Table of Contents
- EMC Information
- RoHS
- User Information
- Package Contents
- Contents
- About this Manual
- Conventions
- Product Information
- Chapter 1 Introduction
- Chapter 2 Hardware Setup
- Chapter 3 Basic Operation
- Chapter 4 Hotkey Operation
- Hotkey Port Switching
- Auto Scanning
- Hotkey Setting Mode
- Invoking HSM
- Alternate HSM Invocation Keys
- Alternate Port Switching Keys
- Keyboard Operating Platform
- List Switch Settings
- USB Reset
- Keyboard Language
- Hotkey Beeper
- Port Switching Keys
- Firmware Upgrade Mode
- Restore Default Settings
- Alternative Manual Port Selection
- Mouse Emulation
- Mouse Port Switching
- Keyboard Emulation
- Power on Detection
- Monitor Re-detection
- HSM Summary Table
- Chapter 5 Keyboard Emulation
- Chapter 6 The Firmware Upgrade Utility
- Appendix
ATEN CS1924-AT-G User Manual
Displayed below is the user manual for CS1924-AT-G by ATEN which is a product in the KVM Switches category. This manual has pages.
Related Manuals
CS1922 / CS1924
2/4-Port USB3.0
4K DisplayPort KVMP™ Switch
User Manual
www.aten.com
CS1922 / CS1924 User Manual
ii
EMC Information
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE
STATEMENT: This equipment has been tested and found to comply with the
limits for a Class B digital service, pursuant to Part 15 of the FCC rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. Any changes or modifications made to
this equipment may void the user’s authority to operate this equipment. This
equipment generates, uses, and can radiate radio frequency energy. If not
installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation.
If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the
following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
FCC Caution: Any changes or modifications not expressly approved by the
party responsible for compliance could void the user's authority to operate this
equipment.
CS1922 / CS1924 User Manual
iii
KCC Statement
RoHS
This product is RoHS compliant.
CS1922 / CS1924 User Manual
iv
User Information
Online Registration
Be sure to register your product at our online support center:
Telephone Support
For telephone support, call this number:
User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer's software described in this manual is sold or licensed as is.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS
CORRECT BEFORE USE.
International http://eservice.aten.com
International 886-2-8692-6959
China 86-400-810-0-810
Japan 81-3-5615-5811
Korea 82-2-467-6789
North America 1-888-999-ATEN ext 4988
1-949-428-1111
CS1922 / CS1924 User Manual
v
Package Contents
The CS1922 / CS1924 package consists of:
1 CS1922 / CS1924 2/4-Port USB 3.0 4K DisplayPort KVMP™ Switch
2/4 DisplayPort Cables (CS1922/CS1924, Certified)
2/4 USB 3.0 Cables (CS1922/CS1924)
4/8 Audio Cables (CS1922/CS1924)
1 Power Adapter
1 User Instructions*
Check to make sure that all the components are present and that nothing got
damaged in shipping. If you encounter a problem, contact your dealer.
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the unit, and/or any of the
devices connected to it.
Note: 1. 4K video resolution needs the high quality DisplayPort Cable.
2. Features may have been added to the CS1922 / CS1924 since this
manual was printed. Please visit our website to download the
most up-to-date version of the manual.
CS1922 / CS1924 User Manual
vi
Contents
EMC Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
RoHS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vi
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix
Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix
Chapter 1.
Introduction
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
CS1922 Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
CS1924 Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
CS1922 Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
CS1924 Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Chapter 2.
Hardware Setup
Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Installation Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Chapter 3.
Basic Operation
Port Switching. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Powering Off and Restarting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Port ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Alternative Manual Port Selection Settings. . . . . . . . . . . . . . . . . . . . . . . . 15
Chapter 4.
Hotkey Operation
Hotkey Port Switching. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Cycling Through the Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Going Directly to a Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
CS1922 / CS1924 User Manual
vii
Auto Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Hotkey Setting Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Invoking HSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Alternate HSM Invocation Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Alternate Port Switching Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Keyboard Operating Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
List Switch Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
USB Reset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Keyboard Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Hotkey Beeper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Port Switching Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Firmware Upgrade Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Restore Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Alternative Manual Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Mouse Emulation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Mouse Port Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Keyboard Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Power on Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Monitor Re-detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
HSM Summary Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Chapter 5.
Keyboard Emulation
Mac Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Sun Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Chapter 6.
The Firmware Upgrade Utility
Before you Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Starting the Upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Upgrade Successful . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Upgrade Failed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Appendix
Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
International. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Hotkey Default Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
CS1922 / CS1924 User Manual
viii
About this Manual
This User Manual is provided to help you get the most from your CS1922 /
CS1924 unit. It covers all aspects of installation, configuration and operation.
An overview of the information found in the manual is provided below.
Chapter 1, Introduction, introduces you to the CS1922 / CS1924. Its
purpose, features and benefits are presented, and its front and back panel
components are described.
Chapter 2, Hardware Setup, describes how to set up your installation. The
necessary steps are provided.
Chapter 3, Basic Operation, explains the fundamental concepts involved
in operating the CS1922 / CS1924.
Chapter 4, Hotkey Operation, details all of the concepts and procedures
involved in the Hotkey operation of your CS1922 / CS1924 installation.
Chapter 5, Keyboard Emulation, provides tables that list the PC to Mac
and PC to Sun keyboard emulation mappings.
Chapter 6, The Firmware Upgrade Utility, explains how to upgrade the
CS1922 / CS1924's firmware with the latest available versions.
An Appendix, provides specifications and other technical information
regarding the CS1922 / CS1924.
CS1922 / CS1924 User Manual
ix
Conventions
This manual uses the following conventions:
Product Information
For information about all ATEN products and how they can help you connect
without limits, visit ATEN on the Web or contact an ATEN Authorized
Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:
Monospaced Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means to
press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
♦Bullet lists provide information, but do not involve sequential steps.
→Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start
→
Run means to
open the Start menu, and then select Run.
Indicates critical information.
International http://www.aten.com
CS1922 / CS1924 User Manual
x
This Page Intentionally Left Blank
1
Chapter 1
Introduction
Overview
The CS1922 / CS1924 2/4-Port USB 3.0 4K DisplayPort KVMP™ Switch
takes a giant leap forward in KVM switch functionality by combining a KVM
switch with a DisplayPort video interface, 2-port USB hub and 2.1 channel
audio support for rich bass in surround sound. DisplayPort technology provides
a 4K UHD @ 60 Hz and 4K DCI @ 60Hz resolution that displays the most
vivid high-definition images available while pumping out premium sound for
music, movies, and games.
As a KVM switch, the CS1922 / CS1924 allows users to access two or four
DisplayPort computers from a single USB keyboard, USB mouse and monitor
console. In addition to the front panel pushbuttons and hotkeys, the CS1922 /
CS1924 offers the latest mouse port-switching functionality which allows a
double-click of the mouse’s scroll-wheel to change ports. A Power On
Detection feature also ensures that if one computer is powered off, the CS1922
/ CS1924’s will automatically switch ports to the next powered-on computer.
With a built-in USB 3.1 Gen 1 hub, the CS1922 / CS1924 SuperSpeed 5 Gbps
transfer rates to all connected peripherals. The unit’s independent
(asynchronous) switching feature, allows the KVM focus to be on one
computer while the USB peripheral focus is on another computer. This
eliminates the need to purchase a separate USB hub or stand-alone peripheral
sharer – such as a print server, modem splitter, etc.
Featuring an unbeatable combination of ultra high 4K resolutions, a next
generation USB 3.1 Gen 1 hub and enhanced, user-friendly operations, the
CS1922 / CS1924 provides the latest innovations in desktop KVM switching
technology.
CS1922 / CS1924 User Manual
2
Features
2/4-port DisplayPort KVMP Switch with USB 3.1 Gen1 hub and 2.1
surround sound audio
One USB console controls 2/4 computers and two USB peripherals
Computer selection via front panel pushbuttons, hotkeys and mouse*
Independent switching of KVM, USB, and Audio focus
Superior video quality – 4K UHD (3840 x 2160 @ 60 Hz) and 4K DCI
(4096 x 2160 @ 60Hz)
2-port USB 3.1 Gen 1 hub with SuperSpeed 5 Gbps transfer rates
DisplayPort 1.2 compliant, HDCP compliant
Supports HD audio through DisplayPort**
Full bass response for high-quality 2.1 channel surround sound systems
Power On Detection – if a computer is powered off the CS1922 / CS1924
automatically switches to the next powered-on computer
Multi-Stream Transport (MST) allows multiple monitors through a single
DisplayPort connector***
Dual-Mode DisplayPort technology (DP++) supports passive HDMI and
DVI adapters****
Hot pluggable – add or remove computers without powering down the
switch
Mouse emulation/bypass feature supports most mouse drivers and
multifunction mice
Multi-platform support – Windows 2000, Windows XP, Windows Vista,
Windows 7/8 and higher, Mac, and Linux
Multilingual keyboard mapping supports English, Japanese, French and
German keyboards
Mac keyboard support and emulation*****
Auto Scan Mode for monitoring all computers
Firmware upgradeable
Note: 1. Mouse port switching is only supported under mouse emulation
mode with a USB 3-button mouse wheel.
2. HD audio through DisplayPort cannot be switched independently.
Chapter 1. Introduction
3
3. MST (Multi-Stream Transport) requires either monitors capable
of DisplayPort 1.2 daisy-chaining, or use of a powered
DisplayPort MST Hub. A DisplayPort v1.1a display can be the
last display in a DisplayPort v1.2 chain. The PC source must be
DisplayPort 1.2 compliant.
4. Dual-Mode DisplayPort technology (DP++) does not require an
active adapter for most single display setups. Active DisplayPort
adapters are recommended if you are unsure of the video source's
DP++ compatibility.
5. PC keyboard combinations emulate Mac keyboards. Mac
keyboards only work with their own operating system.
CS1922 / CS1924 User Manual
4
Requirements
Console
A DisplayPort compatible monitor capable of the highest possible
resolution
A USB mouse
A USB keyboard
Microphone and speakers
Computers
The following equipment must be available on each computer:
A DisplayPort port
Type A USB port
Audio ports
Cables
Only ATEN DisplayPort KVM cables specifically designed to work with this
switch may be used to link to the computers. Two (CS1922) or four (CS1924)
cables are provided with this package.
Note: 1. The quality of the display is affected by the quality and length of
the cables. If you need additional cable sets, please contact your
dealer to purchase ATEN approved cables.
2. If you are using DisplayPort cables that are only DP 1.1
compliant, make sure the DisplayPort EQ setting of the monitor
is set to auto or DP 1.1.
Chapter 1. Introduction
5
Operating Systems
OS Version
Windows 2000 / XP / Vista / 7 / 8 / 8.1 / 10
Linux RedHat 6.0 and higher
SuSE 8.2 and higher
Mandriva
(Mandrake)
9.0 and higher
Novell Netware 5.0 and higher
Mac OS 9 and higher
Dos 6.2 and higher
CS1922 / CS1924 User Manual
6
Components
CS1922 Front View
CS1924 Front View
3
1
42
34
1
2
Chapter 1. Introduction
7
No. Component Description
1 Port Selection
Pushbuttons
For manual port selection (see Port Switching, page 13):
Press a switch for less than two seconds to bring the KVM, USB
hub, and audio focus to the computer attached to its corresponding
port.
