Table of Contents
- CS82U / CS84U
- EMC Information
- RoHS
- User Information
- Package Contents
- Contents
- About this Manual
- Conventions
- Product Information
- Chapter 1 Introduction
- Chapter 2 Hardware Setup
- Chapter 3 Basic Operation
- Chapter 4 Hotkey Operation
- Port Switching
- Auto Scanning
- Hotkey Setting Mode
- Invoking HSM
- Alternate HSM Invocation Keys
- Alternate Port Switching Keys
- Keyboard Language
- Keyboard Operating Platform
- List Switch Settings
- USB Reset
- Hotkey Buzzer Control
- Disable Port Switching Keys
- Firmware Upgrade Mode
- Restore Default Settings
- Video DynaSync
- Mouse Port-switching
- Mouse Emulation Control
- Keyboard Emulation Control
- Other OS Mode
- HSM Summary Table
- Chapter 5 Keyboard Emulation
- Chapter 6 The Firmware Upgrade Utility
- Appendix
ATEN CS82U-AT User Manual
Displayed below is the user manual for CS82U-AT by ATEN which is a product in the KVM Switches category. This manual has pages.
Related Manuals
PS/2-USB KVM Switch
CS82U / CS84U
User Manual
www.aten.com
CS82U / CS84U User Manual
ii
EMC Information
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE
STATEMENT: This equipment has been tested and found to comply with the
limits for a Class B digital service, pursuant to Part 15 of the FCC rules. These
limits are designed to provide reasonable protection against harmful interfer-
ence in a residential installation. Any changes or modifications made to this
equipment may void the user’s authority to operate this equipment. This
equipment generates, uses, and can radiate radio frequency energy. If not
installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
FCC Caution: Any changes or modifications not expressly approved by the
party responsible for compliance could void the user's authority to operate this
equipment.
KCC Statement
?? ??? / B? ?? (? ?? ?? ?? ?? )
? ??? ??? (B?) ????????? ?? ???? ????
?? ???? ?? , ?? ???? ??? ? ???? .
RoHS
This product is RoHS compliant.
CS82U / CS84U User Manual
iii
User Information
Online Registration
Be sure to register your product at our online support center:
Telephone Support
For telephone support, call this number:
User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer's software described in this manual is sold or licensed as is.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS
CORRECT BEFORE USE.
International http://support.aten.com
North America http://www.aten-usa.com/product_registration
International 886-2-8692-6959
China 86-400-810-0-810
Japan 81-3-5615-5811
Korea 82-2-467-6789
North America 1-888-999-ATEN ext 4988
1-949-428-1111
CS82U / CS84U User Manual
iv
Package Contents
The CS82U / CS84U package consists of:
1 CS82U / CS84U PS/2-USB KVM Switch
2 Custom KVM Cable sets (CS82U)
4 Custom KVM Cable Sets (CS84U)
1 User Instructions*
Check to make sure that all the components are present and that nothing got
damaged in shipping. If you encounter a problem, contact your dealer.
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the unit, and/or any of the
devices connected to it.
*Features may have been added to the CS82U
/
CS84U
since this manual was
published. Please visit our website to download the most up-to-date version
of the manual.
© Copyright 2010 – 2019 ATEN® International Co., Ltd.
Manual Date: 2020-05-20
ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved.
All other brand names and trademarks are the registered property of their respective owners.
CS82U / CS84U User Manual
v
Contents
EMC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii
Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii
Chapter 1.
Introduction
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Hardware Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
CS82U Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
CS84U Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
CS82U Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
CS84U Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Chapter 2.
Hardware Setup
Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Installation Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Chapter 3.
Basic Operation
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Manual Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Mouse Port-switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Powering Off and Restarting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Port ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Alternative Manual Port Selection Settings. . . . . . . . . . . . . . . . . . . . . . . . 15
Chapter 4.
Hotkey Operation
Port Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Cycling Through the Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
CS82U / CS84U User Manual
vi
Going Directly to a Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Auto Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Hotkey Setting Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Invoking HSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Alternate HSM Invocation Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Alternate Port Switching Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Keyboard Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Keyboard Operating Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
List Switch Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
USB Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Hotkey Buzzer Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Disable Port Switching Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Firmware Upgrade Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Restore Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Video DynaSync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Mouse Port-switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Mouse Emulation Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Keyboard Emulation Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Other OS Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
HSM Summary Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Chapter 5.
Keyboard Emulation
Mac Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Sun Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Chapter 6.
The Firmware Upgrade Utility
Before you Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Starting the Upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Upgrade Succeeded . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Upgrade Failed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Hotkey Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
About SPHD Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
CS82U / CS84U User Manual
vii
About this Manual
This User Manual is provided to help you get the most from your CS82U /
CS84U. It covers all aspects of installation, configuration and operation. An
overview of the information found in the manual is provided below.
Chapter 1, Introduction, introduces you to the CS82U / CS84U system. Its
purpose, features and benefits are presented, and its front and back panel
components are described.
Chapter 2, Hardware Setup, describes how to set up your installation. The
necessary steps are provided.
Chapter 3, Basic Operation, explains the fundamental concepts involved
in operating the CS82U / CS84U.
