CL5708I / CL5716I User Manual

ATEN L5708IM-ATA-2XK06FG User Manual

Displayed below is the user manual for L5708IM-ATA-2XK06FG by ATEN which is a product in the KVM Switches category. This manual has pages.

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LCD KVM over IP Switch

CL5708I / CL5716I

User Manual

www.aten.com

CL5708I / CL5716I User Manual

EMC Information

FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE

STATEMENT: This equipment has been tested and found to comply with the

limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These

limits are designed to provide reasonable protection against harmful

interference when the equipment is operated in a commercial environment.

This equipment generates, uses, and can radiate radio frequency energy and, if

not installe d and used in accordance with the instruction manual, may cause

harmful interference to radio communications. Operation of this equipment in

a residential area is likely to cause harmful interference in which case the user

will be required to correct the interference at their own expense.

This device complies with Part 15 of the FCC Rules. Operation is subject to the

following two conditions: (1) this device may not cause harmful interference,

and (2) this device must accept any interference received, including

interference that may cause undesired operation.

FCC Caution:

Any changes or modifications not expressly approved by the party responsible

for compliance could void the user’s authority to operate this equipment.

Warning: Operation of this equipment in a residential environment could

cause radio interference

Warning: This equipment is compliant with Class A of CISPR 32. In a

residential environment this equ ipment may cause radio interference.

KCC Statement

이 기기는 업무용 (A 급 ) 전자파 적합기기로서 판매자 또는 사용자는 이

점을 주의하시기 바라며 , 가정외의 지역에서 사용하는 것을 목적으로

합니다 .

RoHS

This product is RoHS complian t.

CL5708I / CL5716I User Manual

iii

User Information

Online Registration

Be sure to register your product at our online support center:

Telephone Support

For telephone support, call this number:

User Notice

All information, documentation, and specifications contained in this manual

are subject to change without prior notification by the manufacturer. The

manufacturer makes no representations or warranties, either expressed or

implied, with respect to the contents hereof and specifically disclaims any

warranties as to merchantability or fitness for any particular purpose. Any of

the manufacturer's software described in this manual is sold or licensed as is.

Should the programs prove defective following their purchase, the buyer (and

not the manufacturer, its distributor, or its dealer), assumes the entire cost of all

necessary servicing, repair and any incidental or consequential damages

resulting from any defect in the software.

The manufacturer of this system is not responsible for any radio and/or TV

interference caused by unauthorized modi fications to this device. It is th e

responsibility of the user to correct such interference.

The manufacturer is not responsible for any damage incurred in the operation

of this system if the correct operational voltage settin g was not selected prior

to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS

CORRECT BEFORE USE.

International http://eservice.aten.com

International 886-2-8692-6959

China 86-400-810-0-810

Japan 81-3-5615-5811

Korea 82-2-467-6789

North America 1-888-999-ATEN ext 4988

United Kingdom 44-8-4481-58923

CL5708I / CL5716I User Manual

Package Contents

Basic Package

The basic CL5708I / CL5716I package consists of:

1 CL5708I / CL5716I LCD KVM over IP Switch with standard Rack

Mounting Kit

2 Custom KVM Cable Sets

1 5-in-1 USB / PS/2 Console Cable

1 Firmware Upgrade Cable

1Power Cord

1 User Instruction s*

Optional Equipment

Depending on any optional equipment that you may have purchased, one of the

following may be included in your packag e:

Standard Rack Mounting Kit - Long

Easy-Installation Rack Mounting Kit - Short

Easy-Installation Rack Mounting Kit - Long

Check to make sure that all the components are present and that nothing got

damaged in shipping. If you encounter a problem, contact your dealer.

Read this manual tho rou ghly and follow the installation and operatio n

procedures carefully to prevent any damage to the unit, and/or any of the

devices connected to it.

*Features may have been added to the CL5708I / CL5716I since this manual

was published. Please visit our website to download the most up-to-date

version of the manual.

Manual Date: 2017-09-05

All other brand names and trademarks are the registered property of their respective owners.

CL5708I / CL5716I User Manual

Contents

EMC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

Basic Package. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

Optional Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiii

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv

Terminology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi

Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xvi

Chapter 1.

Introduction

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Remote User Comp uters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

External Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Chapter 2.

Hardware Setup

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Before you Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Standard Rack Mounting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Grounding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Single Level Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Cabling Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Daisy Chain Installations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Chapter 3.

Basic Operation

Opening the Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Closing the Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Operating Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Powering Off and Restarting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

CL5708I / CL5716I User Manual

LCD OSD Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

The LCD Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

LCD Adjustment Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Changing Station Positions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Hot Plugging KVM Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Hot Plugging External Console Ports . . . . . . . . . . . . . . . . . . . . . . . . . 27

Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Manual Port Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Port ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

USB Peripheral Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Chapter 4.

OSD Operation

OSD Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Manufacturing Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

OSD Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

OSD Hotkey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

OSD Main Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

OSD Main Screen Headings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

OSD Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

OSD Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

F1: GOTO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

F2: LIST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

F3: SET. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

F4: ADM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

F5: SKP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

F6: BRC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

F7: SCAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

F8: LOUT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Chapter 5.

Keyboard Port Operation

Hotkey Port Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Invoke Hotkey Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Local Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Number Lock and Minus Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Control and F12 Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Remote Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Scroll Lock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Select the Active Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Auto Scan Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Invoking Auto Scan: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Skip Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Computer Keyboard / Mouse Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Hotkey Beeper Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

CL5708I / CL5716I User Manual

vii

Quick Hotkey Contro l . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

OSD Hotkey Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Port OS Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Restore Default Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Hotkey Summary Table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Chapter 6.

Logging In

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Browser Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Windows Client AP Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

The Windows Client AP Co nnection Screen. . . . . . . . . . . . . . . . . . . .58

Connecting – Windows Client AP . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

The File Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Java Client AP Login. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

The Java Client AP Connection Screen . . . . . . . . . . . . . . . . . . . . . . .62

Connecting – Java Client AP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Chapter 7.

The User Interface

The Web Browser Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Page Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

The Tab Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

The AP GUI Main Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

The Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

WinClient Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

WinClient Control Panel Functions . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Macros. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Video Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

The Message Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

Button Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

Message Display Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

Compose Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

User List Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

Zoom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

The On-Screen Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Changing Languages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Expanded Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

Mouse Pointer Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

Mouse DynaSync Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Automatic Mouse Synchronization (DynaSync). . . . . . . . . . . . . . .92

Manual Mouse Synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . .93

Control Panel Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

The Java Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

CL5708I / CL5716I User Manual

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Chapter 8.

Port Access

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

The Sidebar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

The Sidebar Tree Structure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Sidebar Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Port/Outlet Naming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

KVM Devices and Ports – Connections Page . . . . . . . . . . . . . . . . . . . . 105

Device Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Port Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Associated Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Favorites. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Adding a Favorite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Modifying a Favorite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

User Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Port Level Browser GUI Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Port Level AP GUI Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Saving Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Port Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Device Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Port Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Port Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Chapter 9.

User Management

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Adding Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Modifying User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Deleting User Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Device Assignment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Assigning Device Permissions From th e User’s Notebook. . . . . . . . 128

Filters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Chapter 10.

Device Management

CL5708I / CL5716I User Manual

KVM Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131

Device Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131

Operating Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133

Service Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134

Network Transfer Rate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136

Finishing Up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136

ANMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137

Event Destination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137

CC Management Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141

Date/Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152

Time Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152

Network Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153

Chapter 11.

Log

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155

Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155

AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155

Log Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156

Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156

Chapter 12.

Maintenance

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159

Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159

AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159

Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160

Backup/Restore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161

Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161

Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162

Ping Host. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163

System Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164

Clear Port Names:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164

Restore Default Values: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164

Reset on exit: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164

Chapter 13.

Download

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165

Chapter 14.

Port Operation

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167

Connecting to a Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169

CL5708I / CL5716I User Manual

The Port Toolbar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

The Toolbar Icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Toolbar Hotkey Port Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Auto Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Skip Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Recalling the Port Access Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

GUI Hotkey Summary Table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Panel Array Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Panel Array Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Chapter 15.

The Log Server

Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

The Menu Bar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Configure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Search: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Maintenance:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

The Log Server Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

The List Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

The Event Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

Chapter 16.

Keyboard Emulation

Mac Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

Sun Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Chapter 17.

The Firmware Upgrade Utility

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Downloading the Firmware Upgrade Package . . . . . . . . . . . . . . . . . 189

Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

Starting the Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

Upgrade Succeeded. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Upgrade Failed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Appendix

Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Consignes de sécurité . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

Général . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

CL5708I / CL5716I User Manual

Montage sur bâti . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .201

Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .202

International. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .202

North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .202

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .203

Connection Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .206

CL5708I to Compatible 8-Port Switches . . . . . . . . . . . . . . . . . . . . . .206

CL5708I to Compatible 16-Port Switches . . . . . . . . . . . . . . . . . . . . .206

CL5716I to Compatible 8-Port Switches . . . . . . . . . . . . . . . . . . . . . .207

CL5716I to Compatible 16-Port Switches . . . . . . . . . . . . . . . . . . . . .207

Supported KVM Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .208

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .209

General Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .209

Mouse Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .211

Web Browser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .212

The WinClient ActiveX Viewer and the WinClient AP . . . . . . . . . . . .213

The Java Applet and Java Client AP. . . . . . . . . . . . . . . . . . . . . . . . .214

Sun Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .215

Mac Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .215

The Log Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .216

Panel Array Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .216

IP Address Determination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .219

The Local Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .219

IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .219

Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .220

IPv6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .221

Link Local IPv6 Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .221

IPv6 Stateless Autoconfiguration . . . . . . . . . . . . . . . . . . . . . . . . . . .222

Port Forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .223

Additional Mouse Synchronizati on Procedures. . . . . . . . . . . . . . . . . . . .224

Windows:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .224

Sun / Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .225

Additional Video Resolution Procedures. . . . . . . . . . . . . . . . . . . . . . . . .226

Trusted Certificates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .227

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .227

Installing the Certificate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .228

Certificate Trusted. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .229

Self-Signed Private Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .231

Examples. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .231

Importing the Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .231

Clear Login Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .232

OSD Factory Default Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .233

Optional Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .234

Standard - Long. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .234

Easy Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .234

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .237

CL5708I / CL5716I User Manual

xii

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

Keyboard Invocation Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238

About SPHD Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238

Limited Hardware Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239

What is covered by the Limited Hardware Warranty. . . . . . . . . . . . . 239

CL5708I / CL5716I User Manual

xiii

About this Manual

This user manual is provided to help you get the most from your CL5708I /

CL5716I system. It covers all aspects of installation, configuration and

operation. An overview of the information found in the manual is provided

below.

Chapter 1, Introduction, introduces you to the CL5708I / CL5716I system.

Its purpose, features and benefits are presented, and its front and back panel

components are described.

Chapter 2, Hardware Setup, describes how to set up your installation. The

necessary steps from a basic single stage hookup to a complete 32-switch daisy

chained operation are provided.

Chapter 3, Basic Operation, explains the fundamental concepts involved

in operating the CL5708I / CL5716I.

Chapter 4, OSD Operation, provides a complete descrip tion of the

CL5708I / CL5716I's on-screen display (O SD), and how to work with it.

Chapter 5, Keyboard Port Operation, details all of the concepts and

procedures involved in the hotkey operat ion of your CL5708I / CL5716I

installation.

Chapter 6, Logging In, describes how to log in to the KVM over IP switch

with each of the available access methods: from a local console; an Internet

browser; a stand-alone Windows application (AP) program; and a stand-alone

Java application (AP) program.

Chapter 7, The User Interface, describes the layout and explains the

components of the KVM over IP switch user interface.

Chapter 8, Port Access, describes the Port Access page and how to

configure the options it provides regarding port and power outlet manipulation.

Chapter 9, User Management, shows super administrators and

administrators how to create, modify, and delete users and assign attributes to

them.

Chapter 10, Device Management, shows super administrators how to

configure and control overall KVM over IP switch operations.

Chapter 11, Log, explains how to view, clear and export event log

information, and how to set event notification settings for the KVM over IP

switch.

CL5708I / CL5716I User Manual

xiv

Chapter 12, Maintenance, explains how to upgrade the KVM over IP

switch firmware, as well as the firmware of the KVM Adapter Cables used to

connect its ports to the installed devices.

Chapter 13, Down load, describes ho w to download stand-alone AP

versions of the Win Client, th e Java Client, and the Log Server programs.

Chapter 14, Port Operation, provides detailed information on accessing

and operating the devices connected to the KVM over IP switch’s ports.

Chapter 15, The Log Serv er, explains how to install and configure the

Log Server.

Chapter 16, Keyboard Emulation, provides tables that list the PC to Mac

and PC to Sun keyboard emulation mapp ings.

Chapter 17, The Firmware Upgrade Utility, explains how to use this

utility to upgrade the CL5708I / CL571 6I's fi rmware with the latest available

versions.

An Appendix, provides specifications and other technical information

regarding the CL5708I / CL5716I.

CL5708I / CL5716I User Manual

Conventions

This manual uses the following conv entions:

Monospaced Indicates text that you should key in.

[ ] Indicates keys you should press. For example, [Enter] means

to press the Enter key . If keys need to be chorded, they appear

together in the same bracket with a plus sign between them:

[Ctrl+Alt].

1. Numbered lists represent procedures with sequential steps.

♦Bullet lists provide information, but do not involve sequential

steps.

→Indicates selecting the option (on a menu or dialog box, for

example), that comes next. For example, Start → Run means

to open the Start menu, and then select Run.

Indicates critical information.

CL5708I / CL5716I User Manual

xvi

Terminology

Throughout the manual we make reference to the terms Local and Remote in

regard to the operators and equipment deployed in a KVM over IP switch

installation. Depending on th e point of view, users and servers can be

considered Local under some circumstances, and Remote under others:

Switch’s Point of View

Remote users – We refer to a user as a Remote user when we think of

him as someone who logs into the switch over the net from a location

that is remote from the switch.

Local Console – The keyboard, mouse and monitor connected directly

to the switch.

Servers – The servers attached to the switch via KVM Adapter Cables.

User’s Point of View

Local client users – We refer to a user as a Local client user when we

think of him as sitting at his computer performing operations on the

servers connected to the switch that is rem ote from him.

Remote servers – We refer to the servers as Remote servers when we

think of them from the Local Client User’s point of view – since,

although they are locally attached to the switch, they are remote from

him.

When we describe the overall system architecture, we are usually speaking

from the switch’s point of view – in which case the users are considered

remote. When we speak about operations users perform via the browser,

viewers, and AP programs over the net, we are usually speaking from the user’s

point of view – in which case the switch and the servers connected to it are

considered remote.

Product Information

For information about all ATEN products and how they can help you connect

without limits, vi si t ATEN on the Web or contact an ATEN Authorized

Reseller. Visit ATEN on the Web for a li st of locations and telephone numbers:

International http://www.aten.com

North America http://www.aten-usa.com

Chapter 1

Introduction

Overview

The CL5708I / CL5716I SlideawayTM LCD KVM over IP Switch is an

integrated LCD console and keyboard, video, and mouse (KVM) switch that

offers secure access to 8 or 16 attached computers and mounts in only 1U of

rack space. It features an independently retractable 17” or 19” LED-backlit

LCD monitor and keyboard with built-in touchpad. An extra console port is

provided on the rear panel to manage the LCD KVM switch from an external

console (monitor, keyboard, and mouse) up to 20 meters away. For added

convenience it also supports an external USB mouse.

The CL5708I / CL5716I supports both PS/2 and USB keyboards and mice for

the connected computers, and the CL5708I / CL5716I supports USB peripheral

devices to be used with the attached computers. A single CL5708I / CL5716I

can control up to 8 or 16 computers. As many as 15 additional compatible

KVM switches can be daisy chained to the CL5708I / CL5716I, so that up to

128 or 256 computers can all be controlled from a single keyboard, monitor,

and mouse console (see the Appendix for a list of compatible ATEN switches).

The CL5708I / CL5716I is built on a modular design. The KVM section can be

detached from the switch section for convenient maintenance and repair.

There are four models in the series as outlined in the following table:

Your CL5708I / CL5716I investmen t is protected by an included firmware

upgrade utility. You can stay curr ent wi th the latest functionalit y

improvements by downloading firmware update files from our website as they

become available, and using the utility to quickly and conveniently perform the

upgrade.

Setup is fast and easy: plugging cables into their appropriate ports is all that is

entailed. Because the CL5708I / CL5716I intercepts keyboard input directly,

Model LCD Panel KVM Ports

CL5708IM 17" 8

CL5716IM 17" 16

CL5708IN 19” 8

CL5716IN 19” 16

CL5708I / CL5716I User Manual

there is no software to configure, no need to get involved in complex

installation routin es, nor any need to be concerned wit h incompatibility

problems. Access to any computer connected to the installation is easily

accomplished either by entering hotkey combinations from the keyboard, front

panel pushbuttons, or by means of a powerful, keyboard & mouse-driven OSD

(on-screen display) menu system. A convenient Auto Scan feature also permits

automatic scanning and moni toring of the activ ities of all computers running

on the installation one by one.

There is no better way to save time and money than with a CL5708I / CL5716I

installation. By using the CL5708I / CL5716I with its sliding LCD console to

manage your installation, you: eliminate the expense of having to purchase a

separate keyboard, monitor, and mouse for each computer; save all the space

those extra components would take up; save the space that a keyboard, monitor,

and mouse would take with a standard KVM switch; save on energy costs; and

eliminate the inconvenien c e and wasted effort involved in constantly moving

from one computer to another.

Chapter 1. Introduction

Features

Exclusive LED illumination light - designed by ATEN to illuminate the

keyboard and touchpad to allow visibility in low-light cond itions

Integrated KVM console with 17” or 19” LED-backlit LCD in a

SlideawayTM housing

Space saving technology – up to two consoles (one bus) control up to 8 or

16 computers

One bus for remote KVM over IP access

Daisy chain up to 15 additional units – control up to 128 (CL5708I) or 256

(CL5716I) computers from a single console1

Easy computer selection via pushbuttons, Hotkey Mode, OSD (On Screen

Display), and Browser-based GUI

Dual Interface – supports computers with PS/2 or USB keyboards and mice

USB port allows each computer to access USB peripherals2

Multiplatform suppo rt – Windows, Linux, Mac, and Sun

Multi-browser support (IE, Mozilla, Firefox, Safari, Opera, Netscape)

Supports multimedia USB keyboards for Windows, Mac and Sun

Auto PS/2 and USB interface detection

Keyboard and mouse emulation (PS/2 and USB) for smooth switching and

simultaneous bootin g of multiple computers even when the console focus

is elsewhere

Superior video quality – supports resolutions up to 1280 x 1024 @ 75 Hz;

DDC2B for the local console; up to 1920 x 1200 @ 60 Hz / 24 bit color

depth for remote sessions

No software required – convenient computer selection via keybo ard &

mouse-driven, intuitive OSD (on-screen display) m enus, front panel

pushbuttons, and hotkeys

Auto-senses station's position on daisy chained installations; no need for

manual dip switch setting; front panel LED indicates st atio n's position

Two level password security – author ized users view and control co mputers

1. The CL5708I / CL5716I must be the first switch in a daisy chain and only other compat-

ible KVM switches can be daisy chained below it.

2. The USB peripheral function only works with USB cable set connections. It will not

work with PS/2 cable set connections.

CL5708I / CL5716I User Manual

External (Remote) authentication support: RAD IUS, LD AP, LD APS, MS

Active Directory

IPv6 capable

Support for IP/MAC Filter

Local and remote access logged and authen ticated

Secure keyboard/mouse/vid eo transmission via RC4 128 bit encryption

Supports TLS 1.2 data encrypti on and RSA 2048 bit certificates for secure

user logins from a browser

Auto Scan mode enables con tinuous mo nitori ng of user-selected computers

Up to 32 concurrent logins

Multilanguage web UI support featuring a tree-structured local and remote

OSD

Backup and restore configuration and user account settings

Broadcast support – commands from the keyboard can be broadcast to all

available computers on the installation

Hot pluggable – add or remove computers without having to power down

the switch

Beeper on/off via hotkey and OSD

Firmware upgrades to all chained KVM switches (CS1708A / CS1716A)

at the same time via the daisy chain cable

Extra console port – manage computers from an external console (monitor ,

USB or PS/2 keyboard and mouse)

Supports external USB mouse

Conveniently located station and port selectors, each with two 7-segment

LED displays to quickly switch to target computers

Dedicated Hotkey mode and OSD Invocation Keys reduce the number of

keystrokes and provide quick access to these functions

OSD tree structure makes finding and managing computers easy

Console lock – enables the console drawer to remain secure ly locked away

when not in use

OSD port list automatically expands when new stations are added

Security – Administ rator/User password authorization for enhanced

security protection; Administrator access rights synchronized between

master and slave stations

OSD screen automatically adjusts to resolution changes

Chapter 1. Introduction

Two types of lo gout : manual and timed

SlideawayTM housing is slightly less than 1U with top and bottom

clearance for smooth operation in 1U of rack space

DDC emulation – video settings of each computer are automatically

adjusted for optimal outp ut to the monitor

Standard 105-key keyboard

Keyboard status restored when switching computers

Keyboard language supports English (US), English (UK), French,

German, German (Swiss), Greek, Hungarian, Italian, Japanese, Korean,

Russian, Spanish, Swedish and Traditional Chinese

CL5708I / CL5716I User Manual

Requirements

Remote User Computers

Remote user computers (also referred to as client computers) are the ones the

users log into the switch with from remote locations over the Internet (see

Terminology, page xvi). The following equipment must be installed on these

computers:

For best results we recommend computers with at least a P III 1 GHz

processor, with their screen resolution set to 1024 x 768.

IE8 or above web browser

Browsers must supp o rt TLS 1.2 encrypti on.

For best results, a network transfer speed of at least 512kbps is

recommended.

For the browser-based WinClient ActiveX Viewer, DirectX 8 must be

present, and at least 150MB of memory must be available after

installation.

For the browser-based Java Client Viewer the latest version of the Java

Runtime Environment (JRE) must be installed, and at least 205MB of

memory must be available after installation.

For the W indows Client AP, DirectX 8 must be present, and at least 90MB

of memory must be available after installation.

For the Java Client AP, the latest version of the Java Runtime Environment

(JRE) must be installed, and at least 145MB of memory must be available

after installation.

For the Log Server, you must have the Microsoft Jet OLEDB 4.0 or higher

driver installed.

External Console

The following hardware com ponents are required for the external console:

A VGA, SVGA, or multisync monito r capable of displayin g the highest

resolution provided by any com put er in the installation.

A USB or PS/2 keyboard and mouse

Server

The following equipmen t must be installed on each server:

A VGA, SVGA, or multisync video graph ics card with an HDB-15 port.

Chapter 1. Introduction

Note: The integrated LCD monitor's maximu m resolution is

1280 x 1024 @ 75 Hz. Make sure that none of the computer

resolution settings exceed the LCD monitor's maximum resolution.

PS/2 mouse and keyboard ports (6-pin Mini-DIN), or at least one USB port.

Direct support Sun USB systems; or, for Sun legacy systems, an ATEN

CV130A Sun Console Converter.

Cables

Substandard cables may damage the connected devices or degrade overall

performance. For optimum signal int egri ty and to simplify the layout, we

strongly recommend that you use the high quality CS Custom Cable sets

described below:

Operating Systems

Supported operating systems are shown in the table, below:

Function Length Part Number

KVM switch to KVM switch

(Daisy chaining) 0.6 m

1.8 m

3 m

5 m

15 m

2L-1700

2L-1701

2L-1703

2L-1705

2L-1715

KVM switch to computer PS/2 1.2 m

1.8 m

3.0 m

6.0 m

1.8 m

2L-5201P

2L-5202P

2L-5203P

2L-5206P

2L-5702P

USB 1.2 m

1.8 m

3.0 m

5.0 m

2L-5201U

2L-5202U

2L-5203U

2L-5205U

OS Version

Windows 2000 and higher

Linux RedHat 7.1 and higher

SuSE 9.0 and higher

Mandriva (Mandrake) 9.0 and higher

CL5708I / CL5716I User Manual

UNIX AIX 4.3 and higher

FreeBSD 4.2 and higher

Sun Solaris 8 and higher

Novell Netware 5.0 and higher

Mac OS 9 and higher

DOS 6.22

OS Version

Chapter 1. Introduction

Components

Front View

Note: The CL5716I is pictured in the diagrams of this chapter. However, th e

CL5708I is the same as the CL5716I, except that it has 8 KVM ports.

EXIT I LIGHT

Press the Exit/Light pushbutton for

two seconds to turn the LED light

ON or Off. (Default: On)

CL5708I / CL5716I User Manual

No. Component Description

1 Handle Pull to slide the KVM module out; push to slide the module in

(see item 2 in this table).

2 Slide Release In order to slide the console out, you must first release it by

sliding these tabs to the inside. See page 21 for details on

sliding the console in and out.

3 LCD Display After sliding the KVM module out, flip up the cover to access

the LCD monitor.

4 LCD Controls The LCD On/Off switch is located here, as well as buttons to

control the position and picture settings of the LCD display.

See page 25 for details.

5 Port LEDs An ON LINE LED lights to indicate that the computer

attached to its corresponding port is up and running.

6 Keyboard Standard 105-key keyboard

7 Touchpad Standard mouse touchpad

8 Station/Port

Switches Press the UP or DOWN buttons for the Port ID and S tation ID

to bring the KVM focus to the computer attached to the

corresponding port. See Manual Port Switching, page 28.

9 External Mouse

Port A USB mouse port is provided for users who prefer to use an

external mouse.

10 Power LED Lights to indicate that the unit is receiving power.

11 Rack Mounting

Brackets The rack mount brackets located at each corner of the unit

secure the chassis to a system rack.

12 Lock LEDs Num Lock, Caps Lock, Scroll Lock LEDs are located here.

13 Reset Switch Located to the right of the Lock LEDs. Press this recessed

switch in with a small object to perform a system reset.

14 Firmware

Upgrade

Section

Firmware Upgrade Port: The Firmware Upgrade Cable

that transfers the firmware upgrade data from the adminis-

trator's computer to the CL5708I / CL5716I plugs into this

RJ-11 connector.

Firmware Upgrade Switch: During normal operation this

switch should be in the NORMAL position. (See The Firm-

ware Upgrade Utility, page 189 for firmware upgrading

details.)

15 USB Port The USB port is available to connect a USB 1.1 peripheral

device (flash drive, CD-ROM drive, etc.) to the switch.

16 LED Illumination

Light Press the Exit/Light pushbutton for two seconds to tur n the

LED light ON or Off. (Default: On)

Chapter 1. Introduction

Rear View

No. Component Description

1 Power Socket This is a standard 3-prong AC power socket. The power cord

from an AC source plugs in here.

2 Power Switch This standard rocker switch powers the unit on and off.

3 Daisy Chain Port When daisy chaining units, the cable plugs in here.

4 KVM Port

Section The cables that link to the computers plug in here.

Note: The shape of these SPHD connectors has been

specifically modified so that only KVM cables designed to

work with this switch can plug in (see the Cables section on

page 7, for details). Do NOT attempt to use ordinary 15 pin

VGA connector cables to link these ports to the computers.

5 Grounding

Terminal The grounding wire used to ground the switch attaches here.

6 LAN Port The cable that connects the unit to the network (10/100

Mbps) plugs in here.

7 External

Console Port For flexibility and convenience, the CL5708I / CL5716I

supports an independent, external, KVM console.

The external console keyboard, monitor, and mouse cables

plug in here.

1 2 3 4

56 7

CL5708I / CL5716I User Manual

This Page Intentionally Left Blank

Chapter 2

Hardware Setup

Overview

For convenience and flexibility that allows mixing PS/2 and USB interfaces,

the CL5708I / CL5716I design utilizes custom KVM cables that serve as

intermediaries between the KVM switch and the connected computers.

A separate custom KVM cable is required for each computer connection. The

custom KVM cables are listed in the Cables section on page 7. Consul t your

dealer to find out which custom KVM cables best fit your needs.

Before you Begin

Note: 1. It takes two people to mount the switch: one to hold it in place, the

other to screw it in.

2. The standard rack mounting kit does not include screws or cage nuts.

If you need additional screws or cage nuts, contact your rack dealer.

3. Allow at least 5.1 cm on each side for proper ventilation, and at least

12.7 cm at the back for the power cord and cable clearance.

4. Optional mounting kits – including single person Ea sy Installation

kits – are available with a separate purchase. See Optional Rack

Mounting, page 234 for details.

1. Important safety information regardin g the placement of this

device is provided on page 195. Please review it before

proceeding.

2. Make sure that the power to all devices connected to the

installation are turned off. You must unplug the power cords of any

computers that have the Keyboard Power On function.

CL5708I / CL5716I User Manual

Standard Rack Mounting

A standard rack mounting kit is prov id ed with your CL5708I / CL5716I. The

kit enables the switch to be mounted in rack with a depth of 42.0–77.0 cm.

