Table of Contents
- KVM over IP Console Station User Manual
- Chapter 1. Introduction
- Chapter 2. Hardware Setup
- Chapter 3. Operation
- Chapter 4. Device Management
- Chapter 5. System Configuration
- Chapter 6. Toolbar Interface
- Appendix
ATEN KA8278 User Manual
Displayed below is the user manual for KA8278 by ATEN which is a product in the KVM Switches category. This manual has pages.
Related Manuals
KVM over IP Console Station
KA8270 / KA8278 / KA8280 / KA8288
User Manual
www.aten.com
KVM over IP Console Station User Manual
ii
EMC Information
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE
STATEMENT: This equipment has been tested and found to comply
with the limits for a Class A digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense.
The device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
FCC Caution: Any changes or modifications not expressly approved by
the party responsible for compliance could void the user's authority to
operate this equipment.
Warning: Operation of this equipment in a residential environment
could cause radio interference.
KCC Statement
이 기기는 업무용 (A 급 ) 전자파 적합기기로서 판매자 또는 사용자는 이
점을 주의하시기 바라며 , 가정외의 지역에서 사용하는 것을 목적으로
합니다 .
RoHS
This product is RoHS compliant.
KVM over IP Console Station User Manual
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User Information
Online Registration
Be sure to register your product at our online support center:
Telephone Support
For telephone support, call this number:
User Notice
All information, documentation, and specifications contained in this
manual are subject to change without prior notification by the
manufacturer. The manufacturer makes no representations or
warranties, either expressed or implied, with respect to the contents
hereof and specifically disclaims any warranties as to merchantability or
fitness for any particular purpose. Any of the manufacturer's software
described in this manual is sold or licensed as is. Should the programs
prove defective following their purchase, the buyer (and not the
manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential
damages resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or
TV interference caused by unauthorized modifications to this device. It
is the responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the
operation of this system if the correct operational voltage setting was
not selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE
SETTING IS CORRECT BEFORE USE.
International http://eservice.aten.com
International 886-2-8692-6959
China 86-400-810-0-810
Japan 81-3-5615-5811
Korea 82-2-467-6789
North America 1-888-999-ATEN ext 4988
1-949-428-1111
KVM over IP Console Station User Manual
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Package Contents
1 KVM over IP Console Station (KA8270 or KA8278 or KA8280 or
KA8288)
1 Power Adapter
1 Power Cord
1 Mounting Kit
1 Foot Pad Set (4 pcs.)
1 User Instructions*
*Features may have been added to the KVM over IP console station
since the user instructions were created. Please visit our website to
download the most up-to-date version of the user manual.
Check to make sure that all of the components are present and in good order.
If anything is missing, or was damaged in shipping, contact your dealer. Read
this manual thoroughly and follow the installation and operation procedures
carefully to prevent any damage to the KVM over IP console station or to any
other devices on the installation.
Copyright © 2018 ATEN® International Co., Ltd.
Manual Date: 2018-08-24
Altusen and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All
other brand names and trademarks are the registered property of their respective owners.
KVM over IP Console Station User Manual
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Contents
EMC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Chapter 1.Introduction
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Chapter 2.Hardware Setup
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Wall Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Single Stage Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Powering Off and Restarting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Chapter 3.Operation
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Dashboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Page Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Dashboard Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Monitor Unit Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Primary / Secondary Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Disconnect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Reconnect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Tab / Panel Array Display and Management . . . . . . . . . . . . . . . . . . . . . . 18
Tab Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Tab Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Panel Array Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
KVM over IP Console Station User Manual
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Panel Array Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Tab / Panel Array Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Adding a Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Adding another Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Editing a Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Deleting a Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Chapter 4.Device Management
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Device List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Remove Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Adding Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Changing Device Access Right. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Chapter 5.System Configuration
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
User Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Users and Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Add User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Copy User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Modify User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Delete User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Managing (Assigning) Users and Groups . . . . . . . . . . . . . . . . . . . . . . 35
Using User Configuration Page. . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Using Group Configuration Page . . . . . . . . . . . . . . . . . . . . . . . . . 36
Device Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Using Device Configuration Page . . . . . . . . . . . . . . . . . . . . . . . . . 38
Device Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Device Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
IPv4 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
IPv6 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Finishing Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
ANMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
RADIUS Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
AD / LDAP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Finishing Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Login Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Account Policy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Working Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Finishing Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Upgrade Main Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
KVM over IP Console Station User Manual
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Backup / Restore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Backup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Push / Pull Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Pull Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Push Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
System Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Reset Default Values. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Reset on exit:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Quick User Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Chapter 6.Toolbar Interface
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Exit Remote Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Video Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Macros. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
User Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Import / Export Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Delete Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Search Macros. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
System Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Further Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Message Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Mouse Sync Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Appendix
Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Consignes de sécurité. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Général . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Montage sur bâti . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
International. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
General Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Mouse Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Panel Array Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Supported KVM Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
KVM over IP Console Station User Manual
viii
About This Manual
This User Manual is provided to help you get the most from your KVM
over IP Console Station. It covers all aspects of installation,
configuration and operation. An overview of the information found in the
manual is provided below.
Chapter 1, Introduction, introduces you to the KVM over IP Console
Station. Its purpose, features and benefits are presented, and its front
and back panel components are described.
Chapter 2, Hardware Setup, provides step-by-step instructions for
setting up your installation, and explains some basic operation
procedures.
Chapter 3, Operation, explains the fundamental concepts involved in
operating the product, and provides a complete description of how to
operate the product.
Chapter 4, Device Management, explains how to add or remove KVM
over IP switches to or from the product.
Chapter 5, System Configuration, explains the system settings,
which include the General, ANMS, AD/LDAP, RADIUS, F/W Upgrade,
Backup/Restore, and explains the quick user interface.
Chapter 6, Toolbar Interface, explains how to use the toolbar
interface when entering a connected port.
An Appendix, at the end of the manual provides technical and
troubleshooting information.
KVM over IP Console Station User Manual
ix
Conventions
This manual uses the following conventions:
Product Information
For information about all ATEN products and how they can help you
connect without limits, visit ATEN on the Web or contact an ATEN
Authorized Reseller. Visit ATEN on the Web for a list of locations and
telephone numbers:
Monospaced Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means
to press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
♦Bullet lists provide information, but do not involve sequential
steps.
→Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start → Run means
to open the Start menu, and then select Run.
Indicates critical information.
International http://www.aten.com
North America http://www.aten-usa.com
Chapter 1. Introduction
1
Chapter 1
Introduction
Overview
The KVM over IP Console Station (KA8270/KA8278/KA8280/KA8288)
is a standalone console that replaces PC or NB, enabling users to
remotely access, monitor and control all servers connected to multiple
ATEN’s KVM over IP switches* with impenetrable security against virus
threats. It also supports various data encryption methods, ensuring
impervious data protection. The KVM over IP Console Station can be
deployed anywhere instant access is needed and stringent security
required, ideal for applications such as studios, offices, data centers,
broadcast stations, control rooms, or network operations centers
(NOC).
All the KA8270, KA8278, KA8280, and KA8288 support USB mouse/
keyboard and two USB ports for Virtual Media function, and
respectively support 1 VGA video output, 1 VGA plus 1 HDMI video
outputs, 1 HDMI video output, and 2 HDMI video outputs at resolutions
up to 1920 x 1200 @ 60 Hz. With KA8278 and KA8288, users can
multitask across two displays with a single keyboard and mouse.
In addition, the KVM over IP Console Station provides Panel Array
Mode™ function, enabling administrators to monitor the video output of
up to 64 servers simultaneously. The feature makes it possible for
previewing the content of all the ports at the same time, which is
especially suitable for environments such as manufacturing and
surveillance that often require monitoring of a much higher number of
ports.
The KVM over IP Console Station can be set on a desk, mounted on a
wall or at the rear of a rack with its space-saving 0U rack mount design.
It is flexible and easy to install, and provides a GUI with multi-language
interface for device management, user profile customization, as well as
hassle-free configuration for large deployments.
*Compatible KVM over IP switches include KN1132V, KN2116VA, KN4116VA,
KN2132VA, KN4132VA, KN4164V, KN8132V, KN8164V, KN2124VA,
KN4124VA, KN2140VA, and KN4140VA. The aforementioned KVM over IP
KVM over IP Console Station User Manual
2
switches require firmware version v1.6.151 or above to support the KVM over
IP Console Station.
Features
A standalone console that replaces PC or NB, enabling users to
remotely access and control ATEN’s KVM over IP switches
Impenetrable security against virus threats and impervious data
protection
Single sign-on to consolidate the management of multiple ATEN’s
KVM over IP switches
Advanced FPGA graphics processor – with a Full HD resolution of
1920 x 1200
Supports 1 VGA video output (KA8270) or 1 HDMI video output
(KA8280)
Supports 1 VGA plus 1 HDMI video outputs (KA8278) or 2 HDMI
video outputs (KA8288) – enables users to multitask across two
displays with a single keyboard and mouse
Panel Array Mode™ – allows administrators to monitor the video
output of up to 64 servers on one screen simultaneously
Supports Virtual Media
Wall Mountable – standard rack mount kit included
Space-saving 0U rack mount design with rear mounting
GUI with multi-language interface – provides easy access and
management, user profile customization, and flexible configuration
for large deployments
Requirements
Console
A VGA monitor (KA8270); an HDMI monitor(KA8280 or KA8288); a
VGA or HDMI monitor (KA8278)
A USB mouse
A USB keyboard
Microphone and Speakers
KVM over IP Console Station User Manual
4
Rear View
No. Component
1 Grounding Terminal
2 Power Jack
3 LAN Port
4COM Port
5 VGA Port (KA8270 and KA8278 only)
6 HDMI Port(s) (KA8278, KA8280 and KA8288 only)
Chapter 2. Hardware Setup
5
Chapter 2
Hardware Setup
Overview
This chapter outlines different ways of mounting your KVM over IP
Console Station as well as a quick hardware connection summary in the
form of single stage installation.