Chapter 4, Hotkey Operation, details all of the concepts and procedures
involved in the Hotkey operation of your CS82U / CS84U installation.
Chapter 5, Keyboard Emulation, provides tables that list the PC to Mac
and PC to Sun keyboard emulation mappings.
Chapter 6, The Firmware Upgrade Utility, explains how to upgrade the
CS82U / CS84U's firmware with the latest available versions.
An
Appendix, provides specifications and other technical information
regarding the CS82U / CS84U.
CS82U / CS84U User Manual
viii
Conventions
This manual uses the following conventions:
Product Information
For information about all ATEN products and how they can help you connect
without limits, visit ATEN on the Web or contact an ATEN Authorized
Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:
Monospaced Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means to
press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
♦Bullet lists provide information, but do not involve sequential steps.
→Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start
→
Run means to
open the Start menu, and then select Run.
Indicates critical information.
International http://www.aten.com
North America http://www.aten-usa.com
1
Chapter 1
Introduction
Overview
The CS82U / CS84U PS/2-USB KVM Switch is a desktop control unit that
allows users to access two or four computers from a single KVM console (PS/
2 or USB keyboard and mouse, and VGA monitor). The CS82U / CS84U
comes with ATEN’s patented Video DynaSync
TM
technology, which
eliminates boot-up display problems and optimizes resolution, and features
dual console keyboard and mouse ports, meaning any combination of PS/2 or
USB keyboard and mouse can be used.
There are three convenient methods to access the computers: port selection
pushbuttons located on the unit’s front panel; hotkey combinations entered
from the keyboard; and the very latest in mouse port-switching – simply
double-click on the scroll wheel of a USB mouse to change ports.
The CS82U / CS84U PS/2-USB KVM Switch also permits each computer to
access any peripherals connected to the mouse USB ports (when mouse
emulation is turned off).
Setup is fast and easy; simply plug cables into their appropriate ports. There is
no software to configure, no installation routines, and no incompatibility
problems. Since the CS82U / CS84U intercepts keyboard input directly, it will
work on multiple computing platforms.
There is no better way to save time and money than with a CS82U / CS84U
installation. Since a single console manages all of the computers, the CS82U /
CS84U setup: eliminates the expense of having to purchase separate console
components for each computer; saves all the space those extra components
would take up; saves on energy costs; and eliminates the inconvenience and
wasted effort involved in constantly moving from one computer to another.
CS82U / CS84U User Manual
2
Features
One PS/2-USB VGA console controls two (CS82U) or four (CS84U)
VGA interface computers
Computer selection via front panel pushbuttons, hotkeys, and mouse
Multiplatform support – Windows 2000/XP/Vista/7, Linux, Mac, and
Sun*
Superior video quality – 2048 x 1536; DDC2B
Video DynaSync
TM
– exclusive ATEN technology optimizes display
resolution and eliminates boot-up display problems
Supports widescreen resolutions
Console mouse port emulation/bypass feature supports most mouse
drivers and multifunction mice
USB 1.1 mouse port can be used as a USB hub for USB peripheral sharing
(when mouse emulation is turned off)
Complete keyboard emulation for error-free booting
Mac/Sun keyboard support and emulation*
Multilingual keyboard mapping – supports English, Japanese, and French
keyboards
Gaming keyboard support
Auto Scan Mode for monitoring all computers
Firmware upgradable
Non-powered
Note: 1. See Hotkey Default Settings, page 39, for full details.
2. PC keyboard combinations emulate Mac/Sun keyboards; Mac/
Sun keyboard work only with their own computers
Chapter 1. Introduction
3
Hardware Requirements
Console
A VGA compatible monitor capable of the highest possible resolution
A USB or PS/2 mouse
A USB or PS/2 keyboard
Computers
The following equipment must be available on each computer:
A VGA port
Note: The quality of the display is affected by the quality of the VGA
display card. For best results, we recommend you purchase a high
quality product.
Type A USB ports or 6-pin Mini-DIN PS/2 ports
Cables
Only KVM cable sets which are specifically designed to work with this switch
may be used to link to the computers. Two (CS82U) or four (CS84U) cable sets
are provided with this package. To order further cable sets, please see table,
below:
Note: The quality of the display is affected by the quality and length of the
cables. If you need additional cable sets, please contact your dealer to
purchase the appropriate ones for your switch.
Connectors Length Part Number
USB, PS/2 1.2 m 2L-5301UP
USB, PS/2 1.8 m 2L-5302UP
USB, PS/2 3 m 2L-5303UP
USB 1.2 m 2L-5201U
USB 1.8 m 2L-5202U
USB 3 m 2L-5203U
USB 5 m 2L-5205U
CS82U / CS84U User Manual
4
Operating Systems
Supported operating systems are shown in the table, below:
Note: Supports Linux Kernel 2.6 and higher.