To rack mount the switch, do the following:

1. While one person positions the switch in the rack and holds it in place, the

second person loosely screws the front brackets to the rack.

L Brackets

Side Mountng

Brackets

Chapter 2. Hardware Setup

2. While the first person still holds the switch in place, the second person

slides the L brackets into the switch's side mounting brackets, from the

rear until the bracket flanges contact the rack, then screws the L brackets

to the rack.

3. After the L brackets have been secured, tighten the front bracket screws.

Grounding

To prevent damage to your installatio n it is important that all devices are

properly grounded.

Use a grounding wire to ground the CL5708I / CL5716I by connecting one end

of the wire to the grounding terminal, and the other end of the wire to a suitable

grounded object.

CL5708I / CL5716I User Manual

Single Level Installation

In a single level installation, there are no additional switches daisy chained

from the first unit. To set up a single level installation, refer to the installation

instructions and diagrams on the following pages (the numbers in the diagrams

correspond to the numbers of the installati on steps).

1. Use the grounding wire to conn ect the swit ch’s grounding terminal to a

suitable grounded object .

2. Plug an Ethernet cable from the network into the LAN port.

3. (Optional) Use the console cable provided with the package to connect a

keyboard, monitor, and mouse to the Console Port. See Cabling

Diagrams, page 18.

Note: The maximum distance between the switch and a computer is 10 m.

4. For each of the computers you are installing, use a KVM cable set to

connect a KVM port to the computer's keyboard, video and mouse ports.

See KVM Cable Installation Dia grams, page 18.

Note: The maximum distance between the switch and a computer is 10 m.

5. Plug the power cord int o the CL5708 I / CL5716I power socket and into a

AC power source.

6. Power on the CL5708I / CL5716I.

7. After the CL5708I / CL5716I is po wered on, power on the computers.

See Powering Off and Restarting, page 24 for details.

Chapter 2. Hardware Setup

Installation Diagram

CL5708I / CL5716I User Manual

Cabling Diagrams

Use the following diagrams as a guide for attaching cables to an external

console and/or computers you will be connecting to the CL5708I / CL5716I.

Console Cable Installation Diagram

KVM Cable Installation Diagrams

VGA

USB PS/2

USB KVM Cable Connection PS/2 KVM Cable Connection

Chapter 2. Hardware Setup

Daisy Chain Installations

To control even more computers, up to 15 compatible KVM switches can be

daisy chained down from the CL5708I / CL5716I (see see Supported KVM

Switches, page 208 for a list of compatible ATEN switch es). In a complete

installation, as many as 128 or 256 computers can be controlled from the

CL5708I / CL5716I. Tables showing the rel ation between the number of

computers and the number of units needed to control them are provided on

page 206 in the Appendix.

To set up a daisy chain installation, first make sure that power to all the devices

you will be connecting have been turned off. Then, refer to the daisy chain

installation diagram on page 20, as yo u do the fo llowing:

1. Use a daisy chain cable set (described in the Cables section, page 7), to

connect the Chain Out port of the CL5708I / CL5716I to the Chain In port

of the first slave switch (first station out to second station in, second

station out to third station in, etc.).

2. Use compatible KVM cable sets to connect any available KVM port on the

daisy chained switch to the keyboard, video and mouse ports of the

computers you are installi ng. See KVM Cable Installation Diag rams ,

page 18.

Note: The maximum distance between the switch and a computer is 10 m.

3. Repeat the above steps for any additional units you wish to add to the

chain.

4. Power up the installation according to the following procedure:

a) Power on the CL5708I / CL5716I.

b) Power on each station on the installation in turn (second station, then

third station, etc.).

In each case, wait for the station ID to be ascertained and displayed on

the current station before powering on the next one.

c) After all the stations are turned on, power on the computers.

Note: 1. The maximum distance between any two stations is 15 m.

2. The total maximum distance from the first station to the last station is

100 m, regardless of the number of stations in the chain.

CL5708I / CL5716I User Manual

Daisy Chain Installation Diagram

CHAIN OUT

CL5708I / CL5716I

COMPATIBLE

SWITCH

COMPATIBLE

SWITCH

CHAIN OUT

CHAIN IN

CHAIN OUT

TO NEXT

STATION

Chapter 3

Basic Operation

Opening the Console

The CL5708I / CL5716I's console is located under the top cover. To access the

console, slide the console module out and raise the cover.

Note: As a safety precaution, to keep the console from accidentally sliding

out, the console is locked into the In po si tion. Before you can pull the

console module out, you must release it by pushing the catches on the

unit's front panel toward th e center of the switch.

CL5708I / CL5716I User Manual

Closing the Console

To slide the console module back in, close the cover and do the following:

1. Pull the safety catches on the unit's side rails toward you and push the

module in until it stops.

2. Release the catches; pull the module slightly toward you; then push it all

the way in.

Note: The reason for the two step procedure is to minimize the chances of you

pinching your fingers when slidin g the module in.

Chapter 3. Basic Operation

Operating Precautions

Right!

Rest your hands and arms lightly on the

keyboard module as you work.

Wrong!

DO NOT lean your body weight on the

keyboard module.

DO NOT place heavy objects on the

keyboard module.

The maximum load bearing capacity of the keyboard module is 30kg.

Failure to heed the information below can result in damage to the

keyboard module.

CL5708I / CL5716I User Manual

Powering Off and Restarting

If it becomes necessary to power off the CL5708I / CL5716I, do the following

before restarting it:

1. Shut down all the com put ers that are attached to the CL5708I / CL5716I.

Note: Unplug the power cords of an y computers that have the Keyboard

Power On function. Otherwise, the CL5708I / CL5716I will still

receive power from the computers.

2. Unplug the CL5708I / CL5716I from its power source.

3. Wait 10 seconds, then plug the CL5708I / CL5716I back in.

4. After the CL5708I / CL5716I has started and ascertained its station ID,

power on the computers.

Note: If you have shut down more than one station, power up the highest

station first and work your way down to the lowest one.

Chapter 3. Basic Operation

LCD OSD Configuration

The LCD Buttons

The LCD OSD allows you to set up and configure the LCD display. Four

buttons are used to perform the configuration, as described in the table, below:

Button Function

MENU When you have not entered the LCD OSD Menu function,

pressing this button invokes the Menu function, and brings up

the Main Menu.

When you have entered the LCD OSD Menu function, and

have reached a setting choice with the navigation buttons,

pressing this button brings up its adjustment screen.

When navigating through the menus, this button moves you Right

or Up. When making an adjustment, it increases the value.

When navigating through the menus, this button moves you Left

or Down. When making an adjustment, it decreases the value.

EXIT When you have not entered the LCD OSD Menu function,

pressing this button performs an auto adjustment. An auto

adjustment automatically configures all the settings for the LCD

panel to what the OSD considers their optimum values to be.

When you have entered the LCD OSD Menu function, pressing

this button exits the current menu and returns you to the

previous menu. Use it to leave an adjustment menu when you

are satisfied with the adjustment you made.

When you are at the Main Menu, pressing this button exits the

LCD OSD.

Pressing the Exit/Light pushbutton for two seconds turns the

keyboard illumination light ON or Off. (Default: On)

CL5708I / CL5716I User Manual

LCD Adjustment Settings

An explanation of the LCD OSD adjustment settings is given in the table below:

Note: As an alternative to manually adjusting the LCD settings, you can have

the LCD auto-adjusted for optimum display by pressing the Exit button.

See EXIT, page 25

Setting Explanation

Brightness Adjusts the background black level of the screen image.

Contrast Adjusts the foreground white level of the screen image.

Phase If pixel jitter or horizontal line noise is visible on the display,

your LCD may have the wrong phase setting. Adjust the

phase setting to eliminate these problems.

Clock If vertical banding is visible on the display, your LCD may

have the wrong clock setting. Adjust the clock setting to

eliminate vertical banding.

H-Position Positions the display area on the LCD panel horizontally

(moves the display area left or right).

V-Position Positions the display area on the LCD panel vertically

(moves the display area up or down).

Color Temperature Adjusts the color quality of the display. You can adjust the

warmth value, color balance, etc. The Adjust Color

selection has a further submenu that lets you fine tune the

RGB values.

Language Selects the language that the OSD displays its menus in.

OSD Duration Lets you set the amount of time the OSD displays on the

screen. If there is no input for the amount of time you

choose, the OSD display turns off.

Reset Resets the adjustments on all menus and submenus to

their factory default settings.

Chapter 3. Basic Operation

Hot Plugging

The CL5708I / CL5716I supports hot plugging - components can be removed

and added back into the installation by unplugging their cables from the ports

without the need to shut the unit down. In order for hot pluggi ng to wo rk

properly, however, the procedures described below must be followed:

Changing Station Positions

You can change a station’s position by simply disconnecting it from its master

and reconnecting it to another switch in the chain. In order for the OSD menus

to correspond to the change, the station IDs must be reset in the OSD.

See RESET STATION IDS, page 39, for details.

Hot Plugging KVM Ports

You can add or remove computers by pluggin g/unplugging them into/from a

switch’s KVM ports. In order for the OSD menus to correspond to the change,

however, you must manually reconfigure the OSD to reflect th e new Port

information. See F3: SET, page 36, and F4: ADM, page 38, for details.

Note: If the computer's Operating System does not support hot plugging, this

function may not work properly.

Hot Plugging External Console Ports

The external keyboard, monitor, mouse and front panel mouse connections can

all be hot plugged. When hot plugging a mouse:

You may unplug and replug the mouse (to reset the mouse, for example),

as long as you use the same mouse.

If you plug in a different mouse, all the stations and all the computers on

the installation must be shut down for 10 seconds, then restarted following

the power up sequence described under Step 5 on page 19.

CL5708I / CL5716I User Manual

Port Selection

The CL5708I / CL5716I provides three port selection methods to access the

computers on the installation: Manual, an OSD (on-screen display) menu

system, and Hotkeys. Manual port switching is discussed below. See

Chapter 4, OSD Operation and Chapter 5, Keyboard Port Operation for more

information.

Manual Port Switching

Use the UP and DOWN Port ID / Station ID sel ect ion butto ns located o n the

keyboard module (page 10) to switch KVM focus to any port on the installation.

Continually pressing any button cycles through the list of available ports/stations.

Port ID Numbering

Each KVM port on the installation is assigned a unique Port ID. The Port ID is

made up of two parts: a Station Num ber, and a Port Number:

The S t ation Number is a two digit number of the switch's position in the

daisy chain sequence. This number is displayed on the front panel stati on

ID LED.

The Port Number is a two digit number of the port on the CL5708I /

CL5716I station that a computer is connected to. This number is displayed

on the front panel port ID LED.

When keying in a Port ID number, the station number precedes the port

number.

Station and port numbers from 1–9 are padded with a preceding zero, so

they become 01–09.

For example, a computer attached to Port 6 of Station 12 would have a Port

ID of: 12-06.

Chapter 3. Basic Operation

USB Peripheral Devices

The front panel USB port is available to connect a USB peripheral device (flash

drive, CD-ROM drive, printer, etc.) to the CL5708I / CL5716I. Any computer

connected to the CL5708I / CL5716I can access the USB peripheral on a one-

at-a-time basis. The peripheral device is available to computers connected to

the CL5708I / CL5716I on the same level only, and is not avai lable to

computers connected to daisy chained switches.

The USB peripheral device is automatically detected on target computers when

switching ports on the CL5708I / CL5716I. For example, when switching from

a computer connected to port 1 to a computer connected to port 2, the

peripheral device automatically disconnects from the computer on port 1 and

connects to the computer on port 2.

CL5708I / CL5716I User Manual

This Page Intentionally Left Blank

Chapter 4

OSD Operation

OSD Overview

The OSD (on-screen display) is a mouse and keyboard enabled, menu driven

method to handle computer cont rol and switching operations. All procedures

start from the OSD main screen.

Manufacturing Number

The “MFG Number” (Manufacturing Number) is an internal serial number

used by ATEN’s factory and technical support staff to identify products. This

number does not affect products’ warranty. If your product requires after-sales

services, you may provide the MFG Number to ATEN’s sales or technical

support staff to identify the product and mo del number.

OSD Login

The OSD incorporates a two level (administrator / user) password system.

Before the OSD main screen displays, a login screen appears requiring a

password. If this is the first time that the OSD is used, or if the password

function has not been set, please use default username and password:

Administrator / Password to login. The OSD main screen displays in

administrator mode. In this mode, you have administrator privileges, with

access to all administrator and user functions, and can set up operations as you

like. However, if the passwo rd functi on has been set, you must provide an

appropriate administrator/user password in order to access the OSD.

OSD Hotkey

You can display the OSD on the LCD or an external console monitor while also

viewing the display of any port on the CL5708I / CL5716I by pressing the

[Scroll Lock] key twice.

Note: You can optionally change the OSD hotkey to the Ctrl key, in which

case you would press [Ctrl] twice (see OSD Hotkey , page 36). With this

method, you must press the same [Ctrl] key.

CL5708I / CL5716I User Manual

OSD Main Screen

When you invoke the OSD, a screen similar to the one below appears:

Note: 1. The diagram depicts the administrator's main screen. The user main

screen does not show the F4 and F6 functions, since these are

reserved for the administrator and can't be accessed by users.

2. The OSD always starts in list view, with the highlight bar at the same

position it was in the last time it was closed.

3. Only the ports that have been set accessible by the administrator for

the current logged in user are visible (see Access, page 113, for

details).

4. If the port list is collapsed, click on a switch number, or move the

highlight bar to it then press the right arrow key to expand the list.

Similarly, to collapse a switch’s port list, click on the switch number,

or move the highlight bar to it then press the left arrow key to collapse

the list.

Chapter 4. OSD Operation

OSD Main Screen Headings

The table below describes th e OSD Main Screen headings.

OSD Navigation

To dismiss the menu, and deactivate OSD, click the X at the upper right

corner of the OSD window; or press [Esc].

To log out, click F8 at the top of the main screen, or press [F8].

To move up or down through the list one line at a time, click the up and

down triangle symbols (ST) or use the up and down arrow keys. If there

are more list entries than what can appear on the main screen, the screen

will scroll.

To move up or down through the list one screen at a time, click the up and

down arrow symbols (ÏÐ), or use the [Pg Up] and [Pg Dn] keys. If there

are more list entries than what can appear on the main screen, the screen

will scroll.

To activate a port, double-click it, or move the highlight bar to it, then

press [Enter].

After executing any action, yo u automatically go back to the menu one

level above.

Heading Description

SN--PN This column lists the port ID numbers (station number - port

number) for all the KVM ports on the installation. The simplest

method to access a particular computer is move the highlight bar to

it, then press [Enter].

QV If a port has selected for quick view scanning (see Set Quick View

Ports, page 39), an arrowhead displays in this column.

The computers that are powered on and are online have a sun

symbol in this column.

NAME If a port has been given a name (see Edit Port Names, page 38), its

name appears in this column.

CL5708I / CL5716I User Manual

OSD Functions

OSD functions are used to configure and control the OSD. For example, you

can rapidly switch to any port, scan selected ports, lim it the list you wish to

view, designate a port as a quick view port, create or edit a port name, or make

OSD setting adjustments.

To access an OSD function:

1. Either click a function key field at the top of the main screen, or press a

function key on the keyboard.

2. In the submenus that appear make your choice either by double-clicking it,

or moving the highlight ba r to it , then pressing [Enter].

3. Press [Esc] to return to the previous menu level.

F1: GOTO

Clicking the F1 field or pressing [F1] activates the GOTO function. GOTO

allows you to switch directly to a port either by key ing in the port's Name, or

its Port ID.

To use the name method, key in 1; key in the port's Name; then press

[Enter].

To use the port ID method, key in 2; key in the Port ID; then press

[Enter].

Note: You can key in a partial name or port ID. In that case, the screen will

show all the computers that the user has View rights to (see Access,

page 113, for details), that match the name or port ID pattern, regardless

of the current list settings (see F2 LIST, page 35, for details).

To return to the OSD main screen without making a choice, press [Esc].

Chapter 4. OSD Operation

F2: LIST

This function lets you broaden or narrow the scope of which ports th e OSD

displays on the main screen. The submenu choices and their meanings are

given in the table below.

Move the highlight bar to the choice you want, then press [Enter]. An icon

appears before the choice to indicate that it is the currently selected one.

Choice Meaning

ALL Lists all of the port s on the installation that have been set accessible

by the administrator for the current logged in user.

QUICK VIEW Lists only the ports that have been selected as quick view ports (see

SET QUICK VIEW PORTS, page 39).

POWERED ON Lists only the ports that have their attached computers powered on.

QUICK VIEW +

POWERED ON Lists only the ports that have been selected as quick view ports

(see SET QUICK VIEW PORTS, page 39), and that have their

attached computers powered on.

CL5708I / CL5716I User Manual

F3: SET

This function allows the administrator and each user to set up his own working

environment. A separate profile for each is stored by the OSD and is activated

according to the username that was provided during login.

To change a setting:

1. Double-click it; or m ove the hi ghlight bar to it, then press [Enter].

2. After you select an item, a submenu with further choices appears. To make

a selection, either double-click it; or move the hi ghl ight bar to it, then

press [Enter]. An icon appears before the selected choice to indicate

which one it is. The settings are explained in the following table:

(Continues on next page.)

Setting Function

OSD HOTKEY Selects which hotkey activates the OSD function:

[Scroll Lock] [Scroll Lock] or [Ctrl] [Ctrl].

Since the [Ctrl] key combination may conflict with programs running

on the computers, the default is the [Scroll Lock] combination.

PORT ID

DISPLAY

POSITION

Allows each user to customize the position where the port ID

appears on the screen. The default is the upper left corner, but

users can choose to have it appear anywhere on the screen.

Use the mouse or the arrow keys plus Pg Up, Pg Dn, Home, End,

and 5 (on the numeric keypad with Num Lock off), to position the

port ID display, then double-click or press [Enter] to lock the

position and return to the Set submenu.

PORT ID

DISPLAY

DURATION

Determines how long a port ID displays on the monitor after a port

change has taken place. The choices are: 3 Seconds (default) and

ALWAYS OFF.

PORT ID

DISPLAY

MODE

Selects how the port ID is displayed: the port number plus the port

name (PORT NUMBER + PORT NAME) (default); the port number

alone (PORT NUMBER); or the port name alone (PORT NAME).

SCAN

DURATION;Scan Determines how long the focus dwells on each port as it cycles

through the selected ports in Auto Scan mode (see F7 SCAN,

page 43). Key in a value from 1–255 seconds, then press [Enter].

Default is 5 seconds; a setting of 0 disables the SCAN function.

Chapter 4. OSD Operation

(Continued from previous page.)

Setting Function

SCAN–SKIP

MODE Selects which computers will be accessed under skip mode (see

F5 SKP, page 41), and Auto Scan mode (see F7 SCAN, page 43.

Choices are:

ALL - All the ports which have been set accessible (see Access,

page 113, for details);

QUICK VIEW - Only those ports which have been set accessible

and have been selected as quick view ports (see SET QUICK

VIEW PORTS, page 39);

POWERED ON - Only those ports which have been set accessible

and are powered on;

QUICK VIEW + POWERED ON - Only those ports which have

been set accessible and have been selected as quick view ports

and are powered on. The default is ALL.

Note: The quick view choices only show up on the administrator's

screen, since only he has Quick View setting rights (see SET

QUICK VIEW PORTS, page 39, for details).

SCREEN

BLANKER If there is no input from the console for the amount of time set with

this function, the screen is blanked. Key in a value from 1–30

minutes, then press [Enter]. The default setting of 0 disables this

function.

HOTKEY

COMMAND

MODE

Enables / disables the hotkey command function in case a conflict

occurs with programs running on the computers.

HOTKEY Sets the keyboard shortcut for invoking Hotkey Mode (see

page 45). Choices are: [NUM LOCK] + [-] (minus) (default), and

[CTRL] + [F12].

OSD

LANGUAGE Sets the language used in the OSD. Choices are: English,

German, Japanese, Simplified Chinese and Traditional Chinese.

TOUCHPAD Enables / disables the touchpad.

CL5708I / CL5716I User Manual

F4: ADM

F4 is an administrator only function. It allows the administrator to configure

and control the overall operation of the OSD. To change a setting double-click

it, or use the up and down arrow keys to move the highlight bar to it then press

[Enter].

After you select an item, a submenu with further choices to select from appears.

Double-click an item, or move the highlight bar to it then press [Enter]. An

icon appears before the selected item so that you know which one it is. The

settings are explained in the following table:

Setting Function

SET IP

ADDRESS Use this selection to set the IP address of the CL5708I / CL5716I.

Enable DHCP to assign the IP address automatically.

Disable DHCP to assign a fixed IP address and specify the IP,

Mask, and Gateway in the appropriate fields.

Note: The default setting for DHCP is disabled.

SET LOGOUT

TIMEOUT If there is no input from the console for the amount of time set with

this function, the user is automatically logged out. A login is

necessary before the console can be used again.

This enables other users to gain access to the computers when the

original user is no longer accessing them, but has forgotten to log

out. To set the timeout value, key in a number from 1–180 minutes,

then press [Enter]. The default setting of 0 disables this function.

EDIT PORT

NAMES To help remember which computer is attached to a particular port,

every port can be given a name. This function allows the

administrator to create, modify, or delete port names. To edit a port

name:

1. Click the port, or use the navigation keys to move the highlight

bar to it, then press [Enter].

2. Key in the new port name, or modify/delete the old one. The

maximum number of characters allowed for the port name is 12.

Legal characters include:

All alpha characters: A–Z

All numeric characters: 0–9

* ( ) + : - , ? . / and Space

Case does not matter; OSD displays the port name in all

capitals no matter how they were keyed in.

3. When you have finished editing, press [Enter] to have the

change take effect. To abort the change, press [Esc].

Chapter 4. OSD Operation

RESTORE

DEFAULT

VALUES

This function is used to undo all changes and return the setup to

the original factory default settings (see OSD FACTORY DEFAULT

SETTINGS, page 233) except for the port name list, username and

password information, which are saved.

CLEAR THE

NAME LIST This function clears the port name list.

ACTIVATE

BEEPER Choices are Y (on), or N (off). When activated, the beeper sounds

whenever a port is changed; when activating the Auto Scan

function (see F7 SCAN, page 43); or an invalid entry is made on an

OSD menu. The default is Y.

SET QUICK

VIEW PORTS This function lets the administrator select which ports to include as

quick view ports.

To select/deselect a port as a quick view port, double-click the

port, or use the navigation keys to move the highlight bar to it,

then press [Spacebar].

When a port has been selected as a quick view port, an icon dis-

plays in the QV column of the LIST on the main screen.

If one of the quick view options is chosen for the LIST view (see

F2 LIST, page 35), only a port that has been selected here

will display on the list.

If one of the quick view options is chosen for auto-scanning

(see SCAN/SKIP MODE, page 37), only a port that has been

selected here will be auto-scanned.

The default has no ports selected for quick view.

RESET ST A TION

IDS If you change the position of one of the stations in the daisy chain,

the OSD settings will no longer correspond to the new location.

This function directs the OSD to rescan the station positions of the

entire installation and updates the OSD so that the OSD station

information corresponds to the new physical layout.

Note: Only the station numbers get updated. Except for the port

names, all administrator settings (such as SET ACCESSIBLE

PORTS, SET QUICK VIEW PORTS, etc.) must be input again for

all of the computers affected by the change.

SET

OPERATING

SYSTEM

This function allows the administrator to define the operating

system for the computer connected to each KVM port. The default

is WIN (PC compatible).

To set the port operating system:

1. From the list, select the port for which you wish to set the com-

puter's operating system.

2. Set the operating system by pressing [Spacebar] to cycle

through WIN, MAC, SUN, or OTHER .

3. Press [Esc] to exit. The operating system you selected is

assigned to the KVM port.

Setting Function

CL5708I / CL5716I User Manual

FIRMWARE

UPGRADE In order to upgrade the CL5708I / CL5716I firmware (see

page 189), you must first enable Firmware Upgrade mode with this

setting.

When you bring up this menu, the current firmware version levels

are displayed. Select Y to enable Firmware Upgrade mode, or N to

leave this menu without enabling it.

SET KEYBOARD

LANGUAGE Sets the language for the computer keyboard attached to the KVM

port. To select a keyboard language, double-click it, or use the

navigation keys to move the highlight bar to it, then press [Enter].

Choices are: AUTO (default), ENGLISH (US), ENGLISH (UK),

FRENCH, GERMAN (GER.), GERMAN (SWISS), GREEK,

HUNGARIAN, ITALIAN, JAPANESE, KOREAN, RUSSIAN,

SPANISH, SWEDISH and TRADITIONAL CHINESE.

SET CONSOLE

MODE This setting selects which consoles (internal/external) are enabled:

0 – Both consoles enabled

1 – LCD console only

2 – External console only

Use the spacebar to cycle to the choice you want. The default is 0.

Setting Function

Chapter 4. OSD Operation

F5: SKP

Clicking the F5 field or pressing [F5] invokes Skip mode. This function

enables you to easily skip backward or forward – switching the console focus

from the currently active computer port to the previous or next available one.

The selection of computers to be available for skip mode sw itching is

made with the Scan–Skip mode setting under the F3: SET function (see

page 36).

When you are in skip mode:

press [ ← ] to switch to the previous computer in the list

press [ → ] to switch to the next computer in the list

press [ ↑ ] to switch to the last computer on the previous station in the list

press [ ↓ ] to switch to the first computer on the next station in the list.

Note: When you skip, you only skip to the previous or next avail able

computer that is in the Scan–Skip mode selection (page 37).

If a port has been selected for Scan–Skip mode, when the focus switches to

that port a left/right triangl e symbo l appears before its port ID display.

While skip mode is in effect, the console will not function normally. You

must exit skip mode in order to regain control of the console.

To exit skip mode, press [Spacebar] or [Esc].

CL5708I / CL5716I User Manual

F6: BRC

F6 is an administrator only function. Clicking the F6 field, or pressing [F6],

invokes Broadcast (BRC) mode. Wh en this fu nction is in effect, commands

sent from the console are broadcast to all available computers on the

installation.

This function is particularly useful for operations that need to be performed on

multiple computers, such as performing a system wide shutdown, installing or

upgrading software, etc.

While BRC mode is in ef fe ct, a speaker symbol appea rs before the port ID

display of the port that currently has the console focus.

While BRC mode is in effect, the mouse will not function normally. You

must exit BRC mode in order to regain control of the mouse.

To exit BRC mode, invoke the OSD (with the OSD hotkey), then click the

F6 field, or press [F6], to turn BRC mode off.

Chapter 4. OSD Operation

F7: SCAN

Clicking the F7 field or pressing [F7] invokes Auto Scan mode. This function

allows you to automatically sw itch am ong the available computers at regular

intervals so that you can monitor their activity witho ut having to take the

trouble of switching yo urself.

The selection of computers to be included for auto-scanning is mad e with

the Scan–Skip mode setting under the F3: SET function (see page 37).

The amount of time that each port displays for is set with the Scan

Duration setting under the F3: SET functi on (see page 36). When you

want to stop at a particular location, press the [Spacebar] to stop scanni ng.

If the scanning stops on an empty port, or one where the computer is

attached but is powered Off, the monitor screen will be blank, and the

mouse and keyboard will have no effect. After the Scan Duration time is

up, the scan function will move on to the next port.

As each computer is accessed, an S appears in front of the port ID display

to indicate that it is being accessed under Auto Sca n mode.

While Auto Scan mode is in effect, the console will not function normally.

You mu st exit Auto Scan mode in order to regain control of the console.

While you are in Auto Scan mode, you can pause the scanning in order to

keep the focus on a particular computer either by pressing [P], or with a

left-click of the mouse. See Invoking Auto Scan, page 49, for details.

To exit Auto Scan mode, press the [Spacebar] or [Esc].

F8: LOUT

Clicking the F8 field, or pressing [F8] logs you out of OSD control of the

computers, and blanks the console screen. This is different from simply

pressing [Esc] when you are at the main screen to deactivate the OSD. With this

function you must log in all over again to regain access to the OSD, whereas

with [Esc], all you have to do to reenter the OSD is tap the OSD hotkey.

Note: 1. When you reenter the OSD aft e r logging out, the screen stays blank

except for the OSD main screen. You must input your username and

password before you can continue.

2. If you reenter the OSD after logging out, and immediately use [Esc]

to deactivate the OSD without having selected a port from the OSD

menu, a null port message displays on the screen. The OSD hotkey

will bring up the main OSD screen.

