Table of Contents
- Compliance Statements
- About This Manual
- Package Contents
- Product Information
- User Information
- Content
- Chapter 1 Introduction
- Chapter 2 Hardware Setup
- Chapter 3 Local Console and OSD Operation
- Chapter 4 Browser Login
- Chapter 5 Configuration
- Chapter 6 The WinClient Viewer
- Chapter 7 The JavaClient Viewer
- Chapter 8 The Log Server
- Chapter 9 AP Operation
- Appendix
- Safety Instructions
- Consignes de sécurité
- Technical Support
- IP Address Determination
- IPv6
- Port Forwarding
- Keyboard Emulation
- PPP Modem Operation
- Trusted Certificates
- Self-Signed Private Certificates
- Troubleshooting
- Additional Mouse Synchronization Procedures
- Supported ATEN Products
- Virtual Media Support
- Administrator Login Failure
- Specifications
- About SPHD Connectors
- Limited Warranty
ATEN KN1000A User Manual
Displayed below is the user manual for KN1000A by ATEN which is a product in the KVM Switches category. This manual has pages.
Related Manuals
ATEN Altusen™
KN1000A
Single Port KVM over IP Switch
with Single Port Power Switch
User Manual
KN1000A User Manual
ii
Compliance Statements
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE
STATEMENT
This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
The device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation.
FCC Caution
Any changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate this equipment.
Warning
Operation of this equipment in a residential environment could cause radio
interference.
Suggestion
Shielded twisted pair (STP) cables must be used with the unit to ensure
compliance with FCC & CE standards.
Achtung
Der Gebrauch dieses Geräts in Wohnumgebung kann Funkstörungen
verursachen.
KCC Statement
KN1000A User Manual
iii
Industry Canada Statement
This Class A digital apparatus complies with Canadian ICES-003.
RoHS
This product is RoHS compliant.
KN1000A User Manual
iv
About This Manual
This User Manual is provided to help you get the most from your KN1000A
system. It covers all aspects of installation, configuration and operation. An
overview of the information found in the manual is provided below.
Chapter 1, Introduction, introduces you to the KN1000A System. Its
purpose, features and benefits are presented, and its front and back panel
components are described.
Chapter 2, Hardware Setup, provides step-by-step instructions for setting
up your installation, and explains some basic operation procedures.
Chapter 3, Local Console and OSD Operation, describes the use of the
KN1000A from the (OSD) local console and LUC mini USB ports for console
functionality.
Chapter 4, Browser Login, describes how to log into the KN1000A with a
browser, and explains the functions of the icons and buttons that appear on the
opening page.
Chapter 5, Configuration, explains the administrative procedures that are
employed to configure the KN1000A’s working environment, as well as how
to operate the KN1000A from the local console.
Chapter 6, The WinClient Viewer, explains how to connect to the
KN1000A with the Windows Client software, and describes how to use the
OSD to access and control the computers connected to the unit.
Chapter 7, The JavaClient Viewer, describes how to connect to the
KN1000A with the Java Applet software, and explains how to use the OSD to
access and control the computers connected to the unit.
Chapter 8, The Log Server, explains how to install and configure the Log
Server.
Chapter 9, AP Operation, describes how to operate the KN1000A using
Windows and Java programs, rather than with the browser method.
An Appendix, provides specifications and other technical information
regarding the KN1000A.
KN1000A User Manual
v
Conventions
This manual uses the following conventions:
Monospaced Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means
to press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
♦Bullet lists provide information, but do not involve sequential
steps.
>
Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start
>
Run means
to open the Start menu, and then select Run.
Indicates critical information.
KN1000A User Manual
vi
Package Contents
The basic KN1000A package consists of:
1 KN1000A
1 custom KVM cable sets
1 custom console cable set
1 USB Mini-B to USB Type-A cable
1 power adapter
1 outlet power cord
1 mounting kit
1 user instructions*
Check to make sure that all of the components are present and in good order.
If anything is missing, or was damaged in shipping, contact your dealer.
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the switch or to any other
devices on the KN1000A installation.
*Features may have been added to the KN1000A since this manual was
published. Please visit our website to download the most up-to-date version.
KN1000A User Manual
vii
Product Information
For information about all ATEN products and how they can help you connect
without limits, visit ATEN on the Web or contact an ATEN Authorized
Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:
User Information
Online Registration
Be sure to register your product at our online support center:
Telephone Support
For telephone support, call this number:
International http://www.aten.com
North America http://www.aten-usa.com
International http://eservice.aten.com
International 886-2-8692-6959
China 86-400-810-0-810
Japan 81-3-5615-5811
Korea 82-2-467-6789
North America 1-888-999-ATEN ext 4988
1-949-428-1111
KN1000A User Manual
viii
User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer's software described in this manual is sold or licensed as is.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS
CORRECT BEFORE USE.
KN1000A User Manual
ix
Terminology
Throughout the manual we make reference to the terms Local and Remote in
regard to the operators and equipment deployed in a KN1000A installation.
Depending on the point of view, users and servers can be considered Local
under some circumstances, and Remote under others:
Switch’s Point of View
Remote users – We refer to a user as a Remote user when we think of
him as someone who logs into the switch over the net from a location
that is remote from the switch.
Local Console – The keyboard mouse and monitor connected directly
to the switch.
Servers – The servers attached to the switch via custom KVM cables.
User’s Point of View
Local client users – We refer to a user as a Local client user when we
think of him as sitting at his computer performing operations on the
servers connected to the switch that is remote from him.
Remote servers – We refer to the servers as Remote servers when we
think of them from the Local Client User’s point of view – since,
although they are locally attached to the switch, they are remote from
him.
When we describe the overall system architecture, we are usually speaking
from the switch’s point of view – in which case the users are considered
remote. When we speak about operations users perform via the browser,
viewers, and AP programs over the net, we are usually speaking from the user’s
point of view – in which case the switch and the servers connected to it are
considered remote.
KN1000A User Manual
x
Content
Compliance Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vi
Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Terminology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix
Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
1. Introduction
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features and Benefits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote User Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Video. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Browsers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Custom Console Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2. Hardware Setup
Mounting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
DIN Rail Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
3. Local Console and OSD Operation
Local Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Laptop USB Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
OSD Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
OSD Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Device Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Set IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Disable Dev Authentication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Reset Default Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
KN1000A User Manual
xi
Reset Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Reboot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
4. Browser Login
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
5. Configuration
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Basic Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
User Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Role . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Upgrade Main Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Backup / Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Ping Host . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Advanced Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Device Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Service Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
IPv4 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
IPv6 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Network Transfer Rate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
DDNS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
ANMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Event Destination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
SMTP Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Log Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
SNMP Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Syslog Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
RADIUS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
LDAP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
The Permission Attribute Value (for RADIUS and LDAP) . . . . . . . 49
Permission String Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
CC Management Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Login Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Filter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Account Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Working Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
KN1000A User Manual
xii
Private Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Obtaining a CA Signed SSL Server Certificate . . . . . . . . . . . . . . . 57
Certificate Signing Request. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Outlet Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Auto Ping. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Serial Console (COM 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
PoN Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Enable 2-Wire RS232 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Console Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
OOBC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Serial Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Date/Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Customization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
User Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Remote Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Download . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
About. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
View and Logout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
6. The WinClient Viewer
Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Navigation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
The WinClient Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Control Panel Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
User Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
System Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Video Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Gamma Adjustment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Message Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
The Button Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Message Display Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Compose Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
User List Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Virtual Media Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Virtual Media Redirection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Smart Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
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Zoom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
The On-Screen Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Mouse Pointer Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Mouse DynaSync Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
Automatic Mouse Synchronization (DynaSync). . . . . . . . . . . . . . 108
Mac Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Manual Mouse Synchronization. . . . . . . . . . . . . . . . . . . . . . . . . .109
Open GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Customize Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
7. The JavaClient Viewer
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
The JavaClient Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Control Panel Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Macros. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
User Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
System Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Video Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Message Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Zoom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
The On-Screen Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Mouse Pointer Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Mouse DynaSync Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
Control Panel Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
8. The Log Server
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
The Menu Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
Configure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
The Log Server Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
The List Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
The Tick Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
9. AP Operation
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Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
The WinClient AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
The File Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
The Java Client AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Appendix
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Consignes de sécurité . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Général . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Montage sur bâti . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
IP Address Determination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Local IP Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Browser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
AP Windows Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
IPv6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Link Local IPv6 Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
IPv6 Stateless Autoconfiguration . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Port Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Keyboard Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
PPP Modem Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Basic Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Connection Setup Example (Windows XP). . . . . . . . . . . . . . . . . . . . 162
Trusted Certificates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Installing the Certificate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Certificate Trusted. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Mismatch Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Self-Signed Private Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Importing the Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
General Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Java. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Sun Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Mac Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
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The Log Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Additional Mouse Synchronization Procedures. . . . . . . . . . . . . . . . . . . . 174
Windows:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Sun / Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175
Supported ATEN Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .176
Virtual Media Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .176
WinClient ActiveX Viewer / WinClient AP . . . . . . . . . . . . . . . . . . . . .176
Java Applet Viewer / Java Client AP . . . . . . . . . . . . . . . . . . . . . . . . .176
Administrator Login Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
About SPHD Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179
Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
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1
Chapter 1
Introduction
Overview
The KN1000A is a control unit that provides remote BIOS-level access to
servers or “over-IP” capability to KVM switches that do not have built-in over-
IP functionality. It allows operators to monitor and access their computers from
remote locations using a standard Internet browser or Windows and Java based
application. In addition, the KN1000A offers out-of-band access, including
external modem support, and supports BIOS-level troubleshooting without the
need for constant on-site IT maintenance.
To help you manage and control your entire data center environment, a built-
in single-port power switch allows remote power management of a server/
installation connected locally to the KN1000A. You can also add a PoN*
(Power Over the NET™) power management unit and remotely control the
power status of devices in your installation, including monitoring their current
status, as well as turning servers on, off, and rebooting them.
Note: Requires a separate purchase.
The KN1000A connects to the Internet, an Intranet, LAN, or WAN using
industry-standard Cat 5e cable, then uses a custom KVM cable to connect to a
local KVM switch or server. Because the KN1000A uses TCP/IP for its
communications protocol, the server or KVM switch it is connected to can be
accessed from any computer on the net – whether that computer is located
down the hall, down the street, or half-way around the world.
(Continues on next page.)
KVM Switch
KN1000A User Manual
2
Operators at remote locations connect to the KN1000A via its IP address. Once
a connection has been established and authorization granted, the remote
computer can exchange keyboard, video and mouse signals with the server (or
servers on a KVM switch installation), just as if they were physically present
and working on the equipment directly.
The KN1000A’s Virtual Media function allows you to perform diagnostic
testing, file transfers, and OS and application patches from a remote console.
There is no need to physically load a CD directly to the server to perform data-
related tasks – you can conveniently and efficiently troubleshoot and resolve
problems at the BIOS level from anywhere.
The Administrator and Client software included with the KN1000A make it
easy to install, maintain, and operate. System administrators can handle a
multitude of tasks with ease – from installing and running GUI applications, to
BIOS-level troubleshooting, routine monitoring, concurrent maintenance,
system administration, rebooting and even pre-booting functions.
The Administrator Utility is available in a browser-based version as well as
Windows-based and Java application versions. The utility is used to configure
the system; limit access from remote computers; manage users; and maintain
the system with firmware and software module updates.
A Windows Client Viewer and a Java Applet Viewer are available for browser
access, while Windows Client AP and Java Client AP programs are provided
for non-browser GUI access. They allow IP connections and logins from
anywhere on the net. Inclusion of a Java-based client ensures that the
KN1000A is platform independent, and is able to work with practically all
operating systems. The KN1000A also provides serial console management
over the Internet, which can remotely control serial console devices such as a
network switch.
The client software allows access to, and control of, the connected servers.
Once an operator successfully connects and logs in, his screen displays what is
running on the remote unit attached to the KN1000A (a KVM OSD display, a
server's desktop, or a running program, for example) and he can control it from
his console just as if he were there.
The Log Server records all the events that take place on selected KN1000A
units for the administrator to analyze.
In addition, the KN1000A is compatible with ATEN’s KVM over IP Console
Station, the KA82 series. The KA82 series is a hardware-based, standalone
console solution that can centrally manage multiple KN devices. It is especially
suitable for environments where a PC is not allowed (refer to ATEN’s website
to get more information on the KVM over IP Console Station).
Chapter 1. Introduction
3
The KN1000A is also compatible with the ATEN PadClient. It is an
application for iPad that provides secure remote access to computers connected
to compatible KVM over IP switches. Refer to the ATEN website for more
information about the ATEN PadClient.
As an investment, the KN1000A is protected through the ability of its firmware
to be upgraded over the Internet. You can stay current with the latest
functionality improvements by downloading firmware update files from our
website as they become available, and then using the utility to quickly and
conveniently perform the upgrade.
KN1000A User Manual
4
Features and Benefits
The features and benefits provided by a KN1000A deployment are described
in the following table:
Features Benefits
Over-IP
Capability for
Legacy KVM
Switches or KVM
switches that do
not have built-in
over-IP
functionality
Protects your original KVM switch investment. No need to
purchase new KVM switches to achieve the benefits of over-IP
connectivity.
Compatible KVM Switches include the following: ACS1208A,
ACS1216A, CS1308, CS1316, CS1708A, CS1716A, CS1754*,
CS1758*, CS9134, CS9138, KH1508A, KH1516A, KH2508A,
KH2516A.
*Some of the KN1000’s features may not be supported, depending on the functionality of
the connected KVM switch. (For example, some switches do not support virtual media.)
*Some features found on the connected KVM switches may not be supported on the
KN1000. (For example, the CS1754’s audio.)
Configuration and
Operation
An easy-to-navigate graphical user interface makes for convenient,
intuitive configuration and operation. Web-based Windows and
Java implementations allow the remote equipment to be controlled
from industry-standard web browsers. Windows and Java AP client
software – using the same, convenient, GUI – are also included to
provide access where a browser environment is not desired.
Remote Power
Control with
Wake on LAN
1. A built-in single-port power switch allows remote power
management of a server/installation connected locally to the
KN1000A.
2. In addition, you can also add a PoN (Power Over the NET™)
power management unit and remotely control the power status of
devices on your installation, including monitoring their current
status, as well as turning servers On, Off and Rebooting them.
Superior Video With its enhanced FPS throughput for crisp responsive video
display, the KN1000A offers resolutions of up to 1920 x 1200 @
60Hz and vibrant 24-bit color depth for rich remote session display.
The remote desktop can appear full-screen, or in a window. In full-
screen mode the remote desktop display scales to the user’s
monitor display size.
Virtual Media USB 1.1 and 2.0 devices (floppy drives, CDROMs, flash drives,
etc.), folders, and image files on a user’s local system, appear and
act as if they were installed on the remote server, for ease and
convenience when performing software installation and system
updates across the entire installation.
Virtual Remote
Desktop
On-screen keyboard with multilanguage support
Exit Macros support
BIOS-level access
Chapter 1. Introduction
5
Smart Card / CAC
Reader Support
To meet advanced security requirements, the KN1000A’s Virtual
Media function allows a Smart Card / CAC reader on a user’s local
system to be mapped to a remote server.
Built-in Single
Port Power
Switch
Allows remote power management of a server/installation
connected locally to the KN1000A, including turning servers On,
Off and Rebooting
Low Bandwidth
Optimization
Bandwidth optimization via grayscaling and video quality settings
allow maximum data throughput in low bandwidth situations. PPP
modem dialup support ensures reliable connectivity for out-of-
band, and low bandwidth situations.
Multi-Platform /
Multi
-
Protocol
Support
Windows and Java client software ensures that the KN1000A and
the equipment that connects to it can be accessed from most of the
operating systems in use today (Windows, Linux, Unix, Sun, Mac).
The KN1000A also supports a broad range of communication
protocols, such as TCP/IP, HTTP, HTTPS, UDP, DHCP, SSL, ARP,
DNS, ICMP, CHAP, PPP, 10Base-T and 100Base-T.
Manage Browser
Access Methods
Use either HTTP, HTTPS, or disable the browser.
Multi-Keyboard
Language
Support /
On-Screen
Keyboard
The KN1000A supports multiple keyboard language inputs –
including English, French, German, Italian, Spanish, Japanese,
Korean, and Traditional Chinese. There is no need to have a
separate keyboard for each language – you can input key data in
any of these languages with the KN1000A's convenient on-screen
keyboard.
Multi-Users /
Multi-Logins
The KN1000A supports up to 64 user accounts, and allows up to
32 concurrent user logins for single-bus access.
Message Board To alleviate the possibility of access conflicts that may result from
multiple user logins, and facilitate communication among the
logged-in users, a message board – similar to an Internet chat
program – allows users to communicate with each other, and
provides mechanisms for a user to take exclusive control of the
KVM functions.
Features Benefits
KN1000A User Manual
6
Advanced
Security
Advanced security features include password protection –
whereby a valid username and password must be given before
the client software will run – and advanced encryption
technologies, such as secure 128-bit SSL.
Supports SSL 128-bit data encryption and RSA 1024-bit
certificates for secure users logging in from a browser.
Flexible encryption design allows users to choose any
combination of 56-bit DES, 168-bit 3DES 256-bit AES, 128-bit
RC4, or Random for independent KB/Mouse, video, and virtual
media data encryption.
IP/MAC Filter for enhanced security protection
Supports password protection
Private CA
External
Authentication
Support
In addition to its own security protection, the KN1000A allows you
to set up login authentication and authorization management from
a external sources such as RADIUS, LDAP, LDAPS, and MS Active
Directory.
Event Logging The KN1000A can record all the events that take place on it and
write them to a searchable database. Administrators and selected
users can search for events containing specific words or strings
and retrieve them according to date and order of significance.
Console
Management
Serial console management – serial terminal access. Access the
KN1000A via a built-in serial viewer, or via third-party software
(such as PuTTY) for Telnet and SSH sessions.
Out of Band Support – via dial up modem support. Access the
KN1000A through its RS-232 port using a dial-up connection.
Upgradeable
Firmware over
the Internet
No need to add yet another cable to your installation – stay current
with the latest functionality improvements and updates, all over the
Internet.
Mouse DynaSync No need to resync your mouse – Mouse DynaSync provides
automatic locked-in synching of the remote and local mouse
pointers – eliminating the need to constantly resync the two
movements. Your local console mouse movement becomes the
remote unit’s mouse movement.
Auto-Ping Pings a device to determine its status; if the ping test fails after a
set amount of time it automatically takes an action assigned.
Supports Multiple
Interfaces
Supports PS/2, USB, Sun Legacy (13W3)* and serial (RS-232)
connectivity
*Requires CV130A converter purchase
Features Benefits
Chapter 1. Introduction
7
Full-Screen or
Sizable Remote
Desktop Window
Get a full screen even if your monitor’s resolution is lower than the
remote computer’s resolution. In full-screen mode the remote
desktop display scales to the user’s monitor display size. Supports
up to 1920 x 1200 @ 60Hz; 24-bit color depth for remote sessions.
DDNS Allows the mapping of a dynamic IP address assigned by a DHCP
server to a host name.
On/Off
Scheduling for
Power Outlets
Power management tasks can be scheduled on a daily, weekly,
monthly or user-specified time basis
Safe Shutdown
Support
IT administrators can control servers remotely and completely shut
down servers before powering them off.
End Session Administrators can terminate running sessions
Magic Panel Special hideaway control panel with configurable function icons.
Supports KVM
over IP Console
Station
The KA82 series KVM over IP Console Station is a hardware-
based, standalone console solution that can centrally manage
multiple KN1000A devices.
Supports
Padclient iPad
application
From an iPad, the Padclient provides secure remote access to
computers connected to compatible KVM over IP switches.
Features Benefits
KN1000A User Manual
8
System Requirements
Remote User Computers
Remote user computers (also referred to as client computers) are the ones the
users log into the switch with from remote locations over the Internet (see
Terminology, page ix). The following equipment must be installed on these
computers:
For best results, we recommend that the computers used to access the
switch have at least a P III 1 GHz processor, with their screen resolution
set to 1024 x 768.
Browsers must support 128-bit SSL encryption.
For best results, a network transfer speed of at least 128 kbps is
recommended.
For the Log Server, you must have the Microsoft Jet OLEDB 4.0 or higher
driver installed.
For Safe Shutdown:
The computer must be running Windows (2000 or higher), or Linux.
The Safe Shutdown program (available by download from our
website), must be installed and running on the computer.
Servers
Servers are the computers connected to the switch via KVM Cables (see
Terminology, page ix). The following equipment must be installed on these
servers:
A VGA, SVGA or multisync port.
For USB KVM Cable Connections: a USB Type-A port and USB host
controller.
For PS/2 KVM Cable Connections: 6-pin Mini-DIN keyboard and mouse
ports.
Chapter 1. Introduction
9
Cables
One custom KVM cable set (1 USB, 1 PS/2) to link the KN1000A to a
server or KVM switch are provided with this package.
Custom KVM cable sets are available in various lengths, as shown in the
table below:
To purchase additional cable sets, contact your dealer.
One custom Console cable set to link the KN1000A to a local console is
provided with this package.
Note: This cable set has been designed to operate with either PS/2 or USB
consoles.
A USB 2.0 cable for use with the Laptop USB Console function (see
(LUC) port, page 12) is provided with this package.
