Table of Contents
- EMC Information
- RoHS
- User Information
- Package Contents
- Table of Contents
- About this Manual
- Conventions
- Product Information
- Chapter 1 Introduction
- Chapter 2 Hardware Setup
- Chapter 3 Livestream / Record Setup
- Chapter 4 Aten OnAir Lite App
- Chapter 5 The Firmware Upgrade Utility
- Appendix
ATEN UC3022 User Manual
Displayed below is the user manual for UC3022 by ATEN which is a product in the Video Capturing Devices category. This manual has pages.
Related Manuals
CAMLIVE™ PRO User Manual
ii
EMC Information
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE
STATEMENT: This equipment has been tested and found to comply with the
limits for a Class B digital service, pursuant to Part 15 of the FCC rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. Any changes or modifications made to
this equipment may void the user’s authority to operate this equipment. This
equipment generates, uses, and can radiate radio frequency energy. If not
installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation.
If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the
following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
FCC Caution: Any changes or modifications not expressly approved by the
party responsible for compliance could void the user's authority to operate this
equipment.
KCC Statement
CAMLIVE™ PRO User Manual
iii
The frequnecy and maximum EIRP Power in EU are listed as below
2402MHz~2480MHz:0.32dBm
You are cautioned that changes or modifi cations not expressly approved by the
part responsible for compliance could void the user’s authority to operate the
equipment.
FCC RF Radiation Exposure Statement:
1. This Transmitter must not be co-located or operating in conjunction with
any other antenna or transmitter.
2. This equipment complies with FCC RF radiation exposure limits set forth
for an uncontrolled environment. This equipment should be installed and
operated with a minimum distance of 20 centimeters between the radiator
and your body.
Radiation Exposure Statement: This equipment complies with IC radiation
exposure limits established for an uncontrolled environment. This equipment
must be installed and operated with a minimum distance of 20 cm between the
radiation source and your body.
Declaration d'exposition aux radiations: Cet equipement est conforme aux
limites d'exposition aux rayonnements IC etablies pour un environnement non
controle. Cet equipement doit etre installe et utilise avec un minimum de 20 cm
de distance entre la source de rayonnement et votre corps.
This equipment should be installed and operated with a minimum distance of 20
cm between the radiator and your body.
Dieses Gerät sollte mit einem Mindestabstand von 20 cm zwischen dem Kühler
und Ihrem Körper installiert und betrieben werden.
RoHS
This product is RoHS compliant.
CAMLIVE™ PRO User Manual
iv
警告使用者：
根據 NCC 低功率電波輻射性電機管理辦法規定：
第十二條 經型式認證合格之低功率射頻電 機，非 經許可， 公司、 商號
或使用者均不得擅自變更頻率、加大功率或變更原設計之特性及功能。
第十四條 低功率射頻電機之使用不得影響飛航安全及干擾合法通信；
經發現有干擾現象時，應立即停用，並改善至無干擾時方得繼續使用。
前項合法通信，指依電信法規定作業之無線電通信。低功率射頻電機須
忍受合法通信或工業、科學及醫療用電波輻射性電機設備之干擾。
製造商：
宏正自動科技股份有限公司
地址
：新北市汐止區大同路二段 125 號三樓
最大操作環境溫度 :
40ºC
最大額定電壓 :
DC 5V
設備名稱
Equipment
Name
CAMLIVE™ PRO
雙
HDMI
至
USB-C UVC
視訊影像擷取
器
型號
(型式)
Type designa-
tion (Type)
UC3022
單元
Unit
限用物質及其化學符號
Restricted substances and its chemical symbols
鉛
Lead
(Pb)
汞
Mercury
(Hg)
鎘
Cadmium
(Cd)
六價鉻
Hexavalent
chromium
(Cr
+6
)
多溴聯苯
Polybrominated
biphenyls
(PBB)
多溴二苯醚
Polybrominated
diphenyl ethers
(PBDE)
電纜線
Cable
－○ ○ ○ ○ ○
印刷電路部件
PCBA
－○ ○ ○ ○ ○
塑膠
/
其他部件
Plastic / Other
parts
○○ ○ ○ ○ ○
金屬部件
Metal
parts
－○ ○ ○ ○ ○
備考
1.
〝超出
0.1 wt %
〞及 〝超出
0.01 wt %
〞係指限用物質之百分比含量超出百分比含量基準值。
Note 1
：
“Exceeding 0.1 wt %” and “exceeding 0.01 wt %” indicate that the percentage content of the restricted
substance exceeds the ref erence percentage value of pres ence condition.
備考
2.
〝○〞係指該項限用物質之百分比含量未超出百分比含量基準值。
Note 2
：
“
○
” indicates that the percentage content of the res tricted substance does not exceed the percentage of
reference value of presenc e.
備考
3.
〝－〞係指該項限用物質為排除項目。
Note 3
：
“−” indicate s that the restricted substance corresponds to the exemption.
CAMLIVE™ PRO User Manual
v
User Information
Online Registration
Be sure to register your product at our online support center:
Telephone Support
For telephone support, call this number:
User Notice
All information, documentation, and specifications contained in this manual are
subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of the
manufacturer's software described in this manual is sold or licensed as is.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior to
operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT
BEFORE USE.
International http://eservice.aten.com
International 886-2-8692-6959
China 86-400-810-0-810
Japan 81-3-5615-5811
Korea 82-2-467-6789
North America 1-888-999-ATEN ext 4988
1-949-428-1111
CAMLIVE™ PRO User Manual
vi
Package Contents
1 UC3022 CAMLIVE™ PRO Dual HDMI to USB-C UVC Video Capture
1 USB-B to USB-C Cable
1 USB-B to USB-A Cable
1 Power Adapter
1 Camera Mount Adapter Kit
1 User Instructions
*When using the CAMLIVE™ PRO, if you are only detecting MJPG
video, please disconnect the USB-B to USB-C cable that you connected
with the host. Flip the USB-C head around and reconnect it to the host.