CL5708I / CL5716I User Manual

This Page Intentionally Left Blank

Chapter 5

Keyboard Port Operation

Hotkey Port Control

Hotkey port control allows you to provide KVM focus to a particular computer

directly from the keyboard. The CL5708I / CL571 6I provi des the following

hotkey port control features:

Selecting the Active Port

Auto Scan Mode Switchi ng

Skip Mode Switch in g

Computer Keyboard / Mouse Reset

The following settings can also be controlled in Hotkey mode:

Setting the Beeper

Setting the Quick Hotkey

Setting the OSD Hotkey

Setting the Port Operating System

Restoring the OSD Default Values

CL5708I / CL5716I User Manual

Invoke Hotkey Mode

All hotkey operations begin by invoking Hotkey mode.1 There are two possible

keystroke sequences to invoke Hotkey mode from the local console, and two

alternate keystrokes to invoke Hokey mode from remote (WinClient/Java

Client) sessions, though only one from each can be operational at any given

time:

Local Console

The following operations are used to invoke Hotkey mode from the local

console while accessing a port:

Number Lock and Minus Keys

1. Hold down th e Num Lock key;

2. Press and release the minus key;

3. Release the Num Lock key:

[Num Lock] + [-]

Control and F12 Keys

1. Hold down th e Ctrl key;

2. Press and release the F12 key;

3. Release the Ctrl key:

[Ctrl] + [F12]

When Hotkey mode is active:

A command line appears on the monitor screen. The command line prompt

is the word Hotkey: in white text on a blue backgroun d, and displays the

subsequent hotkey information that you key in.

Ordinary keyboard and mouse functi ons are suspended – only hotkey

compliant keystrokes (described in the sections that follow ), can be input .

Pressing [Esc] exits Hotkey mode.

1. Make sure that the Hotkey Command Mode function is enabled and that you key in the

appropriate Hotkey. See page 37 for details.

Chapter 5. Keyboard Port Operation

Remote Sessions

The following operations are used to invoke Hotkey mode from remote

WinClient/Java Client sessions while accessing a port:

Scroll Lock

1. Press [Scroll Lock] [Scroll Lock].

[Scroll Lock] and then [Scroll Lock]

Control

1. Press [Ctrl] [Ctrl].

[Ctrl] and then [Ctrl]

When Hotkey mode is active:

The toolbar appears at the upper left corner of the screen (see The Port

Toolbar, page 170).

Ordinary keyboard and mouse functions are suspended – only hotkey

compliant keystrokes (described in the sections that follow), can be input.

Pressing [Esc] exits Hotkey mode.

CL5708I / CL5716I User Manual

Select the Active Port

Each KVM port is assigned a port ID (see Port ID Numbering, page 27). You

can directly access any computer on the installation with a hotkey combination

that specifies the port ID of the KVM port that a computer is connected to. To

access a computer using hotkeys:

1. Invoke hotkey mode wit h the [Num Lock ] + [-] or [Ctrl] + [F12]

combination.

2. Key in the port ID.

The port ID numbers display on the command li ne as you key them in. If

you make a mistake, use [Backspace] to erase the wrong number.

3. Press [Enter].

After you press [Enter], the KVM focus switches to the designated

computer and you automatically exit hotkey mode.

Note: In hotkey mode, KVM focus will not switch to a port if an invalid

switch or port number is entered. The hotkey command line will

continue to display on the screen until you enter a valid switch and

port number combinat ion, or exit hotkey mode.

Chapter 5. Keyboard Port Operation

Auto Scan Mode

Auto Scan automatically switches, at regular intervals, among all the KVM

ports that have been set as accessible under Scan–Skip Mode, so that their

activity can be monitored automatical ly. See Scan–Skip Mode on page 37 for

more information.

Invoking Auto Scan:

To start Auto Scan, key in the follo wing Hotkey combination:

1. Invoke hotkey mode with the [Num Lock] + [-] or [Ctrl] + [F12]

combination.

2. Press [A]. After you press A, then [Enter], you automatically exit hotkey

mode, and enter Auto Scan mode.

While you are in Auto Scan mode, you can pause the scanning in order

to keep the focus on a particular computer either by pressing P or with

a left click of the mouse. During the time that auto-scanning is paused,

the command line displays: Auto Scan: Paused.

Pausing when you want to keep the focus on a particular computer is

more convenient than exiting Auto Scan mode because when you

resume scanning, you start from where you left off. If, on the other

hand, you exited and restarted, scanning would start over from the very

first computer on the installation.

To resume Aut o Scanning, press any key or left-click . Scanning

continues from where it left off.

While Auto Scan mode is in effect, ordinary keyboard and mouse

functions are suspended – only Auto Scan mode compliant keystrokes

and mouse clicks can be input. You must exit Auto Scan mode in order

to regain normal control of the console.

3. To exit Auto Scan mode press [Esc] or [Spacebar]. Auto-scanning stops

when you exit Auto Scan mode.

CL5708I / CL5716I User Manual

Skip Mode

This feature allows you to switch between computers in order to monitor them

manually. You can dwell on a particul ar port for as long as you like – as

opposed to auto-scanning, which automatically switches after a fixed interval.

To invoke Skip mode, key in the following hotkey combination:

1. Invoke hotkey mode wit h the [Num Lock ] + [-] or [Ctrl] + [F12]

combination.

2. Key in [Arrow]

Where [Arrow] refers to one of the arrow keys. After you press an

arrow, you automatically exit hotkey mode and enter Skip mode where

you can switch ports as follows:

Once you are in Skip mode, you can keep on skipping by pressing the

arrow keys. You don't have to use the [Num Lock] + [-] combination

again.

While Skip mode is in effect, ordinary keyboard and m ouse fun c tions

are suspended – only Skip mode compliant keystrokes can be input.

You mu st exit Skip mode in order to regain normal control of the

console.

3. To exit Skip mode, press [Esc] or [Spacebar].

←Skips to the first accessible port. (See Scan/Skip Mode, p age 37,

for information regarding acce ssible p ort s.)

→Skips to the next accessible port.

↑Skips to the last accessible port of the previous st ation.

↓Skips to the first accessible port of the next station.

Chapter 5. Keyboard Port Operation

Computer Keyboard / Mouse Reset

If the keyboard or mouse cease to function on the computer connected to the

currently selected port, you can perform a keyboard / mouse reset on the

computer. This function is essentially the same as unplugging and replugging

the keyboard and mouse on the target computer. To perform a computer

keyboard / mouse reset, key in the following hotkey combination:

1. Invoke hotkey mode with the [Num Lock] + [-] or [Ctrl] + [F12]

combination.

2. Press [F5].

After you press [F5] you automatically exit Hotkey mode and regain keyboard

and mouse control on the computer connected to the KVM port. If you fail to

regain keyboard / mouse control on the computer after pressing [F5], perform

a system reset. For more information see Reset Switch, page 10.

Hotkey Beeper Control

The beeper (see Activate Beeper, page 39) can be hotk ey toggled on and off.

To toggle the beeper, key in the follow ing hotkey combination:

1. Invoke hotkey mode with the [Num Lock] + [-] or [Ctrl] + [F12]

combination.

2. Press [B].

After you press [B], the beeper toggles on or off. The command line displays

Beeper On or Beeper Off for one second; then the message disappears and you

automatically exit hotkey mo de.

CL5708I / CL5716I User Manual

Quick Hotkey Control

The Quick Hotkey (see HOTKEY, page 37) can be toggled between

[Num Lock] + [-], and [Ctrl] + [F12]. To toggle the Quick Hotkey:

1. Invoke hotkey mode wit h the [Num Lock ] + [-] or [Ctrl] + [F12]

combination.

2. Press [H].

After you press [H], the command line displays HOTKEY HAS BEEN

CHANGED for one second; then the message di sappears and you

automatically exit Hotkey mode.

OSD Hotkey Control

The OSD Hotkey (see OSD HOTKEY, page 36) can be toggled between [Scroll

Lock], [Scroll Lock] and [Ctrl], [Ctrl]. To toggle the OSD Hotkey, key in the

following hotkey combination:

1. Invoke hotkey mode wit h the [Num Lock ] + [-] or [Ctrl] + [F12]

combination.

2. Press [T].

After you press [T], the command line displays HOTKEY HAS BEEN

CHANGED for one second; then the message di sappears and you

automatically exit Hotkey mode.

Chapter 5. Keyboard Port Operation

Port OS Control

A port’s operating system can be changed to match that of the com puter

attached to the port. To change a port’s operating system, key in the following

hotkey combination:

1. Invoke hotkey mode with the [Num Lock] + [-] or [Ctrl] + [F12]

combination.

2. Key in [Function], where [Function] refers to one of the func tion keys in

the following table:

After pressing a function key you automatically exit Hotkey mode.

Restore Default Values

This administrator only hotkey restores the CL5708I / CL5716I default values.

See RESTORE DEFAULT VALUES, page 39. To restore the default values,

key in the following hotkey combination:

1. Invoke hotkey mode with the [Num Lock] + [-] or [Ctrl] + [F12]

combination.

2. Press [R].

3. Press [Enter].

After you press [Enter], the command line displays RESET TO DEFAULT

SETTING for three seconds; then the message disappears and you

automatically exit Hotkey mode.

Key Description

F1 Sets the Port OS to Windows

F2 Sets the Port OS to Mac

F3 Sets the Port OS to Sun

CL5708I / CL5716I User Manual

Hotkey Summary Table

[Num Lock] + [-]

[Ctrl] + [F12]

[A] [Enter]

[Q] [Enter]

Invokes Auto Scan mode.

When Auto Scan mode is in effect, [P] or

left-click pauses auto-scanning.

When auto-scanning is paused, pressing

any key or another left-click resumes auto-

scanning.

[B] Toggles the beeper on or off.

[Esc] or [Spacebar] Exits hotkey mode.

[F1] Set Operating System to Windows

[F2] Set Operating System to Mac

[F3] Set Operating System to Sun

[F5] Performs a keyboard / mouse reset on the

target computer.

[H] Toggles the Quick Hotkey invocation keys

between [Ctrl] + [F12] and [Num Lock] + [-].

[R] [Enter] This administrator only hotkey restores the

switch’s default values. See RESTORE

DEFAULT VALUES, page 39.

[SN]-[PN] [Enter] Switches access to the computer that

corresponds to that port ID.

SN= Switch Number; PN= Port Number

Example: 01-04 [Enter]

(on switch 01 change to port 04)

You must key in “-” between SN and PN.

Note: See Port ID Numbering, page 28 for

details.

[T] Toggles the OSD Hotkey between [Ctrl]

[Ctrl] and [Scroll Lock] [Scroll Lock].

[←] Invokes Skip mode and skips from the

current port to the first accessible port

previous to it.

[→] Invokes Skip mode and skips from the

current port to the next accessible port.

[↑] Invokes Skip mode and skips from the

current port to the last accessible port of the

previous station.

[↓] Invokes Skip mode and skips from the

current port to the first accessible port of the

next station.

Chapter 6

Logging In

Overview

KVM over IP switches can be accessed from an Internet browser; a Windows

application (AP) program; and a Java application (AP) prog ram .

No matter which access method you choose, the KVM over IP switch’s

authentication procedure requires you to submit a valid username and

password. If you supply invalid login information, the authentication routine

will return an Invalid Username or Password, or Login Failed message. If you

see this type of message, log in again with a correct username and password.

Note: If the number of invalid login attempts exceeds a specified amount, a

timeout period is invoked. You must wait unt il the timeout period

expires before you can attempt to log in again. See Login Failures ,

page 141 for further details.

CL5708I / CL5716I User Manual

Browser Login

KVM over IP switches can be accessed via an Internet browser running on any

platform. To access the switch, do the following:

1. Open the browser and specify the IP address of the switch you want to

access in the browser's location bar.

Note: For security purposes, a login string may have been set by the

administrator (see page 145 for details). If so, you must include a

forward slash and the login string along with the IP address when

you log in. For example:

192.168.0.100/cl5708i

If you don't know the IP address and login string, ask you r

Administrator.

2. When a Security Alert dialog box appears, accept the certificate – it can be

trusted. (See Trusted Certificates, page 227, for details.) If a second

certificate appears, accept it as well.

Once you accept the certificate(s), the login page appears:

3. Provide your username and password (set by the administrator), then click

Page, see page 65.

Chapter 6. Logging In

Windows Client AP Login

In some cases, the Administrator may not want the KVM over IP switch to be

available via browser access. The Windows AP Client allows direct remote

access to Windows systems users, without having to go through a browser

(although you initially download the Windows AP Client program from the

browser page – see Chapter 13, Download).

To connect to the KVM over IP switch, go to the location on your hard disk

that you downloaded the Windows AP Client program to, and double-click its

icon (WinClient.exe) to bring up the Windows Client Connection Screen:

CL5708I / CL5716I User Manual

The Windows Client AP Connection Screen

A description of the Connectio n Screen is given in the fol low ing table:

Item Description

Menu Bar The Menu Bar contains two items: File and Help.

The File Menu allows the operator to Create, Save, and

Open user created Work files (see The File Menu,

page 60).

The Help Menu displays the WinClient AP version.

Server List Each time the WinClient.exe file is run, it searches the user's

local LAN segment for KVM over IP switches, and lists

whichever ones it finds in this box. If you want to connect to

one of these units, double-click it. (See Connecting –

Windows Client AP, page 59 for details.)

Note: 1. The switch will not appear in the list unless its

Enable Device List configuration parameter has

been enabled. See Operating Mode, page 132 for

details.

2. Only units whose Access Port settings for Program

(see Service Ports, page 134) match the number

specified for Port in the Server area of this dialog

box appear in the Server List window.

Server This area is used when you want to connect to a KVM over IP

switch at a remote location. You can drop down the IP list box

and select an address from the list. If the address you want

isn't listed, you can key in the target IP address in the IP field,

and its port number in the Port field. (If you don't know the

port number, contact your Administrator.)

When the IP address and Port number have been

specified, click Connect. (See Connecting – Windows

Client AP, page 59 for details.)

When you have finished with your session and come back

to this dialog box, click Disconnect to end the connection.

Message Panel Located just to the right of the Server panel, the Message

panel lists status messages regarding the connection to the

KVM over IP switch.

Switch to Remote View Once you have been authenticated (see Connecting –

Windows Client AP, page 59 for details), this button becomes

active. Click it to switch to the GUI Main Page. The GUI Main

Page is described on page 68.

Chapter 6. Logging In

Connecting – Windows Client AP

To connect to a KVM over IP switch do the following:

1. From the Server List box, double-click the device that you wish to

connect to.

– Or –

Specify its IP address and port number in the Server IP and Port input

boxes.

2. Click Connect.

The Login dialog box appears:

3. Key in a valid Username and Password, and then click OK.

4. Once you have been authenticated, the Switch to Remote View button

becomes active. Click it to connect to the switch and bring up its GUI

Main Page. For a description of the GUI Main Page, see page 48.

CL5708I / CL5716I User Manual

The File Menu

The File Menu allows the operator to Create, Save, and Open user created

Work files. A Work File consists of all the informatio n specified in a Client

session. This includes the Server List and Server IP list items, as well as the

Hotkey settings .

Whenever a user runs the Client program, it opens with the values contained in

the current work file. The current work file consists of the values that were in

effect the last time the program was closed.

The File menu consists of the following items:

New Allows the user to create a named work file so its values will not

be lost, and it will be available for future recall.

Open Allows the user to open a previously saved work file and use the

values contained in it.

Save Allows the user to save the values presently in effect as the

current work file.

Exit Exits the WinClient.

Chapter 6. Logging In

Java Client AP Login

In those cases in which the Administrator does no t want th e KVM over IP

switch to be available via browser access, but the local client users aren’t

running Windows, the Java AP Client provides direct remote access to

non-Windows systems users (although you initially download the Java AP

Client program from the browser page – see Chap ter 13, Download).

To connect to the KVM over IP switch, go to the location on your hard disk

that you downloaded the Java AP Client program to, and double-click its icon

(JavaClient.jar) to bring up the Java Client Connection Screen:

CL5708I / CL5716I User Manual

The Java Client AP Connection Screen

A description of the Connectio n Screen is given in the fol low ing table:

Item Description

Server List Each time the JavaClient.jar file is run, it searches the User's

local LAN segment for KVM over IP switches, and lists

whichever ones it finds in this box. If you want to connect to

one of these units, double-click it. (See Connecting –

Windows Client AP, page 59 for details.)

Note: 1. The switch will not appear in the list unless its

Enable Device List configuration parameter has

been enabled. See Operating Mode, page 132 for

details.

2. Only units whose Access Port settings for Program

(see Service Ports, page 134) match the number

specified for Port in the Server area of this dialog

box appear in the Server List window.

Server This area is used when you want to connect to a KVM over IP

switch at a remote location. You can drop down the IP list box

and select an address from the list. If the address you want

isn't listed, you can key in the target IP address in the IP field,

and its port number in the Port field. (If you don't know the

port number, contact your Administrator.)

When the IP address and Port number have been

specified, click Connect. (See Connecting – Windows

Client AP, page 59 for details.)

When you have finished with your session and come back

to this dialog box, click Disconnect to end the connection.

Message Panel Located just to the right of the Server panel, the Message

panel lists status messages regarding the connection to the

KVM over IP switch.

Switch to Remote View Once you have been authenticated (see Connecting –

Windows Client AP, page 59 for details), this button becomes

active. Click it to switch to the GUI Main Page. The GUI Main

Page is described on page 68.

Chapter 6. Logging In

Connecting – Java Client AP

To connect to a KVM over IP switch do the following::

1. From the Server List box, double-click the device that you wish to

connect to.

– Or –

Specify its IP address and port number in the Server IP and Port input

boxes.

2. Click Login

The Login dialog box appears:

3. Key in a valid Username and Password, and then click OK.

4. Once you have been authenticated, the Remote View button becomes

active. Click it to connect to the switch and bring up its GUI Main Page.

For a description of the GUI Main Page, see page 48.

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This Page Intentionally Left Blank

Chapter 7

The User Interface

Overview

Once you have successfully logged in, the KVM over IP switch’s user interface

Main Page appears. The look of the page varies slightly, depending on which

method you used to log in. Each of the interfaces is described in the sections

that follow.

The Web Browser Main Page

To ensure multi-platform interoperability , access to the KVM ove r IP switches

can be accomplished with most standard web browsers. Once users log in and

are authenticated (see page 55), the Web Browser Main Page comes up, with

the Port Access page displayed:

Note: The screen depicts a Super Administrator’ s page. Depending on a user’ s

type and permissions, not all of these elements appear.

CL5708I / CL1516I User Manual

Page Components

The web page screen components are described in the table, below:

No. Item Description

1 Tab Bar The tab bar contains the KVM over IP switch’s main

operation categories. The items that appear in the

tab bar are determined by the user’s type, and the

authorization options that were selected when the

user’s account was created.

2 Menu Bar The menu bar contains operational sub-categories

that pertain to the item selected in the tab bar. The

items that appear in the menu bar are determined by

the user’s type, and the authorization options that

were selected when the user’s account was created.

3 Sidebar The Sidebar provides a tree view listing of ports that

relate to the various tab bar and menu bar selections.

Clicking a node in the Sidebar brings up a page with

the details that are relevant to it.

There is a Filter button at the bottom of the Sidebar

that lets you expand or narrow the scope of the ports

that appear in the tree. The Filter function is

discussed in detail on page 101

4 About About provides information regarding the switch’s

current firmware version.

5 Logout Click this button to log out of your KVM over IP switch

session.

6 Welcome Message If this function is enabled (see Welcome Message*,

page 111), a welcome message displays here.

7 Interactive Display Panel This is your main work area. The screens that appear

reflect your menu choices and Sidebar node

selection.

Chapter 7. The User Interface

The Tab Bar

The number and type of icons that appear on the Tab Bar at the top of the page

are determined by the user’s type (Super Administrator, Administrator, User)

and the permissions assigned when the user’s account was created. The

functions associated with each of the icons are explained in the table below:

There are two small icons at the extreme right of the page. Their functions are

described in the table, below:

Icon Function

Port Access: The Port Access page is used to access and control the

devices on the KVM over IP switch installation. This page is available

to all users.

User Management: The User Management page is used to create

and manage Users and Groups. It can also be used to assign devices

to them. User Management is discussed on page 121. This tab is

available to the Super Administrator, as well as administrators and

users who have been given User Management permission.

Device Management: The Device Management page is used to

configure and control the overall operation of the KVM over IP switch.

This page is available to the Super Administrator, as well as

administrators and users who have been given Device Management

permission.

Log: The Log page displays the contents of the log file. The Log page

is discussed on page 155.

Maintenance: The Maintenance page is used to install new firmware;

backup and restore configuration and account information; ping

network devices; and restore default values. The Maintenance page is

discussed on page 159. This page is available to the Super

Administrator (and Administrators and Users with Maintenance

permission).

Download: Users can click this icon to download AP versions of the

Windows Client; the Java Client; and the Log Server. This page is

available to all users. The programs that can be downloaded depend

on the user’s permissions.

Icon Function

Click this icon to brings up a panel with information about the KVM

over IP switch firmware version.

Click this icon to log out and end your KVM over IP switch session.

CL5708I / CL1516I User Manual

The AP GUI Main Page

With WinClient AP, and Java Client AP access, once users log in (see Logging

In, page 55), the GUI Main Page comes up:

The GUI Main Page is similar to that of the Web Browser. The differences

between them are as follows:

1. The AP GUI version doesn’t have a menu bar below the tab bar; it has a

series of tabs like a notebook, instead. Like the Web Bro wser interface,

however, the makeup of the tabbed notebook chan ges depending on the

items selected on the main Tab Bar and in the Sidebar.

2. In addition to Filter, there are also buttons for Scan and Array Mode at the

bottom of the Sidebar. These functions are discussed in Chapter 8, Port

Access.

3. There is a hidden Control Panel at the upper or lower center of the screen

that becomes visible when you mouse over it. The default is at the upper

center of the screen.

Chapter 7. The User Interface

4. There is an additional icon at the extreme right of the page: . Click this

icon to close the GUI Main Page and go to the display of the last selected

port.

5. The GUI can be navigated via the keyboard as shown in the table, belo w:

Keys Action

Ctrl + P Opens the Port Access page.

Ctrl + U Opens the User Management page.

Ctrl + C Opens the Device Management page.

Ctrl + L Opens the Log page.

Ctrl + M Opens the Maintenance page.

Ctrl + D Opens the Download page.

F1 To see About information.

F2 To edit the port name of the selected port.

F4 Selects the Sidebar (left) panel.

F5 Selects the main (right) panel.

F7 Closes the GUI.

F8 To log out.

CL5708I / CL1516I User Manual

The Control Panel

WinClient Control Panel

Since the WinClient Control Panel (for the ActiveX Web Viewer and

WinClient AP) contains the most complete functionality, this section describes

the WinClient Control Panel. Although the Java Control Panel (for the Web

Viewer and Java Client AP) does not enable all of the features that this one

does, the functions that they do share are the same, and you can refer to the

information described here when using it.

The Control Panel is hidden at the upper or lower center of the screen (the

default is at the upper center), and becomes visible when you mouse over it.

The panel consists of three rows: an icon row at the top, and two text rows

below it:

Note: The above image shows the complete Control Panel. The icons that

appear can be user selected. See Control Panel Configuration, page 94,

for details.

By default, the upper text row shows the video reso lut ion of the rem ote

display. As the mouse pointer moves over the icons in the icon bar,

however, the information in the upper text row changes to describe the

icon's function. In addition, if a message from another user is entered in

the message board, and you have not opened the message board in your

session, the message will appear in the upper row.

The lower row shows the IP address of the device you are accessing at the

left of the row.

The bus and user information in the center of the lower row only displays

if it has been enabled (See Bus Info, page 95 for details). In the image

above C1/2 means that bus num ber 1 has 2 users connected.

Chapter 7. The User Interface

Right clicking in the text row area brings up a menu-style versi on of the

toolbar. In addition, it allows you to select optio ns for the Screen Mode,

Zoom, Mouse Pointer, Mouse Sync Mode and Marco List (Macro List

appears after a user macro is created). These functions are discussed in the

sections that follow.

To move the Control Panel to a different location on the screen, place the

mouse pointer over the text row area, then click and drag.

CL5708I / CL1516I User Manual

WinClient Control Panel Functions

The Control Panel functions are described in the table below.

Icon Function

This is a toggle. Click to make the Control Panel persistent – i.e., it

always displays on top of other screen elements. Click again to have

it display normally.

Click to bring up the Macros dialog box (see page 75 for details).

Click to bring up the Video Options dialog box. Right-click to perform

a quick Auto Sync (see Video Settings, page 81, for details).

Click to perform a video and mouse autosync operation. It is the

same as clicking the Auto Sync button in the Video Options dialog

box (see Video Settings, page 81).

Toggles the display between Full Screen Mode and Windowed

Mode.

Click to take a snapshot (screen capture) of the remote display.

See Snapshot, page 95, for details on configuring the Snapshot

parameters.

Click to bring up the Message Board (see The Message Board,

page 86).

Click to send a Ctrl+Alt+Del signal to the remote system.

Click to toggle the remote display between color and grayscale

views.

Click to zoom the remote display window.

Note: This feature is only available in windowed mode (Full Screen

Mode is off). See Zoom, page 88 for details.

Click to bring up the on-screen keyboard (see The On-Screen

Keyboard, page 89).

Click to select the mouse pointer type.

Note: This icon changes depending on which mouse pointer type is

selected (see Mouse Pointer Type, page 91).

Chapter 7. The User Interface

Click to toggle Automatic or Manual mouse sync.

When the selection is Automatic, a green √ appears on the icon.

When the selection is Manual, a red X appears on the icon.

See Mouse DynaSync Mode, page 92 for a complete explanation of

this feature.

Click to display a dropdown list of User macros in order to access

and run macros more conveniently than using the Macros dialog box

(see the Macros icon in the table above, and the Macros section on

page 75).

Under an accessed port, click to skip to the first port accessible to the

user on the entire installation without having to recall the Port Access

page.

Under an accessed port, click to skip to the first port accessible to the

user that is previous to the current one without having to recall the

Port Access page.

Under an accessed port, click to skip to the first port accessible to the

user that is after the current one without having to recall the Port

Access page.

Under an accessed port, click to skip to the last port accessible to the

user on the entire installation without having to recall the Port Access

page.

Under an accessed port, click to begin Auto Scan Mode. The KVM

over IP switch automatically switches among the ports that were

selected for Auto Scanning with the Filter function (see Filter,

page 101). This allows you to monitor their activity without having to

switch among them manually.

Under an accessed port, click to invoke Panel Array Mode (see Panel

Array Mode, page 175).

Under an accessed port, click to recall the GUI.

Click to bring up the Control Panel Configuration dialog box.

See Control Panel Configuration, page 94, for details on configuring

the Control Panel.

Click to exit the viewer.

Exiting from a Browser Viewer session brings you back to the web

browser Main Page.

Exiting from a WinClient AP session brings you back to the login

dialog box (see page 57).

Exiting from a Java Client AP session brings you back to the login

dialog box (see page 61).

CL5708I / CL1516I User Manual

These icons show the Num Lock, Caps Lock, and Scroll Lock status

of the remote computer.

When the lock state is On, the LED is bright green and the lock

hasp is closed.

When the lock state is Off, the LED is dull green and the lock hasp

is open.

Click on the icon to toggle the status.

Note: These icons and your local keyboard icons are in sync.

Clicking an icon causes the corresponding LED on your keyboard to

change accordingly. Likewise, pressing a Lock key on your keyboard

causes the icon’s color to change accordingly.

Chapter 7. The User Interface

Macros

The Macros icon provides access to two functions found in the Macros

dialog box: Hotkeys and User Macros. Each of these functions is

described in the followin g sect ions.

Hotkeys

Various actions related to manipulating the remote server can be accomplished

with hotkeys. The Hotkey Setup utility (accessed by clicking this icon), lets you

configure which hotkeys perform the actions.

The hotkeys that invoke an action are shown to the right of its name. Use the

checkbox to the left of an action’s name to enable or disable its hotkey.

To change the hotkey for an action, do the following:

1. Highlight the Name, then click Set Hotkey.

2. Press your selected Function keys (one at a time). The key names appear in

the Hotkeys field as you press them.

You can use the same func tio n keys for more than one action, as long

as the key sequence is not the same.

To cancel setting a hotkey value, click Cancel; to clear an action’s

Hotkeys field, click Clear.

3. When you have finished keyin g in your sequence, click Save.

To reset all the hotkeys to their default values, click Reset.

CL5708I / CL1516I User Manual

An explanation of th e Hotkey actions is given in the table below:

Action Explanation

Exit Remote

Location Breaks the connection to the KVM over IP switch and returns you

to local client computer operation. This is equivalent to clicking

the Exit icon on the Control Panel. The default keys are F2, F3,

F4.

Adjust Video Brings up the Video Settings dialog box. This is equivalent to

clicking the Video Settings icon on the Control Panel. The default

keys are F5, F6, F7.

Toggle Control

Panel Toggles the Control Panel Off and On. The default keys are F3,

F4, F5.