Before You Begin
1. Important safety information regarding the placement and
grounding of this device is provided on page 81 and
onwards. Please review it before proceeding.
2. Make sure that power to all the devices you will be
connecting up have been turned off. You must unplug the
power cords of any computers that have the Keyboard
Power On function.
KVM over IP Console Station User Manual
6
Mounting
The KVM over IP Console Station can be rack mounted or wall
mounted. The following sections take you through the procedures for
each method.
Rack Mounting
The KVM over IP Console Station is designed to be mounted at the rear
of a rack, where it occupies 0U to save space.
1. Remove two bottom screws of the unit and use those to screw the
mounting bracket to the bottom of the unit as shown in the diagram
below:
2. Screw the mounting bracket to any convenient location on the rack.
Note: Rack screws are not provided to mount the unit. We
recommend that you use M5 x 12 Phillips type I cross screws.
KVM over IP Console Station User Manual
8
Single Stage Installation
For a single stage installation, refer to the installation diagram and
procedures shown below (KA8278 is used as an example):
Note: The numbers shown in the diagram are the installation steps
corresponding directly to the steps below.
1. Plug the connectors of your USB mouse, USB keyboard, micro-
phone, and speakers into their respective ports on the front panel of
the KVM over IP Console Station. Each port is color coded and
marked with an icon.
2. Plug the monitor into the VGA or the HDMI port on the rear panel of
the KVM over IP Console Station.
Note:
1. KA8270 supports 1 VGA video output, KA8278 supports 1 VGA
and 1 HDMI video outputs, KA8280 supports 1 HDMI video
output, and KA8288 supports 2 HDMI video outputs.
2. For models that support two video outputs (KA8278 and
KA8288), the video interface at the inner side (e.g., the VGA
video interface of KA8278) is the Primary Display, the video
interface at the outer side is the Secondary Display.
3. Login page will appear on Primary Display and make sure you
use the Primary Display to log in.
3. Plug an Ethernet cable from the LAN into the KVM over IP Console
Station’s LAN port.
4. (Optional) Plug USB drives into the dedicated USB ports located on
the front panel.
5. (Optional) To cascade one more unit, plug one end of a Cat 5e
cable into the Cascade port on the front panel, and then plug the
other end of the cable to the LAN port of another KVM over IP
Console Station. The added unit will gain the first unit’s Internet
connection.
Configuration / control of each unit is separate.
Note: Do not connect the Cascade Port to a network switch or it will
cause a switching loop.
Chapter 2. Hardware Setup
9
6. (Optional) Use a grounding wire to connect the Grounding Terminal
on the rear panel of the KVM over IP Console Station to a suitable
grounded object.
7. Plug the power adapter into an AC source with the power cord; then
plug the other end into the KVM over IP Console Station’s Power
Jack.
Hot Plugging
KVM over IP console stations support hot plugging – components can
be removed and added back into the installation by unplugging and
replugging cables from the ports without the need to shut the unit down.
Chapter 3. Operation
11
Chapter 3
Operation
Overview
The KVM over IP console station can be used as a central control
station to monitor several KVM switches.
Available interfaces are described in the sections that follow.
Logging In
The KVM over IP Console Station can be used as a central control
station to monitor several KVM switches. A valid Username and
Password are required to login.
If you supply invalid login information, the authentication routine will
return an Invalid Username or Password, or Login Failed message. If
you see this type of message, log in again with a correct username and
password.
Note: If the number of invalid login attempts exceeds a specified
amount, a timeout period is invoked. You must wait until the timeout
period expires before you can attempt to log in again. See Login
Failures on page 48 for further details.
The login screen is shown below:
KVM over IP Console Station User Manual
12
The KVM over IP console station supports two modes:
a) KVM over IP console station mode: Logging into the console
station (My Device).
b) KVM device mode: Logging into a KVM device directly.
Follow the steps below to log in:
1. If you wish to log into a KVM device directly, specify the device’s IP
Address and its Port.
For the KVM over IP console station login, select “My Device” from
the drop down menu for the Address field and go to the next step.
Note:
1. As an alternative, you can drag your mouse over the magnifying
glass symbol to find the addresses of the devices on the same
local area network; or
2. Click the drop-down menu for a device list. The device list shows
the device login history. “My Device” is always shown at the top
of the list. The history can be cleared using a terminal command,
please see Terminal on page 59.
2. Enter a Username and Password (by default Username and
Password are administrator and password, respectively) and click
“Login” to log in.
Note: For security purposes, you should change the Username and
Password. (See Users and Groups on page 30)
3. (Optional) At the bottom right-hand corner, a language option is
available (English is shown as it is the default language). Click it to
select a preferred language for the interface.
After you successfully login, the dashboard of the console station will
appear. Please refer to Dashboard on page 13 for the operations.
Chapter 3. Operation
13
Dashboard
Once you have successfully logged in, the KVM over IP console
station’s user interface dashboard appears:
Note: The screen depicts an Administrator’s page. Depends on the
user’s type and permissions, not all of these elements will appear.
Page Components
The page components of the dashboard are described in the table
below:
No. Item Description
1 Tab
Management
Tab management allows users to separate KVM over IP
switches currently being monitored into different tab
groups or select which tab is to be displayed.
2 Panel Array
Management
Panel array management allows users to
simultaneously display the ports connected to the KVM
over IP switches. The ports can also be grouped into
different groups and only simultaneously display the
ports in the chosen group.
3Device
Management
Device management allows users with administrative
authority to add devices to or remove devices from the
console station.
KVM over IP Console Station User Manual
14
4System
Configuration
System configuration allows users with administrative
authority to manage users or groups, display device
information, configure network, advanced network
management (ANMS) or security settings, or manage
firmware upgrade, system backup / restore, push / pull
configurations to or from other devices, access
terminal, or reset system to factory default settings.
5 User Settings User settings allow users to change password,
configure preferences, logout, restart the system, shut
down the system, or display quick information about the
console station.
6 Username This displays the username.
7 Individual
Monitor
Option
Individual monitor option allows users to select which
port is to be displayed on an assigned display, open the
GUI or disconnect from the KVM over IP switch.
If the switch is disconnected, you can also click
Reconnect to reconnect the switch to the console
station.
For example, if you have a primary and secondary
display (KA8278 or KA8288), you can choose to display
one of the ports on the primary display while another
port on the secondary display. See Primary / Secondary
Display on page 16.
8 Available
KVM over IP
Switch
Monitor
Available KVM over IP switch monitor displays the
available KVM over IP switch at a glance. Each monitor
will consecutively rotate through the device’s connected
ports.
9 Tab name This displays the tab name.
Clicking the tab name will bring out an option
“Reconnect All Devices”. Click the option for the
reconnect operation.
No. Item Description
Chapter 3. Operation
15
Dashboard Operation
The dashboard of the console station usually displays the connected
devices in an array of monitor units. Each of the unit corresponds to a
connected device. The unit will rotate consecutively between all the
connected ports.
Double-clicking a monitor will bring you to the port’s page.
For individual monitor options of a particular device, move your mouse
over its corresponding monitor unit. A menu icon will be shown on the
top right-hand corner of each unit.
= Menu icon
KVM over IP Console Station User Manual
16
Monitor Unit Option
Clicking the Menu icon to display available options:
Primary / Secondary Display
Depends on your console station model (whether you have one or two
display ports), the menu may show a Primary Display option or both a
Primary Display option and a Secondary Display option. To display a
port on a primary or secondary display:
1. Mouse over the display (primary or secondary):
2. Click to select the port. The selected display should now show the
port’s screen. Your keyboard and mouse can now also control the
server connected to the port.
For the control of the server, the KVM over IP console station’s
Chapter 3. Operation
17
interface provides a toolbar to help you with the remote control
operations. Please refer to Toolbar Interface on page 63.
GUI
If you wish to use the KVM over IP switch’s GUI, click to select “Open
GUI”. Please refer to the KVM switch’s user manual for the GUI’s
operation.
Disconnect
Click “Disconnect” to disconnect from this KVM switch device.
Reconnect
Click “Reconnect” to reconnect to an offline KVM switch device.
KVM over IP Console Station User Manual
18
Tab / Panel Array Display and Management
Tab management allows users to separate KVM over IP switches
currently being monitored into different groups or select which tab group
is to be displayed on the dashboard.
Panel array management allows users to separate available ports into
different groups or select which panel array group is to be displayed on
the panel array page.
Tab Options
Click the Tab icon to display the tab options.
Option Description
Tab Management Click this option to allow you to add, delete or modify tabs (groups).
All Devices Click this option to display all the connected KVM over IP switches
on the dashboard.
Created tabs Select a created tab to display the KVM over IP switches in the tab
on the dashboard.
Chapter 3. Operation
19
Tab Display
An example showing the KVM over IP switches in a tab displayed on the
dashboard (tab1 is the selected tab):
Panel Array Options
Click the Panel Array icon to display the panel array options:
Note: Audio is not supported.
Option Description
Panel Array
Management
This option allows you to add, delete or modify panel array
(groups).
All Devices All the ports connected KVM over IP switches are displayed on the
panel array page.
Created panel
arrays
Select a created panel array. All the ports connected to the KVM
over IP switches in the panel array are displayed on the panel array
page.
KVM over IP Console Station User Manual
20
Panel Array Display
An example showing the ports of connected KVM over IP switches in a
panel array displayed (array1 selected):
Press the + icon to display more device ports (up to 64 ports) on a
smaller scale. Press the - icon to display less device ports on a larger
scale.
The diagram below displays a view on a smaller scale.
Chapter 3. Operation
21
The panel array icon is also shown on the top right-hand corner of the
panel array page. Clicking it will allow you to select which array you
would like to display, or display all device ports:
Click the back arrow to go back to the dashboard.
Tab / Panel Array Management
Click the Tab or Panel Array icon to show their corresponding options.
