Table of Contents
ATEN VE1801AUST User Manual
Displayed below is the user manual for VE1801AUST by ATEN which is a product in the AV Extenders category. This manual has pages.
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VE1801AEUT / VE1801AUST
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VE1801AEUT / VE1801AUST User Manual
ii
Compliance Statements
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE
STATEMENT
This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
The device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation.
FCC Caution
Any changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate this equipment.
Warning
Operation of this equipment in a residential environment could cause radio
interference.
Achtung
Der Gebrauch dieses Geräts in Wohnumgebung kann Funkstörungen
verursachen.
KCC Statement
VE1801AEUT / VE1801AUST User Manual
iii
Industry Canada Statement
This Class A digital apparatus complies with Canadian ICES-003.
HDMI Trademark Statement
The terms HDMI, HDMI High-Definition Multimedia Interface, and the
HDMI Logo are trademarks or registered trademarks of HDMI Licensing
Administrator, Inc.
RoHS
This product is RoHS compliant.
VE1801AEUT / VE1801AUST User Manual
iv
About this Manual
This user manual is provided to help you get the most from the VE1801AEUT
/ VE1801AUST unit. It covers all aspects of installation, configuration, and
operation. An overview of the information found in the manual is provided
below.
Chapter 1, Introduction introduces you to the VE1801AEUT /
VE1801AUST HDMI HDBaseT-Lite Transmitter with EU / US Wall Plate /
PoH. Its purpose, features, installation considerations, and panel components
are presented and described.
Chapter 2, Hardware Setup describes the steps that are necessary to
quickly and safely set up your installation.
Chapter 3, Operation explains the limitations, and how to set up the input
detection mode using the a pushbutton and RS-232 commands.
An Appendix provides a list of safety instructions and precautions, contact
information for ATEN technical support, product specifications, and other
technical information.
Note:
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the unit or any connected
devices.
ATEN regularly updates its product documentation for new features and
fixes. For an up-to-date VE1801AEUT / VE1801AUST documentation,
visit http://www.aten.com/global/en/
VE1801AEUT / VE1801AUST User Manual
v
Conventions
This manual uses the following conventions:
Monospaced Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means to
press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
♦Bullet lists provide information, but do not involve sequential steps.
>Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start
>
Run means to
open the Start menu, and then select Run.
Indicates critical information.
VE1801AEUT / VE1801AUST User Manual
vi
Package Contents
VE1801AEUT
1 VE1801AEUT HDMI HDBaseT-Lite Transmitter with EU Wall Plate / PoH
1 5-pin terminal block
1 rubber pad set (4 pcs)
1 faceplate
2 pan head screws
4 PF screws
1 power adapter
1 user instructions*
VE1801AUST
1 VE1801AUST HDMI HDBaseT-Lite Transmitter with US Wall Plate / PoH
1 5-pin terminal block
1 faceplate
2 flat head screws
1 power adapter
1 user instructions*
Note: Make sure that all of the components are present and in good order. If
anything is missing or was damaged in shipping, contact your dealer.
VE1801AEUT / VE1801AUST User Manual
vii
Product Information
For information about all ATEN products and how they can help you connect
without limits, visit ATEN on the Web or contact an ATEN Authorized
Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:
User Information
Online Registration
Be sure to register your product at our online support center:
Telephone Support
For telephone support, call this number:
International http://www.aten.com
North America http://www.aten-usa.com
International http://eservice.aten.com
International 886-2-8692-6959
China 86-400-810-0-810
Japan 81-3-5615-5811
Korea 82-2-467-6789
North America 1-888-999-ATEN ext 4988
1-949-428-1111
VE1801AEUT / VE1801AUST User Manual
viii
User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer's software described in this manual is sold or licensed as is.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS
CORRECT BEFORE USE.