OS Version
Windows 2000 / XP / 2003 / 2008 / Vista / 7
Linux RedHat 9.0 and higher
SuSE 10 / 11.1 and higher
Debian 3.1 / 4.0
Ubuntu 7.04 / 7.10
UNIX AIX 4.3 and higher
FreeBSD 5.5 and higher
Sun Solaris 8 and higher
Novell Netware 6.0 and higher
Mac OS 9 to 10.6
Chapter 1. Introduction
5
Components
CS82U Front View
CS84U Front View
1 & 2
1 & 2
CS82U / CS84U User Manual
6
No. Component Description
1Port
Selection
Pushbuttons
For manual port selection:
Press and release a port selection pushbutton to bring the
KVM focus to the computer attached to its corresponding
port. The Port LED lights bright orange.
Press and hold port selection pushbutton 1 and 2 for more
than 2 seconds to start Auto Scan Mode, see page 18 for
details.
Press and release either port selection pushbutton (1 or 2)
to stop Auto Scan Mode. The KVM focus goes to the com-
puter attached to the corresponding port of the switch you
pressed.
Press port selection pushbuttons 3 and 4 simultaneously
for 2 seconds to perform a keyboard and mouse reset
(CS84U only).
2 Port LEDs The Port LEDs are built into the Port Selection Switches.
KVM
Lights DIM ORANGE to indicate that the computer
attached to the corresponding port is up and running (On
Line).
Flashes to indicate that Firmware Upgrade mode is in
effect.
Changes to BRIGHT ORANGE to indicate that the com-
puter attached to its corresponding port is the one that has
the KVM focus (Selected).
Flashes to indicate that the computer attached to its corre-
sponding port is being accessed under Auto Scan mode.
Chapter 1. Introduction
7
CS82U Rear View
CS84U Rear View
1
23 4
1
23 4
CS82U / CS84U User Manual
8
Note: 1. Use of a power adapter (DV 5V) is optional, and requires a separate
purchase.
2. The shape of the connectors has been specifically modified so that
only custom KVM cables designed to work with this switch can plug
in (see Cables, page 3, for details). Do NOT attempt to use ordinary
15-pin VGA connector cables to link these ports to the computer.
No. Component Description
1 Console Keyboard
and Mouse Ports
The cables from your USB or PS/2 console keyboard
and USB or PS/2 console mouse plug in here. Each
connector is marked with an appropriate icon to
indicate itself.
2 Power Jack If you choose to use external power, the power
adapter cable plugs into this jack.
3 Console Monitor
Port
The cable from your VGA console monitor plugs into
this port.
4 KVM Port Section The custom KVM cable sets that link the CS82U /
CS84U to your computers plug in here. Each KVM
port section is comprised of a single female SPHD-
18 port, which incorporates both the USB, PS/2 and
VGA connection.
9
Chapter 2
Hardware Setup
Cable Connections
To set up your CS82U / CS84U installation, refer to the installation diagram on
the following page (the numbers in the diagrams correspond to the steps,
below), and do the following:
1. Plug your keyboard and mouse into the USB or PS/2 console ports located
on the unit’s rear panel.
2. Plug your console monitor into the VGA console port located in the unit’s
rear panel and power on the monitor.
3. Using the custom KVM cable set (provided with this package), plug the
custom SPHD connector into any available socket in the KVM port
section of the switch
4. At the other end of the cable, plug the USB or PS/2 and VGA connectors
into their respective ports on the computer.
Note: If you are using a combo console – USB mouse and PS/2 keyboard,
for example – plug in both the USB and PS/2 connectors.
5. If you choose to use external power, plug the power adapter into an AC
power source, then plug power adapter cable into the switch’s Power Jack.
Note: The power adapter should be DC 5V (positive inside / negative
outside)
1. Important safety information regarding the placement of this
device is provided on page 33. Please review it before
proceeding.
2. To prevent damage to your installation from power surges or
static electricity. It is important that all connected devices are
properly grounded.
3. Make sure that power to all the devices you will be installing has
been turned off. You must unplug the power cords of any
computers that have the Keyboard Power On function.
CS82U / CS84U User Manual
10
6. Power on the computers.
Note: Make sure the computers and devices that the CS82U / CS84U
connects to are also properly grounded.
Chapter 2. Hardware Setup
11
Installation Diagram
and / or
1
CS84U Rear View
Custom KVM
Cable Set
Custom KVM
Cable Set
23
4
5
(Optional)
CS82U / CS84U User Manual
12
This Page Intentionally Left Blank
13
Chapter 3
Basic Operation
Overview
There are three convenient methods to access the computers: Manual – which
involves pressing the port selection pushbuttons located on the unit’s front
panel; Mouse – which involves clicking the scroll wheel of the USB mouse;
and Hotkey – which involves entering combinations from the keyboard.
Hotkey port selection is discussed in the next chapter.
Manual Switching
For manual port selection:
Press and release a port selection pushbutton to bring the KVM focus to
the computer attached to its corresponding port. The Port LED lights
bright orange.
Press and hold port selection pushbutton 1 and 2 for more than 2 seconds
to start Auto Scan Mode, see page 18 for details.
Press and release either port selection pushbutton (1 or 2) to stop Auto
Scan Mode. The KVM focus goes to the computer attached to the
corresponding port of the switch you pressed.