Due to their similarity, tab management is used as the example below.
Click “Tab Management” (or “Panel Array Management”) for the
following page:
This page allows you to add / edit / delete tabs.
KVM over IP Console Station User Manual
22
Adding a Tab
1. To add a tab, click the + icon. A new window (Tab Device Configura-
tion) will be displayed:
2. Enter a name for the new tab.
3. Click on the devices you wish to be in this tab group and click the
>> button.
4. Click the “OK” button when done. The tab will be shown:
KVM over IP Console Station User Manual
24
Editing a Tab
If you wish to edit a tab, click the pen icon beside the Tab Name.
The Tab Device Configuration window will be displayed as in Adding a
Tab.
Edit its name, shift the devices around using the >> or << icons and click
“OK” when done.
Deleting a Tab
If you wish to delete a tab, click the X icon beside the Tab Name.
Chapter 4. Device Management
25
Chapter 4
Device Management
Overview
Device management allows users with administrative authority to add
devices to or remove devices from the console station. The KVM over
IP console station can manage up to 256 KVM over IP switches and
able to display snapshots of up to 16 devices.
Click on the Device Management icon to enter its main page.
KVM over IP Console Station User Manual
26
Device List
The feature on the left of the Device Management page is the device
list.
Search
The rectangular field at the top is the search function. Enter the IP
address of the device you wish to search for to find that device.
Remove Device
If you wish to remove a device from the list, mouse over the device. A
X icon will be displayed as shown below:
Click the X icon to remove the device. The system will ask for
confirmation as shown below:
Chapter 4. Device Management
27
Click “Yes” to go ahead, or “No” to cancel action.
Adding Device
The feature in the middle of the Device Management page allows the
user to add devices to the system.
Mouse over the search button (magnifying glass). A list of KVM control
unit device(s) on the same local area network (LAN) will be shown as
exemplified below:
Select the desired device or simply enter an IP Address of a known
device; enter a Username and Password, and click “Save” to add the
device to the system.
Note:
1. The entered username and password will determine the access
rights of the KVM over IP Console Station.
2. If you wish to gain full access right of the KVM switch device,
please use the username and password of a user with full access
right.
KVM over IP Console Station User Manual
28
3. If you select the desired device by clicking the “Device Name” or
“IP Address” sections, the displayed name will show the IPv4
Address. Instead, IPv6 Address will be displayed when clicking
the “IPv6 Address” section..
4. If a KVM over IP Switch is also added to CC2000 and has
“Disable Other Authentication” configured in CC2000, the KVM
over IP Console Station will not be able to access / control that
switch.
Click “Reset” if you wish to re-enter the information.
The system will attempt to connect to the device. If successful, the
device will be listed in the device list.
Changing Connection Information
If you wish to change the access right of a device connected to the KVM
over IP Console Station, you will need to change to a user with the
desired access right. Follow the steps below:
1. Select the device from the device list.
2. Edit the settings in the Device Information section:
3. Click “Save” to update the information.
4. Log out of the KVM over IP Console Station and log in again to see
the updated settings / display / access right.
Chapter 5. System Configuration
29
Chapter 5
System Configuration
Overview
System configuration allows users with administrative authority to
manage users or groups, display device information, configure network,
advanced network management (ANMS) or security settings, or
manage firmware upgrade, system backup / restore, push / pull
configurations to or from other devices, access terminal, or reset
system to factory default settings.
Click on the System Configuration icon to enter its main page.
The page is consisted of a left-hand side menu and a right-hand side
information / configuration body.
By default, device information is displayed upon entering system
configuration page as shown above.
If an item in the side menu has a + or - symbol, a submenu is available
when expanded. Expand the submenu by clicking the + symbol.
Collapse the submenu by clicking the - symbol.
KVM over IP Console Station User Manual
30
User Management
This section allows you to manage users and groups.
Users and Groups
Groups allow administrators to easily and efficiently manage users and
devices. Since device access rights apply to anyone who is a member
of the group, administrators need only set them once for the group,
instead of having to set them for each user individually. Multiple groups
can be defined to allow some users access to specific devices, while
restricting other users from accessing them.
The KVM over IP console station supports two privilege categories
determined by “User Types”. User types are selected during user
creation. The description is shown in the table below:
Click “Users” or “Groups” under “User Management” in the left-hand
side menu to bring out their respective configuration page.
User Page
User Types Role
Administrator Access and manage devices. Manage Users and Groups.
Configure the overall installation. Configure personal working
environment.
User Access authorized devices. Configure personal working
environment.
Chapter 5. System Configuration
31
Group Page
Add User
Since the management of users and groups are very similar, User is the
example used for the operations below.
To add a user:
1. Click “Add User” on the top right-hand corner of the page.
The following will be displayed:
2. Enter the required information in the appropriate fields. A
description of the required user fields are given in the table below:
Field Description
Username 1 to 32 characters are allowed depending on the Account Policy
settings. See Account Policy on page 49.
Password 0 to 32 characters are allowed depending on the Account Policy
settings. See Account Policy on page 49.
KVM over IP Console Station User Manual
32
If you choose Groups in the left-hand side menu, click Add Group
for the page below:
A description of the required fields are given in the table below:
Confirm
Password To make sure there is no mistake in the password, please enter it
again. The two entries must match.
Description Additional information about the user that you may wish to include.
Role There are two categories: Administrator and User. There is no
limitation on the number of accounts that can be created in each
category.
The Administrator is responsible for the overall installation
configuration and maintenance; user management; and device
assignments.
Each user assigned to administrator role will have the privilege of
adding KVM over IP switches by default.
Please refer to Using User Configuration Page on page 35.
Status Status allows you to control the user’s account and access to the
installation, as follows:
Disable Account lets you suspend a user’s account without
actually deleting it, so that it can be easily reinstated in the
future.
To require a user to change his password at the next logon,
select User must change password at next logon. This can be
used by the administrator to give the user a temporary
password to log in for the first time, and then let the user set the
password of his choice for future logins.
To make a password permanent, so that the user cannot
change it to something else, select User cannot change
password.
Field Description
Group Name Up to 32 characters are allowed.
Description Additional information about the user that you may wish to include.
A maximum of 45 characters is allowed.
Field Description
Chapter 5. System Configuration
33
3. You can assign the new user to a group by selecting the Groups tab
– the Groups page is discussed on page 36. You can also assign
the user’s port access rights by selecting the Devices tab – the
Devices page is discussed on page 39.
Note: Optionally, you can skip this step now to add more users and
create groups, and come back to it later.
4. When your selections have been made click Save.
5. When the Operation Succeeded message appears, click OK.
Click Back on the top right-hand corner of the configuration body or
click Users in the left-hand side menu to return to the User
Management page.
The newly added user will appear in the configuration body.
The information / configuration body shows the username, the
description that was given when the account was created, whether
the account is currently active or has been disabled and give you
the option to modify or delete the user.
Copy User
To save time creating a user with similar settings / information, you may
use the Copy User function. A “Copy User” button is shown on the top
right-hand corner of the configuration body.
Select the user you wish to copy and click the “Copy User” button; follow
the information in Add User to complete the configuration.
KVM over IP Console Station User Manual
34
Modify User
If you wish to modify the user’s information, click the pen icon under the
“Modify” column of the information / configuration body.
For configurable fields, please refer to Add User above.
Delete User
If you wish to delete a user, click the X icon under the “Delete” column
of the information / configuration body.
The system will ask for confirmation as shown below:
Click “Yes” to go ahead, or “No” to cancel action.
Chapter 5. System Configuration
35
Managing (Assigning) Users and Groups
There are two ways to assign users to groups: from the Users
configuration page; and from the Group configuration page.
Note: Before you can assign users to groups, you must first create
them. See Add User on page 31 for details.
Using User Configuration Page
Follow the steps below to go to the User’s configuration page:
1. Click “Users” under “User Management” in the left-hand side menu
to bring out the configuration page.
2. Click the pen icon under the “Modify” column.
3. In the configuration page, select the Groups tab as shown:
Assign a User to a Group
1. In the Available column, select the group that you want the user to
be in.
2. Click the >> icon button to put the group’s name into the Selected
column to add the user to group.
KVM over IP Console Station User Manual
36
3. Repeat the above for any other groups that you want the user to be
in.
4. Click Save when you are done.
Remove Users from a Group
1. In the Selected column, select the group that you want the user to
be removed from.
2. Click the << icon button to remove the group’s name from the
Selected column to remove the user from the group.
3. Repeat the above for any other groups that you want the user to be
removed from.
4. Click Save when you are done.
Using Group Configuration Page
Follow the steps below to go to the Group’s configuration page:
1. Click “Groups” under “User Management” in the left-hand side
menu to bring out the configuration page.
2. Click the pen icon under the “Modify” column.
3. In the configuration page, select the Members tab as shown:
Chapter 5. System Configuration
37
Assign Users to a Group
1. In the Available column, select the members (users) that you want
the group to have.
2. Click the >> icon button to put the members into the Selected
column (thereby adding into the group).
3. Repeat the above to assign members to each group.
4. Click Save when you are done.
Remove Users from a Group
1. In the Selected column, select the members (users) to be removed
from the group.
2. Click the << icon button to put the members into the Available
column (thereby removing from the group).
3. Repeat the above to remove members from each group.
4. Click Save when you are done.
KVM over IP Console Station User Manual
38
Device Assignment
This function assigns access rights to users or groups and can be
achieved from Device configuration page. Administrators can assign
users to a particular user’s privileges of an added KVM over IP Switch
and access ports.
Using Device Configuration Page
Follow the steps below to go to the User’s configuration page:
1. Click “Users” under “User Management” in the left-hand side menu
to bring out the configuration page.
2. Click the pen icon under the “Modify” column.
3. In the configuration page, select the Device tab as shown:
Each of the elements on this page is described below.
Devices
The list displays the currently available device(s).
