Table of Contents
- KVM Over IP Matrix System User Manual
- Introduction
- Overview
- Console
- Computers
- Cables
- Software
- Operating Systems
- KE6900T (Transmitter) Front View
- KE6900T (Transmitter) Rear View
- KE6900R (Receiver) Front View
- KE6900R (Receiver) Rear View
- KE6940T (Transmitter) Front View
- KE6940T (Transmitter) Rear View
- KE6940R (Receiver) Front View
- KE6940R (Receiver) Rear View
- KE6900ST (Transmitter) Front, Rear and Top View
- KE8950T / KE8952T (Transmitter) Front View
- KE8950T / KE8952T (Transmitter) Rear View
- KE8950R / KE8952R (Receiver) Front View
- KE8950R / KE8952R (Receiver) Rear View
- Overview
- Hardware Setup
- OSD Operation
- Software Installation
- Browser / Telnet Operation
- Dashboard
- Device Management
- User Management
- Overview
- Adding Users
- Modifying User Accounts
- Deleting User Accounts
- Creating Groups
- Modifying Groups
- Deleting Groups
- Assigning Users to a Group From the User’s Notebook
- Removing Users From a Group From the User’s Notebook
- Assigning Users to a Group From the Group’s Notebook
- Removing Users From a Group From the Group’s Notebook
- Assigning Device Permissions From the User’s Notebook
- Assigning Device Permissions From the Groups’ Notebook
- Assigning Profile/Video Wall Permissions From the User’s Notebook
- Overview
- System
- Overview
- Global Settings
- ANMS
- Event Destination
- 1. Enable the Enable report from the following SMTP Server, select the the Log Level (Information, Warning, or Error), and key in the SMTP Server IP address and SMTP Port.
- 2. If your server requires authentication, check the Server requires authentication checkbox, and key in the appropriate information for the Account Name and Password fields.
- 3. Key in the email address of where the report is being sent from in the From field.
- 4. Key in the email address (addresses) of where you want the SMTP reports sent to in the To field.
- 5. Click Save.
- 1. Check Enable.
- 2. Use the drop-down menu to select the Log Level (Information, Warning, or Error).
- 3. Key in the Server IP address of the Syslog server.
- 4. Key in the Service Port number. The valid port range is 1-65535.
- 5. Click Save.
- Authentication & Authorization
- 1. Check Enable.
- 2. Fill in the IP addresses and service port of the Preferred RADIUS Server and Alternate RADIUS Server.
- 3. In the Timeout field, set the time in seconds that the Matrix Manager waits for a RADIUS server reply before it times out.
- 4. In the Retries field, set the number of allowed retries.
- 5. In the Shared Secret field, key in the character string that you want to use for authentication between the Matrix Manager and the RADIUS Server. A minimum of 6 characters is required.
- 6. On the RADIUS server, Users can be authenticated with any of the following methods:
- Event Destination
- Redundancy
- Overview
- Logs
- Maintenance
- Firmware Upgrade Utility
- CLI Commands
- Appendix
- Safety Instructions
- General
- Rack Mounting
- International
- North America
- KE6900T / KE6940T
- KE6900R / KE6940R
- KE6900ST
- KE8950T / KE8952T
- KE8950R / KE8952R
- Dual Rack Mounting
- Single Rack Mounting
- Overview
- Examples
- Importing the Files
- KE Multicast Rule
- Multicast IP Formula
- Build a Network Diagram
- Choose a High Performance Switch
- Considerations
- Configuring Switches and KE Devices
- Limited Hardware Warranty
- Safety Instructions
- Index
ATEN KE8950-AX-E User Manual
Displayed below is the user manual for KE8950-AX-E by ATEN which is a product in the KVM Extenders category. This manual has pages.
Related Manuals
KVM Over IP Matrix System
KE6900 / KE6900ST / KE6940 / KE8950 / KE8952 /
CCKM KE Management Software
User Manual
www.aten.com
KVM Over IP Matrix System User Manual
ii
EMC Information
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE
STATEMENT: This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if
not installe d and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in
a residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
The device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation.
FCC Caution: Any changes or modifications not expressly approved by the
party responsible for compliance could void the user's authority to operate this
equipment.
Warning: Operation of this equipment in a residential environment could
cause radio interference.
Suggestion: Shielded twist ed pair (STP) cables must be used with the unit to
ensure compliance with FCC & CE standards.
KCC Statement
이 기기는 업무용 (A 급 ) 전자파 적합기기로서 판매자 또는 사용자는 이
점을
주의하시기 바라며 , 가정외의 지역에서 사용하는 것을 목적으로 합니
다.
RoHS
This product is RoHS complian t.
KVM Over IP Matrix System User Manual
iii
User Information
Online Registration
Be sure to register your product at our online support center:
Telephone Support
For telephone support, call this number:
User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer's software described in this manual is sold or licensed as is.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modi fications to this device. It is th e
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage settin g was not selected prior
to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS
CORRECT BEFORE USE.
International http://eservice.aten.com
International 886-2-8692-6959
China 86-400-810-0-810
Japan 81-3-5615-5811
Korea 82-2-467-6789
North America 1-888-999-ATEN ext 4988
United Kingdom 44-8-4481-58923
KVM Over IP Matrix System User Manual
iv
Package Contents
KE6900 / KE6940
The KE6900 / KE6940 package consists of:
1 KE6900T / KE6940T KVM Over IP Transmitter
1 KE6900R / KE6940R KVM Over IP Receiver
1 USB DVI-D KVM Cable (KE6900T/KE6940T only)
1 DVI-D Cable 1.8 m (KE6940T only)
1 Foot Pad Set
2 Power Adapters
1 Mounting Kit
1 User Instruction s*
KE6900ST
The KE6900ST package consists of:
1 KE6900ST Slim KVM Over IP Transmitter
1 USB DVI-D KVM Cable
1 Foot Pad Set
1 Power Adapter
1 Mounting Kit
1 User Instruction s*
KE8950 / KE8952
The KE8950 / KE8952 package consists of:
1 KE8950T / KE8952T KVM Over IP Transmitter
1 KE8950R / KE8952R KVM Over IP Receiver
1 USB HDMI KVM Cable
1 Foot Pad Set
2 Power Adapters (KE8950 T/KE8950R only)
KVM Over IP Matrix System User Manual
v
1 Mounting Kit (KE8950T or KE8952T)
2 HDMI Lockpro
1 User Instructions*
*Features may have been added to the KE69 00 / KE69 00ST / KE6940 /
KE8950 / KE8952 since this manual was published. Please visit our website
to download the most up-to-date version.
Check to make sure that all of the components are p resent and in good order. If anything
is missing, or was damaged in shipping, contact your dealer. Read this manual
thoroughly and follow the installation and operation procedures carefully to prevent any
damage to the KE6900 / KE6900ST / KE6940 / KE8950 / KE8952 or to any other
devices on the installation.
Copyright © 2017 ATEN® International Co., Ltd.
Manual Date: 2017-08-14
Altusen and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All
other brand names and trademarks are the registered property of their respective owners.
KVM Over IP Matrix System User Manual
vi
Contents
EMC Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
KE6900 / KE6940 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
KE6900ST. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
KE8950 / KE8952 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiv
Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiv
Chapter 1.
Introduction
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
KE6900T (Transmitter) Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
KE6900T (Transmitter) Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
KE6900R (Receiver) Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
KE6900R (Receiver) Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
KE6940T (Transmitter) Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
KE6940T (Transmitter) Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
KE6940R (Receiver) Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
KE6940R (Receiver) Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
KE6900ST (Transmitter) Front, Rear and Top View. . . . . . . . . . . . . . 16
KE8950T / KE8952T (Transmitter) Front View . . . . . . . . . . . . . . . . . . 18
KE8950T / KE8952T (Transmitter) Rear View . . . . . . . . . . . . . . . . . . 19
KE8950R / KE8952R (Receiver) Front View. . . . . . . . . . . . . . . . . . . . 21
KE8950R / KE8952R (Receiver) Rear View. . . . . . . . . . . . . . . . . . . . 22
Chapter 2.
Hardware Setup
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
KE6900T/KE6940T. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
KE6900ST. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Wall Mounting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
KVM Over IP Matrix System User Manual
vii
KE6900T/KE6940T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
KE6900ST. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
KE6900 Point-to-Point Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
KE6900 Point-to-Point Installation 1 of 2. . . . . . . . . . . . . . . . . . . . . . .29
KE6900 Point-to-Point Installation 2 of 2. . . . . . . . . . . . . . . . . . . .30
KE8900 Point-to-Point Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
KE8900 Point-to-Point Installation 1 of 2. . . . . . . . . . . . . . . . . . . . . . .32
KE8900 Point-to-Point Installation 2 of 2. . . . . . . . . . . . . . . . . . . .33
KE6900ST Point-to-Point Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Setting up a LAN Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
KE6900 LAN Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
KE6900 Network Installation Diagram 1 of 2 . . . . . . . . . . . . . . . . . . . .38
KE6900 Network Installation Diagram 2 of 2. . . . . . . . . . . . . . . . .39
KE8950 LAN Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
KE8950 Network Installation Diagram 1 of 2 . . . . . . . . . . . . . . . . . . . .42
KE8950 Network Installation Diagram 2 of 2. . . . . . . . . . . . . . . . .43
Network Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Exit OSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Default IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
KE I/O Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Chapter 3.
OSD Operation
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
LED Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Invoking the OSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Microphone Hotkey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Touch Screen Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
OSD Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
User Station Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Transmitter Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
User Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Connecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Connections Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
List Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Array Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Profile / Video Wall Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Push Content. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Pull Content. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
KVM Over IP Matrix System User Manual
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Chapter 4.
Software Installation
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Download - Trial Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
KE Management Software Install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Upgrading Trial Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Chapter 5.
Browser / Telnet Operation
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Logging In. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
The Matrix Manager Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Web Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Tree View Considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
The Tab Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Telnet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Configuration Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Main Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
1. Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
2. Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
3. System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Chapter 6.
Dashboard
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Active Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Active Sessions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Online User Stations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Online Transmitters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Latest Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Chapter 7.
Device Management
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
User Stations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Adding a User Station. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Configuring a User Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Deleting a User Station. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
User Station Video Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Hardware Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Adding a User Station Video Group . . . . . . . . . . . . . . . . . . . . . . . . . 101
Transmitters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Adding a Transmitter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Configuring a Transmitter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Deleting a Transmitter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
KVM Over IP Matrix System User Manual
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Channel Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Channels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Adding a Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Channel Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Adding a Channel Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Adding a Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Video Wall. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Video Wall Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
Adding a Video Wall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Chapter 8.
User Management
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Adding Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Modifying User Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
Deleting User Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
Creating Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
Modifying Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
Deleting Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
Users and Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133
Assigning Users to a Group From the User’s Notebook . . . . . . . . . .133
Removing Users From a Group From the User’s Notebook . . . . . . .134
Assigning Users to a Group From the Group’s Notebook. . . . . . . . .135
Removing Users From a Group From the Group’s Notebook . . . . . .136
Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137
Assigning Device Permi s sions From the User’s Notebook . . . . . . . .137
Assigning Device Permissions From the Groups’ Notebook. . . . . . .139
Profiles/Video Walls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140
Assigning Profile/Video Wall Permission s From the User’s Notebook . .
140
Chapter 9.
System
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
Global Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143
ANMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147
Event Destination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147
Authentication & Authorization. . . . . . . . . . . . . . . . . . . . . . . . . . .149
Redundancy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152
Chapter 10.
Logs
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156
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System Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Chapter 11.
Maintenance
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Backup / Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Private Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Certificate Signing Request. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Chapter 12.
Firmware Upgrade Utility
Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Starting the Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Upgrade Succeeded. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Chapter 13.
CLI Commands
Serial Control Protocol Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Configuring the Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Device/Profile Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Switch Port Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Mute Command. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Profile Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
EDID Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Reset Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
RS-232 Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
OSD Command. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
List Command. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Read Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Set Command. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Appendix
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
North America. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
KVM Over IP Matrix System User Manual
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Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .211
KE6900T / KE6940T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .211
KE6900R / KE6940R. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .213
KE6900ST. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .214
KE8950T / KE8952T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .215
KE8950R / KE8952R. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .216
Optional Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .217
Dual Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .217
Single Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .220
IP Installer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .222
Trusted Certificates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .223
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .223
Self-Signed Private Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .224
Examples. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .224
Importing the Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .224
RS-232 Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .225
Transmitter Front RS-232 Port . . . . . . . . . . . . . . . . . . . . . . . . . .225
Multicast IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .226
KE Multicast Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .226
Multicast IP Formula . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .226
If X is between 0 ~ 127 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .226
If X is between 128 ~ 192 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .227
If X is 192 or higher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .227
Keys to Network Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .228
Build a Network Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .228
Other Factors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .228
Choose a High Performance Switch . . . . . . . . . . . . . . . . . . . . . . . . .230
Layer 2 or Layer 3 Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . .230
Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .230
Number of ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .230
Stackable verse Standalone . . . . . . . . . . . . . . . . . . . . . . . . . . . .230
What Stackable Switches Can do:. . . . . . . . . . . . . . . . . . . . . . . .231
Switch Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .231
Configuring Switches and KE Devices . . . . . . . . . . . . . . . . . . . . . . .232
KE transmitter Settings:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .232
Limited Hardware Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .233
What is covered by the Limited Hardware Warranty. . . . . . . . . . . . .233
KVM Over IP Matrix System User Manual
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About This Manual
This User Manual is provided to help you get the most from your KVM Over
IP Matrix System. It covers all aspects of installation, configuration and
operation. An overview of th e information found in the manual is provided
below.
Chapter 1, Introduction, introduces you to the KVM Over IP Matrix
System. Its purpose, features and benefits are presented, and its front and back
panel components are described.
Chapter 2, Hardware Setup, provides step-by-step instructions for setting
up your installation, and explains some basic operation procedures.
Chapter 3, OSD Operation, explains the fundamental concepts involved in
operating the KE6900 / KE6900ST / KE6940 / KE8950 / KE8952, and
provides a complete description of the On Screen Displays (OSDs) and how to
work with th em .
Chapter 4, Software Installation, explains the administrative procedures
that are required to download and install the Matrix Manager software.
Chapter 5, Browser / Telnet Operation, explains how to log in to the
Matrix Manager with a web browser, and describes the features, functions, and
how to work with the browser's interface.
Chapter 6, Dashboard, explains how to use the Matrix Manager’s
Dashboard tab to view connection , sessi on, and device even ts.
Chapter 7, Device Management, explains how to add, configure, and
organize the Transmitter and Receiver devices that will be managed over the
network, as well as how to create Channels and Profiles for matrix connections.
Chapter 8, User Management, describes how to add, modify and delete
user accounts; create user groups and assign users to them; specify access
rights for users and groups; and specify user authentication.
Chapter 9, System, explains the Matrix Manager’s global settings, and
ANMS settings for LDAP/AD, RADIUS, and TACACS+ authentication and
authorization.
Chapter 10, Logs, explains how to access, filter, and search the various logs
that are kept by the Matrix Manager.
Chapter 11, Maintenance, explains how to use the Matrix Manager's
Maintenance tab to backup, restore, upgrade firmware, install certificates, and
set user preferences.
KVM Over IP Matrix System User Manual
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Chapter 12, Firmware Upgrade Utility, explains how to download and
use the Firmware Upgrade Utility to in st all new firmware on the devices.
Chapter 13, CLI Commands, provides a complete list of the serial
protocol and TCP/IP commands used when utilizing the RS-232 Serial Port or
a network connection to configure the KE devices.
An Appendix, at the end of the manual provides technical and
troubleshooting in formation.
KVM Over IP Matrix System User Manual
xiv
Conventions
This manual uses the following conven tions:
Product Information
For information about all ATEN products and how they can help you connect
without limits, vi si t ATEN on the Web or contact an ATEN Authorized
Reseller. Visit ATEN on the Web for a li st of locations and telephone numbers:
Monospaced Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means
to press the Enter key . If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
♦Bullet lists provide information, but do not involve sequential
steps.
→Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start → Run means
to open the Start menu, and then select Run.
Indicates critical information.
International http://www.aten.com
North America http://www.aten-usa.com
1
Chapter 1
Introduction
Overview
The KVM Over IP Matrix System is a solution that combines KE Series
Extenders (KE6900, KE6940, KE6900ST, KE8950, KE8952) with the KE
Management Software (CCKM) to extend, control and monitor access to
computers, across a network, in a multitude of ways. The system lets you setup
a matrix of remote KVM consoles that access computers across a network, with
the flexibility to control and configu re each connection.
The KE Extenders consist of transmitters that connects to the computer and
receivers that provide console access from a separate location. The computer
is accessed from the remote console via a standard TCP/IP network or direct
Ethernet cable connection. This is perfect for any installation where you need
to place the console where it is convenient , but you want the computer to reside
in a secure location - away from the keyboard , m ouse and display.
The KE6900 is a single view extender that supports one DVI display at each
end. The KE6940 is a dual view extender that supports two DVI displays at
each end, allowing the video output to display across two monitors.
The KE8950 and KE8952 are single view 4K HDMI extenders that support
HDCP 1.4 and HDMI 1.4a. The KE8900 Series connect unit-to-unit or over a
TCP/IP network via a Gigabit Ethernet or SFP port. Both models support Fiber
Channel over Ethernet via SFP fiber modules* which connect to a network
switch at speeds up to 1 Gbps. Additionally, the KE8952’s Gigabit LAN port
supports Power over Ethernet (PoE) which provides a network connection and
powers the unit from a network switch over Cat 5e cable.
The KE Extenders have a local On Screen Display (OSD) on the receiver end
to configure both units - for easy setup and operation. Both the transmitter and
receiver have RS-232 ports to connect to a serial terminal for configuration or
serial devices such as touchscreens and barcode scanners.
As KVM over IP Matrix Extenders they can make console-to-computer
connections in several ways: one-to-one (Extender mode), one-to-man y
(Splitter mode), many-to-one (Switch mode), or many-to-many (Matrix mode).
The KE Management Software (CCKM) allows you to define matrix
connections and manage KE Extenders with features such as auto-detection of
KE Extenders, username/password authent icati on, switching and sharing of
KVM Over IP Matrix System User Manual
2
connections, scheduling, permissions and more. Whether you're extending
computer access for Monitoring, Broadcasting, Editing or Workstation setup,
the KVM Over IP Matrix System gives you the flexibility and control to
manage one or hundreds of extended connections.
Note: The SFP module is sold separately. You can choose the 2A-136G, a
multi-mode SFP module that provides 1 GbE connectivity up to 550 meters; or
the 2A-137G, a single-mode SFP module that provides 1 GbE connectivity up
to 10 kilometers. Visit ATEN's website or contact your ATEN dealer for more
information.
Chapter 1. Introduction
3
Features
Remote KVM console access of computers over LAN or Ethernet cable
connection
Dual console operation – control your system from both th e Transmitter
and Receiver by USB keyboard, monitor, and mouse
RS-232 serial ports allows you to connect to a serial terminal for
configuration, and serial devices such as touchscreens and barcode
scanners1
Superior video quality – up to 1920 x 1200 @ 60 Hz with 24-bit color
depth (KE6900 series); up to 3840 x 21 60 @ 30 Hz (4:4:4) with 24-bit
color depth (KE8900 series)
Supports standard VGA resolutions from 640 x 480 to 1920 x 1200 @ 60
Hz (KE6900 series); and HDMI resolutions from 640 x 480 to 3840 x
2160 @ 30 Hz (KE8950 series)
OSD (On Screen Display) on the Receiver configures both units
Supports KE Management Web GUI administration2
KE Management Lite provides web GUI support for smaller installations3
Supports Power over Ethernet (PoE) functionality – compliant with IEEE
802.3at and 802.3af standards (KE8952 only)
Gigabit Ethernet port
Remote login security
DVI digital and analog monitor support
Built-in ESD protection and surge protection
Supports 2 channel analog (KE6900 series) and 7.1 channel surround
sound (KE8950 series) stereo speakers and microphone
Auto-MDIX - automatically detects cable type
Supports widescreen formats
Supports High-Quality Video streaming
Virtual Media Support
Hot pluggable
Rack Mountable
Upgradeable firmware
Note: 1. RS-232 serial ports support Tx/Rx/CTS/RTS/DTR/DSR signals only.
KVM Over IP Matrix System User Manual
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2. The KE Management web GUI can be updated from the CCKM page
on our website: www.aten.com. To obtain a license for the full
version of the software please contact your ATEN dealer.
3. The KE Management Lite is a web GUI that supports up to 8 KE
devices and can be downloaded for free after registering your product
on the ATEN eService website (http://eservice.aten.com).
Chapter 1. Introduction
5
Requirements
Console
(KE6900) One DVI comp atible monitor capable of the highest possible
resolution
(KE6940) Two DVI compatible mo nitors capable of the highest possible
resolution
(KE8950/KE8952) One HDMI compatible monitor capable of the highest
possible resolution
A USB mouse
A USB keyboard
Microphone and speakers
Computers
The following equipment must be installed on each computer that is to be
connected to the system:
(KE6900) One DVI port
(KE6940) Two DVI ports
(KE8950/KE8952) One HDMI port
USB Type A port
Audio ports
Cables
For optimal signal integrity and to simplify the setup, we strongly
recommend that you only use the high quality custom USB KVM Cable
that is provided with this package.
Software
The minimum hardwar e and software requirements for the computer running
the KE Management software are:
Processor: Intel or AMD processor 1 GHz or above
RAM: 2GB or above
HDD: 16GB or above
Web browser
Java Runtime Environment (JRE) 6 wit h upd ate 11 or higher
KVM Over IP Matrix System User Manual
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Operating System Requirements:
Windows 2000, XP, Vista, 2003, 2008, 7 and 8.1
Linux (Ubuntu, CentOS, Fedora, SUSE)
Chapter 1. Introduction
7
Operating Systems
The KE Series supports the followin g operating systems which can display
standard HDMI/DVI/VGA signals:
OS Version
Windows 2000 and higher
Linux RedHat 6.0 and higher
SUSE 8.2 and higher
Mandriva (Mandrake) 9.0 and higher
UNIX AIX 4.3 and higher
FreeBSD 3.51 and higher
Sun Solaris 8 and higher
Novell Netware 5.0 and higher
Mac OS 9 and higher
KVM Over IP Matrix System User Manual
8
Components
KE6900T (Transmitter) Front View
No. Component Description
1 KVM Ports The USB KVM cable supplied with the package that
links the Transmitter to the computer plugs into these
ports.
2 RS-232 Port This RS-232 serial port is for connecting to the
computer for serial control.
3 Remote / Local LED Lights Green to indicate which side of the installation
(Local or Remote) currently has KVM control of the
computer.
4 LAN LED This LED indicates the network status.
Lights when connected to the LAN and blinks when
the Ethernet connection is active:
Orange: 10 Mbps
Orange + Green: 100 Mbps
Green: 1000 Mbps
Off when not connected to the LAN.
5 Power LED Lights blue to indicate the unit is turned on.
6 Audio Ports These mini stereo ports are for the speakers (green)
and microphone (pink).
32
6
4
1
5
Chapter 1. Introduction
9
KE6900T (Transmitter) Rear View
No. Component Description
1 Power Jack The cable from the DC Power adapter connects here.
2 Function Switch Use this slide switch to set the unit’s mode to:
Auto: Shared (simultaneous) KVM control of the
computer at the Transmitter and Receiver console.
RS-232 Config: The device is ready to be
configured via serial commands through the RS-232
port.
Local: Only the local Transmitter has KVM control
of the computer. The Receiver’s KVM access to the
computer is locked.
3 Reset This switch must be pushed with a thin object, such as
the end of a paper clip.
Press and release to reboot the device.
Power off, hold reset then power on the device
while pressing reset to recover from a firmware
upgrade failure.
Press and hold it in for more then three seconds
resets the unit back to its factory default
settings.
4 RS-232 Port This RS-232 serial port is for connecting to a serial
terminal.
5 Audio Ports These mini stereo ports are for the speakers (green)
and microphone (pink).
6 Console Ports The unit’s USB keyboard and USB mouse plug into
these ports.
7 LAN Port The cable that connects the unit to the LAN plugs in
here.
8 DVI-I Output The cable from the local DVI monitor plugs in here.
14
3
2
5
678
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KE6900R (Receiver) Front View
No. Component Description
1 Power LED Lights blue to indicate the unit is turned on.
2 LAN LED This LED indicates the network status.
Lights when connected to the LAN and blinks when
the Ethernet connection is active:
Orange: 10 Mbps
Orange + Green: 100 Mbps
Green: 1000 Mbps
Off when not connected to the LAN.
3 Local LED Lights green to Indicate the Transmitter has KVM
access of the computer.
4 Remote LED Lights green to Indicate the Receiver has KVM access
of the computer.
5 Graphics Pushbutton Sets the displays image quality to the highest possible
grade so that images are optimized. This toggle button
turns off the Video Pushbutton option.
Graphics mode is selected b y default.
6 OSD Pushbutton Use this pushbutton to open the OSD menu.
7 Video Pushbutton Sets the displays image quality to a grade that is
optimized for video playback. This to ggle button turns
off the Graphics Pushbutton option.
8 USB Port Use this port for virtual media or a USB peripheral
device.
Note: When using a USB disk plugged into this port,
see USB Mode, page 97.
143
2
Graphics OSD Video
POWER LAN LOCAL REMOTE
5678
Chapter 1. Introduction
11
KE6900R (Receiver) Rear View
No. Component Description
1 Power Jack The cable from the DC Power adapter connects here.
2 Function Switch Use this slide switch to set the unit’s mode:
Extension: Sets the device to use the normal TX to RX
extension mode.
RS-232 Config: The device is ready to be configured via
serial commands through the RS-232 port.
3 Reset This switch must be pushed with a thin object, such as the
end of a paper clip.
Press and release to reboot the device.
Power off, hold reset then power on the device while
pressing reset to recover from a firmware upgrade
failure.
Press and hold it in for more then three seconds
resets the unit back to its factory default settings.
4 RS-232 Port This RS-232 serial port is for connecting to a serial terminal.
5 Audio Ports These mini stereo ports are for the local speakers (green)
and microphone (pink).
6 USB Port Use this port for virtual media or a USB peripheral device.
Note: When using a USB disk plugged into this port, see
USB Mode, page 97.