Cat 5e or higher Ethernet cable (not provided with this package), should be
used to connect the KN1000A to the LAN, WAN, or Internet.
One power cable to connect the KN1000A to the server for power
management functionality is provided with this package.
Cable Type Length CS Part Number
PS/2 1.2 m 2L-5201P
1.8 m 2L-5202P
1.8 m 2L-5702P
3.0 m 2L-5203P
6.0 m 2L-5206P
USB 1.2 m 2L-5201U
1.8 m 2L-5202U
3.0 m 2L-5203U
5.0 m 2L-5205U
PS/2-USB 1.2 m 2L-5301UP
1.8 m 2L-5302UP
3.0 m 2L-5303UP
KN1000A User Manual
10
Video
Only the following non-interlaced video signals are supported:
Operating Systems
Supported operating systems for remote user computers that log in to the
KN1000A include Windows XP (or later), and other systems capable of
running Sun's Java Runtime Environment (JRE) 6, Update 3, or higher
(Linux, Mac, Sun, etc.).
Supported operating systems for servers that connect to the KN1000A are
shown in the table below:
Resolution Refresh Rates
640 x 480 60, 72, 75, 85, 90, 100, 120
720 x 400 70
800 x 600 56, 60, 72, 75, 85, 90, 100, 120
1024 x 768 60, 70, 75, 85, 90, 100
1152 x 864 60, 70, 75, 85
1280 x 720 60
1280 x 1024 60, 70, 75, 85
1920 x 1200 60
OS Version
Windows XP or later
Linux RedHat 7.1 or later
Fedora Core12 or later
SuSE 11.1 or later
Mandriva (Mandrake) 9.0 or later
UNIX AIX 7.1 or later
FreeBSD 10.1 or later
Sun Solaris 10 or later
Novell Netware 6.5 or later
Mac OS X 10.7 or later
DOS 6.2 or later
Chapter 1. Introduction
11
Browsers
The browsers and the versions shown in the table below have been tested to
support KN1000A login for the users:
*See Mac Systems, page 173, for further information regarding Safari.
Browser Version
IE 8, 10, 11
Firefox 33, 45.2.0, 47.0
Safari* 9.1.3
Opera 38.0.2220.31
Chrome 45.0.2454.82, 51.0.270.103
Edge 25.10586.0.0
KN1000A User Manual
12
Components
Front View
No. Component Description
1 LAN port The Cat 5e cable that connects the KN1000A to the LAN,
WAN, or Internet plugs in here.
2 laptop USB
console
(LUC) port
This port is used to connect a laptop to the KN1000A for KVM
access to the computers or switch.
3 firmware
upgrade / reset
button
This semi-recessed pushbutton can be used to reset the
switch, or to upgrade the firmware.
4 10/100/1000
Mbps LED
The LED lights orange to indicate a 10 Mbps data transmission
speed. It lights orange + green to indicate a 100 Mbps data
transmission speed. It lights green to indicate a 1000 Mbps
data transmission speed.
5 link LED Flashes green to indicate that a client program is accessing
the device.
6 power LED Lights orange when the KN1000A is powered up and ready to
operate.
7 power outlet
LED
Lights orange when the server attached to the KN1000A’s
power outlet is powered on
13
4567
2
Chapter 1. Introduction
13
Rear View
No. Component Description
1 circuit breaker As a safety measure, if there is an overcurrent
situation, the circuit breaker will trip. Press this button
to recover normal operation.
2 grounding terminal The wire used to ground the unit connects here.
3 power inlet The power cord that connects the KN1000A to an AC
power source for power management functionality
plugs in here.
4 power outlet The power cord provided with the KN1000A package
that connects to the server for power management
plugs in here. See Power Management, page 60.
5 power jack The power adapter cable plugs in here.
6 PC / KVM port The KVM cable provided with this package that links
the KN1000A to your server / KVM switch plugs in
here.
7 PS/2 – USB console
port
The cable for the local console (keyboard, monitor,
and mouse) plugs in here. The console can use either
a PS/2 or USB keyboard and mouse. Each connector
is color coded and marked with an appropriate icon.
8 PoN port This port is made available for use with a Power over
the NET™ remote power management module. Refer
to the User Manual that came with the PoN device for
operation details.
9 RS-232 port This serial port is provided for:
1. Serial console management (see Serial Console,
page 71 for details); or
2. Out-of-band modem operation (see OOBC,
page 68 for details).
12 3 4 5 67 8 9
KN1000A User Manual
14
Custom Console Cable
Note: You can use any combination of keyboard and mouse connections. For
example, you can use a PS/2 keyboard with a USB mouse.
USB Keyboard
USB Mouse
Video
PS/2 Keyboa
rd
PS/2 Mouse
15
Chapter 2
Hardware Setup
Mounting
Rack Mounting
For convenience and flexibility, the KN1000A can be mounted on a system
rack. To rack mount the unit, do the following:
1. Remove the two original screws from the top / bottom of the unit (near the
rear of the unit).
2. Using the screws provided with the rack mount kit, screw the mounting
bracket into the KN1000A – as shown in the diagram below:
Note: The illustrations show the mounting bracket attached to the bottom
of the unit; it can also be attached to the top.
1. Important safety information regarding the placement of this device is
provided on page 143. Please review it before proceeding.
2. Make sure that the power to any device that you connect to the
installation has been turned off. You must unplug the power cords of
any computers that have the Keyboard Power On function.
3. Any installation that does not follow the instructions in this guide may
be hazardous.
M3*5 Screw
KN1000A User Manual
16
3. Screw the bracket into any convenient location on the rack.
Note: Rack screws are not provided. Use screws that are appropriate for
your rack.
Chapter 2. Hardware Setup
17
DIN Rail Mounting
To mount the KN1000A on a DIN rail:
1. Screw the mounting bracket to the back of the KN1000A, as described in
steps 1 and 2 of the rack mounting procedure.
2. Use the larger screws supplied with the rack mount kit to screw the DIN
rail brackets to the mounting bracket – as shown in the diagram, below:
3. Hang the unit on the DIN rail.
KN1000A User Manual
18
Installation
To install the KN1000A, refer to the installation diagrams on the following
pages (the numbers correspond to the numbers of the steps), and do the
following:
1. Ground the unit using a grounding wire.
2. Use the console cable provided with this package to connect the
KN1000A’s console port, to the local console keyboard, monitor and
mouse.
Note: 1. The console cable comes with connectors for both PS/2 and USB
mice and keyboards – use the ones appropriate for your
installation. See Console Cables, page 20 for details.
2. You can use any combination of keyboard and mouse
connections. For example, you can use a PS/2 keyboard with a
USB mouse. See Console Cables, page 20 for details.
3. Use the KVM cable provided with this package to connect the KN1000A’s
PC / KVM port, to the keyboard, video and mouse ports of the server or
KVM switch that you are installing.
Note: The KN1000A’s virtual media features may not be supported,
depending on the functionality of the cascaded KVM switch (see
Supported ATEN Products, page 176).
4. (Optional) If you want to connect a PoN device for remote power
management, plug its cable into the PoN port.
5. (Optional) If you want to connect a serial console device or modem, plug
its cable into the RS-232 port.
6. Plug the LAN or WAN cable into the KN1000A's LAN port.
7. Use the outlet power cord provided with the KN1000A package to connect
the KN1000A’s power outlet to the attached server for power
management.
8. Use the power cord from the server to connect the KN1000A’s power inlet
to an AC power source.
9. Plug the power adapter cable into the KN1000A's power jack, then plug
the power adapter into an AC power source.
Chapter 2. Hardware Setup
19
10. (Optional) If you want to use a laptop USB console, connect the laptop’s
USB to this port.
This completes the hardware installation.
Note: When starting up, be sure to first power on the KN1000A, before
powering on the server or KVM switch.
7
6
4
5
PN9108
Modem
Serial Console Device
(Router, Switch, Sunre V100)
32
89
1
10
KN1000A User Manual
20
Console Cables
3
2
21
Chapter 3
Local Console and OSD Operation
The KN1000A can be accessed directly from a local console’s keyboard/
mouse/monitor or via a laptop application (AP) program at the local site.
The On Screen Display (OSD) is a menu driven method to view and configure
the KN1000A’s basic settings when accessed via local console.
Local Console
Use the keyboard, mouse and monitor to directly access and operate the local
console port. The KN1000A is able to split the signal to both the local and
remote consoles.
Laptop USB Console
To use the mini USB port for Laptop USB Console (LUC) operations, simply
connect the USB 2.0 cable between the KN1000A and your laptop as detailed
in Step 1 below.
Note: The LUC function only works for Windows systems.
The laptop application (AP) program for operating the LUC is built into the
KN1000A’s firmware and does not require a download. To access the switch,
do the following:
1. Use the USB 2.0 cable (A-type to mini USB) included in the package to
connect your laptop to the KN1000A’s mini USB port, located on the
unit’s rear panel (see Installation, page 18).
2. The KN1000A appears as a virtual drive in the laptop’s file system. Go to
the drive and locate the Winclient or Javaclient AP. Select the preferred
client and double-click the icon. The AP’s connect page will appear. An
example is shown:
KN1000A User Manual
22
3. Select the “USB Mass Storage Device” and click Connect.
4. Enter the Username/Password (administrator/password) and click OK.
5. If the login was successful, the Remote View button becomes active.
6. Click Remote View to bring up the Laptop Console Main Page.
If this is the first time you log into the system, the system will prompt you
to change the password.
Enter the empty fields and click Save to save the new password.
KN1000A User Manual
24
OSD Overview
The On Screen Display (OSD) is a menu driven method to view and configure
the KN1000A’s basic settings when accessed via local console.
Use the keyboard, mouse and monitor to directly access and operate the local
console port. The KN1000A is able to split the signal to both the local and
remote consoles.
To display the Main Screen, tap the OSD hotkey twice during local console
access.
The default hotkey is [Scroll Lock]. You can change the hotkey to the Ctrl key
or the Alt key if you like (see User Preferences, page 76).
Note: 1. If you use the Ctrl or Alt key method you must press the same Ctrl or
Alt key both times.
2. Once you start the OSD, the keyboard lock will be controlled by the
device. The number lock and caps lock will always be on when the
OSD is being accessed.
Before the OSD Main Screen comes up, a login dialog box appears requesting
a username and password. You must provide a valid username and password
to continue.
Rear View
Local console ports connection
for local access via Custom
Console Cable
Chapter 3. Local Console and OSD Opera-
25
The first time that the OSD is accessed, you must use the default username and
password. The default username is administrator; the default password is
password. For security purposes, we strongly recommend changing these to
something unique after you log in for the first time.
After logging in with the default username and password, the OSD Main
Screen opens in Administrator mode. In this mode, you have administrator
privileges, with access to all administrator and user functions, and can set up
operations (including password authorization for the future), as you prefer.
When you log in to the OSD, the KN1000A’s main menu appears:
KN1000A User Manual
26
OSD Navigation
The OSD uses a menu that is navigated using the keyboard or mouse.
To Logout of the OSD menu, click the X at the upper right corner of the
OSD Window or press Esc.
To move up or down through the list one line at a time, use the up and
down arrow keys.
To exit a screen and return to the main menu, press Esc.
Device Information
The Device Information page provides information about the KN1000A’s
status.
Field Explanation
Device Name Display the name given to the KN1000A.
MAC Address: The KN1000A’s MAC Address is displayed here.
Firmware Version Indicates the KN1000A’s current firmware version level. New
versions of the KN1000A’s firmware can be downloaded from our
website as they become available (see Upgrade Main Firmware,
page 35). You can reference this number to see if there are newer
versions available on the website.
IP Address Displays the KN1000A’s Internet Protocol Version 4 (32 bit)
address.
Subnet Mask Displays the KN1000A’s Subnet Mask address.
Chapter 3. Local Console and OSD Opera-
27
Set IP Address
The Set IP Address screen is used to specify the KN1000A’s network
environment.
The KN1000A can have its IPv4 address assigned dynamically (DHCP), or it
can be given a fixed IP address.
For dynamic IP address assignment, select the Obtain IP address
automatically (DHCP], radio button. (This is the default setting.)
To specify a fixed IP address, select the Set IP address manually [Fixed
IP], radio button and fill in the IP Address, Subnet Mask and Default
Gateway. When you select this option the following screen appears:
Default Gateway Displays the KN1000A’s Default Gateway address.
DNS Server 1 / 2 Displays the DNS Server configured for the KN1000A.
IPv6 Address Displays the KN1000A’s Internet Protocol Version 6 (128 bit)
address (Appears only when an IPv6 address is assigned).
IPv6 Subnet Prefix
Length
Displays the prefix length of the IPv6 Subnet address (Appears
only when an IPv6 address is assigned).
KN1000A User Manual
28
Note: 1. If you choose Obtain IP address automatically (DHCP), when the
switch starts up it waits to get its IP address from the DHCP server. If
it hasn’t obtained the address after one minute, it automatically
reverts to its factory default IP address (192.168.0.60.)
2. If the KN1000A is on a network that uses DHCP to assign network
addresses, and you need to ascertain its IP address, see IP Address
Determination, page 152, for information.
Disable Dev Authentication
Selecting Disable Dev Authentication will disable local login authentication on
the KN1000A. The switch can only be accessed using LDAP, LDAPS, MS
Active Directory, RADIUS or CC Management authentication. For more
information, see Authentication, page 47.
Reset Default Values
Click Reset Default Values to use the default factory settings of the KN1000A.
Reset Certificate
Click Reset Certificate to use the Private Certificate settings of the KN1000A.
For more information, see Private Certificate, page 57.
Reboot
Click Reboot to power down and restart the KN1000A.
29
Chapter 4
Browser Login
Introduction
The KN1000A can be accessed either from an Internet browser, Windows or
Java AP (page 135), Java Applet viewer (page 113), Local Console (page 21),
or by PPP modem dial-in (page 161).
Note: Windows Vista/7 users who want to use the KN1000A’s Virtual Media
feature must run the Internet browser as an Administrator. See Virtual
Media, page 101, for details.
Logging In
To operate the KN1000A from an Internet browser, begin by logging in:
1. Open your browser and specify the IP address of the KN1000A you want
to access in the browser's URL location bar.
Note: 1. For security purposes, a login string may have been set by the
administrator. If so, you must include a forward slash and the
login string along with the IP address when you log in. For
example: 192.168.0.100/KN1000A.
2. If you are the administrator, and are logging in for the first time,
the various ways to determine the KN1000A's IP address are
described in the Appendix on page 152.
2. If a Security Alert dialog box appears, accept the certificate – it can be
trusted. (See Trusted Certificates, page 163, for details.)
KN1000A User Manual
30
The KN1000A login page appears:
3. Provide a valid Username and Password, then click Login to continue.
Note: 1. If you are an administrator and are logging in for the first time,
use the default username (administrator) and password
(password). For security purposes, the system will prompt you to
change the login password. The password must be different from
your current login password.
2. If you supplied an invalid login, you will get the message: Invalid
Username or Password. Please try again. If you see this message,
log in again being careful with the Username and Password.
The KN1000A main page appears after logging in successfully.
31
Chapter 5
Configuration
Introduction
The administration utilities, represented by the links and icons located at the
left panel of the KN1000A web page, are used to configure the KN1000A’s
operating environment. This chapter discusses each of them in turn.
Note: 1. As you make your configuration changes in each dialog box, click
Save to apply the settings.
2. Some configuration changes only take effect after a KN1000A reset.
To have the changes take effect, log out and then log back in again.
3. If you do not have configuration privileges (see User Management,
page 32), the Administration configuration dialogs are not available.
KN1000A User Manual
32
Basic Setting
The following sections describe the screens under Basic Setting, which enable
users to view or edit user information and device settings, including sessions,
firmware version, configuration backup/restore and EDID. Click the User
Management, Sessions and Maintenance links in the left panel menu to view
the screens.
User Management
The User Management screen allows you to add, edit or remove user accounts
to the KN1000A, as well as modify the role and permissions of each account:
Username: This is the user name of the account.
Password / Confirm Password: Enter a new password if you are
changing it. Re-enter the new password to confirm it.
Description: Enter a descriptive word or phrase to describe the account.
Role
This allows the administrator to select which permissions the account will be
allowed.
Administrator: Gives the user Administrator level access to the
KN1000A. All permissions (except View Only) are granted (see
permissions below).
User: Gives the user User level access to the KN1000A. Windows Client,
Power Manager, and Java Client permissions are granted (see permissions
below).
Select: This allows you to manually select the access rights of the user by
selecting them in the Permissions section.
Chapter 5. Configuration
33
Permissions
Click to place/remove a check mark next to an item to grant/withhold access to
that aspect of the KN1000A’s operation.
Windows Client: Checking this allows a user to access the KN1000A via
the Windows Client software.
Config: Checking this allows the user to set up and modify the
KN1000A's operating environment.
Telnet: Checking this allows a user to access the KN1000A via the
network protocol of the same name.
Enable Virtual Media: Checking this allows a user to utilize the
KN1000A’s Virtual Media capabilities (see Virtual Media, page 101 for
details). User the drop down menu to select whether the user has Read/
Write, or Read Only permission.
Java Client: Checking this allows a user to access the KN1000A via the
Java Client software.
System Log: Checking this allows a user to view the contents of the log
file.
SSH Client: Checking this allows a user to access the KN1000A via SSH
sessions.
View Only: Checking this restricts a user from configuring the KN1000A.
Power Management: Checking this gives a user privileges to access the
Power on the Net™ device being implemented on the KN1000A.
Force to Grayscale: Checking this renders the remote display to be in
grayscale. This can speed up I/O transfer in low bandwidth situations.
After filling out the fields, click the action you want the KN1000A to apply:
Reset - Click this to clear the fields.
Add - Click this to add the new account to the KN1000A.
Update - Click this to update the settings of an existing account.
Remove - Click this to remove the selected account.
KN1000A User Manual
34
Sessions
The Sessions screen lets the administrator see at a glance all the users currently
logged into the KN1000A and provides information about each of their
sessions.
The meanings of the headings at the top of the page are fairly straightforward.
The IP heading refers to the IP address that the user has logged in from.
The Client heading refers to the means the user employed to connect to the
KN1000A (Browser, WinClient AP, JavaClient AP, etc.).
The Category heading lists the type of user who has logged in: Admin
(Administrator), User, or Select. (See Download, page 79 for details about
user types.)
This screen also gives the administrator the option of forcing a user logout by
selecting the user and clicking End Session.
Click Refresh to update the screen.
Chapter 5. Configuration
35
Maintenance
The Maintenance screen allows the Administrator to upgrade the KN1000A’s
firmware, backup/restore the KN1000A’s configuration settings and ping an IP
address.
Upgrade Main Firmware
As new versions of the KN1000A firmware become available, they can be
downloaded from our website. Check the website regularly to find the latest
information and packages.
To upgrade the firmware, do the following:
1. Download the new firmware file to your computer.
2. Open your browser; log in to the KN1000A; and click Maintenance in the
left panel menu to bring up the Upgrade Main Firmware dialog box as
follows:
3. Click Browse; navigate to the directory that the new firmware file is in
and select the file.
4. Click the Upgrade Firmware button.
If Check Main Firmware Version is enabled, when you perform an
upgrade the current firmware level is compared with that of the upgrade
file. If the current version is higher than the upgrade version, a message
appears informing you of the fact and the procedure stops.
Note: If you want to install an older firmware version, you must uncheck
the Check Firmware Version checkbox before clicking Upgrade
Firmware.
KN1000A User Manual
36
5. After the upload completes, a message appears on the screen to inform you
that the operations succeeded. Click Logout at the bottom left of the Main
web page.
6. In the screen that comes up click Ye s to confirm that you want to exit and
reset the KN1000A.
Note: You will need to wait a bit before logging back in.
Backup / Restore
The Backup / Restore screen gives you the ability to back up the KN1000A’s
configuration and user profile information. Backed up User Account and
Configuration information can be restored with the Restore section.
Information currently configured on the KN1000A will be replaced with the
information that you restore.
To perform a backup, do the following:
1. (Optional) In the Password field, key in a password for the file.
Note: If you set a password, make a note of it, since you will need it to be
able to perform restore operations with the file.
2. Click Backup.
Chapter 5. Configuration
37
3. When the browser asks what you want to do with the file, select Save to
disk; then save it in a convenient location.
Note: The KN1000A saves all its backup files as sysconfig.cfg. If you want
to save more than one backup file, simply rename the file to
something convenient when you save it.
To restore a previous backup, do the following:
1. If a password was set when the backup was made, key the same password
that you used to save the backup file in the Password field. If a password
was not set, you can leave this field blank.
2. Click Browse; navigate to the file and select it.
Note: If you renamed the file, you can leave the new name. There is no
need to return it to its original name.
3. Select which parts of the backup you wish to restore:
Select the All to restore both User Account and all Configuration
information
Select the User Account radio button to only restore User Account
information
Select the User Select radio button to choose which parts of the backed
up information you wish to restore, then click the checkboxes to
select/deselect the restore elements.
4. When you have made your selections, click Restore.
After the file is restored, a message appears to inform you that the
procedure succeeded.