Please refer to Using the USB Cables on page 22 for more details.
Note: Make sure that all of the components are present and in good
order. If anything is missing or was damaged in shipping, contact
your dealer.
CAMLIVE™ PRO User Manual
vii
Table of Contents
EMC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
1. Introduction
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Planning the Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Supported Operating System and Requirements . . . . . . . . . . . . . . . . . . . 3
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2. Hardware Setup
Mounting the Camera Mount Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Connecting the CAMLIVE™ PRO Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Aten OnAir Lite App Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Phone Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Android Smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
3. Livestream / Record Setup
Livestream / Record Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Discovering CAMLIVE on your System. . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Mac Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Windows Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Video and Audio Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Using the USB Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
HDCP Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Resetting the CAMLIVE™ PRO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
4. Aten OnAir Lite App
ATEN OnAir Lite Application. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
CAMLIVE™ PRO User Manual
viii
Supported Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Installing the CAMLIVE™ PRO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Connecting the CAMLIVE™ PRO on your Mobile Device . . . . . . . . 26
Disconnecting the CAMLIVE™ PRO from your Mobile Device . . . . . 27
Page Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Information Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Video Mixer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Scene Editor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Overlay Button. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Switching Video Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Reset Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Resize/Crop Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Resize . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Crop. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Audio Mixer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Settings Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Chroma Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Selecting Color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Auto Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
More Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Resetting the CAMLIVE™ PRO . . . . . . . . . . . . . . . . . . . . . . . . . . 43
ATEN OnAir Lite App Factory Default Settings . . . . . . . . . . . . . . . . . . . . 44
5. The Firmware Upgrade Utility
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Downloading the Firmware Upgrade Package . . . . . . . . . . . . . . . . . . 47
Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Starting the Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Upgrade Succeeded . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Upgrade Failed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Appendix
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
CAMLIVE™ PRO User Manual
ix
About this Manual
This user manual is provided to help you get the most from the CAMLIVE™
PRO unit. It covers all aspects of installation, configuration, and operation. An
overview of the information found in the manual is provided below.
Chapter 1, Introduction introduces you to the Dual HDMI to USB-C UVC Video
Capture. Its purpose, features, installation considerations, and panel
components are presented and described.
Chapter 2, Hardware Setup describes the steps that are necessary to quickly
and safely set up your installation.
Chapter 3, Livestream / Record Setup explains how to find CAMLIVE on your
system and presents how to setup video and audio source using an example
live-stream/record software/platform.
Chapter 4, Aten OnAir Lite App explains how to download and configure the
CAMLIVE™ PRO’s OnAir Lite App.
Chapter 5, The Firmware Upgrade Utility explains how to download the
CAMLIVE™ PRO’s firmware and upgrade the device using the utility.
An Appendix provides a list of safety instructions and precautions, contact
information for ATEN technical support, product specifications, and other
technical information.
Note:
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the unit or any connected
devices.
ATEN regularly updates its product documentation for new features and
fixes. For an up-to-date CAMLIVE™ PRO documentation, visit http://
www.aten.com/global/en/
CAMLIVE™ PRO User Manual
x
Conventions
This manual uses the following conventions:
Product Information
For information about all ATEN products and how they can help you connect
without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller.
Visit ATEN on the Web for a list of locations and telephone numbers:
Monospaced Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means to
press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
♦Bullet lists provide information, but do not involve sequential steps.
→Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start
→
Run means to
open the Start menu, and then select Run.
Indicates critical information.
International http://www.aten.com
North America http://www.aten-usa.com
1
Chapter 1
Introduction
Overview
The CAMLIVE™ PRO is designed to easily capture and mix the two connected
4K video sources in FHD format for livestream purpose with outstanding video
effects and remarkable image quality. This video capture device combines
video capture, encoding, and 2-channel video mixing and switching from HDMI
source and professional line-level audio device. It helps livestreaming become
unique and stand out from thousands of CDN videos. The CAMLIVE™ PRO
supports easy switch between multiple connected sources and combine them
for a rich information delivery in steaming. In addition, it automatically converts
the sources to clean-looking USB video format in 720P or 1080P, which is sent
to your laptop/smartphone via USB.
Easy to use – the CAMLIVE™ PRO provides an intuitive ATEN OnAir Lite App.
This App places everything you need to customize your video stream right at
your fingertips. Combine, crop, and scale video to make outstanding PnP
layouts. Preset up to 8 custom scenes and manage audio sources with the
intuitive touch panel interface for a superior pro-level finish. Open up a world of
possibilities by using the chroma keying. You can make it look like you are
anywhere by changing the background for eye-popping effects.
Providing smooth video streaming workflow for dual camera or single operator
setups, the CAMLIVE™ PRO allows any streamer to broadcast over internet
for higher quality livestream to major streaming services or remote conferencing
service such as YouTube Live, Facebook, OBS, Microsoft Teams, Microsoft
Mixer, Zoom, CameraFi, and Twitch. It enables eye-popping, high-quality one
stop programming streaming broadcasting capability with PC and Mac platform.
Whether you're capturing, editing or streaming, the CAMLIVE™ PRO is flexible
enough to fit all independent livestreaming broadcasting environments. This
micro device packs several features in one such as and its lightweight design
makes it possible to fit in any case and bring it to any live event. With just the
CAMLIVE™ PRO, companion app, and your laptop / smartphone, you have all
the devices you need to present engaging livestreaming that will rival the most
advanced streamers on social media and provides an easy-to-use solution.