Press port selection pushbuttons 3 and 4 simultaneously for 2 seconds to
perform a keyboard and mouse reset (CS84U only).
CS82U / CS84U User Manual
14
Mouse Port-switching
The CS82U / CS84U supports the very latest in mouse port-switching – simply
double-click the scroll wheel of your USB mouse to cycle through the ports.
Note: 1. This featured is only supported by USB 3-key scroll wheel mice.
2. The default setting is disabled
3. This feature is only supported when Mouse Emulation is enabled. See
Mouse Port-switching, page 23, for details.
Powering Off and Restarting
If it becomes necessary to power off the CS82U / CS84U unit, before starting
it back up you must do the following:
1. Shut down all the computers that are attached to the switch.
2. Unplug the switch’s power adapter cable.
3. Wait 10 seconds, then plug the switch’s power adapter cable back in.
4. After the switch is up, power on the computers.
Port ID Numbering
Each KVM port section on the CS82U / CS84U switch is assigned a port
number. (1 or 2 for the CS82U; 1 to 4 for the CS84U). The port numbers are
marked on the rear panel of the switch (see page 7 for details).
The Port ID of a computer is derived from the KVM port number it is
connected to. For example, a computer connected to KVM port 2 has a Port ID
of 2.
The Port ID is used to specify which computer gets the KVM focus with the
Hotkey port selection method (see page 17 for details).
Chapter 3. Basic Operation
15
Alternative Manual Port Selection Settings
When Hotkey Setting Mode has been activated, pressing [S] will invoke the
alternative front panel pushbutton manual port selection functions as follows
(see page 23, also):
Press a port selection pushbutton once to bring the KVM focus to the
computer attached to its corresponding port.
Press and hold port selection pushbuttons 1 and 2 for more than 2 seconds
to start Auto Scan Mode, see page 18 for details.
Press port selection pushbuttons 3 and 4 simultaneously for 2 seconds to
perform a keyboard and mouse reset (CS84U only).
CS82U / CS84U User Manual
16
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17
Chapter 4
Hotkey Operation
The CS82U / CS84U provides an extensive, easy-to-use, hotkey function that
makes it convenient to control and configure your KVM installation from the
keyboard.
Port Switching
All port switches begin with tapping the Scroll Lock key twice. The tables
below describe the actions that each combination performs.
Note: If using the Scroll Lock key conflicts with other programs running on
the computer, the Ctrl key can be used, instead. See Alternate Port
Switching Keys, page 20 for details.
Cycling Through the Ports
Going Directly to a Port
Note: The n stands for the computer’s Port ID number (1, 2, 3, or 4). See
?$paratext>? on page 14. Replace the n with the appropriate Port ID
when entering hotkey combinations.
Hotkey Action
[Scroll Lock] [Scroll Lock]
[Enter]
Brings the KVM focus from the port that currently has
the KVM focus to the next port on the installation (1 to 2;
2 to 1 for the CS82U; 1 to 2; 2 to 3; 3 to 4; 4 to 1 for the
CS84U).
Hotkey Action
[Scroll Lock] [Scroll Lock]
[n] [Enter]
Brings the KVM focus to the computer attached to the
port corresponding to the specified Port ID.
CS82U / CS84U User Manual
18
Auto Scanning
The CS82U / CS84U’s Auto Scan feature automatically cycles the KVM focus
through the computer ports at regular intervals. This allows you to monitor the
computer activity without having to take the trouble of switching from port to
port manually. See the table below for details.
Note: 1. While Auto Scan Mode is in effect, ordinary keyboard and mouse
functions are suspended – only Auto Scan Mode compliant
keystrokes and mouse clicks can be input. You must exit Auto Scan
Mode in order to regain normal control of the console.
2. Although the video focus switches from port to port, the keyboard and
mouse do not switch. They stay at the port they were on when Auto
Scanning started.
3. To exit Auto Scan Mode, press the Esc key or the Spacebar.
Hotkey Action
[Scroll Lock] [Scroll
Lock] [A] [Enter]
Invokes Auto Scan. The KVM focus cycles from port to port
at 5 second intervals. Five second intervals is the Default
setting.
[Scroll Lock] [Scroll
Lock] [A] [Enter] [n]
The KVM focus cycles from port to port at n second intervals.
Replace the n with a number between 1 and 4 when entering
this hotkey combination to set the number of seconds that
the CS82U / CS84U should dwell on a port before moving on
to the next, as follows:
1 = 3 seconds
2 = 5 seconds (default)
3 = 10 seconds
4 = 20 seconds
Chapter 4. Hotkey Operation
19
Hotkey Setting Mode
Hotkey Setting Mode is used to set up your CS82U / CS84U switch
configuration. All operations begin with invoking Hotkey Setting Mode
(HSM).
Invoking HSM
To invoke HSM do the following:
1. Press and hold down [Num Lock].
2. Press and release [-].
3. Release [Num Lock].
Note: 1. There is an alternate key combination to invoke HSM. See page 20
for details.