KN1000A User Manual
38
Ping Host
The Ping Host section enables you to ping an IP address. Enter the IP address/
Hostname then click Ping.
Chapter 5. Configuration
39
Advanced Setting
The following sections describe the administration utilities covered under
Advanced Setting, including the Device Information, Network, ANMS,
Security, Power Management, Console Management, Date/Time,
Customization screens.
Device Information
The Device Information screen provides information about the KN1000A's
status. You can change the device name in this screen.
General
Device Name: To make it easier to manage installations that have more
than one KN1000A, each one can be given a name. Enter a name (16
characters max.) for the KN1000A then click Save.
MAC Address: The KN1000A's MAC Address displays here.
Firmware Version: Indicates the KN1000A's current firmware version
level and build. New versions of the KN1000A's firmware can be
downloaded from our website as they become available (see Upgrade
Main Firmware, page 35). You can reference this number to see if there
are newer versions available on the website.
IP Address: Displays the KN1000A’s Internet Protocol Version 4 (32 bit)
address (in the legacy format).
Subnet Mask: This is the subnet mask for the IP connection.
Gateway: This is the KN1000A’s gateway address.
Preferred DNS Server / Alternate DNS Server: This is the Preferred and
Alternate DNS server configured for the KN1000A.
IPV6 Address / IPv6 Subnet Prefix Length: Displays the KN1000A’s
Internet Protocol Version 6 (128 bit) address (in the new format).
See IPv6, page 157 for details.
KN1000A User Manual
40
Network
The Network screen is used to specify the KN1000A's network environment.
Chapter 5. Configuration
41
IP Installer
The IP Installer is an external Windows-based utility for assigning IP addresses
to the KN1000A. Click one of the radio buttons to select Enabled, View Only,
or Disabled for the IP Installer utility. See p. 155 for IP Installer details.
Note: 1. If you select View Only, you will be able to see the KN1000A in the
IP Installer’s Device List, but you will not be able to change the IP
address.
2. For security, we strongly recommend that you set this to View Only
or Disabled after using it.
Service Ports
Specify the ports that the KN1000A uses for various network services.
Program: This is the port number for connecting to the KN1000A from
the Windows Client and Java Applet Viewers, and from the Windows and
Java Client AP programs. The default is 9000.
HTTP: The port number for a browser login. The default is 80.
HTTPS: The port number for a secure browser login. The default is 443.
SSH: The port number for a secure shell login. The default is 22.
Telnet: The port number for a secure console login. The default is 23.
Note: 1. Valid entries for all of the Service Ports are from 1–65535.
2. The service ports cannot have the same value. You must set a
different value for each one.
3. If there is no firewall (on an Intranet, for example), it does not matter
what these numbers are set to, since they have no effect.
If a firewall is being used, the Administrator can specify the port numbers that
the firewall will allow (and set the firewall accordingly). If a port other than the
default is set, users must specify the port number as part of the IP address when
they log in. If not, an invalid port number (or no port number) is specified, the
KN1000A will not be found.
KN1000A User Manual
42
IPv4 Settings
The KN1000A can either have its IP address assigned dynamically at bootup
(DHCP), or it can be given a fixed IP address.
For dynamic IP address assignment, select the Obtain IP address
automatically [DHCP], radio button. (This is the default setting.)
To specify a fixed IP address, select the Set IP address manually [Fixed
IP], radio button and fill in the IP address, Subnet Mask, and Default
Gateway.
Note: 1. If you choose Obtain IP address automatically, when the switch starts
up it waits to get its IP address from the DHCP server. If it has not
obtained the address after one minute, it automatically reverts to its
factory default IP address, 192.168.0.60.
2. If the KN1000A is on a network that uses DHCP to assign network
addresses, and you need to ascertain its IP address, you can use the IP
installer. See IP Address Determination, page 152, for information.
The KN1000A can either have its DNS server address assigned automatically,
or a fixed address can be specified.
For automatic DNS Server address assignment, select the Obtain DNS
server address automatically, radio button.
To specify a fixed address, select the Set DNS server address manually,
radio button and fill in the required information.
Note: Specifying at the alternate DNS Server address is optional.
Chapter 5. Configuration
43
IPv6 Settings
The KN1000A can either have its IPv6 address assigned dynamically at bootup
(DHCP), or it can be given a fixed IPv6 address.
For dynamic IP address assignment, select the Obtain IPv6 address
automatically [DHCP], radio button. (This is the default setting.)
To specify a fixed IP address, select the Set IPv6 address manually
[Fixed IP], radio button and fill in the, IPv6 address, Subnet Prefix
Length, and Default Gateway.
The KN1000A can either have its DNS server address assigned automatically,
or a fixed address can be specified.
For automatic DNS Server address assignment, select the Obtain DNS
server address automatically, radio button.
To specify a fixed address, select the Use the following DNS server
address, radio button and fill in the required information.
Note: Specifying at the alternate DNS Server address is optional.
Network Transfer Rate
This setting allows you to tailor the size of the data transfer stream to match
network traffic conditions by setting the rate at which the KN1000A transfers
data to remote computers. The range is from 4–99999 Kilobytes per second
(KBps).
DDNS
DDNS maps a dynamic IP address assigned by a DHCP server to a host name.
The KN1000A can update the DDNS server with its IP address at certain time
intervals. To enable the DDNS capability for the KN1000A, do the following:
1. Check Enable.
2. Enter the hostname that you registered with your DDNS service provider.
3. Drop down the list to select the DDNS service you are registered with.
4. Key in the Username and Password that authenticates you with your
DDNS service.
5. In the DDNS Retry Time field, key in how many hours (between 1-128)
the KN1000A waits before updating the DDNS server.
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ANMS
The Advanced Network Management Settings screen allows you to set up
login authentication and authorization management from external sources. It is
divided into several sections, each of which is described in the sections that
follow.
Event Destination
This section lets you configure the SMTP, log server, SNMP and syslog server
settings.
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SMTP Settings
To have the KN1000A email reports from the SMTP server to you, do the
following:
1. Check Enable report from the following SMTP server, and key in the IP
address and service port of your SMTP server.
2. If you are connecting to a secure server, check My server requires secure
connection (SSL).
3. If your server requires authentication, put a check in the My server
requires authentication checkbox, and key in the appropriate account
information in the Account Name and Password fields.
4. Key in the email address of where the report is being sent from in the
From field.
Note: Only one email address is allowed in the From field, and it cannot
exceed 64 English alphanumeric character.
5. Key in the email address (addresses) of where you want the SMTP reports
sent to in the To field.
Note: If you are sending the report to more than one email address,
separate the addresses with a semicolon. The total cannot exceed
256 English alphanumeric character.
6. Put a check on the kind of information that you want to be included in the
report email:
Report IP Address
Report system reboot
Report user login
Report user logout
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Log Server
Important transactions that occur on the KN1000A, such as logins and internal
status messages, are kept in an automatically generated log file
Specify the MAC address of the computer that the Log Server runs on in
the MAC address field.
Specify the port used by the computer that the Log Server runs on to listen
for log details in the Port field. The valid port range is 1–65535. The
default port number is 9001.
Note: The port number must different than the one used for the Program
port (see Service Ports, page 41).
See Chapter 8, The Log Server, for details on setting up the log server. The Log
is discussed on page 77.
SNMP Server
To be notified of SNMP trap events, do the following:
1. Check Enable SNMP Agent.
2. Key in the IP address and the port number of the computer to be notified of
SNMP trap events. The valid port range is 1-65535. Default is 162.
Note: The following SNMP trap events are sent: System Power On, Login
Failure, and System Reset.
Syslog Server
To record all the events that take place on the KN1000A and write them to a
Syslog server, do the following:
1. Check Enable.
2. Key in the IP address and the port number of the Syslog server. The valid
port range is 1-65535. Default is 514.
Chapter 5. Configuration
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Authentication
The KN1000A allows login authentication and authorization through external
programs.
This screen lets you configure the RADIUS, LDAP, and CC Management
settings.
If you want to use a RADIUS, LDAP, CC Authentication instead of the
KN1000A device authentication, check Disable Device Authentication.
Selecting this option will disable login authentication locally on the KN1000A.
RADIUS Settings
To allow authentication and authorization for the KN1000A through a
RADIUS server, do the following:
1. Check Enable.
2. Fill in the IP addresses and service port numbers for the Preferred and
Alternate RADIUS servers.
3. In the Timeout field, set the time in seconds that the KN1000A waits for a
RADIUS server reply before it times out.
4. In the Retries field, set the number of allowed RADIUS retries.
5. In the Shared Secret field, key in the character string that you want to use
for authentication between the KN1000A and the RADIUS Server.
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LDAP Settings
To allow authentication and authorization via LDAP or LDAPS, the Active
Directory’s LDAP Schema must be extended so that an extended attribute
name for the KN1000A – iKVM32-userProfile – is added as an optional
attribute to the person class.
To manually find out the attribute name of the KN1000A – iKVM32-
userProfile, go to Ping Host under Maintenance and execute a tc get
command, see Ping Host, page 38 for details.
In order to configure the LDAP server, you will have to complete the following
procedures: 1) Install the Windows Server Support Tools; 2) Install the Active
Directory Schema Snap-in; and 3) Extend and Update the Active Directory
Schema. Refer to the LDAP Server Configuration Example for further
information, please see the ATEN website at www.aten.com and navigate to
the Download page.
To allow authentication and authorization for the KN1000A via LDAP /
LDAPS, refer to the information in the following table.
Item Action
Enable Put a check in the Enable checkbox to allow LDAP / LDAPS
authentication and authorization.
LDAP / LDAPS Click a radio button to specify whether to use LDAP or LDAPS.
LDAP Server Fill in the IP address and port number for the LDAP or LDAPS
server. For LDAP, the default port number is 389; for LDAPS, the
default port number is 636.
Port
Timeout
(seconds)
Set the time in seconds that the KN1000A waits for an LDAP or
LDAPS server reply before it times out.
Admin DN Consult the LDAP / LDAPS administrator to ascertain the
appropriate entry for this field. For example, the entry might look
like this:
cn=LDAPAdmin,ou=cn8600,dc=aten,dc=com
Admin Name Key in the Group Name for KN1000A administrator users.
Password Key in the LDAP administrator’s password.
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The Permission Attribute Value (for RADIUS and LDAP)
The attribute value for permission is made up of two parts: 1) the IP address of
the KN1000A a user will access; and 2) a string that indicates the access rights
the user has on the KN1000A at that IP address. For example:
192.168.0.80&c,w,j;192.168.0.188&v,l
The makeup of the permission entry is as follows:
An ampersand (&) connects the KN1000A’s IP with the access rights
string.
The access rights string is made up of various combinations of the
following characters: c w j p l v s. The characters can be entered in upper
or lower case. See Permitted String Characters table below.
The characters in the access rights string are separated by a comma (,).
There are no spaces before or after the comma.
If a user has access rights to more than one KN1000A, each permission
segment is separated by a semicolon (;). There are no spaces before or
after the semicolon.
Use the following keyword for Radius and LDAP setting: su/[username]
– the username must be a real user account that exists in the system.
LDAP should use iKVM32-userProfile, or can waive this. The login name
must exist in the local account.
Permission String Characters
Search DN Set the distinguished name of the search base. This is the domain
name where the search starts for user names.
Character Meaning
C Grants the user administrator privileges, allowing the user to configure
the system.
W Allows the user to access the system via the Windows Client program.
J Allows the user to access the system via the Java applet.
L Allows the user to access log information via the user's browser.
V Limits the user's access to only viewing the video display.
M Allows the user to use the Virtual Media function – Read / Write
Item Action
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CC Management Settings
To allow authorization for the KN1000A through a CC (Control Center) server,
check Enable and fill in the CC Server’s IP address and the port that it listens
on in the appropriate fields.
Note: Authentication refers to determining the authenticity of the person
logging in; authorization refers to assigning permission to use the
device’s various functions.
Security
The Security screen controls access to the KN1000A, and lets you configure
the login failure policies, login string, security settings, and so on.
Login Failures
For increased security, the Login Failures section allows administrators to set
policies governing what happens when a user fails to log in successfully.
The meanings of the entries are explained below.
Login Fail Policy: Select the login failure policy that the KN1000A
applies.
Lock Client PC – If this is enabled, after the allowed number of failures
have been exceeded, the computer attempting to log in is automatically
locked out. No logins from that computer will be accepted. The default is
enabled. This function relates to the client computer’s IP. If the IP is
changed, the computer will no longer be locked out.
Lock Account – If this is enabled, after the allowed number of failures
have been exceeded, the user attempting to log in is automatically locked
out. No logins from the username and password that have failed will be
accepted. The default is enabled.
Allowed - Sets the number of consecutive failed login attempts that are
permitted from a remote computer. The default is 5 times.
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Timeout - Sets the amount of time (in minutes) that a remote computer
must wait before attempting to log in again after it has exceeded the
number of allowed failures. The default is 3 minutes.
Note: If you do not enable Login Failures, users can attempt to log in an
unlimited number of times with no restrictions. For security purposes,
we recommend that you enable this function and enable the lockout
policies.
Filter
IP and MAC Filters control access to the KN1000A based on the IP and/or
MAC addresses of the computers attempting to connect. A maximum of 100 IP
filters and 100 MAC filters are allowed. If any filters have been configured,
they appear in the IP Filter and/or MAC Filter list boxes.
To enable IP and/or MAC filtering, put a check mark in the IP Filter Enable
and/or MAC Filter Enable checkbox.
If the Include button is checked, all the addresses within the filter range
are allowed access; all other addresses are denied access.
If the Exclude button is checked, all the addresses within the filter range
are denied access; all other addresses are allowed access.
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Adding Filters
To add an IP filter, do the following:
1. Click Add. Key in the IP address range you want to filter, and click OK:
2. Repeat these steps for any additional IP addresses you want to filter.
To add a MAC filter, do the following:
1. Click Add. A dialog box similar to the one below appears:
2. Specify the MAC address in the dialog box, then click OK.
3. Repeat these steps for any additional MAC addresses you want to filter.
Note: If there is a conflict between an IP filter and a MAC filter – for example,
where a computer’s IP address is allowed by the IP filter but it’s MAC
address is excluded by the MAC filter – then that computer’s access is
blocked. In other words, if either filter blocks a computer, then the
computer is blocked, no matter what the other filter is set to.
Modifying Filters
To modify a filter, select it in the IP Filter or MAC Filter list box and click
Modify. The Modify dialog box is similar to the Add dialog box. When it
comes up, simply delete the old address(es) and replace it with the new one(s).
Chapter 5. Configuration
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Deleting Filters
To delete a filter, select it in the IP Filter or MAC Filter list box and click
Delete.
The Filter section also lets administrators specify a Login String that users must
include (in addition to the IP address) when they access the KN1000A with a
browser. For example:
192.168.0.126/KN1000A
The following characters are allowed:
0–9 a–z A–Z ~ ! @ $ ^ & * ( ) _ + ‘ - = [ ] { } ; ’ < > , . |
The following characters are not allowed:
% ” : / ? # \ [Space]
Compound characters (É Ç ñ ... etc.)
Note: 1. There must be a forward slash between the IP address and the string.
2. If no login string is specified here, anyone will be able to access the
KN1000A login page using the IP address alone. This makes your
installation less secure.
For security purposes, we recommend that you change this string occasionally.
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Account Policy
Set the parameters for the username and password.
Minimum Username Length: Enter the minimum number (0 - 16) of
characters required for a username (default is 6).
Minimum Password Length: Enter the minimum number (0 - 16) of
characters required for a password (default is 6).
Check whether the password must contain at least: One Upper Case, One
Lower Case, and/or One Number character.
Note: This policy only affects user accounts created after this policy has
been enabled, as well as password changes to existing user accounts.
Check Disable Duplicate Login to ensure that only one session for each user
account is active. This prevents users from logging in with the same account at
the same time.
Check Enforce Password History to prevent users from using the same
password repeatedly. Enter the number of password changes that must occur
before a previous password can be used again.
Encryption
These flexible encryption alternatives for keyboard/mouse, video, and virtual
media data let you choose any combination of DES, 3DES, AES, RC4, or a
Random cycle of any or all of them.
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Enabling encryption will affect system performance – no encryption offers the
best performance; the greater the encryption, the greater the adverse effect. If
you enable encryption, the performance considerations (going from best to
worst) are as follows:
RC4 offers the least performance impact; DES is next; then 3DES or AES.
The RC4 + DES combination offers the least impact of any combination.
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Working Mode
Use this section to set the working mode parameters.
Enable ICMP so that the KN1000A can be pinged. If it is not enabled, the
device cannot be pinged. The default is Enabled.
Enable Multiuser Operation to permit more than one user to log into the
KN1000A at the same time. The default is Enabled.
Enable Virtual Media Write allows redirected virtual media devices on a
user’s system to send data to a remote server, as well as being able to have
data from the remote server written to them. The default is Enabled.
Browser Service allows the administrator to limit the scope of browser
access to the KN1000A. Put a check in the checkbox to enable this
function, then select the browser limitation in the drop down list box.
Choices are explained in the following table:
If Disable Authentication is checked, no authentication procedures are
used to check users attempting to log in. Users gain Administrator access
to the KN1000A switch simply by entering combination of username and
password.
Note: Enabling this setting creates an extremely dangerous result as far as
security goes, and should only be used under very special
circumstances.
Item Explanation
Disable Browser If this is selected, the KN1000A cannot be accessed
via a browser. It can only be accessed from the AP
programs (see AP Operation, page 135).
Disable HTTP If this is selected, the KN1000A can be accessed via a
browser, but not from an ordinary (HTTP) login
connection – it can only be accessed over a secure
HTTPS (SSL) connection.
Disable HTTPS (SSL) If this is selected, the KN1000A can be accessed via a
browser over an ordinary (HTTP) login connection, but
not via a secure HTTPS (SSL) connection.
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57
Private Certificate
When logging in over a secure (SSL) connection, a signed certificate is used to
verify that the user is logging in to the intended site. For enhanced security, the
Private Certificate section allows you to use your own private encryption key
and signed certificate, rather than the default ATEN certificate.
There are two methods for establishing your private certificate: generating a
self-signed certificate; and importing a third-party certificate authority (CA)
signed certificate.
Generating a Self-Signed Certificate
If you wish to create your own self-signed certificate, a free utility –
openssl.exe – is available for download over the web. See Self-Signed Private
Certificates, page 167 for details about using OpenSSL to generate your own
private key and SSL certificate.
Obtaining a CA Signed SSL Server Certificate
For the greatest security, we recommend using a third-party certificate
authority (CA) signed certificate. To obtain a third-party signed certificate, go
to a CA (Certificate Authority) website to apply for an SSL certificate. After
the CA sends you the certificate, save it to a convenient location on your
computer.
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Importing the Private Certificate
To import the private certificate, do the following:
1. Click Browse to the right of Private Key; browse to where your private
encryption key file is located; and select it.
2. Click Browse to the right of Certificate; browse to where your certificate
file is located; and select it.
3. Click Upload to complete the procedure.
Note: Both the private encryption key and the signed certificate must be
imported at the same time.
Certificate Signing Request
The Certificate Signing Request (CSR) section provides an automated way of
obtaining and installing a CA signed SSL server certificate.
To perform this operation do the following:
1. Click Create CSR. The following dialog box appears:
2. Fill in the form – with entries that are valid for your site – according to the
example information in the following table:
Information Example
Country (2 letter code) TW
State or Province Taiwan
Locality Taipei
Organization Your Company, Ltd.
Unit Techdoc Department
Common Name mycompany.com
This must be the exact domain name of the site that you
want the certificate to be valid for. If the site’s domain name is
www.mycompany.com, and you only specify
mycompany.com, the certificate will not be valid.
Chapter 5. Configuration
59
3. After filling in the form (all fields are required), click Create.
A self-signed certificate based on the information you just provided is now
stored on the KN1000A.
4. Click Get CSR, and save the certificate file (csr.cer) to a convenient
location on your computer
This is the file that you give to the third-party CA to apply for their signed
SSL certificate.
5. After the CA sends you the certificate, save it to a convenient location on
your computer. Click Browse to locate the file; then click Upload to store
it on the KN1000A.
Note: When you upload the file, the KN1000A checks the file to make sure
the specified information still matches. If it does, the file is
accepted; if not, it is rejected.
If you want to remove the certificate (to replace it with a new one because of a
domain name change, for example), simply click Remove CSR.
Email Address administrator@yourcompany.com
Information Example
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Power Management
The Power Management page has two tabs that allow you to configure the
Outlet Settings and Serial Console (COM 2) settings which let you set up
power management through the KN1000A.
To help you manage and control your entire data center environment, a built-
in single-port power switch allows remote power management of a server/
installation connected locally to the KN1000A. You can also add a PoN (Power
Over the NET™) power management unit and remotely control the power
status of devices in your installation, as well as turning servers on and off.
If you have the proper permission (See User Management, page 32), the Power
Management page will bring up the KN1000A’s power control interface,
allowing you to reset power over the network, use the Wake on LAN feature,
schedule routines, and use the Auto Ping function. These are all detailed in the
sections that follow:
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61
Outlet Settings
This section lets you set up the power management for the KN1000’s power
switch.