Press a port selection pushbutton twice to bring the audio focus to
the computer attached to its corresponding port.
Press a port selection pushbutton for longer than two seconds to
bring only the KVM focus to the computer attached to its corre-
sponding port.
Press switches 1 and 2 simultaneously for 2 seconds to start Auto
Scan Mode (see Auto Scanning, page 19).
2 Port LEDs The Port LEDs are built into the Port Selection Pushbuttons. The
upper are KVM Port LEDs; the lower are USB LEDs:
KVM
Lights DIM ORANGE to indicate that the computer attached to the
corresponding port is connected (online).
Changes to BRIGHT ORANGE to indicate that the computer
attached to its corresponding port is the one that has the KVM
focus (Selected).
Flashes to indicate that the computer attached to its corresponding
port is being accessed under Auto Scan mode.
USB
Lights GREEN to indicate that the computer attached to its corre-
sponding port is the one that has access to the USB peripherals.
3 Audio Ports The cables from your main speakers and main microphone plug in
here. The speakers and microphone plugged in here have priority
over those on the rear panel.
4 USB 3.1 Gen
1 Hub
USB peripherals (printers, scanners, drives etc.) plug into this port.
USB 3.1 Gen 1 port features 5 Gbps transfer rates.
CS1922 / CS1924 User Manual
8
CS1922 Rear View
CS1924 Rear View
No. Component Description
1 Console Ports The cables from your DisplayPort monitor, USB keyboard, USB
mouse, speakers, and microphone plug in here. Each connector is
marked with an appropriate icon to indicate its use.
2 KVM Ports The cables that link the switch to your computers plug in here. Each
KVM port section is comprised of a microphone jack, speaker jack,
USB type B socket and a DisplayPort connector.
3 Power Jack The power adapter cable plugs into this jack.
4 USB 3.1 Gen
1 Hub
USB peripherals (printers, scanners, drives etc.) plug into this port.
USB 3.1 Gen 1 port features 5 Gbps transfer rates.
1
3
2
4
12
3 4
9
Chapter 2
Hardware Setup
Cable Connections
To set up your installation, refer to the installation diagram on the following
page (the numbers in the diagram on page 11 correspond to the steps below),
and do the following:
1. Plug the USB keyboard and USB mouse into the USB console ports
located on the unit’s rear panel.
2. Plug the console monitor into the DisplayPort console port located on the
unit’s rear panel and power on the monitor.
3. Plug the main microphone and speakers into the console microphone and
speaker jacks located on the unit’s front panel. The microphone and
speakers plugged into this port have priority over those in the rear panel.
4. (Optional) Plug your secondary microphone and speakers into the console
audio ports located on the unit’s rear panel.
5. Using the cables provided with this package, plug the DisplayPort, USB
3.0, microphone, and speaker connectors into their corresponding sockets
in the KVM Port section of the switch.
Note: Verify that all the plugs are in the same KVM Port sockets (all in
Port 1, all in Port 2, etc.), and that each socket is marked with an
appropriate icon to indicate itself.
1. Important safety information regarding the placement of this
device is provided on page 35. Please review it before
proceeding.
2. To prevent damage to your installation from power surges or
static electricity. It is important that all connected devices are
properly grounded.
3. Make sure that power to all the devices you will be installing has
been turned off. You must unplug the power cords of any
computers that have the Keyboard Power On function.
CS1922 / CS1924 User Manual
10
6. At the other ends of the cables, plug the DisplayPort, USB 3.0,
microphone, and speaker connectors into their respective ports on the
computer.
7. (Optional) Plug your USB peripherals into the type A sockets in the USB
hub section.
8. Plug the power adapter (provided with this package) into the switch’s
Power Jack and then plug the other end into a DC power source.
9. Power on the computers.
Note:By default, the switch links to the first computer that is powered
on.
The total cable length from the PC to monitor (including KVM)
cannot exceed 3 meters.
Choosing high quality cables helps to ensure that 4K UHD
(3840x2160 @ 60 Hz) or 4K DCI (4096x2160 @ 60 Hz)
resolutions can be reached.
Make sure the computers and devices that the CS1922 / CS1924
connects to are also properly grounded.
Chapter 2. Hardware Setup
11
Installation Diagram
1
847
2
Audio,
DisplayPort,
USB 3.0 Cables
6
5
37
Audio
DisplayPort
USB 3.0
CS1922 / CS1924 User Manual
12
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13
Chapter 3
Basic Operation
Port Switching
There are three convenient methods to switch between the computers: Manual
– by pressing the port selection pushbuttons on the front panel, Mouse – by
clicking the scroll wheel of the mouse, and Hotkey – by entering combinations
on the keyboard.
Manual Switching
For manual port selection:
Press and release a port selection pushbutton to bring the KVM focus, plus
the USB and Audio focus, to the computer attached to its corresponding
port.
Press a port selection pushbutton twice to bring the audio focus to the
computer attached to its corresponding port.
Press and hold a port selection pushbutton for more than 2 seconds to
bring the KVM focus to the computer attached to its corresponding port.
The USB and Audio focus does not change – they stay with the port that
they are already on.
Press and hold port selection pushbutton 1 and 2 for more than 2 seconds
to start Auto Scan Mode (see page 19 for details).
Press and release either port selection pushbutton to stop Auto Scan Mode.
The KVM focus goes to the computer attached to the corresponding port
of the switch you pressed.
Mouse Switching
For mouse port selection: Double-click the scroll wheel of your USB mouse to
cycle through the ports.
Note: 1. Mouse switching is only supported by USB 3-key scroll wheel
mice.
2. Mouse switching is disabled by default. See Hotkey Setting Mode,
page 20, to enable mouse switching.
CS1922 / CS1924 User Manual
14
3. Mouse switching is only supported when Mouse Emulation is
enabled.
