KVM over IP Matrix System User Manual
Introduction
- Overview
Hardware Setup
OSD Operation
Software Installation
- Overview
- Download - Trial Version
Browser / Telnet Operation
- Overview
- Logging In
  - Web Components
  - Configuration Menu
    - Main Menu
    - 2. Properties
System Status
- Overview
System Settings
- Overview
- General
Connections
- Overview
Scheduled Profile
- Overview
Sessions
- Overview
Firmware Upgrade Utility
- Preparation
CLI Commands
- Serial Control Protocol Commands
Appendix
- Safety Instructions
- Limited Hardware Warranty
  - What is covered by the Limited Hardware Warranty
Index

ATEN KE8952R User Manual

Displayed below is the user manual for KE8952R by ATEN which is a product in the KVM Extenders category. This manual has pages.

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KVM over IP Matrix System

KE6900 / KE6900ST / KE6940 / KE8950 / KE8952

CCKM KE Matrix Manager Software

User Manual

www.aten.com

KVM over IP Matrix System User Manual

EMC Information

FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE

STATEMENT: This equipment has been tested and found to comply with the

limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These

limits are designed to provide reasonable protection against harmful

interference when the equipment is operated in a commercial environment.

This equipment generates, uses, and can radiate radio frequency energy and, if

not installed and used in accordance with the instruction manual, may cause

harmful interference to radio communications. Operation of this equipment in

a residential area is likely to cause harmful interference in which case the user

will be required to correct the interference at his own expense.

The device complies with Part 15 of the FCC Rules. Operation is subject to the

following two conditions: (1) this device may not cause harmful interference,

and (2) this device must accept any interference received, including

interference that may cause undesired operation.

FCC Caution: Any changes or modifications not expressly approved by the

party responsible for compliance could void the user's authority to operate this

equipment.

Warning: Operation of this equipment in a residential environment could

cause radio interference.

Suggestion: Shielded twisted pair (STP) cables must be used with the unit to

ensure compliance with FCC & CE standards.

KCC Statement

이 기기는 업무용 (A 급 ) 전자파 적합기기로서 판매자 또는 사용자는 이

점을

주의하시기 바라며 , 가정외의 지역에서 사용하는 것을 목적으로 합니

다.

RoHS

This product is RoHS compliant.

KVM over IP Matrix System User Manual

iii

User Information

Online Registration

Be sure to register your product at our online support center:

Telephone Support

For telephone support, call this number:

User Notice

All information, documentation, and specifications contained in this manual

are subject to change without prior notification by the manufacturer. The

manufacturer makes no representations or warranties, either expressed or

implied, with respect to the contents hereof and specifically disclaims any

warranties as to merchantability or fitness for any particular purpose. Any of

the manufacturer's software described in this manual is sold or licensed as is.

Should the programs prove defective following their purchase, the buyer (and

not the manufacturer, its distributor, or its dealer), assumes the entire cost of all

necessary servicing, repair and any incidental or consequential damages

resulting from any defect in the software.

The manufacturer of this system is not responsible for any radio and/or TV

interference caused by unauthorized modifications to this device. It is the

responsibility of the user to correct such interference.

The manufacturer is not responsible for any damage incurred in the operation

of this system if the correct operational voltage setting was not selected prior

to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS

CORRECT BEFORE USE.

International http://eservice.aten.com

International 886-2-8692-6959

China 86-400-810-0-810

Japan 81-3-5615-5811

Korea 82-2-467-6789

North America 1-888-999-ATEN ext 4988

United Kingdom 44-8-4481-58923

KVM over IP Matrix System User Manual

Package Contents

KE6900 / KE6940

The KE6900 / KE6940 package consists of:

1 KE6900T / KE6940T KVM over IP Transmitter

1 KE6900R / KE6940R KVM over IP Receiver

1 USB DVI-D KVM Cable (KE6900T/KE6940T only)

1 DVI-D Cable 1.8 m (KE6940T only)

1 Foot Pad Set

2 Power Adapters

1 Mounting Kit

1 User Instructions*

KE6900ST

The KE6900ST package consists of:

1 KE6900ST Slim KVM over IP Transmitter

1 USB DVI-D KVM Cable

1 Foot Pad Set

1 Power Adapter

1 Mounting Kit

1 User Instructions*

KE8950 / KE8952

The KE8950 / KE8952 package consists of:

1 KE8950T / KE8952T KVM over IP Transmitter

1 KE8950R / KE8952R KVM over IP Receiver

1 USB HDMI KVM Cable

1 Foot Pad Set

2 Power Cords (KE8950T/KE8950R only)

KVM over IP Matrix System User Manual

2 Power Adapters (KE8950T/KE8950R only)

1 Mounting Kit (KE8950T or KE8952T)

2 HDMI Lockpro

1 User Instructions*

*Features may have been added to the KE6900 / KE6900ST / KE6940 /

KE8950 / KE8952 since this manual was published. Please visit our website

to download the most up-to-date version.

Check to make sure that all of the components are present and in good order. If anything

is missing, or was damaged in shipping, contact your dealer. Read this manual

thoroughly and follow the installation and operation procedures carefully to prevent any

damage to the KE6900 / KE6900ST / KE6940 / KE8950 / KE8952 or to any other

devices on the installation.

Manual Date: 2018-03-14

other brand names and trademarks are the registered property of their respective owners.

KVM over IP Matrix System User Manual

Contents

EMC Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv

KE6900 / KE6940 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv

KE6900ST. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv

KE8950 / KE8952 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv

About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiv

Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiv

Chapter 1.

Introduction

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Supported Video Resolutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

KE6900T (Transmitter) Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

KE6900T (Transmitter) Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

KE6900R (Receiver) Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

KE6900R (Receiver) Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

KE6940T (Transmitter) Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

KE6940T (Transmitter) Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

KE6940R (Receiver) Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

KE6940R (Receiver) Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

KE6900ST (Transmitter) Front, Rear and Top View . . . . . . . . . . . . . . 22

KE8950T / KE8952T (Transmitter) Front View . . . . . . . . . . . . . . . . . . 24

KE8950T / KE8952T (Transmitter) Rear View . . . . . . . . . . . . . . . . . . 25

KE8950R / KE8952R (Receiver) Front View. . . . . . . . . . . . . . . . . . . . 27

KE8950R / KE8952R (Receiver) Rear View . . . . . . . . . . . . . . . . . . . . 29

Chapter 2.

Hardware Setup

Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

KE6900T/KE6940T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

KE6900ST. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

KVM over IP Matrix System User Manual

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Wall Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

KE6900T/KE6940T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

KE6900ST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

KE6900 Point-to-Point Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

KE6900 Point-to-Point Installation 1 of 2. . . . . . . . . . . . . . . . . . . . . . .37

KE6900 Point-to-Point Installation 2 of 2 . . . . . . . . . . . . . . . . . . . . 38

KE8950 Point-to-Point Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

KE8950 Point-to-Point Installation 1 of 2. . . . . . . . . . . . . . . . . . . . . . .40

KE8950 Point-to-Point Installation 2 of 2 . . . . . . . . . . . . . . . . . . . . 41

KE6900ST Point-to-Point Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Setting up a LAN Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

KE6900 LAN Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

KE6900 Network Installation Diagram 1 of 2. . . . . . . . . . . . . . . . . . . .46

KE6900 Network Installation Diagram 2 of 2 . . . . . . . . . . . . . . . . . 47

KE8950 LAN Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

KE8950 Network Installation Diagram 1 of 2. . . . . . . . . . . . . . . . . . . .50

KE8950 Network Installation Diagram 2 of 2 . . . . . . . . . . . . . . . . . 51

Network Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Exit OSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Default IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

KE I/O Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

LED Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Chapter 3.

OSD Operation

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Invoking the OSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Touch Screen Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

OSD Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Microphone Hotkey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

OSD Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Receiver Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Transmitter Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

User Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Connecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Connections Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

List Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Array Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Profile Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Push Content. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

KVM over IP Matrix System User Manual

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Pull Content. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Chapter 4.

Software Installation

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Download - Trial Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

KE Matrix Manager Software Install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Upgrading Trial Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Linux Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Chapter 5.

Browser / Telnet Operation

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

The KE Matrix Manager Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Web Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Installation Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Instant Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Telnet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Configuration Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Main Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

1. Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

2. Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

3. System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Chapter 6.

System Status

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

System Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Transmitter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Transmitter Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Copy & Paste . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Virtual Transmitter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Intelligent Dual Video Output Management. . . . . . . . . . . . . . . . . 113

Transmitter Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Transmitter Permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Receiver Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Copy & Paste . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Receiver Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Video Wall. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Receiver Permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Account. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Adding Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Modifying Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

KVM over IP Matrix System User Manual

Deleting Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Adding Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Modifying Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134

Deleting Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Permissions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Assigning Device Permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Adding a Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Adding a Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142

Chapter 7.

System Settings

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

ANMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Event Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146

Authentication & Authorization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

FW Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Redundancy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Backup / Restore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155

Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156

Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156

Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Private Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157

Certificate Signing Request. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160

Chapter 8.

Connections

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162

Chapter 9.

Scheduled Profile

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Chapter 10.

Sessions

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Chapter 11.

Firmware Upgrade Utility

Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Starting the Upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

KVM over IP Matrix System User Manual

Upgrade Succeeded . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Chapter 12.

CLI Commands

Serial Control Protocol Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Configuring the Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Device/Profile Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Switch Port Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Mute Command. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Profile Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

EDID Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Reset Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

RS-232 Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

OSD Command. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

List Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Read Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

Set Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Appendix

Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

KE6900T / KE6940T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

KE6900R / KE6940R . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209

KE6900ST. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

KE8950T / KE8952T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

KE8950R / KE8952R . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212

Optional Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

Dual Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

Single Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216

IP Installer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218

Trusted Certificates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

Self-Signed Private Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220

Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220

Importing the Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220

RS-232 Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

Transmitter Front RS-232 Port . . . . . . . . . . . . . . . . . . . . . . . . . . 221

Multicast IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222

KE Multicast Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222

KVM over IP Matrix System User Manual

Multicast IP Formula . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222

If X is between 0 ~ 127 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .222

If X is between 128 ~ 192 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223

If X is 192 or higher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .223

Keys to Network Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

Build a Network Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

Other Factors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

Choose a High Performance Switch . . . . . . . . . . . . . . . . . . . . . . . . .226

Layer 2 or Layer 3 Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226

Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226

Number of ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226

Stackable verse Standalone . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226

What Stackable Switches Can do:. . . . . . . . . . . . . . . . . . . . . . . .227

Switch Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .227

Configuring Switches and KE Devices . . . . . . . . . . . . . . . . . . . . . . . 228

KE transmitter Settings:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .228

Recommended Network Switches . . . . . . . . . . . . . . . . . . . . . . . . . .228

Limited Hardware Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .229

What is covered by the Limited Hardware Warranty . . . . . . . . . . . . . 229

KVM over IP Matrix System User Manual

xii

About This Manual

This User Manual is provided to help you get the most from your KVM over

IP Matrix System. It covers all aspects of installation, configuration and

operation. An overview of the information found in the manual is provided

below.

Chapter 1, Introduction, introduces you to the KVM over IP Matrix

System. Its purpose, features and benefits are presented, and its front and back

panel components are described.

Chapter 2, Hardware Setup, provides step-by-step instructions for setting

up your installation, and explains some basic operation procedures.

Chapter 3, OSD Operation, explains the fundamental concepts involved in

operating the KE6900 / KE6900ST / KE6940 / KE8950 / KE8952, and

provides a complete description of the On Screen Displays (OSDs) and how to

work with them.

Chapter 4, Software Installation, explains the administrative procedures

that are required to download and install the KE Matrix Manager software on

Windows and Linux computers.

Chapter 5, Browser / Telnet Operation, explains how to log in to the KE

Matrix Manager with a web browser, and describes the features, functions, and

how to work with the browser's main interface.

Chapter 6, System Status, explains how to use the KE Matrix Manager’s

System Status panel to manage Transmitters, Receivers, Users, Profiles and

Logs.

Chapter 7, System Settings, explains the KE Matrix Manager’s system

settings, which include the General, ANMS, LDAP/AD, RADIUS, TACACS+

authentication, F/W Upgrade, Redundancy, Backup/Restore, Certificates, and

Sessions tabs.

Chapter 8, Connections, describes how to use the KE Matrix Manager ‘s

Connections panel to view and disconnect Transmitter and Receiver

connections.

Chapter 9, Scheduled Profile, describes how to use the KE Matrix

Manager’s Scheduled Profile panel to view active profile schedules.

Chapter 10, Sessions, describes how to use the KE Matrix Manager’s

Sessions panel to view and disconnect user sessions.

Chapter 11, Firmware Upgrade Utility, explains how to download and

use the Firmware Upgrade Utility to install new firmware on the devices.

KVM over IP Matrix System User Manual

xiii

Chapter 12, CLI Commands, provides a complete list of the serial

protocol and TCP/IP commands used when utilizing the RS-232 Serial Port or

a network connection to configure the KE devices.

An Appendix, at the end of the manual provides technical and

troubleshooting information.

KVM over IP Matrix System User Manual

xiv

Conventions

This manual uses the following conventions:

Product Information

For information about all ATEN products and how they can help you connect

without limits, visit ATEN on the Web or contact an ATEN Authorized

Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:

Monospaced Indicates text that you should key in.

[ ] Indicates keys you should press. For example, [Enter] means

to press the Enter key. If keys need to be chorded, they appear

together in the same bracket with a plus sign between them:

[Ctrl+Alt].

1. Numbered lists represent procedures with sequential steps.

♦Bullet lists provide information, but do not involve sequential

steps.

→Indicates selecting the option (on a menu or dialog box, for

example), that comes next. For example, Start → Run means

to open the Start menu, and then select Run.

Indicates critical information.

International http://www.aten.com

North America http://www.aten-usa.com

Chapter 1

Introduction

Overview

The KVM over IP Matrix System is a solution that combines KE Series

Extenders (KE6900, KE6940, KE6900ST, KE8950, KE8952) with the KE

Matrix Manager Software (CCKM) to extend, control and monitor access to

computers, across a network, in a multitude of ways. The system lets you setup

a matrix of remote KVM consoles that access computers across a network, with

the flexibility to control and configure each connection.

The KE Extenders consist of transmitters that connects to the computer and

receivers that provide console access from a separate location. The computer

is accessed from the remote console via a standard TCP/IP network or direct

Ethernet cable connection. This is perfect for any installation where you need

to place the console where it is convenient, but you want the computer to reside

in a secure location - away from the keyboard, mouse and display.

The KE6900 is a single view extender that supports one DVI display at each

end. The KE6940 is a dual view extender that supports two DVI displays at

each end, allowing the video output to display across two monitors.

The KE8950 and KE8952 are single view 4K HDMI extenders that support

HDCP 1.4 and HDMI 1.4a. The KE89 Series connect unit-to-unit or over a

TCP/IP network via a Gigabit Ethernet or SFP port. Both models support Fiber

Channel over Ethernet via SFP fiber modules* which connect to a network

switch at speeds up to 1 Gbps. Additionally, the KE8952’s Gigabit LAN port

supports Power over Ethernet (PoE) which provides a network connection and

powers the unit from a network switch over Cat 5e cable.

The KE Extenders have a local On Screen Display (OSD) on the receiver end

to configure both units - for easy setup and operation. Both the transmitter and

receiver have RS-232 ports to connect to a serial terminal for configuration or

serial devices such as touchscreens and barcode scanners.

As KVM over IP Matrix Extenders they can make console-to-computer

connections in several ways: one-to-one (Extender mode), one-to-many

(Splitter mode), many-to-one (Switch mode), or many-to-many (Matrix mode).

The KE Matrix Manager Software (CCKM) allows you to define matrix

connections and manage KE Extenders with features such as auto-detection of

KE Extenders, username/password authentication, switching and sharing of

KVM over IP Matrix System User Manual

connections, scheduling, permissions and more. Whether you're extending

computer access for Monitoring, Broadcasting, Editing or Workstation setup,

the KVM over IP Matrix System gives you the flexibility and control to

manage one or hundreds of extended connections.

Note: The SFP module is sold separately. You can choose the 2A-136G, a

multi-mode SFP module that provides 1 GbE connectivity up to 550 meters; or

the 2A-137G, a single-mode SFP module that provides 1 GbE connectivity up

to 10 kilometers. Visit ATEN's website or contact your ATEN dealer for more

information.

Chapter 1. Introduction

Features

Remote KVM console access of computers over LAN or Ethernet cable

connection

Dual console operation – control your system from both the Transmitter

and Receiver by USB keyboard, monitor, and mouse

RS-232 serial ports allows you to connect to a serial terminal for

configuration, and serial devices such as touchscreens and barcode

scanners1

Superior video quality – up to 1920 x 1200 @ 60 Hz with 24-bit color

depth (KE69 Series); up to 3840 x 2160 @ 30 Hz (4:4:4) with 36-bit color

depth (KE89 Series)

Supports standard VGA resolutions from 640 x 480 to 1920 x 1200 @ 60

Hz (KE69 Series); and HDMI resolutions from 640 x 480 to 3840 x 2160

@ 30 Hz (KE89 Series)

OSD (On Screen Display) on the Receiver configures both units

Supports KE Matrix Manager Web GUI administration2

Supports Power over Ethernet (PoE) functionality – compliant with IEEE

802.3at and 802.3af standards (KE8952 only)

Boundless Switching – simply move the mouse cursor across screen

boundaries to switch between different receivers

Intelligent Dual Video Output Management – split two video sources from

a dual display Transmitter and connect to each from different Receivers

Gigabit Ethernet port

Remote login security

DVI digital and analog monitor support

Built-in ESD protection and surge protection

Supports 2 channel analog (KE69 Series) and 7.1 channel surround sound

(KE89 Series) stereo speakers and microphone

Auto-MDIX - automatically detects cable type

Supports widescreen formats

Supports High-Quality Video streaming

Virtual Media Support

Hot pluggable

Rack Mountable

KVM over IP Matrix System User Manual

Upgradeable firmware

Note: 1. RS-232 serial ports support Tx/Rx/CTS/RTS/DTR/DSR signals only.

2. The KE Matrix Manager web GUI can be updated from the CCKM

page on our website (www.aten.com) or via eService website (http://

eservice.aten.com). The free version supports up to 8 KE devices. To

obtain a license for the full version of the software, please contact

your ATEN dealer.

Supported Video Resolutions

1920 x 1200 @ 60 Hz

1920 x 1080 @ 60 Hz

1680 x1050 @ 60 Hz

1600 x1200 @ 60 Hz

1600 x 900 @ 60 Hz

1440 x 900 @ 60 Hz

1400 x 1050 @ 60 Hz

1366 x 768 @ 60 Hz

1280 x 1024 @ 60/75 Hz

1280 x 960 @ 60 Hz

1280 x 720 @ 60 Hz

1152 x 864 @ 75 Hz

1024 x 768 @ 60/70/75/85 Hz

800 x 600 @ 56/60/72/75/85 Hz

720 x 400 @ 70/85 Hz

640 x 480 @ 60/72/75/85 Hz

2560 x 1080 @ 24/25/30/50/60/100/120 Hz*

3840 x 2160 @ 24/25/30 Hz*

1920 x 1440 @ 60 Hz*

2560 x 1600 @ 60 Hz*

2560 x 1440 @ 60 Hz*

2048 x 1536 @ 60 Hz*

*Only for KE89 Series.

**The pixel clock must be less than 300 MHz to support all the resolutions

listed above.

Chapter 1. Introduction

Requirements

Console

(KE6900) One DVI compatible monitor capable of the highest possible

resolution

(KE6940) Two DVI compatible monitors capable of the highest possible

resolution

(KE8950/KE8952) One HDMI compatible monitor capable of the highest

possible resolution

A USB mouse

A USB keyboard

Microphone and speakers

Computers

The following equipment must be installed on each computer that is to be

connected to the system:

(KE6900) One DVI port

(KE6940) Two DVI ports

(KE8950/KE8952) One HDMI port

USB Type A port

Audio ports

Cables

For optimal signal integrity and to simplify the setup, we strongly

recommend that you only use the high quality custom USB KVM Cable

that is provided with this package.

Software

The minimum hardware and software requirements for the computer running

the KE Matrix Manager software are:

Processor: Intel or AMD processor 1 GHz or above

RAM: 2GB or above

HDD: 16GB or above

Web browser

Java Runtime Environment (JRE) 6 with update 11 or higher

KVM over IP Matrix System User Manual

Operating System Requirements:

Windows 2000, XP, Vista, 2003, 2008, 7 and 8.1

Linux (Ubuntu, CentOS, Fedora, SUSE)

Chapter 1. Introduction

Operating Systems

The KE Series supports the following operating systems which can display

standard HDMI/DVI/VGA signals:

OS Version

Windows 2000 and higher

Linux RedHat 6.0 and higher

SUSE 8.2 and higher

Mandriva (Mandrake) 9.0 and higher

UNIX AIX 4.3 and higher

FreeBSD 3.51 and higher

Sun Solaris 8 and higher

Novell Netware 5.0 and higher

Mac OS 9 and higher

KVM over IP Matrix System User Manual

Components

KE6900T (Transmitter) Front View

No. Component Description

1 Audio Ports These mini stereo ports are for the speakers (green)

and microphone (pink).

2 KVM Ports The USB KVM cable supplied with the package that

links the Transmitter to the computer plugs into these

ports.

3 RS-232 Port This RS-232 serial port is for connecting to the

computer for serial control.

4 Remote / Local LED Lights Green to indicate which side of the installation

(Local or Remote) currently has KVM control of the

computer.

5 LAN LED This LED indicates the network status.

Lights when connected to the LAN and blinks when

the Ethernet connection is active:

Orange: 10 Mbps

Orange + Green: 100 Mbps

Green: 1000 Mbps

Off when not connected to the LAN.

6 Power LED Lights blue to indicate the unit is turned on.

Chapter 1. Introduction

KE6900T (Transmitter) Rear View

No. Component Description

1 Grounding Terminal The wire used to ground the unit connects here.

2 Reset This switch must be pushed with a thin object, such as

the end of a paper clip.

Press and release to reboot the device.

Power off, hold reset then power on the device

while pressing reset to recover from a firmware

upgrade failure.

Press and hold it in for more then three seconds

resets the unit back to its factory default

settings.

3 Audio Ports These mini stereo ports are for the speakers (green)

and microphone (pink).

4 Power Jack The cable from the DC Power adapter connects here.

5 Function Switch Use this slide switch to set the unit’s mode to:

Auto: Shared (simultaneous) KVM control of the

computer at the Transmitter and Receiver console.*

RS-232 Config: The device is ready to be

configured via serial commands through the RS-232

port.

Local: Only the local Transmitter has KVM control

of the computer. The Receiver’s KVM access to the

computer is locked.

Note: In Auto mode, RS-232 and audio functions will

work on the Receiver but not on the Transmitter.

6 RS-232 Port This RS-232 serial port is for connecting to a serial

terminal.

7 Console Ports The unit’s USB keyboard and USB mouse plug into

these ports.

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KVM over IP Matrix System User Manual

8 LAN Port The cable that connects the unit to the LAN plugs in

here.

9 DVI-I Output The cable from the local DVI monitor plugs in here.

No. Component Description

Chapter 1. Introduction

KE6900R (Receiver) Front View

No. Component Description

1 Power LED Lights blue to indicate the unit is turned on.

2 LAN LED This LED indicates the network status.

Lights when connected to the LAN and blinks when

the Ethernet connection is active:

Orange: 10 Mbps

Orange + Green: 100 Mbps

Green: 1000 Mbps

Off when not connected to the LAN.

3 Local LED Lights green to Indicate the Transmitter has KVM

access of the computer.

4 Remote LED Lights green to Indicate the Receiver has KVM access

of the computer.

5 Graphics Pushbutton Sets the displays image quality to the highest possible

grade so that images are optimized. This toggle button

turns off the Video Pushbutton option.

Graphics mode is selected by default.

6 OSD Pushbutton Use this pushbutton to open the OSD menu.

7 Video Pushbutton Sets the displays image quality to a grade that is

optimized for video playback. This toggle button turns

off the Graphics Pushbutton option.

1432

Graphics OSD Video

POWER LAN LOCAL REMOTE

56 7 8

KVM over IP Matrix System User Manual

8 USB Port Use this port for virtual media or a USB peripheral

device.

Note: 1. When using a USB disk plugged into this

port, see USB Mode, page 121.

2. This USB port does not support isochronous

endpoints, therefore USB peripherals that

stream audio or video data, such as

speakers or webcams, will not work.

No. Component Description

Chapter 1. Introduction

KE6900R (Receiver) Rear View

No. Component Description

1 Grounding

Terminal

The wire used to ground the unit connects here.

2 Reset This switch must be pushed with a thin object, such as the

end of a paper clip.

Press and release to reboot the device.

Power off, hold reset then power on the device while

pressing reset to recover from a firmware upgrade

failure.

Press and hold it in for more then three seconds

resets the unit back to its factory default settings.

3 Audio Ports These mini stereo ports are for the local speakers (green)

and microphone (pink).

4 USB Port Use this port for virtual media or a USB peripheral device.

Note: 1. When using a USB disk plugged into this port, see

USB Mode, page 121.

2. This USB port does not support isochronous

endpoints, therefore USB peripherals that stream

audio or video data, such as speakers or

webcams, will not work.

5 Power Jack The cable from the DC Power adapter connects here.

6 Function Switch Use this slide switch to set the unit’s mode:

Extension: Sets the device to use the normal TX to RX

extension mode.

RS-232 Config: The device is ready to be configured via

serial commands through the RS-232 port.

7 RS-232 Port This RS-232 serial port is for connecting to a serial terminal.

567

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KVM over IP Matrix System User Manual

8 Console Ports The unit’s USB keyboard and USB mouse plug into these

ports. When using a keyboard or mouse with special

functions, see USB Mode, page 121.

