over the network. The lower the
number specified, the more often the video data is
transmitted. Setting too low a value may adversely
affect overall operating responsiveness.
Color Depth Control This setting determines the richness of the video display by
adjusting the amount of color information.
Tolerance This setting also relates to video quality. It governs detecting or
ignoring pixel changes. A high setting can result in a lower quality
display due to less data transfer. A lower setting will result in
better video quality, but setting the threshold too low may allow
too much data to be transferred, negatively impacting network
performance.
Option Usage
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Gamma Adjustment
If it is necessary to correct the gamma level for the remote video display, use
the Gamma function of the Video Adjustment dialog box.
For greater control, clicking the Advanced button brings up the followin g
dialog box:
There are ten preset and four user-defined levels to choose from. Drop
down the list box and choo se the most suitable one.
Click and drag the diagonal line at as many points as you wish to achieve
the display output you desire.
Click Save As to save up to four user-defined configurations derived from
this method. Saved configurations can be recalled from the list box at a
future time.
Click Reset to abandon any changes and return the gamma line to its
original diagonal positio n.
Click OK to save your changes and close the dialog box.
Click Cancel to abandon your changes and close the dialog box.
Note: For best results, change the gamma while viewing a remote computer.
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The Message Board
To alleviate the possibility of access conflicts resulting from multiple
user logins, the CN8000A provides a message board that allows users
to communicate with each other:
The Button Bar
The buttons on the Button Bar are toggles. Their actions are described in the
table below:
Button Action
Enable/Disable Chat. When disabled, messages posted to the board
are not displayed. The button is shadowed when Chat is disabled. The
icon displays next to the user's name in the User List panel when the
user has disabled Chat.
Occupy/Release Keyboard/Video/Mouse. When a port is set to Occupy
mode (see page 73), you can use this button to occupy the KVM. When
you Occupy the KVM, other users cannot see the video, and cannot
input keyboard or mouse data. The button is shadowed when the KVM is
occupied. The icon displays next to the user's name in the User List
panel when the user has occupied the KVM.
Occupy/Release Keyboard/Mouse. When a port is set to Occupy mode
(see page 73), you can use this button to occupy the KM. When you
Occupy the KM, other users can see the video, but cannot input
keyboard or mouse data. The button is shadowed when the KM is
occupied. The icon displays next to the user's name in the User List
panel when the user has occupied the KM.
Show/Hide User List. When you Hide the User List, the User List panel
closes. The button is shadowed when the User List is open.
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Message Display Panel
Messages that users post to the board - as well as system messages - display in
this panel. If you disable Chat, however, messages that get posted to the board
won't appear.
Compose Panel
Key in the messages that you want to post to the board in thi s pane l. Click
Send, or press [Enter] to post the message to the bo ard.
User List Panel
The names of all the logged in users are listed in this panel.
Your name appears in bl ue; other users' names appear in black.
By default, messages are posted to all users. To post a message to one
individual user, select the user's name before sending your message.
If a user's name is selected, and you want to post a message to all users,
select All Users before sending your message.
If a user has disabled Chat, its icon displays before the user's name to
indicate so.
If a user has occupied the KVM or the KM, its icon displays before the
user's name to indicate so.
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Virtual Media
The Virtual Media feature allows a drive, folder, image file, or
removable disk on a local client computer to appear and act as if it
were installed on the remote server. Vi rtual Media also supports a smart card
reader function that allows a reader plugged into a local client computer to
appear as if it were plugged into the remote server.
Virt ual Media Icons
The Virtual Media icon on the Wi nClient Control Panel changes, to indicate
whether the virtual media function is available, or if a virtual media device has
already been mounted on the remote server, as shown in the table below:
Virtual Media Redirection
To implement the virtual media redirection feature, do the following:
1. Click the Virtual Media icon to bring up the Virtual Media dialog box:
2. Click Add; then select the media source.
Icon Function
The icon displays in blue to indicate that the virtual media function is
available. Click the icon to bring up the virtual media dialog box.
The icon displays in blue with a / to indicate that a virtual media
device has been mounted on the remote server. Click the icon to un-
mount all redirected devices.
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Depending on your selection, additional dialog boxes appear enabling you
to select the drive, file, folder, or removab le disk yo u desire. See Virtual
Media Support, page 183 for details about mounting these m edia types.
3. To add addi tional media sources, click Add, and select up to three media
sources.
Up to three virtual media choices can be mounted. The top three in the list
are the ones that are selected. To rearrange the selection order, highlight
the device you want to move, then click th e Up or Dow n Arrow but ton to
promote or demote it in the list.
4. Read refers to the redirected device being able to send data to the remote
server; Write refers to the redirected device being able to have data from
the remote server written to it. The default is for Write to not be enabled
(Read only). If you want the redirected device to be writable as well as
readable, click to put a check in the Enable Write checkbox:
Note: 1. If a redirected device cannot be written to, or if a user does not
have write permissions, it appears in gray and cannot be selected.
2. See Virtual Media Support, page 183, for a list of supported
virtual media types.
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3. To remove an entry from the list, select it and click Remove.
4. After you have made your media source selections, click Mount. The
dialog box closes. The virtual media devices that you have selected are
redirected to the remote system, where they show up as drives, files and
folders on the remote file system.
Once mounted, you can treat the virtual media as if they were really on the
remote server – drag and drop files to/from them; open files on the remote
system for editing and save them to the redirected media, etc.
Files that you save to the redirected medi a, wil l actually be saved on your
local system. Files that you drag from the redirected media will actually
come from your local system.
5. To end the redi recti on, b rin g up t he Control Panel and click on the Virtual
Media icon. All mounted devices are automatically unmounted.
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Smart Card Reader
The smart card reader function allows a reader plugged into a local client
computer’s USB port to be redirected, and appear as if it were plugged into the
remote server. One purpose of smart cards (Common Access Cards, for
example), is to allow authentication to the remote server from the local client.
When a smart card reader is connected to the local client computer, an entry for
it appears when you bring up the Virtual Media dialog box and click Add:
Make your selection; then click Mount to complete the redirection.
Note: If you mount a smart card reader, you cannot mount any other virtual
media device. If any virtual media devices are already mounted, you
must unmount them before you can mount the smart card reader.
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Zoom
The Zoom icon controls the zoom factor for the remote view window.
Settings are as follows:
Setting Description
100% Sizes and displays the remote view window at 100%.
75% Sizes and displays the remote view window at 75%.
50% Sizes and displays the remote view window at 50%.
25% Sizes and displays the remote view window at 25%.
1:1 Sizes and displays the remote view window at 100%. The difference
between this setting and the 100% setting is that when the remote
view window is resized its contents don’t resize – they remain at the
size they were. To see any objects that are outside of the viewing
area move the mouse to the window edge, to have the screen scroll.
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The On-Screen Keyboard
The CN8000A supports an on-screen keyboard, available with a PC
or Sun layout and in multiple languages, with all the standard keys
for each supported language. Click this icon to pop up the on-screen keyboard:
One of the major advantages of the on-screen keyboard is that if the keyboard
languages of the remote and local systems aren’t the same, you don’t have to
change the configuration setting s fo r eith er system. The user just has to bring
up the on-screen keyboard; select the language used by the computer on the
port he is accessing; and use the on-screen keyboard to communicate with it.
Click the drop-down menu to select a PC or SUN keyboard layout.
Note: You must use your mouse to click on the keys. You cannot use your
actual keyboard.
To change languages, do the following:
1. Click the down arrow next to the currently selected language to drop-down
the language list.
2. Select the new language from the list.
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To display/hide the expanded keyboard keys, click the arrow to the right of the
language list arrow.
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Mouse Pointer Type
The CN8000A offers a number of mouse pointer options when
working in the remote display. Click this icon to select the type that
you would like to work with:
Note: The icon on the Control Panel changes to match your choice.
Mouse DynaSync Mode
Clicking this icon selects whether synchronization of the local and
remote mouse pointers is accomplished either automatically or
manually.
Automatic Mouse Synchronization (DynaSync)
Mouse DynaSync provides automatic locked-in synching of the remote and
local mouse pointers – eliminating the need to constantly resync the two
movements.
The icon on the toolbar indicates the synchronization mode status as follow s :
When Mouse DynaSync is available, clicking the icon toggles its statu s
between enabled and /disabled. If you choose to disable Mous e DynaSync
mode, you must use the manual synch ing procedures describ ed in the next
section.
Icon Function
This icon indicates that Mouse DynaSync is available and is
enabled. This is the default setting when Mouse DynaSync is
available.
The / over this icon indicates that Mouse DynaSync is available but
is not enabled.
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Mac Considerations
For Mac systems, there is a second DynaSync setting to choos e fro m. If
the default synchronization resu lt is not satisfactory, you can try the
Automatic For Mac 2 se tting. To select Mac 2, right click in the text area
of the Control Panel and select Mouse Sync Mode → Automatic for Mac 2:
Manual Mouse Synchronization
If you are using Manual mouse synchronization instead of automatic
DynaSync and the local mouse pointer goes out of sync with the remote
system's mouse pointer, there are a number of methods to bring them back into
sync:
1. Perform a video and mouse auto sync by clicking the Video Settings icon
on the Control Panel (see page 94).
2. Perform an Auto Sync with the Video Adjustment function (see Video
Settings, page 94, for details).
3. Invoke the Adjust Mouse function with the Ad just Mouse hotkeys (see
Adjust Mouse, page 86, for details).
4. Move the pointer into all 4 corners of the screen (in any order).
5. Drag the Control Panel to a different position on the screen.
6. Set the mouse speed and acceleration for each problematic computer
attached to the switch. See Additional Mouse Synchronization Procedures,
page 181, for instructions.
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Customize Control Panel
Clicking the Customize Control Panel icon brings up a dialog box that
allows you to configure the items that appear on the Control Panel, as
well as its graphical settings:
The dialog box is organized in to six mai n sections as described in the table,
below:
Item Description
Customize
Control Panel Allows you to select which icons display in the Control Panel
Control Panel
Style Enabling Transparent makes the Control Panel semi-transparent,
so that you can see through it to the display underneath.