Item Description
Click the Outlet icon to turn the KN1000A's power on or off. A
red outlet icon indicates the power outlet is Off and a green
outlet icon indicates that the power outlet is On.
Confirmation Required If this option is enabled a dialog box comes up asking you to
confirm a power operation before it is performed. If it is
disabled (no check in the checkbox), the operation is
performed without confirmation.
Power On Delay Sets the amount of time the KN1000A waits after the Power
Button is clicked before it turns on the power to the outlet.
Note: The default delay time is 0 seconds. The maximum
delay time is 999 seconds.
Power Off Delay Sets the amount of time the KN1000A waits after the Power
Button is clicked before it turns off the power to the outlet. For
the System after AC Back option (see below), after the delay
time expires, the KN1000A waits another fifteen seconds,
then shuts the computer down.
Note: The default delay time is 15 seconds. The maximum
delay time is 999 seconds.
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Shutdown Method There are three choices for the Shutdown method. Drop
down the list to select a choice. The meaning of each choice
is described, below:
Wake on LAN: This is a Safe Shutdown and Restart option. If
this is selected, when an Outlet is turned Off, the KN1000A
first sends a message to the computer telling it to prepare
for a shutdown; it then waits for the amount time set in the
Power Off Delay field to give the OS time to close down
before the computer is powered down to standby mode.
Likewise, when the Outlet is turned On, the KN1000A waits
for the amount time set in the Power On Delay field, then
sends an Ethernet message to the computer connected to
the Outlet telling the computer to turn itself On.
Note: For Safe Shutdown and Restart, the computer must
be running Windows (98 or higher), or Linux, and the Safe
Shutdown program (available by download from our
website), must be installed and running on the computer.
System after AC Back: This is a Safe Shutdown and Restart
option. If this is selected, when an Outlet is turned Off, the
KN1000A first sends a message to the computer telling it to
prepare for a shutdown; it then waits for the amount time set
in the Power Off Delay field to give the OS time to close
down before the computer is powered down.
When the Outlet is turned On, the KN1000A waits for the
amount time set in the Power On Delay field, then sends
power to the server. When the server receives the power, it
turns itself on.
Note: For Safe Shutdown and Reboot, the computer must
be running Windows (98 or higher), or Linux, and the Safe
Shutdown program (available by download from our
website), must be installed and running on the computer.
Kill the Power: If this option is selected, the KN1000A waits
for the amount time set in the Power Off Delay field, and
then turns the Outlet's power Off. Turning the power off
performs a cold (non-safe) shutdown.
MAC In order to use either of the Safe Shutdown methods the MAC
address of the computer connected to the outlet must be filled
in here.
Item Description
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63
Schedule
The Scheduling section allows you to configure specific times and dates to
initiate power cycles (On/Off/Reboot) for devices connected through the
KN1000A.
Clicking the Add button in the Schedule section opens the Outlet Schedule
window which lets you set power schedules for the outlet:
Note: Since the KN1000A has no RTC (real time clock) circuit, the unit
will get time from the NTP server or from the client PC (sync time
from client PC after a system reset or losing power).
The meanings of the fields and headings are given in the table, below:
Heading Meaning
Routine Type Drop down the list to select whether the scheduled power
configuration should take place just Once, or on a Daily,
Weekly, or Monthly basis.
Weekday This field only becomes active if you choose Weekly as the
routine type. If you choose Weekly, drop down the list to choose
which day of the week you want the power management routine
to take place on.
Date This field only becomes active if you choose Monthly as the
routine type. If you choose Monthly, drop down the list to
choose which day of the month you want the power
management routine to take place on.
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After you have made your schedule settings, click Add. The schedule is
summarized in the list at the bottom of the panel. To remove the outlet’s
schedule, select it in the list and click Delete.
Start Date If you want to limit the power management routine to a
particular time period, either click the calendar icon to select the
date that the routine will start at, or key in a start date using the
YYYY-MM-DD format
End Date If you want to limit the power management routine to a
particular time period, either click the calendar icon to select the
date that the routine will end at, or key in an end date using the
YYYY-MM-DD format
Shutdown Time Key in the time of day you want the shutdown to take place
using the HH:MM format.
If you want to temporarily suspend this function without deleting
the entry, click to put a check in the Disable checkbox at the
right of this field. You can reinstate the function by unchecking
the checkbox.
Restart Time Key in the time of day you want the restart to take place using
the HH:MM format.
If you want to temporarily suspend this function without deleting
the entry, click to put a check in the Disable checkbox at the
right of this field. You can reinstate the function by unchecking
the checkbox.
Every For added flexibility, you can use this field to refine the Daily,
Weekly, and Monthly routines. For example, if you chose Daily
as your routine type, you could have the routine take place
every 3 days (instead of every day), by keying a 3 in this field.
Heading Meaning
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65
Auto Ping
The section allows you to use an ICMP ping command to check if the attached
device is functioning properly.
This function is detailed in the following table:
Note: If Auto Ping fails, after power on, the KN1000A waits five minutes
before performing the next ping operation.
Enable Put a check in the checkbox to enable this function.
Ping
Address
Enter the IP address of the device to be pinged in this field.
Interval This field sets how often the specified device is pinged, in second
intervals. Enter a value between 1 and 255.
Fail Count This field sets how many times the device is allowed to fail to respond to
the ping before an action is taken (see below). Enter a value between 1
and 99.
Action This field sets what action is taken if the device fails to respond to a
specified number of pings. Select one of the following actions from the
drop-down menu:
Send email: This sends an email using the SMTP server setting. For
this function to work, you must also enable reports from the SMTP
server. See SMTP Settings, page 45 for details.
Outlet Power Off/On: This resets the power at the KN1000A’s power
outlet.
Note: This action must be confirmed before saving.
No action: Select this option to do nothing if the specified device fails to
respond.
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Serial Console (COM 2)
This section allows you to configure the KN1000A’s PoN port for connecting
a PN9108 (8-port Power Over the NET™) or a 2-wire RS-232 interface.
PoN Device
Enable this radio button if you want to connect a PN9108 (8-port Power Over
the NET™) to the KN1000’s PoN port. If a Power over the Net™ module is
connected to your installation, click Download PoN Client to download the
KN1000‘s power management software for the attached PoN device.
Enable 2-Wire RS232
Enable this radio button to use the PoN port for a serial console. When this
option is selected, the page appears for the serial communication parameters,
as below:
Note: These settings will be the same as those in the KN1000A’s serial console
section. See the Serial Console section under Console Management,
page 68, for further details.
(Continues on next page.)
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67
(Continued from previous page.)
If both RS-232 functions are enabled (PoN for 2-wire RS-232 and RS-232 for
a serial console), when the Telnet/SSH connection is opened, a menu appears
for you to select which serial console is the primary, where Port 1 is the serial
console and Port 2 is the 2-wire RS-232, as shown below:
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Console Management
This section discusses methods of opening the KN1000A console via OOBC
or serial connection.
OOBC
In case the KN1000A cannot be accessed with the usual LAN-based methods,
it can be accessed via the switch’s modem port. To enable support for PPP
(modem) operation, click to put a checkmark in the Enable Out of Band Access
checkbox.
PPP Settings
When you enable Out of Band Access, the Enable Dial Back, and Enable Dial
Out functions become available, as described in the sections that follow.
Dial Back
As an added security feature, if this function is enabled, the switch disconnects
the calls that dial in to it, and dials back to one of the entries specified below:
Enable Fixed Number Dial Back: If Fixed Number Dial Back is enabled,
when there is an incoming call, the KN1000A hangs up the modem and
dials back to the modem whose phone number is specified in the Phone
Number field.
Key the phone number of the modem that you want the KN1000A to dial
back to in the Phone Number field.
Enable Flexible Dial Back: If Flexible Dial Back is enabled, the modem
that the KN1000A dials back to does not have to be fixed. It can dial back
to any modem that is convenient for the user, as follows:
1. Key the password that the users must specify in the Password field.
2. When connecting to the KN1000A’s modem, users specify the phone
number of the modem that they want the KN1000A to dial back to as
their Username, and specify the password set in the Password field for
their password.
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Dial Out
For the dial out function, you must establish an account with an Internet
Service Provider, and use a modem to dial up to your ISP account. An
explanation of the Enable Dial Out items is given in the table below:
ISP Settings: Specify the telephone number, account name (username),
and password that you use to connect to your ISP.
Dial Out Schedule: This entry sets up the times you want the KN1000A
to dial out over the ISP connection. Every provides a listing of fixed times
from every hour to every four hours.
If you select Every two hours (for example), the KN1000A will start
dialing out every two hours beginning at 00:00.
If you do not want the KN1000A to dial out on a fixed schedule, select
Never from the list.
Daily at will dial out once a day at a specified time. Use the hh:mm format
to specify the time.
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PPP online time specifies how long you want the ISP connection to last
before terminating the session and hanging up the modem. A setting of
zero means it is always on line.
Emergency Dial Out: If the KN1000A gets disconnected from the
network, or the network goes down, this function puts the switch on line
via the ISP dial up connection.
If you choose PPP stays online until network recovery, the PPP
connection to the ISP will last until the network comes back up or the
switch reconnects to it.
If you choose PPP online time, the connection to the ISP will terminate
after the amount of time that you specify is up. A setting of zero means
it is always on line.
Dial Out Mail Configuration: This section provides email notification of
problems that occur on the devices connected to the KN1000A's ports.
Note: This email notification differs from the one configured under SMTP
Settings in that it uses the ISP mail server rather than the internal
company’s mail server.
Key in the IPv4 address, IPv6 address, or domain name of your SMTP
server in the SMTP Server IP Address field, and enter the
corresponding port in the Service Port field.
If your server requires a secure SSL connection, put a check in the
SMTP server requires secure connection (SSL) checkbox
If your server requires authentication, put a check in the SMTP server
requires authentication checkbox, then key in the appropriate account
name and password in the fields, below.
Key in the email address of the person responsible for the SMTP server
(or some other equally responsible administrator), in the Email From
field.
Key in the email address (addresses) of where you want the report sent
to in the To field. If you are sending the report to more than one email
address, separate the addresses with a comma or a semicolon.
When you have finished making your settings on this page, click Save.
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Serial Console
To configure the KN1000A to interact with the connected serial device, you
need to set its parameters to match the parameters of the device in the Port
Property Settings.
Select the values that match the ones used by the connected serial console
device. The port property settings that the KN1000A supports are as follows:
Baud Rate: This sets the port’s data transfer speed. Choices are from 300–
38400 (drop down the list to see them all). Set this to match the baud rate
setting of the serial console device. Default is 9600 (which is a basic
setting for many serial console devices).
Data Bits: This sets the number of bits used to transmit one character of
data. Choices are: 7 and 8. Set this to match the data bit setting of the serial
console device. Default is 8 (which is the default for the majority of serial
console devices).
Parity: This bit checks the integrity of the transmitted data. Choices are:
None; Odd; Even. Set this to match the parity setting of the serial console
device. Default is None.
Stop Bits: This indicates that a character has been transmitted. Set this to
match the stop bit setting of the serial console device. Choices are: 1 and 2.
Default is 1 (which is the default for the majority of serial console
devices).
Flow Control: This allows you to choose how the data flow will be
controlled. Choices are: None, Hardware, and XON/XOFF. Set this to
match the flow control setting of the serial console device. Default is
None.
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Note: None is only supported for baud rates of 9600 and lower. For baud
rates greater than 9600, you must choose Hardware or XON/XOFF.
Port Alert Settings: You can specify up to 10 types of events (e.g., Power
On). Enter them in the provided Alert String (1 - 10) fields.
When you have finished making your selections, click Save.
Date/Time
The Date/Time dialog page sets the KN1000A time parameters:
Set the parameters according to the information below.
Time Zone
To establish the time zone that the KN1000A is located in, drop down the
Time Zone list and choose the city that most closely corresponds to where
it is at.
If your country or region employs Daylight Saving Time (Summer Time),
check the corresponding checkbox.
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Date / Time
Select the month from the drop-down menu.
Click < or > to move backward or forward by one year increments.
In the calendar, click on the day.
To set the time, key in the numbers using the 24 hour HH:MM:SS format.
Click Set to save your settings.
Network Time
To have the time automatically synchronized to a network time server, do the
following:
1. Check the Enable auto adjustment checkbox.
2. Drop down the time server list to select your preferred time server
– or –
Check the Preferred custom server IP checkbox, and key in the IP address
of the time server of your choice.
3. If you want to configure an alternate time server, check the Alternate time
server checkbox, and repeat step 2 for the alternate time server entries.
4. Key in your choice for the number of days between synchronization
procedures.
5. If you want to synchronize immediately, click Adjust Time Now.
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Customization
Use this section to edit the device settings.
If Force All to Grayscale is enabled, the remote displays of all devices
connected to the KN1000A are changed to grayscale. This can speed up I/
O transfer in low bandwidth situations.
If Enable Client AP Device List is enabled, the switch appears in the
Server List when using the WinClient or Java Client AP (see The
WinClient Viewer, page 81, and The JavaClient Viewer, page 113). If this
option is not enabled, the switch can still be connected to, but its name will
not appear in the Server List.
OS
Specifies the operating system that the server on the connected port is
using. Choices are Win, Mac, Sun, and Other. The default is Win.
Language
Specifies the OS language being used by the server on the connected port.
Drop down the list to see the available choices. The default is English US.
Multiuser Mode
Defines how a port is to be accessed when multiple users have logged on,
as follows:
Exclusive: The first user to switch to the port has exclusive control over
the port. No other users can view the port.
Occupy: The first user to switch to the port has control over the port.
However, additional users may view the port’s video display.
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Share: Users simultaneously share control over the port. Input from the
users is placed in a queue and executed chronologically. Under these
circumstances, users can take advantage of the Message Board, which
allows a user to take control of the keyboard and mouse or keyboard,
mouse, and video of a Share port (see Message Board, page 99).
Occupy Timeout
If there is no user input for the amount of time specified here, the control
privilege is released and transferred to the next user who moves the mouse
or uses the keyboard.
Reset
After making any network changes, be sure Reset on exit has been enabled
(there is a check in the checkbox), before logging out. This allows network
changes to take effect without having to power the switch off and on.
Click Reset Default Values to use the default factory settings of the
KN1000A.
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Preferences
The following sections describe the administration utilities found in this
section of the user interface, including the User Preferences, Log, Remote
Console and Download screens. You can find the links to these screens under
Preferences in the left panel menu.
User Preferences
The User Preferences screen allows the user to set the device password, as well
as device parameters including the Language, OSD Hotkey, Logout Timeout
and Viewer settings.
Settings
Set device parameters using the following fields:
Language: Selects the language that the interface displays in. Drop down
the list to make your selection.
Selecting Auto causes the KN1000A to display the pages in the same
language to which the browser is set.
If your browser is set to a non-supported language, the KN1000A looks to
what your server’s operating system is set to. If the operating system is set
to a supported language it will use that language to display its pages. If the
operating system is set to a non-supported language, the KN1000A
defaults to English. After making your choice, click Save.
OSD Hotkey: Select the keyboard combination to call the OSD function.
Logout Timeout: Set how many minutes the KN1000A allows a user
session to last before terminating the session.
Viewer: Choose the viewer you would like to use when viewing the
remote server’s display. This is set to Auto Detect by default, which opens
the WinClient for Windows systems.
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Password
Change your password using the following fields:
Old Password: Key in the old password.
New Password: Key in the new password.
Confirm Password: Key in the exact same characters to verify you have
entered the correct new password
Click Change Password to apply your settings.
Log
The KN1000A logs all the events that take place on it. Following a reset, it
writes them to a log file, which is a searchable database. To view the contents
of the log file, click the Log icon at the center left of the page. A screen similar
to the one below appears:
A maximum of 512 events are kept in the log file. As new events are recorded,
they are placed at the bottom of the list. When a new event is recorded after
there are 512 events in the log file, the earliest event in the list is discarded.
Note: To maintain a record of all the events (not just the most recent 512), set
up the Log Server AP program. See The Log Server, page 127, for
details.
To clear the log file, click on the Clear Log icon at the lower right of the page.
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Remote Console
The preview in this screen shows a snapshot of the server’s display, as follows:
Clicking Refresh updates the snapshot of the remote display.
Select the Exit Macro you would like to use and click Save.
Click Telnet Viewer to open a remote console session utilizing the RS-232
port. A remote view window appears with options.
To configure the PN9108 (a Power Over the NET™ device), click Telnet
Viewer2. When connection between the devices is established, you can
only use the KN1000A’s IP address to access the configuration screens of
the PN9108. Clicking this button opens the login page of the device.
Note: 1. Connection to the PN9108 or a Power Over the NET™ (PoN) device
can only be viewed and managed through the browser configuration
screens; these screens are not available via the Windows or Java
application (AP) programs.
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2. Refer to ATEN’s PN9108 User Manual (or a compatible PoN
device’s manual) for details on editing the power management
configuration screens.
Download
The Download page lets you download the standalone Windows Client AP,
Java client AP and Log Server AP.
1. Click the button of the AP you want to download.
2. Follow the on-screen instructions to complete the installation and have the
program icon placed on your desktop.
For more information on the Windows Client AP and Java Client AP, refer
to Chapter 9 on page 135.
For details on the Log Server AP, refer to Chapter 8 on page 127.
About
Click About to see the current firmware version and copyright information of
your KN1000A.
View and Logout
Click the Viewer icon to view and configure the server’s display/monitor in a
separate window.
Click the Logout icon when you are done configuring the KN1000A’s
operating environment. This logs you out of the KN1000A GUI.
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81
Chapter 6
The WinClient Viewer
Starting Up
The WinClient Viewer is available when you log into the KN1000A web GUI
using a browser. After you log in (see Logging In, page 29), click the Viewer
icon in the left panel menu. A second or two after, the remote server’s display
appears as a window on your desktop:
By default, the WinClient version of the viewer is displayed.
If you want to use the JavaClient version, see User Preferences, page 76 for
details on how to configure this option. To navigate the Java version, refer to
Chapter 7, page 113.
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Navigation
You can work on the remote system via the screen display on your monitor just
as if it were your local system.
You can maximize the window, drag the borders to resize the window; or
use the scrollbars to move around the screen.
You can switch between your local and remote programs with [Alt + Tab].
Note: 1. Due to net lag, there might be a slight delay before your keystrokes
show up. You may also have to wait a bit for the remote mouse to
catch up to your local mouse before you click.
2. Due to net lag, or insufficient computing power on the local machine,
some images, especially motion images, may display poorly.
The WinClient Control Panel
The WinClient control panel is hidden at the upper or lower center of the screen
(the default is up). It becomes visible when you move the mouse pointer over it:
The control panel has two menu styles: at startup, only the icons are displayed.
Pressing this icon ( ) changes the menu into a combination of icon + text
mode as show below:
Note: 1. The above image shows the complete Control Panel. The icons that
appear can be customized. See Customize Control Panel, page 111,
for details.
2. To move the Control Panel to a different location on the screen, place
the mouse pointer over the text bar area, then click and drag.
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By default, the left of the top text row shows the video resolution of the
remote display. As the mouse pointer moves over the icons in the icon bar,
however, the information in the top text row changes to describe the icon's
function. In addition, if a message from another user is entered in the
message board, and you have not opened the message board in your
session, the message will appear in the top row.
If the User Info function has been enabled under Customize Control Panel
(see User Info, page 112), the total number of users currently logged into
the KN1000A displays in the center of the upper text row.
Right clicking in the text row area brings up a menu that allows you to
select options for the Screen Mode, Zoom, Mouse Pointer type, Mouse
Sync Mode and Macro List. These functions are discussed in the sections
that follow.
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Control Panel Functions
The Control Panel functions are described in the table below.
Note: Clicking the T button at the top right of the dialog boxes that appear for
the control panel functions brings up a slider to adjust the transparency
of the dialog box. After making your adjustment, click anywhere in the
dialog box to dismiss the slider.
Icon Function
Always on Top
This is a toggle. Click to make the Control Panel persistent – i.e., it
always displays on top of other screen elements. Click again to
have it display normally.
Show Menu
When you click this, the Control Panel format changes and you get
4 categories: Keyboard/Mouse, Video, Macro and Advanced.
Hover your mouse over these categories to see the rest of the menu
items:
Click the icon again to revert to the original Control Panel format.
Macros
Click to bring up the Macros dialog box (see page 87 for details).
Video Settings
Click to bring up the Video Options dialog box. Right-click to perform
a quick Auto Sync (see Video Settings, page 96, for details).
Video Auto-Sync
Click to perform a video and mouse auto-sync operation. It is the
same as clicking the Auto-sync button in the Video Options dialog
box (see Video Settings, page 86, for details).
Screen Mode
Toggles the display between Full Screen Mode and Windowed
Mode.
Snap Shot
Click to take a snapshot (screen capture) of the remote display.
See Snapshot, page 112, for details on configuring the Snapshot
parameters.
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Message Board
Click to bring up the Message Board (see Message Board,
page 99).
Ctrl+Alt+Del
Click to send a Ctrl+Alt+Del signal to the remote system.