Toggle Mouse

Display If you find the display of the two mouse pointers (local and

remote) to be confusing or annoying, you can use this function to

shrink the non-functioning pointer down to a barely noticeable tiny

circle, which can be ignored. Since this function is a toggle, use

the hotkeys again to bring the mouse display back to its original

configuration. This is equivalent to selecting the Dot pointer type

from the Mouse Pointer icon on the Control Panel. T he default

keys are F7, F8, F9.

Note: The Java C ontrol Panel does not have this feature.

Adjust Mouse This synchronizes the local and remote mouse movements. The

default keys are F8,F7,F6.

Video Auto Sync This combination performs an auto-sync operation. It is

equivalent to clicking the Video Auto Sync icon on the Control

Panel. The default keys are F6,F7,F8.

Show/Hide Local

Cursor Toggles off and on: hides local cursor and locks the mouse

pointer and keyboard use within the Windows/Java Client AP

window, plus hides the control panel. This is equivalent to

selecting the Single pointer type from the Mouse Pointer icon on

the Control Panel. The default keys are F4,F5.

Substitute Ctrl Key If your local client computer captures Ctrl key combinations,

preventing them from being sent to the remote server, you can

implement their effects on the remote server by specifying a

function key to substitute for the Ctrl key. If you substitute the F11

key, for example, pressing [F11 + 5] would appear to the remote

server as [Ctrl + 5]. The default key is F11.

Substitute Alt Key Although all other keyboard input is captured and sent to the KVM

over IP switch, [Alt + Tab] and [Ctrl + Alt + Del] work on your local

client computer. In order to implement their effects on the remote

server, another key may be substituted for the Alt key. If you

substitute the F12 key, for example, you would use [F12 + Tab]

and [Ctrl + F12 + Del]. The default key is F12.

Chapter 7. The User Interface

User Macros

User Macros are created to perform specific actions on the remote server. To

create the macro, do the following:

1. Select User Macros, then click Add.

2. In the dialog box that comes up, replace the “New Macro” text with a

name of your choice for the macro:

CL5708I / CL1516I User Manual

3. Click Record.

The dialog box dis a pp ears, and a small panel appears at the top left of the

screen:

4. Press the keys for the macro.

To pause macro recording, click Pause. To resume, click Pause again.

Clicking Show brings up a dialog box that lists each keystroke that you

make, together with the amount of time each one takes:

Clicking Cancel cancels all keystrokes.

When you have finished, click Record. (This is the equivalent of

clicking Done in Step 5.)

When recording the macro the focus must be on the remote

screen. It cannot be in the macro dialog box.

Note: 1. Case is not considered – typing A or a has the same effect.

2. Only the default keyboard characters may be used. Alternate

characters cannot be used. For example, if the keyboard is

Traditional Chinese and default character is A the alternate

Chinese character obtained via keyboard switching is not

recorded.

Chapter 7. The User Interface

5. If you haven’t brought up the Show dialog, click Done when you have

finished recording your macro. You return to the Macros dialog box with

your system macro key presses displayed in the Macro column:

6. If you want to change any of the keystrokes, select the macro and click

Edit. This brings up a dialog box similar to the one for Show. You can

change the content of your keystrokes, change their order, etc.

7. Repeat the procedure for any other macros you wish to create.

After creating your macros, you can ru n them in any of three ways:

1. By using the hotkey (if one was assigned).

2. By opening the Macro List on the Control Panel and cli cking the one you

want (see page 73).

3. By opening this (Macros) dialog box

and clicking Play.

If you run the macro from this dialog box,

you have the optio n of specifying how the

macro runs.

If you choose Play Without Wait, the macro runs the key presses one after

another with no time delay between them.

CL5708I / CL1516I User Manual

If you choose Play With Time Control, the macro waits for the amount of

time between key presses that you took when you created it. Click on the

arrow next to Play to make your choice.

If you click Play without op ening the list, the macro runs with the default

choice (NoWait or TimeCtrl), which is shown in the Playback column.

You can change the default choice by clicking on the current choice

(NoWait in the screenshot above), and selecting the alternate choice.

Note: 1. Information about the Search fu nction is provided below.

2. User Macros are stored on the Local Client computer of each user.

Therefore, there is no limitation on the of number of macros, the size

of the macro names, or makeup of the hotkey combi nati ons that

invoke them.

Search

Search, at the bottom of the dialo g box, le ts you filter the list of macros that

appear in the large upper pan e l for you to play or edit. Click a radio button to

choose whether you want to search by name or by key; key in a string for the

search; then click Search. All instances that match your search string appear in

the upper panel.

Chapter 7. The User Interface

Video Settings

Clicking the Hammer icon on the Control Panel brings up the Basic

Video Sett ings dialog box with basic settings. The options in the basic

dialog box allow you to adjust the Screen Position, set Auto Sync, and slide the

Performance bar setting. Selecting the Advanced button opens the Advanced

Video Settings dialog box, providing more detailed options including RGB,

Gamma, Video Quality, Enable Refresh, Transparency and Color Depth

Control, as shown below:

Basic Video Settings

CL5708I / CL1516I User Manual

Advanced Video Settings

The meanings of the video adju stment options are given in the table below:

Options Usage

Screen Position Adjust the horizontal and vertical position of the remote server

window by Clicking the Arrow buttons.

Auto Sync Click Auto Sync to have the vertical and horizontal offset values of

the remote screen detected and automatically synchronized w ith the

local screen.

Note: 1. If the local and remote mouse pointers are out of sync, in

most cases, performing this function will bring them back

into sync.

2. This function works best with a bright screen.

3. If you are not satisfied with the results, use the Screen

Position arrows to position the remote display manually.

Chapter 7. The User Interface

RGB Drag the slider bars to adjust the RGB (Red, Green, Blue) values.

When a RGB value is increased, the RGB component of the image is

correspondingly increased.

If you enable Set to Grayscale, the remote video display is changed

to grayscale.

Clicking the Reset button brings the RGB settings back their default

values.

Gamma This section allows you to adjust the video display's gamma level.

This function is discussed in detail in the next section, Gamma

Adjustment.

Performance Use the slide bar to select the type of Internet connection that the

local client computer uses. The switch will use that selection to

automatically adjust the Video Quality settings to optimize the quality

of the video display.

Since network conditions vary, if none of the preset choices seem to

work well, you can select Advanced and use the Video Quality slide

bar to adjust the settings to suit your conditions.

Video Quality Drag the slider bar to adjust the overall Video Quality. The larger the

value, the clearer the picture and the more video data goes through

the network. Depending on the network bandwidth, a high value may

adversely effect response time.

Enable Refresh The KVM over IP switch can redraw the screen every 1 to 99

seconds, eliminating unwanted artifacts from the screen. Select

Enable Refresh and enter a number from 1 through 99. The KVM

over IP switch will redraw the screen at the interval you specify. This

feature is disabled by default. Click to put a check mark in the box

next to Enable Refresh to enable this feature.

Note: 1. The switch starts counting the time interval when mouse

movement stops.

2. Enabling this feature increases the volume of video data

transmitted over the network. The lower the number

specified, the more often the video data is transmitted.

Setting too low a value may adversely affect overall

operating responsiveness.

Transparency Adjusts the transparency of the toolbar that comes up when the GUI

hotkey ([Scroll Lock][Scroll Lock], for example), is invoked. Slide the

bar until the display in the example window is to your liking.

Color Depth

Control This setting determines the richness of the video display by adjusting

the amount of color information.

Options Usage

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Detect

Tolerance This setting also relates to video quality. It governs detecting or

ignoring pixel changes. A high setting can result in a lower quality

display due to less data transfer. A lower setting will result in better

video quality, but setting the threshold too low may allow too much

data to be transferred, negatively impacting network performance.

Selecting the Auto Balance Tolerance check box allows the switch to

automatically detect and adjust the tolerance settings according to

pixel changes as they occur.

Preset /

Custom Using the Preset and Custom buttons allow you to set and save

custom video settings, and revert back to default video settings.

Options Usage

Chapter 7. The User Interface

Gamma Adjustment

If it is necessary to correct the gamma level for the remote video display, use

the Gamma function of the Video Settings dialog box.

Under Advanced configuration, there are ten preset and four user -defined

levels to choose from. Drop down the list box and choose the most suitable

one.

For greater control, clicking the Advanced button brings up the following

dialog box:

Click and drag the diagonal li ne at as many poin ts as yo u wish to achi ev e

the display output you desire.

Click Save As to save up to four user-defined configu ratio ns deri ved fro m

this method. Saved configurations can be recalled from the list box at a

future time.

Click Reset to abandon any changes and return the gamma line to its

original diagonal position.

Click OK to save your changes and close the dialog box.

Click Cancel to abandon your changes and close the dialog box.

Note: For best results, change the gamma while viewing a remote server.

CL5708I / CL1516I User Manual

The Message Board

The KVM over IP switch supports multiple user logins, which may

cause access conflicts. To alleviate the problem, a message board has

been provided, which allows users to communicate with each other:

Button Bar

The buttons on the Button Bar are toggles. Their actions are described in the

table below:

Button Action

Enable/Disable Chat. When disabled, messages posted to the board

are not displayed. The button is shadowed when Chat is disabled. The

icon displays next to the user's name in the User List panel when the user

has disabled Chat.

Occupy/Release Keyboard/Video/Mouse. When you Occupy the KVM,

other users cannot see the video, and cannot input keyboard or mouse

data. The button is shadowed when the KVM is occupied. The icon

displays next to the user's name in the User List panel when the user has

occupied the KVM.

Occupy/Release Keyboard/Mouse. When you Occupy the KM, other

users can see the video, but cannot input keyboard or mouse data. The

button is shadowed when the KM is occupied. The icon displays next to

the user's name in the User List panel when the user has occupied the

KM.

Show/Hide User List. When you Hide the User List, the User List panel

closes. The button is shadowed when the User List is open.

Chapter 7. The User Interface

Message Display Panel

Messages that users post to the board - as well as system messages - display in

this panel. If you disable Chat, however, messages that get posted to the board

won't appear.

Compose Panel

Key in the messages that you want to post to the board in thi s pane l. Click

Send, or press [Enter] to post the message to the board.

User List Panel

The names of all the logged in users are listed in this panel.

Your name appears in blue; ot her users' nam e s appear in bl ack.

By default, messages are posted to all users. To post a message to one

individual user, select the user's name before sending your message.

If a user's name is selected, and you want to post a message to all users,

select All Users before sending your message.

If a user has disabled Chat, its icon displays before the user's name to

indicate so.

If a user has occupied the KVM or the KM, its icon displays before the

user's name to indicate so.

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Zoom

The Zoom icon controls the zoom factor for the remote view window.

Settings are as follows:

Setting Description

100% Sizes and displays the remote view window at 100%.

75% Sizes and displays the remote view window at 75%.

50% Sizes and displays the remote view window at 50%.

25% Sizes and displays the remote view window at 25%.

1:1 Sizes and displays the remote view window at 100%. The difference

between this setting and the 100% setting is that when the remote

view window is resized its contents don’t resize – they remain at the

size they were. To see any objects that are outside of the viewing

area, move the mouse to the window edge, to have the screen

scroll.

Chapter 7. The User Interface

The On-Screen Keyboard

The KVM over IP switch supports an on-screen keyboard, available in

multiple languages, with all the standard keys for each supported

language. Click this icon to pop up the on-screen keyboard:

One of the major advantages of the on-screen keyboard is that if the keyboard

languages of the remote and local systems aren’t the same, you don’t have to

change the configuration settings for either system. Just bring up the on-screen

keyboard; select the language used by the server you are accessing; and use the

on-screen keyboard to communicate with it.

Note: You must use your mouse to cli ck on the keys. You cannot use your

actual keyboard.

Changing Languages

To change languages, do the following:

1. Click the down arrow next to the currentl y selected language, to drop

down the language list.

2. Select the new language from the list.

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Selecting Platforms

The On-screen Keyboard supports the Sun platform as well as the PC. To select

the platform, do the following:

1. Click the down arrow next to the currently selected platform, to drop down

the platform list.

2. Select the new platform from the list.

Expanded Keyboard

To display/hide the expanded keyboard keys, click the arrow to the right of the

language list arrow.

Chapter 7. The User Interface

Mouse Pointer Type

KVM over IP switches offer a number of mouse pointer options when

working in the remote display. Click this icon to select from the

available choices:

Note: 1. Before accessing a port, only Dual and Crosshairs are available for

the Windows Viewers. Once the port is accessed, three pointers are

available.

2. The Dot pointer is not available with the Java Clien t Viewer or the

Java Client AP.

3. Selecting the Single pointer has the same effect as the Toggle mouse

display hotkey function (see Toggle Mouse Display, page 76 for

details).

4. The icon on the Control Panel changes to match your choice.

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Mouse DynaSync Mode

Synchronization of the local and rem ote mouse pointers is

accomplished either automatically or manually.

Automatic Mouse Synchronization (DynaSync)

Mouse DynaSync provides automatic locked-in synching of the remote and

local mouse pointers – eliminating the need to constantly resync the two

movements.

Note: This feature is only available for Windows and Mac systems (G4 and

higher) whose adapter attribute OS setting is configured for Win or Mac

(see Port Properties, page 118).

All other configurations must use manual mouse synchronization

(described in the next section).

The icon on the Control Panel indi cates the synchronization mode status as

follows:

When Mouse DynaSync is available, clicking the icon toggles its statu s

between enabled and disabled. If yo u choose to disable Mouse DynaSync

mode, you must use the manual synching procedures described under Manual

Mouse Synchronization, page 93.

Icon Function

This icon displays in gray to indicate that Mouse DynaSync is not

available – you must use manual synching procedures. This is the

default setting for all KVM Adapter Cables.

The green check mark on this icon indicates that Mouse DynaSync

is available and is enabled. This is the default setting when Mouse

DynaSync is available (See Note above).

The red X on this icon indicates that Mouse DynaSync is available

but is not enabled.

Chapter 7. The User Interface

Mac Considerations

For Mac OS versions 10.4.11 and higher, there is a second DynaSync

setting to choose from. If the default Mouse DynaSync result is not

satisfactory, try the Mac 2 setting . To select Mac 2, right click in the text

area of the Control Panel and select Mouse Sync Mode → Automatic for

Mac 2:

Manual Mouse Synchronization

If the local mouse pointer goes out of sync with the remote system 's mou se

pointer there are a number of methods to bring them back into sync:

1. Perform a video and mouse auto sync by clicking the Video Settings icon

on the Control Panel (see page 81).

2. Perform an Auto Sync with the Video Adju stment function (see Video

Settings, page 81, for details).

3. Invoke the Adjust Mouse function with the Adjust Mouse hotkeys (see

Adjust Mouse, page 76, for details).

4. Move the pointer into all 4 corners of the screen (in any order).

5. Drag the Control Panel to a different position on the screen.

6. Set the mouse speed and acceleration for each problematic server attached

to the switch. See Addit ion al Mouse Synchronization Procedures,

page 250, for instructions.

CL5708I / CL1516I User Manual

Control Panel Configuration

Clicking the Control Panel icon brings up a dialog box that allows you to

configure the items that appear on the Control Panel, as well as its graphical

settings:

The organization of the di alog box is described in the table, below:

Item Description

Customize

Control Panel Allows you to select which icons display in the Control Panel. Check

the ones you want to see, uncheck the ones you don’t want.

Control Panel

Style Enabling Transparent makes the Control Panel semi-transparent,

so that you can see through it to the display underneath.

Enabling Icon causes the Control Panel to d isplay as an icon until

you mouse over it. When you mouse over the icon, the full panel

comes up.

Chapter 7. The User Interface

Screen Options If Full Screen Mode is enabled, the remote display fills the entire

screen.

If Full Screen Mode is not enabled, the remote display appears as

a window on the local desktop. If the remote screen is larger than

what is able to fit in the window, move the mouse pointer to the

screen border that is closest to the area you want to view and the

screen will scroll.

If Keep Screen Size is enabled, the remote screen is not resized.

If the remote resolution is smaller than that of the local monitor ,

its display appears like a window centered on the screen.

If the remote resolution is larger than that of the local monitor,

its display is centered on the screen. To access the areas that

are off screen, move the mouse to the corner of the screen that

is closest to the area you want to view and the screen will

scroll.

If Keep Screen Size is not enabled, the remote screen is resized to

fit the local monitor's resolution.

Scrolling

Method In cases where the remote screen display is larger than your monitor ,

you can choose how to scroll to the areas that are off-screen.

If you select Mouse Movement, the screen will scroll when you

move the mouse pointer to your screen border.

If you select Scroll Bars, scroll bars appear around the screen

borders that you can use to scroll to the off-screen areas.

Bus Info If Bus Info is enabled, the bus you are on, as well as the total number

of users on the bus, displays on the bottom row center of the Control

Panel as follows: Bus No./Total Users. (See the Control Panel

diagram on page 70 for an example.)

Example: C1/3 = bus number 1 has 3 users connected.

Snapshot These settings let the user configure the KVM over IP switch’s screen

capture parameters (see the Snapshot description under The Control

Panel, page 70):

Path lets you select a directory that the captured screens

automatically get saved to. Click Browse; navigate to the directory

of your choice; then click OK. If you don’t specify a directory here,

the snapshot is saved to your desktop.

Click a radio button to choose whether you want the captured

screen to be saved as a BMP or a JPEG (JPG) file.

If you choose JPEG, you can select the quality of the captured file

with the slider bar. The higher the quality, the better looking the

image, but the larger the file size.

Keyboard Pass

Through When this is enabled, the Alt- Tab key press is passed to the remote

server and affects that server. If it is not enabled, Alt-Tab acts on your

local client computer.

Item Description

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The Java Control Panel

The Java Client Viewer and Java Client AP Control Panel is similar to the one

used by the WinClient:

The major differences between them are:

In the Macros dialog box, Toggle Mouse Display is not available.

The Dot mouse pointer type is not available.

In the Message Board, there is no Show/

Hide button to show or hide the user list.

This function is achieved by clicking the

arrows at the top of the bar that separates the

User List panel from the Main panel.

The Control Panel Lock LED icons are not

in sync with your keyboard. When you first connect, the LED display may

not be accurate. To be sure, click on the LED icons to set them.

In Control Panel Configuration, the BMP Snapshot format has been

replaced by PNG.

Chapter 8

Port Access

Overview

When you log in to the switch, the Port Access page comes up with the K VM

over IP switch’s KVM Connections page displayed.

Browser GUI

AP GUI

CL5708I / CL5716I User Manual

The Connections page is organized into several main areas. All the ports that a

user is permitted to access are listed in the Sidebar at the left of the page.

After selecting a port in the Sidebar, clicking entries on the menu bar (Browser

GUI) or tab bar (AP GUI) opens information and configuratio n pages related

to the item selected in the Sidebar.

Chapter 8. Port Access

The Sidebar

All KVM switches and their ports – are listed in a tree structure in the Sidebar

at the left of the screen:

The Sidebar Tree Structure

The characteristics of the Sidebar tree structure are the following:

Users are only allowed to see the devices and ports/outlets that they have

access permission for.

Ports and child devices can be nested under their parent devices.

Click the + in front of a device to expand the tree and see the ports/outlets

nested underneath it. Click the - to collapse the tree and hide the nested

ports/outlets.

A port’s ID number is displayed in brackets next to its icon. The ports but

can also be named (see Port/Outlet Naming, page 103, for details).

Switches and ports that are on line have their monitor screen icons in

Green; the monitor screens are Gray for devices and ports that are offline.



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100

To access and operate a port, double-click its icon. Port operation details

are discussed in Chapter 14, Port Operation.

Scan

Scan is found at the bottom of the AP GUI Sidebar. It automatically

switches among all the ports that are visible in the Sidebar (see Filter,

below), at regular intervals, so that their activity can be monitored

automatically. See Auto Scanning, page 172, for details.

Note: This item doesn’t appear at the bottom of the Si debar in the Browser

version. In that version, you must invoke it from the port’ s Toolbar. See

The Port Toolbar, page 170 for details

Array

Array is found at the bottom of the AP GUI Sidebar. It represents

another way of monitori ng port activity. Under this function yo ur

screen is divided into a grid of panels, with each panel showing the video

display of a particular port. Only ports that are visible in the Sidebar (see Filter,

below), and that are on line are displayed – all other ports are blank. See Panel

Array Mode, page 175 for details

Note: This item doesn’t appear at the bottom of the Si debar in the Browser

version. In that version, you must invoke it from the port’ s Toolbar. See

The Port Toolbar, page 170 for details

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101

Filter

Filter allows you to control the number and type of ports that display

in the Sidebar, as well as which ports get scanned when Auto Scan and

Array Modes are invoked (see Scan and Array, above). When you click Filter,

the bottom of the panel changes to look sim ilar to the im age, below:

The meanings of the choices are explained in the following table:

Choices Explanation

All This is the default view. With no other filter options selected,

all of the ports that are accessible to the user are listed in the

Sidebar.

If any Favorites have been specified (see page 107), you can

drop down the list box and select Favorites instead of All. If

you select Favorites, only the items you have selected as

Favorites display in the tree.

Powered On If you enable Powered On (by putting a check in the

checkbox) only the ports that have their attached devices

powered on display in the tree.

Search If you key in a search string and click Search, only port names

that match the search string display in the tree. Wildcards (?

for single characters; * for multiple characters) and the

keyword or are supported, so that more than one port can

show up in the list.

For example:

1. If you key in Web*, both Web Server 1 and Web Server 2

show up in the list.

2. If you key in W*1 or M*2, both Web Server 1 and Mail

Server 2 show up in the list.

Exit Clicking Exit closes the filter dialog.

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Sidebar Utilities

The AP GUI version Port Access Connections page provides a convenient

method to work with the Sidebar tree. When you right-click an item, a list with

various options pop s up:

Note: The screenshot shows an example of just one of the pop-ups that can

appear. The items that appear in the pop-up depend on whether you are

logged in remotely or from a Local Console; what your user type is; and

whether you selected a switch or a port.

The following table lists and explains all of the possible items that may appear:

Item User Type Explanation

Expand/

Collapse Administrators

Users

If the device’s ports are nested (not displayed),

the dialog box entry is Expand. Click Expand to

display the nested ports.

If the device’s ports are displayed, the dialog box

entry is Collapse. Click Collapse to nest the

ports.

Note: 1. This item only appears for switches, or for

ports that have child devices connected to

them.

2. This has the same effect as clicking the +

or - in the tree structure.

Copy Administrators

Users

This item is only available for ports. After selecting

Copy, you can Paste the port into the Favorites

page. See Adding a Favorite, page 107 for details

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103

Port/Outlet Naming

For convenience – especially in large installations with many devices –

administrators and users with port configuration permission, can give each port

a name. To assign, modify or delete a name, do the following:

1. Click once on the item yo u w ant to edit; wait a second; then click again.

Note: 1. This is not a double-click. It involves two separate clicks. A

double-click will switch you to the device attached to the port.

2. In the AP GUI version you can right-click on the port you want to

edit, then select Rename in the popup box that appears, or you

can highlight the port and press F2.

After a second or two, the field changes to provide a text input box:

2. Key in a name for the item (or change/delete a previous one).

You can use any combination of letters, numbers, and symbols on the

keys of keyboards with a PC US English layout. In this case, the

maximum number of characters allowed is 20.

You can also activate your local IME to input non-English characters.

For languages that use 2 bit encoding, the maxim um number of

characters allowed is 9.

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3. When you have finished editing the name, press [Enter] or click anywhere

outside of the input box to com pl e te the operatio n.

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105

KVM Devices and Ports – Connections Page

For KVM over IP switches, the Connections page displays port status

information at the device level, and port connection configuratio n options at

the port level.

Device Level

When a KVM over IP switch is selected in the Sidebar, the Connections page

displays a list of ports for the device that the user is authorized to access or

view.

The following attributes are listed for each device:

Port Number – the port’s numb er on the switch.

Port Name – if a name has been assigned to a port it displays here.

Device Name – if a name has been assigned to the switch it displays here.

Status – the current status of the port – online, or offline.

Note: The sort order of the information displayed can be changed by clicking

the column headings.

You can access a port from the main panel either by double-clicking anywhere

on its line entry, or selecting it anywhere on its line entry and clicking Connect

at the bottom right of the page.

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106

Port Level

When a port is selected in the Sidebar, the Connections page changes to display

the port connection and configuration opt ions:

The screen is divided into three major panels, as described in the sections that

follow.

Status

The Status Panel displays the port’s current status information, inclu ding

whether the port is online or offline.

Click the Connect button to view the port display via the switch’s built-in Win

Viewer (when using Windows Internet Explorer), or Java Viewer (when using

other web browsers).

Associated Links

The Associated Links panel displays ports that have been associated with the

currently selected port. Associations are configured on the Port Access → Port

Configuration → Associated Links page (see page 120 for details).

Chapter 8. Port Access

107

Favorites

The Favorites page is similar to a bookmarks feature. Ports that you frequently

access can be saved in a list here. Simply open this page and select the port –

rather than hunting for it in the Sidebar. This feature is especially handy on

large, crowded installations:

Adding a Favorite

To add a port to the favorites, do the following:

1. Right click in the main panel; click Add Favorite.

– or –

Click Add at the bottom left of the main panel.

An Untitled Favorite entry appears:

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108

2. This will be a container to hold your port entries. Click inside the text

entry box to erase Untit led Favorit e and key in an appropriate nam e, then

click on any empty space in the main panel.

3. To add a port:

Drag it from the Sidebar and drop it onto the containe r

– or –

Right-click on it in the Sidebar; select Copy. Right-click on the container;

select Paste.

– or –

Select the container in the main panel; select the port in the Sidebar; then

click Add to at the bottom of the main panel.

The switch that the port belongs to is added to the container; the selected

port is appended under the switch.

Note: To add multiple ports at the same time , hold th e Shift or Ctrl key

down while you make your Sidebar selections then drag or copy the

entire group to the Favorites panel.

4. Repeat step 3 for any other Favorite categories you wish to create

Note: Fa vorites can be selected for filtering in the Sidebar. See Filter,

page 101 for details

Chapter 8. Port Access

109

Modifying a Favorite

To modify a Favorite , or one of th e items contained in it, right-click on it,

then select a choice from the popup menu that appears.

To edit a Favorite’s name:

Click on it once, wait a second, then click again. You can edit the name

after the display changes to provide a text input box, This is the same

procedure as the one described for port naming (see Port/Outlet Naming,

page 103).

– or –

Select the Favorite in the main panel, th en click Modify at the bottom of

the main panel.

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User Preferences

The User Preferences page allows users to set up their own, individual,

working environments. The switch stores a separate configuration record for

each user profile, and sets up the working configuration according to the

Username that was keyed into the Login dialog box:

The page settings are explained in the following table:

Setting Function

Language Selects the language that the interface displays in.

OSD Hotkey Selects which Hotkey controls the GUI function: [Scroll Lock]

[Scroll Lock] is the default. To select a different combination, click

the arrow at the right of the box to drop down the list of choices.

ID Display Selects how the Port ID is displayed: the Port Number alone

(PORT NUMBER); the Port Name alone (PORT NAME); or the

Port Number plus the Port Name (PORT NUMBER + PORT

NAME). The default is PORT NUMBER + PORT NAME.

ID Duration Determines how long a Port ID displays on the monitor after a port

change has taken place. You can choose an amount from 1—255

seconds. The default is 3 Seconds. A setting of 0 (zero) means

the Port ID is always on.

Chapter 8. Port Access

111

*This item is only available with the Browser versi on.

Scan Duration Determines how long the focus dwells on each port as it cycles

through the selected ports in Auto Scan Mode (see Auto

Scanning, page 172). Key in a value from 1—255 seconds. The

default is 5 seconds; a setting of 0 disables the Scan function.

Screen Blanker If there is no input from the console for the amount of time set with

this function, the screen is blanked. Key in a value from 1—30

minutes. A setting of 0 disables this function. The default is 0

(disabled).

Note: Although this function can be set from either the local

console or a remote login, it only affects the local console monitor.

Logout Timeout If there is no user input for the amount of time set with this

function, the user is automatically logged out. A login is necessary

before the KVM over IP switch can be accessed again.

Toolbar Selects whether or not the Port Toolbar is enabled when a port is

accessed (see The Port Toolbar, page 170 for details).

Since the Toolbar functions are also available from the GUI

Control Panel (see The Control Panel, page 70), you may prefer

to disable it here.

Viewer* You can choose which viewer is used when accessing a server:

Auto Detect will select the appropriate view er based on the

web browser used; WinClient for Windows Internet Explorer,

Java Client for other web browsers (ex. Firefox).

Java Client will open the Java based viewer regardless of the

web browser being used.

Welcome

Message* You can choose to hide or show the welcome message displayed

in the submenu bar. The default is disabled.

Save Click Save to save any changes made to the User Preferences

settings.