CAMLIVE™ PRO User Manual
2
Features
Mix and capture two unencrypted 4K live videos at 1080P UVC format on
PC or mobile device via USB 3.x interface with seamless transition
Intuitive Android/iOS App control – set up your camera gear and direct your
show from anywhere
Supports real-time HDMI program video preview
Easily identifiable chroma keys – can make the video look like you are
anywhere by changing the background
Provides audio mixer with additional dual analog audio inputs
Supports protected video (encrypted) switching mode for regular event
usage
Compatible with USB & Thunderbolt 3 (USB-C)
Planning the Installation
Requirements
Prepare the following before installing the CAMLIVE™ PRO unit:
2 HDMI source devices
1 HDMI display
1 XLR audio source
1 RCA audio source
1 Mobile Device (Android / iOS)
Chapter 1. Introduction
3
Supported Operating System and Requirements
Note: For Windows 7 users, please download and install the Win7_driver from
on our website. To download the driver, see Downloading the Firmware
Upgrade Package, page 47.
Operating System Minimum Hardware Requirement
Windows 7 with Win7_driver installed CPU: Intel® i3 Dual Core 2.8Ghz or higher
RAM: 4GB or more
One USB-C Interface or USB-A Interface
Windows 10 or later
OS X 10.13 or later
Android 5.0.1 or later with UVC support Android smartphone with UVC and USB-C
Interface
CAMLIVE™ PRO User Manual
4
Components
Front View
No. Component Description
1
HDMI 1 Video
Status LED
The LED lights green to indicate the HDMI 1 video source
connection is in effect.
HDMI 1 Audio
Status LED
The LED lights green to indicate the HDMI 1 audio source
connection is in effect.
The LED lights orange to indicate the HDMI 1 audio source
connection is muted.
2
HDMI 2 Video
Status LED
The LED lights green to indicate the HDMI 2 video source
connection is in effect.
HDMI 2 Audio
Status LED
The LED lights green to indicate the HDMI 2 audio source
connection is in effect.
The LED lights orange to indicate the HDMI 2 audio source
connection is muted.
3
Analog 1 Audio
Status LEDs
The LED lights green to indicate the Analog 1 (RCA) audio
source connection is in effect.
The LED lights orange to indicate the Analog 1 (RCA) audio
source connection is muted.
Analog 2 Audio
Status LEDs
The LED lights green to indicate the Analog 2 (XLR) audio
source connection is in effect.
The LED lights orange to indicate the Analog 2 (XLR) audio
source connection is muted.
4
123
Chapter 1. Introduction
5
4 Bluetooth Link
Pushbutton
Press to quickly switch between scene 1 and scene 2.
Press and hold 3 seconds to disconnect the bluetooth
connection between CAMLIVE™ PRO and your mobile
device.
Press and hold the Bluetooth Link Pushbutton, and power on
the CAMLIVE™ PRO to perform a firmware upgrade. See
Preparation, page 48.
Press and hold the Bluetooth Link Pushbutton, power on the
CAMLIVE™ PRO, and wait for 10 seconds to reset the unit.
See Resetting the CAMLIVE™ PRO, page 24.
Note:
All the LEDs blink at the same time to indicate that the firmware upgrade is in
progress.
The HDMI 1 Video Status LED and the HDMI 2 Video Status LED blink once every
0.5 seconds for 3 seconds when you disconnect the bluetooth connection.
No. Component Description
CAMLIVE™ PRO User Manual
6
Rear View
No. Component Description
1USB-B UVC
Output Port
Connects to a host.
2 HDMI Program
Output Port
Programmed (PGM) Video Output.
3 HDMI 2 Input
Port
Connects to an HDMI input.
4 HDMI 1 Input
Port
Connects to an HDMI input.
5 Power Jack The power adapter plugs here.
6 Analog 2 Input
Port
Connects XLR audio source here.
7 Analog 1 Input
Port (L/R)
Connects RCA audio source here.
8 HDCP Switch Switch to display HDCP protected content.
9 Kensington Lock Kensington security slot plugs here.
4
123
78 9
56
7
Chapter 2
Hardware Setup
Mounting the Camera Mount Adapter
To mount the camera mount adapter, screw the camera mount adapter on the
bottom of the CAMLIVE™ PRO with the screws provided in the Camera Mount
Adapter Kit.
Optional Rack Mounting
For convenience and flexibility, the CAMLIVE™ PRO is compatible with the
Teranex Mini Rack Shelf.
Please review the safety information regarding the placement
of this device in Safety Instructions, page 53.
M3 x 5
1/4” Tripod Mount Thread
CAMLIVE™ PRO User Manual
8
Connecting the CAMLIVE™ PRO Unit
Follow the steps below to connect the CAMLIVE™ PRO.
1. Plug the power adapter cable into the Power Jack.
2. Connect your first HDMI source device to the HDMI 1 Input Port.*
3. Connect your second HDMI source device to the HDMI 2 Input Port.*
4. Connect the HDMI Program Output Port to an HDMI-enabled display using
an HDMI cable (not included) to display your pre-programmed HDMI
content.
5. If your laptop only has a USB-A interface, connect the USB-B to USB-A
Cable (included) to your laptop. Or, if your Android mobile device / laptop
4
1
2
3
9
5
6
8Install App
or or
HDMI Source
(unencrypted)
HDMI Display
Power Adapter
Laptop & Mobile
Devices
7
Audio Sources
or
Chapter 2. Hardware Setup
9
only has a USB-C interface, connect the USB-B to USB-C Cable (included)
to your Android mobile device / laptop respectively.
6. Connect your XLR audio source to the Analog 2 Input Port.
7. Connect your RCA audio source to the Analog 1 Input Port.
8. Open the ATEN OnAir Lite App to pair up the CAMLIVE™ PRO with your
app installed mobile device. For more information, see Aten OnAir Lite App,
page 25.
Note: Please make sure to enable the GPS function before you begin to
use the ATEN OnAir Lite App.
9. (Optional) For video switching, to display the HDCP protected content to
the connected HDMI display (without video capture), please put the HDCP
Switch to ON.
Note: * The CAMLIVE™ PRO cannot capture HDCP protected content.