7 Console Ports The unit’s USB keyboard and USB mouse plug into these
ports. When using a keyboard or mouse with special
functions, see USB Mode, page 97
8 LAN Port The cable that connects the unit to the LAN plugs in here.
9 DVI-I Output The cable from the local DVI monitor plugs in here.
3
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56
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KE6940T (Transmitter) Front View
No. Component Description
1 KVM Ports The USB KVM cable supplied with the package that
links the Transmitter to the computer plugs into these
ports.
2 RS-232 Port This RS-232 serial port is for connecting to the
computer for serial control.
3 Remote / Local LED Lights green to indicate which side of the installation
(Local or Remote) has KVM control of the computer.
4 LAN LED This LED indicates the network status.
Lights when connected to the LAN and blinks when
the Ethernet connection is active:
Orange: 10 Mbps
Orange + Green: 100 Mbps
Green: 1000 Mbps
Off when not connected to the LAN.
5 Power LED Lights blue to indicate the unit is turned on.
6 Audio Ports These mini stereo ports are for the speakers (green)
and microphone (pink).
1
32
6
4 5
Chapter 1. Introduction
13
KE6940T (Transmitter) Rear View
No. Component Description
1 Power Jack The cable from the DC Power adapter connects here.
2 Function Switch Use this slide switch to set the unit’s mode to:
Auto: Shared (simultaneous) KVM control of the
computer at the Transmitter and Receiver console.
RS-232 Config: The device is ready to be
configured via serial commands through the RS-232
port.
Local: Only the local Transmitter has KVM control
of the computer. The Receiver’s KVM access to the
computer is locked.
3 Reset This switch must be pushed with a thin object, such as
the end of a paper clip.
Press and release to reboot the device.
Power off, hold reset then power on the device
while pressing reset to recover from a firmware
upgrade failure.
Press and hold it in for more then three seconds
resets the unit back to its factory default
settings.
4 RS-232 Port This RS-232 serial port is for connecting to a serial
terminal.
5 Audio Ports These mini stereo ports are for the local speakers
(green) and microphone (pink).
6 Console Ports The unit’s USB keyboard and USB mouse plug into
these ports.
7 LAN Port The cable that connects the unit to the LAN plugs in
here.
8 DVI-I Output The cable from the local DVI monitor plugs in here.
3
124
5
678
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KE6940R (Receiver) Front View
No. Component Description
1 Power LED Lights blue to indicate the unit is turned on.
2 LAN LED This LED indicates the network status.
Lights when connected to the LAN and blinks when
the Ethernet connection is active:
Orange: 10 Mbps
Orange + Green: 100 Mbps
Green: 1000 Mbps
Off when not connected to the LAN.
3 Local LED Lights green to Indicate the Transmitter has KVM
access of the computer.
4 Remote LED Lights green to Indicate the Receiver has KVM access
of the computer.
5 Graphics Pushbutton Sets the displays image quality to the highest possible
grade so that images are optimized. This toggle button
turns off the Video Pushbutton option.
Graphics mode is selected b y default.
6 OSD Pushbutton Use this pushbutton to open the OSD menu.
7 Video Pushbutton Sets the displays image quality to a grade that is
optimized for video playback. This to ggle button turns
off the Graphics Pushbutton option.
8 USB Port Use this port for virtual media or a USB peripheral
device.
Note: When using a USB disk plugged into this port,
see USB Mode, page 97.
143
2
Graphics OSD Video
POWER LAN LOCAL REMOTE
5678
Chapter 1. Introduction
15
KE6940R (Receiver) Rear View
No. Component Description
1 Power Jack The cable from the DC Power adapter connects here.
2 Function Switch Use this slide switch to set the unit’s mode:
Extension: Sets the device to use the normal TX to RX
extension mode.
RS-232 Config: The device is ready to be configured
via serial commands through the RS-232 port.
3 Reset This switch must be pushed with a thin object, such as the
end of a paper clip.
Press and release to reboot the device.
Power off, hold reset then power on the device
while pressing reset to recover from a firmware
upgrade failure.
Press and hold it in for more then three seconds
resets the unit back to its factory default settings.
4 RS-232 Port This RS-232 serial port is for connecting to a serial
terminal.
5 Audio Ports These mini stereo ports are for the local speakers (green)
and microphone (pink).
6 USB Port Use this port for virtual media or a USB peripheral device.
Note: When using a USB disk plugged into this port, see
USB Mode, page 97.
7 Console Ports The unit’s USB keyboard and USB mouse plug into these
ports.
8 LAN Port The cable that connects the unit to the LAN plugs in here.
9 DVI-I Output The cable from the local DVI monitors plug in here.
3
124
5
789
6
KVM Over IP Matrix System User Manual
16
KE6900ST (Transmitter) Front, Rear and Top View
No. Component Description
1 Reset This switch must be pushed with a thin object, such as
the end of a paper clip.
Press and release to reboot the device.
Power off, hold reset then power on the device
while pressing reset to recover from a firmware
upgrade failure.
Press and hold it in for more then three seconds
resets the unit back to its factory default settings.
2 KVM Port The USB KVM cable supplied with the package that links
the Transmitter to the computer plugs into these ports.
3 RS-232 Port This RS-232 serial port is for connecting to the computer
for serial control.
Note: When a LAN connection is detected serial
commands bypass the KE6900ST and are sent across
the network to the receiver. When no LAN connection is
detected serial commands are automatically directed to
the KE6900ST for local configuration and control.
4 LAN Port The cable that connects the unit to the LAN plugs in
here.
5 Power Jack The cable from the DC Power adapter connects here.
45
3
Rear View
2
1
Front View
6 7
Top View
Chapter 1. Introduction
17
6 LAN LED This LED indicates the network status.
Lights when connected to the LAN and blinks when
the Ethernet connection is active:
Orange: 10 Mbps
Orange + Green: 100 Mbps
Green: 1000 Mbps
Off when not connected to the LAN.
7 Power LED Lights blue to indicate the unit is turned on.
No. Component Description
KVM Over IP Matrix System User Manual
18
KE8950T / KE8952T (Transmitter) Front View
No. Component Description
1 KVM Ports The USB KVM cable supplied with the package that
links the Transmitter to the computer plugs into these
ports.
2 RS-232 Port This RS-232 serial port is for connecting to the
computer for serial control.
3 Remote / Local LED Lights Green to indicate which side of the installation
(Local or Remote) currently has KVM control of the
computer.
4 LAN LED This LED indicates the network status.
Lights when connected to the LAN and blinks when
the Ethernet connection is active:
Orange: 10 Mbps
Orange + Green: 100 Mbps
Green: 1000 Mbps
Off when not connected to the LAN.
5 Power LED Lights blue to indicate the unit is turned on.
6 Audio Ports These mini stereo ports are for the speakers (green)
and microphone (pink).
32
6
4
1
5
Chapter 1. Introduction
19
KE8950T / KE8952T (Transmitter) Rear View
No. Component Description
1 Power Jack The cable from the DC Power adapter connects here.
2 Function Switch Use this slide switch to set the unit’s mode to:
Auto: Shared (simultaneous) KVM control of the
computer at the Transmitter and Receiver console.
RS-232 Config: The device is ready to be
configured via serial commands through the RS-232
port.
Local: Only the local Transmitter has KVM control
of the computer. The Receiver’s KVM access to the
computer is locked.
3 Reset This switch must be pushed with a thin object, such as
the end of a paper clip.
Press and release to reboot the device.
Power off, hold reset then power on the device
while pressing reset to recover from a firmware
upgrade failure.
Press and hold it in for more then three seconds
resets the unit back to its factory default
settings.
4 RS-232 Port This RS-232 serial port is for connecting to a serial
terminal.
5 Audio Ports These mini stereo ports are for the speakers (green)
and microphone (pink).
6 Console Ports The unit’s USB keyboard and USB mouse plug into
these ports.
7 LAN Port The cable that connects the unit to the LAN plugs in
here.
8 SFP Port The Gigabit Ethernet (GbE) optical fiber cable that
connects the unit to the LAN plugs in here.
14
3
2
5
67 9
8
KVM Over IP Matrix System User Manual
20
9 HDMI Output The cable from the local HDMI monitor plugs in here.
No. Component Description
Chapter 1. Introduction
21
KE8950R / KE8952R (Receiver) Front View
No. Component Description
1 Power LED Lights blue to indicate the unit is turned on.
2 LAN LED This LED indicates the network status.
Lights when connected to the LAN and blinks when
the Ethernet connection is active:
Orange: 10 Mbps
Orange + Green: 100 Mbps
Green: 1000 Mbps
Off when not connected to the LAN.
3 Local LED Lights green to Indicate the Transmitter has KVM
access of the computer.
4 Remote LED Lights green to Indicate the Receiver has KVM access
of the computer.
5 Graphics Pushbutton Sets the displays image quality to the highest possible
grade so that images are optimized. This toggle button
turns off the Video Pushbutton option.
Graphics mode is selected by default.
6 OSD Pushbutton Use this pushbutton to open the OSD menu.
7 Video Pushbutton Sets the displays image quality to a grade that is
optimized for video playback. This toggle button turns
off the Graphics Pushbutton option.
8 USB Port Use this port for virtual media or a USB peripheral
device.
Note: When using a USB disk plugged into this port,
see USB Mode, page 97.
143
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POWER LAN LOCAL REMOTE
5678
KVM Over IP Matrix System User Manual
22
KE8950R / KE8952R (Receiver) Rear View
No. Component Description
1 Power Jack The cable from the DC Power adapter connects here.
2 Function Switch Use this slide switch to set the unit’s mode:
Extension: Sets the device to use the normal TX to RX
extension mode.
RS-232 Config: The device is ready to be configured via
serial commands through the RS-232 port.
3 Reset This switch must be pushed with a thin object, such as the
end of a paper clip.
Press and release to reboot the device.
Power off, hold reset then power on the device while
pressing reset to recover from a firmware upgrade
failure.
Press and hold it in for more then three seconds
resets the unit back to its factory default settings.
4 RS-232 Port This RS-232 serial port is for connecting to a serial terminal.
5 Audio Ports These mini stereo ports are for the local speakers (green)
and microphone (pink).
6 USB Port Use this port for virtual media or a USB peripheral device.
Note: When using a USB disk plugged into this port, see
USB Mode, page 97.
7 Console Ports The unit’s USB keyboard and USB mouse plug into these
ports. When using a keyboard or mouse with special
functions, see USB Mode, page 97
8 LAN Port The cable that connects the unit to the LAN plugs in here.
9 SFP Port The Gigabit Ethernet (GbE) optical fiber cable that connects
the unit to the LAN plugs in here.
10 HDMI Output The cable from the local HDMI monitor plugs in here.
3
12 4
5
78
6
910
23
Chapter 2
Hardware Setup
Rack Mounting
For convenience and flexibili ty, the Transmitter can be mounted on system
racks. To rack mount a unit do the following:
KE6900T/KE6940T
1. Using the screws provided in the Mounting Kit, screw the mounting
bracket into the bottom of the Transmitter as show below:
1. Important safety information regarding the placement of this
device is found on page 207. Please review it before proceeding.
2. Make sure that the power to all devices connected to the
installation is turned off. You must unplug the power cords of any
computers that have the Keyboard Power On functi on.
Phillips hex head
M3 x 8
KVM Over IP Matrix System User Manual
24
2. Screw the bracket into a convenient location on the rack.
Note: These screws are not provided. We recommend that you use M5 x 12
Phillips Type I cross recessed type screws.
Chapter 2. Hardware Setup
25
KE6900ST
1. Using the screws provided in the Mounting Kit, screw the mounting
bracket into the bottom of the Transmitter as show below:
2. Screw the bracket into a convenient location on the rack.
Note: These screws are not provided. We recommend that you use M5 x 12
Phillips Type I cross recessed type screws.
Phillips hex head
M3 x 8
KVM Over IP Matrix System User Manual
26
Wall Mounting
For convenience the Transmitter can be mounted to a wall.
KE6900T/KE6940T
1. Using the screws provided in the Mounting Kit, screw the mounting
bracket into the bottom of the Transmitter as show below:
2. Use the center hole to screw the bracket to a secure wall surface.
Phillips hex head
M3 x 8
Chapter 2. Hardware Setup
27
KE6900ST
1. Using the screws provided in the Mounting Kit, screw the mounting
bracket into the bottom of the Transmitter as show below:
2. Use the center hole to screw the bracket to a secure wall surface.
Phillips hex head
M3 x 8
KVM Over IP Matrix System User Manual
28
KE6900 Point-to-Point Installation
Setting up the KE6900 / KE6940 system in a point-to-poin t configu rati on is
simply a matter of plugging in the cables.
Note: In a point-to-point configuration, no administrator setup is necessary.
Make sure that all the equipment is powered off. Refer to the installation
diagrams on th e next two pages and do the following:
1. On the Transmitter side, plug the mo use, keyboard, DVI monitor,
microphone and speakers into the ports on the Console section of the
KE6900T / KE6940T. Each port is marked with an appropriate icon to
indicate itself.*
2. Connect the USB KVM cable provided to the KVM Ports on the front of
the KE6900T / KE6940T.
3. Connect the other end of the USB KVM cable to the keyboard, video,
mouse, speaker and microphone ports on the computer.
4. For control of serial devices, connect the RS-232 serial port on the
Transmitter to a serial port on the co mputer.
5. Connect a Cat 5e/6 cable to the KE6900T / KE6940T’s LAN port.
6. Plug the power adapter int o an AC source; and plug the other end into the
KE6900T / KE6940T’s Power Jack.
7. On the Receiver side, plug the mouse, keyboard, DVI monitor,
microphone, and speakers into the port s on the Console section of the
KE6900R / KE6940R.**
8. Connect the other end of the Cat 5e/6 cable to the KE6900R / KE6940R's
LAN port.
9. Plug the second power adapter into an AC source; and plug the oth e r end
into the KE6900R / KE6940R's Power Jack.
10. Power on the computer.
Note: 1. If installing the KE6940 with two DVI monitors, connect the second
DVI monitor via a DVI cable into the additional ports on the KE6940
and computer.
2. A keyboard or mouse with special functions may need to use the USB
ports for advanced features to work (see USB Mode, page 97).
Chapter 2. Hardware Setup
29
KE6900 Point-to-Point Installation 1 of 2
Note: The diagram above shows the KE6900T and KE6900R. The KE6940
installation is the same except that an additio nal DVI monitor can be
connected at each end for a dual-view display setup.
KE6900R
6
KE6900T
9
8
Cat 5e/6 cable
5
1
Cat 5e/6 cable
7
KVM Over IP Matrix System User Manual
30
KE6900 Point-to-Point Installation 2 of 2
Note: The serial port on the Transmitter (shown above) connects to the
computer; the serial port on the Receiver (not shown) connects to a
serial device (optional).
2
USB KVM
cable
Local PC
3
4
KE6900T
Chapter 2. Hardware Setup
31
KE8900 Point-to-Point Installation
Setting up the KE8950 / KE8952 sy stem in a point-to-point configurat ion is
simply a matter of plugging in the cables.
Note: In a point-to-point configuration, no administrator setup is necessary.
Make sure that all the equipment is powered off. Refer to the installation
diagrams on the next two pages and do the followin g:
1. On the transmitter side, plug the mouse, keyboard, HDMI mon itor,
microphone and speakers into the ports on the Console section of the
KE8950T / KE8952T. Each port is marked with an appropriate icon to
indicate its function.
2. Connect the USB HDMI KVM cable provided with this package into the
KVM Ports on the front of the KE8950T / KE8952T.
3. Connect the other end of the USB HDMI KVM cable into the keyboard,
video, mouse, speaker and microphone ports on the computer.
4. For control of serial devices, connect the RS-232 serial port on the
transmitter to a serial port on the computer.
5. Connect a Cat 5e/6 cable to the KE8950T / KE8952T’s LAN port, or a
Gigabit Ether n et (GbE) optical fiber cable to the SFP port.
6. Plug the power adapter into an AC source; then plug the other end into the
KE8950T / KE8952T’s power jack.*
7. On the receiver side, plug the mouse, keyboard, HDMI monitor,
microphone, and speakers into the ports on the Console section of the
KE8950R / KE8952R.
8. Connect the other end of the Cat 5e/6 cable to the KE8950R / KE8952R's
LAN port; or the other end of the Gigabit Ethernet (GbE) optical fi ber
cable to the SFP port.
9. Plug the second power adapter into an AC source; then plug the other end
into the KE8950R / KE8952R's power jack.*
10. Power on the computer .
Note: Power adapters are not provided with KE8952 units. Please contact
your ATEN dealer to purchase additional power adapters.
KVM Over IP Matrix System User Manual
32
KE8900 Point-to-Point Installation 1 of 2
Note: Power adapters are not provided with the KE8952. Please contact your
ATEN dealer to purchase additional power adapters, or use the Power
over Ethernet (PoE) feature to supply po wer to the KE8952.
KE8950R (Rear)
6
KE8950T (Rear)
8
5
1
Cat 5e/6 Cable
7
Optical Fiber Cable
Cat 5e/6 Cable Optical Fiber Cable
9
DC 5V
DC 5V
Chapter 2. Hardware Setup
33
KE8900 Point-to-Point Installation 2 of 2
Note: The serial port on the Transmitter (shown above) connects to the
computer; the serial port on the Receiver (not shown) connects to a
serial device (optional).
2
USB HDMI KVM
Cable
Local PC
3
4
KE8950T (Front)
KVM Over IP Matrix System User Manual
34
KE6900ST Point-to-Point Installation
The KE6900ST DVI KVM over IP Extender Lite is a cost saving alternative
for installations with Transmitters that don't need a local console or audio
transmission but want the connectivity features of advanced KE models.
Setting up the KE6900ST system in a point-to-point configuration is simply a
matter of plugging in the cables. Make sure that all the equipment is powered
off. Refer to the installation diagrams on the next page and do the followin g:
1. Connect the USB DVI-D KVM Cable (provided with this package) to the
USB and DVI-D ports on the front of the KE6900ST.
2. Connect the other end of the USB DVI-D KVM Cable to USB and DVI
video ports on the computer.
3. For control of serial devices, connect the RS-232 serial port on the
KE6900ST to a serial port on the computer.
4. Plug the power adapter (provided with this package) into an AC source;
and plug the other end into the KE6900ST Power Jack.
5. Connect a Cat 5e/6 cable to the KE6900ST’s LAN port.
6. Connect the other end of the Cat 5e/6 cable to the KE69x 0R's* LAN port.
7. On the Receiver side, plug the mouse, keyboard and DVI monitor into the
ports on the Console section of the KE69x0R.*
8. Plug the second power adapter into an AC source; and plug the oth e r end
into the KE69x0R's Power Jack.
9. Power on the computer.
Note: KE69x0R units are required and sold separately.
Setting up a LAN Installation
Setting up the KE6900ST on a network allows poi nt-to-point, point-to-
multipoint, and multipoint-to-multipoint computer to console operation by
connecting multiple KE69x0 devi ces on the sam e TCP/IP LAN. To setup a
LAN installation, simply connect the Cat 5e/6 cable (in step 5 above) to the
network instead of directly between two KE69x0 devices and see KE6900 LAN
Installation, page 36 for details.
Chapter 2. Hardware Setup
35
1
USB KVM
cable
Local PC
3
2
KE6900ST (Front) KE6900ST (Rear)
KE6900R
5
Cat 5e/5 cable
4
6
8
7
KVM Over IP Matrix System User Manual
36
KE6900 LAN Installation
Setting up the units on a network allows point-to-point, point-to-multipoint,
and multipoint-to-multipoint comp uter to console operation by connecting
multiple KE6900 / KE6900ST / KE6940 devices on the same TCP/IP LAN.
Prior to setup we recommended laying out the plans for your KE installation
using our performance guide (see Keys to Network Performance, page 228).
Note: 1. The units are preconfigured with factory-default network settings. If
you install only one set of KE Series units, you do not need to change
these default network settings. See Default IP Addresses, page 45, for
further details.
2. In a network setup with multiple units, each Transmitter and Receiver
must be configured with a unique IP address. See Network
Configuration, pag e 4 4, for further details.
3. We recommended using 1000Mbps Gigabit Ethernet switches (wire
speeds, non-blocking with 1Gbps/1.5Mpps performance per port)
between KE Series devices installed on different LAN segments. 10/
100Mbps switches might cause poor performance.
4. In multipoint configurations, the IGMP and flow control functio n of
your networ k sw it ches/hubs must be enabled to avoid the
deterioration of data throughput. To ensure functionality use a layer 3
switch that supports IGMP queries.
5. If your network uses cascaded switches, please check to ensure the
data throughput is sufficient.
6. To get the best performance, we suggest creating a private net work
for KE devices, as they are bandwidth-intensive devices.
Make sure that all the equipment is powered off. Refer to the installation
diagram on the following page, and do the following:
1. On the Transmitter side, plug the mo use, keyboard, DVI monitor,
microphone and speakers into the ports on the Console section of the
KE6900T / KE6940T.* Each port is marked with an appropriate icon to
indicate itself.
2. Connect the USB KVM cable provided to the KVM Ports on the front of
the KE6900T / KE6940T.
3. Connect the other end of the USB KVM cable to the keyboard, video,
mouse, speaker and microphone ports on the computer.
Chapter 2. Hardware Setup
37
4. For control of serial devices, connect the RS-232 serial port on the
Tran smitter to a serial port on the computer.
5. Use a Cat 5e/6 cable to connect the KE6900T / KE6940T’s LAN port to
the local area TCP/IP network.
6. Plug the power adapter into an AC source; and plug the other end into the
KE6900T / KE6940T’ s Power Jack.
7. On the Receiver side, plug the mouse, keyboard, DVI monitor,
microphone, and speakers into the ports on the Console section of the
KE6900R / KE6940R.**
8. Use a Cat 5e/6 cable to connect the KE6900R / KE6940R’s LAN port to
the local area TCP/IP network.
9. Plug the second power adapter into an AC source; and plug the other end
into the KE6900R / KE6940R's Power Jack.
10. Use the OSD on the Receiver to configure the network settings for both
devices (See Network Configuration, page 44).
1 1. Repeat these steps for each T ransmitter and Receiver you wish to install on
the network.
12. Power on the computer(s).
Note: 1. If installing the KE6940 with two DVI monitors, connect the second
DVI monitor via a DVI cable into the additional ports on the KE6940
and computer.
2. A keyboard or mouse with special functions may need to use the USB
ports for advanced features to work (see USB Mode, page 97).
KVM Over IP Matrix System User Manual
38
KE6900 Network Installation Diagram 1 of 2
Note: The diagram above shows the KE6900T and KE6900R. The KE6940
installation is the same except that an additional DVI monitor can be
connected at each end for a dual-view display setup.
6
KE6900T
5
1
Cat 5e/6 cable
KE6900R
9
8
Cat 5e/6 cable
7
TCP/IP
LAN
Chapter 2. Hardware Setup
39
KE6900 Network Installation Diagram 2 of 2
Note: The serial port on the Transmitter (shown above) connects to the
computer; the serial port on the Receiver (not shown) connects to a
serial device (optional).
2
USB KVM
cable
Local PC
3
4
KE6900T
KVM Over IP Matrix System User Manual
40
KE8950 LAN Installation
Setting up the units on a network allows point-to-point, point-to-multipoint,
and multipoint-to-multipoint comp uter to console operation by connecting
multiple KE8950 / KE8952 devices on the same TCP/IP LAN. Prior to setup
we recommended laying out the plans for your KE installation using ou r
performance guide (see Keys to Network Performance, page 228).
Note: 1. The units are preconfigured with factory-default network settings. If
you install only one set of KE Series units, you do not need to change
these default network settings. See Default IP Addresses, page 45, for
further details.
2. In a network setup with multiple units, each Transmitter and Receiver
must be configured with a unique IP address. See Network
Configuration, pag e 4 4, for further details.
3. We recommended using 1000Mbps Gigabit Ethernet switches (wire
speeds, non-blocking with 1Gbps/1.5Mpps performance per port)
between KE Series devices installed on different LAN segments. 10/
100Mbps switches might cause poor performance.
4. In multipoint configurations, the IGMP and flow control functio n of
your networ k sw it ches/hubs must be enabled to avoid the
deterioration of data throughput. To ensure functionality use a layer 3
switch that supports IGMP queries.
5. If your network uses cascaded switches, please check to ensure the
data throughput is sufficient.
6. To get the best performance, we suggest creating a private net work
for KE devices, as they are bandwidth-intensive devices.
Make sure that all the equipment is powered off. Refer to the installation
diagram on the following page, and do the following:
1. On the Transmitter side, plug the mouse, keyboard, HDMI monitor,
microphone and speakers into the ports on the Console section of the
KE8950T / KE8952T. Each port is marked with an appropriate icon to
indicate itself.
2. Connect the USB KVM cable provided to the KVM Ports on the front of
the KE8950T / KE8952T.
3. Connect the other end of the USB KVM cable to the keyboard, video,
mouse, speaker and microphone ports on the computer.
Chapter 2. Hardware Setup
41
4. For control of serial devices, connect the RS-232 serial port on the
Tran smitter to a serial port on the computer.
5. Connect a Cat 5e/6 cable to the LAN port, or a Gigabi t Ethernet (GbE)
optical fiber cable to the SFP port to connect the KE8950T / KE8952T to
the local area TCP/IP network.*
6. Plug the power adapter into an AC source; and plug the other end into the
KE8950T / KE8952T’ s Power Jack.**
7. On the Receiver side, plug the mouse, keyboard, HDMI monitor,
microphone, and speakers into the ports on the Console section of the
KE8950R / KE8952R.***
8. Connect a Cat 5e/6 cable to the LAN port, or a Gigabi t Ethernet (GbE)
optical fiber cable to the SFP port to connect the KE8950R / KE8952R to
the local area TCP/IP network.*
9. Plug the power adapter into an AC source; and plug the other end into the
KE8950R / KE8952R's Power Jack.**
10. Use the OSD on the Receiver to configure the network settings for both
devices (See Network Configuration, page 44).
1 1. Repeat these steps for each T ransmitter and Receiver you wish to install on
the network.