When there is a change in the user accounts and groups for a
device, please click the “Refresh” icon to refresh the user list of that
device.
Chapter 5. System Configuration
39
Device Users Config
After selecting a device, the Available column (left column) lists the
available users (of the device).
The Selected column (right column) shows the selected user (of the
device).
Click the >> or << icon buttons to shift between Available and
Selected.
The user/group of the console station will gain the permission of the
selected user (of the device).
Each KVM over IP console station user can only be assigned to one
user account privilege of the KVM over IP switch device.
Device Group Config
After selecting a device, the Available column (left column) lists the
available groups (of the device).
The Selected column (right column) shows the selected groups (of
the device).
Click the >> or << icon buttons to shift between Available and
Selected.
The user/group of the console station will gain the permission of the
selected groups (of the device).
User Device Management Login Information
Checking this will block all selections in the Device Users
Configuration and Device Groups Configuration sections, and grant
the access rights of the user used to add this device.
Please refer to Adding Device on page 27 with regards to the
access rights.
Preview
Clicking this button will show the access rights of the above
selections as exemplified below:
KVM over IP Console Station User Manual
40
Chapter 5. System Configuration
41
Device Management
This page shows device information and allows you to configure
network, ANMS and security settings.
Note: Whenever a new setting is saved, the system will reboot.
Device Information
Click “Device” under “Device Management” in the left-hand side menu
to bring out the information page.
The Device Information page displays the name of the selected device,
its firmware version, the FPGA (Field-Programmable-Gate-Array) and
information about its network configuration.
Double-click the Device Name (KA8278 in our example) to change the
device name.
Network
The Network page is used to specify the network environment.
Click “Network” under “Device Management” in the left-hand side menu
to bring out the information page.
KVM over IP Console Station User Manual
42
Each of the elements on this page is described below.
IP Installer
The IP Installer is an external Windows-based utility for assigning IP
addresses to the KVM over IP switch.
Click one of the radio buttons to select Enable, View Only, or Disabled
for the IP Installer utility. See IP Installer, page 268, for IP Installer
details.
Chapter 5. System Configuration
43
Note:
1. If you select View Only, you will be able to see the KVM over IP
switch in the IP Installer’s Device List, but you will not be able to
change the IP address.
2. For security, we strongly recommend that you set this to View
Only or Disable after each use.
IPv4 Settings
IP Address:
IPv4 is the traditional method of specifying IP addresses. The KVM
over IP Console Station can either have its IP address assigned
dynamically (DHCP), or it can be given a fixed IP address.
For dynamic IP address assignment, select Obtain IP address
automatically (default).
To specify a fixed IP address, select Set IP address manually
and fill in the fields with values appropriate for your network.
Note:
1. If you choose Obtain IP address automatically, when the console
station starts up it waits to get its IP address from the DHCP server.
If it has not obtained the address after one minute, it automatically
reverts to its factory default IP address (192.168.0.60.)
2. If the switch is on a network that uses DHCP to assign network
addresses, and you need to ascertain its IP address, see Supported
KVM Switches on page 94 for information.
DNS Server
For automatic DNS Server address assignment, select Obtain
DNS Server address automatically.
To specify the DNS Server address manually, select Set DNS
server address manually, and fill in the addresses for the
Preferred and Alternate DNS servers with values appropriate for
your network.
Note: Specifying the Alternate DNS Server address is optional.
KVM over IP Console Station User Manual
44
IPv6 Settings
At present, the KVM over IP console station supports three IPv6
address protocols: Link Local IPv6 Address, IPv6 Stateless
Autoconfiguration, and Stateful Autoconfiguration (DHCPv6).
IP Address:
IPv6 is the new (128-bit) format for specifying IP addresses. The
KVM over IP console station can either have its IPv6 address
assigned dynamically (DHCP), or it can be given a fixed IP address.
For dynamic IP address assignment, select Obtain IP address
automatically (default).
To specify a fixed IP address, select Set IP address manually
and fill in the fields with values appropriate for your network.
DNS Server
For automatic DNS Server address assignment, select Obtain
DNS Server address automatically.
To specify the DNS Server address manually, select Set DNS
server address manually, and fill in the addresses for the
Preferred and Alternate DNS servers with values appropriate for
your network.
Note: Specifying the Alternate DNS Server address is optional.
Finishing Up
After making any network changes, be sure to click “Save” at the bottom
of the configuration page.
ANMS
The ANMS (Advanced Network Management Settings) page is used to
set up login authentication and authorization management from
external sources.
Click “ANMS” under “Device Management” in the left-hand side menu
to bring out the information page.
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RADIUS Settings
To allow authentication and authorization for the KVM over IP Console
Station through a RADIUS server, do the following:
1. Check Enable.
2. Select Preferred or Alternate RADIUS server.
3. Fill in the IP addresses and service port numbers for the Preferred
and Alternate RADIUS servers. You can use the IPv4 address, the
IPv6 address or the domain name in the IP fields.
4. Select the Authentication Type: PAP or CHAP.
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5. In the Timeout field, set the time in seconds that the KVM over IP
console station waits for a RADIUS server reply before it times out.
6. In the Retries field, set the number of allowed RADIUS retries.
7. In the Shared Secret field, key in the character string that you want
to use for authentication between the KVM over IP console station
and the RADIUS Server. A minimum of 6 characters is required.
8. On the RADIUS server, Users can be authenticated with any of the
following methods:
Set the entry for the user as su/xxxx
Where xxxx represents the Username given to the user when
the account was created on the KVM over IP console station.
Use the same Username on both the RADIUS server and the
KVM over IP console station.
Use the same Username name on both the RADIUS server and
the KVM over IP console station.
In each case, the user’s access rights are the ones assigned that
were assigned when the User of Group was created on the KVM
over IP console station (see Adding Device on page 27).
AD / LDAP Settings
To allow authentication and authorization for the KVM over IP console
station via AD / LDAP, refer to the information in the table, below:
Item Action
Enable Check the checkbox to enable AD / LDAP authentication and
authorization.
Type Click the drop down menu to select between AD / LDAP.
Server IP Select Preferred or Alternate LDAP Server and fill in the IP address
and port number for the LDAP or LDAPS server.
You can use the IPv4 address, the IPv6 address or the domain
name in the LDAP Server field.
For LDAP, the default port number is 389.
Timeout This is the time in seconds that the KVM over IP console station
waits for an AD or LDAP server reply before it times out.
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LDAP attribute is required for complete setup. LDAP attribute can be
retrieved from the GET command using the Terminal interface. Please
refer to Terminal on page 59 for more details.
On the AD / LDAP server, users can be authenticated with any of the
following methods:
With MS Active Directory schema.
Without schema – Only the Usernames used on the KVM over IP
console station are matched to the names on the LDAP server.
User privileges are the same as the ones configured on the switch.
Without schema – Only Groups in AD are matched. User privileges
are the ones configured for the groups he belongs to on the switch.
Without schema – Usernames and Groups in AD are matched.
User privileges are the ones configured for the User and the Groups
he belongs to on the switch.
Note: For more information on configuring LDAP, you can
download the full LDAP instructional manual from our website.
Finishing Up
After making any ANMS changes, be sure to click “Save” at the bottom
of the configuration page.
Admin DN Consult the AD / LDAP administrator to ascertain the appropriate
entry for this field. For example, the entry might look like this:
ou=kn8132,dc=aten,dc=com
Admin Name Key in the administrator username.
Password Key in the administrator password.
Search DN Set the distinguished name of the search base. This is the domain
name where the search starts for user names.
Item Action
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Security
The Security page is divided into 3 main panels, as described in the
sections that follow.
Click “Security” under “Device Management” in the left-hand side menu
to bring out the information page.
Login Failures
For increased security, the Login Failures section allows administrators
to set policies governing what happens when a user fails to log in
successfully. To set the Login Failures policy, check the Enable
checkbox (the default is for Login Failures to be enabled). The
meanings of the entries are explained in the table below:
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Note: If Login Failures is not enabled, users can attempt to log in an
unlimited number of times with no restrictions. For security
purposes, we recommend that you enable this function and enable
the lockout policies.
Account Policy
In the Account Policy section, system administrators can set policies
governing usernames and passwords.
The meanings of the Account Policy entries are explained in the table
below:
Entry Explanation
Allowed Sets the number of consecutive failed login attempts that are
permitted from a remote computer. The default is 5 times.
Timeout Sets the amount of time a remote computer must wait before
attempting to login again after it has exceeded the number of
allowed failures. The default is 3 minutes.
Entry Explanation
Minimum
Username
Length
Sets the minimum number of characters required for a username
from 1 to 32. The default is 6.
Minimum
Password Length Sets the minimum number of characters required for a password
from 0 to 32. A setting of 0 means that no password is required.
Users can login with only a username. The default is 6.
Password must
Contain at least Checking any of these items requires users to include at least one
uppercase letter, one lowercase letter, or one number in their
password.
Note: This policy only affects user accounts created after this
policy has been enabled and password changes to existing
user accounts.
Enforce
Password History Check this to prevent users from logging in with the same account
at the same time.
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Working Mode
An explanation of the Working Mode items is given in the table below:
Finishing Up
After making any Security changes, be sure to click “Save” at the bottom
of the configuration page.
Item Explanation
Enable ICMP Check/uncheck to allow/disallow the KVM over IP console station
to be pinged. The default is Enabled.
Allow Push
Request from
Remote
Check/uncheck to allow/disallow another KVM over IP console
station to push configuration or FW to your console station.
Allow Pull
Request from
Remote
Check/uncheck to allow/disallow another KVM over IP console
station to pull configuration from your console station.
Console
Keyboard
Language
Click the drop down menu to select the console’s local keyboard
language.
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Maintenance
The Maintenance function is used to upgrade firmware; backup and
restore configuration and account information; Push/pull
configurations; send terminal commands, ping network devices; and
restore default values.
