KVM over IP Switch KN2116VA / KN4116VA / KN1132V / KN2132VA / KN4132VA / KN8132V / KN4164V / KN8164V

ATEN KN1132V-AX-G User Manual

Displayed below is the user manual for KN1132V-AX-G by ATEN which is a product in the KVM Switches category. This manual has pages.

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KVM over IP Switch

KN2116VA / KN4116VA / KN1132V / KN2132VA /

KN4132VA / KN8132V / KN4164V / KN8164V

User Manual

www.aten.com

KVM over IP Switch User Manual

EMC Information

FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE

STATEMENT: This equipment has been tested and found to comply with the

limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These

limits are designed to provide reasonable protection against harmful

interference when the equipment is operated in a commercial environment.

This equipment generates, uses, and can radiate radio frequency energy and, if

not installe d and used in accordance with the instruction manual, may cause

harmful interference to radio communications. Operation of this equipment in

a residential area is likely to cause harmful interference in which case the user

will be required to correct the interference at his own expense.

The device complies with Part 15 of the FCC Rules. Operation is subject to the

following two conditions: (1) this device may not cause harmful interference,

and (2) this device must accept any interference received, including

interference that may cause undesired operation.

FCC Caution: Any changes or modifications not expressly approved by the

party responsible for compliance could void the user's authority to operate this

equipment.

Warning: This equipment is compliant with Class A of CISPR 32. In a

residential environment this equ ipment may cause radio interference.

Warning: Operation of this equipment in a residential environment could

cause radio interference.

KCC Statement

이 기기는 업무용(A급) 전자파 적합기기로서 판매자 또는 사용자는 이

점을 주의하시기 바라며 , 가정외의 지역에서 사용하는 것을 목적으로

합니다 .

Suggestion: Shielded twist ed pair (STP) cables must be used with the unit to

ensure compliance with FCC & CE standards.

RoHS

This product is RoHS complian t.

KVM over IP Switch User Manual

iii

User Information

Online Registration

Be sure to register your product at our online support center:

Telephone Support

For telephone support, call this number:

International http://eservice.aten.com

International 886-2-8692-6959

China 86-400-810-0-810

Japan 81-3-5615-5811

Korea 82-2-467-6789

North America 1-888-999-ATEN ext 4988

United Kingdom 44-8-4481-58923

KVM over IP Switch User Manual

User Notice

All information, documentation, and specifications contained in this manual are subject

to change without prior notification by the manufacturer. The manufacturer makes no

representations or warranties, either expressed or implied, with respect to the contents

hereof and specifically disclaims any warranties as to merchantability or fitness for any

particular purpose. Any o f the manufacture r's software described in this manual is sold

or licensed as is. Should the programs prove defective following their purchase, the

buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of

all necessary servicing, repair and any incidental or consequential damages resulting

from any defect in the software.

The manufacturer of this system is not responsible for any radio and/or TV interference

caused by unauthorized modifications to this device. It is the responsibility of the user

to correct such interference.

The manufacturer is not responsible for any damage incurred in the operation of this

system if the correct operational voltage setting was not selected prior to operation.

PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE.

Battery Safety Notice

There is a risk of explosion if the battery is replaced with an incorrect

type. Dispose of used batteries according to the relevant instructions.

Batterie avis de sécurité

Il existe un risque d'explosion si la batterie est remplacée par un

incorrect tapez. Jeter les piles usagées selon la pertinente instructions.

KVM over IP Switch User Manual

Package Contents

The KVM over IP switch package consists of:

1 KN2116VA / KN4116VA / KN1132V / KN2132VA / KN4132 VA /

KN8132V / KN4164V / KN8164V Switch

2 Power Cords

1 Mounting Kit

2 Lok-U-Plugs

1 Lok-U-Plug Installation Tool

2 SA0142 Serial Adapters

1 Foot Pad Set (4 pcs.)

1 User Instructions*

Check to make sure that all of the components are present and in

good order. If anything is missing, or was damaged in shipping,

contact your dealer.

Read this manual thoroughly and follow the installation and

operation procedures carefully to prevent any damage to the switch

or to any other devices on the installation.

*Features may have been added since this manual was published. Please visit

our website to download the most up to date version of the manual.

Manual Date: 2017-05-22

All other brand names and trademarks are the registered property of their respective owners.

KVM over IP Switch User Manual

Contents

EMC Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

RoHS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv

Battery Safety Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv

Batterie avis de sécurité . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiv

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiv

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv

Terminology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xvi

Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xvi

Chapter 1.

Introduction

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Easy-to-Use Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Advanced Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Virtual Remote Desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

KN8 V-Series Exclusive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Remote User Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

KVM Adapter Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Browsers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

KN2116VA / KN4116VA Front View . . . . . . . . . . . . . . . . . . . . . . . . . . 12

KN1132V / KN2132VA / KN4132VA / KN8132V Fron t View. . . . . . . . 12

KN4164V / KN8164V Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

KN2116VA / KN4116VA Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . 15

KN1132V / KN2132VA / KN4132VA / KN8132V Rear View . . . . . . . . 15

KN4164V / KN8164V Rear View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Chapter 2.

Hardware Setup

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Stacking and Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Stacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

KN2116VA / KN4116VA / KN1132V / KN2132VA / KN4132VA /

KN8132V Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Rack Mounting - Front. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

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Rack Mounting - Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

KN4164V / KN8164V Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . .23

Rack Mounting - Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Rack Mounting - Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Single Stage Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Single Stage Installation Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Adapter Cable Connection Diagram . . . . . . . . . . . . . . . . . . . . . . . . . .30

Adapter Cabl e C on n ection Diagram co nt.. . . . . . . . . . . . . . . . . . . . . .31

Two Stage Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Two Stage Installation Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Channel Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Configure Channel Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

PDU Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

The Adapter ID Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Powering Off and Restarting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Port ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Chapter 3.

Super Administrator Setup

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

First Time Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Network Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Changing the Super Administrator Login . . . . . . . . . . . . . . . . . . . . . .44

Moving On. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Chapter 4.

Logging In

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Local Console Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Browser Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Windows Client AP Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

The Windows Client AP Co nnection Screen. . . . . . . . . . . . . . . . . . . .50

Connecting – Windows Client AP . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

The File Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Java Client AP Login. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

The Java Client AP Connection Screen . . . . . . . . . . . . . . . . . . . . . . .54

Connecting – Java Client AP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Command Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Chapter 5.

The User Interface

The Web Browser Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Page Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Manufacturing Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

The Tab Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

The AP GUI Main Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

The Local Console GUI Main Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

The Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

WinClient Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

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WinClient Control Panel Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

User Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

System Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Video Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Bandwidth Considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Bandwidth Comparison Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Gamma Adjustment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

The Message Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Button Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Message Display Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Compose Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

User List Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Mounting Virtual Media - Control Panel. . . . . . . . . . . . . . . . . . . . . 86

Mounting Virtual Media - Drag and Drop. . . . . . . . . . . . . . . . . . . . 88

Zoom. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

The On-Screen Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Changing Languages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Selecting Platforms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Expanded Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Mouse Pointer Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Power Over the Net™. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Extended Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Mouse DynaSync Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Automatic Mouse Synchronization (DynaSync) . . . . . . . . . . . . . . 97

Mac and Linux Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Manual Mouse Synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Control Panel Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

The Java Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Chapter 6.

Port Access

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

The Sidebar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

The Sidebar Tree Structure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Sidebar Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Port/Outlet Naming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

KVM Devices and Ports – Connections Page . . . . . . . . . . . . . . . . . . . . 110

Device Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Port Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Associated Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

PON Devices – Device Monitor Page. . . . . . . . . . . . . . . . . . . . . . . . . . . 113

KVM over IP Switch User Manual

The Main Panel – PON View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Action Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Outlet Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

The Main Panel – Group View . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

Outlet Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

Blade Servers – Connections Page . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

The Blade Configuration Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

Associating Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

Main Panel Device View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

Main Panel Blade View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120

Unassociating Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121

History. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122

Favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

Adding a Favorite. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

Modifying a Favorite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125

User Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126

Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128

Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129

Device Level Browser GUI Interface . . . . . . . . . . . . . . . . . . . . . . . . .129

Port Level Browser GUI Interface . . . . . . . . . . . . . . . . . . . . . . . . . . .130

Device Level AP GUI Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

Port Level AP GUI Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133

Saving Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134

Port Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135

Device Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135

Edit Port Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135

Port Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136

Port Properties. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136

Associated Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138

Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139

Multiple-View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144

Chapter 7.

User Management

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147

Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147

AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147

Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149

Adding Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149

Modifying User Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153

Deleting User Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153

Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154

Creating Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154

Modifying Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156

Deleting Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156

Users and Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157

Assigning Users to a Group From the User’s Notebook . . . . . . . . . .157

Removing Users From a Group From the User’s Notebook . . . . . . .158

Assigning Users to a Group From the Group’s Notebook. . . . . . . . .159

Removing Users From a Group From the Group’s Notebook . . . . . .160

Device Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161

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Assigning Device Permissions From th e User’s Notebook. . . . . . . . 161

Filters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Assigning Device Permissions From th e Groups’ Notebook . . . . . . . 164

Chapter 8.

Device Management

KVM Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Device Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Operating Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Service Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

NIC Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Network Transfer Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Finishing Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

ANMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Event Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

CC Management Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

SNMP Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

OOBC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Enable Dial Back. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Enable Dial Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

Account Policy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

Encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Private Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Certificate Signing Request. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Date/Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Time Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Date. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

Network Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

PON Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

Configuration Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

Outlet Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

Blade Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

Configuration Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

Blade Server Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

Adding a Blade Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

Modifying / Deleting a Blade Server . . . . . . . . . . . . . . . . . . . . . . . . . 203

Web Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

Chapter 9.

Log

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204

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Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .204

AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .204

Log Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .205

Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .205

Log Notification Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .207

Chapter 10.

Maintenance

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .208

Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .208

AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .208

Main Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .209

Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .210

Upgrade Adapters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .211

Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .211

AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .211

Upgrade Adapters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .212

Adapter Firmware Info. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .213

Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .213

AP GUI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .213

Display Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .214

Update Adapter Display Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .214

Adapter Firmware Upgrade Recovery. . . . . . . . . . . . . . . . . . . . . . . . . . .215

Backup/Restore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .216

Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .216

Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .217

Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .218

Restore Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .220

Clear Port Names:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .220

Restore Default Values: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .220

Reset on exit: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .220

Chapter 11.

Download

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .221

Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .222

Chapter 12.

Port Operation

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .223

Connecting to a Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .224

The Port Toolbar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .225

The Toolbar Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .226

Toolbar Hotkey Port Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . .227

Auto Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .227

Skip Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .228

Recalling the Port Access Page . . . . . . . . . . . . . . . . . . . . . . . . . . . .229

GUI Hotkey Summary Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .229

Panel Array Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .230

Panel Array Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .231

Multiuser Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .232

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Users and Buses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233

Chapter 13.

The Log Server

Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234

Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

The Menu Bar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236

Configure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236

Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

Search: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

Maintenance:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238

Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239

Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239

The Log Server Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240

The List Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241

The Event Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241

Appendix

Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242

Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244

Consignes de sécurité . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245

Général . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245

Montage sur bâti . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248

Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249

International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249

North America. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250

KN2116VA / KN4116VA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250

KN1132V / KN2132VA / KN4132VA. . . . . . . . . . . . . . . . . . . . . . . . . 252

KN8132V / KN4164V / KN8164V . . . . . . . . . . . . . . . . . . . . . . . . . . . 254

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256

General Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256

Mouse Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258

Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260

Web Browser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260

The WinClient ActiveX Viewer an d the WinClien t AP . . . . . . . . . . . . 261

The Java Web Start and Java Client AP. . . . . . . . . . . . . . . . . . . . . . 262

Sun Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263

Mac Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263

Redhat Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264

The Log Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264

Panel Array Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264

IP Address Determination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267

The Local Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267

IP Installer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267

Browser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268

IPv6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269

Link Local IPv6 Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269

IPv6 Stateless Autoconfiguration . . . . . . . . . . . . . . . . . . . . . . . . . . . 270

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Port Forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .271

Keyboard Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .272

Mac Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .272

Sun Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .273

PPP Modem Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .274

Basic Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .274

Connection Setup Example (Windows XP) . . . . . . . . . . . . . . . . . . . .275

KA7140 Configuration and Operation. . . . . . . . . . . . . . . . . . . . . . . . . . .276

Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .276

Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .277

KA7140 Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .278

Internal Serial Interface Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . .279

Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .279

Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .280

Switch Level Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .280

Port Level Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .281

Additional Mouse Synchronization Procedures. . . . . . . . . . . . . . . . . . . .282

Windows:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .282

Sun / Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .283

Additional Video Resolution Procedures. . . . . . . . . . . . . . . . . . . . . . . . .284

Trusted Certificates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .285

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .285

Installing the Certificate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .286

Certificate Trusted. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .287

Mismatch Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .288

Self-Signed Private Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .289

Examples. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .289

Importing the Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .289

Fan Location and Speed Information . . . . . . . . . . . . . . . . . . . . . . . . . . .290

Fan Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .290

Clear Login Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .291

Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .292

Serial Adapter Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .292

Supported KVM Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .293

Supported Power Over the Net™ Units . . . . . . . . . . . . . . . . . . . . . . . . .293

Supported Power Distribution Units . . . . . . . . . . . . . . . . . . . . . . . . . . . .293

Virtual Media Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .294

WinClient ActiveX Viewer / WinClient AP . . . . . . . . . . . . . . . . . . . . .294

Java Client Viewer / Java Client AP . . . . . . . . . . . . . . . . . . . . . . . . .294

Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295

KVM over IP Switch User Manual

xiv

About This Manual

This User Manual is provided to help you get the most from your KVM over

IP switch system. It covers all aspects of installation, configurati on and

operation. An overview of th e information found in the manual is provided

below.

Overview

Chapter 1, Introduction, introduces you to the KVM over IP switch. Its

purpose, features and benefits are presented, and its front and back panel

components are described.

Chapter 2, Hardware Setup, provides step-by-step instructions for setting

up your installation, and explains some basic operation procedures.

Chapter 3, Super Administrator Setup, explains the procedures that the

super administrator employs to set up the KVM over IP switch network

environment, and change the default userna me and password.

Chapter 4, Logging In, describes how to log in to the KVM over IP switch

with each of the available access methods: from a local console; an Internet

browser; a stand-alone Windows application (AP) program; and a stand-alone

Java application (AP) program.

Chapter 5, The User Interface, describes the layout and explains the

components of the KVM over IP switch user interface.

Chapter 6, Port Access, describes the Port Access page and how to

configure the options it provides regarding port and power outlet manipulation.

Chapter 7, User Management, shows super administrators and

administrators how to create, modify, and delete users and groups, and assign

attributes to them.

Chapter 8, Device Management, shows super administrators how to

configure and control overall KVM over IP switch operations.

Chapter 9, Log, explains how to use the log and log configure settings which

record events on the KVM over IP switch.

Chapter 10, Maintenance, explains how to upgrade the KVM over IP

switch firmware, as well as the firmware of the KVM Adapter Cables used to

connect its ports to the installed devices.

Chapter 11, Download, describes how to download stand-alone AP

versions of the Win Client, the Java Client, the Log Server, and Power Over the

Net (PON) programs.

KVM over IP Switch User Manual

Chapter 12, Port Operation, provides detailed information on accessing

and operating the devices connected to the KVM over IP switch’s ports.

Chapter 13, Th e Lo g Server, explains how to install and configure the Log

Server.

An Appendix, at the end of the manual provides technical and

troubleshooting in formation.

Conventions

This manual uses the following conv entions:

Monospaced Indicates text that you should key in.

 Indicates keys you should press. For example, [Enter] means

to press the Enter key . If keys need to be chorded, they appear

together in the same bracket with a plus sign between them:

[Ctrl+Alt].

 Numbered lists represent procedures with sequential steps.

Bullet lists provide information, but do not involve sequential

steps.

Indicates selecting the option (on a menu or dialog box, for

example), that comes next. For example, Start  Run means

to open the Start menu, and then select Run.

Indicates critical information.

KVM over IP Switch User Manual

xvi

Terminology

Throughout the manual we make reference to the terms Local and Remote in

regard to the operators and equipment deployed in a KVM over IP switch

installation. Depending on th e point of view, users and servers can be

considered Local under some circumstances, and Remote under others:

Switch’s Point of View

Remote users – We refer to a user as a Remote user when we think of

him as someone who logs into the switch over the net from a location

that is remote from the switch.

Local Console – The keyboard mouse and monitor connected directly

to the switch.

Servers – The servers attached to the switch via KVM Adapter Cables.

User’s Point of View

Local client users – We refer to a user as a Local client user when we

think of him as sitting at his computer performing operations on the

servers connected to the switch that is rem ote from him.

Remote servers – We refer to the servers as Remote servers when we

think of them from the Local Client User’s poin t of view – since,

although they are locally attached to the switch, they are remote from

him.

When we describe the overall system architecture we are usually speaking

from the switch’s point of view – in which case the users are considered

remote. When we speak about operations users perform via the browser,

viewers, and AP programs over the net, we are usually speaking from the user’s

point of view – in which case the switch and the servers connected to it are

considered remote.

Product Information

For information about all ALTUSEN products an d how they can help you

connect without limits, visit ALTUSEN on the Web or contact an ALTUSEN

Authorized Reseller. Visit ALTUSEN on the Web for a list of locations and

telephone numbers:

International http://www.aten.com

Chapter 1

Introduction

Overview

The KN2116VA / KN411 6VA / KN1132V / KN2132VA / KN4132VA /

KN8132V / KN4164V / KN8164V switches are IP-based KVM control units

that allow both local and remote operators to monitor and access multiple

servers from a single console. The KN8 Series series can control up to 16/32/

64 servers, and by cascading compatible KVM switches, as many as 512

servers can be controlled on a complete two stage installation. The KN8 Series

of KVM over IP switches provide superior video quality with resolutions up to

1920 x 1200, faster virtual media transmission speeds for accessing USB drives

and support of IPS 140-2 level 1 secu ri ty standards.

The KN8 Series of switches are differentiated according to the number of buses

they support and the number of KVM ports they provide – as shown below:

Each bus permits a separate user session so that up to 3 (1 Local; 1 or 2

Remote), 5 (1 Local; 4 Remote) or 9 (1 Local; 8 Remote) concurrent

independent connections to the attached servers can take place. The diagram

on the next page shows how the KN8164V switch can be connected an d

accessed locally and remotely.

Model Bus Support KVM Ports

KN2116VA 1 Local; 2 Remote; 1U 16

KN4116VA 1 Local; 4 Remote; 1U 16

KN1132V 1 Local; 1 Remote; 1U 32

KN2132VA 1 Local; 2 Remote; 1U 32

KN4132VA 1 Local; 4 Remote; 1U 32

KN8132V 1 Local; 8 Remote; 1U 32

KN4164V 1 Local; 4 Remote; 2U 64

KN8164V 1 Local; 8 Remote; 2U 64

KVM over IP Switch User Manual

Since the switches use TCP/IP for their communications protocol, they can be

accessed via their IP addresses from anywhere on the LAN, WAN, or Internet

– whether the connecting computer is located down the hall, down the street,

or half-way around the world. Remote operators can log in via their browser or

make use of stand-alone Windows or Java GUI applications. Java al lows the

switches to work with JRE (Java Runtime Environment) enabled operating

systems – ensuring multi -platform operability.

The client software allows operators to exchange keyboard, video and mouse

signals with the servers attached to the switches just as if they were present

locally and working on the equipment directly.

Up to 32 users can share the switch’s buses. A Message Board feature allows

them to communicate with each other to facilitate port sharing.

Administrators can ha ndl e a multitude of maintenance tasks with ease – from

installing and running GUI applications, to BIOS level troubleshooting, routine

monitoring, concurrent m a intenance, system administration, rebooting and

even pre-boot functions.

Local console operation is easily accomplished by entering hotkey

combinations from the keyboard with a full screen GUI display.

Monitoring the installation’s activities couldn’t be easier. A convenient Auto

Scan feature permits automatic switching from port to port at user-specified

intervals, while the Panel Array Mode can display the video output of up to 42

servers at the same time.

The switches feature RJ-45 connectors allowing them to use CAT 5e cable to

link to the servers. This space-saving innovation means that a full 16/32/64 port

TCP/IP

Remote

Local

1 - 64

Remote

KN8164V

Chapter 1. Introduction

switch can be conveniently installed in a 1U-/2U system rack, and the

installation can take advantage of the internal network wiring built into m ost

modern commercial buildings.

Setup is fast and easy; plugging cables into their appropriate ports is all that is

entailed. Because the switch intercepts keyboard input directly, there is no need

to get involved in complex software instal lation routines, or to be concerned

with incompatibility problems.

Since the firmware is upgradeable over the Net, you can stay current wit h the

latest functionality improvem ents simply by downloading firmware updates

from our website as they become available.

With its powerful security features, the KVM over IP switch provides the

fastest, most reliable, most cost effective way to remotely access and manage

widely distributed multiple serv er installations.

KVM over IP switches have an Adapter ID function that stores port

information like the adapter ID, OS, keyboard languag e, adapter name,

operation modes and more, so that when you move a KVM Adapter Cable from

one port to another, the switch recognizes the same adapter cable at the new

location. Also, for greater ease of use when moving the adapter cable to another

switch, the adapter ID, OS, keyboard language, adapter name, and operation

modes of the port stay with the adapter.

The KN8 V-Series supports advanced virtual media functions that allow higher

transmission speed and map ping of USB DVD/CD/hard drives and other

storage media directly to a server. Virtual media support allows you to conduct

file transfers, install applications and OS patches and perform diagno stics

remotely. You can upgrade your entire installati on from a single remote

console located anywhere in the world.

The KN8 models offer dual power supplies so that if one of the power supplies

fails, the second power supply automatically takes over. In addition to

supporting dual power, they guard against power failure from your server room

outlets. If your server room has more than one power source, connecting the

power supplies to different power sources is a wise choice. If one of the server

room power supplies loses power, the switch will automatically adjust the

power it draws from the second source to keep functioning.

The KN2116VA / KN411 6VA / KN1132V / KN2132VA / KN4132VA /

KN8132V / KN4164V / KN8164V models support temperature sensors that

can control internal fans. The sensors regulate the fans so that they run at

optimum speed depending on the server room temperature – throttling down

when necessary, to use energy more efficiently and prolong the life of both the

fans and the switch.

KVM over IP Switch User Manual

The KN8 Series are also audio enabled. Microphone and speakers are

supported on the Local Console for the servers; speakers are supported on the

remote users’ computers.

Chapter 1. Introduction

Features

Hardware

High port density – RJ-45 connectors and Cat 5e/6 cable connect up to 16-

ports (KN2116VA / KN4116VA) or 32-ports (KN1132V / KN2132VA /

KN4132VA / KN8132V) in a 1U housing; or 64-ports (KN4164V /

KN8164V) in a 2U housing

Separate buses provide 1/2/4/8 remote connecti ons for KVM over IP

access

Two 10/100/1000 Mbps NICs for redundant LAN or two IP operation

Supports PS/2, USB, Sun Legacy (13W3) and serial (RS-232)

connectivity

Local console provides USB keyboard and mouse support

Supports multi-platform server environments: Windows, Mac, Sun, Linux

and VT100 based serial devices

High video resolution – up to 1920 x 1200 @ 60Hz – 24 bit color depth at

the local console up to 50 m from the computers; up to 1920 x 1200 @

60Hz with 24 bit color depth for rem ote sessions

Monitor and control up to 16, 32 or 64 computers on a single level, or

control up to 512 computers in a cascade*

* Cascade-compatible KVM Switches include the fo llowing: CS9134,

CS9138, KH1508A, KH1516A, CS1308 and CS1316

Management

Up to 64 user accounts – up to 32 users simultaneously share the control

End session feature – administrators can terminate running sessions

Event logging and Windows-based Log Server support

Critical system event notification via SMTP email; SNMP trap and Syslog

support

Customizable event notification

Firmware upgradable

Out-of-Band Access-Modem dial-in/dial out/dial back su pport

Adapter ID Function: Stores port information allowing admini strators to

relocate the servers to different ports, without having to re-configure the

adapters and switches.

KVM over IP Switch User Manual

Port Share Mode allows multiple users to gain access to a server

simultaneously

Integration with ALTUSEN CC2000 Management software

Power Association enables the switch’s KVM ports to be associated with a

PDU’s power outlets for remote power management of the serv ers from

the switch’s interface

Manage browser access (Browser, http, https)

IPv6 capable

Easy-to-Use Interface

Local Console, browser based, and WinClient/JavaClient AP GUIs offer a

unified multi-language interface to minimize the user training time and

increase productivity

Multiplatform client support (Windows, Mac OS X, Linux, Sun)

Multi-browser support: Internet Explorer , Chrome, Firefox, Safari, Opera,

Mozilla, Netscape

Browser-based UI in pure Web technology allows administrators to

perform administrative tasks without pre-installed Java software package

required

Launch multiple V irtual Remote Desktops to control multiple servers from

the same login session

Magic Panel

Full-screen or sizable and scalable Virtual Remote Desktop

Panel Array Mode available to both local console and remote access users

Keyboard/Mouse Broadcast – keyboard and mou se inputs can be

duplicated on all the attached servers

Video syncing with the local console – local console monitor’s EDID

information stored on the KVM Adapter Cables for display resolution

optimization

Advanced Security

Remote authentication support: RADIUS, LDAP, LDAPS, and MS Active

Directory

Supports TLS 1.2 encryption and RSA 2048-bi t certificates to secure user

logins from browsers

Chapter 1. Introduction

Flexible encryption design allows users to choose any combination of 56-

bit DES, 168-bit 3DES, 256-bit AES, 128-bit RC 4, or Random for

independent KB/Mouse, video, and virtual media data encryption

Support for IP/MAC Filter

Configurable user and group permissions for server access and control

Automated CSR creation utility and third party CA certificate

authentication

Virtual Media

Virtual media enables remo t e fi le tr ansfers, OS patching , sof twar e

installations and diagnost ic testing

Virtual Media Auto Mounting – drag and drop storage locations (drives,

folders, removable disks and ISO files) through the remote session

window to mount media

Works with USB enabled servers at the operating system and BIOS level

Supports DVD/CD drives, USB mass storage devices, PC hard drives and

ISO images

Supports Smart Card Readers on computers connected with KA7166,

KA7168, KA7169, KA7177 Adapter Cables

Virtual Remote Desktop

Video quality can be adjusted to optimize data transfer speed;

monochrome color depth setting, threshold and noise settings for

compression of the data bandw idth in low bandwidth situations

High-performance graphics for the best image quality

Full screen video display or scalable video display

Message Board for communication among remote users

Mouse DynaSync™ automatically synchronizes the local and remote

mouse movements

Exit Macros support

On-screen keyboard with multilanguage support

BIOS-level access

KN8 V-Series Exclusive

Advanced FPGA graphics processor for improved video quality

Faster transmission speed (2x) for virtual media devices

KVM over IP Switch User Manual

2/4/8 separate buses for remote KVM over IP access

Supports FIPS 140-2 level 1 security standards

Chapter 1. Introduction

System Requirements

Remote User Computers

Remote user computers (also referred to as client computers) are the ones the

users log into the switch with from remote locations over the Internet (see

Terminology, page xvi). The following equipment must be installed on these

computers:

For best results we recommend computers with at least a P III 1 GHz

processor, with their screen resolution set to 1024 x 768.

IE8 or above web browser

Browsers must support TLS 1.2 encryptio n.

For best results, a network transfer speed of at least 512kbps is

recommended.

For the browser-based WinCli ent Acti veX Viewer, DirectX 8 must be

present, and at least 150MB of memory must be available after

installation.

For the browser-based Java Client Viewer the latest version of the Java

Runtime Environment (JRE) must be installed, and at least 205MB of

memory must be available after installation.

For the W indows Client AP, DirectX 8 must be present, and at least 90MB

of memory must be available after installation.

For the Java Client AP, the latest version of the Java Runtime Environment

(JRE) must be installed, and at least 145MB of memory must be available

after installation.

For the Log Server, you must have the Micros oft Jet OLED B 4.0 or hi gher

driver installed.

Servers

Servers are the computers connected to the switch via KVM Adapter Cables

(see Terminology, page xvi). The following equipment must be installed on

these servers:

A VGA, SVGA or multisync port

For USB KVM Adapter Cable Connections: a Type A USB port and USB

host controller

For PS/2 KVM Adapter Cable Connections: 6-pin Mini-DIN keybo ard

and mouse ports

KVM over IP Switch User Manual

KVM Adapter Cables

Cat 5e (or higher) cable is required to connect the KVM over IP switch to

the KVM Adapter Cables (see page 27).

The following KVM Adapter Cables are required for use with the KVM

over IP switch:

Note: If you use Adapter Cables purchased prior to your switch purchase, you

may have to upgrade the Adapter’s firmware. (see page 211).

Function Module

Connect to devices with PS/2 ports KA7120

Connect to devices with USB ports

(All platforms – PC, Mac, Sun) KA7170

Connect to Sun Legacy Computers KA7130

Connect to serial based devices KA7140

For USB computers – DVI output, Virtual

Media and Smart Card Reader support KA7166

For USB computers – HDMI output, Virtual

Media and Smart Card Reader support KA7168

For USB computers – DisplayPort output,

Virtual Media and Smart Card Reader support KA7169

For USB computers – VGA output, Virtual

Media support KA7175

For USB computers – VGA output, Virtual

Media and audio support KA7176

For USB computers – VGA output, Virtual

Media and Smart Card Reader support KA7177

For USB computers – VGA output, Virtual

Media, audio and dual output support KA7178

Chapter 1. Introduction

Operating Systems

Supported operating systems for remote user computers include Windows

2000 and higher, and those capable of running the Java Runtime

Environment (JRE) 6, Update 3, or higher (Linux, Mac, Sun, etc.).

Supported operating systems for the servers connected to the switch’s

ports are shown in the table, below:

Browsers

Supported browsers for users that log into the KVM over IP switch include the

following:

*See Mac Systems, page 263, for further informat ion.

OS Version

Windows XP and higher

Linux RedHat 7.1 and higher

Fedora Core 2 and higher

SuSE 9.0 and higher

Mandriva (Mandrake) 9.0 and higher

UNIX AIX 4.3 and higher

FreeBSD 4.2 and higher

Sun Solaris 8 and higher

Novell Netware 5.0 and higher

Mac OS 9 and higher*

DOS 6.2 and higher

Browser Version

IE 8 and higher

Chrome 8.0 and higher

Firefox Windows 3.5 and higher

Linux 3.0 and higher

Safari Windows 4.0 and higher

Mac 3.1 and higher

Opera 10.0 and higher

Mozilla Windows 1.7 and higher

SUN 1.7 and higher

Netscape 9.0 and higher

KVM over IP Switch User Manual

Components

KN2116VA / KN4116VA Front View

KN1132V / KN2132VA / KN4132VA / KN8132V Front View

KN4164V / KN8164V Front View

21 3

PW1PW1

PW2PW2

11616 LINK 1LINK 1

6857

21 3

685 74

Chapter 1. Introduction

No. Component Description

1 Power LED Lights BLUE when the unit is powered on and indicates which

of the two power sources are available.

2 Port LEDs The Port LEDs provide status information about their

corresponding KVM Ports.

GREEN: The computer attached to the port is On Line.

RED: The computer attached to the port is Selected (has

KVM focus).

GREEN + RED (ORANGE): The computer attached to the

port is On Line and Selected.

The LEDs are steady under normal conditions. A LED will flash

at half second intervals, however, when its corresponding port

is accessed under Auto Scan Mode or Skip Mode (see

pages 227 and 228).

3 LAN LEDs Primary and Secondary 10/100/1000 Mbps LAN LEDs.

RED: 10 Mbps

RED + GREEN (ORANGE): 100 Mbps

GREEN: 1000 Mbps

Flashes to indicate that the switch is being accessed over

the Net.

4 Laptop USB

Console Port A dedicated USB port for directly connecting a laptop to the

switch for easy console operation.

5 USB Ports A USB keyboard and mouse can plug in here. This can either

be in place of, or in addition to, plugging a keyboard and mouse

into the ports on the rear panel. This port can also be used to

connect USB storage peripherals (CD/DVD, HD, flash drives,

etc.) on V series switches.

6Reset SwitchNote: This switch is recessed and must be pushed with a small

object such as the end of a paper clip, or a ballpoint pen.

Pressing and releasing this switch when the unit is running

performs a system reset.

Pressing and holding this switch in for more than three

seconds when the unit is running resets its configuration to

the factory default settings.

Note: This does not clear User Account information.

See Clear Login Information, page 291, for

information on clearing user account information.