VE1801AEUT / VE1801AUST User Manual
ix
Table of Contents
Compliance Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii
Table of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
1. Introduction
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Planning the Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Compatible ATEN Video Extenders . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2. Hardware Setup
Mounting the VE1801AEUT / VE1801AUST Unit . . . . . . . . . . . . . . . . . . . . 9
Site Preparation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Drawing Screw Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
VE1801AEUT Wall Mount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
VE1801AUST Wall Mount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Connecting the VE1801AEUT / VE1801AUST Unit . . . . . . . . . . . . . . . . . 12
Terminal Block Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Power Supply Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
RS-232 Channel Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
3. Operation
RS-232 Serial Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Bypass. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Connecting the Unit with VP1421 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Appendix
Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
VE1801AEUT / VE1801AUST User Manual
x
International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Template Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
1
Chapter 1
Introduction
Overview
The ATEN VE1801AEUT / VE1801AUST HDMI HDBaseT-Lite transmitter
delivers 4K signals up to 40 m over a single Cat 5e/6/6a or ATEN 2L-2910 Cat
6 cable, ensuring users to stabilize HDMI signal transmission with support of
3D, Deep color and embedded HD lossless audio formats. During high-quality
video transmission, the transmitter can resist signal interference with the
equipped HDBaseT Anti-jamming technology and offer a reliable signal
extension.
The VE1801AEUT / VE1801AUST can be easily mounted in a 1-gang
junction box with EU / US wall plate, concealing bulky cable setups and
presenting needed information in sight. In addition, with built-in PoH (Power
over HDBaseT) function, the VE1801AEUT / VE1801AUST receives power
supply from a connected PoH PSE supported receiver and streamlines complex
power line deployment.
Expanding on previous models by the share function, the VE1801AEUT /
VE1801AUST can remotely switch source when connecting to a compatible
receiver, e.g., VP1421, bringing users for more convenient AV extension. This
compact transmitter provides a neat and simple installation on walls or tables,
enabling users to elegantly immerse their AV applications into any
environment. Therefore, the VE1801AEUT / VE1801AUST is ideal for use in
meeting rooms, digital educational environments or any application requiring
stable high-quality transmission and effortless installation.
VE1801AEUT / VE1801AUST User Manual
2
Features
Extends HDMI signals with superior video quality over a single Cat 5e/6/
6a cable or ATEN 2L-2910 Cat 6 cable
4K up to 40 m
1080p up to 70 m
Built-in PoH (Power over HDBaseT) function – the VE1801AEUT /
VE1801AUST receives power supply from the HDBaseT output port
HDMI (3D, Deep color, 4K); HDCP 2.2 compliant
Designed to mount in a 1-gang junction box with EU / US wall plate
Supports RS-232 channel transmission
Consumer Electronics Control (CEC) allows interconnected HDMI
devices to communicate and respond to a single remote control
HDBaseT Anti-jamming – resists signal interference during high-quality
video transmission using HDBaseT technology
Share function – the VE1801AEUT / VE1801AUST can remotely switch
source when connecting to a compatible receiver, e.g., VP1421
LED indication of device status
Supports wide screen format
Built-in 8KV / 15KV ESD protection
Plug-and-play
Chapter 1. Introduction
3
Planning the Installation
Requirements
Prepare the following before installing the VE1801AEUT / VE1801AUST
unit:
1 HDMI source device
1 Cat 5e/6/6a or ATEN 2L-2910 Cat 6 cable
Considerations
To ensure video quality, ATEN recommends using a Cat 5e/6/6a cable.
Note: ATEN recommends using an ATEN 2L-2910 Cat 6 cable for best
results.
The maximum transmission distance varies at different parts of the
transmission:
Note: The maximum transmission distance for 1080p resolution using an
ATEN 2L-2910 cable is 70 m.
Compatible ATEN Video Extenders
The VE1801AEUT / VE1801AUST is compatible with a wide range of ATEN
HDBaseT video extenders. Visit our official web site for more details.
Connection Interface Resolution Distance
Computer to the
VE1801AEUT / VE1801AUST
HDMI 4K 3 m
The VE1801AEUT /
VE1801AUST to a compatible
ATEN HDBaseT Receiver
Cat 5e/6 4K 35 m
Cat 6a
(ATEN 2L-2910)
4K 40 m
A compatible ATEN Video
Extender to the display
HDMI (example) 4K 3 m
VE1801AEUT / VE1801AUST User Manual
4
Components
Front View
No. LED Indication Description
1 power LED Lights green The unit is receiving power.
2 link LED Lights orange The transmission to the receiver is stable.
Blinks orange The transmission to the receiver is unstable.