12. Power on the computer(s).
Note: 1. The KE8952’s LAN port provides Power over Ethernet (PoE)
functionality which su pplies power to the unit when connected to a
compatible PoE network switch.
2. Power adapters are not provided with KE8952 units. Please contact
your ATEN dealer to purchase additional power adapters, or use the
Power over Ethernet (PoE) feature to supply power to KE8952 units.
3. A keyboard or mouse with special functions may need to use the USB
ports for advanced features to work (see USB Mode, page 97).
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KE8950 Network Installation Diagram 1 of 2
Note: Power adapters are not provided with KE8952 units. Please contact
your ATEN dealer to purchase additional power adapters, or use the
Power over Ethernet (PoE) feature to supply power to KE8952 units.
KE8950R (Rear)
6
KE8950T (Rear)
8
5
1
Cat 5e/6 Cable
7
Optical Fiber Cable
Cat 5e/6 Cable Optical Fiber Cable
9
DC 5V
DC 5V
TCP/IP
LAN
Chapter 2. Hardware Setup
43
KE8950 Network Installation Diagram 2 of 2
Note: The serial port on the Transmitter (shown above) connects to the
computer; the serial port on the Receiver (not shown) connects to a
serial device (optional).
2
USB HDMI KVM
Cable
Local PC
3
4
KE8950T (Front)
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Network Configuration
This section provides instructions to configure the network settings with a
fixed IP address, subnet mask, and default gateway. To use the IP Installer to
configure the IP address, see IP Installer, page 222.
Note: 1. Both devices are preconfigured with factory-default network settings.
If you install only one set of KE Series units, you do not need to
change these default network settings. See Default IP Addresses,
page 45, for further details.
2. In a network setup with multiple units, each transmitter and receiver
must be configured with a unique IP address. See Network
Configuration, pag e 4 4, for further details.
3. We recommended using 1000Mbps Gigabit Ethernet switches (wire
speeds, non-blocking with 1Gbps/1.5Mpps performance per port)
between devices installed on different LAN segments. 10/100Mb ps
switches might cause poor performance.
4. In multipoint configurations, the IGMP and flow control functio n of
your networ k sw it ches/hubs must be enabled to avoid the
deterioration of data throughput. To ensure functionality use a layer 3
switch that supports IGMP queries.
5. If your network uses cascaded switches, please check to ensure the
data throughput is sufficient.
6. To get the best performance, we suggest creating a private net work
for KE device, as they are bandwidth-intensive devices.
To configure the network settings, do the following:
1. Setup the hardware and connect the Transmitter and Receiver to the local
area network (see KE6900 LAN Installation, page 36, or KE8950 LAN
Installation, page 40).
2. From the Receiver, tap the Scroll Lock key twice to invoke the OSD.
3. Select the User Station or Transmitter from the sidebar menu.
4. Enter the pass w or d and click Configure.
The default password is: password.
5. From the Network tab select Set IP address manually and enter the
following:
Chapter 2. Hardware Setup
45
IP Address– sets the IP address for the KE device. Key in a valid
unique IP address.
Note: See Default IP Addresses, page 45, for the preconfigured
factory-default settings.
Subnet Mask – sets the subnet mask for the KE device. Key in a valid
subnet mask value.
Note: The default setting is 255.255.255.0
Default Gateway– sets the default gateway for the KE device. Key in a
valid default gateway.
6. Click Save.
Exit OSD
To exit the OSD, press [Esc] on the keyboard, click Logout; tap the Scroll
Lock key twice; or return to the OSD main page and press the front panel OSD
pushbutton (Receiver only).
At this point the Receiver can connect to the Transmitter to access the remote
computer (see Connecting, page 60 for instructions).
Default IP Addresses
The preconfigured factory-default IP addresses for the KE Series devices are
as follows:
Tran smitters – 192.168.0.61
Receivers – 192.168.0.60
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KE I/O Ports
The following table provides the I/O port use of KE Series devices.
Device Port Number
KE Management (TCP) HTTP 8080
HTTPS 8443
Device TCP 9110
CLI 9111
Redundancy 9120
Database Service 1527
KE Management (UDP) Port 9110
Broadcast 9000
KE TX/RX Device (TCP) Manager 9110
Service 9000
Telnet 23
SSH 22
KE TX Device (TCP) VM 9001
vUSB 9002
Serial 9003
USB Access Mode 9009
KE RX Device (TCP) CLI 9130
KE TX/RX Device (UDP) Manager 9110
Service 9000
Array Mode 9120
Video 0xFE00(65024) - 0xFE03(65027)
Audio 0xFE04(65028) - 0xFE05(65029)
47
Chapter 3
OSD Operation
Overview
This chapter provides instructions to configure and operate KE Series devices
using the local On Screen Display (OSD ). To config ure the network settings
with the OSD, see Network Configuration, page 44.
LED Display
Both the Transmitter and Receiver have front panel LEDs to indicate their
operating and power status, as explained in the table below:
LED Indication
LAN This LED indicates the network status.
Lights when connected to the LAN and blinks when the Ethernet
connection is active:
Orange: 10 Mbps
Orange + Green: 100 Mbps
Green: 1000 Mbps
Off when not connected to the LAN.
Power Lights blue when the unit is powered on.
OFF when power is off.
Local Lights green to Indicate the Transmitter has KVM focus of the
computer
Remote Lights green to Indicate the Receiver has KVM focus of the
computer.
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Invoking the OSD
The On Screen Display (OSD) is a keyboard/mouse-driven application on the
receiver used to configure the transmitter and receiver settings. Once the
receiver has discovered the transmitter over a network* or direct Ethernet cable
connection, you can use the OSD on the receiver to configure the transmitter’s
settings.
To invoke the OSD, press the OSD pushbutton on the front of the receiver, or
from the keyboard tap the Scroll Lock key twice. The OSD main page will
appear (see OSD Interface, page 49).
To exit the OSD, press [Esc] on the keyboard; click Logout; tap the Scroll
Lock key twice; or return to the OSD main page and press the OSD pushbutton
on the front of the receiver. The OSD disappears and the computer desktop
screen or the System Login prompt is displayed.
Note: 1. For the Receiver to discover the Transmitter over a network, both
must be on the same subnet of the LAN.
2. To change the OSD hotkey s, see page 59 .
3. If the keyboard/mouse won’t work when the OSD is invoked, see
USB Mode, page 97.
Microphone Hotkey
You can switch microphone access between User Stations with a hotkey:
1. Press and hold down [Num Lock].
2. Press and release [-].
3. Release [Num Lock].
4. Press 1.
Press the Esc key to cancel.
Touch Screen Calibration
If you’re using a touch screen monitor and the OSD appears off center, you can
use the blinking + at each corner to adjust the position of the OSD.
Chapter 3. OSD Operation
49
OSD Interface
After you invoke the OSD, the main pag e appears:
Note: A password is required to enter the OSD. The default password is:
password. For security purposes, we recommend you change this to
something unique.
The OSD components are described in the table, below:
No. Item Description
1 User Station
(Receiver) Select this radio button, enter a password, and click
Configure to enter the User Station Configuration screen.
2 Transmitter Select this radio button, enter a password, and click
Configure to enter the Transmitter Configuration screen.
Note: Receiver must first discover the transmitter over the
network for this option to be available.
3 User Preferences Select this radio button, enter a password, and click
Configure to enter the User Preferences screen.
4 About About provides information regarding the OSD version.
5 Password Input the OSD password and click Configure to enter the
selected configuration screen. See note for password.
6 Configure After entering a password, click Configure to enter the
selected configuration screen.
7 Back to Video Clicking this button exits the OSD and returns you to the
computer’s video display.
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User Station Configuration
When you select the User Stati on radio button and click Configure to login,
the Network tab appears:
Network
The Network tab allows you to configure the User Station’s IP address settings:
After entering the information, click Save.
Item Description
IP Installer The IP Installer is an external Windows-based utility for
assigning an IP address to the device. Click one of the radio
buttons to select Enable, View Only, or Disable for the IP
Installer utility. See IP Installer, page 222 for instructions.
Note: For security, we strongly recommend that you set this to
View Only or Disable after each use.
Network
Configuration For dynamic IP address assignment (DHCP), select the Obtain
IP address automatically radio butto n.
To specify a fixed IP Address, Subnet Mask, and Default
Gateway select the Set IP address manually radio button and
fill in the fields with values appropriate for your network.
For help configuring network settings with the OSD,
See Network Configuration, page 44.
Chapter 3. OSD Operation
51
Properties
The Properties tab allows you to configure the User Station’s settings:
Item Description
Mode Select Extender mode for simple one-to-one (Transmitter to
User S tation) setups that are managed with the Receiver’s OSD
menu.
Select Matrix mode to manage devices and connections from
the KE Management web GUI. This mode is for advanced
administration of Transmitter to User Station connections.
(See Channel Connections, page 110)
Properties If you selected Extender mode (above) set the Transmitter IP
address for the User Station’s Video, Audio, USB, and RS232
source signals.
If you selected Matrix mode (above) the Properties will be
grayed out. Use Channels to configure the Transmitter
connections. (See Channel Connections, page 110)
RS232 Settings Configure the serial device settings for the User Station. The
default settings are:
Baud Rate: 9600
Parity: None
Data B its: 8 bits
Stop bits: 1 bit
Flow Control: None
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After entering the information, click Save.
Enable Media Select which type of media the User Station can stream from
Transmitters: Video, Audio, USB, and RS232. For KE8950
Series models, use the radio button to set the source of the
audio signal: HDMI, Analog, or Both.
Manager
Address Set the IP address and Port number of the computer running
the KE Management software. The default port number is 9110.
Beeper Check this box to allow the User Station to beep when
configuration changes are made to it.
Touch Screen
Calibration Use this button to calibrate the surface of a USB touch screen
connected to the unit. When the calibration screen appears,
touch the flashing + symbol at each corner until the process is
complete.
USB Mode Select the type of USB device you will connect to the USB port s:
Virtual Media: Only select this option if you are plugging a USB
disk into the USB ports. This will give you the highest data
transfer speeds but will not allow other USB devices plugged
into the USB ports to work. When user stations connected to the
same transmitter mount or unmount USB disk drives, the
keyboard and mouse operations will experience a brief delay.
Transmitters can support up to 12 virtual media connections at
the same time (keyboard/mouse included).
Generic USB device: Use this option to plug USB peripherals
into the USB ports. This option also allows a keyboard and
mouse with special functions to plug into the USB ports for
console use. Use this only if the special functions of the
keyboard or mouse are required but do not work when plugged
into the console ports. When the keyboard and mouse are
plugged into the USB ports, they will not work within the OSD
menus. To work within the OSD menus, the keyboard and
mouse must be plugged into the console ports. KE6900ST
transmitters do not support the Generic USB Device mode. In
this mode, KE6900/KE6940 transmitters supports up to 2 USB
connections; and KE8950/KE8952 transmitters support up to 5
USB connections (keyboard/mouse excluded).
Encryption: Check this box to encrypt USB drives plugged into
the USB ports.
User Station
Keyboard Use the Keyboard Country Code drop-down menu to select the
User Station’s language keyboard for use in the OSD.
Item Description
Chapter 3. OSD Operation
53
System
The System tab allows you to configure the User Station’s general settings:
After entering the information, click Save.
Item Description
Device
Information Enter the Name, Location, and Description of the User
Station. It also displays the IP Address, MAC Address, F/W
Version, Serial Number, and Model Number of the User S t ation.
Reboot Check the box and click Reboot to reset the User Station’s
settings back to the factory default. All custom settings will be
lost.
User Station
Password
Change
Check Enable to require a password for access to the User
Station’s OSD configuration screen. Enter the Old Password,
enter a New Password, and confirm the new password in the
Confirm Password box.
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Transmitter Configuration
When you select the Transmitter radio button and click Configure to login, the
Network tab appears:
Network
The Network tab allows you to configure the Transmitter’s IP address settings:
After entering the information, click Save.
Item Description
IP Installer The IP Installer is an external Windows-based utility for
assigning an IP address to the device. Click one of the radio
buttons to select Enable, View Only, or Disable for the IP
Installer utility. See IP Installer, page 222 for instructions.
Note: For security, we strongly recommend that you set this to
View Only or Disable after each use.
Network
Configuration For dynamic IP address assignment (DHCP), select the Obtain
IP address automatically radio butto n.
To specify a fixed IP Address, Subnet Mask, and Default
Gateway select the Set IP address manually radio button and
fill in the fields with values appropriate for your network.
For help configuring network settings with the OSD,
See Network Configuration, page 44.
Chapter 3. OSD Operation
55
Properties
The Properties tab allows you to configure the Transmitter’s extender settings:
Item Description
Mode Select Extender mode for simple one-to-one (Transmitter to
User S tation) setups that are managed with the Receiver’s OSD
menu.
Select Matrix mode to manage devices and connections from
the KE Management web GUI. This mode is for advanced
administration of Transmitter to User Station connections.
(See Channel Connections, page 110)
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Properties Port OS: Use the drop-down menu to select the operating
system of the computer connected to the Transmitter.
OS Language: Use t he drop-down menu to select the
operating system language of the computer connected to the
Transmitter.
Enable Multicast Video: Check this box to allow a broadcast of
the Transmitter’s video signal to be sent out to multiple User
Stations.
Enable Multicast Audio: Check this box to allow a broadcast
of the Transmitter’s audio signal to be sent out to multiple User
Stations.
EDID Mode Selection: EDID contains a display's basic
information and is used by the source device to utilize the best
resolution across different monitors. Select how you want the
source device to acquire the display's EDID:
Default: EDID is set to the default ATEN configuration. This
setting must be used when connecting KE6900 devices to
KE8950 devices.
Auto: Checks the EDID of all connected displays and uses
the best resolution for all displays.
Manual: Manually set the EDID configuration from the
Connections Page (see page 61).
Remix: Checks the EDID of all connected displays and the
source device uses the best common resolution for all
displays.
Enable Media Select which type of media the Transmitter can stream to User
Stations: Video, Audio, USB, and RS232.
RS232 Settings Configure the serial device settings for the Transmitter. The
default settings are:
Baud Rate: 9600
Parity: None
Data Bits: 8 bits
Stop bits: 1 bit
Flow Control: None
Manager
Address Set the IP address and Port number of the computer running
the KE Management software. The default port number is 9110.
Item Description
Chapter 3. OSD Operation
57
After entering the information, click Save.
Transmitter
Video Attributes To set the Transmitter’s video settings:
Video Type: Select the DVI video connector being used by the
display: Digital (DVI-D) or Digital (DVI-I). This option is available
for KE6900 units and will be grayed out for other models.
Color Depth: Select the number of bits to use for the color
depth: 24, 16, or 8. This is the number of bits used to describe
the color of a single pixel. A bit depth determines the number of
colors that can be displayed at one time.
Bandwidth Limit: Select the maximum bandwidth that the
T ransmitter can use to transmit video over the network. A lower
bandwidth setting transmits lower quality video; a higher
bandwidth setting sends higher quality video but this can affect
network speed.
Video Quality: Select the video quality to use. 5 is the highest
video quality , and 1 is the lowest video quality. Options are: 1~5.
Background Refresh: Sets how often the Transmitter
refreshes the background image on the connected display.
Options are to refresh every 256,128, 64, 32,16, or 0 frames.
Beeper Check this box to allow the device to beep every time a
configuration change is made.
Occupy Ti meout Set a time threshold for devices whose Access Mode has been
set to Occupy (see Allowed Access Mode, page 144). If there is
no activity from the User Station occupying the port for the
amount of time set here, the User Station is timed out and the
port is released. The first User Station to send keyboard or
mouse input after the port has been released gets to occupy the
port. Input a value from 1 to 240 seconds.
Item Description
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System
The System tab allows you to configure the Transmitter’s general settings:
After entering the information, click Save.
Item Description
Device
Information Enter the Name, Location, and Description of the Transmitter.
It also displays the IP Address, MAC Address, F/W Version,
Serial Number, and Model Number of the Transmitter.
Reboot Check the box and click Reboot to reset the Transmitter’s
settings back to the factory default. All custom setting s will be
lost.
Transmitter
Password
Change
Check Enable to require a password for access to the
Transmitter’s OSD configuration screen. Enter the Old
Password, enter a New Password, and confirm the new
password in the Confirm Password box.
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59
User Preferences
When you select the User Preferences radio button and click Configure to
login, the configuration screen appears:
When you have made your choices, Click Save.
Item Description
User Password
Change This section allows you to change the OSD password:
1. Key in the old password in the Old password field.
2. Key in the new password in the New password field.
3. Key in the new password again in the Confirm password
field.
OSD Language Click the drop-down menu to select the language you want to
use for OSD sessions. Choices are: English, Chinese
(Simplified), Chinese (Traditional), Japanese, Korean, Dutch,
French, Spanish, Portuguese, and Russian.
OSD Hotkey Select the hotkey combination to invoke the OSD screen.
Logout Timeout If there is no user input for the amount of time set with this
function, the user is automatically logged out of the OSD. A
login is necessary before the OSD can be accessed again.
Screen Blanker Set how many minutes the OSD waits when a session is idle
before turning off the display.
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Connecting
If the User Station is set to Extender mode, the video screen of the remote
computer will appear automatically when you exit the OSD (press Esc to exit).
In Matrix mode you will see the System Login screen, which provides access
to the Connection Page by entering a username and password:
Note: 1. The administrator account can be used to log in for the first time.
Username: administrator | Password: password. For security
purposes, we recommend you change this to something unique (see
User Management, page 127).
2. If the User Station does not require a login, click Login to system (see
Login Required, page 96).
3. For information about Extender and Desktop/Matrix modes see
Mode, page 51.
After you login the Connection Page appears, as shown on the next page.
Chapter 3. OSD Operation
61
Connections Page
After you have successfully logged in the Connection Page appears:
List Mode
The Connection Page components are described in the table, below:
No. Item Description
1 Channel Name Lists the Channel connections available for the User
Station. A Channel is a defined connection to
T ransmitters, created in the Device Management tab
of the KE Management (see Channels, page 111).
2 Description This field provides a description of the Channel,
entered when it was created.
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3 Connect To connect the User Station to a Channel, click the
access type:
Exclusive: The first User Station to access the
Channel has exclusive control over the Channel. No
other User Stations can view the Channel. The
Timeout function does not apply to this setting.
Occupy: The first User Station to access the
Channel has control over the Channel. However,
additional User Statio ns may view the Channel's
video display. If the User Station controlling the
Channel is inactive for longer than the time set in the
Timeout box, control is transferred to the first User
Station to move the mouse or strike the keyboard.
Share: Can simultaneously share control over the
Channel. Input from the User Stations is placed in a
queue and executed chronologically.
View Only: User Station connects with view only
access to the Channels video display.
4 Next Arrow Use these two buttons to navigate to the next page
or to the end of the list if there are more Channels
available than can be seen on the page.
5 Previous Arrow Use these two buttons to navigate to the previous
page or to the beginning of the list if there are more
Channels available than can be seen on the page.
6 Favorites / All Click Favorites to list only the Channels marked as
favorites. Click All to list all Channels. Channels
marked as favorites appear with a heart icon.
To add/remove a Favorite, select a Channel and
then right click with the mouse to select Add to
Favorite or Remove from Favorite.
7 Array Mode Click to view the Channel connections with a video
preview of each source. The list will be shown in
groups of six at a time. The Array Mode is discussed
on page 63.
8 List Mode Click to view the Channel connections in a list that
can be sorted by name or with favorites listed first.
Click the Channel Name heading to change the sort.
9 Manual EDID If the EDID Model Selection on the Properties tab is
set to Manual, the Manual EDID button appears
here. Click Manual EDID to adjust the EDID setting
locally. To set the EDID Mode to Manual, see
Properties, page 56.
10 Logout Click this button to log out of the Connection Page.
11 Go to Configuration
Window Click this button to return to the main OSD screen.
No. Item Description
Chapter 3. OSD Operation
63
Array Mode
In Array Mode the screen is divided into a grid of panels, with each panel
showing the video display of a particular Channel. Right-click a panel and
select a mode to connect: E: Exclusive, O: Occupy, S: Share, V: View Only ,
X: Exit.
No. Item Description
1 Next Arrow Use these two buttons to navigate to the next page
or to the end of the list if there are more Channels
available than can be seen on the page.
2 Previous Arrow Use these t wo buttons to navigate to the previous
page or to the beginning of the list if there are more
Channels available than can be seen on the page.
3 Grid Selection Select a range for how many Channels you want to
display. Options are: 2x2, 3x3, 4x4, 5x5, and 6x6.
4 Favorites Click Favorites to list only the Channels marked as
favorites. Click All to list all Channels.
To add/remove a Favorite, go to List Mode, select a
Channel and then right click with the mouse to select
Add to Favorite or Remove from Favorite.
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5 List Mode Click to view the Channel connections in a list that
can be sorted by name or with favorites listed first.
Click the Channel Name heading to change the sort.
List Mode is discussed on page 62.
6 Logout Click this button to log out of the Connection Page.
10 Configure Click this button to return to the main OSD screen.
No. Item Description
Chapter 3. OSD Operation
65
Profile / Video Wall Page
Click the Profile / Video Wall Page tab and the following screen appears:
The Profile /Video Wall Page components are described in the table, below:
No. Item Description
1 Name Lists the Profiles and Video Walls available. Profiles
/ Video W alls give User Stations access to Channels
and allow you to push the con nection.
2 Description The field provides a description of the Profile/Video
Wall that was entered when it was created.
3 Connect Click Connect and the User Station will connect with
the settings of that Profile or Video Wall (see
Profiles, page 117 or Video Wall, page 121).
4 Disconnect Click Disconnect to end the current Profile or Video
Wall connection.
5 Next Arrow Use these two buttons to navigate to the next page
or to the end of the list if there are more Profiles/
Video W alls available than can be seen on the p age.
6 Previous Arrow Use these t wo buttons to navigate to the previous
page or to the beginning of the list if there are more
Profiles/Video Walls available than can be seen on
the page.
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7 Video Wall Click to view a list of available Video Wall
connections. Appears when the Profile button has
been clicked.
8 Profile Click to view a list of available Profile connections.
Appears when the Video Wall button has been
clicked.
9 Logout Click this button to log out of the Connection Page.
10 Go to Configuration
Window Click this button to return to the main OSD screen.
No. Item Description
Chapter 3. OSD Operation
67
Push Content
Push Content allows you to push the User Stations current connect ion to
another User Station’s console – allowing both the share access to the
computer. Click the Push Content tab and the following screen appears:
The Push Content Page components are described in the table, below:
No. Item Description
1 User Station Name Lists the User Station Name(s) that can be selected
to push the connection from the local User Station.
2 Description The field provides a description of the User Station
that was entered when it was created.
3 Connect Click Push Content to push the User Station’s
connection to the selected User Station’s console.
The local User Station's connection will appear on
the User Station that it was pushed to and both will
share access to the computer. The access mode
selected by the local User St ation will determine how
access is shared (see Allowed Access Mode,
page 144 for details).
5 Next Arrow Use these two buttons to navigate to the next page
or to the end of the list if there are more choices
available than can be seen on the page.
6 Previous Arrow Use these t wo buttons to navigate to the previous
page or to the beginning of the list if there are more
choices available than can be seen on the page.
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9 Logout Click this button to log out of the Connection Page.
10 Go to Configuration
Window Click this button to return to the main OSD screen.
No. Item Description
Chapter 3. OSD Operation
69
Pull Content
Pull Content allows you to pull a User Station’s Channel connection to the
local User Station’s console – allowing both to share access to the computer.
Click the Pull Content tab and the following screen appears:
The Pull Content Page components are described in the table, below:
No. Item Description
1 User Station Name Lists the User Station Name(s) currently connected
to the Channel listed under Channel Status.
2 Channel Status Lists the name, description and access type of each
available Channel connection.
3 Connect Click Pull Content and the User Station will pull the
Channel connection to the local console and use the
access mode displayed under Channel Status.
5 Next Arrow Use these two buttons to navigate to the next page
or to the end of the list if there are more choices
available than can be seen on the page.
6 Previous Arrow Use these t wo buttons to navigate to the previous
page or to the beginning of the list if there are more
choices available than can be seen on the page.
9 Logout Click this button to log out of the Connection Page.
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10 Go to Configuration
Window Click this button to return to the main OSD screen.
No. Item Description
71
Chapter 4
Software Installation
Overview
The KE Management Software is a browser based GUI that provides
management of KE S eri es dev ices ov er a network. You can download the KE
Management Lite version which is free and manages up to 8 KE devices, or
purchase a full version of the KE Management Software. To purchase the full
version contact your local authorized ATEN dealer. To download the free KE
Management Lite Software, use the instructions below.
Download - Trial Version
To download the KE Management Lite software, do the following:
1. Visit our website and click Support → Go to ATEN eService.
2. Create an account and Sign In to ATEN eService.
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3. Register the KE device(s) you have purchased.
4. After you have registered the KE device(s), click Trial Software
Download.
Note: The trial version or “KE Management Lite” includes full functions to
setup and configure up to 8 KE Series (transmitter/receiver) devices. The KE
Management Lite version will never expire. If you would like to purchase the
official full version of the KE Management software, please contact your
ATEN reseller and see page 76.
5. Click the software versi on you would like to download, then click Save.
6. Unzip the KE_Management_Lite.zip file and double click the *.exe file to
start the installation.
7. Follow the instructions on th e next page to install the trial version of the
software.
Chapter 4. Software Installation
73
KE Management Software Install
The following are instructions to install the full version of the KE Management
software. For software requirements, see Software, page 5.
1. Insert the USB license key into a USB port on your computer.
2. Double click the KEMangementSetup file to start the setup. When the
Introduction screen appears, click Next.:
3. The License Agreement appears:
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74
If you agree with the License Agreement, select I accept the terms of
the license agreement, and click Next.
4. The Choose Install Folder screen appears:
Select where you woul d like to install the program, and click Next.
5. The Choose Shortcut Folder screen appears:
Select where to create shortcuts for the program by selecting the options
provided, and click Next.