2. The minus key must be released within one half second, otherwise
Hotkey invocation is canceled.
When HSM is active, the Caps Lock, and Scroll Lock LEDs flash in succession
to indicate that HSM is in effect. They stop flashing and revert to normal status
when you exit HSM.
Ordinary keyboard and mouse functions are suspended – only Hotkey
compliant keystrokes and mouse clicks (described in the sections that follow),
can be input.
At the conclusion of some hotkey operations, you automatically exit hotkey
mode. With some operations, you must exit manually. To exit HSM manually,
press the Esc key, or the Spacebar.
CS82U / CS84U User Manual
20
Alternate HSM Invocation Keys
An alternate set of HSM invocation keys is provided in case the default set
conflicts with programs running on the computers.
To switch to the alternate HSM invocation set, do the following:
1. Invoke HSM (see page 19)
2. Press and release [H].
The HSM invocation keys become the Ctrl key (instead of Num Lock) and
the F12 key (instead of minus).
Note: This procedure is a toggle between the two methods. To revert back to
the original HSM invocation keys, invoke HSM, then press and release
the H key again.
Alternate Port Switching Keys
The port switching activation keys can be changed from tapping the Scroll
Lock key twice ([Scroll Lock] [Scroll Lock]) to tapping the Ctrl key twice
([Ctrl] [Ctrl]). To change the port switching activation keys, do the following:
1. Invoke HSM (see page 19)
2. Press and release [T] .
Note: This procedure is a toggle between the two methods. To revert back to
the original [Scroll Lock] [Scroll Lock] method, invoke HSM, then
press and release the T key again.
Keyboard Language
To change the keyboard language, do the following:
1. Invoke HSM (see page 19).
2. Press [F6] [nn] [Enter].
Note: nn is a two-digit number that represents the keyboard language code
(US English: 33; French: 08; Japanese: 15).
Chapter 4. Hotkey Operation
21
Keyboard Operating Platform
The CS82U / CS84U’s default port configuration is for a PC compatible
keyboard operating platform. If your console uses a PC compatible keyboard
and you have a Mac attached to a port, for example, you can change the port’s
keyboard operating platform configuration so that the PC compatible keyboard
emulates the Mac keyboard. The procedure is as follows:
1. Bring the KVM focus to the port you want to set.
2. Invoke HSM (see page 19)
3. Press and release the appropriate Function key (see table below). After
completing this procedure, you automatically exit HSM.
List Switch Settings
To see a listing of the current switch settings, do the following:
1. Open a text editor or word processor and place the cursor in the page
window.
2. Invoke HSM (see page 19).
3. Press and release [F4] to display the settings.
USB Reset
If the USB loses focus and needs to be reset, do the following:
1. Invoke HSM (see page 19).
2. Press and release [F5].
Function Key Operation
[F2] Enables Mac keyboard emulation, see Mac Keyboard,
page 25 for details.
[F3] Enables Sun keyboard emulation, see Sun Keyboard,
page 26 details.
[F10] Automatically detects and sets the keyboard operating
platform.
CS82U / CS84U User Manual
22
Hotkey Buzzer Control
The Buzzer can be hotkey toggled on and off. To toggle the Buzzer, do the
following:
1. Invoke HSM (see page 19
).
2. Press and release [B].
The Buzzer toggles on or off.
Disable Port Switching Keys
To disable the Port Switching Keys ([Scroll Lock] [Scroll Lock] / [Ctrl] [Ctrl]),
do the
following:
1. Invoke HSM (see page 19).
2. Press [X] [Enter].
Note: This procedure is a toggle. To enable the Port Switching keys repeat
steps 1 and 2.
Firmware Upgrade Mode
To set the CS82U / CS84U to Firmware Upgrade Mode, do the following:
1. Invoke HSM (see page 19).
2. Key in: upgrade
3. Press [Enter].
All front panel LEDs (green and orange) flash to indicate Firmware
Upgrade Mode is in effect.
Note: To exit Firmware Upgrade Mode, you must power off the switch.
Restore Default Settings
To reset the CS82U / CS84U to its default hotkey settings, do the following:
1. Invoke HSM (see page 19).
2. Press [R] [Enter].
See Hotkey Default Settings, page 39
Chapter 4. Hotkey Operation
23
Video DynaSync
To invoke Video DynaSync, ATEN’s exclusive technology that eliminates
boot-up display problems and optimizes resolution when switching between
ports, do the following:
1. Invoke HSM (see page 19).
2. Press [D].
Mouse Port-switching
To enable/disable the Mouse Port-switching function, do the following
:
1. Invoke HSM (see page 19).
2. Press [W].
Note: 1. This procedure is a toggle.
2. The default setting is disabled.
3. The feature is only supported when mouse emulation is enabled.
Mouse Emulation Control
To toggle between mouse emulation enabled and disabled, do the following:
1. Invoke HSM (see page 19
).
2. Press [M].
Keyboard Emulation Control
To toggle between keyboard emulation enabled and disabled, do the following:
1. Invoke HSM (see page 19
).