9 LAN Port The cable that connects the unit to the LAN plugs in here.

10 DVI-I Output The cable from the local DVI monitor plugs in here.

No. Component Description

Chapter 1. Introduction

KE6940T (Transmitter) Front View

No. Component Description

1 Audio Ports These mini stereo ports are for the speakers (green)

and microphone (pink).

2 KVM Ports The USB KVM cable supplied with the package that

links the Transmitter to the computer plugs into these

ports.

3 RS-232 Port This RS-232 serial port is for connecting to the

computer for serial control.

4 Remote / Local LED Lights green to indicate which side of the installation

(Local or Remote) has KVM control of the computer.

5 LAN LED This LED indicates the network status.

Lights when connected to the LAN and blinks when

the Ethernet connection is active:

Orange: 10 Mbps

Orange + Green: 100 Mbps

Green: 1000 Mbps

Off when not connected to the LAN.

6 Power LED Lights blue to indicate the unit is turned on.

5 6

KVM over IP Matrix System User Manual

KE6940T (Transmitter) Rear View

No. Component Description

1 Grounding Terminal The wire used to ground the unit connects here.

2 Reset This switch must be pushed with a thin object, such as

the end of a paper clip.

Press and release to reboot the device.

Power off, hold reset then power on the device

while pressing reset to recover from a firmware

upgrade failure.

Press and hold it in for more then three seconds

resets the unit back to its factory default

settings.

3 Audio Ports These mini stereo ports are for the local speakers

(green) and microphone (pink).

4 Power Jack The cable from the DC Power adapter connects here.

5 Function Switch Use this slide switch to set the unit’s mode to:

Auto: Shared (simultaneous) KVM control of the

computer at the Transmitter and Receiver console.*

RS-232 Config: The device is ready to be

configured via serial commands through the RS-232

port.

Local: Only the local Transmitter has KVM control

of the computer. The Receiver’s KVM access to the

computer is locked.

Note: In Auto mode, RS-232 and audio functions will

work on the Receiver but not on the Transmitter.

6 RS-232 Port This RS-232 serial port is for connecting to a serial

terminal.

7 Console Ports The unit’s USB keyboard and USB mouse plug into

these ports.

456

789

Chapter 1. Introduction

8 LAN Port The cable that connects the unit to the LAN plugs in

here.

9 DVI-I Output The cable from the local DVI monitor plugs in here.

No. Component Description

KVM over IP Matrix System User Manual

KE6940R (Receiver) Front View

No. Component Description

1 Power LED Lights blue to indicate the unit is turned on.

2 LAN LED This LED indicates the network status.

Lights when connected to the LAN and blinks when

the Ethernet connection is active:

Orange: 10 Mbps

Orange + Green: 100 Mbps

Green: 1000 Mbps

Off when not connected to the LAN.

3 Local LED Lights green to Indicate the Transmitter has KVM

access of the computer.

4 Remote LED Lights green to Indicate the Receiver has KVM access

of the computer.

5 Graphics Pushbutton Sets the displays image quality to the highest possible

grade so that images are optimized. This toggle button

turns off the Video Pushbutton option.

Graphics mode is selected by default.

6 OSD Pushbutton Use this pushbutton to open the OSD menu.

7 Video Pushbutton Sets the displays image quality to a grade that is

optimized for video playback. This toggle button turns

off the Graphics Pushbutton option.

1432

Graphics OSD Video

POWER LAN LOCAL REMOTE

56 7 8

Chapter 1. Introduction

8 USB Port Use this port for virtual media or a USB peripheral

device.

Note: 1. When using a USB disk plugged into this

port, see USB Mode, page 121.

2. This USB port does not support isochronous

endpoints, therefore USB peripherals that

stream audio or video data, such as

speakers or webcams, will not work.

No. Component Description

KVM over IP Matrix System User Manual

KE6940R (Receiver) Rear View

No. Component Description

1 Grounding

Terminal

The wire used to ground the unit connects here.

2 Reset This switch must be pushed with a thin object, such as the

end of a paper clip.

Press and release to reboot the device.

Power off, hold reset then power on the device

while pressing reset to recover from a firmware

upgrade failure.

Press and hold it in for more then three seconds

resets the unit back to its factory default settings.

3 Audio Ports These mini stereo ports are for the local speakers (green)

and microphone (pink).

4 USB Port Use this port for virtual media or a USB peripheral device.

Note: 1. When using a USB disk plugged into this port,

see USB Mode, page 121.

2. This USB port does not support isochronous

endpoints, therefore USB peripherals that

stream audio or video data, such as speakers or

webcams, will not work.

5 Power Jack The cable from the DC Power adapter connects here.

6 Function Switch Use this slide switch to set the unit’s mode:

Extension: Sets the device to use the normal TX to RX

extension mode.

RS-232 Config: The device is ready to be configured

via serial commands through the RS-232 port.

7 RS-232 Port This RS-232 serial port is for connecting to a serial

terminal.

567

8910

Chapter 1. Introduction

8 Console Ports The unit’s USB keyboard and USB mouse plug into these

ports.

9 LAN Port The cable that connects the unit to the LAN plugs in here.

10 DVI-I Output The cable from the local DVI monitors plug in here.

No. Component Description

KVM over IP Matrix System User Manual

KE6900ST (Transmitter) Front, Rear and Top View

No. Component Description

1 Reset This switch must be pushed with a thin object, such as

the end of a paper clip.

Press and release to reboot the device.

Power off, hold reset then power on the device

while pressing reset to recover from a firmware

upgrade failure.

Press and hold it in for more then three seconds

resets the unit back to its factory default settings.

2 KVM Port The USB KVM cable supplied with the package that links

the Transmitter to the computer plugs into these ports.

3 RS-232 Port This RS-232 serial port is for connecting to the computer

for serial control.

Note: When a LAN connection is detected serial

commands bypass the KE6900ST and are sent across

the network to the receiver. When no LAN connection is

detected serial commands are automatically directed to

the KE6900ST for local configuration and control.

4 LAN Port The cable that connects the unit to the LAN plugs in

here.

5 Power Jack The cable from the DC Power adapter connects here.

Rear View

Front View

6 7

Top View

Chapter 1. Introduction

6 LAN LED This LED indicates the network status.

Lights when connected to the LAN and blinks when

the Ethernet connection is active:

Orange: 10 Mbps

Orange + Green: 100 Mbps

Green: 1000 Mbps

Off when not connected to the LAN.

7 Power LED Lights blue to indicate the unit is turned on.

No. Component Description

KVM over IP Matrix System User Manual

KE8950T / KE8952T (Transmitter) Front View

No. Component Description

1 Audio Ports These mini stereo ports are for the speakers (green)

and microphone (pink).

2 KVM Ports The USB KVM cable supplied with the package that

links the Transmitter to the computer plugs into these

ports.

3 RS-232 Port This RS-232 serial port is for connecting to the

computer for serial control.

4 Remote / Local LED Lights Green to indicate which side of the installation

(Local or Remote) currently has KVM control of the

computer.

5 LAN LED This LED indicates the network status.

Lights when connected to the LAN and blinks when

the Ethernet connection is active:

Orange: 10 Mbps

Orange + Green: 100 Mbps

Green: 1000 Mbps

Off when not connected to the LAN.

6 Power LED Lights blue to indicate the unit is turned on.

Chapter 1. Introduction

KE8950T / KE8952T (Transmitter) Rear View

No. Component Description

1 Grounding Terminal The wire used to ground the unit connects here.

2 Reset This switch must be pushed with a thin object, such as

the end of a paper clip.

Press and release to reboot the device.

Power off, hold reset then power on the device

while pressing reset to recover from a firmware

upgrade failure.

Press and hold it in for more then three seconds

resets the unit back to its factory default

settings.

3 Audio Ports These mini stereo ports are for the speakers (green)

and microphone (pink).

4 Power Jack The cable from the DC Power adapter connects here.

5 Function Switch Use this slide switch to set the unit’s mode to:

Auto: Shared (simultaneous) KVM control of the

computer at the Transmitter and Receiver console.*

RS-232 Config: The device is ready to be

configured via serial commands through the RS-232

port.

Local: Only the local Transmitter has KVM control

of the computer. The Receiver’s KVM access to the

computer is locked.

Note: In Auto mode, RS-232 and audio functions will

work on the Receiver but not on the Transmitter.

6 RS-232 Port This RS-232 serial port is for connecting to a serial

terminal.

7 Console Ports The unit’s USB keyboard and USB mouse plug into

these ports.

78 10

KVM over IP Matrix System User Manual

8 LAN Port The cable that connects the unit to the LAN plugs in

here.

9 SFP Port The Gigabit Ethernet (GbE) optical fiber cable that

connects the unit to the LAN plugs in here.

10 HDMI Output The cable from the local HDMI monitor plugs in here.

No. Component Description

Chapter 1. Introduction

KE8950R / KE8952R (Receiver) Front View

No. Component Description

1 Power LED Lights blue to indicate the unit is turned on.

2 LAN LED This LED indicates the network status.

Lights when connected to the LAN and blinks when

the Ethernet connection is active:

Orange: 10 Mbps

Orange + Green: 100 Mbps

Green: 1000 Mbps

Off when not connected to the LAN.

3 Local LED Lights green to Indicate the Transmitter has KVM

access of the computer.

4 Remote LED Lights green to Indicate the Receiver has KVM access

of the computer.

5 Graphics Pushbutton Sets the displays image quality to the highest possible

grade so that images are optimized. This toggle button

turns off the Video Pushbutton option.

Graphics mode is selected by default.

6 OSD Pushbutton Use this pushbutton to open the OSD menu.

7 Video Pushbutton Sets the displays image quality to a grade that is

optimized for video playback. This toggle button turns

off the Graphics Pushbutton option.

1432

Graphics OSD Video

POWER LAN LOCAL REMOTE

56 7 8

KVM over IP Matrix System User Manual

8 USB Port Use this port for virtual media or a USB peripheral

device.

Note: 1. When using a USB disk plugged into this

port, see USB Mode, page 121.

2. This USB port does not support isochronous

endpoints, therefore USB peripherals that

stream audio or video data, such as

speakers or webcams, will not work.

No. Component Description

Chapter 1. Introduction

KE8950R / KE8952R (Receiver) Rear View

No. Component Description

1 Grounding

Terminal

The wire used to ground the unit connects here.

2 Reset This switch must be pushed with a thin object, such as the

end of a paper clip.

Press and release to reboot the device.

Power off, hold reset then power on the device while

pressing reset to recover from a firmware upgrade

failure.

Press and hold it in for more then three seconds

resets the unit back to its factory default settings.

3 Audio Ports These mini stereo ports are for the local speakers (green)

and microphone (pink).

4 USB Port Use this port for virtual media or a USB peripheral device.

Note: 1. When using a USB disk plugged into this port, see

USB Mode, page 121.

2. This USB port does not support isochronous

endpoints, therefore USB peripherals that stream

audio or video data, such as speakers or

webcams, will not work.

5 Power Jack The cable from the DC Power adapter connects here.

6 Function Switch Use this slide switch to set the unit’s mode:

Extension: Sets the device to use the normal TX to RX

extension mode.

RS-232 Config: The device is ready to be configured via

serial commands through the RS-232 port.

7 RS-232 Port This RS-232 serial port is for connecting to a serial terminal.

56 7

10 11

KVM over IP Matrix System User Manual

8 Console Ports The unit’s USB keyboard and USB mouse plug into these

ports. When using a keyboard or mouse with special

functions, see USB Mode, page 121.

9 LAN Port The cable that connects the unit to the LAN plugs in here.

10 SFP Port The Gigabit Ethernet (GbE) optical fiber cable that connects

the unit to the LAN plugs in here.

11 HDMI Output The cable from the local HDMI monitor plugs in here.

No. Component Description

Chapter 2

Hardware Setup

Rack Mounting

For convenience and flexibility, the Transmitter can be mounted on system

racks. To rack mount a unit do the following:

KE6900T/KE6940T

1. Using the screws provided in the Mounting Kit, screw the mounting

bracket into the bottom of the Transmitter as show below:

1. Important safety information regarding the placement of this

device is found on page 203. Please review it before proceeding.

2. Make sure that the power to all devices connected to the

installation is turned off. You must unplug the power cords of any

computers that have the Keyboard Power On function.

Phillips hex head

M3 x 8

KVM over IP Matrix System User Manual

2. Screw the bracket into a convenient location on the rack.

Note: These screws are not provided. We recommend that you use M5 x 12

Phillips Type I cross recessed type screws.

Chapter 2. Hardware Setup

KE6900ST

1. Using the screws provided in the Mounting Kit, screw the mounting

bracket into the bottom of the Transmitter as show below:

2. Screw the bracket into a convenient location on the rack.

Note: These screws are not provided. We recommend that you use M5 x 12

Phillips Type I cross recessed type screws.

Phillips hex head

M3 x 8

KVM over IP Matrix System User Manual

Wall Mounting

For convenience the Transmitter can be mounted to a wall.

KE6900T/KE6940T

1. Using the screws provided in the Mounting Kit, screw the mounting

bracket into the bottom of the Transmitter as show below:

2. Use the center hole to screw the bracket to a secure wall surface.

Phillips hex head

M3 x 8

Chapter 2. Hardware Setup

KE6900ST

1. Using the screws provided in the Mounting Kit, screw the mounting

bracket into the bottom of the Transmitter as show below:

2. Use the center hole to screw the bracket to a secure wall surface.

Phillips hex head

M3 x 8

KVM over IP Matrix System User Manual

KE6900 Point-to-Point Installation

Setting up the KE6900 / KE6940 system in a point-to-point configuration is

simply a matter of plugging in the cables.

Note: In a point-to-point configuration, no administrator setup is necessary.

Make sure that all the equipment is powered off. Refer to the installation

diagrams on the next two pages and do the following:

1. On the Transmitter side, plug the mouse, keyboard, DVI monitor,

microphone and speakers into the ports on the Console section of the

KE6900T / KE6940T. Each port is marked with an appropriate icon to

indicate itself.*

2. Connect the USB KVM cable provided to the KVM Ports on the front of

the KE6900T / KE6940T.

3. Connect the other end of the USB KVM cable to the keyboard, video,

mouse, speaker and microphone ports on the computer.

4. For control of serial devices, connect the RS-232 serial port on the

Transmitter to a serial port on the computer.

5. Connect a Cat 5e/6 cable to the KE6900T / KE6940T’s LAN port.

6. Plug the power adapter into an AC source; and plug the other end into the

KE6900T / KE6940T’s Power Jack.

7. On the Receiver side, plug the mouse, keyboard, DVI monitor,

microphone, and speakers into the ports on the Console section of the

KE6900R / KE6940R.**

8. Connect the other end of the Cat 5e/6 cable to the KE6900R / KE6940R's

LAN port.

9. Plug the second power adapter into an AC source; and plug the other end

into the KE6900R / KE6940R's Power Jack.

10. Power on the computer.

Note: 1. If installing the KE6940 with two DVI monitors, connect the second

DVI monitor via a DVI cable into the additional ports on the KE6940

and computer.

2. A keyboard or mouse with special functions may need to use the USB

ports for advanced features to work (see USB Mode, page 121).

Chapter 2. Hardware Setup

KE6900 Point-to-Point Installation 1 of 2

Note: The diagram above shows the KE6900T and KE6900R. The KE6940

installation is the same except that an additional DVI monitor can be

connected at each end for a dual-view display setup.

KE6900R

KE6900T

Cat 5e/6 cable

KVM over IP Matrix System User Manual

KE6900 Point-to-Point Installation 2 of 2

Note: The serial port on the Transmitter (shown above) connects to the

computer; the serial port on the Receiver (not shown) connects to a

serial device (optional).

USB KVM

cable

Local PC

KE6900T

Chapter 2. Hardware Setup

KE8950 Point-to-Point Installation

Setting up the KE8950 / KE8952 system in a point-to-point configuration is

simply a matter of plugging in the cables.

Note: In a point-to-point configuration, no administrator setup is necessary.

Make sure that all the equipment is powered off. Refer to the installation

diagrams on the next two pages and do the following:

1. On the transmitter side, plug the mouse, keyboard, HDMI monitor,

microphone and speakers into the ports on the Console section of the

KE8950T / KE8952T. Each port is marked with an appropriate icon to

indicate its function.

2. Connect the USB HDMI KVM cable provided with this package into the

KVM Ports on the front of the KE8950T / KE8952T.

3. Connect the other end of the USB HDMI KVM cable into the keyboard,

video, mouse, speaker and microphone ports on the computer.

4. For control of serial devices, connect the RS-232 serial port on the

transmitter to a serial port on the computer.

5. Connect a Cat 5e/6 cable to the KE8950T / KE8952T’s LAN port, or a

Gigabit Ethernet (GbE) optical fiber cable to the SFP port.

6. Plug the power adapter into an AC source; then plug the other end into the

KE8950T / KE8952T’s power jack.*

7. On the receiver side, plug the mouse, keyboard, HDMI monitor,

microphone, and speakers into the ports on the Console section of the

KE8950R / KE8952R.

8. Connect the other end of the Cat 5e/6 cable to the KE8950R / KE8952R's

LAN port; or the other end of the Gigabit Ethernet (GbE) optical fiber

cable to the SFP port.

9. Plug the second power adapter into an AC source; then plug the other end

into the KE8950R / KE8952R's power jack.*

10. Power on the computer.

Note: Power adapters are not provided with KE8952 units. Please contact

your ATEN dealer to purchase additional power adapters.

KVM over IP Matrix System User Manual

KE8950 Point-to-Point Installation 1 of 2

Note: Power adapters are not provided with the KE8952. Please contact your

ATEN dealer to purchase additional power adapters, or use the Power

over Ethernet (PoE) feature to supply power to the KE8952.

KE8950R (Rear)

KE8950T (Rear)

Cat 5e/6 Cable

Optical Fiber Cable

Cat 5e/6 Cable Optical Fiber Cable

DC 5V

Chapter 2. Hardware Setup

KE8950 Point-to-Point Installation 2 of 2

Note: The serial port on the Transmitter (shown above) connects to the

computer; the serial port on the Receiver (not shown) connects to a

serial device (optional).

USB HDMI KVM

Cable

Local PC

KE8950T (Front)

KVM over IP Matrix System User Manual

KE6900ST Point-to-Point Installation

The KE6900ST DVI KVM over IP Extender Lite is a cost saving alternative

for installations with Transmitters that don't need a local console or audio

transmission but want the connectivity features of advanced KE models.

Setting up the KE6900ST system in a point-to-point configuration is simply a

matter of plugging in the cables. Make sure that all the equipment is powered

off. Refer to the installation diagrams on the next page and do the following:

1. Connect the USB DVI-D KVM Cable (provided with this package) to the

USB and DVI-D ports on the front of the KE6900ST.

2. Connect the other end of the USB DVI-D KVM Cable to USB and DVI

video ports on the computer.

3. For control of serial devices, connect the RS-232 serial port on the

KE6900ST to a serial port on the computer.

4. Plug the power adapter (provided with this package) into an AC source;

and plug the other end into the KE6900ST Power Jack.

5. Connect a Cat 5e/6 cable to the KE6900ST’s LAN port.

6. Connect the other end of the Cat 5e/6 cable to the KE69x0R's* LAN port.

7. On the Receiver side, plug the mouse, keyboard and DVI monitor into the

ports on the Console section of the KE69x0R.*

8. Plug the second power adapter into an AC source; and plug the other end

into the KE69x0R's Power Jack.

9. Power on the computer.

Note: KE69x0R units are required and sold separately.

Setting up a LAN Installation

Setting up the KE6900ST on a network allows point-to-point, point-to-

multipoint, and multipoint-to-multipoint computer to console operation by

connecting multiple KE69x0 devices on the same TCP/IP LAN. To setup a

LAN installation, simply connect the Cat 5e/6 cable (in step 5 above) to the

network instead of directly between two KE69x0 devices and see KE6900 LAN

Installation, page 44 for details.

Chapter 2. Hardware Setup

USB KVM

cable

Local PC

KE6900ST (Front) KE6900ST (Rear)

KE6900R

Cat 5e/5 cable

KVM over IP Matrix System User Manual

KE6900 LAN Installation

Setting up the units on a network allows point-to-point, point-to-multipoint,

and multipoint-to-multipoint computer to console operation by connecting

multiple KE6900 / KE6900ST / KE6940 devices on the same TCP/IP LAN.

Prior to setup we recommended laying out the plans for your KE installation

using our performance guide (see Keys to Network Performance, page 224).

Note: 1. The units are preconfigured with factory-default network settings. If

you install only one set of KE Series units, you do not need to change

these default network settings. See Default IP Addresses, page 53, for

further details.

2. In a network setup with multiple units, each Transmitter and Receiver

must be configured with a unique IP address. See Network

Configuration, page 52, for further details.

3. We recommended using 1000Mbps Gigabit Ethernet switches (wire

speeds, non-blocking with 1Gbps/1.5Mpps performance per port)

between KE Series devices installed on different LAN segments. 10/

100Mbps switches might cause poor performance.

4. In multipoint configurations, the IGMP and flow control function of

your network switches/hubs must be enabled to avoid the

deterioration of data throughput. To ensure functionality use a layer 3

switch that supports IGMP queries.

5. If your network uses cascaded switches, please check to ensure the

data throughput is sufficient.

6. To get the best performance, we suggest creating a private network

for KE devices, as they are bandwidth-intensive devices.

Make sure that all the equipment is powered off. Refer to the installation

diagram on the following page, and do the following:

1. On the Transmitter side, plug the mouse, keyboard, DVI monitor,

microphone and speakers into the ports on the Console section of the

KE6900T / KE6940T.* Each port is marked with an appropriate icon to

indicate itself.

2. Connect the USB KVM cable provided to the KVM Ports on the front of

the KE6900T / KE6940T.

3. Connect the other end of the USB KVM cable to the keyboard, video,

mouse, speaker and microphone ports on the computer.

Chapter 2. Hardware Setup

4. For control of serial devices, connect the RS-232 serial port on the

Transmitter to a serial port on the computer.

5. Use a Cat 5e/6 cable to connect the KE6900T / KE6940T’s LAN port to

the local area TCP/IP network.

6. Plug the power adapter into an AC source; and plug the other end into the

KE6900T / KE6940T’s Power Jack.

7. On the Receiver side, plug the mouse, keyboard, DVI monitor,

microphone, and speakers into the ports on the Console section of the

KE6900R / KE6940R.**

8. Use a Cat 5e/6 cable to connect the KE6900R / KE6940R’s LAN port to

the local area TCP/IP network.

9. Plug the second power adapter into an AC source; and plug the other end

into the KE6900R / KE6940R's Power Jack.

10. Use the OSD on the Receiver to configure the network settings for both

devices (See Network Configuration, page 52).

11. Repeat these steps for each Transmitter and Receiver you wish to install on

the network.

12. Power on the computer(s).

Note: 1. If installing the KE6940 with two DVI monitors, connect the second

DVI monitor via a DVI cable into the additional ports on the KE6940

and computer.

2. A keyboard or mouse with special functions may need to use the USB

ports for advanced features to work (see USB Mode, page 121).

KVM over IP Matrix System User Manual

KE6900 Network Installation Diagram 1 of 2

Note: The diagram above shows the KE6900T and KE6900R. The KE6940

installation is the same except that an additional DVI monitor can be

connected at each end for a dual-view display setup.

KE6900T

Cat 5e/6 cable

KE6900R

Cat 5e/6 cable

TCP/IP

LAN

Chapter 2. Hardware Setup

KE6900 Network Installation Diagram 2 of 2

Note: The serial port on the Transmitter (shown above) connects to the

computer; the serial port on the Receiver (not shown) connects to a

serial device (optional).

USB KVM

cable

Local PC

KE6900T

KVM over IP Matrix System User Manual

KE8950 LAN Installation

Setting up the units on a network allows point-to-point, point-to-multipoint,

and multipoint-to-multipoint computer to console operation by connecting

multiple KE8950 / KE8952 devices on the same TCP/IP LAN. Prior to setup

we recommended laying out the plans for your KE installation using our

performance guide (see Keys to Network Performance, page 224).

Note: 1. The units are preconfigured with factory-default network settings. If

you install only one set of KE Series units, you do not need to change

these default network settings. See Default IP Addresses, page 53, for

further details.

2. In a network setup with multiple units, each Transmitter and Receiver

must be configured with a unique IP address. See Network

Configuration, page 52, for further details.

3. We recommended using 1000Mbps Gigabit Ethernet switches (wire

speeds, non-blocking with 1Gbps/1.5Mpps performance per port)

between KE Series devices installed on different LAN segments. 10/

100Mbps switches might cause poor performance.

4. In multipoint configurations, the IGMP and flow control function of

your network switches/hubs must be enabled to avoid the

deterioration of data throughput. To ensure functionality use a layer 3

switch that supports IGMP queries.

5. If your network uses cascaded switches, please check to ensure the

data throughput is sufficient.

6. To get the best performance, we suggest creating a private network

for KE devices, as they are bandwidth-intensive devices.

Make sure that all the equipment is powered off. Refer to the installation

diagram on the following page, and do the following:

1. On the Transmitter side, plug the mouse, keyboard, HDMI monitor,

microphone and speakers into the ports on the Console section of the

KE8950T / KE8952T. Each port is marked with an appropriate icon to

indicate itself.

2. Connect the USB KVM cable provided to the KVM Ports on the front of

the KE8950T / KE8952T.

3. Connect the other end of the USB KVM cable to the keyboard, video,

mouse, speaker and microphone ports on the computer.

Chapter 2. Hardware Setup

4. For control of serial devices, connect the RS-232 serial port on the

Transmitter to a serial port on the computer.