Set to Grayscale
Click to toggle the remote display between color and grayscale.
Virtual Media
Click to bring up the Virtual Media dialog box. The icon changes
when a virtual media device is started on the port. See Virtual
Media, page 101, for specific details.
Note: This icon displays in gray when the function is disabled or not
available to the user.
Zoom
Click to zoom the remote display window.
Note: This feature is only available in windowed mode (Full Screen
Mode is off). See Zoom, page 105 for details.
On-Screen
Keyboard
Click to bring up the on-screen keyboard (see The On-Screen
Keyboard, page 106).
Mouse Pointer
Click to select the mouse pointer type.
Note: This icon changes depending on which mouse pointer type is
selected (see Mouse Pointer Type, page 108).
Mouse Sync
Mode
Click to toggle Automatic or Manual mouse sync.
When the selection is Automatic, a green
√
appears on the icon.
When the selection is Manual, a red X appears on the icon.
See Mouse DynaSync Mode, page 108 for a complete explanation
of this feature.
Macro List
Click to display a drop-down Macro List of User macros. Access and
run macros more conveniently rather than using the Macros dialog
box (see the Macros icon in the table above, and the Macros section
on page 87).
Icon Function
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Open GUI
Click this icon to open a Viewer based GUI with the web browser
administrative functionalities. See Admin Utility, page 103, for
details.
Customize
Control Panel
Click to bring up the Control Panel Configuration dialog box.
See Customize Control Panel, page 111, for details on configuring
the Control Panel.
Exit
Click to exit the remote view and go back to the web browser Main
Page.
These icons show the Num Lock, Caps Lock, and Scroll Lock status
of the remote computer.
When the lock state is On, the LED is bright green and the lock
hasp is closed.
When the lock state is Off, the LED is dull green and the lock
hasp is open.
Click on the icon to toggle the status.
Note: These icons and your local keyboard icons are in sync.
Clicking an icon causes the corresponding LED on your keyboard to
change accordingly. Likewise, pressing a Lock key on your
keyboard causes the icon’s color to change accordingly.
Icon Function
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Macros
The Macros icon provides access to three functions found in the Macros
dialog box: Hotkeys, User Macros, and System Macros. Each of these
functions is described in the following sections.
Hotkeys
Various actions, corresponding to clicking the Control Panel icons, can be
accomplished directly from the keyboard with hotkeys. Selecting the Hotkeys
radio button lets you configure which hotkeys perform the actions. The actions
are listed to the left; their hotkeys are shown to the right. Use the checkbox to
the left of an action’s name to enable or disable its hotkey.
If you find the default Hotkey combinations inconvenient, you can reconfigure
them as follows:
1. Highlight an Action, then click Set Hotkey.
2. Press your selected Function keys (one at a time). The key names appear in
the Hotkeys field as you press them.
You can use the same function keys for more than one action, as long
as the key sequence is not the same.
To cancel setting a hotkey value, click Cancel; to clear an action’s
Hotkeys field, click Clear.
3. When you have finished keying in your sequence, click Save.
To reset all the hotkeys to their default values, click Reset.
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An explanation of the Hotkey actions is given in the table below:
Action Explanation
Exit Remote
Location
Exits the remote view and goes back to the web browser Main
Page. This is equivalent to clicking the Exit icon on the Control
Panel. The default keys are F2, F3, F4.
Adjust Video Brings up the Video Settings dialog box. This is equivalent to
clicking the Video Settings icon on the Control Panel. The default
keys are F5, F6, F7.
Toggle Control
Panel
Toggles the Control Panel Off and On. The default keys are F3,
F4, F5.
Toggle Mouse
Display
If you find the display of the two mouse pointers (local and
remote) to be confusing or annoying, you can use this function to
shrink the non-functioning pointer down to a barely noticeable tiny
circle, which can be ignored. Since this function is a toggle, use
the hotkeys again to bring the mouse display back to its original
configuration. This is equivalent to selecting the Dot pointer type
from the Mouse Pointer icon on the Control Panel. The default
keys are F7, F8, F9.
Note: The Java Control Panel does not have this feature.
Adjust Mouse This synchronizes the local and remote mouse movements. The
default keys are F7, F8, F9.
Video AutoSync This combination performs an auto-sync operation. It is
equivalent to clicking the Video Autosync icon on the Control
Panel. The default keys are F6, F7, F8.
Show/Hide Local
Cursor
Toggles the display of your local mouse pointer off and on. This is
equivalent to selecting the Null pointer type from the Mouse
Pointer icon on the Control Panel. The default keys are F4,F5.
Substitute Ctrl key If your local computer captures Ctrl key combinations, preventing
them from being sent to the remote system, you can implement
their effects on the remote system by specifying a function key to
substitute for the Ctrl key. If you substitute the F11 key, for
example, pressing [F11 + 5] would appear to the remote system
as [Ctrl + 5]. The default key is F11.
Note: When Keyboard Pass Through is enabled, [Alt + Tab] can
be sent directly to the remote system (see Customize Control
Panel, page 111 for details).
Substitute Alt key Although all other keyboard input is captured and sent to the
remote system, [Alt + Tab] and [Ctrl + Alt + Del] work on your local
computer. In order to implement their effects on the remote
system, another key may be substituted for the Alt key. If you
substitute the F12 key, for example, you would use [F12 + Tab]
and [Ctrl + F12 + Del]. The default key is F11.
Note: When Keyboard Pass Through is enabled, [Alt + Tab] can
be sent directly to the remote system (see Customize Control
Panel, page 111 for details).
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User Macros
User Macros are used to perform specific actions on the remote server. To
create the macro, do the following:
1. Select the User Macros radio button, then click Add.
2. In the dialog box that comes up, replace “NewMacro” with a name of your
choice for the macro:
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3. Click Record.
The dialog box disappears, and a small panel appears at the top left of the
screen:
4. Press the keys for the macro.
To pause macro recording, click Pause. To resume, click Record
again.
Clicking Show brings up a dialog box that lists each keystroke that you
make, together with the amount of time each one takes:
Clicking Cancel cancels all keystrokes.
When you have finished, click Stop. This is the equivalent of clicking
Done in Step 5.
Note: 1. Case is not considered – typing A or a has the same effect.
2. When recording the macro the focus must be on the remote screen. It
cannot be in the macro dialog box.
3. Only the default keyboard characters may be used. Alternate
characters cannot be used. For example, if the keyboard is Traditional
Chinese and default character is A the alternate Chinese character
obtained via keyboard switching is not recorded.
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5. If you have not brought up the Show dialog, click Done when you have
finished recording your macro. You return to the Macros dialog box with
the macro keys that you pressed displayed in the Macro column:
6. If you want to change any of the keystrokes, select the macro and click
Edit. This brings up a dialog box similar to the one for Show. You can
change the content of your keystrokes, change their order, etc.
7. Repeat the procedure for any other macros you wish to create.
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After creating your macros, you can run them in any of three ways:
1. By using the hotkey (if one was assigned).
2. By opening the Macro List on the Control Panel and clicking the one you
want (see Macro List, page 85).
3. By opening this dialog box and clicking Play.
If you run the macro from this dialog box, you
have the option of specifying how the macro runs.
If you choose Play Without Wait, the macro
runs the key-presses one after another with no time delay between them.
If you choose Play With Time Control, the macro waits for the amount of
time between key presses that you took when you created it. Click on the
arrow next to Play to make your choice.
If you click Play without opening the list, the macro runs with the default
choice. The default choice (NoWait or TimeCtrl), is shown in the Playback
column.
You can change the default choice by clicking on the current choice
(NoWait in the screenshot above), and selecting the alternative choice.
Note: 1. Information about the Search function is given on page 93.
2. User Macros are stored on the Local Client computer of each user.
Therefore there is no limitation on the of number of macros, the size
of the macro names, or makeup of the hotkey combinations that
invoke them
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Search
Search, at the bottom of the dialog box, lets you filter the list of macros that
appear in the large upper panel for you to play or edit. Click a radio button to
choose whether you want to search by name or by key; key in a string for the
search; then click Search. All instances that match your search string appear in
the upper panel.
System Macros
System Macros are used to create exit macros for when you close a session. For
example, as an added measure of security, you could create a macro that sends
the Winkey-L combination, which would cause the remote device’s log in page
to come up the next time the device was accessed. To create the macro, do the
following:
1. Select System Macros, then click Add.
2. In the dialog box that comes up, replace the “NewMacro” text with a name
of your choice for the macro:
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3. Click Record.
The dialog box disappears, and a small panel appears at the top left of the
screen:
4. Press the keys for the macro.
To pause macro recording, click Pause. To resume, click Record
again.
Clicking Show brings up a dialog box that lists each keystroke that you
make, together with the amount of time each one takes (see page 90).
Note: 1. Case is not considered – typing A or a has the same effect.
2. When recording the macro the focus must be on the remote screen. It
cannot be in the macro dialog box.
3. Only the default keyboard characters may be used. Alternate
characters cannot be used. For example, if the keyboard is Traditional
Chinese and default character is A the alternate Chinese character
obtained via keyboard switching is not recorded.
5. If you have not brought up the Show dialog, click Done when you have
finished recording your macro. You return to the Macros dialog box with
your system macro key presses displayed in the Macro column:
6. If you want to change any of the keystrokes, select the macro and click
Edit. This brings up a dialog box similar to the one for Show. You can
change the content of your keystrokes, change their order, etc.
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7. Repeat the procedure for any other macros you wish to create.
Once the system macros have been created, you can choose to run any one of
them upon logging out of the KN1000A. System macros will only execute
when the last user has logged out of the viewer (see System Macros, page 93
for details).
Note: 1. Information about the Search function is given on page 93.
2. Systems macros are stored on the KN1000A; therefore macro names
may not exceed 64 Bytes (1 byte = 1 English alphanumeric character),
and hotkey combinations may not exceed 256 Bytes (each key usually
takes 3–5 bytes).
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Video Settings
The Video Settings dialog box allows you to adjust the placement and
picture quality of the remote screen display on your monitor.
Descriptions of the adjustment options are given in the table below:
Option Usage
Screen Position Adjust the horizontal and vertical position of the remote computer
window by clicking the Arrow buttons.
Auto Sync Click Auto Sync to have the vertical and horizontal offset values
of the remote screen detected and automatically synchronized
with the local screen.
Note: 1. If the local and remote mouse pointers are out of sync,
in most cases, performing this function will bring them
back into sync.
2. This function works best with a bright screen.
3. If you are not satisfied with the results, use the Screen
Position arrows to position the remote display manually.
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RGB Drag the slider bars to adjust the RGB (Red, Green, Blue)
values. When an RGB value is increased, the RGB component of
the image is correspondingly increased.
If you enable Set to Grayscale, the remote video display is
changed to grayscale.
Gamma This section allows you to adjust the video display's gamma
level. This function is discussed in detail in the next section,
Gamma Adjustment.
Performance Select the type of Internet connection that exists between the
Local Client computer and the KN1000A. The KN1000A will use
that selection to automatically adjust the Video Quality and
Detect Tolerance settings to optimize the quality of the video
display.
Since network conditions vary, if none of the pre-set choices
seem to work well, you can select Customize and use the Video
Quality and Detect Tolerance slider bars to adjust the settings to
suit your conditions.
Video Quality Drag the slider bar to adjust the overall Video Quality. The larger
the value, the clearer the picture and the more video data goes
through the network. Depending on the network bandwidth, a
high value may adversely effect response time.
Enable Refresh The KN1000A can redraw the screen every 1 to 99 seconds,
eliminating unwanted artifacts from the screen. Select Enable
Refresh and enter a number from 1 through 99. The KN1000A
will redraw the screen at the interval you specify. This feature is
disabled by default. Click to put a check mark in the box next to
Enable Refresh to enable this feature.
Note: 1. The switch starts counting the time interval when
mouse movement stops.
2. Enabling this feature increases the volume of video
data transmitted over the network. The lower the
number specified, the more often the video data is
transmitted. Setting too low a value may adversely
affect overall operating responsiveness.
Transparency Drag the slider bars to adjust the transparency of the remote
display.
Color Depth Control This setting determines the richness of the video display by
adjusting the amount of color information.
Tolerance This setting also relates to video quality. It governs detecting or
ignoring pixel changes. A high setting can result in a lower quality
display due to less data transfer. A lower setting will result in
better video quality, but setting the threshold too low may allow
too much data to be transferred, negatively impacting network
performance.
Option Usage
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Gamma Adjustment
If it is necessary to correct the gamma level for the remote video display, use
the Gamma function of the Video Adjustment dialog box.
For greater control, clicking the Advanced button brings up the following
dialog box:
There are ten preset and four user-defined levels to choose from. Drop
down the list box and choose the most suitable one.
Click and drag the diagonal line at as many points as you wish to achieve
the display output you desire.
Click Save As to save up to four user-defined configurations derived from
this method. Saved configurations can be recalled from the list box at a
future time.
Click Reset to abandon any changes and return the gamma line to its
original diagonal position.
Click OK to save your changes and close the dialog box.
Click Cancel to abandon your changes and close the dialog box.
Note: For best results, change the gamma while viewing a remote computer.
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Message Board
To alleviate the possibility of access conflicts resulting from multiple
user logins, the KN1000A provides a message board that allows users
to communicate with each other:
The Button Bar
The buttons on the Button Bar are toggles. Their actions are described in the
table below:
Button Action
Enable/Disable Chat. When disabled, messages posted to the board
are not displayed. The button is shadowed when Chat is disabled. The
icon displays next to the user's name in the User List panel when the
user has disabled Chat.
Occupy/Release Keyboard/Video/Mouse. When a port is set to Occupy
mode (see Multiuser Mode, page 74), you can use this button to occupy
the KVM. When you Occupy the KVM, other users cannot see the video,
and cannot input keyboard or mouse data. The button is shadowed
when the KVM is occupied. The icon displays next to the user's name in
the User List panel when the user has occupied the KVM.
Occupy/Release Keyboard/Mouse. When a port is set to Occupy mode
(see Multiuser Mode, page 74), you can use this button to occupy the
KM. When you Occupy the KM, other users can see the video, but
cannot input keyboard or mouse data. The button is shadowed when the
KM is occupied. The icon displays next to the user's name in the User
List panel when the user has occupied the KM.
Show/Hide User List. When you Hide the User List, the User List panel
closes. The button is shadowed when the User List is open.
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Message Display Panel
Messages that users post to the board - as well as system messages - display in
this panel. If you disable Chat, however, messages that get posted to the board
will not appear.
Compose Panel
Key in the messages that you want to post to the board in this panel. Click
Send, or press [Enter] to post the message to the board.
User List Panel
The names of all the logged in users are listed in this panel.
Your name appears in blue; other users' names appear in black.
By default, messages are posted to all users. To post a message to one
individual user, select the user's name before sending your message.
If a user's name is selected, and you want to post a message to all users,
select All Users before sending your message.
If a user has disabled Chat, its icon displays before the user's name to
indicate so.
If a user has occupied the KVM or the KM, its icon displays before the
user's name to indicate so.
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Virtual Media
The Virtual Media feature allows a drive, folder, image file, or
removable disk on a local client computer to appear and act as if it
were installed on the remote server. Virtual Media also supports a smart card
reader function that allows a reader plugged into a local client computer to
appear as if it were plugged into the remote server.
Virtual Media Icons
The Virtual Media icon on the WinClient Control Panel changes, to indicate
whether the virtual media function is available, or if a virtual media device has
already been mounted on the remote server, as shown in the table below:
Virtual Media Redirection
To implement the virtual media redirection feature, do the following:
1. Click the Virtual Media icon to bring up the Virtual Media dialog box:
Icon Function
The icon displays in blue to indicate that the virtual media function is
available. Click the icon to bring up the virtual media dialog box.
The icon displays in blue with a / to indicate that a virtual media
device has been mounted on the remote server. Click the icon to un-
mount all redirected devices.
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2. Click Add; then select the media source.
Depending on your selection, additional dialog boxes appear enabling you
to select the drive, file, folder, or removable disk you desire. See Virtual
Media Support, page 176 for details about mounting these media types.
3. To add additional media sources, click Add, and select up to three media
sources.
Up to three virtual media choices can be mounted. The top three in the list
are the ones that are selected. To rearrange the selection order, highlight
the device you want to move, then click the Up or Down Arrow button to
promote or demote it in the list.
4. Read refers to the redirected device being able to send data to the remote
server; Write refers to the redirected device being able to have data from
the remote server written to it. The default is for Write to not be enabled
(Read only). If you want the redirected device to be writable as well as
readable, click to put a check in the Enable Write checkbox:
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Note:
If a redirected device cannot be written to, or if a user does not have
write permissions, it appears in gray and cannot be selected.
See Virtual Media Support, page 176, for a list of supported virtual
media types.
5. To remove an entry from the list, select it and click Remove.
6. After you have made your media source selections, click Mount. The
dialog box closes. The virtual media devices that you have selected are
redirected to the remote system, where they show up as drives, files and
folders on the remote file system.
Once mounted, you can treat the virtual media as if they were really on the
remote server – drag and drop files to/from them; open files on the remote
system for editing and save them to the redirected media, etc.
Files that you save to the redirected media, will actually be saved on your
local system. Files that you drag from the redirected media will actually
come from your local system.
7. To end the redirection, bring up the Control Panel and click on the Virtual
Media icon. All mounted devices are automatically unmounted.
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Smart Card Reader
The smart card reader function allows a reader plugged into a local client
computer’s USB port to be redirected, and appear as if it were plugged into the
remote server. One purpose of smart cards (Common Access Cards, for
example), is to allow authentication to the remote server from the local client.
When a smart card reader is connected to the local client computer, an entry for
it appears when you bring up the Virtual Media dialog box and click Add:
Make your selection; then click Mount to complete the redirection.
Note: If you mount a smart card reader, you cannot mount any other virtual
media device. If any virtual media devices are already mounted, you
must unmount them before you can mount the smart card reader.
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Zoom
The Zoom icon controls the zoom factor for the remote view window.
Settings are as follows:
Setting Description
100% Sizes and displays the remote view window at 100%.
75% Sizes and displays the remote view window at 75%.
50% Sizes and displays the remote view window at 50%.
25% Sizes and displays the remote view window at 25%.
1:1 Sizes and displays the remote view window at 100%. The difference
between this setting and the 100% setting is that when the remote
view window is resized its contents do not resize – they remain at
the size they were. To see any objects that are outside of the
viewing area, move the mouse to the window edge, to have the
screen scroll.
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The On-Screen Keyboard
The KN1000A supports an on-screen keyboard, available in
multiple languages, with all the standard keys for each supported
language. Click this icon to pop up the on-screen keyboard:
One of the major advantages of the on-screen keyboard is that if the keyboard
languages of the remote and local systems aren’t the same, you do not have to
change the configuration settings for either system. The user just has to bring
up the on-screen keyboard; select the language used by the computer on the
port he is accessing; and use the on-screen keyboard to communicate with it.
Note: You must use your mouse to click on the keys. You cannot use your
actual keyboard.
To change languages, do the following:
1. Click the down arrow next to the currently selected language to drop down
the language list.
2. Select the new language from the list.
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To display/hide the expanded keyboard keys, click the arrow to the right of the
language list arrow.
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Mouse Pointer Type
The KN1000A offers a number of mouse pointer options when
working in the remote display. Click this icon to select the type that
you would like to work with:
Note: The icon on the Control Panel changes to match your choice.
Mouse DynaSync Mode
Clicking this icon selects whether synchronization of the local and
remote mouse pointers is accomplished either automatically or
manually.
Automatic Mouse Synchronization (DynaSync)
Mouse DynaSync provides automatic locked-in synching of the remote and
local mouse pointers – eliminating the need to constantly resync the two
movements.
The icon on the toolbar indicates the synchronization mode status as follows:
When Mouse DynaSync is available, clicking the icon toggles its status
between enabled and /disabled. If you choose to disable Mouse DynaSync
mode, you must use the manual synching procedures described in the next
section.
Icon Function
This icon indicates that Mouse DynaSync is available and is
enabled. This is the default setting when Mouse DynaSync is
available.
The / over this icon indicates that Mouse DynaSync is available but
is not enabled.
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Mac Considerations
For Mac systems, there is a second DynaSync setting to choose from. If
the default synchronization result is not satisfactory, you can try the
Automatic For Mac 2 setting. To select Mac 2, right-click in the text area
of the Control Panel and select Mouse Sync Mode
→
Automatic for Mac 2:
Manual Mouse Synchronization
If you are using Manual mouse synchronization instead of automatic
DynaSync and the local mouse pointer goes out of sync with the remote
system's mouse pointer, there are a number of methods to bring them back into
sync:
1. Perform a video and mouse auto sync by clicking the Video Settings icon
on the Control Panel (see page 96).
2. Perform an Auto Sync with the Video Adjustment function (see Video
Settings, page 96, for details).
3. Invoke the Adjust Mouse function with the Adjust Mouse hotkeys (see
Adjust Mouse, page 88, for details).
4. Move the pointer into all 4 corners of the screen (in any order).
5. Drag the Control Panel to a different position on the screen.
6. Set the mouse speed and acceleration for each problematic computer
attached to the switch. See Additional Mouse Synchronization Procedures,
page 174, for instructions.