Android iOS
CAMLIVE™ PRO User Manual
10
Aten OnAir Lite App Installation
Download and install the ATEN OnAir Lite App from the Play Store to your
Android mobile device. This App is designed for the UC3022 to manage and edit
the program results. The ATEN OnAir Lite App includes the following power
features.
Storyboard-like management
Scenes editor
Audio sensing switch
Chroma keyin management
Audio mixer management
Phone Tray
A phone tray is available for the mobile device to sit in. To use the phone tray
for your mobile device, follow the steps below.
1. Simply slide the phone tray out from the CAMLIVE™ PRO.
2. Place your mobile device on it.
Phone Tray
Chapter 2. Hardware Setup
11
Software
To enable CAMLIVE™ PRO, please download and install a suitable video
recording or live streaming software for your requirement.
PC
Below lists some examples of supported video recording / live streaming
software for PC.
All trademarks are property of their respective owners.
OBS: https://obsproject.com
Xsplit: https://www.xsplit.com
https://www.youtube.com
https://www.facebook.com
https://www.zoom.com
https://www.skype.com
https://www.microsoft.com/en-us/microsoft-365
Android Smartphone
Below is an example of supported video recording / live streaming for Android
smartphone.
All trademarks are property of their respective owners.
http://www.camerafi.com/supported-devices/
A general reference of how to go about using CAMLIVE™ PRO is described in
the next chapter.
CAMLIVE™ PRO User Manual
12
This Page Intentionally Left Blank
13
Chapter 3
Livestream / Record Setup
Livestream / Record Platform
Below lists a few of the available live-streaming or recording software/platforms:
OBS: https://obsproject.com
Xsplit: https://www.xsplit.com
https://www.youtube.com
https://www.facebook.com
https://www.zoom.com
https://www.skype.com
https://www.microsoft.com/en-us/microsoft-365
All trademarks are property of their respective owners.
Discovering CAMLIVE on your Syste
m
CAMLIVE™ PRO is a plug-and-play device, please make sure your system is
able to discover it. After connecting CAMLIVE™ PRO as shown in Connecting
the CAMLIVE™ PRO Unit on page 8, refer to the examples below on how your
system may discover CAMLIVE™ PRO.
Mac Operating System
1. On the desktop, click to select “Go” followed by “Utilities”.
CAMLIVE™ PRO User Manual
14
2. On the “Utilities” window, double-click “System Information” to bring up the
system window.
3. Go to the USB page by clicking “USB” under “Hardware”.
Chapter 3. Livestream / Record Setup
15
4. Under “USB 3.0 Bus”, you should see an “UVC UAC Device”. This
indicates that your system has successfully discovered CAMLIVE™ PRO.
Go to the next section for an example of how to setup both video and audio for
live-streaming and recording using CAMLIVE™ PRO.
CAMLIVE™ PRO User Manual
16
Windows Operating System
This is an example used in a Windows 10 Operating System.
1. On a Windows 10 desktop, go to Control Panel and select System.
2. The System window appears, select Device Manager.
Chapter 3. Livestream / Record Setup
17
3. The Device Manager window appears. Click on Cameras and Sound,
video and game controllers.
4. You should see an “USB Video Device” in the Camera list, and an “USB
Audio Device” in the Sound, video and game controllers list. This indicates
that your system has successfully discovered CAMLIVE™ PRO.
CAMLIVE™ PRO User Manual
18
Video and Audio Setup
After your system discovers CAMLIVE™ PRO, choose your livestream/record
platform. You will need to setup the video and audio source coming from
CAMLIVE™ PRO.
Follow the steps below to setup your video and audio sources (separately).
Note: OBS software is the example used in the setup steps below.
1. On your system, open the OBS software.
Chapter 3. Livestream / Record Setup
19
2. Locate and click the “+” button on the bottom of the “Sources” pane
(outlined in red in the picture below) to open the add source menu:
3. Select “Video Capture Device” or “Audio Capture Device.
CAMLIVE™ PRO User Manual
20
4. A pop-up window will be shown for you to name the video/audio source.
Click the “OK” button to continue.
It is recommended that “Make source visible” is checked.
5. On the properties page, click the drop-down menu named “Device” to
select CAMLIVE™ PRO’s video/audio source. Both the video and audio
sources of CAMLIVE™ PRO have the name “HDMI to U3 capture”.
After selecting the video source, the image from CAMLIVE™ PRO should
be displayed as shown below.
Chapter 3. Livestream / Record Setup
21
Click the “OK” button to continue.
6. For successful setup, the sources will be shown in the “Source” panel.
Setup of video and audio sources are complete, you can now start live-
streaming/video recording.
Detailed configuration of your live-streaming/video recording software/platform
is not within the scope of this user manual, please refer to the software/
platform’s instruction guides/manual.
CAMLIVE™ PRO User Manual
22
Using the USB Cables
When connecting CAMLIVE™ PRO on a PC with a USB2.0 interface, it will
automatically set the provided compressed video quality to the MJPEG
compression mode to fit the data bandwidth. For better video quality, we
strongly recommend to connect CAMLIVE™ PRO to a USB3.1 Gen1 interface.
To make sure the result match your media output you wish to capture, please
check the detected video format from your capture software first.
Capture device custom setting page examples displaying USB 3.1-RAW and
USB2.0-MJPEG on OBS software are shown below:
USB2.0 mode with MJPEG video format only
USB3.1 mode with RAW (YUY2) and MJPEG video formats
Chapter 3. Livestream / Record Setup
23
If you find that the captured media only has MJPEG format, simply flip the USB-
B to USB-C Cable connector connected to the CAMLIVE™ PRO as shown in
the diagram below:
HDCP Switching
To display HDCP protected content via the HDMI Program Output Port using an
HDMI cable, switch the HDCP Switch to ON. The default is OFF.
Note: 1. The CAMLIVE™ PRO cannot capture HDCP protected content.
2. UVC / UAC become unavailable when the HDCP Switch is switched
to ON.