5. Connect a Cat 5e/6 cable to the LAN port, or a Gigabit Ethernet (GbE)

optical fiber cable to the SFP port to connect the KE8950T / KE8952T to

the local area TCP/IP network.*

6. Plug the power adapter into an AC source; and plug the other end into the

KE8950T / KE8952T’s Power Jack.**

7. On the Receiver side, plug the mouse, keyboard, HDMI monitor,

microphone, and speakers into the ports on the Console section of the

KE8950R / KE8952R.***

8. Connect a Cat 5e/6 cable to the LAN port, or a Gigabit Ethernet (GbE)

optical fiber cable to the SFP port to connect the KE8950R / KE8952R to

the local area TCP/IP network.*

9. Plug the power adapter into an AC source; and plug the other end into the

KE8950R / KE8952R's Power Jack.**

10. Use the OSD on the Receiver to configure the network settings for both

devices (See Network Configuration, page 52).

11. Repeat these steps for each Transmitter and Receiver you wish to install on

the network.

12. Power on the computer(s).

Note: 1. The KE8952’s LAN port provides Power over Ethernet (PoE)

functionality which supplies power to the unit when connected to a

compatible PoE network switch.

2. Power adapters are not provided with KE8952 units. Please contact

your ATEN dealer to purchase additional power adapters, or use the

Power over Ethernet (PoE) feature to supply power to KE8952 units.

3. A keyboard or mouse with special functions may need to use the USB

ports for advanced features to work (see USB Mode, page 121).

KVM over IP Matrix System User Manual

KE8950 Network Installation Diagram 1 of 2

Note: Power adapters are not provided with KE8952 units. Please contact

your ATEN dealer to purchase additional power adapters, or use the

Power over Ethernet (PoE) feature to supply power to KE8952 units.

KE8950R (Rear)

KE8950T (Rear)

Cat 5e/6 Cable

Optical Fiber Cable

Cat 5e/6 Cable Optical Fiber Cable

DC 5V

TCP/IP

LAN

Chapter 2. Hardware Setup

KE8950 Network Installation Diagram 2 of 2

Note: The serial port on the Transmitter (shown above) connects to the

computer; the serial port on the Receiver (not shown) connects to a

serial device (optional).

USB HDMI KVM

Cable

Local PC

KE8950T (Front)

KVM over IP Matrix System User Manual

Network Configuration

This section provides instructions to configure the network settings with a

fixed IP address, subnet mask, and default gateway. To use the IP Installer to

configure the IP address, see IP Installer, page 218.

Note: 1. Both devices are preconfigured with factory-default network settings.

If you install only one set of KE Series units, you do not need to

change these default network settings. See Default IP Addresses,

page 53, for further details.

2. In a network setup with multiple units, each transmitter and receiver

must be configured with a unique IP address. See Network

Configuration, page 52, for further details.

3. We recommended using 1000Mbps Gigabit Ethernet switches (wire

speeds, non-blocking with 1Gbps/1.5Mpps performance per port)

between devices installed on different LAN segments. 10/100Mbps

switches might cause poor performance.

4. In multipoint configurations, the IGMP and flow control function of

your network switches/hubs must be enabled to avoid the

deterioration of data throughput. To ensure functionality use a layer 3

switch that supports IGMP queries.

5. If your network uses cascaded switches, please check to ensure the

data throughput is sufficient.

6. To get the best performance, we suggest creating a private network

for KE device, as they are bandwidth-intensive devices.

To configure the network settings, do the following:

1. Setup the hardware and connect the Transmitter and Receiver to the local

area network (see KE6900 LAN Installation, page 44, or KE8950 LAN

Installation, page 48).

2. From the Receiver, tap the Scroll Lock key twice to invoke the OSD.

3. Select the Receiver or Transmitter from the sidebar menu.

4. Enter the password and click Configure.

The default password is: password.

5. From the Network tab select Set IP address manually and enter the

following:

Chapter 2. Hardware Setup

IP Address– sets the IP address for the KE device. Key in a valid

unique IP address.

Note: See Default IP Addresses, page 53, for the preconfigured

factory-default settings.

Subnet Mask – sets the subnet mask for the KE device. Key in a valid

subnet mask value.

Note: The default setting is 255.255.255.0

Default Gateway– sets the default gateway for the KE device. Key in a

valid default gateway.

6. Click Save.

Exit OSD

To exit the OSD, press [Esc] on the keyboard, click Logout; tap the Scroll

Lock key twice; or return to the OSD main page and press the front panel OSD

pushbutton (Receiver only).

At this point the Receiver can connect to the Transmitter to access the remote

computer (see Connecting, page 69 for instructions).

Default IP Addresses

The preconfigured factory-default IP addresses for the KE Series devices are

as follows:

Transmitters – 192.168.0.61

Receivers – 192.168.0.60

KVM over IP Matrix System User Manual

KE I/O Ports

The following table provides the I/O port use of KE Series devices.

Device Port Number

KE Matrix Manager (TCP) HTTP 8080

HTTPS 8443

Device TCP 9110

CLI 9111

Redundancy 9120

Database Service 1527

KE Matrix Manager (UDP) Port 9110

Broadcast 9000

KE TX/RX Device (TCP) Manager 9110

Service 9000

Telnet 23

SSH 22

KE TX Device (TCP) VM 9001

vUSB 9002

Serial 9003

USB Access Mode 9009

KE RX Device (TCP) CLI 9130

KE TX/RX Device (UDP) Manager 9110

Service 9000

Array Mode 9120

Video 0xFE00(65024) - 0xFE03(65027)

Audio 0xFE04(65028) - 0xFE05(65029)

Chapter 2. Hardware Setup

LED Display

Both the Transmitter and Receiver have front panel LEDs to indicate their

operating and power status, as explained in the table below:

LED Indication

LAN This LED indicates the network status.

Lights when connected to the LAN and blinks when the Ethernet

connection is active:

Orange: 10 Mbps

Orange + Green: 100 Mbps

Green: 1000 Mbps

Off when not connected to the LAN.

Power Lights blue when the unit is powered on.

OFF when power is off.

Local Lights green to Indicate the Transmitter has KVM focus of the

computer

Remote Lights green to Indicate the Receiver has KVM focus of the

computer.

Chapter 3

OSD Operation

Overview

This chapter provides instructions to configure and operate KE Series devices

using the local On Screen Display (OSD). To configure the network settings

with the OSD, see Network Configuration, page 52.

Invoking the OSD

The On Screen Display (OSD) is a keyboard/mouse-driven application on the

receiver used to configure the transmitter and receiver settings. Once the

receiver has discovered the transmitter over a network* or Ethernet cable

connection, you can use the OSD on the receiver to configure the transmitter.

To invoke the OSD, press the OSD pushbutton on the front of the receiver, or

from the keyboard tap the Scroll Lock key twice. The OSD main page will

appear (see OSD Interface, page 58).

To exit the OSD, press [Esc] on the keyboard; click Logout; tap the Scroll

Lock key twice; or return to the OSD main page and press the OSD pushbutton

on the front of the receiver. The OSD disappears and the computer desktop

screen or the System Login prompt is displayed.

Note: 1. For the Receiver to discover the Transmitter over a network, both

must be on the same subnet of the LAN.

2. To change the OSD hotkeys, see page 68.

3. If the keyboard/mouse won’t work when the OSD is invoked, see

USB Mode, page 121.

Touch Screen Calibration

If you’re using a touch screen monitor and the OSD appears off center, you can

use the blinking + at each corner to adjust the position of the OSD.

Chapter 3. OSD Operation

OSD Hotkeys

The OSD hotkeys navigate the Receiver’s OSD screens. The hotkeys work

after logging in from the System Login screen (see page 69) but not the OSD

Configuration screen. Pressing a hotkey will immediately take you to the

corresponding OSD screen.

Microphone Hotkey

You can switch microphone access between Receivers with a hotkey:

1. Press and hold down [Num Lock].

2. Press and release [-].

3. Release [Num Lock].

4. Press 1.

Press the Esc key to cancel.

Hotkey OSD Screen Page

[F1] Connections Page 1 in List Mode 70

[F2] Connections Page 1 in Array Mode 73

[F3] Profile Page 1 75

[F5] Push Content Page 1 77

[F6] Pull Content Page 1 79

[F7] Receiver > Properties 60

[F8] User Preferences 68

[F9] OSD Login Screen

(logs user off)

KVM over IP Matrix System User Manual

OSD Interface

After you invoke the OSD, the main page appears:

Note: A password is required to enter the OSD. The default password is:

password. For security purposes, we recommend you change this to

something unique.

The OSD components are described in the table, below:

No. Item Description

1 Receiver Select this radio button, enter a password, and click

Configure to enter the Receiver Configuration screen.

2 Transmitter Select this radio button, enter a password, and click

Configure to enter the Transmitter Configuration screen.

Note: Receiver must first discover the transmitter over the

network for this option to be available.

3 User Preferences Select this radio button, enter a password, and click

Configure to enter the User Preferences screen.

4 About About provides information regarding the OSD version.

5 Password Input the OSD password and click Configure to enter the

selected configuration screen. See note for password.

6 Configure After entering a password, click Configure to enter the

selected configuration screen.

7 Back to

Connection

Clicking this button exits the OSD and returns you to the

computer’s video display.

Chapter 3. OSD Operation

Receiver Configuration

When you select the Receiver radio button and click Configure to login, the

Network tab appears:

Network

The Network tab allows you to configure the Receiver’s IP address settings:

After entering the information, click Save.

Item Description

IP Installer The IP Installer is an external Windows-based utility for

assigning an IP address to the device. Click one of the radio

buttons to select Enable, View Only, or Disable for the IP

Installer utility. See IP Installer, page 218 for instructions.

Note: For security, we strongly recommend that you set this to

View Only or Disable after each use.

Network

Configuration

For dynamic IP address assignment (DHCP), select the Obtain

IP address automatically radio button.

To specify a fixed IP Address, Subnet Mask, and Default

Gateway select the Set IP address manually radio button and

fill in the fields with values appropriate for your network.

For help configuring network settings with the OSD, see

Network Configuration, page 52.

KVM over IP Matrix System User Manual

Properties

The Properties tab allows you to configure the Receiver’s settings:

Item Description

Mode Select Extender mode for simple one-to-one (Transmitter to

Receiver) setups that are managed with the Receiver’s OSD

menu.

Select Matrix mode to manage devices and connections from

the KE Matrix Manager web GUI. This mode is for advanced

administration of Transmitter to Receiver connections (see

Browser / Telnet Operation, page 90).

Properties If you selected Extender mode (above) set the Transmitter IP

address for the Receiver’s Video, Audio, USB, and RS232

source signals.

If you selected Matrix mode (above) the Properties will be

grayed out. Use Channels to configure the Transmitter

connections (see Browser / Telnet Operation, page 90).

RS232 Settings Configure the serial device settings for the Receiver. The

default settings are:

Baud Rate: 9600

Parity: None

Data Bits: 8 bits

Stop bits: 1 bit

Flow Control: None

Chapter 3. OSD Operation

After entering the information, click Save.

Enable Media Select which type of media the Receiver can stream from

Transmitters: Video, Audio, USB, and RS232. For KE8950

Series models, use the radio button to set the source of the

audio signal: HDMI, Analog, or Both.

Manager

Address

Set the IP address and Port number of the computer running

the KE Matrix Manager software. The default port number is

9110.

Beeper Check this box to allow the Receiver to beep when configuration

changes are made to it.

Touch Screen

Calibration

Use this button to calibrate the surface of a USB touch screen

connected to the unit. When the calibration screen appears,

touch the flashing + symbol at each corner until the process is

complete.

USB Mode Select the type of USB device you will connect to the USB ports:

Virtual Media: Only select this option if you are plugging a USB

disk into the USB ports. This will give you the highest data

transfer speeds but will not allow other USB devices plugged

into the USB ports to work. When Receivers connected to the

same transmitter mount or unmount USB disk drives, the

keyboard and mouse operations will experience a brief delay.

Transmitters can support up to 12 virtual media connections at

the same time (keyboard/mouse included).

Generic USB device: Use this option to plug USB peripherals*

into the USB ports. This option also allows a keyboard and

mouse with special functions to plug into the USB ports for

console use. Use this only if the special functions of the

keyboard or mouse are required but do not work when plugged

into the console ports. When the keyboard and mouse are

plugged into the USB ports, they will not work within the OSD

menus. To work within the OSD menus, the keyboard and

mouse must be plugged into the console ports. KE6900ST

transmitters do not support the Generic USB Device mode. In

this mode, KE6900/KE6940 transmitters supports up to 2 USB

connections; and KE8950/KE8952 transmitters support up to 5

USB connections (keyboard/mouse excluded).

Encryption: Check this box to encrypt USB drives plugged into

the USB ports.

Note: This USB port does not support isochronous endpoints,

therefore USB peripherals that stream audio or video data, such

as speakers or webcams, will not work.

Receiver

Keyboard

Use the Keyboard Country Code drop-down menu to select the

Receiver’s language keyboard for use in the OSD.

Item Description

KVM over IP Matrix System User Manual

System

The System tab allows you to configure the Receiver’s general settings:

After entering the information, click Save.

Item Description

Device

Information

Enter the Name, and Description of the Receiver. It also

displays the IP Address, MAC Address, F/W V ersion, and Serial

Number of the Receiver.

Reboot Check the box and click Reboot to reset the Receiver’s settings

back to the factory default. All custom settings will be lost.

Receiver

Password

Change

Check Enable to require a password for access to the

Receiver’s OSD configuration screen. Enter the Old Password,

enter a New Password, and confirm the new password in the

Confirm Password box.

Chapter 3. OSD Operation

Transmitter Configuration

When you select the Transmitter radio button and click Configure to login, the

Network tab appears:

Network

The Network tab allows you to configure the Transmitter’s IP address settings:

After entering the information, click Save.

Item Description

IP Installer The IP Installer is an external Windows-based utility for

assigning an IP address to the device. Click one of the radio

buttons to select Enable, View Only, or Disable for the IP

Installer utility. See IP Installer, page 218 for instructions.

Note: For security, we strongly recommend that you set this to

View Only or Disable after each use.

Network

Configuration

For dynamic IP address assignment (DHCP), select the Obtain

IP address automatically radio button.

To specify a fixed IP Address, Subnet Mask, and Default

Gateway select the Set IP address manually radio button and

fill in the fields with values appropriate for your network.

For help configuring network settings with the OSD, see

Network Configuration, page 52.

KVM over IP Matrix System User Manual

Properties

The Properties tab allows you to configure the Transmitter’s extender settings:

Item Description

Mode Select Extender mode for simple one-to-one (Transmitter to

Receiver) setups that are managed with the Receiver’s OSD

menu.

Select Matrix mode to manage devices and connections from

the KE Matrix Manager web GUI. This mode is for advanced

administration of Transmitter to Receiver connections (see

Browser / Telnet Operation, page 90).

Chapter 3. OSD Operation

Properties Port OS: Use the drop-down menu to select the operating

system of the computer connected to the Transmitter.

OS Language: Use the drop-down menu to select the

operating system language of the computer connected to the

Transmitter.

Enable Multicast Video: Check this box to allow a broadcast of

the Transmitter’s video signal to be sent out to multiple

Receivers.

Enable Multicast Audio: Check this box to allow a broadcast

of the Transmitter’s audio signal to be sent out to multiple

Receivers.

EDID Mode Selection: EDID contains a display's basic

information and is used by the source device to utilize the best

resolution across different monitors. When Manual or Remix is

selected, the Receiver’s OSD will have a button allowing the

local EDID setting to be configured for the connection. Select

how you want the source device to acquire the display's EDID:

Default: EDID is set to the default ATEN configuration. This

setting must be used when connecting KE6900 devices to

KE8950 devices.

Auto: Checks the EDID of all connected displays and uses

the best resolution for all displays.

Manual: Manually set the EDID configuration from the

Connections Page (see page 70).

Remix: Checks the EDID of all connected displays and the

source device uses the best common resolution for all

displays (see page 70).

Enable Media Select which type of media the Transmitter can stream to

Receivers: Video, Audio, USB, and RS232.

RS232 Settings Configure the serial device settings for the Transmitter. The

default settings are:

Baud Rate: 9600

Parity: None

Data Bits: 8 bits

Stop bits: 1 bit

Flow Control: None

Manager

Address

Set the IP address and Port number of the computer running

the KE Matrix Manager software. The default port number is

9110.

Item Description

KVM over IP Matrix System User Manual

After entering the information, click Save.

Transmitter

Video Attributes

To set the Transmitter’s video settings:

Video Type: Select the DVI video connector being used by the

display: Digital (DVI-D) or Digital (DVI-I). This option is available

for KE6900 units and will be grayed out for other models.

Color Depth: Select the number of bits to use for the color

depth: 24, 16, or 8. This is the number of bits used to describe

the color of a single pixel. A bit depth determines the number of

colors that can be displayed at one time.

Bandwidth Limit: Select the maximum bandwidth that the

Transmitter can use to transmit video over the network. A lower

bandwidth setting transmits lower quality video; a higher

bandwidth setting sends higher quality video but this can affect

network speed.

Video Quality: Select the video quality to use. 5 is the highest

video quality, and 1 is the lowest video quality. Options are: 1~5.

Background Refresh: Sets how often the Transmitter

refreshes the background image on the connected display.

Options are to refresh every 256,128, 64, 32,16, or 0 frames.

Beeper Check this box to allow the device to beep every time a

configuration change is made.

Occupy Timeout Set a time threshold for devices whose Access Mode has been

set to Occupy (see Access Type, page 116). If there is no

activity from the Receiver occupying the port for the amount of

time set here, the Receiver is timed out and the port is released.

The first Receiver to send keyboard or mouse input after the

port has been released gets to occupy the port. Input a value

from 1 to 240 seconds.

Item Description

Chapter 3. OSD Operation

System

The System tab allows you to configure the Transmitter’s general settings:

After entering the information, click Save.

Item Description

Device

Information

Enter the Name and Description of the Transmitter. It also

displays the IP Address, MAC Address, F/W Version, and Serial

Number of the Transmitter.

Reboot Check the box and click Reboot to reset the Transmitter’s

settings back to the factory default. All custom settings will be

lost.

Transmitter

Password

Change

Check Enable to require a password for access to the

Transmitter’s OSD configuration screen. Enter the Old

Password, enter a New Password, and confirm the new

password in the Confirm Password box.

KVM over IP Matrix System User Manual

User Preferences

When you select the User Preferences radio button and click Configure to

When you have made your choices, Click Save.

Item Description

User Password

Change

This section allows you to change the OSD password:

1. Key in the old password in the Old password field.

2. Key in the new password in the New password field.

3. Key in the new password again in the Confirm password

field.

OSD Language Click the drop-down menu to select the language you want to

use for OSD sessions. Choices are: English, Chinese

(Simplified), Chinese (Traditional), Japanese, Korean, Dutch,

French, Spanish, Portuguese, and Russian.

OSD Hotkey Select the hotkey combination to invoke the OSD screen.

Logout Timeout If there is no user input for the amount of time set with this

function, the user is automatically logged out of the OSD. A

Screen Blanker Set how many minutes the OSD waits when a session is idle

before turning off the display.

Chapter 3. OSD Operation

Connecting

If the Receiver is set to Extender mode, the video screen of the remote

computer will appear automatically when you exit the OSD (press Esc to exit).

In Matrix mode you will see the System Login screen, which provides access

to the Connection Page by entering a username and password:

Note: 1. The administrator account can be used to log in for the first time.

Username: administrator | Password: password. For security

purposes, we recommend you change this to something unique (see

User Management, page 122).

2. If the Receiver does not require a login, click Login to system (see

3. For information about Extender and Desktop/Matrix modes, see

Mode, page 60.

After you login the Connection Page appears, as shown on the next page.

KVM over IP Matrix System User Manual

Connections Page

After you have successfully logged in the Connection Page appears:

List Mode

The Connection Page components are described in the table, below:

No. Item Description

1 Channel Name Lists the Channel connections available for the

Receiver. A Channel is a defined connection to

Transmitters, created in the Device Management tab

of the KE Matrix Manager (see Browser / Telnet

Operation, page 90).

2 Description This field provides a description of the Channel,

entered when it was created.

Chapter 3. OSD Operation

3 Connect To connect the Receiver to a Channel, click the

access type:

Exclusive: The first Receiver to access the Channel

has exclusive control over the Channel. No other

Receivers can view the Channel. The Timeout

function does not apply to this setting.

Occupy: The first Receiver to access the Channel

has control over the Channel. However, additional

Receivers may view the Channel's video display. If

the Receiver controlling the Channel is inactive for

longer than the time set in the Timeout box, control

is transferred to the first Receiver to move the

mouse or strike the keyboard.

Share: Can simultaneously share control over the

Channel. Input from the Receivers is placed in a

queue and executed chronologically.

View Only: Receiver connects with view only access

to the Channels video display.

4 Next Arrow Use these two buttons to navigate to the next page

or to the end of the list if there are more Channels

available than can be seen on the page.

5 Previous Arrow Use these two buttons to navigate to the previous

page or to the beginning of the list if there are more

Channels available than can be seen on the page.

6 Favorites Click Favorites to list only the Channels marked as

favorites. Channels marked as favorites appear with

a heart icon.

To add/remove a Favorite, select a Channel and

then right click with the mouse to select Add to

Favorite or Remove from Favorite.

7 Array Mode Click to view the Channel connections with a video

preview of each source. The list will be shown in

groups of six at a time. The Array Mode is discussed

on page 73.

8 List Mode This option appears after selecting Array mode.

Click to view the Channel connections in a list that

can be sorted by name or with favorites listed first.

Click the Channel Name heading to change the sort.

No. Item Description

KVM over IP Matrix System User Manual

9 EDID Mode When a Transmitter's EDID is configured, depending

on its setting, different buttons will or won't appear to

configure the Receiver's EDID for the connection.

The following rules apply to the Receiver’s OSD

according to the Transmitter's EDID setting:

Under Default or Auto EDID mode, no EDID

button appears as there is nothing to configure.

Under Manual or Remix EDID mode, the EDID

button appears allowing you to select Manual

EDID or Remix EDID.

Click Manual or Remix to adjust the EDID setting

locally.

To set the Transmitter’s EDID Mode, see Properties,

page 65.

10 Logout Click this button to log out of the Connection Page.

11 Go to Configuration

Window

Click this button to return to the main OSD screen.

No. Item Description

Chapter 3. OSD Operation

Array Mode

In Array Mode the screen is divided into a grid of panels, with each panel

showing the video display of a particular Channel. Right-click a panel and

select a mode to connect: E: Exclusive, O: Occupy, S: Share, V: View Only,

X: Exit. While the mouse cursor hovers over a panel displaying video, if audio

is being sent from that Transmitter, it can be heard at the Receiver.

No. Item Description

1 Next Arrow Use these two buttons to navigate to the next page

or to the end of the list if there are more Channels

available than can be seen on the page.

2 Previous Arrow Use these two buttons to navigate to the previous

page or to the beginning of the list if there are more

Channels available than can be seen on the page.

3 Grid Selection Select a range for how many Channels you want to

display. Options are: 2x2, 3x3, 4x4, 5x5, and 6x6.

4 Favorites Click Favorites to list only the Channels marked as

favorites. Click All to list all Channels.

To add/remove a Favorite, go to List Mode, select a

Channel and then right click with the mouse to select

Add to Favorite or Remove from Favorite.

KVM over IP Matrix System User Manual

5 List Mode Click to view the Channel connections in a list that

can be sorted by name or with favorites listed first.

Click the Channel Name heading to change the sort.

List Mode is discussed on page 71.

6 Logout Click this button to log out of the Connection Page.

10 Configure Click this button to return to the main OSD screen.

No. Item Description

Chapter 3. OSD Operation

Profile Page

Click the Profile Page tab and the following screen appears:

The Profile Page components are described in the table, below:

No. Item Description

1 Name Lists the Profiles available. Profiles give Receivers

access to Channels and allow you to push the

connection.

2 Description The field provides a description of the Profile that

was entered when it was created.

3 Connect Click Connect and the Receiver will connect with the

settings of that Profile (see Adding a Profile,

page 138).

4 Disconnect Click Disconnect to end the current Profile

connection.

5 Next Arrow Use these two buttons to navigate to the next page

or to the end of the list if there are more Profiles

available than can be seen on the page.

6 Previous Arrow Use these two buttons to navigate to the previous

page or to the beginning of the list if there are more

Profiles available than can be seen on the page.

7 Logout Click this button to log out of the Connection Page.

KVM over IP Matrix System User Manual

8 Go to Configuration

Window

Click this button to return to the main OSD screen.

No. Item Description

Chapter 3. OSD Operation

Push Content

Push Content allows you to push the Receiver’s computer connection to

another Receiver’s console, allowing both to access to the computer. Select the

Push Content tab and the following screen appears:

The Push Content Page components are described in the table, below:

No. Item Description

1 Receiver Name Lists the Receivers that can be selected to push the

local Receiver’s computer connection to.

2 Description The field provides a description of the Receiver that

was entered when it was created.

3 Connect Click Push Content to push the local Receiver’s

computer connection to the selected Receiver’s

console. The local Receiver’s computer connection

will appear on the Receiver that it was pushed to and

both will share access to the computer. The access

mode selected at the local Receiver will determine

how access is shared (see Transmitter Permissions,

page 115 for details).

5 Next Arrow Use these two buttons to navigate to the next page

or to the end of the list if there are more choices

available than can be seen on the page.

6 Previous Arrow Use these two buttons to navigate to the previous

page or to the beginning of the list if there are more

choices available than can be seen on the page.

KVM over IP Matrix System User Manual

9 Logout Click this button to log out of the Connection Page.

10 Go to Configuration

Window

Click this button to return to the main OSD screen.