Hotkey Switching
For Hotkey port selection: All port switches from the keyboard begin by
pressing the Scroll Lock key twice. Regarding details of the hotkey parameters,
see Cycling Through the Ports, page 17.
Hot Plugging
The CS1922 / CS1924 supports USB hot plugging – components can be
removed and added back into the installation by unplugging their cables from
the USB hub ports without the need to shut the unit down.
Powering Off and Restarting
If it becomes necessary to Power Off the CS1922 / CS1924 unit, before starting
it back up, you must do the following:
1. Shut down all the computers that are attached to the switch.
2. Unplug the switch’s power adapter cable.
3. Wait 10 seconds, then plug the switch’s power adapter cable back in.
4. Once the switch is powered up, power on the computers.
Port ID Numbering
Each KVM port section on the CS1922 / CS1924 switch is assigned a port
number. (1 or 2 for the CS1922; 1 to 4 for the CS1924). The port numbers are
marked on the rear panel of the switch (see page 8 for details).
The Port ID of a computer is derived from the KVM port number it is
connected to. For example, a computer connected to KVM port 2 has a Port ID
of 2.
The Port ID is used to specify which computer gets the KVM, USB peripheral,
and audio focus with the Hotkey port selection method (see page 18 for
details).
Chapter 3. Basic Operation
15
Alternative Manual Port Selection Settings
When Hotkey Setting Mode has been activated, pressing [S] will invoke the
alternative front panel pushbutton manual port selection functions, as
explained below:
Press a port selection pushbutton once to bring only the KVM focus to the
computer attached to its corresponding port.
Press a port selection pushbutton twice to bring the audio focus to the
computer attached to its corresponding port.
Press and hold a port selection pushbutton for more than 2 seconds to
bring the KVM, audio and USB focus to the computer attached to its
corresponding port.
Press and hold port selection pushbuttons 1 and 2 for more than 2 seconds
to start Auto Scan Mode, see page 19 for details.
CS1922 / CS1924 User Manual
16
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17
Chapter 4
Hotkey Operation
The CS1922 / CS1924 provides an extensive, easy-to-use, hotkey function that
makes it convenient to control and configure your KVM installation from the
keyboard. Hotkeys provide asynchronous (independent) switching of the
KVM, USB hub, and audio focus. Therefore, you can give one computer the
KVM focus, another the USB hub focus, while a third has the audio focus.
Hotkey Port Switching
All port switches begin with tapping the [Scroll Lock] key twice. The tables
below describe the actions that each key combination performs.
Note: If using the Scroll Lock key conflicts with other programs running on
the computer, the [Ctrl] key can be used, instead. See Alternate Port
Switching Keys, page 21, for details.
Cycling Through the Ports
Hotkey Action
[Scroll Lock] [Scroll Lock]
[Enter]
Brings the KVM, USB hub, and audio focus from the port
that currently has the KVM focus to the next port on the
installation (1 to 2; 2 to 3; 3 to 4; 4 to 1).
Note: the KVM, USB hub, and audio focus all go to this
port even if they were on different ports to begin with.
[Scroll Lock] [Scroll Lock]
[K] [Enter]
Brings only the KVM focus from the port that currently
has it to the next port on the installation. The USB and
audio focus remain where they are.
[Scroll Lock] [Scroll Lock]
[U] [Enter]
Brings only the USB hub focus from the port that
currently has it to the next port on the installation. The
KVM and audio focus remain where they are.
[Scroll Lock] [Scroll Lock]
[S] [Enter]
Brings only the audio focus from the port that currently
has it to the next port on the installation. The KVM and
USB hub focus remain where they are.
CS1922 / CS1924 User Manual
18
Going Directly to a Port
Note: The n stands for the computer’s Port ID number (1, 2, 3, or 4). See Port
ID Numbering, page 14. Replace the n with the appropriate Port ID
when entering hotkey combinations.
Hotkey Action
[Scroll Lock] [Scroll Lock]
[n] [Enter]
Brings the KVM, USB, and audio focus to the computer
attached to the port corresponding to the specified Port
ID.
Note that the KVM, USB, and audio focus all go to this
port even if they were on different ports to begin with.
[Scroll Lock] [Scroll Lock]
[n] [K] [Enter]
Brings only the KVM focus to the computer attached to
the specified port. The USB hub and audio focus remain
where they are.
[Scroll Lock] [Scroll Lock]
[n] [U] [Enter]
Brings only the USB hub focus to the computer attached
to the specified port. The KVM and audio focus remain
where they are.
[Scroll Lock] [Scroll Lock]
[n] [S] [Enter]
Brings only the audio focus to the computer attached to
the specified port. The KVM and USB hub focus remain
where they are.
[Scroll Lock] [Scroll Lock]
[n] [K] [U] [Enter]
Brings the KVM and USB hub focus to the computer
attached to the specified port. The audio focus remains
where it is.
[Scroll Lock] [Scroll Lock]
[n] [K] [S] [Enter]
Brings the KVM and audio focus to the computer
attached to the specified port. The USB focus remains
where it is.
[Scroll Lock] [Scroll Lock]
[n] [U] [S] [Enter]
Brings the USB hub and audio focus to the computer
attached to the specified port. The KVM focus remains
where it is.
Chapter 4. Hotkey Operation
19
Auto Scanning
The CS1922 / CS1924’s Auto Scan feature automatically cycles the KVM
focus through the computer ports at regular intervals. This allows you to
monitor the computer activity without having to take the trouble of switching
from port to port manually. See the table below for details.
Note: 1. While Auto Scan Mode is in effect, ordinary keyboard and mouse
functions are suspended – only Auto Scan Mode compliant
keystrokes and mouse clicks can be input. You must exit Auto Scan
Mode in order to regain normal control of the console.