Changing a

Password In the Browser GUI, to change a user’s password, key in the old

password and new password into their input boxes; key the

new password into the Confirm input box, then click Change

Password to apply the change.

In the AP GUI version, click Change Password; key in the old

password and new password into their input boxes; key the

new password into the Confirm input box, then click Save.

Setting Function

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Sessions

The Session page lets the administrator and users with User Management

permissions see at a glance which users are currently logged into the KVM

over IP switch, and provides information about each of their sessions.

Note: 1. The Session page isn’t available for ordinary users.

2. Users with User Management permissions can only see the sessions

of ordinary users.

3. The Category heading lists the type of user who has logged in: SA

(Super Administrator); Admin (Administrator); Normal user (User).

The meanings of the headings at the top of the page are fairly straightforward.

The IP heading refers to the IP address that the user has logged in from; the

Device and Port headings show which device and port the user is currently

accessing. The Bus ID refers to the bus that the user is currently on (Bus 0 refers

to the Local Console’s bus).

Note: 1. The sort order of the information displayed can be chang ed by

clicking the column headings.

2. The Bus ID also displays on the control panel (see page 70).

This page also gives the administrator the option of forcing a user logout by

selecting the user and clicking End Session at the bottom of the main panel.

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113

Access

Administrator s use th e Access page to set user access and configuration rights

for ports. The Access page only appears for those users with User Management

permissions. It isn’t availabl e for other users.

Port Level Browser GUI Interface

If a port is chosen in the Sidebar, the Main panel looks similar to the one shown

below:

The port access settings are explained in the following table:

Name Each port accessible to the user is listed under the Names

column.

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Access The Access column is where device access rights are set. To

cycle through the choices, click the icon in the row that

corresponds to the user you want to configure. The meanings of

the icons are as follows

Full Access

The user can view the remote screen

and can perform operations on the

remote server from his keyboard and

monitor.

View Only The user can only view the remote

screen; he cannot perform any

operations on it.

No Access No access rights - t he Port will not show

up on the User's list on the Main Screen.

Config Sets or denies permission for the user to make changes to a

port’s configuration settings. A check mark ( √ ) indicates that the

user has permission; an X means that the user does not have

permission.

Chapter 8. Port Access

115

Port Level AP GUI Interface

If a port is chosen in the Sidebar, the Main panel looks similar to the one below:

The page is essentially the same as the one for the Browser GUI (see page 113),

with the exception that there are filters at the top of the columns. Th e filters

allow you to expand or limit the scope of the users and groups that are

displayed, as described in the following table:

Filter Description

Name To filter on the User or Group name, key in the name, partial

name, or partial name and wild card ( * ) then press Enter. Only

the Users and Groups whose names correspond to what you

have keyed in appear in the list.

Access All All Users and Groups appear in the list.

Full Access Only Users and Groups with Full Access permissions appear in

the list.

View Only Only Users and Groups with View Only permissions appear in the

list.

No Access Only Users and Groups with No Access permissions appear in

the list.

Config All All Users and Groups appear in the list.

Permitted Only Users and Groups with Permitted Config permissions

appear in the list.

Restricted Only Users and Groups with Restricted Config permissions

appear in the list.

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Saving Changes

Click the Save button at the lower right corner of the page to save any changes

made on the Access page.

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Port Configuration

Device Level

When a device is selected in the Sidebar, there is one item available under Port

Configuration on the Port Properties page: Occupy Timeout.

The Occupy Timeout field sets a time threshold for users on po rts whose

Access Mode has been set to Occupy (see Access Mode, page 119). If there is

no activity from the user occupying the port for the amount of time set here, the

user is timed out and the port is released. The first user to send keyboard or

mouse input after the port has been released gets to occupy the port.

Input a value from 0 to 255 seconds. The default is 3 seconds. A setting of 0

causes the port to be released the instant there is no input.

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Port Level

Port Properties

When a port is selected in the Sidebar, the Port Properties page looks similar to

the one below:

The Status panel provides information as to whether or not the port is

online or offline; the Adapter cable used to connect the server (or other

device) to the port; and the Adapter’s firmware level.

The Properties panel allows you to make configuration settings for the

selected port. An explanation of the Port Properties configuration fields is

given on the next page, please refer to the table on page 119 for further

details.

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119

An explanation of the configuration fields is given in the table, below:

When you have finished making your configuration changes, click Save.

Field Explanation

Access Mode Defines how the port is to be accessed when multiple users have

logged on, as follows:

Exclusive: The first user to switch to the port has exclusive

control over the port. No other users can view the port. The

Timeout function does not apply to ports which have this

setting.

Occupy: The first user to switch to the port has control over the

port. However, additional users may view the port’s video

display. If the user who controls the port is inactive for longer

than the time set in the Timeout box, port control is transferred

to the other user to move the mouse or strike the keyboard.

Share: Users simultaneously share control over the port. Input

from the users is placed in a queue and executed

chronologically. Under these circumstances, users can take

advantage of the Message Board, which allows users to

communicate with each other regarding control of the keyboard

and mouse or keyboard, mouse, and video of a Share port (see

The Message Board, page 86).

Port OS Specifies the operating system that the server on the connected

port is using. Choices are Win, Mac1, Sun, and Mac2. The

default is Win.

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Associated Links

The Associated Links page provides a method of associating other ports on the

same switch to the selected port.

To associate a port with the currently selected one, click Add. In the

dialog box that appears, key in the port’s number, then click OK. The

port’s number and name appear in the main panel.

To remove an unwanted associated port, select it in the main panel, then

click Remove.

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Chapter 9

User Management

Overview

When you select the User Management tab the screen comes up with the Users

page displayed:

Browser GUI

AP GUI

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The page is organized into two main areas: the Sidebar at the left, and the large

main panel at the right .

Users appear in the panel at the left of the page. The lar ge panel at the right

provides more detailed information at-a-glance for each.

In the Browser GUI, the sort order of the information displayed can be

changed by clicking the main panel column headings.

In the AP GUI, the section below the Sidebar list provides a filter that

allows you to manage the list:

Click to put a check in the Active checkbox to filter out any users

whose accounts are not active.

To only select Users that match a particular string, key it into the text

box in front of the Go button, then click Go. Only Users that match the

string will appear in the list.

Wildcards (? for single characters; * for multiple characters) and the

keyword or are supported. E.g., h*ds would return hands and hoods;

h?nd would return hand and hind, but not hard; h*ds or h*ks would

return hands and hooks.

The buttons below the main panel are used to manage users, as shown in

the sections that follow.

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Users

The KVM over IP switch supports three types of user, as shown in the table,

bellow:

Adding Users

To add a user, and assign user permissions, do the following:

1. Select Accounts on the menu bar (Browser GUI)

– or –

Select Users in the Sidebar (AP GUI).

2. Click Add at the bottom of the main panel. The User notebook opens, with

the User tab selected:

User Type Role

Super Administrator Access and manage ports and devices. Manage Users.

Configure the overall installation. Configure personal

working environment.

Administrator Access and manage authorized ports and devices. Manage

Users. Configure personal working environment.

User Access authorized ports and devices. Manage authorized

ports and devices; configure personal working environment.

Note: Users who have been given permission to do so, may

also manage other users.

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3. Enter the required information in the appropriate fields. A description of

each of the fields is given in the table below:

Field Description

Username From 1 to16 characters are allowed depending on the

Account Policy settings. See Account Policy, page 146.

Password From 0 to16 characters are allowed depending on the

Account Policy settings. See Account Policy, page 146.

Confirm Password To be sure there is no mistake in the password, you are

asked to enter it again. The two entries must match.

Description Additional information about the user that you may wish to

include.

Role There are three categories: Super Administrator,

Administrator and User . There is no limit ation on the number

of accounts that can be created in each category.

The Super Administrator is responsible for the overall

installation configuration and maintenance; user

management; and device and port assignments. The

Super Administrator’s permissions (see page 125) are

automatically assigned by the system and cannot be

altered.

The default permissions for Administrators include

everything except View only and Force to Grayscale, but

the permissions can be altered for each Administrator by

checking or unchecking any of the permissions

checkboxes.

The default permissions for Users include the Win and

Java clients, but the permissions can be altered for each

User by checking or unchecking any of the permissions

checkboxes.

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Permissions

Note: For ordinary

users, in addition to

enabling Device

Management, Port

Configuration, and

Maintenance

permissions, the

user must also be

given those rights

for each device and

port that he will be

allowed to manage.

See Device

Assignment,

page 128 for details.

Enabling Device Management allows a user to configure

and control the settings for overall KVM over IP switch

operations (see Device Management, page 131).

Enabling Port Configuration allows a user to configure and

control the settings for individual ports (see Port

Configuration, page 117).

Enabling User Management allows a user to create,

modify, and delete user accounts.

Enabling Maintenance allows a user to perform all the

Maintenance operations available under the Maintenance

tab (see Maintenance, page 159).

Enabling System Log allows a user to access the system

log (see Log, page 155).

Enabling View Only limits users to only being able to view

the display of connected devices. They cannot control port

access, nor can they input any keyboard or mouse signals

to the devices they view.

Enabling Windows Client allows a user to download the

Windows Client AP software, and access the KVM over IP

switch with it, in addition to (or instead of) the browser

access method.

Enabling Java Client allows a user to download the Java

Client AP software, and access the KVM over IP switch

with it, in addition to (or instead of) the browser access

method.

Force to Grayscale forces the user’s view of the remote

display to be in grayscale. This can speed up I/O transfer

in low bandwidth situations.

Field Description

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4. At this point you can assign the new user’s port access rights by selecting

the Devices tab – the Devices page is discussed on page 128.

Note: Optionally, you can skip this step now to add more users and come

back to it later.

5. When your selections have been made click Save.

6. When the Operation Succeeded message appears, click OK.

Status Status allows you to control the user’s account and access

to the installation, as follows:

Disable Account lets you suspend a user’s account

without actually deleting it, so that it can be easily

reinstated in the future.

If you don’t want to limit the time scope of the account,

select Account never expires; if you do want to limit the

amount of time that the account remains in effect, select

Account expires on, and key in the expiration date.

To require a user to change his password at the next

logon, select User must change password at next logon.

This can be used by the administrator to give the user a

temporary password to log in for the first time, and then let

the user set the password of his choice for future logins.

To make a password permanent, so that the user cannot

change it to something else, select User cannot change

password.

For security purposes, administrators may want users to

change their passwords from time to time.

If not, select Password never expires. This allows

users to keep their current passwords for as long as

they like.

If so, select Password expires after, and key in the

number of days allowed before the password expires.

Once the time is up, a new password must be set.

Field Description

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7. Click Users in the Sidebar to return to the main screen. The new user

appears in the Sidebar list and in the main panel, as well.

The Sidebar Users list can expand and collapse. If the list is expanded,

click the minus symbol ( – ) next to the Users icon to collapse it; if it is

collapsed there is a plus symbol ( + ) next to the icon. Click the plus

symbol to expand it.

The icon for super administrators has two red bands; the icon for

administrators has one black band.

The large main panel shows the user’s name; the description that was

given when the account was created; and whether the account is

currently active or has been disabled.

Modifying User Accounts

To modify a user account, do the following:

1. In the Sidebar User list, click the user’s name

– or –

In the main panel, select the user’s name

2. Click Modify.

3. In the User page that comes up, make your changes, then click Save.

Note: The User page is discussed on page 123; the Devices page is

discussed on page 128.

Deleting User Accounts

To delete a user account do the fo llowing:

1. In the main panel, select the user’s name.

2. Click Delete.

3. Click OK.

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Device Assignment

When a user logs in to the KVM over IP switch, the interface comes up with

the Port Access page displayed. All the ports that the user is permitted to access

are listed in the Sidebar at the left of the page. Access permissions for those

ports and the devices connected to them are assigned on a po rt-by-port basis

from the User list on the Sidebar of the User Management page.

Assigning Device Permissions From the User’s Notebook

To assign a device permissions to a user from the User’s notebook, do the

following:

1. In the Sidebar User list, click the user’s name

– or –

In the main panel, select the user’s name.

2. Click Modify.

3. In the User notebook that comes up, select the Devices tab. A screen,

similar to the one below, appears:

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4. Make your permission settings for each port according to the information

provided below:

5. When you have finished maki ng your choices, click Save.

6. In the confirmatio n popup that appears, click OK.

Note: In any of the columns, you can use Shift-Click or Ctrl-Click to select a

group of ports to configure. Clicking to cycle through the choices on

any one of the selected ports causes all of them to cycle in unison.

Name: Each port accessible to the user is listed under the Names

column.

Access: The Access column is where device access rights are set.

Click the icon in the row that corresponds to the port you

want to configure to cycle through the choices. The

meanings of the icons are described in the table, below:

Full Access

The user can view the remote screen

and can perform operations on the

remote server from his keyboard and

monitor.

View Only The user can only view the remote

screen; he cannot perform any

operations on it.

No Access No access rights - the Port will not show

up on the User's list on the Main Screen.

Config: The Config column is where a user’s permission to make

changes to a port’s configuration settings are permitted/

restricted. Click the icon in the row that corresponds to the

port you want to configure to cycle through the choices.

A check mark ( √ ) indicates that the user has permission

to make changes to the port’s configuration settings; an X

means that the user is denied permission to make

configuration changes.

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Filters

There are five filters at the top of the columns that allow you to expand or limit

the scope of the ports that are displayed in the Name column, as described in

the following table:

Filter Description

Name To filter on the port name, key in the name then press Enter.

Only the ports whose names correspond to what you have keyed

in appear in the list.

Wildcards (? for single characters; * for multiple characters) and

the keyword or are supported. E.g., h*ds would return hands and

hoods; h?nd would return hand and hind, but not hard; h*ds or

h*ks would return hands and hooks.

Access All All ports appear in the list.

Full

Access Only ports configured as Full Access ports appear in the list.

View Only Only ports configured as View Only ports appear in the list.

No Access Only ports configured as No Access ports appear in the list.

Config All All ports appear in the list.

Permitted Only ports configured as Permitted appear in the list.

Restricted Only ports configured as Restricted appear in the list.

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Chapter 10

Device Management

KVM Devices

Device Information

The Device Management page opens with the top lev el KVM over IP switch

selected in the Sidebar and the Device Information item selected on the menu

bar:

Browser GUI

AP GUI

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General

The General section of the Device Inform ation page displays the name of the

selected device, its firmware version and info rmation about its network

configuration.

Note: The AP GUI version presents the same information as the Browser

version. Scroll through the list to see the additional entries.

Operating Mode

The Operating Mode page is used to set working parameters, as described

below:

If Force all to grayscale is enabled, the remote displays of all devices

connected to the KVM over IP switch are changed to grayscale. This can

speed up I/O transfer in low bandwidth situations.

If Enable Client AP Device List is enabled, the switch appears in the

Server List when using the WinClient or Java Client AP (see Windows

Client AP Login, page 57, and Java Client AP Login, page 61). If this

option is not enabled, the switch can still be connected to, but its name will

not appear in the Server List.

The Console Keyboard Language setting lets you specify which keyboard

mapping is being used by the Local Console keyboard. Drop down the list

to make your choice.

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Network

The Network page is used to specify the network environment.

Each of the elements on this page is described in the sections that follow.

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IP Installer

The IP Installer is an external Windows-based utility for assigning IP addresses

to the KVM over IP switch.

Click one of the radio buttons to select Enable, View Only, or Disable for the

IP Installer utility. See IP Installer, page 219, for IP Installer details.

Note: 1. If you select View Only, you will be able to see the KVM over IP

switch in the IP Installer’s Device List, but you will not be able to

change the IP address.

2. For security, we strongly recommend that you set this to View Only

or Disable after each use.

Service Ports

As a security measure, if a firewall is being used, the Administrator can specify

the port numbers that the firewall will allow. If a port other than the default is

used, users must specify the port number as part of the IP address when they

IP switch will not be found. An explanation of the fi elds is given in the table

below:

Note: 1. Valid entries for all of the Service Ports are from 1–65535.

2. Service ports cannot have the same value. You must set a different

value for each one.

3. If there is no firewall (on an Intranet, for example), it doesn’t matter

what these numbers are set to, since they have no effect.

Field Explanation

Program This is the port number for connecting with the WinClient

ActiveX Viewer , WinClient AP, Java Client Viewer , or Java Client

AP. The default is 9000.

HTTP The port number for a browser login. The default is 80.

HTTPS The port number for a secure browser login. The default is 443.

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IPv4 Settings

IP Address:

IPv4 is the traditional method of specifying IP addresses. The KVM

over IP switch can either have its IP address assigned dynamically

(DHCP), or it can be given a fixed IP address.

For dynamic IP address assignment, select the Obtain IP address

automatically [DHCP] radio button. (This is the default setting.)

To specify a fixed IP address, select the Set IP address manually

[Fixed IP] radio button and fill in the fields with values

appropriate for your network.

Note: 1. If you cho ose Obtain IP address auto mat icall y [DHCP],

when the switch starts up it waits to get its IP address from the

DHCP server. If it hasn’t obtained the address after one

minute, it automatical ly rev erts to it s fact ory default IP

address (192.168.0.60.)

2. If the switch is on a network that uses DHCP to assign

network addresses, and you need to ascertain its IP address,

see IP Address Determination, page 219, for informati on./

DNS Server

For automatic DNS Server address assignment, select the Obtain

DNS Server address automatically radio butt on .

To specify the DNS Server address manually, select the Set DNS

server address manually radio button, and fill in the addresses for

the Preferred and Alternate DNS servers with values appropriate

for your network .

Note: Specifying the Alternate DNS Server address is optional.

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IPv6 Settings

IP Address:

IPv6 is the new (128-bit) format for specifying IP addresses. (See IPv6,

page 221 for further information.) The KVM over IP switch can either

have its IPv6 address assigned dynamically (DHCP), or it can be given

a fixed IP address.

For dynamic IP address assignment, select the Obtain IP address

automatically [DHCP] radio button. (This is the default setting.)

To specify a fixed IP address, select the Set IP address manually

[Fixed IP] radio bu tton and fill in the fields with values

appropriate for your network.

DNS Server

For automatic DNS Server ad dress assignment, select the Obtain

DNS Server address automatically radio button.

To specify the DNS Server address manually, select the Set DNS

server address manually radio button, and fill in the addresses for

the Preferred and Alternate DNS servers with values appropriate

for your network.

Note: Specifying the Alternate DNS Server address is optional.

Network Transfer Rate

This setting allows you to tailor the size of the data tran sfer stream to match

network traffic conditions by setting the rate at which the KVM over IP switch

transfers data between itself and the clien t comp uters. The range is from 4–

99999 Kilobytes per second (KBps).

Finishing Up

After making any network change s, be sure Reset on exit on the Maintenance

→ System Operation page (see Reset on exit:, page 164) has been enabled

(there is a check in the checkbox), before logging out. This allows network

changes to take effect without having to power the switch off and on.

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ANMS

The ANMS (Advanced Network Management Settings) page is used to set up

organized as a notebook with two tabs – each with a series of related panels, as

described, below:

Event Destination

Log Server

Important transactions that occur on the KVM over IP switch, such as

logins and internal status messages, are kept in an automatically generated

log file.

Specify the MAC address of the computer that the Log Server runs on

in the MAC address field.

Specify the port used by the computer that the Log Server runs on to

listen for log details in the Port field. The valid port range is 1–65535.

The default port number is 9001.

Note: The port number must diff erent than the one used for the Program

port (see Program, page 134).

See Chapter 15, The Log Server, for details on setting up the log server.

The Log File is discussed on page 156.

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Authentication

RADIUS Settings

To allow authentication and authorization for the KVM over IP switch

through a RADIUS server, do the following:

1. Check Enable.

2. Fill in the IP addresses and service port numbers for the Preferred and

Alternate RADIUS servers. You can use the IPv4 address, the IPv6

address or the domain name in the IP fields.

3. In the Timeout field, set the time in seconds that the KVM over IP

switch waits for a RADIUS server rep ly before it times out .

4. In the Retries field, set the number of allowed RADIUS retries.

5. In the Shared Secret field, key in the character string that you want to

use for authentication between the KVM over IP switch and the

RADIUS Server. A minimum of 6 characters is required.

6. On the RADIUS server, Users can be authenticated with any of the

following methods:

Set the entry for the user as su/xxxx

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Where xxxx represents the Username given to the user when the

account was created on the KVM over IP switch.

Use the same Username on both the RADIUS server and the

KVM over IP switch.

Use the same Group name on both the RADIUS server and the

KVM over IP switch.

Use the same Username/Group name on both the RADIUS server

and the KVM over IP switch.

In each case, the user’s access rights are the ones assigned that were

assigned when the User of Group was created on the KVM over IP

switch. (See Adding Users, page 123.)

LDAP / LDAPS Authentication and Authorization Settings

To allow authentication and authorization for the KVM over IP switch via

LDAP / LDAPS, refer to the information in the table, belo w:

Item Action

Enable Put a check in the Enable checkbox to allow LDAP / LDAPS

authentication and authorization.

Type Click a radio button to specify whether to use LDAP or LDAPS.

LDAP Server IP

and Port Fill in the IP address and port number for the LDAP or LDAPS

server.

You can use the IPv4 address, the IPv6 address or the

domain name in the LDAP Server field.

For LDAP, the default port number is 389; for LDAPS, the

default port number is 636.

Admin DN Consult the LDAP / LDAPS administrator to ascertain the

appropriate entry for this field. For example, the entry might

look like this:

ou=kn8132,dc=aten,dc=com

Admin Name Key in the LDAP administrator’s username.

Password Key in the LDAP administrator’s password.

Search DN Set the distinguished name of the search base. This is the

domain name where the search starts for user names.

Timeout Set the time in seconds that the KVM over IP switch waits for

an LDAP or LDAPS server reply before it times out.

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On the LDAP / LDAPS server, Users can be authenticated with any of the

following methods:

With MS Active Directory schema.

Without schema – Only the Usernames used on the KVM over IP switch

are matched to the names on the LDAP / LDAPS server. User privileges

are the same as the ones configured on the switch.

W ithout schema – Only Groups in AD are matched. User privileges are the

ones configured for the groups he belongs to on the sw itch.

Without sch e ma – Usern a mes and Groups in AD are matched. User

privileges are the ones configured for the User and the Groups he belongs

to on the switch.

Note: For more information on configuring LDAP, you can download the

full LDAP instructional manual from our website.

CC Management Settings

To allow authorization for the KVM over IP switch through a CC (Control

Center) server, check Enable and fill in the CC Server’s IP address and Service

port in the appropriate fields. You can use the IPv4 address, the IPv6 address

or the domain name in the CC Server IP field.

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Security

The Security page is divided into 7 main panels, as described in the sections

that follow.

For increased security, the Login Failures section allows administrators to set

policies governing what happens when a user fails to log in successfully.

To set the Login Failures policy, check the Enable checkbox (the default is for

table below:

Note: If Login Failures is not enabled, users can attempt to log in an unlimited

number of times with no restrictions. For security purposes, we

recommend that you enable this function and enable the lock out

policies.

Entry Explanation

Allowed Sets the number of consecutive failed login attempts

that are permitted from a remote computer. The

default is 5 times.

Timeout Sets the amount of time a remote computer must

wait before attempting to login again after it has

exceeded the number of allowed failures. The

default is 3 minutes.

Lock Client PC If this is enabled, after the allowed number of failures

have been exceeded, the computer attempting to log

in is automatically locked out. No logins from that

computer will be accepted. The default is enabled.

Note: This function relates to the client computer’s

IP. If the IP is changed, the computer will no longer

be locked out.

Lock Account If this is enabled, after the allowed number of failures

have been exceeded, the user attempting to log in is

automatically locked out. No logins from the

username and password that have failed will be

accepted. The default is enabled.

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Filter

IP and MAC Filtering

IP and MAC Filters control access to the KVM over IP switch based on

the IP and/or MAC addresses of the client computers attempting to

connect. A maximum of 100 IP filters and 100 MAC filters are allowed. If

any filters have been configured, they appear in the IP Filter and/or MAC

Filter list boxes.

To enable IP and/or MAC filtering, Click to put a check mark in the IP

Filter Enable and/or MAC Filter Enable checkbox.

If the include button is checked, all th e addresses within the filter range

are allowed access; all other addresses are denied access.

If the exclude button is checked, all the addresses within the filter

range are denied access; all other addresses are allowed access.

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Adding Filters

To add an IP filter, do the following:

1. Click Add. A dialog box similar to the one below appears:

2. Specify whether you are filtering an IPv4 or IPv6 address.

3. Key the address you want to filter in the From: field.

To filter a single IP address, click to put a check in the Single IP

checkbox.

To filter a continuous range of addresses, key in the end number of

the range in the To: field.

Note: This description is for the AP GUI. The Browser GUI differs as

follows:

1. It doesn’t offer an IPv4 or IPv6 choice. It only has From and

To fields for IPv4 filtering.

2. It doesn’t have a checkbox to specify a single IP address. To

filter a single IPv4 address, key the same address in both the

From and To fields.

4. After filling in the address, click OK.

5. Repeat these steps for any additional IP addresses you want to filter.

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To add a MAC filter, do the following:

1. Click Add. A dialog box similar to the one belo w appears:

2. Specify the MAC address in the dialog box, then click OK.

3. Repeat these steps for any additional MAC addresses you want to filter.

IP Filter / MAC Filter Conflict

If there is a conflict between an IP filter and a MAC filter – in other words,

if a computer’s address is allowed by on e filter but blocked by the other –

then the blocking filter takes precedence (the computer’s access is

blocked).

Modifying Filters

To modify a filter, select it in the IP Filter or MAC Filter list boxes and

click Modify. The Modi fy dialog box is similar to the Add dialog box.

When it comes up, simply delete the old address(es) and replace it with the

new one(s).

Deleting Filters

To delete a filter, select it in the IP Filter or MAC Filter list box and click

Delete.

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The Login String entry field lets the super administrator specify a login string

(in addition to the IP address) that users must add to the IP address when they

access the KVM over IP switch with a browser.

For example, if 192.168.0.126 were the IP address, and abcdefg were the login

string, then the user would ha ve to key in:

192.168.0.126/abcdefg

Note: 1. Users must place a forward slash between the IP address and the

string.

2. If no login string is specified here, anyo ne will be able to access the

KVM over IP switch login page using the IP address alone. This

makes your installat ion less secure.

The following characters are allowed in the string:

0–9 a–z A–Z ~ ! @ $ & * ( ) _ - = + [ ] .

The following characters are not allowed:

% ^ ” : / ? # \ ‘ { } ; ’ < > [Space]

Compound characters (É Ç ñ ... etc.)

The following examples are not allowed:

192.168.0.126/.

192.168.0.126/..

192.168.0.126/...

For security purposes, we recommend that you change this string occasionally.

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Account Policy

In the Account Policy section, system administrators can set policies governing

usernames and pas swords.

The meanings of the Account Policy entries are explained in the table below:

Entry Explanation

Minimum Username Length Sets the minimum number of characters required for

a username. Acceptable values are from 1–16. The

default is 6.

Minimum Password Length Sets the minimum number of characters required for

a password. Acceptable values are from 0–16. A

setting of 0 means that no password is required.

Users can login with only a Username. The default is

Password Must Contain At

Least Checking any of these items requires users to

include at least one uppercase letter, one lowercase

letter or one number in their password.

Note: This policy only affects user accounts created

after this policy has been enabled, and password

changes to existing user accounts. Users accounts

created before this policy was enabled, and there is

no change to the existing passwords, are not

affected.

Enforce Password History Check this box to prevent users from using old

passwords for the number of times entered in the

box. A user will not be able to use the same

password again until the number of password

changes has been exceeded the number entered

here.

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Encryption

These flexible encryption alternati ves for keyboard/mou se and video data let

you choose any combination of DES; 3DES; AES; RC4; or a Random cycle of

any or all of them.

Enabling encryption affects system performance – no encryption offers the

best performance; the greater the encryption the greater the adverse effect. If

you enable encryption, the performance considerations are as follows:

RC4 offers the least impact on performance; DES is next; then 3DES or

AES

The RC4 + DES combination offers the least impact of any combination

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Mode

An explanation of the Mode items is given in the table, below:

Item Explanation

Enable ICMP If ICMP is enabled, the KVM over IP switch can be pinged. If it is

not enabled, the device cannot be pinged. The default is Enabled.

Enable Multiuser

Operation Enabling Multiuser operation permits up to 32 users to log in at the

same time to share the remote bus. If not enabled, only one user

can log in at a time. The default is Enabled.

Browser Service Enabling Browser Service allows the administrator to restrict

browser access to the KVM over IP switch. After checking Browser

Service, drop down the listbox to select the degree of restriction:

Disable Browser: means no browser access is permitted.

Disable HTTP: means browser access is permitted, but users

must access the switch with an HTTPS URL.

Disable HTTPS: means browser access is pe rmitted, but users

must access the switch with an HTTP URL.