No. Item Description

Chapter 3. OSD Operation

Pull Content

Pull Content allows you to pull a Receiver’s computer connection to the local

Receiver’s console, allowing both to access to the computer. Click the Pull

Content tab and the following screen appears:

The Pull Content Page components are described in the table, below:

No. Item Description

1 Receiver Name Lists the Receiver names currently connected to the

Channel listed under Channel Status.

2 Channel Status Lists the name, description and access type of each

available Channel connection.

3 Connect Click Pull Content and the Receiver will pull the

Channel connection to the local console using the

access mode displayed under Channel Status.

5 Next Arrow Use these two buttons to navigate to the next page

or to the end of the list if there are more choices

available than can be seen on the page.

6 Previous Arrow Use these two buttons to navigate to the previous

page or to the beginning of the list if there are more

choices available than can be seen on the page.

9 Logout Click this button to log out of the Connection Page.

KVM over IP Matrix System User Manual

10 Go to Configuration

Window

Click this button to return to the main OSD screen.

No. Item Description

Chapter 4

Software Installation

Overview

The KE Matrix Manager Software is a browser based GUI that provides

management of KE Series devices over a network. You can download the KE

Matrix Manager Software for free and manage up to 8 KE devices, or purchase

a full version of the KE Matrix Manager Software. To purchase the full

version, contact your local authorized ATEN dealer. To download the free KE

Matrix Manager Software, use the instructions below.

Download - Trial Version

To download the KE Matrix Manager software, do the following:

1. Visit our website and click Support & Downloads → ESERVICE.

2. Under Account, click Create New or Log In.

KVM over IP Matrix System User Manual

3. After logging in, click Product Registration to register the KE device(s)

you have purchased.

4. After you have registered the KE device(s), click Trial Software

Download.

Note: The trial version of the “KE Matrix Manager Software” includes full

functions to setup and configure up to 8 KE Series devices. The KE Matrix

Manager trial version will never expire. If you would like to purchase the

official full version of the KE Matrix Manager software, please contact your

ATEN reseller and see page 86.

5. Click the software version you would like to download, then click Save.

6. Unzip the cckm_win_Vx.x.xxx.zip or cckm_linux_Vx.x.xxx.zip file and

double click the *.exe file to start the installation.

7. Follow the instructions on the next page to install the trial version of the

software.

Chapter 4. Software Installation

KE Matrix Manager Software Install

The following are instructions to install the full version of the KE Matrix

Manager software. For software requirements, see Software, page 5.

1. Insert the USB license key into a USB port on your computer.

2. Double click the KEMatrixManagerSetup file to start the setup. When the

Introduction screen appears, click Next.:

3. The License Agreement appears:

KVM over IP Matrix System User Manual

If you agree with the License Agreement, select I accept the terms of

the license agreement, and click Next.

4. The Choose Install Folder screen appears:

Select where you would like to install the program, and click Next.

5. The Choose Shortcut Folder screen appears:

Select where to create shortcuts for the program by selecting the options

provided, and click Next.

Chapter 4. Software Installation

6. The Pre-Installation Summary screen appears:

Confirm the settings you’ve selected. If you want to make a change

click Previous to go back, or click Install to begin the software

installation.

7. When the process is done, the Install Complete screen appears:

Click Done.

Note: If you are installing the KE Matrix Manager software on a second

computer for redundancy (see Redundancy, page 153) – remove the USB

License key and plug it into the primary computer running the KE Matrix

Manager software.

KVM over IP Matrix System User Manual

Upgrading Trial Version

After you purchase a license to upgrade the KE Matrix Manager trial version

to the full version of the KE Matrix Manager software, go to the Settings -

General tab (see page 143), and at the top page, select Click to Upgrade:

Chapter 4. Software Installation

Linux Installation

The following are instructions to install the full version of the KE Matrix

Manager software on a Linux server. For software requirements, see Software,

page 5.

1. Download the KE Matrix Manager installation file to the Linux server.

2. Change the properties of the installation file so that its executable by

running the command: chmod a+x filename

Example: chmod a+x kemanager_setup.bin

3. Start the installation with the command:

sudo sh ./kemanager_setup.bin

4. When the Introduction screen appears, click Next.:

5. The License Agreement appears:

KVM over IP Matrix System User Manual

If you agree with the License Agreement, select I accept the terms of

the license agreement, and click Next.

6. When the Choose Install Folder screen appears, select the location and

continue through the installation by clicking Next.

7. After the software installs successfully, a directory provides useful links:

8. The "Uninstall_Matrix_Manager" can be used to uninstall the software.

By default the root folder can be accessed as shown below:

sudo –i cd /root cd KeManager sudo ./Uninstall_Matrix_Manager

9. To check and stop the KE Matrix Manager service, use the following

commands:

cd KeManager sudo ./Query_Service Stop service: sudo ./Stop_Service

Chapter 4. Software Installation

10. To check and start the KE Matrix Manager service, use the following

commands:

cd KeManager sudo ./Query_Service Stop service: sudo ./Start_service

Chapter 5

Browser / Telnet Operation

Overview

The KE Matrix Manager Software can be accessed through most standard web

browsers and via Telnet. Once users log in and are authenticated, the browser

GUI comes up. The first section explains the login procedure and web browser

components. The last section provides details for connecting via Telnet.

Logging In

To log into the KE Matrix Manager, do the following:

1. Open the browser and specify the IP address of the computer installed with

the KE Matrix Manager software, in the browser's URL location bar.

Note: If the administrator has configured the HTTP or HTTPS port setting

as something other than the default, you must include http:// or

https:// before the IP address, and specify the port number along

with the IP address. For example:

https://192.168.1.20:8443

Where 8443 is the https port number, or 8080 is the http port

number, and a colon is inserted between it and the IP address.

2. If a Security Alert box appears, accept the certificate – it can be trusted

(See Trusted Certificates, page 219 for details). The Login page appears:

3. Enter the Username and Password, and click Login.

Note: Only administrator accounts can be used to login. Username:

administrator | Password: password. For security purposes, we

recommend you change this to something unique.

Chapter 5. Browser / Telnet Operation

The KE Matrix Manager Main Page

After you have successfully logged in, the web browser’s main page appears:

Web Components

The web components are described in the table, below:

No. Item Description

1 Install Wizard This icon helps you locate Transmitters/Receivers

on the LAN to add them to the KE Matrix Manager

(see Installation Wizard, page 93). If a device can’t

be found, check the Network settings in the device’s

OSD menu (see page 59 & 63).

2 System Settings Click this icon to enter the System Setting section

where you can configure the KE Matrix Manager

software. The Settings are discussed on page 143.

3 Logout Click this button to log out of your KE Matrix

Manager web session.

4 Interactive Display Panel This is your main work area. Scroll the page up or

down to view the various selections. Some items can

be clicked to open a settings page, while others

provide status information.

5 Instant Link Clicking this icon opens the lower bar which allows

you to instantly connect KE devices. Instant Link is

discussed on page 96.

KVM over IP Matrix System User Manual

Interactive Display Panel

The functions associated with each of the icons on the main Interactive Display

Panel are explained in the table below:

Icon Function

System Status: System Status provides an overview of the

transmitter, receiver, user, profile, and log status. Each heading can

be clicked to open the respective settings page. System Status is

discussed on page 101.

Connections: Connections provides a visual display of current

transmitter and receiver connections. Connections is discussed on

page 161.

Scheduled Profile: Scheduled Profile provides an overview of

connection profiles that are scheduled to run. Scheduled Profile is

discussed on page 164.

Sessions: Sessions provides a list of current user sessions.

Sessions is discussed on page 165.

Refresh: The Refresh button provides a way to update the

information currently being displayed on the page.

To Top: This button appears at the bottom right corner of the

Interactive Display Panel and allows you to jump back to the top of

the page.

Chapter 5. Browser / Telnet Operation

Installation Wizard

Use the Install Wizard to add Transmitters and Receivers to the CCKM. The

wizard locates devices on the network and walks you through adding them. To

add devices, do the following:

1. Connect all Transmitters and Receivers to the LAN.

2. On the CCKM main page, click the Install Wizard icon (page 91).

3. When the installation wizard appears, select options to locate devices:

4. Check the boxes under Transmitter / Receiver to select the devices you

want to add, then click Next.

(Continues on next page.)

Item Description

Search Local Check this box and click the Refresh button to search the

local area network for Transmitters/Receivers.

Search Subnet Check this box, enter a subnet IP and then click the

Refresh button to search the subnet for Transmitters/

Receivers.

Transmitter / Receiver Displays the number of Transmitters and Receivers that

have been discovered on the network. Use the check

boxes next to the Transmitters/Receivers to select the

devices you want to add.

The Refresh button provides a way to update the

information currently being displayed in the install wizard

window.

KVM over IP Matrix System User Manual

5. Under Assign IP Address select an option to configure the network

settings, then click Next.

6. Use the Naming Rule radio button to create a naming convention (Title +

Number); or Use Original Name to use the name currently configured on

the Transmitter/Receiver, then click Next.

Item Description

IP Range Select the IP Range radio button to enter a series of

static IP addresses to assign to the Transmitters/

Receivers that you are adding.

DHCP Select the DHCP radio button for dynamic IP address

assignment.

Use Original IP Setting Select this radio button to use the IP address currently

configured on the Transmitter/Receiver.

Chapter 5. Browser / Telnet Operation

7. Confirm each Transmitter’s Name, IP Address, Audio setting and check

the boxes to set Permissions*, then click Next and repeat the process for

Receivers.

Note: See Transmitter Permissions, page 115, and Receiver Permissions,

page 128 for information about setting permissions.

8. Click Done.

KVM over IP Matrix System User Manual

Instant Link

At the bottom of the KE Matrix Manager Main Page is the Instant Link bar. In

this section you can quickly connect Receivers to Transmitters.

The top panel provides the Receiver List, and the bottom panel provides the

Transmitter List. To create a connection, click a Receiver in the top panel and

use the drop-down menu to select a Transmitter (as shown in the image below);

or drag-and-drop Transmitters from the bottom panel to Receivers in the top

panel. Configure as many Receiver to Transmitter connections as needed, and

then click Apply.

Item Description

Instant Link The Instant Link bar provides access to quickly connect

Receivers to Transmitters. Click the bar to open the

panel, click again to minimize the panel. The top panel

provides a list of all the Receivers discovered on the

LAN.Click a Receiver and use the drop-down menu to

select a Transmitter.

Transmitter List Click the Transmitter List bar to open the panel. The

panel provides a list of all the Transmitters discovered on

the LAN. Drag-and-drop Transmitters in the bottom panel

to Receivers in the top panel to establish the connection.

Location Use the drop-down menu to select a location to filter the

Receivers or Transmitters displayed on the page.

Click this icon to show individual Receivers.

Chapter 5. Browser / Telnet Operation

Click this icon to show only video wall Receivers.

Click this icon to show only Receiver Group Receivers.

Access Mode Click a device and use the drop-down box to set the

access mode: Occupy, View Only, or Exclusive.

Auto Apply Checking this box allows you to drag and drop devices

and apply the connection immediately without having to

click the Apply button.

Apply Click Apply to connect the devices.

Cancel Click Cancel to exit without connecting.

Item Description

KVM over IP Matrix System User Manual

Telnet

The KE Series can be operated and configured via a remote terminal session

using Telnet. This is a useful means for configuring devices when they are first

setup and connected to the network.

To log into the KE Series device by means of a Telnet session, do the

following:

1. On your computer, open a terminal (command line) session.

2. At the prompt, key in the KE device’s IP address in the following way:

telnet [IP address]

3. Press Enter. The login screen appears. At the login prompt, provide the

Password.

Note: The default password for Telnet sessions is password.

Configuration Menu

Once a Telnet connection to the KE device is established, the device’s text-

based Configuration Menu comes up, allowing you to select options by

entering a number on the following screens:

Main Menu

+++++++++++++++++++++++++++++++++++++++++++++++

KE6900 Receiver

-- -- -- -- -- -- -- -- --

Receiver Configuration

+++++++++++++++++++++++++++++++++++++++++++++++

1. Network

2. Properties

3. System

Q. Logout

Select one:

Chapter 5. Browser / Telnet Operation

1. Network

+++++++++++++++++++++++++++++++++++++++++++++++

KE6900 Receiver

-- -- -- -- -- -- -- -- --

Network Settings

+++++++++++++++++++++++++++++++++++++++++++++++

1. IP Installer [Enabled]

2. DHCP [Disabled]

3. IP Address [172.17.17.34]

4. Subnet Mask [255.255.255.0]

5. Default Gateway [172.17.17.254]

Q. Exit

Select one:

2. Properties

+++++++++++++++++++++++++++++++++++++++++++++++

KE6900 Receiver

-- -- -- -- -- -- -- -- --

Device Properties

+++++++++++++++++++++++++++++++++++++++++++++++

1. Mode [Matrix]

2. Transmitter Video IP Address [172.17.17.35]

3. Transmitter Audio IP Address [172.17.17.35]

4. Transmitter USB IP Address [172.17.17.35]

5. Transmitter RS232 IP Address [172.17.17.35]

6. UART Configuration

7. Video [Enabled]

8. Audio [Enabled]

9. USB [Enabled]

10. RS232 [Enabled]

11. KE Matrix Manager IP [172.17.17.33]

12. KE Matrix Manager Port [9110]

13. Beeper [Enabled]

14. USB Mode [VM]

15. USB Secure Transmit [Disabled]

Q. Exit

Select one:

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100

3. System

+++++++++++++++++++++++++++++++++++++++++++++++

KE6900 Receiver

-- -- -- -- -- -- -- -- --

System Setting

+++++++++++++++++++++++++++++++++++++++++++++++

1. Device Name [KE6900R]

2. Device Description [Receiver1]

Device IP Address: 172.17.17.34

Device MAC Address: 00:10:74:A8:01:23

Device FW Version: V1.1.109

Device Serial Number:

3. Password [Enabled]

4. Change Password

5. System Reboot/Reset to Factory Default

Q. Exit

Select one:

Chapter 6. System Status

101

Chapter 6

System Status

Overview

The System Status panel is found at the top of the KE Matrix Manager Main

Page. This section provides status information about Transmitters, Receivers,

Users, Profiles and Logs. Click on a selection to open a Settings page, which

are discussed in the sections that follow.

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102

System Status

The System Status panel has five sections that provide information and a link

to each settings page. Each settings page can be accessed by Clicking within

the section: Transmitter, Receiver, Users, Profile or Log. Each section is

explained in the table below and the Settings on the pages that follow.

Item Description

Transmitter This section provides an overview of the Transmitters

added to the KE Matrix Manager:

Active: Shows the number of Transmitters that are

currently online and connected to a Receiver.

Standby: Shows the number of Transmitters that are

online but not connected to a Receiver.

Offline: Shows the number of Transmitters added to

the KE Matrix Manager that are not online.

Total: Displays the total number of Transmitters added

to the KE Matrix Manager.

Receiver This section provides an overview of the Receivers

added to the KE Matrix Manager:

Active: Shows the number of Receivers that are

currently online and connected to a Transmitter.

Standby: Shows the number of Receivers that are

online but not connected to a Transmitter.

Offline: Shows the number of Receivers added to the

KE Matrix Manager that are not online.

Total: Displays the total number of Receivers added to

the KE Matrix Manager.

Chapter 6. System Status

103

Users This section provides an overview of users with KE

Matrix Manager sessions:

On-line: Shows the number of users that are logged

into OSD or KE Matrix Manager web sessions.

Idle: Shows the number of users not logged into OSD

or KE Matrix Manager web sessions.

Profile This section provides an overview of Profile and Profile

Schedules:

Total: Shows the total number of Profiles available.

Next scheduled to run: Shows the name of the next

Profile scheduled to run.

Days later: Shows the number of days until the next

Profile is scheduled to run.

Log This section provides an overview of system logs:

Warning: Shows the number of warnings logs

generated since the event log was cleared.

Error: Shows the number of error logs generated since

the event log was cleared.

Information: Shows the number of information logs

generated since the log was cleared.

Redundancy Status This section provides information about the Redundancy

mode. The first set of brackets shows which server is

hosting the KE Matrix Manager database: [Primary] or

[Secondary]. If Redundancy is disabled the first bracket

will read: [Standalone]. The second set of brackets show

the status:

[Working]: The server is actively hosting the KE Matrix

Manager database.

[Standby]: This message appears when database

operations are idle.

Item Description

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104

Transmitter

Click Transmitter in the System Status panel to open the settings. On this page

you can add, delete and configure Transmitters (physical transmitters), Virtual

Transmitters (multi-source) and Transmitter Groups (multi-video source). The

KE Matrix Manager automatically adds Transmitters connected to the local

area network with a valid IP address.

The meanings of the icons and headings on the page are straightforward and let

you view and configure Transmitters.

 Active refers to a Transmitter connection that is online and in use.

 St andby refers to a Transmitter connection that is online.

 Offline refers to a Transmitter connection that is offline.

 Use this drop-down menu to filter Transmitters by

location. Use Locations to limit the Transmitters seen on the page.

 Click to add a new Location.

 Select a Transmitter and click the Move to icon to add

devices to a Location.

 Select a Location from the drop-down menu and click this

icon to delete it.

Chapter 6. System Status

105

 Select a Location and click this icon to change the name.

 Click to delete selected Transmitters.

 Click an option to have selected Transmitters:

Copy & Paste: Copy settings from one Transmitter and paste

them to another (see Copy & Paste, page 111).

Beeper: Sound a Beep.

Reboot: Shut down and restart.

Reset to Factory: Reset all setting to the factory default.

 Click to Create Virtual TX or Create TX Group (page 112 & 114).

 Click to set Transmitter permissions (page 115).

 Click to search for Transmitters.

 Click to filter Transmitters shown on the page.

 Click to switch between Grid View and List View.

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Transmitter Configuration

When the KE Matrix Manager discovers Transmitters on the network they

appear on the Transmitter settings page. Double-click a Transmitter to

configure its settings.

Chapter 6. System Status

107

Item Description

Basic Device Name: Enter a name for the Transmitter.

Description: Enter a description for the Transmitter.

Location: Use the drop-down menu to select a Location for the

device. Locations filter the Transmitters seen on the settings page.

Mode: Use the radio button to select how the Transmitter will be

installed and managed:

Select Extender mode for simple one-to-one (Transmitter to

Receiver) setups that are managed at the Receiver’s OSD

menu.

Select Matrix mode to manage devices and connections over

the LAN from the KE Matrix Manager software. This mode is for

advanced administration of Transmitter and Receiver

connections configured within the KE Matrix Manager Web GUI.

Enable Media: Select which source type the Transmitter can

stream: Video, Audio, USB and RS232.

Audio Input: Use this option to select the Transmitter’s audio

source signal: HDMI, Analog, or Auto. This setting should reflect

the audio setting configured on the computer.*

Note: The Audio Input option is only available on KE devices with

HDMI capabilities.

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108

Basic EDID Mode: EDID contains a display's basic information and is

used by the source device to utilize the best resolution across

different monitors. When Manual or Remix is selected, the

Receiver’s OSD will have a button allowing the local EDID setting

to be configured for the connection (see EDID Mode, page 72).

Select how you want the source device to acquire the display's

EDID:

Default: EDID is set to the default ATEN configuration. This

setting must be used when connecting KE6900 devices to

KE8950 devices.

Auto: Checks the EDID of all connected displays and uses the

best resolution for all displays.

Manual: Manually set the EDID configuration from the

Receiver’s OSD (see EDID Mode, page 72).

Remix: Checks the EDID of all connected displays and the

source device uses the best common resolution for all displays

(see EDID Mode, page 72).

Multicast Video: Select Enable to allow a broadcast of the

Transmitter’s video signal to be sent to multiple Receivers.

Multicast Audio: Select Enable to allow a broadcast of the

Transmitter’s audio signal to be sent to multiple Receivers.

Occupy Timeout: Set a time threshold for Receivers whose

Access Mode has been set to Occupy If there is no activity from

the Receiver occupying the port for the amount of time set here,

the Receiver is timed out and the port is released. The first

Receiver to send keyboard or mouse input after the port has

been released gets to occupy the port. Input a value from 1 to

240 seconds.

Port OS: Use the drop-down menu to select the operating system

on the computer connected to the Transmitter.

OS Language: Use the drop-down menu to select the operating

system language on the computer connected to the Transmitter.

CCKM IP: Set the IP address and Port number of the computer

running the KE Matrix Manager software. The default port number

is 9110.

IP Installer: The IP Installer is an external Windows-based utility

for assigning an IP address to the device. Click a radio button to

select Enable, Disable or View Only for the IP Installer utility.

See IP Installer, page 218 for instructions.

Item Description

Chapter 6. System Status

109

Video Settings These refer to the Transmitter’s video settings:

Video Type: Select the DVI video connector being used by the

display: Digital (DVI-D) or Digital (DVI-I). This option is only

available for KE6900 units.

Color Depth: Select the number of bits to use for the color depth:

24, 16, or 8. This is the number of bits used to describe the color of

a single pixel. A bit depth determines the number of colors that can

be displayed at one time.

Bandwidth Limit: Select the maximum bandwidth that the

Transmitter can use to transmit video over the network. A lower

bandwidth transmits lower quality video; a higher bandwidth sends

higher quality video but this can affect network speed.

Video Quality: Select the video quality to use. 5 is the highest

video quality, and 1 is the lowest video quality. Options are: 1~5.

Background Refresh: Sets how often the Transmitter refreshes

the background image on the connected display. Options are to

refresh every 256,128, 64, 32,16, or 0 frames.

IP Settings For dynamic IP address assignment, select the DHCP radio button.

To specify a fixed IP Address, Subnet Mask, and Default Gateway

select the Manual radio button and fill in the fields with values

appropriate for your network.

For information to configure the network settings locally on the

device, see Network Configuration, page 52.

Password

Protection

Select Enable to require a password to access the Transmitter’s

OSD configuration screens (see page 58).

Enter a Password, and confirm the password in the Confirm box.

RS232 Settings Configure the serial device settings for the Transmitter. The default

settings are:

Baud Rate: 9600

Parity: None

Data Bits: 8 bits

Stop bits: 1 bit

Flow Control: None

Replace Device Click Replace Device in the top right corner to replace an old

Transmitter with a new one.* All settings are copied from the old

Transmitter to the new Transmitter. Before using this feature,

connect the new Transmitter to the network. After clicking Replace

Device, use the drop-down menu to select the new Transmitter

where the settings will be applied.

Note: This option only appears when a Transmitter is offline.

Save Click Save to save changes to the properties.

Item Description

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110

Cancel Click Cancel to exit without saving.

Item Description

Chapter 6. System Status

111

Copy & Paste

Copy & Paste allows you to copy settings from one Transmitter and paste them

to another. To copy Transmitter settings to another device, do the following:

1. Select a Physical Transmitter.

2. On the Transmitter menu bar, click Copy & Paste (page 105).

3. Check the boxes of the settings you want to copy, and click Next.

4. Select the Transmitter(s) where you want to apply the settings, and click

Done.

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Virtual Transmitter

Creating a Virtual Transmitter allows you to create one connection that sources

media (KVM, audio, USB, serial) from different Transmitters. Virtual

Transmitters appear on the Transmitter settings page with Virtual TX in the

top right corner. Simply select an online Transmitter for each media source.

Dual Display Transmitters can be added as two separate Virtual Transmitters.

To create a Virtual Transmitter, in Transmitter settings click and then

select Create Virtual TX.

Item Description

Name Enter a name for the Virtual Transmitter.

Description Enter a description for the Virtual Transmitter.

Location Use the drop-down menu to select a location for the

Virtual Transmitter or leave it Unallocated. See Location,

page 104, for details.

KVM Use the drop-down menu to select a KVM (keyboard,

video, mouse) source for the Virtual Transmitter.

Audio Use the drop-down menu to select an audio source for

the Virtual Transmitter.

USB Use the drop-down menu to select a USB source for the

Virtual Transmitter.

Serial Use the drop-down menu to select a serial source for the

Virtual Transmitter.

Apply Click Apply to save the changes.

Cancel Click Cancel to exit without saving.

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113

Intelligent Dual Video Output Management

The Intelligent Dual Video Output Management feature allows a Dual Display

Transmitter (KE6940T) to group each video output (DVI:1 and DVI:2) into

two separate Virtual Transmitters that can be accessed from different

Receivers. Receivers can switch between and connect to both Virtual

Transmitters independently with the Access Type determining which Receiver

has control (see page 115).

To use this setup, install the KE devices as shown below and create two Virtual

Transmitters, selecting DVI:1 and DVI:2 as the KVM source for each Virtual

Transmitter.

When connecting to either of the two Virtual Transmitters in the setup shown

above, the mouse cursor may reside on the main or extended dual display

screen, out of view. Therefore even if you have control of the mouse it may not

be visible. To bring the mouse cursor into view on either of the dual display

screens, first enable Boundless Switching (see Boundless Switching, page 126)

and then use the hotkey F8+F9.

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Transmitter Group

Creating a Transmitter Group allows you to create a connection that sources

the video from multiple Transmitters to view at across multiple Receiver

displays. To use this feature, connect a Transmitter Group to a Receiver

Group (page 123). Transmitter Groups appear at the bottom of the Transmitter

settings page.

To create a Transmitter Group, in Transmitter settings click and then

select Create TX Group.

Fill in the appropriate information and then double-click or drag-and-drop

Transmitters to add or remove them in the top panel. The Transmitters in the

top panel will be used as the video source for the Receiver Group at the

Receiver.

Item Description

Name Enter a name for the Transmitter Group.

Description Enter a description for the Transmitter Group.