Chapter 4. Software Installation
75
6. The Pre-Installation Summary screen appears:
Confirm the settings you’ve selected. If you want to m ake a change
click Previous to go back, or click Install to begin the software
installation.
7. When the process is done, the Install Complete screen appears:
Click Done.
Note: If you are installing the KE Management software on a second computer
for redundancy (see Redundancy, page 152) – remov e the USB License key
and plug it into the primary computer running the KE Management software.
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Upgrading Trial Version
After you purchase a license to upgrade the KE Management Lite version to
the full version of the Matrix Manger software, go to the System tab, and at the
bottom of the Global Settings page, click Upgrade:
77
Chapter 5
Browser / Telnet Operation
Overview
The KE Management Software can be accessed through most standard web
browsers and via Telnet. Once users log in and are authenticated, the browser
GUI comes up. The first section explains the login procedure and web browser
components. The last section provides details for connecting via Telnet.
Logging In
To log into the Matrix Manager, do the following:
1. Open the browser and specify the IP address of the computer installed with
the KE Management software, in the browser's URL location bar.
Note: If the administrator has configured the HTTP or HTTPS port setting
as something other than the default, you mu st include http:// or
https:// before the IP address, and specify the port number along
with the IP address. For example:
https://192.168.1.20:8443
Where 8443 is the https port number, or 8080 is the http port
number, and a colon is inserted between it and the IP address.
2. If a Security Alert box appears, accept the certificate – it can be trusted
(See Trusted Certificates, page 223 for details). The Login page appears:
3. Enter the Username and Password, and click Login.
Note: Only administrator accounts can be used to login. Username:
administrator | Password: password. For security purposes, we
recommend you change this to something uni que.
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The Matrix Manager Main Page
After you have successfully logged in, the web browser’s main page appears:
Web Components
The web components are described in the table, below:
No. Item Description
1 Tab Bar The tab bar contains the Matrix Manager’s main
operation categories: Dashboard, Device
Management, User Management, System, Logs,
and Maintenance.
2 Menu Bar The menu bar contains operational sub-categories
that pertain to the item selected in the tab bar.
3 Sidebar The Sidebar provides a tree view and listing of items
that relate to the various tab bar and menu bar
selections. Clicking an item in the Sidebar brings up
a page with the details that are relevant to it.
4 Logout Click this button to log out of your Matrix Manager
web session.
5 ATEN Logo Click this button to open a new browser window that
opens on the ATEN website.
6 Welcome Message If this function is enabled (see Preferences,
page 168) a welcome message displays here.
7 Interactive Display Panel This is your main work area. The screens that
appear reflect your menu choices and Sidebar item
selection.
1
2
3
4
5
7
6
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79
Tree View Considerations
On some pages there will be a sidebar menu with options that can be expanded:
A plus (+) sign in front of an item means that there are additional items
nested inside of it. Click the plus sign to expand the view and show the
nested items.
The plus sign changes to a minus sign (-)when an item is expanded. Click
the minus sign to coll apse the view and hide the nested items.
For devices, if the device is on line, its icon is in green; if it is off line, its
icon is orange.
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The Tab Bar
The functions associated with each of the tabs are explained in the table below:
Icon Function
Dashboard: The Dashboard is used to view information about
current connections, sessions, and device events. The first page
provides an overview and the sidebar provides a link to view details
about each section. The Dashboard is discussed on page 84.
Device Management: The Device Management page is used to
configure and control the overall operation of the devices added to
the Matrix Manager. Device Management is discussed on page 91.
User Management: T he User Management page is used to create
and manage Users and Groups. It is also used to assign
permissions to them. User Management is discussed o n page 127.
System: The System page is used to configure the KE
Management’s global settings and setup ANMS authorization and
authentication. The System page is discussed on page 142.
Logs: The Log page displays the contents of the log file. The Log
page is discussed on page 156.
Maintenance: The Maintenance page is used to install firmware;
backup and restore configuration information, install certificates, and
set preferences. The Maintenance page is discussed on page 160.
Chapter 5. Browser / Telnet Operation
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Telnet
The KE Series can be operated and configured via a remote terminal session
using Telnet. This is a useful means for configuring devices when they are first
setup and connected to the network.
To log into the KE Series device by means of a Telnet session, do the
following:
1. On your computer, open a terminal (command line) session.
2. At the prompt, key in the KE device’s IP address in the following way:
telnet [IP address]
3. Press Enter. The login screen appears. At the login prompt, provide the
Password.
Note: The default password for Telnet sessions is password.
Configuration Menu
Once a Telnet connection to the KE device is established, the device’s text-
based Configuration Menu comes up, allowing you to select opt ions by
entering a number on the following screens:
Main Menu
+++++++++++++++++++++++++++++++++++++++++++++++
KE6900 User Station
-- -- -- -- -- -- -- -- --
User Station Configuration
+++++++++++++++++++++++++++++++++++++++++++++++
1. Network
2. Properties
3. System
Q. Logout
Select one:
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1. Network
+++++++++++++++++++++++++++++++++++++++++++++++
KE6900 User Station
-- -- -- -- -- -- -- -- --
Network Settings
+++++++++++++++++++++++++++++++++++++++++++++++
1. IP Installer [Enabled]
2. DHCP [Disabled]
3. IP Address [172.17.17.34]
4. Subnet Mask [255.255.255.0]
5. Default Gateway [172.17.17.254]
Q. Exit
Select one:
2. Properties
+++++++++++++++++++++++++++++++++++++++++++++++
KE6900 User Station
-- -- -- -- -- -- -- -- --
Device Properties
+++++++++++++++++++++++++++++++++++++++++++++++
1. Mode [Matrix]
2. Transmitter Video IP Address [172.17.17.35]
3. Transmitter Audio IP Address [172.17.17.35]
4. Transmitter USB IP Address [172.17.17.3 5]
5. Transmitter RS232 IP Address [172.17.17.35]
6. UART Configuration
7. Video [Enabled]
8. Audio [Enabled]
9. USB [Enabled]
10. RS232 [Enabled]
11. KE Manager IP [172.17.17.33]
12. KE Manager Port [9110]
13. Beeper [Enabled]
14. USB Mode [VM]
15. USB Secure Transmit [Disabled]
Q. Exit
Select one:
Chapter 5. Browser / Telnet Operation
83
3. System
+++++++++++++++++++++++++++++++++++++++++++++++
KE6900 User Station
-- -- -- -- -- -- -- -- --
System Setting
+++++++++++++++++++++++++++++++++++++++++++++++
1. Device Name [KE6900R]
2. Device Description [Receiver1]
Device IP Address: 172.17.17.34
Device MAC Address: 00:10:74:A8:01:23
Device FW Version: V1.1.109
Device Serial Number:
3. Password [Enabled]
4. Change Password
5. System Reboot/Reset to Factory Default
Q. Exit
Select one:
84
Chapter 6
Dashboard
Overview
The Dashboard tab is used to view events about connections, sessions, online
devices and schedules. The Home page provides an overview of the
information provided in each section. The Sidebar provides a link to each
section in the Dashboard.
The Dashboard opens on the Home page, as shown here:
At the bottom of the page, click Shutdown* to stop the KE Manager service,
or Restart to stop and restart the service. Both options will logout all user web
sessions.
Note: Clicking Shutdown stops the KE Manager service and web sessions
will not be available until the KE Manager service is restarted.
Chapter 6. Dashboard
85
Active Connections
The Active Connections page lets an administrator see the active Channel
connections (User Statio ns connected to Transmitters) and provides
information about each of their sessions.
The meanings of the headings at the top of the page are straightforward.
Channel refers to the defined Transmitter connection in use by the User
Station.
Streams refers to the type of source the connection is streaming: Video,
Audio, USB, or Serial.
Access Mode refers to the type of access (Exclusive, Occupy, Share, View
only) that the User Station is connecting with.
User S tation refers to the Receiver that is being used to access the Channel
connection.
Username refers to the user that logged into the User Station to establish
the connection.
Start Time refers to the date/time the connection between the User Station
and Tr an smitter began.
Operation provides a Disconnect button that allows you to disconnect the
active connection.
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Active Sessions
The Active Sessions page show s all of the users that are logged into KE
Management and OSD sessions and provides information concern ing the
“who, where and when” of each session. This page also gives the administrator
the option of forcing a user logout by selecting the user and clic kin g Kill
Session from the bottom of the page.
The meanings of the headings at the top of the page are straightforward.
Select allows you to check boxes and use the Kill Session button at the
bottom of the page to force users to logout.
Username refers to the user that logged into the User Station to establish
the connection.
Service refers to how the user logged into their session – via Matrix
Manger or OSD.
IP refers to the IP address of the device from whic h the user has logged in.
Login Time refers to the date/time that the user logged int o the KE
Management software or OSD session.
Last Access refers to the last time the user session was active and in use.
User Type refers to the account type that the user is logged in with.
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87
Online User Stations
The Online User Stations page lets the administrator see all of the Receivers
that are currently available on the network and provides information about each
device.
The meanings of the headings at the top of the page are straightforward.
ID refers to the identificatio n number assigned by the system.
Name refers to the name entered on the User Stations System page.
Model Name refers to the Receiver model number.
Status refers to the User Station’s online status.
Address refers to the IP address of the User Station.
Streams refers to the source type that the User Station is configured to
stream: Video, Audio, USB, and Serial.
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Online Transmitters
The Online Transmitters page lets the administrator see all of the Transmitters
that are currently available on the network and provides information about each
device.
The meanings of the headings at the top of the page are straightforward.
ID refers to the identification number assigned by the system.
Name refers to the name entered on the Transmitter’s System page.
Model Name refers to the Transmitter model number.
Status refers to the Transmitter ’s online status.
Address refers to the IP address of the Transmitter.
Streams refers to the source type that the Transmitter is configured to
stream: Video, Audio, USB, or Serial.
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89
Latest Events
The Latest Events page lets the administrator see the most recent Dashboard
events that relate to the current connections and sessions, and provides details
about each.
The meanings of the headings at the top of the page are straightforward.
Time refers to the date and time that the event occurred.
User refers to the username that the event relates to. If no username
appears, the event is general system information.
Severity refers to the event’s severity type: Information , Error, or Warning
Device refers to the T ransmitter or User Station that relates to the event. If
no device is listed the event refers to the KE Management software.
Log Information provides detailed information about each event.
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Schedule
The Schedule page lets the administrator see all of the Profiles and Video Walls
that are scheduled to activate.
The meanings of the headings at the top of the page are straightforward.
Profiles/Video Walls refers to the ID number created for the Profile or
Video Wall schedule.
Routine Type refers to how often the Prof ile or Video Wall is scheduled to
repeat.
Day refers to either the day of a week (Monday to Sunday) or a day of the
month that the Profile or Video Wall is scheduled to run.
Start Date refers to the date that the Profiles or Video Wall is scheduled to
start.
End Date refers to the date that the Profile or Video Wall is scheduled to
end.
Connect Time refers to the time of day that the Profile or Video Wall is
scheduled to make its connection(s).
Disconnect Time refers to the time of day that the Profile or Video Wall is
scheduled to disconnect its connectio n(s).
Apply refers to the date and time when the Profile or Video Wal l schedule
was created.
Operation provides a Delete button that can be used to permanently delete
the Profile or Video Wall schedule.
91
Chapter 7
Device Management
Overview
The Device Management tab contains five menu ba r items: User Stations,
Transmitters, Channels, Profiles and Video Wall. Each page provides a way
to add, configure and schedule the Transmitters/Receivers connections. Before
Transmitters and Receivers can be added they must be connected to the
network and have an IP ad dr ess.
The Device Management tab opens on the User Stations page, as shown here:
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User Stations
The User Stations page allows you to add and configure Receivers. The
Sidebar provides three menu option s: User Stations, Unmanaged User
Stations and User Station Video Gr oup. User Stations are the Receivers that
have been added to the KE Management software. Unmanaged User Stations
are Receivers that have been found on the netwo rk bu t haven’t been added to
the KE Management software. To discover a Receiver, it must be connected to
the network and have an IP address. User Station Video Group lists
Transmitters that have been grouped to share the video from one computer.
Click User Stations from the menu bar and the following screen appears:
The main page provides an overview of each User Station. The Sidebar
provides a link with a more detailed view of each.
The meanings of the headings at the top of the page are straightforward.
ID refers to the identification number assigned by the system.
Name refers to the name entered on the User Stations’s System page.
Model Name refers to the Receiver mod el number.
Access Mode refers to the User Station’s mode set in the Properties.
Status refers to the User Station’s online status.
Address refers to the IP address of the User Station.
Streams refers to the source type that the User Station is configured to
stream: Video, Audio, USB, and Serial.
Chapter 7. Device Management
93
Adding a User Station
To add a User Station, do the following:
1. From Unmanaged User Stations, select a User Station and click Add in:
or click Search New:
You can search for a device by Local, Subnet, or IP address. Select a
scope, enter the information and click Search.
2. Once added, the User Station appears on the User Stations main page and
in Sidebar menu:
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Configuring a User Station
A User Station’s settings can be modified from the User Stations main page.
Changes that are saved here are then updated on the Receiver across the
network. To configure a User Station:
1. Select a User Station and click Modify.
2. The Network tab appears with the User Station’s IP address settings:
Item Description
IP Installer The IP Installer is an external Windows-based utility for
assigning IP addresses to the device. Click one of the radio
buttons to select Enable, View Only, or Disable for the IP
Installer utility. See IP Installer, page 222 for details.
For security, we strongly recomme nd that you set this to View
Only or Disable after each use.
Chapter 7. Device Management
95
3. Click the Properties tab to configure the User Station’s properties:
Network
Configuration For dynamic IP address assignment, select the Obtain IP
address automatically radio button.
To specify a fixed IP Address, Subnet Mask, and Default
Gateway select the Set IP address manually radio button and
fill in the fields with values appropriate for your network.
For information to configure the network settings locally on the
device see Network Configuration, page 44.
Item Description
Mode Select Extender mode for simple one-to-one (Transmitter to
User Station) setups that are managed mostly with the
Receiver’s OSD menu.
Select Matrix mode to manage devices and connections from
the KE Management software. This mode is for advanced setup
and administration of Transmitter to User Station connections
via the Matrix Manger browser UI. (See Channel Connections,
page 110)
Properties If you selected Extender mode (above) set the Transmitter IP
address for the User Station’s Video, Audio, USB, and RS232
source signals.
If you selected Matrix mode (above) the Properties will be
grayed out. Use Channels to configure the Transmitter
connections. (See Channel Connections, page 110)
Item Description
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RS-232 Settings Configure the settings for the serial device the User Station will
be connecting to. The default settings are:
Baud Rate: 9600
Parity: None
Data Bits: 8 bits
Stop bits: 1 bit
Flow Control: None
Enable Media Select which source type the User Station can stream : Video,
Audio, USB, and RS232.
Manager
Address Set the IP address and Port number of the computer running
the KE Management software. The default port number is 9110.
Login Required Check this box to require a username and password on the
User Station’s OSD to access the Connection Page (see
page 60).
Note: WARNING! If you uncheck Login Required you must
select an Anonymous User in Global Settings. Otherwise a
system login error may occur on the User Station’s OSD.
(See User Station Login Settings, page 145)
Beeper Check this box for the Receiver to beep when configuration
changes are made.
Item Description
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97
(Continues on next page.)
USB Mode Select the type of USB device you will connect to the USB ports:
Virtual Media: Select this option only if you are plugging a USB
disk drive (including USB HDD/optical disk) into the USB ports.
This will give you the highest data transfer speeds but will not
allow other USB devices to work when plugged into the USB
ports. When user stations connected to the same transmitter
mount or unmount USB disk drives, the keyboard and mouse
operations will experience a brief delay. Transmitters can
support up to 12 virtual media connections at the same time
(keyboard/mouse included).
Generic USB device: Use this option to plug USB peripherals
into the USB ports. This option also allows a keyboard and
mouse with special functions to plug into the USB ports for
console use. Use this only if the special functions of the
keyboard or mouse are required but do not work when plugged
into the console ports. When the keyboard and mouse are
plugged into the USB ports, they will not work within the OSD
menus. To work within the OSD menus, the keyboard and
mouse must be plugged into the console ports. KE6900ST
transmitters do not support the Generic USB Device mode. In
this mode, KE6900/KE6940 transmitters supports up to 2 USB
connections; and KE8950/KE8952 transmitters support up to 5
USB connections (keyboard/mouse excluded).
Encryption: Check this box to encrypt USB disk drives plugged
into the USB ports.
Item Description
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4. Click the System tab to configure the general settings:
5. After entering the information, click Save.
Item Description
General Enter the Name, Location, and Description of the User
Station. This section also displays the User Station’s IP
Address, F/W Version, Model Name, MAC Address and MFG*.
Note: The MFG number (manufacturing number ) is an internal
serial number for our factory and technical support staff to
identify products. This number does not affect any product’s
warranty. If your product needs after-sales services, you may
provide the MFG Number to our sales or technical support staff
to identify the product and model number.
Reboot Check the box and click Reboot to reset the User Station’s
settings back to the factory default. All custom setting s will be
lost.
User Station
Password
Change
Check Enable to require a password to access the User
Station’s OSD configuration screens (see page 49).
Enter the Old Password, enter a New Password, and confirm
the new password in the Confirm Password box.
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99
Deleting a User Station
To delete a User Station:
1. Select the User Station you want to delete.
2. Click Move Out.
The device list updates with the remaining User Stations. The User Station you
deleted will appear on the Unmanaged User St ations main page and Sidebar
menu.
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User Station Video Group
Creating a User Station Video Group allows you to cascade up to four
Transmitters connected to separate video cards on a computer and share the
video with four or eight (dual display) User Stations with the first having
keyboard and mouse access. The image below provides an example of the
setup without the actual physical connections or possible device connections.
Note: User Station Video Groups cannot be used with a Video Wall or Profile.
Hardware Setup
1. Connect each Transmitter to the network and to a DVI port on the com-
puter.
2. Connect one Transmitter’s – console & KVM ports to their respective
device (keyboard/mouse/com put er).
Transmitters
Receivers
A
A
A
A
PC
Max 8 monitors
with dual display.
Chapter 7. Device Management
101
3. Setup the Receivers as you normally would. All Receivers can have a
keyboard and mouse but only one (Video 1) can work on the computer for
the group.
4. Note the Receiver and T ransmitter with keyboard and mouse access (to the
computer) so they can be set in the User Station Video Group (as Video 1)
and in the Channel (as KVM Transmitter).
Adding a User Station Video Group
1. Add the User Stations (Adding a User Station, page 93) and Transmitters
(Adding a Transmitter, page 104) to the KE Management software.
2. On the left Sidebar select User Station Video Group.
3. Provide a Name and Description for the group.
4. Use the Video 1 drop-down menu to select the Receiver that will have
keyboard and mouse access to the computer.
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Note: All Receivers can switch KVM access to other Transmitters but only
Video 1 has keyboard and mouse access to the computer for the group.
5. Use the Video 2, Video 3 and Video 4 drop-down menus to select the
other Receivers for the group.
6. Click Save. The group appears in the Sidebar.
7. On the menu bar, go to Channels.
8. Add a new Channel.
9. Set the Source Stream to map the Transmitters to the User Station Video
Group Receivers, as such: KVM Transmitter → Video 1; Video 2 → Video
2; Video 3 → Video 3; Video 4 → Video 4.
Use the KVM Transmitter drop-down menu to select the Transmitter
connected to the computer’s keyboard and mouse ports.
Use the Video 2, Video 3 and Video 4 drop-down menus to select the
other Transmitters connected to the computer.
Use the Audio, USB and Serial drop-down menus to select the
Transmitter for each source signal. The Transmitter selected sends the
signal to the Receiver set with the same Video #.
10. Configure the remaining Channel settings (see Adding a Channel,
page 112).
11. Click Save.
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103
Transmitters
The Transmitters page allows you to add, configure, and delet e Transmitters.
The Sidebar provides two options: Transmitters and Unmanaged
Transmitters. Unmanaged Transmitters are Transmitters on the network that
haven’t been added to the KE Management software. For the KE Management
software to discover a Transmitter, it must be connected to the local network
with an IP address.
Click Transmitters from the menu bar and the following screen appears:
The main page provides an overview of each Transmitter. The Sidebar
provides a link with a more detailed view of each.
The meanings of the headings at the top of the page are straightforward.
ID refers to the identificatio n number assigned by the system.
Name refers to the name entered on the Transmitter’s System page.
Model Name refers to the Transmitter’s model number.
Access Mode refers to the Transmit ter’s mode set in the Properties.
Status refers to the Transmitter’s online status.
Address refers to the IP address of the Transmit ter.
Streams refers to the source type that the Transmitter is configured to
stream: Video, Audio, USB, or Serial.
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Adding a Transmitter
To add a Transmitter, do the following:
1. From Unmanaged Transmitters, select a Tr ansm itter and click Add in:
or click Search New:
You can search for a device by Local, Subnet, or IP address. Select a
scope, enter the information and click Search.
2. Once added, the Transmitter appears on the Transmitters main page and
Sidebar menu:
Chapter 7. Device Management
105
Configuring a Transmitter
A Transmitter’s settings can be modified from the Transmitters main page.
Changes that are saved are update d on the Tran smitter device across the
network. To configure a Transmitter:
1. Select a Transmitter and click Modify.
2. The Network tab appears with the Transmitter’s IP address settings:
Item Description
IP Installer The IP Installer is an external Windows-based utility for
assigning IP addresses to the device. Click one of the radio
buttons to select Enable, View Only, or Disable for the IP
Installer utility. (See IP Installer, page 222)
For security, we strongly recommend that you set this to View
Only or Disable after each use.
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3. Click the Properties tab to configure the Transmitter’s properties:
Network
Configuration For dynamic IP address assignment, select the Obtain IP
address automatically radio button.
To specify a fixed IP Address, Subnet Mask, and Default
Gateway, select the Set IP address manually radio button and
fill in the fields with values appropriate for your network.
For information to configure the network settings locally on the
device see Network Configuration, page 44.
Item Description
Mode Select Extender mode for simple one-to-one (Transmitter to
User S tation) setups that are managed with the Receiver’s OSD
menu.
Select Matrix mode to manage devices and connections from
the KE Management software. This mode is for advanced
administration of Transmitter to User Station connections.
(See Channel Connections, page 110)
Item Description
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107
Properties Port OS: Use the drop-down menu to select the operating
system of the computer connected to the Transmitter.
OS Language: Use the drop-down menu to select the
operating system language of the computer connected to the
Transmitter.
Enable Multicast Video: Check this box to allow a broadcast of
the Transmitter’s video signal to be sent to multiple User
Stations.
Enable Multicast Audio: Check this box to allow a broadcast
of the Transmitter’s audio signal to be sent to multiple User
Stations.
EDID Mode Selection: EDID contains a display's basic
information and is used by the source device to utilize the best
resolution across different monitors. Select how you want the
source device to acquire the display's EDID:
Default: EDID is set to the default ATEN configuration. This
setting must be used when connecting KE6900 devices to
KE8950 devices.
Auto: Checks the EDID of all connected displays and uses
the best resolution for all displays.
Manual: Manually set the EDID configuration from the User
Station’s OSD (see Manual EDID, page 62).
Remix: Checks the EDID of all connected displays and the
source device uses the best common resolution for all
displays.
Enable Media Select which source type the Transmitter can stream: Video,
Audio, USB and RS232.
RS232 Settings Configure the serial device settings for the Transmitter. The
default settings are:
Baud Rate: 9600
Parity: None
Data B its: 8 bits
Stop bits: 1 bit
Flow Control: None
Manager
Address Set the Manger IP address and Manager Port number of the
computer running the KE Management software. The default
port number is 9110.
Item Description
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4. Click the System tab configure the general settings:
Transmitter
Video Setting These refer to the Transmitter’s video settings:
Video Type: Select the DVI video connector being used by the
display: Digital (DVI-D) or Digital (DVI-I). This option is only
available for KE6900 units.
Color Depth: Select the number of bits to use for the color
depth: 24, 16, or 8. This is the number of bits used to describe
the color of a single pixel. A bit depth determines the number of
colors that can be displayed at one time.
Bandwidth Limit: Select the maximum bandwidth that the
T ransmitter can use to transmit video over the network. A lower
bandwidth transmits lower quality video; a higher bandwidth
sends higher quality video but this can affect network speed.
Video Quality: Select the video quality to use. 5 is the highest
video quality , and 1 is the lowest video quality. Options are: 1~5.
Background Refresh: Sets how often the Transmitter
refreshes the background image on the connected display.
Options are to refresh every 256,128, 64, 32,16, or 0 frames.
Beeper Check this box for the Transmitter to beep when a configuration
change is made.
Occupy Timeout Set a time threshold for User Stations whose Access Mode has
been set to Occupy If there is no activity from the User Station
occupying the port for the amount of time set here, the User
Station is timed out and the port is released. The first User
S tation to send keyboard or mouse input after the port has been
released gets to occupy the port. Input a value from 1 to 240
seconds.
Item Description
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5. After entering the information, click Save.
Deleting a Transmitter
To delete a Transmitter:
1. Select the Transmitter you want to delete.
2. Click Move Out.
The device list updates with the remaining Transmitters. The Transmitter you
deleted will appear on the Unmanaged Transmitters main page and Sidebar
menu.
Item Description
General Enter the Name, Location, and Description of the Transmitter.
This section also displays the IP Address, MAC Address, F/W
Version, Serial Number, and Model Number.
Reboot Check the box and click Reboot to reset the Transmitter’s
settings back to the factory default. All custom settings will be
lost.
Transmitter
Password
Change
Check Enable to require a password to access to the
Transmitter’s OSD configuration screens (see page 49).
Enter the Old Password, enter a New Password, and confirm
the new password in the Confirm Password box.
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Channel Connections
With Channel connections a User Station can connect to multiple Transmitters,
individually or simultaneously and stream the Video, Audio, USB, and Serial
source from different Transmitters. For example: you can create a Channel that
connects to four Transmitters to access a different source on each computer, as
shown below:
Create Channels to allow User Statio ns to co nnect to any Transmitters you
have setup- individually or simultaneously. The Channel defines the
connection to the sources. At the User Stations you can select the Channel
connections you create. To setup Channels: first create a Channel that defines
the connection, then create a Profile to give the User Station(s) access to the
Channel. Instructions are provided on the pages that follow.