Enabling Icon causes the Control Panel to disappear and display
as an icon (shown left) on the screen until you mouse over it. When
you mouse over the icon, the full panel comes up. This function
only works when the Control Panel is dragged out of its default
position (top center or bottom center of the screen).
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Item Description
Screen Options If Full Screen Mode is enabled, the remote display fills the entire
screen.
If Full Screen Mode is not enabled, the remote display appears as
a window on the local desktop. If the remote screen is larger than
what is able to fit in the window, scrollbars will appear.
If Keep Screen Size is enabled, the remote screen is not resized.
If the remote resolution is smaller than that of the local monitor ,
its display appears like a window centered on the screen.
If the remote resolution is larger tha n that of the local monitor,
its display is scaled to the local size.
If Keep Screen Size is not enabled, the remote screen is resized to
fit the local monitor's resolution.
User Info If Show User Numbers is enabled, the total number of users logged
into the CN8000A displays in the text row of the Control Panel (See
the Control Panel diagram on page 81 for an example.)
Snapshot These settings let the user configure the CN8000A’s screen capture
parameters (see the Snapshot descrip tion under Control Panel
Functions, page 82):
Path lets you select a directory that the captured screens
automatically get saved to. Click Browse; navigate to the directory
of your choice; then click OK. If you don’t specify a directory here,
the snapshot is saved to your desktop.
Click a radio button to choose whether you want the captured
screen to be saved as a BMP or a JPEG (JPG) file.
If you choose JPEG, you can select the quality of the captured file
with the slider bar. The higher the quality, the better looking the
image, but the larger the file size.
Keyboard Pass
Through When this is enabled, the Alt-Tab key press is passed to the remote
server and affects that server. If it is not enabled, Alt-Tab acts on your
local client computer.
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Power Management
Clicking the Power Management icon brings up the power manag er
window, allowing you to log in and configure devices connected to a
PN0108 Power Over the NET™ device:
For information on configuring Power Over the NET™ devices, see the
PN0108’s user manual.
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Admin Utility
Clicking the Admin Utility icon brings up a window that allows you to
configure the CN8 000A via Viewer bas ed GUI with the web br owser
administrative functionalities:
The sidebar menu items av ailable on this page are based upon the user’s
permissions. For information on how to use these functions,
See Administration, page 33, for details.
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Chapter 7
The JavaClient Viewer
Introduction
The JavaClient Viewer makes the CN8000A accessible to all platforms that
have the Java Runtime Environment (JRE) inst alled. (See System
Requirements, page 6, for the required JRE version.) The JRE is available for
free download from the Java web site (http://java.com).
To run the JavaClient Viewer, after you log in (see Logging In, page 27), Click
the Viewer link on the lower Sidebar panel, sh own below.
Note: For the JavaClient V iewer to launch it must be set as the default viewer .
See User Preferences, page 74, for details.
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A second or two after you click the Viewer link, the remote server’s disp lay
appears as a window on your desktop:
Navigation
You can work on the remote system via the screen display on your monitor just
as if it were your local system.
You can maximize the window, drag the borders to resize the window; or
use the scrollbars to move around the screen.
You can switch bet ween your local and remote programs with [Alt + Tab].
Note: 1. Due to n e t lag, there might be a slight delay before your keystrokes
show up. You may also have to wait a bit for the remote mouse to
catch up to your local mouse before you click.
2. Due to net lag, or insufficient computing power on the local machine,
some images, especially motion images, may display poorly.
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The JavaClient Control Panel
The JavaClient control panel is hidden at the top center of the screen. It
becomes visible when you move the mouse pointer into th at area:
Note: 1. The above image shows the complete Control Panel. The icons that
appear can be customized. See Control Panel Configu ration,
page 125, for details.
2. To place the control panel anywhere on the screen, move the mouse
pointer over the text bar area and drag the panel to the new positi on.
By default, the text row shows the video resolution of the remote display.
As the mouse pointer moves over the icons in the icon bar, information
will be displayed that describes the icon's function.
If the Show User Numbers function has been enabled under Control Panel
Configuration (see User Info, page 109), the total number of users
currently logged into the CN8000A displays next to the text row on the
right.
Right clicking in the text row area brings up a menu that allows you to
select and use the Control Panel options. All Con trol Panel functions are
discussed in the sections that follow.
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Control Panel Functions
The Control Panel functions are described in the table below:
Icon Function
This is a toggle. Click to make the Control Panel persistent – i.e., it
always displays on top of other screen elements. Click again to have
it display normally.
When you click this icon, the Control Panel collapses into 4
categories: Keyboard/Mouse, Video, Macro and Advanced. Hover
your mouse over the categories to see the submenu list.
Click the icon again to revert to the original Control Panel format.
Click to bring up the Macros dialog box (see Macros, page 118 for
details).
Click to bring up the Video settings dialog box. Right-click to perform
a quick Auto Sync (see Video Settings, page 120, for details).
Click to perform a video and mouse autosync operation. It is the
same as clicking the Auto-sync button in the Video Options dialog
box (see Video Settings, page 120).
Toggles the display between Full Screen Mode and Windowed Mode.
Click to take a snapshot (screen capture) of the remote display.
See Snapshot, page 109, for details on configuring the Snapshot
parameters.
Click to bring up the Message board (see page 121).
Click to send a Ctrl+Alt+Del signal to the remote system.
Click to toggle the remote display between grayscale and color.
Click to bring up the Virtual Media dialog box. The / over the icon will
indicate that a media device has been mounted. The icon changes
back when the virtual media icon is clicked again and the device is
unmounted. See Virtual Media, page 123, for specific details.
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Click to zoom the remote display window.
Note: This feature is only available in windowed mode (Full Screen
Mode is off). See Zoom, page 123, for details.
Click to bring up the on-screen keyboard (see The On-Screen
Keyboard, page 124).
Click to select the mouse pointer type.
Note: This icon changes depending on which mouse pointer type is
selected (see Mouse Pointer Type, page 124).
Click to toggle Automatic or Manual mouse sync.
When the selection is Automatic, the icon to the right appears.
When the selection is Manual, a / appears over the icon.
(See Mouse DynaSync Mode, page 106 for a complete explanation
of this feature.)
Click to display a drop-down list of User macros. Access and run
macros more conveniently rather than using the Macros dialog box
(see the Macros icon in the table above, and the Macros section on
page 118).
Click this icon to open a Viewer based GUI with the web browsers
administrative functionalities.
Click to bring up the Control Panel Configuration dialog box.
See Control Panel Configuration, page 125, for details on configuring
the Control Panel.
Click to exit the remote view.
These icons show the Num Lock, Caps Lock, and Scroll Lock status
of the remote computer.
When the lock state is On, the LED is bright green and the lock
hasp is closed.
When the lock state is Off, the LED is dull green and the lock hasp
is open.
Click on the icon to toggle the status.
Note: When you first connect, the LED display may not be accurate.
To be sure, click on the LEDs to set them.
Icon Function
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Macros
The Macros icon provides access to three functions found in the
Macros dialog box: Hotkeys, User Macros, and System Macros. Each
of these functions is described in the following sections.
Hotkeys
Various actions related to manipulating the remote server can be accomplished
with hotkeys. Selecting the Hotkeys rad io but ton lets you configure which
hotkeys perform the actions.
Hotkey operation is the same under the JavaClient as it is under the WinClient.
See Hotkeys, page 85, for details.
Note: Toggle Mouse Display is not available in the JavaViewer version.
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User Macros
User Macros are used to perform specific actions on the remote server. To
create the macro, do the following:
1. Select the User Macros radio button, then click Add.
User Macro operation is the same under the JavaClient as it is under the
WinClient. See User Macros, page 87, for details.
System Macros
System Macros are used to create exit macros for when you close a session. For
example, as an added measure of security, you could create a macro that sends
the Winkey-L combination which would cause the remote device’s login page
to come up the next time the device was accessed. To c reate the macro, do the
following:
1. Select System Macros, then click Add.
System Macro operation is the same under the JavaClient as it is under the
WinClient. See System Macros, page 91, for details.
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Search
Search allows you to find previously created macros and have them listed in
the large upper panel for you to play or edit.
The Search operation is the same under the JavaClient as it is under the
WinClient. See Search, page 91, for details.
Video Settings
The Video settings dialog box allows you to adjust the placement and
picture quality of the remote screen display on you r monitor.
Video Settings operation is the same under the JavaClient as it is under the
WinClient. See Video Settings, page 94, for details.
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Message Board
The CN8000A supports multiple user logins, which can possibly give
rise to access conflicts. To alleviate this problem, a message board
feature, similar to an Internet chat program, allows users to communicate with
each other:
The buttons on the Button Bar are toggles. Their actions are described in the
table below:
Enable/Disable Chat. When disabled, me ssages posted to the
board are not displayed. The button is shadowed when Chat is
disabled. The icon displays next to the user's name in the User List
panel when he has disabled Chat.
Occupy/Release Keyboard/Video/Mouse. When you Occupy the
KVM, other users cannot see the video, and cannot input keyboard
or mouse data. The button is shadowed when the KVM is occupied.
The icon displays next to the user's name in the User List panel
when he has occupied the KVM.
Occupy/Release Keyboard/Mouse. When you Occupy the KM,
other users can see the video, but cannot input keyboard or mouse
data. The button is shadowed when the KM is occupied. The icon
displays next to the user's name in the User List panel when he has
occupied the KM.
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The names of all the logged in users appear in the User List panel.
Select the users that you want to post to before sending your message.
Users that aren’t selected won’t see the message.
To Hide/Unhide the User List panel, click on the arrows in the panel
separator.
If a user has disabled Chat, the Disabled Cha t icon displays before th e
user's name to indicate so.
If a user has occupied the KVM or the KM, the corresponding icon
displays before the user's name to indi cate so.
Key in the messages that you want to post to the board in the Compose
panel. Click Send, to post the message to the board.
Messages that users post to the board – as well as system messages –
display in the Message Display panel. If you disable Chat, however,
messages that get posted to the board do not appear.