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Private Certificate

When logging in over a secure (SSL) connection, a signed certificate is used to

verify that the user is logging in to the intended site. For enhanced security, the

Private Certificate section allows you to use your own private encryption key

and signed certificate, rather than the default ATEN certificate.

There are two methods for establishing your private certificate: generating a

self-signed certificate; and impo rting a third-party certificate authority (CA)

signed certificate.

Generating a Self-Signed Certificate

If you wish to create your own self -signed certificate, a free utility –

openssl.exe – is available fo r download over the web. See Self-Signed

Private Certificates, page 231 for details about using OpenSSL to generate

your own private key and SSL certificate.

Obtaining a CA Signed SSL Server Certificate

For the greatest security, we recommend using a third party certificate

authority (CA) signed certificate. To obtain a third party signed certificate,

go to a CA (Certificate Authority) website to apply for an SSL certificate.

After the CA sends you the certificate and private encryption key, save

them to a convenient location on your computer.

Importing the Private Certificate

To import the private certificate, do the followin g:

1. Click Browse to the right of Private Key; browse to where your private

encryption key file is located; and select it.

2. Click Browse to the right of Certificate; browse to where your

certificate file is located; and select it.

3. Click Upload to complete the procedure.

Note: 1. Clicking Restore Default returns the device to using the defau lt

ATEN certificate.

2. Both the private encryption key and the signed certificate must be

imported at the same time.

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Certificate Signing Request

The Certificate Signing Request (CSR) section provides an automated way of

obtaining and installing a CA signed SSL server certificate.

To perform this operation do the following:

1. Click Create CSR. The following dialog box app ears:

2. Fill in the form – with entries that are valid for your site – according to the

example information in the following table:

Information Example

Country (2 letter code) TW

State or Province Taiwan

Locality Taipei

Organization Your Company, Ltd.

Unit Techdoc Department

Common Name mycompany.com

Note: This must be the exact domain name of the site

that you want the certificate to be valid for. If the site’s

domain name is www.mycompany.com, and you only

specify mycompany.com, the certificate will not be valid.

Email Address administrator@yourcompany.com

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3. After filling in the form (all fields are required), click Create.

A self-signed certificate based on the information you just provided is now

stored on the KVM over IP switch.

4. Click Get CSR, and save the certificate file (csr.cer) to a convenient

location on your computer

This is the file that you give to the third party CA to apply for their signed

SSL certificate.

5. After the CA sends you the certificate, save it to a convenient location on

your computer. Click Browse to locate the file; then click Upload to store

it on the KVM over IP switch.

Note: When you upload the file, the KVM over IP switch checks the file

to make sure the specified information still matches. If it does, the

file is accepted; if not, it is rejected.

If you want to remove the certificate (t o replace it with a new one because of a

domain name change, for example), simply click Remove CSR.

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Date/Time

The Date/Time dialog page sets the KVM over IP switch time parameter s :

Set the parameters according to the information below.

Time Zone

To establish the time zone that the KVM over IP switch is located in, drop

down the Time Zone list and choose the city that most closely corresponds

to where it is at.

If your country or region employs Daylight Saving Time (Summer Time),

check the corresponding checkbox.

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Date

Select the month from the drop down listbox.

Click < or > to move backwar d or forward by one year increments.

In the calendar, click on the day.

To set the time, use the 24 hour HH:MM:SS form at.

Click Set to save your settings.

Network Time

To have the time automatically synchron ized to a network time server, do the

following:

1. Check the Enable auto adjustmen t checkbox.

2. Drop down the time server list to select your preferred time server

– or –

Check the Preferred custom server IP checkbox, and key in either the IPv4

address, IPv6 address, or domain name of the time server of your choice.

3. If you want to configure an alternate time server, check the Alternate time

server checkbox, and repeat step 2 for the alternate time server entries.

4. Key in your choice for the number of days between synchronization

procedures.

5. If you want to synchronize immediately, click Adjust Time Now.

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Chapter 11

Log

Overview

The KVM over IP switch logs all the events that take place on it. To view the

contents of the log, click the Log tab. The device’s Log Informatio n page,

similar to the one below, app ears:

Browser GUI

AP GUI

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Log Information

The Log Information page displays events that take place on the KVM over IP

switch, and provides a breakdown of the time, the severity, the user, and a

description of each one. You can change the sort order of the display by

clicking on the column headings.

The log file tracks a maximum of 512 events. When the limit is reached, the

oldest events get discarded as new events come in. To record more than 512

events, see The Log Server, page 177. The purpose of the buttons at the bottom

of the page are describ e d in the following ta ble:

Filter

Filter lets you narrow the log event display to ones that occurred at specific

times; ones containing specific words or strings; or ones involving specific

users. When you access this function, the log filter dialog box appears at the

bottom of the page:

Button Explanation

Pause Clicking Pause stops the display of new events. When

the display is paused the button changes to Resume.

Click Resume to start displaying events again.

Clear Log Clicking Clear Log clears the log file.

Export Log Clicking Export Log lets you save the contents of the log

to a file on your computer.

Filter Clicking Filter allows you to search for particular events

by date or by specific words or strings, as described in

the next section.

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157

A description of the filter item s is given in the table, below:

Item Description

Time This feature lets you filter for events that occurred at specific

times, as follows:

Today Only: Only the events for the current day are displayed.

Start Date/Time: Filters for events from a specific date and time

to the present. Put a check in the checkbox to bring up a calendar .

Set the date and time that you want the filtering to start from. All

events from the Start date/time to the present are displayed.

For the Web Browser interface, after checking Start Date/Time,

you have to click inside the text box in order to bring up the

calendar . When you have made your calendar choices, click the A

icon at the lower right of the calendar panel.

End Date/Time: Filters for events from a specific date and time to

a specific date and time. First select the Start Date/Time

(described above); check End Date/Time to set the ending date

and time.

For the Web Browser interface, after checking End Date/Time,

you have to click inside the text box in order to bring up the

calendar . When you have made your calendar choices, click the A

icon at the lower right of the calendar panel.

Information Filters for a particular word or string. Key the word or string into

the Information text box. Only events containing that word or

string are displayed. Wildcards (? for single characters; * for

multiple characters) and the keyword or are supported. E.g., h*ds

would return hands and hoods; h?nd would return hand and hind,

but not hard; h*ds or h*ks would re turn hands and hooks.

User Filters for specific users. First put a check in the User checkbox;

then key in the user’s Username; then click Apply. Only events

containing that Username are displayed.

Note: If the User checkbox is not checked here in the Filter panel,

the entire User column does not appear in the main panel.

Severity Filters based on the severity rating of the event. Least events

appear in black; Less events appear in blue; Most events appear

in red.

First put a check in the Severity checkbox; then check the severity

options you want to filter for (you can check more than one item).

Only events that match the severity ratings you specified appear

in the display.

Note: If the Severity checkbox is not checked here in the Filter

panel, the entire Severity column does not appear in the main

panel.

Apply Click to apply the filter choices.

Reset Click this button to clear the entries in the dialog box and start with

a clean slate.

Exit Click this button to exit the log filter function.

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Chapter 12

Maintenance

Overview

The Maintenance function is used to upgrade firmware; backup and restore

configuration and account information; send terminal commands, ping

network devices; and restore default values.

Browser GUI

AP GUI

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Firmware Upgrade

As new versions o f th e iCard Firmware become available, they can be

downloaded from our website and installed using this page. Check the website

regularly to find the latest inform ation and packages to update your KVM

switch. Our website provides firmware upgrade packages that are specific for

each device. The Mainboard Firmware can only be upgraded via the

Firmware Upgrade Port (see The Firmware Upgrade Utility, page 189 for

details).

To upgrade the main firmware, do the following:

1. Download the new iCard firmware file to your comp uter.

2. Log in to the KVM over IP switch; and click the Maintenance tab. The

Maintenance tab opens to the Upgrade Main Firmware* page:

3. Click Browse; navigate to the directory that the new iCard firmware file is

in and select the file.

4. Click Upgrade Firmware to start the upgrade procedure.

If you enabled Check Main Firmware Version* the current firmware

level is compared with that of the upgrade file. If the current version is

equal to or higher than the upgrade version, a popup message appears,

to inform you of the situation and stops the upgrade procedure.

If you didn't enable Check Main Firmware Version*, the upgrade file

is installed without checking what it s level is.

As the upgrade proceeds, progress information is shown in the

Progress bar.

Once the upgrade completes successfully, the switch resets itself.

5. Log in again, and check the firmware version to be sure it is the new one.

Note: The term “Main Firmware” in this section refers to the CL5708I /

CL5716I’s iCard firmware and not the Mainboard firmware.

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Backup/Restore

Selecting the Backup/Restore menu item gives you the ability to back up the

switch’s configuration and user profile information:

Backup

To backup the device’s settings do the following:

1. In the Password field, key in a password for the file.

Note: 1. Setting a password is optional. If you do not set one, the file can

be restored without specifying a password.

2. If you do set a password, make a note of it, since you will need it

to be able to restore the file.

2. Click Backup.

3. When the browser asks what you want to do with the file, select Save to

disk; then save it in a convenient location.

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Restore

To restore a previous backup, do the following:

1. Click Browse; navigate to the file and select it.

Note: If you renamed the file, you can leave the new name. There is no

need to return it to it s original name.

2. If you set a password when you created the file, key it in the Password

field.

3. Select as many of th e options that are presented as you wish to restore.

4. Click Restore.

After the file is restored, a message appears to inform you that the

procedure succeeded.

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Ping Host

The Ping Host page allows you to ping a device to check its connection status

on the network. Enter an IP address or Host Name in the text box and then click

Ping to ping a device.

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System Operation

The System Operation page lets you restore certain configuration changes that

were made to the KVM over IP switch back to their original factory default

values.

The functions performed on this page are as follows:

Clear Port Names:

Clicking this button rem oves names that have been assigned to the ports

Restore Default Values:

Clicking this button und oes all Custom ization page changes that have been

made to the KVM over IP switch (except for the Port Names), as well as the

Network Transfer Rate (on the Network page), and returns the parameters to

the original factory default settings.

Reset on exit:

Place a check here and click Apply to have the KVM over IP switch reset itself

and implement all the new settings when you log out. (Following the reset, wait

approximately 30 to 60 seconds before logging back in .)

If you change the switch’s IP Address (see Network, page 133), the checkbox

is automatically checked and the KVM switch will reset when you log out. If

you clear the check mark before logging out, the changed IP settings will be

ignored and the original IP address settings wi ll rem a in in effect.

Note: Even though the changed IP settings are ignored, they still remain in the

network settings fields. Which means that the next tim e you open this

page the Reset on exit checkbox will automatically be enabled, and

when the switch resets, the new IP settings that you tho ught you

discarded will become the ones used by the switch. To avoid this

problem, you should go back to the network settings page and be sure

that the IP settings that appear in the fields are the ones you want to use.

165

Chapter 13

Download

Overview

Download is used to download stand-alone AP versions of the Windows

Client, the Java Client, and the Log Server:

Click the program you want to dow nload; save it to a convenient locatio n on

your hard disk, and run it from there.

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Chapter 14

Port Operation

Overview

After you have successfully logged in (see Logging In, page 55), the KVM

over IP switch opens to the Port Access tab’s Connections page:

Browser GUI

AP GUI

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Note: 1. The WinClient and Java Client AP programs have a hidden Control

Panel at the upper center of the screen that becomes visible when you

mouse over it. The Browser version’s Contro l Panel only appears

after you switch to a port. The Control Panel is discussed on page 70.

2. See KVM Devices and Ports – Connections Page, page 105 for details

about the Port Access Connections page.

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169

Connecting to a Port

All the devices, ports, and outlets that a user is permitted to access are listed in

the Sidebar at the left of the page.

To connect to a port when a device is selected in the Sidebar, double click

its icon in the Sidebar; or double click anywhere on its line entry in th e

main central panel; or select it in the main panel and click Connect at the

bottom right of the page.

To connect to a port when the port is selected in the Sidebar, click

Connect at the right of the Status panel (see Status, page 106).

Once you switch to a port, its screen displays on your monito r, and your

keyboard and mouse input affects the remote server:

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The Port Toolbar

The KVM over IP switch’s interface provides a toolbar to help you with port

switching operations from within the captured port. To bring up the toolbar, tap

the GUI Hotkey (Scroll Lock or Ctrl), twice. The toolbar appears at the upper

left corner of the screen:

Depending on the settings that were selected for ID Display (see page 110), the

Port Number and/or the Port Name display at the right of the toolbar. The

meanings of the toolbar icons are given in a table on page 171.

When the toolbar displays mou se and key board inp ut has no effect on the

server connected to the port. To carry out operations on the server, close the

toolbar by clicking its X icon.

To return to the Port Access Connections page, either click the appropriate icon

(see The Toolbar Icons, page 171), or tap the GUI hotkey again.

Note: 1. You can adjust the toolbar transparency (see Video Settings, page 81).

2. The toolbar functions and icon s are also incorporated in the Control

Panel. If you choose to enable them in the Control Panel (see Control

Panel Configuration, page 94), you can disable the Toolbar (see User

Preferences, page 110 for details). To recall the Port Access

Connections page when there is no Toolbar, simply tap the GUI

hotkey twice.

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171

The Toolbar Icons

The meanings of the to olbar icons are explained in the table below.

Icon Purpose

Click to skip to the first accessible port on the entire installation,

without having to recall the Port Access page.

Click to skip to the first accessible port previous to the current

one, without having to recall the Port Access page.

Click to begin Auto Scan Mode. The KVM over IP switch

automatically switches among the ports that were selected for

Auto Scanning with the Filter function (see Filter, page 101).

This allows you to monitor their activity without having to switch

among them manually.

Click to skip from the current port to the next accessible one,

without having to recall the Port Access page.

Click to skip from the current port to the last accessible port on

the entire installation, without having to recall the Port Access

page.

Click to return to the OSD.

Click to close the toolbar.

Click to invoke Panel Array Mode (see Panel Array Mode,

page 175).

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Toolbar Hotkey Port Switching

When the toolbar displays, you can use hotkeys to provide KVM focus to a port

directly from the keyboard. The KVM over IP switch provides the followi ng

hotkey features:

Going directly to a port by keying in its port number and clicking Enter.

Auto Scanning

Skip Mode Switching

The hotkeys are: A and P for Auto Scanning; and the Arrow Keys for Skip

Mode.

Note: 1. In order for hotkey operations to take place, the toolbar must be

visible (see The Port Toolbar, page 170).

2. To use the keys designated as hotkeys (i.e. A, P, etc.) for normal, non-

hotkey purposes, you must first close the toolbar.

3. For issues affecting multiple user operation in Auto Scan Mode, see

Panel Array Mod e, page 216.

Auto Scanning

The Scan function automa ti cally switches among all the ports that are

accessible to the currently logged on user at regular intervals, so that the user

can monitor their activity automat ically. Users can also limit the number of

ports scanned with the Filter function of the Sidebar. See KVM Devices and

Ports – Connections Page, page 105, and Filter, page 101, for further details.

Setting the Scan Interval:

The amount of time Auto Scan dwells on each port is set with the Scan

Duration setting (see Scan Duration, page 111).

Invoking Auto Scan

To start Auto Scanning, with the toolbar showing, tap the A key. The Auto

Scan function cycles through the ports in order – starting from the first

port on the installation. An appears in front of the Port ID Display to

indicate that the port is being accessed under Auto Scan Mode.

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173

Pausing Auto Scan

While you are in Auto Scan Mode, you can pause the scanning in order to

keep the focus on a particular server by pressing P. During the time that

Auto Scanning is paused, the S in front of the Port ID blinks On and Off.

Pausing when you want to keep the focus on a particular server can be

more convenient than exiting Auto Scan Mode because when you Resume

scanning, you start from where you left off. If, on the other hand, you were

to exit and then restart Auto Scan Mode, the scanning would start over

from the very first server on the installation.

To Resume Auto Scanning after a pause, press any key except [Esc] or the

[Spacebar]. Scanning continues from where it left off.

Exiting Auto Scan

While Auto Scan Mode is in effect, ordinary keyboard functions are

suspended. You m ust exit Auto Scan M ode in order to regain normal

control of the keyboard. To exit Auto Scan Mode press [Esc] or the

[Spacebar]. Auto Scanning stops when you exit Auto Scan Mode.

Skip Mode

Skip Mode allows you to switch ports in order to monitor the servers manually.

You can dwell on a particular port for as long or as little as you like - as

opposed to Auto Scanning, which automatically switches after a fixed interval.

The Skip Mode hotkeys are the four Arrow keys. Their operation is explained

in the table below:

Arrow Action

←Skips from the current port to the first accessible port previous to it.

→Skips from the current port to the first accessible port that comes after it.

↑Skips from the current port to the very first accessible port on the

installation.

↓Skips from the current port to the very last accessible port on the

installation.

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Recalling the Port Access Page

To dismiss the toolbar and bring back the Port Access page, do one of the

following:

Tap the GUI Hotkey once.

From the toolbar, click the icon that recalls the Port Access page (see The

Toolbar Icons, page 171).

The toolbar closes, and the Port Access Page appears.

GUI Hotkey Summary Table

The following table presents a summary of the GUI Hotkey actions after you

have accessed a port. See User Preferences, page 110 to set the GUI Hotkey .

To... Do This...

Open the Toolbar Click the GUI Hotkey twice

Open the Port

Access Page The Toolbar is open Click the GUI Hotkey once

The Toolbar is not open Click the GUI Hotkey three times

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Panel Array Mode

Clicking the toolbar's Panel icon invokes Panel Array Mode. Under this mode,

the screen divides into a grid of up to 42 panels:

Each panel represents one of the switch’s ports beginning with Port 1 at

the upper left, and going from left to right; top to bott om.

The number of panels in the array can be selected by clicking the Show

More Ports, and Show Fewer Ports symbols on th e panel array toolbar

(see the following page for an explanation of the panel array toolbar).

When the Array is first invoked, it scans through each of the ports that

were selected for Auto Scanning with the Filter function (see Filter,

page 101). As it scans, the border of the panel that has the focus becomes

highlighted.

Only ports that are accessible to the user are displayed. For ports that are

not accessible, the panel is blank.

If the server connected to a port is on line, its screen displays in its panel,

otherwise the panel is blank.

Mousing over a panel displays information about the port (port name,

online status, port access status, and resolution).

You can access a server connected to a port by moving the mouse pointer

over its panel and clicking. You swi tch to th e server exactl y as if you had

selected it from the Port Access page.

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Panel Array Toolbar

The panel array toolbar provi des shortcu t navigation and control of the panel

array. The toolbar can be dragged anywhere on the screen. Mousing over an

icon brings up a “tooltip” that provides a short description of the icon’s

function. The icon functions are described in the table below:

Note: For issues affect ing multiple user operation in Panel Array Mode, see

Panel Array Mode, page 216.

Click and drag to move the toolbar.

Note: This icon is only available with the Windows Clients. To move the

Java Client toolbars, click on any empty space and drag.

Pause panel scanning, leaving the focus on the panel that currently has it.

Show More Ports: Increase the number of panels in the array.

Show Fewer Ports: Decrease the number of panels in the array.

Toggle 4/3 aspect ratio.

Exit Panel Array mode.

177

Chapter 15

The Log Server

The Windows-based Log Server is an administrative utility that records all the

events that take place on selected KVM over IP switches and writes them to a

searchable database. This chapter describes how to install and configure the

Log Server.

Installation

1. Log into the KVM over IP switch (see page 55).

2. Click the Download tab and downlo ad the Log Server AP program.

3. Go to the location on your hard disk that you downloaded the Log Server

program to, and double click its icon (LogSetup.exe) to bring up the Setup

screen.

Note: If the browser cannot run the file, save it to disk, instead, and run the

file from your disk.

The Log Server installation screen appears:

4. Click Next. Then follow the on-screen instructions to complete the

installation and have the Log Server program icon placed on your desktop.

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Starting Up

To start the Log Server, either double click the program icon, or key in the full

path to the program on the command line. The first time you run it, a screen

similar to the one below appears:

Note: 1. The MAC address of the Log Server computer must be specified in

the ANMS settings – see Log Server, page 137.

2. The Log Server requires the Microsoft Jet OLED B 4.0 driver.

See The Log Server program does not run., page 216 if the program

doesn’t start.

The screen is divided into three components:

A Menu Bar at the top

A panel that will contain a list of KVM over IP switches in the middle (see

The Log Server Main Screen, page 184).

A panel that will contain an Events List at the bottom

Each of the components is explained in the sections that follow.

Chapter 15. The Log Server

179

The Menu Bar

The Menu bar consists of four items:

Configure

Events

Options

Help

These are discussed in the sect ions that follow.

Note: If the Menu Bar appears to be disabled, click in the List window to

enable it.

Configure

The Configure menu contains three items: Add; Edit; and De lete. They are

used to add new units to the List; edit the information for units already on the

list; or delete units from the list.

To add a unit to the li st, click Add.

To edit or delete a listed unit, first select the target in the List window, then

open this menu and click Edit or Delete.

When you choose Add or Edit, a dialog box, simi lar to the one below, appears:

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A descriptio n of the fields is gi v e n in the table, below:

Fill in or modify the fields, then click OK to finish.

Events

The Events Menu has two items: Search and Maintenance.

Search:

Search allows you to search for events containing specific words or strings.

When you access this function, a screen, similar to the one below, appears:

Field Explanation

Address This can either be the IP address of the computer the Log Server is

running on, or its DNS name.

Port The port number that was assigned to the Log Server under Device

Management (see Log Server, page 137).

Description This field is provided so that you can put in a descriptive reference for

the unit to help identify it.

Limit This specifies the numb er of days that an event should be kept in the

Log Server's database. Events that exceed the amount of time

specified here can be removed with the Maintenance function (see

Maintenance:, page 182).

Enable

Automatic

Export for

every / Save

Check the box and enter the number of days to pass before the

system auto exports a log file. Click Browse to select the directory

location where the log file will export to.

Chapter 15. The Log Server

181

A description of the items is given in the table, below:

Item Description

New search This is one of three radio buttons that define the scope of the

search. If it is selected, the search is performed on all the

events in the database for the selected unit.

Search last results This is a secondary search performed on the events that

resulted from the previous search.

Search excluding last

results This is a secondary search performed on all the events in the

database for the selected unit excluding the events that

resulted from the previous search.

Server List KVM over IP switches are listed according to their IP address.

Select the unit that you want to perform the search on from this

list. You can select more than one unit for the search. If no

units are selected, the search is performed on all of them.

Priority Sets the level for how detailed the search results display

should be. Least is the most general; Most is the most specific.

Least results appear in black; Less results appear in blue;

Most results appear in red.

Start Date Select the date that you want the search to start from. The

format follows the YYYY/MM/DD convention, as follows:

2009/11/04

Start Time Select the time that you want the search to start from. The

format follows the HH:MM:SS convention.

End Date Select the date that you want the search to end at.

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Maintenance:

This function allows the administrat or to perform manual maintenance of the

database, such as erasing specified records before their expiration time is up.

End Time Select the time that you want the search to end at.

Pattern Key in the pattern that you are searching for here. The multiple

character wildcard (%) is supported. E.g., h%ds would match

hands and hoods.

Results Lists the events that contained matches for the search.

Search Click this button to start the search.

Print Click this button to print the search results.

Export Click this button to save the search results to file.

Exit Click this button to exit the Log Server.

Item Description

Chapter 15. The Log Server

183

Options

Network Retry allows you to set the number of seconds that the Log Server

should wait before attempting to conn ect if its previo us attempt to connect

failed. When you click this item, a dialog box, similar to the one below,

appears:

Key in the number of seconds, then click OK to finish.

Help

From the Help menu, click Contents to access the online Windows Help file.

The help file contains instructions about how to setup, operation and

troubleshoot the Log Server.

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The Log Server Main Screen

Overview

The Log Server Main Screen is divided into two main pane ls.

The upper (List) panel lists all of the units that have been selected for the

Log Server to track (see Configure, page 179).

The lower (Event) panel displays the tick inform ation for the currently

selected unit. (If there are more than one unit, the selected unit is the one

that is highlighted).

To select a unit in the list, si mply click on it.

Chapter 15. The Log Server

185

The List Panel

The List panel contains six fields:

The Event Panel

The lower panel displays log events for the currently selected unit. Note that if

there are more than one units, even though they aren't currently selected, if their

Recording checkbox is checked, the Log Server records their log events and

keeps them in its database.

Field Explanation

ID / State Shows the ID number of the device and determines whether

the Log Server records the ticks for this unit, or not. If the ID

checkbox is checked, the State field displays Recording, and

the ticks are recorded. If the ID checkbox is not checked, the

State field displays Paused, and the ticks are not recorded.

Note: Even though a unit is not the currently selected one, if

its Recording checkbox is checked, the Log Server will still

record its ticks.

Address This is the IP Address or DNS name that was given to the unit

when it was added to the Log Server (see Configure,

page 179).

Port This is the Access Port number assigned to the unit (see

Configure, page 179).

Connection If the Log Server is connected to the unit, this field displays

Connected.

If the Log Server is not connected, this field displays

Waiting. This means that the Log Server's MAC address

has not been set properly. It needs to be set on the Device

Management Date/Time page (see page 152).

Days This field displays the number of days that the unit's log events

are to be kept in the Log Server's database before expiration

(see Configure, page 179).

Description This field displays the descriptive information given for the unit

when it was added to the Log Server (see Configure,

page 179).

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This Page Intentionally Left Blank

187

Chapter 16

Keyboard Emulation

Mac Keyboard

The PC compatible (101/104 key) keyboard can emulate the functions of the

Mac keyboard. The emulation mappings are listed in the table below.

Note: When using key combinations, press and release the first key (Ctrl),

then press and release the activation key.

PC Keyboard Mac Keyboard

[Shift] Shift

[Ctrl] Ctrl

[Ctrl] [1]

[Ctrl] [2]

[Ctrl] [3]

[Ctrl] [4]

[Alt] Alt

[Print Screen] F13

[Scroll Lock] F14

[Enter] Return

[Backspace] Delete

[Insert] Help

[Ctrl] F15

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Sun Keyboard

The PC compatible (101/104 key) keyboard can emul ate the fu nctions of the

Sun keyboard when the Control key [Ctrl] is used in conjunction with other

keys. The corresponding functions are shown in the table below.

Note: When using key combinations, press and release the first key (Ctrl),

then press and release the activation key.

PC Keyboard Sun Keyboard

[Ctrl] [T] Stop

[Ctrl] [F2] Again

[Ctrl] [F3] Props

[Ctrl] [F4] Undo

[Ctrl] [F5] Front

[Ctrl] [F6] Copy

[Ctrl] [F7] Open

[Ctrl] [F8] Paste

[Ctrl] [F9] Find

[Ctrl] [F10] Cut

[Ctrl] [1]

[Ctrl] [2]

[Ctrl] [3]

[Ctrl] [4]

[Ctrl] [H] Help

Compose



189

Chapter 17

The Firmware Upgrade Utility

Introduction

The purpose of the Windows-based firm ware upgrade utility is to provide an

automated process for upgrading the CL5708I / CL5716I’s Mainboard

Firmware and compatible adapter cable firmware. The program comes as part

of a firmware upgrade package that is specific for each device.

The CL5708I / CL5716I’s iCard Firmware can only be upgraded via the

Browser or AP GUI (see Firmware Upgrade, page 160 for details).

As new firmware versions become available, new firmware upgrade packages

are posted on our website. Check the website regularly to find the latest

information and packages.

Downloading the Firmware Upgrade Package

To download the firmware upgrade package:

1. From a computer th at is not part of your KVM installation go to our

website and choose the model name that relates to your device. A list of

available firmware upgrade packages appears.

2. Choose the firmware upgrade package that you wish to install (usually the

most recent) and download it to your computer.

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Preparation

To prepare for the firmware upgrade, do the following:

1. Use the Firmware Upgrade Cable (provided with this unit), to connect a

COM port on your computer to the Firmware Up grade Port of your

switch.

Note: On a daisy chained installation, the chain e d stations will

automatically receive the upgrade via the daisy chain cables.

2. Shut down all the computers, but not the stations, on the KVM installation.

3. From your KVM switch console, login to the OSD as the administrator

(see page 31) and select the F4 ADM fu ncti on.

4. Scroll down to FIRMWARE UPGRADE. Press [Enter], then press [Y] to

invoke Firmware Upgrade mode (see page 40.).

Note: During Firmware Upgrade mode, the port LEDs will flash on and off.

Chapter 17. The Firmware Upgrade Utility

191

Starting the Upgrade

To upgrade the firmware:

1. Run the downloaded firmware upgrade package file either by double-

clicking the file icon, or by opening a command line and entering the full

path to it.