Receiver
Transmitters
Video TX Serial TX
Audio TX KVM TX
Channel
Setting
User Station
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Channels
A Channel defines the Transmitter connections for a User Station. This allows
a User Station to connect to different Transmitters and stream sources from
different Transmitters, depending on how the Chann e l is defined. Once
Channels are created you can select them from the User Station’s Connection
Page (see Connecting, page 60 ).
Click Channels from the menu bar and the following screen appears:
The main page provides an overview of each Channel. The Sidebar provides a
link with a more detailed view of each.
The meanings of the headings at the top of the page are straightforward.
ID refers to the identificatio n number assigned by the system.
Name refers to the name entered on the Channel’s Info page.
Bound states whether the Channel’s connections are all bound to the same
Transmitter.
Streams refers to the source type that the Channel is configured to stream:
Video, Audio, USB, or Serial.
Video TX, Audio TX, USB TX, RS232 TX lists the Transmitter’s name for
each source stream.
Click Modify to change the selected Channel’s settings.
Click Add to create a new Channel.
Click Delete to remove the selected Channel.
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Adding a Channel
To add a Channel, do the following:
1. From the Channels main page, click Add:
2. The Channel Info tab appears with the general settings:
Item Description
General Enter a Name, Location, and Description for the Channel.
Source Stream Use the drop-down menu to select the Transmitter to use for
each of the Channel’s source stream: KVM (keyboard/video/
mouse), Audio, USB, and Serial.
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3. Click the Groups tab to add the Channel to Channel Groups:
Select a Channel Group from the Selected column and use the left
arrow to add the Channel to the group. Select a Channel Group from
the Available column and use the right arrow to remove the Channel
from the group. See Channel Groups, page 115 for details.
Allowed Access
Mode Check the box for the type of access mode you want to allow on
this Channel. This defines how the Channel can be accessed
when multiple users access it.
View Only: Users only have view access to the Channel’s video
display.
Share: Users simultaneously share control over the Channel.
Input from the users is placed in a queue and executed
chronologically.
Occupy: The first user to access the Channel has control over
the Channel. However , additional users may view the Channel's
video display . If the user who controls the Channel is inactive for
longer than the time set in the Timeout box (see Occupy
Timeout, page 108), Channel control is transferred to the first
user to move the mouse or strike the keyboard.
Exclusive: The first user to access the Channel has exclusive
control over the Channel. No other users can view the Channel.
The Timeout function does not apply to Channels which have
this setting.
Item Description
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4. Click the Permissions tab to set the Channels access rights:
5. After entering the information, click Save.
Item Description
Users/Groups You can assign individual access rights to Users and Groups for
the Channel by checking the appropriate boxes:
View Only: Only has view access to the Channel’s video
display.
Share: Can simultaneously share control over the Channel.
Input from the users is placed in a queue and executed
chronologically.
Occupy: The first user to access the Channel has control over
the Channel. However , additional users may view the Channel's
video display . If the user who controls the Channel is inactive for
longer than the time set in the Timeout box (see Occupy
Timeout, page 108), Channel control is transferred to the first
user to move the mouse or strike the keyboard.
Exclusive: The first user to access the Channel has exclusive
control over the Channel. No other users can view the Channel.
The Timeout function does not apply to Channels which have
this setting.
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Channel Groups
Channel Groups allow administrators to easily and efficiently manage users
and Channels. Since Channel Group access rights apply to a ny Channel that is
a member of the group, administrators need only set them once for the group,
instead of having to set them for each Channel individually. Multiple groups
can be defined to allow some users access to specific Channels, while
restricting other users from accessing them.
Adding a Channel Group
To add a Channel Group, do the following:
1. Select Channel Groups from the Channel Sidebar menu, and click Add:
2. The Channel Group tab appears with the general settings:
Item Description
General Enter a Name and Description for the Channel Group.
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3. Click the Members tab to add Channels to the group:
Select a Channel from the Selected column and use the left arrow to
add it to the group. Select a Channel from the Available column and
use the right arrow to remove it from the group.
4. Click the Permissions tab to set the group access rights:
5. After entering the information, click Save.
Item Description
Users/
Groups You can assign the access rights to Users and Groups for the Channel
Group by checking the appropriate boxes:
View Only: Has view access to the Channel video display.
Share: Simultaneously share control of the Channel. Input from the
users is placed in a queue and executed chronologically.
Occupy: The first user to access the Channel has control over the
Channel. However, additional users may view the Channel's video
display. If the user who controls the Channel is inactive for longer than
the time set in the Timeout box (see Occupy Timeout, page 108),
Channel control is transferred to the first user to move the mouse or
strike the keyboard.
Exclusive: The first user to access the Channel has exclusive control.
No other users can view the Channel. The Timeout function does not
apply to Channels which have this setting.
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Profiles
Profiles are created for Channels to allow User Station access to the
connection. Create a Profile for a Channel and assign access for each User
Station.
Click Profiles from the menu bar and the following screen appears:
The main page provides an overview of each Profile. The Sidebar provides a
link with a more detailed view of each Profile.
The meanings of the headings on the Profile List are straightforward.
ID refers to the identificatio n number assigned by the system.
Name refers to the name entered on the Profile’s Settings page.*
Description refers to the description entered on the Profile’ s Settings page.
Operation allows you to click Connect to send a Profile’s settings to the
Transmitters and User Stations, or Disconnect to remove a Profile’s
settings from the Transmitters and Us er Stations.
Click Add to create a new Profile.
Click Modify to change the selected Profile’s settings.
Click Delete to remove the selected Profile.
Note: Profiles and Video Walls can not share the same name.
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Adding a Profile
To add a Profile, do the following:
1. From the Profile main page, click Add:
2. The Profile Settings tab appears with the Profile and access settings:
Item Description
Name/
Description Enter a Name and Description for the Channel.
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3. Click the Schedule tab if you want to schedule a time for the Profile to
connect. A pop-up window appears:
Access
Mode This defines how the Channel in the Profile can be accessed by
User Stations when multiple users access it.
View Only: Users only have view access to the Channels video
display.
Share: Users simultaneously share control over the Channel. Input
from the users is placed in a queue and executed chronologically.
Occupy: The first user to access the Channel has control over the
Channel. However, additional users may view the Channel's video
display. If the user who controls the Channel is inactive for longer
than the time set in the Timeout box (see Occupy Timeout,
page 108), Channel control is transferred to the first user to move
the mouse or strike the keyboard.
Exclusive: The first user to access the Channel has exclu sive
control over the Channel. No other users can view the Channel. The
T imeout function does not apply to Channels which have this setting.
Permission
Check Checking this box requires a user with access rights (permissions)
to be logged into the User Station’s OSD when the Profile attempts
to connect. If a user is not logged into the OSD or the user account
does not have permission to make the Profile connection, the
connection fails and will not re-connect.
Lock OSD Checking this box will lock the User Station’s OSD so that it can not
be invoked while the Profile is connected. All mouse/keyboard
functions work on the computer but the OSD can not be accessed.
Channel This table lists all the Channels and User Stations available.
Checking a box enables the User Station to use the Channel
connection, listed to the left. The Channel will appear on the User
Station’s Connection Page (See Connections Page, page 61),
allowing you to connect to it.
Connect Clicking Connect will send the Pr ofile settings to the User Stations
to connect to the Transmitters accordingly.
Disconnect Clicking Disconnect sends a command to the User Stations to
disconnect from the Transmitters defined in the profile.
Save Click Save to add the connection profile to the Profile List.
Item Description
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4. Click Add after you have configured the schedule.
5. Click the Permissions tab to set the Profile’s access rights:
6. After entering the information, click Save.
Item Description
Routine
Type Use the drop-down menu to select how often you would like the
profile to run: Once, Daily, Weekly and Monthly. If you select Weekly/
Monthly an additional drop-down menu appears to select the Week
Day/Month Day on which the profile will run.
Start Date Enter the date on which you want the schedule to begin running.
End Date Enter the date on which you want the schedule to stop running.
Connect
Time Enter the time of day that you want the profile to connect.
Disconnect
Time Enter the time of day that you want the pro file to disconnect.
Every If you select a Monthly or Weekly Routine Type, the Every box
appears allowing you to enter how often you want the schedule to run.
For example, every 2, 3 or 4 weeks/months. If you want to run the
schedule once a week or once a month, leave the default entry of 1.
Item Description
Users You must assign access rights for the profile by selecting the Operation
check box for the Users that you want to grant permission to allow the
profile connections.
Groups You must assign access rights for the profile by selecting the Operation
check box for the Groups that you want to grant permission to allow the
profile connections.
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Video Wall
The Video Wall settings allow you to create a video wall by selecting a
Transmitter for a set of User Stations that will display video content as one
screen. A video wall is considered a connection from a Transmitter to multiple
User Stations. Therefore, each source (Transmitter) on a video wall needs a
separate Video Wall setting created in the KE Management software.
The main page provides an overview of each Video Wall.
The meanings of the headings on the Video Wall List are straightforward.
ID refers to the identificatio n number assigned by the system.
Name refers to the name entered on the Video Wall’s Settings page.*
Description refers to the description entered on the Video Wall’s Settings
page.
Source Channel refers to the Transmitter selected for the User Stations.
Operation allows you to click Connect to send the settings to start the
Video Wall connections. Use Disconnect to remove the Video Wall
settings from the Tr ansmitter and User Station(s).
Click Add to create a new Video Wall.
Click Modify to change the selected Video Wall’s settings.
Click Delete to remove the selected Profile.
Note: Profiles and Video Walls can not share the same name.
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Video Wall Example
The diagram below shows a 3x 3 video wall setup with three Transmitt ers
(video sources) connected to nine User Stations. In this scenario, three Video
Wall settings (A, B, C) need to be added to the Matrix Manger.
Transmitter
Matrix Manager Server
LAN GbE Switch
with IGMP
A
(B) (C)
A
B
C
(A)
BC
Receiver
Chapter 7. Device Management
123
Adding a Video Wall
To add a Video Wall, do the following:
1. From the Video Wall main page, click Add:
2. The V ideo Wall Settings tab appears allowing you to configure the settings:
Item Description
Name/
Description Enter a Name and Description for the Video Wall.
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Access
Mode This defines how the Source Channel (Transmitter) can be
accessed by User Stations when multiple users attempt to access it.
View O nly : Users only have view access to the Source Channel
video output.
Share: Users simultaneously share control over the Source
Channel. Input from the users is placed in a queue and executed
chronologically.
Occupy: The first user to access the Source Channel has control
over it. However, additional users may view the Source Channel’s
video display . If the user who controls the Source Channel is inactive
for longer than the time set in the Timeout box (see Occupy Timeout,
page 108), control is transferred to the first user to move the mouse
or strike the keyboard.
Source
Channel Click inside this box to bring up a list of Transmitters that can be
select as the video source for the video wall, as shown below:
Note: For KE6940T devices, only the DVI-I Input 1 port can be used
as the source channel.
Number of
Displays Use the two slide bars to set the number of vertical and horizontal
displays for the video wall.
Bezel
Dimension Sets the vertical and horizontal line size between each display in the
video wall.
Scale Mode Sets the scaling for the video output on the displays:
Stretch: fits the video on the entire display.
Fit Width: fits the video to the width of the display.
Fit Height: fits the video to the height of the display.
Video Wall
Layout Click inside a box to bring up a list of User Stations that can be
selected as the video output for that portion of the video wall.
Item Description
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3. Click the Schedule tab if you want to schedule a time for the video wall to
connect. A pop-up window appears:
4. Click Add after you have configured the sch edule.
5. Click the Permissions tab to set the Video Wall’s access rights:
Connect Clicking Connect will send the Video Wall settings to the
Transmitters and User Stations and will connect the devices
accordingly.
Item Description
Routine
Type Use the drop-down menu to select how often you would like the video
wall to run: Once, Daily, Weekly and Monthly. If you select Weekly/
Monthly an additional drop-down menu appears to select the Week
Day/Month Day on which the profile will run.
Start Date Enter the date on which you want the schedule to begin running.
End Date Enter the date on which you want the schedule to stop running.
Connect
Time Enter the time of day that you want the video wall to connect.
Disconnect
Time Enter the time of day that you want the video wall to disconnect.
Every If you select a Monthly or Weekly Routine Type, the Every box
appears allowing you to enter how often you want the schedule to run.
For example, every 2, 3 or 4 weeks/months. If you want to run the
schedule once a week or once a month, leave the default entry of 1.
Item Description
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6. After entering the information, click Save.
Item Description
Users You must assign access rights for the Video Wall by selecting the
Operation check box for the Users that you want to grant permission to
allow the connections.
Groups You must assign access rights for the Video Wall by selecting the
Operation check box for the Groups that you want to grant permission to
allow the connections.
127
Chapter 8
User Management
Overview
User Management has two menu bar items used to create Accounts and
Groups. The User Management tab opens on the Accounts page, as shown
here:
The page is organized into two main areas: the Sidebar at the left, and the large
main panel at the right.
Users and groups appear in the panel at the left of the page. The large
panel at the right provides more detailed information at-a-glance for each.
There are menu bar entries for Accounts (Users) and Groups.
Depending on the menu item selected, either Users or Groups are listed
in the Sidebar.
The sort order of the information displayed can be changed by clicking the
main panel column headings.
The buttons below the main panel are used to manage users and groups, as
shown in the sections that follow.
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Users
The KE Management software supports three types of user accounts, shown in
the table bellow:
Adding Users
To add a user, do the following:
1. Select Users in the Sidebar.
2. Click Add at the bottom of the main page. The User tab opens:
Enter the required information in the fields provided. A description of each
is given in the table below:
User Ty pe Role
Administrator Access and management of the KE Management software,
including configuration and setting up of devices. Manage
Users, Groups, Channels, Profiles and Video Walls.
Configure personal working environments.
Super User Access User Station to connect Channels and Profiles they
have been given permission for.
User Access User Stations to connect to Channels they have
been given permission for.
Field Description
Username From 1 to16 characters are allowed depending on the
Account Policy settings.
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3. At this point you can assign the new user to a group by selecti ng the
Groups tab – the Groups page is discussed on page 133. You can assign
the user’s Channels and Groups access rights by selecting the Devices tab
– as discussed on page 137. You can assign the user’s Profiles and Video
Walls access rights by selecting the Profiles/Video Walls tab – as
discussed on page 140.
Note: Optionally, you can skip this step now to add more users and create
groups, and come back to it later.
4. When your selections have been made click Save.
5. When the Operation Succeeded message appears, click OK.
6. Click Users in the Sidebar to return to the main screen. Th e new user
appears in the Sidebar list and in the main panel, as well.
Local User Check the Local User box if the account is for logging in to
the KE Management software or a User Station (Receiver).
Uncheck the Local User box if the account is authenticated
with a 3rd party external source, such as RADIUS, LDAP/
AD, or TACACS+. See ANMS, page 147 for details.
Password From 0 to16 characters are allowed depending on the
Account Policy settings.
Confirm Password To be sure there is no mistake in the password, you are
asked to enter it again. The two entries must match.
Description Additional information about the user that you may wish to
include.
Role There are three account categories: Administrator, Super
User and User.
The Administrators have full access to make changes
within the KE Management software, which includes
adding and removing Transmitters and Receivers, user
accounts, preferences, and configuration settings.
The Super Users have access to the OSD on User
Stations and can connect Channels and Profiles.
The Users can log in from User Stations to connect
channels.
Status Status allows you to control the user’s account and access
to the installation, as follows:
Disable Account lets you suspend a user’s account
without actually deleting it, so that it can be easily
reinstated in the future.
Field Description
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The Sidebar Users list can expand and collapse. If the list is expanded,
click the minus symbol ( – ) next to the Users icon to collapse it; if it is
collapsed there is a plus symbol ( + ) next to the icon. Click the plus
symbol to expand it.
The icon for administrators is orange; the icon for users is green.
The large main panel shows the user’s name; the description that was
given when the account was created; and whether the account is
currently active or has been disabled.
Modifying User Accounts
To modify a user account, do the following:
1. In the Sidebar User list, click the user’s name
– or –
In the main panel, select the user’s name
2. Click Modify.
3. In the User page that comes up, make your changes, then click Save.
Note: The User page is discussed on page 128; the Groups page is
discussed on page 133, the Devices page is discussed on page 137.
Deleting User Accounts
To delete a user account do the following:
1. In the main panel, select the user’s name.
2. Click Delete.
3. Click OK.
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Groups
Groups allow administrators to easi ly and efficiently manage users and
devices. Since device access rights apply to anyone who is a member of the
group, administrators need only set them once for the group, instead of having
to set them for each user individually. Multiple groups can be defined to allow
some users access to specific devices, while restricting other users from
accessing them.
Creating Groups
To create a group, do the following:
1. Select Groups on the menu bar.
2. Click Add at the bottom of the main panel. The Group notebook opens,
with the Group tab selected:
3. Enter the required informatio n in the appropriate fields. A description of
each of the fields is given in the table below:
4. At this point you can assign users to the group by selecti ng the Members
tab – the Members page is discussed on page 135. You can also assign the
group’s Channels and Channel Groups access rights by selecting the
Devices tab – the Devices page is discussed on page 137 .
5. When your selections have been made click Save.
6. When the Operation Succeeded message appears, click OK.
7. Click Group in the Sidebar to return to the main screen. The new group
appears in the Sidebar Group list and in the main panel.
Field Description
Group Name A maximum of 16 characters is allowed.
Description Additional information about the user that you may
wish to include. A maximum of 63 characters is
allowed.
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The Sidebar Group list can expand and collapse. If the list is expanded,
click the minus symbol ( – ) next to the Users icon to collapse it; if it is
collapsed there is a plus symbol ( + ) next to the icon. Click the plus
symbol to expand it.
The large main panel shows the group’s name, and the description that
was given when the group was created
Repeat the above procedure to add additional groups.
Note: You must perform Step 7 before attempting to add a new group, or else
the new group you are creating will replace the group you just finished
creating.
Modifying Groups
To modify a group, do the following:
1. In the Sidebar Group list, click the group’s name
– or –
In the main panel, select the group’s name.
2. Click Modify.
3. In t he Group notebook that comes up, make your changes, then click Save.
Note: The Group page is discussed on page 131; the Members page is
discussed on page 135, The Devices page is discussed on page 137.
Deleting Groups
To delete a group do the following:
1. In the Sidebar, click the Groups icon.
2. In the main panel, select the group’s name.
3. Click Delete.
4. Click OK.
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Users and Groups
There are two ways to manage users and groups: from the Users notebook; and
from the Group notebook.
Note: Before you can assign users to groups, you must first create them.
See Adding Users, page 128 for detai ls.
Assigning Users to a Group From the User’s Notebook
To assign a user to a group from the User’s notebook, do the following:
1. In the Sidebar User list, click the user’s name
– or –
In the main panel, select the user’s name
2. Click Modify.
3. In the User notebook that comes up, select the Groups tab. A screen,
similar to the one below, appears:
4. In the Available column, select the group that you want the user to be in.
5. Click the Right Arrow to put the group’s name into the Selected column.
6. Repeat the above for any other groups that you want the user to be in.
7. Click Save when you are done.
Note: If a user has permissions in addition to the ones assigned to the group,
the user keeps those permissions in addition to the group ones.
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Removing Users From a Group From the User’s Notebook
To remove a user from a group from the User’s notebook, do the following:
1. In the Sidebar User list, click the user’s name
– or –
In the main panel, select the user’s name.
2. Click Modify.
3. In the User notebook that comes up, select the Groups tab. A screen,
similar to the one below, appears:
4. In the Selected column, select the group that you want to remove the user
from.
5. Click the Left Arrow to remove the group’s name from the Selected
column. (It goes back into the Available column.)
6. Repeat the above for any other groups that you want to remove the user
from.
7. Click Save when you are done.
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Assigning Users to a Group From the Group’s Notebook
To assign a user to a group from the Group notebook, do the following:
1. In the Sidebar Group list, click the group’s name
– or –
In the main panel, select the group’s name.
2. Click Modify.
3. In the Group no tebook that comes up, select the Members tab. A screen,
similar to the one below, appears:
4. In the Available column, select the user that you want to be a memb er of
the group.
5. Click the Right Arrow to put the user’s name into the Selected column.
6. Repeat the above for any other users that you want to be mem bers of the
group.
7. Click Save when you are done.
Note: If a user has permissions in addition to the ones assigned to the group,
the user keeps those permissions in addition to the group ones.
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Removing Users From a Group From the Group’s Notebook
To remove a user from a group from the Group’s notebook, do the following:
1. In the Sidebar Group list, click the group’s name
– or –
In the main panel, select the group’s name.
2. Click Modify.
3. In the Group notebook that comes up, select the Members tab. A screen,
similar to the one below, appears:
4. In the Selected column, select the user that you wa nt to remov e from the
group.
5. Click the Left Arrow to remove the user’s name from the Selected
column. (It goes back into the Available column.)
6. Repeat the above for any other users that you want to remove from the
group.
7. Click Save when you are done.
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137
Device
You can assign Channel and Channel Group permissions from the Devices tab.
For information on Channels and Channel Group s See Channels, page 111.
Assigning Device Permissions From the User’s Notebook
To assign a device permissions to a user from the User’s notebook, do the
following:
1. In the Sidebar User list, click the user’s name
– or –
In the main panel, select the user’s name.
2. Click Modify.
3. In the User notebook that comes up, select the Devices tab. A screen,
similar to the one below, appears:
4. Make your permission settings for each device according to the
information provided below:
Field Description
Channels Lists the Channels which you can assign access rights to for
the user. (See Channels, page 111 for details)
Groups Lists the Channel Groups which you can assign access
rights to for the user. (See Channel Groups, page 115 for
details)
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5. When you have finished makin g your ch oices, click Save.
6. In the confirmation popup that appears, click OK.
Columns Check the boxes to apply access rights on the device for the
user. This defines how the Channel can be accessed when
multiple users access it.
View Only: Users can only view the remote screen, and
cannot perform operations on it.
Share: Users simultaneously share control over the
Channel. Input from the users is placed in a queue and
executed chronologically.
Occupy: The first user to access the Channel has control
over the Channel. However, additional users may view the
Channel's video display. If the user who controls the
Channel is inactive for longer than the time set in the
Timeout box, Channel control is transferred to the first user
to move the mouse or strike the keyboard.
Exclusive: The first user to access the Channel has
exclusive control over the Channel. No other users can view
the Channel. The Timeout function does not apply to
Channels which have this setting.
Field Description
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Assigning Device Permissions From the Groups’ Notebook
To assign a device permissions to a Group of users, do the following:
1. In the Sidebar Groups list, click the group’s name
– or –
In the main panel, select the group’s name.
2. Click Modify.
3. In the Groups notebook that comes up, select the Devices tab.
4. The screen that comes up is the same one that appears in the User’s
notebook. The only difference is that whatever settings you make apply to
all members of the group instead of just one individual memb er.
Make your device assignments according to the information described
under Assigning Device Permissions From the User’s Notebook, page 137.
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Profiles/Video Walls
You can assign Profile and Video Wall perm issions from the Profiles/Video
Walls tab. For information on Profiles and Video Walls, see Profiles, page 117
or Video Wall, page 121.
Assigning Profile/Video Wall Permissions From the User’s
Notebook
To assign a Profile/Video Wall permission to a user from th e User’s notebook,
do the following:
1. In the Sidebar User list, click the user’s name
– or –
In the main panel, select the user’s name.
2. Click Modify.
3. In the User notebook that comes up, select the Profile/Video Wall tab. A
screen, similar to the one below, appears:
4. Make your permission settings for each device according to the
information provided below:
Field Description
Profiles/
Video Walls
Lists the Profiles/Video Walls which you can assign access
rights to for the user. (See Channels, page 111 for details)
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5. When you have finished making you r choices, click Save.
Operation Put a check in the box to grant permission for the user to
connect to Profiles/Video Walls.
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Chapter 9
System
Overview
The System tab is used to configure the KE Management system settings and
provides three menu bar items: Global Settings, ANMS and Redundancy.
The System tab opens on the Global Settings page, as shown here:
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Global Settings
The Global Settings page lets an administrator change the default settings used
for the KE Management Software:
Item Description
General Fill in a Name and Description for the KE Management
software.
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Network Ports Use this setting to specify the service ports used to access
the KE Management software:
Device Port: This is the port number to configure on the
Transmitter and User Station to access the KE Manage-
ment software (see Manager Address, page 56 and
Manager Address, page 52). The default is 9110.
HTTP Port: This is the port number to use for a browser
login. The default is 8080.
HTTPS Port: This is the port number to use for a secure
browser login. The default is 8443.
Example: To access the KE Management software on a
computer with an IP address of 192.168.0.100, using a
secure browser login (https), enter: https://
192.168.0.100:8443
Allowed Access Mode Select the default Access Mode for devices added to the
KE Management software. This defines how the device
can be accessed when multiple users log on.
View Only: Users can access the computer and view the
screen, but cannot perform any operations on it.
Exclusive: The first user to connect to the Transmitter
has exclusive control over the computer. No other users
can view the computer. The Timeout function does not
apply to devices that have this setting.
Occupy: The first user to connect to the T ransmitter has
control over the computer. However, additional users
may view the computers video display. If the user who
controls the computer is inactive for longer than the time
set in the T imeout box, computer control is transferred to
the next user to move the mouse or strike the keyboard.
Share: Users simultaneously share control over the
computer. Input from the users is placed in a queue an d
executed chronologically.
Item Description
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145
User Station Login
Settings This will be the User St ation’ s default setting when they are
added to the KE Management software. You can change
this setting from the User Station’s Properties.
Check Login Required to prompt users for a username
and password at the User S tation OSD before being able
to access the Connections Page (see Connections
Page, page 61). If you uncheck this, you must set the
Non-Authorized User.
Non-Authorized User: If the Login Required box is not
checked, select a user from the drop-down menu to use
as the default profile to anonymously login to the User
Station, in the background.