If another user sends a message to the message board and your
message board is not open, a window showing the message pops up on
your screen.
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Virtual Media
The Virtual Media feature allows a folder or image file on a local
client computer to appear and act as if it were installed on the remote
server. Virtual Media also support s a smart card reader function that allows a
reader plugged into a local client computer to appear as if it were plugged into
the remote server.
To implement this redirection feature, do the following:
1. Click the Virtual Media icon to bring up the Virtual Media dialog box:
Virtual Media operation is the same under the JavaClient as it is under the
WinClient. See Virtual Media, page 99, for details.
Note: Only the ISO File and Folder virtual media functions are supported with
the Java Viewer.
Zoom
The Zoom icon controls the zoom factor for the remote view window.
Settings are as follows:
Setting Description
100% Sizes and displays the remote view window at 100%.
75% Sizes and displays the remote view window at 75%.
50% Sizes and displays the remote view window at 50%.
25% Sizes and displays the remote view window at 25%.
1:1 Sizes and displays the remote view window at 100%. The difference
between this setting and the 100% setting is that when the remote
view window is resized its contents don’t resize – they remain at the
size they were. To see any objects that are outside of the viewing
area move the mouse to the window edge, to have the screen scroll.
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The On-Screen Keyboard
The CN8000A supports an on-screen keyboard, available in multiple
languages, with all the standard keys for each supported language.
Click this icon to pop up th e on-screen keyboard:
On-Screen Keyboard operation is the same under the JavaClient as it is under
the WinClient. See The On-Screen Keyboard, page 104, for details.
Mouse Pointer Type
The CN8000A offers a number of mouse pointer options when
working in the remote display. Click this icon to select the type that
you would like to work with:
Note: The icon on the Control Panel changes to match your choice.
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Mouse DynaSync Mode
Clicking this icon selects whether synchronization of the local and
remote mouse pointers is accomplished either automatically or
manually. DynaSync operation is the same under the JavaClient as it is under
the WinClient. See Mouse DynaSync Mode, page 106, for details.
Control Panel Configuration
Clicking the Control Panel icon brings up a dialog box that allows you
to configure the items that appear on the Contro l Panel, as well as its
graphical settings:
Control Panel Configuration is almost the same under the JavaClient as it is
under the WinClient. See Customize Control Panel, page 108, for details.
Note: The following functions found with the WinClient are not available
with the JavaClient: the Transparent control panel style; and Screen
Options. In addition, the BMP graphics format (in the Snapshot
section), has been replaced by PNG.
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Chapter 8
The Log Server
The Log Server is a Windows-based administrative utility that records all the
events that take place on selected CN8000A units and writes them to a
searchable database. This chapter describes how to install and configure the
Log Server.
Installation
1. With Wind ows running, put the CN8000A software CD that came with
this product into the CD (DVD) drive.
2. Navigate to the Log Server AP Installer folder on the CD.
3. Click the Log Server icon to execute LogServerSetup.exe and start the
installation.
4. Click Next. Then follow the on-screen instructions to complete the
installation and have the Log Server program icon placed on your desktop.
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Starting Up
To bring up the Log Server, either double click the program icon, or key in the
full path to the program on the command line. The first time you run it, a screen
similar to the one below appears:
Note: 1. The MAC address of the Log Server computer must be specified in
the ANMS - Event Destination settings – see Log Server, page 49 for
details.
2. The Log Server requires the Microsoft Jet OLEDB 4.0 driver. See The
Log Server program does not run., page 180 if the program doesn’t
start.
The screen is divided into three components:
A Menu Bar at the top
A panel that will contain a list of CN8000A units in the middle (see The
Log Server Main Screen, page 133, for details).
A panel that will contain an Events List at the bottom
Each of the components is explained in the sections that follow.
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129
The Menu Bar
The Menu bar consists of four items:
Configure
Events
Options
Help
These are discussed in the sect ions that follow.
Note: If the Menu Bar appears to be disabled, click in the CN8000A List
window to enable it.
Configure
The Configure menu contains three items: Add, Edit, and Delete. They are used
to add new CN8000A units to the CN8000A List, edit the information for units
already on the list, or delete CN8000A units from the list.
To add a CN8000A to the CN80 00A List, click Add.
To edit or delete a list ed CN8000A, first select the one you want in the
CN8000A List window, then open this menu and click Edit or Delete.
When you choose Add or Edit, a dialog box, similar to the one below appears:
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A descriptio n of the fields is gi v e n in the table, below:
Fill in or modify the fields, then click OK to finish.
Events
The Events Menu has two items: Search and Maintenance.
Search
Search allows you to search for events containing specific words or strings.
When you access this function, a screen similar to the one below appears:
Field Explanation
Address This can either be the IP address of the CN8000A or its DNS name (if
the network administrator has assigned it a DNS name). Key in the
value specified for the CN8000A in the ANMS settings (see ANMS -
Event Destination, page 48).
Port Key in the port number that was specified for the Log Server’s Service
Port in the ANMS settings (see Log Server, page 49).
Description This field is provided so that you can put in a descriptive re ference for
the unit to help identify it.
Limit This specifies the number of days that an event should be kept in the
Log Server's database before it expires and it is cleared out.
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A description of the items is given in the tabl e be low:
Maintenance
This function allows the administrator to perform manual maintenance of the
database if the CN8000A misses the automatic maintenance.
Item Explanation
New search This is one of three radio buttons that define the scope of the
search. If it is selected, the search is performed on all the
events in the database for the selected CN8000A.
Search last results This is a secondary search performed on the events that
resulted from the last search.
Search excluding last
results This is a secondary search performed on all the events in the
database for the selected CN8000A excluding the events that
resulted from the last search.
Server List CN8000A units are listed according to their IP address.
Select the unit that you want to perform the search on from
this list. You can select more than one unit for the search. If
no units are selected, the search is performed on all of them.
Priority List Sets the level for how detailed the search results display
should be. Least is the most general; Most is the most
specific. Least results appear in black; Less results appear in
blue; Most results appear in red.
Start Date Select the date that you want the search to start from. The
format follows the YYYY/MM/DD convention, as follows:
2009/11/04
Start Time Select the time that you want the search to start from.
End Date Select the date that you want the search to end at.
End Time Select the time that you want the search to end at.
Pattern Key in the pattern that you are searching for here. The
multiple character wildcard (*) is supported. E.g., h*ds would
match hands and hoods.
Results Lists the events that contained matches for the search.
Search Click this button to start the search.
Print Click this button to print the search results.
Export Click this button to write the search results to a .txt file.
Exit Click this button to exit the Search dialog box.
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Options
Network Retry allows you to set the number of seconds that the Log Server
should wait before attempting to connect if the previous attempt to connect
failed. When you click this item, a dialog box, similar to the one below appears:
Key in the number of seconds, then click OK to finish.
Help
From the Help Menu, click Contents to access the online Windows Help file.
The help file contains instructions about how to setup, operation and
troubleshoot the Log Server.
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The Log Server Main Screen
Overview
The Log Server Main Screen is divided into two main panels.
The upper (List) panel lists the CN8000A units that have been selected for
the Log Server to track (see Configure, page 129).
The lower (Event) panel displays the log events for the currently selected
CN8000A (the highlighted one - if there are more th an one). To select a
CN8000A unit in the list, simply click on it.
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The List Panel
The List panel contains six fields:
The Tick Panel
The lower panel displays tick information for the currently selected CN8000A.
Note that if the installation contains more than one switch, even thoug h a
switch isn’t currently selected, if its Recording checkbox is checked, the Log
Server records its tick information and keeps it in its database.
Field Explanation
Recording Determines whether the Log Server records log events for
this CN8000A or not. If the Recording check box is checked,
the field displays Recording, and log events are recorded. If
the Recording check box is not checked, the field displays
Paused, and log events are not recorded.
Note: Even though a CN8000A is not the currently selected
one, if its Recording check box is checked, the Log Server will
still record its log events.
Address This is the IP Address or DNS name that was given to the
CN8000A when it was added to the Log Server (see
Configure, page 129).
Port This is the port number that was assigned to the CN8000A
when it was added to the Log Server (see Configure,
page 129).
Connection If the Log Server is connected to the CN8000A, this field
displays Connected.
If it is not connected, this field displays Waiting. This means
that the Log Server's MAC address and/or port number has
not been set properly. It needs to be set in theANMS - Event
Destination settings (see page 48) and specified in the
Configure dialog box (see Configure, page 129).
Days This field displays the number of days that the CN8000A's log
events are to be kept in the Log Server's database before
expiration (see Configure, page 129).
Description This field displays the descriptive information given for the
CN8000A when it was added to the Log Server (see
Configure, page 129).
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Chapter 9
LDAP Server Configuration
Introduction
The CN8000A allows log in authentication and authorization through external
programs. This chapter describes how to con fig ure Active Directory and
OpenLDAP for CN8000A authentication and aut horization.
To allow authentication and authori zation for the CN8000A via LDAP or
LDAPS, the Active Directory’s LDAP Schema must be extended so that an
extended attribute name for the CN8000A – iKVM31-userProfile– is added as
an optional attribute to the person class.
Note: Authentication refers to determining the authenticity of the person
logging in; authorization refers to assigning permission to use the
device’s various functions.
In order to configure the LDAP server, you will have to complete the following
procedures: 1) Install the Windows Server Support Tools; 2) Install the Active
Directory Schema Snap-in; and 3) Extend and Update th e Active Directory
Schema.
The following section provides an example of config uring LDAP under
Windows 2003 Server.
Install the Windows 2003 Support Tools
To install the Windows 2003 Support To ols, do the following:
1. On your Windows Server CD, open the Support → Tools folder.
2. In the right panel of the dialog bo x that comes up, double click
SupTools.msi.
3. Follow along with the Installation Wizard to complete the procedure.
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Install the Active Directory Schema Snap-in
To install the Active Directory Schema Snap-in, do the following:
1. Open a Command Prompt.
2. Key in : regsvr32 schmmgmt.dll to register schmmgmt.dll on your
computer.