2. Although the video focus switches from port to port, the keyboard,
mouse, and USB focus do not switch. They stay at the port they were
on when Auto Scanning started.
3. To exit Auto Scan Mode, press the [Esc] key or the [Spacebar].
Hotkey Action
[Scroll Lock] [Scroll
Lock] [A] [Enter]
Invokes Auto Scan. The KVM focus cycles from port to port
at 5 second intervals. Five second intervals is the default
setting.
[Scroll Lock] [Scroll
Lock] [A] [n] [Enter]
The KVM focus cycles from port to port at n second intervals.
Note: The n stands for the number of seconds that the
CS1922 / CS1924 should dwell on a port before moving on
to the next. Replace the n with a number between 1 and 99
when entering this hotkey combination.
CS1922 / CS1924 User Manual
20
Hotkey Setting Mode
Hotkey Setting Mode is used to set up your CS1922 / CS1924 switch’s
configuration. All operations begin with invoking Hotkey Setting Mode
(HSM).
Invoking HSM
To invoke HSM, do the following:
1. Press and hold down the [Num Lock] key.
2. Press and release the [-] key.
3. Release the [Num Lock] key.
Note: 1. There is an alternate key combination to invoke HSM. See page 21
for details.
2. The minus key must be released within one half-second, otherwise
Hotkey invocation is canceled.
When HSM is active, the Caps Lock and Scroll Lock LEDs flash in succession.
They stop flashing and revert to normal status when you exit HSM.
Ordinary keyboard and mouse functions are suspended – only Hotkey-
compliant keystrokes and mouse clicks (described in the sections that follow),
can be input.
At the conclusion of some hotkey operations, you automatically exit HSM
mode. With some operations, you must exit manually. To exit HSM manually,
press the [Esc] key, or the [Spacebar].
Chapter 4. Hotkey Operation
21
Alternate HSM Invocation Keys
An alternate set of HSM invocation keys is provided in case the default set
conflicts with programs running on the computers.
To switch to the alternate HSM invocation set, do the following:
1. Invoke HSM (see page 20).
2. Press and release the [H] key.
The HSM invocation keys become the [Ctrl] key (instead of [Num Lock])
and the [F12] key (instead of [-]).
Note: This procedure is a toggle between the two methods. To revert back to
the original HSM invocation keys, invoke HSM, then press and release
the [H] key again.
Alternate Port Switching Keys
The port switching activation keys can be changed from tapping the Scroll
Lock key twice ([Scroll Lock] [Scroll Lock]) to tapping the [Ctrl] key twice
([Ctrl] [Ctrl]). To change the port switching activation keys, do the following:
1. Invoke HSM (see page 20).
2. Press and release the [T] key.
Note: This procedure is a toggle between the two methods. To revert back to
the original [Scroll Lock] [Scroll Lock] method, invoke HSM, then
press and release the [T] key again.
CS1922 / CS1924 User Manual
22
Keyboard Operating Platform
The CS1922 / CS1924’s default port configuration is for a PC-compatible
keyboard operating platform. If your console uses a PC-compatible keyboard
and you have a Mac or Sun attached to a port, for example, you can change the
port’s keyboard operating platform configuration so that the PC compatible
keyboard emulates the Mac or Sun keyboard. The procedure is as follows:
1. Bring the KVM focus to the port you want to set.
2. Invoke HSM (see page 20).
3. Press and release the appropriate Function key (see table below). After
completing this procedure, you automatically exit HSM.
List Switch Settings
To see a listing of the current switch settings, do the following:
1. Open a text editor or word processor and place the cursor in the page
window.
2. Invoke HSM (see page 20).
3. Press and release [F4] to display the settings.
USB Reset
If the USB loses focus and needs to be reset, do the following:
1. Invoke HSM (see page 20 for details).
2. Press and release [F5].
Function Key Operation
[F1] To set the keyboard/mouse to use SPC mode so that it
can work under special operating systems as a standard
(104 key) keyboard/mouse.
[F2] Enables Mac keyboard emulation, see Mac Keyboard,
page 27 for details.
[F3] Enables Sun keyboard emulation, see Sun Keyboard,
page 28, for details.
[F10] Automatically detects and sets the keyboard operating
platform.
Chapter 4. Hotkey Operation
23
Keyboard Language
To change the keyboard language, do the following:
1. Invoke HSM (see page 20).
2. Press [F6] [nn] [Enter].
Note: nn is a two-digit number that represents the keyboard language code
(US English: 33; French: 08; Japanese: 15; German: 09).
Hotkey Beeper
The Beeper can be hotkey toggled On and Off. To toggle the Beeper, do the
following:
1. Invoke HSM (see page 20
).
2. Press and release [B].
The Beeper toggles On or Off.
Port Switching Keys
To disable the Port Switching Keys ([Scroll Lock] [Scroll Lock] / [Ctrl]
[Ctrl]), do the
following:
1. Invoke HSM (see page 20 for details).
2. Press [X] [Enter].
Note: This procedure is a toggle. To enable the Port Switching keys, repeat
steps 1 and 2.
Firmware Upgrade Mode
To set the CS1922 / CS1924 to Firmware Upgrade Mode, do the following:
1. Invoke HSM (see page 20 for details).
2. Key in: upgrade
3. Press [Enter]. The front panel LEDs flash to indicate the upgrade has
started.
Note: To exit Firmware Upgrade Mode, you must power off the switch.
CS1922 / CS1924 User Manual
24
Restore Default Settings
To reset the CS1922 / CS1924 to its default hotkey settings, do the following:
1. Invoke HSM (see page 20 for details).
2. Press [R] [Enter].
All hotkey settings return to the factory default values. See Hotkey Default
Settings, page 41.