Note: WARNING! If Login Required isn’t checked and an
Anonymous User isn’t selected, a system login error will
occur in the User Station OSD.
Fast Switching Allows you to select the default resolution to use that gives
you the ability to switch faster between User Station and
Transmitter connections. If the monitor you are using does
not support fast switching the video may not display
correctly when this setting is enabled.
Item Description
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Global Device Properties These settings allow you to set the default properties used
by all devices:
Occupy Timeout: Set the number of seconds for a
user's session to be inactive before the access is
released for use by another user, when using the
Occupy Access Mode. This will be the default setting for
Transmitters.
EDID Mode Selection: Extended Display Identification
Data (EDID) contains a display's basic information and is
used by the source device to utilize the best resolution
across different monitors. This will be the default setting
for T ransmitters. Select how you want the source device
to acquire the display's EDID:
Default: EDID is set to the ATEN default
configuration. This setting must be used when
connecting KE6900 devices to KE8950 devices.
Auto: Checks the EDID of all connected displays
and uses the best resolution for all displays.
Manual: Manually set the EDID configuration from
the User Station’s OSD (see Manual EDID,
page 62).
Remix: Checks the EDID of all connected displays
and the source device uses the best common
resolution for all displays.
Beeper: Check this box for the device to alert you with a
sound when its first being accessed or when a configura-
tion change is made.
Use the Sync check box for each option above to push the
setting change to the devices after you click Save.
Item Description
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ANMS
The ANMS (Advanced Network Management Settings) page is used to set up
login authentication and authorization management from external sources. It is
organized as a notebook with two tabs – each with a series of related panels, as
described below.
Event Destination
SMTP Settings
To have the Matrix Manager em ail reports from the SMTP server to you,
do the following:
1. Enable the Enable report from the following SMTP Server, select the
the Log Level (Information, Warn ing, or Error), and key in the SMTP
Server IP address and SMTP Po rt.
2. If your server requires authentication, check the Server requires
authentication checkbox, and key in the appropriate information for the
Account Name and Password fields.
3. Key in the email address of where the report is being sent from in the
From field.
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Note: 1. Only one email address is allowed in the From field, and it
cannot exceed 64 Bytes.
2. 1 Byte = 1 English alphanumeric character.
4. Key in the email address (addresses) of where you want the SMTP
reports sent to in the To field.
Note: If you are sending the report to more than one email address,
separate the addresses with a semicolon. The total cannot exceed
256 Bytes.
5. Click Save.
Syslog Settings
To record all the events that take place on the Matrix Manager and write
them to a Syslog server, do the following:
1. Check Enable.
2. Use the drop-down menu to select the Log Level (Information,
Warning, or Error).
3. Key in the Server IP address of the Syslog server.
4. Key in the Service Port number. The valid port range is 1-65535.
5. Click Save.
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Authentication & Authorization
RADIUS Settings
To allow authentication and authorization through a RADIUS server, do
the following:
1. Check Enable.
2. Fill in the IP addresses and service port of the Preferred RADIUS
Server and Alternate RADIUS Server.
3. In the Timeout field, set the time in seconds that the Matrix Manager
waits for a RADIUS server reply before it times out.
4. In the Retries field, set the number of allowed retries.
5. In the Shared Secret field, key in the character string that you want to
use for authentication between the Matrix Manager and the RADIUS
Server. A minimum of 6 characters is required.
6. On the RADIUS server, Users can be authenticated with any of the
following methods:
Set the entry for the user as su/xxxx
Where xxxx represents the Username given to the user when the
account was created on the Matrix Manager.
Use the same Username on both the RADIUS server and the
Matrix Manager.
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Use the same Group name on both the RADIUS server and the
Matrix Manager.
Use the same Username/Group name on both the RADIUS server
and the Matrix Manager.
In each case, the user’s access rights are the ones assigned that were
assigned when the User of Group was created on the Matrix Manager.
LDAP / AD Authentication and Au thorization Settings:
To allow authentication and authorization for the Matrix Manager via
LDAP / AD, refer to the information in the table, belo w:
Item Action
Enable Put a check in the Enable checkbox to allow LDAP / AD
authentication and authorization.
Enable SSL Put a check in the Enable checkbox to allow SSL connections.
LDAP Server IP
and Port Fill in the IP address and port number for the LDAP / AD server.
You can use the IPv4 address, the IPv6 address or the domain
name in the LDAP Server field.
For LDAP, the default port number is 389.
Timeout Set the time in seconds that the Matrix Manager waits for an
LDAP / AD server reply before it times out.
Admin DN Consult the LDAP / AD administrator to ascertain the appropriate
entry for this field. For example, the entry might look like this:
ou=kn4132,dc=aten,dc=com
Admin Name Key in the LDAP administrator’s username.
Password Key in the LDAP administrator’s password.
Search DN Set the distinguished name of the search base. This is the
domain name where the search starts for user names.
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On the LDAP / AD server, Users can be authenticated wit h any of th e
following methods:
With MS Active Directory schema.
Note: If this method is used, the LDAP schema for MS Active Directo ry
must be extended. Without schema – Only the Usernames used on
the Matrix Manager are matched to the names on the LDAP / AD
server. User privileges are the same as the ones configured in the
Matrix Manger.
Without schema – Only the Usernames used on the Matrix Manager
are matched to the names on the LDAP server. User privileges are the
same as the ones configured in the KE Management software.
W ithout schema – Only Groups in AD are matched. User privileges are
the ones configured for the groups he belongs to in the Matrix Manger.
Without schema – Usernames and Groups in AD are matched. User
privileges are the ones configured for the User and the Groups in the
Matrix Manger.
TACACS+ Settings:
Enable TACACS+ and enter th e followin g information:
Preferred TACACS+ Server
Preferred TACACS+ Service Port
Shared Secret 1
Alternate TACACS+ Server
Alternate TACACS+ Service Port
Shared Secret 2
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Redundancy
The Redundancy page sets up a second computer as backup in case the
computer hosting the KE Management software goes off-line. If the KE
Management software is off-l ine, the secondary com puter will automatically
take over operations, allowing all connections to continue without disruption –
with only a brief period (30 seconds) when new connections can't be started .
When the primary computer com es back onli ne it retriev es th e dat a base with
any changes from the secondary computer and re-takes all KE Management
software operations.
To setup Redundancy, do the following:
1. Install the KE Management software on a second computer with the USB
License key (see page 71).
2. Open the KE Management softwa re and go to the System → Redundancy
page.
3. Click Modify. The Status window appears:
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4. Check the Enable Redundancy box and select the Slave radio button.
5. Use the Master drop-down menu to select the primary computer’s IP
address.
6. Click OK.
7. This computer is now running in Standby mode, as identified in the
orange status bar:
8. Remove the USB License key and plug it int o the primary computer
running the KE Management software.
9. Open the KE Management software on the primary computer and go to the
System → Redundancy page.
10. Click Modify. The Status window appears:
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11. Check the Enable Redundancy box and select the Master radio button.
12.Use the Slave drop-down menu to select the secondary computer’s IP
address.
13.Enter the Username and Password of the secondary computer’s local
administrator account.
14. Check the Auto Switch box to automatically switch the KE Management
software to the secondary computer when the primary computer is offline
– and reverse the action when the primary computer is back online.
15.Click OK.
16.The Redundancy page provides information about the configu rati on.
(Continues on next page.)
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Item Action
Mode Displays the role of the computer running the KE Management
software: Master (primary) or Slave (secondary).
Status Displays Working for the computer currently managing the KE
Management software database. Displays Standby when the
computer is waiting as a backup and getting database updates
from the primary computer running the KE Management
software.
Peer IP Address Displays the IP address of the computer configured to send
(primary) or receive (secondary) the database updates for
redundancy.
Peer ID Displays the MAC address of the computer configured to send
(primary) or receive (secondary) the database updates for
redundancy.
Auto Switch Displays the Auto Switch (Yes/No) status. (Master only).
Event Log Displays the logs that provide information about the KE
Management software's redundancy status.
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Chapter 10
Logs
Overview
The Matrix Manager logs all the events that take place on it an stores them in
a Log. The Logs tab opens on the System Log page, as shown here:
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System Log
The System Log page displays events that take place on the Matrix Manager
and provides a breakdown of the time, user, severity, device, and log
information, for a description of each event. You can change the sort order of
the display by clicking on the column headings.
The first four buttons on the lower row navigate through the pages of the
listed events. The left takes you to the first page; the right takes you to the
last page; the middle buttons move you backward or forw ard one page.
Note: These buttons are only active when there is a relevant action they can
perform. For example, when there is more than one page of information and
you are on the first page, the “move forward” and “last page” buttons are
active, but the “move back ward” and “first page” buttons are not.
Clicking the plus sign (+) beside a category in the sidebar menu expan ds
the event headings into subcategories. Selecting a subcategory allows you
to view only the logs that relate to that choice.
Clicking All from the sidebar returns you to the
default view to display all events.
In general, a blank page, indicates that there
were no log events recorded for that category.
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When the log file limit is reached, the oldest events get discarded as new events
come in. The buttons at the bottom of the page are shown below and described
in the tables below:
Button Explanation
Navigation Buttons The four buttons on the lower row (left side) navigate
through the pages of the listed events. The left takes you
to the first page; the right takes you to the last page; the
middle buttons move you backward or forward one page.
Drop-Down Menu Use this menu to select how many events you want to
display per page. Available choices are 25, 50, and 100.
Button Explanation
Configure Clicking Configure opens a pop-up window that allows
you to set how many days or the nu mber of records to
record before over-writing old log files. Use the radio
button to select By period (days) or By records and enter
the number you wish to use.
Export Clicking Export lets you save the contents of the log to a
file on your computer.
Filter Clicking Filter allows you to search for particular events
by date or by specific words or strings, as described in
the next section.
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Filter
Filter lets you narrow the log event di splay to ones that occurred at specific
times; ones containing specific words or strings. When you access this
function, the log filter dialog box appears at the bottom of the page:
A description of the filter item s is given in the table, below:
Item Description
Time This feature lets you filter for events that occurred at specific
times, as follows:
Today: Only the events for the current day are displayed.
All: Displays all events.
Range: Select a time frame of events. After selecting Range, click
inside the From and To text box to bring up the calendar.
From: Filters for events from a specific date and time to the
present. Click inside the From box to bring up a calendar. Set
the date and time that you want the filtering to start from. All
events from the Start date/time to the present are displayed.
To: Filters for events from a specific date and time to a specific
date and time. Click inside the From box to bring up a calendar.
First select the From (described above).
Pattern Filters for a particular word or string. Key the word or string into
the Information text box. Only events containing that word or
string are displayed. Wildcards (? for single characters; * for
multiple characters) and the keyword or are supported. E.g., h*ds
would return hands and hoods; h?nd would return hand and hind,
but not hard; h*ds or h*ks would re turn hands and hooks.
Apply Click to apply the filter choices.
Reset Click this button to clear the entries in the dialog box and st art with
a clean slate.
Cancel Click this button to exit the log filter function.
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Chapter 11
Maintenance
Overview
The Maintenance tab has four menu bar options: Backup/Restore, Firmware
Upgrade, Certificates, and Preferences. When you click the Maintenance
tab, it opens on the Backup/Restore page, as shown here:
Backup/Restore allows administrators to backup system configuration
settings to a file, and restore configuration settings from previously saved
files.
Firmwar e Upgrade allows administrators to upgrade firmware for network
connected devices.
Certificates allow for enhanced security, the Private Certificate section
allows you to use your own private encryption key and signed certificate.
Preferences allows the user that is logged in to set individual preferences
for their browser sessions.
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Backup / Restore
When you click the Maintenance tab Matrix Manager, the Backup/Restore
page is displayed. The page is divided into two main sections: Backup, and
Restore:
The operations to perform backup/restore procedures are described in the table
below and in the section that follows:
Procedure Operation
Backup Backs up the KE Management software configuration – including
User Station, Transmitter, Channel, and Profile configurations; user
and group accounts, user profiles, logs, and system settings.
Restore Deletes the current User Station, Transmitter, Channel, and Profile
configurations; user and group accounts, user profiles, logs, and
system settings.; then restores those settings to the values that exist
in the previously saved backup file.
Export Device
List Clicking Export allows you to save a file with a complete list of the
devices added to the Matrix Manger. The file contains the ID, Name,
Description and IP Address of each Transmitter and User Station. An
Existing column also lists if the device is available: Yes, it exists and is
available, or No, it is off-line or has been removed.
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Backup
To back up system configurat ion settings, do the following:
1. (Optional) In the Backup panel, provide a password for the backup file.
Note: Providing a password is a security feature – if you provide a
password, you will need to give the same password in order to
restore the configuration settings from this file.
2. Click Backup.
3. In the dialog box that comes up, Click Save to save the configuration file
(System.conf) to a location on your hard disk.
4. Navigate to the directo ry wh ere you want to save the file and click Save.
Restore
To restore system configuration settings, do the following:
1. In the Restore panel, click Browse.
2. Navigate to the directory where the backup file is located and select it.
3. When you return to the Backup/Restore pa ge enter th e pa ssword you set
when the backup file was created.
Note: If you did not set a password for the file, leave the field blank.
4. Click Restore.
5. Click OK to confirm that you want to restore the configuration data.
When the Restore procedure is in process, a message stating that the
Matrix Manager will restart will appear. After a short while the Matrix
Manager closes and refreshes at the log in screen. When it comes back up
the configuration settings that were restored from the backup file are in
effect.
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Firmware Upgrade
New firmware versions can be downloaded fro m ou r website as they become
available. Check the website regularly, to find the latest upgrade packages.
Under Firmware Upgrade all KE devices that are discovered online are
provided in a list allowing you to select which devices get upgraded.
To upgrade the firmware do the following:
1. Go to our website and download the firm ware upgrade package
appropriate to your KE device.
2. Open your browser and log in to the Matrix Manager with an
administrator’s account.
3. Click the Maintenance tab; select Firmware Upgrade on the menu bar.
A confirmation dialog box may appear:
4. Click Yes to con tinue. After a short while, the Firmware Upgrade page
comes up:
All the devices that are capable of being upgraded are listed .
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Note: Only online devices show up in the list. Offline devices do not get
upgraded.
5. Make sure there is a check in the checkbox in front of the modules you
want to upgrade. Uncheck the modules that you do not want to upgrade.
6. Click Browse. Navigate to the directory where the firmware upgrade file
is located and select it.
7. Enable or disable Check Firmware Version
If you enabled Check Firmware Version the current firmware level is
compared with that of the upgrade file. If the current version is equal to
or higher than the upgrade version, a popup message appears, to inform
you of the situation and stops the upgrade proced ure.
If you didn't enable Check Main Firmware Version, the upgrade file is
installed without checki ng what its level is.
If you cancel the firmware upgrade, you have to wait 12 seconds
before you can disable Check Firmware Version and restart the
firmware upgrade.
8. Click Upgrade to start the upgrade procedure. As the upgrade proceeds,
progress information is shown on the screen. Once the upgrade completes
successfully, the devices will reset.
9. Log in to the and check the firm ware version to be sure it is the new one.
Firmware Upgrade Recovery
If the Upgrade Succeeded screen doesn't appear or the upgrade procedure is
abnormally halted (due to computer crash, power failure, etc.), the device may
become inoperable. If you find that the device does not work following a failed
or interrupted upgrade, do the follow ing
1. Power off the KE device.
2. Press the Reset button, then power on the KE device while holding Reset.
3. Hold Reset for 7 seconds after the device is powered on.
4. The device will revert to a previous firmware version and recover from the
failure.
5. Upgrade the firmware to the most current version available.
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Certificates
This page provides information about the Private Certificates:
Private Certificate
When logging in over a secure (SSL) connection, a signed certificate is used to
verify that the user is logging in to the intended site. For enhanced security, the
Private Certificate section allows you to use your own private encryption key
and signed certificate, rather than the default ATEN certificate.
There are two methods for establishing your private certificate: generating a
self-signed certificate; and impo rting a third-party certificate authority (CA)
signed certificate.
Generating a Self-Signed Certificate
If you wish to create your own self -signed certificate, a free utility –
openssl.exe – is available fo r download over the web. See Self-Signed
Private Certificates, page 224 for details about using OpenSSL to generate
your own private key and SSL certificate.
Obtaining a CA Signed SSL Server Certificate
For the greatest security, we recommend using a third party certificate
authority (CA) signed certificate. To obtain a third party signed certificate,
go to a CA (Certificate Authority) website to apply for an SSL certificate.
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After the CA sends you the certificate and private encryption key, save
them to a convenient location on your computer.
Importing the Private Certificate
To import the private certificate, do the following:
1. Click Import from the bottom of the Private Certificate page, shown here:
2. Click Browse to the right of Certificate Filename ; and browse to wh ere
your certificate file is located; and select it.
3. Click Import to complete the procedure.
Note: Clicking Restore Defaults returns the device to using the default ATEN
certificate.
Certificate Signing Request
The Certificate Signing Request (CSR) section provides an automated way of
obtaining and installing a CA signed SSL server certificate.
To perform this operation do the followin g:
1. Click New. The following dialog box app ears:
2. Fill in the form – with entries that are valid for your site – according to the
example information in the following table:
Information Example
Country (2 letter code) TW
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3. After filling in the form (all fields are required), click Create.
A self-signed certificate based on the information you just provided is now
stored on the KE Management software.
4. Click Get CSR, and save the certificate file (csr.cer) to a convenient
location on your computer.
This is the file that you give to the third party CA to apply for their signed
SSL certificate.
5. After the CA sends you the certificate, save it to a convenient location on
your computer. Click Import to locate the file; then click Import to store
it on the Matrix Manager.
Note: When you upload the file, the Matrix Manager checks the file to make
sure the specified information still matches. If it does, the file is
accepted; if not, it is rejected.
If you want to remove the certificate (t o replace it with a new one because of a
domain name change, for example), simply click Restore Defaults.
State or Province Taiwan
Locality Taipei
Organization Your Company, Ltd.
Organization Unit Tech Department
Common Name mycompany.com
Note: This must be the exact domain name of the site
that you want the certificate to be valid for. If the site’s
domain name is www.mycompany.com, and you only
specify mycompany.com, the certificate will not be valid.
Email Address administrator@yourcompany.com
Information Example
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Preferences
Users can set individual preferences for their browser sessions on the
Preferences page. The Preferences page allows you to select options for the
user that is currently logged in.
Item Description
Language Click the drop-down menu to select the language you want to
use during sessions for this user . Choices are: English, Chinese
(Simplified), Chinese (Traditional), Japanese, Korean, Dutch,
French, Spanish, Portuguese, and Russian.
Toolbar Hotkey Select the hotkey combination to call the Tool Bar function for
this user. The Tool Bar is used when accessing the computer
from the Transmitter or Receiver side.
Logout Timeout If there is no user input for the amount of time set with this
function, the user is automatically logged out. A login is
necessary before the KE Management software can be
accessed again. The default is 30 minutes.
Screen Blanker Set how many minutes the device waits when a session is idle
before turning off the display.
Welcome Page If you want the Welcome Message to appear on screen when
the user logs in, select Enable.
If you want the user's Screen Name to appear with the
Welcome Message, check the Username check box.
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When you have made your choices, Click Save.
To use the original system set preferences, click Restore Defaults.
Password This section allows you to change the user’s password:
1. Key in your old password in the Old password field.
2. Key in your new password in the New password field.
3. Key in your new password again in the Confirm password
field.
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Chapter 12
Firmware Upgrade Utility
The Windows-based Firmware Upgrade Uti lit y (FWUpgrade.exe) provides a
smooth, automated process for upgrading the firmware. The Utility comes as
part of a Firmware Upgrade Package that is specific for each device. New
firmware upgrade packages are posted on our web site as new firmware
revisions become available. Check the web site regularly to find the latest
packages and information relating to them:
http://www.aten.com
Preparation
1. From a computer that is no t part of your installation go to our Internet
support site and choose the model nam e that relates to your KE device to
get a list of available Firmware Upgrade Packages.
2. Choose the Firmware Upgrade Package you want to in stall (usually the
most recent), and download it to your computer.
3. Be sure that the computer is connected to the same LAN segment as the
KE devices.
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171
Starting the Upgrade
To upgrade your firmware:
1. Run the downloaded Firmware Upgrade Package file - either by double
clicking the file icon, or by opening a command line and entering the full
path to it. The Firmware Upgrade Utility Welcome screen appears:
Note: The screens shown in this section are for reference only.
2. Read the License Agreement (enable the I Agree radio button).
3. Click Next. The Firmware Upgrade Utility main screen appears:
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4. The Utility inspects your installation. All the devices capable of being
upgraded by the package are listed in the Select Master Device list.
5. After you have made your device selection, Click OK and then Next to
begin the upgrade.
If you enabled Check Firmware Version, the Utility compares the device’s
firmware level with that of the upgrade files. If it finds that the device’s
version is higher than the upgrade version, it brings up a dialog box
informing you of the situation and gives you the option to Continue or
Cancel.
If you didn’t enable Check Firmware Version, the Utility installs the
upgrade files without checking wh ether they are a higher level , or not.
As the Upgrade proceeds status messages appear in the Status Messages
panel, and the progress toward completion is shown on the Progress bar.
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173
Upgrade Succeeded
After the upgrade has completed, a screen appears to inform you that the
procedure was successful:
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Firmware Upgrade Recovery
If the Upgrade Succeeded screen doesn't appear or the upgrade procedure is
abnormally halted (due to computer crash, power failure, etc.), the device may
become inoperable. If you find that the device does not work following a failed
or interrupted upgrade, do the follow ing
1. Power off the KE device.
2. Press the Reset button, then power on the KE device while holding Reset.
3. Hold Reset for 7 seconds after the device is powered on.
4. The device will revert to a previous firmware version and recover from the
failure.
5. Upgrade the firmware to the most current version available.
175
Chapter 13
CLI Commands
Serial Control Protocol Commands
The KE Series’s built-in bi-directional RS-232 serial interface and LAN port
connection allows system control via User Stations through a high-end
controller or PC. This control feature can also be accessed via TCP/IP through
a computer running Telnet. The port for Telnet commands should be set to 23.
Configuring the Serial Port
The controller’s serial port should be configured the same as the User Station’s
default configuration, as shown below:
The User Station’s Function Sw itch shoul d be set to RS-23 2 Config (see
page 15). Before executing RS-232 commands across a network you must
install the KE Management software on a computer and ensure that it is online.
Device/Profile Commands
When typing a device or profile into a command string, you can enter the name
by: IP address (device only), ID or @ with the list number in the command
line interface. Use the list command to view device and profile information.
Verification
After sending a command, a verification message appears at the end of the
command line. Use the echo command to identify a command by number:
Baud Rate 9600
Data Bits 8
Parity None
Stop Bits 1
Flow Control None
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Command OK - the command is correct and performed successfully
Command incorrect - the command has the wrong format and/or values.
Echo Command - at the end of a command string, type: e1234 – where
1234 can be any number. The verification message returns with the echo
number.
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Switch Port Command
The formula for Switch Port commands is as follows:
Command + Output + Num1 + Input + Num2 + Mode + Stream +
Connect + [Enter]
1. For example, if you want to switch the User Station’s connection to
Tran smitter (192.168.0.2 0), type the following:
sw i192.168.0.20 [Enter]
2. For example, if you want to disconnect the User Station from its
Tran smitter connections, type the following:
sw off [Enter]
3. For example, if you want to connect User Station (192.168.0.99) to
Transmitter (192.168.0.79) with exclusive access to stream video and
audio, type the following:
sw o192.168.0.99 i192.168.0 .7 9 exclusive video audi o on [Enter]
4. For example, to disconnect User Station (192.168.0.11) from the video
stream and return it to the OSD menu, type the follo wing:
sw o192.168.0.11 off [Enter]
5. For example, to disconnect User Station (192.168 .0.09) from the video
stream and logout the OSD, type the following:
sw o192.168.0.09 logout [Enter]
6. For example, to disconnect the User St ation’s USB stream, type the
following:
sw usb off [Enter]
7. For example, to switch the User Station to the 5th Transmitter listed in the
command line interface, type the following:
sw i@5 exclusive all on [Enter]
8. For example, to switch the User Station to the 7th Transmitter listed in the
command line interface with echo command 4312, type the following:
sw i@7 exclusive all on e4312
9. For example, to switch User Station (192.168.0.12) to the 14th Transmitter
listed in the command line interface with occupy access to stream video
audio and USB, type the following:
sw o192.168.0.12 i@14 occupy video audio usb on [Enter]
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The following tables show the possible values for the Switch Port commands:
Command Description
sw Switch port command
Output Description
o Output port command (RX)
Num1 Description
xx Output port
xx: User Station ID or IP address
@zz List #
zz: 1~99
To use the 4th User S tation listed
in the command line interface,
type: o@4
Input Description
i Input command (TX)
Num2 Description
yy Input port
yy: Transmitter ID or IP address
@zz List #
zz: 1~99
To use the 8th Transmitter listed
in the command line interface,
type: i@8
Mode Description
exclusive Sets the Access Mode to
exclusive.
share Sets the Access Mode to share.
occupy Sets the Access Mode to occupy.
viewonly Sets the Access Mode to view
only. If the mode is omitted, view
only is used by default.
Stream Description
video Sets the video source stream
audio Sets the audio source stream
serial Sets the serial source stream
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The following table lists the available Switch Port commands:
usb Sets the USB source stream
all Sets all source streams
Connect Description
on Connect
off Disconnect
logout Logout OSD
Command Output Num1 Input Num2 Mode Stream Con-
nect Description
sw o xx i yy exclusive video
audio
serial
usb
all
on Swit ch output xx to input
yy with exclusive access
to source(s).
xx: User Station ID
yy: Transmitter ID
sw o xx i yy share video
audio
serial
usb
all
on Swit ch output xx to input
yy with share access to
stream source(s).
xx: User Station ID
yy: Transmitter ID
sw o xx i yy occupy video
audio
serial
usb
all
on Swit ch output xx to input
yy with occupy access to
stream source(s).
xx: User Station ID
yy: Transmitter ID
sw o xx i yy viewonly video
audio
serial
usb
all
on Swit ch output xx to input
yy with viewonly access
to stream source(s).
xx: User Station ID
yy: Transmitter ID
sw o xx off Switch output xx,
disconnect streams,
return to OSD menu.
xx: User Station ID
sw o xx logout Switch output xx,
disconnect streams and
logout from OSD menu.
xx: User Station ID
sw video
audio
serial
usb
all
off Switch User Station
stream(s) to disconnect.