3. Open the Start menu; click Run; key in: mmc /a; click OK.
4. On the File menu of the screen that appears, click Add/Remove Snap-in;
then click Add.
5. Under Available Standalone Snap-ins, double click Active Directory
Schema; click Close; click OK.
6. On the screen you are in, open the File menu and click Save.
7. For Save in, specify the C:\Windows\system32 directory.
8. For File name, key in schmmgmt.msc.
9. Click Save to complete the procedure.
Create a Start Menu Shortcut Entry
To create a shortcut entry on the Start Menu for the Active Directory Schema,
do the following:
1. Right click Start; select: Open all Users → Programs → Administrative
Tools.
2. On the File menu, select New → Shortcut
3. In the dialog box that comes up, browse to, or key in the path to
schmmgmt.msc (C:\Windows\system32\schmmgmt.msc), then click Next.
4. In the dialog box that comes up, key in Active Directory Schema as the
name for the shortcut, then click Finish.
9. LDAP Server Configuration
137
Extend and Update the Active Directory Schema
To extend and update the Active Directory Schema, you must do the following
3 procedures: 1) create a new attribute; 2) extend the object cla ss with the new
attribute; and 3) edit the Active Directory users with the extended schema.
The CN8000A supports on e type of Act ive Directory users: shado w user
access rights – where authentication takes place on the LDAP server, but
authorization is via the CN8000A’s user database.
Editing Active Directory Users is described on page 140.
Creating a New Attribute
To create a new attribute do the follow ing :
1. Start → Administrative T ools → Active Directo ry Schema.
2. In the left panel of the screen that comes up, right-click Attributes:
3. Select New → Attribute.
4. In the warning message that appears, click Continue to bring up the
Create New Attribute dialog box.
5. Fill in the dialog box to match the entries shown below, then click OK to
complete step 1 of the procedure.
Note: The Unique X500 Object ID uses periods, not commas.
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Extending the Object Class With the New Attribute
To extend the object class with the new attribute, do the following:
1. Open the Control Panel → Administrative T ools → Active Directory
Schema.
2. In the left panel of the screen that comes up, select Classes.
3. In the right panel, right-click person:
9. LDAP Server Configuration
139
4. Select Properties; the person Properties dialog box comes up with the
General page displayed. Click the Attributes tab.
5. On the Attributes page, click Add:
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6. In the list that comes up, select permission, then click OK to complete
step 2 of the procedure
Editing Active Directory Users
To edit Active Directory Users, do the following:
1. Run ADSI Edit. (Installed as part of th e Support Tools.)
2. Open domain, and navigate to the cn=users dc=aten dc=com node.
3. Locate the user you wish to edit. (Our example uses jason.)
9. LDAP Server Configuration
141
4. Right-click on the user’s name and select properties.
5. On the Attribute Editor page of the dialog box that appears, select
permission from the list.
CN8000A User Manual
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6. Click Edit to bring up the String Attribute Editor:
7. In the String Attribute Editor, key in the values shown in the screenshot,
below:
Note: Where user represents the Username of a CN8000A user whose
permissions reflect the permissions you want Jason to have.
9. LDAP Server Configuration
143
8. Click OK. When you return to the Attribute Editor page, the permission
entry now reflects the new permissions:
a) Click Apply to save the change and complete the procedure.
b) Repeat the Editing Active Dir ectory Users procedure for any other users
you wish to add.
OpenLDAP
OpenLDAP is an Open source LDAP server designed for Unix platforms. A
Windows version can be downloaded from:
http://download.bergmans.us/openldap/openldap-2.2.29/
openldap-2.2.29-db-4.3.29-openssl-0.9.8a-
win32_Setup.exe.
OpenLDAP Server Installation
After downloading the program, launch the installer, select your language,
accept the license and choose the target installation directory. The default
directory is: c:\Program Files\OpenLDAP.
CN8000A User Manual
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When the Select Components dialog box appears, select install BDB-tools and
install OpenLDAP-slapd as NT service, as shown in the diagram, below:
9. LDAP Server Configuration
145
OpenLDAP Server Configuration
The main OpenLDAP configuration file, slapd.co nf, has to be custom ized
before launching the server. The modifications to the configuration file will do
the following:
Specify the Unicode data directory. The default is ./ucdata.
Choose the required LDAP schemas. The core schema is mandatory.
Configure the path for the OpenLDAP pid and args start up files. The first
contains the server pid, the second includes command line arguments.
Choose the database type. The default is bdb (Berkeley DB).
Specify the server suffix. All entries in the directory wil l have thi s suffix,
which represents the root of the directory tree. For example, with suffix
dc=aten,dc=com, the fully qualified nam e of all ent ries in th e database
will end with dc=aten,dc=com.
Define the name of the administrator entry for the server (rootdn), along
with its password (rootpw). This is the server's super user. The rootdn
name must match the suffix defined above. (Since all entry names must
end with the defined suffix, and the rootdn is an entry.)
An example configuration file is provided in the fi gure, below:
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Starting the OpenLDAP Server
To start the OpenLDAP Server, run slapd (the OpenLDAP Server executable
file) from the command line. slapd supports a number of comm and line
options, the most important opt ion is the d switch that triggers debug
information. For example, a command of:
slapd -d 256
would start OpenLDAP with a debug level of 256, as shown in the followin g
screenshot:
Note: For details about slapd options and their meanings, refer to the
OpenLDAP documentation.
9. LDAP Server Configuration
147
Customizing the OpenLDAP Schema
The schema that slapd uses may be extended to support additional syntaxes,
matching rules, attribute types, and object classes.
In the case of the CN8000A, the CN8000AUser class is extended to define a
new schema. The extended schema file used to authenticate and authorize users
logging in to the CN8000A is shown in the figure, below:
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LDAP DIT Design and LDIF File
LDAP Data Structure
An LDAP Directory stores information in a tree structure known as the
Directory Information Tree (DIT). The nodes in the tree are directory entries,
and each entry contains information in attribute-value form. An example of the
LDAP directory tree for the CN8000A is shown in the figure, below:
(Continues on next page.)
9. LDAP Server Configuration
149
(Continued from previous page.)
DIT Creation
The LDAP Data Interchange Format (LDIF) is used to represent LDAP entries
in a simple text format (please refer to RFC 2849). The figure below illustrates
an LDIF file that creates the DIT for the CN8000A directory tree (shown in the
figure, above).
Note: The example above shows the permissions; user in the permission line
represents the Username of a CN8000A user whose permissions reflect
the permissions you want steve to have.
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The following figure illustrates an LDIF file that defines the OpenLDAP group
for the CN8000A.
(Continues on next page.)
9. LDAP Server Configuration
151
(Continued from previous page.)
Using the New Schema
To use the new schema, do th e following:
1. Save the new schema file (e.g., cn8000a.schema) in the /OpenLDAP/
schema/ directory.
2. Add the new schema to the slapd.conf file, as shown in the figure, below:
3. Restart the LDAP server.
4. Write the LDIF file and create the database entries in init.ldif with the
ldapadd command, as shown in the following example:
ldapadd -f init.ldif -x -D "cn=Manager,dc=aten,dc=com"
-w secret
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This Page Intentionally Left Blank
153
Appendix
Safety Instructions
General
This product is for indoor use only.
Read all of these instructions. Save them for future reference.
Follow all warnings and instructions marked on the device.
Do not place the device on any unstable surface (cart, stand, table, etc.). If
the device falls, serious damage wi ll resul t.
Do not use the device near water.
Do not place the device near, or over, radiators or heat registers.
The device cabinet is provided with slots and openings to allow for
adequate ventilation. To ensure reliable operation, and to protect against
overheating, these openings must never be bl ocked or covered.
The device should never be placed on a soft surface (bed, sofa, rug, etc.) as
this will block its ventilation openings. Likewise, the device should not be
placed in a built in enclosure unless adequate ventilation has been
provided.
Never spill liquid of any kind on the device.
Unplug the device from the wall outlet before cleaning. Do not use liquid
or aerosol cleaners. Use a damp cloth for cleaning.
The device shoul d be oper ated from the type of power source indicated on
the marking label. If you are not sure of the type of power available,
consult your dealer or local power company.
To prevent damage to yo ur installation it is important that all devices are
properly grounded.
The device is equipped with a 3-wire grounding type plug. This is a safety
feature. If you are unable to insert the plug into the outlet, contact your
electrician to replace your obsolete outlet. Do not attempt to defeat the
purpose of the grounding-type plug . Always follow your local/national
wiring codes.
Do not allow anything to rest on the power cord or cables. Route the
power cord and cables so that they cannot be stepped on or tripped over.
If an extension cord is used with this device make sure that the total of the
ampere ratings of all products used on this cord does not exceed the
CN8000A User Manual
154
extension cord ampere rating. Make sure that the total of all products
plugged into the wall outlet does not exceed 15 amperes.
To help protect your system from sudden, transient increases and
decreases in electrical power, use a surge suppressor, line conditioner, or
un-interruptible power supply (UPS).
Position system cables and power cables carefully; Be sure that nothing
rests on any cables.
When connecting or disconnect ing po wer to hot-pluggable power
supplies, observe the following guidelines:
Install the power supply before connecting the power cable to the
power supply.
Unplug the power cable before removing the po wer supply.
If the system has multiple sources of power , disconnect power from the
system by unplugging all power cables from the power supplies.
Never push objects of any kind into or through cabinet slots. They may
touch dangerous voltage points or short out parts resulting in a risk of fire
or electrical shock.
Do not attempt to service the device yoursel f. Refer all servicin g to
qualified service personnel.
If the following conditions occur, unplug the device from the wall outlet
and bring it to qualified service personnel for repair.
The power cord or plug has become damaged or frayed.
Liquid has been spilled into the device.
The device has been exposed to rain or water.
The device has been dropped, or the cabinet has been damaged.
The device exhibits a distinct change in performance, indicating a need
for service.
The device does not operate normally when the operating instructions
are followed.
Only adjust those controls that are covered in the operating instructions.