The Firmwar e Upgrade Utility welcome screen appears:

Note: The screens shown in this section are for reference only. The

wording and layou t of the actual screens put up by the Firmware

Upgrade Utility may vary slightly from these examples.

2. Read and Agree to the License Agreement (enabl e the I Agr ee radio b utton) .

3. Click Next to continue.

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The Firmware Upgrade Utility main screen appears. The devices capable

of being upgraded are listed in the Device List panel:

4. Click Next to perform the upgrade.

If you enabled Check Firmwar e Version, the utility compares the device's

firmware level with that of the upgrade files. If it finds that the device's

version is higher than the upgrade version, it brings up a dialog box

informing yo u of the situation and give s you the option to continue or cancel.

If you didn't enable Check Firmware Version, the utility installs the

upgrade files without checking wh ether they are a higher level , or not.

As the upgrade proceeds, status messages appear in the Status Messages

panel, and the progress toward completion is shown on the Progress bar.

Chapter 17. The Firmware Upgrade Utility

193

Upgrade Succeeded

After the upgrade has completed, a screen appears to inform you that the

procedure was successful:

Click Finish to close the firmware upgrade utility.

Upgrade Failed

If the Upgrade Succeeded screen doesn't appear, it means that the upgrade

failed to complete successfully. See the next section, Firmware Upgrade

Recovery, for how to proceed.

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Firmware Upgrade Recovery

There are three conditions that call for firmware upgrade recovery:

When a firmware upgrade is manually aborted.

When the mainboard firmware upgrade fails.

When the I/O firmware upgrade fails.

To perform a firmware upgrade recovery, do the following:

1. Power off the switch. If it is part of a daisy chain, disconnect it from the

chain.

2. Connect the Firmware Upgrade Cable to its Firmware Upgrade Port.

3. Slide the Firmware Upgrade Recovery Switch to the Recover position.

4. Power the switch back on and repeat the upgrade procedure.

5. After the switch has been successfully upgraded, power it off, and slide the

Firmware Upgrade Recovery Switch back to the Normal position.

6. If the switch is part of a daisy chain, replace it in the chain.

7. Power the switch back on.

195

Appendix

Safety Instructions

General

This product is for indoor use only.

Read all of these instructions. Save them for future reference.

Follow all warnings and instructions marked on the device.

Do not place the device on any unstable surface (cart, stand, table, etc.). If

the device falls, serious damage wi ll resul t.

Do not use the device near water.

Do not place the device near, or over, radiators or heat registers.

The device cabinet is provided with slots and openings to allow for

adequate ventilation. To ensure reliable operation, and to protect against

overheating, these openings must never be bl ocked or covered.

The device should never be placed on a soft surface (bed, sofa, rug, etc.) as

this will block its ventilation openings. Likewise, the device should not be

placed in a built in enclosure unless adequate ventilation has been

provided.

Never spill liquid of any kind on the device.

Unplug the device from the wall outlet before cleaning. Do not use liquid

or aerosol cleaners. Use a damp cloth for cleaning.

Avoid circuit overloads. Before connecting equip ment to a circuit, kn ow

the power supply’s limit and never exceed it. Always review the electrical

specifications of a circuit to ensure that you are not creating a dangerous

condition or that one doesn’t already exist. Circuit overloads can cause a

fire and destroy equipment.

The device shoul d be oper ated from the type of power source indicated on

the marking label. If you are not sure of the type of power available,

consult your dealer or local power company.

The device is designed for IT power distribution systems with 230V

phase-to-phase voltage.

To prevent damage to yo ur installation it is important that all devices are

properly grounded.

The device is equipped with a 3-wire grounding type plug. This is a safety

feature. If you are unable to insert the plug into the outlet, contact your

CL5708I / CL5716I User Manual

196

electrician to replace your obsolete outlet. Do not attempt to defeat the

purpose of the grounding-type plug. Always follow you r local /national

wiring codes.

Do not allow anything to rest on the power cord or cables. Route the

power cord and cables so that they cannot be stepped on or tripped over.

If an extension cord is used with this device make sure that the total of the

ampere ratings of all products used on this cord does not exceed the

extension cord ampere rating. Make sure that the total of all products

plugged into the wall outlet does not exceed 15 amperes.

To help protect your system from sudden, transient increases and

decreases in electrical power, use a surge suppressor, line conditioner, or

un-interruptible power supply (UPS).

Position system cables and power cables carefully; Be sure that nothing

rests on any cables.

Never push objects of any kind into or through cabinet slots. They may

touch dangerous voltage points or short out parts resulting in a risk of fire

or electrical shock.

Do not attempt to service the device yoursel f. Refer all servicin g to

qualified service personnel.

If the following conditions occur, unplug the device from the wall outlet

and bring it to qualified service personnel for repair.

The power cord or plug has become damaged or frayed.

Liquid has been spilled into the device.

The device has been exposed to rain or water.

The device has been dropped, or the cabinet has been damaged.

The device exhibits a distinct change in performance, indicating a need

for service.

The device does not operate normally when the operating instructions

are followed.

Only adjust those controls that are covered in the operating instructions.

Improper adjustment of other controls may result in damage that will

require extensive work by a qualified technician to repair.

Do not connect the RJ-11 conn ector marked “UPGRADE” to a public

telecommunication network.

Appendix

197

Rack Mounting

Before working on the rack, ma ke sure that the stabilizers are secured to

the rack, extended to the floor, and that the full weight of the rack rests on

the floor. Install front and side stabilizers on a single rack or front

stabilizers for joined multiple racks before working on the rack.

Always load the rack from the bottom up, and load the heaviest item in the

rack first.

Make sure that the rack is level and stable before extending a device from

the rack.

Use caution when pressing the device rail release latches and sliding a

device into or out of a rack; the slide rails can pinch your fingers.

After a device is inserted into the rack, carefully extend the rail into a

locking position, and then slide the device into the rack.

Do not overload the AC supply branch circuit that provides power to the rack.

The total rack load should not exceed 80 percent of the branch circu it rating.

Make sure that all equipment used on the rack – including power strips and

other electrical connectors – is properly grounded.

Ensure that proper airflow is provided to devices in the rack.

Ensure that the operating ambient temperature of the rack environment

does not exceed the maximum ambient temperature specified for the

equipment by the manufacturer

Do not step on or stand on any device when servicing other devices in a rack.

Caution: Slide/rail (LCD KVM) mounted

equipment is not to be used as a shelf or a work

space.

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Consignes de sécurité

Général

Ce produit est destiné exclusivement à une utilisatio n à l’intérieur.

Veuillez lire la totalité de ces instructions. Conservez-les afin de pouvo ir

vous y référer ultérieurement.

Respectez l’ensemble des avertissements et instructions inscrits sur

l’appareil.

Ne placez jamais l’unité sur une surface instable (chariot, pied, table, etc.).

Si l’unité venait à tomber, elle serait gravement endommagée.

N’utilisez pas l’unité à proximité de l’eau.

Ne placez pas l’unité à proximité de ou sur des radiateurs ou bouches de

chaleur.

Le boîtier de l’unité est doté de fentes et d’ouvertures destinées à assurer

une ventilation adéquate. Pour garantir un fonctio nnem e nt fi able et

protéger l’unité contre les surchauffes, ces ouvertures ne doivent jamais

être bloquées ou couvertes.

L’unité ne doit jamais être placée sur une surface molle (lit, canapé, tapis,

etc.) car ses ouvertures de ventilation se trouveraient bloquées. De même,

l’unité ne doit pas être placée dans un meuble fermé à moins qu'une

ventilation adaptée ne soit assurée.

Ne renversez jamais de liquides de quelque sorte que ce soit sur l’unité.

Débranchez l’unité de la prise murale avant de la nettoyer. N’utilisez pas

de produits de nettoyage liquide ou sous form e d’aérosol. Util isez un

chiffon humide pour le nettoyage de l’unité.

Evitez toute surcharge du circuit. Avant de connecter l’equipement a un

circuit, verifiez la limite de l’alimentation et ne la depassez pas. Controlez

toujours les caracteristiques electriques d'un circuit pou r vous assurer de

ne pas creer de situation dangereuse ou qu’il n’y en a pas deja. Les

surcharges du circuit peuvent provoquer un incendie et detruire

l’equipement.

L’ appareil doit être alimenté par le type de source indiqué sur l’étiquette.

Si vous n’êtes pas sûr du type d’alimentation disponible, consultez votre

revendeu r ou le fo urnisseur local d’électricité.

Afin de ne pas endommager votre installation, vérifiez que tous les

périphériques sont correctemen t mis à la terre.

Appendix

199

L’unité est équipée d’une fiche de terre à trois fils. Il s’agit d’une fonction

de sécurité. Si vous ne parvenez pas à insérer la fiche dans la prise murale,

contactez votre électricité afin qu’il remplace cette dernière qui doit être

obsolète. N’essayez pas d’aller à l’encontre de l’objectif de la fiche de

terre. Respectez toujours les codes de câblage en vigueur dans votre

région/pays.

L’ équi pement doit être installé à proximité de la prise murale et le

dispositif de déconnexio n (prise de courant femelle) doit être facile

d’accès.

La prise murale doit être installée à proximité de l’équipeme nt et doit être

facile d’accès.

Veillez à ce que rien ne repose sur le cordon d’alimentation ou les câbles.

Acheminez le cordon d’alimentation et les câbles de sorte que personne ne

puisse marcher ou trébucher dessus.

En cas d’utilisation d’une rallonge avec cette unité, assurez-vous que le

total des ampérages de tous les produits utilisés sur cette rallonge ne

dépasse pas l’ampérage nominal de cette dernière. Assurez-vous que le

total des ampérages de tous les produits branchés sur la prise murale ne

dépasse pas 15 ampères.

Pour contribuer à protéger votre système contre les augmentations et

diminutions soudaines et transitoires de puissance électrique, utilisez un

parasurtenseur, un filtre de ligne ou un système d’alim ent a tion sans

coupure (UPS).

Placez les câbles du système et les câbles d’alimentation avec précaution ;

veillez à ce que rien ne repose sur aucun des câbles.

Lors du branchement ou du débranchement à des blocs d’alimentation

permettant la connexion à chaud, veuillez respecter les lignes direct rices

suivantes:

Installez le bloc d’alimentation avant de brancher le câble d’alimentation à

celui-ci.

Débranchez le câble d’alimentation avant de retirer le bloc d'alimentation.

Si le système présente plusieurs sources d’alimentation, déconnectez le

système de l'alimentation en débranchant tous les câbles d'alimentation des

blocs d'alimentation.

N’insérez jamais d’objets de quelque sorte que ce soit dans ou à travers les

fentes du boîtier . Ils pourraient entrer en contact avec des points de tension

dangereuse ou court-circuiter des pièces, entraînant ainsi un risque

d’incendie ou de choc électrique.

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200

N’essayez pas de réparer l’unité vous-même. Confiez toute opération de

réparation à du personnel qualifié.

Si les conditions suivantes se produisent, débranchez l’unité de la prise

murale et amenez-la à un technicien qualifié pour la faire réparer:

Le cordon d’alimentation ou la fiche ont été endommagés ou éraillés.

Du liquide a été renversé dans l’unité.

L’unité a été exposée à la pluie ou à l’eau.

L’unité est tombée ou le boîtier a été endommagé.

Les performances de l’unité sont visiblement altérées, ce qui indique la

nécessité d’une réparation.

L’ uni té ne fonctionne pas normalement bien que les instructions

d’utilisation soient respectées.

N’utilisez que les commandes qui sont abordées dans le mode d’emploi.

Le réglage incorrect d’autres commandes peut être à l’origine de

dommages qui nécessiteront beaucoup de travail pour qu’un technicien

qualifié puisse réparer l’unité.

Ne connectez pas le connecteur RJ-11 portant la marque « Sensor »

(Capteur) à un réseau de télécommunication public.

Appendix

201

Montage sur bâti

Avant de travailler sur le bâti, assurez-vous que les stabilisateurs sont bien

fixées sur le bâti, qu’ils sont étendus au sol et que tout le poids du bâti

repose sur le sol. Installez les stabilisateurs avant et latéraux sur un même

bâti ou bien les stabilisateurs avant si plusieurs bâtis sont réunis, avant de

travailler sur le bâti.

Chargez toujours le bâti de bas en haut et chargez l’élément le plus lourd

en premier.

Assurez-vous que le bâti est à niveau et qu’il est stable avant de sortir une

unité du bâti.

Agissez avec précaution lorsque vous appuyez sur les loquets de libération

du rail d’unité et lorsque vous faites coulisser une unité dans et hors d’un

bâti ; vous pourriez vous pincer les doigts dans les rails.

Une fois qu’une unité a été insérée dans le bâti, étendez avec précaution le

rail dans une position de verrouillage puis faites glisser l’unité dans le bâti.

Ne surchargez pas le circuit de l’alimentation CA qui alimente le bâti . La

charge totale du bâti ne doit pas dépasser 80 % de la capacité du circuit.

Assurez-vous que tous les équipements utilisés sur le bâti, y-compris les

multiprises et autres connecteurs électriques, sont correctement mis à la

terre.

Assurez-vous que les unités présentes dans le bâti bénéficie d’une

circulation d’air suffisante.

Assurez-vous que la température ambiante de fonctionnement de

l’environnement du bâti ne dépasse pas la température ambiante maximale

spécifiée pour l’équipement par le fabricant.

Ne marchez sur aucun appareil lors de la maintenance d’autres appareils

d’un bâti.

Attention: Glisser / rail (LCD KVM) monté

l'équipement ne doit pas être utilisé comme une

étagère ou un espace de travail.

CL5708I / CL5716I User Manual

202

Technical Support

International

For online technical support – including troubleshooting, documentation,

and software updates: http://eservice.aten.com

For telephone support, see Telephone Suppo rt, page iii:

North America

When you contact us, please have the following information ready beforehand:

Product model number, serial number, and date of purchase.

Your computer configuration, including operating syst em, revision level,

expansion cards, and software.

Any error messages displayed at the time the error occurred.

The sequence of operations that led up to the error.

Any other information you feel may be of help.

Email Support support@aten-usa.com

Online

Technical

Support

Troubleshooting

Documentation

Software Updates

http://support.aten.com

Telephone Support 1-888-999-ATEN ext 4988

Appendix

203

Specifications

Function CL5708I

LCD CL5708IM 17”

CL5708IN 19”

Computer

Connections Direct 8

Max 128 (via Daisy-Chain)

Port Selection OSD, Hotkeys, Pushbuttons

Connectors External Console Port 1 x SPHD-18 (Male)

External Mouse Port 1 x USB Type-A (Female)

KVM Ports 8 x SPHD-15/17 (Female)

Daisy Chain 1 x DB-25 (Male)

FW Upgrade 1 x RJ-11 (Female)

Power 1 x 3-prong AC Socket

LAN 1 x RJ45 (Female)

USB 1.1 Hub 1 x USB Type-A (Female)

Switches Reset 1 x Semi-recessed Pushbutton

Power 1 x Rocker Switch

Firmware Upgrade 1 x Switch

LCD Adjust 4 x Pushbutton

LCD On/Off 1 x LED Pushbutton (Orange)

Port Selection 2 x Pushbutton

Station Selection 2 x Pushbutton

LEDs Online 8 (Orange)

10/100 Mbps 1 (Orange/Green)

Port ID 2 x 7-segment LED Display (Yellow)

Station ID 2 x 7-segment LED Display (Yellow)

Power 1 (Dark Green)

Lock Num 1 (Green)

Caps 1 (Green)

Scroll 1 (Green)

Emulation Keyboard / Mouse PS/2, USB

Video Local 1280 x 1024 @ 75 Hz; DDC2B

Remote 1920 x 1200 @ 60 Hz

Scan Interval (OSD Select) 1–255 sec.

I/P Rating 100–240 VAC, 50/60 Hz, 1 A

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Power Consumption 17”: 120V, 15.2W / 230V, 16W

19”: 120V, 24W / 230V, 25W

Environment Operating Temp. 0–50o C

Storage Temp. -20–60o C

Humidity 0–80% RH, Noncondensing

Physical

Properties Housing Metal + Plastic

Weight 17”: 13.49 kg

19”: 13.41 kg

Dimensions (L x W x H) 17”: 48.00 x 64.27 x 4.40 cm

19”: 48.00 x 68.92 x 4.40 cm

Function CL5716I

LCD CL5716IM 17”

CL5716IN 19”

Computer

Connections Direct 16

Max 256 (via Daisy-Chain)

Port Selection OSD, Hotkeys, Pushbuttons

Connectors External Console Port 1 x SPHD-18 (Male)

External Mouse Port 1 x USB Type-A (Female)

KVM Ports 16 x SPHD-15/17 (Female)

Daisy Chain 1 x DB-25 (Male)

FW Upgrade 1 x RJ-11 (Female)

Power 1 x 3-prong AC Socket

LAN 1 x RJ45 (Female)

USB 1.1 Hub 1 x USB Type-A (Female)

Switches Reset 1 x Semi-recessed Pushbutton

Power 1 x Rocker Switch

Firmware Upgrade 1 x Switch

LCD Adjust 4 x Pushbutton

LCD On/Off 1 x LED Pushbutton (Orange)

Port Selection 2 x Pushbutton

Station Selection 2 x Pushbutton

Function CL5708I

Appendix

205

LEDs Online 16 (Orange)

10/100 Mbps 1 (Orange/Green)

Port ID 2 x 7-segment LED Display (Yellow)

Station ID 2 x 7-segment LED Display (Yellow)

Power 1 (Dark Green)

Lock Num 1 (Green)

Caps 1 (Green)

Scroll 1 (Green)

Emulation Keyboard / Mouse PS/2, USB

Video Local 1280 x 1024 @ 75 Hz; DDC2B

Remote 1920 x 1200 @ 60 Hz

Scan Interval (OSD Select) 1–255 sec.

I/P Rating 100–240 VAC, 50/60 Hz, 1 A

Power Consumption 17”: 120V, 17W / 230V, 18W

19”: 120V, 26W / 230V, 26.8W

Environment Operating Temp. 0–50o C

Storage Temp. -20–60o C

Humidity 0–80% RH, Noncondensing

Physical

Properties Hou sin g Metal + Plastic

Weight 17”: 13.61 kg

19”: 13.67 kg

Dimensions (L x W x H) 17”: 48.00 x 64.27 x 4.40 cm

19”: 48.00 x 68.92 x 4.40 cm

Function CL5716I

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Connection Tables

The following tables indicate the relationship between the number of units and

the number of computers that they control on a daisy chained installation.

CL5708I to Compatible 8-Port Switches

CL5708I to Compatible 16-Port Switches

No. Computers No. Computers

1 1–8 9 65–72

29–16 10 73–80

3 17–24 11 81–88

425–32 12 89–96

5 33–40 13 97–104

641–48 14 105–112

7 49–56 15 113–120

857–64 16 121–128

No. Computers No. Computers

1 1–8 9 121–136

29–24 10 137–152

3 25–40 11 152–168

441–56 12 169–184

5 57–72 13 185–200

673–88 14 201–216

7 89–104 15 217–232

8105–120 16 233–248

Appendix

207

CL5716I to Compatible 8-Port Switches

CL5716I to Compatible 16-Port Switches

No. Computers No. Computers

1 1–16 9 73–80

217–24 10 81–88

3 25–32 11 89–96

433–40 12 97–104

5 41–48 13 105–112

649–56 14 113–120

7 57–64 15 121–128

865–72 16 129–136

No. Computers No. Computers

1 1–16 9 129–144

217–32 10 145–160

3 33–48 11 161–176

449–64 12 177–192

5 65–80 13 193–208

681–96 14 209–224

7 97–112 15 225–240

8113–128 16 241–256

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Supported KVM Switches

The table below lists KVM switches that are compatible with the CL5708I /

CL5716I and the type of expansion that they use. (KVM switches listed below

are sold separately. Contact your dealer for details.)

Please keep in mind the following limitations when inst alling more than one

KVM switch:

The maximum distance between the CL5708I / CL5716I and the last

switch in the daisy chain cannot exceed 100 meters, regardless of the

number of swit ches in the daisy chain.

The maximum distance between any two KVM switches in the daisy chain

cannot exceed 15 meters.

Expansion Type Brand Model Name

Daisy Chain ATEN ACS1208A 8 Port PS/2 KVM Switch

ACS1216A 16 Port PS/2 KVM Switch

CS1708A8 Port USB / PS/2 KVM Switch

CS1716A16 Port USB / PS/2 KVM Switch

Appendix

209

Troubleshooting

General Operation

Problem Resolution

I am confused about which

equipment the terms Local and

Remote refer to.

See Terminology, page xvi for details.

Erratic Operation The KVM over IP switch needs to be started before

any cascaded switches.

1. Make sure to power it on before powering on the

switch.

2. If the cascaded switch was started before the

KVM over IP switch, reset or restart the

cascaded switch.

Press and release the Reset switch (see Reset

Switch, page 14).

I have been given an account

but I am unable to log in. 1. Make sure that you have correctly specified your

Username and Password.

2. Make sure that the administrator has given you

the necessary permission to access the switch.

3. Ask your administrator to see if the switch is

under CC management. If it is, he will have to

resolve the situation either by disabling CC

management on the switch (see page 150), or by

deselecting it on the CC server (see the CC User

Manual for details).

I can’t access the switch, even

though I have specified the IP

address and port number

correctly.

If the switch is behind a router, the router’s Port

Forwarding (also referred to as Virtual Server)

feature must be configured. See Port Forwarding,

page 223, for details.

When logging in from a browser,

the following message appears:

404 Object Not Found.

If a login string has been set, make sure to include

the forward slash and correct login string when you

specify the KVM over IP switch’s IP address.

(See Login String, page 162.)

Sudden loss of network

connection. Close your connection to the KVM over IP switch.

Wait approximately 30 seconds, and log in again.

No remote server video display

on the client computer. Set the remote server resolution to 1280 x 1024 or

less.

No remote server video display

on the client computer, but

mouse movements appear on

the local console and mouse

clicks have no effect

Press and release the left Alt key, then press and

release the right Alt key.

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The display on the client

computer is distorted and

performing an Autosync doesn’t

resolve the problem.

Switch ports to a port with a different resolution, then

switch back.

If the above didn’t resolve the problem, change the

resolution and refresh rate for the system running on

the port. Afterward, you can either run at the new

resolution, or switch back to the original resolution.

The Lock Key LEDs on the

Control Panel don’t accurately

reflect the actual locked status of

my keyboard input.

When you first connect, the LED display may not

accurately reflect the LEDs on your keyboard. To

resolve the problem, click the LEDs on the Control

Panel until they match your keyboard. Afterward,

when you change them from the keyboard they will

change on the Control Panel.

When I log in, the browser

generates a CA Root certificate

is not trusted, or a Certificate

Error response.

The certificate’s name is not found on Microsof t’s list

of Trusted Authorities. The certificate can be

trusted. See Trusted Certificates, page 227, for

details.

In multiuser operation I had

exclusive (or occupy) rights on

the port I was viewing. After I

recalled the Port Access page

and then came back to the port I

was occupying, it had been

taken over by another user. Why

did this happen?

If you try to return to the port by selecting again in

the tree, the switch acts as if you are accessing the

port for the first time. If another user was waiting on

the port, he takes precedence and gets the port.

The correct way to return to the port is to click the

Close icon at the top right of the Port Access page.

Problem Resolution

Appendix

211

Mouse Problems

Problem Resolution

Mouse and/or Keyboard not

responding. Unplug the cable(s) from the console port(s), then plug it/

them back in.

Mouse movement

extremely slow There is too much data being transferred for your

connection to keep up with. Lower the video quality (see

Video Settings, page 67) so that less video data is

transmitted.

There are two mouse

pointers after the remote

server is accessed.

You can select another pointer type. See Mouse Pointer

Type, page 80 for details

When the mouse pointer is

in Single Pointer mode, I

can’t access the Control

Panel.

Recall the Control Panel and immediately change the

pointer to Dual mode.

Why is there a Dual Pointer

mode? When you are not in Mouse DynaSync Mode, you need

the two pointers so that you know the remote server

pointer is actually at the location you think it is at.

Otherwise, you might perform a mouse operation and

because of net lag the remote server pointer may not be

at the location that your client computer pointer is at.

Mouse pointer confusion If you find the display of two mouse pointers (local and

remote) to be confusing or annoying, you can use the

Toggle Mouse Display function to shrink the non-

functioning pointer. See Toggle Mouse Display, page 59,

and Mouse Pointer Type, page 80.

When I log in with my

Windows system, the local

and remote mouse pointers

do not sync.

1. Check the status of the Mouse Sync Mode setting

(see Mouse DynaSync Mode, page 82). If it is set to

Automatic, change the setting to Manual and refer to

the information for Manual Mouse Synchronization

on page 83.

2. If you are in Manual mode, use the AutoSync feature

(see Video Settings, page 67), to sync the local and

remote monitors.

3. If that doesn't resolve the problem, use the Adjust

Mouse feature (see Adjust Mouse, page 59) to bring

the pointers back in step.

4. If the above fails to resolve the problem, refer to

Additional Mouse Synchronization Procedures,

page 224, for further steps to take.

When I log in with my Mac

system, the local and

remote mouse pointers do

not sync.

There are two automatic Mouse DynaSync settings: the

default, and Mac2. If mouse synchronization is not

satisfactory with the default, try the Mac 2 setting. See

the Note on page 83 for details.

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Web Browser

When I log in with my Sun

system, the local and

remote mouse pointers do

not sync

Automatic Mouse DynaSync sync only supports USB

mice on Windows and Mac (G4 or higher) systems. You

must sync the pointers manually. See Mouse DynaSync

Mode, page 82, and Manual Mouse Synchronization,

page 83, for further details.

After doing the above, refer to Sun / Linux, page 225,

under Additional Mouse Synchronization Procedures for

further steps to take.

When I log in with my Linux

system, the local and

remote mouse pointers do

not sync.

Automatic Mouse DynaSync sync only supports USB

mice on Windows and Mac (G4 or higher) systems. You

must sync the pointers manually. See Mouse DynaSync

Mode, page 82, and Manual Mouse Synchronization,

page 83, for further details.

After doing the above, refer to Sun / Linux, page 225,

(under Additional Mouse Synchronization Procedures),

for further steps to take.

Problem Resolution

After upgrading the

firmware, after logging in

with my web browser , the

switch appears to still be

using the old firmware

version.

The switch is using the new firmware version but the

browser is displaying a page that is stored in its cache.

Simply log out and clear your browser’s cache.

IE: Tools → Internet Options → Temporary Internet

Files → Delete Files

Firefox: Tools → Clear Private Data

Firefox only opens the

Java Client Viewer. It

doesn’t open the

WinClient ActiveX

Viewer.

The WinClient ActiveX Viewer requires ActiveX. Since

Firefox doesn’t support ActiveX only the Java Client Viewer

is available.

Problem Resolution

Appendix

213

The WinClient ActiveX Viewer and the WinClient AP

Problem Resolution

My CL5708I / CL5716I

units don’t show up in the

Server List window when

I start the WinClient AP

program.

Only units whose Access Port settings for Program (see

page 145) match the number specified for Port in the

Server area of this dialog box appear in the Server List

window. Make sure that your entry for Port matches the

entry you have specified for Program on the Device

Management Network page.

The WinClient ActiveX

Viewer and the WinClient

AP won't connect to the

KVM over IP switch.

DirectX 8.0 or higher must be installed on your client

computer.

After upgrading the

firmware, the WinClient

ActiveX Viewer or

WinClient AP do not run.

The old version of your .ocx file was not deleted. You must

delete the old file. There are two methods to delete the file.

1. For the ActiveX Viewer: Open IE → Tools → Manage

Add-ons. Delete or disable all occurrences of WinClient.

2. For the WinClient AP: Open Explorer and search for

WinClient.ocx. Delete all occurrences.

Part of the remote

window is off my monitor. 1. Perform an Auto Sync (see WinClient Control Panel

Functions, page 55 for details).

2. If Keep Screen Size is not enabled (see Screen Options,

page 85), use the AutoSync feature (see Video Settings,

page 67), to sync the local and remote monitors.

3. If Keep Screen Size is enabled, you can scroll to the

areas that are off screen.

The remote screen is

rotated 90 degrees. Enable Keep Screen Size (see Control Panel

Configuration, page 84).

I cannot run Net Meeting

when the WinClient is

running.

Enable Keep Screen Size (see Control Panel

Configuration, page 84).

After logging in I can’t

open the WinClient

ActiveX viewer.

1. You don’t have the authority to install the WinClient Con-

trol add-on on your client computer. Have the person

with administrator privileges on your client computer run

the program the first time to get it installed. It will open

for you after that.

2. Under Vista, you must also add the switch’s URL

address to the list of trusted sites: Tools → Internet

Options → Security → Trusted Sites → Sites.

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The Java Applet and Java Client AP

Problem Resolution

I can't connect to the KVM

over IP switch.