Pressing and holding this switch while powering on the

switch returns the unit to its factory default firmware level,

rather than the firmware version that the switch has been

upgraded to. This allows you to recover from a failed

firmware upgrade and gives you the opportunity to try

upgrading the firmware again.

Note: This operation should only be performed in the event

of a firmware upgrade failure that results in the device

becoming inoperable.

7 Audio Ports Speakers and microphone plug in here.

KVM over IP Switch User Manual

8 Port Switching

Buttons Press PORT DOWN to manually switch from the current port

to the previous port on the installation.

Press PORT UP to manually switch from the current port to

the next port on the installation.

No. Component Description

Chapter 1. Introduction

KN2116VA / KN4116VA Rear View

KN1132V / KN2132VA / KN4132VA / KN8132V Rear View

KN4164V / KN8164V Rear View

3 41

789

610

3 41

789

610

789

610

3 4

KVM over IP Switch User Manual

No. Component Description

1 Grounding

Terminal The wire used to ground the unit connects here.

2 Power Switch These standard slide switches power the unit on and off.

3 Secondary LAN

Port The cable that connects the unit to the backup network

interface (10/100/1000 Mbps) plugs in here.

4 PON Port This connector is provided for a Power over the Net™

(PON) unit which allows servers attached to the KVM over

IP switch to be booted remotely over the net.

See Single Stage Installation, page 27, step 6 for

installation details. Contact your dealer for more information

regarding PON units.

5 KVM Ports The Cat 5e cables that link the unit to the KVM Adapter

Cables (which connect to the servers), plug in here.

6 Power Sockets The power cable(s) plugs in here. The left power socket

corresponds to the left power switch, and the right power

socket corresponds to the right power switch.

7 Primary LAN

Port The cable that connects the unit to the primary network

interface (10/100/1000 Mbps) plugs in here.

8 Serial Port This port can be used for a serial device; or for a dial in

connection should the unit be unavailable over the network.

See Single Stage Installation, page 27, step 7 for

installation details.

9 Remote

Console Port This port is reserved and will be available for use with future

upgrades as a remote console port.

10 Local Console

Port(s) The unit can be accessed via a local console as well as over

the Net. The local console devices (USB keyboard, USB

mouse, DVI-D or VGA monitor) plug in here.

Chapter 2

Hardware Setup

Overview

For convenience and flexibility that allows USB interfaces, as well as multiple

platforms, the KVM over IP switch design utilizes KVM Adapter Cables, that

serve as intermediaries between the switch and the connected devices (see

Adapter Cable Connection Diagram, page 30 for details).

A separate KVM Adapter Cable is required for each server or device

connection. The model numbers of the Adapters are given in the KVM Adapter

Cables section, page 10.

Before You Begin

1. Important safety information regarding the placement and

grounding of this device is provided on pag e 242 and onwards.

Please review it before proceeding.

2. Make sure that the power to any device that you connect to the

installation has been turned of f. You must unplug the power cords

KVM over IP Switch User Manual

Stacking and Rack Mounting

The KVM over IP switch can be stacked on the desktop or rack mounted in a

variety of ways. The following sectio ns take you through the procedures for

each method.

Stacking

The KVM over IP switch can be placed on any appropriate level surface that

can safely support its weight plus the weight of its attached cables. To place the

switch, or to stack multiple units, remove the backing material from the bottom

of the rubber feet that came with your package, and stick them onto the

switch’s bottom panel at the corn ers, as shown in the diagram, below:

Note: To ensure adequate ventilation, allow at least 5.1 cm on each side, and

12.7 cm behind the unit for power cord and cable clearance.

Chapter 2. Hardware Setup

KN2116VA / KN4116VA / KN1132V / KN2132VA / KN4132VA /

KN8132V Rack Mounting

The KN2116VA / KN411 6VA / KN1132V / KN2132VA / KN4132VA /

KN8132V can be mounted in a 19" (1U) rack . The mounting brackets can

screw into either the front or the back of the unit so that it can attach to the front

or the back of the rack.

Rack Mounting - Front

To mount the unit at the front of the rack , do the following:

1. Remove the screws at the front of the unit.

2. Use the M3 x 8 Phillips head hex screws supplied with the rack mount kit

to screw the rack mounting brackets into the front of the unit.

Phillips head

hex M3 x 6

KVM over IP Switch User Manual

3. Position the device in the front of the rack and align the holes in the

mounting brackets with the holes in the rack.

4. Screw the mounting brackets to the rack.

Note: Cage nuts are provided for racks that are not pre-threaded.

Chapter 2. Hardware Setup

Rack Mounting - Rear

To mount the unit at the rear of the rack, do the following:

1. Remove the two screws at the rear of the unit.

2. Use the M3 x 8 Phillips head hex screws supplied with the rack mounting

kit to screw the rack mounting brackets into the rear of the unit.

Phillips head hex

M3 x 6

KVM over IP Switch User Manual

3. Position the device in the rack and align the holes in the mounting brackets

with the holes in the rack.

4. Screw the mounting brackets to the rear of the rack.

Note: Cage nuts are provided for racks that are not prethreaded.

Chapter 2. Hardware Setup

KN4164V / KN8164V Rack Mounting

The KN4164V / KN8164V can be mounted in a 19" (2U) rack. The mounting

brackets can screw into either the front or the back of the unit so that it can

attach to the front or the back of the rack.

Rack Mounting - Front

To mount the unit at the front of the rack , do the following:

1. Remove the six screws at the front of the unit.

2. Use the M3 x 8 Phillips head hex screws supplied with the rack mount kit

to screw the rack mounting brackets into the front of the unit.

Phillips head

hex M3 x 6

KVM over IP Switch User Manual

3. Position the device in the front of the rack and align the holes in the

mounting brackets with the holes in the rack.

4. Screw the mounting brackets to the rack.

Note: Cage nuts are provided for racks that are not pre-threaded.

Chapter 2. Hardware Setup

Rack Mounting - Rear

To mount the unit at the rear of the rack, do the following:

1. Remove the six screws at the rear of the unit.

2. Use the M3 x 8 Phillips head hex screws supplied with the rack mounting

kit to screw the rack mounting brackets into the rear of the unit.

3. Position the device in the rack and align the holes in the mounting brackets

with the holes in the rack.

Phillips head hex

M3 x 6

KVM over IP Switch User Manual

4. Screw the mounting brackets to the rear of the rack.

Note: Cage nuts are provided for racks that are not pre-threaded.

Chapter 2. Hardware Setup

Single Stage Installation

In a single stage installation, no additional switches are cascaded from the

original switch. To set up a single stage instal lation, refer to the installation

diagrams starting on page 27 (the numbers in the diagram correspond with the

numbers of the instruction steps), and do the following:

1. Plug your Local Console’s keyboard, monitor, and mouse into the unit’s

Console Ports. Each port is color coded and marked with an appropriate

icon.

Note: 1. USB keyboards and mice can plug into the USB ports on the front

panel, as well as into the ports in the console port section.

2. The KVM over IP switch does not support distances that exceed

20m between itself and the local monitor.

2. Use Cat 5e cable to connect any available KVM port to a KVM Adapter

Cable that is appropriate for the server you are installing (see the table on

page 10 for details).

Note: 1. If you are using a KA7120 or KA7130 Adapter Cable, refer to

page 282 for mouse pointer synchronization information.

2. If you are using a KA7140 Adapter Cable, refer to page 276 for

setup and operation information.

3. The distance between the switch and the KVM Adapter Cable

must not exceed these lengths: KA7140: 300m; KA71xx: 50m.

3. Plug the connectors on the KVM Adapter Cable into the appropriate ports

of the server you are installing. (See Adapter Cable Connection Diagram,

page 30.)

4. Plug a cable from the LAN or WAN into the KVM over IP switch’s

primary network interface socket.

5. (Optional) Plug another cable from the LAN or WAN into the KVM over

IP switch’s backup (secondary) network interface socket.

6. (Optional) Use Cat 5e cable to connect the KVM over IP switch’s PON

port to an SA0142 Adapter. Connect the Adapter to the PON IN port of a

Power Over the Net™ unit.

KVM over IP Switch User Manual

Note: 1. For Power Over the Net™ units and Power Distribution Units, go

to Device Management/OOBC/Console Port Settings of the GUI

and select a Baud Rate of 38400 bps.

2. Make sure the CC Management function is disabled for both the

KN and PN.

3. The PON unit shown in the example is the PN0108. See

Supported Power Over the Net™ Units and S upported Power

Distribution Units, page 293, for a list of suitable units.

7. (Optional) Use Cat 5e cable to connect the KVM over IP switch’s Serial

port to an SA0142 Adapter. Connect the Adapter’s serial connector to a

serial device or a modem’s DB-9 port (see Operating Mode, page 167 for

details to configure the COM port for the connected device).

8. Ground the switch using proper grounding wire to connect the switch’s

grounding terminal to a suitable grounded object.

Note: Do not omit this step. Proper grounding helps to prevent damage to

the unit from surges or static electricity.

9. Plug the power cords supplied with your package into the switch’s power

socket, and then into an AC power source.

When using a single power socket, be sure to turn on the correct power

switch (see Power Switch, page 16). When using both power sockets,

either of the power switches can be used to turn on the KVM switch. To

enable dual power, turn on both power switches.

Note: If you are connecting the power to a UPS or an ALTUSEN PN9108/

PN0108, be sure to use the utility power cords supplied with your

package instead of standard power cords.

10. After the KVM over IP switch is cabled up you can turn on the power.

After it is powered up, you can turn on the servers.

Chapter 2. Hardware Setup

Single Stage Installation Diagram

Note: The diagram above shows an installation with the KN8132V. Installing

other KN8 Series switches is same as the KN8132V and only differs in

that it provides additional KVM ports.

PN0108

Serial Device

or Modem

by ATEN

PS/2 CPU MODULE

MODEL NO. KA9120

PS/2 CPU MODULE

MODEL NO. KA9120

LINK

KVM over IP Switch User Manual

Adapter Cable Connection Diagram

KA7170

by ATEN

LINK

KA7140

by ATEN

LINK

KA7120

by ATEN

LINK

KA7130

by ATEN

LINK

KA7175

by ATEN

LINK

KA7176

by ATEN

LINK

KA7177

by ATEN

LINK

KA7166

KA7168 KA7169

Chapter 2. Hardware Setup

Adapter Cable Connection Diagram cont.

KA7166

KA7168

KA7169

KVM over IP Switch User Manual

Two Stage Installation

To control even more servers, up to 32 additional KVM switches can be

cascaded from the KVM ports of the original KVM over IP swit ch. As man y

as 512 servers can be controlled in a complete two stage installation.

In a cascaded installation, the KVM over IP switch is considered the First

Stage unit, the cascaded switches are considered Second Stage units.

Note: The cascaded KVM switch shown in the example is the KH1516.

See Supported KVM Switches, page 293, for a list of other swi t c hes.

To set up a two stage installation, refer to the diagram on page 33, and do the

following:

1. Make sure that power to all the devices you will be connecting, including

all preexisting devices on the installation, are properly grounded and have

been turned off.

2. Use Cat 5e cable to connect any available KVM Port on the First Stage

unit (the KVM over IP switch) to a KVM Adapter Cable (as described

under KVM Adapter Cables, page 10).

3. Plug the adapter cable’s KVM connectors to the Keyboard, Video, and

Mouse Console ports of the Second Stage unit.

Note: The distance between the First Stage unit and the Second S tage unit

must not exceed 40m or 50m based on the KVM adapter cable used.

4. Use KVM cable sets (as described in the Cables section of the cascaded

KVM switch’s User Manual), to connect any available KVM port on the

Second Stage unit to the Keyboard, Video, and Mouse ports of the servers

you are installing.

5. Plug the power cord that came with the cascaded KVM switch into its

Power Socket, and then into an AC power source.

6. Repeat these steps for any additional Second Stage units you wish to

connect.

7. Power on the Second Stage unit(s), then power on the First Stage unit.

8. Turn on the power to all the servers.

Note: The Power On sequence requires that all S econd Stage switches be

powered on first. After all Second Stage switches are powered on,

Chapter 2. Hardware Setup

the First S tage switch can be powered on. After all the switches are

powered on, the servers can be powered on.

Two Stage Installation Diagram

Note: The diagram above shows an installation with the KN8 132 V.

Cascading other KN8 Series switches is same as the KN8132V and only

differs in that it provides additional KVM ports.

KN8132V

KH1516

KA9120

3 4

KVM over IP Switch User Manual

Channel Forwarding

The KN8 Series can utilize KA7178 adapters to connect a server to two KVM

switches to provide Channel Forwarding with redundancy. Channe l

Forwarding adds up to 8 additional remote connectio ns to the server and

redundancy in case a switch goes off-line.

Use the diagram below to setup the KA7178 adapter and instructions on the

next page to configure Channel Forwarding on both switches.

KA7178

by ATEN

LINK

Primary

Secondary

Chapter 2. Hardware Setup

Configure Channel Forwarding

To set up Channel Forwarding, do the following:

1. Click the Maintenance tab.

2. Select Terminal on the menu bar.

3. Use the command line to configure Channel Forwarding on the primary

and secondary KVM switch:

To enable Channel Forwarding on the primary switch, typ e:

setvchannelmode 1

To set the primary switches' IP address, on the secondary switch, type:

setforward [IP address]

KVM over IP Switch User Manual

PDU Installation

ATEN PDU products are intelligent Power Distribution Units that offer outlet

level control combined with remote access to give IT administrators the ability

to power control devices attached to the unit from practically any location via

a TCP/IP connection.

Note: The PDU GUI shown in the example is the PE9216r. See Supported

Power Distribution Units, page 293, for a list of other PDUs.

To set up a PDU in conjunction with KVM over IP switches, refer to the images

below and do the following:

1. Connect both the KVM over IP Switch and the PDU to your Ethernet

switch.

2. In the PDU’s GUI, browse to Device Management, then to OOBC. In

Console Port Settings, set the Baud Rate to 38400 bps.

3. Still in Device Management, bro wse to ANMS. In CC Management ,

uncheck Enable .

Chapter 2. Hardware Setup

4. Next, connect the PDU (Console PON IN) directly to the KVM over IP

switch (PON).

5. Following this, using the KVM over IP switch GUI, browse to Device

Management, then to ANMS. In Authentication, uncheck CC Management .

6. Finally, confirm that appropriate power management permission has been

assigned. Browse to Port Access, then to Port Configuration. Select the

relevant port number from the left tree menu.

Select Add (a power device).

KVM over IP Switch User Manual

The power outlet permission will then be assigned to the port you selected.

Hot Plugging

KVM over IP switches support hot plugging – components can be removed and

added back into the installation by unplugging and replugging cables from the

ports without the need to shut the unit down.

Note: If the server’s Operating System does not support hot plugging, this

function may not work properly.

The Adapter ID Function

Adapter Cable information (the Adapter ID, po rt name, OS, keyboard

language, and access mode), is stored on the adapter. The switch’s Adapter ID

function takes this information and stores it along with the adapter cable’s

configuration information (access rights, etc.), in its database – so that when

you move a server together with its adapter cable from one port to another, you

don’t have to reconfigure its settings – the Adapter ID function resto res them

at the new location. The only change is in the port number.

When moving the server and adapter cable to another switch, however, only the

information that is stored on the adapter is retained. For the other settings you

must either reconfigure them, or use the Backup/Restore function (see

page 216) to restore them.

Since port settings are stored with the adapter, if you move a server to a new

port without its original adapter; or if you connect a different server to the

adapter, you must manually reconfigure the port settings for the new server.

See Sidebar Utilities, page 107 for port configuration details.

Chapter 2. Hardware Setup

Powering Off and Restarting

If it becomes necessary to power off the switch, or if the switch loses power

and needs to be restarted, wait 30 seconds before powerin g it back on. The

servers should not be affected by this, but if any of them should fail, simply

restart them.

KVM over IP Switch User Manual

Port ID Numbering

Each server on the installation is assigned a unique Port ID. Its Port ID is a one

or two segment number th at is determined as follows:

A server attached to a First Stage unit has a one segment Port ID (from 1–

64) that corresponds to the KVM Port number that it is connected to.

A server attached to a Second Stage unit has a two segment Port ID:

The second segment (from 1–16), represents the KVM Port number on

the Second Stage unit that the server is connected to.

The first segment (from 1–64) represents the KVM Port number on the

First Stage unit that the Second Stage unit links back to.

For example, a Port ID of 20 - 3 refers to a server that is connected to KVM

Port 3 of a Second Stage unit that links back to KVM Port 20 of the First Stage

unit:

Port Selection

Port selection is accomplished by means of the GUI. Port selection de tails are

discussed in Chapter 6, Port Access.

Port 3

Port 20

ID = 20-3

Chapter 3

Super Administrator Setup

Overview

This chapter discusses the administrative procedures that the Super

Administrator performs to get the KVM over IP switch set up for the first time.

First Time Setup

Once the KVM over IP switch has been cabled up, the Super Administrator

needs to set the unit up for user operation. This invol ves setting the network

parameters, and changing the default Su per Administrator login. The most

convenient way to do this for the first time is from the local console.

Note: For remote methods of setting up the network, see IP Address

Determination, page 267.

After the local console has been connected (see Single Stage Installation,

page 27), and the KVM over IP switch turned on, a login prompt appears on

the console monitor:

Since this is the first time you are logging in, use the default Usern ame:

administrator; and the default Password: password.

Note: For security purposes, you should change these to a unique Username

and Password. ( See Changing the Super Administrator Login, page 44

for details.)

KVM over IP Switch User Manual

After you successfully log in, the Local Console Main Page appears:

Chapter 3. Super Administrator Setup

Network Setup

To set up the network, do the following:

1. Click the Device Management tab.

2. Select the Network tab.

3. Fill in the fields according to the information provided under Network,

page 169.

KVM over IP Switch User Manual

Changing the Super Administrator Login

To change the default Super Administrator Username and Password, do the

following:

1. At the top of the screen, click the User Management tab.

The User Management page has a list of Users and Groups in the Sidebar

at the left, and a more detailed list of users – with more information about

them – in the large central panel. Since this is the first time the page is

being accessed, only the Super Administrator appears:

2. Click administrator in the left panel

– or –

Select administrator in the central panel, then click Modify (at the bottom

of the page.)

Chapter 3. Super Administrator Setup

The User Information page appears:

3. Change the Username and Password to something unique.

4. Enter the password again in the Confirm Password field to conf irm it is

correct.

5. Click Save.

6. When the dialog box informing you that the change complet ed

successfully appears, Click OK.

7. Click on another item on the Local Console Main Page, to close this page.

KVM over IP Switch User Manual

Moving On

After setting up the network and changing the default Super Administrator

password, you can proceed to other administration activities. These include

User Management, Device Management, and Firmware Upgrade Maintenance.

These activities can be accomplished using any of the KVM over IP switch’s

GUI utilities. These include the Local Console; the browser-based Windows

ActiveX Viewer; the browser-based Java Client Viewer; the stand-alone

Windows Client AP; and the stand-alone Java Client AP. Choose the approach

that suits you best.

Note: Firmware Upgrade Maintenance cannot be performed from the local

console. You must log in remotely with on e of the KVM ov er IP

switch’s other GUI utilities fo r this operation.

Chapter 4

Logging In

Overview

KVM over IP switches can be accessed from a local console; an Internet

browser; a Windows applicati on (AP) program; and a Java application (AP)

program.

No matter which access method you choose, the KVM over IP switch’s

authentication procedure requires you to submit a valid username and

password. If you supply invalid login information, the authentication routine

will return an Invalid Username or Password, or Login Failed message. If you

see this type of message, log in again with a correct username and password.

Note: If the number of invalid login attempts exceeds a specified amount, a

time out period is invoked. You must wait until the time out period

expires before you can attempt to log in again. See Logi n Failures,

page 186 for furth er details.

Local Console Login

When the local console is attached (see Single Stage Installation, page 27) and

there is no user logged in, the KVM over IP switch’s login screen appears on

the monitor:

Simply key in your valid Username and Password, then click Login to bring

up the Local Console Main Page. The Local Console Main Page is similar to

the Web Brow ser, WinClient and J ava Client Main Pa ges. For a descripti on of

the Web Browser Main Page, see page 58.

KVM over IP Switch User Manual

Browser Login

KVM over IP switches can be accessed via an Internet browser running on any

platform. To access the switch, do the following:

1. Open the browser and specify the IP address of the switch you want to

access in the browser's location bar.

Note: For security purposes, a login string may have been set by the

administrator (see page 190 for details). If so, you must inclu de a

forward slash and the login string along with the IP address when

you log in. For example:

192.168.0.100/kn8164v

If you don't know the IP address and login string, ask you r

Administrator.

2. When a Security Alert dialog box appears, accept the certificate – it can be

trusted. (See Trus ted Certif icates , page 285, for details.) If a second

certificate appears, accept it as well.

Once you accept the certificate(s), the login page appears:

3. Provide your username and password (set by the administrator), then click

Page, see page 58.

Chapter 4. Logging In

Windows Client AP Login

In some cases, the Administrator may not want the KVM over IP switch to be

available via browser access. The Windows AP Client allows direct remote

access to Windows systems users, without having to go through a browser

(although you initially download the Windows AP Client program from the

browser page – see Chapter 11, Download).

To connect to the KVM over IP switch, go to the location on your hard disk

that you downloaded the Windows AP Client program to, and double-click its

icon (WinClient.exe) to bring up the Windows Client Connection Screen:

KVM over IP Switch User Manual

The Windows Client AP Connection Screen

A description of the Connectio n Screen is given in the fol low ing table:

Item Description

Menu Bar The Menu Bar contains two items: File and Help.

The File Menu allows the operator to Create, Save, and

Open user created Work files (see The File Menu,

page 52).

The Help Menu displays the WinClient AP version.

Server List Each time the WinClient.exe file is run, it searches the user's

local LAN segment for KVM over IP switches, and lists

whichever ones it finds in this box. If you want to connect to

one of these units, double-click it. (See Connecting –

Windows Client AP, page 51 for details.)

Note: 1. The switch will not appear in the list unless its

Enable Device List configuration parameter has

been enabled. See Operating Mode, page 167 for

details.

2. Only units whose Access Port settings for Program

(see Service Ports, page 170) match the number

specified for Port in the Server area of this dialog

box appear in the Server List window.

Server This area is used when you want to connect to a KVM over IP

switch at a remote location. You can drop down the IP list box

and select an address from the list. If the address you want

isn't listed, you can key in the target IP address in the IP field,

and its port number in the Port field. (If you don't know the

port number, contact your Administrator.)

When the IP address and Port number have been

specified, click Connect. (See Connecting – Windows

Client AP, page 51 for details.)

When you have finished with your session and come back

to this dialog box, click Disconnect to end the connection.

Message Panel Located just to the right of the Server panel, the Message

panel lists status messages regarding the connection to the

KVM over IP switch.

Switch to Remote View Once you have been authenticated (see Connecting –

Windows Client AP, page 51 for details), this button becomes

active. Click it to switch to the GUI Main Page. The GUI Main

Page is described on page 61.

Chapter 4. Logging In

Connecting – Windows Client AP

To connect to a KVM over IP switch do the following::

1. From the Server List box, double-click the device that you wish to

connect to.

– Or –

Specify its IP address and port number in the Server IP and Port input

boxes.

2. Click Connect.

The Login dialog box appears:

3. Key in a valid Username and Password, and then click OK.

4. Once you have been authenticated, the Switch to Remote View button

becomes active. Click it to connect to the switch and bring up its GUI

Main Page. For a description of the GUI Main Page, see page 48.

KVM over IP Switch User Manual

The File Menu

The File Menu allows the operator to Create, Save, and Open user created

Work files. A Work File consists of all the informatio n specified in a Client

session. This includes the Server List and Server IP list items, as well as the

Hotkey settings .

Whenever a user runs the Client program, it opens with the values contained in

the current work file. The current work file consists of the values that were in

effect the last time the program was closed.

The File menu consists of the following items:

New Allows the user to create a named work file so its values will not

be lost, and it will be available for future recall.

Open Allows the user to open a previously saved work file and use the

values contained in it.

Save Allows the user to save the values presently in effect as the

current work file.

Exit Exits the WinClient.

Chapter 4. Logging In

Java Client AP Login

In those cases in which the Administrator does no t want th e KVM over IP

switch to be available via browser access, but the local client users aren’t

running Windows, the Java AP Client provides direct remote access to

non-Windows systems users (although you initially download the Java AP

Client program from the browser page – see Chap ter 11, Download).

To connect to the KVM over IP switch, go to the location on your hard disk

that you downloaded the Java AP Client program to, and double-click its icon

(JavaClient.jar) to bring up the Java Client Connection Screen:

KVM over IP Switch User Manual

The Java Client AP Connection Screen

A description of the Connectio n Screen is given in the fol low ing table:

Item Description

Server List Each time the JavaClient.jar file is run, it searches the User's

local LAN segment for KVM over IP switches, and lists

whichever ones it finds in this box. If you want to connect to

one of these units, double-click it. (See Connecting –

Windows Client AP, page 51 for details.)

Note: 1. The switch will not appear in the list unless its

Enable Device List configuration parameter has

been enabled. See Operating Mode, page 167 for

details.

2. Only units whose Access Port settings for Program

(see Service Ports, page 170) match the number

specified for Port in the Server area of this dialog

box appear in the Server List window.

Server This area is used when you want to connect to a KVM over IP

switch at a remote location. You can drop down the IP list box

and select an address from the list. If the address you want

isn't listed, you can key in the target IP address in the IP field,

and its port number in the Port field. (If you don't know the

port number, contact your Administrator.)

When the IP address and Port number have been

specified, click Connect. (See Connecting – Windows

Client AP, page 51 for details.)

When you have finished with your session and come back

to this dialog box, click Disconnect to end the connection.

Message Panel Located just to the right of the Server panel, the Message

panel lists status messages regarding the connection to the

KVM over IP switch.

Switch to Remote View Once you have been authenticated (see Connecting –

Windows Client AP, page 51 for details), this button becomes

active. Click it to switch to the GUI Main Page. The GUI Main

Page is described on page 61.

Chapter 4. Logging In

Connecting – Java Client AP

To connect to a KVM over IP switch do the following::

1. From the Server List box, double-click the device that you wish to

connect to.

– Or –

Specify its IP address and port number in the Server IP and Port input

boxes.

2. Click Login

The Login dialog box appears:

3. Key in a valid Username and Password, and then click OK.

4. Once you have been authenticated, the Remote View button becomes

active. Click it to connect to the switch and bring up its GUI Main Page.

For a description of the GUI Main Page, see page 48.

KVM over IP Switch User Manual

Command Line

You can login and access a port directly using the command prompt. To open

the command prompt window use the Run window hotkey: Win+R on the

keyboard. Then type cmd, press enter and the command promp t op en s:

Use the commands below to access a port:

WINCLIENT [IP address]:[service port]:[port number] [-u] [-p] =>

Opens a WinClient session with the parameters specified.

[IP address] Specifies the IP address of the KVM switch to

connect to.

[service port] Specifies the service port of the KVM switch. The

default value is 9000. This is command is opti onal.

[port number] Specifies the port to access after the WinClient logs

in. If port number is set to 256, the client will enter array mode

after login.

[-u] specifies the username for logging in. W ithout this parameter ,

the default username will be: administrator.

[-p] Specifies the password for logging in. W ithout this parameter ,

the default password will be: password.

Example: Winclient 192.168.0.2:9000:10 -u admin -p test

Alternatively you can access a port via JavaClient using the following

command:

JAVA -jar javaclient.jar [IP address]:[service port]:[port number] [-u]

[-p] => Opens a Java Client session with the parameters specified.

[IP address] Specifies the IP address of the KVM switch to

connect to.

[service port] Specifies the service port of the KVM switch. The

default value is 9000. This is command is opti onal.

[port number] Specifies the port to access after the JavaClient logs

in. If port number is set to 256, the client will enter array mode

after login.

Chapter 4. Logging In

[-u] specifies the username for logging in. Without this parameter ,

the default username will be: administrator.

[-p] Specifies the password for logging in. Without this parameter ,

the default password will be: password.

Example: Java -jar Javaclient.jar 192.168.0.2:9000:8 -u admin -p test

Chapter 5

The User Interface

Overview

Once you have successfully logged in, the KVM over IP switch’s user interface

Main Page appears. The look of the page varies slightly, depending on which

method you used to log in. Each of the interfaces is described in the sections

that follow.

The Web Browser Main Page

To ensure multi-platform interoperability, access to the KVM over IP switches

can be accomplished with most standard web browsers. Once users log in and

are authenticated (see page 48), the Web Browser Main Page comes up, with

the Port Access page displayed:

Note: The screen depicts a Super Administrator’ s page. Depending on a user’s

type and permissions, not all of these elements appear.

Chapter 5. The User Interface

Page Components

The web page screen components are described in the tab le, bel ow:

Manufacturing Number

The “MFG Number” (Manufacturing Number) is an internal serial number

used by ATEN’s factory and technical support staff to identify products. This

number does not affect products’ warranty. If your product requires after-sales

services, you may provide the MFG Number to ATEN’s sales or technical

support staff to identify the product and mo del number.

No. Item Description

1 Tab Bar The tab bar contains the KVM over IP switch’s main

operation categories. The items that appear in the

tab bar are determined by the user ’s type, and the

authorization options that were selected when the

user ’s account was created.

2 Menu Bar The menu bar contains operational sub-categories

that pertain to the item selected in the tab bar. The

items that appear in the menu bar are determined by

the user’s type, and the authorization options that

were selected when the user’s account was created.

3 Sidebar The Sidebar provides a tree view listing of ports that

relate to the various tab bar and menu bar selections.

Clicking a node in the Sidebar brings up a page with

the details that are relevant to it.

There is a Filter button at the bottom of the Sidebar

that lets you expand or narrow the scope of the ports

that appear in the tree. The Filter function is

discussed in detail on page 106

4 About About provides information regarding the switch’s

current firmware version.

5 Logout Click this button to log out of your KVM over IP switch

session.

6 Welcome Message If this function is enabled (see Welcome Message*,

page 127), a welcome message displays here.

7 Interactive Display Panel This is your main work area. The screens that appear

reflect your menu choices and Sidebar node

selection.

KVM over IP Switch User Manual

The Tab Bar

The number and type of icons that appear on the Tab Bar at the top of the page

are determined by the user’s type (Super Administrator, Administrator, User)

and the permissions assigned when the user’s account was created. The

functions associated with each of the icons are explained in the table below:

There are two small icons at the extreme right of the page. Their functions are

described in the table, below:

Icon Function

Port Access: The Port Access page is used to access and control the

devices on the KVM over IP switch installation. This page is available

to all users.

User Management: The User Management page is used to create

and manage Users and Groups. It can also be used to assign devices

to them. User Management is discussed on page 147. This tab is

available to the Super Administrator, as well as administrators and

users who have been given User Management permission. The tab

doesn’t appear for other administrators and users.

Device Management: The Device Management page is used to

configure and control the overall operation of the KVM over IP switch.

This page is available to the Super Administrator, as well as

administrators and users who have been given Device Management

permission. The tab doesn’t appear for other administrators and users.

Log: The Log page displays the contents of the log file. The Log page

is discussed on page 204.

Maintenance: The Maintenance page is used to install new firmware;

backup and restore configuration and account information; ping

network devices; and restore default values. The Maintenance page is

discussed on page 208. This page is available to the Super

Administrator (and Administrators and Users with Maintenance

permission). The icon doesn’t display on the page of ordinary

administrators and users.

Download: Users can click this icon to download AP versions of the

Windows Client; the Java Client; and the Log Server. This page is

available to all users. The programs that can be downloaded depend

on the user’s permissions.

Icon Function

Click this icon to brings up a panel with information about the KVM

over IP switch firmware version.

Click this icon to log out and end your KVM over IP switch session.

Chapter 5. The User Interface

The AP GUI Main Page

With WinClient AP, and Java Client AP access, once users log in (see Logging

In, page 47), the GUI Main Page comes up:

The GUI Main Page is similar to that of the Web Browser. The differences

between them are as follows:

1. The AP GUI version doesn’t have a menu bar below the tab bar; it has a

series of tabs like a notebook, instead. Like the Web Browser interface,

however, the makeup of the tabbed notebook changes depending on the

items selected on the main Tab Bar and in the Sidebar.