2. Press [N].
Note: When keyboard emulation is disabled, the [m], [w], [F2], [F3],
[F10], [F4], [F5], and [F6] hotkeys are disabled.
Other OS Mode
To reset keyboards and mice for operating systems that do not support USB
2.0, do the following:
1. Invoke HSM (see page 19).
2. Press [F1].
CS82U / CS84U User Manual
24
HSM Summary Table
After invoking HSM (see page 19), key in one of the following keys to perform
the corresponding function:
Key Function
[H] Toggles between the default ([Num Lock] [-]) and alternate
([Ctrl] [F12]) HSM invocation keys.
[T] Toggles between the default ([Scroll Lock] [Scroll Lock])
and alternate ([Ctrl] [Ctrl]) Port Switching keys.
[F2] Enables Mac keyboard emulation.
[F3] Enables Sun keyboard emulation.
[F10] Automatically detects and sets the keyboard operating
platform.
[F4] Prints the switch’s current settings via a text editor or word
processor.
[F5] Performs a reset on all USB devices.
[F6] [nn] [Enter] Sets the keyboard language.
Note: nn is a two-digit number that represents one of the
following keyboard language code: US English: 33;
French: 08; Japanese: 15.
[B] Enables/Disables the buzzer.
[X] [Enter] Enables/Disables the port switching keys.
[R] [Enter] Resets the hotkey settings to their default status.
[u] [p] [g] [r] [a] [d] [e] [Enter]
Invokes Firmware Upgrade Mode.
[D] Invokes Video DynaSync, ATEN’s exclusive technology
that eliminates boot-up display problems and optimizes
resolution when switching between ports.
[N] Enables/Disables keyboard emulation.
[M] Enables/Disables mouse emulation.
[W] Enables/Disables mouse port-switching.
[F1] Resets keyboard and mouse under operating systems
that do not support USB 2.0.
25
Chapter 5
Keyboard Emulation
Mac Keyboard
The PC compatible (101/104 key) keyboard can emulate the functions of the
Mac keyboard. The emulation mappings are listed in the table below.
Note: When using key combinations, press and release the first key (Ctrl),
then press and release the activation key.
PC Keyboard Mac Keyboard
[Shift] Shift
[Ctrl] Ctrl
[Ctrl] [1]
[Ctrl] [2]
[Ctrl] [3]
[Ctrl] [4]
[Alt] Alt
[Print Screen] F13
[Scroll Lock] F14
=
[Enter] Return
[Backspace] Delete
[Insert] Help
[Ctrl] F15
CS82U / CS84U User Manual
26
Sun Keyboard
The PC compatible (101/104 key) keyboard can emulate the functions of the
Sun keyboard when the Control key [Ctrl] is used in conjunction with other
keys. The corresponding functions are shown in the table below.
Note: When using key combinations, press and release the first key (Ctrl),
then press and release the activation key.
PC Keyboard Sun Keyboard
[Ctrl] [T] Stop
[Ctrl] [F2] Again
[Ctrl] [F3] Props
[Ctrl] [F4] Undo
[Ctrl] [F5] Front
[Ctrl] [F6] Copy
[Ctrl] [F7] Open
[Ctrl] [F8] Paste
[Ctrl] [F9] Find
[Ctrl] [F10] Cut
[Ctrl] [1]
[Ctrl] [2]
[Ctrl] [3]
[Ctrl] [4]
[Ctrl] [H] Help
Compose
-
+
27
Chapter 6
The Firmware Upgrade Utility
The Windows-based Firmware Upgrade Utility (FWUpgrade.exe) provides a
smooth, automated process for upgrading the KVM switch’s firmware. The
Utility comes as part of a Firmware Upgrade Package that is specific for each
device. Check the web site regularly to find the latest packages and information
relating to them:
http://www.aten.com
Before you Begin
1. From a computer that is not part of your KVM installation go to our
Internet support site and choose the model name that relates to your device
(CS82U / CS84U) to get a list of available Firmware Upgrade Packages.
2. Choose the Firmware Upgrade Package you want to install (usually the
most recent), and download it to your computer.
3. Disconnect the CS82U / CS84U from your KVM installation and power it
off . Connect one of the custom KVM cable set’s Type A USB connectors
to a USB hub port on your computer.
Custom
KVM Cable Set
4
3
5
5
6. The Firmware Upgrade Utility
29
Starting the Upgrade
1. Run the downloaded Firmware Upgrade Package file – either by double
clicking the file icon, or using a command line to enter the full path.
The Firmware Upgrade Utility Welcome screen appears:
2. Read the License Agreement (enable the I Agree radio button).
3. Click Next. The Firmware Upgrade Utility main screen appears. The
Utility inspects your installation. All the devices capable of being
upgraded by the package are listed in the Device List panel.
(Continues on next page.)
CS82U / CS84U User Manual
30
4. As you select a device in the list, its description appears in the Device
Description panel.After you have made your device selection(s), Click
Next to perform the upgrade.