Location Use the drop-down menu to select a location for the

Transmitter Group or leave it Unallocated. See Location,

page 104, for details.

Save Click Save to save the changes.

Cancel Click Cancel to exit without saving.

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115

Transmitter Permissions

Transmitter Permissions sets the users and groups that can access a

Transmitter, Virtual Transmitter, and Transmitter Group.

Select a device under Transmitter List, and then next to each user or group

click All, View, Occupy, or Exclusive to grant them permission to connect to

the Transmitter with this access type. A green block denotes that the user has

access.

To set Transmitter Permissions, in Transmitter settings, click .

Item Description

Transmitter List Lists Transmitters, Virtual Transmitters and Transmitter

Groups that can be selected to set permissions.

Drop-Down Menu Use the drop-down menu to select User or Group. After

making a selection, the list of users or groups appears.

Set permissions by selecting the access type (All, View,

Occupy, Exclusive) next to each user or group.

Access Type Select the access you want to grant to a user or group by

clicking under the heading(s). This defines how the

Transmitter can be accessed by a user or group. The

access type will appear available for the user in the

Receiver's OSD Connections menu. To disable an

access type, uncheck a box in the heading.

All: User has full control and can simultaneously share

control of the Transmitter. Input from the users is placed

in a queue and executed chronologically.

View: User can only view the remote screen, and cannot

perform operations on it.

Occupy: The first user to access the Transmitter has

control. However, additional users may view the

Transmitter’s video. If the user who controls the

Transmitter is inactive for longer than the time set in the

Transmitter’s Timeout box, control is transferred to the

first user to move the mouse or strike the keyboard.

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Access Type Exclusive: The first user to access the Transmitter has

exclusive control over the Transmitter. No other users

can view the Transmitter. The Timeout function does not

apply when Transmitters are accessed with this setting.

Apply Click Apply to save the changes.

Cancel Click Cancel to exit without saving.

Item Description

Chapter 6. System Status

117

Receiver

Click Receiver in the System Status panel to open the settings. The Receiver

page allows you to add, delete and configure Receivers (physical receivers),

Receiver Groups, and Video Walls. The KE Matrix Manager automatically

adds Receivers connected to the local area network with a valid IP address.

The meanings of the icons and headings on the page are straightforward and let

you view and configure Receivers.

 Active refers to a Receiver connection that is online and in use.

 Standby refers to a Receiver connection that is online.

 Offline refers to a Receiver connection that is offline.

 Use this drop-down menu to filter Receivers by location.

Use Locations to limit the Receivers seen on the page.

 Click to add a new Location.

 Select a Receiver and click the Move to icon to add devices

to a Location.

 Select a Location from the drop-down menu and click this

icon to delete it.

 Select a Location and click this icon to change the name.

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 Click to delete selected Receivers.

 Click an option to have selected Receivers:

Copy & Paste: Copy settings from one Receiver and paste them

to another (see Copy & Paste, page 122).

Beeper: Sound a Beep.

Reboot: Shut down and restart.

Reset to Factory: Reset all setting to the factory default.

 Click to Create Receiver Group or Video Wall (page 123 & 1 24).

 Click to set Receiver permissions (page 128).

 Click to search for Receivers.

 Click to filter Receivers shown on the page.

 Click to switch between Grid View and List View.

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Receiver Configuration

When the KE Matrix Manager discovers Receivers on the network they appear

on the Receiver settings page. Double-click a Transmitter to configure its

settings.

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Item Description

Basic Device Name: Enter a name for the Receiver.

Description: Enter a description for the Receiver.

Location: Use the drop-down menu to select a Location for the

device. Locations help organize how you view Receivers on the

settings page.

Mode: Use the radio button to select how the Receivers will be

installed and managed:

Select Extender mode for simple one-to-one (Transmitter to

Receiver) setups that are managed with the Receiver’s OSD

menu.

Select Matrix mode to manage devices and connections over

the LAN from the KE Matrix Manager software. This mode is for

advanced administration of Transmitter and Receiver

connections configured within the KE Matrix Manager Web GUI.

Enable Media: Select which source type the Receiver can stream:

Video, Audio, USB and RS232.

Audio Output: Use this option to independently stream HDMI,

Analog, or Both audio signals to digital or analog audio output

devices (speakers) connected to the Receiver.*

CCKM IP: Set the IP address and Port number of the computer

running the KE Matrix Manager software. The default port number

is 9110.

IP Installer: The IP Installer is an external Windows-based utility

for assigning an IP address to the device. Click a radio button to

select Enable, Disable or View Only for the IP Installer utility.

See IP Installer, page 218 for instructions.

Note: The Audio Output option is only available on KE devices with

HDMI capabilities.

RS232 Settings Configure the serial device settings for the Transmitter. The default

settings are:

Baud Rate: 9600

Parity: None

Data Bits: 8 bits

Stop bits: 1 bit

Flow Control: None

Extender

Properties

If you selected Extender mode (under Basic) set the Transmitter IP

address for the Receiver’s Video, Audio, USB, and RS232 source.

If you selected Matrix mode (under Basic) the Properties will be

grayed out. Use Transmitters, Virtual Transmitters, and Transmitter

Groups to configure the connections (see Transmitter, page 104).

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IP Settings For dynamic IP address assignment, select the DHCP radio button.

To specify a fixed IP Address, Subnet Mask, and Default Gateway

select the Manual radio button and fill in the fields with values

appropriate for your network.

For information to configure the network settings locally on the

device, see Network Configuration, page 52.

Password

Protection

Select Enable to require a password to access the Receiver’s OSD

configuration screen (see page 58).

Enter a Password, and confirm the password in the Confirm box.

USB Mode Select the type of USB device you will connect to the USB ports:

Virtual Media: Select this option only if you are plugging a USB

disk drive (including USB HDD/optical disk) into the USB ports.

This will give you the highest data transfer speeds but will not allow

other USB devices to work when plugged into the USB ports. When

Receivers connected to the same transmitter mount or unmount

USB disk drives, the keyboard and mouse operations will

experience a brief delay. Transmitters can support up to 12 virtual

media connections at the same time (keyboard/mouse included).

Generic USB device: Use this option to plug USB peripherals* into

the USB ports. This option also allows a keyboard and mouse with

special functions to plug into the USB ports for console use. Use

this only if the special functions of the keyboard or mouse are

required but do not work when plugged into the console ports.

When the keyboard and mouse are plugged into the USB ports,

they will not work within the OSD menus. To work within the OSD

menus, the keyboard and mouse must be plugged into the console

ports. KE6900ST transmitters do not support the Generic USB

Device mode. In this mode, KE6900/KE6940 transmitters supports

up to 2 USB connections; and KE8950/KE8952 transmitters

support up to 5 USB connections (keyboard/mouse excluded).

Encryption: Check this box to encrypt USB disk drives plugged

into the USB ports.

Note: This USB port does not support isochronous endpoints,

therefore USB peripherals that stream audio or video data, such as

speakers or webcams, will not work.

Replace Device Click Replace Device in the top right corner to replace an old

Receiver with a new one.* All settings are copied from the old

Receiver to the new Receiver. Before using this feature, connect

the new Receiver to the network. After clicking Replace Device,

use the drop-down menu to select the new Receiver where the

settings will be applied.

Note: This option only appears when a Receiver is offline.

Save Click Save to save changes to the properties.

Cancel Click Cancel to exit without saving.

Item Description

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Copy & Paste

Copy & Paste allows you to copy settings from one Receiver and paste them

to another. To copy Receiver settings to another device, do the following:

1. Select a Physical Receiver.

2. On the Receiver menu bar, click Copy & Paste (page 118).

3. Check the boxes of the settings you want to copy, and click Next.

4. Select the Receiver(s) where you want to apply the settings, and click

Done.

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Receiver Group

Creating a Receiver Group allows you to connect the video from multiple

transmitters to multiple Receiver displays. To use this feature, connect a

Transmitter Group (page 114) to a Receiver Group (see Instant Link,

page 96). Receiver Groups appear at the bottom of the Receiver settings page.

To create a Receiver Group, in Receiver settings, click and then select

Create RX Group.

Fill in the appropriate information and then double-click or drag-and-drop

Receivers to add or remove them in the top panel. The Receivers in the top

panel will be used to view the video from the Transmitter Group. To connect a

Transmitter Group to a Receiver Group, see Instant Link, page 96.

Item Description

Name Enter a name for the Receiver Group.

Description Enter a description for the Receiver Group.

Location Use the drop-down menu to select a location for the

Receiver Group or leave it Unallocated. See Location,

page 104, for details.

Boundless Switching Use the radio button to enable or disable Boundless

Switching. See Boundless Switching, page 126 for

details.

Save Click Save to save the changes.

Cancel Click Cancel to exit without saving.

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Video Wall

Creating a Video Wall allows you to create connections that combine Receiver

displays to form a large video wall. Use the options to group multiple Receivers

in the video wall. A video wall can contain multiple forms of single displays

and grouped displays in various layouts. Video Walls appear listed below

Receivers, on the Receivers settings page.

To create a Video Wall, in Receiver settings, click and then select Create

Video Wall.

Select the number of displays and then group multiple displays to form large

screens and/or use single displays for independent screens to create the video

wall's layout. Click the bar -- under the display icon to select a Receiver for

each display. This configuration should match the actual video wall layout.

Item Description

Name Enter a name for the Video Wall.

Description Enter a description for the Video Wall.

Number of Displays Use the Horizontal and Vertical drop-down menus to

select the number of displays that make up the video wall

(a maximum of 64 are supported). Match this to the

physical layout of the displays. Click the refresh icon to

update the layout.

Bezel Dimension Use the two boxes to increase/decrease the frame size of

each active display.

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Lock / Unlock Click the monitor to Lock the (2) bezel settings, so that

when one size is changed they all change.

Click the monitor to Unlock the (2) bezel settings, so that

each size can be set independently.

Layout Selection Click + or X to add or remove additional layouts to the

Video Wall. The options listed here will appear in a drop-

down menu for the Video Wall, allowing you to quickly

choose different layouts from the Receiver settings page.

Arrows below the Layout Selection box allow you to

move up or down in the list.

Three layout templates are available for quick setup. The

Videowall and Splitter options can not be changed but

allow you to select the Receivers. These three layouts

can not be deleted.

Video Wall provides a basic full screen layout where

one Transmitter connects to multiple Receivers to

display the video together as one full screen.

Splitter provides a layout that connects a Transmitter

to multiple Receivers that show the same video

displayed on separate screens independently.

Customized provides a basic full screen layout that

can be configured into groups (see Group below) as

desired.*

Note: When using the KE6940R in Customized layouts,

only the KE6940’s first video port will display video

because each port’s video source is independent. When

using the KE6940R in Video Wall or Splitter layouts both

video ports will display video.

Location Use the drop-down menu to select a location for the

Video Wall or leave it Unallocated. See Location,

page 104, for details.

Item Description

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Boundless Switching This options allows you to enable the Boundless

Switching feature* which allows you to move the mouse

cursor across the screen boundaries to switch (KVM

control) between different receivers. When the cursor

moves into a new screen the KVM control changes with

it. Select Enable to use Boundless Switching. This option

is disabled by default.

When Boundless Switching is enabled, you must disable

to following:

On the computer, under Control Panel - Mouse

Properties - Pointer Options, uncheck Enhance

pointer precision.

On the CCKM Main page, click Settings (page 143),

then on the General tab scroll down and disable Fast

Switching.

Note:

1. Dual Display Transmitters can be setup as two

independent Virtual Transmitters with

Boundless Switching. The placement of the

KE6940 setup must have DVI-1 as the main

display on the left and DVI-2 as a secondary

display on the right.

2. Boundless Switching only supports single or

dual video outputs from any one computer.

3. Boundless Switching is only supported by the

following KE models: KE6900, KE6940,

KE8950 and KE8952.

Use the slide bar to zoom in or out for a better view of the

Video Wall layout.

Click this icon to reset the zoom back to full size.

Select multiple display icons and click the Group button

to group the displays into one screen.

Select a group and click Ungroup to ungroup the

displays.

Fit Mode Select how the video wall will be displayed:

Height: Fits the video to the height of the display.

Width: Fits the video to the width of the display.

Scale: Fits the video on the entire display.

Use the RX OSD button to enable/disable showing the

Receiver’s name and IP address in the top left corner of

the connected display. This helps identify which Receiver

is connected to the display.

Item Description

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Save Click Save to save the changes.

Cancel Click Cancel to exit without saving.

Item Description

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Receiver Permissions

Receiver Permissions sets which users and groups can access a Receiver.

Select a device under the Receiver List, and then click under Operation to

grant a user or group permission to access the device. This will allow the user

to login to the Receiver’s OSD menu to access the Connections tab.

To set Receiver Permissions, in Receiver settings, click .

Item Description

Receiver List Lists the Receivers which can be selected to set

permissions.

Drop-Down Menu Use the drop-down menu to select User or Group. After

making a selection, the list of users or groups appears.

Set permissions by selecting the Operation box next to

each user or group.

Operation Click the Operation box next to each user or group to

apply access rights on the selected device. This gives

users and groups permission to log in to the Receiver’s

OSD. If a user inherits its permissions from a group, the

box will be Blue. To disable access rights for all users,

uncheck the box in the heading.

Apply Click Apply to save the changes.

Cancel Click Cancel to exit without saving.

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129

Account

Click Users in the System Status panel to open the settings. The Account page

allows you to add, delete and configure users and groups. Instructions for

adding users and groups is provide on page 130.

The Users and Group buttons appear at the top of the page.

Depending on the item selected, either Users or Groups are listed on

the page.

The sort order of the information displayed can be changed by clicking the

column headings.

Three icons in the right corner are used to add users, groups and set

permissions, as explained in the sections that follow.

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Users

The KE Matrix Manager supports three types of accounts, shown in the table

below:

Adding Users

To add a user, do the following:

1. Click on the menu bar.

2. Select Add New User. The Add New User window opens:

User Type Role

Administrator Access and management of the KE Matrix Manager,

including configuration and setting up of devices. Manage

Users, Groups, Transmitters, Receivers, Profiles and Video

Walls. Configure personal working environments.

Super User Access Receivers, Transmitters and Profiles they have been

given permission for.

User Access Receivers to connect to Transmitters they have been

given permission for.

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Enter the required information in the fields provided. A description of each

is given in the table below:

Field Description

Username From 1 to 32 characters are allowed depending on the Account

Policy settings.

Local User Check the Local User box if the account is for logging in to the

KE Matrix Manager software or a Receiver.

Uncheck the Local User box if the account is authenticated with

a 3rd party external source, such as RADIUS, LDAP/AD, or

TACACS+. See ANMS, page 146 for details.

Password From 6 to 32 characters are allowed depending on the Account

Policy settings.

Confirm Password To be sure there is no mistake in the password, you are asked

to enter it again. The two entries must match.

Description Additional information about the user that you may wish to

include.

User Level There are three account categories: Administrator, Super User

and User.

The Administrators have full access to make changes within

the KE Matrix Manager software, which includes adding and

removing Transmitters, Receivers, accounts, preferences,

and configuration settings.

The Super Users have access to the Receiver’s OSD menu

and can connect Channels and Profiles.

The Users can log in to Receivers to connect channels.

Status Status allows you to control the user’s account and access, as

follows:

Active provides the user with access and permissions as

granted.

Disable lets you suspend a user’s account without actually

deleting it, so that it can be easily reinstated in the future.

OSD Language Click the drop-down menu to select the language you want to

use during OSD sessions for this user. Options are: Chinese

(Traditional), Simplified Chinese, Japanese, German, Korean,

Russian, French, Spanish, and Portuguese.

Toolbar Hotkey Select the hotkey combination to call the Tool Bar function for

this user. The Tool Bar is used when accessing the computer

from the Transmitter or Receiver side.

Logout Timeout If there is no user input for the amount of time set with this

function, the user is automatically logged out. A login is

necessary before the KE Matrix Manager can be accessed

again. The default is 30 minutes.

Screen Blanker Set how many minutes the device waits when a session is idle

before turning off the display.

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3. When your selections have been made click Apply.

4. When the Operation Succeeded message appears, click OK.

5. The new user appears on the main panel.

The columns show the Username; User Level, Status, OSD Language,

Description; and Group.

Modifying Users

To modify a user, do the following:

1. In the main panel, double-click the user’s name.

2. In the Edit User page that comes up, make your changes, then click Apply.

Deleting Users

To delete a user, do the following:

1. In the main panel, check the box next to the user’s name.

2. Click .

3. Click OK.

Welcome Message If you want the Welcome Message to appear on screen when

the user logs into the KE Matrix Manager, select Enable.

If you want the user's Screen Name to appear with the

Welcome Message, check the Username check box.

Group Click Select and check a box to add the user to a group.

Apply Click Apply to save the changes.

Cancel Click Cancel to exit without saving.

Field Description

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Groups

Groups allow administrators to easily and efficiently manage users and

devices. Since device access rights apply to anyone who is a member of the

group, administrators need only set them once for the group, instead of having

to set them for each user individually. Multiple groups can be defined to allow

some users access to specific devices, while restricting other users from

accessing them. Device permissions are discussed on page 135.

Adding Groups

To create a group, do the following:

1. Click Group on the Account page.

2. Click and then select Add New Group. The Add New Group

window opens:

3. Enter the required information in the appropriate fields. A description of

each of the fields is given in the table below:

4. At this point you can assign users to the group by clicking Edit.

5. When your selections have been made click Apply.

Field Description

Group Name A maximum of 32 characters is allowed.

Description Additional information about the user that you may

wish to include. A maximum of 32 characters is

allowed.

Member Lists the users that are currently in the group. To add

users, click the Edit button.

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6. When the Operation Succeeded message appears, click OK.

7. The new group appears in the main panel.

The columns show the Group Name, Description and Members that are

in the group.

Repeat the above procedure to add additional groups.

Modifying Groups

To modify a group, do the following:

1. In the main panel, double-click the group’s name.

2. Make your changes, then click Apply.

Deleting Groups

To delete a group, do the following:

1. In the main panel, check the box next to the group’s name.

2. Click .

3. Click OK.

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Permissions

You can assign Transmitter, Receiver and Profile permissions for users and

groups from the Account page.

Assigning Device Permissions

To assign permissions for a user or group from the Account page, do the

following:

1. Click on the menu bar. The Set User Permissions window opens:

2. To set the permissions, select a user or group, then a device and select the

Access Type under each column so that it turns green. Make your

permission settings for each user or group on each device according to the

information provided below:

Item Description

User List Use the radio button to view the Users or Group list.

Click a user or group to configure their permissions.

Drop-Down Menu Use the drop-down menu to select Transmitter, Receiver

or Profile. After making a selection, a list of devices or

profiles appears. Set permissions by selecting the access

type (All, View, Occupy, Exclusive) next to the device.

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3. When you have finished making your choices, click Apply.

4. In the confirmation popup that appears, click OK.

Access Type Select the access you want to grant to a user or group by

clicking under the heading(s) next to each device. This

defines how the device can be accessed by the user or

group. When granted, the access types (All, View,

Occupy, Exclusive) for Transmitters will appear available

for the user in the Receiver's OSD Connection page (see

page 70).

All: User has full control and can simultaneously share

control of the Transmitter. Input from the users is placed

in a queue and executed chronologically.

View: User can only view the remote screen, and cannot

perform operations on it.

Occupy: The first user to access the Transmitter has

control. However, additional users may view the

Transmitter’s video. If the user who controls the

Transmitter is inactive for longer than the time set in the

Transmitter’s Timeout box, control is transferred to the

first user to move the mouse or strike the keyboard.

Exclusive: The first user to access the Transmitter has

exclusive control over the Transmitter. No other users

can view the Transmitter. The Timeout function does not

apply when Transmitters are accessed with this setting.

Operation (Receiver and Profile): The Operation access

type for Receivers allows users to log into Receivers,

and for Profiles allows a user to connect the Profile from

a Receiver.

Apply Click Apply to save the changes.

Cancel Click Cancel to exit without saving.

Item Description

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Profile

Click Profile in the System Status panel to open the settings. The Profile page

allows you to create, run and schedule connection profiles. Profiles channel

specific Receiver to Transmitter connections and can be instantly connected

from the Profile page at anytime. Profiles can be also scheduled to run

automatically at specific times.

The meanings of the icons and headings on the page are straightforward and let

you view and configure Profiles.

 Click to connect the selected Profile.

 Click to disconnect the selected Profile.

 Click to delete the selected Profile.

 Click to Create Profile or Create Schedule (page 138 & 141).

 Click and enter text to search for a Profile.

 Check the box next to a Profile and click the Connect or Disconnect

icon to start/stop profile connections. Check the box next to a Schedule

and click the Enable or Disable icon to enable/disable a schedule.

 Appears on the Schedule page, click to enable the selected schedule.

 Appears on the Schedule page, click to disable the selected

schedule.

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Adding a Profile

Creating a Profile allows you to quickly connect single or multiple Receiver to

Transmitter connections.

To add a Profile, do the following:

1. On the Profile page click and then select Create Profile. The Create

Profile window appears:

Item Description

Name Enter a name for the Profile.

Description Enter a description for the Profile.

Permissions Click Select and check the box of the users / groups you

want to allow to connect this Profile. When the user logs

into a Receiver, the profile will appear listed in the OSD

menu on the Profile page (see page 75), allowing them to

connect it.

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2. After filling in the information, click a Receiver, select Select TX and use

the drop-down menu select a Transmitter; or use Transmitter List at the

bottom of the page to drag-and-drop Transmitters to Receivers to create

the connection.

3. After configuring the connections, click Save. The new Profile appears on

the Profile page.

Access Mode This defines how the Transmitter in a Profile can be

accessed by Receivers when multiple users attempt to

access it.

View Only: Receivers only have view access to the

Transmitter’s video display.

Occupy: Set a time threshold for Receivers whose

Access Mode has been set to Occupy If there is no

activity from the Receiver occupying the port for the

amount of time set here, the Receiver is timed out and

the port is released. The first Receiver to send keyboard

or mouse input after the port has been released gets to

occupy the port. Input a value from 1 to 240 seconds.

Exclusive: The first Receiver to access the Transmitter

has exclusive control over the Transmitter. No other

users can view the Transmitter. The Timeout function

does not apply to Transmitters which have this setting.

Receiver before a Profile can connect it to a Transmitter.

When enabled, a user must be logged into the Receiver

or it will not connect to the Transmitter when the Profile is

initiated.

Lock OSD Checking this box will lock the Receiver’s OSD screen

when the Profile connects it to a Transmitter.

Location Use the drop-down menu to select a location to filter the

Receivers displayed on the page.

Click this icon to show individual Receivers.

Click this icon to show only video wall Receivers.

Click this icon to show only Receiver Group Receivers.

Save Click to save the changes.

Cancel Click to exit without saving.

Item Description

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4. To connect Profiles, check the box of the Profile(s) you want to connect,

and click .

5. To disconnect Profiles, click .

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Adding a Schedule

Creating a Schedule allows you to connect Profiles at specific dates, times and

intervals.

To add a Schedule, do the following:

1. On the Profile page click .

2. Click and then select Create Schedule. The Create Schedule

window appears:

3. After the schedule is configured, click Save.

Item Description

Profile Use the drop-down menu to select a Profile to schedule.

Frequency Use the drop-down menu to select how often the Profile should run:

Once, Daily, Weekly and Monthly.

When you select Weekly/Monthly an additional drop-down menu

appears to select the Week Day/Month Day on which the profile will run.

Start Date Enter the date on which you want the schedule to begin running.

End Date Enter the date on which you want the schedule to stop running.

Start Time Enter the time of day that you want the profile to connect.

End Time Enter the time of day that you want the profile to disconnect.

Every If you select Daily, Monthly or Weekly, the Every option appears allowing

you to enter how often you want the schedule to run. For example, enter

3 months if you want the profile to run once every three months. If you

want to run the schedule once a day, once a week or once a month, use

the default entry of 1.

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Log

Click Log in the System Status panel to open the settings. The Log page lists

events that take place and provides a breakdown of the time, user, severity,

device, and log information. You can change the sort order of the display by

clicking on the column headings.

Click the drop-down menu beside a heading to filter events into

subcategories. Selecting a subcategory allows you to view only the logs

that relate to the choice. The meanings of the headings at the top of the

page are straightforward:

All Severity refers to the event’s severity type: Information, Error, or

Warning

All Device refers to the Transmitter or Receiver that relates to the

event. If no device is listed the event refers to the KE Matrix Manager

software.

All User refers to the username that the event relates to. If no username

appears, the event is general system information.

Time refers to the date and time that the event occurred.

Log Information provides detailed information about each event.

 Click to delete the logs currently displayed in the list.

 Click and enter text to search for an event log.

 Click to save the log contents to a file on your computer.

 Click to open a pop-up window that allows you to set how many

days or the number of records to record before over-writing old log files.

Use the radio button to select By Period (Days) or By Records and enter

the number to use before overwriting the oldest log files.

143

Chapter 7

System Settings

Overview

The System Settings are accessed by clicking from the System Status page

(see System Settings, page 91). There are 7 tabs to configure the KE Matrix

Manager system settings: General, ANMS, FW Upgrade, Redundancy,

Backup/Restore, Certificates, and Sessions.

General

The KE Matrix Manager Settings open on the General tab, as shown below:

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Heading Item Description

Basic KE Matrix Manager

Version

This provides the version of the KE Matrix

Manager software.

Serial Number This provides the serial number and a link to

upgrade the software.

KE Matrix Manager

Name

Enter a name for the KE Matrix Manager.

Description Enter a description for the KE Matrix Manager.

Language Select the language for the KE Matrix Manager.

Choices are: English, Chinese (Traditional),

Simplified Chinese, Japanese, German, Korean,

Russian, French, Spanish, and Portuguese.