2. In addition to Filter, there are also buttons for Scan and Array Mode at the

bottom of the Sidebar. These functio ns are discussed in Chapter 6, Port

Access.

3. There is a hidden Control Panel at the upper or lower center of the screen

that becomes visible when you mouse over it. (The default is at the upper

center of the screen.)

4. There is an additional icon at the extreme right of the page: . Click this

icon to close the GUI Main Page and go to the display of the last selected

port.

KVM over IP Switch User Manual

5. The GUI can be navigated via the keyboard as shown in the table, below:

Keys Action

Ctrl + P Opens the Port Access page.

Ctrl + U Opens the User Management page.

Ctrl + D Opens the Device Management page.

Ctrl + L Opens the Log page.

Ctrl + M Opens the Maintenance page.

Ctrl + A Opens the Download page.

F1 To see About information

F2 To edit the port name of the selected port.

F4 Selects the Sidebar (left) panel.

F5 Selects the main (right) panel

F7 Closes the GUI.

F8 To log out.

Chapter 5. The User Interface

The Local Console GUI Main Page

The Local Console GUI Main Page is similar to the Java and Windows AP GUI

Main Page:

The major difference is that the Local Console Main Page doesn’t have a tab

for Download.

In addition, there are two small icons at the bot tom right – as described in the

following table.

Icon Function

Speaker. Allows sound output from the servers connected to the

switch’s ports to be heard on the speakers connected to the Local

Console. Click the icon to toggle speaker support On and Off. When

Off, a red X displays across the icon.

Microphone. Allows microphone input from the Local Console to be

sent to the servers connected to the switch’s ports. Click the icon to

toggle microphone support On and Off. When Off, a red X displays

across the icon.

KVM over IP Switch User Manual

The Control Panel

WinClient Control Panel

Since the WinClient Control Panel (for the ActiveX Web Viewer and

WinClient AP) contains the most complete functionality, this section describes

the WinClient Control Panel. Although the Java Control Panel (for the Web

Viewer and Java Client AP) does not enable all of the features that this one

does, the functions that they do share are the same, and you can refer to the

information described here when using it.

The Control Panel is hidden at the upper or lower center of the screen (the

default is at the upper center), and becomes visible when you mouse over it.

The panel consists of three rows: an icon row at the top, and two text rows

below it:

Note: The above image shows the complete Control Panel. The icons that

appear can be user selected. See Control Panel Configuration, page 99,

for details.

By default, the upper text row shows the video reso lut ion of the rem ote

display. As the mouse pointer moves over the icons in the icon bar,

however, the information in the upper text row changes to describe the

icon's function. In addition, if a message from another user is entered in

the message board, and you have not opened the message board in your

session, the message will appear in the upper row.

The lower row shows the IP address of the device you are accessing at the

left of the row. The center of the row indicat es whi ch bus the user is on

(the number before the slash), and the total number of users on that bus

(the number behind the slash).

Note: 1. The bus and user information in the center of the row only

displays if it has been enabled. See Bus Info, page 100 for details.

2. See Multiuser Operation, page 232 for further information

regarding the KVM over IP switch’s bus assignments.

Chapter 5. The User Interface

Right clicking in the text row area brings up a menu-style versi on of the

toolbar. In addit ion, it allows you to select options for the Screen Mode,

Zoom, Mouse Pointer, Mouse Sync Mode and Macro List. These functions

are discussed in the sections that follow.

To move the Control Panel to a different location on the screen, place the

mouse pointer over the text row area, then click and drag.

KVM over IP Switch User Manual

WinClient Control Panel Functions

The Control Panel functions are described in the table below.

Icon Function

This is a toggle. Click to make the Control Panel persistent – i.e., it

always displays on top of other screen elements. Click again to have

it display normally.

Click to bring up the Macros dialog box (see page 69 for details).

Click to bring up the Video Options dialog box. Right-click to perform

a quick Auto Sync (see Video Settings, page 78, for details).

Click to perform a video and mouse autosync operation. It is the

same as clicking the Auto-sync button in the Video Options dialog

box (see Video Settings, page 78).

Toggles the display between Full Screen Mode and Windowed Mode.

Click to take a snapshot (screen capture) of the remote display.

See Snapshot, page 100, for details on configuring the Snapshot

parameters.

Click to bring up the Message Board (see The Message Board,

page 84).

Click to send a Ctrl+Alt+Del signal to the remote system.

Click to toggle the remote display between color and gray scale

views.

Click to bring up the Virtual Media dialog box. The icon changes

depending on the status of the virtual media function. See Virtual

Media, page 86, for specific details.

Note: This icon displays in gray when the function is disabled or not

available.

Click to zoom the remote display window.

Note: This feature is only available in windowed mode (Full Screen

Mode is off). See Zoom, page 91 for details.

Click to bring up the on-screen keyboard (see The On-Screen

Keyboard, page 92).

Click to select the mouse pointer type.

Note: This icon changes depending on which mouse pointer type is

selected (see Mouse Pointer Type, page 94).

Chapter 5. The User Interface

Click to toggle Automatic or Manual mouse sync.

When the selection is Automatic, a green  appears on the icon.

When the selection is Manual, a red X appears on the icon.

See Mouse DynaSync Mode, page 97 for a complete explanation of

this feature.

Click to toggle sound from the remote server to be heard on the client

computer’s speakers on or off. The “prohibited” symbol (a red circle

with a diagonal bar) displays on the icon when the speaker is toggled

Off.

Click to display a dropdown list of User macros in order to access

and run macros more conveniently than using the Macros dialog box

(see the Macros icon in the table above, and the Macros section on

page 69).

The Power Over the Net™ icon allows the device to be powered on,

powered off or rebooted, when the device is connected to a

compatible PON “PN” series unit. (For more information on

configuring PON features see PON Devices, page 199).

See Power Over the Net™, page 95 for a complete explanation of

this feature.

The Extended Displays icon allows you to select monitors to view in

an extended display setup (see page 96). See Extended Display,

page 139 for a complete explanation of how to set this feature up.

Under an accessed port, click to skip to the first port accessible to the

user on the entire installation without having to recall the Port Access

page.

Under an accessed port, click to skip to the first port accessible to the

user that is previous to the current one without having to recall the

Port Access page.

Under an accessed port, click to skip to the first port accessible to the

user that is after the current one without having to recall the Port

Access page.

Under an accessed port, click to skip to the last port accessible to the

user on the entire installation without having to recall the Port Access

page.

Under an accessed port, click to begin Auto Scan Mode. The KVM

over IP switch automatically switches among the ports that were

selected for Auto Scanning with the Filter function (see Filter,

page 106). This allows you to monitor their activity without having to

switch among them manually.

Under an accessed port, click to invoke Panel Array Mode (see Panel

Array Mode, page 230).

Under an accessed port, click to recall the GUI.

KVM over IP Switch User Manual

Click to bring up the Control Panel Configuration dialog box.

See Control Panel Configuration, page 99, for details on configuring

the Control Panel.

Click to exit the viewer.

Exiting from a Browser Viewer session brings you back to the web

browser Main Page.

Exiting from a WinClient AP session brings you back to the login

dialog box (see page 49).

Exiting from a Java Client AP session brings you back to the login

dialog box (see page 53).

These icons show the Num Lock, Caps Lock, and Scroll Lock status

of the remote computer.

When the lock state is On, the LED is bright green and the lock

hasp is closed.

When the lock state is Off, the LED is dull green and the lock hasp

is open.

Click on the icon to toggle the status.

Note: These icons and your local keyboard icons are in sync.

Clicking an icon causes the corresponding LED on your keyboard to

change accordingly. Likewise, pressing a Lock key on your keyboard

causes the icon’s color to change accordingly.

Chapter 5. The User Interface

Macros

The Macros icon provides access to three functions found in the

Macros dialog box: Hotkeys, User Macros, and System Macros. Each

of these functions is described in the following sections.

Hotkeys

Various actions related to manipulating the remote server can be accomplished

with hotkeys. The Hotkey Setup utility (accessed by clicking this icon), lets you

configure which hotkeys perform the actions.

The hotkeys that invoke an action are shown to the right of its name. Use the

checkbox to the left of an action’s name to enable or disable its hotkey.

To change the hotkey for an action, do the following:

1. Highlight the Action, then click Set Hotkey.

2. Press your selected Function keys (one at a time). The key names appear in

the Hotkeys field as you press them.

You can use the same function keys for more than one action, as long

as the key sequence is not the same.

To cancel setting a hotkey value, click Cancel; to clear an action’s

Hotkeys field, click Clear.

3. When you have finished keying in your sequence, click Save.

To reset all the hotkeys to their default values, click Reset.

KVM over IP Switch User Manual

An explanation of th e Hotkey actions is given in the table below:

Action Explanation

Exit remote location Breaks the connection to the KVM over IP switch and returns you

to local client computer operation. This is equivalent to clicking

the Exit icon on the Control Panel. The default keys are F2, F3,

F4.

Adjust Video Brings up the Video Settings dialog box. This is equivalent to

clicking the Video Settings icon on the Control Panel. The default

keys are F5, F6, F7.

Toggle Control

Panel Toggles the Control Panel Off and On. The default keys are F3,

F4, F5.

Toggle mouse

display If you find the display of the two mouse pointers (local and

remote) to be confusing or annoying, you can use this function to

shrink the non-functioning pointer down to a barely noticeable tiny

circle, which can be ignored. Since this function is a toggle, use

the hotkeys again to bring the mouse display back to its original

configuration. This is equivalent to selecting the Dot pointer type

from the Mouse Pointer icon on the Control Panel. T he default

keys are F7, F8, F9.

Note: The Java C ontrol Panel does not have this feature.

Adjust mouse This synchronizes the local and remote mouse movements. The

default keys are F8,F7,F6.

Video Auto-sync This combination performs an auto-sync operation. It is

equivalent to clicking the Video Autosync icon on the Control

Panel. The default keys are F6,F7,F8.

Show/Hide Local

Cursor Toggles off and on: hides local cursor and locks the mouse

pointer and keyboard use within the Windows/Java Client AP

window, plus hides the control panel. This is equivalent to

selecting the Single pointer type from the Mouse Pointer icon on

the Control Panel. The default keys are F4,F5.

Substitute Ctrl key If your local client computer captures Ctrl key combinations,

preventing them from being sent to the remote server, you can

implement their effects on the remote server by specifying a

function key to substitute for the Ctrl key. If you substitute the F11

key, for example, pressing [F11 + 5] would appear to the remote

server as [Ctrl + 5]. The default key is F11.

Substitute Alt key Although all other keyboard input is captured and sent to the KVM

over IP switch, [Alt + Tab] and [Ctrl + Alt + Del] work on your local

client computer. In order to implement their effects on the remote

server, another key may be substituted for the Alt key. If you

substitute the F12 key, for example, you would use [F12 + Tab]

and [Ctrl + F12 + Del]. The default key is F12.

Chapter 5. The User Interface

User Macros

User Macros are created to perform specific actions on the remote server. To

create the macro, do the following:

1. Select User Macros, then click Add.

2. In the dialog box that comes up, replace the “New Macro” text with a

name of your choice for the macro:

KVM over IP Switch User Manual

3. Click Record.

The dialog box dis a pp ears, and a small panel appears at the top left of the

screen:

4. Press the keys for the macro.

To pause macro recording, click Pause. To resume, click Pause again.

Clicking Show brings up a dialog box that lists each keystroke that you

make, together with the amount of time each one takes:

Clicking Cancel cancels all keystrokes.

When you have finished, click Stop. (This is the equivalent of

clicking Done in Step 5.)

Note: 1. Case is not considered – typing A or a has the same effect.

5. When recording the macro the focus must be on the remote

screen. It cannot be in the macro dialog box.

2. Only the default keyboard characters may be used. Alternate

characters cannot be used. For example, if the keyboard is

Traditional Chinese and default character is A the alternate

Chinese character obtained via keyboard switching is not

recorded.

Chapter 5. The User Interface

6. If you haven’t brought up the Show dialog, click Done when you have

finished recording your macro. Yo u retu rn to the Macros dialog box with

your system macro key presses displayed in the Macro column:

7. If you want to change any of the keystrokes, select the macro and click

Edit. This brings up a dialog box similar to the one for Show. You can

change the content of your keystrokes, change their order, etc.

8. Repeat the procedure for any other macros you wish to create.

KVM over IP Switch User Manual

After creating your macros, you can run them in any of three ways:

1. By using the hotkey (if one was assigned).

2. By opening the Macro List on the Contro l Panel and clicking the one you

want (see page 67).

3. By opening this (Macros) dialog box

and clicking Play.

If you run the macro from this dialog box,

you have the option of specifying how the

macro runs.

If you choose Play Without Wait, the macro runs the key presses one after

another with no time delay between th em.

If you choose Play With Time Control, the macro waits for the amount of

time between key presses that you took when you created it. Click on the

arrow next to Play to make your choice.

If you click Play without op ening the list, the macro runs with the default

choice (NoWait or TimeCtrl), which is shown in the Playback column.

You can change the default choice by clicking on the current choice

(NoWait in the screenshot above), and selecting the alternate choice.

Note: 1. Information about the Search function is given on page 75.

2. User Macros are stored on the Local Client computer of each user.

Therefore, there is no limitation on the of number of macros, the size

of the macro names, or makeup of the hotkey combi nati ons that

invoke them

Chapter 5. The User Interface

Search

Search, at the bottom of the dialog box, let s yo u fil ter the list of macros that

appear in the large upper panel for you to play or edit. Click a radio button to

choose whether you want to search by name or by key; key in a string for the

search; then click Search. All instances that match your search string appear in

the upper panel.

System Macros

System Macros are used to create exit macros for when you close a session. For

example, as an added measure of security, you could create a macro that sends

the Winkey-L combination which would cause the remote s erver’s log in page

to come up the next time the device was accessed. To c reate the macro, do the

following:

1. Select System Macros, then click Add.

2. In the dialog box that comes up, replace the “New Macro” text with a

name of your choice for the macro:

KVM over IP Switch User Manual

3. Click Record.

The dialog box dis a pp ears, and a small panel appears at the top left of the

screen:

4. Press the keys for the macro.

To pause macro recording, click Pause. To resume, click Pause again.

Clicking Show brings up a dialog box that lists each keystroke that you

make, together with the amount of time each one takes (see page 76).

Note: 1. Case is not considered – typing A or a has the same effect.

5. When recording the macro the focus must be on the remote

screen. It cannot be in the macro dialog box.

2. Only the default keyboard characters may be used. Alternate

characters cannot be used. For example, if the keyboard is

Traditional Chinese and default character is A the alternate

Chinese character obtained via keyboard switching is not

recorded.

6. If you haven’t brought up the Show dialog, click Done when you have

finished recording your macro. You return to the Macros dialog box with

your system macro key presses disp layed in the Macro column:

Chapter 5. The User Interface

7. If you want to change any of the keystrokes, select the macro and click

Edit. This brings up a dialog box similar to the one for Show. You can

change the content of your keystrokes, change their order, etc.

8. Repeat the procedure for any other macros you wish to create.

Once the system macros have been created, they are available for use on a

port-by-port basis. They get selected on a port’s Port Configuration  Port

Properties page (see Port Level, page 136 for details).

Note: 1. In format ion about the Search function is given on page 75.

2. You can choose only one system macro per port.

3. Systems macros are stored on the switch, therefore macro names may

not exceed 64 Bytes; hotkey combinations may not exceed 256 Bytes.

(Each key usually takes 3–5 Bytes.)

KVM over IP Switch User Manual

Video Settings

Clicking the Hammer icon on the Control Panel brings up the Basic

Video Settings dialog box with basic settings. The options in the basic

dialog box allow you to adjust the Screen Position, set Auto-Sync, and slide the

Performance bar setting. Selecting the Advanced button opens the Advanced

Video Settings dialog bo x, providing more detailed options including; RGB,

Gamma, Video Quality, Enable Refresh, Transparency and Color Depth

Control, as shown below:

Basic Video Settings

Chapter 5. The User Interface

Advanced Video Settings

The meanings of the video adju stment options are given in the table:

Options Usage

Screen Position Adjust the horizontal and vertical position of the remote server

window by Clicking the Arrow buttons.

Auto-Sync Click Auto-Sync to have the vertical and horizontal offset values of

the remote screen detected and automatically synchronized with the

local screen.

Note: 1. If the local and remote mouse pointers are out of sync, in

most cases, performing this function will bring them back

into sync.

2. This function works best with a bright screen.

3. If you are not satisfied with the results, use the Screen

Position arrows to position the remote display manually.

KVM over IP Switch User Manual

RGB Drag the slider bars to adjust the RGB (Red, Green, Blue) values.

When a RGB value is increased, the RGB component of the image is

correspondingly increased.

If you enable Set to Grayscale, the remote video display is changed

to grayscale.

Clicking the Reset button brings the RGB settings back their default

values.

Gamma This section allows you to adjust the video display's gamma level.

This function is discussed in detail in the next section, Gamma

Adjustment.

Performance Use the slide bar to select the type of Internet connection that the

local client computer uses. The switch will use that selection to

automatically adjust the Video Quality settings to optimize the quality

of the video display.

Since network conditions vary, if none of the pre-set choices seem to

work well, you can select Advanced and use the Video Quality slider

bar to adjust the settings to suit your conditions.

Enhanced Text

Mode Check this to solve video display problems related to video screen

resolution that affect some interface systems (e.g., Sun Blade 1000

and other servers). This setting can improve the image color on some

displays.

Default YUV: 4:1:1

Enhanced Text Mode YUV: 4:4:4

Video Quality Drag the slider bar to adjust the overall Video Quality. The larger the

value, the clearer the picture and the more video data goes through

the network. Depending on the network bandwidth, a high value may

adversely effect response time.

Enable Refresh The KVM over IP switch can redraw the screen every 1 to 99

seconds, eliminating unwanted artifacts from the screen. Select

Enable Refresh and enter a number from 1 through 99. The KVM

over IP switch will redraw the screen at the interval you specify. This

feature is disabled by default. Click to put a check mark in the box

next to Enable Refresh to enable this feature.

Note: 1. The switch starts counting the time interval when mouse

movement stops.

2. Enabling this feature increases the volume of video data

transmitted over the network. The lower the number

specified, the more often the video data is transmitted.

Setting too low a value may adversely affect overall

operating responsiveness.

Transparency Adjusts the transparency of the toolbar that comes up when the GUI

hotkey ([Scroll Lock][Scroll Lock], for example), is invoked. Slide the

bar until the display in the example window is to you r liking.

Options Usage

Chapter 5. The User Interface

Bandwidth Considerations

Adjusting various video settings allow you to achieve a very low transmission

of data across a network. To do so, use the following settings:

1. In Video Settings, set Performance: to 100M Ethernet or lower, and

uncheck Enhanced Text Mode.

2. Under the Maintenance tab, select Terminal. Type setmaxframerate 30 0

and press [Enter].

Note: The settings above provide the lowest video perfo rm ance for KVM

access. With performance and enhancements limited, Motion JPEG

video compression is disabled, greatly reducing network bandwidth for

video transmissions.

Color Depth

Control This setting determines the richness of the video display by adjusting

the amount of color information.

Preset /

Custom Using the Preset and Custom buttons allow you to set and save

custom video settings, and revert back to default video settings.

Options Usage

KVM over IP Switch User Manual

Bandwidth Comparison Table

The table below is for reference only and provides a view of how adjustments

to video settings can decrease network bandwidth.

Setting

Performance /

Enhanced Text

Mode

100M Ethernet /

Enhanced Text

Mode Enabled

100M Ethernet /

Enhanced Text

Mode Disabled

100M Ethernet /

Enhanced Text

Mode Disabled

Max Frame Rate 0 0 30

Video Compression Wavelet JPEG JPEG

Static Image Rate 0.72 Mbps 0.72 Mbps 0.2 Mbps

Keyboard/Mouse

Rate 1.02 Mbps 0.97 Mbps 0.32 Mbps

Web Browsing Rate 7.1 Mbps 2.55 Mbps 2.0 Mbps

Video and Web

Browsing Rate 64.0 Mbps 31.8 Mbps 27.2 Mbps

Chapter 5. The User Interface

Gamma Adjustment

If it is necessary to correct the gamma level for the remote video display, use

the Gamma function of the Video Settings dialog box.

Under Advanced configuration, there are ten preset and four user -defined

levels to choose from. Drop down the list box and choose the most suitable

one.

For greater control, clicking the Advanced button brings up the following

dialog box:

Click and drag the diagonal li ne at as many poin ts as yo u wish to achi ev e

the display output you desire.

Click Save As to save up to four user-defined configurati ons der ived f rom

this method. Saved configurations can be recalled from the list box at a

future time.

Click Reset to abandon any changes and return the gamma line to its

original diagonal position.

Click OK to save your changes and close the dialog box.

Click Cancel to abandon your changes and close the dialog box.

Note: For best results, change the gamma while viewing a remote server.

KVM over IP Switch User Manual

The Message Board

The KVM over IP switch supports multiple user logins, which may

cause access conflicts. To alleviate the problem, a message board has

been provided, which allows users to communicate with each other:

Button Bar

The buttons on the Button Bar are toggles. Their actions are described in the

table below:

Button Action

Enable/Disable Chat. When disabled, messages posted to the board

are not displayed. The button is shadowed when Chat is disabled. The

icon displays next to the user's name in the User List p anel when the user

has disabled Chat.

Occupy/Release Keyboard/Video/Mouse. When you Occupy the KVM,

other users cannot see the video, and cannot input keyboard or mouse

data. The button is shadowed when the KVM is occupied. The icon

displays next to the user's name in the User List panel when the user has

occupied the KVM.

Occupy/Release Keyboard/Mouse. When you Occupy the KM, other

users can see the video, but cannot input keyboard or mouse data. The

button is shadowed when the KM is occupied. The icon displays next to

the user's name in the User List panel when the user has occupied the

KM.

Show/Hide User List. When you Hide the User List, the User List panel

closes. The button is shadowed when the User List is open.

Chapter 5. The User Interface

Message Display Panel

Messages that users post to the board - as well as system messages - display in

this panel. If you disable Chat, however, messages that get posted to the board

won't appear.

Compose Panel

Key in the messages that you want to post to the board in thi s pane l. Click

Send, or press [Enter] to post the message to the board.

User List Panel

The names of all the logged in users are listed in this panel.

Your name appears in blue; other users' names appear in bl ack.

By default, messages are posted to all users. To post a message to one

individual user, select the user's name before sending your message.

If a user's name is selected, and you want to post a message to all users,

select All Users before sending your message.

If a user has disabled Chat, its icon displays before the user's name to

indicate so.

If a user has occupied the KVM or the KM, its icon displays before the

user's name to indicate so.

KVM over IP Switch User Manual

Virtual Media

The Virtual Media feature allows a drive, folder, image file,

removable d isk, or sm art card reader on a user’s system to appear and

act as if it were installed on the remote server. Virtual Media can be mounted

from the Control Panel or be aut o-mounted via drag and drop.

The Virtual Media icon changes depend ing on the status of the virtual media

function, as shown in the table below:

Mounting Virtual Media - Control Panel

To mount a virtual media device, do the followin g:

1. Click the Virtual Media icon to bring up the Virtual Media dialog box:.

Note: The T button at the top right brings up a slider to adjust the

transparency of the dialog box. After making your adjustment, click

anywhere in the dialog box to dismiss the slider.

Icon Function

The icon displays in gray to indicate that the virtual media

function is disabled or not available

The icon displays in blue to indicate that the virtual media

function is available. Click the icon to bring up the virtual

media dialog box.

The icon displays in blue with a red X to indicate that a virtual

media device has been mounted on the remote server. Click

the icon to unmount all redirected devices.

Chapter 5. The User Interface

2. Click Add; then select the media source.

Depending on your selection, additional dialog boxes appear to enable you

to select the drive, ISO file, folder, or removable disk you desire.

See Virtual Media Support, page 294 for a list of supported virtual media

types, and details about mounti ng them .

3. If your device only supports full speed USB, put a check in the Disable

High Speed USB Operation Mode checkbox.

4. To add additional media sources, click Add, and select the source as many

times as you require. Up to three virtual media choices can be mounted.

The top three in the list are the ones that are selected. Virtual Media and

Smart Card readers can be mounted at the same time. To rearrange the

selection order, highlight the device you want to move, then click the Up

or Down Arrow button to promote or demote it in th e list.

5. Read refers to the redirected device being able to send data to the remote

server; Write refers to the redirected device being able to have data from

the remote server written to it. For the redirected device to be writable as

well as readable, click to put a check in the Enable Write checkbox:

Note: If a redirected device cannot be written to, it appears in gray.

KVM over IP Switch User Manual

6. To remove an entry from the list, select it and click Remove.

7. After you have made your media source selections, click Mount. The

dialog box closes. The virtual me dia devi ces that you have selected are

redirected to the remote server, where they show up as drives, files,

folders, etc. on the remote server’s file system.

Once mounted, you can treat the virtual media as if they really existed on

the remote server – drag and drop fil e s to /from them; open files on the

remote server for editing and save them to the redirected media, etc.

Files that you save to the redirected media will actually be saved on your

local client computer’s storage. Files that you drag from the redirected

media will actually come from your local client computer’s storage.

8. To end th e re direc ti on, br in g up th e Control Panel and click on the Virtual

Media icon. All mounted devices are autom a ti cally unmounted.

Mounting V irtual Media - Drag and Dr op

It will be easier to preform a drag and drop mount if you set the mouse pointer

option to Dual (see Mouse Pointer Type , page 94).

To mount a virtual media device via drag and drop, do the follo wing:

1. Open a session on the remote server and ensure the Virtual Media icon is

blue:

Chapter 5. The User Interface

2. Open an Explorer window on the local computer and select the media

source you want to mount, then hold a left-click with the mo use to drag

and drop the virtual media source to t he rem ote view window, as shown

below:

Drag and Drop = Virtual Media Read only

Drag and Drop + [Ctrl] = Virtual Media Read + Write

See Virtual Media Support, page 294 for a list of supported virtual media

types, and details about mounti ng them .

3. While the virtual media drive mounts a message will appear on the remote

view screen, as shown here:

(Continues on next page.)

KVM over IP Switch User Manual

4. The virtual m e dia devi ces that you have dragged and dropped are

redirected to the remote server, where they show up as drives, files,

folders, etc. on the remote server’s file system.

Note: If a redirected device cannot be written to, it appears in gray.

Once mounted, you can treat the virtual media as if they really existed on

the remote server – drag and drop fil e s to /from them; open files on the

remote server for editing and save them to the redirected media, etc.

Files that you save to the redirected media will actually be saved on your

local client computer’s storage. Files that you drag from the redirected

media will actually come from your local client computer’s storage.

5. To end th e re direc ti on, br in g up th e Control Panel and click on the Virtual

Media icon. All mounted devices are autom a ti cally unmounted.

Chapter 5. The User Interface

Zoom

The Zoom icon controls the zoom factor for the remote view window.

Settings are as follows:

Setting Description

100% Sizes and displays the remote view window at 100%.

75% Sizes and displays the remote view window at 75%.

50% Sizes and displays the remote view window at 50%.

25% Sizes and displays the remote view window at 25%.

1:1 Sizes and displays the remote view window at 100%. The difference

between this setting and the 100% setting is that when the remote

view window is resized its contents don’t resize – they remain at the

size they were. To see any objects that are outside of the viewing

area move the mouse to the window edge, to have the screen scroll.

KVM over IP Switch User Manual

The On-Screen Keyboard

The KVM over IP switch supports an on-screen keyboard, available in

multiple languages, with all the standard keys for each supported

language. Click this icon to pop up the on-screen keyb oard:

One of the major advantages of the on-screen keyboard is that if the keyboard

languages of the remote and local systems aren’t the same, you don’t have to

change the configuration settings for either system. Just bring up the on-screen

keyboard; select the language used by the server you are accessing; and use the

on-screen keyboard to communicate with it.

Note: You must use your mouse to click on the keys. You cannot use your

actual keyboard.

Changing Languages

To change languages, do the following:

1. Click the down arro w next to the currently selected language, to drop

down the language list.

2. Select the new lang uage from the list.

Chapter 5. The User Interface

Selecting Platforms

The On-screen Keyboard supports the Sun platform as well as the PC. To select

the platform, do the followi ng:

1. Click the down arrow next to the currently selected platform, to d rop down

the platform list.

2. Select the new platform from the list.

Expanded Keyboard

To display/hide the expanded keyboard keys, click the arrow to the right of the

language list arrow.

KVM over IP Switch User Manual

Mouse Pointer Type

KVM over IP switches offer a number of mouse pointer options when

working in the remote display. Click this icon to select from the

available choices:

Note: 1. Before accessing a port, only Dual and Crosshairs are available for

the Windows Viewers. Once the port is accessed, four pointers are

available.

2. The Dot pointer is not available with the Java Client Viewer or the

Java Client AP.

3. Selecting the Single pointer has the same effect as the Toggle mouse

display hotkey function (see Toggle mouse display, page 70 for

details).

4. Th e icon on the Control Panel changes to match your choice.

Chapter 5. The User Interface

Power Over the Net™

The Power Over the Net™ icon provides the abili ty to power on,

power off, and reboot outlets associated with the port on the PON

device (see Power Management, page 139 for detail s) from the control panel.

Click this icon to select from the available choices:

After clicking on the PON icon, a li st o f the power outlets associated with the

connected port appears with the available op tions:

Options Usage

On=>Off Sends a Power Off signal to the selected outlet.

On=>Reboot Sends a Reboot signal to the selected outlet.

Off=>On Sends a Power On signal to the selected outlet.

All Sends the selected signal ( On, Off, Reboot) to all associated

outlets.

Pending A signal has been sent to the outlet and is in the process of

performing the action.

KVM over IP Switch User Manual

Extended Displays

The Extended Displays icon provides the ability to view the screens in

an extended display setup. When you click the icon the Display Panel

window appears with the extended screens, as shown here:

The size and number of screens in the Display Panel window depends on how

the setup is configured. (see Multiple-View, page 144 for details).

Display Panel Window

Options Usage

Switch Double click a screen in the Display Panel window to switch to that

extended display.

Expand /

Collapse Hover the mouse pointer over the edge of the Display Panel window

until it turns into a double arrow, then click and drag to expand or

collapse the window size.

Move Put the mouse pointer inside the Display Panel window, click and

drag to move the window anywhere on the computer screen. The

Display Panel window can be moved outside the remote session s.

Close Click the X or the Multiple Displays icon on the control panel to close

the control panel window.

Chapter 5. The User Interface

Mouse DynaSync Mode

Synchronization of the local and remot e mouse poi nters is

accomplished either automatically or manually.

Automatic Mouse Synchronization (DynaSync)

Mouse DynaSync provides automatic locked-in synching of the remote and

local mouse pointers – eliminating the need to constantly resync the two

movements.

Note: This feature is only available for Windows and Mac systems (G4 and

higher) whose adapter attribute OS setting is configured for Win or Mac

(see Port Properties, page 136), which are connected to the switch with

one of the following Adapter Cables: KA7166, KA7168 , KA7169,

KA7170, KA7175, KA7176, KA7177, or KA7178.

All other configurations mu st use manual mouse synchronization

(described in the next section).

The icon on the Control Panel indicates the synchronizatio n mode status as

follows:

When Mouse DynaSync is available, clicking the icon toggles its status

between enabled and /disabled. If you choose to disable Mouse DynaSync

mode, you must use the manual synching procedures described under Manual

Mouse Synchronization, page 98.

Icon Function

This icon displays in gray to indicate that Mouse DynaSync is not

available – you must use manual synching pr ocedures. This is the

default setting for all KVM Adapters other than the KA7166,

KA7168, KA7169, KA7170, KA7175, KA7176, and KA7177.

The green check mark on this icon indicates that Mouse DynaSync

is available and is enabled. This is the default setting when Mouse

DynaSync is available. (See the Note, above.)

The red X on this icon indicates that Mouse DynaSync is available

but is not enabled.

KVM over IP Switch User Manual

Mac and Linux Considerations

For Mac OS versions 10.4.11 and higher, there is a second DynaSync

setting to choose from. If the default Mouse DynaSync result is not

satisfactory, try the Mac 2 setting. To select Mac 2, right click in the text

area of the Control Panel and select Mouse Sync Mode  Automatic for

Mac 2:

Linux doesn’t support DynaSync Mode, but there is a setting on the Mouse

Sync Mode menu for Redhat AS3.0 systems. If you are using a USB

Adapter Cable (see the Note on the previ ou s page), with an AS3. 0 system

and the default mouse synchronization is not satisfactory, you can try the

Redhat AS3.0 setting. In either case, you must perform the manual mouse

synchronization procedures described in th e ne xt section.