Improper adjustment of other controls may result in damage that will
require extensive work by a qualified technician to repair.
Avoid circuit overload s. Before connecting equipment to a circuit, know
the power supply’s limit and never exceed it. Always review the electrical
specifications of a circuit to ensure that you are not creating a dangerous
condition or that one doesn’t already exist. Circuit overloads can cause a
fire and destroy equipment.
Appendix
155
Rack Mounting
Before working on the rack, ma ke sure that the stabilizers are secured to
the rack, extended to the floor, and that the full weight of the rack rests on
the floor. Install front and side stabilizers on a single rack or front
stabilizers for joined multiple racks before working on the rack.
Always load the rack from the bottom up, and load the heaviest item in the
rack first.
Make sure that the rack is level and stable before extending a device from
the rack.
Use caution when pressing the device rail release latches and sliding a
device into or out of a rack; the slide rails can pinch your fingers.
After a device is inserted into the rack, carefully extend the rail into a
locking position, and then slide the device into the rack.
Do not overload the AC supply branch circuit that provides power to the
rack. The total rack load should not exceed 80 percent of the branch circuit
rating.
Make sure that all equipment used on the rack – including power strips and
other electrical connectors – is properly grounded.
Ensure that proper airflow is provided to devices in the rack.
Ensure that the operating ambient temperature of the rack environment
does not exceed the maximum ambient temperature specified for the
equipment by the manufacturer
Do not step on or stand on any device when servicing other devices in a
rack.
CN8000A User Manual
156
Consignes de sécurité
Général
Ce produit est destiné exclusivement à une utilisatio n à l’intérieur.
Veuillez lire la totalité de ces instructions. Conservez-les afin de pouvo ir
vous y référer ultérieurement.
Respectez l’ensemble des avertissements et instructions inscrits sur
l’appareil.
Ne placez jamais l’unité sur une surface instable (chariot, pied, table, etc.).
Si l’unité venait à tomber, elle serait gravement endommagée.
N’utilisez pas l’unité à proximité de l’eau.
Ne placez pas l’unité à proximité de ou sur des radiateurs ou bouches de
chaleur.
Le boîtier de l’unité est doté de fentes et d’ouvertures destinées à assurer
une ventilation adéquate. Pour garantir un fonctio nnem e nt fi able et
protéger l’unité contre les surchauffes, ces ouvertures ne doivent jamais
être bloquées ou couvertes.
L’unité ne doit jamais être placée sur une surface molle (lit, canapé, tapis,
etc.) car ses ouvertures de ventilation se trouveraient bloquées. De même,
l’unité ne doit pas être placée dans un meuble fermé à moins qu'une
ventilation adaptée ne soit assurée.
Ne renversez jamais de liquides de quelque sorte que ce soit sur l’unité.
Débranchez l’unité de la prise murale avant de la nettoyer. N’utilisez pas
de produits de nettoyage liquide ou sous form e d’aérosol. Util isez un
chiffon humide pour le nettoyage de l’unité.
L’ appareil doit être alimenté par le type de source indiqué sur l’étiquette.
Si vous n’êtes pas sûr du type d’alimentation disponible, consultez votre
revendeu r ou le fo urnisseur local d’électricité.
Afin de ne pas endommager votre installation, vérifiez que tous les
périphériques sont correctemen t mis à la terre.
L’unité est équipée d’une fiche de terre à trois fils. Il s’agit d’une fonction
de sécurité. Si vous ne parvenez pas à insérer la fiche dans la prise murale,
contactez votre électricité afin qu’il remplace cette dernière qui doit être
obsolète. N’essayez pas d’aller à l’encontre de l’objectif de la fiche de
terre. Respectez toujours les codes de câblage en vigueur dans votre
région/pays.
Appendix
157
L’ équi pement doit être installé à proximité de la prise murale et le
dispositif de déconnexio n (prise de courant femelle) doit être facile
d’accès.
La prise murale doit être installée à proximité de l’équipeme nt et doit être
facile d’accès.
Veillez à ce que rien ne repose sur le cordon d’alimentation ou les câbles.
Acheminez le cordon d’alimentation et les câbles de sorte que personne ne
puisse marcher ou trébucher dessus.
En cas d’utilisation d’une rallonge avec cette unité, assurez-vous que le
total des ampérages de tous les produits utilisés sur cette rallonge ne
dépasse pas l’ampérage nominal de cette dernière. Assurez-vous que le
total des ampérages de tous les produits branchés sur la prise murale ne
dépasse pas 15 ampères.
Pour contribuer à protéger votre système contre les augmentations et
diminutions soudaines et transitoires de puissance électrique, utilisez un
parasurtenseur, un filtre de ligne ou un système d’alim ent a tion sans
coupure (UPS).
Placez les câbles du système et les câbles d’alimentation avec précaution ;
veillez à ce que rien ne repose sur aucun des câbles.
Lors du branchement ou du débranchement à des blocs d’alimentation
permettant la connexion à chaud, veuillez respecter les lignes direct rices
suivantes:
Installez le bloc d’alimentation avant de brancher le câble d’alimentation à
celui-ci.
Débranchez le câble d’alimentation avant de retirer le bloc d'alimentation.
Si le système présente plusieurs sources d’alimentation, déconnectez le
système de l'alimentation en débranchant tous les câbles d'alimentation des
blocs d'alimentation.
N’insérez jamais d’objets de quelque sorte que ce soit dans ou à travers les
fentes du boîtier . Ils pourraient entrer en contact avec des points de tension
dangereuse ou court-circuiter des pièces, entraînant ainsi un risque
d’incendie ou de choc électrique.
N’essayez pas de réparer l’unité vous-même. Confiez toute opération de
réparation à du personnel qualifié.
Si les conditions suivantes se produisent, débranchez l’unité de la prise
murale et amenez-la à un technicien qualifié pour la faire réparer:
Le cordon d’alimentat ion ou la fiche ont été endommagés ou éraillés.
Du liquide a été renversé dans l’unité.
CN8000A User Manual
158
L’unité a été exposée à la pluie ou à l’eau.
L’unité est tombée ou le boîtier a été endommagé.
Les performances de l’unité sont visiblement altérées, ce qui indique la
nécessité d’une réparation.
L’ uni té ne fonctionne pas normalement bien que les instructions
d’utilisation soient respectées.
N’utilisez que les commandes qui sont abordées dans le mode d’emploi.
Le réglage incorrect d’autres commandes peut être à l’origine de
dommages qui nécessiteront beaucoup de travail pour qu’un technicien
qualifié puisse réparer l’unité.
Ne connectez pas le connecteur RJ-11 portant la marque « Sensor »
(Capteur) à un réseau de télécommunication public.
Evitez toute surcharge du circuit. Avant de connecter l’equipement a un
circuit, verifiez la limite de l’alimentation et ne la depassez pas. Controlez
toujours les caracteristiques electriques d'un circuit pou r vous assurer de
ne pas creer de situation dangereuse ou qu’il n’y en a pas deja. Les
surcharges du circuit peuvent provoquer un incendie et detruire
l’equipement.
Appendix
159
Montage sur bâti
Avant de travailler sur le bâti, assurez-vous que les stabilisateurs sont bien
fixées sur le bâti, qu’ils sont étendus au sol et que tout le poids du bâti
repose sur le sol. Installez les stabilisateurs avant et latéraux sur un même
bâti ou bien les stabilisateurs avant si plusieurs bâtis sont réunis, avant de
travailler sur le bâti.
Chargez toujours le bâti de bas en haut et chargez l’élément le plus lourd
en premier.
Assurez-vous que le bâti est à niveau et qu’il est stable avant de sortir une
unité du bâti.
Agissez avec précaution lorsque vous appuyez sur les loquets de libération
du rail d’unité et lorsque vous faites coulisser une unité dans et hors d’un
bâti ; vous pourriez vous pincer les doigts dans les rails.
Une fois qu’une unité a été insérée dans le bâti, étendez avec précaution le
rail dans une position de verrouillage puis faites glisser l’unité dans le bâti.
Ne surchargez pas le circuit de l’alimentation CA qui alimente le bâti. La
charge totale du bâti ne doit pas dépasser 80 % de la capacité du circuit.
Assurez-vous que tous les équipements utilisés sur le bâti, y-compris les
multiprises et autres connecteurs électriques, sont correctement mis à la
terre.
Assurez-vous que les unités présentes dans le bâti bénéficie d’une
circulation d’air suffisante.
Assurez-vous que la température ambiante de fonctionnement de
l’environnement du bâti ne dépasse pas la température ambiante maximale
spécifiée pour l’équipement par le fabricant.
Ne marchez sur aucun appareil lors de la maintenance d’autres appareils
d’un bâti.
CN8000A User Manual
160
Technical Support
International
For online technical support – including troubleshooting, documentation,
and software updates: http://eservice.aten.com
For telephone support, see Telephone Suppo rt, page iii.
North America
When you contact us, please have the following information ready beforehand:
Product model number, serial number, and date of purchase.
Your computer configuration, including operating syst em, revision level,
expansion cards, and software.
Any error messages displayed at the time the error occurred.
The sequence of operations that led up to the error.
Any other information you feel may be of help.
Email Support support@aten-usa.com
Online
Technical
Support
Troubleshooting
Documentation
Software Updates
http://eservice.aten.com
Telephone Support 1-888-999-ATEN ext 4988
1-949-428-1111
Appendix
161
IP Address Determination
If you are an administrator logging in for the first time, you need to access the
CN8000A in order to give it an IP address that users can connect to. There are
three methods to choose from. In each case, your client computer must be on
the same network segment as the CN8000A. After you have connected and
logged in you can give the CN8000A its fixed network address. (See Network,
page 43.)
First Time Browser Login
The easiest way to assign an IP address is when you login from a browser for
the first time and use the Easy Installation Wizard. Refer to Logging In,
page 27, (see st ep 5) fo r details on the procedure involved.
IP Installer
The IP Installer utility provides a simple method to ascertain and configure IP
related settings for ATEN and Altusen network enabled devices.