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Open GUI
Clicking the Open GUI icon brings up a window that allows you to
configure the KN1000A via Viewer based GUI with the web browser
administrative functionalities:
The sidebar menu items available on this page are based upon the user’s
permissions. For information on how to use these functions, see Configuration,
page 31 for details.
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Customize Control Panel
Clicking the Customize Control Panel icon brings up a dialog box that
allows you to configure the items that appear on the Control Panel, as
well as its graphical settings:
The dialog box is organized into six main sections as described in the table,
below:
Item Description
Customize
Control Panel
Allows you to select which icons display in the Control Panel
Control Panel
Style
Enabling Transparent makes the Control Panel semi-transparent,
so that you can see through it to the display underneath.
Enabling Icon causes the Control Panel to disappear and display
as an icon (shown left) on the screen until you mouse over it. When
you mouse over the icon, the full panel comes up. This function
only works when the Control Panel is dragged out of its default
position (top center or bottom center of the screen).
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Item Description
Screen Options
If Full Screen Mode is enabled, the remote display fills the entire
screen.
If Full Screen Mode is not enabled, the remote display appears as
a window on the local desktop. If the remote screen is larger than
what is able to fit in the window, scrollbars will appear.
If Keep Screen Size is enabled, the remote screen is not resized.
If the remote resolution is smaller than that of the local monitor,
its display appears like a window centered on the screen.
If the remote resolution is larger than that of the local monitor,
its display is scaled to the local size.
If Keep Screen Size is not enabled, the remote screen is resized to
fit the local monitor's resolution.
Scrolling
Method
If Mouse Movement is selected when the remote view window is
larger than can fit the local desktop, moving the mouse to the
edges of the screen will automatically scroll the window up or
down.
If Scroll Bar is selected a scroll bar will appear when the remote
view window is larger than can fit the local desktop, allowing you to
adjust the viewing position with the scroll bar.
User Info If Show User Numbers is enabled, the total number of users logged
into the KN1000A displays in the text row of the Control Panel (See
the Control Panel diagram on page 82 for an example.)
Snapshot These settings let the user configure the KN1000A’s screen capture
parameters (see the Snapshot description under Control Panel
Functions, page 84):
Path lets you select a directory that the captured screens
automatically get saved to. Click Browse; navigate to the directory
of your choice; then click OK. If you do not specify a directory here,
the snapshot is saved to your desktop.
Click a radio button to choose whether you want the captured
screen to be saved as a BMP or a JPEG (JPG) file.
If you choose JPEG, you can select the quality of the captured file
with the slider bar. The higher the quality, the better looking the
image, but the larger the file size.
Keyboard Pass
Through
When this is enabled, the Alt-Tab key press is passed to the remote
server and affects that server. If it is not enabled, Alt-Tab acts on your
local client computer.
Window Title Use the drop-down menu to select which remote server information is
displayed on the window title.
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Chapter 7
The JavaClient Viewer
Introduction
The JavaClient Viewer makes the KN1000A accessible to all platforms that
have the Java Runtime Environment (JRE) installed. (See System
Requirements, page 8, for the required JRE version.) The JRE is available for
free download from the Java web site (http://java.com).
To run the JavaClient Viewer, after you log in (see Logging In, page 29), Click
the Viewer link on the lower Sidebar panel, shown below.
Note: For the JavaClient Viewer to launch, it must be set as the default viewer.
See User Preferences, page 76, for details.
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A second or two after you click the Viewer link, the remote server’s display
appears as a window on your desktop:
Navigation
You can work on the remote system via the screen display on your monitor just
as if it were your local system.
You can maximize the window, drag the borders to resize the window; or
use the scrollbars to move around the screen.
You can switch between your local and remote programs with [Alt + Tab].
Note: 1. Due to net lag, there might be a slight delay before your keystrokes
show up. You may also have to wait a bit for the remote mouse to
catch up to your local mouse before you click.
2. Due to net lag, or insufficient computing power on the local machine,
some images, especially motion images, may display poorly.
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The JavaClient Control Panel
The JavaClient control panel is hidden at the top center of the screen. It
becomes visible when you move the mouse pointer into that area:
Note: 1. The above image shows the complete Control Panel. The icons that
appear can be customized. See Control Panel Configuration,
page 126, for details.
2. To place the control panel anywhere on the screen, move the mouse
pointer over the text bar area and drag the panel to the new position.
By default, the text row shows the video resolution of the remote display.
As the mouse pointer moves over the icons in the icon bar, information
will be displayed that describes the icon's function.
If the Show User Numbers function has been enabled under Control Panel
Configuration (see User Info, page 112), the total number of users
currently logged into the KN1000A displays next to the text row on the
right.
Right clicking in the text row area brings up a menu that allows you to
select and use the Control Panel options. All Control Panel functions are
discussed in the sections that follow.
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Control Panel Functions
The Control Panel functions are described in the table below:
Icon Function
This is a toggle. Click to make the Control Panel persistent – i.e., it
always displays on top of other screen elements. Click again to have
it display normally.
When you click this icon, the Control Panel collapses into 4
categories: Keyboard/Mouse, Video, Macro and Advanced. Hover
your mouse over the categories to see the submenu list.
Click the icon again to revert to the original Control Panel format.
Click to bring up the Macros dialog box (see Macros, page 118 for
details).
Click to bring up the Video settings dialog box. Right-click to perform
a quick Auto Sync (see Video Settings, page 120, for details).
Click to perform a video and mouse autosync operation. It is the
same as clicking the Auto-sync button in the Video Options dialog
box (see Video Settings, page 120).
Toggles the display between Full Screen Mode and Windowed Mode.
Click to take a snapshot (screen capture) of the remote display.
See Snapshot, page 112, for details on configuring the Snapshot
parameters.
Click to bring up the Message board (see page 121).
Click to send a Ctrl+Alt+Del signal to the remote system.
Click to toggle the remote display between grayscale and color.
Click to bring up the Virtual Media dialog box. The
/
over the icon will
indicate that a media device has been mounted. The icon changes
back when the virtual media icon is clicked again and the device is
unmounted. See Virtual Media, page 123, for specific details.
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Click to zoom the remote display window.
Note: This feature is only available in windowed mode (Full Screen
Mode is off). See Zoom, page 123, for details.
Click to bring up the on-screen keyboard (see The On-Screen
Keyboard, page 125).
Click to select the mouse pointer type.
Note: This icon changes depending on which mouse pointer type is
selected (see Mouse Pointer Type, page 125).
Click to toggle Automatic or Manual mouse sync.
When the selection is Automatic, the icon to the right appears.
When the selection is Manual, a
/
appears over the icon.
(See Mouse DynaSync Mode, page 108 for a complete explanation
of this feature.)
Click to display a drop-down list of User macros. Access and run
macros more conveniently rather than using the Macros dialog box
(see the Macros icon in the table above, and the Macros section on
page 118).
Click this icon to open a Viewer based GUI with the web browsers
administrative functionalities.
Click to bring up the Control Panel Configuration dialog box.
See Control Panel Configuration, page 126, for details on configuring
the Control Panel.
Click to exit the remote view.
These icons show the Num Lock, Caps Lock, and Scroll Lock status
of the remote computer.
When the lock state is On, the LED is bright green and the lock
hasp is closed.
When the lock state is Off, the LED is dull green and the lock hasp
is open.
Click on the icon to toggle the status.
Note: When you first connect, the LED display may not be accurate.
To be sure, click on the LEDs to set them.
Icon Function
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Macros
The Macros icon provides access to three functions found in the
Macros dialog box: Hotkeys, User Macros, and System Macros. Each
of these functions is described in the following sections.
Hotkeys
Various actions related to manipulating the remote server can be accomplished
with hotkeys. Selecting the Hotkeys radio button lets you configure which
hotkeys perform the actions.
Hotkey operation is the same under the JavaClient as it is under the WinClient.
See Hotkeys, page 87, for details.
Note: Toggle Mouse Display is not available in the JavaViewer version.
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User Macros
User Macros are used to perform specific actions on the remote server. To
create the macro, do the following:
1. Select the User Macros radio button, then click Add.
User Macro operation is the same under the JavaClient as it is under the
WinClient. See User Macros, page 89, for details.
System Macros
System Macros are used to create exit macros for when you close a session. For
example, as an added measure of security, you could create a macro that sends
the Winkey-L combination which would cause the remote device’s login page
to come up the next time the device was accessed. To create the macro, do the
following:
1. Select System Macros, then click Add.
System Macro operation is the same under the JavaClient as it is under the
WinClient. See System Macros, page 93, for details.
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Search
Search allows you to find previously created macros and have them listed in
the large upper panel for you to play or edit.
The Search operation is the same under the JavaClient as it is under the
WinClient. See Search, page 93, for details.
Video Settings
The Video settings dialog box allows you to adjust the placement and
picture quality of the remote screen display on your monitor.
Video Settings operation is the same under the JavaClient as it is under the
WinClient. See Video Settings, page 96, for details.
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Message Board
The KN1000A supports multiple user logins, which can possibly give
rise to access conflicts. To alleviate this problem, a message board
feature, similar to an Internet chat program, allows users to communicate with
each other:
The buttons on the Button Bar are toggles. Their actions are described in the
table below:
Enable/Disable Chat. When disabled, messages posted to the
board are not displayed. The button is shadowed when Chat is
disabled. The icon displays next to the user's name in the User List
panel when he has disabled Chat.
Occupy/Release Keyboard/Video/Mouse. When you Occupy the
KVM, other users cannot see the video, and cannot input keyboard
or mouse data. The button is shadowed when the KVM is occupied.
The icon displays next to the user's name in the User List panel
when he has occupied the KVM.
Occupy/Release Keyboard/Mouse. When you Occupy the KM,
other users can see the video, but cannot input keyboard or mouse
data. The button is shadowed when the KM is occupied. The icon
displays next to the user's name in the User List panel when he has
occupied the KM.
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The names of all the logged in users appear in the User List panel.
Select the users that you want to post to before sending your message.
Users that aren’t selected will not see the message.
To Hide/Unhide the User List panel, click on the arrows in the panel
separator.
If a user has disabled Chat, the Disabled Chat icon displays before the
user's name to indicate so.
If a user has occupied the KVM or the KM, the corresponding icon
displays before the user's name to indicate so.
Key in the messages that you want to post to the board in the Compose
panel. Click Send, to post the message to the board.
Messages that users post to the board – as well as system messages –
display in the Message Display panel. If you disable Chat, however,
messages that get posted to the board do not appear.
If another user sends a message to the message board and your
message board is not open, a window showing the message pops up on
your screen.
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Virtual Media
The Virtual Media feature allows a folder or image file on a local
client computer to appear and act as if it were installed on the remote
server. Virtual Media also supports a smart card reader function that allows a
reader plugged into a local client computer to appear as if it were plugged into
the remote server.
To implement this redirection feature, do the following:
1. Click the Virtual Media icon to bring up the Virtual Media dialog box:
Virtual Media operation is the same under the JavaClient as it is under the
WinClient. See Virtual Media, page 101, for details.
Note: Only the ISO File and Folder virtual media functions are supported with
the Java Viewer.
Zoom
The Zoom icon controls the zoom factor for the remote view window.
Settings are as follows:
Setting Description
100% Sizes and displays the remote view window at 100%.
75% Sizes and displays the remote view window at 75%.
50% Sizes and displays the remote view window at 50%.
25% Sizes and displays the remote view window at 25%.
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1:1 Sizes and displays the remote view window at 100%. The difference
between this setting and the 100% setting is that when the remote
view window is resized its contents do not resize – they remain at
the size they were. To see any objects that are outside of the
viewing area, move the mouse to the window edge, to have the
screen scroll.
Setting Description
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The On-Screen Keyboard
The KN1000A supports an on-screen keyboard, available in multiple
languages, with all the standard keys for each supported language.
Click this icon to pop up the on-screen keyboard:
On-Screen Keyboard operation is the same under the JavaClient as it is under
the WinClient. See The On-Screen Keyboard, page 106, for details.
Mouse Pointer Type
The KN1000A offers a number of mouse pointer options when
working in the remote display. Click this icon to select the type that
you would like to work with:
Note: The icon on the Control Panel changes to match your choice.
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Mouse DynaSync Mode
Clicking this icon selects whether synchronization of the local and
remote mouse pointers is accomplished either automatically or
manually. DynaSync operation is the same under the JavaClient as it is under
the WinClient. See Mouse DynaSync Mode, page 108, for details.
Control Panel Configuration
Clicking the Control Panel icon brings up a dialog box that allows you
to configure the items that appear on the Control Panel, as well as its
graphical settings:
Control Panel Configuration is almost the same under the JavaClient as it is
under the WinClient. See Customize Control Panel, page 111, for details.
Note: The following functions found with the WinClient are not available
with the JavaClient: the Transparent control panel style; and Screen
Options. In addition, the BMP graphics format (in the Snapshot
section), has been replaced by PNG.
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Chapter 8
The Log Server
The Log Server is a Windows-based administrative utility that records all the
events that take place on selected KN1000A units and writes them to a
searchable database. This chapter describes how to install and configure the
Log Server.
Installation
1. On the KN1000A product page of our website, download the LogServer
software to your computer.
2. Unzip the installation files and click the kn1000a_logserver_vxx.exe file to
execute the Log Server setup and start the installation.
3. Click Next. Then follow the on-screen instructions to complete the
installation and have the Log Server program icon placed on your desktop.
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Starting Up
To bring up the Log Server, either double-click the program icon, or key in the
full path to the program on the command line. The first time you run it, a screen
similar to the one below appears:
Note: 1. The MAC address of the Log Server computer must be specified in
the ANMS settings – see Log Server, page 46 for details.
2. The Log Server requires the Microsoft Jet OLEDB 4.0 driver. See The
Log Server program does not run., page 173 if the program does not
start.
The screen is divided into three components:
A Menu Bar at the top.
A panel that will contain a list of KN1000A units in the middle (see The
Log Server Main Screen, page 133, for details).
A panel that will contain an Events List at the bottom.
Each of the components is explained in the sections that follow.
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The Menu Bar
The Menu bar consists of four items:
Configure
Events
Options
Help
These are discussed in the sections that follow.
Note: If the Menu Bar appears to be disabled, click in the KN1000A List
window to enable it.
Configure
The Configure menu contains three items: Add, Edit, and Delete. They are used
to add new KN1000A units to the KN1000A List, edit the information for units
already on the list, or delete KN1000A units from the list.
To add a KN1000A to the KN1000A List, click Add.
To edit or delete a listed KN1000A, first select the one you want in the
KN1000A List window, then open this menu and click Edit or Delete.
When you choose Add or Edit, a dialog box, similar to the one below appears:
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A description of the fields is given in the table, below:
Fill in or modify the fields, then click OK to finish.
Events
The Events Menu has two items: Search and Maintenance.
Search
Search allows you to search for events containing specific words or strings.
When you access this function, a screen similar to the one below appears:
Field Explanation
Address This can either be the IP address of the KN1000A or its DNS name (if the
network administrator has assigned it a DNS name). Key in the value
specified for the KN1000A in the ANMS settings (see ANMS, page 44).
Port Key in the port number that was specified for the Log Server’s Service
Port in the ANMS settings (see Log Server, page 46).
Description This field is provided so that you can put in a descriptive reference for the
unit to help identify it.
Limit This specifies the number of days that an event should be kept in the Log
Server's database before it expires and it is cleared out.
Enable
automatic
export for
every
Check this box to automatically save an exported log file to your
computer. Input how often you want the log file to be exported in the
Days box.
Save to Click Browse to select a location to save exported log files when the
automatic feature described above is enabled.
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A description of the items is given in the table below:
Maintenance
This function allows the administrator to perform manual maintenance of the
database, such as erasing specified records before the expiration time that was
set with the Limit setting of the Edit function (see page 130).
Item Explanation
New search This is one of three radio buttons that define the scope of the
search. If it is selected, the search is performed on all the
events in the database for the selected KN1000A.
Search last results This is a secondary search performed on the events that
resulted from the last search.
Search excluding last
results
This is a secondary search performed on all the events in the
database for the selected KN1000A excluding the events that
resulted from the last search.
Server List KN1000A units are listed according to their IP address. Select
the unit that you want to perform the search on from this list.
You can select more than one unit for the search. If no units
are selected, the search is performed on all of them.
Priority List Sets the level for how detailed the search results display
should be. Least is the most general; Most is the most
specific. Least results appear in black; Less results appear in
blue; Most results appear in red.
Start Date Select the date that you want the search to start from. The
format follows the YYYY/MM/DD convention, as follows:
2009/11/04
Start Time Select the time that you want the search to start from.
End Date Select the date that you want the search to end at.
End Time Select the time that you want the search to end at.
Pattern Key in the pattern that you are searching for here. The
multiple character wildcard (*) is supported. E.g., h*ds would
match hands and hoods.
Results Lists the events that contained matches for the search.
Search Click this button to start the search.
Print Click this button to print the search results.
Export Click this button to write the search results to a .txt file.
Exit Click this button to exit the Search dialog box.
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Options
Network Retry allows you to set the number of seconds that the Log Server
should wait before attempting to connect if the previous attempt to connect
failed. When you click this item, a dialog box, similar to the one below,
appears:
Key in the number of seconds, then click OK to finish.
Help
From the Help Menu, click Contents to access the online Windows Help file.
The help file contains instructions about how to setup, operation and
troubleshoot the Log Server.
Chapter 8. The Log Server
133
The Log Server Main Screen
Overview
The Log Server Main Screen is divided into two main panels.
The upper (List) panel lists the KN1000A units that have been selected for
the Log Server to track (see Configure, page 129).
The lower (Event) panel displays the log events for the currently selected
KN1000A (the highlighted one - if there are more than one). To select a
KN1000A unit in the list, simply click on it.
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The List Panel
The List panel contains six fields:
The Tick Panel
The lower panel displays tick information for the currently selected KN1000A.
Note that if the installation contains more than one switch, even though a
switch is not currently selected, if its Recording check box is checked, the Log
Server records its tick information and keeps it in its database.
Field Explanation
Recording Determines whether the Log Server records log events for
this KN1000A or not. If the Recording check box is checked,
the field displays Recording, and log events are recorded. If
the Recording check box is not checked, the field displays
Paused, and log events are not recorded.
Note: Even though a KN1000A is not the currently selected
one, if its Recording check box is checked, the Log Server will
still record its log events.
Address This is the IP Address or DNS name that was given to the
KN1000A when it was added to the Log Server (see
Configure, page 129).
Port This is the port number that was assigned to the KN1000A
when it was added to the Log Server (see Configure,
page 129).
Connection If the Log Server is connected to the KN1000A, this field
displays Connected.
If it is not connected, this field displays Waiting. This means
that the Log Server's MAC address and/or port number has
not been set properly. It needs to be set in theANMS settings
(see page 46) and specified in the Configure dialog box (see
Configure, page 129).
Days This field displays the number of days that the KN1000A's log
events are to be kept in the Log Server's database before
expiration (see Configure, page 129).
Description This field displays the descriptive information given for the
KN1000A when it was added to the Log Server (see
Configure, page 129).
135
Chapter 9
AP Operation
Introduction
In addition to the browser-based client viewers, the KN1000A also provides
stand-alone Windows and Java applications that can be used without a browser.
This allows users to access the computer connected to the KN1000A without
having to log in to its Web GUI. For Java Client AP instructions, see The Java
Client AP, page 139, for details. The Windows Client AP and Java Client AP
can be downloaded from the Download page of the KN1000A Web GUI by
clicking the Download Windows Client AP and Download Java Client AP
button (see Download, page 79), as shown below.
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136
The WinClient AP
Download the WinClient.exe file from the Download page in the KN1000A
Web GUI (see Download, page 79). When you run the WinClient.exe file, the
Connection screen appears:
A description of the Connection Screen is given in the following table:
Item Description
Server List Each time the
WinClient.exe
program is run, it searches
the local LAN segment for KN1000A units, and lists
whichever ones it finds in this box. If you want to connect to
one of these units, select it, then click Connect. When you
have finished with your session, Click Disconnect to end the
connection.
Server This area is used when you want to connect to a KN1000A at
a remote location. If the IP address that appears is not the
one you want, or if there is no entry at all, key in the IP
address you want.
Next, key in the Port number in the Port field. If you do not
know the Port number, contact the Administrator.
When the IP address and Port number for the unit you wish to
connect to have been specified, click Connect to start the
connection. When you have finished with your session, Click
Disconnect to end the connection.
Connect Starts the connection to the KN1000A.
Disconnect These buttons become active once you log into the
KN1000A. See Switch to remote view, page 138, for details
for details.
Switch to remote view
Chapter 9. AP Operation
137
Logging In
Once the KN1000A
connects
to the unit you specified, a login window appears:
Provide a valid Username and Password, then Click OK to continue.
Note: If you are an administrator and are logging in for the first time, use the
default username (administrator) and password (password). For
security purposes, the system will prompt you to change the login
password. The password must be different from your current login
password.