Manual Mouse Synchronization

If the local mouse pointer goes out of sync with the remote system's mouse

pointer there are a number of methods to bring them back into sync:

1. Perform a video and mouse auto sync by cli cking the Video Settings icon

on the Control Panel (see page 78).

2. Perform an Auto Sync with the Video Adjustment function (see Video

Settings, page 78, for details).

3. Invoke the Adjust Mouse function with the Adjust Mouse hotkeys (see

Adjust mouse, page 70, for details).

4. Move the pointe r int o all 4 corners of the screen (in any order).

5. Drag the Control Panel to a different position on the screen.

6. Set the mouse speed and acceleration for each problematic server attached

to the switch. See Additional Mouse Synchronization Procedures ,

page 282, for instructions.

Chapter 5. The User Interface

Control Panel Configuration

Clicking the Control Panel icon brings up a dialog box that allows you to

configure the items that appear on the Control Panel, as well as its graphical

settings:

The organization of the dialog box is described in the table, below:

Item Description

Customize

Control Panel Allows you to select which icons display in the Control Panel. Check

the ones you want to see, uncheck the ones you don’t want.

Control Panel

Style Enabling Transparent makes the Control Panel semi-transparent,

so that you can see through it to the display underneath.

Enabling Icon causes the Control Panel to display as an icon until

you mouse over it. When you mouse over the icon, the full panel

comes up.

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100

Screen Options If Full Screen Mode is enabled, the remote display fills the entire

screen.

If Full Screen Mode is not enabled, the remote display appears as

a window on the local desktop. If the remote screen is larger than

what is able to fit in the window, move the mouse pointer to the

screen border that is closest to the area you want to view and the

screen will scroll.

If Keep Screen Size is enabled, the remote screen is not resized.

If the remote resolution is smaller than that of the local monitor,

its display appears like a window centered on the screen.

If the remote resolution is larger than that of the local monitor,

its display is centered on the screen. To access the areas that

are off screen, move the mouse to the corner of the screen that

is closest to the area you want to view and the screen will

scroll.

If Keep S creen Size is not enabled, the remote screen is resized to

fit the local monitor's reso lution.

Scrolling

Method In cases where the remote screen display is larger than your monitor,

you can choose how to scroll to the areas that are off-screen.

If you select Mouse Movement, the screen will scroll when you

move the mouse pointer to your screen border.

If you select Scroll Bars, scroll bars appear around the screen

borders that you can use to scroll to the off-screen areas.

Bus Info If Bus Info is enabled, the number of the bus you are on, as well as

the total number of users on the bus, displays on the bottom row

center of the Control Panel as follows: Bus No./Total Users. (See the

Control Panel diagram on page 64 for an example.)

Snapshot These settings let the user configure the KVM over IP switch’s screen

capture parameters (see the Snapshot description under The Control

Panel, page 64):

Path lets you select a directory that the captured screens

automatically get saved to. Click Browse; navigate to the directory

of your choice; then click OK. If you don’t specify a directory here,

the snapshot is saved to your desktop.

Click a radio button to choose whether you want the captured

screen to be saved as a BMP or a JPEG (JPG) file.

If you choose JPEG, you can select the quality of the captured file

with the slider bar. The higher the quality, the better looking the

image, but the larger the file size.

Keyboard Pass

Through When this is enabled, the Alt-Tab key press is passed to the remote

server and affects that server. If it is not enabled, Alt-Tab acts on your

local client computer.

Item Description

Chapter 5. The User Interface

101

The Java Control Panel

The Java Client Viewer and Java Client AP Control Panel is similar to the one

used by the WinClient:

The major differences between them are:

In the Macros dialog box, Toggle Mouse Display is not available.

The Dot mouse pointer type is not available.

In the Message Board, there is no Show/

Hide button to show or hide the user list.

This function is achieved by clicking the

arrows at the top of the bar that separates the

User List panel from the Main panel.

In Virtual Media, onl y ISO and Folder are

supported. See Java Client Viewer / Java Client AP, page 294 for further

details.

The Control Panel Lock LED icons are not in sync with your keyboard.

When you first connect, the LED display may not be accurate. To be sure,

click on the LED icons to set them.

In Control Panel Configuration, the BMP Snapshot format has been

replaced by PNG.

102

Chapter 6

Port Access

Overview

When you log in to the switch the Port Access page comes up with the KVM

over IP switch’s KVM Connections page displayed.

Browser GUI

AP GUI

Chapter 6. Port Access

103

The Connections page is organized into several main areas. All the devices,

ports, and outlets that a user is permitted to access are listed in the Sidebar at

the left of the page. In addition to KVM over IP device listings, if any PON

(Power Over the Net™) devices are connected to the switches they are listed

separately below the switch listings. If any Blade Servers have been deployed,

they are listed separately below the PON devices.

Configuration and operation of KVM devices and ports are discussed on

page 110; configuration and operation of PON devices and outlets are

discussed on page 113; configuration and operatio n of Blade Servers are

discussed on page 118

Note: Power Over the Net™ devices are also referred to as PDUs (Power

Device Units).

After selecting a device, port, or outlet in the Sidebar, clicking entries on the

menu bar (Browser GUI) or tab bar (AP GUI) opens information and

configuration pages related to the item selected in the Sidebar.

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104

The Sidebar

All KVM switches, PON devices, and Blade Servers – including their ports and

outlets – are listed in a tree structure in the Sidebar at the left of the screen:

The Sidebar Tree Structure

The characteristics of the Sidebar tree structure are the following:

Users are only allowed to see the devices and ports/outlets that they have

access permission for.

Ports/outlets and child devices can be nested under their parent devices.

Click the + in front of a device to expand the tree and see the ports/outlets

nested underneath it. Click the - to collapse the tree and hide the nested

ports/outlets.

A port’s/outlet’s ID number is displayed in brackets next to its icon. The

ports/outlets but can also be named (see Port/Outlet Naming, page 108, for

details).

Switches and ports that are on line have their monitor screen icons in

Green; the monitor screens are Gray for devices and ports that are offline.

Chapter 6. Port Access

105

Outlets that are On have their icons in Amber; the icons are Gray for

outlets that are Off.

To access and operate a port, double click its icon. Port operation details

are discussed in Chapter 12, Port Op era tion.

Note: 1. In the Browser version, you can open as many port viewers as

there are ports, but the number of ports that you see depends on

the number of buses that the switch supports. For example, if the

switch supports 4 buses, the 5th viewer displays the same port as

the 1st viewer; the 6th viewer displays the same screen as the 2nd

viewer, etc.

In the AP GUI version you can only access one port at a time. To

see two different ports, you would have to log in two sep a rate

times.

2. If the CC Management function is enabled (see page 180 ), PON

devices and Blade Servers do not appear in the Sidebar, even if

they are configured on the switch. This is because they are

managed via the CC server.

Scan

Scan is found at the bottom of the AP GUI Sidebar. It automat icall y

switches among all the ports that are visible in the Sidebar (see Filter,

below), at regular intervals, so that their activity can be monitored

automatically. See Auto Scanning, page 227 for details.

Note: This item doesn’t appear at the bottom of the Sidebar in the Browser

version. In that version, you must invoke it from the port’ s Toolbar. See

The Port Toolbar, page 225 for details

Array

Array is found at the bottom of the AP GUI Sidebar. It represents

another way of monitoring port acti vit y. Under this function your

screen is divided into a grid of panels, with each panel showing the video

display of a particular port. Only ports that are visible in the Sidebar (see Filter,

below), and that are on line are displayed – all other ports are blank. See Panel

Array Mode, page 230 for details

Note: This item doesn’t appear at the bottom of the Sidebar in the Browser

version. In that version, you must invoke it from the port’ s Toolbar. See

The Port Toolbar, page 225 for details

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106

Filter

Filter allows you to control the number and type of ports that display

in the Sidebar, as well as which ports get scanned when Auto Scan and

Array Modes are invoked (see Scan and Array, above). When you click Filter,

the bottom of the panel changes to look simi lar to the im age, below:

The meanings of the choices are explained in the following table:

Choices Explanation

All This is the default view. With no other filter options selected,

all of the ports that are accessible to the user are listed in the

Sidebar.

If any Favorites have been specified (see page 123), you can

drop down the list box and select Favorites instead of All. If

you select Favorites, only the items you have selected as

Favorites display in the tree.

Powered On If you enable Powered On (by putting a check in the

checkbox) only the ports that have their attached devices

powered on display in the tree.

Search If you key in a search string and click Search, only port names

that match the search string display in the tree. Wildcards (?

for single characters; * for multiple characters) and the

keyword or are supported, so that more than one port can

show up in the list.

For example:

1. If you key in Web*, bo th Web Server 1 and Web Server 2

show up in the list.

2. If you key in W*1 or M*2, both Web Server 1 and Mail

Server 2 show up in the list.

Exit Clicking Exit closes the filter dialog.

Chapter 6. Port Access

107

Sidebar Utilities

The AP GUI version Port Access Connections page provides a convenient

method to work with the Sidebar tree. When you right click an item, a list with

various options pops up:

Note: The screenshot shows an example of just one of the pop-ups that can

appear. The items that appear in the pop-up depend on whether you are

logged in remotely or from a Local Console; what your user type is; and

whether you selected a switch or a port.

The following table lists and explains all of the possible items that may appear:

Item User Type Explanation

Expand/

Collapse Administrators

Users

If the device’s ports are nested (not displayed),

the dialog box entry is Expand. Click Expand to

display the nested ports.

If the device’s ports are displayed, the dialog box

entry is Collapse. Click Collapse to nest the

ports.

Note: 1. This item only appears for switches, or for

ports that have child devices connected to

them.

2. This has the same effect as clicking the +

or - in the tree structure.

Copy Administrators

Users

This item is only available for ports. After selecting

Copy, you can Paste the port into the Favorites

page. See Adding a Favorite, page 123 for details

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108

Port/Outlet Naming

For convenience – especially in large installations with many devices, ports

and outlets – administrators and users with port configuration permission, can

give each port or outlet a name. To assign, modify or delete a name, do the

following:

1. Click once on the item you want to edit; wait a second; then click again.

Note: 1. This is not a double click. It involves two separate cli ck s. A

double click will switch you to the device attached to the port.

2. In the AP GUI version you can right click on the port you want to

edit, then select Rename in the popup box that appears, or you

can highlight the port and press F2.

After a second or two, the field changes to provide a text input box:

2. Key in a name for the item (or change/delete a previous one).

You can use any combination of letters, numbers, and symbols on the

typewriter keys of keyboards with PC US Engli sh layout. In this case,

the maximum number of characters allowed is 20.

You can also activate your local IME to input non-English characters.

For languages that use 2 byte encoding, the maximum number of

characters allowed is 9.

Chapter 6. Port Access

109

3. When you have finished editing the name, press [Enter] or click anywhere

outside of the input box to complete the operation.

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110

KVM Devices and Ports – Connections Page

For KVM over IP switches, the Connections page displays port status

information at the device level, and port connection configuration options at

the port level.

Device Level

When a KVM over IP switch is selected in the Sidebar, the Connections page

displays a list of ports for the device that the user is authorized to access or

view.

The following attributes are listed for each device:

Port Number – the port’s number on the switch.

Port Name – if a name has been assigned to a port it displays here.

Device Name – if a name has been assigned to the switch it displays here.

Status – the current status of the port – online, or offline.

Note: The sort order of the information displayed can be changed by clicking

the column headings.

You can access a port from the main panel either by double clicking anywhere

on its line entry, or selecting it anywhere on its line entry and clicking Connect

at the bottom right of the page.

Chapter 6. Port Access

111

Port Level

When a port is selected in the Sidebar, the Connections page changes to display

the port connection and configuration options:

The screen is divided into three major panels, as described in the sections that

follow.

Status

The Status Panel displays the port’s current status informat ion, including

whether the port is online or offline, and if the port is mountable.

Click the Connect button to view the port display via the switch’s built-in Win

Viewer (when using Windows Internet Explorer), or Java Viewer (when using

other web browsers).

Associated Links

The Associated Links pan e l displays ports that have been associated with the

currently selected port. Associations are configured on the Port Access  Port

Configuration  Associated Links page (see page 138 for detail s).

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112

Power Management

If a PN0108 is connected to the KVM over IP switch, and a device is connected

to one of the PN0108’s outlets, you can power manage (On, Off, Reboot)

selected outlets directly from this page, instead of having to select them on the

PON device, itself.

Associating outlets with a port is accomplished on the Port Access  Port

Configuration  Power Management page (see page 139 for details).

If there is more than one outlet associated with this port, click on the line

entry to select the one you want to manage, then click the On, Off, or

Reboot icon, as appropriate.

Note: For the Reboot option, the outlet must be configured with System

After AC Back or Modem Ring Resume as its operating mode.

If there is more than one outlet associated with this port, and you want to

power manage several of them at once, use Shift-Click (for a sequential

set), or Ctrl-Click (for a non-sequential set) to select your group.

If there is more than one outlet associated with this port, and you want to

power manage all of them at once, click to put a checkmark in the Select

All checkbox.

Note: 1. Even though the outlets all turn On, Off, or Reboot at the same

time, they do so wit h th ei r own separate outlet configuration

settings (delay, operating mode, etc. See Port Configuration ,

page 135 for details).

2. For the Reboot option, the outlet must be configured with System

After AC Back or Modem Ring Resume as its operating mode.

The Synchronization checkbox is read only . Whether it is enabled or not is

set on the Port Configuration  Power Management page (see page 135).

When Synchronization is enabled, the outlets on devices with more than

one power supply can all be operated at the same time.

Note: For the Reboot option, the outlets must be configured with System

After AC Back as the operating mode.

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113

PON Devices – Device Monitor Page

Power Over the Net™ (PON) devices that are connected to the switches

display below the KVM switches in the Sidebar. When a PON device is

selected in the Sidebar, the Device Monitor page appears:

The Main Panel – PON View

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114

PON View is the default page view, All PON devices and their outlets that are

connected to the switch are listed under the Name column.

Outlets that are synchronized or that belong to group s have a green power

outlet icon in front of their names. Click an outlet’s green icon to display which

other outlets it synchronizes with, or is grouped with. Click the green outlet

again to close the information display,

The Description column displays which KVM port the outlet is associated

with.

Action Buttons

The actions that the buttons at the bottom of the page perform are described in

the table below:

Button Action

Group View Click this button to switch the display to Group View – see The Main

Panel – Group View, page 116 for details.

Group Select the outlets that you want to form into a group, then click this

button to create it (see Outlet Groups, page 115 for details).

Ungroup Select the outlets that you want to remove from a group, then click this

button to remove them

On Sends a Power On signal to the selected outlet(s).

Off Sends a Power Off signal to the selected outlet(s).

Reboot Sends a Reboot signal to the selected outlet(s).

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Outlet Groups

To create outlet groups, do the following:

1. Select the outlets you want to include in the group.

2. Click Group.

The Outlet Group dialog box comes up:

3. Select whether or not the outlet s will belong to a new group or to an

existing group.

a) If it is a new group, give it a name in the text field.

b) If it is an existing group, select the group in the central panel.

4. Click Save.

To remove outlets from groups, select them in the main panel, then click

Ungroup.

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The Main Panel – Group View

Clicking the PON View button take s you back to the PON View page.

To delete a group, select it in the main panel, then click Delete.

Selecting a grou p in th e main panel, then clicking Ungroup, removes all

outlets from that group. It provides a shortcut method to remove all of

them at once, rather than having to remove then one by one from the PON

View page.

To power manage a group of outlets, first select the group(s) in the main

panel, then click the appropriate power button.

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Outlet Settings

When an outlet is selected in the Port Access page Sidebar, the Outlet Settings

page appears:

The Outlet Properties panel indicates th e name of th e PON that the outlet

belongs to and the outlet’s name, as well as On, Off, Reboot, and

Configuration buttons to manually manage the outlet’s power.

The Schedule panel lets you set up an automated Power managem ent

configuration for the outlet. The procedure for accomplishing this is the

same as the one described in the Power Management section. See

Schedule, page 142 for details.

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Blade Servers – Connections Page

Blade Servers that are connected to the switches

display below the KVM sw itches and PON

devices in the Sidebar.

This section describes accessing and configuring

the blade servers, and associating the blades with

KVM switch ports. By associating a blade server

or blade with a port the servers and blades are

integrated into the Sidebar tree view, and appear

as devices connected to the port.

The Blade Configuration Page

The Blade Configuration page is where the

associations between the blade servers and the

KVM switch ports get made. To access this page,

select the blade server or blade then click Blade

Configuration (the menu item at the far right of

the menu bar).

For IBM and Dell blade servers, the entire chassis

gets associated with a port, and each blade in the

chassis will appear in the tree as a child port of the

associated port – as in port 08 in the screenshot at

the right.

For HP blade servers, associations are made on a

blade by blade basis. Each blade is associated

with a single port.

To access a blade, click on its port entry in the tree.

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Associating Ports

Main Panel Device View

Port association begins by clicking the Blade Configuration menu item at the

far right of the menu bar . The page comes up in Device View, listing all of the

KVM switch’s ports, and the blade servers (IBM and Dell servers), or

individual blades (HP servers) that have been associated with them:

To make an association from the device view, you first select a KVM port, then

select a blade server or blade to associate it with as follows:

1. Select the port in the main panel

2. Click Associate

3. In the screen that comes up, select the blade server or individual blade that

you want to associate with the selected port.

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4. Click Save.

After the association completes successfully, the blade icon appears as the port

indicator in the Sidebar tree. To access the device running on the blade, click

on its entry in the Sidebar.

Main Panel Blade View

At the bottom of the Device View main panel is a button labeled Blade View.

This is a button that toggles the main panel between the two views. Click it to

bring up the main panel in Blade View:

Blade View lists all of the blade server s (IBM and Dell servers) and individual

blades (HP servers) that are installed on the system, and the ports (if any) that

they are associated with.

To make an association from the blade view, you first select a blade server or

blade, then select a KVM port to associate it with as follows:

1. Select the blade server or blade in the main panel.

2. Click Associate (at the bottom of the main panel).

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3. In the screen that comes up, select the port that you want to associate it

with.

4. Click Save.

After the association completes successfully, the blade icon appears as the port

indicator in the Sidebar tree. To access the device running on the blade, click

on its entry in the Sidebar.

Unassociating Ports

To break the association between a port and a blade server or individual blade,

select the association in the main panel, then click Unassociate.

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History

The History page provides a record of each time that a port was accessed. It

provides quick access to the most recently used ports. You can access a port

shown in the main panel by do uble clicking it.

If there are more entries than there is room on the screen, a scroll bar

appears to let you scroll up and down to see the entire reco rd.

To clear the record and start over, click the Clear History button at the

bottom right of the page.

Note: You can change the sort order of the information displayed by clicking

the column headings.

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Favorites

The Favorites page is similar to a bookmarks feature. Ports that you frequently

access can be saved in a list here. Simply open this page and select the port –

rather than hunting for it in the Sidebar. This feature is especially handy on

large, crowded installations:

Adding a Favorite

To add a port to the favorites, do the following:

1. Right click in the main panel; click Add Favorite.

– or –

Click Add at the bottom left of the main panel.

An Untitled Favorite entry appears:

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2. This will be a container to hold your port entries. Click inside the text

entry box to erase Untit led Favorit e and key in an appropriate nam e, then

click on any empty space in the main panel.

3. To add a port:

Drag it from the Sidebar and drop it onto the containe r

– or –

Right Click on it in the Sidebar; select Copy. Right click on the container;

select Paste.

– or –

Select the container in the main panel; select the port in the Sidebar; then

click Add to at the bottom of the main panel.

The switch that the port belongs to is added to the container; the selected

port is appended under the switch.

Note: To add multiple po rts at the same time, hold the Shift or Ctrl key

down while you make your Sidebar selections then drag or copy the

entire group to the Favorites panel.

4. Repeat step 3 for any other Favorite categories you wish to create

Note: Fa vorites can be selected for filtering in the Sidebar. See Filter,

page 106 for details

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Modifying a Favorite

To modify a Favorite, or one of the items contained in it, right click on it,

then select a choice from the popup menu that appears.

To edit a Favorite’s name:

Click on it once, wait a second, then click again. You can edit the name

after the display changes to provide a text input box, This is the same

procedure as the one described for port naming (see Port/Outlet Naming,

page 108).

– or –

Select the Favorite in the main panel, th en click Modify at the bottom of

the main panel.

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User Preferences

The User Preferences page allows users to set up their own, individual,

working environments. The switch stores a separate configuration record for

each user profile, and sets up the working configuration according to the

Username that was keyed into the Login dialog box:

The page settings are explained in the following table:

Setting Function

Language Selects the language that the interface displays in.

OSD Hotkey Selects which Hotkey controls the GUI function: [Scroll Lock]

[Scroll Lock] is the default. To select a different combination, click

the arrow at the right of the box to drop down the list of choices.

ID Display Selects how the Port ID is displayed: the Port Number alone

(PORT NUMBER); the Port Name alone (PORT NAME); or the

Port Number plus the Port Name (PORT NUMBER + PORT

NAME). The default is PORT NUMBER + PORT NAME.

ID Duration Determines how long a Port ID displays on the monitor after a port

change has taken place. You can choose an amount from 1—255

seconds. The default is 3 Seconds. A setting of 0 (zero) means

the Port ID is always on.

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*This item is only available with the Browser versi on.

Scan Duration Determines how long the focus dwells on each port as it cycles

through the selected ports in Auto Scan Mode (see Auto

Scanning, page 227). Key in a value from 1—255 seconds. The

default is 5 seconds; a setting of 0 disables the Scan function.

Screen Blanker If there is no input from the console for the amount of time set with

this function, the screen is blanked. Key in a value from 1—30

minutes. A setting of 0 disables this function. The default is 0

(disabled).

Note: Although this function can be set from either the local

console or a remote login, it only affects the local console monitor.

Logout Timeout If there is no user input for the amount of time set with this

function, the user is automatically logged out. A login is necessary

before the KVM over IP switch can be accessed again.

Toolbar Selects whether or not the Port Toolbar is enabled when a port is

accessed (see The Port Toolbar, page 225 for details).

Since the Toolbar functions are also available from the GUI

Control Panel (see The Control Panel, page 64), you may prefer

to disable it here.

Viewer* You can choose which viewer is used when accessing a server:

Auto Detect will select the appropriate view er based on the

web browser used; WinClient for Windows Internet Explorer,

Java Client for other web browsers (ex. Firefox).

Java Client will open the Java based viewer regardless of the

web browser being used.

Welcome

Message* You can choose to hide or show the welcome message displayed

in the submenu bar. The default is disabled.

Save Click Save to save any changes made to the User Preferences

settings.

Changing a

Password In the Browser GUI, to change a user’s password, key in the old

password and new password into their input boxes; key the

new password into the Confirm input box, then click Change

Password to apply the change.

In the AP GUI version, click Change Password; key in the old

password and new password into their input boxes; key the

new password into the Confirm input box, then click Save.

Setting Function

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Sessions

The Session page lets the administrator and users with User Management

permissions see at a glance which users are currently logged into the KVM

over IP switch, and provides information about each of their sessions.

Note: 1. The Session page isn’t available for ordinary users.

2. Users with User Manageme nt permi ssio ns can only see the sessions

of ordinary users

3. The Category heading lists the type of user who has logged in: SA

(Super Administrator); Admin (Administrator); Normal user (User).

The meanings of the headings at the top of the page are fairly straightforward.

The IP heading refers to the IP address that the user has logged in from; the

Device and Port headings show which device and port the user is currently

accessing. The Bus ID refers to the bus that the user is currently on (Bus 0 refers

to the Local Console’s bus).

Note: 1. The sort order of the information displayed can be changed by

clicking the column headings.

2. The Bus ID also displays on the control panel (see page 64).

See Users and Buses, page 233 for information about buses.

This page also gives the administrator the option of forcing a user logout by

selecting the user and clicking End Session at the bottom of the main panel.

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Access

Administrators use the Access page to set user and group access and

configuration rights fo r switches and ports.

Note: The Access page only appears for those users with User Management

permissions. It isn’t available for other users.

Device Level Browser GUI Interface

If a switch is chosen in the Sidebar, the Main panel looks similar to the one

shown belo w:

The main panel consists of two columns: Name, and Config:

Name lists all the users and groups that have been created.

Config indicates the users who have Configuration privileges. A check

mark (  ) indicates that the user has permission to make changes to the

switch configuration settings (see Chapter 8, Device Management); an X

means that the user is denied permission to make configuration changes.

Click the icon to toggle permission for Administrators and Users (Super

Administrators always have configuration privileges).

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The Copy and Paste buttons at the bottom of th e main panel provide a

shortcut method of assigning the permissions settings of one port to any of

the other ports. To do so:

1. Sele ct the port whose permissions you want the other port(s) to follow.

2. Click Copy.

3. Select the port you want to receive the permissions.

4. Click Paste.

When you have finished making your configuration changes, click Save.

Port Level Browser GUI Interface

If a port is chosen in the Sidebar, the Main panel looks similar to the one shown

below:

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The port access settings are explained in the following table:

Name Each port accessible to the user is listed under the Names

column.

Access The Access column is where device access rights are set. To

cycle through the choices, click the icon in the row that

corresponds to the user you want to configure. The meanings of

the icons are as follows

Full Access

The user can view the remote screen

and can perform operations on the

remote server from his keyboard and

monitor.

View Only The user can only view the remote

screen; he cannot perform any

operations on it.

No Access No access rights - the Port will not show

up on the User's list on the Main Screen.

Mount USB The Mount USB column is where permission to mount Virtual

Media devices on remote servers is configured. To cycle through

the choices, click the icon in the row that corresponds to the user

you want to configure. The icons are the same as the ones in the

Access column.

With a Full Access setting, the user can mount, read, and write

to the virtual media.

With a View Only setting, the user can only view the contents of

the virtual media (read only), he can not perform any operations

on it.

With a No Access setting, the user will not see the virtual media

even if it has been configured on the remote system.

Note: This entry does not appear for switches that do not support

the USB Virtual Media function.

Config Sets or denies permission for the user to make changes to a

port’s configuration settings. A check mark (  ) indicates that the

user has permission; an X means that the user does not have

permission.

PON The PON column permits/restricts the configuration and power

operation of ports that have Power Over the Net™ devices

connected to them. A check mark (  ) indicates that the user has

permission; an X means that the user does not have permission.

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Device Level AP GUI Interface

If a switch is chosen in the Sidebar, the Main panel looks simil ar to the one

below:

The page is essentially the same as the one for the Browser GUI (see page 129),

with the exception that there are filters at the top of the columns. The filters

allow you to expand or limit the scope of the users and groups that are

displayed, as described in the following table:

Filter Description

Name To filter on the User or Group name, key in the name, partial

name or partial name, then press Enter. Only the Users and

Groups whose names correspond to what you have keyed in

appear in the list.

Wildcards (? for single characters; * for multiple characters) and

the keyword "or" are supported. E.g., h*ds would return hands

and hoods; h?nd would return hand and hind, but not hard; h*ds

or h*ks would return hands and hooks.

Config All All Users and Groups appear in the list.

Permitted Only Users and Groups with configuration permissions appear in

the list.

Restricted Only Users and Groups that do not have configuration

permissions appear in the list.

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Port Level AP GUI Interface

If a port is chosen in the Sidebar, the Main panel looks similar to the one below:

The page is essentially the same as the one for the Browser GUI (see page 130),

with the exception that there are filters at the top of the columns. Th e filters

allow you to expand or limit the scope of the users and groups that are

displayed, as described in the following table:

Filter Description

Name To filter on the User or Group name, key in the name, partial

name, or partial name and wild card ( * ) then press Enter. Only

the Users and Groups whose names correspond to what you

have keyed in appear in the list.

Access All All Users and Groups appear in the list.

Full Access Only Users and Groups with Full Access permissions appear in

the list.

View Only Only Users and Groups with View Only permissions appear in the

list.

No Access Only Users and Groups with No Access permissions appear in

the list.

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Saving Changes

Click the Save button at the lower right corner of the page to save any changes

made on the Access page.

Mount

USB All All Users and Groups appear in the list.

Full Access Only Users and Groups with Full Access Mount USB permissions

appear in the list.

Read Only Only Users and Groups with Read Only Mount USB permissions

appear in the list.

No Access Only Users and Groups with No Access Mount USB permissions

appear in the list.

Config All All Users and Groups appear in the list.

Permitted O nly Users and Groups with Permitted Config permissions

appear in the list.

Restricted Only Users and Groups with Restricted Config permissions

appear in the list.

PON All All Users and Groups appear in the list.

Permitted Only Users and Groups with Permitted PON permissions appear

in the list.

Restricted Only Users and Groups with Restricted PON permissions appear

in the list.

Filter Description

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Port Configuration

Device Level

When a device is selected in the Sidebar, the only item available under Port

Configuration is the Port Properties page with one field to configure: the

Occupy Timeout setting:

The Occupy Timeout field sets a time threshold for users on po rts whose

Access Mode has been set to Occupy (see Access Mode, page 137). If there is

no activity from the user occupying the port for the amount of time set here, the

user is timed out and the port is released. The first user to send keyboard or

mouse input after the port has been released gets to occupy the port.

Input a value from 0 to 255 seconds. The default is 3 seconds. A setting of 0

causes the port to be released the instant there is no input.

Edit Port Properties

Click Edit Port Properties to list ports and use the dro p-d own menus to

configure Access Mode, Port OS, and OS Language settings.

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Port Level

Port Properties

When a port is selected in the Sidebar, the Port Properties page looks similar to

the one below:

The Status panel provides information as to whether or not the port is

online or offline; the Adapter cable used to connect the server (or other

device) to the port; and the Adapter’s firmware level.

The Properties panel allows you to make configuration settings for the

selected port. An explanation of the Port Properties configuration fields is

given on the next page, please refer to the table on page 137 for furth e r

details.

The Exit Macro panel contains a dropdown listbox of user created System

macros. You can select a macro from the list that will execute when

exiting the remote server. See System Macros, page 75 for details on

creating exit macros.

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An explanation of the configuration fields is given in the table, below:

When you have finished making your configuration changes, click Save.

Field Explanation

Port OS Specifies the operating system that the server on the connected

port is using. Choices are Win, Mac, Sun, and Other . The default

is Win.

OS Language Specifies the OS language being used by the server on the

connected port. Drop down the list to see the available choices.

The default is English US.

Access Mode Defines how the port is to be accessed when multiple users have

logged on, as follows:

Exclusive: The first user to switch to the port has exclusive

control over the port. No other users can view the port. The

Timeout function does not apply to ports which have this

setting.

Occupy: The first user to switch to the port has control over the

port. However, additional users may view the port’s video

display. If the user who controls the port is inactive for longer

than the time set in the Timeout box, port control is transferred

to the first user to move the mouse or strike the keyboard.

Share: Users simultaneously share control over the port. Input

from the users is placed in a queue and executed

chronologically. Under these circumstances, users can take

advantage of the Message Board, which allows users to

communicate with each other regarding control of the keyboard

and mouse or keyboard, mouse, and video of a Share port (see

The Message Board, page 84).

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Associated Link

The Associated Link page provides a method of associating other ports on the

same switch to the selected port. This function is primarily intended to be used

when connecting both KVM and serial ports (KA7140) from a single server to

the switch.

To associate a port with the currently selected one, click Add. In the dialog

box that appears, key in the port’s number, then click OK. The port’s

number and name appear in the main panel.

To remove an unwanted associated port, select it in the main panel, then

click Remove.

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Power Management

The Power Management page is used to associate a PON power outlet with a

KVM port on the KVM over IP switch. Once an association has been made, the

power status of the device attached to the KVM port can be controlled from the

Port Access page, rather than having to control the power status by opening a

separate web session to the PON device.

When the Power Management page comes up, it looks similar to the one below:

Note: This page is only available when a PON device is connected to the

switch.

Adding/Removing Associations:

To associate an outlet with the selected port, do the following:

1. Click Add.

The PON Mapping dialog box comes up with a list of all th e outl ets

available for association.