Upgrade Main Firmware
As new versions of the firmware become available, they can be
downloaded from our website. Check the website regularly to find the
latest information and packages.
Click “Upgrade Main Firmware” under “Maintenance” in the left-hand
side menu to bring out the information page.
To upgrade the main firmware:
1. Getting the newest firmware by downloading the firmware from
Aten’s website to a computer.
2. Unzip the .zip file for the .csf file and transfer it to a USB flash drive.
Note: Please use FAT file system formatted USB flash drive(s).
3. Remove the USB flash drive from the computer and insert it to a
USB port of the console station.
4. On the console station firmware page, click “Choose File” and a file
management window will pop-up:
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5. Navigate to the directory that the new firmware file is in, click to
select the file and click “Open”.
The file will be displayed in the Filename field of the configuration
page as shown below:
6. Click Upgrade Main Firmware to start the upgrade procedure.
If you enabled Check Main Firmware Version the current
firmware level is compared with that of the upgrade file. If the
current version is equal to or higher than the upgrade version, a
popup message appears, to inform you of the situation and
stops the upgrade procedure.
If you didn't enable Check Main Firmware Version, the upgrade
file is installed without checking what its level is.
Upgrade progress information is shown in a Progress bar.
Once the upgrade completes successfully, the console station
will restart.
7. Log in again and check if the firmware version is the newest one.
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53
Note: To recover from a “failed upgrade” situation, see Firmware
Upgrade Recovery on page 53.
Firmware Upgrade Recovery
Should the console station’s main firmware upgrade procedure fail,
and the console station becomes unusable, follow the firmware
upgrade recovery procedure below to recover the console station to its
original firmware version:
1. Power off the console station by unplugging the power adapter.
2. Press and hold the Reset Switch in using a sharp object.
3. While holding the Reset Switch in, power up the console station by
replugging the power adapter.
This reverts the console station to use the original factory installed
firmware. Try upgrading the main firmware again when the console
station is operational (see Upgrade Main Firmware on page 51).
Backup / Restore
Backup/Restore gives you the ability to back up the console station’s
configuration and user profile information.
Click “Backup/Restore” under “Maintenance” in the left-hand side menu
to bring out the information page.
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Backup
To backup the device’s settings:
Note: A USB flash drive is required to be connected to the console
station to store the backup file.
1. (Optional) In the Password field, key in a password for the file.
Note:
1. Setting a password is optional. If you do not set one, the file can
be restored without specifying a password.
2. If you do set a password, make a note of it, since you will need it
to be able to restore the file.
2. Click “Backup”. A file management window will pop-up as shown
below:
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3. In the File name field, enter a backup file name and click “Save”.
The system will display a success message to indicate successful
backup.
Restore
To restore a previously-saved settings:
Note: A USB flash drive with the previously backed-up file is
required to be connected to the console station for backup file
retrieval.
1. Click the “Choose File” button for the file management window:
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2. Where applicable, go to the directory with the backup file (.cfg),
click to select the file (highlighted as shown above) and click
“Open”.
3. If you set a password when you created the file, key it in the
Password field.
4. Select as many of the options that are presented as you wish to
restore.
5. Click “Restore”.
The system will display a success message to indicate the
restoration was successful.
A “Your system will automatically restart in one minute” message
will follow the success message above before the system restarts.
Push / Pull Configuration
Push / Pull Configuration gives you the ability to deploy or retrieve your
settings to or from other console stations.
Click “Push cfg. / Pull cfg.” under “Maintenance” in the left-hand side
menu to bring out the information page.
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Pull Configuration
To pull (retrieve) a configuration to your console station:
1. Enter the device’s IP address or IPv6 Address you wish to retrieve
the configuration from.
Alternatively, you can mouse over the magnifying glass to find a list
of the devices on the same LAN and click the device’s IP or IPv6
address:
2. Enter the administrative username and password of the selected
device.
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3. Select the information you would like to retrieve to your console
station by checking the checkbox(es).
Note: Firmware files cannot be retrieved. If you check the Firmware
checkbox, the Pull button will not be available.
4. Click Pull to retrieve the information.
The console station will restart after successfully retrieving the
information.
Push Configuration
To push (deploy) a configuration from your console station:
Note: You can deploy the configuration / FW to multiple devices
using one procedure (shown below) instead of one procedure for
every device.
1. Enter the device’s IP address(es) or IPv6 Address(es) you wish to
deploy the configuration to.
Alternatively, you can mouse over the magnifying glass to find a list
of the devices on the same LAN and click the device’s IP or IPv6
address:
2. Enter the administrative username and password of the selected
device(s).
3. Select the information you would like to deploy from your console
station by checking the checkbox(es).
Note: If you checked the Firmware checkbox, please remember to
click the Choose button to select a firmware from a USB flash
drive.
4. Click Push to deploy the information.
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The console station(s) will restart after successfully receiving the
deployment information.
Terminal
Terminal provides a command line to execute options using a terminal
interface. Type a command in the window and hit [Enter] to execute it.
Click “Terminal” under “Maintenance” in the left-hand side menu to
bring out the terminal page.
Note: Expand the submenu by clicking the + symbol if “Terminal” is
not shown.
Available commands include:
GET => Gets current configuration.
HELP => Provides Help information for commands.
CLEAR => Clears the screen.
PING => Displays ping host information.
SETLDAPMEMBER => Sets new value for ldap member.
SETLDAPMEMBEROF => Sets new value for ldap memberof.
SETPROMPT => Sets prompt string.
TRACERT => Displays trace route information.
DEVICEHISTORY => Clear/Enable/Disable device list history
SELFDIAGNOSTIC => Self Diagnostic
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System Operation
The System Operation page lets you restore certain configuration
changes that were made to the KVM over IP console station back to
their original factory default values.
Reset Default Values
Clicking this button undoes all Customization page changes that have
been made to the KVM over IP console station and returns the
parameters to the original factory default settings.
The system will ask for confirmation:
Click Yes to go ahead. The system will restart after the reset.
Click No to cancel operation.
Reset on exit:
If you checked the checkbox, the system will ask if you would like to
reset the KVM over IP console station (and implement all the new
settings) upon exiting the System Configuration page.
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Click Yes to go ahead with the reset (the system will also reboot).
Click No if you do not want the system to be reset.
If you change the console station’s IP Address (see Network on
page 41), the checkbox is automatically checked and the console
station will reset when you exit the page.
If you clear the check mark before exiting the page, the changed IP
settings will be ignored and the original IP address settings will remain
in effect.
Note: Even though the changed IP settings are ignored, they still
remain in the network settings fields. Which means that the next time
you open this page the Reset on exit checkbox will automatically be
enabled, and when the console station resets, the new IP settings that
you thought you discarded will become the ones used by the console
station. To avoid this problem, you should go back to the network
settings page and be sure that the IP settings that appear in the fields
are the ones you want to use.
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Quick User Configuration
The user icon allows quick access to password change, configure
preferences, logout, restart the system, shut down the system, or
display quick information about the console station.
Click the User icon for its menu:
Option Description
Change
Password
Click this option to change the password of the current user.
User Preferences Select the preferred language from the scroll menu. Language
change will be shown immediately.
Logout Timeout is the idle time period (no actions) where the
system automatically logs you out. Set a logout timeout time in
minutes. Enter 0 if you do not want the system to log you out from
idling.
Logout Click this option to log out of the system.
Restart Click this option to restart the system.
Shutdown Click this option to safely shut down the system.
This is recommended way to shut down the system. Pull the power
adapter after the system display a safe-to-shutdown message.
About Click this option to display the KVM over IP console station’s device
name, firmware version, IP address, and IPv6 address
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63
Chapter 6
Toolbar Interface
Overview
The KVM over IP console station’s interface provides a toolbar to help
you with the remote control operations on the captured port. The toolbar
is usually hidden.
To bring up the toolbar, locate a down arrow symbol as shown:
Mouse over the down arrow symbol to bring up the toolbar.
The meanings of the toolbar icons are explained in the table below:
Icon Purpose
Video icon
This icon brings up the video settings. Please see Video Settings
on page 65 for more details.
Macros icon
This icon provides access to three functions found in the Macros
dialog box: Hotkeys, User Macros, and System macros. Please see
Macros on page 67 for more details.
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Exit Remote Location
There are two ways to exit from the remote control operations on the
captured port.
1. Click Back
On the toolbar interface, click the “Configuration icon” for more
operation options. Click Back to exit remote location.
2. Use Macros
By default, pressing the “Exit Remote Location” hot keys (F2, F3,
F4) will also exit remote location.
Note: Use the updated hot keys should there be a change to this
function’s hot key.
Mouse Sync Mode icon
This provides automatic locked-in synching of the remote and local
mouse pointers – eliminating the need to constantly resync the two
movements.
Click the icon to toggle between Auto Mouse Sync Mode (mouse
icon with an A) and Manual Mouse Sync Mode (mouse icon with an
M).
Please see Mouse Sync Mode on page 79 for more details.
Connect icon
Click for a list of available ports. Click to select the port you wish to
connect to.
Configuration icon
Click for further configurations.
Please see Further Configuration on page 74.
Icon Purpose
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Video Settings
Click the Video icon on the toolbar to bring up the Video Settings dialog
box. The options in the basic dialog box allow you to adjust the Screen
Position, set Auto Sync, slide-to-adjust Performance bar setting,
Enhanced Text Mode, slide-to-adjust Video Quality bar, and Set to
Grayscale.
The meanings of the video adjustment options are given in the table
below:
Options Description / Operation
Screen Position Adjust the horizontal and vertical position of the remote server
window by clicking the Arrow buttons.
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Video Auto-Sync Click Video Auto Sync to have the vertical and horizontal offset
values of the remote screen detected and automatically
synchronized with the local screen.
Note:
1. If the local and console station mouse pointers are out of
sync, in most cases, performing this function will bring them
back into sync.