Stream Description
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Note: 1. Each command string can be separated with a space.
2. The Mode command string can be skipped and view only will be used
by default.
3. Skip the Output and Num1 command strings to configure the local
User Station.
sw off Switch User Station
disconnect streams,
return to OSD menu.
sw i @zz exclusive
share
occupy
viewonly
video
audio
serial
usb
all
on Switch User Station to
input @zz with [mode]
access to stream
source(s).
zz: T ransmitter # by
order listed in the
command line interface.
sw o xx i @zz exclusive video
audio
serial
usb
all
on Switch output xx to input
@zz with [mode] access
to stream source(s).
xx: User Station ID
zz: T ransmitter # by
order listed in command
line interface.
Command Output Num1 Input Num2 Mode Stream Con-
nect Description
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181
Mute Command
The Mute command allows you to enable or disable the audio.
The formula for the Mute command is as follows:
Command + Output + Num1 + Control + [Enter]
1. For example, to turn mute off (audio on) for the User St ation, type the
following:
mute off [Enter]
2. For example, to turn mute on for User Station (192.168.0.11), type the
following:
mute o192.168.0.11 on [Enter]
3. For example, to turn mute off for User Station (192.168.0.18), type the
following:
mute o192.168.0.18 off [Enter]
The following tables show the possible values for the Mute commands:
The following table lists the available Mute commands:
Command Description
mute Mute command
Output Description
o Output port command
Num1 Description
xx Output number
xx: User Station ID or IP address
Control Description
on Mute on; audio disabled
off Mute off; audio enabled (default)
Command Output Num1 Control Description
mute o xx on Turn mute on for output xx
xx: User Station ID
mute o xx off Turn mute off for output xx
xx: User Station ID
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Note: 1. Each command string can be separated with a space.
2. The Control command string can be skipped and off will be us ed by
default.
3. Skip the Output and Num1 command strings to configure the local
User Station.
mute on Turn mute on for User
Station
mute off Turn mute off for User
Station
Command Output Num1 Control Description
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183
Profile Command
The Profile command allows you to connect profiles and video walls.
The formula for Profile commands is as follows:
Command + Profile + Num1 + Control + [Enter]
1. For example, to connect profile 8 and lock the OSD menu, type the
following:
pr of ile f8 [Enter]
2. For example, to connect profile 4 with access to the OSD menu, type the
following:
profile f4 release [Enter]
3. For example, to disconnect profile 12 and return to the User Station to the
OSD menu, type the following:
profile f12 back [Enter]
The following tables show the possible values for the Profile command s :
Command Description
profile Profile command
Profile Description
f Profile ID
Num1 Description
xx Profile or Video Wall ID
xx: 1-99
Control Description
lock Connect profile, lock access to
OSD menu (default)
release Connect profile, allow access to
OSD menu
back Disconnect profile, return User
Station to OSD menu
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The following table lists the available Profile commands:
Note: 1. Each command string can be separated with a space.
2. The Control command string can be skipped and lock will be used by
default.
Command Profile Num1 Control Description
profile f xx lock Connect profile xx, lock
OSD access
xx:1~99
profile f xx release Connect profile xx, allow
OSD access
xx:1~99
profile f xx back Disconnect profile xx
and return User Station
to OSD menu
xx: 1~99
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185
EDID Command
Extended Display Identification Data (EDID) is a data that contains a display's
basic information and is used to communicate with the video source. The EDID
commands allow you to change the EDID setting of a Transmitter.
The formula for the EDID command is as follows:
Command + Address + Number + Control + [Enter]
1. For example, if you want to configure device (192.168.0.3) to use the
remix EDID mode, type the follow ing:
edid a192.168.0.3 remix [Enter]
The following tables show the possible values for the EDID commands:
The following table lists the available EDID commands:
Command Description
edid EDID command
Address Description
a Address command
Number Description
xx Address number
xx: User Station ID or IP address
Control Description
auto Checks the EDID of all connected
displays and uses the best resolution for
all displays.
remix Checks the EDID of all connected
displays and the source device uses the
best common resolution for all displays.
default Implements ATEN’s default EDID.
(default)
manual Manually set the EDID configuration from
the User Station’s OSD (see Manual
EDID, page 62).
Command Address Number Control Enter Description
edid a xx auto [Enter] Set EDID of address xx to auto.
xx: Device ID or IP Address
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edid a xx remix [Enter] Set EDID of address xx to remix.
xx: Device ID or IP Address
edid a xx default [Enter] Set EDID of address xx to
default.
xx: Device ID or IP Address
edid a xx manual [Enter] Set EDID of address xx to
manual.
xx: Device ID or IP Address
Command Address Number Control Enter Description
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187
Reset Command
The Reset command allows you to reset a device back to the default factory
settings. Reset includes resetting th e devices IP address.
The formula for the Reset command is as follows:
Command + Address + Number + [Enter]
1. For example, to reset device (192.168.0.95), type the following :
reset a192.168.0.95 [Enter]
2. For example, to reset the User Station, type the following:
reset [Enter]
The following tables show the possible values for the Reset command:
The following table lists the available Reset commands:
Note: 1. Each command string can be separated with a space.
2. Skip the Address and Number command strings to reset th e local
User Station.
Command Description
reset Reset command
Address Description
a Address command
Number Description
xx Address number
xx: User Station ID or IP address
Command Address Num Enter Description
reset a xx [Enter] Reset address xx back to the
factory default settings
xx: Device ID or IP Address
reset [Enter] Resets the User Station
settings
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RS-232 Command
The RS-232 command allows yo u to set the RS-232 settings for a device.
The formul a for the RS-232 command is as follows:
Command + Address + Number + Baud Rate + Parity + Data Bit +
Stop Bit + Flow Control [Enter]
1. For example, to set device (192.168.0.33) with a baud rate of 38400, parity
of none, data bit of 8, and stop bit of 1, type the following:
baud a192.168.0.33 38400 none 8 1 [Enter]
2. For example, to set the local device with a baud rate of 19200, type the
following:
baud 19200 [Enter]
The following tables show the possible values for the RS-232 command:
Command Description
baud RS-232 command
Address Description
a Address command
Num1 Description
xx Address number
xx: Device ID or IP address
Baud Rate Description
9600 Use 9600 baud rate
19200 Use 19200 baud rate
38400 Use 38400 baud rate
115200 Use 115200 baud rate
Parity Description
None Sets the parity to none
Even Sets the parity to even
Odd Sets the parity to odd
Data Bit Description
5 Sets the data bit to 5
6 Sets the data bit to 6
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189
The following table lists the available Baud Rate commands:
7 Sets the data bit to 7
8 Sets the data bit to 8
Stop Bit Description
1 Sets the stop bit to 1
2 Sets the stop bit to 2
Flow Control Description
None Sets flow control to none
Hardware Sets flow control to hardware
Xon Sets flow control to Xon
Xoff Sets flow control to Xoff
Com
mand Address Num
1Baud
Rate Parity Data
Bit Stop
Bit Flow
Control Description
baud a xx 9600 None
Even
Odd
5
6
7
8
1
2None
Hardware
Xon/Xoff
Set address xx
baud rate to
9600, with
parity/ data bit/
stop bit / flow
control setting
baud a xx 19200 None
Even
Odd
5
6
7
8
1
2None
Hardware
Xon/Xoff
Set address xx
baud rate to
19200, with
parity/ data bit/
stop bit / flow
control setting
baud a xx 38400 None
Even
Odd
5
6
7
8
1
2None
Hardware
Xon/Xoff
Set address xx
baud rate to
38400, with
parity/ data bit/
stop bit / flow
control setting
baud a xx 115200 None
Even
Odd
5
6
7
8
1
2None
Hardware
Xon/Xoff
Set address xx
baud rate to
115200, with
parity/ data bit/
stop bit / flow
control setting
Data Bit Description
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Note: 1. Each command string can be separated with a space.
2. The Baud Rate value is required but Parity, Data Bit and Stop B it
can be skipped and their setting will not change.
3. Skip the Address and Number command strings to configure the
local device settings.
baud 9600 Set local device
baud rate to
9600
baud 19200 Set local device
baud rate to
19200
baud 38400 Set local device
baud rate to
38400
baud 115200 Set local device
baud rate to
115200
Com
mand Address Num
1Baud
Rate Parity Data
Bit Stop
Bit Flow
Control Description
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191
OSD Command
To enable or disable the On-Screen Display (OSD) menu for a User Station,
use the following command:
Command + Output + Number + Control + [Enter]
1. For example, to enable the OSD for User Station 192.168.0.51, type:
osd o192.168.0.51 on [Enter]
2. For example, to disable the OSD for the local User Station, type:
osd off [Enter]
The following tables show the possible values for the OSD command:
The following table lists the available OSD commands:
Note: 1. Each command string can be separated with a space.
2. Skip the Output and Number command strings to configure the local
User Station.
Command Description
osd OSD command
Output Description
o Output command
Number Description
xx Output number
xx: User Station ID or IP address
Control Description
on Enable OSD functions
off Disable OSD functions (default)
Comman
dOutput Number Control Enter Description
osd oxx
on [Enter] Enable OSD functions for
output xx
xx: User Station ID or IP
address
osd oxx
off [Enter] Disable OSD functions for
output xx off (default)
xx: User Station ID or IP
address
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List Command
The List command allows you to retrieve information about users, settings and
connections.
The formula for the List command is as follows:
Command + Output + Input + Number + Control [Enter]
1. For example, for a complete list of available channels, type the following:
list channel [Enter]
2. For example, for a complete list of avail a ble profiles, type the fo llowing:
list profile [Enter]
3. For example, to list all users logged into all OSD menus, type the
following:
4. list login [Enter]
5. For example, to list th e user logged into the OSD on User Station
(192.168.0.44), type the following:
list o192.168.0.44 login [Enter]
6. For example, for a complete list of available connections, type the
following:
list connection [Enter]
7. For example, to list the current connections on T ransmitter (192.168.0.88),
type the following:
list i192.168.0.88 connection [Enter]
The following tables show the possible values for the List command:
Command Description
list List command
Output Description
o Output command
Input Description
i Input command
Number Description
xx Output or Input number
xx: Device ID or IP address
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The following table lists the available List commands:
Note: 1. Each command string can be separated with a space.
2. Skip the Output or Input and Number command strings to view the
local User Station.
Control Description
channel Lists information about the available
channel(s)
profile Lists information about the available
profile and TV wall connections
rx Lists information about the User Sta-
tion
login Lists information about users logged
into to the OSD menu
connection Lists information about a Transmitters
current connections
Comman
dOutput Input Number Control Description
list o xx login List output xx user
logged into OSD.
list o xx rx List output xx User
Station information
list i xx connection List input xx
T ransmitter information
list channel List all available
channel information
list profile List all available profile
information
list rx List information about
all User Stations
list login List information about
all OSD logins
list connection List information about
all connections
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Read Command
The Read command allows you to retrieve the properties of a device.
The formula for the Read command is as follows:
Command + Output + Input + Number + Control [Enter]
1. For example, to read all of the local User Station’s properties, type the
following:
read all [Enter]
2. For example, to read all of User Station (192.168.0.19) device properties,
type the following:
read o192.168.0.19 all [Enter]
3. For example, to read all of Transmitter (192.168.0.28) devi ce prop erti es,
type the following:
read i192.168.0.28 all [Enter]
4. For example, to read the basic properties of User S tation (192.168.0.61),
type the following:
read o192.168.0.61 basic [Enter]
5. For example, to read the network properties of Transmitter (192.168.0.71),
type the following:
read i192.168.0.71 network [Enter]
The following tables show the possible values for the Read command:
Command Description
read Read command
Output Description
o Output command
Input Description
i Input command
Number Description
xx Output or Input number
xx: Device ID or IP address
Control Description
all Read all device properties
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195
The following table lists the available Read commands:
basic Read basic properties
network Read network properties
ipsettings Read IP settings
rs232 Read RS232 properties
properties Read connection properties
manager Read KE Management software prop-
erties
streams Read enable media properties
tx Read source stream IP properties
(User Station)
usbmode Read USB mod e properties
(User Station)
multicast Read multicast properties
(Transmitter)
videoqtyadvanced Read advanced video properties
(Transmitter)
ossettings Read OS properties
(Transmitter)
Comman
dOutput Input Number Control Description
read o i xx all Read output or input xx
all device properties
xx: Device ID or IP
address
read o i xx basic Read output or input xx
basic properties
xx: Device ID or IP
address
read o i xx network Read output or input xx
network properties
xx: Device ID or IP
address
read o i xx ipsettings Read output or input xx
IP address properties
xx: Device ID or IP
address
Control Description
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read o i xx rs232 Read output or input xx
RS-232 properties
xx: Device ID or IP
address
read o i xx properties Read output or input xx
connection properties
xx: Device ID or IP
address
read o i xx manager Read output or input xx
KE Management IP
and port properties
xx: Device ID or IP
address
read o i xx streams Read output or input xx
enable media
properties
xx: Device ID or IP
address
read o xx tx Read output xx source
stream IP address
properties
xx: User Station ID or
IP address
read o xx usbmode Read output xx USB
mode properties
xx: User Station ID or
IP address
read i xx multicast Read input xx multicast
properties
xx: T ransmitter ID or IP
address
read i xx videoqtyad
vanced Read input xx
advanced video
properties
xx: T ransmitter ID or IP
address
read i xx ossettings Read input xx OS
properties
xx: T ransmitter ID or IP
address
read all Read all properties of
local User Station
Comman
dOutput Input Number Control Description
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197
Note: 1. Each command string can be separated with a space.
2. Skip the Output or Input and Number command strings to read the
local User Station properties.
read basic
network
ipsettings
rs232
properties
manager
streams
tx
usbmode
Read [control]
properties of local User
Station.
Comman
dOutput Input Number Control Description
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Set Command
The Set command allows you to configure the properties of a device. So me
settings require that both the device and Matrix Manger are online or the
command will fail.
The formula for the Set command is as follows:
Command + Output + Input + Number + Control + Value + [Enter]
1. For example, to set the name of the local User Station to KE6940TX1,
type the following:
set Name=KE6940TX1 [Enter]
2. For example, to set the description of Transmitter (192.168.0.33) to KE
Room B, type the following :
set o192.168.0.19 Description=KE Room B [Enter]
3. For example, to set the DHCP settings of Transmitter (192.168.0.28) to
static, type the following:
set i192.168.0.28 dhcpFlag=STATIC [Enter]
4. For example, to set the IP settings of the local User S tation to 192.168.0.2,
type the following:
set ipAddr=192.168.0.2 [Enter]
5. For example, to set the Transmitter Vid eo IP setting to 192.168.0.44 for
User Station (192.168.0.56), type the following:
set o192.168.0.56 TxVideoIP=192.168.0.44 [Enter]
The following tables show the possible values for the Set command:
Command Description
set Set command
Output Description
o Output command
Input Description
i Input command
Number Description
xx Output or Input number
xx: Device ID or IP address
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Control Description
Name Sets the device name
Description Sets the device description
ipInstallerFlag Sets the IP installer option
dhcpFlag Sets the DHCP setting
ipAddr Sets the IP address
netmask Sets the subnet mask
gw Sets the default gateway
modeFlag Sets the device mode
BaudRate Sets the baud rate setting
Parity Sets the parity setting
DataBit Sets the data bit setting
StopBit Sets the stop bit setting
FlowCtrl Sets the flow control setting
TxVideoIP Sets the Transmitter video IP setting
TxAudioIP Sets the Transmitter audio IP setting
TxUSBIP Sets the Transmitter USB IP setting
TxRSIP Sets the Transmitter RS-232 IP setting
VideoEnFlag Sets the (enable media) video source
stream
AudioEnFlag Sets the (enable media) audio source
stream
USBEnFlag Sets the (enable media) USB source
stream
RSEnFlag Sets the (enable media) RS232
source stream
ManagerIP Sets the KE Management software IP
ManagerPort Sets the KE Management software
port
Beeper Sets the beeper
RxVM Sets the USB mode setting
USBSecure Sets the USB encryption
PortOS Sets the port OS setting
OSLanguage Sets the OS language
videoMCastEn Sets the enable multicast video setting
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The following table lists the available Set commands:
audioMCastEn Set s the enable multicast audio setting
Edid Sets the EDID mode selection setting
VideoType Sets the video type setting
ColorDepth Sets the color depth setting
BandwidthLimit Sets the bandwidth limit setting
VideoQty Sets the video quality setting
BGRefresh Sets the background refresh setting
Beeper Sets the beeper setting
OccupyTimeout Sets the occupy timeout setting
Resolution Sets the resolution setting
Value Description
=yy Set value to yy
yy: Enter a value that corresponds to
the control being used
Comm
and Output Input Number Control Value Description
Set o i xx Name yy Set output or input xx
Name to yy
xx: Device ID or IP
address
yy: Name value
Set o i xx Description yy Set output or input xx
Description to yy
xx: Device ID or IP
address
yy: Description value
Set o i xx ipInstallerFlag yy Set output or input xx
ipInstallerFlag to yy
xx: Device ID or IP
address
yy: enable, viewonly,
disable
Control Description
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201
Set o i xx dhcpFlag yy Set output or input xx
dhcpFlag to yy
xx: Device ID or IP
address
yy: dhcp, static
Set o i xx ipAddr yy Set output or input xx
ipAddr to yy
xx: Device ID or IP
address
yy: IP address value
Set o i xx netmask yy Set output or input xx
netmask to yy
xx: Device ID or IP
address
yy: Subnet mask value
Set o i xx gw yy Set output or input xx
gw to yy
xx: Device ID or IP
address
yy: Default gateway
value
Set o i xx modeFlag yy Set output or input xx
modeFlag to yy
xx: Device ID or IP
address
yy: extender, matrix
Set o i xx BaudRate yy Set output or input xx
BaudRate to yy
xx: Device ID or IP
address
yy: 9600, 19200,
38400, 115200
Set o i xx Parity yy Set output or input xx
Parity to yy
xx: Device ID or IP
address
yy: none, even, odd
Set o i xx DataBit yy Set output or input xx
DataBit to yy
xx: Device ID or IP
address
yy: 5, 6, 7, 8
Comm
and Output Input Number Control Value Description
KVM Over IP Matrix System User Manual
202
Set o i xx StopBit yy Set output or input xx
StopBit to yy
xx: Device ID or IP
address
yy: 1, 1.5, 2
Set o i xx FlowCtrl yy Set output or input xx
FlowCtrl to yy
xx: Device ID or IP
address
yy: none, hardware,
Xon, Xoff
Set o i xx TxVideoIP yy Set output xx
TxVideoIP to yy
xx: Device ID or IP
address
yy: IP address value
Set o xx TxAudioIP yy Set output xx
TxAudioIP to yy
xx: Device ID or IP
address
yy: IP address value
Set o xx TxUSBIP yy Set output xx TxUSBIP
to yy
xx: Device ID or IP
address
yy: IP address value
Set o xx TxRSIP yy Set output xx TxRSIP
to yy
xx: Device ID or IP
address
yy: IP address value
Set o i xx VideoEnFlag yy Set output or input xx
VideoEnFlag to yy
xx: Device ID or IP
address
yy: enable, disable
Set o i xx AudioEnFlag yy Set output or input xx
AudioEnFlag to yy
xx: Device ID or IP
address
yy: enable, disable
Comm
and Output Input Number Control Value Description
Chapter 13. CLI Commands
203
Set o i xx USBEnFlag yy Set output or input xx
USBEnFlag to yy
xx: Device ID or IP
address
yy: enable, disable
Set o i xx RSEnFlag yy Set output or input xx
RSEnFlag to yy
xx: Device ID or IP
address
yy: enable, disable
Set o i xx ManagerIP yy Set output or input xx
ManagerIP to yy
xx: Device ID or IP
address
yy: KE Management
software IP address
Set o i xx ManagerPort yy Set output or input xx
ManagerPort to yy
xx: Device ID or IP
address
yy: KE Management
software port
Set o i xx Beeper yy Set output or input xx
Beeper to yy
xx: Device ID or IP
address
yy: enable, disable
Set o xx RxVM yy Set output xx RxVM to
yy
xx: Device ID or IP
address
yy: vm, vusb
Set o xx USBSecure yy Set output xx
USBSecure to yy
xx: Device ID or IP
address
yy: on, off
Set i xx PortOS yy Set input xx PortOS to
yy
xx: Device ID or IP
address
yy: win, mac, sun, other
Comm
and Output Input Number Control Value Description
KVM Over IP Matrix System User Manual
204
Set i xx OSLanguage yy Set input xx
OSLanguage to yy
xx: Device ID or IP
address
yy: english, japanese,
french, german,
spanish, korean,
chinese(traditional),
english(uk), swedish,
arabic, belgian,
canadian-bilingual,
french(canada), czech,
danish, finnish, greek,
hebrew, hungarian,
international(iso),
italian, latin american,
dutch, norwegian,
persian(farsi), polish,
portuguese, russian,
slovak, french
(switzerland), german
(switzerland),
switzerland, reserved,
turkish-q, reserved,
serbo-croatian
Set i xx videoMCastEn yy Set input xx
videoMCastEn to yy
xx: Device ID or IP
address
yy: enable, disable
Set i xx audioMCastEn yy Set input xx
audioMCastEn to yy
xx: Device ID or IP
address
yy: enable, disable
Set i xx Edid yy Set input xx Edid to yy
xx: Device ID or IP
address
yy: default, auto,
manual, remix
Set i xx VideoType yy Set input xx VideoType
to yy
xx: Device ID or IP
address
yy: dvi-d, dvi-a
Comm
and Output Input Number Control Value Description
Chapter 13. CLI Commands
205
Set i xx ColorDepth yy Set input xx ColorDepth
to yy
xx: Device ID or IP
address
yy: 8, 16, 24
Set i xx BandwidthLimit yy Set input xx
BandwidthLimit to yy
xx: Device ID or IP
address
yy: unlimited, 10, 20,
50, 100, 200, 500
Set i xx VideoQty yy Set input xx VideoQty
to yy
xx: Device ID or IP
address
yy: 1, 2, 3, 4, 5
Set i xx BGRefresh yy Set input xx BGRefresh
to yy
xx: Device ID or IP
address
yy: off, 16, 32, 64, 128,
256
Set i xx OccupyTimeout yy Set input xx
OccupyTimeout to yy
xx: Device ID or IP
address
yy: 1~240
Set i xx Resolution yy Set input xx Resolution
to yy
xx: Device ID or IP
address
yy: 1920x1200,
1920x1080,
1680x1050,
1600x1200, 1600x900,
1440x900, 1400x1050,
1366x768, 1280x1024,
1280x960, 1280x720,
1152x864, 1024x768,
800x600, 720x400,
640x480
Comm
and Output Input Number Control Value Description
KVM Over IP Matrix System User Manual
206
This Page Intentionally Left Blank
207
Appendix
Safety Instructions
General
This product is for indoor use only.
Read all of these instructions. Save them for future reference.
Follow all warnings and instructions marked on the device.
Do not place the device on any unstable surface (cart, stand, table, etc.). If
the device falls, serious damage wi ll resul t.
Do not use the device near water.
Do not place the device near, or over, radiators or heat registers.
The device cabinet is provided with slots and openings to allow for
adequate ventilation. To ensure reliable operation, and to protect against
overheating, these openings must never be bl ocked or covered.
The device should never be placed on a soft surface (bed, sofa, rug, etc.) as
this will block its ventilation openings. Likewise, the device should not be
placed in a built in enclosure unless adequate ventilation has been provided.
Never spill liquid of any kind on the device.
Avoid circuit overloads. Before connecting equip ment to a circuit, kn ow
the power supply’s limit and never exceed it. Always review the electrical
specifications of a circuit to ensure that you are not creating a dangerous
condition or that one doesn’t already exist. Circuit overloads can cause a
fire and destroy equipment.
Unplug the device from the wall outlet before cleaning. Do not use liquid
or aerosol cleaners. Use a damp cloth for cleaning.
The device shoul d be oper ated from the type of power source indicated on
the marking label. If you are not sure of the type of power available,
consult your dealer or local power company.
The device is designed for IT power distribution systems with 230V
phase-to-phase voltage.
To prevent damage to yo ur installation it is important that all devices are
properly grounded.
The device is equipped with a 3-wire grounding type plug. This is a safety
feature. If you are unable to insert the plug into the outlet, contact your
electrician to replace your obsolete outlet. Do not attempt to defeat the
KVM Over IP Matrix System User Manual
208
purpose of the grounding-type plug. Always follow you r local /national
wiring codes.
Do not allow anything to rest on the power cord or cables. Route the
power cord and cables so that they cannot be stepped on or tripped over.
If an extension cord is used with this device make sure that the total of the
ampere ratings of all products used on this cord does not exceed the
extension cord ampere rating. Make sure that the total of all products
plugged into the wall outlet does not exceed 15 amperes.
To help protect your system from sudden, transient increases and
decreases in electrical power, use a surge suppressor, line conditioner, or
uninterruptible power supply (UPS).
Position system cables and power cables carefully; Be sure that nothing
rests on any cables.
Never push objects of any kind into or through cabinet slots. They may
touch dangerous voltage points or short out parts resulting in a risk of fire
or electrical shock.
Do not attempt to service the device yoursel f. Refer all servicin g to
qualified service personnel.
If the following conditions occur, unplug the device from the wall outlet
and bring it to qualified service personnel for repair.
The power cord or plug has become damaged or frayed.
Liquid has been spilled into the device.
The device has been exposed to rain or water.
The device has been dropped, or the cabinet has been damaged.
The device exhibits a distinct change in performance, indicating a need
for service.
The device does not operate normally when the operating instructions
are followed.
Only adjust those controls that are covered in the operating instructions.