If you enabled Check Firmware Version, the Utility compares the device’s
firmware level with that of the upgrade files. If the device’s version is
higher than the upgrade version, a dialog box gives you the option to
Continue or Cancel.
If you didn’t enable Check Firmware Version, the Utility installs the
upgrade files without checking whether they are a higher level, or not.
6. The Firmware Upgrade Utility
31
Upgrade Succeeded
After the upgrade has completed, a screen appears to inform you that the
procedure was successful:
Click Finish to close the Firmware Upgrade Utility.
After a successful completion, the CS82U / CS84U exits Firmware Upgrade
Mode, and resets itself.
Upgrade Failed
If the Upgrade Succeeded screen doesn’t appear, it means that the upgrade
failed to complete successfully, in which case you should do the following:
1. Press and hold the Port 1 selection pushbutton. While you are holding the
pushbutton, connect the CS82U / CS84U to the computer using the USB
cable of the custom cable set (see diagram, page 25) to enter Firmware
Upgrade Mode. The front panel LEDs flash to indicate that Firmware
Upgrade Mode is in effect.
2. Run the upgrade again. See Starting the Upgrade, page 29.
CS82U / CS84U User Manual
32
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33
Appendix
Safety Instructions
Read all of these instructions. Save them for future reference.
Follow all warnings and instructions marked on the device.
Do not place the device on any unstable surface (cart, stand, table, etc.). If
the device falls, serious damage will result.
Do not use the device near water.
Do not place the device near, or over, radiators or heat registers.
The device cabinet is provided with slots and openings to allow for
adequate ventilation. To ensure reliable operation, and to protect against
overheating, these openings must never be blocked or covered.
The device should never be placed on a soft surface (bed, sofa, rug, etc.) as
this will block its ventilation openings. Likewise, the device should not be
placed in a built in enclosure unless adequate ventilation has been provided.
Never spill liquid of any kind on the device.
Unplug the device from the wall outlet before cleaning. Do not use liquid
or aerosol cleaners. Use a damp cloth for cleaning.
The device should be operated from the type of power source indicated on
the marking label. If you are not sure of the type of power available,
consult your dealer or local power company.
The device is designed for IT power distribution systems with 230V
phase-to-phase voltage.
To prevent damage to your installation, it is important that all devices are
properly grounded.
The device is equipped with a 3-wire grounding type plug. This is a safety
feature. If you are unable to insert the plug into the outlet, contact your
electrician to replace your obsolete outlet. Do not attempt to defeat the
purpose of the grounding-type plug. Always follow your local/national
wiring codes.
Do not allow anything to rest on the power cord or cables. Route the
power cord and cables so that they cannot be stepped on or tripped over.
CS82U / CS84U User Manual
34
If an extension cord is used with this device make sure that the total of the
ampere ratings of all products used on this cord does not exceed the
extension cord ampere rating. Make sure that the total of all products
plugged into the wall outlet does not exceed 15 amperes.
To help protect your system from sudden, transient increases and
decreases in electrical power, use a surge suppressor, line conditioner, or
un-interruptible power supply (UPS).
Position system cables and power cables carefully; Be sure that nothing
rests on any cables.
Never push objects of any kind into or through cabinet slots. They may
touch dangerous voltage points or short out parts resulting in a risk of fire
or electrical shock.
Do not attempt to service the device yourself. Refer all servicing to
qualified service personnel.
If the following conditions occur, unplug the device from the wall outlet
and bring it to qualified service personnel for repair.
The power cord or plug has become damaged or frayed.
Liquid has been spilled into the device.
The device has been exposed to rain or water.
The device has been dropped, or the cabinet has been damaged.
The device exhibits a distinct change in performance, indicating a need
for service.
The device does not operate normally when the operating instructions
are followed.
Only adjust those controls that are covered in the operating instructions.
Improper adjustment of other controls may result in damage that will
require extensive work by a qualified technician to repair.
Appendix
35
Technical Support
International
For online technical support – including troubleshooting, documentation,
and software updates: http://support.aten.com
For telephone support, Telephone Support, page iii
North America
When you contact us, please have the following information ready beforehand:
Product model number, serial number, and date of purchase.
Your computer configuration, including operating system, revision level,
expansion cards, and software.
Any error messages displayed at the time the error occurred.
The sequence of operations that led up to the error.
Any other information you feel may be of help.