2. This function works best with a bright screen.
3. If you are not satisfied with the results, use the Screen
Position arrows (on the right) to position the remote display
manually.
Preset /
Customization
Using the Preset and Custom buttons allow you to set and save
custom video settings, and revert back to default video settings.
Performance Use the slide bar to select the type of Internet connection that the
console station uses. Dragging the performance bar will also
automatically adjust the Video Quality settings to optimize the
quality of the video display.
Since network conditions vary, if none of the preset choices seem
to work well, you can use the Video Quality slide bar to adjust the
settings to suit your conditions.
Enhanced Text
Mode
Check to enhance color and video quality, especially for texts.
Video Quality Drag the slider bar to adjust the overall Video Quality. The larger
the value, the clearer the picture and the more video data goes
through the network. Depending on the network bandwidth, a high
value may adversely effect response time.
Set to Grayscale Check to set video display to grayscale.
Options Description / Operation
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Macros
The Macros icon provides access to three functions found in the
Macros dialog box: Hotkeys, User Macros, and System Macros. Each
of these functions is described in the following sections.
Hotkeys
Various actions related to manipulating the remote server can be
accomplished with hotkeys. The Hotkey Setup utility (accessed by
clicking this icon), lets you configure which hotkeys perform the
actions.
Each action in the Actions column corresponds to the hot keys in the
HotKey column on the same row. Check the checkbox in the Enable
column on the same row to enable its hotkey.
To change the hotkey for an action:
1. If you are not in the “Hotkeys” tab, click to select to go into the Hot-
keys page.
2. Highlight the Action and click Set Hotkey for the window dialog
below:
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3. Press your selected Function keys (one at a time). The key names
will appear in the Hotkeys field as you press them.
You can use the same function keys for more than one action,
as long as the key sequence is not the same.
To cancel setting a hotkey value, click Cancel; to clear an
action’s Hotkeys field, click Clear.
4. When you have finished keying in your sequence, click Save.
To reset all the hotkeys to their default values, click Reset.
An explanation of the Hotkey actions is given in the table below:
Action Explanation
Exit Remote
Location Breaks the connection to the KVM over IP console station and
returns you to console station operation. This is equivalent to
clicking the Back option under the Configuration icon of the toolbar.
The default keys are F2, F3, F4.
Adjust Video Brings up the Video Settings dialog box. This is equivalent to
clicking the Video Settings icon on the console station toolbar. The
default keys are F5, F6, F7.
Adjust Mouse This synchronizes the local and remote mouse movements. The
default keys are F8,F7,F6.
Video Auto-Sync This combination performs an auto-sync operation. It is equivalent
to clicking the Video Auto Sync button in the Video Settings dialog
box. The default keys are F6,F7,F8.
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User Macros
User Macros are created to perform specific actions on the remote
server. To create a macro, do the following:
1. If you are not in the “Macros” tab, click to select to go into the Mac-
ros page.
2. Select User Macros and click the + symbol.
Show / Hide
Local Cursor Toggles off and on: hides local cursor and locks the mouse pointer
and keyboard use within the Windows/Java Client AP window, plus
hides the control panel. This is equivalent to selecting the Single
pointer type from the Mouse Pointer option under the Configuration
icon of the toolbar. The default keys are F4,F5.
Action Explanation
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3. In the dialog box, you can choose to replace the “New Macro” text
with a name of your choice for the macro.
4. Click Set Macro followed by Record.
The dialog box disappears as a small panel appears at the top left
of the screen:
5. Press the keys for the macro.
To pause macro recording, click Pause. To resume, click Pause
again.
Clicking Cancel cancels all keystrokes.
Note:
1. Case is not considered – typing A or a has the same effect.
2. Only the default keyboard characters may be used. Alternate
characters cannot be used. For example, if the keyboard is
Traditional Chinese and default character is A the alternate
Chinese character obtained via keyboard switching is not
recorded.
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6. When finished, click Stop. You will return to the Macros dialog box
with your macro key presses displayed in the Macro column:
7. If you want to change any of the keystrokes, select the macro, click
Set Macro followed by Edit. This brings up a dialog box. You can
change the content of your keystrokes, change their order, etc.
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8. Click Save to save the changes, or click Cancel to cancel the
changes. Both option will return you to the Macros dialog box.
9. Repeat the procedure for any other macros you wish to create.
After creating your macros, you can run them in any of three ways:
1. By using the hotkey (if one was assigned).
2. By playing it in this dialog box.
If you run the macro from this dialog box, you have the option of
specifying how the macro runs. Click the down arrow symbol to select
your option.
No Wait: The macro runs the key presses one after another with no
time delay between them.
Time Ctrl (time control): The macro waits for the amount of time
between key presses that you took when you created it.
If you click the Play symbol without selecting an option, the macro
runs with the default choice (No Wait or Time Ctrl), which is shown
in the Playback Mode column.
You can change the default choice by clicking on the current choice
(No Wait in the screenshot above), and selecting the alternate choice.
Import / Export Macros
The import / export function allows you to import or export macros from
or to a USB flash drive.
Click the import symbol to search through the USB flash drive to
import the macros.
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Click the export symbol and enter a name to save the macros to
the USB flash drive.
Delete Macros
To delete a macro, click to select the macro and click the trash can
symbol to delete a macro.
Search Macros
The search function (on the top right-hand side of the dialog box) lets
you filter the list of macros that appear in the list. Click the drop-down
arrow (next to the magnifying glass icon) to choose whether you want
to search by name or by key; enter a string in the search field for the
search; then click the Search symbol (magnifying glass symbol). All
instances that match your search string appear in the list.
System Macros
System Macros are used to create exit macros for when you close a
session. For example, as an added measure of security, you could
create a macro that sends the Winkey-L combination which would
cause the remote server’s login page to come up the next time the
device was accessed.
Ways to create, delete or search for macros are the same as User
Macros, please refer to User Macros on page 69. System macros
cannot be imported or exported.
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For more information on system macros for different KVM over IP
switches, please refer to their user manuals.
Further Configuration
More configuration options are available when clicking the configuration
icon:
Options Description
Switch Display When you have a dual-display model (KA8278 or KA8288) and
have both displays connected, this option will appear to allow you
to switch between the two displays.
Video Auto-Sync Click to perform a video and mouse autosync operation. It is the
same as clicking the Auto Sync button in the Video Options dialog
box (see Video Settings on page 65).
Virtual Media Click to bring up the Virtual Media dialog box. See Virtual Media on
page 75 for specific details.
Note: This icon displays in gray when the function is disabled or
not available.
Message Board Click to bring up the Message Board (see Message Board on
page 77).
Speaker Click to toggle sound from the remote server to be heard on the
client computer’s speakers on or off. The option is grayed out when
the speaker is toggled Off.
Mouse Pointer Mouse over the option and click to select the mouse pointer type.
Note: In the main GUI page, only Dual and Crosshairs are
available. In a port page, three pointers are available.
Mouse Sync
Mode
Mouse over the option and click to select the mouse sync mode.
Please see Mouse Sync Mode on page 79.
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Virtual Media
The Virtual Media feature allows a USB removable disk on a user’s
system to appear and act as if it were installed on the remote server.
To mount a virtual media device:
1. Click the Virtual Media icon to bring up the Virtual Media dialog box:
2. Click the + symbol and select the media source.
Open GUI Click to open the GUI of the connected KVM over IP switch. Please
refer to the user manual of the connected KVM over IP switch for
more details.
Back Click to return to the page on the KVM over IP Console Station that
brought you here.
About Click to get information about this connection.
The information include Device Name, IP Address, Current Port,
Video Mode and Channel / User Numbers.
Options Description
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3. If your device only supports full speed USB, check the Disable High
Speed USB Operation Mode checkbox.
4. To add additional media sources, click the + symbol, and select the
source as many times as you require. Up to two virtual media
choices can be mounted. The top three in the list are the ones that
are selected. Virtual Media and Smart Card readers can be
mounted at the same time. To rearrange the selection order,
highlight the device you want to move, then click the Up or Down
Arrow button to promote or demote it in the list.
5. Read refers to the redirected device being able to send data to the
remote server; Write refers to the redirected device being able to
have data from the remote server written to it. For the redirected
device to be writable as well as readable, click to put a check in the
Enable Write checkbox:
Note: If a redirected device cannot be written to, it appears in gray.
6. To remove an entry from the list, select it and click the trash can
icon.
7. After you have made your media source selections, click Mount.
The dialog box closes. The virtual media devices that you have
selected are redirected to the remote server, where they show up
as drives on the remote server’s file system.
Once mounted, you can treat the virtual media as if they really
existed on the remote server – drag and drop files to/from them;
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77
open files on the remote server for editing and save them to the
redirected media, etc.
8. To end the redirection, bring up the Control Panel and click on the
Virtual Media icon. All mounted devices are automatically
unmounted.
Message Board
The KVM over IP console station supports multiple user logins, which
may cause access conflicts. To alleviate the problem, a message
board has been provided, which allows users to communicate with
each other.
Buttons
The buttons in the dialogue box toggles actions and are described in
the table below:
Button Action
Enable/Disable Chat. When disabled, messages posted to the
board are not displayed. The button is shadowed when Chat is
disabled. The icon displays next to the user's name in the User List
panel when the user has disabled Chat.
KVM over IP Console Station User Manual
78
Message Display Panel
Messages that users post to the board - as well as system messages -
display in this panel. If you disable Chat, however, messages that get
posted to the board will not appear.
Compose Panel
Key in the messages that you want to post to the board in this panel.
Click Send to post the message to the board.
User List Panel
The names of all the logged in users are listed in this panel.
Your name appears in blue; other users' names appear in black.
By default, messages are posted to all users. To post a message to
one individual user, select the user's name before sending your
message.
If a user's name is selected, and you want to post a message to all
users, select All Users before sending your message.
If a user has disabled Chat, the disable chat icon will be displayed
on the left of user's name.