HDCP
PGM HDMI
Output
Resolution
USB Video
Output Mode UVC Video Output Format
OFF 720p, 1080p
PC 720p, 1080p MJPEG or YUY2
Phone 720p, 1080p MJPEG
ON 720p, 1080p,
2160p @ 30Hz
N/A N/A
HDCP Switch
CAMLIVE™ PRO User Manual
24
Resetting the CAMLIVE™ PRO
To reset the CAMLIVE™ PRO to its default settings, do the following:
1. Press and hold the Bluetooth Link Pushbutton.
2. Plug the power adapter cable into the power jack to power on the
CAMLIVE™ PRO. Wait for 10 seconds before you release the Bluetooth
Link Pushbutton.
3. The front panel LEDs blink together once every 0.1 seconds and the
CAMLIVE™ PRO resets itself back to default settings.
Bluetooth Link Pushbutton
25
Chapter 4
Aten OnAir Lite App
ATEN OnAir Lite Application
ATEN OnAir Lite App acts as the central controller for CAMLIVE™ PRO. The
app’s design is a control panel where you can monitor program results, edit
scenes, setup video and audio settings, etc. Download the ATEN OnAir Lite app
from the App Store or Google Play and install it on your mobile device.
Note: 1. The maximum operating hour for the ATEN OnAir Lite App is 4 hours.
2. Please make sure to enable the GPS function before you begin to use
the ATEN OnAir Lite App.
Supported Systems
The ATEN OnAir Lite App supports the following mobile operating systems:
Installing the CAMLIVE™ PRO
1. Install the CAMLIVE™ PRO App on a mobile device.
a) From the mobile device, tap the App Store or Google Play
icon.
b) In the search box, type “CAMLIVE™ PRO”.
c) Tap CAMLIVE™ PRO and install the app.
2. From the mobile device, tap the CAMLIVE™ PRO icon .
3. Follow the on-screen instructions.
Mobile Operating System Supported Versions
Android version 5 or later
iOS version 10 or later
CAMLIVE™ PRO User Manual
26
Connecting the CAMLIVE™ PRO on your Mobile Device
CAMLIVE™ PRO is a plug-and-play device, after connecting CAMLIVE™
PRO as shown in Connecting the CAMLIVE™ PRO Unit on page 8. Open the
On Air Lite App, it automatically searches for the CAMLIVE™ PRO, and press
Connect.
When you have connected to the CAMLIVE™ PRO successfully, the screen
below appears.
Chapter 4. Aten OnAir Lite App
27
When your mobile device is out of range, a warning message below appears.
To connect back to the CAMLIVE™ PRO, press Connect and follow the on-
screen instructions as explained in page 26.
Disconnecting the CAMLIVE™ PRO from your Mobile
Device
To connect another mobile device to the CAMLIVE™ PRO, press the Bluetooth
Link Pushbutton for 3 seconds. HDMI1 and HDMI 2 LEDs blink together once
every 0.5 seconds for 3 seconds.
CAMLIVE™ PRO User Manual
28
Page Components
Information Tab
To browse the current software and firmware version, tab from the ATEN
OnAir Lite App screen.
No. Component Description
1 Deck Selector Tap to select the desired configuration deck.
Three decks are available: Video Mixer, Audio Mixer, and
Settings.
2 Information Tap to see the current software version, and firmware
version information. See Information Tab, page 28.
3 Deck Content The content depends on the selected deck.
Chapter 4. Aten OnAir Lite App
29
Video Mixer
The Video Mixer deck page allows you to adjust effect on your video, scene
selection and editing, and transition control.
The components of the page is shown below:
No. Component Description
1 Scene
Selector
8 scenes are shown here.
Blue outline scene = HDMI 1.
e.g.
Orange outline scene = HDMI 2.
e.g.
Tap a scene to put the scene into the PRV Preview section.
To put the scene in PRV Preview to PGM Preview, use the
Transition Control (explained below).
2 Scene
Editor
You can configure each individual scenes by tapping this icon.
Refer to on page 30 on how to edit each scene.
CAMLIVE™ PRO User Manual
30
3 Enlarge
4 Transition
Control
Controls the switching for the current stream (PGM).
To s w it ch ,
1. Tap the Cut button; or
2. Select a specified time between 1s, 2s, and 3s transition,
and tap the Fade button.
Using the Cut button
The transition happens immediately when you tap the Cut
button.
Using the Fade button
Tapping the Fade button will begin the transition after a
specified time (1, 2, and 3 seconds).
5 Effect
Control Tap to enable the chroma key effect to the HDMI
display connected on the HDMI Program Output Port. See
Chroma Key, page 39 for more details.
Tap to switch display content for the HDMI
display connected on the HDMI Program Output Port to follow
the input audio source. See Auto Switch, page 41.
Tap to bring a blank background to the HDMI
display connected on the HDMI Program Output Port.
No. Component Description
Chapter 4. Aten OnAir Lite App
31
Scene Editor
To edit a scene, follow the steps below.
1. Select a scene from the scene selector.
2. Tap the button from the Video Mixer page.
An example of a PIP2 is used and shown below:
No. Component Description
1 Return Button Tap to return to the Video Mixer page
2 Scene Name This region displays the scene name. Tap to edit the scene
name.
3 Overlay Button Tap to switch between main display and overlay display.
You can also resize and crop the overlay scene.
4 Switch Video
Source (Dual-
View)
Druing dual-view, tap this button to switch video source
position between HDMI 1 and HDMI 2. You can also resize
and crop the switched source.
5 Reset Button Tab to reset the current scene.
6 HDMI 2
Display and
Resize Tool
Displays the HDMI 2 content with resize / crop tool.
To resize the HDMI 2 content, see Resize, page 33.
To crop the HDMI 2 content, see Crop, page 34.
7 HDMI 1
Display and
Resize Tool
Displays the HDMI 1 content with resize / crop tool.