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2. Check th e ou tlet or outlets you want to associate with the port.

3. Click OK.

To disassociate an outlet from a port, select it in the main panel and click

Remove.

Configuration

You can configure an outlet’s settings directly from this page by clicking

the Configuration but ton. When you do, the Pon Outlet Configuration

dialog box appears:

Set the configuration options according to the information in the table,

below:

Heading Explanation

Station The name of the device that the outlet belongs to.

Port The outlet’s current name

Name An editable field for naming the outlet. Each outlet can be given

a distinctive name. The maximum number of characters is 15.

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Mode Drop down the list to select a choice of power operation mode,

as follows:

Wake On LAN, and System after AC Back are Safe

Shutdown and Reboot options, and can be used for

scheduled restarts.

When an Outlet's Power Button is clicked OFF, the PON

device first sends a message to the computer telling it to

prepare for a shutdown; it then waits for the amount time set

in the Power Off Delay field to give the computer time to

close down, and then turns off the power.

When it is time to turn the p ower On, the PON device waits

for the amount time set in the Power On Delay field, and

then - depending on the mode chosen - either calls the

computer's modem or sends an Ethernet message to the

computer instructing it to start up again.

Note: Refer to your PON manual for details on setting up

Safe Shutdown and Reboot.

If Kill the Power is selected, the PON device waits for the

amount time set in the Power Off Delay field, and then turns

the Outlet's power Off. T urning the power of f performs a cold

(non-safe) shutdown. There is no scheduled restart available

with this shutdown method.

Mac Address The Mac Address of the PON unit goes here.

Power On Delay Sets the amount of time the PON device waits after the Power

Button is clicked before it turns on the computer attached to the

corresponding outlet.

Note: The default delay time is 0 seconds; the maximum is 999

seconds. When a series of outlets are scheduled to be

powered up, they turn on in sequence with a default delay of 10

milliseconds between each outlet.

Power Off Delay Sets the amount of time the PON device waits after the Power

Button is clicked before it shuts down the computer attached to

the corresponding outlet.

For the System after AC Back opt ion, after the delay time

expires, the PON device waits another fifteen seconds, then

shuts the computer down.

The default delay time is 15 seconds. The maximum delay time

is 999 seconds.

Heading Explanation

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Schedule

Clicking the Schedule button brings up a dialog box that lets you set up an

automated power management configuration for the outlet(s) associated

with the selected port.

Adding an Outlet Schedule

To set up an outlet schedule, do the following:

1. Select the desired outlet in the main panel, then click Schedule. The

PON Outlet Schedule dialog box with default settings, similar to the

one below, comes up:

2. Click Add. An Outlet Schedule dialog box, similar to the one below ,

comes up:

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143

3. Co nfi gure the outl et according to the information provided in the

following table:

Note: If there is a conflict between the day set in the Period panel and

the time the operation is supposed to start, a message will appear

informing you of the problem. Click the Date/Time button and

reset the time and date.

4. Wh en you have finished making your config urat ion settings, click

Save.

5. Repeat the above steps to set up add itional schedules.

To modify a schedule, select it in the main panel, then click Modify.

The Outlet Schedule dialog box comes up – make your changes, then

click Save.

To delete a schedule, select it in the main panel, then click Remove.

To run all power operations listed in the Outlet Sched ule dial og box

now – without waiting for the schedul ed time to arrive – click Run.

To stop all power operations listed in the Outlet Schedule dialog box,

click Stop.

Synchronization

If more than one outlet has been selected for association with a port,

Synchronization can be used to standardize their configurations.

Enabling Synchronization (by checking the checkbox), brings up the

Pon Outlet Configuration dialog box (see Configuration, page 140).

The settings that you make are applied to all the outlets associated with

the port so that their settings are all the same, and all the outlets

associated with the port have the same schedul e confi guration as the

first PON outlet.

Field Explanation

Schedule Name Provide a name to identify the scheduled operation by.

Operation

Mode Select the type of power operation you want to occur at the

scheduled time.

Period Select the time period that the scheduled operation will occur

at: Once; Weekdays; or Daily – then drop down the list to

select which day the operation is to start on.

Time Click the Date/Time button to select the time and date the

operation is to start on.

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Multiple-View

The Multiple-View page is used to setup viewing of extended monitors for

remote KVM sessions. Up to four displays from on e computer can be

connected to the KVM switch and viewed in a remote session.

When the Multiple-View page comes up, it looks similar to the one below:

Setting up extended displays:

1. Connect up to four KVM adapter cables to the video ports on a

computer, and then connect each KVM adapter cable to a port on the

switch via Cat 5e cable:

by ATEN

LINK

by ATEN

LINK

by ATEN

LINK

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145

Next configure the KVM ports connected to the extended di splays, by

doing the following:

2. From the Extended Display page, click Add.

3. The Setup Extended Display Setting window appears with a list of the

KVM ports.

4. Select a KVM port connected to the computer with the extended

displays, then click OK. Repeat for all extended displays.

5. As KVM ports are added they appear in the Port List and Preview

Window:

Option Usage

Port List Shows the KVM ports added for extended view. Up to four KVM

ports can be added and all must be connected to the same

computer.

Number: Lists the order in which each KVM port will be shown in

the Preview Window, from left to right.

Port: Lists the KVM port name added to the extended display setup.

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6. Set the layout and click Save.

7. To view extended displays in a remote session, See Extended Displays,

page 96.

Add Click this icon to open the Setup Extended Display Setting dialog

box to select the KVM ports connected to a computer.

Remove Click to delete a KVM port from the Port List.

Up / Down Click to move a KVM port up or down in the Port List. This will also

change the KVM port’s screen position in the Preview Window.

Advanced Click to show additional layout options.

Basic Click to show fewer layout options.

Layout Provides three layout options: Horizontal, Vertical and Boxed. This

determines how the Display Panel Window appears in a remote

session, as shown in the Preview Window.

Preview Window The preview window provides a sample of how the Display Panel

Window* and screens within it will look during a remote session.

Each screen displays the monitor’s resolution.

Note: The Display Panel Window appears in a remote session

when you click the Multiple Displays icon (see page 96).

These icons appear around the preview window when Advanced is

selected. Click an icon to align the screens at the top, bottom, left or

right of the window . The options appear at the top or right side of the

preview window, depending on which Layout is selected.

Save Click to save changes made to the configuration.

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147

Chapter 7

User Management

Overview

When you select the User Management tab the screen comes up with the Users

page displayed:

Browser GUI

AP GUI

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The page is organized into two main areas: the Sidebar at the left, and the large

main panel at the right .

Users and groups appear in the panel at the left of the page. The large

panel at the right provides more detailed information at-a-glance for each.

The Browser GUI has separate menu bar entries for Accounts (Users)

and Groups. Depending on the menu item selected, either Users or

Groups are listed in the Sidebar.

The AP GUI doesn’t have menu entries. Instead, Users and Groups are

listed separately in the Sidebar

In the Browser GUI, the sort order of the information displayed can be

changed by clicking the main panel column headings.

In the AP GUI, the section below the Sidebar list provides a filter that

allows you to manage the list:

Click the arrow at the right of the list box to select whether you want to

view only Users, only, Groups, or both Users and Groups.

Click to put a check in the Active checkbox to filter out any users

whose accounts are not active.

To only select Users or Groups that match a particular string, key it

into the text box in front of the Go button, then click Go. Only Users or

Groups that match the string will appear in the list.

Wildcards (? for single characters; * for multiple characters) and the

keyword or are supported. E.g., h*ds would return hands and hoods;

h?nd would return hand and hind, but not hard; h*ds or h*ks would

return hands and hooks.

The buttons below the main panel are used to manage users and groups, as

shown in the sections that follow.

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Users

The KVM over IP switch supports three types of user, as shown in the table,

bellow:

Adding Users

To add a user, and assign user permissions, do the following:

1. Select Users on the menu bar (Browser GUI)

– or –

Select Users in the Sidebar (AP GUI).

2. Click Add at the bottom of the main panel. The User notebook opens, with

the User tab selected:

User Type Role

Super Administrator Access and manage ports and devices. Manage Users, and

Groups. Configure the overall installation. Configure

personal working environment.

Administrator Access and manage authorized ports and devices. Manage

Users and Groups. Configure personal working environment.

User Access authorized ports and devices. Manage authorized

ports and devices; configure personal working environment.

Note: Users who have been given permission to do so, may

also manage other users.

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3. Enter the required in formation in the appropriate fields. A description of

each of the fields is given in the table below:

Field Description

Username From 1 to16 characters are allowed depending on the

Account Policy settings. See Account Policy, page 191.

Password From 0 to16 characters are allowed depending on the

Account Policy settings. See Account Policy, page 191.

Confirm Password To be sure there is no mistake in the password, you are

asked to enter it again. The two entries must match.

Description Additional information about the user that you may wish to

include.

Role There are three categories: Super Administrator,

Administrator and User . There is no limit ation on the number

of accounts that can be created in each category.

The Super Administrator is responsible for the overall

installation configuration and maintenance; user

management; and device and port assignments. The

Super Administrator’s permissions (see page 151) are

automatically assigned by the system and cannot be

altered.

The default permissions for Administrators include

everything except Force to Grayscale, but the permissions

can be altered for each Administrator by checking or

unchecking any of the permissions checkboxes.

The default permissions for Users include the Win, Java,

and SSH clients, but the permissions can be altered for

each User by checking or unchecking any of the

permissions checkboxes.

Note: Users who have been given User Management

privileges cannot access or configure Groups.

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Permissions

Note: For ordinary

users, in addition to

enabling Device

Management, Port

Configuration, and

Maintenance

permissions, the

user must also be

given those rights

for each device and

port that he will be

allowed to manage.

See Device

Assignment,

page 161 for details.

Enabling Device Management allows a user to configure

and control the settings for overall KVM over IP switch

operations (see Device Management, page 165).

Enabling Port Configuration allows a user to configure and

control the settings for individual ports (see Port

Configuration, page 135).

Enabling User Management allows a user to create,

modify, and delete user and group accounts.

Enabling Maintenance allows a user to perform all the

Maintenance operations available under the Maintenance

tab (see Maintenance, page 208).

Enabling System Log allows a user to access the system

log (see Log, page 204).

Enabling View Only limits users to only being able to view

the display of connected devices. They cannot control port

access, nor can they input any keyboard or mouse signals

to the devices they view.

Enabling Windows Client allows a user to download the

Windows Client AP software, and access the KVM over IP

switch with it, in addition to (or instead of) the browser

access method.

Enabling Java Client allows a user to download the Java

Client AP software, and access the KVM over IP switch

with it, in addition to (or instead of) the browser access

method.

Enabling SSH Client allows a user to log in and access

the KVM over IP switch via an SSH session.

Enabling Telnet Client allows a user to log in and access

the KVM over IP switch via a Telnet session.

Force to Grayscale forces the user’s view of the remote

display to be in grayscale. This can speed up I/O transfer

in low bandwidth situations.

Field Description

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4. At this point you can assi gn the new user to a group by selecting the

Groups tab – the Groups page is discussed on page 157. You can also

assign the user’s port access rights by selecting the Devices tab – the

Devices page is discussed on page 161.

Note: Optionally, you can skip this step now to add more users and create

groups, and come back to it later.

5. When your selections have been m a de click Save.

6. When the Operation Succeeded message appears, click OK.

Status Status allows you to control the user’s account and access

to the installation, as follows:

Disable Account lets you suspend a user’s account

without actually deleting it, so that it can be easily

reinstated in the future.

If you don’t want to limit the time scope of the account,

select Account never expires; if you do want to limit the

amount of time that the account remains in effect, select

Account expires on, and key in the expiration date.

To require a user to change his password at the next

logon, select User must change password at next logon.

This can be used by the administrator to give the user a

temporary password to log in for the first time, and then let

the user set the password of his choice for future logins.

To make a password permanent, so that the user cannot

change it to something else, select User cannot change

password.

For security purposes, administrators may want users to

change their passwords from time to time.

If not, select Password never expires. This allows

users to keep their current passwords for as long as

they like.

If so, select Password expires after, and key in the

number of days allowed before the password expires.

Once the time is up, a new password must be set.

Field Description

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7. Click Users in the Sidebar to return to the m ain screen. The new user

appears in the Sidebar list and in the main panel, as well.

The Sidebar Users list can expand and collapse. If the list is expanded,

click the minus symbol ( – ) next to the Users icon to collapse it; if it is

collapsed there is a plus symbol ( + ) next to the icon. Click the plus

symbol to expand it.

The icon for super administrators has two black bands; the icon for

administrators has one red band.

The large main panel shows the user’s name; the description that was

given when the account was created; and whether the account is

currently active or has been disabled.

Modifying User Accounts

To modify a user account, do the following:

1. In the Sidebar User list, click the user’s name

– or –

In the main panel, select the user’s name

2. Click Modify.

3. In the User page that comes up, make your changes, th en click Save.

Note: The User page is discussed on page 149; the Groups page is

discussed on page 157, th e Devices page is discussed on page 161.

Deleting User Accounts

To delete a user account do the fo llowing:

1. In the main panel, select the user’s name.

2. Click Delete.

3. Click OK.

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Groups

Groups allow administrators to easily and efficiently manage users and

devices. Since device access rights apply to anyone who is a member of the

group, administrators need only set them once for the group, instead of having

to set them for each user individually. Multiple groups can be defined to allow

some users access to specific devices, while restricting other users from

accessing them.

Creating Groups

To create a group, do the following:

1. Select Groups on the menu bar (Browser GUI)

– or –

Select Groups in the Sidebar (AP GUI ).

2. Click Add at the bottom of the main panel. The Group notebook opens,

with the Group tab selected:

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3. Enter the required inform ation in the appropriate fields. A description of

each of the fields is given in the table below:

4. At this point you can assign users to the group by selecting the Members

tab – the Members page is discussed on page 159. You can also assign the

group’s port access rights by selecting the Devices tab – the Devices page

is discussed on page 161.

Note: Optionally, you can skip this st ep now to add more groups and

assign users to them, and come back to it later.

5. When your selections have been made click Save.

6. When the Operation Succeeded message appears, click OK.

7. Click Group in the Sidebar to return to the main screen. The new group

appears in the Sidebar Group list and in the main panel.

The Sidebar Group list can expand and collapse. If the list is expanded,

click the minus symbol ( – ) next to the Users icon to collapse it; if it is

collapsed there is a plus symbol ( + ) next to the icon. Click the plus

symbol to expand it.

The large main panel shows the group’s name, and the description that

was given when the group was created (the Status column is inactive).

Repeat the above procedure to add additional groups.

Note: You must perform Step 7 before attempting to add a new group, or else

the new group you are creating will replace the group you just finished

creating.

Field Description

Group Name A maximum of 16 characters is allowed.

Description Additional information about the user that you may

wish to include. A maximum of 63 characters is

allowed.

Permissions Permissions and restrictions for groups are set by

checking the appropriate boxes. These are the same

permissions as the ones specified for Users. See

Permissions, page 151 for details

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Modifying Groups

To modify a group, do the following:

1. In the Sidebar Group list, click the group’s name

– or –

In the main panel, select the group’s name.

2. Click Modify.

3. In the Group notebook that comes up, make your changes, then click Save.

Note: The Group page is discussed on page 154; the Members page is

discussed on page 159, The Devices page is discussed on page 161.

Deleting Groups

To delete a group do the following:

1. In the Sidebar, click the Groups icon.

2. In the main panel, select the group’s name.

3. Click Delete.

4. Click OK.

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Users and Groups

There are two ways to manage users and groups: from the Users notebook; and

from the Group notebook.

Note: Before you can assign users to groups, you must first create them.

See Adding Users, page 149 for details.

Assigning Users to a Group From the User’s Notebook

To assign a user to a group from the User’s notebook, do the following:

1. In the Sidebar User list, click the user’s name

– or –

In the main panel, select the user’s name

2. Click Modify.

3. In the User notebook that comes up, select the Groups tab. A screen,

similar to the one below, appears:

4. In the Available column, select the group that you want the user to be in.

5. Click the Right Arrow to put the group’s name int o the Selected column.

6. Repeat the above for any othe r groups th at you want the user to be in.

7. Click Save when you are done.

Note: If a user has permissions in addition to the ones assigned to the group,

the user keeps those permissions in addition to the group ones.

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Removing Users From a Group From the User’s Notebook

To remove a user from a group from the User’s notebook, do the following:

1. In the Sidebar User list, click the user’s name

– or –

In the main panel, select the user’s name.

2. Click Modify.

3. In the User notebook that comes up, select the Groups tab. A screen,

similar to the one below, appears:

4. In the Selected column, select the group that you want to remove the user

from.

5. Click the Left Arrow to remove the group’s name from the Selected

column. (It goes back into the Available column.)

6. Repeat the above for any oth er gro ups that you want to remove the user

from.

7. Click Save when you are done.

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Assigning Users to a Group From the Group’s Notebook

To assign a user to a group from the Group notebook, do the following:

1. In the Sidebar Group list, click the grou p’s name

– or –

In the main panel, select the group’s name.

2. Click Modify.

3. In the Group notebook that comes up, select the Members tab. A screen,

similar to the one below, appears:

4. In the Available column, select the user th at you want to be a member of

the group.

5. Click the Right Arrow to put the user’s name into the Selected column.

6. Repeat the above for any other users that you want to be members of the

group.

7. Click Save when you are done.

Note: If a user has permissions in addition to the ones assigned to the group,

the user keeps those permissions in addition to the group ones.

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Removing Users From a Group From the Group’s Notebook

To remove a user from a group from the Group’s notebook, do the following:

1. In the Sidebar Group list, click the group’s name

– or –

In the main panel, select the group’s name.

2. Click Modify.

3. In the Group notebook that comes up, select the Members tab. A screen,

similar to the one below, appears:

4. In the Selected column, select the user that you want to remove from the

group.

5. Click the Left Arrow to remove the user’s name from the Selected

column. (It goes back into the Available column.)

6. Repeat the above for any oth er users that you want to remove from the

group.

7. Click Save when you are done.

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161

Device Assignment

When a user logs in to the KVM over IP switch, the interface comes up with

the Port Access page displayed. All the ports that the user is permitted to access

are listed in the Sidebar at the left of the page. Access permissions for those

ports and the devices connected to them are assigned on a port-by-port basis

from the User or Group list on the Sidebar of the User Management page.

Assigning Device Permissions From the User’s Notebook

To assign a device permissions to a user from the User’s notebook, do the

following:

1. In the Sidebar User list, click the user’s name

– or –

In the main panel, select the user’s name.

2. Click Modify.

3. In the User notebook that comes up, select the Devices tab. A screen,

similar to the one below, appears:

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4. Make your permission settings for each port according to the information

provided below:

Name: Each port accessible to the user is listed under the Names

column.

Access: The Access column is where device access rights are set.

Click the icon in the row that corresp onds to the port you

want to configure to cycle through the ch oices. The

meanings of the icons are described in the table, below:

Full Access

The user can view the remote screen

and can perform operations on the

remote server from his keyboard and

monitor.

View Only The user can only view the remote

screen; he cannot perform any

operations on it.

No Access No access rights - the Port will not show

up on the User's list on the Main Screen.

USB: The USB column is where USB Virtual Media device

access rights are listed. This entry does not appear for

switches that do not support the USB Virtual Media

function. Click the icon in the row that corresponds to the

port you want to configure to cycle through the choices.

Full Access means that the User can mount, read, and write

the virtual media; View Only means that the user can only

read already mounted virtual media data.

Config: The Config column is where a user’s permission to make

changes to a port’s configuration settings are perm it ted/

restricted. Click the icon in the row that corresponds to the

port you want to configure to cycle through the choices.

A check mark (  ) indicates that the user has permission

to make changes to th e port’s configuration settings; an X

means that the user is denied permission to make

configuration changes.

PON: The PON column permits/res tricts the configuration and

power operation of ports that have Power Over the Net™

devices connected to them. A check mark (  ) indicates

that the user has permission; an X means that the user does

not have permission.

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5. When you have finished making your choices, click Save.

6. In the confirma tion popup that appears, click OK.

Note: In any of the columns, you can use Shift-Click or Ctrl-Click to select a

group of ports to configure. Clicking to cycle through the choices on

any one of the selected ports causes all of them to cycle in unison.

Filters

There are five filters at the top of the columns that allow you to expand or limit

the scope of the ports that are displayed in the Name column, as described in

the following table:

Filter Description

Name To filter on the port name, key in the name then press Enter.

Only the ports whose names correspond to what you have keyed

in appear in the list.

Wildcards (? for single characte rs; * for multiple characters) and

the keyword or are supported. E.g., h*ds would return hands and

hoods; h?nd would return hand and hind, but not hard; h*ds or

h*ks would return hands and hooks.

Access All All ports appear in the list.

Full

Access Only ports configured as Full Access ports appear in the list.

View Only Only ports configured as View Only ports appear in the list.

No Access Only ports configured as No Access ports appear in the list.

USB All All ports appear in the list.

Full

Access Only ports configured as Full Access USB ports appear in the

list.

Read Only Only ports configured as Read Only USB ports appear in the list.

No Access Only ports configured as No Access USB port s appear in the list.

Config All All ports appear in the list.

Permitted Only ports configured as Permitted appear in the list.

Restricted Only ports configured as Restricted appear in the list.

PON All All ports appear in the list.

Permitted Only ports configured as Permitted appear in the list.

Restricted Only ports configured as Restricted appear in the list.

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Assigning Device Permissions From the Groups’ Notebook

To assign a device permissions to a Group of users, do the following:

1. In the Sidebar Groups list, click the group’s name

– or –

In the main panel, select the group’s name.

2. Click Modify.

3. In the Groups notebook that comes up, select th e Devices tab.

4. The screen that comes up is the same one that appears in the User’s

notebook. The only difference is that whatever settings you make apply to

all members of the group instead of just one individual member.

Make your device assignments according to the information described

under Assigning Device Permissions From the User’s Notebook, page 161.

165

Chapter 8

Device Management

KVM Devices

Device Information

The Device Management page opens with the top lev el KVM over IP switch

selected in the Sidebar and the Device Information item selected on the menu

bar:

Browser GUI

AP GUI

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General

The General section of the Device Inform ation page displays the name of the

selected device, its firmware version, the FPGA (Field-Programmable-Gate-

Array) and information about its network configuration.

Note: The AP GUI version presents the same information as the Browser

version. Scroll through the list to see the additional entries.

Environment

The lower panel presents information concerning the device’s environment, as

described in the table, below:

Item Description

Power Supply Detection The icons for Power Supply 1 and Power Supply 2 display

in gray when there is no power to the power supply – they

display in blue when power is present.

When this function is enabled (there is a check in the

checkbox), if there is only one source of power, the switch

will beep constantly to warn you of the problem.

If you are at the Local Console you will see a message

asking you to confirm that your intention is to only have one

power source. If your intention is to only have one source of

power, there are two ways to stop the beeping: 1) You can

disable power supply warnings by unchecking the

checkbox. Do this if you want to disable this function on a

permanent basis.

Or, 2) you can confirm your intention in the dialog box. Do

this if you only want to disable the warning temporarily. With

this method, the warning function will be back in effect after

the next system reset.

The default for this function is enabled.

Fan Warning Message Place a check in the checkbox to enable a fan warning

message. If this function is enabled, when any fan stops

spinning the system records the event in the system log. If it

is not enabled, the event will not be recorded.

Note: The warning doesn’t necessarily mean that the fan

has failed, since the fan will stop spinning (as desired) when

the temperature drops below its lower setting.

The default for this function is enabled.

Fan Speed Fan speeds are indicated here. See Fan Location and

Speed Information, page 290.

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Operating Mode

The Operating Mode page is used to set working parameters, as described

below:

If Force all to grayscale is enabled, the remote displays of all devices

connected to the KVM over IP switch are changed to grayscale. This can

speed up I/O transfer in low bandwidth situations.

If Enable Client AP Device List is enabled, the switch appears in the

Server List when using the WinClient or Java Client AP (see Windows

Client AP Login, page 49, and Java Client AP Login, page 53). If this

option is not enabled, the switch can still be connected to, but its name will

not appear in the Server List.

Temperature Warning

Message Place a check in the checkbox to enable a temperature

warning message. If this function is enabled, when the

device’s temperature drops below the Low threshold

setting, or exceeds the High threshold setting, the system

records the event in the system log. If it is not enabled, the

event will not be recorded.

The default for this function is enabled.

Temperature Temperature readings from the switch’s built-in sensors are

indicated here and can be displayed in degrees Celsius or

Fahrenheit. See Clear Login Information, page 291

Item Description

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When the Enable Adapter ID function is enabled (the default) the switch

stores adapter cable information for each of its ports, so that when you

move a KVM Adapter Cable from one port to another, it remembers the

adapter cable’s port properties information at the new location (see The

Adapter ID Function, page 38).

When the Enable Local Console Cascading function is enabled, the KVM

over IP switch can be cascaded as a child station from a KM0532 or

KM0932 parent switch. If the KVM over IP switch is cascaded this way,

and is accessed via the KM0532 or KM0932, authentication and

authorization is handled via the KM0532 or KM0932.

Note: 1. The cascaded KVM over IP switch can still be accessed directly via a

Browser or AP login, in which case authentication and authorization

is managed through its own User Management database.

2. Lo cal Console Cascading is only compatible with the KA7170

adapter cable.

If Enable First Logon Transfer is enabled, only the first user on a bus can

switch ports. Othe r users on the bus cannot switch ports unless there is a

bus that is already connected to the po rt they would like to acces s, or there

is a free bus available. (For details regarding users and buses, see Users

and Buses, page 233.)

For Keyboard/Mouse Broadcast, drop-down the list to make your choice.

If you enable Keyboard Broadcast, your keystrokes will be duplicated

on all the attached servers that currently appear in the Sidebar.

If you enable Mouse Broadcast, your mouse mov e ments and clicks

will be duplicated on all attached servers currently in the Sidebar.

Note: 1. On a KVM switch that is cascaded from the KVM over IP

switch, only one port can perform a Keyboard/Mouse

broadcast at a time.

2. For Mouse Broadcast, you and all the servers must be running

the same OS; all the monitors must have the same resolution;

and all the screens must have an identical layout.

The Console Keyboard Language setting lets you specify which keyboard

mapping is being used by the Local Console keyboard. Drop down the list

to make your choice.

Use the COM Settings drop-down menus to select the type of device that is

connected to COM 1 (Serial or PDU) and COM 2 (Serial or Modem).

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Network

The Network page is used to specify the network environment.

Each of the elements on this page is described in the sections that follow.

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IP Installer

The IP Installer is an external Windows-based utility for assigning IP addresses

to the KVM over IP switch.

Click one of the radio buttons to select Enable, View Only, or Disable for the

IP Installer utility. See IP Installer, page 267, for IP Installer details.

Note: 1. If you select Vi ew Only , you will be able to see the KVM over IP

switch in the IP Installer’s Device List, but you will not be able to

change the IP address.

2. Fo r security, we strongly recommend that you set thi s to View Only

or Disable after each use.

Service Ports

As a security measure, if a firewall is being used, the Administrator can specify

the port numbers that the firewall will allow. If a port other than the default is

used, users must specify the port number as part of the IP address when they

IP switch will not be found. An explanation of the fi elds is given in the table

below:

Note: 1. Valid entries for all of the Service Ports are from 1–65535.

2. Service ports cannot have the same value. You must set a different

value for each one.

3. If there is no firewall (on an Intranet, for example), it doesn’t matter

what these numbers are set to, since they have no effect.

Field Explanation

Program This is the port number for connecting with the WinClient

ActiveX Viewer, WinClient AP, Java Client Viewer, Java Client

AP, or via Virtual Media. The default is 9000.

HTTP The port number for a browser login. The default is 80.

HTTPS The port number for a secure browser login. The default is 443.

SSH The port for SSH access. The default is 22.

Telnet The port for Telnet access. The default is 23.

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NIC Settings

Redundant NIC

The KVM over IP switch is designed with two network interfaces. If

Redundant NIC is enabled (the default), both interfaces make use of the IP

address of Network Adapter 1.

Under this configuration, the second interface is usually inactive. If there

is a network failure on the first interface, the switch automatically switche s

to the second interface.

Redundant NIC Enabled – Single IP Address for Both Interfaces

To enable the Redundant NIC function, do the following:

1. Click to put a check in the Redundant NIC checkbox.

2. Network Adapter 1 is selected in the network adapter listbox, and

the listbox is disabled – you cannot configure Network Adapter 2.

3. Configure the IP and DNS server addresses for Network Adapter 1

(see the sections below).

Redundant NIC Not Enabled – Two IP Addresses

If you choose not to enable the Redundant NIC functio n, th e two NICs

can be configured with separate interfaces. Users can log into the KVM

over IP switch with either IP address. To set up the switch with this

configuration, do the following:

1. If there is a check in the Redundant NIC checkbox, click to remove

it.

2. In the netw ork adapter listbox; select Network Adapter 1.

3. Configure the IP and DNS server addresses for Network Adapter 1

(see the sections below).

4. Drop down the network adapter listbox; select Network Adapter 2.

5. Configure the IP and DNS server addresses for Network Adapter 2.

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IPv4 Settings

IP Address:

IPv4 is the traditional method of specifying IP addresses. The KVM

over IP switch can either have its IP address assigned dynamically

(DHCP), or it can be given a fixed IP address.

For dynamic IP address assignment, select the Obtain IP address

automatically radio button. (This is the default setting.)

To specify a fixed IP address, select the Set IP address manually

radio button and fill in the fields with values appropriate for your

network.

Note: 1. If you choose Obtain IP address automatically, when the

switch starts up it waits to get its IP address from the DHCP

server. If it hasn’t obtained the address after one minute, it

automatically reverts to its factory default IP address

(192.168.0.60.)

2. If the switch is on a network that uses DHCP to assign

network addresses, and you need to ascertain its IP address,

see IP Address Determination, page 267, for information./

DNS Server

For automatic DNS Server ad dress assignment, select the Obtain

DNS Server address automatically radio button.

To specify the DNS Server address manually, select the Set DNS

server address manually radio button, and fill in the addresses for

the Preferred and Alternate DNS servers with values appropriate

for your network.

Note: Specifying the Alternate DNS Server address is optional.

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IPv6 Settings

IP Address:

IPv6 is the new (128-bit) format for specifying IP addresses. (See IPv6,

page 269 for further information.) Th e KVM over IP switch can ei ther

have its IPv6 address assigned dynami cally (DHCP), or it can be given

a fixed IP address.

For dynamic IP address assignment, select the Obtain IP address

automatically radio but ton. (This is the default setting.)

To specify a fixed IP address, select the Set IP address manually

radio button and fill in the fields with values appropriate for your

network.

DNS Server

For automatic DNS Server address assignment, select the Obtain

DNS Server address automatically radio butt on .

To specify the DNS Server address manually, select the Set DNS

server address manually radio button, and fill in the addresses for

the Preferred and Alternate DNS servers with values appropriate

for your network .

Note: Specifying the Alternate DNS Server address is optional.

Network Transfer Rate

This setting allows you to tailor th e size of the data transfer stream to ma tch

network traffic conditions by setting the rate at which the KVM over IP switch

transfers data between itself and the client computers. The range is from 4–

99999 Kilobytes per second (KBps).

Finishing Up

After making any network changes, be sure Reset on e x it on the Device

Management System Operation page (see Reset on exit:, page 220) has been

enabled (there is a check in the checkbox), before logging out. This allows

network changes to take effect without having to power the switch off and on.

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ANMS

The ANMS (Advanced Network Management Settings) page is used to set up

organized as a notebook with two tabs – each with a series of related panels, as

described, below:

Event Destination

SMTP Settings

To have the KVM over IP switch email reports from the SMTP server to

you, do the following:

1. En able the Enab le report from the following SMTP server, and key in

either the IPv4 address, IPv6 address, or domain name of the SMTP

server, and the Service Port.

2. If your server requires a secure SSL connection, put a check in the My

server requires secure connection (SSL) checkbox.

3. If your server requires authentication, put a check in the My server

requires authentication checkbox, and key in the appropriate account

information in the Account Name and Password fields.

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4. Key in the em ail address of where the report is being sent from in the

From field.

Note: 1. Only one email address is allowed in th e From field, and it

cannot exceed 64 Bytes.

2. 1 Byte = 1 English alphanumeric character.