The utility can be obtained from the Download area of our website. Look under
Download - Driver & Software, and select the model of your switch. After
downloading the utility to your client computer, do the following:
1. Unzip the contents of IPInstaller.zip to a directory on your hard drive.
2. Double click IPInstaller.exe, and the following screen appears:
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162
Network Device IP Installer
The way that the IP Installer work s is that it searches and lists all compatible
ATEN devices on your network. You can select a model from the Device List
and set it’s IP Address settings using the options listed below, then click Set IP
to implement the change on the device.
Device List
When the IP Installer main window comes up, the utility scans the network for
devices and lists the ones it finds in the device list panel. The device list panel
consists of four columns, as shown in the following table:
Clicking Enumerate causes the utility to broadcast an Enumerate command
and wait for replies from all the devices. It then refreshes the list based on the
response it receives.
Protocol
Use this drop-down box to select the type of protocol IPv4 or IPv6, you are
using for the network adapters on your LAN.
Network Adapter
The Network Adapter selection box, located just below the Device List,
pertains to computers that have more than one network adapter installed. Users
can use this to select the adapter that they want Enumerate to be directed to.
Set IP
There are two methods of specifying an IP address: Dynamic, and Static:
If you want to obtain an IP add ress dynamicall y, select Obtain an IP
address automatically (DHCP).
If you want to use a static IP address, select Specify an IP address, then fill in
the information for:
IPv4: IP Address, Subnet Mask, and Gateway.
IPv6: IPv6 Address, Subnet Prefix Length, and Default Gateway
Heading Details
Device Name Displays the device name assigned to the switch.
Model Name Displays the switches model name (CN8000A, PN9108, SN0116,
etc.).
MAC Address Displays the device’s MAC address.
IP Address Displays the device’s current IP address.
Appendix
163
After you have made your chang e s, click Set IP to set the IP address for the
device you have selected.
Note: The screen will freeze for a moment or two until the utility has finished
setting the IP.
About
Clicking the About button bri ngs up a dialo g box wi th information about the
product – including the current firmware version.
Browser
1. Set your client computer's IP address to 192.168.0.XXX
Where XXX represents any number or numbers except 60. (192.168.0.60 is
the default address of the CN8000A.)
2. Specify the switch's default IP address (192.168.0.60) in your browser , and
you will be able to connect.
3. Assign a fixed IP address for the CN8000A that is suitable for the network
segment that it resides on.
4. After you log out, reset your client computer's IP address to its original
value.
AP Windows Client
For computers running Windows, the CN8000A's IP address can be
determined with the Windows AP program (see Preferences, page 30). When
you run the program it searches the network segment fo r CN8000A devices,
and displays the results in a dialog box similar to the one below:
You can now use this network address, or you can change it by clicking Login,
loggin g in, or clickin g Admin Utility, and then clicking Network under the
Advanced Settings menu. See Network, page 43, for detail s.
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164
IPv6
At present, the CN8000A supports two IPv6 address protocols: Link Local
IPv6 Address, and IPv6 Stateless Autoconfiguration
Link Local IPv6 Address
At power on, the CN8000A is automatically configured with a Link Local IPv6
Address (for example, fe80::210:74ff:fe61:1ef). To find out what the Link
Local IPv6 Address is, log in with the CN8000A’s IPv4 address and click the
Basic Settings icon. The address is displayed at the bottom of the Basic Settings
page (see page 34).
Once you have determined what the IPv6 address is, you can use it when
logging in from a browser or the Win and Java Clien t AP program s.
For example:
If you are logging in from a bro wser, you would key in
http://[fe80::2001:74ff:fe6e:59%5]
for the URL bar.
If you are logging in with the AP program , you w ould ke y:
fe80::2001:74ff:fe6e:59%5
for the IP field of the Server panel (see The Windows Client Connection
Screen, page 13 5).
Note: 1. To log in with the Link Local IPv6 Address, the client computer must
be on the same local network segment as the CN8000A
2. The %5 is the %interface used by the client computer. To see your
client computer’s IPv6 address: from the command line issue the
following command: ipconfig /all. The % value appears at the
end of the IPv6 address.
Appendix
165
IPv6 Stateless Autoconfiguration
If the CN8000A’s network environment contains a device (such as a router)
that supports the IPv6 Stateless Autoconfiguration function, the CN8000A can
obtain its prefix information from that device in order to generate its IPv6
address. For example, 2001::74ff:fe6e:59.
As above, the address is displayed at the bottom of the Basic Settings page.
Once you have determined what the IPv6 address is, you can use it when
logging in from a browser or the Win and Java Client AP programs.
For example:
If you are logging in from a browser, you would key in
http://[2001::74ff:fe6e:59]
for the URL bar.
If you are logging in with the AP program, you would key:
2001::74ff:fe6e:59
for the IP field of the Server panel (see The Windows Client Connectio n
Screen, page 135).
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Port Forwarding
For devices located behind a router, port forwardi ng allows the router to pass
data coming in over a specific port to a specific device. By setting the port
forwarding parameters, you tell the router which device to send the data
coming in over a particular port to.
For example, if the CN8000A connected to a particular router has an IP address
of 192.168.1.180, you would log into your router’s setup program and access
the Port Forwardi ng (som etimes referred to as Virtual Server) configuration
page. You would then specify 192.168.1.180 for the IP address and the po rt
number you want opened for it (9000 for Internet access, for example).
Since configuration setup can vary somewhat for each brand of router, refer to
the router’s User Manual for specific information on configuring po rt
forwarding for it.
Appendix
167
Keyboard Emulation
The PC compatible (101/104 key) keyboard can emulate the functions of the
Sun and Mac keyboards. The emulation mappings are listed in the table below.
Note: When using key combinations, press and release the first key (Ctrl),
then press and release the activation key.
PC Keyboard Sun Keyboard PC Keyboard Mac Keyboard
[Ctrl] [T] Stop [Shift] Shift
[Ctrl] [F2] Again [Ctrl] Ctrl
[Ctrl] [F3] Props
[Ctrl] [F4] Undo [Ctrl] [1]
[Ctrl] [F5] Front [Ctrl] [2]
[Ctrl] [F6] Copy [Ctrl] [3]
[Ctrl] [F7] Open [Ctrl] [4]
[Ctrl] [F8] Paste [Alt] Alt
[Ctrl] [F9] Find [Print Screen] F13
[Ctrl] [F10] Cut [Scroll Lock] F14
[Ctrl] [1] =
[Ctrl] [2] [Enter] Return
[Ctrl] [3] [Backspace] Delete
[Ctrl] [4] [Insert] Help
[Ctrl] [H] Help [Ctrl] F15
Compose
-
+
CN8000A User Manual
168
PPP Modem Operation
Basic Setup
In addition to the browser and AP methods, the CN8000A can also be accessed
through its RS-232 port using a PPP dial-in connection, as follows:
1. Set up your hardware configuration to match the diagram, below:
:
2. From your computer, use your modem terminal program to dial into the
CN8000A’s modem.
Note: 1. If you don’t know the CN8000A modem’s serial parameters, get
them from the CN8000A administrator.
2. An example of setting up a modem terminal program under
Windows XP is provided on the next page.
3. Once the connection is established, open your browser, and specify
192.168.192.1 in the URL box.
From here, operation is the same as if you had logged in from a browser or with
the AP programs.
Remote
Operator
Modem Modem
Phone Line
Serial Modem Cable Serial Modem Cable
Appendix
169
Connection Setup Example (Windows XP)
To set up a dial-in connection to the CN80 00A under Windows XP, do the
following:
1. From the Start menu, select Contro l Panel → Network Connections →
Create a New Connection.
2. When the Welcome to the New Connection Wizard dialog box appears,
click Next to move on.
3. In the Network Connection Type dialog box, select Connect to the network
at my workplace, then click Next.
4. In the Network Connection dialog box, select Dial-up connection, then
click Next.
5. In the Connection Name dialog box, key in a name for the connection (for
example, TPE-CN8000A-01), then click Next.
6. In the Connection Availability dialog box, you can select either Anyone’s
use or My use only, depending on your preferences, then click Next.
Note: If you are the only user on this computer, this dialog box won’t
appear.
7. In the Phone Number to dial dialog box, key in the phone number of the
modem connected to the CN8000A (be sure to include country and area
codes, if necessary), then click Next.
8. In the Completin g the New Connection Wizard dialog box, check Add a
shortcut to this connection on my desktop, then click Finish.
This completes the connection setup. Double click the desktop shortcut icon to
make a PPP connection to the CN8000A.
CN8000A User Manual
170
Trusted Certificates
Overview
When you try to log in to the device from your bro wser, a Security Alert
message appears to inform you that the device’s certificate is not trusted, and
asks if you want to proceed.
The certificate can be trusted, but the alert is triggered because the certificate’s
name is not found on Microsoft’s list of Trusted Authorities. You have two
options: 1) you can ignore the warning and clic k Yes to go on; or 2) you can
install the certificate and have it be recognized as trusted.
If you are working on a computer at another location, accept the certificate
for just this session by clicking Yes.
If you are working at your own computer, install the certificate on your
computer (see below for details). After the certificate is installed, it will be
recognized as trusted.
Appendix
171
Installing the Certificate
To install the ce rt ificate, do th e followi ng:
9. In the Security Alert dialog bo x, cli c k View Certificate. The Certificate
Information dialog box appears:
Note: There is a red and white X logo over the certificate to indicate that it is
not trusted.
10. Click Install Certificate.
11. F ollow the Installation Wizard to complete the installation. Unless you
have a specific reason to choose otherwise, accept the default options.
12. When the Wizard presents a caution screen:
Click Yes.
CN8000A User Manual
172
13.Next, click Finish to complete the installation; then click OK to close the
dialog box.
Certificate Trusted
The certificate is now trusted:
When you click View Certificate, you can see that the red and white X logo is
no longer present – further indication that the certificate is trusted:
Appendix
173
Mismatch Considerations
If the site name or IP address used for generating the certificate no longer
matches the current address of the CN8000A a mi smatch warning occurs:
You can click Yes to go on, or you can disable mismatch checki ng.