To resize the HDMI 1 content, see Resize, page 33.
To crop the HDMI 1 content, see Crop, page 34.
CAMLIVE™ PRO User Manual
32
Overlay Button
To view the overly display from a dual-view scene, tap from the Scene
Editor page.
Switching Video Source
To switch the video source position between HDMI 1 and HDMI 2, tap from
the Scene Editor page.
8 Layout
Selection
Tap to select a preferred layout. You can also resize the
dual-view.
No. Component Description
Chapter 4. Aten OnAir Lite App
33
Reset Button
To reset or undo any changes made to the selected scene, tap from
the Scene Editor page. A warning message appears, click OK.
Resize/Crop Tool
This section describes how to resize or crop HDMI 1 and HDMI 2 of the scene
layout.
Resize
To resize HDMI 1 and HDMI 2 display content, select a scene and tap
button from the Video Mixer page. A resize tool will be visible on the HDMI
1 and HDMI 2 displays in the scene editor page. An example of a PIP2 is used
and shown below:
Tap and hold to drag the resize tool to resize the displays.
CAMLIVE™ PRO User Manual
34
Crop
To crop HDMI 1 and HDMI 2 display content, select a scene and tap
button from the Video Mixer page. A crop tool will be visible on the HDMI 1
and HDMI 2 displays in the scene editor page. An example of a PIP2 is used
and shown below:
To crop the display content, follow the steps below.
1. Tap the crop tool button and the screen below appears.
Chapter 4. Aten OnAir Lite App
35
2. Tap the enlarge button to crop the display content. The screen below
appears.
3. Tap and hold to drag the cropping tool point to adjust the cropping
area. Tap and hold to relocate the cropping area.
4. When completed, tap Done.
CAMLIVE™ PRO User Manual
36
Audio Mixer
The components of the Audio Mixer deck page is shown below:
No. Component Description
1 Audio Level
Control
Slide the volume slider to control the volume of each audio
source.
Chapter 4. Aten OnAir Lite App
37
2 Audio Control Tap to select and adjust audio control. For the LEDs status
indication, see Front View, page 4.
HDMI1 and HDMI2:
Tap to select an audio control for HDMI 1 and HDMI 2
between AFV, ON, and MUTE.
AFV (Audio-Follow-Video): Broadcasting the source’s
video and audio at the same time.
ON: The audio is turned on (unmuted).
MUTE: The audio is turned off (muted).
ANALOG 1:
Tap to select an audio control for ANALOG 1 between ON,
and MUTE.
ON: The audio is turned on (unmuted).
MUTE: The audio is turned off (muted).
ANALOG 2:
Tap to select an audio control and adjust MIC Gain settings
for ANALOG 2 between ON, and MUTE.
ON: The audio is turned on (unmuted).
MUTE: The audio is turned off (muted).
Gain: Select the threshold between 0dB, +6dB, +12dB,
+18dB, +24dB, and +30dB.
Type: Select between Mono and Stereo.
No. Component Description
CAMLIVE™ PRO User Manual
38
PGM:
Tap to select an audio control and adjust compressor
settings for PGM between ON, and MUTE.
ON: The audio is turned on (unmuted).
MUTE: The audio is turned off (muted).
Compressor: Tap to enable or disable the compressor
function and drag the dial to adjust the threshold. The
default setting is disable.
The Compressor looks like this
when it is disabled.
The Compressor looks like this
when it is enabled.
3L/R Balance
Control
Tap and hold to drag and control which side of the sound
source is to be more emphasized.
4 PGM Level
Control
Slide the volume slider to control the volume of PGM.
No. Component Description
Chapter 4. Aten OnAir Lite App
39
Settings Panel
The Settings deck page is shown below:
Chroma Key
Chroma key allows user to composite two HDMI sources based on a color
range, it usually goes hand-in-hand with a green screen. Our ATEN OnAir Lite
App removes the color screen background and fill in the area with the HDMI
sources.
CAMLIVE™ PRO User Manual
40
Selecting Color
Selects a color background for the target input by adjusting the Hue, Saturation,
and Brightness. When completed, tap Done.
No. Component Description
1 Target Input Selects a target input for the Chroma Key.
2 Select Color Selects a color background for the HDMI input source to be
fully transparent.
3 Color Range Adjust the color range for the colored background.
4 Threshold Adjust the threshold for the colored background.
Chapter 4. Aten OnAir Lite App
41
Auto Switch
Auto switch allows user to switch the HDMI display content connected on the
HDMI Program Output Port to automatically follow with the input audio source.
You can select a scene for each audio input source for the auto switch.
Note: See Scene Selector, page 29 for more details.
No. Component Description
1 HDMI 1 Selects a scene for the HDMI 1.
2 HDMI 2 Selects a scene for the HDMI 2.
3 ANALOG 1 Selects a scene for the ANALOG 1.
4 ANALOG 2 Selects a scene for the ANALOG 2.
CAMLIVE™ PRO User Manual
42
More Settings
Tap on the to adjust the audio sensitivity and duration.
Advanced
No. Component Description
1 Resolution Selects a resolution for the HDMI display content when the
HDCP is turned on.
Note: 4K resolution is not supported when the HDCP is
turned off, see HDCP Switching, page 23 for details.
2 Frame Rate Selects a frame rate for the HDMI display content when the
HDCP is turned on.
3 USB Video
Output
Selects a USB video output between Phone and PC.
4 Border Sets a video border for the HDMI display content.
Chapter 4. Aten OnAir Lite App
43
Resetting the CAMLIVE™ PRO
To reset the CAMLIVE™ PRO back to the factory settings, tap .
A warning message appears, click OK.