3 share pushbutton N/A Press this pushbutton to share source with
the VP1421. For details, see Connecting the
Unit with VP1421, page 18.
4 HDMI input port N/A Connects to the HDMI out port on the source
device.
Note:
The power and link LED blink at the same time to indicate that the
firmware upgrade is in progress.
1
2
3
4
1
2
3
4
VE1801AEUT VE1801AUST
Chapter 1. Introduction
5
Rear View
No. Component Description
1 RS-232 for bypass channel
switch
Put the switch to ON to bypass RS-232 serial data
for remote control on the device connected to the
VE1801AEUT / VE1801AUST using serial
commands.
2 RS-232 for firmware
upgrade switch
This switch is reserved for ATEN Technical
Support. If you would like to do a firmware upgrade
yourself, please contact your dealer.
1
2
3
4
5
7
6
3
4
5
6
1
2
7
VE1801AEUT VE1801AUST
VE1801AEUT / VE1801AUST User Manual
6
3 RS-232 terminal (Tx & Rx) Connects to the 5-pin terminal block for the
following purposes.
For remotely control on the connected device
via RS-232 serial commands, connect the RS-
232 terminal (Tx & Rx) to an RS-232 main
controller, such as a PC or a control system.
See RS-232 Channel Transmission, page 15.
For source sharing with the VP1421, connect
the 5-pin terminal block to the DO contact
closure terminal and the VP1421. See
Connecting the Unit with VP1421, page 18.
For power redundancy, connect the 5-pin
terminal block to the +5V DC power-in
terminal. See Power Supply Information,
page 14.
For RS-232, DO contact closure, and +5V DC
power-in terminals to work, connect the ground
terminal (GND) to a ground wire. See Terminal
Block Connection, page 13.
4 DO contact closure terminal
(DO for share pushbutton)
5 +5V DC power-in terminal
(+5V)
6 ground terminal (GND)
7 grounding terminal Grounds the VE1801AEUT / VE1801AUST to
prevent damages from power surge or static
electricity.
No. Component Description
Chapter 1. Introduction
7
Top View
No. Component Description
1 HDBaseT out port with
PoH PD power receiving
Connects to the HDBaseT input port on a compatible
ATEN HDBaseT receiver via an RJ-45 cable.
1
1
VE1801AEUT VE1801AUST
VE1801AEUT / VE1801AUST User Manual
8
This Page Intentionally Left Blank
9
Chapter 2
Hardware Setup
Mounting the VE1801AEUT / VE1801AUST Unit
VE1801AEUT / VE1801AUST is designed to be installed in a wall, ground, or
a table.
Site Preparation
Choose a location where cables are free of interference and install the cables
into the wall before installing the unit.
The unit can be installed into a wall box or simply into a recession in the wall.
Please reserve enough space in the site for the body of the unit.
For more information on the recommended reserved space for each unit, see
page 24.
Drawing Screw Site
Screw sites are required to secure the unit into the wall. There are regional
template screw sites and the unit can use the sites easily.
If you wish to create your own installation sites, the dimensions below will help
you decide how to draw them.
Template is available at the end of the document for both models, please refer
to Template Printing on page 33 for more details.
1. Please review the safety information regarding the placement of
this device in Safety Instructions, page 19.
2. Do not power on the VE1801AEUT / VE1801AUST until all the
necessary hardware is connected.
VE1801AEUT / VE1801AUST User Manual
10
VE1801AEUT Wall Mount
1. Secure the faceplate to the unit using the 4 PF screws provided.
2. Secure the unit to the installation site using the 2 pan head screws
provided, and attach the rubber pads onto the pan head screws. This
installation site can be a wall, ground, or table.
wall
Chapter 2. Hardware Setup
11
VE1801AUST Wall Mount
1. Secure the unit to a wall box or mud ring using the flat head screws
provided.
Note: The wall box and mud ring are not provided in the package.
2. Cover the unit by attaching the faceplate to it. Push-in the upper part and
the lower part of the faceplate until it clicks in place. No screws are
needed. This installation site can be a wall, ground, or table.
wall box
or
mud ring
VE1801AEUT / VE1801AUST User Manual
12
Connecting the VE1801AEUT / VE1801AUST Unit
Follow the steps below to connect the VE1801AEUT / VE1801AUST to a
source, a compatible ATEN HDBaseT receiver, and other controls as required.