Beeper Select Enable to sound a beep from the

Transmitter/Receiver every time a configuration

change is made.

CCKM Timeout If there is no user input for the amount of time

entered in the box, a user logged into the CCKM

is automatically logged out. Check Disable to

turn this function off.

Network

Ports

HTTP Port Sets the HTTP service port used to access the

KE Matrix Manager. This is the port number to

use for a browser login. The default is 8080.

Device Port Sets the Device service port used to access the

KE Matrix Manager. Configure this port number

on the Transmitter and Receiver to access to the

KE Matrix Manager software (see Manager

Address, page 65 and 61). The default is 9110.

HTTPS Port Sets the HTTPS service port used to access the

KE Matrix Manager. This is the port number to

use for a secure browser login. The default is

8443.

Example: To access the KE Matrix Manager with

an IP address of 192.168.0.100 using a secure

browser login, enter: https://192.168.0.100:8443

Fast Switching Select the default resolution to use so that you

can switch faster when changing Receiver to

Transmitter connections. If the monitor you are

using does not support fast switching the video

may not display correctly when this setting is

enabled.

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145

Account

Policy

Enforce Password

History

This setting determines the number of unique

new passwords that must be used before an old

password can be reused. Uncheck the box and

enter a number to enforce the password history

policy.

Enhance Password

Rule

Select Enable to enforce rules for creating

passwords, as follows:

The password length must be at least 8 char-

acters.

The password must contain both upper and

lowercase characters.

The password must contain a number (0

through 9).

If a user types in the wrong password 5 times

consecutively, their account will be locked out

for 10 minutes.

CLI Mode CLI Mode Login Use the radio button to Enable or Disable

command line interface logins to the KE Matrix

Manager.

Warning: If Disable CLI Mode Login is selected,

anybody can login via Telnet with administrator

privileges without needing to authenticate,

allowing control of the entire installation. For

installations requiring a high level of security, it’s

recommended that Enable CLI Mode Login be

applied.

Receiver

Settings

Anonymous Login Use this to anonymously login a user at select

Receivers. This option allows users to access the

Receiver and connect to Transmitters without

needing to login.

Click Device List to display the list and check the

box next to the Receiver(s) to enable the

Anonymous Login feature.

Anonymous Login

User

When Anonymous Login (above) is enabled for

Receivers, select a user from the drop-down

menu to use as the default account to

anonymously login to the Receiver.

EDID Mode EDID Mode Use this drop-down menu to set the default EDID

mode for all Transmitters. To set a different EDID

mode for each Transmitter, use the drop-down

menu to select Customized and then click Edit.

A Transmitter list will appear with drop-down

menus to configure each device’s EDID mode.

Save Click to save the changes.

Cancel Click to cancel the changes.

Heading Item Description

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ANMS

The ANMS (Advanced Network Management Settings) tab is used to set up

organized with two pages – each with a series of related panels, as described

below.

Event Destination

SMTP Settings

To have the KE Matrix Manager email reports from the SMTP server to

you, do the following:

1. Enable the Enable re p ort from the following SMTP Server, select the

Log Level (Information, Warning, or Error), and key in the SMTP

Server IP address and SMTP Port.

2. If your server requires authentication, check the Server requires

authentication checkbox, and key in the appropriate information for the

Account Name and Password fields.

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147

3. Key in the email address of where the report is being sent from in the

From field.

Note: 1. Only one email address is allowed in the From field, and it

cannot exceed 64 Bytes.

2. 1 Byte = 1 English alphanumeric character.

4. Key in the email address (addresses) of where you want the SMTP

reports sent to in the To field.

Note: If you are sending the report to more than one email address,

separate the addresses with a semicolon. The total cannot exceed

256 Bytes.

5. Click Save.

Syslog Settings

To record all the events that take place on the KE Matrix Manager and

write them to a Syslog server, do the following:

1. Check Enable.

2. Use the drop-down menu to select the Log Level (Information,

Warning, or Error).

3. Key in the Server IP address of the Syslog server.

4. Key in the Service Port number. The valid port range is 1-65535.

5. Click Save.

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Authentication & Authorization

RADIUS Settings

To allow authentication and authorization through a RADIUS server, do

the following:

1. Check Enable.

2. Fill in the IP addresses and service port of the Preferred RADIUS

Server and Alternate RADIUS Server.

3. In the Timeout field, set the time in seconds that the KE Matrix

Manager waits for a RADIUS server reply before it times out.

4. In the Retries field, set the number of allowed retries.

5. In the Shared Secret field, key in the character string that you want to

use for authentication between the KE Matrix Manager and the

RADIUS Server. A minimum of 6 characters is required.

6. On the RADIUS server, Users can be authenticated with any of the

following methods:

Use the same Username on both the RADIUS server and the KE

Matrix Manager.

Use the same Group name on both the RADIUS server and the

KE Matrix Manager.

Use the same Username/Group name on both the RADIUS server

and the KE Matrix Manager.

In each case, the user’s access rights are the ones assigned that were

assigned when the User or Group was created on the KE Matrix

Manager.

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LDAP / AD Settings:

To allow authentication and authorization for the KE Matrix Manager via

LDAP / AD, refer to the information in the table, below:

On the LDAP / AD server, Users can be authenticated with any of the

following methods:

With MS Active Directory schema.

Item Action

Enable Put a check in the Enable checkbox to allow LDAP / AD

authentication and authorization.

Enable SSL Put a check in the Enable checkbox to allow SSL connections.

LDAP Server IP

and Port

Fill in the IP address and port number for the LDAP / AD server.

You can use the IPv4 address, the IPv6 address or the domain

name in the LDAP Server field.

For LDAP, the default port number is 389.

Timeout Set the time in seconds that the KE Matrix Manager waits for an

LDAP / AD server reply before it times out.

Admin DN Consult the LDAP / AD administrator to ascertain the appropriate

entry for this field. For example, the entry might look like this:

ou=kn4132,dc=aten,dc=com

Admin Name Key in the LDAP administrator’s username.

Password Key in the LDAP administrator’s password.

Search DN Set the distinguished name of the search base. This is the

domain name where the search starts for user names.

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Note: If this method is used, the LDAP schema for MS Active Directory

must be extended. Without schema – Only the Usernames used on

the KE Matrix Manager are matched to the names on the LDAP /

AD server. User privileges are the same as the ones configured in the

KE Matrix Manager.

Without schema – Only the Usernames used on the KE Matrix

Manager are matched to the names on the LDAP server. User

privileges are the same as the ones configured in the KE Matrix

Manager software.

Without schema – Only Groups in AD are matched. User privileges are

the ones configured for the groups he belongs to in the KE Matrix

Manager.

Without schema – Usernames and Groups in AD are matched. User

privileges are the ones configured for the User and the Groups in the

KE Matrix Manager.

TACACS+ Settings:

Enable TACACS+ and enter the following information:

Preferred TACACS+ Server

Preferred TACACS+ Service Port

Shared Secret 1

Alternate TACACS+ Server

Alternate TACACS+ Service Port

Shared Secret 2

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151

FW Upgrade

In FW Upgrade all KE devices that are online are listed, allowing you to select

which devices get upgraded. New firmware versions can be downloaded from

our website as they become available. Check the website regularly to find the

latest upgrade packages.

To upgrade the firmware do the following:

1. Go to our website and download the firmware upgrade package

appropriate to your KE device.

2. Open your browser and log in to the KE Matrix Manager with an

administrator’s account.

3. Click the Settings icon; select the FW Upgrade tab. A confirmation

dialog box may appear:

4. Click Ye s to continue. After a short while, the FW Upgrade page appears:

All the devices that are capable of being upgraded are listed.

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Note: Only online devices show up in the list. Offline devices do not get

upgraded.

5. Make sure there is a check in the checkbox in front of the devices you

want to upgrade. Uncheck the devices that you do not want to upgrade.

6. Click Browse. Navigate to the directory where the firmware upgrade file

is located and select it.

7. Enable or disable Check FW Version

If you enabled Check FW Version the current firmware level is

compared with that of the upgrade file. If the current version is equal to

or higher than the upgrade version, a popup message appears, to inform

you of the situation and stops the upgrade procedure.

If you didn't enable Check FW Version, the upgrade file is installed

without checking what its level is.

If you cancel the firmware upgrade, you have to wait 12 seconds

before you can disable Check FW Version and restart the firmware

upgrade.

8. Click Upgrade to start the upgrade procedure. As the upgrade proceeds,

progress information is shown on the screen. Once the upgrade completes

successfully, the devices will reset.

9. Log in to each device and check the firmware version to be sure it is the

new one.

Firmware Upgrade Recovery

If the Upgrade Succeeded screen doesn't appear or the upgrade procedure is

abnormally halted (due to computer crash, power failure, etc.), the device may

become inoperable. If you find that the device does not work following a failed

or interrupted upgrade, do the following

1. Power off the KE device.

2. Press the Reset button, then power on the KE device while holding Reset.

3. Hold Reset for 7 seconds after the device is powered on.

4. The device will revert to a previous firmware version and recover from the

failure.

5. Upgrade the firmware to the most current version available.

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153

Redundancy

The Redundancy tab allows you to setup a backup computer in case the

computer hosting the KE Matrix Manager goes offline. If the KE Matrix

Manager goes offline, the secondary computer will automatically take over

operations, allowing all connections to continue without disruption – with only

a brief period of 30 seconds when new connections can't be started. When the

primary computer comes back online it retrieves the updated database from the

secondary computer and re-takes all KE Matrix Manager operations.

To setup Redundancy, do the following:

1. Install the KE Matrix Manager on a secondary computer with the USB

license key (see page 81).

Note: Steps 2-6 can be skipped as long as the username and password are

entered correctly in step 11. The Primary computer will automatically set the

Secondary as long as the authentication information is entered correctly.

2. On the secondary computer, login to the KE Matrix Manager, click

and go to the Redundancy tab.

3. Check Enable Redundancy and select the Secondary radio button.

4. Use the Primary Server IP drop-down menu to select the primary IP

address.

5. Click Save.

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6. Redundancy is now running on the secondary computer.

7. Remove the USB License key and plug it into the computer running as the

primary KE Matrix Manager.

8. On the primary computer, login to the KE Matrix Manager, click and

go to the Redundancy tab.

9. Check Enable Redundancy and select the Primary radio button.

10. Use the Secondary Server IP drop-down menu to select the secondary IP

address.

11. Enter the Username and Password of the secondary computer’s local

administrator account.

12. Click Save.

13. Information about the Redundancy status can be found in the event log

(see Log, page 142 for details).

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155

Backup / Restore

The Backup/Restore tab is divided into three panels: Backup, Restore, and

Export Device List:

The operations to perform backup/restore procedures are described in the table

below and in the section that follows:

Procedure Operation

Backup Backs up theKE Matrix Manager configuration – including Receiver,

Transmitter, Profile and Schedule configurations; user and group

accounts, user profiles, logs, and system settings.

Restore Deletes the current Receiver, Transmitter, Profile and Schedule

configurations; user and group accounts, user profiles, logs, and

system settings.; then restores those settings to the values that exist

in the previously saved backup file.

Export Device

List

Clicking Export allows you to save a file with a complete list of the

devices added to the KE Matrix Manager. The file contains the ID,

Name, Description and IP Address of each Transmitter and Receiver.

An Existing column also lists if the device is available: Yes, it exists

and is available, or No, it is offline or has been removed.

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Backup

To back up system configuration settings, do the following:

1. (Optional) In the Backup panel, check Add Password, and provide a

password for the backup file.

Note: Providing a password is a security feature – if you provide a

password, you will need to give the same password in order to

restore the configuration settings from this file.

2. Click Backup.

3. In the dialog box that comes up, Click Save to save the configuration file

(System.conf) to a location on your hard disk.

4. Navigate to the directory where you want to save the file and click Save.

Restore

To restore system configuration settings, do the following:

1. In the Restore panel, click Browse.

2. Navigate to the directory where the backup file is located and select it.

3. When you return to the Backup/Restore page enter the password you set

when the backup file was created.

Note: If you did not set a password for the file, leave the field blank.

4. Click Restore.

5. Click OK to confirm that you want to restore the configuration data.

When the Restore procedure is in process, a message stating that the KE

Matrix Manager will restart will appear. After a short while the KE Matrix

Manager closes and refreshes at the log in screen. When it comes back up

the configuration settings that were restored from the backup file are in

effect.

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157

Certificates

This tab provides information about Private Certificates:

Private Certificate

When logging in over a secure (SSL) connection, a signed certificate is used to

verify that the user is logging in to the intended site. For enhanced security, the

Private Certificate section allows you to use your own private encryption key

and signed certificate, rather than the default ATEN certificate.

There are two methods for establishing your private certificate: generating a

self-signed certificate; and importing a third-party certificate authority (CA)

signed certificate.

Generating a Self-Signed Certificate

If you wish to create your own self-signed certificate, a free utility –

openssl.exe – is available for download over the web. See Self-Signed

Private Certificates, page 220 for details about using OpenSSL to generate

your own private key and SSL certificate.

Obtaining a CA Signed SSL Server Certificate

For the greatest security, we recommend using a third party certificate

authority (CA) signed certificate. To obtain a third party signed certificate,

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158

go to a CA (Certificate Authority) website to apply for an SSL certificate.

After the CA sends you the certificate and private encryption key, save

them to a convenient location on your computer.

Importing the Private Certificate

To import the private certificate, do the following:

1. Click Import from the bottom of the Private Certificate page, shown here:

2. Click Browse to the right of Certificate Filename; and browse to where

your certificate file is located; and select it.

3. Click Import to complete the procedure.

Note: Clicking Restore Defaults returns the device to using the default ATEN

certificate.

Certificate Signing Request

The Certificate Signing Request (CSR) section provides an automated way of

obtaining and installing a CA signed SSL server certificate.

To perform this operation do the following:

1. Click New. The following dialog box appears:

2. Fill in the form – with entries that are valid for your site – according to the

example information in the following table:

Information Example

Country (2 letter code) TW

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159

3. After filling in the form (all fields are required), click Create.

A self-signed certificate based on the information you just provided is now

stored on the KE Matrix Manager software.

4. Click Get CSR, and save the certificate file (csr.cer) to a convenient

location on your computer.

This is the file that you give to the third party CA to apply for their signed

SSL certificate.

5. After the CA sends you the certificate, save it to a convenient location on

your computer. Click Import to locate the file; then click Import to store

it on the KE Matrix Manager.

Note: When you upload the file, the KE Matrix Manager checks the file to

make sure the specified information still matches. If it does, the file is

accepted; if not, it is rejected.

If you want to remove the certificate (to replace it with a new one because of a

domain name change, for example), simply click Restore Defaults.

State or Province Taiwan

Locality Taipei

Organization Your Company, Ltd.

Organization Unit Tech Department

Common Name mycompany.com

Note: This must be the exact domain name of the site

that you want the certificate to be valid for. If the site’s

domain name is www.mycompany.com, and you only

specify mycompany.com, the certificate will not be valid.

Email Address administrator@yourcompany.com

Information Example

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Sessions

The Sessions tab shows all of the users that are logged into KE Matrix Manager

and OSD sessions and provides information concerning the “who, where and

when” of each session. This page also gives the administrator the option of

forcing a user logout by selecting the user and clicking Kill Session next to

each user.

Username refers to the user that logged in to establish a session.

User Type refers to the account type of the user.

Service refers to how the user logged into their session – via KE Matrix

Manager, Command Line, or OSD.

IP refers to the IP address from which the user has logged in.

Login Time refers to the date/time that the user logged into the session.

Last Access refers to the last time the user session was active.

Operation provides the Kill Session button to force a user logout.

161

Chapter 8

Connections

Overview

The Connections panel is found on the KE Matrix Manager Main Page, just

below System Status. Connections provides a diagram of current Transmitter

to Receiver connections. Before connections are established the panel appears

blank, as shown below. To connect Receivers to Transmitters, use the Instant

Link panel (page 96), or create a connection Profile (page 137).

When connections are made, clicking a device in the left column provides a

way to view the connection, hovering the mouse cursor over the connection

diagram in the right column allows you to disconnect the device, as explained

in the sections that follows.

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Connections

When Receivers connect to Transmitters, they appears in the Connections

panel. There are two columns – each lists either Transmitters or Receivers. The

columns can be swapped by click the TX-RX or RX-TX button. Devices in the

left column can be clicked to display their connection to devices, shown in the

right column. Connections, shown in the right column, can be disconnected by

clicking the X over the connection diagram.

Item Description

On the heading bar under Connections, click this icon to

change the sort order of the Transmitters or Receivers

listed in the left column.

Left Column Click a device in the left column to view its connection in

the right column. A diagram to its connected device(s)

appears in the right column.

Right Column The right column displays a connection diagram when a

device in the left column is selected. Move the mouse

cursor over the diagram and click X to disconnect the

devices. This column also shows the user and access

type (Exclusive, Occupy, Share, View Only) used to

establish the connection.

Transmitter Lists Transmitters that are online and connected to

Receivers.

Receiver Lists Receivers that are online and connected to

Transmitters.

Click to view Transmitter to Receiver connections. This

will list Transmitters in the left column so that they can be

selected to view their connection diagram, shown in the

right column.

Click to view Receiver to Transmitter connections. This

will list Receivers in the left column so that they can be

selected to view their connection diagram, shown in the

right column.

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Click this icon to Refresh the Transmitters and Receivers

list in Connections panel.

Undo Click this icon to undo the most recent disconnection.

Item Description

164

Chapter 9

Scheduled Profile

Overview

The Scheduled Profile panel is found on the KE Matrix Manager Main Page,

just below Connections. Scheduled Profiles displays connection profiles that

have been scheduled. Click Go to Schedule to edit and create profile schedules

(page 141). To create Profiles, see page 137.

Item Description

Headings The headings provide the schedules: Name, Description,

Start, End, and Status. Start and End show the time/date

the profile is scheduled to begin and end. Status displays

the number of days until to the next scheduled run.

Go to Schedule Clicking Go to Schedule opens the Profile settings page

which allows you to create and edit connection profiles.

See Profile, page 137 for details.

Click this icon to Refresh the connections list in the right

column.

Undo Click this icon to undo the most recent disconnection.

165

Chapter 10

Sessions

Overview

The Sessions panel is found at the bottom of the KE Matrix Manager Main

Page, just below Scheduled Profile. Sessions displays information about users

logged into devices and the KE Matrix Manager web GUI. Click Go to

Sessions to view the settings page (see page 160).

Item Description

Headings The headings provide information about each user

session: Username, User Level, Service, IP, Login Time,

and Last Access. For more details about each heading,

see Sessions, page 160.

Go to Sessions Clicking Go to Sessions opens the Sessions settings

page which provides a page displaying the same

information found in this panel.

Click this icon to Refresh the Sessions list.

166

Chapter 11

Firmware Upgrade Utility

The Windows-based Firmware Upgrade Utility (FWUpgrade.exe) provides a

smooth, automated process for upgrading the firmware. The Utility comes as

part of a Firmware Upgrade Package that is specific for each device. New

firmware upgrade packages are posted on our web site as new firmware

revisions become available. Check the web site regularly to find the latest

packages and information relating to them:

http://www.aten.com

Preparation

1. From a computer that is not part of your installation go to our Internet

support site and choose the model name that relates to your KE device to

get a list of available Firmware Upgrade Packages.

2. Choose the Firmware Upgrade Package you want to install (usually the

most recent), and download it to your computer.

3. Be sure that the computer is connected to the same LAN segment as the

KE devices.

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167

Starting the Upgrade

To upgrade your firmware:

1. Run the downloaded Firmware Upgrade Package file - either by double

clicking the file icon, or by opening a command line and entering the full

path to it. The Firmware Upgrade Utility Welcome screen appears:

Note: The screens shown in this section are for reference only.

2. Read the License Agreement (enable the I Agree radio button).

3. Click Next. The Firmware Upgrade Utility main screen appears:

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4. The Utility inspects your installation. All the devices capable of being

upgraded by the package are listed in the Select Master Device list.

5. After you have made your device selection, Click OK and then Next to

begin the upgrade.

If you enabled Check Firmware Version, the Utility compares the device’s

firmware level with that of the upgrade files. If it finds that the device’s

version is higher than the upgrade version, it brings up a dialog box

informing you of the situation and gives you the option to Continue or

Cancel.

If you didn’t enable Check Firmware Version, the Utility installs the

upgrade files without checking whether they are a higher level, or not.

As the Upgrade proceeds status messages appear in the Status Messages

panel, and the progress toward completion is shown on the Progress bar.

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169

Upgrade Succeeded

After the upgrade has completed, a screen appears to inform you that the

procedure was successful:

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Firmware Upgrade Recovery

If the Upgrade Succeeded screen doesn't appear or the upgrade procedure is

abnormally halted (due to computer crash, power failure, etc.), the device may

become inoperable. If you find that the device does not work following a failed

or interrupted upgrade, do the following

1. Power off the KE device.

2. Press the Reset button, then power on the KE device while holding Reset.

3. Hold Reset for 7 seconds after the device is powered on.

4. The device will revert to a previous firmware version and recover from the

failure.

5. Upgrade the firmware to the most current version available.

171

Chapter 12

CLI Commands

Serial Control Protocol Commands

The KE Series’s built-in bi-directional RS-232 serial interface and LAN port

connection allows system control via Receivers through a high-end controller

or PC. This control feature can also be accessed via TCP/IP through a computer

running Telnet. The port for Telnet commands should be set to 23.

Configuring the Serial Port

The controller’s serial port should be configured the same as the Receiver’s

default configuration, as shown below:

The Receiver’s Function Switch should be set to RS-232 Config (see page 20).

Before executing RS-232 commands across a network you must install the KE

Matrix Manager software on a computer and ensure that it is online.

Device/Profile Commands

When typing a device or profile into a command string, you can enter the name

by: IP address (device only), ID or @ with the list number in the command

line interface. Use the list command to view device and profile information.

Verification

After sending a command, a verification message appears at the end of the

command line. Use the echo command to identify a command by number:

Baud Rate 9600

Data Bits 8

Parity None

Stop Bits 1

Flow Control None

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Command OK - the command is correct and performed successfully

Command incorrect - the command has the wrong format and/or values.

Echo Command - at the end of a command string, type: e1234 – where

1234 can be any number. The verification message returns with the echo

number.

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173

Switch Port Command

The formula for Switch Port commands is as follows:

Command + Output + Num1 + Input + Num2 + Mode + Stream +

Connect + [Enter]

1. For example, if you want to switch the Receiver’s connection to

Transmitter (192.168.0.20), type the following:

sw i192.168.0.20 [Enter]

2. For example, if you want to disconnect the Receiver from its Transmitter

connections, type the following:

sw off [Enter]

3. For example, if you want to connect Receiver (192.168.0.99) to

Transmitter (192.168.0.79) with exclusive access to stream video and

audio, type the following:

sw o192.168.0.99 i192.168.0.79 exclusive video audio on [Enter]

4. For example, to disconnect Receiver (192.168.0.11) from the video stream

and return it to the OSD menu, type the following:

sw o192.168.0.11 off [Enter]

5. For example, to disconnect Receiver (192.168.0.09) from the video stream

and logout the OSD, type the following:

sw o192.168.0.09 logout [Enter]

6. For example, to disconnect the Receiver’s USB stream, type the

following:

sw usb off [Enter]

7. For example, to switch the Receiver to the 5th Transmitter listed in the

command line interface, type the following:

sw i@5 exclusive all on [Enter]

8. For example, to switch the Receiver to the 7th Transmitter listed in the

command line interface with echo command 4312, type the following:

sw i@7 exclusive all on e4312

9. For example, to switch Receiver (192.168.0.12) to the 14th Transmitter

listed in the command line interface with occupy access to stream video

audio and USB, type the following:

sw o192.168.0.12 i@14 occupy video audio usb on [Enter]

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The following tables show the possible values for the Switch Port commands:

Command Description

sw Switch port command

Output Description

o Output port command (RX)

Num1 Description

xx Output port

xx: Receiver ID or IP address

@zz List #

zz: 1~99

To use the 4th Receiver listed in

the command line interface,

type: o@4

Input Description

i Input command (TX)

Num2 Description

yy Input port

yy: Transmitter ID or IP address

@zz List #

zz: 1~99

To use the 8th Transmitter listed

in the command line interface,

type: i@8

Mode Description

exclusive Sets the Access Mode to

exclusive.

share Sets the Access Mode to share.

occupy Sets the Access Mode to occupy.

viewonly Sets the Access Mode to view

only. If the mode is omitted, view

only is used by default.

Stream Description

video Sets the video source stream

audio Sets the audio source stream

serial Sets the serial source stream

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The following table lists the available Switch Port commands:

usb Sets the USB source stream

all Sets all source streams

Connect Description

on Connect

off Disconnect

logout Logout OSD

Command Output Num1 Input Num2 Mode Stream Con-

nect Description

sw o xx i yy exclusive video

audio

serial

usb

all

on Switch output xx to input

yy with exclusive access

to source(s).

xx: Receiver ID

yy: Transmitter ID

sw o xx i yy share video

audio

serial

usb

all

on Switch output xx to input

yy with share access to

stream source(s).

xx: Receiver ID

yy: Transmitter ID

sw o xx i yy occupy video

audio

serial

usb

all

on Switch output xx to input

yy with occupy access to

stream source(s).

xx: Receiver ID

yy: Transmitter ID

sw o xx i yy viewonly video

audio

serial

usb

all

on Switch output xx to input

yy with viewonly access

to stream source(s).

xx: Receiver ID

yy: Transmitter ID

sw o xx off Switch output xx,

disconnect streams,

return to OSD menu.

xx: Receiver ID

sw o xx logout Switch output xx,

disconnect streams and

logout from OSD menu.

xx: Receiver ID

sw video

audio

serial

usb

all

off Switch Receiver

stream(s) to disconnect.