5. Key in the em ail address (addresses) of where you want the SMTP

reports sent to in the To field.

Note: If you are sending the report to more than one email address,

separate the addresses with a semicolon. The total cannot exceed

256 Bytes.

Log Server

Important transactions that occur on the KVM over IP switch, such as

logins and internal status messages, are kept in an automatically generated

log file.

Specify the MAC address of the computer that the Log Server runs on

in the MAC address field.

Specify the port used by the computer that the Log Server runs on to

listen for log details in the Port field. The valid port range is 1–65535.

The default port number is 9001.

Note: The port number must different than the one used for the Program

port (see Program, page 170).

See Chapter 13, The Log Server, for details on setting up the log server.

The Log File is discussed on page 204.

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SNMP Trap

To be notified of SNMP trap events, do the following:

1. Check Enable SNMP Agent.

2. Key in either the IPv4 address, IPv6 address, or domain name of the

computer to be notified of SNMP trap events.

3. Key in th e port numb er. The valid port range is 1–65535.

Note: The logs that are notified of SNMP trap events are configured on the

Notification Settings page under the Lo g tab. See Log Notification

Settings, page 207 for details.

Syslog Server

To record all the events that take place on KVM over IP switches and write

them to a Syslog server, do the following:

1. Check Enable.

2. Key in either the IPv4 address, IPv6 address, or domain name of the

Syslog server.

3. Key in th e port numb er. The valid port range is 1-65535.

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Authentication

Disable Local Authentication

Selecting this option disables login authentication on the KVM over IP

switch. The switch can only be accessed using LDAP, LDAPS, MS Active

Directory, RADIUS or CC Management authentication.

RADIUS Settings

To allow authentication and authorization for the KVM over IP switch

through a RADIUS server, do the following:

1. Check Enable.

2. Select Preferred or Alternate RADIUS server.

3. Fill in the IP addresses and service port numbers for the Preferred and

Alternate RADIUS servers. You can use the IPv4 address, the IPv6

address or the domain name in the IP fields.

4. Select the Authentication Type: PAP or CH AP.

5. In the Timeout field, set the time in seconds that the KVM over IP

switch waits for a RADIUS server reply befo re it times out.

6. In the Retries field, set the number of allowed RADIUS retries.

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7. In th e Shared Secret field, key in the character string that you want to

use for authentication between the KVM over IP switch and the

RADIUS Server. A minimum of 6 characters is required.

8. On the RADIUS server, Users can be authenticated with any of the

following methods:

Set the entry for the user as su/xxxx

Where xxxx represents the Username given to the user when the

account was created on the KVM over IP switch.

Use the same Username on both the RADIUS server and the

KVM over IP switch.

Use the same Group name on both the RADIUS server and the

KVM over IP switch.

Use the same Username/Group name on both the RADIUS server

and the KVM over IP switch.

In each case, the user’s access rights are the ones assigned that were

assigned when the User of Group was created on the KVM over IP

switch. (See Adding Users, page 149.)

LDAP / LDAPS Authentication and Authorization Settings

To allow authentication and authorization for the KVM over IP switch via

LDAP / LDAPS, refer to the information in the table, below:

Item Action

Enable Put a check in the Enable checkbox to allow LDAP / LDAPS

authentication and authorization.

Type Click a radio button to specify whether to use LDAP or LDAPS.

LDAP Server IP

and Port Select Preferred or Alternate LDAP Server and fill in the IP

address and port number for the LDAP or LDAPS server.

You can use the IPv4 address, the IPv6 address or the

domain name in the LDAP Server field.

For LDAP, the default port number is 389; for LDAPS, the

default port number is 636.

Admin DN Consult the LDAP / LDAPS administrator to ascertain the

appropriate entry for this field. For example, the entry might

look like this:

ou=kn8132,dc=aten,dc=com

Admin Name Key in the LDAP administrator’s username.

Password Key in the LDAP administrator’s password.

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Search DN Set the distinguished name of the search base. This is the

domain name where the search starts for user names.

Timeout Set the time in seconds that the KVM over IP switch waits for

an LDAP or LDAPS server reply before it times out.

Item Action

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On the LDAP / LDAPS server, Users can be authenticated with any of the

following methods:

With MS Active Directory schema.

Without schema – Only the Usernames used on the KVM over IP switch

are matched to the names on the LDAP / LDAPS server. User privileges

are the same as the ones configured on the switch.

W ithout schema – Only Groups in AD are matched. User privileges are the

ones configured for the groups he belongs to on the sw itch.

Without schema – Usernames and Groups in AD are matched. User

privileges are the ones configured for the User and the Groups he belongs

to on the switch.

Note: For more information on configuring LDAP, you can download the

full LDAP instructional manual from our website.

CC Management Settings

To allow authorization for the KVM over IP switch through a CC (Control

Center) server, check Enable and fill in the CC Server’s IP address and Service

port in the appropriate fields. You can use the IPv4 address, the IPv6 address

or the domain name in the CC Server IP field.

Note: If this function is enabled, PO N devices do not appear in the Sidebar,

even if they are configured on the switch. This is because they are

managed via the CC server.

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SNMP Agent

The SNMP Agent allows you to configure most Device Management settings

with a MIB browser using the MIB file downloaded from our website. The

MIB file imports into the MIB browser to configure the following Device

Management settings: Operating Mode: Mode, COM Settings; Network: IP

Installer, Service Ports, IPv4 Settings, IPv6 Settings; ANMS - Event

Destination: Log Server, SNMP Trap, Authentication: CC Management.

Download the KN MIB File on our website from any KN8 product page under

Support and Download.

To connect to the switch through an MIB browser, use the instruct ions below

to add an SNMP Agent to allow access from the computer you will use to

configure to the switch settin gs.

To add an SNMP Agent, do the following:

1. Check Enable.

2. Click Add. A window appears:

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3. Select the Version.

4. Enter a Com munity Name.

5. Key in NMS IP/Host Name. Enter th e IP address of a computer that will

access the switch via a MIB browser.

6. Select the Access Type and click Save.

7. From a MIB browser, import the MIB file* and then enter the IP address

of the switch.

Note: Download the KN MIB File on our web site from any KN8 product

page, under Support and Download.

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OOBC

In case the KVM over IP switch cannot be accessed with the usual LAN-based

methods, it can be accessed via the switch’s modem port. To enable support for

PPP (modem) operation, click to put a checkmark in the Enable Out of Band

Access checkbox.

Note: See PPP Modem Operation, page 274, for PPP setup and operation.

When you enable Out of Band Access, the Enable Dial Back, and Enable Dial

Out functions become available, as described in the sections that follow.

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Enable Dial Back

As an added security feature, if this function is enabled, the switch disconnects

the calls that dial in to it, and dials back to one of the entries specified in the

table below:

Enable Dial Out

For the dial out function, you must establish an account with an Internet

Service Provider, and use a modem to dial up to your ISP account. An

explanation of the Enable Dial Out items is given in the table below:

Item Action

Enable Fixed

Number Dial

Back

If Fixed Number Dial Back is enabled, when there is an incoming call,

the KVM over IP switch hangs up the modem and dials back to the

modem whose phone number is specified in the Phone Number field.

Key the phone number of the modem that you want the KVM over IP

switch to dial back to in the Phone Number field.

Enable

Flexible Dial

Back

If Flexible Dial Back is enabled, the modem that the KVM over IP

switch dials back to doesn’t have to be fixed. It can dial back to any

modem that is convenient for the user, as follows:

1. Key the password that the users must specify in the Password field.

2. When connecting to the KVM over IP switch’s modem, users spec-

ify the phone number of the modem that they want the KVM over IP

switch to dial back to as their Username, and specify the password

set in the Password field for their password.

Item Action

ISP Settings Specify the telephone number, account n ame (username), and

password that you use to connect to your ISP.

Dial Out Schedule This entry sets up the times you want the KVM over IP switch to dial

out over the ISP connection.

Every provides a listing of fixed times from every hour to every

four hours.

If you select Every two hours (for example), the KVM over IP

switch will start dialing out every two hours beginning at

00:00.

If you don't want the KVM over IP switch to dial out on a fixed

schedule, select Never from the list.

Daily at will dial out once a day at a specified time. Use the hh:mm

format to specify the time.

PPP online time specifies how long you want the ISP connection

to last before terminating the session and hanging up the modem.

A setting of zero means it is always on line.

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When you have finished making your settings on this page, click Save.

Emergency Dial

Out If the KVM over IP switch gets disconnected from the network, or the

network goes down, this function puts the switch on line via the ISP

dial up connection.

If you choose PPP stays online until network recovery, the PPP

connection to the ISP will last until the network comes back up or

the switch reconnects to it.

If you choose PPP online time, the connection to the ISP will

terminate after the amount of time that you specify is up. A setting

of zero means it is always on line.

Dial Out Mail

Configuration This section provides email notification of problems that occur on

the devices connected to the KVM over IP switch's ports (see SMTP

Settings, page 174).

Note: This email notification differs from the one configured under

SMTP Settings, page 174, in that it uses the ISP mail server rather

than the internal company’s mail server.

Key in the IPv4 address, IPv6 address, or domain name of your

SMTP server in the SMTP Server IP Address field.

Key in the email address of the person responsible for the SMTP

server (or some other equally responsible administrator), in the

Email From field.

Key in the email address (addresses) of where you want the

report sent to in the To field. If you are sending the report to more

than one email address, separate the addresses with a comma or

a semicolon.

If your server requires a secure SSL connection, put a check in

the SMTP server requires secure connection (SSL) checkbox

If your server requires authentication, put a check in the SMTP

server requires authentication checkbox, then key in the

appropriate account name and password in the fields, below.

Item Action

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Security

The Security page is divided into 7 main panel s, as described in the sections

that follow.

For increased security, the Login Failures section allows administrators to set

policies governing what happens when a user fails to log in successfully.

To set the Login Failures policy, check the Enable checkbox (the default is for

table below:

Note: If Login Failures is not enabled, users can attempt to log in an unlimited

number of times with no restrictions. For security purposes, we

recommend that you enable this function and enable the lockout

policies.

Entry Explanation

Allowed Sets the number of consecutive failed login attempts

that are permitted from a remote computer. The

default is 5 times.

Timeout Sets the amount of time a remote computer must

wait before attempting to login again after it has

exceeded the number of allowed failures. The

default is 3 minutes.

Lock Client PC If this is enabled, after the allowed number of failures

have been exceeded, the computer attempting to log

in is automatically locked out. No logins from that

computer will be accepted. The default is enabled.

Note: This function relates to the client computer’s

IP. If the IP is changed, the computer will no longer

be locked out.

Lock Account If this is enabled, after the allowed number of failures

have been exceeded, the user attempting to log in is

automatically locked out. No logins from the

username and password that have failed will be

accepted. The default is enabled.

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Filter

IP and MAC Filtering

IP and MAC Filters control access to the KVM over IP switch based on

the IP and/or MAC addresses of the client computers attempting to

connect. A maximum of 100 IP filters and 100 MAC filters are allowed. If

any filters have been configured, they appear in the IP Filter and/or MAC

Filter list boxes.

To enable IP and/or MAC filtering, Click to put a check mark in the IP

Filter Enable and/or MAC Filter Enable checkbox.

If the include button is checked, all the addresses within the filter range

are allowed access; all other addresses are denied access.

If the exclude button is checked, all the addresses within the filter

range are denied access; all other addresses are allowed access.

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Adding Filters

To add an IP filter, do the following:

1. Click Add. A dialog box similar to the one below appears:

2. Specify whether you are filtering an IPv4 or IPv6 address.

3. Key the add ress you want to fil ter in the From: field.

To filter a single IP address, click to put a check in the Single IP

checkbox.

To filter a continuous range of addresses, key in the end number of

the range in the To: field.

Note: This description is for the AP GUI. The Browser GUI dif fers as

follows:

1. It doesn’t offer an IPv4 or IPv6 choice. It only has From and

To fields for IPv4 filtering.

2. It doesn’t have a checkbox to specify a single IP address. To

filter a single IPv4 address, key the same address in both the

From and To fields.

4. Aft er filling in the address, click OK.

5. Repeat these steps for any additional IP addresses you want to filter.

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To add a MAC filter, do the following:

1. Click Add. A dialog box similar to the one below appears:

2. Specify the MAC address in the dialog box, then click OK.

3. Repeat these steps for any additional MAC addresses you want to filter.

IP Filter / MAC Filter Conflict

If there is a conflict between an IP filter and a MAC filter – in other words,

if a computer’s address is allowed by one filter but block ed by the other –

then the blocking filter takes precedence (the computer’s access is

blocked).

Modifying Filters

To modify a filter, select it in the IP Filter or MAC Filter list boxes and

click Modify. The Modify dialog box is similar to the Add dialog box.

When it comes up, simply delete the old address(es) and replace it with the

new one(s).

Deleting Filters

To delete a filter, select it in the IP Filter or MAC Filter list box and click

Delete.

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The Logi n String entry field lets the super administrator specify a login string

(in addition to the IP address) that users must add to the IP address when they

access the KVM over IP switch with a browser.

For example, if 192.168.0.126 were the IP address, and abcdefg were the login

string, then the user would have to key in:

192.168.0.126/abcdefg

Note: 1. Users must place a forward slash between the IP address and the

string.

2. If no login string is specified here, anyone will be able to access the

KVM over IP switch login page using the IP address alone. This

makes your installation less secure.

The following characters are allowed in the string:

0–9 a–z A–Z ~ ! @ $ & * ( ) _ - = + [ ] .

The following characters are not allowed:

% ^ ” : / ? # \ ‘ { } ; ’ < > [Space]

Compound characters (É Ç ñ ... etc.)

For security purposes, we recommend that you change this string occasionally.

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Account Policy

In the Account Policy section, system administrators can set policies governing

usernames and passwords.

The meanings of the Account Policy entries are explained in the tab le below:

Entry Explanation

Minimum Username Length Sets the minimum number of characters required for

a username. Acceptable values are from 1–16. The

default is 6.

Minimum Password Length Sets the minimum number of characters required for

a password. Acceptable values are from 0–16. A

setting of 0 means that no password is required.

Users can login with only a Username. The default is

Password Must Contain At

Least Checking any of these items requires users to

include at least one uppercase letter, one lowercase

letter or one number in their password.

Note: This policy only affects user accounts created

after this policy has been enabled, and password

changes to existing user accounts. Users accounts

created before this policy was enabled, and there is

no change to the existing passwords, are not

affected.

Disable Duplicate Login Check this to prevent users from logging in with the

same account at the same time.

Enforce Password History This prevents users from using the same password

when they are required to recreate their password.

Enter the number of password changes that must

occur before a previous password can be used a

second time.

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Encryption

These flexible encryptio n alternatives for keyboard/mouse, video, and virtual

media data let you choose any combination of DES; 3DES; AES; RC4; or a

Random cycle of any or all of them.

Enabling encryption affects system performance – no encryption offers the

best performance; the greater the encryption the greater the adverse effect. If

you enable encryption, the performance considerations are as follows:

RC4 offers the least impact on performance; DES is next; then 3DES or

AES

The RC4 + DES combination offers the least impact of any combination

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Mode

An explanation of the Mode items is given in the table, below:

Item Explanation

Enable ICMP If ICMP is enabled, the KVM over IP switch can be pinged. If it is

not enabled, the device cannot be pinged. The default is Enabled.

Enable FIPS Enables the FIPS security standard.

Enable Multiuser

Operation Enabling Multiuser operation permits up to 32 users to log in at the

same time to share the remote bus. If not enabled, only one user

can log in at a time. The default is Enabled.

Enable Virtual

Media Write

Operation

Enabling Virtual Media Write Operation allows redirected virtual

media devices on a user’s system to send data to a remote server ,

as well as being able to have data from the remote server written to

them.

Enable Local

Virtual Media Enabling Local Virtual Media allows USB storage peripherals (CD/

DVD, HD, flash drives, etc.) connected to the KVM over IP switch

to appear and act as if it were installed on a remote system.

Browser Service Enabling Browser Service allows the administrator to restrict

browser access to the KVM over IP switch. After checking Browser

Service, drop down the listbox to select the degree of restriction:

Disable Browser: means no browser access is permitted.

Disable HTTP: means browser access is permitted, but users

must access the switch with an HTTPS URL.

Disable HTTPS: means browser access is permitted, but users

must access the switch with an HTTP URL.

Disable

Authentication If Disable Authentication is checked, no authentication procedures

are used to check users attempting to log in. Users gain

Administrator access to the KVM over IP switch simply by entering

combination of username and password.

Note: Enabling this setting creates an extremely dangerous result

as far as security goes, and should only be used under very special

circumstances.

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Private Certificate

When logging in over a secure (SSL) connection, a signed certificate is used to

verify that the user is logging in to the intended site. For enhanced security, the

Private Certificate section allows you to use your own private encryption key

and signed certificate, rather than the default ATEN certificate.

There are two methods for establishing your private certificate: generating a

self-signed certificate; and importing a third-party certificate authority (CA)

signed certificate.

Generating a Self-Signed Certificate

If you wish to create your own self-signed certificate, a free utility –

openssl.exe – is available for download over the web. See Self-Signed

Private Certificates, page 289 for details about using OpenSSL to generate

your own private key and SSL certificate.

Obtaining a CA Signed SSL Server Certificate

For the greatest security, we recommend using a third party certificate

authority (CA) signed certificate. To obtain a third party signed certificate,

go to a CA (Certificate Authority) website to apply for an SSL certificate.

After the CA sends you the certificate and private encryption key, save

them to a convenient location on your computer.

Importing the Private Certificate

To import the private certificate, do the following:

1. Click Browse to the right of Private Key; browse to where your private

encryption key file is located; and select it.

2. Click Browse to the right of Certificate; browse to wh ere you r

certificate file is located; and select it.

3. Click Upload to complete the procedure.

Note: 1. Clicking Restore Default returns the device to using the default

ATEN certificate.

2. Both the private encryption key and the signed certificate must be

imported at the same time.

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Certificate Signing Request

The Certificate Signing Request (CSR) section provides an automated way of

obtaining and installing a CA signed SSL server certificate.

To perform this operati on do the following:

1. Click Create CSR. The following dialog box appears:

2. Fill in the form – with entries that are valid for your site – according to the

example information in the following table:

Information Example

Country (2 letter code) TW

State or Province Taiwan

Locality Taipei

Organization Your Company, Ltd.

Unit Techdoc Department

Common Name mycompany.com

Note: This must be the exact domain name of the site

that you want the certificate to be valid for. If the site’s

domain name is www.mycompany.com, and you only

specify mycompany.com, the certificate will not be valid.

Email Address administrator@yourcompany.com

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3. After fi lling in the form (all fields are requi red), click Create.

A self-signed certificate based on the information you just provided is now

stored on the KVM over IP switch.

4. Click Get CSR, and save the certificate file (csr.cer) to a convenient

location on your computer

This is the file that you give to the third party CA to apply for their signed

SSL certificate.

5. After the CA sends you the certi ficat e, save it to a conven ient locatio n on

your computer. Click Browse to locate the file; then click Upload to store

it on the KVM over IP switch.

Note: When you upload the file, the KVM over IP switch checks th e file

to make sure the specified information still matches. If it does, the

file is accepted; if not, it is rejected.

If you want to remove the certificate (to replace it with a new one because of a

domain name change, for example), simply click Remove CSR.

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Date/Time

The Date/Time dialog page sets the KVM over IP switch time parameters:

Set the parameters according to the information below.

Time Zone

To establish the time zone that the KVM over IP switch is located in, drop

down the Time Zone list and choose the city that most closely corresponds

to where it is at.

If your country or region employs Daylight Saving Time (Summer Time),

check the corresponding checkbox.

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Date

Select the month from the drop down listbox.

Click < or > to move backward or forward by one year increments.

In the calendar, click on the day.

To set the time, use the 24 hour HH:MM:SS format.

Click Set to save your settings.

Network Time

To have the time automatically synchronized to a network time server, do the

following:

1. Check the Enable auto adjustment checkbox.

2. Drop down the time server list to select your preferred time server

– or –

Check the Preferred custom server IP checkbox, and key in either the IPv4

address, IPv6 address, or domain name of the time server of your choice.

3. If you want to configure an alternate time server, check the Alternate time

server checkbox, and repeat step 2 for the alternate time server entries.

4. Key in your choice for the number of days between synchronization

procedures.

5. If you want to synchronize immediately, click Adjust Time Now.

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PON Devices

Configuration Page

When a PON device is selected in the Sidebar, its Configuration page comes

up:

Browser GUI

AP GUI

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Outlet Configuration

The outlet configuration setting s that can be made on th is page are the same

ones described under Power Management, in the table on page 141.

Click on a setting to drop down the list of cho ices.

To give more than one outlet the same setting at the same time, click to put

a check mark in front of the outlets you want to configure. When you

change the setting for any one of the outlets, each of the selected outlets

will get the new setting.

To change the setting for all of the outlets at the same time, click to put a

check mark in front of the PON’s name. All of the outlets are selected.

When you change the setting for any one of the outlets, all of the outlets

will get the new setting.

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Blade Servers

Configuration Page

For Super Administrators, wh en a Blade Server is selected in the Sidebar, its

Configuration page comes up:

Browser GUI

AP GUI

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Blade Server Setup

Adding a Blade Server

To configure a new Blade server, do the following:

1. Select its icon in the Sidebar, then click Add in the main panel. The Setup

Blade Server dialog box comes up, with the Step 1 tab displayed:

2. Fill in the fields according to the information provided in the table, below:

Field Explanation

Server Model Drop down the list to select the blade server chassis model. If

your model isn’t included in the list of supported servers, contact

your dealer for help.

Include KVM This item is for information purposes and can’t be edited. If the

server supports a KVM function, this box is checked. Otherwise,

it is unchecked.

Server Name For convenience, you can give the server a name.

Server IP Key in the server’s IP address (IPv4, IPv6, or domain name)

used to access the server via a serial connection (Telnet or

SSH)

Service Port Key in the port number used for serial access.

User Name Key in the username required for serial access authentication.

Password Key in the password required for serial access authentication.

Scan Interval The interval between times that the KVM over IP switch scans

the server for information.

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203

3. When you have finished confi guring the fields, click Next to bring up the

dialog box with the Step 2 tab displayed.

4. The Step 2 dialog presents a summary of the blade server’s configuration,

including the numb er of blades installed. Click Save to add the blades

server to the installation.

Modifying / Deleting a Blade Server

To modify a blade server’s configuration, first select it in the Sidebar , then

click Modify. Make your changes on the Setup Blade Server dialog box.

To remove a blade server, first select it in the Sid e bar, then click Delete.

Web Access

To access the blade server’s Web page, first select it in the Sidebar, then click

Access Web.

Timeout The amount of time that the KVM over IP switch waits for a

response from the server before it stops scanning for

information.

Web URL Key in the server’s IP address (IPv4, IPv6, or domain name)

used to access the server via a browser.

Field Explanation

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Chapter 9

Log

Overview

The KVM over IP switch logs all the events that take place on it. To view the

contents of the log, click the Log tab. The device’s Log Informatio n page,

similar to the one below, app ears:

Browser GUI

AP GUI

Chapter 9. Log

205

Log Information

The Log Information page displays events that take place on the KVM over IP

switch, and provides a breakdown of the time, the severity, the user, and a

description of each one. You can change the sort order of the display by

clicking on the column headings.

The log file tracks a maximum of 512 events. When the limit is reached, the

oldest events get discarded as new events come in. The purpose of the buttons

at the bottom of the page are described in the following table:

Filter

Filter lets you narrow the log event di splay to ones that occurred at specific

times; ones containing specifi c w ords or strings; or ones involving specific

users. When you access this function, the log filter dialog box appears at the

bottom of the page:

Button Explanation

Pause Clicking Pause stops the display of new events. When

the display is paused the button changes to Resume.

Click Resume to start displaying events again.

Clear Log Clicking Clear Log clears the log file.

Export Log Clicking Export Log lets you save the contents of the log

to a file on your computer.

Filter Clicking Filter allows you to search for particular events

by date or by specific words or strings, as described in

the next section.

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A description of the filter items is giv e n in the table, below:

Item Description

Time This feature lets you filter for events that occurred at specific times,

as follows:

Today Only: Only the events for the current day are displayed.

Device Time: Shows the events according to the time configured on

the switch.

Start Date/Time: Filters for events from a specific date and time to

the present. Put a check in the checkbox to bring up a calendar. Set

the date and time that you want the filtering to start from. All events

from the Start date/time to the present are displayed.

For the Web Browser interface, after checking Start Date/Time, you

have to click inside the text box in order to bring up the calendar.

When you have made your calendar choices, click the A icon at the

lower right of the calendar panel.

End Date/Time: Filters for events from a specific date and time to a

specific date and time. First select the Start Date/Time (described

above); check End Date/Time to set the ending date and time.

For the Web Browser interface, after checking End Date/Time, you

have to click inside the text box in order to bring up the calendar.

When you have made your calendar choices, click the A icon at the

lower right of the calendar panel.

Information Filters for a particular word or string. Key the word or string into the

Information text box. Only events containing that word or string are

displayed. Wildcards (? for single characters; * for multiple

characters) and the keyword or are supported. E.g., h*ds would

return hands and hoods; h?nd would return hand and hind, but not

hard; h*ds or h*ks would return hands and hooks.

User Filters for specific users. First put a check in the User checkbox;

then key in the user’s Username; then click Apply. Only events

containing that Username are displayed.

Note: If the User checkbox is not checked here in the Filter panel,

the entire User column does not appear in the main panel.

Severity Filters based on the severity rating of the event. Least events

appear in black; Less events appear in blue; Most events appear in

red.

First put a check in the Severity checkbox; then check the severity

options you want to filter for (you can check more than one item).

Only events that match the severity ratings you specified appear in

the display.

Note: If the Severity checkbox is not checked here in the Filter

panel, the entire Severity column does not appear in the main panel.

Apply Click to apply the filter choices.

Reset Click this button to clear the entries in the dialog box and start with a

clean slate.

Exit Click this button to exit the log filter function.

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207

Log Notification Settings

The Notification Settings page lets you decide whi ch events trigger a

notification, and how the notificatio n are sent out:

Notifications can be sent via SNMP trap, SMTP email, written to the SysLog

file, or any combination of the three. A check mark (  ) indicates that

notification of the event is enab led for the method specified in the colu mn

heading; an X indicates that notification is not enabled.

Note: In any of the columns, you can use Shift-Click or Ctrl-Click to select a

group of events. Clicking to enable/disable any one of them causes all

of them to change in unison.

208

Chapter 10

Maintenance

Overview

The Maintenance function is used to upgrade firmware; backup and restore

configuration and account information; ping network devices; and restore

default values.

Browser GUI

AP GUI

Chapter 10. Maintenance

209

Main Firmware Upgrade

In addition to upgrading the KVM over IP switch’s m ain fi rm ware, this

function can also be used to upgrade any PON uni ts and Blade Servers

deployed on the installation. As new versions of the firmware become

available, they can be downloaded from our website. Check the website

regularly to find the latest information and packag es.

To upgrade the main firmware, do the follo wing:

1. Download the new firmware file (switch, PON or blade server module), to

your computer.

2. Log in to the KVM over IP switch; and click the Maintenance tab. The

Maintenance tab opens to the Upgrade Main Firmware pag e:

3. Click Browse; navigate to the directory that the new firmware file is in

and select the file.

4. Click Upgrade Firmware to start the upgrade procedure.

If you enabled Check Main Firmware Version th e curren t fir m ware

level is compared with that of the upgrade file. If the current version is

equal to or higher than the upgrade version, a popup message appears,

to inform you of the situation and stops the upgrade procedure.

If you didn't enable Check Main Firmware Version, the upgrade file is

installed without checking wh at its level is.

As the upgrade proceeds, progress information is shown in the

Progress bar.

Once the upgrade completes successfully, the switch resets itself.

5. Log in again, and check the firmware versi on to be sure it is the new one.

Note: To recover from a “failed upgrade” situation, see Firmware Upgrade

Recovery, page 210.

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Firmware Upgrade Recovery

Should the switch’s main firmware upgrade procedure fail, and the switch

becomes unusable, the following firm ware upgrade recovery procedure will

resolve the problem:

1. Power off the switch.

2. Press and hold the Reset Switch in (see Reset Switch, page 13).

3. While holding the Reset Switch in, power the switch back on.

This causes the switch to use the original factory installed main firmware

version. Once the switch is operational, you can try upgrading the main

firmware again by logging on to the KVM over IP switch via web browser (see

Main Firmware Upgrade, page 209).

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211

Upgrade Adapters

The Upgrade Adapters page al lows you to view and update KVM adapter

firmware and display information. This section refers to the KVM adapter

cables that provide the EDID display information to the connected server,

which allow its video to be displayed on the local console monitor.

Browser GUI

AP GUI

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Upgrade Adapters

The Upgrade Adapters button is used to upgrade the firmware of the KVM

Adapter Cables.

To perform the upgrades, do the following:

1. Click the Maintenance tab; select the Upgrade Adapters menu item.

2. Click Adapter Firmware Info to bring up a list of the adapter firmware

versions that are stored in the main firmware. If you upgraded the main

firmware, it may contain newer versions of the adapter firmware than the

versions currently on the adapters.

3. Compare the adapter firmware versions stored in the main firmware with

the versions listed in the F/W Version column of the Main Panel. If the

versions stored in the firmware are newer than the ones on the adapters,

you will probably want to perform the adapter upgrade.

4. In the Name column of the Main Panel, check the ports whose Adapters

you want to upgrade.

5. Click Upgrade Adapters to start the upgrade procedure.

If you enabled Check Adapter Firmware Version, the current firmware

level(s) are compared with that of the upgrade versions. If the current

version is equal to, or higher than the upgrade version, a message

appears in the adapters Progress column informing you that no

upgrade is available and stops the upgrade procedure.

If you didn't enable Check Adapter Firmware Version, the upgrade

files are installed without checking what their level is.

When the procedure completes the new adapter firmware version

displays.

Note: 1. The switch may work with older adapter firmware versions, but for

optimum compatibility we recommend upgrading your Adapter

Cable firmware to that stored with the sw itch’s Main firmware.

2. You can perform the upgrade procedure anytime you add an Adapter

to the installation to make sure it is working with the latest firmware

version.

3. To recover from a “failed upgrade” situation, see Adapter Firmware

Upgrade Recovery, page 215.

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213

Adapter Firmware Info

The Adapter Firmware Info button provides a list of the Adapter Cable

firmware stored on the switch’s Main firmware. You can use this information

to compare it to the F/W Version listed for the connected Adapter Cables. For

optimum compatibility we recommend upgrading your Adapter Cable’s

firmware to match that stored with the switch's Main firm ware.

Browser GUI

AP GUI

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Display Information

The Display Information button will query and show the locall y connect ed

monitor’s EDID information, as shown here:

Update Adapter Display Info

The Update Adapter Display Info button will query the local monitor’s EDID

information and update it on the Adapter Cable. The EDID information tells

the server's video card about the hardware of the display it is connected to; in

this case the monitor connected to the KVM console.

Use the Display Information button to obtain the local monitor’s Preferred

Resolution (opti onal ), and apply it with the Select Preferred Resolution drop

down menu, then click Write. If the local console is not connected to a

monitor, the default EDID setting is load ed on the adapter cable.

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215

Adapter Firmware Upgrade Recovery

Should the adapter firmware upgrade procedure fail for one of the KVM

Adapter Cables and the adapter becomes unusable, the following adapter

firmware upgrade recovery procedure wi ll resolve the problem:

1. Unplug the Adapter from the server it is connected to.

2. Slide its Firmware Upgrade Recovery Switch (located next to the Cat 5e

connector) to the RECOVER position.

3. Plug the Adapter back into the server.

4. Repeat the Adapter upgrade procedure.

After the Adapter has been successfully upgraded, unplug the Adapter from the

server it is connected to; slide the Firmware Upgrade Recovery Switch back to

the NORMAL position; and plug the Adapter back in.

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Backup/Restore

Selecting the Backup/Restore m enu item gives you the ability to back up the

switch’s configuration and user profile informati on:

Backup

To backup the device’s settings do the following:

1. In the Password field, key in a password for the file.

Note: 1. Setting a password is optional. If you do not set one, the file can

be restored without specifying a password .

2. If you do set a password, make a note of it, since you will need it

to be able to restore the file.