After you have successfully logged in new buttons are available:
There are two active buttons and are described below:
Button Action
Disconnect Breaks the connection to the KN1000A.
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The File Menu
The File Menu allows the operator to Create, Save, and Open user created
Work files. A Work File consists of all the information specified in a Client
session. This includes the Server List and Server IP list items, as well as the
Hotkey settings.
Whenever a user runs the Client program, it opens with the values contained in
the current work file. The current work file consists of the values that were in
effect the last time the program was closed.
The File menu con sists of the following items:
Switch to remote
view
In some cases, administrator’s do not wish to have users connect
to the KN1000A with a browser. Switch to remote view solves this
problem. It opens a window on the user’s desktop containing the
remote server’s display that is the same as the one that appears
with the browser-based Windows client. Refer to Chapter 6, The
WinClient Viewer, for operation details.
Button Action
New Allows the user to create a named work file so its values will not
be lost, and it will be available for future recall.
Open Allows the user to open a previously saved work file and use the
values contained in it.
Save Allows the user to save the values presently in effect as the
current work file.
Exit Exits the WinClient AP.
Help About opens a window that displays the WinClient’s current
version and copyright information.
Button Action
Chapter 9. AP Operation
139
The Java Client AP
The Java Client AP is provided to make the KN1000A accessible to all
platforms. Systems that have JRE 6 Update 3 or later installed can connect. If
you do not already have Java, it is available for free download from Sun's Java
web site (http://java.sun.com).
Starting Up
The Java Client AP can be downloaded from the Download page of the
KN1000A Web GUI by clicking the Download Java Client AP button (see
Download, page 79). After downloading the Java Client AP use the
instructions below to access the computer. When you run the Java Client AP
the Connection screen appears:
A description of the Connection Screen is given in the following table:
Item Description
Server List Each time the
Javaclient.jar
program is run, it searches the
local LAN segment for KN1000A units, and lists whichever
ones it finds in this box. If you want to connect to one of these
units, select it, then click Connect. When you have finished
with your session, Click Disconnect to end the connection.
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140
Server This area is used when you want to connect to a KN1000A at
a remote location. If the IP address that appears is not the
one you want, or if there is no entry at all, key in the IP
address you want.
Next, key in the Port number in the Port field. If you do not
know the Port number, contact the Administrator.
When the IP address and Port number for the unit you wish to
connect to have been specified, click Connect to start the
connection. When you have finished with your session, Click
Disconnect to end the connection.
Connect Starts the connection to the KN1000A.
Disconnect These buttons become active once you log into the
KN1000A. See Remote View, page 142, for details for details.
Remote view
Chapter 9. AP Operation
141
Logging In
Once the KN1000A
connects
to the unit you specified, a login window appears:
Provide a valid Username and Password, then Click OK to continue.
Note: If you are an administrator and are logging in for the first time, use the
default username (administrator) and password (password). For
security purposes, the system will prompt you to change the login
password. The password must be different from your current login
password.
After you have successfully logged in new two new buttons are available:
Button Action
Disconnect Breaks the connection to the KN1000A.
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142
Remote View In some cases, administrator’s do not wish to have users connect
to the KN1000A with a browser - Remote View solves this
problem. It opens a window on the user’s desktop containing the
remote server’s display that is the same as the one that appears
with the browser-based Java client. Refer to Chapter 7, The
JavaClient Viewer, for operation details.
Button Action
143
Appendix
Safety Instructions
General
This product is for indoor use only.
Read all of these instructions. Save them for future reference.
Follow all warnings and instructions marked on the device.
Do not place the device on any unstable surface (cart, stand, table, etc.). If
the device falls, serious damage will result.
Do not use the device near water.
Do not place the device near, or over, radiators or heat registers.
The device cabinet is provided with slots and openings to allow for
adequate ventilation. To ensure reliable operation, and to protect against
overheating, these openings must never be blocked or covered.
The device should never be placed on a soft surface (bed, sofa, rug, etc.) as
this will block its ventilation openings. Likewise, the device should not be
placed in a built-in enclosure unless adequate ventilation has been
provided.
Never spill liquid of any kind on the device.
Unplug the device from the wall outlet before cleaning. Do not use liquid
or aerosol cleaners. Use a damp cloth for cleaning.
Avoid circuit overloads. Before connecting equipment to a circuit, know
the power supply’s limit and never exceed it. Always review the electrical
specifications of a circuit to ensure that you are not creating a dangerous
condition or that one does not already exist. Circuit overloads can cause a
fire and destroy equipment.
The device should be operated from the type of power source indicated on
the marking label. If you are not sure of the type of power available,
consult your dealer or local power company.
The device is designed for IT power distribution systems with 230V
phase-to-phase voltage.
To prevent damage to your installation it is important that all devices are
properly grounded.
The device is equipped with a 3-wire grounding type plug. This is a safety
feature. If you are unable to insert the plug into the outlet, contact your
KN1000A User Manual
144
electrician to replace your obsolete outlet. Do not attempt to defeat the
purpose of the grounding-type plug. Always follow your local/national
wiring codes.
Do not allow anything to rest on the power cord or cables. Route the
power cord and cables so that they cannot be stepped on or tripped over.
If an extension cord is used with this device make sure that the total of the
ampere ratings of all products used on this cord does not exceed the
extension cord ampere rating. Make sure that the total of all products
plugged into the wall outlet does not exceed 15 amperes.
To help protect your system from sudden, transient increases and
decreases in electrical power, use a surge suppressor, line conditioner, or
un-interruptible power supply (UPS).
Position system cables and power cables carefully; Be sure that nothing
rests on any cables.
When connecting or disconnecting power to hot-pluggable power
supplies, observe the following guidelines:
Install the power supply before connecting the power cable to the
power supply.
Unplug the power cable before removing the power supply.
If the system has multiple sources of power, disconnect power from the
system by unplugging all power cables from the power supplies.
Never push objects of any kind into or through cabinet slots. They may
touch dangerous voltage points or short out parts resulting in a risk of fire
or electrical shock.
Do not attempt to service the device yourself. Refer all servicing to
qualified service personnel.
If the following conditions occur, unplug the device from the wall outlet
and bring it to qualified service personnel for repair.
The power cord or plug has become damaged or frayed.
Liquid has been spilled into the device.
The device has been exposed to rain or water.
The device has been dropped, or the cabinet has been damaged.
The device exhibits a distinct change in performance, indicating a need
for service.
The device does not operate normally when the operating instructions
are followed.
Only adjust those controls that are covered in the operating instructions.
Improper adjustment of other controls may result in damage that will
require extensive work by a qualified technician to repair.
Appendix
145
The socket-outlet shall be installed near the equipment and shall be easily
accessible.
Inlet power cord selection: Detachable, maximum 2.0 m long, 18 AWG,
flexible cord (125V, 10A, 3C, NEMA 5-15P). Or, 0.75mm
2
, 3G, flexible
cord (E.g.: H05VV-F, 250V 10A).
KN1000A User Manual
146
Rack Mounting
Before working on the rack, make sure that the stabilizers are secured to
the rack, extended to the floor, and that the full weight of the rack rests on
the floor. Install front and side stabilizers on a single rack or front
stabilizers for joined multiple racks before working on the rack.
Always load the rack from the bottom up, and load the heaviest item in the
rack first.
Make sure that the rack is level and stable before extending a device from
the rack.
Use caution when pressing the device rail release latches and sliding a
device into or out of a rack; the slide rails can pinch your fingers.
After a device is inserted into the rack, carefully extend the rail into a
locking position, and then slide the device into the rack.
Do not overload the AC supply branch circuit that provides power to the
rack. The total rack load should not exceed 80 percent of the branch circuit
rating.
Make sure that all equipment used on the rack – including power strips and
other electrical connectors – is properly grounded.
Ensure that proper airflow is provided to devices in the rack.
Ensure that the operating ambient temperature of the rack environment
does not exceed the maximum ambient temperature specified for the
equipment by the manufacturer
Do not step on or stand on any device when servicing other devices in a
rack.
Appendix
147
Consignes de sécurité
Général
Ce produit est destiné exclusivement à une utilisation à l’intérieur.
Veuillez lire la totalité de ces instructions. Conservez-les afin de pouvoir
vous y référer ultérieurement.
Respectez l’ensemble des avertissements et instructions inscrits sur
l’appareil.
Ne placez jamais l’unité sur une surface instable (chariot, pied, table, etc.).
Si l’unité venait à tomber, elle serait gravement endommagée.
N’utilisez pas l’unité à proximité de l’eau.
Ne placez pas l’unité à proximité de ou sur des radiateurs ou bouches de
chaleur.
Le boîtier de l’unité est doté de fentes et d’ouvertures destinées à assurer
une ventilation adéquate. Pour garantir un fonctionnement fiable et
protéger l’unité contre les surchauffes, ces ouvertures ne doivent jamais
être bloquées ou couvertes.
L’unité ne doit jamais être placée sur une surface molle (lit, canapé, tapis,
etc.) car ses ouvertures de ventilation se trouveraient bloquées. De même,
l’unité ne doit pas être placée dans un meuble fermé à moins qu'une
ventilation adaptée ne soit assurée.
Ne renversez jamais de liquides de quelque sorte que ce soit sur l’unité.
Débranchez l’unité de la prise murale avant de la nettoyer. N’utilisez pas
de produits de nettoyage liquide ou sous forme d’aérosol. Utilisez un
chiffon humide pour le nettoyage de l’unité.
Evitez toute surcharge du circuit. Avant de connecter l’equipement a un
circuit, verifiez la limite de l’alimentation et ne la depassez pas. Controlez
toujours les caracteristiques electriques d'un circuit pour vous assurer de
ne pas creer de situation dangereuse ou qu’il n’y en a pas deja. Les
surcharges du circuit peuvent provoquer un incendie et detruire
l’equipement.
L’appareil doit être alimenté par le type de source indiqué sur l’étiquette.
Si vous n’êtes pas sûr du type d’alimentation disponible, consultez votre
revendeur ou le fournisseur local d’électricité.
Afin de ne pas endommager votre installation, vérifiez que tous les
périphériques sont correctement mis à la terre.
KN1000A User Manual
148
L’unité est équipée d’une fiche de terre à trois fils. Il s’agit d’une fonction
de sécurité. Si vous ne parvenez pas à insérer la fiche dans la prise murale,
contactez votre électricité afin qu’il remplace cette dernière qui doit être
obsolète. N’essayez pas d’aller à l’encontre de l’objectif de la fiche de
terre. Respectez toujours les codes de câblage en vigueur dans votre
région/pays.
L’équipement doit être installé à proximité de la prise murale et le
dispositif de déconnexion (prise de courant femelle) doit être facile
d’accès.
La prise murale doit être installée à proximité de l’équipement et doit être
facile d’accès.
Veillez à ce que rien ne repose sur le cordon d’alimentation ou les câbles.
Acheminez le cordon d’alimentation et les câbles de sorte que personne ne
puisse marcher ou trébucher dessus.
En cas d’utilisation d’une rallonge avec cette unité, assurez-vous que le
total des ampérages de tous les produits utilisés sur cette rallonge ne
dépasse pas l’ampérage nominal de cette dernière. Assurez-vous que le
total des ampérages de tous les produits branchés sur la prise murale ne
dépasse pas 15 ampères.
Pour contribuer à protéger votre système contre les augmentations et
diminutions soudaines et transitoires de puissance électrique, utilisez un
parasurtenseur, un filtre de ligne ou un système d’alimentation sans
coupure (UPS).
Placez les câbles du système et les câbles d’alimentation avec précaution ;
veillez à ce que rien ne repose sur aucun des câbles.
Lors du branchement ou du débranchement à des blocs d’alimentation
permettant la connexion à chaud, veuillez respecter les lignes directrices
suivantes:
Installez le bloc d’alimentation avant de brancher le câble d’alimentation à
celui-ci.
Débranchez le câble d’alimentation avant de retirer le bloc d'alimentation.
Si le système présente plusieurs sources d’alimentation, déconnectez le
système de l'alimentation en débranchant tous les câbles d'alimentation des
blocs d'alimentation.
N’insérez jamais d’objets de quelque sorte que ce soit dans ou à travers les
fentes du boîtier. Ils pourraient entrer en contact avec des points de tension
dangereuse ou court-circuiter des pièces, entraînant ainsi un risque
d’incendie ou de choc électrique.
Appendix
149
N’essayez pas de réparer l’unité vous-même. Confiez toute opération de
réparation à du personnel qualifié.
Si les conditions suivantes se produisent, débranchez l’unité de la prise
murale et amenez-la à un technicien qualifié pour la faire réparer:
Le cordon d’alimentation ou la fiche ont été endommagés ou éraillés.
Du liquide a été renversé dans l’unité.
L’unité a été exposée à la pluie ou à l’eau.
L’unité est tombée ou le boîtier a été endommagé.
Les performances de l’unité sont visiblement altérées, ce qui indique la
nécessité d’une réparation.
L’unité ne fonctionne pas normalement bien que les instructions
d’utilisation soient respectées.
N’utilisez que les commandes qui sont abordées dans le mode d’emploi.
Le réglage incorrect d’autres commandes peut être à l’origine de
dommages qui nécessiteront beaucoup de travail pour qu’un technicien
qualifié puisse réparer l’unité.
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150
Montage sur bâti
Avant de travailler sur le bâti, assurez-vous que les stabilisateurs sont bien
fixées sur le bâti, qu’ils sont étendus au sol et que tout le poids du bâti
repose sur le sol. Installez les stabilisateurs avant et latéraux sur un même
bâti ou bien les stabilisateurs avant si plusieurs bâtis sont réunis, avant de
travailler sur le bâti.
Chargez toujours le bâti de bas en haut et chargez l’élément le plus lourd
en premier.
Assurez-vous que le bâti est à niveau et qu’il est stable avant de sortir une
unité du bâti.
Agissez avec précaution lorsque vous appuyez sur les loquets de libération
du rail d’unité et lorsque vous faites coulisser une unité dans et hors d’un
bâti ; vous pourriez vous pincer les doigts dans les rails.
Une fois qu’une unité a été insérée dans le bâti, étendez avec précaution le
rail dans une position de verrouillage puis faites glisser l’unité dans le bâti.
Ne surchargez pas le circuit de l’alimentation CA qui alimente le bâti. La
charge totale du bâti ne doit pas dépasser 80 % de la capacité du circuit.
Assurez-vous que tous les équipements utilisés sur le bâti, y-compris les
multiprises et autres connecteurs électriques, sont correctement mis à la
terre.
Assurez-vous que les unités présentes dans le bâti bénéficie d’une
circulation d’air suffisante.
Assurez-vous que la température ambiante de fonctionnement de
l’environnement du bâti ne dépasse pas la température ambiante maximale
spécifiée pour l’équipement par le fabricant.
Ne marchez sur aucun appareil lors de la maintenance d’autres appareils
d’un bâti.
Appendix
151
Technical Support
International
For online technical support – including troubleshooting, documentation,
and software updates: http://eservice.aten.com
For telephone support, see Telephone Support, page vii.
North America
When you contact us, please have the following information ready beforehand:
Product model number, serial number, and date of purchase.
Your computer configuration, including operating system, revision level,
expansion cards, and software.
Any error messages displayed at the time the error occurred.
The sequence of operations that led up to the error.
Any other information you feel may be of help.
Email Support support@aten-usa.com
Online
Technical
Support
Troubleshooting
Documentation
Software Updates
http://eservice.aten.com
Telephone Support 1-888-999-ATEN ext 4988
1-949-428-1111
KN1000A User Manual
152
IP Address Determination
If you are an administrator logging in for the first time, you need to access the
KN1000A in order to give it an IP address that users can connect to. There are
three methods to choose from. In each case, your computer must be on the same
network segment as the KN1000A. After you have connected and logged in
Local IP Setup
Use the local console to set the IP address. All procedures start from the OSD
Main Screen.
1. To display the Main Screen, tap [Scroll Lock] twice.
Note: [Scroll Lock] is the default OSD hotkey. You can optionally change the
Hotkey to the Ctrl key.
The login screen appears:
From this screen, you can select the following options:
Press F1 to change the hotkey for invoking the OSD screen. You can
change the Hotkey to the Ctrl key instead of the Scroll lock key (shown as
ScrLK in the screen).
Press F2 to select the video output format for the remote display, which
includes AUTO, DVI and HDMI.
2. Enter a valid Username and Password to continue.
The default username is administrator; the default password is password.
The first time you log in, you must use these defaults. For security
purposes, we strongly recommend that you change the default password to
something unique.
Appendix
153
3. In the screen that appears, press F1 to set the IP address. Proceed to step 4.
Press F2 to enable the KN1000A to authenticate users. The KN1000A
allows authentication and authorization through external programs. If the
external programs fail to authenticate and you cannot log on to the device,
use the local console to transfer authentication to the KN1000A. The
following message displays when the operation is successful.
See ANMS, page 44 for details.
Press the Esc key to exit the local console.
4. When you invoke the OSD, a screen similar to the one below appears:
To move up or down through the list one screen at a time, Click the Up and
Down Arrow symbols (), or use the [Pg Up] and [Pg Dn] keys.
To select or confirm a value, press the space bar [Space].
To dismiss the menu, and deactivate OSD, press [Esc].
(Continues on next page.)
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154
5. From the list, select DHCP: Enable and hit the space bar to toggle
enabling or disabling the DHCP server. It should change to DHCP:
Disable with additional fields, as follows:
6. For the fields Fixed IP, Subnet Mask, and Default Gateway, select each
choice and enter the numerical address (dotted quad address).
7. Go to Save and Reset and enter Y to confirm the new IP address.
Appendix
155
IP Installer
For client computers running Windows, an IP address can be assigned with the
IP Installer utility. The utility can be obtained from the Support & Download
area of our website. Look under Driver/SW, and the model of your device.
After downloading the utility to your client computer, do the following:
1. Unzip the contents of IPInstaller.zip to a directory on your hard drive.
2. Go to the directory that you unzipped the IPInstaller program to and run
IPInstaller.exe. A dialog box similar to the one below appears:
(Continues on next page.)
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156
3. Select the KN1000A in the Device List.
Note: 1. If the list is empty, or your device does not appear, click
Enumerate to refresh the Device List.
2. If there is more than one device in the list, use the MAC address
to pick the one you want. The KVM over IP switch’s MAC
address is located on its bottom panel.
4. Select the Protocol and Network adapter.
5. Select either Obtain an IP address automatically (DHCP), or Use the
following IP address. If you chose the latter, fill the IP Address, Subnet
Mask, and Default Gateway fields with the information appropriate to
your network.
6. Click Set IP.
7. After the IP address shows up in the Device List, click Exit. See IP
Installer, page 155 for more information.
Browser
1. Set your computer's IP address to 192.168.0.XXX
Where XXX represents any number or numbers except 60. (192.168.0.60 is
the default address of the KN1000A.)
2. Specify the switch's default IP address (192.168.0.60) in your browser, and
you will be able to connect.
3. Assign a fixed IP address for the KN1000A that is suitable for the network
segment that it resides on.
4. After you log out, reset your computer's IP address to its original value.
AP Windows Client
For computers running Windows, the KN1000A's IP address can be
determined with the Windows AP program (see The WinClient AP, page 136).
When you run the program it searches the network segment for KN1000A
devices, and displays the results in a dialog box similar to the one below:
You can now use this network address, or you can change it by clicking Login,
logging in, clicking Open GUI, and clicking the Network tab. See Network,
page 40, for details.
Appendix
157
IPv6
At present, the KN1000A supports two IPv6 address protocols: Link Local
IPv6 Address, and IPv6 Stateless Autoconfiguration
Link Local IPv6 Address
At power on, the KN1000A is automatically configured with a Link Local IPv6
Address (for example, fe80::210:74ff:fe61:1ef). To find out what the Link
Local IPv6 Address is, log in with the KN1000A’s IPv4 address and click the
Device Information icon. The address is displayed at the bottom of the Device
Information page (see page 32).
Once you have determined what the IPv6 address is, you can use it when
logging in from a browser or the Win and Java Client AP programs.
For example:
If you are logging in from a browser, you would key in
http://[fe80::2001:74ff:fe6e:59%5]
for the URL bar.
If you are logging in with the AP program, you would key:
fe80::2001:74ff:fe6e:59%5
for the IP field of the Server panel (see The WinClient AP, page 136).
Note: 1. To log in with the Link Local IPv6 Address, the client computer must
be on the same local network segment as the KN1000A
2. The %5 is the %interface used by the client computer. To see your
client computer’s IPv6 address: from the command line issue the
following command: ipconfig /all. The % value appears at the
end of the IPv6 address.
KN1000A User Manual
158
IPv6 Stateless Autoconfiguration
If the KN1000A’s network environment contains a device (such as a router)
that supports the IPv6 Stateless Autoconfiguration function, the KN1000A can
obtain its prefix information from that device in order to generate its IPv6
address. For example, 2001::74ff:fe6e:59.
As above, the address is displayed at the bottom of the (see Device Information,
page 39).
Once you have determined what the IPv6 address is, you can use it when
logging in from a browser or the Win and Java Client AP programs.
For example:
If you are logging in from a browser, you would key in
http://[2001::74ff:fe6e:59]
for the URL bar.