1. Ground the unit by connecting one end of a grounding wire to a suitable
grounded object.
Note: Do not omit this step. Proper grounding helps prevent damage to the
unit from power surges or static electricity.
2. Connect the HDMI input port of the unit to the HDMI output port on your
video source device using an HDMI cable.
3. Connect the unit to power by doing one, or both of the following for power
redundancy:
Connect one end of a Cat 5e/6/6a cable to the HDBaseT out port with
PoH PD power receiving on the transmitter, and then connect the other
end to the HDBaseT input port on a PoH PSE supported receiver (e.g.,
VP1421).
Note: If the connected receiver is not PoH PSE supported (e.g., VE802R),
follow step 6.
Connect the 5-pin terminal block to the +5V DC power-in and ground
terminals on the unit (refer to step 6).
4
5
37
VE802R rear view
(recommended)
VE802R front view
(recommended)
PowerCat 5e/6/6a
HDMI
2
HDMI
6
5
RS-232
Power
1
Front View Rear View Top View
VE1801AUST
RS-232
4
5
37
VE802R rear view
(recommended)
VE802R front view
(recommended)
PowerCat 5e/6/6a
HDMI
2
HDMI
6
5
RS-232
Power
1
RS-232
Front View Rear View Top View
VE1801AEUT
Chapter 2. Hardware Setup
13
4. Connect the HDMI output port on the VE802R to a display device using
an HDMI cable.
5. (Optional) Connect the RS-232 interface of your computer or control
system to the RS-232 and ground terminals on the unit using the 5-pin
terminal block provided. Then connect a touch screen or a bar code
scanner to the RS-232 serial port on the VE802R.
6. (Optional) Please follow the instructions described in Power Supply
Information on page 14. Then plug the 5-pin terminal block into the +5V
DC power-in and ground terminals on the unit to power on the device.
7. Plug the power adapter cable into the power jack on the VE802R.
8. Power on all connected devices.
Terminal Block Connection
Follow the instructions below for terminal block connection:
1. Detach the terminal block from the port (e.g. RS-232 serial port).
2. Loosen the screws on top of the terminal block (turning a screwdriver
counter-clockwise) to open the gates.
3. Insert the wires into the gates according to the label on the unit.
4. Tighten the screws for each gate to secure the wires to the terminal block.
5. Attach the terminal block back to its port.
VE1801AEUT / VE1801AUST User Manual
14
Power Supply Information
(Optional) If you wish to use power adapter for power, follow the steps below.
1. Cut the connector end of the power adapter.
2. Strip 5 mm (0.5cm) off the insulation cover of the power adapter cable to
expose two wires: a +5V wire and a GND (grounding) wire.
3. Insert the exposed +5V wire and GND (grounding) wire tightly into the 5-
pin terminal block provided, which can be connected to the unit for power
supply. Refer to Terminal Block Connection on page 13 for more details.
Note: One method to determine an exposed wire’s polarity (i.e., +5V or
GND) is by using a voltmeter.
+5V
GND
GND
5mm
1
2
3
(+)
(-)
+5V
Chapter 2. Hardware Setup
15
RS-232 Channel Transmission
You can manage the connected devices via RS-232 serial devices, such as
computers or bar code scanners. The RS-232 signal transmission flow can be
illustrated as follows:
Note: The unit used in the diagram below is VE1801AUST, the procedure for
connecting VE1801AEUT is identical.
The general concept here is that a RS-232 signal can be transmitted (Tx) to the
receiving (Rx) end of a unit. The received signal can then be transmitted (Tx)
to the receiving (Rx) end of another unit. The RS-232 signals can be
transmitted back the other way.
PIN
CONFIGURATION
(Captive screw
connectors)
Tx
Rx
Gnd
Tx
Rx
Gnd
Tx
Rx
Gnd
Tx
Rx
Gnd
Serial
Device
Cat 5e / 6 / 6a
VE1801AEUT / VE1801AUST User Manual
16
This Page Intentionally Left Blank
17
Chapter 3
Operation
RS-232 Serial Transmission
The RS-232 Serial Transmission allows you to bypass serial data to remotely
control the device connected to the VE1801AEUT / VE1801AUST using serial
commands.