To disable mismatch checking, do the fol lowing:
1. After the page you are logging in to comes up open th e brow ser’s Tools
menu; Select Internet Options → Advanced.
2. Scroll to the bottom of the list and uncheck Warn about trusted
certificates:
3. Click OK. The next time you run the browser the change will be in effect.
CN8000A User Manual
174
Self-Signed Private Certificates
If you wish to create your own self-signed encryption key and certificate, a free
utility – openssl.exe – is available for do wnlo ad over the web at
www.openssl.org. To create your private key and certificate do the following:
1. Go to the directory where you downloaded and extracted openssl.exe to.
2. Run openssl.exe with the following parameters:
openssl req -new -newkey rsa:1024 -days 3653 -nodes -x509
-keyout CA.key -out CA.cer -config openssl.cnf
Note: 1. The command should be entered all on one line (i.e., do not press
[Enter] until all the parameters have been keyed in).
2. If there are spaces in the input, surround the entry in quotes (e.g.,
“ATEN International”).
To avoid having to input information during key generation the following
additional parameters can be used:
/C /ST /L /O /OU /CN /emailAddress.
Examples
openssl req -new -newkey rsa:1024 -days 3653 -nodes -x509
-keyout CA.key -out CA.cer -config openssl.cnf -subj
/C=yourcountry/ST=yourstateorprovince/L=yourlocationor
city/O=yourorganiztion/OU=yourorganizationalunit/
CN=yourcommonname/emailAddress=name@yourcompany.com
openssl req -new -newkey rsa:1024 -days 3653 -nodes -x509
-keyout CA.key -out CA.cer -config openssl.cnf -subj
/C=CA/ST=BC/L=Richmond/O="ATEN International"/OU=ATEN
/CN=ATEN/emailAddress=eservice@aten.com.tw
Importing the Files
After the openssl.exe program completes, two files – CA.key (the private key)
and CA.cer (the self-signed SSL certificate) – are created in the directory that
you ran the program from. These are the files that you upload in the Private
Certificate panel of the Security page (see page 62).
Appendix
175
Troubleshooting
General Operation
Problem Resolution
Erratic operation The CN8000A needs to be started before the KVM switch
1. If the CN8000A is connected to a KVM sw itch, make
sure to power it on before powering on the switch.
2. If the KVM switch was started before the CN8000A,
reset or restart the KVM switch.
The CN8000A needs to be reset (see Firmwar e Upgrade/
Reset Switch, page 11, point 1).
I can’t access the
CN8000A, even though I
have specified the IP
address and port number
correctly.
If the CN8000A is behind a router, the router’s Port
Forwarding (also referred to as Virtual Server) feature
must be configured. See Port Forwarding, page 166, for
details.
Mouse pointer confusion If you find the display of two mouse pointers (local and
remote) to be confusing or annoying, you can use the
Toggle Mouse Display function to shrink the non-
functioning pointer. See page 86 for details.
Mouse movement
extremely slow There is too much data being transferred for your
connection to keep up with. Lower the video quality (see
Video Settings, page 94) so that less video data is
transmitted.
Changing Mouse Sync
Mode to Manual makes the
CN8000A crash.
The CN8000A hasn’t crashed. You can wait
approximately 5 minutes for normal operations to resume,
or you can reset the CN8000A to get it going right away
(see Firmware Upgrade/Reset Switch, page 11, p o int 1).
I can’t access my PN9108
when I click the Power
Management icon.
Since the PN9108 already has over IP functionality, there
is no need for the CN8000A to provide it. Therefore, only
PON devices that don’t have their own over IP
functionality (such as the PN0108) are supported.
When I am in a web
browser session, and
making configuration
changes, and I am timed
out, the settings changes I
have made are lost.
If you don’t click Apply, the CN8000A isn’t aware that you
are working, and times you out. Without clicking Apply,
none of your changes are recognized. You must click
Apply as you go along in order to have the settings saved
on the CN8000A and reset the timeout counter.
The Windows Client link
doesn’t appear in the
Remote Console Display
when I log in with Firefox.
The Windows Client link requires ActiveX. Since Firefox
doesn’t support ActiveX only the Java Applet is available.
CN8000A User Manual
176
When the remote server is
running Fedora the mouse
pointer on the remote server
does not move, whether I
am accessing it from the
local console or a local
client computer.
If the remote server is connected with a PS/2 cable, log
into the CN8000A with a browser; open a viewer; on the
control panel set Mouse DynaSync to Manual. See
page 106 for details.
Problem Resolution
Appendix
177
Windows
Problem Resolution
When I log in, the browser
generates a CA Root
certificate is not trusted,
or a Certificate Error
response.
1. The certificate’s name is not found on Microsoft’s list of
Trusted Authorities. The certificate can be trusted.
See Trusted Certificates, page 170, for details.
2. You can eliminate this message by importing a certificate
issued by a recognized third party certificate authority
(see Obtaining a CA Signed SSL Server Certif icate,
page 62).
After I import the site’s
certificate, I still get a
message warning me
about the site when I log
in.
Certificate security checking noticed a certificate address
mismatch – however the certificate can be trusted. You can
click Continue to the website (not recommended) to go on,
or you can disable mismatch checking. See Mismatch
Considerations, page 173 for a complete explanation of this
topic.
Remote mouse pointer is
out of step. 1. Check the status of the Mouse DynaSync Mode setting
(see Mouse DynaSync Mode, page 106). If it is set to
Automatic, change the setting to Manual and refer to the
information provided.
2. If you are in Manual mode, use the AutoSync feature
(see Video Settings, page 94), to sync the local and
remote monitors.
3. If that doesn't resolve the problem, use the Adjust Mouse
feature (see Adjust Mouse, page 86) to bring the pointers
back in step.
4. If the above fails to resolve the problem, refer to Addi-
tional Mouse Synchronization Procedures, page 181, for
further steps to take.
Part of remote window is
off my monitor. Use the AutoSync feature (see Video Settings, page 94), to
sync the local and remote monitors.
Virtual Media doesn’t
work. This problem sometimes arises on older computers. Get the
latest firmware version for your mainboard from the
manufacturer and upgrade your mainboard firmware.
Under Virtual Media, I can
mount an ISO file, but I
cannot access it.
Virtual Media under the WindowsClient only supports ISO
files less than 4G.Bytes. If the ISO file is 4GBytes or greater
it cannot be accessed.
My anti virus program
reports that there is a
Trojan after I access the
CN8000A with my
browser and then open
the Windows Client
Viewer.
The Windows Client Viewer uses an ActiveX plugin
(windows.ocx) that some antivirus programs mistakenly see
as a virus or trojan. We have tested our firmware extensively
and found no evidence of a virus or trojan. You can add the
plugin to your antivirus program’s White List and use the
Viewer safely. If you are reluctant to use the Windows Client
Viewer, however, you can simply use the Java Client
Viewer, instead.
CN8000A User Manual
178
Java
For mouse synchronization problems, see Macros, page 118, Mouse DynaSync
Mode, page 125, and Sun / Linu x , page 182. For other probl ems, see the table
below:
Problem Resolution
Java Applet won't connect to the
CN8000A 1. Java 6 Update 3 or higher must be installed on
your computer.
2. Make sure to include the correct login string
when you specify the CN8000A's IP address.
3. Close the Java Applet, reopen it, and try again.
I have installed the latest Java
JRE, but I am having performance
and stability problems.
There may be issues with the latest version
because it is so new . Try using a Java version that
is one or two updates earlier than the latest one.
Java Applet performance
deteriorates. Exit the program and start again.
National language characters
don't appear. Use the CN8000A’s On-Screen Keyboard and be
sure that the local and remote computers are set
to the same language. (See The On-Screen
Keyboard, page 124.)
When I log in, the browser
generates a CA Root certificate is
not trusted, or a Certificate Error
response.
The certificate’s name is not found on Microsoft’s
list of Trusted Authorities. The certificate can be
trusted. See Trusted Certificates, page 170, for
details.
There is no Virtual Media icon on
my Control Panel. The virtual media function only supports the
Windows Client programs.
Appendix
179
Sun Systems
*These solutions work for most common Sun VGA cards. If using them fails
to resolve the problem, consult the Sun VGA card's manual.
Problem Resolution
Video display problems with
HDB15 interface systems (e.g.,
Sun Blade 1000 servers).1
The display resolution should be set to 1024 x 768:
Under Text Mode:
1. Go to OK mode and issue the following com-
mands:
setenv output-device screen:r1024x768x60
reset-all
Under XWindow:
1. Open a console and issue the following command:
m64config -res 1024x768x60
2. Log out
3. Log in
Video display problems with
13W3 interface systems (e.g.,
Sun Ultra servers).*
The display resolution should be set to 1024 x 768:
Under Text Mode:
1. Go to OK mode and issue the following com-
mands:
setenv output-device screen:r1024x768x60
reset-all
Under XWindow:
1. Open a console and issue the following command:
m64config -res 1024x768x60
2. Log out
3. Log in
The local and remote mouse
pointers do not sync The default configuration is for the local and remote
mouse pointers to automatically sync when you
connect. Automatic mouse sync only supports USB
mice on Windows and Mac (G4 or higher) systems,
however. You must select Manual as the Mouse
DynaSync Mode choice, and sync the pointers
manually. See Mouse DynaSync Mode, page 106 for
further details.
CN8000A User Manual
180
Mac Systems
The Log Server
Problem Resolution
The local and remote
mouse pointers do not
sync.
There are two USB I/O settings for the Mac: Mac 1, and
Mac 2 (see Date/Time, page 70). In general, Mac 1
works with older operating system versions, whereas
Mac 2 works with the newer ones. In some cases,
however, the reverse is true. If you experience pointer
sync problems, try selecting the other mode.
When I log in to the switch
with my Safari browser, it
hangs when I use the
Snapshot feature.
Force close Safari, then reopen it. Don’t use the
Snapshot feature in the future.
To use the Snapshot feature with Safari, upgrade to Mac
OS 10.4.11 and Safari 3.0.4.