If you are logging in with the AP program, you would key:
2001::74ff:fe6e:59
for the IP field of the Server panel (see The WinClient AP, page 136).
Appendix
159
Port Forwarding
For devices located behind a router, port forwarding allows the router to pass
data coming in over a specific port to a specific device. By setting the port
forwarding parameters, you tell the router which device to send the data
coming in over a particular port to.
For example, if the KN1000A connected to a particular router has an IP address
of 192.168.1.180, you would log into your router’s setup program and access
the Port Forwarding (sometimes referred to as Virtual Server) configuration
page. You would then specify 192.168.1.180 for the IP address and the port
number you want opened for it (9000 for Internet access, for example).
Since configuration setup can vary somewhat for each brand of router, refer to
the router’s User Manual for specific information on configuring port
forwarding for it.
KN1000A User Manual
160
Keyboard Emulation
The PC compatible (101/104 key) keyboard can emulate the functions of the
Sun and Mac keyboards. The emulation mappings are listed in the table below.
Note: When using key combinations, press and release the first key (Ctrl),
then press and release the activation key.
PC Keyboard Sun Keyboard PC Keyboard Mac Keyboard
[Ctrl] [T] Stop [Shift] Shift
[Ctrl] [F2] Again [Ctrl] Ctrl
[Ctrl] [F3] Props
[Ctrl] [F4] Undo [Ctrl] [1]
[Ctrl] [F5] Front [Ctrl] [2]
[Ctrl] [F6] Copy [Ctrl] [3]
[Ctrl] [F7] Open [Ctrl] [4]
[Ctrl] [F8] Paste [Alt] Alt
[Ctrl] [F9] Find [Print Screen] F13
[Ctrl] [F10] Cut [Scroll Lock] F14
[Ctrl] [1] =
[Ctrl] [2] [Enter] Return
[Ctrl] [3] [Backspace] Delete
[Ctrl] [4] [Insert] Help
[Ctrl] [H] Help [Ctrl] F15
Compose
-
+
Appendix
161
PPP Modem Operation
Basic Setup
In addition to the browser and AP methods, the KN1000A can also be accessed
through its RS-232 port using a PPP dial-in connection, as follows:
1. Set up your hardware configuration to match the diagram below:
:
2. From your computer, use your modem terminal program to dial into the
KN1000A’s modem.
Note: 1. If you do not know the KN1000A modem’s serial parameters, get
them from the KN1000A administrator.
2. An example of setting up a modem terminal program under
Windows XP is provided on the next page.
3. Once the connection is established, open your browser, and specify
192.168.192.1 in the URL box.
From here, operation is the same as if you had logged in from a browser or with
the AP programs.
Remote
Operator
Modem Modem
Phone Line
Serial Modem Cable Serial Modem Cable
KN1000A User Manual
162
Connection Setup Example (Windows XP)
To set up a dial-in connection to the KN1000A under Windows XP, do the
following:
1. From the Start menu, select Control Panel
→
Network Connections
→
Create a New Connection.
2. When the Welcome to the New Connection Wizard dialog box appears,
click Next to move on.
3. In the Network Connection Type dialog box, select Connect to the network
at my workplace, then click Next.
4. In the Network Connection dialog box, select Dial-up connection, then
click Next.
5. In the Connection Name dialog box, key in a name for the connection (for
example, TPE-KN1000-01), then click Next.
6. In the Connection Availability dialog box, you can select either Anyone’s
use or My use only, depending on your preferences, then click Next.
Note: If you are the only user on this computer, this dialog box will not
appear.
7. In the Phone Number to dial dialog box, key in the phone number of the
modem connected to the KN1000A (be sure to include country and area
codes, if necessary), then click Next.
8. In the Completing the New Connection Wizard dialog box, check Add a
shortcut to this connection on my desktop, then click Finish.
This completes the connection setup. Double click the desktop shortcut icon to
make a PPP connection to the KN1000A.
Appendix
163
Trusted Certificates
Overview
When you try to log in to the device from your browser, a Security Alert
message appears to inform you that the device’s certificate is not trusted, and
asks if you want to proceed.
The certificate can be trusted, but the alert is triggered because the certificate’s
name is not found on Microsoft’s list of Trusted Authorities. You have two
options: 1) you can ignore the warning and click Ye s to go on; or 2) you can
install the certificate and have it be recognized as trusted.
If you are working on a computer at another location, accept the certificate
for just this session by clicking Yes .
If you are working at your own computer, install the certificate on your
computer (see below for details). After the certificate is installed, it will be
recognized as trusted.
KN1000A User Manual
164
Installing the Certificate
To install the certificate, do the following:
9. In the Security Alert dialog box, click View Certificate. The Certificate
Information dialog box appears:
Note: There is a red and white X logo over the certificate to indicate that it is
not trusted.
10. Click Install Certificate.
11. Follow the Installation Wizard to complete the installation. Unless you
have a specific reason to choose otherwise, accept the default options.
12. When the Wizard presents a caution screen:
Click Ye s .
13. Next, click Finish to complete the installation; then click OK to close the
dialog box.
Appendix
165
Certificate Trusted
The certificate is now trusted:
When you click View Certificate, you can see that the red and white X logo is
no longer present – further indication that the certificate is trusted:
KN1000A User Manual
166
Mismatch Considerations
If the site name or IP address used for generating the certificate no longer
matches the current address of the KN1000A a mismatch warning occurs:
You can click Ye s to go on, or you can disable mismatch checking.
To disable mismatch checking, do the following:
1. After the page you are logging in to comes up open the browser’s Tools
menu; Select Internet Options
→
Advanced.
2. Scroll to the bottom of the list and uncheck Warn about trusted
certificates:
3. Click OK. The next time you run the browser the change will be in effect.
Appendix
167
Self-Signed Private Certificates
If you wish to create your own self-signed encryption key and certificate, a free
utility – openssl.exe – is available for download over the web at
www.openssl.org. To create your private key and certificate do the following:
1. Go to the directory where you downloaded and extracted openssl.exe to.
2. Run openssl.exe with the following parameters:
openssl req -new -newkey rsa:1024 -days 3653 -nodes -x509
-keyout CA.key -out CA.cer -config openssl.cnf
Note: 1. The command should be entered all on one line (i.e., do not press
[Enter] until all the parameters have been keyed in).
2. If there are spaces in the input, surround the entry in quotes (e.g.,
“ATEN International”).
To avoid having to input information during key generation the following
additional parameters can be used:
/C /ST /L /O /OU /CN /emailAddress.
Examples
openssl req -new -newkey rsa:1024 -days 3653 -nodes -x509
-keyout CA.key -out CA.cer -config openssl.cnf -subj
/C=yourcountry/ST=yourstateorprovince/L=yourlocationor
city/O=yourorganiztion/OU=yourorganizationalunit/
CN=yourcommonname/emailAddress=name@yourcompany.com
openssl req -new -newkey rsa:1024 -days 3653 -nodes -x509
-keyout CA.key -out CA.cer -config openssl.cnf -subj
/C=CA/ST=BC/L=Richmond/O="ATEN International"/OU=ATEN
/CN=ATEN/emailAddress=eservice@aten.com.tw
Importing the Files
After the openssl.exe program completes, two files – CA.key (the private key)
and CA.cer (the self-signed SSL certificate) – are created in the directory that
you ran the program from. These are the files that you upload in the Private
Certificate panel of the Security page (see page 57).
KN1000A User Manual
168
Troubleshooting
General Operation
Problem Resolution
Erratic operation The KN1000A needs to be started before the KVM switch
1. If the KN1000A is connected to a KVM switch, make
sure to power it on before powering on the switch.
2. If the KVM switch was started before the KN1000A,
reset or restart the KVM switch.
The KN1000A needs to be reset (see firmware upgrade /
reset button, page 12).
I cannot access the
KN1000A, even though I
have specified the IP
address and port number
correctly.
If the KN1000A is behind a router, the router’s Port
Forwarding (also referred to as Virtual Server) feature
must be configured. See Port Forwarding, page 159, for
details.
Mouse pointer confusion If you find the display of two mouse pointers (local and
remote) to be confusing or annoying, you can use the
Toggle Mouse Display function to shrink the non-
functioning pointer. See page 88 for details.
Mouse movement
extremely slow
There is too much data being transferred for your
connection to keep up with. Lower the video quality (see
Video Settings, page 96) so that less video data is
transmitted.
Changing Mouse Sync
Mode to Manual makes the
KN1000A crash.
The KN1000A hasn’t crashed. You can wait
approximately 5 minutes for normal operations to resume,
or you can reset the KN1000A to get it going right away
(see firmware upgrade / reset button, page 12).
I cannot access my PN9108
when I click the Power
Management icon.
Since the PN9108 already has over IP functionality, there
is no need for the KN1000A to provide it. Therefore, only
PoN devices that do not have their own over IP
functionality (such as the PN0108) are supported.
When I am in a web
browser session, and
making configuration
changes, and I am timed
out, the settings changes I
have made are lost.
If you do not click Apply, the KN1000A is not aware that
you are working, and times you out. Without clicking
Apply, none of your changes are recognized. You must
click Apply as you go along in order to have the settings
saved on the KN1000A and reset the timeout counter.
The Windows Client link
does not appear in the
Remote Console Display
when I log in with Firefox.
The Windows Client link requires ActiveX. Since Firefox
does not support ActiveX only the Java Applet is
available.
Appendix
169
When the remote server is
running Fedora the mouse
pointer on the remote server
does not move, whether I
am accessing it from the
local console or a local
client computer.
If the remote server is connected with a PS/2 cable, log
into the KN1000A with a browser; open a viewer; on the
control panel set Mouse DynaSync to Manual. See
page 108 for details.
Problem Resolution
KN1000A User Manual
170
Windows
Problem Resolution
When I log in, the browser
generates a CA Root
certificate is not trusted,
or a Certificate Error
response.
1. The certificate’s name is not found on Microsoft’s list of
Trusted Authorities. The certificate can be trusted.
See Trusted Certificates, page 163, for details.
2. You can eliminate this message by importing a certificate
issued by a recognized third-party certificate authority
(see Obtaining a CA Signed SSL Server Certificate,
page 57).
After I import the site’s
certificate, I still get a
message warning me
about the site when I log
in.
Certificate security checking noticed a certificate address
mismatch – however the certificate can be trusted. You can
click Continue to the website (not recommended) to go on,
or you can disable mismatch checking. See Mismatch
Considerations, page 166 for a complete explanation of this
topic.
Remote mouse pointer is
out of step.
1. Check the status of the Mouse DynaSync Mode setting
(see Mouse DynaSync Mode, page 108). If it is set to
Automatic, change the setting to Manual and refer to the
information provided.
2. If you are in Manual mode, use the AutoSync feature
(see Video Settings, page 96), to sync the local and
remote monitors.
3. If that does not resolve the problem, use the Adjust
Mouse feature (see Adjust Mouse, page 88) to bring the
pointers back in step.
4. If the above fails to resolve the problem, refer to Addi-
tional Mouse Synchronization Procedures, page 174, for
further steps to take.
Part of remote window is
off my monitor.
Use the AutoSync feature (see Video Settings, page 96), to
sync the local and remote monitors.
Virtual Media does not
work.
This problem sometimes arises on older computers. Get the
latest firmware version for your mainboard from the
manufacturer and upgrade your mainboard firmware.
Under Virtual Media, I can
mount an ISO file, but I
cannot access it.
Virtual Media under the WindowsClient only supports ISO
files less than 4G.Bytes. If the ISO file is 4GBytes or greater
it cannot be accessed.
My antivirus program
reports that there is a
trojan after I access the
KN1000A with my
browser and then open
the Windows Client
Viewer.
The Windows Client Viewer uses an ActiveX plugin
(windows.ocx) that some antivirus programs mistakenly see
as a virus or trojan. We have tested our firmware extensively
and found no evidence of a virus or trojan. You can add the
plugin to your antivirus program’s White List and use the
Viewer safely. If you are reluctant to use the Windows Client
Viewer, however, you can simply use the Java Client
Viewer, instead.
Appendix
171
Java
For mouse synchronization problems, see Macros, page 118, Mouse DynaSync
Mode, page 126, and Sun / Linux, page 175. For other problems, see the table
below:
Problem Resolution
Java Applet will not connect to the
KN1000A
1. Java 6 Update 3 or higher must be installed on
your computer.
2. Make sure to include the correct login string
when you specify the KN1000A's IP address.
3. Close the Java Applet, reopen it, and try again.
I have installed the latest Java
JRE, but I am having performance
and stability problems.
There may be issues with the latest version
because it is so new. Try using a Java version that
is one or two updates earlier than the latest one.
Java Applet performance
deteriorates.
Exit the program and start again.
National language characters do
not appear.
Use the KN1000A’s On-Screen Keyboard and be
sure that the local and remote computers are set
to the same language. (See The On-Screen
Keyboard, page 125.)
When I log in, the browser
generates a CA Root certificate is
not trusted, or a Certificate Error
response.
The certificate’s name is not found on Microsoft’s
list of Trusted Authorities. The certificate can be
trusted. See Trusted Certificates, page 163, for
details.
There is no Virtual Media icon on
my Control Panel.
The virtual media function only supports the
Windows Client programs.
KN1000A User Manual
172
Sun Systems
*These solutions work for most common Sun VGA cards. If using them fails
to resolve the problem, consult the Sun VGA card's manual.
Problem Resolution
Video display problems with
HDB15 interface systems (e.g.,
Sun Blade 1000 servers).
1
The display resolution should be set to 1024 x 768:
Under Text Mode:
1. Go to OK mode and issue the following com-
mands:
setenv output-device screen:r1024x768x60
reset-all
Under XWindow:
1. Open a console and issue the following command:
m64config -res 1024x768x60
2. Log out
3. Log in
Video display problems with
13W3 interface systems (e.g.,
Sun Ultra servers).*
The display resolution should be set to 1024 x 768:
Under Text Mode:
1. Go to OK mode and issue the following com-
mands:
setenv output-device screen:r1024x768x60
reset-all
Under XWindow:
1. Open a console and issue the following command:
m64config -res 1024x768x60
2. Log out
3. Log in
The local and remote mouse
pointers do not sync
The default configuration is for the local and remote
mouse pointers to automatically sync when you
connect. Automatic mouse sync only supports USB
mice on Windows and Mac (G4 or higher) systems,
however. You must select Manual as the Mouse
DynaSync Mode choice, and sync the pointers
manually. See Mouse DynaSync Mode, page 108 for
further details.
Appendix
173
Mac Systems
The Log Server
Problem Resolution
The local and remote
mouse pointers do not
sync.
There are two USB I/O settings for the Mac: Mac 1, and
Mac 2 (see Customization, page 74). In general, Mac 1
works with older operating system versions, whereas
Mac 2 works with the newer ones. In some cases,
however, the reverse is true. If you experience pointer
sync problems, try selecting the other mode.
When I log in to the switch
with my Safari browser, it
hangs when I use the
Snapshot feature.
Force close Safari, then reopen it. Do not use the
Snapshot feature in the future.
To use the Snapshot feature with Safari, upgrade to Mac
OS 10.4.11.
Problem Resolution
The Log Server program does
not run.
The Log Server requires the Microsoft Jet OLEDB 4.0
driver in order to access the database.
This driver is automatically installed with Windows
ME, 2000 and XP.
For Windows 98 or NT, you will have to go to the
Microsoft download site:
http://www.microsoft.com/data/download.htm
to retrieve the driver file:
MDAC 2.7 RTM Refresh (2.70.9001.0)
Since this driver is used in Windows Office Suite, an
alternate method of obtaining it is to install Windows
Office Suite. Once the driver file or Suite has been
installed, the Log Server will run.
KN1000A User Manual
174
Additional Mouse Synchronization Procedures
If the mouse synchronization procedures mentioned in the manual fail to
resolve mouse pointer problems for particular computers, try the following:
Windows:
Note: In order for the local and remote mice to synchronize, you must use the
generic mouse driver supplied with the MS operating system. If you
have a third-party driver installed - such as one supplied by the mouse
manufacturer - you must remove it.
1. Windows 7 / Windows XP / Windows Server 2003:
a) Open the Mouse Properties dialog box (Control Panel
→
Mouse).
b) Click the Pointer Options tab.
c) Set the mouse speed to the middle position (5 units in from the left).
d) Disable Enhance Pointer Precision.
Appendix
175
Sun / Linux
Open a terminal session and issue the following command:
Sun: xset m 1
Linux: xset m 0
or
xset m 1
(If one does not help, try the other.)
KN1000A User Manual
176
Supported ATEN Products
Refer to the ATEN website for the supported ATEN products.
For cascading:
1. Some of the KN1000A’s features may not be supported, depending on the
functionality of the cascaded KVM switch. (For example, some switches
do not support virtual media.)
2. Some features found on the cascaded KVM switches may not be supported
on the KN1000A. (For example, the CS1754’s audio, and the CS1708A/
CS1716A must use PS/2 connectors when cascading.)
Virtual Media Support
WinClient ActiveX Viewer / WinClient AP
IDE CDROM/DVD-ROM Drives – Read Only
IDE Hard Drives – Read Only
USB CDROM/DVD-ROM Drives – Read Only
USB Hard Drives – Read/Write*
USB Flash Drives – Read/Write*
USB Floppy Drives – Read/Write
*These drives can be mounted either as Drives or Removable Disks (see
Virtual Media, page 101). Mounting them as removable disks allow
booting the remote server if the disk contains a bootable OS. In addition,
if the disk contains more than one partition, the remote server can access
all the partitions.
ISO Files – Read Only
Folders – Read/Write
Smart Card Readers
Java Applet Viewer / Java Client AP
ISO Files – Read Only
Folders – Read/Write
Appendix
177
Administrator Login Failure
If you are unable to perform an Administrator login (because the Username and
Password information has become corrupted, or you have forgotten it, for
example), there is a procedure you can use to clear the login information.
To clear the login information do the following:
1. Power off the KN1000A, disconnect the power cord from its inlet, and
remove its housing.
2. Use a jumper cap to short the jumper on the mainboard labeled J10.
3. Power on the switch.
4. When the front panel LEDs flash, power off the switch.
5. Remove the jumper cap from J10.
6. Close the housing and power on the KN1000A.
After you start back up, you can use the default Username and Password
(see page 30, and page 137) to log in.
KN1000A User Manual
178
Specifications
1
Power Over the NET™
Function Specification
Connectors Console 1 x SPHD Male (Yellow)
KVM (Computer) 1 x SPHD Female (Yellow)
PoN
1
1 x DB-9 Male (Black)
Modem 1 x DB-9 Male (Black)
LAN 1 x RJ-45 Female
Power Inlet 1 x IEC60320 C14
Power Outlet 1 x IEC60320 C13
Power 1 x DC Jack
Virtual Media 1 x USB Mini-B Female (Black)
Switches Reset 1 x Semi-recessed pushbutton
LEDs Power 1 (Orange)
Power Outlet 1 (Orange)
Link 1 (Green)
10/100/1000 Mbps 1 (10 Mbps: Orange / 100 Mbps:
Orange + Green / 1000 Mbps: Green)
Emulation Keyboard/Mouse USB; PS/2
Video 1920 x 1200 @ 60 Hz; DDC2B
Input 100–240 V~; 50/60 Hz, 10A
Output 100–240 V~; 50/60 Hz; 9A
Power Consumption DC5.3 V; 4.48 W
Environment Operating Temp. 0–40
o
C
Storage Temp. –20–60
o
C
Humidity 0–80% RH Non-condensing
Physical
Properties
Housing Metal
Weight 0.88 kg (1.94 lb)
Dimensions (L x W x H) 31.00 x 8.39 x 4.20 cm (12.20 x 3.30 x
1.65 in.)
Appendix
179
About SPHD Connectors
This product uses SPHD connectors for its KVM and/or
Console ports. We have specifically modified the shape of these
connectors so that only KVM cables that we have designed to
work with this product can be connected.
KN1000A User Manual
180
Limited Warranty
ATEN warrants its hardware in the country of purchase against flaws in
materials and workmanship for a Warranty Period of two [2] years (warranty
period may vary in certain regions/countries) commencing on the date of
original purchase. This warranty period includes the LCD panel of ATEN LCD
KVM switches. Select products are warranted for an additional year (see A+
Warranty for further details). Cables and accessories are not covered by the
Standard Warranty.
What is covered by the Limited Hardware Warranty
ATEN will provide a repair service, without charge, during the Warranty
Period. If a product is detective, ATEN will, at its discretion, have the option
to (1) repair said product with new or repaired components, or (2) replace the
entire product with an identical product or with a similar product which fulfills
the same function as the defective product. Replaced products assume the
warranty of the original product for the remaining period or a period of 90 days,
whichever is longer. When the products or components are replaced, the
replacing articles shall become customer property and the replaced articles
shall become the property of ATEN.
To learn more about our warranty policies, please visit our website:
http://www.aten.com/global/en/legal/policies/warranty-policy/
© Copyright 2021 ATEN® International Co., Ltd.
Released: 2021-05-17
ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved.
All other brand names and trademarks are the registered property of their respective owners.