1. The latest Java version must be installed on your cli-

ent computer.

2. Check if you need to specify the Program por t along

with the IP address. See Java Client AP Login,

page 43 for details

3. Close Java reopen it, and try again.

I have installed the latest

Java JRE, but I am having

performance and stability

problems.

There may be issues with the latest version because it is

so new. Try using a Java version that is one or two

versions earlier than the latest one.

After upgrading the

firmware, after logging in

with the Java Client Viewer

or the Java Client AP, the

switch appears to still be

using the old firmware

version.

Log out. Delete your Java temporary internet files as

follows:

1. Open Control Panel → Java.

2. In the Temporary Internet Files section, click Settings.

3. In the Disk Space section, click Delete Files.

4. In the dialog box that comes up, click OK.

The national language

characters that I input do not

appear.

Change the keyboard language of your client computer to

English-UK.

Use the KVM over IP switch’s On-Screen Keyboard and

set the on-screen keyboard to the same language that the

other system is using. (See The On-Screen Keyboard,

page 78.)

Java performance

deteriorates. Exit the program and start again.

Pressing the Windows Menu

key has no effect. Java doesn't support the Windows Menu key.

Appendix

215

Sun Systems

*These solutions work for most common Sun VGA cards. If using them fails

to resolve the problem, consult the Sun VGA card's manual.

Mac Systems

Problem Resolution

Video display problems with

HDB15 interface systems

(e.g. Sun Blade 1000

servers).*

The display resolution should be set to 1024 x 768 @

60Hz:

Under Text Mode:

Go to OK mode and issue the following commands:

setenv output-device screen:r1024x768x60

reset-all

Under XWindow:

1. Open a console and issue the following command:

m64config -res 1024x768x60

2. Log out

3. Log in

Video display problems with

13W3 interface systems

(e.g. Sun Ultra servers).*

The display resolution should be set to 1024 x 768 @

60Hz:

Under Text Mode:

Go to OK mode and issue the following commands:

setenv output-device screen:r1024x768x60

reset-all

Under XWindow:

1. Open a console and issue the following command:

fbconfig -res 1024x768x60

2. Log out

3. Log in

Problem Resolution

When I log in to the KVM

over IP switch with my

Safari browser, it hangs

when I use the Snapshot

feature.

Force close Safari, then reopen it. Don’t use the

Snapshot feature in the future.

To use the Snapshot feature with Safari, upgrade to Mac

OS 10.4.11 and Safari 3.0.4.

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The Log Server

Panel Array Mode

Q1: When I open a viewer, the web page does not display or work correctly,

and I receive an error message that is similar one of the following:

1. Reset the Internet Explorer security settings to enable Ac tive Scripting,

ActiveX controls, and Java applets

Problem Resolution

The Log Server program

does not run. The Log Server requires the Microsoft Jet OLEDB 4.0

driver in order to access the database.

This driver is automatically installed with Windows ME,

2000 and XP.

For Windows 98 or NT, you will have to go to the

Microsoft download site:

http://www.microsoft.com

and do a search for MDAC to retrieve the driver file:

MDAC 2.7 RTM Refresh (2.70.9001.0)

Since this driver is used in Windows Office Suite, an

alternate method of obtaining it is to install Windows

Office Suite. Once the driver file or Suite has been

installed, the Log Server will run.

Problem Resolution

Low resolution video – the

screens don’t display clearly. This sometimes occurs due to the screens being scaled

to fit in the panels. Decrease the number of panels that

are displayed.

When multiple remote users

are logged in, some of them

only receive a partial image.

The first user to invoke Panel Array Mode should set it to

display at least four panels.

Appendix

217

By default, Internet Explorer 6 and some versions of I nter net Ex plo rer 5. x

use the High security level for the Restricted sites zone and Microsoft

Windows Server 2003 uses the High security level for both the Restri cted

sites zone and the Internet zone. To enable Active Scripting, ActiveX

controls, and Java applets, follo w these steps:

a) Start Internet Explorer.

b) On the Tools menu, click Int ernet Options.

c) In the Internet Options dialog box, click Security.

d) Click Default Level.

e) Click OK.

2. Verify that Active Scripting, ActiveX, and Java are not blocked

If some client computers work but others do not, verify that Intern et

Explorer or another program on your client computer such as an anti-virus

program or a firewall are not configured to block scripts, Acti veX

controls, or Java applets.

3. Verify that your anti-virus program is not set to scan the Temporary

Internet Files or Downloaded Program Files folders

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4. Delete all the temporary Intern et-related files

To remove all the temporary Internet related files from your client

computer, follow these steps:

a) Start Internet Explorer.

b) On the Tools menu, clic k Internet Options.

c) Click the General tab.

d) Under Temporary Internet files, click Settings.

e) Click Delete Files.

f) Click OK.

g) Click Delete Cookies.

h) Click OK.

i) Under History, click Clear History, and then click Yes.

j) Click OK.

5. Make sure that you have the late st version of Microsoft DirectX installed

For information about how to install the latest versi on of Micro so ft

DirectX, visit the following Microsoft Web site:

http://www.microsoft.com/windows/directx/default.aspx?url=/windows/

directx/downloads/default.htm

6. Make sure that you have the latest version of the Java JRE installed.

For information about how to install the latest version of the JRE visit the

Java Web site: www.java.com.

Appendix

219

IP Address Determination

If you are an administrator logging in for the first time, you need to access the

KVM over IP switch in order to give it an IP address that users can connect to.

There are three methods to choose from. In each case, your client computer

must be on the same net w ork segment as the KVM over IP switch. After you

have connected and logged in you can give the KVM over IP switch its fixed

network address. (See Network, page 145 .)

The Local Console

The easiest way to assign an IP address is from the local console. Refer to First

Time Setup, page 31, for details on the procedure involved.

IP Installer

For client computers running Windows, an IP address can be assigned with the

IP Installer utility. The utility can be obtained from the Download area of our

website. Look under Driver/SW, and the model of your switch. After

downloading the utility to your client computer, do the following:

1. Unzip the contents of IPInstaller.zip to a directory on your hard drive.

2. Go to the directory that you unzipped th e IPInstaller program to and run

IPInstaller.exe. A dialog box similar to the one below appears:

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3. Select the KVM over IP switch in the Device List.

Note: 1. If the list is empty, or your device doesn't appear, click

Enumerate to refresh the Device List.

2. If there is more than one device in the list, use the MAC address

to pick the one you want. The KVM over IP switch’s MAC

address is located on its bottom panel.

4. Use the drop-down menu to select the Protocol (IPv4 or IPv6) and then

configure the IP settings below.

5. Select either Obtain an IP address automatically (DHCP), or Use the

following IP address. If you chose the latter , fill the IP Address, Subnet

Mask, and Default Gateway fields with the information appropriate to

your network.

6. Select either Obtain DNS server address automatically, or Use the

following DNS server addresses. If you chose the latter, fill the Preferred

DNS Server and Alternate DNS server with the IP addresses appropriate to

your network.

7. Click Set IP.

8. After the IP address shows up in the Devi ce List, click Exit. See IP

Installer, page 146 for more information.

Browser

1. Set your client computer's IP address to 192.168.0.XXX

Where XXX represents any number or numbers except 60. (192.168.0.60 is

the default address of the KVM over IP switch.)

2. Specify the switch's default IP address (192.168.0.60) in your browser , and

you will be able to connect.

3. Assign a fixed IP address for the KVM over IP switch that is suitable for

the network segment that it resides on.

4. After you log out , reset your client computer's IP address to its original

value.

Appendix

221

IPv6

At present, the KVM over IP switch supports three IPv6 address proto cols:

Link Local IPv6 Address, IPv6 Stateless Autoconfiguration, and Stateful

Autoconfiguration (DHCPv6).

Link Local IPv6 Address

At power on, the KVM over IP switch is automatically configured with a Link

Local IPv6 Address (for example, fe80::210:74ff:fe61:1 e f). To find out what

the Link Local IPv6 Address is, log in with the KVM over IP switch’s IPv4

address and open the Device Management → Device Information page. The

address is displayed in the General list box (see page 142).

Once you have determined what the IPv6 address is, you can use it when

logging in from a browser or the Win and Java Client AP programs.

For example:

If you are logging in from a browser, you would key in

http://[fe80::2001:74ff:fe6e:59%5]

for the URL bar.

If you are logging in with the AP program, you would key:

fe80::2001:74ff:fe6e:59%5

for the IP field of the Server panel (see Windows Client AP Login, page 39).

Note: 1. To log in with the Link Local IPv6 Address, the client computer must

be on the same local network segment as the KVM over IP switch

2. The %5 is the %interface used by the client computer. To see your

client computer’s IPv6 address: from the command line issue the

following command: ipconfig /all. The % value appears at the

end of the IPv6 address.

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IPv6 Stateless Autoconfiguration

If the KVM over IP switch’s network environment contains a device (such as

a router) that supports the IPv6 Stateless Autoconfiguration function, the KVM

over IP switch can obtain its prefix information from that dev ice in order to

generate its IPv6 address. For example, 2001::74ff:fe6e:59.

As above, the address is displayed in the General list box of the Device

Management → Device Information page (see page 142).

Once you have determined what the IPv6 address is, you can use it when

logging in from a browser or the Win and Java Clien t AP program s.

For example:

If you are logging in from a bro wser, you would key in

http://[2001::74ff:fe6e:59]

for the URL bar.

If you are logging in with the AP program , you w ould ke y:

2001::74ff:fe6e:59

for the IP field of the Server panel (see Windows Client AP Login, page 39).

Appendix

223

Port Forwarding

For devices located behi nd a router, port forwarding allows the ro uter to pass

data coming in over a specific port to a specific device. By setting the port

forwarding parameters, you tell the router which device to sen d the data th at

comes in over a particular port to.

For example, if the KVM over IP switch connected to a particular router has an

IP address of 192.168.1.180, you would log into your router’s setup program

and access the Port Forwarding (sometimes referred to as Virtual Server)

configuration page. You would then specify 192.168.1.1 80 for the IP address

and the port number you want opened for it (9000 for Internet access, for

example).

Since configuration setup can vary somewhat for each brand of router, refer to

the router’s User Manual for specific information on configuring port

forwarding for it.

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Additional Mouse Synchronization Procedures

If you use Manual Mouse Synchronization, you should perform the following

operations on the servers that connect to the switch.

Note: 1. These procedures are to be performed on the servers attached to the

switch’s ports - not on the client computer you are using to access the

KVM over IP switch.

2. In order for the local and remote mice to synchronize, you mu st use

the generic mouse driver supplied with the Window s operating

system. If you have a third party driver installed - such as one

supplied by the mouse manufacturer - you must remove it.

Windows:

1. Windows 2000:

a) Open the Mouse Properties dialog box (Control Panel → Mouse →

Mouse Properties)

b) Click the Motion tab

c) Set the mouse speed to the middle position (6 units in from the left)

d) Set the mouse acceleration to None

Appendix

225

2. Windows XP / Windows Server 200 3:

a) Open the Mouse Properties dialog box (Control Panel → Mouse)

b) Click the Pointer Options tab

c) Set the mouse speed to the middle position (6 units in from the left)

d) Disable Enhance Pointer Precision

3. Windows ME:

Set the mouse speed to the middle position; disable mouse acceleration

(click Advanced to get the dialog box for this).

4. Windo ws N T / Windows 98 / Windows 95:

Set the mouse speed to the slowest posi tion.

Sun / Linux

Open a terminal session and issue the following command:

Sun: xset m 1

Linux: xset m 0

xset m 1

(If one doesn’t help, try the other.)

Linux using the Redhat AS3.0 mouse mode: xset m 1

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Additional Video Resolution Procedures

If you are running Windows, and wish to use new refresh rates, do the

following:

1. Open Control Panel → Display → Settings → Advanced → Moni tor.

2. In the dialog box that comes up, make sure that the Hide modes that this

monitor cannot display checkbox is unchecked.

3. Click the arrow at the right of the Screen refresh rate listbox, and select

the refresh rate you want from the list that appears.

Note: Make sure that your monitor supports the refresh rate you choose – if

not, you may seriously damage your monitor.

Appendix

227

Trusted Certificates

Overview

When you try to log in to the device from your bro wser, a Security Al ert

message appears to inform you that the device’s certificate is not trusted, and

asks if you want to proceed.

The certificate can be trusted, but the alert is triggered because the certificate’s

name is not found on Microsoft list of Trusted Authorities. You have two

options: 1) you can ignore the warning and click Yes to go on; or 2) you can

install the certificate and have it be recognized as trusted.

If you are working on a client computer at another location, accept the

certificate for just this session by clicking Yes.

If you are working at your own client computer, install the certificate on

your client computer (see below for details). After the certificate is

installed, it will be recognized as truste d.

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Installing the Certificate

To install the certificate, do the following:

1. In the Security Alert dialog box, click View Certificate. The Certificate

Information dialog box appears:

Note: There is a red and white X logo over the certifica te to indicate that it is

not trusted.

2. Click Install Certificate.

3. Follow the Instal lati on Wizard to complete the installation. Unless you

have a specific reason to choose otherwise, accept the default options.

4. When the Wizard presents a caution screen, click Yes.:

5. Click Finish to complete the installation; then click OK to close the dialog

box.

Appendix

229

Certificate Trusted

The certificate is now trusted:

When you click View Certificate, you can see that the red and white X logo is

no longer present – further indication that the certificate is trusted:

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Mismatch Considerations

If the site name or IP address used for generating the certificate no longer

matches the current address of the switch a mismatch warning occurs:

You can click Yes to go on, or you can disable mismatch checking.

To disable mismatch checking, do the followi ng:

1. After the page you are logging in to comes up open the browser’s Tools

menu; Select Internet Options → Advanced.

2. Scroll to the bottom of the list and uncheck Warn about trusted

certificates:

3. Click OK. The next time you run the browser the change will be in effect.

Appendix

231

Self-Signed Private Certificates

If you wish to create your own self-signed encryption key and certificate, a free

utility – openssl.exe – is available for download over the web at

www.openssl.org. To create your private key and certificate do the following:

1. Go to the directory where you downloaded and extracted openssl.exe to.

2. Run openssl.exe with the following parameters:

openssl req -new -newkey rsa:1024 -days 3653 -nodes -x509

-keyout CA.key -out CA.cer -config openssl.cnf

Note: 1. The command should be entered all on one line (i.e., do not press

[Enter] until all the parameters have been keyed in).

2. If there are spaces in the input, surround the entry in quotes (e.g.,

“ATEN International”).

To avoid having to input information during key generation the following

additional parameters can be used:

/C /ST /L /O /OU /CN /emailAddress.

Examples

openssl req -new -newkey rsa:1024 -days 3653 -nodes -x509

-keyout CA.key -out CA.cer -config openssl.cnf -subj

/C=yourcountry/ST=yourstateorprovince/L=yourlocationor

city/O=yourorganiztion/OU=yourorganizationalunit/

CN=yourcommonname/emailAddress=name@yourcompany.com

openssl req -new -newkey rsa:1024 -days 3653 -nodes -x509

-keyout CA.key -out CA.cer -config openssl.cnf -subj

/C=CA/ST=BC/L=Richmond/O="ATEN International"/OU=ATEN

/CN=ATEN/emailAddress=eservice@aten.com.tw

Importing the Files

After the openssl .exe program complet es, two files – CA.key ( the private key)

and CA.cer (the self-signed SSL certificate) – are created in the directory that

you ran the program from. These are the files that you upload in the Private

Certificate panel of the Security page (see Security, page 158, and Private

Certificate, page 166).

CL5708I / CL5716I User Manual

232

Clear Login Information

If you are unable to perform an Administrator login (because the Username and

Password information has become corrupted, or you have forgotten it), you can

clear the login informat ion with the following procedure.

1. Power off the switch and remove the top cover from the unit chassis.

2. Short the jumper labeled Default Password on the switch's main board

3. Power on the switch.

When you power the switch on, the following message appears on the

LCD displa y:

USERNAME AND PASSWORD INFORMATION HAS BEEN CLEARED.

PLEASE POWER OFF THE SWITCH, REMOVE THE JUMPER, CLOSE

THE CASE, THEN RESTART.

4. After you start back up, the OSD login function acts exactly the way it did

the first time the switch was run (see OSD Overview, page 31) and you can

reset passwords for the Administrators and Users.

Appendix

233

OSD Factory Default Settings

The factory default settings are as follows:

Setting Default

OSD Hotkey [Num Lock] + [-]

Remote Hotkey [Scroll Lock] [Scroll Lock]

Port ID Display Position Upper Left Corner

Port ID Display Duration 3 Seconds

Port ID Display Mode Port Number plus the Port Name

Scan Duration 5 Seconds

Scan/Skip Mode All

Screen Blanker 0 (Disabled)

Logout Timeout 0 (Disabled)

Beeper Y (Activated)

Accessible Ports F (Full) for all users on all ports

CL5708I / CL5716I User Manual

234

Optional Rack Mounting

For convenience and flexibility, three optional rack mounting kits are available:

A long bracket standard rack mounting kit for 68.0–110.0 cm racks;

A short bracket Easy-Installation rack moun t kit for 52.0–70.0 cm racks;

A long bracket Easy-Installation rack mount kit for 68.0–110.0 cm racks.

Standard - Long

To install the long bracket standard rack mount kit, simply replace the short L

brackets on the standard rack mount kit with the long ones, and mount the

switch according to the instructions given for Standard Rack Mounting,

page 14.

Easy Installation

With an Easy-Installation, kit, one person can mount the switch. To install the

Easy-Installation kit, do th e followi ng:

1. Remove the standard L brackets, and the side mounting brackets from both

sides of the switch.

Appendix

235

2. Attach the left and right easy-installation mounting rails to the insid e of

the rack. The flange that supports the switch will be to the inside.

a) Screw the front flanges to the rack first.

b) Slide the bars with the rear flanges toward the rack until the flanges

make contact with the rack, then screw the rear flanges to the rack.

(Continues on next page.)

Support

Flange

Rear Flange

Slide Bar

Rear Attachment

Sliding Bracket

Rear Flange

LEFT

RAIL

RIGHT

RAIL

CL5708I / CL5716I User Manual

236

(Continued from previous page.)

3. Slide the switch onto the support flanges. Use the screws supplied with

this package to loosely attach the front of the switch to the front of the rack

(only tighten the screws part way).

4. Slide the rear attachment sliding brackets along the slide bars until they

contact the rear of the switch, then use the screws supplied with this

package to attach the bars to the rear of the switch (tighten the screws all

the way).

M4 x 6

Phillips Head Screw

M4 x 6

Phillips Head Screw

Appendix

237

5. Slide the switch open and closed a couple of times to be sure that it is

properly aligned and operating smoothly. (See p. 21 for opening and

closing procedures.)

6. After determining that the switch is properly lined up and operating

correctly, finish up by fu lly tightening down the partially tigh tened front

attachment screws inserted in step 3.

Troubleshooting

Overview

Operation problems can be due to a variety of causes. The first step in solving

them is to make sure that all cables are securely attached and seated completely

in their sockets.

In addition, updating the product’s firmware may solve problems that have

been discovered and resolved since the prior version was released. If your

product is not running the latest firmware version, we strongly recommend that

you upgrade. See The Firmware Upgrade Utility, page 189, for upg rade

details.

Problem Solution

There are ghost images on

the external monitor. The distance between the external console and the

CL5708I / CL5716I is too great. The maximum VGA

cable distance should not exceed 20m and, in some

cases, may need to be shorter. Replace the VGA cable

with one of an appropriately short length.

CL5708I / CL5716I User Manual

238

Keyboard Invocation Keys

Two dedicated keys are provided on the keyboard module to make it eas y to

invoke Hotkey mode and the OSD, as shown in the diag ram , belo w

Note: These keys are toggles. Press them once to invoke the feature, press

them again to exit.

About SPHD Connectors

This product uses SPHD connectors for its KVM and/or

Console ports. We have specifically modified the shape of these

connectors so that only KVM cables that we have designed to

work with this product can be connected.

Appendix

239

Limited Hardware Warranty

ATEN warrants its hardware in the country of purchase again st flaws in materials and workmanship for

a Warranty Peri od of two [2] years (warranty period ma y vary in certain regions/coun tries) commencing

on the date of original purchase . This warrant y period includes the LCD panel of ATEN LCD KVM

switches. Select products are warranted for an additional year (see A+ Warranty for further details).

Cables and accessories are not covered by the St andard Warranty.

What is covered by the Limited Hardware

Warranty

ATEN will provide a repair service, without charge, during the Warranty Period. If a product is defective,

ATEN will, at its discretion, have the option to (1) repair said product with new or repaired components,

or (2) replace the entire product with an identical product or with a similar product which fulfills the same

function as the defective product. Replaced products assume th e warranty of the original product for

the remaining period or a period of 90 days, whichever is longer. When the products or components

are replaced, the replacing articles shall become customer property and the replaced articles shall

become the property of ATEN.

To learn more about our warranty policies, please visit our website:

http://www.aten.com/global/en/legal/policies/warranty-policy/

241

Index

Access, 113

Access Ports, 134

Activate Beeper, 39

Active Port

selecting, 48

Adding Users, 123

Additional Video Resolution

Procedures, 226

ADM, 38

ANMS, 137

AP GUI, 68

Array, 100

Associated Links, 120

Authentication

external, 137

Auto Scan Mode, 43, 49

Auto Scanning, 172

Exiting, 173

Invoking, 172

Invoking Auto Scan, 49

Pausing, 49, 173

Scan Interval, 172

Stopping, 49

Auto scanning, 100

Backup, 161

Beeper, 39, 51

Hotkey Control, 52

BRC, 42

Broadcast Mode, 42

Browser Login, 56

CC Management, 140

Certificate

private, 149

Signing Request, 150

CL5708 / CL5716

AC Power Rear view, 11

Front view, 9

Overview, 1

CL5708D / CL5708E

Specifications, 203

CL5708M / CL5708N

Specifications, 203

CL5716M / CL5716N

Specifications, 204

Clear Login Information, 232

Clear Name List, 39

Closing the console, 22

Components, 9

Connecting

Java Client AP, 63

Windows Client AP, 59

Connection screen

Java Client AP, 62

Windows Client AP, 58

Connection Tables, 206, 207

Connections

KVM Devices/Ports, 105

Console

Closing, 22

Opening, 21

Control Panel, 68

Java Client AP, 96

WinClient, 70

Create CSR, 150

Daisy chain connection tables, 206,

207

CL5708I / CL5716I User Manual

242

Daisy chaining, 19

Date/Time, 152

Deleting user accounts, 127

Device Assignment, 128

Device Management

ANMS, 137

Date/Time, 152

General, 132

KVM Devices, 131

Network, 133

Operating Mode, 132

Security, 141

Device Permissions

assigning, 128

DNS Server, 135, 136

DynaSync, 92

Easy installation rack

mounting, 234

Edit Port Names, 38

Event Panel , 185

External authentication, 137

F1 GOTO, 34

F2 LIST, 35

F3 SET, 36

F4 ADM, 38

F5 SKP, 41

F6 BRC, 42

F7 SCAN, 43

F8 LOUT, 43

Factory default settings, 233

Favorites, 107

Features, 3

Filter, 101 , 156

Filtering

IP, 142

MAC, 142

Firmware

upgrading, 159

Firmware Upgrade

Main firmware, 160

Firmware upgrade

enabling, 40

firmware upgrade port, 190

preparation, 190

recovery, 194

Front View, 9

General page, 132

GOTO, 34

GUI

AP, 68

Hardware requirements

cables, 7

external console, 6

Hot Plugging, 27

External console ports, 27

KVM ports, 27

Hotkey

Beeper Control, 51

Command Mode, 37

OSD, 36

Selecting the Active Port, 48

Summary Table, 54

Hotkey invocation key, 238

Hotkey Mode

exiting, 46, 47

invoking, 46

Hotkey Port Control, 45

Installation

Index

243

Daisy chaining, 19

Single Stage, 16

Invalid login, 55

Invoking Hotkey Mode, 46

Address determination, 219

Filtering, 142

IP Installer, 134, 219

IPv4 Settings, 135

IPv6 Settings, 136

Java Client AP

Connecting, 63

Connection Screen, 62

Logging in, 61

Keyboard

On-Screen, 89

Keyboard Emulation

Mac, 187

Sun, 188

Keyboard port operation, 45

Keyboard Reset, 51

KVM configuration, 105

LCD

Adjustment settings, 26

OSD configuration, 25

LDAP / LDAPS, 139

LIST, 35

List Panel, 185

Log, 155

filter, 156

Information page, 156

Log Server, 216

Configure, 179

Event Panel, 185

Events, 180

Installation, 177

List Panel, 185

Main Screen, 184

Menu Bar, 179

Options, 183

Starting Up, 178

Log server, 137, 177

Logging in

Browser, 56

Java Client AP, 61

Windows Client AP, 57

Invalid login, 55

Logout, 43

Logout timeout, 38

LOUT, 43

MAC Filtering, 142

Main Firmware Upgrade, 160

Managing Users, 123

Manual port switching, 28

Message Board

Windows Client, 86

Mode, 148

Modifying user accounts, 127

Mouse

DynaSync Mode, 92

Synchronization, 92

Mouse pointer type, 91

Mouse Problems, 211

Mouse Reset, 51

Mouse synchroni zation

Windows, 224

CL5708I / CL5716I User Manual

244

Network page, 133

Network Time, 153

Network Transfer Rate, 136

Online

Registration, iii

On-Screen Keyboard, 89

Openin g th e co nso l e , 21

Operating Mode, 132

Operating precautions, 23

Operating System

set, 39

Optional rack mounting, 234

OSD

Factory Default Settings, 233

Functions, 34

Hotkey, 31, 36

Main Screen, 32

Main Screen headings, 33

Navigation, 33

Overview, 31

Password, 31

OSD invocation key, 238

Outlet Naming, 103

Panel array, 100

Panel Array Mode, 175, 216

Panel Array toolbar, 176

Password, 31

Port Access

Access, 113

filter log, 156

KVM devices, 97

Sessions, 112

Port Access Page

Recalling, 174

Port Configuration, 117

Port Forwarding, 223

Port ID

Display Duration, 36

Display Mode, 36

Display Position, 36

Port ID numbering, 28

Port Names

edit, 38

Port Naming, 103

Port Operation, 167

Port Properties

Device Level, 117

Port Level, 118

Port Selection

Sidebar, 99

Port selection, 28

Port Toolbar, 170

Ports

connecting, 169

Powering Off, 24

Private Certificate, 149

Private Certificates, 2 31

Quick View Ports, 39

Rack Mounting

standard, 14

Rack mounting

Easy installation, 234

Optional, 234

safety information, 197

RADIUS

settings, 138

Rear View

AC power, 11

refresh screen, 83

Index

245

Requirements

Operating systems, 7

Reset on exit, 164

Reset Station IDs, 39

Restarting, 24

Restore, 161

Restore default values, 39

Restore Values, 164

RoHS, ii

Safety instructions

general, 195

rack mounting, 197

SCAN, 43

Scan, 100

Scan Duration, 36

Scan Mode, 43

SCAN/SKIP Mode, 37

Screen Blanker, 37

screen, refresh, 83

Security, 141

Selecting the Active Port, 48

Self-signed certificates, 231

Sessions, 112

SET, 36

Logout Timeout, 38

Operating System, 39

Quick View Ports, 39

Sidebar

ports/outlets, 99

Sidebar Utilities, 102

Skip Mode, 41, 50, 173

SKP, 41

Specifications

CL5708D / CL5708E, 203

CL5708M / CL5708N, 203

CL5716M / CL5716N, 204

SPHD Connectors, 238

Standard rack mounting, 14

Station IDs

reset, 39

Switching station positi ons, 27

Synchronization

mouse, 92

Tab bar, 67

Technical Support, 202

Telephone support, iii

Time, 152

Toolbar

Hotkey port switching, 172

Icons, 171

port switching, 170

Troubleshooting

General Operation, 209

Java Applet, 214

Log Server, 216

Mac Systems, 215

Mouse problems, 211

Panel Array Mode, 216

Sun Systems, 215

Web Browser, 212

WinClient ActiveX Viewer, 213

WinClient AP, 213

Trusted Certificates, 227

Upgrade firmware, 159

User Interface, 65

Tab bar, 67

Web Browser Main Page, 65

User interf ace

Page components, 66

User Management, 121

User Notice, iii

CL5708I / CL5716I User Manual

246

Users

Adding, 123

Deleting, 127

Managing, 123

Modifying, 127

Video Resolution

additional procedures, 226

Video Settings, 81

Web Browser Main Page, 65

Windows Client

Auto Scanning, 172

Message Board, 86

Windows Client AP

Connecting, 59

Connection Screen, 58

File Menu, 60

Logging in, 57

Table of Contents

ATEN L5708IM-ATA-2XK06FG User Manual

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