2. Click Backup.

3. When the browser asks wh at you wan t to do wi th the file, select Save to

disk; then save it in a convenient location.

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217

Restore

To restore a previous backup, do the following:

1. Click Browse; navigate to the file and select it.

Note: If you renamed the file, you can leave the new name. There is no

need to return it to its original name.

2. If you set a password when you create d the fi le, ke y it in th e Password

field.

3. Select as many of the options that are presented as you wish to restore.

4. Click Restore.

After the file is restored, a message appears to inform you that the

procedure succeeded.

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Terminal

Terminal provides a command line to execute options using a terminal

interface. Type a command in the window and hit [Enter] to execute it.

Available commands include:

BLADEDEBUG => Debug blade server.

CLS => Clears the screen.

ENABLERC4 => Enable RC4 cipher.

ENABLESSLV2 => Enables SSLv2 protocol.

ENABLESSLV3 => Enables SSLv3 protocol.

GET => Gets current configuration.

HELP => Provides Help information for commands.

LDAPDEBUG => Debugs ldap communication.

NETINFO => Displays network statistics information.

PING => Displays ping host information.

SETAMFRAMECOLOR \[RGB color code] => Sets the panel array

frame color. Any color can be set, RGB color code example:

Value: ff0000 = Red

Value: 00ff00 = Green

Value: 000ff = Blue

Chapter 10. Maintenance

219

SETCABLELEN [channel] [value] => Sets the cable length

Channel: 0 for local console; 01-08 for remote consoles

Value: 0 = Automatic, 1 = Disable, 2 = Short, 3 = Long

SETFORWARD [IP address] => Sets primary switch IP address on

secondary switch for Channel Forwarding

SETLDAPMEMBER => Sets new value for ldap member.

SETLDAPMEMBEROF => Sets new value for ldap memberof.

SETMAXFRAMERATE [frame rate] [mouse move option] => Sets

maximum frame rate and mouse moves optio n.

Frame Rate: 1-30

Mouse Move Option: 0 = Disable frame rate setting if mouse

moves. 1 = Keep frame rate setting if mouse moves.

SETPROMPT => Sets prompt string.

SETSSLCIPHER => Sets SSL cipher strength.

SETUSERINFOEXT [value] => Enables/Disables detailed user login

information for each port to be recorded in the event logs.

Value: 0 = Disable, 1 = Enable

SETVCHANNELMODE [value] => Enables Channel Forwarding

Value: 0 = Disable, 1 = Enable

SOCKINFO => Displays socket connection information.

TRACERT => Displays trace route information.

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220

Restore Values

The Restore Values page lets you restore certain confi guration changes that

were made to the KVM over IP switch back to their original factory default

values.

]

The functions performed on this page are as follows:

Clear Port Names:

Clicking this button rem oves names that have been assigned to the ports

Restore Default Values:

Clicking this button und oes all Custom ization page changes that have been

made to the KVM over IP switch (except for the Port Names), as well as the

Network Transfer Rate (on the Network page), and returns the parameters to

the original factory default settings.

Reset on exit:

Place a check here and click Apply to have the KVM over IP switch reset itself

and implement all the new settings when you log out. (Following the reset, wait

approximately 30 to 60 seconds before logging back in .)

If you change the switch’s IP Address (see Network, page 169), the checkbox

is automatically checked and the KVM switch will reset when you log out. If

you clear the check mark before logging out, the changed IP settings will be

ignored and the original IP address settings wi ll rem a in in effect.

Note: Even though the changed IP settings are ignored, they still remain in the

network settings fields. Which means that the next tim e you open this

page the Reset on exit checkbox will automatically be enabled, and

when the switch resets, the new IP settings that you tho ught you

discarded will become the ones used by the switch. To avoid this

problem, you should go back to the network settings page and be sure

that the IP settings that appear in the fields are the ones you want to use.

221

Chapter 11

Download

Overview

Download is used to download stand-alone AP versions of the Windows

Client, the Java Client, and the Log Server:

Browser GUI

Click the program you want to dow nload; save it to a convenient locatio n on

your hard disk, and run it from there.

(Continues on next page.)

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Browser GUI

Click the program you want to download; save it to a convenient location on

your hard disk, and run it from there.

223

Chapter 12

Port Operation

Overview

After you have successfully logged in (see Logging In, page 47), the KVM

over IP switch opens to the Port Access tab’s Connections page, with the first

KVM over IP switch selected in the sidebar:

Note: 1. The WinC lient and Java Client AP programs have a hidden Control

Panel at the upper center of the screen that becomes visible when you

mouse over it. The Browser version’s Con trol Pan e l only appears

after you switch to a port. The Control Panel is discussed on page 64.

2. See KVM Devices and Ports – Connections Page, page 110 for details

about the Port Access Connections page.

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Connecting to a Port

All the devices, ports, and outlets that a user is permitted to access are listed in

the Sidebar at the left of the page.

To connect to a port when a device is selected in the Sidebar, double click

its icon in the Sidebar; or double click an ywhere on its line entry in the

main central panel; or select it in the main pan e l and click Connect at the

bottom right of the page.

To connect to a port when the port is selected in the Sidebar, click

Connect at the right of the Status panel (see Status, page 111).

Once you switch to a port, its screen displays on your monitor, and your

keyboard and mouse input affects the remote server:

Chapter 12. Port Operation

225

The Port Toolbar

The KVM over IP switch’s interface provides a toolbar to help you with port

switching operations from within the captured port. To bring up the toolbar, tap

the GUI Hotkey (Scroll Lock or Ctrl), twice. The toolbar appears at the upper

left corner of the screen:

Depending on the settings that were selected for ID Display (see page 126), the

Port Number and/or the Port Name display at the right of the toolbar. The

meanings of the toolbar icons are given in a table on page 226.

When the toolbar displays mouse and keybo ard input has no effect on the

server connected to the port. To carry out operations on the server, close the

toolbar by clicking its X icon.

To return to the Port Access Connections page, either click the appropriate icon

(see The Toolbar Icons, page 226), or tap the GUI hotkey again.

Note: 1. You can adjust the toolbar transparency (see Video Settings, page 78).

2. The toolbar functions and icons are also incorporated in the Control

Panel. If you choose to enable them in the Control Panel (see Control

Panel Configuration, page 99), you can disable the Toolbar (see User

Preferences, page 126 for details). To recall the Port Access

Connections page when there is no To olbar, simply tap the GUI

hotkey twice.

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The Toolbar Icons

The meanings of the toolbar icons are explained in the table bel ow.

Icon Purpose

Click to skip to the first accessible port on the entire installation,

without having to recall the Port Access page.

Click to skip to the first accessible port previous to the current

one, without having to recall the Port Access page.

Click to begin Auto Scan Mode. The KVM over IP switch

automatically switches among the ports that were selected for

Auto Scanning with the Filter function (see Filter, page 106).

This allows you to monitor their activity without having to switch

among them manually.

Click to skip from the current port to the next accessible one,

without having to recall the Port Access page.

Click to skip from the current port to the last accessible port on

the entire installation, without having to recall the Port Access

page.

Click to recall the Port Access page.

Click to close the toolbar.

Click to invoke Panel Array Mode (see Panel Array Mode,

page 230).

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227

Toolbar Hotkey Port Switching

When the toolbar displays, you can use hotkeys to provide KVM focus to a port

directly from the keyboard. The KVM over IP switch provides the fol low ing

hotkey features:

Going directly to a port by keyin g in it s port number and clicking Enter.

Auto Scanning

Skip Mode Switching

The hotkeys are: A and P for Auto Scanning; and the Arrow Keys for Skip

Mode.

Note: 1. In order for hotkey operations to take place, the toolbar must be

visible (see The Port Toolbar, page 225).

2. To use the keys designated as hotkeys (i.e. A, P, etc.) for normal, non-

hotkey purposes, you must first close the toolbar.

3. Fo r issues affecting multiple user operation in Auto Scan Mode, see

Multiuser Operation, page 232.

Auto Scanning

The Scan function automatically switches among all the ports that are

accessible to the currently logged on user at regular intervals, so that the user

can monitor their activity automatically. Users can also limit the number of

ports scanned with the Filter function of the Sidebar. See KVM Devices and

Ports – Connections Page, page 110, and Filter, page 106, for furth e r details.

Setting the Scan Interval:

The amount of time Auto Scan dwells on each port is set with the Scan

Duration setting (see Sca n Durat ion, page 127).

Invoking Auto Scan

To start Auto Scanning, with the toolbar showing, tap the A key . The Auto

Scan function cycles through the ports in order – starting from the first

port on the installation. An appears in front of the Port ID Display to

indicate that the port is being accessed under Auto Scan Mode.

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228

Pausing Auto Scan

While you are in Auto Scan Mode, you can pause the scanning in order to

keep the focus on a particular server by pressing P. During the time that

Auto Scanning is paused, the S in front of the Port ID blinks On and Off.

Pausing when you want to keep the focus on a particular server can be

more convenient than exiting Auto Scan Mode because when you Resume

scanning, you start from where you left off. If, on the other hand, you were

to exit and then restart Auto Scan Mode, the scanning would start over

from the very first server on the installation.

To Resume Auto Scanning after a pause, press any key except [Esc] or the

[Spacebar]. Scanning continues from where it left off.

Exiting Auto Scan

While Auto Scan Mode is in effect, ordinary keyboard functions are

suspended. You must exit Auto Scan Mode in order to regain normal

control of the keyboard. To exit Auto Scan Mode press [Esc] or the

[Spacebar]. Auto Scanning stops when you exit Auto Scan Mode.

Skip Mode

Skip Mode allows you to switch ports in order to monitor the servers manually.

You can dwell on a particular port for as long or as little as you like - as

opposed to Auto Scanning, which automatically switches after a fixed interval.

The Skip Mode hotkeys are the four Arrow keys. Their operation is explained

in the table below:

Arrow Action

Skips from the current port to the first accessible port previous to it.

Skips from the current port to the first accessible port that comes after it.

Skips from the current port to the very first accessible port on the

installation.

Skips from the current port to the very last accessible port on the

installation.

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229

Recalling the Port Access Page

To dismiss the toolbar and bring back the Port Access page, do one of the

following:

Tap the GUI Hotkey once.

From the toolbar, click the icon that recalls the Port Access page (see The

Toolbar Icons, page 226).

The toolbar closes, and the Port Access Page appears.

GUI Hotkey Summary Table

The following table presents a summary of the GUI Hotkey actions after you

have accessed a port. See User Preferences, page 126 to set the GUI Hotkey.

To... Do This...

Open the Toolbar Click the GUI Hotkey twice

Open the Port

Access Page The Toolbar is open Click the GUI Hotkey once

The Toolbar is not open Click the GUI Hotkey three times

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Panel Array Mode

Clicking the toolbar's Panel icon invokes Panel Array Mode. Under this mode,

the screen divides into a grid of up to 64 panels:

Each panel represents one of the switch’s ports beginning with Port 1 at

the upper left, and going from left to right; top to bott om.

The number of panels in the array can be selected by clicking the Show

More Ports, and Show Fewer Ports symbols on the panel array toolbar

(see the following page for an explanation of the panel array toolbar).

When the Array is first invoked, it scans through each of the ports that

were selected for Auto Scanning with the Filter function (see Filter,

page 106). As it scans, the border of the panel that has the focus becomes

highlighted.

Only ports that are accessible to the user are displayed. For ports that are

not accessible, the panel is blank.

If the server connected to a port is on line, its screen displays in its panel,

otherwise the panel is blank.

Mousing over a panel displays information about the port (port name,

online status, port access status, and resolution).

You can access a server connected to a port by moving the mouse pointer

over its panel and clicking. You switch to the server exactly as if you had

selected it from the Port Access page.

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231

Panel Array Toolbar

The panel array toolbar provides shortcut navi gation and control of the panel

array. The toolbar can be dragged anywhere on the screen. Mousing over an

icon brings up a “tooltip” that provides a short description of the icon’s

function. The icon functions are described in the table below:

Note: For issues affecting multiple user operation in Panel Array Mode, see

Multiuser Operation, page 232.

Click and drag to move the toolbar.

Note: This icon is only available with the Windows Clients. To move the

Java Client toolbars, click on any empty space and drag.

Pause panel scanning, leaving the focus on the panel that currently has it.

Move back four panels.

Move to the previous panel.

Move to the next panel.

Move ahead four panels.

Show More Ports: Increase the number of panels in the array.

Show Fewer Ports: Decrease the number of panels in the array.

Toggle 4/3 aspect ratio.

Exit Panel Array mode.

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Multiuser Operation

The KVM over IP switch supports multiuser operation . Wh en multiple users

simultaneously access the switch from client computers, the rules of

precedence that apply are shown in the following table:

Operation Rule

General Each bus is independent. For an explanation of the method

by which users are assigned to buses, see the next section,

Users and Buses. Each user can open his own independent

GUI Main Page.

Auto Scan Mode If a user has invoked Auto Scan Mode (see page 227), and

then another user logs on and gets assigned to the same

bus, at first the new user sees the GUI Main Page – but as

soon as he accesses any port, he automatically enters Auto

Scan Mode (since he is sharing the bus with the original

user).

Any user on the bus can halt Auto Scan Mode by recalling

the GUI Main Page. When this occurs, Auto Scan Mode

stops and all the other users on the bus are switched to the

port that was being accessed when Auto Scan Mode

stopped.

Panel Array Mode If a user has invoked Panel Array Mode (see page 230),

and then another user logs on and gets assigned to the

same bus at first user, the new user sees the GUI Main

Page – but as soon as he accesses any port, he

automatically enters Panel Array Mode (since he is

sharing the bus with the original user).

Panel Array Mode continues until the original user stops it.

(Administrators can override Panel Array Mode, however.)

Only the user who starts Panel Array Mode can use the

Skip Mode (see page 228), function.

Only the user who starts Panel Array Mode can switch

ports. Other users automatically switch to the ports that

the original user selects. However, if one of the other

users does not have access rights to the port that the

original user switches to, that user will not be able to view

the port.

Individual users can increase or decrease the number of

panels they wish to view in Panel Array Mode; however,

the picture quality may decrease as the number of panels

increases.

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233

Users and Buses

The KN8164V / KN8132V support eight remote buses. The first, ninth,

17th, etc., users are all on the first bus; the second, 10th, 18th, etc., users

are all on the second bus; the third, 11th, 19th etc., users are all on the third

bus; the fourth, 12th, 20th, etc., users are all on the fourth bus; the fi fth,

13th, 21st, etc., users are all on the fifth bus; the sixth, 14th, 22nd, etc.,

users are all on the sixth bus; the seventh, 15th, 23rd, etc., users are all on

the sixth bus; the eighth, 16th, 24th , etc., users are all on the eighth bus.

The KN41 16VA / KN4132VA / KN4164V support four remote buses. The

first, fifth, ninth, etc., users are all on the first bus; the second, sixth, 10th,

etc., users are all on the second bus; the third, seventh, 11th etc., users are

all on the third bus; the fourth, eighth, 12th, etc., users are all on the fourth

bus.

The KN2116VA / KN2132VA support two remote buses. The first, third,

fifth, etc., users are all on the first bus; the second, four th, sixt h, etc., users

are all on the second bus.

All KVM over IP switches support independent bus switching. With

independent bus switching, if a user switches to a port that is being utilized

by someone on a different bus, only the user that switched ports goes to the

new port and the new bus – the other users on the original bus remain on

the original port and original bus.

Note: 1. Independent bus switching does not work when Auto Scan Mode

or Panel Array Mode is being used by one of the members of the

bus.

2. If Enable First Rider Transfer is enabled (see page 168), only the

first user on a bus can switch to an un-accessed port. Other users

on the bus cannot switch ports unless there is a bus that is already

connected to the port they would like to access, or there is a free

bus available.

We recommend that the user who starts Panel Array Mode set it to display

at least four panels. Otherwise, it is possible that the other users may only

receive part of the picture.

234

Chapter 13

The Log Server

The Windows-based Log Server is an administrative utility that records all the

events that take place on selected KVM over IP switches and writes them to a

searchable database. This chapter describes how to install and configure the

Log Server.

Installation

1. Log into the KVM over IP switch (see page 47).

2. Click the Download tab and do wnload the Log Server AP program.

3. Go to the location on your hard disk that you downloaded the Log Server

program to, and double click its icon (LogSetup.exe) to bring up the

Windows Client Connection Screen:

Note: If the browser cannot run the file, save it to disk, instead, and run the

file from your disk.

The Log Server installation screen appears:

4. Click Next. Then follow the on-screen instructions to complete the

installation and have the Log Server program icon placed on your desktop.

Chapter 13. The Log Server

235

Starting Up

To start the Log Server, either double click the program icon, or key in the full

path to the program on the command line. The first time you run it, a screen

similar to the one below appears:

Note: 1. The MAC address of the Log Server computer must be specified in

theANMS settings – see Log Server, page 175.

2. The Log Server requires the Microsoft Jet OLEDB 4.0 driver.

See The Log Server program does not run., page 264 if the program

doesn’t start.

The screen is divided into three components:

A Menu Bar at the top

A panel that will contain a list of KVM over IP switches in the middle (see

The Log Server Main Screen, page 240).

A panel that will contain an Events List at the bottom

Each of the components is explained in the sections that follow.

KVM over IP Switch User Manual

236

The Menu Bar

The Menu bar consists of four items:

Configure

Events

Options

Help

These are discussed in the sections that follow.

Note: If the Menu Bar appears to be disabled, click in the List window to

enable it.

Configure

The Configure menu contains three items: Add; Edit; and Delete. They are

used to add new units to the List ; edit the information for units already on the

list; or delete units from the list.

To add a unit to the list, click Add.

To edit or delete a listed unit, first select the target in the List window , then

open this menu and click Edit or Delete.

When you choose Add or Edit, a dialog box, similar to the one below, appears:

Chapter 13. The Log Server

237

A description of the fields is given in the tabl e, below:

Fill in or modify the fields, th en click OK to finish .

Events

The Events Menu has two items: Search and Maintenance.

Search:

Search allows you to search for events containing specific words or strings.

When you access this function, a screen, similar to the one below, appears:

Field Explanation

Address This can either be the IP address of the computer the Log Server is

running on, or its DNS name.

Port The port number that was assigned to the Log Server under Device

Management (see Log Server, page 175).

Description This field is provided so that you can put in a descriptive reference for

the unit to help identify it.

Limit This specifies the number of days that an event should be kept in the

Log Server's database. Events that exceed the amount of time

specified here can be removed with the Maintenance function (see

Maintenance:, page 238).

KVM over IP Switch User Manual

238

A description of the item s is given in the table, below:

Maintenance:

This function allows the administrat or to perform manual maintenance of the

database, such as erasing specified records before their expiration time is up.

Item Description

New search This is one of three radio buttons that define t he scope of the

search. If it is selected, the search is performed on all the

events in the database for the selected unit.

Search last results This is a secondary search performed on the events that

resulted from the previous search.

Search excluding last

results This is a secondary search performed on all the events in the

database for the selected unit excluding the events that

resulted from the previous search.

Server List KVM over IP switches are listed according to their IP address.

Select the unit that you want to perform the search on from this

list. You can select more than one unit for the search. If no

units are selected, the search is performed on all of them.

Priority Sets the level for how detailed the search results display

should be. Least is the most general; Most is the most specific.

Least results appear in black; Less results appear in blue;

Most results appear in red.

Start Date Select the date that you want the search to start from. The

format follows the YYYY/MM/DD convention, as follows:

2009/11/04

Start Time Select the time that you want the search to start from. The

format follows the HH:MM:SS convention.

End Date Select the date that you want the search to end at.

End Time Select the time that you want the search to end at.

Pattern Key in the pattern that you are searching for here. The multiple

character wildcard (%) is supported. E.g., h%ds would match

hands and hoods.

Results Lists the events that contained matches for the search.

Search Click this button to start the search.

Print Click this button to print the search results.

Export Click this button to save the search results to file.

Exit Click this button to exit the Log Server.

Chapter 13. The Log Server

239

Options

Network Retry allows you to set the number of seconds that the Log Server

should wait before attempting to conn ect if its previo us attempt to connect

failed. When you click this item, a dialog box, similar to the one below,

appears:

Key in the number of seconds, then click OK to finish.

Help

From the Help menu, click Contents to access the online Windows Help file.

The help file contains instructions about how to setup, operation and

troubleshoot the Log Server.

KVM over IP Switch User Manual

240

The Log Server Main Screen

Overview

The Log Server Main Screen is divided into two main pane ls.

The upper (List) panel lists all of the units that have been selected for the

Log Server to track (see Configure, page 236).

The lower (Event) panel displays the tick inform ation for the currently

selected unit. (If there are more than one unit, the selected unit is the one

that is highlighted).

To select a unit in the list, simply click on it.

Chapter 13. The Log Server

241

The List Panel

The List panel contains six fields:

The Event Panel

The lower panel displays log events for the currently selected unit. Note that if

there are more than one units, even though they aren't currently selected, if their

Recording checkbox is checked, the Log Server records their log events and

keeps them in its database.

Field Explanation

Recording Determines whether the Log Server records the ticks for this

unit, or not. If the Recording checkbox is checked, the field

displays Recording, and the ticks are recorded. If the

Recording checkbox is not checked, the field displays Paused,

and the ticks are not recorded.

Note: Even though a unit is not the currently selected one, if

its Recording checkbox is checked, the Log Server will still

record its ticks.

Address This is the IP Address or DNS name that was given to the unit

when it was added to the Log Server (see Configure,

page 236).

Port This is the Access Port number assigned to the unit (see

Configure, page 236).

Connection If the Log Server is connected to the unit, this field displays

Connected.

If the Log Server is not connected, this field displays

Waiting. This means that the Log Server's MAC address

has not been set properly. It needs to be set on the Device

Management Date/Time page (see page 197).

Days This field displays the number of days that the unit's log events

are to be kept in the Log Server's database before expiration

(see Configure, page 236).

Description This field displays the descriptive information given for the unit

when it was added to the Log Server (see Configure,

page 236).

242

Appendix

Safety Instructions

General

This product is for indoor use only.

Read all of these instructions. Save them for future reference.

Follow all warnings and instructions marked on the device.

Do not place the device on any unstable surface (cart, stand, table, etc.). If

the device falls, serious damage wi ll resul t.

Do not use the device near water.

Do not place the device near, or over, radiators or heat registers.

The device cabinet is provided with slots and openings to allow for

adequate ventilation. To ensure reliable operation, and to protect against

overheating, these openings must never be bl ocked or covered.

The device should never be placed on a soft surface (bed, sofa, rug, etc.) as

this will block its ventilation openings. Likewise, the device should not be

placed in a built in enclosure unless adequate ventilation has been

provided.

Never spill liquid of any kind on the device.

Unplug the device from the wall outlet before cleaning. Do not use liquid

or aerosol cleaners. Use a damp cloth for cleaning.

Avoid circuit overloads. Before conn ecting equipment to a circuit, know

the power supply’s limit and never exceed it. Always review the electrical

specifications of a circuit to ensure that you are not creating a dangerous

condition or that one does not already exist. Circuit overloads can cause a

fire and destroy equipment.

The device shoul d be oper ated from the type of power source indicated on

the marking label. If you are not sure of the type of power available,

consult your dealer or local power company.

To prevent damage to your installation it is important that all devices are

properly grounded.

The device is designed for IT power distribution systems with 230V

phase-to-phase voltage.

The device is equipped with a 3-wire grounding type plug. This is a safety

feature. If you are unable to insert the plug into the outlet, contact your

Appendix

243

electrician to replace your obsolete outlet. Do not attempt to defeat the

purpose of the grounding-type plug . Always follow your local/national

wiring codes.

Do not allow anything to rest on the power cord or cables. Route the

power cord and cables so that they cannot be stepped on or tripped over.

If an extension cord is used with this device make sure that the total of the

ampere ratings of all products used on this cord does not exceed the

extension cord ampere rating. Make sure that the total of all products

plugged into the wall outlet does not exceed 15 amperes.

To help protect your system from sudden, transient increases and

decreases in electrical power, use a surge suppressor, line condi tion e r, or

un-interruptible power supply (UPS).

Position system cables and power cables carefully; Be sure that nothing

rests on any cables.

When connecting or disconnecting power to hot-pluggable power

supplies, observe the following guidelines:

Install the powe r su pp ly before connecting the power cable to the

power supply.

Unplug the power cable before removing th e power supply.

If the system has multiple sources of power , disconnect power from the

system by unplugging all power cab les from th e power supplies.

Never push objects of any kind into or through cabin et slots. They may

touch dangerous voltage points or short out parts resulting in a risk of fire

or electrical shock.

Do not attempt to service the device yourself. Refer all servicing to

qualified service personnel.

If the following conditions occur, unplug the device from the wall outlet

and bring it to qualified service personnel for repair.

The power cord or plug has become damaged or frayed.

Liquid has been spilled into the device.

The device has been exposed to rain or water.

The device has been dropped, or the cabinet has been damaged.

The device exhibits a distinct change in performance, indicating a need

for service.

The device does not operate normally when the operating instructions

are followed.

KVM over IP Switch User Manual

244

Only adjust those controls that are covered in the operating instructions.

Improper adjustment of other controls may result in damage that will

require extensive work by a qualified technician to repair.

Additional protection to secure and fix the equip men t is ne eded if the

equipment is installed by stacking; by locking it to the rack, screwing it to

the frame, or other similar methods.

Keep the Cat 5e/6 cable as far away as possible from potential sources of

EMI, such as electrical cables, transformers, and light fixtures. Do not tie

the cables to electrical conduits or lay the cables on electrical fixtures.

Rack Mounting

Before working on the rack, make sure that the stabilizers are secured to

the rack, extended to the floor, and that the full weight of the rack rests on

the floor. In stall front and side stabilizers on a si ngle rack or front

stabilizers for joined multiple racks before working on the rack.

Always load the rack from the bottom up, and load the heaviest item in the

rack first.

Make sure that the rack is level and stable before extending a device from

the rack.

Use caution when pressing the device rail release latches and sliding a

device into or out of a rack; the slide rails can pinch your fingers.

After a device is inserted into the rack, carefully extend the rail into a

locking position, and then slide the device into the rack.

Do not overload the AC supply branch circuit that provid e s power to the

rack. The total rack load should not exceed 80 percent of the branch circuit

rating.

Make sure that all equipment used on the rack – including power strips and

other electrical connectors – is properly grounded.

Ensure that proper airflo w is provided to devices in the rack.

Ensure that the operating ambi ent temperature of the rack environment

does not exceed the maximum ambient temperature specified for the

equipment by the manufacturer

Do not step on or stand on any device when servicing ot her devices in a

rack.

Appendix

245

Consignes de sécurité

Général

Ce produit est destiné exclusivement à une utilisation à l’intérieur.

Veuillez lire la totalité de ces instructions. Conservez-les afin de pouvoir

vous y référer ultérieurement.

Respectez l’ensemble des avertissements et instructions inscrits sur

l’appareil.

Ne placez jamais l’unité sur une surface instable (chariot, pied, table, etc.).

Si l’unité venait à tomber, elle serait gravement endommagée.

N’utilisez pas l’unité à proximité de l’eau.

Ne placez pas l’unité à proximité de ou sur des radiateurs ou bouches de

chaleur.

Le boîtier de l’unité est doté de fentes et d’ouvertures destinées à assurer

une ventilation adéquate. Pour garanti r un fo ncti onnement fiable et

protéger l’unité contre les surchauffes, ces ouvertures ne doivent jamais

être bloquées ou couvertes.

L’unité ne doit jamais être placée sur une surface molle (lit, canapé, tapis,

etc.) car ses ouvertures de ventilation se trouveraient bloqu ées. De mêm e ,

l’unité ne doit pas être placée dans un meuble fermé à moins qu'une

ventilation adaptée ne soit assurée.

Ne renversez jamais de liquides de quelque sorte que ce soit sur l’unité.

Débranchez l’unité de la prise murale avant de la nettoyer. N’utilisez pas

de produits de nettoyage liquide ou sous forme d’aérosol. Uti lisez un

chiffon humide pour le nettoyage de l’unité.

Evitez toute surcharge du circuit. Avant de connecter l’equipement a un

circuit, verifiez la limite de l’alimentation et ne la depassez pas. Controlez

toujours les caracteristiques electriques d'un circuit pour vo us assurer de

ne pas creer de situation dangereuse ou qu’il n’y en a pas deja. Les

surcharges du circuit peuvent provoquer un incendie et detruire

l’equipement.

L’appareil doit être alimenté par le typ e de source ind iqué sur l’étiquet te.

Si vous n’êtes pas sûr du type d’alimentation disponible, consultez votre

revendeur ou le fournisseur local d’électricité.

Afin de ne pas endommager votre installati on, vérifiez que tous les

périphériques sont correctement mis à la terre.

KVM over IP Switch User Manual

246

L’unité est équipée d’une fiche de terre à trois fils. Il s’agit d’une fonction

de sécurité. Si vous ne parvenez pas à insérer la fiche dans la prise murale,

contactez votre électricité afin qu’il remplace cette dernière qui doit être

obsolète. N’essayez pas d’aller à l’encontre de l’objectif de la fiche de

terre. Respectez toujours les codes de câblage en vigueur dans votre

région/pays.

L’équipemen t doit être instal lé à prox imi té de la prise murale et le

dispositif de déconnexion (prise de courant femelle) doit être facile

d’accès.

La prise murale doit être installée à proximité de l’équipement et doit être

facile d’accès.

Veillez à ce que rien ne repose sur le cordon d’alimentation ou les câbles.

Acheminez le cordon d’alimentation et les câbles de sorte que personne ne

puisse marcher ou trébucher dessus.

En cas d’utilisation d’une rallong e avec cette unité, assurez-vous que le

total des ampérages de tous les produits utilisés sur cette rallonge ne

dépasse pas l’ampérage nominal de cette dern ière. Assurez-vous que le

total des ampérages de tous les produits branchés sur la prise mural e ne

dépasse pas 15 ampères.

Pour contribuer à protéger votre système cont re les augmentations et

diminutions soudaines et transitoires de puissance électrique, utilisez un

parasurtenseur, un filtre de ligne ou un système d’alimentation sans

coupure (UPS).

Placez les câbles du système et les câbles d’alimentation avec précaution ;

veillez à ce que rien ne repose sur aucun des câbles.

Lors du branchement ou du débranchement à des blocs d’alimentation

permettant la connexion à chaud, veuillez respecter les lignes directrices

suivantes:

Installez le bloc d’alimentation avant de brancher le câble d’alimentation à

celui-ci.

Débranchez le câble d’alimentation avant de retirer le bloc d'alimentation.

Si le système présente plusieurs sources d’alimentation, déconnectez le

système de l'alimentation en débranchant tous les câbles d'alimentation des

blocs d'alimentation.

N’insérez jamais d’objets de quelque sorte que ce soit dans ou à travers les

fentes du boîtier . Ils pourraient entrer en contact avec des points de tension

dangereuse ou court-circuiter des pièces, entraînant ainsi un risque

d’incendie ou de choc électrique.

Appendix

247

N’essayez pas de réparer l’unité vous-même. Confiez toute opération de

réparation à du personnel qualifié.

Si les conditions suivantes se produisent, débranchez l’unité de la prise

murale et amenez-la à un technicien qualifié pour la faire réparer:

Le cordon d’alimentat ion ou la fiche ont été endommagés ou éraillés.

Du liquide a été renversé dans l’unité.

L’unité a été exposée à la pluie ou à l’eau.

L’unité est tombée ou le boîtier a été endommagé.

Les performances de l’unité sont visiblement altérées, ce qui indique la

nécessité d’une réparation.

L’unité ne fonctionne pas normalement bien que les instructions

d’utilisation soient respectées.

N’utilisez que les commandes qui sont abordées dans le mode d’emploi.

Le réglage incorrect d’autres commandes peut être à l’origine de

dommages qui nécessiteront beaucoup de travail pour qu’un technicien

qualifié puisse réparer l’unité.

Tenez le câble de catégorie 5e/6 le plus éloigné possible des sources

potentielles d’interférences électromagnétiques, telles que les câbles

électriques, transformateurs et appareils d’éclairage. Ne nouez pas les

câbles à des conduits électriques et ne les faites pas passer sur des

installations électriques.