CAMLIVE™ PRO User Manual
44
ATEN OnAir Lite App Factory Default Settings
The OnAir Lite App factory default settings are as follows:
Deck Component Setting Default
Video Layout Name 1 ch1
2ch2
3PIP1
4PIP2
5PBPFH
6PBPFV
7PBP1
8POP
Transition Effect Cut
Duration 0.3 seconds
Audio HDMI 1 Volume AFV, 0dB
HDMI 2 Volume AFV, 0dB
ANALOG 1
(RCA)
Volume On, 0dB
ANALOG 2
(XLR)
Volume On, 0dB
Gain 0dB
Type Mono
PGM Volume On, 0dB
Compressor Off, 0dB
Chapter 4. Aten OnAir Lite App
45
Settings CHROMA
KEY
Target Input HDMI 1
Select Color 130 / 130 / 130
Color Range 50
Threshold 50
AUTO
SWITCH
HDMI 1 X
HDMI 2 X
Analog 1 X
Aanalog 2 X
Sensitivity 50
Duration 1
ADVANCED Resolution 1080p (HDCP On)
Frame Rate 60
Border Off
USB Video Output PC
CAMLIVE™ PRO User Manual
46
This Page Intentionally Left Blank
47
Chapter 5
The Firmware Upgrade Utility
Overview
The purpose of the Firmware Upgrade Utility is to provide an easy process for
users to upgrade the CAMLIVE™ PRO unit to either support PC video capture,
or Android smartphone video capture capability.
As new firmware versions become available, new firmware upgrade packages
are posted on our website. Check the website regularly to find the latest
information and packages.
Downloading the Firmware Upgrade Package
To download the firmware upgrade package:
1. On our Website, go to Support Center - Download and choose the device
model, or from the CAMLIVE™ PRO product page, click on the Support
and Downloads tab, and go to Software & Drivers. A list of available
firmware upgrade packages appears.
2. Choose the firmware upgrade package that you wish to install (usually the
most recent) and download it to your computer.
Note: For Windows 7 users, please download and install the Win7_driver
from on our website after the upgrade is successful. See Starting the
Upgrade, page 49.
CAMLIVE™ PRO User Manual
48
Preparation
To prepare for the firmware upgrade, do the following:
1. Press and hold the Bluetooth Link Pushbutton.
2. Plug the power adapter cable into the power jack to power on the
CAMLIVE™ PRO. The front panel LEDs blink together once every 0.5
seconds to indicate Firmware Upgrade Mode is in effect.
3. Connect the USB-B UVC Output Port to the host. If your laptop only has a
USB-A interface, connect the (included) USB-B to USB-A adapter between
the host and the USB-B UVC Output Port.
Bluetooth Link Pushbutton
or
Chapter 5. The Firmware Upgrade Utility
49
Starting the Upgrade
To upgrade the CAMLIVE™ PRO, follow the steps below:
1. Run the downloaded Firmware Upgrade Package file – either by double
clicking the file icon, or by opening a command line and entering the full
path to it.
The Firmware Upgrade Utility Welcome screen appears:
Note: The screens shown in this section are for reference only. The
wording and layout of the actual screens put up by the Firmware
Upgrade Utility may vary slightly from these examples.
2. Read the License Agreement (enable the I Agree radio button).
CAMLIVE™ PRO User Manual
50
3. Click Next to continue. The Firmware Upgrade Utility main screen appears:
The Utility inspects your installation. All the devices capable of being
upgraded by the package are listed in the Device List panel.
4. Click Next to perform the upgrade.
If you enabled Check Firmware Version, the Utility compares the device’s
firmware level with that of the upgrade files. If it finds that the device’s
version is higher than the upgrade version, it brings up a dialog box
Chapter 5. The Firmware Upgrade Utility
51
informing you of the situation and gives you the option to Continue or
Cancel.
If you didn’t enable Check Firmware Version, the Utility installs the upgrade
files without checking whether they are a higher level, or not.
As the Upgrade proceeds, status messages appear in the Status Messages
panel, and the progress toward completion is shown on the Progress bar.
Upgrade Succeeded
After the upgrade has completed, a screen appears to inform you that the
procedure was successful:
Click Finish to close the Firmware Upgrade Utility.
After a successful completion, the CAMLIVE™ PRO exit Firmware Upgrade
Mode, and resets itself.
Note: For Windows 7 users, please download and install the Win7_driver from
on our website after the upgrade is successful. To download the driver,
see Downloading the Firmware Upgrade Package, page 47.
CAMLIVE™ PRO User Manual
52
Upgrade Failed
If the Upgrade Succeeded screen doesn’t appear, it means that the upgrade
failed to complete successfully, in which case you should do the following:
1. Power off the CAMLIVE™ PRO by removing the power jack.
2. Invoke Firmware Upgrade Mode by holding down the Bluetooth Link
Pushbutton on the front panel (see HDMI 2 Audio Status LED, page 4), and
power on the CAMLIVE™ PRO. The front LEDs flash together.
3. Do the firmware upgrade procedure again.
53
Appendix
Safety Instructions
General
This product is for indoor use only.
Read all of these instructions. Save them for future reference.
Follow all warnings and instructions marked on the device.
Do not place the device on any unstable surface (cart, stand, table, etc.). If
the device falls, serious damage will result.
Do not use the device near water.
Do not place the device near, or over, radiators or heat registers.
The device cabinet is provided with slots and openings to allow for
adequate ventilation. To ensure reliable operation, and to protect against
overheating, these openings must never be blocked or covered.
The device should never be placed on a soft surface (bed, sofa, rug, etc.) as
this will block its ventilation openings. Likewise, the device should not be
placed in a built in enclosure unless adequate ventilation has been provided.
Never spill liquid of any kind on the device.
Unplug the device from the wall outlet before cleaning. Do not use liquid or
aerosol cleaners. Use a damp cloth for cleaning.
The device should be operated from the type of power source indicated on
the marking label. If you are not sure of the type of power available, consult
your dealer or local power company.
The device is designed for IT power distribution systems with 230V phase-
to-phase voltage.