Bypass
RS-232 serial data is bypassed from the controller PC or Pad to other connected
devices. Remember to set the RS-232 for bypass channel switch to ON.
6
VE1801AEUT VE1801AUST
RS-232 for
bypass channel
switch
RS-232 for
bypass channel
switch
VE1801AEUT / VE1801AUST User Manual
18
Connecting the Unit with VP1421
To share source device to the VP1421, follow the steps below. For more
information on how to connect the VP1421, see VP1421-VP1421 user manual.
Note: The unit used in the diagram below is VE1801AUST, the procedure for
connecting VE1801AEUT is identical.
1. Connect the DO contact closure and ground terminals to the contact in and
ground terminals on the VP1421.
2. Go to VP1421’s web console. From the General page, use the drop-down
menu to select Display A or Display B for the Target of Contact Closure
(DI).
3. Press the share button to remotely play the HDBaseT input source on
VP1421’s Display A or Display B depending on your Target of Contact
Closure settings from step 2.
VP1421 Rear View
VE1801AUST Front View VE1801AUST Rear View
HDMI
5-pin terminal block
share pushbutton
Note: Connects to DO contact
closure and ground terminals
3
1
2
go to VP1421 web console
Note: Connects to contact in
pin 1 and ground terminals
19
Appendix
Safety Instructions
General
This product is for indoor use only.
Read all of these instructions. Save them for future reference.
Follow all warnings and instructions marked on the device.
Do not place the device on any unstable surface (cart, stand, table, etc.). If
the device falls, serious damage will result.
Do not use the device near water.
Do not place the device near, or over, radiators or heat registers.
The device cabinet is provided with slots and openings to allow for
adequate ventilation. To ensure reliable operation, and to protect against
overheating, these openings must never be blocked or covered.
The device should never be placed on a soft surface (bed, sofa, rug, etc.) as
this will block its ventilation openings. Likewise, the device should not be
placed in a built in enclosure unless adequate ventilation has been provided.
Never spill liquid of any kind on the device.
Unplug the device from the wall outlet before cleaning. Do not use liquid
or aerosol cleaners. Use a damp cloth for cleaning.
The device should be operated from the type of power source indicated on
the marking label. If you are not sure of the type of power available,
consult your dealer or local power company.
To prevent damage to your installation it is important that all devices are
properly grounded.
Do not allow anything to rest on the power cord or cables. Route the
power cord and cables so that they cannot be stepped on or tripped over.
Position system cables and power cables carefully; Be sure that nothing
rests on any cables.
Never push objects of any kind into or through cabinet slots. They may
touch dangerous voltage points or short out parts resulting in a risk of fire
or electrical shock.
Do not attempt to service the device yourself. Refer all servicing to
qualified service personnel.
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20
If the following conditions occur, unplug the device from the wall outlet
and bring it to qualified service personnel for repair.
The power cord or plug has become damaged or frayed.
Liquid has been spilled into the device.
The device has been exposed to rain or water.
The device has been dropped, or the cabinet has been damaged.
The device exhibits a distinct change in performance, indicating a need
for service.
The device does not operate normally when the operating instructions
are followed.
Only adjust those controls that are covered in the operating instructions.
Improper adjustment of other controls may result in damage that will
require extensive work by a qualified technician to repair.