Alternative Manual Port Selection
To toggle between the default and the alternative front panel pushbutton
manual port selection settings, do the following:
1. Invoke HSM (see page 20).
2. Press [S].
See Alternative Manual Port Selection Settings, page 15, for details.
Mouse Emulation
To toggle between mouse emulation enabled and disabled, do the following:
1. Invoke HSM (see page 20
).
2. Press [M].
Mouse Port Switching
Mouse Port Switching allows you to use the mouse wheel button (clicked
twice) to switch ports. For Mouse Port Switching to work, Mouse Emulation
(above) must be enabled.To toggle between mouse port switching enabled and
disabled, do the following:
1. Invoke HSM (see page 20
).
2. Press [W].
This procedure is a toggle. Repeat to disable.
Note: This feature is only supported by USB 3-key scroll wheel mice. The
default setting is OFF. This feature is only supported when mouse
emulation is also enabled. See Mouse Emulation, above.
Chapter 4. Hotkey Operation
25
Keyboard Emulation
The console keyboard port emulation/bypass feature supports most gaming/
multimedia keyboards. The default setting is enabled. To disable, do the
following:
1. Invoke HSM (see page 20).
2. Press [N].
This procedure is a toggle. Repeat to enable.
Note: When keyboard emulation is disabled, the [M], [W], [F2], [F4], [F5],
[F6], and [F10] hotkey operations are disabled.
Power on Detection
With Power on Detection, if the focus computer is powered off, the switch will
automatically switch to the next powered-on computer. Power on Detection
can be enabled or disabled. The default setting is enabled. To disable Power on
Detection, do the following:
1. Invoke HSM (see page 20
).
2. Press and release [E].
This setting is a toggle. Repeat to enable.
Monitor Re-detection
If the monitor's display is blank, use this hotkey to r e -detect the monitor’s
EDID. Monitor re-detection can be enabled or di sa bl ed. The defaul t set ti ng is
disabled. To enable monitor re-detection, do the following:
1. Invoke HSM (see page 20
).
2. Press [Q] [n] [Enter].
n is a one-digit number that represents the port number: n=1-2 (CS1922);
or n=1-4 (CS1924).
This procedure is a toggle. Repeat to revert to the original setting.
CS1922 / CS1924 User Manual
26
HSM Summary Table
After invoking HSM (see page 20), key in one of the following keys to perform
the corresponding function:
Key Function
[B] Toggles the beeper On and Off.
[E] Enables/Disables the Power on Detection feature.
[H] Toggles between the default and alternate HSM
invocation keys.
[M] Toggles between mouse emulation enable and disable.
[N] Enables/Disables keyboard emulation.
[Q] [n] [Enter] Enables/Disables monitor re-detection on port [n].
[R] [Enter] Resets the hotkey settings to their default statuses.
[S] Toggles between the default and alternative pushbutton
operation settings.
[T] Toggles between the default ([Scroll Lock] [Scroll Lock])
and alternate ([Ctrl] [Ctrl]) Port Switching keys.
[u][p][g][r][a][d][e] [Enter] Invokes Firmware Upgrade Mode.
[W] Enables/Disables mouse port switching
[X] [Enter] Enables/Disables the Port Switching keys.
[F1] Allows the keyboard and mouse to work under special
operating systems as a standard (104 key) keyboard/
mouse.
[F2] Enables Mac keyboard emulation.
[F3] Enables Sun keyboard emulation.
[F4] Print the switch’s current settings via a text editor or
word processor.
[F5] Performs a reset on all USB devices.
[F6] [nn] Sets the keyboard language. nn represents one of the
following keyboard language codes: US English: 33;
French: 08; Japanese: 15; German: 09.
[F10] Auto detects the keyboard operating platform.
27
Chapter 5
Keyboard Emulation
Mac Keyboard
PC-compatible (101/104 key) keyboards can emulate the functions of a Mac
keyboard. The emulation mappings are listed in the table below.
Note: When using key combinations, press and release the first key (Ctrl),
then press and release the activation key.
PC Keyboard Mac Keyboard
[Shift] Shift
[Ctrl] Ctrl
[Ctrl] [1]
[Ctrl] [2]
[Ctrl] [3]
[Ctrl] [4]
[Alt] Alt
[Print Screen] F13
[Scroll Lock] F14
=
[Enter] Return
[Backspace] Delete
[Insert] Help
[Ctrl] F15
CS1922 / CS1924 User Manual
28
Sun Keyboard
The PC compatible (101/104 key) keyboard can emulate the functions of the
Sun keyboard when the control key [Ctrl] is used in conjunction with other
keys. The corresponding functions are shown in the table below.
Note: When using key combinations, press and release the first key (Ctrl),
then press and release the activation key.
PC Keyboard Sun Keyboard
[Ctrl] [T] Stop
[Ctrl] [F2] Again
[Ctrl] [F3] Props
[Ctrl] [F4] Undo
[Ctrl] [F5] Front
[Ctrl] [F6] Copy
[Ctrl] [F7] Open
[Ctrl] [F8] Paste
[Ctrl] [F9] Find
[Ctrl] [F10] Cut
[Ctrl] [1]
[Ctrl] [2]
[Ctrl] [3]
[Ctrl] [4]
[Ctrl] [H] Help
Compose
-
+
29
Chapter 6
The Firmware Upgrade Utility
The Windows-based Firmware Upgrade Utility (FWUpgrade.exe) provides a
smooth, automated process for upgrading the KVM switch’s firmware. The
Utility comes as part of a Firmware Upgrade Package that is specific for each
device. Check the web site regularly to find the latest packages and information
relating to them:
http://www.aten.com/download/download_fw.php
Before you Begin
1. From a computer that is not part of your KVM installation, go to our
Support & Download site and choose the model name that relates to your
device (CS1922 / CS1924) to get a list of available Firmware Upgrade
Packages.