Stream Description

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Note: 1. Each command string can be separated with a space.

2. The Mode command string can be skipped and view only will be used

by default.

3. Skip the Output and Num1 command strings to configure the local

Receiver.

sw off Switch Receiver

disconnect streams,

return to OSD menu.

sw i @zz exclusive

occupy

viewonly

video

audio

serial

usb

all

on Switch Receiver to input

@zz with [mode] access

to stream source(s).

zz: Transmitter # by

order listed in the

command line interface.

sw o xx i @zz exclusive video

audio

serial

usb

all

on Switch output xx to input

@zz with [mode] access

to stream source(s).

xx: Receiver ID

zz: Transmitter # by

order listed in command

line interface.

Command Output Num1 Input Num2 Mode Stream Con-

nect Description

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Mute Command

The Mute command allows you to enable or disable the audio.

The formula for the Mute command is as follows:

Command + Output + Num1 + Control + [Enter]

1. For example, to turn mute off (audio on) for the Receiver, type the

following:

mute off [Enter]

2. For example, to turn mute on for Receiver (192.168.0.11), type the

following:

mute o192.168.0.11 on [Enter]

3. For example, to turn mute off for Receiver (192.168.0.18), type the

following:

mute o192.168.0.18 off [Enter]

The following tables show the possible values for the Mute commands:

The following table lists the available Mute commands:

Command Description

mute Mute command

Output Description

o Output port command

Num1 Description

xx Output number

xx: Receiver ID or IP address

Control Description

on Mute on; audio disabled

off Mute off; audio enabled (default)

Command Output Num1 Control Description

mute o xx on Turn mute on for output xx

xx: Receiver ID

mute o xx off Turn mute off for output xx

xx: Receiver ID

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Note: 1. Each command string can be separated with a space.

2. The Control command string can be skipped and off will be used by

default.

3. Skip the Output and Num1 command strings to configure the local

Receiver.

mute on Turn mute on for Receiver

mute off Turn mute off for Receiver

Command Output Num1 Control Description

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179

Profile Command

The Profile command allows you to connect profiles and video walls.

The formula for Profile commands is as follows:

Command + Profile + Num1 + Control + [Enter]

1. For example, to connect profile 8 and lock the OSD menu, type the

following:

profile f8 [Enter]

2. For example, to connect profile 4 with access to the OSD menu, type the

following:

profile f4 release [Enter]

3. For example, to disconnect profile 12 and return to the Receiver to the

OSD menu, type the following:

profile f12 back [Enter]

The following tables show the possible values for the Profile commands:

Command Description

profile Profile command

Profile Description

f Profile ID

Num1 Description

xx Profile or Video Wall ID

xx: 1-99

Control Description

lock Connect profile, lock access to

OSD menu (default)

release Connect profile, allow access to

OSD menu

back Disconnect profile, return

Receiver to OSD menu

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The following table lists the available Profile commands:

Note: 1. Each command string can be separated with a space.

2. The Control command string can be skipped and lock will be used by

default.

Command Profile Num1 Control Description

profile f xx lock Connect profile xx, lock

OSD access

xx:1~99

profile f xx release Connect profile xx, allow

OSD access

xx:1~99

profile f xx back Disconnect profile xx

and return Receiver to

OSD menu

xx: 1~99

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181

EDID Command

Extended Display Identification Data (EDID) is a data that contains a display's

basic information and is used to communicate with the video source. The EDID

commands allow you to change the EDID setting of a Transmitter. For more

information on configuring EDID settings, see Properties, page 64.

The formula for the EDID command is as follows:

Command + Address + Number + Control + [Enter]

1. For example, if you want to configure device (192.168.0.3) to use the

remix EDID mode, type the following:

edid a192.168.0.3 remix [Enter]

The following tables show the possible values for the EDID commands:

Command Description

edid EDID command

Address Description

a Address command

Number Description

xx Address number

xx: Receiver ID or IP address

Control Description

auto Checks the EDID of all connected

displays and uses the best resolution for

all displays.

remix Checks the EDID of all connected

displays and the source device uses the

best common resolution for all displays

(see EDID Mode, page 72).

default Implements ATEN’s default EDID.

(default)

manual Manually set the EDID configuration from

the Receiver’s OSD (see EDID Mode,

page 72).

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The following table lists the available EDID commands:

Command Address Number Control Enter Description

edid a xx auto [Enter] Set EDID of address xx to auto.

xx: Device ID or IP Address

edid a xx remix [Enter] Set EDID of address xx to remix.

xx: Device ID or IP Address

edid a xx default [Enter] Set EDID of address xx to

default.

xx: Device ID or IP Address

edid a xx manual [Enter] Set EDID of address xx to

manual.

xx: Device ID or IP Address

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183

Reset Command

The Reset command allows you to reset a device back to the default factory

settings. Reset includes resetting the devices IP address.

The formula for the Reset command is as follows:

Command + Address + Number + [Enter]

1. For example, to reset device (192.168.0.95), type the following:

reset a192.168.0.95 [Enter]

2. For example, to reset the Receiver, type the following:

reset [Enter]

The following tables show the possible values for the Reset command:

The following table lists the available Reset commands:

Note: 1. Each command string can be separated with a space.

2. Skip the Address and Number command strings to reset the local

Receiver.

Command Description

reset Reset command

Address Description

a Address command

Number Description

xx Address number

xx: Receiver ID or IP address

Command Address Num Enter Description

reset a xx [Enter] Reset address xx back to the

factory default settings

xx: Device ID or IP Address

reset [Enter] Resets the Receiver settings

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RS-232 Command

The RS-232 command allows you to set the RS-232 settings for a device.

The formula for the RS-232 command is as follows:

Command + Address + Number + Baud Rate + Parity + Data Bit +

Stop Bit + Flow Control [Enter]

1. For example, to set device (192.168.0.33) with a baud rate of 38400, parity

of none, data bit of 8, and stop bit of 1, type the following:

baud a192.168.0.33 38400 none 8 1 [Enter]

2. For example, to set the local device with a baud rate of 19200, type the

following:

baud 19200 [Enter]

The following tables show the possible values for the RS-232 command:

Command Description

baud RS-232 command

Address Description

a Address command

Num1 Description

xx Address number

xx: Device ID or IP address

Baud Rate Description

9600 Use 9600 baud rate

19200 Use 19200 baud rate

38400 Use 38400 baud rate

115200 Use 115200 baud rate

Parity Description

None Sets the parity to none

Even Sets the parity to even

Odd Sets the parity to odd

Data Bit Description

5 Sets the data bit to 5

6 Sets the data bit to 6

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185

The following table lists the available Baud Rate commands:

7 Sets the data bit to 7

8 Sets the data bit to 8

Stop Bit Description

1 Sets the stop bit to 1

2 Sets the stop bit to 2

Flow Control Description

None Sets flow control to none

Hardware Sets flow control to hardware

Xon Sets flow control to Xon

Xoff Sets flow control to Xoff

Com

mand Address Num

Baud

Rate Parity Data

Bit

Stop

Bit

Flow

Control Description

baud a xx 9600 None

Even

Odd

None

Hardware

Xon/Xoff

Set address xx

baud rate to

9600, with

parity/ data bit/

stop bit / flow

control setting

baud a xx 19200 None

Even

Odd

None

Hardware

Xon/Xoff

Set address xx

baud rate to

19200, with

parity/ data bit/

stop bit / flow

control setting

baud a xx 38400 None

Even

Odd

None

Hardware

Xon/Xoff

Set address xx

baud rate to

38400, with

parity/ data bit/

stop bit / flow

control setting

baud a xx 115200 None

Even

Odd

None

Hardware

Xon/Xoff

Set address xx

baud rate to

115200, with

parity/ data bit/

stop bit / flow

control setting

Data Bit Description

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Note: 1. Each command string can be separated with a space.

2. The Baud Rate value is required but Parity, Data Bit and Stop Bit

can be skipped and their setting will not change.

3. Skip the Address and Number command strings to configure the

local device settings.

baud 9600 Set local device

baud rate to

9600

baud 19200 Set local device

baud rate to

19200

baud 38400 Set local device

baud rate to

38400

baud 115200 Set local device

baud rate to

115200

Com

mand Address Num

Baud

Rate Parity Data

Bit

Stop

Bit

Flow

Control Description

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187

OSD Command

To enable or disable the On-Screen Display (OSD) menu for a Receiver, use

the following command:

Command + Output + Number + Control + [Enter]

1. For example, to enable the OSD for Receiver 192.168.0.51, type:

osd o192.168.0.51 on [Enter]

2. For example, to disable the OSD for the local Receiver, type:

osd off [Enter]

The following tables show the possible values for the OSD command:

The following table lists the available OSD commands:

Note: 1. Each command string can be separated with a space.

2. Skip the Output and Number command strings to configure the local

Receiver.

Command Description

osd OSD command

Output Description

o Output command

Number Description

xx Output number

xx: Receiver ID or IP address

Control Description

on Enable OSD functions

off Disable OSD functions (default)

Comman

dOutput Number Control Enter Description

osd oxx

on [Enter] Enable OSD functions for

output xx

xx: Receiver ID or IP

address

osd oxx

off [Enter] Disable OSD functions for

output xx off (default)

xx: Receiver ID or IP

address

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List Command

The List command allows you to retrieve information about users, settings and

connections.

The formula for the List command is as follows:

Command + Output + Input + Number + Control [Enter]

1. For example, for a complete list of available channels, type the following:

list channel [Enter]

2. For example, for a complete list of available profiles, type the following:

list profile [Enter]

3. For example, to list all users logged into all OSD menus, type the

following:

4. list login [Enter]

5. For example, to list the user logged into the OSD on Receiver

(192.168.0.44), type the following:

list o192.168.0.44 login [Enter]

6. For example, for a complete list of available connections, type the

following:

list connection [Enter]

7. For example, to list the current connections on Transmitter (192.168.0.88),

type the following:

list i192.168.0.88 connection [Enter]

The following tables show the possible values for the List command:

Command Description

list List command

Output Description

o Output command

Input Description

i Input command

Number Description

xx Output or Input number

xx: Device ID or IP address

Chapter 12. CLI Commands

189

The following table lists the available List commands:

Note: 1. Each command string can be separated with a space.

2. Skip the Output or Input and Number command strings to view the

local Receiver.

Control Description

channel Lists information about the available

channel(s)

profile Lists information about the available

profile and TV wall connections

rx Lists information about the Receiver

into to the OSD menu

connection Lists information about a Transmitters

current connections

Comman

dOutput Input Number Control Description

list o xx login List output xx user

logged into OSD.

list o xx rx List output xx Receiver

information

list i xx connection List input xx

Transmitter information

list channel List all available

channel information

list profile List all available profile

information

list rx List information about

all Receivers

list login List information about

all OSD logins

list connection List information about

all connections

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Read Command

The Read command allows you to retrieve the properties of a device.

The formula for the Read command is as follows:

Command + Output + Input + Number + Control [Enter]

1. For example, to read all of the local Receiver’s properties, type the

following:

read all [Enter]

2. For example, to read all of Receiver (192.168.0.19) device properties, type

the following:

read o192.168.0.19 all [Enter]

3. For example, to read all of Transmitter (192.168.0.28) device properties,

type the following:

read i192.168.0.28 all [Enter]

4. For example, to read the basic properties of Receiver (192.168.0.61), type

the following:

read o192.168.0.61 basic [Enter]

5. For example, to read the network properties of Transmitter (192.168.0.71),

type the following:

read i192.168.0.71 network [Enter]

The following tables show the possible values for the Read command:

Command Description

read Read command

Output Description

o Output command

Input Description

i Input command

Number Description

xx Output or Input number

xx: Device ID or IP address

Control Description

all Read all device properties

Chapter 12. CLI Commands

191

The following table lists the available Read commands:

basic Read basic properties

network Read network properties

ipsettings Read IP settings

rs232 Read RS232 properties

properties Read connection properties

manager Read KE Matrix Manager software

properties

streams Read enable media properties

tx Read source stream IP properties

(Receiver)

usbmode Read USB mode properties

(Receiver)

multicast Read multicast properties

(Transmitter)

videoqtyadvanced Read advanced video properties

(Transmitter)

ossettings Read OS properties

(Transmitter)

Comman

dOutput Input Number Control Description

read o i xx all Read output or input xx

all device properties

xx: Device ID or IP

address

read o i xx basic Read output or input xx

basic properties

xx: Device ID or IP

address

read o i xx network Read output or input xx

network properties

xx: Device ID or IP

address

read o i xx ipsettings Read output or input xx

IP address properties

xx: Device ID or IP

address

Control Description

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192

read o i xx rs232 Read output or input xx

RS-232 properties

xx: Device ID or IP

address

read o i xx properties Read output or input xx

connection properties

xx: Device ID or IP

address

read o i xx manager Read output or input xx

KE Matrix Manager IP

and port properties

xx: Device ID or IP

address

read o i xx streams Read output or input xx

enable media

properties

xx: Device ID or IP

address

read o xx tx Read output xx source

stream IP address

properties

xx: Receiver ID or IP

address

read o xx usbmode Read output xx USB

mode properties

xx: Receiver ID or IP

address

read i xx multicast Read input xx multicast

properties

xx: Transmitter ID or IP

address

read i xx videoqtyad

vanced

Read input xx

advanced video

properties

xx: Transmitter ID or IP

address

read i xx ossettings Read input xx OS

properties

xx: Transmitter ID or IP

address

read all Read all properties of

local Receiver

Comman

dOutput Input Number Control Description

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193

Note: 1. Each command string can be separated with a space.

2. Skip the Output or Input and Number command strings to read the

local Receiver properties.

read basic

network

ipsettings

rs232

properties

manager

streams

usbmode

Read [control]

properties of local

Receiver.

Comman

dOutput Input Number Control Description

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194

Set Command

The Set command allows you to configure the properties of a device. Some

settings require that both the device and Matrix Manager are online or the

command will fail.

The formula for the Set command is as follows:

Command + Output + Input + Number + Control + Value + [Enter]

1. For example, to set the name of the local Receiver to KE6940TX1, type

the following:

set Name=KE6940TX1 [Enter]

2. For example, to set the description of Transmitter (192.168.0.33) to KE

Room B, type the following:

set o192.168.0.19 Description=KE Room B [Enter]

3. For example, to set the DHCP settings of Transmitter (192.168.0.28) to

static, type the following:

set i192.168.0.28 dhcpFlag=STATIC [Enter]

4. For example, to set the IP settings of the local Receiver to 192.168.0.2,

type the following:

set ipAddr=192.168.0.2 [Enter]

5. For example, to set the Transmitter Video IP setting to 192.168.0.44 for

Receiver (192.168.0.56), type the following:

set o192.168.0.56 TxVideoIP=192.168.0.44 [Enter]

The following tables show the possible values for the Set command:

Command Description

set Set command

Output Description

o Output command

Input Description

i Input command

Number Description

xx Output or Input number

xx: Device ID or IP address

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195

Control Description

Name Sets the device name

Description Sets the device description

ipInstallerFlag Sets the IP installer option

dhcpFlag Sets the DHCP setting

ipAddr Sets the IP address

netmask Sets the subnet mask

gw Sets the default gateway

modeFlag Sets the device mode

BaudRate Sets the baud rate setting

Parity Sets the parity setting

DataBit Sets the data bit setting

StopBit Sets the stop bit setting

FlowCtrl Sets the flow control setting

TxVideoIP Sets the Transmitter video IP setting

TxAudioIP Sets the Transmitter audio IP setting

TxUSBIP Sets the Transmitter USB IP setting

TxRSIP Sets the Transmitter RS-232 IP setting

VideoEnFlag Sets the (enable media) video source

stream

AudioEnFlag Sets the (enable media) audio source

stream

USBEnFlag Sets the (enable media) USB source

stream

RSEnFlag Sets the (enable media) RS232

source stream

ManagerIP Sets the KE Matrix Manager software

ManagerPort Sets the KE Matrix Manager software

port

Beeper Sets the beeper

RxVM Sets the USB mode setting

USBSecure Sets the USB encryption

PortOS Sets the port OS setting

OSLanguage Sets the OS language

videoMCastEn Sets the enable multicast video setting

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The following table lists the available Set commands:

audioMCastEn Sets the enable multicast audio setting

Edid Sets the EDID mode selection setting

VideoType Sets the video type setting

ColorDepth Sets the color depth setting

BandwidthLimit Sets the bandwidth limit setting

VideoQty Sets the video quality setting

BGRefresh Sets the background refresh setting

Beeper Sets the beeper setting

OccupyTimeout Sets the occupy timeout setting

Resolution Sets the resolution setting

Value Description

=yy Set value to yy

yy: Enter a value that corresponds to

the control being used

Comm

and Output Input Number Control Value Description

Set o i xx Name yy Set output or input xx

Name to yy

xx: Device ID or IP

address

yy: Name value

Set o i xx Description yy Set output or input xx

Description to yy

xx: Device ID or IP

address

yy: Description value

Set o i xx ipInstallerFlag yy Set output or input xx

ipInstallerFlag to yy

xx: Device ID or IP

address

yy: enable, viewonly,

disable

Control Description

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197

Set o i xx dhcpFlag yy Set output or input xx

dhcpFlag to yy

xx: Device ID or IP

address

yy: dhcp, static

Set o i xx ipAddr yy Set output or input xx

ipAddr to yy

xx: Device ID or IP

address

yy: IP address value

Set o i xx netmask yy Set output or input xx

netmask to yy

xx: Device ID or IP

address

yy: Subnet mask value

Set o i xx gw yy Set output or input xx

gw to yy

xx: Device ID or IP

address

yy: Default gateway

value

Set o i xx modeFlag yy Set output or input xx

modeFlag to yy

xx: Device ID or IP

address

yy: extender, matrix

Set o i xx BaudRate yy Set output or input xx

BaudRate to yy

xx: Device ID or IP

address

yy: 9600, 19200,

38400, 115200

Set o i xx Parity yy Set output or input xx

Parity to yy

xx: Device ID or IP

address

yy: none, even, odd

Set o i xx DataBit yy Set output or input xx

DataBit to yy

xx: Device ID or IP

address

yy: 5, 6, 7, 8

Comm

and Output Input Number Control Value Description

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198

Set o i xx StopBit yy Set output or input xx

StopBit to yy

xx: Device ID or IP

address

yy: 1, 1.5, 2

Set o i xx FlowCtrl yy Set output or input xx

FlowCtrl to yy

xx: Device ID or IP

address

yy: none, hardware,

Xon, Xoff

Set o i xx TxVideoIP yy Set output xx

TxVideoIP to yy

xx: Device ID or IP

address

yy: IP address value

Set o xx TxAudioIP yy Set output xx

TxAudioIP to yy

xx: Device ID or IP

address

yy: IP address value

Set o xx TxUSBIP yy Set output xx TxUSBIP

to yy

xx: Device ID or IP

address

yy: IP address value

Set o xx TxRSIP yy Set output xx TxRSIP

to yy

xx: Device ID or IP

address

yy: IP address value

Set o i xx VideoEnFlag yy Set output or input xx

VideoEnFlag to yy

xx: Device ID or IP

address

yy: enable, disable

Set o i xx AudioEnFlag yy Set output or input xx

AudioEnFlag to yy

xx: Device ID or IP

address

yy: enable, disable

Comm

and Output Input Number Control Value Description

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199

Set o i xx USBEnFlag yy Set output or input xx

USBEnFlag to yy

xx: Device ID or IP

address

yy: enable, disable

Set o i xx RSEnFlag yy Set output or input xx

RSEnFlag to yy

xx: Device ID or IP

address

yy: enable, disable

Set o i xx ManagerIP yy Set output or input xx

ManagerIP to yy

xx: Device ID or IP

address

yy: KE Matrix Manager

software IP address

Set o i xx ManagerPort yy Set output or input xx

ManagerPort to yy

xx: Device ID or IP

address

yy: KE Matrix Manager

software port

Set o i xx Beeper yy Set output or input xx

Beeper to yy

xx: Device ID or IP

address

yy: enable, disable

Set o xx RxVM yy Set output xx RxVM to

xx: Device ID or IP

address

yy: vm, vusb

Set o xx USBSecure yy Set output xx

USBSecure to yy

xx: Device ID or IP

address

yy: on, off

Set i xx PortOS yy Set input xx PortOS to

xx: Device ID or IP

address

yy: win, mac, sun, other

Comm

and Output Input Number Control Value Description

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200

Set i xx OSLanguage yy Set input xx

OSLanguage to yy

xx: Device ID or IP

address

yy: english, japanese,

french, german,

spanish, korean,

chinese(traditional),

english(uk), swedish,

arabic, belgian,

canadian-bilingual,

french(canada), czech,

danish, finnish, greek,

hebrew, hungarian,

international(iso),

italian, latin american,

dutch, norwegian,

persian(farsi), polish,

portuguese, russian,

slovak, french

(switzerland), german

(switzerland),

switzerland, reserved,

turkish-q, reserved,

serbo-croatian

Set i xx videoMCastEn yy Set input xx

videoMCastEn to yy

xx: Device ID or IP

address

yy: enable, disable

Set i xx audioMCastEn yy Set input xx

audioMCastEn to yy

xx: Device ID or IP

address

yy: enable, disable

Set i xx Edid yy Set input xx Edid to yy

xx: Device ID or IP

address

yy: default, auto,

manual, remix

Set i xx VideoType yy Set input xx VideoType

to yy

xx: Device ID or IP

address

yy: dvi-d, dvi-a

Comm

and Output Input Number Control Value Description

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201

Set i xx ColorDepth yy Set input xx ColorDepth

to yy

xx: Device ID or IP

address

yy: 8, 16, 24,

and 36 (only for KE89

Series)

Set i xx BandwidthLimit yy Set input xx

BandwidthLimit to yy

xx: Device ID or IP

address

yy: unlimited, 10, 20,

50, 100, 200, 500

Set i xx VideoQty yy Set input xx VideoQty

to yy

xx: Device ID or IP

address

yy: 1, 2, 3, 4, 5

Set i xx BGRefresh yy Set input xx BGRefresh

to yy

xx: Device ID or IP

address

yy: off, 16, 32, 64, 128,

256

Set i xx OccupyTimeout yy Set input xx

OccupyTimeout to yy

xx: Device ID or IP

address

yy: 1~240

Comm

and Output Input Number Control Value Description

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Set i xx Resolution yy Set input xx Resolution

to yy

xx: Device ID or IP

address

yy: 1920x1200,

1920x1080,

1680x1050,

1600x1200, 1600x900,

1440x900, 1400x1050,

1366x768, 1280x1024,

1280x960, 1280x720,

1152x864, 1024x768,

800x600, 720x400,

640x480, 2560x1080*,

3840x2160*,

1920x1440*,

2560x1600*,

2560x1440*,

2048x1536*

*Only for KE89 Series

Comm

and Output Input Number Control Value Description

203

Appendix

Safety Instructions

General

This product is for indoor use only.

Read all of these instructions. Save them for future reference.

Follow all warnings and instructions marked on the device.

Do not place the device on any unstable surface (cart, stand, table, etc.). If

the device falls, serious damage will result.

Do not use the device near water.

Do not place the device near, or over, radiators or heat registers.

The device cabinet is provided with slots and openings to allow for

adequate ventilation. To ensure reliable operation, and to protect against

overheating, these openings must never be blocked or covered.



The device should never be placed on a soft surface (bed, sofa, rug, etc.) as

this will block its ventilation openings. Likewise, the device should not be

placed in a built in enclosure unless adequate ventilation has been provided.

Never spill liquid of any kind on the device.

Avoid circuit overloads. Before connecting equipment to a circuit, know

the power supply’s limit and never exceed it. Always review the electrical

specifications of a circuit to ensure that you are not creating a dangerous

condition or that one doesn’t already exist. Circuit overloads can cause a

fire and destroy equipment.

Unplug the device from the wall outlet before cleaning. Do not use liquid

or aerosol cleaners. Use a damp cloth for cleaning.

The device should be operated from the type of power source indicated on

the marking label. If you are not sure of the type of power available,

consult your dealer or local power company.

The device is designed for IT power distribution systems with 230V

phase-to-phase voltage.

To prevent damage to your installation it is important that all devices are

properly grounded.

The device is equipped with a 3-wire grounding type plug. This is a safety

feature. If you are unable to insert the plug into the outlet, contact your

electrician to replace your obsolete outlet. Do not attempt to defeat the

KVM over IP Matrix System User Manual

204

purpose of the grounding-type plug. Always follow your local/national

wiring codes.

Do not allow anything to rest on the power cord or cables. Route the

power cord and cables so that they cannot be stepped on or tripped over.

If an extension cord is used with this device make sure that the total of the

ampere ratings of all products used on this cord does not exceed the

extension cord ampere rating. Make sure that the total of all products

plugged into the wall outlet does not exceed 15 amperes.

To help protect your system from sudden, transient increases and

decreases in electrical power, use a surge suppressor, line conditioner, or

uninterruptible power supply (UPS).

Position system cables and power cables carefully; Be sure that nothing

rests on any cables.

Never push objects of any kind into or through cabinet slots. They may

touch dangerous voltage points or short out parts resulting in a risk of fire

or electrical shock.

Do not attempt to service the device yourself. Refer all servicing to

qualified service personnel.

If the following conditions occur, unplug the device from the wall outlet

and bring it to qualified service personnel for repair.

The power cord or plug has become damaged or frayed.

Liquid has been spilled into the device.

The device has been exposed to rain or water.

The device has been dropped, or the cabinet has been damaged.

The device exhibits a distinct change in performance, indicating a need

for service.