Problem Resolution
The Log Server program does
not run. The Log Server requires the Microsoft Jet OLEDB 4.0
driver in order to access the database.
This driver is automatically installed with Windows
ME, 2000 and XP.
For Windows 98 or NT, you will have to go to the
Microsoft download site:
http://www.microsoft.com/data/download.htm
to retrieve the driver file:
MDAC 2.7 RTM Refresh (2.70.9001.0)
Since this driver is used in Windows Office Suite, an
alternate method of obtaining it is to install Windows
Office Suite. Once the driver file or Suite has been
installed, the Log Server will run.
Appendix
181
Additional Mouse Synchronization Procedures
If the mouse synchronization procedures mentioned in the ma nu al fail to
resolve mouse pointer problems for particular compu ters, try the followi ng:
Windows:
Note: In order for the local and remote mice to synchronize, you must use the
generic mouse driver supplied with the MS operating system. If you
have a third party driver installed - such as one supplied by th e mouse
manufacturer - you must remove it.
1. Windows 7 / Windows XP / Windows Server 2003:
a) Open the Mouse Properties dialog box (Control Panel → Mouse).
b) Click the Pointer Options tab.
c) Set the mouse speed to the middle posi tion (5 units in from the left).
d) Disable Enhance Pointer Precision.
CN8000A User Manual
182
Sun / Linux
Open a terminal session and issue the foll o w ing command:
Sun: xset m 1
Linux: xset m 0
or
xset m 1
(If one doesn’t help, try the other.)
Appendix
183
Supported KVM Switches
The KVM switches that ca n be used in a cascaded installation are as follows:
Note: 1. Some of the CN8000A’s features may not be supported, depending on
the functionality of the cascaded KVM switch. (For example, some
switches do not support virtual media.)
2. Some features found on the cascaded KVM switches may not be
supported on the CN8000A. (For examp le, the CS1754’s audio, and
the CS1708A/CS1716A must use PS/2 connecto rs when cascading .)
Virtual Media Support
WinClient ActiveX Viewer / WinClient AP
IDE CDROM/DVD-ROM Drives – Read Only
IDE Hard Drives – Read Only
USB CDROM/DVD-ROM Drives – Read Only
USB Hard Drives – Read/Write*
USB Flash Drives – Read/Write*
USB Floppy Drives – Read/Write
*These drives can be mounted either as Drives or Removable Disks (see
Virtual Media, page 99). Mounting them as removab le disks allo w
booting the remote server if the disk contains a bootable OS. In addition,
if the disk contains more than one partition, the remote server can access
all the partitions.
ISO Files – Read Only
Folders – Read/Write
Smart Card Readers
Java Applet Viewer / Java Client AP
ISO Files – Read Only
Folders – Read/Write
ACS1208A ACS1216A CS1308 CS1316 CS1708A
CS1716A CS1754 CS1758 CS228 CS428
CN8000A User Manual
184
Administrator Login Failure
If you are unable to perform an Administrator login (because the Username and
Password information has become corrupted , or you have forgotten it, for
example), there is a procedure you can use to clear the login information.
To clear the login information do the following:
1. Power off the CN8000A and remove its ho using.
2. Use a jumper cap to short the jumper on the mainboard labeled J10.
3. Power on the switch.
4. When the front panel LEDs flash, power off the switch.
5. Remove the jumper cap from J10.
6. Close the housing and power on the CN8000A.
After you start back up, you can use the default U sername : administrator
and Password: password to log in.
Appendix
185
Specifications
1Power Over the NET
Function CN8000A
Connectors
Console Ports 1 x SPHD-18 Male (Yellow)
KVM (Computer) Ports /
Virtual Media 1 x SPHD-18 Female (Yellow)
Laptop USB Console
(LUC) 1 x USB Mini Type B Female (Black)
PON11 x DB-9 Male (Black)
Modem 1 x DB-9 Male (Black)
LAN Ports 1 x RJ-45 Female
Power 1 x DC Jack
Switches
Reset 1 x Semi-recessed Pushbutton
LEDs
Power 1 (Orange)
Link 1 (Green)
10/100/1000 Mbps 1 (10 Mbps: Or ange / 100 Mbps: Orange + Green / 1000
Mbps: Green)
Emulation
Keyboard / Mouse USB;PS/2
Video Up to 1920 x 1200 @ 60 Hz; DDC2B
Power Consumption DC 5.3 V; 7.26 W
Environmental
Operating Temperature 0° to 50° C (CN8000A)
0° to 40° C (Power Adapter)
Storage Temperature -20° to 60° C
Humidity 0 - 80% RH, Non-condensing
Physical Properties
Housing Metal
Weight 0.49 kg
Dimensions (L x W x H) 20.20 x 8.14 x 2.50 cm
CN8000A User Manual
186
About SPHD Connectors
This product uses SPHD connectors for its KVM and/or
Console ports. We have specifically modified the shape of these
connectors so that only KVM cables that we have designed to
work with this product can be connected.
Appendix
187
Limited Warranty
ATEN warrants its hardware in the country of purchase against flaws in
materials and workmanship for a Warranty Perio d of two [2 ] years (warranty
period may vary in certain regions/countries) commencing on the date of
original purchase. This warranty period includes the LCD panel of ATEN LCD
KVM switches. Select products are warranted for an additional year (see A+
Warranty for further details). Cables and accessories are not covered by the
Standard Warranty.
What is covered by the Limited Hardwar e Warranty
ATEN will provide a repair service, without charge, during the Warranty Period.
If a product is detective, ATEN will, at its discretion, have the option to (1) repair
said product with new or repaired components, or (2) replace the entire product
with an identical product or with a similar product which fulfills the same function
as the defective product. Replaced products assume the warranty of the original
product for the remaining period or a period of 90 days, whichever is longer.
When the products or components are rep laced, the replacing articles shall
become customer property and the replaced articles shall become the property
of ATEN.
To learn more about our warranty policies, please visit our website:
http://www.aten.com/global/en/legal/policies/warranty-policy/
CN8000A User Manual
188
This Page Intentionally Left Blank
189
Index
A
Access Ports, 44
Account Policy, 59
Administration, 33
ANMS, 48, 51
Firmware up grading, 38
Network, 43
Administration Page
Date/Time, 70
Administrator Login Failure, 184
ANMS, 48, 51
Authentication
external, 48, 51
B
Backup Configuration / User
Accounts, 39
Benefits, 3
C
Cables, 6
custom, 13
CC Management, 54
Certificate
Signing Request, 63
CN8000
Front view, 11
Rear view, 12
Configuration
backup, 39
restore, 39
Console cable, 13
Control Panel
Functions, 82, 116
JavaClient, 115
WinClient, 81
Corrupt Password, 184
Create CSR, 63
D
Date/Time Settings, 70
Device Information, 42
Dial Back, 65
DIN Rail Mounting, 16
Disable Local Authentication, 51
DNS Server, 25, 45
DynaSync, 106, 125
E
Encryption, 60
External authentication, 48, 51
F
Features, 3
Firmware upgrade, 38
Forgotten Passw ord , 184
H
Hardware
Setup, 17
Hotkeys, 85, 118
Windows Client, 85
I
Installation, 17
Invalid login, 28
IP
Address determination, 161
Installer, 43
IP Installer, 161
J
Java Applet
CN8000A User Manual
190
Navigation, 114
K
Keyboard
On-Screen, 104, 124
Keyboard Emulation, 167
Mac, 167
L
LDAP Settings, 53
Log Server
Configure, 129
Events, 130
Installation, 127
Main Screen, 128, 133
Maintenance, 131
Menu Bar, 12 9
Options, 132
Search, 130
Starting Up, 128
Tick Panel, 134
Log server, 49
Logging in
Browser, 27
Login
Invalid login, 28
Login Failures, 55
Login String, 58
M
MAC
Address, 23, 42
Mac Keyboard Emulation, 167
Macros, 118
JavaClient, 118
Search, 91, 120
System, 91, 119
User, 87, 119
WinClient, 85
Main Webpage Elements, 29
Message Board
Java Applet, 121
Windows Client, 97
Modem operation, 168
Mounting
DIN Rail, 16
Rack, 15
Mouse
DynaSync Mode, 106, 125
Synchronization, 106, 125
Mouse poin te r ty pe , 106, 124
Mouse Synchron i zation, 181
N
Network, 43
Network Time, 71
Network Transfer Rate, 47
O
Online
Registration, iii
On-Screen Keyboard, 104, 124
OpenLDAP
Server Configuration, 145
Server Installation, 143
OSD
Navigation, 22
Overview, 21
Password, 21
Overview, 1
P
Password, 21
Port Access
Sessions, 37
Port Forwarding, 166
PPP, 168
Private Certificates, 174
Index
191
R
Rack Mounting, 15
Safety information, 155
RADIUS
examples, 52
RADIUS Settings, 51
refresh screen, 95
Requirements
Operating Systems, 8
Restore Configuration / User
Accounts, 39
S
Safety Instructions
General, 153
Rack Mounting, 155
screen, refresh, 95
Search
Macros, 91, 120
Security, 55
Login string, 58
Self-signed certificates, 174
Sessions, 37
SMTP Settings, 48
SNMP Server, 49
Sun Keyboard Emulation, 167
Sun Systems
Troubleshooting, 179
Supported KVM Switches, 183
Synchronization
mouse, 106, 125
System Macros, 91, 119
System Requirements, 6
T
Technical Support, 160
Telephone support, iii
Tick Panel, 134
Time settings, 70
Troubleshooting
General Operation, 175
Java, 178
Log Server, 180
Mac Systems, 180
Sun Systems, 179
Windows, 177
Trusted Certificates, 1 70
U
User Accounts
backup, 39
restore, 39
User Macros, 87, 119
User Management, 34
User Notice, iii
User Station Fi l te r s, 56
V
Video Settings
JavaClient Viewer, 120
Windows Client, 94
Virtual Media
JavaClient, 123
WinClient, 99
Virtual Media Support, 183
W
WinClient Viewer, 79
Windows Client
Message Board, 97
Starting up, 79