2. Choose the Firmware Upgrade Package you want to install (usually the
most recent), and download it to your computer.
3. Disconnect the CS1922 / CS1924 from your KVM installation and power
it off. Connect the USB cable's Type A USB connector to a USB port on
your computer.
4
3
5
5
CS1922 / CS1924 User Manual
30
4. At the other end of the USB cable, connect the USB Type B connector to
the Type B USB port in the Port 1 KVM section.
Note: The USB cable's USB Type B connector can be connected to any
KVM port section, but the Port Selection pushbutton in Step 5,
below, must be Port 1.
5. Press and hold the Port 1 selection pushbutton. While you are holding the
button, connect the power adapter to the CS1922 / CS1924 to enter
Firmware Upgrade Mode. The front panel LEDs flash together to indicate
Firmware Upgrade Mode is in effect.
6. The Firmware Upgrade Utility
31
Starting the Upgrade
1. Run the downloaded Firmware Upgrade Package file – either by double
clicking the file icon, or using a command line to enter the full path.
The Firmware Upgrade Utility Welcome screen appears:
2. Read the License Agreement (click the I Agree radio button).
3. Click Next. The Firmware Upgrade Utility main screen appears. The
Utility inspects your installation. All the devices capable of being
upgraded by the package are listed in the Device List panel.
(Continues on next page.)
CS1922 / CS1924 User Manual
32
4. As you select a device in the list, its description appears in the Device
Description panel.After you have made your device selection(s), click
Next to perform the upgrade.
If you enabled Check Firmware Version, the Utility compares the device’s
firmware level with that of the upgrade files. If the device’s version is
higher than the upgrade version, a dialog box gives you the option to
Continue or Cancel.
If you did not enable Check Firmware Version, the Utility installs the
upgrade files without checking whether they are a higher level, or not.
As the Upgrade proceeds, status messages appear in the Status Messages
panel, and the progress toward completion is shown on the Progress bar.
6. The Firmware Upgrade Utility
33
Upgrade Successful
After the upgrade has completed, a screen appears to inform you that the
procedure was successful:
Click Finish to close the Firmware Upgrade Utility.
After a successful completion, the CS1922 / CS1924 exits Firmware Upgrade
Mode, and resets itself.
Upgrade Failed
If the Upgrade Successful screen does not appear, it means that the upgrade
failed to complete successfully, and you should repeat the upgrade procedure
from the beginning.
CS1922 / CS1924 User Manual
34
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35
Appendix
Safety Instructions
Read all of these instructions. Save them for future reference.
This device is for indoor use only.
Follow all warnings and instructions marked on the device.
Do not place the device on any unstable surface (cart, stand, table, etc.). If
the device falls, serious damage will result.
Do not use the device near water.
Do not place the device near, or over, radiators or heat registers.
The device cabinet is provided with slots and openings to allow for
adequate ventilation. To ensure reliable operation, and to protect against
overheating, these openings must never be blocked or covered.
The device should never be placed on a soft surface (bed, sofa, rug, etc.) as
this will block its ventilation openings. Likewise, the device should not be
placed in a built in enclosure unless adequate ventilation has been provided.
Never spill liquid of any kind on the device.
Unplug the device from the wall outlet before cleaning. Do not use liquid
or aerosol cleaners. Use a damp cloth for cleaning.
The device should be operated from the type of power source indicated on
the marking label. If you are not sure of the type of power available,
consult your dealer or local power company.
Avoid circuit overloads. Before connecting equipment to a circuit, know
the power supply’s limit and never exceed it. Always review the electrical
specifications of a circuit to ensure that you are not creating a dangerous
condition or that one doesn’t already exist. Circuit overloads can cause a
fire and destroy equipment.
The device is designed for IT power distribution systems with 230V
phase-to-phase voltage.
To prevent damage to your installation, it is important that all devices are
properly grounded.
The device is equipped with a 3-wire grounding type plug. This is a safety
feature. If you are unable to insert the plug into the outlet, contact your
electrician to replace your obsolete outlet. Do not attempt to defeat the
CS1922 / CS1924 User Manual
36
purpose of the grounding-type plug. Always follow your local/national
wiring codes.
Do not allow anything to rest on the power cord or cables. Route the
power cord and cables so that they cannot be stepped on or tripped over.
If an extension cord is used with this device make sure that the total of the
ampere ratings of all products used on this cord does not exceed the
extension cord ampere rating. Make sure that the total of all products
plugged into the wall outlet does not exceed 15 amperes.
To help protect your system from sudden, transient increases and
decreases in electrical power, use a surge suppressor, line conditioner, or
un-interruptible power supply (UPS).
Position system cables and power cables carefully; Be sure that nothing
rests on any cables.
Never push objects of any kind into or through cabinet slots. They may
touch dangerous voltage points or short out parts resulting in a risk of fire
or electrical shock.
Do not attempt to service the device yourself. Refer all servicing to
qualified service personnel.
If the following conditions occur, unplug the device from the wall outlet
and bring it to qualified service personnel for repair.
The power cord or plug has become damaged or frayed.
Liquid has been spilled into the device.
The device has been exposed to rain or water.
The device has been dropped, or the cabinet has been damaged.
The device exhibits a distinct change in performance, indicating a need
for service.
The device does not operate normally when the operating instructions
are followed.
Only adjust those controls that are covered in the operating instructions.
Improper adjustment of other controls may result in damage that will
require extensive work by a qualified technician to repair.
Do not connect the RJ-11 connector marked “UPGRADE” to a public
telecommunication network.
Appendix
37
Technical Support
Technical support is available both by email and online (with a browser over
the web):
International
For online technical support – including troubleshooting, documentation,
and software updates: http://support.aten.com
For telephone support, see Telephone Support, page iv:
North America
When you contact us, please have the following information ready beforehand:
Product model number, serial number, and date of purchase.