If a user has occupied the KVM or the KM, the corresponding icon
will be displayed on the left of the user’s name.
Occupy/Release Keyboard/Video/Mouse. When you Occupy the
KVM, other users cannot see the video, and cannot input keyboard
or mouse data. The button is shadowed when the KVM is occupied.
The icon displays next to the user's name in the User List panel
when the user has occupied the KVM.
Occupy/Release Keyboard/Mouse. When you Occupy the KM,
other users can see the video, but cannot input keyboard or mouse
data. The button is shadowed when the KM is occupied. The icon
displays next to the user's name in the User List panel when the
user has occupied the KM.
Show/Hide User List. When you Hide the User List, the User List
panel closes. The button is shadowed when the User List is open.
Button Action
Chapter 6. Toolbar Interface
79
Mouse Sync Mode
Synchronization of the local and remote mouse pointers is
accomplished either automatically or manually.
Automatic Mouse Synchronization
This provides automatic locked-in synching of the remote and local
mouse pointers – eliminating the need to constantly resync the two
movements.
Manual Mouse Synchronization
If the local mouse pointer goes out of sync with the remote system's
mouse pointer there are a number of methods to bring them back into
sync:
KVM over IP Console Station User Manual
80
1. Perform an Auto Sync with the Video Adjustment function (see
Video Settings, page 79, for details).
2. Invoke the Adjust Mouse function with the Adjust Mouse hotkeys
(see Adjust Mouse on page 68 for details).
3. Set the mouse speed and acceleration for each problematic server
attached to the switch. See the user manual of the corresponding
KVM over IP switch for instructions.
Mac and Linux Considerations
For Mac OS versions 10.4.11 and higher, there is a second Sync
setting to choose from. If the default Mouse Sync result is not
satisfactory, try the Mac 2 setting. To select Mac 2, click the Further
Configuration icon, mouse over Mouse Sync Mode → Automatic for
Mac 2:
Linux does not support Sync Mode, but there is a setting on the
Mouse Sync Mode menu for Redhat AS3.0 systems. If you are
using a USB Adapter Cable, with an AS3.0 system and the default
mouse synchronization is not satisfactory, you can try the Redhat
AS3.0 setting. In either case, you must perform the manual mouse
synchronization procedures described above.
81
Appendix
Safety Instructions
General
This product is for indoor use only.
Read all of these instructions. Save them for future reference.
Follow all warnings and instructions marked on the device.
Do not place the device on any unstable surface (cart, stand, table,
etc.). If the device falls, serious damage will result.
Do not use the device near water.
Do not place the device near, or over, radiators or heat registers.
The device cabinet is provided with slots and openings to allow for
adequate ventilation. To ensure reliable operation, and to protect
against overheating, these openings must never be blocked or
covered.
The device should never be placed on a soft surface (bed, sofa,
rug, etc.) as this will block its ventilation openings. Likewise, the
device should not be placed in a built in enclosure unless adequate
ventilation has been provided.
Never spill liquid of any kind on the device.
Avoid circuit overloads. Before connecting equipment to a circuit,
know the power supply’s limit and never exceed it. Always review
the electrical specifications of a circuit to ensure that you are not
creating a dangerous condition or that one doesn’t already exist.
Circuit overloads can cause a fire and destroy equipment.
Unplug the device from the wall outlet before cleaning. Do not use
liquid or aerosol cleaners. Use a damp cloth for cleaning.
The device should be operated from the type of power source
indicated on the marking label. If you are not sure of the type of
power available, consult your dealer or local power company.
To prevent damage to your installation it is important that all devices
are properly grounded.
The device is designed for IT power distribution systems with 230V
phase-to-phase voltage.
KVM over IP Console Station User Manual
82
The device is equipped with a 3-wire grounding type plug. This is a
safety feature. If you are unable to insert the plug into the outlet,
contact your electrician to replace your obsolete outlet. Do not
attempt to defeat the purpose of the grounding-type plug. Always
follow your local/national wiring codes.
Do not allow anything to rest on the power cord or cables. Route the
power cord and cables so that they cannot be stepped on or tripped
over.
If an extension cord is used with this device make sure that the total
of the ampere ratings of all products used on this cord does not
exceed the extension cord ampere rating. Make sure that the total
of all products plugged into the wall outlet does not exceed 15
amperes.
To help protect your system from sudden, transient increases and
decreases in electrical power, use a surge suppressor, line
conditioner, or un-interruptible power supply (UPS).
Position system cables and power cables carefully; Be sure that
nothing rests on any cables.
When connecting or disconnecting power to hot-pluggable power
supplies, observe the following guidelines:
Install the power supply before connecting the power cable to
the power supply.
Unplug the power cable before removing the power supply.
If the system has multiple sources of power, disconnect power
from the system by unplugging all power cables from the power
supplies.
Never push objects of any kind into or through cabinet slots. They
may touch dangerous voltage points or short out parts resulting in a
risk of fire or electrical shock.
Do not attempt to service the device yourself. Refer all servicing to
qualified service personnel.
If the following conditions occur, unplug the device from the wall
outlet and bring it to qualified service personnel for repair.
The power cord or plug has become damaged or frayed.
Liquid has been spilled into the device.
The device has been exposed to rain or water.
The device has been dropped, or the cabinet has been
damaged.
Appendix
83
The device exhibits a distinct change in performance, indicating
a need for service.
The device does not operate normally when the operating
instructions are followed.
Only adjust those controls that are covered in the operating
instructions. Improper adjustment of other controls may result in
damage that will require extensive work by a qualified technician to
repair.
Additional protection to secure and fix the equipment is needed if
the equipment is installed by stacking; by locking it to the rack,
screwing it to the frame, or other similar methods.
Keep the Cat 5e/6 cable as far away as possible from potential
sources of EMI, such as electrical cables, transformers, and light
fixtures. Do not tie the cables to electrical conduits or lay the cables
on electrical fixtures.
Rack Mounting
Before working on the rack, make sure that the stabilizers are
secured to the rack, extended to the floor, and that the full weight of
the rack rests on the floor. Install front and side stabilizers on a
single rack or front stabilizers for joined multiple racks before
working on the rack.
Always load the rack from the bottom up, and load the heaviest item
in the rack first.
Make sure that the rack is level and stable before extending a
device from the rack.
Use caution when pressing the device rail release latches and
sliding a device into or out of a rack; the slide rails can pinch your
fingers.
After a device is inserted into the rack, carefully extend the rail into
a locking position, and then slide the device into the rack.
Do not overload the AC supply branch circuit that provides power to
the rack. The total rack load should not exceed 80 percent of the
branch circuit rating.
Make sure that all equipment used on the rack – including power
strips and other electrical connectors – is properly grounded.
Ensure that proper airflow is provided to devices in the rack.
Appendix
85
Consignes de sécurité
Général
Ce produit est destiné exclusivement à une utilisation à l’intérieur.
Veuillez lire la totalité de ces instructions. Conservez-les afin de
pouvoir vous y référer ultérieurement.
Respectez l’ensemble des avertissements et instructions inscrits
sur l’appareil.
Ne placez jamais l’unité sur une surface instable (chariot, pied,
table, etc.). Si l’unité venait à tomber, elle serait gravement
endommagée.
N’utilisez pas l’unité à proximité de l’eau.
Ne placez pas l’unité à proximité de ou sur des radiateurs ou
bouches de chaleur.
Le boîtier de l’unité est doté de fentes et d’ouvertures destinées à
assurer une ventilation adéquate. Pour garantir un fonctionnement
fiable et protéger l’unité contre les surchauffes, ces ouvertures ne
doivent jamais être bloquées ou couvertes.
L’unité ne doit jamais être placée sur une surface molle (lit, canapé,
tapis, etc.) car ses ouvertures de ventilation se trouveraient
bloquées. De même, l’unité ne doit pas être placée dans un meuble
fermé à moins qu'une ventilation adaptée ne soit assurée.
Ne renversez jamais de liquides de quelque sorte que ce soit sur
l’unité.
Evitez toute surcharge du circuit. Avant de connecter l’equipement
a un circuit, verifiez la limite de l’alimentation et ne la depassez pas.
Controlez toujours les caracteristiques electriques d'un circuit pour
vous assurer de ne pas creer de situation dangereuse ou qu’il n’y
en a pas deja. Les surcharges du circuit peuvent provoquer un
incendie et detruire l’equipement.
Débranchez l’unité de la prise murale avant de la nettoyer.
N’utilisez pas de produits de nettoyage liquide ou sous forme
d’aérosol. Utilisez un chiffon humide pour le nettoyage de l’unité.
L’appareil doit être alimenté par le type de source indiqué sur
l’étiquette. Si vous n’êtes pas sûr du type d’alimentation disponible,
consultez votre revendeur ou le fournisseur local d’électricité.
KVM over IP Console Station User Manual
86
Afin de ne pas endommager votre installation, vérifiez que tous les
périphériques sont correctement mis à la terre.
L’unité est équipée d’une fiche de terre à trois fils. Il s’agit d’une
fonction de sécurité. Si vous ne parvenez pas à insérer la fiche
dans la prise murale, contactez votre électricité afin qu’il remplace
cette dernière qui doit être obsolète. N’essayez pas d’aller à
l’encontre de l’objectif de la fiche de terre. Respectez toujours les
codes de câblage en vigueur dans votre région/pays.
L’équipement doit être installé à proximité de la prise murale et le
dispositif de déconnexion (prise de courant femelle) doit être facile
d’accès.
La prise murale doit être installée à proximité de l’équipement et
doit être facile d’accès.
Veillez à ce que rien ne repose sur le cordon d’alimentation ou les
câbles. Acheminez le cordon d’alimentation et les câbles de sorte
que personne ne puisse marcher ou trébucher dessus.
En cas d’utilisation d’une rallonge avec cette unité, assurez-vous
que le total des ampérages de tous les produits utilisés sur cette
rallonge ne dépasse pas l’ampérage nominal de cette dernière.