To prevent damage to your installation it is important that all devices are
properly grounded.
The device is equipped with a 3-wire grounding type plug. This is a safety
feature. If you are unable to insert the plug into the outlet, contact your
electrician to replace your obsolete outlet. Do not attempt to defeat the
purpose of the grounding-type plug. Always follow your local/national wiring
codes.
Do not allow anything to rest on the power cord or cables. Route the power
cord and cables so that they cannot be stepped on or tripped over.
If an extension cord is used with this device make sure that the total of the
ampere ratings of all products used on this cord does not exceed the
CAMLIVE™ PRO User Manual
54
extension cord ampere rating. Make sure that the total of all products
plugged into the wall outlet does not exceed 15 amperes.
To help protect your system from sudden, transient increases and
decreases in electrical power, use a surge suppressor, line conditioner, or
uninterruptible power supply (UPS).
Position system cables and power cables carefully; Be sure that nothing
rests on any cables.
Never push objects of any kind into or through cabinet slots. They may
touch dangerous voltage points or short out parts resulting in a risk of fire or
electrical shock.
Do not attempt to service the device yourself. Refer all servicing to qualified
service personnel.
If the following conditions occur, unplug the device from the wall outlet and
bring it to qualified service personnel for repair.
The power cord or plug has become damaged or frayed.
Liquid has been spilled into the device.
The device has been exposed to rain or water.
The device has been dropped, or the cabinet has been damaged.
The device exhibits a distinct change in performance, indicating a need
for service.
The device does not operate normally when the operating instructions
are followed.
Only adjust those controls that are covered in the operating instructions.
Improper adjustment of other controls may result in damage that will
require extensive work by a qualified technician to repair.
Appendix
55
Technical Support
International
For online technical support – including troubleshooting, documentation,
and software updates: http://support.aten.com
For telephone support, see
Telephone Support, page v:
North America
When you contact us, please have the following information ready beforehand:
Product model number, serial number, and date of purchase
Your computer configuration, including operating system, revision level,
expansion cards, and software
Any error messages displayed at the time the error occurred
The sequence of operations that led up to the error
Any other information you feel may be of help
Email Support support@aten-usa.com
Online Technical
Support
Troubleshooting
Documentation
Software Updates
http://www.aten-usa.com/support
Telephone Support 1-888-999-ATEN ext 4988
1-949-428-1111
CAMLIVE™ PRO User Manual
56
Specifications
Function CAMLIVE™ PRO
Connectors
Video In 2 x HDMI Type A Female (Black)
USB Port USB 3.2 Gen1 Type-B Male (Blue)
Note: USB-B to USB-C and USB-B to USB-A
cables included in the package.
Video Output 1 x HDMI Type A Female (PGM Video, Black)
Audio Inputs 1 x Balanced Analog Audio via XLR Connectors
1 x Unbalanced Audio via RCA Connectors
Video Resolution
Video Input (HDMI 1.4b support) 720p50, 720p60, 1080p24, 1080p25, 1080p30,
1080p50, 1080p60, 2160p24, 2160p25,
2160p30
PGM Video Output (HDMI 1.4b
support)
UVC Capture Enabled:
720p50, 720p60, 1080p24, 1080p25, 1080p30,
1080p50, 1080p60 (HDCP disabled)
UVC Capture Disabled:
720p50, 720p60, 1080p24, 1080p25, 1080p30,
1080p50, 1080p60, 2160p24, 2160p25,
2160p30 (HDCP enabled)
Audio Sampling 16-bit PCM audio, 44.1KHz and 48KHz
UVC Output Uncompressed 720p60, 1080p60 UVC Video
Stream with UAC Audio
(Uncompressed video stream is only available
on USB3.1 connection)
Environmental
Operating Temperature 0 - 40 ºC
Storage Temperature -20 – 60 ºC
Humidity 0 - 80% RH, Non-Condensing
Appendix
57
Minimum Hardware
Requirement
PC/Mac:
CPU: Intel® i3 Dual Core 2.8Ghz or higher
RAM: 4GB or more
One USB-C Interface or USB-A Interface
Smartphone*:
Android smartphone with UVC and USB-C
Interface
Note: For detail UVC compatible device list,
please review the following link of third part App.
http://www.camerafi.com/supported-devices/
Connection Bluetooth Low Energy (BLE) Technology
OS Support Windows 7 and later
Mac OS X 10.13 and later
Android 5.0.1 and later with UVC support
Note: For Windows 7 users, please download
and install the Win7_driver from on our website.
To download the driver, see Downloading the
Firmware Upgrade Package, page 47.
Physical Properties
Housing Metal
Weight 0.68 kg (1.50 lb)
Dimensions (L x W x H) 13.00 x 15.18 x 4.25 cm (5.12 x 5.98 x 1.67 in.)
Function CAMLIVE™ PRO
CAMLIVE™ PRO User Manual
58
Limited Warranty
ATEN warrants its hardware in the country of purchase against flaws in
materials and workmanship for a Warranty Period of two [2] years (warranty
period may vary in certain regions/countries) commencing on the date of
original purchase. This warranty period includes the LCD panel of ATEN LCD
KVM switches. Select products are warranted for an additional year (see A+
Warranty for further details). Cables and accessories are not covered by the
Standard Warranty.
What is covered by the Limited Hardware Warranty
ATEN will provide a repair service, without charge, during the Warranty Period.
If a product is detective, ATEN will, at its discretion, have the option to (1) repair
said product with new or repaired components, or (2) replace the entire product
with an identical product or with a similar product which fulfills the same function
as the defective product. Replaced products assume the warranty of the original
product for the remaining period or a period of 90 days, whichever is longer.
When the products or components are replaced, the replacing articles shall
become customer property and the replaced articles shall become the property
of ATEN.
To learn more about our warranty policies, please visit our website:
http://www.aten.com/global/en/legal/policies/warranty-policy