Improper adjustment of other controls may result in damage that will
require extensive work by a qualified technician to repair.
Appendix
209
Rack Mounting
Before working on the rack, ma ke sure that the stabilizers are secured to
the rack, extended to the floor, and that the full weight of the rack rests on
the floor. Install front and side stabilizers on a single rack or front
stabilizers for joined multiple racks before working on the rack.
Always load the rack from the bottom up, and load the heaviest item in the
rack first.
Make sure that the rack is level and stable before extending a device from
the rack.
Use caution when pressing the device rail release latches and sliding a
device into or out of a rack; the slide rails can pinch your fingers.
After a device is inserted into the rack, carefully extend the rail into a
locking position, and then slide the device into the rack.
Do not overload the AC supply branch circuit that provides power to the
rack. The total rack load should not exceed 80 percent of the branch circuit
rating.
Make sure that all equipment used on the rack – including power strips and
other electrical connectors – is properly grounded.
Ensure that proper airflow is provided to devices in the rack.
Ensure that the operating ambient temperature of the rack environment
does not exceed the maximum ambient temperature specified for the
equipment by the manufacturer.
Do not step on or stand on any device when servicing other devices in a
rack.
KVM Over IP Matrix System User Manual
210
Technical Support
International
For online technical support – including troubleshooting, documentation,
and software updates: http://support.aten.com
For telephone support, See Telephone Support, page iii :
North America
When you contact us, please have the following information ready beforehand:
Product model number, serial number, and date of purchase.
Your computer configuration, including operating syst em, revi sion level,
expansion cards, and software.
Any error messages displayed at the time the error occurred.
The sequence of operations that led up to the error.
Any other information you feel may be of help.
Email Support support@aten-usa.com
Online
Technical
Support
Troubleshooting
Documentation
Software Updates
http://www.aten-usa.com/support
Telephone Support 1-888-999-ATEN ext 4988
Appendix
211
Specifications
KE6900T / KE6940T
Function KE6900T KE6940T
Connectors Console
Ports Keyboard 1 x USB Type A Female (White)
Video 1 x DVI-I Female
(White) 2 x DVI-I Female
(White)
Mouse 1 x USB Type A Female (White)
Speaker 1 x Mini Stereo Jack Female (Green)
Mic. 1 x Mini Stereo Jack Female (Pink)
RS-232 1 x DB-9 Male (Black)
KVM
Ports KB / Mouse USB Type B Female (White)
Speaker 1 x Mini Stereo Jack (Green)
Mic. 1 x Mini Stereo Jack (Pink)
Video 1 x DVI-I Female
(White) 2 x DVI-I Female
(White)
RS-232 1 x DB-9 Female (Black)
Power 1 x DC Jack (Black)
LAN 1 x RJ-45 Female (Black)
Switches Function 1 x Slide switch (Black)
(Auto, RS-232 Config, Local)
Reset 1 x Semi-recessed Pushbutton
LEDs LAN 1 (Green / Orange)
Power 1 x Blue
Local 1 x Green
Remote 1 x Green
Emulation Keyboard / Mouse USB
Power Consumption DC 5V
Video Resolution Up to 1920 x 1200
Environment Operating Temp. 0–50ºC
Storage Temp. -20–60ºC
Humidity 0–95% RH, Non-condensing
KVM Over IP Matrix System User Manual
212
Physical
Properties Housing Metal
Weight 1.14 kg 1.15 kg
Dimensions
(L x W x H) 21.50 x 16.29 x 4.18 cm
Function KE6900T KE6940T
Appendix
213
KE6900R / KE6940R
Function KE6900R KE6940R
Connectors USB Virtual Media 2 x USB Type A Female (White)
Console
Ports Keyboard 1 x USB Type A Female (White)
Video 1 x DVI-I Female
(White) 2 x DVI-I Female
(White)
Mouse 1 x USB Type A Female (White)
Speaker 1 x Mini Stereo Jack Female (Green)
Mic. 1 x Mini Stereo Jack Female (Pink)
RS-232 1 x DB-9 Male (Black)
Power 1 x DC Jack (Black)
LAN 1 x RJ-45 Female (Black)
Switches OSD 1 x Pushbutton
Video 1 x Pushbutton
Graphics 1 x Pushbutton
Function 1 x Slide Switch (Black)
(Extension, RS-232 Config)
Reset 1 x Semi-recessed Pushbutton
LEDs LAN 1 (Green / Orange)
Power 1 x Blue
Local 1 x Green
Remote 1 x Green
Emulation Keyboard / Mouse USB
Power Consumption DC 5V
Video Resolution Up to 1920 x 1200
Environment Operating Temp. 0–50ºC
Storage Temp. -20–60ºC
Humidity 0–95% RH, Non-condensing
Physical
Properties Housing Metal
Weight 1.25 kg 1.25 kg
Dimensions
(L x W x H) 22.75 x 17.16 x 5.48 cm
KVM Over IP Matrix System User Manual
214
KE6900ST
Function KE6900ST
Connectors KVM
Ports KB / Mouse USB Type B Female (White)
Video 1 x DVI-D Male (White)
RS-232 1 x DB-9 Female (Black)
Power 1 x DC Jack (Black)
LAN 1 x RJ-45 Female (Black)
Switch Reset 1 x Semi-recessed Pushbutton
LEDs LAN 1 (Green / Orange)
Power 1 x Blue
Emulation Keyboard / Mouse USB
Power Consumption 5 V / 7.3 W
Video Resolution Up to 1920 x 1200
Environment Operating Temp. 0–50ºC
Storage Temp. -20–60ºC
Humidity 0–95% RH, Non-condensing
Physical
Properties Housing Metal
Weight 0.43 kg
Dimensions
(L x W x H) 14.39 x 10.30 x 3.00 cm
Appendix
215
KE8950T / KE8952T
Function KE8950T KE8952T
Connectors Console
Ports Keyboard 1 x USB Type A Female (White)
Video 1 x HDMI Female (Silver)
Mouse 1 x USB Type A Female (White)
Speaker 1 x Mini Stereo Jack Female (Green)
Mic. 1 x Mini Stereo Jack Female (Pink)
RS-232 1 x DB-9 Male (Black)
KVM
Ports KB / Mouse USB Type B Female (White)
Speaker 1 x Mini Stereo Jack (Green)
Mic. 1 x Mini Stereo Jack (Pink)
Video 1 x HDMI Female (Silver)
RS-232 1 x DB-9 Female (Black)
LAN 1 x RJ-45 Female
(Black) 1 x RJ-45 Female
(Black; PoE)
LAN 1 x SFP Module Female (Black)
Power 1 x DC Jack (Black)
Switches Function 1 x Slide Switch (Black)
(Auto, RS-232 Config, Local)
Reset 1 x Semi-recessed Pushbutton
LEDs LAN 1 (Green / Orange)
Power 1 x Blue
Local 1 x Green
Remote 1 x Green
Emulation Keyboard / Mouse USB
Power Consumption DC 5V, 7.22 W
Video Resolution Up to 3840 x 2160 @ 30 Hz (4:4:4)
Environment Operating Temp. 0–50ºC
Storage Temp. -20–60ºC
Humidity 0–95% RH, Non-condensing
Physical
Properties Housing Metal
Weight 1.10 kg 1.13 kg
Dimensions
(L x W x H) 21.50 x 16.29 x 4.18 cm
KVM Over IP Matrix System User Manual
216
KE8950R / KE8952R
Function KE8950R KE8952R
Connectors USB Virtual Media 2 x USB Type A Female (White)
Console
Ports Keyboard 1 x USB Type A Female (White)
Video 1 x HDMI Female (Silver)
Mouse 1 x USB Type A Female (White)
Speaker 1 x Mini Stereo Jack Female (Green)
Mic. 1 x Mini Stereo Jack Female (Pink)
RS-232 1 x DB-9 Male (Black)
LAN 1 x RJ-45 Female
(Black) 1 x RJ-45 Female
(Black; PoE)
LAN 1 x SFP Module Female (Black)
Power 1 x DC Jack (Black)
Switches OSD 1 x Pushbutton
Video 1 x Pushbutton
Graphics 1 x Pushbutton
Function 1 x Slide Switch (Black)
(Extension, RS-232 Config)
Reset 1 x Semi-recessed Pushbutton
LEDs LAN 1 (Green / Orange)
Power 1 x Blue
Local 1 x Green
Remote 1 x Green
Emulation Keyboard / Mouse USB
Power Consumption DC 5V, 5.65 W
Video Resolution Up to 3840 x 2160 @ 30 Hz (4:4:4)
Environment Operating Temp. 0–50ºC
Storage Temp. -20–60ºC
Humidity 0–95% RH, Non-condensing
Physical
Properties Housing Metal
Weight 1.23 kg 1.26 kg
Dimensions
(L x W x H) 22.75 x 17.16 x 5.48 cm
Appendix
217
Optional Rack Mounting
For convenience and flexibility, two optional rack mounting kits are available
as shown in the following table:
Dual Rack Mounting
The 2X-021G Dual Rack Mounting Kit installs two KE6900/ KE8950 units
side by side in 1U of server rack space.
1. Remove four screws from the units and then use the same screws to secure
the units together with th e link bracket.
(Continues on next page.)
Mounting Type Model
KE69 Dual Rack Mount Kit 2X-021G
KE69 Single Rack Mount Kit 2X-031G
Video Extender Rack Mount Kit
(KE6900ST only) VE-RMK 1U
Link Bracket
KVM Over IP Matrix System User Manual
218
2. Remove the bottom and side screw from each unit.
3. Use the screws in step 2 to install the left and right moun ting brackets.
Remove Screws
Remove Screws
Right
Mounting
Bracket
Phillips Head
Hex Screw
Phillips Head
Hex Screw
Left
Mounting
Bracket
Appendix
219
4. Screw the mounting brackets to the rack.
KVM Over IP Matrix System User Manual
220
Single Rack Mounting
The 2X-031G Single Rack Mounting kit installs one KE6900/KE8950 unit in
1U of server rack space.
1. Remove the eight screws and plastic guards from the unit.
2. Remove the bottom and side screws from the unit.
(Continues on next page.)
Appendix
221
3. Use the screws in step 2 to install the right and left mounting brackets.
4. Screw the mounting brackets to the rack.
KVM Over IP Matrix System User Manual
222
IP Installer
From a client computer running Windows, an IP address for a transmitter or
receiver can be assigned with the IP Installer utility. The utility can be obtained
from the Download area of our website or from the pro duct page on the
Software & Driver tab. After downloading the utility to your client computer,
do the following:
1. Unzip the contents of IPIn staller.zip to a directory on your hard drive.
2. Go to the directory that you unzipped the IPInstaller program to and run
IPInstaller.exe. A dialog box similar to the one below appears:
3. Select the Transmitter or Receiver in the Device List.
Note: 1. If the list is empty, or your device doesn't appear, click
Enumerate to refresh the Device List.
2. If there is more than one device in the list, use the MAC address
to pick the one you want. The MAC address is located on the
devices bottom panel.
4. Select either Obtain an IP address automatically (DHCP), or Specify an
IP address. If you chose the latter, fill the IP Address, Subnet Mask, and
Gateway fields with the information appropriate to your network.
5. Click Set IP.
6. After the IP address shows up in the Devi ce List, click Exit.
Appendix
223
Trusted Certificates
Overview
When you try to log in to the device from your bro wser, a Security Al ert
message appears to inform you that the device’s certificate is not trusted, and
asks if you want to proceed.
The certificate can be trusted, but the alert is triggered because the certificate’s
name is not found on the Microsoft list of Trusted Authorities. You can ignore
the warning and click Yes to go on.
KVM Over IP Matrix System User Manual
224
Self-Signed Private Certificates
If you wish to create your own self-signed encryption key and certificate, a free
utility – openssl.exe – is available for do wnlo ad over the web at
www.openssl.org. To create your private key and certificate do the following:
1. Go to the directory where you downloaded and extracted openssl.exe to.
2. Run openssl.exe with the following parameters:
openssl req -new -newkey rsa:1024 -days 3653 -nodes -x509
-keyout CA.key -out CA.cer -config openssl.cnf
Note: 1. The command should be entered all on one line (i.e., do not press
[Enter] until all the parameters have been keyed in).
2. If there are spaces in the input, surround the entry in quotes (e.g.,
“ATEN International”).
To avoid having to input information during key generation the following
additional parameters can be used:
/C /ST /L /O /OU /CN /emailAddress.
Examples
openssl req -new -newkey rsa:1024 -days 3653 -nodes -x509
-keyout CA.key -out CA.cer -config openssl.cnf -subj
“/C=yourcountry/ST=yourstateorprovince/L=yourlocationor
city/O=yourorganiztion/OU=yourorganizationalunit/
CN=yourcommonname/emailAddress=name@yourcompany.com
openssl req -new -newkey rsa:1024 -days 3653 -nodes -x509
-keyout CA.key -out CA.cer -config openssl.cnf -subj
“/C=CA/ST=BC/L=Richmond/O=ATEN International/OU=ATEN
/CN=ATEN/emailAddress=eservice@aten.com.tw
Importing the Files
After the openssl.exe program completes, two files – CA.key (the private key)
and CA.cer (the self-signed SSL certificate) – are created in the directory that
you ran the program from.
Appendix
225
RS-232 Pin Assignments
Pin assignments for the Transmitter and Receiver’s rear RS-232 port that is
used for connecting to a serial terminal are given in the table, below:
Transmitter Front RS-232 Port
Pin assignments for the Transmitter’s front RS-232 port that is used for
connecting to a computer for serial control are given in the table, below:
Pin Assignment
1 N/A None
DB9 Male
2RXDReceive Data
3 TXD Transmit Data
4 DTR Data Terminal Ready
5 GND Signal Ground
6 DSR Data Set Ready
7 RTS Request to Sent
8 CTS Clear to Sent
9 N/A None
Pin Assignment
1 N/A None
DB9 Female
2 TXD Transmit Data
3RXDReceive Data
4 DSR Data Set Ready
5 GND Signal Ground
6 DTR Data Terminal Ready
7 CTS Clear to Sent
8 RTS Request to Sent
9 N/A None
KVM Over IP Matrix System User Manual
226
Multicast IP Address
Multicasting helps to broadcast audi o and vid e o data from a transmitter to
multiple user stations over a network. To setup up Multicasting on a network
switch you must know the Audio and Video Multicast IP address which can be
found on the KE Transmitter. To determinate the default Multicast IP address
set by the KE device use the instructions below. The Multicast IP addresses can
be set manually using Telnet.
KE Multicast Rule
All Audio and Video Multicast IP addresses use the format: 230 .X.Y.Z.
X.Y.Z relates to the Transmitter’s IP ad dress and 230 is always the first octet
of a Multicast IP address. You use the Transmitter’s IP address to find X and
then use it to calculate the Audio and Video Multicast IP address.
Multicast IP Formula
To calculate the Audio and Video Multicast IP address, use the Transmitter’s
IP address to determine X and then use the appropriate table below to calculate
the Multicast IP address for each data stream (audio/video).
Example:
Transmitter IP Address: 172.16.27.146; (172.X.Y.Z)
X =16
If X is between 0 ~ 127
Transmitter IP XVideo
X + 128 Audio
X + 192
Multicast
Video IP
Address
Multicast
Audio IP
Address
172.16.27.146
(example)
16 16 + 128 =
144 16 + 192 =
208 230.144.27.146 230.208.27.146
___+ 128 = ___+ 192 =
230.___.___.__ 230.___.___.__
___+ 128 = ___+ 192 =
230.___.___.__ 230.___.___.__
___+ 128 = ___+ 192 =
230.___.___.__ 230.___.___.__
Appendix
227
If X is between 128 ~ 192
If X is 192 or higher
Transmitter
IP X - 128
= A Video
A + 128 Audio
A + 192
Multicast
Video IP
Address
Multicast
Audio IP
Address
172.168.27.14
(example)
168 - 128
= 40
40 + 128
= 168 40 + 192
= 232 230.168.27.14 230.232.27.14
___ - 128
=
___+ 128
=
___+ 192
= 230.___.___.__ 230.___.___.__
___ - 128
=
___+ 128
=
___+ 192
= 230.___.___.__ 230.___.___.__
___ - 128
=
___+ 128
=
___+ 192
= 230.___.___.__ 230.___.___.__
Transmitter
IP X - 192
= A Video
A + 128 Audio
A + 192
Multicast
Video IP
Address
Multicast
Audio IP
Address
172.200.27.14
(example)
200 - 192
= 8
8 + 128
= 136
8 + 192
= 200
230.136.27.14 230.200.27.14
___ - 192
=
___+ 128
=
___+ 192
= 230.___.___.__ 230.___.___.__
___ - 192
=
___+ 128
=
___+ 192
= 230.___.___.__ 230.___.___.__
___ - 192
=
___+ 128
=
___+ 192
= 230.___.___.__ 230.___.___.__
KVM Over IP Matrix System User Manual
228
Keys to Network Performance
For optimum performance, KE Series devices requires high amounts of data to
be transferred across a network; therefore we recommend the follo wing
strategies to setup KE Series devices. Using our suggestions will provide better
performance and the highest video resolutions possible. Use each of the keys
to ensure the best transmission of data and the highest th roughput possible.
Build a Network Diagram
To build an effective KE installation, start by mapping out the layout. Create a
diagram with the KE devices, computers and routers along with how they will
be connected across the network. It also helps to write out how the devices will
interact. Use this diagram as the frame work as you decide what devices to
purchase and how to build the network effectively for the best data throughput.
Considerations:
If possible, create a private network for the KE devices
Use the same switch model thro ughout
Use a flat cascaded layout
Avoid a tree or pyramid structure
Limit cascades to two levels
Install network switches near each other
Minimize the distance of connections
Install Matrix Manger (CCKM) computer and KE devices on the same
subnet
Check the 3 Other Factors before installation
Other Factors
Choose the Right Cable
Always use Cat 5/6e Ethernet cable or higher installed by a professional
between any two devices you are installing. We recommend using ATEN
Brand Ethernet cable to ensure the quality. It’s best when installing KE devices
to use brand new Ethernet cabling for each part of the installation to ensure the
reliability of the data being transmitted. This is a key to getting the best
uninterrupted video resolution across the network.
Appendix
229
Determine the Distance
Distance is an important factor when setting up networks, with a shorter
distance and fewer hops through routers, data can be transmitted more
efficiently. So whenever possible decrease the distance and direct network
traffic effectively between subnets that communicate with each other to
increase the data throughput.
Ensure the Bandwidth
Ensuring the bandwidth ahead of time will guarantee perform a nce before
installing KE devices on a network. This will eliminate the primary cause of
problems related to video quality and transmission of data. If the speed is right
at all ends of your network, then the only other causes are derived from device
failure or limits caused by a router, switch or device setti ng.
Sample Network Diagram
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Choose a High Performance Switch
A high performance network switch is the means of a successful KE setup.
When choosing a network switch, first select the type:
Layer 2 or Layer 3 Switches
You’ll need to determine whether you need a layer 2 or a layer 3 switch for
your KE network. Layer 3 switches cost more than layer 2 switches because
they are more complex and handle more network traffic. The best way to
calculate which type of switch you need is to first determine if you will have a
dedicated network for the KE devices or if the KE devices will be on a network
that shares throughput with other network equipm ent such as compu ters,
servers and printers. If they share the network with other devices its best to
consider a layer 3 switch and use layer 2 switches exclusively for the KE device
connections. For larger installations we recommend using Layer 3 switches.
The major differences are:
Layer 3 Switch: IP addresses in packets are examined and intelligent
forwarding decisions are made. On a larger network broken into subnets
across long distances, a layer 3 switch becomes the best choice as they
can improve network efficiency and provide better traffic flow. They
are better at directing more traffic to dif ferent locations on a larger more
complex network, and with layer two switches working below them.
Layer 2 Switch: Packets are examined and forwarded using only the
MAC address. If you have a small central network, a layer 2 switch
should do the job. If the network is exclusive and will only transmit the
bandwidth of KE devices, layer 2 switches with the correct settings can
get the job done effectively.
Considerations
Number of ports
Choose a switch that has enough ports to match the number of KE devices you
will be installing. Sw itches typically come in 5, 8, 10, 16, 24, 28, 48, and 52-
port configurations. If you are installing 13 KE transmitters and 13 KE
receivers, you will need to purchase a switch with at least 28 ports.
Stackable verse Standalone
Stackable switches allow you to easily m a nage and configure ports spanning
across multiple switches that the KE devices are connected through. This
provides a centralized method to configure and troubleshoot the initial setup of
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231
KE devices on a network which makes fi ne tun ing the bandwidth, data
throughput and video quality easier. Stackable switches can be configured to
direct the KE transmissions between many units more specifically and
effectively. Standalone switches provide the same configuration features as
Stackable switches but they must be set individually.
Stackable switches provide an easy way to manage mul tiple switches, as one
unit. For example, instead of configuring, managing, and troubleshooting 6 28-
port switches individual ly, you can manage the six as if they are a single unit
using Stackable Switches. The six switches (168 ports) fu nction as a single
switch and are managed from one web or GUI interface.
What Stackable Switches Can do:
1. Create a link aggregation group with one port in one unit of the stack and
another port of that group in another swit ch in the stack.
2. Select a port on one switch in the stack and mirror the traffic to a switch
port on another unit of the stack; thus copy the configurat ion to direct
traffic more effectively between KE devices.
3. Apply custom ACL security settings to any port on any switch in the stack.
4. Stackable switches can be s etup in a ring configuration, so that if a port or
cable fails, the stack automatically routes around the failure, at
microsecond speeds. S tackable Switches also allow you to add and remove
stack “members” which are automatically updated and recognized as such.
Switch Specifications
The following specifications are recommended when choosing a layer 2 or
layer 3 switch:
1000Mbps Gigabit Ethernet switches (1 000 Mbps or faster Ethernet ports)
High bandwidth between switches, if possible using Fibre Channel
Layer 3 switches that efficiently processes IGMP queries
IGMP Snooping v2 or v3
Flow Control Functions
Throughput of: Full Duplex, 1Gb ps up- and down- stream speeds per port
Performance of their most onerous tasks (e.g. IGMP snooping) with
multiple dedicated processors (ASICS)
Use the same switch make and model throughout each subnet
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The maximum number of simultaneous ‘snoopable groups’ the switch can
handle meets or exceeds the number of KE transmitters that will be used to
create Channel groups
Configuring Switches and KE Devices
Configuring the switch correctly wi ll pass data more efficiently, allowing a
better stream across the network to each KE device. The following settings will
help optimize your network traffic through a switch:
Enable IGMP Snooping on L2 switches
Enable IGMP Querier on the L3 switch
Enable IGMP Fast-Leave on all switches where KE units are directly
connected
Enable Spanning Tree Protocol (STP) on all switches and enable Portfast
exclusively on switch ports that have KE units connected
Pick an appropriate forwarding mode on all switches. Use Cut-through if
available, or Store and Forward
KE transmitter Settings:
Adjust the KE transmitter settings one at a time, in small intervals, and
view the images as you do, so that you can adjust to the positive or
negative results and achieve the best quality and bandwidth possible
If the quality of color is important, set the Color Depth to 24 bits and
manually adjust other settings until you are satisfied with the visual
appearance
If moving video images are shown frequently, increase the Video Quality
setting to the highest level and reduce the Bandwi dth Limit and Color
Depth setting.
When images on the screen are more often static, increase the Background
Refresh and/or the Video Quality settings
Check that all KE units have been updated with the latest firmware version
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233
Limited Hardware Warranty
ATEN warrants its hardware in the country of purchase against flaws in materials and
workmanship for a Warranty Period of two [2] years (warranty period may vary in certain
regions/countries) commencing on the date of original purchase. This warranty period
includes the LCD panel of ATEN LCD KVM switches. Select pro ducts are warranted for
an additional year (see A+ Warranty for further details). Cables and accessories are not
covered by the Standard Warranty.
What is covered by the Limited Hardware Warranty
ATEN will provide a repair service, without charge, during the Warranty Period. If a
product is defective, ATEN will, at its discretion, have the option to (1) repair said product
with new or repaired components, or (2) replace the entire product with an identical
product or with a similar product which fulfills the same function as the defective product.
Replaced products assume the warranty of the original product for the remaining period
or a period of 90 days, whichever is longer. When the products or components are
replaced, the replacing articles shall become customer property and the replaced articles
shall become the property of ATEN.
To learn more about our warranty policies, please visit our website:
http://www.aten.com/global/en/legal/policies/warranty-policy/
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Index
A
Adding a New Device, 93
Adding Users, 128
B
Backup / Restore, 161
C
Components, 8
Configuring a Device, 105
Control Center
Screen Components, 78
User Interface, 49
Creating Groups, 131
D
Deleting a Device, 99, 109
Deleting groups, 132
Deleting user accounts, 130
Device Permissions
assigning, 137, 139, 140
F
Filter, 159
Firmware
upgrading, 160
Firmware Upgrade, 170
Firmware upgrade recovery, 164
G
Groups
assigning users, 133, 135
creating, 131
Deleting, 132
Managing, 131
Modifying, 132
removing users, 134, 136
L
Log, 156
filter, 159
M
Maintenance, 160
Managing Groups, 131
Managing Users, 128
Modifying groups, 132
Modifying user accounts, 130
O
Online
Registration, iii
P
Password
System administrator, 60, 77
Port Access
filter log, 159
Preferences, 168
Private Certificates, 224
R
Rack mounting, 23, 26
Requirements
Operating Systems, 7
OS Support, 7
RoHS, ii
S
Safety Instruction s
General, 207
Rack Mounting, 209
Self-signed certificates, 224
236
Specifications, 211
System administrator password, 60,
77
System Requirements
Computers, 5
T
Tab bar, 80
Technical Support, 210
Telephone support, iii
Tree View, 79
Trusted Certificates, 223
U
Upgrade firmware, 160
User Interface, 49
Tab bar, 80
User Management, 127
User Notice, iii
User Preferences, 168
Users
Adding, 128
assigning to groups, 133, 135
Deleting, 130
Managing, 128
Modifying, 130
removing from groups, 134, 136
Users and Groups, 133