Email Support support@aten-usa.com
Online
Technical
Support
Troubleshooting
Documentation
Software Updates
http://www.aten-usa.com/support
Telephone Support 1-888-999-ATEN ext 4988
CS82U / CS84U User Manual
36
Specifications
Function CS82U CS84U
Computer Connections 2 4
Port Selection Front Panel Pushbuttons; Hotkey, USB Mouse
Connectors Console
Ports
Keyboard 1 x USB Type A Female (Black),
1 x 6-pin Mini-DIN Female (Purple)
Video 1 x HDB-15 Female (Blue)
Mouse 1 x USB Type A Female (Black),
1 x 6-pin Mini-DIN Female (Green)
KVM Ports 2 x SPHD-18 Female
(Yellow)
4 x SPHD-18 Female
(Yellow)
Power
(Optional)
1 x DC Jack 1 x DC Jack
Switches Selected 2 x Pushbutton 4 x Pushbutton
LEDs On Line 2 (Orange) 4 (Orange)
Selected 2 (Green) 4 (Green)
Emulation Keyboard / Mouse USB
Video 2048 x 1536 @ 60 Hz; DDC2B
Scan Interval 3, 5, 10, 20 secs. (5 secs. default)
Power Consumption DC 5V, 1.1 W DC 5V, 1.2 W
Environment Operating Temp. 0–50ºC
Storage Temp. -20–60ºC
Humidity 0–80% RH, Non-condensing
Physical
Properties
Housing Metal
Weight 0.54 kg 0.77 kg
Dimensions
(L x W x H)
14.00 x 8.70 x 5.50
cm
21.00 x 8.70 x 5.50
cm
Appendix
37
Troubleshooting
Operation problems can be due to a variety of causes. The first step in solving
them is to make sure that all cables are securely attached and seated completely
in their sockets. In addition, updating the product’s firmware may solve
problems that have been discovered and resolved since the prior version was
released. If your product is not running the latest firmware version, we strongly
recommend that you upgrade. See Chapter 6, The Firmware Upgrade Utility,
for details.
Symptom Possible Cause Action
Erratic behavior. Unit not receiving
enough power.
Use a DC 5 V power adapter if you
are not already using one. If you are
already using a power adapter,
check that it matches the system
specifications, and that it is plugged
in and functioning properly.
Keyboard and/or
mouse need to be
reset.
Unplug the cable(s) from the console
port(s), then plug it/them back in.
No connection to the
computer.
Check the cable from the switch to
the computer to make sure it is
properly connected.
KVM switch needs to
be reset.
Power off all devices on the
installation; power off the KVM
switch; wait five seconds; then
power up.
USB devices not
responding.
USB ports need to be
reset.
Unplug the device’s USB cable from
the USB port on the switch’s rear
panel, then plug it back in.
Use the USB Reset hotkey
combination (see page 21), to reset
the USB ports.
Cannot switch ports
by pressing [Scroll
Lock] twice
Keyboard is
incompatible with
Scroll Lock
invocation.
Switch to the Alternate HSM
invocation keys. See Alternate HSM
Invocation Keys, page 20, for details.
CS82U / CS84U User Manual
38
Monitor does not
display after KVM
cable set is hot
plugged.
Some graphics
cards are
incompatible with
cable set hot
plugging.
Power off all devices on the
installation (see safety note,
page 33); power off the switch;
confirm all KVM cables are properly
connected; power on the switch;
power on the computers
When switching
ports, the monitor
does not display.
Monitor is new or
this is the first time
installation.
Switch ports again and wait two or
more seconds for the PC’s EDID to
pass to the monitor.
The PC’s EDID has
not passed through
to the monitor when
switching ports
Use the [d] hotkey to invoke Video
DynaSync one more time or switch
to another PC to reconnect the
switch. See HSM Summary Table,
page 24.
Symptom Possible Cause Action
Appendix
39
Hotkey Default Settings
The hotkey factory default settings are as follows:
Setting Hotkey Default
Port Switching [T] [Scroll Lock] [Scroll Lock]
Invoking HSM [H] [Number Lock] [-]
Auto Scan Interval [Scroll Lock]
[Scroll Lock]
[A] [Enter]
5 seconds
Keyboard Operating Platform [F10] PC Compatible
Mouse Emulation [M] Enabled
Keyboard Emulation [N] Enabled
Mouse Port-switching [W] Disabled
Video DynaSync [D] Enabled
Port Switching Keys (On / Off) [X] [Enter] Enabled
Buzzer [B] Enabled
Keyboard Language [F6] [nn] [Enter]
Note: nn is the
language number
English
CS82U / CS84U User Manual
40
About SPHD Connectors
This product uses SPHD connectors for its KVM and/or
Console ports. We have specifically modified the shape of these
connectors so that only KVM cables that we have designed to
work with this product can be connected.
Appendix
41
Limited Warranty
ATEN warrants its hardware in the country of purchase against flaws in
materials and workmanship for a Warranty Period of two [2] years (warranty
period may vary in certain regions/countries) commencing on the date of
original purchase. This warranty period includes the LCD panel of ATEN LCD
KVM switches. Select products are warranted for an additional year (see A+
Warranty for further details). Cables and accessories are not covered by the
Standard Warranty.
What is covered by the Limited Hardware Warranty
ATEN will provide a repair service, without charge, during the Warranty
Period. If a product is detective, ATEN will, at its discretion, have the option
to (1) repair said product with new or repaired components, or (2) replace the
entire product with an identical product or with a similar product which fulfills
the same function as the defective product. Replaced products assume the
warranty of the original product for the remaining period or a period of 90 days,
whichever is longer. When the products or components are replaced, the
replacing articles shall become customer property and the replaced articles
shall become the property of ATEN.
To learn more about our warranty policies, please visit our website:
http://www.aten.com/global/en/legal/policies/warranty-policy/