Appendix
21
Technical Support
International
For online technical support – including troubleshooting, documentation,
and software updates: http://support.aten.com
For telephone support, see Telephone Support, page vii:
North America
When you contact us, please have the following information ready beforehand:
Product model number, serial number, and date of purchase
Your computer configuration, including operating system, revision level,
expansion cards, and software
Any error messages displayed at the time the error occurred
The sequence of operations that led up to the error
Any other information you feel may be of help
Email Support support@aten-usa.com
Online Technical
Support
Troubleshooting
Documentation
Software Updates
http://www.aten-usa.com/support
Telephone Support 1-888-999-ATEN ext 4988
1-949-428-1111
VE1801AEUT / VE1801AUST User Manual
22
Specifications
Function VE1801AEUT VE1801AUST
Video Input
Interfaces 1 x HDMI Type A Female (Black)
Impedance HDMI: 100 Ώ
Max. Distance 3 m
Video
Max. Data Rate 10.2 Gbps (3.4 Gbps per lane)
Max. Pixel Clock 340 MHz
Compliance HDMI (3D, Deep Color, 4K)
HDCP 2.2 Compatible
Consumer Electronics Control (CEC)
Max. Resolutions /
Distances
HDMI:
Up to 4k @35m (Cat 5e/6) / 40m (Cat 6a/ATEN 2L-2910
Cat6)
Up to 1080p @60m (Cat 5e/6) / 70m (Cat 6a/ATEN 2L-
2910 Cat6)
4k supported:
4096 x 2160 / 3840 x 2160 @60Hz (4:2:0)
4096 x 2160 / 3840 x 2160 @30Hz (4:4:4)
Audio
Input 1 x HDMI Type A Female (Black)
Control
RS-232 Connectors 1 x Terminal Block, 5 Pole, TX / RX / GND (Green)
Baud Rate 19200
Data Bits 8
Stop Bits 1, no parity and flow control
Contact Out 1 x Terminal Block, 5 Pole, DO / GND (Green)
Switches
Bypass Channel 1 Slide Switch - ON/OFF
Firmware Upgrade 1 Slide Switch - ON/OFF
Power
Unit to Unit 1 x RJ-45 Female
Appendix
23
Connectors 1 x Terminal Block, 5 Pole, +5V / GND (Green)
1 x RJ-45 Female (PoH)
Consumption DC 5V;3.26W;15BTU
PoH;4W;19BTU
Environmental
Operating Temperature 0 - 40°C
Storage Temperature -20 - 60°C
Humidity 0 x 80% RH, Non-Condensing
Physical Properties
Housing Metal
Weight 0.20kg (0.44 lb) 0.21kg (0.46 lb)
Dimensions (L x W x H) 6.86 x 4.44 x 5.00 cm
(2.7 x 1.75 x 1.97 in)
10.41 x 4.44 x 5.00 cm
(4.1 x 1.75 x 1.97 in)
Faceplate Dimensions
(L x W x H)
8.60 x 8.60 x 1.60 cm
(3.39 x 3.39 x 0.63 in)
11.39 x 6.99 x 0.64 cm
(4.48 x 2.75 x 0.25 in)
Function VE1801AEUT VE1801AUST
VE1801AEUT / VE1801AUST User Manual
24
This Page Intentionally Left Blank
This page is for CAD Drawings
Appendix
25
This page is for CAD Drawings
VE1801AEUT / VE1801AUST User Manual
26
This page is for CAD Drawings
Appendix
27
This page is for CAD Drawings
VE1801AEUT / VE1801AUST User Manual
28
This page is for CAD Drawings
Appendix
29
This page is for CAD Drawings
VE1801AEUT / VE1801AUST User Manual
30
This page is for CAD Drawings
Appendix
31
This page is for CAD Drawings
VE1801AEUT / VE1801AUST User Manual
32
Limited Warranty
ATEN warrants its hardware in the country of purchase against flaws in
materials and workmanship for a Warranty Period of two [2] years (warranty
period may vary in certain regions/countries) commencing on the date of
original purchase. This warranty period includes the LCD panel of ATEN LCD
KVM switches. Select products are warranted for an additional year (see A+
Warranty for further details). Cables and accessories are not covered by the
Standard Warranty.
What is covered by the Limited Hardware Warranty
ATEN will provide a repair service, without charge, during the Warranty
Period. If a product is detective, ATEN will, at its discretion, have the option
to (1) repair said product with new or repaired components, or (2) replace the
entire product with an identical product or with a similar product which fulfills
the same function as the defective product. Replaced products assume the
warranty of the original product for the remaining period or a period of 90 days,
whichever is longer. When the products or components are replaced, the
replacing articles shall become customer property and the replaced articles
shall become the property of ATEN.
To learn more about our warranty policies, please visit our website:
http://www.aten.com/global/en/legal/policies/warranty-policy/
© Copyright 2021 ATEN® International Co., Ltd.
Released: 2021-04-29
ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved.
All other brand names and trademarks are the registered property of their respective owners.
Appendix
33
Template Printing
Please use 1:1 ratios when printing.
We also recommend using A4 sized paper or larger.
After printing, please measure the print so that the labeled measurement is
correct.