KVM over IP Switch User Manual

248

Montage sur bâti

Avant de travailler sur le bâti, assurez-vous que les stabilisateurs sont bien

fixées sur le bâti, qu’ils sont étendus au sol et que tout le poids du bâti

repose sur le sol. Installez les stabilisateurs avant et latéraux sur un même

bâti ou bien les stabilisateurs avant si plusieurs bâtis sont réunis, avant de

travailler sur le bâti.

Chargez toujours le bâti de bas en haut et chargez l’élément le plus lourd

en premier.

Assurez-vous que le bâti est à niveau et qu’il est stable avant de sortir une

unité du bâti.

Agissez avec précaution lorsque vous appuyez sur les loquets de libération

du rail d’unité et lorsque vous faites coulisser une unité dans et hors d’un

bâti ; vous pourriez vous pincer les doigts dans les rails.

Une fois qu’une unité a été insérée dans le bâti, étendez avec précaution le

rail dans une position de verrouillage puis faites glisser l’unité dans le bâti.

Ne surchargez pas le circuit de l’alimentation CA qui alimente le bâti. La

charge totale du bâti ne doit pas dépasser 80 % de la capacité du circuit.

Assurez-vous que tous les équipements ut ili sés sur le bâti, y-compris les

multiprises et autres connecteurs électriques, sont correctem ent mi s à la

terre.

Assurez-vous que les unités présentes dans le bâti bénéfi cie d’une

circulation d’air suffisante.

Assurez-vous que la température ambiante de fonctionnement de

l’environnement du bâti ne dépasse pas la température ambiante maximale

spécifiée pour l’équipement par le fabricant.

Ne marchez sur aucun appareil lors de la maintenance d’autres appareils

d’un bâti.

Appendix

249

Technical Support

International

For online technical support – including troubleshooting, documentation,

and software updates: http://eservice.aten.com

For telephone support, see Telephone Support, pag e iii

North America

When you contact us, please have the following information ready beforehand:

Product model number, serial number, and date of purchase.

Your computer configuration, including operating system, revision lev e l,

expansion cards, and software.

Any error messages displayed at the time the error occurred.

The sequence of operations that led up to the error.

Any other information you feel may be of help.

Email Support support@aten-usa.com

Online

Technical

Support

Troubleshooting

Documentation

Software Updates

http://eservice.aten.com

Telephone Support 1-888-999-ATEN ext 4988

KVM over IP Switch User Manual

250

Specifications

KN2116VA / KN4116VA

Function KN2116VA KN4116VA

Computer

Connections Direct 16

Max 256

Port Selection Pushbutton / GUI / Hotkey

Connectors Console

Port Keyboard 1 x USB Type A Female (White)

Video 1 x DVI-D Female (White)

1 x HDB-15 (Blue)

Mouse 1 x USB Type A Female (White)

Audio 2 x Audio Jack (Female)

LUC Port 1 x Mini-USB Female (Black)

Console

Ext. 1 x RJ-45 Female (Black)

KVM Port 16 x RJ-45 Female (Black)

Power 2 x IEC 60320/C14

LAN 2 x RJ-45 Female (Black)

PON 1 x RJ-45 Female (Black)

Modem 1 x RJ-45 Female (Black)

USB

(Console/Virtual

Media)

3 x USB Type A Female (White)

Switches Reset 1 x Semi-recessed Pushbutton

Power 2 x Rocker Switch

Port Selection 2 x Pushbutton

LEDs On Line 16 (Green)

Selected 16 (Orange)

Power 2 (Blue)

Link

10/100/1000 Mbps 2 (10 Mbps: Red; 100 Mbps: Orange; 1000 Mbps: Green)

Emulation Keyboard / Mouse PS/2 / USB (PC, Mac, Sun)

Video 1920 x 1200 @ 60Hz

Scan Interval 1–255 secs

I/P Rating 100–240 V AC; 50–60Hz; 1.0A

Appendix

251

Power

Consumption Single Power 110V/34.5W ; 220V/34.8W 110V/49.1W; 22 0V/50.5W

Dual Power 110V/17.7W; 220V/17.9W

(per input) 110V/24.9W; 220V/ 25.8W

(per input)

Environment Operating Temp. 0–40° C

Storage Temp. -20–60° C

Humidity 0–80% RH, Non-condensing

Physical

Properties Housing Metal

Weight 5.56 kg 5.69 kg

Dimensions

L x W x H 43.36 x 41.21 x 4.40 cm 43.36 x 41.21 x 4.40 cm

Function KN2116VA KN4116VA

KVM over IP Switch User Manual

252

KN1132V / KN2132VA / KN4132VA

Function KN1132V KN2132VA KN4132VA

Computer

Connections Direct 32

Max 512

Port Selection Pushbutton / GUI / Hotkey

Connectors Console

Port Keyboard 1 x USB Type A Female (White)

Video 1 x DVI-D Female (White)

1 x HDB-15 (Blue)

Mouse 1 x USB Type A Female (White)

Audio 2 x Audio Jack (Female)

LUC Port 1 x Mini-USB Female (Black)

Console

Ext. 1 x RJ-45 Female (Black)

KVM Port 32 x RJ-45 Female (Black)

Power 2 x IEC 60320/C14

LAN 2 x RJ-45 Female (Black)

PON 1 x RJ-45 Female (Black)

Modem 1 x RJ-45 Female (Black)

USB

(Console/Virtual

Media)

3 x USB Type A Female (White)

Switches Reset 1 x Semi-recessed Pushbutton

Power 2 x Rocker Switch

Port Selection 2 x Pushbutton

LEDs On Line 32 (Green)

Selected 32 (Orange)

Power 2 (Blue)

Link

10/100/1000 Mbps 2 (10 Mbps: Red; 100 Mbps: Ora nge; 1000 Mbp s: Green )

Emulation Keyboard / Mouse PS/2 / USB (PC, Mac, Sun)

Video 1920 x 1200 @ 60Hz

Scan Interval 1–255 secs

I/P Rating 100–240 V AC; 50–60Hz; 1.0A

Power

Consumption Single Power 110V/25.6W;

220V/26.5W 110V/43.2W;

220V/42.0W 110V/57.8W;

220V/56.7W

Dual Power 110V/15.46W;

220V/16.16W

(per input)

110V/22.0W;

220V/21.5W

(per input)

110V/29.3W;

220V/28.9W

(per input)

Appendix

253

Environment Operating Temp. 0–40° C

Storage Temp. -20–60° C

Humidity 0–80% RH, Non-condensing

Physical

Properties Housing Metal

Weight 5.54 kg 5.60 kg 5.73 kg

Dimensions

L x W x H 43.36 x 41.21 x

4.40 cm 43.36 x 41.21 x

4.40 cm

Function KN1132V KN2132VA KN4132VA

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254

KN8132V / KN4164V / KN8164V

Function KN8132V KN4164V KN8164V

Computer

Connections Direct 32 64 64

Max 512

Port Selection Pushbutton / GUI / Hotkey

Connectors Console

Port Keyboard 1 x USB Type A Female (White)

Video 1 x DVI-D Female (White)

1 x HDB-15 (Blue)

Mouse 1 x USB Type A Female (White)

Audio 2 x Audio Jack (Female)

LUC Port 1 x Mini-USB Female (Black)

Console

Ext. 1 x RJ-45 Female (Black)

KVM Port 32 x RJ-45

Female (Black) 64 x RJ-45

Female (Black)

Power 2 x IEC 60320/C14

LAN 2 x RJ-45 Female (Black)

PON 1 x RJ-45 Female (Black)

Modem 1 x RJ-45 Female (Black)

USB

(Console/Virtual

Media)

3 x USB Type A Female (White)

Switches Reset 1 x Semi-recessed Push button

Power 2 x Rocker Switch

Port Selection 2 x Pushbutton

LEDs On Line 32 (Green) 64 (Green) 64 (Green)

Selected 32 (Orange) 64 (Orange) 64 (Orange)

Power 2 (Blue)

Link

10/100/1000 Mbps 2 (10 Mbps: Red; 100 Mbps: Orange; 1000 Mbps: Green)

Emulation Keyboard / Mouse PS/2 / USB (PC, Mac, Sun)

Video 1920 x 1200 @ 60Hz

Scan Interval 1–255 secs

I/P Rating 100–240 V AC; 50–60Hz; 1.0A

Power

Consumption Single Power 110V/72.27W;

220V/70.4W 110V/64.24W;

220V/61.27W 110V/78.76W;

220V/77W

Dual Power 110V/36.54W;

220V/35.75W

(per input)

110V/32.52W;

220V/31.19W

(per input)

110V/39.5W;

220V/39.1W

(per input)

Appendix

255

Environment Operating Temp. 0–40° C

Storage Temp. -20–60° C

Humidity 0–80% RH, Non-condensing

Physical

Properties Housing Metal

Weight 5.80 kg 7.00 kg 7.07 kg

Dimensions

L x W x H 43.36 x 41.21 x

4.40 cm 43.36 x 41.26 x

8.80 cm 43.36 x 41.26 x

8.80 cm

Function KN8132V KN4164V KN8164V

KVM over IP Switch User Manual

256

Troubleshooting

General Operation

Problem Resolution

I am confused about which

equipment the terms Local and

Remote refer to.

See Terminology, page xvi for details

Erratic Operation The KVM over IP switch needs to be started before

any cascaded switches.

1. Make sure to power it on before powering on the

switch.

2. If the cascaded switch was started before the

KVM over IP switch, reset or restart the

cascaded switch.

Press and release the Reset switch (see Reset

Switch, page 13).

I have been given an account

but I am unable to log in. 1. Make sure that you have correctly specified your

Username and Password.

2. Make sure that the administrator has given you

the necessary permission to access the switch.

3. Ask your administrator to see if the switch is

under CC management. If it is, he will have to

resolve the situation either by disabling CC

management on the switch (see page 174), or by

deselecting it on the CC server (see the CC User

Manual for details).

I can’t access the switch, even

though I have specified the IP

address and port number

correctly.

If the switch is behind a router, the router’s Port

Forwarding (also referred to as Virtual Server)

feature must be configured. See Port Forwarding,

page 271, for details.

When logging in from a browser,

the following message appears:

404 Object Not Found.

If a login string has been set, make sure to include

the forward slash and correct login string when you

specify the KVM over IP switch’s IP address.

(See Login String, page 190.)

Sudden loss of network

connection. Close your connection to the KVM over IP switch.

Wait approximately 30 seconds, and log in again.

No remote server video display

on the client computer. Check that your KVM Adapter Cable’s firmware

version is the same as the version stored in the

switch’s Main firmware. See Upgrade Adapters,

page 211 for details

Set the remote server resolution to 1280 x 1024 or

less.

Appendix

257

No remote server video display

on the client computer, but

mouse movements appear on

the local console and mouse

clicks have no effect

Press and release the left Alt key, then press and

release the right Alt key

The display on the client

computer is distorted and

performing an Autosync doesn’t

resolve the problem.

Switch ports to a port with a different resolution, then

switch back.

If the above didn’t resolve the problem, change the

resolution and refresh rate for the system running on

the port. Afterward, you can either run at the new

resolution, or switch back to the original resolution.

The Lock Key LEDs on the

Control Panel don’t accurately

reflect the actual locked status of

my keyboard input.

When you first connect, the LED display may not

accurately reflect the LEDs on your keyboard. To

resolve the problem, click the LEDs on the Control

Panel until they match your keyboard. Afterward,

when you change them from the keyboard they will

change on the Control Panel.

When I log in, the browser

generates a CA Root certificate

is not trusted, or a Certificate

Error response.

The certificate’s name is not found on Microsoft’s list

of T rusted Authorities. The certificate can be trusted.

See Trusted Certificates, page 285, for details.

In multiuser operation I had

exclusive (or occupy) rights on

the port I was viewing. After I

recalled the Port Access page

and then came back to the port I

was occupying, it had been

taken over by another user . Why

did this happen?

If you try to return to the port by selecting again in

the tree, the switch acts as if you are accessing the

port for the first time. If another user was waiting on

the port, he takes precedence and gets the port. The

correct way to return to the port is to click the Close

icon at the top right of the Port Access page.

Problem Resolution

KVM over IP Switch User Manual

258

Mouse Problems

Problem Resolution

Mouse and/or Keyboard not

responding. Check that your KVM Adapter Cable’s firmware version

is the same as the version stored in the switch’s Main

firmware. See Upgrade Adapters, page 211 for details

Unplug the cable(s) from the console port(s), then plug it/

them back in.

Mouse movement

extremely slow There is too much data being transferred for your

connection to keep up with. Lower the video quality (see

Video Settings, page 78) so that less video data is

transmitted.

There are two mouse

pointers after the remote

server is accessed.

You can select another pointer type. See Mouse Pointer

Type, page 94 for details

When the mouse pointer is

in Single Pointer mode, I

can’t access the Control

Panel.

Recall the Control Panel and immediately change the

pointer to Dual mode.

Why is there a Dual Pointer

mode? When you are not in Mouse DynaSync Mode, you need

the two pointers so that you know the remote server

pointer is actually at the location you think it is at.

Otherwise, you might perform a mouse operation and

because of net lag the remote server pointer may not be

at the location that your client computer pointer is at.

Mouse pointer confusion If you find the display of two mouse pointers (local and

remote) to be confusing or annoying, you can use the

Toggle Mouse Display function to shrink the non-

functioning pointer. See Toggle mouse display, page 70,

and Mouse Pointer Type, page 94.

When I log in with my

Windows system, the local

and remote mouse pointers

do not sync.

1. Check the status of the Mouse Sync Mode setting

(see Mouse DynaSync Mode, page 97). If it is set to

Automatic, change the setting to Manual and refer to

the information for Manual Mouse Synchronization on

page 98.

2. If you are in Manual mode, use the AutoSync feature

(see Video Settings, page 78), to sync the local and

remote monitors.

3. If that doesn't resolve the problem, use the Adjust

Mouse feature (see Adjust mouse, page 70) to bring

the pointers back in step.

4. If the above fails to resolve the problem, refer to

Additional Mouse Synchronization Procedures,

page 282, for further steps to take.

Appendix

259

When I log in with my Mac

system, the local and

remote mouse pointers do

not sync.

There are two automatic Mouse DynaSync settings: the

default, and Mac2. If mouse synchronization is not

satisfactory with the default, try the Mac 2 setting. See

the Note on page 98 for details.

When I log in with my Sun

system, the local and

remote mouse pointers do

not sync

Automatic Mouse DynaSync sync only supports USB

mice on Windows and Mac (G4 or higher) systems. You

must sync the pointers manually. See Mouse DynaSync

Mode, page 97, and Manual Mouse Synchronization,

page 98, for further details.

After doing the above, refer to Sun / Linux, page 283,

under Additional Mouse Synchronization Procedures for

further steps to take.

When I log in with my Linux

system, the local and

remote mouse pointers do

not sync.

Automatic Mouse DynaSync sync only supports USB

mice on Windows and Mac (G4 or higher) systems. You

must sync the pointers manually. See Mouse DynaSync

Mode, page 97, Manual Mouse Synchronization,

page 98, and Mac and Linux Considerations, page 98,

for further details.

After doing the above, refer to Sun / Linux, page 283,

(under Additional Mouse Synchronization Procedures),

for further steps to take.

Problem Resolution

KVM over IP Switch User Manual

260

Virtual Media

Web Browser

Problem Resolution

Virtual Media doesn’t

work. The remote server’s mainboard does not support USB. If

there is a newer firmware and BIOS version for the remote

server’s mainboard – one that supports USB – get it from

the manufacturer and upgrade the server’s mainboard

firmware and BIOS.

There is no Virtual Media

icon on my Control

Panel.

1. Virtual Media only supports devices connected with

KA7166, KA7168, KA7169, KA7175, KA7176 or

KA7177 KVM Adapter Cables with V-Series KVM over

IP switches.

2. Y ou must be have Administrator privileges on your client

computer. (This is a Windows limitation.)

I can’t boot my remote

server from my Virtual

Media drive.

Your remote server’s BIOS doesn’t support booting from a

USB drive. Get the latest firmware and BIOS version for

your mainboard from the manufacturer and upgrade your

mainboard BIOS.

If I connect a USB floppy

drive to a remote server,

it can boot the remote

server. But, if I map it to

the remote server as a

Virtual Media drive, it

cannot boot the remote

server.

USB floppy drives have two types of format: UFI and CBI.

Both can be used for OS level virtual media functions, but

currently only UFI is supported for BIOS level (such as

boot) functions.

I cannot mount a Folder

as a Virtual Media

device.

If the actual Folder is formatted with the FAT16 file system,

it cannot be mounted if its size exceeds 2GB.

Problem Resolution

After upgrading the

firmware, after logging in

with my web browser , the

switch appears to still be

using the old firmware

version.

The switch is using the new firmware version but the

browser is displaying a page that is stored in its cache.

Simply log out and clear your browser’s cache.

IE: Tools  Internet Options  Temporary Internet

Files  Delete Files

Firefox: Tools  Clear Private Data

Firefox only opens the

Java Client Viewer. It

doesn’t open the

WinClient ActiveX

Viewer.

The WinClient ActiveX Viewer requires ActiveX. Since

Firefox doesn’t support ActiveX only the Java Client Viewer

is available.

Appendix

261

The WinClient ActiveX Viewer and the WinClient AP

Problem Resolution

My KVM over IP units

don’t show up in the

Server List window when

I start the WinClient AP

program.

Only units whose Access Port settings for Program (see

page 169) match the number specified for Port in the

Server area of this dialog box appear in the Server List

window. Make sure that your entry for Port matches the

entry you have specified for Program on the Device

Management Network page.

The WinClient ActiveX

Viewer and the WinClient

AP won't connect to the

KVM over IP switch.

DirectX 8.0 or higher must be installed on your client

computer.

After upgrading the

firmware, the WinClient

ActiveX Viewer or

WinClient AP do not run.

The old version of your .ocx file was not deleted. You must

delete the old file. There are two methods to delete the file.

1. For the ActiveX Viewer: Open IE  Tools  Manage

Add-ons. Delete or disable all occurrences of WinClient.

2. For the WinClient AP: Open Explorer and search for

WinClient.ocx. Delete all occurrences.

Part of the remote

window is off my monitor. 1. Perform an Auto Sync (see WinClient Control Panel

Functions, page 66 for details).

2. If Keep Screen Size is not enabled (see Screen Options,

page 100), use the AutoSync feature (see Video

Settings, page 78), to sync the local and remote

monitors.

3. If Keep Scre en Size is enabled, you can scroll to the

areas that are off screen.

The remote screen is

rotated 90 degrees. Enable Keep Screen Size (see Control Panel

Configuration, page 99).

I cannot run Net Meeting

when the WinClient is

running.

Enable Keep Screen Size (see Control Panel

Configuration, page 99).

After logging in I can’t

open the WinClient

ActiveX viewer.

1. You don’t have the authority to install the WinClient Con-

trol add-on on your client computer. Have the person

with administrator privileges on your client computer run

the program the first time to get it installed. It will open

for you after that.

2. Under Vista, you must also add the switch’s URL

address to the list of trusted sites: Tools  Internet

Options  Security  Trusted Sites  Sites.

KVM over IP Switch User Manual

262

The Java Web Start and Java Client AP

Under Vista, after I open

the WinClient ActiveX

viewer and try to mount a

driver or removable disk, I

get a “Driver not ready”

message.

This is a result of Vista’s UAC (User Account Control).

There are two methods to resolve this problem:

1. If you are your client computer’s administrator, open

your browser by right clicking its icon and choosing Run

as... then choose to run the browser with the administra-

tor account.

2. If you are not your client computer’s administrator, you

must ask your client computer’s administrator to disable

UAC.

Problem Resolution

I can't connect to the KVM

over IP switch.

1. The latest Java version must be installed on your cli-

ent computer.

2. Check if you need to specify the Program port along

with the IP address. See Java Client AP Login,

page 53 for details

3. Close Java reopen it, and try again.

I have installed the latest

Java JRE, but I am having

performance and stability

problems.

There may be issues with the latest version because it is

so new. Try using a Java version that is one or two

versions earlier than the latest one.

After upgrading the

firmware, after logging in

with the Java Client Viewer

or the Java Client AP, the

switch appears to still be

using the old firmware

version.

Log out. Delete your Java temporary internet files as

follows:

1. Open Control Panel  Java.

2. In the Temporary Internet Files section, click Settings.

3. In the Disk Space section, click Delete Files.

4. In the dialog box that comes up, click OK.

The national language

characters that I input do not

appear.

Change the keyboard language of your client computer to

English-UK.

Use the KVM over IP switch’s On-Screen Keyboard and

set the on-screen keyboard to the same language that the

other system is using. (See The On-Screen Keyboard,

page 92.)

Java performance

deteriorates. Exit the program and start again.

Pressing the Windows Menu

key has no effect. Java doesn't support the Windows Menu key.

When I try to Add a folder to

be mounted as a virtual

media drive, I can’t select

the folder. My only choice is

Desktop.

In the folder selection entry field, enter the root directory

of the folder you want to add. After that, the folders

contained under the root directory will display. You can

now navigate to the folder you want to select.

Problem Resolution

Appendix

263

Sun Systems

*These solutions work for most common Sun VGA cards. If using them fails

to resolve the problem, consult the Sun VGA card's manual.

Mac Systems

Problem Resolution

Video display problems with

HDB15 interface systems

(e.g. Sun Blade 1000

servers).*

The display resolution should be set to 1024 x 768 @

60Hz:

Under Text Mode:

Go to OK mode and issue the following commands:

setenv output-device screen:r1024x768x60

reset-all

Under XWindow:

1. Open a console and issue the following command:

m64config -res 1024x768x60

2. Log out

3. Log in

Video display problems with

13W3 interface systems

(e.g. Sun Ultra servers).*

The display resolution should be set to 1024 x 768 @

60Hz:

Under Text Mode:

Go to OK mode and issue the following commands:

setenv output-device screen:r1024x768x60

reset-all

Under XWindow:

1. Open a console and issue the following command:

fbconfig -res 1024x768x60

2. Log out

3. Log in

Problem Resolution

When I log in to the KVM

over IP switch with my

Safari browser, it hangs

when I use the Snapshot

feature.

Force close Safari, then reopen it. Don’t use the

Snapshot feature in the future.

To use the Snapshot feature with Safari, upgrade to Mac

OS 10.4.11 and Safari 3.0.4.

KVM over IP Switch User Manual

264

Redhat Systems

The Log Server

Panel Array Mode

Problem Resolution

With Redhat 9.0 (2.4.20-8) installed as

a server, the keyboard and mouse

aren’t working normally with the

KA7175/KA7176 console modules.

Choose the AS3.0 setting for your mouse

synchronization mode. See Mac and Linux

Considerations, page 98 for details

With Redhat 9.0 (2.4.20-8) installed as

a desktop system, the keyboard and

mouse aren’t working normally with the

KA7175/KA7176 console modules.

First, plug your keyboard and mouse into a

USB 2.0 hub, then plug the hub into the

Redhat 9.0 server.

Problem Resolution

The Log Server program

does not run. The Log Server requires the Microsoft Jet OLEDB 4.0

driver in order to access the database.

This driver is automatically installed with Windows ME,

2000 and XP.

For Windows 98 or NT, you will have to go to the

Microsoft download site:

http://www.microsoft.com

and do a search for MDAC to retrieve the driver file:

MDAC 2.7 RTM Refresh (2.70.9001.0)

Since this driver is used in Windows Office Suite, an

alternate method of obtaining it is to install Windows

Office Suite. Once the driver file or Suite has been

installed, the Log Server will run.

Problem Resolution

Low resolution video – the

screens don’t display clearly. This sometimes occurs due to the screens being scaled

to fit in the panels. Decrease the number of panels that

are displayed.

When multiple remote users

are logged in, some of them

only receive a partial image.

The first user to invoke Panel Array Mode should set it to

display at least four panels.

When I try to move forward

or backward one port, the

display sometimes moves

forward two ports or remains

on the original port.

This occurs occasionally due to a net lag problem. The

array automatically moves through the ports at a pre-

selected time. By the time it gets your input It has already

moved forward a port on its own - but that hasn’t shown

up on your display as yet.

So, when it moves ahead or back due to your input it

appears to have moved two ports (from its own

movement plus your “forward one port” command), or

remains on the original port (from its own forward

movement plus your “back one port” command).

Appendix

265

Q1: When I open a viewer, the web page does not display or work correctly,

and I receive an error message that is similar one of the following:

1. Reset the Internet Explorer security settings to enable Active Scripting,

ActiveX controls, and Java Web Start.

By default, Internet Explorer 6 and some versions of I nter net Ex plo rer 5. x

use the High security level for the Restricted sites zone and Microsoft

Windows Server 2003 uses the High security level for both the Restricted

sites zone and the Internet zone. To enable Active Scripting, ActiveX

controls, and Java Web Start, follow these steps:

a) S tart Internet Explorer.

b) On the Tools menu, click Internet Options.

c) In the Internet Options dialog box, click Security.

d) Click Default Level.

e) Click OK.

2. Verify that Active Scripting, ActiveX , and Java are not blocked

If some client computers work but others do not, verify that Intern et

Explorer or another program on your client computer such as an anti-virus

program or a firewall are not configured to block scripts, Acti veX

controls, or Java Web Start.

3. Verify that your anti-virus program is not set to scan the Temporary

Internet Files or Downloaded Program Files folders

KVM over IP Switch User Manual

266

4. Delete all the temporary Internet-related files

To remove all the temporary Internet related files from your client

computer, follow these steps:

a) Start Internet Explorer.

b) On the Tools menu, click Internet Options.

c) Click the General tab.

d) Under Temporary Internet files, click Settings.

e) Click Delete Files.

f) Click OK.

g) Click Delete Cookies.

h) Click OK.

i) Under History, click Clear History, and then click Yes.

j) Click OK.

5. Make sure that you have the latest version of Microsoft DirectX installed

For information about how to install the latest versi on of Micro so ft

DirectX, visit the following Microsoft Web site:

http://www.microsoft.com/windows/directx/default.aspx?url=/windows/

directx/downloads/default.htm

6. Make sure that you have th e latest version of the Java JRE installed.

For information about how to install the latest version of the JRE visit the

Java Web site: www.java. c om.

Appendix

267

IP Address Determination

If you are an administrator logging in for the first time, you need to access the

KVM over IP switch in order to give it an IP address that users can connect to.

There are three methods to choose from. In each case, your client computer

must be on the same net w ork segment as the KVM over IP switch. After you

have connected and logged in you can give the KVM over IP switch its fixed

network address. (See Network, page 169.)

The Local Console

The easiest way to assign an IP address is from the local console. Refer to First

Time Setup, page 41, for details on the procedure involved.

IP Installer

For client computers running Windows, an IP address can be assigned with the

IP Installer utility. The utility can be obtained from the Download area of our

website. Look under Driver/SW, and the model of your switch. After

downloading the utility to your client computer, do the following:

1. Unzip the contents of IPInstaller.zip to a directory on your hard drive.

2. Go to the directory that you unzipped the IPInstaller program to and run

IPInstaller.exe. A dialog box similar to the one below appears:

KVM over IP Switch User Manual

268

3. Select the KVM over IP switch in the Device List.

Note: 1. If the list is empty, or your device doesn't appear, click

Enumerate to refresh the Device List.

2. If there is more than one device in the list, use the MAC address

to pick the one you want. The KVM over IP switch’s MAC

address is located on its bottom panel.

4. Select either Obtain an IP address automatically (DHCP), or Specify an

IP address. If you chose the latter, fill the IP Address, Subnet Mask, and

Gateway fields with the information appropriate to your network.

5. Click Set IP.

6. After the IP address show s up in the Devi ce List, click Exit. See IP

Installer, page 170 for more information.

Browser

1. Set your client comput er's IP address to 192.168.0.XXX

Where XXX represents any number or numbers except 60. (192.168.0.60 is

the default address of the KVM over IP switch.)

2. Specify the switch's default IP address (192.168.0.60) in your browser , and

you will be able to connect.

3. Assign a fixed IP address for the KVM over IP switch that is suitable for

the network segment that it resides on.

4. After you log out , reset your client computer's IP address to its original

value.

Appendix

269

IPv6

At present, the KVM over IP switch supports three IPv6 address proto cols:

Link Local IPv6 Address, IPv6 Stateless Autoconfiguration, and Stateful

Autoconfiguration (DHCPv6).

Link Local IPv6 Address

At power on, the KVM over IP switch is automatically configured with a Link

Local IPv6 Address (for example, fe80::210:74ff:fe61:1 e f). To find out what

the Link Local IPv6 Address is, log in with the KVM over IP switch’s IPv4

address and open the Device Management Device Information page. The

address is displayed in the General list box (see page 166).

Once you have determined what the IPv6 address is, you can use it when

logging in from a browser or the Win and Java Client AP programs.

For example:

If you are logging in from a browser, you would key in

http://[fe80::2001:74ff:fe6e:59%5]

for the URL bar.

If you are logging in with the AP program, you would key:

fe80::2001:74ff:fe6e:59%5

for the IP field of the Server panel (see Windows Client AP Login, page 49).

Note: 1. To log in with the Link Local IPv6 Address, the client computer must

be on the same local network segment as the KVM over IP switch

2. The %5 is the %interface used by the client computer. To see your

client computer’s IPv6 address: from the command line issue the

following command: ipconfig /all. The % value appears at the

end of the IPv6 address.

KVM over IP Switch User Manual

270

IPv6 Stateless Autoconfiguration

If the KVM over IP switch’s network environment contains a device (such as

a router) that supports the IPv6 Stateless Autoconfiguration function, the KVM

over IP switch can obtain its prefix information from that dev ice in order to

generate its IPv6 address. For example, 2001::74ff:fe6e:59.

As above, the address is displayed in the General list box of the Device

Management Device Information page (see page 166).

Once you have determined what the IPv6 address is, you can use it when

logging in from a browser or the Win and Java Clien t AP program s.

For example:

If you are logging in from a bro wser, you would key in

http://[2001::74ff:fe6e:59]

for the URL bar.

If you are logging in with the AP program , you w ould ke y:

2001::74ff:fe6e:59

for the IP field of the Server panel (see Windows Client AP Login, page 49).

Appendix

271

Port Forwarding

For devices located behi nd a router, port forwarding allows the ro uter to pass

data coming in over a specific port to a specific device. By setting the port

forwarding parameters, you tell the router which device to sen d the data th at

comes in over a particular port to.

For example, if the KVM over IP switch connected to a particular router has an

IP address of 192.168.1.180, you would log into your router’s setup program

and access the Port Forwarding (sometimes referred to as Virtual Server)

configuration page. You would then specify 192.168.1.1 80 for the IP address

and the port number you want opened for it (9000 for Internet access, for

example).

Since configuration setup can vary somewhat for each brand of router, refer to

the router’s User Manual for specific information on configuring port

forwarding for it.

KVM over IP Switch User Manual

272

Keyboard Emulation

Mac Keyboard

The PC compatible (101/104 key) keyboard can emul ate the fu nctions of the

Mac keyboard. The emulation mappings are listed in the table below.

Note: When using key combinations, press and release the first key (Ctrl),

then press and release the activation key.

PC Keyboard Mac Keyboard

[Shift] Shift

[Ctrl] Ctrl

[Ctrl] [1]

[Ctrl] [2]

[Ctrl] [3]

[Ctrl] [4]

[Alt] Alt

[Print Screen] F13

[Scroll Lock] F14

[Enter] Return

[Backspace] Delete

[Insert] Help

[Ctrl] F15

Appendix

273

Sun Keyboard

The PC compatible (101/104 key) keyboard can emulate the functions of the

Sun keyboard when the Control ke y [Ctrl] is used in conjunction with other

keys. The corresponding functions are shown in the table below.

Note: When using key combinations, press and release the first key (Ctrl),

then press and release the activation key.

PC Keyboard Sun Keyboard

[Ctrl] [T] Stop

[Ctrl] [F2] Again

[Ctrl] [F3] Props

[Ctrl] [F4] Undo

[Ctrl] [F5] Front

[Ctrl] [F6] Copy

[Ctrl] [F7] Open

[Ctrl] [F8] Paste

[Ctrl] [F9] Find

[Ctrl] [F10] Cut

[Ctrl] [1]

[Ctrl] [2]

[Ctrl] [3]

[Ctrl] [4]

[Ctrl] [H] Help

Compose

Table of Contents

ATEN KN1132V-AX-G User Manual

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