Assurez-vous que le total des ampérages de tous les produits
branchés sur la prise murale ne dépasse pas 15 ampères.
Pour contribuer à protéger votre système contre les augmentations
et diminutions soudaines et transitoires de puissance électrique,
utilisez un parasurtenseur, un filtre de ligne ou un système
d’alimentation sans coupure (UPS).
Placez les câbles du système et les câbles d’alimentation avec
précaution ; veillez à ce que rien ne repose sur aucun des câbles.
Lors du branchement ou du débranchement à des blocs
d’alimentation permettant la connexion à chaud, veuillez respecter
les lignes directrices suivantes:
Installez le bloc d’alimentation avant de brancher le câble
d’alimentation à celui-ci.
Débranchez le câble d’alimentation avant de retirer le bloc
d'alimentation.
Si le système présente plusieurs sources d’alimentation,
déconnectez le système de l'alimentation en débranchant tous les
câbles d'alimentation des blocs d'alimentation.
Appendix
87
N’insérez jamais d’objets de quelque sorte que ce soit dans ou à
travers les fentes du boîtier. Ils pourraient entrer en contact avec
des points de tension dangereuse ou court-circuiter des pièces,
entraînant ainsi un risque d’incendie ou de choc électrique.
N’essayez pas de réparer l’unité vous-même. Confiez toute
opération de réparation à du personnel qualifié.
Si les conditions suivantes se produisent, débranchez l’unité de la
prise murale et amenez-la à un technicien qualifié pour la faire
réparer:
Le cordon d’alimentation ou la fiche ont été endommagés ou
éraillés.
Du liquide a été renversé dans l’unité.
L’unité a été exposée à la pluie ou à l’eau.
L’unité est tombée ou le boîtier a été endommagé.
Les performances de l’unité sont visiblement altérées, ce qui
indique la nécessité d’une réparation.
L’unité ne fonctionne pas normalement bien que les instructions
d’utilisation soient respectées.
N’utilisez que les commandes qui sont abordées dans le mode
d’emploi. Le réglage incorrect d’autres commandes peut être à
l’origine de dommages qui nécessiteront beaucoup de travail pour
qu’un technicien qualifié puisse réparer l’unité.
Tenez le câble de catégorie 5e/6 le plus éloigné possible des
sources potentielles d’interférences électromagnétiques, telles que
les câbles électriques, transformateurs et appareils d’éclairage. Ne
nouez pas les câbles à des conduits électriques et ne les faites pas
passer sur des installations électriques.
KVM over IP Console Station User Manual
88
Montage sur bâti
Avant de travailler sur le bâti, assurez-vous que les stabilisateurs
sont bien fixées sur le bâti, qu’ils sont étendus au sol et que tout le
poids du bâti repose sur le sol. Installez les stabilisateurs avant et
latéraux sur un même bâti ou bien les stabilisateurs avant si
plusieurs bâtis sont réunis, avant de travailler sur le bâti.
Chargez toujours le bâti de bas en haut et chargez l’élément le plus
lourd en premier.
Assurez-vous que le bâti est à niveau et qu’il est stable avant de
sortir une unité du bâti.
Agissez avec précaution lorsque vous appuyez sur les loquets de
libération du rail d’unité et lorsque vous faites coulisser une unité
dans et hors d’un bâti ; vous pourriez vous pincer les doigts dans
les rails.
Une fois qu’une unité a été insérée dans le bâti, étendez avec
précaution le rail dans une position de verrouillage puis faites
glisser l’unité dans le bâti.
Ne surchargez pas le circuit de l’alimentation CA qui alimente le
bâti. La charge totale du bâti ne doit pas dépasser 80 % de la
capacité du circuit.
Assurez-vous que tous les équipements utilisés sur le bâti, y-
compris les multiprises et autres connecteurs électriques, sont
correctement mis à la terre.
Assurez-vous que les unités présentes dans le bâti bénéficie d’une
circulation d’air suffisante.
Assurez-vous que la température ambiante de fonctionnement de
l’environnement du bâti ne dépasse pas la température ambiante
maximale spécifiée pour l’équipement par le fabricant.
Ne marchez sur aucun appareil lors de la maintenance d’autres
appareils d’un bâti.
Appendix
89
Technical Support
International
For online technical support – including troubleshooting,
documentation, and software updates: http://eservice.aten.com
For telephone support, see Telephone Support on page iii.
North America
When you contact us, please have the following information ready
beforehand:
Product model number, serial number, and date of purchase.
Your computer configuration, including operating system, revision
level, expansion cards, and software.
Any error messages displayed at the time the error occurred.
The sequence of operations that led up to the error.
Any other information you feel may be of help.
Email Support support@aten-usa.com
Online
Technical
Support
Troubleshooting
Documentation
Software Updates
http://eservice.aten.com
Telephone Support 1-888-999-ATEN ext 4988
1-949-428-1111
KVM over IP Console Station User Manual
90
Specifications
Function KA8270 KA8278 KA8280 KA8288
Connectors
Video 1 x HDB-15
Female
1 x HDB-15
Female
1 x HDMI Female
1 x HDMI Female 2 x HDMI Female
RS-232 1 x DB-9 Male
Power 1 x DC Jack
Audio 2 x Audio Jack Female
LAN Ports 1 x RJ-45 Female
Keyboard 1 x USB Type-A Female
Mouse 1 x USB Type-A Female
USB Port 2 x USB Type-A Female
Cascade
Port 1 x RJ-45 Female
LEDs
Power 1 (Blue)
Switches
Power 1 x Push button
Reset 1 x Semi-recessed Push button
Video 1920 x 1200 @ 60Hz
Power
Consumption DC 5V 4.66W DC 5V 6.53W DC 5V 4.66W DC 5V 6.53W
Environmental
Operating
Temperature 0° - 40°C
Storage
Temperature -20° - 60°C
Humidity 0-80% RH, Non-condensing
Physical Properties
Housing Metal
Weight 0.75 kg 0.8 kg 0.75 kg 0.8 kg
Dimensions
(L x W x H)
17.42 x 15.54 x
2.88 cm
17.42 x 15.54 x
2.88 cm
17.42 x 15.54 x
2.88 cm
17.42 x 15.54 x
2.88 cm
Appendix
91
Troubleshooting
General Operation
Problem Resolution
I have been given an account
but I am unable to log in.
1. Make sure that you have correctly specified your
Username and Password.
2. Make sure that the administrator has given you
the necessary permission to access the console
station.
Sudden loss of network
connection.
Close your connection to the KVM over IP console
station. Wait approximately 30 seconds, and log in
again.
The display on the client
computer is distorted and
performing an Autosync doesn’t
resolve the problem.
Switch ports to a port with a different resolution, then
switch back.
If the above didn’t resolve the problem, change the
resolution and refresh rate for the system running on
the port. Afterward, you can either run at the new
resolution, or switch back to the original resolution.
KVM over IP Console Station User Manual
92
Mouse Problems
Problem Resolution
Mouse and/or Keyboard not
responding.
Unplug the cable(s) from the console port(s), then plug it/
them back in.
Mouse movement
extremely slow
There is too much data being transferred for your
connection to keep up with. Lower the video quality
(Video Settings on page 65) so that less video data is
transmitted.
There are two mouse
pointers after the remote
server is accessed.
You can select another pointer type. See Mouse Pointer
on page 74.
Why is there a Dual Pointer
mode?
When you are not in Mouse Sync Mode, you need the
two pointers so that you know the remote server pointer
is actually at the location you think it is at. Otherwise, you
might perform a mouse operation and, because of net
lag, the remote server pointer may not be at the location
that your client computer pointer is at.
Mouse pointer confusion If you find the display of two mouse pointers (local and
remote) to be confusing or annoying, you can use the
Toggle Mouse Display function to shrink the non-
functioning pointer. See Mouse Pointer on page 74.
Appendix
93
Virtual Media
Panel Array Mode
Problem Resolution
Virtual Media doesn’t
work.
The remote server’s mainboard does not support USB. If
there is a newer firmware and BIOS version for the remote
server’s mainboard – one that supports USB – get it from
the manufacturer and upgrade the server’s mainboard
firmware and BIOS.
Problem Resolution
Low resolution video – the
screens don’t display clearly.
This sometimes occurs due to the screens being scaled
to fit in the panels. Decrease the number of panels that
are displayed.
KVM over IP Console Station User Manual
94
Supported KVM Switches
The fully supported KVM over IP switches that the console station is
able to remotely access, monitor and control are KN1132V, KN2116VA,
KN4116VA, KN2132VA, KN4132VA, KN4164V, KN8132V, KN8164V,
KN2124VA, KN4124VA, KN2140VA, and KN4140VA.
Note: The aforementioned KVM over IP switches require firmware
version v1.6.151 or above to support the KVM over IP Console
Station.
Appendix
95
Limited Warranty
ATEN warrants its hardware in the country of purchase against flaws in
materials and workmanship for a Warranty Period of two [2] years (warranty
period may vary in certain regions/countries) commencing on the date of
original purchase. This warranty period includes the LCD panel of ATEN LCD
KVM switches. Select products are warranted for an additional year (see A+
Warranty for further details). Cables and accessories are not covered by the
Standard Warranty.
What is covered by the Limited Hardware Warranty
ATEN will provide a repair service, without charge, during the Warranty Period.
If a product is detective, ATEN will, at its discretion, have the option to (1) repair
said product with new or repaired components, or (2) replace the entire product
with an identical product or with a similar product which fulfills the same function
as the defective product. Replaced products assume the warranty of the original
product for the remaining period or a period of 90 days, whichever is longer.
When the products or components are replaced, the replacing articles shall
become customer property and the replaced articles shall become the property
of ATEN.
To learn more about our warranty policies, please visit our website:
http://www.aten.com/global/en/legal/policies/warranty-policy/