The device does not operate normally when the operating instructions

are followed.

Only adjust those controls that are covered in the operating instructions.

Improper adjustment of other controls may result in damage that will

require extensive work by a qualified technician to repair.

Appendix

205

Rack Mounting

Before working on the rack, make sure that the stabilizers are secured to

the rack, extended to the floor, and that the full weight of the rack rests on

the floor. Install front and side stabilizers on a single rack or front

stabilizers for joined multiple racks before working on the rack.

Always load the rack from the bottom up, and load the heaviest item in the

rack first.

Make sure that the rack is level and stable before extending a device from

the rack.

Use caution when pressing the device rail release latches and sliding a

device into or out of a rack; the slide rails can pinch your fingers.

After a device is inserted into the rack, carefully extend the rail into a

locking position, and then slide the device into the rack.

Do not overload the AC supply branch circuit that provides power to the

rack. The total rack load should not exceed 80 percent of the branch circuit

rating.

Make sure that all equipment used on the rack – including power strips and

other electrical connectors – is properly grounded.

Ensure that proper airflow is provided to devices in the rack.

Ensure that the operating ambient temperature of the rack environment

does not exceed the maximum ambient temperature specified for the

equipment by the manufacturer.

Do not step on or stand on any device when servicing other devices in a

rack.

KVM over IP Matrix System User Manual

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Technical Support

International

For online technical support – including troubleshooting, documentation,

and software updates: http://support.aten.com

For telephone support, See Telephone Sup port, page iii:

North America

When you contact us, please have the following information ready beforehand:

Product model number, serial number, and date of purchase.

Your computer configuration, including operating system, revision level,

expansion cards, and software.

Any error messages displayed at the time the error occurred.

The sequence of operations that led up to the error.

Any other information you feel may be of help.

Email Support support@aten-usa.com

Online

Technical

Support

Troubleshooting

Documentation

Software Updates

http://www.aten-usa.com/support

Telephone Support 1-888-999-ATEN ext 4988

Appendix

207

Specifications

KE6900T / KE6940T

Function KE6900T KE6940T

Connectors Console

Ports

Keyboard 1 x USB Type A Female (White)

Video 1 x DVI-I Female

(White)

2 x DVI-I Female

(White)

Mouse 1 x USB Type A Female (White)

Speaker 1 x Mini Stereo Jack Female (Green)

Mic. 1 x Mini Stereo Jack Female (Pink)

RS-232 1 x DB-9 Male (Black)

KVM

Ports

KB / Mouse USB Type B Female (White)

Speaker 1 x Mini Stereo Jack (Green)

Mic. 1 x Mini Stereo Jack (Pink)

Video 1 x DVI-I Female

(White)

2 x DVI-I Female

(White)

RS-232 1 x DB-9 Female (Black)

Power 1 x DC Jack (Black)

LAN 1 x RJ-45 Female (Black)

Switches Function 1 x Slide switch (Black)

(Auto, RS-232 Config, Local)

Reset 1 x Semi-recessed Pushbutton

LEDs LAN 1 (Green / Orange)

Power 1 x Blue

Local 1 x Green

Remote 1 x Green

Emulation Keyboard / Mouse USB

Power Consumption DC 5V

Video Resolution Up to 1920 x 1200

Environment Operating Temp. 0–50ºC

Storage Temp. -20–60ºC

Humidity 0–95% RH, Non-condensing

KVM over IP Matrix System User Manual

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Physical

Properties

Housing Metal

Weight 1.14 kg 1.15 kg

Dimensions

(L x W x H)

21.50 x 16.29 x 4.18 cm

Function KE6900T KE6940T

Appendix

209

KE6900R / KE6940R

Function KE6900R KE6940R

Connectors USB Virtual Media 2 x USB Type A Female (White)

Console

Ports

Keyboard 1 x USB Type A Female (White)

Video 1 x DVI-I Female

(White)

2 x DVI-I Female

(White)

Mouse 1 x USB Type A Female (White)

Speaker 1 x Mini Stereo Jack Female (Green)

Mic. 1 x Mini Stereo Jack Female (Pink)

RS-232 1 x DB-9 Male (Black)

Power 1 x DC Jack (Black)

LAN 1 x RJ-45 Female (Black)

Switches OSD 1 x Pushbutton

Video 1 x Pushbutton

Graphics 1 x Pushbutton

Function 1 x Slide Switch (Black)

(Extension, RS-232 Config)

Reset 1 x Semi-recessed Pushbutton

LEDs LAN 1 (Green / Orange)

Power 1 x Blue

Local 1 x Green

Remote 1 x Green

Emulation Keyboard / Mouse USB

Power Consumption DC 5V

Video Resolution Up to 1920 x 1200

Environment Operating Temp. 0–50ºC

Storage Temp. -20–60ºC

Humidity 0–95% RH, Non-condensing

Physical

Properties

Housing Metal

Weight 1.25 kg 1.25 kg

Dimensions

(L x W x H)

22.75 x 17.16 x 5.48 cm

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210

KE6900ST

Function KE6900ST

Connectors KVM

Ports

KB / Mouse USB Type B Female (White)

Video 1 x DVI-D Male (White)

RS-232 1 x DB-9 Female (Black)

Power 1 x DC Jack (Black)

LAN 1 x RJ-45 Female (Black)

Switch Reset 1 x Semi-recessed Pushbutton

LEDs LAN 1 (Green / Orange)

Power 1 x Blue

Emulation Keyboard / Mouse USB

Power Consumption 5 V / 7.3 W

Video Resolution Up to 1920 x 1200

Environment Operating Temp. 0–50ºC

Storage Temp. -20–60ºC

Humidity 0–95% RH, Non-condensing

Physical

Properties

Housing Metal

Weight 0.43 kg

Dimensions

(L x W x H)

14.39 x 10.30 x 3.00 cm

Appendix

211

KE8950T / KE8952T

Function KE8950T KE8952T

Connectors Console

Ports

Keyboard 1 x USB Type A Female (White)

Video 1 x HDMI Female (Silver)

Mouse 1 x USB Type A Female (White)

Speaker 1 x Mini Stereo Jack Female (Green)

Mic. 1 x Mini Stereo Jack Female (Pink)

RS-232 1 x DB-9 Male (Black)

KVM

Ports

KB / Mouse USB Type B Female (White)

Speaker 1 x Mini Stereo Jack (Green)

Mic. 1 x Mini Stereo Jack (Pink)

Video 1 x HDMI Female (Silver)

RS-232 1 x DB-9 Female (Black)

LAN 1 x RJ-45 Female

(Black)

1 x RJ-45 Female

(Black; PoE)

LAN 1 x SFP Module Female (Black)

Power 1 x DC Jack (Black)

Switches Function 1 x Slide Switch (Black)

(Auto, RS-232 Config, Local)

Reset 1 x Semi-recessed Pushbutton

LEDs LAN 1 (Green / Orange)

Power 1 x Blue

Local 1 x Green

Remote 1 x Green

Emulation Keyboard / Mouse USB

Power Consumption DC 5V, 7.22 W

Video Resolution Up to 3840 x 2160 @ 30 Hz (4:4:4)

Environment Operating Temp. 0–50ºC

Storage Temp. -20–60ºC

Humidity 0–95% RH, Non-condensing

Physical

Properties

Housing Metal

Weight 1.10 kg 1.13 kg

Dimensions

(L x W x H)

21.50 x 16.29 x 4.18 cm

KVM over IP Matrix System User Manual

212

KE8950R / KE8952R

Function KE8950R KE8952R

Connectors USB Virtual Media 2 x USB Type A Female (White)

Console

Ports

Keyboard 1 x USB Type A Female (White)

Video 1 x HDMI Female (Silver)

Mouse 1 x USB Type A Female (White)

Speaker 1 x Mini Stereo Jack Female (Green)

Mic. 1 x Mini Stereo Jack Female (Pink)

RS-232 1 x DB-9 Male (Black)

LAN 1 x RJ-45 Female

(Black)

1 x RJ-45 Female

(Black; PoE)

LAN 1 x SFP Module Female (Black)

Power 1 x DC Jack (Black)

Switches OSD 1 x Pushbutton

Video 1 x Pushbutton

Graphics 1 x Pushbutton

Function 1 x Slide Switch (Black)

(Extension, RS-232 Config)

Reset 1 x Semi-recessed Pushbutton

LEDs LAN 1 (Green / Orange)

Power 1 x Blue

Local 1 x Green

Remote 1 x Green

Emulation Keyboard / Mouse USB

Power Consumption DC 5V, 5.65 W

Video Resolution Up to 3840 x 2160 @ 30 Hz (4:4:4)

Environment Operating Temp. 0–50ºC

Storage Temp. -20–60ºC

Humidity 0–95% RH, Non-condensing

Physical

Properties

Housing Metal

Weight 1.23 kg 1.26 kg

Dimensions

(L x W x H)

22.75 x 17.16 x 5.48 cm

Appendix

213

Optional Rack Mounting

For convenience and flexibility, two optional rack mounting kits are available

as shown in the following table:

Dual Rack Mounting

The 2X-021G Dual Rack Mounting Kit installs two KE6900/KE8950 units

side by side in 1U of server rack space.

1. Remove four screws from the units and then use the same screws to secure

the units together with the link bracket.

(Continues on next page.)

Mounting Type Model

KE69 Dual Rack Mount Kit 2X-021G

KE69 Single Rack Mount Kit 2X-031G

Video Extender Rack Mount Kit

(KE6900ST only)

VE-RMK 1U

Link Bracket

KVM over IP Matrix System User Manual

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2. Remove the bottom and side screw from each unit.

3. Use the screws in step 2 to install the left and right mounting brackets.

Remove Screws

Right

Mounting

Bracket

Phillips Head

Hex Screw

Phillips Head

Hex Screw

Left

Mounting

Bracket

Appendix

215

4. Screw the mounting brackets to the rack.

KVM over IP Matrix System User Manual

216

Single Rack Mounting

The 2X-031G Single Rack Mounting kit installs one KE6900/KE8950 unit in

1U of server rack space.

1. Remove the eight screws and plastic guards from the unit.

2. Remove the bottom and side screws from the unit.

(Continues on next page.)

Appendix

217

3. Use the screws in step 2 to install the right and left mounting brackets.

4. Screw the mounting brackets to the rack.

KVM over IP Matrix System User Manual

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IP Installer

From a client computer running Windows, an IP address for a transmitter or

receiver can be assigned with the IP Installer utility. The utility can be obtained

from the Download area of our website or from the product page on the

Software & Driver tab. After downloading the utility to your client computer,

do the following:

1. Unzip the contents of IPInstaller.zip to a directory on your hard drive.

2. Go to the directory that you unzipped the IPInstaller program to and run

IPInstaller.exe. A dialog box similar to the one below appears:

3. Select the Transmitter or Receiver in the Device List.

Note: 1. If the list is empty, or your device doesn't appear, click

Enumerate to refresh the Device List.

2. If there is more than one device in the list, use the MAC address

to pick the one you want. The MAC address is located on the

devices bottom panel.

4. Select either Obtain an IP address automatically (DHCP), or Specify an

IP address. If you chose the latter, fill the IP Address, Subnet Mask, and

Gateway fields with the information appropriate to your network.

5. Click Set IP.

6. After the IP address shows up in the Device List, click Exit.

Appendix

219

Trusted Certificates

Overview

When you try to log in to the device from your browser, a Security Alert

message appears to inform you that the device’s certificate is not trusted, and

asks if you want to proceed.

The certificate can be trusted, but the alert is triggered because the certificate’s

name is not found on the Microsoft list of Trusted Authorities. You can ignore

the warning and click Ye s to go on.

KVM over IP Matrix System User Manual

220

Self-Signed Private Certificates

If you wish to create your own self-signed encryption key and certificate, a free

utility – openssl.exe – is available for download over the web at

www.openssl.org. To create your private key and certificate do the following:

1. Go to the directory where you downloaded and extracted openssl.exe to.

2. Run openssl.exe with the following parameters:

openssl req -new -newkey rsa:1024 -days 3653 -nodes -x509

-keyout CA.key -out CA.cer -config openssl.cnf

Note: 1. The command should be entered all on one line (i.e., do not press

[Enter] until all the parameters have been keyed in).

2. If there are spaces in the input, surround the entry in quotes (e.g.,

“ATEN International”).

To avoid having to input information during key generation the following

additional parameters can be used:

/C /ST /L /O /OU /CN /emailAddress.

Examples

openssl req -new -newkey rsa:1024 -days 3653 -nodes -x509

-keyout CA.key -out CA.cer -config openssl.cnf -subj

“/C=yourcountry/ST=yourstateorprovince/L=yourlocationor

city/O=yourorganiztion/OU=yourorganizationalunit/

CN=yourcommonname/emailAddress=name@yourcompany.com

openssl req -new -newkey rsa:1024 -days 3653 -nodes -x509

-keyout CA.key -out CA.cer -config openssl.cnf -subj

“/C=CA/ST=BC/L=Richmond/O=ATEN International/OU=ATEN

/CN=ATEN/emailAddress=eservice@aten.com.tw

Importing the Files

After the openssl.exe program completes, two files – CA.key (the private key)

and CA.cer (the self-signed SSL certificate) – are created in the directory that

you ran the program from.

Appendix

221

RS-232 Pin Assignments

Pin assignments for the Transmitter and Receiver’s rear RS-232 port that is

used for connecting to a serial terminal are given in the table, below:

Transmitter Front RS-232 Port

Pin assignments for the Transmitter’s front RS-232 port that is used for

connecting to a computer for serial control are given in the table, below:

Pin Assignment

1 N/A None

DB9 Male

2RXDReceive Data

3 TXD Transmit Data

4 DTR Data Terminal Ready

5 GND Signal Ground

6 DSR Data Set Ready

7 RTS Request to Sent

8 CTS Clear to Sent

9 N/A None

Pin Assignment

1 N/A None

DB9 Female

2 TXD Transmit Data

3RXDReceive Data

4 DSR Data Set Ready

5 GND Signal Ground

6 DTR Data Terminal Ready

7 CTS Clear to Sent

8 RTS Request to Sent

9 N/A None

KVM over IP Matrix System User Manual

222

Multicast IP Address

Multicasting helps to broadcast audio and video data from a transmitter to

multiple Receivers over a network. To setup up Multicasting on a network

switch you must know the Audio and Video Multicast IP address which can be

found on the KE Transmitter. To determinate the default Multicast IP address

set by the KE device use the instructions below. The Multicast IP addresses can

be set manually using Telnet.

KE Multicast Rule

All Audio and Video Multicast IP addresses use the format: 230.X.Y.Z.

X.Y.Z relates to the Transmitter’s IP address and 230 is always the first octet

of a Multicast IP address. You use the Transmitter’s IP address to find X and

then use it to calculate the Audio and Video Multicast IP address.

Multicast IP Formula

To calculate the Audio and Video Multicast IP address, use the Transmitter’s

IP address to determine X and then use the appropriate table below to calculate

the Multicast IP address for each data stream (audio/video).

Example:

Transmitter IP Address: 172.16.27.146; (172.X.Y.Z)

X =16

If X is between 0 ~ 127

Transmitter IP XVideo

X + 128

Audio

X + 192

Multicast

Video IP

Address

Multicast

Audio IP

Address

172.16.27.146

(example)

16 16 + 128 =

144

16 + 192 =

208

230.144.27.146 230.208.27.146

___+ 128 = ___+ 192 =

230.___.___.__ 230.___.___.__

___+ 128 = ___+ 192 =

230.___.___.__ 230.___.___.__

___+ 128 = ___+ 192 =

230.___.___.__ 230.___.___.__

Appendix

223

If X is between 128 ~ 192

If X is 192 or higher

Transmitter

X - 128

= A

Video

A + 128

Audio

A + 192

Multicast

Video IP

Address

Multicast

Audio IP

Address

172.168.27.14

(example)

168 - 128

= 40

40 + 128

= 168

40 + 192

= 232

230.168.27.14 230.232.27.14

___ - 128

___+ 128

___+ 192

= 230.___.___.__ 230.___.___.__

___ - 128

___+ 128

___+ 192

= 230.___.___.__ 230.___.___.__

___ - 128

___+ 128

___+ 192

= 230.___.___.__ 230.___.___.__

Transmitter

X - 192

= A

Video

A + 128

Audio

A + 192

Multicast

Video IP

Address

Multicast

Audio IP

Address

172.200.27.14

(example)

200 - 192

= 8

8 + 128

= 136

8 + 192

= 200

230.136.27.14 230.200.27.14

___ - 192

___+ 128

___+ 192

= 230.___.___.__ 230.___.___.__

___ - 192

___+ 128

___+ 192

= 230.___.___.__ 230.___.___.__

___ - 192

___+ 128

___+ 192

= 230.___.___.__ 230.___.___.__

KVM over IP Matrix System User Manual

224

Keys to Network Performance

For optimum performance, KE Series devices requires high amounts of data to

be transferred across a network; therefore we recommend the following

strategies to setup KE Series devices. Using our suggestions will provide better

performance and the highest video resolutions possible. Use each of the keys

to ensure the best transmission of data and the highest throughput possible.

Build a Network Diagram

To build an effective KE installation, start by mapping out the layout. Create a

diagram with the KE devices, computers and routers along with how they will

be connected across the network. It also helps to write out how the devices will

interact. Use this diagram as the frame work as you decide what devices to

purchase and how to build the network effectively for the best data throughput.

Considerations:

If possible, create a private network for the KE devices

Use the same switch model throughout

Use a flat cascaded layout

Avoid a tree or pyramid structure

Limit cascades to two levels

Install network switches near each other

Minimize the distance of connections

Install KE Matrix Manager (CCKM) computer and KE devices on the

same subnet

Check the 3 Other Factors before installation

Other Factors

Choose the Right Cable

Always use Cat 5/6e Ethernet cable or higher installed by a professional

between any two devices you are installing. We recommend using ATEN

Brand Ethernet cable to ensure the quality. It’s best when installing KE devices

to use brand new Ethernet cabling for each part of the installation to ensure the

reliability of the data being transmitted. This is a key to getting the best

uninterrupted video resolution across the network.

Appendix

225

Determine the Distance

Distance is an important factor when setting up networks, with a shorter

distance and fewer hops through routers, data can be transmitted more

efficiently. So whenever possible decrease the distance and direct network

traffic effectively between subnets that communicate with each other to

increase the data throughput.

Ensure the Bandwidth

Ensuring the bandwidth ahead of time will guarantee performance before

installing KE devices on a network. This will eliminate the primary cause of

problems related to video quality and transmission of data. If the speed is right

at all ends of your network, then the only other causes are derived from device

failure or limits caused by a router, switch or device setting.

Sample Network Diagram

KVM over IP Matrix System User Manual

226

Choose a High Performance Switch

A high performance network switch is the means of a successful KE setup.

When choosing a network switch, first select the type:

Layer 2 or Layer 3 Switches

You’ll need to determine whether you need a layer 2 or a layer 3 switch for

your KE network. Layer 3 switches cost more than layer 2 switches because

they are more complex and handle more network traffic. The best way to

calculate which type of switch you need is to first determine if you will have a

dedicated network for the KE devices or if the KE devices will be on a network

that shares throughput with other network equipment such as computers,

servers and printers. If they share the network with other devices its best to

consider a layer 3 switch and use layer 2 switches exclusively for the KE device

connections. For larger installations we recommend using Layer 3 switches.

The major differences are:

Layer 3 Switch: IP addresses in packets are examined and intelligent

forwarding decisions are made. On a larger network broken into subnets

across long distances, a layer 3 switch becomes the best choice as they

can improve network efficiency and provide better traffic flow. They

are better at directing more traffic to different locations on a larger more

complex network, and with layer two switches working below them.

Layer 2 Switch: Packets are examined and forwarded using only the

MAC address. If you have a small central network, a layer 2 switch

should do the job. If the network is exclusive and will only transmit the

bandwidth of KE devices, layer 2 switches with the correct settings can

get the job done effectively.

Considerations

Number of ports

Choose a switch that has enough ports to match the number of KE devices you

will be installing. Switches typically come in 5, 8, 10, 16, 24, 28, 48, and 52-

port configurations. If you are installing 13 KE transmitters and 13 KE

receivers, you will need to purchase a switch with at least 28 ports.

Stackable verse Standalone

Stackable switches allow you to easily manage and configure ports spanning

across multiple switches that the KE devices are connected through. This

provides a centralized method to configure and troubleshoot the initial setup of

Appendix

227

KE devices on a network which makes fine tuning the bandwidth, data

throughput and video quality easier. Stackable switches can be configured to

direct the KE transmissions between many units more specifically and

effectively. Standalone switches provide the same configuration features as

Stackable switches but they must be set individually.

Stackable switches provide an easy way to manage multiple switches, as one

unit. For example, instead of configuring, managing, and troubleshooting 6 28-

port switches individually, you can manage the six as if they are a single unit

using Stackable Switches. The six switches (168 ports) function as a single

switch and are managed from one web or GUI interface.

What Stackable Switches Can do:

1. Create a link aggregation group with one port in one unit of the stack and

another port of that group in another switch in the stack.

2. Select a port on one switch in the stack and mirror the traffic to a switch

port on another unit of the stack; thus copy the configuration to direct

traffic more effectively between KE devices.

3. Apply custom ACL security settings to any port on any switch in the stack.

4. Stackable switches can be setup in a ring configuration, so that if a port or

cable fails, the stack automatically routes around the failure, at

microsecond speeds. Stackable Switches also allow you to add and remove

stack “members” which are automatically updated and recognized as such.

Switch Specifications

The following specifications are recommended when choosing a layer 2 or

layer 3 switch:

1000Mbps Gigabit Ethernet switches (1000Mbps or faster Ethernet ports)

High bandwidth between switches, if possible using Fibre Channel

Layer 3 switches that efficiently processes IGMP queries

IGMP Snooping v2 or v3

Flow Control Functions

Throughput of: Full Duplex, 1Gbps up- and down- stream speeds per port

Performance of their most onerous tasks (e.g. IGMP snooping) with

multiple dedicated processors (ASICS)

Use the same switch make and model throughout each subnet

KVM over IP Matrix System User Manual

228

The maximum number of simultaneous ‘snoopable groups’ the switch can

handle meets or exceeds the number of KE transmitters that will be used to

create Channel groups

Configuring Switches and KE Devices

Configuring the switch correctly will pass data more efficiently, allowing a

better stream across the network to each KE device. The following settings will

help optimize your network traffic through a switch:

Enable IGMP Snooping on L2 switches

Enable IGMP Querier on the L3 switch

Enable IGMP Fast-Leave on all switches where KE units are directly

connected

Enable Spanning Tree Protocol (STP) on all switches and enable Portfast

exclusively on switch ports that have KE units connected

Pick an appropriate forwarding mode on all switches. Use Cut-through if

available, or Store and Forward (see Recommended Network Switches

below)

KE transmitter Settings:

Adjust the KE transmitter settings one at a time, in small intervals, and

view the images as you do, so that you can adjust to the positive or

negative results and achieve the best quality and bandwidth possible

If the quality of color is important, set the Color Depth to 24 bits (KE69

Series) or 36 bits (KE89 Series) and manually adjust other settings until

you are satisfied with the visual appearance

If moving video images are shown frequently, increase the Video Quality

setting to the highest level and reduce the Bandwidth Limit and Color

Depth setting.

When images on the screen are more often static, increase the Background

Refresh and/or the Video Quality settings

Check that all KE units have been updated with the latest firmware version

Recommended Network Switches

Cisco – Catalyst 2960X, Catalyst 2960XR, Catalyst 3750

HP – Procurve 2920

H3C – S5120

Huawei – S5700

Appendix

229

Limited Hardware Warranty

ATEN warrants its hardware in the country of purchase against flaws in materials and

workmanship for a Warranty Period of two [2] years (warranty period may vary in certain

regions/countries) commencing on the date of original purchase. This warranty period

includes the LCD panel of ATEN LCD KVM switches. Select products are warranted for

an additional year (see A+ Warranty for further details). Cables and accessories are not

covered by the Standard Warranty.

What is covered by the Limited Hardware Warranty

ATEN will provide a repair service, without charge, during the Warranty Period. If a

product is defective, ATEN will, at its discretion, have the option to (1) repair said product

with new or repaired components, or (2) replace the entire product with an identical

product or with a similar product which fulfills the same function as the defective product.

Replaced products assume the warranty of the original product for the remaining period

or a period of 90 days, whichever is longer. When the products or components are

replaced, the replacing articles shall become customer property and the replaced articles

shall become the property of ATEN.

To learn more about our warranty policies, please visit our website:

http://www.aten.com/global/en/legal/policies/warranty-policy/

230

Index

Adding Users, 130

Components, 8

Control Center

Screen Components, 91

User Interface, 58

Creating Groups, 133

Deleting groups, 134

Deleting user accounts, 132

Device Permissions

assigning, 135

Firmware Upgrade, 166

Firmware upgrade recovery, 152

Groups

creating, 133

Deleting, 134

Managing, 133

Modifying, 134

Managing Groups, 133

Managing Users, 130

Modifying groups, 134

Modifying user accounts, 132

Online

Registration, iii

Password

System administrator, 69, 90

Private Certificates, 220

Rack mounting, 31, 34

Requirements

Operating Systems, 7

OS Support, 7

RoHS, ii

Safety Instructions

General, 203

Rack Mounting, 205

Self-signed certificates, 220

Specifications, 207

System administrator password, 69,

System Requirements

Computers, 5

Technical Support, 206

Telephone support, iii

Trusted Certificates, 219

User Interface, 58

User Notice, iii

Users

Adding, 130

Deleting, 132

Managing, 130

Modifying, 132

Table of Contents

ATEN KE8952R User Manual

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