Your computer configuration, including operating system, revision level,
expansion cards, and software.
Any error messages displayed at the time the error occurred.
The sequence of operations that led up to the error.
Any other information you feel may be of help.
Email Support support@aten-usa.com
Online Technical
Support
Troubleshooting
Documentation
Software Updates
http://www.aten-usa.com/support
Telephone Support 1-888-999-ATEN ext 4988
1-949-428-1111
CS1922 / CS1924 User Manual
38
Specifications
Function CS1922 CS1924
Connections Computer 24
Console 1
Port Selection Pushbuttons, Hotkey, Mouse*
Connectors Console
Ports
Keyboard 1 x USB Type A (Black)
Video 1 x DisplayPort (White)
Mouse 1 x USB Type A (Black)
Speakers 1 x 3.5 mm Mini Stereo Jack (Green: Front)
1 x 3.5 mm Mini Stereo Jack (Green: Rear)
Microphone 1 x 3.5 mm Mini Stereo Jack (Pink: Front)
1 x 3.5 mm Mini Stereo Jack (Pink: Rear)
KVM Ports KB / Mouse 2 x USB 3.1 Gen 1 Type
B (Blue)
4 x USB 3.1 Gen 1 Type
B (Blue)
Video 2 x DisplayPort (Black) 4 x DisplayPort (Black)
Speakers 2 x 3.5 mm Mini Stereo
Jack (Green)
4 x 3.5 mm Mini Stereo
Jack (Green)
Microphone 2 x 3.5 mm Mini Stereo
Jack (Pink)
4 x 3.5 mm Mini Stereo
Jack (Pink)
USB Hub 1 x USB 3.1 Gen 1 Type A (Blue; Front)
1 x USB 3.1 Gen 1 Type A (Blue; Rear)
Power 1 x DC 5 V Jack
Switches Selected 2 x Pushbutton 4 x Pushbutton
LEDs On Line / Selected 2 (Orange) 4 (Orange)
USB Link 2 (Green) 4 (Green)
Emulation Keyboard / Mouse USB
Video 4096 x 2160 @ 60 Hz (4K)
Scan Interval 1–99 secs. (5 secs. default)
Power Consumption DC 5 V DC 5 V
Environment Operating Temp. 0–50º C
Storage Temp. -20–60º C
Humidity 0–80% RH, Non-condensing
Appendix
39
*Port switching only works with 3-key USB mouse wheel in emulation mode.
Troubleshooting
Operation problems can be due to a variety of causes. The first step in solving
them is to make sure that all cables are securely attached and seated completely
in their sockets.
In addition, updating the product’s firmware may solve problems that have
been discovered and resolved since the prior version was released. If your
product is not running the latest firmware version, we strongly recommend that
you upgrade. See The Firmware Upgrade Utility, Chapter 6, for upgrade
details.
Physical
Properties
Housing Metal
Weight 0.73 kg 0.91 kg
Dimensions (L x W x H) 21.00 x 8.80 x 5.55 cm 27.00 x 8.80 x 5.55 cm
Symptom Possible Cause Action
Erratic behavior. Unit not receiving
enough power.
Use a DC 5V power adapter if you
are not already using one. If you are
already using a power adapter,
check that it matches the system
specifications, and that it is plugged
in and functioning properly.
Keyboard and/or
mouse need to be
reset.
Unplug the cable(s) from the console
port(s), then plug it/them back in.
No connection to the
computer.
Check the cable from the switch to
the computer to make sure it is
properly connected.
KVM switch needs to
be reset.
Power off all devices on the
installation; power off the KVM
switch; wait five seconds; then
power up.
Function CS1922 CS1924
Appendix
41
Hotkey Default Settings
The hotkey factory default settings are as follows:
Setting Default
Port Switching [Scroll Lock] [Scroll Lock]
Invoking HSM [Number Lock] [-]
Auto Scan Interval 5 Seconds
Beeper On
Keyboard Operating
Platform
PC-Compatible
Port Switching Keys Enabled
CS1922 / CS1924 User Manual
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Limited Warranty
ATEN warrants its hardware in the country of purchase against flaws in
materials and workmanship for a Warranty Period of two [2] years (warranty
period may vary in certain regions/countries) commencing on the date of
original purchase. This warranty period includes the LCD panel of ATEN LCD
KVM switches. Select products are warranted for an additional year (see A+
Warranty for further details). Cables and accessories are not covered by the
Standard Warranty.
What is covered by the Limited Hardware Warranty
ATEN will provide a repair service, without charge, during the Warranty
Period. If a product is detective, ATEN will, at its discretion, have the option
to (1) repair said product with new or repaired components, or (2) replace the
entire product with an identical product or with a similar product which fulfills
the same function as the defective product. Replaced products assume the
warranty of the original product for the remaining period or a period of 90 days,
whichever is longer. When the products or components are replaced, the
replacing articles shall become customer property and the replaced articles
shall become the property of ATEN.
To learn more about our warranty policies, please visit our website:
http://www.aten.com/global/en/legal/policies/warranty-policy/
Appendix
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MEMO
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MEMO
Appendix
45
MEMO
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© Copyright 2020 ATEN® International Co., Ltd.
Manual Part No. PAPE-0372-AT1G
ATEN International Co., Ltd., 3F, No. 125, Sec. 2, Datung Rd., Sijhih District, New Taipei City 221, Taiwan
Phone: 886-2-8692-6789 Fax: 886-2-8692-6767 TECHNICAL SUPPORT CENTER: 886-2-8692-6959
Printing Date: 2020-07-03
ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved.
All other brand names and trademarks are the registered property of their respective owners.